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computer can't hibernate or sleep, screen will turn off but cpu is on

Question: computer can't hibernate or sleep, screen will turn off but cpu is on

i just built this computer i did everything try to put it to sleep or hibernate, the screen will turn off but the computer is still running, i've tried to enable hibernation option by turning it on in command center powercfg -h on. and i went to disk clean up the Hibernation File Cleaner is not there.

when it put powercfg a it saids "the following states are available standby "s1" hibernate"i also went to bios and the setting is on S1, i also disable the network adapter from waking the computer up. i've tried everything!!! please help!!

i have

Processor - AMD Anthlon ii x4 635

MotherBoard- msi 785gm-E51 (MS-7596)

Graphic Card - nvida geforce 9800 gtx+

ram- 4g ddr3 1600

System - windows 7 64 bit.


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Preferred Solution: computer can't hibernate or sleep, screen will turn off but cpu is on

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: computer can't hibernate or sleep, screen will turn off but cpu is on

It's likely a device or driver will be stopping the sleep state so what works for me is open "power options" from the control panel and set as balanced then go to change plan settings set turn off screen to never then sleep to something like 2 mins .........

now go to "change advanced power settings" and try wireless adapter in "medium power saving mode" then for sleep set hybrid sleep and hibernate to off, for USB settings "USB selective suspend" as enabled, power buttons and lid as your choice , PCI express as "moderate power settings"

It is also possible that a USB device such as bluetooth can be stopping sleep state so experiment with turning the device on or off or even unplugging while you test and make sure they are using the latest drivers ?

try that and see if if your PC will sleep, and for further debugging from an elevated cmd prompt run : powercfg -energy and note path output to system32 folder , view energy-report.html copy out of your system32 folder into an easy access folder or desktop then view in your browser for a detailed report ?

If you do get it to sleep you can go back to advanced and set hibernation on, using the hybrid sleep setting, and you can adjust your time and turn off display to your liking

let us know how it goes

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Dear Forum,

I am looking at decreasing the power that my lap top is consuming.

I have googled and seen that you can go into the Administrator command prompt and type powercfg h-on or something to that affect.

I am having issues with going into command prompt and adjusting this - I just typed the above and pressed enter. Nothing changed.

In having trouble in getting in command prompt - I downloaded the following: Elevated Command Prompt Shortcut

I just want my computer after a period of the screen going to sleep to go into hibernation. Then when I come back - it will go into hibernation and gain a screen that informs me that my computer is locked.

I do not know why my computer has had this change.

Windows 7 32 bit Home Premium.

Thanks again

Answer:Computer will not hibernate - screen will just go to sleep

In your screen print it shows to hibernate after 360 minutes (6 hours).
Change those values to something like 30 minutes and see if that works.
Maybe you didn't wait 6 hours?

Your laptop should go to sleep after 15 or 20 minutes with your settings in the screen print.

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If I close my laptop, half the time, the computer freezes after I put in my password. It just gets stuck on the welcome screen with the spinning wheel. It doesn't always happen, but I have to do a hard reset everytime it does. I already set the HD to never turn off, so I am just wondering what else i can do to stop this freezing? Thanks !

Answer:Computer gets stuck at welcome screen after sleep/hibernate

We will need a little more information to proceed with troubleshooting your problem. We can better assist you if you follow the (I realize you aren't having a blue screen, but other logs are generated by those instructions that would help track down the problem)

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My laptop is an MSI Gx660, running windows 7 64bit with 12gb ram.
The laptop is only 1-2months old and My harddisk has very little files with about 205gb free on the C drive.

After using for a long period of time like 6-7hours, I would usually put my laptop into hibernate mode.
When I click hibernate, the screen turns black but even after 20mins the power button including wifi and other lights doesnt go off, which I have to force shutdown by holding the power button. Even sleeping the laptop after 6-7hours does the same issue, unable to go to sleep(indicated by the blinking power button)

The wierd thing is that if I use the laptop for about 2 hours or less, I am able to fully hibernate or sleep, which I tested a few times.
Can anyone help me?

Answer:Laptop doesnt turn off when going into sleep/hibernate

Check the power options in the control panel (start, power options) are set correctly to what you want the buttons to do - if these are correct, you should get advice from MSI support given how new the laptop is, and why it seems to do it correctly after not much use but doesn't after prolonged use ??.

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Hi all,

For about a year and a half now i have owned a htpc based on a DFI P55-T36 board.
Everything is running great and i'm very content ever since i switched to XBMC software etc. etc.

There's just one problem for me...
No matter what i do, Sleep mode will not work correctly with this machine.

Also...i have recently purchased a Ortek VRC-1100 remote which works very well with MCE and XBMC out of the box.
This remote has a power button which will send the keyboard command to put the machine to sleep (i believe its Win + S?).

Anyway, in both of these cases i would very much like to Shutdown the PC rather then use Sleep mode at all.

Is there any way to disable sleep mode entirely in Windows 7?

So whenever a sleep mode command is sent, the PC will simply shutdown?

Answer:Turn Sleep/Hibernate mode into Shutdown?

That would be in your Power managment settings you set it to NEVER it will not go to sleep or Hibernate


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How do you turn off the hibernate/sleep mode on a Toshiba C660-1JH?

Tried to charge the battery on an ipod via a USB cable, left it plugged in and noticed after a few minutes that the laptop screen went dark and into sleep mode. So of course, my ipod stopped charging.
Any ideas please?

Answer:Re: How to turn off hibernate/sleep mode on Satellite C660?

Check this option in power plan settings. I don?t know which power plan do you use but be sure stand-by option is set to ?never?.

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Please lenovo solve this, windows 7, the screen brightness losses about 25 percent when the screen either shuts of from inactivity, sleep mode, or hiberate, you have to restart your computer to get it back to it's original brightness.  Changing brightness won't do the trick either after resume from sleep or whatever, the dim screen is stick that way until you reboot.  

Answer:W500 Dim screen after screen goes blank, sleep, hibernate

bump anyone else notice this?

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004693A20
BCP3: FFFFF800045254D8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Users\Xo The GuRu oX\AppData\Local\Temp\WER-65567-0.sysdata.xml

I tried to zip the WER xml file to attach it but it gives me "File not found or no read permission". Any help is greatly appreciated.

Answer:Blue Screen after Sleep/Hibernate

Quote: Originally Posted by windows7problem

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004693A20
BCP3: FFFFF800045254D8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Users\Xo The GuRu oX\AppData\Local\Temp\WER-65567-0.sysdata.xml

I tried to zip the WER xml file to attach it but it gives me "File not found or no read permission". Any help is greatly appreciated.

We really need the acutal DMP file created when your computer crashed. Use these instructions to find and upload them.


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Hi, I would like to get some help please. I got my Sony E series laptop with windows 7 on December 23 2010 I sent it back to the person I bought it from in February 2011 because it was not starting I got it back in March 2011 and it worked great. However, when I got ti back he changed a couple things on it, he installed a new cam program (nero) deleted the old one along with the bluetooth software that came with the laptop.
This week I put it to hibernate twice and when I came back to use it I found it had cut off. Upon restarting it I saw it was not shut down properly. Then I decided not to put it to hibernate but to put it to sleep, the same thing happened. A box came up saying to check for solutions I did and I also checked to see what was the problem (see below). Attached also is the result of a program a friend sent to diagnose what went wrong (i think). Thank you in advance.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 11273

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP3: FFFFF8000480A748
BCP4: FFFFFA80064269F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy sta... Read more

Answer:Blue screen when put to hibernate or sleep

Unfortunately, you've uploaded the jcgriff2 application and not the reports that it generates.
Please follow the directions here to make sure that the reports are generated properly:

No need to redo the perfmon /report - as the uploaded one was done correctly.

If still having difficulties, zip up the contents of C:\Windows\Minidump and upload that with your next post.

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Hello guys,

I have exactly the same problem. Can someone please help me where to start? I uploaded the 3 DMP files created.

Thanks a lot!

Answer:Blue Screen after Sleep/Hibernate

Quote: Originally Posted by SebWil

Hello guys,

I have exactly the same problem. Can someone please help me where to start? I uploaded the 3 DMP files created.

Thanks a lot!


The dumps blame your Intel ethernet and wireless drivers. Install these updates:
NETw5s32.sys Thu Mar 18 01:21:12 2010 (4BA1B848) - Intel WiFi
e1y6032.sys Mon Aug 18 17:44:37 2008 (48A9ED45) - Intel ethernet

Intel? Driver Update Utility
Also, install SP1:

If the BSODs persist, please upload a full jcgriff2 report:

...Summary of the dumps:


Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Fri Apr 29 16:48:15.570 2011 (UTC - 4:00)
System Uptime: 0 days 3:16:22.052
FAILURE_BUCKET_ID: 0x9F_3_NETw5s32_IMAGE_pci.sys
SystemProductName = HP EliteBook 8530p
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Thu Apr 28 06:44:29.194 2011 (UTC - 4:00)
System Uptime: 0 days 0:56:51.801
FAILURE_BUCKET_ID: 0x9F_3_NETw5s32_IMAGE_pci.sys
SystemProductName = HP EliteBook 8530p
?????????????????????????????????????????????????????????????????... Read more

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I have Windows Pro and always set to defer updates.

I recived a update last week and I think it was the anniversary update (pretty sure, as now my PC is called W10 Enterprise), and the problem is:

After sleep/hibernate, I can not to see log-in screen (where you type password) It just freezes, before when I had W10 Pro, it was instant.

I have to restart my PC fully, every single time

Any advice or help. Thank you

Answer:After W10 Update: Cannot get to log in screen after sleep/hibernate

Hello @Balkrish999, and welcome to Ten Forums.

This could be an issue with Fast Startup. You might see if turning off Fast Startup may help to stop this.

Fast Startup - Turn On or Off in Windows 10

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Hi all,

I upgraded to Windows 7 when it was first released and for some reason cannot use the sleep function. My power options in the control panel are set to "Balanced." I've opened up every menu I can think of and changed the settings but can't figure out why I can only use hibernate. Any ideas?

Answer:Can't put my computer to sleep, only hibernate

Hello Jay, and welcome to Seven Forums.

You might double check you BIOS sleep state settings to make sure that you have S3 selected using STEP THREE in the tutorial below.

Power Options and Sleep Mode Problems - Vista Forums

As a test, disable hibernation and only have your power plan options set for sleep to see it that may help as well.

Hope this helps,

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Okay - I've tried to figure this out, I've googled it extensively, and I never seem to hit upon the right answer, so this is my last ditch effort before I format the drive and start fresh.

My laptop is a new Dell Inspiron 15R running 64-bit Windows 7. It's literally two months old. In the last week it stopped hibernating properly. I put it into hibernate at night probably two or three nights a week on average, but it seems like it's stopped doing it right. The white power light should turn amber but doesn't. The fan continues to come on periodically. There's power to my USB hub. When I hit the power button trying to get it to come out of hibernation, nothing happens, and I wind up having to pull the power cord and rebooting it that way in order to get it to work. If I try to get it to sleep it does the same thing.

I've changed settings to allow hybrid sleep. I've checked the BIOS to make sure it's set to the defaults. I looked at my list of startup programs to make sure that there isn't something that's supposed to be launching and isn't. I've done a system restore back to a point where this wasn't an issue. Nothing is working. The only thing that is keeping me from formatting it is the fact that my Internet at home is acquired through a Verizon MiFi card and we only get 10GBs a month so it's a big pain having to take it somewhere to download all my various programs.

Any insight? If you have any really technical suggestions, could you please explain how to do them in ea... Read more

Answer:Computer won't hibernate/sleep right

Call this solved - after more time working on it and pondering it I'm 99% sure it's a physical issue with the power supply. It's getting shipped back to be repaired since it's still under warranty - if it weren't I'd have to scrap the whole thing. Just posting this in case anyone comes across this while researching a similar problem (there's nothing more frustrating than realizing someone had the same problem, but there's no solution).

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I have exactly some problem with my HP Pavillion....

Answer:Computer won't hibernate/sleep


Originally Posted by paceg

I have exactly some problem with my HP Pavillion....

Hello , please start your own thread here :


Along with your full system specs,and symptoms.

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Since installing a recent windows update I have not been able to put my computer in sleep or hibernate mode. Instead of stopping windows, my system only stops the signal to my monitor and keeps running so when I move my mouse the signal continues. Fortunately, it still shuts down, but it makes time spent between cessions with windows increase as I must shut down and boot up each time. I'd rather not pay $60 for Microsoft to listen to me. Here are the details for the update. Is anyone else having this problem? Has it been resolved?

Update for Windows Vista for x64-based Systems (KB947562)

Installation date: ‎27/‎05/‎2008 4:48 PM

Installation status: Successful

Update type: Recommended

Install this update to resolve a set of known application compatibility issues with Windows Vista. After you install this item, you may have to restart your computer.

More information:
May 2008 Windows Vista and Windows Server 2008 Application Compatibility Update

Help and Support:
Microsoft Help and Support

Answer:Computer won't sleep or hibernate!

Hello wesley.

You may want to take a good look at this tutorial.

Power Options and Sleep Mode Problems

Are you using a USB mouse or keyboard?

Later Ted

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After a sleep or hibernate and logging in, I have a black screen that windows reported a blue screen later. Could you help finding the problem?

- x64
- The original installed OS on the system
- DELL OEM version
- What is the age of system (hardware)? 1 week
- What is the age of OS installation (have you re-installed the OS?) 1 week

Thank you in advance!

Answer:[BSOD] Blue screen after sleep/hibernate

Quote: Originally Posted by dongnold


After a sleep or hibernate and logging in, I have a black screen that windows reported a blue screen later. Could you help finding the problem?

- x64
- The original installed OS on the system
- DELL OEM version
- What is the age of system (hardware)? 1 week
- What is the age of OS installation (have you re-installed the OS?) 1 week

Thank you in advance!

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference... Read more

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Running Vista 64 Ultimate and have never been able to get the computer to automatically power down (hibernate, sleep etc) while in an account. Did some troubleshooting and realized that the computer will power down from the Switch User screen (with users logged on or not), but will not if a user account is running. Any ideas?

Answer:Won't Hibernate, sleep unless at Switch User Screen

Hi, rglowitz, and welcome to the forums.

Have you tried going through Power Options and Sleep Mode Problems to see if you can fix your problem?

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Hi, apologies if this has already been discussed here.

I did a clean install of Windows 7 64-bit over the weekend. It looked great, installed a few games (WaW has issues but I think it's the driver Windows chose to dl for my ATI Radeon HD 2600). On Sunday the machine went into power save/sleep or hibernate mode (not sure which, as I usually disable this option). When I sat at the machine and clicked my mouse to "wake up" the system it kicked into life. All, that is, except my monitor.

The amber standby light changed to green (to indicate that it was receiving something) but the screen was completly black. Switching the standby button off and on revealled my desktop for a split second before returning to black again. I rebooted. My Dell splash screen and the loading windows splash screen appeared but as soon as it moved to the login screen it went black again. Same thing - switching monitor standby button off and on displayed my desktop/login page as is should but only for a split second.

So far I've
removed and reseated my graphics card. no joy!
switched to my onboard graphics. no joy!
removed two sticks of RAM. no joy.
I'm taking a monitor from work tonight and I'll try that when I get home to rule out any coincidental monitor issue.

I don't think it's the graphics card or monitor because I can get to see the desktop for a split second by flicking the standby button, proving that there's something getting to the screen.

I've read about various hibernate... Read more

Answer:Win7 64-bit blank screen after sleep/hibernate

I powered down my machine all day while at work and when I came home tonight I crossed my fingers and rebooted. I was fine! Whatever happened has been resolved. I disabled the sleep mode because it must have been related to that!

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Okay so this is an odd problem I've started having. I don't know why it has started happening with hibernate as well. Originally on Vista x64 I always used to use sleep and everything worked perfectly fine, but now randomly on Windows 7 x64, resuming from sleep would end up having my ATI display driver crash and stop responding randomly (it would show up in event viewer). So instead i started using Hibernate, and now when i turn on my computer again, i will see the "Resuming windows" animation. But the screen will be completely black once it gets to the logon screen. I can even type in my password and hear the logon sound, but it will still be black. There are no display driver crashes shown in event viewer for this either.

Any ideas?

Edit: I found a bunch of these in the ACEEventLogSource, don't know if it means anything. Google didn't help.

0000000036: 2010-07-26 13:20:53:786 FAILED:ADL_Display_SLSGrid_Caps and return value is: -1
Error Called by: ATI.ACE.CLI.Caste.Graphics.Runtime.RT_GraphicsAdapter_N::CheckSLSSupported processID:03692 threadID:( ) domainName:(CCC.exe ) assemblyName:(CLI.Caste.Graphics.Runtime, Version=2.0.3799.20903, Culture=neutral, PublicKeyToken=90ba9c70f846762e)

0000000037: 2010-07-26 13:20:54:014 Exception: Attempted to read or write prote... Read more

Answer:Black Screen when resuming from sleep/hibernate.

Make a System Restore point
Backup your data
There's no telling when this will stop working for you.

Uninstall all ATI software from your system.
Then go to and download the Display Driver Only (NOT the Catalyst Control Center) for your video card and OS
Install that Display Driver Only and see if the error stop.

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My aspire R7 won't wake up from sleep or hibernate, or if it's woken up, I can't tell as the screen is blank.  This has been a problem for a while but I just didn't have the time to try to trouble shoot it.  Today I searched for similar problems and found something on the acer support site ( implying it might be a problem that was fixed with a BIOS update, but when I try to run the extracted BIOS update file from the acer site (, I get the following error message: It looks like I'm on version 2.04.  The current version at acer is 2.09.  I tried that first and got the same message.  I then tried 2.08 in case you can't jump from 2.04 to 2.09 but got the same error (that's the screen shot above).  I can't find 2.05 anywhere to try that out. Can someone please help? I tried the acer chat but it said I'm outside of warrantee.  A mistake in the bios on my computer (which is the problem according to acer's own website) should not be an isssue of warrantee!!    

Answer:aspire r7 screen blank after sleep or hibernate

I would like to look into this for you, would you please provide the first ten characters of the serial number please?

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Hi Guys, I just need help with this. Whenever I put my laptop to sleep (either by closing the lid or pressing Fn+F1), it won't wake up afterwards.Well, not entirely. The LED indicators up front do light up, and the fan throttles and I can feel it blowing from the sides, and also the capacitive controls at the upper right corner of the board. However, the screen just remains blank. No activity whatsoever. I'm just wondering if this is a hardware problem or something. I still have 6 days remaining for a replacement so please let me know if you guys know what's causing this, and most especially, if there's a fix for this. Thanks!

Answer:Z460 - Blank screen after hibernate/sleep

I was told by a Chat Assistant just now that after the troubleshooting steps that I've done so far, which include: - tweaking power options- uninstalling/reinstalling display drivers that I have to visit a service center now. What could be worst is that the CA told me that  Windows 7 Ultimate is not compatible with my Z460. And that I should install other versions of Windows 7, Vista or XP. Are any of these true at all? I don't know what to follow anymore.

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My wife has a new HP laptop with Win10 on it. It's zippy fast, but have noted a few problems with it. I'm not sure if it could be malware, bloatware from HP, or what.

The first thing she noticed was that her screen saver never kicks in. I checked the power settings and the screen is supposed to turn off after 5 minutes on battery, 10 minutes on AC. But the screen is always lit.

Then she noticed that she'l manually put it to sleep but then in the morning, with the lid open or closed, the thing will be awake and the fan cranking at full power. The power settings have it going to sleep on battery after 10 minutes and on AC after 1 hour. I just found an advanced power option that allows important wake timers. I have just shut that off, even though there are no timers set and after anything on a timer would theoretically run, i should go back to sleep after 1 hour.

The other day I also found the suggestion to got to Network Adapter>Properties>Advanced and set:

Click on "Wake on magic packet" - Set value to Disabled.
Click on "Wake on pattern match" - Set value to Disabled.
That didn't help.

So I started to try and fix these and I found at least two more things. I tried to download Secunia in the "How to Protect Yourself and Tighten Security" thread and Sysinfo.exe in the "Everyone MUST Read This BEFORE Posting for Help in This Forum" thread. Chrome blocks both of them. It even blocks the Microsoft tool sugges... Read more

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Everytime I put my computer to sleep or hibernate and wake it up, the computer restarts. How can I figure out which driver is causing this?

Answer:Computer Restarts on Sleep/Hibernate

Hi Shrutishah Welcome to SF,

One way to find is to check the Event viewer
Start > Eventvwr > Application
Check for Errors

Hope that helps

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I have just recovered from a serious Virus/Trojan infection. Before the infection i would put my computer to hibernate before i sleep each day. But now after resetting the registry permissions and removing the malware added registry values with windows repair tool i cannot hibernate anymore! every time the screen will black out when i click hibernate, but it will not actually hibernate. when i touch my mouse or keyboard it instantly wakes up from the 'hibernation'. please help!

Answer:Computer Cannot Hibernate/Hybrid Sleep?

'Start / Control Panel / Power options' and check your settings, It may be that it is set 'Never to hibernate' and all that selecting 'Hibernate' at the moment is doing is turning off your monitor display, and that would explain why it is waking up immediately.
Chris Cosgrove

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Hey guys something new that crossed my mind. Do most of the users shutdown, leave the computer on, hibernate, or sleep their computer. Is there any real advantage to any of them? Does not shutting a computer down leave a security or health risk for it?

Answer:Do you Shutdown, Sleep, or Hibernate your Computer?

Windows 10 with Fast Startup disabled - Shutdown.

You may find this an interesting read, What?s the Difference Between Sleep and Hibernate in Windows?

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I've been experiencing this problem for about a week now. It started seemingly randomly, as I haven't made any significant changes to my computer. If I try to hibernate or shut down my computer it hangs up on either "Logging off" or "Shutting down" and stays there. I've let it run for as long as an hour, but ultimately I have to crash my computer every time I need to turn it off.

I don't know what to do here, so I would really appreciate some help

Answer:Computer will sleep but not hibernate or shut down

Quote: Originally Posted by s3ven

I've been experiencing this problem for about a week now. It started seemingly randomly, as I haven't made any significant changes to my computer. If I try to hibernate or shut down my computer it hangs up on either "Logging off" or "Shutting down" and stays there. I've let it run for as long as an hour, but ultimately I have to crash my computer every time I need to turn it off.

I don't know what to do here, so I would really appreciate some help

Do you have a restore point that is longer than a week ago ?
If yes, do a system restore and pick that date as your restore point.
System Restore

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Ok, so I have my HTPC set to go to sleep after an hour and hibernate after 2. However, it seems to just turn off the monitor. Same thing happens if I go to Start -> Shutdown -> Sleep. It doesn't really go to sleep. Any ideas what is wrong here? Thanks.

Answer:Computer doesn't want to go to sleep or hibernate

Got the rig configured to share media files? I'm guessing you have, considering it's a HTPC. If media sharing is enabled in your networking configuration then sleep will be disabled. That's just how it works. A machine which is serving out media files can't be in standby/sleep/whatever.

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I hope someone can help me. I've looked at other similar thread and couldn't find anything similar.
I just bought a MagicJack. I was unaware that I would have to keep my computer on while using it; which I can't understand since I use to have Vonage and I didn't have to keep it on. I was told that I should put my computer in sleep or hibernation mode so it won't use so much power. I tried and it wouldn't work. I also tried standby and it wouldn't work.
When I go to shut down my computer there are three options, standby, turn off, and restart. I did find out I needed to go to my power supply window which has the hibernate tab. I set the time for 1 hour to hibernate, applied, and it didn't. I also noticed under the UPS tab it says,
The UPS service is currently stopped. And I noticed that the status of current power source is greyed out. It's running on minimal power management now. I don't know that much tech stuff. I do know that I don't want to burn out my computer. I need help before my free trial is up. Help me, please?

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Ok, so we use a computer remotely to access certain things on a server that we have at another location. Logmein is what we use to get on. For some reason, the computer keeps going into a sleep / hibernate state (blinking green light) and then when you hit the power button it comes back up right away from sleep. This is getting really annoying.

I changed the power settings to always be on, disabled hibernation mode and it is still doing it! What could I be missing that this computer keeps going offline after a couple hours and goes to sleep? It doesn't make any sense that it is doing it.

Can someone please help me figure this out?

Answer:Computer keeps going into Hibernate / Sleep even when disabled!

Does this occur at a particular interval or at random?

The Windows Operating System installed on this computer?

Have you also tried this?

Right-click on your desktop Screen > Properties > Screen Saver > Power button > Change the power scheme option to "Home/Office Desk" > OK > exit the window

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My computer recently just stopped waking up from sleep/hibernate and restarts the computer. I have tried these things (in this order). I don't want to clean install all over again unless I have to and I really want to know what is causing the problem.

Updated video drivers and tried disabling a few USB options (allowing system to sleep). It seems like the problem started a couple of weeks after I upgraded the video drivers using microsoft update. Intel has it's own driver update utility, but everytime I ran it the utility gave me two choices, neither of which worked. ("Not compatible with your PC). It's very frustrating.
The BIOS is up to date (99% sure). Version 212. Unless they updated the BIOS without changing the number. I updated the BIOS shortly after Windows 10 came out, from the ASUS site.
I have tried a upgrade Win 10 repair install.
Refreshed the PC (keeping files).

I ran virus and malware scans in both normal and safe-mode, nothing found.

EVENT LOG BELOW ​Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/3/2016 9:56:37 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
Computer: Laptop-Andy
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns=" Read more

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Relevance 65.19%

A while back my computer got a bug that wouldn't allow Windows to boot, so eventually I got it fixed. I trusted someone who recommended this computer tech guy they used many times for their business, and I ended up with the wrong version of Vista (he had to do a reinstall, I had 64-bit, guy put in 32-bit), lots of things missing. Soon after I turned it on after getting it back, I got a Windows error message saying this may be a counterfeit version of Windows. So I didn't use it for a while since I wanted to get it all taken care of. I notice every time I turn the computer on, there's these white words on the screen right before Windows starts, but it's too fast to read. I'm still waiting for certain things, but I;ve been using it again until I again will have to reinstall Windows with a 64-bit version. I realized the computer won't go into Sleep or Hibernate mode automatically (will only if I manually do it). I checked the advanced power settings and it's set correctly to Sleep and Hibernate. What could be reasons for this? There's hardly any processes even running. I didn't even load my computer up with anything yet since I'm still waiting to reinstall. I just put on Iobit Malware Fighter. I also just realized the version of Internet Explorer that was on here when I got the computer back, is only IE 7! I don't know what this guy did, but in the meantime, I would like to get it to be able to sleep and hibernate automa... Read more

Answer:computer won't go into auto sleep or hibernate

My suggestion is just go out and buy a windows 7 install disc, that way you have a perfect legal and fully operational computer. Believe me the $190 for windows 7 is worth it when you need a computer that works.

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My new pc will not enter sleep mode, nor will it hibernate. I have already went into the device manager and unchecked anything that would wake the computer up, including the usb ports. The computer store that custom built if for me can't fine the problem and told me to, "just fiddle with it"

I rarely surf the net with it so I'm sure there are no viruses, and this problem occurred right out of the box.

When i attempt to enter sleep mode, the screen goes blank, monitor shuts down and then the computer starts to run real hard. Then everything comes back on in seconds.

My specs:
Asus mobo
2GB Corsair RAM
Nvidia GeForce 9600 gt GPU
intel dual core e5200 CPU
Asus optical drive
logitec keyboard, labtec mouse both wired to front usb ports
Please help my comuter is basically always running and that can't be good

Answer:Computer will not go into Sleep mode or Hibernate

What happens in Hibernate? The same thing?

I think you might have *PROCESSES* that don't allow it to sleep. You might also not have the necessary system files either. Do you keep anything up or running when you attempt to sleep it?

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I have an inspiron 1545 running windows 7 (x64) and I am having problems waking up my computer from sleep . Usually, when I put my computer to sleep, I have problems waking up my computer. The screen stays relatively dark when I move my mouse although I can see some light coming from the bottom part of the screen (so the screen seems to be on, just not showing anything sueful). When I try to press the space bar multiple times, my computer gives me a warning ding and it plays a sound when I insert or remove my usb mouse. I've had my computer for two years and the problem just started a week ago. I was wondering if anyone has any idea what the problem might be or what tests I should run to figure out the problem.

Answer:Computer won't wake up from sleep or hibernate

If you plug a monitor into the laptop, what does it show when you wake the computer up?

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Relevance 64.37%

I tried to upload my dump file from C:\Windows\Dump onto this website as an attachment, but it wouldn't let me.
Instead, I uploaded it on mediafire.

I would appreciate it if someone could take a look at it.


Answer:Computer Crashes upon Waking Up from Sleep or Hibernate

I am extremely sorry that this thread was not attended to. There are not many people in this field.
In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.

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My HP DV7-7135US has begun recently begun crashing while going to sleep. I've had the laptop for several years and it randomly crashed when going to sleep or hibernate. It always hangs after turning off the sound (light goes out) but before turning off the wireless/bluetooth hardware and fingerprint reader. Sent the laptop to HP, their solution was to wipe and reload it. Still had issues. Reloaded my backup image and reinstall/repaired the wireless/bluetooth software, finger print software and drivers. It finally worked ok with occasional crashes for the past year. Last week while traveling it began to crash and get the BSOD. I have tried repeating my previous repairs with no luck. I don't know what is causing the system to crash now.

I greatly appreciate any help provided. Log files attached.

Answer:BSOD when putting the computer to sleep or hibernate

Install the latest updates from Windows Update.

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Hi.  I'm not sure if this is a Windows issue or a Dell issue.
I have a Dell Inspiron 15, 5000 Series laptop, running Windows 8.1.  I have had the computer for about 2.5 years. 
My issue started about a year ago.  When I put the computer to sleep, or shut down, or hibernate, it sometimes (about 25% of the time) will not resume properly.  
When it does not resume properly, I turn on the computer and the Dell logo is on the screen (as if it is about to load Windows) but then it just freezes there and makes no progress.
I have to hold the power button to shut down, wait a minute or so, and then power on again.  About 90% of the time, the computer will start up Windows properly.  About 10% of the time, I get the frozen Dell logo screen again and then I have to
power down and power back up again.
I have noticed that this issue is more likely to happen if the laptop has been without power for over a few hours.  I bring my laptop between home and work.  I don't think the issue has ever occurred when the computer has been plugged into power
the entire time.
If anyone has any suggestions, please let me know.  Thank you.

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Relevance 64.37%

Everytime my computer wakes up from sleep I get the BSOD.
I've attached the dump files.
Please let me know what possibly could be causing this.
Thanks in advance.


Answer:BSOD after computer wakes up from sleep/hibernate

Welcome aboard.

The crash is crashed by Broadcom SD 3.0 Driver.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck BE, {fffff880046b7a9c, 14697e121, fffff80000b9c8c0, a}

*** WARNING: Unable to verify timestamp for bScsiSDa.sys
*** ERROR: Module load completed but symbols could not be loaded for bScsiSDa.sys
Probably caused by : bScsiSDa.sys ( bScsiSDa+498a )

Followup: MachineOwner
Update it from Home | Broadcom.

From my debugging experience, I may say it to you that if there is any network related issue, in most of thses it got solved by uninstalling Mcafee. So I would suggest you to uninstall those:
Start Menu\Programs\McAfee
Start Menu\Programs\McAfee Family Protection
Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.
Let us know the results.

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Relevance 64.37%

I have a Compaq TFT500 monitor which appears to permanently stuck in sleep / hibernate mode. I can't reset it through it's on screen menu as stated in its manual as the screen is permanently blacked / blanked out.The Power light is supposed to be green when the monitor is in use but at the moment it is a sort of amber / orange / yellow colour.Can anyone help me bring it out of sleep mode so I can use it.

Answer:Compaq TFT500 Monitor Blank Screen Sleep Hibernate

Is it correctly connected to the graphics card? Does another monitor work on the same machine?

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Relevance 63.96%

I am looking for software that will alert me and remote user (i.e. my boss) when the computer goes to sleep mode/ hibernate mode. The only thing I could find that is similar is when the battery is dying, but the computer will be plugged in so that should not be an issue. TIA

Answer:Software to alert when computer goes in to sleep/ hibernate mode

I've never heard of such a program, but there is a small utility called Insomnia that prevents your computer from going to sleep.

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Relevance 63.96%

I have an HP 2000-2b22DX Notebook PC running Windows 8 64-bit. When I set my computer to sleep, shutdown, or hibernate, it won't actually do so. Programs close (if I'm shutting down), the screen goes black, but the wifi indicator light does not turn off, the fan doesn't stop running, and the computer doesn't turn off or sleep. The only way to bring it out of this state is to let it run it out of power or to hold the on/off button.
When it turns back on, a message telling me that my 'PC ran into a problem that caused it to restart' comes on and the following files are implicated:
It originally started doing this about 30% of the time, then maybe 60%, and now it's every time.
I have tried updating my BIOS and, while it helped temporarily, it didn't stop the problem. Kaspersky did not indicate any problems either.

Here's the info from SysInfo:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3985 Mb
Graphics Card: Microsoft Basic Render Driver, 14 Mb
Hard Drives: C: Total - 452112 MB, Free - 404416 MB; D: Total - 24037 MB, Free - 2900 MB;
Motherboard: Hewlett-Packard, 1854
Antivirus: Kaspersky Internet Security, Updated and Enabled

Answer:Solved: Computer Hangs on Shutdown/Hibernate/Sleep

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Relevance 63.96%

Occasionally, my PC (Windows 7) will shut off, then after a second or two, power back on. This happens when I try to go into hibernate or sleep mode from Windows 7, or sometimes it will do this when I try to restart it (that is, instead of doing a clean reboot where Windows shuts down, then I see the BIOS screen, then Windows boots up, it will actually power off and then restart). When Windows is actually running there are no problems.

If it does this on a hibernate or sleep, when Windows boots I get the 'Windows did not shut down properly' screen, and if I select 'Start Windows normally', it boots up and everything seems OK.

There is never a blue screen, and there are no events listed in Windows event log (apart from a critical error that says Windows stopped without shutting down properly, which I already know). It looks like the power is just cut so that Windows doesn't have a chance to register a problem. The problem is intermittent, as sometimes the machine can go for a fair number of hibernates without any problems, then the problem will happen again.

A friend suggested this might be due to a faulty power supply; does that seem likely?

Thanks for any advice.

Answer:Computer powers off and restarts on hibernate/sleep/restart

To repair the computer i think is good to format PC. But if it doesn't work try to change the power supply if it doesn't work again change the HDD .

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Relevance 63.55%

Hello,I've got problem, that screen brightness and volume indicator sometimes got stuck (it looks like they stucked during dissapearing - it looks like 80% transparent, but it is still there and don't working) after waking from sleep/hibernate. Problem can be fixed when TPONSCR.exe is killed and re-runned, but it is annoying.. I've done everything from this knowledge base post: but no diffrence. It does happen randomly, when waking up computer. I've got T510, clean install Win7 PRO 64bit, Microsoft Security Essentials Any suggestions?

Answer:Screen brightness and volume indicator sometimes get stuck after waking from sleep/hibernate

I found an easy solution to the Brightness bar getting stuck on the screen. Tap F5 a few times, which is the "Reduce Brightness" key. Then leave the computer alone. The bar will disappear. **bleep** annoying having that bar come up EVER, unasked. Lenovo needs to fix that!

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Relevance 63.55%

my screen resolution has changed to 1024x768 and thats the maximum i can choose right now. the last time this occured i had a warning dialogue box about my graphics card. i downloaded the latest drivers and everything was fine until it happened 2 more times in a span of one month. i aplied the same drivers as it was the latest one and it got fixed. but this time i got no warning dialogue box and my sleep/hibernate buttons are grayed out as well. i assume this is linked to the graphics card. my laptops specification is:

alienware m17x
ati radeon hd 6990m
4 gb ram

i scoured numerous forum threads and tried running the powercfg/h-on command and got the following response:

the following items are preventing hibernation in this system.
there are one or more legacy drivers installed:
an internal system component has disabled hibernation

if anyone can help i'd be really grateful

Thank You

P.S. Im not really great at computer lingo, so please use easier language

Answer:screen resolution remains at 1024x768 sleep,hibernate button greyd out

Solved it! Uninstalled all ATI related drivers with driver sweeper and reinstalled older drivers from the dell website.

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Relevance 63.14%


As the title says. The computer is newly built, component list you will find bellow. Anyhow, never had this issue with any other computers i have built in the past. Got the problem as soon as i had installed windows 7 ultimate and put all the parts together (obviously). The problem is that, even after following all the instructions and also google:ing on it, windows seems unable to dump the kernel (Yes i have followed the guide from 7 forums, and i have no issues with the page file size or such, since its larger than the total sum of ram). I did run the SF Diagnostic Tool anyways (even tho it could not find any dump to read, since windows saved none), tho i doubt it will be of much help without it.

Windows seems to throw error 41 (kernel power), which you can also find in the eventlist in the zip. I have read an insane amount of similar threads on different forums, trying to find the cause and fix for this problem. The only thing that i have come close to understanding is that its most likely software related, that some kind of driver fails. This would also make sense since upon resuming (from sleep) the computer wakes up and shows the loginscreen in windows, but upon pressing ENTER or such, the computer first freeze, then BSOD and then reboots. I cannot however resume windows from the saved "point" so i have to throw it away upon boot and start from "scratch", similar issues with hibernate (Tho i never get to the login window).

Anyone have... Read more

Answer:Computer freeze/BSOD/reboot after sleep/hibernate error 41

The zip you uploaded does not contain any crash dump. Though you have tried, try it once more.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup program before you upload another zip.

Trying to understand the situation from your statement above.What is the Bugcheck code? Is it 9F?

BTW, it is a desktop computer as you said. So sleep/hibernate is not anything needed there. Those mechanism are for laptops which run on battery power. You may easily disable sleep.
Start > Control Panel > Power Options.
On existing plan, click on "Change Plan Settings.
Attachment 273099
Click on the time beside Put computer to sleep. Set it to never. Save changes.
Attachment 273102
Now run the computer normally. Is it BSODing any more? Let us know.

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Relevance 63.14%

what is the difference between hibernate and sleep? Which saves more energy if computer is left on?

I work from home and want to receive alerts when away from my computer.  I want to save money on energy so I want to set my rules for power. 

But I am unsure of the difference between sleep and hibernate and what they mean I can and can not see and hear while in those states.

Please explain

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Relevance 62.73%

i have tried different ways of getting the Hibernate button 2 show on the turn off computer dialogue box, still i cannot get it to show, i have even used the resource hacker software to do it. how the hell can i get it 2 show???? i know u can hold shift key and press hibernate, but i WANT IT TO SHOW THE BUTTON in the dialogue box dammit!!!!!

Answer:How do i get the hibernate button 2 show when i click turn off my computer?

Hibernate Command Line - rundll32.exe powrprof.dll,SetSuspendState 0,1,0

On My System ... I Had Disabled "StandBy" So That hibernate Can Show up their In Place Of "StandBy"


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Relevance 62.32%

What's the problem ?
Is there any solution ?

(ideapad z580 windows 7)
Link to image
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

Answer:ideapad z580 freezing screen with horizontal white stripes after wake up from sleep or hibernate

Hi Charfisoft,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with display freezing after resuming from sleep or hibernate in your Lenovo Z580 laptop.
Please try to uninstall the graphic driver and check for the issue.
Also try to update the energy management and check for the issue.
Click here for the energy management for windows 7.
Hope this helps. Do post back if issue persists!
Best regards,

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Relevance 62.32%

Sleep function is not consistent... While it works most of the time; yet the other times are frustrating when the result is reboot, reboot with blue screen or hang!Rgds,ME 

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Relevance 62.32%

My e5570 has the following isse.
When I put it to sleep or when it go's to sleep and I turn it on again the screen stays black.If I have a screen it does not respond to the keyboard or touchpad. It does respons to my external mouse.
Do others have this issue?
This way I'm forced to shutdown the laptop every time...

Answer:E5570 - WIN10PRO - Wake up from sleep/hibernate = Black screen or no responding keyboard/touchpad

Same issue here....brand new, had it about a week.   I've tried several different power/hibernate settings without success.     Screen shuts off as expected, but it doesn't reawaken...laptop is on and running, screen stays dark.    Rebooting is only option.

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Relevance 62.32%

Asis laptop.
I usually turn it off altogether if going out for a long period. I did have hibernate, but that seems to have disappeared from the shutdown option. It could have been me to removed it. I can;t remember.
I know I preferred sleep to hibernate, as it was easier to get the computer to come back on in sleep mode.
I just googled about this.  I have an external keyboard and mouse. So I don't really use the keys or
touchpad, whatever on the actual laptop. So i hit the external keyboard, and mouse. I'm not sure which one works best for getting the power running again. The power runs, and I can see in the taskbar, the names of the programs running. It would probably be Pale moon browser, xmbc, total commander, and kmplayer. The problem is that I can only see black screens in the window for the programs. So I start hitting the start button on the laptop, the external mouse, the external keyboard. Eventually the black screen will go will go away, and things will return to normal.
update.I just put the computer in sleep for a few minutes. This time instead of using the external keboardm i hit enter on the laptop keyboard.keypad, whatever it's called. Things came on a lot quicker. But as it was a short period of time, I'll try it tomorrow again, and see what happens.

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Relevance 60.27%

i installed the latest version of Windows Vista on my laptop yesterday. when i close the lid on the laptop the screen shuts off and the machine goes to sleep (like it should), but when i open the lid the computer wakes up but the screen never turns on. the screen glows black. i waited a while but the screen still does not turn on. in order to get it to work again i have to hold the power button to turn it off, and then boot up the pc from the beginning. why? and where is "run" in vista. in xp it was under start -> run. i cant seem to find it on the new os. Thanks i do not have the lid issue in XP

Answer:Screen does not turn on after sleep

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Relevance 59.86%

Hi,I have a fairly new x220t.  I have had problems with getting the screen to turn off, or have the laptop sleep.  I've uninstalled the Lenovo power driver and the power manager, and reinstalled them.  I can get the x220t to sleep if I press fn + f4, but not if I leave it alone.I haven't tried messing around advanced settings or seeing if some of the hardware is prevent the sleep.  I don't have any bluetooth devlces or keyboard/mouse attached, nor Lan.  Perhaps the wifi network card in interrupting the sleep/screen, I dunno.  The basic settings seem reasonable. I ran powercfg -energy and get 2 errors: CPU Utilization: Processor utilization is highThe average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.Average Utilization (%) 4.87 Platform Power Management Capabilities: PCI Express Active-State Power Management (ASPM) DisabledPCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.I also get 11 warnings.I'm not too sure what to do about this one, and thought I'd ask here before messing around advanced settings.

Answer:x220t screen won't turn off; won't sleep

For enabling ASPM on windows check last post of this url : Please lenovo can you confirm if the provided bios does not support ASPM and if it is planned ? 

-- g470 s103tLenovo G470 | Model Name : 20078 | M fg Date: 11/03/23 | BIOS: 40CN23WW(V2.09) 06/20/2011? | CPU: i5-2410M | Linux version 3.3.4lenovog470+ (root@lap) (gcc version 4.6.3 (Debian 4.6.3-4) ) #8 SMP Tue May 1 10:23:48 CEST 2012OS:GNU/Linux/DebianLenovo S10-3t | Model Name : 0651 | Mfg Date: 2010/06/08

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Relevance 59.86%

Short and sweet, they don't work unless I do it manually, and the sleep mode is known to randomly jump awake at times too.

Anybody else have this problem or know of something I have to turn on/off for it to work?

Answer:sleep mode / screen turn off

I found a problem like this after installing service pack 1. My problem was fixed after I updated my bios.

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Relevance 59.86%

Hello, I have a brand new HP Spectre which has only been used a few times. When I close the lid of the laptop, it goes into sleep mode, similarly when I press the power button once it sleeps. My problem is that when I open the lid and press a key, or open it and press the power button again, the keyboard lights up, the fan goes mental, but the screen never turns on. I've left it for upwards of an hour before and it doesn't turn on. When I put the laptop in sleep mode also, after about 5 minutes the fan goes mad. This is awful for when I'm trying to transport my laptop without having to turn it fully off. Should I take it back as it's still under warranty? Or how can I fix this?

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Relevance 59.86%

This doesn't happen all the time but it stopped a while ago but started again recently. When I look at the screen really close I can see the log in screen but there is no back light. The computer still runs so I can plug it into another monitor and switch screen settings and restart it from there.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II N930 Quad-Core Processor, AMD64 Family 16 Model 5 Stepping 3
Processor Count: 4
RAM: 4094 Mb
Graphics Card: AMD Radeon HD 6500M/5600/5700 Series, 1024 Mb
Hard Drives: C: Total - 476837 MB, Free - 10842 MB; E: Total - 99 MB, Free - 61 MB;
Motherboard: Acer, Aspire 7551
Antivirus: Microsoft Security Essentials, Updated and Enabled

Answer:Screen doesn't turn on after sleep

looks like the back light has gone and needs replacing

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Relevance 59.86%

When I close the lid or put the PC to sleep, the screen will turn off, fans will continue to blow, led lights are on and PC gets unresponsive to mouse, keyboard and power button, so the only option I have in order to use my PC is to long-press the power button tu cut the power off. It's a common trouble with no clear answer. Sometimes, just sometimes it gets to sleep if I try when I just turn the PC on and logged in, after a few minutes or tasks it's impossible to sleep the computer.

I've tried:
FormattingUpdating drivers (with the manufacturer drivers, and after the format with Driver Booster 2 with no luck in non of those cases)Disabling windows media shareDisabling hibernate modeMany many changes in power optionsGetting RAM and SSD out and back on (deperation)Updating Windows

Problem started after I bought a SSD and install windows on it.

Acer Aspire V5-561G (replaced the original 1TB HDD for a SSD Samsung 850 EVO 500GB)Intel i7-4500U8GB RAM DDRL3AMD Radeon R7 M265 2GB dedicated VRAM

If i run powercfg it says that sleep mode S3, Hybrid, Fast boot and Hibernate is available, but S2 and S3 are not available because "the firmware of the system doesn't allow it" (translated from spanish).
Now, using dumppo on cmd as administrator:
dumppo admin

it says:
Min sleep state......:S1

So, as I read on a website, if that happened (having the min sleep state as S1) that might be the problem, so I cha... Read more

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Please advise, I am trying to solve this puzzle.. Basically screen wont always turn off according to the settings set in Power & sleep. Sleep, on the other hand, works.
Sometimes monitor will turn off correctly after a set time, say if I set a minute or two just to test then it works. But 15 minutes never work. Sometimes if I change additional power settings back and forth it starts to work, but only until next restart.
I can't find a solution nor cause of this problem. Windows 7 power settings worked correctly.


Windows 10 is cleanly installed on HDD in UEFI mode and I am using/testing it only for a few days yet. Slow ring updates. No additional USB devices are connected except keyboard and mouse. PC is quite new, Skylake based (i5 6600, Asus Z170M-PLUS, R9 390).

Clean boot and Safe mode - same.Updating BIOS - same.Disabling USB selective suspend - same.Booting without mouse - same.Testing for wake armed devices with powercfg and disabling LAN adapter wake - same.Using USB 3 instead of USB 2 to connect mouse & keyboard - nothing.

"Some" results:
Generating powercfg /energy report. Report shows error "USB Suspend:USB Device not Entering Selective Suspend". Windows 7 did not show such error (hardware switch dual boot, easy to compare).Disconnecting and reconnecting mouse while system is on - display turns off correctly after, but only until next restart..Switching Power plans back and f... Read more

Answer:Screen does not always turn off according to Power & sleep settings

Any ideas what I should try next?
I would like to move to W10 (due to DX12 etc.), but a few small quirks like this bug me for some reason

2 more replies
Relevance 59.04%

Hi, im writting here because in spanish community the only thing they answer is "contact technical support". So please excuse me if my english isnt too good.Here's my problem: I put my laptop on sleep mode, a z475, then i turned on but the screen didnt turn on. The lights, the fan(cooler or whatever) the on/off button and everything turned on except the screen. The only solution i found was:  to turn it off manually and never put the laptop on sleep mode again. Does anybody knows why this happens and how to fix it? Thanks.  

Answer:Screen doesnt turn on after sleep mode

I'm just going to shoot this out there, Try hitting fn + F2 ..But when you say suspension do you mean hibernation mode or sleep mode?

4 more replies
Relevance 59.04%

My Dell Latitute E7440 will frequently have a blank screen after going to sleep. When it happens, I can't use the laptop until I turn it off and on, losing all the programs I have open. Two days ago I got a BSOD 9F when trying to wake it up. I don't know that's wrong with the laptop, running WinDBG on the minidump tells me either ntkrnlmp.sys or igdkmd64.sys caused it but I don't have any detail beyond that. Need someone more knowledgeable than I to help me.

Answer:BSOD 9F - laptop screen won't turn on after sleep

There appears to 2 independent issues here.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88005cac2db, fffff88004308900, 0}

*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+1b22db )

Followup: MachineOwner

0: kd> lmvm igdkmd64
start end module name
fffff880`05afa000 fffff880`05f33fe0 igdkmd64 T (no symbols)
Loaded symbol image file: igdkmd64.sys
Image path: igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Wed May 08 09:45:19 2013 (51899917)
CheckSum: 00442E25
ImageSize: 00439FE0
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
The Intel video driver is outdated. See if an updated driver exists:

The 0x9 is less clear, but I suspect the issue is the outdated Intel network driver.

****************************************************************... Read more

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Relevance 59.04%

Hey everybody,
I'm brand new to this forum and am wondering if you guys can help me out...

My sister's computer currently won't turn on at all and has been struggling with it all day.
She has a Dell Studio 1555 laptop and put it to sleep last night and when she went to use it the next afternoon, it wouldn't turn on at all. I suggested to her to take out the battery and unplug the charger, wait, and put them back in later to try again and this did not work.
She also said that it didn't feel warm to the touch.
If there's any suggestions, I would greatly appreciate it. Thank you so much in advance.


Answer:Put computer to sleep and now it won't turn on!

A faulty battery can sometimes cause odd power-up problems even when connected to the mains.
Try removing the battery and leave it removed.
Plug in the power adapter and switch on at wall socket.
Try starting the laptop now.

if it works without battery, the battery has died and needs replacing.

1 more replies
Relevance 59.04%

I recently did a fresh install of Win 10 Creative Update. I have Hibernate on my pc set to Never. My computer is set to Sleep after 20 minutes which works fine. After it goes to sleep a minute later I can hit a key and it will return from sleep. The problem is after a long period of time I come back and my computer acts like it's going through a cold boot / resume from Hibernate showing my BIOS screen and then starting windows 10 (doesn't say resuming).

In my System event log I see the PC go to sleep with:

The system is entering sleep.Sleep Reason: System Idle

Then anywhere between 5 - 40 minutes later (according to the event logs) I see this:

The system is entering sleep.Sleep Reason: Hibernate from Sleep - Fixed Timeout

Any idea what is going on or what I can check?

Answer:Sleep Reason: Hibernate from Sleep - Fixed Timeout - Set Never?

protivakid said:

...what I can check?

Go to Control Panel > Power options. Click on 'Change plan settings' then on the next screen click 'Change advanced power settings'. You'll find a 'Hibernate after' setting under 'Sleep'.

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Relevance 59.04%

Whether I choose any option other than to turn PC off, instead of tapping spacebar on my MS wireless keyboard I have to tap the button for power on the tower, then the monitor turns on as the fan runs, but always a black screen. So then I have to do a manual boot and select to start normally.
Started a week ago, around the same time as a graphics card failure. I installed a new PNY GeForce, updated ALL drivers on my Gateway DX4710-UB301A, (Win 7 Home Premium 64-bit, AVG antivirus free 2014) played with power management and startup config settings, trolled forums, performed malware scans, and still can't figure out the issue. 
Please help!

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Relevance 58.63%

I've only had this computer for circa a year, and now, when I try to wake it up from sleep, the screen stays black, tho if I press a few keys, I'll get a high pitch noise and get a screen with white noise that looks like the attached picture. Is this a hardware or driver issue, and how can I fix this? I don't want to have to keep restarting this computer, as I had to to get to this forum. 

Screenshot_20170910-224714.png ?5367 KB

Answer:Screen Will Not Turn Back On From Sleep Except for White Noise

Look in the event log and see if a device is throwing an error at resume.  The only time I saw a similar error was on a (non-Lenovo) desktop and the problem was the video driver.

2 more replies
Relevance 58.63%

Hello everyone,
so just the other day I (finally) upgraded my Lenovo Ideapad Z510 from Windows 8.1 to Windows 10. So far, I'm pretty happy about it, so I'm definitely not regretting it, but there is one thing that it's starting to frustrate me.

Basically, when the computer is idle, the screen doesn't turn off after the set amount of time (I have it at 5 minutes on battery, 10 minutes if connected to the AC charger), and the laptop doesn't go to sleep either (it should do so after 10 minutes on battery, 30 minutes with the AC charger). It's really annoying, and I can't figure out why. I have tried to change the settings, disable apps and programs and such, but nothing has solved the problem so far.

After looking it up on google, I read about people who had this issue and apparently it was caused by some USB gaming controller connected to the computer. I have no such thing though, the only USB device I have plugged in is my wireless mouse (Logitech). I did try to remove it in case that was the problem, but unfortunately nothing changed: when inactive, the computer still doesn't turn off the screen nor it goes to sleep.

I have noticed that if I leave it idle for a while, say 1 or 2 minutes, at one point the brightness decreases slightly for, like, less than a second, and then it goes back to normal, as if someone touched the mouse to "wake up" the laptop (but clearly no one touched anything).

Did this happen to anyone? Any idea about what could be causing it? So an... Read more

Answer:Laptop doesn't turn off the screen or go to sleep when inactive

Maybe too obvious but have you chosen the right "Energy Profile"? I once set up a custom balanced profile then came to the conclusion the default profile was still active.

3 more replies
Relevance 58.22%

The display and the sleep feature timers do not work. I just did a complete restore to try and correct this problem and another problem, which was no restore points and no ability to create one. The restore points are working for now, I mean that I was able to create a restore point. The display and sleep timer, not so, still a problem.

I've had this desktop Win8 computer since November and honestly I don't know if this has been a problem the whole time or not. Definitely, not the display, I know it has worked, but the sleep timer I'm not sure. I set the timer and just assume it sleeps and then goes into hibernation after a certain amount of time. With all the refreshing and restoring and changing over to this computer, I've not been paying much attention to the sound of the fan or the missing orange color on the power button (not visible, on the side of the computer).

I've set the timer through the Power Options feature in the Control Panel to 10 minutes for the sleep and to turn off the display to 3 minutes. Neither of them respond after set times. The computer is still wide awake and the display is not gone.

I have also gone to the "Change Advance Power Settings" menu box and turned off the hybrid sleep, which didn't help, and the Multimedia Settings in this menu box to turn on the setting "Allow The Computer To Sleep". Neither of these fixes did anything.

How can the computer not respond to something so basic and fundamental to its desig... Read more

Answer:Sleep won't turn off computer after set time

Try pushing...
+X then A to open CMD as admin

Does anything come up? It will list services and drivers that are requesting the computer to stay awake.

If nothing, type...

When the report finishes type...
This will move the file from the sys32 folder into the root of C so that you can open it.
Go to C drive root and open the report.

The report will tell you if something is preventing sleep.

Post your results of both reports if you'd be so kind.

10 more replies
Relevance 58.22%

My computer goes in energy save mode as soon as I turn it on. There is nothing on the monitor. I tried the monitor on another computer and it works just fine. help

Answer:my computer goes into sleep mode as soon as I turn it on. Nm

Did you look at the power options in the control panel? You should be able to reset it.How do you know when a politician is lying? His mouth is moving.

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Relevance 58.22%

New wrinkle.
Let's say I have some background programs running, maybe Defrag or somesuch. Maybe I want to keep the computer awake for a TV show I'm recording an hour from now.
I turn off my monitor and walk away.

APPARENTLY my computer then enters sleep mode, or some other hybrid power option setting and ALSO disconnects from the internet. When I re-start the monitor, I have no internet connection, SKYPE has to re-connect and the background programs I mentioned have stopped.

All this from turning the monitor off?


Answer:Computer goes to sleep when I turn the monitor off

Well, when turning a monitor off, there is no activity on the hard drive. Causing it to go into sleep mode to preserve energy. If, you use a battery that is. And yes, that can happen if the monitor is turned off. You shouldn't turn a monitor off if you are doing something. I don't know about the internet problem but I'll look for a solution.

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Relevance 57.81%

Everytime my SL510 goes to sleep, my screen wont turn back on. What can i do to fix it?

Answer:My SL510 screen wont turn back on after sleep mode!!

Hello shawn9227
As I understand the laptop cannot come back after going into Sleep mode.
Update the BIOS restart the laptop and then check if the issue gets resolved.
Best Regards,

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Relevance 57.81%

I have a problem with my desktop computer. I turn the desktop on and my monitor button turns orange instead of green and says in sleep mode press any key. I hit any key and nothing happens. I've made sure the cords for the monitor are pulled into the desktop but still have same problem. Now I unplugged the monitor cord from the desktop and it has another message that pops on the screen I forget what it said it was green and red. But when I plug the monitor back into the computer it goes back to blank screen. Does anyone know whats wrong? If so can I fix it? Thanks in advance for any help.

Answer:Turn on computer but monitor says sleep mode

Is this in the wrong area?

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Relevance 57.81%

Hi, my new pc does a strange thing, at least I find it strange because it's new: when the pc is on standby and I turn on the monitor, the pc wakes up.

Now I don't mind this behavior, it is useful even, but I was wondering if it is documented somewhere because I had no idea this was possible and I hope there's no strange electric contact or whatever.

The monitor also has a usb hub, but none of the devices connected to it are enabled to wake up the pc...

Answer:Computer waking up from Sleep when I turn on monitor

Sounds like an either or thing. Take your pick which it is waking up the computer, the monitor or the USB hub. Don't forget that there is a signal going both ways on those connections and it is likely one of them that is waking it up (my vote goes to the USB hub).

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Relevance 57.81%

I heard letting the computer just go to sleep and not actually turning it off is bad for the computer? is that true?

Answer:Is it good to turn off the computer every night when sleep

My main computer runs uninterruptedly most of time, but I give it maintenance regularly. Pay attention on fans, heatsink, thermal compound and try to keep it in a dust free environment. A good power supply is essential to avoid current fluctuations that may damage sensible components on the board. Lifetime of a hard disk running uninterruptedly may vary, but it's usually around 5 years (I have 10 years old HDDs still working fine). Keep S.M.A.R.T enabled and use a hard drive monitor to be aware of potential failures.

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Relevance 57.4%

Hi -- I recently installed windows vista on my T42p.  It works fine except that the fn+f3 and fn+f4 functions do not work as expected.  Before installing the hotkeys driver, the fn+f4 function worked correctly while f3 did not (going to sleep worked, turning the monitor off did not).  I then installed the recommended hotkeys driver.  Now fn+f4 makes the monitor turn off while f3 does nothing ... fn+f4 is supposed to put the laptop to sleep.  On top of this, if i select "sleep" from the start menu, the computer turns the monitor off instead of going to sleep. Presumably, the sleep button could still be telling the computer to go to sleep, but the actual operation of going to sleep is now broken?  Just a guess.  Anyways -- anyone know how to resolve this so that fn+f3 turns my monitor off and fn+f4 puts my computer to sleep?

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Relevance 56.99%

Hi i have been experiencing this problem since i first built my PC. It seems to wake up from sleep at random times in the nite(very disturbing). I have already turned off all the devices that wake it up that are not USb interface and I have no idea how to proceed to trouble shoot this issue, please help if you can.
Thank you,
EDIT: It goes back to sleep on its own(sometimes)

Answer:Computer will offten turn back on when in sleep mode

have you turned off the waking from lan of your network card? also, there are some power management settings in bios which deal with auto waking up from sleep. see if this is the case, as windows settings might be over-ridden by bios.

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Relevance 56.99%

Hello. I've a computer with these specs:

Windows 7 Ultimate x64
CPU: AMD FX-8320
Motherboard: ASUS M5A97 R2.0
Memory: 8 GB GeIL DRAGON 1600 (2x4GB)
Graphics Card: Sapphire R9 280X Dual-X
Hard Drives: 1 TB Internal Seagate Barracuda, 1 TB Seagate External
PSU: Corsair VS550 80+ Gold
Case: Sentry GS-6000
Coolin: DeepCool GAMMAXX 300
WiFi adapter: D-Link DWA-510
Monitor: Samsung BW2253+ LCD

All the latest drivers and Windows updates are installed. But, if I set the computer to turn off the display after a while/go to sleep, ad it stays in that state for a while (it works fine after a minute or two) it fails to turn on the display. i.e, the computer is working fine, e.g if you are playing music, it play fine, the display just won't turn on and the only way to fix it is to use the reset button. I read somewhere that turning off PCI-E power save might fix it, but it didn't.

Anyway, thanks in advance.

Answer:Computer fails to turn on display after going to sleep/turning it off

People wishing to help the OP might want to refer to this first:

BSOD when running bittorrent overnight/possible related ext HDD issues

3 more replies
Relevance 56.58%

So I really need my computer because I have a paper due Monday. lol

Okay, so my computer turns on, but all you hear is the fan blow (it seems to blow faster and the air is not warm or hot). The screen is completely black, and when I hook it up to another monitor, it is blank just like my laptop.

Another thing is that only the bluetooth light and the sleep light turns on. Nothing else turns on.
This is a picture of the buttons.

I really don't know where to put this, so feel free to move it.

Answer:MSI A6200 - Model MS- 1681 Screen doesn't turn on - Blue sleep light on

7 more replies
Relevance 56.58%

i disconnect the HDMI cable from my Asus laptop and put the laptop on sleep ....and when i want to resume the screen goes blue or black if i do it immediately
it happens every time i have to cut out the power and turn it on so that it works again.
Can anyone help me?

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Relevance 56.58%

i left my pc on and it was in sleep mode which is set for 1 hr after inactivity my 2 year old little monkey pressed repeatedly the on off button my partner sed he heard alot of bleeps i asume the error beep and so he jus switched it off at the wall not shut down properly as he dosent have any pc knowledge i turned the pc and the fan starts up instantly but its like there no info going from my tower to the screen nothing comes up and the fan is at full speed and it jus stays like that . iv managed before to fix quite a few virus problems even wen my updates went silly and lost my network adapter i fixed but this had completly stumped me please help as i am lost without my pc my family live far away and this is my only contact thankyou everyone who replys n megaa megaa thanks before hand to the one who fixes it lolol

Answer:my computer wont turn on it sounds like its jus coming out of sleep mode

Maybe try last known configuration.

Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Click the Start button , click the arrow next to the Lock button , and then click Restart.

Do one of the following:

If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.

On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.

1 more replies
Relevance 55.35%

I have a problem with my HP 6730b. It is a great laptop except that for some reason right now the laptop will not shutdown completely. If I put it in Hibrenate, Stand By, Shutdown it exitis windows and than I get a WHITE Screen on LCD even if I close the screen down. The laptop continues to run the battery down until it dies. I need it finished because I cannot rely on it because battery always gets drained dead. I reinstalled a fresh copy of windows xp and I still have the same problem. I upgraded to the latest verision of BIOS.  

Answer:White Screen when computer is Shutdown, Standby, Hibernate H...

Hi,  I have understand the issue that you received while screen when a notebook awakes from standby, hibernate. The cause of the issue could be due to corrupted power management settings.As you have already performed BIOS update. I recommend you to check the power settins in windows xp and also uninstall and reinstall power managements settings. 1please refer the below given weblinks for your reference. 2. Uninstalling power management steps: 1. Click start--> Run2. Type devmgmt.msc and click ok.3. It will open device manager window.4. Click on (+) beside the system devices and expand will find ACPI RELATED enteries.please uninstall it and then restart the notebook to take the changes in to effect. Once it is restarted the system will scan for the settings and reinstalls it. Hope this helps................ Thank you.Anand.

3 more replies
Relevance 53.3%

My dad wanted to remove Vista from his Dell Vostro 1700. And obviously i put seven on. Until recently the Sleep and Hibernate options are Gone!!! No where to be found. Avg didn't find any viruses at all... but malware bytes found three the INSTANT i pluged in my SD Card.

I surprisingly made an image of the Laptop, do i have to reapply it?

My dad does not like it when he shuts the screen, then it shutdowns FORCING ALL APPS TO EXIT OR CLOSE!

Answer:Sleep Hibernate ... all gone

You could try looking at the advanced power settings. Click on the battery icon on the task bar & select more power options, then select Change plan settings next to the currently active power plan.

There is options for sleep & hibernate, you could look to see if they've been disabled. Other than that i'll keep looking for other possible causes/solutions.

Power Plan Settings - Change

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Relevance 53.3%

Other laptops I have have done this...and I can't figure out how to make it work on this one..

On other laptops I have been able to close the lid on the laptop and the PC would go to sleep...if I didn't come back to it (say I fell asleep) after so many minutes it would wake back up and go back into hibernation instead of just running the battery all the way down.

The lenovo power options while on battery...sleep after 15 min...hibernate after 20 min...the thing is the laptop never goes into hibernate mode, it will just sit in sleep mode until the battery hits 5% and only then will it wake back up and go into hibernation.

Answer:Hibernate after sleep

Can't you just disable Lenovo's power management app? Could the Windows power management settings be overwriting Lenovo's? Or vice versa?

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Relevance 53.3%

Sleep mode doesn't work when lid close, why?
When i close the lid the sleep mode doesn't work the laptop still functioning and the same thing happen with hibernate I have Win 7 and have done this. Go to Start then Control Panel
Go to the category System and Security
Then go under the category Power Options
Under Favorite Fashion , click Change settings for the active mode
Click Change advanced power settings
Unroll Watch and ensure Hybrid and choose Disable
This hybrid mode is disabled thereby activating the standby mode normal and hibernate

It still doesn't work I check everything on those steps and all seems fine but when i close the lid and open it back again the screen is black with the laptop still functioning. Any idea why or how to fix it?

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Relevance 53.3%

Up until a couple of weeks ago, my system would sleep and Hibernate fine.  It now no longer has the Hibernate Tab in power settings and when powercfg - H ON is run the system says "The following power modes are not supported" and lists them all. I have reloaded most of my drivers, and have XP service pack 3 installed as well.  I have tried installing ACPI again as well as battery meter.  The system IS creating a hiberfil.sys so I honestly don't know what else to do. I hate to reload my entire system for fear of losing something and the system works fine other than that. Thanks for any help!  Doug

Answer:T41 Will not Sleep/Hibernate - 2GB ram. Xp SP3

in your power setting in under your display property, is the hibernate mode is selected? Also what is the file size for hibernation. 

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Relevance 53.3%

This button is grey... So I can't hibernate or sleep.

Answer:Cannot hibernate/sleep

Try setting the power options for your hd & display to power down after a defined period of inactivity. If that suits your needs, it's an excellent alternative and should work just fine.

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Relevance 53.3%

Win XP will not Standby or Hibernate. Monitor also. I have adjusted the Power Properties many times. Is there a certain order that the Min's must be set to.

Answer:Why no Sleep or Hibernate

There's no special order for setting Min's.Did you exit the settings screen then go back later to see if the settings are retained?Is this a new XP install because apparently this can happen when you haven't installed your chipset drivers?Also go to Device Manager and see if any errors are showing, usually yellow exclamation marks.Always pop back and let us know the outcome - thanksmessage edited by Derek

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Relevance 53.3%

I was wondering if any of you know if there is an option to tell the computer to go into hibernate from sleep/standby mode.  It seems like even if the battery is fully charged and plugged in, or charging and  plugged in, the laptop will randomly switch into hibernate. Thanks

Answer:Sleep -> Hibernate?

You should be able to adjust that from the power manager. You can make it so it only ever sleeps and never hibernates.

3 more replies
Relevance 53.3%

Lenovo Ideapad Yoga 13
Windows 8 64 bit
8Gb Ram
Intel i7
256Gb SSD

I have started to hibernate the laptop when I'm not using it, instead of using sleep, to save battery power. When I was using sleep I had the wake timers enabled to allow the laptop to wake to run scheduled backup tasks. My understanding is that the laptop will not wake up from hibernate, but it does wake up from hibernate to perform a scheduled task. It seems that the hibernate and sleep commands put the system into the same low power state. Whether I hibernate or sleep the event in Event Viewer is the same: "Event 42, Kernel Power The system is entering sleep" Whether the laptop wakes from hibernate or sleep the event is the same "Event 1 - Power - Troubleshooter The system has returned from a low power state". However, the outward signs showing hibernate or sleep are different: in sleep the power light flashes on and off and the battery light is on, in hibernate the power and battery lights are off.

My understanding also is that when you hibernate, the state of the system is saved in the hiberfil.sys file. However, the time stamp in this file does not update with each hibernation, which only shows the time of the first bootup of the day.

The overall power plan is balanced and the settings are the same whether on battery or plugged in.

In Power Options/System Settings/Change settings that are currently unavailable/ fast startup, sleep, hibernate and lock are all enabled.

In Po... Read more

Answer:Hibernate and Sleep

Hello Alanbo, and welcome to Eight Forums.

The timestamp may still show the same due to fast startup being enabled unless you actually restart the computer. Fast startup doesn't save the same way to the hiberfil.sys as hibernate does.

As a test, you might turn off fast startup to see how it works for you afterwards.

Fast Startup - Turn On or Off in Windows 8

Hope this helps for now,

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Relevance 53.3%

Recently bought a T61, and so far everything seems to work well. Unlike the complaints I saw on various forums, Lenovo seems to be very efficient in product build-up and delivery (built my T61 on 12/28, and it was shipped on 12/31, received on 1/2). In order to take good care of my new laptop, I am wondering when the laptop is not in use, is it good to put it to sleep, hibernate or just turn it off? Thanks!

Answer:Sleep, hibernate or off?

Hello, In sleep mode, the computer powers down all of the components it can, slows down the rest and saves the state of the system (documents, running programs and so forth) in memory.  This allows it to resume very quickly, at the expense of continuing to use a trickle of current to power things.  If the power level becomes critical while in sleep mode, the computer goes into hibernation. In hibernation mode, the computer saves the state of the system to disk and powers down the system.  When power is re-applied, the system loads the machine state from the hibernation file on the disk.  This allows the applicatins and programs you were using after a longer period of time, but is slower to resume operation then sleep mode. Here are a couple of articles from Microsoft's web site that explain things in more detail:Turn off a computer:  Frequently Asked QuestionsWindows Vista Power Management (blog entry)From looking at the first link, Microsoft seems to recommend sleep mode for most computer usage scenarios, but if you are planning on not using the computer for more than a day then you might want to go with hibernation mode. Regards, Aryeh Goretsky  

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Relevance 53.3%

When I don't plan to use my computer for several hours (say, at night when I go to bed), should I set it to: sleep, hibernate, or off?

Answer:Sleep, hibernate, or off?

I personally turn mine off. Sleep can be problematic especially if you're on older hardware, and hibernate takes a huge chunk of drive space.

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Question: Sleep or Hibernate

Hello , I check forums but I didn't find solution for me so I'm gonna ask.
I have windows 7 installed on laptop which has good performance.

I want to put him to sleep or hibernate so he can cool himself a bit , but without closing my network applications such as one game and one sharing program.

I tried any way but I'm connected to network with usb wireless adapter to my modem , or I can connect with usb cable to him.

Any way I try my connection goes off.
If there is any possible way of saving some power or cooling him off a little while using some network applications I would be happy to know about it.


Answer:Sleep or Hibernate

Welcome to SF!

I don't think so, unfortunately. You can have it turn off the display, that will help a little.

Power Plan Settings - Change

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Relevance 53.3%

I've had this computer about 4 days. At first I didn't notice the problem, but I did notice a touchpad wasn't working. I troubleshot that for the first day, downloaded all updates, made sure all drivers were new, bios was the latest version, etc. Finally, had to uninstall Microsoft drivers and install Synaptic drivers. Which seemed to fix that problem.
I believe the first day the computer could sleep. By the 3rd day though I found my battery had completely drained overnight and quickly found the computer wouldn't sleep or hibernate. It would turn off though and restart.
I used powercfg and event viewer to see what was happening. In event viewer I noticed that everytime I would try and sleep I would get an error from Runtimebroker.exe, about not having proper permissions. I found a solution to that, but then event viewer said that a printer driver was preventing sleep. I uninstalled that. Then event viewer was saying USBHUB3 was preventing sleep. I disabled that. Still wasn't sleeping and from then on event viewer just said "an unknown event" was preventing sleep.
Got some errors in from powercfg too, the most worrisome was "aspm disabled due to hardware incompatibility." Never figured this one out. Also in event view was "Intel(R) Dynamic Platform and Thermal Framework" errors.
At this point, I just did a fresh install with a full wipe. Everything went fine (although strangely the Synaptic drivers I had to install manual... Read more

Answer:New XPS 13 can't sleep or hibernate

I tried the following and none worked consistently:update bios to 1.4.4
disable hibernate
boot into safe mode
change power scheme. 
The worst thing is that the computer even won't keep shutting down. It powers itself up right after powering off. 
Dell, are you listening? 

1 more replies
Relevance 53.3%

When i am turning off my PC i don't see the option to put my PC to Sleep or Hibernate !! Can some1 assist by tell me how to get it back on.

Answer:Sleep or Hibernate !!

To turn on the hibernate option, make sure you are logged on as administrator.Right click in an empty space on your desktop and select properties.Click the Screen Saver tab.Click the Power button (in the right part, above the Cancel button).Click the Hibernate tab and check Enable hibernation.Click Apply and then OK, the power option window will close.Click OK, the display options window will close.Now you should be able to use hibernation.

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