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Windows update error code 2 on installing security update .NETF 4.52

Question: Windows update error code 2 on installing security update .NETF 4.52

Hi everybody

I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128)
I have also some other errors installing Internet Explorer 11.

I have used "sfc /scannow" command but it didn't find any integrity violations. the CBS log is attached.

I have also used SUR and the log file can be found attached to this post.

Any help is appreciated.

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Preferred Solution: Windows update error code 2 on installing security update .NETF 4.52

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows update error code 2 on installing security update .NETF 4.52

Not as bad as I thought from the file size of the CheckSUR log...

Seconds executed: 626
Found 40 errors
CSI Manifest All Zeros Total count: 40
Unavailable repair files:
(w) Unable to open Event Log 0x000006B5 Application OpenEventLog failed: 0x000006B5 - The interface is unknown.
(w) Unable to open Event Log 0x000006B5 System OpenEventLog failed: 0x000006B5 - The interface is unknown.
... however, the kicker is in the last two lines.
Failure to open Event logs can be a simple fix - if we're lucky - or it can be very difficult.

I'll post a fix for the manifest problems later - then we can work on the Event log problems.

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When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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I'm having no luck installing KB2977629 (Cumulative Security Update IE11). I repeatedly get the error 8007371B.

SURT installs with no errors. SFC /SCANNOW runs with no errors. I am uploading the requested screenshots and ZIP file.

Any help would be appreciated.

Thank you!!!!

PS- well, I WAS uploading. My screencaptures upload great, but my fails with "Server error 500".
My zip file is 9.6mb-- over the 8mb limit. What can I delete from the directory to get under the 8mb limit?

Attachment 333111
Attachment 333112

Answer:Update Error Code 80073712-Cumulative Security Update IE11, Win 7(64)

I've found a way to get the CBS zip uploaded. I divided it into 4 parts. All of the CBS folder's files are included. Sorry I didn't see this earlier.

Attachment 333122
Attachment 333123
Attachment 333124
Attachment 333121

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I have been trying to install updates on a new setup Lenovo Thinkcentre with Windows 7 Pro 64-bit. All updates were successful except for Internet Explorer 10 for Windows 7 for x64-based Systems. This update gives error 9C59. I have tried a number of fixes, some related to .net, as some of the error information pointed me in that direction. I have tried the Microsoft fix-it for update problems to no avail.

Again, the error code in Windows Update is 9C59.

I am attaching two CBS zipped files, as my original would not upload, and I was thinking it might have been too big, being over the 10Mb limit. The files are and The second file ( has three of the .cab files in it, all the text files are in the first zip.

Answer:Update error code 9C59 when installing IE 10 for Windows 7 x64

CheckSUR seems to have found no problems - neither did SFC.
However, there are the following errors in the CBS.log file...

Line 69083: 2013-10-16 14:13:45, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
Line 143042: 2013-10-16 14:16:07, Error CSI [email protected]/10/16:20:16:07.314 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
Line 143044: 2013-10-16 14:16:09, Error CSI 00000450 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392670# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
Line 143045: 2013-10-16 14:16:09, Error CSI 00000451 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392669# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
Line 143046: 2013-10-16 14:16:09, Error CSI 00000452 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392668# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
Line 143047: 2013-10-16 14:16:09, Error CSI 00000453 (F) CRYPT_E_NOT_FOUND #7392420# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(..... Read more

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Hi! I got errors 80070BC9 and C355 when trying to install SP1, security updates KB2478661 and KB2556352 and Internet Explorer 9 with Windows Update. I use Windows 7 Professional x64. I tried to install the updates manually, used the Windows Update Readyness and FixIt tools, and to reinstall the Windows Update agent from the command line as administrator with the /wuforce option. Nothing worked. I uploaded the checksur.log. Can you fix this please?

Answer:Windows Update error when installing SP1 code 80070BC9


* First & foremost I recommend you only do a few updates at a time.
Set Windows to notify you of updates but YOU choose which to do & when.

* Certain Security software can cause updating issues.
To find out if 3rd party software is causing the updates to fail to install > configure the system to Clean boot and then check for updates.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

* You could also try resetting Windows Update Components.
To do this:
1. Click on the following link: How do I reset Windows Update components?
2. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.

* Instead of using Windows Update try the SP1 Download:

Download Details - Microsoft Download Center - Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)

For 32-Bit Windows 7 download: windows6.1-KB976932-X86.exe

For 64-Bit Windows 7 download: windows6.1-KB976932-X64.exe

* Windows 7 - Service Pack 1 – How to install Step by Step
How to install Windows 7 Service Pack 1 – Step by Step

* Email support via Microsoft Tech.
Microsoft Support

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When I try to update it all fails and an error code appears "800f0900"
What should I do?

I have attached the important and optional updates, the error message I get, and the cbs.log files
Hope I'm not missing anything out.




Thank you! Hope to hear from you guys soon.

Answer:Code error 800f0900 appears when installing windows update

CBS LOG attached successfully

Attachment 360074

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Hi, Greetinds!

My OS is Windows 7 x64. Since March 2014 I updated my Windows 7 Home Premium to Windows 7 Professional online, except to the Security Update for the below followings failed to installed (Error Code 80000FFFF):

Internet Explorer 11,
Microsoft.NET Framework 3.5.1,
KB2862330, KB2862973, 2912390, 2916036, 2929961, 2930275, 2483630, 2913431, 2918077, 2919469, 2923545, 2929733, 2929755.

I had ran the followings fix:
Microsoft Fix it 50202,
Hotfix for Windows (KB947821) &

sfc /scannow, then follow by

1. Manually reset Windows Update components (How do I reset Windows Update components?), the following commands at a command prompt results shown:

The module " for the 4 following " was loaded but the entry-point DllRegisterServer was not found
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe qmgr.dll

The mould " for the 9 following " failed to load
regsvr32.exe msxml.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe initpki.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wuweb.dll
regsvr32.exe muweb.dll

2. MicrosoftWindowsUpdateAutoDiagnostic (Problem Found: Check for missing or corrupt files - Detected & Problem installing recent updates - Not fixed)

With the above solutions but the problem is still persisted. I Need someone help?

At... Read more

Answer:Windows 7 Professional Security Update failure (Error Code 80000ffff)

.NET 3.5 is part ofWindows 7 - so we can't use the usual trick of uninstalling/cleaning it out.

There are a mass of what appear to be simple download failures in the update log file - but nothing informative in the CBS.log file
These failures relate to updates as early as KB2862973.

Please run the CheckSUR tool, and post the CheckSUR.log file

Please download and save the CheckSUR tool from
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.

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I have a Win2K SP4 (all Critical Updates) laptop that has a weird quirk I noticed recently. I have installed the Security Update KB819696 (Unchecked Buffer in DirectX Could Enable System Compromise) a few times, but it never asks to reboot when finished and will always show up as a critical update even when I have manually rebooted the laptop.

Any idea on what could be causing this and how to solve it? Recently there has been some problems with malware/spyware/adware (which is cleaned) and perhaps something in the registry was corrupted or deleted as a result. Other than that, everything seems to work fine. Thanks for your help.

Answer:Security Update KB819696 in Windows Update even after installing it.

I've had that happen on more than one occasion. MS eventually fixed the problem but your case may be due to other factors.

Here's what Doug Knox offers:

Usage: Download xp_hotfix_prompt.vbs and save it to your hard drive. Double click the VBS file you downloaded and you'll be prompted to enter the KBxxxxxx or Qxxxxxx number of the Hotfix. No checking is done to see if the Hotfix is actually installed on your system, so its your responsibility to ensure that it is.

Note: I cannot guarantee that this will work for ALL HOTFIXES. Using the tools at my disposal, I have determined how the majority of checking is done for the presence of a particular hotfix. This mechanism may not be the same for all Hotfixes and could change at any time.

This page last updated 09/07/2003 11:29
All material © Doug Knox


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Operating System:       Windows Vista Home Premium
Computer:                     Compaq Presario SR5079UK                                          2 gb RAM
Problem:  "Windows Update; Error Code 8000FFFF"   "Unable to uninstall update KB929777"
Solutions Tried:
Disable all Antivirus softwareTry running windows updates, and receive the error message "Error Code 8000FFFF"I have been advised to uninstall update KB929777, when trying to do this I receive a further error"An error occurred, not all of the updates were successfully uninstalled"
I have also tried the above whilst running Windows in safe mode and the same errors are received.
Also tried the following:
Disable all Antivirus softwareAt command prompt; Net Stop WuAuServRename "C:\Windows\SoftwareDistribution"     to     "C:\Windows\sdold"Try installing download update "KB929777" - Unable to installAt command prompt; Net Start WuAuServTry running windows updates and, still receive the "Error Code 8000FFFF"
I have also tried the above in safe mode, however the service "WuAuServ" does not run in safe mode,tried installing the update "KB929777" and receive the error "Installer encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"
I have also tried the following:Removing 1gb of RAM, Re-installing a previous ... Read more

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I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?


Answer:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

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Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,

CBS.log MSINFO32.nfo

Answer:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -


Once complete, please reboot twice, then post another MGADiag report.

If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

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My Windows Update has been failing to update for a while now and I can't seem to find the solution. Here's the run-down of what happens step by step:Launch an update scan for Windows Update
It scans for a few seconds then says:

Install new Windows Update software

To check for updates, you must first install an update for Windows Update.

Once I click Install it begins to "Install and Update," but then immediately returns to "Checking for Updates."
The next box I see says:

Windows could not search for new updates

An error occurred while checking
for new updates for your

Error(s) found:
Code 800F081F

This happens every time I've attempted to update. After looking up the error code, I found the main Windows site that gave me the following explaination:
If you receive Windows Update error 800F081F, it means that Windows Update or Microsoft Update cannot determine the cryptographic service provider, or a file Windows Update requires (named catalog store) is corrupted.

I've looked through multiple Windows forums and How-To's and have tried all the fixes I found. SURT, sfc/ scannow, the standalone download for WU, Windows Update Diagnostic, multiple malware scans, and Microsoft Fixit. Ultimately, I always get the same error code, (800F081F).

I should also say this problem has been here for a few months now, and it's becoming more worrisome as more time passes. The longer I... Read more

Answer:Windows Update fails to update, error code 800F081F

Hi Mookeylee & welcome to Sevenforums.

Please follow Windows Update Posting Instructions

We need to see the logs to determine the cause of the error.

Worst case scenario, and last resort, repair install windows 7. No big deal I just did 2 yesterday win7x64 Home Premium. Brink posted a great tutorial Repair Install.

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First, excuse my english, I'm trying my best.

I get error C80003FA whenever I do a Windows Update run.

I did the Windows Update Posting instructions. When I did the SURT installation, it didn't finish and I had to reboot the PC. Then it work.

I've tried sfc /scannow several times before with different results: sometimes finished with no errors, sometimes finish with unfixable errors and sometimes didn't finish at all.

I uploaded the

Hope you can help me, thanks.

Answer:Windows Update doesn't update. Error code C80003FA

There are no errors in any of the posted logs
Please post the C:\WIndows\windowsupdate.log file.

Please also post the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...

Save the file as Appevt.evtx

Repeat for the System log

then zip both, and upload them.

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I cannot download Windows 7 SP1 from the .iso or through the updater. I have ran the system readiness tool and it discovered 96 errors that could not be repaired. How do I fix the errors? I am able to install other updates, just not this Windows 7 SP1 update on a PC running Windows 7 Home Premium x64.

Answer:Code 2 error for installing Win 7 SP1 update

You have some major problems, I suspect.
Here's the summary from your CheckSUR log...

Seconds executed: 5478
Found 96 errors
CBS MUM Missing Total count: 96
Ordinarily, this number may not present a problem, but in your case, the files involved are all from the original RTM install of Windows, and not from updates. They are all also the Spanish MUI files.
This makes me wonder whether you have used a hack to install Language packs outside the license terms.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

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I didn't see any posts about this, so I hope I am not double posting.

After removing a drive load of viruses, I am still not able to update Windows Vista to Service Pack 1. I have even tried to create a new admin user account in hopes that this would work, but no go. I tried running sfc.exe / scannow from the CMD and it did report that it was unable to repair wextract.exe. Also, the file reportingevents.txt located in %system root%\windows\softwaredistribution\reportingevents.txt lists "Windows Update Client failed to detect with error 0x80070490".
Although, I think Windows Defender can update. I need to take a break.

Acer Extensa 4620-4605
Windows Vista 32-bit Home Premium

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After buying a new hard drive and reimaging thumb drive from Dell, I installed Windows 7 Ultimate on a Dell M6400 Precision Laptop. I have everything working except Windows Update will not Update. It has not updated once since the install. Windows Tech
support has not been able to resolve the issue, even with remote assistance. I get the Error Code 0x80070003 after running the Windows Update Diagnostic Tool. Does anyone know how to fix this?

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Been using Google and such for a couple months messing with it but cant get update to work. My girlfriend updated from Vista a while ago and I cant crack this! I have done all the differect things I could find from Microsoft to no avail. The fixit program finds something and says its fixed but still doesnt work.

Any ideas you all could give would be great! Thanks.

Answer:Update for Windows Update Error Code 800700B7

Hello bobo and welcome am no expert mate but take a look at this Windows update KB2532531 gets error code 800700B7 - Microsoft Community

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I ran Windows Update and there is an update for IE 9, but when I try to install it I get error code 9c48. I have tried every fix on the net to repair this, but to no avail. I have tried to uninstall IE9 and reinstall, but there is no update for IE9 in my installed updates. I have run sft / scannow and tried to fix the dll. I also have cleaned the registry and repaired the .net framework and 6-8 hours later. Still no IE, still no update.

I don't care about the update as long as I have a working version of Internet Explorer on my machine. Please help! I also have attached the .txt document of the cbs/logs with the erros from the scannow command.

Please help! Thanks.

Answer:Error Code 9c48 when installing IE9 Update Win 7

Please try out this fix. It may solve this problem or error.

1. First of all close all programs which are running on your computer and restart the Windows.
2. When Windows have started then click on the “Start” button and then click on the “All programs”
3. Now click on the “Accessories” and after that click on the “Run”.
4. Now you have to type "Services.msc" command in “Run” to open the Administrator Tools' Services panel.
5. Now find the "Windows Module Installer" service entry. If it’s status is 'disabled' then right click the entry and choose 'Properties' and change the startup state to 'Manual', click 'Apply' and then 'OK'.
6. Restart your computer.

You should be able to update your internet Explorer 9(ie9) without any error message popping up on the screen.

Hope this helps. Good luck.

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For several weeks, every day the computer tries to download the update:
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2894844)
I also get a message reading that Avast has been disabled, but my Avast icon/program indicates that it is still active.
I downloaded and ran .NET Framework repair tool from Microsoft, but it did not correct the issue. I've googled the topic and see that others are experiencing similar issues. I ran combofix several weeks ago, but it did not correct the problem either.
Can you help me with this, please? Thank you.

Answer:Error Code 8007368B when installing update

My error code is 800736B3 "Windows update encountered an unknown error".
I have attached (I think... do I need to "insert" them into the message?) two files from the CBS log file that were created today, because together it exceeds maximum size. There is also a checkSUR file dated 08/21/14. I apologize, but I am unclear if my original thread was removed, or if this additional information keeps it active. Thanks.

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I have tried to install this update many times and it always seems to fail to install - Keep getting error code 84BC7381 Security update for SQL Server 2008 Service Pack 2 (KB2977320).
Can you let me know how to get this installed.
Thank you,

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Installed Windows 7 Ultimate 64 bit a day ago and I managed to install every update except for the "Security Update for Windows 7 for x64-based Systems (KB2929961)".

When Windows Update is ran, I get the message "Code 800B0100 Windows Update encountered an unknown error."

I have tried the Microsoft Fix It and Troubleshooting program, manually downloading and installing the individual update from the Windows Download Center, and disabling my firewall but all to no avail.

I followed the steps posted by NoelDP in this thread:
Windows Update Error Code 800B0100

The CheckSUR.log and CheckSUR.persist.log files from the System Update Readiness Tool have been attached.

Any help would be greatly appreciated. Thanks.

Answer:Error Code 800B0100 when installing update KB2929961

Here's the error list from CheckSUR

Unavailable repair files:
I'll post a fix protoc... Read more

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Auto Windows updates had stopped working. Found and ran the System Update Readiness Tool and it successfully made several updates but failed to update 3033929. Attempted second time with same result. Ran the sfc /scannow and produced the CBS.log file. I zipped it up but the compressed file is still 48MB so I didn't attach it. Realized reading other posts that I could use .rar also, so now have attached the CBS.rar

Thank you.

Answer:Update 3033929 not installing, error code 80073712

You have bitflips in the registry

I need to have alook at your COMPONENTS registry hive

Please copy theC:\Windows\System32\config\COMPONENTS file (no extension) to your desktop andthen compress it - upload the compressed file to your favoured fileshare site(preferably Dropbox or OneDrive) and post a link.
You may need to think about checking your hardware - specifically the RAM and the HD - for problems, as this sort of error is usually caused by failing RAM of HD controller.

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I got notification 1/9 that 14 updates are available for Windows 7 Pro, 64-bit.
All installed but 1. Update KB2773072 generates error code 80073712. I have re-tired multiple times each after a system reboot. The update is RECOMMENDED not critical. I can probably go without it. It appears it is related to gaming applications. I don't game. Any suggestions about getting the update installed?

Answer:Error code 80073712 when installing update KB2773072

Hello and welcome sliverfox mate try this

SFC /SCANNOW Command - System File Checker

This will show up any violations in the system.

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I just recently installed windows 7 on my home computer, so of course there were something like 180 updates to install.

I initially allowed windows update to automatically download the important updates, which it selected all but one. Then once it finished downloading, I installed by clicking the shutdown button that was saying "install updates and then shutdown your computer.

about 3 hours later it was up to update 142 of 179, when I got home from work 5 hours later, it was still on update 142 of 179. A colleague at work from the windows support team told me that if I rebooted, windows would just clean up, and to then retry the install doing no more than 20-30 at a time, so I did this, and then once windows had cleaned itself up, I proceeded to install the updates in groups of about 20, but I found that if I tried to install more than 2 of the .net 3.5 updates at a time, they would fail, so I dropped back to one .net update followed by 10 - 15 others. In this way I was able to install nearly ALL the updates, with the exception of KB3020370. It always fails to install now with 800B0100.

I went googling for the error and found this forum. Hoping you can assist.

CBS file was too big, so I've uploaded it to my dropbox here


Answer:Error code 800B0100 when installing update KB3020370

Bump. Help! Someone! Anyone?

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I've haven't been able to install this update 'Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2943357)'
It keeps coming up with an error code 80073712.

I am also getting an error 8004100E when trying to upgrade to Windows 10

Using the SUR tool I got the following log:

Answer:Security Update Failed Error code 80073712

You have rather a lot of errors there!

Seconds executed: 124
Found 96 errors
CSI Manifest All Zeros Total count: 72
CBS MUM Corrupt Total count: 14
CBS Catalog Corrupt Total count: 10

Unavailable repair files:
... Read more

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Have tried Microsoft recommend fixes with no results
Have done some research including on SF with no results

Answer:Security Update for Win 7 x64 (KB2839894) error code 8024200D

Ok. Found tom982's Win Update Posting Instructions
1. Ran SURT 3x. No change in error
2. Ran SFC 3x. No change in error
3. Error previously posted
4. attached- Had to break in two because of 8MB upload max

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I can't install Cumulative Security Update for IE7 for Windows Vista x64- based Systems (KB969897) and I'm using IE7. Failed Errors found, Code 8007371C . It says Important Update. It says Windows Update encountered an unkown error. Appreciate any help Thank You.

Answer:Cumulative Security Update error code 8007371C

Download this hotfix from Microsoft Download
and install it in safe mode

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I have been getting help from Arc over on the BSOD section of this forum site for a few weeks now. I figured I'd start a thread here about the update troubles I've been experiencing over the past few days as well. There is one update that won't apply no matter what I try. I've run the amalgamated .bat tool posted on this forum and that didn't solve my issue. I will let my logs and screenshots speak for themselves from here, though.

Thanks in advance for any help!

As stated in the title, error code is 80073712. Also, I can't seem to get my CBS logs to upload. I keep getting an internal server error about the resource not being available. The screenshot attached perfectly fine. I will try to either edit this post to add them or add them as a comment.

Attachment 298869

Answer:Security update failed, error code 80073712

Still can't get the to upload. I will attach a screenshot of the error page. I'll try it again later.

Attachment 298870

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I am unable to install Security update for windows 7 for x64 based system KB3006226. It keeps giving me an error code 80073712. I have tried every suggestion on the Microsoft website and the problem still continues. I have been working on this for a month now. The programs I have used can not find the issue. I am unable to attach my logs to this post. This is the first time I have used this.

Answer:Security update KB3006226 keeps failing Error code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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I am running Windows 8 Pro 64 bit. I think this is the first time in years that I have had trouble installing security updates, and it's update KB3069114. Attempts to install this update all failed with code 80073712, so I did some search and found many possible solution. I first tried sfc /scannow, Windows said something was fixed with details in log file, I tried to open the log file and an "access denied" error came up and the file was essentially blank. I then tried WindowsUpodate troubleshooter (screenshot), it said 3 things were fixed, so I tried to install the update again, and it's just stuck at 8% (see screenshot). I thought about the situation and decided to run WindowsUpdate troubleshooter twice in a row, both times it said the same 3 things were fixed, from that I think the troubleshooter is full of it. If whatever problem was fixed on 1st run why did it show same fixes on 2nd run?

Any suggestion?

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I'm having some trouble installing the above update. I've run the MrFixIt utility, but still get an error trying to install this update. Can someone recommend a solution to try?

This is an Asus X54C netbook running a clean install of Windows 7 Professional x64 OEM.


Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HMV43-4VJP4-2XPD2
Windows Product Key Hash: ICzuR8ZBq92sVgVzcSnQ5UM+L3Y=
Windows Product ID: 00371-OEM-9315604-53606
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D0A14F7A-EDF0-4626-917B-15BC07081EB5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

Answer:Security Update (KB2709715) - Failed to Update, Code 8020000E

Solved by downloading and manually installing from here:

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HelloI have been having problems installng this update. I have registered with Office LIve Add In 1.5 and I have tried again and again this error message keeps coming up. How do I fix this problem. Everyday this message keeps coming up to remind me to install this update. Thank you 

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Attachment 290231
i having problem with this windows update

here is zip for CBSAttachment 290230


Answer:windows update error (code 9c48 and code 9c57)

You haven't run the CheckSUR tool.

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

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Computer model: Panasonic Toughbook CF-31
OS: Windows 7 SP1
Processor: Intel Core i5-2540M CPU @ 2.60GHz 2.60GHz
RAM: 4 GB (3.89 GB usable)
System type: 64-bit

CBS Log - Google Drive

I ran the SURT tool Windows6.1-KB947821-v34-x64.msu.
Ran fine, no problem.

Ran sfc /scannow
"Verification 100%"
"Windows Resource Protection could not perform the requested operation."

Also ran

I still get the "Windows Update Error, Error Code 80070643, Code 9C57"

Answer:Windows Update Error, Error Code 80070643, Code 9C57

Hi Qpuser,
lookin at your logs
couple of questions
Are you dual booting or have the OS on your D drive/partition.
can you also run, in following order
and sfc /scannow

copy/paste the results please.


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Relevance 80.77%

I can't update at all for the past 2 weeks, I have tried the little cmd tricks, nothing works.

Please help me!

Answer:Windows Update error code # Code 80070424

Same thing happened to me last week. I ended up backing up my important files and doing a fresh install of Windows. It was quicker and easier than all the work I put into trying to repair it.

3 more replies
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I have run Bitdefender Antivirus scan with updated virus definitions.
I have run Malwarebytes with updated virus definitions.

I have run the System Update Readiness Tool. It ran to completion with no errors. It didn't create a file called CheckSur.log. I have searched the entire drive and I looked in:

I have run:
sfc /scannow

I have run a Win7 Update in place.
I have updated all MS updates except for IE11.

The Windows update error I am getting is:
Code 9C59

I have attached the CBS.log to this post.
I have run this BAT file to search for errors. Nothing showed.

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt
start Notepad %userprofile%\Desktop\sfcdetails.txt
DEL %windir%\Logs\CBS\CBS.log
I have run MicrosoftFixit.wu.Run.exe, Rebooted and tried Windows Update again.

I have run this bat file before the last Windows Update:

@echo on
msiexec /unregister
msiexec /regserver
net stop bits
net stop WuAuServ
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
Set i=1
If exist "C:\WINDOWS\SoftwareDistribution.old_%i%" (
set /A i=i+1
goto again)
Set x=%i%
ren C:\WINDOWS\SoftwareDistribution SoftwareDistribution.old_%x%
Set i=1
If exist "%systemroot%\system32\catroot2 catroot2.old_%i%" (
set /A i=i+1
goto again2)
Set x=%i%
Ren %systemroot%\system32\catroot2 catroot2.ol... Read more

Answer:Windows update failed Code 9C59 installing IE11

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data
If the file is too large (8MBcompressed), remove the older CBSPersist cab files until the final file isbelow the limit - you can always post them separately after zipping them. (theforum doesn't allow the upload of bare CAB files, for a number of reasons)

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Relevance 79.95%

Here's another tricky one.
This important security update will not update. It is only 606Kb.
Microsoft says it is caused by a virus problem. I have Norton 360 installed. Norton say it is not a virus.
Microsoft say pay us $120 to fix it. I say I can't afford to pay that for something when I have no way of knowing exactly what the problem really is.
This has been going on since November 2014. All the other updates are installed immediately but not this one.

Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 x86 (KB2968292)
Installation date: ‎9/‎04/‎2015 4:08 PM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
MS14-057: Description of the security update for the .NET Framework 2.0 Service Pack 2 for Windows Vista Service Pack 2 and Windows Server 2008 Service Pack 2: October 14, 2014

Just noticed this more recent one failed to update -
Security Update for Windows Vista (KB2884256)
Installation date: ‎16/‎03/‎2015 5:43 PM
Installation status: Failed
Error details: ... Read more

Answer:Vista Important Update will not update. Error details: Code 800B0100

That error is not caused by a virus, it is caused by a file corruption
The readiness tool can correct the problem in many situations
What is the System Update Readiness Tool? - Windows Help

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Relevance 79.95%

Error(s) found:
"Code 80070663 windows updater encountered an known error" when I
tried to update microsoft .net framework 3.5 family update (kb959209) x86 for windows vista 32 bit.

What should I do? I have tried to install this update many times but still getting same error. Thanks in advance for help.


Answer:error code 80070663 when I tried to update microsoft .net framework 3.5 family update


You didn't say, so I'll ask, have you done the net3.5 Service Pack 1 update?

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Answer:WP 8.1 UPDATE 1 error code 8018830f update appears to be fixed, really

Where did you hear this?

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Last night i reformatted my PC and installed all the critical updates, everything except drivers. Then when i was done with that i Installed my bus drivers, video & sound card drivers.

Then i shut down and went to bed.

Woke up this morning and im fully updated i just need to install service pack for vista 64 bit and im getting this error from windows update "error code 80072EE2 windows update encountered an unknown error".

Windows help gave this back to me "If you receive Windows Update error 80072ee2 while checking for updates, you might need to add the website addresses from which Windows Update downloads updates to your firewall exceptions or "allow" list."

And then this under that "Windows Firewall ships with this version of Windows and should already include these sites in the exceptions list."

So i dunno what to do....

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I am unable to install Windows updates as I get an error " Code 64C : windows update encountered an unknown error..
Same with Code 66A
Please help.
I am unable to also install Windows Live essentials
I am using Windows 7

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Yea when ever im on my computer ..Windows keeps bugging me to install this..So i install it and it comes back ...Same update and i install again and then it just keeps comming back when i shut down my computer every day i need to install it ...Same exact update every Day ??? Whats wrong ?

Answer:Installing Security Update for Windows XP (KB920685)

That is for XP 64 bit. Are you using that? If not, go to the windows update site and check the box to hide the update. And uninstall it if you don't need it.

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Relevance 77.49%

Hello all I am scouring the internet for answers but I can't seem to find any so I thought I should ask the Gurus down at the Windows Vista Forums. Anyways I am trying to install the Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86 and all I get is this error. Does anyone know how I can fix this?

Answer:Windows Update Error Code 643

Hello Peacemaker,

When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows Installer error code "1603"


To successfully install the update, uninstall all the versions of the .NET Framework on the computer, and then reinstall all the versions of the .NET Framework on the computer. You may have to work through more than one of the following methods.

Method 1: Manually remove and reinstall .NET Framework
To manually remove and reinstall the .NET Framework, follow these steps:

1. Remove the .NET Framework.
1. Click Start, and then click Control Panel.
2. Double-click Add or Remove Programs.
3. Note each version of the .NET Framework that is already installed on the computer. Then, uninstall all the versions of the .NET Framework.
4. When you are prompted, restart the computer.
Method 2. Use the Windows Installer CleanUp Utility to clean up the MSI database state for all the versions of the .NET Framework.

1. Download the Windows Installer CleanUp Utility. The following file is available for download from the Microsoft Download Center:
2. Install the Windows Installer CleanUp Utility as an administrator or as a user account that is a member of the local Administrators group.
3. Click Start, poin... Read more

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hi every time i go to the windows update site an error code appears
the code is 0x80240001D, what is this?
i also had a update that would not install

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Since mid October I've been having problems installing windows updates. I always get an error message with a code 646. The failed update is security for microsoft works 8. I've tried some solutions listed in older posts such as the notepad and command prompt, that didn't work. I went to microsoft's website to dowload the update directly from there and that didn't work... what else could I try???

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For more than one year, my automatic Windows Update process has unsuccessfully tried to install (around once a day !) KB3001652 (Visual studio 2010 Tools for Office Runtime). I haven't seen any problem with other automated Updates of Windows, MS Office, NET.Framework, etc....

I have tried first "Fix-It" which doesn't produce any error message. Secondly I launched "SURT", which tells me "This update doesn't apply to your computer". "SFC /scannow" doen't report any violation issue.I don't know how to do for resolving this problem.

I'm using Windows 7 Professional 64 bits SP1. Norton (NIS, the most recent version), "ShellfolderFix" and also Tune-Up utilities are installed on my PC. I have also tried to install KB3001652 manually after having deactivated the firewall and the "Auto-Protect" functions of Norton : no success.

Thanks for your help (and sorry if the English translation of the French messages is aproximate)
XRay78 - Crespi?res - France

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hi i have got a windows 7 32 bit pc that had a virus on a few months ago managed to get rid of the virus but now i am getting error codes 800b0100 the updates are security updates i have check the log that i have uploaded here and there are 30 corrupt files on my system and i have no idea how to fix them any help would be great thanks in advance

heres log Attachment 252207

i have tried many other fixes but none have worked am at a loss

Answer:windows update error code

You appear to be using AVG? what other security software do you have installed?
here are a number of problems showing in the CheckSUR report....

Unavailable repair files:
servicing\packages\Package_for_KB2753842~31bf3856ad364e... Read more

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I think it would be best if I just reference the thread where this whole thing started bc I have another thread running where someone has tried to help me.

thx for any assistance you can offer! :)

Answer:Windows update Error code 646.

Hi -

The first thing I would suggest that you try is removing PC-cillin Internet Security as its firewall can interfere with Windows Updates.

Trend Micro removal -->

Reboot upon completion.

Install MSE -->

Try Windows Updates -->

Regards. . .



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I cannot download a particular windows update, Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86
Download sizTech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 2045 Mb
Graphics Card: NVIDIA GeForce 8600 GTS, 256 Mb
Hard Drives: C: Total - 171263 MB, Free - 114972 MB; D: Total - 56854 MB, Free - 0 MB; E: Total - 10239 MB, Free - 5613 MB;
Motherboard: Dell Inc. , 0CT017, , ..CN7082977I01EL.
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated: Yes, On-Demand Scanner: Enablede: 9.4 MB. It says error code 490 (an unknown error). Can anyone help fix this problem?

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any way to fix this without reinstalling windows 7

Answer:Windows update error CODE 52F


Code 52F is related to Microsoft Office updates - please see if the links here help.

Windows Update error 52F


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Hi I was wondering if anyone knows how to fix this windows update problem. The windows update window says Error code 490, I am also receiving error 800736B3 as noted below

Any help someone can lend is greatly appreciated


Answer:Windows update error code 490

after successfully getting that update to install which I didn't think was the entire service pack, I rebooted and another update pops up for Win 7 SP1 and that one throws another error. 800736B3

8 more replies
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hi i keep getting a windows update error code its Code 80070002 and every time i restart or start my computer it pops up windows update 3/3 0% complete and then just goes to my desktop while its still on 0%

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Everytime i go to update windows, i get error code when trying to do update for framework 4.0. I have been trying to fix this for a while now, and i have tried microsoft fix it tool, and many other of the microsoft tools that they have and none of them have worked.

Please someone help with this

Answer:Windows update error code 643

Pleasefollow the WindowsUpdate Posting Instructions and postthe requested data

If thefile is too large (8MB compressed), remove the older CBSPersist cab files untilthe final file is below the limit - you can always post them separately afterzipping them. (the forum doesn't allow the upload of bare CAB files, for anumber of reasons)

Pleasealso post the C:\Windows\windowsudpate.log file

1 more replies
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Fellow code crunchers,

Every once and a while I will have a download waiting from HP in Windows update. I will try and download it, but it always fails. I have a HP Laser Jet 600 M601 and I believe that's what the download states it is for. Below is the error message I keep getting every time I try and download it.

HP Inc. - Other hardware, Printer - HP LaserJet Enterprise 600 M601, M602 & M603 printer series (DOT4PAR)
Installation date: ‎12/‎14/‎2016 7:15 AM
Installation status: Failed
Error details: Code 800F020B
Update type: Optional
HP Inc. Other hardware, Printer software update released in May, 2013

I am not too distressed about this, but I am curious to know what is happening.

Thanks for your answer in advance.


Answer:error code from windows update

Error details: Code 800F020B. This apparently indicates that the device does not exist. So the update may not be applicable to your printer.

If you are not distressed about it & your printer is working well, it might be best to just hide the update, so you don't keep getting the update, & forget about it.

If you really want the update it's always best to get updates directly from the manufacturer, so go to their website & check for any updates that are applicable to particular model printer.

1 more replies
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How can I install Windows Update. I keep getting Error Code 646 - Help!

Answer:Windows Update Error Code 646

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Windows 7 Professional Service Pack 1

I have been trying unsuccessfully to do all of the helps to get Windows Update to check for updates and install. I tried all of the Fixit and Windows Update Troubleshooter batch files, etc. I thought I was making headway this morning when it said updates would install on the next shutdown. So I shutdown. Looks like 57 updates had a failed status. When I ran the check for updates again, I get the following error code:

I googled and really only found the same help items I have already tried, the fixit's etc.

Thanks for any help you can give me.

Answer:Windows Update error code

We know nothing about your computer, other than it's running Windows 7 Professional SP1, so do the following in it.
Download and save the TSG System Information Utility (SysInfo.exe) to the desktop.
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.


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did update on Windows
 I have windows 7
got an error code of
What does it mean?
how do I fix the error to continue updates.

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Hi all
first post, hoping you can help where my searches on Google have failed!!!

Basically running Vista, and unable to run any of the Windows Updates, each time it brings up the same error, Code 6D9E.

The only mention I have found is to uncompress the MySQL fiel in programs which I have done, but still no joy. Have tried to run update in safemode, but it wont allow me do this this either


(Did that sound desperate...!)



Answer:Windows Update Error Code

hi here are a couple of things to look at here here maybe one will be of help

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Every time i try to upgrade through the assistant, i get the following error code: 0xc1900200. Does anyone know what this is and how to fix it? It's being installed on an HP Beats Specical Edition Laptop. Laptop more than meets the specs. Help!!

Answer:Getting error code when trying to update to creators update NEED HELP!

On another thread the OP found that this error occurred on their PC because...

...the recovery partition is of insufficient size for the windows 1607 to 1703 upgrade.

win 10 version 1607 to 1703 upgrade failure code 0xc1900200

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Relevance 77.08%

Using Windows 7 x64. For several months now I have been hiding windows updates related to IE 9 cumulative security updates. Windows Update would hang during the installation; the progress bar would get stuck at around 50% and I'd eventually have to reboot the machine. The machine would boot and try to continue the update, which would also hang. I'd have to power off the machine and when it restarted, it would roll back the failed update. Sometimes in the course of doing this my machine would end up with Aero turned off and I'd have to get that re-enabled, or restore from a restore point. All other Windows updates work fine. I tried all sorts of things to get past this, from running FixIt for Windows Update to uninstalling IE 9 (so that I could try to install it cleanly; no luck, this too hung) without success. So I finally hid the update.

Since, then however, more IE 9 security updates have appeared and from time to time I try to install them with the same results: hang, reboot, hide the update. Last night I tried installing the IE 10 preview, figuring it would supersede IE 9 and I'd be rid of the issue. No soap; IE 10 wouldn't install.

I'm at the point where this has gone beyond annoying and I'm starting to worry about not having these security updates. I always keep my machine updated religiously via Windows Update and have never seen such an issue before.

Any help would be appreciated!
Tech Support Guy System Info Utility version 1.0... Read more

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Relevance 76.67%

Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

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Relevance 76.67%

Today it was an attempt to update Microsoft Security Essentials. Error code 80070005. Aaaaarrrggghhh

Answer:Update error 8007005 with microsoft security essentials update

Bardos mate are you the only user ie the administrator? see this windows update error 80070005 < typical of a few Google hits.

This thread too might have been better in the Updates section too mate as therein lie the members who are most likely to help out. But no matter I am sure someone will eventually see it that knows more than I do.

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Relevance 76.67%

I have about a 3 year old Win 7 64-bit computer. It has had Windows update issues for quite some time and always been a bit quirky. I just started reading about the error code and have done all of the appropriate response fixes from Microsoft. Let me preface this by saying I have always had issues with the memory which I am installing new chips hopefully today. Until then I was wondering if someone could have a look at the simple text that SFCFix came up with. It will be below. I also cannot run the scf /scannow command in windows or safe mode due to the usual system protection thing. I thought maybe if I posted the SFCFix log maybe someone will recognize it as being something that someone has seen. I am also attaching the CBS log. Thank you in advance.
SFCFix version by niemiro.
Start time: 2015-03-07 13:50:59.827
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_mdmmc28?.inf_31sf3856ad264e35_6n1.7600.q6 385_no?e_4812c`d1f5383 34
WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsogt-windo?}_31bf38?6ad364e?5_6.1.7601.17514_none_e6510234bbcb2a8c

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or
CBS & SFC total detected corruption count: 0
CBS & SFC total uni... Read more

Answer:80070002 error code when trying to update windows 7 64-bit

You have bitflips in the registry - possibly the result of problems with RAM.
I suggest testing with MemTest86+ first to check that out.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

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windows 7 SP1

Answer:windows update error code 80070026

Check this thread... It is incredibly on-point for your issue: windows 7 update error 80070026

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Sorry, I got in the wrong place ....If I am still wrong kick me out.
I have 4 windows updates that failed, and I get the error code 80096001. One update did install, but 4 failed. I tried again three times, and still no luck. Any help would be greatly appreciated. It is almost 2:00am here, and I sleep late... so will check back in the morning.

Thanks, and you all have a good night

Answer:Windows update error code 80096001

1.Reset WU components in aggressive mode How do I reset Windows Update components&#63;
2.Reset WU modules Repair & Fix Windows Updates with Fix WU Utility | The Windows Club
3.Try suggestions from this site:You cannot install some updates or programs

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Flavius, here is my system info. Please advise how I can correct my issue of inability to update Windows Vista. Thank you. [email protected]

5/3/2010 6:13:50 PM
********************** Computer Info ************************
Logged in user: Andrea-PC\Andrea
Computer Model: HP Pavilion dv5 Notebook PC
Computer Manufacturer: Hewlett-Packard
OS Name: Microsoft? Windows Vista? Home Premium |C:\Windows|\Device\Harddisk0\Partition1
OS Version: 6.0.6001
System Type: x64-based PC
Total Physical Memory: 3837 MB
Windows Directory: C:\Windows
BIOS Version: Default System BIOS
CPU: AMD Turion(tm) X2 Dual-Core Mobile RM-72
Video Card: ATI Radeon HD 3200 Graphics
Resolution: 1280 x 800 x 4294967296 colors
*********************** UAC Status **************************
UAC is currently enabled
***************** Installed Applications ********************

BlackBerry Desktop Software 5.0.1 - Location: C:\Program Files (x86)\Research In Motion\BlackBerry\
Desktop Notifier - Location:
MobileMe Control Panel - Location:
Skype web features - Location:
tooltips - Location:
Apple Application Support - Location:
ESSg... Read more

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Error Code 2: File not found.
The executable name is
C:\Windows\system32\svchost.exe -k netsvcs

Answer:error code 2 when starting up windows update

Please download the Farbar Service Scanner from

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

Please follow the Windows Update Posting Instructions and post the requested data

5 more replies
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Can someone please assist in troubleshooting this serious issue? I have tried various solutions in this forum and other outlets and nothing works. I haven't been able to update since Jan 2009. Below is my system info. Thanks

OS Name Microsoft? Windows Vista Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv5 Notebook PC
System Type x64-based PC
Processor AMD Turion(tm) X2 Dual-Core Mobile RM-72, 2100 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.11, 8/6/2008
SMBIOS Version 2.4
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "6.0.6001.18000"
Installed Physical Memory (RAM) 4.00 GB

Answer:64-bit Windows Update Error CODE 80070424

Originally Posted by confidence73

Can someone please assist in troubleshooting this serious issue? I have tried various solutions in this forum and other outlets and nothing works.

Have you seen already this one? Windows Update Error 80070424

If you will have any problem with understanding this tutorial then prepare log from VistaSysInfoTool (select all) VistaForums SysInfo Tool

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can someone tell me what error code 80070057 is and how do I fix it, I currently run windows 7, and I want to update to windows 10

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Hi, can anyone here help me I am trying to download the windows 8.1 on a windows 8.0 Toshiba S855D-S5120Laptop. Laptop specs 2.3 APU A10 Quad Core, 700 Giga HDD, 8 Giga RAM, and graphic ATI 2 giga memory 1200 x 800 screen . The OS is the first edition of windows 8.0 and I had widows preview 8.1 on it downloaded from the windows store. When I download the windows 8.1 from the store, I get this error code 80240031 ( I looked up the error coded and it mean invalid file) at 50% file download. I have used the windows restore function to restore the laptop to windows 8.0 and still the windows update does not work. I have tried resetting setting to default factory settings and same thing happens with the download. I have also bought the window pro 8.1 pack and the same thing with the windows 8.1 it stops at 50% and same error code comes up. I have also done the WSReset.exe and no improvement. I have all of windows updates and still nothing I do is working. I have been working on this since Thursday. Please help me

Answer:Windows 8.1 update error code 0x80240031 at 50%

Hi I am sorry if I reply late but you have to either install all the windows updates+optional or hide the bing bar update by right clicking the bing bar and hide it and refresh then it will work. Same thing happened to me and I hide the bing bar update and I have windows 8.1 now because bing bar was my last update that I needed but did not want so I hide it.

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Hi, I recently did a fresh reinstall of Retail Windows 7 64bit Home Premium and reinstalled all the drivers that came on my Motherboard CD. I did not install the AsusSuite software. I only installed the VGA drivers for Intel HD 4000, I have not put in my GPU yet. I have input the rest of my system details into my user profile.

I have been having issues with windows update. After multiple restarts the Windows 7 Service Pack 1 for x64-based Systems (KB976932) won't install. I tried running "Windows6.1-KB947821-v22-x64.msu" which installed correctly but Service Pack 1 will still not install. I get error Code 800736CC. I tried deleting the SoftwareDistribution folder but that didn't help.

I'd appreciate any help.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-HRXMX-GF4YW-G6JVY
Windows Product Key Hash: ylVDYg4jwAaIQJGpwoVJFTzv7HA=
Windows Product ID: 00359-312-1029655-85708
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {BAFE4AA2-3B3E-4DFF-8E14-EC836F410EAF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_ldr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Da... Read more

Answer:Windows Update Error Code 800736CC

Hi ajaxsirius,

Try this:
1. Open Windows update and change it to "Never check for updates"
2. Open Start and in search type services.msc and run it. Find there Windows update services and press Stop the service.
3. Delete again all in SoftwareDistribution folder.
4. Open Services and Restart Windows update services.
5. Check for updates now.

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Trying to allow Windows Update to search for some of my drivers, and I get error code 80070103 when trying to download and install. What's going on with this?

Answer:Windows Update - Error Code 80070103

Please follow the Windows Update Posting Instructions and post the requested data

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]For a while now ive been unable to run windows update on my pc. Running the Windows Update Automated Troubleshooter i find the error code 0x8007370b. I have searched through these posts and found the following thread: Windows Update Keeps checking For updates forever

in this case it got fixed by someone editing their registry i think? so im wondering if anyone can offer me the same sort of help.

Answer:Windows Update Error code 0x8007370b

Welcome to the forum Perry93.

**I highly recommend not using a repair you found for someones else computer.**

Please complete this tutorial so our expert has some information to work with. He is busy so just hang in there.

Windows Update Posting Instructions

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When checking for windows updates I get a notice that windows update must be updated. It tries to load update agent 7.6.7600.256 which fails and retries fails also. I can download some Win updates and apply manually and they did work. I tried running the Microsoft Fix It program and it didn't help. I ran the System Update Readiness Tool and it didn't help I am getting the same error 8007371B.

Answer:Windows update error code 8007371B

Hello ocean333 and welcome to the forums

Could you copy and paste the contents of the System Update Readiness Tool log into your next post please? It is located here:



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Hello Technet community,

Since the last 2 weekends Windows Update error code 80072F8F has been plaguing my new Surface Pro 2 w/Windows 8.1 which:
1. Is joined to a domain.
2. Has a domain account which is also a Local Admin and it is linked to a Microsoft Account.
3. Correctly receives machine GPOs at boot (1st via wireless computer Auth THEN (after) via Domain User Re-Auth after login).

What I've tried so far:
- clean boot & restore windows updates (either aggressively and/or through the MS Fixit).
- The NTP setup follows a domain hierarchy (UTC+9.30 updated every 3mins.); all domain members are NT5DS clients & they correctly recognise and receive the same time from the PDC emulator.
- No Proxies in between (just a standard nat).
- The following sites have been added to the trusted sites (as per**

- The internet zones security has been either:
1. Set according to
2. Set to low for all zones.
- The client firewall has been disabled.
- The client AV (Windows Defender) has been disabled.
- sfc /scannow reports no violations.
- Root certificates have been manually refreshed (as per && http://www.danielfortier... Read more

Answer:[possible BUG] Windows Update error code 80072F8F.

That's it, I'm done with it :)

I fixed the
80072f8f error by redesigning my Domain from scratch.
The issue was one of my 50+ GPOs.
I confirm the above b/c on my new (blank) 2012 R2 dc the issue is non-existent.

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Alright, I have this error code 800700005 when trying to install Update KB2847927. Everything else will update and install. Just this one update. Could anyone give me some ideas?

Answer:Windows update error code 800700005

Try installing the update as an administrator.

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For last month have been unable to install updates to Windows Vista. All updates now result in error 8007010B
(a while ago I did get a 'blue screen' error but it disappeared before I could make a note of it)

From link within 'Windows Update'
Ran Automatically diagnose and fix common problems with Windows Update Fixit from MS help and Support.
Issues found: Windows Update components must be repaired. .. . . . . Fixed
Tried one of the oldest updates - failed 8007010B.

Tried Microsoft Answers

Method 1
System Update Readiness Tool does not list KB947821

Method 2
System File Checker tool ends with message
'Beginning verification phase of system scan.'
'Windows Resource Protection could not perform the requested operation' *****????

Assuming I have no corrupted system files continued to step 2

ran msconfig and restart as clean boot

Reboot (ZoneAlarm virus software started)
Tried to install oldest update - failed 8007010B
ended ZoneAlarm
Tried to install oldest update - failed 8007010B

Tried running System file Checker (sfc /scannow) - same result as above

Other Microsoft Answers... Read more

Answer:Windows update - error code 8007010B

I'll tell you that registry cleaners aren't recommended around here simply because they can harm your computer by cleaning the wrong thing if you don't know what you are doing. I'd stay away from them if I were you. I can't be sure about this, but I'll tell you that ZoneAlarm's reputation's gone down in the past few months. Some of the things they've done are appalling. And one thing to check is the error you got regarding Windows Resource Protection. WRP is the mechanism Windows uses to protect its crucial files so that users cannot touch them. I don't think WUA uses WRP at all, but I'll look into it for you. And another thing to check for is to ensure that you are connected to the internet when you check for updates. If not, then you'll get an error for WUA's lack of access to the Microsoft site will cause downloads to fail.

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Hey guys I have a problem when looking for updates in Windows VIsta Home Premium.
I freshly reinstalled Vista after getting some weird errors and not starting up last time so I had to use the Vista recovery disk. I promptly tried to check for updates in Windows Update but it gave me the error code "C0150004". It suggested to get Fix It but it wouldn't install PowerShell so I couldn't use that.

Please Help me with my problem!

Answer:Windows Update Error Code "C0150004"

I would suggest the following steps after which you can try to install the Windows Updates.

1) Empty the software distribution folder

1. Click Start, type services.msc in the Start Search box, right-click services.msc, and then click Run as administrator.

2. In the Services (Local) pane, right-click Automatic Updates, and then click Stop.

3. Minimize the Services (local) window.

4. Select all the contents of the Windows distribution folder, and then delete them.

Note : By default, the Windows distribution folder is located in the drive :\Windows\SoftwareDistribution folder. In this location, drive is a placeholder for the drive where Windows is installed. Example "C:\windows\softwaredistribution"

5. Make sure that the Windows distribution folder is empty, and then maximize the Services (local) window.

6. In the Services (Local) pane, right-click Automatic Updates, and then click Start.

7. Restart the computer, and then run Windows Update again.

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Good afternoon. I'm having a problem with windows Update and looking for a solution.Here's the facts:My computer is 2008 Dell running MS Windows Vista Home Premium 32-bit SP2I'm trying to run a Windows Update:Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2539636)Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2468871)Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2533523)I've tried to install these updates both individually and as a group. Each time they fail and give me an error code of "00000643."I visited the Microsoft Support website, searched for the error code and received the following information:CAUSE: Windows Update error code "0x643" and Windows Installer error code "1603" are generic error codes. Typically, these error codes mean that the update was not installed. These errors codes are usually caused by a corruption in the .NET Framework installation or by an inconsistency on the MSI database state. SOLUTION: To resolve this problem, you must fix the MSI software update registration corruption issues, or uninstall multiple versions of the .NET Framework by using the .NET Framework Cleanup Tool, and then reinstall those components. Read more

Answer:Windows Update Error Code 00000643

kb923100 gives a link in method1 that offers a "fix it for me". have you tried that yet? (direct link: )

then try method 2 (run uninstaller then reinstall components) noting that you need to install them in the order listed as altering the order may cause conflicts.

an aversion to manual regedit is very much ok ;)

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I have had quite a lot of problems trying to get Windows Update to work. I first noticed it when I couldn't get Windows Defender to update and realized that Windows Update didn't work. I've tried a number of recommended actions (Windows Update Troubleshooter, Reset_Reregister_Windows_Update_Components.bat), but nothing seems to be clearing up the problem. Does anyone have any ideas?

Answer:Windows Update Error Code 0x8024002e

Non-managed server access is disallowed.
Is the Windows update service disabled?
There might be a malware that is blocking WU

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Since 26 may 2016 many people have this code error 0x80240fff when they recheach updates.

It happens to new computers with fresh Windows 10 version Build 10240.

Some have a Fix with "defer upgrade" option, but she's not in Home version.

Answer:Windows update code error 0x80240fff

Tiribos said:


Since 26 may 2016 many people have this code error 0x80240fff when they recheach updates.

It happens to new computers with fresh Windows 10 version Build 10240.

Some have a Fix with "defer upgrade" option, but she's not in Home version.

Hi Tiribos and welcome to Tenforums.
If I understand you correctly, you have 10240 on your "W10 Home" system, and the error happens when trying to update to the November 1511 release, correct?

In this case, the page previous to the one you link, has the answer:

Sumit Dhiman2 replied on May 30, 2016

Use the ISO's to do an In-place upgrade.

Media creation Tool is now updated with Version 1511, OS Build 10586 of Windows 10.

Download link for Media Creation Tool:

Detailed steps on how to Download an ISO using Media creation Tool:
Then do an InPlace upgrade using Method 1 from here:
Repair Install Windows 10 with an In-place Upgrade
The size of the update through Windows update and ISO are nearly the same.


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So not that the cause really matters, but i had a external hard drive transferring video files with my OS and i cancelled it but it never truly canceled and at the same time was running the new update (like 10 "important" updates showed up a few days ago) and i cancelled that too and it too wouldnt truly cancel. So i restarted my PC.

Now when i try to update these 8 things, i get "Failed" and the error code: 800B0100.

3-Sec Update for .Net Framework 3.5.1
4-Security Update for Windows 7 for x64 based Systems
1-Update for Windows 7 for x64 based systems.

I have tried the system update readiness tool and that changed nothing. I have tried the Net framework cleanup tool and that changed nothing. Same with the windows update trouble shooter. ( )

So what do i do? Is this my last option before a clean install?

If all of the steps above yielded no results, the next logical step is to perform an InPlace upgrade.
An in-place upgrade is the final alternative before you have to reinstall the operating system.
Note that it takes the same amount of time to do the upgrade as to reinstall the operating system. Also, some of your customized Windows settings may be lost through this process.
How to perform a repair installation of Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2. Performing a repair installation will restore the current Windows installation to the version of the installation DVD. This... Read more

Answer:Help, Windows 7 update Error Code 800B0100

Have you tried stopping and starting the windows update service in the services menu?

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1st hope in right thread?
Got a number of error codes and problems with updating my windows update.Microsoft .NET Framework 4.5.1 for Windows 7 x64-based Systems (KB2858725)

Installation date: ‎07/‎07/‎2014 14:24

Installation status: Failed

Error details: Code 13EC

I have also the error of 80070002.
Im a complete novice so i will do my best to get the info you need in helping me

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name STEVE-PC
System Manufacturer MSI
System Model MS-7673
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3300 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V1.19, 01/08/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Steve-PC\Steve
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.97 GB
Available Physical Memory 5.84 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 13.7 GB
Page File Space 7.97 GB
Page File C:\pagefile.sys

Thank you in advance.....Alex

Answer:error Code 80070002 windows 7 update

1st = Yep - own thread is always good

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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I am trying to install the "Update for Windows 7 for x64-based Systems (KB2718704)," however, whenever I try to install it, I get the 800B0100 Error Code. I have tried using Windows Update to do it automatically, and I have also tried to manually install it by downloading it from the Microsoft website; neither method has worked! Please help!

Also, this the TSG SysInfo log:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6056 Mb
Graphics Card: Intel(R) HD Graphics, -1988 Mb
Hard Drives: C: Total - 939685 MB, Free - 620803 MB; F: Total - 476937 MB, Free - 263103 MB;
Motherboard: Dell Inc., 0GDG8Y
Antivirus: AVG Internet Security 2011, Updated and Enabled

Answer:Windows Update 800B0100 Error Code

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I get error code 800B0100 when installing update KB2973112 and KB2943357 on a Windows 7 Professional x64 system.
Here my CheckSUR.log

Thanks in advance.

Answer:Windows Update error code 800B0100

You have a rather large number of errors in the CheckSUR scan.
At least one leads me to think that you may have a hardware problem.

While I try and get a fix protocol together, please check out your RAM using Memtest86++ - RAM - Test with Memtest86+

For the record, here are the errors found...

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_11.... Read more

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I get this error code when I try to install Windows Update. I believe it does this because it is trying to install updates for programs for Microsoft Office when I have already erased it from my computer.
I know I could just ignore those updates but I really want it to say I have 0 updates so I can make a new system restore point because my Windows Update hasn't been working for a long time but I finally fixed it and it would've been fixed if I had made a system restore point when I first got my laptop.

Answer:Windows Update Error Code 80070643

If this is some update for non-existing program, right click on that update and click "Hide". It won't bother you anymore.

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Recently I am having a hard time installing much needed updates. It tells me it is unable to update and the reason is error 80070424. Please help

Answer:Windows update error code 80070424

Read this:Windows Update Error 80070424

If you still will have any problems prepare log from VistaSysInfoTool (select all) VistaForums SysInfo Tool
Log attache to post.

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I'm not sure how long I've had this problem as I usually keep auto-updates off and just check at random. At any rate, whenever I try to use the Windows Update feature, I get an error code 80004002 and a message telling me "Windows could not search for updates."

I've had a look on this and other forums and tried the following solutions, but none worked for me.

I searched various forums and they suggested the following solutions:


Re-register the Windows Update DLL with the commands below:
1. Click on 'Start', choose 'Run'. In the open box, type cmd, and then click
2. Type the following commands. Press 'ENTER' after each command:
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

Didn't work.


MS suggested I reset IE of all things....

Tools>Internet Options>Advanced>Reset.
This will delete 3rd party addons, FYI.

Didn't work.


I saw a suggestion on another forum which said to try "Startup Repair" from the Vista CD. I did so but it said it couldn't detect any problems with Windows. I still can't update.

I also tried reverted to the one system restore point I had from prior to my last update, but I can't update from there either.

Any ideas?

EDIT: Forgot to mention, I've already disabled UA... Read more

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Hello all my computer recently got messed up last week and i was just able to get it fixed the other night, however though i was able to install all my updates, except for IE10 and i started getting error code 9C57 Windows Encounters an Unknown error, it won't let me attach the CBS log i keep getting an internal server error

Answer:Windows Update Error Code 9C57

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data If you get a Server error, delete the older CBSPersist files and try again.

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hi there, spent days trying to download latest windows updates . every time i keep getting the failed to download message and with it error code 8000FFFF. tried using the microsoft fixit , but doesnt fix it ! tried pausing kaspersky but no success... tried installing each of the updates one at a time. no go....tried the standalone but again no joy... why cant i update windows ??? please, anyone ???

Answer:windows update error code 8000FFFF

The FFFF error is a default 'I haven't got a clue what happened' type of error message, so far as I know.

Windows Update Posting Instructions

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I get this error trying to install "Internet Explorer 11 for Windows 7 for x64-based Systems"

I already have IE 11 installed and running properly, so I know it's stuck somewhere.
I followed the Windows Update Posting Instructions post before starting this thread, so I have run the System Update Readiness Tool and System File Checker. I'm attaching the CBS zip file.

Oh, and this system is running Windows 7 Home Premium. My system specs are for a different computer.

Answer:Windows Update Error Code 9C48

We need the full CBS folder data - what you've uploaded so far is almost useless.

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