Computer Support Forum

Random BSOD stop error 0x0000001E, hardware error?

Question: Random BSOD stop error 0x0000001E, hardware error?

Hello,

A few days ago I got a random BSOD with the 0x0..1E stop error. Now my computer will rarely boot and when it does it still randomly gets the same BSOD. I once got a 1D stop error but its mostly 1E that keeps happening. I run Windows 7 Professional 64-bit and this time I used a Windows DVD to start up my computer. One time and only one I got the error message (while booting the computer) "BOOTIMGR corrupt, system couldnt boot" or something like that. I restarted my computer after I saw that and it was gone. I've attached two ZIP files of two different .dmp files that were created today with about 15-20 minutes in between them. Is there something wrong with my bios? If not, what could it be?

Thank you for any support, greatly appreciated

Relevance 100%
Preferred Solution: Random BSOD stop error 0x0000001E, hardware error?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Random BSOD stop error 0x0000001E, hardware error?

Also maybe worth noting that I had not updated drivers in a while, right after posting this I updated my monitor's drivers. The rest were up to date.

3 more replies
Relevance 86.13%

Hi, according to the guidelines, I'm starting a thread here with my problems.

I keep getting this "STOP 0x0000001E" error on my computer, with no apparent cause. The closest my own troubleshooting has gotten me is to identify a missing driver, or outdated driver. However, upon checking my "Device Manager," everything appears to be up-to-date.

My system information:
DELL Studio XPS Laptop 1640
OS: Windows 7 Home Premium (64-bit)
Processor: Intel(R) Core(TM)2 Duo CPU T9550 @ 2.66GHz 2.67GHz

As per the "BSOD Posting Instructions," I've attached my "Systems Diagnostic Report" and the "BSOD Dump & System File Collection Report" as a single .zip file to this post. Please let me know here if any other information from me is required.

Much thanks.
[EDIT] Whoops, my genius self has forgotten to attach the files. >>

Answer:BSOD: STOP error 0x0000001E (New hardware?)

Perfmon shows issues with your Microsoft Security Essentials software. Please do the following:
- download a fresh copy of the Security Essentials software
- uninstall the current software
- install the fresh copy of the Security Essentials software

MSINFO32 shows:
approximately 97 STOP 0x1E errors blaming the kernel (core of the OS)
5 STOP 0x76 blaming iexplore.exe (unusual)
10 STOP 0x9F blaming USBSTOR (dump files may reveal another driver)

Only 2 dump files were in the upload (5 and 6 Jan 2012) - both were STOP 0x1E
These each blame the kernel (core of the OS) and are memory access errors (c0000005)

Right now I suspect the drivers for your Ricoh memory card reader - as they date from 2006.
Please update them from the PC Manufacturer's website immediately
Then monitor for further BSOD's

If the BSOD's continue, please post back and we'll try Driver Verifier on all 3rd party drivers.

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010612-14430-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan 6 05:42:32.664 2012 (UTC - 5:00)
System Uptime: 0 days 0:38:16.272
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4977d )
BUGCHECK_STR: 0x1E_c0000005
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: X64_0x1E_c0000005_nt!_??_::FNODOBFM::_string_+4977d
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffffa80`064bb7a7 00000000`00000000 000... Read more

4 more replies
Relevance 83.52%

Hello all,

A few days ago my computer began experiencing random BSOD. I wish I knew was precipitated it, but I cannot. It seems random. Sometimes it happens when opening a browser. Other times it crashes on bootup. It gives me the stop error of 0x0000001e and says IRQL_NOT_LESS_OR_EQUAL. It's crashes three times while trying to post this.

Here is the 'grab all' file. Oh please don't crash while attaching it. . .

Thank you in advance.

Answer:Random BSOD, IRQL_NOT_LESS_OR_EQUAL, stop error 0x0000001e

Welcome to SevenForums

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.


Code:
fffff880`033bd9c8 fffff880`02eba8d1Unable to load image \??\C:\windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
SYMEVENT64x86+0xc8d1
Norton Internet Security / SYMEVENT64x86.SYS / Source: Carrona.org

The antivirus you are currently using is known and contributing to your BSOD crashes, consider uninstalling it with the Norton Removal Tool and replace with Microsoft Security Essentials at least to test.Norton Removal Tool
Recommended antivirus program for Windows 7 based on stability compared to others:- Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Get the latest version/drivers for the Intel Rapid Storage stuff ... Read more

8 more replies
Relevance 100.45%

Not getting BScreens too often, perhaps once every few days. But this is the stop error I get:stop error 0x0000001e (0xffffffffc0000005, 0xfffff80002e86445, 0x0000000000000000, 0xffffffffffffffff)I can't upload the dump files on here.Thank you.

Answer:BSOD stop error: 0x0000001e

Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

14 more replies
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Hi,

Getting this BSOD Stop error Stop: 0x0000001E

No mdp file is generated. Cannot seem to find anything noteworthy in Event Viewer either.

Anyone got any ideas? Generating the mdp file would help

The behaviour right before the error does not seem to be consistent either, sometimes im surfing the web. Othertimes there is virtually only 1 or 2 programs running.

Thanks

Answer:BSOD Error Stop: 0x0000001E

  
Quote: Originally Posted by ANFIELD29



No mdp file is generated. Cannot seem to find anything noteworthy in Event Viewer either.


Whatever, post it following the Blue Screen of Death (BSOD) Posting Instructions. A 0x1E BSOD may be caused by a wide range of reasons, from a device driver to the BIOS. Without seeing the files, nobody can get any idea.

5 more replies
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Hello, I have been having a bsod every few days and its been really frustrating. i was hoping to get some help. dmp files are attached. this computer was running fine for the several months since i put it together and suddenly this starts happening. Im running windows 7 home premium.

Answer:BSOD STOP Error 0x0000001E

please help

9 more replies
Relevance 99.22%

Hi Seven Forums! I've been recently getting the BSOD when I open almost any program, when I try to open it my display stops and I get the BSOD error STOP: 0x0000001E. The latest thing I would have downloaded with suspicion would be a game torrent. I've gotten a BSOD error STOP: 0x00000050 and error STOP: 0x0000001a, but mainly error STOP: 0x0000001E. I'm thinking that my RAM is corrupted, I've been searching all night for help and looks like its a memory problem. I'm currently in Safe Mode with Networking. Anyways, sorry for using Winrar, I didn't have 7-ZIP installed.

Answer:BSOD opening almost anything. STOP: Error 0x0000001E

Hello,


Code:
avast! Network Shield Support ROOT\LEGACY_ASWTDI\0000 This device is not present, is not working properly, or does not have all its drivers installed.
Seems Avast might be installed incorrectly. I recommend uninstalling Avast, and use Microsoft Security Essentials - Free Antivirus for Windows . Just for troubleshooting.

Just for safe measures please run a RAM - Test with Memtest86+

Post back results.

-Justin

9 more replies
Relevance 99.22%

All,

New the the forums, but frustrated and though maybe somebody could help me out. I get this random stop error (above) randomly when playing MMORPGs. I have tried a fresh install of Win7 Home Premium x64, but the error persists. I have tried to flash the BIOS, but get errors erasing blocks in the flash. Perhaps someone can help guide me. I do not want to shotgun hardware, but at this point, I am willing to try just about anything.

Answer:BSOD and Stop Error 0x0000001E - Sporadic

Hello sluggo97.

Avast is causing some problems there.

Code:
fffff880`055487d8 fffff880`03f05905Unable to load image \??\C:\Windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
aswMonFlt+0x21905
Description here: http://www.carrona.org/drivers/drive...=aswMonFlt.sys

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

You have reasons to do some more extensive system scan.

Code:
fffff880`05548ef8 fffff880`010f9000 ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)
fffff880`05548f00 fffff880`01110930 ataport!__PchSym_ <PERF> (ataport+0x17930)
fffff880`05548f08 fffff880`010f9000 ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)
fffff880`05548f10 fffff880`01110924 ataport!__PchSym_ <PERF> (ataport+0x17924)
fffff880`05548f18 fffff880`010f9000 ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)
fffff880`05548f20 fffff880`01110840 ataport!__PchSym_ <PERF> (ataport+0x17840)
fffff880`05548f28 fffff880`010f9000 ataport!ChannelSyncAcpiEvalMethod <PERF> (ataport+0x0)
fffff880`05548f30 fffff880`01110834 ataport!__PchSym_ <PERF> (ataport+0x17834)
... Read more

7 more replies
Relevance 99.22%

Full stop error: 0x0000001E (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)

Recent hardware changes: Msi Nvidia GTX 970 installed over a week ago with no problems

Explanation: Hello, I've been having a rough one of it with a problem that started two days ago and still persists. I'm completely unable to perform a normal boot currently, I get the BSOD everytime right after Windows loads and Im about to see the password screen. The problem happened while playing The Crew pc game, an adobe flash update kept forcing priority and taking me out of the game. I kept exiting out, but it would come back. I got frustrated and just hit yes and when it went to install, and before the installer really even started up, my computer went to reboot. When it tried to reboot I got my BSOD error. I initially thought this was a virus then from the update, but my stop error usually deals with driver issues so I've found. Of course, I did several passes of both AVG and malwarebytes, but came up with nothing. I can boot into safe mode fine and I've tried to reinstall my gpu drivers. I installed Driver Genie and tried to update the few that it said were out-of-date as well, only for their installers to not run correctly(this happened twice, for my chipset drivers and another that escapes me right now before giving up on trying the rest). I have also tried to re-seat my graphics card, ram, and boot drive. I also ran just one pass of memtest on my ram and it did fin... Read more

Answer:BSOD during boot, stop error 0x0000001e

Ran Tweaking.com's Windows All-in-one repair, still no luck. Here is an updated file though.
Attachment 342125

1 more replies
Relevance 98.4%

Hey guys i need help, im having random BSOD mozzilla crash also after the BSOD computer reboot my MSE becomes out of date......

using MSE and MBAM

heres my log file from sfc /scannow

Answer:Random BSOD error 0x0000001e

somehow i cant attach the file wait

7 more replies
Relevance 98.4%

I was on my comp for about... an hour or 2 and it BSOD'd it happened before but hasn't happened in a while til now i restarted it and its running good but i would like to know why its happening the error code is 0x0000001e i realize this won't fully help you guys so i included a system health report and the DMP report
OS= Windows 7 64 Bit
Installed less than a year ago
Full Retail

Answer:Random BSOD error 0x0000001e

Lets see where to start.

1-A three year old Lycosa.sys mouse driver. Update to latest.

2-Avast. remove and replace

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST
http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

If after that you are still having them upload the DMP's

2 more replies
Relevance 98.4%

Hello,

I had just finished playing some Civ5 and a few minutes after, a random BSOD happened.

Just trying to get to the root of the issue, if there is one.

Thanks for any help.

(Used the DM Log Collector. File is attached with this post)

Answer:Random BSOD, error 0x0000001e

Your nVidia driver has been flagged.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80069674e0, fffff880100060dc, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9a30dc )
Download the latest version (337.88) and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

Test and report back.


Code:
3: kd> lmvm nvlddmkm
start end module name
fffff880`0f663000 fffff880`102ac000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Thu Dec 19 17:02:52 2013 (52B326BC)
CheckSum: 00C19112
ImageSize: 00C49000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

1 more replies
Relevance 98.4%

For the past few months, my computer has been randomly deciding it doesn't like whatever i'm doing, and having a good ol' fashioned BSOD. It very rarely lets me know what the error is before restarting, so if it's due to any other errors, i don't know what they are - i only got this code from it recrashing while dumping the memory to disk.
I've tried a few basic things to try and sort it out (cleaned the registry, run various mal/spy/whateverware programs, etc), but i'm not that experienced with fixing computers - generally it comes down to a quick google search for the offending error.
The first BSOD's came immediately after my computer spent a month disconnected from the internet, and initially seemed down to Norton Antivirus (it came free, i thought the worst that could happen was that it wouldn't be very effective), due to various errors stopping once it was removed, but it's continued, and i can't work out any connection between the crashes and the programs i'm running at the time - it can crash 5 times in a day, or not have any problems for 2 weeks.
As far as i know, all the drivers are up to date, but again, i'm not that experienced - there may be ones i had no idea even existed.

Also, please, in your answers, treat me like i'm good at following instructions but a little thick. I'll be happy to give you any additional information you need, but don't assume i'll automatically know exactly what you mean, and if possible, link to any programs i might need.

Thanks.

Answer:Random BSOD's, error 0x0000001e

  
Quote: Originally Posted by NuklearAngel


For the past few months, my computer has been randomly deciding it doesn't like whatever i'm doing, and having a good ol' fashioned BSOD. It very rarely lets me know what the error is before restarting, so if it's due to any other errors, i don't know what they are - i only got this code from it recrashing while dumping the memory to disk.
I've tried a few basic things to try and sort it out (cleaned the registry, run various mal/spy/whateverware programs, etc), but i'm not that experienced with fixing computers - generally it comes down to a quick google search for the offending error.
The first BSOD's came immediately after my computer spent a month disconnected from the internet, and initially seemed down to Norton Antivirus (it came free, i thought the worst that could happen was that it wouldn't be very effective), due to various errors stopping once it was removed, but it's continued, and i can't work out any connection between the crashes and the programs i'm running at the time - it can crash 5 times in a day, or not have any problems for 2 weeks.
As far as i know, all the drivers are up to date, but again, i'm not that experienced - there may be ones i had no idea even existed.

Also, please, in your answers, treat me like i'm good at following instructions but a little thick. I'll be happy to give you any additional information you need, but don't assume i'll automatically know exactly wha... Read more

3 more replies
Relevance 98.4%

Hello all, I recently tried fixing a family friends computer, I reformatted and everything went fine for about 3 hour and then I started getting the 0x0000001e error at random intervals, I'd have it running on minecraft and nothing then I'd open spotify and it died, I then reset the computer and it did it near immediately and now it's running just fine. ( for about 10 min )
Any solutions?

Answer:Random BSOD, error 0x0000001e

My Current solution is to follow the instructions: Blue Screen of Death (BSOD) Posting Instructions

1 more replies
Relevance 98.4%

Hi guys since I desperate I need the expert's advice if possible...it's been a couple of months that i get BSOD with these reports but i can;t find out the cause. I followed all instructions to get a minidump file even without restarting on error , with no luck, meaning \i get no minidump file.I get the feeling that something is going on with the Volume shadow copy but I 'm not really that advanced to understand.
I attach two of the last reports generated hoping that some of you big guys might find something out, i'd appreciate every effort.
Thank you in advance.

More replies
Relevance 98.4%

I have a machine that blue screens. No pattern has been identified except that it only does it when plugged into the port replicator. When the user has it at home, there is never a problem.

You'll notice by the minidumps this problem was happening a couple months ago then started again today. The user has been out of the office that whole time. We did not get a chance to fix it back then.

I spent the day upgrading drivers. There is a video card driver update left to do and it's highly possible that is the one. However, out internet comes to a screeching slow in the afternoon.

I've tried using Microsoft's debugging tools but was not getting very far when I ran across your site.

I've attached the zip as indicated in your instruction set for submitting to the BSOD board. The affected machine is a Windows 7 Professional x64 Sony Viao model number VPCZ212GX.

Thanks for all you guys do! Any help is greatly appreciated.
--
Quintin

Answer:Random BSOD, error 0x0000001e

Code:
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff800034621f0, the pool entry being checked.
Arg3: 0000000000000000, the read back flink freelist value (should be the same as 2).
Arg4: fffff800034621f0, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------
BUGCHECK_STR: 0x19_3

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System
Having a check for any solutions now, bear in mind, I am new to BSOD analysis.

4 more replies
Relevance 98.4%

Hello

Every now and then I'm getting BSOD's with error code 0x0000001e. It will happen about once a day and at any given time. This last time I was just web surfing and had windows explorer opened and paying music with iTunes. I received a windows crash report after reboot with this information on it:

BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6.1.7601
Service Pack: 1.0
Product: 256.1

I'm including my memory dmp. files
Please help

Answer:It Seems I'm getting a Random BSOD error 0x0000001e

IT looks like your BSOD is being caused by your Intel rapid storage driver:


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys

Probably caused by : iaStorA.sys ( iaStorA+63aa8 )

Followup: MachineOwner
---------
Driver Reference Table - iaStorA.sys

As you can see the driver is likely out of date:


Code:
kd> lmvm iaStorA
start end module name
fffff880`012b0000 fffff880`01936000 iaStorA T (no symbols)
Loaded symbol image file: iaStorA.sys
Image path: iaStorA.sys
Image name: iaStorA.sys
Timestamp: Tue Aug 07 11:43:10 2012 (5021378E)
CheckSum: 00090889
ImageSize: 00686000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update the driver from here: https://downloadcenter.intel.com/Default.aspx

4 more replies
Relevance 97.99%

Hello,
after searching through many forums and Windows help sites i still can't help myself to find, why i am getting these bluescreens. I even installed Windows completely new, but after installing the Realtek GBE network driver (manually, cause Windows didn't find it) the 'fun' began again. I removed all Realtek drivers again and installed the latest i could find on the Realtek site and it seemed to run smoothly. Then i downloaded all the other drivers like the AMD Graphics and Soundblaster Z driver and installed them. The BSOD's came/come completely random. Today i've been able to play three Dota 2 matches without any problems, then 15 minutes later again. I also have to say this system ran like this for half a year without almost any problems or BSOD's. It somehow became slow and i tried stuff, broke it and now it seems still broken, although i formatted the drive and reinstalled Windows.

I've tried to debug the minidumps myself but it says something different evertime (I'll add the dmp files at the end, although there has not always been one created after a BSOD). I've tried reinstalling all the drivers and no help. I've put all stuff from AMD/ATI into the exception of Avira Antivirus, because i've read there might be interferences.

I ran MEMTEST86+ for like 3 hours - no errors. I have ran disk scans - nothing.

The BSOD is different every time. The time i get it is completely random. The only common i could recognize is that STOP: 0x0000001E (0x0000000000000, 0x000000... Read more

Answer:Random BSOD's at random times often error 0x0000001E

Please follow Blue Screen of Death (BSOD) Posting Instructions and upload the results with your next post.


Code:
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x1E
PROCESS_NAME: avguard.exe
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
That is your Avira Anti virus


Code:
*** WARNING: Unable to verify timestamp for avnetflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avnetflt.sys
avnetflt+0x7000
fffff880`069f29d8 fffff880`069f2c88
fffff880`069f29e0 fffff880`069f2c00
fffff880`069f29e8 fffffa80`120aa388
fffff880`069f29f0 fffffa80`1209ba10
fffff880`069f29f8 00000000`00000001
fffff880`069f2a00 fffffa80`120aa350
fffff880`069f2a08 fffff880`02636511 avnetflt+0x4511
Avira again. Uninstall Avira with the Avira Removal Tool Avira AntiVir Removal Tool - Download


Code:
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiKernelCalloutExceptionHandler+e
fffff800`02a7d5be 90 nop
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!KiKernelCalloutExceptionHandler+e
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION: 6.1.7601.18409
MODULE_NAME: hardware
FAILURE_BUCKET_ID: X64_IP_MISALIGNED

Code:
lmvm atikmdag
start end module name
fffff880`11088000 fffff880`11f98000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmd... Read more

9 more replies
Relevance 97.58%

I've been constantly getting BSOD at random times ever since I updated to Windows 10. It usually happens when I am playing a game, but can also randomly happen when I'm just browsing on the internet.

BRIAN-PC-Tue_11_01_2016_144757_85.zip

Answer:BSOD at Random Intervals, error 0x0000001e

No dumps in the zip file you uploaded so not much I can do.

Please make sure your PC is configured for small dump files:
How to Configure Windows 10 to Create Dump Files on BSOD

Don't run any hard drive cleaning programs like CCleaner or Disk Cleanup.

1 more replies
Relevance 97.58%

This HP laptop is just randomly BSOD when I log in to Windows and when computer is idle. These are the codes I get:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFFA8003D9BB88
BCP3: 0000000000000000
BCP4: 000000007EFA8000

I have reformatted the HD and still have this problem. I want to say it's norton just because I hate norton!
I have attached the zip file.

Answer:BSOD Random and when loging in. Error 0x0000001E

Welcome to SevenForums.

Your dumps do not give much information, but lets start with uninstalling Norton AV.

Code:
Start Menu\Programs\Norton Internet Security Public:Start Menu\Programs\Norton Internet Security Public
It often contributes in BSOD-s.

Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials, Free antivirus for windows.
Malwarebytes Anti-Malware Free
Good and Free system security combination




   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Code:
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6233, 310.50 KB (317,952 bytes), 9/28/2011 10:34 AM)
Update your graphic drivers in the following manner:




Quote:
Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program:How to Clean Left Over Driver Files with Driver Sweeper



HP Pavilion g6-1a00 Notebook PC series*-* AMD High-Definition Graphics Driver - HP Business Support Center
Perform a System File Check to check the integrity of all protected Windows 7:Click on the... Read more

1 more replies
Relevance 97.58%

I've been constantly getting BSOD at random times ever since I updated to Windows 10. It usually happens when I am playing a game, but can also randomly happen when I'm just browsing on the internet.

BRIAN-PC-Tue_11_01_2016_144757_85.zip

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Just started getting the BSOD on a 1 year old Dell laptop. It is completely random only happening occasionally. If the startup is successful I can use the pc for as long as I want with no problems. I ran a hard disk check that came back with no issues so I'm wondering if it is a driver or software issue. Occasionally the top of the BSOD states, "IRQL not less or equal" also.

I have attached the requested zip files that I created as per the forum instructions. If anything else is needed please let me know. Thanks in advance.

Answer:Random BSOD on startup, error 0x0000001e

Welcome aboard.

It is caused by the storage driver.

Code:
fffff880`03237218 fffff880`0127434eUnable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
iaStor+0x5034e
lmvm iastor
start end module name
fffff880`01224000 fffff880`015c6000 iaStor T (no symbols)
Loaded symbol image file: iaStor.sys
Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
Image name: iaStor.sys
Timestamp: Fri May 20 22:22:24 2011 (4DD69C48)
CheckSum: 0008CA08
ImageSize: 003A2000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Get it from http://downloadcenter.intel.com/Sear...ntel+RST%29%22.

2 more replies
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Hello there, good evening! I've had quite recently this BSOD related apparently to one of my drivers... Yet I don't know which nor how to find the problem in the minidump, therefore I recur to you guys

Hoping for a solution or aid in finding it! Thanks in advance

P.D. I've attached all the necessary files as requested

Answer:random BSOD, usually while playing, error 0x0000001e

The cause seems to be from your Intel Rapid Storage Technology.
Please create a restore point before changing drivers as I don't want the risk of making your problems worse.
Please update it from the following website.

https://downloadcenter.intel.com/Det...adType=Drivers


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : storport.sys ( storport!StorPortNotification+22 )

Followup: MachineOwner

Code:
storport!StorPortNotification+0x22:
fffff880`0176e0d2 488b18 mov rbx,qword ptr [rax] ds:38a0:0073da65`0073da65=????????????????
Resetting default scope

Code:
STACK_TEXT:
fffff880`038b08e8 fffff800`0327e5be : 00000000`00000001 fffffa80`1a034000 fffff880`038b1060 fffff800`032b1a90 : nt!KeBugCheck
fffff880`038b08f0 fffff800`032b175d : fffff800`03495380 fffff800`033d2260 fffff800`03211000 fffff880`038b1808 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`038b0920 ... Read more

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Hi guys,

I am having some problems with my notebook, I hope someone could try to understand what is wrong with it!

I've had my Asus Zenbook for almost 4 years and couldn't be happier, but over the last couple of months I've been experiencing unusual slow downs, random freeze of the computer (especially when browsing Chrome for a couple of hours) that I can only solve by turning the notebook off via power button, and, more recently, BSOD.

Sometimes I get an error message "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now." BSOD are not always the same, but most of the time they refer to 0x000001E o 0x000001A, with messages like "0x000000BE an attempt was made to write to read-only memory" or relative to "Memory dump" problems.

These problems disapper in Safe Mode.

I am really not good with computers but I have tried to research as much as possible. Tell me if some more info is needed. I've asked around and they suggested to check the integrity of RAM, SSD, CPU, Motherboard (see below), nw I am thinking there might be some faulty driver, but I cannot figure out what to try at this point.

I am attaching a MiniDump file of the latest BSOD.

Thank you very much for your help.

____
Troubleshooting attempts so far:

- Antivirus scan with different softwares (Windows Defender, Avast, Malwarebytes): nothing found;
- System recovery with new install of OS: nothing... Read more

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Hello, first off i want to say thank you for viewing this thread, secondly i believe the error code was 0x0000001e (if not im sorry i uploaded as instructions of everything) I ran Memtest for atleast 10 hours and no errors what so ever. I have had problems with my Desktop ever since i did a driver scanner and then messed up my whole system i believe, i switched my computer cases from the default to a HAF922 coolmaster, upgraded my gtx260 to a gtx 580 with a 1000watt psu, and have had a BSOD randomly since I have done all this and I'm not sure what it is, I've tried everything to figure it out so now im going to ask the experts to please help!!! thank you!!
Windows 7 . - x86 (32-bit) or x64 ? Home premium x64 - the original installed OS on the system? Vista - an OEM or full retail version? OEM - What is the age of system (hardware)? no older then 2-3 years? its an Asus essentio cg5290-bp007 (upgtaded psu(1000watt MUSHKIN) and graphics card(gtx 580)) - What is the age of OS installation (have you re-installed the OS?) No, Just upgraded it when windows 7 came out (was a free upgrade to Win7 from asus for purchasing their Essentio desktop

I just want to thank everyone who will be able to help me because it will mean alot to me!! thank you so much

Answer:BSOD at random times error 0x0000001e

Arctosa.sys, a driver used by your Razer Arctosa device is the cause, please update this driver
Razer Support

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\drivers\Arctosa.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Arctosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Arctosa.sys
Probably caused by : Arctosa.sys ( Arctosa+11db )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this ad... Read more

2 more replies
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Hey I recently got an ASUS X54H laptop and it has windows 7 ultimate x64. I randomly get the BSOD error 0x0000001a and 0x0000001e and I've tried updating the drivers and still no luck it could be running great for a week or so and then give me the BSOD. I've attached the .zip made from the performance monitor. Any help would be great.

Thanks,
Adrian

Answer:Random BSOD, error 0x0000001a and 0x0000001e

Security Software:
Code:
avastsvc.exe c:\program files\avast software\avast\avastsvc.exe 1456 8 200 1380 3/28/2012 9:13 AM 6.0.1367.0 43.72 KB (44,768 bytes) 2/15/2012 5:51 PM
avastui.exe c:\program files\avast software\avast\avastui.exe 2536 8 200 1380 3/28/2012 9:14 AM 6.0.1367.0 3.57 MB (3,744,552 bytes) 2/15/2012 5:51 PM


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Kingston\BSODDmpFiles\aandrade158\Windows_NT6_BSOD_jcgriff2\032812-17534-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16917.amd64fre.win7_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`02c16000 PsLoadedModuleList = 0xfffff800`02e52e70
Debug session time: Tue Mar 27 22:57:31.892 2012 (UTC - 6:00)
System Uptime: 0 days 0:15:50.218
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* ... Read more

9 more replies
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Hi guys,

I am having some problems with my notebook, I hope someone could try to understand what is wrong with it!

I've had my Asus Zenbook for almost 4 years and couldn't be happier, but over the last couple of months I've been experiencing unusual slow downs, random freeze of the computer (especially when browsing Chrome for a couple of hours) that I can only solve by turning the notebook off via power button, and, more recently, BSOD.

Sometimes I get an error message "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now." BSOD are not always the same, but most of the time they refer to 0x000001E o 0x000001A, with messages like "0x000000BE an attempt was made to write to read-only memory" or relative to "Memory dump" problems.

These problems disapper in Safe Mode.

I am really not good with computers but I have tried to research as much as possible. Tell me if some more info is needed. I've asked around and they suggested to check the integrity of RAM, SSD, CPU, Motherboard (see below), nw I am thinking there might be some faulty driver, but I cannot figure out what to try at this point.

I am attaching a MiniDump file of the latest BSOD.

Thank you very much for your help.

____
Troubleshooting attempts so far:

- Antivirus scan with different softwares (Windows Defender, Avast, Malwarebytes): nothing found;
- System recovery with new install of OS: nothing... Read more

Answer:BSOD and random freeze, error 0x0000001e

Hi Dario,
from the event log
La struttura del file system nel disco ? danneggiata e inutilizzabile. Eseguire l'utilit? chkdsk nel volume OS.

please run
Chkdsk /r
then sfc /scannow.

Are you using Virtualbox, this was reported as having insufficient memory resources

you also had this
Popup dell'applicazione: Windows - File danneggiato : Exception Processing Message 0xc0000102 Parameters 0x000007FEFCBF819C 0x000007FEFCBF819C 0x000007FEFCBF819C 0x000007FEFCBF819C
Roy

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Hello, few days ago I bough a new PC(Not build, only parts). A friend of mine helped me to built it up from scratch and everything was perfect. 2 Days ago I was writing a school assignment on word, and suddenly BSOD came, thank god word autosaved my document. Ever since then my pc tends to BSOD randomly and everytime its the same error. I just got one right now writing this post. I'm not very experienced in the whole BSOD thing, I hope someone can help me .
The first file is from the BSOD i got while I was writing this post, the other one is from earlier today. There is only these 2 files at my Windows/minidump section.
My windows is installed on a SSD card, if this helps...

Answer:Random BSOD's with a new desktop PC, error 0x0000001e

Your Windows installation is counterfeit, you have a Lenovo PID on a Gigabyte retail motherboard.


Code:
Host Name: VYTAS-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Vytas
Registered Organization:
Product ID: 00426-OEM-8992662-00497 ---> Lenovo PID

Original Install Date: 2014-09-30, 04:20:47
System Boot Time: 2014-10-02, 14:30:46
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z97X-Gaming 3
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~3080 Mhz
BIOS Version: American Megatrends Inc. F4, 2014-05-15
Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliab... Read more

5 more replies
Relevance 97.58%

Hello, This is my first BSOD.
Please Help.
I've attached the zip file.
Thank you in advance.

Answer:Random BSOD on a new computer, Error 0X0000001E.

Hello and welcome Cow

It's hard to say anything with that one dump.

So we'll enable driver verifier to rule out buggy drivers.

Verifier puts extreme stress on the drivers, bad ones will cause BSOD. If we change all those drivers we hope for no more BSODs, If you get no BSODs, then its not a driver and we look to hardware. With verifier on your computer may be a little laggy, but actually..its just doing its work.

Driver Verifier





Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in verifier and press Enter
- Select Create custom settings (for code developers) and click Next
- Select Select individual settings from a full list and click Next
- Select everything EXCEPT FOR Low Resource Simulation and click Next
- Select Select driver names from a list and click Next
Then select all drivers NOT provided by Microsoft and click Next
- Select Finish on the next page.

Reboot the system and wait for it to crash to the Blu... Read more

5 more replies
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I have been plagued with this BSOD for a while now. I have ran my driver utility and as far as I can find I have the most current version of the BIOS. I ran a system scan that said it found no integrity problems. I will attach the minidump file and pray that the issue is simple and just evades me. This computer is very imprtant to my wife due to the fact that she uses it for school.

Thank You,
Michael
OS: Windows 7 Home
Prossessor: AMD Athlon II

Answer:Random BSOD with error code 0x0000001E

crud: just had another BSOD. This is getting old. I used to get one for BUGCODE_USB_DRIVER but I think I finally got that one done. This one seems more generic and I am gettingmore frustrated by the day. Please help if at all possible....Thanks again

3 more replies
Relevance 96.35%

Thanks in advance for any one that helps.

I have recently built a new gaming rig and I have BSOD at random moments. The OS is installed on a SSD (mushkin chromos 480gb), asus P9X79 pro, 16 gb muskin memory, GeForce titan, ASUS xonar essence STX for audio, i7 38020 @ 3.6 ghz.
My computer will idle, and get a BSOD. I would then restart in normal mode, and it would run perfectly for the next 3 hours(or for however long I'm using it for)
Other times it would crash during a game (mostly BF3), I'd do the same thing and restart in normal, and it would run again normally for the remainder of the time I use it.
The last error code I got was during game play.
I copied and pasted this from BSOD viewer.

051813-10483-01.dmp 5/18/2013 9:16:42 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`c0000005 fffffa80`0010000f 00000000`00000001 00000000`c0000005 ntoskrnl.exe ntoskrnl.exe+75c00 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533) x64 ntoskrnl.exe+75c00 C:\Windows\Minidump\051813-10483-01.dmp 8 15 7601 304,256

If there is another way to pass the info on my dump file, please advise.

Answer:BSOD at Random Moments,OS installed on SSD -error 0x0000001e

Hi ApuyDario and welcome to SevenForums

Take a look at the link below to see how to upload the dmp files and other needed files

Blue Screen of Death (BSOD) Posting Instructions

2 more replies
Relevance 96.35%

Hi Everyone,
I'm getting a BSOD daily, not a clue why. I've trouble shot as must as could, I have yet to solve my problem.
Please some one assist me on this issue. the zip is uploaded.

Answer:BSOD while on Netflix and random Moments Every day, error 0x0000001e

Hi and welcome to the forum.
Probably caused by : kltdi.sys ( kltdi+71af ) Kaspersky Network filtering component.

The cause of your BSOD's is your Kaspersky Antivirus. Remove Kaspersky and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free



   Information
Do not start the free trial of MalwareBytes, unselect that option when prompted.


Update and make full scans with both separately.


Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

BSOD BUGCHECK SUMMARY

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Yusra\Downloads\Compressed\ApuyDario\SF_... Read more

1 more replies
Relevance 96.35%

Hey guys, I've been fighting with an issue my computer's been having pretty much ever since I built it, with everything from bad ram to outdated drivers, I've pretty much seen it all. I don't use my computer every day, but I will usually see a blue screen when I do.
What's most confusing to me is that when I play graphically intense games like Crysis or Battlefield, my computer performs fine, but while watching videos or playing League of Legends, I'll often get a blue screen.
Anyway, the error that I most often see nowadays is 0x0000001e followed by four phrases of 0x0000000000000000... I've received blue screens with the error codes of something like DRIVER_IRQL_NOT_LESS_OR_EQUAL, but updating my drivers seems to have fixed that one.
I'm gonna upload the DM Log file as requested by the guidelines, but I do have pictures too, if they're helpful.
Any help is appreciated guys, thanks!

Answer:Random BSOD when playing games, error 0x0000001e

hello, marmiteistasty. I will try to help you with your issues. I see you have filled out your System Specs, could ZI get you to add a few more details please. I would like to know Manufacturer and brand of all components. Sometimes it is necessary for us to look up components, so the details are important, like what CPU cooler and PSU do you have.

When you installed Windows did you use the driver installation disk or did you download them from the Motherboard Manufacturer's Web sit (Motherboards - MAXIMUS VI HERO - ASUS}? The web site is always more current than the driver disk.

You only had one dump file in the files you uploaded. Would you please ensure your computer is configured for Small Memory Dumps Dump Files - Configure Windows to Create on BSOD
The dump files list 2 issues.

Code:
dtsoftbus01
start end module name
fffff880`0497f000 fffff880`049c7000 dtsoftbus01 T (no symbols)
Loaded symbol image file: dtsoftbus01.sys
Image path: \SystemRoot\system32\DRIVERS\dtsoftbus01.sys
Image name: dtsoftbus01.sys
Timestamp: Thu Jun 20 02:22:51 2013 (51C2ADCB)
CheckSum: 00050AD5
ImageSize: 00048000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is Daemon Tools driver. Dameon Tools is a well known BSOD causer in Windows as well as Alcohol 120 and other SPD pass-through programs Please uninstall any of these programs
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall ... Read more

1 more replies
Relevance 96.35%

Hey guys! I dont know why but i get BSOD with the massage 0x0000001E. Sometimes i dont get it like for 3 days, but sometimes i get it like 3 times in less than 12 hours. Here is a log from dm log collector. Hope u can help me with this one.

Answer:BSOD in random times with error code 0x0000001E

Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\MARKO-PC-26_05_2015_151631,15\052615-28532-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18839.amd64fre.win7sp1_gdr.150427-0707
Machine Name:
Kernel base = 0xfffff800`02c11000 PsLoadedModuleList = 0xfffff800`02e58730
Debug session time: Tue May 26 19:04:52.096 2015 (UTC + 6:00)
System Uptime: 0 days 0:00:19.751
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* ... Read more

1 more replies
Relevance 96.35%

Hi!

Since I've upgraded my PC with a new motherboard, CPU, a second Nvidia GTX 580 graphics card (to make it SLI) and a cooler system for the CPU, I've been having random BSOD crashes.

I reinstalled my OS after changing the hardware, and since then I've been having these BSOD.

The BSOD refers the cause to a driver named ntoskrnl.exe.
I've included the DMP files and a system health report on this message.

You can find my system spec on my profile.

Thank you for your help guys!

Answer:Random BSOD, error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

  
Quote: Originally Posted by riotpowder


Hi!

Since I've upgraded my PC with a new motherboard, CPU, a second Nvidia GTX 580 graphics card (to make it SLI) and a cooler system for the CPU, I've been having random BSOD crashes.

I reinstalled my OS after changing the hardware, and since then I've been having these BSOD.

The BSOD refers the cause to a driver named ntoskrnl.exe.
I've included the DMP files and a system health report on this message.

You can find my system spec on my profile.

Thank you for your help guys!


These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.
1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair di... Read more

2 more replies
Relevance 96.35%

Hello everyone.

I built a computer about a month ago and ever since the first attempt to install windows it has been giving me blue screens. The computer is working someone fine most of the time now, but still has a daily to twice a day blue screen error. I have done everything that google has said (Memtest, driver updates, HDD diagnostics, BIOS update, check registry, scan for virus, etc.) with no help. If anyone can point me in the right direction it would be greatly appreciative.

Attached are the minidumps and system information. Thank you for your time.

Answer:Random BSOD's since fresh build. Error 0x0000001e.

Could you update your full system specs in your profile, please?

The last 3 BSODs you had - 2 were 1E errors caused by ntkrnlmp.exe and you had a 3B error caused by fltmgr.sys.

Could you uninstall AVG and install MSE for testing purposes, and also disable/uninstall AppleCharger as this can cause problems (http://www.gigabyte.com/support-downloads/utility.aspx - The On/Off charge utility. Not the one for Intel 7 series).

Try running sfc /scannow, also if your motherboard has a parallel port, then disable it within the BIOS.

9 more replies
Relevance 96.35%

Please see attached SF DEBUG files.

Computer crashes every now and then (daily) with BSOD error 0x0000001A or 0x0000001E. Upon restart, it says BIOS has encountered an unsuccessful post attempt. Needs to be hard reset several times just to start up normally from then on.

Please help. Thanks.

Answer:Random BSOD in Desktop, error 0x0000001A or 0x0000001E

Hi RobbyButterball.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

3 more replies
Relevance 96.35%

Hi everyone, recently our desktop computer has started to crash and get the dreaded BSOD. Initially it appeared to be a problem with a driver for one of our phones, which I removed but the problem has resurfaced. Seems to be getting more regular and taking the computer longer to reboot and login now. Attached is the crash dump file as per the posting instructions, along with 2 pictures of the BSODs themselves. Any help on how to fix this would be much appreciated.

Answer:BSOD at random times, error 0x0000001E and 0x0000001A

Code:
fffff800`049f11e0 fffff880`02e14fb2Unable to load image \SystemRoot\System32\Drivers\N360x64\0502020.003\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
SYMNETS+0x14fb2
fffff800`049f1640 fffff880`06831190Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20140502.001\IDSvia64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
IDSvia64+0x9190
Uninstall any and all Symantec/Norton products completely. Replace with MSE


Code:
fffff800`049f17c8 fffff880`04acad68Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0x1dd68

0: kd> lmvm atikmdag
start end module name
fffff880`04aad000 fffff880`050c4000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Jul 03 03:15:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Code:
Name ATI Radeo... Read more

1 more replies
Relevance 96.35%

I need help solving this BSOD problem. I have installed recent drivers and I thought everything was resolved but has failed unfortunately.

I have....
Windows 7 64-Bit
Full Retain Version
My hardware is about 3 years old besides my HDD that I recently purchased a week ago
And I have reinstalled the os

Intel Quad Core @ 2.33 GHZ
4GB Ram
NVIDIA 450 GTX

Thank you in advance.

Answer:Random BSOD during games and installations, error 0x0000001E

  
Quote: Originally Posted by Thecomposer132


I need help solving this BSOD problem. I have installed recent drivers and I thought everything was resolved but has failed unfortunately.

I have....
Windows 7 64-Bit
Full Retain Version
My hardware is about 3 years old besides my HDD that I recently purchased a week ago
And I have reinstalled the os

Intel Quad Core @ 2.33 GHZ
4GB Ram
NVIDIA 450 GTX

Thank you in advance.



First two things that jump out
Asacpi.sys

The pre 2009 version of this driver is a known bsod cause.





Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (notbefore).



Old drivers

Code:
ASACPI.sys 3/27/2005 9:30:36 PM fffff880`04486000 fffff880`0448e000 0x00008000 0x42476c4c
Lycosa.sys 1/18/2008 3:51:42 AM fffff880`05a2a000 fffff880`05a2e980 0x00004980 0x4790689e
fsvista.sys 3/18/2008 1:37:07 AM fffff880`02dc0000 fffff880`02dc... Read more

2 more replies
Relevance 96.35%

Hey everyone!

For the past few weeks that I've been playing Star Wars: The Old Republic, I've been getting BSOD's every time I play. I've noticed that it only happens when I'm playing SWToR. I tried to fix the error by reformatting my computer, which didn't help. I've run memtests, switching the RAM cards around, etc., again to no avail. Any information you guys could give me would be great, I'm really getting to my wits end here.

Thank you!

Answer:BSOD while playing Star Wars ToR, stop error code 0x0000001E

There seems to be a problem with your Windows activation. Please post this report: Activation Issue Posting Instructions

7 more replies
Relevance 95.53%

Hello,

Yesterday I encountered four completely random BSODs.
Two while I was just browsing about the internet,
One literally right after bootup
And another one while I was playing SimCity and watching a stream. The one while playing SimCity popped up saying 'Hardware Malfunction' a a seperate-ish BSOD window before the new one happened.

My specs:
CPU: i5-3570k @ stock clock
GPU: MSI GeForce GTX 780 (reference card)
RAM: 16GB Kingston HyperX Beast @ 2400mhz.
Motherboard: Asus P8Z77-V LX
SSD: Kingston SSDNow v300 120GB
Storage: 2x 1TB HDDs which I cannot remember the brand of.

A bit more info.
My RAM is supposed to run 2400mhz, but I have to set it to that in the BIOS manually or it'll detect and set it to 1333mhz. It seems after changing the RAM clock to the 2400mhz, that's when I encounter most BSODs. This is what I think may be the issue, but I can't understand minidumps for the life of me, so I thought I'd ask for some help to see if I'm correct, and to see if you guys perhaps have any ideas of what to do.


I've uploaded the dump files to SkyDrive. https://skydrive.live.com/redir?resi...LnfC3Ib1WOdphY

On a side note I have some different issues which has nothing to do with BSODs, really, but sometimes all my USB devices will disconnect. I'm pretty sure this is a driver issue with Razer's drivers, as I'm using a Deathadder, Blackwidow Ultimate and the Megalodon headset from them.
Although it may be my external mix (A Samson GO clip mic thingy) be... Read more

Answer:Random BSOD, error 0x000000fc & 0x0000001e & 0x00000109 & 0x0000003b

Hello and welcome Darkenager mate have almost the same board I set mine in increments (RAM) to so go to say 1600 and then try 1866 it is still a decent speed all the same. Then increase until it baulks again. Mine is set manually after I tried the XMP and the RAM would default back to the 1333 the highest this board is supposed to go is 2133 by my manual.

I am away from home at the moment and on my 8 machine so I cannot tell you exactly see this for some info Ivy Bridge Overclocking Guide ? Asus Motherboards

3 more replies
Relevance 95.53%

My computer has recently taken to blue screening seemingly at random. I recently had a virus that was cleaned up with Spyhunter 4. The system was fine for a few days then blue screened when I was away and restarted throwing the 3b error. Over the past few days the errors have become more and more common. I've checked the computer with whocrashed and got the following results:

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042715-23150-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x72A10)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x295B1)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atikmdag.sys
product: AT... Read more

Answer:BSOD at random times error 0x0000001e, 0x00000034, and 0x0000003b

Hello and Welcome to SevenForums

Run MemTest86+ for 8 passes. I know that you ran a memory test but MemTest86+ is the most accurate out there. RAM - Test with Memtest86+

Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
Your computer may run slow but that's because Driver Verifier is running. If you crash when you start your computer after running Driver Verifier go into Safe Mode and disable it. Safe Mode

5 more replies
Relevance 95.53%

Hello Everyone,

As my first post, I am seeking help with my Windows 7 BSOD crash. I am usually online and Firefox freezes and gives me the light-grey out screen and says (not responding) usually followed by the BSOD with error codes

0x0000001a and or 0x0000001e

Don't know if it is a driver error or memory error. I have recently re-installed Windows 7 and still same problem, also have uninstalled Photoshop and Illustrator, for which I thought might be hogging my RAM.

If you have the time to look over my .dmp files and spot a problem or possible solution I would greatly appreciate it, Thank you in advance!!

Answer:BSOD Error 0x0000001a/0x0000001e (Not Responding) Random Restarts

Before proceeding:

1. Download and save this tool to your desktop:

http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear
3. Use CTRL+V to paste the unedited results of the tool here in your next reply

2 more replies
Relevance 95.53%

Hello,

I constantly have BSOD's... when i watch the movie (avi, mkv) in any player (GOM, MPC-HC, Splash Pro...) and when i browsing internet (Firefox, Opera, Chrome, IE9).

I reinstalled Windows twice, even buy PCI network adapter, still same problem...
Already ran Memtest (6 passes 0 errors) and few of this dump files are when i ran Driver Verifier.

And yes, this problem started when i installed Service Pack 1, i don't know is that relevant..

My specs:
Asrock A770DE+
4 GB DDR2 Kingmax
MSI GTX460 Hawk
AMD Phenom ll X4 B50
Windows 7 Ultimate x64 SP1
Microsoft Security Essentials

Everything is in attachment.
Any help on this issue would be much appreciated.

Thank you in advance!

Answer:Random BSOD's, error 0x0000001e, 0a, caused by ntoskrnl.exe+7cc40

  
Quote: Originally Posted by zvone07


Hello,

I constantly have BSOD's... when i watch the movie (avi, mkv) in any player (GOM, MPC-HC, Splash Pro...) and when i browsing internet (Firefox, Opera, Chrome, IE9).

I reinstalled Windows twice, even buy PCI network adapter, still same problem...
Already ran Memtest (6 passes 0 errors) and few of this dump files are when i ran Driver Verifier.

And yes, this problem started when i installed Service Pack 1, i don't know is that relevant..

My specs:
Asrock A770DE+
4 GB DDR2 Kingmax
MSI GTX460 Hawk
AMD Phenom ll X4 B50
Windows 7 Ultimate x64 SP1
Microsoft Security Essentials

Everything is in attachment.
Any help on this issue would be much appreciated.

Thank you in advance!


8 different causes most pointing to hardware. If you are overclocking stop.

Please run these two tests to verify your memory and find which driver is causing the problem.
1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make s... Read more

9 more replies
Relevance 94.3%

Basic System Specs:

- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? No, shipped with Vista, upgraded to 7.
- an OEM or full retail version? Full Retail Verison


- What is the age of system (hardware)? Three years, one month, and 11 days old.
- What is the age of OS installation (have you re-installed the OS?) Around one month old.

ZIP folder with PERFMON HTML file and Windows_NT6_BSOD_jcgriff2 folder attached.

OK,

I'm a total noob on this forum, so I tried to follow the instructions on posting.

Firstly, when you read PERFMON, it'll say my HDD is failing. I know that. I know it's stupid to use a failing HDD, but my data is backed up, and I get my Mac on Saturday. Anyways,

Last night, around 1:30 AM, I got up to shut down my computer, it was on, and in the same room as me, and I wanted sleep. So, I went to the start menu, and saw the update icon next to shut down. I shut down the machine instead of sleeping, so it could update. I turn off the monitor to go to sleep. I then hear the fans ramp up, then slow down, and the computer "click" like it does when it shuts off. But, the fans were still running. I turned on a lamp, and sat down. I turned on the monitor, to be facing a big fat BSoD. It didn't give me an exact message of what happened, just a STOP error code. The STOP error code was 0x0000001e, and the BCCode is 1e. I haven't installed any new hardware, and the only software I've installed was Apple's AirPort Utilit... Read more

Answer:Random BSOD at night, error 0x0000001e, Updates possibly installing.

Failing hard drives can cause BSOD's. But most importantly - they can die without any notice at all. Backup all your stuff immediately!!!

Win7 doesn't like wireless USB devices. You have a Compact Wireless-G USB Network Adapter with SpeedBooster ver.2
Here's my rant about these devices:





Quote:
I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


The memory dump points to networking stuff - and your networking drivers (both wired and wireless USB) are from 2008. This means that it's most likely that the wireless USB drivers are causing the error (although the wired drivers are suspect also).

Please update all of your networking drivers. Be sure to use ONLY Win7 compatible drivers.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we s... Read more

9 more replies
Relevance 93.48%

I have been experiencing this BSOD on a regular basis since 7/25/2013. I tried an older restore point, I ran DriverHub and update all drivers and my Windows Update are all current. Can not solve. Under the BSOD Stop error technical information it references a qwdf64.sys address FFFFF88002D8A69A base at FFFFF88002D87000, FFDB21. I have attached my "grab all" files folder from my SF Diagnostic Tool. Any help to fix this is greatly appreciated.

Answer:BSOD Random 0x0000001E Stop

Hello tech514. What you have described is true ... the BSOD is caused by Qustodio PassThrough Filter Driver.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff88003d7269a, 0, 7abba90}

*** WARNING: Unable to verify timestamp for qwdf64.sys
*** ERROR: Module load completed but symbols could not be loaded for qwdf64.sys
Probably caused by : qwdf64.sys ( qwdf64+369a )

Followup: MachineOwner
---------
And the driver is somehow old.

Code:
fffff880`03d6f000 fffff880`03d7b000 qwdf64 T (no symbols)
Loaded symbol image file: qwdf64.sys
Image path: \??\C:\Windows\system32\Drivers\qwdf64.sys
Image name: qwdf64.sys
Timestamp: Fri Jul 13 13:54:01 2012 (4FFFDB21)
CheckSum: 00010A7C
ImageSize: 0000C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Qustodio Download

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Clic... Read more

1 more replies
Relevance 93.48%

I am typing this original post from my cellphone because that is where I wrote the blue screen error finally once it started happening frequently, just today so please do forgive me if I am missing anything but I'll come back on my Desktop and try to finish anything needed in the post once I submit it from my phone.

Here is the error message:
STOP:
0x0000001E (0XFFFFFFFFC0000005, 0XFFFFF80003281DC2, 0X0000000000000000, 0X000000000000020)

I will let you know right off the bat that I am definitely not a techie so this is all very confusing to me. Please any help would be extremely appreciated!! Thanks again I'm advance!

Now before I came here to post, I did do a few hours of research and eventually took the following steps.

1. I have reinstalled my Nvidia Graphics Driver.
2. I have deleted, uninstalled, cleaned up a great deal of space on my desktop.
3. I have used Safe Mode to enter my Device Manager where I looked at my Network Adapters and made sure that all of them were up to date, this was easy because I only had 3 network adapters. The first two were both up to date. The third one is "Microsoft Virtual Wifi Miniport Adapter" which wouldn't allow me to update because it said it was not from a "trusted source" and windows didn't want to authorize. For this reason I just right-click and Disabled it.
4. I have run SFC /scannow from cmd as Administrator. The results:
"Windows Resource Protection did not find any integrity violations... Read more

Answer:BSOD Random and Random Restarts, Help plz! (STOP: 0x0000001E )

Hello oksm08, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

1 more replies
Relevance 92.25%

So I bought a new computer for my sister-in-law from newegg (and built it)

She has been getting a few random BSODs, I tried doing a fresh install of windows, her programs and drivers. She claims it only happens once a week, but is scared she will lose work as she uses this computer for her business.

System is running Windows 7 Pro x64 retail
everything is brand new

system specs:
Mobo - gigabyte 880GM-USB3
Proccesor - AMD Phenom II x6 1055T (2.8GHz)
Ram - Gskil DDR3-1333 8GB
Video - Saphire Radion HD5450

Answer:Random BSOD occasionally stop: 0x0000001E

  
Quote: Originally Posted by bitzdv


So I bought a new computer for my sister-in-law from newegg (and built it)

She has been getting a few random BSODs, I tried doing a fresh install of windows, her programs and drivers. She claims it only happens once a week, but is scared she will lose work as she uses this computer for her business.

System is running Windows 7 Pro x64 retail
everything is brand new

system specs:
Mobo - gigabyte 880GM-USB3
Proccesor - AMD Phenom II x6 1055T (2.8GHz)
Ram - Gskil DDR3-1333 8GB
Video - Saphire Radion HD5450



These crashes were caused by memory corruption. Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first ... Read more

1 more replies
Relevance 92.25%

I have been getting different BSOD but this is the most recent one i occured,Please help because i don't really wanna spend money on fixing my computer..

Thanks in advance guys

Answer:Random BSOD,stop 0x0000001E (0xFFFFFFFFC000328)

Hello spadexhearts and welcome to Sevenforums.

BSOD Analyse

I've seen pointers towards your USB drivers.

Possible fix| Go to Device Manager > Expand the USB list > Right click the first one > Select Properties > Go to the Driver tab > Select Uninstall Driver and do it to all of them.

Let Windows detect them and reinstall them.What kind of USB Devices to you have attached to your hub?

SFC /scannow

We usually ask people to do this command to check if Windows is corrupted. It's the most common one used to check if the Windows files are corrupted. If it'll find errors, it'll restore them.



   Tip
If you're having a custom customization layer on your Aero, it's likely to get restored to default.
Press Start | search 'cmd' | Right-click it
| open as Admin | type SFC /SCANNOW

SFC /SCANNOW Command - System File Checker

Best Regards,
Frederik.

9 more replies
Relevance 92.25%

Hi, my pc recently started to freeze at random, doesn't matter what i'm doing, if playing or watching films or even nothing: the image on the monitor is blocked, mouse and keyboard loose alimentation while the rest of the pc (fans ad cd drives) keep working and the hdd led is off. (all tempereture are low i don't think it's overheating)
Occasionally it also crash with the BSOD error STOP: 0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF80002A891CF, 0x0000000000000000, 0x0000000000000000)

I tried to change tha ram with 3 new corsair 2Gb 1600mhz but it froze anway.
Also i've formatted and reinstalled win 7 on main HD, updated the bios, downloaded all the drivers for the mainboard from the asus site, and the drivers for the video card, but didn't helped.

Another problem (but i don't know if it's related) is that the pc found a RAID controller and it asks the driver for it, but i don't have a RAID controller and i didn't set the hard disk in raid mode in bios, also when i download asus drivers for raid controllers i receive this message: system does not have requirement for the installation,
right at 100% of installation.

Hope i've been clear enough and thank for your help and tell me if i have to give you any other information.

Answer:random freezes and BSOD stop: 0x0000001E

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
The Sonix USB camera driver is very old.

Code:
fffff880`07483000 fffff880`07eec200 snpstd3 (deferred)
Image path: \SystemRoot\system32\DRIVERS\snpstd3.sys
Image name: snpstd3.sys
Timestamp: Fri Jul 03 07:10:16 2009 (4A4D6180)
CheckSum: 00A708DC
ImageSize: 00A69200
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Sonix Technology Co., Ltd.

And, Disable USB Selective Suspensd too.
USB Selective Suspend - Turn On or Off

For the USB devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them... Read more

9 more replies
Relevance 92.25%

Hello, I was working on a computer I am refurbishing and most of its problems were worked out (all software; reinstalling Windows and drivers), but when test-running it today, after running for a few hours, I went to check on it and (I think it woke from sleep) then it blue-screened. It had no label, just the stop code 0x0000001E (and then in parenthesis a few, I think 4, 0x00000000). I don't really know what it means, but I have not yet updated the BIOS (updates are avaliable) so I don't know if that would help. Thanks for any help. (Required ZIP attached).
EDIT: The BSOD doesn't list a specific reason. It displays: 0x0000001e (0x0000000, 0x0000000, 0x0000000, 0x0000000).

Answer:Random BSOD, stop code 0x0000001E

Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:
Piriform - Speccy

CPUID - HWMonitor For how to upload a screenshot or file, read here

Test and Diagnose RAM Issues with Memtest86+:RAM - Test with Memtest86+ Pay close attention to part 3 of the tutorial "If you have errors"


   Tip
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

9 more replies
Relevance 86.92%

I need some serious help with a problem that I have been troubleshooting for 2 days without any progress.

I recently upgraded my PC from an [AMD Athlon XP 2800+ on an Abit NF7-S2G with an AGP Radeon 9800XT] to an [AMD 64 3200+ on an ASUS A8N-SLI Deluxe with a PCIe Radeon X800 XL]. Now after booting, it gives me a stop error blue screen with the error code:

STOP: 0x0000007e (0xC0000005, 0x00000000, 0xF88BA0C0, 0xF88B9DBC)

strange thing is. Windows XP Home Edition (service pack 2) boots up to safe mode, safe mode with networking, and VGA mode Enabled just fine. It has no problems there. I just it stops with the error code when booting normally. The error occurs right after the POST, Mem Test, and IDE tests, prior to the Windows OS loading screen.

While in Safe Mode and VGA Mode, I updated EVERYTHING including the Realtek Audio drivers, nForce 4 chipset drivers, Catalyst Drivers for my Radeon, and the drivers for my Ethernet controllers. It is running on the latest non-beta BIOS. Any attempts to flash the BIOS (with the latest Beta BIOS version) using a Windows GUI BIOS Flash tool returns an error that states that it cannot verify the ROM after flashing, so it aborts and restores the previous BIOS.

I have run out of ideas and im not sure what else to do to fix this problem, so any help will be much appreciated.

-Exceter
 

Answer:BSOD Stop Error after Hardware Upgrades

That's the same thing as mine almost..

See
http://www.techspot.com/vb/topic38170.html
No solution to date. Running msconfig and setting boot.ini switch to /sos will get you a full working machine. Join the club
MS recommended first remove SP2. If that didn't work format/reinstall. If you didn't want to do that do a "parallel
install so you had 2 copies of XP to boot to. Boot to the bottom one on boot screen.Transfer settings and then eliminate bad one. I'm still in a email dialogue with them but didn't do any of these "recommended" things. Out of curiosity do you have any new "minidumps" in windows/minidump folder? I don't get any. At least it's not a MB or graphics problem I have an nVidia fx5200 on a chaintech vnf3-250. MS sort of implied a compatability problem w AMD64 and SP2. Longshot is a incompatability w/ the Newcastle core maybe????
Error 0X00000007e (0xc0000005, 0x00000000,0xf7a2f0c0,0xf7a2edbc)
 

7 more replies
Relevance 86.1%

Hey I keep getting the "STOP Error 0x0000001E" screen, it does a dump and then restarts as normal. It seems more likely to come up when I am watching videos or playing a game. Any help would be greatly appreciated.
Thanks

Answer:STOP Error 0x0000001E

Welcome to SF.

The .nfo file uploaded is corrupt.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

9 more replies
Relevance 85.69%

Hi,
 
I have been having frequent BSOD's. It happens randomly with no clear indication as to why.
 
I built the PC in August, with the parts being bought online that month this year. The first BSOD appeared early September and I have been having them sometimes 3 times a day, other times I wont have any for 2 days straight. The BSOD happens when I am idle at the desktop with minimal to no applications running. As such I have only ever seen it happen once.
 
The bluescreen says STOP 0x00000124 and Uncorrectable Hardware Error. I have attached a picture of this to the post.
 
I have run BlueScreenView and it says the cause of all but two of these BSOD's appears to be caused by the hal.dll driver. 
 
Specs:
 
Windows 7 x64, full retail version. I have not reinstalled the OS since first installing.
CPU - i5-4690k, not overclocked, never have,
Video Card - MSI GTX 970, not overclocked, never have.
Motherboard - Gigabyte Gaming 7 Z97X
Power Supply - EVGA 750 Watt B2
 
It is a desktop PC.
 
What I have done so far to prevent this issue:
Swapped my Hyper 212x cooler with the stock cooler and run a fan straight at the motherboard to see if it is heat related.
Ran a memory diagnostic check.
Checked my hard disks for errors.
Updated the my drivers to the best of my ability and downloaded the latest chipset from gigabyte's website.
 
None of these strategies has worked. 
 
I don't mind having to replace parts as it is all un... Read more

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Relevance 84.87%

Last night I attempted to install Windows 2000 Professional (using the upgrade option) from WindowsME upgrade (got tired of the constant errors & crashes). Now, when I attempt to start up the computer I get the following blue screen of death+error:

***Stop: 0x0000001E (0xC0000005), 0x805667B8, 0x00000000, 0x0000000C) KMODE_EXCEPTION_NOT_HANDLED

***Address 805667B8 base at 8040000, DateStamp 384d9b17_ntoskrnl.exe

I tried to do the troubleshooting procedures suggested in the installation manual, but am unsure of the bios part. I should also point out that I attempted to boot up in safe mode with no success...just got the same error.

Is there anything I can do to get the OS up and running without having to f-disk and reinstall my previous OS? HELP!!

Here's my computer info:
Processor - Pentium-S 166 MHz
Base memory - 640k
Extended memory - 162816k
Award Modular BIOS v4. (ASUS P5A-B ACPI BIOS)

Thanks!
 

Answer:Stop: 0x0000001E error on installation (W2K Pro)

Not sure but in WinME there is a restore WinME in Help... on the left side mid ways down... go to Help & see that
Savvy
 

1 more replies
Relevance 84.87%

Getting very intermittent stop errors,:0x0000001e(0xc0000005,0x080420108,0x0000000,0x00000517) kmode_exception not handled, Address 80420108 Base at 80400000, Date stamp 3d366b8-ntoskrnl.exe, any suggestions would be appreciated.Larry H

Answer:0x0000001e Stop error, ntoskrnl.exe

here is a cool trickput 0x0000001e into a web search engine and see where it takes you.You will get 65,800 hits of which the first 10 are relevent

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Relevance 84.87%

hi, all of a sudden when i installed Windows 2000 Professional my pc had worked fine untill i shut it down went out for abit, then when i had switched it back on a Blue screen Appeared saying this:

" *** STOP: 0x0000001E (0xC0000005, 0xBFD6A789, 0x000000000, 0x00000000
KMODE_EXCEPTION_NOT_HANDELED "

I have no idea What this is ( By the way im in Safe mode and it works fine )

My Operating System: Windows 2000 Professional SP4

.... NvidiaDude

Answer:*** STOP: 0x0000001E Error messages :(

check your ram

2 more replies
Relevance 84.46%

Stop: 0x0000007e (0xC0000005, 0xBFAAEE59, 0xB9F2CC46, 0B9F2C948)

nv4_disp.dll

__________________________________________________________________________

That's the error I got on the BSOD then later on while I was listening to iTunes 7.1.1.5 and doing some work online via Java, my computer stoped all function and looped a short bit of the song I was listening to (Maybe .1 or a second of the song) quickly and repeatidly, until it randomly restarted (This happened 2 times.) Please help!

Thanks

-Sieg
 

Answer:Stop Error BSOD - Followed by random restarts - HELP!

7 more replies
Relevance 84.46%

Hi, first time posting on here. I hope I have read all the rules so that I may not perturb anyone. Attached are the requested files

Summary: I get a BSOD at random times, wether i'm playing World of Warcraft, using Google Chrome, or just having my computer sit idle.

P.S. Don't know if this is related, but when I leave my computer idle for a long period of time, the screen saver doesn't activate and when I try to wake up my computer I have to restart it because it doesn't respond to any user input. CTRL+ALT+Delete doesn't work either.

Is Windows 7 . . .
- x64
- the original installed OS on the system? - Yes
- an OEM or full retail version? - Full Retail

- What is the age of system (hardware)? - Some components from 1/2 year to about 1 1/4 years old.
- What is the age of OS installation (have you re-installed the OS?) - Yes, just about 5 weeks ago. I was having this same problem (both the BSOD and the freezing idle problem) on the old install. That install was about a year old. I saw major performance issues and decided a full format was needed.

Today (9/12/2011) around 5:20ish PM, was the first time I saw this error on this install.

Answer:BSOD At random times, STOP error

  
Quote: Originally Posted by Holymartyr


Hi, first time posting on here. I hope I have read all the rules so that I may not perturb anyone. Attached are the requested files

Summary: I get a BSOD at random times, wether i'm playing World of Warcraft, using Google Chrome, or just having my computer sit idle.

P.S. Don't know if this is related, but when I leave my computer idle for a long period of time, the screen saver doesn't activate and when I try to wake up my computer I have to restart it because it doesn't respond to any user input. CTRL+ALT+Delete doesn't work either.

Is Windows 7 . . .
- x64
- the original installed OS on the system? - Yes
- an OEM or full retail version? - Full Retail

- What is the age of system (hardware)? - Some components from 1/2 year to about 1 1/4 years old.
- What is the age of OS installation (have you re-installed the OS?) - Yes, just about 5 weeks ago. I was having this same problem (both the BSOD and the freezing idle problem) on the old install. That install was about a year old. I saw major performance issues and decided a full format was needed.

Today (9/12/2011) around 5:20ish PM, was the first time I saw this error on this install.



This one crash was Related to Mo3Fltr.sys WinDDK from Microsoft Windows Hardware Compatibility Publisher. Yours is 3+ years old

These two should be updated.

Code:
Mo3Fltr.sys 9/17/2008 10:50:37 PM fffff880`040dc000 fffff880`040df200 0... Read more

2 more replies
Relevance 84.46%

Hello,

I recently bought a new laptop. After a few weeks I started getting random BSODs. At the time I though this is related to VMWARE and other stupid things I have done. I did re-install Win7 after that and BSODs disappeared for about 2 weeks. Now they're back again.

My laptop has a 22Gb SSD on which I keep (only) Win7 installation. There is another 750Gb drive on which the rest of the data is stored.

The STOP code is 0x000000f4. I did a lot of google-ing and the one thing I found is that this is a very unpleasant crash code to get

I will note that these crashes come randomly. There might be hours apart, or, like today - after I first booted my system.

The symptoms are: the system starts to freeze. Applications become unresponsive. And then the mouse cursor freezes. It stays like this a few seconds and then the BSOD ensues. At one point I noticed I could navigate on my HDD partitions while I could not navigate on my SSD one.

Windows event logs are incredibly un-useful At the moment of crash there's no events logged. The minidumps tell me that there was a page fault in either csrss or wininit. Sometimes it will tell me that I/O could not complete (assuming to restore the pages).

Disk checks - OK, Memory checks - OK. Tried to load a lot on the SSD to simulate a crash and nothing.

>>> Kernel memory dumps and mini-dumps can be found here: https://docs.google.com/folder/d/0B8...Y5MXlETU0/edit

>> Attached is also all the info requested... Read more

Answer:BSOD - random. STOP error 0x000000f4

Welcome
Have you updated to the latest firmware for your SSD?

6 more replies
Relevance 84.46%

This has been happening for a long time now, but I have always chose to neglect it. Several days ago, my laptop Lenovo SL500 got a BSOD:


Code:
DRIVER_IRQL_NOT_LESS_OR_EQUAL
Technical info:
STOP: 0x000000D1 (0x00000030, 0x00000002, 0x00000000, 0x90E4C8A5)
athr.sys - Address 90E4C8A5 base at 90E0A000 , DateStamp 4acea1f4
Strange thing is that this happens randomly and I really don't know why
Here is my dump file:
http://www.**************/download/e..._163142_06.zip
Thank you very much!
P/S: It's mediafire

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Relevance 84.46%

hey everyone, im kinda new here and ive been reading the forums for awhile but im still having problems with my laptop, so i decided to create an account and post further info to get more help from you guys.

so i bought a 2 yr old asus laptop from my friend who wasnt using it anymore. he told me he had some bsod problems with it, so he decided to sell it to me for a relatively cheap price.

the laptop would just randomly give that bsod. sometimes it would happen twice or thrice a day, sometimes it wouldnt show for days, its just very random and its bugging me when im trying to do stuff cause i have to frequently save to prevent it form being lost. i also realised that my laptop gets kinda hot when playing games or watching vids on youtube, but i dont really know whether this could be the cause for the blue screen.

so i decided to reformat it, reset to factory settings, update all the drivers, run memtest86 for 3 passes, do an antivirus scan( Avast and Windows Security Essentials), but the bsod would still keep on randomly appearing.

previously my friend sent it to the asus branch in my country for repair while it was still under warranty, but all they did was reset it back to factory settings and that was it lol. i havent sent this laptop to any repair shop yet, cause im kinda low on budget, and im trying to figure if i could resolve this issue on my own.

i've attached a .rar file of the things compiled by the SF_Diagnostic program thingey here, and i would gre... Read more

Answer:Random BSOD error STOP 0124 (i think)

Bump bumpppp. Anyone out thr could help me? Id appreciate any kind of help!

9 more replies
Relevance 84.05%

Hi guys. Please help if you can.

Problem:
For some reason my computer reboots randomly. It happens under load after five hours of work, or after two minutes after booting into Windows. I get the following BSODs (.dmp files in the attachment):
WHEA_UNCORRECTABLE_ERROR (most of the time): The bugcheck was: 0x00000124DRIVER_IRQL_NOT_LESS_OR_EQUAL (only once so far): The bugcheck was: 0x000000d1
I was trying to debug the problem myself using WinDbg and .dmp files from the C:\Windows\Minidump folder, but failed to resolve symbol issues:
*** WARNING: Unable to verify timestamp for ntoskrnl.exe*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
This debugging problem drives me crazy... tried many things but nothing works. Nevertheless, I need to find out what is failing and not how to debug Windows dump files. So, could anyone please help me to read these files and tell what is inside them? I guess they should more or less point to the problem.

Additional information:
I constantly monitor the temperatures and the voltages on the mainboard and the CPU and they are stable, meaning that the voltages are not dropping under load and the CPU temperature is never critical (also immediately goes back to idle temperature when finished working). I also tried CPU stress tests and memory tests. Both seems to be working.From what I read so far it should be a hardware issue (WHEA_UNCORRECTABLE_ERROR), but it would be nice to know what exactly is failing. Another ar... Read more

Answer:BSOD random restarts on new hardware, error 0x00000124

That error is usually caused by a faulting driver or hardware that is failing, as you stated.

You are running the Anniversary Update of Windows 10. Is this a clean install of Windows, or did you start from an earlier version of Windows and upgrade.

Is the firmware on your SSD up to date? I've had an issue before where I had a hard drive that would stop responding and would cause this error.

How many sticks of RAM do you have? If you have 2 or more, remove and reseat your RAM sticks and test. If the BSOD still occurs, you may want to remove sticks, and keep one installed. If removing sticks fixes your issue, then you may need to do a memtest to determine which RAM stick is bad.

If that doesn't solve your issue, then you may be looking at a possible PSU issue. As it seems, I wouldn't think there would be a problem with the motherboard.

Looks like a lot of testing to be done here.

5 more replies
Relevance 84.05%

Hi guys. Please help if you can.

Problem:
For some reason my computer reboots randomly. It happens under load after five hours of work, or after two minutes after booting into Windows. I get the following BSODs (.dmp files in the attachment):
WHEA_UNCORRECTABLE_ERROR (most of the time): The bugcheck was: 0x00000124DRIVER_IRQL_NOT_LESS_OR_EQUAL (only once so far): The bugcheck was: 0x000000d1
I was trying to debug the problem myself using WinDbg and .dmp files from the C:\Windows\Minidump folder, but failed to resolve symbol issues:
*** WARNING: Unable to verify timestamp for ntoskrnl.exe*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
This debugging problem drives me crazy... tried many things but nothing works. Nevertheless, I need to find out what is failing and not how to debug Windows dump files. So, could anyone please help me to read these files and tell what is inside them? I guess they should more or less point to the problem.

Additional information:
I constantly monitor the temperatures and the voltages on the mainboard and the CPU and they are stable, meaning that the voltages are not dropping under load and the CPU temperature is never critical (also immediately goes back to idle temperature when finished working). I also tried CPU stress tests and memory tests. Both seems to be working.From what I read so far it should be a hardware issue (WHEA_UNCORRECTABLE_ERROR), but it would be nice to know what exactly is failing. Another ar... Read more

Answer:BSOD random restarts on new hardware, error 0x00000124

That error is usually caused by a faulting driver or hardware that is failing, as you stated.

You are running the Anniversary Update of Windows 10. Is this a clean install of Windows, or did you start from an earlier version of Windows and upgrade.

Is the firmware on your SSD up to date? I've had an issue before where I had a hard drive that would stop responding and would cause this error.

How many sticks of RAM do you have? If you have 2 or more, remove and reseat your RAM sticks and test. If the BSOD still occurs, you may want to remove sticks, and keep one installed. If removing sticks fixes your issue, then you may need to do a memtest to determine which RAM stick is bad.

If that doesn't solve your issue, then you may be looking at a possible PSU issue. As it seems, I wouldn't think there would be a problem with the motherboard.

Looks like a lot of testing to be done here.

5 more replies
Relevance 84.05%

Hi guys. Please help if you can.

Problem:
For some reason my computer reboots randomly. It happens under load after five hours of work, or after two minutes after booting into Windows. I get the following BSODs (.dmp files in the attachment):
WHEA_UNCORRECTABLE_ERROR (most of the time): The bugcheck was: 0x00000124DRIVER_IRQL_NOT_LESS_OR_EQUAL (only once so far): The bugcheck was: 0x000000d1
I was trying to debug the problem myself using WinDbg and .dmp files from the C:\Windows\Minidump folder, but failed to resolve symbol issues:
*** WARNING: Unable to verify timestamp for ntoskrnl.exe*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
This debugging problem drives me crazy... tried many things but nothing works. Nevertheless, I need to find out what is failing and not how to debug Windows dump files. So, could anyone please help me to read these files and tell what is inside them? I guess they should more or less point to the problem.

Additional information:
I constantly monitor the temperatures and the voltages on the mainboard and the CPU and they are stable, meaning that the voltages are not dropping under load and the CPU temperature is never critical (also immediately goes back to idle temperature when finished working). I also tried CPU stress tests and memory tests. Both seems to be working.From what I read so far it should be a hardware issue (WHEA_UNCORRECTABLE_ERROR), but it would be nice to know what exactly is failing. Another ar... Read more

Answer:BSOD random restarts on new hardware, error 0x00000124

That error is usually caused by a faulting driver or hardware that is failing, as you stated.

You are running the Anniversary Update of Windows 10. Is this a clean install of Windows, or did you start from an earlier version of Windows and upgrade.

Is the firmware on your SSD up to date? I've had an issue before where I had a hard drive that would stop responding and would cause this error.

How many sticks of RAM do you have? If you have 2 or more, remove and reseat your RAM sticks and test. If the BSOD still occurs, you may want to remove sticks, and keep one installed. If removing sticks fixes your issue, then you may need to do a memtest to determine which RAM stick is bad.

If that doesn't solve your issue, then you may be looking at a possible PSU issue. As it seems, I wouldn't think there would be a problem with the motherboard.

Looks like a lot of testing to be done here.

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Relevance 83.23%

Hey there, recently I downloaded sketchy winrar file with an .exe file in it to my laptop which I opened and that then proceded to open a bunch of dos prompt type windows, so I guess it was a virus. anyways after all that I got a blue screen of death with a STOP: 0x0000001E (0xC0000005, 0x00000000, 0x00000000, 0x00000000) KMODE_EXCEPTION_NOT_HANDLED error. When I tried to reboot I got the same thing again so it was pretty much a loop. Eventually I figured out that if I disconnected my network/internet cable I could boot up fine and run windows without any problems. I deleted all of the malicious files and ran a virus scan that showed nothing was wrong but Im pretty sure the virus did something to my registry because whenever I try to reconnect to the internet I get this same blue screen error.

Any help would be greatly appreciated. Thanks

oh I forgot to mention I am running windows 2000 professional
 

Answer:STOP: 0x0000001E KMODE_EXCEPTION_NOT_HANDLED error when connecting to internet

bryman1999 said:



Hey there, recently I downloaded sketchy winrar file with an .exe file in it to my laptop which I opened and that then proceded to open a bunch of dos prompt type windows, so I guess it was a virus. anyways after all that I got a blue screen of death with a STOP: 0x0000001E (0xC0000005, 0x00000000, 0x00000000, 0x00000000) KMODE_EXCEPTION_NOT_HANDLED error. When I tried to reboot I got the same thing again so it was pretty much a loop. Eventually I figured out that if I disconnected my network/internet cable I could boot up fine and run windows without any problems. I deleted all of the malicious files and ran a virus scan that showed nothing was wrong but Im pretty sure the virus did something to my registry because whenever I try to reconnect to the internet I get this same blue screen error.

Any help would be greatly appreciated. Thanks

oh I forgot to mention I am running windows 2000 professionalClick to expand...


Link: http://support.microsoft.com/kb/252935
 

3 more replies
Relevance 83.23%

Hey there, recently I downloaded sketchy winrar file with an .exe file in it to my laptop which I opened and that then proceded to open a bunch of dos prompt type windows, so I guess it was a virus. anyways after all that I got a blue screen of death with a STOP: 0x0000001E (0xC0000005, 0x00000000, 0x00000000, 0x00000000) KMODE_EXCEPTION_NOT_HANDLED error. When I tried to reboot I got the same thing again so it was pretty much a loop. Eventually I figured out that if I disconnected my network/internet cable I could boot up fine and run windows without any problems. I deleted all of the malicious files and ran a virus scan that showed nothing was wrong but Im pretty sure the virus did something to my registry because whenever I try to reconnect to the internet I get this same blue screen error. :cry

Any help would be greatly appreciated. Thanks
 

Answer:STOP: 0x0000001E KMODE_EXCEPTION_NOT_HANDLED error when connecting to internet

sorry, forgot to mention, I am running windows 2000 professional
 

2 more replies
Relevance 83.23%

My computer worked fine for the first week I had it and now it is randomly BSODing with error code STOP: 0x0000001E and I have no idea why.

Windows 7 Home Premium x64 (Full retail)
Computer is about 2 weeks old
OS only installed once

Please help as soon as possible, thanks.

Answer:Random BSODs, error 0x0000001E

Hello OtherGuy13

Your crashes are related to athrxusb.sys Extensible Wireless LAN device driver from Atheros Communications, Inc.

Update this to the newest please.

Attachment 188160

9 more replies
Relevance 83.23%

Been having a lot of BSODs as of late and can not narrow it down, if someone can help me pinpoint the trouble it would be greatly appreciated. Hopefully I did this correct and the mini dump uploaded properly. Thank you very much.

Answer:Random BSODs, error 0x0000001e

I'd start by updating these severely outdated drivers:

Alpham264.sys Tue Mar 20 11:51:03 2007 - Driver Reference Table - Alpham264.sys
SiWinAcc.sys Fri Jun 15 03:02:02 2007 - Driver Reference Table - SiWinAcc.sys
SiRemFil.sys Wed Jun 20 22:42:10 2007 - Driver Reference Table - SiRemFil.sys
Alpham164.sys Mon Jul 23 10:57:03 2007 - Driver Reference Table - Alpham164.sys
SI3132.sys Wed Oct 03 20:39:29 2007 - Driver Reference Table - SI3132.sys
wdcsam64.sys Wed Apr 16 11:39:08 2008 - Driver Reference Table - wdcsam64.sys
btwl2cap.sys Sat Apr 04 03:28:45 2009 - Driver Reference Table - btwl2cap.sys
btwavdt.sys Thu Jun 25 08:50:13 2009 - Driver Reference Table - btwavdt.sys
btwrchid.sys Thu Jun 25 08:51:37 2009 - Driver Reference Table - btwrchid.sys
btwaudio.sys Wed Jul 01 16:54:56 2009 - Driver Reference Table - btwaudio.sys

5 more replies
Relevance 83.23%

Since I moved to college, I decided to ship the desktop I built to my apartment. I had invested a decent amount into it so I didn't want to go many many months without using it. I decided to ship it via USPS after taking it apart. I thought that would have made it safe enough to ship, but I was mistaken seeing as the packages were handled so poorly there is now a huge dent in the corner of my steel tower where the PSU is mounted. Luckily I had invested in the insurance option and I got some money for damaged parts.

Unforunately for me I now get BSOD's when using my computer. It can be anywhere from a crash during startup to 20 minutes of fine usage before it dies. I've only managed to see the details of the BSOD once (always immediately starts up again) and it said that there was a unrecoverable hardware error. I suspect that it is the hard drive that is failing, but then again I'm no expert at hardware issues and figured that this would be a good place to start. I want to know which parts I need to replace to get it fully functioning again. I hope that it is just the HDD as I am just a poor college student

Any help is greatly appreciated!
-rootxv

Answer:BSOD After random amount of time, suspected hardware error

Bump, also if someone could point out another place I might find some more info/help that would be awesome too! I'm not sure how to analyze the retrieved bsod logs unfortunately

1 more replies
Relevance 82.82%

Hi!

New to this forum but many of my google searches ended up here so it looks like a good place for help.

I just put together a new machine:
Mainboard: ASUS P5E, X38, Socket-775
RAM: Mushkin DDR2 4GB (2x2GB) extreme Performance, XP2-8500
CPU: Core 2 Duo E8500 3,16GHz
GPU: Sapphire Radeon HD 4870 512MB
HD: Samsung Spinpoint F1 750GB, S-ATA2

I experienced some BSOD related to memory problems at installation, but that has been sorted out and after 15 passes with memtest I'm pretty sure my ram settings are 100%. Have reinstalled since then of course

My problem is: I get random BSOD on startup. When the load bar starts going it (more frequent than not) goes into blue screen mode and gives me this error message:
STOP 0x000000E7. Sometimes it loads Vista (and then it scans the disks due to last crash and everything is fine inside Vista). I do not get this while in Vista, but I have not spent too much time inside it yet. Just installed Intel drivers, Catalyst drivers and Wireless drivers. Keeping it simple until I can figure out the startup issue.

I've been googling around for some time, but none of the tips or solutions seems to apply to me. Most of the time it refers to the 2GB limit or that bitlocker can cause this problem when enabled. As I use SP1 the RAM problem is not valid and I have not enabled bitlocker so I haven't found too much help in those solutions.

I downloaded the DebugDiag from MS and ran an analysis of the dump files, but from my poor knowledge on th... Read more

Answer:Random BSOD in Vista x64 Ultimate SP1 - Error: Stop 0xE7

Just a quick update. Got a tip about removing all drivers as this could be a driver problem. So I reinstalled Vista, but got the lovely BSOD on the reboot even before the installation was complete. Restarted the machine 6-7 times after that and 4 of them ended in BSOD.
I'm not sure Vista is worth the bother and might as well install XP....
Help...

17 more replies
Relevance 82.82%

**The following will be a pretty long post of what I've tried over the past couple days from reading this forum as well as a few others to get an idea of where to start.**

**In case someone only glances at this and ask me to post the memory.dmp file as I have explained below at this point in time the computer will not boot into Windows.**

Basic System Info:

- x86 (32-bit) or x64 ? Windows 7 Ultimate x64
- the original installed OS on the system? None
- an OEM or full retail version? Full Retail
- What is the age of system (hardware)? 2? Years
- What is the age of OS installation (have you re-installed the OS?) No more than 24 hours.

=More Detailed Specs=
Model: Sager NP8120
CPU: Intel? Core? i7-840QM
GPU: ATI Mobility Radeon HD 5870 x2 in CrossFire
RAM: 8BG (Two 4GB sticks)
HDD1: The one that wouldnt install Windows was a SeaGate 500GB, currently a Hitachi 320GB)
HDD1: Came with a WD Scorpio Blue 640GB, currently have the SeaGate 500GB in this slot as I wanted to try it one more time with the Windows 7 install, ofcourse it failed.(See below).
Other less detailed things: Had my Razer Naga/Laptop fan plugged into 2/3 USB ports (removed this when trying to boot into safe mode), nothing in USB 3.0 ports. Built-in Webcam/Fingerprint Reader. RealTek 8168D and Intel Centrino Ultimate 6300-N.

I dont know if all of the above information is relevant but might as well post it as well.

Last week I decided to reformat my Sager laptop and do a fresh install. E... Read more

Answer:Seemingly Random BSOD. STOP ERROR: 0xA, 0x7E, 0x124 mostly.

It's really hard to tell because there's very little raw data we can go on with this. It does sound that the memory is ok given your diagnostic runs on that, and it's evidently not the drive because you swapped drives and tested them and they came up ok. So we can rule those two out.

I feel we're dealing with the dreaded Trio of Trouble, which is CPU/Mobo/PSU. The WHEA errors (0x124 bugchecks) support this suspicion. Aside from some hardware tools like a PSU tester n stuff, there's unfortunately no definitive means of testing these items outside of placing them in perfectly reliable PCs. Not only that but we're dealing with a laptop here which makes things much worse in regards to swapping hardware, though it is a Sager which helps a bit. I still recommend you call them up and issue it for servicing, because it may be out of your service contract to try and replace these components yourself.

If you want, you can write down the numbers for the next 0x124 bugcheck you experience. There should be some parentheses with 4 numbers separated by commas. I need at least the last two. These will help me determine exactly what the error is for that particular bugcheck.

9 more replies
Relevance 82.82%

I have noticed a lot of recent crashes. Four times in the last week. Twice in as many days.

PC go in screen mode after a minute and I have to type password to get back in, no custom screen saver used, pc just goes to login screen after a minute of no use.

Sometimes it crashes while i have been using the pc continuously.

I have used the .bat method to get the zip file (attached)

I have checked and seems my pc is up-to-date going by windows update.

I have not had the computer that long a few years if that.

Can anyone suggest what could be causing this to happen so often. Once in a blue moon seems okish to me, within reason. But 4 times in the last week is a bit suspect.

Not sure what else I can say right now, but if there is anything else that I need to provide or let you know, please ask.

Thanks

Answer:Seems to be random 'STOP' error; after BSOD. comeout scr saver-or rand

Hi jasonc.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any dis cleanup program before you upload another zip.

9 more replies
Relevance 82.82%

Hello,

I have been encountering some BSoD trouble in the recent past.
In the most recent crashed, the Ntfs.sys filename appeared on the BSoD (it was previously some other one).

Following, the BSoD Analysis tutorial, I grabbed the following information during the inspection of the most recent DMP file:
The initial 'Probably caused by' source was the ntoskrnl.exe binary
No analysis was available through '!analysis -v'
Having activated the 'Driver verifier', I restarted normally. The login screen appeared, but when I logged in, another BSoD appeared, but the dump didn't work (stuck, I rebooted forcefully). Still the Ntfs.sys file
I restarted again in normal mode, letting the system finish to work on the HDD (the little light stopped flashing intensively). When I logged, BSoD as before. Still the Ntfs.sys file
I restarted in Safe Mode, then I could log in without problem. No new DMP file existed in the Minidump directory, proof that the dump indeed didn't work at all.
I downloaded, burned and rebooted on the MemTest86+ software, making only 1 pass on the whole RAM, without error. I stopped there because I already have enough suspicions about some other hardware component...
Having rebooted under normal mode, I am now running Prime95, if by any chance that's useful...
Following what I encountered, I have strong evidence against my filesystem and maybe my HDD:
The system's filesystem driver crashes (Ntfs.sys)
When the verifier has been activated the system is unable to write to t... Read more

Answer:BSoD at random times, error 0x000000C4 (STOP): Ntfs.sys

Hi.

There are a few tools that can help us see the health status of the hard drive. Please do the following:

Perform a clean boot:
Troubleshoot Application Conflicts by Performing a Clean Startup
Upload a screenshot of your hard disk using CrystalDiskInfo:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Make a hard drive test from the hard drive manufacturers website:Hard Drive Diagnostic Procedure
Hard drive test both short and long with: SeaTools for Windows
Seatools for DOS as well:
SeaTools for DOS
SeaTools for DOS tutorial
A screenshot of the "Summary" tab of Speccy will also be useful:
Speccy - System Information - Free Download
NTFS errors can also be caused by VIRUS and ANTIVIRUS software.What antivirus do you use?Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info... Read more

9 more replies
Relevance 82.82%

This problem has been occurring off and on for about 3 weeks now. Sometimes when playing a game, sometimes surfin the web and once when i left it idle on the login screen.

This is the information from the last BSOD:

STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF880012696B0, 0xFFFFF88003BB7798, 0xFFFFF88003BB6FF0)
iaStor.sys - Address FFFFF880012696B0 base at FFFFF88001220000, DataStamp 4f29d59c

My Comp Hardware info in the attached zip file.

Answer:BSOD random intervals, STOP error 0x0000007E, iaStor.sys

aqscithe, you pointed the issue out rightly. It is iAstor.sys, Intel Rapid Storage driver.

Code:
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880012696b0, fffff88003bb7798, fffff88003bb6ff0}

Probably caused by : iaStor.sys ( iaStor+496b0 )

Followup: MachineOwner
---------
And that is a problematic version installed here.

Code:
fffff880`0103a000 fffff880`013de000 iaStor T (no symbols)
Loaded symbol image file: iaStor.sys
Image path: iaStor.sys
Image name: iaStor.sys
Timestamp: Thu Feb 02 05:45:24 2012 (4F29D59C)
CheckSum: 0008B2F8
ImageSize: 003A4000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download and install this particular version of Intel Rapid Storage only.

It appears to be a factory install by Dell? I'd recommend you to Clean Up Factory Bloatware, at least Free up the startup.
Click on the... Read more

1 more replies
Relevance 82.41%

Running Win2000 sp3, Norton systemworks 2003, zonealarm pro, and GoBack. When I use the floppy drive, I get the following in a blue screen:
STOP: 0X0000001E (0XC0000005, 0X80004001, 0X00000001, 0X00000006) KMODE EXCEPTION NOT HANDLED
ADDRESS 80004001 BASE AT 80001000, DATE STAMP 3C989E09 HAL.DLL

This is the only time I get this error. I am simply trying to write or read a floppy. I have all drivers up to date.
 

Answer:[Resolved] Stop Error 0x0000001e {floppy drive access}

16 more replies
Relevance 82.41%

I have been having random crashing/ freezing for the last week now, if anybody can help me, please, please help me. I will upload my mini dumps from the crashes.
 

Answer:Hourly BSODs on Win 7 Home Premium, error STOP: 0x0000001E

hey master 972542 welcome to TS ,
OK for some reason it wont let me open the minidum on this PC dam thing so will have a look when i get home however some of the usual suspects that cause this error are:
Device driver, hardware, System service, compatibility, memory, BIOS

Yhu could run a file system check first. To do that type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/"). Also make sure that yhu have the most upto date device drivers for yhur hardware etc. let us know what happens

Hope this helps
James
 

4 more replies
Relevance 82.41%

Hey guys, i randomly get blue screens with the error code 0x0000001e i have a program called bluecscreenviewer which allows me to see the blue screens and what caused it etc. I have had 11 blue screens so far all with the same error. If someone could help me with this problem it would really be appreciated. I have the .dmp files but i dont think you can attach .dmp files.



Thanks,
Mark

Answer:Random BSODs, error code 0x0000001e

  
Quote: Originally Posted by tu3185


Hey guys, i randomly get blue screens with the error code 0x0000001e i have a program called bluecscreenviewer which allows me to see the blue screens and what caused it etc. I have had 11 blue screens so far all with the same error. If someone could help me with this problem it would really be appreciated. I have the .dmp files but i dont think you can attach .dmp files.



Thanks,
Mark


We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

It is almost impossible to spot trends from a single DMP file so if you have more than one please upload them. If you only have one please wait until the computer crashes again then upload both.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps a... Read more

9 more replies
Relevance 82%

Hello,
I have had this computer about a month and had two BSOD. It is a custom build. ASRock Extreme4 Z77, I7 3770k, ocz 60gb SSD, 8gb Gskill 2100. The first BSOD was a memory corruption caused by dropbox desktop app. Uninstalling dropbox seemed to fix that issue. The second BSOD was a system failure with nwifi.sys driver. Started running memtest86 and prime95 heavily after the first crash, no errors in the results, both tests run over night and/or throughout the work day. Today I have worked on updating drivers and using the driver verifier, no non windows drivers seemed to cause errors except FNETURPX.sys. This is where I'm stuck.

My main worry is that my memory is incompatible, it is not on the mother board supported list, but the same brand, speed and size are. I have several days left to do a return/exchange but don't want to go through the hassle if this is really a driver issue.

These crashes all happened while i was not using the computer. The first one i had checked email and browsed a little then had lunch and came back to a BSOD. The second was similar though happened a little while after switching from a lan wire to a wifi card.

Any help and advice would be great. Requested files are attached.
Thanks for looking.

Answer:Random BSOD, error 0x07E and 0x01E, hardware or driver issue?

Welcome

BSOD Analyze


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\athrxusb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+103 )
Which is very old


Code:
0: kd> lmvm nwifi
start end module name
fffff880`0615f000 fffff880`061b2000 nwifi (pdb symbols) c:\symcache\nwifi.pdb\019E6C79A43F4BF687EB4758B35DBD8E1\nwifi.pdb
Loaded symbol image file: nwifi.sys
Mapped memory image file: c:\symcache\nwifi.sys\4A5BCC3B53000\nwifi.sys
Image path: \SystemRoot\system32\DRIVERS\nwifi.sys
Image name: nwifi.sys
Timestamp: Tue Jul 14 06:07:23 2009 (4A5BCC3B)
CheckSum: 00057B55
ImageSize: 00053000
File ... Read more

7 more replies
Relevance 82%

Hello,

I actually encounter a huge problem with my computer.
I don't know what's wrong.

Could you help me please ?

I tried to install DM Log Collector and it gave me this .zip

Do you need something more to help me ? What should I change to fix this problem ?

Thank you

Gennie

Answer:Random BSOD all day long ! Error STOP: 0x0000004E PFN LIST CORRUPT

 Clean bootTroubleshoot Application Conflicts by Performing a Clean Startup
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:How to Change, Add, or Remove Startup Programs in Windows 7
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.RAM - Test with Memtest86+





Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.*If ... Read more

1 more replies
Relevance 81.18%

My self built computer has been producing bsods at random times since I reinstalled Windows last month. I generally ignore them and restart until the last one which happened in the middle of a gaming session. I noticed that two of the bsods I had were similar and most of them point to ntoskrnl.exe. Here is the results from the program WhoCrashed:

On Sun 11/12/2011 1:58:25 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\121111-12105-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC10)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sun 11/12/2011 1:58:25 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheck+0x0)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
Bug check description: This indicates that a kernel-mode program generated an except... Read more

Answer:Random BSODs, error 0x0000001e, 0x00000124 and 0x0000000a

These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in &q... Read more

9 more replies
Relevance 81.18%

Hello everyone,

I've had an ongoing issue of BSODs. These occurred more frequently towards the end of last year, and for some odd reason it decided to stop BSODing around January period of this year, but occasionally it will BSOD every now and then. A bit earlier today my PC decided to blue screen, and the error code that popped up was something along the lines of 0x0000001E. Previous BSOD's displayed something like IRQL_NOT_LESS_OR_EQUAL or SYSTEM_SERVICE_EXEMPTION.

I downloaded windows kits (WinDbg) earlier today and opened my memory dump. The bugcheck analysis said that the issue was probably caused by ntkrnlmp.exe. I've tried googling solutions to no avail - it seems that for this error every case has a unique solution to each individual.

Attached are the minidumps

Any help would be greatly appreciated!

Many thanks

More replies
Relevance 80.77%

Hi, this is my first post, so I hope I can provide everything needed.

ISSUE: I have been getting multiple BSOD for several months, came on this forum a couple months ago, and read other posts, and then updated my bios version (flashed it) and that seemed to help for awhile, but getting BSOD's and computer lock ups more and more.

The BSOD's are typically have a stop error message in them. Most recently, Stop: 0X0000001E, 0Xffffffffc0000005, 0Xfffff8000zfb43fa, 0x000000000001, x000000000018.

Also, the computer has been randomly locking up (mouse doesn't move) requiring a reboot, and other times, the system is just automatically rebooting.

Lastly, and more recently, occasionally my computer says it can't start, and does a 'error check' when booting up. Not always, but sometimes, rebooting 1-2X and it goes away. I've also noticed a strange sound (hard drive?) when booting up which started about a month ago, but after the initial BSOD's. I ran the short Seagate HD tests, and they came back clean so far. Will try to run Memtest and post.

Any help is much appreciated. Attaching the performance report and zip of the dump files. Thanks. -JC

Computer specs: Purchased this as build to order about 3 years ago. 64 bit, Asus 6pt Motherboard X58 chipset, I7 Quad Core Processor (920 2.6Ghz), 1 GB video card (9800GT), 6 GB memory, Windows 7 home premium.

Answer:Multiple BSODs, Stop Error 0X0000001E, computer locks up/auto reboots

Well, I guess I need help with how to upload the performance report and zip folder with the dump files acccording to the BSOD post instructions. I zipped it up in a folder using the windows zip option, but the attachment (paper clip) won't attached the folder, it wants me to pick a specific file. There is like 80-100 files in the folder, so don't think I want to attach them all. Anyone know how to attach a zip folder?

9 more replies
Relevance 80.36%

Hey all -- first post, so I'll try to be as thorough as possible.

I've been having fairly random crashes for the past several months and I'm not sure what's to blame. The last major hardware change was the addition of a Seagate Barricuda 1TB to go alongside my WD Caviar Black, but that's been without any issues for the whole year or so it's been installed. Early on, I got actual BSODs, but now they're only distorted crashes and reboots.

I've run chkdsk a few times and memtest for a few hours and both tests reported no errors.

Usually my screen will distort and the audio will hang and the system will auto restart, and typically this happens while playing more intensive games. I played Binary Domain for a few hours this evening without issue, then switched over to Hawken and my system crashed within 10 minutes. I've also had this happen while watching videos and other less-intensive processes, but it's more rare. Occasionally, upon restarting, my system will get past post and start to load Windows, only to reboot again and finally load Windows. I've had this system for almost 4 years and it's been solid up until these past few months. I noticed the 5830 was running a bit hotter than normal via SpeedFan, so I cleaned it out today and dropped the temp about 9C, which is nice, but didn't solve the crashes.

BlueScreenView says my last 5 crashes were:

KMODE_EXCEPTION_NOT_HANDLED 0x0000001e
SYSTEM_SERVICE_EXCEPTION 0x0000003b
KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ... Read more

Answer:Random BSODs: Usually error 0X0000001E, distorted screen + audio

The most recent dmp file in your attachment is corrupted and can't be read.....can you upload it again?

9 more replies
Relevance 79.54%

Hello,
I'm randomly getting BSOD when my computer is not in safe mode. The last one I got I was able to get the error code and a mini dump file. Since I am not proficient in reading the logs, can someone give me a hand?

thanks in advance

Answer:BSODs, error code 0x0000001e - random crashes but ok in safe mode

Fill out your system specs. Click the link in my signature to do it. Also, follow the BSOD posing instructions so we have access to everything we need to help you.

5 more replies
Relevance 79.13%

Hello,

I purchased a few new parts for my computer a while back as upgrades, I basically replaced everything but my HDD. I put everything together and did a clean install for windows 7 pro 64 bit. I am getting fairly random blue screens, sometimes they happen when surfing the internet, but they are guaranteed to happen shortly after starting a video game (I have tried WoW and LoL). I believe blue screen view says it is ntoskrnl.exe causing the crash. I have tried repairing Windows and updating all my drivers but I can't seem to fix it. I also removed my anti-virus software temporarily because it seemed to be causing an issue but no change. Any help you guys could give would be great, I have attached my DMP files, I hope they can help.

AMD phenom II black edition X4 975
Gigabyte 880GM-2DH
8GB DDR3 Patriot Memory (2x4GB)
80 GB Seagate HDD
NVidea GeForce GTS 250

Answer:BSOD error 0x0000001e

What antivirus did you have and how did you remove it? Did you use the tool provided by the developer? If not, find any tools from the developer for removal to make sure all remnants are removed.

Once your old antivirus is completely removed, we suggest for the time being that you replace your antivirus with Microsoft Security Essentials - Free Antivirus for Windows to run alongside Windows firewall.

I will now take a look at your .dmp files and post back in 10-20 minutes.

8 more replies
Relevance 79.13%

System Manufacturer/Model Number HP/P6620F
OS Windows 7 Home Premium 64bit
CPU AMD Phenom II X4 830 Deneb 45nm Technology
Motherboard FOXCONN 2AB1 (CPU 1)
Memory 6GB RAM
Graphics Card ATI Radeon HD 4200

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64 - the original installed OS on the system? Yes.
- an OEM or full retail version? OEM - I bought it refurbished, so I'm not sure.
- What is the age of OS installation - It came preinstalled when I bought it.

Well, I was watching browsing the internet and all of the sudden I get this blue screen error. I just had my computer repaired 5 days ago due to constant BSoD errors and had my Memory and Motherboard repaired, so I'm hoping the problem is not reoccurring. BSoDs used to occur about 10 times per day before the repair.

Today I just had this one blue screen. I just want to know if this just a random BSoD or if my computer broken again.

Attached is my minidump, thanks for the help.

Answer:0x0000001E BSoD Error

  
Quote: Originally Posted by Kyuubi


System Manufacturer/Model Number HP/P6620F
OS Windows 7 Home Premium 64bit
CPU AMD Phenom II X4 830 Deneb 45nm Technology
Motherboard FOXCONN 2AB1 (CPU 1)
Memory 6GB RAM
Graphics Card ATI Radeon HD 4200

Well, I was watching browsing the internet and all of the sudden I get this blue screen error. I just had my computer repaired 5 days ago due to constant BSoD errors and had my Memory and Motherboard repaired, so I'm hoping the problem is not reoccurring. BSoDs used to occur about 10 times per day before the repair.

Today I just had this one blue screen. I just want to know if this just a random BSoD or if my computer broken again.

Attached is my minidump, thanks for the help.


memory exception probably caused by a driver. Please run these two tests.
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Driver verifier






Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startu... Read more

9 more replies
Relevance 79.13%

hi there, im having a BSOD problem with my laptop. i hope i have provided enough information

im running;

-windows 7 64-bit
-OEM version
-i just bought my asus n53sv in July 2011

i was unable to run the system health report. this was the error that i got,

Error:

An error occured while attempting to generate the report.


The wait for the report generation tool to finish has timed out.


anybody able to help? thanks

Answer:BSOD error 0x0000001e

Uninstall asus software such as it's updating service and just the general bloatware it not necessary and is causing errors in your event viewer..

90% of the minidumps point to ntkrnlmp.exe which is hardware errors and they are pointed towards memory so please follow this guide and tell us the results:

RAM - Test with Memtest86+


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Administrator\Downloads\Windows_NT6_BSOD_jcgriff2(1)\Windows_NT6_BSOD_jcgriff2\083011-20514-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0304a000 PsLoadedModuleList = 0xfffff800`0328f670
Debug session time: Mon Aug 29 13:06:06.964 2011 (UTC - 6:00)
System Uptime: 0 days 0:00:23.900
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
* ... Read more

1 more replies
Relevance 79.13%

I'm having a BSOD problem and I just did a clean install of Windows 7 as well, so my drivers are up to date from the actual manufacturers themselves. I did the SF Diagnostic tool thing and attached are the files.

Any feedback would be greatly appreciated. Thanks!

Answer:BSOD, error 0x0000001e.

Add to your System Specs:
1. The manufacturer, the model of your computer and if it is desktop or self-built.
2. If you have installed SP1, then add that to your specs.

I'll await that info before proceeding.
thanks,
karl

9 more replies
Relevance 79.13%

I keep getting the BSOD on my PC. It was confined to Skyrim only at the start but is now random and not always when i am playing games. The last error was when my wife was on Skype. I have updated the graphic card drivers and even tried replacing the monitor as I had an error message about recalibrating the screen. As the monitor was pre Windows 7 I blamed that and replaced it. It didnt work.

Any help will be greatly appreciated!

Answer:BSOD, error 0X0000001E

  
Quote: Originally Posted by Weegus


I keep getting the BSOD on my PC. It was confined to Skyrim only at the start but is now random and not always when i am playing games. The last error was when my wife was on Skype. I have updated the graphic card drivers and even tried replacing the monitor as I had an error message about recalibrating the screen. As the monitor was pre Windows 7 I blamed that and replaced it. It didnt work.

Any help will be greatly appreciated!


Hello there!

Seems like the dump file doesn't have much information. Based on you system logs here are few recommendations.

Uninstall all the Asus Utilities just keep the drviers alone


Code:
ASACPI.sys Thu Jul 16 09:01:29 2009 (4A5E9F11)
AsIO.sys Mon Aug 03 12:33:16 2009 (4A768BB4)
Run SFC Scan SFC /SCANNOW Command - System File Checker

Update the following drivers:

Code:
PxHlpa64.sys Thu Mar 13 07:28:17 2008 (47D88A39) http://sysnative.com/drivers
/driver.php?id=PxHlpa64.sys

BSOD BUGCHECK SUMMARY


Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\082212-255810-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Aug 23 01:20:50.993 2012 (GMT+6)
System Uptime: 0 days 9:53:27.804
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkr... Read more

1 more replies
Relevance 79.13%

I have been getting a new BSOD error message, it was happened every 15 minutes or so while trying to play BF3 last night. Can anyone help me solve this?

I also ran a Memtest overnight, 8 passes and 0 errors.

-x64
-OEM
-Asus mobo, i5, PSU, 8GB Ram, are all 3 months old when I did a fresh Windows 7 install.

Answer:BSOD error 0x0000001e

Port Class (Class Driver for Port/Miniport Devices) and USBHUB.sys

Please run a system file check

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
AND

USB Driver - General Fix for Problems

2 more replies