Computer Support Forum

BSOD from Ndis.sys,ntoskrnl.exe & ataport.sys. DMP FILE INSIDE!

Question: BSOD from Ndis.sys,ntoskrnl.exe & ataport.sys. DMP FILE INSIDE!

Here is the dumpfiles

http://sdrv.ms/17NJyVN

Basically ive been having the problem for a few months now, it wasnt as frequent BSOD to start but now the last 2 weeks its been every 2-3 hours, ive tried removing programs from the last few months and downloading driver after driver but i cant seem to find the source of the problem, if you need anymore info feel free to ask.

Relevance 100%
Preferred Solution: BSOD from Ndis.sys,ntoskrnl.exe & ataport.sys. DMP FILE INSIDE!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BSOD from Ndis.sys,ntoskrnl.exe & ataport.sys. DMP FILE INSIDE!

Are you using a USB PC Port adapter from 2Wire?

The driver, 2WirePCP.sys seems to have caused the Blue screen that generated the dump file.

I would get an updated driver.

5 more replies
Relevance 83.23%

I get the BSOD most commonly if I'm streaming a video file to my PS3 via PS3 Media Server.

I've never had to deal with a problem like this before, so I'm hoping I get can get some help without having to reinstall windows altogether. I put the two required reports in a zip like the Posting Instructions thread said to do.

- x64
- I upgraded to Windows 7 from Vista
- Full Retail
- The laptop is a few years old. Not sure on the exact age. I got it from my dad

Also, even though the PERFMON says that I don't have an anti virus program, I have Malware Bytes...

Answer:BSOD using PS3 Media Server(ataport.sys & ntoskrnl.exe)

These crashes were caused by memory corruption probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+


Driver Verifier






Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can ... Read more

9 more replies
Relevance 79.13%

Hi,

I just moved, this weekend from a HDD to a SSD and installed a watercooling for my CPU. After cloning my disk, I had multiple BSOD, so I decided to use the MediaCreationTool.exe to do a new clean install. But I'm still getting BSOD. It happens quite randomnly (twice during the login screen, the last BSOD).

Thanks for your help.

AUGUSTIN-PC-14_04_2017_165059,93.zip

Answer:BSOD caused by ntoskrnl.exe and ndis.sys

I just had two new BSOD. WhoCrashed:

Code:
On Sat 15/04/2017 00:33:37 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801A78491B4, 0xFFFFC681C9086C00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Fri 14/04/2017 23:55:00 your computer crashed
crash dump file: C:\Windows\Minidump\041417-14015-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16BF70)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF803706C61B4, 0xFFFFDE00C3C6E850, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this probl... Read more

2 more replies
Relevance 78.31%

Having some dumps occuring. Noticed some fuzzy/distorted windows recently and had a few dumps. Drivers seem to be all up to date but the issue is still occuring. I have attached some dumps, any and all help is greatly appreciated! Thanks!

-Matt

Answer:ndis.sys and ntoskrnl.exe BSOD - Distorted graphics

Related to sbfwim.sys Sunbelt Personal Firewall NDIS Intermediate driver. I would remove to test.

1 more replies
Relevance 78.31%

the crash happens randomly. i dont know what other information to give besides that. memtest has passed and i have done a virus scan as well. nothing has showed up., i'm currently testing the HD with seatools.

Answer:Random BSOD WhoCrashed ndis.sys and ntoskrnl.exe

Hi,
I am extremely sorry that this thread was not attended to. There are not many people in this field.
In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


Regards,
Pranav

1 more replies
Relevance 77.9%

Hi,

I hope someone can help me !

I have high latency readings for NDIS 6.20 and ataport.sys my specs are:

Windows 7 professional 64
No wireless card
Killer e2200 gigabit Ethernet controller
MSI G-45 Gaming motherboard
No third party firewall or anti virus

I have heard bad things about this Ethernet adaptor but it is built into the board so is there any way to stop the high latency ? Would it be causing problems with the ataport.sys also or is this a separate issue?

Many thanks !

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Relevance 77.49%

Hi all, I've tried searching for a few months to no avail, but these issues have been occurring for a while now and I turn to the wisdom of the masses;
I've been getting pretty infrequent random BSOD errors. Most of them have no bug check string and blame ntoskrnl.exe or ndis.sys

Attached are the SF Diagnostic tool's findings with a fetch all. Unfortunately I have little experience with BSOD's so I have no idea how to read dump files and the like.
Attachment 265797

I do however think that the issue is related to drivers, as my pc is very new, and only suffered issues after I copied my files and settings across, but I think I may have copied too much when getting my old files such as really old outdated drivers, but I have no idea how to get rid of them as they are not made very obvious as to what they are in hardware manager, and I have downloaded and updated all the drivers for the relevant parts of my pc that I know of (my profile has my stats but I will also post a screenshot from speccy here)
Attachment 265800

I have also run a memtest+ with about 8 passes with no problems.

The issue seems to occur most often when watching videos from my external hard drives or online streaming etc. but this may just be me being paranoid.

The issue is very intermittent as it can go weeks at a time with nothing happening...

Thanks very much for taking the time to give me a hand!

Answer:BSOD errors with different strings caused by ntoskrnl.exe and ndis.sys

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If memtest comes clean, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that ... Read more

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Relevance 76.67%

Hello im new here and this is my first post.
Im getting a BSOD but only while my ram memory modules is at XMP (profile1) 2400mhz if i select (profile2) 2133mhz then its not happening and i really want to know why its happening cause my MB and CPU supports the ram at that speed. Sometime im trying to change TRP, TRCD, TRAS and getting like a more time while playing or browsing net till i get BSOD. One more thing i know its not on this page but when im playing games or browsing sometimes when i dont get a BSOD the Mozila or some game is just crashing with no error logs or nothing just straight to desktop. About net browsing blue screen if i have only 1 tab open and its not a flash player plugin tab like then i dont get a BSOD but when i have 3 or more tabs open like lisening to music and downloading something, surfing the net then suddently the BSOD happens.

Thanks in advance and sorry for my bad english...

Answer:BSOD while playing games or browsing internet. (ntoskrnl.exe ndis.sys)

It appears your installation is counterfeit, no support may be provided until a genuine activation has been used on a clean install.

Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.

2 more replies
Relevance 69.7%

hello..
I am having a problem with my laptop, with vista home prem. installed on it
I've been having this blue screen (blue screen of death) everytime I start my pc up

I can only login on safe mode which I am right now..
I scanned the first time with kaspersky when he only found 1 virus now i scanned it again it shows 7 viruses, 3 supposably quarantined, 1 repaired, 1 removed
I know for a fact that it didnt remove it cause thats what it said ast the firsdt scan
any help would be very appreciated

here is my hijackthis




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:59:46 PM, on 8/15/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Safe mode with network support


Edit by chaslang: Inline HJT log removed. READ & RUN ME FIRST. Malware Removal Guide sticky not followed.Click to expand...


 

Answer:NTOSKRNL-HOOK virus, BSoD, Hijackthis inside

Welcome to Major Geeks!

Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First. If TDSSserv is not found, just continue on with the READ & RUN ME.
TDSSserv Non-Plug & Play Driver Disable

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.
After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip g... Read more

1 more replies
Relevance 69.29%

Hi guys, I got my 3rd BSOD today when I left the computer alone for an hour. I got the previous 2 when I was multitasking as usual but doing nothing more complicated.

I have read many articles with similar problems, but the cases and solutions are too different.

+ info:
- freshly installed seagate HDD (see ins specs)
- ux theme patch, custom themes, explorer.exe and some others patched, custom boot logo

Attachment 169757

Thank you for the help!
Speedgamer

Answer:ataport.sys, ntoskrnl.exe, tcpip.sys

  
Quote: Originally Posted by speedgamer01


Hi guys, I got my 3rd BSOD today when I left the computer alone for an hour. I got the previous 2 when I was multitasking as usual but doing nothing more complicated.

I have read many articles with similar problems, but the cases and solutions are too different.

+ info:
- freshly installed seagate HDD (see ins specs)
- ux theme patch, custom themes, explorer.exe and some others patched, custom boot logo

Attachment 169757

Thank you for the help!
Speedgamer



Easy, these were Related to snapman.sys Snapshot API from Acronis. Yours is 5 years old

3 more replies
Relevance 62.73%

I'd restored my laptop to the factory settings due to multiple BSoDs some 3 months back. But it didn't solve the problem and I've had 13 BSoDs in this period. Apart from the BSoDs I've had problems with slow boot up, freezing and random overheating issues. Updating the drivers have ameliorated boot up and freezing issue but the overheating issue has now exacerbated. I've had two shutdowns due to overheating. I've tried cleaning fan and heat sink but it seems to have aggravated the problem. I'm not very technologically savvy. I tried out various things I could do like restoring to factory settings, updating the drivers, cleaning up the machine, running anti-malware and anti-virus, memtest86, BIOS and UEFI diagnostics but I'm fast running out of ideas. I've followed the instructions given in 'how to start a thread' and have attached folder containing various logs. If I'm forgetting something to mention here the please do tell me. I hope to find the solution pretty soon.

Thanks and regards,

enoon

Answer:BSoDs with drivers hal.dll, ndis.sys, bmcwl664.sys, ntoskrnl.exe

bump

9 more replies
Relevance 61.5%

Hello All,

My XPS 13 9350 has been BSODing again after a few months of relative stability.

I've ran memtest86, 20 runs without errors, chkdsk, sfc/scannow, and DISM scanhealth all returning without errors or integrity violations. I've also used Whocrashed to analyze the dump files, but it cannot tell me which drivers are bad or have gone wrong.The only common factor is that the errors are consistently associated to ntoskrnl.sys and ndis.sys (also ntkrnlmp sometime before).

Also to note, the most recent dump was a driver verifier BSOD if that helps.

I have attached the dump files to the thread, and would appreciate your assistance again.

Thank you!

More replies
Relevance 61.5%

Hello All,

My XPS 13 9350 has been BSODing again after a few months of relative stability.

I've ran memtest86, 20 runs without errors, chkdsk, sfc/scannow, and DISM scanhealth all returning without errors or integrity violations. I've also used Whocrashed to analyze the dump files, but it cannot tell me which drivers are bad or have gone wrong.The only common factor is that the errors are consistently associated to ntoskrnl.sys and ndis.sys (also ntkrnlmp sometime before).

Also to note, the most recent dump was a driver verifier BSOD if that helps.

I have attached the dump files to the thread, and would appreciate your assistance again.

Thank you!

Answer:Random BSODs on Dell XPS 13 9350 (ntoskrnl, ntkrnlmp, ndis)

Hi ColonelPanic,

What makes you think the last crash is a driver verifier crash?

Please check Dell for driver updates or reinstall drivers, for everything.

I've never seen certain Windows drivers occuring in crashes, except the TP version. Including the various crashes with the Windows drivers would suggest a usual cause of hardware if driver updating/reinstallation doesn't help. In the case of hardware we could try some tests, but ultimately it won't be easy to troubleshoot hardware from laptops because the hardware isn't easy replaceable.

2 more replies
Relevance 60.27%

https://drive.google.com/open?id=1BJhjrNSaa6rIpQW1d4R_7aFvTuC0Czqx

google file of the .dmp, just started happening 2 days ago after an update so i'm assuming it's software related, doesn't happen constantly, sometimes i can go hours without blue screening, get a DPC watchdog violation when i let it error report

The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0x0000000000000000, 0x0000000000000000). 

More replies
Relevance 59.45%

This has been extremely frustrating for me. I come home from working and my cousin tells me my computer keeps going blue and restarting. So now my computer will only run in safe mode. I have spybot/Kaspersky(won't run in safe mode)/AVS4 none of them seem to do the trick. From what I can tell it seems to be the win 32 virus, every time I get rid of it it seems to come back. I would get rid of it then my computer would be fine now it won't run in normal at all.

This is the message I get on blue screen (no images sorry)
STOp: 0x0000008E (0xc0000005, 0x8421C487, 0xC56F6DC, 0x00000000)
ataport.sys - address 84216487 base at 84216000 date stamp 4a5b6f16

My dvd drive does not work so reformatting at this time is not an option. Only thing I could think of is reformat using a thumb drive but all I have is a 1gb and I dont have the money to go out and buy a new one. So now im fresh out of ideas. Is there anyway I can fix this without going out and buying a new dvd drive/usb?

Also im running windows 7 ultimate and I get blue screen of death when running GMER in the middle of scanning so i cant upload a log from it. I can tell theres a rootkit installed atleast two because before it crashes it shows two on the hardisk along with other minor ones

.
DDS (Ver_2011-06-03.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23
Run by 1 at 21:20:41 on 2011-06-04
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report =... Read more

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Relevance 59.45%

Hello, recently I've been getting BSoDs constantly lately and I have gotten nowhere near fixing this I feel like. When I run "WhoCrash" and analyze the dump file(s), I get this reading:
On Fri 11/16/2012 9:26:10 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\111612-17238-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0)
Bugcheck code: 0xE1 (0xFFFFF800035D6560, 0x2, 0xFFFFFA8007C18A60, 0xFFFFFA8007C18A60)
Error: WORKER_THREAD_RETURNED_AT_BAD_IRQL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a worker thread completed and returned with IRQL at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

I'm not a "computer-nerd" as much and I'm not taking any classes on computer hardware so far until next year. But I haven't seen any topics that could help me possibly. I believe this may be an issue with memory (I've tried downloading and playing a game and the BSOD would pop-up)

Answer:BSOD ntoskrnl.exe file

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

9 more replies
Relevance 59.04%

I have try all the ideas everyone has had about drivers, deleting the file that causes the problem and nothing is working.. not sure if one of the video cards is going bad, but here is the dump file if anyone can help greatly appreciated.. win 7 ultimate 64
I7 2600

Answer:BSOD Bccode 116 atikmpag.sys dump file inside

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Either your RAM or one of the video is defective, try using one card at a time.
RAM - Test with Memtest86+

2 more replies
Relevance 58.63%

I ran the program BlueScreenView and it noted that the cause of my random BSOD crashes was associated with ntoskrnl.exe. Yet when I did a google search online there was no definitive answer as to why this is occurring.
I have attached the files, per the tutorial, and I'm hoping this forum could help me narrow this problem down.

My system (1 week old)
ASRock Z77 Extreme4
i3-2100
G.Skill 8GB Ram
Crucial M4 main drive (WD EARS(2tb), Hitachi(2tb), Seagate (2tb), and 2 external 3TB drives)
Using SpeedFan I haven't noted a single heat issue.
OS is Windows 7 x64
It is a Dell OEM version.

Any help would be great.

Answer:Random BSOD associated with ntoskrnl.exe file

These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+


Driver Verifier






Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore p... Read more

3 more replies
Relevance 58.63%

Hey guys!

If anyone could take a look at the .dmp file, it would be much appreciated.

I get a random BSOD at any random time.

Thanks!

*If you change the file to ".dmp" instead of ".txt" it SHOULD work.*

Answer:[SOLVED] Vista 64bit BSOD (Dump file inside)

Hi -

The dump has a bugcheck = 0x124 = WHEA - unknown hardware error

The only items of interest in the loaded driver listing is that your Marvell Yukon Ethernet driver needs to be updated -

Code:

fffffa60`0256d000 fffffa60`025b4000 yk60x64.sys Mon Oct 02 03:21:56 2006 (4520BE14)
I also noticed the very recent updates of ESET NOD32 and ATI video.

This message found in the dump -

Code:
*** Memory manager detected 1 instance(s) of page corruption,
target is likely to have memory corruption.
Run memtest86+ 1 stick at a time, alternate slots - http://www.memtest.org/
Run chkdsk /r

Check the Device Manager - View tab, enable hidden devices - look for red/yellow flags
START | devmgmt.msc

Event Viewer may hold some clues
START | eventvwr.msc

Regards. . .

jcgriff2

.


Code:


Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\!!_Kernel_Dumps\barfridg555_Vista_041309__jcgriff2__\Mini041309-01.txt.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6001.18145.amd64fre.vistasp1_gdr.080917-1612
Machine Name:
Kernel base = 0xfffff800`01a12000 PsLoadedMo... Read more

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Relevance 58.63%

Hey i'm hoping someone can translate these dump files for me and tell me what the problem is. I'm assuming it's the cpu but not sure why, my temps are fine and I opened up my case to allow more air flow and cleaned out the dust. Basically after playing for about 30min I get a BSOD.

**Had to change the file extension to .txt to upload, change it back to .dmp

If any more info is required let me know and i'll provide it, thanks!
 

Answer:BSOD's while playing Battlefield Bad Company 2(dump file inside)

Anyone able to help?
 

11 more replies
Relevance 58.22%
Question: ataport.sys BSOD

Hey all,

I'm consistently getting a BSOD centered around ataport.sys. It happens consistently if I try to access certain items from the control panel, such as Windows Update, but also will happen usually within 10 minutes of logging on without any seeming cause.

Here are my system details:

Dell Studio 1555 Laptop
Windows 7 Professional x86
Originally had OEM Vista Home, but I upgraded to 7 using a Dell upgrade disk
Computer is 1.75 years old; Windows 7 is about 1.25 years old.

I'm attaching the dump files (I can't use the exe I'm supposed to to gather them - go figure it causes the BSOD, so I'm just attaching the minidump files), so if that's all you need go ahead, but here's a little backstory if it helps:

It started when I was browsing the Internet, and I got one of those viruses that pretends to be an anti-malware program. I didn't download any dangerous exe's to my knowledge, so I think it went through a security hole in the browser. Anyway - I used Windows Security Essentials and Malwarebytes to get rid of it, but as I was cleaning up, my system BSOD'd. I don't have the original minidump because I did a system restore, but it may have been a different error. When I turned it on next, it wanted to install updates (even though it hadn't shut down properly). It hung at 0%, so I shut it down and started in safe mode. On that startup it told me updates didn't install properly and it was undoing the update. After that I fiddled around until I got it to do a system restore... Read more

Answer:ataport.sys BSOD

Hi there,

Seems like MpFilter.sys i.e. Microsoft Security Essentials has caused the system to crash. Follow this article How to manually uninstall Microsoft Security Essentials if you cannot uninstall it by using the Add or Remove Programs item and remove it completely. If you can't stay in Normal mode for long time go to Safe Mode disable it from start up How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7


Code:
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 83a88487, The address that the exception occurred at
Arg3: ae13175c, Trap Frame
Arg4: 00000000

Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FA... Read more

9 more replies
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Question: ataport.sys BSOD

ok so i was playing battlestar galactica online when MSC detected virus after virus after virus the virus's being
obfuscator or something along those lines
cycbot.B
and another one starting with Ponm along those lines.
(after MSC deleted them they came up again and again)

i couldn't catch them has the BSOD came up fast (im lucky to have remembered those ^)

the pc shut down before i could read the BSOD but i could make out the word ataport.sys with 0x00 etc to the right (couldn't make out those either)

it then restarted very well after.
then it could be a few seconds into desktop or a few minutes into desktop it BSODs again.

im in safe mod at the moment ran a virus scan using
Malwarebytes' Anti-Malware
it found 14 virus's and deleted them all.

restarted and same BSOD came up.
i barely had enough time to activate my account on this forum
(that needs to be fixed BTW)

i used the BSOD Dump & System File Collection app but the data its collected seems way to personal for my Liking could you tell what ones to attach regarding my problem.

also ever since this has happened i keep on getting redirected in firefox and ie when i click google links

Answer:ataport.sys BSOD

  
Quote: Originally Posted by frakingPC


ok so i was playing battlestar galactica online when MSC detected virus after virus after virus the virus's being
obfuscator or something along those lines
cycbot.B
and another one starting with Ponm along those lines.
(after MSC deleted them they came up again and again)

i couldn't catch them has the BSOD came up fast (im lucky to have remembered those ^)

the pc shut down before i could read the BSOD but i could make out the word ataport.sys with 0x00 etc to the right (couldn't make out those either)

it then restarted very well after.
then it could be a few seconds into desktop or a few minutes into desktop it BSODs again.

im in safe mod at the moment ran a virus scan using
Malwarebytes' Anti-Malware
it found 14 virus's and deleted them all.

restarted and same BSOD came up.
i barely had enough time to activate my account on this forum
(that needs to be fixed BTW)

i used the BSOD Dump & System File Collection app but the data its collected seems way to personal for my Liking could you tell what ones to attach regarding my problem.

also ever since this has happened i keep on getting redirected in firefox and ie when i click google links



Try this method it only uses the DMP files.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another... Read more

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Hey everyone

A week ago my computer started freezing randomly for ~30sec every now and then (during startup or while running a program or game). It would freeze on and off a few times before resulting in a BSOD. This hasn't happened before, I got this computer 1,5 years ago and it's been working perfectly fine. I couldn't catch what the BSOD said as it happened so quickly, so I just uninstalled the last program I had installed (I also ran a few virus and spyware scans just in case) and everything seemed to work fine after that.. untill today.

In the middle of playing World of Warcraft everything froze and then the BSOD came again (not sure if it's the same as last time), and I could only catch it saying something about "ataport.sys". After it restarted it said that the operating system could not be found.. I turned the computer off for a minute or two and it suddenly found the OS after all. It froze a few more times during/after startup, but no new BSOD (yet).

I read some other posts where you asked people to upload a minidump log or something, but my C:\Windows\Minidump folder seems to be empty? (I tried showing hidden files and folders)

The only new hardware I have installed after I first bought the computer is the WD disk (for extra storage, not system disk. a few months ago) and the PSU (6+ months ago).

I run Windows 7 Ultimate.

Edit: I have now disabled automatic reboot so if it happens again I'll write down the details of the BSO... Read more

Answer:W7 BSOD - ataport.sys

16 more replies
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Question: BSOD ataport.sys

THE SITUATION
I've been having problems with BSODs and it's been making me for awhile.

It is very spontaneous when it occurs naturally. However, if I run ANY sort of third party disk analysis, I get a BSOD. Almost all messages say "KERNEL_INDATA_PAGE_ERROR", but only about half of them refer to "ataport.sys" in the BSOD message.

THE REQUIRED DATA
-Windows 7 Enterprise / Service Pack 1
-64-bit
-About 2.5 years old with new HDD installed ~10 months ago
-The original HDD came with Windows 7, but I installed a different copy of Windows 7 onto the current HDD

Dell Inspiron n5010
CPU: Intel Core i3 CPU, M370 @ 2.40GHz
Mobo:Board: Dell Inc. 0WXY9J A10;
Serial Number: .HZ6V0N1.CN701660CT084N.;
Bus Clock: 533 megahertz;
BIOS: Dell Inc. A10 11/17/2010
GPU: Intel HD Graphics
PSU: Microsoft AC Adapter /
Microsoft ACPI-Compliant Control Method Battery /
Microsoft Composite Battery

Let me know if you need anything else. I'll be checking frequently.

Thanks

Answer:BSOD ataport.sys

Quote:





Originally Posted by jRob917


-About 2.5 years old with new HDD installed ~10 months ago
-The original HDD came with Windows 7, but I installed a different copy of Windows 7 onto the current HDD




Hi -

I'll be glad to run the dumps, but need to first ask -- what is the origin of the "different copy of Windows 7"?

Is it a full retail version that you purchased?

Regards. . .

jcgriff2

`

4 more replies
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Question: BSOD - ataport.sys

Hi,

my computer restarts any time in a day with error message like BSOD - ataport.sys.

i follow many solution from many forums but no luck.

i did memory scan and chkdsk and scanfc.

Following is my system details....

Is Windows 7 . . . - Windows 7 - Home Premium - x86 (32-bit) or x64 ? - X64 - the original installed OS on the system? - Yes OEM - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? - 1 and half year (1.5 year) - What is the age of OS installation (have you re-installed the OS?) - no
i also attached files required ....

Answer:BSOD - ataport.sys

Code:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ce8a83, address which referenced memory

Debugging Details:
------------------
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eff0e0
0000000000000000

CURRENT_IRQL: 2

FAULTING_IP:
nt!IopCompleteRequest+ae3
fffff800`02ce8a83 488b09 mov rcx,qword ptr [rcx]

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: mscorsvw.exe

IRP_ADDRESS: ffffffffffffff89

TRAP_FRAME: fffff8800325a3c0 -- (.trap 0xfffff8800325a3c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8800325a728 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ce8a83 rsp=fffff8800325a550 rbp=fffff8800325a6a0
r8=fffffa80042964c0 r9=fffff8800325a650 r10=0000000000000002
r11=fffffa800733b6a0 r12=0000000000000000 r13=00... Read more

4 more replies
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Question: BSOD ATAPort.sys

Ok, so I know i'm using vista and this is a win 7 forum... but i am desperate you are guys are the only active people i can find regarding tech help in this matter so please humour me. I have followed the instructions on the forum asking for information, and attached the files requested. Also I am using vista home 32-bit OS, OEM. Pc is approx 3 years old and the OS has never been reinstalled.

I use spyware doctor with antivirus as well as registry mechanic, and i'm positive the problems i am having were caused by infections.

Here is the background. 2 days ago i was watching a show online, i got a popup from my SDwAV saying it detected a trojan, i clicked block and ran a scan, it removed said trojan. Computer was fine for approx 8 hours when all of a sudden i got a message stating "host process for windows services stopped working". Once this happened anything that required administrative privileges or had the security shield icon next to it would not work.

I ran SDwAV again, and blue screened part way through. I tried again in safe mode... same thing. Called PcTools tech support, followed instructions, was told to reinstall SDwAV, did so, part way through installation i blue screened. Windows then would no longer load. I grabbed my windows disk, ran a repair and voila, windows works again, but still same problem as before, getting bsod and the "host process for windows services stopped working" problem. The problem shows up after around 1-... Read more

Answer:BSOD ATAPort.sys

  
Quote: Originally Posted by KuroShinsei


Ok, so I know i'm using vista and this is a win 7 forum... but i am desperate you are guys are the only active people i can find regarding tech help in this matter so please humour me. I have followed the instructions on the forum asking for information, and attached the files requested. Also I am using vista home 32-bit OS, OEM. Pc is approx 3 years old and the OS has never been reinstalled.

I use spyware doctor with antivirus as well as registry mechanic, and i'm positive the problems i am having were caused by infections.

Here is the background. 2 days ago i was watching a show online, i got a popup from my SDwAV saying it detected a trojan, i clicked block and ran a scan, it removed said trojan. Computer was fine for approx 8 hours when all of a sudden i got a message stating "host process for windows services stopped working". Once this happened anything that required administrative privileges or had the security shield icon next to it would not work.

I ran SDwAV again, and blue screened part way through. I tried again in safe mode... same thing. Called PcTools tech support, followed instructions, was told to reinstall SDwAV, did so, part way through installation i blue screened. Windows then would no longer load. I grabbed my windows disk, ran a repair and voila, windows works again, but still same problem as before, getting bsod and the "host process for windows ... Read more

7 more replies
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Question: BSOD ataport.sys

I have a Dell Studio 1555. It was running fine until a few dozen people started inserting their flash disks in and out. First it got this dwm.exe error whenever I played games. I fixed it by disabling that thing. I can play smoothly now, but not up until recently when a BSOD popped with an ataport.sys. I'd run a lot more tests but I figured I'd show the minidump before doing so, just to get a quick opinion before I get into some uneeded processes to solve this. I'm hoping its just a rootkit, but I have no idea how to know. If its a hardware problem, I'm f'd. Thanks guys.

Answer:BSOD ataport.sys

To help diagnose it, try these free diagnostics: Initial Hardware Diagnostics
If it's a rootkit, be careful on the removal - some of them can render your system unbootable.

Please provide this info for additional information: Blue Screen of Death (BSOD) Posting Instructions

I suggest making a system restore point just in case - and having a repair disk handy to boot from (let me know if you don't have one and I can suggest a link) and use System Restore.

I know this is Vista, but I suggest removing Daemon Tools because of this:





Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Some free alternatives (I don't use them, so I can't comment on them)
KernSafe iSCSI initiator, Virtual CD/DVD-RW Emulator, Virtual Encryption Disk and Virtual CD/DVD-ROM Emulator All-in-One free software.
MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor



If it's not at fault you can easily reinstall it once the system becomes stable again.

Please visit the Dell website and ensure that all of your drivers are updated. At the bottom of this post ... Read more

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I start up my system then the BSOD comes up. It says something about ATAport.sys.

It works fine in Safe Mode.... Anyone know how to fix?

I will attach dumpfile


Im using Toshiba Windows 7 Laptop

Satellite Pro L450D-12X

Answer:BSOD ATAport.sys??? Fix

You may have a rootkit infection. Head on over to the security section to get it taken care of

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16792.x86fre.win7_gdr.110408-1633
Debug session time: Fri Jun 10 19:44:28.167 2011 (UTC - 4:00)
System Uptime: 0 days 0:04:37.007
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
Probably caused by : ataport.SYS ( ataport!IdePortDispatchDeviceControl+b )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0x8E
PROCESS_NAME: WmiPrvSE.exe
FAILURE_BUCKET_ID: 0x8E_ataport!IdePortDispatchDeviceControl+b
BiosReleaseDate = 11/17/2009
SystemManufacturer = TOSHIBA
SystemProductName = Satellite Pro L450D
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16792.x86fre.win7_gdr.110408-1633
Debug session time: Fri Jun 10 19:29:57.160 2011 (UTC - 4:00)
System Uptime: 0 days 0:05:23.220
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
Probably caused by : ataport.SYS ( ataport!IdePortDispatchDeviceControl+b )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BU... Read more

3 more replies
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Question: BSOD ataport.sys

Im running an HP Pavilion dv6000 laptop,
3 GB RAM
New WD Blue Scorpion 160gb HD
Windows 7 Ultimate 32 bit
Installed Windows 7 1 month ago.

I consider myself pretty savvy when it comes to computers, but this has me stumped?? usually 2-3 minutes after login, the computer will blue screen. I found one problem already with Tages SA security drivers, and they have been removed, yet the problem persists. i have run Malwarebyte full scan, Microsoft Secruity Essentials full scan, and scanned with Combofix. and i haven't found a single reason for this to happen!! the newest blue screens point out a "IRQL" error and point to ataport.sys

can anyone help me out??

Answer:BSOD ataport.sys

Hello and welcome to SF!

This is strange. Part of W7s' security module seems to be disabled or has a problem.





Quote:
Microsoft Windows AntiMalware protection system


The driver for this cannot be verified and that is quite unusual. Are you fully up to date with Windows Update?





Quote:
Please go to your Maintenance Center and check the Windows Update status. Make sure you are up to date, do them one by one manually if needed.
For help or reset see: Windows Update - Reset


Another strange thing is that the standard Windows driver for parallel port might be damaged. Not sure here. Do you have such a port?

Also, for our help to be more complete, please fill in all details: http://www.sevenforums.com/crashes-d...tructions.html

There might be a couple of drivers that need updating like your Realtek audio driver, yours is 2008 and the current one is 2009...:
Realtek

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Question: BSOD ATAPORT.sys

Hello everyone I have been getting a BSOD lately. I have uninstalled MSE, MalwareBytes and Vipre and I still have this issue.
stop code 0x0000008E (0xC00000005, 0x835AB487, 0xAED1B75c, 0x00000000)

ataport.sys - Address 835AB487 base at 835A5000, Datestamp 4A5BBF16

Answer:BSOD ATAPORT.sys

Oops I forgot to upload the minidump file. Is these anymore info that you guys need?

Thanks Jared

4 more replies
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Hello,

I recently installed an addition 16gbs of ram (at 24 gigs my mobo can hold 32) in my gaming PC (same brand as what I already have installed). When I was done the BSODs started...again.

I had this happen before and it turned out to be my CPU fan wasn't seated correctly or something like that.


Code:
==================================================
Dump File : 012316-25396-01.dmp
Crash Time : 1/23/2016 12:16:42 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`037cc586
Parameter 3 : fffff880`04866900
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c40
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19045 (win7sp1_gdr.151019-1254)
Processor : x64
Crash Address : ntoskrnl.exe+73c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012316-25396-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 363,280
Dump File Time : 1/23/2016 12:17:38 PM
==================================================

==================================================
Dump File : 012316-44039-01.dmp
Crash Time : 1/23/2016 12:11:15 PM
Bug Check String ... Read more

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Hi,

I'm hoping somebody can help me. I have windows 7 ultimate x64 and for a couple of months now I have had constant problems.

Usually it starts with firefox crashing, and always ends up with BSOD. Sometimes I lose the internet and windows colour scheme changes to basic. Other times I will just boot into windows and it will blue screen.

I have done a clean install and still had the same problems. I also bought a new hard drive and did a clean install on that but it still happens, and I also decided to buy a new motherboard as I thought that may be the problem, but after installing that and doing another clean install I still get the same problems.

The dump files say that it is ntoskrnl.exe causing the problems, I have attached my full dump folder.

Can somebody please help me as I have run out of ideas as to what could be causing the problem, thanks.

Answer:BSOD in windows 7 ntoskrnl.exe in dump file

Hi, Welcome to SF,

I guess the issue is with Memory.

Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker

Start > Run > CMD > Right Click and Run as administrator > SFC/ SCANNOW

Also if your using any third party firewall then try to disable them or uninstall them.


Description





Quote:

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffca006b230d0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80002a8fb8c, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000007, (reserved)



Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Documents and Settings\Owner\My Documents\My Pictures\New Folder\011910-27424-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a08000 PsLoad... Read more

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Its the third BSOD i get this year, and its the same error as the last two, i cant remember what i was doing the other two times when i got the BSOD. But this time i double clicked the .wmv file and i got BSOD. The error i get is: BAD_POOL_CALLER ntoskrnl.exe Attachment 360198


Thanks
Kaylia

Answer:Got BSOD when trying to watch .wmv file (BAD_POOL_CALLER ntoskrnl.exe)

I would not worry if the BSOD isn't that frequent.


Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\MISSE-PC-25-05-2015__21505,60\052515-23805-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18839.amd64fre.win7sp1_gdr.150427-0707
Machine Name:
Kernel base = 0xfffff800`03016000 PsLoadedModuleList = 0xfffff800`0325d730
Debug session time: Mon May 25 05:24:37.268 2015 (UTC + 6:00)
System Uptime: 0 days 0:32:31.736
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
.........
****************... Read more

2 more replies
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I've been having problem the past 2 weeks with BSOD. I've run Prime95 for like 2h, no BSOD and the temp is around 75C, I've done some chkdsk on all of my drives. Have one SSD and four HDDs.
I've also run memtest86. First time I got one errr after pass 1 finished and started with pass 2. The test had run for like 2hrs. Then I pulled out one of the RAM(the one closest to the HDD cage), ran the test again for 2,5 passes(2-3hrs), no errors. Ran the RAM I pulled out, same length, no errors. Put the other three back in and ran the test over night for 8hrs, no errors.(??) I think it was around 5-7 passes. Under computer properties it was Installed RAM: 16GB (15,9GB usable)

But I still had problems. Reinstalled Windows 7 Enterprise, installed all the Windows updates and the drivers from Gigabytes webpage, this time without the EasyTune etc.
I also have simple programs like: uTorrent, Minecraft Server, Mumble Server, Wampserver, Plex Media Server and Filezilla Server on it. So no random programs etc.
Still got problems. I've tried to reset BIOS, didn't help. I have changed from IDE to AHCI in the BIOS(cause I have SSD). When I come home today I will try to pull out two RAM and see what happens, if that doesn't help, I will try to run with the two I pull out. I will also try to disconnect the HDDs and only have the SSD plugged in.
I will try to update BIOS too. If none works I will reinstall Windows again and dont install ANYTHING and see what happens. Any ideas? I... Read more

Answer:BSOD -ntoskrnl.exe main problem file

Here comes my dumps: https://dl.dropboxusercontent.com/u/...6_17283367.rar
(Download link don't work for some reason. Check the atteched files further down the thread.)

Does it matter that I use my computer via Remote Access from my main computer? That shouldn't be an issue.

Got a BSOD now when I got home.
This time is was the files: ntoskrnl.exe, tcpip.sys and win32k.sys.

Took out 2 of 4 RAM slots and will see if it BSODs anything. The RAMS are at 1600mhz atm. Shall I change back to 1333mhz?
Under Computer Properties it says: Installed RAM: 8GB (7.88GB usable)

I also use Classic theme on the dekstop. Not the Areo.

EDIT: My Samsung 840 EV 120GB SSD have the latest firmware and the chkdsk didn't show any problems what I could see and Samsung Magician showed that the disk is healthy so I don't think is the SSD anyway.

Atm I'm running with 2x4GB RAM and trying to see if the system is stable. If not, I will try the other two sticks in the meantime you guys look at the dump files.

While the system is running I checked the Event Viewer in Windows under Custom Views->Administrative Events and found these Errors:
Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCount... Read more

9 more replies
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Please help, how to fix this error ntoskrnl.exe+73969r?

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I start up my system then the BSOD comes up. It says something about ATAport.sys.

It works fine in Safe Mode.... Anyone know how to fix?

I will attach dumpfile


Im using Toshiba Windows 7 Laptop

Satellite Pro L450D-12X



Quote:





Originally Posted by mgorman87


You may have a rootkit infection. Head on over to the security section to get it taken care of

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16792.x86fre.win7_gdr.110408-1633
Debug session time: Fri Jun 10 19:44:28.167 2011 (UTC - 4:00)
System Uptime: 0 days 0:04:37.007
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
Probably caused by : ataport.SYS ( ataport!IdePortDispatchDeviceControl+b )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0x8E
PROCESS_NAME: WmiPrvSE.exe
FAILURE_BUCKET_ID: 0x8E_ataport!IdePortDispatchDeviceControl+b
BiosReleaseDate = 11/17/2009
SystemManufacturer = TOSHIBA
SystemProductName = Satellite Pro L450D
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16792.x86fre.win7_gdr.110408-1633
Debug session time: Fri Jun 10 19:29:57.160 2011 (UTC - 4:00)
System Uptime: 0 days 0:05:23.220
*** WARNING: Unable to... Read more

Answer:[Moved] BSOD ATAport.sys???

I did a reset the computer to factory settings but im still getting errors... but i have a new thing.... Recovery (:r) should i delete this?

3 more replies
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Running a Dell Inspiron desktop 4 GB Ram Windows 7

I know the ataport.sys isn't the problem and that it's probably a driver or something. I have run all the diagnostic tests and everything passed. I get the BSOD after 3-4 minutes of being on the computer but as soon as I try to open Windows Update it crashes no matter when I do it. I can still open firefox for a bit.

Attached dump files.

Answer:BSOD 0x10000008e ataport.sys

  
Quote: Originally Posted by embryo923


Running a Dell Inspiron desktop 4 GB Ram Windows 7

I know the ataport.sys isn't the problem and that it's probably a driver or something. I have run all the diagnostic tests and everything passed. I get the BSOD after 3-4 minutes of being on the computer but as soon as I try to open Windows Update it crashes no matter when I do it. I can still open firefox for a bit.

Attached dump files.



I am afraid to disappoint you. It is the atapi.sys in every single crash. That will be fixed when you update to SP-1 as it is part of the OS. BUT ataapi.sys is causing memory corruption.

I would update to SP-1 and run these two tests.
These crashes were caused by memory corruption (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.
If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick... Read more

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I've been having a lot of trouble with the BSOD. It started last night and my computer only goes about 5 minutes without the blue screen appearing. Other info: I have Windows 7 32-bit and my laptop's an hp. I'll post the log and the dump files as well. Thanks.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 820810A8
BCP3: 8B01B864
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\041912-105597-01.dmp
C:\Users\Josh\AppData\Local\Temp\WER-158731-0.sysdata.xml

Answer:BSOD: ataport.sys Error

Image path: \SystemRoot\system32\drivers\ataport.SYS
Image name: ataport.SYS
Timestamp: Sat Nov 20 00:38:00 2010 (4CE788E8)

You need to update your motherboard storage drivers they are out of data causing the BSOD
1) If you have updated the drivers after downloading them and the problem is still there.
2) Download “Driver sweeper” and install that on your troubled computer.
Guru3D - Driver Sweeper
3) Download all latest drivers available from your manufacturer’s website
4) Boot in to Safe mode
5) Use driver sweeper to uninstall currently installed drivers
6) Reboot
7) Reboot into safe mode again
8) Install the latest drivers
9) Boot

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I've been getting consistent BSODs for the past few days. I've done all of the obvious things like CHKDSK /R, MemTest86+, Malwarebytes, C Cleaner, but to no avail. I also uninstalled Microsoft Security Essentials and installed AVG, thinking that the antivirus could be at fault.

It happens after the system has been up anywhere between 30 minutes and two hours.

Unfortunately, it is not creating a MiniDump file, the kernel seems to be crashing before it can write the dump. My BSOD is below.



I also get the occasional problem that I see in Event Viewer of: "Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D"


The system is about three years old, home-built. I have a 128GB Crucial SSD as the primary drive with two 500GB Western Digital HDDs for documents and such. The problem is not with the WD drives, as I get the problem even when I disconnect them.

Also I just had a similar BSOD but with "ataport.sys" instead of NTFS.sys

Thoughts? Additional Info needed? Help is greatly appreciated :)

? OS - Windows 7 Pro
? Architecture - x64
? What was original installed OS on system? Windows 7 Pro
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Retail
? Age of system (hardware) - ~3 years
? Age of OS installation - have you re-installed the OS? - ~6 months

? CPU - Intel Core 2 Duo 3.0 GHz
? Video Card - Radeon HD 6... Read more

Answer:BSOD w/ NTFS.sys and ATAPORT.sys

Hi -

Run HDD diags - http://www.techsupportforum.com/2828431-post7.html

Check for firmware upgrade - SSD.

Regards. . .

jcgriff2


`

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Hi,

heres my crash dump report.


==================================================
Dump File : 011612-47890-01.dmp
Crash Time : 16/01/2012 10:08:49 ص
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x835cf487
Parameter 3 : 0xa8bfdf7c
Parameter 4 : 0x00000000
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+6487
File Description : ATAPI Driver Extension
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
==================================================

==================================================
Dump File : 011612-39109-01.dmp
Crash Time : 16/01/2012 10:04:01 ص
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x837c8487
Parameter 3 : 0xac396f7c
Parameter 4 : 0x00000000
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+6487
File Description : ATAPI Driver Extension
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
==================================================

================================... Read more

Answer:BSOD due to ataport.sys KERNEL_MODE_EXCEPTION_NOT_HANDLED

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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I'm gettig BSODs about 3-5 mins into every windows startup. It runs stable in safe mode, so I've been able to follow the posting instructions. However, I cannot generate a system health report. I attempted to determine why and came across this post which is the exact position I'm in:
Problem when trying to run System Health Check

Im using a Dell Inspiron E1505 (6 years old) running Windows 7 home premium 32 bit. The system ran stable until about four hours ago when I abruptly received my first BSOD while surfing newegg's website.

I've run checkdisk and memory diagnostic test through the windows utilities, and received no error messages or notifications (neither created a report that I can find in the event logger).

I have not installed anything new or made any hardware changes to my system.

I really appreciate any help you can offer.

Cheers.

Answer:BSOD Ataport.sys 0x10000008e

Haven't seen on of these recently.

You have a rootkit infection

Download and run this software -
How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sat Jan 21 14:34:31.482 2012 (UTC - 5:00)
System Uptime: 0 days 0:05:13.869
*** WARNING: Unable to verify timestamp for mbam.sys
*** ERROR: Module load completed but symbols could not be loaded for mbam.sys
Probably caused by : ataport.SYS ( ataport!IdePortDispatchDeviceControl+b )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0x8E
PROCESS_NAME: WmiPrvSE.exe
FAILURE_BUCKET_ID: 0x8E_ataport!IdePortDispatchDeviceControl+b
BiosReleaseDate = 06/13/2007
SystemManufacturer = Dell Inc.
SystemProductName = MM061
CPUID: "Genuine Intel(R) CPU T2050 @ 1.60GHz"
MaxSpeed: 1600
CurrentSpeed: 1596
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sat Jan 21 13:29:18.157 2012 (UTC - 5:00)
System Uptime: 0 days 0:05:21.560
*** WARNING: Unable to verify timestamp for mbam.sys
*** ERROR: Module load completed but symbols could not be loaded for mbam.sys
Probably caused by : ataport.SYS ( ataport!IdePortDispatchDeviceControl+b )
EXCE... Read more

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So, I have done a clean install of Win7 RTM. I installed everything back onto my computer that I needed. I have tried to watch DVD's using Windows Media Player. I describe my results/progress/bsod:

Try #1: I click the autoplay button to watch dvd using Windows Media Player. Complete and entire freeze of system (no mouse, no keyboard...nothing until I hard power down laptop.

Try #2: I try click the autoplay button to watch dvd in VLC Media Player. I watched some of the dvd in fullscreen. I got out of fullscreen to do something and dragged the window slightly to the right; complete and entire freeze of system. I then un-installed K-Lite Codec Pack, thinking it to be a bad codec somewhere.

Try #3: I try again in Windows Media Player with autoplay button and it loads the DVD and plays it. If I get out of fullscreen mode and move the windows it freezes the entire system (as mentioned before).

Try #4: I try again in Windows Media Player (I believe this time with or without autoplay button) and when I tried to move the player at all I got a BSOD.

Try #5: Beginning to get a little frustrated at not being able to move a window while playing a DVD. I didn't touch the window and no problems. I watched several other videos off of the dvd without problems.

Try #6: I dragged the window tonight while in WMP because it seemed to be improving in capability. It made it over to the right computer monitor and stuttered before continuing to play (nice). Then when dragging back... Read more

Answer:ataport.sys BSOD caused by WMP

Run a memory test to see if everything is okay there. Also, what Antivirus program are you running?

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I am trying to find the issue here, I feel it is a driver, but I am not sure. Doing a wipe and install is possible, but is the last resort.

Seems that there was a root kit, I removed it and Windows would boot into user account then give me BSOD a minute or so in. (Any user account)

When booting in Safe Mode, no BSOD. Any help isolating the driver, service or other problem would be very appreciated.

Dell Optiplex 380
Windows 7 Pro x86 SP1
3GB RAM
Core 2 Duo E7500

Answer:BSOD Win 7 Pro x86 error: ataport.sys

Welcome

Run this tool and delete anything it finds:
→ Anti-rootkit utility TDSSKiller

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My laptop usually lasts about 5 minutes before seeing the blue screen appear. The error continues to say it has to do with the ataport.sys. Here is the error message I received during the last BSOD:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8207B0A8
BCP3: 8B01B864
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\041912-103771-01.dmp
C:\Users\Josh\AppData\Local\Temp\WER-158356-0.sysdata.xml
I also attached the dump files from explorer. Obviously, something is out of the ordinary. Let me know what you find, thanks.
 

Answer:BSOD ataport.sys Error

1. Often caused by insufficient free space left on the system hard drive.

2. Also known to be caused if several drivers are out of date.

Please check both possibilities and rectify where appropriate.

Haven't read your minidump files - they are beyond my comprehension. Perhaps another, brainier helper will do that.
I merely did some research based on the error codes.
 

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Hey everyone

My computer starts to freeze anytime i try to run windows updates or at random moments when i am doing normal things. it starts to freeze and then i get this BSOD; it comes really fast and goes away really fast. after seeing it for a few times, i happened to see something called "ataport.sys" that seems to be causing the problem.

I read some other posts where people uploaded a minidump log or something, but i am not sure how to do that.

Any Help would be appreciated.

I run Windows 7 Professional.
 

Answer:Help!!!!!!!! ataport.sys windows 7 BSOD. PLEASE HELP!!!!!!!!!!!!!

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Hey Bleeping Computer,

I have a computer that blue screens in about 2 mins after logon. I have ran a couple of malware scanners and didn't really find anything. I have ran hardware diagnostics and nothing is wrong. I have ran Bootrec /fixmbr and /fixboot issue persists, I have ran a chkdsk /f /r and comes back clean. I have attached the FRST.txt log and the latest .dmp file. Let me know if this is saved.

P.S. - issue still occurs in safe mode.

 FRST.txt   28.02KB
  18 downloads

 052912-30687-01.zip   28.03KB
  5 downloads

Answer:BSOD due to ataport.sys (FRST.txt & .dmp)

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===We Need to Diagnose Your BlueScreen (BSOD) 1. When you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enterSafe Mode 2. Select "Disable Automatic Restart on System Failure", as shown here:When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:A file name might be listed too. Please report this in your next post.===

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Hello!

I have PC with Q9650, 4GB memory, PNY nVidia 1.8GB videocard, Windows 7 Ultimate, Avira antivirus.
Everything was fine, but a few days ago I got BSOD with ataport.sys and Stop: 0x0000008E
And after this if I boot normally, Windows 7 Ultimate is crashing every time after a few minutes.
But it's works in safe mode (!), except for today - it crushed after 3 hours of use.

I tried everything: Avira, sfc /scandisk, chkdsk,
Comodo Cleaning Essentials, ComboFix, Windows Memory Test etc.

Some of programs for testing I wasn't able to install
b/c of Safe Mode. And I also can't use System Restore points, it's just fail each time I tried.

I don't want to reinstall Windows and rather will try fix it (of course if it possible to find a solution).
I attached two files with DDS logs.

Thank in advance and please help!
(English is my second language)

These DDS & GMER logs are from Windows 7 in SAFE MODE:

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_30
Run by Riverdale at 19:57:14 on 2012-04-20
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.3071.1059 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalSe... Read more

Answer:BSOD ataport.sys 0x0000008E

Tomorrow was new BSOD stop message: 0x0000009C

I was using SUPERAntiSpyware Free Edition as a last tool to fix.
It found some junk and after reboot it gave me "updates".

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Hi again bleeping computers, last time I was here for different cause for my BSOD I was able to get help from here and it fixed that for a while. This BSOD is caused by ataport.SYS, the first time it blue screen and I found the cause of with command prompt then I used google to find out if there where other cases like mine and I found a bunch and there was solution to it. The solution had me find my Windows OS cd and put that in my CD-Rom drive and restart my computer and make sure to do a 1 time boot from cd, so I did that and then I was to do a system repair and everything seemed in order. Everything looked good well that was 2 to 3 weeks ago, then when I woke up today my computer had blue screened on me again, so I then again used Command Prompt to check what was the cause this time and it turns out it's still the ataport.SYS so any help on fixing this completely without having to do a complete reformat as I haven't gotten around to making backups for my files and what not, it's more of last resort for me to do. Hopefully I don't have to do that. Let me know what you guys need in terms of info about this problem of mine
Thanks

Answer:BSOD caused by ataport.SYS plz help

bump for help

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Hi all,
my first post...

Hope someone can help me:

For the last two days I have experienced a BSOD on my two years old WIndows 7 Ultimate 32bit. Never happened before.

The only new program I have installed is JDownloader, but the BSOD happens also when JDownloader is not working.
And once, when running "chkdsk d:" the console returned that couldn't do it because drive D: was RAW (???)

As far as I can remember, BSOD happened when:
- JDownloader was downloading (to drive D,
- chkdsk /f or /r on disk d:
- downloading from internet to drive D:.

Drive D: is a 350gb partition of a 500gb drive (seagate).

Running chkdsk /f on drive D did return some errors that were fixed.
Could not run chkdsk /r because the system crashes every time.
Will try again.
S.M.A.R.T does not return any error on this disk (C+D partitions).

I have attached my last 5 minidumps, because some had error ATAPORT.SYS and others had error KERNEL_DATA_INPAGE_ERROR and I do not know if both errors have the same origin or not.
thanks

Answer:BSOD with ataport.sys or KERNEL_DATA_INPAGE_ERROR

  
Quote: Originally Posted by elite1967


Hi all,
my first post...

Hope someone can help me:

For the last two days I have experienced a BSOD on my two years old WIndows 7 Ultimate 32bit. Never happened before.

The only new program I have installed is JDownloader, but the BSOD happens also when JDownloader is not working.
And once, when running "chkdsk d:" the console returned that couldn't do it because drive D: was RAW (???)

As far as I can remember, BSOD happened when:
- JDownloader was downloading (to drive D,
- chkdsk /f or /r on disk d:
- downloading from internet to drive D:.

Drive D: is a 350gb partition of a 500gb drive (seagate).

Running chkdsk /f on drive D did return some errors that were fixed.
Could not run chkdsk /r because the system crashes every time.
Will try again.
S.M.A.R.T does not return any error on this disk (C+D partitions).

I have attached my last 5 minidumps, because some had error ATAPORT.SYS and others had error KERNEL_DATA_INPAGE_ERROR and I do not know if both errors have the same origin or not.
thanks



Memory corruption caused by a disk controller error.

I would test the memory
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and i... Read more

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Hey i just fixed my Recent BSOD Problem and now i get bsod and the error message is ATAport.SYS i tried looing for solutions i have found nothing ..

Answer:ATAPORT.SYS Causing BSOD ?

Hi Stockton and Welcome.
Windows 7 - Blue Screen of Death (BSOD) Posting Instructions.To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not exist.

Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

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I've been getting several BSODs named DRIVER_IRQL_NOT_LESS_OR_EQUAL or just simply IRQL_NOT_LESS_OR_EQUAL, The crashes seems to appear randomly when the computer is under stress, playing games.

I used bluescreenview and the latest dump file pointed at ataport.sys, i know there might be a rootkit causing this problem so i ran Kaspersky TDSSKiller and it gave just a few suspicious files which i deleted but I'm still getting this BSOD quite frequently.

I ran a windows memtest and it gave no reports, the same happened for chkdsk.exe, no errors.
Attached some dump files.

Some help would be much appreciated.

Answer:BSOD - ataport.SYS DRIVER_IRQL_NOT_LESS_OR_EQUAL.

Two issues

These were Related to fvevol.sys BitLocker Drive Encryption Driver from Microsoft Corporation. I would disable/remove it at least to test.

You need to update to SP-1

Please run the System Update Readiness Tool (SURT) and then update to SP-1
32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details
Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

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This has been extremely frustrating for me. I come home from working and my cousin tells me my computer keeps going blue and restarting. So now my computer will only run in safe mode. I have spybot/Kaspersky(won't run in safe mode)/AVS4 none of them seem to do the trick. From what I can tell it seems to be the win 32 virus, every time I get rid of it it seems to come back. I would get rid of it then my computer would be fine now it won't run in normal at all.

This is the message I get on blue screen (no images sorry)
STOp: 0x0000008E (0xc0000005, 0x8421C487, 0xC56F6DC, 0x00000000)
ataport.sys - address 84216487 base at 84216000 date stamp 4a5b6f16

My dvd drive does not work so reformatting at this time is not an option. Only thing I could think of is reformat using a thumb drive but all I have is a 1gb and I dont have the money to go out and buy a new one. So now im fresh out of ideas. Is there anyway I can fix this without going out and buying a new dvd drive/usb?

Edit: windows 7 ultimate 32bit

Answer:BSOD Windows 7 ataport.sys

ataport.sys BSODs are known to be caused by rootkits. I would head over to the security forum and post there.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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Hai everyone,

Could anyone please let me know how to get rid of BSOD which shows an error as follows;

ataport.sys

...............

My OS was Windows Vista SP1.


Thanks in advance...

Answer:BSOD: error ataport.sys

can follow the instructions below and give us some mini dump files to look at

http://www.techsupportforum.com/foru...ta-452654.html

What anti virus are you running?

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Copied new ntoskrnl.exe from "recovery console" and managed to start it in safe mode with network. Ran a sfc /scannow and it fixed some files, rebooted and managed to startup in normal mode for the first time in a week.
Did a perfmon / report.
It shut down normally when I did so but the next day when I started it up again it crashed like so many times before
Can someone help explain what issues I have. also attached latest dumps

Answer:BSOD - issue with ataport.sys?

Hello,

I suspect SPTD is the cause of these BSODs. SPTD is a driver used by Daemon Tools, Alcohol 120%, and perhaps a few others, well-known for causing BSODs. Please uninstall any such programs you may have, and then remove SPTD itself with this tool: http://www.duplexsecure.com/download...t-v174-x64.exe

If the BSODs persist, please run driver verifier: Driver Verifier - Enable and Disable

...Summary of the dumps:

Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Feb 25 05:12:33.595 2011 (UTC - 5:00)
System Uptime: 0 days 0:10:23.890
*** ERROR: Symbol file could not be found. Defaulted to export symbols for PCIIDEX.SYS -
Probably caused by : ataport.SYS ( ataport!IdeLogCrbActive+bc )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
PROCESS_NAME: MPSigStub.exe
FAILURE_BUCKET_ID: X64_0xD1_ataport!IdeLogCrbActive+bc
SystemProductName = System Product Name
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Feb 25 05:01:00.976 2011 (UTC - 5:00)
System Uptime: 0 days 0:01:33.272
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: rundll32.exe
FAILURE_BUCKET_ID: X64_0xA_nt!KiTryUnwaitThread+28
SystemProductName = System Product Name
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 760... Read more

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BSOD any time different. this time with DRIVER_IRQL_NOT_LESS_OR_EQUAL and ataport.sys

Answer:BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL ataport.sys

Please start with these tests (due to the presence of fltmgr.sys and ntfs.sys in the stack text of the dump file):

Quote:




H/W Diagnostics:
Please start by running these hardware diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link)
http://www.carrona.org/hddiag.html (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: http://www.carrona.org/malware.html (read the details at the link)




Then try this:

Quote:




CHKDSK /R:
Run CHKDSK /R from an elevated (Run as adminstrator) Command Prompt.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list un... Read more

3 more replies
Relevance 57.81%

Hello,

I have had this HP G61 laptop since Jan 2010, and it came with Windows 7 64bit installed.

I have had fairly frequent (several times a day) and apparently random BSODs for the last month or so. I have had four different error messages - most often IRQL_NOT_LESS_OR_EQUAL or DRIVER_CORRUPTED_EXPOOL, but in the last couple of days also DRIVER_IRQL_NOT_LESS_OR_EQUAL, which names ataport.sys as being possibly to blame. The BSODs often happen within a few minutes of turning the computer on, but also at random other times later, with no noticeable correlation to what I'm doing. Also, whenever I try to run an Avast scan, it will get about 10 seconds in and then BSOD. When I was at home without internet access for a couple of weeks in the middle of this period, I did not experience any BSODs, but I don't know whether that's related. I'm not aware of having installed anything new or changed anything before this started.

I've attached the dump files and system health report.

I'd be really grateful for any help you can provide

Answer:Frequent BSOD ataport.sys

This laptop was obviously upgraded from a previous OS. The crashes were primarily related to your Avast but a hug additional problem is about half the OS drivers are old and need to be updated.

Old drivers

Code:
iirsp.sys 12/13/2005 5:47:54 PM fffff880`01731000 fffff880`01742000 0x00011000 0x439f418a
nfrd960.sys 6/6/2006 5:11:48 PM fffff880`0179f000 fffff880`017af000 0x00010000 0x4485ef94
adpu320.sys 2/27/2007 8:04:15 PM fffff880`0153b000 fffff880`0156a000 0x0002f000 0x45e4c6ff
adpahci.sys 5/1/2007 1:30:09 PM fffff880`014e5000 fffff880`0153b000 0x00056000 0x46377921
arc.sys 5/24/2007 5:27:55 PM fffff880`015da000 fffff880`015f3000 0x00019000 0x4656035b
SiSRaid2.sys 9/24/2008 2:28:20 PM fffff880`01af5000 fffff880`01b03000 0x0000e000 0x48da86c4
sisraid4.sys 10/1/2008 5:56:04 PM fffff880`01b03000 fffff880`01b1b000 0x00018000 0x48e3f1f4
adp94xx.sys 12/5/2008 7:54:42 PM fffff880`0146a000 fffff880`014e5000 0x0007b000 0x4939bf42
lsi_fc.sys 12/9/2008 6:46:09 PM fffff880`01742000 fffff880`01761000 0x0001f000 0x493ef531
arcsas.sys 1/14/2009 3:27:37 PM fffff880`01400000 fffff880`0141b000... Read more

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Relevance 57.81%

on my laptop i get bsod about ataport.sys and the laptop continues to reboot every 5 min or so. i have also found and clean some viruses through microsoft safety scanner. I still cannot open microsoft essential and malware bytes. I have a screen shot of ms safety scanner attached.

I am also thinking about doing this this was suggested to someone who had similar problem on another forum:

Boot up with your Win 7 DVD and get to the command prompt and type (without the "- "):
- c:
- bootsect /fixmbr
- bootsect /fixboot

More info:
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

please advise me on what i should do next and if i should do a repair with my disc as suggested above

How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

Answer:ataport.sys bsod and viruses

ark, attach and dss:


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Minesh at 18:28:59 on 2012-05-30
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3063.1913 [GMT -4:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\vcsFPService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\DigitalPersona\Bin\DpHostW.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\... Read more

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BSOD Windows 7 ataport.sys
This has been extremely frustrating for me. I come home from working and my cousin tells me my computer keeps going blue and restarting. So now my computer will only run in safe mode. I have spybot/Kaspersky(won't run in safe mode)/AVS4 none of them seem to do the trick. From what I can tell it seems to be the win 32 virus, every time I get rid of it it seems to come back. I would get rid of it then my computer would be fine now it won't run in normal at all.

This is the message I get on blue screen (no images sorry)
STOp: 0x0000008E (0xc0000005, 0x8421C487, 0xC56F6DC, 0x00000000)
ataport.sys - address 84216487 base at 84216000 date stamp 4a5b6f16

My dvd drive does not work so reformatting at this time is not an option. Only thing I could think of is reformat using a thumb drive but all I have is a 1gb and I dont have the money to go out and buy a new one. So now im fresh out of ideas. Is there anyway I can fix this without going out and buying a new dvd drive/usb?

Also im running windows 7 ultimate and I get blue screen of death when running GMER in the middle of scanning so i cant upload a log from it.

.
DDS (Ver_2011-06-03.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23
Run by 1 at 21:20:41 on 2011-06-04
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
mDefault_Page_URL = hxxp://www.yahoo.com
mStart Page ... Read more

Answer:BSOD Windows 7 ataport.sys

fixed

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Relevance 57.4%

Since the last 9 Months my PC is having BSOD?s randomly.

DRIVER_POWER_STATE_FAILURE
Caused By Driver: ntoskrnl.exe

In the previous 9 months I spend over 200 hours trying to solve this issue but without success so posting this here is like my last hope?

In Attachment my SF_Diagnostic_Tool File.
Most dmp files in it are Small memory dumps but the most recent one (012314-13494-01.dmp) is a Kernel memory dump I believe.
It may be important to know that these are all my dmp files collected over my different setups
Sometimes if a BSOD happened and a dmp was generated, I copied the dmp file to an external drive and rolled back with my EaseUs Backup to a previous backup to try to go back to a point where the BSOD would not happen. The furthest I went back to a backup of Nov 2012. But the BSOD?s still kept coming.

I tried to read them out with bluescreenview and also use MyEventViewer but with no success.

Thank you so much for your advice and help?

Answer:Random BSOD's DRIVER_POWER_STATE_FAILURE ntoskrnl.exe (SF File incl)

Hi nielsvann.

The BSOD crash dump is incompletely recorded, and so not readable.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
Apply > OK
Accept then restart.
Then put the computer to sleep again, and wake it up. It will BSOD, and hopefully we will get a complete crash dump to determine the root cause of the BSOD.

9 more replies
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Hi all!
I'm hoping for a little help in troubleshooting this particular BSOD.
I've attached BlueScreenView's HTML report, the Minidump file created and a Speccy snapshot of the machine on which this happening.
If there is any other information you need, please let me know!

Answer:BSOD Caused By ntoskrnl.exe, Please See Attached Dump File

I did all the basic, standard things.  I started memtest last night before leaving and stopped it when I arrived this morning.
I also ran a system file check.
So, I have arrived here...posting the report, minidump and specs of the machine for someone that can open them and take a look better than I can.

11 more replies
Relevance 57.4%

Hi all!

I'm hoping for a little help in troubleshooting this particular BSOD.

I've attached BlueScreenView's HTML report, the Minidump file created and a Speccy snapshot of the machine on which this happening.

If there is any other information you need, please let me know!

Answer:BSOD Caused By ntoskrnl.exe, Please See Attached Dump File

Have you added any new hardware or ram as of late? Because some of what i have researched on this points to possible bad hardware and or faulty ram. I would run memtest86+ from the following link and let it do a thorough scan:

Memtest86+ - Advanced Memory Diagnostic Tool

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I've been on here before with BSOD issues and thanks to the people that helped me out back then, I was able to fix that BSOD error with your help. Apologies for not bumping that thread and saying so.

Ah, so now, I have recently been getting another BSOD... this time the error is "ATAPORT.SYS". This has happened twice this month and once last month, no dump files were created. The BSOD have been pretty random as before, so yeah. Listening to music, browsing the web, playing a game, ect. That's when it has happened. What is this BSOD usually caused by? I know it could be a number of things seeing as it's a BSOD but could it be hardware related?

I know how to upload the dump files on here, but as already stated, none are created after the BSOD. How can I correct this so they will be created next time I am hit with a BSOD?

Appreciate any help, thanks in advanced to anybody that will even help me out with this.

-Regards.

Answer:Ataport.sys BSOD Error - Windows 7 64-bit

Follow this:
Dump Files - Configure Windows to Create on BSOD

9 more replies
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I have a ThinkPad T60 (2007) laptop that has Windows 7 sp.1 as an OS that I would like to install Win 8.0 on.  But I keep getting this 'bsod' error.I have scanned the Registry using WinThruster which only shows one error that has to do with tvsu_install.exe.I also ran the latest Think Vantage System Updates 5.06 but I still keep getting this:"Driver IRQL not less or equal (ataport.sys).  Windows couldn't load correctly."Digging a little deeper, Windows says that the 'ataport.sys/atapi.sys' are functioning correctly.Version is: 6.1.7600.16385  (win7_rtm.090713-1255).Has anybody a solution for this problem? 

Answer:How do I get rid of a persistant bsod ataport.sys error?

Hello,
 
Are you trying to perform an upgrade from Windows 7 to Windows 8?  If so, it is possible there is an incompatibility with the a third-party program which interacts with Microsoft's ATAPORT.SYS device driver (e.g., not the driver itself) and the Windows 8 installation program.
 
Another possibility might be some sort of corruption of the file system or the operating system.  The Chkdsk (filename: CHKDSK.EXE) utility can be used in many cases to diagnose and repair file system errors, and the System File Checker (filename: SFC.EXE) utility can do the same for the operating system.
 
I would strongly suggest making a backup of any valuable data, though, before you attempt to correct any errors, just to be safe.
 
If everything checks out okay, I would suggest doing a clean install of Windows 8 to a blank, unformatted drive in the ThinkPad T60, just to see if that makes any difference.  If the clean install to a new drive works, it could be the issue is with the T60's old disk drive.
 
Regards,
 
Aryeh Goretsky
 

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Relevance 56.99%

I was on my laptop yesterday and a virus came up a trojan so i removed it with microsoft security essentials, then a few mins later i got Blue screen of death BSOD and i couldn't read what it said so i took off automatic restart after crash then i saw something say ataport.sys
i believed it was the cause of the problem, i tried to delete it thinking it will help but i wouldn't let me delete it. so i went online for help.
please help me im on safe mode with networking at the moment

SYSTEM DETAILS:

OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Manufacturer: XMA Ltd.
ModelC
Processor: AMD Sempron(tm) SI-42, 2.10 GHz, x64 Family 17 Model 3 Stepping 1
Processor Count: 1
Installed memory,RAM:1.00GB(usable:766 Mb)
Graphics Card: N/A im on safe mode
Hard Drives: C: Total - 132617 MB, Free - 32293 MB; R: Total - 19999 MB, Free - 17923 MB;
Motherboard: TOSHIBA, NBWAE
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

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My computer has been crashing lately, I know when it's about to crash because I can hear the hard drive (the main one with windows installed on) turn off and then turn back on (it sounds like it powers down and then powers back up) 2-3 times then it just crashes.

I've taken the hard drive out of the computer and put it back in and made sure the cables are in and not in the way of anything I.E the fan.

It doesn't just crash when I'm playing fallout 3 it happens randomly even when I'm not on the computer I.E I will go downstairs for a drink come back up and find out that the computer has crashed.

Other Information:
My computer was built in 2011 or 2012

Here is an image of my specs if this is any help

Answer:BSOD While playing fallout 3 ataport.sys

Well for starters id get more Ram
Min requirement for W7 64 is 3Gb.

Roy

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This evening I had a BSOD that was identified by WhoCrashed:
"This was probably caused by the following module: ataport.sys".

I had a BSOD two weeks ago, which WhoCrashed identified a different error.
I sent the zip files requested, and jcgriff2 was able to help me solve this issue.

I appreciate any help in resolving this new issue.

Answer:BSOD was probably caused by the following module: ataport.sys

ataport.SYS is a Windows system drive and likely not the cause but the driver that found corrupt data and called for the stop.

Run driver verifier lets see if there is another driver acting up.
Follow the instructions here, make sure to set a restore point before enabling verifier, also if you do not have Windows disk create a Windows repair disk verfier set up instructions here>
http://www.techsupportforum.com/foru...ed-473665.html


Code:
**************************Sat Jan 24 18:33:51.372 2015 (UTC - 5:00)**************************
Opened log file 'C:\Users\Owner\AppData\Local\Temp\SysnativeBSODApps\12281\dmps\outkdOutput1.txt'

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\012415-19422-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: c:\symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
Machine Name:
Kernel base = 0xfffff800`03407000 PsLoadedModuleList = 0xfffff800`0364a890
Debug session time: Sat Jan 24 18:33:51.372 2015 (UTC - 5:00)
System Uptime: 0 days 12:27:55.511
Loading Kernel Symbols
...............................................................
................................................................ Read more

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windows 7 Ultimate (32 bit) intel core two duo E6400 4 GB ram fully updated.

this started yesterday, woke up to find the machine at this BSOD, restarted in safe-mode as i was prompted that windows had not shut down correctly, rebooted, ran without issue all day.
Woke up this a.m. to the same BSOD
Ran sfc /scanow and found no issues. have not installed an new hardware in the last 2 years, only real software update was a program called teamviewer that i use to remotely help family members with their systems but that was 4 days or so prior to this starting.
zip attached.
Edit to add: After the original post, the same BSOD is present every day when i wake up. This happens sometime between 3 a.m. when i last use the system and 8:30 a.m. whe i get up to walk the dogs.

Answer:BSOD started yesterday ataport.sys?

Hello,

 Clean bootTroubleshoot Application Conflicts by Performing a Clean Startup
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics
Double click and open my computer.
Right click on desired drive and hit properties.
Click on tools tab and Check now.

Read complete instructions on the tutorial: Disk Check

Other Tests:

 




Upload a screenshot of your hard disk using Crystal Disk Info.
Make a hard drive test from the hard drive manufacturers website.
Test your Hard Drive with SeaTools.






Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.RAM - Test with Memtest86+

 




The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required fo... Read more

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I have been getting similar BSOD for the past month or so. I have not installed any new hardware. I tried using a bootable windows installation disc and reinstall windows but get BSOD while loading from the DVD.

I have also gotten 0x000000F4 with other numbers in the brackets. While getting the info from SF diag tool, the computer crashed when on "MSINFO 32" and "windows". I am not sure if MSINFO has everything as I tried doing it 3 times and all ended with BSOD.

I can only start my machine in safe mode, starting in normal mode will end up on BSOD before everything has loaded.

Please advice how I can clean this up.

Answer:BSOD STOP 0x0000008E, ataport.SYS, help

Okay, this is my first time trying to read a BSOD, but here goes nothing. I think the problem is caused by Miniport Driver for Marvell Yukon Ethernet Controller, so try updating the driver using this Vista driver. Download Driver Marvell Yukon for 2000/XP/Vista (free)
The reason I think it was this was because of this from WinDbg.
Again, first time, so you might want to get an expert to look at it just in case.

6 more replies
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I left my computer running while I went to the gym. When I got back an hour later, my computer was frozen. Rebooting gave me a BSOD and I used WhoCrashed in safemode to trace it back to ntfskrnl and dtsoftbus. Removing Daemon Tools allowed me to boot regularly for about 30 seconds. After 30 seconds, I got another BSOD, this time coming from ataport.sys. I'm currently using BackTrack5 I happened to luckily have loaded on a disk laying around. I used Disk Utility to check my HDD's SMART health, and everything is coming back normal (e.g. no bad sectors, filesystem is in the clear.) Unfortunately, I cannot install BackTrack to the HDD so that I can put an OS on a disk, and trying to run Win7 SRO or Win7 install just loads windows files, and then presents me with an ataport.sys BSOD. Am I screwed? Possibly a rootkit? I desperately need advice. Thank you!

Answer:BSOD from ataport, can't even run SRO or reinstall Win7

ataport.sys, as you know, is the IDE ATA/ATAPI controller. It is very vulnerable to rootkits. But not be worried that much. Scan the system for possible virus infection with the following programs.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Also, let us see the crash dumps. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

2 more replies
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Some days ago I got a problem about the 100% usage of the CPU . Searched on google and found out that it could be a malware problem. After that I followed some tips of getting rid of it. Downloaded andInstalled House call to see if there realy was a malwarea free virus scanner that was REALLY helpful (4 that I made a donation to them). It got rid of too many problems that were causing my problem. Meanwhile I didn't have a real antivirus and after this I decided to download a new one. I choose Kaspersky for a 30 day evaluation. It didn't do nothing special to me but it was there 4 some useless notifications. After reapiring my CPU problem , the next day I opened my PC but after 10 min after I log in , it Black screened with ataport.sys causing the problem with 0x0000008e. I restarted but same problem. After almost a day i cannot even use the mouse in that ~10 minutes.Hopefully I have another partition of Win 7 installed (I'm using that to write this post). Searched google but no solutions like my case.

I'm a noob with this technical parts of BSOD . If u need any info about my laptop feel free to ask (im new with this) any help will be realyyyyyyyyyyyyy appreciated by me . Thnx in advance

Answer:BSOD caused ataport.sys Windows 7

  
Quote: Originally Posted by cvb007


Some days ago I got a problem about the 100% usage of the CPU . Searched on google and found out that it could be a malware problem. After that I followed some tips of getting rid of it. Downloaded andInstalled House call to see if there realy was a malwarea free virus scanner that was REALLY helpful (4 that I made a donation to them). It got rid of too many problems that were causing my problem. Meanwhile I didn't have a real antivirus and after this I decided to download a new one. I choose Kaspersky for a 30 day evaluation. It didn't do nothing special to me but it was there 4 some useless notifications. After reapiring my CPU problem , the next day I opened my PC but after 10 min after I log in , it Black screened with ataport.sys causing the problem with 0x0000008e. I restarted but same problem. After almost a day i cannot even use the mouse in that ~10 minutes.Hopefully I have another partition of Win 7 installed (I'm using that to write this post). Searched google but no solutions like my case.

I'm a noob with this technical parts of BSOD . If u need any info about my laptop feel free to ask (im new with this) any help will be realyyyyyyyyyyyyy appreciated by me . Thnx in advance



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing... Read more

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Ok, firstly let me say that I have searched the previous threads and there doesn't seem to be anything that quite fits the bill for this one.

System -

Mobo - Foxcon g33m
Processor - Intel quad core 2.4ghz
Ram - 3 gig
Graphics - Nvidia GEFORCE 8800 GTX
OS - Vista Home Premium 32 bit SP2
Came installed by the builder (local computer shop) but I have the OEM disk and it has been reinstalled a couple of times, last time 5 months ago.
Power - cheapo chinese 750 watt (this was new a couple of months ago to fix a previous "freezing" problem)

Primary drive is a 500 gig SATA split into two partitions
Secondary drive is a 1 gig SATA

I regularly get BSOD with he report "DRIVER_IRQL_NOT_LESS_OR_EQUAL"

Any help would be hugely appreciated, thanks

Answer:[SOLVED] BSOD - DRIVER_IRQL_NOT_LESS_OR_EQUAL ataport.sys

EDIT: After all the typing below, I came to think that all of this could have been caused by a virus. Please start by reading the bottom of this post (H/W Diagnostics and the Driver's code box) for suggestions about that.
***********************
Your HP printer is having issues, please uninstall it until we're finished troubleshooting.

Please check your Device Manager for devices that are having problems. To do this, go to Start and type in "devmgmt.msc" (without the quotes) and press Enter. Let us know what you find.

Unfortunately, the Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following (this will not affect the analysis of the current files - but it may help later files that are acquired):
- activate/validate the Windows installation at http://www.microsoft.com/genuine
- run sfc.exe /scannow to replace any problem files
- open a support incident with Microsoft to see if they can fix the missing symbols issue ( http://support.microsoft.com/ph/14019 )
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds

So, let's try some old-fashioned detective work.....

First, let's see if Driver Verifier can coax a name out of this (I doubt it, but it's worth a shot). ... Read more

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BSOD here. File attached.

Left the house yesterday and the computer was fine. Came back and it was BSODing and re-booting showing ataport.sys in the bsod. I've tried a system restore, no luck.

Boots in safe mode. Checked drivers, no apparent conflict, but I think if may be a driver problem as it crashes at the same time during boot up.

computer is a laptop. Originally with XP and then I installed Win 7.

Ran diagnostics tool built into the BIOS/Boot option, found no problems.

This is a 2nd computer without many programs installed. Thinking it may easier to just re-install the OS.

Definitely stumped.....

Thanks,

Reid

Answer:BSOD: ataport.sys was running fine

Love these! They are so easy.

You are infected with a rootkit

Run the rootkit scan - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Thu Feb 9 09:54:06.480 2012 (UTC - 5:00)
System Uptime: 0 days 0:08:39.992
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
Probably caused by : ataport.SYS ( ataport!IdePortDispatchDeviceControl+b )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0x8E
PROCESS_NAME: WmiPrvSE.exe
FAILURE_BUCKET_ID: 0x8E_ataport!IdePortDispatchDeviceControl+b
BiosReleaseDate = 02/02/2008
SystemManufacturer = Dell Inc.
SystemProductName = Latitude D420
CPUID: "Genuine Intel(R) CPU U2500 @ 1.20GHz"
MaxSpeed: 1200
CurrentSpeed: 1197
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Thu Feb 9 09:44:22.994 2012 (UTC - 5:00)
System Uptime: 0 days 0:09:20.631
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
Probably caused by : ataport.SYS ( ataport!IdePortDispatchDeviceControl+b )
E... Read more

5 more replies
Relevance 56.99%

Hello all,
 
Last night my daughter was on her laptop she was given by a friend about 4 months ago. Until last night it was working fine. When she tried to get on it this morning it would start up fine and run for a bit then after about 5-10 minutes she would get the BSOD. This is what the stop code read: 0x0000008e (oxc0000005, 0x833c9487, 0xb6265754, 0x00000000)
ataport.sys - address 833c9487 base at 833c3000, date stamp 4c3788e8
 
 
I ran and have a log of frst which I aqquired from reading elsewhere in the forums. I will post upon request. Computer needed ASAP as it has a lot of her papers for school saved on it.
 
Thanks in advance!
 
 

Answer:Windows 7 BSOD ataport.sys 0x0000008e

please post the FRST log

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Hello, We have gone to the website
http://www.salonrenovationmaisonneuve.com/en/exposants
and download the file to open Inside of IE. Once the file is open, none of the links either e-mail or web site works. However, if we open the same file Inside of Google Chrome, the links work. So, we want to know if we are missing something in IE or a plugin.
The PDF file opens with no problem but the links are not enabled. The file works in an Apple Machine and Google Chrome. However, if we download the file physically inside of the computer and then open the file with Adobe Reader, the links all work! Any ideas
how to solve this issue? Thanks Miguel Moreno

Miguel A. Moreno Alfa Logos inc. Tel. 514-253-2548

Answer:UNABLE TO OPEN AN HYPERLINK INSIDE OF A WEB PDF FILE OPENED INSIDE OF IE 11

Internet Options>Security tab, click "Reset all zones to default" (there's a setting for scripting of ActiveX controls)
Start>Adobe Reader>Edit Preferences>there are setting for how embedded links are handled.
Chromium uses its own pdf reader plugin.Rob^_^

3 more replies
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I just had this BSOD several minutes ago on a Dell Dimension 5100 (which I'm typing this from right now). I know the hard drive I am using has bad sectors. The other drive didn't do this. I may try out the other drive since it still has Windows 7 on it. I also had two other BSODs with different error codes. Also, what all will the minidump file show?

Answer:BSOD 0x0000008e ataport.sys after sleep mode

Hi, perhaps you should upload the .dmp files so we can have a look.

7 more replies
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Recently I am getting more and more frequently BSODs which nearly always indicate
"Probably caused by : ataport.SYS". My laptop is a SAMSUNG NP300V4A running Win 7 home premium 64 bit and uses a Seagate ST500LM012 HDD.

I am also getting sporadic errors like "not enough timers available" when I open Samsung Support Center, an error from avast! GUI which I found also in the event log as an error:
"AvastUI.exe - Error de aplicaci?n : La instrucci?n de 0x00000000005A12CC hac?a referencia a la memoria en 0x00000000005A12CC. No se pusieron los datos necesarios en la memoria debido a un estado de error de E/S de 0xc0000185."
In English:
"AvastUI.exe - application error: the instruction in 0x00000000005A12CC made reference to the memory in 0x00000000005A12CC. The necessary data had not been set into the memory due to an I/O error state of 0xc0000185."
Frequently I am getting hints to I/O errors, e.g. that certain system files could not be read. When I check these files, they are there and alive and well accessible. SFC did not show any defect system files.
An error that occurred several times (once 9x in a row, another time 20x in a row) was
"El controlador detect? un error de controladora en \Device\Ide\IdePort0." In English:
"The controller found a controller error in \Device\Ide\IdePort0."
Somewhat weird wording, but anyway appears to point to an HDD controller error.

All this made me think of a defect HDD or its co... Read more

Answer:Intermittent BSOD, diag says ataport is culprit

Hello Tuscanguy,

Sorry to hear that you're experiencing BSODs.

Run a scan with Malwarebytes Anti-Malware - https://www.malwarebytes.org/
Run a scan with TDSSKiller - TDSSKiller Download
Run a scan with Malwarebytes Anti-Rootkit BETA - https://www.malwarebytes.org/antirootkit/

Try uninstalling Avast, then run the clean-up utility avast! Uninstall Utility | Download aswClear for avast! Removal and then install it again.

Hopefully you won't receive anymore BBODs.

Thank you,
VinnyBuxton

6 more replies
Relevance 56.17%

I have a dell notebook that's running windows 7 for about two months now. Started experiencing BSODs for about a week. No new hardware/software has been installed and there is ample disk space on the hard drive.

The system will boot up in normal mode and typically within 3-5 minutes will error out mentioning "ataport.sys" in the error message.

I've tried running a system restore, start up repair and have run a hardware diagnostic test but still getting the BSOD.

I ran tddskiller and the scan found something which I asked it to cure but after the reboot I continue to get the BSOD.

Tried running Malware Bytes but I continue get error messages before the application will even launch.

So far, it unit hasn't BSOD'd while in safe mode, just in normal mode.

? OS - Vista/ Windows 7 ? windows 7 ? x86 (32-bit) or x64 ? 32 ? What was original installed OS on system? vista ? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full ? Age of system (hardware) 3-5 years? not sure, its not mine. ? Age of OS installation - have you re-installed the OS? 2 month old install - no havent tried to reinstall ? CPU intel core duo t5750 ? Video Card stock ? MotherBoard stock ? Power Supply - brand & wattage stock ? System Manufacturer dell ? Exact model number (if laptop, check label on bottom)inspiron 1525 model pp29l

I've attached some of the error logs to help someone troubleshoot.


.
DDS (Ver_2011-0... Read more

Answer:BSOD -dell notebook Windows 7 -ataport.sys

Hello, and welcome to TSF.

I am currently reviewing your log. I will be back with a fix for your problem as soon as possible.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please be patient with me during this time.

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technical info:
*** STOP: 0x0000007A (0xC043F638, 0xC0000185, Ox5F948860, 0x87EC79CE)

*** ataport.sys - Adress 87EC79CE base at 87EAF000, DateStamp 51fef603

It's happening all the time, and I don't know why. The BSOD cames all the time, so I don't know the source of the problem. Thank for the help.

More replies
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Hi,

I have been getting BSOD's intermittently ever since moving to Windows 7 64b over a year ago. There have been several reason codes over the months with the latest relating to ataport.sys (error 0x0000003b). Perhaps you could aslo review the minidumps related to the earlier crashes and advise on a general course of action. I am really frustrated by this and have been advised to go back to 32b, flash the bios and a host of other things too terrible to mention here.

Please help!
Regards
Christo

Answer:Latest BSOD - 0x0000003b related to ataport.sys

Run an sfc/scannow command in an elevated command prompt. If errors are found, run it twice more with each scan followed by a reboot.
SFC /SCANNOW Command - System File Checker

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
RAM - Test with Memtest86+

Run a chkdsk on the system partition to check for bad sectors or system errors.
Disk Check

Run a Repair Install. It should fix your current version and Windows 7 but preserve your data, programs, user accounts etc.

The following drivers need to be updated:


Code:
e1k62x64 e1k62x64.sys Tue Jun 23 04:05:53 2009
spldr spldr.sys Tue May 12 02:56:27 2009

3 more replies
Relevance 56.17%

Hi all,

I am getting the following BSOD at random times but always when I leave my computer idle for 30mins+. I have disabled HDD sleep, ran anti-root kits and updated all my mobo drivers.

Any help you can give would be greatly appreciated!

Cheers

Answer:BSOD ataport.sys, Happens anytime usually at system idle :(

Welcome to SevenForums,


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40009140, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 000000009aaae860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001228f44, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
Okay so this look really complicated, let me explain it a little bit better for you.

Your Bugcheck that is received is:
Code:
KERNEL_DATA_INPAGE_ERROR (7a)
However this is just a clue of what the problem is, if we look here:
Code:
... Read more

1 more replies
Relevance 56.17%

I have a dell notebook that's running windows 7 for about two months now. Started experiencing BSODs for about a week. No new hardware/software has been installed and there is ample disk space on the hard drive.

The system will boot up in normal mode and typically within 3-5 minutes will error out mentioning "ataport.sys" in the error message.

I've tried running a system restore, start up repair and have run a hardware diagnostic test but still getting the BSOD.

I ran tddskiller and the scan found something which I asked it to cure but after the reboot I continue to get the BSOD.

Tried running Malware Bytes but I continue get error messages before the application will even launch.

So far, it unit hasn't BSOD'd while in safe mode, just in normal mode.

? OS - Vista/ Windows 7 ? windows 7 ? x86 (32-bit) or x64 ? 32 ? What was original installed OS on system? vista ? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full ? Age of system (hardware) 3-5 years? not sure, its not mine. ? Age of OS installation - have you re-installed the OS? 2 month old install - no havent tried to reinstall ? CPU intel core duo t5750 ? Video Card stock ? MotherBoard stock ? Power Supply - brand & wattage stock ? System Manufacturer dell ? Exact model number (if laptop, check label on bottom)inspiron 1525 model pp29l

I've attached some of the error logs to help someone troubleshoot.

Answer:BSOD -dell notebook Windows 7 -ataport.sys -

I can't get the perfmon /report to run. I've tried in safe mode and I'm getting an error "Cannot find path" and in normal mode I keep getting BSOD before the report is returned.

2 more replies
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I have attempted to install WX twice and have been forced to rollback to 8.1 due to BSOD error.  Since the second rollback I receive these errors when loading specific programs:
opening S3/Sims Medieval
Origin.exe - Bad Image

C:\WINDOWS\system32\NV\igdumdim32.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status
0xc000012f.  1st, then

C:\WINDOWS\system32\NV\igd10iumd32.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status
0xc000012f. twice

opening System Mechanic:
regsvr32.exe - Bad Image
C:\WINDOWS\system32\NV\igd10iumd64.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status
0xc000012f.  Appears 6 times, 2 rounds of 3

opening Sims 3:
Origin.exe  Bad Image

C:\WINDOWS\system32\NV\igdumdim32.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status
0xc0000... Read more

More replies
Relevance 55.76%

ok, my mother's laptop (Dell, XPS m140) one day just got the BSOD and i've been looking up different ways to fix it but they all want me to disable my video driver or something but i don't have the disc itself to restore it. i do however understand about safe mode, the minidump files *which i will upload in my thread so you can hopefully help as well* and i have the BlueScreenView program on there and it says caused by "ntkrnlpa.exe" and "ataport.SYS" and "ntkrnlpa.exe" please somebody help?

Answer:BSOD (ntkrnlpa.exe and ataport.SYS) *minidump files included*

The first thing to check is whether the hard disk is physically connected to the motherboard properly. To do so:Shut down and turn off the computer
Remove the AC Adapter
Remove the battery
Hold down the power button for 15-30 seconds to close the circuit and drain any residual power
Remove the panel on the underside of the laptop where the hard disk is housed
Remove and re-insert the hard disk by sliding it away from the connector and then gently but firmly pressing it back into the connector (no screws should need to be removed to do this step)
Replace the panel on the underside of the laptop to cover the hard disk
Replace the battery
Replace the AC Adapter
Turn on the computer and see how it responds
Post back once these steps have been implemented whether the system is stable. Sometimes these crashes can occur due to a loose connection.

1 more replies
Relevance 54.12%

Hey guys so I've been getting some random BSOD errors every few days or so. I usually leave my computer on when I am at work or sleep and either when I come home or wake up my computer is off. So I turn it on and it says that the computer didn't shut down properly when I start up. I downloaded the BlueScreenView and noticed I've had some BSOD three times within 10 days. One was a PAGE_FAULT_IN_NONPAGED_AREA error which I believe was a RAM problem (i bought new RAM and installed it plus OCed it to 2133, but I believe it was making my system unstable so I reset the speed to default and haven't gotten that error again), but after that I've gotten two IRQL_NOT_LESS_OR_EQUAL errors related to ntoskrnl.exe. I did some research online and from what I read it could be a number of problems. I'm just not sure where to start and could really use some guidance and advice. I uploaded my dmp files for anyone who knows how to look at these.

Thank in advance.

Answer:Random BSOD error driver ntoskrnl.exe (address ntoskrnl.exe+74ec0)

Welcome to 7F. I'll take a look at your dumps and see if I can get you BSOD free.


One

 NETGEAR NEUTRAL WIRELESS SOLUTION

Your Netgear Neutral Wireless Solution driver has been flagged. It is quite old a could probably do with updating. Check for updates here
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff800034c88ac}

*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be loaded for scmndisp.sys
Probably caused by : scmndisp.sys ( scmndisp+16d1 )

Followup: MachineOwner
---------

1: kd> lmvm scmndisp
start end module name
fffff880`0188b000 fffff880`01895000 scmndisp T (no symbols)
Loaded symbol image file: scmndisp.sys
Image path: \SystemRoot\system32\DRIVERS\scmndisp.sys
Image name: scmndisp.sys
Timestamp: Fri May 27 11:30:22 2011 (4DDF7D3E)
CheckSum: 00009C0C
ImageSize: 0000A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Two

 HARDWA... Read more

9 more replies
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BSOD random, probably under heavy load situations. I dont know how to do.


DM log collector file attached

many thanks

Answer:BSOD random most times ntoskrnl.exe+748c0 and ntoskrnl.exe+74ec0

Hi berdini.


Code:
DEFAULT_BUCKET_ID: GS_FALSE_POSITIVE_MISSING_GSFRAME
Scan the system for possible virus infection with the following programs.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Let us know the results.
____________________________________

Code:
BugCheck F7, {fffff8800a01ff08, f8800125d135, ffff077ffeda2eca, 0}

Probably caused by : Ntfs.sys ( Ntfs!_report_gsfailure+26 )

Followup: MachineOwner
---------

2 more replies
Relevance 53.71%

Jan 2014
//-------------------------------------------
How to Solve :
1- I've uninstalled my windows and recover my laptop with recovery DVD to it's original factory state.(original windows )
2- Never installed Norton internet security again , I'm using Microsoft Security Essentials now.
3- Updated my Graphic Card Driver , Intel Wifi Driver , Sound Card Driver And some other drivers ...
It's been two months now with no BSOD ... Thanks to dear Arc and gregrocker
Thank you guys
//-------------------------------------------
Oct 2013
//-------------------------------------------
Hi guys , It's almost a year that I have problems with BSODs , it use to be Atikmdag BSOD but I solve that with updating my Graphic card Driver and Changing Atikmdag.sys file in Windows System32 folder. But now it's about 3 months that I get ntoskrnl.exe BSODs !! in lot's of situations !! Web surfing , Windows log on , Working with Unity , Working with files and ... Really lot's of Times , Even in Safe Mode with Networking !! I guess it's because of my Network driver because I got BSOD in Safe Mode with Network but I never got a BSOD in normal Safe mode , BTW I dunno how to solve it !!

Please Help me , these BSODs are sooooooooo annoying

Here is my System Specs :
It's Msi GX640
CPU : Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Main : MICRO-STAR INTERNATIONAL CO., LTD MS-1656
Bios : BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10
Memory : 4.00 GB
HDD : ST9500420AS ATA Device
Sound Card : (1) AMD Hig... Read more

Answer:BSOD ntoskrnl.exe , All the Time !! Crash Address ntoskrnl.exe+80640

Code:
fffff800`00b9cc48 fffff880`010b75fcUnable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
sptd+0x4b5fc
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Alcohol 120% at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Next uninstall Virtual CloneDrive, as vclone.sys is as fatal as SPTD.sys, too.
After doing these two, report the situation back.

9 more replies
Relevance 53.71%

Got my first blue screen of death tonight, had 2 firefox opened one watching youtube video another browsing internet. After bsod it restarted i login but just black screen with cursor, ctrl alt delete worked so i shut my computer down. Boot up normally after, check my minidump file, bsod cause by ntoskrnl.exe. Did little search on google find has to do with ram and hard drive.

Downloaded wd data life guard diagnostic for my mechanic drive which is healthy but my ssd on shows failed end to end error rate(value/threshold/worst is all 0) in SMART statue. Im not sure if i can trust this wd diagnostic on my crucial ssd, there are alot of unknown in SMART statue too. Theres no ssd diagnotic for crucial, there is a firmware not sure if it helps. So i downloaded and ran crystaldiskinfo on my ssd, health statues says good, it doesnt say end to end error rate like wd. Instead same ID B4 line says "unused reserve nand blocks" instead. Is my ssd good? i havent ran a test on my ram yet.
This is almost 3 month old build
Asrock x99x killer
i7 5820k
gtx 970
850w
crucial 2x4gb
crucial 256gb ssd
wd blue 1tb

Heres info of bsod with bluescreenview
Bug Check String- IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Bug Check Code - 0x0000004a
Parameter 1- 00000000`7709dc4a
Parameter 2- 00000000`00000002
Parameter 3- 00000000`00000000
Parameter 4- fffff880`08167b60
Caused By Driver- ntoskrnl.exe
Caused By Address- ntoskrnl.exe+72a40
File Description- NT Kernel & System

Answer:BSOD caused by driver (ntoskrnl.exe) /adress (ntoskrnl.exe+72a40)

Blue Screen of Death (BSOD) Posting Instructions

9 more replies
Relevance 53.71%

i keep getting BSOD when playing game new graphics i dont know where to start when its comes to BSOD stuff

110414-10576-01.dmp 11/4/2014 10:48:39 PM 0x00000124 00000000`00000000 fffffa80`0af318f8 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4a63cc NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 ntoskrnl.exe+4a63cc C:\Windows\Minidump\110414-10576-01.dmp 6 15 7600 262,144 11/4/2014 10:48:41 PM is some info i dont know what else yall need

Answer:0x00000124 ntoskrnl.exe ntoskrnl.exe+4a63cc BSOD Error runninganygame

Please Help

1 more replies
Relevance 53.71%

Hi,
to make things easier for you,below is the Bug Check String, Driver, and crash address SYSTEM_SERVICE_EXCEPTION___dxgmms1.sys___ntoskrnl.exe+75bc0
MEMORY_MANAGEMENT_______ntoskrnl.exe____ntoskrnl.exe+75bc0
SYSTEM_SERVICE_EXCEPTION___ntoskrnl.exe____ntoskrnl.exe+75bc0
NTFS_FILE_SYSTEM___________Ntfs.sys_______ntoskrnl.exe+75bc0
IRQL_NOT_LESS_OR_EQUAL____ntoskrnl.exe____ntoskrnl.exe+75bc0

(unrelated:how could I make nice table above?)

I have searched the forum.

Problem 1: BSOD randomly, usually graphics related. eg, flash games in chrome, graphics related software (Mathematica).

Problem 2: I use an internet usb 3G device to connect to internet. Every morning the device will not connect to internet and computer will hang on shutting down screen when I restart. I have to manually turn off and back on again. I think this may be a dying capacitor on motherboard that needs 2 boot's to get excited.

Problem 3: Chrome "aw snap" happens regularly and is usually flash content related, even ad banners seem to cause it from time to time. I have reinstalled chrome, checked plugins etc etc no luck. Internet explorer runs stable,but for example in flash games it seems to momentarily freeze and then catch up with itself again. These are moments where I think chrome would have crashed.

Things I've done:

1) SFC scan. All's well.

2) Memtest. I did 1 pass, it took an hour, everything fine. Will put it on over night tonight.

3)Checked for latest drivers. A... Read more

Answer:BSOD Address:ntoskrnl.exe+75bc0; dxgmms1.sys,ntoskrnl.exe,Ntfs.sys

**************UPDATE 5 ****************




The sequence of events went as follows.
RAM test 1 pass was passed. Verifier.exe caused immediate BSOD on windows start when activated. Trying to hunt down drivers revealed any combo of 3 or more drivers gave BSOD at startup. Randomly decided to recheck RAM. Failed memtest after 27 minutes pass 1. Found one RAM stick that passed after one pass slot0. Got fed up of waiting for other slot's. Devised a plan to use verifier to check the RAM by seeing which combo's of RAM sticks gave BSOD on startup. All combo's passed. And now verifier does not give BSOD on any setting. Began to hate life. Cheered myself up with prospect of sleep. Put all 16 Gb RAM in properly and ran mentest for 18 hours, 6 passes. No error. Still no verifier.exe errors when enabled. Wrote this update.


If RAM failed after 27min one test, and then after swapping around a retest of 18 hours has no error, one would presume the RAM may be ok. Equally, I believe one could say the RAM is suspect. So, if the test is failed it really doesn't tell us anything except there is a problem somewhere. But we know there is a problem since we have BSOD!!! If I hadn't rerun the test I wouldn't question the RAM.

So the question is: how do I categorically ensure that a stick of RAM is good? Is memtest on RAM with an alternative working computer enough?



In summary:

I ran memtest for 18 hours, which was 6 passes. No problems detected. Using verifier.exe with pro... Read more

1 more replies
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I'm getting random Blue Screens and can't figure out why. I'm not running any hardcore programs. I'm mostly just using Microsoft Office and Firefox. The BSOD's seem to happen when I'm in Outlook, Excel or Firefox. Haven't been able to determine exactly which at the time as I'm moving back and forth between them quite often.

I've tried the SFC command and it didn't find anything. I used BlueScreenViewer but not a lot of help. All drivers for sound and video have been updated. I've also updated the firmware to the Crucial M4 SSD version 040H.

Any insight would be great.

Specs:
Laptop - HP EliteBook 8560w
CPU - Intel i7-2670QM
RAM - Hynix/Hyundai 8.0 GB Ram
SSD - M4-CT256M4 SSD
Audio - AMD High Definition Audio
Video - AMD FirePro M5950
OS - Windows 7 Pro 64-bit

Answer:Random BSOD Reporting ntoskrnl.exe+75c40 & ntoskrnl.exe+7efc0

Update the firmware of your Crucial M4-CT256M4SSD2.

And, Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus and touchpad driver SynTPEnh.
Apply > OK
Accept then restart.
Let us know the results.

3 more replies
Relevance 53.3%

So here's the story. I'm surfing the web a couple days ago, nothing out of the ordinary. Didn't download anything or open any emails. In fact, I think I was on Wikipedia at the time. Anyway, my Symantec AV suddenly starts blowing up with these "email scanner" popups, and my system resources started maxing. They filled the screen in seconds, and were popping up faster than I could close them, so I just shut down. Started back up, and within a minute, it happened again. Mad popups, both memory and CPU getting maxed. I unplugged the network cable, restarted again, and was able to stop the pop-ups and restore system performance to normal. Just as a test, and I plugged the network back in and it instantly started freaking out again. Scanned with Symantec, and it found a couple infections. I had been meaning to ditch it anyway, so I uninstalled it and started using AVG instead. Between that and Malwarebytes I cleaned out a TON of stuff that wasn't there before (I scan with Malwarebytes very regularly), so whatever I got was like a cluster bomb of various worms and trojan horses.

Seems I've gotten rid of the bulk of it, but AVG is still giving notices every 30 min. or so that I've got two infected files in my system drivers folder. It says "ndis.sys" is infected with "Rootkit-Agent.DI" and that "74df2116.sys" is infected with "BackDoor.Generic11.QJJ." Performance-wise, I seem to be up and running again... Read more

Answer:Infected NDIS.SYS file

Let's start with this:

Please use add/remove programs to uninstall:
J2SE Runtime Environment 5.0 Update 1"
J2SE Runtime Environment 5.0 Update 10"
J2SE Runtime Environment 5.0 Update 2"
J2SE Runtime Environment 5.0 Update 4"
J2SE Runtime Environment 5.0 Update 6"
J2SE Runtime Environment 5.0 Update 8"
Java(TM) 6 Update 11"
Java(TM) 6 Update 3"
Java(TM) 6 Update 7"
Viewpoint Manager (Remove Only)"
Viewpoint Media Player

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

File::
C:\Documents and Settings\All Users\Application Data\92732406.ini
C:\305381706

FCopy::
c:\windows\ServicePackFiles\i386\ndis.sys | c:\windows\system32\dllcache\ndis.sys
c:\windows\ServicePackFiles\i386\ndis.sys | c:\windows\system32\drivers\ndis.sys

* Save t... Read more

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