Computer Support Forum

Toshiba Satellite L500 PROBLEM!

Question: Toshiba Satellite L500 PROBLEM!

I just want to ask regarding the error message of my laptop that appears every time i will open it.

StartRep.exe-Application Error

The instruction of 0xfc66584d referenced memory at 0x00000008 the memory could not be read.

Do i need to reformat it or should i buy a new memory, but i wonder how can i saved my important files on my laptop?

I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?

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Preferred Solution: Toshiba Satellite L500 PROBLEM!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Toshiba Satellite L500 PROBLEM!

Quote: Originally Posted by destiny24

I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?

This "Service Center" is called
Help is offered free of charge.
We are volunteers from all parts of our world who endevour to help you in our spare time.
All we hope for is a "thank you" if we have assisted you in any way.

Please be patient & someone should be able to assist you soon.

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I cannot get my Toshiba Satellite L500 13T PSLJ3E to work. Here is the timeline:

1. I brought it with Win Vista, It worked great for about 6 months but started slowing down and I decided to change it to Windows 7

2. I installed the Windows 7 using custom install(creating new "windows" folder, not upgrading Vista). Once again it worked great for about a month, but once again it ran into trouble - showing the Windows 7 version of the blue screen of death for 0.5 seconds followed by a restart.

3. I browsed the net and they said that the easiest way to get rid of the problem is to re-install. I did it(after trying several windows repairs) but yes, thats right, it died - before starting the windows it showed problems with Realtek Wireless.

4. I had hopes that third time - the charm will work and re-re-installed the W7(every time using new installation).
Once more time - doesnt work, but this time I cannot even get to install it - the windows installer stops at around 60% of the expanding files and says: problems with the media device. And after the restart I cannot find the Hard Drive(the BIOS shows only FDD and CD/DVD)

Now I'm stuck here, the only way to start the windows is by Safe Mode on my Wondows installed on point 3, yet not every time .
Unfortunately the first of my Recovery DVDs cannot start and on top of that I cannot enter into the recovery partition by pressing 0 at start up, but I see the Recovery Partition when I go to the WIndows in... Read more

Answer:Cannot run the OS on Toshiba Satellite L500

Blue screen and then restart sound's like something with hardware is wrong. I had something like that when my RAM module failed. Check your memory using memtest.

PS. I will not recommend installing windows on windows and reinstalling it. Better format drive and install new clean OS.

edit: or maybe something with your hard drive - if you had an option pull out you hard drive and check it on another computer using HDtune (or something like that)

Message was edited by: Jurgo

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I have issue on my toshiba satellite l500-13t, when i turn it on it turns off after few seconds. As i know it could be issue on motherboard or processor. Am i wrong, and can it be fixed?

Thanks for help

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I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?


Answer:Toshiba Satellite L500 Recovery

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Hi Forum-User,

Win10 compatibility list from Toshiba for Satellite Laptops without L500 Series! Why?

Look at:


Answer:Satellite L500-19E - No Win10 says Toshiba

At the moment just newer notebook models are supported for Win10. I am pretty sure that Toshiba will increase the support list and more and more models will be supported.

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I've bought Toshiba Satellite l500-1ef November, and until now laptop worked brilliant. Three-four weeks ago, touchpad, and some space on the left of the touchpad started to be warm. I checked CPU temperature in Toshiba PC Health Monitor (v, and it was circa 30%, with 40% use of the cooler. The temperature is incresing in time, and now, after four weeks, touchpad is warmer, and it's about 45-50% temperature od CPU, with 50-60% use of the cooler.

I'm using laptop only for Internet, work in MS Word, and listening music, sometimes I play Warcraft III on it, I've got Windows 7.

Should I go with PC to technical support, or it's normal in my model?

Best regards,
sebastian krysiak

Message was edited by: seba.krysiak

Answer:CPU temperature in Toshiba Satellite l500-1ef

Hi mate

It?s nothing unusual that the touchpad would be warm since the CPU and cooling modules are placed near the touchpad.
So in my opinion you should not be worried about that.

The notebook?s temperature can increase after some time of usage?
This happens due to dust inside the cooling ventilators?
If you want, you can try to remove the dust using the compressed air spray?
I do this from time to time and this helps to keep the temperature on lower level?


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Hi !

Im looking for best gpu driver for my ATI Mobility Radeon HD 4500 series

Drivers which AMD offers right now are super bad and driver which is connected with my model on toshiba website seems slow too. The best one i saw is the microsoft driver WDDM 1.1.

If you mind telling me is there any better driver for my GPU than the ones listed above?

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Hi, I bought Toshiba Satellite L500 -00W and it came with Windows Vista. I tried to downgrade to XP, but it doesn't allow XP installation. Do you know how to downgrade?


Answer:Toshiba Satellite L500 -00W downgrade to XP

Hello & Welcome, toshibaquestion.

Downgrading from Windows Vista to Windows XP is actually a very easy thing to do, BUT, I must warn you; it's the smartest of ideas since Windows XP and Windows Vista differ in driver capability and efficiency. So when you want to you use your MIC or Webcam, they may not work, this goes for your Audio, Network and even Display.

Also, Toshiba's a popular brand, and also a very updated** one, meaning they'll most likely be packed with a webcam, nice wireless card, hi-def monitor, etc - meaning, lots more drivers for you to fuss about and have to replace - which, believe me, isn't fun at all.

Downgrading would require you to actually make a partition (D), then install XP on your partition (D), and then delete your previous partition (C) - This is how I would do it, but I'm sure there's many many many other ways.

Dabble into it abit, and see if you find anything interesting. I'll be here to answer any further questions you may have.

Undocked Windy

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How/Where do you download the latest version of Toshiba Assist?

My laptop is a Satellite L500.


Answer:From where can I download Toshiba Assist for my Satellite L500?

Your question is pretty general so here is my answer:
You can download it from Toshiba download page -

If you need more details please post exact model name and preinstalled OS version.

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No disply on my toshiba satellite L500,power supply led is getting on .

Answer:Toshiba satellite L500 not working, No disply

If you still get lights on the edge of the laptop & you can hear the fan spinning and harddisk clicking a bit but nothing at all is appearing on the display then it's either the screen or the power inverter that have gone. Either way it's not really something you can do yourself, take it to a technician to sort out. If you are not getting any lights, fan or clicking sound then it is a power issue - the LED doesn't necessarily mean that the power supply is ok. Again, not much you can do yourself, take it to an expert."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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Hi, I want to replace thermal paste and thermopad in my toshiba L500-12V. I dont know thermopad thickness and thermal conductivity. I can buy thermopad with 0,5 mm , 1 mm or 2 mm thikness. Which one will be right? Thanks for help.

Answer:Toshiba Satellite L500-12V - Thermopad thickness

Hi, I want to replace thermal paste and thermopad in my toshiba L500-12V. I dont know thermopad thickness and thermal conductivity. I can buy 0,5 mm , 1 mm or 2 mm. Which one will be right ? Thanks for help.

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Yesterday i found the description about this notebook - Toshiba Satellite L500-17L but I cant find it on the toshiba's site. How can this be?

And there is a lot of information about this one on the web

Answer:Satellite L500-17L - How can I find it on the Toshiba website?


I have a little bit searched using Google and it seems that this is a Russian model so you can find the specifications on the Toshiba Russian page:

I hope I could help you a little bit. :)


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My laptop since it starts has the screen blank

Screen, flex and inverted have been discarded From an external screen you see And the RAM has no flaws

A little help I'm desperate


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Hi can anyone help? my Toshiba Satellite L500-1xd Laptop is requesting a HDD Password on start up. I do not have this and I am unable to access machine s there a way I can find out this password or possibly bi-pass it at all? thanks Rachel

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I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?


Answer:[SOLVED] Toshiba Satellite L500 Recovery


If the computer is running, shut it down by clicking start, then shut down again.
Press and hold "0" (zero) key on your keyboard and then depress the computers power switch. When the computer turns on, the Toshiba HDD Recovery Uitlity Screen will appear, presenting 3 options, just choose Restore Original Factory Image.
Press 1 to restore your hard disk drive to its original factory default. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding.
Click Yes to begin restoration, A message will appear once the operation is finished, indicating that the HDD has been restored.
Press any key to restart the computer.

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My L500 fan is no longer working correctly

I am getting this message

Warning:a problem with the cooling system has been detected. please turn off the computer immediately, and return it for service.

The fan runs inconsistently (always for a few seconds on start-up, very sporadically the rest of the time, but it is completely stationary for the most part.

The computer is currently in pieces, and I am ready to replace the fan with a new one, however im not sure that will fix the problem (as the fan still seems to sometimes run).

Thread Name - 'My Toshiba Satellite l500 cooling fan has stopped working'
This closed thread had a post at the bottom by kristain, has anyone else encountered and resolved something along these lines

Please excuse the lack of link/PM (new member restrictions)

Answer:Toshiba Satellite l500 cooling error

Are you going to replace the fan or the entire cooling heatsink and fan? Was the heatsink clogged with dust? Keep in mind, this also may be a motherboard issue

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Answer:Wireless not working in toshiba satellite l500 in windows 7

For a start, turn off CAPS LOCK - it's considered to be shouting & many will ignore you.Did the laptop come with Windows 7 or have you installed it later? Are you sure there are drivers available for the wireless card - check the manufacturer's website if necessary. Some Toshiba laptops have a separate wireless switch on the front edge - if it's there make sure it is in the 'on' position. The usual key combination, as far as I recall, is Fn and F8 pressed at the same time (not F8 on its own) - there should be an LED that lights up on the front edge of the laptop when the wireless adapter is on."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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i have a toshiba satellite and on the back it says the model name is satellite l500-1dt.
i am new to this website and using forums, the message that comes up on my computer is

system warning
Warning:a problem with the cooling system has been detected. please turn off the computer immediately, and return it for service.

i am currently working in the alps and do not have an english speaking computer shop near by.
could any one help me and advise me what to do, i do not know much about taking a laptop apart to clean or change parts.

Answer:My Toshiba Satellite l500 cooling fan has stopped working

I would purchase a can of compressed air or use an air compressor (with a light gentle nozzle) and blow the dust out of the inside. If you have a failed cooling fan, then it will need to be repaired or replaced. That model I think is rather old, it may not be worth it to repair.

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Hi, I have a Toshiba Satellite L500-13C with a motherboard totally damaged, and despite it is an old PC, I need it for the University. So I want only to know what is the serial number of this motherboard (if it exists), or the Motherboard model that are compatible with my pc, in order to buy it on Internet, because in the shops the cost are really excessive. Sorry for my English.

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Hope I've got this in the right place.

Purchased above and upgraded sucessfully to Windows 7 from XP.
However, the sound is very poor quality - sounds "tinny"

This is applicable to CDs, radio and DVDs particularly when listening to audio books and radio making it impossible to listen to. Have tried changing the settings for the Realtek High Def Speakers, but no difference. Then updated drivers. Windows test 'sounds' are okay and sound coming from both speakers.

I think I've tweaked every available setting I can find but can't find a tweak/setting to change the sound (less bass?). I have seen the volume control and it makes no difference.

Thanks in advance for any assistance.

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The HDMI port on my Satellite L500 laptop is not sending information to my sony bravia tv. All was working fine up until a couple of days ago. When i plug the hdmi lead into the port, it seems as if the laptop is aware it's plugged in as the screen flickers. The fn +F5 keys do as they should, but no picture appears on the tv. The tv shows a lead is plugged in also and again the screen flicks to say a source is there but then remains black. I can't see an issue in device manager and all drivers are saying they're up to date. I have also tried a new hdmi lead but nothing. Can anyone help with this?

Answer:Toshiba satellite L500 HDMI no longer works.

Try running a System Restore back to a previous point when it was working.

If still not working uninstall and re-install the graphics drivers from the Toshiba Support site for your model.

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Hi. New user to the forum and new owner of a Toshiba.

I am trying to create the 4 recovery discs for my Toshiba satellite L500-12E. Discs 1, 2 & 4 created successfully, but disc 3 failed two times. The message I received onscreen was: Failed to read the following file: F:backslash ZZImg backslash 09753xsp6.swm Error Code: 020150-20-00000000
( I cannot get the computer to type a backslash on this window)

Anyone know of a similar problem or a solution?


Answer:Satellite L500-12E - Error during creating Toshiba recovery disk

Hi Dwight,

Which disks you are using for creating Toshiba recovery disk?

I have good experience with Verbatim DVD-R. Have you tested these disks?

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Why the Toshiba DVD Player doesn't work when i plug the HDMI cable for OUT on my other screen larger...

while it plays nice the DVD on the computer, and while i can get the signal HDMI OUT with VLC playing other video formats...

I hope there is a way to unlock this, because i prefer to play DVD from my computer (for sound issue as i ear not well)

Thank you in advance for your help, if you can.

(Satellite L5001QK France)

Answer:Satellite L500 1QK - HDMI out doesn't work with Toshiba DVD Player?


To be honest I don?t know 100% what your problem is.
If you want to watch DVD movie on your computer using Toshiba DVD player but the pic should be shown on the external display please do as follow:

When you have connected HDMI cable to external (other) screen, use FN+F5 and switch to this external display only. When you see desktop on the external display start Toshiba DVD player and I think everything should be OK.

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I have a laptop Toshiba L500-1UU Short model no: PSLS9E. Initially my product had a short model number in the Toshiba support page.

but I can not find now, removed from the list. Toshiba does not support this product?

Answer:I can not find Satellite L500-1UU PSLS9E on Toshiba support page


What do you mean exactly by ?Toshiba does not support this product??
I found Toshiba drivers for this notebook model? so this means that Toshiba DOES support this model.

You can find the drivers on the Toshiba European driver page:

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I have a Notebook Toshiba Satellite Pro L500-1T8 and its hard drive has been damaged, so I cannot recover the special partition (I've tried also with the 0-key bootup).

I haven't create a restore disk from windows 7 because nobody told me to do so!

I'd like to re-install my windows 7 licensed copy (at the moment I've installed an ubuntu linux).
How can I do?


Answer:Notebook Toshiba Satellite Pro L500-1T8 - Recover Win7 without partition

Any help?


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My L500 wants me to update my CD creator and when I do the computer tells me that it can only be done on 64 bit OS.

Which it should be preinstalled from Toshiba.
Sattelite L500 PSLS3E-01T00VN5)

Answer:Satellite L500 (PSLS3E) - Can't update Toshiba CD Creator on Win7 64bit

Hi cba1,

Is this update necessary or can you ignore this update message?
In my opinion updates only necessary if something doesn?t work properly?

I don?t use Toshiba CD creator because there are some good alternative (freeware) programs, like CD Burner XP. Have you ever heard of that?
If not it?s worth a try!!! ;)

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I have support problems with my notebook..
When I try to get support or register my Satellite, I can find my model number/serial number on any toshiba site.

When i try to valide serial number; i get this: "Spiacenti! Il numero di serie non esiste." Why???
I need drivers and software.. but i can't find it..

Model No: L500-158
Serial No: 89434057K
Part No: PSLJ3E-028023IT

Please help..

p.s. sorry for my bad English..

Answer:Satellite L500 - Cannot find notebook model on Toshiba support page


Are you using the Tempro tool in order to register the notebook?
If yes, then you should update this tool to the latest version v3.33

Check this:
+Why does TEMPRO not accept my serial number as being valid?+

Otherwise the L500-158 belongs to the PSLJ3E series and all drivers can be found on the Toshiba European driver page:


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I have a Toshiba Satellite L500 PSLS0A-019002 with Windows 7 Home Premium pre-installed that I received two months ago as a gift.

Apart from disliking some the quirky and useless (to me) Windows Vista / 7 features, as the desktop is loading I get the error message "Toshiba Service Station has stopped working" which proceeds to find a solution, but apparently never finds one because this condition repeats itself every time I boot.

On another thread in these Toshiba forums, someone suggested downloading the independent utility called Toshiba Service Station and reinstalling it. I do not see such utility listed on the downloads page for my Toshiba model. Since I don't even know what the Toshiba Service Station does (unless it goes by another name - Toshiba Bulletin Board perhaps?), I have no idea what is causing the error or how to correct it.

Does anyone have a more precise solution?

Answer:Toshiba Service Station has stopped working - Satellite L500 PSLS0A


Service Station is not currently active in Australia, so you can simply uninstall it.

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There are 3 external USB ports on this L500 modelPSLS6C-00F005. The one on the front right has developed a problem. Nothing is recognized when plugged in. An unrecognized device error pops randomly even with nothing plugged in to the front port. When the error pops the other 2 ports stop working momentarily. For instance the wired mouse I have connected to the working port will stop, then be re-detected. The trackpad always works.
While running windows 7, I fiddled with drivers, uninstalling/reinstalling USB components in device manager and I disabled the faulty device but the error returns. I found that disabling the usb hub component made the error go away. Unfortunately the other 2 ports are attached to the same hub so I lose all usb functionality.
I decided to try and do a fresh and clean install of Windows 10 in hopes of curing the USB issue but that didn't do the trick. I found I can turn off the annoying error notification and that the error is a bit more descriptive "unknown usb device (device descriptor request failed) driver error.
Disabling the device in device manager seems to lessen the problem but in Windows 10 the device keeps getting re-enabled.
Does anybody have any idea what I might do towards correcting this issue, although I expect it's a hardware problem. Is there a way to permanently disable that one particular usb port?

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There are 3 external USB ports on this L500 modelPSLS6C-00F005. The one on the front right has developed a problem. Nothing is recognized when plugged in. An unrecognized device error pops randomly even with nothing plugged in to the front port. When the error pops the other 2 ports stop working momentarily. For instance the wired mouse I have connected to the working port will stop, then be re-detected. The trackpad always works.
While running windows 7, I fiddled with drivers, uninstalling/reinstalling USB components in device manager and I disabled the faulty device but the error returns. I found that disabling the usb hub component made the error go away. Unfortunately the other 2 ports are attached to the same hub so I lose all usb functionality.
I decided to try and do a fresh and clean install of Windows 10 in hopes of curing the USB issue but that didn't do the trick. I found I can turn off the annoying error notification and that the error is a bit more descriptive "unknown usb device (device descriptor request failed) driver error.
Disabling the device in device manager seems to lessen the problem but in Windows 10 the device keeps getting re-enabled.
Does anybody have any idea what I might do towards correcting this issue, although I expect it's a hardware problem. Is there a way to permanently disable that one particular usb port?

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Hello everyone,

I recently bought myself a new notebook, the Satellite L500-1C7. It's running fine except for one question that I have: I am aware of the fact, that the battery lasts for only about 2-2,5 hours. But is it normal for the computer to shut down when the battery sign is showing 22% (happens after about 2,25 hours)? Then, after I put the power cable in, the battery sign suddenly shows 5%.
Is this usual or is something wrong?

Thanks in advance.

Answer:Satellite L500-1C7 battery problem

At first I must say that 2,5 hours working time on battery power supply is really great and the same is with my Satellite A300.

To be honest the whole story is a little bit strange for me. Usually before notebook switches off you should hear and see battery alarm when the critical power level is reached.
Please try to change these settings in advanced power settings and watch what happen exactly. set it to 10 or 15% and change also settings what should happen when critical level is reached (standby/hibernation/switching OFF).

If the critical level is 5% I cannot imagine notebook switches off at 22% without this battery alarm message.
How do you know it happens on 22% when notebook suddenly switches off?

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I have a friends TOSHIBA Satellite Pro L500 running win7 32bit. It has this boot up problem I have not come across before. When it boots it stops at the screen with F2 for setup and F12 for boot devices and goes no further. F12 brings up the boot device menu and when the HDD is selected the windows boot menu appears safe mode etc, I need to select 'start windows normally' which it then does.

I have tried 'startup repair', updated bios, deleted partitions and did clean install of the OS and also tried a different HDD. Nothing works.

I don't think it is a BIOS virus because no messages appear. is the ROM damaged?

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Moving the lcd screen-cover (more opening or closing) causes black out the screenpicture. The problem becomes worse. an extra LCD screen gives a normal and good picture. I'm afraid there is anything wrong with de videodataconnection somewher around the movingparts of the screencover?
Anybody any idea? Thank you.

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For the past few months my Toshiba Satellite L500-1 is shutting down frequently due overheating, which occurs during intensive use of the laptop (during gaming, photomanipulation etc.). However, I do not know what I can do about this. I will not open my laptop, unless I am told to open my laptop to do a specific task.

Today my laptop shut off again. However, when I turn it back on I noticed something happened with my fan. At this point, my laptop will not overheat fast as usually. Instead of fanspeed of 90+% it stays around the 58 to 60% (according to the Toshiba PC Health Monitor). Nevertheless, I noticed something happened with my fan. After shutdown I noticed that the fan will occasionally make a ticking noise, which is heard once every 10 minutes when the laptop is under intensive use.

What should I do now? This does worry me, should I be worried about this? Maybe another Toshiba user with a similar problem can provide me support. I would appreciate it.

Thank you.

- DR

Answer:Satellite L500 - Shutdown and a fan problem


On this virtual way it is not easy to say what the problem can be.
When you use your notebook do you use it placed on the desk?
Do you use it with AC power supply?

Which power profile do you use when notebook shuts down?
Have you tried to change power settings or anything else?

Before you start to use it intensively have you tried to end some background processes, disconnect external devices, just to see if this will help?

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I tried to upgrade my Toshiba L500-22R Memory to 8GB. I bought 2x4GB Kingston PC3L 12800 SODIMM and the OS doesn't start, I did a memory check and it fails too. I tried with a Samsung 4GB 12800 and it fails too.

The original memory works good.

Any ideas?

CPU-Z TXT Report:
CPU-Z version 1.72.0.x64

Processors Information
Processor 1 ID = 0
Number of cores 2 (max 8)
Number of threads 4 (max 16)
Name Intel Core i5 430M
Codename Arrandale
Specification Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Package (platform ID) Socket 989 rPGA (0x4)
CPUID 6.5.2
Extended CPUID 6.25
Core Stepping C2
Technology 32 nm
TDP Limit 25.0 Watts
Core Speed 1187.2 MHz
Multiplier x Bus Speed 9.0 x 131.9 MHz
Rated Bus speed 2374.3 MHz
Stock frequency 2266 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 4-way set associative, 64-byte line size
L2 cache 2 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 3 MBytes, 12-way set associative, 64-byte line size
FID/VID Control yes

Northbridge Intel Havendale/Clarkdale Host Bridge rev. 02
Southbridge Intel HM55 rev. 05
Graphic Interface PCI-Express
PCI-E Link Width x16
PCI-E Max Link Width x16
Memory Type DDR3
Memory Size 4 GBytes
Channels Dual, (Symmetric)
Memory Frequency 527.6 MHz (4:16)
CAS# l... Read more

Answer:Satellite L500-22R - memory problem

Obviously you bought not compatible modules.
The PC3 12800 1600Mhz isn?t listed as an supported module.

The Satellite L500 can be upgraded up to 8GB RAM and you can use two 4GB DDR3 1066MHz (PC3-8500) SO-DIMM modules.

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I have a Satellite L500-1UR, with 64-Bit.

After a Windows Update my grapic board is down. I only have a standard monitor.
I can only switch between two different resoultions (1024x768 or 800x600).
Previous i have something with 1300x768.
I cannote use the previos driver anymore.

My Graphic board is Mobile Intel(R) 4 Series Express Chipset Family.
When I actualize the driver nothing happen.

Under the properties stand, that the digital signature can?t be prooved.
Code 52. I make a system recovery.
The first days it was like before but after another windows update the same failure happen again.

And now i can?t make another system recovery anymore.

Please help me somebody, I am desperate.


Answer:Satellite L500-1UR - Problem with the graphic


Unfortunately I cannot explain what happened exactly with your machine. Maybe you have installed all available updates (important and optional). Maybe the display driver was offered as optional driver.

Anyway, what you can do now is follow:
-try to roll back OS to earlier time using system restore option
-reinstall display driver -
-in worst case you can reinstall OS using HDD recovery option (I hope it works)

If you have more questions you are welcome.

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Hello every one Two days ago my laptop suddenly freeze with strange sound and screen off, after i restart it it's doesn't work and screen is black, i connected laptop to PC screen, sometimes PC screen start and down and some times get strange line " in attach", and other it work fine and laptop screen on , when i restart i face the same problem.When i start the laptop the fan work with high speed and hot air get out from it.

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I have a problem creating recovery disks for the Satellite L500-126.

I am using the Toshiba recovery disk creator.

The 1st disk is ok.
When I try to make the 2nd disk, the systems stops exactly at 50% of the 2nd disk. and no more reaction from the disk creator.

I tried 2x, and each time i had to abort and throw away the dvd's.

any suggestions?

Answer:Problem creating recovery disks for the Satellite L500-126


You should try another DVD from different manufacturers?
It?s nothing unusual that some DVDs are not fully compatible and that the CD/DVD drives cannot write the data properly?
I had such issue in the past and could solve this testing and using different DVDs.

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I recently received an Satellite L500-1XL, working just fine until i gave it to a friend...
The problem is that he updated the bios to V 2.10 (don't know why) and since then the image on the display appears like 15.4" even in bios.

Any ideas what could cause the problem?


Answer:Re: Satellite L500-1XL - display problem after BIOS update

Can you please make a pic how it looks like and post is here?
2.10 is right version and I really don?t understand what the problem is.

Is Toshiba welcome screen shown as usual?

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Yesterday is installed the bios update, and everything went ok. The only problem is when I now plug in my headphones, the sound also comes out from the laptop speakers. Before the bios update only the headphones made sound when I had them plugged in.

What can i do about this?

I have Windows 7 x64

Thanks in advance.

Answer:Satellite L500-1ZP - Sound problem after bios update

Problem fixed. I reinstalled the drivers.

Sorry for not trying this at first.

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My DVD player is not working.

There is power to it. The motor fires up when I eject and reinsert it. The Control Panel Troubleshooting for Hardware and Devices says it is a driver problem but cannot fix it. Problem with driver.

I have reinstalled it from Toshiba site.
Is it saving to the correct place?
I'm running Windows 7 64 Bit and chose the correct driver for this.

Should I be using the 64bit?
I only have 3MB RAM which was the spec when bought.

If I wanted to change to the 32bit how do you do it without the CD/DVD player?
Is there any point in doing this?



Answer:Satellite L500-1CQ PSLS0E - CD/DVD drive does not work - Driver problem?


To be honest I?m a little bit confused.
Are you not able to boot from ANY disks; Windows disk, recover disk, Linux disk???

If it?s the case, then this means that you CD/DVD drive is faulty.
Why? Because CD/DVD drive is recognized and controlled by BIOS while booting from CD or DVD.

When Windows operating system has booted up, then the CD/DVD drive should use the common Microsoft driver which is a part of the Windows OS.
This means that you don?t need to install ANY drivers in order to get the CD/DVD working.

If you can boot from any disk but if the CD/DVD drive is not recognized in MY Computer, then I recommend checking this:

Before you would delete the upper and lower filters from the registry, delete the CD/DVD drive from device manager and then go to registry and remove filters. Then reboot the unit.

Good luck

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Dear Toshiba,

Perhaps some can explain for me how this happens.

We have 2 x L500 laptops, One was purchased and activated on a day July 2010 ( Machine1 )
The other was purchased 1 day later from the same store and activated on the same day - 1 day later ( machine 2)

Yesterday, machine 1 responded with the Warning message, there is a problem with the cooling system - please shut down the machine and return it for service.

Today machine 2 responded with the exact same message, just after being switched on after 4 hours unusual situation you say or is it some sort of built in : service generating feature ???
I am not convinced it's a fluke and there was nothing wrong with either machine that I could see.

Anyway a reboot of each machine fixed the problem, see how long it takes to return.
As you guessed it , both machines are out of warranty by a few months now.

If any of you have a similar problem, would be glad to hear from you.



Answer:Satellite L500: Warning : Problem with Cooling system message


A friend of mine has got the Satellite L500. As far as I know the notebook runs pretty well.

I?m not sure if this message has been created due to a software issue but the notebook should shuts down automatically if the cooling modules would not work properly and if the temperature would goes up to a higher level?

So I recommend watching the temp level for the next time and of course you could get in contact with an Toshiba ASP in your country if would notice higher temp or some hardware issue with the cooling module?

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I have a Toshiba Satellite L500-19E and Win XP and I have a big problem. I can?t see the key F8 on the display. The other keys are ok. I can?t explain why because I haven?t changed anything on my Laptop.

Please help me because I need the key F8 to start WLAn and to enter the web.


Answer:Re: Toshiba Satelite L500-19E, I canīt see F8

Hi, dude

As I understand, pressing Fn+F8, it's not displayed. Please, go to the Toshiba driver page <a href=><img src= border=0></a>

And update (reinstall) the Vap utility and flashcard support. It should work.

also, try restart Toshiba Flash Cards (start > all programs > Toshiba) and press the FN keys several times

Message was edited by: Jeka-IL

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Hi,My brother's Laptop refuses to start up, It won't even let me get into Safe Mode by pressing F8, I have to hold the power on button but when I let go the power light comes on for about a second but then disappears.This happened after It asked him to do a System Restore at start-up, but then it didn't boot up after that, Any help?

Answer:Toshiba L500-DT1 - Won't Start Up

did he make the recovery disks?if not try holding down the 0 button while powering up.keep the 0 button held down and see if you can get the repair screen up that will need to have the ac adapter plugged in.

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Hi there,

I reinstalled Windows 7 (from a Windows 7 disk not the Toshiba recovery files).
And everything was working fine, but after restarting once after some updates the mouse and keyboard stopped working!
I found I could get the keyboard to work by pushing the power button to send it to sleep then waking it up, but then the mouse still didn't work.
I can push F2 on the keyboard to get into the BIOS, but can't navigate in it (but can with a USB keyboard.)
Mouse and keyboard don't work in safe mode even.
USB keyboards and mice work fine all the time.

The laptop is a
Satellite L500D PSLT0C-00F002

I really don't understand would could cause this all of a sudden!

Answer:Toshiba L500 Touchpad Keyboard not working (odd)

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Could anyone tell me how to reinstall a windows component (bing /silverlight) I sent the 64bit unit away for repair its returned with a 32bit O/s & different COA number, although the original one still on the case..I have a OEM recovery disk 32bit Cd the 64bit one was on a Hd partition for recovery this Hd went belly up within 12 days.I did a back up to create a recovery media but this turned out to be corrupt due to HD bad sectors /over heating etc..TIA

Answer:advice on Toshiba L500 -IDT running Win7--64b

decided to bin whats on it & reinstall the 64bit version...Thanks

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I am trying to install windows 7 onto a Toshiba satellite L500.

It copies the files, expands, reboots. then is says it is installing the registry.

about 30 seconds into installing system services the screen turns black, as if their is no signal.

any help???

Answer:Toshiba L500 black screen on win 7 install

Installing from where? A DVD? Did you format the drive before installing it? Did the laptop work fine before you started the reinstall or was there a problem that made you do this?

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Hi all,
I was uninstalling AVG and my syatem would get the BSOD and xrash before I completed it.

Eventuallt my whole system crashed and all I get is a message on a black screen fron Phoenix Technologies aaying 'Boot from BBS-harddisk'.

Anyone know what this means and if this screen can be bypassed. I can't use f2, f8 or f12.


Answer:Toshiba L500 crash - boot from BBS Harddisk message

Hi, I did a lookup on that and it is related to the hard drive. BBs mean Bios Boot Specification

The recommendation is to unscrew the cover over the hard drive and remove the drive. Then replace it and make sure it seated snug. Put the cover back and reboot. Let us know how it goes.

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I need a new keyboard for my L500 and found out, that the keyboad of the P200 (and some other models) seems to be the same (105 keys, num pad, 2 win keys). Are those keyboards 100% compatible or do they just look the same?

Answer:Satellite L500 and Satellite P200 - compatible keyboards?


In my opinion this question is for Toshiba service and not for user-to-user forum.

Anyway I think that both keyboards are not the same and you should order 100% identical keyboard designed for your notebook model.

Question is: why do you look for keyboards for old notebook models if you can order new one for L500.
On eBay you can get it quite affordable.

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hi there!!

i had a toshiba satellite a300 that unfortunately died... i want to take the hard disk drive from it an put it on my cousin's toshiba satellite l500 laptop...
I siply put it to l500 but it stacks at a point that shows again and again something about media test and more...

What i'm supposed to do?
Te strange (to me that i'm not very computer guy) is that at bios setting shows the model of the hard disk...
I mean that the l500 recognises the drive...please help me...

thanks in advance..

Answer:HDD swop from Satellite A300 to Satellite L500


Satellite A300 supports the same HDD like a Satellite L500. Both use the SATA HDD therefore the inserted HDD should work.
Its good sign, that the HDD is visible in BIOS. This means that HDD is recognized and in good condition.

I?m wondering what you have done after the HDD has been inserted.
Did you try to install the system using Toshiba recovery disk or another disk?
Did you try to format the HDD firstly?

Try to boot form the system disk and format the HDD firstly.
Then follow with system installation

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Relevance 53.71%

I have this laptop that when u plug in the power cable the computer freeze and if u have it plug in will not turn on. If u unplug it will turn on and when u plug it will freeze. The issue is u cant use it plug in so u only can use it without the power cable on, need to charge computer and recharge to be able to use it. Like if when u plug it in made a contact with something or takes to much load of energy that causes to freeze or dont go up. Thinking can be the power plug inside conection with the motherboard? any suggestions?

Answer:Toshiba Satellite A205-S5804 Power problem issue anyone had this problem?

What type of ac adapter do you have, voltages and have you tried another type of ac adapter ?

I don't know for sure, but... it sounds like something is wrong with the ac jack.
Those can be replaced easily if you know how to solder, the part will cost less 7 dollars USA wise but shipping to you might be another issue due to your location.

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Relevance 53.3%

I was working on the computer (Toshiba satellite A 100-232), when it suddenly froze. So I had to close it from the power button. After that it enters the "In touch with tomorrow - Toshiba " screen and then it just goes black forever. I can't enter bios with F2. Heeeelp, please!

Answer:Toshiba Satellite problem..

If you have or can get hold of a boot disk (Hiren's, UBCD, any live Linux distro or even a Windows install disk) you could try booting from it, to check whether it's a hardware failure (HDD could have failed or got disconnected) - assuming it's set up to boot from CD/DVD. Is it definitely F2 for setup? Some Satellites require holding Esc on start, then F1 when you get the Toshiba screen.

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i have toshiba satellite pro m30 and HP scanjet 4600 scanner.when i connect the scanner directly to the notebok with its' original usb cable there is no problem.But if I connect the scanner to the notebook with a usb extension cable the notebook cannot initialize the scanner. If i connect the scanner to VAIO notebook with usb extension cable there is no problem. What can i do?

Answer:toshiba satellite pro m30 USB problem


could you describe the difference between the original USB cable and the USB extension cable?

The Notebook and Printer works properly with the original USB cable, but it seems that the USB extension cable is a low-cost one which does not accomplish the technical specifications and the Notebook have a problem with this issue.

For solving the problem in my opinion you could do a BIOS update, look if for your printer is a new driver available and reinstall the USB drivers!

Also you could test if with other USB cables the same problem occurs.

Bye Bob

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My friend and I have the same computer. He's running XP Pro I have XP Home, but besides that same processors, HD, etc. His is having serious running problems. His major difference is that he runs AOL and all their junk, as well as their provided Virus Software, but this should not be slowing his computer soo much compared to mine.

His OE works every other time you try, (very suspicious) his wireless connection says "good" when it's sitting next to the modem, programs and folders and there then gone again. His Virus Software from AOL (McAfee?) doesn't seem to be working (big clue.)

I've just loaded and run AVP Free virus software and Spybot and haven't found any noticible viruses, spyware, but it seems as if there is something in there running background, hidden stuff that is using up his processor and connection access, when no software is reported to be running. It freezes a lot. He has 75% of his HD available & 1 GB RAM. We also just did a clean up and defragment. The clean-up doesn't seem to delete all the temp folder files - is that normal?

Could someone please take a look at this hijack file and let meknow if you see anything telling? I'd really appreciate the help. Thanks, sbrenusa

Logfile of HijackThis v1.99.1
Scan saved at 4:30:14 PM, on 10/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\system32\winlogo... Read more

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hi guys,
is there anyone who dealt with such a lcd display problem? my laptop's display is purely correct but when windows is opened i see many horizantal lines. the problem is at lcd display or connecting cables?
thanks a lot.

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I forgot to "power up" my laptop and left it on; now there's just a black screen and the led (saying the laptop still on) is still on.

I tried pushing on every little button but it won't restart.

Please help?

Thanks in advance


Answer:Problem with Toshiba Satellite

Have a look here: Tutorial: No POST (Power On System Test)

3 more replies
Relevance 53.3%

Hi, please help,
While sat using the laptop the other night i suddenly had a yellow box appear in the bottom right corner telling me that the USB device could not be recognised. At the time there was no device plugged into any of the ports. I tried to troubleshoot to see what was going on but nothing got resolved so i rebooted. Still happened after restart still with nothing plugged in.
I have tried everything i know to resolve this problem. Checked device manager, all 3 usb devices are saying that they are working correctly and there are no red or yellow marks next to them. I have uninstalled them and rebooted, same problem. Now none of the 3 ports will work at all. Tried various devices in each of them and nothing except for residule power that will turn power lights on if the device has one.
Not sure if this is linked but tried to enter bios just to check settings but what i know to be my password no longer works. I HAVE NOT changed it and nobody else has access to have altered it either. I have tried backdoor passwords and they wont let me in either.
Please help, this is driving me nuts.

Answer:Toshiba Satellite USB problem

possibility the connector is loose internally.
Have you also done a virus/ trojan check lately?

6 more replies
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Hi there ,
i have Toshiba satellite i have an issue with my LCD there are some colorful lines shown ,any one know how to fix that please guide me...???

Answer:Toshiba Satellite LCD Problem.. ??

How old is the Toshiba? First thought is the graphics chip failing. Try checking Toshiba's site for driver updates. Click here.

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Hello all. This is my first post and may I say that I have enjoyed reading the other posts and replies. My problem is this: I have a Toshiba Satellite A10 laptop that is still under warrenty until January, 2005. For the last week or so, the fan has been making noise like the blades are hitting against something. I realize that this indicates that the fan is going out. I called Toshiba and they said I could send it in to them and they would replace it. Or I could take it to an authorized Toshiba repair center. Herein lies the problem. There are no authorized repair centers within a 100 mile radius of me (per the Toshiba representative) and I am not comfortable sending my laptop in as it has sensitive information concerning my job on it. I asked if he could just send me a new fan and I would replace it and you can guess what his response to that was. He said it would void my warrenty. I told him I didn't care if he would just send the fan. No dice. I have searched everywhere I can think of for a Toshiba fan and I cannot locate one. These are the numbers off of the current fan: 3910A; MCFTS6512M05; GDM610000126. If anyone has any idea where I can get this part I would appreciate it if you would let me know. Yes, I realize that this will void my warrenty, and like I told Toshiba, I don't care. I have too much information on this laptop to lose it because of a heat problem. Thank you in advance for any replies.

Answer:Toshiba Satellite A10 fan problem

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Relevance 53.3%

video blink or wrong unexpected moment, i don`t know failure cause

Answer:Toshiba Satellite problem

Try updating your Video drivers:
Go here:
Click on "Download"
Put your laptop model in
Click on "Go"
Select your Windows version
Look through the downloads for your Display driver
Download your Display driver
Install it

1 more replies
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My friend has a toshiba satellite, I do not know if it has a board problem, it does boot on a diskette.

The problem is it cannot detect the CDROM Drive and the HDD.

What can be the solution into this, thank you.

Btw, what is the way to reset its CMOS into default setting,

Thank you.

Answer:Toshiba Satellite Problem model # PS181L-03T07, HDD and CD Problem


I am not sure about the solution for the problem, but You can enter the BIOS by holding the ESC-key down when powering up the PC.



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I am having the same, or a very similar problem, as that discussed in an earlier (closed) thread on this subject. I am trying to help a friend who has a Satellite A15 that went 'dead'. She only uses it to play DVDs, and the first problem she noticed was that a DVD disc would not eject. She got the disc out by using a paperclip in the manual eject pinhole, but the computer would not start up afterwards. With the power pack plugged in, I get a steady green power light and a battery charge status light (solid amber at first and solid green later on after the battery charges). When I press the 'ON' button, the 'ON' light comes on, green and steady, but there are no other signs of life - - - no video, no sound (beep codes or otherwise), no lights on the keyboard (such as the caps lock key), and the CD drive will not eject a disc electrically. After a couple of minutes, the cooling fan comes on and is really noisy. The hard disk checks okay externally. Can anybody advise me how to proceed?? Thanks in advance........GHS

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I have a TOSHIBA notebook Satellite P10, Windows XP.

It is a new computer, not second hand!
The problem is that it shuts down itself when I connect it to the AC adapter.

The only way I can work is charging it while it is off and then using it while on battery.

The problem appeared after 20 days I bought it.
I sent it to the TOSHIBA service, they updated the BIOS, it worked perfectly for 5 hours (connected to the AC adapter) and then the same problem appeared.

Do you have any suggestions?
I am looking forward to your replies!


Answer:Notebook Toshiba Satellite P10 problem!!!!

Hi Christina,

Does your notebook powwer itself down suddenly or does it do a controlled shutdown ? What happens when you try to power on your notebook when the AC adapter is connected ?

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Hi there!

I have a Toshiba Satellite L650 and I just can't turn it on.

When I push the power button, it turns on and then it goes off in a few seconds.

The screen doesn't show anything.

Is it the power supply? What can I do?

Thank you so much!

Merry Christmas!

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I have an old Toshiba CDT Satellite model 2595 with Windoes XP. The current batery has been replaced and the last time it was used the following occured.

I went to use the cd drive and upon opening the drive tray,the screen went blank as if it lost power. Curently the AC power is pluged in but nothing happens when the power button on the laptop is pushed on. I'm sure that the battery is still charged. if not could this be a cause? Is there an internal cutoff overload swith that may have tripped.
Thank you in advance for you in advance for your help and assistance requarding thsi problem.

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I shut down my computer last night before I went to sleep just like I always do. Woke up this morning and turned it on and its showing a "Negative Film" type of display. I haven't done anything to it over the past day that would change a setting like that and I haven't been able to figure out the source of the problem.

Any help would be greatly appreciated.

Answer:Toshiba Satellite M45 Monitor problem


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My USB 2.0 hubs are seen in system as USB 2.0 however a current speed is equal USB 1.1 (f.e. if I plug USB 2.0 flash
disk into the hub).

I have installed WIN XP ENG Pro SP2. SP2 was included in installation files.

Do you have any idea what it is wrong?


Answer:Toshiba Satellite M30X USB 2.0 problem

Hi Lubomir,

did you updated the USB driver after installing SP2? Also the Toshiba SP2 Update specs. should be read!

go to - Support & Downloads - Download driver

Bye Tom

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ok i tried to start it and nothing at all happened... i think came up saying entert he boot disc so i did and it took me to the microsoft loading screen and it sat there for hours never loading....... i tried to restart the computer and tried to go to the boot options but it wouldn't even bring up those options it just told me to enter the boot disc....i really have no idea what to do any help that you guys can give me i would appreciate it

Answer:Toshiba Satellite L305 problem

i think you should take this to a repair shop, laptops arent like PC's in that without the correct tooks you cant diagnose the fault..

but at a guess i would say that the hard drive is stuffed

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Hi all got above named computer and it had a faulty battery as it was not holding charge when unplugged it switched off. so bought the battery for it brand new by part number etc . put on charged to full and fine but then unplugged and after while it makes beeping noise beep beep etc does anyone know why its beeping thanks in advance

Answer:Toshiba Satellite m40 battery problem

You might try updating the bios...

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i have a toshiba satelite pro 4270 laptop, and am having a few problems with the ram. i bought it off ebay and the ram was listed as 192mb. when i recived the laptop, it only showed up as 64mb. when i went on the laptop the next day, the ram was shown as 192mb, shortly afterwerd i got a bsod, then a "stack dump" error or something of the sort. The day after i decided to install xp, as the ram had shown up as 192mb (which is enough to run xp). I installed xp and it ran very laggy and slow, and when i went to "system" the ram showed up as 64mb.
can any one post a link to a recent SIS Savage I/X driver, because the graphical performance, and the clearness in which xp is displayed is attrocious!

Can anyone give me an answer as to why this is happening, could it be a ram problem or motherboard problem?

Answer:Toshiba Satellite Pro 4270 RAM Problem?

there are problems with some old toshiba laptops, connected with bad soldering of memory slots. you can try to clean memory module. also, you can check the soldering of memory slots.

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Hey There Guys. Last Time I have some problem. One day I was going downstairs. There was a water and I was holding my laptop. But I slipped down and my laptop fell down from the stairs. I was really worried. So I hurry carried him up. Powered on and BAM. It didn't load Windows 8.1 but it Showed something like: "No Bootable Device Found. Please Restart". First I though It was HardDisk Problem.. So I brough HDD to my Uncle. He tested HDD on other Computer a He said that HDD is OK. So I tried to Remove and Insert HDD Back but Still any Change.. . I think my Uncle is Right... I even tried to Make Bootable UEFI Windows 8.1 Setup USB Disk. Setup Loaded Successfully. But It was Stucking at "Setup Is Starting" about 4 Hours. So I powered him Down.. Then I tried Setup Again. I googled some help with DISKPART. But there is even Problem that when i open Setup CMD (SHIFT+F10) and Type /diskpart it just shows something Like:
Microsoft DiskPart version 6.3.9600
Copyright (C) 1999-2013 Microsoft Corpation.
On Computer: MINWINPC
It doesn't show up DISKPART> over 3 Hours.. (It HAS to.)

So I don't know what to do. .

Please Guys Help me. I'm just 14 Year Old Boy.

My Laptop is Toshiba Satellite L855-14C

Answer:Problem with My Toshiba Satellite L855-14C

I think the HDD may have bad sectors, possibly in the boot sector area.

Connect the HDD to another PC, run this utility to check the SMART status and check the number of bad sectors/blocks.

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Hi,I have a notebook mentioned above ang having a boot/power problem. It just don't boot now either powered by mains or battery through the hdd or through the optical drive. CMOS setup is fine. I have also cleaned the CPU fan/cooling system and still doesn't work?Any suggestion would be appreciated.Thanks and regards,Gary

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After a normal day using my laptop i shut it down ,just to find out the next day that it woudn't start or pass this error message   PXE-E61 media test failure,check cable and blah blah blah over and over.....Please help I don't know what to do. I have the backup cds that was made when I first got it 4 months ago but i don't know how to do it or if i should do it at all....thank you very much for your help!

Answer:toshiba satellite start problem

The error message is blah blah blah?

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Well, I'm new here and better say " Hello " first!!
My girlfriend dropped her thermos on her laptop (see above) last week and wound up with a black screen and the dreaded "Check cable connection!" PXE-M0F: Exiting Intel PXE ROM "Reboot and select proper boot device or insert boot media in selected device"
So I went into DOS Setup Utility.
Went to "BOOT" and 1.HDD?SSD showed NO harddrive.
Waited patently for a new online purchased harddrive (a little smaller then original...500gb) to arrive and installed it today.
Now the Utility is showing that it recognizes it.
Tried to to use the Toshiba Restore disc we burned upon purchase and also the three cd System discs with zero results.
Went back into the laptop, removed the bottom and checked all connections and cleaned contacts at harddrive, cmos bat., Cd etc.
Entered the Utility again and see:
2. USB Blank
3.ODD MatshitaDVD-Ram
4.LAN Atheros Boot Agent
All of the data on the old harddrive has been saved so we agree to just try to restore this puppy back to factory specs on the new harddrive but obviously it appears more troublesome than just popping in the new unit.
Of course this laptop is out of warrenty and being on a limited budget I hate to tell her to continue throwing more money into it, reader...etc.
I've read several (hours and hours) threads and suggestions on downloading software uti... Read more

Answer:Toshiba Satellite Pro C850 problem

Greetings, mendoAu, and welcome to MajorGeeks.

Nice first post - very informative. Thank you.

This might turn out to be a tough one without the ability to burn bootable disks. If you reorder your start menu to ODD MatshitaDVD-Ram first can you boot to any of the Toshiba disks?

Be patient - I'm sure other MGs will jump in with suggestions.

7 more replies
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Hello all,

I have a Toshiba Satellite L300-1AP that has problems in the touchpad area. I've replaced the touchpad itself and refreshed the drivers but the problem remains.

Sometimes there is no response at all, at other times it just moves the mouse pointer extremely slowly and erratically. When the first problem occurred I attached a USB mouse which worked fine. On subsequent attempts the mouse is not recognised at all, on any port. I've adjusted the sensitivity via control panel (Win7) but there is little difference in behaviour. I'm also aware of the Fn+F9 switch.

I suspect the thing is destined for scrap. Any suggestions as to how to rescue it would be gratefully received.

Thanks for your time,

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Hi Everyone

I have a Toshiba Satellite P200 and there is a problem with the Display , it works and it does not work .

I have done some checks ,the backlight is on , and it works ok with a second monitor .

The question I really want to ask is , where is the switch or contact on the Lid or body of the Laptop that shuts down the screen when I close the Lid , I have the Laptop stripped down and I can not see anywhere , where there is some sort of contact mechanical or magnetic between the Lid and Palm rest .

I thought that there me have been something where the Lid Latches close but can not see anything around there .
I know there must be something that puts the laptop into Hibernate when I close the Lid , but what and where is the sensor or whatever located .



Answer:Toshiba Satellite P200 LCD Problem

It is usually right next to the hinge near the power button.
Can you download a PDF service manual?. Dell and Lenovo supply them free from their support sites.

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This old laptop has been a fine machine but my 14 years old nice decided to delete some system files,
(by mistake so she said) and to fix the problems,
she installed a copy of win Me (over w98se) that a friend gave her,
and uninstalled win me install info in add rem,
and now I get lot's of flags, bsods and some programs won't uninstall or open, on top of this problem the driver rescue CD is missing, lost and nowhere to be found. In order for me to fix this problem the only option I've is to fdisk and reinstall w98se,
which I still have the original copy of. Toshiba doesn't have any original utility CD's to give or sell for the past 3 years,
I've visited Toshiba downloads for my laptop model but they have the driver for the hardware: bios, display, modem, sound and onboard mouse to download,
and this enough for doing a clean install, but what I'm really looking for is the original Utility CD's that came with the machine, I've searched all over the web for it but I couldn't find it anywhere. Maybe some of you wiz can help me on this one, there will be a billion of thanks from me for your help

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HELLO.... im tracy I need help my toshiba satellite a215 has ydtuv is compressed and wont boot can u

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Hiya everyone,

maybe someone has an idea an can help...
The problem I got is that the A50 suddendly powers off! This happens with and without the power supply being connected.
Any ideas where I could start looking for the issue??

Big thanks for any hints


Answer:Power problem with Toshiba Satellite A50

The CPU cooling fan(s) may be shorted/bad

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A friends Toshiba Satellite P25-S5092 is failing to boot, Blue Screening with a "c0000218 Registry File Failure" error message. It is pretty clear his registry is messed up. I tried to boot it going to a previously good configuration, but that didn't work. Safe mode, of course, doesn't work either.

I wanted to back up the hard drive before going any further, and loaded an Acronis True Image Boot Disk into the CD/DVD drive. The boot bypassed the CD and attempted to load Windows. I opened Setup and made sure that the CD/DVD drive was the first boot option and tried again. Windows attempted to open. An internet search suggested that perhaps I should hold down the "c" key until the word "Toshiba" appeared on the screen. I did that, and again it was back to Windows.

I have also attempted to boot with a Windows XP Pro disk, Windows XP Pro SP2 Slipstream disk, and a Linux Boot Disk. These all fail and the computer attempts to boot to Windows.

Any suggestions? Thanks .

Answer:Toshiba Satellite Boot Problem

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Hi, Folks - I'm New, here...

I recently bought a new Toshiba Satellite P105 pre-loaded with Vista.

We use a proprietary system at work that connects through a VPN and our server would not acknowledge Vista, so I immediately re-formatted and loaded XP Pro.

I managed to get all of my drivers for every device except sound. The PC has a Toshiba V92 modem connected to a high-def audio bus with Harmon Kardon speakers.

I can't seem to find the correct drivers for my sound.

Anyone else experienced this? Any help in solving my delimma?

I've spent hours at Toshiba's support site.


Answer:Sound Problem- Toshiba Satellite

Hi, Dave, and welcome to TSF!

Have you tried using a generic driver? Go into device manager and see if your audio chipset shows up there with a yellow ! next to it. If it does, run the add new hardware wizard and have it select a driver for it automatically.

I have moved you to Windows XP support.

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I have a Toshiba Satellite M35X-S109 that my boyfriend's dad gave me. He said he thinks the battery shorted out (the laptop won't run off of battery power). I used the recovery disk to reset the computer to original condition but now when I turn it on, it will load windows... think a few seconds and load windows again. It never gets to the login screen or anything like that. Any ideas? Much appreciated!

Answer:Toshiba Satellite M35X Problem

MishaBlu said:

I have a Toshiba Satellite M35X-S109 that my boyfriend's dad gave me. He said he thinks the battery shorted out (the laptop won't run off of battery power). I used the recovery disk to reset the computer to original condition but now when I turn it on, it will load windows... think a few seconds and load windows again. It never gets to the login screen or anything like that. Any ideas? Much appreciated!Click to expand...

Welcome to the forum and sorry for the late reply Right you used the recovery disk when the battery died,what made you choose this course of action as there was no need to wipe the hard drive back to stock?Was it misadventure or had the computer become unstable?

Usually in this situation you would hit F8 and choose last known good configuration or safe mode and correct the problem you had just encountered,try last know good configuration I doubt it will work because you don't have a previous 'good' configuration,you can try safe mode to see if the computer gets into windows but we're unsure what to fix.

Since you have no important files to loose I'd check your recovery disk is clean and run it again as it sounds like something has become corrupt on the reinstall,try twice see if it stalls in the same place.

Failing any of these options something could have been damaged in the "short out" more info on what happened would be helpful.

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I have a toshiba satellite L50 A 1CU with bios ver 1.9 does not recognize me hard drives SSHD samsung ST500UM000

how do I fix?

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I have a Toshiba Satellite A215-S4817 laptop, I tried to burn some backup data to a dvd-rw disc, it started to burn, but then I received an error saying the burn failed and the disc will be unusable again, then the drive opened. Ever since that, the drive won't detect any DVD's I put in, but CDs it will. Don't think the drive's faulty because I have the laptop for about 6 months, and had absolutely no problems with the drive whatsoever, ever. I have spent like 6 hours looking online for any solutions. The "great" thing is, I recently reinstalled Windows Vista, and haven't installed absolutely none of my programs yet, which are on backup DVDs. And now I'm bored. The drive shows up as "working" in the device manager. And the drive's seen in the My Computer. The drive's name is Pioneer DVD-RW DVR K17A ATA. Any suggestions on what to do, (other than replacement) because my parents had to spend like a $100 not too long ago on a display problem with the same laptop. (I'm having headaches with this laptop.)

Answer:Toshiba Satellite DVD-RW Drive problem...

The drive makes a funny noise, by the way, when trying to read the DvDs, but runs normal when trying to read CDs. I tried every soultion there ever is (through Google).

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Hi Everyone

I have a Toshiba Satellite P200 and there is a problem with the Display , it works and it does not work .

I have done some checks ,the backlight is on , and it works ok with a second monitor .

The question I really want to ask is , where is the switch or contact on the Lid or body of the Laptop that shuts down the screen when I close the Lid , I have the Laptop stripped down and I can not see anywhere , where there is some sort of contact mechanical or magnetic between the Lid and Palm rest .

I thought that there me have been something where the Lid Latches close but can not see anything around there .
I know there must be something that puts the laptop into Hibernate when I close the Lid , but what and where is the sensor or whatever located .



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Hello all, I am brand new on here and need some assistance. I have a Toshiba Satellite A205-S5843. First off my harddrive took a dump. OK, went bought a new hard drive, installed it and began the restore process on the computer. Everything was good, until it was over 50 percent done loading files when an error appeared. \windows\system32\winload.exe file was missing or corrupt. Everything stopped. I don't have a windows vista disk and that is what it wanted. I try to start over and bam....the dvd drive is no longer being recognized in the system BIOS. It only lists the hard drive. So now I cannot even put in a disc to try and load anything. The drive does actually run. It lights up, spins etc. But the computer brain does not see it. Any ideas? Thanks.

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after hibernate, my laptop (Toshiba Satellite A35-S159) can not back to ON, LCD screen blank but all LED indicator is good. i had check the hard disk is good, if i removed the hard disk, computer start normally in DOS mode, booting from floppy disk.
i had try install new BIOS and screen out to monitor, it doesn't work too.

any one experience with this problem ?

thanks in advance,

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Problem with my laptop Toshiba satellite pro A60

when i switch it on, a sound appears as if a key is pressed while the laptop is on booting process, it takes sometimes then windows Xp starts up successfully. When i open MS word, the letter "e" writes on the empty document automatically that it keeps on writing eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee as if somebody keeps on pressing the key "E" on the keyboard. I tried to clean the keyboard, on the key "E" nothing helps.

Any ideas how to solve this problem?

Answer:Problem with my laptop Toshiba satellite pro A60

you'll need to check keyboard connection to MB. if it firmly connected, then replace the keyboard. it's a stuck key failure,

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Can anyone tell me why the battery on this model sometimes cuts out?
I switched on my laptop tonight and got absolutely nothing - black screen and only the fan running.
I swooped battery with my daughter's laptop (same model exactly) and my laptop started normally.
I ask because this is not the first time this has happened.
Anyone know why please and how to correct it? It didn't work with the electricity plugged in either and i thought it should have done so why not?
Many thanks in advance

Answer:Battery problem with Toshiba Satellite A 300-1mc

I appears you have may have a faulty battery. It is either not holding the charge or not charging properly. Switch off and remove the battery then connect the Adaptor/charger and try it again.

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this post was edited
My laptop: toshiba satellite l550 ... The part no. Is PSLWSA-01000Q

OS: Win 7 32 bit Professional.

Problem: let me give you an overview of my laptop.... It was very slow until recently I did a system restore ... It is a laptop with fans that rev all the time and has the ability to overheat and shutoff once the laptop gets to about 105 degrees celsius.
My problem today is that I cannot boot the computer past the BIOS ... all the components within the boot menu fail to boot... These consist of in order of my boot settings.

1. P1-Toshiba MK5055GSX
3. Floppy
4. Realtek Boot Agent
When I clicked to try boot the Realtek Boot Agent an error message came up 18.08.14.jpg?dl=0

When I press enter on each of these in the boot menu the tells me the part has failed. Please Help me I would like to fix this issue.

Answer:Toshiba Satellite L550 problem

I am planning to buy a new LT but I'm not quiet sure what's the best one. What is good about Toshiba?

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I have a problem with the keyboard on my toshiba A105 Satellite. I cannot type letters onto the screen. When I type the keys, I get dialog boxes that appear. Examples: type p = print dialog box, h = history, b = organize favorites, e = search, etc. Some of the keys do nothing at all. I have tried a usb keyboard, but the same problem exists. Any help with this problem would be greatly appreciated. Thanks

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