Computer Support Forum

Need to recover files from a corrupt unreadable NTFS harddrive

Question: Need to recover files from a corrupt unreadable NTFS harddrive

I'm in desperate need to recover things from my corrupted D drive. When I click on it, it says D:\ is not accessible. The disk structure is corrupted and unreadable. When I restart it always does chkdsk for that drive, but it can't repair the corrupt master file table, and it's the same result where the drive is unreadable. I used the Getdata recover my files software to recover the drive. It didn't find the things I desperately need, and I noticed a bunch of files it recovered is now corrupt.

The most important thing I need to recover is a windows movie maker project that I've spent hours upon hours upon hours on for a music video. I so desperately need that .mswmm file. This software found just about all of my windows movie maker projects except that one, just my luck.

The second most important thing I need is my Adobe Audition session files along with the wav's for the sessions. I have a new computer I should be getting today, and my friend will be over in 2 days. I need to figure something out quickly cause he will need to format the drive which will make it lose everything. He is pretty sure that the drive will be unreadable on his laptop which he's bringing over.

It recovered 2 936gb files and a 465 gb file with no file extensions that were labeled $BadClus~$Bad_1 $BadClus~$Bad_3 & $BadClus~$Bad_4 Is there anything I can do to open these files to try to retrieve anything from it?

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Preferred Solution: Need to recover files from a corrupt unreadable NTFS harddrive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Need to recover files from a corrupt unreadable NTFS harddrive

Actually the programs to recover deleted and corrupted files from a drive are not very professional inspite of what they claim. In my experience they hardly ever do a good and professional job.

Only a real professional can make a good and acceptable recovery of corrupted files from a corrupted drive. These professionals charge the earth for it. For Home Users it is hardly ever worth it. But that is my opinion. May be there are others who can give good guidance on this subject so that you are able to recover your data.

I wish you Good Luck

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Hi all, I have one harddrive with 3 partitions, Partition1 has Vista installed, Partition2 has XP installed and Partition3 has all my data. The 2 OS's dual boot fine, no problems there (anymore) however when in Vista if I move/copy a file on my "data" harddrive, when booting in XP the file appears corrupt, even though it works fine in Vista. If I copy a file to a flash drive in Vista the file works fine in XP. If i copy a file/folder in XP it doesn't even appear in Vista.
Is Vista doing something different in the way it creates files that makes them unreadable to XP?? (I sincerely hope not!)

Thanks in advance

Answer:Copying files to a harddrive using vista makes them unreadable (corrupt) in XP

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I had a 40gig drive as my C: system drive . I decided to replace that drive with a 160gig drive. I used Acronis TrueImage to clone the original to the new drive. Everything was working perfectly with the newer larger drive except Norton Anti-virus decided it wasn't activated anymore? No big deal I could re-activate Norton.

Now onto the problem:
One day, about two weeks after inserting the new drive, I was using the computer (not doing anything unusual) and got various messages about various files (each being on my C: drive) being "corrupt and unreadable". I hoped Windows was just temporarily confused so I decided to reboot. After shutting down, I wasn't able to get Windows to reboot.

No errors are displayed at all, it just sort of stops during the boot process. The last thing diplayed on the screen is a message about "Verifying DPMI POOL....." and things just don't progress beyond that so I never even get to the Windows logo. FYI - the BIOS still autodetects the drive properly.

I hooked the problematic drive up to a different system via an external USB enclosure. The drive shows up fine and explorer displays all the files and folders in the root directory fine. However trying to open any file or folder results in the "file is corrupt and unreadable error".

Ideally it'd be nice to get the drive working properly as my primary system drive again but I don't consider that aspect all that important. By far my primary con... Read more

Answer:harddrive files "corrupt and unreadable"

hmmm, I would suggest putting the 40GB drive in, restoring everything back to that drive (if you have deleted stuff/formatted) and running the 160GB as secondary storage.

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Can anyone help? Three days ago, I turned on my computer. I tried to access my e: harddrive (my secondary slave). It says that this drive was not accessible. The file or directory is corrupted and unreadable. Does this mean that I lost all my data on that drive. What can I do????? What are my options??? PLease, Please help. I have alot of important info on there and like a dummy, I didn't back-up any info from it. Thanks.

Answer:Corrupt and unreadable Harddrive.

What happens when you try to detect the hard drive in the BIOS - is it detected?

Open the machine - remove the power and data cables from the device, and put them back in again - now what?

Run the machine with the cover off - is the hard drive making any bad clicking, grinding sounds?

Can you try removing the drive, and running it in another machine? Is it detected there??

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Is there a way for me to recover files on my SD card that says I need to format it before I can use it?

Answer:Recover files from unreadable drive

Quote: Originally Posted by cclloyd9785

Is there a way for me to recover files on my SD card that says I need to format it before I can use it?

Have you done a google for data recovery on SD cards? There are some good utilities for recovering data


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Greetings everyone,

I've got a question that's been bugging me for a while now. I've just never gotten around to dealing with it because while it's annoying it's not that serious.

That said, I've been getting messages from my PC that says such and such file is corrupt:

several aol related files, some of my downloaded videos (cannot delete them anymore), temporary internet files, M$ft (or something like that), etc.

So anyone know how I can fix or get rid of these pests? =)

Answer:Corrupt and Unreadable Files.

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I slaved my harddrive to try and retrieve the files the H PARTITION IS FINE (RECOVERY PARTITION) but the f drive says  files are corrupt and unreadable any way i can fix this

Answer:Files corrupt and unreadable

What was wrong with that drive in the first place?

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I have a laptop installed with Window vista business and I am receiving Corrupt or unreadable files on diskeeper. Please run chkdsk utility. The problem is that you cannot finish signing on, because it restarts after it gives you this message during the initial signon. It continually restarts over and over. I have tried signing on in safe mode, but when I try to run chkdsk it says that it can not run, because the disk is being used and it asks me to schedule a scan on the next restart. However, it does not scan on the restart. I do not know if this is because it shuts down, before it completely signs on or what. Does anyone have any suggestions.

Answer:Corrupt or unreadable files on diskeeper!

From the information you provided, it is hard to determine where the error may be. Diskeeper will not defragment a drive if it is in a "dirty" condition and will give you an error if the drive is in this condition. (Since data integrity is a primary concern, Diskeeper will not perform a defragmentation on a "dirty" drive.)It appears that you may have hard drive problems and I would suggest you run the following command assuming your hard drive is drive c: chkdsk c: /fThis should fix and errors on your drive. If this doees not work and you can get run the operating system, you can shut down the Diskeeper service by going to Control Panel-Administrative Tools-Services and stopping the Diskeeper service and setting the start mode to manual. This will shut down Diskeeper and allow you to fix the problems with your computer.

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A friend of mine recently dropped his external hdd on teh ground, and gave it a good stroke. I had him chkdsk /r it; and it fixed it, for the most part. but he says there are random files now that he cant access, edit, or delete.

I read on micrsoft that the solution is to back up - format - and retrieve; without the corrupted files of course. I figured I would check here first and see if there are any other options that may be able to save the files.


No Apples, Just Windows

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I am getting a constant message displayed on my screen, as follows:

File or directory C:\$mft is corupt and unreadable. please run chkdsk utility.

I have run it and a further message was displayed: File record segment 27900 is unreadable. How do i correct this.
Please help, its stopping me using my computer properly.

Answer:corrupt & unreadable files in windows

If you have the operating system cd then insert it in the drive and go to start>run and type sfc /scannow (note the space before the / )then reboot when complete.

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hi )) i got the same problem that i cant reach a file as equations in microsoft shared files so that i cant install even office and it gives alert when i open pc each time..i tried that unlocker but i worry it dosent maybe work with u guys have any alternative way i can solve this problem ?

Answer:Removing Corrupt Unreadable Files

Hi and welcome to TSF.
Please note that forums are user-specific and not topic specidif so I have moved your post to a new thread.
You could try DelinvF downloadable from here.

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A few months ago, I sold my grandfather my old PC. It's an HP (sorry don't remember the exact model) that we purchased 2001. We upgraded the computer from Windows XP to Windows 7. He is pretty computer illiterate, so it has basically sat in a room and not been used much for the last few months. Today, he called me with a problem so I went by to check it out. Sorry if I'm not specific enough with my details, but I've got the gist of it

On startup, a dialog box comes up saying that windows is attempting to repair itself and that windows may restart several times throughout this process. After a while, the box says that windows was unable to repair itself and asks if I'd like to send a report or not. After clicking "send report" or "don't send report" it gives me the option to either finish, or cancel. If I click "finish" the computer shuts down. If I click "cancel" the computer restarts.

I tried to do a system restore, but it said that the restore wasn't completed and that some files may be corrupt.

So at this point I tried to do a repair installation of windows. This took me to the same screen that I encountered to begin with.

So then I decided to do a clean install of Windows 7. At the very end of the installation process, I got a message that said something along the lines of "C:\windows.old.000\windows\serving.packages is corrupt and unreadable". I then got another message saying that "c:\windows.old.000\... Read more

Answer:Windows 7: Files corrupt and unreadable

Sounds to me like you may have a failing hard drive. I would download the diagnostic program from the manufactures website and see what that turns up. You may want to run memtest on your ram also.

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One day I must have improperly shut down my computer and my Mozilla Firefox browswer wouldnt open saying it was already running- I went online with my old Internet Explorer to help forums on google and follwed instructions - that didnt work- I cannot run chkdsk utility - nor can I defrag and every exe file - it says corrupt and unreadable and I cannot delete certain files and it says they are corrupt and unreadable. I uninstalled Mozilla and re-installed it to know avail- and then got a Net scape browser and now THAT wont open and says its still running- and not responding so I uninstalled that- and any program I run or download it says corrupt and unreadable. Please advise

Thank you-

Answer:[SOLVED] Removing Corrupt Unreadable Files

Hi there and welcome to TSF.
It's possible that shutting down improperly did indeed corrupt some system files. The first thing to try is repairing these files using the System File Checker. Only do this if you have SP2 on your installation disc. Otherwise you will need to slipstream SP2 to the installation disc. Follow these steps (courtesy of Cahuffeur2)

Insert the Windows? XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)

Go Start > Run the box type in sfc /scannow ?please take note of the space between the sfc and the /.

This is the System File will scan all the Windows? core system files to ensure that they are in their respective correct places, and if not replace them from the CD.

During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.

One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).

Once finished, remove the CD and reboot your machine...all should be "Normal" (hopefully).

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I installed Gozilla on my laptop, then rebooted. While rebooting it requires check disk utility to run which shows errors then reboots to Windows. (It has never done this before.) Reboot appears normal for about 10 seconds, then Gozilla window opens as if ready for use, dialup window opens also, then configuration error appears for Sony PC Suite, system then freezes and window opens with "The file or directory Windows\Prefetch\ is corrupt and unreadable run chkdsk utility" At that point nothing can be done.

Laptop appears to be trying to read something but nothing happens. I have tried restarting, control,alt,delete to no avail. After powering down I tried system restore disk and Norton AntiVirus. Neither is of use because there is no advancing after 10 seconds of restarting in Windows. What can I do to get up and going again?

I have an Acer Aspire3000 laptop, AMD Sempron, 60G, 512 DDR running Win XP

Answer:Corrupt/Unreadable files preventing use of laptop

It sounds like a serious data corruption or the hard drive may be failing.

As its likely a preinstalled Windows version you probably do not have an XP CD, just a "recovery CD"?

Any critical data on the laptop, or have you been sensibly backing up?

You may need to do a full reinstall, but that would mean all data would be lost. Slaving the laptop hard drive either via an adapter or a USB case may be required using another XP PC if you need to attempt data recovery.

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I am getting a message "LogonUI.exe - Program Files\WindowsNT\TableTextService is corrupt and unreadable. Please run Chkdsk utility.

I attempeted to run Chkdsk but got a message saying I would have to schedule it for next start up. I did and it didn't start.

I went into the command prompt as admistrator and tried entering
sfc/scannow, and c: /r. Nothing has changed, I tried to do a system restore, but got a message saying that it can't be done because of corrupted files.

I am running a Vista Home Premium on a HP Pavilion dv6000, 1.73Ghz Intel Centrino Duo, 2GB Ram

I would appreciate any help.

Answer:Program Files\WindowsNT\TableTextService is corrupt and unreadable

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I am getting a message "LogonUI.exe - Program Files\WindowsNT\TableTextService is corrupt and unreadable. Please run Chkdsk utility.

I attempeted to run Chkdsk but got a message saying I would have to schedule it for next start up. I did and it didn't start.

I went into the command prompt as admistrator and tried entering
sfc/scannow, and c: /r. Nothing has changed, I tried to do a system restore, but got a message saying that it can't be done because of corrupted files.

I am running a Vista Home Premium on a HP Pavilion dv6000, 1.73Ghz Intel Centrino Duo, 2GB Ram

I would appreciate any help.

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December 22, 2010, 9:29 AMI have 2 problems that I?m going to need help to resolve. Many thanks to all who respond in advance. First: - I have 3 files on my  hard drive that I want to delete but are CORRUPT and/or UNREADABLE. Second: - I have a computer ?Lock-Up? problem that has recently started to haunt me. I have recently moved to this house and have not had these problems before I moved here. I should let you know as well that the only other program that I have downloaded since the problems have started is [BearShare] A program for downloading music and videos which resides at: "C:\Program Files\BearShare Applications\BearShare\BearShare.exe"Some background about myself: I have been working with computers ever since the Atari 2600 days. (I know, I?m old - LOL) I ran three of the original Bulletin board Systems (BBS) in the Niagara area back in the late 1970?s and early 1980?s on an Atari 130XE using a 300 baud modem through the phone lines well before the advent of the internet. When I built this computer back in July of 2005 I bought each individual piece (Tower, Power supply, mother board, CPU, and Hard drives... etc.) it has given me reliable, virtually problem free service. Except for the proverbial Microsoft headaches. --------------------------------------------------------------------------------System Information Summery-------------------------------------OS Name   Microsoft Windows XP Home EditionVersion   5.1.2600 Se... Read more

Answer:Deleting CORRUPT and/or UNREADABLE files AND Power & Lock-up problems

Hello. Yeah I am old too.You have more taht one problem. Maybe one lead to the other.Do you have anothern PC?  Usi to download and vurn to  burn a bott CD for hardware diagnostics.And no, don't buy anything. They are FREE.Bootable CDs & Diagnostic Tools

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I have repeatedly tried to tell the chkdsc to run upon reboot, but nothing happens. I am still getting the error the C:\Program Files\Microsoft is corrupted or unreadable -- sptcmd.exe -- Corrupt File

I am running Vista Small Business OS -- Dell support did not provide me a viable solution -- it's a MS problem Recommendations?

Answer:C:\Program Files\Microsoft is corrupted or unreadable -- sptcmd.exe -- Corrupt File

If you have a Vista CD put that in and boot off of it and choose to Fix my Computer Vista will first try to fix the file system. If that fails it will give you the option to go to System Restore, or the Recovery Console (where you can run Check Disk)

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I got problem with my 80GB Hard drive
I can't copy same of the files.
Windows XP - NTFS file system
I put the HDD as slaver in other Windows XP.
I can see the files in windows mode or DOS mode, but I can't copy. I tried CHKDSK /F but didn't work. Also, I tried a program called NTFS Reader, and didn't work.
I need to copy my documents.

Answer:How to recover NTFS files

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Yesterday I was trying to play BF2 after not playing for a few months and it kept crashing. Today, I went to play and after a few minutes of play, i got a quick BSOD and my computer restarted. However, the loading bars kept going and going and it never booted into XP. So I restarted. After the restart it said that thing Windows did not boot correctly and gave me safe mode options. I did start normally, but it BSOD's and restarted. I tried Safe mode, the loading screen with bars would run for a little while but it would BSOD. Kept doing this after loading BIOS safe defaults and such.

So I loaded into Knoppix and when I went to the C: drive it said:
"Your NTFS is inconsistent. Run chkdsk /f on Windows then reboot into
Windows TWICE! The usage of the /f parameter is very IMPORTANT! No
modification was made to your NTFS and won't be by the ntfs resizing colde
until your corrupted NTFS gets repaired."

So then I booted in to BartPE to run checkdisk with fixing (/f)and it said:
"corrupt master file table" can not run checkdisk etc

Any help in this matter would be appreciated. I don't care about recovering XP. I just wanna move my files to my other drive and reformat. Right now I can't get to them at all. Some are very important that I didn't have the chance to backup.


Answer:Recover files from NTFS?

getdatabackfor ntfs from may be able to get the files back, its not free, but will show you what it can get back bfore you have to buy it.
Its payed for itself a few times over for me

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First of all, I want to point out that I have very little knowledge of technology.

I have a NTFS Seagate 2TB Go Flex Desk external hard disk drive. A couple months ago, I found that it had a problem where my laptop could detect it, but couldn't access it and needed to "reformat" it. I left it alone for a while.

Recently, I tried plugging it in again, and behold, it seemed to work okay and I could see all the files and so on. I tried chkdisk without the fixing part (/f). I didn't want to "fix" it until as last resort because it seems to imply some data will be lost. It said there were a lot of bad sectors.

I couldn't read some of the files (most of them were rar files) in my hard disk, and had "read error" and "data error (cyclic redundancy check)". So I basically moved all the files which were normal out of the disk as I couldn't move the others ("can't read from source file or disk") and now I'm left with the broken files, most of which are important. 40gb of 16,000 files.

Is there any hope for me to recover those files? Any help will be appreciated. Thanks.

Edit: after this, how would I deal with the bad sectors?

Answer:Disk read error for files in the harddrive, want to recover files.

OK! The bad sectors are always one of the killers of data on a hard drive. That’s why we are always asked to back up our needed data at least on two separate drives. So, in the future, you should learn to keep at least two copies of your important data on separate drives or locations.
But, right now, since your drive still could be read on your computer, you could try to run some data recovery programs to take chances. Nowadays, many data recovery programs are developed to help people resolve these troubles.

But, if you are not sure, you could firstly try some drive data recovery freeware such as Recuva, TestDisk and iCare Data Recovery Free, etc.
But, if any data recovery software could not make a difference, you could consult a data recovery expert for help and prepare enough money for it.

Good luck!

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I was attaching a drive, with all my movies, shows and game + add on's to a new unit that I was making for multimedia when I broke off the part that secures the power sata to the board.  I bought a replacement drive and switched the boards only it's showing a small portion of the drive and clicks slightly as well.  Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive

Answer:Harddrive Recover Files

Swapping the boards is only part of the process. You need to make sure the rev of the board and firmware is exact for both drives controller boards ... Do they match?

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I was attaching a drive, with all my movies, shows and game + add on's to a new unit that I was making for multimedia when I broke off the part that secures the power sata to the board.  I bought a replacement drive and switched the boards only it's showing a small portion of the drive and clicks slightly as well.  Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive

Answer:Harddrive Recover Files

Swapping the boards is only part of the process. You need to make sure the rev of the board and firmware is exact for both drives controller boards ... Do they match?

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By using NTFS encryption feature, I had encrypt some files in my Win XP pro.After that, I install Win XP using Advanced option on same partition. That Windows folder is renamed as WinXP.Now I have two windows folders named "Windows" (For old XP) and "WinXP" (For new XP)After, I just delete all old XP files including "Windows" folder from Windows Explorer. I totally forget to decrypt the encrypted files on NTFS file system before delete old XP.Now all encrypted files and the old XP username setting which is found on "Documents and Settings" folder are not opened. Both says same error message "Access is denied".Also I am try to copy that files using Fedora Linux 8 but no use.There is possible way to recover my files.

Answer:Recover NTFS encrypted files in WinXP

Without the encryption key, there will be no way to decrypt your files. It sounds to me like you've deleted any hope of recovering those files. There are ways to recover them, but it requires an adminstrator's account plus access to the public key of the user who encrypted the file, which you no longer have.

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Answer:How to recover all my files from a NTFS formated partition ???

recover my files is a good lil program .

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My friends' windows installation is corrupted and he asked me if I could recover some of his documents from the hard drive. I plugged the hard drive into my computer and I can see the files but I can't open them because it says I don't have the user security privileges. Anybody know of a way that I can copy the files to my computer and be able to open them?

Answer:How can I recover NTFS files from a hard drive?

You need some file recovery software. Search on google for them, most have free trials so you can at least see what it will recover.

I use PC File Scavenger, works best for me.

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Hello all. I've learned a lot from this place over the years but never had a reason to register. Unfortunately, I've got a serious problem on my hands now so I had to now. ;)

My Windows XP system crashed on Monday with a BSOD while playing a DVD. My hard drive had been running at near full capacity for a few weeks (I'm working on a new build) and I think that had something to do with it.

When I restarted the PC after the BSOD, I got an error "A Disk Read Error Occurred." So, I pulled the CMOS battery out, because this isn't the first time I've had start-up issues and that normally takes care of it. It did not. So I ran Windows repair console and did a chkdsk /r /p. That returned "The Volume Appears to Contain One Or More Unrecoverable problems." So, I ran Fixboot and then fixMBR. Both said they completed successfully, but neither worked. I still get the "disk read error" message.

I checked the hard drive using Hitachi's Drive Fitness Test (it is a Hitachi 160GB drive). That passed A-ok, no errors, no problems...the drive is not phsyically damaged or anything.

I've since made Ubuntu and Fedora Live CD's to try and access the drive to get the data from. Neither "sees" or mounts the drive (NOTE:I am NOT a Linux guy, I've had to read a lot of forums for help on how to do this).

Last night I booted with UBCD (Ultimate Boot CD - Overview) and started up Parted Magic. Parted Magic sees the drive as a NTFS drive, but sho... Read more

Answer:Recover files NTFS partition bad MFT won't load

run the hard drive makers diagnostic on the hard drive

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I'm looking for a good software to recover files from a formated hard drive?

Answer:Recover files a formated harddrive

GetDataBack, worth every penny if you buy it.

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My cousin's laptop recently went to crap. The windows system startup folder got corrupted. Anyway, I pulled the harddrive and plugged it into my desktop to pull off her personal files (System restore/repair with CD did Not work)
Anyway, I got it to show up fine on my machine, but every single folder, subfolder, and file requires me to go through the arduous process of about 7-10 clicks to 'acquire the security permissions'
Since there are a good 4-600 photos alone, and numerous folders and subfolders, this obviously is not a very efficient method.
After poking around some, it seems like running the takeown commands through the disk would solve this I correct in assuming that or do I need to run down a different avenue?


Answer:takeown cmd to recover harddrive files?

See /r switch

recursive through sub folders and all included files.

Or get everything onto an external USB this way

Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

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I'm looking for a truly recovering deleted partitions and/or files program.
You can find by the net EASY RECOVER PRO, WINTERNALS DISK COMMANDER and other similar recovering programs. But I checked these programs cannot truly recover deleted partitions and files. They just appearance ($) recover programs. These weak programs cannot recover files/partition from a disk which were just the MBR sector erased!
Do u know a program really works on recovering?


Answer:Programs 2 recover deleted partitions/files [NTFS/FATx]

I have a utility called Lost and found that is the best I have found. I don't even know if it is still available or not. I'm sure you could find a copy somewhere though. I don't even remember if or what it costs. To use it, you run it in DOS from its floppies and point it to the disk to recover then point it to a place to save the files. It is easy to use.

As with all recovery software, it isn't going to recover everything and will possibly recover nothing. I have used it to recover much of the data from disks which have been formatted and repartitioned though I have also not been able to do the same.

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I got a client with their Mac OS screwing up on them with this sort of "Whiting out" of the MacBook screen past login and I'm trying to recover these internal files locked away from the Apple OS format. HFS can detect the recovery, but not the main disk of 222.22 GB of storage that's just locked away there, unable to be labeled or opened for as far as I can tell. What do I do to read this Hard drive? It's not an external one either, it's straight from a mac laptop.

Answer:Trying to recover Some Files From a MacBook harddrive through Windows

Originally Posted by SotoPrior

I got a client with their Mac OS screwing up on them with this sort of "Whiting out" of the MacBook screen past login and I'm trying to recover these internal files locked away from the Apple OS format. HFS can detect the recovery, but not the main disk of 222.22 GB of storage that's just locked away there, unable to be labeled or opened for as far as I can tell. What do I do to read this Hard drive? It's not an external one either, it's straight from a mac laptop.

A Linux Distro booted from a thumb?

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Some jpg files got corrupted and wont open when i moved them from one folder to an other on the same HD. Thought it might have someting to do whit that little thumb-file that comes in every folder, I didnt copy that, so i tried to move it back but then it said
"Access denied. Check if disk is full or writeprotected or if another program is using the file" .

I have seen some similar problems here but those have been with memorycards. dont know if some of the suggestions works for me. havenīt tested them yet. To tired.

Any ideas.


Answer:corrupt jpg files on harddrive after moving them

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i have a corrupt file that will not allow xp to load, turns power off on the system before i can get xp disk to start up... how do i get into a recovery console panel before the thing shuts down? is there another way to to do it??

help before i shoot this thing!

Answer:help with recover of corrupt files!

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I have been using Roxio Easy CD Creator 6 to keep copies of files as a backup by using drag and drop. My cd is now reported as corrupted and Easy CD automatically ran CheckDisc as a recovery. I can now see some files on the cd but they are meaningless to me and I cannot open them anyway. Searching Google I find several utilities for recovering corrupted cd files. Does anyone have a recommedation for one they have used successfully? Do they work for CD-R or only CD-RW?

Answer:Recover files from corrupt cd

free for no commercial use click here

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My computer crashed.  It went right back so it looked the second you take it out of the box when it was new... register with gateway, set up internet, install programs, etc. The sad thing is I wasn't the one using it when it happened so, I really don't know what happened. I tried to go back to a restore point but there isn't any. I've got the computer up and running.  Internet is back on.  My question is:  How do I recover what I had on there before?  Can I recover things I had saved like Microsoft word or excel documents?  Can I recover pictures or other files? Any help is greatly appreciated!  Thank You.

Answer:Compute crashed.... Help to recover harddrive files... virus???

It's unclear what you have done...but if the CD or hidden recovery partition were used to revert back to Day One status then your data is gone...

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I have a corrupt 3.5 Floppy Disc that has important files on it. The disc always worked fine until recently it's prompting me that the disc has not been formatted. What's the best way to recover the files on this disc? Any software that's free that I can download? Any help is much appreciated, thank you

Answer:Recover files from corrupt disc

I've had a lot of success with this-
It's not just for camera cards also works on floppy disks.

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Hi. My computer was infected around Nov 2011 and came back from the repair in December. Everything in my hardrive seemed to be backed up properly. It was only recently I noticed that some of my jpeg images didn't have a preview and OI clicked on them and a "corrupt jpeg" message pops up. Are these images lost for good or is there any way to get them back?

Answer:Corrupt Jpeg files. Is there any way to recover them?

File corruption is common.

The only tool which I know of that attempts to correct corrupted files...would be the chkdsk /r command. Have you run that on the partition/drive in question?


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I've got some Excel files that are corrupted. My fault.... :-(Got them on a USB stick, and accidentally deleted them. Recovered them using "PC Inspector" but although their condition is marked as "good" I'm having no joy opening or even viewing them.I've tried a few utilities that I've found online, but they either don't work, or just throw out goobledegookHas anyone got any suggestions for a recovery program that might bring them back in better shape, or alternatively, any ideas of getting the data out of them once recovered?Thanks in advance!

Answer:Corrupt Excel files - possible to recover

click here

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I have a win 7 home 64 install.
It seems some system files are corrupt..
I ran sfc /scannow and looked at the results and there is a system,web.tlb that it cannot repair. This seems to be part of .net 2.x
I have tried to remove the patches that it was referencing, I still have issues.

If I reboot with an F8 and choose repair I eventually get a password request for my only admin account and it will not take the password, I have changed it and tried again ..still nothing,
If I schedule a chkdsk on reboot it says it cannot get direct access to the disk.
I was able to find an old win 7 cd and boot to it.. and after a few attempts make it to a prompt and ran chkdsk and it cleaned MANY issues.. (took forever)
I suspect that the auto update was on and while updating it was powered down.. corrupting things randomly..
I tried clean boot mode.. nothing better... I removed all anti malware and anti virus. I ran the maleware bytes first and cleaned up whatever it found... and removed any extra stuff from the RUN and RUNONCE in the reg.
I can boot normally but it is not stable.
I can apply patches since when it tries upon reboot it hangs on one of 4000+ files then reverts..
windows update says I only have 3 updates..
I tried an in place upgrade.. i don't have original CDs but I got a wind 7 home sp1 (same as the install) cd and run the setup.. I say I want to upgrade windows.. it hoes and hangs on 20% of 2nd step.. saying it is trying to scan existing system info e... Read more

Answer:Corrupt system files can't recover

Scan the HDD with it's manufacturer's health tool. It may be failing. If so, back up your data as soon as possible and get a new one. Anyway, first thing first scan for health.

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I am in need of a software that can recover corrupted files. I'm not entirely sure whether using the word 'corrupted' is correct, so let me explain my problem.

I had two 250GB hard drives connected on a RAID setup. My motherboard malfunctioned (manufaturers flaw which I got fixed for free) and to make a long story short, one of my hard drives failed. Failed = it makes a sudden "click" or... "tick" noise when accessing a certain section, and gives me access errors.

My question is - is there a specific program that will allow me to recover as much data as possible from this failed drive?

Thanks in advanced

Answer:Recover corrupt files - suggest software

I've seen a free program called PC Inspector File Recovery. Never used it, though I have used the companion PC Inspector Smart Recovery to recover photos from a bad SD card and it worked very well.

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click hereHope this helps .... let Google be your friend.BTW, the caps lock is towards the left of the A on your keyboard, third key up from bottom left.

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I have a 500GB Western Digital External HD. I love it, but the USB cable to the PC is garbage. The peice that plugs into the drive slowly has bent and lost connection, and has corrupted parts of the HD. I need to move the files (which I can browse through but not move most of) onto my PC. Does anybody have a program or recommendation on how I can do this so I don't loose the data before I reformat it.

And yes, I'm using a new cord

Answer:Western Digital 500GB External Corrupt! Recover Files?

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Hi, I'm not sure if this is the correct area to post this question. If not, I apologize. First of all, I'll attach the info from SIW.

Operating System: Windows Vista

Anti Virus Software :In process of installing NOD32
Anti Spyware Software : none
How do you connect to the net : Cable/Wireless
Computer Specifications
- Motherboard vendor: Quanta
- Physical memory: 3062 MB
- CPU: Intele(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz
- Video Processor: Mobile Intel(R) 965 Express Chipset Family
Friday morning, my laptop was still in good shape, however, did notice that it was a bit slower than usual. I turned my laptop off, took it over to my sister's place, turned it on .. at windows login after entering my password it would just load... but won't go into Windows.

Turned it off, couple hours later went home tried to turn it on again. This time the chkdsk scan took part, i believe there's 3 part to the scan, but I only see it 1% (1 of 3) about 5-10 mins later 2% (1 of 3) then it shutdown and automatically restarts and does the same thing. After... i dont' know how many scans, there was that time I saw the screen just running files... 'File segment ##### unreadable...' it would for about 30mins to an hour all the way to about 200,000 + files that were unreadable.

I asked a friend, and he told me to try a restore so at the HP logo I pressed F11/F8 or something to perform the restore. The latest date that I could go back was J... Read more

Answer:NTFS + File segment #### unreadable

Not really worth messing about with if your still under guarantee but if you manage to boot however just try this



Type: chkdsk /f

it will tell you do you want to do the check upon reboot as files are being used say yes

the 'f' stands for 'FIX' so dont worry

Not sure if if will work from safemode but try it anyway

Let us know

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Normally if a user accidentially deletes a file and want to recover it then he can take the following steps:
Load one of the many "undelete" tools (like Recuva) and let it detect,analyze and copy the file to another partition.

Now assume that the partition where the deleted files is stored has no traffic (= nothing more is stored there).

So instead of copying the whole file to another partition it should be possible to recover it "in place".
That means a smart undelete-tool should be able just to re-create the previously deleted NTFS entries of the file and the sector chain on the original partition without having to perform a full copy operation..

All information is available.

Unfortunately I did not found such a smart undelete tool .
All of them require a lengthy copy-operation.


Maybe there is such a tool and I miss it.
Can someone give me a recommendation.

Thank you

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after downloading IE7 and firing it up.I have Googled and found out what it means but there are more potential solutions than you can shake a hat at.I have a restore point, made immediately before I downloaded IE7, which might help but if the File Table is corrupt, then it will make little difference.I have done an emergency file Backup including my .pst Folder, so unless that is corrupt as well, I'm probably reasonably well covered.Anyone know how I should go about solving whatever the problem is?

Answer:"C:\$Mft is corrupt & unreadable"

Until this software had been about for a while and the bugs had been ironed out, before I downloaded it.Then I thought! "What a wasser" and clicked the Download Button.Rats!

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Hi, i have a Windows XP Pro XP2 which is about 5 years old.

Recently when running asquared software to scan my system because i wanted to make sure my PC was clean i got a message from the taskbar that said
"C:\$Mft corrupt and unreadable"

I've never gotten that message before from anything else, this is the first time and like i said It was while doing a "Deep Scan" with A squared.

How serious is this, and is there a way to fix it before it starts affecting my computer?

Answer:C:\$Mft corrupt and unreadable

A couple of things you can try. First, if you have SP2 on your installation disc, run sfc /scannow. If you don't have SP2 on the installation disc you can slistream it using the instructions here. If that doesn't work, try running chkdsk /r from the recovery console.

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C:/documents and settings/Cmpac-Owner\Desktop\saveddta/documents&Setings\allusers\docuemnts\mymusic\samplemusic\Thumbsdbis corrupted&unreadable. Please run he CHKDSK Utility.How do I do this. NOVICE

Answer:db is corrupt & unreadable Click the above link2. Learn quick lesson3. Select the second link down that Google suggests4. Follow instructions on that page5. Let us know how you doHow to run CHKDSK:

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My PC froze. I manually closed it after 30 min's. When I restarted it I had two messages up 1).Corrupt file unreadable. Run Chkdsk utility. 2).Search tool bar problem with desktop index reinstall MSN search Tool bar here http:// toolbar.MSN.CO.UK. 1)I do not know how to run Chkdsk utility. 2. How do I reinstall MSN Search tool bar? Do I type in and then OK to what ever it might ask me to do. Then when I wanted to cut and past 2 pictures from one folder to another I lost the Titles to my folders for a minute. I have since been using the Internet that worked OK, Do you think leave well alone? I wonder do other people have trouble all the time as I seem to.

Answer:Corrupt and unreadable

To run the chkdsk utility click start , click run , then type in the box chkdsk , click OK and a box will open and run chkdsk for you. If you wish to install the msn toolbar then take a look at your first post , the words MSN and search are in green ,hover your mouse over them and a box opens.At the bottom of this box is the link , click on this for a link to where you can get the toolbar from.And yes , the answer to your final question is we all get these problems from time to time , you are not the first person to ever be blighted by problem after problem and I can assure you that you will most definately not be the last so chin up !

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aol software l corrupt and unreadable 123073256 danesauto metrics cmls

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Hi my computer is a dell Dimension 2300 very old but it has very important information that i need to at least recover... Can someone please tell me how to fix it? Thanks

Answer:$mft Corrupt and Unreadable

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So my brother dropped his computer to the ground, and now it is not working properly.
I started windows in repair mode, but the computer freezes like this, but without the repair box.
I was wondering if it is possible to recover some of the files and stuff on the HD, when the computer is unable to boot.
I have taken out the harddrive from my brother's computer, and put it in to my own computer. When i did that, my own computer asked me if i wanted to run a disk-controll or something like that. After it finished, the computer has freezed like this: Imgur
The text at the bottom says: Controll of usn log complete. It has been like that for almost half an hour now, and i am not sure of what to do.
Answers are much appreciated.

Answer:Need help to recover files from a "dead" harddrive

Hello haakelv!

What kind of drive is it that your brother has? Brand and model?

The disk controller is plainly said a chip that controls a drive depending on its type – IDE, SCSI etc. It enables the CPU to “communicate” with the HDD.
The USN Journal is connected with the NTFS format and it maintains a record of changes which were made to the volume.

From what I understand by dropping his PC, your brother broke his hard drive's disk controller which nowadays is integrated in the hard drive itself, and evidently inserting the drive in to your system led to a USN Journal scan, which (if I am translating correctly) CHKDSK has checked the USN log, has repaired the USN Journal data flow and completed. But the system has hanged.

In my opinion the drive is too damaged to load, the disk controller is most likely broken, thus the drive can't communicate with the system on a healthy level.

You could plug the drive out, restart your system, plug in the drive again, go in to BIOS to make sure your own disk is at first booting position and see if you could load into your OS and open the drive through My Computer, but I doubt it would work.

You'll have to use a data recovery software or company if you need anything from the drive.

Good luck!


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I've been using Windows XP Home Edition for 5 years without too much problem. Recently, I have to do a reboot 2 or 3 times before XP boots up. It sticks half way through the boot up sequence. After the POST the xp screen displays and the blue bars go across the screen, the screen freezes but the hard drive carries on working. Now and again the CHKDSK utility kicks in automatically and always the same message displays change.log is corrupt and unreadable when the computer boots up message displays change.log deleted.

Do I need to do a reinstall of XP?

Answer:change.log corrupt & unreadable

I would start by booting into the Recovery Console and running CHKDSK. See if it finds any errors and corrects them.

Do you have a Windows XP disk that came with the computer?

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Hi, I am having trouble copying files to a portable harddrive.
I copied some things from an old computer, then put it on my new computer, and I can only read the files on the portable harddrive.

If I try to write any files to the harddrive, I get the following error:

the file or directory H:\$secure is corrupt and unreadable.
Please run the chkdsk utility.Click to expand...

If I run chkdsk on "H:", first it comes up saying it can only continue in read-only mode,
then it comes up saying "error found - but it cannot continue in read-only mode.

Any ideas how I can get this fixed without having to back up everything to another harddrive, and re-formatting H:?

Answer:H:\$secure is corrupt and unreadable.

The WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
message means you have to specify the F parameter to fix any errors

chkdsk H: /F

try chkdsk /? to see all the options

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/Boot/BCD is corrupt and unreadable

My PC was having some issues overheating so it kept shutting down literally 5 times a day. 2 days ago it was telling me there was a boot error. I tried running chkdsk with 0 errors to fix.

I went on the forums to see if there is any solution, the thing is there is... But it just wont work for me

Status: 0xc000000d
Info: An error occurred while attempting to read the boot configuration data

I tried these steps

BOOTREC /FIXMBR - said it was successful
BOOTREC /FIXBOOT - said it was successful
BOOTREC /REBUILDBCD - failed saying The file or directory C:\Boot\BCD is corrupt and unreadable please run Chkdsk utility

I also tried doing this which I believe is to copy a new boot into a seperate partition


lis vol

( Look to see the drive letter for your main windows partition - if it is D then type as below, otherwise replace D with the letter diskpart gives for the main windows partition)

sel vol d



bcdboot d:\windows /s d: (After this step it just says "Failure when attempting to copy boot files")

bootsect /nt60 all /mbr - Even though the previous step had failed I still moved on hoping it would work it tells me

"Target volumes will be updated with BOOTMGR compatible bootcode."

C: (\\?\Volume{f94edb37-a44c-19e1-8a1d-806ef6e6963})

Successfully updated NTFS filesystem bootcode.

D: (\\?\Volume{f94edb37-a44c-19e1-8a1d-806ef6e6963})

Successfully updated NTFS file... Read more

Answer:/Boot/BCD is corrupt and unreadable

Quote: Originally Posted by Timmylo

/Boot/BCD is corrupt and unreadable

My PC was having some issues overheating so it kept shutting down literally 5 times a day. 2 days ago it was telling me there was a boot error. I tried running chkdsk with 0 errors to fix.

I went on the forums to see if there is any solution, the thing is there is... But it just wont work for me

Status: 0xc000000d
Info: An error occurred while attempting to read the boot configuration data

I tried these steps

BOOTREC /FIXMBR - said it was successful
BOOTREC /FIXBOOT - said it was successful
BOOTREC /REBUILDBCD - failed saying The file or directory C:\Boot\BCD is corrupt and unreadable please run Chkdsk utility

I also tried doing this which I believe is to copy a new boot into a seperate partition


lis vol

( Look to see the drive letter for your main windows partition - if it is D then type as below, otherwise replace D with the letter diskpart gives for the main windows partition)

sel vol d



bcdboot d:\windows /s d: (After this step it just says "Failure when attempting to copy boot files")

bootsect /nt60 all /mbr - Even though the previous step had failed I still moved on hoping it would work it tells me

"Target volumes will be updated with BOOTMGR compatible bootcode."

C: (\\?\Volume{f94edb37-a44c-19e1-8a1d-806ef6e6963})

Successfully updated NTFS filesystem bootco... Read more

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I have a laptop that runs Windows XP and every time I start the computer, it says the volume is dirty and it runs through a system check. When I run Avast virus scan, it tells me that it couldn't scan this file - C:\Documents and Settings\Username\Local Settings\Application Data\Microsoft\Internet Explorer\Recovery\Last Active. It says that the file or directory is corrupted or unreadable (1392). How do I fix this? And if I do fix this, will it take care of the volume is dirty problem?

Answer:corrupt or unreadable file

Your hdd is comprised of clusters, and a dirty volume means that one of these clusters is damaged.Try running chkdsk /rGo to Start, click on Run, and type cmd in the box and then click OK.A black page like the one below will open with a blinking cursor, type in the chkdsk /r then press the Enter key.

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Windows updated and my computer restarted itself this morning and since then everytime i try to use a programmes such as internet explorer, a game or google earth I get a message of: "The application or DLL C:\WINDOWS\system32\urlmon.dll is not a valid windows image. Please check your installation diskette" in a box with a red cross in it in the centre of the screen.
And from a yellow triangle with an exclamation mark in it from the toolbar at the bottom a bubble saying "the file or directory \WINDOWS\System32\URLMON.DLL is corrupt and unreadable. Please run the chkdsk utilty"

I'm completely computer illiterate but can't afford to go and get this fixed by a repair man!! so I have no idea what to do!!

I'm running Windows XP and have an ACER 3630 series laptop.

Please help!!
Thank you!!

p.s i ran the chkdsk utility but it didn't do anything

Answer:urlmon.dll is corrupt and unreadable :( !!!!!!!

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I have recently been getting the message " C:\Documen~1\speeed\locals~1\Temp\werf.tmp.dir00 corrupt or unreadable." It appears when I start some games. I recently ran adaware to clean some things up - could that be the culprit? Or is something more sinister going on here, like a virus or something.
I ran chkdsk, and it said it deleted the files, but I restarted and got the same thing.

Is anyone familar with this? Thanks in advance for any help.

My specs are in my sig.

Answer:Werf.tmp Corrupt or Unreadable?

xflat said:

....wamboozled. Reload your video drivers..........Click to expand...

Gotta be more specific for a guy like me - you mean remove and then reinstall?

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I really hope someone can help me. I left my computer unattended for a short while and when I returned to it the log on screen was showing but it was showing an error message about the logonui.exe being corrupt etc and said that I should run a disk check.

Trouble is, the comp refuses to run one. It also refuses to run the installation disc to enable me to do a repair installation. Re-booting the comp in safe mode just takes me to the frozen log on screen and I can't even turn the computer off properly. This is all extremely frustrating, I'd at least have a go at fixing it if I could actually get in to any of it. Any help would be greatly appreciated.

Answer:Logonui.exe corrupt or unreadable

What is the make and model of your computer. I have a possible solution, but you will lose your stuff.

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I use one of those mini video recording devices (ie. cctv, spy cams, pin hole cams) that takes mini sd cards to record on to.

My question is, lately I've been getting "unreadable or corrupt" files and therefore I can't transfer the files onto my hard drive. The memory size is accurate (so it seems data has been recorded) but the file itself is not movable or able to be copied due to the error message.

It happens to about 10% of all my recordings (so 1 in 10 video files is unreadable/corrupt and the other 9 are all ok and transferrable).

What I'd like to know is what is the cause of this error? Is MORE likely that there is something wrong the mini sd card itself or MORE likely that the error is being caused by the device / mainboard and screwing up the file during saving?

I've done various things like chkdsk, error scan/reporting, mini sd format, and each time it still makes those unreadable/corrupt files.

I'm wondering what is is more likely to be the cause of this problem?

Answer:Unreadable or corrupt file

I'm also wondering if possible a dying battery or battery that is shortened in life may cause these unreadable/corrupt video files when it's trying to save it?

The video recording doesn't stop or die in the middle of recording. It completes the recording and I can start recording another file or just turn it off. It's only when I plug in the usb cable and attempt to transfer the files that some of them end up being unreadable/corrupt.

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hello first time poster. last night my computer was working fine, this evening i turned on my computer and i got a error! the error was....
File: \boot\bcd

status: 0xc0000001

info: an error occurred while attempting to read the boot configuration data.

my set up is a ssd with win 7 pro 64, as C:\. and my d drive is a 500gb and i have a cd-rom that's F.

ok so i booted with the win cd as per the instructions, shown with the boot manager error, and choose repair computer. once i clicked repair comp, i got theis new error message saying..

recenv.exe - corrupt file

the file or dic c:\boot\bcd is corrupt and unreadable, please run chkdsk.

went to the cmdprompt typr c:\dir says theres a temp folder taht 75 mb's throught further searcjhing my c:\ drive is now my e:\ drive. so i ran chkdsk got no errors,

sooooo my boot bcd is corrupt my drive letter is changed... im at my wits end can someone please help me


Answer:boot\bcd is corrupt or unreadable

Work through these steps for Troubleshooting Windows 7 Failure to Boot

Make sure Win7 HD is set first HD to boot in BIOS setup. I'd unplug all other drives and peripherals during repairs.

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Each time the computer is either shut down or started up this message appears incessantly over and over. You just have to click ok to get rid of it 20 times or so, then everything works as it's supposed to.
The intire error that I get is C:\Progr~1Windows NT\TableTextService is corrupt and unreadable. I have tried everything. I've tried to do the sfc/ scannow , and it stops at 30% and says there is an error in OS (C.) I try to back up my files and again it says corrupt OS (C.) to Chkdsk Utility. When i try to scan anything it always comes up with this error. I've also done the HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Policies \ System

* Create a DWORD (32-bit) Value named HideFastUserSwitching

* Set the Value data for HideFastUserSwitching to 1.
That doesn't work eaither. I talked to a Dell rep and they said they have to whip my computer clean. I have had it 4 months and this seams outragous. Can anyone help me?!

Answer:tabletextservice is corrupt and unreadable

Reset the text services and input languages to the language of your choice by following this article: This may solve the problem.

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I'm using XP pro. first this os has caused my pc to stall, crawl and reboot randomly. I got tech support from microsoft and think that issue may have been resolved.

Yesterday (Aug. 17. 2004) the strangest thing happened. I lost access to my D drive. I have two hd's on my system. C and D. The D drive is where I save all my data and now I cant access it. When I try, I get a pop up error stating "D:\ is not accessible.
The file or directory is corrupted and unreadable".

Is there anyway to salvage this drive and/or data? All my work is on this drive and I'll be lost without it.

Please help me ASAP.

Thank you in advance,

PC Newbie

Answer:Drive is corrupt or unreadable

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I have been getting this pop up message from yesterday.

"The file or directory C:\$Secure is corrupt and unreadable. Please run chkdsk utility"

I have run the chkdsk utility during reboot several times, it goes off for sometime and then comes back. Is there any solution to solve this issue ?

Thanks in advance.

I would prefer not to reformat HD. ( if that is possible)

Answer:C:\$Secure is corrupt and unreadable

Hi Arun

Unfortunately, all the articles I've ever seen regarding this error have required either a clean reinstall, or a repair ("in-place") reinstall of Windows XP. [The clean install, as you know, involves wiping the drive]. I haven't had seen any computers myself with this error, so I have to speak from research only.

Microsoft's generic article for this sort of error is here ---;en-us;246026

An often-cited thread at Expert's Exchange concerning your exact error --- --- This thread at one point puts the summary this way:
"C:\$Secure is a metadata file kept by NTFS holding the database of drive
security settings. If it becomes fully corrupted, you'll lose access to the

Should you find any solutions other than those requiring reinstallation, I'd be interested to hear them.

Best of luck
. . . Gary

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I am getting an error message about two documents that are corrupt and unreadable. I have tried to delete them by putting them in the trash, but the error message is: ntitled- Notepad: NOTEPAD.EXE - Corrupt File. The file or directory C:\Documents and Settings\C\My Documents is corrupt and unreadable. Please run the Chkdsk utility.

When I tried to run Chkdsk it wouldn't run, said I needed to restart. Unfortunately, I get an error message there, too.

I also tried deleting the files in DOS, but got the same corrup and unreadable error messages.

As I do not have the XP installation CD, I tried running ComboFix. The instructions suggested that I send the ComboFix Log file to an authorized helper. Please see attached.

Both files are Notepad files, and they are titled Rescued document and Rescued document 1.

First, can I remove these files? Second, if drastic measures are needed to remove them such as doing a complete system recovery, do they present any danger? Or are they just a minor irritation, that is an error dialog message will pop-up when I rerun CCleaner?

Sorry the post is so long. Am trying to give you as much information as I can.

Thanks for your help.

Answer:Corrupt and Unreadable Documents.

Run chkdsk /r, as instructed.

Start/Run..type chkdsk /r (with space between k and /) and hit Enter. Type Y in response to onscreen query and hit Enter.

Reboot the system and let the command run, it will boot into XP when done.

A corrupt/unreadable document is a damaged file or a file which is on what are called bad sectors. The chkdsk /r will try to make the document readable/move it to a good location.


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I have a 250 GB Maxtor external drive. 99% of the drive is OK, I just have several files that will not delete and I get the "cannon delete xyz the file is corrupt and unreadable. How can i delete these files.

What is also strange is that two other files were deleted and reside in the recycle bin of my laptop but I cannot delete them from the recycle bin either, when I select "empty recycle bin"
I get "cannot read for source or disk"



Answer:The file is corrupt and unreadable

try running a chkdsk on the drive

start run chkdsk (drive letter ie chkdsk d: ) /f

/f makes chkdsk do a full scan and repair.


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I ran chkdsk last night, as I do once a month to be on the safe side. Only problem is, my cat knocked the power cord out of the wall, and the comp basically got shut off in the middle of step 4 of 5. I rebooted, everythign worked fine for about an hour or two, everything, including firefox was working just fine. Then I went to open firefox again, and I got some sort of error with C:/$Storage, and I was told to run chkdsk. It then would not let me open firefox, and it was saying that it was not even installed. I tried to run my registry repair and cleaner program, but that was also listed as uninstalled and recieved the same error. I brought up Internet Explorer, and I got the error, but it still came up, as did task manager. Finally, I went and scheduled the chkdsk, then tried to restart the computer. The same error would not let me log out. I ended the login task to force the logout, and I got some error window that just kept popping up. Finally, I hard rebooted, and tried the repair and everything. Except, now it is saying the C drive is corrupted and unreadable, and in the drive properties it is listed as 0 bytes used, 0 bytes available, and I when I try to run chkdsk, it says it cannot connect to the drive. System Repair doesn't work, and there are no restore points(Which is funny, considering I created one before I initially ran chkdsk the first time)
When I start the recovery mode, I get prompted to choose my keyboard setting(I choose US) then it asks me to boot my... Read more

Answer:Volume C corrupt and unreadable

Try scanning the hard drive with the hard drive manufactures diagnostic tools and see just what the issue with your drive.

Can you tell us what kind of drive you have?

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I have windows xp. service pack 3.
My computer freezes completely and unexpectedly almost every time I use it. All i can do than is shut it down manually.

When I start up my computer I get a lot of errors that pop up. Most of mention something about wbem. When I tried to install some programs I got the message: "c:\windows\system32\wbem is corrupt and unreadable please run chkdsk utility"

Can u help? I googled it and got nowhere. I did registry cleanings with ccleaners and aml free registry cleaner but to no avail.

Thanks for helping.

Answer:wbem is corrupt and unreadable

Please make sure the syntax is correct. I really can't see why you would have wbam installed. Is this a work computer? Have you run chkdsk?

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I have an external hard drive that failed today. I presume it's because I have a loose USB cable, and it got pulled out while the drive was being used. Anyway, there's information on that drive that I really do not want to lose. Windows actually asked me to format the drive, but I don't want to do that. Is there anything I can do to get my data back?

I thought about formatting and then using a data recovery program, but there's no guarantee that I'll get all my data back, is there?

Oh, and I can hear the drive spinning just fine, so I don't think it's gone beyond hope. I'm pretty sure a format would put it back to a state where I can use's just that all my data will be gone.

Answer:Directory is Corrupt And Unreadable

Recovery Software

Try this one:
It is free for up to four folder down, ie
E:\Documents and Setting\UserName\My Documents\My Pictures
1,2,3,4 folders down

Here are a lot free ones to choose from

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After a storm knocked out my power while I was at work , along with shutting down my laptop as I'm guessing it was plugged in, my hard drive has said the c:/ is not accessible, file or directory is corrupt or unreadable

So I'm wondering where I go from here. Can it be fixed or is the drive now dead? I can still boot up my laptop normally, as well as open things in folders or run programs. However I can't clivk or explore the drive without getting the alert, I can't save or delete any files, nor can I move them.

I ran an sfc/ scannow but it failed at 13%

I have a Toshiba satellite a505 laptop with windows 7

Answer:C:/ not accessible. Corrupt or unreadable

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Hey, I am computerally retarded, so here's my deal:

My brother built my computer and installed XP Pro on it. I don't have any xp disks or anything like that, so I'm not sure what to do.

I keep getting this error message: the file or directory c:\windows\system32 is corrupt and unreadable. Please run the Chkdsk utility. Also, my computer keeps restarting itself for no apparent reason. I've run virus stuff, adware stuff, trojan killers, etc.

When I run chkdsk, it says it will run on next startup. when it runs on the next startup it says it's unable to run!

Any helpful hints???

Answer:System 32 corrupt and unreadable. !?!?!

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when I log on to msn I get a message saying the below file is corrupt, unreadable and recommends I use chkdsk(I'm not sure how to use this, I tried to use it, dont think it worked). Msn still works, so I don't really know the effects of this corruptness, except a different display pic comes up every time i log on.

The location of the corrupt file is;
documents and settings/pc user/Application Data/MSN messenger/2470070473/listcache.dat

I put this listcache thing into the recycle bin, but then I restored it in case it was important. What should I do about it? There may be other corrupt files that I dont know about. I was in the process of defragmenting the pc today, but a pop up came up saying it couldnt work because of the above file (something like that :))

Answer:Corrupt and unreadable file

From what I can tell it is just a cashe file.

Try putting it back in the recycle bin, then log in and see if the file rebuilds itself or if errors are generated from the removal. If all else fails, just restore the file as you did previously.

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Ok well I formatted my previously fat16 4 gig drive to a quick format NTFS drive. Well already I'm noticing a lot of lag (moving a large file to the recycle ben took just about 45seconds, just moving not deleting). When I went to defrag the drive because I know defragging on a small drive does a lot more than on a large drive (say 200gigs or so).

Well, the drive contained a very large unmovable space, which I never used to see on it as far as I can remember. Does a quick format do such things like that? Would that be causing my slow performance? I was going to leave the computer on and let it defrag because it looked like it was going to take a long time (the drive was already heavily fragmented for some reason). Should I just do a normal NTFS format instead of the quick one?

Well pretty much my whole computer was on my 73gig drive, but I didnt' format it, I'm currently using my 4 gig as my main drive, because the 73 is unbootable. I'm fine with just installing things to my d drive but it has been affecting my gaming proformance and I can't think what is causing it unless it is the problem above. I don't see why games would run even slower than before on my 73 gig drive. I just keep coming back to the above problem for my solution.

Could it also be though something with the system trying to access my second harddrives registry because when I run games they arn't located in my current registry. Still couldn't figure out how a game ... Read more

Answer:Format with NTFS or Quick NTFS format?, Also: 2 harddrive gaming problems

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I tried to merge two adjacent NTFS drive partitions (one with my OS and programs and one empty) using Minitool Partition Wizard. I ended up with a BSOD and NTFS stop code error.

I tried EasyRE to fix this automatically. It failed. Then I tried using Windows 10 installation media to make the repair, to no avail.

I went back to EasyRE, which has GParted on it, to see if GParted could check the partition. It sees the partition, and seems to know my OS is there, but can't read any data on it. It returned an error, but I'm unable to save the details of it onto a flash drive, due to the online instructions not matching what I see on my computer. The message GParted gives me, though, is:

Unable to read the contents of this file system!
Because of this some operations may be unavailable.
The cause might be a missing software package.
The following list of software packages is required for ntfs
file system support: ntfs-3g / ntfsprogs.

I don't know what to do with this information, or how to fix my computer.

I didn't take an image but have all of the data on another machine. I'd like to be able to flip a switch and make the partition data visible, rather than format the partition and reinstall Windows and all of my programs.

Any ideas?

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Can't log into windows. it keeps trying to do a system check on start and will just keep cycling through this. if i tell it not to run the check i get to the log on screen and it will let me type my password but it doesn't seem to respond to enter. on one log in attempt it told me that microsoft shared is corrupt or unreadable and to run the chkdsk utility - but i can't log in to do this. I have tried to start in safe mode but it gets so far as /windows/system32/DRIVERS/null.sys and then just seems to freeze. PLEASE HELP ME!!! Thanks

Answer:microsoft shared corrupt or unreadable??

Hopefully you either have the XP disk or an installed Recovery Console, from which you can do a chkdsk /r on the system drive. But first you need to back up data, because you could lose it in the process. If that doesn't do it you may be headed for a Repair Install. See

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I have just had a message on my pc it saysWindows Corrupt FileThe file or directory c\windows\registration is corrupt or unreadable please run the CHKDSK utility.what does this mean?

Answer:corrupt or unreadable file or directory

Double click My computer Right click on C:\Properies\Tools Disc checker. But before ding what it asks try runningSFC /SCANNOW with you WinXP disc in computer

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Lately whenever I start my computer a box appears stating that the file or directory is corrupted and unreadable of what appears to be Windows Updater. (I've attached a photo so you can see).

I've attempted to research this on-line with no luck and basically have no idea what I'm doing.

Help would be much appreciated. Thanks in advance


Answer:Windows Updater Corrupt/ Unreadable

Hello and welcome to the forum

I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.)

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.
Good luck

Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs.

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I had run many of my AV programs and all seemed to be going well, I have XP SP2, and now this corrupt message appears. Here is my HIjack this log, for any of you truly gifted and experienced techies to ponder over. Thanks for any and all help!!

Logfile of HijackThis v1.99.1
Scan saved at 8:48:43 AM, on 1/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Documents and Settings\Melissa\Application Data\U3\00001770C96080E3\LaunchPad.exe
F:\AV Stuff\HijackThis\HijackThis 1.99.1.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.client... Read more

Answer:hijack this log for- $secure is corrupt and unreadable

From what I understand you problem does not stem from malware even though you do have some.Lets do the cleanup and see.

Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.

O2 - BHO: (no name) - {4465CAB2-5270-0ADE-0460-5A00BBCB8B90} - C:\WINDOWS\system32\nkzdiwhm.dll (file missing)
O2 - BHO: (no name) - {4F570AD2-8D23-4BDA-81EB-02ECDC50CBFB} - C:\WINDOWS\system32\pmkhh.dll (file missing)
O2 - BHO: (no name) - {A051B1FF-8D7E-418B-AABE-4FF82F4280A2} - C:\WINDOWS\system32\ssqolkj.dll
O2 - BHO: (no name) - {FED4530C-18BC-4BF8-B55C-8E20D5376DD1} - C:\WINDOWS\system32\mlljk.dll
O20 - Winlogon Notify: ssqolkj - C:\WINDOWS\SYSTEM32\ssqolkj.dll
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe (file missing)
O23 - Service: Microsoft cache control (MSControlService) - Unknown owner - C:\WINDOWS\system32\windows (file missing)



Download SDFix from here and save it to your desktop

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, ta... Read more

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Based on what I read on this thread: Disk structure is corrupt and unreadable I did everything as instructed by Jumanji..

However, my case is similar to this one :
Corrupted disk structure, tried repair, only found one partition.

Tried GetDataBack by NTFS (not simple edition) and got the same result as the user named "neoplasm".

Tried to run TestDisk and repair MFT. The result I got was "Can't read NTFS MFT.'
Dont think I can run PhotoRec because I dont have any other HDD to store recovered files..

Right now I am running Easeus that was suggested by Anshad Nervana. Hopefully this stuff will work. However I really do hope someone can help me up on this.

P/s: Jumanji you you ever read this please help me

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I dont have a clue ...during boot up, my laptop flashed a screen reading (something like) "checking file system on c:
type of file NTFS"
and then gave me 9 seconds to allow or not...had no clue so i let it...WOW
it started checking and quickly showed a full screen of lines reading "inserting an index entry into index $0 of file 31752" with the last line just blinking...forever. i finally shut down by holding the power button. when i restarted, at the option to not check for consistancy, i said no. When desktop opened, i was flooded with alerts that many files were corrupt and unreadable...i would guess at least 50. i ran Eusing registry cleaner and after that i was left with only 2 related to a fonts tff file,(c:\windows\fonts\margett.tff) is corrupt and unreadable, and the infamous c:\$extend\$ObjId is corrupt and unreadable.
in google, this seems to happening a lot. i hadn't used that computer in quite a while, so last week i updated all of my security programs...didnt seem to cause any probs at the time.
any advice would, of course, be appreciated.
speak your mind, even if your voice shakes

Answer:C:\$extend\$objid Is Corrupt And Unreadable

Hi Jefffox and welcome to BleepingcomputerTake a look here: and here: you having something that looks like this: scrool down the page until you see a typical results.Does it look like that? Before you shut down your computer what does the results say, Does it JUST say inserting an index entry into index $0 of file 31752. RegardsExtremeboy

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It is an external 2.5" hard disk with USB3 interface. Is there any way to rescue it?

The disc management shows RAW file system and 100% free space, which appears to mean it can be used after being reformatted. But I am not sure whether I want to use it again. Comment?

Answer:File or directory is corrupt or unreadable.

To rescue disk or contents ?
If you want to rescue disk only, you can try to reformat it and than check it's health with some of the programs from here: Download Hard Disk Drive (HDD) Tools Tools for Windows - MajorGeeks If it's not damaged, no bad sectors etc. than it should be safe to use.
To attempt to retrieve contents, you can try some programs from here; Download Data Recovery Tools for Windows - MajorGeeks

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Hi,My laptop has become poorly again (it had a CD drive replacement a few months back, which incidentally is still temperamental, not sure if that info will impact on the problem below??)It is a Maxdata laptop running Windows Vista Home. It is due for a clean and defrag I know but I can't do this as it is currently not working at all!Whenever I try to open anything, i.e. Internet explorer, itunes, Windows Help and Support, I get one of two error messages in the bottom right, either "Werfault.exe - the file or directory C:\Users\ myname>\AppData\Local\VirtualStore\Windows is corrupt and unreadable, please run chkdsk utility. Or the same message with Iedw.exe at beginning instead.I couldn't get chkdsk to run first of all, but then managed it through command prompt, it ran on restarting and found nothing. On the advice of a friend I ran sfc/scannow and it said it had found some corrupt files but was unable to fix them and gave this C:\Windows\Logs\CBS\CBS.log which I can't do anything with, whatever I do says access denied. (I am the only user/administrator).Can anyone help me? What/where might these corrupt files be and why? and what can I do?! (Is it anything to do with the fact that I haven't installed service pack yet that popped up in my windows updates yesterday?)Many thanks!

Answer:Corrupt and unreadable - chkdsk - won't work!

I had a BSoD pop up yesterday which said something about a 'bad proof header' possibly, I didn't read it fast enough. But everything restarted and was fine until now! Ta!

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When I boot my computer, I am getting the error message "The file or directory C:\WINNT\Temp\AeXAM\AeX11.tmp is corrupt and unreadable. Please run the Chkdsk utility". Once I click OK, similar message appears with AeX11.tmp replaced with AeX12.tmp.

I am able to login to the computer but most of the times, the desktop items or the start menu doesn't appear and it just shows up the background. Sometimes, it allows me to see the desktop but with a few keystrokes or mouse movements to run the Chkdsk, my laptop hangs.

I am able to boot it in any other mode like Safe mode, Safe mode with command prompt, etc..,

I would appreciate any help that you could provide me in solving this issue.


Answer:AeX11.tmp is corrupt and unreadable. Please run Chkdsk

Sorry, I had meant to say : I am NOT able to boot in any other mode...

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So it was working fine and then it got slow when putting things on it and then blah it wont let me open it. if i managed to get the attachment thingy right you the drive f: which is giving me the problems i tried to circle it in paint.

Answer:disk structure is corrupt and unreadable

i have alot of important files on it and would like to keep them

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My sister's laptop is getting the following error messages every time she turns on or off her computer.

"the file or directory C: is corrupt or unreadable please run the chkdsk utility"

"windows logon: logonui.exe - corrupt file"

I told her over the phone to do a full scan with nortons which didn't find anything so i told her to install & run Malwarebytes Anti-Malware free edition & it found 26 items which are now removed. We tried running the CHKDSK utility but every time we try starting it the screen disappears & doesn't run. I did some google searches & read the problem may be a hidden file is damaged & the only way to fix it is to reinstall windows or the hard drive is failing. In a couple of weeks my sister will let me reinstall windows vista for her but if their's anything else we can try before then i would appreciate it.

P.S. Her OS is Windows Vista Home Premium.

Answer:Solved: Drive C: is Corrupt or Unreadable

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A WD My Passport 2TB USB drive started giving me beeps at startup and shutdown a few days ago. Today I cannot access the drive contents and get the message in the thread title. I also got messages before this saying the disk needed to be formatted. Tried a new cable from another WD My Passport, didn't change anything. Tried it on another computer, same message.

Right click drive, Properties > Tools Tab > Check Now. Says Windows cannot access the drive.

Have I permanently lost the drive contents?

Answer:Disk structure is corrupt and unreadable

OP again. Tried this: run > cmd > chkdsk e: /f

See the attached for the result. The prompt in the box is blinking but nothing seems to be happening.

Tried Recuva. Disk not accessible.

Pandora Recovery, "device not ready", it's greyed out.

Tried wiping free space with CCleaner. Says the drive has an unrecognized file system.

In Manage, I see the drive is shown as RAW. Also, tried changing the drive letter, but this brings up "the drive needs to be reformatted".

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I try to run chkdsk utility in Command Prompt but there is a message
"You have to invoke this utility running in elevated mode".

Can anyone me what should I do??

Answer:The file or directory c:\$mft is corrupt and unreadable

It means you need to run it with administrator priveleges.
Right click the Command Prompt shortcut and choose "Run as administrator".

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I have a CBS.log file that is corrupt. Anyone else run into this issue before?

Every time I boot up this Dell Inspiron laptop, it wants to run Chkdsk before startup. Yet it never seems to help. Every time I try to install Vista SP 2 or some Dell Inspiron drivers, a pop-up window down by the taskbar displays:

"The file or directory C:\Windows\Logs\CBS.log is corrupt and unreadable. Please run the Chkdsk utility."

I tried running FileAssassin, Unlocker and KillBox so far. I even tried booting into the Windows Vista/7 recovery options - tried deleting the file within the command prompt and ran Startup Repair for kicks. Even System File Checker doesn't work, it stalls at about 58%. I tried SFC under both Vista and 7 PEs to be sure. Using the 7 PE, it says there's something else "pending" and couldn't complete, not much of a revelation.

So, fellow Geeks, any tips for solving this particular issue? Any idea why the log file keeps showing me a pop-up whenever I try to run an installation? I know a complete wipe of the drive might be in order, but I got some time left to mess around. Thanks.

Answer:Deleting/removing corrupt and unreadable CBS.log


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I have a customers computer that is running Vista home premium sp1. The programs that are already installed on it run fine. When you try to install a new program it gives an error that says "ShellExecuteEx failed; code 1392. the file or directory is corrupted and unreadable." or just "the file or directory is corrupted and unreadable." You can download program files just fine but when you try to run them you get the error. The same occurs when you try to run things from a flash drive or CD. The files on the flash drive or CD are good because you can run them on another computer just fine.
The computer has Windows Defender and Ad Aware 2008 on it and I ran those to check for malware but they don't detect anything. I also tried running Trendmicro and Bitdefender online scans but got the same errors on those. Panda ActiveScan ran and didn't detect anything.
The computer has AVG 8.0 on it and doesn't detect any virus or spyware at all.
I've tried running the registry editor on Ccleaner but it doesn't find any errors.
I've tried running chkdsk several times but it doesn't detect any problems. I've also tried to do the repair computer option from the advanced startup menu but nothing changes.
I've tried to boot into Safe Mode but I still get the same results.
I've tried searching technet and other forums but with no luck.
Any ideas?

Answer:file or directory is corrupt and unreadable

Since you're able to use TechNet, I assume you are experienced. There could be a problem with how Windows is using the ShellExecuteEx command if you are able to access the files on another PC. Have you tried doing a system restore to when your PC worked normally? There is little information on the 1392 error code.

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Hi, I am having problems with my laptop

I can no longer access certain internet sites, such as my gmail account and facebook, seemingly no sites that i usually use will open - but can access this forum plus school email and random others

application errors often pop up for things like
MOM.EXE, ieuser.exe accompanied by the following

Han\Users\AppData\Roaming is corrupt and unreadable

some of my programs will not open for example Mozilla Firefox

i can answer questions but obviouly dont know anything about computers. My malware protection is out of date and I don't know why this has happened OR what to do about that or any of my problems.

I use wireless internet connections at school and at home and simply bought my computer (not knowing anything but what the salesman told me, eg. This is all you need!) Until now everything has been smooth.

Any help would be much appreciated, even if that is simply that i need virus protection, rebooting or to pay a compter tech! I have really no idea what to do and wish to avoid further problems and being ripped off!

Thanks everyone


Answer:AppData\Roaming corrupt and unreadable!

When running into unknown problems a reboot (also known as a Restart) is a good and quick attempted fix. I think, the way Windows gets messed up, that a reboot a day is a good idea, although not as necessary now as in the good ol' days of Windows 98SE and earlier.

I assume from 'AppData' and 'Roaming' that you have Vista.

Click on the Start orb - click Computer - right click on your hard drive (probably C) - click on Properties - click on the Tools tab - click the Check Now button - make sure both options are checked and click on Start.

You'll get a message that errors can't be fixed while Windows is using the disk. Accept the offer to run the disk check on the next boot, and Restart your system. This may clean up some of the corruption.

EDIT: This will take time. An hour. Or hours.
Report back on what problems (maybe all of them) still exist.

My guess on why your malware protection is out of date: you are using a Norton or McAfee or other Security Suite that was pre-installed with a short trial subscription of 30 to 90 days. You are now past due making the decision (and acting on the decision) to pay for another year of updates or to uninstall the beast and choose a combination of freeware to give you your needed protection. I opt for the freeware choice (with one exception) but for you I advise sticking with your Security Suite, or replacing it with another, for a year, during which time you can learn more about the various threats,... Read more

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When I plug my SD card into my laptop, i try to open the folder to view my pictures but windows says 'the File or Directory is Corrupt and Unreadable' but i can see some of the pictures in the icon where you see a a preview of the folder (vista). Does anyone have any suggestions?

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