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Dell laptop not charging..getting message plugged in not charging

Question: Dell laptop not charging..getting message plugged in not charging

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

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Preferred Solution: Dell laptop not charging..getting message plugged in not charging

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Answer: Dell laptop not charging..getting message plugged in not charging

Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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Good day,I have reached the next problem: after I've returned back from a vacation, I have inserted AC adapter into my laptop and the orange battery indicator was not displayed. I have turned on my laptop and found, that the battery doesn't charge - there is "Plugged in and not charging" message near the battery indicator in the tray. I have tried to follow the steps from the http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Ideapad-Z400-or-Z500-battery-will-not-cha... , but it didn't hepl - the program freezes on the first step "Now configuring the program..." http://take.ms/k0TBi Have also tried to delete/reinstall Energy Management - nothing helped. OS - Windows 8.1 x64.Power Management Version 8.0.2.14. (have also tried to reset battery via that toold - didn't help). Thanks in advance.

Answer:Z500: After full discharge battery is not charging - "Plugged in and not charging" message is shown

After 6 hours I have unplugged AC and then plugged in it againg - everything works well.Do not know what really happened The topic can be closed.

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Hello,

I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

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Hello,please help me  Laptop: Lenovo 3000 N200  Laptop Battery not charging "plugged in, not charging" Please say how to fix?  

Answer:Laptop Battery not charging "plugged in, not charging" Lenovo 3000 N200

Hey Matrix4478,      Welcome to the forums,    First of all I would suggest you to completely drain out the battery, and then once it is completely drained out, while your N200 isd powered off let it charge.     keep me postedregards





Lets make 2015 the year of the #DODid I or someone help you today? Press the star on the left to thank them with a Kudo!

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My Dell Inspiron Laptop is not charging from yest onwards but when the laptop is plugged in the laptop is working fine. What could be the issue. Please let me know what needs to be done. 

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If your laptop is plugged in but not charging, these steps can help you troubleshoot.
1.Unplug for a few minutes, then try a different outlet.
2.Let the computer cool down.
3.Check Your Settings
4.Start up your laptop without a battery
5 .Replace the charger
View full details
www.ithemesforests.com/.../
 
 

Answer:Dell Laptop Plugged In But Not Charging

Hi qammari143,
Thank you for providing us these steps to help troubleshoot. If you have any query, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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Hi guy
I have problem about this issue in this morning, Turn on computer then there is pop-up told me "Your computer will turn down if you unplug battery"
So at the battery icon on bottom right said "92% Plugged in, Not Charging"
I try to send email to Dell support service but my service tag was unavailable. I don't know why ???
Dell's staff have some idea for help me please ?
My email is : <ADMIN NOTE: Email id removed per privacy policy>
Please send email to contact me directly because my English is not good I can't get all of information if talk by phone

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shows only 2% charged and battery will not charge.... HELP... need to fix this. If I unplug the power, and plug it back in, it will show it is charging for about 20 seconds but then stops charging and the percentage does not increase.. does anyone have an idea what causes this and/or how to fix this?

Answer:Dell laptop battery Plugged in, not charging

What exactly are you trying to charge?Are you charging it with the charger that came with the device? It's possible that the charger you are using doesn't provide enough amps to properly charge the device. If you were using the charger that came with it, have you tried a different charger?Lastly, have you tried a different outlet?User Info Page Biography for full specs.

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Dell laptop - Inspiron 1720 is not charging the battery. When plugged in the laptop works but shows no battery deteected.

Answer:dell laptop battery plugged in not charging

Have you tried removing the battery and re-inserting it?Make sure the laptop is powered off and unpluggedThis just makes sure that the battery has not moved slightly out of place, and that all of the connectors match up

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I had vista, and got this problem. I upgraded to Windows 7, still have it. I've tried a new battery, and charger. Still persists. I've flashed my bios. Nothing works. I don't know what else to do! Any suggestions?

Answer:Plugged in, Not charging on Dell Studio 15 laptop

It may be a problem with your power cord or connection in your laptop.

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I had the common problem of charger being plugged in but not charging, I tried all the reboot and tapping the power button etc, etc... None worked, so as long as the computer worked when plugged in I carried on, until now. It has completely died on me now, so help...

Answer:Dell laptop battery plugged in not charging

You need a new battery.

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My computer is two years old and i noticed today that my battery meter hasn't moved any since last night. I have it plugged in but its saying that it's not charging. I tried unplugging the charger and plugging it back in but it hasn't changed anything. Any help would be useful. Thanks.

Answer:dell laptop battery plugged in not charging

The meter may be in errorThe identify battery circuit in the charger may be bad The battery may be bad - most probable as batteries last about 1 year.Does the battery charge in another charger?

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I have a Dell Latitude E5400 and whenever i plug in my charger it says plugged in not charging. If I take out the battery my computer still works but my battery is down to 12% and if i take out my charger it starts to go down.

Answer:Dell laptop battery Plugged in not charging??

You have encountered a problem with the Advanced Configuration & Power Interface, which is a known bug within certain copies of Windows 7. There are several methods of fixing this problem. The first is to open devmgmt.msc from the Run box and to click "Microsoft ACPI-Complaint Control Method Battery". Right-click it and tell it to uninstall.Then, power the computer off. Wait for about a minute, then make sure you are working in an environment that does not conduct static electricity. Unplug the computer. Then, pull the battery out of the unit (if a notebook form factor). Turn the computer around, and hold the power button for 45 seconds. When finished, press it normally. Put the battery back in, and plug the computer in. It is recommended not to go further on some models. While some sources state uninstalling the controller and rebooting does it, I strongly recommend to let the computer charge up, and then power it up when the battery is full. This ensures that the problem will not reiterate for a while. The battery level should register as 100% and the issue should be resolved upon boot.Glad to help you. If the answer given was helpful to you, please give it a thumbs up. If you have more questions, please feel free to post back.

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This is the problem i had, copy link www.jmcp.homeunix.com/roller/.../dell_xps_m1530_battery_chargi...It works when you down grade to A09 bios

Answer:Dell laptop battery plugged in not charging

OK, then leave it. Never change bios just for the heck of it.1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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I believe my issue of windows 7 giving a warning of 'plugged in-not charging-consider replacing your battery' is quite common on some laptops with old chipsets, and I dont think there is a real solution if its no longer supported. The laptop battery is fine, as I know it works with xp and vista. I have the latest drivers installed.
After installation of 7, the battery on this old 2006 laptop did not state it was charging (charge light remained off). On screen, plugged in to the mains, it is stuck at '90%, not charging'. After accidentally putting the laptop into sleep mode after a full windows update however, it suddenly started charging back to 100%, and the power light did then switch on and charge back to 100%.
What I am wondering about is for other laptops that are current and fully compatible with 7, is if they constantly charge if plugged in to the mains or not-or only charge when down to a certain percentage?
After a normal reboot of this system today I am testing 7 on (runs pretty well), the power light did come on and it did charge to 100%, but after a restart much later on the power is now at 91%, and the system is not charging. Sleep mode does not make a difference, so that is why I am asking the question above. If it should always charge, I want to try and work out why it started to charge on my system, when it wasnt before. The screen at least always lights up brightly when I connect the power cable to the system, so should work as long as it remains plugged in.... Read more

Answer:old laptop and windows 7 - plugged in, not charging+warning message?

update-after leaving the system on without the mains cable, it thankfully seems to be charging again after a reconnection. I am hoping that I wont have to keep removing this cable to recharge, and that 7 will only charge the battery after a set amount of power loss. I thought vista always used to charge the battery when it was less than 100%, so unless they do work with the battery differently, perhaps the permanent warning message I now see in 7 has just made me unsure of how and when the battery used to work.

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I've recently had a few problems with my Dell Inspiron Laptop. It is plugged in to the AC adapter, but when I check the battery status I get a message saying '4% available (plugged in, not charging)'. This means that I cannot work on my laptop unless it is plugged in. The battery light on my laptop flickers a dim blue colour. I also don't want to buy a new battery for it to not work in my laptop either.

It also seems to get really hot when it is plugged in, and occasionally it will switch off unexpectedly. I'm guessing the reason the battery won't charge may be something to do with the motherboard and over-heating.

Any suggestions on what I can do to fix this problem?
Probably my own fault for buying a Dell...Haha!
 

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Hello so my laptop (Precision 1350 Workstation) with windows 7 which i bought in September 2016 stopped charging after I used it with my docking station . It worked for a week or two prior to this and then I started getting a notification every time I put the laptop on the docking station that said "ac power adapter not recognized , use adapter of 65 watts or above" but the adapter was 130 watts. Even when the laptop was taken off the docking station and the ac adapter was just plugged into the wall it still won't charge at all. I made sure the bios was updated 1.11.4 and even checked for driver to update and ran the online diagnostics there was no problems but it still won't charge. A tech came out last Wednesday and replaced the motherboard and this fixed the problem for about a day but then when I put it back on the docking station the same problem occurred and it still won't charge. I even tried it on a different docking station but the same make and model as mine and the problem persists. Does anyone know what is wrong? The phone tecnicians and the technicians don't seem to know what to do 

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I have recently purchased a new Dell Inspiron 15 5578 2-in-1 Laptop. When I plugin the charger, the battery is only charging upto 60% and after that it says not charging.

I have tried to install the Dell Quickset software and changed the settings in battery management software and tried all the ways I found in forums. Still I am having the same issue.
Can anyone had the same issue & solved it.
Please help me to find out the solution for this.

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Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

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I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7.  Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ?  If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.

Answer:Dell Inspiron 1545 laptop. Battery plugged in not charging. Can I use adapter from a Dell Inspiron 630M laptop ?

If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup).  If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.

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Good day, I bought my Lenovo G580H 1 week before, and before few days i saw, that the battery is not charging. First time the battery was on 61%, later when i was watching the film without AC adapter and after it pluged the AC adapter i saw, that the battery is on 7% and not charging. So no it's not charging too and when you want to watch a film or something without ac adapter laptop is truns off autmatically. So for what i should be angry? For Lenovo or for Windows? Thanks for your help, and sorry for my bad language .Regards from Lithuania.

Answer:(Win 7) Lenovo G580 Battery problem ''Plugged in, charging'' but not charging

Hi Alabama,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that the Battery is not charging and also not providing backup as expected in your G580 Laptop, I suggest you to open the LEM (Lenovo Energy Management) and perform ?Battery Gauge Reset? to get the issue confirmed.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I have a Thinkpad X1 Carbon (Gen3) Model 20BS touchscreen  running Windows 7 64 bit. The battery is not charging -- it's in a perpetual state of "plugged in not charging"  and even when plugged in, it?s losing appr 1 percent per day (down to 31%). This has happened a few times over the past 3-4 months since I got the machine, but I've managed to find things that "fixed" it (at least temporarily): - Resetting the power gauge worked once - Changing the custom battery charge threshold worked a few times - Plugging in the power cord at different stages of reboot seemed to fix it once (although not sure why / how) Based on previous thread posts, I've uninstalled and reinstalled Power Manager and then tried to run Battery Gauge Reset, but to no avail. And the reset only appears to run for about 30 sec before the system tray icon switches back to normal. Thanks in advance. Karl

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Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

Answer:XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Hi DAEMONROD.
Where have you purchased the battery from? Does the old battery charge fine when plugged in?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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I recently had my Qosmio F55-Q502 repaired by Toshiba.
Two issues were addressed and one is fixed.

However, the second was attempted to be resolved unsuccessfully.

When I attempt to play multi-media games such as Call of Duty IV, even if the system is fully charged, within minutes the system will start to blink the "backlights" and then when I see the charging icon, it says "Plugged in, Not Charging."

This really concerns me as I have read online many similar issues, but none of the solutions seems to work.
To have to restart the machine everytime this happens and your in the middle of a game, really stinks!
I even had it happening with SimCity4 which is an ancient game.

Any good suggestions on this?
They did replace the battery when it was sent in which seems to be what most people say needs to be done.

Answer:Qosmio F55-Q502 - charging icon says: Plugged in, Not Charging

Hello

If your Qosmio notebook was in repair I think you should not discuss about any issue on forums but make a pressure on service and clarify every single problem with your notebook.
Please do this because the warranty is still valid and now is the time to clarify everything.

I am not hardware specialist but it sound to me as some power supply electronic issue but I cannot say for sure. Talk with service. Try to clarify this with them. Be nice, be cool and everything will be ok.

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i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

Answer:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

Answer:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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Laptop is plugged to power source and I am receiving the "Plugged in not charging message". I did the battery check and it indicates that the battery is fine. I bought a new HP AC adapter to rule this out at as the issue. I have read other forums and they indicate removing the battery, but mine is internal. Please advise. Thank you

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Plugged ib but not charging is wat i m able to see near the battery point and as i unplug the adapter laptop turns off even if it is charged

Answer:I m getting a message of plugged in nd not charging and also...

Hi Anushree,What is the age of the notebook and battery?Probably battery is nearing is end?Could you test your battery from HP support assistant software or from UEFI System Diagnostics: https://support.hp.com/in-en/document/c03467259RegardsVisruth

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AC Power trouble when laptop turned on. When T61 turned on and have AC power plugged in, I am having trouble.  The laptop display keeps showing that the AC power plug is being plugged and unplugged.  Basically I cannot recharge the battery while the laptop is powered on. The message window when you hover over the battery indicator says: plugged in, not charging. If I turn off the laptop and leave the AC power plugged in, it will recharge the battery. If I turn on the laptop and run on battery power I have no trouble.  However when the battery gets low and I plug in the AC adaptor, it will charge for maybe 10 minutes.  Then the display will act like I am unplugging and plugging the AC adaptor in over and over again.  The battery will not recharge and the battery will continue to lose charge. I have the AC adaptor plugged directly into a wall outlet.  I have tried many outlets in the building and I get the same problem. This problem occurred after installing 2 Gb of RAM and after upgrading to VISTA Business Service Pack 1.   I have taken the battery out and back in and things seem to be better for 2 hours. The the problem started all over again. Says: Plugged In, Not ChargingThen the black plug icon disappears and reappears

Answer:T61 message plugged in, not charging

How old is the battery? How often do you use it on battery? How long do you usually use it on battery?(obviously I am referring to before this problem surfaced) 

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Hello,

My HP Pavilion dm4 laptop's battery was failing (it started shutting down with no Low Battery warning after barely 5 minutes after unplugging it, even with a full charge), so I purchased and installed a new one, which I purchased from Amazon.com.

However, this new battery has me facing some new problems. I frequently see the message "Plugged in, not charging" over the battery icon in the lower right corner when the laptop is plugged in. I've tried multiple solutions to this problem, including:

-Removing the battery driver software and restarting the laptop
-Turning the laptop off, unplugging the power cord, taking out the battery, plugging in the power cord, replacing the battery and restarting
-Unplugging the cord from the wall while laptop is running, restarting the laptop, then reconnecting the cord

All of these solutions seemed to work, but only for a short amount of time, as it turned out. In all three cases, my laptop eventually started displaying the "plugged in, not charging" text again. I've tried multiple sockets in two different houses, but nothing seems to make any difference.

Another less annoying problem is that the laptop sometimes gives an inaccurate reading for the remaining battery life. I started working on the laptop when it was fully charged, and despite spending over an hour unplugged, the battery life never dropped below 100%. Shutting and reopening the lid caused the laptop to display the actual percentage... Read more

Answer:New HP laptop battery - "Plugged in, not charging" message

Its either that the new battery is faulty or theres some kind of power supply problem.you might want to have it checked out to see what the exact problem is and go from there.
 

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So for the past few weeks my Dell XPS 15 doesn't charge when it is plugged in, and the battery gives the message "plugged in, not charging". I've looked at other similar threads and I've tried updating my BIOS and draining the batter while the computer is plugged in and nothing fixed the problem. What has been happening is that the laptop will eventually start charging after I leave it plugged in for 5-10 minutes but that has stopped happening. Is there any other fix someone can suggest to me?

Answer:Dell XPS 15 Plugged in but not charging

Please list exact Dell model number and version of windows. Ex: Dell XPS 9550, windows 10.
You could type msinfo32 onto the search box to get the system information. In the meantime, I'd suggest you check the status of AC adapter and Battery's health in the BIOS by follow steps below:
1. Power off system.
2. Power on system, quickly start tapping F2 key continuously. You should be in the BIOS. The status of adapter usually listed under the main screen and Battery health listed under the Advanced tab or Battery information. 
The adapter should say the adapter type, if it says 'Unknown' or 'None', then it's a issue with the adapter, and most likely needs to replace with a Dell genuine adapter that suitable for the system. Note: Wiggle the adapter's end while checking it in the BIOS. The battery health should say Excellent or Your Battery Is Performing Normally

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It's been almost a year since I bought my Dell Inspiron 14. Last month I lost my charger somewhere and bought a new one immediately. The new charger that I bought has same 65Watts as in original Dell charger. However, I bought the new one from a local retailer who said it's a originial one and cost was just 700rs(whereas in dell site and other stores, it was about 2500rs something).

After a month, I'm getting this 'plugged in, not charging' problem. Also whenever I boot the windows, it pops up a warning screen as 'the battery's type and (something else) cannot be determined. Use dell 65Watts or greater'. I'm not sure when since this problem is coming from, as it used to come at times when I was using the original charger too, I never really cared about this.

2 days back, I followed this advice- http://www.youtube.com/watch?v=Lx62t6qZ34U and it worked perfectly. I missed the last points though i.e., charging and draining the battery 3 times. Now today this problem has popped up again and advice given in that video is not working anymore.

Can someone help me to understand what's the problem is now?
 

Answer:Plugged in, Not Charging- Dell

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I've recently had a few problems with my Dell Laptop. It says "plugged in, not charging". A couple times it started charging again randomly, but it hasn't in a while so my battery life keeps decreasing. I'm at 13% right now so I have to be careful to not knock the cord out or my computer will completely die. I'm not sure if I need a new battery or charger or what? I've been looking online for help and it seems quite a few people are having similar problems with their Dell laptops but it doesn't look like anybody else can figure it out either. I've noticed that people are buying new chargers and batteries and the problem is still there so I've held off on purchasing them as I don't want to pay for something that most likely isn't going to help.
About a week ago, when my laptop was actually charging for some unknown reason, it kept shutting off without warning while I was doing whatever. It would turn on just fine, but every 15-20 minutes or so it would turn off. This happened about 3 or 4 times. My laptop has shut down in the past but never that frequently and it was usually do to overheating, but on this particular day it was random and for no reason.
I reaaaaaaally don't want to have to buy a new laptop right now, so if someone could help me figure out what is wrong with this one that would be awesome
 

Answer:Dell - plugged in, not charging

I had a similiar issue with an HP laptop. If you haven't already, make sure the BIOS is up to date. When I contacted HP about mine, they said that it was a known issue and the BIOS update would fix it. I will say in mine, it didn't, but that is still something to look at.

That situation with my laptop typically happened if I let the battery die completely, then the next time it turned on, I would get that same message. Now to the fix on how I would get the battery to start charging again. I will say this will probably sound very weird, but it is something I read online that worked for multiple people. First, clean the battery contacts. Next, shut down the laptop, and pop the battery in and out about 30 times really fast. When I did this on mine, I simply held the battery release and popped it in and out. Turn on the laptop with the battery connected. Sometimes that will fix the problem. If it doesn't however, with the laptop on and running in Windows, pop the battery in and out really fast about 30 times again. After that, in my case, the battery would always show as charging again.

Once again, I know this sounds really weird, but it worked for me.
 

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So I got this dreaded message on my 2 year old W520. Battery was fine, held a 2 hour charge, and one day, poof! I get this message, and now the battery meter is frozen at 55%. So after extensive research in the knowledge base, it seems that the issue was with the Lenovo Power Manager (which I updated), or with the Microsoft ACPI (which I deleted from the system). Nothing worked unfortunately, and I know that the battery is a good battery, and that it's really a software thing. So I went and wiped my computer entirely. Fresh copy of Windows 8.1 with no bloatware, no apps, nothing. And the battery is still frozen at 55% So what do I do, any ideas? Lenovo?? Seems this is a recurring issue across many Lenovo product lines.....

Answer:W520 - "Plugged in not charging" message

Could it be that the battery itself is dead?

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hey guys
 
i just bought a G50-80 laptop
 
first time charging battery was not charged more than 60%  
I could assume this is an option to save the battery life but how could I disable - enable it manually if I need to capture more charge on my laptop's battery
operation system on lap top is windows 8.1
 
regards
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.













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Answer:G50-80 - charger plugged-in not charging message

Hi NSR ,
 
 
Welcome to the Community Forums. 
 
Lenovo Energy Management Software is a tool that is used to extend the battery life limiting it to 60% charge.
This is set on Optimized Battery Health settings but if you are planning on charging the laptop to 100% , you can set Maximum Battery life to do it. 
 

 
To access :
Clicked on the battery icon at the bottom
Choose More Power Options and change power plan settings then advanced power settings.
Choose tab for Lenovo Energy Management and click Enable Lenovo Energy Management. 
 
Update us how it goes.
 
 
Regards

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I have my laptop v570 plugged in but i'm getting a plugged in not charging message i have it set to best battery health it's at 71% and not charging













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Answer:v570 plugged in not charging message

It seems to be fixed i removed the battery and placed it back

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I don't know how to solve this problem. Quickset keeps saying that my laptop doesn't recognize the AC adapter, and I can't afford to take the battery out of my laptop.

Answer:Dell XPS 15 (L521x) plugged in, but not charging

There are a few quick tests that you can run that should tell you if there is a problem with the AC adapter or something else.  To start plug in the AC adapter and start the notebook while tapping F12 and choose bios. On the main screen it should mention the AC adapter type,  it should detect the AC adapter and mention what the type of adapter it is, or it could read not detected.
Under the advanced tab in the bios look for Adapter warnings and change it to enabled, then choose the exit menu and choose save changes and exit. When the computer reboots do you still get an error about the ac adapter?
Re connect the power cable from the AC adapter and test on another power outlet and see if it makes any difference. 
If none of the above steps seemed to make any difference it is likely that the AC adapter is failing and will need to be replaced.  If you have an spare AC adapter or one that you can borrow, test using the other adapter and see if there is a change. 
One last thing to try is to flash the bios, you can download rev a16 here,  just understand that the update may not complete if there is a problem with the AC adapter or battery. 
With these steps you should be able to find out if there is a problem with the AC adapter or with something else in the notebook. Please let me know what you find out. 

TB

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Hi, this is my first post on these forums so please excuse me if I make a mistake :)

The other day, my computer seemed to stop charging, and I couldn't turn it on after it died. Now I have (with a screwdriver) pushed out the Power input Jack as I found it was to far in. The computer now accepts the power adapter to keep the battery on 0%, and not charge it.
The Error received is something like 'The AC Power adapter cannot be determined'
I've had the computer for a year and a half, and thus the warranty has ended. I really don't want to spend much money because honestly I have none. I don't know much about computer hardware, so if you can please try to use non-technical terms :)

Thanks in Advance,
Cormac

Answer:Dell XPS L502x --- Plugged in, not charging (0%)

Hi Cormac,
Please check if the charging port on the laptop is loose. Connect an alternate AC Adapter to see if that works fine with the system. Alternatively, try the steps mentioned below:
*Check the AC Adapter in BIOS; check the ‘AC Adapter type’ status if it shows ‘Unknown/  Not Detected / 65W / 90W / 130W'.*If you get the status as 'Unknown / Not Detected' then reset BIOS to defaults:

Restart the computer, tap 'F2' key on Dell logo 4-5 times
This will take you to the main screen of BIOS
Press ‘F9’ key once, highlight ‘Yes’, press ‘Enter’
Press ‘F10’ key once, highlight ‘Yes’, press ‘Enter’

Also, check the Battery Health Meter:

Right click on the battery icon on the taskbar
Choose ‘Dell Health Meter’
Click on ‘Battery Health’ tab
Examine the information shown in the window

Please reply if you have any questions.

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One day the battery had 30% charge, and I noticed it was not charging. I tried reinstalling the battery drivers, restarting the computer, changing AC adapters, taking out the battery, but the battery would not charge. However the battery would discharge perfectly fine. If i took out the charging cable, the computer would run perfectly fine. I read somewhere that updating the bios would solve the problem, but at that time i only had 8% charge and I need 10% charge to update the bios. Today, I randomly put the battery back in, and it started charging! However, later in the day my battery stopped charging. At this point I had enough charge to update the Bios and even AFTER updating the bios the battery STILL will not charge. I KNOW my battery is perfectly fine! It charged today and it discharges fine. I tried everything I would think off. Any ideas or help would be really appreciated. Sorry for the long post.  

Answer:Dell Battery Plugged in Not Charging

If the power supply is working, then the problem is the DC socket. Either the power board or the entire system board (depends on the model) needs to be replaced. The DC socket solder connections can fail because of stress on the DC power cord.

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Have a 2-n1 that I purchased a year ago key came off got brother ( major in IT)  to replace the key. After a hour of him taking the back off key was not fixed, instead computer is plugged in but not charging  in addition to touch screen not working and system is still very sluggish. Contacted Dell the tech's reply was that motherboard had stopped working. Tech never did a remote diagnostic on the laptop either. We tried to restore default settings. Ideas on problem please.

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I know I have found many people with this same problem but seemed to have tried everything I can imagine. My Dell laptop is at a 0% charge and says "plugged in, not charging." Here is what I have tried so far:

-New power adapter (with correct wattage)
-New battery
-Updated BIOS
-Uninstalled Compliant Control Battery Method and re-installed it
-Replaced daughter board

None of these have worked, could I have blown a fuse in my motherboard? the computer works great plugged in I just hate to get a new one because it is no longer portable unless I am close to an outlet. Any others with the same problem who had to try something different and it worked?

Thanks!

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Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

Answer:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

Answer:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

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Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.  I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good". Any help is appreciated, thank you guys.

Answer:Y510P "plugged in, charging" but battery is not charging

hi kanyewest,
 
Welcome to the Forums.
 
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
 
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
     - Link to picture
 
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
 
Support phone list
 
 
Regards

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Running Windows 7 x64.One of my end users' T410 would say that it was charging, but the battery percentage would never change unless you unplugged it. Then it would get lower, but plugging it in would not recharge the battery. We tried putting her HD in a working T410, but the problem carried over. I ended up giving her a new laptop, but I would like to fix the errant T410 if at all possible. Since the problem carried over with the HD in a working T410, I figured it was a software issue.  Reinstalled Windows. No good.Did a wipe of the HD (everything 0's). Reinstalled Windows. No Good.Booted from Linux liveCD. Charging worked, but once I booted into a fresh copy of Windows, it stopped charging. So it seems that the hardware is capable of charging the battery, but not on a fresh copy of Windows: only Linux. Is there anything else I could try to get it working on Windows? Thank you for your time and have a great day.

Answer:T410 says "battery plugged in, charging" but not actually charging

Hi Hang,
 
Welcome to Lenovo Forums.
 
As you are facing the improper charging of battery , in that case you please need to perform the following steps and check  if the issue gets resolved.
 

Open Lenovo Energy Management
Click on the bottom gear icon between i and ?.
Under Battery Health, Click on Start for Battery Gauge Reset.
That should refresh the gauge and let the system finish through the cycle.

 
I hope the above information helps.
 
Regards,
Shashi
 
------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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My laptop suddenly stopped charging since yesterday. It is hovering around the 5-7% range since yesterday and continues to say that it is charging, when in actuality it is not. I have tried to reset the laptop, as well as uninstall and install the ACPI drivers, but nothing seems to work. It has only been a month since I got this laptop.  Any help would be appreciated.

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Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

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i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

Answer:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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HiI have recently got a z570 laptop. I get the above status message "Plugged in but not charging"What is the reason for this?Is it an adapter issue or battery or some other setting change to enable thisI have tried both "Balanced" & "High Performance" option on the Power options but had no luck.Can anyone give some clues on this issue as i beleive this must have been discussed before here?? Thanks













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Answer:Z570 : Plugged in but not charging status message

Just forgot to add that the system is running on Windows 7 Home premium 64 bit version.

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This laptop is brand new. The past few days, when I plug it in to charge, i get a messae over the battery icon saying "pluged in, not charging". I have read that this is in fact a software issue dealing with Windows 10 and I have tried multiple times to imlement solutions involving the Device Manager. The only thing I haven't tried is actually removing the battery because I do not think this particular HP model can be have its battery removed by the user. I would really rather not have to exchange laptops especially if it is a Windows problem, is there any way you can help?

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I have Lenovo G500s which has problem with charging. When I plug in power cable to laptop then Power managment shows that Plugged in, not charging . But if I change the setting in Energy mangaement -battery-maximum battery life, then Power managment shows that Plugged in, charging. Why is it that the system does not show a similar message in the setting in Energy mangaement -battery-optimized battery life?
 
 
Moderator comment: New thread started. Subject edited. Was: Re: Plugged in not charging message - Lenovo G460.

Answer:Plugged in not charging message - Lenovo G500s

Hey srkv121,    welcome to the forumsOn1. Optimized battery run time, the energy managment completely charges the battery to ensure maximum battery performance2. On best battery health, energy management charges only 50% of the battery, it ensures maximum battery life but not performance  hope this helpsregards





Lets make 2015 the year of the #DODid I or someone help you today? Press the star on the left to thank them with a Kudo!

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Hi I have bought  new  Lenevo  B560 laptop , I have  used  it  for only  4 days  till now  .  Im a Getting  a message  near  battery icon PLUGGED IN but NOT CHARGING  should  i take  it  back to  the shop from where I Bought it to repair it  and also  my  laptop  is  under  warranty  . ADMIN what do you  suggest    me  to  do .  Could  anybody Please  help  me how to  resolve this ? The First day  I had  kept it  for charging  for 6 hours as  per the  Lenevo  merchandiser  . But  these  days my battery  level is  75% after plugging  in  to  the  power.  ITS not  even decreasing  nor Increasing  the  battery level  .

Answer:I am getting a message "PLUGGED IN BUT NOT CHARGING " LENEVO B560

Check the setting in Lenovo Energy Management.It may be set to prolong battery life, which will onlycharge to around 80%.

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Dear i am bye a new lenovo thinkpad E430 3254T3Q laptop on 1 Sep 2012 while charging some time i got message plugged in not charging (mostly when battery level in between 10% to 30%) after shut down 1 or 2 times its working please guide me what is the problem ...........

Answer:Getting message plugged in not charging in thinkpad E430

Did you do a clearn windows installation? I was also facing this issue after a clean windows 7 install. I tried to skip as much of lenovo's bloatware as possible. But I figured I have to install lenovo power manager. After power manager was installed, battery not charging prbolem was gone. i do not like this software, and prefer the windows default power options instead. But I have to keep this installed for correct funcionaing of battery .

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I recently purchased a used Dell Latitude E5520 laptop that didn't work.  I found that the hard drive was bad, and so replaced it with a new one.  I was able to determine that it had Windows 10 on board.  The license was for Windows 7 Pro, so I installed Windows 7 Pro 64 bit, and then updated to Windows 10 pro 64 bit, and, after all was said & done, now have Windows 10 Pro 64b Creators Upgrade on board.  
However, it now shows "Plugged In, not charging".  The battery was at 0%.  So I searched all of the posts on this issue, and followed all of the steps (removing the battery, deleting the battery software, reinstalling the battery, buying a new battery, updated the Bios & Chipset, etc0).   So far no change.   
The charger I have is a Dell 90W AC Adaptor model # LA90PS0-00.  With the charger plugged in, and the battery removed, the laptop powers up and runs fine.  When I first got the laptop, the battery (Dell T54FJ) lasted for well over an hour from a partial charge, however couldn't get it to charge.  The new battery currently has 60% charge, but still not charging.  When I first plug the power supply in, the "Charger plugged in" light (the small lightning bolt on the left of the keyboard) lights up, but goes out after a second or two.  
I am at a loss as to where to go from here.  I have a multimeter, and can test the output of the power supply, however I cant find... Read more

Answer:Dell Latitude E5520 plugged in, not charging

Additional info - I didn't have a lot of time invested in installing software, so I started over.  I did a clean install of Windows 7 Pro, and am still getting the "plugged in, not charging" issue.   So it may be a hardware issue rather than software?  Still looking & checking - If I find out, will advise.

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Hi Team,

Since last week I started facing this very commmon issue ''plugged in, not charging''. It began by stopping at 75% and then went on deteriorating and today morning it was 3% (and wouldn't charge). I have tried all the possible solutions mentioned here by reading the threads. Is there a bug with WIndows 10 or I need to replace something. Kindly help.

Here are the following options which I have already tried:
1. Removed the battery and switched on the laptop with AC supply and uninstalled Microsoft ACPI Compliant Control Method Battery and shutting down. Battery reseated and switched on - Didn't work
2. Shut down the computer completely, unplugged the power cable, removed the battery and let it rest for about 3 minutes. After 3 minutes, put the battery in its place, plugged in the power cord and restarted the laptop - Didn't work
3. Removed the battery and let it cool down for 2-3 hours. Put the battery back in its place and plugged in the AC supply and restarted the laptop - Didn't work

Answer:Plugged in not charging issue with Dell 3521

Check the system to see whether or not the AC adapter is recognized - F2 at powerup.  If it's not, in order:
Replace the adapter.  If that doesn't solve the issue,
Replace the DC power jack inside the system, and if that doesn't solve the problem,
Replace the mainboard.

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When the laptop is plugged in, it does not charge the battery. The battery is new so surely the battery is not the issue. Unfortunately, the battery is at 1% now so when the adaptor is taken out, the laptop immediately shuts off. I have tried these steps to no avail:

- Shut Windows down
- remove ac adpater plug from computer
- remove battery
- Now hold down the power button on the laptop for 30 seconds
- Put the battery back in
- Plug the ac adapter back in
- Turn on computer

So I was wondering if anyone could help me eliminate some possibilities as to why it is not charging before i take it into the repair shop or purchase an external battery charger or turn it into a desktop. Thank you.
 

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brand new corei5 6200u inspiron 5550 is not charging....
plug off battery and replaced not solved
update bios not solved
any one knows how to solve >>>

Answer:New Dell inspiron 5559 plugged in not charging...

Hi GAUHAR KHAN,
Thank you for writing to Dell Community Forum.
The troubleshooting steps performed by you indicates that the battery might be faulty.
Please private message us the service tag of the system in discussion.
Kindest Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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I have a "Dell Inspiron 15 i5558-5718SLV Signature Edition Laptop", and when i plug in with the power adapter, the system comes with a message unknown adapter and during the boot, and the battery does not charge at all. the battery icon would have a message : "Plugged in, But not charging"....
I have tried with a new adapter, new battery, the issue still is there. What would think the problem could be ?

Thank You
Raj

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I have purchased a new power adapter and battery, my issue is that the system continues to think that there is something wrong with it. When you bring the batt meter up it states that the sys is plugged in but not charging. Not sure if it is related but the only problems in device manager is associated to BASE SYSTEM DEVICE location PCI BUS2 device 9, function 2 & 3 w/a physical device object name:\device\NTPNP_PCI10023 & 24. I've read some have gone from a 60hz adapter to a 90hz, some say update bios, but I have tried everything that I can think of but the 90hz adapter. PLEASE IF ANYONE CAN ASSIST IN THE DIAGNOSIS WEATHER WANTED OR UNWANTED KNOWLEDGE IS GLADLY APPRECIATED

THANKS
 

Answer:dell inspiron 1525 plugged in not charging

You mean 60 watt and 90 watt?

Only thing I can suggest other than updating the bios, is to reset the cmos, but on that model requires you to totally disassemble the laptop to remove the cmos battery, thanks Dell.

http://support.dell.com/support/edocs/systems/ins1525/en/SM/coinbatt.htm#wp1179839

Resetting the bios with the battery and AC adapter unplugged may allow it to start charging again, a slim possibility.

Sometimes it is a defect with the motherboard.

.
 

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I just bought a Dell XPS 13 9350 5 days ago
Battery cant charging.
1. I have update to latest BIOS 1.4.18
2. I make sure using the Dell Baterry comes within the same box when I bought, it's written 45W
What should I do or diagnose ?
It's a new laptop anyway.
It's very unpleasant, to buy a new laptop, with AC adapter that cannot charging

Answer:DELL XPS 13 9350, adapter Plugged In, Not Charging

With a system this new, if it was purchased from Dell, call and arrange a DOA exchange.  If it was purchased from a retailer, most allow 7-14 days - return it for replacement.  There is little sense troubleshooting and repairing a brand new system that's defective.

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I bought this laptop -new- (Inspiron 5555) from HHGregg (a mistake, because they are not in my area anymore so I cannot return it).A few weeks after buying it, with normal usage, normal charging, the battery STOPPED charging.I have read many forum posts and seen that this is a common issue with DELL. I read some forums that said buying a new charger would work, as the battery test in BIOS says that the Battery is performing as normal, as well as running my own Battery test (also normal).This worked for a few days, and then went back to normal.I read another forum post that says to go into your BIOS and change the charging setting from Adaptive to Standard. I did this, and it did not work, as well as changing it to all the other charging settings just to see it that made a difference.I cannot update the BIOS, even if there is one, which I dont think there is, because my battery wont charge to 10%. I am stuck on 0%. So even if I wanted to unplug it to move to my desk from the couch I could not. 

I have screenshots of Dell Power Manager telling me that the power adapter cannot be determined, even says this with the ORIGINAL charger. - and the "Plugged in, not charging" warning down in the bottom right taskbar.Bought this not too long ago, only a few months, cannot return, and can't afford to just go out and spend another $600-$1000 on another laptop at the moment.Many people said NOT to send it in to Dell because they will replace the motherboard/battery... Read more

Answer:Dell Inspiron 5555 (Plugged in, Not charging).

Was this purchased as a new system?   It's not  a current one - you should check to verify whether it's in warranty or not (it will need to be registered with Dell to activate the warranty):
www.dell.com/.../retailregistration
This is a 2015 model system so even if it's new to you, it may or may not have a remaining warranty.
If the system is OUT of warranty, go into Setup (F2 at powerup) and check to make sure the AC adapter is listed there -- if it shows "unknown", the battery will not charge.  In that case, the first thing to try is a new OEM Dell AC adapter.  If that doesn't solve the problem, the DC jack is next to replace:
www.parts-people.com/index.php
And if that doesn't solve the problem, replace the mainboard.
If the adapter IS recognized, will the battery charge when the system is powered off?  If it will, but won't when operating, it may be a Windows driver problem or setting.  
If the system WILL NOT charge when powered off and the adapter IS recognized, chances are it's a bad battery.

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Hi,
i have recently updated my bios from A07 to A12. everything is working fine. except one and that is battery is not charging properly.
it is showing message "plugged in not charging". i have read lot of content but can't able to find the solution. i hope here i can find some good solution. my laptop battery and charger are fine. 
now i am thinking about some options which i have thought after doing some search on this isssue
1. i should install windows 8 because mainly BIOS supports that OS. currently i am running windows 8.1 pro 64 bit
2. i should move from legacy to UEFI boot because in some videos when they update their BIOS they have UEFI already enabled. 
here is the image of the situation

if you need any other info then kindly tell me i'll provide that too

Answer:Dell Inspiron 15 3521 plugged in not charging

Check your system setup  -- F2 at powerup.  Is the AC adapter recognized or showing "unknown"?

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Hai  I had brought a new G500 Lap it was nice to work with it, but fo past two days when i connected it with charger it shows me "Plugged In, not charging". what to di with it but some times to get charging . Please help me to solve my problem..













Solved!

Go to Solution.

Answer:Battery Issue- Plugged In ,not charging message for G500

hi venketkumar,
 
Welcome to Lenovo Community Forums!
 
Can you check the Lenovo Energy Management Software.
 
There is a mode there where the software will stop the charging at 58 to 59% battery charge to protect your battery
 

 
Maximum Battery life will let the battery work as normal, charging it to 100%
Optimized for battery health will stop the charging when it reaches 58% to 60%, showing Plugged in not charging
 
Let me know your findings
Thanks
Solid Cruver





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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The battery is not charging and the battery status in the tray shows the following message  "26% available (plugged in, not charging)" but if the charger is removed the laptop switches off abruptly without shutting down windows properly.  I have tried the various solutions suggested on web. The problem is still the same. Any suggestions plz

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After a system update yesterday my laptop battery icon indicates that it is plugged in not charging.  A quick Google search revealed this is a known problem however attempts at some of the suggested fixes have been unsuccessful in my situation.  I've tried:taking out the battery and uninstalling Microsoft ACPI-compliant Control Method Batteryupdating the power management driverupdating Lenovo Settings Dependency Package(The Windows power plan is set to balanced) The timing of the problem (after an update) and the fact that the laptop is 2 months old lead me to think it is a software rather than a hardware problem. Any helpful suggestions for what I could try next?

Answer:ThinkPad E540 battery message "plugged in, not charging"

Hi Acl,
 
Welcome to Lenovo Community!
 
We understood that your query is about battery not charging on ThinkPad E540.
 
Regarding this issue I suggest you to follow the below article and perform the setting provided in that. And also please check with connecting different power adapter.
 
Click here to open the link on the issue Plugged in not charging.
 
Hope this helps. 
 
Best regards,

Hemanth Kumar






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Relevance 96.76%

I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

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Hi everyone
i recently purchased DELL N5010 INSPIRON, but now it give one problem. It is not run without AC power. and when i point the battery through mouse it show
"17% available (Plugged in, Not Charging).
and battry light flashing 4 times with orange light after a second. It is the bug or any hardware problem, becuase the bettery may be only 2 month old.
I search on the web, but found fake solution which is not applying to solve it.
If any one have a solution then i appreciated it before solving this one.
 
Thanks and Appreciated in Advace.
Haq Nawaz
 

Answer:Dell N5010 inspiron Battery (plugged in , not charging)

I had the same problem with my dell inspiron 5010. The problem is most likely with the connector on the back of the laptop. There are 3 type of connectors, +19.5v, ground and sense.
I resolved it by bending the pins towards outside leaving the center pin (sense) free.

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I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

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I have the "plugged in, not charging" issue with my Dell Inspiron 1100 laptop. This has been going on for the past week and although I'm able to 'resolve' it by following the steps below, it will return after 2 or 3 power ups.

>Disconnect AC
>Shutdown
>Remove battery
>Connect AC
>Startup
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it?s ok if you only have 1).
>Shutdown
>Disconnect AC
>Insert battery
>Connect AC
>Startup
(Source: "Plugged In, Not Charging")

When I'm experiencing this problem a warning message will pop up on power up identifying an issue with the AC adapter.

I'm trying to find out whether this is a Windows 7 problem (as I think I read somewhere), given that the steps above does temporarily fix it, or whether in fact there is a genuine issue with my AC adapter, which needs to be replaced.

Or, rather, does following the steps above merely trick the laptop into accepting a dodgy adapter that needs replacing?

I'm using the original adapter that came with the laptop, incidentally. Would replacing it with a generic likely resolve this daily occurrence?

I appreciate your time and advice

Answer:Dell battery 'plugged in, not charging' - Win7 or hardware?

I would seriously doubt W7 on this and first look to physical battery and adapter connections and wires or the adapter itself ! Also if this is after a clean or fresh install of W7 did you install all and the latest updated drivers off the mfg'r. site?

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Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

Answer:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Relevance 96.35%

Yesterday while gaming my PC Randomly shut off. I thought this was due to cpu overheating , because I have been monitoring it lately while playing a very cpu intensive game, and it has been getting very hot (mid 90's before throttling down as to prevent damage) so I gave it several minutes and started it back up. Upon login I noticed my battery was at 93% which was strange because it's always plugged in! and hasn't moved from my desk in months. (Yes I know this is bad for batteries, but this is not a battery problem. I can't get it to run on AC power without the battery). While my battry was still charged I was able to start up my computer and got the "plugged in, charging" message. I started up the game again and almost immediately the pc shut off again. This time I started it up and the battery was at 33%. (Less than 15 minutes later). My Lenovo has never allowed me to run my SLI Graphics on battery alone, so I can assume that this was happening in order to make the battery drop so much in a short time. When the battery ticked down to around 5% I shut it down, booted to BIOS menu, and waited until it died (to reset battery empty threshold). Waited for several hours with orange charging light on until some time later when I checked and there was no longer any lights on. The laptop will not respond to the power button being pressed with any configuration of the battery/AC plugged in.Thank you for your responses. I hope to resolve this quickly, as I have finals next week and I... Read more

Answer:Y510p "plugged in, charging" message but battery is slowly dying

Which laptop charger do you have, Is it 170W? (Power = Voltage X Current)
 
Did you try removing the battery and only starting on AC power?
Did you try starting the laptop only on Battery?
Did you try plugging the charger into another wall socket?
 
Do this test as well -
1) Disconnect all power supply and battery.
2) Press power button for 30-40 seconds.
3) Connect everything and try to start.

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Relevance 96.35%

Dear Lenovo team, I have a Lenovo Ideapad Y50-70 UHD which is 1 month old.I have been trying desperately to charge my laptop and it does not charge beyond 12%. I have tried the battery gauge reset and checked the energy manager and the conservation mode is NOT on! I cant unplug the laptop because it goes into sleep mode due of low battery and it doesn't charge. This is very frustrating as I cannot take my brand new laptop away from the plug point. Please Please Help! Prachi

Answer:Lenovo Energy Manager - plugged in / not charging message on IdeaPad Y50-70

Hi Prachiparekh,
                           
Welcome to Lenovo forums.
 
As per the query we understood that you are facing issue with system plugged In not charging message in your Lenovo Y50-70 laptop.
 
This might be due to energy management  so pls do check that under the battery menu in LEM, IT IS SET TO 'MAXIMUM BATTERY LIFE' to enable charging to 100%, not Optimised battery health as this will allow your battery to have a longer lifespan.
 
Also try to reinstall the energy management driver and check for the issue.
 
Click here for the power management, if the operating system is windows 7.
 
Click here for the power management, if the operating system is windows 8.1.
 
Hope this helps. Do post back if issue persists!
 
Best regards,
 
Ashwin.S





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I have a Dell inspiron 15 M5010 and i recently bought a new battery. It's not a Dell battery but a Ninja Battery. As i started charging it i noticed it doesn't charge. I thought it was a defective battery so the company sent me a new one. It didn't make a difference.
Is it my AC Adapter? or because i need a Dell battery? I tried everything except update the BIOS because it needs at least 10% battery to run. Sadly i have 5%. Please help. 

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Team
I believe I have the Useless "Desktop mode" enabled.. how it happened I have no clues.
But I cant find anywhere to disable it..

My battery meter shows 56% plugged in but not charging.
I've been googling for about 4 days now and tried numerous things - all relate to Inspiron, nothing to do with Latitudes.
Ive tried checking power options, right clicking on the battery icon on toolbar, checked control panel, tried installing quickset (which wont work on this machine), I've tried everything google has to offer
I have a fresh install of Windows 10 on this laptop and installed all drivers I could find..
Any clues as to what I need to install? or where I can find this shi+ option that nobody would use?Thanks

Dell Latitude E6440 - Windows 10 - SSD etc.

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Well, the charger is plugged in, but it says not charging. This has happened twice. I would have thought bad battery or bad charger, except luckily the first time it occured right after buying a new hard drive. I did a hard reset on the battery and that worked.
Now, it has happened again. I tried the regular battery reset, but that did not work. I tried uninstalling device and reinstall..did not work either.
Oddly, what did work was the following:
I had about 38% battery left. I unplugged the power cord from both laptop and wall outlet.
I removed the batter. Computer went dead.
I wiped the battery connectors with a clean cloth several times.
I put the batter back in and turned the laptop on with battery only.
I plugged power cord into side of laptop, then into wall outlet.
Immediately, the laptop began charging again! 
I am not sure why this worked. Maybe some techy out there may know. When I tried the battery reset, I turned the computer off before taking out the battery. Then took it out. Plugged in laptop with power cord and powered it. Then shut down and placed battery in. I turned back on..but nothing...
It may have to do with having the laptop already on when taking out the battery, or placing back the power cord, or could just be the wiping the battery with cloth????

Answer:Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

Hi thelights007,
Please share the system model and the operating system installed. The error 'plugged in not charging' can be caused due to various reasons such as faulty adapter or faulty charging board.
You may try below mentioned steps which may help in fixing the issue. Steps to perform Flea Power are:

Power off the system. 
Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer.
Disconnect the AC Adapter and remove the battery from it.
Press and hold the power button for 20 to 30 seconds to release the residual charge from the laptop.
Reconnect the battery and the AC Adapter.
Once the system is powered on and booted properly, re-seat the battery. Check if you still get the error or not.
Boot the system to BIOS, tapping the F2 key on the Dell logo screen when you power on the system.
Press F9 key to load BIOS defaults. Once done, press F10 key to save and exit. System will restart. Check if the error is still there.
Try and wiggle the AC Adapter cable and check if that makes a difference.

If it still doesn't work, parts replacement may be required.
Hope this helps. Please share the findings.

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Hi all. My battery wouldnt hold a charge so i decided to replace it with a new dell extended life battery.
problem is, when i plug in the charger all i get is plugged in, not charging.
i have tried
1- removing battery and charger and holding power button for 20sec
2-deleted and reinstalled the battery drivers
3- loaded my bios by default
i have tried another dell charger, though mine is proper volts and amps also.
i have heard some people need to update bios, but i cant do this now battery is at 8% and i flung the old battery out.

any ideas?

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My loptop is not charging. It shows plugged in not charging. It was completely drained before and when i connected the charger it didnt charge .

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I have a hp laptop, which needs to be plugged in at all times in order to be used. The message says plugged in and not charging. What can be the solution to this as I have also bought a new charger thinking this may help and it charges the laptop but, it has not made any difference. My laptop model number is dv6-6c77sa. I would highly appreciate a solution to this asap. I have read up on other solutions such as opening the device manager and unistalling the Microsoft ACPI, but is this really a safe method? will it mess my laptop up?

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hi, i am writing this on my desktop as my laptop battery is discharged now so cannot power up.

i am running a toshiba satellite L300D-10Q with vista. it was my dad's & is probably about 4 years old now with original battery still installed. recently i noticed that when i had the power lead attached the power & battery led's would flash constantly & hovering the cursor over the battery icon, it showed as not charging.

i bought a new adaptor & still had the same problem.

so thinking it was the battery on the way out i bought a new one which was an alternative & cheaper just to prove if that was the problem & for about 15 mins the new one charged. then the original problem came back.

i have tried powering up without the battery installed & nothing happens.

any advice would be appreciated

thanks

llanedeyrnjack
 

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Hi there,
I have a Toshiba Satellite L655 Laptop, and it was working fine up until a week ago, when it suddenly displayed the message: 'PLUGGED IN NOT CHARGING'
After quite a bit of troubleshooting, I have tried many things including removing the battery and running directly on A/C power. Everything appeared normal from a mechanical point of view.
However, after also updating the driver software of all 3 components of the battery (found through the device manager), the only thing that works each time, but is very soon reversed, is actually uninstalling 'Microsoft ACPI-complaint control method battery.'
Firstly, I have no idea what this actually is...but i cant have to do this every day in order to get my laptop to charge. I cant always have a power supply when I need to use my laptop...can someone please help me as to what on earth has happened to my laptop, and what I can do to permanently fix it?
Thanks very much,
Anelia

Answer:My Laptop- PLUGGED IN NOT CHARGING

How long have you had the L655?

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I went to my device manager and discovered that under battery there are supposed to be three items listed and one of mine is missing which is the charger what do I do?  How do I fix this problem. Can someone please help me.

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I have a HP G72-b60US Notebook PC that I have had since December of 2010, and it is at 7% and when I hover over the battery thing it says 'plugged in, not charging'.

I have heard this could be a defective battery, but I don't want to have to go buy a new battery and then find out that it still doesn't work.

What could be wrong with it?
What should I do?
 

Answer:My HP Laptop Says 'Plugged In, Not Charging'

I had this happen on a HP laptop before. I found a fix online that when I read it, I thought to myself there was no way that this would work, but I was wrong, and it did work.

Basically, here are the steps that I would do when my laptop had the same problem. Clean all contacts for the battery using a dry toothbrush. Make sure the power is off and disconnected when doing this. Once done, connect the battery to they laptop and pop it in and out really fast about 30 times. With the battery in, and the system plugged in, turn on the system. Check to see if it is still not charging. If still not charging, with the system on and plugged in, pop the battery in and out of the system really fast about 30 times again. At this point is where my system would all of a sudden show that the battery was charging again.

Again, I have no idea why this worked for me, and other people that found it on the same forum that I did. If you are not comfortable doing this, don't do it. The machine I did it on I barely ever used, and didn't care if something got messed up. If this is your main system and you have a lot of data on it that you need, I would suggest backing up any data before attempting this.
 

1 more replies
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I noticed my laptop was not charging when plugged in. It says 'plugged in, not charging'.The battery eventually died and I left it alone for a few hours dead. I plugged it in after that and it started charging again after that, so I charged it up all the way and I thought all was good, until I unplugged it and the battery began to discharge. After that it went back to the 'plugged in, not charging' status.  I did a battery diagnostic which said the battery is good, so it isn't the battery (plus this laptop is only 10 months old). I tried installing any updates/drivers HP said I needed. One of those was some BIOS updated which I did and after viola, it began charging again. While it was charging I unplugged and plugged the charger and it was good, so I charged it up until fully charged. I unplugged it at 100% and let it go down to 96% and tried to recharge it and again got the 'plugged in, not charging' status.  Any clue as to what is  causing this? It seems like its some kind of software issue.

Answer:Laptop plugged in not charging

Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a ... Read more

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Acer aspire v15 nitro vn7-591g is not charging while plugged. It randomly beeps and shows it's charging and then stops, over and over, usually stays not charging and then charges for less then a second and stops.

Answer:Laptop not charging when plugged

Constantly charged while off. I've restarted, pressed the hole at the bottom for 5 seconds and waited to boot for 5 minutes. Unplugged all USB from it. Updated all drivers and windows.

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     My laptop is a Lenovo T520 Thinkpad, Core i5 vPro, Windows 7 Professional, Lenovo Enhanced Experience 2.0. I got this laptop as a Christmas present from my sister, it was working fun when I got it, and then I did something stupid(I Forgot) and now it says "Plugged In, Not Charging", nothing else, it doesn't say, "Replace Battery" or anything like that, it just says "Plugged In Not Charging". I tried doing things, like uninstalling Microsoft ACPI-Compliant Control Method Battery, and doing a scan for hardrive changes and it still didn't work! Please someone help me!

Answer:"Plugged In, Not Charging" Says My Laptop...

Hello, InstaCreamIs that message (notification) from the system power (battery) icon in the system tray? What is the current battery charge level?If Lenovo Power Manager application is installed, could you provide a snapshot of the battery settings? Launch PM -> Advanced mode -> Battery tab -> Battery Maintenance button. We need this screen.Make a snapshot and give a link here as you don't have rights yet to add the images to the forum.

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I have a Dell Inspiron 17R-5720 up until yesterday it's been charging and holding it for a decent amount of time but right now it's plugged in and will not charge but if I take the battery out and plug in the charger it's able to use the power it will not charge the battery though.

Answer:My Laptop is plugged in but not charging

Looks like you need a new battery.

A quick google search shows your specs:
Dell Inspiron Laptops Inspiron 17R (5720) Replacement Parts - Hard Drive, Memory, Battery & Motherboard | Dell

You could probably find a battery around for much cheaper on newegg though.

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I've tried basic troubleshooting.  I'm guessing I need a new battery, ac adapter and cord. I looked in the parts store but couldn't find it, or just one part. Laptop is an HP Pavilion m6 Notebook PC. Serial: CND2330FT5

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