Computer Support Forum

BSOD in Flash and games, computer forgets BIOS and time when off

Question: BSOD in Flash and games, computer forgets BIOS and time when off

I imagine you get a lot of problems like this, but I haven't been able to find any which correspond to what's been going on with my computer.

Briefly, a few months ago it started badly misbehaving. Flash videos normally caused a BSOD, and certain games also produced a blue screen, although the error it came up with was almost always different. Sometimes the games just froze up with or without strange graphical error, and I needed to restart. Very occasionally it would blue screen without any provocation, just when logging on or something.

In addition, whenever the computer is off for more than a few minutes it gives an error on booting saying that it has lost its BIOS settings, and when I log on I need to update the date and time as it resets to 2001.

I have tried reinstalling graphics drivers completely using driversweeper, and have replaced the motherboard battery with a new one. I also did a clean reinstall of Windows (I do one anyway every now and then, to keep things tidy).

The computer is useable but all these problems are quite annoying. As far as I can remember they all started at once.
I have attached the stuff mentioned in the BSOD thread.
Computer is 4 years old, self built, ran fine before. Windows 7 Home Premium 64bit, Full Retail.


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Preferred Solution: BSOD in Flash and games, computer forgets BIOS and time when off

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BSOD in Flash and games, computer forgets BIOS and time when off

You need to replace your CMOS battery. A classic sign is "forgetting" BIOS settings and time when off. We need your system specs to be of any more help.

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having hard time staying connected to network i have to reset network 4 times a week

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I have a 9 year old desktop computer whose motherboard was replaced about 4 years ago with an AMD NF4XK8MC or NF4K8MC motherboard. It has a 64 bit 3000 processor. It is running at 1.81GHz and has 1.25 GB of RAM.

The system is running on Windows XP including service pack 2. It is fitted with a 80 GB hard drive formatted to NTFS.

Everything is running OK except that every time I switch on the computer and it boots up, it seems to forget the date and time. I go onto the control panel and reset the date and time and it managers to remember the date and time until I switch off the computer and reboot it. It is only a minor problem but is annoying tthat I have to keep resetting it.

Can you offer any suggestions?


Answer:Solved: My Computer forgets the date and time

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Hello all,

I have a problem when playing certain games- I get crash caused by atikmpag.sys. Before that I had problem with atikmdag.sys. Sometimes I can play few days without crash, sometimes i get a crash. For example, in gta 4 i get a crash after 2mins.

GPU is MSI 6850 OC 1GB
What I tried:
-SFCSCAN -passed
-Fresh and updated windows 10 installed
-Tried with latest catalyst drivers and with beta crimson drivers. *(Didn't tried with drivers that Windows 10 has to offer)*
- Downloaded SEAGATE tool for testing HDD. All short and long tests passed. No bad sectors.
- GPU tested in Furmark

-Latest BIOS installed
- PSU has enough watts and amperage.
-Temperature of gpu is 75 max when playing games at full load.
-Crashes happening with a stock CPU and overclocked , no difference.
-Tried with EXTRACT atikmpag.sy_ method...
-I run windows memory diagnostic and memorytest from windows, all good.
-I run Intel burn stress test-system is stable

When I run driver verifier, I got that 3 drivers are not verified- atikmpag.sys, atikmdag.sys and some atihd...something. Now i get update for Audio Device AMD and its verified. Still first two left unverified.
Im using Avast antivirus program. Now I will put exclusion for drivers folder, just to be sure.

Now Im runing driver verifier, still no BSOD.

Answer:BSOD from time to time while playing games


I run memtest86 for 13 passes, 0 errors. So its drivers of gpu or windows somehow...

7 more replies
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Hello all,

I have a problem when playing certain games- I get crash caused by atikmpag.sys. Before that I had problem with atikmdag.sys. Sometimes I can play few days without crash, sometimes i get a crash. For example, in gta 4 i get a crash after 2mins.

GPU is MSI 6850 OC 1GB
What I tried:
-SFCSCAN -passed
-Fresh and updated windows 10 installed
-Tried with latest catalyst drivers and with beta crimson drivers. *(Didn't tried with drivers that Windows 10 has to offer)*
- Downloaded SEAGATE tool for testing HDD. All short and long tests passed. No bad sectors.
- GPU tested in Furmark
- PSU has enough watts and amperage.
-Temperature of gpu is 75 max when playing games at full load.
-Crashes happening with a stock CPU and overclocked , no difference.
-Tried with EXTRACT atikmpag.sy_ method...
-I run windows memory diagnostic and memorytest from windows, all good.
-I run Intel burn stress test-system is stable

When I run driver verifier, I got that 3 drivers are not verified- atikmpag.sys, atikmdag.sys and some atihd...something. Now i get update for Audio Device AMD and its verified. Still first two left unverified.
Im using Avast antivirus program. Now I will put exclusion for drivers folder, just to be sure.

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On bootup bios is saying that my CDRW and DVD Rom drives (both on IDE 2) are incompatable with ATA something-or-other and are not loading (not showing in My Computer or Device Manager in Control panel).
This is all happened 2day, system was working no probs b4. Tried a system restore but of course it didn't fix it as it is obviously a BIOS prob.
Is there a way 2 reset the BIOS (eg jumpers or pulling the battery out & putting it back in) or will I need 2 flash it?

System Specs:
Soltek SL75FRV mobo (Via KT400)
Athlon XP2100 cpu
512mb Kingston DDR
40GB WD (8mb cache)
Windows XP Pro (SP1 + all updates)

Answer:[Solved] Is it time 2 flash the BIOS?

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Question: HELP Bios forgets

ASUS P4S8X-X rev 1.01
430w Power
512ram (have a 1g and another 512 to put in)
original Bios ver (1004) upgradeed to 1005.001 (can't get the Manf CD to load original bios off CD)

It just won't remember the HD (or CD drives) I reset it, tell it to remeber (F10)
It also says the chip is a 2266 mhz when it is a 2.4
new battery

I recently took it all apart and cleaned, reassembled, and now this problem.
(took apart, as in remove heat sink, chip, fan.. and reassembled)
original chip when first put together was a 2.4ghz/128/400, I tried a 2.53GHZ/512/533 chip on this cleaning (MB says it can hande it)
Then this bios prob, so I reinstalled the 2.4g chip. and still having Bios-alzimers

Not sure what else you may require for info,,, but PLEASE HELP


Answer:HELP Bios forgets

I'm guessing this IDE. Double check your cables to make sure the one going to the HD is marked HD on the motherboard connection (printed on motherboard). Sometimes if you connect the cable to the wrong device it will mess things up, some boards don't care.

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Question: Bios forgets

What happened to my BIOS ???

One day it stopped working....
would not load up....
Thought it was the HD gone bad....
used APRICORN adapter, and loaded full HD onto a used hd. same cap and make.....
still no work ......
got curious and looked at BIOS....... see below....

Asus P4S8X-X rev 1.01
Win XP SP2

will not load past WIN sign on screen, checked Western digital drive (all ok),, Looking in Bios it seems it has forgotten all the drives, CD/DVD included. reset paramiters and save and exit, and in the black boot up screen it has forgotten the HD again. I have also installed a new CMOS battery.

recent bios upgrade from 1004 to 1005
(to see if upgrading BIOS would fix this, and it didn't change anything)

message during bios upgrade:
[BIOS information in file]
bios version 4S8X-X BOOT BLOCK

though it allows the bios to upgrade.

After upgrade and settings reset drive paramiters in Bios, reboot and... it can't find the HD at all, no WIN startup. As stated above WD HD diag checks "OK". shut off computer and restart ,,, and it lost the drives again in BIOS.

Thank You

Answer:Bios forgets

Did you replace the button battery? If the battery is dead, the BIOS forgets all the changes, including the date that you have made every time you turn the computer off.

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one of my pc's has started forgetting the bios settings i put in ,,

the setting i am adding is "start after power loss"

I can get into the bios and make the adjustment but when i press f10 to save and exit the pc exit's bios the monitor goes off but the pc remains running and the monitor does not come back on, so I power off at the wall to simulate power lossm switch back on at the wall but the pc does not start so I the start pc with the button enter bios settings to find that the setting i changed has changed back to disable power on after power loss

any idea's


Answer:Bios forgets my settings

How old is the PC? Possible that the CMOS battery is close to retirement.

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Hello it's my first post on this site. I've got following problem computer seem to freeze from time to time when it wants to load some data in games here is link to problem recorded:
Choke problem - YouTube

It happens in many games as Team Fortress 2, Diablo 3, Starcraft 2 etc.

It bothers me a lot because computer is new and quite powerful here are specs:
Motherboard: Asus P8Z68-V LX (bios updated to newest possible)
CPU: CORE i7-3770K
Video Card: EVGA GTX580 SC
Power Supply: OCZ MODXSTREAM PRO 600W 80+ SLI
Windows: Windows Seven 64bit with all updates (automatic updates on)

What I tried:
- turning off all programs that run on startup (Raptr/Commodo Firewall/Avast Antivirus
- changing game options to lowest possible
- changing Physx to CPU
- copying game to SSD disk from HDD
- changing video card drivers from newest 301.42 WHQL to beta 304.79

Nothing helped. I'm out of ideas. Please help

Here is also copy of DXDiag:

EDIT: tried memtest it took over hour but it didn't find any errors.
Settings I used (nothing changed default ones) and info in memtest
cached: 16GB/ cache on/ ETC off/ test Std/ Pass 1/ Errors 0/
RsvdMem: 2776K/ MemMap e820/
Pass complete no errors press esc to exit

System Information
Time of this report: 7/30/2012, 11:12:37
Machine na... Read more

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as titleMy usb mouse auto disconnect and reconnect time and time,no one knows when the mouse will disconnect,but every time when that mouse disconnect ,it will be reconnected in 2-5sec.Screen flash and flash when I use discrete graphic card with the battery or use AC when connect the external display with VGA CABLE.Mouse: Logitec G400/G1Display:Lenovo D2081WIDEmachine:T430 2349 CTO

Answer:Usb mouse auto disconnect time and time,Screen flash and flash when I use discrete graphic card

some other infomation: every time when the mouse disconnect I heard the sound which like USB DEVICE unplug,and when it reconnected I heard the sound which like USB DEVICE plug in.

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Hi I've been having this problem for some time now. It was fixed at one point but it came back and I have no idea what is the cause. I have done a full reinstall of all of my system.

Is Windows 7 . . .
- x64
- upgrade from Vista x64
- retail upgrade version

- June 2009
- format complete reinstall

Answer:BSOD While Running Flash or Games

I updated my chipset drivers and I received a different error related to MOM.exe. I'm not really sure how to run hardware tests on video cards which I would like to run even though I still believe it to be a software issue.

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When children play Adobe flash games (not all, only some) the computer falls in BSOD. Any other games (including hard 3D games and 3D-tests) and apps work well (of course, there were some errors but withous BSOD). I suggest some driver is responsible for BSOD, but what driver?
Thanks for your attention to my problem.

Answer:BSOD playing some FLASH games

Hello vicontfreetime and welcome to Seven Forums.

According to your most recent dump file, your computer seems to have a problem with mouclass.sys, a Windows mouse driver file. It might have gotten damaged or corrupt. Or perhaps your Adobe Flash got damaged or corrupt.

What is the mouclass.sys file?

Couple of things you can try. If you have another mouse, see if that works (easiest steps first .) If that fixes things, great. If not, I'd uninstall the Flash using the official Adobe uninstaller. Don't forget to delete all Flash files and folders (Steps 3.3a-d.)

Uninstall Flash Player | Windows

After uninstalling Flash I'd next run a full scan with your updated anti-malware suite just to rule out a malware issue. Then I'd see if a system file checker scan from an elevated command prompt (option two) can repair the mouse driver. If the SFC finds problems, run the scan 3 times and immediately reboot the computer after each scan.

SFC /SCANNOW Command - System File Checker

Finally, you can reinstall the latest version of Adobe Flash. Don't forget to uncheck any added toolbars, browsers, etc that Adobe may want to install.

Adobe - Install Adobe Flash Player

* *
* Bugcheck Analysis *
* ... Read more

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Running win 2000 pro SP4. every time i reboot, certain program settings are lost. for example, my zonealarm settings are lost, and all program net access authorizations have to be re-authorized, when the programs attempt to connect to the net. It will not remember the "always use this answer" option, that you can check in zonealarm to keep from having to continue to re-authorize the program each time it is run. Does anyone know what could be causing this? thanks in advance for any advice..

Answer:Solved: Windows 2000 pro forgets zonealarm settings every time i reboot


I was about to move this to Software, but you say other programs are having problems.

Which version of ZoneAlarm are you running, free or pro? Is it just the initial startup on the internet that it forgets, or any programs that are wanting to go out/come in? If its the former, have a look at this:

Depending on your version (I'm on Pro), look for this:

Program Control tab, Main option. On the Alert Adviser, is it set to Auto or Manual? Also, the same for Program Control.



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That is from blue screen viewer obviously.

BSOD happens randomly. However when I get in heavily populated areas it happens more. I think it may be a heating issue. Updated all drivers recently with Driver Magician and double checked with Driver Booster 2. Also ran sfc /scannow and fixed 2 problems. Multiple dmp files so I'd start with the latest 2-3 since I did all that.

Answer:BSOD playing FFXIV and flash games.

Hi TribalJake & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
An exception happened while executing a system service routine.

6: kd> knL
# Child-SP RetAddr Call Site
00 ffffd000`229e7648 fffff802`e57d64e9 nt!KeBugCheckEx
01 ffffd000`229e7650 fffff802`e57d5dfc nt!KiBugCheckDispatch+0x69
02 ffffd000`229e7790 fffff802`e57d1eed nt!KiSystemServiceHandler+0x7c
03 ffffd000`229e77d0 fffff802`e5738b25 nt!RtlpExecuteHandlerForException+0xd
04 ffffd000`229e7800 fffff802`e573cede nt!RtlDispatchException+0x1a5
05 ffffd000`229e7ed0 fffff802`e57d65c2 nt!KiDispatchException+0x646
06 ffffd000`229e85c0 fffff802`e57d4afe nt!KiExceptionDispatch+0xc2
07 ffffd000`229e87a0 fffff802`e575402c nt!KiGeneralProtectionFault+0xfe
08 ffffd000`229e8930 fffff802`e56f1ad1 nt!KxWaitForLockOwnerShipWithIrql+0x14
09 ffffd000`229e8960 fffff800`0b0a6a12 nt!ExAcquireResourceSharedLite+0x351
0a ffffd000`229e89d0 fffff800`0b0a4622 dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+0x62
0b ffffd000`229e8a00 fffff802`e57d61b3 dxgkrnl!DxgkUnlock+0x182
0c ffffd000`229e8a80 00000000`778078fa nt!KiSystemServiceCopyEnd+0x13
0d 00000000`0952e068 00000000`00000000 0x778078fa

So, we can see that the DirectX called the adapter to acquire shared resources. But, well it kept on waiting for the resources and ultimately did not get them . This caused the system to crash.
... Read more

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My daughter plays on Friv, a website with hundreds of games, most of them are FLASH based.

It frequently creates BSOD on my Win 8.1 desktop computer

I'm tried to use Google Chrome and the result is the same.

When I look with BlueScreenViewer, I can see it is always the exact same error.

It happened in in Win 8, Win 8.1 Beta, and now Win 8.1
Each time the OS was fully installed from scratch.

Any help would be very appreciated.

I have the latest BIOS from ASUS as well as all latest drivers I could find.

Answer:Frequent BSOD when using webpage with FLASH games

Hi PaulP514,

I have reviewed the log files and I see two things that may be the cause for the blue screens.

First, your system appears to be a very high end custom built machine. I'll need to know the model number for the motherboard as it is not provided by the log files. The Asmedia 106x SATA controller looks to be conflicting with others components which might cause blue screens. If you can get me the model number for the motherboard I will check on any possible updated drivers.

Next, I can see many errors from Windows Search Service.

To fix this: press + S > type Windows Search > click Find and fix problems with Windows Search > click Advanced > Run as Administrator.

After it has completed post the results.

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Hi guys,
i had this problem for long time so i decided to reinstall win but im still having these problems
here are some dmp files
thanks for help

Answer:random BSOD, mainly while running flash games

problem was caused by avira, thx for help anyway
EDIT : was not, my bad

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Hi everybody!

Ever since I got my new HIS HD6870 IceQ-X Turbo, while playing or even just watching a video on youtube, I keep getting either:
- Freeze/Black Screen then "Display driver amdkmdap stopped responding and has successfully recovered" making applications crash.

- Freeze/Audio Loop/BSOD 116 telling me that my sweet atikmpag.sys betrayed me once again.

What I tried:

- Ran a memory test with built-in Windows 7 memory check for more than 6 passes and didn't get errors.

- Tried booting with only one memory stick (both of them)

- Tried every versions of ATI drivers.

- Re-installed Windows several times.

- Disabling any kind of OC.

- Increasing PCI-E bus frequency from 100mhz to 103mhz and this brought longer stability but it's definitely not resolving the trouble. (Bootlooping at 105 BTW)

- Tried graphic card at a friend's for 45mins and it didn't crash. But not sure the test was long enough.

- Put back my HD4870 and it ran pretty fine except that I got that BSOD once after playing for a while on Battlefield 3. So I don't know what to think.

EDIT: Also nothing is overheating, everything under 65?C on load and I updated BIOS to last version.

Well I'm running out of ideas so please HELP!!!!

My 3 last .dmp are attached..

Thanks in advance for your replies.

Answer:BSOD 116 while playing flash, games (atikmpag.sys)


Download and install the new version of Driver Sweeper
Download the most recent software\driver for your ati AMD Graphics Drivers & Software

Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose only AMD-Display and clean,restart in normal mode.
Install the new ati software\driver,restart.

Read very carefully the instructions and run post here the results.

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In Windows 8.1, I need comma as a decimal symbol. However, after restart it changes to dot and I need to reset it and restart all the programs. It is annoying. In Region settings, input method, Welcome, User setting etc. are the same language/region (Slovak).
Is there registry key that would prevent OS changing the settings after restart? The default settings are correct, so I do not understand where does the change come from. After OS installation I used different system language (English) for a time, because
it is easier for me to do setup in English, so maybe that is the reason. Thank you.

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Hi guys, basically my old 6870 card died because of numerous BSODs it had over the 6 months throunh flash videos and it killed it with artifacts.

I have recently received a brand new XFX 6870 and have been using it over a month and its been happening again with flash videos as occasionally get BSOD randomly like 30 mins or even over an hour. which is pointing out
file path: C:\Windows\system32\drivers\atikmpag.sys


file path: C:\Windows\system32\drivers\dxgkrnl.sys

its even happened once last night on a game FIFA 12 which restarted and had this error
file path: C:\Windows\system32\ntoskrnl.exe

How will I be able to eliminate these problems? my system specs are below and I have built this system over 8 months and nothing is overclocked.


Answer:BSOD when playing games or watching flash videos

I've even got it on the desktop when just running IE
the same error below
On Sat 30/06/2012 11:03:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\063012-24788-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0xA (0xFFFFF680003BEFE8, 0x0, 0x0, 0xFFFFF800020CFB2B)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sat 30/06/2012 11:03:20 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xA (0xFFFFF680003BEFE8, 0x0, 0x0, 0xFFFFF800020CFB2B)
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another ... Read more

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I keep getting the BSOD error when playing flash games online. I play other games, disk, steam etc. and it seems fine, and Its never happened when not using flash, e.g on the desktop. Im attaching a minidump file so you can have a look at it. Please help. I cant really confirm the flash only part, but it happens fairly soon after I start playing, and it has not happened on any non flash programmes. For example I play skyrim, crysis, AC etc. And they seem ok

Thank you

Answer:BSOD playing flash games error 0x00000116

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa801165c4e0, fffff88004d34900, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7900 )

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

Attempt to reset the display driver and recover from timeout failed.
Arg1: fffffa801165c4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).... Read more

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Hello, well i built my own computer a couple of years back and I've been having nothing but trouble. I've slowly been upgrading my hardware because i thought the kit i had wasn't good enough for gaming, and nothing has seemed too work. I've spent around ?500 all together building this PC. I'm running windows 7 ultimate x64 OEM. I've been debating posting here for a long time, but now I'm just fed up so i thought I'd see if you guys have any advice Thanks very much guys, my logs and HTML files are attached!

~ Tyler

Answer:BSOD while playing random games, and using flash player.

Start off by updating to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

netr28ux.sys Fri Sep 26 00:31:00 2008 (48DC6584)
Update your WiFi driver - Belkin : Support F6D4050 - N150 Enhanced Wireless USB Network Adapter - Software and Drivers

Please run a system file check and hard drive scan
SFC /SCANNOW Command - System File Checker
Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

Log Name: System
Source: Microsoft Antimalware
Date: 2012-01-26T16:22:15.000
Event ID: 3002
Task: N/A
Level: Error
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: Tyler-PC
Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.
Feature: Behavior Monitoring
Error Code: 0x80004005
Error description: Unspecified error
Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
Seeing this error pop up a lot in your WER. Update your Microsoft Antimalware



Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Thu Jan 26 11:20:12.227 2012 (UTC - 5:00)
System Uptime: 0 days 0:17:58.991
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by ... Read more

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I have been gaming for on my Asus laptop for over a year, and now i can't because my computer crashes every time i play them.

? OS - Vista/ Windows 7 ? Windows 7 home premium
? x86 (32-bit) or x64 ? x64
? What was original installed OS on system? Windows 7 home premium
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Pre-installed
? Age of system (hardware) 1 and a half years
? Age of OS installation - have you re-installed the OS? I have not reinstalled the OS.

? CPU Intel? Core? i5 2450M/2430M/2410M Processor
? Video Card Intel(R) HD graphics 3000
? MotherBoard ASUSTeK Computer Inc. K53E (CPU 1)
? Power Supply - brand & wattage Output :
19 V DC, 4.74 A, 65 W ((Dual Core)) , 90 W ((Quad Core))
Input :
100 -240 V AC, 50/60 Hz universal

? System Manufacturer Asus
? Exact model number (if laptop, check label on bottom) K53E

Answer:I get BSOD's every time i play games.


Varying different bugchecks here, many of them being: APC_INDEX_MISMATCH (1) and RESOURCE_NOT_OWNED (e3). These two bugchecks are usually always caused by a device driver bug. So, for now, I am going to recommend enabling Driver Verifier to see what we can catch:

Driver Verifier:


What is Driver Verifier?
Driver Verifier is included in Windows 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (WDM) driver.
Essentially, if there's a 3rd party driver believed to be at issue, enabling Driver Verifier will help flush out the rogue driver by flagging it and causing your system to BSOD.
Before enabling Driver Verifier, it is recommended to create a System Restore Point:
Vista - START | type rstrui - create a restore point
Windows 7 - START | type create | select "Create a Restore Point"
How to enable Driver Verifier:
Start > type "verifier" without the quotes > Select the following options -
1. Select - "Create custom settings (for code developers)"
2. Select - "Select individual settings from a full list"
3. Check the following boxes -
- Special Pool
- Pool T... Read more

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my first thread and post.. thx to win 7 for many fix that i use and fix thing.

i have this BSOD at 2 different times.
1st when i'm playing online games.
2nd is when i'm didn't do anything., just leave my PC on..

can someone tell me what should i do ? is it my OS ? or hardware ?

Answer:BSOD at 2 different time, playing games and use GPU-Z

Blue Screen of Death (BSOD) Posting Instructions

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I recently built a computer for someone, with relevant specs as follows:

Gigabyte SKT-1155 PA65-UD3-B3
Intel 2500K
Komputerbay 1333Mhz PC3 10600 / PC3 10666 8-8-8-24 1.5v 8 GB KIT

Ever since I delivered it to him, it's been either freezing (often with popping from his headphones) indefinitely or producing BSODs. These can be as often as a couple of times a day.

Generally the crashes occur when he is gaming or watching Youtube videos, but sometimes they also occur upon restarting the computer immediately after a crash.

Since we both have little time on our hands, it's become a game of trying to troubleshoot the computer remotely, thus far with limited success. I've tried replacing the memory as I thought this might have been the issue, but that didn't help.

I would be immensely grateful if somebody could have a look at the contents of his MiniDump folder, as having tried to interpret them myself I haven't got very far.


Answer:Freezing or BSOD when playing games or watching flash videos

Quote: Originally Posted by und

I recently built a computer for someone, with relevant specs as follows:

Gigabyte SKT-1155 PA65-UD3-B3
Intel 2500K
Komputerbay 1333Mhz PC3 10600 / PC3 10666 8-8-8-24 1.5v 8 GB KIT

Ever since I delivered it to him, it's been either freezing (often with popping from his headphones) indefinitely or producing BSODs. These can be as often as a couple of times a day.

Generally the crashes occur when he is gaming or watching Youtube videos, but sometimes they also occur upon restarting the computer immediately after a crash.

Since we both have little time on our hands, it's become a game of trying to troubleshoot the computer remotely, thus far with limited success. I've tried replacing the memory as I thought this might have been the issue, but that didn't help.

I would be immensely grateful if somebody could have a look at the contents of his MiniDump folder, as having tried to interpret them myself I haven't got very far.


Several of these were related to your Macaffee.

I would remove and replace with Microsot Security essentials at least to test.

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware MagicISO Virtual CD/DV... Read more

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Sometimes when I play flash games on the web or play tetris the laptop screen would suddenly go black and the bsod would appear. It only happened when I am surfing on the web and using firefox.

I appreciate any help that you can provide.

Answer:irregular BSOD when playing flash games locale id 4105

Welcome to SevenForums

Problematic Software:

Start Menu\Programs\Avira Public:Start Menu\Programs\Avira Public
Start Menu\Programs\Avira\Avira Desktop Public:Start Menu\Programs\Avira\Avira Desktop Public
Start Menu\Programs\Check Point Public:Start Menu\Programs\Check Point Public
Start Menu\Programs\Check Point\ZoneAlarm Public:Start Menu\Programs\Check Point\ZoneAlarm Public
Zone Alarm contributes in BSODs. Avira is not very stable on some systems. Please uninstall both using the relevant uninstallers by searching in google. OR, use the free version of Revo Uninstaller (uninstall in Advanced Mode).

Recommended antivirus program for Windows 7 based on stability compared to others:- Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.
Run a full scan with both (separately) once downloaded, installed and updated.

You have only one .dmp file and see the usual causes for it:


Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

After making the above cha... Read more

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I cannot figure this out. I have done several fresh installs. Made sure everything is seated properly. Any help? I keep getting a BSOD while doing simple things on the internet. Such as flash games or youtube or even just playing Spider Solitare. But I can play BF3 or Black ops 2 for several hours with no problem.

Answer:BSOD while playing flash games or listening to music on youtube

Tried switching memory slots. ran memtest86 0 errors. I can run bf3 for hours upon hours with no issues moment i do simple things it crashes not understanding this at all!!!

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This is a major problem. It is taking me 10 minutes to boot now because of this BSOD problem.

As you will see from the attacked zip I have many BSOD dumps (I used the SF diagnostic tool).

I am on Windows 7 genuine 64.

CPU: Intel Core i5 3570K 3.4GHz | GPU: Radeon HD 7970 Vortex 2| Mobo: Asus P8Z77-V LX | RAM: Corsair 8GB (2x4GB) DDR3 1600MHz


Answer:Getting BSOD all the time, on boot and while playing games.


Please post back the following information:

Windows Genuine and Activation Issue Posting Instructions



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I have done this so many times now. I just give up. This is my third BSOD thread on the forums. I have been crashing so recently. I still think it's my card or drivers.
I have reinstalled my nvidia drivers at least 30 times now.

Please help.
Here's the folder as always..

Answer:Need help urgently. BSOD all the time while playing games.


Lets try and solve it permanently then!

BSOD Analysis:

Looks like your NVIDIA Drivers don't like you:

Probably caused by : nvlddmkm.sys
Showing that, its the problem. I don't see any known programs that could cause it otherwise.

What graphics card do you have??

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I keep getting BSOD whenever I play a game after roughly 2-3 hours the error message keeps changing but the last 2 have been "an uncorrectable hardware error"

I've added an sf Diagnostic tool file, though a message came up and the green bar at the base never reached the end.

I tried added what I thought the dump file was, but it won't upload I'll try again later

Sorry if I hadn't added all you need, but please ask if you need anything else

Answer:BSOD happens when playing games for a length of time

Welcome aboard.

First of all, you update your display driver. It is too old.

lmvm atikmpag
start end module name
fffff880`07755000 fffff880`077aa000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Thu Nov 10 07:42:44 2011 (4EBB331C)
CheckSum: 000502CB
ImageSize: 00055000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Latest AMD Catalyst Video Driver for Windows 7

If still crashes, follow the guide STOP 0x116: VIDEO_TDR_ERROR troubleshooting.

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Hi, new to this forum and I have a major, major problem that I hope to not have to pay money for.

My computer is an Asus Desktop, CM1730 series, with a custom NVIDIA GeForce Graphics Card

Full Specs:

GPU: NVIDIA GeForce GT 430

CPU: AMD Athlon II X2 220 Processor

Memory: 4 GB

64 bit OS

Now the issue ive been having is that within a set amount of time on any application based game, my computer BSODs. It has no visual cue, just the screen goes dark and the system restarts. This started about a year ago, and has became considerably worse. Whether its Minecraft or Portal 2, my computer dies without warning. I have the MineDump below. I would like to at least know what the problem is before I send it in to GeekSquad repair, as I dont want them to spend weeks trying to figure out whats wrong.

Answer:BSOD while playing all games for a set period of time.

Did not know I needed to add the thing. Here it is:

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After I flashed the bios, everytime I try to start up windows it gives me the bsod with the error code
0x0000007b (0xb84c3528, 0xc0000034, 0x00000000, 0x00000000)

I can't start windown in safe mode or anything. Right after I click safe mode, it gives me the there anything I can do?

Answer:BSOD after trying to flash bios

If you've got the windows cd you could try booting from it and try for a repair.

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Hello forumers,
i have a ACER ASPIRE 4935 laptop that has vista preinstalled. However, i manage to downgrade to windows xp professional x32 (AHCI enabled bios) and it was working like a charm till i flash my bios from v 1.6 to v 1.8

here are the details of the bios i flashed;

i can only avoid bsod by switching to IDE mode in the bios options.
here are the details of the error;
0x0000007B (0xF78AE24,0XC0000034,0X00000000,0X00000000)

I had tried flashing the bios back to v 1.6 but the problem still persists.

Thank you in advance.


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I have been getting the BSODs for 3 days now (started on 19/07/2013).
They happened more or less at random times.
First time right after boot I launched a browser flash game and that killed it.
Then I was changing settings of Steam and it died again
One more time happened while I was waiting for it to boot, was not touching anything even.
Next time I did not launch any games, was just doing browsing. It was fine for 40 minutes, then I risked starting a flash game again, played for 7 minutes - bsod again.
I don't think all of these got logged, but should be around 6-7 by now.

Used the BlueScreenView tool to see that the problem was caused by ntoskrnl.exe.

Tried uninstalling the latest windows update (critical update installed on 19/07/2013), but that did not solve the problem.
Reinstalling Windows is NOT an option for me since my Windows came on some restore CD thing that formats everything.

P.S. Sorry my Windows is in Russian, so some of the log files ended up having a lot of Russian in it as well as some weird symbols, caused most probably by some encoding errors.

Answer:BSOD (ntoskrnl.exe) after boot/idle/playing browser flash games

BugCheck 3B, {c0000096, fffff800032c5e47, fffff88008eea5e0, 0}

Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXSave+a7 )

Usual causes: System service, Device driver, graphics driver, memory

1: kd> lmvm atikmdag
start end module name
fffff880`04832000 fffff880`05298000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Nov 10 02:52:46 2011 (4EBB3C7E)
CheckSum: 00A1B01E
ImageSize: 00A66000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your graphics card driver seems to be possible cause, and rather outdated, please update here - AMD Graphics Drivers & Software

Release Date: April 24th 2013
Version: 13.4
In Device Manager: 12.104


Start Menu\Programs\Alcohol 120%
Start Menu\Programs\DAEMON Tools Lite

Quote: Originally Posted by Arc

Download SPTD standalone installer from, and execute the downloaded file as guided below : Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

Daemon Tools and Alcohol 120% both use a driver called sptd.sys, which... Read more

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Hello. Over the last 6 months I get an unreal amount of BDOD'S. I used to get one once a week, but it has gotten to the point where I am getting around 3-4 daily. A Sure way to produce one would be to open a game I play (Guild Wars 2) and open a youtube video as well.

Sometimes I will be playing a game (League of Legends) and I will get another one if I am clicking too rapidly.

I also have skype open all the time if that helps with anything. Thank you for the help in advance, I really need help solving this!

Answer:BSOD While playing Games and opening youtube at the same time

I have gotten 4 blue screens since posting this! :/

I think it's worth to note that it isn't only youtube. If I have a game open, and open my browser and the webpage I load has ANY video on it (even a small ad) I will BSOD

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I have upgraded my CPU from Core 2 Duo 2.6mhz, to Core 2 Quad Q9500, and I had to upgrade the BIOS for my motherboard before that
MB type: GA-EP35-DS4

Everything worked fine for that, except when I run a game, it takes it about 10 to 12 minutes before it just crash and close itself (with no any error message), currently with:
Deus Ex: HR, Starcraft 2, Minecraft
I only get the error reporter for the games (if they had one) and no useful information I can get from them
I suspected the heat issue, so I bought a new cooler, the heat now in sticking on 37, no more
but still I am having this issue

My configuration are:MB: GA-EP35-DS4
CPU Intel C2Q, Q9500
8 GB RAM (Kingston) (2gb x 4 sticks)
Nvidia GTS 450 (As GPU)
Nvidia 9500 GT (As physix)
320GB HDD WD (for system)
500 watts power supply
Now I am thinking about the power supply, but the thing is everything was OK before, and I did not face any power issues before, all the problems started after I upgraded my bios and CPU

I checked the heat status and voltage status with CPU-Z stuff, but I am not fimiliar with the correct voltage values for RAM and CPU

Any suggestions about the issue?

PS: And the windows was on my computer since Jul 2009, and I would love to keep it from that date, I would not prefer re-installation unless there is no other option)


Answer:Games on windows crash after CPU upgrade (With BSOD 1 time so far)

It might be a defect in the CPU
Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.

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Hello everyone! I'm having problems with my computer with the following specs:

OCZ 120GB Agility 3 SSD
i5 3550 3.3GHz
OCZ ModXStream Pro 700W
Corsair ram 2x4GB
HD 6950 HIS Iceqx 2GB

Initially, it was working beautifully, as in all games were on ultra max settings and no issues at all!

But now it just crashes all the time! It usually crashes in games, some other times just randomly in the middle of watching netflix or just browsing facebook. I don't know what to do. I have tried to isolate the issue, but I just can't. Different ram, with/without graphics card., clean windows install, fans everywhere, etc. nothing does the trick.

I only have a HDMI connection, so even though I can sometimes see a flicker of a blue screen, I can never see what it says before it resets... I am attaching the grab all files. I have been like this since before Christmas, and it is so frustrating. Thank you for taking the time to read this!

Thank you very much!

Answer:BSOD playing games at first, then all the time. Multiple errors.

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 Troubleshooting Strategy

Basic checks: Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

1. Hardware - Stress Test With Prime95 - Test your Hardware for Stability and Heat Problems with Prime95
2. CPU - Stress Test Using IntelBurnTest - Test your CPU Stability with IntelBurnTest
3. Video Card - Stress Test with Furmark - Stress Test a Video Card with Furmark
4. Monitor temperature of the system during the tests - Speccy - System Information - Free Download

Summary of the dumps:

Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Mon May 20 21:00:08.889 2... Read more

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My computer would randomly restart very rarely. Today it started happening frequently and saying there is a problem with your PC. I figured enough out on how to get the Memory Dumps so here is a link to those. I appreciate all the help. Currently running windows 8 pro.

Answer:BSOD originally when playing video games. Now all the time

Only 141 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

I do not recommend using wireless USB network devices. Especially in Win8/8.1 systems.
These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win8/8.1 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

At times the Killer Network Manager may cause BSOD problems:

NOTE: See this link first: BSOD while playing on msi gt70 dragon edition 2 (thanks to kaelaan) It appears that the Killer Service problem was solved with the latest release of the Qualcomm versions of the drivers (so try updating to a version dated from later in 2014).

The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's. Please follow the workaround instructions here:

First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it. Select "Stop"
Right click on it again and this time select "Properties"
In the dropdown box for "Startup type&quo... Read more

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i frequently had freezes and blackscreens in the first 5 min of a league of legends game. My monitor
would turn black my sound would continue then loop, and after 5 sec i would have my normal screen again.
As of late i have the same problem later on in the game, but now instead of getting back to the normal screen, my pc crshes and i get a bluescreen. Ive already run the device on this site for bluescreens and i attached the data i got from it.
Hope i get help in this forum.

Answer:BSOD while playing games after ca 15min time ingame

You're getting a mixture of STOP codes, mostly 0x116 and 0x119, and they're all pointing to your ATI driver. Look for the latest driver for your card here then use AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the downloaded driver.

When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8003f5b0e0, fffff880044c7848, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner

5: kd> lmvm atikmpag
start end module name
fffff880`044bc000 fffff880`04552000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \Syste... Read more

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Edit: i cant edit the thread title but it is: "ntOskrnl.exe" that is giving a problem according to Blue screen view, sorry for the misspelling.
Okay so the PC is brand spanking new, literally less than a week old. (3-4 weeks if you count assembly/shipping time. I've checked all connections, everything is seated properly but I keep getting BSOD's while gaming. I've installed a few extra fans as I thought overheating might have been the culprit, but alas, BSOD persists while gaming. Temperatures remain within "Normal" parameters. Attached is my BSODs and the System Performace Report or whatever its called.

I ran the windows memory test and no errors occured, as well as the chkdsk /f command with no bad sectors or sectors repaired..

OS is Windows 7 Home Premium 64bit, the original OS installed on the system.
System is a Intel i7-960 on a Gigabyte G1.Guerrilla mobo with 12 GB of Corsair Dominator Ram, Two EVGA GeForce GTX 560 Ti video cards in SLi mode, 2 TB HD, on board audio/ethernet if I'm not mistaken. 1000 Watt Coolermaster PSU, and a HAF-X Coolermaster fulltower case and 360MM Water cooling on the CPU. Also have a Corsair CMXAF2 Fan installed over the memory, as well as 4 case fans and 1 internal fan aimed at the GPUs.

Thanks ahead of time for any help.

Answer:BSOD debugging - ntkrnlmp.exe Seems to be any time I play games.

i cant edit the thread title but it is: "ntOskrnl.exe" that is giving a problem according to Blue screen view, sorry for the misspelling.

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HiI've had my windows xp desktop repaired (sp3) and is now giving a Bsod especially when my iPhone is synced to iTunes. I believe a USB 2.0 upgrade was done when. My question is should I flash my bios which seems from Internet posts to be a remedy for this bsod? If so, how do I do this safely? Many thanks

Answer:Flash bios to remedy bsod?

BIOS flash is always last resort as a failed flash turns the machine into a door stop.What error message on BSOD?

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I recently updated the BIOS on my asus board and am thinking it might be the reason for the BSOD I've had (2 of them in one day; I updated the bios 5/10). I was having trouble in a game (Broken Sword: Angel of Death) and recently found out that the problem I was having with it (figures all appearing as silhouettes) is due to my having a quad core machine. But before I knew that, I updated my vid card and my BIOS to the newest version (1904) and have had the blue screens since that.
The first happened when I wasn't at the pc but when I came back it said it had restarted expectantly due to blue screen or something similar and to check for solutions.

The 2nd happened during my viewing a movie on Netflix---the video stuttered w/the sound and then got a blue screen, then restarted itself.

I've had a few since then, seemingly random.

I have also been getting a CPU fan error on boot-up before any of the bsod's happened. Though the temps aren't really any different. I have been getting the CPU fan error since about 4 months ago but am getting to it now b/c school is finally over and I have some time to fix it (also it still ran ok and temps weren't really different).

I heard from a friend I should not downgrade the BIOS (I can't remember which version I had prior to now--I know it was old, from 2009) so I haven't.

What should I do?

(Let me know of any other info you need. I have attached the Perfmon report and jcgriff2 folder zipped.)


System info... Read more

Answer:Bsod--maybe related to Bios flash?

There's software on your PC called Asus Ai Charger which is designed to "enhance" trickle-charging of usb devices. It's preventing the usbscan driver (I assume is part of your virus scan software to scan usb devices) from performing its function, which is causing Windows to bsod.

This is a conflict between these two drivers. At the moment I cannot discern which one is actually preventing the other, though most likely it's the Ai Charger. If you wish to keep that software, find an update for both itself and your antivirus software. If that does not work, it is best to either uninstall the Ai Charger or switch to another antivirus like Microsoft Security Essentials to prevent the conflict (probably best to just get rid of Ai Charger).

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it happens time to time and is usually when i open adobe photoshop,aftereffects. Also i cannot seem to open any kind of games on my new computer like fifa 13 ,nfs etc. I have an i7 3770 and 8 gb ddr3 corsair RAM with 1 tb hdd and motherboard is msi B75MA-P45 and geforce gtx560 for graphics card. my FSB: DRAM reads 1:6 on cpuz, does this have anything to do with the blue screen ? should i do anything in the BIOS settings ?

Answer:New built computer bsod's time to time.stop error 0x000000a

Hello Sonam.

Nice configuration. But it is the display driver that caused here.

fffff880`0a48fb88 fffff880`0ffb47c9Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
What I have seen, the October edition is somehow problematic on a lot of machines. So I would suggest you to do what I did myself.....
Uninstall nVidia display driver using Driver Fusion , and then install an older version which was stable there.

And, you should install Service Pack 1.

Let us know the results.

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Hi all,
I'm hoping someone can assist me here. I've been doing as much investigation on my own that i can, but i'm not really sure where i should be looking next.

I've recently upgraded my hardware (cpu/mem/board) and installed win7 64bit at the same time. I ran win7 64 previous to the upgrade, but i did a clean install due to raid controller changes.

I'm getting a full freeze/BSOD whilst playing games for an amount of time. Sometimes i've used the system for a while and then started a game and had it crash, other times (mostly) i've had it crash after a while of playing games.

Windows usage does not produce a crash, that said, i did have one crash after about 15 mins of rebooting (yet again) from a BSOD.

Here's the latest dump, let me know if i've missed something or need to supply more info.



Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [c:\windows\minidump\010910-27081-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Inaccessible path: 'c:\windows\i386'
Symbol search path is: srv*c:\symbols*
Executable search path is: c:\windows\i386
Windows 7 Kernel Version 7600 MP (3 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.09071... Read more

Answer:[SOLVED] BSOD after varying amount of time playing games.

It would be better if you can upload the actual mindump file(s) please

and some basic system spec ?

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Hi my name is Larry Cook. Every time I play a game or watch a video in flash format my computer crashes. I've already tried updating
to the newest version of Flash that didn't help. It Happens in both Fire Fox and Microsoft Internet explorer. With flash games it
usually crashes after about 1 hour with things in flash video format it crashes in 30 to 40 minutes

Answer:Computer crashes when watching or playing games in flash

Have you changed any files or settings recently ? Do you receive any error messages ?

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My computer came with Wild Tangent Games.I have never had any trouble playing the games until recently.For some reason every time I try to load one of the games now it says Gameplay Error contact customer support so I did.Wild Tangent customer support says its not the games its something in the security settings on the computer.So I contacted Norton 360 because thats who my Antivirus is through,but they look over the whole system and even disabled Norotn360 for just a moment and its not Norton 360!So I was told it maybe in the computer settings but I do not have any security turned in the HP system.So trying to figure out what to do?Just want to play my games again.I have even uninstalled Wild Tangent itself and reinstalled it.I tried to uninstall all the games and reinstall all the games again.Please can anyone help??

Answer:I've been playing games on computer until now every time I t...

Hi, Method 1:Do a clean boot first Method 2: Try updating the graphics card drivers and check if it works. Follow the steps to update the graphics card driver:a.              Press Windows key + X and click on Device Manager.b.              Search for Display Adapters.c.               Right-click on the Graphics Card and click on Update Driver Software.  Method 3: Make it compatible with Windows

"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Hey there!

I was wondering if it was possible to have two progams in focus at once so that say I run a program while my brother runs another at the same time. This thought came to mind when I was working for a way to play LAN games on one computer essentialy making a sort of split screen. I was able to make one of my games, serious sam 2, work so that I could see myself in both windows therefore showing that a sorta LAN network can be used within the computer. Now I wish to operate both. I was wondering if I could play on one of the games with the keyboard and mouse while on the other, use a joystick or a controller.

For slight clarity reasons, lets say I wanna play S_1 vs. my brother on S_2. Both would be the same game but two different .exe's. Such as I would run C:\...\S_1 and C:\...\S_2 in two different windows. I would controle S_1 with my keyboard and mouse while my brother controle's S_2 with a controller. I also don't want to have an issue where my keyboard controls suddenly take over his controles in S_2. So now we would have 2 windows, 1 computer, playing the same game in two windows from 2 different executables LIKE LAN but on one computer.

Yes this is probably impossible and yes I know I'm just being lazy by not just going out to get another computer or w/e for us to play but hey, if it could work then better to try than to spend extra money.

Any help would be awesome !

Answer:Can I play 2 games on one computer at the same time?

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I have Windows Me,8oomhz Amd Athlon,Rvidia Riva Tnt2 Model 64 and i've just downloaded DirectX 9.0(Which i've been told is pointless).Every game that i've bought SHOULD have worked on this computer,also i've tried reducing the acceleration but that hasn't helped.I've ran Dxdiag also which shows no problems and i haven't added any hardware since buying this computer(2001).I did download a driver from Windows update which just froze/crashed?? the computer in no more than 5mins.After all this *@*& i don't think i'll buy another computer from Time.......grrrr.One last thing all 7 games don't need patches also i'm a total novice with computers


Worked on all my computers and actually made it faster.You could try reinstalling Direct X 8.

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Every time I restart my computer it comes up with a Windows Startup screen...the one that has a box labeled "Do not show this screen at startup." I also get the dialog arrow that tells me how to use the Start button. When I go online for the first time after a startup, I am taken to a screen that says "Connect me to the Internet." All of my proxy settings are forgotten and I am set up in a "TEMP" profile. Any suggestions?

Answer:My computer forgets who I am.

Have you created a "user" in "usernames and passwords" for your login?

Click "start", "settings", "control panel", "users and passwords" and add the appropriate login if you haven't already done so.

Also, it is not a good idea to surf the net with a login that has administrator authority assigned. Give your login limited authority and use administrator only when you need it.

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For a few months now my computer crashes during flash games or during virus scans. I've tried reinstalling the Windows XP, replaced the power supply, changed virus scanner (only Malwarebytes seems to work), checked the running temperature (all good there) and checked inside for obvious loose wires and checked the external plugs for loose connections. I've trawled the internet and can find no answers for this. Can anyone here help?

Answer:Solved: Computer crashes during flash games and virus scan

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There is a flash and then my game either goes to pause or icon.

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I have put tape over the camera lens and flash, but the flash still can be seen as a conical shape expanding down the screen from the top.

Answer:Why does Windows 10 take a flash picture of me every time I shut down the computer?

I think something else is going on. Upload a video of what you are seeing.

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Hello everyone. I've got a 2 month old computer (with XP) that has been working great until about a week ago. It picked up this bad, annoying habit of losing my ebay and hotmail passwords. Even though I have checked "remember this password" or "keep me logged in", it still dumps the password 3 out of 4 times. It didn't do this until about a week ago .

It doesn't seem to forget my passwords to my car forums or to my radio control boat forums that I like to regularly visit. Only hotmail and ebay, which I also visit regularly.

What is causing this and how do I fix it? Thank you for your help fixing this annoying problem!

Answer:Computer forgets some of my passwords

Switch to Firefox. I have never had it to drop a single password.

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Hi I'm new here, I've got this problem on my computer since last month. It freezes every time I play online games. At first when I open and play an online game, it's okay but after 3-5 minutes my computer starts to freez, everything hangs(mouse, browsers and etc.,) and it has garbled sounds. And I have to restart it manually so that it'll be back to normal again.
Thank you,

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I'm having trouble understanding how to flash the bios of this computer I put together.  Can anyone give me a step by step method how?

View Solution.

Answer:how to easily flash bios on computer

Let me offer you some general advice about doing BIOS updates ... Note of Caution: A failed or faulty BIOS upgrade, unlike a driver upgrade, can leave your PC in a totally unusable state -- essentially, turning it into an electrick "brick"!So, BEFORE doing any BIOS update, ensure that BOTH of the following are true:1) You have a way to save off the current BIOS to some media that you can later use to restore it, if needed2) You have a way to boot the PC such that you can restore the BIOS from the saved media, in the event that the BIOS update fails or otherwise trashes your PC Thus ... as long as the BIOS update app provides you a way to do both 1) and 2), then flashing the BIOS is safe because if the PC gets trashed, you will be able to rely on 2) to restore the original, working, BIOS. Also, if you're doing this on a laptop, at least have the AC adapter plugged in when you do it.  You have no idea how many folks try this on battery power only to have the battery fail before the flash upgrade is done! Good LuckI am a volunteer and I do not work for, nor do I represent, HP.========================================================================If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.

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Flash your computer BIOS with Openbiosprog-spi.

openbiosprog-spi is a fully Open Hardware and Free Software USB-based programmer for SPI chips, e.g. those used as BIOS chip in recent mainboards.

Does your Motherboard use an SPI interface for its flash ROM containing its BIOS? Read both links in the article above.

-- Tom

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Hi guys! I badly need your help. I started getting BSOD two weeks ago. As far as I can remember the first time I had a BSOD was on the day I installed Max Payne 3 (I read somewhere that the some guy had also this problem when he installed max payne). There were two occasions that I got a BSOD upon starting Max Payne 3. But lately I'm getting BSOD when doing low-load stuffs like browsing with no other apps opened. I've already done memtest with 10 passes with no errors. I'm 24 hours prime95 stable. I just don't get it! I've manually set my timings for my ram. I'm not doing any overclock. Everything is on stock settings.

Can someone please take a look on my attachment. Any help will be gladly appreciated. Thank you so much!

Oh btw here's my system specs.

Win 7 64 bit
I7-2600k at stock
Maximus IV Extreme
G. Skill 4gb 1600
OCZ 60 gb SSD
Kingwin Lazer 1000w psu
GTX 670 at stock

Answer:BSOD when computer is idle. No BSOD when playing games for hours.

@writhziden can you please help me?

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Hello, posting on behalf of my friend.
My friend has had this problem for 2 years now. Long story short, he can be either playing a game or browsing normally and his computer freezes and he has to restart.

He has done the following:

Replaced the PSU twice

Changed from Windows 7 to Windows 8

Updated drivers (including motherboard drivers)

Checked RAM with memtest

Replaced RAM (he has 2 different brands with slightly different specs, however. I have made a part list below)

Checked GPU drivers and reinstalled multiple times.

Installed operating system on a new SSD
The problem has gotten even worse since I gave him my Radeon HD 7950 (3gb graphics card) which is in good working order (he upgraded from a 7850). Previously he could play GTA V with it only crashing occasionally, but now that he's put the new card in, he can't even load the game without his whole system crashing.
We decided to check his RAM voltage and timings but his system froze when we entered the BIOS.

He has also cleared the CMOS.

I am starting to believe this is a motherboard issue as it's the only thing he hasn't replaced.

Anything else we could try?


Crucial Ballistix Sport 8GB (2x4GB) DDR3 PC3-12800C9 1600MHz Dual Channel Kit (BLS2CP4G3D1609DS1S00CEU)

Kingston KHX1600C9D3K2/8G 8GB 1600MHz DDR3 Non-ECC CL9 DIMM Memory Module


AMD Piledriver FX-8 Eight Core 8350 Black Edition 4.00GHz (Socket AM3+) Processor

ASRock 970 Extreme3 R2.0 AMD 97... Read more

Answer:Computer freezes (in games + in bios)

The Kingston and Crucial memory might be incompatible with each other, Pull the Kingston ram out and try running it on just the 4gbs of the Crucial ram

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i tried flashing my bios yesterday with winphlash, it made it to step 9 of 11 and all of a sudden my computer shut off. when i turned the computer back on, nothing happened, i can't access the bios and nothing comes up on the screen. is my motherboard screwed or is there a fix for this? Thanks.

Answer:incomplete bios flash, computer won't start

Usually it means the BIOS is corrupted. Typically yes, this means a new motherboard. Might check with the manufacturer to see what other suggestions they may have. It's always the risk one takes when updating the BIOS. Guess I've been lucky all these years. But that's all. Lucky.

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My desktop has been acting up some odd ways, most recent is this BSOD that happens basically as soon as everything has finished loading after booting up. I recently attempted to flash the BIOS (hoping it might fix one of the aforementioned odd problems), so I assume that must have something to do with this newest development.

Just finished reading the BSOD Posting Instructions thread, but I'm already coming up against a dilemma. The only way the computer stays on long enough for me to do anything is if I'm in Safe Mode or Safe Mode with Networking, but this means that I can't generate the System Health Report for Step 3 in that thread (looked up the error message it gave, was told to start a specific service, but starting that service gave me an error that said it could only be done outside of Safe Mode).

I wasn't clear as to what steps I need to take after I've gotten through Step 2 (which I've done) in order to successfully generate the dump file in a format that can be attached along with the System Health Report, but since I couldn't create that part anyway I figured I'd go ahead and at least get started by asking for advice as to how to proceed from this point.

Here's all the relevant info I can see from a photo I snapped of the BSOD:
STOP: 0x0000000A (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xFFFFF800030B72FE)

Naturally I'll have more questions about the other issues once I can get the BSOD resolved, but I assume those will... Read more

Answer:BSOD after startup, error 0x0000000A (note: recent BIOS flash attempt)

Just skip Step 3 and complete the rest of the steps in the thread.

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So I flashed the bios shut my computer down replaced the cpu and added a new hard drive today. When I tried to start it, it did not work it just showed a black screen. It didn't even post so I got worried and tried putting the old cpu back in and disconnecting the new hard drive and it still did not work. After a bit of time I figured it must be the bios because i never tried starting it after I flashed the bios, i just went straight to putting the new components in. I even tried another monitor to make sure that hadn't failed for some reason.

After a few hours i tried starting it again and it went to an odd screen which I think is the post screen but it skipped the one with the gigabyte s series logo. It said some things about looking at IDE devices but couldn't do anything, but it did let me go into the bios and look around. I couldn't see anything wrong but I set it to optimized defaults anyway and it started normally, but when I tried restarting the optical drive just kept making noises like it was looking for something and I even tried opening it and putting the windows disk in but it just kept skipping over that. So I waited a while and checked it periodically but nothing happened until now when it just started again and yet again it skipped the normal gigabyte S series logo thing but it started fine.

I still have the new hard drive disconnected, the different monitor connected, and the old 5600+ back in place.
If I remember correctly can?t y... Read more

Answer:Upgrade and bios flash stopped computer from posting

I'm sorry if this is considered a double post, and sorry for making the first post so awful I know a lot of people seem to hate that.
So I took out the cmos battery then after a few tries I got it started and reverted from the FHk bios to FHe and it started just fine except it did say post error and then had the option to set it to default, so I'm guessing it was just the bios flash not the hardware.

I need to try to restart it again and see what happens but if it works then I have a new problem, Gigabytes site says I need the FHk bios to use the 720 but now I am afraid that the FHk bios wont work for some reason. What should I do? Should update the bios to the new version and hope it works or is it some kind of Gigabyte conspiracy to make me get a new motherboard?

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I have no idea what to do, I'm not so good with computers so I figured out I could get help from here!
PS. My PC BSOD's regardless what I'm doing.

Answer:Computer BSOD from time to time regardless what I'm doing

Can you uninstall AVG using its removal tool from here
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Just keep MSE and tell us if you keep getting BSODs.

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I recently bought an Acer TimelineX 14'' laptop, operating system Windows 7, intel icore i5 processor 430M, 4 GB memory.

I am accounting the problem that the keyboard/computer seems to 'forget' letters when I type. This also goes for space, backspace, enter, punctuation, etc. It doesn't seem to have anything to do with how fast I type. Sometimes it even occurs when I just write one single letter. When I write sentences it occurs with a frequenzy of 1-2 letters for every word I type.

Any ideas as to what might be the problem and how to fix it? It's driving me nuts and I have my written exams in just two weeks!

Answer:Solved: Computer 'forgets' letters when typing. URGENT HELP NEEDED!

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(X100e 35084RG) Why such powerful video card can't show good performance on 2D animations. Browser flash games and videos slows down performance very much! What is reason?

Answer:very slow on flash animations - flash games and video (X100e 35084RG)

try updating to the latest version of flash player to get the graphic hardware acceleration feature.

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windows 8.1. I have a couple of applications where the display is extremely small. The font and the pictures are all out of sorts. Applications include the youtube playback buttons, Bovada poker application, WebAssign(website), and multiple flash games. I have fixed some of the youtube playback buttons on firefox but some videos still have very small buttons. I also have older CD pc games that have issues with the resolution. Would appreciate any and all help, thank you.

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hi i am sab, i work in china, i moved her couple of years ago. i bought this computer like 1 years ago. it was working fine but from last few months i frequently get BSOD, i went to fix the computer for 9th times, still stucked with same problem. i guess its the language problem, i can't explain them what happens, there was a time my computer used to freeze and the only way out of it was to hit the power button, i already did clean installation for 10+ times, i still get BSOD. I thought it was a hardware problem but those guys said your hardware is fine, i too did memory diagnostic "No problems were found"

few days ago i did clean installation of windows 7 ultimate x86. After i finished installation i changed the startup and recovery settings- write debugging information - small memory dump (128 KB)
i have attached the dump file,my computer information, installed software so far.
can't wait to solve the problem.
( i am writing this after i did system restore (because i had BSOD) and updated my norton antivirus and restarted PC since after i used system restored it was out of dated )

Answer:BSOD, repaired computer for 9th time, still bsod

You only have 2 updates since SP1 - most systems have between 75 and 120. Please visit Windows Updates and get all available updates.

The memory dumps suggest (but do not directly blame) your Norton, please do this:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool:
- IMMEDIATELY install and update the free antivirus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

I've seen one person suggest that memory settings were an issue when using "Auto" in the BIOS on the Asus M4 series of boards. The "fix" is to get the exact settings that the RAM manufacturer recommends - and use them in the BIOS.

Please update your chipset drivers using the latest version from nVidia: NVIDIA DRIVERS 15.49WHQL (they are very old, so there may not be any significant improvement by using them).

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at:
- Info on how to... Read more

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Hey guys,

I recently have been getting some BSODs but this is the first 'BAD_POOL_HEADER' I would like to ask for some help in resolving this issue. Thankyou very much, attatched is my minidumps of ALL my previous BSODs.
Thanks in advance.

Edit: my computer is a HP Pavillion DV6 3132tx.

Answer:BAD_POOL_HEADER BSOD, not the first time computer has BSOD

Hello GCFSA.

* *
* Bugcheck Analysis *
* *

The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffff8a00e8f25a0, The pool entry we were looking for within the page.
Arg3: fffff8a00e8f27c0, The next pool entry.
Arg4: 0000000005220010, (reserved)

Debugging Details:

POOL_ADDRESS: fffff8a00e8f25a0 Paged pool





LAST_CONTROL_TRANSFER: from fffff800037f6cae to fffff800036cbfc0

fffff880`03d70b68 fffff800`037f6cae : 00000000`00000019 00000000`00000020 fffff8a0`0e8f25a0 fffff8a0`0e8f27c0 : nt!KeBugCheckEx
fffff880`03d70b70 fffff800`039ace83 : fffff800`038c9600 fffff800`039ab730 fffff800`624e4d43 fffff880`04c5ee90 : nt!... Read more

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Hello guys. So here is my issue i dont really know how to specific it further then this still hope it will help.

I have been getting BSOD for a while now and it's getting to the point i cant do a single thing on the computer. I did the config for dumps and so on and ended up with this RAR file with all the info i assume. I mostly get the bluescreen when i try to watch anime etc on googlechrome. It never works it's a matter of seconds before the BSOD comes. But when watching it on other browsers like opera it works just fine "mostly" even there it bluescreens from time to time. And then there is when it's most fatal, Playing onlinegames. Whenever I play online games like World of warcraft, League of Legends, Heroes of Neweart etc etc etc i risk getting bluescreens. It differs very much from game to game how often the bluescreens appear and it seems to not be preformance related since sometimes i play constantly for hours when maxing out games and pushing the computer to it's limits when it comes to frames. And still the bluescreen lies in dorment waiting for a more suitable interrupt for me. From the looks of it the bluescreen is related mostly to my operatingsystem more then commponents after i looked at the dumpfiles via "Bluescreenviewer".

I'm pretty clueless when it comes to this and i hope you guys can help me with this. also this is my first post so I maybe did this typical "bad thread", Still i hope this will get me atleast closer to... Read more

Answer:BSOD When playing games and playing flash player.

Hello Simon, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.

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I think many of you have tried to download flash files using several flash downloader. But let me tell you, even you can download those flash file present on websites (ex. Flash Games & Ecards) without any Flash Downloader.
Well, let me tell you how I do this without any Flash Downloader, Follow the below steps: 1. Go to any Flash Game site (ex. Cricket Flash Game). 2. Once page is opened, see the last word before the game (ex. In Cricket Flash Game last word before the game is ” Cricket Game:“. Just Copy it. 3. Being on the page, press Ctrl + U (Source of page). 4. Once the Source Page is Opened Search for the word ” Cricket Game:” (explained in 2nd step). 5. In the source page you will get many codes, just below to the word ” Cricket Game:” search for “embed” after “embed” there is the link of Flash game! Copy the Link! (Don’t Click on it otherwise Source page will show the source of Flash game). 6. Open new page in your Browser & paste the Flash File Link. 7. Once page fully opened, Go to File > Save page as, save it anywhere in your PC as a .swf file.
That’s All! You can play the Flash game anytime, no need of Active Internet connection. Source: Tweaking Windows | How to Download Flash Files & games without Flash Downloader

Answer:Download Flash Files & games without Flash Downloader

Here another way to do it:
1. Go to any Flash Game site (ex. Cricket Flash Game).
2. Once page is opened, in Firefox click Tools, Page Info.
3. Go to Media Tab
4. In the address box Look for something with the extension .swf, Type Embed
5. Then choose it and click on Save As...
6. Et voil?

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I recently decided to order parts and build my first computer (here are the parts):
(I bought two of the memory packages for a total of 4GB, I also thought that the parts were compatable)

I assembled the parts and I thought the only error I might have made was in connecting the power supply to the components. However, when I pressed the power button all the lights and fans went on and I know the disk drive was working. Using a HDMI connection (and I tried VGA), the monitor remained blank. No bios came up and there was no beeping or shutting off or over heating.

Does anyone have any advice? I would really appreciate it.

Answer:Blank screen first time starting computer (no beeps,no bios)

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Yes i was orignally using a ide 120 gig hard drive but i ran outta room so i decided to buy a seagate 320 gig sata hard drive, when popped it in and installed it as additional storage, my loading time was nuts, it took about 2 minutes to get past motherboard loading and it took about 3 - 4 minutes to load the windows xp past the logo screen, after that it ran fine just the boot times were driving me nuts, then my cousin let me use his 320 gig ide hard drive with all of mine and now it works in short i 1. add sata hard drive (boot times slowed way down)2. add cousins 320 ide hard drive to it (made it run normal againi took his hard drive out again and it does the same thing so is there a problem with my sata drive, i was just wondering because i cant even install xp on it without it giving me the "ntldr missing" this makes me confused please help! and thank you:Poh and my set up now is 1 ide 120 gig hard drive, 1 320 gig seagate sata hard drive, and 1 IDE 320 gig hard drive.

Answer:Computer boot time, bios, and xp all have become extremely slow! please read!

Did you install the SATA drivers for that drive ? ?They are available on your MBoard drivers CD or at the MBoard manuf. website...

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i have Time computer which i bought in 2004 and then later it went bust and now i have virus on the computer and try using the reload or recovery cd but i get the error message unable to determine bios lock please contact manufacturer which have gone bust and need to my computer back as quick as possible running please help much appreciate with owners of time computer or ho have experienced this problem please help! what shall i do and how to bypass it and reinstall windows xp because it's not happening with bootup disks

Answer:Time computer showing unable to determine bios lock?

HI, i have the same issue with tiny PC, any help appreciated. In fact what i would prefer is not tohave to do the reload, but it all keeps crashing on me, cant boot up even in safe mode. Got as far as defrag in safe mode then crashed and cant get anywhere near it now

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Hello guys,

I have written in several forums, no other answers than "run windows memory diagnostics tool" are written. I did run the tool, and no errors or anything wrong was detected.

When I am mostly in games, but also when I am just browsing on the web, I suddenly get BSOD. The screen freezes etc, and this BSOD code comes up.
I dont know if this is the correct info you guys need to identify my problem, but I will give it a try:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff80002edc14b, 0xfffff880067fe578, 0xfffff880067fdde0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 092910-33119-01.

Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Please help me!

Answer:Computer BSOD while in games

Bugcheck 0x0000007e information here:

Who makes your processor? Have you checked to see if there's an update for it?

Please provide the information from this post:

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I recently built a new computer with the following specifications:

ECS NF650iSLIT-A LGA 775 NVIDIA nForce 650i SLI ATX Intel Motherboard
Intel Core 2 Duo E6600 Conroe 2.4GHz LGA 775 Processor
GeForce 8800GTS 320MB GDDR3 PCI Express x16 HDCP Video Card
GeIL 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
Windows XP Pro Service Pack 2

(Here's all the parts I bought off of Newegg)

I had no problems assembling the computer or installing anything. In the begging I even ran every game I installed fine (TES IV: Oblivion, F.E.A.R, Civ IV, Doom 3, to name a few). However, when I installed Battlefield 2 and completely updated it I got a BSOD. I completely uninstalled and reinstalled the game without any patches and it still blue screened. I just chalked it up to bad drivers, since the video card was new and I had heard complaints of crappy drivers. However, a month or so down the road and it still doesn't work and since I've tried installing other EA games (LOTR: Battle for Middle Earth, C&C Generals) and these give me the exact same BSOD. I tried everything recommended by these forums (updated all drivers, all latest Windows updates, latest BIOS, memtest, chkdsk, etc.) and nothing worked. However, researching the problem, I would guess the problem would be my PSU. It was the only thing I skimped on at all. Though, I would like to be sure this is the problem before I drop another $100+ on a new one. Thanks for any help guys.

Answer:New Computer, EA Games, BSOD

Hello and welcome to Techspot.

All your minidumps crash at intelppm.sys. This is your cpu driver. They all have a bugcheck of 9C.


This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

If you are overclocking your cpu, reset it to the default settings. Check for overheating.

Regards Howard :wave: :wave:

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I'm dealing with this issue almost a month now and I still didn't figure out how to get rid of it .. It's just so annoying when you are playing for example WoW and you are about to win and it freezes and you have restart it and lose every progress you have made ... It started appearing more frequently when I cleaned my CPU from dust and applied a new thermal paste ... After that my CPU is running better performance and lower temperature then before but the BSOD's are appearing more frequently then before ... I updated almost every driver as possible in my PC and I hardly doubt that a virus is in my PC when I just month ago formated my HDD ... It happens really random when I play almost every game and my Hardware is cool and in a good shape so hardware shoudn't be the problem ... I also checked if the Voltage of my Processor is good and it is ... I really don't know what should I do And I don't even know if it's worth reinstalling and format my HDD because I don't want to lose my files when I don't havy any chance to back up them

Answer:Random BSOD appearing at random time while playing games

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.

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I'm new to the site. I found it desperately searching for an answer to the BSOD's i'm encountering from a new PC I built. Crash's have only happened while in game, currently only playing either Starcraft2 or Final Fantasy xiv. Both crash. The error is a "WHEA_UNCORRECTABLE_ERROR " I've followed the instructions to create the crash report zip file. I dread going to a local computer repair shop and thought I'd try getting help online. I can put computers together, but have little idea how they operate. Ill post the specs below along with the zip.

Thank you so much for your time.

Windows 8 pro 64
i7 4770k Haswell
MSi z87-G42 motherboard
32gb Ripjaws X series ddr3 2400 pc3(19200) 11-13-13-31
Samsung 840 pro series 256gb
EVGA nvidia titan super clocked edition
corsair 100i liquid cooler
corsair tx850 psu

Answer:New computer BSOD's when playing games

I encountered another crash while loading up SC2. Thought i'd go ahead and add the zip file for that one too.

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My computer gives me BSODs after an amount of time every time I run Half-Life 2. It usually runs fine with Team Fortress 2 (even though even TF2 gives it occasional BSODs) but Half-Life 2 appears to be problematic.

I'm providing a text file of all the BSODs over the past roughly 24-48 hours or so. I got them all using BlueScreen View.

If anyone starts telling me to get rid of overclocking, please don't. I already removed EVGA Precision X from my computer and as for the processor - that was hardware overclocked by Origin ages ago and I don't have enough know-how to undo that, nor should I because I paid for my overclocking. If it comes down to be that then I guess I'll just have to not play Half-Life 2, which sucks, but it and sometimes Portal are the ONLY games that this happens so often on. Non-Source engine games never have the issues at all, I really don't get it.

Whether this issue does get fixed or not, I'll be sending my computer into Origin for getting looked at and cleaned up when I return to the US. Right now I'm in China and because of Origin not being a very big company they don't exist here - hence why I can't get any professional support here.

- Alex

System Details :

Manufacturer : Origin
Model : EON 17S (laptop) (from August 2011)
OS : Windows 7 Ultimate x64
CPU : Intel i7 Extreme 2920XM (4.1 ~ 4.8Ghz Turbo Mode)
GPU : Overclocked 2GB NVIDIA 580M GTX
Memory : 16GB Kingston Hyper-X Dual Channel DDR3 @ 1600Mhz
Storage : OCZ Vertex 3 Max IOPS 240GB
St... Read more

Answer:BSOD : My computer does not seem to like Source games, especially HL2

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Hey guys, first time poster so I'm sorry if I mess something up in the guidelines.
Windows 7 x64 OEM
HP p6754y, bought it at Best Buy early 2011
AMD Athlon II X4 640 Processor, 3.00 GHZ
Anyway, every time I shut my computer down, I get a quick flash (maybe 3 seconds) of BSOD; not quick enough to read any of it. It never really bothered me because it didn't affect anything I did, it only happened on shutdown. Lately, it's been happening to a full screened, pc-heavy game I've been playing. I opened up my case and dusted it out incase it was the video card overheating or something, but it wasn't that bad. So now I've come to you guys for some assistance. Any help would be much appreciated.

Answer:BSOD shutting computer down and during some games.

Anyone able to help? I provided all the information I can in the .zip file.

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Hello guys:The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff80002edc14b, 0xfffff880067fe578, 0xfffff880067fdde0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 092910-33119-01.Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.How can I fix this? I did run windows memory diagnostics, but no errors were found.

Answer:My computer stops during games, and BSOD! HELP!

9 times out of 10 a BSOD in a game is caused either by video drivers or by bugs in the game. Update your video drivers for your video card and visit the developers game site and make sure you're running the latest update of your game.If both of these don't work then please let us know what version of Windows, what video card, and what game this is happening in.

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Windows 7 Ultimate x64
Not the original OS of the system
Full Retail
Age of the computer is about 8 months
Age of current installation (at the time of posting) is about 7 hours.

Hello there I have been getting BSOD for about 5 days or so.
I had Windows 7 x64 professional on the computer.

Today I did a "ultra clean install" to Windows 7 x64 Ultimate
I did a DISKPART -> clean all then installed this version of windows hoping that my problem would have been fixed. I have receice about 3 or 4 BSOD's since this installation.

All my drivers seem to be up to date (manually checked all drivers from device manager).

All help is greatly appreciated.
Thank You.

I hope I successfully attached the zip file as instructed by the site.

I have also received numerous "has stopped working messages" including windows explorer before and after installing the current OS.

New info:

The computer has been on for about 1 hour since I made this post and now the message Windows Explorer ahs stopped working comes up when I try to search for programs and files or by trying to click on Windows Update among other things.

Another BSOD after Windows Explorer stopped working.

Answer:BSOD after computer has been up for some time

Update to the latest service pack.Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012]

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012]

Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center

Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)
You have AVG installed, is that correct? At least to test, uninstall it and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
RAM - Test with Memtest86+

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I recently put together a new computer, but I've been having trouble with constant blue screens whenever I'm away from the computer for more than half an hour. I'll usually come back to the system idle at the desktop, but other times a black error screen saying there was a problem which will then restart my computer once any key is pressed. The stop codes usually vary, but I've looked up a few and it seems like it might be a memory issue, but I'm not sure.
My setup:
HDD: Seagate Barracuda ES 1 TB 7200RPM SATA 3Gb/s 32 MB CacheSSD: Transcend 128 GB SATA 6Gb/s
RAM: Crucial Ballistix Sport 8GB Kit (4GBx2) DDR3 1600 MT/s (PC3-12800) CL9 @1.5V UDIMM 240-Pin Memory BLS2CP4G3D1609DS1S00
CPU:Intel Core i7-4770K Motherboard: Gigabyte GA-Z87X-UD3H Desktop Motherboard - Intel Z87 Express Chipset- LGA-1150
Stopcodes: (Not sure how to spoiler things, sorry for the long post)
062614-10608-01.dmp 6/26/2014 12:12:27 AM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000000 00000000`00000002 00000000`00000001 fffff800`032a26bf ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18409 (win7sp1_gdr.140303-2144) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\062614-10608-01.dmp 8 15 7601 298,384 6/26/2014 12:13:13 AM
062314-11138-01.dmp 6/23/2014 7:55:08 AM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000000 00000000`00000002 00000000`00000001 fffff800`03283ea6 ntoskrnl.exe ntoskr... Read more

Answer:BSOD almost every time I'm away from the computer

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

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Computer randomly BSOD with memory_management error. Ran a benchmark program and had no issues, but crashed an restarted several minutes later while downloading a game. Crashed again after first time running dm log

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I have been getting BSOD in games such as CS GO and Alan Wake - sometimes i do not get a blue screen but just a black screen and them same noise it would make through the speakers, if it were to blue screen.

I have done a memtest for 9 passes with no errors, i have done a hard drive health check, i am up to date on video drivers and windows 10 and all bios drivers. my PC is not overclocked in anyway - i am stuck with where to go next.

Sometimes they occur after 2 mins, sometimes 10, sometimes 2 hours. I just checked my BlueScreenViewer and for some reason all the entries have disappeared not sure how to get these back? Can anyone suggest where i go next please?

Answer:BSOD when starting computer mainly playing games

Left my machine running over night just on desktop and had a BSOD UNEXPECTED_KERNEL_MODE_TRAP 0X0000007F USBPORT.SYS

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I just built a brand new computer, three days ago, and it's very fast and stable except when playing games. The two that always BSOD within 20 minutes are Deus Ex: Human Revolution and Crysis. I play with the settings maxed out, and it's silky smooth (until it crashes). Other games that don't have high system reqs play reliably, like Binding of Isaac and Cave Story.
I have tried updating to the newest nvidia drivers for my GTX 570, and the newest BIOS for my Asus P8Z77-V, but no change. Windows auto-update is on, Service Pack 1 is installed, etc.
I've played these games while monitoring temps. GPU reaches and hovers around 60C, CPU and mobo around 40C.
I've tried fiddling with the Asus automatic-overclocking features, and got my CPU up to about 4.2gHz, but this doesn't seem to make any difference. The computer BSOD'd before I started tinkering, and still does.
Attached is the latest picture of the BSOD, and my SF Diagnostic info.

Thank you in advance!

BCCode: 1000007e
BCP2: FFFFF88004C146E3
BCP3: FFFFF880031A8768
BCP4: FFFFF880031A7FC0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

OS Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Memory 16.00 GB
Graphics Card NVIDIA GeForce GTX 570
Sound Card (1) High Definition Audio Device (2) NVIDIA High ... Read more

Answer:BSOD on new computer when playing newer games

Solved! It was a mayflash usb controller driver.

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Well for some reason when i play games for about 5-10 mins i will get a restart, but using my awsum 1337 brain i knew to turn off the automatic shutdown so i would get a bsod.... yeah i get sum bsod but i forget what it is because...

ok i got this brand new system i built and decided hey i'ma get x64!! well x64 is horrible, but games still ran fine. after about 3 months or so i started getting the bsods, they would only start in games after playing for around 30 mins. Then it got worse and worse, eventually i could play games for like 2 mins and i couldn't even watch videos. i thought it was just x64 so i used linux and linux was fine... wanting to use windows stuff without having to do dificult stuff i get normal xp sp2. I install and get bsoded while installing. after about 3 tries i get it on. No shutdowns, well for about a month and now its started back up again... i hear it might be mobo problems but i want to know if anyone has any other ideas.

I tried removing memory but the computer won't boot without all 4 sticks in, it gets to the memory test at my startup and just freezes, i ran test on them though and they all pass.
Also my northbridge gets hot.. its not the cpu and not the videocared...

heres my system
amd 64 3800+ 2.4 Ghz
1 gig of ram (256 x4)

Answer:Computer restarts or gets bsod while playing games

Hello! Welcome to TechSpot!

I think you are already on to it.
If the northbridge is getting hot and you are getting
BSOD video designated errors, then you can bet it's the
Before looking to RMA I would pop that heatsink of the north bridge
chip and get a fan/heatsink for it. See if this stops or slows down the BSOD's

In the Mainboard forums you can zip down 5 or 6 mini dumps and
attatch them to a post. The guys will diagnos them amd tell you what the BSOD cause is.


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I just built a brand new computer, and it's very fast and stable except when playing games. The two that always BSOD within 20 minutes are Deus Ex: Human Revolution and Crysis. I play with the settings maxed out, and it's silky smooth (until it crashes). Other games that don't have high system reqs play reliably, like Binding of Issac and Cave Story.
I have tried updating to the newest nvidia drivers for my GTX 570, and the newest BIOS for my Asus P8Z77-V, but no change. Windows auto-update is on, Service Pack 1 is installed, etc.
I've played these games while monitoring temps. GPU reaches and hovers around 60C, CPU and mobo around 40C.
I've tried fiddling with the Asus automatic-overclocking features, and got my CPU up to about 4.2gHz, but this doesn't seem to make any difference. The computer BSOD'd before I started tinkering, and still does.

Thank you in advance!

BCCode: 1000007e
BCP2: FFFFF88004C146E3
BCP3: FFFFF880031A8768
BCP4: FFFFF880031A7FC0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Answer:BSOD on new computer when playing newer games

Welcome aboard.

The creashes are being caused by the psx pad you are using.

Unable to load image \SystemRoot\System32\Drivers\MayPro.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for MayPro.sys
*** ERROR: Module load completed but symbols could not be loaded for MayPro.sys
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880050bf6e3, fffff880031b6768, fffff880031b5fc0}

Probably caused by : MayPro.sys ( MayPro+16e3 )

Followup: MachineOwner
How old the psx pad is? It shows the date back to 2009.

lmvm MayPro
start end module name
fffff880`04f28000 fffff880`04f32000 MayPro T (no symbols)
Loaded symbol image file: MayPro.sys
Image path: \SystemRoot\System32\Drivers\MayPro.sys
Image name: MayPro.sys
Timestamp: Thu Dec 10 18:25:30 2009 (4B20EFC2)
CheckSum: 0000871B
ImageSize: 0000A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
If the pad is not connected via USB, does the computer... Read more

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Hi,this is my first time posting in this forum and I am not really sure whether this is the correct place to post my problem.I re-installed a game (Mabinogi Taiwan ver.) a few weeks ago. It was running fine for a few days, until I encountered a BSOD. Just before the BSOD happened, I can't exactly remember whether the game was running, but I remembered the BSOD came right after i opened google chrome (I also have firefox with 10+ tabs running at the same time...)Ever since the BSOD, my computer will always restart (its not even BSOD as there is no dump file or msg that says system error) whenever I am running Mabinogi. Sometimes it takes as little as 5 mins into the game and the forced restart occurs; sometimes it takes 1+ hr for it to happen. At first I thought it was an overheat problem with the cpu/gfx (my computer always forces a restart when the cpu is above 65 degree c), but when i checked the temperature with speedfan when running the game, the temp for the cpu/gfx is 51/48, so overheating is not the cause.Therefore, i suspect that the drivers that caused the BSOD is the issue, but i have absolutely no clue which driver is causing the problem.Could anyone kindly help me to resolve this problem? Thank you! --------------------------------------------------------------------------------------------------------------------------------------------This is a copy of the minidump: is a snapshot from speccy:http://speccy.piri... Read more

Answer:Computer keeps restart when playing games after BSOD

<<2 Drive c: () (Fixed) (Total:62.1 GB) (Free:3.32 GB) NTFS>>

Possible contributing factor, lack of suffient free space on Windows partition. Suggested minimum on Windos partition is about 15% of total partition size.

I would also suggest that you disable Tea-timer or remove Spybot and replace it with SUPERAntiSpyware or similar.

If you are using the Ccleaner registry edit/clean function...I suggest that you cease doing so. The fact that you are running Ccleaner...may also explain your lack of dump files, since Ccleaner deletes those (considered useless by developers of Ccleaner ).

You also seem to have problems with your MS Office app. I suggest uninstalling it, then reinstalling it.


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Hello all!
I'm new here! I have a strange problem!
As I go to the bios menu using F2 key on my laptop (n5110), I see that the time is stuck on aa.aa.aa and doesn't change. it doesn't matter if I shut down and restart the laptop; the time is stuck on aa.aa.aa.
Whenever I login to the windows (win 7 ultimate 64bit), it starts with aa.aa.aa and the time goes on automatically in windows till I shut down the laptop. Then again when I start my laptop, both bios and windows time are aa.aa.aa.
When I update the time in windows by internet or change the time manually in windows time, both windows and bios time are updated to in such a situation, then again the time on windows will be OK till I restart the laptop. while restarting, I see that bios time is set to and the windows again starts with .
As the bios version is the latest one and I cant re-flash the bios firmware, I'm really confused what can I do to solve this problem. I cant find any useful answer in forums on the net.
I should clarify that:
- I think that changing the bios battery couldn't work!
- The laptop is almost always plugged-in.
Do you have any Idea?

Answer:Bios Time is Frozen; Bios time is STUCK!

Hi ahmad,Thanks for posting.The CMOS battery does not get charged by the computer being plugged in, and only lasts about 5 years, so it's a good possibliity that since this computer is as old as it is, needs a new one.  Try changing the battery, they're very inexpensive and can be purchased at the dollar stores.  Here's a video: the manual:

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Hey Guys,

Well I have been getting the BSOD for sometime now. It only happens to usually my account, which is the main one on this PC, when I am logged in and I leave for about 30 minutes. If I log off and leave the computer alone at just the login screen I usually do not get this error. I have attached the latest Dump, and the other required information. If anyone can please help resolve this issue it would be greatly appreciated.

Here are my PC specs:

Operating System
MS Windows 7 Home Premium 64-bit SP1
Intel Pentium E5400 @ 2.70GHz 36 ?C
Wolfdale 45nm Technology
4.00 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
MSI Boston (Socket 775) 47 ?C
HP w2338h ([email protected])
512MB GeForce G210 (Unknown) 70 ?C
Hard Drives
313GB Seagate ST3320418AS ATA Device (SATA) 36 ?C
977GB Seagate ST31000528AS ATA Device (SATA) 37 ?C
Optical Drives
hp DVD A DH16AAL ATA Device
Realtek High Definition Audio

Answer:BSOD after leaving the computer alone for some time

Related to Rt64win7.sys 8101E/8168/8169 NDIS 6.20 64-bit Driver from Realtek Corporation. Yours is from 2009. I would re-install the newest driver available from Realtek.

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
Driver Reference Table

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I've attached the requested file.
I also have a file from Windows that may be of use, but it is an xml file. Probably it has the same info as the file you had me generate. I guess I can zip it and attach it if you want. Let me know. It is called: WER-44163-0.sysdata.xml

This problem has been happening for over a month:
-the BSOD only occurs when I choose to shut down the computer (START/Shut down)
-about 1 second after I click on "Shut down" the monitor image becomes distorted, goes black, then I see one of two things:1. BSOD screen (i have no photo and have not written down any of the info)
2. Monitors go black (i have triple screens) but computer does not turn off (i have to hold the power button on the front for a few seconds to turn off the computer)I have gone in and installed any Windows Updates that I thought were relevant.
I have used CCleaner to clean my registry a few times.
I have reinstalled Chrome and I suspected they were related.
I do not turn on System Restore and have no restore point.
My last clean install of the OS was July 2014.
I uninstalled some programs that were installed around the time this began, (TeamSpeak3-Client-win64-3.0.16 installed late January, OBS_0_64b_Installer installed mid-Feb) but looking at system events I believe it started inbetween these two installs. I have no idea what might have been installed that could have caused it.
I have run Malwarebytes more than once. No problems found.

I have had a couple of... Read more

Answer:BSOD's almost every time I shut down my computer

fffff880`0315a1d8 00000000`00a41000
fffff880`0315a1e0 fffff880`0315a1f0
fffff880`0315a1e8 fffff880`0104b700*** WARNING: Unable to verify timestamp for amd_sata.sys
*** ERROR: Module load completed but symbols could not be loaded for amd_sata.sys
fffff880`0315a1f0 00000000`00006012
fffff880`0315a1f8 00000000`00000000
There seems to be an issue with the AMD Sata AHCI controller driver. Check for updates here:
Support & Drivers

start end module name
fffff880`0449d000 fffff880`04513000 atikmpag (deferred)
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Fri Sep 28 10:42:52 2012 (5064F994)
CheckSum: 00071DC9
ImageSize: 00076000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Quote: Originally Posted by Jeff1961

I have not installed any new hardware or hardware drivers since the reinstall of the OS in July 2014.

You should check for and install updated drivers for your devices.

Stop using CCleaner until the BSOD has been solved.

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