Computer Support Forum

Black screen with "loading cursor" and no login screen on Boot.

Question: Black screen with "loading cursor" and no login screen on Boot.

Hello everyone,

First of all, I will divide my statement by sections so it would be easier to read.

Section 1: The problem - description of it.
Section 2: How I manage the problem.
Section 3: Things and methods that I have tried - all unsuccessfully.
Section 4: My own findings to help with further analysis.

So here we go

Section 1

Whenever I start windows it will boot normally up until Windows logo screen(where 4 balls meet to form windows 7 logo) at this logo screen I can already notice slow pace as it stays in it for a good minute. Afterwards it will be just black screen for a minute. Then mouse cursor will appear(with faster sensitivity than my usual) and it will transform into a loading wheel cursor after another minute. And now it reached state in which it can stay for hours. Only black screen and loading mouse wheel(note that it is always spinning and I can always move it, it is not frozen).

Section 2

So the only way for me to login is to leave it be for at least about 5 hours and it will start itself. Usually I do this overnight and in the morning it is already at the desktop and works like nothing ever happened. I can do whatever then, everything will work perfectly fine. Crysys 3 works fine, YouTube works fine - no trace of any problem. So while I can always just Hibernate and sleep my PC, I need to restart it sometimes.

EDIT: Now after those 5 hours or more, it will simply display ordinary mouse pointer on a black screen and act as if I am in login screen. For example it will sleep after 30mins of no movement and instantly wake up on activity.

Section 3

So far I have tried those methods:

1. Clean boot
2. All of F8 advanced boot options. (Only safe mode and repair windows work)
3. sfc /scannow in Safe Mode.
4. Uninstalling video card driver and reinstalling with the latest compatible.
5. CCleaner while in normal mode.
6. Other anti virus and malware softwares.
7. Windows restore (no back up point).
8. Deleting network drivers.
9. Reinstalling them.
10. Disabling all network related devices in the Device Manager.

Section 4

While Fail Safe mode works neatly. Fail safe mode with networking support loads but freezes after about 30 seconds. And won't unfreeze, only mouse will be movable, but everything will be irresponsive and will give me errors like shown on the post 10 here, below in the replies.

It appears to be happened after I downloaded windows update for Virtual machine support. During the update I went away from my laptop(when I left it was restarting itself to apply updates) and when I came back 1 hour later I found my laptop on the same black screen with loading mouse cursor. I waited 20 minutes more and forcefully restarted it. And it was black screen again. Since then I have uninstalled everything regarding that update and virtual machine through programs and features in the windows updates tab.

There were few times when I saw a BSOD after black screen stood for about 2 hours. But was unable to read them fast enough.

Sometimes the laptop monitor will change its brightness during black screen.

The laptop will restart itself after about 1 hour of black screen and go into it again.

---
EDITs: Sorry for the edits guys, I am using Android to write this and I want my post to look both informative and easy to read.
---

I usually solve problems like this myself through hardcore researching and analysis, but I fail on this one.

Thank you everyone who will try to help and suggest anything.

Thank you for your time,

ExacT

Relevance 100%
Preferred Solution: Black screen with "loading cursor" and no login screen on Boot.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Black screen with "loading cursor" and no login screen on Boot.

It sounds like something is trying to load and run in the background.
Download DDS from one of these links:
DDS.com
DDS.pifDisable any script blocking protection
Double click the dds icon to run the tool.
When done, DDS will open two (2) logs: DDS.txt
Attach.txt <--- will be minimized in the task tray

Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment. You can post both logs as attachments.

9 more replies
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Windows 7, after "Starting Windows" stops with a black screen and mouse cursor.

1. I turned on my desktop PC after more than 3 weeks of non use, it was in its package/box. It booted nicely to the desktop but suddenly showed a BSOD and turned off. I turned it on again and it showed a message saying the processor is overheated, so I turned it off, removed the processor to check if there's enough thermal compound. Thermal compound was OK, but the processor was a bit shaky, not well fitted, so I replaced the processor correctly and then powered it on.

2. It detected the change I made and asked what system settings it should load, I chose the default CPU settings, in a haste. I didn't read that message well, unfortunately. It showed the error message that Windows wasn't shutdown properly, I chose to load Windows normally. Chkdsk did a disk check, disk passed and it started "Replacing invalid security ID with default security ID". It then started booting; "Starting Windows" and the next screen was just a blank/black screen with the mouse cursor. It's stopped here for hours. I searched for solutions online and tried almost everything I could think of; Repair with Windows installer, bootrec /fixmbr, bootrec /fixboot, marking the disk active, etc. No success! I cannot boot in any mode!

3. In an attempt to copy my files off the disk, I tried Ubuntu and even installed a new Windows 7 on an unallocated partition on the same disk. The disk was not... Read more

Answer:Boot: "Starting Windows" then stops with black screen & active cursor

Thee first attempt should be a total dismantle and re-seat ... and then follow it:
Troubleshooting Windows 7 Failure to Start

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I have a no-activation volume license version of XP Pro. My friend used this exact CD (burned from an ISO) to upgrade one of his computers from winME to XP. I have gone through hell with it. Long story short, the installation goes fine, and when its all done, on the first boot, I see the black "Loading Windows XP" screen that usually appears for a very short time. The progress bar moves about halfway across (actually not a bar, its just 3 blue blobs, but it works the same way), the 3 lights on my keyboard (numlock, capslock, scrollock) flash, and it hangs. I can then turn numlock on and off, but not capslock or scrollock. Ctrl-alt-delete doesn't work. I can boot into safe mode. I have tried reinstalling it, even gone to the point of reformatting my drive. Still no go. I KNOW that XP will work on this machine, as I ran a beta of it hitch-free for 15 days (until I had to activate. My machine is more than powerful enough. Any help would be appreciated. Thanks!
 

Answer:XP Boot Hang... at black screen "Loading Windows XP"

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Last year I just built my own tower, and it worked perfectly over Thanksgiving break. Now I just came home a week later and nothing. I got the loading like normal, then when it was supposed to show my sign in for Win 7, I got a black screen with my cursor in the middle that won't move. I have not changed anything with my tower. I went to hold the power button to turn it off, and it turned off then turned back on two seconds later. Got the screen with "start normally, safe mode, safe mode with networking, safe mode with command prompt" I tried starting normally and got the same thing...I shut it off and unplugged it before it started up again...now I took care of the automatic restart. I next tried safe mode on each mode...would start to load the processes, but then got a please wait screen with the windows loading circle...never stopped "loading".

I have not touched my tower because I have been at sollege, and my door has been shut and no one goes in my room.

I have no idea what is going on and do not know what to do. I guess the next step would to be to try and reinstall win 7 with the cd...i dont know....PLEASE HELP!

Answer:PLEASE HELP! I get a "Please Wait" screen or black screen with cursor in the middle

Quote:





Originally Posted by mdfb42


Last year I just built my own tower, and it worked perfectly over Thanksgiving break. Now I just came home a week later and nothing. I got the loading like normal, then when it was supposed to show my sign in for Win 7, I got a black screen with my cursor in the middle that won't move. I have not changed anything with my tower. I went to hold the power button to turn it off, and it turned off then turned back on two seconds later. Got the screen with "start normally, safe mode, safe mode with networking, safe mode with command prompt" I tried starting normally and got the same thing...I shut it off and unplugged it before it started up again...now I took care of the automatic restart. I next tried safe mode on each mode...would start to load the processes, but then got a please wait screen with the windows loading circle...never stopped "loading".

I have not touched my tower because I have been at sollege, and my door has been shut and no one goes in my room.

I have no idea what is going on and do not know what to do. I guess the next step would to be to try and reinstall win 7 with the cd...i dont know....PLEASE HELP!




Have you tried the Last Known Good Configuration? If that doesn't work you might open the Case and make sure everything is tight, all cables and power leads. There isn't an USB port being used by a Flash drive or anything else that... Read more

7 more replies
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I was having trouble starting my computer like many other people it seems - it would hang just after the "starting windows" screen appeared. I had a completely black/blank screen, no mouse pointer , nothing. The only way to overcome the issue was by powering down and restarting windows which always seemed to get it running, but very frustrating none the less.
I tried several fixes from this forum without success. Thinking about it though, I realised that my problem only began after I had reinstalled windows (which I had done several times because of faulty memory - everytime I got the same startup problem ). I know that advice from this forum frequently referred to ensuring all drivers were up to date so I checked mine via Device Manager. All showed that they were the latest drivers according to Windows Update. However, I decided to manually reinstall the motherboard drivers from the ASUS website (I had already done so for the chipset) , namely the SATA and LAN drivers. To my delight this seems to have returned my computer to its correct working state with no startup issues.
Just thought I would post this info in case it is of use to anyone trying to overcome a similar problem.

Answer:Solved black screen after "loading windows" screen

Hi ColWar,

Thanks for posting your solution! Hopefully this will be of use to someone else. I will flag this thread to be marked 'Solved'.

Cheers,

Walker
Windows Outreach Team

2 more replies
Relevance 83.81%

I've been getting these black screens at startups and the only thing I can do is move my cursor. It lasts for about 30 seconds then it loads normally. I've tried doing a system restore but it's still there and even reinstalling my drivers. I did a full Malwarebyte and Anti-virus scan and detected nothing. Please help. I'm thinking about reinstalling windows but that would have to be my last option.

Answer:Black screen with cursor at startup and before "Welcome" screen

Are you getting any BSOD's ?

Did you change anything to your system before this started to happen?

Drivers, Hardware, software?

9 more replies
Relevance 83.81%

hello, my pc started doing that : at booting, just after the "window's starting" animation and before the login screen, i see the mouse cursor and it last for about 20sec like that. I made sure it's not video drivers. I didn't install any programs. I checked start list and it look normal. Appart "vsnp325.exe" which i don't know why it's here, created on may 12th but i didn't install anything related to video by then... what could it be?

Answer:Loading hang after "window's loading" and the login screen

vsnp325.exe is some sort of camera from what I can gather.

We need this done first. This will help others help you.

System Info - See Your System Specs

4 more replies
Relevance 82.94%

Windows XP/SP3 (fully updated)

was working on windows phone problem
got the "Disk Antivirus Professional" virus
I immediately disconnected my ethernet cable
and went to TASK MANAGER and started deleting all suspicious services
I errantly deleted a svhost file and it went into shutdown mode
upon reboot I got a black screen with only the mouse cursor, which moves fine.
I tried to reinstall windows XP from OEM disk, went through entire procedure
Still boots to black screen w/cursor
tried safe mode = black screen w/ cursor & safe mode in corners
finally got to safe mode with command prompt (but still no screen)
From cmd; regedit - I cannot find any of the files that are associated with "Disk Antivirus Professional" - ie "random.exe", etc.

I've searched all I can about this and cannot find a fix.
Someone please point me in the right direction.

I still have cmd up on the computer, I'm afraid to close it again.

HELP?!
 

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When i start up my computer it boots up flashing
_Click to expand...

I once left it for over 15 minutes to see if it would boot and it just kept flashing but when i turn it off from the switch and pull the plug out and put the plug back in and turn it back on its ok

How do i fix this? has it got something to do with startup services?
When i do an avast Full scan + Quick scan it does not detect anything how do i know i might have a hidden virus?

I have attachment below Only Picture, Video is Here: http://img6.imageshack.us/img6/610/gixv.mp4 its 3 seconds

EDIT: now i have Bluescreen added image Video here:
http://img853.imageshack.us/img853/8031/l6h.mp4

The Bluescreen says

PAGE_FAULT_IN_NONPAGED_AREA

Technical information:

*** STOP: 0X00000050 (0XC88EC000, 0x00000000, 082E6FEAD, 0x00000000)
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3071 Mb
Graphics Card: ATI Radeon HD 4300/4500 Series, 512 Mb
Hard Drives: C: Total - 468740 MB, Free - 234364 MB; D: Total - 468741 MB, Free - 210344 MB;
Motherboard: Acer, WG43M
Antivirus: avast! Internet Security, Updated and Enabled
 

Answer:Solved: Black Screen, Blinking Cursor " _ "

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Hello everyone!

Tenforums has been a great source of information for me when working in our IT environment, as opposed to Microsoft?s websites that rarely provide any (useful) information.
I have now encountered a problem that is taking up most of my work-hours and it is becoming a real problem as we need to get this in place asap. Any help is most welcome and if there is already a post about this somewhere that I did not find, please excuse me and kindly point to where I can find that thread

We have recently decided to use Windows 10 for our systems that we deliver to clients and no matter how I try to get this to work, all my images end up stuck in either black screen loading or blue background "just a moment" loading.

All suggestions are more than welcome! If you need any further information please ask and I will provide.
Thank you very much!

BR
TBear
This is the vm-setup I?ve used, same setup used for my test-wm when testing the captured image:
Original DVD with Windows 10 Pro x64 sv-SE build 15063
Hyper-V virtual machine with following settings:
4096mb memory
4 virtual cpu cores
no network access during any part of the process
virtual drive 100GB not dynamic - IDE 0 slot 0
dvd drive for macrium boot - IDE 1 slot 0
When capturing, during stopped mode, I add virtual 20GB drive to save the image on
during audit mode i use dvd drive to load an iso with software like teamviewer etc, to install without network.
checkpoints are set to standard
no key storage... Read more

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Relevance 81.2%

I just installed a new motherboard into my compaq preserio and when the computer starts up I am greeted with a black screen that says "loading operating system...". When I plug the original motherboard in I am greeted with a black screen, nothing happens after that. I have already installed the new motherboard's drivers but thats was when it crashed. I ran a diagnostic on it and it gave me error BIOHD 3, which I believe means that the drivers couldnt be found. So I am stuck at a stand still until I can find a fix.

Answer:Stuck at black screen that says "loading operating system"

Usually, after a motherboard change, a Clean Install Windows 7 is needed .

2 more replies
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Hello Sevenforums

Notebook: HP ProBook 4730s

OS: Windows 7 (x64 bit)

Did not buy from hp, bought from a guy.

Yesterday, my explorer got stuck so i had to restart the laptop by pressing the power button, i turned it on, and then, Startup repair appeared, i left it to complete and then i went to sleep.

The next day i woke up, i opened my laptop, and then "Windows is loading files" appeared and afterwards a black screen appears and it stays there forever.

I read many solutions but none of them seemed to work

Such as:

-Removing the battery and the AC adapter and then press power button for 40 seconds.

-Entering safe mode and doing a full recovery (I cannot access safe mode using F8)

I can only access the ESC which is the bios and these stuff.

If anyone can help, i would be grateful because ill probably pay $200 and up.

Im extremely sure that this problem happened because of AVG free antivirus that i installed, i installed the antivirus about 1 week ago, and i never restarted the pc until then, only putting it into sleep mode. But this time it got restarted with some strange things happening when it was restarting, and it mentioned some of the AVG files deleting stuff
I dont know im really in need of help!!

Answer:Stuck at black screen after "Windows is loading files"

Hello and welcome Majd have a read throughtis and see if there are any thngs you can use . Troubleshooting Windows 7 Failure to Boot

If you can get into safe mode at all get rid of the AVG - it is crap.

Did this bloke give you any recovery media ?? and usually factory installed machines have factory restore partitions so can you let us know exactly what model this machine is please - I know you have quoted a number but have good look underneath and look for yourself before we go any further .

9 more replies
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Hey guys,

I tried booting up my PC which has Windows 8 installed and it was working fine until yesterday.

It has a "Enter Password" screen upon start-up and I think it's a virus because it only lets me enter 10 characters and even though, I do put in the correct password, it still says it's incorrect. The computer also shuts down after 3 unsuccessful attempts.

I have attached a picture of the screen.

Any help would be greatly appreciated!

Answer:"Enter Password" black screen login

I found out the issue is a BIOS password. I'm looking into making a HirensBootCD to get rid of it. Any suggestions?

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I dont know whats wrong with my computer or its just the game. I have just re-formatted my computer, Is that whats creating these problems. Before i re-installed the games wher working fine. When i go into Vice city After wacthing the movies at the start of the game the sceen goes blank. Now its like my computer freezes. Non of the commands work (C+ALT+DEL, ALT+DEL, WINDOWS+TAB, ALT+F4) But my screens just goes blank.

Can any one help me. It would be really appresheated.
 

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I'm trying to fix my brother's computer after he opened a trojan attached to an email. The email was the one saying your credit card had been charged for airline tickets.

The computer is a Dell Dimension 3100 running Windows XP SP2.

The first problem is that after normal login there is a blue screen with a yellow window in the window with the message

"Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer."

There are no icons visible. The only action I can perform is CTL-ALT-DEL to bring up the Windows Task Manager. I told my brother to start in Safe Mode from which he scanned the computer using AVG Free Edition which was installed before the infection. This did not fix the problem.

Starting Safe Mode I now get a black screen with Safe Mode in the corners and the operating system name at top. The blue login screen then comes up with Administrator and my brothers account. I click on Administrator and I get the same black screen as before with Safe Mode in the corners and the writing at top. My brothers account does the same. There are no icons or Start button visible.

Again, the only program I can bring up is the Windows Task Manager. Using that, I managed to install and run SmitfraudFix which was given as a solution to "Spyware detected" screen. After rebooting this did not fix the problem. I also installed SpyHunter 3.5.11 which found Zlob.Trojan, Rogue.AntivirusXP 2008 plus some other ... Read more

Answer:Safe Mode "Black Screen" and "Spyware detected" screen

Anyone want to answer this?

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Trying to help a friend fix their HP laptop.

While these symptoms are similar (seen lots of "close but not quite"), I haven't been able to fix it, yet. Hoping not to have to nuke it.

System starts to boot. See the startup logo so I know there isn't a hardware problem.

After the startup logo/animation, screen goes black with just the cursor/pointer. You can see hard-drive activity so I know it is doing something. If I press the power-button, it goes to sleep. I can press keys like Windows-P and select through things like which display to choose, extend screen, etc. So again, Windows seems to be functioning. Even hooked up an external monitor and can move the cursor back and forth with W-P or the Fn key so video seems to work just fine.

Tried Safe Mode - same results. It lists all the drivers being loaded and then goes black-screen. I think the last one is usually disk.sys.

Tried a Startup Repair - it says there isn't anything to repair.

Tried Restore point - it says there aren't any restore points.

Tried Last Known Good Configuration - doesn't make any difference.

Tried VGA (640x480) more - nada.

I have booted from an install DVD and run chkdsk /f - nothing wrong.

Tried running sfc /scannow - mixed results. By itself the command says a previous restore/repair is in progress. I found a discussion where someone with a similar program used a bunch of parms and that gets around this error. However, after chugging for a while, I get the error "... Read more

Answer:Black Screen w/cursor after boot b4 login

Since I didn't get any replies and couldn't wait any longer and since every place I looked the answer boils down to a reinstall, I nuked it/over-installed Windows 7 and am rebuilding it.

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Is there any way to load the "Screen Saver Settings" dialog/ control panel at boot-up/ login in a similar fashion to applications?

If not, then would I need to write a software program of some type via OS-specific commands (I presume) for opening this dialog to be executed at boot-up/ login e.g., VB, C, or C++?

Thanks for your replies! :-)

Answer:Load "Screen Saver Settings" Dialog at Boot-up/ Login?

[Invalid script - for other completely separate topic - removed]

8 more replies
Relevance 77.43%

Hey all, my PC started having boot problems after displaying the loading screen. It would go to a black screen with the cursor. Nothing would happen. I tried booting into safe mode and it did the same thing. Tried various fixes I found online but nothing. Had to go buy a new drive and re-install everything. Anybody know what happened? I am thinking something got corrupted but weird that it hangs after the loading screen. Tried Win7 install disk repair options and kept returning an error that some device was plugged in...only the mouse+kd was plugged in. A few weeks ago on boot my PC ran chkdsk on start, and after that it was fine till the other day. Was that a warning sign of pain and suffering to come?

The drive was over two years old.

Also I want to see if I can salvage the data from the drive. Thinking about buying a SATA enclosure to see if I can get the drive to act as an external drive. Any suggestions on a cheapy one($30 or less) if possible?
 

Answer:Win7 Boot Problem: Black screen with cursor after loading

put a linux live cd in and boot to that.
 

2 more replies
Relevance 76.56%

Help, please!

I turned on my computer and got a black screen with the message: ?Reboot and Select proper boot device or insert boot media in selected boot device and press a key?

I had no prior warning or problems with my computer.

I hit F1 for the setup menu and there is no hard drive listed under channel devices on the main Tab! It says [None] for First and Second Channel Device 0 and 1. The CD and DVD drives are listed under Channel Device 0 and 1. For Installed Memory it says ?1024 MB/PC2-3200 and Memory Bank 0 and 2 show 512 MB/DDR2 SDRAM. Core Version says 08.00.10 and BIOS Revision says 3.18 2/16/05.

Under Advanced tab, it lists CPU type as Intel Pentium 4 CPU 3.00GHz with HT Technology and it lists the CPU Speed and Cache RAM.

If I go to advanced under Boot Device Priority, hard drive group is listed but has parentheses around it. To the right, it says that means the device has been disabled in the corresponding type menu, but I don?t see it anywhere as disabled.

I bought this tower several months ago used and it has no warranty. There was no boot cd with it.

The really scary thing is that I cannot get into safe mode or system recovery. It just goes back to the black screen with the message when I press F8 or F10!

Can anyone help with any suggestions other than buying another hard drive? I am on Social Security and it was a real hardship to buy the last one. It is a HP Paviliona1023c. I have Windows XP Home SP3.

I will probably hav... Read more

Answer:black screen with "Reboot and Select proper boot device....."

In the bios setup menu, do you have the hard drives set to IDE mode?

2 more replies
Relevance 76.56%

Dear everybody,

I have a Asus G73JW laptop with 2 x 500gb HDD, both has two partitions;
Win7 ultimate; 64 bit;
Nvidia geforce GTX460M, 1,5gb;
CPU: :Intel Core i7 - 740QM, 1,73 GHz; Ram = 8GB;
EAX advanced HD 5.0; THX trustudio
Security: AVG antivirus with windows firewall on at all times.
This laptop has not been the same since my wife, accidentally opened a zip file which was attached to an e-mail. I reinstalled windows [ must admit I did not format the windows partition, before installing it ]. I restarted after each and every installation of the different drivers. I got the 1st BSOD whilst installing Nvidia drivers. After this I started getting random BSOD on shut down and start up. I uninstalled the Nvidia driver and restarted the laptop and noticed that it installed an older driver for Nvidia. It was okay for a couple of days , but then I got a BSOD boot loop, I then did a MBR repair which seemed to work for a couple of weeks. This past weekend my wife and I was on sites advertising cars that are for sale and used google maps to get to the different dealers. The laptop's power cable disconnected by accident, battery went flat during the night and when I restarted it , it initially showed a BSOD, restarted and since then I get this black screen of death. The Asus logo does not even come up, the keyboard lights come on and you can hear the HDD running and later the DVD drive, but nothing else happens. I cannot get into the BIOS [ F2 is suppose to get you into it, but ... Read more

Answer:BSOD turned into "Black screen of death" -cannot boot into BIOS.

Hi,

Firstly keep your wife off the machine

Try this (It may or may not work):

Shutdown the computer and remove power lead, take out the battery and press the
power button for 40-45 seconds then reattach the battery and plug in the power cord.

Does the laptop boot now?

cheers

Dave

9 more replies
Relevance 76.56%

This problem started just last night and I've gone through a series of possibilities, and I'm pretty sure I've ruled out it being the Video Card, at this point I'm assuming it is the Hard Drive, but I wanted to get an opinion that has actual value rather than my own >.<

Last night I shut down my computer via start menu and went to turn it back on and when I did the screen went blank/black after the "boot menu" (not 100% sure what that menu is called, its where its kind of blue (i have an hp) and you can hit Esc, F9, F10, F11). After that happened I figured oh well maybe it just loaded wrong, so I shut it off, now when I hit the power button, rather than having to hold it down, I just press it once even lightly and it just shuts down completely. Normally when you hit it you have to hold it down to shut it down completely (or so I think).

Now I'm currently using an 'Nvidia GeForce GTX 260' video card, I swapped that out with a working one which was an 'Nvidia GeForce GT 520', not 100% sure if the 2 were compatible or not, but it fit and everything ok. Computer still did the same thing with the other video card. I didn't try the current one (in the broken computer) in the working computer, to rule it out completely. I just assuming that was the cast, besides it wouldn't fit in the other computer, or didn't have some of the cords.

Which is why I came to the assumption it is the Hard Drive, A; (as... Read more

Answer:Problem with computer going to black/blank screen after "Boot Menu"

See if you can boot off something like Hiren's Boot CD and then run a hard drive diagnostic tool.

That will rule in or out a hard drive problem. It could be that your Windows system files got corrupted and maybe you could fix by doing a repair of Windows from a Windows 7 dvd.
 

5 more replies
Relevance 76.56%

After browsing through many of the threads here I have decided to post my own as I am unable to come to any conclusions.

MSI, Pentium 4 1.9GHz, 2x60 GB HD (Maxtor ???), 2x256MD DDR-266

It wonīt boot at all - none of the F8 boot options work, which I have tried several times after recieving the following error:

Dialog Box Heading: WINLOGON.EXE - Bad Image
Message (not exactly): c:\windows\WnSxS\xxxxxxxxxWindows.Common.Controlsxxxxxxxxxxxx - bad image

I have used the Recovery Console to browse around a bit to see if I can trace what happened, find suspisious files, looking at *.log files etc. Nothing.

All attempts to boot (all boot options) result in the same situation: the regular WinXP load screen appears, then it turns black, mouse appears and there I sit waiting for the login screen. I am still able to move mouse, but no other actions have any effect.

I have had the machine for 2 years and never had any serious issues and I have kept drivers and Xp updated (except I havenīt installed SP2 yet).

Thanks for anything that might help.

PS! Reinstall is not an option (yet)

TROND
 

Answer:XP Black Screen - no boot option work after error: "WINLOGON.EXE - Bad Image"

12 more replies
Relevance 76.56%

I need help and suggestions on what to do with this black screen crisis. Mine is a little different that others. so sorry if this is a repeated thread. ive looked everywhere, and no one has the issue when they have dual boot.

laptop description:
I have dual boot on my laptop with windows 7 ultimate 32 bit and windows 7 home premium 64 bit. the home premium came pre installed on the laptop and the ultimate version i installed later dual boot (i needed some capabilities that home premium doesn't have).

Problem: I cannot see anything on my screen after windows logo while booting up my laptop bcz of the black screen after the windows logo. When i boot into WINDOWS 7 HOME PREMIUM. i hear windows logon screen notification noise but see nothing! oddly enough even my built in webcam logs me in with VeriFace software with my face, passwordless! ALSO my laptop boots fine with windows 7 ultimate and i can see everything, and it works great! i need the other version to WORK cause my life is in that other version of windows. i cannot factory restore!!!

What i have tried: the keyboard is also unresponsive, bcz i held down a bunch of keys to see if it makes the beep noise. I closed the laptop lid to see if it goes into hibernation and waited 3 mins to see if it still does, so that when i open it i can see everything (it has worked before). nothing. i rebooted a bunch of times even with a second screen attached, tried to guess switch into projector mode with my function key and switch s... Read more

Answer:Lenovo Ideapad Y560 "black screen in boot up after windows 7 logo"

Sounds like a corrupted file system, so try running chkdsk.

How to run System File Checker (SFC) or chkdsk from the Recovery ConsoleBoot your Vista or Windows 7 installation DVD
When you see "Press any key to boot from CD or DVD", press Enter
At the "Install Windows" screen, click on Repair your computer at lower left
At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C and click Next
At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
Run SFC or chkdskIf you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)
For chkdsk, type chkdsk c: /r and press Enter (use the letter from above).

Let either run to completion undisturbed.

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Relevance 76.56%

Hi,
when restarting my laptop after a windows 10 update yesterday, got an " unmountable boot volume" message on start up with windows trying to repair but then goes to a black screen with nothing but a white cursor. only displaying black screen.
any guidance appreciated. thanks in advance.
regards,
rprm

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Relevance 76.27%

Been browsing the forums for a related post but couldn't find any for my issue?

At random times when I start my computer up it heads to a black screen with a bar that says resuming windows after about three to five minutes. It starts up and runs smoothly no issues what so ever but was curious why this is happening so I can only assume it might be a hardware issue. Ran CCleaner and all my other nifty programs and Anti-Virus programs and came up with no problems so any insight into this issue would be nice.

:major
 

Answer:On boot "Resuming Windows" Black screen

If you see "resuming windows", it sounds like the computer was not actually shut down but was either hibernating or sleeping.
 

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Great board you have here. I could use a little advice and will try to describe my issue clearly. I have a PC about three years old or so with K7S5A mobo(not sure on rev number) with AMD 1900+ processor and a gig of ddr ram. Yesterday out of nowhere when I turned on the system it started powering up (i.e. you could see led lights on hd, cd and cdrw as well as hear fans) the nothing. It did not make it to the first "beep" and monitor went into powersaving mode. I threw in a music cd several times after this to see if it was just monitor or vid card but no music. Since it didnt make it to first beep I am thinking it didnt boot up and is beyond a video issue.

I took off the cover and blew out good with air etc....The pc booted up. Now the pc will run for hours at times or other time may not boot or may boot and then just quicly die to the aforementioned condition. I also ran the MS supplied memtest boot diagnostic which indicated no memory issues.

The powersupply is only a month or so old and when this issue occurs there is actual power as again I see the led and can even open the cd.


Last thing I can think of to mention is that for the life of the pc I have had an occasional checksum error during bootup that then requires me to go in an reset values in the bios ........has happened since I bought it and never been an issue beyond a pain in the ****.

Any advice appreciated. I am guessing I must have either a cpu or mobo issue but I am far from a hardwa... Read more

Answer:Boot up and random "black screen" issues

I will add a few more facts. The OS is Win98(lol I know i need to upgrade.

The condition can occur either with pc cold ( first thing in morning) or may happen after its been running four hours which would lead me to believe its not temp related.

When I originally took covers off to check problems wiggling the cpu fan made the pc shutdown although the fan was running

The fan is running when the condition occurs

The power supply is a few months old and worked fine. It is a 400W Works ps

I have made no changes to system or software.

The power supply is the third one in four years..


jUst random facts but thought they might help someone hlp me
 

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Relevance 76.27%

Attempted to run chkdsk after Windows Update failed. When I restarted computer to run chkdsk, I got the black screen with the flashing "_". No pointer, if I push crtl, alt, delete, it just attempts to reboot. No other key does anything. I have removed the battery, unplugged the computer, but still get the same results. I am unable to get any boot options when pressing F8. Unable to boot from Repair disk, either. Ran diagnostics in F12, which showed all fine. What should I do next? I have no way of getting to any of my desktop.
 

Answer:Windows won't boot,flashing "_" black screen

It sounds like your hard drive is failing or has failed.
 

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Hello all,

New to the forum.

I've been baffled by an issue I've come across recently and seek the advice of some tech gurus.

Yesterday I was playing a game, Bloodline Champions, when all of a sudden my screen went black and my monitor went into standby mode. It was as if my computer went into hibernation mode. However, upon pressing multiple commands it did not wake up and when I pressed the power button it just simply turned off.

Upon turning back on after post, I was presented with a black screen full of question marks in random order. There would be a series of 5 or six followed by several blank spaces, then several more and so on, filling up the entire screen. At this point I figured it was a virus so I reformatting my computer. After I reformatted with Vista x64, I restarted the computer and lo and behold the question marks returned. Granted they don't prevent me from loading windows, but I'm still concerned.

Any thoughts, advice? I'm leaning towards hardware as it continues even after a fresh re-install.

Answer:Black Screen with Question Marks ("?") upon boot-up

Sounds like the video card is crapping out. I would check the cards temperatures 1st.

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Relevance 75.4%

There is this black screen(mouse does not appear either) right before the login menu that happens sometimes for about 1 minute then the vista logo pops up and then I can log in, any ideas as to what the problem is or how to fix it? T400 with the ati video card, but i'm on the intel integrated one most of the time but problem happens with both.

Answer:T400 black screen between windows vista loading screen and login screen

I think problem is with the drivers. I use to have the same problem too but after I upgraded to the latest drivers + BIOS, problem seem to be fixed.

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a week ago i began having slow down issues with my computer after updating, i soon realized that the antivirus software i was using had updated but was not scanning properly(comodo). i took the slow down as a sign that my computer may had virus's running a mok in it so i began to pull what files i could safely off, since i had not done so for that months work. i was able to only use the computer at "half speed or slower" in safe mode, since booting in anything other than would cause it to stall up and just show my desktop and a frozen taskbar.

after being able to recover most of my simple picture data, i went onto larger video files and soon found that i could not get passed (approx) the 15-20% download before receiving a error code 0x8007045D. my computer issues then began to worsen.

it got to the present point that upon booting up, i would recieve the "toshiba" window, then a _ that would blink for a few then resize to a smaller _ and then blank screen

i cannot even trigger the "safe mode" boot up menu it seems. i have ran a memory diagnostic by hitting the f9 button(or any button it seemed other than f2 or f12) which would run through both parts of the test and get to 99% of 2 of 2 and then seem to stall for 15-20 min then go blank.

i have just recently been able to make a disc using a friends toshiba that also runs windows 64 bit like mine, and upon the first time putting the disc in, i got the "click any button to boot from disc..... Read more

Answer:black "blank" screen upon boot up

try the following and see if you are able to boot from the CD/DVD again:
Note: backup any files if you are using a RAID controller of any kind.
1. Go into your BIOS and load default settings to clear the CMOS memory (this will reset your RAID configuration resulting in loss of data, so if you have RAID and want to proceed from step 3, that is fine).
2. Save Settings and exit the BIOS.
3. Shut down and turn off the computer.
4. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
5. Hold down the power button for 30 seconds to clear the software connections between the BIOS and hardware and clear any corruption in the temporary memory.
6. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall.
7. Turn it on to reinitialize the software connections between the BIOS and hardware.

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Relevance 75.4%

Hi, i'm trying to fix someone comp. can't F8, after the toshiba logo, the black screen appear.

I booted UBDC4win, went to command line to chkdsk/sfc snannow but couldn't. this is what i get : the disk structure is corrupted and unreadable
then, i booted hiren bootcd and opened gparted. I right clicked on the windows/boot and clicked information, this is what i get :


Thanks

Answer:can't boot, black screen with "_" flashing

I would suggest running the manufacturer diagnostics on the hard drive.

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

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CPU/GPU: AMD A10-7850K
MOBO: MSI A78M-E35
SSD: SanDisk Plus 120GB
RAM: EVGA 8GB 2133MHz
PSU: EVGA 80+ 430W
Monitor: Acer G237HL bi

I installed Windows 7 Home Basic and did all Windows updates; this went fine. Reserved Windows 10 and downloaded/installed it when it was ready; this went fine. Once in Windows 10, tried to "reset this pc" by choosing "remove everything" and "just remove my files"; this went fine until doing a restart after reaching 100%.
This issue being the "inaccessible_boot_device" error that many others have gotten which causes the PC to enter a restart loop.

Well, during this loop I made the (apparent) mistake of turning off my PC. Now, I can't even boot my PC at all. I get a black screen. I can't use the Windows 7 disc, can't use my MOBO disc, can't even boot into bios... nothing. All I see when I turn on my PC is literally a black screen with nothing on it.

What can be done to fix this? I've read that putting Windows 10 on a USB by using the Microsoft media creation tool and booting from that to clean install works, but if I can't even boot from the Windows 7 disc, how can I boot from a USB? And I can't even enter BIOS to force a USB boot.

PLEASE HELP ME.
UPDATE: Okay, my PC will now boot into the "inaccessible_boot_device" error blue screen and does the restart loop. Not sure what I should do now. I'm afraid to power off my PC again.

UPDATE #2: Not sure why, but I was finally able to... Read more

Answer:"inaccessible_boot_device" - PC Won't Boot at All - Black Screen

Hi PLEASE HELP ME and welcome to TenForums.
Sorry to hear about the problems you're having.

Now, are you able to get into the advanced start menu and try a reset?

If not, please try downloading an ISO, burn to disk or USB, and follow instructions here. Skip when it asks for a key.

Telling the computer to boot from disk or USB is done in the BIOS (usually by pressing the F11 or F2 key), so you'll have to do that first.

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Hey guys, I think I have messed this up quite a bit! But here goes from the beginning! I had linux and windows on dual boot with grub as the bootloader. I then as a complete pillock decided to get rid of ubuntu by formatting/deleting that partition from within windows . Now next time I restarted my computer I got a black screen saying Grub no partition found (OWTTE). I then instead of reaching for the windows CD straightaway tried Rescatux. And tried to use it to restore windows MBR. (I basically did this Restore Windows MBR - YouTube) . And after that upon starting my laptop I now just get a blank screen with "MBR 1:_" and a flashing cursor (but i cant type anything).
I then tried the windows usb. When I click repair my computer it came up saying repair and restart or something and I agreed. Now when I restarted it still said "MBR 1" however when consequently booted from the usb it this time booted me into my windows installation. So I can only get in with this USB in!
Once in I also noticed that there is a new partition called "Local Disk "
It contains two folders "Recovery and SOURCES"
I have since made another windows USB (my other one is my key into the system!)
however when I get it to search for existing installations it can't find one!

Sorry for the long explanation. But I am at my end here, I really dont know what else to do!
Thank you so much for all your help!

Answer:Upon boot I get a flashing Black screen which says "MBR 1: _"

Exactly that's why it is repeatedly advised to not install Linux in the same HDD with windows.

Can you post a screenshot of your maximized disk management window and the msconfig window's boot tab ?

It is to check if GRUB is still there as a partition, say swap, and which partition is active .

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So a few hours ago, my computer randomly crashed and I got the black screen asking me to either start windows normally or repair my computer. I've had some issues like this in the past and doing the Startup Repair pretty much always either fixed the problem or allowed me to get into my computer to fix it. However tonight's issue has been completely different.

After doing the startup repair and having it seemingly fix the problem, this is essentially what happens:

I get the screen with the F2 and F12 options as normal. I get to the Starting Windows page as normal. Now in the past when I had issues, my screen would go BACK to the boot option screen quickly before bringing up the Repair screen. But what's happening now is when I start my computer, it goes from Starting Windows to a black screen with NO mouse cursor. I restarted the computer and tried loading into Safe Mode, the same thing happens (though it feels like it's doing the same "Getting stuck loading into Safe Mode" thing I've seen in the past). I have no System Restore points and the Windows Memory Diagnostic found no issues. But since I can't get to my desktop in any fashion, I can't really do anything.

I can get to the System Recovery Options, the F8 menu, and the F12 menu but I have no idea what to do from either of these when Safe Mode isn't working and can't find much online about this issue without the mouse cursor. Looking for help as to what I should do.

Edit: and just to add to this, I... Read more

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I have read several threads with similar problems and it seems that the "blue screen" of old Windows crashes has been replaced with the "black screen of death". Anyway, I'm trying to get an older HP running. I get the Windows splash screen then the above described "black screen". I get this in "safe mode", also. I'm starting to lean towards the hard drive and will start trying to find out what brand it is and go to their web site and see if they have a utility program to check it. If anyone has any suggestions, they will be appreciated...

It's running Windows XP Home with 128mg of ram; just a basic box, nothing special...Thanks in advance, dm

Answer:Has the "black screen" replaced the "blue screen"?

greetings
do you have the xp disk available?
[128 meg ram for xp is a little light]
post back

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Relevance 104.55%

Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off.

I turned it back on and now it doesn't get to the login screen anymore. It just displays a black screen with a movable mouse cursor although I can't really click anything or even press any keys on the keyboard.

I tried loading into the recovery environment but it only gives me the option to restore my hard drive to factory settings, which I don't want since I have lots of important files in it.

I've searched around the forums but I can't find a problem that is EXACTLY like mine.

By the way, my pc is on a dual boot mode with an Ubuntu 11.10 and that is how I'm able to access this forum right now. The dual boot was set-up by the employee that I replaced so I have no idea how this is set-up.
Any help would be appreciated!
-Ron

Answer:Black screen with movable mouse cursor before login screen appears

Firstly, boot into the Linux operating system, and then create a backup of all important files and data.

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Relevance 104.55%

Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!

Thanks!

Answer:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

2 more replies
Relevance 104.55%

Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!

Thanks!

Answer:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

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Relevance 104.14%

Every time I restart the computer, after the login screen I get a black screen with a mouse cursor during 5 minutes... and finally appears the desktop.
Of course I already tried to uninstall the nvidia drivers.
Any suggestions on this?

Answer:Black screen with mouse cursor after login screen... during 5 minutes

I encounter the same issues

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Relevance 104.14%

The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

Answer:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

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I tried to rename computer and now there's two entries in log in screen. That new one is set as default and wouldn't accept any password but original (normal) one does. Long in is set on auto but still have to chose between those 2 when starting/restarting.
I can't find that new one anywhere to disable/delete it. Not in Users or any other place for handling accounts.
How to get rid of or where to find it ?

Answer:Reanamed "Computer", now 2 of "Me" at login screen.

Not knowing if this is what happened in your case, but what you describe occasionally happens when Windows is set up to sign in automatically to a user account and then computer name is changed.

The reason is that a full username as long as Windows is concerned is different than username from user's point of view; Mike in your case or Kari in mine are usernames for most we do and need to use a username for but actually they are just user profile names. For Windows the username is ComputerName\UserProfileName.

On laptop I am writing this for instance my full username is AGM-W10LAP01\Kari, even when I am in fact using a Microsoft account. Three different things: my Windows sign-in user account is a Microsoft account [email protected], my user profile name is Kari, my full username is AGM-W10LAP01\Kari.

Long story short, that other you which does not accept your password is doing so because it is user OldComputerName\Mike. That computer name is no longer valid making the username invalid.

I've seen the duplicate using old computer name as part of full username going away when Windows after computer name change is then set to sign in automatically with a local admin account. Restart and remove automatic sign in and see if it works.

Kari

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This has been frustrating me for the past few hours. I tend to run a minecraft server on my 3 year old toshiba laptop. Now this problem I have encountered a few times before and was resolved by using system restore. However this time there are no restore points. What happened was i turned moved the laptop from my couch to my room and turned it on. It attempted to run startup fix or whatever it is called which i thought was odd but i let it continue. It kept going and i fell asleep. I woke in the morning to find my laptop off (someone else may have shut it off, I'm not sure) and when i attempted to turn it on it took me to the regular screen, booted normally but then hung with nothing but a mouse on black. I restarted a few times to have the same problem. Now it tends to go to the wolcom screen but hangs on the little blue vista loading wheel beside the word "Welcome" Safe mode doesnt work (Lists all the processes its starting then freezes and restarts, leaving it to T, the startup fix doesn't work, I've tried using regedit to fix it, tried to open task manager, tried to run with nothing put the charger plugged in and several other things. I can sometimes get it to go to just a movable cursor on a black screen but i still cant open task manager. I dont have the vista disk but i can wipe it without losing my os (Dont really want to do this as i will lose everything.) The last program i installed was rainmeter but i was able to start the computer several times with it ... Read more

Answer:Windows vista hangs on "welcome" login screen screen

Also it seems to become stuck on the screen with the green loading bar with "(c) Microsoft" below.

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Relevance 103.32%

After successfully installed windows 10 from windows 7, it appeared login screen and I shutdown my laptop. When I turn it on again, after the windows loading screen, it stucks at black screen and does not even access to login screen. What to do... help!!!! Urgent to use my laptop now....

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Relevance 102.91%

Hi there, I hope everyone is well.

I have a strange issue that started happening recently. System restore doesn't help as it happens with multiple machines.

I have a lobby display running from TV via HDMI to EXTRON to Ethernet and back again to the computer in the server room. I have had this setup for a little over a year now working just fine. We recently got a new computer (We lease) for the lobby display and after setting it up, I only see a black screen with a white cursor. I have troubleshot this a little too much that I am now not sure if it's a windows update, video card update, or possible the EXTRON. However, when hooking up a laptop it works just fine as it should.

Please note that I can see post boot and the CTRL ALT DELETE screen just fine, but once logged in I just see cursor. If someone moves cursor I can see it from the lobby display. If I uninstall the video card driver I see everything perfectly fine but when running presentation it's not focused for obvious reasons, so I can't leave it like that.

I have used a Desktop with AMD and latest drivers as well as down graded drivers, issue still is present. I use an older nvidia card FX570, same deal with drivers, still the issue is present. I use a new computer with a new nvidia card, and it works. but unfortunately we do not have any of those available and that's a really expensive machine.

here is where it gets even more strange;
If I hook the computer up directly to the TV and not behind the extron devi... Read more

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Hello. Recently had a virus and have been going through the steps here on bleeping computer to help get rid of it. The last thing I was told to do was run the farbar scan tool and to copy and paste a code and hit fix. Upon doing so the computer prompted for a restart. It now won't get to the log in screen. I've tried booting in safe mode and I've also tried last known working configuration as suggested and nothing has worked unfortunately. I was told to come here. Hopefully something can be done. Thanks a ton.

Answer:Windows won't get to login screen, black screen and cursor

Tap F8 at boot and select Repair Computer from the Advanced Boot Options. Do a System Restore to a date just before the problem. 
 
You cannot do the above and if you have another Windows 7 computer create a System Repair Disk. Boot and try a System Restore to a date just before the problem.

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Relevance 102.91%

Apologies if this is in the wrong section.

I have a Dell Inspiron 1750, and the owner said that his son installed BearShare and it's been giving him complications. He told me it sometimes freezes when he tries to start the computer, and has to give it a hard shut down. I (hopefully) removed BearShare with Malwarebytes and MSE, yet I can't seem to find why it's not letting me boot up regularly.

It boots into safe mode fine, and I can access everything from there, but when I try to restart into regular mode, it just hangs after 'Starting Windows' with a black screen and active mouse cursor. I've tried various tutorials from searching "black screen, active cursor", "laptop frozen after starting windows" etc, but nothing that I try works.

After a few hours of research I keep seeing the reoccurring phrase 'shell', I believe it's not being loaded correctly or at all. I've tried a fix by Prevx that said it would fix the black screen to no avail.

But here's the funny part. Sometimes it boots to Windows fine and everything acts as it should. There's been several times I was about to call the guy and tell him that the laptop is finished, but I hesitated and restarted just to see if it was fully fixed.

Vid: Dell - YouTube

Let me know if I need to post further information.
-Dustin

Answer:Black screen, cursor active before login screen.

I would try some more scans to be sure
Anti-rootkit utility TDSSKiller
Windows Defender Offline
run some hardware tests
RAM - Test with Memtest86+
and when you can get it to boot
Disk Check
a system file check
SFC /SCANNOW Command - System File Checker
and have a look through these handy tutorials
Troubleshooting Windows 7 Failure to Boot
Startup Repair
and if all else fails
Repair Install

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Relevance 102.91%

Hello everyone I have a ThinkPad X230 Tablet. I tried system restore and safe mode, but none of it works. After windows loads with the glowing animation, the login screen does not appear. I cannot open a task manager. I don't know if it's a problem with explorer.exe or what. The explorer.exe crashed when I tried to connect to an external hard drive, and I tried to get task manager to open, but it wouldn't open. That's when I tried to restart computer, and login screen would not appear. All I have is a black screen with cursor. Please help! Thank you.













Solved!

Go to Solution.

Answer:login screen not appearing... black screen with cursor

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are getting a black screen at Windows login in your Lenovo ThinkPad X230T.
 
I would suggest you to load default settings in BIOS and check. If the issue persists, you may have to do a startup repair or factory reset of operating system. Use the recovery discs you would have created while you bought the system.
 
Hope this helps!
 
Best regards,
Mithun.





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1 more replies
Relevance 102.91%

Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

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Relevance 102.5%

hi, i recently had a virus on my computer. did numerous scans and did a restore that made my computer go into a continously restart loop on bootup. ive managed to fixed that with couple recovery console commands and finally did a windows xp pair with the disk. had some problems installing some drivers. after the installation repair was finished, computer rebooted, but then the screen would be stuck on a black screen with a cursor in the middle after the windows logo with loading bar. the login screen doesnt show? ive tried numerous ideas from ctl alt delete, and shift + f10. ive hit shift 5 times, and i heard a noise, but nothing pops up for sticky keys. ive booted in safe mode, and it shows all the files loading then it gets stuck with the black screen with the "windows professional" thing on the top and bottom with the cursor. im guessing it has to do with the video card driver? i need help. thanks.

oh and im running on windows xp professional, thanks

edit:

okay so i decided to do the xp repair again to see if it would fix it and did shift + f10 to bring up command prompt and typed sysdm.cpl to see what drivers were missing.
there was a yellow explation mark on the following:
+Display adapters
- Video controller (VGA compatible)
+Modems
- PCI modem
+Network
- Realtek RTL8139 Family PCI Fast Ethernet NIC
+ Sound, video and game controllers
- Multimedia audio controller
+ System devices
- Microsoft System Management BIOS Driver
+ Universal Seria... Read more

Answer:stuck on black screen with cursor after loading screen

Does it boot in safe mode?

7 more replies
Relevance 102.5%

Hello,

I'm new to the forums, but I find myself coming to this site a lot to fix my windows computer, so heck why not join?!

Problem
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results.

What I've Done So FarTried to Repair Startup with Windows DVD
Tried to use sfc /scannow at boot (Says pending changes and needs to restart)
Tried logging into my Ubuntu partition and virus scanning (None found)
Tried copying Reg Files from Regback into config while I was in Linux
Tried to Repair Install (But I can't log into Windows )
Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0"
Tried to System Restore (Gave me an Error, wouldn't you know)

At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.

Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to... Read more

Answer:Black Screen w/ Cursor After Windows Loading Screen

Do you have any external drives connected by usb? I had a similar problem, and found that I had to turn off the usb drives when I re-booted. I still do that whenever I re-boot for any reason.

9 more replies
Relevance 101.68%

Hello All,

I just received a brand new computer a few days ago from CyberPower PC. I've attached the specs below.

That being said, I noticed a problem when I was "in a game" and within an hr, the fan revved up, and the computer shut down to black screen (monitor read "no input"). Thinking this was a one-off, I tried again, and the same symptoms persist - after playing for some time, the screen goes blank (no error messages), the fan rev's up, and requires a hard reboot. As an FYI, I paid Cyberpower to OC this computer for me. No error message whatsoever.

Next, during one of the "hard reboots", a message popped up before windows that said the setting were unstable, and that I had to reduce my clock speed down - so I clicked accept (there were no other options to potentially ignore this message).

Here are the steps I've taken to date:
1. Upgrade the MOBO / GPU drivers.
2. Plugged the system directly into the outlet to ensure adequate power (as opposed to power bar).
3. Ensured RAM and GPU was seated properly.
4. Ran MEMTEST - no issues.
5. Ran Prime 95 -> Torture Test -> Blend - Causes a "FATAL ERROR" every time as per below:

"FATAL ERROR: Rounding was 0.5, expected less than 0.4"
"Hardware failure detected - consult stress.txt file"
Torture Test Completed 181 Tests in 2 hrs 57 minutes - 1 error, 0 warnings" .

Each "worker" in this test (I'm assuming for each core) had a di... Read more

Answer:New Computer - "Black Screen" - Fan "Ramps Up"

Seems like a thermal shutdown to me. When CPU/GPU overheats, the system either reduces their clock in order to cool them down or does a hard shutdown to protect the hardware. You said you OCed your hardware. Make sure that your are running the CPU/GPU at stock clocks and not overcloking them and also make sure the cooling system is working properly (ie, the fans) and air is flowing good. Thanks for reading.

3 more replies
Relevance 101.68%

Hey, need some help yet again!

Yesterday, I downloaded Mission Against Terror (New MMOFPS), and I downloaded it. Upon updating with the patcher, my laptop went haywire. It started opening up random IE windows, slow speed, etc etc.

I did a whole memory scan, and a malware/adware/spyware scan. There were several viruses and whatnot, but what is important are the files: SVC2.exe and 2008.exe, you'll find it why later on. The anti-virus said that it had fixed/deleted everything.

So, I restarted my laptop, hoping that I'd get it up and running in safe mode for any further scans. Unfortunately, when I restarted it, after the windows 7 loading screen (which is right before login screen), a black screen appeared. With nothing at all. Not even a cursor. BLACK. JUST BLACK with NO keyboard access/mouse access. But, that's expected since it's BEFORE the login screen. It's the same with normal boot, boot that does that "last best used option" or whatever, safe mode, with networking, etc etc. All the same. Black screen.

Good thing I had WIN XP on my other hard drive. So, I booted up into WIN XP (where I'm posting this from), and did a FULL (NOT QUICK) system scan, to find the SAME Viruses YET AGAIN: SVC2.exe and 2008.exe, along with some other minor tracking cookies and what-not. Win XP (on second drive) is also having a few problems, like IE shutting down every second (using firefox now). Think this is a whole system prob. But, why? Didn't the antivirus-es fix it? I... Read more

Answer:Black Screen BEFORE Login screen and AFTER Windows 7 logo/loading!

Hi your problem can best be addressed in the security section of the forum
http://www.techsupportforum.com/secu...oval-help.html

3 more replies
Relevance 101.27%

Hello all,

Few weeks ago i had a "display driver stopped responding and has recovered" warning on my screen. I didn't mind and resumed to watch videos. After a while, some red symbols covered all of the screen then the screen went black. But i could still hear the fan working etc. I did try to shut down the laptop with pushing power button for a while but it didnt allow me. it just went into sleep mode the moment i push the button. i thought it might be some kind of heating problem so i have made fan cleaning stuff and also renewed the thermal paste on gpu and cpu as instructed. after that my laptop was doing just fine for a couple of hours till the very same red dot-like symbols appeared again on the screen. i was watching video at that moment, so the video sound started wobbling as if the processor is stuck while working. then black screen appeared again. what do you think the problem would be? is it a hardware problem that i assumed or something else? any help is appreciated. thanks.

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Relevance 100.86%

I'm running Windows 7 Home Premium.

As I brought my computer out of sleep mode the computer had crashed with the screen showing vertical, multicolored lines that vaguely resembled gray.

I had to hard restart my computer and after the splash screen, the login screen with all the users never appears, nor does my cursor.

Nothing is on my screen except a faint glow indicating that it's active.

Could anyone help me solve this problem? I've searched on Google but all the results have something to do with the cursor displaying.

I've already tried doing a System Restore and Startup Repair.

Currently posting from Safe Mode w/ Networking.

Answer:Black screen before login screen, no cursor

Update: Will start in normal mode after I switched drivers to Standard VGA, however updating the driver caused it to not work again.

2 more replies
Relevance 100.86%

I've got a problem with my Win 7 install. I recently bought a copy of Win 7 Pro & installed the 64-bit version (as I intend to get more ram at some point fairly soon). I installed it last weekend & for a few days it's been running fine. Then ~2 days ago when I start it up instead of a login screen all I have is a black screen with a cursor, if I wait until the screensaver kicks in & then move the mouse (or press a key, etc) then I can see the login screen (& log in with no problems), if I wait until the HD activity finishes & then type in my password I can login fine. Safe mode starts fine & if I log in to normal mode then everything runs fine & I don't get any other black screens.

At no point am I getting any errors.
I've run my usual AV (Avira free version) & MalwareBytes Antimalware & neither of them have come up with any issues.
Windows seems to be booting up fine until it gets to the login screen (after the swirly windows screen) & it's obviously doing something as there's a normal amount of HD activity.
I've tried the Startup repair on the install disk to no avail.
I've tried post #8 from this thread, but things went a bit pear-shaped around the "taking ownership" bit, though I've not had any errors afterwards.
I've tried enabling the OEM default background registry edit (since it seemed straight forward enough) to no avail.
I've even tried changing the background colours via the registry switch (Hkey users\default\cont... Read more

Answer:Black screen + cursor instead of login screen

Avira, no idea why it's showing as AVG, I've not had that installed in several years (& several re-installs including a reformat)...

Edit: Though googling avgntflt.sys says that it's part of Avira.

9 more replies
Relevance 100.86%

This morning i installed the software for pinacale's usb tv tuner on my laptop. I was requried to reboot after the installation process completed. I got to the logon screen, logged in, and all i got was a black screen with a cursor, i then let the computer sit for 15 minutes my screen saver came on, but when i wiggled the mouse still only the curser so i hit ctrl+alt+del= nothing pressed the power button, agian nothing, pressed and help the power button for 6 seconds, the machine turned off, i let it sit for 30 seconds, turrned it back on and now it just goes straight to the black screen with a cursor. I have tried booting it in safe mode, safe mode with netwrork support, and safe mode with a command propmt all resulted in the same thing... black screen with a cursor, and after 15 minutes the screen saver comes on...............???????????????
 

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Hi, I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself. Is it safe to remove the grayed out drivers and will this fix my problem?

Thanks!

Answer:Black screen with cursor after Login screen.

Hi werty,
if you delete them after you press check for hardware changes will they reappear?
if so uninstall them hard then reboot your PC you might wanna create a restore point first in case some thing wrong happens, refer to this link if you dont know how:Create a restore point

9 more replies
Relevance 100.45%

Hello,
Recently my pc just showed a black screen when waking up from sleep, and i had to restart the pc to get to the login screen. Today the same thing happened, but now i cant get to the login screen even when rebooted.

I have rebooted approximately 20 times, booted in both normal safe mode and safe mode with networking, yet still get black screen. I have tried booting from EFI Device (standard), Hard Disk and CD&DVD with no results. I have also tried going back to an older version of the pc (recovery), but it failed and couldn't load the recovery save.

The pc is old, from 2011/12 i would guess, runs with 8 GB DDR3 RAM, i5 2320 Quadcore CPU, 2 TB HDD and some Acer motherboard (Acer Predator G3610 i believe, not sure). The original GPU was a Radeon, but after about 2 years i switched to a Nvidia GTX 970 (MSI), and had no problems whatsoever. Could it potentially be a faulty GPU? I would find it hard to believe the GPU would break overnight, considering i played 6+ hours of CS:GO yesterday with no problems.. and well.. how does a GPU break overnight when not turned on?

Anyways, any help here is very much appreciated!
 

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Relevance 100.45%

Hi, I'm using a Dell Inspiron 15 with Windows 8 and was having an issue where videos were not playing and restarted my computer, left the room for a minute and came back to see it was updating. When the update completed I was able to log on, but there was only a black screen with a cursor. I tried restarting my computer and had the same result, and followed the first bit of advice in this thread (here) as the issue described was the same, and successfully opened the task manager to have the system boot in safe mode. However, when I restarted my computer it did not progress past the boot screen where I was greeted with nothing but a black screen. This has happened every time I have restarted and I am unable to access safe mode or log on normally, although I can reach the Advanced Startup Options screen.
Is there any way to fix this issue?

Answer:Black screen with cursor after login, then computer won't start up to login

F12 at reboot and run Dell Diagnostics

1 more replies
Relevance 99.63%

well, like it says in the title, the windows loading screen just keeps on loading, with the blue bar going across..

but before this happens, the screen comes on asking which mode i'd like to start up in , eg. safe mode , normal, ectect...

the guys who it is says he needs the stuff of the HHD , typical

lol

any surgestions guys, it would be appriciated

Answer:windows xp screen just keeps loading & loading """"" :|

**** update, i'v got a screen after that say

SMART Failure Predicted on Hard Disk 2: Fujitsu MHV2080BHTBD

WARNING :immediately back-up your data and replace your hard disk drive. Afailure may be imminent
press F1 to continue

10 more replies
Relevance 99.22%

I've only confirmed this on Lord of the Rings Online and Final Fantasy XIV beta client so far, but the mouse cursor has a tendency to jump to one of the four corners of the screen and keep going in that direction (it remains visible at the corner of screen) for about a second or two before I can regain control of it. When this happens while I'm rotating the view during play, it causes the camera to spin around really fast and is extremely disorienting (and also makes my character move in an entirely different direction if I'm moving it at the same time). If you need the dxdiag to diagnose the problem, I'll be able to put it up once I get home in about 3 hours.

Thanks in advance.
 

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Relevance 98.4%

I just bought a refurbished Asus Q501LA from Amazon. I set it up and it was all working fine. Once I got to the login screen and pushed past there, if I try to adjust the laptop screen angle, the screen goes black. The only way to bring it back is to put the laptop to sleep and log back in (which usually makes it immediately turn off after getting past the login screen). The other way to fix it is to plug in the HDMI cable going to my TV. It only does this once inside the desktop. Every other time I can move the screen as much as I want, no problem.

This is really confusing and I can't figure out what it is. I have opened up a RMA with Asus to try to return it but ya.. If anyone has any suggestions, I am willing to try! As far as I could tell, it had the latest BIOS (version 212 I believe was on it).

Any help will be appreciated! Thanks!

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Relevance 98.4%

My Samsung laptop is technically switched on in the sense that it has power, however when I switch it on there is no login screen, no screen with the samsung logo, and no cursor. No matter how many buttons I press or how often I switch it on and off, it remains the same - black, power but nothing else. Any advice?

Answer:Black screen no cursor or login

Sounds like a hardware problem if you see nothing on the screen- ever. Do you hear any beeps?
How do you know it is powered up- is anything illuminated? (Usually there's some indicator- power, disk...)

History- was this working yesterday and now not? Have you just bought this? Etc...

1 more replies
Relevance 98.4%

I have a lenovo laptop running windows 7, when I start my computer I get to the login screen put in my password and a black screen shows up with movable cursor. If anyone can please help I would very much appreciate it.

Answer:Black Screen with cursor after login...Please help

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Relevance 98.4%

I'm in desperate need for help. I have tried everything I know of and still can't seem to get anywhere. I have an Hp envy dv6 running 8.1 x64. It boots fine to the login screen. After I login the screen goes black with the cursor only visible. I can access task manager through ctrl+alt+del so I was able to pull up Msconfig and reboot into safe mode with networking. During the first session of safe mode I ran malwayrebytes through hirens boot disk on a flash drive. It showed several adware nothing else. I ran ccleaner and cleaned those issues after a reboot back into safe mode. After a third reboot into normal mode I still get the same black screen. So I rebooted back into safe mode with networking but now it won't let me connect to anything. I tried to do a system restore before all of this and kept getting errors. So I searched for a problem similar to what I have going on and found a couple posts to follow what they did. Nothing has worked. Even tried accessing system restore in the advanced repair boot and still nothing. I ran Farbar so I have the log file for it if anyone is able to help. Thanks in advance!

Answer:Black screen with cursor after login..... Help

Here is my frst.txt log file. 
 FRST.txt   21.9KB
  1 downloads Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-02-2015 02Ran by SYSTEM on MININT-BM2HC58 on 13-02-2015 14:41:01Running from e:\Platform: Windows 8.1 (X64) OS Language: English (United States)Internet Explorer Version 11Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Registry (Whitelisted) ==================(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1425408 2012-07-24] (IDT, Inc.)HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [3053808 2013-06-06] (Synaptics Incorporated)HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [642216 2012-08-08] (Advanced Micro Devices, Inc.)HKLM-x32\...\Run: [RemoteControl10] => C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe [91432 2012-03-28] (CyberLink Corp.)HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [60712 2014-10-11] (Appl... Read more

5 more replies
Relevance 98.4%

My computer is unusable when I log in because it just has a black screen with a movable cursor. I run in safe mode and it works. We tried system restore and it just keeps saying initializing and never does anything. It boots just fine, the black screen only happens when I log in. Please help. Thank you

Answer:Black screen with cursor on login

Restart the PC and press F8 during boot.

Once at the Advanced Options choose "Repair your Computer" if available.

Try running the start-up repair.

3 more replies
Relevance 98.4%

Hello,
For the last few days, after I boot my laptop, it slowly makes it's way to the login page (much slower than normal) and allows my to login like normal. After login, the screen goes black and only the cursor is visible.

I've attempted a Safe Mode boot and it seemed to work quite well. Once I completed system restore I rebooted in 'normal mode'. Back to black screen after login and only the cursor is visible.

I managed to get Task Manager running and ended and re-ran explorer.exe to see if that made any difference. The process of starting Task Manager and simply running explorer took over five minutes. The laptop is severely bogged down yet there are no large processes running.

Upon leaving the computer idle on the black screen for ten minutes, it has managed to bring up the regular desktop display but at the speed it is running, it is near impossible to run anything. The time it took to write this post (on an alternate computer), ie8 still has not fully loaded.

If anyone has something constructive to help with any of a number of possible issues, please let me know. I'm ready to salvage the data and format the drive, it's about due for it anyways.

Thanks

Answer:Black Screen With Cursor after Login

Computer is an HP G60, can't get into the specs right now because it refuses to even turn on. Will post tomorrow.

2 more replies
Relevance 98.4%

I'm in desperate need for help. I have tried everything I know of and still can't seem to get anywhere. I have an Hp envy dv6 running 8.1 x64. It boots fine to the login screen. After I login the screen goes black with the cursor only visible. I can access task manager through ctrl+alt+del so I was able to pull up Msconfig and reboot into safe mode with networking. During the first session of safe mode I ran malwayrebytes through hirens boot disk on a flash drive. It showed several adware nothing else. I ran ccleaner and cleaned those issues after a reboot back into safe mode. After a third reboot into normal mode I still get the same black screen. So I rebooted back into safe mode with networking but now it won't let me connect to anything. I tried to do a system restore before all of this and kept getting errors. So I searched for a problem similar to what I have going on and found a couple posts to follow what they did. Nothing has worked. Even tried accessing system restore in the advanced repair boot and still nothing. I ran Farbar so I have the log file for it if anyone is able to help. Thanks in advance!

Answer:Need help, black screen with cursor after login...

boot with UBCD, use the registry restore wizard to restore your registry back a week or two,
 
if that does not work, you can perform an entire system restore from the command prompt

5 more replies
Relevance 98.4%

My PC loads and after I log on, I go to a black screen with only my cursor. I am able to CTRL ALT DEL and reach the task manager however.

I've read about many people having similar problems to this with Vista.
Most people seem to be able to get around it by CTRL ALT DEL and File(run) explorer.exe, but this does not work for me, and the screen remains black.

I have also tried to run in safe mode, same thing, black screen.

Has anyone found another way to even reach the desktop? Any solutions aside from reformatting?

Any assistance is appreciated. Thanks in advance.

-Dynamic

Answer:Black Screen with Cursor after Login

Originally Posted by Dynamic


My PC loads and after I log on, I go to a black screen with only my cursor. I am able to CTRL ALT DEL and reach the task manager however.

I've read about many people having similar problems to this with Vista.
Most people seem to be able to get around it by CTRL ALT DEL and File(run) explorer.exe, but this does not work for me, and the screen remains black.

I have also tried to run in safe mode, same thing, black screen.

Has anyone found another way to even reach the desktop? Any solutions aside from reformatting?

Any assistance is appreciated. Thanks in advance.

-Dynamic



Hi Dynamic, welcome to the forum.

Have a look here;Repair Install For Vista
If this one tutorial does not help have a look at the links on the same page.

Pooch

1 more replies
Relevance 98.4%

Hi colleagues! I'd like to get some tips on how to get around this problem of "getting a black screen with a cursor" after login. Yes, I'm suffering the same problem since a week with Vista ultimate x86 running on vaio notebook with NVIDIA graphic card. Now the problem is I see explorer running in task manager processes but even stopped it and rerunned it but nothing appeared on screen except the black dead screen. How can I figure out this problem, I tried all the solutions that I read on forums like updating video card, installing KB.. smthng windows update, deactivating themes in safe mode and then entering, but the problem persists. And I login SOMETIMES when I'm lucky without but very often get this problem. I'll appreciate it if somebody could help get around this most common vista problem these days????

Answer:Getting a black screen with a cursor after login

hi shahkshmr,

hmmm...first disconnect all your external things...network..try the new forceware for the drivers...in safe mode maybe?
well first give us some specs

1 more replies
Relevance 98.4%

Hi,

I've got a serious issue. My newly built computer has been having issues since about day 3. First, let me list off relevant hardware and software.

MoBo: ASUS Z170-A
CPU: Intel 6600k i5
GPU: MSI 1070 GTX
RAM: 32GB DDR4
128GB SSD
1TB HDD
1.5TB HDD
650w PSU

Relevant Software:
Windows 10 Pro
Webroot SecureAnywhere
Paragon HFS+
Macrium Reflect(with 2 jobs scheduled for startup)
Steam / games
Battle.net / games

Basically, it started when I tried to install VirtualBox. On next startup, Black Screen w/ Cursor after login. Safe Mode, Windows Explorer just goes Not Responding. I restored from an image. A few days go by, I try virtualbox again, same thing. So I give up on VirtualBox. Next I am having an issue with my "Rear Speaker" port on MoBo. I figure maybe the RealTek Audio drivers need an update. I go and download ASUS update for them, install, and problem surfaces again. Restore. Now I create a new user account. I go to my main account and do a chipset update. computer freezes during installation, and Black Screen reoccurs.

Here's the kicker. I login to my new 2nd account, and no problems. I successfully updated the Intel Chipset Driver from my second account.

Any ideas whats wrong here? I'm considering a clean install of Windows. I just want to rule out any Hardware issues.

Answer:Black Screen w/ Cursor After Login.

One quick update, but also my with regular user that experiences the issue, also I could never open Windows Update or the Update Settings from the search results, but with my new user, no issue.

5 more replies
Relevance 98.4%

hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

Answer:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"

Hi,

Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

2 more replies
Relevance 97.99%

Hello all,

I just made a fresh install of Vista Home Premium 64bit, installed all updates and essential programs like MS Office. However, now the mouse cursor becomes smooth/deaccelerated when I move it to very right top of screen (about 1/2 inch from the right border and just a millimeter from the top border).

While this seems to be the problem only with the Logitech G9 laser mouse (no matter if the drivers are installed or not), I can also sense some small slow down with my Microsoft Optical Mouse 3000.

A few months ago I made a similar Vista re-install (with the same set-up and programs) without any problems.

Answer:Mouse cursor becomes "sticky" on right top of screen

Should not be hard to diagnose
Run in safe mode
If it contiunes post back
Safe Mode
If it does not continue
run with clean boot to diagnose the problem
http://support.microsoft.com/kb/929135
Post results.
Be sure that it is not the mouse.
Disengage the touch pad for testing.

6 more replies
Relevance 97.58%

my PSU went out and i had it replaced and since i replaced it i havent been able to boot my pc. i plug everything in and hit the power button it immediately goes to a black screen with a blinking underscore cursor in the upper left corner about 1/4 of the way from the left side. all my fans work, the hard drive is running.

Vista (64 bit)
AMD Phenom x4 9100e 1.6GHz
ATI Radeon x1950 Pro
4 Gb RAM
Power supply was from another pc i had that i didnt use anymore, same wattage just had the 6 pin PCIe connector i needed, the one currently in it is the stock one that came with the tower.

no clue what to do, F1, F2, ESC, DEL keys dont work to get to BIOS, the only responses i get are CTRL+ALT+DEL kind of restarts i think, my monitor goes to standby when i do it for a brief period of time but then fans kick on again and same black screen.

also when i hit the pause/break key it stops the beeping that is coming from the mobo. *note* if i hit the key during the beep then its continuous noise.

anyone have any advice?? any would be appreciated!!


*Edit - just to clarify, i get zero load up of anything, there is no loading screen prior to the black with blinking cursor, as soon as power is on it immediately goes to this screen.


*Edit - again i forgot to put that the 6 pin PCIe connector needed for the x1950 pro is non existant in the new PSU and i havent gotten an adaptor yet for it. dont know if that would be the reason i cant boot BIOS or windows. the original gr... Read more

Answer:Black screen blinking cursor immediately on boot, no load screen...

sounds like you need the PCIe power connector to run your video card. Try removing the card and enabling the onboard video until you get a new PSU or adadpter.

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I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

Answer:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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I've searched all over for solutions to this. Upgraded to Windows 8.1 Pro from 8 through the Windows Store. Everything seemed to go smoothly. Updated graphics card drivers prior to install of 8.1. Now whenever I start up, I can log in, but then it goes to a black screen with a cursor. Ctrl-Alt-Del will bring up the task manager and from there I can access programs and get on the internet. So after maybe 5 minutes or so after opening a program (usually firefox) the Metro screen randomly loads. None of the store apps worked, though I was able to find a fix for that. Some of them still don't work right though. Am I better off just reinstalling 8 and waiting for them to fix it? Or is there a better way to upgrade from 8 other than through the store?

Answer:Black screen and cursor after login. Windows 8.1

I have the same Video card as yours. You might want to re-install the Video driver from NVIDIA website but use the Custom Install instead. On the next screen. put a check mark on "Perform Clean Install".

In addition, make sure you have the latest BIOS installed from your MB manufacturer.

Good luck !!!

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My new Yoga 2 13 (I7  Hybrid Disk, Windows 8.1) frequently reverts to a black screen with working curser after user password has been entered at startup.The machine is working in the background and CTRL/Alt/Delete will bring up the menu allowing access to Task Manager etc.Shutting down and restarting eventually fixes the issue until the next time. Bios and patches are up to date.There are many reports of this type of problem for Windows 8 for all types of machines, but no one appears to have a definitive fix.I noticed that the machine starts correctly (at least it has not failed yet) if I unplug the Logitech wireless mouse dongle.Has anyone else had this scenario or similar?










Solved!
Go to Solution.

Answer:Yoga 2 13 Black Screen with Cursor after Login Wir...

I have the exact problem.I reset the computer 3 times this week and I have again the problem.My quest is the hard drive problem AVCarter wrote:My new Yoga 2 13 (I7  Hybrid Disk, Windows 8.1) frequently reverts to a black screen with working curser after user password has been entered at startup.The machine is working in the background and CTRL/Alt/Delete will bring up the menu allowing access to Task Manager etc.Shutting down and restarting eventually fixes the issue until the next time. Bios and patches are up to date.There are many reports of this type of problem for Windows 8 for all types of machines, but no one appears to have a definitive fix.I noticed that the machine starts correctly (at least it has not failed yet) if I unplug the Logitech wireless mouse dongle.Has anyone else had this scenario or similar? 

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okay, so i finally removed this malware called double d but now i have a bigger problemmy login is fine, but another person (who owns cpu and uses it most often) gets a black screen with a white cursor upon logging in.This exchange of problems is horrible and I wish I never went about repairing it. I think this could have been due to combofixi also was unable to access the internet and backgrounds were changed following the usage of combofix (i was able to manually restore internet connection by simply adding in the default gateway which was blank)any help or insight would be greatly appreciated. Once again, login trouble is only for one user as I am using internet and typing this very message on my login for vista. i'll post the combofix log.ComboFix 09-08-10.06 - Josh 08/18/2009 17:04.1.2 - NTFSx86Running from: c:\users\Josh\Desktop\ComboFix.exeSP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} * Created a new restore point * Resident AV is active.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\$recycle.bin\S-1-5-21-1400113804-1914402855-3429530994-500c:\$recycle.bin\S-1-5-21-2152478756-3922319563-605102323-500c:\$recycle.bin\S-1-5-21-3700753368-1022907414-2960024738-500c:\users\Robert McSparren\AppData\... Read more

Answer:Only 1 user with black screen with cursor upon login

Hello siennaimee,Please note the message text in blue at the top of the Am I infected? What do I do? forum.ComboFix logs should not to be posted outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed. If you have any questions, please PM me or another Moderator.The BC Staff

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When i try to turn on my computer it boots up regularly, but after the "starting windows" logo is done the screen goes black with just a visible active cursor in the middle. The computer will not start in safe mode either, encountering the same problem.

This is leaving me with little options to explore the problem, but so far I've tried to repair the windows installation with no success, but i have created a temporary windows 7 OS on another partition.

Anyone know what to do in these situations?

Answer:Black screen before login, with cursor active

Please follow - Troubleshooting Windows 7 Failure to Boot

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Hola... Well, A Vista issue..

A perfectly working Vista machine, on startup after login we go to a black screen with a cursor in normal or safe mode, thought it might be busy, but ran all night and never completely booted up, if ctl-alt-del, you can log off normal, and shut down or restart.

Unfortunately I was a MS dummie and never made a sys restore point, but beyond that this should not happen, and I am probally not the only one.

Any others with this issue and any resolve other than re-installing windows.

Thank you in advance.
 

Answer:Win Vista black screen after login, and only cursor

Call the OEM of this machine and see what they have to say.
Different OEM's are having different issues with their hardware.
 

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Hi all,
First off i am new here so i apologize if i broke any rules.
So i have a laptop running windows 10. I was just using it as a wireless tethering spot, when i noticed that my wifi had cut out from my phone. So i went to take a look at my laptop to see that my screen had gone completely black with just a cursor.
So here are the troubleshooting steps ive tried from google searching:
booted in safe mode
changed display with windows + p
rolled back display driver
system restore
To describe the problem a little better, I get passed my login screen with no problems but when my windows desktop should appear, its just black. Weird thing is I can run any application from the run feature using task manager. So that being said ctrl alt delete works too. So from the run box I can pretty much do anything, I even managed to run applications like google chrome, but still no desktop will show. To me this doesnt seem like a driver issue but a windows issue. I have yet to try reinstalling windows but to be honest im not entirely sure how to do that. if there is any questions i can answer to help, feel free to ask.
Thanks guys

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It started a morning a few days ago. When I login on any user, nothing shows up, not even a cursor. It's just black.
So I got into safe mode and disabled my graphics card (intel 965 integrated) and everything worked. So now I have my graphics card disabled, but I can't have the Aero effects or the screen resolution.

The driver installed is the latest one, and I have tried the Prevx fix and everything.
Also ctrl alt delete in the blank screen works (the blue menu shows up full screen)
but when I click Task Manager, it goes back to the black screen.

What should I do?
 

Answer:Blank Black Screen No Cursor After Login

16 more replies
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Today I tried turning on pc and run into a wall. After windows ends loading instead of user logging screen I get black screen with just mouse cursor.

Alt+ctrl+del doesn't work, trying to boot up safe mode ends the same, can't recover since windows can't see any recovery points.

I didn't install any new software before it happened except for windows installing some new updates.

Recently I had issues with windows updates causing shut downs and blue screens but nothing so serious I couldn't deal with it.

I've red couple of threads about similar problem and so far I found one that could fix the issue ( Windows 7 boots to black screen with cursor before login screen after - Microsoft Community)
the only priblem is when I try to set full power to all users i get this message: "No mapping between account names and Security ID's was done." and at this point I'm just stuck or I'm just mistaken thinking it might help.

If there is a way to fix it ( No mapping between account names and Security ID's was done.) with cmd (since it's basically the only tool I have access to), or if there is totally different way to deal with it, I would be very gratefull for any help.

Answer:Black screen on login with mouse cursor

  
Quote: Originally Posted by Daimio


Today I tried turning on pc and run into a wall. After windows ends loading instead of user logging screen I get black screen with just mouse cursor.

Alt+ctrl+del doesn't work, trying to boot up safe mode ends the same, can't recover since windows can't see any recovery points.

I didn't install any new software before it happened except for windows installing some new updates.

Recently I had issues with windows updates causing shut downs and blue screens but nothing so serious I couldn't deal with it.

I've red couple of threads about similar problem and so far I found one that could fix the issue ( Windows 7 boots to black screen with cursor before login screen after - Microsoft Community)
the only priblem is when I try to set full power to all users i get this message: "No mapping between account names and Security ID's was done." and at this point I'm just stuck or I'm just mistaken thinking it might help.

If there is a way to fix it ( No mapping between account names and Security ID's was done.) with cmd (since it's basically the only tool I have access to), or if there is totally different way to deal with it, I would be very gratefull for any help.


Hi there!

If you have a System Recovery Disk then try to do a System Restore from Windows Recovery Screen System Restore (Method 2) If that fails then try this Startup Repair - Run 3 Separate Times Also this one User Profile Service... Read more

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Ok I noticed this just the other day that after I type my password in to login it goes to a black screen with a cursor on it for more than 30 seconds before loading the desktop I believe this is due to drivers not properly loading but I do not know how to fix it! Hopefully someone can help me with this problem. Here is my ntbtlog showing the drivers loading when I login.

I am running Windows 7 Home Premium

ntbtlog:

Loaded driver \SystemRoot\system32\ntoskrnl.exe
Loaded driver \SystemRoot\system32\hal.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\System32\Drivers\sptd.sys
Loaded driver \SystemRoot\System32\Drivers\WMILIB.SYS
Loaded driver \SystemRoot\System32\Drivers\SCSIPORT.SYS
Loaded driver \SystemRoot\system32\DRIVERS\ACPI.sys
Loaded driver \SystemRoot\system32\DRIVERS\msisadrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\vdrvroot.sys
Loaded driver \SystemRoot\system32\DRIVERS\pci.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS... Read more

Answer:Black Screen with Cursor = Slow Login

The first thing to do when registering with our forum (especially if you have an issue you want assistance with) is to fill out your system specs. This allows our knowledgeable members to assist you better with your issue. It is very simple to do: please follow these steps below

First click on UserCP


Next click on Edit System Spec


Now you will see various fields for different types of hardware. Don't worry if you have no idea what kind of hardware it is asking for or the brand you have as I will explain how to get Windows to list it for you. For now keep that window open

Now click on start and type msinfo32.exe in the search field and press enter

Now you should have a window resembling mine below


With this information in hand lets start to fill out the specs

System Manufacture/Model Number
As you see in my screen shot I have no listing due to my laptop being a custom build (I made it myself). For most people out there usually this will list a name brand like Dell and a model like 1525.



OS
OS or Operating System for short is the main program that drive's your computer...notable example here being the Windows Operating System developed by Microsoft Corporation. Notice that I am running Windows 7 Ultimate x64



CPU
CPU or Central Processing Unit (Processor) is the brain of the computer. Notice that I have an Intel Core 2 Duo T9300 2.5GHz



Motherboard
The motherboard is where all the hardware parts of the computer are connected to. Mine is... Read more

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Please Help! I have a Black screen with cursor after login. Have attempted system repair/restore, safe mode and rebooting to last good Windows startup etc. Also I can't use CTRL ALT DLT. Only way to successfully get task manager is through CTRL SHIFT ESC. Please not I have the same issue even in safe mode.

When I get there I notice explorer.exe is not visible. When I try to run it it doesn't work. I get an error message saying "the application has failed to start because it's side-by-side configuration is incorrect. please see the application event log or use the command -line sxstrace.exe tool for more detail.

Not very educated with these things so would appreciate step by step guidance. Thank you.

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I'm not too sure what to do. I can get into task manager but using explorer.exe doesn't do anything. Anyone know how to fix this?

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Hi all,

The wednesday before last (under 2 weeks ago) I bought a brand new HP Pavillion DV9574 laptop - the specs are:

Intel Core 2 Duo T7300 2.0Ghz Proccessor
2GB 667Mhz RAM
Geforce 8600M GS 256MB (Upto 1GB with Turbocache)
400GB (2x200GB) 4200RPM Harddrives
Windows Vista Home Premium 32-Bit

Now here's the problem - when I startup my system I get to the login screen fine, I select my logon, enter my password and hit login. It says it's logging in, then the screen goes black and I have a cursor - that's it. I can Ctrl+Alt+Delete, and if I logout using Task Manager, the second time I try to login it loads up fine.

What's going on here? It didn't do this before - when it did start doing it (last 5 days?) it was on and off (ie it didnt happen all the time) but today it's done it everytime!

I'm not sure when it started doing this exactly.

Please can somebody help me fix this!

Also, since i've bought the laptop it's slowed down, for example when logging in and trying to load a program it's got quite a bit slower. As i've mentioned, ive had it under 2 weeks and i've also run Virus and Spyware scans with AVG, Spybot etc, as well as defragmenting the hard drive - is there a problem or is it because I have a very slow hard drive? (Was fine when I first got it.)

Thankyou to anyone who can help me.

Regards,

Robin
 

Answer:Black Screen with Cursor on first Login Attempt - HELP!

Okay i've pretty much sorted out the slowing down problem ( was to do with Turbocache on graphics card.)

But the logon problem is still there.
 

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Just upgraded my bro-in-law's HP Pavilion desktop from 8.1 to 10. It's got an AMD processor, but I don't know which one exactly...probably one of the lower level ones. It was a refurb from Fry's, purchased a couple of months ago. It was running 8.1 just fine.

The upgrade process to win 10 went smoothly, got the pretty picture and the standard login screen, entered login info and got a series of messages welcoming me to win 10 and that the system was being configured. Then a message that said the install was "taking a bit longer than usual" and to wait a while longer. Stayed on this for about 10 minutes, and then screen went black with a cursor. And it's been that way for the past two hours. Just leaving it for now hoping it will magically come up with the win 10 desktop, but so far no love.

Any ideas?

Answer:Black screen with cursor after install and first login

OK, turns out this was a non-issue for me. I left the computer on overnight, and in the morning it still had the black screen with cursor. I reasoned that since I'd already signed in before the screen went black, windows was probably running but for some reason I couldn't see it. Did a control-alt-delete and the task manager appeared on the screen! Used the power button in the lower right to shut down completely. Then started it up again, got the sign-in screen, signed in and viola, got the win 10 desktop. Have no idea why this happened, but a simple restart fixed it.

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hi i have a toshiba satellite laptop
and when i turn on the computer it starts
normal but when its about to get to the login
screen it turns black and only the cursor is present
and i tried to turn it off numerous times but no luck
and when its in safe mode it just says safe mode on the corners and in
the top center it says microsoft (r) windows (r) (build 6001: service pack 1)
please somebody help me! and its windows vista

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Well my dad just brought me a computer from his business to repair, the problem is as i mentioned in the thread title; is a black screen after login with the mouse cursor. I've researched this problem and found that i had to start the task manager (ctrl + alt + delete) and either close down explorer.exe or start a new task which was explorer in the task manager.. My window backround appeared after i started the explorer and so did all my icon.. Everything looked fine so i restarted the desktop.. Same problem occured again, black screen with a mouse cursor... so i started explorer again in the task manager.. the problem is that the computer won't let me do anything.. because there no task running... I tried to go to the control panel and do a system restore but it gave me an error when i clicked on the control panel saying "no such interface was found" i tried downloading a anti malware program but the download failed because it was blocked.. I can't even go to the regedit.. nothing seems to be functioning..

And to make things worse my dad doesn't have the window 7 CD to restore it through the CD. what can i do?

Answer:Black screen with mouse cursor after login.

  
Quote: Originally Posted by cesar3594


Well my dad just brought me a computer from his business to repair, the problem is as i mentioned in the thread title; is a black screen after login with the mouse cursor. I've researched this problem and found that i had to start the task manager (ctrl + alt + delete) and either close down explorer.exe or start a new task which was explorer in the task manager.. My window backround appeared after i started the explorer and so did all my icon.. Everything looked fine so i restarted the desktop.. Same problem occured again, black screen with a mouse cursor... so i started explorer again in the task manager.. the problem is that the computer won't let me do anything.. because there no task running... I tried to go to the control panel and do a system restore but it gave me an error when i clicked on the control panel saying "no such interface was found" i tried downloading a anti malware program but the download failed because it was blocked.. I can't even go to the regedit.. nothing seems to be functioning..

And to make things worse my dad doesn't have the window 7 CD to restore it through the CD. what can i do?


UPDATE: I tried running it under window safe mode with networking it didn't work. My desktop couldn't even show up, I tried checking the disk (chkdsk /f) but it said i didn't have enough admin power or somethng like that. I manage to find a window 7 CD.. Going to see if i ca... Read more

1 more replies
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We have a WAN with several hundred DELL Optiplex towers running Windows 7 PRo. These PC's that are all on a single AD domain. For the past several weeks we have had several users per day who are unable to login due to a dark screen with a moveable cursor
before you can run CNTL, ALT DEL. The past few days this has increased to as many as 10 per day. Some we are able to restore and get working by running system repair, going to command prompt and copying the backup registry. On other PC's we cant boot to any
option and we can only re-image the machine. We are running the latest Kaspersky anti-virus and it has found nothing. We run also manage the systems using Kaseya. We have been saving and examining the corrupted config files but have been unable to find anything
conclusive. Can anyone suggest something I can install on my systems to help me examine this issue better? There is nothing in the event logs at that time I can see.    

Jeffrey Phelps

Answer:Black screen with a cursor before login to network

Hi,
A good system would not have this kind of issue, for your scenario, this issue occurred to most of computers, this comes to a conclusion: this should be caused by a common application in your environment, sometimes this would be by anti-virus software, you
may do some tests in your environment to narrow down the culprit.
If you have any feedback on our support, please click
hereAlex Zhao
TechNet Community Support

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