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Can anybody help me solve 0x8004fe21 error

Question: Can anybody help me solve 0x8004fe21 error

Hi

Genuine windows error keeps popping up and I can't figure how to solve. Copy of diagnostics below. Any step by step help would be greatly appreciated, as Microsoft's solution is to buy another activation code it seems!


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {B839CF76-018F-48B7-877A-3C5732677C7E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B839CF76-018F-48B7-877A-3C5732677C7E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3257849372-1069958870-667795844</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 5738 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.16. </Version><SMBIOSVersion major="2" minor="5"/><Date>20090826000000.000000+000</Date></BIOS><HWID>50023907018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>31F22DCB275673A</Val><Hash>/fm7VOtNR4377ogJZDrbnYw7bEo=</Hash><Pid>81602-925-8703145-68887</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-2332009
Installation ID: 000412937366416213314516195795262666048991203352021614
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 03/03/2015 23:24:49
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 3:3:2015 22:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys

HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEA6GGcsEBUEscqqnwXmohsR4ZNygRGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm

Relevance 100%
Preferred Solution: Can anybody help me solve 0x8004fe21 error

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Answer: Can anybody help me solve 0x8004fe21 error

If KB3004394 is installed - uninstall it, reboot twice, then post a new MGADiag report
...note that Windows Update will then detect a new version of KB3004394 to be installed - this should not cause problems.

9 more replies
Relevance 57.81%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-K9WFV-6G4BF-MX898
Windows Product Key Hash: HYdsMUJM7ZHuIkEsHEREa81psRU=
Windows Product ID: 00359-OEM-8703377-96369
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6596204B-5B28-4D08-BE2C-36AE2C9084ED}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3... Read more

Answer:Error with Genuine but Windows is 100% original (error 0x8004fe21)

Hi there

From the command mode (run as administrator) type SLUI 3 (note keep the space between SLUI and 3)
At the popup which says enter or change product key enter your Windows key -- everything should then be OK.

Cheers
jimbo

9 more replies
Relevance 57.4%

I reinstalled Windows 7 Ultimate x64 on my Dell xps15 laptop after got an SSD. It was an Dell OEM version from the backup disk. Did this before and never got this problem. This is what I have done so far:

1. First it always says Genuine Windows when I check the bottom corner of the control panel->system;
2. Followed one instruction by removing the tokens.dat file and reactivated windows. It was successful but still got 0x8004fe21 after restart;
3. Tried the following link Noel posted in another thread (yes I have read many Noel's posts )
Genuine Microsoft Software
No problem. Activation was successful;
4. I checked and I don't seem to have KB3004394 installed. However I do remember after this reinstall I got an windows update error and google search told me it was caused by some root certificate update. I uninstalled it and was then able to update the rest of the updates. Windows prompted me to update the same root certificate update and I did it (maybe I shouldn't do this??)

Here is the output from MGADiag. Thank you so much for all your help!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.0001010... Read more

Answer:0x8004fe21 error: yet another case :(

The report shows no problems with WGA.
Please attempt validation at www.microsoft.com/genuine/validate using Internet Explorer - what happens? If it fails, please post a new MGADiag report.

1 more replies
Relevance 56.99%

I have recently been getting the above error.
My Windows OS is genuine and has been installed for a long time.
Can you advise on how to resolve?

Here is the MGADIAG report

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {701F7FC7-24D4-4422-A9C7-E0A55B74AFD6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA... Read more

Answer:genuine windows error 0x8004fe21

It looks like something has corrupted the WAT update -


Close all open windows.
Open an Elevated Command Prompt window, and type the following command

wusa /uninstall /kb:971033

and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete

copy and paste the output (if any) from the command prompt window to a reply here,
Reboot

reinstall the update from http://support.microsoft.com/kb/971033
Reboot

run another MGADiag report, and post it.

1 more replies
Relevance 56.99%

Hi,

The dreaded Windows Genuine error started popping up on my PC over Christmas. Been ignoring it for a while as I found a few posts suggesting Windows Update KB 3004394 had broken things and MS would eventually fix it.

Still popping up and I'm reasonably sure of my PC, purchased as refurbished from registered supplier.

So, my MGA report is below.

Chris.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-P9F74-26GR4-2G7P2
Windows Product Key Hash: bgtTCmHwHns7b6yw4jZ/MMLuse8=
Windows Product ID: 00371-OEM-9083087-95800
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {051D891A-F6AA-471B-9EB3-EB2FEB2D307E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cach... Read more

Answer:Another Window Genuine error 0x8004FE21

Just checked my result against rg2014 and they look the same. Can I assume KB3024777 will solve it?
Chris

9 more replies
Relevance 56.99%

So i have had this PC for well over 4 years now and within the last month, i have this error appear.
It happens twice a day at the exact same time
"This computer is not running geniune windows"

The software is geniune, the pc was sold to me with Windows 7 Home Premium but we purchased the Ultimate upgrade to work with SBS 2008

Is there anyone who has any ideas, because this error has me stumped?
It isnt causing any issues, its just becoming a nuisance

Thanks in advance

Answer:Windows Not Genuine Error - 0x8004fe21

Windows 7 Pro not genuine frustration (error 0x8004fe21)

Windows 7 Pro not genuine frustration (error 0x8004fe21)

Please read how NoelDP (one of our resident experts) solved this problem.

2 more replies
Relevance 56.99%

I got this computer 4 years ago from HP, and around January this year, I started getting this error. It was after some updates, I believe. Since, I've tried calling Microsoft twice, and HP once to no avail. I know my windows is genuine, because I purchased it from an OEM. So I'm wondering if you guys can help me out!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D1EB7326-E9FE-45ED-9357-377DD79E9C7F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x8007... Read more

Answer:error 0x8004fe21 - Windows not genuine

It looks to me like you have installed MUI Language Packs, using Vistalizator.
Please see the following post...
https://social.microsoft.com/Forums/...enuinewindows7

You need to uninstall ALL secondary language packs, leaving you with just the one native to that copy/install of Windows.

5 more replies
Relevance 56.99%

Help! I have been getting the "Windows Not Genuine Error - 0x8004fe21" error message for the past few months. I have Windows 7 Professional 32-bit, SP-1. I have had the computer for over a year and this message started appearing just a few months ago. Microsoft was no help with phone reactivation or live help assistance.

I did not perform any hardware upgrades before this started appearing and have tried many other suggestions listed online (including many of the ones here listed by Noel)...still to no avail.

Any more suggestions? Thanks to anyone who can help!

Here are the results of my MGADiag report:


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BGF4Y-8H6XF-WWPJD
Windows Product Key Hash: zsosLf3IPuZKiVe5KQ7q+1l/2Ak=
Windows Product ID: 00371-OEM-8992671-00467
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06504446-3B64-4642-A370-8713A8C9E55E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cac... Read more

Answer:Windows Not Genuine Error - 0x8004fe21

So, I've spent the past few hours continuing to diagnose what is wrong. I tried a few more procedures I found online and think I've finally resolved the issue.... it was a lot of trial and error, but maybe one of you experts can tell me if my MGADiag report looks clear now.

Here's the new report:


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-R8JGQ-T98RW-JGBJG
Windows Product Key Hash: /ZZZ3pSp5FGzj8t4ZA5+2GmO/cY=
Windows Product ID: 00371-OEM-9315613-15427
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06504446-3B64-4642-A370-8713A8C9E55E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Si... Read more

9 more replies
Relevance 56.99%

Hi I started geting this error and I can not update my Windows. I contacted Microsoft support and they told me that I have a virus or malware. I checked with a sofware supplied by them and I dont have any virus or malware. I called them back and they told me that I have to pay them 99 dollars to fix my issue.

Any sugestins how I can do this by myslef.
Thank you in advance.

Answer:Windows update error 0x8004fe21

This error is typically caused by bad connection.
This is often caused by malware - what did MS have you run?


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

3 more replies
Relevance 56.99%

I recently reinstalled my windows a few days ago onto a new SSD, went fine, updated everything etc... Now it's giving me this error, although I've activated my windows at least 3 times to rid this popup by "change product key" in the system window and also went through tech support on the phone. It is validated as genuine each time. (Not much help from tech support). If I could just suppress the popup as my computer is still saying it's genuine everywhere else. (going to upgrade to Windows 8 when it's released for the windows upgrade program so if I don't NEED to fix the core problem, suppressing would be alright)

Any and all help would be appreciated. Thanks in advance!

Answer:Windows Not Genuines error 0x8004fe21, Please Help.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

9 more replies
Relevance 56.99%

had win7home, upgraded to win7pro in order to utilize xpVM have been hung up on many times for over 2 hours trying phone option after trying activation tool thanks in advance....I hope MGADT output follows: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-MFDDR-M6784-Q2FBW Windows Product Key Hash: cPXHLk6AamXMhTcwtHgnPtcu0Bg= Windows Product ID: 00371-618-2952897-85206 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {3FA91E61-85C4-4FCC-9C12-E9D59F62ACA7}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.140303-2144 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Standard Editi... Read more

Answer:win7 validation error 0x8004fe21

If this problem started in the last couple of days, it's likely the result of a botched update from MS

Uninstall update KB3004394

reboot twice, and then post a new MGADiag report

9 more replies
Relevance 56.99%

I've had this HP computer since about 2010, and I am getting the Windows Genuine error for the last few days. Correlated, but not sure if causal, I did a round of windows important updates recently and never got the error before doing so.

Thoughts?

Thanks, Wes


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6024ABF0-B542-4739-B612-5F056DE00CBA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAdd... Read more

Answer:Windows not genuine? error 0x8004fe21

Hello guinnw, this is probably due to one bad update.

Try downloading this new update and reboot your PC.
https://support.microsoft.com/kb/3024777

7 more replies
Relevance 56.17%

I am using a DELL laptop for last 3 years with Windows 7 Professional 64 bit. Suddenly from last few days I am getting Windows 7 genuine validation error with error code 0x8004FE21. I have gone through the previous threads of this forum (Windows is reporting it isn't genuine, Validation code 0x8004FE21). It didnot help me much as my results were different. Thanks in advance if any one can solve this issue. I have also attached the Diagnostic Report of Microsoft tool.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C39365C5-F2A9-4F07-ABE8-6C0FCF1AA0A5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x8007000... Read more

Answer:Windows 7 genuine validation error: 0x8004FE21

If this has been happening ONLY since Tuesday's updates, then...


See the notes in http://support.microsoft.com/kb/3004394 - it is not advised to uninstall the update if already installed as it may cause other issues.
MS have since released a new patch designed to resolve the issues caused bythe failed patch..

http://support.microsoft.com/kb/3024777

3 more replies
Relevance 56.17%

My HDD crashed and I had to reinstall windows about a year ago and had to do a phone activation since online activation didn't work for me. It was all good till few months back when I started getting error popups with error 0x8004fe21. Also Windows update fails with different messages. Please Advise !!

Any and all help will be appreciated. Thanks in advance!


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XDMC6-G639X-97D92
Windows Product Key Hash: sFBmWfvj9hZwF5BY0r86fr0HZzg=
Windows Product ID: 00426-437-2553213-85203
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E5C9F084-5C5F-47C2-9094-4CB7EA7328DD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x... Read more

Answer:Windows 7 Ultimate Is Not Genuine - Error 0x8004fe21

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

3 more replies
Relevance 56.17%

I've been suddenly receiving error message regarding Windows activation. I do not have the KB3004394 update installed.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-YJFBT
Windows Product Key Hash: 2zS4HpgkrDz4RjufBCNtqa4qAmI=
Windows Product ID: 55041-034-4386957-86233
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {E8333F48-CFE8-4B85-A059-11D893821939}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80... Read more

Answer:Windows 7 Enterprise Authentication Error, 0x8004fe21

Welcome to our forum Redopal.

Need some more information. Could you do this while we wait for a expert to take a look at your log.

Please fill out your system specs completely, it would be helpful.
Use this tutorial by Brink.

System Info - See Your System Specs

Could you also tell us where you got Windows 7 Enterprise from?

6 more replies
Relevance 56.17%

here is my MGADiag reportDiagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 0x8004FE21Cached Online Validation Code: 0x0Windows Product Key: *****-*****-MGV6H-XCF6R-F76B4Windows Product Key Hash: kW/nY6iVDksk/0m8t6X1dh337Lc=Windows Product ID: 00426-293-2665036-85616Windows Product ID Type: 5Windows License Type: RetailWindows OS version: 6.1.7601.2.00010100.1.0.001ID: {557F9A92-1D5B-41B2-B147-450A8B8AF27C}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 UltimateArchitecture: 0x00000009Build lab: 7601.win7sp1_gdr.140303-2144TTS Error: Validation Diagnostic: Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 114 Blocked VLK 2Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2OGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1... Read more

Answer:windows activation technologies error 0x8004fe21

Go into Device Manager > View, check > Show hidden devices.If Security Processor Loader Driver is listed, make sure it is Enabled.Reboot.

15 more replies
Relevance 56.17%

I have Gateway AIO almost 2 years old and recently after the latest Windows updates I got this problem. Any help would be much appreciated. Thanks,

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BFC1018F-FE12-4F34-86D8-284F83F1EAC5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diag... Read more

Answer:Windows 7 genuine validation error: 0x8004FE21

There is a problem with your Software Protection Service - something is preventing it from starting on demand the way it should.
Please use the following in an attempt to isolate the cause.

Click on Start
in the Search box, type
SERVICES.MSC
and hit the Enter key - accept the UAC prompt if you get one.
Look in the console for the Software Protection service, right-click on it and select Properties.
make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
Post back with your results, and a new MGADiag report.

If it doesn't start, then please do the following...
Please open an Elevated (Administrator) Command Prompt window and use the following commands....

net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc

Copy and paste the output to your reply


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter K... Read more

9 more replies
Relevance 56.17%

I have been using this Dell XPS tower as the original owner for several years. I have upgraded the graphics card, RAM, and internal HD over the last 12 months or so. The internal HD was upgraded/cloned from the original HD that came with the machine, this last Saturday night (5/11/13). After this was done the system ran fine with no errors for about 12 hours and then the first of many Activation Errors, not genuine software dialog boxes popped up. I tried the MS telephone support for activation/genuine software issues and supposedly the error was fixed. Later that evening, another dialog boxed popped up. Under the System Properties, it says that "Windows is activated"

Here goes:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-G729M-DGF8R-Q7G4C
Windows Product Key Hash: R2GE8YfWwRC2xKHs5YDtIPYoSXU=
Windows Product ID: 00371-OEM-9302984-96127
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {AF8D96F3-22AA-48F4-BAA6-BB9AF4EB1D7D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->... Read more

Answer:Activation Error 0x8004fe21, Windows 7 Professional

RockWarrior welcome to SevenForums

Try this

Click here http://downloadmirror.intel.com/22194/eng/iata_enu.exe

Download iata_enu.exe file . After you have that installed reboot twice and then run another MGADiag report .

9 more replies
Relevance 56.17%

System properties shows the computer is activated. But I keep receiving a pop up saying its not genuine and click to resolve. Microsoft's website says I need to purchase Windows 7. I verified the product key is the one on the side of the pc.

Here is the diagnostic log.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0F7885A4-0039-49AF-982D-9BC3452E4804}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-... Read more

Answer:Win 7 Home no longer genuine error 0x8004FE21

Interesting selection of error messages there! - I don't recall seeing that combination before.

Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

Post a new MGADiag report with details of any error messages encountered.

9 more replies
Relevance 56.17%

Hello Everybody,

This is my first thread here so appreciate your patience and understanding.

Some time ago My Win7 Home Premium 64 bit starts displaying a message that it is not genuine anymore. I'm using all the time Kaspersky Antivirus - no any other installed.






Quote:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3CG4F-38VKB-G4HFH
Windows Product Key Hash: F3BihvnMmaiW7rKKdOvcIGgfsfQ=
Windows Product ID: 00359-OEM-9824874-35948
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9684F844-AD46-4FDB-834C-308EB61ADEC3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr ... Read more

Answer:Error 0x8004fe21 - Windows not genuine anymore

If KB3004394 is installed, please uninstall it.

If not, then
This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

1 more replies
Relevance 56.17%

i get a little note in the right bottom corner saying that it isent genuine
how do i get it to stop because i can use my pc alright

Answer:Windows Not Genuine thread Error 0x8004fe21

here is the report:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {B3BD1CCE-64EF-4FAC-9854-8BA9C2B55545}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229... Read more

9 more replies
Relevance 56.17%

I have read read multiple threads over the past two months since I started having this issue. None of the fixes I have seen worked, so I finally decided to use this forum. I have owned this computer since 2010 with no issues until September of this year.

Any help would be greatly appreciated.



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {1E847707-02FA-4E79-9790-C34E68855942}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAE... Read more

Answer:Another Windows Not Genuine thread Error 0x8004fe21

Please run the following commands, and post the results.

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

They may show something
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

9 more replies
Relevance 56.17%

Hey everybody,
lately my Windows 7 x64 SP1 started showing up the not genuine error message with error code 0x8004fe21. But checking in the system settings itself it says it is genuine. I tried changing the product key, which was possible and successful, but the error message still pops up.

I did a some googling which pointed me towards the issue being related to a windows patch (KB3004394).
But it should be resolved with another patch (KB3024777) which got automatically installed on my system as well.
Now both patches seem to be not installed anymore, but the problem persists and I have no idea how to solve it.
Maybe it's also important to say that I'm using a product key from MS DreamSpark which I obtained via my university.

Here's my MGADiag report, hopefully it tells you more than me ;-)

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-MBGT2
Windows Product Key Hash: 7i3G4KOSdMrxR0LB/ejcVytDVfY=
Windows Product ID: 55041-148-2236431-86820
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {71CAB94E-2A9E-423B-9920-F85192F9A560}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gd... Read more

Answer:Win7 not genuine error (0x8004fe21) but system says it is

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

It's possible that the install may complain about the machine not meeting minimum spec for the drivers - if so, then in fact the drivers are too old. let me know, and I'll post a later variant.

9 more replies
Relevance 56.17%

Hi everyone,

I'm new to this forum, but having previously visited the forum occasionally, I can tell how awesome this place is. Our office PC is running into errors lately and this Windows Activiation Technology window keeps popping up from time to time. I'd really like to know how, if possible, can we have this fixed. As you can see from the screenshot below the bottom left corner shows the error 0x8004fe21.

Attachment 342037

Here's the results from running the diagnostics tool. I'm not tech savvy at all and would greatly appreciate help into resolving this problem.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-KTDBD-8X7V4-RVDV4
Windows Product Key Hash: XK8dfqW5udGi1B9h5fToZ8TQSOI=
Windows Product ID: 00371-OEM-9046315-17951
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C8D80D8A-892B-4D7C-A3C2-67B69EA0EA9E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data--> ... Read more

Answer:Constant notification of Windows/WGA error 0x8004fe21

Tampered File: %systemroot%\system32\wat\npwatweb.dll

There appears to be a problem with the WAT install...

Close all open windows.
Open an Elevated Command Prompt window, and type the following command

wusa /uninstall /kb:971033

and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete

copy and paste the output (if any) from the command prompt window to a reply here,
Reboot

reinstall the update from http://support.microsoft.com/kb/971033
Reboot

run another MGADiag report, and post it.

9 more replies
Relevance 55.76%

64bit Windows 7 Home Premium
HP Desktop.

Experiencing Windows (Event viewer won't load...) and other misc problems, possibly from a failing hard drive. (trying to nail down the root issue currently, although i do know the suspect drive has 3 bad sectors that need to be remapped)

Has been displaying these messages infrequently (~20 times) for several months now.

Any help would be appreciated


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {575E099A-8128-4556-8511-AA13017AA7D4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached... Read more

Answer:This computer is not running genuine Windows - Error: 0x8004fe21

Hi Pistol

Maybe you should replace the drive and do a clean install.

2 more replies
Relevance 55.76%

Hi. Can I ask you guys please to have a look at my MGADiag results to help me resolve this issue.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HVVG2-BYQWW-C9RM7
Windows Product Key Hash: 7zE3kaHDonGTO9nGRR9K26OxQf0=
Windows Product ID: 00359-OEM-8703386-89207
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5ECF1E11-3CA1-4B56-B814-F8A64D6D4C83}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025... Read more

Answer:Error 0x8004fe21 windows not genuine any longer after updates.

I'd call Microsoft up first on that, otherwise the standard re-activate procedure.

You have 4 more reactivations I just noticed in that log you posted, per:

Remaining Windows rearm count: 4

I'd let a M$ rep walk you through it in case anything else weird happens, they have hopefully heard it all or at least have a good
knowledge base ON THEIR OS! 8)

I thought I remembered using a small download to reactivate, but just went looking for that, and sites were advising call Microsoft, so maybe even that is obsolete, any way.

5 more replies
Relevance 55.76%

Running Windows 7 Professional SP 1 32-bit on an HP Probook 4520s. I recently cloned to a new hard drive using Acronis after my old drive started throwing errors. After a day or so I noticed that Windows Search was not working and I could not get Indexing to restart through services.msc or any other way. A week later (yesterday), I started getting the "Windows is not Genuine" popup even though in my computer it shows that Windows is activated and shows a Product ID. I also noted then that Windows Update will not run--gives me the message that the service is turned off (and I can't turn it on).

Spent a while online with a Microsoft Answer Tech last night and although he tried through a remote session, he could not fix the issue.

Results from the Diagnostic Tool are:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {FF379D3E-C039-4938-A722-131818C8DD07}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validatio... Read more

Answer:Windows not Genuine error 0x8004fe21 after cloning drive

Looking at the diagnostics there are some "file mismatch" and "tampered file" problems in system32. If they were caused by the old drive they would've been cloned to the new one. Do you know if the MS Tech ran System File Checker? If not see this: SFC /SCANNOW Command - System File Checker

9 more replies
Relevance 55.76%

I have a computer that's 3-4 years old now and in the last couple of weeks has been giving me a popup alert saying 'This computer is not running genuine Windows' with and error # 0x8004fe21.

I have called Microsoft telephone activations and was asked to run 'slui.exe 3' from the command prompt and re-enter the Windows product key (from the computer case), which I did and it successfully activated. I restarted and everything initially seemed fine, but now the message has returned.

The MGADiag report (below) shows a number of 'File Mismatch' errors - but I'm not sure what to do about it. Any assistance would be greatly appreciated!



Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-KWCCR-KRXFC-32CJM
Windows Product Key Hash: lqrr1lQUkZfJlNC528E/53raqu8=
Windows Product ID: 00371-OEM-9305396-62912
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7DABE994-67A9-4B8C-8292-4327982D19BE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP N... Read more

Answer:This computer is not running genuine Windows - Error: 0x8004fe21

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

9 more replies
Relevance 55.76%

I have Dell XPS 8500 running Windows 7 Ultimate 64bit without any issues since December 2012.
In the beginning of April I start getting this pop-up saying about genuine Window. Tried to google for some solution with no luck.
Please, let me know if there any way to fix it. Thank you.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B46D950B-C5D4-4EFF-8723-D11DA2E72AC9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002... Read more

Answer:This computer is not running genuine Windows - Error: 0x8004fe21

  
Quote: Originally Posted by akhriste


Please, let me know if there any way to fix it. Thank you.


Hello Akhriste, welcome to the Seven Forums.

Yes, there is an easy fix: buy a valid, legal copy of Windows. Your's is counterfeit, pirated.

Kari

9 more replies
Relevance 55.76%

Hi,

I'm having the same problem as some other people with this popup telling me my Windows 7 copy is not legal.

I did some research and tried to uninstall KB 3004394 (didn't work), then tried to install KB 3024777 (didn't work either). I phoned Microsoft twice, first the activation people reactivated the copy, but the error kept appearing. And today Technical Support was doing some stuff by remote assistance, and they they told me "if the problem persisted" I should do a clean reinstall. And the problem persists.

This is my MGADiag report:


Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-JXW6K-7QH84-TQWJW
Windows Product Key Hash: 7gBQ34rewf5uJBMrPlnjleORDyA=
Windows Product ID: 00371-618-4750093-85951
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D85E9675-4B97-442E-B51C-CFAB8599EDB6}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signe... Read more

More replies
Relevance 55.76%

Hi,

I have Windows 7 Home premium and running for many years on Dell 1558. Its genuine and shipped with Dell laptop and all of a sudden it throws this below error:

Please advise and TIA.



and MGADiag report is

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-*****
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-*****87-*****
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {FEB81DF1-CC50-4418-B67A-7733A4FF6B82}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
... Read more

Answer:My Windows 7 reporting it isn't genuine, Error code 0x8004FE21

There is nothing amiss that I can see in your MGADiag report.

The system is activated properly, and was validated today.

I can only think it's the result of a 'race condition' - where something gets in the way of the Software Protection Service.

Does the notification come and go?

5 more replies
Relevance 55.76%

Hi,

I upgraded the hard drive in my Acer Aspire notebook a month ago, successfully activated Windows and was running fine until a couple of days ago. Now I am getting the seemingly common (in this forum) Windows not Genuine error. I have attached the output from MGADiag below.

For reference, the Acer Aspire notebook is 3-years old, came preinstalled with Vista together with a free upgrade to Windows 7 when it launched, which I installed 2 years ago. Running fine the last 3 years.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GKCRB-FPV86-FD6QM
Windows Product Key Hash: 4nWyRJvTGP/2PyQ+1NfeCRSksMw=
Windows Product ID: 00359-OEM-8882234-48241
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5DB84F31-E106-4679-9C0E-CB1E451092C1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTr... Read more

Answer:Windows 7 not genuine error Validation code 0x8004FE21

Yep - it's probably the Intel drivers that need updating.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17412
Once complete, please reboot twice, then post another MGADiag report.

7 more replies
Relevance 54.94%

After some years working perfectly well the Windows 7 copy on my Dell 1720 Inspiron has begun failing the periodic validation checks. Re-activation of Windows reports back as successful, but using the MS validation check invariably reports the copy as non-genuine (it is!).

I have ensured the system is virus/malware free using various tools, checked (as far as my knowledge allows) that all drivers are up to date and tried some of the other suggestions I've read on this forum, but the problem persists.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-YXD39-D2HPX-VGXCF
Windows Product Key Hash: LqAUZGr8bkHzbE70fgb602rig2E=
Windows Product ID: 00359-031-4611423-85605
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {831145E4-48BF-4F0B-A64A-C070E5049E61}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
W... Read more

Answer:Error code 0x8004FE21 - genuine Windows 7 fails validation

This may simplybe caused by a bad set of Intel Rapid Storage Technology drivers -

Installing theIntel Rapid Storage Drivers

try downloadingand installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want theiata_enu.exe download)

Once complete,please reboot twice, then post another MGADiag report.

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Tonight I received a message to the effect I now have counterfeit Windows. This was after taking a bunch of Windows updates last night. The error code is 0x8004fe21

The MGADiag dump is pasted below. I also pasted a list of the updates that were installed last night.

Per this thread, there have been issues with Update for Windows 7 for x64-based Systems (KB3004394). This post suggests uninstalling KB3004394 and hiding it from the update list.

Is that the correct action on my system? Thanks for any assistance.

/cb





Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3E99918B-9E17-44AD-8F52-852363D81A1C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
... Read more

Answer:KB3004394 breaks Windows genuine (error code 0x8004fe21)?

Yes I would uninstall that update. Microsoft has pulled it from distribution as well.

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started getting this error about a month ago. followed microsoft directions and purchased new key but still getting error.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PTHW2-QYR49-7C96V
Windows Product Key Hash: XhCPIMUe8AVsU/CCpBmKNcD3f+E=
Windows Product ID: 00371-851-1614754-85869
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {EE701B21-8F78-4AF7-8FCB-D8DEF864A71E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 0... Read more

Answer:windows genuine activation issue error code 0x8004fe21

There's no problem showing in your report - Windows is properly activated and was validated on 14th August.

Are you still seeing the notification?

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Alright, I've had this Custom build PC for over 2 years now and SUDDENLY I get this Windows Not Genuine errow that just pops up. My screen doesn't go black and I don't lose my taskbar's color or my background. This just pops up and tells me I'm not running a genuine version.
However, when I 'change' the product key and enter MY product key under Computer>Properties> Change Key my key enters without any problems and tells me it'll be activated soon. However, surely enough in a few hours the thing pops back up.
I've scanned my PC several times with Malware-Bytes and SuperANTISpyware.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MF9YH-GKBTF-67V7M
Windows Product Key Hash: vbt5dtWJzkkTRJmMDzp2kyZavr4=
Windows Product ID: 00371-OEM-9045692-73619
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5A048891-CC0A-47CE-8E39-9567CBC586C5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr... Read more

Answer:Windows 7: Windows Not Genuine Error - 0x8004fe21

There are no problems showing in your report - or in the System properties page snip.
Windows validated properly on 3rd Feb.
When are you seeing non-genuine notifications?

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I am unable to install Tweak UI(MS power toy),because when i attempt to do so the message appeare and says:"The produce entry point GetllDirectoryW could not be located in the dynamic link library KERNEL32.dll."

please some1 guide me to solve this problem.

Thanks in adavance.

Answer:How can i solve this error!!??

in the run box type
sfc /scannow
and press enter

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RM1090_02074.00000.15234.28006_RETAIL_prod_signed_1001_025CA7_000-IN.ffu

Answer:How to solve this Error?

That's not an error, that's an image file for a Lumia 535.

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I installed "HTC Home" desktop gadget in my PC then windows error reporting shows this error. How do i solve this error.
"Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: update.exe
Problem Signature 02: 2.0.9.0
Problem Signature 03: 4de78899
Problem Signature 04: System.Xml
Problem Signature 05: 4.0.0.0
Problem Signature 06: 4ba1dfec
Problem Signature 07: 710
Problem Signature 08: 27
Problem Signature 09: System.Xml.XmlException
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
"

Answer:How to solve this error?

Please help me! I face this error every time when i start my PC.

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Error -107 when loading url https://www.staysure.co.uk/travel-i...This is the message I get when I try to go into various sites.Please can you tell me how to solve it.Thank youJeannine

Answer:How to solve error 107.

URL worked fine on my Win 10. What browser are you using and is it the same on alternatives?Please give the full error message off the screen (I was unable to find any reference to it).Always pop back and let us know the outcome - thanks

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Question: Help Solve error

so i installed win7 rtm, launched it, it detected something and asked for reboot, i've rebooted and, when i log in i dont see anything but wallpaper, just wallpaper, no START menu or anything, when i'm logging in Safe Mode, i can see start menu, etc, how can i solve this issue

Answer:Help Solve error

Not sure. What happens when you right click on the desktop (wallpaper)? Can you tell what screen resolution has been set to?

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I get this error and i don't know how to solve!! pls help!
Say if you need more information ...

Win 7 64Bit -> installed on SATA HDD
I tried to install Win 8 64Bit on an IDE HDD which is also in my pc
greets.mowh

Answer:I get this error in VirtualBox and i don't know how to solve

I had this error too. Try deleting the virtual machine and then rebuilding it, using a static drive instead of Dynamic. I allocated 20gb and the issue went away.

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i have made the TSF_Vista_Support.zip file please take a look on it and help me

i have :

processor of 2.4 core 2 due

1.5 GB of ram

ATI HD4650

Answer:please help me to solve BSOD error

These are STOP 0x124 errors - which are generated by the CPU and then reported to Windows. Not very easy to read.

That being said, they are most often related to hardware failures or compatibility issues.
Have you run the Windows Vista Upgrade Advisor (free here: http://www.microsoft.com/windows/win...e-advisor.aspx ) to see if that's an issue?

Have you added any new hardware/software recently that might be causing a problem?

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I'm using a Lumia 520.Synchronisation with Exchange is not possible and I got this erre number

Answer:How do I solve the error 85010004?

The first thing to check is whether your device is set to the correct date and time. Is that so?

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need settup.hlp to run excel

Answer:how to solve error 1706 ?

First hit on Google:http://support.microsoft.com/kb/297834Second hit on Google:http://support.microsoft.com/kb/253768MIKEhttp://www.skeptic.com/

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Hii, my new phone nokia lumia 535 windows store any on app download error are 80070490 how to solove??????????????

Answer:How do I solve the error 80070490?

See my reply over here: http://forums.windowscentral.com/ask...oad-error.html

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my msn can't sign in 2 weeks im trying sending error 800488fe plz help me solve that issue

Answer:how to solve msn error 800488fe plz

http://windowslivehelp.com/solution...

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Hi all,I have bought a game called Warcraft III a while ago. It worked on my former computer, which was a Windows XP Professional Home Edition.Now, this pc was taken by my dad and now I have to work with this Windows XP professional. (Not a home edition and it's a laptop).I tried to install the game again. It worked. Now I tried to run, but everytime it's about to load the main menu, it crashes and following error appears :Now, is there any way to solve this? If so, how?And what does the error means to by the way?Would appreciate help.Cheerz,Baldir

Answer:Annoying Error? How to solve? (if possible)

Is the game downloaded?

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every time i click on games the error code comes up and only relates to games not installed. solitaire and 4 others are installed but the others are not.

Answer:How do I solve error code0X80072EFF?

Hi - I don't know what device or OS you are using (always better to add that info in your question).
HOWEVER - when I searched this in Bing, it looks like you might have a pretty bad virus. This link is where I found the information and has a few options for you:Error Code: 0X80072EFF - Microsoft Community
Good luck!

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been waiting for almost a week for a code to verify my account and i still haven't received it till now

Answer:how to solve error 800488fe?

Allow me to be the first to ask....What are you talking about?

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https://docs.google.com/file/d/0BziMjhKC5sVTZmZpQnh2NUtkSm8/edit?usp=docslist_apiThis is the link to the photo













Solved!

Go to Solution.

Answer:What is the watchdog error and is there a way to solve it ?

A watchdog is a piece of code in Windows that measures the execution time of commands. If a critical command takes too long to execute, Windows will generate this code. It is generally caused by hardware-related issues with critical components such as an SSD or core drivers.
 
Are you up to date with all of your system's drivers?
 
support.lenovo.com/en/products

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Error caused by a device driver

Thank you for sending an error report to Microsoft.

Error report summary

Error type : Windows stop error (A message appears on a blue screen with error code information)
Solution available? : No (see Next steps)
What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
Cause : Unknown device driver
Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible

Information about this error

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

Next steps

We have analyzed your error report and at this time are unable to determine the exact cause of the error. However, Microsoft will continue to analyze this error report to try to determine the specific cause of the error. If we are able to find the cause and correct it, and you encounter the same problem, you will receive an updated response that includes instructions for resolving the problem.
 

Answer:Any ideas to solve this error?

Did you change anything before that error started occuring? Such as new hardware etc?

Regards,

Korrupt
 

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Okay i really dont know how to solve this issue, it happens today and since then whatever i do (restarting or shut down my pc) nothing helps...
i cannot login to win 7... i can right click and refresh but i cannot open any application... when i open My Computer... the loading takes forever... can somebody help solve this?

I tried to do what this web suggests :

Fix for COM Surrogate Has Stopped Working Error in Vista - How-To Geek

but i cannot go to the advance setting area... it just takes all forever... its like the explorer is crashing... please help on how to solve this? i dont want to format or anything... and i dont know what is wrong... basically i just browsing media files while the error occurs for the first time please i need immediate help...

Answer:please help to solve COM SURROGATE error

Do the following steps.Get to the Advanced Boot Options screen.
Start the computer in Safe Mode.
Troubleshoot Application Conflicts by Performing a Clean Startup.
Restart in normal mode and see if there is an improvement.

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I trying to solve this MS exchange server error but i can solve it. i want to repair my EDB file form exchange server because it is very useful for me. view the problem it here:



So please give any solution for this type of problem....!
 

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When i press ctrl+f in Internet Explorer, and type some thing i get an error, I posted a screenshot of it. Does anyone know what might be causing this?
 

Answer:[Solve] IE Search Error.

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windows boot managerSystem failed to start. Recent hardware or software change might be the cause.Then I get three options. But it keeps returningg me to this screen. Please help. Thank You

Answer:How do I solve the startup error?

1- are those the messages you get? 2- Did you try the repair my computer option and then use start-up repair?If you don't have a restoration disc you can download and make one at the following address:http://neosmart.net/blog/2008/windo...Some HELP in posting on Computing.net plus free progs and instructions Cheers

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how to solve error 711 suddenly my net off help me. I watch many videos on youtube but its not get successful ive me solution

Answer:tell me all types to solve this error

http://windows-exe-errors.com/fix-e...

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please sir,reply me that the way of how to solve run-time error 339. thanks

Answer:How to solve run - time error 339

... click here for fix explanation.... (do'nt download anything!).... Posting is provided "AS IS" with no warrantieshttp://img692.imageshack.us/img692/...Grrrr... ...im

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win10 builds 10856 suddenly reloads many times and give me various messages about errors IRQL_NOT_LESS_OR_EQUAL, then another time video_shedullar_internal_errors, 3-d Prodess_initualisation_failed, 4- 0x000021a, 5 - critical_process_died_ 6 - system_process_misuse. How can I solved all these problems. Thank you very much for Your work. Nikolai Skorokhodov. Russia

Answer:IRQL_NOT_LESS_OR_EQUAL - what does this error and how do I solve it?

Can you please join and provide the more information on what you were you trying to update (Presuming you were trying to install TH2 / Fall Update) i.e desktop, tablet, all in one, laptop etc

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Question: Solve Backup Error

Using Backup & Restore, this is the third night I got backup errors (red X), but the first time I saw the message.

"Backup failed on shadow copy on source volume got deleted. Might be caused by high write activity on the volume.
retry backup.. Consider increasing shadow copy storage using VSSADMIN resize shadow storage command.
Error code 0x80780169."

Retrying will be futile. Somebody suggested increasing the volume to 15%. There is very little information online.
Any suggestions? Should I increase the volume? I have never gotten this message in the years that I have been using Backup & Restore.

I am just supposed to be backing up my files; not creating an image, unless it copies to the disk regardless of what I choose to send to external drive.

In Event Viewer there were at least a half-dozen messages that the oldest volume was deleted. According to "Manage your space," I think I have one image on the drive and another image in backup, but I don't know if I can trust the info.

Thank you.

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whenever i open my system a message box is appearing in the desktop showing"Cannot find script host,cannot find c\windows\winsys64.vbs".I am very much frustrated by this.So please post a solution immediately.

Answer:request to solve error

whenever i open my system a message box is appearing in the desktop showing"Cannot find script host,cannot find c\windows\winsys64.vbs".I am very much frustrated by this.So please post a solution immediately.

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I got this laptop for Christmas and it worked fine. Then i ran a Virus Scan (McAfee, It came with it), Then I shutdown the computer and went to sleep. When I got up I turned it back on and it started up, then it loaded the login screen and says "Incorrect Password" and whatnot. So I clicked OK and tried to login with my password and it doesn't work. I tried several other passwords and no password, But nothing worked. I Also tried Safemode, But it does the same thing. I tried Ophcrack, It just says there is no password.

Please, Someone help me solve this problem without having to lose any data.

Answer:Please help solve! Windows 7 Login Error.

Welcome to Seven Forums

Offline NT Password & Registry Editor

Download the bootdisk on that page from another computer and burn it to a disk.Use the likes of image burn-poweriso or Nero,burn as an image file,not data.
Run it from your computer (make sure boot from cd is allowed from within your BIOS)
Follow the instructions on the website given above and on the disc.

Dan

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I had windows 8.1 pro already but decided to make new clean installation.
I downloaded the iso from here: Creating installation media for Windows 8.1 - Windows Help
I clicked on Creating media downloaded the iso file to my hard disk and burned it to a dvd.
Then in my pc booted from the dvd in the windows setup i deleted the C: partition and created it again so i don't have any windows to restore back my mistake.
Then i continued entered my windows serial number then it collected files...On the third step it throw this error:
windows could not set the offline locale information. error code : 0x80000001
I don't have a clue what is the proeblem.
I googled some say hard disk failure some say language setup is wrong so i tried to selected uk for time...and keyboard then uk and hebrew since im in Israel.
Then i tried us . In all cases it didn't help same error.
Any ideas what is the problem ? And how to solve it ?
I'm now on my laptop i can download and burn the windows again but how do i know if the problem will not come again ?

Answer:How to solve error: code : 0x80000001 ?

Check the date and time in BIOS setup, make sure it's correct. Also check the Time Zone.

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Guys,

I'm a newbie here- excuse me if I don't know all the protocols around here, I'll try to pick them up quickly.

Anyway- here are the details on my PC:

Compaq Presario 5WV280
900 mhz AMD athlon
Windows ME

256 MB RAM
30 GB HD
56k modem

Machine is pretty much as setup from Compaq, except we added 128MB RAM a couple of weeks ago for a total of 256 MB- no problems after that install. We also recently replaced the modem, the original modem died and it was replaced with a Diamond multimedia Supramax 56i PCI that my brother gave me. No problems with that after we got it installed + running.
The problem came up about a week after the modem replacement + RAM install.


I am using Netzero Dialup as my ISP.

The problem I am having is this. My PC is in (what I think is) Safe mode- low resolution display, giving me Error 24 "Display driver error". It tells me that I need to reinstall the display driver, or install an upgraded driver, because the current driver is either damaged or not correctly installed. It then prompts me to the "Installation wizard" to find a better driver- but when I go thru that procedure, it says I already have the best driver installed.

When I try to remove the display driver (thinking it might work to remove + then reinstall), it begins to go thru the process, then the system freezes- every time. I tried the HP/Compaq online tech chat, but they were not very helpful- everything they suggest... Read more

Answer:Display error 24 - unable to solve...

What video card is in the machine? What have you tried? A typical test would be to remove the modem and ram again to see if that works. Optionally, theres a slim chance the video card went bad. If its onboard and using shared memory, I would suspect the ram. If its not onboard, maybe try another card. Problems like this require trial and error of removing hardware until you can narrow down the culprit.
 

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E sonic phoenix award bios can't do detected USB removal disk the first problem that is fromMotherboard so can i update bios for that errors ?

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Hi!
I've seen a few people with this issue around but yet to find a fix, getting the error : Internalerror:extracttemporyfile: the file 7z.dll was not found! I've tried reinstalling 7zip, pasting the 7z.dll to various places etc but no fix found! Any advice? anyone else had this?
Thanks!

Answer:Trying to install games, 7z.dll error, can't solve

Try PeaZip

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I am Using Windows 7 Ultimate

When ever i play games my Pc get a blue screen and reboots and tells me windows have recovered from an unexpeted shutdown and gives me this error message grrrrr

I already have formated and reloaded my pc 4 times then, I downloaded windows 7 sound driver for my mother board and graphics card and it still does the same, so I downloaded drivers for Vista and still the same result, I did test my hardware they are all working and not over heating and my windows is updated so, I am out of options please advice me what to do

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 866D0024
BCP3: B62C4000
BCP4: 00000135
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\102809-20421-01.dmp
C:\Users\Terran\AppData\Local\Temp\WER-31718-0.sysdata.xml

Answer:How can i solve this blue screen error ?

Please zip up the contents of the C:\Windows\Minidump folder and upload/attach the .zip file with your next post.

A STOP 0x124 error is an error that's identified by your hardware - which then notifies Windows about it. In most cases it's a hardware failure or an incompatibility.

So:
- check to ensure that your BIOS and drivers are updated to the latest versions
- if you've been inside the case recently - go back in and reseat everything (I got a STOP 0x124 because of this yesterday).
- Run the Windows 7 upgrade advisor to see if it pinpoints any possible compatibilty errors (free from here: http://www.microsoft.com/downloads/d...displayLang=en

The memory dump file(s) will be used to see if there's any other issues, and to see what older drivers are loaded when the crash occurs.

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hi..
I installed first time the simulator and open it first time and i got following error.

Problem signature:
Problem Event Name: APPCRASH
Application Name: cpnmld.exe
Application Version: 0.0.0.0
Application Timestamp: 3ffe766e
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdadb
Exception Code: c0000005
Exception Offset: 00057a79
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: baac
Additional Information 2: baac5f0a4a5b74a99058c19ace5d60ae
Additional Information 3: f5d7
Additional Information 4: f5d7d7ee9503e472a0cc9d8559dae5dc


please provide the solution so i can move ahead in my work..

Waiting for the answers.

Thanks in advance...

Answer:How to solve application crash error?

hello...
i found this article.
Install CPN Tools
and Use cardinfo for Windows
and i don't know this program is compatible with win7 or not. because i don't use it.
hope can help.

2 more replies
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C:\program files\TruekKey\McAfee.Truekey.cp.core.localization.dll? What is this error? How to solve?

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i m using window xp sp-2..suddenly at the running time my pc stopped..n now not working..m trying to format it...but when i m trying for format and press enter for format it just restart the pc..so i dnt knw wat should i do..??

Answer:how to solve window xp formatting error...

See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:http://www.computing.net/hardware/w...For a laptop, or netbook, you must remove both its main battery and AC adapter before you do that.For a brand name computer, see the Owner's or User's manual if you need to - how to remove or replace the ram is usually in that - it may already be in your installed programs. If you can't get into Windows, it may be on a disk that came with the computer, or you can go online and look at it or download it - it's in the downloads for your specific model. For a generic desktop computer, see the mboard manual if you need to - how to remove or replace the ram is usually in that. ......Check your hard drive with the manufacturer's diagnostics.See the latter part of response 1 in this:http://www.computing.net/windows95/...If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibility, on another computer if you need to.E.g.Seagate's Seatools will test any brand of hard drive.Do the long test. http://www.seagate.com/ww/v/index.j...The bootable Dos versions of SeaTools can be used even if Windows is not working properly.If the hard drive itself tests okay, any data problems found can be fixed, one way or another.........If the hard drive itself tests okay.........Re-installing Windows... Read more

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Hi..

Info :-

Windows XP Home edition with SP2

Im assuming its becuase of SP2 but not sure of the fix..

Im trying to load a CD (1 - 2 years old) its a Weight Watchers Points Plus CD , it used to run fine a couple of years ago but now for some reason it wont allow me to open up the program once installed. Installation is fine but I get the following erors upon running the .exe

Any ideas ?





This is the log file that is created..

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="wwde.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="wwde.exe" SIZE="5721340" CHECKSUM="0xB7F4751E" BIN_FILE_VERSION="5.3.0.0" BIN_PRODUCT_VERSION="5.3.0.0" PRODUCT_VERSION="5, 1, 0, 0" FILE_DESCRIPTION="Authorware Runtime" COMPANY_NAME="Macromedia, Inc." PRODUCT_NAME="" FILE_VERSION="5.300" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="1987-1998, Macromedia, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.3.0.0" UPTO_BIN_PRODUCT_VERSION="5.3.0.0" LINK_DATE="09/12/1999 19:15:51" UPTO_LINK_DATE="09/12/1999 19:15:51" VER_LANGUAGE="English (Uni... Read more

Answer:Runtime Error , failed to solve..

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A runtime error is a software or hardware problem that prevents a program from working correctly. Runtime errors might cause you to lose information in the file you're working on, cause errors in the file (corrupt the file) so you can't work with it, or prevent you from using a feature. Unlike stop errors, runtime errors don't typically cause Windows or a program to stop working.
Runtime errors can occur if you are running two software programs that aren't compatible, if your computer has memory problems, or if the computer has been infected with malicious software. If a runtime error keeps occurring, follow these steps:
1. Install the latest updates for Windows and for the program displaying the error. Note that the update for the program might be listed as an optional update on the Windows Update page. Click Start button then show all programs and open Windows Update.
2. Check Action Center for a solution to the program displaying the error.
When you have Windows Error Reporting turned on and a program stops working, a problem report is typically sent to Microsoft for more analysis. If a solution is available, or there are steps you can take to minimize the likelihood of the problem recurring, they'll be available in Action Center. Click to Flag icon in Notification area to open Action Center.
3. Update and run your antivirus software. Windows doesn't come with antivirus software, but Action Center can often monitor the antivirus software that you or your ... Read more

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Hey guys,

like 6 hours ago ....I recently got this message :

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

this came up when I was trying to go into any folder on my desktop .....my documents......and any other folders I have. I can go into My Computer but when I can there I cant get into my documents or my C Drive where I have alot of important stuff which I really need to get into asap.


I was searching through forums on google ......for this type of situation....I found alot of people with the same problem..,....the one I heard that would work is using FixPolicies.exe........but the problem is when I use that I can install it and everything ....but I cant seem to open the folder .....and that Restriction message comes up again when I try to open the folder ....soooo I really dont know what to do......I must figure a way to get into my documents...

Im running on Windows XP ...and yes I am the system adminstator as well...I have scanned my computer ....I had 5 trojans detected.....they have been removed.......

Any HELP!!! would be Great..ASAP ...... ..im in a total jam right now.. ..I hope I dont lose any of the files im my documents.

Answer:Impossible Restriction Error - Need Help How to Solve

Hi studyhard4life and welcome to TSF !

Your restriction issues are probably caused by the trojans or by the fact that you removed them. An antivirus will detect and quarantine infected files but it won't revert the changes those files made to your system. A malware infection rarely comes alone so there are probably remnants or other malwares on your system.

Please follow these 5 steps and read the instructions carefully :
http://www.techsupportforum.com/secu...oval-help.html
Post and attach your final logs in a new thread in the HJT section. Be patient as that section is very busy, the security analysts will get back to you with specific instructions as soon as they'll have reviewed your logs.

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Hi,
I've been experiencing a Securityrisk.downldr and would like to know how to solve it? I've been trying with NAV and superantispyware, but not successful. Below is my Hijackthis scan log. Pls help urgently! thanks ya!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:58:19 AM, on 26/3/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\ProgramData\ybspqjyt\qhcxohul.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Play... Read more

Answer:How to solve a Securityrisk.downldr error?

Please do this:

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

---------------------------------------------------------------------------------------------

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during installation of xp, a error with blue screen occured

Answer:how to solve blue screen error in xp during f

Yes well what was the error code & message ?

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When I am surfing the web or watching a film, my computer may place still and do not reply without any indicates. It may revolve into blue screen in seconds if I click or press buttons repeatedly. So, what can I do to prevent computer go blue screen or what is the finest method to improve my computer performance in minutes?

Answer:How to solve a blue screen error?

This program will work out the problem & then provide links to possible fixes.WhoCrashedhttp://www.softpedia.com/get/System...http://www.softpedia.com/progScreen...http://www.resplendence.com/main

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When i try to login on my gmail i get an error msg as: cannot find 'file://c:/users/user/documents/my google.html' and the when i press enter twice i am able to login .Can anyone tell me the reason and solution or the same!

Answer:how to solve gmail login error

Ask the experts here: http://mail.google.com/support/

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I read about connection 45 & 47 pins to resolve "ide #1 error" and my question...
how change c-sel/slave mode in diffrent way (without connecting pins)?
I just bought liteon dvd-rw drive (sosw-833s 51c) and install into satellite 1410-304 and my laptop don't work with this drive (at startup "ide #1 error", os don't see drive)

Answer:Satellite 1410-304: How to solve IDE #1 error?

I think, there is no other option (i would also not recommend to change the pin assignment).
You should have asked your Servicepartner what drive's are supported on the type of Notebook, he know's about it ..... I'm sorry to say, but you should have a look before you bought the drive.

Br, Ben

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Hi,
this error just came up this morning after I removed delta-search from both of my browsers,Internet Explorer and Google Chrome using adwcleaner. The problem start right after I run Malwarebytes. The whole desktop is not responding after an hour and I get blackscreen whenever I logon to my account. I solve this blackscreen problem by the help of this thread, http://http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/safe-mode-works-but-i-cant-log-on-to-the-normal/6e877026-3f55-4ca0-a458-aecdea54926e .

The only services that is being disabled is shown in this picture:

After I solved the blackscreen problem, I get this error which said:
[*]"There was a Problem Starting C:\ProgramData\Malwarebytes'anti malware\cleanup.dll"
[*]"The specified module could not be found"

And I click 'Okay'.

Whenever I enable the MBAM services, I always get this 'blackscreen'. Any idea on fixing it?

P.S Sorry for my bad grammar

Answer:How do I solve missing 'cleanup.dll' error ?

Nio,

Please do the following...

Download the Farbar Recovery Scan Tool
Select the 64-bit version.

Save to the Desktop. Double-click the downloaded file to run it.
When the tool opens click Yes to disclaimer.
Press the Scan button.
FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).
Please provide the FRST.txt in your reply. <<---


The first time the tool is run, it also makes another log: Addition.txt
Also post the Addition.txt in your reply. <<---

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how to solve Bluetooth error on windows 10 ?
 

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Do I wanted to know if anyone can help me to fix the error 0x800f081f Dism/online /Cleanup-Image /RestoreHealth?

Thanks a lot.
Best regards.

Answer:How to solve the error 0x800f081f Dism?

Resolution

For Windows 8.1, Windows 8, Windows Server 2012 R2 or Windows Server 2012

To resolve this problem, use the inbox Deployment Image Servicing and Management (DISM) tool. Then, install the Windows update or service pack again.
Open an elevated command prompt. To do this, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.Type the following command, and then press Enter.
It may take several minutes for the command operation to be completed.DISM.exe /Online /Cleanup-image /Restorehealth
Important When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions. However, if your Windows Update client is already broken, use a running Windows installation as the repair source, or use a Windows side-by-side folder from a network share or from a removable media, such as the Windows DVD, as the source of the files. To do this, run the following command instead: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
Note Replace the C:\RepairSource\Windows placeholder with the location of your repair source. For more information about using the DISM tool to repair Windows... Read more

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its cloud Linux hosting ,in
 

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Note I just installed a few firewire card. However, it doesn't seem to matter if I have it in or not.

STOP: 0x0C5 (0x0, 0x02, 0x01, 0x8053465A)
 

Answer:Help me solve this blue screen error

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imagedit.ocx or one of its depenencies not correctly registered

Answer:how to solve imagedit error message

Simply correctly register imagedit.ocx or one of its depenencies.Try reinstalling the associated application.Bryan

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I have trouble playing BURNOUT PARADISE game in my windows 8.

I will tell the problem by posting the images. so some one can help me easily.

First I have opened the game. And the game play has been started [ i mean the starting portion ; not the game]
1.

2.

But Suddenly this has caused the game to stop
3.

So Somebody please help me to solve the problem

Sorry for the bad English

Answer:Help to solve BURNOUT PARADISE error in WIN8 ?

Read this.... Burnout Paradise - Fix Those Pesky Crashes! - Steam Users' Forums

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I purchased an off lease pc that came with W7. It tooks days but I downloaded all required windows updates to get it up to date. I checked to ensure it was W7 Service Pack 1 so it would be ready for the W10 update (it was). I waited and finally the Get Windows 10 app appeared. I reserved a copy. It said my pc was ready for w10 upgrade and to schedule a date. I waited but finally scheduled a date for the W10 upgrade. The upgrade took a long time. I checked to see if my pc was activated and it was not. It had placed a new code in the key. I tried to put my w& code in there. No matter what I do it gives me error code OxC004C003. This code does not make sense or I would not have been able to download w7 updates and it would not have said my computer was ready. Please tell me how to solve this issue.

Answer:I installed W10 Pro from my W7 pc but it gives me activation error OxC004C003. How can I solve this?

You tried to put a key in the computer after Windows 10 was installed? I would like to point out (on the offset that you didn't know) that Windows 10 keys are completely different from previous Windows operating systems. If you had a genuine, non-pirated copy of Windows 7, then a new Windows 10 key would have automatically been generated for you, and your computer activated.
Now I can't remember 100%, but I believe there were some issues regarding activation. Computers said they weren't activated, but really they are. Please wait for a second opinion on this, as I, again, am not 100% certain.
To put it shortly, your computer is activated and you do not need to put a key in as one was generated for you. I believe.

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Hey guys,

like 6 hours ago ....I recently got this message :

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

this came up when I was trying to go into any folder on my desktop .....my documents......and any other folders I have. I can go into My Computer but when I can there I cant get into my documents or the C Drive where I have alot of important stuff which I really need to get into.
I was searching through forums from google ......for this type of situation....I found alot of people with the same problem..,....the one I heard that would work is using FixPolicies.exe........but the problem is when I use that I can install it and everything ....but I cant seem to open the folder .....and that Restriction message comes up again when I try to open the folder ....soooo I really dont know what to do......I must figure a way to get into my documents...

Im running on Windows XP ...and yes I am the system adminstator as well...I have scanned my computer ....I had 5 trojans detected.....they have been removed.......

Any HELP!!! would be Great..ASAP ...... ..im in a total jam right now.. ..I hope I dont lose any of the files in my documents or C drive
 

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Hi

I have had a problem with boot error tos0002 after Ghosting image to a new drive.
I have resolved it by copying the BOOTSECT.BAK from the Vista disc to the C: drive.

I just copied and kept the old one as you can with Vista but I guess it may be similar with XP.
I reinstalled the Qosmio player from the respective disc.

I hope this helps someone because I have spent ages trying to find a fix.

Answer:SOLUTION - How to solve the TOS0002 error issue

Thanks for this information Emma.

It?s always nice to see people who post useful solution proposals?

Greets

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I am trying to sign into my Microsoft account and it says try again later and the error code 0x80048264. I have tried a lot and it never signs me in. How do I solve the error code 0x80048264?

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Hello,
thousands upon thousands of gamers running WinXP and CS are recieving two errors which cause disruption to the game.
the first being the NET_SendPacket ERROR:WSAEINTR error. This error simply cuts the player out of the server they were in and back to the desktop. However the internet connection still exists. The second error (which I find usually occurs if I restart Counter-Strike to play again) completely cuts the player off the internet, with a message stating: net_sendpacket error: no error.
These errors occur after playing online for anywhere between 10 to 30 minutes of play and are extemely annoying. I have read numerous fixes for this problem, but none of them have seemed to help solve everyones problem. Here is what I have tried:
1) the suggestions from http://cs.helpandsupport.net/?aid=37
2) just about every suggestion from http://www.forumplanet.com/counterstrike/topic.asp?fid=4961&tid=718924&p=1, these include changing the amount of RAM CS uses, changing the default port settings, uninstalling QOS Packet Scheduling...
3) the suggestions listed here http://cs.helpandsupport.net/?aid=40 (changing RAM settings)
4) My own experiments with my modem settings. These include:
Hardware Flow Control
Modem Error Control
Modem Compression
IP Header Compression
Use Default Gateway
Enable Software Compression
I found that turning off IP Header Compression fixed the problem for me in the past. But since reinstalling WinXP the other day (and putting my settings bac... Read more

Answer:Enlisting your help to solve the big Counter-Strike Error

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