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black screen issues on boot, shutdown, and modify settings

Question: black screen issues on boot, shutdown, and modify settings

I have an HP pavilion laptop with W7 Home Premium X64 - new install. The laptop has begun hanging with a black screen upon my request for it to shutdown, restart, boot, or anytime i attempt to run something which causes the windows 7 are you sure you want to allow changes to the computer message box. The only change made before this happened was a windows update. The problem started a few starts after this install. I have searched but most issues address a black screen with a completely unresponsive computer. Mine comes out of it within a minute or so. The screen also flashes a few times during this hangup.

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Preferred Solution: black screen issues on boot, shutdown, and modify settings

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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Answer: black screen issues on boot, shutdown, and modify settings

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational Source: Microsoft-Windows-Diagnostics-Performance Date: 2/26/2012 3:17:56 PM Event ID: 201 Task Category: Shutdown Performance Monitoring Level: Error Keywords: Event Log User: LOCAL SERVICE Computer: Owner-PC Description: This application caused a delay in the system shutdown process: File Name : rundll32.exe Friendly Name : Windows host process (Rundll32) Version : 6.1.7600.16385 (win7_rtm.090713-1255) Total Time : 15907ms Degradation Time : 15769ms Incident Time (UTC) : ‎2012‎-‎02‎-‎26T20:13:13.420183100Z Event Xml: 201 1 2 4007 41 0x8000000000010000 155 Microsoft-Windows-Diagnostics-Performance/Operational Owner-PC 2012-02-26T20:13:13.420183100Z 13 rundll32.exe 32 Windows host process (Rundll32) 38 6.1.7600.16385 (win7_rtm.090713-1255) 15907 15769 33 C:\Windows\System32\rundll32.exe 37 Microsoft? Windows? Operating System 22 Microsoft Corporation Log Name: Microsoft-Windows-Diagnostics-Performance/Operational Source: Microsoft-Windows-Diagnostics-Performance Date: 2/19/2012 3:25:04 AM Event ID: 201 Task Category: Shutdown Performance Monitoring Level: Error Keywords: Event Log User: LOCAL SERVICE Computer: Owner-PC Description: This application caused a delay in the system shutdown process: File Name : QPCapSvc.exe Friendly Name : CLCapSvc Module Version : 5.00.2922 Total Time : 5616ms Degradation Time : 5116ms Incident Time (UTC) : ‎2012‎-‎02‎-‎19T08:17:14.890843800Z Event Xml: 201 1 2 4007 41 0x8000000000010000 12 Microsoft-Windows-Diagnostics-Performance/Operational Owner-PC 2012-02-19T08:17:14.890843800Z 13 QPCapSvc.exe 16 CLCapSvc Module 10 5.00.2922 5616 5116 59 C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPCapSvc.exe 16 CLCapSvc Module 1 There are also 7 warnings referring to explorer.exe , QuickPlay, and another program. Not sure how to address these. Quick Play was popping up on it's own the other day and freezing the computer. I disable it at startup so I am not sure how it's getting on.

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Hi.
I've set "uefi ipv4 boot" in first boot sequence on my bios. Since this modification, my computer can't start. I got a black screen before the Dell logo. I've tried to do a bios reset by removing the CMOS battery but nothing changes. I've tried to unplug the HDD, the ram and the CD player but nothing works. When I try to start the computer without ram, it make some bip noises. The BIOS is up to date and I've made a diagnostic from the bios menu one day before the bug, and the diagnostic was OK. Ive tried to press all the functions keys at startup (f1, f2, etc...). I've started to press escape, control, delete, but nothing worked. I've tried to plug a bootable USB key but nothing... Can you help me ?

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Laptop still under warranty. I recently had a motherboard and HDD replacement.I wanted to install Windows myself, but the BIOS was set to UEFI, and I couldn't seem to boot off of a USB drive.So I switched it to Legacy, booted from the pendrive, and installed Windows just fine. For whatever stupid reason, I went back to try and change the setting to UEFI.Now the laptop switches on, but refuses to boot. I get a black screen, with no logo or any prompt whatsoever to access the BIOS.   I read a bit and seems I need to remove the BIOS battery, let the memory clear itself to reset BIOS settings to default, and try again? If it matters, I re-installed Windows 7 64-bit.  Any help would be appreciated!













Solved!

Go to Solution.

Answer:Changed BIOS boot settings - Black screen. [Travel...

Ah, I solved the issue! Created a bootable UEFI enabled USB drive with a GPT partition, using the Rufus software. And it booted from it just fine.Thank you, my Lord and Savior Google.

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Hello,
I am having problems with direct booting into Windows 8 installed into a VHDX file.
This is a four-partition UEFI boot on a GPT drive. EFI files are residing on a second partition of disk 0 (the ESP partition) in the EFI folder. The boot virtual disk is residing on the fourth partition of that disk 0.
When I turn on the PC, it shows black screen after the BIOS POST screen. No Windows 8 boot menu, no other information is displayed. However, if I press Shift+F12 (or F12) to start Dell BIOS Boot Menu and choose Windows Boot Manager from the UEFI part of
the boot menu, Windows 8 starts to boot without difficulties.
How do I make Windows to boot automatically without having to select Windows Boot Manager in DELL BIOS boot menu?
I believe I messed up with boot sector somehow... What needs to be fixed provided that Windows 8 will boot into VHDX file?
Thank you.

Well this is the world we live in And these are the hands we're given...

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My problems arose yesterday morning when I went to turn on my computer and it would not boot up fully. Long story short, I found some advice online and tapped F8 while booting to get to the recovery menu. I then when to the recovery options menu where I could open Command Prompt and ran a disk check, which solved my problem for the time being. Computer started up just fine.

Last night, when I turned it off, it had to install one update(Which took about 15 minutes, which if found odd). Well what do ya know, this morning when I turned on my computer, it started, and froze at the windows logo screen for a few minutes, then restarted and gave me the startup repair option(Which I never even got the option of yesterday) which I chose to do. After a progress bar loaded, I got nothing but a black screen and moveable cursor, which was my problem yesterday.

I then proceeded to try and do the same thing I did yesterday to fix my problem, however, when I got to the F8 menu, then tried to open the recovery options menu to get into command prompt, the menu never loaded and after a progress bar I just got a black screen. I have also tried the option of booting from last working setup, to no avail. If anyone has any idea of what I could do I would be extremely grateful. Thanks.

Answer:Boot Issues: Black screen with cursor.

Hi and Welcome to TSF!

Do you hear any ticking from the PC itself?

Sounds like you have a failing hard drive.

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A few months ago, I've upgraded many computers with Windows7 from XP. Clean installs. On some, even bothered to drop in an intel X25 SSD unit.

One one such computer, a ThinkPad T61 with a Core2Duo (2.2Ghz), 2GB DDR2 and Intel X25-G2 80 - it was quick and stable. Oh, its Win7-PRO 32bit.
But for the past few weeks, the performance has dropped. I've ran diags on the drive, manual trim with intel tools. Nothing amiss. Watching the drive light, it would seem the OS is thinking a lot, then access the drive - think, etc.

Original boot time on a clean Win7 was about 15 seconds. If I remember, it went up to about 22~25secs with all software and updates. Today, its about 2m 20s before the computer is usable.

It does seem better if I'm not using a pass-word log-in. It the ThinkPad boots to desktop in 35seconds with the jingle. But moving the cursor to the taskbar or start menu and you get the busy-circle. Starting Task manager shows 100% CPU usage until its a bit over 2minutes past POST.

With a password, at about 30 sec, I can enter the password - but soon after it usually goes to black screen with a mouse pointer for about a minute, before finally a desktop... again, just over 2 minutes.

After boot up, my processes were up around 80. I have disabled some items in SERVICES and MSCONFIG that really were not needed and was able to lower than number down to about 50~52. Overall, no change in boot performances. opening apps like MS-WORD, browsers, etc are nowhere near as... Read more

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How can i modify windows boot screen? I would like to change the word "Starting Windows"

Answer:modify windows boot screen

Read this How to change boot animation in Windows 7 and you should be able to change the text and its colour, plus lots of more.

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When I switch on my Dell Vostro 200 Mini Tower PC running XP SP3, I get a first screen which includes these statements at top right along these lines (from memory) :-
F2 - Setup
F12 - Boot Menu
I would like to insert an additional second line as a personal reminder thus:-
F2 - Setup
F8 - Start-up Mode
F12 - Boot Menu
I cannot find a target character string from this content using Windows Explorer. Can anyone tell me how to get at this screen content in order to modify it please? Your help will be much appreciated.
 

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Hi,A friends PC has some issues with booting & shutting down / logging off. I'm posting this on behalf of him. He doesn't have much experience with computers. I have seen the computer in person earlier today.Manufacturer: ToshibaModel: Satellite Pro L40 I believe.OS: Vista (probably 32 bit)RAM: 1Gb.Processor: Intel CeleronGraphics: Unknown whether Laptop has graphics card & being used, or is using on-board graphics (I did not think about this earlier)Hard disk capacity approx 60Gb- Two partitions visible via "My Computer":Partition 1 - C:\ - OS - size approx 19Gb. ~ 16GB free. Partition 2 - D:\ - Data - size approx 51Gb. Hardly any space used.Summary of boot / shutdown related issues*****Normal boot -> after user logs in mouse cursor appears but screen is blackLast know configuration -> after user logs in mouse cursor appears but screen is blackSafe mode -> after user logs in mouse cursor appears but screen is blackSafe mode with networking -> not tried.Log off / shutdown issue (see 2. below)Startup repair finds no issues.System restore works allows PC to boot normally (see below), but boot problem always reoccurs after restart (see 1. below).1. Using system restore was able to restore PC to restore point in January successfully, and after restarting, user logs in boots up normally. (User has multiple restore points in past)2. When restarting / shutting down PC, it gets to "logging off" notification screen with blue h... Read more

Answer:Boot & shutdown issues. PC boots normally only after system restore. Cannot shutdown normally.

I would start with

a. Hard drive diagnostic, long test.

b. Followed by chkdsk /r if no issues during diagnostic.

c. Followed by defrag if no issues with first two steps.

<<Partition 1 - C:\ - OS - size approx 19Gb. ~ 16GB free>>

Is that correct as stated? Seems somewhat anomalous to me.

Louis

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Whilst performing a Windows 8 -> Windows 8.1 update on my ASUS Vivobook S200E, an option popped up asking me whether I wanted to reboot my computer.
 
I chose "Reboot later", and then manually restarted the machine. (Apparently this might be the cause of the error since there are graphic drivers that get deleted during the update that get replaced when being restarted)
 
After doing this, every time I booted, I would see the ASUS splash screen as if the computer were booting normally, and then the screen would go black.
 
At this point, I turned the machine off, and tried using Shift+F8 to open the Advanced Startup Options. Here, I tried using command prompt and running "bootrec.exe /fixmbr", which seemingly had no impact on fixing the issue.
 
After this, I rebooted, and tried entering Safe Mode.
 
Whilst doing this, on the first driver that loaded, there was an error and the BIOS menu was brought up.
 
I quit the BIOS, not feeling at all qualified to handle whatever it was and the computer restarted, saying that the a driver was either corrupted or missing (I do apologise, the computer did this too quickly for me to take notes of the exact driver)
 
Ever since then, the ASUS logo flashes up for two seconds tops, and there appears to be no way of entering Advanced advanced startup settings - pressing ALT-F9 still gives a blank screen, as do Esc and F2. Have tried the ASUS diagnostic link (http://support.asus.com/diagnosis/Step1.aspx?SLan... Read more

Answer:Windows 8 -> Windows 8.1 Update gone badly wrong (Boot issues/Black Screen of De

I am experiencing the exact same thing. Am in the process of resetting my Samsung notebook to factory settings. Any luck or responses in your end?

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Great board you have here. I could use a little advice and will try to describe my issue clearly. I have a PC about three years old or so with K7S5A mobo(not sure on rev number) with AMD 1900+ processor and a gig of ddr ram. Yesterday out of nowhere when I turned on the system it started powering up (i.e. you could see led lights on hd, cd and cdrw as well as hear fans) the nothing. It did not make it to the first "beep" and monitor went into powersaving mode. I threw in a music cd several times after this to see if it was just monitor or vid card but no music. Since it didnt make it to first beep I am thinking it didnt boot up and is beyond a video issue.

I took off the cover and blew out good with air etc....The pc booted up. Now the pc will run for hours at times or other time may not boot or may boot and then just quicly die to the aforementioned condition. I also ran the MS supplied memtest boot diagnostic which indicated no memory issues.

The powersupply is only a month or so old and when this issue occurs there is actual power as again I see the led and can even open the cd.


Last thing I can think of to mention is that for the life of the pc I have had an occasional checksum error during bootup that then requires me to go in an reset values in the bios ........has happened since I bought it and never been an issue beyond a pain in the ****.

Any advice appreciated. I am guessing I must have either a cpu or mobo issue but I am far from a hardwa... Read more

Answer:Boot up and random "black screen" issues

I will add a few more facts. The OS is Win98(lol I know i need to upgrade.

The condition can occur either with pc cold ( first thing in morning) or may happen after its been running four hours which would lead me to believe its not temp related.

When I originally took covers off to check problems wiggling the cpu fan made the pc shutdown although the fan was running

The fan is running when the condition occurs

The power supply is a few months old and worked fine. It is a 400W Works ps

I have made no changes to system or software.

The power supply is the third one in four years..


jUst random facts but thought they might help someone hlp me
 

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I own an IBM (now Leveno) ThinkPad Type 2886-5TU laptop that I purchased in Nov 2004.  It is running Windows XP Pro Version 2002 Service Pack 3.  It is located on a desk in the same location since I purchased it.  I clean it every 6 weeks including vacuuming all intake and exhaust ports.  The battery is at the end of its life, since when I run it on battery power alone it quickly discharges.  Over the past two months the computer will go to black screen with no warning.  The only way I can get it back up is to hit the power button.  When I start it up right away, it tends to repeat the black screen scenario, which leads me to believe that it is overheating.  The fan seems to be running the same as always.  I do not hear any unusual noises.  When I get the computer running again, it will run for days/weeks before the problem reoccurs.  Questions:  Is there any other problem other than overheating that could be causing this problem?  Is there any way to check to see if it is overheating?  What is the computer doing when it goes to black screen?  Is it going into "hibernation"?  I have read about this but am not sure what it is.  Is it possible that the battery is causing the problem?  If the problem is overheating is the solution only to replace the fan?Thank you in advance for your help.

Answer:Black Screen Shutdown

Well one thing to check is to go into Control Panel and open Power Options. Click on the Hibernate tab and check if hibernation is enabled and if enabled, when its set to go into hibernation.Have you tried checking the Event Viewer? Some times problems like the one you are having are logged in the event viewer with either a yellow or red icon. Check the event viewer by going into the control panel, administrative tools and event viewer. Check for any entries which have yellow or red icons. If you remember roughly the time and date of when you last had this problem then look for any errors which occurred around that time. You can double click on these entries to get more information. If you find an entire which you think could be the reported error for your problem then you can google search the error number which it gives you when you double click on its entry.

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dual booting with win7 and win8 on a single HD

i thought win8 boots very fast been using it for a while now and
when booting up its takes too long to boot about 2 min, the time it takes before the boot selection option appears
when i select win8 it takes another 30sec to a minute for the lockscreen to appear

when shutting down it also takes too long about 3 min for the pc to power off

has a 1366x768 capable viewsonic monitor
i dont have a 1366x768 resolution settings on win8 but when i'm using win7 i do have that resolution

pc spec amd phenom xII-4gb ram-ati 4650

any ideas?

Answer:long boot/shutdown time -- resolution settings

Have you tried to turn off the hybrid boot feature? it bugs... and bad!

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dual booting with win7 and win8 on a single HD

i thought win8 boots very fast been using it for a while now and
when booting up its takes too long to boot about 2 min, the time it takes before the boot selection option appears
when i select win8 it takes another 30sec to a minute for the lockscreen to appear

when shutting down it also takes too long about 3 min for the pc to power off

has a 1366x768 capable viewsonic monitor
i dont have a 1366x768 resolution settings on win8 but when i'm using win7 i do have that resolution

pc spec amd phenom xII-4gb ram-ati 4650

any ideas?

Answer:long boot/shutdown time -- resolution settings

Have you tried to turn off the hybrid boot feature? it bugs... and bad!

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Hi any advice, Ive looked for hours for answers. My screen keeps intermittently going black - for about 10 seconds then comes on again. Sometimes goes black and I have to shutdown.
We are graphic designers ( not too techy ) so often have a lot of graphics open. But it happens with nothing open too and getting more frequent.

ANy advice ?
 

Answer:Intermittent black screen then shutdown

Sounds like it may be a failing video card. Or possibly overheating. Test with another video card if you can.
 

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I finally made the jump to Windows 8.1 64-bit on my personal system this week from Win7.

All has gone well, but today I have had the OS simply "turn off" twice. The OS shuts down/black screens immediately and the screens then go to sleep, but the computer itself is still powered up. I then have to manually power down the box and restart. Going into Event Viewer it simply shows this Kernel-Power error. "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

Googling around did not turn up anything of relevance. It did install a couple of MS Office updates last night but nothing I think would impact the OS itself. I installed Classic Shell 4.1.0 so as to get back my Start menu, but that is the only thing I have done to modify the OS.

I am a newbie to 8.1 and if any of you have any ideas to share on this, I am all ears. Thanks.
 

Answer:Win 8.1 Shutdown/Black Screen Issue

Have you tried changing the power profile from Balanced to High Performance?
 

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I just reformatted and installed Vista Ultimate x86. Whenever I shutdown my lappy via the start menu or press the power to do so, vista appears to be shutting down as the open windows close, but then my screen goes black and the power light, wlan, and bluetooth lights remain on. Those indicate the laptop is still running and to completely turn it off I have to hard-shut it by pressing and holding the power button.
I have a ASUS Lmaborghini VX2S for reference.

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Hello I am trying to troubleshoot a work computer and it keeps on going to a black screen and shutting down periodically this was in the event viewer. I forgot how to attach a dump file so if someone can let me know how to do that it would be great.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa800d1814e0, 0xfffff8800fddde2c, 0xffffffffc000009a, 0x0000000000000004).

edit added file

Answer:Black Screen then auto shutdown

Hello mate. Seeing you onboard after a long time, and missing your 3D works.

Your BSODs are stop 0x116, usually a display/graphics related error. Though the display driver is the latest. So let us check the other things first?

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Is the computer overclocked? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

If all are well and up to the mark, test by changing the display driver. Install the NVIDIA DRIVERS 314.22WHQL only.
Uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
PhysX
nvidia Update
GeForce Experience
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
Let us know th... Read more

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Asus P5Q Pro motherboard
Corsair 600w PSU (about a year old)
E8500 Core 2 Duo
2 x 2GB OCZ Fatal1ty edition DDR2 RAM
EVGA GTX480 (refurb, less than a year old)
on-board sound
OCZ Agility 4 SSD boot drive
WD 74GB Raptor HDD
WD 640 GB HDD
Windows 7 Home (64 bit)

About a month ago, my desktop started suddenly shutting down. I can be in the middle of typing, and the display will shut off. Sometimes it is like it is going to sleep, and will resume if I wait until all fans and everything stop before pressing another key. Other times the screen will go black and the fans still run, but the only way to recover it to do a hard reset.

Sometimes it will do it several times in a day, then I can go several days without issues. I can be doing anything - web browsing with IE11 or Chrome, using Office 2013 (usually Word or Excel), or gaming. About the only consistent thing I have noticed is I have to be doing something; it does not do it on its own when no one is at the keyboard. That makes me suspect possibly a hardware issue, especially RAM or GPU. I ran the Windows memory test on reboot, and no issues were reported.

I have checked and rechecked power settings. I don't use a screensaver, the monitor is set to shut off after 20 minutes of inactivity, and the hard drives are to never shut off.

I did a clean install of the graphics driver a few days ago but the issue continues.

I'm not even sure if it is a hardware issue or software (OS, driver, malware?) Recent scans w... Read more

Answer:Black screen/shutdown without warning

What I'd do in that situation is just troubleshoot the hardware I think might be faulty. Remove one of the RAM sticks and test the pc one stick at a time. Remove the GPU and use your mobo's graphics processor. You checked your HDDs for SMART issues?
When your screen goes black, does the pc reboot or just hang? and if it hangs, does the audio keep playing?

Sounds like a GPU problem to me, but I might be wrong. Probably not a software issue, and I usually trust MBAM when it says there are no issues.
 

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Help!!!! I forced a shutdown after my computer froze. I went to turn it back on and the power button lights up but the screen stays blank. Ivery tried to get into BIOS with F8 key. I've also tried multiple troubleshooting steps. Please help me find out what going on!!!

Answer:Black screen after forced shutdown

There are two means of entering the BIOS.   The first is by pressing the power button and immediately tapping the F2 key every half second to access the startup menu. The second is direct to the BIOS by tapping the F10 key every half second or so, immediately after pressing the power button.     F8 will not invoke the BIOS of any HP PC or notebook that I have ever heard of.  I believe you must be thinking of another brand, perhaps a Packard Bell.  Hold down the Windows key and the B key at the same time. While holding those keys down, press the power button. That should invoke a BIOS recovery.  That may resolve your issue. Have you tried the Black screen issue troubleshooting?  All of the troubleshooting please, not just part of it.  I will edit this in a few minutes and put in a link to the document. below this line. Look at the lockups and performance troubleshhting section. Were there any error essages or a blinking cursor?http://support.hp.com/us-en/product/HP-ENVY-23-All-in-One-Desktop-PC-series/5295879/model/5296825 " I've also tried multiple troubleshooting steps. " is way too vague and generalized. Please help us to help you by being very specific.  

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I've got Toshiba Encore with Win 8.1.

I notice few times an issue after restart or shut down - black screen. Tablet was still running (Windows key vibrates). Only holding power button helps.

What I checked with no success:

- turning off fast boot
- turing off hdd encryption
- restore from recovery

Now I'm checking new, clean install of Win 8.1 from recovery with new Microsoft account connected with.

Any ideas about this issue?

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I recently reloaded Windows XP because we were having so many problems with trojans, etc. I just reinstalled it over everything. My problem is that it is not shutting down properly. I can chose Shutdown and it sounds like it is powering down, but hangs up on the black screen that says "It is now safe to turn off your computer". Now the main button to turn the thing on does not work for some reason but I can hit the reset button and everything comes back. I ran through all the troubleshooters in the msconfig list one by one and nothing changed. Still hanging up. I also disabled Norton's choices to scan floppy drives on shut down and re booted and the thing still hung up.

I know I should go to windows update, but now that I have started over, there are so many to chose from. Would one of them help? any tips on how to decide which critical updates are really critical?

If anyone can point me to the right direction, I would be most appreciative. [email protected]

added comment:

I went to Microsoft support page and did a search
it told me to go to Control Panel, Performance & Maintenance, Power Options, and click on the APM tab and enable Advanced Power Management Support. I did this and then performed a proper shut down with no errors, hopefully this helps someone else in the future.

but I still don't know which updates are really critical....
thanks
 

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When I shutdown, right near the end the screen goes black as one would expect and then for a fraction of a second I get BSOD and it will restart and let me know that it BSOD'ed. It's a new install of windows 7 on a new PC that is working well under stress testing. And i haven't messed with much but xbmc and some light overclocking without voltage changes. I've uninstalled anything recent and some tuners that the mobo manu had on their support page. Thanks for any advice, I'm new to windows.

Answer:BSOD after black screen right before shutdown

Welcome

May I ask you if there's a particular reason you have windows 7 32 bit installed where as you have 8 GB ram installed?
With 32 bit of windows you will be limited to only 3.25 GB of usable ram.

While I take a look at your dumps, please follow this and post your report Windows Genuine and Activation Issue Posting Instructions.

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I am running XP Professional on my desktop machine and every time I shutdown, I do not get the "Windows is Saving Your Settings" screen. Instead I get a black screen with a mouse cursor that can be moved around the screen. After 10 minutes or so at this screen my system will eventually shut off. Needless to say, this improper shutdown keeps me from doing new installs or updating the system because settings are not getting saved. For some reason this has suddenly begun happening on my on my laptop, but it is not networked to my desktop in any way except through a shared wireless internet connection.

I have run every utility I can think of to correct the problem including System Restore without much success. The only thing that has changed in my environment recently is the addition of an HP Photosmart 8250 printer. It is the sudden appearance of the same problem on my wireless laptop that has me thinking that this may be a Windows update issue that I am not aware of.

Any help would be most appreciated.

Thanks.
 

Answer:Black Screen on Shutdown or Restart

Welcome to Majorgeeks!

I am not aware of any Windows Update that causes the issue. However your problems don't seem to be malware related so I suggest you post in the software forum.

If you believe your problems ARE malware related you will need to run through the below steps and post the logs for us to view.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.



When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
CounterSpy - ONLY IF you were not ... Read more

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Relevance 57.81%

I put my new PC in sleep mode and after a few minutes, I came back and started it up again. For some reason, the lock screen with the clock and the internet status had nothing but the screen's background so I was being my curious self and I wondered why it was not there so I pressed the back button thinking it would go back to the lock screen. Then, it was stuck on Please Wait and after a few seconds, the screen turned black and there was no hard drive activity. I knew the computer was still on so I forced it off by holding the power button and turned it back on. It felt like it took longer for it to turn on but that may have been because it was not able to go through the whole fast startup process of saving the system drivers in hiberfil. I have ran chkdsk and CrystalDiskInfo and everything was fine. I will try restarting and see if the boot time is normal and post any updates. Should I worry about this as I only got this computer yesterday. I am thinking it was just a coincidence but I want to ask the experts here on EightForums. After all, I am new to Windows 8.

Edit: Yep, I think it was the fast startup that was not used after the forced shut down. I just shut it down and turned it back on. Now I think I should have waited until doing ALL tests I know to post this.

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I attempt to shutdown my PC. PC logs off, passes "Windows is Shutting Down" screen and it gets to the black screen. Then it hangs. It requires a hard power off to get it to come back up. I am currently trying to start with minimum services to see if this helps.

Drivers/Windows all up to date

Any other ideas on how to get a log/debug trace of where it is etc?

Sabertooth x58
i7970 Hexacore
24GB DDR3 1066mhz RAM (forget the brand)
2 HVR-1800 Tuners
P64 SSD's in RAID 0 (50GB's free of 120)
8600GT GPU
1 WD Black 1TB
1 WD Green 1TB
Samsung 1210-mlr laser
Canon Pixma Pro 9000 Mark 2 printer
logitech USB Keyboard/mouse

Answer:Hung at Black Screen during Shutdown

Make sure you have 64 Bit drivers for all your hardware.
If all your drivers are already updated, try clean-boot troubleshooting to see if something running in the background is the culprit:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

-DG

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Just like in Windows ME, when I go to the shutdown menu, I get a default option of "Sleep". That's probably the very last thing I'd ever want to do, but usually when I go there I want to "Restart".
I use a desktop shortcut for a complete system shut down.

How can I change that default, from "Sleep" to "Restart".

I know, I know, this is NOT a critical problem, but so far I'm having little or few problems with Vista, that I can't figure out.
So far, I've got it running almost as good as XP.

Any help would be greatly appreciated.

The Shadow

Answer:Modify Shutdown Options Menu ??

Hello The Shadow,

If you mean the Start Menu Power button, then you can only select it to either Sleep, Hibernate (not for Classic), or Shut down. Restart is not an option.

Power Button

Other than a Restart shortcut, you can also click on the shutdown arrow menu and click Restart from there instead.

Restart

Hope this helps,
Shawn

5 more replies
Relevance 57.4%

Hi allI bought a G505 as a birthday gift for my father a year ago.Last week he had a black screen after boot. He put the battery out etc and let it for some time before trying to boot it again. The problem still existed till the next day when it started as it should.Couple of days ago, out of sudden none of the usb devices where working. I checked it up and I realised that there was some issue (driver maybe) with the usb controller and thus not even a single usb device worked. The system was informing us (windows 8.1) that the installation of the device wasn't succesfull. So, i took the laptop in order to get find a solution (i work as systems engineer). After some check and workaround (restore to previous day that the system was working, uninstalling drivers etc) nothing seemed to be working. Lenovo doesn't give any drivers for usb etc as it says that theycome with the windows system. There, i decided to upgrade it to windows 10 (i was planning to anyway) hoping that the upgrade would fix the problem.I started the whole process while I was in my office and I let it there to complete and I left, expecting to find the installation complete the next day! Today the laptop was on as it should be, but the screen was black. So I restarted it from the power button, but the screen was still black (no cursor everywhere or whatever else).I put the battrety away and unplugged it and let it there for couple of moments. I tried to started it from the recovery button bu... Read more

Answer:G505 black screen and usb issues (before the black screen)!

nothing? anyone?i still have a black screen...no lenovo logo at boot...nothing!the only indication that the laptop works are the lights of power and battery that turn on!

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My laptop has been doing this for a while, whenever I go to shut down my laptop from start menu the screen goes black but the fans stay on and the keyboard lights still glow (I have an Alienware with the glowing keyboard). Only when I hold down the manual switch does it shut down all the way.

This presents a bigger problem recently because when I install updates and then restart my computer, I must shut it down manually and on startup I must open in safe mode and then restore my computer to a point before I installed windows updates. (I am not completely sure that the fact I have to turn off the computer manually is the reason that my computer is telling me to restore to a point before I install updates, just to be clear.)

Thanks for the help.

Answer:Upon shutdown, only laptop screen goes black but stays on

Is this the original factory preinstall which most tech enthusiasts won't run, preferring to Clean Reinstall - Factory OEM Windows 7 to enjoy native Win7 performance?

Stick with the tools and methods given and you'll get and keep a perfect install.

In your case I'd first Run Built-In Diagnostics for Your Dell Computer | Dell US from it's partition to see if it will boot and run, give you a report on your hardware. If so then during the booted reinstall you'd want to leave the OEM Diagnostics partition but delete all others using the Drive Options in Steps 7 and 8 of Clean Install Windows 7 to create and Format New.

Otherwise work through the Troubleshooting Steps for Windows 7 starting with a Clean Boot, checking logs for repeat errors to resolve, utilitze System Resources to find solutions and Generate a System Health Report.

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Hi,
First of all, I would really appreciate any help from you guys since this problem is frustrating me for a long time.

Before I begin I just felt like I should apologize for the long post I just wanted to explain more
So I thought it would be better to classify the detailed info into Quotes.

My Problem in short:
My problem is that My PC won't shut down or go to sleep or hibernate after It was ON for a random time( 10min+) it can just reboot and after any reboot or any boot (after I forced the shutdown) just after it I can turn off, sleep hibernate without any problem.
My PC History and what I did to it before having this problem:





I'll start from the beginning and state what I did with this Pc in details when I first got it.
Well at first my dad was using it normally no problem with Windows 8 as it came out with it, maybe upgraded later to Windows 8.1 everything was good until he decided to give it to me since I was struggling with my first low-end PC.

Anyway I was more familiar with Windows 10 also I have a windows 10 license so I thought that It would be better to start fresh new with a Windows 10 clean install and get rid of everything on the new PC Including (what I think removing it might be caused the problem) the OEM recovery partition since it got the first Windows 8 and it was wasting 18Gb from the Hard drive so I preferred to get rid of it and partition the hard drive as usually do to one big primary partition with the system on it and t... Read more

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When I start up, log off, or shut down my PC, (Just upgraded to windows 8 pro a few days ago from windows 7 pro) I get a black screen for 30 seconds to a minute. The screen is back lit, and windows 8 still functions 100% afterward. I have updated all drivers. My specs (beside motherboard) are all in EightForums so you can see everything there. Here is a video on youtube so you can see what I am talking about. *A​nnotations are important! Make sure they are on please.*

Answer:Startup, and shutdown shows black screen for 30 sec.

Did your installation every work properly? If yes, try a system restore.

6 more replies
Relevance 57.4%

My lenovo g580 will not sleep when I shut the lid instead when I open it , it makesa popping sound and then I get a black screen saying windows did not shut down successfully. I have tried a system restore but says it been disable by lenovo software ( which I have uninstalled) and setting the bios to default but no change.  I am on windows 7 and the the laptop is less than 8 months old. 

Answer:I get a black screen saying windows did not shutdown successfully

Hi becciyoxall,
 
Thanks for posting and welcome back to the Lenovo Community,
 
I?d like to help you to try to set the functionality of closing the lid of the laptop:
 
Step1: Please open the power options and then change Change plan settings of the selected power scheme
 
Step2: Press on change advanced power settings and then maximize Power buttons and Lid and from here you can change the lid close action on battery and while plugged in
 
And please check this link for the system restore enabling process Link
 
Hope the information helps. Let us know.
 
Regards
 

Soha






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Relevance 57.4%

I have a desktop running Windows XP. I rarely shut it down. Although it is running all I get is a black screen. I tried alt, control, delete to restart and also tried turning it off using the power switch both without success.

I then unplugged it from the wall. When I plug it back in I get the same black screen and the pc is still on but doesn't reboot. I've unplugged the cord from the wall and the back of the pc and left it unplugged overnight with the same result once I reconnect the cord and plug it back into the wall.

Any ideas on what might be causing this and possible fixes? I appreciate any help that you can offer.
 

Answer:Black Screen Desktop PC Won't Shutdown or Reboot

Hi,

Try rebooting with only the monitor, mouse and keyboard.
Is BIOS accessible?
if yes, reset to default
if no, reseat the RAM

Next steps will be depending to the result

Cheers
 

2 more replies
Relevance 57.4%

I had just installed garry's mod, and started it (While downloading (Counter strike: Source). My computer just froze, while I could hear my buddies talk on teamspeak. But i couldn't do anything, not even use "ctrl + alt + delete". So i thought the only option after about 5 min. was to force close it.
Though after i force closed it, it and my laptop turned its lights on. The screen wouldn't show any picture, even though the monitor is turned on (The screen became lighter). I tried closing my computer 2 times more (Force closing, since i couldn't see anything on the screen). I let it dry out of power, and turn it on again, which didn't help. I tried taking out the battery, power-cable, and all USB connected devices. And insert the battery and power-cable again, and turn on the laptop, but it didn't help. Though i can use an external monitor, and when i turn my laptop monitor off, i can see the screen stop being blank, and instead be turned off.
I have also tried checking if the backlight is dead with a flashlight, but I havn't been avaiable to see anything. Meaning that it isn't the backlight that is dead.
Anyone having an idea how to fix this?
Sry for my bad english
-FatDevil

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Hi. I have a Satellite P50-C (Model with the GTX950M and the i5 6200u) that is over 1 year old. Everything has been fine until recent display issues. Sometimes, after restart the screen will go black and will not turn on until a few force shutdowns. I have to sometimes take out the battery and then it may turn on, however now my computer's screen wont turn on when the battery is inserted on the computer.. if i put the computer to sleep it also black screens until i force shutdown. I do not know what to do more, external displays also do not show any sign of life when i plug my computer to them (so my LCD is infact not damaged).

I hope someone can propose me a solution to this problem.

Thanks!

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Heres the story... customer got bad viruses.. did clean up and removal of the infections and I noticed the laptop wasn't shutting down. (I cant confirm that this wasn't an issue before. I didn't notice it but doesn't mean it wasn't there) when you go to shut down the screen goes off but power on light stays on and fan stays on. Have to hold power button to shut it off

HP Model Pavilion 2000-2b29WM

Heres what I have done so far...

1. I did the refresh (the full format one) but still did it. I still have windows 8 didn't bother updating to 8.1 yet since that's what I had before I refreshed it
2. updated/flashed BIOS but didn't work. Reset BIOS to default
3. Turned off "Turn on fast startup (recommended)"
4. put in different HDD and loaded Windows 7 and when I went to shutdown it locks up at shutdown so still problem shutting down but screen stays on.
5. tried different RAM
6.Tried different power adapter.
7. tried holding SHIFT while shutting down
8. Resisted punching the laptop.

I don't know what else. I was confident that the viruses did it but maybe its a coincidence and its some hardware issue?? Thanks

Answer:shutdown black screen power stays on

Set the BIOS to default settings.

13 more replies
Relevance 57.4%

Good day!

First and foremost let me point out that I'm using a laptop for my gaming and school needs.

This problem have started occurring about a month ago. All my other games run fine without any black screen and shutdown (L4D2, Borderlands, Ghost Sniper Warrior, MW3, Prototype, etc...).

System specs are:
i7-740QM
GT425m - Driver 306.23
4gb RAM
500gb Toshiba @ 5400 RPM

My temps are running at a fair 70-75 deg. C when playing Dragon Nest. I just added a fresh batch of thermal paste (CoolerMaster HTK-002-U1) 2 weeks ago. It's not the best TIM in the market, but it lowered my temps. I'm still going to change my TIM to either an Arctic Silver 5 or a Tuniq TX-4 since availability of those pastes is scarce in my area.

I apologize for not being able to post a ZIP file using SF Diagnostic Tool, but whenever I click "Grab All" it says
"Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Could not complete operation on some files and directories. See the Data property of the exception for more details."

Instead, I copied my "Report Queue" folder from Windows Error Reporting. There are a lot of folders (in just one day) and I thought it would be best to just include them all in one ZIP file.

Please do tell me if you need any additional information.

Thank you for your time

Edit: I think I should add... Read more

Answer:Black screen and shutdown on Dragon Nest

Hello pringles, please post it again following the Blue Screen of Death (BSOD) Posting Instructions

The zip does not contain the files those wee need.

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Relevance 56.99%

Alright I will try to explain this odd problem in as much detail as possible.I'm working on a Toshiba Portege M750-S7202. The computer is currently running Microsoft Windows Vista Home Premium. The computer failed to work as of the last week or so. It would not boot up and I would get a variety of errors. Everything from blue screens to random error codes (System Configuration Error x00) and so forth. The sensible solution at this point seemed to be to reformat the PC. The PC was originally reformatted to Microsoft Windows Vista Home Premium, and than upgrades to Windows 7. When it got to Windows 7 it had a concussion of errors. So rather than simply work my way through them with the Tablet PC I simply reformatted it back to Windows Vista Home Premium. I than proceeded to install the drivers and so forth that the computer needed. Now the computer works perfectly when its running. There is no issues what so ever. But here in is where the real problem lies:1) The only issue that can be found when the computer is running is that the PC cannot recognize the battery. I either get unknown when I hover over it or I get a warning that 0% battery power is remaining. However, when I unplug the AC adapter the computer continues to run perfectly.2) Here is where the next set of issues come in and I'm assuming are somewhat interconnected with each other:A) When I attempt to turn off the computer the screen goes through the shutting down process, and than the screen turns off but the fans ... Read more

Answer:Boot/Shutdown Issues

Okay, from what I've read, you are not having problems anymore. Correct?1) Not really sure about the battery problem. Probably a problem/failure in the circuitry of the battery that is stopping it from communicating with the computer. Replacing it would be the only option I see.2) Seems as though you've already solved this one.3) The "Resuming Windows" screen you saw was the computer resuming from hibernation. I recommend you turn hibernation off.So have you fixed everything (shutting down, booting up, etc..) besides the battery?

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Relevance 56.99%

Okay - I have this brand new computer that I just built. I'm now running with a 6-core AMD Phenom processor and 16GB of RAM. When I built this machine, I decided to go ahead and install Windows 7 Ultimate 64-bit OS.

With the exception of the usual Windows processes, the only two programs that come on when the system starts are my AV (Avast), and my screensaver (Second Nature Desktop). I've tried disabling each of them, with no success. Since installing Win 7 Ultimate, my boot time and shutdown time are stupidly slow - counting in multiple minutes here.

The only thing I've managed to find on the web are tips on how to speed up my entire system - defrag, clear start menu, etc. - the normal, "let's speed things up here" kind of advice. Nothing I've tried helps.

Suggestions? I've done full scans, and I appear to be virus/malware free.

Answer:Win 7 Boot & Shutdown Issues

1) Startup: Try a clean boot and let's see what happens. Run msconfig and on the General tab choose "selective startup" (disable everything) and reboot. How fast / slow was the boot? If still slow, I'd look to a hardware issue.

2) Shutdown:
1) Make sure "clear pagefile at shutdown" is not enabled:
start - run - regedit
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management]

Set ClearPageFileAtShutdown value to 0
2) Start - Run - Regedit
Navigate to the following Registry key:
HKEY CURRENT USER\Control Panel\Desktop
Double click on the AutoEndTasks entry and replace the 0 with a 1 in the Value data text box

For the next two, if the dword value indicated does not exist, create it:

Double click on the WaitToKillAppTimeout entry in the right pane and change the Value data to 2000

Double click on the HungAppTimeout entry in the right pane and change the Value data to 1000

Reboot

3) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
Right-click on WaitToKillServiceTimeout and change it to 2000

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Hi, I've had a Thinkpad before but now I have an Ideapad Y510P. The Trackpad seems different. The left and right mouse buttons are built into the track pad, so when I try to click them, if I drag my finger at all, the mouse moves. I believe my old Thinkpad had isolated buttons so this wasn't an issue. Is there a way to disable or lower the sensitivity of the Trackpad at the buttons so this stops being an issue?

Answer:How to Modify Trackpad Settings?

Hi Anubis512,
 
Welcome to Lenovo Community!
 
To access the trackpad settings please click on start button and then type ?Control Mouse? and select the option or click on control panel>Mouse to access the trackpad settings.
 
Do post us back for further queries.
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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************LOG BELOW*********
Okay so my computer has been running great for a year or two now, especially my graphics card. I started my computer and it wasnt getting connection feed to the monitor. Black screen in other words. I plugged in another monitor into the dvi>vga slot in my graphics card and same result. So then I plugged the monitor into my normal built in dvi slot and it works but one problem. Doesnt change the graphics card problem.

Then I went to device manager and my graphics card didnt show up there. I also downloaded the installation driver and it said I didn't have the hardware for it.

ANOTHER MAIN THING IS THE COMPUTER SHUT DOWN EVERY 15 MINUTES, then i did a virus scan and had like 20 viruses some how and it stopped shutting down every 15 minutes. Also the onboard graphics card is turned off.

***Key problems: Black screen, graphics card not showing up in device manager. boots every 15 or so, and also I have a slow computer which might be caused by using no graphics card IE regular DVI plug-in. I believe its a virus.

Graphics card/computer info

Ati Radeon x1650 PCI-E

Comp: Service pack 2, Windows xp media center, 2gb ram, x2 duo core processors 4600+.

Many thanks if you need anymore info i'll post it. I believe its a virus that did it. Here is the log, could any of these cause these problems and how might I fix and delete them?

;****************************************************************************************************... Read more

Answer:ATI RADEON x1650 Black screen and comp shutdown every 15 min

******bump*******

1 more replies
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My Acer Aspire is about 18 months old and I am encountering a problem for a few days now that had never happened before. Usually what happens is I'm playing a game and if I want to make a change in the screen resolution or if I do ctrl+alt+suppr the screen turns black and nothing works. The mouse pointer doesn't appear, the keyboard doesn't answer and my only solution is to force it off by pressing the power button for a few seconds and to turn it back on.I thought it was due to hard drive used at 100% but it seems not, and I really have no idea what it could be. The thing is I've noticed several problems of screen freezing and laptop being slower than usual right after I had installed Windows 10 (about 3 weeks ago). Could this be related?I really need help, please this laptop was already 1000$ I'm not buying a new one so soon.

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Ok, so I have experienced some pretty odd symptoms on my pc i built from newegg, specs as follows:

Motherboard: GA-890GPA-UD3H (Gigabyte)
CPU AMD|ATH II X4 630 AM3 RT model # ADX630wfgibox
RAM: MEM 2Gx2|GSKILL F3-12800CL9D-4GBRL (4gb)
HD 500G|WD 7K 16M SATA2 WD5000AAKS;
PSU ROSEWILL| 700W RV2-700 RT

My first issue that i noticed with the setup, is red lines through my screen, in random windows. It occurs both when i have games n such open, and when idle on desktop, an example of this is showed he per the top of the Mozilla firefox browser,
secondly, i am getting black screens alot, always right after Filtermanager 'file info' successfully loaded and registered with filter manager. I tried reviewing motherboard hook ups, making sure everything was proper; and removed one stick of ram, it occurs with either stick. I unplugged hard drive and went into bios and waited, the black screen still occurred.

Ive ran some tests on the processor and during the test the max temp for the 2 minute test was approx 127 degrees Fahrenheit which far exceeds any normal temps i get when just idling or even playing the graphic-casual games that can be accessed via onboard/integrated graphics. Since i was able to test and watch the temperature of the proccessor rise and the PC not shut down, i was assuming the reason was i opened both doors on the tower, and had the motherboard cooled by my stand up fan in my room, so it was no longer closed in the case depending on the stock fans in my rai... Read more

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Hi,
First of all, I would really appreciate any help from you guys since this problem is frustrating me for a long time.
Before I begin I just felt like I should apologize for the long post I just wanted to explain more
So I thought it would be better to distinguish the detailed info with different font styling.[*]My Problem in short:
My problem is that My PC won't shut down or go to sleep or hibernate after It was ON for a random time( 10min+) it can just reboot and after any reboot or any boot (after I forced the shutdown) just after it I can turn off, sleep hibernate without any problem.
And this is Happening only on Windows 10 (I tried Windows 8.1 It worked as it supposed to do)Detailed Explanation of the problem:
Since the forum don't allow long text I posted it in Pastebin: https://pastebin.com/GwBtkwnK What I tried:
-Using Windows 8.1 It worked as it supposed to do so it certainly a windows 10 issue.
-Resetting all power options as default: didn't help.
-Running the power troubleshooter: didn't help.
-Turning off "fast startup": nothing.
-Removed a 4gb Ram stick that I've added when I got the PC thought it was causing the -problem but well it wasn't
-Running a "chkdsk C: /f /r /x" : no errors.
-Updating all drivers:: didn't help.
-Updating and resetting the BIOS: didn't help.
-Reformating with a new fresh Windows 10 install: didn't help.
All my driver are up to date and I was on the last version of windows 10 1703 (64bit) and since I just reformatted yesterday ... Read more

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Relevance 56.58%

My Acer Aspire is about 18 months old and I am encountering a problem for a few days now that had never happened before. Usually what happens is I'm playing a game and if I want to make a change in the screen resolution or if I do ctrl+alt+suppr the screen turns black and nothing works. The mouse pointer doesn't appear, the keyboard doesn't answer and my only solution is to force it off by pressing the power button for a few seconds and to turn it back on.I thought it was due to hard drive used at 100% but it seems not, and I really have no idea what it could be. The thing is I've noticed several problems of screen freezing and laptop being slower than usual right after I had installed Windows 10 (about 3 weeks ago). Could this be related?I really need help, please this laptop was already 1000$ I'm not buying a new one so soon.

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Hey guys, I bought Lenovo Yoga 3 Pro with 5Y71 5 days ago and it is great, I love it! However, I have a small problem if I reboot, it shuts down in pretty much less than 5 seconds, on the start up, it shows the Lenovo logo loads about 5-10 seconds and then I get a black screen(black light, I can see that the screen isn't turned off it's just showing only black color), I have no cursor no nothing.. if I wait ~1 minute it loads and I can use it.. But this shouldn't be happening... last night I installed every possible update that the system found for Windows 8.1 and the issue is still there.... I can make a video if it is necessary. Thanks!

Answer:Yoga 3 Pro black screen after restart or shutdown/start up

Actually it is happening only with Restart I think

9 more replies
Relevance 56.58%

I've been having this problem for a while where my computer will freeze up and I'll get a screen that looks like the image below. I've done just about everything I can think of, from updating my graphics drivers, to scanning for malware, to checking the system files for any sort of corruption. Windows Event Viewer seems to have an event involving Nvidia PhysX around the time of the crash. Later, after rebooting, the system randomly shutdown (full loss of power). It's currently plugged into wall current, and the battery reads full and appears to be in good health. The system is roughly three months old.

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Hello everyone,

I recently got a PC that my office was getting rid of. The PC was in great shape and I was told it worked fine when they gave it to me. They ripped out the hard drive and gave me the machine.
As soon as I got it, I put a brand new 2Tb Seagate HDD in. I also replaced the existing RAM (2x1Gb sticks) with 2x 2Gb sticks with the memory speed to match my motherboard. Finally I swapped out the ATI Radeon HD2900XT with a Nvidia Geforce GTX 460.
There was a sound card (PCI) I removed as well as a redundant fire-wire port I unhooked from the Mobo.
I then booted and performed a fresh install of Windows 7 32bit Pro. Everything seemed to be going fine... until I tried to shut down.

Windows would freeze on the Shutting Down screen. I mean freeze because the spinning circle would stop and the entire machine was unresponsive. I read online that pre-Service Pack 1 Windows 7 didn't like multi-core processors and would have issues shutting down, so I updated to SP1 (along with a bunch of other updates).

Now when I try to shut down, the Shutting Down screen disappears and the signal to the monitor ends, however the machine stays on. I can hear the fans running and see the lights to the PCI cards still on. Once again I have no option but to hold the power button until it shuts down.
I have looked up and down many forums with plenty of people posting, but none of their solutions worked...
One extra note I double checked every driver and they are all up to day. Also when ... Read more

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Relevance 56.17%

the problem is
my screen in the PC settings is black like i turned high conttrast on
in the start menu my user name and the text "start" have black rectangle arround them
the right side menu that you open with the mouse in the corner of the screen is black too
here are some screenshots
1
ImageShack? - Online Photo and Video Hosting
2
ImageShack? - Online Photo and Video Hosting
3
ImageShack? - Online Photo and Video Hosting

hope someone can help me

Answer:screen in PC settings and few other places became black

never mind it just fixed by its self

1 more replies
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Howdy all,

I recently loaded W10 onto my computer. I completed a clean install. My computer is a HP-580t, I7, running a ssd hard drive. Motherboard is from Pegatron Corporation - IPMTB-TK. Legacy bios.

Issues: When I shut down the computer, no matter what method it just reboots, after days of research I'm left scratching me head. Also, I can not wake up from sleep mode.
Things I have tried: Complete a fresh install of W10, Checked bios for updates, drivers for updates. Tweaked my power settings just about every way you can think about. Tried registry tweaks. Disabled drivers one at a time. Tried different bios settings. Tried and changed just about every setting in device manager. Ran windows trouble shooter. Checked my boot log. Looking for any fresh ideas I can try.

The only change I made is going from an hdd to ssd recently.

Thanks in advance.

Answer:W10 shutdown/sleep/re-boot issues

Update, After countless searches in google with no luck I was able to fix the issue. For those of you having issues like the above this fixed all my errors. Go to power option / and change from Balanced to High performance. Go to advance / allow wake timers and set to enable, USB selective spend to Enabled. Enable adaptive brightness to Off. Went to my SSD power site and looked at their power recommendations and made those changes. You will have to look at your specific make.

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Unable to run Windows Update on this Windows 8.1 desktop.   I'm being prompted that ‘some settings are managed by system administrator’ and if I attempt to change the settings, the option is greyed out.   Currently states in grey 'Never check for updates'.
 
I'm the administrator with administrator rights.   Windows update was working, but just noticed yesterday this issue.  
 
Thanking you in advance.
mp04279

Answer:Windows Update - cannot modify settings

Please make a screenshot of this message and attach it in your topic.
 
How to make a screenshot
 
1. Download and run A Thousand Words .
 
2. Follow the wizard to capture a screenshot
 
3. Use the built-in editor to resize, edit, or re-capture your screen shot. 
 
4. Your screen shot will be saved to your desktop when you finish the wizard.
 
You can post the screenshot in your next post as an attachment.  
 
Just below the area where you write text in a post there is the Post button, to the right of this is More Reply Options. 
 

 
When you click on More Relpy Options  you will see Attach Files and Browse, click on Browse, this will open Pictures on your computer, click on the image you want to post, then click on Attach This File, then Add Reply.
 
 

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I am running Firefox as my primary browser. I do not have Power Point installed so I have downloaded the PP reader and send downloaded messages to Desktop where I read them. Today I rec'd 3 PP messages. One of them I was able to read. The other 2 said that my security settings would not permit viewing them. How and what do I change to reduce the security settings? TIA.
 

Answer:How to modify Security settings in Firefox?

you did not say which version you are running. what i have found is for firefox 1.5. the link is below.

Security

Protocols: The options here are 'Use SSL 2.0', 'Use SSL 3.0', Use 'TLS 1.0'. I recommend that you tick all three options, as they use appropriate security protocols (SSL is Secured Sockets Layer and TLS is Transport Layer Security) to ensure secure transmission of data over the Internet. If you encounter any difficulties with a particular website, then fall back to only having SSL 2.0 and 3.0 ticked. If you still have difficulties, only tick SSL 2.0 and if difficulty persists then avoid using the site for entering sensitive data, as all sites should support SSL 2.0.

http://www.tweakguides.com/Firefox_5.html
 

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Hey, i have absolutely no idea what to do here, after having my Acer Aspire 5920G laptop for about 2months now, i came to installing SP1 for vista finally (i have no idea if this is whats causing the problem, but it was the last thing i installed), well after coming home, and finding the laptop to be relatively hot, i try a log in and it goes through 'logging in' and then gets to a black screen, with only my cursor available. I tried starting it in safe mode when it gets to the options menu after bootup (it doesnt turn off either) and when it loads i find myself with a black screen, 'safe mode' in every corner. I tried bringing up task manager, because the ctrl alt dlt vista screen does show, and it wont load, i get the cursor showing its loading, but it doesnt appear. (I thought i could add explorer.exe if it wasnt showing in pros)
Im real stuck here guys, it has some important work on it, and i have no vista disk to restore it that way. Any help would be much appreciated.
 

Answer:Wont login/shutdown - safe mode black screen

edit: cmd safe mode works, but i dont know how to fix it from there.
 

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A custom pc running windows 98 se will randomly just stall. And by stall i mean: the screen will go black and the computer will not under any circumstances recognize either the reboot button or the restart button the the tower. Turning off and then turning back on the screen does not give picture, just the power light on the side flashes green to orange (not recognizing the signal im gussing).
And sadly i have to unplug the power cord from the pc (and of course re attach it ) to get it back up and running properly. It doesn't happen after any certain period of time that i can recognise.


Its my moms computer and she only goes to pogo,neopets, and msn front page etc; So any clue as to what the cause of this could be or what i could do to prevent it other then shutting the computer down and tossing it in a closet somewhere to rot?

And it does start up normaly after i get it shut off. Just runs scandisk at startup as with a normal buttoned restart.

Help is much appriciated.
 

Answer:Windows 98 not recognizing Reboot/shutdown buttons; black screen

Could it be that you have Hibernation turned on? I have never had anything good come from hibernation or standby mode. Have a look and see if it is enabled.

Right click on the desktop and choose properties. Then select the Screen Saver tab(at least I think that's what it is in 98 as well) Then look for poer options. Then Hibernate and System Standby, I would disable them both.

Restart and see if it happens again. I'm thinking it should be solved, but if not post back and let us know.

BTW
:wave:Welcome to TechSpot:wave:
 

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Hello everyone,

I recently got a PC that my office was getting rid of. The PC was in great shape and I was told it worked fine when they gave it to me. They ripped out the hard drive and gave me the machine.

As soon as I got it, I put a brand new 2Tb Seagate HDD in. I also replaced the existing RAM (2x1Gb sticks) with 2x 2Gb sticks with the memory speed to match my motherboard. Finally I swapped out the ATI Radeon HD2900XT with a Nvidia Geforce GTX 460.

There was a sound card (PCI) I removed as well as a redundant firewire port I unhooked from the Mobo.

I then booted and peformed a fresh install of Windows 7 32bit Pro. Everything seemed to be going fine... until I tried to shut down.

Windows would freeze on the Shutting Down screen. I mean freeze because the spinning circle would stop and the entire machine was unresponsive. I read online that pre-Service Pack 1 Windows 7 didn't like multi-core processers and would have issues shutting down, so I updated to SP1 (along with a bunch of other updates).

Now when I try to shut down, the Shutting Down screen disappears and the signal to the monitor ends, however the machine stays on. I can hear the fans running and see the lights to the PCI cards still on. Once again I have no option but to hold the power button until it shuts down.

I have looked up and down many forums with plenty of people posting, but none of their solutions worked...

One extra note I double checked every driver and they are all up to day. Also... Read more

Answer:Hang on Black Screen during Shutdown FRESH INSTALL WINDOWS 7 SP1

Hi,

Lets start with this:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

More info: Windows Genuine and Activation Issue Posting Instructions

Regards,
Golden

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Hello.  
 
To start: My computer is a Lenovo 520s, with Win8.1 (updated from Win8) installed.  I have two accounts: a local account (called TestMe - which has no login password), and an administrative account (Bri - which does have a login password). 
 
Also, I don't think I can run any of the software you recommend: I technically have no desktop anymore...but I there IS a way I can reach the Command Prompt and possibly boot into Safe Mode (but I'd have to run the Command Prompt as an administrator, which means using my password...and I'm worried that could cause more problems.) 
 
HERE'S WHAT HAPPENED TO ME 
Yesterday I was logged onto my Bri account and I left my PC on (I only had OneDrive open, in my Chrome browser, to upload a PDF document).  I got an error message at work that the PDF I uploaded was somehow corrupt.  When I got home I tried to reupload it with Chrome...but every time I clicked on Chrome, it wouldn't launch (which didn't phase me; Chrome acts weird from time to time).  But then the same thing happened with Firefox. I was able to launch Internet Explorer, but it crashed every time I entered a URL -- so I knew something was wrong. 
 
My antivirus and antimalware are supposed to be running in realtime, but they apparently detected nothing. So I  manually ran my antivirus AND antimalware, and they still detected nothing (in retrospect, maybe this was because the PC was alr... Read more

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My friend just called and said he had about 20 windows open when his computer froze (he doesn't know how much RAM he has). After trying ^ alt del, he shut down using the power button. Each time he tried to re-boot, he would only get to a black screen with F2 and F12 as options. Neither responded when clicked. I had him re-boot hitting F8, again with F1, then F2, then F12 with no success. The only related solutions I've seen online require that the computer at least boots up to Windows.  I kind of recall that in "the old days" when a computer would crash, you could start up using a boot disk. According to him, he has a "Dell Inspiron 530, Vista, 2.2 Ghtz, 2mb cache, Sd Ram at 667 Mhtz".Anyone have an idea of what he can try? Thanks! 

Answer:Freezes, then only reboots to black screen after power-button shutdown

Does he have the original Vista DVD's?

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Any ways I think I am at the logon. Only the mouse pointer is visible. How do I go about doing a recovery when I can not see anything?

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Brand new Dell desktop with Windows 10

Without warning screen will flash black a few times and then go black.

Only way to bring back is turn off and then back on.

Happens maybe once a day....seems to be more on IE 11 but that could be because that is where I spend the most time.

It has happened when not on IE.

Dell has replace video card and then mother board...issue still happening.

Not a computer person...but would seem need to look at the OS?

Need help....thanks!

Answer:Screen Will Flash Black Several Times and Go Black (NOT ON BOOT)

Hi Adplusone.

Please fill up your system specs: System Specs - Fill in at Ten Forums - Windows 10 Forums

Take two tests ....

► Stress test the Graphics Card using Furmark. FurMark - GPU Stress Test Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

► Test your RAM modules for possible errors.MemTest86+ - Test RAM Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
Take a camera snap of the memtest86+ window before closing the program. Let us see it.
Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums

Let us know the results.

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Hello, I prior to upgrading to win8, I was using two screens with my b320.  After upgrading I could only use the main screen.  I was trying to adjust the settings to extend the view to the second monitor when...the main monitor b320 went black.  I know it is on in the background.  When I restart the screen flashed Lenovo...the window 8 emblem appears...then nothing, but the sound at startup.  I don't know what to do, since I can't SEE anything..can't adjust anything etc...any advise?

Answer:Computer screen went black after trying to adjust settings

hi Sassygurl,
 
Welcome to the Lenovo Forums.
 
Your display might be switched to the Second Screen (external monitor).
 
Can you try to:
1. Press the Windows Key+P and press the Up Arrow 3 times then press Enter (check this thread)
2. Unplug the external monitor and change the screen source.to PC Screen
 
Link to picture
 
3. If same problem, try to boot into safe mode by prssing Shift+F8 (might require a few attempts as dicussed here)
 
 
Let me know your findings.
 
Cheers
 
Moderator note; pictureconverted to link

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Hi, i'm in a bit of a pickle here, changed one of the monitor/driver/display settings in Windows XP (laptop IBM R31) and my login page onwards is now completely and utterly black!

The setting I changed was in Windows, after I had logged in, I think I right-clicked on the desktop, went into Display Properties > Settings > Advanced, and I think I went into either the adapter or monitor tab as I was trying to see if I could update the driver. The monitor tab didn't give an option to update though, it just said 'Use hardware default setting'

All I can remember was the setting I changed was something to do with a driver/monitor on start-up, and it was set on the option 'system' on a drop list until i changed it to 'automatic'. Really wish I hadn't done this now!

Can't seem to find anything in BIOS to change it either, any ideas? It's all very vague I know, I'm trying to find it on my current PC but I can't find it

Really would appreciate it if anyone has any ideas. Thanks!!!
 

Answer:Black Screen - Changed monitor settings??

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Firstly I bought this machine cause I like it's specs. It's replacing a smaller, slower older Dell.But I can't find the screen setting - brightness, contrast, color.Is there a menu for these?

Answer:V17 Nitro Black edition screen settings.

Hi,You can adjust brightness by pressing Fn+Right/ Left Arrow keys, if you want the Advanced Display settings, right click on an empty space in Desktop, select Display Settings.

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Hi everyone, here's my problem. After changing my BIOS settings, my computer hung on a black screen. I removed and reseeded my battery to reset the CMOS, and I got back in. But my default settings set my processor at 1.24 GHz, when it should be at 2.08 GHz. This is because the FSB speed in my BIOS is set at 100MHz. Setting it to 166MHz would put it back to normal, but everytime I do it, it hangs on a black screen at reboot again. Forcing me to ressed the battery again to get anywhere. Any help would be absolutely fantastic!
 

Answer:Black Screen after changing BIOS settings

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When screen protector is put on Lumia 950 it causes screen to go black during a call. You then need to press the power button to recover the screen. Without the screen protector there is not an issue. It is a tempered glass screen protector.

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Hello,Recently I had some problems and received assistance in another subforum with removing an infection (here if curious). That is solved, however there still remain a couple of other issues on my desktop PC.Dell Dimension 4500Windows XP Home SP 3Issues:- Slower boot (time between Dell splash screen and Windows loading screen now ~15-20 seconds vs. ~5 seconds before)- System restore doesn't load, tells me I need to restart my PC- Selecting "Turn off computer" from Start Menu freezes explorer (I have to use Task Manager to close/reload explorer.exe, then select Shut Down/Standby/Restart from Task Manager menu)- By using above method I can enter Standby, but Shutting Down or Restarting causes system to freeze at blue "Windows is shutting down..." screen; I must press power button on PC- All video/audio playback seems fine, but Windows Media Player can't play audio files due to the audio device not being available. Seems to be a driver issueI have read some of the pinned threads regarding various diagnostic tools but feel a guided approach would be better. Also, I do not have an XP recovery disc but understand one can be made. However, I hope to avoid making drastic changes to the system or having to reinstall XP.Thank you for reading.

Answer:Slow boot, Shutdown/Restart issues

Hi inm8num2 -First please do a disk check first - Copy and paste the code below into the Run Box - This will reboot your system and do a full 5 stage check and repair where it can - Close all open programs, including internet and then click OK for the code to run -CMD /C ECHO Y|CHKDSK C: /R | SHUTDOWN /R /T 30This will take 30 to 45 mins so please let it run uninterupted -Thank You -

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HP 8540w laptop, W10 up to date (14393-693), power config high performance, shutdown on lid close, sleep on power button, no devices wake computer except mouse and keyboard.
Started with two issues:
1; Computer restarts immediately after a shutdown or sleep command. The only way to shutdown was holding power button. I seemed to fix that problem by turning off fast start option.
2; Now, I click sleep or push power button, screen turns off but computer does not sleep.
3; When shutting down, next reboot gives a blue screen message that windows didn't load properly. If I click "Restart my PC" it starts OK. If I click start menu Restart it reboots OK. If I close the lid (shutdown) then cold boot, it is fine. Only when I do a shutdown via the start menu does it not load right.

Answer:sleep/shutdown/cold boot issues

at command line prompt(admin)

powercfg -a

shows what sleep states your computer thinks are available

powercfg -requests

reports what devices won't allow sleep

for your next shutdown from start menu hold the shift key down and click shutdown. See if you get blue screen on next start up.

Does blue screen mention driver or library involved (sys or dll). Are you getting error code?

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1: When the screen shows a dark picture, then when I immediately switch back to a mostly white picture, it's far duller, and gradually (over the course of about 10 seconds), the white screen lightens more and more. I presume this is a battery saving feature. Can I disable it somehow? 2: Fan issues. Although the fan is quiet, I'd rather it be quieter still (or even silent). From previous experience, I know Lenovo tends to (heavily) err on the side of caution, but I'd rather be able to control the fan speeds more directly. Can I somehow half the fan speed or by some other arbitray amount? I'll keep an eye on temperatures, and I know all the risks.

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The DistributedCom error message appears in Event Viewer on ALL my personal computers only the CLSID, APPID and NT SIDs change.

I know the CLSID and APPID, how can I identify the software these numbers represent?
I know authority to launch the service for user S-1-5-18 has not been granted, who is S-1-5-18?
I wonder how to use the Component Services Admin tool to grant local launch permission, assuming launch is desirable.

KCav

Answer:How to modify application specific security settings

For S-1-5-18 see: Well-known security identifiers in Windows operating systems

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Hi guys,

I got my 21" CRT monitor today. I love the huge screen area. But even as big as it is, I still have trouble reading the text at 1600x1200 (it's native resolution) It looks washed out and blurry. I can read the text but it's not that sharp. The monitor's color is also not good. I have adjusted the settings but I can't get the colors to be as vibrant as on my laptop (or even close) I'm not too happy about my purchase, I thought the color and sharpness would be better on a sony trinitron. Are there any programs I can use to help me modify the settings?

Here's the monitor I have:
http://www.accurateit.com/details.asp?iid=323

thanks

Answer:Program that helps modify monitor settings?

Well...there's usually buttons somewhere...like on the bottom of the moniter. There's firmware in the moniter w/ a crude interface....but it will make the colors better. And for the text size, i think you can change the default in the control panel.

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Hello .. I'm Playing Some Kind of Game .. and it Freezes sometimes and it's Process Refuses to End @ the Task Manager , So I need to Restart The Computer to Start Again .. and When I do I get the 0x0000009F BSOD .. Waiting for Help

BTW .. its Windows 7 64-bit Home Premium
and it came installed on system .. and its arround 8-10 months old

Answer:BSOD when tryin to Restart or shutdown after a long black screen 0x09F

Related to pci.sys and your video driver. Updating to SP-1 should fix it

Please run the update readiness tool and then update to SP-1
Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)
Now update to SP-1

Learn how to install Windows 7 Service Pack 1 &#40;SP1&#41;

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Hi there,
What a mess.

I have a 64-bit Windows 7 machine which began crashing to a black screen a few days ago. Now I'm getting a blue screen on a regular basis and can only boot into Safe Mode (fortunately with Networking).

I have followed the instructions on cleaning a Windows 7 machine with the following results:

Uninstall Java
I have a slightly older version of Java (6 Update 17) installed, but when I try to uninstall, I get:
The Windows Installer Service could not be accessed.

CCleaner
Run - done - fine.

Defogger
Run - done - fine.

SuperAntiSpyware
Found a Malware.Trace - but froze during quarantine (no blue or black screen, just froze). So I wasn't able to quarantine the trace. Log attached.

Malwarebytes
Run - nothing found - log attached.

ComboFix
Froze during startup (no blue or black screen, just froze). No log available.

MGTools
Began to unpack and then went to Blue Screen (twice). No log available. But I did notice it was going to run Hijackthis...

Hijackthis
So I ran this on its own. Log attached.

I also just noticed that the computer isn't recognizing any external drives I attach to my USB ports. I mean, it sees them, they appear in the Device Manager, but they're not assigned a drive letter so I can't use them.

I look forward to any help you can give me!
thank you!!
ann
 

Answer:Blue Screen/Black Screen Issues - scans won't complete

axnxn said:





MGTools
Began to unpack and then went to Blue Screen (twice). No log available. But I did notice it was going to run Hijackthis...Click to expand...

If MGtools got to this point then there is an MGlogs.zip file. Please attach it.

However it is not sounding like malware is the problem.

When you try to boot in normal mode, what exactly happens?
 

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Hi,

I've got a question. Is there any possebility to modify the BIOS settings of a R600 with a tool?

Best would be something what uses a command line // could be opened with parameters,
I would like to change round about 100 machines remotely --> I definitely would need a tool for that.

Thank you!

Answer:Portege R600 - Modify BIOS settings out of windows.

BIOS is very sensible area and cannot be offered for customization. This ?basic? settings are defined by Toshiba and cannot be changed.

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Hello Everyone,
If i in de Windows Central app from the Notification settings from "Notifications for Articles" changed to "all" messages en i have enabled all the 3 settings for "Notifications and Comments for Forums"
After a restart of the Windows Central app,all the modified settings are automaticly back were i started.
"Notification For Articles" Are back to off and the "Notifications and Comments For Forums" are all automaticly disabled.
Geert Van Osch

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weird dialog box comes up when I try to modify excel options

"number must be greater than or equal to zero"

this is preventing me from modifying the options.

Any ideas?

tia.
 

Answer:Excel 2003: Can't modify Tools>Options settings

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Hello, After installing the latest audio drivers version 5.10.1.5670 (7ka113ww.exe) into my T61p Thinkpad, my computer freezes \ locks up when I press the Mute, Volume Up, Volume Down buttons or when I make any changes into my sound settings. Where can I get a copy of the previous version of this driver? or a fix to this problem.? thanksRoberto Ramirez













Solved!

Go to Solution.

Answer:Laptop freezes while trying to modify the audio settings\volume

Hi Roberto, welcome to the forum,
 
You can find the factory state drivers in c:\swtools\drivers\audio

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Hi, I bought this laptop two months ago it is very slow and a strange black screen is appearing some times when i use chrome.It is taking too long to open the applications.Some times when it is not shutting down properly.It is showing some apps are interrupting the shutdown.please help me to clear all this issues 

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I believe this problem was caused by CCleaner/Revouninstaller, that's the only thing that did changes to my system before this happens.

I tried searching for solutions on Google, and I found this guy with the exact same problem. http://www.pchelpforum.com/xf/threads/bad_system_config_info-stop-0x00000074.97674/
(Screenshot provided by him, perhaps this can help better understand my problem)

Tried System Repair/Restore and Safe Mode, none worked.
I followed up with a " Last known good config " option, but the problem is still there.

I hope to receive help soon, days without computer is torturing me. Please assist, thank you in-advance!
Edit: I really do not wish to reformat as I do not want to lose precious data. To clarify, I'm currently using another computer to post this.
 

Answer:Solved: Startup Black Screen with Shutdown/Restart Button and Ease of Access

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Greetings,

I'm having an extremely annoying XP (Pro, SP2) problem that just started a day or two ago.

Every time I boot, XP is booting back with it's original skin (I always choose to use classic) and also the sound settings wont stick (I turn off Windows sounds) and I cant figure out why.

The skin problem happen to me a long time ago a couple of times, but I cant remember what I did back then to fix it, and for some reason I'm think this is something different. The sound setting would only maybe happen occasionally, so I don't know about that.

Never had this happen continually like this and it's a serious annoyance. Anyone can help me out, would be appreciated. It's becoming extremely annoying to have to reset XP's GUI and sound settings every time I boot my system.

Thanks, all.
 

Answer:XP Boot Issues (Retaining Settings)

I have the same issue, it changes from classic to the default xp style on reboot, also system sounds goes back to default,(I run with system sounds turned off).. It does not do it on every reboot, just every so often.. I never really looked for a way to fix it, since my pc gets rebooted maybe once a week.. But I would like to know the reason it does it.. Anyone have a clue??
 

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I have noticed that i am not the only one with second screen issues, but i AM the only one with this issue as far as i can read. My computer used to have "Extend" as the default screen selection... my mom messed some stuff up... buttons were pressed randomly... anyway now the default is "pc screen only" AND IT MESSES EVERYTHING UP! all the proportions are wrong and i cant open some games (gmod) because of it. I know there is a way to reset the default screen display back to "Extend" BUT I DONT KNOW HOW!!! [yes i can click f4 to temporarily change it, but it always switches back when i open things or switch user or watever]
Please help!

Answer:More Second Screen Issues (Second Screen Default Settings)

Hi Giulio, welcome to the Eight Forums.

See Option Two in this tutorial: Second Screen - Duplicate, Extend, or Switch Display in Windows 8

Kari

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I wasn't sure which section to write this in, but my mother who is a computer programmer suggested that I might have a virus.
Last night I downloaded a kindle file from an author's blog with the intention of installing it on my kindle. This morning my computer was I little slow. I have a website and I downloaded the plugin for elegant themes to my desktop to install it to my WordPress. My computer started freezing so I used The task manager to restart. For quite some time my our touchpad hasn't been working but for every now and then it would start working until it I restart for updates. Because I only have one working usb and my touchpad mouse now wasn't working, I looked up ways to fix it. The consensus my the Toshiba forum I found talked about shutting it down, taking out the battery holding the start button for 15 seconds and then replacing everything and starting it over then as it starts up press f2 then f9 and f10.
I don't know which of these or what caused it, but I noticed that when it started, my pictures were not there. Well they were, but they were black. So I restarted it again and it took forever to load and for the longest time it had this black screen with this message box talking about processing my personalized settings in: Google chrome. When it did load, it sent me to a temporary sign in where I could'u access any of my files. I thought I had somehow lost everything. But after a couple of restarts, it brought me to my regular sign in, but I can'... Read more

Answer:Black screen with "processing personalized settings" is it a virus? Hack?

The first thing you want to try is press Ctrl+Alt+Del and see if it brings up the Task Manager. If it does, great. Click on File > Run new task. Type explorer.exe and hit Enter. This worked for me once when I faced this issue.
If this does not work for you, remove all external devices and reboot. If you are able to get display, it might mean that one of the external hardware is causing the problem. If that is the case, start plugging in external devices one by one until you lose display. Remove the last device you plugged in and see if you get the display back. If yes, don’t use that hardware device until you contact the device’s manufacturer. Check again with other external devices.
If removing external devices does not fix the issue, go to the safe mode. Since we assume that you are getting display until you sign in and not after you sign in, you will have to reboot your computer. At the lock screen, click on the power icon towards bottom left of the display. While holding down SHIFT, click on RESTART. This will make your computer reboot. After the reboot, you are given a number of options – select Safe mode with Networking mode. You can simply press F5 on the screen to enter safe mode.
If instead of reboot, you are presented with a screen having three options: Troubleshoot; and Shutdown, click on Troubleshoot and then on Advanced. Then click on Startup Settings and then Restart. The option to enter Safe Mode will be presen... Read more

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Help. Newbie installing a video card.  Have old H530. Updated PSU to 500W. That works fine. when installing GeForce GTX 1050... get nothing but black screen.  Disabled integrated video drivers but still black Screen.  Compatibility issue?  BIOS settings?  Help please.

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Hi,

Not sure if this is the best thread for this issue, but hopefully someone can help.

I have a laptop which had Windows 7 installed on a normal HDD and an SSD which I added after it was lying around spare. I then updated to Windows 10 via the free upgrade. Everything was working fine, and I decided to put Windows 10 on the SSD for quicker booting.

I did a clean install on the SSD using the Windows 10 installation media and everything now works fine until I shut down the laptop.

After powering on and seeing the Bios screen I then just get a black screen and the boot menu to choose which OS to boot off (Windows 10 is now installed on both the HDD and the SSD) does not appear.

A workaround is to go into the Bios after powering on and exiting the Bios without making any changes, then the boot menu appears as normal and I can log in to either installed OS. Also if I'm in Windows and restart then everything works as expected.

Although I have a workaround, it is not ideal and wondered if anyone had seen any issues like this before and whether there were any solutions.

I've tried the repair tools from the Windows 10 installation media., which said there was nothing to repair, and have tried swapping to the old text based boot menu, which had the same problems.

Any help would be gratefully appreciated.

Astro.

Answer:Issues with Dual boot menu not appearing when starting from a shutdown

Hello Astro, welcome to tenforums.com!

One of two things:
- either the boot loader did not create separate entries for 2 identical OS's, or
- the time-out may have been set to 0,
Hold 'Shift' and press Restart to check the options.

2 more replies
Relevance 54.53%

Hi,

Not sure if this is the best thread for this issue, but hopefully someone can help.

I have a laptop which had Windows 7 installed on a normal HDD and an SSD which I added after it was lying around spare. I then updated to Windows 10 via the free upgrade. Everything was working fine, and I decided to put Windows 10 on the SSD for quicker booting.

I did a clean install on the SSD using the Windows 10 installation media and everything now works fine until I shut down the laptop.

After powering on and seeing the Bios screen I then just get a black screen and the boot menu to choose which OS to boot off (Windows 10 is now installed on both the HDD and the SSD) does not appear.

A workaround is to go into the Bios after powering on and exiting the Bios without making any changes, then the boot menu appears as normal and I can log in to either installed OS. Also if I'm in Windows and restart then everything works as expected.

Although I have a workaround, it is not ideal and wondered if anyone had seen any issues like this before and whether there were any solutions.

I've tried the repair tools from the Windows 10 installation media., which said there was nothing to repair, and have tried swapping to the old text based boot menu, which had the same problems.

Any help would be gratefully appreciated.

Astro.

Answer:Issues with Dual boot menu not appearing when starting from a shutdown

Hello Astro, welcome to tenforums.com!

One of two things:
- either the boot loader did not create separate entries for 2 identical OS's, or
- the time-out may have been set to 0,
Hold 'Shift' and press Restart to check the options.

4 more replies
Relevance 54.12%

I just finished building a PC and I Messed up the boot sequence. I do not yet have windows loaded onto this machine. When the machine starts my monitor is saying "no signal". not sure if BIOS is load and i cant see it or its just not loading anything. Have tried using onboard Graphics as well as GPU. Tested line using xbox and cable works.

Changed from;
1: Hard Disk
2: CD/DVD
3: Samsung 850 Evo

to;
1: Samsung 850 Evo
2: CD/DVD
3: Hard Disk

I have tried several different ways try reset the CMOS from just general unhook power, remove battery, and drain power using power button to Unhooking power, remove battery, Disconnect power supply, drain power, wait an hour before hookng back up. I do not see a CMOS jumper or reset switch.

Config;
Gigabyte Micro ATX DDR3 LGA 1150 SATA 6Gb/s Motherboard (GA-Z97MX-Gaming 5)
Samsung 850 EVO SSD
Intel Core i7-4790 Devil's Canyon Quad Core 4.0 GHz
PNY Quadro M4000
 

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I do not remember the exact time that this problem first occurred. Maybe it was a few months ago.. Anyway, I thought nothing of it because it did not and still does not effect my system's performance. However, it is annoying and I would simply like to get the the bottom of it.

When I turn on my computer, the Windows loading screen appears. About halfway through, the screen goes black, and then then logo pops up once more and continues to load XP. It is important to note that screen does not turn off, it simply goes black. Similar to when you make a change to the video settings, such as resolution or refresh rate.

It also goes black every time I click the NVIDIA Control Panel tray icon. Every time, without fail.

I have updated to the newest drivers for my video card, and the problem still persists. I do not have any viruses, spyware, etc.

Any suggestions or experience from similar situations would be helpful. Thanks in advance.


Quote:





Originally Posted by System Details


OS:
XP Media Center, Service Pack 3

Video Card:
NVIDIA GeForce 7600 GS, 6.14.11.8208 (182.08_geforce_winxp_32bit_english_whql)

Program:
NVIDIA Control Panel, Version 2.2.390.00

Monitor:
ViewSonic E790 (19 inch?)

Answer:Screen flashes black at startup & when editing video card settings

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and temperatures and post them


in the device manager uninstall the video card
reboot tapping f8 and choose vga mode
when windows finishes rebooting
disable a/virus
install your drivers
reboot the computer

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Hello,

I'm having these problems recently! but I dont know why, or what's the cause!

At times I have a sudden shut down, even though battery is charging.

also I get the blue screen issue! & after restarting the laptop i get this:

It's in Arabic xD.. I hope someone will understand!.. the title says that windows recovered from a sudden shut down! :P





I dont know anything about computers so I hope somwone would help out >.<"



thanx :3

Answer:Re: Satellite A665-11Z - Blue Screen issues and sudden shutdown

Hello

Unfortunately I cannot understand what is written on these messages but for better understanding you should offer more info about this strange issue.

Since when you have noticed this behaviour?
Can this be related to some software installation, updates installation or any other similar action?
Does this happen when you do some specific stuff on your notebook (open some software, playing some game)?

Have you tried to do anything about that?

5 more replies
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Let me spin a little web for you. It begins with my computer having frequent crashing issues with Starcraft 2, Team Fortress 2, and any other game I play on it. The crashing drove me mad to the point where I just decided to open it up, and put some new heat sink fluid onto the heat sinks.

Now, here is where things get interesting, I got the computer back on but the mouse and keyboard no longer work, I worked my *** of to get the mouse and keyboard to work, and I finally did it. But then the worse happens, my LCD screen goes pitch black. It has the backlight that brightens the screen still, but it still displays nothing. I open the computer (AGAIN) to see what is wrong, and would you believe it, the LCD connector is a bit out of place. (It tips off of one side because it does not go completely inward. So, I took the plug out to find out that some of the tiny golden rods inside of the plug were bent. I straightened them out, and got a good connection in. But, the LCD screen is still black as Mr. Popo from DBZ. Somebody please help me, my life is on that computer and I am low on cash until I get a job, and I cannot get a job without a computer! (Everything is digital, and I am going native)

If you need my specs My computer is a Samsung NP R480 JAN1US
6GB of RAM
Intel I3 processor 2.13 GHz
I believe the video card was 1gb
All drivers were updated before I made this mess.

I am really hoping to solve this problem, if I send this to best buy with my warranty it will take them 3... Read more

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Hi,ever since ive had my laptop the screen has a habit of going completely black. the system is still running as i can here sound still. its as though someone has turned off the monitor/screen.like i say it has happened since the beginning so i dont think its a virus, plus i run a virus checker on a regular basis.any suggestions.....thanks

Answer:Black Screen Issues

I've got the same problem with my Dell Latitude. The screen goes off after about 30secs when it's running on mains but when on battery alone it runs OK until the battery runs out. I think it's putting itself into standby for some reason on mains, but it won't come back until I re-boot. Any ideas anyone??

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After wrestling with 'black screen' on wake up issues and 'Display driver stopped...' pop-ups, I joined the forum today and thought I'd start a thread with a copy of a reply I posted to some older threads on SevenForums related to this issue.

I think some of the black screen video driver troubles are being caused by either incompatible Power Plan settings... or poor uninstalls of older video drivers... or both.
...this is only a suspicion and nowhere near a certainty, which is really why I'm putting it out there.

(forgive the length or any redundancy to previous threads)


After a new PC build with a fresh install of Windows 7/64bit (build7600)... I saw the black screen and driver alert pop-up for the 1st time while troubleshooting some nvidia driver updates -- while putting my newly installed 3D apps through their paces, things would go black momentarily, but then come back with the "Display driver stopped responding and has recovered" message. I suspect I had conflicting video driver files or registry settings. ( I was experimenting with more than one driver versions)

All troubles seemed to go away, though, after uninstalling everything nvidia related (everything); running Guru3d.com's 'Driver Sweeper' after a reboot to SAFE MODE; ...and finally a regular reboot and fresh install of the latest and greatest nvidia driver (Forceware 191.66)

All was right with the world until...

I get the Black Screen with a lonesome mouse arrow pointer after waking t... Read more

Answer:Does this help anybody with 'Black-Screen' issues...

Thanks for the heads up...

3 more replies
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Hi everyone, my computer has been running very weirdly lately. The following issues happen every time:

. Black screen when I try to restart or shut down the PC
. Extremely slow opening any internet browser
. Whenever I try to run any application, the following error appears: -1073741819
. When I try to run the task manager, the screen goes black for a minute and then the following error appears: 0xc0000142

I have already scanned the computer twice with my anti-virus and I also did a full-scan with malwarebytes and deleted all malware from my computer. However, this issue persists and I don't really know what to do anymore. Thanks for your time.

Answer:Black screen and other issues

Also, when I run Windows on Safe Mode my computer works perfectly.

DDS (Ver_2012-11-20.01) - NTFS_x86 MINIMAL
Internet Explorer: 8.0.7600.16968 BrowserJavaVersion: 10.11.2
Run by Jose at 2:43:12 on 2013-02-08
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.54.3082.18.2815.2140 [GMT -3:00]
.
AV: Internet Security Anti-Virus *Enabled/Updated* {2F668A56-D5E0-2DF1-A0AE-CB1284F42AB2}
AV: ESET Smart Security 4.0 *Enabled/Outdated* {CB0F8167-5331-BA19-698E-64816B6801A5}
SP: ESET Smart Security 4.0 *Enabled/Outdated* {706E6083-750B-B597-533E-5FF310EF4B18}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Internet Security Anti-Spyware *Enabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
FW: Cortafuegos personal de ESET *Enabled* {F3340042-195E-BB41-42D1-CDB495BB46DE}
FW: Internet Security Firewall *Disabled* {175D0B73-9F8F-2CA9-8BF1-62277A276DC9}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Program Files\DAEMON Tools Pro\DTShellHlp.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k Ne... Read more

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"Black Screen" problems.The usual laptop issues. Though I tried hard reset and changing RAMS, but still doesn't work. I got annoyed then kept restarting it and it turned back on. When I shut it down and turn it back on in a couple of hours, the "black screen" is back again. I need help, what should I do?

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