Computer Support Forum

[HELP] Can't boot in Safe mode(Stucks, displayed black)

Question: [HELP] Can't boot in Safe mode(Stucks, displayed black)

Hi all,

I am turning on my computer, pressing F8, the boot menu appears (Safe mode window), I choose "Safe mode" and click enter.
The display shows that it is "Loading windows files", then it stucks on a black screen.

I tried it many times but it's the same. I was waiting even 30 minutes but nothing helped.

Anyone knows what could be the problem?
Is the System recovery. startup repair Tool could help me in this case?

TNX

Relevance 100%
Preferred Solution: [HELP] Can't boot in Safe mode(Stucks, displayed black)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: [HELP] Can't boot in Safe mode(Stucks, displayed black)

Have you checked the hard-drive light to make sure that nothing is happening?

2 more replies
Relevance 81.18%

You can view my computer details at http://uk.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/jsp/productPage.do?service=UK&PRODUCT_ID=98800

My computer is prone to overheating and switches itself off sometimes. Usually there's no problem with restarting but now the computer seems to be locked in some kind of safe mode as it runs a lot faster than normal and the start menu and windows don't look right.

I thought maybe all my display settings had been reset but they haven't. Does anyone have an idea as to how I can get the computer running normally again?

Answer:Equium A60-155 stucks in safe mode after itself switching

Hi

I don?t know if I have understood it right but your notebook has loaded the OS and now the display looks like a the graphic drive was not installed. Am I right?

Did you check the device manager for some malfunctions? If it?s possible try to update the graphic card driver. Possibly the driver is corrupt and cannot be loaded successfully.

2 more replies
Relevance 80.77%

Hello all
First time poster with problem after peforming sys restore on win7 pro 64bit.
Was troubleshooting a problem w/taskbar not staying hidden, tried to restore back 24hrs to when a java update occured. Restore seemed to proceed normally, but upon restart, it boots normally to just before the login screen would appear, then the screen goes black and all that is visible is the cursor , which I can still move.
But that's as far as it gets. Trying to boot in safe mode, or repair mode ends exact same way - can't boot in to try anything
Any ideas??

Answer:Black screen at boot with safe mode, system restore, or repair mode

no one has any suggestions? I also triedtoboot to my win7 dvd to see if I could attempt to repair but again, it only gets thru the windows bootscreen then goes black with only the mouse cursor showing as before.

9 more replies
Relevance 80.36%

Help -  I have a Dell OptiPlex 960 with Win 7 OS SP1
 
My computer is giving me a black screen on normal bootup - I can hear the windows tune but then it is black
 
I am able to get it to boot in Safe Mode and I have tried the following: ComboFix, Malwarebytes, and adwcleaner
 
But it stlil boots to a black screen 
 
What do I do now??????

Answer:Will boot in safe mode but black screen in normal mode

Boot into safe mode...then do the following.
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

14 more replies
Relevance 76.67%

xp will not boot into safe mode, just get a black screen. used msconfig to start up in safe mode and now just boots to same black screen. also will not boot with xp cd.

Answer:xp will not boot into safe mode, just get a black screen.

if all else fails, reset your CMOS settings, check your motherboards user manual to check how to reset this. if you dont know how to do this, you can remove the battery that sits on the motherboard, take it out for about 5 minutes then put it back in. This should help boot your machine, when you boot up first time after a CMOS reset you will need to at least set the time and date in bios for the machine to boot up.

3 more replies
Relevance 76.67%

Please help !!! I have xp on a persario f700 i tried to set up laptop to connect to a tv but it would not show screen on tv so i installed a copy of divx 7 on laptop and watched film on laptop instead. Shut down laptop next time i turned it on i get windows logo then black screen can hear pop ups on laptop but no screen.
I have tried :
1.last known config from bios still the same
2. booting vga mode still the same
3. booting from safe mode but machine freezes after a load of white writing appears on the screen.
4. booting from xp disk to reinstall still the same

It seems to me that it is set up for tv mode but when i connect to a tv vis s-video and press fn4 still no picture
what every i do i get a black screen after windows logo appears please help me i cant think of anything else its driving me mad
 

More replies
Relevance 75.85%

Hi there,I have a major problem, I have a Dell DHM Tag: FYXBQ0J and am running XP professional on it, last night I shut the computer down and switched it off by the mains and this morning i've tried to boot up my PC and I get nothing!!! The screen comes on and Dell is shown on the screen as normal with options F2 or F12 then it goes blank (BLACK). Its supposed to go to the Windows XP screen but it does nothing.I tried putting my XP disc but the computer wont boot from the CD drive and doesnt respond to anything, not even control, alt delete works and I can not access any option to get into safe mode at all.I have no idea what it is can anyone help please!!!???!!!Thanks in advance Chantelle

Answer:My Screen is blank (Black) cant boot safe mode

This can sometimes happen if you have any external peripherals (printer, scanner for instance) switched on before you boot the pc. Make sure nothing else is switched on and try again.

10 more replies
Relevance 75.85%

Win 7 OS 64 bit

Mistakenly run winupd.exe thinking it was legit after long zonealarm extreme security update and notice to reboot.

winupd.exe. upon restart then black screen

CD disabled even when set to boot first in bios so can't access it to run Kaspersky or Dr Web md as files 'aren't supported" even from DOS prompt under recovery.

system restore accessed and run 4x without success--error 0x8000ffff

system start up recovery says OS started without error

drive letters have been changed c:win7 (system) is now d:files
d:Data is now e:data

All dir appear to be intact but have over 10GB of business CAD files that were not backed up as Win7 did not recognize my ExtHD. was working on that problem when crash

Be happy to answer any questions that I've missed in above

Answer:Black screen uable to boot safe mode

Lets give it a try. You will need a USB (Flash) pendrive.For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Click on Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the notepad.In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.The tool will start to run.When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

3 more replies
Relevance 75.85%

I've been trying to fix this problem for my cousin over the phone and i'm running out of ideas.

After a windows update the comp wont boot. Choosing normal, last known good config, etc. results in a black screen right away right a blinking cursor in the top corner. Then i just hangs. This all happens before XP logo even shows up.

Cant get into safe mode either, it starts loading for a seconds and then restarts the comp.

I tried every option that i know from Recovery Console.
CHKDSK
fixboot
fixmdr
bootcgf
deleting boot.ini

replacing ntdetect and ntl files
replacing system, software, sam, etc files.

Win XP cd does not have the repair installation option.

I successfully installed another copy on the same drive different partition that works fine. What the hell is the problem. I've never seen one like this. No boot, no safe mode, nothing. Help
 

Answer:XP Boot Black Screen, blinking. No safe mode

Greetings, fayban.

I noticed 'fixmdr' in your list - is this a typo, or was that the command you used? 'Fixmbr' is the proper command. The same applies to 'bootcgf' - should be 'bootcfg'. (Apologize if these are just typos).

Looks like you've gone through the usual procedures - when you say you've installed another copy on a different partition, another copy of what? XP?
 

6 more replies
Relevance 75.85%

Hello community

I?m facing a problem that i can?t solve. I have windows 7, upgraded to windows 10....

I had "Avira" installed on my Acer, but the constant publicity made me uninstall it with revo uninstaller, in the end, when i reboot, i couldn?t enter in my BIOS, safe mode, or windows.

After reading numerous forums, i can?t seem to find a solution, the only thing i could fix was entering in the BIOS again, by removing the "BIOS battery" and plug it in again. After this, windows shows up again the load screen, he also shows the log in screen, but after the login screen i only get a Black Screen where i can only see the mouse pointer.

I also notice that if i press Ctrl+Alt+Del, i can get into task manager, i can also bring up command prompt running it through the task manager, but my desktop is completely dark/gone......

I also try to run explorer.exe from the task manager but nothing happens, i checked if any other instance of explorer was runnig but no luck, there isn?t any......

I also did a command in my cmd, "taskkill /f /im explorer.exe" that i read in a forum to reset explorer.exe, but in the end it only shows up an Error saying he can?t connect to the server.......

I also tried Hiren?s boot cd, but with so many options i don?t know what to choose, i only did a check disk (no errors found), a memory test (no errors found), i also run malwarebytes, it found 2 malware files in system32, but after i reboot to clean them, i... Read more

Answer:Can´t boot, or enter safe mode, Black Screen

Hi,
Do you have installation media ?
Repair Install

2 more replies
Relevance 75.85%

Hi all I changed boot into safe mode through "msconfig" and the screen just remained black after displaying the Lenovo logo. I restarted, it didn't work. I used one key recovery and tried booting into safe mode from there, problem still persisted. I tried repairing windows through one key recovery, it did not find any errors. Basically, nothing seemed to be working. I then inserted a Win 8 bootable disc into the external optical drive during boot and the laptop immediately went to the login screen, although it was in safe mode. I changed to normal boot and now things are fine. I am writing here incase my situation helps someone else. Or perhaps someone might have faced similar issue or knows why it happened. I am still clueless and I'm afraid to boot into safe mode until I figure out where the problem lies. Hope it helps someone or something comes out of it. Please feel free to share your thoughts. Cheers!













Solved!

Go to Solution.

Answer:U310 Black screen after boot in safe mode

Hi Kaldr,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your U310 is not booting to windows and black screen is displayed, below are the steps to perform BIOS to its defaults in the computer.
 

Press the OKR button to enter the BIOS menu, Click Here and refer page no. 4 to locate the OKR button.

Note: To check how the BIOS menu looks and to explore its options Click Here.
 

In the ?Information? Tab check if the HDD (Hard Disk Drive) is listed in the Tab or is it displaying ?No Device Detected?.
If the HDD is listed in ?Information? Tab, I suggest you to reset the BIOS to its defaults by clicking on ?F9? Key and select YES.
Then Click on ?F10? Key to safe the changes that are done in BIOS, restart the computer and check if the issue is resolved.

If the issue still persists even after performing BIOS reset, I would suggest you performing OSRI (Operating System Re-Install) should resolve the issue Click Here and refer page no.37 to check the steps to perform OSRI using One Key Recovery, if and only if the computer was pre-installed with Windows Operating System.
 
NOTE: Please backup the data in the computer before performing OSRI, as the data will be completely erased.
 
Hope this helps!!!
 
Do post us back for further queries.
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a po... Read more

2 more replies
Relevance 75.85%

I've been trying to fix this problem for my cousin over the phone and i'm running out of ideas.After a windows update the comp wont boot. Choosing normal, last known good config, etc. results in a black screen right away right a blinking cursor in the top corner. Then i just hangs. This all happens before XP logo even shows up.Cant get into safe mode either, it starts loading for a seconds and then restarts the comp.I tried every option that i know from Recovery Console.CHKDSKfixbootfixmdrbootcgfdeleting boot.inireplacing ntdetect and ntl filesreplacing system, software, sam, etc files.Win XP cd does not have the repair installation option.I successfully installed another copy on the same drive different partition that works fine. What the hell is the problem. I've never seen one like this. No boot, no safe mode, nothing. Help

Answer:XP Boot Black Screen, blinking. No safe mode

The flashing cursor means no master boot record which fixmbr should have fixed.Looks like a new install is the only optionSince fixmbr didn't work perhaps the drives track0 has failed.

5 more replies
Relevance 75.03%

Hello!

I'm facing an issue with my Windows 7 desktop (currently typing this from a laptop, as the desktop is no longer accessible):

Basically, I was trying to get to safe mode to deactivate a graphics card (not important, as I never got the chance to do this). I tried restarting a couple of times and pressing F8, but instead of taking me to the boot menu, the screen simply went black (note that when starting my computer up normally, it works fine).

Thinking this was just a problem with the boot menu, I started my machine normally, accessed msconfig, and checked the box for Safe Mode under the Boot tab. The plan was to change this back once I was in Safe Mode and had made the necessary changes.

HOWEVER, now, every time I boot up my computer, it just goes to a black screen (my monitor actually just turns off, because it's not getting any signal). The computer's on, but apparently not displaying anything. And I can no longer boot in normal mode, because I changed the boot menu to always use safe mode.

Thanks for your help; any ideas on how to resolve this issue would be GREATLY appreciated

Answer:Black screen when accessing Safe Mode or Boot Menu

Hi and welcome to TSF you might try a start up repair Startup Repair: frequently asked questions

1 more replies
Relevance 75.03%

My son has a small Optiplex SX270 lunchbox style computer that I can't boot up. I can get into F12 and F2, but I can't get into safe mode. It will not boot from a CD. When it starts up, it appears to start loading the OS (Windows XP), but after a couple seconds the screen goes black and I see nothing except a blinking cursor in the upper left corner. There are no POST beeps. The only selection I can choose from F12 is number 5 (IDE drive diagnostics). It runs and tells me that the hard drive passes. Any ideas on what I can do to make this computer boot up?

Answer:Can't boot into safe mode or from cd, blinking cursor on black screen

Even though it says the HDD passes, i would say by by HDD. If your sure the HDD is fine, then your windows is corrupted and needs to be reinstalled, but when you do formatt the HDD first to make sure you have a clean surface to install on. you can try using something like Hirens.BootCD.10.2 to search for more of what is going on.

4 more replies
Relevance 75.03%

Hi, this has happened on 2 computers, after playing a game or just going for a quick chat onto a game's linked server.

The first computer is a HP m8247c with legit Vista. I wanted to give you a link for the specs, (sorry, I'm writing this on my cellphone, and I can't select and copy the specs from the hp.ca site). As a newbie, I am not allowed to give you the link, but it's easy to find, although I don't think it's necessary to have the computer's specs to be able to envision the problem. The second computer is an e-machine, built up a couple of years ago and running on legal XP.

My 13 years old son used to play an online game, Teeworlds, a couple of times per week. Our home computer operates on Windows Vista, with Avira Antivir for the security.

The last time he played that game was the last time the computer worked. I tried to ask him what had happened, but he couldn't tell me. Then, a similar thing happened with a second computer... That refreshed his memory. For what he remembers now, the next time he turned our computer on, he clicked on the Teeworlds icon, clicked run, then a blue screen appeared with lots of writing on it about memory transferring to hard disk and a lot of numbers at the bottom of the screen. He then force closed it by pushing on the power button. At the next restarting, he couldn't get further than the HP home screen, not able to get into Windows, and then the screen turned black, with only the ... Read more

Answer:Black screen (of death?) on 2 computers, no way to boot in safe mode

Are you able to boot from a CD?
 

6 more replies
Relevance 75.03%

I'm trying to fix a friend's Toshiba Satellite laptop (Vista). Since it's not my computer I'm not sure how the problem started but when booting normally it goes as far as the initial options screen (press f2 for settings, f10 for boot options) and then goes black. It won't boot into safe mode, from a restore CD or from the recovery discs (they were burned from a recovery partition right after install, I guess it's possible that they weren't set up properly). When booting from the cd it gets past loading files to the blue loading bar, and then goes black. Any suggestions? I'm guessing it might be hardware but is there any way to troubleshoot it before taking the whole laptop in? I'm assuming it's not the HDD because it won't even boot from the CD.
 

Answer:Vista Black Screen (no safe mode or boot from disc)

Have you tried using the screen toggle? Most laptops are able to toggle the screen to an external monitor. Normally hold down the Fn key and hit F5 or F8 or something like that. When it boots it may be trying to switch it to an external monitor.
 

2 more replies
Relevance 75.03%

home built (older)
xp pro sp3
amd 1800
nvidia nForce 3-250 mobo
ATI Radeon 1650 AGP video


Only things changed were bootskin and Deer Drive game added. It froze on the next boot up then nothing but black screen. The HD seems to be working hard LEDs and fans run but nothing seems to be able to start such as monitor or keyboard/mouse. Therefore I can't get into a bootup screen to get in safe mode or anything for that matter. No recovery disk. Any suggestions or questions ? BTW the monitor works fine on other PC

More replies
Relevance 75.03%

Hi,

My when i start my computer its a black screen and says

Checking file system on c:
file type system is ntfs

I have pressed f8 and tried to load safe mode but its says its loading with loads of writing on the screen but just stays on that and doesnt load.

I have also tried all the other options when u press f8, boot from hard drive etc etc and all leads me back to thr black screen with the checking file system c.

I have a windows boot cd which enable me to boot in to something called mini windows xp but this is very basic and only enables me to access the internet.

Please help its driving me up the wall

Answer:black screen and windows wont boot safe mode. please help

Mini Xp might be Hirens boot cd do not use it. We do not recommend it here, and we do not give out advice about hirens boot cd.

Try going back to the Safe Mode boot option screen select Advanced then select your lanuage then select "Repair your Computer" then select more options then select Command Prompt .

Type in then hit enter.

CHKDSK C: /R

this will attempt to repair any errors let the process finish.

15 more replies
Relevance 75.03%

Hi All,
 
I've been having some problems with computer recently.  First, while gaming, my computer crashed.  I'll save you the details, but eventually it got to the point where when I would try to boot, I wouldn't even get a signal to my monitor.  I eventually guessed that the processor had failed.  I purchased a new one and installed it (along with a cooler master fan and heat sink) last night. 
 
But now when I try to boot up, I get the error message that windows was unable to boot.  I then have the option of either running the repair tool or starting windows normally. I've used the repair tool twice, and it hasn't worked either time.  I get the message that "startup repair cannot repair this computer automatically."  The problem event name in the log is "StartupRepairOffline."  I've also tried restoring to a point where my computer worked correctly, and that didn't work either.
 
When I try to start Windows normally, I get the "Starting Windows" screen, then the screen goes black.  The monitor is illuminated, but the screen remains black.  I can tell at that point also that the keyboard is unresponsive (i.e. num lock and caps lock don't work).
 
When I boot up, I am able to boot into BIOS, but I can't boot in safe mode.
 
Any help would be greatly appreciated. Thanks! 

More replies
Relevance 75.03%

Hello Bleeping computer, I was surfing the web one day and all of a sudden my computer restarts. Now, I'm forever stuck with a blinking underscore and a black screen every time I boot my computer. I've tried to run in safe mode, but no luck after endless restarts and spamming f8. I found a very similar post and it proved to give me lots of hope.  http://www.bleepingcomputer.com/forums/t/487382/windows-7-frozen-black-screen-with-white-blinking-cursor/ I'm trying to fix my unbootable dell laptop, using a Mac laptop. After many hours, I was able to download a windows 7 install iso and able to make it bootable on my flash drive. I'm currently able to go to system repair and run command prompt. I've tried system restore, but still get the blinking underscore. I followed the instructions from the post above, and I have ran farbar recovery scan tool. Please HELP! I'm lost =( Any help is appreciated! Thanks!!

Answer:HELP! Blinking underscore, black screen! Will not boot or safe mode.

Fixed with this solution.
 
PHEWWWWWWW!
 
http://www.tomshardware.com/forum/209-69-windows-bootcamp-black-screen-blinking-cursor-ages-boot

2 more replies
Relevance 75.03%

Hi everyone,

I'm calling this the "Extereme KSOD" to distinguish it from the usual Black Screen of Death where the PC can be rebooted into Safe Mode and you still get a mouse cursor. The PC does not boot so I cant run the BSOD tool, I never even make it to the login screen. Here's the play by play.

Features of this Extreme Black Screen of Death:1. Windows recognizes the boot disk. No BIOS errors2. I see the windows logo3. Logo vanishes and circular waiting animation appears. Forever (4 hours minimum)4. Reboot into safe mode has no effect 5. No mouse cursor 6. Hitting F8 and trying Startup Repair had no effect7. Likewise, trying to roll back to previous System Restore Point had no effect. Rollback succeeded and then windows rebooted, and started to reinstall the update all over again. I left it alone.8. system reset (with keep-my-files option, not total wipe) had no effect. screenshot: imgur: the simple 404 page. made a Memtest USB stick on a different PC and booted off it. Passed, so not a RAM issue.
Trying a full wipe reset now. But do you folks think it might be hardware related?

Answer:Extreme Black Screen of Death, can not even boot to safe mode

No way to tell what the cause is at this point. Let's wait and see what happens after the Clean Install (full wipe as you called it).

1 more replies
Relevance 75.03%

Working on this one for a friend.

Vista home sp2

It will boot into safe mode and work fine. reboot to normal and we get the login screen once clicked it will start loading into windows but goes to a black screen with the pointer showing and would give an error on loading nvcpl.dll, I have used safe mode to turn off the Nvidia control panel on startup but now just get a black screen and pointer. I can Cnt Alt Del and get to the Lock, switch user, task manager, screen.

No signs of malware or virus.

Kind of stumped on this one.

Thanks

Answer:Black Screen With pointer Boot to safe mode fine

First step would be to download and install the latest video driver from the nvidia website. If that doesn't work we'll try a clean boot using msconfig.

10 more replies
Relevance 75.03%

Yesterday I ran Malware Bytes and McAfee because I started to get random pop-ups when I normally do not. Both programs showed no problems. I also cleaned the disk space, which had not been done in a while. This morning, all icons were missing from the screen--it was just a blank black screen, so I shut down by pressing the power button. When I turned the laptop back on and I try to boot in Normal and Safe mode, it will not do so. With Normal mode, it goes to a blank black screen and does not even go to the "Windows Loading" screen. For Safe mode, it begins to list a bunch of drivers, etc, but it seems to get stuck with only half the screen filled with the list and will not move past that point.

I wish I could install HijackThis and run it as it has worked for me in the past, but I cannot even get my laptop to load.

I do not have an XP installation disc, but do have the Recovery Console on my boot up menu. I have tried running ChkDsk, FixMBR, FixBoot but to no avail.

Help!

Answer:XP will not boot in normal or safe mode--blank black screen

Can you do a CTRL+ALT+DEL and start a new task called explorer.exe?

75 more replies
Relevance 74.21%

I have to fix a P4 1.70Ghz computer with XP Pro, and a 40GB HDD. I have no idea what happened to it previously. All I know is that it needs repair.

When I boot up, it goes through post, and memory check just fine. (I also notice that the screen resolution is out of wack, but I figure I can always fix that later.)

Sometime after the memory check the screen goes off and shows this red box saying something like "The input signals are nowhere to be found, monitor will shut down in # seconds." Usually it gives 7 seconds, shuts off, and then comes back on. I've restarted the computer many times - and it always happens in that sequence.

Then there's the HDD boot up. It always brings me to the "Last Known Good Configuration" screen where I must choose between Safe Mode, Safe Mode with Net, or Normal. I have gotten to the point where I've tried all of the above options, it gives me that white horizontal loading bar at the bottom, which reaches the other end - and hangs. I've left it on for hours, nothing ever comes on. The screen is perpetually black.

I've tried the bootable CD, which gets me past the load bar up to the trademark Windows XP black screen load bar. From here it takes me to a black screen, and I've sat there listening to the HDD to see if it's reading - but all I hear is silence.

I've also swapped the hard drive with a working 8GB drive, and I still get the same results. At this point I'm not quit... Read more

Answer:Boot issue - black screen after safe and normal mode selection.

6 more replies
Relevance 74.21%

I cannot boot my XP machine

In safe mode it also says safe mode in white text in each corner and shows windows build details at the top.

I have trying going back to previous good config - same problem

A normal boot just leads to a black screen with a movable mouse arrow - no sign of a login screen.

I have tried a recovery reinstall from a an XP pro CD from another computer - this took about 40 minutes and went through all the steps normally (with normal graphics displayed duting the reinstall) but after finishing the same problem is still there.

Only now the windows build info in sfae mode reports SP1 (originally didi not as the computer was supplied with XP before SP1)

I am at a loss to know what to do to get the machine wordking without a refomat of the hard disk, whcih will destroy all my data, and my partners stuff too - mostly not backed up, as usual...

Please help

Thnaks,

Sandy
 

Answer:Cannot boot XP Pro, same problem in safe mode, black screen with working cursor

11 more replies
Relevance 74.21%

Hello,
 
The problem: when i power up my computer it goes thorugh its full boot mode.  I get my login screen for password, enter password and then the computer finish it's boot with a black screen and the mouse cursor active.  I can't do anything except move the cursor around.
 
What i can do: I can boot the computer in Safe Mode and have full functionality in that mode (for which i was able to backup personal files).  I tried one function where you can roll the computer back and that didn't work.  I am currently trying 'Startup repair" and waiting for that to finish. It finished and failed: "BadDriver"
 
How it started: It started when a system update popped up on my screen (faded out the main screen ann a dialog box popped up in the center of the screen asking if i authorized this update.  I cannot remember the specifics, but it was for updating some flash drive or something. Like an idiot i absentmindley clicked ok and it ran the update then rebooted my computer and that's when the problem started....
 
Help please!

Answer:Windows 7 - Black screen w/active cursor but can boot in safe mode

Hello, and Welcome
Can you do a system restore to a date before the system update?

5 more replies
Relevance 74.21%

My husband was watching video
when pc 1st just shut off. He cut it back on and began watching same video and again it shut off. When he tried to restart this time he got black screen with blinking cursor in top left hand corner. I have tried running the pre-boot system assessment numerous times and says everything passes but then it hangs up at end when supposed to go into dell diagnostics . I have only gotten results saying pxe-e61-media test failure check cable and pxe-mof-exiting pxe rom. I know my dvd drive is messed up due to it not being able to read my windows cd so I am unable to do a reinstall of vista. Is there anything I can do to get windows to load. Goes straight to black screen after dell logo. Also nothing happens when press F8 so cant boot pc into safe mode. Tried taking battery out and tried leaving it on for awhile to see if would finish loading and nothing. Please help!!
 

More replies
Relevance 73.8%

Hope somebody out there can help me as I've run out of ideas.....possibly might have picked up a Virus from facebook but I'm not certain.My system started to run slowly a few days ago and a Security centre 2011 box suddenly appeared..wouldn't allow me to open Malwarebytes or access system restore.
I powered down the PC and restarted but a black screen with a flashing cursor appeared before disappearing with the numbers lock light illuminating.
Restarted the PC and F8 into safe mode but system stalls at: multi(0)disk(0)rdisk(0)partition(2)\WINDOWS\System32\Drivers\Mup.sys
Restarted PC again and loaded recovery disc which starts to run but subsequently stops with technical codes showing: 0x0000007B (0xF898A640/OxC0000034/0x00000000/0x00000000).
Don't know if I'm every going to get my system back.....much appreciate anyone's help on this!!
(My PC is Sony Vaio VGC-M1 with Windows XP Home edition)
Thanks.

Answer:Frozen Black Screen/Unable to boot into Safe Mode....can't recover system..Help!!!

Hello and to the BC forums.

Please sit tight and be patient.

I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.

Thank you.

34 more replies
Relevance 73.8%

HI,

I have a black screen problem after I run chkdsk with my Win7 drive. So far I've managed to work around the problem by disabling auto chkdsk on my drive. How do I fix this permanently?

Specs are below. Here is what I've done to help correct the problem:

1) Run Trend Micro online scan found one virus and 5 trojans. Fixed
2) Updated the video drives of my Nvidia 9500 GT video card
3) Lowered screen resolution in screen
4) Raised Refresh rate in Monitor.
5) Disconnected and reconnected VGA monitor
6) Changed cluster size
7) Scanned for bad clusters
8) Downloaded and ran black screen shell ext fix
9) Created a New profile and booted into it
10) I am unable to run sfc /scannow
I can boot into safe mode fine.

After I get Black Screen, I can go back to the original state with Norton ghost 15.

Here are my specs

Desktop:
Drive C: W7 Home Premium 80GB NTFS (IDE)
Drive D: WinXP Pro sp2 80GB NTFS (IDE)
Drive E : Storage 80gb (IDE) -2nd half of Drive "D"
Drive F&G DVDRs

Seagate 400GB Sata Storage 2 Partitions
Seagate 400GB USB Storage 2 Partitions (external)
Phenom II 5500 (3.2ghz) CPU
4GB DDR3 Ram
Nvidia 9500GT PCIE 1GB video card
Creative 128bit sound card
ASROCK M3A770DE Mobo
Earthlink DSL 6000bps
Floppy drive, 56K dialup, Optical Mouse, Keyboard, 21" CRT
 

Answer:Solved: Black Screen of Death with Cursor after chkdsk, can boot into safe mode

14 more replies
Relevance 73.8%

So, here is my story,
Yesterday I wanted to install graphics drivers form Dell website due to some problems that I had.
My laptop info: DELL_Intel Core i7-4500U CPU_RAM8GB_Windows 8.1 .
Graphics Dr.: Intel Graphics Family & AMD Radeon 8850M.
During the installation of a 'new' AMD Radeon 8867 - if I remember well - , my screen started to flash and then got black. My laptop was on with black screen and the cursor flashed. I turned it off, then back on , and it was the same story....nothing.. I pressed Shift+F8 and Nothing.
I can only access to BIOS (F2) or to BOOT MANAGER (F12)... Unfortunately no Safe Mode is an option. In fact, how is it possible to go to safe mode with a black screen on Windows 8??
I would appreciate any suggestions to fix the problem. 
Thank you!

Answer:Black Screen during boot/Windows 8 - cannot load on safe mode - no Bootable System RE USB

http://www.dell.com/support/article/us/en/19/SLN151713/en

2 more replies
Relevance 73.8%

My l505-S5993 is 2 weeks old. Today I tried to boot it but ended up with the black screen, and a working cursor. I have Windows 7.

I have tried to boot in safe mode, but all I keep getting is the black screen.

Answer:Satellite L505-S5993 - black screen, unable to boot in safe mode

Hi

I assume you?ve got a blinking cursor in the left upper corner.
Is this correct?

Usually this appears if something is wrong with the HDD or partition.
In your case I recommend to boot from Recovery disk in order to reinstall the OS again.
Maybe this will help you to get the notebook running again?

Check this!

1 more replies
Relevance 73.8%

I posted about this yesterday (link) and thought it was resolved, but it isn't. My 2 year old pushed some buttons on my Lenovo B590 laptop and upon start up (Windows 7 Professional 64), I get a black screen with a moving cursor. Ctrl+alt+del doesn't bring up the task manager.  Restarting in Safe Mode works fine.I double checked the boot order in BIOS and that looks OK.I also updated the video drivers, and (strangely) I was able to restart once in Normal and everything looked fine. However, when I restarted again after that, I was back to the black screen in Normal.  Yesterday, I disable the auto updating of drivers (per these instructions) and tried re-installing the drivers.  It didn't work.  So I uninstalled the video drivers, and then I was able to restart the machine several times normally, so I thought the problem was fixed. It was back this morning, though.  I also tried disabling all the stuff (AVG, drop box, etc.) that runs on startup, but that didn't help. Any other suggestions would be greatly appreciated. Thanks!

Answer:B590 boots OK in safe mode (Win 7 Pro 64), black screen w/ cursor in normal boot

I just tried re-installing the video drivers (because I had left it w/o them where I last stood).  I got an error, so I undid the changes I made yesterday when I disabled the autoupdating of drivers, but I still get an error when I try to install the driver. Specifically, it says "The setup program failed to install one or more device drivers.  Setup will exit." At this point, I'm starting to lean towards reformatting and re-installing Windows... 

1 more replies
Relevance 72.98%

I have the same problem as the other thread. Unable to restore, go into safe mode, or task manager. I just got black screen with moveable cursor. When load restore cd, it just loading windows files and back into black screen with cursor. I have followed the instruction from previous threat but i'm stuck after loading the burn image cd. This is the thread that i tried to followed: http://www.bleepingcomputer.com/forums/topic405525.html

Download GETxPUD.exe to the desktop of your clean computer

•Run GETxPUD.exe

•A new folder will appear on the desktop.

•Open the GETxPUD folder and click on the get&burn.bat

•The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.

•Click on Start and follow the prompts to burn the image to a CD.

•Next download driver.sh to your USB drive

•Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.

•Remove the USB & CD and insert them in the sick computer

•Boot the Sick computer with the CD you just burned

•The computer must be set to boot from the CD

•In some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.

•Follow the prompts

•A Welcome to xPUD screen will appear

•Press File

•Expand mnt

•sda1,2... Read more

Answer:Frozen Black Screen/Unable to boot into Safe Mode....can't recover system..Help!!! i got the same problem from...

FWIW: Using a malware topic of someone else...as a guide to solving issues...is probably not the way to go.

If you have malware issues, I suggest that you initiate a proper topic at the appropriate malware forum.

Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html

Louis

2 more replies
Relevance 72.57%

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

More replies
Relevance 72.16%

Dear supporters,

Model: Satellite L775D-10W
OS: Win7 64 bit
Problem: The booting procedure gest stuck after "Windows loads data" and a progress bar undertitled with "Microsoft Corporation", resulting in a black screen and a moveable mouse cursor.

The same problem occurs everytime...
pressing F8 >> all options (icluding safe mode) >> boot gets stuck
Booting from Win7 64-bit DVD >> boot gets stuck
Booting from Win7 64-bit DVD >> all options >> boot gets stuck

Is it likely that the graphic card is broken or that the corresponding driver is not fitting anymore?

Thank you for your time in advance!

Greetings

Mat

Answer:Satellite L775D-10W - Boot stucks: Black screen + mouse cursor visible

Graphic card problem might be possible but in such case the POST (power on self test) would not be passed and in my opinion it would not be possible to access the BIOS.

However, this is just a theory?
Try to boot the notebook using some Live CD like Linux

I would also recommend you to start the advanced boot menu. (pressing F8) and to choose Repair my Computer option.
Then choose ?Toshiba HDD recovery?

This option would recover the notebook back to factory settings.

7 more replies
Relevance 70.93%

Yea trying to get ino safe mode. When I do hit safe mode and choose my account to log on instead of going to my desk top the screen goes blank and the words safe mode appear in all four corners.
Any help would be great!
Have a good day
John

More replies
Relevance 70.52%

okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

Answer:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

11 more replies
Relevance 68.47%

This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

Answer:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

19 more replies
Relevance 68.47%

Got a redirect today and looked in task manager to see if I picked something up. All I noticed was a Ubamia.exe that didn't look like it belonged there. Tried to run McAfee, but it wouldn't update. The scan produced no infected file. Malwarebytes and superantispyware wouldn't update either. Multiple attempts to reload them to try to update just made it worse. Soon they wouldn't load. Gave me an "open with..." box for everything. My internet wouldn't load, add/remove programs wouldn't, even restarting froze and dimmed the lights to the point that I can hardly see the Windows logo. Safe mode starts to boot up for a few seconds, then freezes. I am running XP on a Dell. All this started this morning! Fast! crazy fast. Do I have any hope of saving my files? My Xbox live isn't working now either because it is hooked into that computer. Please help.
:cry
 

Answer:Can't boot up. everything is black - frozen. Safe mode is frozen. wont finish booting

Re: Can't boot up. everything is black - frozen. Safe mode is frozen. wont finish boo

If this was caused by McAfee, the fix is HERE.

If your exe files are corrupt, you can try the repair HERE. Scroll down to the ninth file.

Have you tried to run ComboFix and MGTools.exe? Can you open task manager?

If you can not boot into either normal or safe mode, you can try repairing through the recovery console with instructions How to recover from a corrupt registry.
 

5 more replies
Relevance 68.47%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

Answer:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

4 more replies
Relevance 68.06%

Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very hot...so if its a hardware issue i would not be surprised.
 

Answer:HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)
 

11 more replies
Relevance 67.24%

Please help!  Over the past week or two my computer has been running slower and slower.  Then lost the ability to download anything unless in safe mode.  Now when opening computer in normal mode get nothing but black screen.  Think I got something when my antivirus software lapsed and I wasn't protected for a bit?
 
Running Windows 7 64
 
Tried running Malewarebytes, Avast, SuperAntiSpyware, Microsoft Defender, sf scan, CCleaner and nothing has helped.  Everything comes back fine. 
 
I'm not very computer savy but from what I have been reading you all can help!  Much appreciated and many thanks for any assistance. 
 
 

Answer:I'm lost. Only open in safe mode. Normal mode give black screen.

Hello ,what is the sf scanBoot to safe mode with Networking and try running these......MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.TDSSKillerDownload TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.AdwCleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double clic... Read more

3 more replies
Relevance 67.24%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 2549 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 112971 MB, Free - 52348 MB;
Motherboard: TOSHIBA, IAKAA
Antivirus: AVG AntiVirus Free Edition 2015, Updated and Enabled

I can no longer see my external monitor. I have hooked it up because my laptop monitor no longer has a functioning backlite/

In the past when this happens I used system restore, but now when I try that it says there is no restore point.

HELP!!
 

Answer:Solved: External monitor black in normal mode but visible in safe mode

The external monitor toggle was somehow unset. fn f5 fixed it.
 

1 more replies
Relevance 67.24%

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

9 more replies
Relevance 67.24%

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

10 more replies
Relevance 66.83%

Hey guys, I seem to be having trouble, and I'm not terribly inclined with laptops and computers, mine is an HP G62 laptop, and that's about as far as I know about it. The other day I went to use it, opened it up, I had 3 tabs open (google chrome), and I tried to open a new tab. All new tabs were freezing, and my itunes had frozen as well. I tried closing the laptop, hoping it would go into sleep mode, but it didn't, it stayed running. I reopened it and the screen stayed off, so I did a hard reset (holding the power button to turn it off) and started it back up. I started it in normal mode, and logged on, but after loading from the log on screen, it went to a black screen with just the cursor, and stayed there. I did another hard reset, and started it in safe mode, and now this is how I'm currently running. I've tried disabling the display drivers and restarting, that worked momentarily, but froze shortly after. Next, I tried a system restore, which did absolutely nothing, and then I ran chkdsk and, again, nothing. After all this, I decided to try uninstalling the display drivers, which, once again, did nothing. This seems to be all the info I have gathered from online, and through friends' help, there seems to be nothing left to do that may fix this problem. Anyone have any idea on where to go from here?

Answer:Black Screen in Normal Mode. Only Safe Mode Works.

Hello ericberard,

 

You?re having a problem with the computer going to a black screen.

 

First test the hardware.


Turn off the computer

As you power it back on, tap the F2 key. This will load hardware diagnostics.

Once the screen loads run the startup test.
 

If this is windows 7 and the startup test pass.


Power back off the computer.

As you power it back on, tap the F8 key. This will load Advanced Boot Options.

Select Last Known Good Configuration.
 

This will take the system back to when everything was working correctly.

 

Clicking the White Kudos star on the left is a way to say Thanks!

 

Let me know how everything goes.

Have a good day.

9 more replies
Relevance 66.83%

I booted into safe mode to delete something but my safe mode was black with safe mode writings on every corner I cant access task manager or anything and I cant boot into normal mode...help
 

Answer:Automatically boots me into sage mode (but safe mode is black)

Have you try proper procedure to enter in safe mode try the link below to enter in safe mode you will be able to delete stuff which you want
windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
 

9 more replies
Relevance 66.83%

Hi all!

Today I started up my computer (an XP machine running SP3) and after it went through the BIOS, it showed the Windows startup screen (the Windows logo with the blue progress bar), but when that was done, it went to a black screen and won't do anything else.

I restarted and tried a few different things; Start Windows Normally, and Last Known Good Configuration both got me the same black screen.

CheckDisk ran, and it made it to the end, but froze when it said "please wait while your computer reboots" ... after waiting more than 10 minutes, i hit reset and tried to reboot it myself. It did the same Bios-Windows-blackscreen thing as before.

I also tried booting into Safe Mode, which DID work, and when I got in there I tried to do a System Restore (two, actually... for two previous dates) but both did nothing to resolve the problem. I tried simply copying my "important" files to my external HD (which it sees), but it won't copy in Safe Mode

When loading in Safe Mode, the driver list pauses and says "press esc to cancel loading of SPTD.sys" but I've tried it both ways and it doesn't make a difference that I can see.

I tried using my XP CD to boot from, which takes me into the Recovery Console, and I chose to hit "R" to repair, but when it asks me what drive I want to login to (which is C:) I don't really know what to do from there. I haven't booted from a CD before, so I assumed it would run a "Repair Wizard&... Read more

Answer:XP won't load in regular mode (black screen), but will in Safe Mode

Just to clarify, I don't really care if the XP installation is fixed, I just want to know if there's a way to get the files off the HD onto an External USB drive. There's gotta be a way... right?

3 more replies
Relevance 66.83%

I have a yoga tablet 2 pro. I powered down the tablet one night. In the morning, I normally held down the power button for no more than 2 or 3 seconds to power it up agian until I saw the lenovo logo. Everything was going well, but then it went to an android reboot screen. I never took any action to reboot my tablet, but the screen popped up anyways. I didn't want to reboot my tablet, so I selected the "power off" selection on the reboot screen. It powered off, and then took me back to the reboot screen. I selected the same option once more, but I got the same results. I decided to end the nonsense and just reboot. It wasn't going to hurt anything. When I did, it took me to my home screen where all my apps were gone. I noticed my tablet was then on safe mode. I researched what it was. I'm not sure why safe mode even exists or why it is on my tablet, but I can't get to any of my apps. So I decided to restart my tablet, but after it restarted, I was still on safe mode. I looked up how to take your tablet off safe mode, and all the info I got was to either power off your tablet or restart it and your tablet would be off safe mode. So I restarted it again...still didn't work. I then powered it off again and it took me back to the reboot screen. I have done this multiple times selecting every option on the reboot screen and nothing has seemed to work. I also powered it off and left it over night but that didn't work either. I even tried to power it off, then turn it back on while ... Read more

More replies
Relevance 66.83%

Windows just downloaded an update to my ASUS x83V laptop and now I can't get it to boot up. I've tried booting in normal mode, last successful mode, safe mode, safe mode with command prompt and nothing works.

If trying to boot in safe mode it gets stuck on crcdisk.sys. When trying to boot in any mode it eventually hits the blue screen with a STOP error of 0x0000001E. I have also gotten 0x0000007E and 0x00000024.

I am positive it's the latest Windows Update that caused this because my computer at work, which also runs on Vista and is also an ASUS, had an update yesterday. When I came into work this morning and tried to start up it was unable to and did a start up repair. That didn't work but it gave me a system restore option which did work.

Unfortunately my ASUS laptop does not prompt me to do a repair nor a system restore. The recovery disk I have that came with the laptop only allows me to do a restore which erases everything on my HD.

I'm only somewhat computer savvy; better at working with them than fixing them so please try to put things in layman's terms. Thank you!

More replies
Relevance 66.83%

After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.

Safe Mode with Networking loads normally.

Any ideas or advice?

The computer is an Acer 4743G running Windows 7 Home Basic x64.

Answer:Cannot access Safe Mode but can boot in Safe Mode with Networking

Hello Zarmaki, and welcome to Seven Forums.

Since it will startup in "Safe Mode with Networking", you might see if using the tutorial below to troubleshoot may help to find a cause.

Troubleshoot Application Conflicts by Performing a Clean Startup

Hope this helps for now,
Shawn

1 more replies
Relevance 66.42%

I have a gateway computer that is about 3 years old. It has a ati radeon 3200 gfx card and came with 4 gigs RAM. Recently I purchased 2x2gb G Skill DDR2 ram upgrade in hopes of more efficient gaming [gfx card is OK for 8gb ram max]. After installing the new ram [about a month ago] the computer was running fine. The new ram created a button on my toolbar called AMD Catalyst, and right-click gave identical options for each ram card, one was a list of what looked like screen settings. I know it were running on 600x800, and last night my troublesome youngest son was using my computer and says he clicked a different option by accident, making the screen freeze momentarily then go black.

I've tried:
restarting my computer
removing the 2 G Skill ram cards
under msconfig in safe mode, disabling AMD Catalyst, for it seems to be the root of the problem.

But every time i restart my computer and try booting in normal mode, I get the typical Welcome ring from the speakers accompanied by a black screen. The screen is a 36" Vizio flatscreen tv with VGA hook up, been using for a computer screen for over a year now.

Any ideas? Thanks in advance!

Answer:Black screen normal mode, safe mode OK

If you can go back to good times with system restore, you will be fine.
System Restore - How to
Put all cards back, etc. before the restore.

1 more replies
Relevance 63.96%

I detected various trojans etc so ran a registry cleaner but some still remained so i booted into safe mode and ran a deep scan with Dr Web and cured issues but suddenly i got a blue error screen "crql not less or equal",that old chestnut!
My system would not boot into Windows (Xp prof. corporate) and after lots of various attempts decided yo try and "repair" Windows via the installation disk option.So off it went,copying all files etc. but then only got to a certain point and was halted with a message stating Disk 0 at i.d. 0 at bus 0 and something atapi
(sorry,it moved so quick i didnt write it all down but there was not much more than ive mentioned).Again after several attempts with nothing i started taking drastic action and decided to just try a full re-install after formating the drive but again it would not let me.
To cut a long story short,my pc boots up and gets to the initial "Windows Xp" loading bar but then freezes and reboots and does this in and endless cycle! I cant reinstall Cause it wont let me and there seems to be nothing in the Bios menu that can help???
I dont know what else i can try,how do i get Windows running again if it point blank refuses? I know it is only through stupidity that i have erased something important but i dont understand why it would prevent me doing a restore/repair or full reinstallation and i have had a fair few problems over the years but nothing like this,that simply prevents me from accessing an... Read more

Answer:After safe mode Dr Web check,cannot boot Xp even in Safe mode!

P.s. I cannot even use the "repair" option in windows,i believe this to be the recovery console.Is that correct?
If it is correct then how on earth can i gain access to my Pc if eveything i do is ignored and it just rotates in this endless cycle of resetting.
Somebody must have had this problem at some point,surely?
I dont think its hardware as it started to blue screen after my system virus scan with Dr Web in safe mode.
Cheers.
 

2 more replies
Relevance 63.96%

Hi guys,

My problem is somewhat complex so please bear with me. I had malware and adware on my laptop which was really annoying and I tried really hard to get rid of it. So I decided I was going to do a system restore. The system restore kept saying "System restore is initializing". I tried it three times and it didn't work. I looked around on the internet, and someone suggested to do the system restore while in safe mode. This is where I made my mistake. I set safe mode in msconfig.exe (not knowing you could go into safe mode while booting). msconfig forces the computer to boot into safe mode everytime, but my safe mode won't boot. I get a b;ack screen with a cursor. I have noticed that the cursor gets reset to the middle of the screen every five seconds or so. I also see the words safe mode flash in all four corners sometimes. I have tried re-installing windows 8.1 from a bootable usb, but whenever I change the boot priority, it doesn't seem to save my settings. Please tell me what my options are. Will replacing my hard drive do the trick. Thank you in advance.

Answer:I set safe mode in msconfig.exe and safe mode won't boot.

Can you restart and get into your log in screen ? If you can, enter safe mode by pressing the power button icon (lower right corner) then Shift + restart. That gets you to Advanced Settings where Safe Mode and, if that fails, Reset PC to orig settings. If you can't, try a hard reset by removing battery and all external usb attachments and then pressing and holding power button until it shuts down. Repeat a few more times to drain memory, then see if powering up will get you to log on screen.

A system restore in safe mode will just restore the malware. You need to boot into safe mode and run your anti-virus or malware program and have them quarantine and then remove them while in safe mode. Use Malwarebytes free or Adwcleaner or Hitman to clean the system. If that does the trick, manually create a system restore point that you know is clean after the system is to your satisfaction.

12 more replies
Relevance 63.14%

Really weird issue. My computer locked up and restarted when I was playing Battlefield 3, not sure why. Then it didn't want to boot up for some reason. Eventually I got an error message about a disk i/o error. I assume this is due to a corrupted USB that was connected to the PC. When I removed that I was able to boot into normal mode, but not into safe mode. I didn't like this, so I went msconfig -> boot -> Safe Boot. And now every time I try to boot, no matter whether I select normal or safe mode, it tries to boot into safe mode and fails.

It gives me the menu, shows a screen loading all the system files and then says "Booting in safemode - Minimal Services". Then my monitor says "no signal" and remains black. Things are still plugged in - tapping numkey makes the light go on and off on the keyboard - but I can't actually DO anything. And now there's no way I can see to boot into normal mode.

What do I do?
 

Answer:Windows 7 won't boot into safe mode, WILL boot into normal mode

I just tried putting in the Windows Install disc, to try and launch the Recovery Console, but I only got 4 options on the boot up screen. 3 variations of safe mode and one "start normally" (which due to my msconfig edits means safe mode, minimal). Tried downloading a W7 64bit repair disc ISO, burnt that.. same deal.
 

3 more replies
Relevance 62.73%

I am running using Dell Inspiron with windows vista. A couple days ago, I got on the computer and then it froze, at fist the program I was using froze, and then I got a circle next to the arrow, but could still move the arrow, then the arrow stops moving. CTL ALT DEL does not work, so i must do a hard reboot, try to boot in safe mode and all the files come up but then it goes no where and the computer either restarts or I reboot it.

I have run all types of tests and nothing comes up. Today I got the blue screen of death twice, but after reboot, it goes away. I do not have a Boot Disk and have tried all the tests in the F8 command. Currently I am running an expanded memory test, but figured I would get this out there before I go insane.

Any ideas would be MUCH appreciated.
 

More replies
Relevance 62.73%

Hi there, I'm trying to fix my Aunt's windows XP computer. I downloaded MBAM as she had previously mentioned getting a call on the phone from someone in India telling her she needed to pay $160 for her antivirus or her computer would shut down.

I ran MBAM and it took about 8 hours to scan, and at the very end found a bunch of results. I told it to get rid of them, and then restarted. Upon restarting, it also ran a disk check, and after that finished, it booted up but took forever to load. Upon loading the taskbar showed up for a brief moment, then disappeared, and I can't seem to get it to run from the task manager either. It brings up the explorer.exe process briefly, then without ever loading the taskbar, it ends the process.

I got a bit worried at this point and tried to restart in safe mode. However, when I do that, it loads a bunch of drivers and then stops. It never finishes loading. (this happens in safe mode with and without networking)

I also tried restarting back into normal mode and running avast through command prompts, but it doesn't do anything and I also got errors stating that a particular file is missing.

What should I do next? I was going to attempt running combofix from my flash drive, but when I try to CD into the drive, it says the drive isn't ready. If you have any suggestions on what to do, let me know, thanks.

Answer:Unable to boot in safe mode, explorer.exe not loading in normal mode

Do not run combofix,let me ask someone to help you

good luck

2 more replies
Relevance 62.73%

My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message

Windows resource protection found corrupt files but was unable to fix some of them.

I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone try help me with the problem. Thanks

Answer:BSOD when trying to boot in normal mode, safe mode works fine

You may need to run SFC up to 3 times for it to have a chance to repair all files.

If it won't then you can consider a Repair Install.

However be aware that factory preinstalled Win7 is one of the worst possible installs of Win7 one can have, larded with bloatware and duplicate utilties that intefere with better versions built into Win7. So I would strongly consider doing the vastly superior Clean Reinstall - Factory OEM Windows 7.

If you decide to try to repair you can also capture the BSOD file and post it up for one of our BSOD analysts as shown here: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

3 more replies
Relevance 62.73%

Hi,
I have a Sony VGN-FW139E with window vista. When my computer tried to boot into Windows, it just hangs on window vista loading screen.
If I selected Safe mode or Safe mode with Networking, I got this message.

Loaded: \windows\system32\drivers\crdisk.sys
Please wait?
Then it did not get any further. Is there any solution to fix this problem? Thx..

Answer:Problem can't boot into eithre normal Windows mode or safe mode

See if selecting Last Known Good Configuration helps.

If that doesn't work then try this Repair Install For Vista - Vista Forums

4 more replies
Relevance 62.73%

Hi,
I am using Compaq Pressario P4 PC with ?Windows XP Home edition? Operating System installed on it. The issue that I am facing is as follows:
- One day, audio was not working with PC. My hard disk drive was close to full, so, I thought of uninstalling couple of unnecessary programs. While doing so, I stopped uninstallation in middle by pressing back button, then, uninstallation process hanged. After that I also tried rollback of soundMAX digital audio driver and again I selected back button and this also hanged. Please note that I had inserted the restore CD in upper CD drive to search the audio driver file. Then, I started the computer through hard reset. After that first it went in restore mode, exited that, Windows Logo came and after that there was just a blinking cursor at top left corner and nothing would happen after that.
- Then I called one PC technician for data recovery from my hard drive. He took my hardrive out of the PC and connected it via USB adaptor to my laptop. The hard drive could be detected and we started data copying from hard drive to laptop. However after every 3-4 minutes, hard drive used to hang and then we had to take out the hard drive cable, again reconnect. This we repeated multiple times to recover the important data from my hard drive.
- After that, hard drive was re-inserted in the PC. Since, after restart PC was not booting up (Windows Logo came and after that there was just a blinking cursor at top left corner ... Read more

Answer:PC doesn't boot in normal mode even after OS reinstallation,though,boots in safe mode

Yes, the hard drive may have become faulty and unreliable and therfore will soon fail completely. For confirmation, test it with the drive maker's diagnostic software for DOS.
The links are here: Start > All Programs > Accessories > System Tools

In Safe Mode, no third-party drivers are loaded. In Normal Mode, all those extra drivers being accessed on an already flakey drive is causing it to crash.

4 more replies
Relevance 62.73%

Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
 
________________________________
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
 
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
_______________________________
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

Answer:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
 
Tried reseating the RAM, no luck...
 
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Picture:
http://imgur.com/qw4Sdml
 
Freezes right there after 15~20 seconds...

10 more replies
Relevance 62.73%

Win 7 Normal Mode won't start, will go past Starting up Screen and just hit a Black screen and will hit a Crash Dump (blue error screen)..... I can boot into safe mode fine and I have fun CHKSDK and after a reboot it fixed a few problems but I hit the same Crash Dump Screen. I have also made sure my whole pc is all clean and connected, no corroding parts etc etc, made sure my pci-e slot is default etc etc, no luck at all...

Its a new installation and worked fine last night and early this morning after separate boots. But as soon as I booted this afternoon it wouldn't load and would hit the blue error crash dump screen....

So any suggestions?

Just last night My main HDD died also which is why I had to use my secondary HDD as my main....

=\

Answer:Win7 Normal Mode wont boot, Safe Mode works though... Help?

1) When you "ran checkdisk" dis you run it with the "/r" switch? If not, please run chkdsk /r now.2) Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

5 more replies
Relevance 62.32%

So I've recently moved my computer, and after plugging everything back in and turning it on my Monitor is black, but i can see my mouse and the screen saver after a while. However, with all this my computer seems to be put on safe mode. I've checked and rechecked all the wires to make sure nothing is loose. Any suggestions on a possible fix?
 

Answer:Monitor Black and in Safe Mode

7 more replies
Relevance 62.32%

Check your nearby greenback store, craft shop or garden center for little, decorative rocks to scatter on tables. It is apparent that the 104 LED cord on a waist higher shrub will lose the shrub in the midst of the lights.
As we move towards a greener environment, the use of all-natural sources is a simple answer to turning into more energy efficient. One of these natural resources is the sunlight. Photo voltaic energy is a beneficial resource and an power option to electrical energy. Much more and much more property owners are looking to solar energy to power their appliances and lights in their homes. For the outdoors, the use of photo voltaic energy ought to also be taken into consideration. This post is part two in a 3-component article sequence about outside lighting and the use of solar lights.



Outdoor solar powered motion lights come in a variety of price points however; even the most expensive are less than you would pay with traditional outdoor lighting. Solar lighting is a way to go green with very small work on your component. Even if you are not the most eco conscious individual on the block, using these lights will be a measure the homeowner will be pleased to have invested in.
In addition to these mentioned over, you will be in a position to have a mild that is almost the exact same as a mild becoming emitted by electrical energy or gas powered lights. There is basically no distinction in using a photo voltaic patio lights to using ordinary lights. ... Read more

Answer:safe mode black screen

Hi, you've modified the registry to get in to safe mode; as you can't log in, numerous repair options are no longer available.

Before trying the following, I would suggest for your own security if you haven't yet done so create a disk image of what you have now, so if something goes wrong, you can always start again. (See below about disk imaging).

You have the following options to try to boot and log in.
a. If you have system restore enabled and usable restore points, then you can
- boot from a Win 10 bootable medium
- navigate to system restore
- restore your PC
- hope it allows you to log in.

b. If you don't have restore points you could try this:
Restore your Windows registry
A corrupted registry settings can also cause a auto-repair loop. Here is how to restore your registry from the RegBack directory. The RegBack folder is located in :/windows/system32/config, which is used by Windows to hold a recent backup copy of the registry hives.
Assuming your system drive is d:, run the following command to restore Windows registry:
copy d:\windows\system32\config\RegBack\* d:\windows\system32\config

if prompted to overwrite existing files, type All and hit Enter. Type exit and hit Enter to close the Command Prompt window. Restart your computer and most probably, you may able to access your Windows system as before.

c. If you have previously created disk images (which everyone is strongly advised to do as things will go wrong
(Macrium Reflect (free) + its boot me... Read more

1 more replies
Relevance 62.32%

HP Pavilion a320n

Recently had a trojan,I thought it was dealt with.

Today when I turned it on it showed the HP screen but then just a black screen with the cursor. I restarted and tried to bring up Safe Mode but the menu won't come up. I have important school work on the computer that I need to recover!!!!

Answer:Black cursor ; no safe mode

Pull the HD and install it as slave or secondary on another computer.

The black screen w/ cursor and the problem with Safe Mode sound like you have a hardware problem. Either way, getting the data off is first; you can worry about fixing the computer after that.

2 more replies
Relevance 62.32%

---------------------------------------------------------------
Windows XP Pro SP2
ASUS M2N-SLI Deluxe
AMD Athlon 64 X2 5200+ 2.6 ghz / 2Gb Ram at 800hz
ATI Radeon HD 2600 Pro 512Mb
---------------------------------------------------------------
Hi there,

I cannot boot into safe mode at all,
It will load all the drivers past Mup.sys, next one is D347.sys and Jgogo.sys, after that it wont even load the login screen or the "Safe mode" writing on the corners. I have tried other 2 safe modes as well, and nothing. I have all updated drivers for my M/B and GPU, etc. I also have done spy-ware & anti virus checks and nothing found. I have checked lots of forums and nothing found helps.. I have tried disabling some ports, i.e raid, scsi, on board LAN as I dont use them at all. Still refuses to load... I'm so desperate to find out what it could be. The hard drive thats got the OS is a SATA drive so I cannot plug it in to my other PC as it uses IDE.

Have tried pretty much everything except reformat and repair. And I do not want to format that's for sure, as I have so many updates, and need to install SP2 again and don't have time for it. I have ghost backups, but no point because same problem still exists with those images aswell! And I don't use system restore. ONLY thing recently added is some critical updates.. But don't see why this would cause it not to load.

If any extra info is needed please let me know, I have attached ntbtlog.txt if it ... Read more

Answer:Safe mode black screen ):-S

9 more replies
Relevance 62.32%

HelloThe computer that I am working on would only start up in start mode. I installed drivers for the NIC. Device managers looked good, Drivers there. Restarted, tried last known good config. That didn't help, I restarted, clicked system restore, that didn't help, swapped out NIC cards, (thought hardware issue) Nope, reinstalled original NIC and drivers, restarted NOw I don't even see the start up or post beeps...just black screenPlease Help.

Answer:safe mode only...now black screen

Kellee:Did you install the drivers for the NIC before or after the problem starting your computer began?Doc

3 more replies
Relevance 62.32%

Hey

Just swapped out a Radeon 7000 for a GeForce tx 5200. Mid way through the auto detect hardware, the screen went black. Now it is always black unless I start in safe mode, in which case it is fine.

I have tried installing new drivers. Still black iscreen in normal xp and working correctly in safe mode.

Any ideas?
 

Answer:xp black screen unless in safe mode

When Windows will start in Safe Mode only, it's almost always because of a device or driver issue/compatibility. For some reason your system does not seem to like GeForce graphics hardware so you'll have to put the Radeon back. If you want to upgrade, in view of your problem it would be wise to stick with Radeon cards.
 

2 more replies
Relevance 62.32%

i run xp home with sp2. when i start up in 'safe mode' i get a black and white screen without icons and the words 'safe mode' in the bottom corners and nothing else. why?regards,birddog

Answer:black and white safe mode

which one of these are you choosing for Safe Mode?Safe Mode: Diagnostic Mode: No CD-ROM or Network capabilities.Safe Mode with Networking: Diagnostic mode that supports networking and internet access.Safe Mode with Command Prompt: Brings the computer to a DOS prompt.Step By Step Confirmation: Allows the Administrator to monitor the loading of the operating system step by step. For Troubleshooting boot problems.

3 more replies
Relevance 62.32%

so yesterday I noticed that there was some sort of malware file popping up on my pc, so I decided to run msconfig to start the computer in safe mode and run malwarebytes to remove the malware. my computer restarted and the lights on the tower turned on just like normal, however the screen doesn't turn on and says "no signal." I have tried to hard restart my pc several times and even used another monitor that I know works, but no dice. the weird thing is that my PC will turn on, it just can't display or connect to the monitor for some reason. I've seen other threads and they all involve opening some sort of program on the PC, which I obviously can't do since I can't see anything. I'm running Windows 10 64-bit and this issue has never happened before (I've started up in safe mode several times before).

Answer:safe mode black screen

trudic said:

so yesterday I noticed that there was some sort of malware file popping up on my pc, so I decided to run msconfig to start the computer in safe mode and run malwarebytes to remove the malware. my computer restarted and the lights on the tower turned on just like normal, however the screen doesn't turn on and says "no signal." I have tried to hard restart my pc several times and even used another monitor that I know works, but no dice. the weird thing is that my PC will turn on, it just can't display or connect to the monitor for some reason. I've seen other threads and they all involve opening some sort of program on the PC, which I obviously can't do since I can't see anything. I'm running Windows 10 64-bit and this issue has never happened before (I've started up in safe mode several times before).



Hi trudic and welcome to Tenforums.

It would help to know if you could identify or at least describe what type of popup you were seeing.

Please fully fill in your system specs so we know exactly what we're dealing with.

When you first turn the computer on, do you see the manufacturer splash screen/logo, before Windows starts to load? Because if you don't, that would indicate a graphics failure of some sort.

If you can see the initial splash screen before Windows loads, then it's not a graphics problem, and you could try booting the system to Kyhi's custom rescue media, and run MBAM (Malwarebytes) from it.

1 more replies
Relevance 62.32%

I am having trouble getting into safe mode, after I type my password, I get a black screen with nothing on it, the screen is lit up but black. It works in normal mode just not Safe Mode, I Googled 'Windows 10 Safe Mode black screen' but only results show telling you to go into Safe Mode to fix the problem, there is nothing regarding this problem in safe mode alone. This is a Windows tablet so removing cables, uninstalling/reinstalling or trying a new video card is not possible here. Tweaking.com told me to restart into Safe Mode to use the application and now I am stuck, the program will not clear the safe mode flag from the boot until I run the program which I cannot because of this issue.

Answer:Black Screen in Safe Mode only!

Hello, you can try this sequence:
Press the Windows key + X together. Click Commmand Prompt (admin)

At the prompt, type
sfc /scannow & press <Return>
This will take time - be patient. You may see these outcomes:
- no integrity violation
- found corrupt files and repaired them
- found corrupt files but was unable to fix some
The last indicates a problem.
Some find repeating the above a couple of times with a restart between solves the problem.

=================================
If the above reports a failure, then the following downloads new files
Open a Powershell window and at the prompt type (or copy and paste)
DISM /Online /Cleanup-Image /RestoreHealth and press <Return>.

Again, be patient.

See if there's any improvement.

However I suspect you will need to do an in-place upgrade repair (which keeps almost everything).

1 more replies
Relevance 62.32%

Hey all, here is my problem.

I have clean installed my OS 3 weeks ago on new SSD, and it is working alright (I will be posting about few issues I have in appropriate forums later though). Only 1 warning in system event log for Paragon Backup and Recovery (when booting up) and 1 warning in application log for zonealarm leaking 2 registry keys (when restarting or shutting down). According to ZA, this is by design and not a problem.

However if I boot into safe mode I get the black screen with safe mode text in four corners. CTRL+ALT+DEL does work and I can open some applications from Task Manager. Yet explorer.exe is already running and wont matter if I open another instance of it.

Things I already tried:
- Logging off and logging back in (suggested by someone, which worked once 2 weeks ago when I first tried it). Now black screen regardless.
- Creating a new user account (was a normal user not admin) and logging with that. Black screen again.
- Ran sfc /scannow and nothing is wrong.

Waiting for any suggestions, thanks in advance.

Answer:Black Screen only in Safe Mode

Compare the install you did with the perfect install compiled in Clean Reinstall Windows 7 based on everything that's worked best in tens of thousands of installs we've helped with here, and used by over 1.4 million consumers without a single complaint or return here with problems by those who stick with the tools and methods given.

Otherwise work through the Troubleshooting Steps for Windows 7 starting with Clean Boot, replacing bloatware with recommended free lightweight AV and using Windows Firewall to compare, all checks given for infection, SFC to check for system file damage, resolve repeat errors, and all other steps which go over your install so thoroughly it almost always finds the problem at issue.

4 more replies
Relevance 62.32%

Hi,

in msconfig I made the pc to boost in safe mode every time. But when i boost my pc, the monitor is completely black all the time. I hear the fan start running, but the monitor is black from the start. No motherboard logos, no bios, nothing.

I think it might be a problem with safe mode communicating with my monitor or graphics card. My friend suggested my motherboard somehow fried.

Appreciate any help, thanks!

p.s. I'm running on Windows 7, Nvidia GTX970 (or similar)
 

Answer:Black screen in safe mode

Hi and welcome to TSG.

Can you provide more information about the PC itself .. make and model for example?
If it is a self / customer build, what is the make and model of the motherboard, CPU, ram, graphics card, hard drives, power supply etc?

I assume everything was working OK until you made the change to the config file?

If you are not getting any display, not even seeing any boot / BIOS info then I would suspect a hardware issue as no drivers are loaded until Windows loads.
 

2 more replies
Relevance 62.32%

I am troubleshooting a problem long distance (I'm in the US, the laptop is in the Philippines). This problem just began after a normal shut down and restart a couple hours later.

The computer, on start up, goes past the splash page but then goes to a black screen with just the cursor. When I have them press f8 in order to get into safe mode the advance options page appears and worked once (I had them do a scan disk and repair) but now the cursor disappears and the arrows won't move the highlight bar so it won't go into Safe Mode. They do not have the installation discs.

So, Windows won't start and Safe Mode can't be accessed and there are no start up discs. Another laptop with Windows is available. Can that laptop create a repair disc that will work? Can Windows be reloaded that way, if necessary?

Answer:Black Screen/No Safe Mode

Welcome
I would give this a try and hope for the best

If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came wit... Read more

1 more replies
Relevance 62.32%

My old secondary machine is starting to show early signs of death.

It had restarted itself sometime during the night, and in the morning I've found it showing a black screen with only the windows cursor showing (WinXP pro. SP2 was applied).

I've restarted it and got the same result. Windows looks like it is loading fine, and everything goes smoothly until we get to the log in prompt. It just doesn't appear.

I've tried restarting it in safe mode to analyze the problem, but I can't. It restarts itself while loading the files.

I've tried last good known configuration, and failed. Got as far as I did with normal configuration, only instead of waiting for a non appearing box, I got an error message saying some files are missing, and an auto restart.

I'm really lost. Any helpful pointers would be appreciated.
 

Answer:Black Screen, no safe mode

What is the make of hard drive you have?
 

3 more replies
Relevance 62.32%

Ok, deep breath, start from beginning - doing this on wife's laptop as my desktop is messed up. It is running Vista Home Premium. I have Microsoft Security Essentials (MSE) as my only protection.
Yesterday I was researching the possible value of some comic books and obviously hit a bad site. I will do my best to write here all the exact messages I've received since then, but there are many and I was only able to jot down a few, so if you need more specifics on a particular error message let me know and I'll try my best. First, MSE popped up - "MSE detected 1 potential threat and suspended it. Click 'clean computer' to remove this threat." I did so. I shut down for several hours, came back to work on some things. On start-up got "Failed to connect to windows service" (again, there may have been more to this message I couldn't jot down??) About 2 hours later - "Host process for windows services stopped working and was closed. A problem caused..." At this point I decided a problem existed and did some basics - disk cleanup, MSE scan & Malwarebytes scan. MWB found 29 issues (!) The trojan word popped up in there a few times...so I cleaned that. Did another scan with both. Nothing found. Started my puter this morning - "Security Advisor has found suspicious activiy on you PC" MSE found another threat, which I cleaned. I did a little work (on ebay, etc) and got MSE detected 1 potential threat...." again... Read more

Answer:Now at black screen in safe mode

any ideas?

10 more replies
Relevance 62.32%

I have an emachines computer and the screen recently has gone black, it works in safe mode just fine with no problems. Can anyone help me figure out why this is happening? Thanks.
 

Answer:screen goes black unless in safe mode.

Something has likely gone wrong with your display drivers. Try re-installing them in safe mode either from the website of your computer manufacturer or the disks that came with your computer.
 

1 more replies
Relevance 62.32%

Please, can somebody assist me. When I try to log into vista normal mode all I get is 'Please Wait' where the 'welcome' logo used to be and it just sits there saying "Please Wait . . . ." forever. When I could login to safe mode I enable the verbose command and restarted and tried normal mode again and it would say "Please wait for the Local Session Manager . . ." and never get past that screen. Now, for some reason, I cannot even log into any safe mode options. After the safe mode drivers load, the computer just hangs at crcdisk.sys after it's loaded and not proceed. So, then I tried to boot to the cd to use the repair utility and my computer won't even acknowledge it, it just takes to me the three safe mode options. In the past I could boot to the cd and use the repair disk and now I can't. Please don't tell me I am screwed. I have so much valuable info that I would really not want to lose. So if anybody can please help me to try and resolve this, I would be greatly appreciative. Thnx

Answer:Windows Vista cannot boot into normal mode or safe mode

How do you normally boot from your DVD? Is there a key you must press in order to select the boot drive?
Also, what's the exact make and model of your system?

14 more replies
Relevance 62.32%

MALWARE issues!!!I was having trouble staying in SAFEMODE to try to do some cleanup on my Laptop. The malware prevented my getting into safe mode and would cause the pc to just reboot normally. Because of this, I went into the msconfig>system config utility > boot.ini> then placed a check in the safemode box. I rebooted. Now its worse because it is now stuck with the BLACK screen safe mode choices. But It still wont go into safe mode and wont even reboot normally to reg windows mode.It trys to reboot on its own after a countdown of 30 seconds. But a blue screen quickly flashes once. Then it tries to reboot over and over again no matter which option I pick (last known config, safe mode networking, safe mode, safe with command, etc), it just tries to reboot over and over again like a broken record.I can get into phoenix BIOS by pushing F10 (or F12 I think), but I dont know what I can do there.At this point, i just want my pc to be able to boot normally into Window, and I will see what I can do in reg windows mode as far as cleaning the malware off my pc.Please help in easy terms.Thanks for your help in advance...PS: Windows Home edition OEM sp2 IE7-HP pavillion 8100 laptop-I have the original sealed discs that came with my 4 or so year old Laptop.I just need to be walked step by step if I need to boot from them. I dont want to have to wipe everything out or have to do a fresh install, if I can at all avoid this....Sorry for the hassle.My original main goal... Read more

Answer:HELP! My Laptop wont do safe mode or boot into reg Windows mode-

Hello and welcome. I am moving this from XP to the Am I Infected forum for scans.Lets do these from normal.Please download TFC by Old Timer and save it to your desktop. alternate download linkSave any unsaved work. TFC will close ALL open programs including your browser! Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator. Click the Start button to begin the cleaning process and let it run uninterrupted to completion. Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.Next run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and yo... Read more

9 more replies
Relevance 62.32%

I managed to run ad-adaware with the latest defs once, did a preboot scan with avast, then booted into normal mode. I tried to install the lastest defs for spybot S&D, and got this error message:

NSIS ERROR

the installer you are trying to use is corrupted or incomplete.
This could be the result of a damaged disk, a failed download or a virus.

You may want to contact the author of this installer to obrain
a new copy.

Upon reboot, the system freezes before the desktop finishes loading. I can still boot into safe mode, but running any scan, ad-aware or spybotS&D, causes a system freeze. Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 4:21:42 PM, on 8/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yaho... Read more

Answer:Can't boot into normal mode, scanning freezes in safe mode

I managed to boot to normal mode and run hjt. Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 6:52:11 PM, on 8/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv2.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dantrecamtim/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}... Read more

10 more replies
Relevance 62.32%

I'm new to this forum and not a very sophisticated user, but help would be appreciated. I am running Windows XP (Build 2600.xpsp_sp2_gdr.080814-1233: Service Pack2). My computer froze and I had to hold power button to shut down. Shortly before I froze a window popped open to tell me that windows security firewall had been changed to off. I switched it back to on, but then the computer froze up a few minutes later. When I try to boot in normal mode I can log-in, but about 3 seconds after I see my desktop the screen goes black and I need to hold the power button down to turn off. I am only able to boot in safe mode. I have run spybot and adaware in safe mode and they find 'Virtumonde'. Spybot also finds 'MicrosoftWindowsSecurityCenter_disabled'. I correct/fix these problems in the software, but when I reboot nothing has changed and when I run them again (in safe mode) they find the exact same problems.

I tried following the directions on 'Read and Run me First', but don't get far because I can only boot in safe mode... I can't use the program uninstall that is part of the control panel to get rid of the Java updates of which I have a few - this seems to be because I am in safe mode. Also, it sounds like steps 2 and 3 also require to be booted in normal mode. Is it possible to complete 'read and run me first' in safe mode?

Any advice on how to proceed from here would be appreciated. thank you.
 ... Read more

Answer:Can't boot in normal mode - Malware removal Safe Mode?

I decided to finish running the scans that were suggested in Safe Mode with the exception of Super AntiSpyware which I could not install in safe mode. After completing, I was able to boot in normal mode and so far it is working. I have attached the logs for you to look at and let me know if there are any other fixes I should undertake. Thanks for a great site!
 

6 more replies
Relevance 62.32%

In MSconfig I set windows to boot into safe mode, now it will not boot at all. Previously it booted into normal mode.

I used a Windows recovery disc from which the only option that works is the command prompt. From the cmd prompt I can see all of C: drive and also run regedit.

Is there anyway from the cmd prompt to reset Boot from safe mode back to normal mode?

Answer:Windows fails to boot, into safe mode or normal mode

Safe Mode - Start Windows 10 in - Windows 10 Forums
Option 3 and then number 5

Hope that works. Always worth checking the Tutorial section. Please have a look.

Or, if you have restore points, you can run System restore from your boot disk.

Failing those, it is possible to restore the backup copy of your registry.

When back running again (hopefully) I suggest you then do an in-place upgrade repair install.
Instructions also in the Tutorial section.
Keeps all your progs + data and most settings.

Once you have a stable working PC, I would urge you then to start using disk imaging e.g. Macrium Reflect (free) + its boot medium + external storage so you ca recover from many problems to a previous working state without technical help.

4 more replies
Relevance 62.32%

Let me open by saying I'm too old to understand most of the jargon and directions found in a technical forum like this. I've been trying to fix this myself for about two weeks, and have made so many changes, I've probably made a complete hash of it.

The latest thing I did was to attempt a fresh install of Windows from a DVD. I had to format the C drive to have enough space for the installation, so I did. The installation seemed to running normally, so I took our dog for a walk. When I came back, there was this error message: "Installation was cancelled."

The details of the error message are as follows: "Windows cannot install required files. Make sure all files required for installation are available, and restate the installation. Error code: 0x80070070"

My fear is that my hard drive has failed. When it's trying to boot up, there's always a line that says something to the effect that no drives were found. However, when running GPart from a disc, it finds both C & D. I tried to use one of the GPart tools to repair C, but it didn't work. It said I need to "Run chkdsk /f, the reboot TWICE." I can't do that, because I can't get it to boot into a command prompt.

I think I already destroyed all of my data on D, where it was all stored, in trying to install Windows. At one point, it told me that Windows could not proceed with formatting if D was excluded, so I removed the exclusion. I think that was a bad mistake.

By the wa... Read more

Answer:Windows crashed. Now can't boot, even in repair mode or safe mode.

You did a few smart things. So do not despair.

As a first measure I would try to save as much of your data as possible. Since you have the Xubuntu disc, try that.

Then you really should run the chkdsk /f. If you load your installation disk and go to "Repair this Computer" (or something like that), there should be a Command Prompt.

If that is all done, try to reinstall again and come back to let us know how you are doing.

9 more replies
Relevance 62.32%

Ok, so I'm helping someone can help me on here. I was origionally running Windows 7 but had to install Ubuntu alongside it. I was installing a game, then started playing it while it continued downloading (it was a streaming download.) It ran fine for about 10 min, and then the computer froze. I decided to restart it and now it wont boot back up. Everytime I try booting it into either safe mode or regular mode it gets to the windows loading screen and then goes to the bsod and restarts. When I try booting it in safe mode it will load all the drivers until it reaches aswrvrt, then bsod flashes and it restarts. I tried booting it into recovery mode but it will reach a gray screen and then hang. I can move the courser around but nothing loads. I installed Ubuntu on a sd card so I can try and fix the problem. I can access all the data on the hard drive, so I tried uninstalling avast and the game. I dont think it worked since I can still see the files.Does anyone know what I am talking about and can help me?
 

Answer:Windows 7 wont boot into safe mode or recovery mode

Your Windows installation has corrupted in some way. If you cannot enter the "Last Known Good" option from the recovery screen you should then be looking at booting from a repair disk and repairing your file system.
 
EDIT: that is a windows repair disk specific to your OS that I am talking about.

3 more replies
Relevance 62.32%

Hey guys,
Thanks ahead of time for the help. I can honestly say I'm dumbfounded with this issue and would rather ask for help then hook up my master HD as a slave and force a reformat which would be my next step.

Anyways, here's the background on the issue.

Rig:
AMD Athlon 64 3700+ OC'd to 2.75ghz
Asus A8N SLI Deluxe Mobo
BFG Tech Nvidia 7800 GTOC x2 (SLI)
Dual Sata Hd's, both the 3gb/s connection. (750gb main/250gb Backup)
Sound Blaster XFI Fatal1ty sound card
Creative modem blaster v.92 dialup modem ( @ dialup)

A few days ago, not quite sure why, but when I booted the comp the graphics card proceeded to tweak out and basically looked like fuzz upon entering windows. Eventually after hard resetting it a few times it'd boot normal. Today, I was running Nvidia NTune utility to find a stable OC setup for my PCI bus and what not, and it rebooted as normal during the process. Graphics card tweaked again, so I did what I know to do and uninstalled/reinstalled the drivers for my 7800's. Seemingly fixed the problem. Rebooted and resumed the OC process and went to watch TV.

45 Minutes later I come back and my computer is rebooting itself constantly. Upon getting the the xp loading screen, it BSoD's and reboots.

So, I try and boot in safemode to uninstall/reinstall drivers yet again. When I press safemode, it begins loading basic drivers. When it gets to SPTD.sys it pauses, locks up, and reboots (no BSoD)

Next step, repair through XP installer di... Read more

Answer:[SOLVED] BSoD on standard boot, safe mode boot, and xp install disc boot

Update:

Well, a friend needed me to fix a design for him emergency status in Illustrator CS3, so I went to work troubleshooting.

All signs point to NTFS.sys being corrupt, etc. Which makes the drive unreadable, hence the reboots.

So, I snagged my dads IDE harddrive from his computer, hooked it up as master in my computer and it still gave me the BSoD. I then unhooked both of my Sata Hd's, and ran ONLY the IDE drive. This IDE drive is fine (i'm on it right now on my dads comp to write this). I try and boot my system off just his harddrive and it STILL gave me the BSoD.

Only difference is the BSoD is staying up now on normal boot so I can give you the error.

Error code is 0x0000007B? I believe.

But yeah, the computer is still unable to boot off a good HD even with the bad ones not hooked up.

Now I'm thinking a memory issue? or Video ram issue? Fried GPU/RAM?

AHHHHHH!!!!! i have no idea what to do. This is ridiculous. meanwhile my friend is screwed on his design for a t-shirt i told him i'd do.

12 more replies
Relevance 61.91%

Power failed on my new Gateway 509 with Windows XP HE. It will boot in safe mode fine but stays on the XP Splash Screen for more than 30 minutes.
Computer has a 250GB HD and Chkdsk says it is OK.

What should I do next?

Thank you all.
 

Answer:XP HE wont boot normal mode, safe mode ok

Problem Solved

Hello All

Thank you anyway. The problem was caused by a new Cannon pi6600D printer that is slow to initialize. I prevented windows from starting at all. Shut printer off normal boot goes fine. Then turned printer on and P&P finds it and all is ready to go.

Now I need to figure out why the Cannon is so slow.
 

2 more replies
Relevance 61.91%

Windows 8 makes it difficult to get into Safe Mode. You no longer get to use the F8 key and will have to go through several windows including Advanced repair options until you get to Safe Boot. If you are able to login to Normal Mode of Windows 8, you can easily restart it into Safe Mode. This post was originally written on FixNow Support - How to boot into Windows 8 Safe Mode from the Normal modeHere's the entire guide with screenshots:1) Open the Run window (Windows key + R) and type msconfig2) In the System Configuration window, choose the Boot tab. Under Boot options, place a check next to Safe Boot and click Apply and OK.3) In the popup, click on Restart.Windows will now restart in Safe Mode.4) If you want to switch back to the Normal mode open the Run window again, type msconfig and uncheck the Safe Boot option.

Answer:Windows 8: Boot into Safe Mode from within Normal Mode

It's Shift + F8...and not hard at all...

1 more replies
Relevance 61.91%

Hi,

I've been trying to clean my system for a couple of days now. I can't boot into normal mode. Only Safe Mode.

I've run the spyware removal in safe mode but it doesn't seem to help.

My administrator account disapeared in normal mode, leaving only a single user account. When I log on, that account will start to open, but never fully loads. I created a new user account and it hangs on the set up. I was able to see the administrator account again, by adding it back to the registry under winlogon but when I try logging on it also seems to be going thru the microsoft steps for setting up a new account.

Unfortunantly I didn't keep notes on all the stuff I've tried. I've run PC Tools Mechanic and also PC Tools Spyware Dr, all in safe mode only. I also had spybot search and destroy running but of course I can't access it in normal mode.

When I went to the control panal and looked at the administrator account, it was showing membership in the administrator and also the debugging group.

I'm sure I've got some sort of bad malware on my computer.

Kath
 

Answer:Can't boot into normal mode, only safe mode. Infected

Welcome to Major Geeks!

Your problems may or may not be due to malware.





kathinpdx said:





I've run the spyware removal in safe mode but it doesn't seem to help.Click to expand...

If you ran our cleaning procedure then where are the requested logs you are supposed to attach? The below is a direct quote from the cleaning procedure.




Step 3: Do You Still Have Problems

Yes, I?m still having problems
DO NOT run the READ ME again!!!! Please attach your logs as given below.
If you do not already have a thread started, start a new thread otherwise post the following in your original thread. Clearly describe in detail the problems you are having and how long ago they started. Think about what you were doing at the time.
Now you need to attach (See: HOW TO: Attach Items To Your Post ) the below logs created while running the above scans
SASlog.txt log from SuperAntiSpyware.
Malwarebytes Anti-Malware log
ComboFix.txt (normally C:\ComboFix.txt)
MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.
You will need to post 2 messages to attach all four logs since only 3 attachments are allowed in any single message. Post all of them in one thread.
Be patient after posting your logs and wait for one of the helpers to get to you. It can take a while to read thru all of the logs and to create individual fixes for you.

Click to expand...
... Read more

1 more replies
Relevance 61.91%

Today after school I went into MSCONFIG and checked the box to go into safe mode so i could run some virus scans and adware scans and stuff like that. Now when it gets to the desktop it has the window that says Loading Windows and then after like 2-3 min. it says password is incorrect and that i should retype it and becarefull of caps lock and stuff like that. The thing is don't have a password. It does this when i boot normally too but it lets me hit ok and hit Cancel without a password entered. All of a sudden it tries logging me in automatically when I start up but the thing is i dont need to log in. So I try to go back into normal mode and I can't. I hit F8 during startup and went to the Boot Normally option but it still does to safe mode. What do I do? How do I log on or how do I get rid of this password thing? One more thing, the window that tells me the password is wrong has an OK box but theres no mouse on the screen for me to click it and I can't use the keyboard to select it.

If this doesn't make sense tell me. But I need help quick.
 

Answer:Can't boot in safe mode or normal mode??? Need help fast.

16 more replies
Relevance 61.91%

Hello,

I seem to be having quite the problem on a computer of mine. After recently installing the directx sdk I am unable to logon through normal or safe mode. When I try to boot up normally, I log in but then the monitors go black but everything else seems to run. Pressing ctrl alt delete works and brings up the screen again but if I try to select task manager for example the screen goes black again. When I boot up through safe mode the computer restarts seconds after loading the windows logon screen. Any ideas on how to get into the computer. I'm pretty sure that uninstalling directx can solve my issues but I just can't get in.

Thanks

Answer:Computer can't boot through safe mode or normal mode

Hello rtsrangel and welcome to Seven Forums.

If you created a System Repair Disc you can use it to boot your computer. Then you can access various System Recovery Options such as system restore. You could then restore your computer to an earlier date/time prior to when you installed the directx sdk.

System Repair Disc - Create

Or perhaps your computer manufacturer created a hidden recovery partition. You can usually access this partition by turning on your computer and immediately clicking the F8 key (top of keyboard.) Keep clicking until you see the Advanced Boot Options screen. From here you should be able to select Repair Your Computer.

System Recovery Options

Please post back if any of this helps or not.

2 more replies
Relevance 61.91%

I have a dual boot linux/xp system.
I was looking at partitions - just listing them - in linux, and now win xp won't come up in normal mode. It will come up in safe mode, however.

Can you help me get my "normal mode" back?

When the horizontal moving bar comes up in normal mode, it just goes on forever. I see the disk light go on for about 8 cycles of the bar. It usually runs 11 cycles before giving me the user selection screen. Now the disk light goes out after cycle 8, and the bar keeps going. I waited 32 cycles before giving up.

I also recently tried to install a Dell XP reinstallation CD I had onto a new partition. I have Partition Commander, which I only run against Windows partitions. The program correctly identified an empty partition and said it had hidden all other partitions. This may or may not have anything to do with my current problem. It did happen in the time frame of the problem appearing. The CD was not able to install XP. It said something about analyzing my system. I left it to do that as I went out for the evening, and when I returned 3 hours later, it was still in that state, so I killed it.
 

Answer:Solved: win xp can boot safe mode, not normal mode

I had done a full back up using Acronis backup software (a new product for me) 3 weeks ago. When I exhausted what meager options I could think of, I rebooted with the bootable Acronis CD and restored that backup. Acronis won my 4 vendor test (others were Norton Ghost, Argentum, NovaStor NovaBackup) for best backup product. It is capable of taking a backup of any partition (linux or windows). I have now tested the restore to all of C. It first deletes the C: partition, then recreates it and copies the image there to. Worked like a charm. Access to XP has been fully restored. Backup took 1 hour, restore took 37 minutes. I'm now a believer.
 

1 more replies