Computer Support Forum

Seagate 250GB USB External Drive

Question: Seagate 250GB USB External Drive

I use W7 Home Premium and would like to make a backup of my entire system. I will use the image method and the combination of my C and D discs are about 125GB total. It appears to me that this Seagate will do the job, however, I would like some opinions before I purchase it. Thanks

Relevance 100%
Preferred Solution: Seagate 250GB USB External Drive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Seagate 250GB USB External Drive

You can get a 1TB external hd for $75. Why limit yourself. You can store an image of your hd, as well as back it up. Will the 250GB be ok? Yes. But go ahead and get the larger drive.
**GO 82nd - All the way! **

3 more replies
Relevance 99.22%

I bought a Seagate FreeAgent Desktop 250GB drive for a friend a few days ago. I was able to get it connected to a machine running Windows XP SP2 just fine and I could see the drive ok. I noticed about 18GB or so was "used" even though there was only one 73MB PDF file visible when I viewed the drive contents. The drive has 232GB of free space, I believe.

I understand not all 250GB will be available for user data but is it reasonable for 18GB to be consumed by filesystem info?



More replies
Relevance 80.36%


I'd like to upgrade my current HD to the Seagate 250GB Internal Ultra ATA Hard Drive. My computer is 7 years old this June, so I'm curious about whether it's compatible or not. My current HD's specs are located here:

Specifically: Embedded Controller Interface: (40 pin) EIDE
Physical Dimensions (H x W x D): 1" x 5.78" x 4"

I have the most recent BIOS update for my computer which was released in 2002. I run XP SP2, PIII 735 MHz, 256 Megs RAM. Do you think this upgrade would work or would I just need to toss the idea and get a new computer?

Also, the HD's specs are located here:

Thanks so much,

Answer:Seagate 250GB Internal Ultra ATA Hard Drive

The 7200 hard drive wil give better data transfer, but on your system, p111, 735mhz, increasing your ram would help, I would say, more.
XP runs better with more memory.
Upgrading to a later cpu, and motherboard, would give your old pc, a new lease of life.

20 more replies
Relevance 78.72%

This hard drive originally was in my brother's computer. He had XP installed, went to install Windows 7 and after the first reboot, it would just hang on the bios screen.

I played with the jumper settings and such, nothin'. Put it in a few other computers, nothin'.

I was just curious, is it something that can be fixed or should I lay it on my desk to hold down some papers?

Answer:Seagate Barracuda 7200 250GB Hard Drive - Stopped working

8 more replies
Relevance 77.08%

I've been getting this "Windows - Delayed Write Failed" error for quite some time. It's strange though, because it seems to be happening totally randomly.

Here's what happens:

I could be using firefox 2 mins after I start up my computer or be playing a game 4 hours after I start my computer and then a delayed write failed error (or several) suddenly appears from the taskbar in the lower right corner of the screen, failing to write either a system file of some sort or a file related to whatever program I happen to be using at the time. Then everything becomes extremely choppy and eventually totally freezes up. I then have to manually restart at which point it will either work normally or be slow and then freeze up during startup. For some reason, moving my HDs to different SATA ports (since my mobo has 4 ports) tends to fix the problem for a while before it starts happening again.

Does anyone happen to have any idea how to resolve this problem or what is causing it? Is my HD failing, does it have to do with my drivers/firmware/bios, or is it some sort of software bug or conflict?

Any help would be greatly appreciated!

(btw there don't seem to be any problems with the disk when I check it with chkdsk or the seagate disk checking utility)

Seagate Barracuda 250GB 7200 RPM SATA (Two of them, not in raid)
Windows XP home edition SP2
Intel BOXD975XBX2KR LGA 775 Intel 975X ATX Intel Motherboard
Intel Core 2 Duo E6600 Conroe 2.4GHz ... Read more

Answer:Windows - Delayed Write Failed error with 250GB SATA internal Seagate drive

Ooh, my task bar and desktop just disappeared and I just got a message saying:

Windows - System Error
Unknown Hard Error

And when I clicked OK, it just reappeared. When I tried to shut down, my computer locked up, so I had to shut down manually.

Restarting failed, but my computer seems to be working again now that I have switched the HDs to different SATA ports again. For now...

This can't be good...

1 more replies
Relevance 70.93%

pls. help. my dell dimension 8200 desktop is not detecting i/o magic 250gb external drive. i plug it in to the USB and nothing happens. the device is on, my USB is working with other devices. but when i plug in the external drive nothing happens.

i've tried to get help from the manufacturer but everything that they've told me to do is not working.
- downloaded the drivers and still nothing.

i'm in dire need of assistance.

Answer:i/o magic 250gb external drive - not being detected

You may want to check the drive on another computer because it should just be plug and play.

I guess there's a chance the drive is not partitioned or formated, If you you go to Disk Management does it show the drive? How about in Device Manager, is it listed there or are there any errors showing?

3 more replies
Relevance 70.93%

I think this must be fairly new but I cannot find any info or specification on HP website or with a search on Google. I particularly want to know if its file system is NTFS or FAT32 as my PC is Widows XP with NTFS. Maplin are the only people I have seen who have it on the shelf -not even Amazon have it as they still push the ?previous? 250GB model from HP.

Answer:HP ELEMENTS 250GB External Hard Drive

Cancel this thread as data now found.

1 more replies
Relevance 70.93%

Good Morning:I have Xp on one drive (120Gb) and Vista on another drive (200Gb) although I could move that one to another 120Gb drive.I also have a 250Gb Western Digital USB2 external drive which I would like to partition to make it a back-up for the two operating systems.Can anyone point me to an easy (and cheap) program to do that. And, will it be a problem to copy across since the 200Gb only contains about 110Gb currently?Thanks in advance!

Answer:Partitioning 250Gb external hard drive

click here|623991677&gclid=CP38iLSsh4cCFTeEEAodQ2pAZA

9 more replies
Relevance 70.93%

My laptop Dell Latitude D830 running XP Pro does not recognize the external Seagate 250 gb drive, even under device Manager. I?ve tried it under Slave, Master and Cable-Select Option but with no success. Any ideas? Periodically I hear from the disk a click about one second apart. Probably it?s gone bad, so if it has crashed, how can I recover data on it? How can I get XP recognize it?

Answer:XP Pro doesn't recognize external SG 250gb drive

Have you tried connecting the drive to another PC?

4 more replies
Relevance 70.93%

I have just bought this external drive and am trying to download the driver onto my laptop from the WD website, as I am running Windows 98SE. I have found the WD Essentials USB 2.0 driver and when I click the DOWNLOAD button a small screen appears with a blue line across the top and the words "File Download". However this box just flashes on and off all the time and locks up the computer. The only way to get rid of it is to switch the power off. I have enabled pop-ups as requested, and have also disabled Norton Antivirus 2005. I have no firewall. I have tried a number of times without success. Can you please help? Many thanks.

Answer:Western Digital USB 2.0 250GB external drive

I have just downloaded it without problems, aristo, if you wish I can email it to you, it's a 2MB zip file.

2 more replies
Relevance 70.11%

I've previously added two home made external disks, a 120Gb IBM and a 300Gb Maxtor, to my Medion PC (Pentium 3Ghz, 18 months old) without any problem. I'm trying to add a 250Gb Hitachi Deskstar but nothing happens - even the fact that a USB device has been plugged in is not recognised. As soon as I replace the disk with a 40Gb Maxtor, it all works fine, so the case and connections don't appear to be a problem. I've replaced the Deskstar, thinking it was faulty, but exactly the same happens with the new disk and Add New Hardware doesn't find anything. I'm on XP Home. Has anybody got any suggestions, please?

Answer:External Drive - 40Gb disk works but not 250Gb

I have experienced similar problems in the past and found that the drive had to be jumpered 'master' for the USB to see it.

6 more replies
Relevance 70.11%

I have been using this USB drive for some time. I have it divided in to three seperate partitions, but recently (and this is the second time this has happened) XP will no longer detect the already existing partitions on the drive. I am able to see the drive in device manager, it shows up as a WD 2500JB External USB Device, as well as in the manage option when right clicking My Computer. However in the manage window it shows the whole drive as unallocated space. I know that there are files on there, (several GB's of customer backups.) it was there just yesterday. Any ideas on how to get Xp to pull it's head out and see these partitions?

More replies
Relevance 70.11%

There is in regards to my SimpleTech portable hard drive and My new Dell Inspiron N7010 17R which has windows 7. It tells me that it can not recognize the device when I plug it into my USB port. It works great in my Dell Inspiron that has windows XP and my Lenovo at work that also runs windows XP. I have tried another laptop at my place of employment that has windows 7 on it and I get the same error message on that machine also. It has to be a conflict with the SimpleTech 250gb and Windows 7.
Your Help is very much appreciated!!

Answer:simpletech 250gb external hard drive & windows 7

Hi and welcome to TSF please try here to see if there is something at the support site for your drive to work with win 7

3 more replies
Relevance 70.11%

Hello all. I'm hoping someone can help me. I have a 250gb maxtor hard drive. I have just purchased my second external case off of ebay and it does not work!!

The first one was no name brand, it says "Awesome" on the case and has lights that light up around the case. It said on the web it supports up to 250gb, and on the auction. When I plug it in, it recognizes it and I can view an play files off of it for maybe 5 minutes then it says "USB device not recognized" and gives errors like "this usb device can run faster on USB 2.0" which it is in a 2.0 port. Funny thing is right when I got it, it worked for a few hours, it kept working pretty well at first for maybe a week, then it just stops working after a few minutes.

So I purchased another one on ebay, another non name brand, it said it supports up to 250 gb, and this one it recognizes it for a few seconds and then it is suddently not on my computer at all. I have checked the device manager under both of these items and for drivers, etc. Everything seems to be working fine. I even downloaded a file that helps your computer recognize high disk space, although I was told on XP I don't have to do that. So what do you all think?? Is it just the cheap external case?? I have a Dell Inspirion 1100 with a celeron processor, purchased 1.5 years ago. I have tried the case on other computers that were better than mine, I have tried the hard drive straight into a computer and it works fine. I have the... Read more

Answer:Need help with getting 250gb hard drive in external case to work.

mmm... i had a problem like that with a flash drive. it worked for a couple of months, and then it just randomly disapperaed, and when i plug it in, it is not recognised anywhere atall on the system where it should be listed. i have never been able to solve that one.

2 more replies
Relevance 69.29%

WD 250GB MyBook External Disk Drive can be detected but cannot be explored

I neeeeed your help on this. I have been --up and down looking around for a solution. Many did came through-- but I don't know which is which.

More replies
Relevance 69.29%

I'm running Windows 7 Pro and the only option I see when I right click on the drives are NTFS or exFAT.

Hopefully it will be something easy because I'm not at all handy with the command prompt, unless someone walks me thru it.

Answer:Need to format a 160gb & 250gb external USB hard drive to FAT32?

have a read ta this,maybe helpful...**

2 more replies
Relevance 69.29%

Maplins list this as 'New'. Price is £69.99 inc vat ex store. Has anyone got/know of this drive and if so what are their opinions.

Answer:Maplins 250GB Western Digital External Hard Drive

Ordered one from Amazon £11 cheaper, delivery due tomorrow.

2 more replies
Relevance 69.29%

This is not a repeat! It's just that I read somewhere about one needs to make sure that it is formatted to NTFS. My Windows XP Sp2 is formatted to NTFS so will this present no problem when I come to use the drive?

Answer:Maplins 250GB Western Digital External Hard Drive

No roblem.Used one for two years.

5 more replies
Relevance 68.88%

Hi, Does anyone have any experience of this USB External hard drive? I think my Western Digital 'My Book' is going to pack up soon, so need to find a replacement. Yesterday i asked about a Buffalo drive and got some positive responses, but this one looks good too (and tiny in size). Thanks - Tony

Answer:Seagate 250gb FreeAgent Go/2.5

I use a Buffalo drive however, and it's extremely reliable - the only irritation is the incessant humming noise the drive motor makes.

1 more replies
Relevance 68.88%

Would there be any conflict with this unit and W7.

I looked at this unit and it appears to me that it would be ideal for my laptop. I need about 120gb for backup of my C & D drives. I'm not sure if this unit is the best and find no place to compare it to other comparable products on the market.

If anyone has used this product I would ask your opinion of its performance and one other question. How long does it take for the first download of all files.


Answer:Seagate Replica 250gb with W7

If your only use is for disaster recovery, then this drive will do the job...That being said, I would recommend the purchase a large external drive that can also be used for storing individual files/folders...

1 more replies
Relevance 68.88%

I have a 250GB which seems to have failed entirely now. It's still detectable by Windows - is there any way I can recover the files? They're really important to me. I don't care what it cost to recover them, but of course cheaper the better

Answer:250GB Seagate HD failed

Contacy seagate. They should be able to help you.

11 more replies
Relevance 68.06%

Hey there,

I recently picked up a Seagate 250 GB SATA HDD (model number: ST3250824AS). When I installed it, I did as I was exactly told. I disconnected the power and turned of the system, plugged the SATA cable from the HDD to the motherboard (I have an ASUS P4P800 motherboard), hooked up the power cable from the power supply to the HDD and closed the case up. When I powered up the system, Windows (I'm using XP Professional) recognized the HDD and added it to the device manager... but the problem is; its there is no icon displayed in My Computer. I dont know what to make of it. Could it be something with Windows? Any feed back would be greatly appreciated. Thanks.

Answer:Seagate 250GB SATA HDD problem

Did you go into Disk Manager to initialize the drive, create a partition and format the drive?

9 more replies
Relevance 68.06%

I looked at this unit and it appears to me that it would be ideal for my laptop. I need about 120gb for backup of my C & D drives. I'm not sure if this unit is the best and find no place to compare it to other comparable products on the market.

If anyone has used this product I would ask your opinion of its performance and one other question. How long does it take for the first download of all files.


Answer:Solved: Seagate Replica 250gb

6 more replies
Relevance 67.65%

Hi I'm Mark. I'm having a problem when it comes with my notebook [dell inspiron 600m] and my external hard disk [WD Elements 250gb]. when I connected the 5 pin cable of the external hard disk to the usb port of the notebook, the connection is seem to unstable or on-and-off, therefore making file copying impossible. The external hard drive and the notebook is in good condition, although I can't really figure out what seems to be the problem. I am also having a theory that this might be a power supply problem. I would be very grateful to someone who can help me about this matter..

More replies
Relevance 67.65%

Does anyone know how many milliamps this device draws?

The "Technical Specification" provides plenty of info but does not specify the actual current. All it says is that it is powered directly from the USB port. But I need to know exactly what the peak ma of this device is.



Answer:Western Digital My Passport Essential 250GB USB 2.0 Portable External Hard Drive

15 more replies
Relevance 67.24%

HELP!!!! I have a Seagate FreeAgent Desktop External 250GB USB Drive. All was working wonderfully and then after I upgraded to Windows XP Service Pack 2 I can no longer access my drive. I can see it in the tab to safely remove the hardware. I can see it in the device manager under hard drive, and it tells me it is working fine. When I go out to disk management, it shows the drive as Disk 5 and online, but all of the space is unallocated. I have data on the drive and I am not sure if the upgrade to SP SVC PK 2 caused the error. I found that there might be a hotfix, but I can not seem to find the right one. I am thinking it is KB885464. I can not find the hotfix to save my life and I am at a loss as to how to access my drive. I am mandated to have Svc Pack 2 loaded due to the fact it is a gov't machine. Please help.

More replies
Relevance 67.24%

alright everyone! let me give the lowdown on the goings on.
Basically, my pc has died on me, but luckily i have a laptop. I cant afford a new pc yet, so i bought a hard drive usb caddy thing. it works a treat with my dvd writer, and with my other hard drive (200 gig Western Digital one, with partitions and windows on the drive), but this seagate one is being a bit more of a pain. the usb drive itself can handle upto 500 gig, and i have a usb 2.0 connection (so theres no compatibilty problems, and it works with the 200fine) also, i tried to put the hard drive in another pc as slave and it found it, but didnt bring it up in windows/my computer. its the same problem on my laptop, my usb caddy finds the drive, and the name, and says its connected, but doesent bring the drive up in any explorer windows etc...
im a bit worried now that the drive might be dead (i have LOADS of data on there that i really need 2 get my mitts on). when i go into hard drive management, the drive is found but has a yellow exclimation point next to it.
i was thinking it might need checkdisc being run on it, but i dont think it will find the drive when windows nexts boots up with it being a usb drive. im thinking of perhaps using knoppix to get into the drive to see if the data is still there etc... (but ive not used knoppix for well over a year and ive pretty much forgotten how to use it lol).
so any help would be greatly appreciated, i know it might be a strange error (or it might be common for all... Read more

Answer:Seagate Barracuda 250gb/usb caddy problems!

Is it an ata drive?

18 more replies
Relevance 67.24%

Hi folks, I bought ThinkPad R61 3 years ago and it has been working perfectly. Last week however I dropped it down and as a result the original HDD is damaged. So I have bought new hard drive - SEAGATE 250GB SATA2/8MB 9.5mm and it turned out that I cannot install Windows XP (neither SP2 nor SP3) on it.The message from the Windows setup is: ?Setup did not find any hard disk drive installed in your computer.? Well, of course before the installation I have partitioned the hard drive (with Partition Magic) ? I have created primary drive, activated it, then I have formatted it.I tried everything I could think of but the result is the same ? Windows XP setup does not recognize the hard drive :-(Unfortunately I do not have recovery disks. Can anybody help me with advice how to get rid of this situation and install the Windows XP on the new SEAGATE drive? Thanks and best regards,Lyubomir


Go to Solution.

Answer:Please help, I cannot install Windows XP on a new HDD (SEAGATE 250GB SATA2)

Hello Ipashov, welcome to Lenovo forum!
Please check this thread out and follow the give instructions carefully.

4 more replies
Relevance 67.24%

I bought a new Seagate 250GB EIDE HD 7200/8MB/ATA-100 and would like to replace my old drive with it in my Dell? Dimension? 4400 (Pent 4 1.80GHz, 768mb Ram, running Windows XP Home). I need some advice on how I should format this new drive and then clone and replace my old drive with the new Seagate drive using Norton Ghost 2003.

What is best way to format the harddrive to get it ready to clone - using (Control panel > Administrative tools > Computer management > Disk Management) or formating it via Windows XP CD or is there a better way/easier??? Thanks.

Answer:Formating and cloning to a new Seagate 250gb harddrive

You can use Seagates Disk Wizzard ( IMO the easiest & free)\
How to use Disk Wizzard

3 more replies
Relevance 66.01%

My new computer has OP Vista, it will not read the files on he external drive, photos, docs. etc.However if I use it in my old computer it reads OK. Can you advise me if it is Vista problem or the computer problem ? Thank you.

Answer:Seagate external drive

" will not read the files on he external drive"Won't read in what way? - You can't see them, or they won't open when you double-click them?

3 more replies
Relevance 66.01%

I saved all my documents, music and photos from the school laptop (Mac) and now I need to use them on my home PC. The problem is when I connect my Seagate to the PC, I'm not getting the drive icon to select the things from the Seagate. What should I do?

Answer:Seagate external drive: from Mac to PC

Check Disk Management and see if the drive is visible. You may just need to assign a drive letter to it.

2 more replies
Relevance 66.01%

I recently purchased a Seagate 1 TB External Hard Drive to use in conjuction with my Acronis True Image 9 backup software. When I open the latter I get the following warning:"Some partitions contain errors and can be imaged only sector-by-sector. It is recommended that you exit Acronis True Image Home and check the partions with your system's disk-checking tools. Are you sure you want to continue imaging?"I have used the Windows Error Checking utility and it has eliminated the warning and I have now managed to backup my C drive but I am still concerned with the warning I received as up to the point that I received the warning I had not used the drive. In addition the drive makes a clicking noise and I now see that quite a few Amazon buyers of the same drive have reported faults, including the clicking noise. Should I be concerned?

Answer:Seagate External Drive (1 TB)

Wot no suggestions? Whereas at one time I seemed to get responses to my problems I rarely do now.

3 more replies
Relevance 66.01%

1.0 2GHJ7ECG ST310005EXA101 Seagate Desktop External Drive 1000GB

In summer 2008 I bought the above drive (from Best But I think)

Last month the drive started going out - the green light would go off and it would no longer be recognized by my laptop. To reinterate, this problem only started a month or so...

I have not changed anything in my configuration..

I have tried the USB drive in a different port and have the same problem.. besides the power on the drive goes out so I don?t think it?s a USB issue.

I chatted with a Seagate tech today who told me I needed to go to radio shack and have something done with the AC adapter but I didn?t buy it there. Also Seagate rep told me to try another PC but I don?t have one..

I am concerned that I spent good hard earned money on this drive and its lasting only a year and that I might lose my data..

Answer:External USB Seagate Drive

Good possibility it has failed, does it work at all now?

Or does it just fail at the first hurdle?

4 more replies
Relevance 66.01%


When I switched my Laptop on yesterday the nice Seagate Icon for my external backup hard drive had vanished but has been replaced by a dull looking generic Windows page icon ? This external backup drive is the K:\ drive on my system.

I surfed google yesterday trying to find some advice on how to restore what was a very attractive Icon ? . . but have been struggling to find any advice I could understand or thought I'd be able to follow ?

On a positive note, I have located the exact file for the disappeared icon on my laptop (its called SeagatePortable.ico) and I have copied it to my desktop temporarily, but, I have no idea how to re-apply this icon to my K:\ drive ?

Whilst surfing, I discovered a simple freeware program called "Drive Icon Changer" so I downloaded this program and tried to use it. It is very easy to use, but, try as I might, I cannot get this programme to interact with my K;\ drive ? . . so I've given up and uninstalled that programme, as, in this instance at least, it clearly does not do what it is supposed to be able to do.

I also saw some advice about going to a DOS prompt (I do not understand what this means or how to do it?) and deleting or editing something called the autorun.inf file - I suspect this type of action would be well beyond my understanding and I'd probably do more harm than good if I attempted to edit this sort of system file and got it wrong !

I've also done a system restore - to a back up point of a couple of days ... Read more

Answer:How do I restore the Seagate Drive Icon for my External Backup Drive?

Also just spotted an obsolete thread on this site where someone suggested:-

"Un-install the driver while the external drive is connected and then rebooted and let windows reinstall - everything should go back to normal when Windows re-discovered the drive".

I don't know if this might cure my problem ? . . but unfortunately I do not know how to uninstall a driver ?

3 more replies
Relevance 66.01%

hi ive got a external seagate hd .and it stopped working,when i turn it on it just clicks and then the pc tells me that it has malufncitioned.... ive call the compnay and they cant help me since its out of warrenty ,they did say that i should be able to try and hook it up to a pc like a internal hd if i can open the case and take it out ,but wouldnt tell me how to get the case open .....of course ... lol, any help would be great really bummed over this since i have another one of these hd and they werent cheap ive got 350 tied up in them and now one of them dont work and all my data is on it...and i can't get the data off ...thanks for any help .....

i've attched 3 pics of the external hd that im talking about getting open.

anyones comment about these drives and problems like mine would be fine too ...

Answer:Seagate External Drive 160gb (opening case to get out drive)help

If the drive is hosed then crack the case:
Look carefully along the joints for small openings, sometimes those are where you can insert a small flatblade screwdriver to start prying it apart. also take the same small screwdriver and start at some place on the case at the joints and see if you can pry one side away from the other to see where the tabs/catches are. You will have to explore to figure out your case. also on the bottom see if any labels there are covering screw holes - another trick they do. if you see a label that says this will void the warrenty if removed, that is a huge clue that label is covering a screw

7 more replies
Relevance 66.01%

After Transferring file from Seagate External drive to flash drive 16G. (Verbatim)

I can't remove hardware device on Verbatim Flash drive to remove it.

Even after I close all the files, folders and programs in my computer.
It won't say "safe to remove device".

I have to switch off the computer to remove the flash drive.

Is this normal or what ?

If not what can be the problem ? I can fix ?

Is it safe to remove device even if I can't disable the usb flash drive ?
I closed all the files, fodlers and programs before I remove.


Answer:Transferring file from Seagate External drive to flash drive

The computer may still be saving data to the Flash. Or it is caught in ROM. If your certain the transfer is complete, you can pull the drive. You may want to do a Check Disk on the Flash Drive to make sure it is in good order.

1 more replies
Relevance 66.01%

I recently upgraded to Windows 10 and post that It was working fine without any issues. I have two external drive connected to it.

1. 1 TB Iomega powered drive. - now RAW
2. 2TB seagate external drive.

The 1tb drive suddenly became RAW and I wasn't able to access it. before it happened, I had removed some virus detected in the drive by the AVG antivirus. Post that once or twice it got disconnected and after that the drive became RAW. I understand the file system might have got corrupted since couple of times my system faced powercuts and before I could shut it down the system cut off from electricity as my UPS died on me.

I haven't formatted the disk at all, as I have all my important data in this HD as it was my backup drive for office and personal use.

Disk Management: shows the drive is RAW but a healthy Partition.

I opened the hard drive casing, tried connecting the drive directly to the internal sata cable but the same didn't read even then and still shows as RAW drive. I got a Storite USB to SATA adapter and tried that, the drive is now running fine(as it sounds) with intermittent kind of noise (clicking etc.,) for sometime and then disappears. After directly connecting the drive atleast the below softwares are able to read the data in the drive but unable to recover it.

I have tried recovering data using the below softwares.

1. EaseUS DAta recovery - took too much time to complete reading - 17% in more than 24 hours- stopped it.
2. M3 DAta recovery - tried fixi... Read more

Answer:External 1TB hard drive(Iomega - seagate inside) RAW drive - HELP

My recommendation is to use [email protected] Recovery Pro. I had a drive fail a while back (same "raw" situation) and of several data recovery apps, this was the only one that was able to recover most of the files and folders. It took nearly a day to do the in-depth scan, but it was worth it in the end.

3 more replies
Relevance 66.01%

hello, i have been having trouble installing a new hard drive on my system.
don't laugh but it is a
hp pavilionxt963 (it was free)
CPU:intel celron 1200 mhz
Chipset: Intel 810E (whitney) + 1CH
Video:nVidia GeForce MX 4000
Hard Drive: Samsung SV4002H 40GB

i have a seagate barracuda hd 250gb sata st3250823as
that i am trying to install for storage.
i have a syba 2 channel pci controler card that the drivers are reconized and works properly. but when i reboot after using discwizard, it gives me an error message.
i have even change pci slots and still get this:
-expansion rom not initialized- pci mass storage controller
bios:01, device:0A, funtion:00

Answer:trouble installing seagate barracuda hd 250gb sata with pci controller

That's not necessarily an error message..

Can you see anything that would show the controller recognising the attahced Seagate? Do you see the drive in Windows?

6 more replies
Relevance 65.19%

I use a 1 TB Seagate drive for my backups and it has been clicking lately.  Less than a year old but I do a full system backup once a week which is 320 GB.  The backup failed Fri or better said, I unplugged it due to the somewhat noisy clicks after running too many hours.  Having been around computers for a while I am pretty sure this can't be good! Thoughts?

Answer:Seagate external drive clicking

Drives can fail at any time. Most fail after a longer time than less than 1 year, but there is no guarantee (there is a Seagate warranty). You have two symptoms suggestive of drive failure: an unusual noise (clicking), and a failed backup. You could consult the help at,  for example:Identifying and troubleshooting hard drive noise issues find your drive on this page and navigate to the appropriate diagnostic tool download:

7 more replies
Relevance 65.19%

i have a seagate external hard drive that i've had for one year. it stopped working after working with no problems.
the green power light does not come on but the white light was blinking then stopped.
any idea's on what can be done. and if it will not work any more is there any way to extract my family pic's and work from the hard drive.

thanks for any help.

Answer:seagate external hard drive

It sounds like the external harddrive has died - do you have copies of the files on your computer as well?

Assuming the drive is dead and it is not an issue with the USB connection, it is possible to get the files off of the harddrive though companies that provide such services often charge a high price.

3 more replies
Relevance 65.19%

I have a Seagate external drive that I save my backups to. I run my backup around midnight, when the computer has not been used for a good 5-6 hours. I have been getting errors with the backup that the drive has not been accessible and thus the backup is not successful.

When I double click on the drive icon in This PC , is takes about 20 seconds for the green bar to scroll across the top of the dialog box before I can see the full contents of the drive. The old Seagate software used to allow me to adjust the properties of the drives to make sure the drives stay awake at all times. As has been posted elsewhere, Seagate has not updated its software to be compatible with W10.

So my question is are there any other ways to make sure the external drive remains accessible after not being used for a while? Thanks for any thoughts.

More replies
Relevance 65.19%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 4006 Mb
Graphics Card: Intel(R) HD Graphics Family, 2035 Mb
Hard Drives: C: Total - 466122 MB, Free - 368156 MB;
Motherboard: TOSHIBA, ZSWAA
Antivirus: AVG AntiVirus Free Edition 2015, Updated and Enabled
I have a seagate model stca2000100.

It shows up on the device manager, but not on my computer. therefore I can't access the data.
(see screenshot)

All I want to do is get the data so I can put it on another drive. Please help!

Answer:Can't access Seagate external drive

6 more replies
Relevance 65.19%

Is this 300 GB Seagate a good external hard drive?:

Also, can external hard drives purchased on Ebay be trusted?

Answer:Seagate external hard drive

8 more replies
Relevance 65.19%

I have got a new seagate new hard drive of 250gb(2008)and it works fine but one day i deleted some important file and while i tried recovering the file with RECUVA, i wondered i got back the lost file but alongwith this i got many more files predated to my purchase of this hard drive. How is it possible to get a old files like dated back to 1995 now in this brand new hard drive. Have i been deceived? Or the company have put up a old used hard drive into a new box and sold it. Please clarify.Thanks...


Looks as if you have been done! I would most definitely ask for an explanation from the company.

6 more replies
Relevance 65.19%

Hi guys,I'm back for more help from my favourite geniuses.I have a seagate external ard drive which is powered by a mains adaptor and plugs into the usb.I have been using this to back up my photos etc quite happily since Christmas but suddenly there is problem.The light on the power lead is a steady green light unti I switch the drive on. Once the drive is on both light on top of the drive and on the power lead both flash. The drive does not register on the pc. Any ideas please? I don't wan to lose the photos of my kids I stored on there.ThanksAlye

Answer:Seagate External Drive problem

Try click here

5 more replies
Relevance 65.19%

I purchased a Seagate 1Tb external drive that came with "Seagate Dashboard" software to manage back-ups. What I would like to do is create 2 500Gb partitions and use my Acronis software to make mirror images of both my desktop and laptop. Is this do-able? Would it be advisable to delete the "Seagate Dashboard"?

Thanks for any advice.

Answer:Format Seagate external drive

Simply just plug it in and do a format. It took you longer to ask how to do this, than it would to have just plugged the drive in and right click on it after it loads in Windows Explorer, and choose "Format".

5 more replies
Relevance 65.19%

A friend has broken the USB socket on his Seagate external harddrive making it unuseable.
There's a lot of info on the drive he wants to get off. If i open the case (if I can find a tool that will do it ) what am I going to find? Does it consist of a basic IDE harddrive with an adaptor to the usb so I can just hook it up as a slave via the IDE?
Thanks for any advice

Answer:Seagate external hard drive

If you take it apart you void the warranty.

3 more replies
Relevance 65.19%

I have an Iomega 1T external drive which I cant access. I can see it on Device Manager but it doesn't appear on ThisPC. The volume is showing on List Volume as E: but status is "No media". Disk is not spinning. Is there anything I can do?

Answer:Seagate external drive not spinning

can you feel it vibrating?
3.5 or 2.5 drive does it have external power to it
3.5 check power to drive, 2.5 try another USb port and or USb cable.

8 more replies
Relevance 65.19%

Ok my dad had this seagate external with a 160gb seagate hard drive in it. He took it out and put it in his computer and gave me the empty external. When I put this 120gb maxtor in the external unit and plug it in it finds all kinds of stuff but what you would normally see when you plug an external drive in. Any solutions?

More replies
Relevance 65.19%

I need to open up the case of a Seagate 1tb external hard drive to access the drives that were damaged when someone plugged in the wrong power supply.  The person has a new one but really needs the data off this one, does anyone know how to open up the case?

Answer:Seagate 1tb external hard drive

Can't give you info on opening the case but  This   us the best method to retrieve your data...

3 more replies
Relevance 65.19%

When attempting to back up files to my new external drive, the drive was not recognized by my computer. After reading other threads, I was able to assign a drive letter via disk management and run a backup. My question is, do I need to go thru this exercise EVERY time I plug in the external drive via the USB? Is there a way to make the drive map permanent? I had to do this again today to see the external drive with a drive letter via Start menu /Computer

Answer:Seagate 2TB external drive not recognized

When you buy a brand new drive from the shelf, there is no partition or partition letter on the drive. That you have to assign once and it will be good for the life of the drive (unless you change it later).

7 more replies
Relevance 65.19%

Okay, hey guy, here is my problem.

I've had this drive for a little while now, worked flawlessly for ages. I put movies and stuff on it and then watch it on my Xbox, I had about 30GB worth of data on it.

Now, what I want to do is: Format/reset the drive BACK to FAT32, it is currently in the "RAW" state. I have NO idea how this happened, I havent dropped it or anything it literally happened overnight. Have tried formatting at least 6 times, it always says "Format could not complete".

When I try to open it in my computer it just says "H: is not accesible, the parameter is incorrect". Have tried deleting the voume in disk management, that doesn't work either. Tried formatting through CMD, doesnt work.

I'm lost for ideas. Is my drive just screwed? I'm not bothered about getting the data back, I just want it to work again so I can get it back to FAT32 format.

Many thanks.

Answer:Please help with 500GB Seagate External drive ! :(

7 more replies
Relevance 65.19%

I got a Seagate 1.5TB external yesterday. As soon as it was plugged into the outlet, the drive turned on, which was when I noticed it didn't have any kind of power switch, unlike the Iomega 500GB drive I've been using.

So I backed up my files and everything, no problems. I went to "Safely Remove Hardware" and it said it was fine to remove, so I did. Then with no power switch and no instructions in the box about this, I just unplugged the drive from the outlet.

When I went to back some new stuff up this morning, Vista asked me if I wanted to scan the drive for errors, like I'd yanked it out of the USB or something.

I'm worried about this. Is there some other way to turn the drive off and on without disconnecting it from a power source? Am I fine as long as I just use "Safely Remove Hardware"? Or should I just leave this thing on and plugged in 24/7?

Answer:Question about Seagate 1.5TB External Drive

Doing some searching, I found that other people have had the same problem (with turning it off). It seems like there is no way to turn if off (the comments here from other people state the same thing as you: Customer Reviews Of Seagate FreeAgent Desk ST315005FDA2E1-RK 1.5TB 7200 RPM USB 2.0 Silver External Hard Drive - Retail ). When you plug it back in and take a look at your files, are they corrupted in any way?

4 more replies
Relevance 65.19%

It seems to be one thing after another at the moment...

Windows 10 64 Bit PC is now not displaying one of two external Seagate hard drives - that was working fine yesterday.... connected by USB. the light is showing/'flickering' on the drive

Checked using RUN and diskmgmt.msc and the drive isn't listed...

any suggestions?

Answer:Seagate External Drive not found

6 more replies
Relevance 65.19%

I have recently had a new desktop PC. Prior to that I had a laptop where Seagate external drive was permanently connected via a USB port. I was running Win7, using FF browser and WLM.
With the new pc if I leave Seagate connected I can't boot up - the screen stops at BIOS. Everything seems to be running properly as long as I don't keep the external hard drive connected until boot up is complete.
What can I do so that I don't have to keep disconnecting Seagate each time I shut down?

Hope someone can help and that the solution is an easy one. Thanks.

Answer:Seagate external hard drive

15 more replies
Relevance 65.19%

OK, So i have an 1.5 External seagate drive that up until now has been running great, the main thing i keep on it is media which i access through a USB 2 connection. as of 2 days ago the drive has been acting funny in the middle of a playback it starts seeking or searching which is the best way that i can describe this. basically the media locks for a second the drive clicks like its searching and then the media restarts a few seconds later. The audio generally keeps going but the video hags during this time. I ran SEAtools looking for drive errors, defraged it, and ran a virus check on the drive to see if maybe i picked up a bug, nothing, i have also updated all my video and audio drivers, and by the time you read this probably the drives drivers also.

Any Ideas?

Answer:External Seagate drive keeps seeking

Kind of sounds like it might be indexing or something, is the indexing service disabled for the drive?

1 more replies
Relevance 65.19%

My seagate expansion desktop external drive seems to be dying. Its only a year old but i've filled it upto 90% of its capacity and that is when the problem started. Drive will show in my computer, disk management and even folders/files are visible/accessible but somehow i cant copy them. If i try copying, i'm slapped with extremely slow transfer speeds as below. Besides that it wont read some of the files so i have to skip them

I have even tried recovery programs and all of them recognized the drive properly but couldnt recover anything. I'm on win7 x64 and I feel there is a problem with the usb enclosure and so i want to pry it open and connect to the computer just like an internal drive. Can i do that without voiding the warranty?

Answer:Seagate 1tb external drive failing?

9 more replies
Relevance 65.19%

i need help to recover my old photos and videos that were accidentally deleted in my seagate external harddrive while i was trying to format using my macbook 2011. what would i do?

Answer:Seagate external hard drive

Give this a try

Good Luck I hope it finds them all used it on the wife's system once and it did recover almost all .
I'm not sure if it works on usb drives or not though worth a try to see if it discovers it .
Yes it does .

1 more replies
Relevance 65.19%

My laptop Dell Latitude D830 running XP Pro does not recognize the external Seagate 250 gb drive, even under device Manager. I’ve tried it under Slave, Master and Cable-Select Option but with no success. Any ideas? It was in a DVR and I’m just trying to recover some of the recorded movies.

More replies
Relevance 65.19%

New to the forum and I have a silly question regarding my external hard drive which cam with no instrucions or information other than an istallation page.

It is product number 9bd862-560. Question, can I leave this on indefinately or is this something that should be turned off daily. I have a program set up to automatically save information so ai need to know for scheduling purposes. Any help would be greatly appreciated.

More replies
Relevance 65.19%

I have an external Seagate Drive that shows up in my Windows 10 desktop Device Manager under Disk Drives as "Seagate Desktop USB Device" and it states "Working Correctly" but it doesn't show as a drive in Explorer/MyPC.
I can feel vibrations suggesting the drive is alive and the drive light is on but I can't get to it.
Have tried different USB connections without change. Have tried uninstalling and rebooting without change.
Any ideas ?

Answer:Can't access my external Seagate Drive

Go into disk management, if it the drive does not have a letter assigned to it right click on the drive and select change drive letter and path to assign a drive letter.

2 more replies
Relevance 65.19%

I updated to Windows 8.1 a couple of days ago on my desktop. Windows 8 was installed last June. I have a Seagate Free Agent GoFlex external drive connected to the computer for daily backups. Since upgrading to 8.1, this drive has been shutting itself off and then restarting at seeming random times. This event is accompanied by a soft buzz apparently coming from the desktop tower.

Anyone having similar experience? There are identical comments on Seagate's forum now but no answers.


Answer:Seagate External drive shutting itself off in Win 8.1

Do you have any power settings for USB devices set in your Advanced Power Settings... Try shutting off the USB selective suspend setting.

There is also a setting for Hard Drives, you can put them on a timer. You might want to check yours, see if it is set to a low value, if it is, increase it to 30 minutes or so.

I thought GoFlex drives connected through Wifi?

4 more replies
Relevance 65.19%

I have an Asus eee 4gb surf I am just getting to know. It runs Linux. I bought a 60gb 2.0 Seagate portable drive that I wish to connect to it. I checked the drive on my Vaio with XP, and it seems to be fine. The eee doesn't detect it, and doesn't have all sorts of nice places for me to go to find new hardware etc- I assume that I need to download a driver- however Seagate doesn't appear to support Linux. Users on the Linux and eee forums I checked previously seem to be happily running their seagates. I tried doing a search and just don't have the heart or time to plow through thousands of web pages trying to find an answer- anyone here know? I would sure prefer not to have to load XP on the eee (god, that almost SINGS, doesn't it?) Looking forward to learning this from you all!
Thanks! kat:confused

Answer:Run Seagate external drive with eee Linux?

Cancel this ladies and gents- it's become a totally different problem- the drive I bought, on Ebay is a Momentus internal drive mounted by the third party vendor in an external case- I spoke w/Seagate, took the drive out- there is no life. Seagate is not surprised, and I'm sure you won't be either- definitely a DOA. So, the upshot is, I tried for a quick fix, when if I had just waited for payday, for 30 dollars more, I could have bought (and will buy) the portable drive, at MUCH HIGHER GB that is made to do the job- marry in haste, repent at leisure.

2 more replies
Relevance 65.19%

I'm having trouble getting Windows 7 x86 RC Build 7100 to recognize my Seagate 3.5" External Hard Drive 500GB (Model ST305004EXA101-RK). It is connected through a USB 2.0 port on my Asus K8V SE Motherboard - running an AMD Athlon 64 3000+ (2.0 GHz) and 1 GB of RAM.

Currently, this hard drive when connected appears in Device and Printers as as "Device" named Desktop. Right Click -> Properties shows that it is a storage device.

Device Manager recognizes it as a Disk Drive and calls it a Seagate Desktop USB Device - no conflicts.

Under Computer Management -> Storage -> Disk Management the drive appears as Disk 1 - Basic and Online statuses. If I try and assign it a drive letter, I get the following "The operation failed to complete becasue the Disk Managment Console view is out of date. Please refresh the console view..."

Only one conflict exists in Device Manager - I have one Unknown Device under USB Controllers. When viewing that device, it gives me a Code 43 error.

Thoughts? Thanks in advance.


Answer:Seagate external hard drive not accessible as a drive

Has it been initalized & formated?

9 more replies
Relevance 64.78%

HiCan anyone tell me if the Seagate External Desktop Drive ( 500GB) is compatible with Windows 7. The box only says it works with Vista and XP.I want to transfer files from my old laptop ( running XP) and transfer these to my new laptop - not yet bought- that will be running Windows7.Tried talking to people at PC World but no joy !!Any help greatly appreciated.

Answer:Seagate External Desktop Drive compatibilty

It may just be an old box and so doesn't mention Windows 7.Can't see any reason why it wouldn't work - presumably it's just an external drive plugged in via a USB port (i.e a bog standard interface)

4 more replies
Relevance 64.78%

I have successfully used Seagate Tool to scan my internal HD but it is not recognising my External Drive when I try to scan that. It appears as Sea Tools in Control Panel/Programmes and Features but not on Computer/Manage/Services and Applications/Services where I looked on suggestion from web. It appears I need some kind of MZXM (?) update but do not understand the process of getting this for Windows 7 and am concerned not to mess up my backup drive .

My concern began because Windows 7 keeps asking me to format the Backup Drive before doing my weekly backup. When I ignored it the backup appeared to go ahead any way but I don`t like ignoring mysterious
instructions unless I understand why they are there.

Can anyone please advise me ?

Answer:Seagate not recognising External Hard Drive

Sorry this is not a reply but further info to request for help. I have found the following on Seagate Tools Menus plus a long list of items which I will not quote unless requested to do so.

Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. The system cannot find the file specified.
Under details
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

Should I invoke JIT debug ?

1 more replies
Relevance 64.78%

Drive: Seagate External Hard Drive 1TB
Separate Lock software bought, $45: Lockngo.exe - Keynesis Pro.
OS: Vista

Yesterday morning I used my External Hard Drive (trough lockngo.exe)
for around 2 hours without any problems.

After finishing, I locked the external hard drive.

12-13 hours later when I arrived home, I finished doing some school
work and tried to access the external hard drive to make a back up of
the file.

I double clicked on lockngo.exe and typed in the password, it then
displayed "Unlocking..." as usual but then another window popped

"F:\ is not accessible .

The file or directory is corrupted and unreadable."

Funny thing is, I then went to "Computer Management" and under "Disk
Drives" it showed my external hard drive under Disk drives:
"Seagate FreeAgent USB Device".

I then right clicked it, went to Properties and it said "This device
is working properly.".

I installed the extra SeaGate manage software, did a few error checks
etc and said that the external hard drive is working fine.

After that, I went to "Disk Management" and it showed:

Volume - Layout - Tupe - File System - Status

( F: ) - Simple - Basic - RAW - Healthy (Active, Primary Partition)

What concerns me is the "RAW" part... what does it mean? Anything bad
or is it just normal? Since I thought it's meant to say "NTFS"?

So in the end I've got a HIGH feeling that the external hard d... Read more

Answer:Seagate external hard drive problem

I just download a recovery Seagate tool;

Installed it and did a run on the program.

2 Images with links are posted below:


When the hard drive is, well was, working fine, when the driver is locked, it only shows the lockngo.exe.

But ofcourse, this locking program is so damn good that it even hides my "Xuquan" folder that contains like 170GB worth of data which only shows via the lockngo.exe program.

Once the password has been entered correctly, the folder "Xuquan" then shows.

4 more replies
Relevance 64.78%

I've got a 2tb Seagate Expansion external drive (0nly about 2 years old) that in the last week keeps disconnecting itself (when transferring files to another Seagate Expansion) and then makes a little clicking sound. I connected it to another USB port with another data cable (thinking it might be either or a power issue) and it started working again and all the files were still intact. The next day after a short time it happened again so I swapped the cable back to the original USB port and it was fine again. Is it possible I'm overworking the USB port (some files are @5-10gb)? I should say I had a similar issue about a month ago when I was trying to transfer music to my new phone from one of the front USB ports so I'm hoping its not an issue with the Expansion drive as I've never had a problem with it before (don't want to lose all my Twilight Zone episodes :( ) and the other one is 2 years older and still works fine. Any suggestions or info would be greatly appreciated. Thanx in advance ;)

More replies
Relevance 64.78%

Hi Folks,I have just purchased a Seagate FreeAgent External Hard drive, 500GB USB2. Setting up was nothing, just had to connect the two Leads. From my previous Seagate External Hard Drive which is not working any more I have BounceBack Launcher Software but it will not recognise the new Seargate. It goes throught the process of Sizing 'C'&'G' drives ok but then a window says 'Connect & Start up drive to backup to.'I've unplugged the USB2 lead & plugged it back again several times. On each ocassion it tells me that it has recognised the backup Drive & was Initialising Drivers. After a few moments the same Window appeared, 'Connect & Start up drive to backup to.' The Seagate is there in My Computer.I have done A New Driver install from Windows but it says no New Drivers, what it has is the latest. Something to that effect.Please can anyone HELP!!!!! Solartopi

Answer:Help Please Seagate FreeAgent External Hard Drive

sorry dont have the answer..could it be that the software was only licensed with the previous drive.Send an email toBouncebackclick herefree back up software powered by acronis from seagateclick here

10 more replies
Relevance 64.78%

I don't see the new drive in My Computer although the recognizes it when I search new hardware. Any suggestions?Thank you.

Answer:New Seagate external hard drive in dock

Hi sonoma4me,Welcome to the forum!You would need to format the HDD in order to use it. To format the drive in Win XP, right-click on My Computer and go to ?Manage?. In the window that comes up, click Disk Management in the left pane. Once it loads, you should see an ?Initialize Disk? wizard pop up. Partition and format the disk to your liking.Hope it helps.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Español Visit my YouTube Channel

1 more replies
Relevance 64.78%

Free Agent external drive does not show in computer with other drives.
Go to Control Panel. Click on Device Manager.
Check to see if FreeAgent is shown as a disk drive.
If not…check the device list….for any Free Agent device……double click…and check driver…. No driver installed? Update does not work? On the driver tab….click uninstall device.
Shut down computer. Unplug Free agent USB and power at the drive.
Reboot computer. As it is rebooting…..plug in the power cord…. Wait a minute or two….then plug in USB cord.

Windows will “found new device” ….. Just let the computer complete the reboot.
Then go to the device manager. Chances will find Free Agent in the drives….and in the USB list of devices. Open windows explorer….and you should see you Free Agent as a drive.
Windows will ask you to install manufacturer disk. You have no disk…non needed. Windows has installed the device. Just click on close. I you keep getting windows wants to install device…..ignore it. You can click on “don’t ask again”. (That is if your Free Agent drive is showing in the device manager as a disk…and in windows explorer….along with your other drive or drives.)
If at some later time….your Free Agent drive does not appear….repeat the steps as listed above.
(You may think it is not working….or that it has gone bad. Try this before you try to return.)
Seagate Tools…the new version….does not recognize to diagnose the Free Agent….
I have not tried Seagate Tools after gett... Read more

Answer:Seagate Free Agent External Drive

11 more replies
Relevance 64.78%

I have been using a Seagate Expansion 2TB external drive plugged into my ASUS RT-N56U router streaming movies to my WD TV Live. Recently movie streaming stopped working. I tried connecting the drive to my laptop and recorded what happened below.
Plugged power cable into Seagate 2TB drive. After about 10s plugged USB cable into Windows 7 laptop.
Could not see the drive in File Manager, Device Manager or Disk Management.
After a while the system hung however this was resolved by unplugging the power cable from the Seagate 2TB drive.
With the USB cable still connected to the laptop, I plugged in the power cable back into the Seagate 2TB drive.
This time I could see the drive in File Manager, Device Manager or Disk Management.
Windows popped up a window and asked me if I wanted to fix the drive which I selected "Scan & fix" and the scan completed in about 10mins but nothing was reported.
In File Manager I could see the first level directory structure but no other sub directories or files could be found.
I also ran testdisk which appeared to have found some read errors but no partitions were found.
I have attached a file which includes all the relevant screenshots.

I would really like to recover the files on the drive and any help is appreciated.


Answer:Seagate 2TB external drive - cannot find any partitions

Download and run MiniTools Partition Wizard Home Edition 8.1.1 Free download Magic Partition Manager Software, partition magic alternative, free partition magic, partition magic Windows 7 and server partition software - Partition Wizard Online

Right Click on your external drive volume and click on Check File System

In the ensuing dialog box, select Check and Fix detected errors and Start.

Let it complete.

Close Partition Wizard, shut down your computer and remove your external HDD.

Boot your computer and connect your external HDD.

Hope that resolves your problem. ( This is what I did when only one DVD ISO folder showed up on my 1 TB drive. I had umpteen BD ISOs and the drive was almost full. After running Partition Wizard File System check, I got back all the ISOs. If I remember correctly Windows Disk Check did not do anything.)

EDIT: If PW File System check alone does not resolve the problem, follow it up with Windows disk check - fix errors. Again if I remember right it did a good job this time stitching together the fragments and restoring to relevant files.

9 more replies
Relevance 64.78%

I bought a Seagate Freeagent 250g external hard drive about 4 years ago and have not any problems with it since. Recently however, after an especially rough moving trip, my computer no longer recognizes the external drive. The power light on the external drive does not turn on either. Everything else I plug in works, so I know it cannot be the computer. I have tried using different cables, trying it on other people's computers and nothing works. In fact, whenever I plug in the external drive, the entire computer slows down significantly and then gets notically faster when I disconnect the sick external drive. Do these descriptions of the problem sound like anything anyone out there has ever come across? Please forward some info if you can. I would really hate to lose all the sentimental files I have in there. Thank you.

Answer:Seagate Freeagent external drive not recognized.

12 more replies
Relevance 64.78%

Most of the time when I plug in my seagate external 1tb hard drive, my computer won't find it. The external hard drive turns on and then turns itself off within a few seconds. I assume the hard drive is automatically turning itself off as if it is in sleep mode.

How can I prevent it from going in sleep mode? Will reformatting the hard drive help?

I have access to the hard drive as this problem does not occur everytime but just most of the time.

Answer:Solved: seagate external hard drive

Formatting the drive will not resolve this.

What is the exact model of Seagate drive you have?

2 more replies
Relevance 64.78%

Hi, I've got this seagate 320GB external harddrive like 2 years ago and is working fine until a week ago. the model is somewhat like click hereNow the problem is when i switched it on, the power light is flashing instead of it should turned on like usual.On top, it use to make a sound to boot up but it is not making anymore and seems like I cannot use it anymore. Can anyone help me with it? Really appretiate it!!!Thanx in advance,

Answer:URGENT Help with seagate external hard drive

UK click hereAs your drive is only 2 years old you may find that it is still under warranty and if faulty will get replaced.Click on 'warranty checker' and put the serial number in and model number.There is also a trouble shoot section to check your drive out.

1 more replies
Relevance 64.78%

I have a 500GB Seagate FreeAgent Go Hard Drive which suddenly stopped working. What happened was, I was shrinking one of the volumes because I want to make three partitions. As I was formatting the unallocated volume, the hard disk was accidentally remove from the laptop. Then when I plugged in again, the laptop cannot detect the drives which I originally have. I already uninstalled the device through Device Manager, restart the laptop and reinstalled the device driver but still it won't detect my hard disk.

Help, please?

Answer:Seagate FreeAgent Go External Hard Drive

I am using Windows Vista and a Compaq Presario V6000.

2 more replies
Relevance 64.78%

guys, when i install my seagate external harddrive softwar - "installseagatemanager.exe", i always fail.
i just don't get why this happens..

the error messages that i get :
error 1935. error occurred during the installation of assembly component {04B9F3B6-9645-7658-A01F-C8B3B9A1E18E} HRESULT: 0x80073712

then after it cancels the installation, i get another error:
error: -1603 fatal error during installation
consult windows installer help (Msi.chm) or MSDN for more information

could anybody help me to solve this?
why, and what should i do?

More replies
Relevance 64.78%

I have a 250 Gb Seagate external harddrive.

I've transferred all my comedy cassettes to Mp3 and put them all onto the drive.

When I turned the drive on today it gave out all sorts of clicking noises and the drive light goes on and off.It sounds very unhealthy.

Most of the time the drive doesn't show at all in 'my computer' but occasionally the noises stop and the drive settles down and it appears with a different drive letter to what it was before.When I click on the drive a get a message 'drive I is not formatted - do you want to format ?Y/N?'

Now I accept the drive is broken and fairly cheap these days to replace but have I lost all my valuable recordings? I know everyone says you should always back stuff up but it's always something you're going to do tomorrow !!!

Is there any way I can retreive my stuff to put onto a new drive (and back up) ??


Answer:Seagate External Hard Drive Failure.

8 more replies
Relevance 64.78%

Upon insertion of the external drive it does not show up in 'My Computer.' It is recognised in device manager and devices & printers, and even in disk management, however any attempt to access the drive is fruitless. I am completely unable to format or change drive letter & paths, however disk management suggests that the partition is completely healthy yet I am unable to access the drive. Uninstalling & reinstalling drivers has no effect & current drivers are up to date.
Any help would be appreciated!

Answer:Seagate External Hard Drive Not Recognised

Sorry, I messed up the image upload the first time around lol.

2 more replies
Relevance 64.78%

I had a new desktop PC in August this year. Prior to that Seagate was connected to my laptop and working well, quietly in the background. However, I've now found that on the new PC it isn't backing up my files. I've set it to back up continuously but when I check on my work find that it's still 3 months out of date and has not done anything. I can see the back up is running so why aren't my personal files being backed up despite being checked on the list?

This is so annoying as I now have to resort to a memory stick and do it all manually. Can anyone give me a simple solution please?

More replies
Relevance 64.78%

I have used this hard drive without issues since the day I bought it (Nov. 26 2009). All the sudden 2 days ago I unplugged it from my laptop and when I returned home and plugged it back in my computer flashed a screen saying the drive was not formatted. I contacted Seagate and followed their steps. However, I am still getting nothing. The drive is showing up under my computer, but only as a local disk, not as an expansion drive as it did before the drive also shows up under my device manager, but, once again if I try to do anything my computer will lock up. Whenever I try to access it, my computer will lock up. When shutting down my computer it will continue to stay on the windows is shutting down screen until I unplug the drive from the USB. It is not emitting any funny noises. I am not sure what to do; there is too much information on the drive for my computer to hold if I tried to do a data recovery. It is just strange that it would work fine and then a few hours later give me all kinds of issues. If anyone can help I would greatly appreciate it!
I am operating with a Dell 1737 studio, 4gb, with windows 7 ultimate.

More replies
Relevance 64.78%

I've got a Seagate 1TB external hard drive that I used to back up all my files a while ago. Since then, I have had to junk the old PC and now use a laptop. I decided it was time to check the old back-up files, but the external drive doesn't appear to be working. I don't have the original power lead so I'm using a multi-purpose adaptable adapter. No lights, no sounds of movement from within. To my knowledge the drive has not been driopped or suffered any similar fate. Any ideas of anything I can try, or should I take it to a local store for checking out?

Answer:Seagate external hard drive not working

I would obtain an OEM adapter, from Seagate.

As it so happens, I do have two enclosures I stripped the hard drives out of, as I got them dirt cheap ($20), and the 7200.12 HDD in question was a $60 drive at the time.

Otherwise, you could crack the enclosure (not high on list, at all), and worse come to worst, use an Apricorn drivewire tool to hook it up via USB, so as to extract the data.

PM me if you are interested in the enclosure/adapter. Just cover shipping.


3 more replies
Relevance 64.78%

I have a Seagate 3 TB external hard drive (model SRD00F2) that I use on my desktop dell pc (windows 7 64-bit). I purchased the hard drive on 7/30/13 so it is not even a year old yet. I get an error message saying "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel."

I have tried reformatting the drive, changing the drive letter, etc. I use the drive just for personal use, movies, music, word docs, etc. I have already removed everything from the drive in hopes to completely uninstall and start over with the drive but I still get the error message. Not sure what else I can do. Please help. Thank you

Answer:External Hard drive malfunction - Seagate 3TB

What type of file were you trying to open that got the error message?

What extension did it have?

Were you able to open other files with the same extension at the time you first got that error message---or did you get the error ONLY for that one file?

Were you ever able to open this particular file or files with a similar extension on this external drive?

I'd be surprised if a re-format is necessary, but I guess you've already done that.

9 more replies
Relevance 64.78%

Hi! I am running Windows 7 on my computer and have somehow used windows security to lock my seagate external drive. The computer can tell that the drive is there but I cannot access anything on the drive and also cannot write to it. I have tried talking to tech support from Seagate and they said that since I have used a third party program that I need to contact them. It is difficult to get a response from them. I am a novice when it comes to things like this. Can someone please help me?

Thank you!

Answer:locking a seagate external drive with windows

9 more replies
Relevance 64.78%

Hello, I have a Seagate FreeAgent Go external drive that I have used frequently in the past to backup and store data. My laptop (Win7) is not recognizing it when I plug it in now. I have been through Disk Management and Device Management, but haven't figured out what's wrong yet. The computer does make a small sound both when I plug in the USB cable and when I remove it, but I cannot find any access to the drive. I may have removed some files that the Seagate drive came with inadvertently when removing some data. I've been to Seagate's support site, and was able to install the "Seagate Manager", which also now does not recognize that a Seagate drive is plugged in. Any ideas on how to get this drive to come up?

Answer:Seagate FreeAgent Go external drive not recognized

Did you fully check in the bottom-right panel of Disk Management to see if a ribbon for the external drive is shown there ? (it will have no letter and no model name and may also be labelled as "Raw").

Check again and if it's there, right-click it and choose "Change Drive Letter and Paths".
Then click "New", choose a letter and click 'OK'.

2 more replies
Relevance 64.78%

Hi all
I have a 500GB external Seagate HD. When connected to my pc yesterday however it was not recognised anywhere, not showing in dvices and drives, in disk management or even in the bios. It was fine the last time I connected it and it actually starts up although makes a clicking sound for about twenty seconds.
I took it out of the housing and connected it directly but still no sign. Have tried different USB ports and I have used various online tools including Seagates own tool but nothing sees it.
Any ideas at all as I have never had a drive not recognised anywhere before?

Answer:Seagate external hard drive not recognised anywhere on the PC?

Do you have another PC you can connect it to? The clicking noise sounds rather worrying, and I'd suspect the drive has developed a fault.

2 more replies
Relevance 64.78%

I have purchesed 'Seagate" Expansion Portable Drive Model SRD00F1 in order to download content of my old computer and transfer it to new upgraded PC (i7 4770 & Win 7 64but OS).  Unfortunately my old machine does not recognize External Drive (while my new PC does through USB 3.0 port). What should I do as old PC has only USB 2.0 ports?
My old PC is Pentium4 HP workstation with Win XP OS.
Thanks for your imput.


Seems to be known issue with that model, see .\
The drive is backwards compatible with USB 2.0, so that should not be a problem.
System requirements are XP, SP3 installed on your system?

3 more replies
Relevance 64.78%

OK, so about 3 weeks ago, I bought a 250gb Seagate External HDD. I plugged it in and it worked... last night, all of a sudden, it stopped working. I've tried plugging it into another PC, and nothing... it doesn't even find it. I've tried going to "Manage" and "Removable Storage" and it comes back saying "The service cannot be starter, either because it is disabled or because it has no enabled devices associated with it. This snapin's display may be inconsistent with the Removable Storage Service. If the problem persists please restart the snapin."

I'm assuming it's the external, because, like I said, I tried hooking it up to another PC and that PC can't find it either. HELP, I have EVERYTHING on this external, and I don't want to lose it. Could it be the USB cable? It's only 3 weeks old! (BTW, I have Windows XP)

Answer:Seagate External Hard Drive ISSUES

11 more replies
Relevance 64.78%

Went through my worst week ever with Windows since I built my 1st PC in the Win 3.11 days. For a week almost I was restoring and re-restoring various Win 10 Acronis tibs because my system kept locking up with the little circle spinning at start up or shut down...pretty much all the time

Finally (thank goodness) I found that if I removed my Seagate USB Backup Plus external USB drive cord...everything was back to normal. Problem is I have a lot of stuff on this external USB drive including most recent Acronis backups and Windows files backups and Windows image backup.

I'm back up and running....but....I still can't access this external USB drive....and I occasionally have to unplug the USB connection to get things going at shut down or startup. Wired thing is Windows is finding the drive...I just can't access it (JPEG's attached)

Note: In one pic...when I try to populate the drive I just get the never ending circle again...and initially the drive was showing up as Drive I...not Seagate....etc

Any USB experts that can help me get back into the problem drive so I can copy all that good stuff to another HDD or external drive ?


More replies
Relevance 64.78%

I recently changed the power supply on my Seagate External HD after the previous one blew. I re-connected the HD to my PC and i get the following message ' One of the USB Devices attached to this computer has malfunctioned and windows does not recognize it'
It now only shows as an Unknown device and does not show up at all. At first i thought the HD was faulty but i tried it on my works pc and it recognised it immediately and i had full access to the HD so i'm rather puzzled as to what has happened. Any help on this would be much appreciated

Answer:My Seagate External Hard Drive is not recognised

Was it connected to the PC when the Power Supply blew?
Does the USB connection, that it was using then, work with other devices?

7 more replies
Relevance 64.78%

I have a 2 TB Seagate external hard drive which has worked fine.

It is used on a 64 bit Vista (Ultimate with SP2) Dell machine.

I have had to restore an image backup of C: drive and the drive no longer appears in the Computer folder nor in Disc Management now.

However the drive is lit up and when I insert the USB cable there is the connected sound and when I disconnect it there is the disconnect sound so something is seeing it.

I have tried this on both the 64 bit Vista and on an XP - on neither of the computers is the drive seen.

I would rather hope that I can eventually access this drive as it has 1.7 TB of audio files on it.

Is there a solution for this?
Technical data

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Ultimate , Service Pack 2, 64 bit
Processor: Intel(R) Xeon(R) CPU E5520 @ 2.27GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 4
RAM: 12284 Mb
Graphics Card: NVIDIA Quadro FX 3800, 1024 Mb
Hard Drives: C: Total - 150411 MB, Free - 46620 MB; D: Total - 2047 MB, Free - 990 MB; E: Total - 953866 MB, Free - 394944 MB; F: Total - 953866 MB, Free - 439395 MB; K: Total - 715402 MB, Free - 178636 MB; M: Total - 1430796 MB, Free - 24231 MB; O: Total - 1907728 MB, Free - 263346 MB; P: Total - 715402 MB, Free - 191542 MB; Q: Total - 1907728 MB, Free - 515766 MB; R: Total - 1907728 MB, Free - 262894 MB; S: Total - 1907726 MB, Free - 1513694 MB;
Motherboard: Dell Inc., 0D881F, A03, ..CN1374093N00KN.... Read more

Answer:External Seagate hard drive not seen by computer

As this external drive won't show up on any other PC the circuitry in the box has probably developed a fault.

For about £10 you can by a USB Hard Drive Adapter, see Ebay. Remove the hard drive from the enclosure and connect it to the USB adapter and it should then function as long as the fault is not on the drive itself.

3 more replies