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Windows 7-load driver a required dvd drive device is missing

Question: Windows 7-load driver a required dvd drive device is missing

Hello,
I have a Dell XPS , bought it 2 weeks ago , all good , but when I tried to re-install the nvidia graphics driver the windows crashed, and the boot system was down.Tried to fix it , couldnt , and I didnt make a backup either so I went for the format. At the moment the HDD is clean and when I try to install windows7 i get the following error:"Load Driver:a required dvd drive device is missing". I tried everything that I found on this forum/google related to this problem but with no success.

Any ideas are welcomed , thank you.

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Preferred Solution: Windows 7-load driver a required dvd drive device is missing

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows 7-load driver a required dvd drive device is missing

Take a look at these posts:
Windows 7 Installation Errors : Troubleshoot Step by Step
Common Installation Problems and Their Solutions
Questions to use for help with Installation Issues
Tutorial quick reference list for Installing Windows 7
Questions to use for help with Installation Issues

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I've tried formatting my HDD, disabled Secure Boot, Changed USB ports, tried my ISO on another PC with my USB DVD Drive and it worked fine, also tried downloading the USB Driver online and put on a seperate USB Drive with no Luck. I'm out of ideas so I wanted to come here for some help.

Answer:Windows 7 A required CD?DVD drive device driver is missing

http://download.msi.com/uti_exe/Win7_Smart_Tool.zip

MSI(R) HOW-TO use Win 7 Smart Tool - YouTube

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I try to install Windows 7 Home Premium on an ASUS G75VW notebook - Original OEM dvd which is tested ok on other computers - not a dvd disk issue and I get the annoying error:
Windows 7: A required cd/dvd drive device driver is missing

The notebook doesn't have a dvd drive - it was completely removed for some reason.
It has 4 USB 3.0 only ports. No usb 2.0 ports.
I use external cd/dvd drive. In BIOS I can make the drives working in IDE/AHCI/RAID. My issue is why Windows gives the same error regardless if I use AHCI/IDE setting from BIOS? Where is the logic in this? Also I see all the three hard disk drives on the notebook regardless of BIOS settings except trying RAID because the user don't use it (yes they are really three - 1 ssd and 2 hdd). I will try using the ahci drivers from ASUS and say did they helped.

Answer:Windows 7: A required cd/dvd drive device driver is missing

Probably an anomaly due to the external HD, very doubtful it really needs that driver. Keep the SATA controller set to AHCI in BIOS setup, set HDD first to boot.

Use the lastest official installer for your licensed version from Step 1, written to bootable flash stick with tool from Step2 of Clean Reinstall - Factory OEM Windows 7. Boot the Stick using the one-time BIOS Boot Menu key.

Stick with the steps in the tutorial to get and keep a perfect install. Delete all partitions during install using the Drive Options in Steps 7 and 8 of Clean Install Windows 7 to create and format new as you wish.

Put your network driver on the stick from the Asus Support Downloads webpage for your model PC so if the installer doesn't provide it you can install it to get online, enable Automatically deliver drivers via Windows Update (Step 3) then install all Important and Optional Windows UPdates, with reboots as required, until there are no more offered.

Once installed you can keep the flash stick bootable if needed for repairs. Just leave the seven installer folders untouched in the root of the stick. You can add/delete as many other files or applications as you want.

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h guys

i have two computers (1 pc and 1 laptop) that i am putting windows 7 ultimate on. i have a key each for the pc's but not the original disk. i have previousley downloaded a windows 7 disk that worked great. installed straight away on the both systems. both pc's now have viruses due to my mother and brother lol. so i dug out the windows 7 disk today and it's been scratched beyond repair. so i had to download the disk again. however i cannot find the exact download that i had last time but i have tried two seperate dowloads and when trying to install each one i get the error message " required cd/dvd drive device driver missing" it's so frustrating as i know windows7 will install on them as that's what they're running now. does anyone have any ideas what it could be.

thanks in advance

Answer:windows 7 error. required cd/dvd drive device driver missing

Hi -

You need a genuine Windows 7 DVD.

Contact Microsoft --> http://support.microsoft.com/kb/326246

If OEM version, contact system manufacturer regarding replacement media.

After genuine Windows 7 DVD is obtained, wipe the HDD with KillDisk and reinstall Windows 7 -

KillDisk --> http://jcgriff2.com/0x1/killdisk_imgburn.html

Regards. . .

jcgriff2

.

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Hi Folks, I'm trying to install Windows 7 32bit from scratch on a M71E - 3157-CTO.  I know my install media is good.  I can't get past this message.  I've searched for drivers...tried all type...nothing. Can someone tell me where I can download the necessary drive to see the hard drive. Rick

Answer:Windows 7 from scratch - A required CD/DVD drive device driver is missing.

Kindly let us know the error message detail and also the hard drive detail you are using.
 
 
Best Regards,
Tanuj

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I decided to test out the Windows 10 Technical preview but a program I need doesn't work with Win 10 TP.
So I decided to attempt a factory reset however when I started the reset it took about 4 hours to do something I don't know what then I entered my BIOS to select the Windows 7 DVD as a boot drive so it loaded up then it come up saying...


A required CD/DVD drive device driver is missing. If you have a driver on a floppy disk, CD, DVD or USB flash drive, please insert now.

Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.

-----------------------------------------------------------------------------------------------------------------------------The problem I have is I don't know if I have done something wrong or anything all I know is I followed the steps given to do a factory reset but now this is happening this has happened before when trying to install Windows 8.1 but I gave up the reason I am trying to go back to windows 7 is because I have been given support from Microsoft to fix the Windows 8.1 install and a program I need to use won't work.

Thanks in advance

Alex Drone HD Taylor

Answer:Windows 7 Install A required CD/DVD drive device driver is missing.

Where did you get your installation media? That happens sometimes when the ISO file is bad or the burn to DVD is bad.

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Hi,
 
I am rtying to install windows erver 2008 r2 in my t61p but iam getting
 
A required CD/DvD drive device driver is missing and not able to install.
 
Any help is appreciated.

moderator note: type and os added to subject line.

Answer:T61: A required CD/DvD drive device driver is missing windows server 2008r2

Hi,
 
I am rtying to install windows erver 2008 r2 in my t61p but iam getting
 
A required CD/DvD drive device driver is missing and not able to install.
 
Any help is appreciated.

moderator note: type and os added to subject line.

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Because I couldn't get properly running some games like FFOW on my Windows 7 (not compatible) I decided to buy 64bit Vista Ultimate.
But while installation ,required CD/DVD drive device driver missing, message was shown.
I looked at some forums and found was problem also somewhere else for some other people...
I tried couple of things whitch didn't work for me but luckily I found a solution.
Here it is:



Thats what worked for me.

In BIOS setting (while start up press F2) at Advanced Tab there is a SATA Operation:AHCI (not RAID but I don't know, even RAID maight work) and SATA AHCI Mode: I changed from Legacy AHCI to Native AHCI.

As described at Item Specific Help Tab: Native AHCI will load option ROM, but legacy will not.

Before while instalation Wista Ultimate 64 bit on my Alienware x17 aftere while was message shown:

During install "required CD/DVD drive device driver missing"

After changing SATA AHCI mode in BIOS to Native AHCI while setup was soon shown field requiere serial number...GREAT!!!

When instaling I manually reboot couple of times when just black screen with blinking cursor was shown (and nothing was happening...)

Now my Vista 64 bit is fully intaled, thanks to all guys at forums to let me thing and inspired me to find (with a bit of good luck) solution.

I had similar problem like many of you, wish you good luck to make your system working (if you need to)



Jarek

Answer:While instalation Windows Vista 64bit ,required CD/DVD drive device driver missing,

Thank you for sharing the solution and I'm glad that you have fixed the problem

Tom

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I wanted to do a clean install of Windows 7 Ultimate x64.   I always install windows off my USB drive.  The USB flash drive was created using http://wintoflash.com  I press F12 when I first turn on the W520, and boot off the USB Windows 7 setup loads, I click next, and it says:  "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB Flash drive, please insert it now" What drive is missing?  Usually Windows 7 let's you install no problem unless some funky non supported drive controller is not supported by default. I checked out Lenovo's page explaing how to install Windows 7 from scratch and it makes no mention of having to manually load a driver.http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM006576 Any ideas?   Do I need to burn and use a real DVD to install?  I never had to in the past before on other machines.

Answer:W520 (Windows 7 Clean Install) "A required CD/DVD drive device driver is missing. If you have a driv

You might want to try a more official tool like http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool There are also tools and techniques in the Windows 7 Deployment Toolkit (MDT) that will will build a proper USB stick.

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Apparently, I am one of many who seem to be having this issue. And just like everybody else, I turned to Google for some answers. Here is my scenario (perhaps gregrocker could point me in the right direction?):

I am running on a laptop with the following specs:

Dell Studio 1735
32-bit Vista Home Premium, SP1
Intel 2 Core Duo, T8100 @ 2.10 GHz
250 GB SATA HDD, 5400 RPM
4 GBs of RAM
256 ATI Mobility Radeon HD 3650
8x Slot Load CD / DVD Burner (Dual Layer DVD+/-R Drive)

I downloaded the .iso image of Windows 7 through the software program at Penn State and burned it to a DVD. When I restart my computer and boot off of the DVD drive, I get the Windows 7 Installation interface. As the setup begins, I get an error message that says "Load Driver" across the top of the window, and says "A required CD/DVD Drive Device Driver is missing". I tried a few things to circumvent this issue:

1. I swapped out the installation CD with one of the CD's that came with my laptop that contains all of my device drivers. It found one compatible driver for the ATA/ATAPI Controller, and despite selecting it and hitting next, it didn't work.

2. I took the service tag from my laptop, downloaded each and every driver that it's associated with, burned it to an .iso, and swapped THAT out when I tried to install. Again, nothing happened.

3. I mounted the .iso onto an 8GB Cruzer and made a bootable flash drive. Upon trying the install again, I had the same problem.

4. I tried to bu... Read more

Answer:Load Driver: Required CD/DVD Drive Device Driver: HELP!

Try extracting the ISO to Vista desktop to run Setup from there.

You can locate the driver in Vista's Device Manager SATA controller Driver info tab.

The fact that it would duplicate the error for USB flash install sounds like a malfunction.

Try removing 2 gb of RAM.

Check BIOS version to see if you have the latest.

Checksum the HASH of the ISO you downloaded to confirm it here: http://www.mydigitallife.info/2009/0...vd-iso-images/

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Hi there guys, im trying to install windows 7 on my friends Dell XPS 625, but I get this error message when I try and install it: a required cd dvd drive device driver is missing.

I have read that its some kind of AHCI problem and that downloading this: AHCI for Windows 7 (AMD RAID/SATA Drivers) and loading it on a USB stick whilst getting the error message will fix my problem?

Also do I have to extract the file in windows first before I put it on the USB? Because I have tried it on a USB and it didnt recognise it

Also the HD has been wiped clean with killdisk so he dosent have an OS right now.

Any help will be great, thanks!

Answer:A required cd/dvd drive device driver is missing

Yes, you have to extract the drivers and copy them to the USB stick. Once you've done that, start the Windows install and then insert the USB stick. When prompted for AHCI/RAID drivers, press the appropriate function key and browse to the flash drive.

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Instead of a new thread I thought I would ask here as I get the same issue saying no CD/DVD drive. Doing diskpart/list disk shows that there are no disks available, even though I have 2 drives installed( 1 ssd/1 hdd). One currently has windows installed, and one is blank. I am basically trying to flash an existing image from an identical workstation over. It wont let me use the image, install win7 from usb, install win7 from disc(using 2 different isos). I created the usb stick with a real iso through Windows 7 usub dvd download tool. I also inserted the oem driver disc, and it will not find that.

Any other ideas to try?

Answer:A required CD/DVD drive device driver is missing

Hi and welcome to SevenForums,
What lead up to this event exactly ?

What do you mean you're swapping an image from another identical machine ?
That is some what illegal the way it reads

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guys i want to install win8 on my computer...so i downloaded win8 iso file...after that ive make the bootable usb of win 8...when i try to install win 8 it shows error....just like this


pls help me

Answer:A required CD/DVD drive device driver is missing.

I'm not sure.

If it's the same as Windows 7, the most likely cause for that is corrupt installation media. As you're using a USB installer, the problem may be with the .iso itself.

If you can check the hash code on the .iso. that'd be the surest way to verify it.

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hello people,

i have the same problem with "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."

i have a dell mini 10 (1012) & it doesn't have a dvd drive. i have win7 home premium (upgraded from starter). i made a bootable usb stick (downloaded iso file from mintywhite & then made the bootable stick). that process worked fine.

when i try to do the re-install, however, get the message noted above. i've spent days trying to sort this out & am going crazy. i read on another post to 'disable the raid function in bios'. IF i need to do that - could someone please tell me how? also, after i (hopefully) can do the re-install, do i need to enable the raid function again?

i also tried downloading ALL my dell drivers & tried the re-install with them on another flash drive stuck in the machine.

please help. PLEASE!!!

Answer:A required CD/DVD drive device driver is missing.

Try a full clean & full format in command prompt.
SSD / HDD : Optimize for Windows Reinstallation

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Hi, helo guys.. I need help, i cannot install window. After want instal have display like this pls help me!!! Spoiler (Highlight to read)

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Trying to install windows vista, but I get stuck at this point:

Select the Driver to be Installed:

A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

Note: If the windows installation media is in the CD/DVD drive, you can safely remove it for this step.

I click "okay' and then I have to browser for a driver to be installed, and I go to my folder on my desktop where I have my driver backups and it doesn't accept it.

Answer:A required CD/DVD Drive device driver is missing

Sounds maybe like a RAID driver.

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He guys,
im trying to install the new develp build of win8 (x86) on my asus eeepc 1005pe. This is a netbook which doesnt even have a cd/dvd drive.
So anyway, I extracted the iso on a bootable usb flash drive. I boot, and when I click install it just hangs for about 10 minutes and then it gives me this error:

I tried setting the bios from AHCI to IDE. This does not help, I even get a bluescreen of death when I boot up in the current win7 sp1 install. But anyway on google I read a lot about this problem and one of the solutions is to put it on AHCI.. but not for me as it was already on AHCI. Anyway IDE is not workin either.
So im kinda lost.. just recently I installed win7sp1 on this netbook without a problem. I checked the sha1 hashes of the win8 ISO and they are confirmed, so that is not the problem either.


Can anyone help me with this problem?

Answer:a required CD/DVD drive device driver is missing

dumble
Welcome to EightForums. Did you try this method for making your bootable flash drive.
http://www.eightforums.com/tutorials...eview-iso.html

You say you have 7 installed you could try the upgrade method if you do not need your 7 install for everyday use. Good luck to you http://www.eightforums.com/tutorials...r-preview.html .:ninja:

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Error occurred when at select the driver to be installed page. "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.Note: if Windows installation media is in the CD/DVD drive, you can safely remove it for this step." I have seen many threads and posts on this error when loading Windows 7, but haven't found very much promising results. I have tried many things and it still doesn't work. I have the W500 laptop.The Hard drive was replaced (and is wiped clean). It is a Western Digital  WD5000BEVT-00ZAT0I'm trying to load Windows 7 Professional. I have tried putting the DVD drive as the first boot on the BIOS. I have seen some other solutions of BIOS configurations in which I can't see how to do in mine.  Any help or thoughts on the problem would be appreciated. Thank you!

Answer:A required CD/DVD drive device driver is missing...

hey johnjacob1029,check and see if your unit is using bios version : 4.01 .if it isn't update it from our support page : http://support.lenovo.com





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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required cd/dvd drive device driver is missing are appear when i try to install win7 win 10 is install but i want to repleacment to win7

Answer:required cd/dvd drive device driver is missing are appear wh...

Hello Ammar4, Please try http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c05040446

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Product name is HP G6 1331sa / A8M93EA#ABU OS - Windows 7 Home Premium x64 Error message    If you cannot see the image, the link is http://prntscr.com/18s2dm What I am trying to do is install a clean copy of Windows 7 Professional x64 from Microsoft. I have reasoning behind not using recovery disks and I have done this before on differant PCs and are therefore aware of having to reinstall drivers Does anyone know where I can download the driver for the "CD/DVD drive device driver"? Checked on the support page for this laptop, found nothing The recovery disks work fine, but I do not want to use them Thanks for reading,-James











Solved!
View Solution.

Answer:"A required CD/DVD drive device driver is missing"

Hi, James: Most likely the media you are using is incomplete or a bad burn of the DVD if you made the installation media yourself from the ISO download on digital river. There are no drivers missing. W7 has all the necessary drivers to install on your model. Follow these instructions and see if you can get W7 installed that way. I would use the MS ISO to USB tool. Make absolutely sure you get the entire ISO file when you see the download complete message. Sometimes it reports the download is complete and your ISO file is much smaller than what it said was downloading. Use the W7 pro product key you have. Use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link  below. You need a 4 GB flash drive to use the USB method of compilation. http://download.cnet.com/Windows-7-USB-DVD-Download-Tool/3000-18513_4-10972600.html Then go to the PC's support and driver page to install the drivers you need. Link to the W7 ISO file downloads is below. http://forums.mydigitallife.info/threads/14709-Windows-7-Digital-River-direct-links-Multiple-Languag...

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Hi,I have checked the previous answers but I still have this problem.When installing Windows 7 from new I get the 'A required CD/CVD drive device driver is missing'When I browse I do not see the USB disk.I have tried 2 different working Windows 7 iso's on 2 different USB disks (One USB2.0 and one USB3.0)Is there any fix for this please ?

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Dear Experts
I have got laptop Acer Aspire V3-372 with (SSD hard drive)
Looking to install windows 7 64-bit instead of windows 10.
when ever I try to install windows 7 , error message below pops up :

A required CD/DVD drive device driver is missing" Windows Installation ErrorClick to expand...

https://ava.co.uk/support/faq/gener...er-is-missing-windows-installation-error.aspx
https://www.drivereasy.com/knowledg...ver-is-missing-occurred-in-windows-7-install/
Recommended AHCI/RAID and NVMe Drivers

I am aware of that as when I checked their website I realized it is only for windows 10 no windows 7

But I am still interested to do install windows 7, but I am stuck at the point where external USB pen drive or external USB CD ROM can't pass the error message above

and cause is

In order to resolve this you need to download the appropriate RAID drivers for your computer's motherboard. If you know the manufacturer of your motherboard you can usually get these from their website or a disk that came with your motherboard or PC.Click to expand...

Based on the this website

https://ava.co.uk/support/faq/gener...er-is-missing-windows-installation-error.aspx
 

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On attempting to install a retail 32 bit win 7 ultimate on an intel motherboard, D845GVSR, i get the above message.
So i went to intel and downloaded the chipset and the ide controller drivers and put them on separate usb sticks. On the monitor screen i directed win 7 to install the drivers but it wouldnt so i am back at square one.
I have tried 2 different ide dvd burners, no luck there.
what else can i do? I know intel doesnt make any drivers for this mobo but i just want the install to work.
thanks

http://downloadcenter.intel.com/Sear...Board+D845GVSR

Answer:Required cd/dvd drive device driver is missing

Quote:




What to try:

Change the BIOS setting from IDE to AHCI or RAID (if your planning to use RAID).

AHCI is for SATA components, HD, DVD etc.
If AHCI or RAID is set in the BIOS it will install the drivers.

Windows 7 is trying to find IDE drivers for a SATA DVD.

Change the BIOS and try the install again.

Some users have also reported that they solved this problem by deleting the recovery partitions that came with the computer.

If you still have problems with the DVD drive try installing with a USB memory key: http://www.sevenforums.com/tutorials...ve-create.html

If nothing is working, try clearing your CMOS. There is usually an option in the BIOS to reset to defaults, or something along those lines.

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If you receive A required CD/DVD drive device driver is missing or A media driver your computer needs is missing error message when you install Windows then KB2755139 shows the way to fix the issue.
This issue occurs if A low-quality DVD was used to create the installation DVD, The speed at which the installation DVD was burned was too fast, The DVD drive cannot read the media or The ISO file is corrupted.

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I have bought the HP 15-ay060nm notebook several days ago and when I try to install Windows 7 (64-bit) from the bootable flash drive I have made, I get an error saying "A required CD/DVD drive device driver is missing" and telling me to insert media containing it. I have checked the integrity of the files and the drive and it's all good. I have also tried to boot the installation from both USB 3.0 and 2.0 to the same effect. I understand this is a common problem when installing Windows 7, but could you please help me address this issue for my particular machine, as most of the solutions I have found seemed confusing and dependent on particular hardware or driver?Thanks.

Answer:"A required CD/DVD drive device driver is missing" when inst...

 I have seen this solved by removing the flash drive when you get the message and reinserting it. If that doesn't work try removing it then using a different slot. https://youtu.be/J-4c-eCOBJI

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I have HP Notebook 15-ac039tu, but i'm unable to install fresh windows 7, something is wrong in my laptop, i have checked everything and read all thread about the problem, but i'm unable to windows, i have tried with all usb ports, and i have installed all chipset and storage driver but windows not installing, and there is no option to disable 3.0 setting in the BIOS, what i do???????

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Hello,
 
I would update my ThinkPad X60s. Actually, Windows XP Pro SP3 is installed, but I wanna run Windows Seven.

When I'm trying to install Seven, early in the installation a dialog box appears stating that a CD/DVD rom driver is missing and that i have to install it before i can do anything else. It gives me the option to install the driver by browsing the drives on my computer.
 
Which driver do I need exactly ?
 
Thanks for any help.
 
Moderator Note: Edited subject to match content.

Answer:X60s, Win Seven - During install "required CD/DVD drive device driver missing"

Windows 7 setup should support the SATA controller. I have no trouble installing it normally on a T60 and X61...

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Hello All

I'm trying to do a clean install of Win7 Pro 64-Bit, inc SP1, on a friends HP EliteBook 850 G3 via a bootable USB stick drive.

The installation started, then I got the missing device driver error message above.

I tried again with the OEM disc in an external USB optical drive and got the same message.

The EliteBook 850 G3 only has USB 3 ports... which I think may be the issue.

Does anyone know a way 'round this problem?

Thanks!
Paul

Answer:Win7 install: A required CD/DVD drive device driver is missing...

Okay, problem solved; I used the Win7 USB 3 Creator Utility.

When you follow the link go to the "Search Downloads" field and start typing in USB 3, it should be the 4th result.

When you run the application follow the instructions carefully; it took about 20mins to add the USB 3 drivers to my bootable USB stick, and you'll know it's finished when you see "Update finished!" in the dialog box.

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Hey Everyone,

I have tried everything suggested. I starting to wonder if it's just not meant to be. Let me first start out with my specs.

Motherboard:
GIGABYTE GA-78LMT-USB3
Processor:
AMD FX-4100
Memory:
8GB DDR3

A couple of day's ago I bought an ISO from:
Microsoft Windows 7 Home Premium DOWNLOAD ONLY | Discount Mountain Software

They sent me a download link and the Product Key via email. I downloaded the CD used Microsoft's DVD/USB tool. Went to install. It loads the files then shortly after I click Language and Install it tell's me "Required CD/DVD drive device driver is missing".

So I google it. First thing I try is Microsoft's fix. located here: "A required CD/DVD drive device driver is missing" or "A media driver your computer needs is missing" error message when you install Windows

Now, I'm using DvD -R could this be the issue? After burning 3 the first one burned at two high of a Speed I'm guessing the second time I burned at like 4x using PowerISO. None of them have worked. I also used Microsofts burning tool.

I have a 1TB HDD I have it partitioned 1 partition is for Windows the other is for all my personal files games etc etc. Im currently running windows vista home premium 32bit.

Now after the above DvD burns failed. I tried the USB route again using Microsoft's tool. Created a bootable USB drive. I got the same error. At this point I'm getting pretty frustrated. So I format the USB drive again and load the SAT... Read more

Answer:Win7 x64bit - Required CD/DVD drive device driver is missing. UGH!!

Fixed and working! Downloaded from River two times first was a bad download second was a good one. Booted from USB and it came up no problems.

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My hard drive died yesterday, so I put another one in, and proceeded to install Windows from the same DVD disc, same computer, same DVD drive and same everything, only the hard drive is different. but I cannot install Windows 7 on this new hard drive. I am presented with an error message,A required CD/DVD drive device driver is missing.and asks me to browse for a driver. but if I click on any option whatsoever, everything seems to freeze. my old hard drive and installation didn't give me this error message at all, in fact it installed seamlessly. how do I remedy this?

Answer:A required CD/DVD drive device driver is missing error message and freeze

i had the exact same problem, i solved it by creating an install disk at a lower write speed (2x)
 
download a windows 7 ISO and create a bootable install cd from it at 2x speed

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I used DBAN to wipe my hard drive and i forgot to back it up. I do not have the CD for Windows 7 installation, therefore I created a bootable flash drive for Windows 7 64bit. I can't figure out what drivers is needed to continue on the installation. It says: "a required CD/DVD drive device is missing. If you have a driver Floppy Disc, CD, DVD, or USb Flash Drive, please insert it now."

Here is the information on my laptop I retrieved off the website.

HP Pavilion dv6t-7000 Select Edition Entertainment Notebook PC includes:
• Windows 7 Home Premium 64-bit
• 2nd generation Intel? Core™ i5-2450M Processor (2.5 GHz with Turbo Boost up to 3.1 GHz)
• 8GB DDR3 System Memory (2 Dimm)
• Microsoft? Office Starter: reduced-functionality Word/Excel? only, No PowerPoint?/Outlook?
• Intel? HD Graphics
• 750GB 7200RPM Hard Drive
• 32GB mSSD Hard Drive Acceleration Cache
• No additional security software
• 6 Cell Lithium Ion Battery
• 15.6-inch diagonal HD BrightView LED-backlit Display (1366x768)
• SuperMulti 8X DVD+/-R/RW with Double Layer Support
• HP TrueVision HD Webcam
• 802.11b/g/n WLAN

1) it get to the "windows is loading files..." black screen (starting from CD/DVD drive)
2) get to the starting windows, with the Windows 7 loading screen thing where the balls of light come together
3) get to the first window to install Windows 7, titled "install windows"
options:
- lan... Read more

Answer:Install USB Windows 7 asks for required CD/DVD drive device is missing

Do this Command Prompt at Startup
In that command prompt:

Code:
diskpart
list disk
exit
Do you see the internal disk where you want to install win7 on (look at size to know)?

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anyone please help me before this i'm able to format my laptop into windows 7 ultimate x64 bit but now when i'm trying to format using the same dvd windows installer a message prevent me from format "required cd/dvd drive device driver is missing". i also downloaded a new iso and burn it into a new dvd and also usb but both with the same results. then i borrowed my friend dvd installer and it works i can install windows. now i want to format it again download a new iso but that error still prevents me from installing new windows help please

Answer:"A required CD/DVD drive device driver is missing" error install win

What operation system did your Laptop come with?

Where are you downloading the ISO for Windows 7 from?

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Tried everything and by everything, i do mean everything. spent close to a week frying my brains on this problem. after getting to the select language and input screen, it loads and then goes to a screen saying that the required CD/DVD driver is missing. tried different OS, windows 7 home, home premium, ultimate and proffesional. it all ends up with missing drivers. i mount/burn them onto a 4gb scandisk cruzer blade. i actually managed to install it the same exact way, via that thumb drive. and by some freak problem, had to format everything. even the os. so all i hav now is an empty hard drive, bios setting and my bootable usb drive.i set the bios to AHCI and vice versa to IDE. i dont have RAID though. i tried installing a AHCI controller from the driver disk that came with my notebook but to no succes. tried searching for my hard drive driver even though my bios recognizes it. im really at my wits end here. my notebook is an Asus Pro36sd or U36sd.. hard disk is a fujitsu mhz2250bj g2.. please help guys..

Answer:"A required CD/DVD drive device driver is missing" during install

That message is usually an indication of a corrupt installer.

Try downloading a clean, official ISO:

Clean Reinstall - Factory OEM Windows 7

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I have what appears to be a common problem with Win 7, as I've seen numerous users ask this question here & on other forums, but so far, none of the suggested fixes that I've found have worked for me.

I'm trying to install the full retail version of Win 7 Home Premium on a new SATA hard drive in a new 64-bit PC. I'm doing this because the drive that came with the PC had Win 7 Pro on it, but it was a trial version and I don't have a key or disc for it. However, I have a new copy of Win 7 Home Premium, and since I can't downgrade without hacking the registry (which didn't work either, btw), I decided to get a new HD & start over with Win 7 HP.

However, when I try to start the installation from the disc, after I click "Install Now", I get the error message "A required CD/DVD drive device driver is missing". I'm stuck there.

The Win 7 disc allows you to remove the installation disc at that point & put whatever CD/DVD you want in the drive to try and find the drivers you need, so I tried the disc that came with the motherboard, which is a FoxComm. I'm able to get into the motherboard's installation disc & select "x64" under "driver" & also under "floppy". When I select those files, I get a quick green moving horizontal band, like it's downloaded the driver. If I select any other folder or drive, I get the error message "No device drivers were found" otherwise, so I believe I'm on the right track.

B... Read more

Answer:ERROR: "A required CD/DVD drive device driver is missing"

Try Cleaning the HD Drive, using Step one in this tutorial:
SSD / HDD : Optimize for Windows Reinstallation
& than Reboot PC to install.

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What I'm trying to do:
Ultimately, I want to have a clean install (wipe everything) of Windows 10 on my computer.

What my computer state was before the trouble:
Windows 7 Home Premium and Linux dual boot. Everything worked great and dandy (except intermittent issues with DVD drive not reading disks). All my files were saved to external hard drive. Ready to be wiped and have just one instance of Windows 10 installed (No dual boot)

What I did to break it:
I deleted my Linux partition using the instructions found here.
I also had 3 other partitions, my primary one which has Windows 7 on it, and two others that care pre-installed on the machine when I purchased it brand new. I can't recall their labels but I think one had "data" in the name with some numbers, and the other was "restore". I might be totally wrong about that though.

I decided, "What the heck, I've never needed these before" and so I deleted both of those as well. I'm guessing this was a poor decision but what do I know. The computer ran fine while it was still on but when I rebooted (to see if my linux partition was gone) that's where it all went wrong.

What's wrong and how I've tried to fix it:
When I start it up, I get a black screen with the grub rescue terminal and this text: "error: no such partition grub rescue>". Don't know much about grub (anything at all actually) but after some googling I tried to create a Windows Repair Disk and run it. Burned the disk follo... Read more

Answer:"A required CD/DVD drive device driver is missing" and other errors

Solved it! And then went and cried in a corner because it was so simple.

Something I had failed to realize in the past was that of the 4 USB ports on my laptop, two of them are USB 3.0 ports. During my efforts, I had tried the thumb drives on (by sheer chance) both of the 3.0 ports rather than the 2.0 ones. My laptop (and most other modern computers I believe) require extra drivers to be downloaded before being able to use the 3.0 ports that aren't on the computer's firmware. That was the drivers it was complaining about not having.

So, for other troubled souls having the same issue in the future; verify that the port you are trying to load the USB on is a 2.0 port rather than a 3.0 port. The difference is pretty easy to spot when you're looking for it. USB 3.0 ports have an "SS" (for Super Speed) next to the US symbol, whereas USB 2.0 ports do not. See below image for a visual.

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I got win7 rtm from MSDNAA and I'm having a very bizarre issue trying to install it. When it gets to the part when it shows the hard disks it says "a required cd/dvd drive device driver is missing" and prompts me to insert a disk or usb drive. I understand that this means it needs sata/raid drivers. But here's the weird part: I definitely shouldn't need to load drivers. Win 7 RC sees the disks just fine. Win XP and 2000 see them fine. It's just win7 rtm that doesn't.

I've tried on two different systems: one is an Geforce 6150se/Nforce 430 and one is an old i830/ich2 pentium 3 system. They have both run the win7 rc just fine. Why is this happening? Could my .iso be incomplete or corrupted? I would assume that the MSDN downloader does a checksum, but maybe not? My md5sum for the 32-bit rtm iso is 2316da980f95120702a7c3568a4bf9d9. Does anyone have one to compare? Or does anyone have any ideas why my rtm disc can't see any hard disks, even plain old IDE disks on old machines?

EDIT: ok, it only affects my 32-bit image. My 64-bit image works fine. Normally I wouldn't care since 64-bit is generally the way go to, but I was hoping to install this on an old XP rig which is 32-bit only. I guess I'll re-download the image and see what happens.
 

Answer:win7 rtm: "a required cd/dvd drive device driver is missing"

I had this problem once before, and replacing my ancient IDE burner with a $25 SATA model did the trick. Oddly enough, booting the CD from an external USB burner worked, too.
 

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I am using Windows XP SP 2 in a desktop PC. But I wanted to install Windows 7 to my computer. So I got a dvd and during installing it from boot from dvd mode, first I get the "select language and time" dialog box, I click next and then this message appears -
"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD or USB flash drive, please insert it now."
I read many threads on the internet regarding this problem, but I didn't try any of those in fear that I might misunderstand something and worsen the condition.
Can anyone give me a step by step info on what to do?
If you need any extra information please ask.

Answer:"A required CD/DVD drive device driver is missing" during install

Take a look at these posts:
Windows 7 Installation Errors : Troubleshoot Step by Step
Common Installation Problems and Their Solutions
Questions to use for help with Installation Issues
Tutorial quick reference list for Installing Windows 7

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Hi, I just bought a brand new HP 17-x018NG and the OS is Windows 10, I don't like this OS and I tried to install Windows 7 Ultimate, I followed the steps that I found on this forum (Legacy Support : Enabled ; Secure Boot : Disabled etc.) and when I click on Install Windows this error appears : A required cd/dvd drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. I saw that I must change the USB to Auto but I don't find any USB option in BIOS. Can you please help, I don't know what to do. Thank you! 

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My computer was running the other day when the surge protector it is connected to tripped. When I reset the surge protector and turned the computer on, it hung for about 15 minutes on the Vista loading screen before restarting.
First I checked to make sure that all of my hardware was still working. I opened the case and there were no bulging or leaky capacitors, so I thought that was a good sign. I then checked BIOS and all of my hardware was still recognized and functional (hard drives whir when accessed, DVD drive opens/closes and tries to read discs).
Next I tried booting into safe mode. The booting process always gets hung up on "crcdisk.sys" and I have to turn the computer off. I tried Googling for various fixes but most of them involved turning off SATA support, which is no good since my DVD drive and hard drives are all use the SATA interface.
After that I got out my Windows Vista Ultimate 64-bit installation disc to try to create a partition on another HDD so I could at least recover my data before reformatting. None of my HDDs are recognized when I try to perform a repair operation (I've tried supplying it with about ten different HDD and chipset drivers via USB drive to no avail), and when I try to do a clean install I get the message "Required cd/dvd drive device driver is missing".
I am past the point of frustration , but I don't have the money to shell out to have a professional fix the problem or recover my data. Any help would be greatly... Read more

Answer:V64 NIGHTMARE:"Required cd/dvd drive device driver is missing", crcdisk.sys hangup...

Hi, do not do anything else to your system. It may already be too late (reinstall time). It appears the power outage impacted on one of your devices and now you have a corrupt crcdisk.sys file (actually it's a driver) now it controls filters and since your CD drive is effected most likely upper and lower filters.. problem is you introduced no third party programs to cause this (usual cause) so my first advice is to save your data slave your HDD to another computer and back up the data unless you already have a backup regime?

Ok this is new territory however I am confident. Boot with the Vista DVD go past the language setup and startup repair (I would try this just in case) now if it fails (i suspect it will) go on to "Repair your computer" select "command prompt" at the prompt type :-


Code:
devmgmt.msc press enter
Now in device manager go to the main menu and select "view" then "show hidden devices" scroll down to "Non plug and Play Drivers" expand and go to "crcdisk filter driver" right click and select "uninstall" Restart the computer windows will recreate a fresh copy and hopefully all will be well.. Remember this is an original fix (I just came up with it tested and it works)) so do BACK up first even a system restore from the advanced "repair your computer" option is worth a try.

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I am getting the "A required CD/DVD drive device driver is missing" messageafter setup has started and run for about 5 minutes. I've noticed that my installer is also running very slowly and hangs for nearly 10 minutes at the blue background before launching the 'Language' screen. Every step is similarly slow, until I reach the brick wall that is the above error message. Thank you in advance for any help tossed my way...

After working on this for two days, I'm desparate for a fix. All I want to do is a clean install of 7. I don't care about saving any data, and I planned on reformatting anyway. However, I can't reformat until the Windows 7 installer decides to cooperate. Thus far, I've seen a lot of people with the same problem I have and no solid way to get around it. I'm not even sure if anyone knows the exact problem. Some believe it's got something to do with SATA compatibility, and others are saying that the ISO may be corrupt, and yet more people are trying to find exactly which driver the installer wants. I'm at wits end, please help me.

Specs are as follows:Media Type: ISO downloaded from Digital River (~3GB)
Upgrade or Custom Install: Upgrading from Windows XP 32x to Windows 7 Home 64x via Boot DVD
Chipset and make and model of machine:
Model N68PV-GS

North Bridge NVIDIA GeForce 7050 PV Revision A2
South Bridge NVIDIA nForce 630a Revision A2

CPU AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
Cpu Socket Socket AM2 (940)

LG DVD Model HL-DT-ST DVD-RAM ... Read more

Answer:"A required CD/DVD drive device driver is missing"

Could be a setting in your BIOS which is preventing the CD/DVD drive being detected properly. I'm not 100% sure the option might be, but it's to do with the hard-disk detection settings. Set it as legacy, or compatibility mode instead of enhanced. Not sure if it will work but its worth a shot. You could also try defaulting your BIOS settings but make a note of the configuration before you change any settings.

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Previously had startup error/corruption and decided to try a clean install.
Wiped the hard drive and am installing Windows 7 from a USB.
All the tips I have found suggest using a USB boot as a possible solution.

Advice?
 

Answer:"required cd/dvd drive device driver is missing"

Did you successfully install Windows 7?
What exactly is the problem you are having now?
 

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I'm trying to install Windows 7 on this device which says it supports Windows 7: Gizmo 2 | GizmoSphere

Apparently their support is nonexistent so I'm forced to ask this here instead.

This is the error I'm getting which prevents me from continuing with the installation:
What does it mean exactly and what can be done?

As you can see from the link this is a single board PC like the Intel NUC and does not have any CD/DVD drive device.

The ISO was ''burned'' to a micro SD card with the official Windows 7 USB/DVD Download tool and inserted to the device's micro SD card slot. And then again to a USB stick. Both give this error. Trying on my notebook and desktop I don't get that error.

Answer:"A required CD/DVD drive device driver is missing..."

Hi and welcome to SevenForums,
You don't really say what type of hard drive you have connected to this board to install windows on

I would imagine the installer is not seeing the hdd to install on thus the driver message.

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Specs:
OS: Windows 7 Ultimate
CPU: Intel Core i7 2600K
Motherboard: Asus Sabertooth Z77
Memory: 8GB
Graphics Card: Asus Geforce GTX 660-TI
Hard Drives:
Kingston HyperX 3K 120GB
WD 2TB
WD 1TB
I installed a SSD on my about 1 year old system. I had a couple of problems while I wanted to install the OS on the SSD but I managed to create a new Hard Drive Partition and install the OS. At this point this was the "F:/" drive, and I had a dual boot with the "C:/" drive. Everything worked fine. Later I tried to format the C in my computer and change the "C:/" drive to "G:/" so I could have the SSD as the C:/ drive. Neither of these worked and I just recieved an error. When I rebooted the machine the message "BOOTMGR IS MISSING". I asked my friend for help, and he told me to do a clean windows install. So I burned an ISO image to a DVD-R disc at the lowest speed and booted up the disc. I clicked "Innstall Now" and after "setup is starting" I get the error message "A required drive device driver is missing. If you have a driver floppy disk; CD, DVD, or USB Flash Drive, please insert it now. Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step." I read on some forums that this is most likely the ISO image. So I downloaded a new one, and burnt it again. Still the same problem. I also tried to install Linux Ubuntu just to have an Operating System, but there al... Read more

Answer:"A required drive device driver is missing."

Where did you get Win7? How is it being activated?

The error is almost always a bad installer.

The installer should be booted to Clean Install Windows 7 deleting all partitions on the HD to create new as you please. It will always install to C if correctly booted to install. There is no reason to do it otherwise.

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Hi,

I have a known working image of Windows 7 on a flash drive.

However, if trying to install Windows 7 by booting from the flash drive I get "a required cd/dvd drive device driver is missing usb"

I have tried removing and reinserting the usb.

I found a link https://downloadcenter.intel.com/dow...reator-Utility

that is supposed to put the drivers for usb 3.0 in the installation files. That did not work.

I have tried downloading the usb files from the manufacturer Acer for usb 3.0 and then navigating to them via browse and found files that showed up, but that did not work.

I also tried installing drivers for AHCI, CardReader, Chipset by clicking browse and navigating to the hard drive. All to no avail.

I am now going to see if putting the USB driver files on the flash drive will work. Would this make a difference? And should I potentially try this with the other driver files as well?

Any thoughts or suggestions would be appreciated.

Answer:Windows 7: USB install - a required cd/dvd drive device driver is miss

Why can`t you install with a DVD ?

Another laptop without an optical drive ?

What system was on it ?

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"A Require CD/DVD Device Driver is missing . If you have a driver floppy disc, CD, DVD, or USB please insert it now. Note: If the Windows installation media is in the CD/DVD drive, you may safely remove it now."

I trying to install a fresh copy of Windows 7 x64 SP1 onto my Dell XPS 13-321X Laptop with an SSD drive, and after i insert my CD media into my External CD drive connected via USB (since the system has no internal CD Drive), I get this after clicking the "Install Windows" button. I have researched the topic fairly and i have found no working solutions to this issue. Here are the methods I have tried already:

1. After researching the error, multiple sites recommended i download the Serial ATA drivers from Dell and browse towards it using the driver finder when the error pops up. No Success.
2. Switching BIOS settings to support CSM, disabling secure boot, boot priority, etc where applicable. No Success.
3. I attempted installing from a different source of media aside from a CD and a different External CD drive. No Success.
4. Updating BIOS. No Success.

Is this something that can be fixed or worked around?

Answer:A Required CD/DVD Device Driver is missing

Have you tried going to the site of the External CD and look for drivers there?

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I am trying to do a clean install of Vista on my PC, but I get the following message in a box during the start of the installation: "A required CD/DVD device Driver is Missing" I have the DVD that has the drivers on it for the PC, the DVD is not showing up as an option. Does anyone know what driver I need to fix this so I can do the install from a USB thumb drive? I have the Dell Studio Desktop 540. Thanks

Answer:A required CD/DVD device driver is missing

Optical drives don't normally have special drivers these days...Windows supplies a generic driver for all.Several Discussions About That MessageLouis

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This may not be anything new but I am sure the model of this laptop is. I have the Retail Windows 7 Prof 64-bit and wanted to downgrade the Lenovo Yoga 3 Prof to Win-7 from Win 8.1. As Yoga 3 does not comes with DVD drive, I converted the ISO from DVD to a USB thumb drive. I started the NOVO to bios setting and disable Secure boot and Boot priorty through Legacy.... When Windows 7 gets started, the welcome screen only show "INSTALL" and immediately i did. Instead of processing the stage of showing the partition drive and selection, the screen show an error: "A required CD/DVD drive device driver is missing.If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now." Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step. I tried to browse for the driver and the browse button only show C, D and X Drive where these drive are partition of the Yoga 3 256GB SSD. I had tried disable the UEFI and downloaded a couple of Intel series SATA ACHI family controller but neither one is helping to overcome the installation error. Please help your option to resolve. Need solution urgently. Thanks a million

Answer:Downgrading Windows 7 Prof on Yoga 3 Pro - "A required CD/DVD drive device driver is missing”

Have called Lenovo Support and they have no clue and any suggestion how to resolve this technical glitch. They only said the system is built best to perform Windows 8.1 and there is no leads to any downgrade of OS. Now I realise how terrible Lenovo support is as they do not show any assistance to user issue. I have tried downgrading a Yoga 2 Pro and there is no problem. This is the first time to downgrade Yoga 3 Pro and was told this is a new model. now I am really stuck here.  

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I'm trying to install windows 7 on my freshly built pc by using a usb device (no cd drive as of yet). I followed this guide to do this: http://www.intowindows.com/how-to-install-windows-7vista-from-usb-drive-detailed-100-working-guide/.

Whenever I try and boot the device on my new computer I get the "cd/dvd device driver missing..." error and a box for me to select drivers. I have tried changing the boot order in the BIOS but to no avail and I wanted to change my sata ahci mode but I couldn't find this option (american microtrends v1.6 bios).

I'd really appreciate it if somebody could help me solve this issue.
 

Answer:A required CD/DVD device driver is missing, usb installation

As CD/DVD drives are relatively inexpensive and an essential component of a PC these days, you could save a lot of head-scratching and hassle by installing one before trying to install Windows. Since it's a freshly built PC I'm surprised you didn't include one as part of the build.
 

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Help please!
I have a Vista Home premium Acer Travelmate 5720G laptop and am trying to update it to W7 Pro 32 bit with a fresh install using a Microsoft Volume Licensing DVD.
The DVD is read, setup loads and I get as far as the language and keyborad selection screens. After completing the selections and pressing Next I get a Load Driver pop-up - "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD or USB flash drive, please insert it now. ....."

The DVD drive in the laptop is a HL-DT-ST DVDRAM GSA-T20N and I have been unable to locate a suitable driver on the web. I have tried copying parts of the System32 folder from the existing C-Drive to the D Drive and browsingto the CD Rom inf files in the FileRepository folder but without success.

Since the W7 Setup DVD is seen to read the setup files I cannot understand why a driver is suddenly needed after setup has started.

I am even more flummoxed because I have already updated an exactly similar laptop (only the serial number is different) with a different Windows 7 edition - also volume licensing but from a reseller rather than direct from Microsoft VLC (which is now available to our church after registration for the Microsoft Charity Software scheme).

The existing DVD driver is Microsoft 21/06/2006 V 6.0.6002.18005

I would be grateful for some advice please.

Answer:Can't install W7 - Required CD/DVD Device driver missing!

Problem solved!
When I downloaded the W7 ISO from VLSC I had not used the download manager. I decided to download the file again but, this time, with the download manager. This second try completed but the download manager told me that the file was corrupted. I tried again and this time it seemed OK. I then compared the checksums of both the original file and the latest. When I saw thst they differed I msde a new DVD which has installed perfectly.
The moral - ALWAYS USE THE MICROSOFT DOWNLOAD MANAGER!

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Relevance 82%

I am attempting to re-install Windows 7 Home Premium, but I get this:

A required CD/DVD device driver is missing. I f you have a driver floppy disk, CD/DVD or USN Drive, please insert it now.

From searching online, people said to download the last ITE IT8211 ATA ATAPI Controller, putting that on a flash drive, and directing the installer to that. I am having a difficult time finding it and making sure its the right version.

Assuming that it is the correct version, the Windows 7 installer isn't recognizing it. I'm not sure what else to do. The only thing else I read was that having RAID 1 could cause problems.

Here is basic information about the computer:
Windows 7 Home Premium 64 bit
ASUS M4A89 Series
AMD Athlon II X40 640 Processor
ATI Radeon HP 4290

If someone could give me a link to the most current 64 bit ITE IT8211 ATA ATAPI Controller so I can make sure that isn't the problem, that would be fantastic. Thanks in advance!
 

Answer:Re-installling Windows 7 "A required CD/DVD device driver is missing..." error

Can't help with the controller but are you installing via USB?
 

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I've been trying to install Windows 7 on my Asus Q501L (which came with W8 already installed) via USB. I faced a problem - while the laptop was able to start the initials steps (the black screen where it shows the copying process of the Windows 7 files), i couldn't go any further than the step at which i need to choose a partition to install the OS on.

It simply says " A required CD/DVD device driver is missing" - when you start Windows 7 or Windows Vista from the setup disk". I tried Shift-F10 to start the CMD and format the HDD (NTFS format) on the spot, restarted, same error message. I disabled Fast Boot in the BIOS, the SATA controller is set to AHCI. I tried several topics @ Tom's Hardware forum, and elsewhere but i still cant find a definitive answer.

I read that maybe i should change the AHCI controller to IDE, only issue i face is that in BIOS i get no options - there's only AHCI as a choice, no IDE, no RAID.
Any Ideas? How do i get IDE controller option to appear in the BIOS settings (via the registry keys, or maybe i need to download that IDE controller (not sure if thats possible)) from the Intel's website (intel core i5 is the CPU of my laptop if that's of any help)?

Thank you

Answer:"A required CD/DVD device driver is missing" upon windows 7 install

Check out this tutorial Windows 7 Installation Failure - Overcome
May give you some ideas regards uefi bios

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Relevance 81.18%

Wondering if anyone has ever run into an issue like this?
 
First, I am aware of all the bizarre issues with the HP DV computer line as related to the CPU/Video, overheat issues (etc).  Although, I am not willing to resign myself to that being the case/cause for this issue.
 
Here is the problem.  I cannot install windows from an the optical drive that is installed in the system.  I get the error during startup that "a required cd/dvd device driver is missing" and a box to select drivers.
 
Here is what I have tried based on what I have found in my Google Searches:
1. Windows 7 disc (not SP1) burnt ISO that I have created.
2. Windows 7 SP1 purchased optical media.
3. Windows 8.1 burnt ISO that I created.
All with the same issue.
 
Latest BIOS is installed in the system.
 
The BIOS on the unit does not allow me to select a SATA Type (i.e. legacy, AHCI, RAID, etc.) so I cannot change that.
 
Here is where it gets interesting.... I can boot and run everything else from this drive (Ultimate Boot CD, Virus Scanning CDs, Installed Ubuntu and Mint from the same drive without issue, etc.).
 
One last twist...  I can install Windows from a USB stick.  When this is done the optical drive is detected, but will not ready any discs in Windows (but again, still works flawlessly from a boot with other products).
 
Any help or other ideas appreciated....
 
Thanks.
 
John

Answer:Issue With HP Pavilion DV6701us - a required cd/dvd device driver is missing

Hello, and welcome to Bleeping Computer.
Check out this blog. I believe your problem is because the Windows install DVD does not have the latest mass storage drivers. That's why the linux CD's worked. But, maybe this will not work as you said you can load windows from a USB and it installs.
 
Windows 7 DVD Disc installer is corrupted
Windows 7 Downloaded ISO files is corrupted 
Latest Intel Chipset that Windows 7 that have no support yet
When the board has no UEFI setting in the BIOS Settings
Outdated Windows 7 Software Installer is too old for the new computer

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Relevance 80.36%

Im trying to install windows 7 from a usb but i cant get past the 'A required CD/DVD device driver is missing'. Iv tried changing usb ports like i read but it seems to work for everyone but me.

Please help me

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Relevance 80.36%

Wondering if anyone has ever run into an issue like this? I have seen some posts relating to this but could not seem to find one relevant to my specific issue.

First, I am aware of all the bizarre issues with the HP DV computer line as related to the CPU/Video, overheat issues (etc). Although, I am not willing to resign myself to that being the case/cause for this issue.

Here is the problem. I cannot install windows from an the optical drive that is installed in the system. I get the error during startup that "a required cd/dvd device driver is missing" and a box to select drivers.

Here is what I have tried based on what I have found in my Google Searches:
1. Windows 7 disc (not SP1) burnt ISO that I have created.
2. Windows 7 SP1 purchased optical media.
3. Windows 8.1 burnt ISO that I created.
All with the same issue.

Latest BIOS is installed in the system.

The BIOS on the unit does not allow me to select a SATA Type (i.e. legacy, AHCI, RAID, etc.) so I cannot change that.

Here is where it gets interesting.... I can boot and run everything else from this drive (Ultimate Boot CD, Virus Scanning CDs, Installed Ubuntu and Mint from the same drive without issue, etc.).

One last twist... I can install Windows from a USB stick. When this is done the optical drive is detected, but will not ready any discs in Windows (but again, still works flawlessly from a boot with other products).

Any help or other ideas appreciated....

Thanks.

John
 

Answer:Solved: Issue With HP Pavilion DV6701us - a required cd/dvd device driver is missing

16 more replies
Relevance 79.95%

So I have this problem that it would appear heaps of others have:

I have a Kogan Agora pro:
Kogan Agora Netbook PRO - Kogan Technologies Pty Ltd

It does have a sata hdd. I looked through the BIOS but couldn't find any places to change the sata settings to AHCI or raid.

I am trying to install from a usb key (using an ISO I created from an install dvd) but had the same problem with a downloaded iso. Also tried to install using the default language settings (As identified by David76 in another thread) but no luck.

I think it relates to the SATA HDD. I put the drivers for the netbook onto a seperate usb drive which it finds and lists in the box but none of the drivers do anything (hit next it thinks about things for a while then says no new drivers found).

I am really starting to get a bit ticked and regretting my move away from linux. If it wasn't for a few particular programs I use that don't work on linux i would have given up ages ago.

Any help would be hugely appreciated.

Cheers,

J

Answer:A required CD/DVD drive device is missing"

Hello, Welcome!

This has come up millions of times before: let me link you.

Required CD/DVD drive driver is missing during install

Load Driver: Required CD/DVD Drive Device Driver: HELP!

Required CD/DVD driver is missing

and 2,999,997 others. You can find them if you search here.

Hope this helps,
~Jonathan

9 more replies
Relevance 79.13%

Good Afternoon Everyone

I am having a hell of a time here working on a customers computer. Just got all the parts to do a new build for him, and have run into an issue when trying to install Win 7 Ultimate x64. I get the "A required CD/DVD drive device driver is missing."

Specs:
-MSI 880GMA-E35 Motherboard
-AMD Athlon II X4 Processor
-4GB Ram (2x2GB)
-500GB Seagate HDD (Brand New) (SATA)
-Sony Optiarc AD-7260S DVD-RW Drive (SATA)

I've reviewed other posts of this nature, and tried the following things:
1. Checked the SHA-1 HASH values with the official list, which checked out.
2. Attempted install via Bootable USB thumbdrive (With and without DVD Drive connected, to no avail)
3. Removed all but 2gb of RAM
4. Attempted to load any drivers from the Motherboard disc, to no avail, the program wouldn't run.
5. And of course, tried to install it normally using the DVD

Im at a loss here... any ideas?

-Z-

Answer:Required CD/DVD Drive Device Missing - Fresh Install

Hi,

What is the source of the ISO file? Is it a retail version of Windows 7, or OEM?

Regards,
Golden

7 more replies
Relevance 79.13%

To say I am a bit of a 'noob' would be an understatement. My wife has a HP Pavilion dv9500, running Vista Home Premium. Her CD-drive stopped working and I researched the problem to find a fix. I read in forums I could delete registry files, and I did, but they were the wrong ones. So, her laptop shut down and would not boot past the initial startup screen.

I removed the HDD to see if everything was wiped off the HD, and it was. So, I decided to reinstall Vista, only to find out I did not have the recovery disk. I made a bootable USB drive and tried loading a fresh install of Vista that way, but I keep getting the following message, after hitting "install now":

"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."


So, I downloaded drivers for both the dv9500 and the dv9628nr, because both are on the bottom sticker. However, none of the drivers would show up as compatible, or show up at all, actually. What am I doing wrong?!

Also, it is worth mentioning that I purchased Windows 7 Home Premium, because I plan on installing it after I get the current problem fixed. The cd-drive lights up and sounds like it is spinning, but it doesn't show up when hitting F9...

Answer:A required CD/DVD drive device driver...

Have you got a restore disc?

2 more replies
Relevance 79.13%

Well i have a Dell Inspiron N4050.

The problem was two weeks ago, i was using my computer normally, then i restarted it so to make it a little faster (It was running slow).

So when i restart, it enters normally, later, it freezes, i could move the cursor, but neither open or execute files or programs...

I did a System restore with dell Backup and Recovery default installed..

It worked normally but after i restart, it says "BOOTMGR IS MISSING"

I did what i knew and copy the bootmgr in the C:/ drive, but later it said "No operating system found" something like that..

After thet i managed to reinstall windows 7, but that is when this problem came...
When i install it says





Quote:
A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.


I have the drivers, because i had the driver cd, and managed to find the (What i supposed it was) AHCI/ATA Sata driver.

But it didn?t work.

I have tried with windows 7 Professional x64 English, spanish version, and nothing..

Please help, i need my laptop for studies..

Also Tried installing windows 7 Thin pc, and it permits me installation, but not sure if i could update to professional or something.

DELL INSPIRON N4050, INTEL INSIDE I5, 4GB RAM, 500 GB HDD, BIOS VERSION A06.

Answer:Windows 7 "A required CD/DVD drive device is missing".

Quote:
I did a System restore with dell Backup and Recovery default installed..


You mean you did go back to factory defaults? If so.... why the heck?

Can you do that procedure again. It is succesfully? After reboot still "bootmgr is missing"? Post results.

9 more replies
Relevance 78.72%

Hello,

I apologize in advance if this topic is somewhere in the forum, I don't have time to research and the research I have done and whatever troubleshooting I could find, I have tried, and it still won't work.

First off, this is for a friend, I am trying to do a fresh clean new installation of Windows 7 Ultimate x64 version for him on his computer, which he bought at a discount because the only OS it had was some command prompt program called FreeDOS. I used Darik's Boot and Nuke to wipe the entire 1TB hard drive clean(the only HD available) for the fresh install. I've done this many times before in the past and it has worked with Windows 7 installations.

I'm trying to install from a USB hard disk. I do not have access to a DVD of any kind or sorts. I changed the BIOS to run USB and I get to the installation page. As setup is starting, I get an error message: CD/DVD Drive Device Driver is missing. Solutions included changing out the USB stick to a different port, disabling the AHCI, selecting the disk - cleaning it - creating partition primary and setting a set volume for the partition, etc., whatever else I can find out there and nothing is working. I tried to research the drivers for download, but I don't know specifically what to look for, and the model number for this computer is simply identified as HP Pavilion 17 Notebook PC. There is a serial number and can provide upon request.

I was thinking of wiping the hard drive clean again with DBAN, but that took ... Read more

Answer:CD/DVD Drive device driver is missing - Can't install Windows 7

Here is how to Troubleshoot Windows 7 Installation Failures - Windows 7 Help Forums

1 more replies
Relevance 76.67%

When I try to install Windows 7 on my Dell Inspiron 1545 laptop, I get to step number 4, but when I click install I get an error saying that a required CD/DVD drive driver is missing. I know that I have the most current drivers and that my DVD drive/driver is supposed to be supported by Windows 7. Do you know what the problem could be? Is it possible that my installation DVD is messed up?

Answer:Required CD/DVD drive driver is missing during install

Welcome to Seven Forums, cshett.

This has appeared a number of times, sometimes caused by a bad DVD burn. Here are some thoughts and links here that discuss it and how to solve it:

1. Boot and run install from a USB memory stick. Here's a good tutorial on how to make a bootable USB drive - USB Windows 7 Installation Key Drive - Create

2. Re-burn DVD at slowest speed.

3. Check the assignment of the DVD drive. Don't use "cable select" jumper setup, switch from master to slave for the reader (or vice-versa)

4. Try Microsoft KB solution 314060 - Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

5. Get latest drivers for your IDE drives

Links:

Required CD/DVD driver is missing

Missing CD/DVD Driver Workaround that works!

2 more replies
Relevance 76.26%

Hi,
I have completed my first custom build computer everything so far has worked fine, but on attempting to install Windows 7 I keep running into this problem. I know this is a common error because of the large amount of forums discussing it, but I still see no fixes despite trying many of the suggestions. Please help!

My specs are:
MSI Motherboard 970A-G46
AMD FX-8350 CPU
(need to know any other specifics, let me know)

Thanks!!
J

Answer:Windows 7 Installation "required CD/DVD drive deivice driver is missing..."

The CD/DVD device driver is a part of Windows and is installed automatically. What type of CD/DVD drive do you have? Is it an IDE or is it SATA? Boot into Setup (Bios) is the drive listed there? If IDE, set the jumper pin to CS (cable select)
Try the Microsoft FixIt: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

1 more replies
Relevance 75.85%

Hi,

i cant handle with this on my Satellite A200-1ZB.
Could anyone help me?

Answer:Satellite A200-1ZB - Required CD/DVD drive driver is missing

Are you attempting to upgrade to Windows 7? - if so Toshiba's recommended procedure is here: [http://aps2.toshiba-tro.de/kb0/TSB9902P60000R01.htm]

4 more replies
Relevance 75.44%

I have this problem:
Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

The driver could not be loaded because a previous version of the driver is still in memory.

and now I am not able to connect any usb device to my laptop making it virtually impossible to use windows 10.
How do I downgrade to windows 7,have enough of the beta testing.
I even have a purchased version of windows 10 pro which I really regret buying, worst investment ever.

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Relevance 75.03%

Hello, I just bought X220i with Core i-3, ram 8G. When I tried to install Window 7 64bit (Coz of Ram 8G), I got the message ?A required CD/DVD drive device driver is missing...?. I did browse the driver (using USB 3 Driver) but, it didn't work. Any idea to resolve? Thanks in advance.













Solved!

Go to Solution.

Answer:Found “A required CD/DVD drive device driver is missing” when installing Window 7 64bit.

hi apichartl,
 
Thanks for posting. Was readingthrough your thread and was wondering about the message that appeared. Did this happen after you installed the RAM and booted into windows again or when you ran the widows 7 disk to install the OS. I'm wondering because I trying a full understanding of what exactly happened here.
 
Do let me know and let me look into this for you 
 
regards

8 more replies
Relevance 74.21%

Windows Vista Home Premium, 2 years old:

I was attempting to open the last of 12 e-mails when the computer locked up. I tried Ctr+Alt+Delete and the keys etc locked.

After several attemps to start in F-8 I finally recieved the message:
Windows fsiled to load because a required file is missing, or corrupt.

File: WMILIB.SYS

Status: 0xc000000f

I've searched looking for this file to no avail....if I find it or someone can give it to me, how would I load it. This is for my laptop and had no accompanied CD for Windows Vista.

Thank you for any assistance.

Answer:[SOLVED] Windows failed to load because required file is missing

Hi -

Boot up your system into recovery using the Vista DVD or the recovery partition (most systems = F10 key during boot).

From recovery perform a Windows System Restore; if not able, choose the system repair option.

Regards. . .

jcgriff2

.

15 more replies
Relevance 74.21%

Hay my computer froze last night while I was doing the disk cleaning, cause my computer was being really slow, and I turned my computer off cause it wouldn't let me do anything. well now when I start up my computer it goes into the windows boot manager. this is exactly what it says... from top to bottom.Windows failed to start. A recent hardware or software change might be the cause. to fix the problem:1. Insert your installation disc and restart your computer.2. choose your language settings, and then click "next."3. Click "repair your computer."If you do not have this Disc, contact your System Administrator or Computer Manufacturer for assistance.     File: ntoskrnl.exe     Status: 0xc0000098    Info: Windows failed to load because a required file is missing, or corrupt.I don't have the windows installation disc and I don't really have the money to get one so can you help me please.

Answer:Windows failed to load because a required file is missing, or corrupt.

What makes you think it's a malware problem?

2 more replies
Relevance 74.21%

So let me start from the beginning:

I have been playing BF3 for about a week now with a GeForce 250, which is right at the minimum requirements threshold. I played the campaign for about 5 minutes, and the computer locked up on me, and I couldn't even get out to the Task Manager...just stuck on black screen. So I did had to do a manual reboot.

The system would post up correctly, bring up the Windows 7 loading icon, and then crash with the BSOD, and would restart the boot process. This continued to loop for about 5 times, before I physically turned off my computer.

This time on reboot, I couldn't read anything regarding the POST, as all the characters where gibberish. It then took me to the screen stating:

"Windows failed to start"
1. Insert your Windows installation disc.
2. Choose your language
3. Click "Repair your computer"

Status: 0xc000000f

Now I cannot find my Windows 7 recovery CD, and have an old Windows Vista that will not work. I have ran Memtest86 with no problems regarding my RAM. I can probably get a Windows 7 recovery copy from SystemDiscs/Neosmart, but I am concerned about the Gibberish during POST. I can't even see anything when I try jumping into the BIOS. Could this be my Video Card failing?

Any advice would be great. Thanks!

Mike

Answer:Windows 7 Not booting + 0xc000000f - required device missing

Hi -

The error message -
Quote:




Status: 0xc000000f

Info: The boot selection failed because a required device is inaccessible.




Not sure what device.

Can you see HDD in BIOS?
Can you boot into the HDD Recovery partition?
When was Windows 7 installed?

Run HDD diags - http://www.techsupportforum.com/2828431-post7.html

Regards. . .

jcgriff2

`

2 more replies
Relevance 73.8%

Hello everyone, first post and thread!

After many hours today looking for answers to this problem in many threads (and websites), I've finally decided to post to get some help from you guys! Any help would be greatly appreciated.

I have just finished building a new desktop, here is the config:


Intel Core i5-2500K
ASUS P8P67 Pro, Intel P67
CORSAIR Dominator CMP8GX3M2A1600C9 2x 4GB
OCZ Vertex II Series SATA II 2.5" SSD, 60GB
SAMSUNG Spinpoint F3 1.0TB
SAPPHIRE HD 6950 2GB
Fractal Design Define R3
CORSAIR HX750
SONY OPTIARC AD-7260S SATA, DVD?RW


Using access to MSDN-AA, I got an ISO and key for Windows 7 Pro x64 (DVD - English). I then burnt the ISO to a DVD using my current computer, a WinXP 6 year old ACER laptop. When trying to do the clean install of Win 7 Pro on the new desktop, the installer starts up fine, but after choosing my language and regional settings, I get the famous "A required CD/DVD device driver is missing" error.

Here are the things I have tried, in vain:

1) Installing the various available SATA drivers from the ASUS motherboard DVD. This doesn't help and gives a "No new devices could be found" error.
2) Reburning the ISO with ImgBurn at 2.4x speed with verify on.
3) Redownloading the ISO from MSDN-AA and reburning the new ISO at 2.4x speed.

Note that I would have tried to make a bootable flashdrive of the ISO (using this guide: Install Windows 7 From USB Drive/Pen Drive ) but since I'm on Win XP o... Read more

Answer:"A required CD/DVD device driver is missing" during Win7 Install

Use the MS Download tool to write ISO to flash stick: Windows 7 USB/DVD Download Tool

If this fails, check the HASH against official: http://www.dasmirnov.net/blog/window...-hash-checksum

Make sure you have the latest BIOS update, or reset the CMOS. Set SATA controller to AHCI first, then IDE if that fails.

Remove all but 2gb of RAM to try install, swap RAM, test RAM if necessary.

If HD is used, wipe it with zeroes before install: SSD / HDD : Optimize for Windows Reinstallation

8 more replies
Relevance 73.8%

Hi there,

I was wondering if any of you could help me out. I have a Dell XPS 15z L511Z laptop (64 bit, Windows 7, 500GB hard drive, 6GB RAM). Two nights ago, I was factory restoring the laptop to its default settings, when partway through, the screen flickered a couple times, and then restarted with a message saying
?BOOTMGR IS MISSING
PRESS CTRL+ALT+DEL TO RESTART?Weird? It?s not doing anything. I unfortunately don?t have the DVD?s for the laptop, except for one driver disc. I popped it into the laptop, and it didn?t even read the disc ? it just spit it back out. Tried it a few more times, and nothing doing. I didn?t want to force it in, so I figure that wasn?t working.

I downloaded an ISO copy of Windows 7, and put it onto a bootable USB key, and changed the boot sequence in the BIOS so the USB key loaded first. Thankfully it did? however, when I click on ?Install Now?, a window pops up saying
?A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step?Since my CD/DVD drive doesn?t seem to be working, I?m not really sure what I should do here.
I?ve read up on this topic today, and a lot of people have been suggesting to switch the USB key into a different port, but that hasn?t done the trick for me.

Really looking forward to somebody helping me out with this. It?s been a frustrating... Read more

Answer:"A required CD/DVD device driver is missing" msg when installing Win7

Not sure what you used to put the iso file on the flash drive with, but.......

Try Rufus or Wintobootic, they both work perfectly

Rufus - Create bootable USB drives the easy way

WiNToBootic bootable usb drive windows vista/7/8 - Bootable USB | Bootable USB

3 more replies
Relevance 73.8%

I am trying to install Windows 7 64 bit from XP SP3, and I get to the ready to install page and I get an error that says it needs DVD/CD drive drivers. I could not find any for this and I can't move forward unless I find them. If anyone could help it would be greatly appreciated. DH-20A4P-04 is the model number again.

Answer:"A required CD/DVD Device driver is missing" Error

It doesn't look like you are running a raid, do you have that turned off in the bios?

Is you DVD a SATA drive and is it plugged into the normal controller?

I don't think it is related, but if you have "PnP OS installed" in the bios or vice versa, you might try the other selection.

Are there any bios upgrades?

9 more replies
Relevance 72.16%

The driver for the CD/DVD multi-drive on my Satellite P100-240 will not load at windows start-up. I get an error message (code 39) in device manager and it advises me to uninstall and re-install the driver, but this does not work. I would like to be able to resolve this issue without using the recovery disc to do a complete re-installation of Windows.

The drive is a HL-DT-ST DVDRAM GMA-4082N.
I would be most grateful for any help anyone could give!

Answer:CD-DVD Drive device driver cannot load - Satellite P100

Seems like an simply registry entries problem
May this description will help you:
http://support.microsoft.com/kb/270008

Please post a feedback and let us known if it helps or not.

2 more replies
Relevance 71.34%

Trying a fresh install of Vista Ultimate 64 with raid 10 on a new system. Intel 975XBX2, Intel core 2 processor, western digital 250- SATA drives.
Upgraded BIOS, setup raid with utility: Drives are shown in the Bios and start up screen, however, doesn't see the array. Sata set to raid in the BIOS. DVDROM is a Liteon DVD.
Floppy installed and no IDE cdroms. Have tried to disable all IDE in the bios, but system blue screens. All Hardware is new and OS legal. Cant get by the "A required CD/DVD drive device driver is missing" screen. Yes I have read many posts. Sorry no luck. Any help will be appreciated, thanks

Frankhit.

More replies
Relevance 71.34%

Hi I just purchased a Dell Laptop (Dell 15-3567). When I am going to install Win-7 Professional 64bit; I am getting an error that" A required CD?DVD drive device driver is missing." Please help me to resolve this error.
Thanks a lot!

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Relevance 70.52%

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) <-- This god for shaken message is stopping me from enjoying my computer.

The driver is MAT****A DVD-RAM UJ-861H ATA Device

And that up there is the error message, i havnt downloaded anything i just pressed the button on the cd/dvd drive and my computer shut down and when i turned it back on nothing it it worked.

Does anyone know how to fix this? Im practilly computer illiterate so please be easy on the big words and stuff =]

Answer:Windows cannot load the device driver for this hardware. The driver may be corrupted

Please try the steps below:

1. Uninstall all third-party burning software, such as Nero and Roxio.

2. Perform a Clean Boot to test the result.

Clean Boot

========
a. Click Start, type "MSCONFIG" (without the quotations) in the Search Bar and Press "Enter" to start the System Configuration Utility.


Note: Please click Continue if the "User Account Control" window pops up.


b. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
c. Click the "Startup" tab, click "Disable All" and click "OK".
d. Restart the computer and test the issue.


Note: Clean Boot is a troubleshooting step. If some programs have been disabled, we can re-enable them later. If you see the System Configuration Utility, check the box of "Don't show this message" and then click "OK".

Please test this issue in the Clean Boot environment. If the issue disappears, we can use a 50/50 approach to quickly narrow down which entry is causing the issue.

If the issue persists, please contact your computer manufacturer to check if the DVD drive is damaged.

If not, you may need to restore the system to its factory settings.

Hope it helps.

2 more replies
Relevance 70.52%

Please help me. For both of my cd/dvd rom drives I get the following error: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device. How can I fix this?

Any help is greatly appreciated,

thisismyuser
 

Answer:Solved: Windows cannot load the device driver for this hardware. The driver may be co

16 more replies
Relevance 70.52%

In My Device Manager appears a exclamation mark next to the SCSI/RAID Host Controller

LIKE THIS

AND WHEN I CLICK IN PROPERTIES APPEARS THIS
I ALREADY CLICK IN TROUBLESHOOT
AND ONLY THIS APPEARS

How can I fix this??? I really need help to fix this
Any help is greatly appreciated
 

Answer:Windows cannot load the device driver for this hardware. The driver may be corrupted

8 more replies
Relevance 70.52%

Ok I have done quite alot of searching on here and I have found out quite a few things I have exhausted every friggin resource imagineable. The only thing I have yet to try is the registry edit. Now I pretty much have that down I just have one simple question. When deleting the upper and lower filters...

While in the registry I have found the upper filters on the right hand side. The only problem there is - No lower filters.

Could this be a problem?

Also , do the upper/lower filters need to be removed from the Control set 001 and Control set 002 . Please get back to me ASAP.


Thanks.
 

Answer:Windows cannot load the device driver for this hardware. The driver may be corrupted

Anyone have even the slightest clue please let me know.
 

6 more replies
Relevance 70.52%

In My Device Manager appears a exclamation mark next to the SCSI/RAID Host Controller

LIKE THIS

AND WHEN I CLICK IN PROPERTIES APPEARS THIS
I ALREADY CLICK IN TROUBLESHOOT
AND ONLY THIS APPEARS

How can I fix this???
Any help is greatly appreciated
 

More replies
Relevance 70.52%

Hello everyone, I'm new here and after searching without finding i am asking for your help.
I have just updated from Me to Xp update install,all is working fine except the sound card drivers won't load and in the device manager it says
'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)'.next to my 'Creative Audigy Audio Processor(WDM)
My system is:

a7v8x-x asus MB
amd sempron 2500+ socket A processor
audigy platinum ex
512 MB RAM
I have updated the MB and the Processer Bios,I have installed sp2for XP,
I have tried to follow 'instructions' from Creative Support etc.
I really need some advice.
Thanks
Kurt
 

Answer:Windows cannot load the device driver for this hardware. The driver may be corrupted

Go to the sound card makers web site and DN the latest XP drivers.
 

1 more replies
Relevance 70.52%

hey iv gotta western digital 3200aavs and my new hardware wizard wnt install it.. i tried driver detective.. but tht cnt identify my computer make and model ect.. so tht wnt help... and wen i connect my hdd via usb it blings so i know it cn see it but nufn in manage tab tht i access via rgt clickn my comp.. nufn in device manager so its not a matter off not bein allocated a drive letter.. i think my comp doesnt even regester it is a hdd!! any ideas?? or drivers?
 

More replies
Relevance 69.7%

My CD-RW Drive (formerly known as E) is not showing up in my computer. In the device manager there is a yellow triangle ! I have tried uninstalling and reinstalling only to get the error code 39: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. I've also tried updating it, but there isn't a better version offered and you can't force it to accept, that I know of.
This is a Sony CRX216E. I have went to both Sony and Dell for driver downloads, but Dell only offers a utility for it. Tried the utility and that didn't work. Sony doesn't offer a download for this particular model. It had Microsoft driver version 5.1.2535.0 running so I tried Microsoft help, downloads, and nothing. I came here to the forums looking for help, and then tried the Microsoft Fix it Tool, and that recognized the problem, but couldn't fix it. I also tried the magic CDGone, and fixcd.reg and still nothing has yet to work for me. I have done many restarts today with my fingers crossed!
Oh, I have went through all the devices looking for more yellow triangle! and nothing else has that, but now after all is said and done I have one in front of Microcode Update Device. Thank you for your time and thought on this
 

Answer:Solved: Device Driver Missing or Corrupted CD RW Drive

7 more replies
Relevance 68.88%

Hi gents,

My tablet came preloaded with windows 8, which I upgraded to windows 10.

I uninstalled 10 using Ubuntu, and have now uninstalled Ubuntu, and reformatted my HDD to NTFS (partition is set to inactive).

When I use a windows 7 live USB, I get the following:

A required CD/DVD drive device is missing. If you have a driver CD, DVD or USB, please insert it now.
The installation media is healthy, as it works fine on my tower.

I am using a USB 2.0 port.

Please assist been at this for hours and hours.

More replies
Relevance 68.47%

I was using alcohol 120% and after I use it I did a restart and when turnd it on I could not locate my dvd and cdrw . I found out what my problem was it was Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).I dont know how to fix it help.

Answer:Windows cannot load the device driver.

Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start the troubleshooting wizard.

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Today I got a pop up from my ASUS laptop(bought 2 years ago) that said to the effect of, my hard drive is broken. I had been planning to wipe my computer for a while so I started the process. When it got just past the screen to click if i wanted to refresh or wipe my hard drive(i chose the wipe) it said that a "required drive partition is missing" so I cannot wipe it. My computer cannot access internet because of some problem that started today and my windows 8 came already on my ASUS laptop so I cannot redownload it. What should I do?

Answer:"required drive partition is missing" for windows 8 wipe

Why were you " planning to wipe my computer for a while" ??
 
Was this because of problems with the day to day running...?
 
Give me a story about what has happened leading up to this.....

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I have been trying to create a Windows 10 recovery drive with Back up system files to the recovery drive checked. When I first tried, it would fail giving me the message  "We can't create a recovery drive" with the added info "A problem occurred while creating the recovery drive". 

Then I did a clean boot. It got a little farther and started writing to the USB drive but got stuck at maybe 15%. It failed and said some files are missing.

I have a Dell Inspiron 15 7000 series 7559 laptop with 2 hard drives. A 128 gb ssd where Windows is install and a 1 tb data drive. The main drive has 4 partitions: 100 mb - System, 16 mb MSR, 118 GB - Windows C: and 450 mb - Windows RE Tools partiton. The data drive is D:.

The SSD is GPT and the data drive is MBR. 

I think it may have something to do with it not being able to find winre.wim. Could the problem be with the bcd file winre reference. Could that be why creating the usb fails?

When it fails, the usb has the following folders: boot, efi and sources with files: bootmgr, bootmgr.efi and reagent. Each of the three folders have a few files in them for bcd or for Dell scripts in sources.

Any help would be appreciated, thanks.

Answer:Can't create a Windows 10 recovery usb drive. Some required files are missing

You might run a System file check on your install.  Open an administrative command prompt and type:
sfc /scannow
Report if errors are encountered.
Also in the command prompt type the command below and copy and paste the results.
reagentc /info
Since you appear to have altered your partitions, it does not look you have any OEM info (images, etc.) included.
If you uncheck the box to copy backup files, will the recovery drive complete?  If it does complete, how much the drive space was used.  How large is the USB drive?

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When I attempt to create a recovery drive, I receive the message, "We can't create a recovery drive on this PC. Some required files are missing."

I found a suggestion to enter the following at an Administrator command prompt:

reagentc /disable

reagentc /setreimage /path \\?\GLOBALROOT\device\harddiskX\partitionX\Recovery\WindowsRE

reagentc /enable

... where X is the number of the C drive, and the partition number of the system setup. Now for me, it is harddisk0 and partition2 because I have an EFI partition at the start of my system disk. However, when I execute

reagentc /setreimage /path \\?\GLOBALROOT\device\harddisk0\partition2\Recovery\WindowsRE

I receive the message, "REAGENTC.EXE: The Windows RE image cannot be stored in the specified volume. Use the RETAIN command in DISKPART to prepare the volume and try again."
Before I do try using the RETAIN command in DISKPART, is this actually likely to fix my issue or cause me more problems? Is there another easier way to go about creating a recovery drive in the first place?

After experiencing this, I have to say that it is little wonder that very few people have bothered to create a recovery drive for their Windows PC. It can obviously be a lengthy, complex process involving the command prompt, etc.

Thanks for any info.

Answer:Can't create a Windows 10 recovery drive; required files missing...

You can create a Clone Image of your computer and save it to a USB HDD using Macrium Reflect.

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My HP Pavilion with Windows 7 is not seeing my Samsung TS-H653L CD/DVD reader/writer. When checking my Device Manager for this unit, it shows the following message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)." I tried to "update this driver" but the answer is that "this driver is up to date". Can't find any website with Samsung TS-H653L driver updates. Tried removing the driver and rebooting but same thing happens. Any ideas are appreciated.
 

Answer:Solved: Windows cannot load the device driver, code 39

Run a Restore and Follow instructions to fix your issue: http://www.pchell.com/hardware/cd_drive_error_code_39.shtml
 

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Hi i was wondering if any body could help! My CD drive has all of a sudden stopped working, not sure why but when i go to the devices properties the following message appears:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Has anybody got any solutions, thanks.

My device is a 'Optiarc DVD RW AD-5170A ATA', and im currently running WINDOWS VISTA ULTIMATE 32bit.

THANKS.
 

Answer:Windows cannot load the device driver for this hardware.(Code 39)

Ive sorted the problem but i will leave this solution incase any body else needs help with same problem.
Step 1: Start Registry Editor
Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. T... Read more

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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Windows Critical update and now sadly I have all USB drivers with yellow triangle type sign..tried uninstalling drivers etc..still the same. Search web but found nothing that I can handle ..anyone help please..I have 3 USB drives I cannot use..I se them in device manger etc but nothing I can do to them.. I see only my c: drive and my cd/dvd drive indicated as good. I updated USB drivers and am desperate for help..My backups etc are on the USB drives..restore does not see m to work. I read about filters and conflicts..can anyone guide me here..

Answer:Urgent Please:Windows cannot load the device driver for hardware.

Have you tried a system restore to a restore point before this happened?

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I too am having this problem, but it is with Windows XP CD ROM LTN526s. I uninstalled the original CD ROM unit and put this one (ltn526s) in and got the same message.
 

Answer:Windows cannot load the device driver for this hardware. (code 39) -- On XP!

Hi

Moved your post to its own thread as the other thread was dealing with Windows Vista and that OS can have different routes to fixing a problem that may not work on yours or cause more issues,


But what you can try is in Device Manager right click the CDROM and choose Uninstall, then reboot and see if the drivers are picked up. If that doesnt work then follow this How to fix missing DVD/CD drives not showing up in windows explorer (easy options and pre-done registry files are at bottom on page, download, unzip and double click to merge with registry) then reboot.
 

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I have been using a dongle without problems for about a month, however now it is saying (in device manager ) "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

what does this mean and how can i fix it?

Answer:Equium - Windows can't load the device driver for USB dongle

Hi Ozcat,

What USB dongle is it exactly?
What notebook you have?
What operating system is installed?
Have you already tried to reinstall the driver for USB dongle?

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