Computer Support Forum

External Hard Drive Not Detecting. Disk 1 Unknown.

Question: External Hard Drive Not Detecting. Disk 1 Unknown.

Hi.
My external (seagate) hard drive can be detected, but it won't show on My Computer. I tried few options however the device is still not being recognised.

It appears in my device manager. I have uninstalled it, plug my hard drive back. It gets detected, but it still won't appear in My Computer.

It also appears in disk management. It's shows as Disk 1 Unknown, Not Initialised and the right column is blank.

I downloaded the MiniTool Partition Wizard and attempted to recover my data. I completed all the steps expect the last step as I can't right click to give the drive a letter.

I have important unbacked information on this device. Any help would greatly be appreciated. Thanks

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Preferred Solution: External Hard Drive Not Detecting. Disk 1 Unknown.

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Answer: External Hard Drive Not Detecting. Disk 1 Unknown.

Hello Liyah,

Your screenshots are two small to be able to read.

For now in Disk Management, see if you area able to right click on the smaller Disk 1 box in the lower pane, and click on an Online or Initialize option in the context menu. Afterwards, make sure the disk has a drive letter.

Disk - Set as Offline or Online

Hope this helps for now,
Shawn

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Guys please help me to fix my hard disk WD elements 1TB

I have tried so many ways to fix it.. but I got nothing in 4 days!!

I have tried from command prompt " chkdsk /f /r "
the first time I tried it works, but something error occured, and now I can't using that method..
when I tried to using that, just show " cann't open volume for direct access"

my hard disk didn't appear on my computer list, but I can reject it.

and anyway I have tried to using minitool partition wizard, but you all can see that my hdd didn't appear with the volume.. just show up disk 2 with 0.00 GB

Anyone can help me to solving this problem ?

btw, My english isn't good enough..but I hope all of you can understand what I mean

Thanks before.!

Answer:External hard drive disk unknown n not initialized!

Sorry to say your WD Elements is dead and you have tried everything.There is nothing left for me to do, honestly. I would have done the same thing before declaring it dead.. No DIY data recovery is possible. The only option open to you is to entrust it to Western Digital Data Recovery partners in your region. Check with them whether there is any hope of recovering data in good shape.Telephonic consultation is free.

https://support.wdc.com/Warranty/dat...y.aspx?lang=en

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Hello. Through the power of google, I have come here to see If I can get any help recovering data. Essentially found this thread: disk 1 is unknown, not initialized, unallocated and just having really similar issues.

Issue is with my sisters External Hard drive, a WD My Passport Elite 070B.
Asked her a few questions on how she was using the drive/any issues and she explained that she had to pull the usb plug while still reading/writing because it would hang/freeze (/facepalm)

Downloaded PW Minitool Recovery and EasyRecovery Pro Trial, but haven't really run any lengthy tests yet. Just tried them out for 10 mins to see if anything would show up. Going to leave the computer on tonight and do a full scan though.

Some other things I have tried:
-Tried connecting it to other PC's/Laptops(XP/Vista/Windows 7/OSX). Same thing.
-Tried different USB cables

Any suggestions or things I should try?

Answer:Unaccessible External Hard Drive: Disk 1 Unknown, Not Initialized

I'm facing the same problem too....
Un-detection of my ext BUFFALO MiniStation HD-PCTU3 3.0

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Hello. I have a Seagate GoFlex 1TB External Hard Disk. I had been using it for quite sometime without any problems. Now it doesn't get detected in "My Computer" window. I checked in Computer Management and the drive is detected in "Device Manager". However, in "Disk Management", it shows as Unallocated. I am extremely perplexed as this drive had a lot important softwares and books and I don't want to format it to make the hard disk re-detectable. Is there any way to restore it to its previous state without formatting?

Any help will be appreciated.

Answer:External Hard Disk Not Detecting

First thing that comes to mind is to shut down the computer then unplug the power for about ten second then plug back in and restart. If that doesn't work and you have another computer or laptop that you can use then test it on those.

A last resort would be to take the HDD out of its holder and plug it directly into the computer using any extra internal plugins. If you do not have any extra ones then unplug the DVD/CD drive and use those. This will give you an idea if there is any thing wrong with the HDD. . .Good luck.

BTW, "Welcome to the Seven Forums." . . .

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I bought a Western digital elements portable harddisk previos week.When i connect to my computer it is not detected.But it detecting on ma friends computer.I tried all the ports.my system config is
Code:
OS Version: Microsoft Windows 8 Pro with Media Center, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3600+, x64 Family 15 Model 107 Stepping 1
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 9400 GT, 1024 Mb
Hard Drives: Seagate 500gb
Motherboard: MSI, MS-7309
plz help me
 

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Hello I have WD My passport 1TB.After knowing that it had lot of bad factors I used HDD regenerator and at 95 percent it stopped working and I restarted my Pc and now my HDD is detecting but not showing up.So I went to disk management and tried this and it shows like this




So I am not able to find any solution.Any other solutions?

Thankyou.

Answer:External hard disk detecting but not opening

Quote:
After knowing that it had lot of bad factors I used HDD regenerator and at 95 percent it stopped working and I restarted my Pc and now my HDD is detecting but not showing up


Bad sectors are physical defects and modern hard drives are designed to automatically fix them via a process called sector remapping. Basically what it does is to mark the original failing sector as bad in an internal table called "G-List" (growing defect list ) and allocate a spare good sector from the hidden sector reserve pool as a replacement to the failing one. This process is transparent to both user and OS.

The only way a bad sector will show up on your disk is if the pool has been completely used. In other words, your remapping pool is so full that it cannot take another bad sector and now the drive is throwing errors that it can’t read from a sector.This is a clear indication that the drive is in a very critical state, has been for quite awhile and is deteriorating at an alarming rate.

There is no point in trying to "fix" this disk. Even if you managed to create a partition, the disk will completely fail very soon.

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I have a brand new Seagate Free Agent GoFlex 1 TB external HDD. Actually it's my dad's and I was suspicious that it might have a virus. So I booted my laptop through Ubuntu and plugged my Seagate once it booted successfully. There was no virus, just some default files that can be found on a new HDD, like UserManuals, an exe file also which I guess might have been the driver. There were some other files as well but I can't remember the names. Relieved that there is no virus, I formatted the Seagate HDD because I knew (or believed) that those files aren't really necessary to run the HD. A message appeared which said the disk couldn't be formatted properly but still was opening with no data in it. Yesterday I wanted some data from my friend and plugged in the HD in her computer. The HD did open and drive window appeared with no data in it. Everything fine. Suddenly the window disappeared and drive was not there even in My Computer. I unplugged and replugged the HD many times but the HD could not be detected. Now I can't use this Seagate HD, as it's not even being detected.

What went wrong? Did something happen due to the deletion of those default files? Or something else went wrong?

Please help!
 

Answer:Seagate FreeAgent GoFlex 1 TB external hard disk not detecting

When the drive is plugged in, does it appear in the disk manager?

(To get to disk manager click START > Right click on Computer > Manage > Disk Management)
 

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Lenovo Thinkpad T410 is not detecting transcend 250 GB external hard diskI have XP installedI have updated my bios also.It is also not shown in Disk Management.My hard disk is being detected on other desktops and laptops.My hard disk has only got a usb connector and no external power cord is provided with it.Transcend Storejet 25 mobile 250GB is my hard disk Please help me sort out this problemIhave tried every thing. Thankyou  

Answer:Lenovo Thinkpad T410 is not detecting transcend 250 GB external hard disk

Please somebody reply as soon as possible.Thankyou

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Hello,

I have run into a problem that has been causing me quite a bit of headache as of late. A week ago, my WD Elements External Hard Disk is not displaying under hard disk drives, but does display under Devices and Printers. This is what it shows under computer management:

I have tried to initialize the disk using MBR and GPT options but failed receiving I/O Disk Error.

Please help, thank you.

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I have Samsung 500 GB external Hard drive. Suddenly my hard drive was not detected by my laptop. It is detecting other 16 GB USB drives and data cards. When i plug in I am not getting any message or nothing is happening. My OS vista 64-bit
 

Answer:External Hard drive not detecting

Have you tried it on other machines? Did it get bumped? Is it spinning? Does it show up in Device Manager?
 

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Hello,

System - Windows 7, 32 bit, Kaspersky total security

Problem with external hard drives.

1. Toshiba 2b hard drive is not recognizing by my PC
if recognizing hardly creating tik tik sound and disturbances in file transfer (no transfer).

2. WD 2tb hard drive is recognizing but sometimes creating disturbances in file transfer (no transfer).

3. 4tb WD hard disk also not recognizing by PC

Hard disks with external power adapters working with PC but disks without external power are creating
severe problems like not detecting, if detecting not functioning properly, file not transferring mainly large
files. Whereas all disks are working fine with my HP Laptop.
On my laptop I can use 2 external hard drives with 2 usb ports and can transfer files directly from one to
another external drive but on PC it is impossible, creating functional problems. Pen drives are slow but OK
on PC.
Some people suggesting for PC Format, Kindly suggest me solutions.

Thanks in advance
 

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Hi,

I tried to connect my friend's external hard drive to my laptop. First it got detected, drivers got installed. Drives were also being displayed. But now, the drives are not being shown.

any solutions??
I am using Vista 32-bit.

Laptop: Acer.
 

Answer:external hard drive not detecting

actually I forgot to mention .... the hard drive is being detected, but the volumes are not showing.
 

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Bossman is trying to connect his external 120Gb 2.5 IDE Hard Drive to his PC.
I tryied the USB Connection, and the light turns on, but the drive is not detected. I have drive this on all the USB ports
I connect the drive in my PC, and it works with out a problem.
There is nothing wrong with the USB as there is as lot of other devices connected too it.

Now I connect the drive via firewire on bossman's PC and it works.

Now Bossman has a crazy amount of USB devices on this PC.
1x Keyboard / Mouse
1x PDA sync cradel
1x Bluetooth adaptor
2x Chinese writing tablets.
1x Printer
1x USB hub.

Would it be possible to say that all this USB devices are drawing too much power?

Answer:USB External Hard Drive not detecting

Try this:
A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive

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I have connected 2 Ext HDDs(same model) into same machine, one of them is not working after a system reboot. I have tried connecting that into another machine and its detecting as Generic USB hub only.

Ext HDD Model: Iomega® UltraMax 1TB Triple Interface External Hard Drive

Any help you guys can provide would be most helpful.
 

Answer:External Hard drive detecting as generic USB Hub

Are you able to access the drive? If so format it again and plug it into the other machine and see if it recognizes it.
 

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This is reallllllllly important, my Dad's going to flip when he gets back.We wen't halfs on an external hard drive which Windows in now not detecting, it comes up under device manager where it says everythings dandy however under volumes it has no data for the drive.When you load up Disk Management it says I must initialize a disk before Logical Disk Manager can access it. Disk 2 is already checked and MBR is selected so when I press Okay an error message pops up saying 'Incorrect Function' Same when I select GPT instead of MBR.Then when I try to right click Initialize disk is grayed out. It wasn't about half an hour ago though :/ Half an hour ago when I pressed Initialze disk it came up with 'incorrect function' again

Answer:Windows not detecting external hard drive.

Can you right-click on it and format it?

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Hi, I have a Windows 7 Ultimate 32 bit. I have 2 external hard drives. I can use the first one but the second one, I can't use it. It works in Windows XP, but not on this one.
When I insert it, the green light on the HD is on but I can hear no sound, the sound I usually hear when I insert the other HD. There is no activity on the computer, neither can I see the HD from the My computer.
I tried looking for solutions online but none of them helped. Attached are the screenshots which might help. I cannot delete the content nor can I move it to my computer as I have no space. Thank you for helping me.

Answer:External Hard drive not detecting in Windows 7

Hi allen2013,

Welcome onboard.

Forget about the first one which can be seen and worked with on both XP and Windows 7. Please pull that out and keep it far away beyond your reach.

Now tell us the manufacturer/make/ model/ capacity of the problem drive - the second drive.

Tell us whether it worked on Windows 7 before.

Safely remove all other USB drives/Card Readers on your Windows 7 PC - I presume it is a desktop. Just plugin your problem drive only and post a fresh screenshot of how it looks in Windows Management.

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I have recently purchased a Samsung SP2514N external hard drive. I have windows xp. I have installed it using the windows installation wizard. When i click on My computer it does not show up but when i click on safely remove hardware i am given an option to eject ‘USB disk – Samsung SP2514N'. And when i right click My computer/ Device manager/ Disk drives it shows Samsung SP2514N. I have tried updating the driver but nothing has changed. Can anyone explain to me how can I save my data to the external hard drive?

Thanks

Mogz
 

Answer:Problem detecting external hard drive

I would try to see if the disk is formatted in disk management. To get to disk manager, right click my computer, go down and select manage. Once in the Computer Management utility, go to Disk Management, your External should show up there as an unallocated disk. On the Bottem part of the split screen right click the area with the diagnol lines. If your disk is not initialized go ahead and do that, make it a primary partition, select the drive letter and such, and select quick NTFS Format. If you have any CD rom drives it will skip letters for those drives, then give you the next letter.
 

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I have an external hard drive (Western Digital Elements - 1TB, aproximately 2 years old), which is not recognized at all from a newly bougth ZBook 15 G3. When the disk is connected to the computer it spins up properly but apart from that I receive no other indication or message. I checked at the disk management of windows and I can't see the disk at all. I faced the same issue while I was using linux with the same computer and still I could not see the drive entry at /dev or by running any hardware/disk detection command like lshw or fdisk. Other removable media like usb sticks or external drives are working properly. Initialy I thought that it was an issue of the disk, but when I tried it to 4 other computers running both linux and windows and it worked flawlessly.  Any ideas? Thanks in advance

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This is reallllllllly important, my Dad's going to flip when he gets back.

We wen't halfs on an external hard drive which Windows in now not detecting, it comes up under device manager where it says everythings dandy however under volumes it has no data for the drive.

When you load up Disk Management it says I must initialize a disk before Logical Disk Manager can access it. Disk 2 is already checked and MBR is selected so when I press Okay an error message pops up saying 'Incorrect Function' Same when I select GPT instead of MBR.
Then when I try to right click Initialize disk is grayed out. It wasn't about half an hour ago though :/ Half an hour ago when I pressed Initialze disk it came up with 'incorrect function' again
 

Answer:Widows not detecting my external hard drive

Can you connect the drive to another system to find out if it is your computer or the drive that has problems?
 

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I have a 1TB external hard drive and my Yoga won't detect it. The same port detects my cell phone, and other storage devices.  I'm not technologically savvy, so if anyone has an idea of how to get it to boot again, and can give me step by step instructions, that would be great.I can't find a tech support phone number anywhere.  Thankyou

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hey guys cud ya help me out ...m stuck....m not abl ta detect one of ma harddisk drive..i dun kno whr da hell has it gone..may b sm kindda virus has smitten it..do temme sm way out of it...
 

Answer:Hard disk drive not detecting

Could you please type correct spelling. I hate having to decypher messages.
"stp tyeping liek y0u cNt sple werdz"

Write a more detailed description of the problem that I can read and I'll see if I can help you out.
 

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I am using windows 8 and I have read previous threads with similar issues that I face but my problem is unique. My 60GB external Hard disk was manufactured by FUJITSU and was taken out of a dell laptop. When I bought a case for it yesterday it was tested in a laptop computer to see if it was working before I paid for the case and it was working properly. However, the owner of the laptop removed the cable without safely ejecting the drive first. Later, I connected it to several computer and it would install and be detected in Device manager, Disk Management and even devices and printers but it does not show in My Computer nor does autoplay options pop up. In disk management it is shown as Disk 1 unknown not initialized as shown in the attached screenshot.

I notice that whenever i open disk management, it prompts me to initialize the disk but when i chose gpt and click ok, this window pops up

when I right click the Disk 1 the initialize option is gray and only offline, properties, and help are available. I used mini partition tool and this is what i get

I am at my wits end. Please assist. I do not need what is inside the hdd. I just want it to work.

Answer:External Hard disk not initialized, unknown.

"I notice that whenever i open disk management, it prompts me to initialize the disk but when i chose gpt and click ok, this window pops up"

Did you try initialising it as an MBR disk?

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I have a LaCie external hard drive (this one here) that was given to me by a friend, and for one reason or another W10 wont show the external drive as an option under Devices and Drives when selecting "This PC" or My Computer. I can see my SSD with the OS and the internal 2nd drive but not the LaCie. The only place it shows that it knows a drive is connected is in the task bar where it gives the option to eject the drive and in "Devices and Printers". And selecting the drive from there doesn't provide many options, it just opens the properties window for the drive. I don't even see anything telling me what format the drive is, but I have a sneaking suspicion its formatted for a Mac. Is there a way I can get this drive to show on my computer?

The only thing I can think of is to try installing some firmware updates from LaCie's website, but since this drive contains film footage (that im not sure has been backed up or not so its possible this is the only copy of the footage) I want to be absolutely certain that installing the firmware wont erase anything on the drive.

Answer:Detecting but Wont Open LaCie External Hard Drive

You are probably right that the drive is formatted HFS+ for Mac.

With the drive connected, open Disk Management (search for Computer Management > Disk Management). Here you can see what the drive looks like to Windows.

If you right click on the LaCie drive shown you may have the option to format the partition(s) NTFS for windows, or you could convert the entire disk to a MBR Disk.

If the procedure is not obvious you could post a screenshot of the Disk Management window for us to look at.

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hi, I was trying to create recovery image using HP recovery Manager. I was seeing an option to write into USB FALSH drive or DVD.  When I had inserted external HARD drive, HP recovery manager was not detecting . After that I had inserted PEN DRIVE which was detected by recovery manager. Does it mean I should use either PEN DRIVE or DVD to get the image ?I understand it meant for PEN DRIVE , but I dont why I can not export it to exteranl hard drive ? Product numberX3C61PAProduct nameHP Notebook - 15-ay083tu 













Solved!

View Solution.

Answer:Create recovery media - not detecting external hard drive

>>> Does it mean I should use either PEN DRIVE or DVD to get the image ? Hi, It supports USB pen drive or DVD only and external HDD is not a pen drive. Regards.

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Edit:
My games on my external hard drive are not detecting the ATI Mobility Radeon X600 128MB card located on my C: drive laptop. The games located on my internal hard drive detect my video card, but the ones on the external do not. The games run fine and everything on the external, but I cannot change the resolution to 1280x800 simply because it's not detecting a video card. Any ideas? Thanks.

Quick question: Does Dell offer the drivers for the ATI card with the laptops or no?
 

Answer:Games not detecting video card on external hard drive?

try reinstalling the drivers
 

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I have a LaCie external hard drive (this one here) that was given to me by a friend, and for one reason or another W10 wont show the external drive as an option under Devices and Drives when selecting "This PC" or My Computer. I can see my SSD with the OS and the internal 2nd drive but not the LaCie. The only place it shows that it knows a drive is connected is in the task bar where it gives the option to eject the drive and in "Devices and Printers". And selecting the drive from there doesn't provide many options, it just opens the properties window for the drive. I don't even see anything telling me what format the drive is, but I have a sneaking suspicion its formatted for a Mac. Is there a way I can get this drive to show on my computer?

The only thing I can think of is to try installing some firmware updates from LaCie's website, but since this drive contains film footage (that im not sure has been backed up or not so its possible this is the only copy of the footage) I want to be absolutely certain that installing the firmware wont erase anything on the drive.

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Hi,

I'm new to this forum.

My external hard disk (Seagate) is detected in the task bar after connecting, but not visible in "My Computer".

It is visible in Device manager under Disk Drives but not under USB.

There are few threads in this forum which are similar to mine, except that their Drives are visible in the Disk Management as Unallocated Space, mine is not.

SEE ATTACHMENTS !!!!!!!!!

I've tried all tools, tried in Windows XP still no solution.

Is there any way to atleast recover the data !!!!!!!!!

Your reply is appreciated !!!!!!!!

SEE ATTACHMENTS !!!!!!!!!

Answer:External Hard Disk, Unknown, Not Initialized ! No Unallocated Space.

Hi Pradeep,

Welcome onboard.

" I have tried all tools" - can you please enumerate what all tools?

Have you tried running the Seagate SeaTools for Windows to diagnose/repair.

If not check your external drive now.

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This quick new hard disk. So sad I cant access it anymore? why this happen?

You can see from the photo MY computer cant even see this driver anymore, so I check on the
- Disk management it said unknown no driver letter too ,Not initialized.
-Click Initialized it said i/o device error

I have try uninstall the device and restart let it install again still the same.
Checking many thread have the same problem, I wonder anyone solve this kind of problem before?
--------------
Update the possible cause of it, I believe my external hard disk spoil because my laptop was low battery and suddenly off either it goes Hibernate or off there is no time to read or write in the hard disk.
Then I just unplug the external hard disk.

If you face this situation don't unplug it, turn on the computer back and do a proper remove or shut down everything.

Answer:1TWD external hard disk unknown,not initialized,unallocated,i/o error

Is this an external drive attached via a USB hub ??

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Hello

Just a quick post about my fix to this issue. After getting my PC rebuilt by a colleague I got this issue. I noticed that he had mapped storage volumes to G & H which are usually used when I plugin USB devices. So my fix was:

1) deactivate these storage volumes
2) shut down (overnight as it happens).

I did also have a quick poke at the hard drives but didn't change the configuration.

I appreciate this error is generic but thought I'd post as it may help someone else with this VAGUE PIE-IN-THE-SKY ERROR MESSAGE.

Am Newbie so please be kind.

Answer:USB external hard drive comes up as unknown device

I'm not sure what you mean by Deactivate a storage volume?
All you needed to do was go to Start/Run and type diskmgmt.msc and press enter. In the Disk Management window, Right click the drive and choose Change Drive Letter or Paths, choose a different drive letter that is not being usd.

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hello there ,
i have a Toshiba hard drive 500 GB it was working fine but suddenly when i plugged into my laptop i discovered it is not working and when i go to disk management it said Disk 2 unknown and not initialized.
i tried to plug it in another computers but nothing changed.
i have many thing in that drive i need them so could you please help me ?
 

Answer:my external hard drive is unknown and not initialized

I assume you have tried another usb cable; that is the very first thing to do.
If you have already done the above, then the next thing I would do would be to pull the drive out of the enclosure and connect it as an internal drive. Note you must have a working desktop to accomplish this task. If that does not work, you can send the drive to a data recovery shop. This last step is NOT cheap so get an estimate. A simple recovery using software can run $250 or so plus the cost of whatever media you want the data copied to AND it goes way up from there.
i have many thing in that drive i need them so could you please help me ?Click to expand...

Data you do not backup is data you do not care about AND you should expect to lose said data. All drives fail; it is only a question of when your drive will fail.
 

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Hi there
I have connected my USB external hard drive to my machine and i get an error message that the device is malfunctioning. I have installed SP2. And run Virus programs but to no avail! The Hard drive does work on other Machines so its deffinately not the hard drive. The External drive has also been set to slave. Please help!

Answer:USB external hard drive comes up as unknown device

Howdy markhimself.. Try setting the External to master.. When you open your device manager are there any yellow question marks besides the Hard drive?

Also right click ym computer..Click manage..Then disk management..Does the HD show in there/

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Recnetly I noticed I had a 4th hard disk drive instead of 3.
The strange thing is that I can't remember adding one..
I just got my 2 internal hard disk drives and 1 external hard disk. But now it shows 4.
Also, when I try to open this 4th hard disk it gives an acces denied error message.
When i look at it's properties it shows this:
http://i48.photobucket.com/albums/f2...g?t=1266766366

Also, I'm unaible to scan the hard disk. For my other hard disks, when I right click, I got the option to scan for virus. This option isn't in the list when I right click this new station.
Here are the menu list by right clicking on the HDD's.
http://i48.photobucket.com/albums/f2...g?t=1266766998
http://i48.photobucket.com/albums/f2...g?t=1266766998


Where does this hard disk come from?
Is it a virus because of a virus?
Why can't I access it?
Is it because of a program I installed?
Do I have to remove it and how?
Please help.

Answer:Unknown new hard disk drive.

Do you have a media player plugged in by any chance? (iPod, Zen, Zune).

That would also show up as a removable drive, BUT, if it was a media player, you would be able to access it.
Mine has done that with my camera also. it would show 2 separate drives....one that I can't do anything with, and the other which is where the pictures are stored. If I remember, they are called "removable drive" and "fixed drive.

I guess my first guess would be an external media player. If you have one plugged in, I'd unplug it from the computer and see if that other drive disappears.

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my hard drive changed to raw, and now do not look in windows! In the data manager, I can see that it exists. unknown disk no initiated! I can not format it and can not change partition or do anything else? I have tried many programs, mini tools two but it's coming nowhere! is anyone who has any idea how to format or restore it? I have my child's movie, photo and much more on it.Sincerely, Hamidi

Answer:Hard drive to RAW and unknown disk

Welcome to the forum. Raw means its lost the paritionyou need to download specific parition recovery software which will return all the files. If its not showing in disk manager thats worrying does it show correct in the bios?

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I had a WD 2TB external drive which I transferred successfully to a USB 3.0 enclosure months ago. Then I moved and the drive has been packed away in the trunk of my car since.

I just got it out as I need some files on it, and when I hooked it up it didn't work: the computer recognized it as a CD drive or something... in Computer it would not show up or show up as just a drive letter ... in disk management it said No Media. I tried it on another PC too to no avail.

After much research, the most likely solution looked to be to get a new enclosure. So I did, but the drive still isn't working, but in a different way.

When I first hooked it up, all looked well: the system tray showed correct recognition of the drive and enclosure type/brand and installed the drivers successfully.

But the drive no longer shows up in Computer at all, and in disk management it now prompts me to initialize the disk, and has it marked as Unknown, Not Initialized.

I have spent all day trying to fix this problem, and have read a million threads on different sites and tried everything, to no consequence. I need the files on the drive, and have tried all of the following:

- booting in ubuntu and knoppix via cd - drive is not recognized

- every major app for this type of problem i saw recommended: seagate seatools, partition wizard, wd data lifeguard diagnostics, power data recovery, find and mount, a bunch of stuff on hiren's boot cd, test disk, etc.

In most cases, the drive was not recognized at a... Read more

Answer:External Hard Drive HELL (Unknown, Not Initialized)

Do NOT initialize it. With a usb stick or dvd Puppy Linux boot firmly in place ready to boot, can you reconnect the WD 2TB drive back to the computer like it was in the old days? Boot Puppy Linux, copy all the data folders and files onto another reliable external media. If that does not work, you might be heading for a local business-oriented computer fix-it place. However, let's see what others here might want to add.

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I have discovered that my external hard drive is showing "unknown file system" hence why it will not show anywhere on the computer for instance under disk management or my computer, is there any way to get around this? like can a file system be recovered?

Answer:Unknown file system on external hard drive

Is this the same Iomega drive you had problems with before?and did you follow the advice of reformatting it on a different machine before trying to use it again?

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I had a WD 2TB external drive which I transferred successfully to a USB 3.0 enclosure months ago. Then I moved and the drive has been packed away in the trunk of my car since.

I just got it out as I need some files on it, and when I hooked it up it didn't work: the computer recognized it as a CD drive or something... in Computer it would not show up or show up as just a drive letter ... in disk management it said No Media. I tried it on another PC too to no avail.

After much research, the most likely solution looked to be to get a new enclosure. So I did, but the drive still isn't working, but in a different way.

When I first hooked it up, all looked well: the system tray showed correct recognition of the drive and enclosure type/brand and installed the drivers successfully.

But the drive no longer shows up in Computer at all, and in disk management it now prompts me to initialize the disk, and has it marked as Unknown, Not Initialized.

I have spent all day trying to fix this problem, and have read a million threads on different sites and tried everything, to no consequence. I need the files on the drive, and have tried all of the following:

- booting in ubuntu and knoppix via cd - drive is not recognized

- every major app for this type of problem i saw recommended: seagate seatools, partition wizard, wd data lifeguard diagnostics, power data recovery, find and mount, a bunch of stuff on hiren's boot cd, test disk, etc.

In most cases, the drive was not recognized at a... Read more

Answer:External Hard Drive HELL (Unknown, Not Initialized)

Do NOT initialize it. With a usb stick or dvd Puppy Linux boot firmly in place ready to boot, can you reconnect the WD 2TB drive back to the computer like it was in the old days? Boot Puppy Linux, copy all the data folders and files onto another reliable external media. If that does not work, you might be heading for a local business-oriented computer fix-it place. However, let's see what others here might want to add.

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Hello,
This is my problem... I had to reinstall windows and all is going well so far (just very tedious), but after plugging in my external hard drives one of them has folders that I believe are from Microsoft Update installations (which included a couple of device drivers) or possibly from HP device updates... (they look like this L:\7f6b418af72e04b214924794b837d42e). I'm guessing these folders should be appearing somewhere on the C drive similarly to the M$ update logs within the Windows folder. Or maybe they should just be disappearing after the update is installed. I'm not worried about these and feel comfortable deleting them, but I'd like to just not have it happen. I think this has happened to me before, but it was a long time ago and I cannot remember the solution.

I'd appreciate any ideas as to how to have these files route to the correct destination.

Thanks much in advance,
Sbergstc
 

Answer:Unknown folders appearing on External Hard Drive

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Hi Jumanji,

My external HDD (WD) is not getting recognized in my laptop from last few weeks. I have followed different threads but didn't get any working solution.

I have tried below options:

1. Disk management : Initially showing MBR/GPT options but none worked. After that its showing my external HDD as 'Disk1 unknwon not initialized'.

2. MiniTools Partition Wizard : Installed MiniTools Partition Wizard v9 in my laptop however my external HDD is not showing in the tool as Disk2.

Could you please help me to get the issue resolved or recover the data at least.


Many thanks !!

Answer:External hard drive is showing 'Unknown Not Initialized'

Welcome onboard.

External HDD - Western Digital Model No/Name: ? Capacity : ?

Please post a screen shot of Windows Disk Management with only the faulty external connected. Disk Management - Post a Screen Capture Image

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While running a duplicate file finder on my external hard drive I found over 30,000 files which are .bmp. I do not know where they came from Many are "copies" of my photographs. Since I never use .bmp for saving my photos I have not been able to explain this. There are many more which are not my photos but things like web pages, etc.
Since the only way I can delete all of them is to click each one separately. I am just wondering if I do a search of that drive using .bmp and then get a list and can delete all. Is there ever any file that is .bmp that should not be deleted? Hoping that there isn't so I can just get rid of all of these in one swoop.
Thanks for any help you can provide.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, Intel64 Family 6 Model 78 Stepping 3
Processor Count: 4
RAM: 16204 Mb
Graphics Card: support.com Remote Driver
Hard Drives: C: 1838 GB (925 GB Free); D: 23 GB (2 GB Free); G: 3725 GB (1555 GB Free); J: 2794 GB (332 GB Free); K: 1862 GB (245 GB Free);
Motherboard: HP, 816D
Antivirus: Windows Defender, Disabled
 

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I have a LaCie external hard drive which works fine on other pc's running Windows 7 Ultimate, but on this one it is an "unknown device". I have tried it in different ports but with the same result. I've checked with Windows Compatability and the exact model is listed there as being compatible. I've been to the manufacturer's website but there are no drivers available.
I have the same problem with any USB device I plug into any port. I have tried a complete Windows re-install from a different CD but it made no difference.
The only USB devices that work are the keyboard and mouse.
I have given the LaCie HD as an example because I am hoping that if I can get a specific device to work, I may be able to solve the problem with others.
I've done the upper and lower filter removal thing in Regedit, and have uninstalled and reinstalled the USB drivers numerous times but nothing works. I've also updated the BIOS.
Any ideas please?

Answer:External hard drive found as unknown device

NOT a pro ! but i think after what u have done the only thing faulty would be your ports <<<<

I had the same problem with my pc and after a hell lot of time waste i came to know that my ports are out ......

Am not sure whats the case with yours ........

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hi my friend asked me to have a look at a there external hard drive after she split coke on it, and it stop working, the power is still getting to it the hard drive is still spining but the driver appears to be missing.

there is no vissable water marks (no sign of damage within the casing) (also there is no arking, burn marks)

there is power to the board and driver (light on the front and the driver spinning)

mine and there laptop both recognise that there is something there (as a 'unknown device') but it doesn't recognise it as a storage device.

when it did work it installed drivers from the windows drivers. i manually tryed choosing these drivers without success. it came back error code 10.

so i am unsure what the problem to be except the driver is missing,

much abilaged if anyone can help

just to in form i am running on vista
 

Answer:Toshiba external hard drive unknown device

I think it likely that the usb interface in your external enclosure may be damaged.
The drive may still be undamaged, and transferring it to a new enclosure may be your best best.
Such enclosures are relatively cheap and easily available.
I would not suggest continuing to use the existing enclosure.
Depending on the damage done to the usb interface, that damaged device could cause damage to the usb port of your computer.
Hope this helps.
 

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I have a Hitachi external usb Hard drive model H2160U This drive will recognize on xp. I have used it once on a vista machine and have files on the drive from said vista machine. However, now when i plug it in to either a vista machine or windows 7 machine it comes up as unknow device and not supported drivers. I dont have the drivers for the HDD any more. I have tried to find them online but can not. Is there anything that I can do to make this drive work?? I have tried to delete the USB unknown device in device manager and reconnect but still get the same error. Any tips would be helpful. Thanks
 

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My computer keeps refusing to start up. I have to re-install windows each time. Hard disk keeps making a "funny" noise. I have an 80gb hard drive and have used 40gb so far. I want to back up everything incase my hard drive fails. Could I backup to an external disk drive? would I need to install windows on the external drive. or is there a better way to save all my files, downloads, and software? When I bought the PC it came with software already installed and a recovery disk. But obviously I dont want restore to factory settings as I will loose everything. Any advice would be much appreciated.

Answer:backup from hard disk to external disk drive

You could use commercially available back up software like Ghost click here or Acronis click here

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As I said in title, my HITACHI external hard drive cannot be recognized.I tried several ways to detect problem: 1. connect 320G HITACHI external hard drive(MODEL: N2502B,5400rpm) to X220, cannot be recognizied, message in Device Management: Unknown device 2. connect HITACHI external hard drive to HP laptop, can be read successfully 3. connect  a 2G USB flash derive to X220, can be read successfully  ------------------------------------------------------------------------------------------------------------------- By doule clicking Unknown Device properties, such information can be found: Device Type: HITACHI external hard driveManufacturer: (Standard USB Host Controller)Location:     Port_#0002.Hub_#0004Device status: Windows has stopped this device because it has reported problems. (Code 43)   Does anybody know the solution? 

Answer:HITACHI external hard drive cannot be recognized by X220-Unknown Device

By doule click Unknown Device properties, such information can be found: Device Type: HITACHI external hard driveManufacturer: (Standard USB Host Controller)Locationort_#0002.Hub_#0004Device status: Windows has stopped this device because it has reported problems. (Code 43)

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hi there..

my name is Anis...i just bought external hard drive 500gb...but after I formatted it..it's just about 400++ gb can be used..i would like to know..how to use the extra/reserve space for my ext hard disk?by any means, i want to fully use my 500gb space for the external...please help me...thank you...
 

Answer:How to fully use the extra hard disk space for external hard drive?

It should have about 465GB, what are you seeing?

You will not have 500GB due to the conversion between binary and decimal for reporting sizes.
 

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Gday

I have emailed Paragon and am awaiting there reply, but you guys seem to know a lot more and try and solve the problem

Up to this point I have used either Acronis or Paragon for my backups, I prefer Paragon over Acronis, mainly because the restore by Paragon is far quicker.

I have both bootable CD's, but in this instance I would like to concentrate on Paragon.

I downloaded Paragon's Advanced Recovery CD. 2009 Build 6730. Put it in my rom and booted ....... looked at a black screen for 10 minutes. Removed it and rebooted, it got stuck at the loading of Vista, then I got another black screen no hard drive movement.

Rebooted again, this time with the regular Paragon bootable CD. It booted into the recovery console.

Now this is where things go from bad to worse. I tried finding my OS, after a lengthy period I received an error disk 2 i/o fault!!! ....... no operating system found.

Now disk 2 is my external hard drive where my backups are kept.

So I rebooted with the CD in, went into the recovery console and clicked on "safe restore", after playing the waiting game I get a message disk 2 i/o fault!!!.

Took out the Paragon CD, put in the Vista one, tried a repair, but there was no OS to repair .

So I installed Vista, and because I didn't want to have to reinstall all of my programs again (yer lazy I know, but that's what backup's are for).

Checked with the fresh install, that my two external hard drives, had there drivers and were present. They were ... Read more

Answer:Paragon Hard Disk Manager Suite & USB External Hard Drive

Anyone?

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[Seriously need help] External hard disk causes hard drive failures & OS crashes
The thread is rather long. Only read what you think important. Skip the rest!

We have a serious but mysterious problem. We have spent already one week but drawing a blank.
Two hard drives have been crashed and failed (unreadable). One computer has hung a few times unexpectedly and had one weird restart (no memory dump produced).
I suspect all the recent problems have to do with the new USB external hard disk (Buffalo MiniStation Lite: HD-PE250U2).

**********
Formatting USB external hard disk
**********
Originally I would like to use the program given by Buffalo to format the external drive once but we failed. We simply used Windows to reformat the drive into NTFS. I did not use the TurboSpeed advertised by Buffalo, or run its free program.

**********
Case A: Multi-transfer causes system crashes?
**********
The first time we met the problem.
We were trying to help a friend to backup data on an old drive, about a few years old. We plugged in the Buffalo USB portable hard drive and transferred a whole lot of files to the drive. Several cop/cut-and-paste operations were active at that time. The whole system completely froze up. It doesn't respond at all. Only a hard restart could help.
Restarted. Tranferred again. Several cop/cut-and-paste operations were active.
Hard drive crashed - the beginning of the nightmare!
Windows restarted. Chkdsk was running. Saw many lines of messages with:
&... Read more

Answer:[Seriously need help] External hard disk causes hard drive failures & OS crashes

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okay... i am using pentium d 2.8 with 2gb ddr2 in my pc. my motherboard is ecs p965t-a v1.0b. i have 3 hard disk, one ide interface 80gb which i used for installing my windows vista and programs exclussively. and 2 sata 250 and 160 gb. i was using asus for my video card before with 128 mb memory. and i then i changed it to nvidia geforce 7300 256 mb. fe days after installing my new video card, windows started to boot slowly and sometimes even takes an hour. so i thought the windows was damaged so i tried reinstalling it and it works okay again. but after a few days again it started to boot slowly. so i was thinking that something is wrong with my video card but is not. i noticed that in "computer", my other sata hard disk does not appear.. but sometimes it would appear and dissapear again. sometimes i can open it but sometimes not. so i am getting confused if my hard disk is damaged or not. my hard disk is seagat 7200 rpm. i need your help guys and i hope this will be solved. thanks alot!

Answer:Windows vista not detecting my hard disk or my hard disk is damaged?

Well that paragraph was hard to read...Double check all your connections to the drives.You say you thought there was trouble with the vis card " but it's not "...how did you determine this ? ?Have you checked your system operating temps ? ?

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I have a Samsung s2 1tb external hard drive.

Today when I hooked it up to my laptop it would not load. It will shows local F drive when it usually will say samsung Drive.

A pop up box will then appear stating "you need to format drive"

I know if I reformat it I will lose all my data which I will not do.

When I look in device manager it states that the external hard drive is installed.

I attempted to go through start menu and type cmd then F: and it states "The volume does not recognize this system file. Please make sure all required system drivers are loaded and the volume is not corrupted."

PLEASE HELP I DONT WANT TO LOSE ALL MY FILES

Answer:Samsung s2 external hard drive not loading showing local disk F drive

With the external drive connected, Go to Disk Management (Start > type: "computer" > click on Computer Management > click on Disk Management)

Determine which disk is the external drive.
If the external drive shows here as a healthy volume, Right click on the large box to the right of the "Disk 1" / "Disk 2" lable and choose: Change Drive Letter and Path.

If there is nothing but a grey box or "Unallocated Space" next to the disk number then Right click on the disk number (the box) and choose: Change Drive Letter and Path.

Change the drive letter to anything else > OK.

If you can't do any of the above post back. If you can post a screen shot of the Disk Management window that can help.
Do not initialize the disk or format it or you will lose your data.

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Hi. My external hard-drive stopped working yesterday. This is what's happening:

I plug it in as usual, then it says "You need to format the disk in drive F: before you can use it. Do you want to format it?".
I'm thinking it's more than likely an issue of having pulled out the usb cable without clicking 'safely remove'.

Yesterday I actually got it working again briefly by typing "chkdsk F: /R" into command prompt. Now when I do that it doesn't work, it says "The type of the file system is NTFS. Unable to determine volume version and state. CHKDSK aborted." And when I double click on F: drive in my computer it says "F:\ is not accessible. The file or directory is corrupted or unreadable".

Are there any other options besides using some sort of data recovery tool (I'd rather not do this just because it takes a long time)?
 

Answer:Solved: External hard-drive:...format the disk in drive F: before you can use it.

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I am looking for an External (portable) Hard Disk Drive for back-up/storage of files on PC - mainly photos, music and movies - looking to spend around c. £50?Not sure what I should be taking into account when looking (apart from memory size) but found this:I am looking for an External (portable) Hard Disk Drive for back-up/storage of files on PC - mainly photos, music and movies - looking to spend around c. £50?Not sure what I should be taking into account when looking (apart from memory size) but found this:click here =1-3Any good? Anything else that others may have come across? Any other considerations I should take into account when choosing?Any good? Anything else that others may have come across? Any other considerations I should take into account when choosing?

Answer:External Hard Disk Drive

Your link didn't work! I have the 120G version of click hereIt is self powered from the USB port.

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I currently have two external hard disk drives I am having major problems with. One is a SeaGate Free Agent and the other a Hitachi which seems actually to be a Western Digital internally.

Both of them have recently stopped working. When I say stopped working I plug them into the USB port and both of them spin and light up but they continue to spin and never mount or connect properly. I can see the Hitachi is making some connection when I look in syslog but I don't know what to make of it.

I have attached segments of the syslog where the Hitachi was plugged in and then removed. However nothing to report from the syslog when the SeaGate was plugged in or removed.

The Hitachi was plugged in at about 11:03:15secs and unplugged at 11:06:15secs. I plugged it in again at 11:07:05secs and unplugged it again at 11:10.

The SeaGate is under warranty but I am concerned about sending it in with the personal data on it. I have tried using SeaTools suggested by SeaGate but it does not recognise the drive. Are then any other ways I can retrieve the info of this drive or at worst ensure all data has been removed before sending back for a Warranty Return?

The Hitachi is not under Warranty but the supplier has offered to replace it. Again I would like to do everything possible to retrieve the data on it, or at worst ensure everything is deleted.

I have also tried plugging both of the drives into my girlfriend's OLD Sony Vaio but it did not recognise either of them as well.

We ... Read more

Answer:External USB Hard Disk Drive help

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First of all, hello everyone!

I have a Dell XPS laptop and use an 80 GB external hard drive for storage. I actually found a site that has the drive which can be found here:
Toshiba (MK8032GAX) 80 GB IDE Hard Drive Product Reviews and Price Comparison - Epinions.com

But I am running out of space and was thinking of buying a new drive, say at least 250 GB.

I checked with the local computer store and they had 320GB for CAD 72.00, which I found quite reasonable.

The only thing is I am not sure if I should get SATA or IDE, which the guy at the store asked me and I had no idea what the difference was. I think the one I have right now is IDE (it says on the site I posted above) but I don't know much more than that.

My main concern is speed, as I will be using the new one to store movies and it would be better if I could just watch the movies straight from the drive rather than having to copy it onto the pc because the speed is too slow.

Also, as I have a laptop, it would have to connect via a USB port, so I would need an enclosure (or hard drive box), which I am aware of!

So any advice on would be much appreciated

Answer:External hard disk drive?

If you have USB 2.0 you have a max of 480 mb/s. Sata gives you either 150 or 300 mb/s and IDE gives you either 100 or 133 mb/s.

Long story short use Sata because it will use more of the available 480.

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Hi all,

Recently I upgraded my desktop. I purchased a Gigabyte H81M-S ultra durable motherboard. Here are the specifications

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3-4150 CPU @ 3.50GHz, x64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 3493 Mb
Graphics Card: Intel(R) HD Graphics 4400, 1554 Mb
Hard Drives: C: 97 GB (75 GB Free); D: 117 GB (93 GB Free); E: 133 GB (124 GB Free); F: 117 GB (117 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., H81M-S
Antivirus: Quick Heal Total Security, Enabled and Updated

My problem is whenever I'm connecting my transcend external HDD (1Tb) it auto-reads, works fine for a few minutes and then all of a sudden disconnects on its own and reconnects and this keeps going on and on and on until I unplug it completely from the USB port. It never happened with my old desktop. Please help.
 

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Hi guys!! I have an external hard disk where I used to keep all my Important data for backup. A couple of times my PC restarted and now wen I plug the same drive again it does not show. It shows USB mass storage device icon in the taskbar but even wen I go to manage it says device not ready. Is it a prblm with my Hard disk or my PC? I tried opening the case of the HDD bt it ws all gud there!! And also wen I plug it in and Hold it in my hand I think the hard disk does not rotate as it shud. Plz help.
 

Answer:External USB hard disk drive not working!!

put the drive to your ear when you connect it/turn it on and post what you hear..
 

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I have a Metal Gear Box hard disk drive (about two years old) which I use with a Mac. I bumped it off the desk by accident and now when I attach it to the computer the external hard drive doesn't show up, the green light goes on but the hard drive doesn't appear on the screen. Help! What do I do?
 

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Hi,
I am running windows XP Home Edition Service Pack 2. I bought a Packard bell Plug & Play SATA hard disk drive, installed it and was using it to store music tracks and photos.
My daughter, needing an extra USB slot just pulled the wire out rather than going through the 'safely remove hardware' option :cry. When I reconnected the external drive, I can connect it on start up but when I try to access the drive (I) by clicking on the item I get the following message:

I:\ is not accessible. the file or directory is corrupted and unreadable

Is there any hope in recovering the 'lost' files? A freeware program would be nice as well!!
Many thanks in advance from my daughter who hopes this may reduce her grounding untill 2009, instead of 2019!

Andy
 

Answer:External Hard Disk Drive Corrupt!!

Go to My Computer right click on ''I'' drive/Properties/Tools then Check Now and tick off both boxes and pray
 

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I have a Philips External Hard Disk Drive (SPD5420/SPD5430) that recently quit working. I had used it for the majority of the day then all of a sudden the little purple light turned off. I have plugged it into other drives and it still wont work. When plugged into my pc, it says "please insert disk into drive F." I've tried changing the path and that won't work either. Anyone know if i can possibly recover my files from this drive?
Thanks a bunch!
 

Answer:External Hard Disk Drive won't work

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Hi.
Running on vista
I'm having problems using my external hard drive. When powering up it comes up with two windows suggesting I should run scan disk on the drive. Both the windows pop up at the same time, one behind the other. Running scan disk from either of these options fails to work properly (them seem to interfer with each other)
When booting the PC with the external HD already turned on a going to it in My Com. and using the tools there it gets about 1/2 way through and seems to stall.
I can't seem to run a disk scan on start up for the external drive, only for the hard wired in drive.
Having the disk on in the back ground does seem to interfer with windows operation even without me activly accessing the disk.
I'd rather not scrap the disk as it has a lot of music on which i don't fancy losing. With a bit of mucking about I could pull these files off onto the C: drive, but the external drive seems to stall when doing this 9making the operation less than practical)
Any ideas?

If someone would walk me through running a disk checker upon start up that would be fantablous. I'm running vista upgraded from XP (does this make any difference?)
 

Answer:Check Disk on External Hard Drive

Sounds like your drive has a bad sector or two. Let scandisk run; when it stalls it means it is hitting a bad sector, so it will go a lot slower, but when it finally finishes the bad sectors will be marked on the disk eliminating the stalling problem. Once this is complete, copy all of the data off of the drive so that you have a backup in case the drive fails later on down the road. Sometimes the drive will continue to run without any further issues for a long time, but if it starts getting bad sectors soon after, then it's probably on its way out.
 

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I bought a new external hard disk box, and put my old hard disk in it. The old hard disk was formatted with a c: and d: drive, but my soft and windows only recognizes the c: drive, the other d: drive is ignored. Weird. Any suggestions?
 

Answer:External hard disk, only c: drive recognized

Even disk management ( if you're using XP ) doesn't "see" it?
 

1 more replies
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I would like to purchase some hardware to back up my PC and was wondering if it's best to go for an external DVD Drive or an external Hard Disk?

Answer:External DVD Drive or Hard Disk for Backup?

External hard drive every time - higher capacity - faster - more reliable.Other possibility - Internal hard drive in a removeable caddy (that's what I use) - same price, but faster transfers, especially on older systems without USB2.

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I have a Seagate HDD of 500 GB. Recently it was on others pc and has got some viruses in it. I deleted some of them but its still in it, I'm also unable to open any folder. As I open a folder, it says "  Windows cannot find 'G:\.Trashes\b0d49151.pif' . Make sure you typed the name correctly, and then try again.  "I have Windows 8 64-bit OS. Can I get all my data back ?Please help.....Mod Edit: Moved to Virus, Trojan, Spyware, and Malware Removal Logs forum ~~ boopme

Answer:Virus in external hard disk drive

Hello and welcome to BleepingComputer! 
 
 
 
I am Elle and I will be helping you out with your problem. Firstly, you should know that we are working with specific tools which are used to identify the possible threats present on your system so I will analyze the results they produce. 
 
 
As a start we need to have some more up-to-date logs than the ones you have already provided. The current state of the files on your system might have changed so we need to get a clear look on that aspect. DO NOT bring any changes to the system except the ones I tell you to as that may produce more damage than helping us. 
 
If you will encounter a delay of over 2 days from me, please don't hesitate and private message me (link in the signature). 
Do not forget to check your topic periodically and subscribe to it so that you can receive notifications regarding my replies.
 
 
 
Please generate other DDS logs (download it from here if you haven't already) and post them in your next reply along with other changes that may have occured since you last posted.
 
 
 
Thank you very much for your patience. 
 
 
 
 
Regards,
 
Elle

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I just tried cleaning up my hard drive to conserve resources. I have a Seagate external drive to keep regular backups. Problem is that I've uninstalled several useless programs and emptied out most of the needless documents that wasted space. My HD is 111 GB. I've used almost 70 GB. Uninstalling programs didn't help much. Any suggestions?

Answer:External Hard Drive: Disk Cleanup

My suggestion would be to delete all your system restore points except the last one if you have regular backups on an external HDD.

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i'm using windows xp home.

ihave a WD 1 terrabyte external usb hard drive.

i 'think' it needs checking.

i do the usual tools check now thingy and tick both boxes and agree to having it done on the next reboot.
i reboot and it does bot get checked.
is there a command to make it be checked then and there?
if so what do i type in the box?

windows calls it F:

best
pete
 

Answer:Disk checking a big external USB hard drive

Look closely at all the utilities on the Western Digital website... They can be helpful in testing and diagnoses.

Is the WD 1 TB a Green, Blue, or Black... The Green is known as having reliability problems and the Blue is not far behind.
 

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Hi All,Has anybody seen this problem at all, please?I'm using XP Home on a laptop with Drive Image 2002. I've partitioned its disk so I can save an image file to what is the D:drive.I also have a Maxtor One Touch external hard drive and would ideally like to save the image file to it as well as D: - extra security if you like. However, I can't save the image directly to the external drive as Drive Image won't me. I think it can't "see" the drive as it's USB connected.I also can copy the image file(s) from the D: partition to the Maxtor either.The error message says to contact Powerquest about this, but they've been swallowed by Symantec and I can't see any info about this on their site.Any ideas?Many thanksDumfy

Answer:Drive Image & External Hard Disk

Get Acronis True Image 8 Personal, that will. As I have done it with Free version of a Mag CD

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I've got a WD My Book external drive which has been working fine for about a year, but now the drive does not appear in Windows Explorer.

Sometimes the drive letter will appear, but for no more than a few seconds. When it does appear you can browse the folders/files on the drive very briefly, but then Windows Explorer completely closes (which seems very weird as even if you unplug a drive that you are browsing I would expect WinExplorer to stay open and just flick back to the C drive or to Control Panel).

Also, when the drive is plugged in, you get the popup near the system tray saying "this is a USB 2.0 and would run faster if plugged into a USB 2.0 port...." but it is plugged into a USB 2.0 port.

- The power light on the front flashes at a constant speed, rather than the sporadic flashing you normally get when the drive is active.
- I'm running Windows XP
- I've tried plugging the drive into a different machine and same thing happens
- I've tried using a different USB cable to connect it.

Basically I'm pretty sure the data is still on the drive but I need a way of retrieving it. Can anyone help, please?
 

Answer:External hard disk drive keeps disappearing

had similar problem, USB connection on the drive is loose. I pried the metal connections gently back upwards and then it worked,
 

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about an external hard disk drive. I don't know which ones are recommended. I have no specific requirements, but it has to have about 500gb - 750 gb of storage. I don't need to bring it everywhere. What brands are recommanded and which ones are NOT recommended? So it's important that it is reliable and won't easily break down. Also what other things should i consider, is there any software included that may be handy?
 

Answer:choosing an external hard disk drive

okeee. I had the same query, although I did not utilise Tech Guys, just my own gut feeling. I bought a unit from the local PC shop about 2 years ago.It is Packard Bell 150 gb.I would suggest just buy what takes your fancy.Since that time I have seen the prices drop to a reasonable level were I can now get 1 TB for £100, 500 gb for £50 750 gb £70 these are Freecom- LaCie-Buffalo-Seagate. These are available in the UK, the comapny Inuse has specials when these prices come down again.
 

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Hi, everyone. I am a new member in this forum. Hope that you can help me with my problem.My problem is with my external hard disk drive. Once I plug it into the USB port, I can't accces the content of the harddisk drive by double-clicking it on 'my computer'. Instead a window will pop up asking me to choose a program to view the contents ('open-with' menu). I can view the contents by right-clicking it and then select 'open'. I also noticed that on the right click menu, there is 'auto' and 'auto play' function. I have been using the external HDD for more than one year and this is the first problem that I encountered.I have tried formatting the hard disk and use it on other computer and laptop but the problem still persist. Please Help!

Answer:External Hard disk Drive problem

After you open the Hard drive From the auto play menu, can you access it as normal?After this you Still cannot find it in my computer?Ok , after you plug in the hard drive and the auto Run come up ignore it, or close it.Then open Control Panel, go to administrative Tools, open computer managementFind the Disk Manager on the list at the Left.There should now be a List of hard Drives , and CD-Rom's  on the RightFind your USB drive in the List, right click on it, and click Change Drive letter and paths.Then Give it a Drive Letter , and click OK.you should now be able to see it in my Computer

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Hello, i have a problem with the disk space with my external hard drive.

My external hard drive had 698gb in total.

I wanted to install Linux Fedora along with my windows vista but it said that my hard drives (internal and external) need shrinking to get disk space for fedora. I went to disk manager and i did shrink my internal C drive but it was only 2GB. So i tried it with my External drive but it didnt work.

Now in disk manager it says that the hard drive has 698gb in total but in MY COMPUTER it says that i have 349GB in TOTAL!!! Please help? because i lost lots of space!!!!

Here is an image:

Answer:External Hard Drive disk space problem

What I'm guessing is on the disk management window obscured by the properties window is two partitions on Disk 1. Presumably you've shrunk the original NTFS partition and created an extra partition to install Linux to. You'll need to delete that partition and resize the NTFS partition to use the extra space.

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Windows 10 disk management shows external hard drive twice.
How to fix?

Answer:Disk Management shows external Hard Drive twice

Hello,
Can we have some screenshot? Which version of Windows 10 are you using? ( To check, press Win+R and enter "winver")

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My Cavalry USB external hardrive has been working fine. Now when I click on the drive to open it, the computer asks me to insert a disk in the drive.
I have Vista on the computer. I have plugged the external hard drive into another computer and it is installed, but when I try to use it, I am asked to install a disk. Hopefully there is answer.
 

Answer:usb external hard drive asks to insert a disk

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I have windows 10 and i want to dual boot into windows 7, but i want to use my external hard drive as a local disk in windows 7Idk what i did but i went on command prompt and used diskpart and formatted my hard drive into ntfsAnd its taking so long to formatPls help

Answer:How to Make my external hard drive into a local disk

Windows will not boot from an external without a sledgehammer and a full day of tweaking so your wasting your time...

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I have a Simple Tech Pininfarina 320 GB external hard drive that is no longer recognized by two different PCs, even under disk management. When plugged into the USB, the PCs do try to install the driver, but fails. It is recognized under Devices and Printers as Unspecified and with the information Model-Simple Drive, Category - Unknown, and Status-Software is installing for this drive. The troubleshooter searches for a driver, but does not find one. Basically I get the information that "There is a problem wiht the driver for USB Mass Storage Device. Reinstalling the driver might fix this problem." But I cannot find a driver for this hard drive.

Can anyone steer me in the right direction?

Thanks in advance!
 

Answer:External hard drive not recognized in Disk Management

The system is telling you that there is a problem with a USB driver, check in the Device Manager for any yellow warnings. Under Universal Serial Bus Controllers you will see a driver for USB Mass Storage Devices, right click and uninstall it then reboot, Windows should reinstall it, or go to the motherboard's manufacturer's site and download and install the latest chipset drivers..

There are two other possibilities, the hard drive has failed or the circuitry in the enclosure has develpoed a fault.

Remove the hard drive from the enclosure and (if you have access to one) hook it up to the internal connections of a dektop PC. Or, purchase a USB Hard Drive Adapter (about ?10) from a computer store or eBay and then plug it into the USB connection on any computer and see if you can then access the drive.
 

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yesterday when i plug my external hard drive, it was located in the local disk part and not in the removable devices. how can i change it back to removable?

Answer:External hard drive is shown as local disk

What type of Hard Drive is it? Make, and Model.

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I have a spare Seagate Barracuda 7200RPM 40GB HDD which I would like to use as portable backup storage has anyone tried or can advise on a reliable External Housing for this Drive

Answer:Case/caddy external for Hard Disk Drive

click here this might help

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What size External Hard Drive Disk Enclosure do I need?

My trusty old Dell Latitude d600 finally died on me - the monitor and screen needs replaced and it would be cheaper to buy a new laptop (apparently).

I want to take the HD out to retrieve my stuff - which size of portable External Hard Drive Disk Enclosure do I need? My new laptop is a Dell Inspiron 6000 and the HD looks the same as my old one.

Do I need a 2.5" enclosure (like this one);

http://www.ebay.co.uk/itm/USB2-0-2-...es_HardDriveEnclosures_RL&hash=item3a68627d72

or a 3.5" size like this?;

http://www.ebay.co.uk/itm/3-5-SATA-...K_Computing_HardDrives_RL&hash=item4cf7a8f766

hope u can help! thanks in advance
 

Answer:What size External Hard Drive Disk Enclosure do I need?

Laptop drives are 2.5".
 

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My external hard drive seagate 1TB not showing in my computer and disk management. It happen after I install seagate dashboard. It showing in device manager under disk driver but I can't access this drive. I'm trying to get into BIOS while inserting the external drive but my computer stuck. When I pull out this external hard drive my computer can enter bios and boot up normally. Please help. I got very important data in my external hard drive. TQ very much

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i bought a 250gb samsung external hard drive ,when i connected it to the usb port my computer could not detect it either in disk management and my computer ,so i decided to rebot the computer and go to the bios ,i could not also see it in the bios.funny enough my friends computer could easly be seen when connected both in the disk management and my computer

please help me .am currently running windows 7 build 7077
 

Answer:External hard drive not seen in disk management and computer

USB drives dont show in BIOS.

The USB adaptor may be USB 2 and your USB may be usb1 and as such is having trouble seeing the drive.

Or your USB sockets or drivers are faulty, try another USB device in them
 

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My problem is that I have a computer with 1TB internal HDD (C drive) and various programs derive links from corresponding folders in that drive.
Now I wish to run the same programs from my another computer with 500GB HDD (C drive). To accommodate the data I have to attach an ext hard disk with 500 GB to supplemnt the capacity. But the ext hard disk takes the drive letter some E or F and the links for the programs do not work. Is there any way or trick to make the OS virtually recognise or deem the the ext hard disk as part of C drive? .
-Rama Reddy Karri
 

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Hello,

My internal laptop hard drive is a Hitach HTS725050A9A360 and it recently started to get bad sectors. Given that my laptop is under warranty, I decided to ship it to Sony to have it replaced. Problem is, they don't restore data and their service centre is in the US and I am in the UK. So I decided to clone this drive through Norton Ghost 15 to my external 500Gb ST350083 0AS iOmega External USB drive (succesfully) and boot from the external drive until Sony sends a replacement drive.

It can boot, but then restarts shortly after 'Starting Windows' shows up and won't even boot into Safe Mode... so we have two identical installs of W7 on different drives and one fails to boot. Any idea how to get this fixed?

Dmitry

Answer:External Hard Disk Drive won't boot after Ghosting

Hello fatcatsat. Welcome to the Forum.

I have never tried to do what you are doing, but my guess is that Windows is waking up expecting to be in one place and finds itself in another. While installing an OS on an external drive is common, cloning to an external is not the same thing.

You may be able to get it to boot by repairing the MBR on the external's install.
Startup Repair
Startup Repair - Run 3 Separate Times
System Repair Disc - Create

Worth a shot.

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Please help -

I am experiencing trouble with trying to eject my external disk drive currently.

The situation is that I go to the task bar and go to eject it properly.

All my programs are currently closed - bar Internet Explorer - as I am typing this message.

I am just wondering how you can assess what is using the external hard drive - whether it may be a back up or virus scan.

I have just been turning my computer on then off as I do not wish to loose any information.

I have been told never to just pull the USB cord out

Answer:Safely removing USB External Hard Disk Drive

No , you shouldn't just pull the power. (Though I have before )

Since its a Seagate external, could that be its built in back up service working? The next time this occurs , right click on the taskbar and open Task Manager. See what applications and processes,if any, are open and running.

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Hey everyone,
I just purchased a new external hard drive for my laptop. I have a Sony vaio, and the hard drive I bought is a Micronet Platinum XL 500gb. I turned it on and it didn't show up in My computer so I went into the disk management and noticed it was not activated. I activated it and then still nothing.

That was obvious because the drive had not been formatted. So I clicked create new partition and started formatting it. All was fine, it was late so I went to bed, got up in the morning to see how it completed and it said that the format was NOT successful. Now it won't show up in My Computer, nor will it show up in Disk Management. Should I just create a WIN98 bootdisk and format it from DOS, or is there something else I can do?

THANKS!
 

Answer:External hard drive not showing up in Disk Management

If it won't show up, I don't see how you can format it in DOS.

Anyway, check out Device Manager and tell us more.

Other suggestions:

1. Test your drive on another pc
2. Check your bios settings


good luck
 

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I just recently backed up my desktop PC hard drive to a disk image on a second hdd using Macrium Reflect software. However, since I've never tried restoring this data, I really have no idea whether it will work should it be necessary. Would it be practical to do a 'test' restore to an external hdd (I know these are relatively slow, but it's just a test). I only have about 70gb total including WinXP Pro SP2. I simply want to confirm that the restore will actually work. The external hdd's ultimate use would be to simply host disk images.

Historically, I've only backed up what I considered critical data to a second hard drive. I was willing to reinstall OS and programs on a new drive if it ever became necessary. However, since getting a notebook, I was faced with the prospect of having to restore from a set of OEM recovery disks (WinVista disk not included separately) which would take forever as it installed tons of factory bloatware and other crappy stuff that I would end up having to remove.

I finally decided the time was right to back up both computers to disk images on an external hdd since this seemed a viable solution to avoiding the notebook recovery scenario. The entire purpose of this drive would be to archive disk images from both computers, with my desktop PC's second hdd used to backup the external drive.

This seems like a logical game plan, but am I missing any potential pitfalls? Opinions welcome!
 

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Hi
My Samsung Story Drive has been working absolutely fine but on plugging it into my PC las night the pc is showing it as Local Disk (f) instead of Samsung Story (F)
On going to my computer I can it there with 57.9gb remaining space and 1gb used up but when I open it I cannot see any files except a single 1kb file called .cm0013
However if I plug it into our TV it picks it up fine and I can see all my files
Any suggestion?

Answer:External Hard Drive (Local Disk Problem)

Try a different USB port.

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I'm 90% sure that it shouldn't make a difference, that it doesn't has to be a SATA / SAS internal slave drive for you to create that drive image. But I never create a win 7 disk image on a USB Ext. hard drive before. Has any1 done it? Any difference than creating on a SATA internal drive?
 

Answer:Can you create your disk image on an external USB hard drive?

No difference.

I've done it with Clonezilla and imaged my laptop's hard drive to an external 2TB hard drive. I booted up into Clonezilla Live at bootup, restored the image to the laptop's hard drive, restarted and booted into the OS without issue.

Probably only difference I have to say is noticeable is the transfer speeds. Internal SATA hard drive probably would have done it faster than a USB2.0 connection to the external hard drive.
 

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Ok... So here is my problem....model:hd2-su2
Lights were blinking for the last few days, it keeps restarting itself.... Now It is empty... and says it isn't even formated. Does this mean I have lost everything on it? If so what happened?
 

Answer:Rock Mobile Disk :EXternal Hard Drive

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Hi i have a 100gig External Hard Drive, and i recently defrag that hard drive... When i turn it on i get a I/O disk error when i try to access the External HD... Can anyone help me? Any way i can recover my hard drive?
 

Answer:Need help : i/o disk error after defraging external hard drive

Was it unplugged from the USB port accidentally without closing out the USB connection ? ?
Depending on your OS i would remove it from the enclosure; jumper it to slave and hook it up to IDE1 to try and recover the data.

More info.
patio.
 

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I have a Dell Vostro laptop running Windows XP Home SP/3. I use it for business (ACT database, Oulook, Word, XL, web surfing) and only a little personal use. It is not loaded with junk and I intentionally keep it very lean/clean to minimize possibility of tech headaches that could get in the way of business. I backup data to a flash drive, but having had a hard drive crash several years ago know that data back-up is but a fraction of the issue. The time it takes to reload software is a pain. So, having read many posts here am preparing to buy an external hard drive for back up. I have also read about imaging and that I can recreate my environment via that path. All that sounds excellent, except I don't know how to create a boot disk, what drive to buy, what software to use for the imaging piece, and how to keep it all VERY simple. By the way, I boubght this laptop in Dec. 2007 and have only used 20GB of a 100GB hard drive. That may go up as we bought a new camera that has digital video and I will be using the hard drive to store those images as well. Suggestions, step-by-step stuff, warnings, etc. would all be a tremendous help.

THANKS!!!
 

Answer:External Hard Drive & Disk Imaging basics

I would recommend that you purchase "Acronis True Image Home 2010."
It is a very user friendly program that is pretty simple to use for someone not experienced in backup and imaging. You could create an image of your hard drive (cloning) on a regular basis (weekly etc), and use that image (ISO) to restore your hard drive back to the "original" condition in case of a disaster. You'll only need a second drive with ample space to save the image to.

It's also great for when you decide that you want to increase your disk space by purchasing a bigger hard drive.

If you need any assistance using it, I'm sure we could assist you here. Once you have made a couple of images of your hard drive, you will get the hang of it!

I have included a link to the PDF manual....best regards!

http://s4u.download.acronis.com/sl/...8TM(sEorhYygM6g/p/pdf/TrueImage10.0_ug.en.pdf
 

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Please help me clean my external F:/ USB hard disk drive !

I enclose here the attachment from the BITDEFENDER's scan.

It says something is going wrong in F:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP132\A0065702.exe.

What do I have to do ?

System Restore in F:/ is invisible and I do not want to damage this hard disk !

HEEEEEELP guys....
 

Answer:Heeeeelp me clean my external USB hard disk drive !!!

You did not attach anything. Note BitDefender normally cleans what it finds. However if you have problems that it is finding in System Restore, you need to disable System Restore on this external drive. Then run your scan. Afterwards enable System Restore again.
 

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I am new to computing (took it up when I retired!) and am not sure how to back up the entire system onto an external hard drive. I want to be able to boot from the external drive if main drive fails. Any suggestions would be appreciated

Answer:Backup complete disk to external hard drive

My preference would be for Norton Ghost: click here for a guide.

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