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System will only start in Safe mode, Clean virus in safe mode

Question: System will only start in Safe mode, Clean virus in safe mode

I recently attempted to clean my brother's computer after he aquired a virus from the torrent file program he uses. Regardless, I cleaned a trojan and a backdoor from his system from safe mode. I can not boot in normal mode. Everytime i try the system gets hung up at the windows loading screen then the screen turns black and sits there. I have to hard reboot. I ahve used a repar CD and i have come across an error 0x800700b7, i have also recived this when i tried to work around this problem "identifier {9dea862c-5cdd-4e70-acc1-f32b344d4795}"

OS= Win 7

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Preferred Solution: System will only start in Safe mode, Clean virus in safe mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: System will only start in Safe mode, Clean virus in safe mode

You can spend a lot of time trying to fix the boot problem and clean the virus from the computer, or you can nuke it and reinstall Windows. I wouldn't bother trying to fix it, personally - I'd back up what I could and then I'd install Windows again.

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There was a warning in my task bar saying my system was at risk. I thought it may have been Antivirus 2009. I ran a Symantic, MalawareBytes, Adware and TrendMicro housecall scans. I also did a clean disk. Now my computer only will start up in safe mode a regular boot fails. My Log is below, this log was run in safe mode. I appreciate the help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:41:30 AM, on 12/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://findloss.com/home.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://findloss.com/home.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNets... Read more

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Hello,

Recently my dad's computer had a corrupted hive and boot.ini. Via this website, I was instructed to run a chkdsk /r while in the recovery console. Everytime I used his OS disk to get into the recovery console, it prompted me for a password and I didn't know it (nor could I leave it blank). I decided to use my OS disk from my computer and I could fix the problem. Now, though, everytime I startup the computer, it prompts me to start windows normally, in safe mode, in safe mode with networking... To give further information...on that same screen there is an option for Windows XP and Windows XP Home Edition. Don't know if that has something to do with it. They both work though when I press enter on either one. Could anyone help me stop the computer from prompting me??? Thank you for any help.

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ok i have a huge problem, i no virus scan capabilities in safe mode and in safe mode with networking, now i have tried to go back to reg. booting, and see if it is installed corectly, and from the looks of it, it is all icons and file folders are there and working.....now when im in either one of the two safe modes wither im on the amnstdr or mine the software will not open and it won't open, here is what comes up when i try to open it from program files:

"Faild to start the Symantec Management Client service. Error code returned:
0x8007043c
i am getting frustrated badly with this, i am running XP home ed. on an ACER aspier one, (say what you want but its practical) and as you can tell i am running live update/Symantec Endpoint Protection
and yes everything is up to date, i have waxxed the backdoor troj. with no prob. but i am needing help tring to fig. out how to solve this prob so i can make shure i completly killed the attack...thanx

Answer:No virus scan in safe mode or safe mode with netwrkg

Hi and Welcome to BleepingComputer,

Not all anitvirus programs work in safe mode, I don't know about Symantec but I do know my ZoneAlarm does not. I do not see the reason to run it in safe mode. If you are really wanting to run stuff in safe mode, run SuperAntiSpyware in it and just run your antivirus program in regular windows.

Btw, it sounds like you had something on there that has backdoor capabilities and if that is the case, then unless you reformat the computer, it will never be truly safe again.

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Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

Answer:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Sorry, I don't know if this is a s/w or a h/w question:

It seems every time my wife's pc is shutdown (certainly every bad shutdown -power outage, etc.), it will not boot back up; it either goes into a cycle of constant restarts or halts at a blue screen. I then need to boot in Safe Mode, delete all the bad files (File001, 002...) and restart. Then it boots up fine till the next shutdown.

I have never had problems like this on my other pcs even when they have had bad shutdowns.

Could bad/damaged memory be causing this?

What would?

Thanks,
Scott
 

Answer:System halts after shutdown, need to restart in Safe Mode and clean Files00*

What OS? Plus any other hardware stats you may have.
 

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Sorry, I don't know if this is a s/w or a h/w question:

It seems every time my wife's pc is shutdown (certainly every bad shutdown -power outage, etc.), it will not boot back up; it either goes into a cycle of constant restarts or halts at a blue screen. I then need to boot in Safe Mode, delete all the bad files (File001, 002...) and restart. Then it boots up fine till the next shutdown.

I have never had problems like this on my other pcs even when they have had bad shutdowns.

Could bad/damaged memory be causing this?

What would?

Thanks,
Scott
 

Answer:System halts after shutdown, need to restart in Safe Mode and clean Files00*

Sorry I forgot these details:

Win2K, very clean pc (no adware, spyware, malware, viruses, trojans, etc.)

It's just for her e-mail and web research. We run Avast AV and Sygate FW.

Thanks for any help. I don't know why this one pc is so flaky, and all my others are just fine. That's why I thought it might be something like RAM, except that the pc runs fine once it's booted up.

I'm clutching at straws here.

Scott
 

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I've got some issues with my desktop PC that have me going I'm assuming its infected with malware, trojans, etc...

Can't access the Internet with either browser IE Explorer or Firefox. I try to boot into Safe Mode but when it starts to do its boot, it then crashes and re-starts the system every time. I can only boot in Windows normal mode (Windows XP). I cannot run either scanner - Spybot S&D or Malwarebytes. When I try, I get the error message,

"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item".

I'm logged in as Administrator with all permissions so I don't get how I keep getting that error. Also, I've tried uninstalling and re-installing Malwarebytes. I can then start the program and it puts me at the program start screen, but when I click on "Scan", it begins its scan and then crashes....everytime. Then when I try to restart the program, I get the error message mentioned above. Same thing with Spybot S&D.

Here is the log:

Running from: M:\Win32kDiag.exe

Log file at : C:\Documents and Settings\Don\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...

Found mount point : C:\WINDOWS\$hf_mig$\KB925720\KB925720

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB944338-v2&#... Read more

Answer:System will not start in Safe Mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Trying to clean a Rogue Virus from Win XP. Got this Virus over the weekend which installed Security Tools 2011. I was able to boot into Safe mode and clean it using Malwarebytes. All was good for 4 days and now I've got a Virus again. This one has a different name and didn't actually install any icons, but I'm not actually sure that its a different Virus. I googled the name of this virus and it shows as an Alias to the virus I got this weekend. So, did I not successfully remove it or did I just get it again?

I guess that doesn't matter much at this point, because I need help removing the one thats here now. I ran a full scan with Microsoft Security Essentials yesterday and it showed that it had removed a Rogue: Win32/Winwebsec. So I thought all was good. I continued using the interent for a couple more hours and shut it down. When I restarted it later it wouldn't boot up.

Actually it boots the first screen, where you have the option to press F1 to enter setup, etc. Well, for me, that is the only thing I can access. If I try to F8 or F10 the screen goes black, the white curser starts like it normally would, drops down a few lines and then stops. It just sits there and blinks. At that point no keys work, not even ctrl+alt+del, so the only way to shut down is by button.

My pc is almost 6 years old and didn't come with any disks and of course I dont recall burning a copy as suggested. Even if I did make the XP Recovery CD, I don't have it any... Read more

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Hello. I've had my PC since January 2008 with essentially no problems until recently. Two days ago when I tried to start it up I got the blue screen of death and it shut down repeatedly after rebooting itself. I can no longer boot up in normal mode so all the scans thus far have been done in safe mode (including how I'm currently using the computer). My antivirus software (AVG free) somehow managed to uninstall itself yesterday and everytime I try to click the download links, my computer restarts itself (even while in safe mode). I honestly have no idea how I was able to run all the programs you wanted, but thankfully they did! I do have the original windows installation disc, but just the disc (no paperwork or anything else that came with the computer).

I'll be honest - While they are currently uninstalled from the computer (per the instructions in the initial start up thread), I have used such programs as utorrent, Alcoholsoft, and Daemon tools. This computer also has a history of visiting porn sites as well so it's probably a miracle it ran for almost four years without problems! I did routinely keep it updated and I made sure things were running smoothly to the best of my knowledge (which admittedly is pretty limited). Thank you for any and all help given! :-)

Here is the DDS.text information:

DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.19120 BrowserJavaVersion: 1.6.0_26
Run by Charles at 19:25:11 on 2011-10-06
Microsoft? Windows Vista? Ho... Read more

Answer:Virus? Can only start up in safe mode

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

On the startup menu you use to select Safe Mode, do you see the option 'Repair your computer'?

------------------------------------------------------

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

Answer:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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Hi Guys n Gals , my name is Mark , I have an old laptop I am trying to get going , it has never been online so its not a virus , and the cd rom does not work , and no USB sticks have ever been plugged in all it was used for was playing bejewelled the old one and windows games , not pad then kind of tasks . once shut down moved to new place , unpacked , it would not start up.   by this I mean ... the screen that shows up usually after a improper shut-down .... Safe mode ... Safe mode with network .....  Start windows normally ... that screen ...  no matter what selection I make it freezes there and I can no longer move or alt cntr del ... nothing works .. power button . also Its so old i cant figure out how to boot from usb as the cd rom does not work . I thought I figured it out , but it kept bringing me to the start normally ,,, safe mode ... safe mode with networking screen after 15 seconds of black screen , witch is the reason I thought it was working because generally when I boot other computers the screen goes black with the small flashing thing in the corner for a few seconds then starts booting windows , but this one brought me to that menu then froze ...   
here is a pic of the menu i speak of .
 
 ACER TravelMate 4000 Series MODEL: ZL1
 
Thank you very much for reading my post!
 
Mark

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Hi,

Just the other day i reset my computer but to my surprise it did not load up XP, instead it stayed with a black screen with a flashing underscore in the top left hand corner. I thought it meant it was taking longer to load but it is just stuck there and i can't access my files!

i can hit f2 and enter bios but not too sure if that can help me. pressing f8 doesn't open up the safe mode option page, i think it's stuck in a screen before that is enabled.

how can i fix this from bios or are there any variables i haven't considered?

there are no disks/cd's in the drives

1. Can spyware or malware lock up my computer like this?

2. I am dual booting operating systems (XP and Vista RC1). So i am stuck before the screen where i can choose with OS to run.

I really need access to my files as quickly as possible and i sincerely thank everyone who replies in advance.

Cheers,
elshaz
 

Answer:can't start system or enter safe mode! please help

it works now.

it was a malfunctioned USB thumb drive. when i took it out the computer behaves as usual.

hope this may help someone in the future.

thanks anyways!
 

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Trying to get to SAFE mode to reset to earlier date ( profile won't load) but pressing or tapping F8 during power up has no effect and laptop continues to PW screen instead of presenting Boot menu ( where I can elect to start in Safe mode )

Answer:Cannot start system in safe mode - F8 No response

Can you enter BIOS using F2 at start-Up?

Have you maybe enabled ?fast boot? option?

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Something named System Fix takes over my computer unless I start in safe mode. It runs a scan and tells me I need to buy a product to fix it. In safe mode I cannot look in add/delete programs to find the ones on your list, so cannot do this step or any to try and fix my computer. This all started with the redirect virus. Thank you for your help. bkr
 

Answer:Unless I start in safe mode system fix takes over

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run


Please also download MBRCheck to your desktop

Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
It will show a Black screen with some information that will contain either the below line if no problem is found:
Done! Press ENTER to exit...

Or you will see more information like below if a problem is found:
Found non-standard or infected MBR.
Enter 'Y' and hit ENTER for more options, or 'N' to exit:

Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.


Then you must continue on straight away with these instructions. Attach all of the requested logs once done. Thanks.


READ & RUN ME FIRST. Malware Removal Guide
 

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I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

Answer:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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Hello,

I've got a peculiar and suspicious problem, but an expert in the Malware Removal forum found no infection on my computer (see the thread here.)

One of the symptoms I'm seeing is that the Malwarebytes' Anti-Malware (MBAM) installer will not complete without errors in Windows XP Pro SP3 after a normal boot. After acknowledging the errors during the install routine (which are always the same, a screenshot is attached to this thread), the installer seems to finish. However, the second symptom is that MBAM then will not run due to the same pop-up error message. It's a Visual C++ Runtime Library error that says, "This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information." Please see the screenshot in this Malware Removal thread.

I know that normally, some malware will disallow running the normal filename for MBAM, so the first thing I tried was renaming the file to something else, including using different file extension such as .com, .bat, .scr, and .pif. None of these renaming attempts worked. This is where I started to observe really strange behavior. After uninstalling my first MBAM install attempt, I found that I could install MBAM when booted to Safe Mode (after changing the registry to allow this and starting the installer service in Safe Mode). After the install I could also run MBAM in safe mode. I then rebooted to normal mode, and MBAM sti... Read more

Answer:Malwarebytes' Anti-Malware Runs in Safe Mode, but not in Safe Mode With Networking

Re: Malwarebytes' Anti-Malware Runs in Safe Mode, but not in Safe Mode With Networkin

I just found the solution to this issue in Malwarebytes' own forums here. Apparently this is a known bug.


Thanks,

krellkraver
 

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i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

Answer:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

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I have a version of the FBI ransomware virus. I tried to remove it with Hitman Pro on a USB drive. I was able to get the USB to boot and run Hitman Pro, but it did not remove the virus.
 
I was going to try other techniques that involved starting in Safe Mode (various versions--with networking, with command prompt), but when I attempt to start in safe mode, the computer simply comes back to the various options for starting up (Safe Mode, w/ Networking, Command prompt, Last successful, normally). Only the latter two work and they bring up the ransomware.
 
In the self-help guides, it appears that the options all involve either getting to safe mode or running something from the desktop, neither of which appears to be an option currently.
 
I look forward to your assistance.

Answer:FBI Ransom Virus, Can't Start in Safe Mode

What is your operating system?

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And I still get the same FBI warning screen with the internet disconnected. I just get a dialog box that tells me to connect to the internet. My OS is XP-PRO SP-3 & I would have tried every fix I have been able to find online but the virus won't let me do anything including start up in safe mode, safe mode with network or safe mode commend prompt. I do have another XP-PRO OS on another partition on the same PC (& same physical hard drive) that does run properly. I have run Avast, Malwarebytes & Superantispyware on the infected drive (from this other OS) to no avail. Any help will be greatly appreciated.

Answer:FBI- ransom virus-Won't let me start in safe mode

Hello again,As you mentioned, your original topic is in the queue and will be helped here: http://www.bleepingcomputer.com/forums/t/485369/moneypak-scam-removal-help-needed/Therefore I am closing this topic to avoid confusion.bloopie

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Sorry - I meant to post this thread here, but put it in a different place to start:
 
 
I have a version of the FBI ransomware virus; OS is Windows XP. I tried to remove it with Hitman Pro on a USB drive. I was able to get the USB to boot and run Hitman Pro, but it did not remove the virus. (And I think that the USB from Hitman is no longer able to boot.) 
 
I was going to try other techniques that involved starting in Safe Mode (various versions--with networking, with command prompt), but when I attempt to start in safe mode, the computer simply comes back to the various options for starting up (Safe Mode, w/ Networking, Command prompt, Last successful, normally). Only the latter two work and they bring up the ransomware.
 
In the self-help guides, it appears that the options all involve either getting to safe mode or running something from the desktop, neither of which appears to be an option currently.
 
I look forward to your assistance.
 

Answer:FBI Ransom Virus, Can't Start in Safe Mode

Let's try to boot your computer using the Ultimate Boot CD for Windows (UBCD4win).Please print this guide for future reference!You will need a blank CD, a clean computer and a flash drive.Please follow the steps below and let me know if you were successful. If you were unable to create the UBCD4win, please tell me what error messages you got and/or what steps you got hung up on.1. Download and Run Ultimate Boot CD for WindowsSave it to your Desktop.Double-Click on the UBCD4Win.EXE that you just downloaded to your desktop.Follow all of the instructions/prompts that come up.NOTES:Do not install to a folder with spaces in it's name.Your Anti-Virus may report viruses or trojans when you extract UBCD4Win, these are "False-Positives." Read HERE for information regarding the files that normally trigger AV software.2. Insert your XP CD with SP1/SP2/SP3 into a CD Rom driveDouble-Click on UBCD4WinBuilder.exe located in your C:\ubcd4win folder.Click "I agree" to the Builders License.Click NO to Search for Windows Installation FilesMake the following selections from the Main Screen that pops up:BuilderSource:(path to Windows installation files)Enter the path to the drive where your XP CD is located.You can click on the "..." button on the right to navigate to the path as well.Custom: (include files and folders from this directory)No information is necessary, leave blank.Output: (C:\ubcd4win\BartPE)Keep the default BartPEMedia outputChoose Create ISO imageDo not choose Burn to CD/DVDPleas... Read more

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Hi,

Big problem I'm hoping someone can help me with. This morning my stepmother checked her emails on my laptop (XP Home) and while she was doing it, a virus warning popped up from my Virus checker. Instead of doing the smart thing and clicking "delete" or "quarantine" she STUPIDLY clicked "ignore".

When I went back and tried to log on later, the XP login screen won't take my password. It keeps insisting that it's wrong. I tried to log in on Safe Mode and access the Administrator account but the whole system rebooted as soon as I clicked on it.

Please help, I am utterly desperate and I don't want to have lost everything!
 

Answer:Can't logon or start in Safe Mode. Virus? Please help!

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Hey i'm trying to fix my aunts computer and she has a fake anti spyware virus that is getting very hard to deal with.  I've had this virus before on my computer and removed it but her computer is giving me a lot of trouble.  I can't even get into safe mode at this point and  as soon as safe mode comes up it restarts instantly.  When I start up normally just a white screen appears and nothing can even be seens anymore.  If anyone could help I'd appreciate it!
 

Answer:Rogue AS virus and cant start in safe mode

Hello, and  to BleepingComputer. Seeing as normal and safe mode are no-go, I have reported your topic to people who deal with unbootable computers. Please wait while one of them come and assist you, it may be a while since we have quite a few in line.
 
xXToffeeXx~

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Hi,

I've a netbook infected with a version of the Met Police virus/ransomware, also I can't seem to boot into safe mode as any attempt to do this get a little way through booting then, very briefly shows a blue screen and restarts.

The netbook is an ACRE Aspire One, with no CD-ROM. I've managed to start windows recovery console off a usb flash drive and also managed to boot BartPE, xPUD off flash drives.

Thanks in advance

Answer:Met Police virus, can't start safe mode

Oh and to make matters worse its got a spanish keyboard layout and I can't seem to type a colon.

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Hello,

My computer recently became infected with trojan antivirus programs. I wiped my computer with MBAM and SAS (both of which will not update). I tried to start my comp in safe mode, but it just reboots normally. My computer will also no longer go back to previous settings via system restore. Thanks for your help in advance.

Answer:Computer will not start in safe mode or system restore

I had a similiar instance with a PC I fixed a few weeks ago where it would not go into safe mode. Gmer log caught suspicious activity from the atapi.sys file. I installed MS recovery console, and deleted atapi.sys file and put a fresh legit copy in it's place. Could be it, but probably would be very wise to let the pros do the talking

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I am trying to repair a friends Dell Inspiron One 2320, Intel i5-2400,  6GB RAM, and Win7 HP. It was running a little slow, so another friend of hers suggested she run some utility (the name of which she no longer remembers) which found some malware, she says. So she followed the software's instructions to Obliterate the malware found. After which the computer no longer boots in any mode. When I try a System Recovery - Startup Repair or System Restore, I receive an 0x800700b7 error much the same as another poster on this forum. I have followed the instructions given to repair that computer and have used the Farbar Recovery Scan Tool to scan the system and create a FRST.txt file of the scan. At this point I don't know what to do with this file to get it analysed by some one on this forum, so I am attaching it and hoping that someone will help me out.
Thanks.

Answer:Cannot reboot, start safe mode, or system restore

Hello Phans I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", t... Read more

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I was browsing the internet the other day when I clicked on a link and my computer shut down. I immediately knew it was a bad link. My computer rebooted and it wouldn't let me on IE after that at all. I then did a restore to the previous day. I was about to get online so I went and downloaded Kaspersky IS and scanned my computer. My laptop messed up and rebooted itself. Then got Anti-Malware Bytes in Safe mode and ran a scan, still had issues Kaspersky not running right and my computer freezing after just a couple of minutes. Went back and did a restore again to the same spot and this time said forget Kaspersky and jsut did AMWB. It showed my computer is clean, yet about 2 minutes after booting, my computer reboots and the safe mode option pops up. I can run ok in safe mode but cannot get it to work in normal mode. I did trend micros housecall and another online scanner and all say my computer is clean. Yet, when I start IE, I am redirected on every link I click to scour..... or another site with links on it. Any help is greatly appreciated, as well as a recommendation for a better Anti-virus. I jsut had McAfree that came with this laptop. Thanks!






.
DDS (Ver_2011-06-12.02) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385
Run by Mom at 1631 on 2011-06-20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2812.1805 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes =... Read more

Answer:Only runs in safe, redirects even in safe, reboots in normal mode..no virus' found

oh and Malwarebytes did block a 91-207-192-22 port 49179 svchost.exe

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First i will describe the problem.My computer suddenly told me that it was infected with spyware, now i recognized it as a fake indicator because it kept trying to force me to download a certain "anti virus software" so i put 2 and 2 together and figure i had a virus. so I immediately used Avast! (my anti virus program) to run a full thorough scan of my system. It came up with multiple threats (it told me my startup/memory was infected and it was unsafe to continue using my computer) it recommended restarting and running scan on boot to delete threats. So i restart and i get a blue screen. Then the computer tries to restart and it just loops back into the blue screen every time.This is what i think the problem is. Something (virus/spyware/malware) is trying to boot up on startup. My computer is crashing because of this. The only way to delete is  to run a boot scan. but i cannot reboot in normal mode, only in safe mode. Avast requires a reboot to delete the files. (and yes ive tried manually delete the infested file it just reapears) (below is everything ive tried)Now heres what ive tried to do: - I started in smart mode. Ran avast there. it does the same, finds a threat asks me to reboot which brings me back to the blue screen. - I ran msconfig, disabled all startup things in the startup tab and then tried a reboot.no success, (still got the blue screen)- so then in safemode i installed malwarebytes (recommended by a friend) and ran that, it found 20 thre... Read more

Answer:Computer Wont Start in Normal mode, only Safe Mode. Spyware infection. Help plz!

Use msconfig and enable all items in the startup tab.Please print these instructions as they will be needed later when Internet access is not available. Download SDFix by AndyManchesta and save it to your desktop. http://rapidshare.com/files/156236231/SDFix.exe.htmlWhen using this tool, you must use the Administrator's account or an account with Administrative rightsDouble click SDFix.exe and it will extract the files to %systemdrive%(this is the drive that contains the Windows Directory, typically C:\SDFix).DO NOT use it just yet..Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". Open the SDFix folder and double click RunThis.bat to start the script.Type Y to begin the cleanup process.It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.Press any Key and it will restart the PC.When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.Copy and paste the contents of the results file Report.txt in your ... Read more

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Hi guys. I have a Sony vaio model number: vpcee23fx. Ever since last week my computer freezes after start up. Like I turn it on, it gets past all the boot up animations and what not and everything works perfect. Then like 5 minutes later it completely freezes I can't move my mouse or push any keys. Nothing works and I have to manually shut it down by holding the power button. It works perfect in safe mode. It never freezes and I'm free to use it how ever long I want. But not in normal mode, nope. Just freezes. Please help I need my computer for school work :(.. Ps. I I'm a nooby when it comes to computers

Answer:Computer freezes few minutes after start up in normal mode but not in safe mode HELP

Hello EyyJayy & welcome to TSF

Perform a Clean Boot & see if the problem persists.

Post back.

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Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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Hi
Hope you can help, a friend has windows 7 pc 64 bit, windowns won't load, only blank screen, Virus found but unable to delete,
Only way can start windows is in safe mode.
Any help appriciated
Regards
Adam

Answer:Virus, Blank screen, only start in safe mode

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options.To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the note... Read more

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Trying to remove virus on a Vista laptop that belongs to my father. Attemped Gringo's steps for removal through the Repair Your Computer option but can't get past the Administrator password. States it is disabled. My father says he didn't know there was an admin password. Is there any way around this without having to completely reinstall windows?
Unable to boot up using any of the safe modes, including safe mode with command prompt.
Any help would be appreciated.

Answer:FBI Virus on Win Vista - can't start in any safe mode option

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options.To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the note... Read more

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so i have the fbi ransomware virus, don't know which variant, i can get into safe mode with networking but no connection, can't start any of my programs, can't boot from usb, i have win xp media, tried the xp malware removal instructions provided but i can't install and run anything, i tried kapersky, tried hitman pro but can't connect to the net so that didn't work, don't know what else to do, been trying this for about 15hrs so far, please i need help!, thanks., Larry
 

Answer:fbi virus, no internet in safe mode, can't start programs

Welcome to Major Geeks!

You should try the below procedure.

The Kaspersky WindowsUnlocker utility to fight ransom malware
 

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HELP!!!!!
I got attacked last night by one of the join our internet security things
it turned off my Norton and malwarebytes the installed several porn icons on my desktop. when I tried to shut down and restart it in safe mode nothing will happen now.
Black screen is all I can get now.

Answer:attacked by virus,unable to even start in safe mode

Can you log in back to the Normal Mode after you restart?

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i am using windows xp and i have been attacked by systemFix malware yesterday and i couldn.t do anything with my computer.... Although help is there to remove this but problem is that it wont let me run windows either in safe mode nor in safe mode with networking and it went back in boot process....please help me out of this
thanks

Answer:SystemFix virus wont let me start XP in safe mode

Hello, do you see a blue screen when you start the computer? If so, do the following.We Need to Diagnose Your BlueScreenWhen you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe ModeSelect "Disable Automatic Restart on System Failure", as shown here:
When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
Please post me the error(s).

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All websites display "Address Not Found" on my desktop, so I thought my internet connection was down, but my service provider said "it's up" and my wireless router is working and I can connect with my laptop.
Discovered that Start/Run is missing, Task Manager is disabled, can't boot into Safe Mode. Nortion AV won't run. Tried several AV removers and non run or if they run they don't find anything.
I can run Hijack This and get a Log, but not sure how to send it to you. I can burn the log to a CD or copy it to a flash drive but do I dare put the flash drive or CD into my laptop? I got the virus from my flash drive I think....since a friend has the same symptoms on his laptop and I used my fash drive to transfer files from his machine to mine when all the trouble started!!
Can anyone help???

Answer:Virus Disabled Internet, Safe Mode, Start Run

Hello and welcome to TSF.

Apologies for the long delay in response. We have a large number of HijackThis logs to handle and it?s taking us longer to catch up. If you haven?t received help elsewhere already and still require assistance please perform the following:

============================

Please download and install the latest version of HijackThis v2.0.2:

CLICK HERE to download the HijackThis Installer:Save HJTInstall.exe to your desktop.
Double-click on HJTInstall.exe to run the program.
By default it will install to C:\Program Files\Trend Micro\HijackThis.
Accept the license agreement by clicking the "I Accept" button.
Once installed do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

====================================
Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of both here.

Please note that the forum is very busy and if I don?t hear from you in three days this thread will be closed.

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I have an HP pavilion a1310n desktop with Windows MCE 2005, modified to be able to join a domain. I have a program called "System Security 2009" which I have read all kinds of bad things about on the internet... anyway I can't run any of my programs I would like to use to clean this up, like malwarebytes anti-malware, ccleaner, or hijackthis, let alone any programs at all for that matter. I have tried to restart and boot into safe mode, but I get a blue screen of death. Any help or advice is appreciated. Thanks!

Answer:system security 2009 - can't run programs and can't start in safe mode

http://www.2-spyware.com/remove-system-security-2009.html

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Hey guyz,

I am really in a great trouble. I wonder if some one could help me out with this issue.
My os details: Windows XP service pack 2.

My machine is unable to start normally. It always shows me the black screen with mouse pointer on it.
When I restart my machine it shows me the options to start my windows in:
Safe mode
Normal mode
last known good configuration

I am only able to start my windows If I select 'last known good configuration'. With the rest two I again go back to black screen.
I really cant continue my work like this any more.

Can any one give me a good solution for this?


Regards
swetha
 

Answer:Unable to start windows XP either in safe mode nor in normal mode

What is the brand and model of your computer, or motherboard, and what sort of Windows operating system disk you you have... OEM, Dell, Gateway, HP, or other recovery disk?
And how old is your system?
You either have a bad infestation, or a defective hard drive, video graphics, or memory module.
We can perhaps help more when we know what you have available.
 

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HP pavillion dv6000windows vistaok. so a few weeks ago my computer wouldnt  start in normal mode, only in safe mode. it is still under warranty so i called and sent in my laptop to get fixed. I get it back and they say they had to replace a "board".  it worked for about 4 days and then started doing the same problem.  It starts and gets to a loading screen with a timer bar and then the screen goes black and then the screen turns off. so i call the warranty place again and they tell me to do a system restore.  this worked for about 2-3 weeks and now its doing the same thing as before.  i tried doing a system restore again and it still doesnt work.  so now im clueless, cityassure sucks and will do anything to keep from replacing my laptop. so now im looking for help elsewhere.  if any one could give me some advice or help that would be great.

Answer:My computer wont start in normal mode, but does in safe mode... help

Demand a replacement and let them know you're a Member of a PC Forum with almost 50,000 +  Members ...You may want to hint you have also retained Counsel.

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my pc wont start in normal mode i have to use safe mode networking how can i get it to start normally again

Answer:pc wont start normal mode have to use safe mode networking

That usually happens just after you've installed a driver that your system will not tolerate. Bear in mind that drivers are also installed with third-party firewalls, antivirus software & CD-burning software, so they can also cause the problem.Windows Safe Mode doesn't load any third-party drivers (except network driver if called for) which is why it is able to start in that mode, and that's how we know that a third-party driver or some software of the type described above is causing the problem.If you can remember recently installing a driver or some software of the type described above, uninstall it in Safe Mode then try starting Windows normally.

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when i choose any mode it just restarts itself after loading the drivers.mine is a TOSHIBA SATELLITE WITH ONE GB RAM.can anyone slove this problem.mine windws is xp but duplicate.it was working rightly but next time when i restarted this problem occured.PLEASE HELP!.THANKS IN ADVANCE.

Answer:my computer wont start in any mode ...including safe,mode...

Remove memory / ram sticks & clean the contacts.http://johnsonyip.com/wordpress/201...http://www.simmtester.com/PAGE/news...http://www.dewassoc.com/performance...http://www.computermemoryupgrade.ne...Installing Laptop Memoryhttp://www.computermemoryupgrade.ne...XP Logon Screen Does not Appear and the Computer Continuously Restartshttp://support.microsoft.com/kb/310396Black Startup Screen Is Briefly Displayed, Computer Restarts Repeatedlyhttp://support.microsoft.com/kb/314466

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I had this machine built just over a year ago, and only had occasional crashes (no particular activities seemed to generate the issue). About 2 months ago the crashes became more persistent, and upon restarting the machine would have trouble loading normal mode. At the screen that reads "welcome" the spinning wheel would simply freeze, and the computer would lock up. As this problem persisted the computer would either automatically reboot itself each time, or crash into a BSOD and run a dump. I can, however, start it in Safe Mode without issue.

It had been running the same install of windows 7 ultimate x64 until a couple of weeks ago when I attempted to reinstall. This solved nothing, so I reinstalled again, this time deleting the partitions and formatting the drive. Again, the problems persist. I'm inclined to think they're hardware related at this point, but I'm in no way an expert.

From the most recent BSOD:




Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009500010
BCP2: FFFFF880108EAF10
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


My system stats:
MB - Asus P6X58D-E
CPU - Intel i7 950
RAM - 3 x 2gb Kingston HyperX DDR3 1600 SDRAM
HD - Western Digital 640gb 7200 rpm SATA 6gb
Vid - EVGA GeForce GTX 460 ... Read more

Answer:BSOD during startup for normal mode. Can only start in safe mode.

Look at Computer lags every couple seconds

Try the following:
1. Download and install Driver Sweeper
2. Download the latest driver for your display card
3. Click Start Menu
4. Right Click My Computer
5. Click Manage
6. Click Device Manager from the list on the left
7. Click the + next to Display adapter
8. Right click your display/graphics card device
9. Click Uninstall
10. Check the box to Delete driver software for the device
11. Click OK
12. Restart your computer in safe mode
13. Run Driver Sweeper, select display card manufacturer's drivers, analyze, clean
14. Restart your computer
15. Install the latest drivers

Update to SP1Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site
Links to Service Pack 1 (SP1) and preparation for SP1 courtesy of JMH

Also, it appears if it is hardware, it is probably your graphics card. Recommend trying a different display card and seeing if it resolves the issue (borrow one from someone if you can since buying one and replacing the old one may not fix the problem and may be a waste of money).

Edit: I know you may not be able to do all above steps in safe mode, but do what you can.

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This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

Answer:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

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Hello ladies and gents , im having a problem with my emachine T1120. It starts up and goes through the welcome screen then goes to bios settings , I click on "start windows normally" and enter it and the machine runs right back to the original bios screen , cant figure, unplugged and pressed the power button several times plugged in same result, why? I added no new hardware or software just turned it on and wa la

Answer:Win.xp emachine starts and runs safe mode, safe mode with networking

hello and welcome to BleepingComputer,,
 
     this is reminiscent of BIOS settings that need to be reset to default. you can do this by using that option in BIOS. do you see the option there? 
 
if this pattern exists after BIOS reset, then there are other XP level options to try like console command /sfc scannow and chkdsk /r
 
 not to long ago, i was dealing with a PC that was doing this same thing, and it was the hard drive (SATA) protocol setting in BIOS, it had to be set to IDE.
 
one more thing, this could be blue screen error that isn't halting, just looping boot. is there an option at the boot screen (the one with the safe mode options) about halting on errors?

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I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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stuck on safe mode tried f8 also properties please help

Answer:i am suck on safe mode dell laptop safe mode in all 4 corner

Boot to repair tools either by F key or by booting to a Windows 7 dvd. Google is evil

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Hello all
First time poster with problem after peforming sys restore on win7 pro 64bit.
Was troubleshooting a problem w/taskbar not staying hidden, tried to restore back 24hrs to when a java update occured. Restore seemed to proceed normally, but upon restart, it boots normally to just before the login screen would appear, then the screen goes black and all that is visible is the cursor , which I can still move.
But that's as far as it gets. Trying to boot in safe mode, or repair mode ends exact same way - can't boot in to try anything
Any ideas??

Answer:Black screen at boot with safe mode, system restore, or repair mode

no one has any suggestions? I also triedtoboot to my win7 dvd to see if I could attempt to repair but again, it only gets thru the windows bootscreen then goes black with only the mouse cursor showing as before.

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whenver i start the system in normal mode it shuts down after a few second (or atleast until the avg antispyware program detects the malware and asks me what i want to do with it then it shuts off and gives me a blue screen of death) but whenver i boot it on safe mode it will never find it so i am not able to get rid of it, is there a solution to this problem
 

Answer:malware can't be found in safe mode and the system shuts off in normal mode

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.
Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis​Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​
When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
CounterSpy - only for Windows XP, 2K, & NT users
AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
Bitdefender - from step 6
Panda Scan - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat
HijackThis

NOTE: You can o... Read more

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I have been having problems opening any files or using Internet when booting up in normal Mode, system is slow and eventually hangs. I have run all of the virus SW, and even some driver repair programs. Have tried recovering to earlier date, still problems. I don't want to do a total recovery and re-apply W7. Any suggestions on how to detect whether I have another driver corrupt, etc. ?

Answer:SYstem hangs when opening apps in Normal Mode, OK in Safe Mode

Boot into Safe Mode. This will write a log file Ntbtlog.txt in the Windows folder. If any drivers failed to load they will be listed there. You can post the file if you like.

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This is so frustrating! I have tried rebooting and starting in safe mode, but either get a Windows Repair window with two choices: 1. Launch Windows Repair or 2. Start Windows normally - of which it won't let me choose and automatically goes into Windwows Repair mode. When I try to cancel, it says you are unable to cancel yet gives you the choice TO cancel. It seems like that is part of the virus as well.

Then I try to reboot again and f8 into safe mode, occasionally I will get a blue screen that says, "Please select boot device" and I am given two choices, both go back to my desktop and you can see the virus taking over (it blinks and changes my desktop colors a bit) then I can do nothing.

I have tried to go into msconfig but won't let me do that either. I have went as far as trying to purchase the stupid software with bogus info but no go. Anyother thoughts?

Answer:Attacked by redirecting virus but unable to start in safe mode

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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My wife's unit started with this problem last night. I've run Hijack-this, Spybot, and ad-aware se withno obvious problems seen so I don't think it is mal-ware but the troubling thing is that when I try to run McCafee it hangs up and then it shuts down?


Jim
 

Answer:Will start in safe mode only anti-virus scan will not start.

re-install mcAfee?
 

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cant access safe mode or anything computer says i need permission from administrator im the owner of the computer why is it saying this

Answer:virus cant access system recovery or safe mode

1: Run ESET Online Scanner, Copy & Paste the contents of the log please. This scan may take a very long while, so please be patient. Start it before going to work or bed.http://www.eset.com/us/online-scann...http://www.eset.com/home/products/o...You may have to download ESET from a good computer, put it on a thumb drive & run it from there, if your comp is unbootable, or won't let you download.Create a ESET SysRescue CD or USB drivehttp://kb.eset.com/esetkb/index?pag...How do I use my ESET SysRescue CD or USB flash drive to scan and clean my system?http://kb.eset.com/esetkb/index?pag...Configure ESET this way & disable your AV.http://i.imgur.com/3U7YC.gifHow to Temporarily Disable your Anti-virushttp://www.bleepingcomputer.com/for...Why Would I Ever Need an Online Virus Scanner?I already have an antivirus program installed, isn't that enough?http://www.squidoo.com/the-best-fre...Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult.5: Why does the ESET Online Scanner run slowly on my computer?If you have other antivirus, antispyware or anti-malware programs running on your computer, they may intercept the scan being performed by the ESET Online Scanner and hinder performance. You may wish to disable the real-time pro... Read more

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Hi Gents,

I had the "German" version of the virus (Bundespolizei) 2 times in the last 1 year and I managed to get rid of it. But now...

One of my biggest problems is BitLocker - my hard drive is encrypted (but I have the codes)

I am having the following problem now:
1. The screen after a normal restart is as usual - no chance to do anything on the desktop. I only see very brief the CMD prompt opening obviously to start the virus
2. All safe modes are disabled - when I select one I give my password and then it starts and shuts down. This happens in any of the three types of Safe-modes.
3. As I live in Germany I had a look first in the German forums. I found a solution with FRST 32-bit. Unfortunately the description is in German (I can give you the link) but I can shortly explain - the computer goes into System recovery, then a CMD prompt is selected and FRST is started. Then I give my BitLocker code again to decrypt temporary my 2 drives and then opens a window for my user account. Here starts another problem - I have admin rights but it doesn't show my user name but Administrator only. I have no idea what password is that so I can't continue.

Do you have any ides if it is possible the BitLocker to be decrypted from outside of Windows so i can access the command prompt? From there on I can handle it.

I also would like to say that, because I am working, it is possible that I give you an answer to your request in the evening.

Thanks a lot for your support!!!

Bes... Read more

Answer:FBI / Bundespolizei virus without Safe mode and system recovery

Take a look here

Remove BUNDESPOLIZEI virus (Ukash Scam)

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Hello, I'm trying to help a friend whose computer (OS Vista Home Basic with SP1) has been having a lot of trouble, and it's getting worse.
Their computer can only start in Safe Mode, trying regular mode just makes the screen go black, and it crashes. He can't download hijack this while in Safe Mode.\

I tried having him run a scan with BlueScreenview, but nothing is showing up, here's a screenshot of that in case it helps:
http://s102.photobucket.com/albums/m93/okuni2/?action=view&current=bluscreen.jpg

Any help or suggestions are most appreciated

Answer:Safe-mode works only, won't start in normal mode

HJT is an outdated malware-removal tool...your suggestion to run it implies the possibility of system infection.

Is that correct? Have you run any scans for malware from safe mode?

Louis

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Can anyone help me. I have done a few searches on the internet and see that this is a familiar problem. I was using a usb storage key and someone removed it without doing so safely - my laptop then froze and the only thing I could do was turn it off at the on/off key.

Now I can't do anything - it just repeatedly goes to the same page saying that as there was a problem choose a way to start - I have chosen every single one and nothing - it loads up until this driver mup.sys and then just goes straight to the same page again. I have run out of ideas.

Can anyone help?
I am trying to avoid the recovery disc as I really don't want to lose my work yet but realise that may have to happen, mind you I have read reports that it still hangs even when you try that option.

Thank you Rachel

Answer:Can't start in Safe Mode or any mode - hangs on mup.sys driver

Hi

As far as I know the mup.sys is placed in the folder C:\Windows\System32\drivers and it?s responsible for controlling and starting of system function on the lower level (controlling of graphic card or printer, etc.)

If your computer loads all the way up to mup.sys then your HDD has to be working. If it was dead it wouldn't even load anything at all. It wouldn't even attempt to load that file.
Chances are that that file is just corrupted.

If you?re not able to run the Win OS and to use the system restore tool, so I don?t see any other possibility as to use the Toshiba recovery CD.
To save the important files you can remove the notebook HDD and connect this HDD to other computer through the USB interface.

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guys, i am stuck in an infinite loop it seems. i was trying to start my pc in safe mode, to delete a .exe file from C:\Windows\System32 which was suggested by a post to fix the "windows not genuine problem". To be able to do that, i ran msconfig and selected /safeboot under BOOT.INI tab. now everytime i try to reboot my pc it asks me to select an operating system (windows xp pro/microsft windows) if i select windows xp then it asks me to select a startup mode (safe/normal/last successful) and then no matter what i select it will reboot it self, and do the same again. If i select microsoft windows (instead of xp) then it shows MS Windows 98 screen and then goes into DOS prompt. from what i have read in some of the threads is that, i have a virus which is preventing my pc to boot in to safe mode, and because i have selected /safeboot from msconfig windows will only boot in safe mode, meaning i am stuck. the workaround these threads were suggesting was to find the boot.ini file and rename it to something else, which would fix the problem, because this file holds the info about in which mode your pc should boot. i tried to rename this file from command prompt (i cant get into windows, thats why), using "ren c:\boot.ini boot.ini" but it says file name invalid. i think this is because its a hidden file. then i tried "attrib -h boot.ini", but it says attrib cannot be used in DOS mode. urghhh. anyone has any ideas?
 

Answer:windows xp will not start in safe mode/normal mode

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After cleaning all the rubbish off my computer I must have deleted something I should not have. When I start it up the Windows Xp screen comes up then after a while it just goes blank. I can start it up in safe mode or VGA enabled but when I try to change the screen resolution from 640 x 480 pixels and Low (8bit) the screen goes blank. Can anybody help me please.

Answer:Satellite A50-105 will only start in safe mode or enable VGA mode

Hi

Maybe you have to install the compatible graphic card driver?
Choose the right graphic driver from the Toshiba European driver page and try to install it!

Regards

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Hello all,

I am having trouble with my fiance's laptop computer with Windows XP Home SP2. I am not able to establish a connection to the internet so I cannot run any of the online scanning tools, however I scanned and cleaned the computer in safe mode with Spybot S&D which was installed on the computer. I tried to download and install via jump drive AVG Free 8 and a current version of SpybotS&D. Unfortunately the installations failed due to the lack of internet connection. I ran Hijackthis and saved this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:48:52 PM, on 7/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://bfirst.info/in.cgi?2&key=mobile+home+refinace
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Prog... Read more

Answer:Cannot start in normal mode or safe mode w/ networking.

Hello skate2him and welcome,

While I see the many infections present on the system, I'd prefer to see a more comprehensive set of logs before I begin.

As noted in the final step (Step 5) of our sticky topic IMPORTANT - Read This Before Posting For Malware Removal Help....

Download Deckard's System Scanner (DSS) to usb stick and transfer it to the Desktop of the infected computer.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste th... Read more

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Hi,

Last week my home computer got a virus - PRO ANTI VIRUS 2009. I panicked and shut down my computer. When I got to the office, I searched on how to remove it and was advise to download MALWAREBYTES and run it on safe mode. I did that and run the program on my home computer three times. The last run showed 0 infection. Thinking that I now have a virus free computer, I tried to run it on Normal Mode. But my home computer won't open on Normal Mode!!! I tried pressing F8 and running everything from Safe Mode with Networking, Normal Mode, even system restore, etc.

Oh I also tried to run the system restore disk and just start from scratch, but my computer says it cannot be run on Safe Mode.

Please help as I think it will be expensive to bring to a technician...unless I really have no choice!

Answer:Computer does not start in Normal Mode, Only in Safe Mode

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logs: DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.

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I have a Windows 8 laptop and I just ran into a problem where it will not start at all. I need to fix it because it is my main PC.

Answer:Windows 8 will not start in normal mode or safe mode

What is it exactly that the laptop's doing, just prior to its: not starting at all?  What is on display?  What happened when you tried troubleshooting by booting from either a DVD or USB stick?

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Okay.... I am writing about my mother-in-law's computer so I don't have all the specs as of right now.  I will just start by telling you the problem and hopefully someone can help me...Here is what I did step by step:Step 1:  I started to update from sp2 to sp3Step 2:  Somewhere in the updating process the computer froze up and I ended the taskStep 3:  I then restarted the computer and it gave me a couple of options:              Safe mode              Safe mode with networking              Safe mode with command prompts              Last known configuration              Star windows normallyStep 4:  I clicked on start windows normally and it just brought me back to the same optionsStep 5:  This time i clicked on safe mode and it workedStep 6:  However, when i shut down the computer and started it back up, it won't let me start normally...only in safe              mode......Please help!!!!!!!!!!I am still learning so please be kind....Thank you so much....alicat2727

Answer:Can't start my windows xp in normal mode...only safe mode Please Help!!!!

Re-boot into safemode....run auto updates and let it finish this time.Then boot normally and you should be good to go...P.S. It's never a good idea to cancel/inturrupt an update of any kind.

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Now here's a strange one... my computer will not reboot in safe mode. I turn on the computer, press F8, select Safe Mode (no networking), and the computer will reboot, give a message saying it was unable to successfully load windows, and ask me how I want to boot the system.

I have no problems loading windows normally.

Not sure if it will help any, but I'm also getting help in the HijackThis forum for some malware issues.

Any help would be greatly appreciated.
Matt

Answer:Win Xp Pro Will Not Start In Safe Mode... Reboots In Norm Mode

Let's wait until the HJT Team is finished with your log. Many "bad guys" will try to disable Safe Mode because it'll prevent their bad stuff from loading.

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After encountering a couple virus, I was suggested to sue ComboFix and after the program took control of my system, it had to restart and when it did, it wouldn't let me back into Windows.

I'm using a cracked copy of Windows XP and there is information in the computer that I don't want to lose. However, every time I try to start safe mode, it will just load all the drivers and restart the computer and when I boot the computer in normal mode, it asks me for product key which I do not have. I used to patch it when I was able to get into Safe Mode.

I'm stuck in the normal mode, looking at the popup that states.

"Windows Product Activation"
This copy of Windows must be activated with Microsoft before you can log on.
Do you want to activate Windows now?
Yes No"

I do not have a bootable Windows XP to access Recovery Console and I'm not sure if it will help me either, will it? Please help, as there is data I need.

Thanks!
Flowerpoddess

Answer:Cannot start in safe mode nor normal mode [Windows Xp]

Makes me laugh when people request help for cracked copies of Windows.

Get a genuine copy.

Get a life.

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Hello, I'm trying to help a friend whose computer (OS Vista Home Basic with SP1) has been having a lot of trouble, and it's getting worse.
Their computer can only start in Safe Mode, trying regular mode just makes the screen go black, and it crashes. Below is a Hijack This scan log done in Safe Mode.

Any help or suggestions are most appreciated

-----
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:53:08 PM, on 8/15/2012
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18639)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\Users\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&s=1&o=vb32&d=0109&m=et1161-05
R0 - HKCU\S... Read more

Answer:Safe-mode works only, won't start in normal mode

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/465454 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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computer will not start in normal mode

Answer:cannot start in normal mode keeps starting in safe mode

Boot to xp cd and try repair option. Be sure you read web page on exact steps.Or.A bit difficult but one can try restore point.Or see event logs maybe to see what is failing and try to correct.1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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Ok here is the problem that I am having. When I start in normal mode it is just a black screen and the only thing I can do is hit ctrl, alt & delete. NOTHING else is working. I can go into safe mode and move around but I am limited due to only certain processes running. I can not even run restore on it because it freezes up. Unable to use the cd-rom to restore that way either. I have tried to run HJT on it but not having that much luck with it. I can't sign online with it in safe mode either..no modem running. Can anyone help me???

Ran HJT in safe mode..not sure if it will show everything??

Logfile of HijackThis v1.98.2
Scan saved at 12:18:10 AM, on 10/4/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\PROGRAM FILES\SYSAI\PLG0\APROPOSPLUGIN.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_0_2_6.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Too... Read more

Answer:Can only start up in Safe Mode...Normal Mode Blank??

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I am writing from my own laptop, but the problem I am having is with another laptop.It is a Sony Vaio running Windows Vista.I am getting an error message when trying to turn it on--Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:1. Insert you Windows installation disc and restart your computer.2. Choose language settings, click next3. Click "repair your computer"If you do not have the disc (of course, I don't!) contact your system admin or computer manufacturer for assistance.File: \Windows\system32\config\systemStatus: 0xc000014cInfo: Windows failed to load because the system registry file is missing or corrupt.

Answer:Windows VISTA: Failed to start...won't start in safe mode, or any other mode!

Typically the system32 Files I would simply replace and expect to get back in to Windows, but with The Registry file being purported as Damaged or missing I would recommend re-installing windows. You can get restore CD's from your manufacturer.

If you tap the F8 key on boot and get options to boot into other modes, I would pick Last known good configuration as you might fix the problem this way.
Not likely, but it's worth a shot.
Good Luck

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I have ran multiple malware removal programs, including hijack this. I have a clean network connection in safe made. Something is blocking the lan network connection in Normal Mode.

Here are a few log files

View attachment mbam-log-2010-09-22 (22-03-03).txt



View attachment hijackthis.log
 

Answer:Virus Removal (no network connection in normal mode) only in safe mode))

You did not complete all of the below:

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:


If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to lo... Read more

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OK ... Not sure what caused this but ....

When I got home, computer was in blue screen. Unplugged and rebooted. Hung at Starting Windows. Unplugged again and rebooted. Selected user and continued on. Hung after desktop image was downloaded and normal desktop was presented. If I moved the cursor to the task bar, got hour glass. Could not get task manager to appear and could not start any program.

Booted in safe mode with networking. Opened firefox in safe mode and it was really funky. Could not get to techguy.org. Showed some porn. Basically, it was highjacked.

Ran hijack this (probably an older version) which I then copied onto flash drive and copied onto my laptop for posting here.

Need help, thought I'm concerned that I won't be able to download any programs you suggest onto the affected computer.

Thanks,
Dave
Logfile of HijackThis v1.99.1
Scan saved at 9:42:33 PM, on 12/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://finance.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = h... Read more

Answer:Virus - browser issues in safe mode/hangs in normal mode

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Hi All,

Been having this problem since yesterday. Whenever I start up windows, it freezes after a couple of minutes. Tried going into safe mode to run virus scan (Avira and Malwarebytes) but both freeze halfway through scanning and I have to do a hard reset. No idea at all what is wrong with it.

Also find that when I try to open Adobe PDF Reader, it shows this message when I am in normal mode. 'The windows installer service could not be accessed. This can occur if you are running in safe mode, or if the windows installer is not correctly installed.' Right after that, it freezes. Not sure if that's relevant.
Please help me! Thanks a lot in advance!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:22:47 AM, on 2/4/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Pro... Read more

Answer:Computer freezes in normal mode after a few minutes and then in safe mode when running virus scans

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

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Yesterday I believe I got a virus (from a file I downloaded I would guess - it happened right after I ran the file - a music instrument synthesizer called "Waves"). Pretty much right away, the computer shut off and then would only run for about 10 seconds in regular mode, but works in safe mode with networking.

EDIT: Oh, the first thing I did, was uninstall what I thought was the virus-causing program and then did a system restore for one week prior. This did not help with the virus at all.

Other symptoms are that when I click on my search results they are sometimes redirected to bogus pages (multiple search engines, at least bing and google). I would say, other than my computer not working in regular mode, this is the only symptom.

The first thing I noticed (after my best guess of when infection began) was that a Microsoft file called ctfmon.exe was running, so I did some research and found that this file can be infected, so I took care of deleting that from my PC as well as the registry (because I never use it anyway). So that is no longer running, but that did not take care of the problem, the virus still persists. I have run Trend Micro House Call as well as Spybot, and neither took care of the issue. When I try to install Norton, the installer opens and closes repeatedly - I don't know if this is a symptom of the virus, or because I am in safe mode.

Does anyone have any idea what I can do next to identify/get rid of this virus/trojan? Any help would be ... Read more

Answer:Trying to get rid of virus which redirects search links & won't let me start computer in non-safe mode

Hello and welcome.Please run these ,post the logs and let me know.Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.Click the Start Scan button.Do not use the computer during the scanIf the scan completes with nothing found, click Close to exit.If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).Copy and paste the contents of that file in your next reply.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make chan... Read more

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Everytime i try to restart my computer in safe mode it runs the drivers than goes to a black screen and immidatly restarts. it starts up normally but right away Wiondow police pro comes up and prevents anything else from starting up. i need to boot up in safe mode to get rid of it but i cant and i dont have any disc to repair. any suggestions?

Answer:Computer wont start in safe mode so i can remove a virus and i have no disc.

I had a similar problem once. What I ended up doing was finding the program in the task manager, and ending the task (which promptly restarted). By doing this I knew what to look for on the hard drive. Then I went to that files directory on the hard drive and tried to delete it. I couldn't of course because it was running. See where I'm going with this? I then ended the task and deleted the file before it was able to restart, and not on the first try mind you. Hope this helps.

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i was stupidly trying to watch tv series online. from one web page i have got infected. first my firefox browser started to open up new tab to a suspicious web page. i closed them by clicking the x on the corner. however one of them poped a window which is asking do i want to close the tab. i clicked otherwise i could not get rid of it.
 
later i left the netbook hibernate for couple of hours. later when i tried to do something on the web it stuck thinking and i turned it off from the on/off button. next time when i tried to open it it was way too slow an adobe flash player update window popped. i know it is a virus and i did not click it. just clicked the x and closed the pop up. i tried to start avast i coul not i tried to open firefox browser i could not finally i hit alt+ctrl+del and no responce at all
 
i turned off thr netbook again with on/off button. when i started it again it run chdsk by itself and than started but was working slow and no responce opening the browser or etc. i tried to open it in safe mode with web connection. it rewieved an listed the system files and could not open up in safe mode it just opened in normal mode.
 
i read the forum to remove this virus but i do not know how to if i cannot start the computer in safe mode with web
 
thanks in advance for your help
 
elif

Answer:adobe flash player update virus (cannot start safe mode)

Hello nuzerel I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

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I;m also not able to recover my computer by pressing the zero key at start up...any ideas on how to save my computor ?
 

Answer:computor can not start in safe mode because of Reverton ransom ware virus

The link below leads to na avast article with some disinfection details. For the alternate OS they describe I like to use the Trinity Rescue Disk ( download the .iso and burn with Imgburn or other burning application) which will allow you to mount the ntfs file system and do the file manipulations they suggest. The Trinity disk is Linux based ,  and the .iso burn is self booting so it should get you around the infection.
 
 
 
https://blog.avast.com/2014/08/19/reveton-ransomware-has-dangerously-evolved/

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Just a general question:1. When doing a routine scan for viruses and malware, etc. (and just generally speaking), is it better to scan in safe mode or regular mode? 2. If you scan in safe mode, is there anything that wouldn't show up (that you could potentially miss) that *would* show up in regular mode? 3. Or is safe mode just better all around, and everything is covered (plus more) that you'd find with scanning in regular mode?(I'm referring to scanning with AVG A/V, AVG Anti-Spyware, SpyBot (old version), and Ad-Aware SE.)Thanks!

Answer:Better To Scan In Safe Mode Or Regular Mode For Virus/malware?

Safe Mode is a troubleshooting mode designed to start Windows with minimal drivers and running processes to diagnose problems with your computer. This means some of the programs that normally run when Windows starts will not run.The Windows operating system protects files when they are being accessed by an application or a program. Malware writers create programs that can insert itself and hide in these protected areas when the files are being used. Using "Safe Mode" reduces the number of modules requesting files to only the essentials to make your computer functional. This in turn reduces the number of hiding places for malware, making it easier to find and delete the offending files. Using your anti-virus and anti-malware tools, in "Safe Mode" also speeds up the scanning process. Read "Beginners Guides: Windows XP Safe Mode Explained" and "What is 'Safe Mode' used for and why?"

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Operating system Windows7 64BITI have some virus or whatever and even if safe mode crashes out the taskbar and just puts explorer into a continuous loop.Even in windows7 normal mode i'm just unable to do anything at all.When i downloaded an executable file before this started happening i had it stored on my hdd, but i never actually opened it so i'm very confused as to how it actually got in?If a video is helpful:View My VideoI have tried running Malwarebytes with no success did not find anything at all full/quick/flash - latest definitions from this week. rkill did not do anythingWhen i was getting system logs from gmer came back withc:\windows\system32\config\system: The System cannot find the file specified.although i was still able to run it partially half way through a scan it said -Runtime Error!Program c:\windows\SyWOW64\DllHost.exeAny help in removing this would be greatly appreaciated.i just hope it hasnt completly damaged any files which would require a reformat Thank you.

Answer:Virus crashing system (even in safe mode) - looping explorer.exe

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

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Not sure what happened as I was not using the machine.  basically a hijack for fee virus was installed taking over all browsers and blocking virus network updates, etc...
Could not get MB to run, etc...
 
I was finally able to startup in repair mode and from a previous safe mode boot get FRST64 logs for Vista Home Premium.  Also ran malware via chameleon 
 
Addition.TXT file attached.  
FRST.txt is attached.
 
Not sure if these attention notes are part of the issue or not.
 
GroupPolicyUsers\S-1-5-21-2323574943-188284276-975551326-1003\User: Restriction <======= ATTENTION
GroupPolicyUsers\S-1-5-21-2323574943-188284276-975551326-1002\User: Restriction <======= ATTENTION
GroupPolicyUsers\S-1-5-21-2323574943-188284276-975551326-1001\User: Restriction <======= ATTENTION
 
System boots slow in safe + networking mode.  Normal mode boot just causes it to cycle into another reboot again, never getting into a logon screen.  
 
Ideas? 
 
Thanks...

Answer:Virus - did system restore, only boots safe mode with known config (f8)

HelloWelcome to Bleeping Computer.My name is fireman4it and I will be helping you with your Malware problem.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.If you do not understand any step(s) provided, please do not hesitate to ask before continuing.Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.Finally, please reply using the Post button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.I will be analyzing your log. I will get back to you with instructions.Please do the following in Safemode with networking.Download attached fixlist.txt file and save it to the Desktop.NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on anoth... Read more

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my friends has System Tools 2011 rogue antivirus on his PC - it closes everything he trys to launch - when we try to get into safe mode it doesnt work... pressing F8 does nothing, he just gets black screen with flashing cursor and when he lets up pressing it goes into windows ?

can anyone help with this?

if we get into safe mode then we be fine
 

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Please help this virus won't let me start in safe mode nor let me download anti-viruses. Won't even let me play Hello Hero in facebook. This laptop was working fine about 3 months ago but I don't know what my office mates did also I can't see my files in D: even if I check the show hidden folders in control panel.
Please help me..
 
EDIT
 
My DDS scan
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 6.0.2900.5512  BrowserJavaVersion: 10.55.2
Run by admin at 1:05:06 on 2014-08-24
#Option MBR scan  is disabled.
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1789.788 [GMT 8:00]
.
AV: avast! Antivirus *Disabled/Outdated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\admin\Templates\O75858Z\service.exe
C:\WINDOWS\M57151\smss.exe
C:\WINDOWS\M57151\EmangEloh.exe
C:\Documents and Settings\admin\Templates\O75858Z\winlogon.exe
C:\Documents and Settings\All Users\Application Data\wmimgmt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\DOCUME~1\admin\LOCALS~1\Temp\gkpkd.exe
C:\DOCUME~1\ad... Read more

Answer:Virus won't let me start in safe mode and won't let me download anti-virus

Bump..

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Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very hot...so if its a hardware issue i would not be surprised.
 

Answer:HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)
 

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Windows just downloaded an update to my ASUS x83V laptop and now I can't get it to boot up. I've tried booting in normal mode, last successful mode, safe mode, safe mode with command prompt and nothing works.

If trying to boot in safe mode it gets stuck on crcdisk.sys. When trying to boot in any mode it eventually hits the blue screen with a STOP error of 0x0000001E. I have also gotten 0x0000007E and 0x00000024.

I am positive it's the latest Windows Update that caused this because my computer at work, which also runs on Vista and is also an ASUS, had an update yesterday. When I came into work this morning and tried to start up it was unable to and did a start up repair. That didn't work but it gave me a system restore option which did work.

Unfortunately my ASUS laptop does not prompt me to do a repair nor a system restore. The recovery disk I have that came with the laptop only allows me to do a restore which erases everything on my HD.

I'm only somewhat computer savvy; better at working with them than fixing them so please try to put things in layman's terms. Thank you!

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Good Evening,
I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.
The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;

stopping startup itemsuninstalling hardware driversremoving recent softwarerunning troubleshooters at bootsfc scandiagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?
Bit of a dead end really, any help would be much appreciated
Kind regards
Trevor

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

Hi Trevor and welcome to Tenforums. There are several ways to approach your problem. When I was reading your post, my initial impression was the same as yours, the Network driver was causing your issue. To be safe, go to Control Panel\Programs\Programs and Features uninstall a program and sort the drivers by date installed. See which drivers were installed at the time you began having the problem. If you find any, I think it would be safe to assume the problem would be one of them. If you have another computer, go to the HP website for your model computer and download those drivers to a USB Flash Drive. Do one at a time and install the drivers you just downloaded and reboot until you find the offending driver. I would do this one at a time so you will know which driver it is in case Windows Update decides to install it again. See if that will work for you.

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I'm having a real bad problem with xp,
Over the past week I had to reinstall XP last week because windows locked me out of my own system. I had rebooted into safe mode to check for a hardware problem, plus before that problem occured I had bought a 3 month old 20 gig hard drive from a friend of mine at college he didn't tell me that the disk lock up's every once in a while. When the hard drive try's to read a sector on the hard drive and when it does it will do this it goes: tick, tick, rick, brack! brack! its nothing dangerously loud.... whens it loading heavy files or programs that are over the size of 125MB it act's like its going to have PC heart attack.........

But anyway, every time I restart my PC and press F8 to Log into safe mode I get the BSOD ( which means Blue Screen of death) I have reinstalled XP 4 times over that past 2 months either due to the system locking me out or file corruption with the OS.... each time windows installs, safe mode is working perfectly but when I put my BU files and programs on it after a week or so safe mode is once again F***** up.......!

also my old 10 gig has the same problem plus I can't use it now because it is slow and can barely handle the stress of my work, examples: ROM hacking, college work. internet playing minor space hogging games, website development minor video editing and word processing. after all that I just named that is on my 10 gig HD I have 4.92gigs left. since I have 20 gig I can do alot more now if its p... Read more

Answer:Safe mode issue or dangerous problem with safe mode WTF now ?

The first thing I would do, is get a new HDD. That could be your only problem. I have a HDD that I cant install windows on, for some reason, it ust wont load, so I used another drive, loaded XP, and formatted the other drive winthin XP and used it as storage and there are no problems. So thats what I would do.

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Yea trying to get ino safe mode. When I do hit safe mode and choose my account to log on instead of going to my desk top the screen goes blank and the words safe mode appear in all four corners.
Any help would be great!
Have a good day
John

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After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.

Safe Mode with Networking loads normally.

Any ideas or advice?

The computer is an Acer 4743G running Windows 7 Home Basic x64.

Answer:Cannot access Safe Mode but can boot in Safe Mode with Networking

Hello Zarmaki, and welcome to Seven Forums.

Since it will startup in "Safe Mode with Networking", you might see if using the tutorial below to troubleshoot may help to find a cause.

Troubleshoot Application Conflicts by Performing a Clean Startup

Hope this helps for now,
Shawn

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I have a yoga tablet 2 pro. I powered down the tablet one night. In the morning, I normally held down the power button for no more than 2 or 3 seconds to power it up agian until I saw the lenovo logo. Everything was going well, but then it went to an android reboot screen. I never took any action to reboot my tablet, but the screen popped up anyways. I didn't want to reboot my tablet, so I selected the "power off" selection on the reboot screen. It powered off, and then took me back to the reboot screen. I selected the same option once more, but I got the same results. I decided to end the nonsense and just reboot. It wasn't going to hurt anything. When I did, it took me to my home screen where all my apps were gone. I noticed my tablet was then on safe mode. I researched what it was. I'm not sure why safe mode even exists or why it is on my tablet, but I can't get to any of my apps. So I decided to restart my tablet, but after it restarted, I was still on safe mode. I looked up how to take your tablet off safe mode, and all the info I got was to either power off your tablet or restart it and your tablet would be off safe mode. So I restarted it again...still didn't work. I then powered it off again and it took me back to the reboot screen. I have done this multiple times selecting every option on the reboot screen and nothing has seemed to work. I also powered it off and left it over night but that didn't work either. I even tried to power it off, then turn it back on while ... Read more

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Can't boot into Normal/Safe Mode with Networking, only safe mode...
Good Evening,I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;stopping startup items
uninstalling hardware drivers
removing recent software
running troubleshooters at boot
sfc scan
diagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?Bit of a dead end really, any help would be much appreciatedKind regardsTrevor
 

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

It's uncertain what the problem is - although a networking problem does sound likely.
Start with trying a clean boot:
Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
 
Let us know what happens there and we'll move on from there if needed.

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Relevance 77.72%

I went to my grandparents today and my grandfather might have messed up his computer again.

He has windows XP and I am unsure if he added any new programs or anything because he did not know the answer. When I turn it on, the desktop comes up with blue, green, red, and yellow blocks (like someone drew them with a drawing application) and I cannot start the task manager because it says "task manage has been disabled by your administrator" but he is supposed to be the admin. No icons come up and I cannot do anything. I tried to boot the computer in safe mode, but it comes up with a blue screen that says "A problem has been detected and windows has been shut down to protect your computer. If this is your first time you've seen this stop error screen, restart your computer. If this appears again, follow these steps: Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers....ect. The technical information: ***Stop: 0x0000007B (oXF793B524, )x00000000...and there is more, but I cannot see the rest of the numbers (off screen on my monitor--I brought it to my house).

So, is this even the correct forum? If it is not, could you please direct me elsewhere. I would greatly appreciate any help. Thank you in advance.

**Edit: I was able to do a PCRestore and this has solved the problem.*** I know I was supposed to wait and not do anything, but my grandfather was complaining about not having his computer. T... Read more

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Relevance 77.43%

hi i have just built a new build for a friend using a asrock n68c-s ucc with 4gb of ballistix ddr 2 split across 2 stix plus a 1tb samsung hdd and an lg dvd rw and the only way i can get it to boot is in low res mode i have tryed adding a geforce 9600gt and still the same any ideas thanx in advance.

Answer:help new build will only start in low res mode or safe mode

You need drivers for your gfx-card: Drivers - Download NVIDIA Drivers

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Relevance 77.43%

Computer: almost 7-years-old; 2-year-old hard drive, running XP Home.

Background:
Everything seemed to be fine and then ...
A message came up saying there was a Service Pack 2 installation available. I clicked on the message and let it download while I left the house. I get back and the computer has a message on it saying it needs to reboot. I let it reboot and now it won't start.

The machine goes from the black background window that says Microsoft XP to the blue background window with a drawing of some electronic part and back to the back window over and over again.

When I push F8, I get the expected window, BUT it won't let me start in any of the safe modes and won't start using any of the other commands listed. Sometimes, it runs through a list that appears to have something to do with the hard drive. I only remember part of it. I believe the list includes "disk 0; partition 1; and a bunch of other stuff on each line.

I've tried starting and restarting with the Windows XP in the CD drive. I've tried shutting down the computer and leaving it alone for an hour then starting it again with and without the XP disk in the drive.

Any other ideas? (please note that I am not a computer geek by any stretch of the imagination!)
 

Answer:Computer won't start in safe mode or any mode

Reboot, tapping the F8 key to go to the advanced boot options.

Choose 'safe mode'

If this boots go to start>controlpanel>add/remove programs (tick the updates box)
remove the sp2 update

If it doesn't boot

Choose 'lastknown good configuration'

press enter

If this does not work you are in for a reinstallation of Windows.
 

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