Computer Support Forum

BSOD Random Times, Extra Details inside.

Question: BSOD Random Times, Extra Details inside.

So I very recently built my own desktop, everything was running well. Installed window 7 Ultimate and from there tonnes of drivers and windows updates popped up, the usual. However, at decently spaced times it would BSOD, but it's become more and more frequent I've tried to see if it was the drivers, most if not all are up to date. There's no issue with the hardware, I've tried hunting through the dump files but I don't know what I'm looking for. Any help on fixing this would be amazing, I'm so tired of this uphill battle.

I managed to grab a quick pic of the BSOD, hopefully it helps, sorry about the flash.

As per the instructions I've attached the folder containing the dumps and other goodies. Anything extra you need from me, let me know.

Thanks,
Raserhead.

Relevance 100%
Preferred Solution: BSOD Random Times, Extra Details inside.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BSOD Random Times, Extra Details inside.

Upon some digging of my own while waiting, i discovered that there is apparently 2 things causing the issue through BlueScreenViewer, and have been consistent throughout all the BSOD's:

hal.dll
ntoskrnl.exe

I'll attach BSV's full details of the most recent one.

I've looked into some fixes but none of them have worked, would anyone here have an idea of how to fix this? It would be greatly appreciated.

9 more replies
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Hello all,

As the title says I've been having random BSODs on my newly built machine. Mostly happens on startup, can't get passed the Windows Splash screen when it blue screens.

All voltages check out in the BIOS, and memtest returns negative. I'm running a fresh genuine installation of Windows 7 Pro w/ Windows Security Essentials. Below are my system components and attached are my dump files.

Memory: G.SKILL Sniper Series 8GB (2 x 4GB)
Newegg.com - G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900) Desktop Memory Model F3-14900CL9D-8GBSR

CPU: Intel Core i5
Newegg.com - Intel Core i5-3570K Ivy Bridge 3.4GHz (3.8GHz Turbo) LGA 1155 77W Quad-Core Desktop Processor Intel HD Graphics 4000 BX80637I53570K

Motherboard: ASUS Maximus V Gene
Newegg.com - ASUS Maximus V Gene LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 Micro ATX Intel Motherboard

Videocard: EVGA 02G-P4-2670-KR GeForce GTX 670 2GB 256-bit GDDR5
Newegg.com - EVGA 02G-P4-2670-KR GeForce GTX 670 2GB 256-bit GDDR5 PCI Express 3.0 x16 HDCP Ready SLI Support Video Card

Thank you!!

Answer:Random BSODs on newly built machine, all details inside

Hello jhonnysweep.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a0011e73a8, 0, fffff80002f66ec9, 2}
Could not read faulting driver name
Probably caused by : dxgkrnl.sys ( dxgkrnl!MonitorInitializeGlobal+120 )

Followup: MachineOwner
---------
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

Edit:






  
Quote: Originally Posted by jhonnysweep


Mostly happens on startup, can't get passed the Windows Splash screen when it blue screens.


Uninstall Daemon Tools and see if the situation changes or not. * Do it first.

9 more replies
Relevance 75.85%

Hey all, very frustrated here, any help would be brilliant.



If need anything else ill do my best.

John

Answer:Several BSOD all different, details inside.

Hello JT and welcome to Sevenforums!

To be able to help you we'll need a little more information on a few things. Please read the below tutorial, to figure how to make a complete post. By that, we're able to investigate your crashes to the end. If you're having any questions just ask us.

http://www.sevenforums.com/crashes-d...tructions.html

Thank you for you attention!
Frederik.

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I get "Windows has recovered from an unexpected shutdown"
I've never seen it before because i'm usually away from the computer when it happens, possibly it does this when in sleep mode.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880072A6817
BCP3: FFFFF880099D2900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\101812-12246-01.dmp
C:\Users\Alex\AppData\Local\Temp\WER-13915-0.sysdata.xml

Feel free to ask questions.

Attachment includes Information with SF Diagnostic Tool.

Answer:BSOD Details Inside!

Your graphics driver caused both the BSODs update it:
Name AMD Radeon HD 6800 Series
fffff880`07216000 fffff880`07a27000 atikmdag Fri Nov 26 03:46:44 2010 (4CEF1F94)

Also do the following:
Install SP1
Uninstall Daemon Tools

Update the following drivers:
AMD High Definition Audio Device
fffff880`07ca0000 fffff880`07cc0000 AtihdW76 Wed Nov 17 13:02:04 2010 (4CE3C43C)

Realtek High Definition Audio
fffff880`094e7000 fffff880`09757c00 RTKVHD64 Tue Nov 23 11:14:08 2010 (4CEB93F0)

Realtek PCIe GBE Family Controller
fffff880`07b85000 fffff880`07bf5000 Rt64win7 Mon Mar 21 14:20:32 2011 (4D8750A0)

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Hello,

A little background:

Around a year ago I had signed up for Private Internet Access, which installs the TAP9 driver (OpenVPN I believe). I started to get blue screens on my machine (Win7 Ultimate x64), so I installed it on a 2nd Windows machine (identical OS). Same thing. As soon as I started the VPN, blue screen. I installed VirtualBox VM software, same thing on both machines. After trying various things, I ended up sending the motherboard back to ASRock (It was a Z87 Professional). They found nothing wrong, but I ended up doing a fresh install of Win7 and everything was great for about a year. Then I started having machine lockups and found out that my SSDs (Samsung 840 EVOs) were victim to the slowdowns that a lot of people were complaining about. I tried upgrading the firmware and running their "fix", then the blue screens started to happen again, this time at random times. Removed the drives, did a fresh install onto some WD Black drives, and everything was working fine. I thought the motherboard had finally crapped out as even with the onboard LAN ports, the network icon would end up with a yellow exclamation mark after about 5 minutes of usage. I had to use an add-on card to get it to work, so I decided to just build a pretty much brand new system.

I just built it today:
ASRock Extreme6/ac / Intel i7-5930K (brand new)
32Gb G.skill DDR4 (new)
Samsung 850 Pro (apparently these drives did not have the same problems as the 840s) (new) ... Read more

Answer:BSOD After connecting to VPN (details inside)

No one has any ideas either? I am stumped myself how this could happen. I tried connecting to a different router but with the same effect last night. Of course it's going through my FIOS router, but it kind of has to. I might try enabling the onboard Wi-Fi tonight and connecting via my phone's hotspot, I'm that much out of ideas.

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First I was getting continues bsod and I figure out that maybe because I OC my CPU so I reset my bios to normal and my system work for long time without bsod.

Then it occurred later twice one after updating my nvidia driver to 320.18 a week ago so I figured maybe FireFox problem with the new nvidia driver so I unchecked option "use hardware acceleration when available" and there was no bsod for a week, today it occurred after start my system for just few minutes !!

? OS - Windows 7
? x86 x64
? What was original installed OS on system? Windows 7 64bit sp1
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? retail
? Age of system (hardware) 3 years
? Age of OS installation - have you re-installed the OS? reinstalled but I dont remember when.

? CPU: i7 860
? Video Card: 460 gtx
? MotherBoard: Biostar i55
? Power Supply - brand & wattage: Cooler Master 850W Pro

? System Manufacturer: N/A
? Exact model number (if laptop, check label on bottom): Desktop PC

Thanks

Answer:bsod (full details inside)

Hi -

The 2 dumps in the zip are from February snd show the overclock -

Code:
BiosReleaseDate = 06/02/2010
SystemManufacturer = BIOSTAR Group
SystemProductName = TPower I55
MaxSpeed: 2800
CurrentSpeed: 3050
We need current dumps.

Run - http://www.techsupportforum.com/foru...ed-473665.html

Regards. . .

jcgriff2

`

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Relevance 74.21%

Dell Desktop Computer
date of purchase Jan 2011
Windows 7 Home premium Service Pack 1 64 bit OEM (original install)
Model: Studio XPS 7100
5.9 windows rating
Processor: AMD Phenom II X6 1045T Processor 2.7 GHz
8 GB of ram
AMD Radeon HD 6670 (brand new)

Tech guy at work suspected the video card. We replaced it with a new one and it still BSOD'ed

Initially when I am about to BSOD my display's will turn off. This is why we replaced the video card. Sometimes they come back on and I can proceed as normal, however when the audio cuts out I know it will then BSOD.

Once the audio cuts out or freezes on a note the BSOD will occur in about 10-seconds.

Thanks in advance dear gurus for all your help and consideration.

-Nick

Answer:BSOD - Crashes randomly about once per day.. details inside

Security Software: ??? Make sure to install security software. I recommend either of these:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.
Crashes are DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.
Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Download the drivers you want for your display card(s)
Click Start Menu
Click Control Panel
Click Uninstall a program
For AMD:Uninstall AMD Catal... Read more

3 more replies
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Hello experts,

During the past 2 weeks i've been having some troubles with my brand new laptop and i want to make sure that this is not a hardware malfunction. Since my experience with debugging windows errors and troubleshooting such issues is pretty limited and basic i would like you to help me out with this before returning the unit to the vendor.

ROG edition G752VT laptop
8gb ram (1 stick)
gtx 970m
i7-6700hq
1tb hdd
no ssd
The only attached peripheral is a logitech m185 wireless mouse.
Nvidia drivers are latest (the only one system notified me needs update).

The laptop crashes, everything freezes for about 10 seconds or so then it automatically restarts. This only happened while having lineage2 (game) in background and browsing facebook using chrome, this time i had a steam download happening. Every bsod i got happened 1 second after i clicked a facebook or youtube link that opened a new chrome tab (not that it matters that much). The laptop came with w10 preinstalled and i was the first person to start it. I do not have any dubious, pirated or black market programs since i like to keep my system clean.

I'd like to point out that i got the laptop yesterday, had some issues with CPU load in background, it was about 20% used while doing nothing. Tracing the issue lead me to some ACPI.sys file that was using these resources unnecessarily. googling around i found out that this might be caused by a variety of different drivers/programs/situations.

Today , the CPU was in... Read more

Answer:ROG G752VT - Brand new laptop(s) same BSOD. Details inside

Hi CarlsbergFTW,

Welcome to the 10forums.

The crash was caused by a driver I believe is from ASUS software.
Please remove the ASUS software and let me know how it goes

Code:
*** WARNING: Unable to verify timestamp for NFC_Driver.sys
*** ERROR: Module load completed but symbols could not be loaded for NFC_Driver.sys

0: kd> lmvm NFC_Driverstart end module name
fffff801`d8ca0000 fffff801`d8cb0000 NFC_Driver T (no symbols)
Loaded symbol image file: NFC_Driver.sys
Image path: \SystemRoot\system32\drivers\NFC_Driver.sys
Image name: NFC_Driver.sys
Timestamp: Sun Jan 04 16:11:48 2015 (54A95834)
CheckSum: 0001CE52
ImageSize: 00010000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

3 more replies
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I've been getting the blue screen randomly a lot lately

any help?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2058

Additional information about the problem:
BCCode: 50
BCP1: FFFFE4801867D6B4
BCP2: 0000000000000001
BCP3: FFFFF80003089A18
BCP4: 0000000000000007
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Answer:BSOD Browsing the internet error and details inside

This happened a few moments ago:

do you know what could be causing it?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2058

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002CDB712
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

4 more replies
Relevance 73.39%

Hello experts,

During the past 2 weeks i've been having some troubles with my brand new laptop and i want to make sure that this is not a hardware malfunction. Since my experience with debugging windows errors and troubleshooting such issues is pretty limited and basic i would like you to help me out with this before returning the unit to the vendor.

ROG edition G752VT laptop
8gb ram (1 stick)
gtx 970m
i7-6700hq
1tb hdd
no ssd
The only attached peripheral is a logitech m185 wireless mouse.
Nvidia drivers are latest (the only one system notified me needs update).

The laptop crashes, everything freezes for about 10 seconds or so then it automatically restarts. This only happened while having lineage2 (game) in background and browsing facebook using chrome, this time i had a steam download happening. Every bsod i got happened 1 second after i clicked a facebook or youtube link that opened a new chrome tab (not that it matters that much). The laptop came with w10 preinstalled and i was the first person to start it. I do not have any dubious, pirated or black market programs since i like to keep my system clean.

I'd like to point out that i got the laptop yesterday, had some issues with CPU load in background, it was about 20% used while doing nothing. Tracing the issue lead me to some ACPI.sys file that was using these resources unnecessarily. googling around i found out that this might be caused by a variety of different drivers/programs/situations.

Today , the CPU was in... Read more

Answer:ROG G752VT - Brand new laptop(s) same BSOD. Details inside

Hi CarlsbergFTW,

Welcome to the 10forums.

The crash was caused by a driver I believe is from ASUS software.
Please remove the ASUS software and let me know how it goes

Code:
*** WARNING: Unable to verify timestamp for NFC_Driver.sys
*** ERROR: Module load completed but symbols could not be loaded for NFC_Driver.sys

0: kd> lmvm NFC_Driverstart end module name
fffff801`d8ca0000 fffff801`d8cb0000 NFC_Driver T (no symbols)
Loaded symbol image file: NFC_Driver.sys
Image path: \SystemRoot\system32\drivers\NFC_Driver.sys
Image name: NFC_Driver.sys
Timestamp: Sun Jan 04 16:11:48 2015 (54A95834)
CheckSum: 0001CE52
ImageSize: 00010000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

0 more replies
Relevance 73.39%

Hi Everyone:

This is my first post, I was on a PC hiatus while using Macs for a while, but gaming brought me back, and this seems like the place to post. I looked up my issue on Google and searched this forum to no avail.

I just got a new PC running windows 7 x64 with an AMD Radeon 7970 and Dual Screen Monitors via HDMI (One goes from DVI in the video card to HDMI on the monitor and the other just HDMI to HDMI, since the video card only has 1 HDMI port)
I have read through all posts here and have updated my direrctx (just in case) and uninstalled my Catalyst Control Center/Video drivers and reinstalled the newest versions.

If I am playing games, or when I leave my computer running and come back, I usually get:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8018DA04E0
BCP2: FFFFF88004398768
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\060512-9126-01.dmp
C:\Users\ScottRTL\AppData\Local\Temp\WER-170431-0.sysdata.xml

I tried to access both files above and I do not have access to them...(says I do not have Administrator Privileges, but I am logged in as Admin) I was however, able to copy them to my dropbox. I was hoping everyone would be able to help me, because even if I could read the file,... Read more

Answer:BSOD Randomly with Dual Monitors - Details Inside:

I have a similar problem and if you search 7970 dual monitor blue screen (or bsod) you'll see that its pretty common with the 7970, especially when running hdmi and dvi. I posted my dmp files here:
blue screen problem, BCCode: 116 - Microsoft Answers

and I've been told it was a problem with my virtu drivers (lucid virtu), which is causing direct x to crash.

I've heard the problem doesn't occur when using a display port connection and any other connection. Also amd just released ccc 12.6 beta which is suppose to help with the problem. I'm thinking I'm going to try the beta, if I don't have any problems I will let you know.

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Hi there. I've been having somewhat frequent BSODs with various error messages. This is occuring *after*, not during, gaming sessions. The info attached is from playing Civ5 for a few hours, quitting, leaving the room, and seeing the BSOD. The message was "APC_INDEX_MISMATCH." Just now I had another from playing Diablo 3, minimizing, and a couple minutes later crashing (no .dmp file, "dumping physical memory to disk" stuck at 95 for 30+ minutes). The error was "DRIVER_IRQL_NOT_LESS_THAN_OR_EQUAL."

Another problem occured after this last one. After booting to desktop, the computer immediately crashed to a blue screen. I didn't get a chance to see this message; the computer shut down. It then attempted to power on a few seconds later, and then shut down. It continued to power cycle like this until I flipped the power in the back. Nothing shows on the monitor. It's done this before too, though it occured again after playing a game last time. I believe it showed "IRQL_NOT_LESS_THAN_OR_EQUAL."

Now on to some other notes:I never crash *during* a game, just after.
The GPU (780Ti) is a few months new. I didn't really see BSODs before it, but it's taken a few months to get this frequent.
The PSU is a Corsair 850W. Not a cheap one and plenty of power for the new card.
I uninstalled/reinstalled graphics drivers. Maybe I didn't properly fully uninstall them? (I didn't use a third party program to uninstall)
Temps are fine. CPU and GPU are no... Read more

Answer:Help diagnose a BSOD.. typically occuring AFTER gaming. Details inside.

Hi,

IRQL_NOT_LESS_OR_EQUAL (a)

This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This bug check is issued if paged memory (or invalid memory) is accessed when the IRQL is too high. The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS.


Code:

0: kd> .trap fffff800`06546920
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=61e79412df26e601 rbx=0000000000000000 rcx=0000000000000011
rdx=00000000000154d3 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8000248f113 rsp=fffff80006546ab0 rbp=fffff80006546b30
r8=00000000000195a6 r9=0000000000000000 r10=0000000000000000
r11=fffff80006546a50 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
nt!KiInterruptDispatchNoLock+0x163:
fffff800`0248f113 f685f3000000ff test byte ptr [rbp+0F3h],0FFh ss:0018:fffff800`06546c23=00
On the faulting instruction, there was a failure performing a bitwise operation regarding the sum of the rbp register + 0F3h.

-----------------------------

1. Remove and replace ESET with MSE for troubleshooting purposes as it may very well be likely causing conflicts:

ESET removal - How do I uninstall or reinstall ESET Smart Security/ESET NOD32 Antivirus? - ESET Knowledgebase

MSE - Microsoft Security Essentials - Microsoft Wind... Read more

3 more replies
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I built this computer a little over a year ago so i dunno why this is happening now...

When i open counter-strike and start playing, things seem fine, but then after 10 - 20 minutes of playing the game just freezes. Sometimes i get a BSOD, but sometimes i can just alt+F4 out and restart the game.

I almost always get a page fault in non-paged area and it gives me n4_disp.dll

Ive read the sticky and ran memtest+
I couldnt get past 70% after running the test twice for some reason...

here are 2 screenshots:
http://brawlnews.com/wp-content/1.jpg
http://brawlnews.com/wp-content/2.jpg

the minidumps are attached.

My system specs are:

AMD Athlon 64 3800+ venice
2 x 512 PQI ram DDR400
250GB SATAII hd
NVIDIA Geforce 7600 GT
My mobo is an ASRock dual but i forgot which one...
i have a 400W FSP PSU...

anything else ive forgotten?

THANKS A LOT GUYS!!!!
 

Answer:BSOD: Page Fault in non-paged... mini-dumps and details inside

"n4_disp.dll" is part of an Nvidia driver. Do you have an Nvidia video card? Does the motherboard have an Nvidia chipset?
 

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Relevance 70.52%

Three days ago my water cooling failed (got up to 77C while gaming is when I noticed the problem as my CPU should not go over 62C). I decided to install an aftermarket heatsink instead of a new water cooling system ,and add a few more fans just to make sure my whole motherboard was getting plenty of air flow. I installed a Cool Mater Hyper Plus 212 heatsink. I followed the instructions, and looked at a few installation videos on my phone just to be sure. I'm pretty positive everything was done correctly including the thermal paste as my system has not gone over 45C while gaming even playing games on Ultra settings.

I got one BSOD late last night, after about 6 hours of it being on but no other problems after that. Today however I have been having BSOD issues the entire time at random times from just 5 minutes up to 2 and a half hours between BSODs. They have ranged from: NTSF_FILE_SYSTEM, PAGE_FAULT_IN_NONPAGED_AREA, KMODE_EXCEPTION_NOT_HANDLED, and SYSTEM_SERVICE_EXCEPTION

I have researched the errors on google all day and tried fixes for each one such as running memory diagnostic tool, deleting the old page info from memory and creating a new one, deleted all of my video drivers and reinstalled them, and I've even opened my case to make sure all my memory and cards are plugged in all the way.

These are the errors that BlueScreenView gave me:

120313-25490-01.dmp 12/3/2013 11:01:36 AM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff87f`f903edfb 00000000`00000008 ffff... Read more

Answer:Random BSOD problems in the past 2 days. Random errors at random times

Welcome to the Forum.

Please remove the software:

Code:
Start Menu\Programs\Advanced SystemCare 7 Public:Start Menu\Programs\Advanced SystemCare 7 Public
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems





Quote:
This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence. If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner - PC Optimization and Cleaning - Free Download but make sure you back up the registry before making letting ccleaner delete anything. 10 Tips on How to Properly Maintain Your Computer



Code:
Start Menu\Programs\McAfee Public:Start Menu\Programs\McAfee Public
Start Menu\Programs\McAfee Online Backup Public:Start Menu\Programs\McAfee Online Backup Public
McAfee is a known cause to BSOD's. Please remove it and use Microsoft Security Essentials it is recommended from a strict BSOD perspective, compatibility... Read more

9 more replies
Relevance 69.7%

Hello all,
First time posting here so let me know if I'm doing anything wrong.

So I have been having BSOD pretty regularly after a recent erase and install of Windows 7. At first it started off my keyboard would stop responding and I would have to restart my computer. The thing about that is it would hang at 'shutting down" and not do anything. Now I'm getting BSOD with mostly the same errors about twice a day with the keyboard thing. I tried using Verifier but it keeps crashing before it gets into windows. I'm attaching the dump logs from the SF Diag tool.

Answer:BSOD Few times a day 0x000000c9 (dumps inside)

Hi GenericHero, welcome to SF .

I can relate as Iwas experiencing pretty much the same things you are that is why when going through
the dumps the picture painted in my head was a dying motherboard, which is what I had .

How old are the components?

3 more replies
Relevance 69.7%

Hello,
New member here and thanks in advance for looking.

I have a home built w7 Home Premium box we use almost exclusively for Windows Media Center. I started getting bsod's about a month ago and before that got distorted *pinkish* video on restart or bootup at times.

Tried using msconfig and changed settings and thought I had it but it resumed the pink screens (sometimes garbled colors i.e. squares and other shapes) so I bought a new video PCIe card, an XFX R6700. Thought this had it but it resumed the bsod's and sometimes graphic issues.

Saved our pics and such and did a clean install.
Worked fine for a couple days then back to the bsod's and pink graphics.

Having a hard time getting the crash files together for upload, new guy here so hopefully I'll get it figured out and add it. The directory created by SF_Diag is 34.1mb large and when I go to U/L size limits say nope. Pointers here maybe.

Thanks,
behoof

They say, "If mama ain't happy, ain't nobody happy!" and this W7 box is for her TV <sigh> Help!

Answer:BSoD at random times and pink graphics at times,

Hi please follow this : BSOD posting instrucs: http://www.sevenforums.com/crashes-d...tructions.html
So someone can assist you, possibly me even.

9 more replies
Relevance 69.7%

This is my custom build computer of 4 - 5 years. The past year or so i keep getting random BSOD. There are times right after i do a windows update, the very next day my computer will crash. I am running the latest nvidia drivers, and also run windows update. Some times the error says Memory Management, or ntfs.sys, fltmgr.sys. I did a memory test and it passes. I also tested hdd for errors. I really can not take getting all of these BSOD. Right now, it is happening about 3 times per week. At times i am using my computer and other times it is at night when it is locked. I have not added anything to my computer since it was born 4 - 5 years ago. I also do not overclock or mod anything.

Any help will be appreciated.

Thanks

edit
Forgot to add that sometimes when my computer BSOD, i am not getting the log dump files.

Answer:BSOD at random times, at least 3 times per week. Win 7 64 Ultimate

another BSOD

9 more replies
Relevance 68.47%

Hi, I have started getting BSODs twice a day at random moments on my computer in the last 4 days. I've tried to figure out the reason for the BSODs but I'm not sure.

I often get the * Hardware failure * bsod. Now I know these can be caused by a number of things, so that is why I included with this post the SF Diagnostic Tool zip attachement so you can help me figure this out.

I consider my knowledge of computers (overclocking, hardware maintenance and debugging) at a decent level, so it shouldn't take much help before we fix this. I just need someone to point me in the right direction.

Answer:BSOD at random times, 2 times/day in the last 4 days

Hi jonathan

1. The attached system logs are only till 1 July 2012... appreciate if you can save the log directly from event viewer and post it here.

2. Holy crap!!.... I know you have a decent enough system with 8 GB Ram....but this is insane...... Please disable the all that crap from startup


Code:
V0710Mon.exe REG_SZ C:\Windows\V0710Mon.exe
Adobe ARM REG_SZ "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
AMD AVT REG_SZ Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml
avast REG_SZ "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
BDRegion REG_SZ C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
ChallengerPro REG_SZ "C:\Program Files (x86)\Thermaltake Challenger Pro\Ttsystray.exe"
CLMLServer REG_SZ "D:\Programmes Jo\CYBERLINK\Power2Go\CLMLSvc.exe"
HP Software Update REG_SZ C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
PDVD8LanguageShortcut REG_SZ "D:\Programmes Jo\CYBERLINK\PowerDVD8\Language\Language.exe"
PMBVolumeWatcher REG_SZ D:\Programmes Jo\Sony\PMB\PMBVolumeWatcher.exe
QuickTime Task REG_SZ "D:\Programmes Jo\Quicktime\QTTask.exe" -atboottime
RemoteControl8 REG_SZ "D:\Programmes Jo\CYBERLINK\PowerDVD8\PDVD8Serv.exe"
Rocket... Read more

9 more replies
Relevance 68.47%

Hey all. I have been getting BSODs everyday for a couple months now. At first, since the BSODs started at around the same time as I received my new motherboard and cpu (MSI PC Mate Z97 + Intel i5-4690K), I thought the BSODs were caused by this new hardware, but I am not certain as I updated drivers around the time too. At the moment the BSODs could be caused by anything.
I have:
 
 
Ran memtest overnight with a successful pass.
 
 

Changed power settings to high.
 
 

Installed latest intel chipset drivers from intel's auto updater.
 
 

Installed latest BIOS.
 
 

Installed as many additional drivers from my motherboard's webpage.
 
 

Uninstalled graphics drivers (for my AMD HD 7870 GHz edition) and reinstalled.
 
 

Completely reinstalled windows by formatting by HDD and installing a fresh copy of windows on to that.
 
 

My PC specs are as follows:
 
 
MSI PC Mate Z97
 
 

Intel Core i5-4690K
 
 

AMD Radeon HD 7870 Ghz Edition
 
 

16gb (4x4) of Patriot Viper 3 DDR3
 
 

Seagate Barracuda 1TB 3.5" 7200RPM
 
Antec TP-650C

 
I could not attach the additional required file due to the task never completing in the application.
Thanks in advance!
 
 
Here are thew last 5 .dmp files if you need them:
https://drive.google.com/folderview?id=0BzgSuwGhlWk4NUcwZW1id1Vlc1U&usp=sharing
 
In .zip file:
https://drive.google.co... Read more

More replies
Relevance 68.47%

Hey all. I have been getting BSODs everyday for a couple months now. At first, since the BSODs started at around the same time as I received my new motherboard and cpu (MSI PC Mate Z97 + Intel i5-4690K), I thought the BSODs were caused by this new hardware, but I am not certain as I updated drivers around the time too. At the moment the BSODs could be caused by anything.
I have:Ran memtest overnight with a successful pass.
Changed power settings to high.
Installed latest intel chipset drivers from intel's auto updater.
Installed latest BIOS.
Installed as many additional drivers from my motherboard's webpage.
Uninstalled graphics drivers (for my AMD HD 7870 GHz edition) and reinstalled.
Completely reinstalled windows by formatting by HDD and installing a fresh copy of windows on to that.

My PC specs are as follows:MSI PC Mate Z97
Intel Core i5-4690K
AMD Radeon HD 7870 Ghz Edition
16gb (4x4) of Patriot Viper 3 DDR3
Seagate Barracuda 1TB 3.5" 7200RPM
Antec TP-650C

Here are thew last 5 .dmp files but as mentioned earlier the errors seem to always be different:
https://drive.google.com/folderview?...1U&usp=sharing

In .zip file:
https://drive.google.com/open?id=0Bz...DNKazI5a0R1UlE

Thanks in advance!

Answer:BSOD at random times 2-3 times per day with different errors

BSOD Posting Instructions & How to upload files

4 more replies
Relevance 68.47%

I have been getting BSOD's for the last week or so. I can't read the entire screen in time when it happens but I do catch something about a hardware issue. This has happened several times while playing video games, but others when surfing the web, or just doing some typing. I've checked all of the components and they seem to be functional to the best of my knowledge.

I was getting random lock ups as well, where the entire system would freeze up, I would lose control of everything. This happened a few times when watching movies or games, and the sound would continue on as if there was nothing wrong while everything else froze and would not respond. I reinstalled windows and none of these lock ups have happened since, and I went 2 days without the BSOD but it has come back today.

The computer is as follows with a Windows 7 Ultimate 64 bit OS

Intel 980 Extreme 6 core CPU
12 GB DDR3 Ram
2 64GB Kingston SSD
1 2 TB SATA Drive
Nividia 430 GPU

I've attached the mindump file and the system report file as per the instructions and would appreciate any help on this matter. While I am by no means a computer guru or expert, I've tested everything I could and found no viruses or lack of important drivers that could cause this. I also stress tested my GPU and CPU to make sure they were not overheating, though I didnt think they were. Under full load the GPU peaked at 81C with an average running temp of 40C and the GPU was 74C at peak and 37C at standard operation level.

Thank yo... Read more

Answer:BSOD at random times, other times just lock up

Problem Devices:
Code:
Ethernet Controller PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&525529E&0&00E4 The drivers for this device are not installed.
Universal Serial Bus (USB) Controller PCI\VEN_1033&DEV_0194&SUBSYS_50071458&REV_03\4&115A8633&0&0010 The drivers for this device are not installed.
Ethernet Controller PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&2E680ECD&0&00E5 The drivers for this device are not installed.
Make sure the above are installed. You should be able to find the drivers from your motherboard support site or your system vendor's support site (through HP, Dell, etc.).
Update your Intel IDE ATA/ATAPI controllers device. To determine the device, you can find it in Device Manager. To fully re-install a driver, use the following steps.First, download the latest driver. Then do the next steps.
Click Start Menu
Right Click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Find the device you are trying to uninstall by expanding the appropriate set of devices
Right click the device
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
Restart your computer only if Windows asks you to.
Install the latest driver for the device.

Alternatively:Login as an adminstrative user.
First, download the latest... Read more

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Relevance 68.47%

Hi guys,

I keep on getting BSOD screens when using my laptop. It is very random, sometimes it happens whilst I am working in Adobe Photoshop or Illustrator or even just when I am browsing the web. At first I thought it might be the display driver, but I did a clean install of that and it is still happening. But I do believe it is driver related.

I am not really too clued up with BSOD it says something like netio.sys and system_service_exception, so if anyone could view my uploaded file and assist me that would be really appreciated.

Thanks a lot,
Ruan

Answer:BSOD at very random times, no specific times.

There appears to be a program installed that may be causing problems with your network connectivity and may be contributing to the BSOD with the netio.sys.

That program is the NVIDIA Network Access Manager program.

2 more replies
Relevance 68.06%

Hi

I'm currently running Windows XP Home Edition with Service Pack 3.

Currently using firefox 3.5.5. On random occasions ,random pages will randomly not load with the loading circle spinning but nothing happening. When I click refresh, the page might load or might not. Sometimes i have to end up closing the browser and that seems to fix the problem for some time. The problem will randomly occur again shortly after.

For Msn, i have version Windows live Messenger 2009. On random occasions, i will not receive or my messages will not be sent out. The problem will go away and come back consistently.

I have shaw high speed internet directly connected to the modem. I tried calling them and letting them take a look into my computer through the internet. When they were searching theought, the problem did not occur at that moment, therefor i couldn't not prove that i have a problem.

I tried scanning my computer with Avira AntiVir Personal- Free version and Malwarebytes' Anit-Malware Free version all uptodate, but nothing gets picked up.

This problem started to occur 2-3 weeks ago, and i could not occur what i did during that time.

Thanks for your time.

Answer:Unable to access random pages and random times/Msn not receiving or sending msges at random times

o.o

1 more replies
Relevance 67.24%

I've been plagued by odd problems since making this custom build about a month ago, but the latest is the increasing frequency of BSODs. They never occur at load (gaming with high end specs), but often occur at shutdown (forcing a restart before I can then actually shut down). I normally boot into windows in 8-10 seconds (SSD) but the latest post-BSOD boot took about five minutes from typing my password into the login screen to where my desktop popped up. A subsequent reboot was at normal speed. The memory dumps always include the NT OS kernel, but then also some other driver (different each time), which I suspect just happens to be the one trying to run at the time of the error.

Things I've tested:
Temperatures (didn't really suspect them in the first place, but I'm running cool)
Memory (Both the native Windows test and memtest found no issues)
Hard drives (chkdsk came back clean)

All drivers are up to date, although the uploaded report might show an older version of my sound card driver, as I just reinstalled it at the behest of windows action center (which didn't make the notification go away, mind).

I'm hoping someone wiser than I can make sense of this, because it all seems so random to me. Thanks in advance to whoever that is.

Answer:BSOD at seemingly random times, memory dump blaming random drivers

How many passes did you take memtest for?

Code:
Debug session time: Mon Apr 14 14:39:57.702 2014 (UTC + 6:00)
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime: 0 days 3:33:21.985
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )
BugCheck 1A, {41790, fffffa800b8e2ca0, ffff, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Bugcheck code 0000001A
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
contains the address of the PFN for the corrupted page table page.
On a 32 bit OS, parameter 2 contains a pointer to the number of used
PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa800b8e2ca0
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: AvastSvc.exe
FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35084
BiosVersion = 2201
BiosReleaseDate = 11/22/2013
SystemManufacturer = To be filled by O.E.M.
SystemProductName = To be filled by O.E.M.
??????????????????????????????????????????????????????????????????????????????????????``
Debug session time: Thu Apr 10 10:21:01.348 2014 (UTC + 6:00)
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime: 0 days 8:53:05.394
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
Probably caused by : aswSnx.sys ( aswSnx+27e08 )
BugCheck 1A, {31, fffffa800f46b160, fff... Read more

1 more replies
Relevance 66.83%

I have finally had it up to here with the BSODs, so I really need help. I ran a windows memtest and it detected no errors. I just finished updating to SP1 with pretty much most updates too. The BSODs I get the most are:

Driver IRQL not less or Equal
System Service Exception

and these two I just got before I decided to post:
Interrupt Exception Not Handled
No More IRP Stack Locations

I recently took this desktop back from my brother. I bought a new harddrive and installed a fresh Windows 7 x64 Home Prem. on it. I have two other HDD's connected too, a 1TB and a 500gb. I built this originally (and I had no problems when I built it) back in 09. System Specs are included. I replaced the RAM too. I know it isn't on the Approved List for my mobo, but nothing on the mobo lists 8GB and I'd like to use 8GB.

My parts are:

Asus P5P43TD Mobo
Core 2 Duo 8400 Wolfdale
(2x4gb GSKILL F3-12800CL9D-8GBRL)
XFX Radeon HD4890 (but i hadn't noticed, but radeon now only sets out drivers for the entire series, 4XXX, etc.)
Sunbeam (Ithink) 780w psu

I'm not in the market to buy a new performance pc (although the parts I have my eye on are roughly 1400)

Please lmk what you think I should do.

Answer:BSOD doing random things (Google Chrome, minecraft, random times)

I see some memory corruption in the dumps. Can you follow this tutorial: RAM - Test with Memtest86+

Report back after the tests

Thanks Ant

3 more replies
Relevance 66.42%

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've been this stp[ error screen.
Restart your computer. If this screen appears again follow this steps:

Check to be sure you have adequate disk space. If a driver is identified in the stop message disable the driver or check with the manufacturer for drver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable bios memory opt such as catching or shadowing. If you need to use safe mode to remove or siable components.l Restart your pc.

Technical information

*** STOP : 0x0000007e (0xFFFFFFFFC000001D, 0xFFFFF9900109893C, 0xFFFFF88002FB9538,0xFFFFF88002FB8D90)

*** ataport.SYS - Address FFFFF8800109B93C base at FFFFF8800107D000 , Datestamp 51fef9b5

Collecting data for crash dump...
Initializing disk for crash dump...
Begnning dump of ph memory..
Dumping ph memory to disk : 100
Phy memory dump complete..
Contact your system admin or tech support grup.


Can someone help me. I get this BSOD everytime i play / Watch / Or surf.


Thank you in advance!

Answer:Random BSOD ( Win 7) Complete details!

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

9 more replies
Relevance 66.01%

Hello,
after searching through many forums and Windows help sites i still can't help myself to find, why i am getting these bluescreens. I even installed Windows completely new, but after installing the Realtek GBE network driver (manually, cause Windows didn't find it) the 'fun' began again. I removed all Realtek drivers again and installed the latest i could find on the Realtek site and it seemed to run smoothly. Then i downloaded all the other drivers like the AMD Graphics and Soundblaster Z driver and installed them. The BSOD's came/come completely random. Today i've been able to play three Dota 2 matches without any problems, then 15 minutes later again. I also have to say this system ran like this for half a year without almost any problems or BSOD's. It somehow became slow and i tried stuff, broke it and now it seems still broken, although i formatted the drive and reinstalled Windows.

I've tried to debug the minidumps myself but it says something different evertime (I'll add the dmp files at the end, although there has not always been one created after a BSOD). I've tried reinstalling all the drivers and no help. I've put all stuff from AMD/ATI into the exception of Avira Antivirus, because i've read there might be interferences.

I ran MEMTEST86+ for like 3 hours - no errors. I have ran disk scans - nothing.

The BSOD is different every time. The time i get it is completely random. The only common i could recognize is that STOP: 0x0000001E (0x0000000000000, 0x000000... Read more

Answer:Random BSOD's at random times often error 0x0000001E

Please follow Blue Screen of Death (BSOD) Posting Instructions and upload the results with your next post.


Code:
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x1E
PROCESS_NAME: avguard.exe
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
That is your Avira Anti virus


Code:
*** WARNING: Unable to verify timestamp for avnetflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avnetflt.sys
avnetflt+0x7000
fffff880`069f29d8 fffff880`069f2c88
fffff880`069f29e0 fffff880`069f2c00
fffff880`069f29e8 fffffa80`120aa388
fffff880`069f29f0 fffffa80`1209ba10
fffff880`069f29f8 00000000`00000001
fffff880`069f2a00 fffffa80`120aa350
fffff880`069f2a08 fffff880`02636511 avnetflt+0x4511
Avira again. Uninstall Avira with the Avira Removal Tool Avira AntiVir Removal Tool - Download


Code:
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiKernelCalloutExceptionHandler+e
fffff800`02a7d5be 90 nop
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!KiKernelCalloutExceptionHandler+e
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION: 6.1.7601.18409
MODULE_NAME: hardware
FAILURE_BUCKET_ID: X64_IP_MISALIGNED

Code:
lmvm atikmdag
start end module name
fffff880`11088000 fffff880`11f98000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmd... Read more

9 more replies
Relevance 66.01%

Hello all I have a Dell Latitude e6530 With win 7 pro 4 gig of ram

I have updated the Video driver to the latest yet I still get a BSOD pointing at dxgmms1.sys

Here is the Zip file for the test ran

Answer:Daily BSOD random times random Apps

  
Quote: Originally Posted by bskaggs


Hello all I have a Dell Latitude e6530 With win 7 pro 4 gig of ram

I have updated the Video driver to the latest yet I still get a BSOD pointing at dxgmms1.sys

Here is the Zip file for the test ran


Hi bskaggs,

Welcome to Seven forums.

Here are you bugcheck details:






Quote:
YMBOL_NAME: dxgmms1!VidSchDdiNotifyInterruptWorker+b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME: dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5164dc13

FAILURE_BUCKET_ID: X64_0x7f_8_dxgmms1!VidSchDdiNotifyInterruptWorker+b

BUCKET_ID: X64_0x7f_8_dxgmms1!VidSchDdiNotifyInterruptWorker+b


Update your video driver from here and not from the Windows Update:

Drivers & Downloads | Dell US

Also, perform a clean startup to ensure no conflicts with the background programs:

Troubleshoot Application Conflicts by Performing a Clean Startup

Keep us posted with the results so we can advise you further.

1 more replies
Relevance 66.01%

Hello , im having random BSOD issues and after a BSOD i can use my PC again but the problem is it keeps happening randomly and i will be able to use again
Here are some of the errors i have got:
PAGE FAULT IN NON PAGED AREA
BAD or CORRUPTED POOL
MEMORY MANAGMENT
I have the files Windows_NT6_BSOD_jcgriff2 and perfmon files included in this post
System specs
Os: Windows 7 home premium 64 bit
I have bought this about a week ago , i had it built.
Proccesor : AMD FX 6100 Proccesor
gpu :nvidia gtx 560
ram: 8gb
hard drive : 1tb

Answer:Random BSOD errors happening at random times

Hello, welcome to SevenForums!

I have taken a look at your provided dump files. There are tons of memory management and memory corruption errors. Before we continue, if any of your hardware is overclocked, PLEASE reset your clocks to stock for diagnostic purposes.

First off, before we continue onto memory.... in your drivers list I noticed you have sptd.sys listed, which is the driver for Daemon Tools. Please uninstall Daemon Tools from your system as it's known to cause many issues in the Windows 7 environment. Once you've done so, restart and then run DuplexSecure's sptd uninstaller to fully remove sptd.sys from your system. After you've done so, restart again.

Next, tons and tons of memory management and memory corruption errors as I've said earlier. Please read the following thread to download and install Memtest to test your memory for any bad sticks.

9 more replies
Relevance 66.01%

My PC keeps crashing and i have no idea why.

Answer:BSOD at random times caused by random drivers

Dont use a BETA display driver.

Uninstall the installed display driver using DDU. Then install the CCC 14.4 WHQL only.

Also Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Let us know for any further BSOD after doing these two.
_______________________________________

Code:
fffff880`0786c6d8 fffff880`03ed7eccUnable to load image aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
aswSnx+0x4fecc

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff880110ec200, fffff88004053258, fffff88004052ab0}

Probably caused by : atikmdag.sys ( atikmdag+10200 )

Followup: MachineOwner
---------

9 more replies
Relevance 66.01%

Hi All,

First time poster and hope somebody can help.

Have been getting BSOD for a few days now. All at random times, while using the internet, watching movies or just playing music.

Have even formatted but of no use.

Most recent BSOD was MEMORY MANAGEMENT but its different all the time.

Answer:Random BSOD messages, happens at random times while using computer

Welcome.

Could you configure the system to collect small memory dumps.Dump Files - Configure Windows to Create on BSOD

1 more replies
Relevance 66.01%

Happens almost daily. Some days I can be using the computer heavily for 12 hours without an issue. Other days it'll crash within 10 minutes. After replacing hardware, mobo, gpu, and hdd, still having the issue, only I'm actually getting a BSOD now. Prior to this I wasn't even getting a BSOD, just a freeze with the sound skipping a bunch and a frozen desktop. Only way to fix it was to force a shutdown.

sfc /scannow shows no issues. ChkDsk is fine. I'm just about to use Driver Verifier. Other than that I don't know where to go from here.

SPARKYDESKTOP-Sat_08_29_2015_150539_55.zip

Memory.DMP says it's possibly from memory_corruption. I've run memtest for 24 hours with no issues. Here's the analysis from WinDbg:


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800937c8e80, Address of the instruction which caused the bugcheck
Arg3: ffffd001b0ef3fa0, Address of the context record for the exception that caused the bugcheck
Arg4: 00000000000000... Read more

Answer:BSOD - Random times with random activity levels

Hi sparkybear,

Welcome to the 8forums.

Please update CPU-Z

Code:
4: kd> lmvm cpuz137_x64start end module name
fffff801`f061c000 fffff801`f0625000 cpuz137_x64 T (no symbols)
Loaded symbol image file: cpuz137_x64.sys
Image path: \??\C:\Users\RYANRI~1\AppData\Local\Temp\cpuz137\cpuz137_x64.sys
Image name: cpuz137_x64.sys
Timestamp: Mon Feb 17 15:22:16 2014 (53021B18)
CheckSum: 000145F6
ImageSize: 00009000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPD pass through remover.
Uninstall Daemon ToolsDownload the SPTD standalone installer and follow these steps:
Double click the executable to open itClick on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window


Diagnostics

MEMTEST86+

Please Run Memtest86+

   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, e... Read more

2 more replies
Relevance 66.01%

Hey everyone, Im new here on this forum.

I've been having this extremely frustrating problem ever since i swapped out my Motherboard for a new one. I reformatted my computer multiple times, yet my computer seems to BSOD randomly.

What happenes is that everything becomes unresponsive; cant alt+tab, cant ctrl+alt+del etc etc. everything freezes randomly... then boom, BSOD. its happened twice, with no apparent pattern.

And then, when it restarts, it tries booting but then it goes into the boot selection screen and my SSD is nowhere to be found. I have to power off then power on again for it to boot up and log in.
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2012-02-26T23:15:40.693210900Z

EventRecordID 6298

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Jason-PC

- Security

[ UserID] S-1-5-18


+ EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

I've attached my BSOD info along with my Heath report.

if anyone could help please let me know.

Windows 7 Home Premium 64x
System hardware age: from 3 years to a few months.
OS age: just recentl... Read more

Answer:Random BSOD during Random times, error 0x8000000000000002

No DMPS in upload

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

8 more replies
Relevance 66.01%

Hi. I get a BSOD on my computer at most, twice a day. I am not sure what causes it as it happens at random times in the day.
I have attached the SF Diagnostic File if that helps.
Thanks,
Kieran

Answer:BSOD. 2 or 3 times a day at Random times.

Welcome to the forum.

Kaspersky contributes to BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-


Code:
AODDriver2.sys Thu Apr 5 15:23:37 2012 (4F7D6499)
AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7
Driver Reference Table - AODDriver2.sys


Code:
ser2pl64.sys Thu Oct 17 17:02:48 2013 (525FC3D8)
USB-to-Serial Cable Driver/GembirdUAS112
Driver Reference Table - ser2pl64.sys






Quote:
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Perform a clean install of a driver following: How to Clean... Read more

1 more replies
Relevance 65.6%

Hi I have been getting random BSOD

Sometimes it will BSOD 2 or 3 times a day within an hour or 2 gap and sometimes I can go for 1 week without a BSOD.

This is a new computer which I have built with a friend who knows more about putting a PC together than me. All the drivers are up to date.

I have ran memory test and there has been no errors.

I really don't know what to do to fix this. I have provided all the information I could obtain regarding this. I have attached the dump files and computer health file.

Please let me know if there is any further information required. Please help me find out and fix this.

My PC SPEC:
Windows 7 Ultimate 64bit
Gigabyte motherboard: GA-P67A-UD3R-B3
2x 4GB Strontium 1333 DDR3
Saphire HD6870 graphics card
TP-Link wireless card: TL-WN951N
Intel i5-2500K CPU @3.3GHz
1TB ST31000524As ATA Device hard drive.


The error message that pops up are generally:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 5129

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000406F8
BCP4: FFFFF80002C98798
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082411-13384-01.dmp
C:\Users\FGK\AppData\Local\Temp\WER-25521-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If t... Read more

Answer:Random BSOD, full details provided, please help

I forgot to mention, every now and then my computer would freeze for 1 second as if it was about to show me BSOD but doesn't. This always happens just before going into BSOD but sometimes its as if its trying to trick me....

2 more replies
Relevance 64.78%

It's been over three months and I am still struggling with multiple BSOD.

I wish I were more able to fix this but, I am not.

If anyone will review to possibly help with this I appreciate it more than you know.

Spent over 2400$ on a new system and it's not gone long without BSOD or often just locking up requiring a restart.

New file created for diagnostics and uploaded.

Answer:BSOD random times, with random errors.

Pwnsesh mate don't quite fully understand what you mean by updating your driver?? There are a few in a system so which one ??

Also what are you doing with the BIOS?? It is something best left well alone unless you know what you are doing. Before you do anything I would back up the registry and any data you need.

Registry - Backup and Restore

Imaging with free Macrium

3 more replies
Relevance 64.78%

Hi,
I am getting BSODs at random times, while doing different things each time. Been getting them for 5 days trying to narrow down what could be causing it. Searching lead me here. I did the posting instructions. Also did sfc/scannow 2 times that was suggested on another post. After the scannow both times it told me there were corrupt files that it couldnt fix. Any help moving on from here would be great.

Thank you.

Attachment 71239
Attachment 71240

Answer:BSOD at random times doing random things.

Please upload a new zip file, the attached zip file is empty

I can't find any problems in the CBS.log, but I'm no expert on that part.
Please try following command in admin command prompt

Code:
DISM /Online /Cleanup-Image /RestoreHealth

If there are problems with RestoreHealth, please follow step 6 or 7 (depending on the file you have from the download) from the tutorial DISM - Repair Windows 10 Image - Tutorial.
If /RestoreHealth says the corruption has been repaired succesful:


Diagnostics Test

 System File Check

Please try following:
Open an admin command promptCopy/paste "sfc/scannow" (without quotes) and press enterWhen it finished reboot your systemOpen again an admin command promptEnter sfc/scannow again
If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

2 more replies
Relevance 64.78%

Hi,

I use my computer mostly for office work and have never experienced BSOD until about a month ago when I updated my drivers. One of the drivers I updated was the audio driver that immediately began causing problems including BSOD. I rolled back the driver update and reinstalled the driver which seemed to resolve the issue for a while but then after a week the BSOD began again and I have been unable to isolate the cause since then. I have continued to update firefox, antivirus, windows and other security software I have always used and these softwares never seemed to cause any problems before.

There are specific times when the BSOD occurs, mostly it is when I start the computer and during the first few minutes after windows loads or when I resume the computer from hibernate/sleep mode.

I have included the dump files and attached a screenshot.

Any help you can provide would be great.

Thank you

Answer:BSOD at random times while doing random activities

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Richard\AppData\Local\Temp\Temp1_SF_17-02-2014.zip\SF_17-02-2014\021414-19593-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0x8361a000 PsLoadedModuleList = 0x837634d0
Debug session time: Fri Feb 14 02:20:03.737 2014 (UTC - 5:00)
System Uptime: 0 days 0:03:02.814
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {440070, 2, 0, 8ca7ba1e}
Unable to load image \SystemRoot\system32\DRIVERS\TeeDriver.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for TeeDriver.sys
*** ERROR: Module load completed but s... Read more

8 more replies
Relevance 64.78%

DCP Watchdog, Memory Management, Kernel Security Failure and several others at random times - especially during large file transfers between drives. I did a memory test and it stated there was an issue but I removed the culprit and the random BSOD continues.

Thanks for your help

Answer:BSOD at Random Times for Random Reasons

Have you rerun the memory test? If so, did it pass?
Have you run other hardware diagnostics? Here's a link to the one's I suggest (and they're free): Hardware Diagnostics Start with the hard drive tests as this involves "large file transfers between drives"

You have 3 or 4 hard drives. What is the make/model/wattage and age of your Power Supply?

Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

Out of 5 memory dumps there were 4 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or H... Read more

1 more replies
Relevance 64.78%

Hi,
I am getting BSODs at random times, while doing different things each time. Been getting them for 5 days trying to narrow down what could be causing it. Searching lead me here. I did the posting instructions. Also did sfc/scannow 2 times that was suggested on another post. After the scannow both times it told me there were corrupt files that it couldnt fix. Any help moving on from here would be great.

Thank you.

EVAN-Thu_03_24_2016_212710_16.zip
CBS.zip

More replies
Relevance 64.78%

My system has been extremely unstable since the last Windows updates about a week ago. Kaspersky Internet Security stops and restarts. Firefox, Outlook, World of Warcraft,etc crashing frequently. BSOD several times a day. I come to my desk and the logon screen is often there indicating the system crashed and rebooted while I was out.

This is very atypical for my system. I often go weeks without rebooting or having any program crash. I have noticed two error messages in the BSOD. One was memory management and the other was bad pool header. I suspect there have been others, but I'm not present every time Windows crashes.

Win7 Pro 64bit retail original OS on this system. I built this system about 6 months ago and it's been running very well until a week or so ago. Suggestions gratefully accepted.

Answer:BSOD at random times doing random things

One of the memory dumps in the WER section of MSINFO32 blames Kaspersky (as do 2 of the 9 memory dumps). Please do the following:





Quote:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the antivirus software from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of the antivirus software using one of these free tools: Antivirus Uninstallers
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.


Older versions of Acronis are known to cause BSOD's on Win7 systems also. Your copy has drivers that date from 2007. As such you MUST uninstall it.

In the table below is a list of drivers. Please update or remove the programs associated with any drivers dated from 2009 or earlier. Below the table is a list of links to more information about the drivers (it'll help you find out what programs belong to the drivers in question).

If all of that doesn't fix it, then please run Driver Verifier according to these instructions: Driver Verifier Settings

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (... Read more

4 more replies
Relevance 64.78%

Hi everyone,
I have a problem with my computer. I've had only had 2 bluescreens so far, but I'm rather concerned. The first bluescreen was when I just pulled the charger from my computer. The second time was right after I plugged in my charger. I have a new battery.

I have attached all the bsod files below. Thanks in advance.

System specs:
Windows 7 Home Premium 64 bit
Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz
LENOVO 4173C19
4 GB total, 3.88 usable
HDD: HITACHI HTS723232A7A364
Sound card: Conexant 20672 SmartAudio HD
Graphics card: NVIDIA NVS 4200M

Answer:BSOD at random times while doing random things

MSINFO32:

Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter.
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

Code:

Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\YUSSIKAT\Downloads\BSOD\060815-88421-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18839.amd64fre.win7sp1_gdr.150427-0707
Machine Name:
Kernel base = 0xfffff800`03014000 PsLoadedModuleList = 0xfffff800`0325b730
Debug session time: Tue Jun 9 06:58:03.636 2015 (UTC + 6:00)
System Uptime: 3 days 1:50:56.466
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track dow... Read more

6 more replies
Relevance 64.78%

Has been happening on and off for the last couple of months, strangely enough the problem went away once after we had a power surge but has now returned, Usually get at least 1 a day at a random time ( Maybe a game, maybe on youtube, maybe just right clicking a folder )

Took a photo of it last time and got this error code,

*** STOP: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)

After a bit of searching this forum i found i should also post a dump log from C:\Windows\Minidump ... When trying this i keep getting an access is denied message but i have admin privileges ?

Should also add that i have read about faulty drivers/ software and ran software to "fix" the problems yet i still get the BSOD.

Will try and get the dump log on for my next reply but any ideas straight off the bat ? Seems to be quite a common problem.

Anthony

Answer:BSOD, Random times on Random days

Welcome aboard, Chovies.

Post it, following the Blue Screen of Death (BSOD) Posting Instructions so that we can get adequate information to help you.

5 more replies
Relevance 64.78%

I have a random BSOD issue. I thought I had fixed it but still having issues.






Quote:
windows version: Windows 7 , 6.1, build: 7600
Hardware: ASUSTeK Computer INC., M2N-SLI
CPU: AuthenticAMD AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ AMD586
RAM: 4GB total


I recently installed Windows 7 home premium edition to a new hard drive. I was having issues with a small older drive, so I went with fresh install thinking it would fix my issues.

nope. New drive and new windows install and I still get BSOD at random times, and its not the same errors.



So I got a program to read what was causing crashes, Info below. ( not too good at forum formatting ether...) I also did the log dump program recommended on forums. its been attached.

Help? I have no clue as to why or what is going on anymore...I have read on these forums and googled my issue/error codes so much, with no solid fix. Its beyond frustrating.











Quote:
On Wed 10/21/2015 11:37:43 PM GMT your computer crashed
This was probably caused by the following module: amdk8.sys (amdk8+0x1BB6)
Bugcheck code: 0xA (0x51, 0xFF, 0x1, 0xFFFFFFFF82E04BF2)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\amdk8.sys
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: Processor Device Driver
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at ... Read more

Answer:BSOD (random ones at random times) Windows 7

Had a look through your dumps and all of them blame a various core windows driver for the crash, as this cannot truly be the cause then some further testing will be required
Initially I would run an sfc scan to check for any corruption within windows itself SFC /SCANNOW Command - System File Checker
Next I would run memtest to perform a thorough test of the RAM, preferably overnight for a minimum of 8 passes SFC /SCANNOW Command - System File Checker

I notice you have no windows updates installed, it would be good to get this done as missing SP1 means you are a long way behind

Depending on the outcome of these will determine what else needs to be done but as the problem has transcended to a new HDD & OS then more hardware testing is likely

1 more replies
Relevance 64.37%

i just buy a decent gaming pc with the prices about 600 $

processor : fx-6300 six core
graphics card : gtx geforce 650 ti
ram : 8 gb
anti virus : eset nod antivirus 32

i buy the pc without hardisk,since i want to use my old hardisk.
since the first day i buy the game a bsod apeared,but cuz i have little time
i never go to the shop again.until i think after about 5 month the pc can't
boot and always stuck on the startup with black screen and no cursor.
before that happend the pc always got bsod or sometime just a blank screen with random color,the bsod is always random,sometimes it say bad_pool_header or irql_not_less_or_equal or something like that.so i bring the pc to the shop,it say that my hardisk and graphic cards is broken,so i change the gpu to nvidia geforce gt 740 and buy a new hardisk.

and so i re install windows and buy a new casing,the bsod appear again with bad_pool_header.i was desparate since am not computer expert so i don't know what else to do and the shop where i buy is just a dead end since they don't really know what's wrong.so i browse the internet,run memtest,downloading the blue screen viewer,and i suprise that i got so many bsod with the same driver error,ntoskrnl.exe . so i browse the internet searching how to fix ntoskrnl.exe bsod. but i don't have time to do all of the method.

oh and all the bsod i got according from bsod viewer :
bad_pool_header
irql_not_less_or_equal
Memory_Managment
Page_Fault_in_Nonpaged_Area
KMODE_EXCEP... Read more

Answer:BSOD On Random Times with Random Bsod ntoskrnl.exe

got another bsod when playing gta 4 with a meassage bad_pool_header

1 more replies
Relevance 64.37%

Hi!

I would like to say thank you in advance to anyone who's taken the time to read this post.

I've been getting blue screen crashes for the past month or so and it seems to be getting progressively worse. The BSODs began occurring about once every couple of days, now they seem to happen about 5 times a day. They seem to occur completely randomly - they can happen upon startup to even hours working perfectly and they don't seem to be associated with any particular program that's running. Most of the time the computer will crash with a BSOD but sometimes it will freeze or slow all processes right down (eg mouse would take couple minutes to respond and move to a different place on the screen). I've had this computer for less than a year and it works great in all other aspects (check my profile for specs).

I tried figuring out what was causing the problem and I bluescreenview as well as WinDbg to pinpoint the drivers responsible. The driver causing most of the crashes is ntoskrnl.exe, others are hal.dll, fvevol.sys, HIDCLASS.SYS and Ntfs.sys. When I looked them up they were all part of the Windows Update, and yes, my Windows is completely up to date. WinDbg reported that it was a memory corruption problem but I've run a memory diagnostic test and all seems fine. I'm at a loss as to how to remedy this, please help me out!

I have attached the .zip file containing all the crash info. I would really appreciate if anyone would have a look at it. Let me know if you need... Read more

Answer:Random BSOD and Freezing, Several Types of Errors (details in post)

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {8887, fffffa800617dab0, fffffa8006176190, 205}

Probably caused by : hardware_ram ( ZEROED_PAGE_CORRUPTED )

Followup: MachineOwner
---------
Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

Use this tutorial to help you use MemTest86+:
RAM - Test with Memtest86+

3 more replies
Relevance 63.96%

I have a Gateway DX4710-UB301A, with an AMD Radeon HD 6600 series and Windows 7 Professional. It randomly blue screens, no matter what I'm doing at the time. The error codes are in the attached picture. Also I don't know if it's related, but I have 6 GBs of ram installed (two 2gbs,and two 1gbs), but the system settings AND the BIOS say that it only has 4gbs, and I ran the diagnostic and it didn't detect any problems.

Answer:Random BSOD on computer(errors inside)

Hi and welcome to TSF!

So many different crashcodes usuall indicates a ram / memory issue.
Also, some systems / mobos do not seem to handle mixing different types of RAM sticks well.

Please as a test, take out the two 1GB sticks. See if it runs more stable. Also for more specific help, please upload full info as described here:
http://www.techsupportforum.com/foru...ml#post2545708

2 more replies
Relevance 63.14%

Hello there,few days ago i updated some of my pc hardware and went for Windows 7 Ultimate, wanted to try something new
But last few days im getting BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL or Kernel Power...w/e i have no idea what is that so i made those dumps, please help me!

Answer:Getting random BSOD, Windows 7 Ultimate (dumps inside)

Hello. You can see this thread to try to alleviate your problem. Stop overclocking if you are, for anything. Make sure you're running the latest video driver.

Update these drivers to the latest or uninstall them from the system if unimportant:

AsIO AsIO.sys Mon Dec 17 04:11:49 2007
spum spum.sys Sun Mar 22 08:35:35 2009

9 more replies
Relevance 63.14%

Greetings,
I have been having various BSOD?s for months now. They are unpredictable and no one action causes them (That I am aware of).

I am running:
Vista x86 SP 2 (although the problem has occurred on SP 1)

On a custom built computer with:
M2N-SLI Deluxe MB
Nvidia GeForce 8800 GT
AMD Athalon X2 6400+
Recently replaced Turbolink 500w PS (The last PS fried, I was crashing before it did)
3 gigs of Mushkin RAM
1 Seagate and 2 WD HDD?s
Asus DVD drive
TSST DVD +RW drive
Aver Media M780 TV tuner (PCIe)

History/Steps taken:
The computer originally had a dual boot of Vista x86 and XP x86 and worked splendidly with no crashes for months. When it started to crash, and has continued to crash, I could not recall any recent hardware or software changes at the time. At the time, I restored the computer to an earlier state and it continued.

Recently I have:
Wiped the OS drive and completely reinstalled just Vista.
Flashed the BIOS and reset CMOS.
Ran the packaged RAM test with Vista (No problems. In the past I ram memtest 86+, and also had no problems)
Cleaned out and reinstalled older drivers for the Graphics card and tested for BSOD (All bsod?d)
Ran AusLogics diskdefrag multiple times.
Tested each stick of RAM in each slot on the MB (Each stick crashed in each slot)
Monitored temperature with Everest (Did not find anything abnormal, although it does not have RAM temp)
I have the side of the case open with the fans still plugged in (Couldn?t hurt... Read more

Answer:Vista x86 random BSOD - Full info inside

hi and welcome to TSF this could still be a psu issue if your psu is 500w it may not be producing enough power to run the computer,the supply may say 500w but may only produce 80% of what is stated

19 more replies
Relevance 62.73%

Twice now have I returned to my computer to find the dreaded BSOD on it. This is a different make/model than what is posted on my bio/info...but here is the ?'s answered best I can...

Win 7 32 bit
HP Elite Book
Vista OEM originally -- upgraded to win7 Home
OS install is 6 months old
Age of system hardware --- IDK?!

Let me know if I can provide any further info

Answer:BSOD @ Random Times

Your analysis indicated Norton to be the cause of your crashes.

Symantec is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

5 more replies
Relevance 62.73%

I have attempted to use whocrashed and tried some other things through MS tools but its a different crash almost every time I tried to reinstall win 7x64 but it didn't really help. I think I've posted everything correctly....I think. I Also Have an aver media c9800 but I took it out to see if this was the cause. I have also stress tested using prime95 memtest86 all passed. I have stress tested the graphics card with furb something no errors.

PC/Desktop
Custom Build OS Windows 7 X64 CPU Core i7 4770k Motherboard MSI Z87-G55 Memory 32GB of Corsair CML8g(1600MHZ) Graphics Card(s) Asus MATRIX-HD7970-P-3GD5 Hard Drives Samsung Evo 840 120 GB
PSu Rosewell 800w
All stock never over clocked

Answer:BSOD happens at random times

Hi thee3rdprophet.

Update your ATI/AMD display driver to the latest WHQL.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Also, some BSODs reported the network driver is failing. It is doubtful, as the driver is not enough old to fail. Still, update it to the latest from Realtek . If the network driver is failing again, we have to think that something else is causing disturbances there.

Let us know the results.
________________________________________________________________________________________

Code:
BugCheck 1E, {ffffffffc0000005, fffff880027cd700, 0, 0}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+313... Read more

4 more replies
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ok, so my PC freezes or shows bsod and I hear some kind of noise from speakers, and sometimes one long beep from PC.
These are my PC specs:
CPU - AMD Athlon II X4 640 Processor 3.00GHz
RAM - 6,00GB
GPU - XFX GHOST 2GB R7850 DD
MB - 880GMA-E55(MS-7623)
PS - MS 550W BTXP4

SF Diagnostic is attached, tnx for help.
Btw. I tried RAM 1 by 1 and it didnt help and GPU is new.

Answer:random BSOD, few times now

Right, your bugchecks indicate a fatal hardware error. It's best if you test different components but from the bugcheck it looks more like RAM.

Please run memtest86 for at least 8 passes. Follow these instructions.

RAM - Test with Memtest86+

Can you also run Prime95 to stress test your CPU.

Hardware - Stress Test With Prime95

Can you also stress test your GPU with Furmark. Please follow these instructions.

Video Card - Stress Test with Furmark


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : hardware ( nt!KiKernelCalloutExceptionHandler+e )

Followup: MachineOwner

Code:
fffff880`02ffab48 fffff800`030c55be : fffffa80`05c37d30 fffff880`015354f1 fffff880`02ffb2c0 fffff800`030f8a90 : nt!KeBugCheck
fffff880`02ffab50 fffff800`030f875d : fffff800`032dc0ec fffff800`0321aa80 fffff800`03058000 fffff880`02ffba68 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`02ffab80 fffff800`030f7535 : fffff800`0321d038 fffff880`02ffabf8 fffff880`02ffba68 fffff800`03058000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02ffabb... Read more

2 more replies
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I get bluescreens at random times of the day. These last few times, it has happened while I was afk. It also got worse after the newest Windows updates.

This is the message I get when Windows starts after reset:

OS-version: 6.1.7600.2.0.0.768.3
BCCode: 7a
BCP1: FFFFF6FC400084D0
BCP2: FFFFFFFFC0000185
BCP3: 0000000072C0F860
BCP4: FFFFF8800109A008
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I also uploaded the dump files. I hope someone can help me, since I have no clue what to do. I'm not too good with computers

Answer:BSOD at random times

Welcome aboard.
STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR

Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack (source: Carrona.org)
What I am getting from your crash dump is

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {fffff6fc400088f8, ffffffffc0000185, 8329e860, fffff8800111f008}

GetPointerFromAddress: unable to read from fffff800030c8278
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************... Read more

5 more replies
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I know this has been done to death but I can't seem to find the solution to my problem. I just recently re-installed windows in hopes of fixing the problem to no avail. All my drivers are up to date and I've run memtest for 18+ hours and it passed with no fails. I've attached the zip file that was created from using the DM log collector. I hope someone here can help me out, it's driving me crazy! Thanks in advance.

Answer:BSOD at random times

Hi cronus151.

Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.

When done, Stress test the Graphics Card using Furmark. Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Also let us know for any further BSOD.
_____________________________________________

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff880125bae50, fffff8800410c888, fffff8800410c0e0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+94 )

Followup: MachineOwner
---------

Code:
BugCheck 3B, {c0000005, fffff880123a3ded, fffff880078b9ae0, 0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+31 )

Followup: MachineOwner
---------

5 more replies
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Hello,

I have been experiencing random BSOD. It can occur a few minutes after logging into Windows or randomly while using the system. This has been happening for a while (a year); however, I am barley getting around to address this. I wouldn't be able to recall any software installed to pinpoint when it exactly started. I have attached the log per instructions.

I'm happy to provide additional information. Thank you.

Answer:BSOD at Random Times

Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.

9 more replies
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Hi everyone,

I'm new to this forum and hopefully someone can figure out what's going on with my computer.

My computer is experiencing BSOD at random times. On average, it's probably happening twice a week.

Here are my specs:

- Windows 7 Pro x64 OEM
- Hardware is pretty new. Core i5 2500K, Asus P8P67-M board, 8GB of RAM, XFX AMD 5850 Video card

Any help is appreciated!

Answer:BSOD at random times

Looks like a problem with your ram from here.
You should test it overnight with memtest86 and see what comes out.
RAM - Test with Memtest86+


Code:
Probably caused by : memory_corruption

Followup: memory_corruption
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_STRUCTURE_CORRUPTION (109)
This bugcheck is generated when the kernel detects that critical kernel code or
data have been corrupted. There are generally three causes for a corruption:
1) A driver has inadvertently or deliberately modified critical kernel code
or data. See http://www.microsoft.com/whdc/driver/kernel/64bitPatching.mspx
2) A developer attempted to set a normal kernel breakpoint using a kernel
debugger that was not attached when the system was booted. Normal breakpoints,
"bp", can only be set if the debugger is attached at boot time. Hardware
breakpoints, "ba", can be set at any time.
3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
Arguments:
Arg1: a3a039d89f39c784, Reserved
Arg2: b3b7465ef1b79732, Reserved
Arg3: fffff80003012324, Failure type dependent ... Read more

9 more replies
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Hi all, well hopefully I've done everything I'm supposed to do to help somebody help me fix my computer. Today I got a "Bad_POOL_HEADER"? Can someone please help me fix my pc problems.

Answer:BSOD at random times?

Latest dmps show:

BSOD error code: 7e

one caused by ntkrnlpa.exe [basic Windows file, required] (Might be caused by bad registry entries)

Did this happen coming out of sleep mode or anything?

BAD Pool Header research seemed to scare up a driver being the cause of those, particular keen on wireless devices, got any? and installed a driver recently? [check device manager and see if you have anything showing up with a !]

Do:
SFC /scannow
from Start | run/search box, this verifies windows files integrity.

Virus scan lately? Registry scan?

Try CCleaner from piriform.com for registry cleaning and temp files, pretty much the top freeware program for that purpose, and malwarebytes.com for their A/V scanning product.

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Question: BSOD random times

My PC has just started playing up, it wouldn't boot properly (Fans started but nver got to windows boot screen) Having finally got it to run in safe mode and do a system restore it now boots but will sometimes just freeze and i'll get the BSOD.

i've attatched the dmlog file.

Any help appreciated.

Just an update on this, my pc now has no sound and it says there is no audio device installed.

Answer:BSOD random times

Code:
15/03/2013 01:37:00 C:\Windows\system32\DRIVERS\nvlddmkm.sys
Update the display driver from Drivers - Download NVIDIA Drivers

When done, Stress test the Graphics Card using Furmark. Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.
____________________________________

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff88005137bc6, fffff88009709508, fffff88009708d60}

Probably caused by : nvlddmkm.sys ( nvlddmkm+8bbbc6 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed... Read more

9 more replies
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Question: BSOD Random Times

Hi, I have been getting BSOD randomly on my 4 years old Toshiba Satellite A305-S6905 (Model No. PSAG8U-04001W) running Windows 7 32bit. I had some Chinese 360 security software installed before which I have removed (though some remains may still be there). I have done disk checks which showed no problems. SFC also showed no problems, but I am having problems with Windows Update even with a hard reset on WU.

I have attached the BSOD collection folder below but perfmon did not work properly. Here's what I got from BlueScreenView though:

Quote:




==================================================
Dump File : 071013-24429-01.dmp
Crash Time : 7/10/2013 5:44:34 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8b63a457
Parameter 3 : 0x8d902ed4
Parameter 4 : 0x00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+22457
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : fltmgr.sys+22457
Stack Address 1 : fltmgr.sys+a753
Stack Address 2 : fltmgr.sys+5ed2
Stack Address 3 : fltmgr.sys+63ba
Computer Name :
Full Path : C:\Windows\Minidump\071013-24429-01.dmp
Processors Count : 2
Major Version : 15
Minor Ve... Read more

Answer:BSOD Random Times

Hi,

Of the attached dumps we have:

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)

The processor identified a problem, but Windows was unable to deal with it.
This problem can appear when one of these issues occurs:
Low disk space in the primary system drive
A driver bug (which may be identified in the message).
Video adapter problems
A BIOS bug
BIOS caching or shadowing
DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)

Quote:




The IO manager has caught a misbehaving driver





In the verifier enabled dump, it's not flagging a culprit device driver, and if we run an !irp on the 3rd parameter = afea0ed8

Code:
1: kd> !irp afea0ed8
Irp is active with 5 stacks 4 is current (= 0xafea0fb4)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 2 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 c0000010
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 17,ff] 0 2 a238ad38 00000000 00000000-00000000
a238ad38: Could not read device object or _DEVICE_OBJECT not found

Args: 8b2e6f00 00000000 00000000 00000000
>[ 17,ff] 0 e0 a238ad38 00000000 83939d56-afea0fd8 Success Error Cancel
a238ad38: Could not read device object or _DEVICE_OBJECT not found
nt!IovpInternalCompletionTrap
Args: 8b2e6f00 00000000 00000000... Read more

1 more replies
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This isn't actually my computer so I can't give any more details on what is happenig when the copmputer BSOD.

I am having trouble getting the minidump files though, no matter how many time I choose the minidump button it won't copy them. Also I have looked where they should normally copy to after the BSOD but they are not there. Included is the files from both diagnostics tools hosted here.

Any info would be greatly appreciated, guys.

Thanks in advance for your help.

Answer:Random BSOD at different times

The zips you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

9 more replies
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I have attached the minidumps and sfdiagnostics. I really don't know enough about computers to feel comfortable doing this sort of thing. Can anyone walk me through what needs to be done to fix it. I have updated the bios and performed all the diagnostics I can find to no avail. Thanks for any help on this.

Answer:BSOD at random times

Welcome to SF.

Dump files point towards hardware issues.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 6f8, fffff80003abd527}

Probably caused by : hardware ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are... Read more

1 more replies
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I don't know what cause the problem but I would like someone to assist on my problem. Thanks.

Answer:BSOD at random times

Please uninstall Razer Game Booster. It's known to cause BSOD's on some Windows systems.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

NTIDrvr.sys Mon Apr 19 21:39:04 2010 (4BCD05B8)
NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys

ew_jubusenum.sys Sat May 22 02:49:29 2010 (4BF77E79)
HUAWEI Mobile Connect - Bus Enumerate Device
http://www.carrona.org/drivers/driver.php?id=ew_jubusenum.sys

UBHelper.sys Tue Jul 6 00:20:31 2010 (4C32AF0F)
NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
http://www.carrona.org/drivers/driver.php?id=UBHelper.sys

mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
EgisTec Inc. Fingerprint Biometrics
http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys

mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
EgisTec Inc. Fingerprint Biometrics
http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys

mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)
EgisTec Inc. Fingerprint Biometrics
http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys

I... Read more

1 more replies
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Hello everyone,

So I have an HP Envy 14 (2011) and it has had a restarting problem since only a few months of ownership. I have never figured out how to fix it but just a few days ago I wiped the computer clean and restarted anew. And it is doing it more than ever now. Please can someone save my computer before I throw it out of the window

Here is what popped up last time it crashed (15 minutes ago):

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8009F987A0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I honestly do not know what any of the above means so your help is much appreciated!

Thanks Everyone!

Answer:BSOD at random times.

Welcome aboard.

You are getting a STOP 0x000000FE: BUGCODE_USB_DRIVER error, probably caused by usbhub.sys. In all the three dumps.

► I would suggest you to turn on USB selective suspense.
USB Selective Suspend - Turn On or Off

► And, if there are any drives attached with USB, remove those. Any internal error of those may caust the thing.

3 more replies
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Okay so I have been having various problems with my computer over the past few months and I have a little bit of an idea of what it is but I cannot think of a solution that does not include me buying a new motherboard. So I am having BSODs a few times a day at different times. I have reinstalled Windows and that did not fix anything. I have also updated the drivers which did not do anything either. Also please do not tell me that it is my memory because I have checked it and that is not the problem. Thanks to anyone that can help me.

Answer:BSOD at Random Times

Here are what the dump files read


Code:
lmvm intelppm
start end module name
fffff880`047d5000 fffff880`047eb000 intelppm (pdb symbols) c:\symcache\intelppm.pdb\08BB31C0378D48EC8CB513240E096A171\intelppm.pdb
Loaded symbol image file: intelppm.sys
Mapped memory image file: c:\symcache\intelppm.sys\4A5BC0FD16000\intelppm.sys
Image path: \SystemRoot\system32\DRIVERS\intelppm.sys
Image name: intelppm.sys
Timestamp: Mon Jul 13 18:19:25 2009 (4A5BC0FD)
CheckSum: 0000F4EC
ImageSize: 00016000
File version: 6.1.7600.16385
Product version: 6.1.7600.16385

Code:
lmvm iusb3xhc
start end module name
fffff880`0ff1c000 fffff880`0ffe0000 iusb3xhc T (no symbols)
Loaded symbol image file: iusb3xhc.sys
Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
Image name: iusb3xhc.sys
Timestamp: Mon Feb 27 04:56:53 2012 (4F4B6175)
CheckSum: 000C5E11
ImageSize: 000C4000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
This one is the Intel(R) USB 3.0 eXtensible Host Controller Driver and the first one is the Intel Processor driver. Both can be updated from http://downloadcenter.intel.com/


Code:
lmvm vwififlt
start end module name
fffff880`02e2f000 fffff880`02e45000 vwififlt (pdb symbols) c:\symcache\vwififlt.pdb\0F59BB2FF3BD45C49FCF8D912027E... Read more

1 more replies
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Hi!

Since i just bought a new computer 1week ago i hoped the install and everything would work fine. And it has. Apart from the BSOD im getting.

I can be just surfing the web when i get them. And after a RS i can play a game for hours without any problem. Then i can sit and surf for a while, and no problem. Start a game. And all of a sudden BSOD. Its kinda annoying.

I fear it has something to do with memory error. But im guessing more to software\win7 error somehow.

The general problem turns out to be @ crash adress ntoskrnl.exe+7fd00 when i look at the dumps in BlueScreenWiev. Other then that it doesnt tell me much. Ive been googling the errorcodes but at no awail.

Ive also ran Memtest86 to see if anything failed, but it didnt.
Also downloaded new BIOS to newest and upgraded drivers on Motherboard.
(latest dump is after update, the other 2 is pre-update)

Hopefully some of you can help me out!
Im gonna add the last 3 dumps so you can look at. Also adding the systemhealth. Even if its in Norwegian. (i see it pings on 1 error here. It dosnt recognice Avast as antivirus, but find it hard to belive this is problem when i used it on old comp with win7 w\o problems)
Also if u need the dump files in another way let me know and i'll fix!

Thank you!

General info:
INTEL CORE I7 2600 3.40GHZ 8MB S-1155
ASUS SABERTOOTH B3 P67 S-1155 ATX
OCZ AGILITY 3 2.5" 120GB SSD SATA/600 MLC
CORSAIR 16GB DDR3 XMS3 VENGEANCE PC3-12800 1600MHZ CL9 (4X4GB)

Answer:BSOD - Get it at random times.

  
Quote: Originally Posted by Lamictal


Hi!

Since i just bought a new computer 1week ago i hoped the install and everything would work fine. And it has. Apart from the BSOD im getting.

I can be just surfing the web when i get them. And after a RS i can play a game for hours without any problem. Then i can sit and surf for a while, and no problem. Start a game. And all of a sudden BSOD. Its kinda annoying.

I fear it has something to do with memory error. But im guessing more to software\win7 error somehow.

The general problem turns out to be @ crash adress ntoskrnl.exe+7fd00 when i look at the dumps in BlueScreenWiev. Other then that it doesnt tell me much. Ive been googling the errorcodes but at no awail.

Ive also ran Memtest86 to see if anything failed, but it didnt.
Also downloaded new BIOS to newest and upgraded drivers on Motherboard.
(latest dump is after update, the other 2 is pre-update)

Hopefully some of you can help me out!
Im gonna add the last 3 dumps so you can look at. Also adding the systemhealth. Even if its in Norwegian. (i see it pings on 1 error here. It dosnt recognice Avast as antivirus, but find it hard to belive this is problem when i used it on old comp with win7 w\o problems)
Also if u need the dump files in another way let me know and i'll fix!

Thank you!

General info:
INTEL CORE I7 2600 3.40GHZ 8MB S-1155
ASUS SABERTOOTH B3 P67 S-1155 ATX
OCZ AGILITY 3 2.5" 120GB SSD SATA/600 MLC
CORSAIR 16GB DDR3 X... Read more

9 more replies
Relevance 62.73%

I am still getting BSOD. I uploaded the latest file. I would appreciate any help you can provide. This is becoming very frustrating.

Thanks

Answer:BSOD at random times

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Uninstall Avast and use Windows Defender as alternative, Avast has been flagged multiple times in multiple crashes.
Avast - Uninstall Completely - Windows 7 Help Forums

Try to update the BIOS to version 2.0
MSI Global | Motherboard - The world leader in motherboard design

These I see a lot returning, Avast drivers.

Code:
ffffd001`438997b8 fffff800`69053dd0Unable to load image aswSP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
aswSP+0x43dd0
ffffd000`bc3f6798 fffff801`2993171dUnable to load image aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
aswSnx+0x5171d

A BIOS update sometimes fixes graphics drivers crashing.

Code:
ffffd001`22dd64e8 fffff801`f4c9ebb9Unable to load image atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0x5ebb9

2 more replies
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Hello, I have been having random BSODs and sometimes just plain freezing since I built my computer around November 2009. Everything seemed normal for about a month recently until I got numerous BSODs yesterday and today. This pattern happens every couple months. I have not installed any new hardware and maybe only 2 or 3 new programs. I really cannot figure this out. Can someone please help me?

I first thought it was related to my Antivirus software. I have went through many of them and the only one that caused no problems was Avira free. Everything was working fine for awhile after i installed Avira until now.

I have tested with memtest and windows memory diagnostic in the past and there were no problems. ( I did not test each stick of ram separately)

All of the hardware in my computer is new except a floppy drive, 2 hard drives, and my sound card.

Notes: Windows 7 told me that my 80 GB hd was failing. Windows displays my CPU at 2.67 GHz but it is supposed to be 2.66 GHz. When my computer would freeze before sometimes I would restart it and it would display 8GB instead of 12GB and the BIOS would switch boot drives.

Here are my specs:

OS: Windows 7 Ultimate x64 Build 6.1.7.7600
Motherboard: Asus P6T LGA 1366 Motherboard
CPU: Intel Core i7 920 / 2.66GHz
PSU: Ultra 750-Watt Power Supply
Ram: 12 GB Corsair XMS3 Tri Channel PC10666 DDR3 Memory 6 x 2048
Drives:
Floppy Drive

Samsung DVDRW Drive 22x

Hard Drives:
Maxtor 150 gb hd - *OLDER

... Read more

Answer:BSOD at random times

Welcome!

I see 2 possible causes. The first is remnants of AVG, specifically the files aswMonFlt.sys and avgmfx64.sys. See if you can manually delete those files. Show all hidden and OS files, and search for them in My Computer.

The other thing you can try is a memory test. I know you already did one, but try using a different program, namely, Memtest86. Burn the ISO to a CD using ImgBurn, and boot from it and run at least 5 passes.

Good luck!
~JK

9 more replies
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Hello All.

I have been reading the forums for about 2 weeks now, trying to research my BSOD error. The error can occur at random times. Sometimes while playing WOW, sometimes while just browsing, and sometimes when the system is just sitting idle.

This system is less than a month old and was built by me. The system specs are in my User CP. All parts were bought new, the only thing that is about 5 months old is the video card.

This is Windows 7 Ultimate x64 - Retail Version and was the first install.

Please find that attached file as requested. Below is a description of the BSOD.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800AD6B8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Thanks in advance as I have been beating my head on the Keyboard for a bit now.

BigJer

Answer:BSOD at Random Times

Hi BigJer welcome to SF

All your minidumps points to faulty hardware,your cpu.

So please,first if you overclocking anything stop and set it back to factory settings.

Download and install speccy,take a snip\screenshot from the summary and post it here.
Speccy - Standard

Then read very carefully the tutorial and run
Hardware - Stress Test With Prime95
Finish with the above steps and post back with any results.

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Question: BSOD random times

Hi,

Computer BSOD random times, when on internet or watching youtube videos. It will freeze for only a sec then continue as normal.

Not sure if I have attached the right information.

Thank you

Answer:BSOD random times

Follow Blue Screen of Death (BSOD) Posting Instructions and upload the resulting logs.

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I have been getting Random BSOD errors I am wondering if my pc is defective

Answer:BSOD at random times

Hello and welcome Baroger mate done any malware scans? If not try these if you have not got them or run them for starters.


http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

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Usually I will come to my computer and noticed a message saying my computer has recovered from an unexpected problem. After a few times, I updated my video card and checked other drivers to make sure everything was up to date. Today March 31, 2015, I got another BSOD while play League of Legends, which this is the first time I've been present while it happened. I have attached my DM Log Collector file.

Answer:Random Times - BSOD

Code:
0: kd> !devobj fffffa8010135060
Device object (fffffa8010135060) is for:
Cannot read info offset from nt!ObpInfoMaskToOffset
\Driver\iusb3hub DriverObject fffffa800b748d60
Current Irp 00000000 RefCount 1 Type 00000022 Flags 00003040
DevExt fffffa80101351b0 DevObjExt fffffa8010135400 DevNode fffffa800f85b530
ExtensionFlags (0xc0000800) DOE_DEFAULT_SD_PRESENT, DOE_BOTTOM_OF_FDO_STACK,
DOE_DESIGNATED_FDO
Characteristics (0x00000180) FILE_AUTOGENERATED_DEVICE_NAME, FILE_DEVICE_SECURE_OPEN
AttachedDevice (Upper) fffffa800f8095f0 \DRIVER\VERIFIER_FILTER
Device queue is not busy.
0: kd> lmvm iusb3hub
start end module name
fffff880`04f88000 fffff880`04fe7000 iusb3hub T (no symbols)
Loaded symbol image file: iusb3hub.sys
Image path: \SystemRoot\system32\DRIVERS\iusb3hub.sys
Image name: iusb3hub.sys
Timestamp: Fri Mar 29 23:06:15 2013 (51558ABF)
CheckSum: 00064C0C
ImageSize: 0005F000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the USB3 hub driver here:
https://downloadcenter.intel.com/

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My cousin just called me, and he is away at college. So I am trying to solve his BSOD issue. He says it's rather random, sometimes while using word, other times in CAD.

Just trying to help him resolve this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: C04F2EB0
BCP2: C0000185
BCP3: 06C2E8C0
BCP4: 9E5D6000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120611-16926-01.dmp
C:\Users\Matt\AppData\Local\Temp\WER-42229-0.sysdata.xml

Answer:BSOD at random times.

* Pass this message on to your cousin...

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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I have a program called Advanced systemcare pro 5 I noticed that it happens when you are running a deepscan and then you go to internet explorer. It also happens at other times such as when the desktop is not doing anything also when playing games some times. The screen turns blue then restarts. If yall could help that would be wonderful thanks all!

Is Windows 7 . . .
- x64
- the original installed OS on the system? Windows 7
- an OEM or full retail version? OEM
- What is the age of system (hardware)? 1 Year
- What is the age of OS installation? About 2 months

Attachment 193564

Answer:BSOD at random times

There are a few issues here. I am going to deal with a few and my partner JMH will do the others

First. You have a 2003 BIOS that cant possibly work correctly in win 7.

It needs to b e updated to newest.

Before updating your BIOS be sure to make a backup (just in case)


Code:
BIOS64.sys 6/7/2003 7:12:00 PM

Code:

Lachesis.sys 8/17/2007 2:48:44 AM
BS_I2cIo.sys 6/16/2008 1:45:18 AM
ElRawDsk.sys 7/26/2008 12:59:09 PM
BS_TPIO64.sys 4/29/2009 10:17:44 PM

How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My partner will deal with the memory exception seen in your BSOD'S.

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I hope someone can help me, i?m swedish so i?m not the best english speaker.

Answer:I get BSOD at random times

Code:
System Manufacturer/Model Number Custom
OS Windows 7 Ultimate x64
CPU Intel i7 4th gen
Motherboard Asus z87 a
Memory corsair 16 gb 4 gb each
Graphics Card geforce gtx 650

Code:
Product ID: 00426-OEM-8992662-00006
Its looks like you are using an ACER OEM on a retail motherboard. Please do this:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

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Hello gents, recently I've been getting a lot of bluescreens (about 10-14 in the past few months and 4 yesterday) I have no idea what could I do or how couldi fix it.

The things I've done


Reinstalled windows
Formated all drives
Updated everything even bios
Checked for viruses/malwares


The Bsod still persists though and I'm here clueless asking for your help.

Attached minidump


Code:
==================================================
Dump File : 061013-23119-01.dmp
Crash Time : 2013.06.10. 11:57:11
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02db444d
Parameter 3 : fffff880`08dd2c90
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061013-23119-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275 784
Dump File Time : 2013.06.10. 12:10:26
==================================================



==================================================
Dump File : 061013-22464-01.dmp
Crash Time : 2013.06.10. 9:02:44
Bug Check Str... Read more

Answer:BSOD at random times

Some files are missing, please grab all and post a new report following Blue Screen of Death (BSOD) Posting Instructions

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Question: BSOD random times

Hi all,

I have a Windows Vista Laptop that has numerous problems on. So I thought I would try and solve a few of them, with no luck. So hopefully with a few of you guys here, we can

Anyway,

Basically, my screen keeps flickering and what not, not a typical BSOD. Although when I logged in this morning, it said it had recovered from a BSOD...
I loaded up BlueScreenView and found this errors, please find attached picture,
Here are the dump files attached:

Thank you for your help

Answer:BSOD random times

Your files show a hardware problem, code 124. Rather than take guesses, I will allow you to read one of the best posts that we have on code 124. Good luck
Stop 0x124 - what it means and what to try - Windows 7 Forums

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My PC has been crashing a lot lately and I'm not exactly tech savvy so I hope I can get some help with this.
It crashes at random times and I had a friend help me who said it was likely to do with the OS but wasn't sure so I was redirected here.
I will include the dump file.

Answer:BSOD at random times.

Here:
Attachment 289075

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I am still getting BSOD. I uploaded the latest file. I would appreciate any help you can provide. This is becoming very frustrating.

Thanks

Answer:BSOD at random times

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Uninstall Avast and use Windows Defender as alternative, Avast has been flagged multiple times in multiple crashes.
Avast - Uninstall Completely - Windows 7 Help Forums

Try to update the BIOS to version 2.0
MSI Global | Motherboard - The world leader in motherboard design

These I see a lot returning, Avast drivers.

Code:
ffffd001`438997b8 fffff800`69053dd0Unable to load image aswSP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
aswSP+0x43dd0
ffffd000`bc3f6798 fffff801`2993171dUnable to load image aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
aswSnx+0x5171d
A BIOS update sometimes fixes graphics drivers crashing.

Code:
ffffd001`22dd64e8 fffff801`f4c9ebb9Unable to load image atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0x5ebb9

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Question: BSOD random times

Hi People,

So im still getting BSOD while im playing cod4 like win32k.sys error i attach the dump files so u can check them.






Quote:
My PC Specs:

MotherBoard: ASUS M4N68T V2

GPU: NVIDIA GeForce 9600GT

Audio: VIA High Definition

CPU: AMD Phenom(tm) II X4 840 Processor

HDD's: 1TB Sata
500 gb Sata



Attachment 197078

Answer:BSOD random times

  
Quote: Originally Posted by j00


Hi People,

So im still getting BSOD while im playing cod4 like win32k.sys error i attach the dump files so u can check them.






Quote:
My PC Specs:

MotherBoard: ASUS M4N68T V2

GPU: NVIDIA GeForce 9600GT

Audio: VIA High Definition

CPU: AMD Phenom(tm) II X4 840 Processor

HDD's: 1TB Sata
500 gb Sata


Attachment 197078


Why did you start another thread? Better off posting the DMPS in that thread so we con follow it there.

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Hey there,
I used to have some problems with my machine, running WinXP, and had some BSOD before but in a very low frequency. It would've gone weeks without one sometimes. Recently I've upgraded my graphics card and power supply unit, so I also decided to upgrade for Vista, just for the DX10 support in games. But ever since I upgraded I've been having random BSOD for 4-5 times a day, sometimes more, for no apparent reason. I'll be watching a stream online, and it'll crash. Launch a game, and suddenly crash. Even when I'm just browsing the internet, it sometimes just crashes, it did crash 2 minutes ago, when I was writing this post.
I can't manage to read what the BSOD says because it just restarts the machine after some counter reaches 100% (which is pretty quickly), but I did managed to catch the word Minidump one time, and it said I can press F8 for advanced something. Not sure if that helps though.
I've ran the Vista Crash Solution thingy several times, but it only told me that I should upgrade my PCI drivers from Realtek, which are having some serious ****-ups in their website and I can't download the latest from there, but I did install all the drivers from my motherboard's installation CD (I only bought it 6-8 months ago, it can't be that out-dated).

Anyone having any ideas about this? It's not the worst case ever but it pisses me off. And needing to quicksave and backup everything I do is not fun.
 

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i returned the computer twice and having more problems
i think it maybe a driver problem so maybe can you guys give me a link to free driver download program thanks
and i get the bsod at random times at start up and playing a steam game...

Answer:BSOD at random times

Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.





Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (notbefore).

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I just got a refurbished HP 6710F a week ago, and lately it's been BSOD'ing on me every day, randomly. Please help

Answer:BSOD at random times

Hello,

Please see: http://www.sevenforums.com/crashes-d...tructions.html

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Getting STOP 0x00000124 BSOD, doesn't seem to matter what I'm doing - sometimes playing Dragon Age Origins, sometimes surfing on Firefox, sometimes running iTunes.

Kind of suspect cooling; had a heat sink or something replaced under warranty about 2 years ago. Run a stand/external fan under the laptop now.

system info:
x64
originally Vista, free upgrade to 7 (purchased just before 7 was released)
~2.5 years old
OS installed ~2 years ago

Filled in my system info on my profile, hopefully it's there (first time posting here) otherwise I will update the thread.

Thanks for any help!

- Devin

Answer:BSOD at random times

Your .dmp file shows a stop error of 0x124 which is a general hardware error .





Quote:
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress


Some generic advice.

If you are overclocking STOP. Return to the default settings at least for now.
If you are running a RAID update its driver.
You can read more on this error and what to try here... Stop 0x124 - what it means and what to try

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This problem started July 2010 I believe. I get random blue screens even if no programs are running.

ASUS Notebook N61Jq
-x64
-Original OS installed on system
-OEM
-Bought system in Feb. 2010 from Newegg
- OS has not been reinstalled

Drinks on me if you guys can help me figure this out. Thanks in advance!

Answer:BSOD at random times.

A quick glance at your dumps suggests a hardware error. One of the dumps was a 0x124, so see this article: Stop 0x124 - what it means and what to try

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Test your CPU: http://www.sevenforums.com/tutorials...t-prime95.html

Test your hard drive: HD Diagnostic

A bit deeper look reveals the presence of Daemon Tools Lite, which is using the driver SPTD.sys. SPTD is known for causing BSODs, even 0x124 ones. I would therefore remove Daemon Tools, and then uninstall SPTD with this tool: HD Diagnostic

...Summary of the Dumps:
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 24 19:24:15.393 2010 (UTC - 4:00)
System Uptime: 0 days 1:05:07.454
BugCheck 124, {4, fffffa8004bc8038, 0, 0}
Probably caused by : hardware
BUGCHECK_STR: 0x124_4
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 24 17:08:37.761 2010 (UTC - 4:00)
System Uptime: 0 days 1:16:26.822
BugCheck 1A, {41790, fffffa8000cc60f0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: SkypeNames2.ex
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16539.amd64fre.... Read more

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Hi All,

I'm new here so bare with me but I seem to be having some problems with windows 7.

I was using XP until I got hold of a copy of 7. Everything installed fine but I am having a few issue:

When just browsing, desktop tasks etc, thing tend to randomly lock up and say not responding, once this happens, the computer becomes unusable. The solution is to reboot but the pc can then lock up again the next time and I have to keep rebooting. This lockup seems to be totally random, the computer sometimes works fine for hours or other times can lock up 3 times in a row just trying to load startup programs.
The other issue I am having is BSOD also at totally random times.

I have run memory diagnostic and it passed 100% with no problems. I have also checked the disk health on all HDDs with everything fine.

Attached are the memory dumps. If there is anything else you need to know, just ask!

Many thanks!

Answer:BSOD at random times

p.s. I just used Blue Screen Viewer and it seems two files that are generally highlighed in red in the dump files:

halmacpi.dlll
ntkrnlpa.exe

Maybe this has something to do with it?

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I usually turn to get BSOD when it gets abit heat up.

Answer:BSOD at random times

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

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hello i was wondering if any one could tell me what this means


Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d5
BCP1: FFFFF9803711EFF0
BCP2: 0000000000000000
BCP3: FFFFF880058867F6
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\092911-29187-01.dmp
C:\Users\vaughn\AppData\Local\Temp\WER-48656-0.sysdata.xml

Answer:BSOD at random times

  
Quote: Originally Posted by vzfitch


hello i was wondering if any one could tell me what this means
Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d5
BCP1: FFFFF9803711EFF0
BCP2: 0000000000000000
BCP3: FFFFF880058867F6
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\092911-29187-01.dmp
C:\Users\vaughn\AppData\Local\Temp\WER-48656-0.sysdata.xml


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and which one was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, ... Read more

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I upgraded to Windows 10 from Windows 7 home last week. However, today, while I was playing with my PS4, my PC randomly got 2 BSOD with in 3 minutes time frame. I was not using my PC. It was turned on, idling. After the first BSOD, the PC restarted and within 3 min another BSOD.

I ran Memtest and Prime95, and played GTA 5 without any failures.

System Spec

Computer type: PC/DesktopSystem
Manufacturer/Model Number: Custom built
OS: Windows 10 64 bit Home
CPU: Intel i7 3770k (not overclocked)
Motherboard: ASUS P8Z77-V
Memory: Corsair 16GB
Graphics Card(s): Sapphite AMD HD 7950 (not overclocked)
Sound Card: Built-in Realtek; Driver Version: 6.0.1.7535
Monitor(s) Displays: Dell S2415H 24 IPS GlossyScreen
Solid State Drives: Samsung SSD 850 EVO 120GB
Hard Drive: Western Digital 1TB HDD
PSU: Be Quiet PurePower 530W semi-modular
Case: Cooler Master CM 690 II White
Cooling: Stock Fan
Keyboard: Logitech Wireless K360
Mouse: Microsoft Wireless
Antivirus: Avast Free
First BSOD

Code:
Log Name: SystemSource: Microsoft-Windows-Kernel-Power
Date: 29/08/2015 09:34:05
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (35184372088832),(2)
User: SYSTEM
Computer: Dino-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/even... Read more

Answer:BSOD at random times while using PC

Both of your dumps (0x109 and 0x1000007E) contain the following message:

Code:
DUMP_FILE_ATTRIBUTES: 0xc
Insufficient Dumpfile Size
Kernel Generated Triage Dump

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.


Follow BSOD Minidump - Configure to Create in Windows 10 - Windows 10 Forums to ensure you're set to create MiniDumps.

The chances are these crashes are down to a driver but there's nothing to pull from the dumps. After changing your MiniDump settings wait for another BSOD and upload new logs. In the meantime, we can rule out RAM as a possible cause.

Download and run MemTest86+ to test your RAM. MemTest86+ - Test RAM - Windows 10 Forums


   Note


Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

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I am getting a blue screen of death at least once I day and usually while I am sleeping. I have gathered the information that is requested and it is attached. The description that I am getting from action center is, The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffe0010461f060, 0xfffff8007ace5960, 0xffffe0010d5c1010). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 010315-14843-01.

I already tried doing system restore once, it seemed like it worked for a few days and then the problem started right back. I would great appreciate any help as I use my computer as my alarm clock and it restarting like this is going to bite me one day when my cell phone doesn't wake me lol.

Edit: I updated My System Specs to provide additional info. Thanks!

Answer:BSOD random times at least 1x a day

bump

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Hello! I seem to be getting a BSOD. It doesn't happen often since I don't use my laptop as often, but it seems to happen mostly when I've paused the music player (Pandora, Youtube, etc) for a long time. Other than that the screen comes up at random times, as far as I'm aware.My laptop is a Sony Vaio, windows 7, bought refurbished at Best Buy. This has been happening often ever since I've got it, and uninstalling the programs I installed soon after I got hasn't solved the problem. I already ran Security Check (a step someone in another thread mentioned) and, among other things, it says that my Adobe Reader and antivirus are all updated. This is the last screen that came up, a couple days ago:Hopefully I can get some answers here? I'd like to use my laptop as my main compute,r but these BSOD simply make that impossible right now. Thanks for your help in advance.

Answer:BSOD at random times

Hello LeveledUp!,If we could gather a little more information about the problem computer, it might prove helpful in pointing toward a solution.1. ) Please follow this link: BSOD Posting Instructions Windows 8 - Windows 7 - Vista.Follow all instructions with the exception of:Create a new thread HERE and attach the file(s) after step 4Note: Both files of Step 1 need to be in the Documents folder.2. ) Upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger. For a listing of free File Sharing websites see: http://technojourney.com/trending/best-alternatives-megaupload-and-filesonic-file-hosting/or you may use Box.com.Post a link to the file in your next post.3. ) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.Click, Copy to Clipboard and paste this address into your next post.4. ) Please download MiniToolBox by farbar, save it to your Desktop, then run it.Check the following checkbox:List Installed ProgramsPlease click Go.Post the result (Result.txt).A copy of Result.txt will be saved in the same directory the tool is run.

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I've been having BSOD issues over the past week or so. They happen at random times, however they seem to happen more often when I'm bringing my PC back from standby mode. I've run virus scans from malwarebytes, mcafee & MSE all of which have found nothing. I've also done a disk check and that has found nothing. Reinstalling sound drivers also didn't help.
BlueScreenView is saying that it's ntoskrnl.exe that is causing the problems.

Any help would be appreciated.

Answer:BSOD at random times.

Code:
BugCheck E1, {fffff80003972560, 2, fffffa80069196c0, fffffa80069196c0}

Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )

Code:
Usual causes: Device driver
Upload .NFO file:

Start > Type: msinfo32 > File, Save

Uninstall McAfee, it is known to cause BSODs with Windows 7, in addition to this McAfee and MSE are both real-time protection programs and therefore are conflicting with each other and producing crashes; keep MSE installed on your system.

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