Computer Support Forum

MSI P45 Platinum doesn't wake after sleeping, hard reboot required

Question: MSI P45 Platinum doesn't wake after sleeping, hard reboot required

Hi guys, (first post here )... I was highly impressed with some of the deeply technical answers on this site, so I'm hoping someone can help me narrow down to the cause of this issue I have, and possibly help me learn something about system software and firmware

So some time ago I acquired this MSI P45 platinum third-hand, and it has been living up to its name. However, it does not sleep and wake up properly.

To be specific, it looks like it sleeps properly, but doesn't wake up properly. The lights and fans start up, but one of 2 things happen

1) the POWER LED doesn't light up, only the HDD LED (strange)
2) the POWER LED lights up, the HDD LED doesn't work

Either way, no display. or any activity I can cause through the keyboard. I'm on BIOS 1.7b14(official Beta BIOS) (A7512IMS.17E). It didn't work with 1.6(official release) either. It doesn't seem to be any known bug.

I've tried a bunch of things, but I would like to try steps systematically once again, in case I've missed some combination. So, what could be the issue, and what can I check?

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Preferred Solution: MSI P45 Platinum doesn't wake after sleeping, hard reboot required

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: MSI P45 Platinum doesn't wake after sleeping, hard reboot required

Hello Milind, and welcome to Seven Forums.

You might see if using the tutorial below to add AHCI Link Power Management to your power plan settings, and set it to HIPM+DIPM may help.

AHCI Link Power Management - Enable HIPM and DIPM

Hope this helps,

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Hello everyone!

The title is meant to be a question, but I ran out of characters.

Firstly, I'm running both a Windows 10 and a Linux Mint. As per the default settings, if I turn on my laptop and don't touch it, it boots up Linux, I have to interact to boot to Windows. I usually use Windows, though.

Yesterday, I left home around 4.30 PM, put my laptop to sleep (as the other option was update & shut down, and I didn't feel like doing that). I came home at about 4-5 AM and noticed my laptop was awake (albeit with the screen off), and Linux was up and running. Since nobody at home touched it, the only way this is possible if it woke up from sleep (with Windows running), reboot and automatically boot up Linux. But this still doesn't answer why would this happen.

So can an automatic reboot to install updates wake up a sleeping device, in order to reboot? If yes, is there any way I can disable it? And if it can't, does anyone have a guess as to why did this happen?

Thanks in advance!

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Hello everyone!

The title is meant to be a question, but I ran out of characters.

Firstly, I'm running both a Windows 10 and a Linux Mint. As per the default settings, if I turn on my laptop and don't touch it, it boots up Linux, I have to interact to boot to Windows. I usually use Windows, though.

Yesterday, I left home around 4.30 PM, put my laptop to sleep (as the other option was update & shut down, and I didn't feel like doing that). I came home at about 4-5 AM and noticed my laptop was awake (albeit with the screen off), and Linux was up and running. Since nobody at home touched it, the only way this is possible if it woke up from sleep (with Windows running), reboot and automatically boot up Linux. But this still doesn't answer why would this happen.

So can an automatic reboot to install updates wake up a sleeping device, in order to reboot? If yes, is there any way I can disable it? And if it can't, does anyone have a guess as to why did this happen?

Thanks in advance!

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Hi Everyone,I'm new to this forum and own an i7 flex2 14.My computer will not turn after I have closed my lid and I've tried holding down the power button (short, extended) for an hour to no avail.When on, the computer runs great so I susoect it may be an issue in the booting of the system.I am in the midst of a research paper so any and all immediate help will be greatly appreciated!!

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I upgraded my system to Windows 8 32bit from Windows 7. Prior to the upgrade my computer had issues where it would occasionally lock up completely (not responding to any keys even Ctrl-Alt-Del and unable to move the mouse) and a hard Shut Down (i.e. holding the Power Button down for a few seconds) was required in order to bring it back to life.

It wasn't a huge problem before as it only happened once a week or so, but for some reason it now locks up within 30-40 seconds of booting every time I power up the laptop following a Proper Shut Down procedure ever since upgrading to Win8. The odd thing is that it's okay following the power off hard shutdown but does it again after another proper shut down (either by closing the lid or clicking on Settings/Power/Shut Down)

Any help would be greatly appreciated.

System specs:
OS Name Microsoft Windows 8 Pro
Version 6.2.9200 Build 9200
System Manufacturer Acer
System Model Extensa 4420
System Type X86-based PC
System SKU
Processor AMD Athlon(tm) 64 X2 Dual-Core Processor TK-57, 1900 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD V1.17, 3/25/2008
SMBIOS Version 2.4
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Acer
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = &q... Read more

Answer:System locks up, hard reboot required after 30-40 sec from startup

Welcome to Eight Forums kbell01.

There are no BSoD dump file in your zip folder, can you check your settings?
Dump Files - Configure Windows to Create on BSOD

After checking all the settings, upload any new crash dump files along with the complete SF_Diagnostic_Tool files.

From you information it is probably a hardware issue.

D/L and run the HGST Drive Fitness Test

Test the RAM with memtest86+, leave all RAM cards installed, run for a full 7 passes - best to run overnight.
If you get any errors your can stop the test.
RAM - Test with Memtest86+

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Windows XP Computer, Q9650 3GHx, 2.96 GB Ram, Memmory 4 GB, 1 T drive has never been the same since my mother clicked on a link in her aol email while visiting my office. My PC tools picked up the virus and I got rid of it, but the computer is supper slow.....freezes when I leave on overnight mostly to do maintenance.......sometimes during the day I have to shut off if I try to do very many tasks at the same time.......I have been putting up with this for 3 months.....but it has gotten worse. I've tried the following: Chkdsk - no errors, defragged (Perfect Disk), PC Tools Virus Scan, used PC Tools Registry Mechanic - but it kept screwing up my Netextender VPN logins, so I uninstalled Registry Mechanic and purchased Uniblue Power Suite - Registry Booster, SpeedupMyPC, Driver Scanner. I have been updating windows...and my drivers are up to date. The computer is running faster (not normal) but still needing to hard reboot from freezes......mainly because I have searchindexer off. I do regular scans with PC Tools. Before Uniblue, I kept having a lot more processes running. I have searched the internet for each item in my startup, and started searching all the running processes.......and found I might be infected with something through the svchost.exe and also BDTUpdateService.exe Short of switching all the software I use for business onto my new Windows 7 Computer........I started trying to resolve this computers problems and found hope by reading some of your posts... Read more

Answer:XP Computer slow and freezes, hard reboot required

Hello and Welcome to Bleeping Computer,
Please follow the steps here: . If the issue presists or if you have any problems please respond back here.


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I recently (about 4-5 months ago, so not very recently) upraded my system to Windows 7 64bit from Vista. Ever since then my computer has had issues where it locks up completely (unable to move the mouse, whatever sound was playing at the time loops) and a hard reboot is required in order to bring it back to order.

It usually wasn't a huge problem before, but for some reason it willl now proceed to lock-up within about 30-40 seconds of booting up the computer, after the desktop loads. I tried disconnecting my second hard-drive (I had bought a new one to install W7 on, and kept the old one plugged in) but that didn't make a difference.

It seems to boot fine in safemode, but I have no idea what the problem could be.

Any help would be greatly appreciated.

System specs:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
Memory: 4096MB RAM
Card name: ATI Radeon HD 5800 Series

I'm not sure what other specs you might need, but if I've missed something, please let me know! Thanks.

Answer:Completely locks up, hard reboot required after 30-40 sec from startup

A link to a post that might help you out: Windows 7 locks up after update. - Microsoft Answers

Failing that, I have another link: Disk Check

EDIT: Wrong information following, see my post below::
{And another (Do this one 3 times): Repair Install]

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I am wondering about some issues I am having that I am puzzled by and am hoping someone could help out. About a week ago my computer froze up, didn't think much of it, just cold rebooted it and away I went, no issues for about a week. Last night when I got home, same thing, this time when I rebooted I did a reset instead, and upon this my computer could not find the bootable hard drive. I decided to cold reboot it and sure enough, came back up. Since this time, about every 45 minutes or so, it does the same thing. Cold reboots are the only way to bring it back up.

The computer was put together in November by me (probably issue #1, see my user specs for PC info) That being said, the two hard drives (if those are issues) would possibly be the SSD (Boot drive) or the 500GB Seagate (older hard drive, also stores all my installed programs).

1. The could not find boot drive is a simple red flag to my SSD. But when I cold reboot its fine and monitoring it all checks out ok.
2. The 500GB drive seems to have a corrupted portion on it, but it boots normal and lasts for 45 minutes or so. I have not tried chcdsk yet, plan to tonight.
3. As far as I know my PSU, CPU, Memory and GPU are fine. I plan to run a 12+ hour memtest tonight but my CSU passed intelburn tests, and GPU passes FURMark and memtestg and although I don't have a voltage reader, via BIOS my power isn't spiking at all
4. No events thrown since its just freezing.
5. Things I noticed last night w... Read more

Answer:Win 7 x64 Freezing/Hard Reboot Required help...No Error/Events Thrown

How about doing us a favor an putting your specs into your System Specs?

Follow this procedure please:
Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

ADD the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

Now my old eyes can't handle that small typeface.

Would you post a short post, in normal size typeface which states the problem and the problem only?


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I have been having this problem for about a year now, I usually turn my external HD off (built my own with a WD hard drive and antec external case)

It will not show up after turning it on unless i reboot windows, I have gone into device manager and searched for new hardware but rarely that ever works.

Any ideas how to solve this?


Answer:External hard drive not showing up when turned on?(reboot required)


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After recently installing an SSD in my notebook, I have been experiencing regular freezes that always end in a hard reboot. I switched to the SSD because my hard drive was failing and no online solutions seem to help my situation. Is this model of laptop compatible with SSD's?Laptop: HP ENVY TouchSmart 15-j038txSSD: Micron c400-mtfddak256mam - 256gb - SMART health check reports 99% healthI'm assuming this is an issue with the SATA controller but all software and drivers are up to date. There is also no option in the bios to change from ACSI to IDE as some online articles have suggested to fix the problem.  Side notes:A clone of the system was made to the SSD via a cloning tool prior to installation of a resetted and updated windows 8.1.HDD worked without system freezes but was slow and had a long response time due to how many write cycles it's been through.All drivers have been updated and including updates through windows update.Multiple fresh copies of windows 10 also had the freezing issues.Also just before the computer hangs the drive increases to 100% usage but with no read or write happening.  This is just very puzzling to me and I'm not sure what to do.

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When I restart my computer after it has been hibernating (usually overnight as it's left on 24/7), it goes to the welcome screen and just hangs. The HD light is inactive making me believe that the HD is not waking up and causing this problem.

Any ideas anyone ?

Answer:Hard drive doesn't wake up after hibernation

hi and welcome how long has this been occurring? have you ran a disc check, defrag lately see the pics.

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Hi Guys.

I'm trying to use an old laptop as a network storage.....

I have drive mapped as a network drive on a PC (Win 8) and a Laptop (Win Vista)

The old laptop is running Win 7 Ultimate. I can wake on lan, which is what i want, but the laptop won't sleep automatically. (i want to be able to leave the laptop in another part of the house out of the way without remote desktopping or having to go and tell it to go to sleep everytime)

Any Ideas / workarounds?

Thanks in advance!

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I have a External Seagate 2 Tb hard drive that after a while, will disconnect and I can't wake it by trying to access the drive in Explorer. I tried rebooting my computer but it doesn't show up anymore. The only solution it seems is to disconnect the drive and plug it back in.

Any advices?

I am on Windows 10

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Having a minor problem when you close the moniter and the unit goes to sleep. Sometimes when you lift the moniter back up it doesn't wake up. The only way that I can get it to work is by shutting it down and restarting it. This only happens about after 30 times or so. Erratic.??  I did switch from vista to xp and havent had any other issues. Thank You

Answer:T 61 sleeping & wont wake up sometimes?

Press Fn + F7 or Ctrl + Alt + F1 to get the screen up and running again...

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The last 2 times I put my pc to sleep I couldn't wake it up. I giggled the mouse around,while clicking it';s buttons. I pressed keys on the keyboard. Even moved the keyboard around.Nothing worked. I finally had to shut it down by the off switch on the tower.Naturally this meant when I turned it on again I got the black screen that tells you that your PC has been shut off in correctly. Anyway to fix this problem? CB

Answer:Can't wake up sleeping computer

Depending on how your power button behaviour is set you may need to press the power button one time (just press and realease) to wake it up. Look under Power Settings in the control panel, in the advanced settings.

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I got my XPS 3 days ago and I've had the lingering issue of the computer not wanting to wake from sleep when I try to open the laptop again. The keyboard and power button lights up like it's working, but the screen never comes back on and I have to restart the computer. Any suggestions for this new computer to work without crashing?

Answer:Dell XPS 15 9530 will not wake after sleeping

Same machine, same issue here. Refuses to wake from sleep. Must hit power off, wait then hit again. Closing and reopening lid works sometimes. Had a different Dell some years ago that did the same thing. Apparently they haven't learned much about debugging, as it doesn't get much simpler than successfully powering.

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Hi guys! Does anyone encounter this problem: when it is sleeping (lip closed), you plug on/off the power, it wakes up. This happend to me for two times. I did not open the lip but the LED on the lip indicates that it resumed and I can hear the "beep" sound. I also curious why I can't see the Hibernate option? It is disabled by default? -LJ

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The only other threads that I've seen with similar problems involve computers that have fingerprint readers and require updates fingerprint reader software - I didn't get the fingerprint reader on my tablet.  I ordered it direct from with a few customizations (2gb RAm in 1 DIMM, 9 cell battery, etc). I am running vista business 32 bit with 2 Gb of RAM,  1.86 Ghz L9400 Processor, and the sticker on the bottom says type: 7448-CTO.  Let me know if any other data is needed for diagnosis. My problem is this:  occasionally (I'd say one out of every three times) when I put the computer to sleep it won't wake up.  The battery indicator light will come on but the half-moon sleep indicator light stays on and none of the other indicators light up like they do when it actually wakes up.  The screen stays black and I don't hear any noises from the laptop internals.  It never halfway wakes up, the backlight doesn't come on, nothing - it just stays black.  This happens no matter what method I use to put it to sleep: either by closing the laptop or going to start-> sleep or by hitting function F4.  It also seems to not matter how long it has been sleeping before attempting to wake it, it could be 7 minutes or a few hours - sometimes it wakes up and sometimes it doesn't.  The only way I can do anything is to hold down the power button to do a hard shutdown and restart it.  Not loving having to do that so often.&nbs... Read more

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I recently got an X1 Yoga and found that finger print sensor is not active while the system is in sleep state.  I need to wake up the X1 Yoga wih poewer button first, and wait for few seconds until the sensor become ready and swipe. With my old system (Thinkpad T520), finger print sensor was active during sleep state (LED by the sensor was on while the system is in sleeping state) and I coudl wakeup the system with finger print swipe.  I checked if there's anything in the X1 Yoga BIOS setup, but I couldn't find anything.  Am I missing something or it's simply not possible with X1 Yoga? 

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PC, HP Pavilion a6318 running with Win 7 32

PC won't wake up with keyboard or mouse. It will if I had press the sleep mode from the keyboard, but won't if the sleep mode is created by the PC

Yesterday, I removed all Energy option and let the PC running the whole night. When I came back, the screen was still the same as when I left, but no control from the mouse and keyboard. My only solution is to press the power button 4 sec and restart the machine

Any solution I could try?
Any help truly appreciated


Answer:PC wont wake up after sleeping time

PC won't wake up with keyboard or mouse. It will if I had press the sleep mode from the
keyboard, but won't if the sleep mode is created by the PC

What does the power button do? Wake it up, Resume Windows, or cold boot? I'm wondering if it is
actually going into hibernation. It might be worth double checking your power plan, which
probably includes HP's extensions. Is this a desktop? (That's what the model number brings up.)

Yesterday, I removed all Energy option and let the PC running the whole night. When I came
back, the screen was still the same as when I left, but no control from the mouse and keyboard.
My only solution is to press the power button 4 sec and restart the machine

This sounds like a freeze up, not a response to a power state transition. Check the Windows
System Event Log. You may see something like this:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/28/2011 4:53:48 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
Computer: Abe-Lappy2 Event Id: 41
The system has rebooted without cleanly shutting down first. This error could be caused if the
system stopped responding, crashed, or lost power unexpectedly.
You will probably also see this event, logged by eventlog:
Source: EventLog
Date: 11/6/2011 1:19:24 AM
The previous system shutdown ... Read more

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I would like to be able to keep my computer in a sleeping state and THEN be able to access it using remote desktop. Will RD wake the sleeping computer? I know there are options for wake on land etc. but does this work? Is it a feature of Windows 7?Jimmy Fallon
Computer Assistance

Answer:Can Remote Desktop wake a sleeping computer?

RD will not wakeup ur network card  but you can use this solution
Wake On LAN from hibernate or off mode
One way to do this is the following.

Check whether the network adapter on the target computer supports Wake On LAN. Enable the function in the network adapter settings or in any special management program that came with it. If the network adapter is integrated on the motherboard, enable Wake On LAN in the motherboard BIOS.
Download and install WakeOnLanGui from
On the target computer, i.e. the one to be woken up, open a command line window and enter the command: ipconfig /all
Note the physical address (sometimes called MAC = Media Access Control address) of your Ethernet adapter from the ipconfig output. Example: 00-E0-18-90-A5-44
Run WakeOnLanGui on the computer from which you want to wake the other computer and type the physical address into the proper field in WakeOnLanGui. The other two fields are filled with, and the port is 7 or actually any other port. Port 9 is sometimes used.
Shut down the computer to be waked.
Test WakeOnLanGui.

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It used to work without an issue then it stopped. Not sure if the issue is due to an update from Windows or from another hardware. Basically when the computer goes to sleep the keyboard and mouse is supposed to wake the computer up (I set it up that way), but nowadays I have to manually click the power button for the compute to wake up. Furthermore, the USB with the wifi, bluetooth, etc...won't work either so I have to restart the computer.

This is a fairly new build (less than 6 months) and now I'm having issues with the simple features.

Answer:Keyboard/Mouse won't wake up Windows 7 when sleeping

Maybe something got changed in your power options,

Power Plan Settings - Change

After clicking the area in the red box, check your various settings,

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Hi ! here's my problem :

when i put my computer in the "sleep mode" ( like i always do in the past !!), when i "wake up" my computer don't want to open nothing ?? i clic on the icons but nothing appens ( the ONLY icons that work is my "outlook express" in my quick launch bar) my internet explorer won't start either ! but strangely, when i open my taskmanager : they are all there !!???? and when i want to restart, it won't either ! i have to "reset" my computer! then, when it restart, everything is ok !! ( it's ONLY when i put my computer in "sleep" mode and wake it )!

any ideas why ?????

many thanks


Answer:Problem When I Wake Back After Sleeping Mode ....

Do you know exactly when this anomaly began?

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Windows 7 laptop will not wake up after sleeping. The screen is black and the power light is on but pressing any key will not wake the laptop. I must instead restart the computer manually.
Please help, thanks

Answer:Solved: Laptop wont wake after sleeping!

Turn off Hybrid sleep in Power Options by the steps below:
1. Go to Start, type power options in the Start Search box and then press ENTER.
2. Click "Change plan settings".
3. Click "Change advanced power settings".
4. In the popup window, expand "Sleep".
5. Change "Allow hybrid sleep" to "Off".
6. Click OK.

Please check if the issue can be resolved.
Also, check out this site for some other troubleshooting tips:

I hope this helps!

Brett M,
Windows Outreach Team

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I was on FB, shut lid to laptop and came back to it after eating supper. The computer acted frozen. Then it said no connection. Sometimes we do have to turn our U-Verse off and try again so I did. Still nothing so I shut down by holding my finger on the shut off button for a few seconds. When I turned it back on the first of 3 screens came up and I swiped on my touch screen and it did go to the second screen where I put my pin in. It pops up HP with the thinking circle then goes to the third screen which is a black or sleeping screen. I had family and friends give advice....We have tried taking out the battery and using just the power cord, didn't help. A friend tells me the third screen has gone into sleep mode and something is running in the background. He doesn't know how to wake the screen so we can use task master to shut down running programs. He also says when We shutdown it is not completely turning off. He googled and did say it has been a problem sometimes with update......I just want to try and figure out how to wake up the screen so I can work on the other issues. Thanks.

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When I press the the start button, you often hear that the disc starts, but immediately shuts down. This can be repeated several times until leptop start.If I close the lid leptop, he often is turned off and goes to sleep. If he fell asleep, then when you open the lid can be turned off.I see in event viever, in sistem, mesage:"Collaborative processor power controls on processor 5 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware."Event ID - 54Event sourse - Microsoft - Windovs - Kernel - Processor - Power I am update BIOS to version 2.18 and Power Manager to last version. Some ideas?

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I got a Satellite U300 few days ago, and I am experiencing troubles when the laptop goes into sleeping mode.
The thing is that when it goes to sleep, the screen switches off, but the power indicator remains on (blue), instead of blinking with an orange color.

Then it is not possible to wake up the laptop, and the only solution is to reboot the computer.

I've been trying the different possibilities to get into the sleeping mode, and I get the problem mainly when the computer is in the Vista high-performance mode, and when pressing the switch-off key in the fast menu.

I know Vista gives quite some many problems, but I haven't seen anybody here experiencing the same problem.
Should I send the laptop back to technical support?

Thanks in advance,

Answer:Satellite U300 crashes and cannot wake up from sleeping mode

I have had opportunity to work a little bit with several Toshiba notebooks and one of them was Satellite U300. After short check of notebook basic functions I can say for sure that switch between running mode and standby/hibernate work well and I didn?t notice any problem there.

I really cannot understand what is wrong there but please do this:
- If you want to switch into standby choose option using START button.
- Wait a little bit and I hope after few seconds the notebook will change into standby mode (blinking orange LED)
- Close the lid
- Wait a moment open the lid and press power button
I really hope your notebook will start properly and you will be able to use OS again.


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Hi, guys,I have a problem with my Dell Inspiron 7567 laptop. I use it with dell d3100 dockstation, and it doesn't work correctly if I'm trying to wake up laptop from sleeping mode. When I lift the lid of the laptop, it seems to wake up, but the image on the screen is just a mess of multicolored lines so I can't work on it anymore. The only thing which helps to solve that problem is rebooting the system.Does anybody know how to solve that? :)

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This is the second Thinkpad Yoga that I've used and it has the same issue as before. Basically, I try to calibrate the pen (since the pointer at the edges is completely off) and it works for the time being. However, whever I reboot or put the laptop to sleep, the calibration is off again. This happens *everytime*. I was hoping someone could help me out and any help would be appreciated! Note: I have downloaded the Wacom Feel drivers from Wacom's website. Also, I am concerned that this may be a software conflict since this has happened on both my last thinkpad, and this one as well, so unless another person is experiencing the same issues, it may be a conflict within my own software installations. Also, I am using the i7, 256gb SSD model. Thank you again!

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I like to use my computer as an entertainment center (which just means late night Netflix/Toonami streaming). I have my computer go to sleep after 3 hours of inactivity so my TV can turn off which makes sure nothing has been on ALL night. But, this only works sometimes. My computer is sometimes unresponsive when I try to take it out of sleep. When I try to wake it, the computer starts up but doesn't display anything. I have tried unplugging the HDMI but that causes the computer to blue screen. I know that my GPU is the reason why I can't use the "ultra-fast" startup option but that can be easily fixed (I am just to lazy/busy to email Nvidia). I have noticed this waking problem can be triggered by initially waking my computer then letting it go back to sleep and when I press the "pc power" button on my Logitech wireless keyboard(which puts my computer to sleep and not off/on) but I have no idea as to what that means. Any help? Thanks in advance.

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Last week I got the Live Security Platinum virus on my laptop (was running the latest version of MS security essentials). I tried running malwarebytes, but was unable (the program would not launch), and my MS Security Essentials seems to have been uninstalled/disabled.

I tried booting in to safe mode & safe mode w/command prompt, but to no avail. The virus seems to have happened after I installed an adobe update, but I can't be certain.

After seeing another post here for a user with a very similar problem, I've run the FRST tool and have attached my log below.

Any help would be greatly appreciated.

- Ken
Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 23-08-2012 02
Ran by SYSTEM at 27-08-2012 09:59:51
Running from G:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
The current controlset is ControlSet002

========================== Registry (Whitelisted) =============

HKLM\...\Run: [WD Drive Manager] C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe [438272 2008-02-19] (WDC)
HKLM\...\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [648504 2008-05-16] (Pure Networks, Inc.)
HKLM\...\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash [451896 2008-05-21] (Pure Networks, Inc.)
HKLM\...\R... Read more

Answer:Live Security Platinum Virus + Critical error shutdown/reboot

Hello kengscott,

Welcome to the forum.

In case you still need assistance please download the latest version of FRST and run a fresh scan.

In case you have used msconfig to disable startup entries please enable them all before running FRST so that we can see and remove them.

In case I didn't get a reply I'll close the topic after 3 days.

93 more replies
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. . . Macrium Reflect "fix boot errors" is saving my A**!
Between updates, on Wake from Sleep, no Wake . . .. requires hard start . . . spinning dots . . . no boot . . . requires my Macrium Reflect intervention disk . . . "fix boot errors" . . . . System then actually does Start . . .
Anyone else . . . ? What is going on?

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Pretty sure I've figured out the perfect low power backup solution for my parents house so everybody there can be backed up to my file server. My file server is an older system, Pentium Dual core, nothing special, and it supports WOL capability. The idea is this, to have the file server in suspend mode all of the time. At 5:55 PM every night, every system sends a WOL packet to kick it on.

(Reason all systems would send a WOL packet is in case other systems are offline... i.e. it makes no sense to have one specific computer handle the WOL packet because, what if it's powered off? Then it kills it for everyone else.)

Anyway, all systems send WOL packet, then at 6:00 PM they all sync data, and at 7:00 PM it goes back into suspend mode.

That way the server is suspended 23 hours a day and only online and using up normal-operation-power one hour a day. Great!

My family uses a mixture of Linux and Windows. I have the Linux side covered thanks to crontab and a simple wakeonlan command utility (wakeonlan 11:22:33:44:55:66, bingo bango done). But I need to find something similar for Windows.

Is there a wake on lan utility for Windows that has a scheduler so I can launch it at 5:55 PM like the above example? I did find this guy - WOL - Magic Packet Sender - Free Windows Software - but there's no scheduler. Can XP/7's task scheduler handle that void? Is there a command line utility available for XP/7 that may work?

Open to all options here... just need a utility for XP/7 that han... Read more

Answer:XP + W7 = Utility for Wake On LAN? (scheduling feature required)

Windows task scheduler can handle WOL tasks if you use a simple batch file to initiate it. One thing you should think of is, what if another system is offline? Will it get the WOL packet too? What if there are too many computers for the file server to handle in that one hour time period? Have you considered the bandwidth of your own home network, plus the speed of the hard drive or raid array that will be the destination for backups?

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I have a fairly new laptop (Lenovo) and for some reason, sometimes when I turn on my computer after it was hibernating or sleeping, the mouse (touchpad) doesn't work until I put it to sleep and turn it on again. This sometimes happens with the keyboard too, but not as often. I'm not quite sure even how to start checking what the problem is.

Any help is appreciated.


Answer:Mouse and/or Keyboard Doesn't Work After Sleeping/Hibernating (Sometimes)

Hey, does anyone have any solutions to this?

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Hi there,

I've had problems with my HP laptop ever since I got it with it shutting down after 2-3 hours of sleeping. Not a battery issue since it still happens while plugged into mains. Also, whenever I try to hibernate, it shuts down instead.

When I turn it on again after it shuts down (regardless of sleep or hibernation), it says (paraphrased) "Windows was not shut down correctly, please choose: Normal boot, Safe Boot, etc." I've searched google and these forums but to no avail.

Any suggestions on where to start looking for a solutions?! I'd like to avoid a re-installation if I can...

Thanks in advance!

My specs are:
W7 Pro x64
Core i5 2430M
ATI Radeon 6770M 1Gb

Answer:Computer shuts down after 2-3 hours sleeping, doesn't hibernate

Do the following rom an Elevated Command Prompt:

C:\Windows\System32>powercfg /list

Existing Power Schemes (* Active)
Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Balanced) *
Power Scheme GUID: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c (High performance)
Power Scheme GUID: a1841308-3541-4fab-bc81-f71556f20b4a (Power saver)

Use the GUID of the plan you are using as follows:

C:\Windows\System32>powercfg /query 381b4222-f694-41f0-9685-ff5bb260df2e > PowerPlan.txt

C:\Windows\System32>notepad PowerPlan.txt

Copy and paste the data from the Notepad window in a post here so we can look at your power settings.

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Hello all. I just bought a Sound Blaster Audigy 2 Platinum for my Athlon XP 1800+ box running Windows XP Home edition.

I followed all of the instructions like it said...not letting Windows install the drivers, to putting it into the second PCI slot.

Actually, I started in a different PCI slot because I had a dilemma. I have a firewire card that NEEDS to be in slot 1. I also have a ATA card that NEEDS to be in 1 or 2. So at first, I put it the Audigy in PCI 4. I installed the drivers and then rebooted my system. I got all of the software but when I went to turn the volume up it said "Cannot detect any Creative Labs Sound Blaster Products. Try Reinstalling the software."

So, I reinstalled the software, and rebooted. Still nothing. I ran the diagnostic. I failed everything except the detection of the card. Wav, MIDI, etc...they all failed.

So then, I made a sacrafice. I took out my firewire card because the SB Audigy 2 Platnium has 2 firewire ports on it anyway, so I thought I could just use those. So, I put the sound card in PCI slot 2 like it says to. I start up my machine again and then everything is going slow. I try to get into the setup program, the "Run" command keeps freezing. I try it through "My Computer"...freezing.

I will attempt to call Creative Labs at 9 when they open...but I thought I might get an answer quicker and better here.

Oh, I also forgot to mention that while uninstalling the software I got a couple of STOP messages... Read more

Answer:Just bought SB Audigy 2 Platinum and doesn't work! PLEASE HELP!!!
check out the place above.
it seems like not all is well with that card.

you may be better with your old card back in until you can be sure its gonna be ok with your system.
if its no good then i wuld take it back and go for something like the phillips acoustic edge which is far better anyway.

hope ive helped some....good luck

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Hello Forum Members,

I have a Creative Audigy 2ZS Platinum sound card and Front end Drive installed on my PC. Although everything is correctly installed with all the proper cables, I can't get any sound from the headphones when they're plugged into the 1/4" phone jack. Neither can I get anything to record using the front end MIC jack. I'm using a Radio Shack PZM microphone. since it uses a AA battery, I'm assuming that the microphone is of the "dynamic" type.
The Jumper is in place on the front end driver board. All drivers and features are current so, there's no problem with upgrades. Can anyone give me an idea of what's wrong? I've tried the Creative Labs website and got better information from my dog :hotbounce :hotbounce

Answer:Audigy 2ZS Platinum Front end doesn't work

On your lower right handed corner, you should see a speaker icon, right click on that and click on properties. Make sure the Master volume control isn't mute-do not check the mute box.

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Hi alls, I have searched on forum for the issue of remote, but no luck. so i start a new topic then.

I have this carte Creative SB X-Fi Platinum Fatal1ty Champion

Since from the site of Creative, it has only driver avaiable for windows 7 x64, so i installed the driver. It works great, then the console can work too, but he can't starting automaticlly when windows boots. - i have to start the console by my-self and he can't be in traybar (notification area) either.

Then the second thing is ... the remote doesn't work.

PS: I have used the update tool from Creative and all seem that all driver or soft is updated.

Anybody has a solution to make the remote works again in windows 7 ?

thank you as much.

Answer:Creative SB X-Fi Platinum Fatal1ty Remote doesn't work

Seems like an interesting piece of hardware there.

Yes. I have an idea.

Right click on the remote device in device manager. Properties. Details tab. Change dropdown to hardware ids. Copy and paste results here. I could possibly locate a driver for it using that information.

You can place a shortcut to the software you want to open with Windows in your user folder, under start menu, startup folder.

Here's the location:

C:\Users\{YOUR_USER_NAME_HERE}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

If you want the software to open with Windows for all accounts, add the shortcut to here instead:

C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Startup

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I'm running Windows 10 on a Surface 3 and I would like to stop having to log-in after waking the tablet. I already ran netplwiz, unchecked "Users must enter a user name and password...", and applied the settings. I also went to power options and verified that a password required upon wake is turned off for both battery and plugged in settings. Both are currently marked as "No." What else do I need to change to fix this?

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I have two monitors: (HP LP3065) & (HP w1907)
I am running dual configured independently with the LP3065 as my primary display. I have a Nvidia 8800 GT card.

When the computer goes to sleep the LP3065 primary monitor won't wake up.

When I restart my computer the LP3065 primary monitor won't wake up.

When I start the computer manually everything works fine.


Answer:My monitor does not wake up after reboot.

I can't find the power supply specs for my Pavilion m9280f.

Product Specifications*&

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Every time I double tap to wake my 950 reboots on the creators update (not on insider build) does anyone experience te same behaviour?

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I'll try to be as detailed yet succinct as possible. I have a laptop with a busted screen i'm using currently to host my media remotely with ORB, and I've been able to use WOL through the interface to be able to wake computer remotely after it enters sleep.

just got a MAC and need a windows program for work, so i decided to set up Remote Desktop. I'd set it up years ago just to prove I could do it for myself, but my internet upload speeds were never feasible to justify daily use until i got Verizon FiOs. So, got everything to work fine over LAN, then got everything to work from outside LAN by using a Dynamic Update Client from that updates my external IP changes when running on my host computer.

PROBLEM: Trying to save power by letting computer go into standby after 30 min or so, but everytime it goes into standby I cannot login again through my RDP client on my MAC at work. I'm at work so I haven't been able to go on the host computer and look. I've been researching about magic packet and all those options, but i'm not sure if I even need those.

My setup:

Host computer:

Dell1505 1.86 T2400 intel dual core
2.5 GB RAM
Latest ORB client 3.0 or something (note date of my post)
Windows XP MCE SP3
Client computer: macbook air late 2010 model

What works:
Remote desktop over LAN
Wake on LAN through RDP over LAN
RDP remotely with help of Dynamic Update Client so long as its running in system tray

I'm almos... Read more

Answer:Wake On LAN with RDP, login after reboot

Would removing my windows password help? Allowing all programs to reload up and start running after my Dell wakes from LAN?

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HP Pavilion laptop, Windows 10 Pro
Intel i5, 2.60 GHz
8 GB Ram.

I was on 8.1 but did a clean install following the guides on the forums and it worked great. Only issue I had was with the Synaptics settings that keeps resseting after reboot but sorted that out.

Now for some reason 90% of the time my laptop goes to sleep I can only get it to work again by rebooting via power button. I have tried various guides on the forum (disabled fast boot, hybernation, etc) but nothing seems to work. If it does work, it only last a couple of hours at best. I have also noticed that the laptop does not always shut down fully...

I have just done a reset again (did a clean install yesterday) and left the laptop on for about 30-45 minutes and it goes to sleep and I can't wake it. I left everything default to rule out any possible changes I could have made to the settings.

I am wondering if it's the iso I got from Microsoft website when I did the install...

Any ideas where else to look?

Answer:Can't wake from sleep - have to reboot everytime.

Hi zambeezi, some have had success by resetting the power plan options. Control Panel > Power Options >change Plan Settings >Change Advanced Power Settings > Restore Defaults. Apply, OK . You may have to change the entry in the drop down box to get the "restore defaults" box active.

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Had this laptop for just under a month but it has BSOD a lot. This first happened as soon as I switched it on after it was delivered!  I've run memory scans and diagnostics with no luck, I've also run a full virus scan and this has come up empty. I have included detailed dump messages from the last two BSOD here: Seems to occur more when im waking the laptop up from a sleep. Any ideas? Thanks

Answer:U410 BSOD after almost every reboot or wake up

Do you have an hdd or an sdd, as i have had problems with certain brands of ssd cause bsods after waking from sleep mode. John.

Win7 Lenovo Ideapad Z580 i5-3210m HD4000 Win7 x64 8gb 1600MHz Samsung 830 256GB SSD

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Hello Bleeping Computer,
Yesterday my machine was infected with Live Security Platinum. I appear to have successfully removed the rogue AV program after following the BC guide using MBAM (although I initially struggled to uninstall the program in Control Panel - nothing happened when i clicked 'Uninstall' - it has now disappeared from my program list though)
However, I've been left with a few issues:
1. On reboot all my desktop icons rearrange themselves on the LHS of the screen in alphabetical order. Auto-arrange is not checked. This is workable but annoying...
2. Periodically IE9 redirects to something like a googleads or adclick address. Once it asked me to click on a picture of a 'fire'?! I just closed the window...
3. Windows Firewall is disabled and I can't re-enable it - Error message: 'Windows Firewall can't change some of your settings. Error code 0x80070424'
4. AVG seemed to have been disabled so I've now uninstalled and reinstalled
5. AVG Resident Shield keeps indicating a Trojan horse Dropper.Generic_c.MMI in c:/Windows/System32/services.exe
6. Ran MBAM again overnight after removing Live Security Platinum and it's still picking up a few things. Currently it's quarantined the items in the attached JPEG:

I'm running Windows 7 64-bit so didn't run the GMER log as instructed. DDS.txt log is below, and Attach.txt attached.

Would appreciate any help on this matter.


DDS (Ver_2011-0... Read more

Answer:Live Security Platinum removed but desktop icons auto-arranging on reboot, IE9 regularly redirecting, Windows Firewall disabled

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Question: XP reboot required

Every time I turn on my PC, I get to the XP password page but the screen is frozen and I can't type in my password. I have to turn off and on again, and it then unfreezes and allows me to enter my password and proceed to my desktop.

This happens every time without fail and is incredibly annoying, as you can imagine. Any ideas why this is happening and possible solutions?


Answer:XP reboot required

This can be a sign of an infection or malware
Go to this board, read the first "Sticky" at the top very carefully, then post your log on the Hijack board for expert help.

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Question: Reboot required

Hi, about 2 months ago I had a serious computer problem - black screen of death, etc.
I am using Windows XP professional with Service Pack 3.
I repaired it by reinstalling windows using the "Repair" option - I wanted to avoid having to reinstall all of my software and spending countless hours adjusting my settings, and getting things to how they used to be before.
To further avoid problems, I bought the Uniblue Powersuite which has 3 programs - registry cleaner, driver scanner, and speed up my PC (system tweaker). I don't know how useful these are, but I don't know enough to do this maintenance myself - I think cleaning the registry and making sure your drivers are up to date could be important.
Also, I downloaded HijackThis, and I generated a log file which I will paste below.

So what are my problems? The computer often needs to be rebooted after I first start it up, because the screen will start flashing a "blip" of white every couple seconds, and program functions / menus / mouse will become unresponsive. It may have something to do with having deleted a "Monitor helper" program under device manager. I think it resolved the black screen of death, and I thought it would reinstall the monitor helper when I reinstalled the drivers for my monitor and video card. But I don't see that monitor helper program there anymore. Also, I switched to using Google Chrome for my browser, because IE caused my computer to crash. I used to use IE ... Read more

Answer:Reboot required

Well, maybe I should call the thread "Flashing screen, unresponsive software, reboot required."
I hope someone replies to this thread, I keep having the problem and I didn't used to.
Basically, on first boot, I get the flashing screen soon after boot-up into Windows XP. Or after I try to run a program or open a browser. Then I have to push the reboot button on the computer case, because nothing else responds. Please help me fix this problem. Thank you.

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Question: Hard disk sleeping

I installed a 300 gig hard drive last year and planned to use it for archiving so let it "go to sleep" if not being used. I now want to have it available at all times. I knew how to do this at one time but cannot remember. Help


Answer:Hard disk sleeping

Control Panel - Power Options, but beyond there it depends on the Windows version, which you don't include.

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My pc reboots on resume from sleep(S3). Attaching the log files.

Please help


Answer:Win8 64bit reboot on wake from sleep

Originally Posted by sonisame

My pc reboots on resume from sleep(S3). Attaching the log files.

Please help


Three various hardware complaints. I would run a system file check to verify the OS files and if the crashes continue we can start checking hardware.

SFC /SCANNOW Command - Run in Windows 8

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My Think pad Yoga will not wake up once it goes to sleep. If I restart or shut down it hangs on the restarting/shuting down screen indefinately. There is a BIOS update to 1.30 available, but I can't install it, presumably because of the restart hang. Any suggestions?

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Windows tells me that I am connected to the network but I do not get internet access after turning the pc on, waking it from sleep or restart. However, if I disconnect from the network and reconnect I have internet access immediately. Thoughts? please and thank you.

Answer:Won't connect to wireless network after reboot or wake up

Sometimes when wake from sleep the PC doesn't reconize the modem properly, but is nothing to worry about.

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Wake PC from sleep and it reboots everytime. Just noticed that theres a Kernel Power 41 event viewer log.
Anyone experience this issue?
I'm willing to guess it's the chipset drivers since everything else seems to check out fine for me.
Running on:

Phenom II X4 965 BE
Asus M4a89gtd pro/usb3
8GB Ram
Asus GTX470 vcard
850watt Corsair PSU.

Again, all drivers up to date except that chipset doesn't have Win 8 drivers yet (and maybe never will unless AMD gets on the ball). Have tinkered with all the memory settings I could just to be sure it wasn't the memory and it still wont matter (and sleep worked 100% in Win 7 64bit so that cant be the case).
Only issue I have had with Win 8 so far and actually loving it.

Answer:Win8 64bit reboot on wake from sleep...


It's crashing because of a driver. If you run the tool as Admin and then post the zip it says to make, we'll figure it out easily:

Windows 8 Log Collector

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I have the same problems, pls help me.

Answer:Win8 64bit reboot on wake from sleep...

Originally Posted by Cocogarry

I have the same problems, pls help me.

I suggest you to start your own thread.

Anyways here is the analysis.

******************************************************************************* *
* Bugcheck Analysis *
* *
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arg1: fffff8801ba1c000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff880018febaf, If non-zero, the instruction address which referenced the bad memory
Arg4: 0000000000000000, (reserved)
Debugging Details:

Could not read faulting driver name
OVERLAPPED_MODULE: Address regions for 'HTTP' and 'dump_iaStor.' overlap
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80073bc3168
GetUlongFromAddress: unable to read from fffff80073bc31f8
fffff8801ba1c000 Nonpaged pool
fffff880`018febaf 660f7f41e0 movdqa xmmword ptr [rcx-20h],xmm0
MM_INTER... Read more

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Lately, when I put my desktop computer to sleep and when I wake it up again, I have to do a restart to get the internet back again. This is an intermittent problem and only has been happening recently. I was having a lot of trouble with Blue Screens of Death and the "Aw! Snap!" memory problems with Google Chrome so I was fooling around a lot trying to fix those problems. I turned out that I had a bad RAM chip so when I swapped the RAM cards out for new, the Blue Screens stopped happening as well as the Chrome memory problems ended. But, I cannot remember what all I messed with, settings wise.

I use HughesNet satellite as my internet provider.

Any idea of what I may have changed to cause this?

Answer:Sleep/wake up have to reboot to get internet back again.

Originally Posted by dahermit

Lately, when I put my desktop computer to sleep and when I wake it up again, I have to do a restart to get the internet back again. This is an intermittent problem and only has been happening recently. I was having a lot of trouble with Blue Screens of Death and the "Aw! Snap!" memory problems with Google Chrome so I was fooling around a lot trying to fix those problems. I turned out that I had a bad RAM chip so when I swapped the RAM cards out for new, the Blue Screens stopped happening as well as the Chrome memory problems ended. But, I cannot remember what all I messed with, settings wise.

I use HughesNet satellite as my internet provider.

I use HughesNet satellite as my internet provider.

Any idea of what I may have changed to cause this?

Your ISP is more than likely The problem.

This is probably your problem. Satellite use for getting on The Net is close to being worse than a dial Up. When I worked for EDS I installed/maintained Satellite Systems that at the time were on every GM Dealership, this was before the Net too hold. Get another provider , there has to be at least AT&T around where you live unless you are in The UP. I used to Live in The Detroit area. Dish use is very unstable due to weather, sun spots, the dis has to be pointed directly at the Satellite .

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I followed the Live Security Platinum Uninstall Guide on this site. In the end, Malwarebytes found the 3 scoundrels. But I can't connect to the internet. Well, to be more correct, the Local Area Connection shows me connected. To get to this point, I manually specified the ip information, since I couldn't get Winsock fixed, no matter what I did... various Fixit and methodologies. The second issue is the firewall. I can't turn the Windows Firewall on or off. I can't access the settings at all. I downloaded the sharedaccess.reg fix suggested on another site and it got me a little further... the message now is that I have to start the ICS Service. Starting that service doesn't help and making it automatic start doesn't help. So, where do I go from here? Thanks

Answer:LIve Security Platinum Uninstall Guide July 1 doesn't work- "winsock" and firewall

DownloadFSS Checkmark all the boxesClick on "Scan".Please copy and paste the log to your reply.

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Hello, before I post the logs I will say what's going on. 1st: Sometimes when I boot up the computer, and after I log in as admin with a password, I get to the desktop, and the mouse works, but clicking isn't effective, either on icons in the desktop, in the tray, or in start menu. If I restart, it usually fixes this problem, but sometimes I have to reboot 3 or 4 times for it to work.
2nd: No one else uses this computer, and no one was even in the house this week, but a few days ago when I logged on I noticed the colors were different in the heading bars and tabs on the internet. 3rd: I just installed a webcam and am afraid it is easily compromised. Here are my logs. Any help would be greatly appreciated.

UPDATE: I was looking at the registry and found this: InfoTip Play and Manage Games. Is that a virus?? I don't have any games other than solitaire.
I have also looked into this "SweetIM" thing, could that be whats causing the problem? i deleted them from registry. But I still think there's something wrong here. Thanks again.
Hijack this
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:32:15 PM, on 5/5/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\... Read more

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For the last few years I've been living with a problem that I thought was hardware related. I just installed a new hard drive and I still have the problem!

Every time the computer starts up it locks up in the Windows Loading screen before you see the logins. Everything just stops, but it is still on. Under no amount of time does it finish booting up. It must be restarted using the restart button to completely load. The restart button is successful 100% of the time. Why won't it load off the initial start up?

Windows XP Pro with and without SP1
8GB Seagate HD and the new 160 GB WD HD.
TYan motherboard. 256 RAM.
PIII 800 MHz processor.

Answer:required reboot on startup

Start in safe mode and enable logging.
Then you can later look at bootlog.txt to see if it gives some clues.

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I was wondering if any one else has come up against this problem with Win 7 home premium.
In power options the setting is balanced, monitor 10 mins, hard drives 2 hrs.
When I wake up the system I noticed that two of my four drives were missing, a reboot fixes it but why is it doing this?

Answer:Missing hard drives after sleeping

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I have got a W530 2438CTO. Things seemed fine when I first got it but after a while after having kept it up to date with BIOS updates and and other hardware updates I found that it started having trouble going to sleep. Roughly once out of every 4 attempts to put it to sleep it will fall over instead of sleeping. The screen will black out and you cannot resume from this point but you can see the disk light flashing so I know its dooing something. It will do this for about 10 min and then it will completely power down, not sleep. When I turn it back on Windows complains it did not shutdown properly and do I want to boot into safe mode. Has anyone else got this problem with the W530? I have logged a support call for this but as I expected they give me all sorts of silly tasks like Restoring my pc to a known last good state, which is not great cause I will loose a lot of things I don't want to loose a this stage. They also sugest re-updating the BIOS but I have already tried this so I know that doesn't help.

Answer:W530 has a hard time sleeping

Is there anything in Event Viewer that might be helpful?

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Our machines, when they sleep, then try and wake up again, get a "no boot device found" error.  reboot, it goes into diagnstics.  Reboot again, it goes into attempting bootp. Reboot again, it starts windows 10 normally. I have turned off all os options with regards to sleep (high power power mode, turned off hybrid sleep, turned off "turn off hard drive after" etc..._)  all to no avail. Any ideas?  Thanks update: found we had a slightly older bios, so I'mgoing to see if that helps (.012 vs.014)

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Relevance 51.25%

I got a brand new Lenove W520 - 4276-37UI put the thing to sleep put it in my backpack. and it wont wake up. Instead it just cycles through the boot process.My laptop also has random reboots.  I have found many other posts on this with no one solving the problem. They come with ideas of changing the bios, or ram.  The laptop is brand new so I sent it back to the lenovo repair shop, and got the message "Nothing is wrong" with it and sent it back. Lenovo what is wrong? Should I just return the computer? 

Answer:W520 "wake from sleep", "random reboot" issue

When did your computer ship? If it was less than 21 days ago, you should consider returning it.  This issue has been outstanding far too long.

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I've gotten the Windows 7 RC 7100 x86 iso burned to a DvD. I have a spare HDD (30gb). I unplugged my main (XP) HDD so I wouldn't have an conflicting problems (if any) during the install.

I put in the CD and rebooted. I booted from the CD and went through the install process. It all went well, no problems, it made its main partition with the reserved system partition on the HDD.

The computer I tried putting it on has:

AMD Athlon 64 3200+ - 2.2ghz
1.5gb RAM
nVidia GeForce 6600 Graphic Card
[eMachines model: T6209]

After the initial file copy and 'expanding' it says I have to restart the computer to continue. So I did. Starts up like normal, then all I can get a glimpse of on the screen is "Loading ..." - dunno what else it says
then I get the Windows Boot Manager telling me "Windows has encoutered a Problem communicating with a device connected to your computer.

File: \Boot\BSD
Status: 0xc00000e9
Info: Unexpected I/O error occurred.

I got frustered cause this happened multiple times (kept reformatting, then reinstalling) so I put it in a computer and was gonna intend to put windows 2000 on it (Pentium 3 1ghz Processor w/ 328mb of Ram)
Once in that computer Windows 7 started up normally and finished the install process and works on that computer. Which is below the requirements.

I have another eMachines computer [Model: T3256] that I put the HDD to see if maybe its a eMachines type problem or not. Windows 7 booted up just fine on that computer too (AMD At... Read more

Answer:Windows 7 trouble. After first required reboot.

Did you try plugging in the XP HDD, then installing?

Based on the error, it looks like the setup is looking for a file on a HDD. Also, check to make sure the cables are connected correctly.

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I have an SMC 7004BR router, cable modem, a 98 PC and an ME PC connected and sharing a single ip. All works just fine, except that after I reboot the 98 machine, I always have to manually issue a winipcfg command and renew before I can connect to the internet. The alternative is to wait approx. 4-5 minutes, after which I can connect normally, i.e. without doing the winipcfg. The ME machine does not seem to ever have this problem. Any suggestions would be greatly appreciated!

Answer:SMC7004BR: winipcfg required after every reboot

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I have a situation that UAC must be disabled in order to use a web based application features like merging data into MS Word, uploading/downloading within this application. I disabled UAC using GPO to all machines but for the next person
that will log on to the same computer the function of the web application mentioned will not work until the user goes to the Ctrl Panel > User Accounts > User Account Control and click OK on the warning message that says 'This setting will
take effect after you click OK and reboot' . I have like 1200 computer to manage and this causing big problem.

How can I automate using maybe GPO or pushing a register entry or anything you can think to turn off UAC
without a reboot required or even to do auto reboot after the GPO is applied. When this yellow exclamation in Ctrl Panel is ON with a message 'This setting will take effect after you click OK and reboot'  the application will
not work.
This 3rd part vendor are unable to make this application work while UAC is ON and I wonder how other application makers make their app work while UAC is ON.
Thanks you for your help.

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Hi there, hope you can help,
My pc freezes, will not respond to controls, and has to be reset. The only common factor is that it happens whilst playing World of Tanks.
It isn't a frequently occurring problem - maybe once or twice a month. But I am worried that it is affecting my pc adversely.
I have checked my GPU temp, and it isn't showing any spikes or problems there that I can see.
Sorry if I am not providing much useful info to start with, but I'm somewhat of a novice to tech support forums.
Thanks in advance!

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This is one of the most annoying problems I've seen. I've replaced the hard drives, and adjusted the settings in my bios to support AHCI.

My system is includes Gigabyte EP45-UD3P motherboard, 8gb OCZ Platinum DDR2 1066 memory, Intel Q550 CPU, Dual Western Digital Raptor 300Gb drives in RAID configuration, EVGA GTX 295 graphics card. The system was overclocked, and now is running at stock speed to erase any doubt it was the issue.

The issue is I install Win 7 Pro, and everything works fine, until I power the system down, and turn it back on my Acer monitors LED light turns blue as if its going to the Windows login only the screen turns black, and hangs there indefinitely. The only solution that works is to repair the MBR with the Win 7 disc after hitting reset.

I have gone over everything that could be the issue. I have the original disc with drivers that came with the motherboard, I ran all Win updates, and they installed without an issue, the hard drives were replaced, and check disc was run. I replaced the CMOS battery. Every component I've had since bought new. I even have
the boxes to everything.

If I select restart in Windows, it powers up fine till you turn the power off then it's back to replacing the MBR. I have no special partitions, and let Windows allocate the drives with the typical 100mb partition during install.

I never experienced a similar problem. I assure any help with a solution is greatly appreciated.
Thank you to all who offer support.

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I recently installed Beyond Divinity, I game I had though I had lost years ago.

The installation went without a hitch until I reached a message saying:

"Application installed successfully. Reboot the computer to complete the installation. Continue?"

It shows the word "Confirmation" and the yes/no boxes above that.

Now normally this wouldn't seem like a problem, I'd just click yes and it'd reboot and I'd play BUT- I've already gone through this message box twice, and it doesn't seem to be changing anything.

I searched on Google for this, and got many different things but the answer seems to be unique to certain games and I couldn't find anything particular to Beyond Divinity.


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Hi,After a malware infection, I have had to restore from an earlier image. This has solved the malware problem but bought with it an old problem to which I never found a solution (It eventually - after 3 or 4 months - just went away!!)Computer Toshiba Tecra M5 Twin Core 2GB RAM running XP Pro SP3. All windows updates applied.Scanned with TIS 2010; Malwarebytes; Asquared and nothing found.The computer operates normally and then, under no one single set of circumstances that I have been able to figure out, one process will start to take 100% of the CPU (according to Taskmgr). This slows the computer right down. Often it is possible to kill the offending process (which is usually, but not always, windows explorer) and continue working. If the offending process is restarted immediately, it will again take 100% CPU. If it is restarted some 5 or 10 minutes later, it often works normally. The other favourite candidate to take 100% is Firefox but I expect that this is because these two processes are mostly always active.Sometimes (often after the 'fix' of killing a process) killing the offending process will simply result in another process taking 100% CPU. In these circumstances shutting down the computer results in a lot of different processes refusing to be shut down and windows requesting the user to kill the process. Eventually, it just becomes easier to turn the computer off.Any suggestions as to how to fix the problem would be gratefully receivedKRRPS - if at ... Read more

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Hey All,

I woke up this morning only to find that if I played a game, my PC would just freeze up.
With no warning, it'll make a stuttery, bleeping noise, then just lock on the screen.

As far as I'm aware, there is NO way to escape this. Ctrl+Alt+Del doesn't work or Windows+D.
I have to manually reboot the computer.

I've tried downloading new ATI drivers and lowering the power my card uses - but to no avail.

I'm a big gamer, and for Christmas, this is a big let down.

Any help will be much appreciated, and if you need any more information don't hesitate to ask.

The Cat

Answer:Games Crash, Reboot Required

Just to update:

I watched a video, and the same thing happened.
Me thinks it might have something to do with the sound drivers.

I'm running software to update my drivers, and Audio and Display need to be updated.
Fingers crossed this might work.

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Can anyone give me some advice on how to reboot my PC after installing driver updates. (WIN 7 PRO 32bit) The problem seems to be that the keyboard driver did not install properly, and on re-starting gave the message "REQUIRED DEVICE is Inaccessible" - consequently I am unable to type any instructions (screen keyboard not set up) and I cannot access the Launch start up repair screen.
Is there any way I can get into my PC to get back to the last restore point and undo the damage ? Any help would be greatly appreciated - an idiots guide would be ideal ! Thanks.

Answer:Required device is inaccessible - How can I reboot ?

Hi BobbyE,

Welcome onboard.

Are you able to get into Safe Mode?

Keep pressing F8 repeatedly as your computer boots.

If it gets into safe mode successfully, in the Advanced Option Menu, select "Last Known Good Configuration (advanced)" and press ENTER.

That should discard the faulty driver and boot with the configuration it booted from successfully last time.

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Hi... xp stopped responding and I decided to power off.

Was never able to restart after that. Normal boot shows the windows initial screen, but eventually just restarts, safe mode does the same thing whether it's with network, command line or plain safe mode. Last known good configuration does the same.

Needed to use a file so decided to remove the HD and re-install to another PC. I did have access to the file in question but now I'd like to fix the problem.

The other system uses AVG. I started a scan and it detected Cekar.d (A0003977.exe, wdfmgr.exe and initially ntldr.exe), Dropper.Inor (ntdetect.hta, A0003979.hta), PSW.Generic5.ABVW (ctfmona.exe), PSW.OnlineGames.AAFI (ctfmonb.exe), PSW.Generic5.AFYK (ctfmond.exe), PSW.OnlineGames.ZWT (LotusHlp.exe) and some others but for whatever reason the scan stopped. I restarted it and now the AV still finds most of the threats it was seeing before but not Cekar.d. in the ntldr.exe file.

The system that had the problem was running Win XP Home SP1. Unfortunately, I can't find the manufacturer's recovery CD.

HD is still in the other PC. How should I attack the problem?

Answer:XP doesn't reboot, safemode doesn't work

Update... Three passes of AVG and all threats were put in vault. Tried to re-install the HD to the initial system but no change... System says it didn't start correctly, that a new software of hardware could be responsible, the suggests to try las known good config, none of the options work, they all perform some tasks then windows reboots and ends up in the same screen.

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I have an SSD as my primary windows drive and a 1TB WD Blue and 4TB Seagate Barracuda hard disk. Both drives go to sleep after awhile when I'm not using them as expected, but when I shutdown my PC Windows seems to want to wake one (or both) of the drives on the "Shutting down..." message screen delaying the shutdown around 5 seconds longer. If the drives are already awake, then the shutdown is very fast.

Is this just the normal behavior that Windows needs to wake the drives momentarily before shutting down? It's not really a big deal, just curious.


Answer:Slow shutdown when Hard Disks already sleeping

Yes, that is normal. If you have Write Caching enabled, Windows must instruct the drive to flush the buffers (final write) before closing. If the drive is idle or asleep, it has to wake before that operation can occur. It's better to leave write caching enabled as it can save many seconds over the course of the day rather than gaining a few seconds at shutdown.

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I have found something odd today. Normally my computer goes into hybrid sleep mode just fine. But I have just added an oldish SATA hard drive to the system, and now it won't go into sleep mode.

After selecting Sleep, the screen fades to black then immediately returns to the "computer locked" screen.

The drive itself seems to work fine, and the problem goes away after disconnecting the SATA cable from it.

Anybody got any ideas for this one?

Answer:Hard drive stops Windows 7 from sleeping


Might want to check the properties for that drive in Device Manager.

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My XPS laptop, not on battery, has a bad tendency to put my external USB 3.0 hard drives into something like a sleep mode after a time. It's mildly annoying when I go to access them and have to wait for them to wake up, but it's much more problematic that this sleep occurs in the middle of long operations like a big phone sync, or a backup copy (both of which are actively accessing the drive!). I can't find any settings that control this. Anybody have any tips on how I can keep this from happening?

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One day i woke my computer out of sleep and almost nothing left up from the previous evening worked. I could navigate a little. Couldn't get to the start menu; couldn't get to task manager. I had to do a hard reboot and left it down for 15 seconds. But when the computer came back up, it restored everything that was previously running, as if nothing out of the ordinary had happened. And then everything worked. Is this expected behavior in Win 7?


Answer:system freeze after wake; reboot; all apps restored - normal??

It sounds like it was Hibernate and not Sleep in this case. Desktop computers often come with Hybrid Sleep, so if Sleep fails(power's been cut off) then Hibernate will restore your apps from disk. Sleep only restores from memory.

More info: Sleep and hibernation: frequently asked questions

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I have a system that acts funny at least once a week. Every running program randomly spawns extra phantom windows that appear in the taskbar. They don't seem to be actual windows that open on the screen, they're just in the taskbar. They often don't even have titles. When this happens, the system becomes unusable and has to be rebooted. According to AVG and Ad-Aware, it is a clean system. This system was new about four months ago. What could be causing this?

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Hi, I'm new at this so here goes:

I am a tech and am running hijackthis scans and combo fix. I have both of the report logs for this and saw in a different forum dealing with combo fix to post those logs.

Here's the HJT report log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:43:35 AM, on 6/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device

C:\Program Files\Bradford Networks\Client Security Agent\bndaemon.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\CCM\CLICO... Read more

Answer:Solved: Symantec Reboot required Error

Here's another HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:44:12 AM, on 6/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\Bradford Networks\Client Security Agent\bndaemon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Intel\AMT\UNS.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\... Read more

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Hi all

slight problem with my system, occasionally the mouse will suddenly freeze, then the cursor will dissapear, and i have to reboot the pc to gain control of it, (its done this 4 times now)

im running windows 7 ultimate, using a wired mouse.

anything i can do to solve this?

Answer:Mouse freezes, then computer, reboot required

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So as per title if i plug headphones or speakers into audio/mic port on my Inspirion 15 the sound continues to play thru the internal speakers. A reboot with either plugged in will make either work.If I unplug then of course internal speakers start working, but if I re plug speakers back in they won't work ,sound continues to play internally.
I have gone into control/ hardware & sound / sound and have unenable and enabled makes no difference, I still have to reboot to get it to work.
This notebook is two days old. Its the weekend so no Dell support.
Any suggest appreciated

Answer:reboot required to get sound thru headphones or ext speakers

Hi Dazhann,
As the system is brand new, we would request you to update the audio drivers,Chipset drivers and BIOS from and check if the issue still persists,If so please get back to us.

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I have this problem with my internet connection. I often download via rapidshare links and I even have a premium account. I also use Jdownloader to manage the downloads. (I know the problem does not lie with Jdownloader)

But when I have multiple downloads at top speed my connection suddenly drops. I can still browse the internet (limited) and download via torrent, but not via a browser/download manager. I always limit jdownloader too 1 download, but it still happens.

Disabling and re-enabling the networking hardware does not work. Reconnect does not work. I have tried a lot of things but nothing works.

The only thing that solves the problem is rebooting.

Who know why my internet connection is acting like this ? Is the load too much perhaps ?

I appreciate any help.

Answer:Connection down after intensive downloading, reboot required !

It could be your ISP throttling you. Do you have an unlimited internet plan? A lot of ISP's will throttle your speed if you do a lot of downloading and uploading, especially via torrents. You could also need to forward your ports for your torrenting. Not having a port forwarded for your torrent client could cause some major slowdowns in bandwidth. I always limit my torrent client to about 75-80% of my upload speed, because uploading will suck all your bandwidth up. Try limiting your upload speed on your torrents first and if that doesn't help speed up your downloads, then try forwarding a port for your torrent client. - Port Forwarding Guides Listed by Manufacturer and Model

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Hello reader,

I was hoping someone could hopefully help me eliminate this issue. Every time I start Photoshop
my sleeping HDD's will wake up and slow the loading time. I hear the mechanical noise of them starting to spin while Photoshop is in limbo until they are finished. Granted it only takes a few seconds per drive but man is it annoying, especially when Photoshop is set to use a SSD as it's only scratch disk and is installed on a different SSD.

Is it Windows that's causing this or Photoshop? I have Windows set to turn off disks after 20 minutes, Photoshop, as mentioned above only has one scratch disk which is a SSD.

Is there any way I can keep drives that shouldn't be getting used to stay powered off when I load Photoshop?

Normally when I access a powered off drive I hear only that drive spinning up when I click a file in it but with Photoshop I hear them all starting to spin.


Answer:Sleeping Hard Drives Causing Slow Loads.

Hello Skullomania,

I find this to be inconsistent as well. Usually setting Turn off hard disk after to "Never" or higher minutes to prevent the drives from being turned off/on as often may help.

Hard Drive - Turn Off Hard Disk After Idle or Never

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I had my sleep mode working just fine, for months. After 10 minutes, the monitor turns off, after 30 minutes the system sleeps, turning off the hard drive and requiring a password to come back up, which it did in an instant after the password was entered.

Then it just quit doing it, with no change of settings!

Now when I move the mouse, the monitor comes back on, but everything is up, it never requires a password and the drive is already running. I can also tell because it used to draw 6 watts on the power meter of the UPS and now draws 65 or so.

Why is this happening?

Answer:System was shutting down hard drive when sleeping but stopped doing so

It sounds like it is never going to sleep. It is simply turning off the monitor.

Manually put it to sleep and then check the power draw and the password on resume.

Start > Power Button menu > Sleep

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Windows 7 continues to revert back to the old wireless profile despite me deleting all old wireless profiles.
Wireless adapter is Edimax EW-7128g, newest drivers for Windows 7 64bit
First set up a WEP profile the usual manner by connecting using the bottom-right wireless networking widget; "Save this connection", yes.
Works right off the bat, first time
Needed to switch to WPA on router for better security. Same router. Done. Entered new credentials using the same wireless networking widget. Works fine first time, right off the bat.
Computer enters sleep mode overnight.
Upon a wake (or restart, or cold boot) - Windows 7 reverts back to the old WEP profile.
I go into "Manage Wireless Networks" I select the profile from the list, hit DELETE. Removes it from the list. ADD new profile, supply proper WPA credentials, "Save this connection". Works fine. Manage wireless networks displays proper information (WPA security)
Restart, or reboot, or logoff. BOOM. Back to using the old WEP profile!!!
Tried this using Administrator account and user account. Same behavior.
Workaround is to change the security type / credentials or delete & create a new profile every time windows is rebooted/logoff/restart.
I cannot for the life of me figure this out. I am not using the vendor's connection utility. Windows cannot remember the new connection profile and despite me deleting the old one ... continues to revert back to it.

Any ideas?

Answer:Windows 7 reverts back to old wireless profile on reboot,restart,wake

Try to manually create a new network connection from the start instead of trying to mod the old profile. I did this just last week and it worked for me.

Create or modify network profiles

If the network that you want to create a profile for is not in the list, click Set up a connection or network, click Manually connect to a wireless network, click Next, and then follow the instructions. If you save the network, a profile for the network will be created and stored on your computer. To select specific authentication and security settings, click Change connection settings.

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I have a Dell 2713H monitor. When I hook it up to a Mac, it wakes up fine when waking from sleep.
On my Dell laptop, I have to manually press the monitor button to get it to turn on.
I have the latest driver for that monitor.
From what I can see, I have also the correct settings.
Is there anything else I can try to have it wake up with the computer?

Answer:Monitor doesn't wake up

what operating system do you have?

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Yes, I know that there are similar threads on this problem but none has the solution for mine.

Basically, I cannot use Remote Desktop to connect to my PC which runs Windows 7 x64 Ultimate when the PC is in sleep mode. The problem didn't exist when I used Win 7 x32 before.

Here's some information that could be helpful for you in detecting the problem.

- My PC is connected to the internet through a wireless router. The IP address is fixed (through TCP/IPv4 property). Note that I can use RD when this PC is on.

- The wireless adapter is Dell Wireless 1505 WLAN mini-card. In the device manager/Power Management, I have all 3 options ("Allow the Computer to turn off this device", "Allow this device to turn the computer", and "Only allow a magic packet") checked. I have tried all combination of these options but none works.

Answer:Wake On Lan doesn't work


Make sure these settings are also enabled.

If you do not have those settings, try looking for a network adapter driver update.

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Hey guys,
I'm L730 user and I'm on the latest .321 build. I have this very irritating issue ie. my alarm tone is too low that I can't hear it while I'm asleep. I had to go back into time and buy an conventional Alarm Watch.
Anybody else have this problem too? Anybody figured how to sort it out?

Answer:My Alarm doesn't want me to Wake Up!!!

make sure if the media+apps volume is at the highest. Other wise it seems more of a hardware issue. I own a lumia 730 but do not face this issue as i have a everyday alarm for 5.30 in the morning.
Do ringtones during incoming calls and music also plays too low?

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Hello,         I have been using this new machine for last 2 months and am experiencing this issue from time to time. When I don't work on the laptop, I just close the lid. After some time, I see that the red led light on the lid goes blinking on slow pace - that tells me the machine has gone into sleep mode. Now, when I come back to the machine later, usually I see either the red led is still blinking or completely gone off. I open the lid, the machine wakes up and I can start working on.       However, at times, when I come back, I see that the red led on the lid is constantly on. In those occasions, when I open the lid, the machine doesn't "wake up". I see that the greed led on the power button is constantly on - so that kind of indicates that the machine IS probably awake. But, the screen is black/empty as if its still sleeping. In these situations, I normally end up with force restarting the machine - making me to reopen all the  applications once again, if not loosing some work/data.        Is there anywya I can tweak any setting or follow any best practice - that can prevent this issue from re-ocurring?         Thank you very much in advance for your suggestions.

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When I close the lid of my HP dv2045 the computer goes into sleep mode. That's good, but about 10% of the time it doesn't want to wake up again. The "fix" I use is to give it a hard shutdown and reboot. Power settings are typical for a laptop. I'm wondering if anybody knows of a method of waking it with a dark screen up.

Answer:Laptop doesn't always wake up

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I have my monitor set to go to sleep after 15 minutes of inactivity. Once it goes to sleep, it doesn't wake back up unless I either restart the computer or power cycle the display. Being that the BIOS wakes it up with no problem, I assume my computer just isn't sending the wake signal. By the way, the monitor is a Hanns-G HH281.

I have PCI-e link state power management turned off and input auto-search on the monitor turned off. No matter what I try I can't seem to get it to wake up normally. Once it goes to sleep, I have about 10 seconds to move the mouse or press a key to get it turn on, but once the light turns orange and it displays no signal, I have to power cycle it.

Can anyone offer some insight into this issue? Thanks!

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I've never changed the settings, but my new Dell with windows 8 doesn't like to wake from sleep mode. Sometimes it wakes OK, sometimes I have to do a power off shutdown then restart. Has anyone had this problem? If so, how did you fix it? Thanks.

Answer:My Dell doesn't like to wake

A common problem for resume/waken failures are Windows drivers. Updating to the latest drivers possible can fix this problem, but as Windows 8 is rather new it may be a while till you get updated drivers for all your devices. Your best bet is to check the manufacturers web sites.

2 more replies