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stuck in safe mode msconfig application error 0xc000142

Question: stuck in safe mode msconfig application error 0xc000142

OK, here it goes. My parent's Desktop was having a side x side error and i've been trying to help her get it repaired. Her problem is that none of the programs will open except for internet explorer. All other applications give the sxstrace.exe error and won't open. I advised her to hit F8 and get into safe mode so I could try and help her further. She couldn't get that to work so I had her force safe mode through msconfig. That worked and got her into safe mode and she's still getting the sxs error and can't get anything to work for her. I advised her to go back into mconfig and uncheck the safe mode boot and wait til I come home and fix it. Now the problem is when she tries opening the msconfig, she gets an error on that saying it can't open the application with the error code 0xc000142 Now she's stuck in safe mode with no networking and the computer is basically useless. I need help getting her going if anyone has any suggestions. I'm 800 miles from home and won't be there until thanksgiving and i'm trying to help her over the phone so im kind of limited here. I was trying to get remote assist going for her but she couldn't install that either without the sxstrace.exe error. Thanks in advance.

they're running windows 7, If i remember correctly it's the x64 version.

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Preferred Solution: stuck in safe mode msconfig application error 0xc000142

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: stuck in safe mode msconfig application error 0xc000142

I guess the best bet is to reinstall windows.

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Ok, here's the deal. I ran msconfig, and checked "safe boot" just like I used to do in XP when I wanted to restart my computer in vista. It started in safe mode and worked.

But now, I can't uncheck it! When I run msconfig again and "uncheck" safe boot, It automatically goes to "Selective Startup." And when I select "Normal Startup" it always rechecks "safe boot" automatically, so basically if I want windows to start properly, it HAS to me a selective boot, because thats the only option that allows me to uncheck safe boot. For some reason, Vista thinks that safe mode in normal lol. I'd like to get it back to where normal startup has safe boot unchecked in msconfig. Anyone have a clue???? Thanks


Answer:Stuck in Safe Mode because I used msconfig?


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Hi all, looks like a good forum here, hoping I can finally find a solution...

This has not been a week that's made me much enamored of Vista.

In order to troubleshoot my parents' Vista PC after their wireless
mouse/keyboard suddenly stopped working after 4/9's automatic updates, I had
to a do a system restore from Safe Mode. Their corded USB keyboard we got to
work (along with a PS2 mouse) to do the fixing wouldn't work using the
F8-method to get into Safe Mode, so I had use MSCONFIG to force a safe mode

The system restore worked, and I've disabled automatic updates until MS
comes out with a fix for the apparently widespread original problem, but now
I'm stuck with a very frustrating situation.

My parents' computer will only boot up into Selective Startup (which leaves
some important things such as graphics drivers unloaded) or into Safe Mode.
Within MSCONFIG, when I choose "Normal Startup", it automatically checks the
"Safe Mode" Box in the boot tab, and when I uncheck that box, it
automatically selects "Selective Start" on the previous tab. (I've tried
hitting apply on each of the tabs, but it doesn't help).

I've found a few other threads with this same problem across the web, but
never found a solution. Can anyone help?

Thanks very much.

Answer:Solved: MSCONFIG - Stuck in Safe Mode/Selective Startup

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I think I may have screwed the pooch.

My Dell Laptop was running fine until about a week go. Then I suddenly started getting errors in multiple applications stating <X application> has encountered a problem and needs to close. The issue is very similar to this thread.

The errors seemed to be limited to applications that were using images. Also when I viewed the error log, the user32.dll file was always referenced. Everytime I reboot, I would get the errors is different apps. I found some references that discussed replacing the user32.dll file and went about do so.

So this is where I may have hosed myself. Basically, instead of hitting F10 during the reboot, I changed my MSCONFIG setting to start in safe mode. This presented 2 new problems. Now, whenever I try to startup, I'm brought to a screen to select my user either Administrator or Dave. I set the Dave user up when I started and never went back to setup the Administrator. No Passwork I have tried works with the admin user. I then tried to startup with the Dave user. As windows is starting, I get the error message and that's as far as I get. My assumption is that the safe mode uses some image to replicate the desktop and it's crashing there.

Now, I'm basically stuck in safe mode without being able to get into windows to change the setting so I can start normally.

So i should also say that I tried to rename user32.dll through windows and that hung on me and I needed to reboot. OK, here&... Read more

Answer:<X application> has encountered a problem and needs to close. now stuck in safe mode

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Having earned my stripes in the tech field for 20 years now, I've seen computer problems both easy and difficult, and some I even suspected were simply haunted.

I've been working on a problem for 4 solid days now, out of ideas to try, and therefore my brain is burned out. I'm hoping someone can give me a new idea or perspective here, and I'm hoping it's so simple I just missed it.

I have a fax program call Snappy Fax I have been running for over a year without a flaw. Monday, when I rebooted the machine, Snappy no longer worked. Whenever I run it, it gives me three errors in the following order (each with an ok button):

1) The instruction at "0x01123b42" referenced memory at "0x01d32b20". The memory referenced could not be read

2) Runtime error 216 at 01123B42

3) The application failed to initialize properly (0x0000142)
Here are some facts to go on:

-This is the only program this happens with.

-This also happens in Safe Mode. I have a second "test" machine and tested to see if it will start in Safe Mode. It will.

-The error number, memory references and messages are exactly the same every single time, even in safe mode.

-The error is not logged in the event viewer.

-The error is not dumped to any log on the hard drive.
Here are the things I've tried:

- Runtime 216 is often associated with the SubSeven trojan. I have manually looked in the registry for its traces and there are none. I have run 3 virus ... Read more

Answer:Pesky application error even in safe mode

After all that you've been through, I could only suggest that you replace it with an alternative. I certainly don't mean to sound curt, nor do I know much about faxes, but I would replace the app.

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I'm not sure what's what, but I have a feeling I may need to do a reinstall of XP.The "scvhost.exe - Application Error" appears at every login..and once OK is clicked the 1minute reboot timer is activated.I have currently have no firewall installed and cannot even install Kasp. Anti-Virus. Along with that I cannot open Control Panel, therefore I cannot activate Windoes Firewall.Also..I've tried booting into Safe Mode numerous times without success. For my sake, I hope I don't have to reinstall. But yeah..Below is my fresh HijackThis Log. Thanks to all in advance.-------------------------------Logfile of HijackThis v1.99.1Scan saved at 7:04:57 PM, on 04/03/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:H:\WINDOWS\System32\smss.exeH:\WINDOWS\system32\winlogon.exeH:\WINDOWS\system32\services.exeH:\WINDOWS\system32\lsass.exeH:\WINDOWS\system32\Ati2evxx.exeH:\WINDOWS\system32\svchost.exeH:\WINDOWS\System32\svchost.exeH:\WINDOWS\system32\Ati2evxx.exeH:\WINDOWS\system32\spoolsv.exeH:\Program Files\xampp\apache\bin\apache.exeH:\Program Files\Promise\Utility\MsgAgt.exeH:\Program Files\Promise\Utility\MsgSvr.exeH:\WINDOWS\System32\svchost.exeH:\Program Files\Common Files\Ulead Systems... Read more

Answer:Svchost.exe Application Error / No Safe Mode

Hi nyteshaid,

We're studying your log and will be back to you a.s.a.p.

Thanks for your patience.

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this is a many faceted and increasing in facets issue (ill try to make it as short as possible);

the male side of my video cable connection (the part on the motherboard) had bent pins; the pins were unbent and the cable was able to fit back in, BUT

the picture was garbled--wrong colors, moving lines, etc. the people at a tech store told me the video cable was pinched and knowing that it had been jammed in the hinge for a while, i believed it extremely feasible. I finally ordered a new video cable but replaced it, and to no avail. the picture may have been slightly better--but not significantly if so; additionally (and im not sure if it was this way the first time as well) the computer was displaying at the size of the external.

i restarted, and reazlied that the laptop screen displayed nothing at startup, until logged in--exactly like the external. i figured that at least a portion of what was going on was the computer was sending the external screen signal to the laptop.

things i've tried:

-reseating both ends of the new video cable MANY times
-turning the computer off, taking out battery, holding start button, putitng battery back in, restarting
-every variation of screen resolution/external monitor setting
-pluggin in the external, putting laptop to sleep, unpluggnig external
-reinstalling video/image drivers
function key combinations

when i tried to put in safe mode via F8, the screen went blue or light gray and stayed that w... Read more

Answer:stuck booting safe mode, which doesnt work; stuck in external monitor mode?

i managed to change the safe mode option, unfortunately the laptop screen still isnt working correctly (the external is)

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Hi Guys

My computer keeps booting up in safe mode, and displays a spool32 error (this program has performed an illegal operation). Also there is no mouse pointer.

We've had a lot of bother with spyware recently - I did the standard spyware / malware procedure and all was well for a week or so but now it seems well and truly broken.

Does this seem like another spyware infestation to you? Or some other problem (corrupted printer drivers maybe?). AVG says there's no problem, but HJT won't run at all.

OS is windows 98



Answer:Stuck in safe mode / spool32 error / no mouse

This sounds more like an issue for the Software forum. Please post there.

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here

Answer:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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Lenovo Thinkpad T500 Model 2242-CTO running Windows XP ProfessionalThere is no external keyboard.System and Driver Update has been done I need to boot to "safe mode with networking" in order to try cleaning off some malware.  I start the computer and begin pressing [F8] per instructions.  It cycles through the Thinkpad "press the ThinkVantage button" screen, then beeps twice and provides a black screen statingError0210: Stuck Key 42Press <F1> to Setup Press <F1> and I can't find anything about Safe Mode there. Setup doesn't get get me into Safe Mode so I [esc] and system continues to reboot.   I have tried waiting to press [F8] until the Windows splash screen starts.  No Safe Mode occurs. I have tried pressing the blue [Thinkvantage] button.  No Safe Mode is found. Does anybody know why this is happening?  Does anybody have a way to actually boot into safe mode?  

Answer:Boot to Safe Mode returns Error 0210:Stuck Key 42

Instead of just pressing f-8 try tapping f-8 in about 1 sec intervals.

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Hi guys,

My problem is somewhat complex so please bear with me. I had malware and adware on my laptop which was really annoying and I tried really hard to get rid of it. So I decided I was going to do a system restore. The system restore kept saying "System restore is initializing". I tried it three times and it didn't work. I looked around on the internet, and someone suggested to do the system restore while in safe mode. This is where I made my mistake. I set safe mode in msconfig.exe (not knowing you could go into safe mode while booting). msconfig forces the computer to boot into safe mode everytime, but my safe mode won't boot. I get a b;ack screen with a cursor. I have noticed that the cursor gets reset to the middle of the screen every five seconds or so. I also see the words safe mode flash in all four corners sometimes. I have tried re-installing windows 8.1 from a bootable usb, but whenever I change the boot priority, it doesn't seem to save my settings. Please tell me what my options are. Will replacing my hard drive do the trick. Thank you in advance.

Answer:I set safe mode in msconfig.exe and safe mode won't boot.

Can you restart and get into your log in screen ? If you can, enter safe mode by pressing the power button icon (lower right corner) then Shift + restart. That gets you to Advanced Settings where Safe Mode and, if that fails, Reset PC to orig settings. If you can't, try a hard reset by removing battery and all external usb attachments and then pressing and holding power button until it shuts down. Repeat a few more times to drain memory, then see if powering up will get you to log on screen.

A system restore in safe mode will just restore the malware. You need to boot into safe mode and run your anti-virus or malware program and have them quarantine and then remove them while in safe mode. Use Malwarebytes free or Adwcleaner or Hitman to clean the system. If that does the trick, manually create a system restore point that you know is clean after the system is to your satisfaction.

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anybody know what i can do?

Answer:Why does msconfig shut off in normal mode but not in safe mode?

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I have a windows xp, until recently, everything runs fine. I regularly monitor and scan my computer.

But lately, after my computer has been on for a while, let's say a day or so, the system would crash and disable any programs from running. Not even the windows task manager would run. It feels like this error only occurs when the computer is out of ram or the system is abnormally trying to access outside of the memory range or the heap. It feels like the registry is slightly corrupted. For the record, normally, my computer can stay on for a week before I have to reboot.

Anyway, when this crash occurs and I open any applications (even the task manager), this error would pop up:
"The application failed to initialize properly (0xc000142)"

When this crash occurs, my computer would freeze up or become extremely slow, such that I can't even restart the computer. But upon a forced turn off and a boot up, it works fine again for another 24 hours or so.

Since this is kind of out of my league, I seek your professional help. (Haha.) I am wondering if this is really a system or a registry problem, or if it is something else. If so, would a registry repair or a system repair do the trick? I am open to any suggestions and solutions.

Answer:The application failed to initialize properly (0xc000142)

Reads like a faulty program.Do you use any c/d burning programs and if so which?

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I have a yoga tablet 2 pro. I powered down the tablet one night. In the morning, I normally held down the power button for no more than 2 or 3 seconds to power it up agian until I saw the lenovo logo. Everything was going well, but then it went to an android reboot screen. I never took any action to reboot my tablet, but the screen popped up anyways. I didn't want to reboot my tablet, so I selected the "power off" selection on the reboot screen. It powered off, and then took me back to the reboot screen. I selected the same option once more, but I got the same results. I decided to end the nonsense and just reboot. It wasn't going to hurt anything. When I did, it took me to my home screen where all my apps were gone. I noticed my tablet was then on safe mode. I researched what it was. I'm not sure why safe mode even exists or why it is on my tablet, but I can't get to any of my apps. So I decided to restart my tablet, but after it restarted, I was still on safe mode. I looked up how to take your tablet off safe mode, and all the info I got was to either power off your tablet or restart it and your tablet would be off safe mode. So I restarted it again...still didn't work. I then powered it off again and it took me back to the reboot screen. I have done this multiple times selecting every option on the reboot screen and nothing has seemed to work. I also powered it off and left it over night but that didn't work either. I even tried to power it off, then turn it back on while ... Read more

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I was working on a clients computer that was running W2K Pro on a W2003 Server. I was trying to install Symantec Client Security but it would stop in the middle of the installation. I ran the latest Ad-aware and I ran the latest Stinger from McAfee - no problems. Client Security still would not install - so I thought I would install it with a clean boot. I copied msconfig.exe from an XP computer and ran it on the W2K computer. I clicked on Diagnostics mode and rebooted. It took a little longer to come up the Ctrl-Alt-Del window and when I pressed Ctrl-Alt-Del it took longer than usual for the username/password window to come up (about 15 secs). After that it logs in and then I only get a cursor - nothing else. I am able to move the cursor. Nothing happens when I press Ctrl-Alt-Del. I waited 10 minutes - nothing happens. I do a hard shutdown and try logging in again an then in safe mode. I try an F8 at startup and then "last known good configuration". All the same result - just a movable cursor on the screen.

Answer:W2K-msconfig-diagnostic mode-stuck

Sorry to bump this but I really need help on this. I'm going to be in really big doodoo if I don't find a solution - Does anyone know if I can manually undo the msconfig diagnostics mode - maybe in the repair console?

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I have a Dell Inspiron 6000 with Windows XP. I changed the msconfig settings to safe mode to try to remove a virus. When I try to turn it on i get a blue screen informing me that there is a reason that will not let windows start and to restart my computer, when i restart again, I get the same blue screen. No matter what option I choose; safe mode, safe mode with networking, start windows regularly, or last known good configuration, I get that same blue screen, and I was wondering if there is a way I can change the msconfig back to regular boot even though i can not get passed the blue error screen.

Answer:Msconfig set to safe mode

Bobbye said:

You are looking for Errors that correspond to the time of the BSOD. Try to find Error from the last normal Mode.

You will see Errors that are specific to Safe Mode and don't give us the information we need- such as "DCOM didn't start. DCOM won't start in Safe Mode." You are the second person in two days who enabled Safe Mode using msconfig instead of booting into safe Mode using the F8 key. It most like will be an Error in the System Log.

Start> Run> type in eventvwr

Do this on each the System and the Applications logs:
[1]. Click to open the log>
[2]. Look for the Error>
[3] .Right click on the Error> Properties>
[4]. Click on Copy button, top right, below the down arrow >
[5]. Paste here (Ctrl V)
You can ignore Warnings and Information Events.
If you have a recurring Error with same ID#, same Source and same Description, only one copy is needed.
You don't need to include the lines of code in the box below the Description, if any.
Please do not copy the entire Event log.

Errors are time coded. Check the computer clock on freeze.

IF you continue on this old thread, only those who have subscribed to it or who open it will see your post.Click to expand...


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Hello, yesterday I was infected with the BankerFox.A virus, when my computer was starting up I started msconfig and changed my start up selection to Diagnostic Start up, ran a virus scan, and removed the virus.However I am now stuck in Diagnostic Mode, I have opened msconfig and tried the Normal Startup option, which makes no difference.Could you please help me get my computer back into normal mode as I need access to the Internet for work.I am running Windows XP with SP2.Thank you in advance.

Answer:XP stuck in MSConfig diagnostic startup mode

I suspect you are not yet clean.Download, install & then update Malwarebytes' Anti-Malware codes Issues, Questions, and their Solutions, Frequently Asked Questions. it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.If it still will not run.1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.If it installed but will not run, navigate to this folder:2: C:\Programs Files\Malwarebytes' AntiMalwareAt the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.When it opens, update 1st.If it won't update after installing, update manually. & install.

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I'm in the process of following instructions to eliminate some spyware and used the symantec msconfig procedure referenced here to boot into safe mode. Unfortunately I now know that my system will not boot into safe mode. Since I used msconfig to get into safe mode and not the F8 key I'm stuck.

How do I get to a place where I can modify msconfig back to normal boot? I have the reinstallation cd provided by Dell when I bought my system but don't really want to reinstall windows if I don't have to.

Specifics of what happens when I boot:
Basic Dell bios load screen and then windows splash.
Black screen with "safe mode" in the 4 corners of the screen
Windows is startup up... screen
Login screen with all user accounts showing.
I log in as administrator or another account with admin privileges.
Loading personal settings screen.
Black screen with "safe mode" in the 4 corners.
Dialog box with "Windows is running in safe mode, etc." appears briefly and then goes away. Quickly clicking yes doesn't make a difference.
Then nothing. I'm sitting with a black screen, safe mode in the 4 corners, MS Windows XP...SP2 on the top, a mouse cursor and nothing else. The only thing I can do is press "windows-key L", which presents me with a "Unlock Computer - this computer is in use and has been locked" window. If I use the account I originally c... Read more

Answer:safe mode via msconfig - now won't boot

When you log in using safemode try hitting Ctrl-Alt-Del and look at the task manager

In the task manager hit File -> New Task(Run) and type in msconfig

If you can get this working you can reconfigure msconfig.

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I did the one thing that was not recommended. I changed the config to load up in safemode. I am running windows XP, and I do not have an XP disc because I bought the computer used. Now nothing happens. The system wont even load into safe mode. I just get a black screen. Any help that would get me to boot back into normal mode would be really appreciated. :-o

Answer:Tried to boot in safe mode using Msconfig

I had this happen to me and the way I fixed it was editing boot.ini file from recovery console but you don't have the XP CD.

One way would be to download a Linux Live CD (I like Linux Mint). You would burn the .iso file to a CD as an image file. Then start the computer from the CD. It will load a Linux desktop and give you access to your C: drive. Browse to C:\boot.ini then edit the boot.ini file deleting the /safeboot part of the line that looks like this:

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP" /safeboot

to this:

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP" /fastdetect

The Linux Mint CD is very easy to use. If you know how to burn an iso file you should have no problem.

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I'll get straight to the issue in hand

I have a virus on my laptop, i was in the process of sorting this out, however i clicked on run - Msconfig - Boot - safe boot and selected minimal. I re-started and the computer loaded automatically in safe mode, however it got to the blue screen and the computer shut down automatically.

I take it i need to de-select this option, but i can't even get beyond this blue screen which keeps shutting the computer down. There is an option on my windows 7 Operating system to use CMD as part of the recovery process, however i've tried to open MSCONFIG in there but to no avail. I dont have any system restore points set up either, so all i have is the Regedit option as i can get into Regedit.

My two questions are quite simply: Can i open MSCONFIG in cmd? and Why is safe mode not loading and shutting the computer down? Is this virus related?

I guess a third question would also be, what can i do besides reverting back to default factory settings?

Kind regards, your help is much obliged


Answer:Not being able to open MSCONFIG in CMD or safe mode!

What happens if you keep F8 pressed immediately after starting? Do you get the screen with starting options.

If yes then try and start in the Safe Mode with Command Prompt. You might be able to open msconfig in this environment. I have been able to reach msconfig in this way often.

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After a power outage 3 weeks ago I was having issues with the system going down at around 5 minutes and then less and less time after that. I was told it was a display issue and to uninstall and reinstall my display drivers. I uninstalled my drivers and it was still the same. I felt like it was temperature related. I found my graphics card (Radeon 5700) was dirty. I cleaned it and thought I was back in business. Everything was back to normal, all I needed to do was update my graphics drivers. Once that was done, my computer would no longer load past the Windows splash screen.

I used Puppy Linux on a flash drive and I have access to everything. I can use the internet and access all my files. This to me says that it is not a hardware issue.

The fact that when I try to go into safe mode it gets stuck for more than a day on classpnp.sys (when I finally give up). I understand that classpnp.sys has loaded but, there is something after that that the computer can't load. I have seen some people have atipcie.sys load after classpnp.sys and it makes sense to me that it would be a graphics driver that is causing the issue.

I need my Windows 7 up and running for school and work projects. Any ideas, thoughts, or help would be greatly appreciated.

Answer:Stuck on Windows splash screen, safe mode stuck on classpnp.sys

Hi ,
Follow this tutorial to run SFC /Scannow at boot.
SFC /SCANNOW : Run in Command Prompt at Boot
If you want to run the command from a USB drive follow this tutorial.
Boot Windows 7 System Repair Disc from USB Using Grub4Dos
And apply it to the first link instead of the ERD (Emergency Repair CD).

Generally a good tutorial to read.
Troubleshooting Windows 7 Failure to Boot

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Hi -- On my wife's computer I changed to "Diagnostic" mode with msconfig, but now it won't let me change back to normal startup. Annoyingly it won't allow me to launch my network either, so no internet connection. So I can't run any SysInfo programs...

The msconfig message is "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes.". However there is only one user account.

No, I do NOT have any HP hardware or software. Running Windows XP with SP3. Dell PC.

Answer:msconfig gives access denied, now stuck in Diagnostic mode

I do NOT have any HP hardware or software. Running Windows XP with SP3. Dell PC.Click to expand...

What's the model name and model number of that Dell computer?

What's the "service tag" number and/or "express service code" number on it?


Assuming it hasn't been disabled and it still has a list of restore points, have you tried using System Restore to revert back to a date and time BEFORE you made that change?

Start - All Programs - Accessories - System Tools - System Restore


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I am try do safe mode at windows 8, but monitor tell out of range.
and now I even can not login to windows 8..
what I can do? need help asap, bozz pc.
now I hate win8

Answer:Safe Mode from msconfig, Out of range, cannot login

It should not state that with Safe Mode. Try pressing the Auto Calibrate button on your monitor.

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Main Goal:  gain access to my files so I can save them without doing anything that would damage or erase my files because the files are what's important to me, I don't mind if I have to reformat as long as I can save the files first.Hello everyone, this is my first post on here and I would greatly appreciate any help.I want to give as much information as possible so you have a more accurate picture and you don't have to drag information out of me but at the same time I just experienced, over the last few days, a slew of problems with my laptop and have been recovering little by little over the last 3 days.  So I want to just address the Subject (Can't Boot Into Safe Mode or Open msconfig) I entered first instead of writing a novel about how after my laptop powered down:(1)CHKDSK started after a restart, did a bunch of crazy stuff including "Replacing invalid security id with default security id for file XXXX."  Did this on nearly 400,000 files.(2)Then windows wouldn't boot so I did a boot repair that didn't work.(3)Then tried to do a system restore but the first one didn't work and was "damaged or deleted" in the process.  I thought the second one didn't work either and tried it twice since I didn't get the "damaged" message on this restore point and then gave up for the night (the "novel" will include the error messages I received each time).(4)Then when I turned on my co... Read more

Answer:Can't Boot Into Safe Mode or Open msconfig

There are two ways to do this that I can think of.First way - do you have either a desktop PC you could hook the drive up to, or another PC of any description with a USB to SATA converter?  If so, you could hook the drive up that way, and copy your files off.Second way - do you have a Windows 7 install disk?  Not a restore disk, but a full install disk?  If so, you can install Windows back onto the C: drive, and your old install will be saved into a folder named windows.old.  Your files will still be there, so you will be able to copy them off and then delete the windows.old folder afterwards.Oh, bonus way - if you can download and burn a Linux LiveCD, you could boot from that, and try to copy your files from there.  Puppy Linux is what I usually use as it's quite easy to use, and has enough tools to be useful without being overwhelming for a Linux novice like myself.Regardless of the method you use, I'd be inclined to do a format and clean install of the laptop after you have your files safely stored away, sounds like something's gone really haywire there and even if you could get it up and running normally, I wouldn't trust it myself because you never know what else may be lurking.Hope this makes sense, if there's anything you're unsure about just ask, oh and welcome to the forums!

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I'm running Windows 8.1x64. I booted to safe mode today by changing the boot options in msconfig.exe. Now, msconfig won't let me change back to Normal startup, and I'm stuck in safe mode. When I check the Normal Startup box under the General Tab in msconfig and hit OK, I receive this message:

"System Configuration cannot save the original boot configuration for later restoration. Boot changes will be reverted.

"The system cannot find the file specified."

No file is specified.

I've booted to safe mode on other occasions but never have experienced this problem. Windows 8.1 has been running normally with no problems. The reason I went into safe mode is that a non-bootable drive has disappeared from Explorer and I wanted to see if it showed up in Safe Mode.

Answer:In Safe Mode, msconfig won't allow normal startup

Hello John,

You might see if you may be able to use one of the options in the tutorial below to boot back into normal mode.

Safe Mode - Start Windows 8 in

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I'll get straight to the issue in hand

I have a virus on my laptop, i was in the process of sorting this out, however i clicked on run - Msconfig - Boot - safe boot and selected minimal. I re-started and the computer loaded automatically in safe mode, however it got to the blue screen and the computer shut down automatically.

I take it i need to de-select this option, but i can't even get beyond this blue screen which keeps shutting the computer down. There is an option on my windows 7 Operating system to use CMD as part of the recovery process, however i've tried to open MSCONFIG in there but to no avail. I dont have any system restore points set up either, so all i have is the Regedit option as i can get into Regedit.

My two questions are quite simply: Can i open MSCONFIG in cmd? and Why is safe mode not loading and shutting the computer down? Is this virus related?

I guess a third question would also be, what can i do besides reverting back to default factory settings?

Kind regards, your help is much obliged


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Well, I've been scouring Google on our secondary computer all night, and I'm stumped. I'm also not completely tech savvy, so please forgive me.

My computer shut down by itself while I was typing an email. Rebooted and no exe files would open except IE 64 bit (as of six hours later, now that won't open either - opens, flashes, closes and says IE crashed). It has gone through numerous "windows won't start, repairing" screens. It has tried to system restore, but it doesn't fix the problem.

I cannot open in safe mode, and Task Manager is missing. I can open regedit but not msconfig (this is bothersome because I found a workaround for getting the system to reopen in safe mode by changing some configurations, but...) Can't open device manager as one option suggested looking for the possible virus culprit in the tools/drivers section.

I found a site that had an exe repair fix to either merge or import into the registry, but it keeps saying it can't do it because there are "processes running." Those boards suggested trying to the merge/import in safe mode, but as above..can't open in safe mode. Also since I have no task manager available, I can't manually end or suspend any processes.

Windows Defender runs but says everything is a-ok (clearly not).

Because I don't feel comfortable deleting anything from the registry, that's the only thing I haven't tried. Oh, I did find something that said to check the shell and one other place in the registry, bu... Read more

Answer:No exe files will open, nor msconfig or safe mode

Okay, I restarted and finally was able to get into msconfig. I set it up so the computer automatically starts in Safe Mode. Tried importing/merging that exe file again, and nope, says "other processes are running." Went into services through msconfig and shut down all services - still didn't work.

I also find a possible solution to create a new user - won't let me. Sigh....

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I booted into the safe mode using the msconfig .
But iam stucked while booting in safe mode,the system gets hanged and also i could not log in normal mode also..please help


Answer:Problem after booting in Safe mode using MSconfig

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is there someway to get back to msconfig when I am caught in this limbo state between starting up in safe mode and normal mode? I would love to change the setting back to normal start up in msconfig.Just to help here are some more details on my problem. When the computer boots it tries to start up in safe mode and has a problem with agp.440.sys then goes back to the screen where you can select to start in safe mode, or regular mode, etc. If I choose safe mode it will have the same problem and go back to the selection screen. If I select start in regular mode it will try then fault and go back to the same selection screen again. I can't get beyond this screen. I believe this is happening because I have selected safe mode in msconfig and now I can't get at it to change the setting. I didn't have any booting problems before doing this

Answer:i used MSCONFIG process and got strucked in safe mode,help m

MSCONFIG has nothing to do with it.

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My laptop was having some iexplorer bugs so I ran a virus scan with symnatec, and was then advised to log in via safe mode and run the scan again. I turned on safe mode in msconfig and restarted, but when the log in screen appeared in safe mode, my mouse or keyboard did not work so I can't get in.

If I try holding F8 and choosing to boot normaly or under any other condition it reverts to safe mode, presumably because of the msconfig change, so I can't get back to msconfig to chane the setting back.

Any idea how I can get round this?



Answer:XP Safe Mode / Msconfig / Keyboard problem

Forget about Symantec. Run your next scan with Avast or Avira, then SuperAntispyware and MalwareBytes...
You are apparently using USB mouse and USB keyboard which have not installed yet in the install run.

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I tried using the driver CD to see if it will help with anything rebooting and I did some Express Test. It gave me this code:
Error Code:    650F:136C
Msg:    IDE device failed. Blank media or no media is present in optical drive. Test requires media with data (Resource CD, Installation CD).
Have no clue what it is. Ive done some reading on Mup.sys. It requires me to remove some 'USB card'. I dont really see any . Any advice would be appreciated or if you have anymore further queries let me know.

Answer:Stuck on Mup.sys (during safe mode) and stuck on Windows XP loading screen.

HI Jon,
Thats not  a error to worry about.
That error comes up when u run express test on the computer and the cd drive is empty.
Are we working on a notebook or a desktop.
And mup.sys is a system file .You can repiar mup.sys by following these steps.
1>Start the computer from the Windows Xp CD.2>At the Welcome to Setup screen, press R to repair. 3>At the C:\Windows prompt, type the following command, and then press ENTER: ren c:windows\system32\drivers\mup.sys mup.old4>At the C:\Windows prompt, type the following command, and then press ENTER:expand <cd-romdrive>:\i386\mup.sy_ c:\windows\system32\drivers\mup.sys5>After the file is successfully expanded, type exit, and then press ENTER to exit Recovery Console. 6>Restart the computer.
Best of Luck.

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Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

Answer:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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hello everyone,
well, the problem is my pc actualy infected by virus
so i try to fix it with safe mode, when i chage boot from msconfig to safe mode. my pc keep restarting.
if anybody know how to fix it, please help me

Answer:keep restarting after i change msconfig boot to safe mode

In safe mode open msconfig and uncheck safemode to normal mode. You can startup msconfig either by opening run and msconfig, or open CMD and type msconfig.

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Just had to share this free utility. I've tried it, works great.

Here's a utility that makes booting into Safe Mode easy. You
don't have to hit the F8 key or make changes in msconfig.

Answer:Boot into Safe Mode, no tapping F8, no changing msconfig

kniht, Regarding the BootSafe program see Posts #4 and #5 by Mosaic1 in the thread at the link below. She is very sharp with computers and on her word I don't recommend BootSafe anymore. This is just my opinion.


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One of my salesmen's laptops is infected with Anitvirus Security Pro. His system is running Windows 7 Professional SP1. The system will not boot in Safe Mode (it loads through the welcome screen and then immediately logs out and restarts in normal mode) and It will also not allow access to task manager, Regedit or MSCONFIG.
Any assistance would be appreciated! Thanks.

Answer:Antivirus Security Pro - won't allow safe mode, regedit, msconfig

Hello BethI would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", thi... Read more

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I was trying to get into safe mode on my T61. Went to cmd prompt. typed msconfig went and clicked statrt in safe mode in the boxes you can click. All this just to get it to start in safemode... Now it repeats over and over in "safe mode restart.  Wont stop cycling through. I have been trying to remove this **bleep** NOD32 antiviris software.  Had to get it to boot in safe mode to get to properly "uninstall"...CAme to the forum here to find out why after pressing F8 a million times it would still pass by safe mode into normal startup windows.   After I read goto cmd prompenter msconfigclig on safe mode now it wont stop cycling... How to I get back to the cmd prompt?  Or does anyone know what I am dealing with? Thank you in advance.

Answer:T61 will not stop rebooting after msconfig safe mode cycles over and over and over........

Hey there Pyroplantfreak,
What version of windows are you using? I found an article that seemed to be dealing with a similar issue to your own over on the microsoft forums, it may be of some interest to you. It recommends you try going into the recovery console, which may help you get back to the command prompt. Hope this helps.

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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A friend brought me a computer because Anitvirus Security Pro would keep running on his moms laptop. I have had probably 5 different computers that have had this on them and have been able to clean them but this one is really a beast.
His system is running Win 7 and he tried a number of things before bringing it to me with no luck.
I printed off the Anitvirus Security Pro Removal instructions from this site but the laptop is not allowing the system to boot in Safe Mode and It will also not allow access to Regedit or MSCONFIG.
Any suggestions on getting control of the system back?

Answer:Antivirus Security Pro - won't allow Safe Mode, Regedit or msconfig

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.    Scan with FRST (Recovery Environment)To run FRST on Vista and Windows7:For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into ... Read more

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hello everyone,
well, the problem is my pc actualy infected by virus
so i try to fix it with safe mode, when i chage boot from msconfig to safe mode. my pc keep restarting.
if anybody know how to fix it, please help me

Answer:keep restarting after i change msconfig boot to safe mode

In safe mode open msconfig and uncheck safe mode to normal mode. You can startup msconfig either by opening run and msconfig, or open CMD and type msconfig.

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Running XP, SP3. Have run avast antivirus in both regular and doot scan with no results. Tried to run MalwareBytes but it hangs when trying to update definitions.
When I reboot and select Safe Mode it hangs while loading files.
Can't find files like Syetem Restore or msconfig.
Ran Unhide with following results:
Unhide by Lawrence Abrams (Grinler)
Copyright 2008-2013
More Information about Unhide.exe can be found at this link:
Program started at: 11/23/2013 02:45:10 PM
Windows Version: Windows XP
Please be patient while your files are made visible again.
Processing the A:\ drive
Finished processing the A:\ drive. 0 files processed.
Processing the C:\ drive
Finished processing the C:\ drive. 186756 files processed.
Processing the E:\ drive
Finished processing the E:\ drive. 1234 files processed.
The C:\DOCUME~1\Owner\LOCALS~1\Temp\smtmp\ folder does not exist!!
Unhide cannot restore your missing shortcuts!!
Please see this topic in order to learn how to restore default
Start Menu shortcuts:
Searching for Windows Registry changes made by FakeHDD rogues.
 - Checking HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
 - Checking HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
 - Checking HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\polic... Read more

Answer:Can't get to Safe Mode, System Restore msconfig or Malwarebytes

Hello John, please try this, it will create a shortcut to your system restore.
Right-click the desktop
Choose New-Shortcut
For the location of the item, enter:%SYSTEMROOT%\System32\restore\rstrui.exe
Click “Next”
Enter a name for the shortcut
Click “Finish” 
After that try to restore your PC. I hope this will help. Give us updates.

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First off let me start by saying hello. I am a newbie and would greatly appreciate any help or advice that the forum can give.

I am running windows xp on an older dell desktop.

While following the bc tutorial "remove antispyware soft" I was directed to the "how to start windows in safemode" tutorial. This tutorial instructed me to start computer in safe mode using MSconfig. Upon doing so my computer gets stuck in a re-boot cycle that I cannot get out of. According to the tutorial this is because of the malware, (see section titled, "Problems that can occur by forcing Safe Mode using the System Configuration Utility", unfortunately this section is at the very bottom and not sequential. It should be at the top for morons like me). The tutorial recommends using boot disk to reboot my computer. Unfortunately this is my old computer and I no longer have any XP associated disks. Can I fix this problem without any xp boot disk? I have no floppy disk drive (its been broken for years), but my cd-rom drive works. Again any help would be greatly appreciated.

Answer:safe mode loop using msconfig, no floppy bootdisk

Hello, we can create a bootable disk that allows you to access the Recovery Console.

However, first I would like to know what exactly happens when you try to boot. Does safe mode automatically load (you see the drivers rolling over the screen) and then you get a blue screen/reboot?

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Hi! I had a malware and decided to run malwarebytes anti-malware in safe mode. The problem was that my computer took too long to boot up before it lets me choose my operating system (i also have linux mint installed, just FYI) and I didn't want to wait 10 minutes just to miss hitting F8 so I changed msconfig to automatically load in Safe mode, so i went ahead and checked that. It booted up fine in safe mode, malarebytes found nothing (I also ran this in normal windows right before...again just FYI).

Now the problem is that I cant get out of safe mode. I tried changing msconfig back but it wouldnt save the settings and the check box that I had checked on normal windows (on the second tab) was unchecked and wouldnt even let me interact with it. I even tried selecting 'normal mode' on the first tab. Anything I did to it would result in a message saying 'windows configuration could not be saved' or something (I'm at work, I don't remember exactly what the message was but I will post it later) after I clicked ok or apply.

I also waited and pressed F8 to select how I wanted to boot and went to normal mode and it still went into safe mode. I tried repairing too but it didn't even find an operating system on my computer, but that probably has to do with the fact that I use linux to boot up.

Any ideas on what to try next?

Thanks in advance

Answer:Windows keeps booting in Safe Mode after msconfig change

To Remove Linux take look at this post:
Error 0xc0000225 on boot

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Hi, I had a virus on my laptop that I wanted to remove, so I downloaded some software to remove it, but when I went into safemode all I got on my screen was a blue screen that said that Windows had been shut down to protect my computer and it just stopped, never did anything else. It also told me to restart my computer, so I did. Then I stupidly went into msconfig and made it safeboot and restarted my computer. Well now all I ever get when I start my computer is the same blue screen, it doesn't matter what I do or how I choose to start Windows, it just stops it and shows that blue screen and I have to restart it. Ive tried all the different types of starting up the computer, with normal, or last settings that worked, but nothing seems to work. Any help would be greatly appreciated, thank you.

Answer:Problem with safe mode in msconfig, always blue screen

Keep in mind that using MSConfig to access (force) safe mode when there is malware on your system could have disastrous results and render your computer unbootable. Some types of malware can delete or alter the safeboot key in the registry resulting in the inability to reboot fully into safe mode or back to normal mode. The Safeboot option modifies the Boot.ini file and you may be locked in a continuous reboot loop afterwards where you cannot get back to MSConfig and undo your selection. The same thing can occur with BootSafe as you may not be able to get back to Normal mode and undo your selection. See "Booting into Safe Mode safely".How to fix the way at the bottom of the page

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Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

Answer:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
Tried reseating the RAM, no luck...
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Freezes right there after 15~20 seconds...

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Lenovo ideapad 710s . after selecting safe mode, switch off and switch on, I get black screen with LOGO and I see the BIOS does not recognize the ssd anymore. After a new samsung with a pc board factory defective (well known board problem that the model was withdrawn from the market), now i fall again in a big problem with lenovo. i m a little bit boring. did I loose all my data on ssd? and how to get back this new computer, now?

Answer:Lenovo ideapad 710s safe mode from msconfig, and does not recognized the ssd. Please help...

I m now downloading the win10 recovery usb key software >(thanks to the current guarantee it is on). anyone knows if it is going to restore the Bios so that the SSD come up again?

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Hello there, I really need help here..

I've booted into safe mode in windows 8.1 by setting the safe mode option in msconfig..

However, when I booted into safemode i realized that I've forgot my password because i usually use a pincode.

How to I get it out of safe boot again? - I've tried to access command prompt, but everything needs that password.

Please help, is there any way to force it to boot up normally again? ;(

- Thanks in advance

Answer:msconfig boot settings sat to safe mode, forgot password

When it reboots into normal mode, won't you still need the password?

Do you have the ability to boot into the recovery environment using the install media and not recovery media?

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I opened msconfig and after clicking on the Services tab --> hide all Micorsoft services --> disable all and then clicked on 'apply' System Configuration Stopped responding [and I could not even restart my PC]. I did so manually. I tried again this time instead of selecting 'Disable all'' I just disabled one of them (Adobe update service) to see if I could do this one at a time. but still it stopped responding and froze everything.
Having no choice I rebooted manually and then pressed the F8 key to reboot in safe mode BUT I got a boot menu asking me which HD I wanted to use to boot into and not the DOS screen giving me a choice for safe mode.
BTW my Win 7 OS HP 64bit is now booting from an SSD drive on a PCI-e card and am wondering if this has anything to do with it.
Anyhow, having done my usual monthly virus scan as well as malaware by using 3 different sources (mine and 2 online ones) just yesterday this virus/trojan/malware is probably not the cause.
Why do I want msconfig or a safe mode boot. Trying to reinstall my HP scanner software and drivers which I am having a little bit of problems with--so not related.

Answer:urgent; Can't boot in safe mode and msconfig stops responding

Not knowing what was in startup originally, it's hard to say what you deleted but I'm guessing it had to do with a driver for your PCI-e SSD. If that's the drive you boot from, the startup boot is saying it's not there. What's the BIOS say for the order of boot devices? What other drives are installed?

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Lenovo ideapad 710s . after selecting safe mode, switch off and switch on, I get black screen with LOGO and I see the BIOS does not recognize the ssd anymore. After a new samsung with a pc board factory defective (well known board problem that the model was withdrawn from the market), now i fall again in a big problem with lenovo. i m a little bit boring. did I loose all my data on ssd? and how to get back this new computer, now?

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i can't seem to find the problem , can someone help me fix this issue ?
here's my old lappy spec
compaq presario cq56
amd v140 processor 2.30ghz
2gb ram
64 bit
win 7 home premium

Answer:laptop random white screen normal mode sometimes stuck , but working normally at safe mode..

Reinstall graphics card drivers

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Spyware that removes msconfig and disables Add/Remove Programs, even in safe mode. simple as that. and adaware does not find it at all. what would you guys do? websearch is on there, and so is the homesearch hijacker. any thoughts?

Answer:Spyware that removes msconfig and disables Add/Remove Programs, even in safe mode

Hi, Your first step, if you can get it to run, is to post a Hijackthis log--

Make a new folder somewhere like Program the file to that folder and run it from there. Hit the Scan button, when the Save Log button shows, save the log as hijackthis.txt and copy/paste it to a blank reply here at your thread.

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It seems that I have the same issue as this person . I can't use task manager or msconfig, stuff like malwarebytes doesn't work, safe mode crashes and won't allow me to do anything + I have performance issues in video games or music production software.

It seems that the virus is blocking other tech support sites other than this one too! I'm really scared, I would really appreciate help as soon as possible!

to sum up, I can't run task manager, msconfig, any kind of malwarebytes type program, MSE doesn't detect anything, it blocks certain sites, safe mode can accessed but I can't do anything with it - an error show up shortly after running it.

Answer:Bug won't let me access Task Manager, Safe Mode, MsConfig etc. + slowing down my comp

Welcome aboard

Please, complete all steps listed here:
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


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It seems that I have the same issue as this person . I can't use task manager or msconfig, stuff like malwarebytes doesn't work, safe mode crashes and won't allow me to do anything + i have performance issues in video games or music production software.

In the following post(s) I'll attach the results of the scans with Farbar Recovery Scan Tool after the scans are over (First, Addition and shortcut).

Answer:Bug won't let me access Task Manager, Safe Mode, MsConfig etc. + slowing down my comp

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I've had this computer less than a week. It tried to do an update and keeps getting stuck at 12%. Researching online, I've found ways to put it into safe mode but none work. Please help.

Answer:Stuck in Update mode, unable to get into safe mode

Same problem here... Help!

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Hello Guys, Am using windows XP on my notebook and while going to the Safe Mode i'd realised that i wasn't getting thru. At one of the forums it was posted that Safe Mode could also be accessed by "run<msconfig<BOOTINI". After checking on /SAFEBOOT, my system restarted and now i couldn't even access to the Normal Mode. I Have tried all the options but am stuck on a Black and White Sceen with the options of SafeMode/SafeMode with Networking/Normal Mode and Last Known Configuration....

Is there any way i could get rid of that problem without reinstalling my system?

Answer:Can't go to either the Normal mode or safe mode, am stuck in the middle

Hi Faisal ,

Shut Down Ur Nb .
Unplug The Ac Adapter.
Remover The Battery .
Reseat The Ram And The Hdd
Restart The Nb .

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Question: Error 0xc000142

I have an application error 0xc000142 that keeps coming back. Please tell me how to get rid of this problem. I have restored my desktop twice to best known configuration in safe mode but this error keeps coming back every second day or so. please help!!

Answer:Error 0xc000142

What application is it?
This error is usually a failure to initialize a DLL correctly. This could be because the file is corrupted, missing, or possible has been added to with malicious code. Please give us more information.

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I have an application called 'Fairshares' which has, until recently, performed as expected but which will now only run or reinstall in Safe Mode. I have not made any changes either to the application or the operating system.No other applications are affected - what is wrong?

Answer:Application won't run or re-install except in safe mode.

Third party unistaller will remove the application.Get Revo unistaller.You know the real meaning of peace only if you have been through the war.

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Question: Stuck In Safe Mode

Hello i was hoping that someone could help me.I went into safe mode using "System Configuration Tool Method" to get rid of a virus, from for windows XP, but now I am stuck in safe mode.I cant do Step 2: Click on the Start button then click on Run. because there is no run on my start bar anymore. I tried going F8 duting start up, and selecting start normally, but that just takes me into safe mode again. Does anyone know what to do?

Answer:Stuck In Safe Mode

In 'Safe Mode', press 'Windows' key.

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Hi all, have been trying to9 get rid of spyaxe and spyware striker on my laptop.Following one set of instructions Iwas trying to get into safe mode- using f8 did not work , so i tried using system configuration utility ( folowing guidelines in tutorials) - the computer did not go into safe mode and now is stuck just rebooting to choices but not actually boot computer up.Now I can't get to start menu/desktop anything to try anything else! can any one help!
many thanks, chongie

Answer:Stuck In Trying To Get Into Safe Mode

Hello Chongie;

Try this > Start > Run > type: msconfig > hit enter.

Click on the BOOT.INI Tab... If their is a check mark in Boot Options in SAFE/BOOT... Uncheck

See if this fixes the problem.


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Question: Stuck in SAFE mode

I was working with a tech from Microsoft a few weeks ago and he set up boot options to always be in SAFE mode, but my phone timed out before he could tell me how to get our of SAFE mode! Can you tell me how to alter the BOOT options so Windows will come
up normally?

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Question: stuck in safe mode

I am stuck in safe mode, when I reboot, it goes back into safe mode. I am running Windows XP, and this computer is about 7 years old. No virus's that I know of I ran a scan the other day, everything is clear. I just do not understand why I can't get out of safe mode. Thanks in advance for your help!My answer is probably somewhere in the help forum, but i looked in the basic troubleshooting, I came across how to get out of safe mode, it told me to go to this other area to look, when I got there I didn't understand what to look at, I looked at Windows XP troubleshooting, tried some other links there as well, I can't find it, because I didn't see any key words about being stuck in safe mode or how to get out after that.  Thanks again, I hate to make you repeat something that has to be there, it seems like a common problem that could happen. I am just stuck in safe mode. ahhhh....lolTrisse

Answer:stuck in safe mode

Do you get any error messages?

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Question: stuck in safe mode

in windows xp i tried to start in safe mode to remove some malicious files and it asked me for a id and password which it didn't recognize but should have. I realized my mistake and started in "safe mode with networking" .....still didn't recognize my pass and id. So I restarted in normal mode......and It will only boot up in safe mode now and won't recognize my password. Please help!

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Well earlier I was looking on this site to fix my dvd/cd-rom drive problem and seen a result that sounded easy for a person who knows little about computers. where you use the notepad and make it fixcd.reg but i did it. then i restarted my computer and now i'm stuck in safe mode. I can't get out. I restored my computer from a time before i used the technique fixcd.reg. i just want out of safe mode. im trying to set my printer up for college which starts next monday and if anybody can help me before i have to go spend money to get it fixed would be soooo helpful and maybe solve my cd/dvd rom drive problem too. well lets just fix safe mode first. thanks in advance.

Answer:HELP?!?! I'm stuck in Safe Mode

Have you tried this? Last known configuration.
1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Click the Start button , click the arrow next to the Lock button , and then click Restart.

2. Do one of the following:

• If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

• If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.
3. On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.

4. If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press ENTER. Windows will then resume starting normally.

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Question: Safe Mode (stuck)

Hello, I have Windows8 with Classic shell program
My problem is that I believe that my computer is running
in safe mode. Please Help

Thank you,
Searda :)

Answer:Safe Mode (stuck)

If you are in safe mode, then "safe mode" should be seen at all four corners of the desktop.

At Start, type in "msconfig" and press enter. Go to the boot tab. Is "Safe boot" checked? If so, uncheck it and then click Apply and OK then reboot.

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Can someone please help, I have a pc that is stuck in safe mode and won't load Windows, Ithe only option I have is command prompt. My question is how do I get it out of safe mode using command prompt

Answer:PC Stuck in Safe Mode

try ...

hit ctrl-alt-delete
click on task manager
Click on the file menu title
Select New Task (Run..)
type in msconfig
click okay
Select Normal Startup under the General Tab.
Click Okay

Click Restart now

good luck, if that fails, try ... Win7 repair or Startup Repair


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My computer seems to be stuck in some form of safe mode. Things like networking and hardware options can not be used. The system is stuck in the Windows Classic Style and some drives are not detected. Is there anyway to fix this without using the Windows Restore Discs, because I lost them. When I go to use the restore process in msconfig there is no dates, an other sign I am in safe mode.

Answer:I Think I'm Stuck in Safe Mode

What OS?

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Hello there, i recently got a virus on my xp laptop and although Malwarebytes got rid of what i thought was the virus/es i remember AVG and superantispyware both couldn't update! At the moment when i attempt to start in safe mode the screen just hangs with the progress bar accross the bottom of the screen from left to right just about an inch accross!I dont yet have an xp restore disk although i do have an xp pro disc. Please can i have any advice as to what to do?

Answer:Stuck on safe mode with bar from L-right-Help!


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Question: Stuck in Safe Mode

My computer flipped over to safe mode, now I cant get it out. I have run my scans, deleted viruses and it still wont go back...Now what?

Answer:Stuck in Safe Mode

So every time you boot it will start in Safe Mode?
Could be your boot.ini file. To view your boot.ini file go Start>Run and type msconfig into the box and hit enter. Select the Boot tab and see if the /safemode box is checked.

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Running Windows 98. Started to shut down using normal procedures, when the message "you have performed an illegal operation" appeared. Everything froze, so I turned the computer off, waited a few minutes then started computer up again. It started in 'safe mode', did what I had to do and shut down again using normal procedure. Now every time I start, I seem to be in 'safe mode', although someone told me it may not be safe mode because the words are no longer in the corner of the monitor. The screen etc still looks the same as if it is 'safe mode'.

What's happened and how do I fix it - plain English please, I'm no good with technological terms !!

Thanx - Annette

Answer:Stuck in 'safe mode' ??

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This morning I was having problems with Bit Defender & had gotten an email back from them telling me what to do after getting into safe mode. I clicked on safe mode and when it came back up it asked for my password. I put in the password that I use to get into computer and it said incorrect. I turned it off and back on several times but it keeps coming back to that screen & also no internet since it was trying to go to safe mode without. I can't do anything. Tried putting the windows 10 repair disk etc. Any help would be greatly appreciated. I am now on my other computer, but do all my work on the one that isn't working.

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My computer is a 2000/Me. I have virus protection, SpywearBlaster, Ad-Aware SE Personal, Spy-bot-Search, RegistryFix & the yahoo Anti-Spy. Everything is up to date, and I have been running them regular eversince I got into the safe mode several weeks ago. The computer lets me do almost everything, even download & burn. What's messed up is seeing my pictires clear, and playing games. Probably related to the color bits not being the right setting, and I can't get it to take the correct one.

I have tried numberous times to restore to a previous date, (as I did in the past) but the computer refused. I've used the f8 key, also, with no success. What can I do next? I am at my witts end. Thank you.

Answer:Stuck in the safe mode

when you go into safemode it uses a windows low resolution default graphics driver VGA

what happens when you try to load normally?

have a look in device manager and see if there are any ! X or ? there

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Question: Stuck In Safe Mode

My laptop runs XP and it will not get out of safe mode no matter what I try. I have tried everything including System Restores and nothing is working. I really dont know much about computers so Im in a bit of a bind but any help would be awesome.

My brother thinks I may have to reformat and reinstall windows but I really dont want to resort to that.


Answer:Stuck In Safe Mode

Go to start, run and type msconfig. Hit ok.

Click on the boot tab and make sure safe boot is NOT checked. If it is, uncheck, apply, and reboot.

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My sons PC with ME operating system won't boot up properly. When starting in safe mode it freezes and under the task manager nothing is running. Is this caused by a virus or a hardware problem.?I can reload ME but he will lose all his data - he has a lot of music stored.Is there any way to get at the data before reloading? or should we cut our losses and try to resore.?

Answer:ME stuck in safe mode

If it were me and the music collection meant an awful lot, I would hop down to PC world and buy the cheapest new hard drive I could find. Install it as master, install Win ME on the new drive, load up the free version of AVG, install the old drive as slave and transfer over the required files. Sledgehammer to crack a nut? maybe, but it will work.

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Question: Stuck in Safe Mode

My PC is Running Windows 98 and is stuck in Safe Mode. I have tried both Shut Down and Restart but it still boots up in safe mode. Can someone please tell me now to get out of safe mode.

Answer:Stuck in Safe Mode

Locate the file named winbootng.sts in the Windows folder, and delete it. If this fails to solve the problem, exit Windows to MS-Dos or boot from a recovery disk and execute the following commands: ATTRIB -S -H -R C:\IO.SYS REN C:\IO.SYS C:\IO.OLD SYS C:

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I am stuck in safe mode!!! -ANY HELP WOULD BE VERY APPRECIATED
I have used F8 and was able to re-run windows XP CD
Once finished it restarted back in safe mode
cannot get to the start menu to reach msconfig
upon start up it goes right tp a small back screen with "safemode" in all 4 corners!!!!
HELP!!! I am a loan officer who works from home, not having access to my PC is $$!

Thanks TJ:

Answer:Stuck In Safe Mode!!!! Help

When you boot up have you tried pressing F8 again and selecting Normal Startup?

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I hope someone can help me with this. My son's laptop was infected with trojan.vundo.b and tried everything to get rid of it. I think it is now gone, but when I rebooted, I noticed there was no sound or internet. So after trying to start some of the services, I realized that Vista thinks it is in Safe mode (but it booted with the normal screen). I can boot into safe mode with networking and the internet works fine, but as far as everything else, no dice. So still no sound and if you try to fix it you get the error that you can't start the service in Safe mode. Any ideas or help would be greatly appreciated.


Answer:Stuck in safe mode...

id backup and reinstall

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Hi, I was hoping one of the experts here could help me out. My work computer running windows XP was infected with smitfraud and I followed one of the tutorials on the Symantek site to try to remove it. I attempted to start the computer in safe mode by going to ‘start’ > ‘run’ > ‘msconfig’ and then selecting /SAFEBOOT under the BOOT.INI tab. While attempting to start in safe mode, I get the following error: “The system could not log you on. Make sure your username and domain are correct, then type your password again.”

Well, the username and password are correct, but there is no where to select/change the domain, so I can’t start in safe mode. However, since I checked /SAFEBOOT in msconfig, it is continually trying to boot in safe mode, which continually throws the above error. I tried tapping F8 on startup and selected ‘start in normal mode’, but it still tries to start in safe mode to no avail.

Following another instruction found on this forum, I attempted to use an XP installation CD and run the Recovery Console and I get the followin message: "Setup did not find any hard disk drives on your computer. Make sure any hard disk drives are powered on and properly connected to your computer and that any disk related hardware configuration is correct. This may involve running a manufacturer supplied diagnostic or setup program. Setup cannot continue."

Unfortunately, I can'f fine any instruction beyond this point.

Does anyone have any Ideas wha... Read more

Answer:Stuck in safe mode -

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Question: Stuck in Safe Mode

I have a Dell Dimension 8100 with Windows Me pre-installed. I do have the original restore disk.

I don't have system restore currently available.

Everything was fine when I turned off a few night ago, but when I booted back up, it's boots up in safe mode only. I tried hitting F8 and tried Normal, Boot Log, and step by step confirmation, but it still keeps on starting in safe mode. Also, in safe mode, my mouse will not work.

I ran check disk, with automatically fix errors, and shut down in normal mode, but it still keeps coming up in safe mode.

I have AntVir Anti VIrus, and Zone Alarm Free Firewall.

Is there a way to boot from the original disk, and repair the windows system without restoring the entire drive.

Help is needed urgently, because I have a couple websites to update.


The Gambling Cowboy

URL removed. They are not allowed in signatures for a reason. Repeat offenses will result in a ban.

Answer:Stuck in Safe Mode

Have you tried going to Run..
type in msconfig
click on the boot tab
unclick safe boot.

just a shot in the dark

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Question: Stuck in Safe Mode

My computer is only able to start in Safe Mode. If I try using my computer in the Normal Mode, my screen goes blank and nothing else happens. My computer's operating system is Windows XP.

If anyone can give me advice on how to use my computer in the
Normal Mode again, I'd really appreciate it.

Answer:Stuck in Safe Mode

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hi. i need help. i downloaded something which i did on safe mode now its just stuck on safe mode. i swtich my computer on and it will load up untill the logon and i would type my password but then nothing will happen after that it will be blank with safe mode on each corner. is there any way where i can get my computer back how it was before i installed these files. thanks your help will be appriciated much.

Answer:Need help stuck in safe mode

Tap the f8 key prior to windows loading, then select normal mode.
You say you downloaded something in safe mode, why? And did you
install that something, and what was it and why? If you did not install
that something I cant see a reason why it would want to keep you in
safe mode, simply by downloading.

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Question: stuck in safe mode

I have tried to uncheck the safe mode boot, it keeps coming back every time I reboot the computer.  How do I make it stop?
using: Windows 8.1.
thank you

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Question: Stuck in Safe Mode

my computer is stuck on safe mode how do i get out of it,. i just hooked up my new computer

Answer:Stuck in Safe Mode

A description of your computer and its Windows operating system would be helpful.

Is this a newly-bought or newly-built computer?


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Question: Stuck in Safe mode

First time poster here.
I've got an HP xw8600 workstation that will only boot in safemode. It's running Win 7 pro. In Firefox I was trying to access my mail account in yahoo but was redirected to neo. something or other page. I went into safemode and ran mbam and microsoft essentials but they both came up with nothing. I've read through the safe mode article here and tried booting with F8 and msconfig options. Still comes up in safe mode. I will await advice before trying anything else.
I should add that this is 64 bit edition.

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Question: stuck im safe mode

someone please help me im a complete fool when it comes to a computer!!

my computer will only work in safe mode networking and i have no sound and think i might have a virus in here somewhere can not fix anything!!!
can someone please help me

Answer:stuck im safe mode

Hello tiamaria228,

What happens when you attempt to boot into Normal mode?

If getting an error please post the error details.

What steps have you already tried if any?

Do you have the Windows XP recovery media that possibly shipped with the system?

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Question: Stuck in Safe mode

A buddy of mine picked p the Trojan.startpage virus...

He went to the Symantec page and found the removal destructions...

At one point it told him to restart in safe mode to do some things...
then after he did that it told him to restart out of safe mode...

He has tried everthing... It will not restart out of safe mode...

Here is the link to the destructions he was following...

Says he got through step 4 and now it won't restart out of safe mode so he can run the norton scan...
Any Ideas???
Thanks in advance....

Answer:Stuck in Safe mode

According to that page, step 5 is to run the scan (while in safe mode).

Has that been done or tried?

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Question: Stuck In Safe Mode

Help. I'm stuck in safe mode from hell. I was able to do as Gateway said, I typed in msconfig, startup tab, unchecked boxes, restarted, then no more safe mode, but not able to do anything. Popup error stated windows errror would make file then to restart. So I rechecked boxes that stated windows, left program files unchecked, same problem. The only way I can get online is safe mode w/network under Administrator, then task mgr. I have Windows XP Home Edition. This all started after downloading service pack 2, which I've sinced uninstalled. On the safe mode screen, at the top it says Microsoft (R) (Build 2600.xpsp2_gdr 040517-1325 Service Pack 1. Should I do something with that? Please help. Thankyou

Answer:Stuck In Safe Mode

Would do a system restore to a point before the trouble occured safe mode.

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Question: Stuck in Safe Mode

Hi, I have a problem created by myself that made me stuck in safe mode. Long story short, i ran msconfig and set it to safe mode and it bsod loop boots while in SF. If I can just somehow reset the bootmgr or find a way to open msconfig through the recovery console, i can fix the rest. Can somebody please help me

Answer:Stuck in Safe Mode

From the Windows 7 Recovery Console type:

bcdedit {default} /deletevalue safeboot
The command result must be "The operation completed successfully". Exist the Recovery Console to restart the computer, it should start in normal mode now.

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Question: Stuck in Safe Mode

Hello. I was infected with the Anti-Virus 2011 virus and, following instructions on this forum and using Malwarebytes, I was able to get use my computer again. But since that virus, I have been continually stuck in safe mode, all of my services have stopped and my automatic updates (which says it's been turned on) is not running. Here's the thing: When I try to select "normal startup" in the system utility, "safeboot" then gets automatically, too. If I unselect "safeboot", then "selective startup" is automatically selected. The only way I can use my computer (XP) is by "selective startup" and none of the services start. If anyone can assist, I would be grateful. Thanks.

Answer:Stuck in Safe Mode

Hello and welcome to Bleeping ComputerMy name is etavares and I will be working with you to fix your computer.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting. If you will be unable to respond (e.g. vacation, travel, etc.), please let me know ahead of time.Please refrain from running tools or applying updates other than those w... Read more

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Hi all~
when starting my computer yesterday after being shut down all day, it automatically started in safe mode and I can't get it back to normal mode. I've tried running Lenovo's rescue & recovery which did a full system check - and everything came back normal. I then tried to run a "System Restore" and check the SW_Preload (C:) drive (which I'm assuming is my hard drive), but it brings up an error message : "SW_Preload (C:) has errors. ....Detected file system corruption on SW_Preload (C:). Check the disk for errors". So I click on "Check the disk for errors" but it says it cannot not check because the disk is in use... So I am lost and do not know what to do from here to get my computer back to Normal Mode. I have Windows Vista. I think I am supposed to check for programs or drives that have errors, but I don't know where to look for those, what will happen after I test each program and how to tell if it has errors ( will it give me a big message saying "ERROR"? And what would I do after finding a program with an error? Or....? In Safe Mode, only some programs are showing up anyway. Thank you for any help you can give!!

Answer:Stuck In Safe Mode Please Help!

Follow this:

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My buddy has Certified Data laptop;basically he came to me and it appears to be stuck in safe made.He tried system restore with no luck.
Any ideas how to return to normal bootup??

Answer:XP stuck in safe mode

Here is a shot in the dark...

start -> run (in run type msconfig) -> under the gentral tab select "Normal start up, and then press apply and then ok and restart PC.

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Question: Stuck in Safe Mode

I have a Gateway computer with Widows XP. My husband was trying to install Sims2 and the disk would not run so he disabled Nortons and put the computer in safe mode and now it is stuck there, he tried to reset it to normal and it will no go back, it stays in safe mode...HELP

Answer:Stuck in Safe Mode

Being "stuck" in safe mode could indicate that one of the main system DLL files is damaged or missing. Or it could mean that a piece of the computer's hardware is not operating properly. This latter condition could be caused by either a failure in a device; or a device driver could be missing or a the wrong version.

Boot your computer and pay close attention to determine why it is booting up that way. There might be some sort of an error message telling you what is wrong and why safe mode is being chosen.

Write down any message and let us know what you find out.

Here is another option that might resolve the problem.

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