Computer Support Forum

Invisible BSOD on computer wake after long periods - Hard reset needed

Question: Invisible BSOD on computer wake after long periods - Hard reset needed

Hi there,

So in April I decided to go all in on an Alienware 18 which I use for business and pleasure. After a couple weeks I started noticing the computer would not wake from sleep during extended times such as over night. I would simply close the lid at night and open it in the morning where the HDD light would come on and then the computer would be frozen in a state with a black screen before bootup where I am forced to hold the power button down to reset. It would then tell me that the computer was shut down incorrectly etc.

I finally had Dell tech support work on it who were absolutely fantastic at the time. They went through all kinds of system setting changes including how the computer sleeps, updated video and MANY other drivers including a reinstall of windows. Problem persisted.

Next they sent a tech out to replace the Video cards... problem persisted.

Next they replaced the HDD's, motherboard, and video cards again... problem persisted.

They were completely stumped so they sent me a brand new system which is even better than the last one I had!

After a few days I noticed this system is doing the exact same thing. I called tech support and the original guy is now in another department so I'm dealing with a new guy now who is starting from scratch again with this system. I spoke with their manager as this guy wanted to reset the computer to factory again and he also suggested that they are 99% sure that a reinstall of windows (or an alien respawn they call it) would solve my issue. I tried to explain to them that this would be the third run of windows 7 and I can't logically see why it is going to solve the issue now.

This is why I am now reaching out to this community. This is a business computer as well so I don't really find it optimal to keep wiping it clean as I'm sure you can understand.

The strange thing is that 6 times out of 10 when I wake the computer in the morning it will be completely locked up and I have to hard reset so it doesn't do it all the time. Even stranger is the fact that I have only managed to capture 3 dump files that seem to be triggered from this event. So for some reason it is not always creating a dump file but each and every time it says the computer was shut down incorrectly.

I look forward to anyone being able to shed some light on this as the entire team at Dell seems to be stumped.


Relevance 100%
Preferred Solution: Invisible BSOD on computer wake after long periods - Hard reset needed

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Invisible BSOD on computer wake after long periods - Hard reset needed

Welcome to 7F.

Your dumps ared indicating a device driver as being the problem but none are showing.

Driver Verifier will stress your drivers and cause BSODs if any fail and will flag them up in the dump files. Follow this tutorial to enable/disable it. Driver Verifier - Enable and Disable

Enable Driver Verifier but only enable these options:
Standard settings and IRP logging step 3.
Don't enable Force Pending I/O Requests

Make a System Restore point before enabling Driver Verifier.

Your system will act very sluggishly while DV is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

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? OS - Windows 8.1, 8, 7 or Vista? Windows 7
? x86 (32-bit) or x64 ? x64
? What was the original installed OS on the system? No
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
? Approximate age of system (hardware) 2 Months
? Approximate age of OS installation (if you know) 2 Months
? Have you re-installed the OS? No

? CPU : AMD FX-8320
? Video Card : NVIDIA GeForce GTX970
? MotherBoard (if NOT a laptop) Gigabyte 990FXA-UD3
? Power Supply - brand & wattage (if NOT a laptop) Corsair CX750

Laptop or Desktop? Desktop

Answer:BSOD after long periods of time 6hr +

Hi, and welcome to TSF.

Could you tell us a little information about your problem please?

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Something is causing my HD to run for long periods and I am not sure what it is. I have tried to use task manager but I am not sure what to look for. Also I use process explorer as well. Are there any other programs out there that can help me figure out what is going on?

Answer:Need to figure out what keeps my Hard Drive Running for long periods.

Have you installed any software that would be download a database? Think Windows Defender does this...and a few others.Is your pc acting up, anything else going on that is different, other problems such as pop-ups or re-directs? See this link, post by Halo - might help narrow it down.

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Hey everyone,

Hopefully you guys can help with some in sight. I used an online bsod reader osronline but it didn't really help.

I tried updating my mobo driver because it originally said CPU issue/Mobo. It happens at random intervals doing different things. I first noticed it having twitch up + 2 Java clients/games open. But my last time it happened I just had Chrome open.

Please find attatched the .Zip with my bsod files in it.

any help would be appreciated. Cheers

Answer:BSOD Random, all of a sudden after long periods of being on

it is definitely a hardware issue, note, that of the things you had open at the time of the crashes, at least one was using wifi, first twitch then chrome, i wonder if there is an issue with your network adapter... try using your internet for w while and see what happens

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Relevance 79.54%

Even since I purchased my laptop, I've been getting BSOD's when I go to "wake up" my laptop by either opening it or moving the mouse. This occurs usually after it has been in "sleep" mode due to closing the notebook, or letting it sit in standby for a while.
I've updated drivers and BIOS, and the only driver that still fails is the microsoft teredo tunneling adapter (code 10). any advice as to solve my BSOD's?
Notebook Specs:
HP G62-144X
i3 intel processor 330m dual core
Windows 7, Home premium (64 bit)

Below is a copy of the general info attached with the error message, or "Windows needs to check for a solution to a problem"
Problem Event Name: BlueScreen
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Answer:Frequent BSOD's after long periods of standby or sleep


Follow this thread

- Captain

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My computer was upgraded from Windows XP to Windows 7. I am running MSFT Security Essentials for AV protection. Typically when I open MSFT Internet Explorer or Firefox my computer will lock-up with the wait circle icon showing. It will stay in this mode for as long as 5 or 6 minutes. When I look at Task Manager I see processor usage at less than 40% and no large spikes on CPU usage.

Any suggestions on how I might figure out what is causing these lock-ups and how I might fix?



Answer:Computer Locking Up for long periods

Some more detail on my original post.

When the computer is in lock-up mode, all open applications show "not responding". For the most part this seems to occur when I wake the computer from "sleep mode". Also, when I attempt to open Task Manager, of course it is delayed until I regain control of my computer so it is no surprise that by the time Task Mgr. opens, my CPU usage is low.

Some of my system particulars: 2.66GHz Pentium 4, 1 GB RAM, Windows 7 Ultimate

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Relevance 78.72%

Been suffering this long time, finally looking to investigate. Newer Dell Studio XPS 9100:

Win 7 Enterprise, 64 bit (originally)
Core i7 intel 930 2.8
Mobo: Dell 05DN3X
PSU: Corsair AX850
Radeon HD 7700 (switched after suspecting previous card which was a beast - no change)
Samsung SSD (but same BSOD with SATA drives)
PC 3 yrs old

Have replace PS, RAM and video card.

BSOD Viewer always reports with the pink highlighted files as suspect: hal.dll, ntoskrnl.ex, and pci.sys. Required analysis zip file attached.

Bug Check Code : 0x00000124
Parameter 1: 00000000`00000004
Parameter 2: fffffa80`117d5498
Parameter 3: 00000000`00000000
Parameter 4: 00000000`00000000
Caused By Driver: hal.dll
Caused By Address: hal.dll+12a3b
Crash Address: ntoskrnl.exe+75bc0

Suspect heating issue but not sure why. I guess because only occurs when left on all day or for most of the day.

Any help appreciated. This one seems to be very generic.

Answer:BSOD when PC left on long periods: error 0x00000124 hardware



A fatal hardware error has occurred. This fatal error displays data from the Windows Hardware Error Architecture (WHEA).

If we run an !errrec on the 2nd parameter of the bug check (address of the WER structure) we get the following:


Common Platform Error Record @ fffffa80117b7038
Record Id : 01cfcc91c4a8a2c7
Severity : Fatal (1)
Length : 672
Creator : Microsoft
Notify Type : PCI Express Error
Timestamp : 9/10/2014 9:27:00 (UTC)
Flags : 0x00000000

Port Type : Root Port


AER Information @ fffffa80117b71b8
Uncorrectable Error Status : 00004020 ur ecrc mtlp rof uc ca CTO fcp ptlp SD dlp und
Uncorrectable Error Mask : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
Uncorrectable Error Severity : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und
Correctable Error Status : 00000000 adv rtto rnro dllp tlp re
Correctable Error Mask : 00000000 adv rtto rnro dllp tlp re
Caps & Control : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
Header Log : 00000000 00000000 00000000 00000000
Root Error Command : 00000000 fen nfen cen
Root Error Status : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
Correctable Error S... Read more

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Relevance 78.31%

Hey Guys!
This started about a month ago, out of the blue, the computer would freeze up, at random times and just stay frozen for awhile, nothing I input in the keyboard would work.
Start-up times are now about 3-5 minutes long.
Also it is a HP DV6 laptop that has a malfunctioning battery, battery only has about 15 minutes of life when at 100% before it dies out completely.
This however has been an issue for 3+ months, and the problems don't change whether I just use the AC adapter to power the laptop or the battery+ac/adapter.

Thank You for your time!

Here is the DDS results,
DDS (Ver_2011-06-23.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24
Run by Farah Famlay at 0:15:15 on 2011-06-29
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.2.1033.18.4023.2098 [GMT -6:00]
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_70dacb64382a61a7\STacS... Read more

Answer:Computer Freezing randomly for long periods

BUMP, please

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Relevance 78.31%

I have two issues that need to be addressed and I think that they are connected in some way. The first problem is that my computer has begun freezing for long periods of time when I load things. It most recently happened when I tried to load a new page on DeviantArt, but it has happened when doing things as simple as opening a new tab in google chrome or trying to alt+tab to skype. The freeze either lasts a few minutes or much longer. When it lasts longer then 5 or so minutes I decide to force shutdown my computer.
The second issue that I am encountering is that task managers claims I am using 100% of my disk space sometimes when I have very few things open. Usually the culprit is System or Antimalware Executable, two services I can't turn off without shutting down my computer or making it unstable, but sometimes it says I am using 100% of my disk space when the app/service using the most disk space is using a measly 0.1 gb/s or lower. I have tried multiple solutions to this problem, including turning off Windows 8 autoupdates and allocating more memory to certain things, and disabling Super fetch and Windows search.

These are the specs on my Asus laptop:
Something I haven't mentioned is that I dual-boot Ubuntu, but I haven't used it in some time. After upgrading to Windows 8.1 the BIOS reverted back to its default so I just kind of forgot about it, but I never reallocated the space that I had initially allocated to Ubunutu.

The freezing issue started a while back, and... Read more

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This is kind of tricky and I usually don't get stumped by things like this... so this is literally driving me crazy.
I custom built my computer about a year or so ago and after ironing out some mobo flashing issues, everything has been fine until just recently.
My setup is
-4th gen i5 processor
-980ti gfx card
-A SeaSonic 750w semi-modular power supply.
-Windows 10
-8gb of ram
I haven't installed any new drivers; holding off on the new nvidia ones because they're bricking cards. I've checked the temps of my GPU and CPU, everything's normal. I did virus scans, nothing showed up.
The way I have my computer set up is an SSD (C:) with my os and everything set up on it, then some repurposed hard drives that I have attached to my computer via USB (D:, F:, H:). I noticed this problem a couple of days ago when I was playing a game off of my H: drive. After a few hours of playing the game, everything started to seize, hang and lock up. The computer was still semi-usable if I could get the game to close, but after a while of just using the computer regularly, it would start to lock up while doing pretty simple tasks. I tried removing the H: drive, it's an older drive that ran at 5400 rpm, and I moved some games over a different drive. I tested it out to see if it worked and it didn't change anything. The only hint as to what's going on is the fact that when my computer locks up, my resource manager is saying there's massive amounts of data being written to t... Read more

Answer:Computer hanging after gaming/long periods of idling

Wait until the next time is hangs/locks up, then recover and let's have a look at these reports: 1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis: done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: waiting for a reply, please monitor your temps with this free utility: 

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Relevance 69.29%

I'm not sure if this is the right section in the forums.

I have windows seven RC1(32 bit) and I get a BSOD when my computer works hard for longer periods of time. I do not have this problem with my vista partition. For example if I do a 30 mins skype call or play a game for 20 mins I get the BSOD. However I can surf the internet and listen to podcast for hours and have no problems.

Heres the error message

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.
Locale ID: 1033

Additional information about the problem:
BCCode: 27
BCP1: BAAD0073
BCP2: 807A1B94
BCP3: 807A1770
BCP4: 923A540C
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

Thanks for any help!

My PC Specs are:
Phenom 9600
4 Gb Ram
Gigabyte MA770-UD3
9600 Nvidia Geforce

Let me know if you need anything else.

Answer:BSOD 124 when computer works hard for long time

124 BSOD is usually due to a RAM Timings/Voltage issue.

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Hey chaps, I've run into an issue with the Desktop Windows Manager - in short it very occasionally crashes out when I wake from sleep, which stops the monitor going on, and forces me into a hard reset via the login screen (two users - can't navigate in the dark).

I did notice what sounded like a usb plug in windows notification sound (three beep tone) if that helps.

But the error in app manager says it was DWM exiting in 'association with' my 1080Ti.

This happens once in a blue moon. Once a month at most. But it's still annoying.

I've heard such errors are a known Windows 10 bug - never had anything like this on 7.

Any known cure for this ail?

Any further info required, feel free to ask.

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I'm experienceing LONG periods of CPU usage at 100%

Not sure what info is required, Here's a Hijackthis report during a hang:

Logfile of HijackThis v1.99.1
Scan saved at 11:09:22 PM, on 11/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:... Read more

Answer:Solved: CPU at 100% for long periods

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Relevance 66.42%

I built a computer with the following specs:

running windows 7
computer is 64 bit.
processor: intel core 2 duo e7500 @ 2.93GHz
When the computer turns on, it turns on very fast and goes into windows very fast, it is ready to use in about one minute.

However, here is the problem: If I put the comptuer to sleep, then wake it up, it takes very long, maybe 6 minutes. Also, it does not wake up right away. In order to wake up the computer, this is what happens:
1) press any key to wake up computer
2) computer will start running, but monitor stays black
3) computer suddenly shuts off all power
4) at this point, it is necessary for me to manually press the "reset" button on the CPU
5) computer will start running again
6) screen says "resuming windows"
7) wait 4 minutes
8) windows finally loads.
This problem has always been there but i never tried to fix it, but now it is very annoying to have to wait so long every time i wake up the computer. What can be the cause of this problem? Is it most likely a hardware problem or software? If it is hardware, what can be wrong? Could the power supply be bad?

Any ideas would be very appreciated and helpful


Answer:Takes extremely long to wake up computer!

If I put the comptuer to sleep, then wake it up, it takes very long, maybe 6 minutes.When the computer turns on, it turns on very fast and goes into windows very fast, it is ready to use in about one minute.For this reason I have found it easier to just turn it off when not in use.I generally see no reason to click the same amount of tabs, and not just turn it off -Regards -

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Hi, im a computer tech for a company, and one of my customers is calling saying that when he comes in in the morning and moves his mouse it takes 5-10 min before the computer wakes up. We are trying to figure out what the problem is but cannot figure it out. We've checked the power settings and whatnot but that doesnt seem to make any difference. Does anyone know what could be causing it to do this. Also the monitor is relatively new so i dont think thats the issue either. Thanks a lot

Answer:Computer taking a long time to wake up

You're not giving us any computer specs. That would help.
Also, verify exactly what low power setting the system is in. 'Sleep' can mean different things.
What kind of connection is there for the internet?
Have you check the Event Viewer of related Errors such a DCOM, TCP/IP?

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I have a friend looking to buy an all in one printer. Problem is that she goes away for three months at a time. This clearly will cause problems with blocked heads. Does anyone have experience of a make where this will not be a major problems.

Answer:Best printer to be left for long periods

Take the carts ot and seal them in an airtight bag eachtime store in a cool place, this will reduce dramatically any problems.

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I've been downloading large files off Bittorrent and I'm considering leaving my laptop on for several days without shutting down while the file downloads. Is there any harm that can occur if I don't shut it down for long periods?

Answer:Leaving a laptop on for long periods

Plugging it into the wall shouldnt damage anything, running off of the battery could damage it. I know the batt wont last nearly that long but...

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Relevance 66.01%

A very strange problem with my HTPC in the lounge. Here is the spec:

I am not sure if the problem is software or hardware.

When the PC is put to sleep, I can bring it back fine within a few minutes. However, after a period of time (roughly 20 mins at a guess), it shuts down. I can't even restart with the power button, I need to switch off the power supply, wait 10 seconds and switch back on again, before I can switch on using the power button.

Power option settings have the power button sending the PC to sleep, and hard drives, pc and monitor sleep after 30 mins. I've played with different times with no change.

I have switched out the power supply (a 400W Corsair unit) and CPU with no change to behaviour.

I'm stumped.

Answer:PC shuts down after long periods unattended

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I think windows indexer or windows search slowed down my computer to a crawl. I shut off the service and and removed indexer from the c drive. It runs now but every 10 min or so it it freezes. If I leave it for an hour it comes back.
I ruled out a virus in the virus forum.
I am also wondering why my xp gives me the total of unread email messages from the logon screen before I am even logged on. Could outlook be messing with the speed of XP . I dont know how it got turned on or how to turn it off. I dont even know what to call it to google it???

It even counts the email when I am going in on safe mode w/ networking??! The reason I activated indexing orwindows search was because outlook was not doing searches correctly If I searched for abc it would give me defg....

Answer:WINDOWS XP FREEZES UP for long periods

Boot to safe mode. Does the system run properly or does it freeze there too?

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Hey all,

I've been getting into the habit of leaving my PC on for long extended periods. Is it reducing the lifespan of my components / risking the health of my PC?!

I'll restart it every few days just to reload all essential drivers, but for the most part it's on all the time...

Are modern PC's designed to stay on for long extended times?

Thanks in advance

Answer:Leaving PC on for long periods - Opinions?!

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Relevance 65.19%

This is not MY description of the problem. However it is a description of my problem. "This only seems to happen overnight or during long periods of non-attendence at PC. When it happens the window goes an off white/grey and is blank but jumps about with ghost images of the DC window flashing. Upload and DL activity continues. Can get a window back by guessing where DC is on the Task Bar and then right clicking on it and guessing wherte window minimize is on the pop=up menu. But can't use right click on any DC tab. Starts the screen jumping ang blanking.Using Vista 32bit SP1. with recntly released DC++ 0.750-Same problem for me with Vista Home ver 6.0.6000, when via Ctrl-Alt-Del activating the taskmanager, the DC flashes even covers that window (except for where the mouse recently updates a row), making it difficult to end the DC process and than restart it."To add, web browsers (any of them from Firefox, IE, to Google Chrome) seem to trigger it most often, but not always. It could just be the fact that they require more resources from the display. I don't know.. Oh yeah, another more common symptom for me is the taskbar will ghost itself at the top of the screen. Mine is on the bottom like most users. It's only a ghost though. If I mouse on the bottom and click where the start menu SHOULD be... it's actually there but drops down from the top. Plus it's all choppy and broken up. It's strange. If I try to CTL-ALT-DEL I get the windows BO... Read more

Answer:Display goes crazy after long periods being unattended

try reseating or replacing ramcould be a hd problem

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Relevance 65.19%

HiDespite upgrading my memory to 1.5GB, installing an ATI 256MB video card, defragmenting and cleaning the hard drive and running Spybot S&D, my PC has become painfully slow and is registering 100% CPU usage a lot of the time. The processor is a Celeron 2.62GHz.For example, the PC has to be left alone on boot up for 10-15 minutes, otherwise nothing will work. If NAV tries to update in the background, the PC grinds to a halt. If I open MS Word, the PC grinds to a halt and it takes an age (several minutes) to open. Opening a web browser can take some time ...Is this to be expected (i.e. do I need to consign the PC to the dump and upgrade to a faster processor)? Have I got any Malware? Have I got too much running? Your invaluable help will be much appreciated ....Kind regardsDavidLogfile of HijackThis v1.99.1Scan saved at 12:57:34, on 15/06/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16473)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\Exp... Read more

Answer:Cpu Usage Runs At 100% For Long Periods Of Time

Hi davidmac, Our apologies for the delay--we are really swamped lately. If you still require help, please post a new fresh log so I can see if anything has changed and please describe what is happening now.Also open HijackThis. If you still have the New Users Quickstart screen enabled, click Open Misc Tools Section.If you just have the regular opening screen, click the Config... button then the Misc Tools button.Now click the Open Uninstall Manager button, then the Save List button. Save the list somewhere convenient like My Documents and then the list will open in Notepad. Copy and Paste that list into your next reply to this post.

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Sorry if this is in the wrong section, I'm new. I use Chrome but I didn't put it in the Chrome section as the problem is exactly the same when I use Firefox or IE.

In your reply please don't get massively technical unless it's in clear steps without much jargon. I'm perfectly technologically literate and know how to do a lot of things, but I'm sure you guys know a lot I don't.

Anyway here's the issue:

In the last month, my internet has been stalling/freezing/'hanging' again and again. Let me make it clear that this is not the fault of my internet - my other housemates do not have the issue. Also, my internet connection is listed as connected and is at a good speed etc. Nothing appears different on that level than when it was working fine.

The last proof I know that my connection is running is that Facebook works. Consistently. Except all other webpages are down during these times.

This sudden downtime of all other webpages - where the most often message is the bottom bar 'waiting for cache' or some other loading message - strikes at any moment, and I can not figure out anything done that makes it happen. It seems to occur randomly. Let's say it happens several times a day.

When it happens it can be down for any length of time, but it seems to be getting worse - happening more often and for longer periods. Minutes to hours. All the while, all pages do not load on all browsers, except facebook. Eventually, perhaps, it might jolt itself out and suddenly... Read more

Answer:Please help - webpages constantly stall for long periods

what about when you use wire, are you having the same problems? what about the c drive, what size and how much free space is on it

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Relevance 65.19%

I just started having bsods on a brand new harddrive (and 8 gb ram) that replaced a bad one. Recently, the bsods happen randomly after about 15-30 minutes of activity and have changed to just black screens, then restarting the boot process.

Answer:BSODs during long periods of activity, 4-5 hours.

New Dump

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Relevance 65.19%

Hi, I'm new on the forum, I've been searching through the various topics and can't seem to find anyone having the same problem as I am, so any advice or help would be greatly appreciated.

The Problem:- My keyboard response slows down after I have been using my machine for a couple of hours. It gets so bad that typing anything over 8 characters long causes the comp to loose characters and then beep. Even after a restart the problem seem to there unless the machine is off for a long period of time, which seems a little odd! I have tried 2 different types of keyboard and both suffer from the problem.

I have re-installed Win XP recently so there isn't a lot of software on the machine at the moment and I still experience the problem.

The machine has the following specs:
Asus A7N8X Deluxe
AMD Barton XP2500+ (Bios settings FSB 166MHz Multiplyer 11.5)
1GB TwinMOS DDR PC3200
Radeon 9200 SE 64MB
Samsung SP1614N 160GB
Win XP Pro SP2 Installed
Mozilla Firefox

Hijackthis log:
Logfile of HijackThis v1.97.7
Scan saved at 01:11:15, on 09/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin ... Read more

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Hello folks,
I'm having some serious issues with Windows 7. The OS loads fine and puts me in the desktop, but any action I take takes a long time to load. Often it will hold for several minutes. The prime example of this happening is when I open firefox (which takes a minute or two by itself), almost any button I click in the firefox interface will make the program stop responding for several minutes. This happens in Windows Explorer too.

This is a fresh install of Windows 7 Ultimate on a brand new hard drive. The hard drive has a 100GB partition devoted entirely to windows, and a 1200GB partition for storage. I've installed the necessary drivers, though it took a long time with it not responding after almost every button I click.

My hardware is as follows:

Mobo: NVIDIA nForce 680i LT SLI ATX
CPU: Intel Core 2 Duo 2.66GHz
Video: EVGA GeForce 8800GTS 512mb

The hardware is fully functioning - I have my old OS (Windows XP) on a different hard drive. When I was testing Windows 7 this hard drive was disconnected.

I am pretty confident in my problem solving ability and I can typically figure things out myself but this has me stumped. Does anyone have any ideas on how to get this working correctly?


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I'm sure this issue has been discussed in the past, I just don't know where to look for an answer.
My HP Satellite P55t-A5202 runs okay, but the maintenance in progress seems to be running most of the time recently.
I believe this might be slowing my computer somewhat. Is this normal? I have noticed that this maintenance in progress goes on for hours. Infact, I have regular maintenance scheduled for 2 am, but the activity still takes place well in to the next day.  Any help would be appreciated.
Richard CB

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Relevance 64.37%

I'm sure this issue has been discussed in the past, I just don't know where to look for an answer.
My HP Satellite P55t-A5202 runs okay, but the maintenance in progress seems to be running most of the time recently.
I believe this might be slowing my computer somewhat. Is this normal? I have noticed that this maintenance in progress goes on for hours. Infact, I have regular maintenance scheduled for 2 am, but the activity still takes place well in to the next day.  Any help would be appreciated.
Richard CB

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Relevance 64.37%

Hi I'm a noobie here and I couldn't find a post specifically related to my problem so I'll fire away. Sometimes when I click my start button it freezes the whole toolbar, this doesn't make sense as I have a reasonably powerful machine (check specs) and when I check task manager my cpu usage is at 2-4% and I have less then 20 processes running taking up 200,000k or less. I once had a virus on my computer but I followed the steps, removed it and formatted my hdd then reinstalled fresh windows xp pro and now this issue has come up. Just recently (after the problem appeared) I tried going to run regedt32 Hkey_Current_user\control panel\desktop\MenuShowDelay and lowered that to 0 in a hope of reducing freezes but I haven't seen any difference. Any help would be greatly appreciated thank you.

Answer:Start menu/toolbar freeze for long periods

Your system is a pretty impressive one, I'll give you that. Hmm...

About how long after the reinstall did this problem begin? Did you install or update any hardware, software or drivers?

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...sorry, I forget the answer to this one. I have a Toshiba Satellite 1750, circa 2001, and it sits unplugged and unused for months at time. A few questions if I may:

1] Is it better to remove the battery at these times?

2] Would it be best of all for the battery if I made sure to power it up and run the battery down completely every so often during those times; and if so, how often would you recommend?

3] What would you define as a "long time?" Meaning, if it's going to be unused/unplugged for X or more weeks/months, I should perform the recommended action.

Battery type is NiMH, 9.6V 4500mAh. I thought the laptop manual said that the battery is only charged when the computer is plugged in but turned off; but experience seems to have shown me that isn't the case. It does seem to charge the battery when the laptop is on. Which is probably neither here nor there.


Answer:Solved: Remove battery when laptop not in use for long periods?

It makes little difference. The battery will slowly decharge on its own whether its in the laptop or not.

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Answer:System Freezers After Long Periods on Screen Saver

I have an HP Pentium II system with 320 Mb RAM and two 80 Gb hard drives (one drive is used as a primary; the other is used as a destination drive for backups). I run Windows 98. Prior to our local cable company installing an Ethernet card for high-speed Internet access, my system worked quite well. Basically, they installed a cheap card; although it's plug and play compatible, the system didn't want to accept it, but it did eventually. While on the Internet, my system crashed entirely. When I rebooted, I got the "black screen of death," i.e., "No Operating System Found." I booted with a startup disk, restored all my data from my second drive, and restarted my system. When I was on the phone with the cable company's tech support, he restored a previous (month old) version of my registry file and suggested that I install a new Ethernet card, which I did. My system runs well now as long as I'm actively using it. It slows/freezes during long periods of inactivity on screen saver (like overnight). I've already tried (1) Checking my Device Manager (2) Ran Norton Utilities and corrected invalid links (3) Changed screen savers (4) Reinstalled Windows 98 (4) Checked my TSR programs for potential problems. Thoughts?

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I read the tutorial , hope I did it right.
I became infected with a bios virus about a month ago. I turned on the computer and it locked out the logitech wireless keyboard and mouse and proceeded to do an update of the bios. I had to re-install the software for the devices with a usb keyboard. The computer would not consistenly start up past the first post, so I kept re- flashing the bios by taking out the battery. About a week ago I heard the hard drive working excessively and noticed it was downloading and installing something and that's when the cpu would reach 100 % for long periods of time and cripple any application I tried to run.

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_30
Run by Star at 22:01:58 on 2012-01-05
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3070.2147 [GMT -5:00]
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchos... Read more

Answer:Bios takeover and now cpu running at 100 % for long periods of time

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Almost always 'System'.

How do I fix this? It's infuriating.

PC specs available on my profile, kindly ask for any other info - I'll provide as quickly as I can.

Thank you in advance

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Relevance 63.55%

I didn't know how to properly describe the problem in the title, so it might be a bit unclear. (also, sorry if this problem has already been posted - i did have a look but didnt see it)

Basically I've set my powersave settings so my screen turns off after 20 minutes. Sometimes (i think its after long periods of time), the screen won't come back on when i move the mouse, so I just have to turn it off and boot up again. I do leave the computer on over night quite often because I'm running downloads that I want finished. (at first i thought the problem was related to my download client, but it isn't).

I'm having trouble identifying what the problem is exactly, because the other day i ran regcure, and the problem seemed to stop, but now its happened again. Also, after booting up again, my internet just randomly doesnt work (the wireless network connection icon doesnt even appaer in the system tray). All I have to do is unplug the adapter and put it back in again, but I still dont get why my internet just doesnt work after booting up again after this screen problem.

I went into a lot of detail there, I hope you can help. Thank You

Answer:Blank screen wont come back on after long periods of time

in power schemes its set to home/office desk, and the monitor is set to turn off after 20mins. turn off hard disks and system standby are set to never

in the advanced options, "always show icon on the taskbar" is unchecked, and the prompt for password one is checked. and when i press the power button its set to shut down. hibernation isnt enabled


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Relevance 63.55%

Hi there,

Having a problem with CD / DVD burning. I used to use a CDR with Nero and one day is started to hang with the egg timer for 5-20 mins when you press the burn button - and sometimes not work at all. Have now just bought an NEC DVDR drive with new Nero software and it does the same. Have also tried downloading other burning s.ware - but none seem to work. Is it a conflict with XP ? When it does eventually work it burns fine.

Please help,


Answer:Nero Pauses For Long Periods - Also invalid Track Info

I'm having the exact same problem using Nero I have a tdk cdrw401240B and a sony DVD RW DW-22A. Running XP Home with all of the updates. Nero hangs up and gives me an invalid track error when trying to copy a cd. It worked great at one time but now refuses. My burners have the latest firmware updates. Any ideas?


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Im gonna leave the ranting off in this thread and explain the problem...  This happens when I live the computer on over 12+ If i turned off it won´t turn on again, I did a test today, the laptop turned on great and it worked great I also did renders and played with it, but for some reason If i turn it off and i want to turn it on again it won´t start... When i click the button, it turns the lights and the fan like for 1 second and then it turns off. I tried to udpate bios but it says i have the latest bios installed, i thought it was because of the heat, bought a Cool pad, the laptop runs under 37 Degree.. How can i fix this problem? or should i really send it to warranty ( I would like not to).. Thanks.  


Go to Solution.

Answer:Lenovo Y570 won´t turn on after being on long periods of time.

try this trick : remove the battery, un-plug the ac power, press power button for 30-40 seconds, replace the battery and check if it works.

6 more replies
Relevance 63.55%

Hi all,

This is my first post on this website, so thanks for providing this support for us regular idiots who don't have the capacity to help others with these matters. I will try to give as much detail as I possibly can.

I am having a really strange problem with vista-64 home premium machine. Every so often (it seems patternless) the entire system becomes unresponsive. This happens in safe mode as well. put it this way, it took around 5 minutes to right click on computer and click properties, and another five minutes for the box to come up.

Here are my computer's specs:

AMD phenom 9950 Quad 2.6GHZ
8 gig of crossir ddr2 ram
GTX 280 1gb
a creative X-fi Xtreme audio pci express (the one with the 2 optical slots) (I read somewhere that this card is slightly unstable...could be relevant)

Now, this is the wierd part: as you can see from the specs of the computer, that kind of stuff should happen in a flash, and when it's not doing this weird 'slowing down' it does. It's as if the hard drive just stops working for long periods of time.

I pulled up resource monitor in an effort to see what was happening, and the green graph on the "disk" section does go down to nothing from the top for a few seconds before the resource monitor itself stops reporting back.

Even weirder than all of this is that it started happening about 2-3 months AFTER getting the computer in which time it worked perfectly. That kind of tells me it might be a problem w... Read more

Answer:Vista64 Home premium becomes unresponsive for long periods of time

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Relevance 63.55%

Almost always 'System'.

How do I fix this? It's infuriating.

PC specs available on my profile, kindly ask for any other info - I'll provide as quickly as I can.

Thank you in advance

Answer:Disk usage sporadically (For long periods of time) 100%, culprit:

Hi stwn,

Lets start with verifying the system files

Diagnostics Test

 System File Check

Please try following:
Open an admin command promptCopy/paste "sfc/scannow" (without quotes) and press enterWhen it finished reboot your systemOpen again an admin command promptEnter sfc/scannow again
If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at %systemroot%\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

Make a photo of SFC and post it.

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

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Relevance 63.14%

The issue is where I close the lid and it goes to sleep and if I open it back up in a short while it wakes as it should, but if I wait a longer period of time I need to press the power button because it has decided to go into hibernation. Others must be experiencing this as well. Opinions and solutions welcome of course.

Answer:x120e Sleep issue - hibernates after long periods of time with lid closed

Look in Power Manager's timer settings. If you have hibernation set to two hours, for example, then the system will hibernate after two hours.

3 more replies
Relevance 63.14%

I have a W7 Professional system running an i7. It was working ok until yesterday. Started by noticing the sound system had stopped working. There was a red X through the speaker icon in the lower right corner. So I rebooted. It went into a chksdk mode (that made me nervous) and then booted but taking much longer than usual. The normal screen eventually came up but the disk access light stayed on for maybe 10 minutes during which I was getting about zero performance. During the boot I got an error message "could not start event service, standard users may not be able to log onEventually the disk access light went off so I tried a few things and the light came back on solid again, stayed on for a numkber of minutes, then went off again. The desktop had changed a little just some changes in the sizes of things and colors. Not sure exactly but the screen just looked a little different.

So something has changed but I don't really know what. I am not sure how to diagnose the problem. While the light is on, I can not bring up task manager.

Things I could try that I know about:
1. I have a disk image from afew weeks ago. I could restore back to that disk image.
2. Try a system restore point. Not sure which ones are in there (PC is at home and I am at worknow).
3. Repair install. I just made a DVD for repaire install.

So i could use some advice on how best to proceed; which order to try things, and maybe there are some things to try not on my list. I ran Hijackthis and don'... Read more

Answer:W7 system: suddenly long boots and periods of ultra slow performance

Your specs show you are using Enterprise and your post states Professional. Just want to be sure what we are working with.
My first choice would be a restore point. At that point because your system has changed and you didn't do the changing I would be thinking of a possible infection. Two programs I recommend and have used.
Windows Defender Offline
Free Online Virus Scanner | ESET

Pleas let us know if any infection were found and what they were.

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Relevance 63.14%

I reported this after a month or so of owning the brand new 860st envy, I paid extra for the wireless keyboard and mouse, and so far I am not impressed. they are both absolutely awful. I can hardly do anything half the time cause it holds the keys like this (liiiiiiiiiiiiiiikeeeeeeeeeeeeeeee) and the mouse is all over the place. Please help me, ill send them back and buy something else.

Answer:Keyboard randomly holds keys for long periods of times, supe...

fyi the computer is amazing, i just need a new monitor, saving up for it now.

1 more replies
Relevance 63.14%

Hello. Just recently I've been receiving long hangs after a random amount of time on my laptop that is an inspiron 3537 and these usually take a long time to resolve and i usually just end up hard resetting. I've located the source of the problem and it is my hard drive and I have been receiving the errors " The device, /device/harddisk0/DR0, has a bad block." and "Reset to device, /device/RaidPort0, was issued." during or before the hang. I haven't been running any antivirus after receiving these hangs and thought this would be solve the problem but it has accomplished nothing. How can i resolve this problem? thanks i attached my specs

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Relevance 62.32%

My computer crashed or got wiped couldon't even find any drivers. I was in a loop that stopped at "attempting repair". I was able to completely drain the battery and finally able to do a reset that will take it back to the default settings. It has been 4&1/2 hrs since it started, it is at 17% , is that normal?

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Relevance 62.32%

I am at the APPS (a few more apps still need to finish installing. It should just take another moment or two.) Been there for 15 to 20 minutes it has the sim and micro sd out of it right now. Do I need to try to hard reset again or what do i do? I am having problems and need advise asap!!! Thank you!

Answer:How long does it take for nokia lumia 635 wp10 fast to fully load after a hard reset ?

25 mins max

2 more replies
Relevance 61.5%

Hello everyone,

I've been having this problem with my computer since I had it built a while back. When I'm doing anything on my computer it will sometimes completely freeze up and I will have to do a hard reset to fix it. After I do a hard reset my mouse and wireless network adapter (It's a USB one) will have to be replugged for them to work again.

I've tried getting a new HDD and graphics card, both of those replacements failed in remedying the problem. I'm completely unsure of what could be causing the problem now.

I'm not sure if this is related or not but I originally had another motherboard of the same type in it but it failed, then later I had to remove one RAM stick (I originally had 32GB of RAM in the computer), but now I've had to remove all of the sticks except the one. Also, Speccy shows that my RAM is at 670MHz while I have it set to 1600MHz in the BIOS.

Here's my specs:
Operating System: Microsoft Windows 7 Professional 64-bit SP1
CPU: Intel Core i7 3930K @ 3.20GHz
RAM: 8.00 GB Single-Channel DDR3
Motherboard: ASRock X79 Extreme4
Graphics: AMD Radeon HD 7900 Series
HDD: 1024GB Western Digital

Any help would be really appreciated; thanks so much in advance.

Answer:Crashing & Hard Reset Needed

Thank you for supplying your specs, but you forgot the most important one, the Power Supply Unit.
Freezing is usually caused by overheating or an underpowered or failing PSU. Remove the side clean out all dust, blow out all fans with a can of compressed air. Look at the label and post the Make, Model # and Wattage of the PSU. If it is under 500Watts it is underpowered for your setup Get a PSU of 550Watts or better. .
Boot into Setup (Bios) and set it to Failsafe Defaults (F5). This should set the proper speed for your RAM.

4 more replies
Relevance 61.5%

Windows 7, Hewlett-Packard tower/desktop computer was kept on for several day, with only intermittent restarts through the Start menu.  Today, computer went to sleep, and would not wake-up.   Two fresh startups were needed in order to computer to start, remain started, and start into Windows.
This was a message which came up upon the successful fresh startup:
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.
  Locale ID:    1033
Additional information about the problem:
  BCCode:    9088
  BCP1:    FFFFF880082FD880
  BCP2:    FFFFF880082FD884
  BCP3:    FFFFF880082FD890
  BCP4:    FFFFF880082FD894
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1
Files that help describe the problem:
Read our privacy statement online:
If the online privacy statement is not available, please read our privacy statement offline:
---... Read more

Answer:computer would not wake-up. Two fresh started needed. Message.

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

6 more replies
Relevance 58.22%

I'm getting swamped with business and need a good business partner. I've tried a few guys and so far I can't find anyone reliable enough to trust my customer base to. So if anyone wants to help out with some small business/ home computer work just let me know.

Few key points
* What skills can you bring to the table
* Roughly, what is your availability (full time student, part time student, full time worker, etc)

The pay is pretty good and my clients are all great people.

To the ops...I'm just throwing this out. So if you need to move this thread just let me know.

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Relevance 57.81%

I have recently been having alot of issues with my computer freezing and not being operable for long periods of time. Mozzilla always hogs up virtual memory and I have to go in task manager and end process or restart pc. I think I a may have a virus. Can anyone help. Attached is my hijackthis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:47:21 AM, on 11/29/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16660)
Boot mode: Normal
Running processes:
c:\Program Files (x86)\Hewlett-Packard\Media\Live TV\TVAgent.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\ooVoo\ooVoo.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe
C:\Program Files (x86)\Samsung\Kies\Kies.exe
C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files (x86)\Philips\Wi-Fi MediaConnect\Wi-Fi MediaConnect.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.e... Read more

Answer:Windows script errors and windows freezes long periods of time

 specs.png   120.1KB
My Specs

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I have been having this issue for a long while now(3 weeks -ish), and in attempts to fix it, I probably made it worse. I downloaded an "update all drivers" software and broke my computer very badly. In continuing attempts I simply reinstalled windows and the "worse" part is gone. It's better now. long story short: please note I am on a practically new OS. there shouldn't be too many viruses or malware.

before I ruined my computer. i was experiencing BSODs these would occur on wake, usually after sign in and sometimes immediately after boot. i recently installed firefox. perhaps an addon or plugin is causing it. I also installed process hacker 2. it is very peculiar to me because on my laptop i have the same setup and it never has this issue.

after I "fixed" my computer everything seemed fine. I could wake the computer and it would not BSOD. i restarted it yesterday to test it. upon waking it this morning the same BSOD occurs.

your help is appreciated.

Answer:BSOD on computer wake.

update: I thought I was leaving for somewhere, and instead of putting the computer to sleep, I put it in hibernate. there was no BSOD on system resume.

3 more replies
Relevance 57.81%

I have been having this issue for a long while now(3 weeks -ish), and in attempts to fix it, I probably made it worse. I downloaded an "update all drivers" software and broke my computer very badly. In continuing attempts I simply reinstalled windows and the "worse" part is gone. It's better now. long story short: please note I am on a practically new OS. there shouldn't be too many viruses or malware.

before I ruined my computer. i was experiencing BSODs these would occur on wake, usually after sign in and sometimes immediately after boot. i recently installed firefox. perhaps an addon or plugin is causing it. I also installed process hacker 2. it is very peculiar to me because on my laptop i have the same setup and it never has this issue.

after I "fixed" my computer everything seemed fine. I could wake the computer and it would not BSOD. i restarted it yesterday to test it. upon waking it this morning the same BSOD occurs.

your help is appreciated.

Answer:BSOD on computer wake.

update: I thought I was leaving for somewhere, and instead of putting the computer to sleep, I put it in hibernate. there was no BSOD on system resume.

3 more replies
Relevance 57.4%

I was watching a Britain's Got Talent video on youtube and the the computer froze. The mouse as well. I had to press the reset button on the front of the computer to get it to work again. I reset the computer and during the boot screen it said "system drive fail press CTRL+ALT+DEL" I reset the computer again and now the computer works fine. Any ideas to what may have caused this and what to do to fix it?

CPU: AMD Athlon XP 3200+
Motherboard: ASUS A7N8X-X
RAM: 1.25GB DDR400
Hard Drive: MAXTOR 120GB
PSU: 400W
GPU: Sparkle Nvidia 5700LE
DVD ROM and DVD-RW Floppy Disk
Any Ideas?


Answer:Solved: Computer Freeze Needed Reset

14 more replies
Relevance 56.99%

OK I'm new here and not a computer expert so please bare with me! These forums are great by the way.

I am running 64 bit OS Windows 7 Pro. Vista was originally installed and I downloaded this from my school so not sure whether 'full retail' or not. The computer is about 2 years old and I first installed about 8 mnths ago maybe and have not reinstalled since.

The computer has recently gone crazy and would not wake up from sleep. I can here it running but the screen will not come up. I have to power off and back on and the next time it sleeps it will happen again. Tried setting monitor to never turn off and that worked at first then stopped. Computer started shutting down by itself and start up repair would run but not be able to fix anything then windows recovery would run, but the problem would remain. I was getting a Norton error so removed that thinking it was the problem, but that has not helped. Began getting blue screen / memory dump message. I am working in Safe Mode now as computer does not seem to be able to boot properly. The system would not generate the html file that is requested but I hope I have attached the other zip file correctly.

Thanks for any help you can provide!


Answer:BSOD, computer won't wake, so confused

There are problems with SPLDR in Device Manager. In most cases that I've seen, this is due to a malware infection. Please do this:

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

And, since you mention a Norton error, then please do this:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: KB Article Not Found
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's

Due to the number of different errors (this usually points at a hardware problem), please do this:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

If those diagnostics pass, then:
- update all drivers from the System Manufacturer's website (even if you already have the latest version). Many of your drivers date from 2006.
- visit Windows Update, get Service Pack 2, then get the remaining updates.


*** ERROR: Symbol file could not be found. Defaulted to export symbols for... Read more

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I recently put together a new computer about a month ago. Everything is running great except for one strange problem. I usually keep my computer on sleep mode overnight and on average about once every week I get a BSOD about 10 seconds after I wake my computer up. I've verified my memory using the included windows tool and sfc has found no issues. I tried running the driver verifier in basic to the highest restriction modes and I never got it to BSOD in the same way. Attached are my system info files including the .dmp files from the various BSOD. Any help would be greatly appreciated.



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I have had this problem with my Dell Laptop starting 6 months after purchase. They have replaced the harddrive twice, the memory and the monitor. I'm pretty sure it is a driver or Windows 7 update issue. The computer worked fine until I tried to update drivers, but also updated windows on the same day. 3 times my laptop has been sent to Dell Depot for repairs and each time I reload windows and try to install drivers I have the same issue. I followed one trouble shooting suggestion in tutorials and found that although I have hibernate (3) I don't have sleep (2) installed in bios.

Answer:BSOD Every time I wake the computer

Welcome aboard.

One of your dump says:

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88003537e68, fffff880035376c0, fffff80002e7a10f}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Ntfs.sys ( Ntfs!LfsFlushLfcb+647 )
Let ustry to recover the error that is saying to be ntfs.sys.

Reseat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Post us back with the results.

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I am getting a BSOD every time when Windows 8 64 bit comes out of sleep with a DPC.Watchdog_Violation error. Nothing I have done or a third level MS Support person has done has found the supposed driver that is causing the problem. I have attached files using your Diagnostic Tool to help. This started after upgrading to Windows 8.


Answer:Get BSOD--DPC.Watchdog_Violation When Wake Computer

******************************************************************************** *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 133, {0, 283, 282, 0}
*** WARNING: Unable to verify timestamp for arcsas.sys
*** ERROR: Module load completed but symbols could not be loaded for arcsas.sys
Probably caused by : arcsas.sys ( arcsas+18a5 )
Followup: MachineOwner
0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
component can usually be identified with a stack trace.
Arg2: 0000000000000283, The DPC time count (in ticks).
Arg3: 0000000000000282, The DPC ... Read more

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If this is in the wrong forum, please move to the correct forum.

I am running windows 7 64 bit, and have 4 external hard drives attached (not the best way, but until I can afford a server, the only way).
I am using my computer as a media center only.
When I wake my computer it can take a while (30 seconds to a minute), before I can use it, due to it starting up my external hard drives, but I have noticed a couple of times, my computer will wake without starting up my external hard drives (able to use media center within 2 seconds).
Does anyone know if there is a way to get my computer to wake up without starting up the external hard drives every time?

Answer:Wake computer without waking external hard drives

Switch them OFF.

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I'm new to sevenforums and would appreciate the help of some of you. I have updated my user profile with all of the details and specs of my system that is having my issue.

Recently, my computer will not wake up from sleep mode. Once it enters sleep mode, the only way to get it functioning again is to hold the power button, completely shut it off, and then boot my system back up.

It appears as if everything starts back up once I open the lid or press the power button to wake it up, but the screen never turns back on. The fan starts up, the backlit keyboard lights up, the leds all blink, but nothing I try will turn the screen back on forcing me to press and hold the power button for a complete shut down.

I have reinstalled the latest Intel HD Graphics driver as well as the latest NVIDIA graphics driver (both the stable and beta release).

I do not get a blue screen or any sort of error. Upon the restart, I am not prompted with any error from windows or any signs of the forced shut down. I have been messing with this issue for a few days now and am asking for some help from the community here at sevenforums. If you need any additional info let me know.


Answer:Computer will not wake from sleep, hard boot only solution

Try the steps here: Sleep Mode Problems - Vista Forums

I would also work through the Troubleshooting Steps for Windows 7

Report back the results you find for more steps indicated.

As a last resort use the tool the pro's use to find the exact cause: Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums

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my computer will randomly crash and display BSOD. Generally, this will come in periods. As in, I get a lot of crashes during a short period of time and then it can be calm for sometimes even several days. This has been going on for as long as I can remember and I did seek help on the microsoft forums a while back. They were however unable to solve the problem there.
Due to keeping track of which dump files I already supplies to them, I deleted the old ones after every upload there as more crashes kept happening. Because of this, not all dump files from every crash this computer ever had will be provided with the attachment and if this huge amount I'm still providing you with is still insufficient, I can try to find the microsoft forum thread to recover the old dump files.

The actual error message on the BSOD's has been varying a lot.

Answer:Periods of random BSOD

Error messages on the BSOD include irql not less or equal, bad pool header, memory manager and page fault in nonpaged area.

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I have a new Dell laptop with Win7 Enterprise which BSOD's every once in a while when I hit the power button. I previously changed the power button to Hibernate. It does not always BSOD every single time. It sometimes BSODs when going to, and sometimes when waking up from Hibernate.

The zip file is attached (I hope I did it correctly).

Thank you for your help.

Answer:Random BSOD when computer going to hibernate or wake up from one

Hi dmash.

The BSODs (all of them) reports that it is caused by Intel(R) Dual Band Wireless-AC 7260 driver.

BugCheck E4, {1, 85d04848, 0, 0}

*** WARNING: Unable to verify timestamp for Netwsn02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsn02.sys
Probably caused by : Netwsn02.sys ( Netwsn02+fe298 )

Followup: MachineOwner
But, the fact is that the driver is very latest.

98617000 988e4000 Netwsn02 T (no symbols)
Loaded symbol image file: Netwsn02.sys
Image path: \SystemRoot\system32\DRIVERS\Netwsn02.sys
Image name: Netwsn02.sys
Timestamp: Tue Feb 18 21:41:48 2014 (53038644)
CheckSum: 002BBFE0
ImageSize: 002CD000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
So apparently it is not the right cause of the BSOD, and something else is causing the network blockage, making PROSet fail and causing the BSODs.

And when McAfee is present there, the first notion definitely goes on it, as it keeps an user safe from threats over network by blocking the network!

Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Let us know the results.

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Relevance 56.17%

Every time my computer's monitor goes to sleep, on awaking the computer will BSOD with "kernel security check failure" or the screen will not turn on and reboot the PC.

Attachment 38090

Answer:Windows 10 BSOD On Computer Wake From Sleep

The cause of the most crashes is the Nvidia Video driver.

But, there are some known issues with the sleep feature which is a bug in windows.
Until Microsoft fixes this, you might want to disable the sleep option.

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I just purchased a brand new custom built desktop computer, and I am getting a BSOD -and consequent auto reboot and attempt to load in safe mode, about 75% of the time my computer goes to sleep either on it's own or if I manually put it to sleep. It happens if I try to wake it through the keyboard or mouse. I've reduced the start up programs, and removed the hibernate option as well (it is no longer visible). I also got rid of the AVG anti virus program that was on it and installed Microsoft Security Essential. It appears I have a genuine Windows installation. So far, I haven't had any luck troubleshooting. Any thoughts? Thank you for any input or guidance, I really appreciate it.

My system specs (also on my profile):Microsoft Windows 7 Ultimate 64-bit
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
Motherboard AsRock H77M
Memory 8gb DDR3 1600mhz
Graphics Card(s) (1) NVIDIA GeForce GTX 560 Ti (2) Intel(R) HD Graphics
Hard Drives: (1) Corsair CSSD-F115GB2-A ATA Device (2) ST1000DL002-9TT153 ATA Device

attached: SF Diagnostic Tool log

Answer:BSOD after computer attempts to wake from SLEEP

This install of windows is counterfeit, the Product ID matches an HP product key, while the build is clearly a custom build with an OEM mother board, this is only possible through a hackers exploit, please purchase a legal copy of windows then format your drive and re-install using the legal copy.

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Relevance 56.17%

Hello everyone!

My computer crashed (BSOD) on my a couple of weeks ago. I have not been able to reproduce it. I believe it happened upon waking the computer. The system is less than a year old. Would like to know if its a software/driver issue or a hardware issue. Driving me nuts.
For information I switched my machine from an i3-2100 to an i5-2400 without a OS reinstall.

Here are my specs:

Windows 7 64 bit Home Premium (OEM)
Intel Core i5-2400 Sandy Bridge 3.1GHz
ASUS P8H61-I (REV 3.0) LGA 1155 Intel H61 HDMI USB 3.0 Mini ITX Intel Motherboard
Mushkin Enhanced Silverline 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666)
HITACHI HDS721050CLA362 (0F10381) 500GB
Powercolor Radeon HD 6850 775MHZ 1GB 4.0GHZ GDDR5
Attached is the .rar created after following the bsod submission guidelines Thanks in advance!

Answer:BSOD on computer wake, Local ID 1033

Please read this carefully in reference to your crashes.


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Hi guys, I'll keep this one short and let the files talk for me, but I've been getting BSOD's at random intervals. Here are the dump files:


-edited with new ones-

Answer:BSOD After random time periods

We need more information to analyze your logs, they are incomplete. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.

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Howdy, as the title says I've been getting blue screens during peak loading and off peak loading of both CPU and GPU usage. Temperature levels are reading normal (~34C for CPU/MOBO and ~45C for GPU during peak). Fresh install of Windows was done not long ago due to the increasing events of BSOD after upgrading graphics card and RAM. Graphics card was replaced due to a faulty fan which was thought to be the initial culprit, however since it was increasing in frequency. It became to the point of once every 2 hours so Windows 7 fresh install was done.

Since installation it has been running smoothly until tonight, where it has BSOD twice within 5 hours with similar or same messages as previously recorded. First time posting here so please let me know if I have missed a step out.

Have read previous posts and followed steps as seen so will be unable to determine if working as intended or errors still occurring. However as a safety I am attempting to give all information I can in regard to the issue. If I missed something I do apologise.

- OS: Windows 7 Professional SP1, 6.1, build: 7601
- x64
- Full retail version
- Motherboard and CPU: 22 days, Graphics Card and RAM: 31 weeks, Primary HDD: ~1 year, DVD Drive, Secondary and Tertiary Hard Disk Drive, and Power Supply: ~2 years
- Reinstalled OS with a fresh format on drive. 13 days since installation.

- Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., H97-PLUS
- CPU: GenuineIntel Intel(R) Core(TM) i5-4460 CPU @ 3.2... Read more

Answer:BSOD During both high and low usage periods

Extra things I failed to note and I apologise for not doing so initially:
MSI Afterburner Software and AMD Catalyst Control software is not installed. The driver however is the AMD 14-4 build.
All hard drives are Seagate Barracudas and SATA of varying sizes (no SSD).
Peak usage gaming is 4 EVE accounts on Medium/High settings and anti-aliasing off while playing.
Most previous BSODs occurred whilst web browsing or data logging for stellar tracking.
There have been increased instances of a "checkerboard effect" on limited parts of the screen. It mostly occurs on software running on my second monitor (Samsung S27C570H).

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Hey there!

I'm getting random BSOD's on Windows 8.1 that usually occur with an error of MEMORY_MANAGEMENT however I just had another one which resulted in Kernel Security Check Failure.

I have no idea what's causing this at all D:

Any help would be appreciated.

Answer:BSOD After Random Periods of Time

If you're using a disk cleaner (such as CCleaner), please stop while we're troubleshooting.

Only 35 Windows Updates installed. Most systems have 1=60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.

This device is disabled. Is this deliberate? If so, why?

Realtek RTL8192CE Wireless LAN 802.11n PCI-E NIC PCI\VEN_10EC&DEV_8178&SUBSYS_76227392&REV_01\4&355A308D&0&00E1 This device is disabled.

If not needed, please uninstall the software for the device and physically remove it from your system (if possible) - or disable it in the BIOS/UEFI.

If it is needed, then please update the drivers to the latest, Win8.1 compatible version. Then feel free to disable it once the system has been stabilized.

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

If you are using USB audio, please uninstall it and physically remove the device from your system in order to test if that is the cause fo the BSOD's

Beyond this, as there was only 1 memory dump ... Read more

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Just started getting BSOD's on wake-up from hibernation or just browsing the web. I haven't added anything new in the way of programs that I can relate it to.

Blue Screen viewer points me to NTFS-sys+f0780 as the causing the crash and also says Ntoskrnl.exe+74ec0 as the crash address. Don't know if any of that is helpful. Also says KERNEL_DATA_INPAGE_ERROR.

I have attached my log as per forum instructions.

Thank you all in advance!


Answer:BSOD on wake-up from Hibernate or random times using computer

ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware
Make it sure that the intel ssd is running with the latest firmware. How to Upgrade Intel SSD Firmware | - Storage Reviews
Also Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
And uninstall Acronis, at least as a test.

Let us know for any further BSOD.

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Relevance 55.76%

My problem is the same as here: and here:'ve tried the items mentioned but nothing is working. I also tried deleting IE but it just replaces itself and the problem persists. Please help!

Answer:invisible IE and wave volume reset

Hello,Please follow the instructions in ==>This Guide<==.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to try to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Orange Blossom

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My primary drive is a kingston SSD and since iv installed windows 8 its not been able to wake up from sleep without freezing and causing BSOD it used to not even produce DMP files but hs recently with I will upload the content

any help would be appreciated I have recently reinstalled windows to help fix the problem which was unsuccessful

I hope its not a hardware issue as I built the computer myself and heard from a fourm that it could be the ssd but have no idea

************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*

Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*
Symbol search path is: SRV*C:\Windows\symbol_cache*
Executable search path is:
Windows 8 Kernel Version 9200 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16864.amd64fre.win8_gdr.140309-1509
Machine Name:
Kernel base = 0xfffff800`e601f... Read more

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Relevance 54.94%

I've shut down my pc so i can clean it inside, and i tought to hard reset it (unplug it from power and then push and press the power on for 5 sec so no more current) after that i've encountered a few troubles (bios was messed up and boot order the same. some lock ups, and i have a minidump for it also)

Answer:BSOD and strange behavior after hard reset

Did you clear the CMOS afterward? How To Clear CMOS (Reset BIOS)

Also, make sure the RAM is properly seated. Check all other hardware while you are looking inside the system, as well. Follow these steps for ESD safety:Shut down and turn off your computer.
Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
Once these steps have been followed, it is safe to remove and replace components within your computer.

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. . . Macrium Reflect "fix boot errors" is saving my A**!
Between updates, on Wake from Sleep, no Wake . . .. requires hard start . . . spinning dots . . . no boot . . . requires my Macrium Reflect intervention disk . . . "fix boot errors" . . . . System then actually does Start . . .
Anyone else . . . ? What is going on?

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Ok so I put my computer to sleep last night and it turned itself back on and then at some point did a BSOD and this is the second time I have gotten that BSOD.

Answer:BSOD after computer has been on for so long

Hi cindylo,

Bug check F4 is usually related to storage/hard drives. Do you have an SSD? Did you update to the latest firmware for it?

Upload a screenshot of your hard disk using crystal disk info:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check
Hard drive test both short and long with: SeaTools for Windows
Also the DOS version of Sea tools:SeaTools for DOS

1 more replies
Relevance 54.53%

I run these apps over night to record futures data. Been noticing lately my pc (dell laptop) is restarted in the morning, and says it has recovered from a crash. Sometimes it happens while I'm nearby and it wants me to restart in safemode.

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The first few days it was doing fine and had no issues until I just had a random bsod. I figured that it wasn't much of an issue since it didn't happen again for a couple of days. Now after around 10 days, i can't start up my computer because every time i log in, it bsod.
My computer is a HP Pavilion a6242n PC.
I have a NVIDA graphics card and I run windows vista.

Answer:Comp still BSOD after factory reset and new hard drive

Have you applied all the Vista updates up to and including Service Pack 2?

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So recently I had a devastating power loss event caused by a cat, and when I restarted, to my horror, it wasnt even recognizing my brand new Crucial C300 SSD. Long story short, luckily it isnt bricked, but I had to pull my CMOS battery before it recognized again.

So now everything seems to be working fine, except the notification area icons for what I can only assume are Network and Solve PC Issues are invisible and unclickable. Note that they are not simply missing, they do take up space between icons that are visible (Steam, MSE, Sound Settings), and the empty space glows on mouseover as if there was an icon there. Also Steam's icon was in the same state on startup but after I closed steam and opened it up again it returned.

Does anyone have any idea wtf is going on and how I can get those icons back?

Answer:Notification Area icons invisible after BIOS reset?

Hello GrinningPariah, and welcome to Seven Forums.

You might see if resetting the Notification Area Icons cache may be able to help afterwards.

Hope this helps,

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Relevance 54.53%

I believe I have the same issue as followed a few of the steps in that topicRemoved Adobe reader 9.1Updated JavaCleared Java cacheDownloaded and ran TFCThis didn't fix my PC so I ran ComboFix. The following is my log, please review it and help me get this annoying Malware off my PC, thank you.ComboFix 10-07-01.02 - New Administrator 07/03/2010 1:52.2.2 - x86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3062.2679 [GMT -5:00]Running from: c:\documents and settings\New Administrator\Desktop\ComboFix.exeAV: Kaspersky Internet Security *On-access scanning disabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\documents and settings\All Users\Application Data\sysReserve.ini.((((((((((((((((((((((((( Files Created from 2010-06-03 to 2010-07-03 ))))))))))))))))))))))))))))))).2010-07-03 06:47 . 2010-07-03 06:47 -------- d-sh--w- c:\documents and settings\LocalService\PrivacIE2010-07-03 05:46 . 2010-07-03 05:46 -------- d-sh--w- c:\documents and settings\NetworkService\PrivacIE2010-07-03 05:33 . 2010-07-03 05:33 503808 ----a-w- c:\documents and settings\New Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-5f192ca1-n\msvcp71.dll2010-07-03 05:33 . ... Read more

Answer:Wave Volume reset and invisible adds in background.

I have ran a few Full scans usingKasperskySpybotMalwarebytes' Anti-MalwareEach scan reports nothing, Ive read other threads in the forums and my issue is also similar to help with my topic is highly appreciated. Thank you

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Question: Long Wake Up Time

In a reply to a previous post I mentioned that Win 10 seems to take an inordinately long time to wake up from sleep mode. I have now timed it: from the first motion of the mouse to the appearance of a fully functional desktop took 5 minutes 20 seconds. Admittedly, I have a large number of resident programs and lots of start-up items but Win 7never took that long. The replacement of the sand glass by a rotating circle of dots is not much of an improvement-still boring to watch.

Answer:Long Wake Up Time

That is a long time. A couple of suggestions, 1 - do you have enough memory.? I would say 4gb is the absolute minimum. 2 - I don't know if your running the multiple desktop feature in win 10. I have noticed that having more than 2 desktops running and performing a RESTART, takes about the same amount of time that your talking about.

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Relevance 54.12%

I recently purchased my laptop at cyberpowerpc (custom gaming.) specs below. After about a few weeks I have been getting numerous BSODs and all for different reasons. When i check to see my temp, it stays below 65 Celsius. Maybe is there a thing that i need to uninstall or update some old drivers to prevent this from happening or whatever it is please help me. This is happening at around 2 bsod a day .Thank you.

Operating System
Microsoft Windows 7 Home Premium 64-bit SP1
Intel Core i7 @ 2.40GHz 51 ?C
Ivy Bridge 22nm Technology
16.0 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
MS-1762 (SOCKET 0) 28 ?C
Generic PnP Monitor ([email protected])
Intel HD Graphics 4000
Hard Drives
238GB ATA ADATA SP900 SCSI Disk Device (SSD) 32 ?C
Optical Drives
Slimtype DVD A DS8A8SH SCSI CdRom Device
Realtek High Definition Audio
If more needed please tell me.

Answer:BSOD for many reasons, mainly during long computer use.

Welcome to SF.

Lots of 1A (Memory_Management) errors.

I'd suggest to start with testing RAM first.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
RAM - Test with Memtest86+

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 i... Read more

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Hello everyone,

I've decided to join the forum seeking for help with this problem I'm facing on a relatively new Dell XPS 15 laptop. The machine is around 7 months old, has Windows 7 Home Premium 64 bit edition installed (OEM) and has been updated to SP1. The problem first appeared when trying to backup files to an external 2 TB WD hard drive. While backing up the files, explorer.exe crashed, and my browser and iTunes crashed rapidly after, all giving some random address 0x..... as the cause of failure. Around 15 seconds after this, I receive a BSOD with KERNEL_INPAGE_ERROR written at the top, and a notification at the bottom that the physical memory dump FAILED with status 0xC0000010.

I thought that maybe I was straining the hard disk too much by transferring so many files at once, so I reboot the system, only to get a notification after POST that "there was a disk error, press CRTL-ALT-DEL to reboot". After doing this, the system rebooted, went into startup repair, rebooted again, and boot up normally. Ever since this ocurrence (which was a week ago) I've been getting random BSODs when doing random things on the computer, but mostly, when doing hard drive intensive operations. However, an interesting thing to note is that the subsequent BSODs did not contain the error message KERNEL_INPAGE_ERROR at the top anymore, but reported a STOP 0x0000004f at the bottom, and the same FAILED status for the physical memory dump. I tried running a chkdsk, but found no err... Read more

Answer:BSOD using HDD for extended periods of time, error STOP 0x0000004f

Please start by running these free diagnostics to rule out some of the more common problems: Initial Hardware Diagnostics

Just FYI - the STOP 0x4F error is related to networking. Try replacing your wired, wireless, and bluetooth drivers.

No memory dumps in the uploaded reports (just FYI)
MSINFO32 corrupted, but am able to get limited info from it:

Lot's of crashes in fsx.exe. It belongs to a flight simulator program. Have you verified that this program is compatible with Win7 (just because it worked before doesn't mean it's gonna work now). Please uninstall it to test.

Lot's of crashes in eflc.exe (probably from GTA). Please uninstall it also.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Post back if this doesn't work and we'll try some more things.

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This may sound like a stupid question so I apologise before hand. I am currently having problems with my system and I keep getting a BSOD error.

When I restart my machine as I have a few HDD and a SDD installed it does not seem to boot from the correct drive so I have to constantly have to go through BIOS to fix this.

Now I am under the impression that my memory maybe at fault here, well I would think my motherboard but I need to test my memory first. So I ran memtest a while ago with ALL the memory sticks plugged in, but is this the way I should be testing my memory?

Should I only have installed one stick? or all sticks should be installed whilst conducting a memtest.

Answer:BSOD, Random Periods - Testing Memory Guidance Required

easiest way to test ram is to take out all bar 1 stick, turn it on, if it works swap for the next and so on.

If you have dodgy ram youll have one stick that will fail to boot.

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Hi all,
I have received a number of BSOD's in the past 2-3 days. They have started occurring out of the blue, as I had not had one in a very long time (perhaps a year or so), and last time it was due to faulty RAM. This time I have very little understanding of the cause. I have used the Windows Debugger to analyze the crash dump, and have attached a .txt output of the analysis, and I have also attached a DM Log Collector zip file of the crash dumps.

For quick reference, here is the beginning of the output from Windows Debugger:

A driver has failed to complete a power IRP within a specific time.
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004989a10, Physical Device Object of the stack
Arg3: fffff80000b9a3d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa8003a9c870, The blocked IRP

Thanks in advance

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Hi. I am having the worst time. When my laptop sits idle - like I go to have dinner I come back and it has gotten the BSOD.

I get messages like "Drivers are causing Windows to resume slowly:
Name: Windows Driver Foundation - User-mode Driver Framework Reflector
Filename: WUDFRd.sys
Publisher: Microsoft
Device: SD

The laptop came with Vista 64 and one month later they gave me the Win 7 Home Premium 64 upgrade. They have not been any real help in resloving my issues. They say I should run it under Vista.

What I really want to do is run it with the Win 7 Ultimate so I can use Bitlocker. They tell me it not compatible with the Ultimate version. Is this possible? I now know that the unit does not have the TPM chip, but for me that is ok, I'll just use a jump drive with the bitlocker unlock code.

The first thing is to stop the crashing.

Thanks for your help.

Answer:Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods

Update every Fujitsu driver possible, avoid using Vista drivers on your system since they're obsolete.
Fujitsu America - Support

Update your Marvell Yukon Ethernet Controller driver

FUJ02B1.sys fffff880`0424b000 fffff880`0424ce80 0x00001e80 0x45486df3 01/11/2006 13:50:43
FUJ02E3.sys fffff880`0427c000 fffff880`0427dc80 0x00001c80 0x45487cef 01/11/2006 14:54:39
FJGSDisk.sys fffff880`01bee000 fffff880`01bf0400 0x00002400 0x4727d9af 31/10/2007 05:26:07
Your single dump provides very little information, if you get more BSODs be sure to upload the latest dump files.

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Recently my Dell XPS 625 with Windows 7 Ultimate has been doing two things:
1. It takes a long time to wake up from sleep state (5-10) minutes, at the end of which time the monitor flashes for a minute with the Dell logo, and then everything is fine.
2. When waking the monitor, the monitor flashes for 10 seconds or so with the Dell logo, and then everything is fine.

When the monitor flashes, it goes from black to Dell logo on the screen about once a second and the power button (which indicates a signal from the computer) goes off and on. (It is an old monitor and the power button is stuck permanently on.)

I installed a second HD recently. I don't think this started at the same time, but I could be wrong. There have been no other recent changes to my setup. The problem seems to be getting worse and worse as the computer seems to take longer to wake up each time. I have now disabled sleep mode, but it goes to sleep anyway sometimes.

I'm not sure where to start. Could this be purely a monitor problem? (I don't have another monitor to test it with.) I.e. can the monitor prevent the computer from waking quickly? Once it wakes up, there are no further problems. I'm not sure where to start on troubleshooting this. The warranty on the computer just expired. Any ideas?

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Hi and thank you,

I usually boot my machine in the morning, use it for a bit and then leave for work. After a time, the machine goes to sleep. About 5 or 6 hours latter, WMC wakes the machine to record a TV show. The recording never happens. When I get home, the machine is one but unresponsive with no display. The power button does not shut the machine down. I have to long hold the power button to kill the machine. In addition, if the machine sleeps for a shorter period and I wake it with the mouse, it crashes and restarts. I had to look at a log to find out that the machine restarted because, again, no display.

What I've done:
Updated the BIOS
sfc /scannow (revealed errors)
... /RestoreHealth (fixed errors)
Drive and memory diagnostics
Checked my problem against this forum which revealed other crash at wake threads but I'm not able to interpret the log file...

Attached is my sf debug tool output

Sincere thanks!

Answer:Crash on wake from long sleep

The 22 dumpfiles only had 2 kinds of BSOD's Probably caused by : BugCheck 1000007E ACPI.sys ( ACPI!LinkNodepRestoreIrqRoutingWorker+100 ) and BugCheck 9F Probably caused by : atapi.sys.
Bugcheck 7e; possible causes Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate this error.
Bugscheck 9e: possible causes Device Drivers

Your BIOSdates from 2009.
You have already the latest bios version installed. And according to Dell your system is not compatible with windows 8.1

Due to the age of the system, it's possible that it's not compatible withWindows 8.1 - you may have to consider moving back to Windows 8 or even Win7 inorder to get acceptable performance.
But I found a unofficial dellreinstallation guides XPS 435MT ? Windows 7 and 8.1 64 Bit | Unofficial Windows Reinstallation and Related Guides by Philip Yip. .
Please update these older drivers. Linksare included to assist in looking up the source of the drivers. If unable tofind an update, please remove (un-install) the program responsible for thatdriver. DO NOT manually delete/rename the driver as it may make the systemunbootable! :

NCREMOTEPCI fffff801`dca6e000 fffff801`dca7c000 Mon Sep 11 22:47:50 2006 (4505cb76) 00009adc NCREMOTEPCI.SYS
Driver Description: Technisat digital satellite driver
Driver Update Site:,en,33

atinavrr fffff801`dc8d8000 fffff801`dca1e300 Thu May 15 03:16:11 2008 (482b8edb) 0014c96f atinavrr.s... Read more

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Hi All,
I have a relatively old laptop (Lenovo Thinkpad x61) which is running 32-bit Windows 7 and has an intel NIC.

I have been trying to setup wake-on-lan (inmy local network) for this machine for a couple of days and haven't been able to make it completely work. I have upgraded the bios and the drivers on the machine to the latest versions and also enabled WOL in the bios and in the driver for the NIC. When I put the machine in sleep and then after 10 - 15 minutes send a magic packet from a remote machine, it does wake up.

The problem is, when the machine goes to sleep and stays in sleep mode for a long time (over night), then I can't wake it up any more. The machine is still in the sleep mode (it does not hibernate), but I think it turns off something after being in sleep for a while.

Does anyone have any idea what the reason could be?


Answer:Wake-On-Lan not working after a long sleep

I have the same machine(X61) and the same problem. What I have discovered is that when the scheduler wakes the machine overnight for some activity, such as WMCE updates, the LAN device looses the WOL capability. Logging on after this and disable/enable the adapter restores WOL. I set up a simple scheduled task to wake up and then go to sleep and when it fires and the machine goes back to sleep the WOL capability disapears. The machine is connected to a switch which shows the status of the connection. After the scheduled wake/sleep the LED for the port goes out indicating the port is no longer active.

I don't have a solution to the bug but if you look at the tasks that are scheduled or that have run recently and set them so that they do not wake the machine it should circumvent the problem.

I am looking for a real solution but have not found one.

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All, I have a three month old x220 fully loaded i7 with 8gb ram and SSD drive.  I have it set to sleep when I close the lid which is how I manage the power all the time.  Rarely is it hibernated, rebooted or shut down.  Sometimes, seemingly at random times when I swipe my finger to log in it sits on that page for 3 -4 minutes before anything happens.  Other times it wakes right up after swiping my finger. Not sure on the BIOS version but will check tomorrow. Anyone else see this? Thanks.EJ

Answer:X220 Sometimes Takes Very Long to Wake Up

Okay, BIOS Info:
UEFI BIOS Version: 8DET50WW (1.20)
UEFI BIOS Date: 2011-07-07
Embedded Controll Version: 8ZHT25WW (1.09)
Machine Type Model: 4286CTO
CPU Type: Intel Core i7-2620M
Installed Memory: 8192MB
Thanks for any help.
Moderator Note; s/ns edited for member's own protection

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Hey guys

I've recently bought a new computer, a real nice one too. however, my cursor is not visible at all. i had to wade through the menus like a blind troglodyte to find the cursor track option. I activated the cursor tracks and it worked as a quick fix to the problem. However, several games, borderlands 2 for example, does not show my cursor. Also if I shift-tab while playing a steam game to show the menu, my cursor is again gone. this has become a true annoyance and if any of you could help me it would be much appreciated.

I have tested several mice with my computer, i also tested the same mice on my old one and it worked, so the hardware is probably fine which leads me to beileve that the problem lies within the software. I've updated and re-installed several drivers, service packs, DX11, nvidia drivers and such. the mouse I am using is the Razer Imperator. the computer's OS is Windows 7 premium

Help needed
Thanks in andvance

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BSOD appears with the comment "DRIVER_POWER_STATE_FAILURE"

Win 7 Home Premium x64 (pre-installed)
New HPdv6-6c40us purchased in March.

This is a new computer, it shouldn't be having any issues?

Re: Attachments, I have included the Windows NT6 BSOD jcgriff2 folder as noted in the BSOD posting instructions but running perfmon /report returns the message :

An error occured while attempting to generate the report.

Access Denied.

Thoughts? Recommendations?

Answer:BSOD when computer is left on too long, or when trying to shut down

Have you tried a system restore to a date before May 3rd? System Restore and pay close attention to the NOTE: in step 8. of OPTION ONE.

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I have been experiencing problems with my PC locking up and needing to hold down the power button to shut it off. It seems to be more of an issue during the summer months, leading me to believe it is a heat issue.

I downloaded Core Temp to see if I could get a temperature reading when it locks up. I started the program, left it running on the desktop, and let the computer sit idle. When it locked up, the last reported temperature for Core 0 was 43C and Core 1 was 41C, which did not seem very extreme.

Is there anything else I can do to try and see if a specific component is failing due to heat?

I have tried using compressed air to clean out my case, made sure all case fans are working, and reapplied Arctic Silver Silver 5 thermal compound on the CPU.

PC Details:
Antec Performance Plus 1080AMG
Asus P5Q SE
Intel Core 2 Duo E8400 (Wolfdale)
2GB Kingston HyperX DDR2 RAM
512MB GeForce 9800GTX+
Sound Blaster Audigy 2 ZS
Windows XP Pro SP3

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My mother has an HP that runs Windows Vista Premium Home. Its about 3-4yrs old. Two weeks ago the power went off for a few minutes when it was on or in sleep mode. When she tried to turn it back on, she could see the "cd light" blink once or twice, the fans came on, but no power. I found the directions to unplug all the cords, and hold the power button down to reset it. Well, it worked. I then ran Malwarebytes, and it did find one or two things, but they were removed.

Today she called me to tell me the same thing happened. But the power never went out. She had it on, and it must have gone into a sleep mode, and nothing worked to bring it out. She had to reset it again.

Does anyone know what would be causing this to happen? I'm wondering if its something I could easily fix myself, or if we need to bring it to someone to be repaired.

Answer:Computer won't boot sometimes without hard reset

Hello kat91119,Some people have been able to awaken the monitor when the computer is in "sleep" mode by pressing CTRL-ALT-DEL (not holding them) and then clicking cancel. You could try going through this troubleshooting guide: How to Troubleshoot a Vista or Windows 7 Sleep Mode Problem.You will note that they recommend updating the display drivers and the system bios, first. I wouldn't worry about the bios at this point but would check the computer manufacturer's web site to see if they have an "updated" display driver. How to determine the dispaly adapter name and version then go to manufacturer's website:First, click "Start" (the globe) and right mouse click on "Computer" and click "Properties."Select "Device Manager" then click on the (+) next to "Display Adapters." Write down the make and model number.Next, right mouse click on the Display Adapter and click "Properties," "Driver" tab, and write down driver date and driver version.Now you can go the computer manufacturer's web site (i.e. Dell, HP, Acer, etc.), look for "Download Drivers and Software" (may have to click on Support, first). Enter either "Tag number" or exact "make and model number." Select the computer operating system (Vista 32 or Vista 64).Look for your exact display adapter, note date and driver version. If newer, download and install.Finally, proceed with the troub... Read more

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Windows 7 Professional x64
Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) 4 x 256KB L2 Cache 6MB L3 Cache LGA 1155 95W Quad-Core Desktop Processor BX80623I52500K
SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
GIGABYTE GA-Z68X-UD3-B3 LGA 1155 Intel Z68 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Antec High Current Gamer Series HCG-750 750W ATX12V v2.3 / EPS12V v2.91 SLI Certified CrossFire Certified 80 PLUS BRONZE Certified Active PFC Power Supply
XFX HD-687A-ZNFC Radeon HD 6870 1GB 256-bit DDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card with Eyefinity
Crucial M4 CT064M4SSD2 2.5" 64GB SATA III MLC Internal Solid State Drive (SSD)
G.SKILL Sniper 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBSR

Computer is about 11 months old.

Game worked fine for the beta and even for a week or two after launch. Randomly (not on a patch day), the game started crashing. Now it crashes after 2 or 3 minutes in the game almost every time.

I've followed all the regular troubleshooting steps (see thread here).

At first I didn't see any error logs, but the Action Center came up today with a bunch of errors looking like this. I included the recommended error files, the dump files from the error in the above screenshot, and the perfmon report.

It's worth mentioning that I tried it also in my Windows 8 installation only to encounter the same... Read more

Answer:Black screen while playing Diablo 3, no BSOD. Hard reset required.

The display driver failed to respond in timely fashion.

atikmpag.sys - AMD multi-vendor Miniport Driver from Advanced Micro Devices
Timestamp: Tue May 22 20:08:40 2012

It appears a recently installed AMD driver is causing a fault with the DX driver; However, a TDR can be caused by your video card overheating. Use a temperature monitoring utility such as HWinfo64 to check the system temperatures. If you are overclocking the card, STOP overclocking until the problem is located.

Forgot to mention: Report back on your system temps.

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I have a HTPC and it is set to sleep when switched off or when the system is on Idle for more than 15 minutes.
Up to an hour or so after I turn the PC off the remote IR reciever has no issues waking it up.
But by the next morning nothing other than a restart seems to wake the PC up. It then also places an error in the event log to say that it was unexpectidly shut down by me restarting the PC.
So it would appear that it wasn't truly off.
I have removed the Hybernate as an option so it should not be abe hibernate.

Is there a way to tell what's going on. I believe some mother boards or settings in bios put the PC into a deeper sleep , if so how can i check and fix this issue.


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