Computer Support Forum

Seagate Replica (2T External Harddrive) GoFlex Desk

Question: Seagate Replica (2T External Harddrive) GoFlex Desk

Anyone use the Seagate Replica software that comes with the 2T External Hardrive? This is the GoFlex Desk series of external harddrives.

The software does an automatic backup of all your computers harddrives and logical drives and backs up any changes periodically to the external hardrive. It is suppose to allow full recovery (it includes a boot disk, linux based for restoring from the backed up 'image').

Anyone use it, and does it successfully restore the 'image' in case of a full crash?

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Preferred Solution: Seagate Replica (2T External Harddrive) GoFlex Desk

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Seagate Replica (2T External Harddrive) GoFlex Desk

Why bother using third-party disk-imaging (especially from Seagate) when Windows 7 has it built-in?
The built-in one works well, I've used it.

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I have a Seagate GoFlex Desk 2TB drive that was on our home network, simply quit being accessible. I have removed it from its outer enclosure and the base after purchasing a cable to connect to my USB port. SeaTools will not recognize the disk drive in order to troubleshoot and below are the screen shots from Disk Management as well as Partion Wizard as found in an earlier thread I tried. Disk Management wants me to intitialize the drive, I have always chosen cancel there in fear of loosing all the data that I need.

PW finds no partitions to recover. Whats my next steps?

I'm running Windows 8.1.

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I have the above USB 2.0 external HDD* with important data that I'd like to access on my Win7 machine. It isn't assigned a drive letter in Computer Management > Storage > Disk Management, and the only available options on the context menu are 'Delete Volume...' and 'Help'. I also can't seem to see it under Diskpart via admin command prompt.

* Inputting 'Seagate 100662969' (the model number on the HDD cradle) into Google brings up this model on the Seagate site.

Many thanks!

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I have the above USB 2.0 external HDD* with important data that I'd like to access on my Win7 machine. It isn't assigned a drive letter in Computer Management > Storage > Disk Management, and the only available options on the context menu are 'Delete Volume...' and 'Help'. I also can't seem to see it under Diskpart via admin command prompt.

* Inputting 'Seagate 100662969' (the model number on the HDD cradle) into Google brings up this model on the Seagate site.

Many thanks!

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I reimaged my computer because I was having a whole bunch of trubble with it (no of which really matter now). After reimaging I tried to access some of the files I saved on my external hard drive, but no matter what I tried I could not get access to the files.

The drive appears in device Manager and in the USB Device pages, and I have tried uninstalling and reinstalling the drive. But for some reason I just can't access the device. If anyone knows how to fix this problem, or even how to manually launch the external hard drive, I would be extremely greatful. If you need more info. let me know.


Answer:Seagate FA GoFlex Desk external hardrive doesn't show in "My Computer"

Have you checked in the drive management console to make sure it's not just that it needs to be 'activated' or assigned a drive letter again?

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I just went out and purchased a Seagate FreeAgent GoFlex Desk 2 TB USB 2.0 hard drive for about $100 because I thought it was too good to pass up. Now I am having second thoughts, and wondering if I should return it, or if I got a good deal. I need to upgrade my Windows 7 OS to 64 bit from 32 bit because, I am told, the 32 bit version does not access all of the memory, but the 64 bit does. So, being the packrat that I am with documents and files, I just wanted to dump all of my documents and downloads and pictures and videos onto a large Hard Drive and then deal with them later.

Then, I would reformat my notebook computer's HDD and install fresh Win 7 64 bit and Office 2010 64 bit. But, I also need a backup system for this setup. I have been using Mozy automated backup, but I would like to somehow get rid of that fee of $5 monthly. I know it is not a lot, but if I keep paying it forever, it will be.

The way Mozy works is that it automatically backs up changed files in the background, and even can back up open files. Then you go to their Website and choose files if you ever need to restore one or all of your files. I would like a system to run this way on my laptop.

What I was thinking is that the laptop could backup to the desktop thru my wifi network, then the desktop would have the 2 TB hd connected, and that would automatically be backed up. So, the notebook, would have 2 back up sets, one on the desktop and one on the hard drive. But then what if I have pictu... Read more

Answer:Is the Seagate GoFlex Desk a good HDD?

I own 2 GoFlex drives. I just don't have the desktop I have the portable models. I love them for some of the reasons you mentioned. They allow you to pick the connection you want. 2 TB for $100 - why complain?

Like you, I don't trust external drives or internal ones either. My backup strategy is to use at least 2 good backup programs and back up to at least 2 externals. That way if one external goes out you still have your backups. I think you made a good buy. Externals are just internal drives in an enclosure. They can fail just like internals do. But for the price you paid,you couldn't buy 2 TB internal drives.

BTW, if you own a Seagate or Western Digital drive they both offer backup programs on their web sites. Both are scaled down versions of Acronis.

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I purchased a 2TB Seagate GoFlex Desk External HDD and Windows did not auto-detect it. So I went under Device Manager and under Other Devices, the Seagate drive was listed with the yellow exclamation. It shows that the driver is not found. I had windows search online and it found nothing. The only way I know to get it back is to do a repair/restore of windows. I am afraid to do this as I have to much to risk losing. Is there any other way to obtain this driver.


I plugged the device into another computer also running Windows 7 (only home not pro) and it auto-detected right away. So I know for sure the device works.
My computer though is most definitely missing the driver.

Answer:Seagate GoFlex Desk Driver

Just a thought. If I have another computer running the same OS, just home not pro, and it recognizes the drive, is there a way to tell what driver it is using? If so, can I just copy the driver to my computer?

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I have a Seagate GoFlex Desk External Drive. I backed up the files on my old computer onto it. Now I am trying to get the files off of it onto my new computer. Can not find them. Does anyone have any ideas??

Answer:Goflex Desk External Drive, how do I get the files off of it onto my pc???

perhaps you did it wrong... ahhhh?... did you "format" the drive by accident?

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(I have a windows 7 x64) I'm trying to boot from a usb and I followed an online video to make my goflex booteable. I basically fudged up but i managed to format it back to the original NTFS format with absolutely no files on it. When I go to Windows->Computer the drive isnt there! I went to Computer->(right click) manage and went to the disk management section and the drive is there! but i can't add any files to it from there . any help? Also, when i plug in the drive, i hear the usual sound when i plug any usb in, then i can choose to safely eject my seagate goflex! but i can't open the drive to put files in it!

Answer:Solved: seagate goflex external hdd not recognized

nevermind! I just had to add a drive letter to be able to access it! for anyone interested, computer(right click) manage ->disk management. click on the disk (then right click) add drive letter

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ok so i hooked this thing upd to my macbook ran the installation now my question is is there anything I still need to do before i can start using this hdd? I still have the software that came on it do I just create a new folder and go use it? Another thing when installing it asked weather i wanted Mac, or mac and pc compatible. I choose mac and pc but apparently that option doesn't allow time machine to work how to i get time machine to work on this. And one last this when i click eject on my mac the drive shuts off, but as soon i i pull the usb cord out it turns back on should i pull the power cord after i eject?

Answer:Free agent Goflex 1TB seagate external hdd

I'm thinking that it has to be formatted as Mac-compatible only, as I don't think Time Machine works on a FAT32 partition (and I don't think Macs read NTFS, unless that's changed in the past few years). 

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A friend of mine has a seagate external freeagent gloflex hard drive which used to be mine. She hasn't used it for a while. she tried to use it on her new Windows 10 pc for the first time but although it says the drive is working ok under system devices when clicking on the drive nothing happens. I took it home as I have an old vista PC which it used to work on. When I connected it , it showed the drive in system devices but when I went on my computer to see if it showed up it wasn't there just the internal drive showed up . Would be grateful for any ideas please.

Answer:Seagate external freeagent goflex hard drive

Look in disk management and see what it says there (Do not format)

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I have a Seagate goflex with usb 3.0 that is read only that I am having trouble with and hoping someone has a solution.  I am logged into my computer as administrator (I have tried all these as user and get the password prompt and type it in but the results are the same).  I have several truecrypt volumes on the seagate I am trying to mount but it is mounting as readonly.  I also copied the same container to another drive and is not readonly on that drive (passport); it mounts just fine.  [Was making 2 copies just in case before making a change.]  I can also mount them from C: without a problem.   It is only from the Seagate drive that is read only.  I have checked the properties and read-only is not checked.  I checked security and full control is checked for admin and user acct.  I can delete non-admin required (e.g. .dat .xls .ico).  That same .xls I cannot change.   I also have some folders/files and I cannot delete those either, I get the warning, click continue and let it run and then the warning comes up again (nothing get deleted).  This does not give me the readonly warning.Thank you in advance for any help!

Answer:external hard drive readonly (seagate goflex usb 3.0)

Welcome!Computer Hope is the number one location for free computer help. The forum will help everyone with all computer questions. Please include information about the operating system and type and model of computer. And which Seagate goflex model.Have you already been in contact with Seagate support?Seagate has has  a forum whee some issues have been resolved.

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I have a brand new Seagate Free Agent GoFlex 1 TB external HDD. Actually it's my dad's and I was suspicious that it might have a virus. So I booted my laptop through Ubuntu and plugged my Seagate once it booted successfully. There was no virus, just some default files that can be found on a new HDD, like UserManuals, an exe file also which I guess might have been the driver. There were some other files as well but I can't remember the names. Relieved that there is no virus, I formatted the Seagate HDD because I knew (or believed) that those files aren't really necessary to run the HD. A message appeared which said the disk couldn't be formatted properly but still was opening with no data in it. Yesterday I wanted some data from my friend and plugged in the HD in her computer. The HD did open and drive window appeared with no data in it. Everything fine. Suddenly the window disappeared and drive was not there even in My Computer. I unplugged and replugged the HD many times but the HD could not be detected. Now I can't use this Seagate HD, as it's not even being detected.

What went wrong? Did something happen due to the deletion of those default files? Or something else went wrong?

Please help!

Answer:Seagate FreeAgent GoFlex 1 TB external hard disk not detecting

When the drive is plugged in, does it appear in the disk manager?

(To get to disk manager click START > Right click on Computer > Manage > Disk Management)

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I bought a new Seagate FreeAgent Desk 500Gig external drive today for Black Friday. It is not the one specifically for Mac users, but is supposed to work with Macs as well. I am a photographer and am trying to transfer over my digital photography work files and raw images from my desktop Mac to the hard drive; However, I am unable to create a new file on the drive or put any of my images on it.

I am getting a notice that states that: "The drive cannot be modified."
I looked on Seagate's website and it states that I will need to reformat the drive. It suggests the user 'see answer ID: 2452'; however clicking on that option brings me to a page that doesn't explain anything about how to do this or even mentions anything about this problem.

I got a great deal on it and would really like to be able to use it soon.
Any idea on how to fix this?
I'd appreciate your thoroughness as I am not extremely knowledgeable about this subject.
Thank you,

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The drive was running fine for about 15 mins but since my laptop was on battery and i had steeped away i did not realize that the battery ran out . post that since i have connected it back the laptop does not read the drive. I have tried checking it with my desktop and 2 other laptops but the result is the same. also tried changing the USB Cable but this also has not worked. it does not show up in my disk management tab or under my "my Computer". Please advise.

Answer:External Hard Drive seagate (freeagent Desk) stopped being recognized

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I Have A Dell Laptop Inspiron 6000 With 150mb Space Left. I Backup All Files To My Seagate And Transfer My Itunes Folder. I Then Deleted My Itunes From My Laptop For More Space But Not I Have Lost My Itunes. When I Connect My Seagate It Shows My Music But Not In A Way To Connect My Ipod To Transfer The Music And The Seagate Dont Show Up To Give Me More Hard Drive.

Answer:300 Seagate External Harddrive

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Could a USB port be damaged when trying to attach the cable from a 1.5 T external harddrive. this harddrive was attached before I got this computer a few days ago.

Answer:Seagate external harddrive 1.5 T

Can't see why it would be?Which having said... if the drive demands more power than the pc - particularly a laptop - can deliver then possibly; but have never come across it.If the drive requires serious power i/p then use an external usb-power adapter to power it?Have you experienced this and this is why you're posting here now?

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Would there be any conflict with this unit and W7.

I looked at this unit and it appears to me that it would be ideal for my laptop. I need about 120gb for backup of my C & D drives. I'm not sure if this unit is the best and find no place to compare it to other comparable products on the market.

If anyone has used this product I would ask your opinion of its performance and one other question. How long does it take for the first download of all files.


Answer:Seagate Replica 250gb with W7

If your only use is for disaster recovery, then this drive will do the job...That being said, I would recommend the purchase a large external drive that can also be used for storing individual files/folders...

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I have a Seagate Replica 250gb external Hard Drive, and all the sudden a strange problem has arose. I keep my Itunes library on the Seagate so my computer hard drive wont fill up completely, and it has always worked fine for the six months I've used it for this. Anyway all the sudden today when I plugged my Seagate Replica into the USB Interface port to load some more music into my library, it wouldn't connect and when it finally did it said drive E (the seagate hard drive) needed to be formatted to work with my computer. This is strange because it's worked fine for months and now all the sudden it gives me this message. The biggest problem however regarding this issue is that in order to re format my seagate replica is that everything on it has to be erased, which includes school documents as well as my music. Does anyone know why this problem would suddenly occur, or have any suggestions? I appreciate any help I can get.Thanks

Answer:Seagate Replica needs to be formatted?

Absolutely not!   Do not, for any reason, format that drive. This is a false message that Windows gives when something is wrong with the USB interface for a mass storage device.I is difficult from here to know exactly what happened. But this is a problem that other people have reported many times over and over.There just is something about the USB system and external drives that just does not seem to work right.Is this on a laptop? If so, go find a friend that has a desktop PC and figure out some way to hook the external drive into the desktop. But do not use the USB adapter. Instead, find some way to hook that drive directly into the desktop. Most likely the drive is perfectly all right and all your data is still there. By the way, is this thing still under warranty? If so, you need to contact the manufacturer of the enclosure. Was this an all-in-one enclosure? I mean to say was the device and the drive purchased as a single unit from a vendor? Is it as Seagate product? I mean is the entire package got a Seagate brand on it? Seagate is very good about standing behind their products. But that may not be the case for enclosures that are made and packaged by others.

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I have a problem with my Seagate external harddrive. It won't let my computer start. It stops at the BIOS screen and does nothing. I tried pressing the BIOS setup or System recovery but it doesn't work. I found out that my external harddrive was the problem after serveral tries. I took the plug out of my computer and restarted it. It worked fine. I plugged it back in again to the computer and it was detected in Device Manager but not detected on Windows. In Device Manager it said there was no problem at all. However when I clicked computer the external harddrive didn't show up. I also have to mention that I dropped my harddrive accidentally. It keeps making a beeping noise every other second. It was a regular beep, nothing out of the ordinary. I also tried diagnosticing my drive. However that was a problem too. It made another error. I also tried to plug the external harddrive to another computer and it also made the beeping noise and it didn't show up on the otehr computer. I'm starting to think that this is an external error with the parts inside than internal with software and other stuff. I don't think that I like recovering my data with experts because it costs a lot of cash. The ohter option is to replace my drive with another one from seagate. The warranty is still on and won't expire in a while.

Answer:Seagate External Harddrive error

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I have a problem with my Seagate external harddrive. It won't let my computer start. It stops at the BIOS screen and does nothing. I tried pressing the BIOS setup or System recovery but it doesn't work. I found out that my external harddrive was the problem after serveral tries. I took the plug out of my computer and restarted it. It worked fine. I plugged it back in again to the computer and it was detected in Device Manager but not detected on Windows. In Device Manager it said there was no problem at all. However when I clicked computer the external harddrive didn't show up. I also have to mention that I dropped my harddrive accidentally. It keeps making a beeping noise every other second. It was a regular beep, nothing out of the ordinary. I also tried diagnosticing my drive. However that was a problem too. It made another error. I also tried to plug the external harddrive to another computer and it also made the beeping noise and it didn't show up on the otehr computer. I'm starting to think that this is an external error with the parts inside than internal with software and other stuff. I don't think that I like recovering my data with experts because it costs a lot of cash. The ohter option is to replace my drive with another one from seagate. The warranty is still on and won't expire in a while. Oh yeah and I just recently discovered that on the other computer I tested the drive on it starts up when I plug it in before I start the computer.

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I recently purchased a Seagate 500GB FreeAgent Desk external hard drive for backup. I have tried their software which leaves much to be desired. What would you recommend for both purchase and free backup software which will work alone with this external hard drive? I want the capability for full disk backup, selected files backup, and incremental backup as files are changed.
Only simple to use software. Is PC Backup version 10 a really good and simple to use backup program to purchase and will it work alone with my Seagate external hard drive? What about other backup programs to purchase and for free?

Answer:Solved: Conpatable Backup Software for Seagate 500GB FreeAgent Desk External Hard Dri

You should take a look at Acronis True Image Home 2009, it can do all the things you are looking for:
They have a free trial so check that out if you are interested in it.

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I just purchased a Seagate Go Flex 2TB external drive for backups. It comes with software called Replica(v.5). I have been reluctant to use it due to reports (seen post purchase) that it causes system crashes especially with right click and that it slows system performance terribly. I have a new win 7 pro 64 bit (OEM legal) DIY build system. Anyone using Replica? Thanks

Answer:Seagate Replica backup restore

Never heard of it, but it may be a Seagate Edition of an Acronis product. I know Seagate makes some Acronis products available to Seagate drive purchasers.

I generally would be suspicious of it, particularly when free and known good alternatives are available. I have seen numerous complaints about the software included with external backup drives, admittedly not "Replica".

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I looked at this unit and it appears to me that it would be ideal for my laptop. I need about 120gb for backup of my C & D drives. I'm not sure if this unit is the best and find no place to compare it to other comparable products on the market.

If anyone has used this product I would ask your opinion of its performance and one other question. How long does it take for the first download of all files.


Answer:Solved: Seagate Replica 250gb

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I run a Seagate Replica 250gb on an XP machine. The automated backup runs quietly in the background and does a full system backup as expected. The product is supposed to be Never Full in that as disk space is used, the older files are overwritten. However, todays backup has failed as due to lack of space on the external drive. How do I free up space? Why is this so called Never Full device full? Any help grately appreciated. PS - I have posted a question with Seagate Tech Support without response to date.

Answer:Seagate Replica - Never Full yet out of space?

The never full, as you suggest it automatically is deleting older files as goes.So does the Seagate site give you the opportunity ro download firmwear update perhaps /maybe?

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- My 500GB Seagate external harddrive can't be recognized in the computer (as if it wasn't there) when plugged via USB
- It makes a repeated beep when connected to a plug
- I called technical support and they charge $300 for data recovery

- If my external harddrive has failed, then what are some methods would Seagate use to recover the data?
- Can't I just open the casing and remove the SATA drive and plug it in with my SATA adapter (i know it voids warranty, but I'd rather have my data back at a cheaper price than to get a replacement harddrive)
- Isn't it possible that the casing might've broke, not the hard drive itself?
- What are your thoughts on this one?

A note from the Customer Service Representative:


Originally Posted by csr

Thank you for sending your Seagate E-mail inquiry.

It sounds like your drive has failed. Anytime a drive makes noise such as those, it means the read/write head is bouncing across the data platters.

You may wish to look into Data Recovery or to return the drive to us for an exchange

If you have any additional questions, please let me know.

What does that mean?

Answer:Seagate External harddrive failed, back for $300?

There is the possibility that it could be the encloser that has died.
The only way find out is to purchase another enclosure. However you will void any change at warranty if you pop open seagate's enclosure.

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So I have a seagate External drive which had been working perfectly fine for me right upto yesterday.
My kids were watching a film via the drive connected to my ps4 and all worked well but when I went to connect it to my netbook to manage some files it was no longer visible.
I've done extensive google searches but not come across anything that would seem to fix my problem.
The drive is visible in drive management but not in disk management. I have tried or in all the uso ports but that makes no difference.
The drive now no longer shows up when I plug it into the ps4 which leafs me to suspect that it's had it and I've lost whatever was on it.
One other thing to note is that when I connect it to my netbook it makes a noise like the drive inside is spinning to try and come to life.
Having said this however it had just decided to show up on my netbook so I am copying the files off of it right now to make sure they're not lost. I'm going to say however that this is going to need replacing right?

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Hi, and thanks in advance to any help. Today I noticed that my Seagate 250gb harddrive is not showing up under my computer as a disk. This happened after a reboot. It is the only usb device plugged into my computer and my taskbar recognizes it with the safely remove hardware icon. Under. It also shows up in disk management as unallocated with no partition. It has been fussy before but has worked fine for awhile now. Is there anything I can do or have I lost all of my data? Also it was pretty full with just 5% freespace on it before this happened. I know I probably should have backed up this data but now I am nervous because I have important stuff on there. Any help would be greatly appreciated.

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My external hard drive isn't being recognised by the laptop. It is just making beeping noises. Is there anything I can do to get it to work, and if not, who should I send it off to, and how much can I expect it to cost?

Answer:seagate external harddrive doesnt spin up

Could be any of several causes:
Harddrive dead
not enough power (try with laptop plugged into mains - not on battery power)
faulty cable
faulty usb port
Is it making the same noise as in this youtube vid?
read posts on seagate forum

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As the title says, my new Seagate Expansion Portable Drive is not working in the 3.0 slots in the front of my computer. It only works when i plug it into one of my two 2.0 slots on the back of my computer, which are both occupied by my mouse and keyboard, both of them are not backwards compatible. When my Drive is plugged into a 3.0, absolutely nothing happens. i get a green light on the drive, but it does not show up in my bios or in "My Computer". Works perfectly fine in a 2.0 though.

My motherboard is made by gigabyte, and is only about 2 months old, and my drive is 5 months old.

Answer:External seagate 1tb harddrive not working with 3.0 usb slot.

Did you install the 3.0 drivers and enable it in the BIOS? All versions of USB are backwards compatible.

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I recently upgraded to Windows 10 and post that It was working fine without any issues. I have two external drive connected to it.

1. 1 TB Iomega powered drive. - now RAW
2. 2TB seagate external drive.

The 1tb drive suddenly became RAW and I wasn't able to access it. before it happened, I had removed some virus detected in the drive by the AVG antivirus. Post that once or twice it got disconnected and after that the drive became RAW. I understand the file system might have got corrupted since couple of times my system faced powercuts and before I could shut it down the system cut off from electricity as my UPS died on me.

I haven't formatted the disk at all, as I have all my important data in this HD as it was my backup drive for office and personal use.

Disk Management: shows the drive is RAW but a healthy Partition.

I opened the hard drive casing, tried connecting the drive directly to the internal sata cable but the same didn't read even then and still shows as RAW drive. I got a Storite USB to SATA adapter and tried that, the drive is now running fine(as it sounds) with intermittent kind of noise (clicking etc.,) for sometime and then disappears. After directly connecting the drive atleast the below softwares are able to read the data in the drive but unable to recover it.

I have tried recovering data using the below softwares.

1. EaseUS DAta recovery - took too much time to complete reading - 17% in more than 24 hours- stopped it.
2. M3 DAta recover... Read more

Answer:External 1TB harddrive(Iomega - seagate inside) RAW drive

My recommendation is to use [email protected] Recovery Pro. I had a similar situation (raw indication) on a drive a few months back and I tried several of the leading data recovery apps, and the one I recommended is the one that found the most stuff -- nearly everything. It took nearly a whole day to do an in-depth scan, but in the end, it was worth it. It's free to install and try out, but you need to buy a license to do any serious recovery work.

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I have Windows 7 Home premium 64bit as I recently got a new computer, and to my surprise my seagate external Harddisk did not work. If I go to the Devices section, it is listed as Desktop. I have tried many things such as, rebooting, trying different USB, Assigning A letter to the Expansion and a few others as you will see in my screenshots. Just before I forget my old PC 32bit Windows 7 Ultimate, automatically detected my 500gb Seagate 500gb External Harddisk so I cannot see a problem with the Harddrive or with my computer as it is brand new and fully functioning. Below are my screenshots.

As you can see from these images non of the fixes on the fourm, or on seagate work. If you have any fix please reply to this post as soon as you can, or on the other hand any questions. I will be very grateful.

Sorry about the thumbnail, Not sure what happened there.

Answer:Seagate 500gb External Harddrive, Windows 7 Will Not Read?

Cheers m8
SATA or PATA????

Have you tried to remove it from the ext case and installed it into the check if any of the electronics in the external case failed.
could be something with the usb drivers in the new machine... might try unstalling from the device manager the usb controllers, maybe the composite device then turn the machine off and let windows reinstall 'em again and see if the drive is picked up.
At this point I'd be asking just how important is the data on this HD... I'd even go so far as see if I could put the HD into a friends machine,(or old 'puter), to see if it could be picked up???? Be sure and copy the data off the HD while you continue to trouble shoot the drive.
From experience..... the only drive I've not been able to finally detect ended up as a dead drive, "bfh"
luk to you.....

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I have taken delivery of a Seagate FreeAgent pro 750.I have created a backup plan and put my pictures in to it.Every time I modify a file (JPG/.doc & .psd are the ones I have tried so far) it refuses to back it up and the log shows error 8. In fact I just downloaded some jpegs from my camera and they havbe been rejected as well.I cannot find the solution and there are limited help files.Can anyone help please?

Answer:Seagate external harddrive rejects amended files.

Autobackup.Maybe someone has used or is using this.I need to sort this out because the drive is useless to me if I cannot add extra files to the plan.It is meant to monitor changes and automatically write them to the drive.I think I might be missing something obvious but the manual/help is not very helpful.Please somebody point me in the right direction.

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I read a blurb that this drive provides "continious automatic backup" which sounds great. Has anyone tried this feature?

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Hello All,

An external HD, with all of our family home vids, got knocked off the desk onto the floor. When I plug it into the USB, it does recognize the drive, but sometimes it shows the capacity info and sometimes it doesn't. When it does show the capacity info, I can get into the drive and see the files. They even show up as thumbnails, but when I click in the thumbnail the vid starts to load but it never plays. So, it can see the files, it just can't play them. There is no clicking sound coming from the drive. My bro-in-law thinks that the controller board is either bad or disconnected.

I did run CHKDSK on E:, but it didn't seem to do anything. It never ended, and I figured it couldn't recognize the disk, so I aborted it. Do I need to let it run no matter how long it takes?

I was thinking about a recovery program, but figured it wouldn't do any good, since it seems to me that there is a physical issue...should I still try one?

If there is a physical issue, I have replaced some components in my CPU (vid card, power supply, RAM) but I have never opened any type of hard drive. Is this something that I could tackle, or is it best to leave it to the professionals and pay through the nose?

Thanks for your time!

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I have just purchased the Lenovo IdeaCentre 510 Tower PC [i7]. It came with Windows 10 Home OS. Within the set up, it asked me whether I wanted to install updates to Windows 10 - i said 'yes'. It took a good couple of hours to complete the whole set up of the desktop, but according to the log, all Windows updates appear to have been successfully installed. (I mention this because I later found something on Lenovo's website about updating to Windows 10 when setting up your Lenovo for the first time - it mentioned trouble which may include the damaging or disabling of hardware? I can't seem to find this again, or else i would post a link. I think this may have been referring to upgrades to earlier windows versions rather than upgrades for Windows 10 applied to a machine which is sold with Windows 10 already installed.) My desktop seems to be up and running but I have just attempted to connect my Seagate Backup Plus portable drive using the USB port and it will not recognise it (I tried this on several ports).  I can feel the Seagate working but it does not show up under My Computer or anywhere else I can see.  I have tested the USB port by inserting a regular USB pen drive and it DOES recognise this. The Seagate previously worked on my Windows Surface Pro 3 with no trouble and I have all of my files backed up on it.  Hope somebody can help me figure out what is going wrong...  Many thanks!

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I just bought (so it is returnable) a 2 TB seagate usb 2.0 HDD. Since it was only $100, I thought it was too good to pass up...

I guess my first question is whether I should use the Seagate software (Memeo) that came with it, or just do my own thing?

Second, I would like my 'own thing' to be a backup like Mozy does, where it backs up in the background anything that changes, including files that are 'open', like OUTLOOK.PST. Then you can go and pick which files to restore if anything bad should happen. Is there any software out there like this?

Detail:The drive is a Seagate FreeAgent GoFlex Desk, which has a swappable connector, so I presume this same drive could be used on a network...?

ALSO, it has Memeo backup software. Is this any good? What is the best/easiest?


Also, I was thinking of using this type of background backup to backup my Notebook files to my Desktop PC thru the home network, then the files on the Desktop PC would be automatically backed up to the Seagate, which is connected to the Desktop HD. Does this sound too kludgy, or is it a reasonable setup?

FWIW, I do own Macrium, so if that does anything. I also have my data in a separate partition from my system files, and periodically do a system restore disc and image. Now, having recently increased my RAM from 2GB to 4GB, and finding out that 32 bit Win 7 does not access all of the available RAM in 4GB, I am going to do a complete system overhaul, reformatting the internal HD on my Notebook... Read more

Answer:Best backup strategy with Seagate GoFlex

Quote: Originally Posted by juanantoniod

I guess my first question is whether I should use the Seagate software (Memeo) that came with it, or just do my own thing?

Second, I would like my 'own thing' to be a backup like Mozy does, where it backs up in the background anything that changes, including files that are 'open', like OUTLOOK.PST. Then you can go and pick which files to restore if anything bad should happen. Is there any software out there like this?

FWIW, I do own Macrium, so if that does anything.

I don't know anything about Memeo. I'd find out if it is an imaging product or a conventional backup product. You certainly wouldn't need it, but it might be useful.

I'd do my own thing. There are numerous imaging and non-imaging products available for free. Microsoft makes one called Synctoy. Windows 7 itself has both a conventional and an imaging backup program built in, but some people prefer to use other tools.

If you have a Seagate drive, you can get a free download of the Seagate version of Acronis True Image from the Seagate web site. It and Macrium are both imaging products and both work pretty well.

I'm not sure about products that can back up open files.

I'd advise you not to rely on an imaging product to back up your own personal files. Images are OK for backing up your operating system.

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Hello every one in this site.I had bought a Seagate GoFlex 250 GB external HD.I had transfered 100GB date to it.Onece I've removed it from the laptop without klick on satly remove from the task bar.And at the moment My laptop can recognise my HD.I use Windows XP.I had been using it for2 weeks and that happenned.From MAPLIN UK (London).The technicians told me that it faulty.I dont believe them and i thing is a small problem that i can fix by-myself.The Disc spins the power light is flashing,when i go to safly remove it shows me that the drive is recognised.But I cant open the HD's directory to see my files.If any one have an idea what would be the problem please write to me.Also if i need to recover my files please tellme how and what software do i need.Thank you in advance.the date inside is realy importante for me.regardin tolio

Answer:Seagate GoFlex not recognised by my laptop

Maybe it is just the unit that is faulty not the harddrive, can you not remove the hard drive,install it as a slave, by moving the little plastic cap, then installing it on your PC.

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I have just purchased a Nexus 10 and a Seagate Goflex Home Drive for backing up and specially media streaming.
Unfortunately I can not get the GoFlex Access App to work on my Nexus.
I have contacted Seagate and they are telling me there's an incompatibility with the Android version 4.2.2 for why the app is not allowing access to the Goflex Home. They are saying 4.1 worked fine and will be looking into the issue.
In the meanwhile, as I spend a lot of money (and a lot of research) on 2 devices which are not working together, I am wondering if anyone has come across the same problem and found a solution.
I have tried a couple of other file managers. Although the Goflex is recognised on the network, when I open the folder it says something like "directory/folder empty'.
I am grateful for any help.

Answer:Cant get Android 4.2 to work on Seagate Goflex App

So why cannot you get the old version of android, and run that. what about using it from a USB stick or SD card if these will work with nexus

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When trying to install a Seagate GoFlex Thunderbold adapter (model SRD0001) I get an error "This Thunderbold Device is not certified for PC use. I contacted Seagate, and they sent me a link to download a driver: Asmedia 106x SATA Controller. When looking at Device Manager under "IDE ATA/ATAPI Controllers" it has a code 12, saying this device cannot find enough resources. Without this Asmedia 106X SATA Controller driver, I get the same code 12, with the "Standard AHCI 1.0 serial ATA controller.


Go to Solution.

Answer:Seagate GoFlex Thunderbolt Adapter

This is with a new W540, running Windows 7

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I have a Seagate GoFlex External hard drive (2TB). I originally formatted with an apple computer, running OSX, which I no longer have. I am trying to format it to run on my windows computer. The bios seems to recognize it, but the Operating system does not. I am also unable to format it on my Linux computer. I have had the BIOS on both computers scan the GoFlex drive, but the bios says it is fine, no problems with it. Does anyone have any Ideas?
Edit: I've also tried the troubleshooting on the Seagate website, But my Disk Management won't open, it just says "Connecting to Virtual Disk Service..." and only that
It will NOT load the information about disks

Edit: I've gotten it to work, or at least that part. Do I want to initalize it with an MBR or GPT partitioning style?

Edit: I have tried to initalize it, but it says it could not because of I/O device error
The link to the error message screen shot is here:
Could this be a driver problem? or is the Hard Drive bad. (I sure hope it's not)

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Hello, I have a goflex seagate 500gb usb 2.0 it as working fine yesterday. Now i plug it in it installed a unknow device. can t see it in disk management or other programs. tryied different cable and pc still the same. my information on that is crucial. The disk is spinning fine.

Answer:Seagate GoFlex Unknow device

I had a GoFlex at one point. Now I have a 2.5" - 500GB internal hard drive that I use for backups. Excellent hard drive. But I had nothing but trouble using the external hard drive.

I found that the bridge connector - the portion of the external drive that plugs into the standard SATA connectors on the 2.5" drive - was loose. If I applied pressure in and up I could get it to connect. If I let go it disconnected.

Decision time: You can pry the bridge connector off of the external shell casing. This will expose the SATA connectors. Unfortunately the casing is in the way of the normal connectors you would use to connect it to a desktop. This means you must pry open the casing to remove the standard 2.5" hard drive inside. This will void any warranty if there is one still valid. So there's the decision: data or warranty? No warranty, no decision - remove the drive.

Now connect the drive directly to the PC like any other SATA hard drive. You should be able to get to your data that way.
If the drive is not recognized (in BIOS or Windows) connected directly then it may be defective. Post back if this is the case.

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Hey guys,

I've recently purchased a GoFlex hard drive for backup storage on my home network. It's an external hard drive connected to my wireless modem via ethernet, which (ideally) is accessible by any device on the wireless network. I've inserted the CD, followed the instructions, and got it working on one of two laptops.

The second laptop is having issues. I've inserted the CD, followed the same steps, but it cannot seem to find the GoFlex device.

1) I've confirmed that both laptops are on the same network and the same workgroup.
2) I've tried connecting laptop #2 directly via ethernet to the modem, but even then it cannot find the device.

I'm looking for suggestions here. If any details about OS, router, or device is required, then I'll be happy to post.

Thanks for the help!

Answer:Seagate GoFlex Setup problems

is your drive something like this?

Only a 40% approval rating, I would reconsider spending the time to try to make it work. I read some of the 19 one star ratings, seems like you could have a common problem that even Seagate hasn't tried to offer support for. That's a shame because I have a few small portable Seagate drives and they have worked very well for me, I liked the brand.

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Just as some background..... I have 2 of these Seagate GoFlex Home NAS devices. A 1Tb version, and a 2TB version.

Lately the 1TB version has been giving me issues with logging in. I have it as a mapped network drive which should up under My Computer. It (and the other 3 NAS drives) show as disconnected when I first look at them. Seagate NAS 2TB and the 2 disks on my DLink DNS323 connect as soon as I clcik on them, and I can view files no problem.
THe 1TB Seagate asks for authentication, despite the credentials already saved. It should just open right away as the other 3 drives do. When I enter my PW, I get refused.

- I know my login UNAME and PWORD.
- I can access the server from the static IP I set.
- When I click on Seagate Share (this is through the web interface) it brings up the directories and ultimately the files on the NAS no problem. Then... if I click on the mapped network drive I can access the files.

I shouldn't have to open a browser, and login to the server first. I don't have to do that on the 2TB device, and never has to do this before. I don't know what has changed to cause this behaviour.

Would appreciate some insight.

I'm concerned that the device or the drive may be going bad... but I have no direct eveidence of that, just some quirky login behaviour.


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I recall when I set this device up (SEAGATE GoFlex Home a few years ago, it was incredible picky about how you access files.

I'm using an Android box now to connect to my music collection and while I can get into the device through 1 program, I seem to hitting a rouad block using SAMBA Media Player.

It sees the drive ATOMIC2TB.

I'm then presented with

Challenges me to enter

I've enters UNAME and PASSWORD
Ive' entered (verified from windows machine
GoFlex Home Public\UNAME

...and every combination I could imagine ( I guess expect the correct one)
And still dont get access the drive.

My understanding is that I'm trying to access the
SERVER at GoFlex_Home
SUBDIR at GoFLex Home Public
and then
SUBDIR NEW MP3 Collection

I have all the right bits but can't seem to get connected.

Through the same SAMBA NETWORK PLAYER I can access my DNS 323, either drive, and effortlessly view files.

I need to have the MP3s on the SEAGATE NAS due to file access\connection dropping issue with the DNS-323. I had bought it to use for MP3s, but it keeps disconnecting when I try moving files to it.

THe GoFLex Drive doesn't do this, so I figured I'd just moved everything there... but the path is killing the idea.

Would love another set of eyes on this.

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Hello i have a FreeAgent GoFlex external drive with 500gb for my laptop made by seagate. Last night i turned off my computer and unplugged it now when i plug it in it makes a beeping noise and does not load up on my pc. After a while the beeping stops and it goes black pleasehelp me im begging you.

Answer:SeaGate FreeAgent GoFlex 500gb Beeping

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Relevance 74.21%

Following on from the discussion below in the Ransomware thread, I've been trying to turn off SMB1 in Windows (given it's been highlighted as an security risk) but still retain access to my Seagate Goflex Home, which is an old NAS device.

However I've not had any luck with the change suggested.

I don't think there's an officially supported way to get into the Linux it's running, but there is a workaround on the OpenStora website. This allowed me to access the /etc/samba folder and replace the smb.conf with a modified version containing the extra "max protocol " line, as suggested by @jimbo45.

I tried both SMB3 and SMB2, rebooting between each change.

But I still can't access the fileshare on a Windows 10 machine with the SMB1 feature switched off.

I did run the smbstatus command, which returned:
Samba version 3.0.28-0.el5.8.oe5

I'm wondering if the version of Samba running on this NSA might simply be too old to support SMB2 or SMB3 ?

It's a long time since I used Unix to any degree so it's possible I missed something.

Here's part of the original discussion:

Me said:

It turns out that this stopped me accessing my old NAS drive (at least the way I've been using it) so I've been going round turning SMB1 back on again.

jimbo45 said:


Hi there
On the SAMBA config on your NAS box set it to SMB2 or 3 - then that should allow you to re... Read more

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My daughter gave me a Seagate GoFlex freeagent Portable Hard drive for Christmas as I have many files that I would like to store and share. The problem is that I us a HP Pavilion 6465 and the usb port on it is not fast enough. When trying to set up the hard drive it tells me I must install a 2.0 or 3.0 USB. Is that something that can be done on this computer and if so how. I use XP Home 2002 Service pack 2. The processor Intel Celeron with 434 MHZ, 256 MB Ram. It has had the hard drive changed and also has a 2nd hard drive. The main drive has 64.4 GB free.

Thanks for any help you may give me.

Answer:Seagate GoFlex freeagent Portable Hard Drive

The backup software that Seagate put on the drive needs USB 2 or 3. You could add a USB PCI card. Just be sure you have an available slot.

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A lifetime of data on it.

Found other posters here with the problem which led me to post. It was working fine and due to whatever it now doesn't show up in explorer.

It's a USB3. I tried on multiple computers and USB 1 and 2, running Win 8 and Win 7.

Shows up in device manager and shows up as usb. I can't get it to view in partition wizard or any other recovery program like testdisk that tries to view it.

I currently have it out of the case and attached internally. I had to add it with computer running since I can't access any jumper settings and computer won't boot with it installed.

BUT it shows up in disk management. Images attached.

Can I initialize but not format, will that help it show up in Partwizard so I can get at the data somehow to save?

For the love of God HELP please...


Answer:Ext Seagate Goflex 1TB not initialized, can't view in partition wizard

Update - I just plugged it back into usb, I now don't even see it in disk management.

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trying to back up my files/pic/music etc.  My external HD is not being recognized.  help what can i do?  arrgh not a friend of Win8

Answer:seagate/memeo FreeAgent GoFlex no supported by win8

There is an update for the software from Segate GoFlex Update

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Hi All. I was copying files from my Seagate GoFlex for MAC to a cloud based service when, all of the sudden, everything froze. after about 10 minutes I could move the mouse. I couldn't get anything else to respond. I couldn't even force quit other applications. I didn't know what to do. After about an hour of it not doing anything I didn't know what to do other than pull the plug on the laptop and wait for its battery to die before I pulled the HD out. More experienced users may have known of a better option, but nothing else came to me.Anyway, after that the HD would no longer mount and it won't mount on other people's machines either. Does anyone know what I am dealing with here? Inerrupted processes? Corrupted files? Possibile data loss? What would a data recovery specialist do to help me get my files back? Does it sound like they're salvagable? Anything helps. Thank you so much.Best Regards,Alex

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I bought this on the understanding that it was a device that I could access wirelessly and transfer files into and out of it.

It is a good backup device for my desktop which is wired to it permanantly through my Router and backs up all my work continuously.
I can connect to it wirelessly with my Laptop and download files for viewing only. I cannot edit those files or upload additional ones into this drive. This difficult as I do a lot of entry away from home.
I followed the instructions on the Help File and hardwired the Laptop to my router with the result it totally wiped all my Desktop Data and replaced it with that from the Laptop. Has anyone had experience of this system and can they help me?


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Relevance 73.39%

I bought this on the understanding that it was a device that I could access wirelessly and transfer files into and out of it.

It is a good backup device for my desktop which is wired to it permanantly through my Router and backs up all my work continuously.
I can connect to it wirelessly with my Laptop and download files for viewing only. I cannot edit those files or upload additional ones into this drive. This difficult as I do a lot of entry away from home.
I followed the instructions on the Help File and hardwired the Laptop to my router with the result it totally wiped all my Desktop Data and replaced it with that from the Laptop. Has anyone had experience of this system and can they help me?


Answer:Seagate GoFlex Home Network Storage System 2Tb

Sorry no experience. Hopefully, some permissions need setting. A quick read thru' this search mentions something about data being wiped on a new setup.
Have you had a look/posted in Seagate forums?
Bit quiet here just now. Maybe someone will jump in.
Are you using XP/Vista/7/Mac?
Until you solve it, I suppose Dropbox/Google Docs or USB Flash sticks could be used for your work. Maybe you were doing that before buying the Golfex anyway.

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Hey Everyone,I am trying to create a system disk image on my external hard drive (Seagate GoFlex Home). I'm currently running Windows 8. I selected the external drive, entered my logon info for the drive, and clicked start. It ran for about 15 seconds before giving me an error (0x80780119) saying the drive didn't have enough free space. I tried rerunning the backup, with the same result.When I open Memeo Dashboard (the software that came with the drive) it shows 1.46 TB free of 1.92. The odd thing is when I right-click the drive (under Network) it shows 0 bytes of 0 bytes free.I have backed up the system onto that drive once before, and it worked fine. Do you think because there is already a System Disc Image on the drive it won't let me create another?Thanks.

Answer:Backup Problems with Seagate GoFlex Home and Windows 8

Space permitting, you can put as many backup images as you want on the same hard drive so that's not the problem.Test the drive for faults with SeaTools for Windows: edited by phil22

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Relevance 73.39%

I have a Seagate FreeAgent GoFlex USB 2.0, 500GB portable hard drive
which suddenly stopped working while I was using it. The power's on and it's
recognised in the USB slot (the light on the drive is illuminated) but it
isn't recognised as a drive in Windows Explorer. (am using
Windows 7). It shows up in Device Manager but not in Disk Management.
Any help on how I can try to retrieve the documents and photographs
stored on this device?

Answer:Seagate GoFlex Portable Hard Drive Failure

Open Win 7's 'Control Panel' click the icon for 'Devices and Printers'. See if it's showing in there. I had a problem a few weeks back, when Win 7's 'My Computer' wasn't showing 4 of my external hard drives. But were seen in 'Device Manager' and in 'Devices and Printers'. I had to give them new letters.

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 I have a portable Seagate portable hard drive loaded on my computer...awhile back I safely un-pluged the harddrive for about a month and now the computer doesn't recgonize the Seagate product? From time to time I get a message saying I have 4171 files safely downloaded, I click on Computer and there is not an icon for Seagate FreeAgent GoFlex?   

Answer:Dell XP Professional not recognizing SeaGate GoFlex Hardrive

Does the drive show up in Disc Management? Does it work on other systems?
And about the message you see - when do you see it, where do you see it, and EXACTLY what does it say?

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So ever since mast night, ive. Ive been trying to back up my files to my 1tb hardrive, but at certain points it would fail and not give an error code/message. Then when I deleted the stuff that was able to be backed up on it, the capacity amount did not increase, as if I didn't delete the files at all! Help?

Answer:backup failing with a unknown error?? Seagate GoFlex 1TB Hardrive

I'm not an expert at anything so these are just some random thoughts off the top of my head.

- Since you're using a netbook, are you plugged into ac or trying to backup on battery power alone?
- Have you tried a different USB port?
- With the GoFlex plugged in is it recognized in Disk Management?
- Does it have one large partition of about 931GB or does it have more than one partition?
- If more than one partition could you post screenshot of your maximized Disk Management?

How To Access Disk Management in Windows 7

Screenshots and Files - Upload and Post in Seven Forums

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Hello, I've just been buying a 1,5TB Seagate FreeAgent Goflex USB3 drive.Unfortunatly, even after installation of the latest NEC electronics USB 3 Host controller drivers (v1.0.19.0) and latest USB 3 firmware (v3.0.2.5) from Lenovo support site, the drive is still not recognized on the USB3 ports of the machine.It is well recognized and working on the USB2 port of the W510.I'm using Windows 7 64 bit version on my W510. I tried the drive on another computer under windows 7 64 bit and it worked at very high speed (as expected for USB3). It seems to be related to the W510 config. Any solution for this problem ? Thanks

Answer:W510 doesn't recognize Seagate FreeAgent Goflex USB3 drive

This is the common compatibility issue with external drives
You should update the external drive firmware and install it's driver in Windows before  connecting it.
Try these steps as it should resolve the issue.
Best Regards,

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Relevance 67.24%

I have this WD My Passport external portable harddrive which I have used for a couple of years. I was writing something to the drive one day when the USB connection seems to be somewhat loose and the drive disconnected momentarily and reconnected itself but the file I was trying to write ended prematurely...

Now when I try to use the Seagate Harddrive test tool for windows and do a Short Generic test and the result failed.. I am fear it might have been caused by the disconnection and might eventually corrupt the entire drive... I try to run chkdsk but there aren't any errors detected it seems and files seems to be accessible as normal... Is there a way to fix the harddrive without losing data in the drive or confirm the drive is indeed failing?

Answer:Seagate Harddrive test tool fail but harddrive data seems intact

Run the most thorough and extensive test available with the WD hard drive utilities.

If it fails the thorough test, you may have a warranty claim.

Or the Seagate tool. Whatever you have. Your title is confusing.

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Relevance 63.55%

How do I disable the software each time from starting up with this
Seagate Go Flex Desk when plugin to usb ?
Is there a easy option to disable and enable it ?


Answer:Seagate Go Flex Desk

Stop Posting links that are not related to your problem. They will be regarded as spam.

Go into the drive and delete the "Autorun.ini" you might have to unhide files to achieve this.
Microsoft Corporation

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Relevance 63.55%

My Home Computer (HC) has Windows 8 as the OS. It is wired to an Asus RT-AC66U wireless router. The router is directly wired to an Asus RT-N66U wireless router converted to an access point. My GoFlex HDD is connected directly to the Access Point (RT-N66U).
From my HC, I can open the RT-N66U, and look at the network map, and see the GoFlex listed and the network address, XXX.XXX.X.XXX. If I go to run on the HC, and type\\XXX.XXX.X.XXX, it says Windows can't communicate with the device. The Home Computer shows nothing under Network. If I look at "Computer" I can see all the HDD plus GoFlexHome:UPNP and even open the external HDD. But I cannot copy or move files from my computer to the GoFlex external HDD.

I called Seagate Tech Support who said the GoFlex had to show under Network for me to use it.

My wireless laptop(WL) is connected to my network. The GoFlex HDD is under network as is my HC. I can use the GoFlex drive normally and transfer folders or files back and forth. The WL also shows my HC under network, but when I try to access the HC, "Windows cannot communicate with the device"

Both computers are joined to the same workgroup. Under Network and Sharing Center the WLactive network is the name of my wireless network, and is joined under Homegroup. My HC under active network states Network 2, joined under homegroup. The connections are Wireless for the WL and Ethernet for the HC.

Any help to get my HC on the ... Read more

Answer:Windows 8 cannot access GoFlex external HD on my networkCo

You should try the adjustments to the Local Security Policy in the link below.

These adjustments will usually fix the access problems to certain types of NAS boxes and older Windows servers.

Let me know if it works.

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Relevance 62.73%

Hello, is this the right place for this I tried going to seagates sites and it doesnt answer my questions. here they are..

I open the drive (F) and 6 folders pop up, $Reclcle .Bin, seagate back up, autorun, RECYCLER, Freeagentdesktop and System Volume Information

when i try to open System file info it tells me not available acess denied can you tell me why?

2nd is there a away i can add folders on this name them like downloads or music or pics and others.. here is the questions when i down load something to my desktop and want to save to (F) i would like to right click and have it sent to the right folder on (F) not just to (F) follow? like a picture of my dog to my dog file and not just to F

please let me know

thank you

Answer:Seagate Free Agent Desk help..

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Relevance 62.73%

I have a SeaGate GoFlex 1 Tb external hard drive. It uses the SeaGate Manager program for backups. I'm not on my pc a lot so I don't have a scheduled backup - I do them manually. My last backup was 3/9/2014. It's listed in the SeaGate Manager log as well... I recently tried to do another backup. I pressed the "backup now" option and immediately got a message that my backup was complete. There's no way it would go that fast - and without a status bar.

I've contacted SeaGate. They have walked me through deleting my backup plan, uninstalling SeaGate Manager and reinstalling it via "Windows" (and then doing so with ioBit uninstaller). Nothing works.

In the meantime, I have copy>pasted my 900+ photo files to the drive. But to have to backup using this method means I'll have to always remember to do a backup on every file I change as well... Not terribly efficient in my opinion.

Does anyone have any suggestions?


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I am troubleshooting my Seagate Freeagent Desk HDD external hard drive. It stopped working under windows 10. I cannot read or write files to it, and it is not in my computer as a drive letter or a volume anymore. I would like to run scandisk or chkdsk as a first step, but cannot locate the drive. Are there any suggestions to get the drive to work under windows 10?

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Under Device manager, I can see the disk drive, working properly

Under Disk Management, it shows 3.86 GB unallocated on a 1T disk drive. . .

In Administrative events I have an Event 1 VDS Basic Provider error (listed 4 times)

Unexpected failure. Error code: [email protected]

did I just lose my entire backup drive? (I am asking from a hopium stand point!)

Is there anything which anyone knows which might be able to get my backup drive back?

I am not optimistic

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I've been using a 1TB FreeAgent Drive as a system backup since early 2009. It's worked fine all that time. I've never had any problems with it. Several days ago, our home suffered a momentary (3-5 seconds) power failure while I was using my computer, shutting everything down. When I rebooted the computer, everything was working normally, EXCEPT for the FreeAgent Drive.

Under normal circumstances, it boots up with the computer, emitting that familiar whine as its logo lights up. Since the power failure, it refuses to activate. The device emits the telltale whining noise, but it does not light up, and clicks off, only to continue this cycle in an endless loop until either I shut off the computer or unplug the drive. Because the device is not active, the computer doesn't recognize that it's plugged into the USB port. I have my entire music library, hundreds of important documents, family photos and home movies in this drive, and if it's a lost cause, I might just break down in tears.

Does anybody know what exactly is wrong with my FreeAgent Drive, and if so, is there anything I can do to salvage my data without spending hundreds of dollars on a professional recovery service?


Answer:Seagate Free Agent Desk Drive Problem

First of all, files that you don't have backed up are files you should expect to lose. And the worst place possible to store them is on a drive like that which fails easier than any other that exist.

Since all drives will fail, you probably just lost your files sooner than later.

The power surge likely fried something. It may be the drive electronics, or just the case. It can cost into the $1000's to get files off the drive if the drive is affected. But you may be able to get them if it is just the case. But you will have to remove the drive from the case and attach it to another machine, either internally, or through an adapter for USB.

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I have a new WNDR4000 that I just setup yesterday. The setup was very user friendly and everything installed in a snap. The network with four laptop PCs, two IPhones, an Iconia, a Nook, a wireless HP printer, and an ITouch is working great! Fast and no issues...except with this Seagate Freeagent Desk powered HDD.

When I have the HDD connected via USB to the USB port on the WNDR4000, the drive does not show up anywhere on the network. I've gone through all the webbased Netgear Setup GIU settings, including the UPnP and the USB settings and made everything share accessable. I spent an hour on the phone with a Netgear Level 1 Serv Tech, consulting a Level 2 Serv Tech, and their best "guess" after going through all their troubleshooting was that my WNDR4000 is defective and to return it. Not happy with that answer or the inconvienience it would be at all. I find it hard to believe the router is defective. The tech did not seem very capable.

Anyway, I disconnected the HDD from the router and connected it to my laptop, and my sons laptop, and the HDD pops riight up no problems. Overnight, I've connected it to my main laptop and built the new file tree from the ground up for all the files on the HDD. All are shared files and the HDD is formatted exFAT.

Please, please let me know if I'm missing something here. I really do not want to scrap this network for another one. I really like this router but file sharing over my home network is a major incen... Read more

Answer:Can't access my Seagate Freeagent Desk powered USB HDD on my Netgear WNDR4000

Bump...Any help anyone?

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Hi, I have a 500gb, harddrive wich doesn't start, it worked perfectly before, and now just suddenly it wont start at all. I'm not angry about it yet becuase I still have hope this can get fixed.

I pop the adapter in, nothing happens, plug the stuff to the computer, nothing happens. I got no clue what to do really. IF it can destroy the adapter if I put a ac adapter for a portable computer inte it while it was off, that can be it. OR if it got broken by safely lying in my bag. Just tell me how I can fix this, Please. I'm So thankful for anyone who can help me with this.

Seagate FreeAgent 500GB USB2.

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Question: Seagate Harddrive

Bought this 60 gig hd second hand and after detecting drives on boot screen i get the message that the NTLR is missing ,press cont/alt/delete to restart but then it just does the same again.Anyone know what this means.Also brother has keyboard which will not bring up the @ sign when shift or control is held down. Any help on either welcome.Cheers.

Answer:Seagate Harddrive

click here click here

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I'm considering a new harddrive, but until I ran across an attractive offer for the 1.5TB, I had been thinking of the 1TB instead. The larger drive has the following specs:

Formatted Capacity : 1.5TB
Interface Type: Serial ATA-300
Buffer Size: 32MB
Spindle Speed: (RPM) 5900 RPM
Average Latency: 4.16 ms
Data Transfer Rate: Buffer to Host Up to 300MBps
Sustained Throughput: Up to 115MBps
Ports and Connectors: 7-pin Serial ATA Connector
Manufacturer Warranty: 5 Year Limited Warranty

The thing that stands out in my eye is that the spindle speed is slow compared to the 1TB, which is 7200 RPM, but I think the warranty is a bit longer.

I recall recently reading an article posted in the forums news board that said that the 1 TB was the fastest drive in it's class, but the sustained throughput of this drive is slightly faster...I think.

The extra 500GBs would definitely be a plus, but would it really perform as well as the 1TB? Is there any other aspect to consider?

Answer:Seagate 1.5TB Harddrive an odd RPM value for a HD

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Hi guys,

I'm really in desperate need of help right now. My harddrive just died and all my essays and school stuff are in it and the due dates are within days.

So I turned on my pc this afternoon,did some stuff and turned it off,then i wanted to turn it on again but the harddrive is no longer detected by BIOS.The bios gives the typical message of no harddrive detected,plz insert boot media and press a key blah blah blah.i also noticed that the whole start up becomes incredibly slow,even for loading the bios setup. I bought this new pc during xmas and its just been a lil bit over 3 months.

seagate barracuda 7200.11 500Gbytes
motherboard is Asus P5QL Pro
4gig mem.
geforce 9800gt
intel 2.5Ghz

the machine's been perfectly normal for 3 months except very occassional blue screens,and now the hd is not dectected all of a sudden.

i did not install anything or remove anything in hardware/software,i tried a different sata cable for dvd-rw which is recognized by bios,plugging into a different sata plug on the motherboard,and nothing happens.

when i start the machine i can hear that there's a couple clicks in the harddrive,so obviously its still running,but after that its all silence and there's no activity at all thereafter.

does this indicate a dead harddrive that can only be replaced?is there any chance i can recover the data on the harddrive?

thx tons for any reply!!!

Answer:seagate harddrive problem

This happened like a day ago for me with the same drive. I fixed it by resetting the cmos, it was either that or the cable was loose (because i took it out and put it back in) so check the cables, if that does not do it, try a cmos flash.

EDIT: wait, the cmos flash fixed my 1tb drive, not the 7200.11, my bad.

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I have a seagate barracuda 500GB harddrive that I'm using as a secondary harddrive. My main boot drive with my os is a 150GB raptor. this drive works find, however I cannot detect my seagate. When I go into the BIOS, it looks like its detected there, but when I log into windows I can't see it. Thanks in advance for the help

Answer:problems with my seagate harddrive

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A while back I bought a Seagate 1TB harddrive, but until recently it was just stored away and not used.
Recently I wanted to expand a XP system I have containing a M4A79XTD Evo mboard, so I just popped in the 1TB. But, to my surprise, the harddrive showed up as only 32MB. So I went into Ubuntu(dualboot with XP) and format the drive, then restart. Back in XP it finally showed up as 939GB. Then I turned off the computer. When I turned it back on later, the drive was back at showing 32MB.

The only thing that worked was when I used ext2 on Ubuntu to format the drive. I wanted to do a clean OS install on the 1TB, but no OS under the sun wants to install, because it jumps back to showing 32MB. I can only store files with Ubuntu under ext2.

I've tried the drive in other computers, with various cables, external enclosures, etc.

So now my question is, do I have a nice looking paperweight, or do I miss something important?

PS: Seagate ST31000528AS

Answer:Problem with Seagate 1TB harddrive

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I was on newegg and found a nice seagate harddrive for 149.00 for a 400gb harddrive. My wife loves frys and told me to check out and i found a maxtor 500 gb for 129.00 and these are the specs it has!

Serial ATA/300
16MB Buffer
8.5ms Seek Time

i know ppl love the raptors and im hoping this is an okay cuz i always bought a seagate with every harddrive ive ever bought.

Do u think this is a good hard drive brand?

wait i think raptors r from WD :\

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I noticed on these two drives they have a jumper pin on them
with jumper pin 1.5 g/sec
without jumper pin 3.0 g/sec

If my motherboard is compatible with the 3.0 g/sec transfer rate
can I pull the jumper out, or do the drives only operate at that speed in a raid configuration or is it even worth the hassle ?

Answer:Seagate 500 & 750 gig Harddrive queston

THat jumper is so that the faster Sata 2 (300Gb/s) drives will work on the older Sata (150Gb/s) sata controllers. If your controllers are Sata 2 then yo can remove the jumper and not worry about it.

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A couple weeks ago my USB External harddrive got unplugged and when i plugged it back in, it asked me to Format it. It game me a "2HC015KJ" Error code. Its 500GB but now appears as 2000GB. Ive tried to use Partiton Wizard 7, but when doing a quick scan for a couple days, it was only at 163608 sectors, and still at 0%.

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Good Morning Sirs
We got a Seagate USB Harddrive , which is not getting recognised as File System is RAW
Kindly advice how to fix this issue so that harddrive gets recognised in Desktop/Laptop with Windowsxp/Windows 7

Answer:Seagate USB Harddrive - File System RAW

Thanks a lot
I need to find out an Indian dealer so that the software can be bought because now we r only able to see the data and can not recover in trial version
Thanks again

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I have the following model Seagate Hardrive and was wondering if anyone knew of reliable resources to get a new circuit board for this item. I have been checking ebay, online sites, any additional assistane woul dbe helpful.
Model ST340823A
U Series 5
IDE drive
Seagate 40 GB
Firmware 3.07
I have seen a lot of models that are close - just not exact match. I'd toss the drive, but there is about a years worth of photos on there that I unfortunately did not have a backup for.

Thanks in advance

Answer:Seagate Harddrive PC Board Replacement

Could you explain what is wrong with the drive?

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i have three hard drives connected in my system, my seagate is basically where i store my audio, and video files, whenever i access a file or play a file i've recently noticed the harddrive is making alot of noise. is this normal , my other drive dont make any noise ?

Answer:My 120 gb seagate serial sata harddrive

That's not normal. Sounds like its dying.

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I bought a new Seagate 250GB EIDE HD 7200/8MB/ATA-100 and would like to replace my old drive with it in my Dell? Dimension? 4400 (Pent 4 1.80GHz, 768mb Ram, running Windows XP Home). I need some advice on how I should format this new drive and then clone and replace my old drive with the new Seagate drive using Norton Ghost 2003.

What is best way to format the harddrive to get it ready to clone - using (Control panel > Administrative tools > Computer management > Disk Management) or formating it via Windows XP CD or is there a better way/easier??? Thanks.

Answer:Formating and cloning to a new Seagate 250gb harddrive

You can use Seagates Disk Wizzard ( IMO the easiest & free)\
How to use Disk Wizzard

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz, x86 Family 15 Model 3 Stepping 4
Processor Count: 2
RAM: 1022 Mb
Graphics Card: RADEON X300 SE 128MB HyperMemory, 128 Mb
Hard Drives: C: Total - 71468 MB, Free - 24974 MB;
Motherboard: Dell Inc., 0YC523
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated: Yes, On-Demand Scanner: Enabled

Before I purchase an SATA Interface Cable and power adaptor cable, is this project doable ? and will there be a SATA host adaptor when I open my PC up ?

Answer:adding Seagate SATA harddrive 1TB 32MB

Open it up and check. I doubt it on a computer that old.

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Im replacing my harddrive and these two seem to be the best so far

Also Im looking at the 500gb hardrives if there is another better one you guys can prefer

Answer:What is a better harddrive Seagate Momentus or Western Digital Scorpio Blue?

If I can ask, why are you choosing between low performance 5400rpm hard drives when you could have a higher performing 7200rpm hard drive. Just curious.

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I currently have a laptop that is a few years old, anyhow I am building my own computer with a friend of mine. I have a external 120 gig Western Digital External Harddrive hooked up to my laptop now. (The external harddrive is brand new) I need a harddrive for the new computer I am building and was wondering would it work if i opened up the external harddrive casing and removed it from there and installed it in my computer i am building. Whats your thoughts on the change in power supply and could it work and what?


Answer:External Harddrive into Interal Harddrive

if you are building a laptop... no. it is built completely differently.
with a desktop computer you would not be able to either because the connection inside its casing is different. its better to keep your external the way it is and get an internal. you could then use your external as a backup.

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My desktop computer's motherboard was fried in a tragic lightning accident, but the hard drive is intact. I would like to purchase an enclosure for the hard drive and use it as an external hard drive. I'm posting here because I'm worried about compatibility.

Here are the hard drive details:
Seagate, S/N 90Z7588X
ST 380215A
P/N 9CY011-305
Firmware 3.AAD
Date code 08257
Barracude 7200.10
80 Gbytes

Will that work with any of these enclosures:

Thank you in advance for any help!

Answer:External Harddrive from Old Computer Harddrive

Any 3.5" IDE compatible drive enclosure will do the trick. I use a ThermalTake enclosure myself (same as MadDog and CompUSAs no-name brand).


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I realize one is just an enclosure and you provide the harddrive, and one is a true harddrive, but which is better and whats really the difference?

Answer:usb harddrive enclosure -vs- usb external harddrive

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Hi, Ive been having problems with my external hd, whenever I try to put files on it i get an i/o error, how do i fix this?

Answer:Seagate external H-D

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Well this isn't so much of a problem as just a heads up, or umm, me *****ing. If you ever buy a Seagate External Drive, at least the new ones that are square and ugly, don't ever hope to take it apart! I had to take one apart for a customer today that blew her circuitry and needed the data and these things are just not meant to be played with. The cover is a plastic nightmare to take off, which will definately result in broken tabs and then they use tamper proof screws to keep you from getting any further. Had to drill the screws to get at it. I can understand the desire to keep poeple out of the product to make RMA's better for the company but, well I dont like it. So in the event that you were thinking of buying a pre-assembled external drive (bad idea anyway) with thoughts of maybe one day putting the drive into your computer, don't buy a Seagate!

Oh and don't plug your laptop power supply with 19 volts into an external hard drive meant to handle 12 volts either. Who would have thought that would be a bad idea??

Answer:Seagate External 160's

lmao, i had the same problem about 2 weeks ago. There are some stupid people out there. A guy plugged in his laptop power supply directly into the external, fried the circuitry, and brought it to me with the laptop power suplly still attached. What a moron!

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Question: Seagate external

Why does my seagate 3tb external not show up for a long while and then get message saying "you need to format the disk in drive F: before you can use it", and sometimes very rarely i can access the external and copy files at a very slow speed

The drive shows under disk drives but disk management does not load up.

Answer:Seagate external

Your Seagate 3 TB external drive is a GPT drive.

I shall straight away get into Data Recovery mode using Test Disk. You must have an empty formatted drive of adequate capacity connected to copy all data into it. If that drive does not have sufficient capacity then you have to select only the important files and copy those to it when we come to that ( and if we come to it . Yep, Data Recovery is a dirty job with results unpredictable,except in most simple cases.)

Read Part 1 and Part 2 of my guide here Regain a lost drive using Test Disk - An Illustrated Guide

Download TestDisk Windows version 6.14 TestDisk Download - CGSecurity , extract it to your C drive. Right click on testdisk.exe in Testdisk-6.14 folder and run as administrator.

Ready to go?

First screen - No Log [ENTER]

Second Screen: You must be seeing three drives. Your system drive , your faulty drive and your destination drive to copy from your faulty drive.
( As a matter of fact you can go upto this stage without a destination drive connected just to make sure that your faulty drive is visible to TestDisk. If it is visible then close TestDisk by clicking on X on top right corner, connect your destination drive and start TestDisk all over again.)

Select your faulty drive , Proceed [ENTER]

Third Screen :Here you will select [EFI GPT] [ENTER]

Fourth Screen: Analyse [ENTER]

Fifth Screen: 1. If TestDisk is able to find the valid Partition Table, the partition/s will be indicated followed by the mess... Read more

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How can I see what i have backed up? How can I delete some of the backups? Sorry, but i don't understand the manual. Any good info sources out there? thanks

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A few days ago I tried transferring data from one of my external drives to another. Everything went fine at first but I noticed that the transfer rate was varying wildly and would sometimes come to a halt for awhile and then resume. When I tried transferring more files the behavior continued except that it now stops and the drive 'disappears' (is no longer recognized) by my computer. The external drive's blue light continues to blink although the file transfer stops. If I unplug the drive and wait a few minutes I am able to reconnect and the drive is recognized again but it repeats the behavior after a minute or so. The drive doesn't make any strange noises but seems to slow down prior to stopping. I'm trying to get as many of my files off of it before it stops working completely. Is there a fix out there?

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Plugged external monitor into sony laptop with XP. Desktop background shows up on new monitor. Desktop icons do not. Monitor is enabled. Have checked the "show desktop" box. Can anyone tell me what I am doing wrong?

Answer:Solved: External monitor:no desk top

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