Computer Support Forum

Windows not shutting down due to Install Updates problem

Question: Windows not shutting down due to Install Updates problem


Problem i am facing with Windows 7 is that whenever i shut down or restart my machine, it says "Please do not unplug your machine. Installing update 1 of 1...".This goes on for several hours(i tried once for almost 10 hours) and still it was in the same state and system never got shut down. Can you please let me know the reason for this and what i need to do in order to avoid this situation.

OS Details:- Windows 7 Home Premium 64 bit.


Relevance 100%
Preferred Solution: Windows not shutting down due to Install Updates problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows not shutting down due to Install Updates problem

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

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Win 8 ....
hello - yesterday wsn't the first occurrence: - after installing update(10) that require a 'restart' the process of 'installing' starts after the restart takes place - i see the warning not to shut-down the computer, see the percentage of installation and then all goes black at about 16%!! Tower is showing computer still 'on' but screen goes into 'sleep'.
i wait it out.
come back to computer to find still in 'stall' (what i call it)..
I Have 'shut-down' option set to ''turn off computer if i press the on/off button on the tower;
So i try that ! no response !! it won't shut down!
- i wait and wait several hours and finally the shut-down option responded .... and the installation of the 10 updates resumed.
This incident(s) is one of the reasons i'm hesitant to try installing Win 8.1....
Any ideas appreciated !

Answer:when shutting down to install updates-it stalls!

It's not that unusual, just few days ago I had a laptop with XP sit and simmer 36 hrs. before all the updates were done. Small, almost full HDD with bad case of fragmentation was the cause. Might also be a good idea to have "High performance set for "Never sleep" mode.

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Hi Guys,

I have a serious problem. Whenever I go to the Microsoft web site and attempt to download updates my computer shuts down. Why is this?
I have Windows XP Professional (SP3)
Could somebody please assist me in solving this problem?



Answer:Computer Shutting Down During Attempts To Install Critical Updates

In Windows XP, the default setting is for the computer to reboot automatically when a fatal error occurs. An alternative is to turn off the automatic reboot feature so you can actually see the error code/STOP Message (which is also known as the Blue Screen Of Death (BSOD)).

To change the recovery settings and Disable Automatic Rebooting, right-click on My Computer and select Properties > Advanced tab. Under "Startup and Recovery", click on the "Settings" button and go to "System failure". Make sure that "Write an event to the system log" is checked and that "Automatically restart" is unchecked. Click "OK" and reboot for the changes to take effect.

This will not cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with information displayed that will allow you to better trace your problem. Next time your computer crashes copy down the entire error message (including all the numbers) and post it back here.

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I have Windows 7 and something appears to be keeping it from finding and installing ANY updates, let alone Windows 10.
No new updates for MONTHS. "Checking for updates" can run forever and not find anything.
I have the Windows 10 icon & the GWX.exe (or whatever it's called), but once I click on it, it disappears.
I did make a USB of the Windows 10 software, but I don't want to attempt that until I know the Windows update (ANY updates) will be fixed through that install, or whether I need to fix that problem first before attempting to install Win10 from a USB or disc.
Did a few run-of-the-mill basic troubleshooting and suggestions, but nothing has worked.
I'm not tech savvy, but I know enough about computers to do some real damage in the really pissed off state I'm in. Sometimes, like now, I'm smart enough to know not to go there and ask around instead.
I tried restoring to the last restore point when Windows updates were working fine. This restore failed, likely due to the fact that the last restore point when updates DID work was months prior.

Answer:Windows updates problem won't let me install Windows 10 or ANY updates

If you type Services.msc in the Start menu search bar and open the console, search for the Background Intelligent Transfer Service and Windows Update service. They should be set to Automatic (Delayed Start), and they should be Started. If they aren't, right click each and select Start.
If that doesn't resolve it, try resetting the Windows Update components:

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I am using XP Home....the last nine updates from Microsoft will not install........anyone ,any idea what the problem is and what can I do about it.

Answer:windows updates..install problem

Go to Start - Programs - Windows Update and check for the required updates. Then try and download them one at a time.

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My daughter bought this Windows 8 OEM OS HP Pavilion g6-2240sa 64bit Notebook PC around three years ago and lately it was very slow and she asked me to have a look at it. As it was three years old I decided to do a factory reset from the built in recovery option. I copied the files etc she wanted backed up onto my own PC and followed the instruction in the recovery tool. All appeared to go well and before continuing I deleted some bloatware including Norton Security which had installed even though I unchecked the box telling it not to.

I then began the Windows 8 installation bit and eventually got back on line connected to the internet and ready to begin updating the OS intending to go right through to Win 10. After checking for updates it found 198 files which I set it to install and when it was finished and I had clicked on restart all went well until it hung on the dreaded 13% while configuring updates. I found a solution to this via google but it took a long time (5hr) before it eventually started again and I could sign in. I checked and all seemed well so went back to Windows Update and this time I got 111 which installed perfectly as did the 78 files after that. I restarted the PC again and went back to Windows update where it found 2 more important updates which failed one had the error code 80070002 which I solved via the msn walk through I found on Google. The other which had the error code 80070436 and was for the HP-Other Hardware, HP Wireless Button Driver, has ... Read more

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I cant install windows updates anymore,when I try Error code 80040726 comes up.Can anyone help please?

Answer:Windows update problem. Updates wont install.

I assume this is a Vista machine but the error message doesn`t help. Can you check it and post back with the exact wording and tell us what is generating the message. (Windows Update?)

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My Toshiba Portege laptop needs some serious updating. I finally got it on to XP SP2 an now when I attempt to make the rest of the updates (such as IE 7 etc) the computer simply shuts down during installing these updates.

It's never really been used and has just been formatted. No virus signs whatsoever. Runs perfectly when not attempting to update.

Anyone know what may be causing this?

Answer:Windows Updates Shutting Down My PC

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Hi, first of all, I am being directed from Virus, Trojan, Spyware, and Malware Removal Logs section to this Windows 7 section by nasdaq:
The affected laptop is a Windows 7 Home Premium, 64-bit Operating System.
In the beginning I thought it was mainly affected by viruses.
Later on, as nasdaq was assisting me with the virus cleanup, I realized it is not exactly the case. 
I am not sure if the viruses are totally cleared because halfway through the cleanup, nasdaq suggested me to seek help from here for certain problems that are probably not virus-related.
I am gon list those problems here as clearly as possible:
1. ControlDeckStartUp.exe Problem
After starting the laptop, BEFORE the desktop is shown, an error message window will pop out with the title: ControlDeckStartUp.exe - .NET Framework Initialization Error
The error message is: C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll could not be loaded
So i clicked OK or the X button to close it.
Next, the screen will become totally black and i have to wait for awhile before the desktop will be shown.
 NOTE: Sometimes, while starting up, the black screen will not be shown but AFTER the desktop is shown, that is when the error message window starts popping out! 
... Read more

Answer:ControlDeckStartUp.exe problem, Canot install new windows updates since Dec 2012

Go to the Microsoft Download Center, click Download.  
A list of downloads will open, you want  the 7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso
This is a ISO image which you will need to burn this to a DVD.
To burn a ISO file to a CD or DVD please downlaod ImgBurn and install it.
Insert blank CD or DVD into your CD/DVD drive.
Open ImgBurn, and click on Write image file to disc.

Click on the Browse for a file icon:

Locate the ISO file you want to burn, and click on the Open button.
Click on the blue arrow to start burning the bootable CD.

Once you have created the disc you need to insert it in your optical drive and restart the computer to install the Service Pack.
After the SP1 is installed, run the Update Readiness Tool.

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When I try update WIndows XP it will say I cant get permission.
The computer also is slow shutting down when I use the start /shutdown option, If I use the task manager is shut rapidly.
I ran an antvirus scan in both the normal and safe mode,,no indication of any action .I'm using Kaspersky Internet Security 09..
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:13:09 PM, on 10/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Seagate\SeagateManager\Sync\MaxSync.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Java\jre6\bin\jusc... Read more

Answer:Cant get to windows XP updates. also slow shutting down..

Microsoft help line solved the problem ,,I'm not sure how. but they did a super job. Their tech help line support was surprisingly good.
Best of all,,,NO CHARGE

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Hey everyone. Every time I restart my computer my Windows Update's Automatic Update setting keeps changing and shutting off. I then have to turn Automatic Updates back on. I do this in Standard Mode instead of Administrative Mode since I almost never log in to my administrator account. It does ask my administrator account's permission before changing the settings though and I put in my administrator password. So anyway, I'd really appreciate some help. My system information is below.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 215 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 4863 Mb
Graphics Card: NVIDIA GeForce 9100, 256 Mb
Hard Drives: C: Total - 599384 MB, Free - 539922 MB; D: Total - 10992 MB, Free - 1649 MB;
Antivirus: COMODO Antivirus, Updated and Enabled

Answer:Windows Update's Automatic Updates Keeps Shutting Off

This might be a Malware problem. Please run the scans below and post the logs.

Download RogueKiller (by tigzy) and save direct to your Desktop.
On the web page select the 32bit or 64bit button to match the bit rate of your version of Windows.
Quit all running programs.
Start RogueKiller.exe by double clicking on the icon.
Wait until Prescan has finished.
Ensure all boxes are ticked under "Report" tab.
Click on Scan.
Click on Report when complete. Copy/paste the contents of the report and paste into your next reply.
NOTE: DO NOT attempt to remove anything that the scan detects.

Please download RKill
There are three buttons to choose from with different names on, select the first one and save it to your desktop.

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7, right-click on it and select Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
A log pops up at the end of the run. This log file is located at C:\rkill.log. Please Copy & Paste the entire log in your next reply.
If you do not see the black box flash on the screen delete the icon from the desktop and go back to the link for the download, select the next button and try to run the tool again, continue to repeat this process using the remaining buttons until the tool runs. You will find further links if you scroll down the page with other names, try them one at a t... Read more

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I just let Windows install todays updates. Everything except Skype (this included an NVidia driver). When the computer started up after the Windows update (with the "don't shut off computer completing updates. etc.) message, the computer shut off. First I thought it was part of the update (and machine would restart) but it was not. Something broke.

I restarted and as soon as hit windows start screen it shut off again. I restarted again and got the "Windows Did Not Start - repair message". I said "run startup repair". Windows shut off during that process. I restarted again, and was able to run the repair process. But once it finished and booted into Windows it shut off again. I was finally able to start Windows so went to command prompt and started to run SFC /Scannow. It shut off during this test.

lastly I thought maybe its an overheat issue. I booted into Windows Safe mode and started the program HWMonitor. It showed my CPU temps at 39 degrees C. Then it shut off again. At this rate I'm going to wear out the on/off button.

Any ideas?

Answer:After todays (7/19) Windows updates my computer keeps shutting off

Try a System Restore yet? Do it in Safe Mode (or repair disk/install DVD), hopefully no restarts to interfere the restore. Then install updates one by one (restart after each and wait a bit to make sure it is alright), Nvidia as last.

You can also try just downgrading GPU drivers first, and restore if it does restart like that.

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I am thoroughly fed up with this problem.I run Win7 and have run all the available fixes I can find but the problem persists.Even when I click installed updates it says there are no updates installed on this machine.The updates though are shown many times over in the WU list.Any suggestions to help clear this frustration would be most welcome.

Answer:Windows Update keeps installing the same updates when shutting down

Try a Windows Update-Reset

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I just installed Windows 7 Home Premium 64 bit on an HP Envy m6 laptop. I went to check for updates due to the fact that this laptop originally had Windows 8.1. Windows updates just keeping Checking for updates with the green progress bar keeps turning and
turning. I had this problem awhile back and there is an issue with two KB files which are windows update agents but I did not write them down. Does anybody have that information?
Thanking you in advance,
Dennis Sturgill

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I very stupidly shut down my computer during the "system updates... do not power off or unplug" and now Windows 7 is exceptionally slow to log in or do anything at all.

I system restored it to a point a week before the shutdown incident and I also then installed all the missing updates but it is only marginally better. It still takes about 30 - 60 minutes to log in.

Any ideas on what is wrong would be greatly appreciated thank you! :)

Answer:[SOLVED] Windows v. slow after shutting down during system updates

Hi ariana44,

Is it the same when you boot in to Safe Mode? Tap F8 whilst the computer is first starting up and then choose Safe Mode when prompted. Report back whether this improves it or not.

Was it Service Pack 1 that you were installing? You could also try uninstalling it, then rebooting and then try re-installing it.

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Hey guys, as the title says, i pushed the power button on my PC and ran out the door for school. Last thing I saw on my screen was updates being applied before it shut down. It was on update "10 out of 10"

I just got home and was met with a nice BSOD. My PC has blue-screened twice before, both of the previous blue-screens had the message: "KERNEL_DATA_INPAGE_ERROR"

However, this BSOD had no message, but gave me the following values.

STOP: 0X000000F4 (0x0000000000000003, 0xFFFFFA80082DAB30, 0xFFFFFA80082DAE10, 0xFFFFF800033E88BO)

Any help is greatly appreciated!

PC Specs

CASE: Cooler Master Storm Scout
MOTHERBOARD: ASRock Z68 Extreme3 Gen3
CPU: Intel Core i5-2500K Sandy Bridge 3.3GHz
CPU COOLER: Cooler Master Hyper 212+ with Additional Fan
RAM: G.SKILL Sniper 8GB (2 x 4GB) DDR3 1600MHz
GPU: XFX Radeon HD 6870
PSU: OCZ ModXStream Pro Modular 700Watt
SSD: 120GB OCZ Vertex 3 (Boot/Game Drive)
HDD: Western Digital Caviar Blue 500GB (Storage) X2 in RAID 0
OS: Windows 7 Ultimate 64-Bit

Answer:BSOD while shutting down, after recent Windows updates were applied

Please upload a report

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I apologize in advance for my lack of tech knowledge.  I will try to explain my situation as thoroughly as possible.
I am running Windows 7 Home premium 64 bit.  A month ago i had a hard drive failure and had a new 4tb hard drive installed. My motherboard does not support UEFI and because of that the boot sector was moved to a thumb drive and pointed at the Windows installation on the 4tb. I don't think that has anything to do with the problem I'm having now but since it was a recent change, I'm mentioning it.
4 days ago my son was using DVD Shrink (an old and sometimes glitchy program) and it locked up. He opened task manager and attempted to force close the program.  It would not close.  After waiting several minutes he manually turned off the computer.
When I restarted the computer it said Preparing to configure Windows.  Do not turn off your computer.  I thought it was installing updates and i walked away from it.  When I came back it said:
Failure configuring Windows updates.  Reverting changes.  Do not turn off your computer.  It hung on this screen for more than 4 hours. 
At that time I turned it off with the button and booted into safe mode.  I tried to do a system restore but it says I have no restore points.  Apparently system restore was turned off when the new hard drive was installed.  When I couldn't restore I made a disc image backup of the hard drive and tried aga... Read more

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As the title says, I have problems with Windows Update. I tried some fixes like: Reset_Reregister_Windows_Update_Components, Reset_Windows_Update_History, MicrosoftFixit50362 (which is a Microsoft Installer Fixer that couldn't install PowerShell), MicrosoftFixit50202. But what I really need is installing .NET Framework 4. I tried forcing it to install, installing it step by step, but it couldn't go further than .NET Framework 3.5. I need that Framework, the other updates don't really matter. And the interesting thing is that my antivirus doesn't say that Windows is not up-to-date, which is not normal, in ESET Smart Security, if Windows is not up-to-date.
If specs matter:
AMD Athlon ll X4 750K
AMD Radeon R7 240 4GB GDDR3
Vista SP2
I don't know how to obtain CheckSUR.log.

Answer:Windows Update stuck at Checking for Updates and can't install Updates manually

Hi antoniu200:
Many other Vista users have reported that Windows Update seems to get stuck at "Checking for updates..." for long periods of time, and this problem dates back to the August 2015 Patch Tuesday updates - see my screenshots in ScousaJAY's thread windows update just seems to hang while checking in the VistaForums. This month's December 2015 Patch Tuesday updates required a full hour on my machine before it finished the  "Checking for updates..." phase and finally presented a list of available updates, so you might want to try running a manual Windows Update and leaving your computer alone for an hour or so to see if it eventually runs to completion.
You might also want to read Nikilet's recent thread Updates were not configured correctly in that same forum.  Some Vista users, including myself, received an error message this month stating "Updates were not configured correctly. Reverting changes. Please do not turn off your computer" when they tried to install the December 2015 Patch Tuesday updates.  Six updates for the Vista OS and one cumulative update for IE9 were marked as "Failed" on my machine after Windows forced an automatic rollback and re-boot of my machine.  I re-ran Windows Update today and all Important updates that failed yesterday eventually installed successfully ("Checking for updates..." still took about one hour and I declined one Recommended update KB3112148 for Vista and one Optional update KB3106614 for Silver... Read more

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I am really flustrated with my T61P - a week ago it lost my user profile, so I installed a new hard drive and reloaded the OS (Vista Ultimate) from the recovery disks.  I have installed antivirus software, do all the MS updates, and then uninstalled all the ThinkAdvantage programs (except for Client Security).  Continuing to check for new Windows Updates works fine.  Then I installed ThinkAdvantage System Update - can still do Windows updates.  Run System Update, install 19 updates, reboot - Windows Updates no longer works!  I get the message "Windows Update cannot currently check for updates, because the service is not running/  You may need to restart your computer."  The service is running (I even restarted it from Admin tools).  Rebooting makes no difference.  I have reloaded the OS and updates about 6 times in the last week and always end up with this problem.  It does appear that since Windows Update was working before installing the Lenovo updates that there is a problem with the Lenovo updates. Help would be appreciated. David

Answer:T61P Vista SP2 no windows updates after Lenovo updates on fresh install

hey dfanslercurious to know which version of ThinkVantage System Update are you using ? Is it version 4.0.0046 ? If it isn't kindly download the latest version and install it.if it is, could you uninstall it. set msconfig to startup windows item only before reinstalling it.

WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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I recently (one week ago) made myself a dual-boot to Windows Vista SP2. I installed everything I needed and set the Windows updates to Automatically install updates. When I needed to make a video smaller (no need to talk about this in this thread) on Handbrake it said I needed Microsoft .NET Framework 4.0. I was surprised to see that. I went to see what Windows updates does and it wasn't checking for updates, as I set it to do. I started the check myself. I left it like that 30 minutes. When I closed my game, it was in the same state: checking for updates. So, I went to my .NET Framework 4 installer and, after 15 minutes, it gave an error: another installer is running. There were no installers, besides Windows update. So, I closed its process and let the installer run. After 15 minutes, it gave me an error (I don't remember the name of the error, I'll post it ASAP). So, I started researching, tried everything (MS FIXIT 50202, reset windows update history, reregister windows update components which gave me error 1060 and error 5 - error 5 is after trying MS FIXIT). I tried to "force" the .NET Framework 4 install by installing it step-by-step: 1.1  1.1 SP1  3.5  4. No succes. I AT LEAST need to install that .Net Framwork somehow. And the most interesting part is that my antivirus doesn't say that my OS is not up-to-date . SPECS: 6GB RAMAMD Athlon ll X4 750K 3.2-4.0 GHzAMD Radeon R7 240 4GB GDDR3

Answer:Windows update stuck at Checking for updates and can't install updates manually

Now it doesn't even give the error anymore. It just sits there and fake-installing .Net Framework.

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I am ready UPGRADE but when press OK continue,... after a while window disappears and license agreement never appears...well?
From Updates on Desktop i have choice install... proceed from updates or await reserve window reappear?
Only from control panel Updates of desktop can install w10pro...?

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I am ready UPGRADE but when press OK continue,... after a while window disappears and license agreement never appears...well?
From Updates on Desktop i have choice install... proceed from updates or await reserve window reappear?
Only from control panel Updates of desktop can install w10pro...?

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Suddenly Windows 7 has stopped installing Windows Updates. It downloads, then creates restore point, starts installation, but then comes back with the error code 800F0900. This happens with all the updates when carried out individually, critical or optional. I first went through the process of clearing all the Start-up Programs in the Services section of msconfig. As that did not solve it I then stopped all but MS services, and that did not solve it.  I tried the Microsoft .NET Setup Verification Tool. This said there were problems that it could not fix and sent a report to Microsoft.  Following an earlier thread on this site, I installed and used the Windows Repair program from This failed to solve the problem. Does any one have any other possible advice to help solve this problem ?

Answer:Windows Updates will not install. Error code 800F0900 for all updates.

I would try running the System Update Readiness Tool: .

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Join Date: Nov 2013

win 7/64 pro
2 posts
Local Time: 01:17 PM

I have a Dell XPS 15 Z laptop with 6 GB of RAM, 4 x 2.53 GHz processors and 500 GB hard drive which is only about half full. The operating system is Windows 7 Pro/ 64. All updates are current. I have Kaspersky anti-virus, malware bytes, & spybot search and destroy. All of which say the computer is clean.
I have repeatedly successfully installed 2 Windows updates:

Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2836939)

Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2858302)

Then, within a a few minutes I am notified that 2 new updates are available... The same ones. Just to make sure the update were truly successful, I have reinstalled them several times with the same result.

Occasionally there are other Windows updates included along with my two familiar ones. The others install fine and I never hear anything more about them. But the two above will soon come back as new updates available.

Though I can certainly ignore responding to these update notifications, it would be kind and nice to get it fixed.

Thanks Larry

Answer:2 Windows updates install successfully, re-flagged as new updates

Right click on the ones you already have (when they show up again) and 'hide' them. That will stop the nuisance.

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I have 5 updates that fail to install. I have also tried to manually install them, but they still fail Here are the updates:






The error code I get is "800736B3". I ran MS FIXIT and it said they did not detect any problems.

Answer:5 updates fail to install through windows updates or manual?

Hello, have you tried:

Open the Windows Update troubleshooter by clicking the Start button , and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under System and Security, click Fix problems with Windows Update.

Its from this link: Windows Update error 800705b4

I know its a different error code but its worth a try.

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How are you guys doing today? i recently reinstalled windows 7

I'm looking for some assistance as far as which updates to install on Windows 7.

Also would like to know how to turn on a feature so the updates will install automatically (If thats safe)

In my optional tab it reads the following(All of these boxes are unchecked)

AMD -Other hardware, storage controller - AMD SATA CONTROLLER


Update for Windows 7 for x64-based systems (KB2574819)

Update for Windows 7 for x64-based systems (KB2592687)

Update for Windows 7 for x64-based systems (KB2709981)

In my important tab it reads the following (these two boxes are unchecked)

Update for Microsoft. NET framework 3.5.1 on Windows 7 and Windows server 2008 R2 SP1 for x64 based systems (KB2836942)

Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2836939)

The rest of the important updates are Microsoft Office related (all are checked)

Anyone know if these are safe to install and if so how do i instruct them to install automatically?

UPDATE: I've loaded screenshots so you guys can maybe help me better


Thanks in advanced.

Answer:Windows 7 Updates: Which updates to install? (SCREENSHOTS INSIDE)

Quote: Originally Posted by Zeek1017

How are you guys doing today? i recently reinstalled windows 7

I'm looking for some assistance as far as which updates to install on Windows 7.

Also would like to know how to turn on a feature so the updates will install automatically (If thats safe)

In my optional tab it reads the following(All of these boxes are unchecked)

AMD -Other hardware, storage controller - AMD SATA CONTROLLER


Update for Windows 7 for x64-based systems (KB2574819)

Update for Windows 7 for x64-based systems (KB2592687)

Update for Windows 7 for x64-based systems (KB2709981)

In my important tab it reads the following (these two boxes are unchecked)

Update for Microsoft. NET framework 3.5.1 on Windows 7 and Windows server 2008 R2 SP1 for x64 based systems (KB2836942)

Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2836939)

The rest of the important updates are Microsoft Office related (all are checked)

Anyone know if these are safe to install and if so how do i instruct them to install automatically?

UPDATE: I've loaded screenshots so you guys can maybe help me better


Thanks in advanced.

Hi Zeek1017,

Welcome to Seven forums.

You should go ahead with all the updates on the system. As updates whether for the drivers or software provide better security a... Read more

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I recently upgraded to W10. When my first auto update came through, the setting panel just tells me it cannot install updates. I get 2 errors & 2 waiting for install as follows.

Update for Windows 8.1 for x64-based Systems (KB3063843)

HP - Enterprise WSD Multi-Function Printer, Multi-Function Printer, Other hardware - Null Fax - HP Officejet 5740 series
Waiting for install

Update for Windows 8.1 for x64-based Systems (KB2990967)

Hewlett-Packard - Enterprise WSD Multi-Function Printer, Other hardware - Null Print - HP Officejet 5740 series
Waiting for install

I don't understand why windows is trying to install 8.1 update on my windows 10 OS.
I cannot get rid of them to install the others.

Any ideas, Jtimer

Answer:Windows 10 Updates error - Can't install Updates

Hello jtimer,

I was having problems with my printer drivers in Device Manager after upgrading to Windows 10. Both were not working. I went to HP Support, enter my device in the search box there, and downloaded the new (July 2015) Full Feature software package for my HP Officejet 5740 All-in-One Printer and then rebooted. Afterwards, I went back into Device Manage, expanded Printer, and now had my two new drivers working. There was also two Unknown Devices there, which I deleted. Most likely, the old drivers that didn't work after the upgrade. My printer is working fine now, but I'm also having the same problem with two failed Windows Updates for the printer. Since we both have Windows 10 Home Edition, there is no way to turn off Windows Update. I did not find any way to hide those failed updates, either. So, they would not keep trying to install.

Hopefully, one of our more experienced members will have a solution for this.


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Windows Updates continues to re-install five specific updates which are:*Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2604121) -Download size: 38.5 MB.*Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656368) -Download size: 1.8 MB.*Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656405) -Download size: 11.7 MB.*Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2686827) -Download size: 4.3 MB.*Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2600217) -Download size: 32.2 MB.- I purchased my computer 4 to 5 months ago. It is a Windows 7 Home Premium Hewlett-packard HP Pavilion dv6 Notebook PC (64-bit Operating System). I have tried numerous trouble-shoots and all have failed. If anyone knows of a solution this extremely aggravating issue, please feel free to answer this immediately. Thank you. -Isaiah.

Answer:Windows-Updates Continues to Re-install Updates.

I have tried numerous trouble-shoots and all have failed.what else did you try?Did you try uninstalling microsoft .NET framework 4 client profile from add or remove programs?

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I get a message everytime I try to updates Windows, there is over 112 updates which could not install, I have attached a picture of my error code (In the picture i have only tried one to see if it would work.)

Attachment 301011

Attachment 301030

Answer:Windows Updates Are Failing to Install? ( Over 112 Updates)

please follow the Windows Update Posting Instructions, so the experts can help you

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I'm clean installing Windows 7 Pro SP1 64 bit on some Dell Vostro 3560 laptops, after installing the drivers I run Windows Update, it detects 200+ critical updates, downloads them and nearly installs them all before I get "Failure To Install
Windows Updates - Rolling Back Windows Updates" and they roll back.
It's been two years or so since I've clean installed Windows 7, is there some prerequisite that's required now that I'm missing?

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I have a new built computer and windows 7 will not install because the PC keeps shutting down unexpectedly before it will. It gets to the black screen 'windows is loading files' and it generally shuts down when that gets to 100%. Sometimes it will get to the windows wallpaper screen, but then will shut down after a couple of minutes. Any suggestions please??

Answer:My PC keeps shutting down while trying to install Windows 7

Have you tried install in "Safe Mode?"

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Well, This is my first time building my very own pc

but it keeps shutting down when windows reaches "installing devices" it reaches about halfway then my pc jus shuts down its driving me crazy ive tried all sorts of stop i NEED professional help....

My specs - Intel Q6700, Asus P5N-D Mobo, 4gb ocz ram 800mhz,
geforce9800 gtx +, 750gb hdd and i plan on using over my 120gb, and a 600watt power supply.

please help me

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Hello Everyone,

I did a clean install and on first use of Windows update the updates for some reason we're downloading and installing at a slow pace which I didn't recall in the past. Not sure if I'm having an issue on my end or not if it is on the side of Microsoft. Any fixes or solutions you might recommend I would appreciate it. Here is some nfo below.

Answer:After clean install, windows update slow to download install updates

I always keep the current cumulative update off line installer on hand and install it before going online. Also remember it is not just Windows updates you are also getting STORE updates in the background.

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Just got a new HDD (Toshiba HDKPC03 DT01ACA100 1TB Hard Drive - 1TB, 7200 RPM, SATA, 3.5 at and have been trying to clean install a copy of windows 7 home premium 64bit that my friend burned for me. It starts up fine and gets to the language page but once it gets to the second step of installation my screen goes black and the computer acts as if it is off but the power button will stay lit up.

Answer:Clean windows 7 install on new HDD keeps shutting down during setup

What OS was installed on the computer before?

Fill out System Specs from User CP so we know what your hardware is.

Where did your friend get the source to burn the DVD from? You can try downloading a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO. The one on the COA sticker on your computer will work.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.
Download and run Universal USB Installer ? Easy as 1 2 3
Select Windows 7 from the first drop down list, all the way to the bottom
Select the downloaded Windows 7 iso file
Select your USB flash drive
Click Create

For techies or folks who work on computers: Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.
This will fit on a 6GB flash drive or can be burned to a DVD.

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Why do we get the option "Windows Updates. Important updates are available. Go to PC settings to install them" on the logon screen? Need to remove this option but without altering the update functionality. We are using SCCM for windows update.
Can you help how to remove it by GPO or any other option for large scale systems (5000+). At present the user cannot install the updates as it has been restricted. Attached the screen shot also.

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The title pretty much says it all. I stopped receiving automated downloads of Windows 7 updates in Dec 2016 (even though my system is checked for receiving automated updates). I went to Windows Catalog and found updates released after Dec 2016, downloaded
them, and when I try to install, the infamous "searching for updates on this computer" pops up and does nothing. I can't even cancel it. I have to right-click on the program line at the bottom of the screen and exit it that way.

Any suggestions as to how to proceed?

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-Running Windows 7 Ultimate 64bit Service Pack 1

Hello there, I've just built a new computer and am having trouble installing Windows updates on my fresh install.

When I go to Windows Update, I get the following message:

Install new Windows Update software

To check for updates, you must first install an update for Windows Update. Your automatic updating settings will not change

To install the update, Windows update will automatically close and re-open.

When I click 'Install now', the window disappears and I am then confronted with the following message:

Windows could not search for new updates

An error occurred while checking for new updates for your computer.

Error(s) found:
Code 800F081F Windows Update encountered an unknown error.

Does anyone know how I can get updates to work? Is there some way that I can manually download and install this update for Windows Update?

Thank you.

Answer:Unable to install updates on fresh Windows 7 SP1 install

I'm guessing that your installation media already contained SP1, is that correct? Since this is a clean install my first thought is something happened during the installation process to damage or corrupt some system files. I'd try the Microsoft troubleshooter first.

Troubleshoot problems with installing updates - WindowsUpdate_dt000

If that doesn't work I'd try running the System Update Readiness Tool.

What is the System Update Readiness Tool?

If still no joy, and only because this is a very recent clean install, I'd just reinstall Windows 7 again. If the problem persists I'd start looking into the possibility of a bad installation disk, hardware issues, etc. Please post back if any of this helps or not.

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Back story:
I am part of a large organization that has a large amount of computers on our domain controller. I have Administrative rights to the computers only, and network access rights on our network. I keep a number of computers up to date, including various 3rd-party programs (i.e. java, flash, etc), and I currently manually remotely connect to each computer and install the updates to the programs from a network share, then run Windows update, select all the critical updates (as well as all the applicable optional updates), then disconnect and move on to the next one. Needless to say, time quickly adds up.

use WinRM to:
determine which computers to issue the following using a text file:
install EXEs remotely from a network share using the local (issuing user's) logged in credentials
apply any important windows updates

Answer:Remotely install Windows updates and install programs

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I am prompted that "updates are ready to be installed by Windows" and when I do the automatic installation process it then tells me that it was unsuccessful and is unable to install Service Pack 3.

Any ideas??


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I've got Windows 10. For awhile I had problems downloading updates. I solved that problem by doing a reset. But now it won't install all updates. I get a message that it couldn't install some updates and had a button to Retry. But clicking on the Retry button did not solve the problem

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Hi, it seems like I get no more updates offered when I search for updates. My latest important updates are from 05.10.13. Since then I only get the same 42 optional updates shown. Shouldn't there be a few new ones (important and optional ones) since one month? Yesterday I read about the new IE11, that didn't show up either. Is there a website with a history of all released updates so I can check if there are any updates released/available that I didn't get offered in the last month?

Answer:No new Windows updates shown when 'search for updates' - Problem?

IE 11 isn't being offered through Windows Updates yet, except in certain areas.
The latest Important Updates should have been installed around 8th October
What happens if you attempt to install any of the optional updates?
There is no formal list of updates, since the list may vary from machine to machine - however, the listing in the forum stick here is kept pretty much up-to-date.

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Hi Guys,

I hope I'm posting this in the correct category on the website (it's the only place I can see a button "post a thread").

I think I may have some kind of hidden malware or virus. I can't do a boot scan because my internet requires me to manually turn it on once widows starts, therefore no possibility for a safe mode with networking.

There is something in my computer that is playing with all my updates. I don't know what it is. I used all many of the tools recommended by Malwaretips. Is somebody who is experienced in this able to possibly help me? I have Kaspersky Internet Security 2014. When I manually update it goes up to 24% and then stops there and gives me the screen "Databases and Application are up to date". I have MalwareBytes and the Update button greys out and I cannot click on it. And with Windows Updates the red flag comes up in taskbar telling me I need to choose an update method (and automatic updates is shut off).

I've tried uninstalling and reinstalling several times. I'm afraid to go on the internet without a Sandboxie.
Can somebody please help?

Thank you.

Answer:Problem with Updates: Kaspersky, Malwarebytes and Windows Updates

Are these other threads related to the same issue you're having here?

If you believe, your PC is infected with Malware head over for Removal Assistance.

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Well, I seem to get closer to being fixed but there's always something that pops up........
Windows updas fail to to install.  I get code 643 and code 80070050
iTunes will not install and I get a long-winded error explanation but it is essentially tied to code 0x80070091
Recognize this might be two separate threads but I thought the issues might be related since they pertain to "installs"
Any help is greatly appreciated.

Answer:Windows Updates Won't Install and Cannot Install Itunes

About the first problem (with Windows update) can you pleas chek out this link and tell me if it works for you?
Is iTunes already installed or was it before? Is there any folder what can locate to iTunes on your system?
Best regards.

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I have Vista Home Premium 32-bit, on Dell Inspiron 6400.

After a repair install, I now have two problems:

- Although there are 75 Windows Updates in the list, I have tried several times over the last two days to install these. So far, only a few are marked "Successful". The great majority are marked "Failed".
- There is no SP1 available in the list of updates.

Here is the history:

- My laptop was pre-loaded with Vista (no SP1). The OEM DVD was also SP0.
- I installed SP1 when it became available.
- A few days ago, I neede to do a repair install. So I uninstalled SP1, and did a repair install as specified in Brink's tutorial:
Repair Install For Vista
- As far as I know, the repair completed successfully. There were no "Files discarded by Windows Upgrade" (Maybe this is important!). I was not asked for my product key, or asked to activate Vista.
- Immediately after the repair, I launched Windows Update, and found the two problems noted above.

BTW: To the best of my knowledge, my laptop is working fine. The minor glitches that prompted the repair install have disappeared

I would be grateful for any assistance.

Answer:Repair install: windows updates won't install

Hello Oldgrantonian,

There is little problem. You can't repair Vista sp1 using Vista dvd without sp1. I guess you will have to clean install Vista using your dvd and next install Service Pack 1.

You can download standalone SP1 on the Microsoft site. Download details: Windows Vista Service Pack 1 Five Language Standalone (KB936330)

Hope it was helpful.


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I have been having problems getting my windows updates to install on my computer. I am running windows xp and I keep getting the message that updates were not successfully installed. I have searched high and low for a fix for this and nothing that I do seems to work. It just started happening a few weeks ago.
Any help will be appreciated.

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i am having a problem with some microsoft critical updates not installing on my machine (windows xp pro sp2). they download, seem to install, the computer reboots, and then the auto update comes back and wants to download and install the same 3 updates again and again. they are KB947864, KB945553, KB948590. Read someplace that it might be my mcafee virusscan, but there is no way i can find to turn it off, save uninstalling it, to see if the updates install after that. any help would be appreciated. thanks

Answer:microsoft updates install problem

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I am running Windows 7 64-bit on my main desktop PC. (I am waiting for the Windows 10 upgrade).

My PC appears to be installing updates OK but every time I power up, the Start button shows the exclamation mark and 'installs updates and then shuts down' message - see attachments.

Any ideas why, please?

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When you try to connect to the Microsoft Windows Update Web site or to the Microsoft Update Web site, you may receive the following error code in the windowsupdate.log or CBS.log:
0xC80001FE, 0x80200010, 0x80070643, 0x80246002, 0x80070490, 0x80070420, 0x80073712, 0x80246007, 0x80000FFF, 0x80070424, 0x80248007, 0x8007064C, 0x8024D00C, 0x8007066A, 0x80245003, 0x8024402C, Failed Service pack installation. KB2509997 discusses how to troubleshoot these issues.
Also check out this post: Windows Update Troubleshooter from Microsoft.

Answer:Unable to install Windows Updates in Windows Vista, Windows 7, Windows Server 2008

nothing you said workd on 7 ultimate , also nothing microsoft has will work either I been try ing to download updates for 3 1/2 months cannot do it.
What exactly is happening when you try to update? Getting error code? or nothing? Also what internet security do you use. Could possibly have something installed that is blocking access to the Windows Update site.

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please help me so I dont release my anger with a hammer on this computer..

PLEASE READ THROUGHLY AND I THINK ONE OF YOU CAN SAVE THIS COMPUTER!! I will describe what happened in great detail...

So a while ago, out of the blue, my computer decides to freeze for a sec and it recovered with a error message saying 'nvlddmkm has stopping working but successfully recovered' (Now pros should be aware that this is a common error that still doesn't have a solution to) At first I shrugged it off but gradually the freeze got worse to a point where the blue screen with memory dumping showed up and I had to reboot..

Now recently I could not start the vista windows regularly (restore+repair doesn't work) The screen has like lines going through and won't show the windows.

So I started safe mode and after deleting many many things I decided to erase the Nvidia driver itself. And behold, for some reason the windows restarts and it works. But of course I can't play any games and the screen has LOTS of lines going through constantly...

I have been using the computer without the nvidia driver with my screen looking crappy for few days now... (I still don't know what the problem is exactly..)

And there's another problem I encountered... the windows update will not manually and automatically install two updates which are: KB953709 (reg update) KB940157 (windows search 4.0) with code error 80073712, 80070032 respectively.

In conclusion:

1. How to I ... Read more

Answer:nvlddmkm problem + vista wont install 2 updates...

please help...
my computer is still the same.
pleaseeeee on the brink of factory restoring everything!!!
but even then i dont even know how its so frustrating...

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On Windows Embedded Standard PosReady 7 64 bits, I try to find in the registry the values for :

 # install OS Date
 # install Updates Dates
 # Boot OS Date
Can you help me ?

Do I need to search at WMIC level ?


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For some time now I've been plagued with messages regarding having to shutdown the computer to install 'important updates.' The computer says it's installing the updates and needs to shut down which takes for ever. It then reopens to say 'Updates were not configured correctly. Reverting changes' It then goes automatically to 'Switching off...installing updates.' After an age it reappears with 'The user profile service failed the logon. User profile cannot be loaded.' I then have to physically switch it off and it restarts successfully. That sequence has been ongoing for some time. I have Vista Home Premium Service Pack 2 and on a Dell Inspiron 1545 Laptop. Thanks for any assistance.

Answer:Shutting Down Problems with Updates

"The user profile service failed to log on" etc - I could suggest you try a "system restore" if you have an idea when the problem occurred and you can restore to a date BEFORE that. Otherwise have a look at this LINK - click here

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Vista for some reason keeps wanted me to shut it down to install updates. every time i go to shut it down it says install updates then shut down computer. but I've down this constantly for about 15 times for an hour and its still saying it. any ideas why this is happening?

Answer:Vista keep's shutting down for updates.

please read my post is this the same as my problem?

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Visiting a friend who complains that WIndows Update will shut down his PC without warning in the middle of his work, then install Updates. I figured he was missing the popup warning which enables user to extend timeout for Updates restart.

However this just happened to me in the middle of a forums post being done on his PC. The PC just shut down without warning and started installing a single Update.

I am wary to set his Updates from Automatic to Manual install since he may let them pile up. Is there anything I can do to assure he'll get the normal warning popup from System Tray?

WUD is set to Show Icon and Notifications in tray Notification settings.

Answer:Updates shutting down PC without warning

Hey Greg,

You could use the tutorial below to disable the automatic restart for Windows Updates without needing to change letting Windows Updates to automatically install.

You should still get the reminders that a restart is needed.

Windows Update - Enable or Disable Automatic Restart

Hope this helps.

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I built my comp (with the help of several fine people on this forum) in July. Bought a new copy of Win7-64bit and everything has been running great. Lately, everytime I shut down it says it needs to install updates and it goes through 23 installations. I let it do it's thing and the next day is the same thing, installing updates 1 of 23. I've watched it and it does go through all 23 (can't see any details) and then shuts down like it should.

Anyone ever hear of this occurrence and if so, any tips? Thank you very much.

ok, I looked at the updated, and most of them are for XP??? Copied the details of one of them below and of course all of the XP upates failed, now after more digging, I did install Microsoft Office XP on my system as I didn't really want to buy a new office suite, but I looking at the update list, almost all of them refer to powerpoint or office or something. I bet you that is the issue.


Security Update for Microsoft Office XP (KB957646)

Installation date: ‎1/‎6/‎2011 11:16 PM

Installation status: Failed

Error details: Code 646

Update type: Important

A security vulnerability exists in Microsoft Office XP that could allow arbitrary code to run when a maliciously modified document is opened. This update resolves that vulnerability.

More information: Read more

Answer:Always installing updates when shutting down

Hey Zebug,

Just a visitor here at the site, but I was having that problem when I first starting using Win 7.
not those perticular updates, but updates in general. I kept thinking dang there are alot of updates to Win 7.
I found it was trying to install the same updates everyday because they were failing to install during shutdown.
I know go into the windows update and run them before shutting down and no more problems,all would install with no fails.

just thought Id share. thanks,


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These are the error codes :
Windows Update encountered an unknown error.
Code 642
Windows Update encountered an unknown error.

Keeps saying " Another installation is already in progress. Complete that installation before proceeding with the install " And it will not let me repair anything either. I'm stuck and am prudish when it comes to the maintenance of my PC. Can some one Please help me out. I did see something that I'm about to try. Will be back in a few minutes.

Answer:Windows Updates Will Not Install Nor ANY Install

Try the Fix It How do I reset Windows Update components?

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hi, my problem is that (after a recent crash, and this is before i've had a chance to save all the stuff i rescued to seperate discs)windows tells me it is shutting down, gives a message telling me to save and logoff, shutdown will occur in 1 minute, the error messages go something like:"shutdown initiated by NTAUTHORITY/SYSTEM"and "c:\\windows.1\system32\lsass.exe terminated code -1073741819"any ideas what's happening here?it doesn't give me the option not to shut down, just tells me it will happen within a minute.

Answer:windows xp shutting down problem

I have had this. Its a virus. Run spybot and stinger. Thats what I was told and it worked well.

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Hi. I am using windows 10 and my laptop name is dell inspiron 15 3000 series 3542 and 4GB RAM and 1TB HARD DISK.My laptop is not shutting down properly.It doesn't shut down and CD rom is still working and fan is also working and is getting heat.

main thing is my laptop is shutting down properly when I am using less than 2 hours but when I am using more than 2 hours it still working I think.
After 2 hours if I shut down it does not goes off still is working and my CD rom is also working even shut down.

I don't know the correct reason it whether shut down or not.
pls help me

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windows xp shows computer shutting down message for a long time, but never shuts down.

Answer:Windows xp shutting down problem

Never had a problem letting Windows manage page file.If you run into this issue again try MS PHClean - free.Always pop back and let us know the outcome - thanks

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Hi. I am using windows 10 and my laptop name is dell inspiron 15 3000 series 3542 and 4GB RAM and 1TB HARD DISK.My laptop is not shutting down properly.It doesn't shut down and CD rom is still working and  fan is also working and is getting heat.
main thing is my laptop is shutting down properly when I am using less than 2 hours but when I am using more than 2 hours it still working I think.
After 2 hours if I shut down it does not goes off still is working and my CD rom is also working even shut down.
I don't know the correct reason it whether shut down or not.
pls help me
if u know the reason and problem send me in my mail id
<Admin Note: Email ID removed as per privacy policy>
pls help me

Answer:windows 10 shutting down problem

When did the issue start? Does the issue occur with or without the adapter connected? Does the system restart and hibernate fine after 2 hours of usage? Does the system sleep and resume fine on auto sleep and manual sleep after 2 hours of usage?
If the system was working fine earlier, then perform a system restore to restore the machine to an earlier point where it was working fine - 
Update the BIOS - - restart the system and check if it works fine.
Check in safe mode -
Enable the built in admin account and check if it works fine -
This will help isolate if the issue is profile related or not.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. Also, run an extended / thorough tests on the HDD and memory to check for any possible errors. 
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.

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Hi all,

Recently, I performed a repair operation on my WIndows XP Pro SP2 32 bit operating system. After that, my computer stopped responding to shut down commands, either turn off or restart. There are various programs currently installed on my PC and I can't tell which one (if) might have caused the problem. Is there any fix for this?


Answer:Shutting down problem on Windows XP

I dont know if this will help but trying it will not affect the system,>start>run> type in chkdsk /r

3 more replies
Relevance 47.15%

I am en counting windows shutting down problem. When I shut down the computer it seem to hang at the shutting down screen. I live it overnight but it still did not close, the icon keeps turning (the small
circle on the left of 'shutting down'. I did a virus scan and a  chkdsk c: \r all result clean stage, in
safe mode but when I restart it could not shut down the same problem as in the normal mode. My OS. Widows 7 ultimate SP1. Thanks and hope to hear from you all.

Answer:Windows shutting down problem

Boot into Windows normally.  Run the chkdsk / rommand...when the screen comes up telling you that you can't run it now and asks if you want to run it on the next reboot, check that option.  Reboot...the chkdsk /r will run...system will boot into Windows...see if shutdown issues remain.
Let us know.

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Hi. I am using windows 10 and my laptop name is dell inspiron 15 3000 series 3542 and 4GB RAM and 1TB HARD DISK.My laptop is not shutting down properly.It doesn't shut down and CD rom is still working and fan is also working and is getting heat.

main thing is my laptop is shutting down properly when I am using less than 2 hours but when I am using more than 2 hours it still working I think.
After 2 hours if I shut down it does not goes off still is working and my CD rom is also working even shut down.

I don't know the correct reason it whether shut down or not.
pls help me

More replies
Relevance 47.15%

I believe that I have some type of virus possibly a worm controlling my Windows xp home os. I have a dual os PC with xp pro on one partion and xp home on the other. I was downloading CA security suite plus software onto the xp home os and then I found that I windows in that os would take a long time to start up and then would immmediately shut itself down with a windows error statement that reads something like this " Windows shutting due to temination of a remote procedure call". I can not stop the xp home os from shutting down and I can not scan it for spyware or viruses. The anti-spyware software will not function and there is not enough time for the anti-virus to scan the xp home os before it shuts down. The xp pro os seems to function OK. I scanned it and found a key logger, a dialer and one other spyware software. I quarunteted them with my anti-spyware on the xp pro os. Any ideas on how to stop my xp home os from shutting down or to clean this bug? I tried to go in under safe mode but I can not run the anti-spyware. I tried to stop the windows shutdown with the following instructions but it did not work

To resolve this issue in Windows 2000 and XP you will need to perform the following steps:

Change the settings for the Remote Procedure Call (RPC) Service in order to connect to the internet without the computer shutting down
Note: This does not work in every case.
To change these settings you will need to perform the following:
Right-click the ... Read more

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Relevance 47.15%

Hi. I am using windows 10 and my laptop name is dell inspiron 15 3000 series 3542 and 4GB RAM and 1TB HARD DISK.My laptop is not shutting down properly.It doesn't shut down and CD rom is still working and fan is also working and is getting heat.

main thing is my laptop is shutting down properly when I am using less than 2 hours but when I am using more than 2 hours it still working I think.
After 2 hours if I shut down it does not goes off still is working and my CD rom is also working even shut down.

I don't know the correct reason it whether shut down or not.
pls help me

More replies
Relevance 47.15%

every time i shut down windows xp, there is a message displaying avp.exe not responding. also, every time i close internet explorer there is a message "window explorer has encountered a problem"can you help please?

Answer:problem shutting down windows xp

"avp.exe"Is your Anti-Virus. If you shut down before it is finished scanning you will get this.As for you I.E. can you give us the rest of the error message?

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Windows 7 Problem with shutting down the PC.

I am having problems shutting down my PC with Windows 7 64 Ultimate.

Here is a screen pic of what i have running before i try to shut down the PC. I have shut down Commodo Firewall.

NOTE: Ignore the stuff with lines through them. They were the ones running at the time i took the screen grab.

Here is the screen from Process Explorer:

Answer:Windows 7 Problem with shutting down the PC.

Can you be a little bit more specific what problem you have when trying to shut down Windows?

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my system works well but it is neither shutting down nor getting restarted

Answer:shutting down problem(windows 7)

The following solution comes from another forum which I found from a Google Search for your problem (you might try doing that yourself too).
Try this:

control panel
system and security
power options
change plan
change advanced power settings
scroll down to USB USB setttings
click USB selective suspend

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Hi, all.
I'm new to this forum and this is my first post.
I have no computer savvy whatsoever but have managed to build a pc and have installed XP Pro w/SP3. This is with an Intel E4600 CPU on an Asus P5Q-E P45 motherboard with 4 gigabytes of RAM.
After the initial downloading of necessary updates I turned on Automatic Updates.
And got a balloon stating that I had updates available.
I disabled my security programs and downloaded the files then went to install them.
I keep getting a pop up that says the updates have not been installed.
I can install other programs, such as iTunes.
But not Windows updates.
It's probably something embarrassingly simple. But I can't think of it.
Hope you can help.

Answer:Can't install Windows updates

Download the Windows Installer Cleanup Utility
Info Here

Locate the faulty MS update that is causing the issue
Then remove it

Try Windows Update again

For other Windows Updates issues refer here

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automatic updates are ready 2 install and can't be - it says SET UP ERROR :O(

they are microsoft net framework 2.0 service pack 2 and

microsoft net framework 3.5 service pack 1 and

microsoft net framework 3.5 family update for net versions 2.0 through 3.5 (KB951847) x86

can anyone help thanks

Answer:can't install windows updates

Microsoft will help with the update problems, especially with the Net Framework
at N/C
just go to and type what you want in the search box.

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I have windows vista and can't install windows updates. I'm in a catch 22 situation, all I get is "windows explorer has stopped working....solution... install windows updates....cant install updates cos windows explorer has stopped working!!!!" Any suggestions?

Answer:how do I install windows updates?

It sounds like you may have something blocking this service.Maybe going back to a previous restore point then trying to update? This might cause you to loose data if you have done much since then. The other posibility is a virus that is blocking the update software/explorer from opening.

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Hi there,

After formatting lots of computers, I found that its a bit of a pain. Anyway I could set windows to install updates, restart, install updates, restarts, all automatically without user interference? Thanks!

Answer:Set Windows To Install All Updates By Itself?

Not that I know of, but I would love to know how to do this as well. I'll keep tabs on this just in case there is a way to make this happen.

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I know that some of them causes problems with a computer. Which updates I shouldn't install?

Answer:Which windows updates I should not install

Install them all, unless you know of a specific issue with your computer's hardware configuration.
Microsoft wouldn't release a patch that just "causes problems" on all computers.

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Good evening Geeks, I am running XP Home SP3
See the attached photo
I run Windows Updates automatically (and manually since this problem) but I keep getting a summary that these two updates for .NET 4 were unsuccessful. I've tried multiple times...

Any ideas?

Answer:Windows Updates will not install

The problem very well could be that you don't have net4 installed.

Check the Add/Remove programs list to see if you have .netFramework installed up to the most recent version, which would be 4. You may only have v. 3.5 installed.

For .netFramework 4:

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Following the compacting of my Outlook Express 6.0 mail, I all of a sudden lost all of my personal mail files and folders under Local Folders. In the directory, the entire OE6 .dbx mail folder is in existence; however it will not import and install. Thinking that the OE program might have gotten corrupted, I successfully performed an XP repair installation, but this did not correct it. Can this situation be have a magical remedy or does it call for a clean XP install?

Answer:Windows Updates Won't Install

es, the remedy is to restore the mail from a recent backup. You DO do backups do you?
No, an XP reinstall does not fix data files.

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I can't install windows updates. The are not being installed automatically. I get the error of 80240016. Does this number tell anyone? why I can't install updates? Help!

Answer:can't install windows updates

Welcome to the forum

Others have had this problem, here is their solution.

In search, type cmd, do not hit enter. Right click on it then run as adminiistrator. In the cmd prompt type this sfc /scannow. Then restart, boot and the update should work.

Good LUck.

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hi, after I have repaired XP, there are 77 updates i have downloaded them, but none of them will install, I have spent hours on different web sites trying to find out why, but with no luck, any one know why they will not install, when i shut down it says about installing update, 1 of 77, then next time i shut it down it tells me the same thing.thanks

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I had some warnings from my Avira av program a couple of days ago about a virus on my computer so i did a virus check and malware check and found some infections. Ever since then I've been unable to update windows properly. The updates will download but then when they go to install they only seem to be able to get 15% of the way before the PC restarts and then just sit a 0% once windows tries to complete the install and then states "Update failed, reverting" and repeats this process every time i shut down and restart.

So here's my HiJackThis log, hopefully it shows something that needs removing to be able to update windows again.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:38:34 AM, on 2/05/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16766)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\ASUS\EPU-4 Engine\FourEngine.exe
C:\Program Files (x86)\ASCOMP Software\BackUp Maker\bkmaker.exe
C:\Program Files (x86)\DAP\DAP.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Phone Disk\PhoneDisk.exe
C:\Program Files (x86)\DeskPins\DeskPins.exe
C:\Program Files (x86)\CyberLink\InstantBurn\Win2K ... Read more

Answer:Windows Updates Won't Install

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.Download OTL to your desktop.Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.When the window appears, underneath Output at the top change it to Minimal Output.Under the Standard Registry box change it to All.Check the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as... Read more

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I bought my HP Stream 11 about 6 weeks  ago. Pre installed with Windows 10. I have added Skype and Microsoft Office Home Version and have installed 1 windows update. I now have have 4.3GB of space left Iand I  am unable to install the latest update from Microsoft as it says I need at least 5 GB. I have no music, video or photo files and my Google drive takes up less than 0.5GB. I've used disk clean up and compressed all my files - which got me to 4.3GB.  Is there anything else I can do? The windows folder on my C drive takes up 17GB which seems a lot, but as you can probably tell by now I am several levels below beginner when it comes to computers, Are there any large files i can delete safely? All I want to be able to do is surf the net and use word and excel from time to time.  Seems a bit of a poor show that I can't update the OS it came bundled with or am I just being naive?

Answer:Cannot Install windows 10 updates

Stewpot1 Hello;Allow me to welcome you to the HP forums!I read your post about serious lack of disk space and wanted to help. Using 17GB for Win10 is not an abnormally large amoung of space, and MS Office does take up a lot of space, especially if you install the recent Click-to-Run versions that automatically install the entire Office component suite, instead of letting you choose the components you want. I believe your PC comes with a single 32GB SSD, so what I would want to know is if any part of this is used by a Recovery partition.  So, you should go into Disk Management and see what partitions are on the drive. If there is a recovery partition, you need to consider if you want to create a recovery image on an external drive, and if you do, you could then remove that partition and merge the unused space into your OS partition. We can proceed once you provide the information.Thanks

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The updates wont install on my laptop for some reason. 83 of them actually. How can I get them to install??

Answer:windows xp updates will not install

G'Day RegRoch,

My suggestion would be, when you go to the Windows Update site, instead of selecting Express, select Custom instead.

By doing this, you will be able to select a smaller numbers of updates and download them in smaller batches.

Give this a try and post back with the results.

Kind Regards,

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See title.

I've tried installing certain ones, even some ones at a time, but the results are the same. Download complete. Please restart. But the update never happens and I don't get an error message. Here's what they list:

Windows Visual Studio 2005 Update Service Pack 1 - X
3 Security Updates
3 Updates
Service Pack 1 - X

Ignore the X's since no one can really figure out how to install Service Pack 1 on my laptop.

Answer:Cannot install various Windows Updates

Have you downloaded the Service Pack file manually?Windows 7 SP1Download it and install it manually.

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My computer will not install new updates. It constantly restarts to install them but always fails at around 70%. Any help would be very much appreciated as i have never run into problems with the updater.
Event Viewer log:










[ Name]

Windows Error Reporting









[ Qualifiers]
























[ SystemTime]













&... Read more

Answer:Windows 7 will not install updates

An exact match to your problem was not found (by myself, that does not mean it was never encountered before!). However the closest match I found was below.  I wish I could be of more help, but I am not familiar with this specific problem.
This looks like it may require someone with more computer skills than the average user.  However according to Microsoft this is an error you get when you still have WinVista, or are using a system that was upgraded from Vista.
The fix is located at:

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O. S. - Microsoft Windows XP Home EditionVer. 2002Service Pack 3 CPU 2.00 GHZ 1.99 GHzRam - 640 MBDell Dimension 2350After downloading priority updates for my OS through the Microsoft web site on March 31, 2009 I noticed that other updates had been downloaded however for whatever reason they were not being installed!  I had to manually shut down my computer whereas I had always used the Start>Turn Off Computer> option before.  When noticing that the installation of the update wasn't being installed, I turned off my computer through the Surge Protector outlet.The last updates installed were,1.  Security Update for Microsoft XML Core Service 4.0 Service Pack 2 (KB 954430)2.  Update For Win XP (KB 961118)3.  Microsoft .NET Framework 3.5 Service Pack 1 and .NET framework 3.5 Family Update (KB 951847)x86I remember that these updates were in excess of 200 MB and took well over 2 hours to download.  I don't know what I have done wrong so will appreciate any help you could give me concerning this problem.  Thank you,Sandan

Answer:Windows Updates won't install

What kind of installation are you using is it express or custom?

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Hi ,

Recently my laptop had an issue with Malware problem and that was resolved by Hijackthishelp forum.

My laptop shows i need to install new updates but when i click install it throws a message couldn't install following. Could someone help me please.

I have Windows Xp with SP2 and i am using this from last 3 year and never had any issue. I got McAfee Security center installed and virus and firewall protected as well.

I have avg Antispyware as well but it's not running.
I got spywareblaster running with all enabled protection.

I tried Fix-a-dial as well. but still it's not installing the updates.

Update for Windows XP (KB932823)
Security Update for Windows XP (KB950749)
Security Update for Internet Explorer 7 for Windows XP (KB938127)
Security Update for Windows XP (KB950762)
Update for Windows XP (KB942763)
Security Update for Windows XP (KB951698)
Windows Malicious Software Removal Tool - July 2008 (KB890830)
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)
Security Update for Windows XP (KB951376)


Answer:Cannot install Windows updates

do you have your sp2 firewall off? Did you have McAfee when the updates worked? try this fix.
1. Start/Run and type in the box
regsvr32 /s wuapi.dll

Repeat the above for all of the following dlls

regsvr32 /s wuaueng.dll
regsvr32 /s atl.dll
regsvr32 /s wucltui.dll
regsvr32 /s wups.dll
regsvr32 /s wuaueng1.dll
regsvr32 /s wucltui.dll
regsvr32 /s wuweb.dll
regsvr32 /s wups2.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml3.dll
regsvr32 /s msxml2.dll
regsvr32 /s qmgr.dll
regsvr32 /s qmgrprxy.dll
regsvr32 /s Softpub.dll
regsvr32 /s Mssip32.dll
regsvr32 /s Initpki.dll

Enter one at a time, notice the spaces

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 keep getting  Windows Update Error  0x80070057 (215-09-24-T-11_26_441 .

Tried everything to fix this but all I get is Not Fixed.

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Strange thing occurred today. I clicked on windows update and went to install some after SP1, and I got 2 windows come up for downloading updates. When I closed one it said after a minute that my updates were ready to install. After trying to install for 40 minutes on 1 out of 23 or so... I had to cancel the operation. Now everytime I boot up it changes my update preference (automatically install) to turn off auto update. Also when I switch it back to automatically download the shield comes up in the lower right and says updates ready to install... but when I do it tells me they all have failed to install. Even if I go to the website it does the same thing.

Can someone help me? I havew even tried to system restore back to SP1 and install over again, but then it says that SP1 cannot install due to not being able to verify the .inf file. Please help, I just did a fresh install and don't want to have to do it all again...

Answer:Cannot install windows updates

Have you tried going directly to Microsofts update on the web ?

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I've been trying to install some updates that microsoft says I need and
they won't install after they download.

Most of the updates are .Net for 2 & 3.5 and maybe some others.

I turn off the computer & the updates look like there installing but
they don't & windows reminds me again & it starts all over.

Answer:Need Help With Windows Updates That Won't Install

Hi ,i am moving this for a bit to see if there is ma;ware preventing it.. We are going to the Am I Infected forum from XP.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.Before you save it rename it to say zztoy.exe alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and ... Read more

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I am still having problems after the previous problems I had were fixed by re-installing operating system. Those problems were shown in this previous post: See post could not connect to internet due to winsock problems, and could not enable firewall.Now the problem is that I cannot install the 75 windows updates that were downloaded. The Windowsupdate log file contains the work "FATAL" 14 times. That is a huge file but I copied a couple of sections where fatal appeared, and it is below. Below that I am pasting my latest Hijack this log. My system also seems to be very slow, but only at times. Maybe I need re-format the hard drive and re-install everything, but I will wait a few days hoping someone can help.thxTDonFrom the windowsupdate.log===========2008-01-20 12:26:45:325 2348 960 Misc = Process: C:\WINDOWS\system32\wuauclt.exe2008-01-20 12:26:45:325 2348 960 AUClnt FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server2008-01-20 12:26:45:345 880 968 Handler FATAL: 0x80004002: ERROR: Remote update handler container process created (PID: 2348), but exited before signaling event2008-01-20 12:26:45:345 880 968 Agent * WARNING: Exit code = 0x80004002Setup Utility]2008-01-20 12:26:45:395 240 1c4 COMAPI -------------2008-01-20 12:26:45:415 240 760 COMAPI WARNING: Operation failed due to earlier error, hr=800040022008-01-20 12:26:45:415 240 760 COMAPI FATAL: Unable... Read more

Answer:Windows Xp Updates Will Not Install

Welcome to the BleepingComputer HijackThis Logs and Analysis forum. My name is Richie and i'll be helping you to fix your problems.Apologies for the late response,as i'm sure you can appreciate we are extremely busy.If you've already recieved help at another forum and your issues have been resolved,or you're presently recieving help elsewhere then please let us know.If you have not followed the info in the link below prior to posting your log then please do so now:Preparation Guide for use before posting a HijackThis Log: you still require help,please post a new Hijackthis log into this topic in your next reply.Also post a detailed description of the issues you're experiencing.*Note*Post all reports/logs directly into this topic,not as attachments,thanks.

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Hey folks,
Let me give a quick over view of what has been happening to me the past few days.
Seemingly out of the blue my computer kept blue screening. I ran memtest for a while and got no errors. I pulled out my MoBo, reseated my GPU, CPU and RAM sticks. I got it all back up and running and would randomly get blue screens.

For a while my HDD had been making some odd noises on start up, so I decided to replace my HDD. This seems to have fixed the BSoD problem. However, I new problem has started up.

I went to do a fresh install on my new drive (WD 1 TB Green), installed Win7x64 without any problems. Now, when ever I go to do windows updates, it stats to install them but will get to any random number and stop. The download line still has its animation and the window itself isn't frozen.

I have did some Google searches and cam across Microsoft Fix It. I ran that, but it has not seemed to fix anything.

I'm at the end of my rope here, so I come to you for help.

Thanks in advance for any responses.

Answer:Can't Install Windows Updates

Hello raw, and welcome to sevenforums.

Download option 3 here and run it: Windows Update - Reset

If that doesn't work, consider a repair install, or a clean install.
Repair Install
Clean Install Windows 7

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I keep getting popups asking me to install "Microsoft Windows Install 3.1"... if i click install, it gets to the end of the process, and then says that some of the update could not be installed, and to restart my computer... when i boot up, nothing has changed, and i am asked to install the update again...

But Im not able to deselect it from the install list and click close... so im always being asked to install it to no avail... i tried manually installing it, and i got the same response... is this a problem, and if not, can i prevent it from asking me to install it?

I also noticed that I do not have, and cannot install (via manual download) Windows XP Home SP3... is this a problem?


Answer:Windows Updates Will Not Install

Windows Installer Clean Up Utility try that and see if it works.

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I have five Windows updates (KB2892075, KB2926765, KB2943344, KB2976627, KB2981580) that repeatedly fail to install, giving the error code 80070643.

I have tried running the Microsoft Fixit solution for the error code but it doesn't solve the problem.

I have run through all three steps of this solution:

The final step of the above link involves uninstalling and reinstalling the .NET Framwork (whatever that is). After I had reinstalled it, Microsoft updates found some .NET updates, which all installed OK.

However, the updates that were previously failing still fail to install, giving the same error code 80070643.

I am running Vista Home Premium on an Asus X50N
Processor: AMD Turion 64 MK-38 2.2GHz
32-bit OS

I want to be sure that I have not got a malware infection that is preventing the Windows Updates from installing. I have completed the Vista, Win 7 and Win 8 Malware Removal/Cleaning Procedure ( and I attach my logs.

Please will some kind expert advise whether I have a malware problem and what I should do next?

Thanks in advance!

Answer:Windows Updates will not install

Your logs are all clean. I suggest that you now post in the Software Forum for non-malware problems.

Also you should complete the below to cleanup from the READ & RUN ME.

Since you are not having malware problems, it is time to do our final steps:

We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.

Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.


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Everyday my computer tells me that I have 12 important updates to install so I slect install now. After it is done it pops up a log of the installation. Beside all of the updates the the text "Failed" and this happens everyday. Please help.

- Have done a full system scan with Norton 06', AdAware SE, and Spybot: Search & Destroy.
- Windows XP

Answer:Windows Updates Won't Install

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