Computer Support Forum

SONY battery issue Its showing 44% available(plugged in , charging)

Question: SONY battery issue Its showing 44% available(plugged in , charging)

Hello friend .... Please i m very upset...........
i had sony vaio E series with Windows 7 Home premium 64 bit.
its just 1 year .........
all was well last night.. when morning i press power button it was not on i put battery connection then it worked and i htought that battery discharge problem.
But
its almost 2 hours battery status still showing
44% available(plugged in , charging)
and not charging ........ i think as without battery laptop not working........
Please help me with the solution..........
its almost a year to buy laptop.
Hope someone understand what i want to convey...........

With best Regards'
rubal

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Preferred Solution: SONY battery issue Its showing 44% available(plugged in , charging)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: SONY battery issue Its showing 44% available(plugged in , charging)

High chance your battery has gone bad. Contact Sony Support they should be able to help you.

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my HPprobook 4540s laptop's battery is showing plugged in not charging, it is not able to start until i plugged it in but even after plugging in, its not charging a single %, plz resolve this problem. i m using windows 10.

Answer:battery is showing 'plugged in not charging'

Hello preet4, Welcome to Forum !!  Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon. NOTE : Update the latest BIOS for your Notebook from HP Support Site Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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Hi anyone getting this? Any way to resolve?

Thanks

Answer:HP G60 120US battery showing plugged in 0% not charging

There are a few steps that need to be done to troubleshoot this.

Firstly, does your laptop run fine on battery power? Have you charged it long enough as usual and let it run on the battery? And if so, does it last as long as it should?

If it doesn't run long on battery power after charging it for a while, this may mean your battery is faulty and needs replacing.

Secondly, if your battery does work fine, if maybe a software glitch. Go the Device Manger, (Start key and X then click on Device Manger, or type it in at Start) double click on Battery and right click on Microsoft ACPI-Compliant Control Method Battery, and hit Uninstall. Then click on Action, and hit Scan for hardware changes and the driver will reinstall itself.

If this solves it, then it's a software glitch. This is sometimes common, but in all of my experiences with battery related issues and charging, it's ALWAYS been the battery or some type of hardware issue. My gut feeling is that since your laptop is probably four to six years old, you probably do need a new battery.
Solutions to common battery problems
Some additional battery resources.

A tip I'll don off, I always clean the contact fins on the motherboard of the laptop with about 90 percent rubbing alcohol. This cleans the contacts and can help the battery in some cases and prevents weirdness in general.

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This morning when I plugged my HP G62 into the mains nothing happened. I knew the battery was flat but there appeared to be nothing going through the charger. Several attempts later it started to charge and the machine booted up as normal. There were 18 windows upgrades to go through on restart and when the machine was back on again I noticed that the charging symbol was absent from the battery icon and has remained so ever since. Also, the battery seems to be losing power quicker than before.The machine is only 17 months old and I have had no previous problems.

Answer:Battery symbol not showing as charging when plugged into mai...

Hi, Have you tried the small arrow at the right hand corner ? Just click it,Click CustomizeSelect your prepered option Regards.   

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hey my system is 2 years old.my battery went dead so i ordered new battery...but since the time my battery went dead my laptop has not been working smoothly...sometimes it beeps ...i thought it might be due to absence of battery so i brought new battery and it started..but the problem is that after the first time use of battery of battery ,the laptop never ran on battery again...either it ran only on ac power or battery attached with ac power...it shows 8% available(plugged in, charging)...if i remove power cord it directly turns off without warning or shutting down...plzz help...its pissing me off...i have already spent on new battery which i believe is a genuine one...plzz help.. 

Answer:Battery showing 8% charging,plugged in still not getting charged

Hi
 
Welcome to community.
 
I understand your concerned issue,in order to get the recovery from the respective issue you need to re-install the Lenovo Energy Management software, afterwards please perform the Gauge Reset, to do so, undergo the mentioned steps:
 
1. Open Lenovo Energy Management.
2. Under Battery Health, Click on Start for Battery Gauge Reset.
3. That should refresh the gauge and let the system finish through the cycle.
 
Performing the Gauge Reset will take more time, so please do not close the laptop by that  time.
 
Regards,
Sameer
 
 





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Hello,
I am using dell Inspiron 15R laptop. Some time ago my charger was broken out and my battery was also showing needs replacement. So, recently i bought new Original Dell Battery and Charger both. But when I plugged in both, it is showing plugged in not charging. I took battery out and again inserted it but it is still not working. Now tell me what to do. How to fix this issue.

Answer:My laptop is showing Plugged in Not charging even after new battery and charger

Does the computer power on with the AC adapter and without the battery? If no, does power indicator light on the AC Adapter lit up ? Do hear a series of beeps or see any lights on the system? By the way, what your Dell model number and version of windows? Example: Dell Inspiron 3543, windows 10

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I saw a warning about trying to replace my Sony Laptop battery...that it wouldn't work with Windows 7, but the battery sales person convinced me it would. Now I've spent all day trying to figure out a solution, and have found none.

The battery came with a driver disk which won't load cause it was for a 32 bit, mine is 64 bit.

I tried uninstalling the "Batteries > Microsoft ACPI-Compliant Control Method Battery" and reinstalling, but it gave me an error message saying it couldn't install.

I went to Microsoft and downloaded all the updates.

I tried this...but could not find "ISBmgr.exe" under the start up tab.

From either the Start menu or command prompt run MSCONFIG.exe
On Vista machines, Windows will prompt you for permission to continue
In the System Configuration window, click the "Startup" tab and find the item containing "ISBMgr.exe"
Uncheck the box for the "ISBMgr.exe"
Click "Ok" to save and accept the changes and restart the laptop
You may be prompted on restart that Windows is running in selective mode. Just uncheck the notification option on bottom right.
I followed a few other iterations of those above steps with battery in, battery out, and other pokie turn yourself around things and am now stuck.
The new battery does not charge even when everything is shut down and plugged in. Yet, my old battery charges fine. It just won't hold a charge for longer than 20 minutes. T... Read more

Answer:Sony Vaio Laptop Battery Replacement Windows 7 (Plugged in, not charging)

Is this new battery a SONY battery?
If NOT, I would take it back to where you got it, get your money and get a REALLY Sony battery.

All I can find at http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGN-FZ180E&region_id=1 is Vista, no Windows 7 support.

Did you install a retail version of Windows 7 on a Vista machine?
 

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Replaced my dead battery on my HP, and it's been fine.  I haven't been leaving it plugged in constantly once it's charged.  It got low so I plugged it back in, last I'd checked it was 7 minutes to complete charge, I had lost track of time and checked again, and it's at 99% and saying it's plugged in, but not charging.   Any tips for how to resolve this error.  I don't want to have waste money by draining this battery and not being able  to charge it.   Thanks.  

Answer:Battery plugged in; not charging (further issue)

The laptop was purchased in 2012. Is running windows 10 and I have run HP assistant and it says the battery is okay.

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Hi, my Hp Envy 15 x360 says "plugged in not charging" anytime i connect the adapter and the charge indicator blinks. i allowed the battery to drain completely and connected the adapter and it was charging. but when it got to 100% charge, it still showed "plugged in charging" and the charging indicator was still red even though the battery was full. it has now gone back to the blinking white indicator light again and says "plugged in not charging"Hp Forums must help find a solution to this problem ASAP. Thanks Acapella_Kafs

Answer:Battery "plugged in not charging" issue

could you could try what mkush wrote in a previous post.Disconnect ACShutdownRemove batteryConnect ACStartupUnder the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it?s ok if you only have 1).ShutdownDisconnect ACInsert batteryConnect ACStartupor it could be a problem with the charger or port

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The battary plugged in, not charging issue has been posted multiple times in this forum. The solution being taking the battery out, uninstalling the Microsoft ACPI-Coplient Control Method Battery, then restarting the laptop. I have done this over 10 times now, and it works everytime. However, this has become an everyday issue and I am looking for a permanent solution. Is there a driver update from HP or Microsoft exist which would solve this problem?  All of my laptops drivers are up to date as per HP Support assistant software, and windows 10 is also up to date.  Please let me know if there is a better solution. Thank you,Amitava

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hi i tried to update the firmware but it tells me "No battery attached requires firmware update"i tried uninstall and install  energy management also didn't work  any other solutions i can try ?? thank u  













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Answer:Z500 touch battery issue plugged in not charging

hi lebanese,
 
Welcome to the Lenovo Forums.
 
If you're following this article on how to fix the battery charging issue for the Z500 Touch but a "No battery attached" error appears, try to turn the computer off and hold the power button for 20secs. When done, boot back into Windows and check if the battery is now detected.
 
If same "No battery attached" error appears then I'm afraid this firmware update won't work as the battery or the connection of the battery to the motherboard might be defective (the battery needs to be connected for the firmware update to work).
 
- Link to picture
 
I recommend you contact Lenovo and report the issue as you may need to send the unit for service.
 
If you're in Lebanon:
Contact: +961-1-485650 ext. 113. 115, or 131
 
Z500 Touch IWS
 
 
Regards

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Hai  I had brought a new G500 Lap it was nice to work with it, but fo past two days when i connected it with charger it shows me "Plugged In, not charging". what to di with it but some times to get charging . Please help me to solve my problem..













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Answer:Battery Issue- Plugged In ,not charging message for G500

hi venketkumar,
 
Welcome to Lenovo Community Forums!
 
Can you check the Lenovo Energy Management Software.
 
There is a mode there where the software will stop the charging at 58 to 59% battery charge to protect your battery
 

 
Maximum Battery life will let the battery work as normal, charging it to 100%
Optimized for battery health will stop the charging when it reaches 58% to 60%, showing Plugged in not charging
 
Let me know your findings
Thanks
Solid Cruver





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After changing my laptops hdd i am unable to charge my battery chk the following setting and the power daignostic report

Answer:(0%avaible plugged,charging)Power Efficiency/Battery issue

Have you tried removing all power, then removing the battery, and then pressing and holding for 30 seconds the laptops power button. Refit the battery and try again.

Is the battery an original type supplied by the laptop manufacturer ?

Although I don't hold much hope, you could also try uninstalling 'ACPI Compliant Control Method Battery' that you can see in control panel and then clicking 'scan for hardware changes' on the top line in device manager. Don't uninstall anything else.

Often these problems are down to faulty batteries.

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I am having issue with my Ideapad U510 Battery. It's plugged in, but not getting charged. on the battery icon, it's showing up as " 4% avaialble (plugged in , charging) "  - but not getting charged. This issue started couple of days ago and so far i have tried few options but no success yet ( restarted the computer, changed few options in lenovo energy management, unplugged teh power for couple of minutes). since last couple of days, it's showing 4% available charge(although plugged in). Has any in the forum encountered this issue ? Any help is greatly appreciated. 

Answer:Ideapad U510 Battery Issue stuck at 4%(plugged in , charging) - but not getting charged

hi prad,
 
Welcome to the Lenovo Forums.
 
 Can you try the following:
1. Turn off the computer but let the AC adapter remain plugged-in.
2. While the computer is off, let the battery charge for about an hour or two and observe the light indicators. When finished, turn on the computer check the battery status.
 
- Link to picture
 
 If the battery still stays at 4% and the battery notification is still "Plugged-in, charging" then I recommend you contact lenovo and report the issue as you most likely need to get the battery replaced.
 
Support phone list
 
 
Regards

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Things have been good with my Yoga 3 pro until this weekend. Battery life was a good 5-6 hours, but after a recent windows update it appears the battery will no longer charge. It shows plugged in and charging and shows increasing charge but after un plugging it will dim the screen as if it's in power save and then die within 10-15 minutes. I reverted to before the update but that did not solve the problem. It happened all of a sudden so I assumed it was related to the update. Please help, love the machine but this makes it unusable.

Answer:Yoga 3 battery won't charge - shows plugged in charging but shuts down when not plugged in

I had the same issue a few months ago. I had to send it in and after analysis found out there was a motherboard issue.I have been using the replaced one for a few months and am running into the same issue again, am having to send it back in

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Hi, all. I have had my Ideapad P400 for a few years now and i have never encountered a problem like this one. I just recently upgraded to Windows 10, which i actually like a lot, and all of a sudden, my battery says "plugged in, not charging." It will only charge up to 59% and it dies very quickly. I thought it was the battery, so i bought a replacement and installed it. It did the same exact thing. I've tried doing a battery reset in the energy management window, i have tried downgrading to windows 8 again, and i have tried looking up different firmware updates that could potentially fix the problem, but nothing. If anyone has any idea on how to fix this problem of mine, i greatly appreciate it. This is really my last shot before i have to take it in to be repaaired. Thanks! -Frank C. (P.S. This is my first time posting in any forum, so i hope i didnt leave anything out.)













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Answer:[P400] Battery is Plugged in "Plugged in, Not Charging" After Upgrading to Windows 10

Dear Concemi1,
 
Welcome in Lenovo Community.
 
Kindly try to uninstall and reinstall th Energy managment application.
 
Please try and let me know.
 
Regards,
 
Menna.
 
 

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Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... , but it didn't hepl - the program freezes on the first step "Now configuring the program..." http://take.ms/k0TBi Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version 8.0.2.14. (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

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Hello,please help me  Laptop: Lenovo 3000 N200  Laptop Battery not charging "plugged in, not charging" Please say how to fix?  

Answer:Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478,      Welcome to the forums,    First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge.     keep me postedregards





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Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

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Hi all,

Laptop is a 5 years old HP Pavilion DM4-2153ca.

Issue started a few months ago when laptop was shutting down at 63% battery, and when I plugged it it would charge until 9x% and then say "plugged in, not charging".
In the meantime I upgraded to Windows 10 and the issue wasn't solved.
I formatted and did a clean install of Windows 10 and still not solved.
HP advised I revert back to Windows 7 as this is the "original" OS for my somewhat old laptop.

So I just re-installed OEM Windows 7 Home Premium SP1 that came with the laptop, and the issue got worse, now it shuts down at 96%.

I also uninstalled and re-installed battery drivers, didn't work.
I tested the battery in the HP UEFI Support environment and it passed, so I can't calibrate it.

At this point I don't know what to do, and I don't think it's a battery related issue because it never fully discharges. The laptop just shuts down before! Help!!

Answer:Laptop shuts down at 96% battery and "Plugged in, not charging" issue

This is battery issue, nothing relates to windows &or battery drivers, if any.

If you leave the battery plugged in all the time, with the main power on.
Sooner or later, battery will not be able to charge properly, as you encountered now.

The percentage you see may not be real, hence it may force the laptop to shutdown without warning.
There is nothing you can do, unless either get a new battery, or use it as home with main power on.

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
 
Welcome to Lenovo Forums.
 
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.
 

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

 
I hope the above information helps.
 
Regards,
Shashi
 
------------------------------------------------------------------------------------------------------------------------------------
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4 more replies
Relevance 78.72%

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
 
Welcome to the Forums.
 
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
 
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
 
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
 
Support phone list
 
 
Regards

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Relevance 78.72%

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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Hi, I upgraded my Sony Vaio to Windows 10. Since the upgrade, battery icon showing "Plugged in, Charging" but not actually charging. Always it is in 3% and when unplug the power, system shutdowns.

Answer:Sony Vaio - shows charging, but not charging the battery?

From: Recovery and Troubleshooting Guide
Connect to a Power Outlet in the Startup Guide.
When you intend to run your VAIO computer on battery power, the battery pack may have run out of power. Connect the computer to a power outlet. For details, refer to Connect to a Power Outlet in the Startup Guide.
If you did not previously follow the standard procedure to turn off your VAIO computer, the power controller may be suspended due to a program error.
Do as follow:
- On the models with a built-in battery pack, unplug all cables and peripheral devices, including the AC adapter and USB devices, from the computer, push and hold the battery off button for at least three seconds with a thin, straight object (such as a paper clip), and leave the computer for at least
five minutes. Then, plug the AC adapter and turn on the computer once again. For the location of the battery off button, refer to Locating Parts and Controls in the Startup Guide.
- On the models with a removable battery pack, unplug all cables and peripheral devices, including the AC adapter and USB devices, from the computer, remove the battery pack, and leave the computer for at least five minutes. Then, reinstall the battery pack and turn on the computer once again.
? If the charge indictor is blinking or the ? power button does not work, a battery error may have occurred or the battery pack may not be detected.
Do as follow:
- On the models with a built-in battery pack, unplug all cables and peripheral devices,... Read more

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It looks like the problem is pretty the same as with "Ideapad Z400 or Z500 battery will not charge - plugged in not charging". My battery worked fine when the OS was Vista , Windows 8, but after windows 8.1 installation it was "plugged but no charging". I already have reinstalled the windows, nothing happened. I tried to install the same firmware as Z500, but it isn't work. Lenovo Solution Center displays battery as "Battery software not installed". Downloading and running Settings Dependency Package does not help. I can't find a new firmware in any place  Please Help! By the way, I checked my windows version, and it appears Windows 8 Pro (like it was before I tried to upgrade to win 8.1)













Solved!

Go to Solution.

Answer:Thinkpad SL500 battery problem - plugged in not charging, No battery software found

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing battery issues in your Lenovo ThinkPad SL500.
 
I would suggest you to follow the below troubleshooting steps.
 
Go to control panel -> Device manager. Under batteries tab, uninstall Microsoft ACPI Compliant control method battery, restart the system and check if battery charges properly.
 
If the above said didn?t help, shutdown, unplug AC and remove battery. Press and hold power button for several seconds. Then re-install battery and AC, restart and see.
 
Update BIOS to the latest level.
 
Please post back with the results!
 
Best regards,
Mithun.





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i bought a brand new ProBook 440 G3 recently. but i couldn't use it since the battery is not working. it is shown that "battery is plugged in but not charging", when i tried to connect to charge it. please help

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Hi,I have an IBM T60, my battery works fine. Lost an hour of battery life from when it was first bought, but that's not the issue.When I plug in my charger sometimes (most times), I check the battery thing in the taskbar and it says "Plugged in, not charging". I worked out how to resolve this by taking my battery out, leaving it out, while the laptop is plugged in, and then putting it back in Sometimes I get home from school and the battery is at 20%, I just charge it over night, or think i am, and it doesn't. That's the issue, I don't realise it!  please help. Thankyou.

Answer:T60 Battery ; Plugged in, not charging, I get it to work eventually, but it can drain my battery!!

Oh, and another thing. This happens to my brother aswell (also owns a T60); the laptop would be working fine, until it decides to give us a black screen. Only way out of this is to put it to sleep, and wake it up again. Nothing in particular starts this issue. Thanks

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I am having a dell inspiron 15 3558 laptop for 2 months. Now the problem is, while i plug out the charger it's showing charging also.The flash light down the touchpad (which shows charging) is also flashing even when the laptop is not set to the charger. The charging time have also increased. It takes 1hrs long for merely 8 to 9%. When i shut it down then also the light is flashing. What the solution???please   

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good day,this issue started not quite long. my laptop starts plugged in not charging and i have tried several methods. i have removed the battery and pressed down power button but still the same thing. also i have removed the battery and uninstalled microsoft ACPI Compliant Control Method Battery and even tried to restore bios and some sorts. i have also used someone's adapter ,same thing but the strange thing i am witnessing now is anytime i plug the charger,it will indicate charging for like 12 secs and after it goes off. i just want to know what to do. i still think the battery and the adapter is ok i'll appreciate your answers . thanks

Answer:Laptop showing plugged in not charging

Run a battery test in the diagnostics....tap F2 as you power up and let us know the outcome, please. Symptoms point to a bad battery, which does happen too early sometimes but would be covered by waranty if applicable. 

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my hp pavilion 250 g3 shows plugged in but no charging

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Recently i noticed that my battery was not charging and i was getting a message "plugged in not charging". So i performed a solution as given on youtube and it worked fine. But i thought the problem was solved but it continued to happen after several days. Now every time the problem occurs i have to run through the same solution. It is getting really annoying. Is there any fix to this?

I currently use this fix.
Uninstall the "microsoft acpi-compliant control method battery" driver
Shut down laptop
Remove battery
Startup laptop and then insert the battery when laptop turns on

The other problem i noticed when this occurs my PC becomes really really slow. Only after performing the above procedure it works fine.

I have a lenovo z50-70 laptop which is hardly 3 months old and works really well apart from this problem

Answer:Laptop showing plugged in not charging

Contact Lenovo. Make sure that the battery is properly seated also.

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Computer is plugged in, battery shows 0%, light by the plug on the side is orange and if I remove the battery, the light is white.

Answer:Envy 17 is showing plugged in but not charging. Replaced bat...

Hi, Please try the following steps Disconnect AC (Charger),Shutdown the machine,Remove battery,Connect AC,Reboot the machine,Open Device Manager,Under the Batteries category, right-click all of the ACPI Compliant Control Method Batterylistings, and  select Uninstall,Shutdown the machine,Disconnect AC,Insert battery,Connect AC,Reboot the machine.Regards.

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My G50-70 of less than a year just got a dead battery. The battery is constantly at 7%. It says "Plugged in, charging" but it doesn't actually charge. Please help!

Answer:G50-70 Battery says "Plugged in, Charging" but not charging

Hi Mistwild82,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with battery plugged in charging in your Lenovo Y50-70 laptop.
 
 Please try to perform the gauge reset, under power manager select maintenance guide and select gauge reset and check for the issue.
 
Also try to uninstall the Microsoft ACPI driver, uninstall the drivers under ACPI and restart the system and check for the issue.
 
Also shut down the system and try to charge the system for 1 or 2 hours and check if the charging percentage has increased. If the charging percentage has increased in Linux then it?s a issue with operating system please reinstall the operating system and check for the issue.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
                                     
Ashwin.S
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

Answer:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

Answer:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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This posting was created to give credit to Lenovo98 for the solution that was posted and to facilitate other owners searching for a similar solution.
 
Thanks Lenovo98 !

Answer:G50-70 says "battery plugged in, charging" but not actually charging

Hello,
 
I have read a few other similar posts but none of their solutions worked on my laptop.  The battery percentage stays the same when plugged into the charger.  I first noticed the issue this morning when I powered the laptop on and the percentage was at 44% with the charger plugged in overnight, and it was at 44% when I plugged the charger in last night.  I only put the battery in the laptop a couple days during the week when I'm in school, otherwise I just leave it out and have it powered through the adapter.  The laptop is 7 months old.
 
I tried the Gauge Reset for 8 hours today and it wasn't doing anything so I cancelled it.   I have reinstalled the Energy Management software.  I have also tried shutting it down for 20 minutes and charging it at a different wall outlet.
 
What else can I do?
 
Thank you
 
 
Edit:
******Solution******
 
I just tried this from another post and it worked!  Battery is charging again.
 
a. turn off the computer and remove the battery and AC adapter.
b. press and hold the power button for 30 secs and reconnect the AC adapter
c. turn ON the computer and continuously tap F2 to boot into the BIOS, when you're in, press F9 to load defaults and press F10 to save and exit.
d. boot into Windows (while still having just the AC adapter plugged-in) then reinsert the battery.

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Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

Answer:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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HiI have a G580 laptop and I recently discovered that my laptop is not charging. It is remaing at 19% and an icon appears saying "plugged in, not charging". I have also checked the Energy Management and it says that my battery is in mamimum battery life. Is there a problem with the battrey? 

Answer:G580 laptop showing icon saying plugged in, not charging

Hi JessicaB , 
 
 
Welcome to the Community Forums. 
 
Steps that you can try as follows:
 
1. Power drain.  
turn off pc , remove the battery (page 13) and unplug the ac adapter . press the power button for 15 seconds 
Place back battery and  turn on . 
 
Reset BIOS default
Turn off system and press novo button (number 5 page 3) ,
Choose BIOS set up and F9 to load defaults F10 save and exit .
 
2. Set power option to maximum performance  check if it would charge past 17% else proceed with the next step.
 
3.  Search for  energy manager and check Energy Management or Onekey Optimizer for Battery settings

Optimize for Battery runtime / Maximum Battery life .
 
4. Go to device manager  and Uninstall Microsoft ACPI compliant battery controller   
 
If same issue 
 
5. Uninstall Energy manager from contol panel , Programs and features 
Start button Picture of the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features. (you may also do a search on programs and features . 
 
Check if it's charging after removing lenovo Energy manager.  Then just install a fresh copy  
 
If you have the same issue after those steps , 
You may need to update the Battery BIOS firmware for which you may need to call support  for assist if needed. 
 
Have us... Read more

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Battary not charging showing plug in not charging , laop top was purchase in july 2015 from Vijay Sales mumbai chembur. Pl give some solution

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I got my Inspiron 15-5000 series recently notice that the battery charged up to 60% and stop charging after that.
I was trying to change the setting in the Dell Power Management Lite many times but the setting does not work and also try to uninstall the battery drivers several time but it seen does not work.

Any idea who to solve it?

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HP pav. 13 x360. Windows 10 Had the plugged in not charging error with a CMOS error at boot up and then it would take 5min to boot and then it would run fine. Got it in under warranty and they changed the battery out. 4 months later the error has occurred again. As before I tried all the basic troubleshooting from reinstalling/updating drivers to flashing the BIOS to reinstalling windows and it still would not charge. Took it apart this time as it is out of warranty, pulled the battery, cleaned out all the connectors and am currently checking for possible short sites, but I rebooted the laptop without the batter and still got the CMOS error but it booted immediately. I am going to do more troubleshooting, but I do not know what this CMOS error is if the battery is out of the machine. What am I missing? Thanks in advance. Please help. Wife is not happy without laptop.

Answer:plugged in not charging with new battery

> Got it in under warranty and they changed the battery out. Which battery did HP replace? A "CMOS error" means that the (small) battery on the motherboard has failed to keep "trickling" enough power to the CMOS chip to enable the CMOS to retain its settings.  This battery is distinct from the "main" removable battery that fits into the laptop. Some computers have "power" settings to maximize battery-life.  This may include not automatically charging the battery up to 100%, if you usually use the computer on AC power.  So, this may trigger the "plugged-in-not-charging" message, but it does increase the life of the battery. > rebooted without the battery, and still got the CMOS error Definitely, it's the "small" battery on the motherboard that is not working.Contact HP, to see if they will admit that they changed the "wrong" battery.  

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HiI had bought this HP Model 11-N010TU Processor Brand Intel Processor Type Quad Core Processor Model N3520 Processor Speed (GHz) 2.16 Processor Max Speed (GHz) 2.42 Installed RAM 8GB RAM Type DDR3 on Dec-2014. The battery has been working great until last week where it starts giving plugged in, not charging with 0% remaining. I had tried to plug in directly to different wall socket but yielding same results. Troubleshooting carried out:1. I had run HP Battery check on HP Support Assistant and it gave healthy battery status. 2. So the next step is I went to a local shop to try and plug in and try with brand new power supply unit suggested by the technician. The results were the same with plugged in not charging error message. 3. I had tried the extensive hardware check by pressing Esc, f2 prior booting into windows and it gave all good results. 4. I had open up the cover dismantle the battery socket to the motherboard and plug that in again by hoping it could reset the battery but it doesn't help. Any suggestions will be much appreciated. Thanks.

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I am facing some problem in my laptop since last three days, battery is not getting charged and showing message as "0% available (plugged in, charging)" but the level is not increasing from zero and PC is not turning on without plugging in the cord. I think this has happened due to the last windows update three days ago as this problem occuring after that event. I tried resetting the windows but problem not solved. Please help me with the solution.

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HP Community,I am having an issue with the laptop battery. When it is plugged in, the battery does not charge. The start bar icon says "Plugged in, not charging". I just replaced the AC Adapter this week.  I ran the startup diagnostic test and it said that there was a battery failure but when I run the HP Battery Check throug HP Support Assistant, it says the battery is functioning properly. 1) If I calibrate the battery, will this fix the issue? 2) Does the battery actually need replaced? Getting one diagnostic saying yes and another saying no is confusing and frustrating. 3) If calibration does not fix the issue, is there steps I can try to take to resolve the issue before buying a new battery? 4) If I do need to buy a new battery, can I get a product number for the battery I would need to purchase? I have been trying to find a listing with the battery type on it but I cannot find a list with HP Pavilion 13 360x listed. I looked here (http://store.hp.com/webapp/wcs/stores/servlet/ContentView?storeId=10151&eSpotName=BatteryFinder&cata...) and that includes looking at the list under the "Laptop Not Listed?" button. Thanks,A concerned HP user looking for some juice for my battery!

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My battery now shows 0% available. I have run the diagnostic from hp assist, and got the message to recalibrate. I cant. My battery wont charge, and my computer wont turn on when it is unplugged. I ran the system extensive test and got , in red; FAILURE ID : U4XCXV-75F83H-MFPV7G-C0B303. Can somebody please help me?

Answer:plugged in, battery not charging

Was the failure ID associated with some specific component of the hardware test? What is your exact model number, please and how old is the laptop and the battery?

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Since just after the warranty ran out my laptop has been unable to charge properly, instead saying plugged in, not charging. I used to be able to fix this if i took out the battery, restarted and replaced it, then it would work properly for maybe a day or two then would happen again. I did a bios update which fixed it for about a week but then it went straight back to plugged in not charging. I've tried taking the battery out and doing another bios update, however neither have worked. Is there any way to fix this without having to buy a new battery?

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Hi @all,i need help, my laptop when it is switched on it plugged in but not charging. If i switch the laptop off it is loading normally! For me it looks like a safety for the battery, that if you have conected with charger that it is not always charging?Can you please help me out here?The type is a HP Envy TS 15 NotebookWIndows 8 installedthanks and regards

Answer:Battery plugged in but not charging

Hi Letast, Thank you for your query, I will do my utmost to help. I understand that when the laptop is plugged in, it is not showing charging but you are able to use it normally when disconnected from power. Have you done all the Windows updates? Here is a link to a document on Testing and Calibrating the Battery (Windows 8) to assist you.If you would like further assistance would you provide the exact model of Envy ts 15 you have. How Do I Find My Model Number or Product Number?

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The last 2 days I have had this problem with a Dell Inspiron 1545 laptop, and have been using it with the power adapter/charger plugged in. Yet this morning I have started up the laptop with the power plugged in, and now it shows that the battery is plugged in & charging !!
Checking the battery yesterday it showed " battery life- moderate." As everything works fine with the power adapter plugged in, I assume that the adapter is fine.
If the problem arises again, can I use a power adapter from a Dell Inspiron 630M laptop which runs Windows 7 ? This Inspiron 1545 laptop runs Windows Vista.
Hopefully someone can advise re the use of the 630M adapter with the 1545. Will it be safe ? I do not want to cause damage to the Vista machine.

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I recently received a HP Stream Notebook - 13-c055na (ENERGY STAR) from a freind and they told me that battery did not work and needed replacing. I began using the computer and everytime it started the computer came up saying: Primary (internal) battery 601 needs to be replaced since it is detecting the storge capacity to be low. So i got a new battery and its doing the exact same thing and will just shut off whenever the ac adapter is not plugged in. I have changed the power plan settings and this made no difference.

Answer:Won't run on battery at all and says plugged in not charging

Press Esc at power up and then F2 to run the diagnostics menu and there should be a component test for the battery that you can run.

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Hello,
I own Inspiron 5547 Model. My laptop is not running on battery. LED indicator of battery is also not flashing. Laptop works fine when plugged in and shows "75% available (Plugged in, Not Charging)". In system diagnosis and dell diagnosis, it says that battery is healthy, working normally and perfectly fine.
Also Battery is on 75% since many days. Its not getting charged or discharged.
Please suggest some solution. 
Thank You.
P.S. : It is a non removable battery.

Answer:Battery : 75% available (Plugged in, Not Charging)

Hi SHINICHI9,
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Does the adapter charge the battery fine when plugged in? 
Disconnect the adapter and check if the battery begins discharging. 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point.
Also, while in BIOS, go to advanced tab and check under Battery Charge Configuration if there is a custom stop percentage set. 
Update the BIOS and check - http://dell.to/2mzKrjE 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another adapter and battery to confirm which component is causing the issue. 
If another adapter / battery also exhibits the same behavior and if the adapter and dc port are fine in BIOS, then the motherboard might be at fault.
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Also, please click my ... Read more

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I bought a new battery for my HP Compaq Presario CQ57 because the battery needed replacing. I plugged it in and hovered over the battery icon and it says: Plugged in, not charging. I have Windows 10 OS with anniversary update. Microsoft Composite Battery is also not listed in Device Manager. I checked for a BIOS update for the laptop and there was one; however, its for Windows 7. This update has to do with my problem about the battery not charging. Should I install the BIOS update even thought the laptop now has Windows 10. It was bought Windows 7 64-bit in 2012. I bought a 9 cell battery on Amazon. It's not an HP, but it is compatible with the laptop. Can you please help me fix this problem. I have tried uninstalling the Microsoft ACPI compliant control method battery and rebooting. I have also tried disabling it and the Microsoft AC Adapter and that still didn't help. I also tried the steps to rermove battery, reboot, plug in ac adatper, etc. I saw these on the internet. I am at a loss. Please help.
Thank you
Fay

P.S. Would an overheating laptop cause the battery not to charge?
 

Answer:New battery plugged in not charging

Hello
Hopefully some of our members will chime in soon.

@Evan Omo @Madmatt2006
 

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I did some HP recommended updates including a bios update and now I am getting some issues with battery charging. I've not tied the upgrades to the battery issue so I would prefer to keep an open mind to it being something else. I'm now getting the message whenever I click on the battery icon that says "Battery plugged in but not charging" and it will not charge above 55-60%. I am also unable to get my HP Toolbox FX to work properly so that limits my choices to doing battery status checks. I switched charging cables and bought a new battery and the issue remains. HP support is lacking when it comes to the remedies offered. I looked through the forums for this and keep seeing the HP affiliated members continue to put out links to non-functioning or unrelated links. This is becoming  a very time consuming issue that should have a fix and not get run around by HP support. I tried a system restore to a known point of no issues and I still am unable to get resolution on this problem. Does anyone know of a "real" fix for this issue once and for all?

Answer:Battery plugged in but not charging, max 57%

Can we possibly know the full model number of the laptop? DV7s cover many years and many models with different hardware platforms. 

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Running Windows 10. When PC is plugged in the battery is not charging. When I remove the power cord the PC turns off.

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Hi, My battery is plugged in and is not charging (staying at 2%). I've tried many troubleshooting techniques but have not been able to resolve the problem.  I tried a battery test, it failed and got the following message: Battery Test: Primary - Replace(42)  FAILURE ID: PLMUQ0-72084H-MFPV6J-C09403  Primary Battery Battery Test: FAILED I'd like to make sure and exhaust the resources, can I get help on this please? Thank you.

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Hey everyone.
Im using a Lenovo G505s. My battery is plugged in but not charging. That's what the icon states. I've read other posts about this but none of the solutions in those questions solve my problem. Whenever I unplug the battery cord my laptop dies. Could my battery be dead and how can I confirm this? Thanks in advance.
 

Answer:Battery plugged in but not charging

If you unplug the battery charger and the laptop literally shuts off immediately, seeing as its not charging as well, you almost certainly have a bad battery. It will likely need replacing. The first sign is issues with it charging. The second would definitely be it shutting off IMMEDIAYELY upon removing the charger.
 

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found an item enabled in my icons on my Toshiba that switched off by battery. I have now disabled the switch and it is now charging.most information on the web does not mention this.thought someone might need to know.

Answer:battery plugged in not charging

peak shift control 

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Hello - My laptop is not charging. It displays "plugged in, not charging". I've tried uninstalling the battery driver from the the device manager and reinstalling with no luck. I've even tried switching batteries. The computer does run only on AC power if I remove the battery. Anyone have ideas on what else I can try? Thanks

Answer:Battery plugged in, not charging

Did you follow these steps when uninstalling?https://youtu.be/Lx62t6qZ34U

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Notebook HP Envy DV6 T he batteri is fully discharged (0%), the battery status is "battery plugged but not charging).I cannot charge the battery.I've removed the battery, restarted and used the laptop without it, restarted again the lapot with the battery but I've not solved the problem.

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My battery is at 0% and says "plugged in not charging". Whenever I unplug my charger my computer dies so all the solutions that require me to take out my battery dont work. How can I fix this problem so i can use my computer when it is unplugged. Thanks!

Answer:Plugged in, not charging battery

Hi,there coudl be several reason for this... such as.1) if the battery is charged for around 90%(depends on model to model it may be 80% also) its normal to avoid anty unwanted charge cycle. this will help improve battery life.2) if the machine is not charging because to used in too hot ambient temprature or its heating up for some reason. option is to let the machine cool down and it will start charging. this is again technology limitation and safety measure.3) if above are not true: Try this:.Disconnect ACShutdownRemove batteryConnect ACStartupOpen Device ManagerClick the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it?s ok if you only have 1 of these listings).Click the plus (+) sign next to System Devices.Right-click the ?ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.ShutdownDisconnect ACInsert batteryConnect ACStartuphope it helps, Good Luck !

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Hello,my HP notebook is not charging. I plug in the HP charging lead and the light beside the port changes to white although it isn't charging at all (charge doesn't go up at all over time and is still losing charging) or at full charge. I used a different HP charging lead and it didn't work either so the lead is not faulty. I also used different plugs around the house and at another household too and still no success.  I  did a battery check too and it came back with the battery being "Okay".My notebook is only 7 months old so not down to age either!I hope someone can help!Thanks, Jen

Answer:battery not charging when plugged in

Hello @Jen28, You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help!

Answer:Battery not charging and plugged in

Shayna226 wrote:My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help! Hi, Kindly follow the steps here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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My notebook is 3 years old, but the battery has charged with no problem until yesterday. Now it suddenly won't charge; it says "25% - plugged in, not charging." I ran the battery test, result: "weak (30) The battery is functioning correctly, but due to normal aging of the battery, the battery life between charges is now significantly shorter than when it was new." So it seems the battery isn't defective, even though it's getting old. I hesitate to run the battery calibration because appaently that will fully discharge the battery, and maybe it will never re-charge. I upgraded to Win10 a few days before this happened; don't know whether that might have contributed to this problem. What's going on here and how can I fix it?

Answer:Battery plugged in, not charging

JohnCC wrote:My notebook is 3 years old, but the battery has charged with no problem until yesterday. Now it suddenly won't charge; it says "25% - plugged in, not charging." I ran the battery test, result: "weak (30) The battery is functioning correctly, but due to normal aging of the battery, the battery life between charges is now significantly shorter than when it was new." So it seems the battery isn't defective, even though it's getting old. I hesitate to run the battery calibration because appaently that will fully discharge the battery, and maybe it will never re-charge. I upgraded to Win10 a few days before this happened; don't know whether that might have contributed to this problem. What's going on here and how can I fix it?" I ran the battery test, result: "weak (30) The battery is functioning correctly, but due to normal aging of the battery, the battery life between charges is now significantly shorter than when it was new." So it seems the battery isn't defective, even though it's getting old"   Your logic in regard to battery life is flawed. If the battery life between charges is shorter, that means that it is no longer functioning as it did when newer. The result of the test already told you that it is wearing out. You can remove the battery and use the noteboook temporarily without it. Performing a calibration at this point will not help. All it does is actualize the 100% in terms of remaining battery capacity. You can ... Read more

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new battery of my hp630 is not charging after 55% though ac adapter is plugged in. tried with other hp ac adapters also same thing happens. testes the battery condition with hp pc diagnostics which shoes it's ok.even tried by uninstalling and installing the microsoft ACPI Compliant control method battery according to the suggestion from some troubleshooting blogs.please help.

Answer:battery plugged in not charging after 55%

Hello ag161,  Since you have tried all the required steps, try to update to the latest BIOS  http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5086783&swLangOid=8&swEnvOid=4060   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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Acer laptop
2 months old

I did the followings but did not fix it :

Unplugged the machine
Removed the battery
Plugged everything back in ( except the battery ) and loaded the machine
Turned off the machine
Put the battery back in.

This is the 2nd time. Fisrt time I fixed that by performing the above steps. Not this time.
Google search suggests faulty adaptor, as well as contacting Acer while still in warranty.

After googling, I came across this suggestion :
Device Manager > expand Battery > Right click at Microsoft ACPI-Compliant Control Method Battery > uninstall > Action button > Scan for hardware changes

That did not solve the issue either.

Is there anything else I can do without calling Acer ?

Answer:96% Battery plugged in but not charging

Call Acer. You have a hardware problem.

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Since Yesterday after upgradation of windows from windows 8.1 to windows 10 i am getting massage on 2nd Battery that 97% available (Plugged in not charging). Kindly support to resolve this prolem. Thanks  As for first battery also showing Battery 1: This battery is not available for use.  Please support ....Thanks 

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Hi I recently updated my laptop and now I have got a battery problem. The charger is plugged in but it says not charging. However, the laptop continues to work perfectly fine even though the battery indicator shows 8% remaining. But as soon as I remove the charger, low battery alert pops up. Does not charge even when shut down.Please help. Here is the screenshot.  

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I'm here to ask about my laptop problem This afternoon at 3pm, my laptop works fine and when i turn it on at 8pm, it won't charging anymore the battery show 0 percentage, and i'm charging it but it won't increase at all i've added the battery report too my laptop is Lenovo G40-45 please help me
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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New computer with very minimal usage.  Basically sat in the box for one year, now, error message states that battery is plugged in not charging.  I've tried testing, and diagnostics reports "unknown."  I've tried a few youtube fixes such as removing the battery drivers and allowing them to reinstall, and tried updating bios.  There is no way that this battery should have died.  Has there been a recall that anyone is aware of? Also, noticed that the case is cracked at the hinge on left side.  I'm super careful and I don't even know how this could happen.  This was not an inexpensive computer!!! Although this sat in box, the warranty is now expired.   Any information would be appreciated. Thank you!

Answer:Battery plugged in not charging

Have you tried removing the battery and starting up with only power cord- then shut down and reinstall battery?

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I read the  previous threads.  I tried uninstalling microsoft acpi compliant control method battery and searching for hardware changes.  It didn't work.  I tried with shutting down and with out.  I tried it with the battery in and without.  I tried with turning of windows explorer and turning it back on.  Nothing works.  Please help

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No changes to maching nothing new added. Machine purchased 2013.

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Hi,I am having a strange issue. I was running windows 8.1 and then I downgraded to windows 7 and since I have downgraded to windows 7 I am having this problem battery 0% plugged, not charging. As soon as I remove the power, laptop shuts down. My laptop is less than one year old.I tried all the options on internet such as uninstalling battery driver through Device Manager.Main question I would like to ask, is this a software issue or hardware.I gave my laptop to a friend to downgrade windows and once laptop came back to me after a week, battery is not working. Before that everything was fine.Help Please....

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The title is the message I've been getting for about the past month and a half. I noticed my battery draining, even while plugged in, until it finally got to 0%. With the power adapter plugged in, the laptop still runs but I just recently had an experience where the laptop was suddenly cutting off, even while plugged in.I've done as much troubleshooting as possible, but I haven't been able to figure out the problem. I managed to switch the laptop over into power saver mode and it's been letting me use it without dying immediately on me. I have an internal battery, so the option to remove and power it on separately isn't an option for me.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8103 Mb
Graphics Card: NVIDIA GeForce GT 740M, -2048 Mb
Hard Drives: C: Total - 702747 MB, Free - 466347 MB;
Motherboard: TOSHIBA, VG10S
Antivirus: Windows Defender, Disabled

This is my final call for help before I go through the long and tedious process of sending my only working computer to the repair center for several weeks' time. Help!

Edited to add Troubleshooting steps taken:
1.) Tried a Hard reset using the pin-hole reset button for the internal battery, while completely unplugged.
2.) Tried uninstalling/reinstalling the Microsoft ACPI-Compliant Control Method Battery.
 

Answer:Battery: 0% Available (Plugged in, charging)

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I have a HP 17-g121wm laptop  for about a year and all of a sudden the battery won't charge. The charger is plugged in and the led lights are on. I've tried updating Bios, a hard reset, and still nothing has changed. Please help!!!

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Hi, I just bougnt the Yoga 2 pro this February. Now it alway shows 95% available and keeps charging (not charged) and  cannot charge to 100%. I never set any charging percentage limit. 

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My new HP worked well for two months and now the battery is at 0% and wont charge. Im using windows 10 and its a new gaming laptop. Not sure what to do. Cheers Matt

Answer:Battery at 0% not charging when plugged in

Its under warranty, I would think. Start a Support case. Where are you located (country)?

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i have been on forums and followed the steps given ( removing battery and ac power and holding down power button for 1 minute etc) and the problem persists. my laptop is just out of warranty and my battery cannot need replacing after only just over a year. ive also seen on forums that this is a common problem with HP, have updated bios and drivers, is there anything else i can do? please help

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Hello! I have an ACER Aspire M laptop which is about 3 years old. The battery cannot be taken off, it's under the back cover. I have Windows 10, 64 bit. I didn't use my laptop for a few months and once I turned it on again, I got the message that the bettery is not charging. So I cannot unplug my laptop. Battery seemed to work fine before.. - I read that updating BIOS could solve the problem, but I can't do it because the system requires battery to be at  at least 30%. - I can't take off the battery, so the solution with holding power button down doesn't work as well.- I also can't unplug my laptop to reinstall the drivers. Someone help please!

Answer:Battery: 0%, plugged in, not charging

 http://acer-in.custhelp.com/app/answers/detail/a_id/34842/~/internal-battery-reset#_ga=1.222674459.1...

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Issue is why is battery holding at 11%, plugged in yet not charging? Is there anything I can do to remedy this? What may cause this etc . . . ?As of the morning of 10/07/2016 Indicates Battery at 11% Not Charging.I plugged in last night during the 9:00 pm hour mountain time. After plugging in, I was running Utorrent 3.4.9 overnight downloading some files.A driver installation occurred yesterday for NVIDIA GEForce Game Ready Driver 373.06 Release date 10/05/2016 - seemd very flawless and without incident.I have two charging cables. Both were working fine yesterday.  Both are plugged in different location on a diferent circuit. Surge protected by Belkin.Thank you and below are my system details.OS Name    Microsoft Windows 10 HomeVersion    10.0.14393 Build 14393Other OS Description     Not AvailableOS Manufacturer    Microsoft CorporationSystem Name   xxxxxxxxxxxxxxSystem Manufacturer    Hewlett-PackardSystem Model    HP ENVY 17 Notebook PCSystem Type    x64-based PCSystem SKU    xxxxxxxxxxProcessor    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date    Insyde F.42, 3/18/2015SMBIOS Version    2.8Embedded Controller Version    77.53BIOS Mode    UEFIBaseBoard Manufacturer    Hewlett-PackardBaseBoard ... Read more

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Running Windows 10. When PC is plugged in the battery is not charging. When I remove the power cord the PC turns off.

Answer:battery not charging when plugged in

Sorry to hear you are having problems with your Acer product. Please send a private message and we'll see what we can do to help.

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I bought a new battery for my laptop because the original one had lost endurance, it would last only about 45 minutes, anyway. So I put the new battery in and the computer sometimes doesn't recognize it, sometimes it does but most of the time it says : Plugged in but not charging.

I'm not too sure what to do, I made sure to buy the exact same battery with the same model #, etc.
 

Answer:NEW battery plugged in but not charging

1. Shut Down the laptop.
2. Press the power button then tap the F2 key until a blue screen appears.
3.On the left sided menu arrow down to Battery Info.
What does it show ?
 

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I have been faced with quite a frustrating computer/ battery problem. You see my computer does not turn on, that is unless it is plugged in with my charger in which case it will it will turn on. However, when I click on the bottom right-hand corner battery symbol it will provide me with the statement saying, " Plugged in not charging". On top of this, I did check the battery status on my computer, it provided me with the information that my computer battery is, "Ok", however, needs charging.This leads me to wonder is this a battery problem or an AC Adapter problem.

Answer:Battery- "Plugged in not Charging"

Hi.Welcome to the forum Cheesy_Parekh.Battery Does Not Power Notebook or Hold a ChargeUsing and Testing the AC Power AdapterPurchasing a Replacement AC AdapterPurchasing a Replacement Battery

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Greetings to all,  I have found myself in the situation where my battery would not charge. Let me give you some more info: 1. The battery is integrated 2. I have enable/disabled/uninsalled AC and ACPI3. I have reinstalled multiple times Energy Manager4. Performed gauge reset5. Conservation mode is off6. Battery is fully attached  Your help would be much appreciated since I travel a lot and kind of need a laptop that has battery...  

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Hello! I have an ACER Aspire M laptop which is about 3 years old. The battery cannot be taken off, it's under the back cover. I have Windows 10, 64 bit. I didn't use my laptop for a few months and once I turned it on again, I got the message that the bettery is not charging. So I cannot unplug my laptop. Battery seemed to work fine before.. - I read that updating BIOS could solve the problem, but I can't do it because the system requires battery to be at  at least 30%. - I can't take off the battery, so the solution with holding power button down doesn't work as well.- I also can't unplug my laptop to reinstall the drivers. Someone help please!

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Please what do I do my laptop keeps showing me 'plugged in, not charging' and I've tried different chargers to no avail

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I bought a used laptop from Newegg about December, and for some odd reason I keep having issues with the battery not charging. It first stated that the battery is 0% available, plugged in, but not charging. I looked it up online, I tried going to the Device Manager and find the Batteries;Microsoft ACPI-Compliant Control Method Battery, right click, and uninstall the driver. Then I went to the Action menu at the top of Device Manager, and Scan for Hardware Changes. I waited for it to reinstall the driver. That didn?t work. I tried to do it in safe mode and did the same thing, and it didn't work either. Then I tried to uninstall the battery config, powered down, removed battery, powered up with power supply then reconnected battery, still didn't work. So then I bought another battery from Amazon, that worked for awhile then I had the same issue. So I returned that battery. I just bought another battery 2 weeks ago and now am having the same issue. Now I am thinking this all cannot be a coincidence and it must be the laptop. Do you have any suggestions please and thank you.
 

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