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BSOD error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED

Question: BSOD error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED

this happens at random times could be 3x a day or nothing for a few days iv attached the desktop pc zip file

if i need to give any more info just ask
im in no way a pc geek i just use it for games so i will prob need a walk through like a 4 year old to get this fixed

thanks in advance

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Preferred Solution: BSOD error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BSOD error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED

added files

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Hi!

Since I've upgraded my PC with a new motherboard, CPU, a second Nvidia GTX 580 graphics card (to make it SLI) and a cooler system for the CPU, I've been having random BSOD crashes.

I reinstalled my OS after changing the hardware, and since then I've been having these BSOD.

The BSOD refers the cause to a driver named ntoskrnl.exe.
I've included the DMP files and a system health report on this message.

You can find my system spec on my profile.

Thank you for your help guys!

Answer:Random BSOD, error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

  
Quote: Originally Posted by riotpowder


Hi!

Since I've upgraded my PC with a new motherboard, CPU, a second Nvidia GTX 580 graphics card (to make it SLI) and a cooler system for the CPU, I've been having random BSOD crashes.

I reinstalled my OS after changing the hardware, and since then I've been having these BSOD.

The BSOD refers the cause to a driver named ntoskrnl.exe.
I've included the DMP files and a system health report on this message.

You can find my system spec on my profile.

Thank you for your help guys!


These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.
1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair di... Read more

2 more replies
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My sister has been getting a bunch of BSOD all the time I have attached the mini dump.

Answer:BSOD KMODE_EXCEPTION_NOT_HANDLED 0x0000001e

Hello There!

Remove:

Code:
Start Menu\Programs\AVG Family Safety Public:Start Menu\Programs\AVG Family Safety Public
Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH:Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free


   Note
Do not start the trial version of MalwareBytes


You may also take a look at: Good & Free System Security Combination

Virus Check:

Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:

Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
Please run these tests and report back the results.

1. SFC /scannow to check windows for corruption - SFC /SCANNOW - System File Checker
2. Disk check for errors on the hard drive - Run Disk Check in Windows 7
3. Troubleshoot apps by a clean boot - Performing a Clean Startup
4. Memtest86+ paying attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

3 more replies
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Sirs,

This has just started to occur these past few weeks, there seems to be no real pattern of events, the crash occurs when I've been using any number of my applications... I have tried searching around on-line for various help/tips, but nothing I've tried so far has resolved the issue. If you are able to analise the attached data & offer any suggestions, it would be most appreciated...

Many thanks in advance...

Answer:BSOD KMODE_EXCEPTION_NOT_HANDLED NETIO.sys 0x0000001e

All 3 dumps indicate a problem with avgfwd6a.sys.

Code:
ffffb581`9bc439a8 fffff809`b4bf235f*** WARNING: Unable to verify timestamp for avgfwd6a.sys
*** ERROR: Module load completed but symbols could not be loaded for avgfwd6a.sys
avgfwd6a+0x235f

This belongs to AVG Antivirus. Uninstall it and run with the built-in Windows Defender and Firewall for awhile, see if that resolves the problem.

4 more replies
Relevance 89.79%

Sirs,

This has just started to occur these past few weeks, there seems to be no real pattern of events, the crash occurs when I've been using any number of my applications... I have tried searching around on-line for various help/tips, but nothing I've tried so far has resolved the issue. If you are able to analise the attached data & offer any suggestions, it would be most appreciated...

Many thanks in advance...

More replies
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Hi,

I'm running on a clean install of windows 10 64 bit. I installed each day several programs without any problems. Everything seems ok, but tonight I had a BSOD. Can someone analyse the attached dump please

grz

Jacky Deschepper

Answer:intelppm.sys causes BSOD KMODE_EXCEPTION_NOT_HANDLED 0x0000001e

Hi Jacky De,

Welcome to the 10forums.

The intelppm.sys is a driver for your intel processor.
Please check here for driver update compatible with windows 10.

15 more replies
Relevance 88.56%

I've been getting the same BSOD for the past couple of days.

Things I've already done (to no avail):
Ran memtest 4.20 overnight - NO ERRORS
Replaced avast antivirus with Microsoft security essentials
Ran a quick scan with MSE - NO PROBLEMS
Updated ATI drivers to latest Catalyst 12.3
My specs are the following:
Custom built PC, less than 2 months old
Motherboard: Gigabyte 880GM-UD2H
Windows 7 Ultimate x64 SP1 OEM
Any help would be greatly appreciated. This is driving me crazy.
BSOD dumps attached.

Answer:BSOD | KMODE_EXCEPTION_NOT_HANDLED | ntoskrnl.exe+7cd40 | 0x0000001E

Since your ram appears to be ok I would start with driver verifier.
These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver verifier






Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can ... Read more

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Hello everyone,
 
I have a similar problem to this one but I can not understand how to solve it.
 
My computer crash only when I play with random times, I can play for several hours without problem, or conversely, have a bsod every 20 minutes.
 
Could you help me please ?

==================================================
Dump File : 033014-19063-01.dmp
Crash Time : 30/03/2014 23:04:42
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d5aa
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75b90
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\033014-19063-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 293 504
Dump File Time : 30/03/2014 23:06:17
==================================================

==================================================
Dump File : 033014-4617-01.dmp
Crash Time : 30/03/2014 22:29:53
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 ... Read more

Answer:Bsod problem (KMODE_EXCEPTION_NOT_HANDLED 0x0000001e tcpip.sys)

Hi,
 
Please navigate to the folder C:\Windows\Minidump.  Select all the files in the folder, then right-click, go down to Send to and in the list that opens select Compressed (zipped) folder.
Attach the file that is created to your reply - More Reply Options > Choose files ....
 

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Hello.

This is the first time in two years time that I've received a BSOD. I woke up this morning, turned on my PC as usual, the OS reached the start-up picture (the one with a date and time on it), and it then spew the BSOD out on me.

1. Nothing is over-clocked. Everything is working on its default stock speeds (CPU, RAM, GPU).

2. I'm ruling out overheating cause the PC was less than a minute on till the BSOD appeared.

3. All of the possible OS updates have been installed via Windows Update. No changes in the OS's settings have been made in months as well.

4. All of the software I use (including drivers) is stable (not alpha, beta, so on...) and up-to-date. The OS is also an RTM release.

The only changes I've made in the past 7 days are as follows:

a) Uninstalled Opera 12.15 and installed its new version - v15. Highly doubt it has anything to do with this.

b) Reinstalled Daemon Tools LITE (+sptd v1.83). The version I had was 4.47.1-0333 and the disc-soft's main site had 4.47.1-0335.

c) Upgraded to a new graphics card - GTX780. The card, as stated above, is working on its default settings. Using the 320.49 WHQL drivers with it.

Bluescreen viewer gives out the following information: KMODE_EXCEPTION_NOT_HANDLED and 0x0000001e. It says the error was caused by the ACPI.sys driver at crash address ntoskrnl.exe+5a440.

Any help would be extremely appreciated.

Answer:KMODE_EXCEPTION_NOT_HANDLED Error Code 0x0000001e

ACPI.sys is related to power management. So, you just installed a new graphics card; yes? Can you current PSU handle the new power requirements? Specs say the minimum PSU recommendation is 600 watts for the GTX 780. Also, did you connect the 8 pin and 6 pin supplementary power connectors (information obtained from specs)?

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Hello, after i upgraded from windows 7 to windows 10, i am getting those random BSOD screens. First i thought it was my usb wifi adapter, cause it was supported only for win 7 , but after upgrade i am still getting those BSOD errors. Can anyone help me where is the problem ? There are dump files, just bother with the last one from 7.8.2015 - that is the new after USB wifi adapter changed.

Answer:BSOD random crash KMODE_EXCEPTION_NOT_HANDLED 0x0000001e intelppm.sys

Chaoz64, I have looked at your last few dump files and they all are pretty consistent.

[CODE][
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff800ad072140, 0, ffffffffffffffff}
Probably caused by : intelppm.sys ( intelppm!AcpiCStateIdleCancel+0 )
Followup: MachineOwner/CODE]

They further name 2 drivers


Code:
ffffd001`69069990 fffff800`ae6ef7e4Unable to load image \SystemRoot\System32\drivers\netr28ux.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
netr28ux+0x3f7e4

Which is your Ralink RT2870 series USB802.11n Wireless Adapter Driver (you may have a different manufacturer) , snd


Code:
ffffd001`0c469958 fffff800`46654ebbUnable to load image \SystemRoot\system32\DRIVERS\netr7364.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr7364.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7364.sys
netr7364+0x64ebb

Which is your Ralink RT2870 series USB802.11n Wireless Ada... Read more

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Hey there, recently I downloaded sketchy winrar file with an .exe file in it to my laptop which I opened and that then proceded to open a bunch of dos prompt type windows, so I guess it was a virus. anyways after all that I got a blue screen of death with a STOP: 0x0000001E (0xC0000005, 0x00000000, 0x00000000, 0x00000000) KMODE_EXCEPTION_NOT_HANDLED error. When I tried to reboot I got the same thing again so it was pretty much a loop. Eventually I figured out that if I disconnected my network/internet cable I could boot up fine and run windows without any problems. I deleted all of the malicious files and ran a virus scan that showed nothing was wrong but Im pretty sure the virus did something to my registry because whenever I try to reconnect to the internet I get this same blue screen error. :cry

Any help would be greatly appreciated. Thanks
 

Answer:STOP: 0x0000001E KMODE_EXCEPTION_NOT_HANDLED error when connecting to internet

sorry, forgot to mention, I am running windows 2000 professional
 

2 more replies
Relevance 86.1%

Hey there, recently I downloaded sketchy winrar file with an .exe file in it to my laptop which I opened and that then proceded to open a bunch of dos prompt type windows, so I guess it was a virus. anyways after all that I got a blue screen of death with a STOP: 0x0000001E (0xC0000005, 0x00000000, 0x00000000, 0x00000000) KMODE_EXCEPTION_NOT_HANDLED error. When I tried to reboot I got the same thing again so it was pretty much a loop. Eventually I figured out that if I disconnected my network/internet cable I could boot up fine and run windows without any problems. I deleted all of the malicious files and ran a virus scan that showed nothing was wrong but Im pretty sure the virus did something to my registry because whenever I try to reconnect to the internet I get this same blue screen error.

Any help would be greatly appreciated. Thanks

oh I forgot to mention I am running windows 2000 professional
 

Answer:STOP: 0x0000001E KMODE_EXCEPTION_NOT_HANDLED error when connecting to internet

bryman1999 said:



Hey there, recently I downloaded sketchy winrar file with an .exe file in it to my laptop which I opened and that then proceded to open a bunch of dos prompt type windows, so I guess it was a virus. anyways after all that I got a blue screen of death with a STOP: 0x0000001E (0xC0000005, 0x00000000, 0x00000000, 0x00000000) KMODE_EXCEPTION_NOT_HANDLED error. When I tried to reboot I got the same thing again so it was pretty much a loop. Eventually I figured out that if I disconnected my network/internet cable I could boot up fine and run windows without any problems. I deleted all of the malicious files and ran a virus scan that showed nothing was wrong but Im pretty sure the virus did something to my registry because whenever I try to reconnect to the internet I get this same blue screen error.

Any help would be greatly appreciated. Thanks

oh I forgot to mention I am running windows 2000 professionalClick to expand...


Link: http://support.microsoft.com/kb/252935
 

3 more replies
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WTF IS THAT?! My computer just turns off without warning out of no were. I turned off that "automaticaly reboot after errors" or sumtin like that, but it still does it, i hear it has sumtin to do with either my hard drive or ram, i took them out and pluged in the one i normally use, and my ram hasnt changed at all. can anyone help?
 

Answer:0x0000001E, KMODE_EXCEPTION_NOT_HANDLED

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a 3rd party driver causing the error, if one exists for it.

Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

Beginners Guides: Diagnosing Bad Memory
 

1 more replies
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Hello, i have this Bsod (KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe 0x0000001e) since i bought Radeon 6950 flashed it to 6970 and overlocked PC
So, i teted my CPU in OCCT for hours and everything was perfect, i tested my videocard in 3Dmarks and other tests and again everything is perfect!
when i play League of Legends i have game crash several times and then this bsod!
it freaking me out.. everytime when i play LoL i have such problems...
Catalyst is the latest one -11.4 Beta (i tried to install 11.2 the same problem)
I have win 7 x64
please help!
minidump attached

Answer:KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe 0x0000001e

  
Quote: Originally Posted by VaultDweller


Hello, i have this Bsod (KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe 0x0000001e) since i bought Radeon 6950 flashed it to 6970 and overlocked PC
So, i teted my CPU in OCCT for hours and everything was perfect, i tested my videocard in 3Dmarks and other tests and again everything is perfect!
when i play League of Legends i have game crash several times and then this bsod!
it freaking me out.. everytime when i play LoL i have such problems...
Catalyst is the latest one -11.4 Beta (i tried to install 11.2 the same problem)
I have win 7 x64
please help!
minidump attached



This single crash was caused by the directx portion of your video driver. I would re-install the newest (non beta) version as indicated.

I would also suggest you back off the overclocking to test for often it is the cause.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy. I would just install the driver not the whole ccc as the extra's are often the cause of video problems.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\031211-16255-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*... Read more

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Hello Everyone,

I recently purchased an Asus G53SX Notebook, and I keep getting BSOD's at least daily. Some of them refer to ndis.sys, nvlddmkm.sys, ntoskrnl.exe, tcpip.sys and Ntfs.sys. I suspect it might be some RAM modules that the store owners added to the laptop before I purchased it. So far, I upgraded the BIOS to the latest version, upgraded the graphics card drivers, checked memory for errors with the Windows utility (No errors). Most of them are KMODE_EXCEPTION_NOT_HANDLED. Please help me and let me know if you need more info.

System Specs:

ASUSTeK Computer Inc. G53SX
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
BIOS Date: 12/20/11 09:47:09 Ver: 04.06.03
Total Memory: 16,00 GB PC3-10700
NVIDIA GeForce GTX 560M

Answer:Random 0x0000001e KMODE_EXCEPTION_NOT_HANDLED

  
Quote: Originally Posted by pabvr81


Hello Everyone,

I recently purchased an Asus G53SX Notebook, and I keep getting BSOD's at least daily. Some of them refer to ndis.sys, nvlddmkm.sys, ntoskrnl.exe, tcpip.sys and Ntfs.sys. I suspect it might be some RAM modules that the store owners added to the laptop before I purchased it. So far, I upgraded the BIOS to the latest version, upgraded the graphics card drivers, checked memory for errors with the Windows utility (No errors). Most of them are KMODE_EXCEPTION_NOT_HANDLED. Please help me and let me know if you need more info.

System Specs:

ASUSTeK Computer Inc. G53SX
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
BIOS Date: 12/20/11 09:47:09 Ver: 04.06.03
Total Memory: 16,00 GB PC3-10700
NVIDIA GeForce GTX 560M


These crashes were caused by memory corruption (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.
If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, tes... Read more

4 more replies
Relevance 67.24%

I've been having very frequent BSOD's for the past 4-5 months now, I have tried as much as possible to pin-point the problem, but they still persist. I am going to take a wild guess, and say it might be memory related, although I wanted to come here just try to see if anyone else could see what's up. It usually just happens whenever it wants, it never happens 1-2 hours after a fresh start, I haven't noticed anything to trigger it specifically. The two errors that keep popping up are: KMODE_EXCEPTION_NOT_HANDLED, and IRQL_NOT_LESS_OR_EQUAL. I talked to a microsoft tech support agent a few days ago, and all he did was delete the all the dump files saved up, and said it'd be solved. Any and all help is appreciated in advanced, and I thank you for your time in assisting me in this issue.

Answer:BSOD issues while in general use, Error: KMODE_EXCEPTION_NOT_HANDLED

It appears your installation is counterfeit, as such I cannot provide support until it has been cleared up.

Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
Forum Rules





4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

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I've been experiencing random crashes on my computer over the last couple of weeks, I believe it has something to do with my graphics card drivers (igdkmd64.sys) but the update/rollback attempts didn't help nor did completely uninstalling and reinstalling the newest drivers. I've also updated my BIOS to the latest version and that too hasn't solved the issue.

Any advice you guys could give me would be fantastic!

Apologies in advance if I've done something incorrectly in posting my log information.

P.S I've also run a check disk command in command prompt and I've run a Windows Memory Diagnostic and both have shown no problems.

Also, I have a Intel(R) HD Graphics 530 and a NVIDIA GeForce GTX 960M both running in my device manager, is that something that is known to cause problems when running together?

Answer:BSOD KMODE_EXCEPTION_NOT_HANDLED igdkmd64.sys ERROR MESSAGE

The latest dump indicates problems with

Code:
ffff9c00`7963b588 fffff80b`16ca0000*** WARNING: Unable to verify timestamp for Netwtw04.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwtw04.sys
Netwtw04+0x70000

This belongs to Intel(R) Dual Band Wireless-AC 7265. Your is dated 2/26/2016. I know Dell has a newer one but I don't see one for ASUS. Might check and see if you can find a newer one.


Code:
ffff9c00`7963ba28 fffff80b`1735a870*** ERROR: Symbol file could not be found. Defaulted to export symbols for wdiwifi.sys
wdiwifi!Wdi_NdisMIndicateStatusEx+0x13ee0

This is a Microsoft driver and not likely to be the cause. It's WiFi related so again sort of points to the Intel WiFi.

Dump also indicates a problem with igdkmd64.sys.

Code:
BugCheck 1E, {ffffffffc0000094, fffff80b154c3fc1, 0, 0}

*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+2c3fc1 )

This belongs to your Intel(R) HD Graphics 530. The one you have is dated Thu Oct 1 14:35:51 2015. I don't see a newer one on the ASUS web site for this either. You could try the Intel; site and see if a newer one is available.

1 more replies
Relevance 67.24%

I just recently upgraded my self-built pc from Windows 7 to Windows 8.1, and it's been running fine except for an occasional BSOD that seems to be related to the file mv91xx.sys. I went to my Marvell controller in the device manager and tried to update the driver, but Windows comes back saying that the drivers are up to date. Any help would be much appreciated, as I am rather new to this BSOD error debugging.

Attachment 52711

Answer:BSOD error Win8.1 kmode_exception_not_handled (mv91xx.sys)

Hi JTerek88 & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:
7: kd> k
Child-SP RetAddr Call Site
ffffd000`c67e2408 fffff802`47418cdd nt!KeBugCheckEx
ffffd000`c67e2410 fffff802`473d88c2 nt! ?? ::FNODOBFM::`string'+0x3bb2d
ffffd000`c67e2b00 fffff802`473d6334 nt!KiExceptionDispatch+0xc2
ffffd000`c67e2ce0 fffff800`59712cc2 nt!KiBreakpointTrap+0xf4
ffffd000`c67e2e70 00000000`00000001 mv91xx+0x30cc2
ffffd000`c67e2e78 ffffd000`c6dbd180 0x1
ffffd000`c67e2e80 00000000`00000001 0xffffd000`c6dbd180
ffffd000`c67e2e88 ffffe000`9e400008 0x1
ffffd000`c67e2e90 00000000`00000098 0xffffe000`9e400008
ffffd000`c67e2e98 ffffe000`9e59e8d0 0x98
ffffd000`c67e2ea0 ffffe000`9e33c401 0xffffe000`9e59e8d0
ffffd000`c67e2ea8 fffff800`59718582 0xffffe000`9e33c401
ffffd000`c67e2eb0 00000000`00000100 mv91xx+0x36582
ffffd000`c67e2eb8 fffff800`59708619 0x100
ffffd000`c67e2ec0 ffffe000`9e5b04c8 mv91xx+0x26619
ffffd000`c67e2ec8 00000000`00000001 0xffffe000`9e5b04c8
ffffd000`c67e2ed0 ffffe000`9e59e8d0 0x1
ffffd000`c67e2ed8 ffffe000`9e59f0a0 0xffffe000`9e59e8d0
ffffd000`c67e2ee0 00001d40`ebfa76ea 0xffffe000`9e59f0a0
ffffd000`c67e2ee8 fffff800`596e3dd7 0x00001d40`ebfa76ea
ffffd000`c67e2ef0 ffffe000`9e33c401 mv91xx+0x1dd7
ffffd000`c67e2ef8 ffffe000`9e59e8d0 0xffffe000`9e33c401
ffffd000`c67e2f00 ffffe000`9e400008 0xffffe000`9e59e8d0
ffffd000`c67e2f08 00000000`ffffffff 0xffffe000`9e400008
ff... Read more

5 more replies
Relevance 67.24%

I've been experiencing random crashes on my computer over the last couple of weeks, I believe it has something to do with my graphics card drivers (igdkmd64.sys) but the update/rollback attempts didn't help nor did completely uninstalling and reinstalling the newest drivers. I've also updated my BIOS to the latest version and that too hasn't solved the issue.

Any advice you guys could give me would be fantastic!

Apologies in advance if I've done something incorrectly in posting my log information.

P.S I've also run a check disk command in command prompt and I've run a Windows Memory Diagnostic and both have shown no problems.

Also, I have a Intel(R) HD Graphics 530 and a NVIDIA GeForce GTX 960M both running in my device manager, is that something that is known to cause problems when running together?

More replies
Relevance 67.24%

Well, I have to admit I've been away from PC's for about the last decade and I decided to get back into PC Gaming. It's been pretty daunting, and I'm still getting back into the swing of things (I've been using a Mac for about the last ten years.) The build I've done has seen its share of troubles, the newest being a constant, seemingly random BSOD. Sometimes I can be up and running for about a half hour playing a game or just listening to music, other times it BSOD's right after boot up. I can't seem to make it past an hour or so and there never seems to be a logic behind the crash as I'm not doing anything very intensive. All drivers should be up to date, I had to bring it in for repair because of a dead power supply and the tech there updated all drivers, but the problem could still be in that area based on the crash report. If anyone could lend a hand that'd be great and if I've left anything out just let me know and I'll provide as much info as possible. Thanks!

Here's the report from WhoCrased:

On Fri 4/5/2013 12:09:37 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040413-19999-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75C40)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800032A44FE, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & Sys... Read more

Answer:BSOD Seemingly At Random, error KMODE_EXCEPTION_NOT_HANDLED

Your BSOD is caused by Norton Internet Security.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, 215a8a, 6, 100000000000001}

*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
Probably caused by : IDSvia64.sys ( IDSvia64+3d250 )

Followup: MachineOwner
---------
Description here ..... Driver Reference Table - IDSvia64.sys

Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Moreover, AVG exists there, and making the system crash on itself.

Code:
fffff880`0374e418 fffff880`049dbe34Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
a... Read more

9 more replies
Relevance 66.01%

I'm trying to fix my friends Inspiron that has the BSOD. He's been getting it since November and did not know what it was so he just ignored it and kept rebooting it until the message happened to not show up. You can go into Safe Mode perfectly fine with no BSOD. Unfortunately I have no idea what to do. I can't do a system restore back to November. I can't figure out which driver it is and I know it's not one you need since Safe Mode is fine. Unfortunately Windows 7 doesn't give you the yellow marker next to drivers anymore. Anyhelp would be appreciated; especially since this is my first time and I hope I did everything right. If I did anything wrong forgive me. Thanks guys!

The error message is 0x0000001e (0xFFFFFFFFC0000096, 0XFFFFF80002EA75CA, 0X0000000000000000, 0X0000000000000000)

Answer:BSOD after logging in normally. NO BSOD in safe mode. Error 0x0000001e

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

1 more replies
Relevance 65.19%

I'm having a BSOD problem and I just did a clean install of Windows 7 as well, so my drivers are up to date from the actual manufacturers themselves. I did the SF Diagnostic tool thing and attached are the files.

Any feedback would be greatly appreciated. Thanks!

Answer:BSOD, error 0x0000001e.

Add to your System Specs:
1. The manufacturer, the model of your computer and if it is desktop or self-built.
2. If you have installed SP1, then add that to your specs.

I'll await that info before proceeding.
thanks,
karl

9 more replies
Relevance 65.19%

For the last 2 days i get bsods frequently, please help asap. Tell me if you need aditional informations etc

Answer:BSOD error 0x0000001e

Run this

RAM - Test with Memtest86+

Do this overnight. errors might be detected after 8 passes.

Post back the results

After that perform this

Driver Verifier - Enable and Disable

Post back the dumps if any.

1 more replies
Relevance 65.19%

I keep getting the BSOD on my PC. It was confined to Skyrim only at the start but is now random and not always when i am playing games. The last error was when my wife was on Skype. I have updated the graphic card drivers and even tried replacing the monitor as I had an error message about recalibrating the screen. As the monitor was pre Windows 7 I blamed that and replaced it. It didnt work.

Any help will be greatly appreciated!

Answer:BSOD, error 0X0000001E

  
Quote: Originally Posted by Weegus


I keep getting the BSOD on my PC. It was confined to Skyrim only at the start but is now random and not always when i am playing games. The last error was when my wife was on Skype. I have updated the graphic card drivers and even tried replacing the monitor as I had an error message about recalibrating the screen. As the monitor was pre Windows 7 I blamed that and replaced it. It didnt work.

Any help will be greatly appreciated!


Hello there!

Seems like the dump file doesn't have much information. Based on you system logs here are few recommendations.

Uninstall all the Asus Utilities just keep the drviers alone


Code:
ASACPI.sys Thu Jul 16 09:01:29 2009 (4A5E9F11)
AsIO.sys Mon Aug 03 12:33:16 2009 (4A768BB4)
Run SFC Scan SFC /SCANNOW Command - System File Checker

Update the following drivers:

Code:
PxHlpa64.sys Thu Mar 13 07:28:17 2008 (47D88A39) http://sysnative.com/drivers
/driver.php?id=PxHlpa64.sys

BSOD BUGCHECK SUMMARY


Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\082212-255810-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Aug 23 01:20:50.993 2012 (GMT+6)
System Uptime: 0 days 9:53:27.804
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkr... Read more

1 more replies
Relevance 65.19%

Really need your help as I have this problem since the beginning of this new machine. It constantly reboots usually around 24 hours period. I've tried installing new drivers for everything and even bios update.
I've tried replace the network card recently to try if its the network as I read there is problem with my network chip..

I've done the system file scan and it return 100% no problem.

Answer:BSOD error 0x0000001e

Please follow:Blue Screen of Death Posting Instructions

7 more replies
Relevance 65.19%

hi there, im having a BSOD problem with my laptop. i hope i have provided enough information

im running;

-windows 7 64-bit
-OEM version
-i just bought my asus n53sv in July 2011

i was unable to run the system health report. this was the error that i got,

Error:

An error occured while attempting to generate the report.


The wait for the report generation tool to finish has timed out.


anybody able to help? thanks

Answer:BSOD error 0x0000001e

Uninstall asus software such as it's updating service and just the general bloatware it not necessary and is causing errors in your event viewer..

90% of the minidumps point to ntkrnlmp.exe which is hardware errors and they are pointed towards memory so please follow this guide and tell us the results:

RAM - Test with Memtest86+


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Administrator\Downloads\Windows_NT6_BSOD_jcgriff2(1)\Windows_NT6_BSOD_jcgriff2\083011-20514-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0304a000 PsLoadedModuleList = 0xfffff800`0328f670
Debug session time: Mon Aug 29 13:06:06.964 2011 (UTC - 6:00)
System Uptime: 0 days 0:00:23.900
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
* ... Read more

1 more replies
Relevance 65.19%

Hello,

I purchased a few new parts for my computer a while back as upgrades, I basically replaced everything but my HDD. I put everything together and did a clean install for windows 7 pro 64 bit. I am getting fairly random blue screens, sometimes they happen when surfing the internet, but they are guaranteed to happen shortly after starting a video game (I have tried WoW and LoL). I believe blue screen view says it is ntoskrnl.exe causing the crash. I have tried repairing Windows and updating all my drivers but I can't seem to fix it. I also removed my anti-virus software temporarily because it seemed to be causing an issue but no change. Any help you guys could give would be great, I have attached my DMP files, I hope they can help.

AMD phenom II black edition X4 975
Gigabyte 880GM-2DH
8GB DDR3 Patriot Memory (2x4GB)
80 GB Seagate HDD
NVidea GeForce GTS 250

Answer:BSOD error 0x0000001e

What antivirus did you have and how did you remove it? Did you use the tool provided by the developer? If not, find any tools from the developer for removal to make sure all remnants are removed.

Once your old antivirus is completely removed, we suggest for the time being that you replace your antivirus with Microsoft Security Essentials - Free Antivirus for Windows to run alongside Windows firewall.

I will now take a look at your .dmp files and post back in 10-20 minutes.

8 more replies
Relevance 65.19%

System Manufacturer/Model Number HP/P6620F
OS Windows 7 Home Premium 64bit
CPU AMD Phenom II X4 830 Deneb 45nm Technology
Motherboard FOXCONN 2AB1 (CPU 1)
Memory 6GB RAM
Graphics Card ATI Radeon HD 4200

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64 - the original installed OS on the system? Yes.
- an OEM or full retail version? OEM - I bought it refurbished, so I'm not sure.
- What is the age of OS installation - It came preinstalled when I bought it.

Well, I was watching browsing the internet and all of the sudden I get this blue screen error. I just had my computer repaired 5 days ago due to constant BSoD errors and had my Memory and Motherboard repaired, so I'm hoping the problem is not reoccurring. BSoDs used to occur about 10 times per day before the repair.

Today I just had this one blue screen. I just want to know if this just a random BSoD or if my computer broken again.

Attached is my minidump, thanks for the help.

Answer:0x0000001E BSoD Error

  
Quote: Originally Posted by Kyuubi


System Manufacturer/Model Number HP/P6620F
OS Windows 7 Home Premium 64bit
CPU AMD Phenom II X4 830 Deneb 45nm Technology
Motherboard FOXCONN 2AB1 (CPU 1)
Memory 6GB RAM
Graphics Card ATI Radeon HD 4200

Well, I was watching browsing the internet and all of the sudden I get this blue screen error. I just had my computer repaired 5 days ago due to constant BSoD errors and had my Memory and Motherboard repaired, so I'm hoping the problem is not reoccurring. BSoDs used to occur about 10 times per day before the repair.

Today I just had this one blue screen. I just want to know if this just a random BSoD or if my computer broken again.

Attached is my minidump, thanks for the help.


memory exception probably caused by a driver. Please run these two tests.
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Driver verifier






Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startu... Read more

9 more replies
Relevance 65.19%

I have been getting a new BSOD error message, it was happened every 15 minutes or so while trying to play BF3 last night. Can anyone help me solve this?

I also ran a Memtest overnight, 8 passes and 0 errors.

-x64
-OEM
-Asus mobo, i5, PSU, 8GB Ram, are all 3 months old when I did a fresh Windows 7 install.

Answer:BSOD error 0x0000001e

Port Class (Class Driver for Port/Miniport Devices) and USBHUB.sys

Please run a system file check

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
AND

USB Driver - General Fix for Problems

2 more replies
Relevance 65.19%

Hi, my dad's Dell Vostro 620 has been suffering BSOD for a month.
I've re-seated the ram and disconnected and reconnected various sata and power connections, ran memtests, Avast Malware remove. Still no luck. Attached is my Blue Screen View file and zipped SF Diag tool report. Any help will be greatly appreciated.

Answer:BSOD on IE 10, error 0x0000001e

Hello and welcome willie mate some more system specs would be helpful for us to start I am no good at reading the dump stuff but for starters see if you can run these and any rubbish that gets picked up - delete it. Also is the machine in permanent BSOD? if so try safe mode for the first two links for file scanning.

System Info - See Your System Specs

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html<= DO NOT run on a SSD

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

* download from bleeping computer

9 more replies
Relevance 65.19%

Hi everyone.

As of late I have been getting BSODs very frequently. Usually it is when I am trying to start a game of League of Legends but sometimes it will occur right after I log in to my profile. I am going to attach BSOD logs for the last 3 occurrences. I thought I was in the clear when the BSODs stopped for two days but then started back up. Any help would be greatly appreciated, and thank you in advanced for your time.

Answer:BSOD error 0x0000001E

Another BSOD, so here are the files. Thank you for your time.

2 more replies
Relevance 65.19%

- x86 (32-bit) or x64 64bit
- the original installed OS on the system?Windows 7
- an OEM or full retail version?OEM disk but installed myself
- What is the age of system (hardware)? few days
- What is the age of OS installation few days yes i reinstalled

Answer:BSOD error 0x0000001e and others

showing a 1e and 3b error in debugger both suggest a memory problem ?

I suggest burn to CD (using an ISO burner) & run from boot memtest86+ for at least 5 passes, please move the sticks singly and together between slots to verify motherboard ram slots work as well as the ram sticks.

this test is not definitive but may pick up serious ram problems ?

let us know how it goes ?

1 more replies
Relevance 64.78%

Hello,

A few days ago I got a random BSOD with the 0x0..1E stop error. Now my computer will rarely boot and when it does it still randomly gets the same BSOD. I once got a 1D stop error but its mostly 1E that keeps happening. I run Windows 7 Professional 64-bit and this time I used a Windows DVD to start up my computer. One time and only one I got the error message (while booting the computer) "BOOTIMGR corrupt, system couldnt boot" or something like that. I restarted my computer after I saw that and it was gone. I've attached two ZIP files of two different .dmp files that were created today with about 15-20 minutes in between them. Is there something wrong with my bios? If not, what could it be?

Thank you for any support, greatly appreciated

Answer:Random BSOD stop error 0x0000001E, hardware error?

Also maybe worth noting that I had not updated drivers in a while, right after posting this I updated my monitor's drivers. The rest were up to date.

3 more replies
Relevance 64.37%

Hi!

I'm getting this BSOD 4-5 seconds after logging in.
This is not the first time it happens but the last time I figured out how to fix it by myself.
I simply used the boot tool via F8 at booting. I selected boot with the last functioning configuration and it ran well for about a week without problems.
This time the trick is not working and I'm getting the BSOD again.

Can anyone help?

Thank you

Answer:BSOD after login, error 0x0000001E

I've installed just now BlueScreenView and that's what comes up:


Code:
022113-15756-01.dmp
21/02/2013 10:39:38
KMODE_EXCEPTION_NOT_HANDLED
0x0000001e ffffffff`c0000005
fffff880`03bbad80
00000000`00000000
00000000`00000000
ntoskrnl.exe
ntoskrnl.exe+75c40 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.18044 (win7sp1_gdr.130104-1431) x64 ntoskrnl.exe+75c40 C:\Windows\Minidump\022113-15756-01.dmp 4 15 7601 282.888
I'm wondering what happened to ntoskrnl.exe

8 more replies
Relevance 64.37%

Hello,

Have had the errors for some time now, but haven't had time to troubleshoot.
Errors mostly occur while system is starting up. Has even occurred before Windows has started loading (not sure what the error was, some time ago now).

Have had the computer for ~2 years with the same OS running - Windows7 x64 retail.

Will start with memtest later today and will report back.

Thanks in advance!

Answer:BSOD error 0x0000001e while booting

Interesting set of crash dumps you have there.
There's several things we need to look at.
First one I'm going to suggest is a memory test overnight (or 5 to 7 passes) using this method.
RAM - Test with Memtest86+
It's time consuming but it's more reliable than the windows memory check in my experience.
I'm only suggesting this time consuming step because several of the crash dumps are pointing directly to a memory management based issue.

I also want you to run this (it's quick and easy)
SFC /SCANNOW Command - System File Checker

Code:
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+42a65 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041287, The subtype of the bugcheck.
Arg2: 0000000000000078
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------
BUGCHECK_STR: 0x1a_41287

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: LogonUI.exe

CURRENT_IRQL: 0

TRAP_FRAME... Read more

4 more replies
Relevance 64.37%

Hi guys since I desperate I need the expert's advice if possible...it's been a couple of months that i get BSOD with these reports but i can;t find out the cause. I followed all instructions to get a minidump file even without restarting on error , with no luck, meaning \i get no minidump file.I get the feeling that something is going on with the Volume shadow copy but I 'm not really that advanced to understand.
I attach two of the last reports generated hoping that some of you big guys might find something out, i'd appreciate every effort.
Thank you in advance.

More replies
Relevance 64.37%

Greetings,

I've been plagued with BSOD's generally while playing video games (STOP 0x0000001E). I can reproduce this error 100% of the time when playing Civilization 5. I've also been experiencing random computer restarts when doing tasks such as playing video games, watching videos or word processing.

When I started getting this error, I thought it may have been my PSU not supplying enough power to the graphics card, so I upgraded from a 400W to a 650W (running a Radeon HD 4870). I also upgraded my motherboard to an ASUS M5A97 (same CPU but upgraded RAM). Unfortunately, this did not fix my errors.

Recently, after updating some files (I don't recall which exactly), I've started receiving the following error upon system startup: "kdbsync.exe has stopped working". I have not resolved this issue.

I appreciate any help that can be provided.

Answer:BSOD playing Civ 5, error 0x0000001e

rddesautels, all the dumps you uploaded are quite old, and debugging on those may not be very effective.
Is there any latest dumps?

Run Disc Cleanup (Start> All Programs> Accessories> System Tools). Then follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

9 more replies
Relevance 64.37%

Refurbished Asus Essentio CG1330-7
Windows 7 Home Premium 64bit

Seems like I'm having a BSOD every hour since yesterday.
New to trying to fix a BSOD so I may not know how to do things.

Answer:BSOD many times in a day, error 0x0000001E

I know that was a barebones post. It seems like I get hit with a BSOD from no where.
Tried closing iTunes, BSOD. Opening Chrome, BSOD. Computer is booting up, BSOD.

2 more replies
Relevance 64.37%

Hi, all

For a while now i have been getting a 0x0000001E BSOD and I have no idea what is causing it. I've run memory tests, updated drivers for my GPU and ran a bunch of other tests, but the problem persists.
My pc is only 3 months old and it has been having this problem for over 2 months, so i figured the drivers would probably be up to date. At first the BSOD's only happened while using one program (second life), but recently it's shown up on other occasions as well, although I can't reliably recreate the error (which is what makes it so frustrating, since i have no idea what's causing it)
I hope someone here can help me.

Thanks in advance!

OS specs:
windows 7 64 bit home edition
original install
OEM version
system is 3 months old, so is the OS installation

Answer:I am getting a BSOD with a 0x0000001E error and can't find the cause

  
Quote: Originally Posted by Tallgeese


Hi, all

For a while now i have been getting a 0x0000001E BSOD and I have no idea what is causing it. I've run memory tests, updated drivers for my GPU and ran a bunch of other tests, but the problem persists.
My pc is only 3 months old and it has been having this problem for over 2 months, so i figured the drivers would probably be up to date. At first the BSOD's only happened while using one program (second life), but recently it's shown up on other occasions as well, although I can't reliably recreate the error (which is what makes it so frustrating, since i have no idea what's causing it)
I hope someone here can help me.

Thanks in advance!


It appears you are overclocking and if so stop. You have several different causes but if you are overclocking we have to fix that problem before we can work on the underlying causes.

8 more replies
Relevance 64.37%

This BSOD happens to me semi-regularly, mostly when recording using Cubase 5, and the three times it happened last night was the final straw for me to look further into this issue... Read submission rules and ran two error dump/debug dump procedures and attached results. Please let me know if you guys can help at all. Thanks!!

Additional Problem details provided by Windows after restart:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

System Specs are filled out in my Profile...

Answer:BSOD Using Cubase 5, error 0x0000001E

If no one has any ideas on this problem could someone post a link on how to interpret these error dump files that I could read over on my own?

5 more replies
Relevance 64.37%

Hello, I have been having a bsod every few days and its been really frustrating. i was hoping to get some help. dmp files are attached. this computer was running fine for the several months since i put it together and suddenly this starts happening. Im running windows 7 home premium.

Answer:BSOD STOP Error 0x0000001E

please help

9 more replies
Relevance 64.37%

Hello,
i'm having some BSOD, mostly in games but can happens while having some charge on the desktop itself. Don't know what's going on. Please help.

I'm running a win 7 home premium 64 bits with 2 yo hardware and installation

can't send the perfmon report. says Error:


An error occured while attempting to generate the report.



The wait for the report generation tool to finish has timed out.

Answer:BSOD while having a little charge, error 0x0000001e

Stop 0x124 is a hardware error

If you are overclocking try resetting your processor to standard settings and see if that helps.

If you continue to get BSOD here are some more things you may want to consider.

This is usually heat related, defective hardware, memory or even processor though it is"possible" that it is driver related (rare).






Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.
2) Ensure that the machine is adequately cooled.
If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.
3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
It is good practice to run the latest drivers anyway.
4) Update the motherboard BIOS according to the manufacturer's instruct... Read more

1 more replies
Relevance 64.37%

This computer is a new build, here are the specs.

Dual Intel Xeon E5-2680 2.7GHz 8-Core Processors
Sandisk Extreme Pro 240GB 2.5" Solid State Drive

NVIDIA Quadro M4000 8GB Video Card
NVIDIA GeForce GT610
EVGA 750W 80+ Gold Certified Fully-Modular ATX Power Supply
Supermicro X9DAI Motherboard (Current Bios)
32GB Samsung RAM M393B1K70DH0-CK0

Essentially I'm getting this error randomly, but mostly on booting or restarting. It could happen while using the windows install dvd, in safemode, or just while browsing the internet. Its very random. I always eventually get the computer up and running, but it typically takes 5 or more restarts.

I've run memtest, and all the ram checks out fine. I have not tested each individual stick, just all together.

I've been troubleshooting this for well over a week now and I'm at my wits end...I don't know where else to go. Any help would be huge!!

Thank you!
Dustin
Sent from my iPhone using Tapatalk
 

Answer:BSOD Error 0x0000001E - New Install

To give a more rounded picture of what's going awry, I would recommend downloading BlueScreenView, and have it open your dump files. It'll give some better information as to which file(s) may be causing the actual BSoD.
 

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Hello! So, I recently had this very bad problem with the BSOD. I don't know why, but eveytime I play a game, after half an hour, the BSOD occurs. This also happens when I just leave the PC on the desktop, opera, everything. Same error, 0x000001e. Please help me!

Answer:BSOD playing CS:GO or GTA 5 or anything else, error 0x0000001e

Hi scorpion,

There are no files in your upload.

Please follow the directions in the link below:
Blue Screen of Death (BSOD) Posting Instructions

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Recently i've been getting stop 0x0000001E each time i logon on my administrative account, im not really tech savvy so dont know why this happens if you guys can help i would be greatful...

Answer:BSOD upon logon, error 0x0000001E

Welcome
Your reports point toward hardware, lets make sure by taking the driver verifier. If you pass we will administer several hardware tests to determine the cause.
Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get th... Read more

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Hi Folks,

I use my HTPC for playing media using JRiver Media Center
It's new PC and worked with no issues for the first three months. First 0x0000001a error happened end of November and today it's 4th time. the errors also are getting more and more frequent. As far as I remember twice the error occurred while playing music, once when idle and once when watching a movie. All media were played from hard disk as opposed to internet streaming. My (active) internet usage on this PC is very low and 98% of time is spent on music and video. Absolutely no gaming, overclocking, etc.

SF Diagnostic report attached. Your help to identify and resolve the issue would much appreciated.

Best

Andromedasuite

Answer:4th BSOD on HTPC, error 0x0000001e

Hi Andromedasuite.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does no show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Also Free up the startup. Windows does not need any other program to auto start with it, but t... Read more

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This problem has come up just recently.

Full error message:

*** STOP: 0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF800030FCDF1, 0x0000000000000000,0x0000000000000007)

I've been attempting but struggling to access the info dump, if anyone can help me with that I would love to post that on here as well.

Specs (as far as my limited knowledge can go):

Toshiba Satellite P505-S8980
Windows 7 Home Premium 64bit
Intel Core 2 Duo T6600
6GB DDR2 Ram, 500GB HDD
Intel Integrated Graphics Chipset

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Hi all,
I have an HP Pavilion dv7 that BSOD every time I start up. Start up is extremely slow, and once I get to my desktop I get about 5 minutes before BSOD and shut down. When I ran a system scan, no integrity issues were found. I have attached the dump files. One last thing I noticed is that the computer is really hot. When I leave it on for a few hours, the keyboard is hot to the touch. Any suggestions? Thanks in advance.

Answer:BSOD every start up, error 0x0000001E

Security App

Crashes indicate Norton being a possible cause. Remove Norton and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free



   Information
Do not start the free trial of MalwareBytes, unselect that option when prompted.


Update and make full scans with both separately.


Scan your system with the following:

Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

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I have a machine that blue screens. No pattern has been identified except that it only does it when plugged into the port replicator. When the user has it at home, there is never a problem.

You'll notice by the minidumps this problem was happening a couple months ago then started again today. The user has been out of the office that whole time. We did not get a chance to fix it back then.

I spent the day upgrading drivers. There is a video card driver update left to do and it's highly possible that is the one. However, out internet comes to a screeching slow in the afternoon.

I've tried using Microsoft's debugging tools but was not getting very far when I ran across your site.

I've attached the zip as indicated in your instruction set for submitting to the BSOD board. The affected machine is a Windows 7 Professional x64 Sony Viao model number VPCZ212GX.

Thanks for all you guys do! Any help is greatly appreciated.
--
Quintin

Answer:Random BSOD, error 0x0000001e

Code:
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff800034621f0, the pool entry being checked.
Arg3: 0000000000000000, the read back flink freelist value (should be the same as 2).
Arg4: fffff800034621f0, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------
BUGCHECK_STR: 0x19_3

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System
Having a check for any solutions now, bear in mind, I am new to BSOD analysis.

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Not getting BScreens too often, perhaps once every few days. But this is the stop error I get:stop error 0x0000001e (0xffffffffc0000005, 0xfffff80002e86445, 0x0000000000000000, 0xffffffffffffffff)I can't upload the dump files on here.Thank you.

Answer:BSOD stop error: 0x0000001e

Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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I was on my comp for about... an hour or 2 and it BSOD'd it happened before but hasn't happened in a while til now i restarted it and its running good but i would like to know why its happening the error code is 0x0000001e i realize this won't fully help you guys so i included a system health report and the DMP report
OS= Windows 7 64 Bit
Installed less than a year ago
Full Retail

Answer:Random BSOD error 0x0000001e

Lets see where to start.

1-A three year old Lycosa.sys mouse driver. Update to latest.

2-Avast. remove and replace

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST
http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

If after that you are still having them upload the DMP's

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Afternoon all,

I apologise that this is my first post, however I am truly at a loss.

My build is:

Intel 4670k i5
Gigabyte Z87X-D3H
(4x4) 16GB Avexir Core Series (1600MHz)
7970 ASUS Matrix

This is a brand new build, of which I have experienced a number of BSODs during it's conception. I am now on my 5th install of Windows and still haven't isolated the issue.

So far I have:

- Memtest'd all memory modules, individually and in different slots (all 1 pass with 0 errors - I will run overnight for a greater number of passes as time has been a constraint).
- Removed my SSD to eliminate this from the possibilities.
- installed old/current/beta GPU drivers.
- Currently no AV installed to eliminate this as a contributing factor

The occurrences seem to have reduced, but not gone completely. I wish I had my previous logs to share, but this is my most recent install of Windows and my only log is now attached.

I am at a loss of where to go next other than perhaps update my motherboard's BIOS?

Any help would be greatly appreciated - apologies if I've left off any information (just ask).

Thanks, Adam

Answer:BSOD new build, error 0x0000001e

Hi CptSwagSauce.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Scan the system for possible virus infection with the following programs.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Do some Disc checks.
Re-seat the sata and power cables.

Amke it sure that the HDDis properly screwed there. Also, if possible, change the SATA cable and apply it in another port on the motherboard.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Let us know the results.

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Hi,

Getting this BSOD Stop error Stop: 0x0000001E

No mdp file is generated. Cannot seem to find anything noteworthy in Event Viewer either.

Anyone got any ideas? Generating the mdp file would help

The behaviour right before the error does not seem to be consistent either, sometimes im surfing the web. Othertimes there is virtually only 1 or 2 programs running.

Thanks

Answer:BSOD Error Stop: 0x0000001E

  
Quote: Originally Posted by ANFIELD29



No mdp file is generated. Cannot seem to find anything noteworthy in Event Viewer either.


Whatever, post it following the Blue Screen of Death (BSOD) Posting Instructions. A 0x1E BSOD may be caused by a wide range of reasons, from a device driver to the BIOS. Without seeing the files, nobody can get any idea.

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Processor: AMD Fx-8120 Eight-Core Processor 3.10GHz
RAM: 16.0 GB
System type: Windows 7 Ultimate x64bit
GPU: Nvidia GeForce GTX 670

The PC is about two weeks old. I have attached the .dmp files attached.
The error I am receiving is titled 0x0000001E.

Please help. Thank you in advance.

Answer:BSOD once every two days, error 0x0000001E

Also, here is some more information along with a attached .xml file.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80004478C0D
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

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Surfing the net on Firefox at least once a day I get blue screen, and if I'm lucky it may close and recover my graphics drivers, I've been on contact with Nvidia about the issue but nothing was done significantly apart from clean install in safe mode of my drivers, I've tried 266.58(current drivers), 270.61, 275.33, 280.26 and 285.27 Beta

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\092311-21200-01.dmp
C:\Users\Dave\AppData\Local\Temp\WER-38173-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows


Is Windows 7 . . .
- x86 (32-bit) or x64 ? = 64bit
- the original installed OS on the system? = Self Built system, had windows XP home 32x first, then windows Vista HP 64x, now windows 7 Ultimate 64x

- an OEM or full retail version? = Full Retail
- What is the age of system = coming upto 3 years now
- What is the age of OS installation = Installed 7 about 2-3 months ago

the rest of my system info is in "my system specs" below

Attachment 176577

Here's the DMP files created over the last ... Read more

Answer:BSOD while using Firefox (again) error: 0x0000001E

anybody? come on peeps, surely someone has something they can offer?

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I have an HP Pavilion p6210y:
Windows 7 Home Premium 64-bit
AMD Athlon II X4 620 Processor
6.0GB RAM
NVIDIA GeForce GTS 450

For the past few months, I have been BSOD-ing more and more frequently. Nowadays it just happens CONSTANTLY. Sometimes I'll boot up my PC and leave the room, when I come back it has already restarted. I have reinstalled windows by what I think you call System Recovery, and the problem still persists. Everything is OEM except for the video card and power supply (which I upgraded to handle the video card). I did this about a year ago and the computer is about 3 years old. Even before the upgrade, I experienced the blue screen here and there. I have tried using Eusing (no pun intended) and CCleaner registry cleaners, but to no avail. And one last thing, which is the reason I ended up signing up with the forums here... I just got a separate error code, described as Reference By Pointer. I have attached the dump files. I hope someone may be of help!

Answer:BSOD frequently, error 0x0000001E

Hi.
Update software\driver for your Atheros Wireless LAN USB device.

Software & Driver Downloads HP Pavilion p6210y Desktop PC - HP Customer Care (United States - English)
You can also use the hp update advisor.

And also this website Drivers for Atheros AR5007UX and Windows Vista.

Finish and post back.

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Hello,

I had just finished playing some Civ5 and a few minutes after, a random BSOD happened.

Just trying to get to the root of the issue, if there is one.

Thanks for any help.

(Used the DM Log Collector. File is attached with this post)

Answer:Random BSOD, error 0x0000001e

Your nVidia driver has been flagged.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80069674e0, fffff880100060dc, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9a30dc )
Download the latest version (337.88) and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

Test and report back.


Code:
3: kd> lmvm nvlddmkm
start end module name
fffff880`0f663000 fffff880`102ac000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Thu Dec 19 17:02:52 2013 (52B326BC)
CheckSum: 00C19112
ImageSize: 00C49000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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Hello all, I recently tried fixing a family friends computer, I reformatted and everything went fine for about 3 hour and then I started getting the 0x0000001e error at random intervals, I'd have it running on minecraft and nothing then I'd open spotify and it died, I then reset the computer and it did it near immediately and now it's running just fine. ( for about 10 min )
Any solutions?

Answer:Random BSOD, error 0x0000001e

My Current solution is to follow the instructions: Blue Screen of Death (BSOD) Posting Instructions

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I have started to get randomly this BSOD error: 0x0000001e

I ran the program as admin but still got errors with MSINFO32 and WINDOWS, all others I got ok.

Answer:BSOD randomly error 0x0000001E

Welcome
Looks like a driver, take verifier test
Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for... Read more

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My PC has taken to randomly BSOD while gaming (never had it BSOD when simply browsing). I'm hoping it's just a simple driver problem but I don't know which one. I've googled this problem and tried to rule some things like mem testing and removing certain drivers here and there but obviously not the right ones.

I never had a BSOD before installing SWTOR, a new mouse and a new keyboard. I'm guessing one of these things are to blame.

Now some specs:

Acer
Aspire M3910
Intel(R) Core(TM) i3 CPU 550 @ 3.20 GHZ 3.20 GHz
3GB RAM
64-bit Operating System

Has the original OS installed
OEM
I've bought it nearly 1 years and a 5 months ago.
I recently reinstalled the OS again after so many BSOD hoping it would fix it. I'm guessing this would have increased out of date drivers but updating as much as I can.
Zip file attached.
I believe that's everything that is needed, if you do need more info just ask.

Thank you for your time
Glen

Answer:BSOD while gaming, error 0x0000001e

Perfmon shows a problem with a PS2 mouse. If you're using a USB mouse it's safe to ignore this message.

You have a NETGEAR WNDA3200 Wireless 11N Dual-band USB Adapter
Win7 doesn't like these devices and will BSOD with them, particularly if using older (Vista) drivers
Here's my rant about them:





Quote:
I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


Why are you using this device when you have wireless built into the laptop?
This is the built in device: Realtek RTL8190 802.11n Wireless LAN (Mini-)PCI NIC

Your wireless USB adapter drivers date from 2008. Please:
- download a fresh copy of the latest Win7 drivers from the NetGear website. DO NOT use Vista drivers - if no Win7 drivers are available, get a new device (use the built in wireless card in the meantime)!
- uninstall the current drivers
- install the freshly downloaded drivers
- monitor for further BSOD's

FYI - the dumps see to point to a hardware issue, and the most likely issue is the drivers for the wireless USB device. If this doesn't stop the BSOD's, post back and we'll start working on hardware diagnostics.

... Read more

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Hello everyone hope you all had an awesome Christmas

I reinstalled my Windows 7 x64 about a week or 2 ago becasue it was feeling slow (no problems with it)

The new install has worked fine untill today when i started getting BSODs while using firefox, i think its related to firefox becasue when i have firefox open the computer have blue screend in about 5mins, but now when im wrighting this with IE it hasnt blue screend for 40mins.

I didnt see all the error codes but the last one which was 0x0000001e

Im going to reinstall Firefox and try it with a new profile to see if that helps.

Hope someone has time to help little me in these busy christmas times

Answer:BSOD while using Firefox, error 0x0000001e

Just got another BSOD after reinstalling firefox and tried using it with a new empty profile.

This time i didnt get the code but it said something about RAMDISK.sys
so i have uninstalled the radeon Ramdisk software

i also updated the attached file in my first post to include the latest minidump

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Hello everyone, as the title states upon startup of my Dell inspiron 620 I recieve a BSOD after loggin into my account.
the stop shows 0x0000001E
I am largely computer illiterate, so ill do my best at providing the needed information, however if I have missed something please let me know.
Thanks, Justin.

Answer:BSOD on start up, error 0x0000001E

Code:
Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
Start Menu\Programs\McAfee Public:Start Menu\Programs\McAfee Public
McAfee and AVG are both a frequent cause to BSOD's. Plus you shouldn't be running two antivirus software on your Pc. It would very well cause problems as BSOD's. Please remove them both using their removal tool: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Replace with Microsoft Security Essentials and Malwarebytes which are recommended from a strict BSOD perspective. Run a full scan with both (separately) once downloaded, installed and updated. Microsoft Security Essentials, Free antivirus for windows
Malwarebytes Anti-Malware FreeGood and Free system security combination


   Information
DO NOT start the free trial of MalwareBytes. Unselect the option when prompted.

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Startup Programs - Change

Troubleshoot Application Conflicts by Performing a Clean Startup Run disk check for errors on your Hard Drive(s) Disk Check
The following is for information purposes only. Any drivers in red should be updated/replaced/removed.

GEARAspiWDM.sys Mon May 18 18:17:04 2009 (4A1151C0)
CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys

The following is for information purposes only.... Read more

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Hi, about every few hours or so, I get a blue screen with a stop error of 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). I was hoping that you could help me find out what the problem is.

Answer:BSOD every few hours, error 0x0000001e

Hello, SergeantPepper. I will see if I can help you. I looked at the last 4 of your dump files. The one thing that was consistent was it being blamed by IaStor, which is Intel Rapid Storage (IRSR), not to be confused with Intel Rapid Staart.


Code:
iaStorA
start end module name
fffff880`0120c000 fffff880`01892000 iaStorA T (no symbols)
Loaded symbol image file: iaStorA.sys
Image path: \SystemRoot\system32\DRIVERS\iaStorA.sys
Image name: iaStorA.sys
Timestamp: Thu Oct 18 08:00:54 2012 (507FFD86)
CheckSum: 0008D6BD
ImageSize: 00686000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also blamed was


Code:

atikmdag
start end module name
fffff880`0f8f5000 fffff880`10b79000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Nov 20 20:30:27 2014 (546EA3C3)
CheckSum: 0121F198
ImageSize: 01284000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is your graphics driver.

I would like you to update the IRST, Avast and the Graphics driver.

To update the graphics driver I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from Latest AMD Catalyst Video Driver for Windows 7 . Once you have them downloaded, uninstall you current d... Read more

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I keep getting random BSOD 0x01e, I thought it was Norton and have since uninstalled, but still getting them randomly. See attached dumps.

Answer:BSOD randomly, error 0X0000001e

Do you get BSOD's in safe mode?

Start your computer in safe mode - Microsoft Windows Help

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Hey guys i need help, im having random BSOD mozzilla crash also after the BSOD computer reboot my MSE becomes out of date......

using MSE and MBAM

heres my log file from sfc /scannow

Answer:Random BSOD error 0x0000001e

somehow i cant attach the file wait

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For the past few months, my computer has been randomly deciding it doesn't like whatever i'm doing, and having a good ol' fashioned BSOD. It very rarely lets me know what the error is before restarting, so if it's due to any other errors, i don't know what they are - i only got this code from it recrashing while dumping the memory to disk.
I've tried a few basic things to try and sort it out (cleaned the registry, run various mal/spy/whateverware programs, etc), but i'm not that experienced with fixing computers - generally it comes down to a quick google search for the offending error.
The first BSOD's came immediately after my computer spent a month disconnected from the internet, and initially seemed down to Norton Antivirus (it came free, i thought the worst that could happen was that it wouldn't be very effective), due to various errors stopping once it was removed, but it's continued, and i can't work out any connection between the crashes and the programs i'm running at the time - it can crash 5 times in a day, or not have any problems for 2 weeks.
As far as i know, all the drivers are up to date, but again, i'm not that experienced - there may be ones i had no idea even existed.

Also, please, in your answers, treat me like i'm good at following instructions but a little thick. I'll be happy to give you any additional information you need, but don't assume i'll automatically know exactly what you mean, and if possible, link to any programs i might need.

Thanks.

Answer:Random BSOD's, error 0x0000001e

  
Quote: Originally Posted by NuklearAngel


For the past few months, my computer has been randomly deciding it doesn't like whatever i'm doing, and having a good ol' fashioned BSOD. It very rarely lets me know what the error is before restarting, so if it's due to any other errors, i don't know what they are - i only got this code from it recrashing while dumping the memory to disk.
I've tried a few basic things to try and sort it out (cleaned the registry, run various mal/spy/whateverware programs, etc), but i'm not that experienced with fixing computers - generally it comes down to a quick google search for the offending error.
The first BSOD's came immediately after my computer spent a month disconnected from the internet, and initially seemed down to Norton Antivirus (it came free, i thought the worst that could happen was that it wouldn't be very effective), due to various errors stopping once it was removed, but it's continued, and i can't work out any connection between the crashes and the programs i'm running at the time - it can crash 5 times in a day, or not have any problems for 2 weeks.
As far as i know, all the drivers are up to date, but again, i'm not that experienced - there may be ones i had no idea even existed.

Also, please, in your answers, treat me like i'm good at following instructions but a little thick. I'll be happy to give you any additional information you need, but don't assume i'll automatically know exactly wha... Read more

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Whenever I try to start up my computer, I will be able to use it for a few minutes then it will get the BSOD. It works fine when I use safe-mode though (I am using safe-mode right now too). It gets the BSOD whenever I try to use the "normal" mode I guess. I also used the SF diagnostic tool in safe-mode, and I hope that doesn't make a difference. I have recently started using Steam, but that was like 2 weeks ago. I am not sure why this is happening, and I would appreciate it if someone could help.

I have tried to restart, but that didn't fix the problem.

Answer:BSOD whenever I start up, error 0x0000001E

Norton

Code:
Start Menu\Programs\Norton AntiVirus Public:Start Menu\Programs\Norton AntiVirus Public
Norton tends to cause BSOD-s and seen it create several issues for users. Recommend uninstalling it with the Norton Removal Tool and replace with Microsoft Security Essentials. See if this stops the BSOD-s. Download and run the Norton Removal Tool to remove the Norton Product

Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows

Malwarebytes Anti-Malware Free



   Warning
DO NOT start the free trial of MalwareBytes, unselect that option when prompted.






   Tip
Make full scans with both separately.


Virus check
Scan your system with the following:

Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

Basic checks:
Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC... Read more

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Hello everyone. While playing earlier I got a BSOD when playing Leauge of Legends and was also in a skype call. BSOD I had months before was caused by a video card driver, didn't know if it was causing an issue again.

Thanks in advance.

Answer:BSOD playing LoL, error 0x0000001e

Hello nikotuck. The crash is a combination of a lot of failing factors. Let us describe.

Realtek PCIe GBE Family Controller, Realtek 10/100/1000 NIC Family all in one NDIS Driver

Code:
fffff880`02f8c9b8 fffff880`02c795d7Unable to load image \SystemRoot\system32\DRIVERS\Rtenic64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rtenic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtenic64.sys
Rtenic64+0xf5d7
And that is kinda old.

Code:
fffff880`02c6a000 fffff880`02cb1000 Rtenic64 T (no symbols)
Loaded symbol image file: Rtenic64.sys
Image path: \SystemRoot\system32\DRIVERS\Rtenic64.sys
Image name: Rtenic64.sys
Timestamp: Fri Jul 02 15:31:00 2010 (4C2DB8DC)
CheckSum: 00045D83
ImageSize: 00047000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Realtek

Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities

Code:
fffff880`02f8bda8 fffff880`02cf0010Unable to load image \SystemRoot\system32\DRIVERS\ASACPI.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ASACPI.sys
*** ERROR: Module load completed but symbols could not be loaded for ASACPI.sys
ASACPI+0x6010
And that is very old.

Code:
fffff880`02cea000 fffff880`02cf2000 ASACPI T (no symbols)
Loaded symbol image file: ASACPI.sys
Image path: \SystemRoot\system32\DRIVERS\ASACPI.sys
... Read more

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Hello!

- I am using Win 7 Professional 64 bits (OEM)
- This computer is just 1 month old.
- I have reinstall win7 once 2 weeks ago


Problems

1. When i start up my system (from turning off), I will get "Kernel-Event Tracing" error with message " "Microsoft Security Essentials OOBE" stopped due to the following error: 0xC000000D". This happens every single time.

2. I received 2 BSOD today with BugCheck Error. It has a message in event viewer as follows "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e....."

1st BSOD occur when I tried to open a game.
2nd BSOD occur when i open "cmd" and type "ipconfig" on the screen.

I have tried reset BIOS to factory default setting and Clean Registry, but it doesn't help.

I have attached the BSOD dump files and System health report in the thread.

Any help is greatly appreciated, Thanks in advances.

Answer:BSOD BugCheck Error 0x0000001e

Hello, welcome!

It appears SPTD is causing the problem. Please uninstall Daemon Tools, and then remove SPTD with this tool: http://www.duplexsecure.com/download...t-v174-x64.exe

...Summary of the dumps:

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Dec 21 23:31:45.822 2010 (UTC - 5:00)
System Uptime: 0 days 0:01:53.336
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : HIDPARSE.SYS ( HIDPARSE!HidP_GetUsages+2f )
BUGCHECK_STR: 0x1E_0
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x1E_0_HIDPARSE!HidP_GetUsages+2f
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Dec 21 16:33:23.162 2010 (UTC - 5:00)
System Uptime: 0 days 0:02:09.051
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectByHandleWithTag+10c )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: X64_0x3B_nt!ObReferenceObjectByHandleWithTag+10c
??????????????????????????????????????????????????????????????????????????????????????``

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Hello

Every now and then I'm getting BSOD's with error code 0x0000001e. It will happen about once a day and at any given time. This last time I was just web surfing and had windows explorer opened and paying music with iTunes. I received a windows crash report after reboot with this information on it:

BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6.1.7601
Service Pack: 1.0
Product: 256.1

I'm including my memory dmp. files
Please help

Answer:It Seems I'm getting a Random BSOD error 0x0000001e

IT looks like your BSOD is being caused by your Intel rapid storage driver:


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys

Probably caused by : iaStorA.sys ( iaStorA+63aa8 )

Followup: MachineOwner
---------
Driver Reference Table - iaStorA.sys

As you can see the driver is likely out of date:


Code:
kd> lmvm iaStorA
start end module name
fffff880`012b0000 fffff880`01936000 iaStorA T (no symbols)
Loaded symbol image file: iaStorA.sys
Image path: iaStorA.sys
Image name: iaStorA.sys
Timestamp: Tue Aug 07 11:43:10 2012 (5021378E)
CheckSum: 00090889
ImageSize: 00686000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update the driver from here: https://downloadcenter.intel.com/Default.aspx

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Hello,

I work as IT support and I have a user with a Lenovo T420 which blue screens randomly when she is working with it. I haven't been able to replicate it myself but I can see it in the logs:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 110613-6552-01.

What I have tried so far is reinstalling the computer, changing the disk to a new SSD (new reinstall) and then I only installed the bare minimum drivers and ran AIDA64 stresstest for 17 hours with no bluescreen. Then when I gave it back to her i bluescreened after 15 minutes.

Lenovo just wants me to try with "their image" but our custom images works fine on a hundred other T420 so I don't think that is the problem. Is it hardware relatated maybe?

If someone can help me find out what is causing the bluescreen I will be very grateful!

I have attached the result from the SF Diagnostic tool in a zip folder.

Best regards,
Micael

Answer:Randon BSOD Error 0x0000001e

Hi PermoMic. Let us try to minimize the issues.

Download and install Intel? HD graphics Driver for Windows 7 which is for your 2nd Generation Intel? Core? Processors with Intel? HD Graphics 3000.

Uninstall Deterministic Network Enhancer.

Then, let us know the situation.

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This problem has been persisting for a couple of weeks at this point. Only once have I been able to start my laptop up in regular mode without this error, but appeared every time before and after.

Specs (as far as my limited knowledge goes):

Toshiba Satellite P505-S8980
Windows 7 Home Premium 64bit
Intel Core 2 Duo T6600
6GB DDR2 Ram, 500GB HDD
Intel Integrated Graphics Chipset

DM Log zip file attached.

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Hi there, from some time my PC is acting strange. I get BSOD 0x0000001e when idling or just browsing and I'm not sure what causes the problem. I'd appreciate some help

P.S.: I attach the dump file

Answer:BSOD usualy when idling, error 0x0000001e

Hello crazybg.

The BSOD is caused by AVG TDI Driver. It is blocking the network access, and that's the reason behind the BSOD.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff8800dafa120, 0, 0}

*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
Probably caused by : avgtdia.sys ( avgtdia+755c )

Followup: MachineOwner
---------
Description here: Driver Reference Table - avgtdia.sys

Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

The AVG is blocking the Realtek network driver, it's failing.

Code:
fffff880`0dafa3b8 fffff880`07419cf8Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be lo... Read more

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All,

New the the forums, but frustrated and though maybe somebody could help me out. I get this random stop error (above) randomly when playing MMORPGs. I have tried a fresh install of Win7 Home Premium x64, but the error persists. I have tried to flash the BIOS, but get errors erasing blocks in the flash. Perhaps someone can help guide me. I do not want to shotgun hardware, but at this point, I am willing to try just about anything.

Answer:BSOD and Stop Error 0x0000001E - Sporadic

Hello sluggo97.

Avast is causing some problems there.

Code:
fffff880`055487d8 fffff880`03f05905Unable to load image \??\C:\Windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
aswMonFlt+0x21905
Description here: http://www.carrona.org/drivers/drive...=aswMonFlt.sys

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

You have reasons to do some more extensive system scan.

Code:
fffff880`05548ef8 fffff880`010f9000 ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)
fffff880`05548f00 fffff880`01110930 ataport!__PchSym_ <PERF> (ataport+0x17930)
fffff880`05548f08 fffff880`010f9000 ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)
fffff880`05548f10 fffff880`01110924 ataport!__PchSym_ <PERF> (ataport+0x17924)
fffff880`05548f18 fffff880`010f9000 ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)
fffff880`05548f20 fffff880`01110840 ataport!__PchSym_ <PERF> (ataport+0x17840)
fffff880`05548f28 fffff880`010f9000 ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)
fffff880`05548f30 fffff880`01110834 ataport!__PchSym_ <PERF> (ataport+0x17834)
... Read more

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I have been plagued with this BSOD for a while now. I have ran my driver utility and as far as I can find I have the most current version of the BIOS. I ran a system scan that said it found no integrity problems. I will attach the minidump file and pray that the issue is simple and just evades me. This computer is very imprtant to my wife due to the fact that she uses it for school.

Thank You,
Michael
OS: Windows 7 Home
Prossessor: AMD Athlon II

Answer:Random BSOD with error code 0x0000001E

crud: just had another BSOD. This is getting old. I used to get one for BUGCODE_USB_DRIVER but I think I finally got that one done. This one seems more generic and I am gettingmore frustrated by the day. Please help if at all possible....Thanks again

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Hi Guys,

For the past few months I have been getting very random BSOD/Crashes (the pc will just freeze and restart without getting a BSOD and then it leaves no Minidump file), and this mostly happens when playing Battlefield 3, but not always.

The latest BSOD I got was yesterday and the error code was

STOP: 0x0000001E (0xFFFFFFFC0000005,0xFFFFF80003AE887B2,0x0000000000000000,0xFFFFFFFFFFFFFFFF)

I ran memtest86 for around 2 hours with 2 passes and got no errors. I have downloaded Driver Checker and updated the few drivers that were not fully updated. This morning I started playing BF3 and my computer froze and restarted again, but with no BSOD. When I checked my Minidump folder, no file was created. No file has been created for the past month or so. It only randomly posts a minidump file to its folder. I don't know why.

At current I am starting to get 3-5 Crashes/BSOD per week.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Win 7 Home Premium x64
- an OEM or full retail version? Full retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 12 months
- What is the age of OS installation (have you re-installed the OS?) 12 months

Please find attached the Windows_NT6_BSOD_jcgriff2 folder & the PERFMON HTML file.

Many thanks in advance

Answer:BSOD playing Battlefield 3, error 0x0000001E

In the meantime I have also run a Chkdsk from out of windows (at startup). I have been reading many posts in the forum with issues that sound similar to mine and a lot of them say to run Chkdsk, so I did Don't really understand the results, but please find the event file attached.

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Thank you for you assistance.

This is a complex situation, as I've been dealing with Electronic Arts/Bioware tech service for months now - "change this, download that, install it and uninstall that..."

Essentially, the game SWTOR has never run without crashing - other than the two weeks of beta during which time I experienced NO crashes! Ironic. Game crash is always either MSVCR90.dll or RemoteRenderer.dll.

Now that I've messed with it so much, I'm getting BSODs. To be clear, I was NOT getting BSODs until recently - ONLY the game would crash to desktop.

The computer this is running on was brand new when the beta launched Nov 2011.
Clean install of Win 7 x64 on a brand new WD HDD. Specs below.

I partitioned the HDD, with onlyOS on "C:" drive, everything else on "D:".

In the past three weeks I've formatted "C:" and reinstalled Win7 x64 twice - as per EA/BioWare tech support.

What they had me doing was uninstalling / reinstalling ALL dotNET framework files, and ALL C++ files. This is when I began to have BSOD.

All of my drivers are up to date, ram has passed Memtest86 (actually installed second/alternate set of ram from my second machine which is down atm - waiting for RMA MoBo from Asus - no change in behavior).

As this is a long post, I will include system specs and ATTACHMENTS in just a moment.

Answer:BSOD playing SWTOR, error 0x0000001e

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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Hi, according to the guidelines, I'm starting a thread here with my problems.

I keep getting this "STOP 0x0000001E" error on my computer, with no apparent cause. The closest my own troubleshooting has gotten me is to identify a missing driver, or outdated driver. However, upon checking my "Device Manager," everything appears to be up-to-date.

My system information:
DELL Studio XPS Laptop 1640
OS: Windows 7 Home Premium (64-bit)
Processor: Intel(R) Core(TM)2 Duo CPU T9550 @ 2.66GHz 2.67GHz

As per the "BSOD Posting Instructions," I've attached my "Systems Diagnostic Report" and the "BSOD Dump & System File Collection Report" as a single .zip file to this post. Please let me know here if any other information from me is required.

Much thanks.
[EDIT] Whoops, my genius self has forgotten to attach the files. >>

Answer:BSOD: STOP error 0x0000001E (New hardware?)

Perfmon shows issues with your Microsoft Security Essentials software. Please do the following:
- download a fresh copy of the Security Essentials software
- uninstall the current software
- install the fresh copy of the Security Essentials software

MSINFO32 shows:
approximately 97 STOP 0x1E errors blaming the kernel (core of the OS)
5 STOP 0x76 blaming iexplore.exe (unusual)
10 STOP 0x9F blaming USBSTOR (dump files may reveal another driver)

Only 2 dump files were in the upload (5 and 6 Jan 2012) - both were STOP 0x1E
These each blame the kernel (core of the OS) and are memory access errors (c0000005)

Right now I suspect the drivers for your Ricoh memory card reader - as they date from 2006.
Please update them from the PC Manufacturer's website immediately
Then monitor for further BSOD's

If the BSOD's continue, please post back and we'll try Driver Verifier on all 3rd party drivers.

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010612-14430-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan 6 05:42:32.664 2012 (UTC - 5:00)
System Uptime: 0 days 0:38:16.272
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4977d )
BUGCHECK_STR: 0x1E_c0000005
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: X64_0x1E_c0000005_nt!_??_::FNODOBFM::_string_+4977d
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffffa80`064bb7a7 00000000`00000000 000... Read more

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Hello, few days ago I bough a new PC(Not build, only parts). A friend of mine helped me to built it up from scratch and everything was perfect. 2 Days ago I was writing a school assignment on word, and suddenly BSOD came, thank god word autosaved my document. Ever since then my pc tends to BSOD randomly and everytime its the same error. I just got one right now writing this post. I'm not very experienced in the whole BSOD thing, I hope someone can help me .
The first file is from the BSOD i got while I was writing this post, the other one is from earlier today. There is only these 2 files at my Windows/minidump section.
My windows is installed on a SSD card, if this helps...

Answer:Random BSOD's with a new desktop PC, error 0x0000001e

Your Windows installation is counterfeit, you have a Lenovo PID on a Gigabyte retail motherboard.


Code:
Host Name: VYTAS-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Vytas
Registered Organization:
Product ID: 00426-OEM-8992662-00497 ---> Lenovo PID

Original Install Date: 2014-09-30, 04:20:47
System Boot Time: 2014-10-02, 14:30:46
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z97X-Gaming 3
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~3080 Mhz
BIOS Version: American Megatrends Inc. F4, 2014-05-15
Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliab... Read more

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Hey guys,

So I have had this code appear both while the system was idling and while gaming (which told me it was a background process possibly). I ran driver verifier to recreate the BSOD and was successful. I ran "whocrashed" and it indicated the probably cause was unknown. I've ran the process twice (the verfier resulting in BSOD, and running whocrashed). I get the same code and unknown statues. I could not attach the zip folder for the uploader would reset everytime around 30%. I have included a clean mediafire link with the zip folder. I would appreciate any feedback, thank you in advance.

MEMORY DUMP download: http://www.**************/download/3...btr/MEMORY.zip

Synopsis:
On Wed 3/11/2015 7:52:41 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x1E (0xFFFFFFFF80000003, 0xFFFFF800030D14D8, 0x2, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: KMODE_EXCEPTION_NOT_HANDLED

Answer:BSOD while system idling, error 0x0000001e

Did you miss the instructions at the top of the page for getting help with BSOD's?

Try again - read carefully:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

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reinstalled windows7 didn't work

here's the dump file

thx!

Answer:BSOD serveral times a day, error 0x0000001e

First, fill out your system specs. Click the link in my signature to do it.

Second, where did you get your drivers? Did you install drivers?

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I am able to use my computer only in safe mode. I tried a system restore but that didn't help. I ran malware bytes and super anti spyware but didn't come up with anything more than cookies. Then I downloaded a utility to identify the driver, blue screen view was the software. It found one driver that was involved, ntoskrnl.exe. That's all I know.

thanks for any help you can give me,

Kathy

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I've been constantly getting BSOD at random times ever since I updated to Windows 10. It usually happens when I am playing a game, but can also randomly happen when I'm just browsing on the internet.

BRIAN-PC-Tue_11_01_2016_144757_85.zip

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Since about 7 months back I've been experiencing a BSOD on my Toshiba Satellite C655D-S5529 laptop. It would happen upon logging into my account and would only stop if I booted up in safe mode. Other people use the computer too so I can't be quite sure what may have caused it but since this week it has actually booted up twice, including now, without being in safe mode and hasn't blue screened. The BOSD always returns though so I'm sure this time will be no different. I was wondering if anyone could help me resolve this issue as I would love to be able to use this laptop again. Any help is greatly appreciated.

Answer:BSOD for the past several months, Error 0x0000001E

Please follow fully - Blue Screen of Death (BSOD) Posting Instructions

Use the "Grab All" option.

Update your System Specifications with Speccy, and then copy this information into your System Specifications: Go to your UserCP, and then select Edit System Spec in the left pane. Copy the information from Speccy into the required fields. These System Specifications will then follow your every post.

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Hello there, everybody! First time poster, so I apologize in advance for any issues.

I have a Gateway FX6860 Desktop
Intel i7 Quad Core 2600
8.00GB DDR3 Memory

Anyways, I've been having a very annoying problem with my computer crashing fairly consistently with BSODs whenever I try to upload something like say photos to my DeviantArt account. But recently, it has expanded to when I try to connect to a network. It connects for like 5 seconds before crashing. None of these issues happen when in safe mode, which is how I'm writing this now. But it concerns me quite a bit, this desktop wasn't cheap. And this is my school/3d modeling/gaming computer so this isn't a good situation.

System Restore was unsuccessful and merely delayed the problem.

Here's the basic error code. It has been fairly consistent with these codes.

BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800CE78C40
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0

I've attached the .zip files of my error report. Hopefully someone can help me understand and fix this.

Answer:BSOD repeated crashes, error 0x0000001E

Norton is a frequent cause of crashes. Please uninstall it with its removal tool.

Use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Help protect your PC with Microsoft Security Essentials

Malwarebytes Free
Do not start the trial version of MalwareBytes

You may also take a look at:
Good & Free System Security Combination

Make scans with -
TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

Online Virus Scanner Eset

Free up the start-up, nothing except the antivirus is usually needed.
Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow

Full tutorial here:
SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:
Disk Check

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.
DuplexSecure - FAQ

As an alternative, many peopl... Read more

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This HP laptop is just randomly BSOD when I log in to Windows and when computer is idle. These are the codes I get:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFFA8003D9BB88
BCP3: 0000000000000000
BCP4: 000000007EFA8000

I have reformatted the HD and still have this problem. I want to say it's norton just because I hate norton!
I have attached the zip file.

Answer:BSOD Random and when loging in. Error 0x0000001E

Welcome to SevenForums.

Your dumps do not give much information, but lets start with uninstalling Norton AV.

Code:
Start Menu\Programs\Norton Internet Security Public:Start Menu\Programs\Norton Internet Security Public
It often contributes in BSOD-s.

Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials, Free antivirus for windows.
Malwarebytes Anti-Malware Free
Good and Free system security combination




   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Code:
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6233, 310.50 KB (317,952 bytes), 9/28/2011 10:34 AM)
Update your graphic drivers in the following manner:




Quote:
Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program:How to Clean Left Over Driver Files with Driver Sweeper



HP Pavilion g6-1a00 Notebook PC series*-* AMD High-Definition Graphics Driver - HP Business Support Center
Perform a System File Check to check the integrity of all protected Windows 7:Click on the... Read more

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I recently did a factory reset on my HP Pavillion dv6 laptop, and since then I have been getting BSODs within around 10 minutes of my computer being started up in normal mode.

I'm currently using safe mode with networking.

Whenever the BDOS happens, it is always this error; (Took the clearest picture I could manage.)

Attachment 366974

And the required zip file: Attachment 366973

Please help, I have no idea what's wrong. Google is not friendly when you're looking to fix these kind of things.

Answer:BSOD within ~10mins of startup, error 0x0000001e

Hiya and welcome to SevenForums!

Code:
BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\drivers\btwampfl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for btwampfl.sys
*** ERROR: Module load completed but symbols could not be loaded for btwampfl.sys
Probably caused by : btwampfl.sys ( btwampfl+39357 )
This is the Broadcom Bluetooth Driver, update it.

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Windows 7 Home Premium 64bit. Bought as a student upgrade edition online. The computer is mostly new.
I put it together myself and it hasn't had any problems until now. I had League of Legends up in the background, and I was surfing on Firefox when my mouse cursor...changed. It looks glitchy, becoming white/multicolored lines and looking fuzzy. I know that isn't right, so I immediately restarted my computer. After a few minutes it BSOD'ed, and now I am officially worried.
Thanks in advance for any help.

Answer:BSOD while using Firefox/gaming. error 0x0000001E

Code:

The crash was blamed on Lachesis.sys, your mouse driver. Your driver may have become corrupted. Update the driver, and if it is already at the latest update, uninstall and re-install the driver using Installing and updating drivers in 7 as a reference.

To fully re-install the mouse driver, use the following steps.Click Start Menu
Right Click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Expand Mice and other pointing devices
Right click the device
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
Restart your computer
Install the latest driver for the device once Windows starts.

Alternatively:Login as an adminstrative user.
Click Start Menu
Click Control Panel
Click Hardware and Sound
Click Device Manager (the last link under Devices and Printers)
Expand Mice and other pointing devices
Right click the device
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
Restart your computer
Install the latest driver for the device once Windows starts.
You should also update your SaiK0728.sys driver.
I also note Daemon Tools is installed on your computer. Please remove Daemon Tools, as it uses a driver called dtsoftbus01.sys that i... Read more

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Hi, thank you for viewing thread and your time.

In the past 3 days I've been receiving a lot of BSOD.
Through some research I've used event viewer > bugcheck > and found multiple listings of " The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff803177345b5, 0x0000000000000000, 0x00007ff793590000). "

I have attached multiple dump files following the how to post BSOD thread tutorial.

Please let me know if there are any other information I can provide

Thank you!

Answer:BSOD ! error 0x0000001e ! More info in thread

Hi xtweetroar & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:
**************************Mon Sep 28 04:05:52.801 2015 (UTC + 5:30)**************************Loading Dump File [C:\SysnativeBSODApps\092715-35281-01.dmp]

Windows 8 Kernel Version 10240 MP (8 procs) Free x64

Built by: 10240.16463.amd64fre.th1.150819-1946

System Uptime: 0 days 0:24:21.577

Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 )

BugCheck 1E, {ffffffffc0000005, fffff803177345b5, 0, 7ff793590000}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)

Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff803177345b5, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 00007ff793590000, Parameter 1 of the exception
BUGCHECK_STR: 0x1E_c0000005_R

PROCESS_NAME: etdctrl.exe

FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!RtlImageNtHeaderEx

CPUID: "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"

MaxSpeed: 2300

CurrentSpeed: 2295

BIOS Version N56VM.206

BIOS Release Date 04/13/2012

Manufacturer ASUSTeK COMPUTER INC.

Product Name N56VM

??????????????????????????????????????????????????????????????????????????????????????``
**************************Sun Sep 27 09:29:24.083 2015 (UTC + 5:30)**************************
... Read more

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Currently i have been blue screening in only one game. I have played Battlefield 3 for 5 hours straight with no problem. Age of conan for 2 hours no problem. And Blacklight Retribution for 3 hours no problem. Only APB: Reloaded is giving me any sort of crashes, freezes, blue screening. Before i repaired the files through the game launcher, i received bsods 3 seconds after spawning in to the world. After repairing APB would just freeze with repeating sounds after spawning (i could stay in the login screen all day), so i then played in windowed mode which fixed the sound repeating and freezing. But just now i played APB for aprox 40 minutes and decided to get off and do something else. Except right when i closed the game and arrived at my desktop, i blue screened again.

I have checked my memory using the windows 7 tool. I also tried putting my gpu and cpu at stock defaults but that did not fix it.

I have updated everything in my computer except my bios. A fix would be awesome I love playing APB but at this rate im forced to give up on it and play other games.

Answer:BSOD while playing only APB: Reloaded, error 0x0000001e

Second page

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Hi guys,

I am having some problems with my notebook, I hope someone could try to understand what is wrong with it!

I've had my Asus Zenbook for almost 4 years and couldn't be happier, but over the last couple of months I've been experiencing unusual slow downs, random freeze of the computer (especially when browsing Chrome for a couple of hours) that I can only solve by turning the notebook off via power button, and, more recently, BSOD.

Sometimes I get an error message "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now." BSOD are not always the same, but most of the time they refer to 0x000001E o 0x000001A, with messages like "0x000000BE an attempt was made to write to read-only memory" or relative to "Memory dump" problems.

These problems disapper in Safe Mode.

I am really not good with computers but I have tried to research as much as possible. Tell me if some more info is needed. I've asked around and they suggested to check the integrity of RAM, SSD, CPU, Motherboard (see below), nw I am thinking there might be some faulty driver, but I cannot figure out what to try at this point.

I am attaching a MiniDump file of the latest BSOD.

Thank you very much for your help.

____
Troubleshooting attempts so far:

- Antivirus scan with different softwares (Windows Defender, Avast, Malwarebytes): nothing found;
- System recovery with new install of OS: nothing... Read more

Answer:BSOD and random freeze, error 0x0000001e

Hi Dario,
from the event log
La struttura del file system nel disco ? danneggiata e inutilizzabile. Eseguire l'utilit? chkdsk nel volume OS.

please run
Chkdsk /r
then sfc /scannow.

Are you using Virtualbox, this was reported as having insufficient memory resources

you also had this
Popup dell'applicazione: Windows - File danneggiato : Exception Processing Message 0xc0000102 Parameters 0x000007FEFCBF819C 0x000007FEFCBF819C 0x000007FEFCBF819C 0x000007FEFCBF819C
Roy

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