Computer Support Forum

BSOD Uninstalling Origin, Can't get past windows login screen

Question: BSOD Uninstalling Origin, Can't get past windows login screen

Lately I've had a few issues with my computer, it got slower, and some games didnt install properly due to directX errors. So after looking at some forums for battlefield 3 directX errors I read that uninstalling Origin would be a good idea to fix the problem. While that was going on, first the mouse stopped working (keeping in mind it does that sometimes without there being a problem with the computer), then the screen froze entirely. It came back for a few seconds afterwards, then it froze again and i got the BSOD.

It was set to automatical reboot, so I couldnt read what the error was.

Now the problem I'm having is that, when I start the computer I get these options: Start computer in safe mode , Safe mode with internet, Safe mode with leadtext or whatever and Start windows Normal. Which ever I choose will fail.

Choosing the Normal startup will cause the computer to get stuck on the windows login screen with the wobbly win logo.

Choosing the Safe mode (with and without internet) causes it to stuck, it seems to not be able to load some files.

I've tried running the repair windows option, but the screen went black and nothing else happend.

Relevance 100%
Preferred Solution: BSOD Uninstalling Origin, Can't get past windows login screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BSOD Uninstalling Origin, Can't get past windows login screen

Troubleshooting Windows 7 Failure to Boot

All these steps will eventually lead to a complete clean install of your system.

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I'm just getting around to doing this now because I just returned from a long vacation. A few days prior to leaving, my computer started blue screening at the login screen before I could finish entering my password. In the past, I've had many instances of the screen freezing, the sound freezing completely for a few seconds and then going silent, and becoming completely unresponsive. It wasn't fixed without a restart, and it was only a matter of time before it would happen again, be it minutes or days. The problems I've had with this rig are always unpredictable. AMD everything... obviously a bad choice.

Something I think is important to mention is that I have SoftXpand 2011 installed on my computer, which makes it automatically boot into a multi-workstation mode the first time you turn it on. You can disable and make the computer a single workstation as usual by logging in, disabling it, and restarting. This could be the problem, I guess. I also cannot access my external drive while in dual workstation mode. It always says access denied or something.

I don't know what else I should include in this... hopefully I provided enough information for someone to help me out here! Thanks.

EDIT: the attachment was created in safe mode when I turned the computer on for the first time in 2 weeks, then restarted it into normal mode, and then got the blue screen again with "DRIVER_IRQL_NOT_LESS_OR_EQUAL"

my specs are on my profile

Answer:BSOD at login screen, also had many BSODs randomly in the past

Hiya and welcome to SevenForums!
Please follow this guide, wait for the next BSOD and report back.
Dump Files - Configure Windows to Create on BSOD

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When I normally boot up my computer, it goes to the welcome screen and the monitor starts flickering and freezes up, then the monitor goes to standby but the computer is still working. When I boot it up in standby everything works properly. I ran Dell diagnostics and everything was fine. Kind of lost on what I can do now... Thank you for any help.

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My daughter lent me her HP laptop which uses Windows XP - I used her login name and password all was well. But some months ago I got a message saying password is out of date need to renew. I did I remember thinking I wouldn't forget the password, but I have. I have tried every name I can think of but none seem to fit now. I have tried logging into administrator and entering no password but still it says it can't log me in and to check the login/domain are spelled correctly. I have run out of ideas - she says she gave me the XP disc as well but I can't find that.I have tried F9 & F10 & F8 but nothing helps. I have a set of recovery discs which I made when I got the laptop some time ago. I made a set of recovery discs when I got the laptop from her because she hadn't. If I use these will it wipe everything off or will it still want me to use the password. If it is the old password then that is fine - I can remember that one but not the new one.Please can you help me. I am not a computer expert. I am 68 years old but have used pc's at work before I retired, so please don't go too technical or you will lose me.Thank youchristine/uk

Answer:can't get past windows xp login screen on lap

Do a google search for "password reset" it is a bootabe cd .

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Yesterday, all of a sudden my computer started to run extremely slowly. I rebooted and found that after I logged in, it was stuck on the screen with my user profile name and under it "Applying your settings..." or whatever it is that is shown. Finally, I got through once yesterday to find that (through ctrl+alt+delete) my processor was running at 100%. This is right after I have logged in, starting up nothing. Now I can no longer get in so I am posting this under Safe Mode with spybot, adaware, and trend have found nothing, so here is my HJT log WITH THE ANALYZER under Safe Mode.

Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at

***Security Programs Detected***

O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O23 - Service: Trend Micro Personal Firewall (PccPfw) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
O23 - Service: Trend Micro... Read more

Answer:Cannot get past Windows login screen


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Hello everyone I have an Asus Laptop that I'm trying to fix for my nephew. After installing a game of Minecraft he claims that around that time, the computer has not been able to boot. So he brought it over to me, and I'm not to familiar with Windows 8. So I try turning on the laptop and it freezes at the login screen. It has his username, and the little loading screen like its trying to load the account, then it freezes and it stops there. So what I'm trying to do is a system restore to an earlier time. Maybe even to boot into safe mode. I have been in google looking for solutions and found a couple in this forums. Except all the tutorials on how to access System Restore is to hold shift while restarting the computer. Except I can't access the computer. It doesn't go past the login screen. I can go into the BIOS, but nothing else. Anyone know of a method were I can do something to access system recovery another way? Any ideas on what I can do besides a system restore? If you need more information I can explain futher but simply put.. Turn on, goes past the Asus loading screen, gets to login screen, username is displayed. Computer freezes. Sometimes it just goes to a black screen and stops there.

Answer:Windows 8 can't go past Login Screen

I recorded this video so that you all can see what is happening.

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I first posted this in the HJT thread, and after going through a series of several programs, we think I'm clean, so I've now moved to this thread for help with my problem.

Two days ago, all of a sudden my computer started to run extremely slowly. I rebooted and found that after I logged in, it was stuck on the screen with my user profile name and under it "Applying your settings..." or whatever it is that is shown. Finally, I got through once to find that (through ctrl+alt+delete) my processor was running at 100%. This is right after I have logged in, starting up nothing. Now I can no longer get in so I am posting this under Safe Mode with Networking...

Any help would be greatly appreciated. As I said before, I'm clean in terms of spyware/viruses/trojans and I have tried restoring to an old point, which did not work.

Answer:Cannot get past Windows login screen

ok nvm, i read other posts, and found out it was b/c of trend micro. i manually updated it in safe mode and it's fixed. ty to all who helped me out. it's fixed yay :-D

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When booting, I get to the logon screen and use Ctrl-Alt-Del. There is no response. Have tried two different keyboards and several USB ports on the PC. Have also tried Safe Mode and Last Known Good Configuration. Will try to run a system restore and chkdsk. Short of doing an in-place upgrade, does anyone have any other ideas for troubleshooting? Thanks

Answer:Can't get past Windows login screen

Might try a barts cd and use event viewer logs or see if you can do a Microsoft system restore instead of the OEM system restore. (dunno why they both are called the same)Basically you don't seem to be able to access it from the hard drive. Choices are limited. If you can do a restore point to a time when it worked it would be best. Second might be to try event logs for ideas if a single file is needed. Third might be a "repair: using the xp disk. Last would be to recover files using live cd and then use OEM restore disk.Playing to the angelsLes Paul (1915-2009)

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My computer won't let me go past the login screen. It lets me type in the password and makes it seem like its thinking but then says "the user profile service service failed the login. User profile cannot be loaded. "
I am running Windows vista home premium on a Toshiba satellite L305D-S5895
AMD turion x2 64

Please help! I need to at least get the stuff off of it.thank you

Answer:Windows vista won't go past login screen

There are several ways to do it, outlined in this Microsoft knowledgebase article, but it all depends on how comfortable you are with going that route. In your instance, you'd be looking at Method 1, and I've used this before when fixing others' PCs who've encountered the same problem. As long as you go slowly and follow each step slavishly, you should be fine. However, I do understand if you feel nervous about this and, if so, perhaps we can look at the alternatives.

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Hi-thank you for allowing me to post.

I got a virus that redirected me to phony websites, and would not allow me to go to any real malaware or spyware removal website. My computer was then unable to run Super anti-spyware, which had been on my computer. I had a friend give me a usb drive with super Anti spyware and Malaware Bytes, I renamed it as I have seen you recommend. I had to reinstall super anti spyware and open in alternate start mode. That worked so I restarted my computer and tried to run Malaware in safe mode. That didn't work and I got a strange error message. All I had to do though, was uninstall and reinstall and then it worked (in regular start up mode) So I ran Super anti spyware and malaware at the same time. After they were both done malaware said it had removed certain problems, but that it was unable to remove other objects, but that I needed to restart my computer and it would remove them. Ever since I've been having this issue:
Trying to start in safe mode, safe mode with networking, or last known good configuration, I get to the screen where I should be able to click on a user name, but the screen just comes up with windows logo and won't go to the option where you click on the user name-it just stays stuck.

And at one point the computer just turned off by itself. I would like to send you the Malaware report but I cannot even log in to my computer. I do remember seeing various trojans on there.

Answer:Computer won't even allow me to get past Windows XP Login screen

Right now this appears to be a hardware issue. I am moving this to XP (correct me if this is not XP). I think you need to run SFC..When needed we can come here to Am I Infected and look at the logs.

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Hi nice to meet you all, but I'll cut to the chase as I've not got long left for lunch.

Windows 7 machine working fine from 20 april 2011 - 5 October 2012

I found an old cd and stuck it in the machine to see what was on it. Turns out a few scanned hi-res images and a fujiimage viewer.exe file. I thought i'd open the image viewer and see what it was. Double clicked and away we went. I moved the mouse to navigate to the start of the image viewer and the computer froze (blue circle thinking icon) I waited 5 mins and then ctrl + alt + del to get to task manager. Pulled that up - image viewer not responding - so attempted to close the program from task manager. Poof windows lost all my desktop icons and went to the loading screen background not my desk top background. I waited another 5 mins and then hit th re-start button.

So comp goes back to loadup - gets to the bit where windows is loading and the flag comes up all nice and shiny. Freezes. Reset. your computer falied to load. Options to check and repair or star windows normally. Start win normally, get to flag screen. freezes. back to your comp failed to load. go to repair. wait 1+ hours. windows cant repair. reboot. your comp failed to load (im getting sick of typing it let alone looking at the bloody thing). Start win safe mode. starts gets to log on. loads desktop. looks ok. restart. gets to logon. slowly ( i mean over 5 mins to get to desktop). gets to desktop. hit Ie falis to load. firefox fails to load. desk... Read more

Answer:Windows 7 wont get past login screen

Hello disgruntled and welcome to Seven Forums. Couple of things you can try and hopefully get your machine back to where it was before that pesky CD messed things up.

See if you can get into Safe Mode and then see if you can use a system restore point to roll back everything to a date/time prior to running the CD.

Safe Mode

System Restore

If that doesn't work you could see if you have any damaged or corrupt system files. Also in Safe Mode run a system file checker scan from an elevated command prompt (option two.) If problems are found run the scan 3 times and reboot un between each scan.

SFC /SCANNOW Command - System File Checker

If still no joy, one of the Forum experts prepared a couple of troubleshooting tutorials. They're time consuming but have helped many.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

Please post back if anything helped or not.

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i would like some info or pointers on what i can do to get this laptop working, i have rebooted it in safe mode and it attempts to start up, it get to the point where the windows 7 blue log on screen shows up but does not have the login or user account part but the theme shows up,

any help i could really use

it is a hp laptop g6i


Answer:can get past windows screen just prior to the login

welcome to the forum.

do you have a windows 7 installation disk or back up disk that came with the laptop. if so restart the computer and hold R. this should initiate the windows recovery program. from there just follow the steps, and it should repair any start up issue that are amis.

I cant think of a reason why it wouldnt boot in safe mode.

Does the computer crash, or do you still have mouse movement? and new software change before hand?

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Installed windows 10 free!!! app yesterday. Was all day completing now can not get past login. Screen says window 10 Hello with my name then box at bottom right of screen says next and to the left has arrow symbols. Help! I am using a Toshiba lap top.

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I have a Toshiba Satellite C850 - 1GL laptop with windows 8.1 and every time i try to load windows i get to the login screen and the laptop crashes. I cannot enter a password to access my account, restart or anything. I have to turn the laptop off with the power button.
I managed to access the bios and used a windows 8 disk, but i can't use any of the options for example automatic repair, refresh and system restore. I get a message saying the drive where windows is installed is locked. unlock the drive and try again.
I try to use the reset pc option but I get a message saying unable to reset your pc, a required drive partition is missing.
Has anyone got any ideas?

Answer:Windows 8 wont load past login screen

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Yesterday all seemed to be working fine. I was using my custom built PC to study. One of my subject was to learn about Adobe Flash so i needed to download flash professional.
I downloaded this and the Adobe Creative Cloud, used it for a while whilst studying, then turned off my PC.

Today i loaded PC and found it will not load past windows login screen. I enter my username and password, t says welcome, thinks about it for about 30 seconds, then i just get a black screen. My mouse pointer is on the screen and i can move it around the screen, but there is nothing to click on - its simply not displaying anything at all.
To try fix i have done this:
I CAN load in safe mode. Everything seems normal when in safe mode.
In safe mode i have deleted the adobe products that i downloaded.
I have tried windows repair, it did somethings, but then it booted W7 again and same thing happened.
In safe mode I have tried to re-install drivers from motherboard (ASUS Z97-pro)... seemed like some worked and some didnt... suppose because its in safe mode drivers are limited - same with graphics card drivers (Radeon R9280)...

I cant work out WTF is going on! and its driving me nuts!

Can anyone recommend my next steps?

Answer:Windows 7 64bit will not load past login screen... HELP!

Have you tried pressing CTRL+ALT+DEL on blank screen with mouse pointer to open task manager and start explorer.exe process?

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Hey there Vista forums,

Hoping you can help me out.

This week, i've been having a lot of issues with Windows Vista. It's been freezing, blue screening, refusing to boot properly, and a list of other issues. I've tried fix after fix, and i feel as though now i've just compounded the problem.

From the start I'd like to say that I am an OEM system builder, and i have my own coppy of a full windows vista 64 bit installation CD.

I run two hard drives, 500gb and 750gb, with windows vista installed on the 500, and nothing but games on the 750.

The issue i have right now is that i cant log in past the welcome screen.

It started with the computer telling me upon startup that it cant load vista, because winload.exe was either missing or corrupt. Some research showed me that it was a common problem, and gave me some things to try as fixes.

So far, i have:

Run Chkdsk
Run Sfc /scannow (it didnt work)
Ran the startup repair from the Vista CD
Tried booting in safe mode
Run more Chkdsks
Run MORE chkdsks
Run more startup repairs (each one yielding different results)

And somehow, i've gotten the computer to turn on, and bring me to the login screen. However, once i log in, It just goes to a black screen with nothing.

I have researched this, too, and tried bringing up Task Manager, and then manually rebooting Explorer.exe

However, explorer.exe, windows explorer, explorer, Explorer, Explorer.exe, and any other term I can think of, is not working, because... Read more

Answer:Windows Vista won't load past login screen, after many problems.

Hello, well, interesting situation here, Hardware or software, If able post this log : Blue Screen of Death (BSOD) Posting Instructions
If unable , can you check your hardware please : Memory Diagnostics
and this one : HD Diagnostic

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Today I was playing a game and my system did a hard lock (no sound, no mouse, frozen image on screen), this has been a problem lately as I seem to be losing system stability for a while. I chalked it up to my system overheating before as I was typically able to shut the system down for a while, then 20-30mins later it would be fine.
However, today after my PC crashed for the second time, it started having trouble booting. Sometimes I can hit the power button and nothing happens, the power light comes on, the fans work, but no startup beep and the HDD light doesnt work. Other times I can start it, and it work like normal until it gets to the Windows 10 login screen (though most of the time it doesnt get that far before freezing), then I get a hang, and the HDD light turns off. The fans on everything continue to work, but the entire PC just freezes.
This PC about 2 years old and wasnt having any trouble until the last two months. This is the first time I have had this particular problem, but it has been crashing quite a lot over the last two months.
I had looked up this issue elsewhere, and it seems that no one can come to a consensus whether its the processor, ram, GPU or otherwise.
PC Specs:
ASUS Motherboard
8 GB RAM (Ram taken from an older PC)
4.7 GHZ 8 core processor
GTX 970
750 Watt Power Supply
Any help you can provide would be appreciated!

Answer:Repeated System Crashing, Wont Load Windows 10 Past Login Screen

I don't know if I can help you with this, but I'll give it a try.You may also want to post over in the Internal Hardware forums to have one of the experts there take a look at this:  Start with these free, bootable diagnostics: you get into Windows, Let's try looking at these 2 sets of reports:1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis: done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and ... Read more

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im running out of ideas.. my 7yr old sons XP pro SP3 keeps asking for a password which was never set, even in safe mode the admin asks for a password - any PS I try I get a message something like:
"unable to login to the domain Dylan-PC"
He has a dual.. actually a triple boot, XP and ubuntu on first HD and Win7 on second HD... only problems with XP.
I tried running scans on the first HD from Win 7(cleanup/defreg/error checking and virus/spyware scans) and after reboot XP loaded fine without user screen even showing up... so once in XP, I ran few more scan, everything showed ok BUT after reboot back to square one, the user screen with locked PW.
I tried replacing sam/system/software from windows/repair folder and still the same.
any other ideas.. suggestions ..?

Answer:cant get past the login screen

So running AV scans fixed the problem, but on the next reboot the demand for PW returned?

Means the infection has come back. I've not heard of an infection that makes you enter a password, but maybe.

Can you boot into Safe Mode on the XP machine?

If so, navigate Start>Run(type)"msconfig" and turn off all Startups and all non-MS Services, schedule a chkdsk to run on reboot and report results here.

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I have Windows 7 Home Premium 32 bit installed, and this morning it just failed the login even though I am putting the correct password in every time.

The exact message is as follows:

'the user profile service service failed the login, user profile cannot be loaded'.

Is there a way I can get past this, maybe through bios?

If someone could help I would be so appreciative as all my family photos and videos are on there, yes I am one of those idiots that forgot to back up

Thanks in advance

Answer:Can someone help me get past my login screen

Maybe this will help ?

How to fix a corrupt user profile in Windows - How-To - PC Advisor

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HiCan anyone help- I cannot get past login page, had a problem so did a restore but on login screen when i enter password it logs on, saves settings and logs off again, same problem in safe mode

Answer:cant get past login screen

you should not post questions in this groupHad a chance to read up on this issue and I suspect I know why this is happening, but fixing it is a bit of a problem because we need to know what the bad file it.The most common cause of this right now, is running a malware detection progam that deletes a file, but the registry still points at it. This, wsaupdater.exe, seems to be the most widely seen culprit, but it could potentially be other things, too.Let's test it out.Boot using your winxp cd.Enter recovery the command prompt go toC:/windows/system32next type:Dir *.exeIf you find, it, typecopy userinit.exe wsaupdater.exeExit and reboot normally. You should now be able to logon.Run regeditNavigate toHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\In the right pane, you should seeC:\WINDOWS\System32\wsaupdater.exe,Change it so that it reads:C:\WINDOWS\System32\userinit.exeThat should solve the problem

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When I boot the computer it goes to the login screen, where there are 4 user profiles/icons listed. When I move my cursor to my icon, the computer hesitates/ freezes the screen blinks black and then moves a copy of an icon from the right side of the screen to the left side. This happens every time I try to login and it never takes my password. I can never get past the windows login screen. I tried running chkdsk but it failed and it kept restarting my computer.

The only way I'm able to try and do anything is in safe mode with networking, but I'm also unable to print. My printer doesn't show up in the printer file and I haven't been able to download the drivers to re-install the printer.

I have been working with someone in the malware forum and there is no sign of malware or virus.

The system is a dell Dimension 8200, has a western digital 7200 drive, however I can't get the drive diagnostics to download to run on the system, tried copying onto a disk but am unable to open the disk. Went to Dell's Diagnostic web site and couldn't get their online diagnostic to run on my system.

Would greatly appreciate some help, have been working on this issue for almost a month, I'm not sure if this means that my hard drive is failing-


Answer:Can't Get Past Login In Screen

Are the other 3 user accounts all working correctly?

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when i start up my computer it works fine until i get to the user screen and i choose a user to log on as. it goes through the process of loading the settings but as soon as it opens to the desktop it immediately closes and logs the user off. it does that for both my users on my computer.

i tried hitting F8 while in the startup but all the things listed involve me being able to log a user on. which i can't do.

so i'm thinking of reformatting and was curious as to how i get to the command prompt straight from a reboot in xp.

Answer:xp won't go past login screen.

It sounds like you either didn't activate windows within the
30 day grace period or you ran the spyware and it corrupted
a registry key or file.

You should try a Repair install if you forgot to activate Windows
within the 30 day grace period.

This will reinstall Windows XP to your computer and your programs
and most of your settings will be just like you left them.

In some cases the spyware has corrupted a registry value on
clean up.

Now you will need to boot with the Windows XP CD to the recovery console, and copy userinit.exe to wsaupdater.exe. And the we may be able to boot back normally and repair the registry entry.

So boot from your WinXP CD and when you reach the setup screen, press R to start the Recovery Console.

Choose the installation to log on to (if there's just one, hit enter). When prompted for password, just hit enter unless you have set a password for the user "Administrator" (it's blank by default in XP)

When you get logged onto the Recovery Console, go to c:\windows\system32 (or wherever Windows is installed).

Use the following commands.
cd \windows\system32
copy userinit.exe wsaupdater.exe

Take the CD out of the drive, and type exit to quit the recovery console and restart Windows normally

Next if your booted up normally go to Start, Run, type regedit and navigate
to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\... Read more

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So A friend from work gave me a laptop to fix. It's a thinkpad Lenovo t60 running windows xp. She told me that it was her nephews and he used it for school but now he forgot the password. I thought it would be easy to get through by just going through safe mode and reset the password that way but it doesn't work. Every time I go into safe mode it just go to the login screen. I even tried command prompt and it didn't even let me go to cp. I then tried going to the bios and nothing either. Since it a laptop from a school it must be locked real good. Is there anything I can do to unlock it and get through. Thanks

Answer:Get past login screen

Due to Forum rules, We cannot assist you with passwords here.
Boot into Safe Mode and boot in as Administrator and leave the password blank. If that fails, contact the school that the computer came from and have them assist you.

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So, yesterday I found my computer wouldn't let me log in. I left it thinking that the computer would work after a few hours. anyway, next day came and i turned on my computer. After waiting for it to start, it went to the log in page. I couldn't type my password into the login page. But the blinking thing, (where you can type) id blinkying...however I can't even move my mouse cursor. Like its literally frozen. I restarted the computer, then pressed F8 continually. There came a series of options so that I could possibly get my compute to start working again. Can someone please help me from what I can pick from?

- repair your computer
Then a 'system recovery option' window opens up. There's 'system repair' <I did this, and it said that there was no problems> 'System restore', 'windows complete PC restore', 'windows memory diagnostic tool', 'command prompt', and TOSHIBA recovery wizard'. Yes it's a Toshiba laptop.
- safe mode
- safe mode with networking
- safe mode with command prompt
- enable boot logging
- enable low resolution video
- last known good configuration
- directory services restore mode
- debugging mode
- disable automatic restart on system failure
- disable driver signature enforcement
- start windows normally

I've done safe mode, last known good configuration and start windows normally. I haven't tried anything else because I'm not too familiar with all these technical things. Please someone help me here

Answer:Help! Can't go past login screen!!

Work through these steps for Troubleshooting Windows 7 Failure to Start

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Have a friends computer which had many spyware and trojans. Cleaned with adaware, spybot, cwshredder, trojan hunter, cleaned out cookies and temp internet folder. Lastly I ran defrag. It was after defrag that I encountered my problem. When I re-started the computer, it would take me to the login screen and ask me if I wanted to log in as the user or administrator, I chose user. The screen would say "loading your settings" then the desktop background would flash then it would go back to the login screen saying "saving your settings." Tried to start in "safe mode" and in "last known config", however, this problem would occur in all modes.
Please help.
Your help is much appreciated.

Answer:Can't get past login screen Please help

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I am running Windows XP (upgraded) but, all of a sudden, I can't log on. The "log on to Windows" box appears wanting a password but since I have never entered a password to be used, I usually just click on OK and I am logged on with no trouble. But now all I get is another box which says "The system could not log you on. Make sure your user name and domain are correct, then type your password again. Letters in passwords must be typed using the correct case." Anyone know why this has happened and how I can fix it please?

Answer:Can't get past login screen

click here

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Is there any way to bypass the windows login screen without knowing any passwords?

Answer:Can't get past the login screen

Welcome to TSG....

Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed.

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I found the system hung up at user log in screen after my son had been using it for the afternoon.

Mouse works but when I click on user - nothing.

Rebooted in safe mode - Same thing. Mouse works but when I click on user - nothing

I rebooted a few more times and some how got a user to activate. Then I ran system restore to back to a few days ago.

Did not fix problem. User Log in screen comes up. Mouse works. But clicking on user does not do anything.

I going through my stack-o-CDs looking for an XP disk in case thats needed.

Thanks in advance.


Answer:Can't get past Login Screen

If you can log on, Start>Run... type cmd and ENTER.

In the new window that pops up, write "chkdsk /f" - without the brackets (and there is a space before /f) and press ENTER. It will say it can't - would you like to shedule it, select "y" for yes. Restart and let it run.

It can be done by booting to a windows cd too - so if you can't log on, find the cd

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I can not past log in screen, due to not having a password on log in screen. He Can not remember the password to his gmail either.  The security question asked he vaguely remembered so we tried not success. Then it asked to give an email address where it can be recovered. I (Stephanie) entered my email. Thinking it would send it to my account google recognized that it wasn't his account. Well true, its mine. He knew nothing.. Err! So I think I locked him out! Please help with a way to fix?  

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Computer has been working on win 10 for several months. Lately had problems with login screen. We have never used a password before.

Now I cant do anything because it demands a password which I do not know.

Incidentally I now see two users with same name. One user demands password. Other gives options such as using usoft account.

Help. I miss my computer.

Answer:Cant get past login screen

I had to go to usoft account and change password. I didnt even know I had a password. Then I tried pc again. Then I tried the user with options. I entered email address and then password. This worked.

Since I couldnt log into pc how did this new password get known by pc. I did find 3 buttons one of which was to connect to internet. Is this connection limited to only microsoft; is this pc got info.

There was a delay between modifying usoft acct and successfully logging into pc of several hours.

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Good evening.I am helping a friend with an older emachine that has xp sp 2 installed.When you start the computer it boots all the way to the login screen with all the users then you hear a clang from inside the computer then it restarts.It'll go into safe mode.I ran spybot and adaware from my thumb drive but they both couldn't fix all of the listed problems.Tried to do a disk check but it would stop due too "unspecified error".The hard drive is only a little over 6gigs with 15% free space(after cleanup from safe mode)Got it defraging now(gonna take all nite)

Like I said this is an older machine as my g/f had one just like it and hers had windows 98 on it original.Not sure if my friend upgraded to xp or it she bought it like this.Says it was working fine up until a couple weeks ago.If anyone has any ideas I sure would appreciate all of your time and help.....thanks a lots!!!!!

Answer:XP Won't go past login screen

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Puchased HP Elitebook 6930p notebook at an auction for my 5 yearr old granddaughter. I thought I had a good deal but I can't get past the network login screen.

Answer:Can't get past network login screen

you saying the login phase has a password?

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I am working on a PC that has XP home on it. It boots up to the login screen. Once you click on a name it says loading settings then flickers for a second and then says saving settings and goes back to the spot to click on a name. Same thing happens in safe mode.

Not really sure what she did to get it to this point. Her brother told her to do something and this happen. So I am not sure if she got into the registry.

Can I do a system restore if I boot from the CD and go into repair mode?

Anyone see anything like this. Thanks for any help.

Answer:XP Home can not get past login screen

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i am running windows 2000 had no problem for the longest time the other day i turn on the computer the login in screen comes up i type in my password than i pres enter it says loading personal setting and the useual my background picture shows up but nothing else all my icons start menu button are not there i press ctrl-alt-del all the normal programs are running i dont userstand can someone help?

Answer:will not load past login screen

Press CTRL+ALT+DEL and start the Taskmanager.In the Taskmanager, start a new tast and type in explorer.exe.This should bring up your desktop.When desktop is started, check the event log for errors, to figure out, why explorer.exe gets not started automatically.

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I just signed up so I could ask this question because I'm absolutely stumped. I'm running Windows 7 Professional 64 bit and recently I've installed VMware to run a virtual machine.

However, since doing so, whenever my computer starts or reboots, it no longer goes to the desktop. Instead, it stays at the login screen. I don't know how to make it not do that. Help me!

Answer:Getting past the login screen upon startup.

What accounts are shown at the logon screen? Did VMware install a 2nd account for some reason? I use Oracle VirtualBox so am not familiar with VMware.

Boot to Safe Mode and uninstall VMware, see if that helps?
Do a System Restore from Safe Mode to before VMware was installed.

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dude, i need a way to get past my login screen. my lap top is royally screwd so i will have more

Answer:how do i get past my login screen without my password

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Hello, I am an IT technician and I have been working on this customers computer for a while now. Their issue is intermittent. It seems to happen every morning after their computer has been asleep all night. But when they try to login, they can input their password but they cannot hit the arrow to enter the password and hitting the enter key does nothing. It shows the password being typed in, but it just will not let you hit the arrow or enter key.

Also when this happens they attempt to restart through the GUI but this freezes everytime and they have to do a hard reset. It doesn't happen if I restart or put the computer to sleep throughout the day, only when the computer has been left overnight.

I have never seen anything like this. I have updated every single driver, I have done sfc /scannow which found corruption it could not fix. I ran chkdsk /r and it found nothing. I ran startup repair and it finds nothing. I ran bootec /fixboot and bootrec /fixmbr. I took the cover off and reseated absolutely everything in the case.

I checked power options, all looks good. Changed NIC settings to not go to sleep. Ran ESET online scanner, found nothing, ran malware bytes found nothing, ran Sec. Essentials, found nothing.

Ran Dell's onboard ePAS assessment which tested hard drive, tested memory, did CPU stress test. Everything looked good.

I am out of things to do besides completely reinstalling, which I really do not want to do. Any help would be greatly appreciated.

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Hi! Can anyone help me? I had a documents window open and I think I accidentally pressed enter. I had a game emulator program highlighted at the time so it opened up. The problem is that it KEPT opening up. At the time I assumed my enter button was stuck or something (the laptop has gone through quite a bit of abuse), so when it started to freeze I decided to force shut it down. Right before that I got a message about the memory being too full or something, but I didn't get a chance to read it properly. When I tried to reload the computer, I can get past the user login screen, but then nothing else happens. Safe mode works of course. Is there anything I can do?

I'm using Windows 7 x32, and that's pretty much the extent of my knowledge.

Thank you for reading!

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first off iv been around computers long enough to realize this isnt some simple problem. It starts out fine and just as fast as normal but once it hits the xp logo screen it turns straight to a blue screen and get this it has a perfectly marked number 8 in the middle of the blank blue screen. This started to happen to me when i got home from school today, last night i downloaded windows sidebar and 2-3 gadgets, im saying this cause ive never had a problem like this until i installed that crap. Ive tryed so many things to make this go away, ive tested just about every piece of hardware in the laptop. Its multi oem/sp3 which i regret now cause its been an annoying ride. Since ive had sp3 ive been having alot of registry errors to could that and a virus be causing all this? i know i can most like reformat and re-install xp at any time i just need all the files on there. Any input as small as you may think it is will be greatly appriciated, if you need more info to help me feel free to e-mail me, im ganna be checking this phew times a day, thanks.


Answer:Can't Get Past The Login Screen, not matter what i do.

Have you tried to enter Safe Mode (tapping the F8 key while booting)?
See if you can get into safe mode and do a system restore to a date prior to installing the items you posted above. Or simply uninstall what you installed.


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PC was put to bed last night as per usual - no problems. In the morning, it was still powered up, supposedly in sleep mode, but would not wake. Pressed the rest button to reboot, but as soon as the windows 7 splash screen starts I get BSOD crash, and can't get any further past that. After several failures the system detected that I was having trouble loading windows and so gave me the opportunity to run system repair. I did this, but it came up with the message that it could not repair the system, and that a patch file was stopping windows from loading. I then tried to go back to a restore point - there were 5 available to me. 3 failed within 10 seconds of attempting with the error that it failed. Helpful. 1 failed after a longer wait with a message saying restore files were corrupt and pointed to a Trend Micro folder (which is my antivirus). The last restore point got to the point where it said it was finished, but then reported it had failed because of missing restore files.

I haven't tried booting up in safe mode, but if that gets me into windows, what next?

Do I guess that trend pushed through a patch overnight that screwed things up, so therefore proceed to uninstall it and see what happens?

Any other suggestions?

Sorry I can't post any of the files you ask for in a BSOD incident but I can't get into the PC.

Thanks for reading this.

Answer:BSOD on boot up - can't get past Windows splash screen

If you can boot to safe mode than the core system is ok.

In safe mode you can do a system file check.
sfc /scannow
this operation will check and try to repair system files if there are any errors.

If there are errors which sfc cannot fix inplace reinstallation can be considered as next step:

read tutorial to see what will be reset to default state.

If you have important user data on disk boot from CD/DVD/USB and save all your user files before attempting any further repairs !

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I can?t seem to get my cpu past 3 ghz without getting bsod right after the windows loading screen. Is it just my rigs limit or is there any way to get it past 3ghz?

My specs are

motherboard: ga-m57sli-s4 rev.2
cpu: amd athlon 5600+ windsor
ram: becuase wintec is a "registered dealer of aeneon memory" i have 2 1 gb sticks of wintec ampx ddr2 800 and 2 1gb sticks of aeneon ddr2 800 that say wintec ampx on them.
psu: bfg tech LS-550
os: windows vista 64bit home basic oem

The multiplier is at 14 and I cannot get the cpu (or is it really the fsb but my bios says cpu?) past 218 without a crash at the windows loading screen and I have tried changing the cpu voltage a little but not the memory voltage. My temperature never gets past 53c with the cpu (or is it the fsb?) at 216 during stability tests. I noticed in easy tune it says that my ram has been overclocked as well is that why its been crashing?

Here is a picture of my bios overclocking options.

Answer:Can't get CPU past 3ghz without bsod after windows loading screen

You might be able to get to higher speeds by pushing the CPU voltage, but that would make it run hotter. Core temperature scales in a linear fashion as core speed in MHz is increased, but core temperature scales geometrically when voltage is increased. In addition to higher temps, voltage increases reduce the life of the CPU. So basically I'm saying bump the voltage (at your own risk).

Make sure you're not FSB or memory limited by putting the CPU multiplier as high as it goes and the memory at the lowest possible speed. Put memory voltage to ~2.1v. I don't remember much about overclocking AMDs besides that basic kind of stuff.

According to The Overclocking World Record Database, the world record for Athlon 64 X2 5600+ Windsor core is 4151.4 MHz with a 1.68v core voltage. Setting your CPU to this sort of voltage is likely dangerous, but I'm just throwing that out there for you to show that 3 GHz is not the limit of these CPUs. Your particular chip might not clock any higher though so don't get excited

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Hi, being new here. I just discovered having this problem today. First thing this morning I went to my computer. When the login screen came up, I entered in my user and password. Then I saw the "Welcome". Which stayed there for about five minutes before I restarted the computer, which didn't fix my problem. I tried Safe Mode, which didn't make a difference. It didn't take as long, but then I saw the blue screen. It said something like "---- unexpectedly close." Then at the bottom there were memory dumps. I couldn't see what was there because the blue screen was there for five seconds, before the PC restarted itself.

It was working fine last night. Before my six year old sister was playing with the computer despite my attempts to make a password account and full parental controls.

I believe I did manage to log in to another account that's not the administrator, but when I when to modify the user accounts the whole motherboard crashed. Every program, even the desktop. I couldn't do Alt + Tab and the Ctrl +Alt + Delete.

Please help me fix this thing. I need it to do my classwork.

Answer:Windows Vista- I cannot get past the "welcome" login screen

Try waiting longer (30/60 minuits)... If it starts up after that your software messed up, backup ur school work and stuff like that and re-install windows.

If it doesn't I can't help you..

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Friend of family had a stroke, can't remember user password. It happens. I'm an old ex network admin, so pretty savy here yet Totally stumped, short of spending money to buy something. Here is what I've tried to do to get to the command prompt, so I can run net user to enable the administrator login, which is defaulted as disabled on 7. Of course she never made up any backup image disks or anything, duh.......who does?

1. On boot up, pressed F8 to get to command prompt with safe mode. That works, when selected option given here, still boots up to the user name login. So I can't get to the command prompt. Tried the other safe mode options, with same result. Toshiba also has a F12 boot option, same result.

2. Started windows, when it was loading, I shut it down with Power On button, restarted, repair mode to get to command prompt, cancelling the repair when it starts, but can't get to command prompt this way either.

3. Tried my Windows 7 disk, but still loads and comes up to user login, so I can't enable the administrator option.

4. I think she has this locked down pretty good, nothing in the BIOS to secure the user access.

I have a bootable Flash drive, but it will not work on this Toshiba Satelite laptop, will not boot as there is no option in BIOS to enable it. I tried with a bootable CD disk, and it boots up, but I still go to the user login like above.

Would like to help her out, I doubt she'll be working again, and is only in her late 50's. Doing t... Read more

Answer:windows 7 Login Cannot get to past User login

On the bottom lefts of the login screen click on a blue button with a spiral inside, it should open the cmd.
Run this command:

REG ADD "HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Image File Execution Options\sethc.exe" /v Debugger /t
REG_SZ /d "C:\windows\system32\cmd.exe"
Hit enter and wait then run this command:

net user [user_name] [new_password]
[user_name] is your Username and [new_password] is the password you will use to login

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Hi, and HELP...with Vista (Dell XPS430 desktop)

Initially the system would not boot, tried various things, managed to get into safemode and do a backup since the weekend (Phew!) Now the system still won't load, it's done 'fixes' chkdsk's and restored to the last restore point, but all to no avail... so now I get the normal login screen, and either I click on my user picture, and I get the pic's dissappear, just leaving the background screen, and it hangs there... and sometimes it does the same, but it allow me to put my password in before it hangs...

Any ideas of how to get out of this without a factory restore would be most welcomed...
Thanks - G

Answer:Vista won't load past login screen

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Hi- I know there must be a way to reinstall win without losing data contrary to my Dell support chat "gurus" - and i use that term lightly! even with safe mode -i cannot get past the win login screen - cant even get box for password - this is a dell E510 i do have reinstall dvd but dont want to do anything that will risk losing data - I read the sticky note "guide" but before i follow those steps I wanted to check one more time if there is anything i can do - i recently installed or tried to install trend micro internet security and had issues - my other issues are little people/junior hackers in my home LOL - help me please!!!


Answer:xp media 2005 cant get past win login screen

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Ive looked at all the other similar messages in the forums and none seem to help me. I turned off my computer yesterday then turned it on again and switched it off again using the power switch repeatedly yesterday in a span of a few mins. I then went out for a day and when i came back home and tried to boot my computer again vista wouldnt load the login screen. I changed my loading screen and it gets past that alright but when it gets to the logon screen everything just turns black?

Answer:Wont load past login screen?

systeam restore ?

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It all started a couple days ago when I went to play Command & Conquer 3 online with a friend. The game wanted to install a patch before I could play, so I went for it.

The patch installed, the game restarted and a SecuROM error popped up. I uninstalled the game and tried it all again. Same thing. I couldn't load the game at ALL.
Command and Conquer 3 is currently my addiction, so I contacted SecuROM and EA Games tech support.

I was told by SecuROM the following:

"Thank you for your email. We are sorry you are having launch issues. We suspect you are receiving this error message as a result of the use of an emulation program that tampers registry keys.

To fix your registry entries please follow the instructions below:

Note: These tampered entries have NOT been caused by SecuROM?. Please also note, you should only delete duplicate entries and not any others. SecuROM? is not liable for any problems caused by using these instructions. We provide them only as a service and to assist with repairing the launch issue.

Please open the registry editor (Start->Run->regedit) and move to the HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices\ area (by clicking on this folder, you will see all the entries on the right side). Look at the entries with an alpha designation (ie: \DosDevices\Letter_Here). You should see one of entries with letters with duplicate entries. If you delete the duplicate entry (right mouse click and choose 'Delete' from the choi... Read more

Answer:XP doesn't load past login screen

Hi sho0 and welcome to TSF !

Well if you can borrow a floppy drive from a friend, you may have to load the motherboard sata drivers at the beginning of XP install so that it can see your drive. Should be a message telling you to press F6 to load sata/raid floppy.

Check in the bios that your sata drive is seen correctly. Refer to your motherboard manual to determine which sata plug is the sata 1 and plug your hard drive there if it isn't already.

If you ever manage to boot back in windows, uninstall your game, uninstall all CD/DVD emulation software you can have : clonecd, daemon tools, alcohol, ... following the complete removal instructions from their website (sometimes they leave some drivers behind). Then reboot and try reinstalling C&C. Recent games protections are very intrusive and can cause conflicts with those other programs. Even if daemon tools is not running at the moment, its emulated CD/DVD device is installed on your computer.

Next time you decide to delete a bunch of things in your registry without knowing what it is, make sure you have a backup solution first. Once you'll get this computer back to live be sure to check those links :
Any of these would have saved your butt today

And next time you install XP, make sure the system partition gets the c: volume letter. Unplug all other drives during the install if needed, leaving only ... Read more

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I have XP Entertainment Home Edition
My system boots up to the user profile screen where I can choose between the two profiles
If I select either profile a blank desktop appears (no icons/no windows task bar) and freezes
Trying to boot into Safe Mode also hangs after choosing a profile

It's a Dell so I don't have the XP cds to try a repair. I do have other computers with different versions of XP installed that are working fine (no XP CDs though)

Any suggestions would be greatly appreaciated

Answer:Solved: XP won't load past login screen

Not sure what to tell you buddy other than find someone with an XP CD and try to repair it.

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I downloaded an anti Malware program (ADWCleaner) last night and had to reboot after the scan and removal, which seemed normal enough. But after it shut down i cant open my laptop. I type in my password and it attempts to load but only reboots all over again as "windows ran into an error and needs to restart".
I have files i cant replace in them. Ive removed the battery. Didnt work. What can i do to get through???

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Hi, I have windows vista on another laptop - a samsung r60 and it keeps freezing at start up. Can't get past the user log in screen. At first, last known good configuration would start the laptop but now even that doesn't work. It's been running slowly for months before and a mcaffee scan revealed no viruses. Can't do a system restore because there are no restore points - would restore system state work and how do I do this please? Or can you offer any other advice? Have also tried directory service repair. Many thanks, Terri

Answer:Vista freezing - can't get past login screen

Try booting with the Vista DVD and choose Startup Repair.

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Hi guys, basically the problem im having is that my computer freezes right at the login screen and I cant login at all. Before this happened my computer all the sudden started getting a bunch of pop-ups, so I tried to run Superanti-spyware but it seemed like some program was bugging it out so it wouldnt load. I tried to re-download it but it wouldn't let me access the page. I tried to run spy-bot and malware-bytes and my computer wont boot either of those up (due to some sort of infection I assume?). So now my computer wont boot into regular Windows XP at all. It will boot into Windows safe mode and so I tried running ad-aware the only spyware program that my computer would let boot up. It ran came up with multiple infections but it didn't fix my problem. I tried going into MSConfig and unchecking all the boot up programs and rebooting but to no avail my computer keeps freezing at the login screen. Please help!! Thanks!

Answer:Computer wont get past login screen.

If mbam won't install or runSome types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

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Every time I try to login to win 2000 i put in my name and password it goes to the next screen but then just hangs with the hourglass spinning. I can boot in safe mode with no problem but the issue occurs with all my logins including a new test one i've created. I've run av scan, adaware scan, win updates, i tried running spybot but it won't start up. Any suggestions would be greatly appreciated.

Answer:win 2000 wont go past login screen

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Friday I thought I had gotten rid of a virus .. I downloaded and ran a Microsoft malware program .. it scanned, found the virus and supposedly removed it ... one of the problems that I had was the Task Manager was disabled but I was able to go in and enable it .. everything seemed to be working correctly and I could get onto websites that the virus said was a risk while it was still in my computer .. fast forward to Saturday morning ... computer opens says welcome shows the logon icon, I click on it says that it is loading settings, then logs off .. help!

Answer:can't get past login screen after eradicating virus

Hello.It appears your infected with one of the rogues that does this or perhaps it's a hijacked userinit file. We'll confirm that. Do you have some spare CDs? Follow the instructions below so we can see the state of that machine. From there we can fix the registry key related to that and see what's really causing that problem.Download OTLPE and Boot Off ItDownload OTLPE.iso and burn to a CD using ISO Burner.A free Image Burning CD download can be found over here if you do not have one.Instructions or tutorial on Burning ISO files can be found over here.Once you have burned the file to a CD take the CD out of your working computer's CD-Rom drive.Reboot your infected system using the boot CD you just created.

Note : If you do not know how to set your computer to boot from CD follow the steps here
Your system should now display a REATOGO-X-PE desktop and OTLPE should be loaded successfully.Download DDS-BootCD and Save to Flash-DriveNow please download DDS-BootCd and save it to your working computer's desktop.Use a Flash/removable drive and copy that file into the removable drive.Insert the flash/removable drive into your infected computer which is currently booted into the OTLPE Environment.Double-click My Computer on the infected machine which is booted into the OTLPE Environment.Find your removable/flash drive and copy the DDS-bootCD file to the desktopDouble-click on the DDS-bootcd.exe file and run itOnce it's complete a og files will open:DDS.txtIt will be... Read more

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I was following the directions I found in another area of this board to get rid of the xlime offeroptimizer problem. I took the following steps:

Enabled hidden files and folders
Turned off system restore

I then went to reboot into safe mode, but instead of using the F8 method, I went to start>run>typed in msconfig> checked "/safeboot"

Now when I try to start my computer, I get the startup screen for safemode. I have always logged on with ctrl/alt/delete and my password. However, now the computer doesn't recognize my password, and I am effectively locked out of my computer all together as I can't get past this screen. Please help!


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My son has an HP Paviliion 915 computor, when starting screen goes directly to password login, he has forgotten the password, it's his password not admins. as it gives him a hint we know the hint just not the answer. None of the F-keys during the black screen stage work. It just goes to login. We cannot get into safe-mode, or bios. We ordered the recovery disc set from HP, however we cannot get in to change the boot order. When we put the disc in and started up nothing just went to login. At this point we're willing to do a complete recovery even if it means loosing hundreds of purchased songs from iTunes. But would prefer to try to save them if possible. Can anyone help me?

Answer:forgotten password -can't get past login screen

Hello and welcome to TSF.
I, myself would actually slave the drive into another computer to salvage your paid for songs.


Originally Posted by friendshipme

None of the F-keys during the black screen stage work. It just goes to login. We cannot get into safe-mode, or bios.

When you try and go into the BIOS, do you wait for the HP splash screen to appear before pressing the F(?) or delete keys?

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A few weeks ago I tried to clone my C drive to bigger hard drive using some third party software and it didn't work so I just went back to using my original hard drive. Ever since then my computer has had difficulty getting past the login screen. I type in my password and hit "enter" but it just sits there saying "Welcome" forever with the little rotating icon. It was doing this somewhat rarely but suddenly today I cannot get past the login screen at all. Suggestions?

Answer:Computer will not load past the login screen

Will it boot into "safe mode with Networking"? Turn on the computer tap F8 key a few times, should bring a black screen with menu options.

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I am running Vista SP2. When I boot, I can get to the log-in screen, but once I enter my password it just hangs. I've tried running system restore from both safe mode and safe mode with command prompt, but when it shuts down after system restore again it just hangs. Not sure what to do from here. Any suggestions?

Answer:Vista Won't Boot Past Login Screen - Won't Restore Either!

So I was able to system restore, but still the same log-in problem. Sometimes, When I click I user account, it will hang and not even allow me to type in my password. Maybe somehow the log-in screen in screwed up. I don't know.

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I think I deleted my registry key strings for keyboard/mouse and cannot logon to my computer. I get to the user login screen, but cannot do anything at this point. The tab key will not bounce me from item to item so I can't get past the login screen. Additionally, I'm not setup to boot up in safe mode (not sure that would help me).

If I could just get into windows Xp, I could then restore the registry items I deleted, but I don't know how to get past the login screen?

Any ideas/comments?


Answer:(XP) deleted registry entry - can't get past login screen

I can't shutdown (No start button). To power down I have to press the power button. This will shut down the machine.

On bootup, I can press f2 to get into the bios settings or f12 which will give me boot options (floppy, cd etc ...) there is no option for safe mode or last known good configuration.

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Yesterday I finally got around to installing a Samsung Evo 840 I bought half a year ago.
I installed everything, formatted as new simple volume (GUID for both SSD and 2nd 1 TB HDD) and assigned a drive letter. I've yet to migrate my current installation over to the SSD.
Today when I got home, my PC would freeze about 4 minutes after I logged in.
At first, I thought it was a PSU problem. So I removed my new 1TB and left the SSD in place. Problem persists. I then booted the computer in safe mode which worked, and I uninstalled the HDD/SDD utilities I had installed yesterday.
I try to boot it again, and it still froze 4 minutes in. I finally unplug the SSD and now everything boots normally.
A slightly unrelated issue, my PC on its first normal reboot black screened restarted when I accidental knocked my chair into it. Atm, I am on the second try, and so far, nothing terrible has happened (mark 60 minutes so far).
Excluding what happened last, makes me believe the problem is with my MB and interfacing with the SSD. But the latter sudden black screen restart makes me suspect PSU (which the good safe mode reboots seem to discredit).

Some people have also advised it could be a MBR/GPT conflict, as my boot drive is still a MBR drive.

But the freezing has so far only happened with the SSD attached. The 2nd 1TB data drive still works and has (fingerscrossed) caused no problems get, despite being a GPT drive.

If I am missing some default specs post or dump file that needs to be atta... Read more

Answer:New SSD freezes my computer past login screen (and misc.)

Hi Byron and welcome to the Forum. It would be great if you can give us a more detailed description of your system so the skilled techs here can guide you to a solution a lot better than me.
I have a EVO 840 250GB SSD drive on my system and it works fine as a boot drive. Here's what I did when I installed mine....
Booted up system with ssd installed as a slave then went to disk management and formatted the drive. Then I used the Samsung Data Migration to clone my operating system to the SSD. Then I unplugged all the drives except the SSD and booted into the BIOS and chan ged from IDE to ACHI and set SSD to boot first. All went well and then I shut down to plug in all the other drives and went into BIOS to be sure the ACHI and the SSD was still first boot. I have not had a problem with booting my OS with the EVO SSD.
I Sure hope your problem is small because those EVO SSD drives work well and are fast.


12 more replies
Relevance 64.78%

I'm using Windows XP Professional with SP3. My video card is a NVIDIA 9800GT, and it's been having BSODs related to nv4_disp.dll since I got it. The most common solution is to reinstall the drivers, and I've done it multiple times. I tried doing it again today, and my problem got worse - in addition to nv4_disp.dll BSODs, i've started getting lock ups, hang ups, and random restarts ingame. There are two potential causes that I can see: Last night, I automatically fine tuned my computer with the nTune program (performance in Nvidia control panel). It overclocked my [PCI-E something clock speed] 17% to around 2900. I also used Driver Cleaner to clean off my nvidia drivers, then I reinstalled my video drivers again. I've since clocked my computer's clock speed to what it was originally. However, that did not solve my problem, as the lock ups, hang ups, and random restarts still occurred.I then tried following the Driver Cleaner's instructions more precisely. First, I uninstalled my Nvidia Drivers from Add / Remove Programs (as I did before). When my computer restarted, it claimed it detected both a video controller and an Other PCI Bridge Device, but I choose not to automatically update drivers for either. At this point, I think my computer may have started to get random restarts even outside of playing games. Driver Cleaner's instructions then prompted me to start the computer in Safe Mode. I did this through msconfig. However, here'... Read more

Answer:Computer restarts constantly, and I can't get past the login screen.

This is what I'd try...Turn off computer. Open the case, clean it well with compressed air.Reseat RAM, and video card. You may clean connectors with an eraser.

14 more replies
Relevance 63.96%

I downloaded an anti Malware program (ADWCleaner) last night and had to reboot after the scan and removal, which seemed normal enough. But after it shut down i cant open my laptop. I type in my password and it attempts to load but only reboots all over again as "windows ran into an error and needs to restart".
I have files i cant replace in them. Ive removed the battery. Didnt work. What can i do to get through???

Answer:Wont open past login screen. Help please. (moved from W10 forum)

i have moved to general security as its an adwareclean issue
Make and model of the PC
Did the PC also try to do any windows updates on the reboot ?
can you boot in safe mode
Depending on the model , this may be using F8, Shift+F8, F10 or F12 as the machine boots

1 more replies
Relevance 63.96%

This machine will boot up in safe mode, but hangs at the login screen in normal mode. Running windows xp home. 1 year old computer. Any idea where to begin troubleshooting would be greatly appreciated.


Answer:Win XP, Machine will boot in safe, but not past login screen in normal??

Well, it's either a driver or hardware problem.

Did you recently install anything harware or software related? You could try this...tap F8 on boot to get to the boot options, then boot using 'Last known good config'. Hopefully, it will fix the problem. If not, there are a few other things you can try, like removing the sound card, try to boot, remove the netowrk card, try to boot, etc etc...just to see if it's hardware. If it's a driver issue, then I'm afraid someone else will need to help you, as I'm not too sure of the best way to go about figuring that out.


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Relevance 63.96%

Hi,     I uninstalled HP Protect Tools and all its parts in order to upgrade to Windows 10. It asked me to restart the computer and upon restarting, gray screen (appeared after HP logo) with "Login" label asked me for password for User ID = Administrator. I tried accessing BIOS etc. but it always requires password for User ID Administrator or BIOS admin. I do not have either of those.     This has never happened before and I cannot start my computer now.     I tried guessing the password, but after 3 times screen saying Authentication failed appears with "System locked. Press the power button to restart the system". Any help please? Thanks.

Answer:ProBook wont boot past the gray login screen

Dear Rekpet, Hi, My name is James. So to my understanding you are getting a grey screen upon starting up. Please could you attach a screenshot?  Many Thanks James 

I am a very busy person. PleasePlease click ?Accept as Solution" if I solve your Problem

4 more replies
Relevance 63.55%

I'm in need of some serious help. I don't even know where to post this, as it's a combination of virus problems and Windows 7 problems.

This afternoon I was browsing around on the Internet, using Google Chrome, as I had to sort out my previous Firefox sessions before I could use it again. I clicked a link on the Steam forums which opened up an image, straight after this a "Anti-virus" popped up, telling me I had infections. More popups began to open up, and before I could even take a glance to remember what programs were running, or even get the chance to save my browser sessions and kill the process, the computer completely locked up.

I restarted knowing this wasn't going to be good at all, and realized just how bad it was. Whenever I try to get past the login screen after entering my password, either in normal safemode or normal logon, I BSOD either a few seconds after logging on, or almost instantly. I just have enough time to browse to my Computer but don't have enough time to run any antivirus programs like Malware bytes or run a Hijackthis log.

I'm using Windows 7 and I think I know what the problem is, however since I cannot run any programs due to the BSODS, I don't know how I'm supposed to sort this out. I haven't had the chance to perform a latest backup, and I'm really worried that my data is at risk, especially the fresh data like the browser sessions, tabs, history and files in areas like my documents... Read more

Answer:In dire need of help. (Multiple viruses, can't access computer past login screen.) W7

Bumping this because I'm on page 5 without a single reply.

1 more replies
Relevance 63.14%

Hi guys I'm trying to install Mass effect 3, byt whenever i try to open Origin I get the BSOD.. Detail of crash below. as well as system specs. I have no other problems this only happens when trying to open origin....I have no clue and niether does ea apparently...heh If you guys can help that be great cause I'm dying to see the conclusion of mass effect. Thanks =D

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 4105

Additional information about the problem:
BCCode: 50
BCP2: 0000000000000000
BCP3: FFFFF8000343339F
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

System Information
Time of this report: 3/13/2012, 17:36:46
Machine name: LUCIUS
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: NP267AA-A2L e9180f
BIOS: BIOS Date: 04/09/10 10:04:52 Ver: 5.28
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 9216MB RAM
Available OS Memory: 9208MB RAM
Page File: 2266MB used, 16145MB... Read more

Answer:Windows 7 BSOD, only happens when i try to open origin

You're using on-board video, right? If so, you will not be able to run this game

1 more replies
Relevance 62.73%


When I open Origin and try to login, it tells me that online login is not available (It's in French, so I don't know if that's the exact translation). I've tried resetting my connection and closing my computer and opening it back again. Nothing works.

Answer:Online login not available on Origin

1 more replies
Relevance 62.32%

straight to the point, my Windows 7 64-bits crashes to a BSOD only if my PC has been off for a long time (i.e. when I turn it on in the mornings, after turning it off the previous night).

The crash is interesting: Windows 7 loads perfectly, but when typing my account's password(and pressing ENTER) or before the password-field appears, it crashes to a BSOD.
Once it has crashed and the BSOD appears, I wait until it goes away and I shutdown my PC and turn it back on. Then, it all goes fine.

The .dmp and .xml file are attached inside a .RAR at the bottom.

Here is some additional information that was included in the 'Windows has recovered from an unexpected shutdown'-window:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 10250

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA80050D4B30
BCP3: FFFFFA80050D4E10
BCP4: FFFFF80002BC8240
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
I might add that I recently bought two 2GB RAM 'G.Skill' DD3 sticks (1333Mhz). My Motherboard supports that bus so there shouldn't be any issues there. Any help will be really, really appreciated. And if I missed any info, please let me know!

Answer:Windows 7(x64) BSOD in login-screen

Running the dump files now. Please attach the rest of the stuff listed here:

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Relevance 62.32%

Just start the computer this morning 2014-03-03 and after the login screen i had a BAD POOL memory bsod.

The weird thing is it doesn't happen every time : windows just start normally in other case.

Answer:BSOD Just after login screen of windows 7

Welcome to the Forum.

Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Usra\Downloads\SF_03-03-2014\SF_03-03-2014\030314-10124-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`02e03000 PsLoadedModuleList = 0xfffff800`030466d0
Debug session time: Mon Mar 3 20:28:14.489 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:13.816
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis ... Read more

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Relevance 62.32%

I'm Getting a bsod at the start screen (have not tried safe mode) and when i reboot it wants to do start up Repair and something tells me it might not boot into safe mode.
BSOD goes by to fast for me too read and i had to plug in my old windows xp computer so i could post this.
So help please

Answer:Windows BSOD at login screen :(

i guess ill try safe mode :/
If it works ill post

17 more replies
Relevance 62.32%

So I turned my laptop on in class, got it registered to be able to get on the campus's network, then installed AVG Free (which should have removed the trial of the paid, I think...). After that I saved an open office document and turned it off. Now I'm at the library, I turn it on, and it gives me a BSOD (not full screen oddly enough) before I can log in, and rips it from my view before I can right any code down.

The BSOD said "driver_irql_not_less_or_equal" at the top

I AM able to log in under safe mode but am NOT able to log in safe mode with network capabilities.

I thought AVG free could have caused the problem so I uninstalled it, didn't help. I'm going to go get a USB drive right now so I can take these dump drives (or whatever they are called) and post them here.

Sorry, I'm also looking at my laptop right now typing in any information that appears it could be relevant at all.

DashDanW: "just give us the error code that was displayed on the blue screen, it should be along the lines of 0x000000XX where XX are two hexidecimal characters. You can also find this error code by looking in the event logs (under Administrative Tools) in the system events tab."

I could not find the system events tab, though I could find the "event viewer". Under "Windows Logs>system" I found a bunch of level "Information; error" and a few "Warning; Critical" How do I view these in a way I would know what... Read more

Answer:Windows 7 BSOD, before at login screen

7 more replies
Relevance 61.91%

Hi guys,

A few days ago I set out to quieten my build. I bought a bunch of corsair fans & phanteks to replace my default Kraken ones. I also bought an NZXT Grid+ v2 so I could control my case fans.

As soon as I installed the CAMS software, after restarting it started BSODing as soon as I hit the win10 login screen - BAD POOL HEADER.

I tried disconnecting the grid and that stopped it straight away.. and it would boot fine. So i decided to go back to my original set up of just the fan hub and forget the grid.. logged in, installed CAMS for the Kraken and it started bsoding again

Now even though CAMS is uninstalled, and the grid is uninstalled, it's still BSODing at start up. The funny thing is, it's 9 times out of 10. I managed to get in just fine now?

Probably a left over driver somewhere? I couldn't possibly think of what else it could be. Any help would be greatly appreciated.

Thank you

EDIT: I've tried all the ram checking/chkdsk/sfc /scannow/ start up repair etc.. none of it found or fixed anything

Answer:BSOD once windows 10 login screen appears

* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 19, {22, ffffd480f0c76000, 0, 0}
*** WARNING: Unable to verify timestamp for amifldrv64.sys
*** ERROR: Module load completed but symbols could not be loaded for amifldrv64.sys
Probably caused by : amifldrv64.sys ( amifldrv64+188c )
Followup: MachineOwner
0: kd> lmvm amifldrv64
Browse full module list
start end module name
fffff805`e4950000 fffff805`e4955000 amifldrv64 T (no symbols)
Loaded symbol image file: amifldrv64.sys
Image path: \??\C:\MSI\Smart Utilities\amifldrv64.sys
Image name: amifldrv64.sys
Browse all global symbols functions data
Timestamp: Thu Oct 8 03:50:32 2009 (4ACCC6D8)
CheckSum: 0001259F
ImageSize: 00005000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

The last few .dmp files all point to an issue with the MSI Latency Tuner driver - its quite old circa 2009. Check for and install a more updated driver from here, or uninstall the application:
MSI Global

3 more replies
Relevance 61.91%

Hi All, I've got a real dilemna on my hands, having taken my business abroad with me on a new T420 only to find that im blue screening constantly and can't find the solution for love nor money.It's the Dual Graphics version which i've upgraded to a 120GB Intel 320 SSD and done a fresh install from scratch. I've also added 4GB RAM to the machine. Intel says the drive is fine, Memtest says the memory is fine. I had long suspected the graphics drivers (not too small when first installed) but alas i've since re-installed the optimus pack and still no joy. Basically the issue is that when landing on the login screen the system will BSOD after a couple of cursor flashes. It will then boot back round and more often than not will load up fine the second time. Indeed it has recently taken 3 cycles before booting properly. As yet, I haven't really experienced the BSOD while the system is active at all. Only at the login screen as mentioned. The error code reads: Stop 0x0000003B (0x00000000c0000005, 0xfffff80002f6ccf1, 0xfffff8800a618610, 0x0000000000000000) If anyone has any ideas of where to go next, that would be sincerely appreciated.

Answer:T420 Windows 7 Login Screen BSOD

I should add to note that this seems much more likely to happen when the system is booted from cold, rather than being restarted. Indeed, when 'warm' the problem is probably 50% less prevalent or more. I would expect to see the BSOD on every single cold start and with 3 cycles now before succesfully booting into windows.

3 more replies
Relevance 61.91%

This morning I started up my PC (still left my monitor off if that's of any importance) and when I turned on my monitor I was greeted with this.

It didn't restart itself unlike most of the bluescreens I had on previous computers. Second time I get into Windows just fine. I begin googling but this BSOD seems very vague, I can barely find anything about uxpatch.sys that tells me more, except that it's memory related.

I then ran WhoCrashed as someone suggested and got this

On Sat 7/06/2014 11:34:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\060714-20670-01.dmp
This was probably caused by the following module: uxpatch.sys (0xFFFFF880085BEEB9)
Bugcheck code: 0x50 (0xFFFFF8A0019E9000, 0x0, 0xFFFFF880085BEEB9, 0x0)
file path: C:\Windows\system32\drivers\uxpatch.sys
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: uxpatch.sys .
Google query: uxpatch.sys PAGE_FAULT_IN_NONPAGED_AREA

On Sat 7/06/2014 11:34:35 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: uxpatch.sys (uxpatch+0x1EB9)
Bugcheck code: 0x50 (0xFFFFF8A0019E9000, 0x0, 0x... Read more

Answer:BSOD on windows login screen page_fault_in_nonpaged_area

Hi oldage.

Run SFC /SCANNOW Command - System File Checker

If it fails, or you cannot boot into your desktop, do SFC /SCANNOW : Run in Command Prompt at Boot

It will redirect your installed theme to default windows aero, and will perform some other needful corrections.

Does it still BSOD at logon? Let us know.

Then, uninstall UXStyle Core. For applying third party themes, follow Theme - How to Apply Custom Themes

3 more replies
Relevance 61.91%

Hello. My laptop has been acting perfectly fine until I decided to install IE7 on it. I downloaded it straight from Microsoft's website and installed. When prompted to restart, I said no, exited some programs, then manually restarted. I then left the computer to restart and went away for a few minutes. When I got back, it was stuck on a BSOD. It reads:

STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of
0xc0000020 (0x00000000 0x00000000).
The system has been shut down.Click to expand...

I have not been able to bypass this. I've tried safe mode and loading my last good configuration, but I hit the same BSOD right before it would normally show my login screen. Does anyone have any idea what I can do to fix this? I'm quite pissed that only Microsoft's programs are the ones to destroy my operating system.

I'm on Windows XP Home SP2. Thanks for any help.

Answer:BSOD Before Login Screen on Windows XP Startup

This just happened to me this week. My power supply was dying.

Got a new one at the store and all is ok now.

1 more replies
Relevance 61.91%

Window 7 x64
Original factory installed OS
Purchased from Best Buy about 1 year ago

Beginning last Friday, 4/8, my Sony laptop will boot to the windows login screen (although slower than normal). After typing in my password and hitting enter the screen goes black for a few seconds then I get the BSOD and the laptop reboots. Same thing happens in safe mode. The error message at the top of the BSOD changes but ?driver irql not less or equal? has appeared a few times. The BSOD is only visible for a few seconds before the system reboots so I haven?t been able to write down any other info.

I can?t save the dump file since I can?t get into Windows. I can boot to a command prompt. Is there a way to access the dump file from a command prompt?

I tried hitting F8 when the system reboots to enter the recovery tool. The options are to let the system auto detect and solve any problems it finds, restore to a previous date, recover from a backup, check memory and command prompt. The auto detect ran for about an hour, rebooted and I ended up at the same BSOD. I tried a couple different restore points but they all failed. I got an ?unknown error? message each time. I couldn?t recover from a backup because I don?t have any recovery CDs. The memory check didn?t find any problems.

I called Sony support and explained the situation. The support person said my laptop can be restored to factory condition by using a recovery file stored on a hidden partition. She asked m... Read more

Answer:BSOD at login screen - can't load windows


You can check for minidumps through the command prompt; they will be in C:\Windows\minidump. If you can copy those out to a USB drive, you could zip them up and upload them here.
copy c:\windows\minidump *.dmp F:
Substitute F for the letter of your USB drive.

Create a Windows repair disc: System Repair Disc - Create

Boot to it, and open a command prompt; enter the following:
bootrec /fixboot
bootrec /fixmbr
Run Startup Repair from the disc a few times, see if that helps.

4 more replies
Relevance 61.91%

Hey guys, I've been looking at this for a while at work and I'm hoping you guys can help me out here. I'm a bit stumped.

I've got a computer displaying a BSOD after windows logo and before login screen. I tried safe mode and initially thought it was DeepFreeze failing because when watching the drivers load for safe mode, the BSOD happened right after loading the two DeepFreeze drivers. eg. "LOADED: DF.sys"

I took an image of the hard drive from a linux boot disc with DD at this point before I started making changes because there is software that isn't around any longer and we wouldn't be able to get back.
So, I got in touch with DeepFreeze Support and was able to manually thaw the computer (by replacing the two deepfreeze drivers with the thawed versions I got from support) and the problem continues after that.

At least, the system is thawed now so I can be certain that anything we change in it is effective and not going to be reverted.

The exact error text on screen is:
"STOP: c000021a {Fatal System Error}
The initial session process system process terminated unexpectedly with a sta
tus of 0x00000000 (0xc0000001 0x00020bd8).
The system has been shut down."

This doesn't look like the "normal" blue screen I'm used to. There is nothing saying that it is saving a dump or anything like this. I've tried startup repair many times and I have also booted up in PartedMagic and confirmed that the partition is marked as active. While I had it loa... Read more

Answer:BSOD after windows logo and before login screen.

Can you boot up with your Linux CD and get a copy of the minidumps to upload for analysis?

2 more replies
Relevance 61.5%

I am working on a Windows XP box, and when you login, it says it's "Loading your personal settings", and then immediately says "closing your network connections" and goes back to the login screen. When it does that, it plays the Windows "shut down" tune. It doesn't matter what login I use, and Safe Mode doesn't help. Neither does "Last known good". I even tried a Windows repair via booting from the disk. I am honestly not sure if it is running SP 2 or 3.

Answer:WIndows XP won't get past login.

Not sure if this is your issue, but see post #3


3 more replies
Relevance 61.09%

Hi ,

I have uBlock Origin Installed on my Chrome and it's working fine except I am now not able to login to my router's home page through local ip

Has anyone faced the same problem? Even if I am disabling it for the page, it's still not working. It's opening the login page, but after providing the details it's again redirecting me back to the login page.

Not facing the problem in incognito though since it's does not load uBlock in incognito.

Answer:uBlock Origin is not letting me login to my router

No problems here.

7 more replies
Relevance 60.27%

When I click to get rid of the screensaver to be able to login, the screen goes black and after about 20 seconds it goes back to the screensaver. Can anyone help me with this.

More replies
Relevance 59.04%

My screen hanged and turned black, some desktop icons reappear when I move the mouse around.

I pressed the restart button to restart, loading slow and waited at the 'welcome' and 'preparing your desktop' for a few mins and finally reached inside windows desktop black screen and showed error popup

Unplugged harddisk wire/connector and replugin to ensure firm connection, I pressed the restart button to restart again, and this time it cannot login, it showed me a "The User Profile Service failed the logon, user profile cannot be loaded" error message , pressed restart button few more times and same thing happened

Restart PC and pressed F8 when PC starting up to go to advanced boot options, tried "repair your computer" and tried again "last known good configuration (advanced)" , tried all the options in "repair your computer" but did not solve the "The User Profile Service failed the logon, user profile cannot be loaded" problem

Tried Method 1 in this article but it did not fix the problem, so now I am unable to login and stuck with the error "The User Profile Service failed the logon, user profile cannot be loaded"
I can only login to safe mode... Read more

Answer:Unable to login to Windows, User Profile error and Screen Hang BSOD

13 more replies
Relevance 58.63%

I have a VPN connection verified via duo log in but get a windows security login in box when trying to log in that I cannot get past it

More replies
Relevance 57.4%

Hi, can someone please help as EA aren't helping me!

Origin was working fine until yesterday. Then it came up with this error code:

The procedure entry point _except1 could not be located in the dynamic link library C:\Program\Origin\Origin.exe.

So I uninstalled Origin, several times and followed EVERYTHING they told me to do, manual uninstall, do it with no anti virus etc. I even tried to download from a third party website, which did progress more in the installation but still failed with even more error messages!

I have had Microsoft access my computer and they have also tried everything and have confirmed that nothing at all is wrong with my laptop (which is what EA was trying to say).

Its really frustrating now and I hope someone can help please!

I have a Toshiba laptop and I am running windows 10.

It was compatible with windows 10 as it was working for a week or so. It did keep crashing but I changed screen resolution and was fine.

I will appreciate any help, Thanks!

More replies
Relevance 56.99%

UPDATE: Tested my SSD and on my laptop and it doesn't show up. Is there a way to recover my data?
check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption , and then restart your computer.
Technical information:
** STOP: 0x0000007B (0x80399BB0, 0xC0000034, 0x00000000, 0x00000000)
System info:
Windows 7 (on samsung 840 EVO 250GB SSD)
Originally was windows 7 (same one)
OEM version(on some disk my in-law gave me, his friend works at a computer store)
system is about 2 - 3 years
Never reinstalled OS
Can't check my CPU at the moment, it is either Intel i4 or Intel i5(cost around $300)
ATI radeon HD5870 graphics card
Gigabyte G1 sniper z87 motherboard
XFX 650W power supply
What I have tried:
1. Can't enter safe mode. I get same BSOD right after loading screen finishes.
2. Running system start-up repair hangs on "Microsoft Corporation" loading screen. Can't get any system recovery options.
3. I also can't run check disk, at least not that I know of considering I can't get a command prompt.
4. Extacted my SSD into an external case and plugged into my laptop, it doesn't show up.
Last thing I did:
1. ALT+CTRL+DELETE to end non-responding Firefox web browser. Clicked it a few too many times and deleted some other processes as well.
2. Tried Googling things and Googl... Read more

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Relevance 56.99%

I got a Dell inspiron n5110 windows 7 pro 64-bit laptop

First of all...I've just installed Kaspersky 2013 but before i uninstall Kaspersky 2012 from the laptop
it successfully installed after that i restarted the system but BSoD appears but i could not read it becouse it dose not wait then the system restart gain and keeps on

In the safe mode i ran the system restore but the Kaspersky 2012 dose not work good

So i tried to uninstall it but also after restarting the system the BSoD appears again so i used the system restore again

I also tried the KAVREMOVER tool but also with same result

Now the device is working probably just i can not remove Kaspersky 2012 or install Kaspersky 2013

I have also uploded a zib file witch contains the folder that i get from the SF_Diagnostic_Tool

thank you

Answer:Blue Screen of Death (BSOD) after uninstalling Kaspersky

Hi mbmbmf11,

The crash dump that you've shared indicates a possibility of corrupt/outdated 'Wireless driver'. 'amppal.sys' relates to 'Intel Centrino Bluetooth 3.0 + High Speed Virtual Adapter driver' seems to have caused the crashes.

Probably caused by : AMPPAL.sys ( AMPPAL+18443 )

Followup: MachineOwner

4: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
Arg1: ffffffffc0000005, The exception cod... Read more

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Relevance 56.58%

So, I bought a webcam today, installed evrything fine, camera worked, now i restarted my pc and it gets to the part where is says.. windows wasn't shut down properly

start in safe mode
last known good conf.

start windows normally

tried safe mode, last know goof conf and normally - shows the windows logo with the progress bar - it goes round one and a half times approx. and then a BSOD flashes for a fraction of a second and pc restarts and whole process starts again.

I'm guessing it's a problem with the camera driver but how can i get rid of it...thanks

Any help on getting back into windows appreciated...Thanks

Answer:XP won't start - BSOD - driver problem?, XP won't get past boot screen :s

Hello giovannicosta

Certainly sounds like the camera driver.
Boot into Safe Mode Options Screen (the one with Last Known Good Configuration on it) by pressing F8 at bootup and choose
'Safe mode with command prompt'

At the command prompt type

Hopefully this will open System Restore, so restore to before you installed the camera.


12 more replies
Relevance 55.35%

I have tried using the repair tools on the windows 10 media installer. Although, on the system restore option, it just takes me to a small window that says I need to select an operating system, and that I need to restart the laptop, choose an operating system and go back to system restore. The problem is I don't know how to select an operating system. No options show to choose an operating system before clicking system restore. Can anyone help please? I have also already tried automatic repair, so if anyone has a answer to why system restore does not work or have any other solutions, can you please help.

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running windows 10 version 1607,anyways windows did its regular update thing and when it was done now i cant login. i enter my password and its welcome and then just goes right back to the lock screen. please help. cant find anything relevant online so far. sony vaio pc.

Answer:cant login after recent windows update, stuck at login screen

Hi ! Did you create a system repair CD or a system recovery drive?? Here are the ways that you can recover. My first choice would be to restore to a time before the update with a restore point! Read this by HTG! How to Create and Use a Recovery Drive or System Repair Disc in Windows 8 or 10
PS! Using a Recovery Drive or System Repair Disc
A recovery drive will normally not be necessary. If your computer fails to boot several times, Windows 8 or 10 will automatically bring up the advanced startup options, which allows you to troubleshoot and fix it.
If Windows can?t even bring up these tools, you?ll need the recovery drive, system repair disc, or a Windows 8 or 10 installation disc. Insert the recovery media into your computer and restart. Your computer should boot from the recovery media automatically. (If it doesn?t, you may need to change its boot order.)

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This has never happened before. When I turn on the computer, the two accounts show up (both administrator) but whenever I click either of them, the screen just shows the Windows 7 login screen for a while without any text then sends me back to the account selection. This happens when I select either of the accounts, one of them also has a password but that doesn't show up either.

(also don't know a lot about computers ;-; )

EDIT : When I turned on the computer, it went through updates where it says Starting Windows with the Windows logo. Maybe this helps.

Answer:Can't login to Windows 7. Sends me back to login screen every time.

Same thing happened to me since the update yesterday.

( just to clarify Is this the same problem ? I posted a video Windows Error - YouTube )

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Relevance 55.35%

Since the last windows 10 builds, my loggin screen would freeze where it shows the time, i can move my mouse around but cant click anything or use the keyboard, or when i log in it would go to a blackscreen but still see the mouse. It would be there for 10 minutes then load my deskstop.

This have never happened the first time i installed windows 10

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Relevance 54.94%

Hello, I think my friends son downloaded something on his computer, (I am using a clean computer to contact you) we can get to windows login screen press our Icon(windows login name) and it just freezes, sometimes it will login but it will have the hour glass for like 10 min and then automatically restarts the computer. I can login to safe mode, It is a desktop runnin winxp.. Really that is all the info I have... Please Please Help Here are my logs, I had to do them in safe mode.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702
Run by Administrator at 9:30:41 on 2012-03-19
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.810 [GMT -5:00]
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
============== Pseudo HJT Report ===============
mSearch Bar = hxxp://
BHO: {014861A7-D0B8-4E90-A1C5-1F6C90EF4DA2} - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelpe... Read more

Answer:INFECTED; Can't Login to Windows; Freezes @ Login Screen

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Relevance 54.94%

Hi, I'm new here. I created this account for help because my mother's password seems changed and she couldn't login, the keyboard wasn't sticky so she didn't mistype, caps lock wasn't on. I typed it my self and it didn't work, restarted the computer and it didn't work neither. I then go to thinking it was hacked and the password was simply changed. I go looking around for password changing boots for my flashdrive. I burned PASSCAPE on to my 16gig 2-1 flashdrive. Tried booting on all settings, booted normally, didn't work. So, I ignored it for a while and kept clicking "Reset password" button, It showed up as "Passcape" but claimed the usb slot was empy, wasn't; the slot is "F". I gave up hope on it, so I found this youtube video to reset it the manual labor way-here's the link to it: " " So, continuing on..

I was simply following the video's instructions, so at step one at duration "2:02" I have to cause a error, I just keep shutting-down the pc while it's booting, because windows will assume it's an error after 2 - 3 times of doing so. Okay, by the time I get to "Repair your computer" button I press enter. And the shocking surprise I get which is odd is this in quotes:
" Windows Boot Manager

Windows has failed to start. A recent hardware or software change might be the cause. To fix the problem:

1.... Read more

Answer:Cannot login to Windows login screen and can't system repair.

NEWS FLASH: I just learned something new about the password problem, my mother never told me exactly what the problem is but I've been typing it wrong the entire time, typed it in and this in quotes is my discovery:

" The User Profile Service service failed the logon.
User profile cannot be loaded. "

She never told me exactly what was the problem everyone, all she said is "Did you change the password" (waking me up at 8AM) then "The password is changed and I can't get on!" What is this problem we are experiencing-i've never seen this before.

1 more replies