Computer Support Forum

BlueScreen windows has recovered fro unexpected shutdown

Question: BlueScreen windows has recovered fro unexpected shutdown

windows has recovered fro unexpected shutdown


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80062ACA10
BCP3: FFFFF8000492D518
BCP4: FFFFFA800BE6A750
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101311-26832-01.dmp
C:\Users\user\AppData\Local\Temp\WER-92695-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Relevance 100%
Preferred Solution: BlueScreen windows has recovered fro unexpected shutdown

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BlueScreen windows has recovered fro unexpected shutdown

Hi.

Follow these steps and upload here the crash\bsod

http://www.sevenforums.com/crashes-d...tructions.html

9 more replies
Relevance 86.13%

I've had several of these unexpected shutdowns on my 10 year old HP running Vista in the past couple of weeks. I'm wondering if there is any way of telling if this is a software or hardware issue. I know it's time for a new computer, but I really like Vista better than Win 10, which I running on the laptop I'm using right now. One of my main concerns is email continuity. We've had the same Comcast email addresses for years. Some on this forum have suggested Thunderbird, which I'll probably try if I have get a new PC. But for now, I'd like to get this "blue screen of death" issue resolved, if possible. Any troubleshooting ideas would be appreciated.

Answer:windows has recovered from an unexpected shutdown - BlueScreen

Please read BSOD Posting Instructions & How to upload files

13 more replies
Relevance 86.13%

Please help
it first happened when i was playing my dsi
the 2nd time it happened i was using the computer

Answer:windows has recovered from an unexpected shutdown - BlueScreen

Hi and welcome to TSF please follow the instructions here http://www.techsupportforum.com/foru...ta-452654.html

9 more replies
Relevance 86.13%

Anyone out there able to help me with this issue:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880130CD2EC
BCP3: FFFFF88008211950
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041915-75566-01.dmp
C:\Users\jkfulton\AppData\Local\Temp\WER-167123-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any help would be greatly appreciated!!!!

Thanks!

Answer:Windows recovered from an unexpected shutdown, Bluescreen

Click on button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

4 more replies
Relevance 86.13%

Thanks in advance for any help you can provide me. I have been dealing with this error and can't seem to correct it. Here's my information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA800731CB60
BCP4: FFFFF80004C473D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I am uploading the dmp file
https://onedrive.live.com/redir?resi...hint=folder%2c.
please please help.
my wifi is also disconnecting.

More replies
Relevance 86.13%

Hi all,

New to the Forums so would appreciate any help on offer!

I have just purchased a new HP Pavillion dm3 laptop running Windows 7 64Gb. It has an AMD Athlon Neo X2 dual core processor.

Immediately after the initial setup (only within the past 24 hours) I have experienced various instances where the computer goes to a blue screen with various different scrolling diagnostics and actions before shutting down and restrating itself.

Upon reboot a message box appears with the heading:

'Windows has recovered from an unexpected shutdown'

In the box is the following information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80047EF038
BCP3: 00000000F6002000
BCP4: 000000000000017A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\123110-33259-01.dmp
C:\Users\Leon\AppData\Local\Temp\WER-2016936-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

If anyone has any ideas or suggestions as to how to repair this issues then that would be greatly appreciated.

Many thanks in advance and regards

Leon

Answer:'Windows has recovered from an unexpected shutdown' - BlueScreen

Check for any driver updates on the HP website.

1 more replies
Relevance 86.13%

I've had several of these unexpected shutdowns on my 10 year old HP running Vista in the past couple of weeks. I'm wondering if there is any way of telling if this is a software or hardware issue. I know it's time for a new computer, but I really like Vista better than Win 10, which I running on the laptop I'm using right now. One of my main concerns is email continuity. We've had the same Comcast email addresses for years. Some on this forum have suggested Thunderbird, which I'll probably try if I have get a new PC. But for now, I'd like to get this "blue screen of death" issue resolved, if possible. Any troubleshooting ideas would be appreciated.

More replies
Relevance 86.13%

I've had several of these "blue screen of death" shutdowns" in the last couple of weeks. I'm trying to figure out if it's a software or hardware issue. The computer is a 10 year old HP running Vista. I'm backing everything up, just in case...figure I'll need to buy a new one soon. My major concern is our Comcast email account as the Win 10 email is useless, but that's another issue. If anyone has any suggestions for trouble shooting these shutdowns, I'd appreciate it.

More replies
Relevance 86.13%

I've had several of these unexpected shutdowns on my 10 year old HP running Vista in the past couple of weeks. I'm wondering if there is any way of telling if this is a software or hardware issue. I know it's time for a new computer, but I really like Vista better than Win 10, which I running on the laptop I'm using right now. One of my main concerns is email continuity. We've had the same Comcast email addresses for years. Some on this forum have suggested Thunderbird, which I'll probably try if I have get a new PC. But for now, I'd like to get this "blue screen of death" issue resolved, if possible. Any troubleshooting ideas would be appreciated.

More replies
Relevance 79.46%

When i play some music with BSPLAYER or When i play Lineage II and using Ventrilo with microphone the same time WINDOWS VISTA ULTIMATE 86X CRASHES WITH A DISTURBING NOICE AND RESTARTS. AFTER RESTART I HAVE THIS MESSAGE:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1032

Additional information about the problem:
BCCode: d1
BCP1: A0EBE000
BCP2: 00000005
BCP3: 00000000
BCP4: 8C975A45
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini041507-01.dmp
C:\Users\PiratisGR\AppData\Local\Temp\WER-82640-0.sysdata.xml
C:\Users\PiratisGR\AppData\Local\Temp\WERAE0D.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

My Sound Card is Sound Blaster Audigy 4
My Video Card is ATI RADEON X800 series

PLS HELP ME WHAT I HAVE TO DO???
 

Answer:System Recovered From Unexpected Shutdown - Bluescreen

Do you have the latest drivers for your soundcard installed from the Creative Labs site? Also, is the software you're using definitely OK in Vista (I'm not familiar with those packages)?
 

1 more replies
Relevance 76.27%

Windows has recovered from unexpected shutdown

Vista Home with Blue Screen of death.
I have a HP C2U 1.86MHZ, 6G RAM, 320G HD
OS: Vista Home.
recently I have been getting the Bluescreen 3 -5 times a day.

Please help me analyze the dump file and find out the problem.
I know by sending the report to M$ will not solve my problem.

From other post, I think you guys are great at this.

Thank you

Merry Christmas.

Answer:"Windows has recovered from unexpected shutdown" BlueScreen

can someone help me please ?

1 more replies
Relevance 93.89%

This is the same screen I come home to every day for the last couple days.

Login Screen

Here is the event viewer and I have attached the logs for the three days.

Win 7 x64 Ultimate
320gb - wd
500gb - wd
3x 1tb - 2x bc wd 1x gc wd
tx750w - Consair
G. Skill 1600 mhz 16gb
amd am3 3.4Ghz quad core
GeForce GTX 550 TI

All drives are update as well as programs and patches, os is utd as well.

All information is helpful and appericated, if there is anything else needed just ask, thank you.

Answer:Windows has recovered from an unexpected shutdown

Hi Dragon please follow this link and attach the results in your next post

Thanks

Seth

7 more replies
Relevance 93.89%

First of all thank you for taking the time to help me

Asus X53SR notebook stock build.
Windows 7 ultimate
no overclock, no raid.

I just bought a used laptop ^ from a friend and it works fine except for
random freezing and shutdowns that result in the "windows has recovered
from an unexpected shutdown" error message. The computer came with
Vista ultimate but I gave it a fresh format-reinstall anyway and had the same
problem. Over the course of a few days the computer got excruciatingly slow
and unstable. Yesterday I decided to upgrade with a clean format-reinstall of
Windows 7 ultimate. It worked fine all day yesterday but just about an hour
ago it froze, shutdown, and came up with the error message.
Now as time goes on (1 hour) its getting slower and everything keeps freezing.
I just had to restart in safe mode with networking to edit this post.

I read in some other posts about how these things are diagnosed so I am including
some logs (minidump log and Belarc advisor) in my post that I think will be helpful.

Thank you and I will check back later.

Answer:Help-windows has recovered from an unexpected shutdown

Anyone?

6 more replies
Relevance 93.89%

Hello,

I seem to be experiencing the blue screen of death as of late.

Here are a few details on my system:

Fujitsu Lifebook
Windows Vista Home Premium Service Pack 1
AMD Turion 64 x2 mobile tech. 2ghz processor
2 GB RAM
32-bit operating system


Looking through other threads I've noticed the recommended use of Belarc Advisor, so I went ahead and ran it on my system. However, I'm not sure what the security protocol is on giving you access to my computer profile is. Do I need to send it to you through a separate email or site? If not, I can just post the link upon first response from you guys. Thanks!

Answer:Windows has recovered from an unexpected shutdown...

Give us a bit of background. When does the BSOD occur? Are you doing anything in particular? Is there anything "unusual" that sticks out in your mind?

Run the stuff in the post and follow the directions to upload it to the site. We'll have a look at the stuff and see what we can figure out. http://www.techsupportforum.com/1871981-post2.html

4 more replies
Relevance 93.89%

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8006507010
BCP2: FFFFF88003C08768
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082812-18298-01.dmp
C:\Users\User\AppData\Local\Temp\WER-93834-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Windows Has Recovered From An Unexpected Shutdown

Welcome aboard, ahwung.

► Your dump contains Stop 0x124. So at first, follow the instructions in the link very minutely. Stop 0x124 - what it means and what to try

► You update your Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller, Driver Reference Table - L1E62x64.sys, from ATHEROS drivers for Microsoft Windows (Atheros?????). It is very old.

Code:
lmvm L1E62x64
start end module name
fffff880`0481e000 fffff880`04830000 L1E62x64 T (no symbols)
Loaded symbol image file: L1E62x64.sys
Image path: \SystemRoot\system32\DRIVERS\L1E62x64.sys
Image name: L1E62x64.sys
Timestamp: Thu Jun 11 12:15:22 2009 (4A30A802)
CheckSum: 00011259
ImageSize: 00012000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
► Also, download and install |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download, boot the machinc in safe mode, and delete all your ATI graphics driver elements using driver fusion. Now boot normally again, and reinstall the latest drivers from AMD Support & Drivers. Install the display driver only, not the Catalyst Control Center.

Let us know the results.

1 more replies
Relevance 93.89%

Hi.I've been having an issue with my PC, which has started only recently.It's running Windows 7 Home Premium 64bit, and there's a distinct possibility someone has tampered with the system. -_- I tend to leave it running whilst I'm away, and I've started getting "Windows has recovered from an unexpected shutdown."It's happened about five times now, especially when I'm running my MineCraft server, but I'm never at the machine when it has.Here's the problem details:Code: [Select]Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Extra information about the problem
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880048BD817
BCP3: FFFFF880079F1900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x3B_atikmdag!DisplayManager2::NotifyModeChangeOccured+47
Server information: bcaa30ad-37e... Read more

Answer:Windows has recovered from an unexpected shutdown? :o

Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

3 more replies
Relevance 93.89%

Does the info tell what and where the problem is?
Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80066D14E0
BCP2: FFFFF8800FBE1B4C
BCP3: FFFFFFFFC000000D
BCP4: 0000000000000003
OS Version: 617601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\112315-24679-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-47658-0.sysdata.xml
Read our privacy statement online:
click here the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Problem signature:
Problem
If

More replies
Relevance 93.89%

Computer restarted on its own and had the below on the screen. I am not real proficient with the technical things and reluctant to attempt anything I found while googleing this. I hope someone may have a simple explanation. A small window appeared on the desktop that said "Windows has recovered from an unexpected shutdown". Below is the text from inside the window. Everything seems to be working OK.
Problemsignature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additionalinformation about the problem:

BCCode: 1000009f

BCP1: 0000000000000004

BCP2: 0000000000000258

BCP3: FFFFFA800CA6CB50

BCP4: FFFFF80000B9A3D0

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Filesthat help describe the problem:

C:\Windows\Minidump\121615-24367-01.dmp

C:\Users\Robert\AppData\Local\Temp\WER-234391-0.sysdata.xml

More replies
Relevance 93.89%

The Error Message is given below:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88007E813D8
BCP3: FFFFF88007E80C40
BCP4: FFFFF880012B4D10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052112-33009-01.dmp
C:\Users\DELL\AppData\Local\Temp\WER-51901-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Please help me out in this as am attaching Mindump files as well.Thanks for the support.

Answer:Windows has recovered from an unexpected shutdown

> These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver Verifier






Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore... Read more

1 more replies
Relevance 93.89%

This appears on every startup. I always shut down from the start menu, and I never see a blue screen actually appear. I close every open window before shutting down my laptop. Windows 7, Dell Inspiron. Dell diagnostics won't run on my laptop, so I can't figure out if there's any hardware issues. Any Suggestions?

Answer:"Windows Recovered From Unexpected Shutdown"

Start menu, All Programs, Accessories, Command Prompt. Right-click on it and select Run as administrator
type
sfc /scannow
press enter and let windows scan for and replace missing or corrupt windows files
on completion type
exit
Reboot the PC and see if it is any better.

3 more replies
Relevance 93.89%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 3758 Mb
Graphics Card: Intel(R) HD Graphics, 1751 Mb
Hard Drives: C: Total - 294674 MB, Free - 200714 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: avast! Antivirus, Updated and Enabled

This never happened before. I just had Google Chrome (5 tabs) and Microsoft Office running before this happened. Sometimes the computer freezes, but I'm getting some new RAM in soon.

Well here are the details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80042D0060
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8003AD7B90
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112412-22479-01.dmp
C:\Users\SNL\AppData\Local\Temp\WER-89388-0.sysdata.xml

From Event Viewer:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa80042d0060, 0xfffff80000b9c518, 0xfffffa8003ad7b90). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112412-22479-01.
 

Answer:Windows has recovered from an unexpected shutdown

8 more replies
Relevance 93.89%

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1025
Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 00001097
BCP3: 005E005F
BCP4: 849376F8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\021111-13977-01.dmp
C:\Users\hp\AppData\Local\Temp\WER-22183-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= … cid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
any one tell me whats is the
becoz i am new ... tell me the solution.. thanks advance
 

Answer:windows has recovered from an unexpected shutdown

Are you having a blue screen of death showing when you start your computer? Can you start Windows regulary or you are just seeing this message on a black screen with white letters. If it's a blue screen, could be best if you could take a picture of it. Judging by the log u posted your computer has expirienced a power failure or something similar what caused an unexpecred shutdown. Eg.: plugging it out of the electricity supply whilst it's operating. If you can see the Windows starting up screen, tap F8 and choose "Start in Safe Mode" navigating with your arrows. Try different modes and see if Windows will start in any of them.

Furthermore, please give us some more details about what your exact problem is.

SG01
 

2 more replies
Relevance 93.89%

Hey guys, my laptop keeps crashing to bluescreen. Its only about 2 weeks old and I don't really know much about how to resolve issues, can someone please help??

Here is the message I receive upon reboot of OS:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: c5
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002FAB0BF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\060710-22074-01.dmp
C:\Users\Bo\AppData\Local\Temp\WER-53118-0.sysdata.xml

The only new programs I installed are itunes, VLC and some automatic updates for Microsoft Office. I repaired both itunes & VLC, uninstalled the Office updates as an attempt to repair wasn't possible due to the fact that Windows couldn't find where the program files were. I also cleaned the disk and will defrag If the problem continues. Any Ideas??

Answer:Windows has recovered from an unexpected shutdown

Welcome,

We would like to help but we need your cooperation, first. Follow these directives.

http://www.sevenforums.com/tutorials...en-forums.html

3 more replies
Relevance 93.89%

My pc has been experiencing unexpected shutdowns for some time now. I have been researching this message on this site and it looks like the causes have been all over the place, so I decided to post a new thread. thanks in advance for any help that you can give

my pc:OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DON-PC
System Manufacturer Dell Inc.
System Model XPS 8300
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A06, 10/17/2011
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Don-PC\Don
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.98 GB
Available Physical Memory 5.54 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 12.6 GB
Page File Space 7.98 GB
Page File C:\pagefile.sys

the message i am getting is :
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80127BC010
BCP2: FFFFF880048C9A1C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Produ... Read more

Answer:windows has recovered from and unexpected shutdown

Can you attach this .dmp file in your next post.
C:\Windows\Minidump\102014-16692-01.dmp

6 more replies
Relevance 93.89%

Hello, I have used this forum a few times before on a previous account to which I can't remember. At any rate, I've found the people here extremely helpful. So I'll present you with my most recent problem.

I recently purchased a relatively high end gaming laptop. I decided to stick a somewhat large mSATA SSD drive in and use it as my boot, and installed the 8.1 preview build. So this is a relatively fresh install with little more than the drivers and browser running.

For a week or so, I was having trouble with the Intel Graphics Controller and perhaps one of the sound drivers. After reinstalling these, I don't think I'm having any more trouble with them. Before fixing these issues the computer wasn't detecting my external HDD, but after resolving the driver issues and updating my BIOS that seemed to be taken care of as well. I also had a case where sometimes the process would hang when I was scanning for changes in the device manager. In which case I was forced to stop the process with the task manager. I do think this has happened one time since I seemed to have fixed those issues. I mention all of this in case it could be related to my current problem.

Upon putting the computer to sleep, hibernating, or shutting down I have various forms of a system crash. It doesn't happen consistently, so I can't quite figure it out. Sometimes when restarting or shutting down it will hang at the restart or a black screen and I'll have to ho... Read more

Answer:Windows Recovered From An Unexpected Shutdown at

Here is one of the dump files. Any advice on what to do in case of memory corruption?

Sorry for the messed up thread title by the way.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {4, 12c, ffffe000003ad440, ffffd0002068dcd0}

*** WARNING: Unable to verify timestamp for IntcDAud.sys
*** ERROR: Module load completed but symbols could not be loaded for IntcDAud.sys
Can't retrieve thread context, Win32 error 0n30
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffe000003ad440, The thread currently holding on to the Pnp lock.
Arg4: ffffd0002068dcd0, nt!TRIAGE_9F_PNP on Win7 and higher

Debugging Details:
------------------

Can�... Read more

2 more replies
Relevance 93.89%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3070 Mb
Graphics Card: NVIDIA GeForce 8500 GT, 256 Mb
Hard Drives: C: Total - 468746 MB, Free - 349162 MB; I: Total - 305242 MB, Free - 293450 MB; J: Total - 953865 MB, Free - 918721 MB;
Motherboard: PACKARD BELL BV, GA-T671MG, x.x,
Antivirus: avast! Antivirus, Updated and Enabled

Hi, Can anyone help me with this, my PC is turned on in the morning and turned off at night. It appears to be running perfectly ok except: sometime during the day when I am not using it it apparently shuts down and then restarts as when I come back to it I am back to my log in screen and when I log in I get "Windows has recovered from an unexpected shutdown" I close the message box and Vista is seems to be operating perfectly again. This is the info I get:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: c9
BCP1: 00000007
BCP2: 8DF234FC
BCP3: B176AF68
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini081911-01.dmp
C:\Users\User\AppData\Local\Temp\WER-13202302-0.sysdata.xml
C:\Users\User\AppData\Local\Temp\WER1CB7.tmp.version.txt

Read our privacy statement:
http://go.... Read more

Answer:windows has recovered from an unexpected shutdown

Hi do you have driver verifier running on your system http://www.edbott.com/weblog/2005/03/how-to-troubleshoot-the-blue-screen-of-death/
 

1 more replies
Relevance 93.89%

I've Installed Windows Vista on my laptop, it was working fine after the install, till i went and disabled User Access control.

Now when i shut down the sys, i get a blue screen and the sys restarts instead of shutting down, so i've to power down the same

when i started the sys again i got the following message

Windows has recovered from a unexpected shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 019F68A7
BCP2: 0000001B
BCP3: 00000001
BCP4: 81CA90A4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini031308-01.dmp
C:\Users\Yusuf\AppData\Local\Temp\WER-157937-0.sysdata.xml
C:\Users\Yusuf\AppData\Local\Temp\WERE3FD.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

but dose not allow me to check the same

can anyone help on this matter

Thanx,
Yusuf
 

Answer:Windows has recovered from a unexpected shutdown

9 more replies
Relevance 93.89%

hi guys, pc has been shutting down about every hour-2 hours im getting this msg when i sturn my pc back on:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: a0
BCP1: 00000001
BCP2: 00000006
BCP3: 85AE6640
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\043011-37502-01.dmp
C:\Users\Jon\AppData\Local\Temp\WER-56534-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

can any1 help me out?

Answer:Windows has recovered from an unexpected shutdown

  
Quote: Originally Posted by ravenn89


hi guys, pc has been shutting down about every hour-2 hours im getting this msg when i sturn my pc back on:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: a0
BCP1: 00000001
BCP2: 00000006
BCP3: 85AE6640
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\043011-37502-01.dmp
C:\Users\Jon\AppData\Local\Temp\WER-56534-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

can any1 help me out?




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Wri... Read more

5 more replies
Relevance 93.89%

hey so heres whats happening recently i have been receiving the windows message "windows has Recovered from an Unexpected Shutdown" randomly... i dont know what triggered this because it happens occasionally on shutdown and i get the blue screen but a lot of the time i dont see the bluescreen.... doesnt happen on startup.I get this message a lot when my computer wakes from as sleep.
More detailed info on the message is :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 870B6030
BCP3: 82D78AE0
BCP4: 86F7C8C8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060310-21855-01.dmp
C:\Users\Wade\AppData\Local\Temp\WER-54257-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Please can you help me fix or find a solution for this... thanks in advance
PS: I am running windows 7 on a new hdd that is currently up to date along with all my drivers supposedly..

Answer:Windows has Recovered from an Unexpected Shutdown

Hi -

Please follow these instructions --> BSOD Posting Instructions

Regards. . .

jcgriff2

.

1 more replies
Relevance 93.89%

hey so heres whats happening recently i have been receiving the windows message "windows has Recovered from an Unexpected Shutdown" randomly... i dont know what triggered this because it happens occasionally on shutdown and i get the blue screen but a lot of the time i dont see the bluescreen.... doesnt happen on startup.I get this message a lot when my computer wakes from as sleep.
More detailed info on the message is :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 870B6030
BCP3: 82D78AE0
BCP4: 86F7C8C8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060310-21855-01.dmp
C:\Users\Wade\AppData\Local\Temp\WER-54257-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Please can you help me fix or find a solution for this... thanks in advance
PS: I am running windows 7 on a new hdd that is currently up to date along with all my drivers supposedly..
 

Answer:Windows has Recovered from an Unexpected Shutdown

8 more replies
Relevance 93.89%

I have this problem. Yesterday, I turned off my PC properly, When I turn it back on this morning, something pops up saying "Windows has recovered from unexpected shutdown.". I check the files that I saved yesterday and it was all gone! I did some tests a while ago, I saved random files in my PC and turned it off. When I turned it back on, the pop up shows up again and the files that I saved were all gone! There is this button on the pop up that says "View problem details", so I clicked it. Here's the writings in it, I hope It helps. (The computer was shutdown properly but it says BlueScreen)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\080215-47658-01.dmp
C:\Users\AMD A6 5400k\AppData\Local\Temp\WER-73632-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I have an AMD A6-5400k APU with Radeon HD graphics, No Graphics card and 4 gb of RAM.
I hope I gave enough information to help me fix this problem.
Thank you!
 

Answer:Windows has recovered from unexpected shutdown

8 more replies
Relevance 93.89%

Problem signature:
Problem event name               : BlueScreen

OS version                              : 6.1.7601.2.1.0.256.48
Locale ID                                 : 1033
Additional information about the problems:
BCCode                                    : 7a
BCP1                                        : C041F598
BCP2                                        : C0000185
BCP3                            ... Read more

More replies
Relevance 93.89%

i keep getting these messages occasionally when i start up my computer, sometimes its after my computer has booted up into recovery mode and automatically requested a system restore.

i don't get it! i turned my computer off properly, so why is it an unexpected shutdown?

these are the problem details:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002D4888A
BCP3: FFFFF880009A93A8
BCP4: FFFFF880009A8C00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022812-19999-01.dmp
C:\Users\Thomas\AppData\Local\Temp\WER-47705-0.sysdata.xml

if i click the 'check for solution' button it doesnt do anything either.

i can upload the .dmp and the .xml file if that helps? im just scared of hackers knowing my system info thats all.

thanks

Answer:windows has recovered from an unexpected shutdown

Try this and post in that forum for more help.
Blue Screen of Death (BSOD) Posting Instructions `

2 more replies
Relevance 93.89%

Hello, every time my computer starts it freezes, after reset it shows this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1063

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF88004BB42C1
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\030111-37627-01.dmp
C:\Users\Dixevil\AppData\Local\Temp\WER-31933-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Windows has recovered from an unexpected shutdown

Your Nvidia driver was the cause

1. Uninstall the driver, then use driver sweeper to remove leftover Nvidia display driver files
http://phyxion.net/Driver-Sweeper/Dr...Version-2-9-0/
Then install the latest drivers
http://www.nvidia.com/object/win7-wi...ql-driver.html

2. Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Code:
sptd.sys fffff880`01001000 fffff880`01127000 0x00126000 0x4ad24632 12/10/2009 00:55:14
3. Remove Asus PC Probe, the driver it uses is outdated

Code:
AsIO.sys fffff880`014b4000 fffff880`014bb000 0x00007000 0x47663d55 17/12/2007 13:11:49
4. Remove any Zone Alarm software


Code:
BugCheck 7F, {8, 80050031, 6f8, fffff88004bb42c1}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1992c1 )

2 more replies
Relevance 93.89%

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80053555F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\070310-22401-01.dmp
C:\Users\Tim's\AppData\Local\Temp\WER-57080-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


This is what ive been getting, I reformatted my hard drive yesturday and reinstalled windows 7 but reinstalling windows didnt help. Please help

Answer:Windows has recovered from an unexpected shutdown

This is what we have on BC 124
http://www.sevenforums.com/crash-loc...-what-try.html

1 more replies
Relevance 93.89%

Hi,

my computer keeps on restarting itself ... I am also having problems with conneting to the internet!!
after each restart i get the "Windows has recovered from unexpected shutdown" ,, here's the details

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000030
BCP2: 00000002
BCP3: 00000000
BCP4: 8FA508A5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\091011-30123-01.dmp
C:\Users\Rami\AppData\Local\Temp\WER-61526-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
-----------
Please help me!
here's a zip files needed ... as described in the BSOD thread.

Thank you

Answer:Windows has recovered from unexpected shutdown

can anyone help, please!

5 more replies
Relevance 93.89%

How do I fix this problem on my Windows 7 desktop computer?

this is what's been happening since last weekend! and I've only had my computer since the summer of 2011

what's my problem? it's driving me crazy!

Answer:Windows has recovered from an unexpected shutdown... HELP!

Hello and welcome IAM here mate did you let that check for solution run? or check through a Google for those codes ?

First up I would be doing a chkdsk Disk Check

Lets see what that comes up with - it takes a while to do so be patient.


Oh meant to ask running any security and any of those wonder fix apps by any chance?

5 more replies
Relevance 93.89%

Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 10241Additional information about the problem: BCCode: 7a BCP1: C0416DC0 BCP2: C000000E BCP3: 40E3B860 BCP4: 82DB8913 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1Files that help describe the problem: C:\Windows\Minidump\061613-27471-01.dmp C:\Users\Riad\AppData\Local\Temp\WER-114005-0.sysdata.xmlRead our privacy statement online: http://go.microsoft.com/fwlink/?lin...If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

Answer:windows has recovered from an unexpected shutdown

Turn off the auto-restart feature, then a BSOD will be displayed.

3 more replies
Relevance 93.89%

Hi, my pc is not shuting and after some times it gives this error and here are the details....,
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA80036D9040
BCP4: FFFFF8000453D4D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\101911-13416-01.dmp
C:\Users\Ghazi\AppData\Local\Temp\WER-31371-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

dump files are attached you can check them tooo.

Answer:windows has recovered from an unexpected shutdown

  
Quote: Originally Posted by ghazi


Hi, my pc is not shuting and after some times it gives this error and here are the details....,
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA80036D9040
BCP4: FFFFF8000453D4D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\101911-13416-01.dmp
C:\Users\Ghazi\AppData\Local\Temp\WER-31371-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

dump files are attached you can check them tooo.



Virtually all of these blamed on tcpip.sys. You have several old drivers that may in fact be the issue

Old drivers needing update

Code:
SSPORT.sys 8/11/2005 7:07:32 PM fffff880`08631000 fffff880`08639000 0x00008000 0x42fbda34
PxHlpa64.sys 12/10/2007 7:49:01 PM fffff880`00eb3000 fffff880`00ebeae0 0x0000bae0 0x475dd06d
adfs.SYS 6/26/2008 4:52:37 PM fffff880`02c71000 fffff880`02c89000 0x00018000 0x48640195
netr7364.sys 3/12/2009 11:13:08 PM fffff880`08400000 fffff880`0... Read more

1 more replies
Relevance 93.89%

Thank you in advance for your help

My wife and daughter's computer has frequent crashes.
It may only be coincidence but it seems mostly to happen when my daughter is on Youtube. She just got a Sims gane and is unable to play more than a couple minutes before it crashes.
Somehow, I have a suspicion that it's a video card.
This is a factory refurb of a leased business computer and can't locate anything in device driver

Under sound, video, etc it lists "High Definition Audio Device"
And in Display Adapter "Intel Q35 Express Chipset Family

Event Viewer has several errors related to display
"Display driver igfx has stopped working and successfully recovered"

Here is the error message:

Windows has recovered from an unexpected shutdown.
Problem Event Name BlueScreen
OS Version 6.1.7601.2.1.0.256.48
Locale ID 1033

Addl info
BCCode 119
BCP1 0000000000000001
BCP2 00000000005A177
BCP3 00000000005A15F
BCP4 00000000005A15E
OS Version 6_1_7601
Service Pack 1_0
Product 256_1Click to expand...

Here is my info fron Belarc Advisor:

Operating System System Model
Windows 7 Professional (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 8/23/2013 1:58:43 AM
Boot Mode: BIOS (Secure Boot not supported) Hewlett-Packard HP Compaq dc7800p Small Form Factor
System Serial Number: 2UA8030NYC
Chassis Serial Number: 2UA8030NYC
Enclosure Type: Low Profile Desktop
Processor a Main Ci... Read more

Answer:Windows has recovered from an unexpected shutdown

16 more replies
Relevance 93.89%

This is my aunt's computer and she gets this msg every time she reboots. It greets her on the desktop each time.

Windows has recovered from an unexpected shutdown

Windows can check online for a solution to the problem.

Problem signature
Problem Even Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:

BCCode: cf
BCP1: 9041F9CC
BCP2: 00000000
BCP3: 9041F9CC
BCP4: 00000000
OS Version: 6_1_7100
Service Pack: 0_0
Product 256_1

Answer:Windows has recovered from an unexpected shutdown

Hello,

Please upload for us: http://www.techsupportforum.com/foru...ta-452654.html

1 more replies
Relevance 93.89%

Everytime I leave my 3 yr old PC (Vista pre-installed Home Edition) long enough for it to go into sleep mode, I return and get a message that Windows has recovered from an unexpected shutdown. Below is the error code message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 84B79030
BCP3: 867D5030
BCP4: 84DC2940
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini072310-04.dmp
C:\Users\Linda\AppData\Local\Temp\WER-60715-0.sysdata.xml
C:\Users\Linda\AppData\Local\Temp\WERC33E.tmp.version.txt

Before this all started happening, I uninstalled a free version of Avast and installed Defender Pro 2010 15 in 1 and ran all the scans. I was having some weird stuff happen in Yahoo e-mail and thought that maybe the free antivirus program wasn't catching a virus. I don’t know if that was just coincidental or had something to do with the install of the new software. I also did a couple of Windows updates that I was prompted to do. I started having issues with Internet Explorer shutting down at first.

I did a system restore to a point prior to what I thought were the Windows Updates, but now am left with the Windows shutting down error and am at a loss for how to correct it.

I ran my HP’s diagnostics tools and scanned the system hardware and motherboard and all tests were passed... Read more

Answer:Windows recovered from an unexpected shutdown

I have never heard of Defender Pro. There a lots of fake antivirus programs floating around, and they do absolutely nothing to remove infections. Before buying an antivirus program, check reviews by reputable magazine sites like pcmag.com. Also take a look at http://www.av-comparatives.org/ which run antivirus tests.
 

2 more replies
Relevance 93.89%

I think my laptop is crashing when it tries to go to sleep on opening the laptop it shows that windows was not shutdown correctly.


Looking at Action Center I can see a reference to a X64_0x9F_3_Driver_netw5v64_IMAGE_tcpip.sys I have tried rolling back the drivers of the wireless card with out any joy

roblem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004693060
BCP3: FFFFF800043E74D8
BCP4: FFFFFA80043AD4E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x9F_3_Driver_netw5v64_IMAGE_tcpip.sys
Server information: f3acb9e5-a542-4d77-b44b-0ef563f43bc8


I have attached the BOSD dumps and other files please let me know if you need any thing else.


Thank you for your hints and tips

Answer:windows has recovered from an unexpected shutdown

Boot in safe mode and error check the drive. Try that for starters.

6 more replies
Relevance 93.89%

Hello everyone,

I have been facing this crash issue for quite sometime(almost 6 months) and i have not delved deep to scrutinize it, until now.

There have been many a discussion about debugging your dump file, but having no prior experience with it, i think i am just gonna upload it here for some expert to shed some light on the cause.

The symptoms are that my Lenovo laptop starts okay, but after the official logo, the machine never boots.This continues for may be an hour or even a day after which it normally boots and gives a problem log.

I have attached with this thread the required screenshots and the dump file.

It would be of great help, if anyone here gives an idea about the root cause of the problem.

Thanks

Answer:Windows has recovered from an unexpected shutdown.

Did you miss the information at the top of the screen which tells you exactly what to do to get BSOD help?

5 more replies
Relevance 93.89%

I've reinstalled newest nvidia drivers, removed daemon tools, don't have pc probe installed only ASUS AI suite but the pc keep freezing on start, where is the problem?

Answer:Windows has recovered from an unexpected shutdown again

0x7f_8_nt!KiDoubleFaultAbort - caused by MS kernel driver.


1. Uninstall or update Asus PCProbe
AsIO.sys Mon Dec 17 04:11:49 2007


2. Update Saitek drivers
Saibad64.sys Mon Oct 27 23:56:15 2008
SaibVdAd64.sys Mon Oct 27 23:56:20 2008


3. Update Realtek LAN drivers
rtl8187.sys Wed Dec 09 04:16:39 2009
Rt64win7.sys Thu Feb 26 04:04:13 2009




4. Replace Lavasoft with MSE

https://www.microsoft.com/security_essentials/


5. Unistall Daemon Tools
sptd.sys Sun Oct 11 16:55:14 2009
DuplexSecure - FAQ






Crash Dumps:


Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\DMP\030811-37003-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`03617000 PsLoadedModuleList = 0xfffff800`0385ce90
Debug session time: Tue Mar 8 10:50:29.870 2011 (UTC - 5:00)
System Uptime: 0 days 0:05:03.446
Loading Kernel Symbols
...............................................................
................................................................
......................... Read more

1 more replies
Relevance 93.89%

What is happening??? I really need help, I cannot allow my computer to fail while I am DJ'ing my gigs!! It is happening more and more lately, and I just re-installed windows from scratch. This never happened before I re-installed windows. Help!

Answer:Windows has recovered from an unexpected shutdown

Are you shutting down properly (start > shut down) or are you just pressing the power button?

7 more replies
Relevance 93.89%

I was online, and computer restarted out of nowhere and then got this message. I've read others posts on here and also the fixes.. I have one question. When you say check your device manager for ! or red X.. I'm not quite sure where to look for these....? do I just click all the + signs, or just the one for Disk Drives...? Thanks for any help..

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 94944C7C
BCP3: C5F27AE0
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini012613-01.dmp
C:\Users\Andy\AppData\Local\Temp\WER-60559-0.sysdata.xml
C:\Users\Andy\AppData\Local\Temp\WERA707.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
 

Answer:Windows Has recovered from an unexpected shutdown

To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.

Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.

In your Search area, just put in Device manager and it should pop up for you, just click on it then.
 

2 more replies
Relevance 93.89%

Hi, I bought a new toshiba satellite laptop and a blue screen shutdown and restart has occured 3 times..last time when I was playing a game. I'm so worried that it might be something wrong with the laptop (but it's new). So what could be the problem ??

I have the minidump file folder and I attached it to anyone who can offer any kind of help or advice to get rid of this problem...

HELP as soon as possible will be very much appreciated. Thanks

Answer:Help-Windows has recovered from an unexpected shutdown

There's only one memory dump in the folder - is that all that's in the folder on your computer?
If there are more, please upload them with your next post.

The lone dump file blames: xusb21.sys - a component of your XBox USB wireless controller

I would suggest uninstalling the program related to this component and see if that stops the BSOD's

Summary of the BSOD:

Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Apr 7 09:52:23.370 2010 (GMT-4)
System Uptime: 0 days 1:14:23.915
*** WARNING: Unable to verify timestamp for xusb21.sys
*** ERROR: Module load completed but symbols could not be loaded for xusb21.sys
BugCheck 1000007E, {ffffffffc0000005, fffff880050c5a03, fffff880031c4538, fffff880031c3d90}
Probably caused by : xusb21.sys ( xusb21+2a03 )
PROCESS_NAME: System
BUGCHECK_STR: 0x7E

4 more replies
Relevance 93.89%

I have windows 7 home premium dell latitude d630 2 days ago i turned on my computer to this message. ive tried many fixes on my own and still nothing. computer shop wont touch it weird!? can you pleeeeease help?
 

Answer:windows has recovered from unexpected shutdown

check the event logs and post what errors you are getting.
 

1 more replies
Relevance 93.89%

Join Date: Aug 2013
Posts: 1
OS: Windows 7 Home Premium 64-bit Operating System


Windows has recovered from an unexpected shutdown
I am running Windows 7 64-bit on a Dell laptop. The systems shutdown for no apparent reason and goes back to log in screen. When I reboot, this is the message I get:-
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880068A01B8
BCP3: FFFFF88003B66998
BCP4: FFFFF88003B661F0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\081713-18673-01.dmp
C:\Users\Dell\AppData\Local\Temp\WER-60871-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Windows has recovered from an unexpected shutdown

Please follow the Blue Screen of Death (BSOD) Posting Instructions

1 more replies
Relevance 93.89%

Dear all,

For the past few days I have been facing this error message literally 20-30 seconds into loading a game, in this instance: Skyrim and Fallout New Vegas. This is what happens.

Startup computer like normal. The PC can stay idle, go online, and play other simple games for an indefinite amount of time, so I guess it cant be any hardware/power issue.

Upon starting one of the two abovementioned games however, PC is still fine, but then once i load a saved game, I can last for about 20-30 seconds only before my monitor goes instantly black. My CPU is still on, but there seems to be no way to ressuscitate it short of powering it down, then starting up again. This happens for starting new games, loading different saves, etc. I don't know if its even relevant, but I am not running any mods on either of these highly moddable games.

Once I'm back in windows, I get this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 100000ea
BCP1: FFFFFA8008BF78C0
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\122611-18548-01.dmp
C:\Users\Ziqyel\AppData\Local\Temp\WER-61152-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our... Read more

Answer:Windows has recovered from an unexpected shutdown

Both crashes due to atikmdag.sys . Get an AMD/ATI driver from your computer manufacturer, or roll back to the previous one.
 

2 more replies
Relevance 93.89%

Hello

I am having the same problem....
I have just reloaded Windows7 64bit to see if that will solve the problem. Its basically a slick boot. Just reinstalled Office 2007 Student Edition and uTorrent. I have a Toshiba P505-S8945.

Thats it. Here is the basics of the problem

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002A0E477
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040210-22120-01.dmp
C:\Users\Scotty\AppData\Local\Temp\WER-51636-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Here is a copy of the dump file from my public skydrive folder
040210-22120-01.rar - Windows Live

Answer:Windows has recovered from an unexpected shutdown

  
Quote: Originally Posted by truehack2


Hello

I am having the same problem....
I have just reloaded Windows7 64bit to see if that will solve the problem. Its basically a slick boot. Just reinstalled Office 2007 Student Edition and uTorrent. I have a Toshiba P505-S8945.

Thats it. Here is the basics of the problem

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002A0E477
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040210-22120-01.dmp
C:\Users\Scotty\AppData\Local\Temp\WER-51636-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Here is a copy of the dump file from my public skydrive folder
040210-22120-01.rar - Windows Live


This crash was caused by your network driver ( NETw5s64.sys. download and install a fresh copy and let us know if that doesnt fix it.

Ken


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\040210-22120-01.dmp]
Mini Kernel Dump File: Only registers and stack trace ... Read more

2 more replies
Relevance 93.89%

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFFA8005F8AD6D
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\051409-17284-01.dmp
C:\Windows\Temp\WER-24273-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Hello I am having this problem every time that I start flashget to download files over the night. Every morning I wake up there is unexpected shutdown.

I noticed when I am using flashget for a long time the memory usage going up and up and I think when it goes to 4GB there is a system shutdown.

Anyone familiar or having the same problem and have a possible fix for that.

Regards

Answer:Windows has recovered from an unexpected shutdown

The most common causes for a STOP 0xd1 error are:
- bad/corrupted device driver
- RAM issues
- damaged paging file

We can take a look at the minidump files to see if there's any obvious issues. Just zip them up and upload them in your next post.

While you're waiting I'd suggest that you uninstall FlashGet, then download a fresh copy and install that.

9 more replies
Relevance 93.89%

hello guys, its my first post and i dont have any idea what to do so i help me out with my problem.
Here's the error displayed by windows on re-start of my system:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000014
BCP2: 00000002
BCP3: 00000000
BCP4: 8C0FABF2
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120413-20373-01.dmp
C:\Users\RustyMind\AppData\Local\Temp\WER-38126-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Can any one elaborate the problem and suggest me what to do next??
Thanks in advance.
Regards-na2us

Answer:Windows recovered from unexpected shutdown

Hello na2us and welcome to Seven Forums.

It would help our BSOD experts if you could follow the posting instructions in this tutorial. Diagnosing/fixing BSOD issues can be complicated and the tutorial will help the experts give you the best possible assistance.

Blue Screen of Death (BSOD) Posting Instructions

You could also check for damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two) in this tutorial. If any problems are found, run the scan at least 3 times and reboot your computer immediately after each scan. You could include the SFC scan results, error messages, etc along with the BSOD info.

SFC /SCANNOW Command - System File Checker

2 more replies
Relevance 93.89%

I'm running vista home basic on a dell inspiron 1501 laptop. I've used this computer for almost a year now, but suddenly I keep getting these blue screen shutdowns. I don't know what all the problem details mean and I was hoping someone could help me. It's happened about 5 times in the last month. Here's the problem details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000000
BCP2: 00000002
BCP3: 00000008
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini060408-01.dmp
C:\Users\Brian\AppData\Local\Temp\WER-63000-0.sysdata.xml
C:\Users\Brian\AppData\Local\Temp\WERD1B2.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

Any help to get this problem solved would be appreciated!!!

More replies
Relevance 93.89%

Please help!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002FB53E1
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031311-18688-01.dmp
C:\Users\Mridul\AppData\Local\Temp\WER-19905-0.sysdata.xml

Attached are all the files.

Answer:windows has recovered from an unexpected shutdown

Hello,
If you have ZoneAlarm installed, see... STOP 0x7F (UNEXPECTED_KERNEL_MODE_TRAP)

Please remove AVG including Identity Protection - known cause of BSOD on some Windows 7 Systems. Run this removal tool when AVG is removed: AVG - Download tools
Replace with MSE, please: http://www.microsoft.com/security_essentials/

Remove Daemon Tools/Alcohol 120%. They use a file sptd.sys, which is notorious of causing BSOD with Windows 7. Run this SPTD uninstaller when you are done: DuplexSecure - Downloads
Select Uninstall; do not select reinstall

Use MagicDisc as an alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Update your Creative Sound - here

Code:
fffff880`06bb6000 fffff880`06beb000 CT20XUT CT20XUT.SYS Thu Apr 09 21:47:24 2009 (49DDC42C)
fffff880`06ad8000 fffff880`06b86000 ctac32k ctac32k.sys Wed Jul 02 20:38:22 2008 (486B3E7E)
fffff880`046fa000 fffff880`0479f700 ctaud2k ctaud2k.sys Thu Apr 09 21:46:11 2009 (49DDC3E3)
fffff880`06c4b000 fffff880`06da8000 CTEXFIFX CTEXFIFX.SYS Thu Apr 09 21:47:19 2009 (49DDC427)
fffff880`06b9b000 fffff880`06bb6000 CTHWIUT CTHWIUT.SYS Thu Apr 09 21:47:27 2009 (49DDC42F)
fffff880`015cc000 fffff880`015fd000 ctoss2k ctoss2k.sys Thu Apr 09 21:44:01 2009 (49DDC361)
fffff880`04600000 fffff880`04608000 ctprxy2k ctprxy2k.sys Thu Apr 09 21:46:13 2009 (49DDC3E5)
fffff880`06aa0000 fffff880`06ad8000 ctsfm2k ctsfm2k.sys Thu Apr 09 21:43:48 2009 (49DDC354)
Update your Intel Matrix Storage Driver - here

... Read more

1 more replies
Relevance 93.89%

Computer is only a couple months old. Get this error whenever when I have left the computer for a extended period of time so that it asks me for my User account password to sign back in. Once I sign in my desktop has closed whatever I was working on and this error is there.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8800494D817
BCP3: FFFFF88008B15900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\021311-16723-01.dmp
C:\Users\Rodger\AppData\Local\Temp\WER-45064851-0.sysdata.xml

Hope yall can help thank you

Answer:Windows has recovered from a unexpected shutdown

here is the dump file also

2 more replies
Relevance 93.89%

Please help me if you can.

Asus X53SR notebook stock build.

I just bought a used laptop ^ from a friend and it works fine except for random
freezing and shutdowns that result in the "windows has recovered from an unexpected
shutdown" error message. The computer came with Vista ultimate but I gave it a
fresh format-reinstall anyway and had the same problem. Over the course of a few
days the computer got excruciatingly slow and unstable. Yesterday I decided to
upgreade with a clean format-reinstall of Windows 7 ultimate. It worked fine all day
yesterday but just about an hour ago it froze, shutdown, and came up with the
error message.
Now as time goes on (1 hour) its getting slower and everything keeps freezing.
I just had to restart in safe mode with networking to edit this post.

I read in some other posts about how these things are diagnosed so I am including
some logs (minidump log and Belarc advisor) in my post that I think will be helpful.

Thank you and I will check back later.

Answer:Help-windows has recovered from an unexpected shutdown

  
Quote: Originally Posted by MrJay81


Please help me if you can.

Asus X53SR notebook stock build.

I just bought a used laptop ^ from a friend and it works fine except for random
freezing and shutdowns that result in the "windows has recovered from an unexpected
shutdown" error message. The computer came with Vista ultimate but I gave it a
fresh format-reinstall anyway and had the same problem. Over the course of a few
days the computer got excruciatingly slow and unstable. Yesterday I decided to
upgreade with a clean format-reinstall of Windows 7 ultimate. It worked fine all day
yesterday but just about an hour ago it froze, shutdown, and came up with the
error message.
Now as time goes on (1 hour) its getting slower and everything keeps freezing.
I just had to restart in safe mode with networking to edit this post.

I read in some other posts about how these things are diagnosed so I am including
some logs (minidump log and Belarc advisor) in my post that I think will be helpful.

Thank you and I will check back later.


Hi and welcome

this crash was probably caused by a critical process failing (winiint)

I would

run a system file check to verify and repair system files
type cmd in seearch>right click and run as admin>sfc /scannow

You also have a feew old drivers that can use to be updated

they are

Code:
secdrv.SYS 0x976c2000 0x976cc000 0x0000a000 0x45080528 9/13/2006 8:18:32 A... Read more

9 more replies
Relevance 93.89%

Code:
Windows has recovered from an unexpected shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004AEB060
BCP3: FFFFF80004ABC4D8
BCP4: FFFFFA8003D89E10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\122609-24476-01.dmp
C:\Users\mohammed\AppData\Local\Temp\WER-54397-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Hi,
I bought a new HP Laptop about 2 months ago, I start getting this problem recently, I don't know the cause nor the solution :\
I leave the laptop in the evening in sleeping mode and I woke up in the morning finding this problem.
so please if anybody can help me...
Thank you

Answer:Windows has recovered from an unexpected shutdown

Please zip up the contents of the C:\Windows\Minidump directory.
Then upload/attach the .zip file into your next post. Use the paperclip icon to attach things.

I'd also suggest running these tests:





Quote:
H/W Diagnostics:
Please start by running these hardware diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link)
http://www.carrona.org/hddiag.html (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: http://www.carrona.org/malware.html (read the details at the link)

8 more replies
Relevance 93.89%

Get this error whenever when I have left the computer for a extended period of time so that it asks me for my User account password to sign back in. Once I sign in my desktop has closed whatever I was working on and this error is there.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8800494D817
BCP3: FFFFF88008B15900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\021311-16723-01.dmp
C:\Users\Rodger\AppData\Local\Temp\WER-45064851-0.sysdata.xml

Hope yall can help thank you

Answer:Windows has recovered from a unexpected shutdown

Post in the Crashes and Debugging forum to upload the mini dump. Follow the instructions in the Blue Screen of Death (BSOD) Posting Instructions.

8 more replies
Relevance 93.89%

Hi!

I have a problem - recently my computer is getting BSODs very often. Actually this is maybe from a day or two. During this time I have only downloaded some files using uTorrent and not installed anything. The crashes happen during idle time with only the torrents working, but today also during work with my browser.

So here's the text from the latest recovery from unexpected shutdown:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1026

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800031E8477
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011010-15865-01.dmp
C:\Users\MetalGearRex\AppData\Local\Temp\WER-29983-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Another problem I observe is that from about the same period I have some strange problems with my internet - I am using a wireless router to connect to my ISP and it has worked flawlessly for about 2-3 weeks. At the moment though, from time to time, my internet stops working (mainly noticing that through my uTorrent program that is in "Not responding" state). I found a ... Read more

Answer:Windows has recovered from an unexpected shutdown

  
Quote: Originally Posted by MetalGearRex


Hi!

I have a problem - recently my computer is getting BSODs very often. Actually this is maybe from a day or two. During this time I have only downloaded some files using uTorrent and not installed anything. The crashes happen during idle time with only the torrents working, but today also during work with my browser.

So here's the text from the latest recovery from unexpected shutdown:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1026

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800031E8477
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011010-15865-01.dmp
C:\Users\MetalGearRex\AppData\Local\Temp\WER-29983-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Another problem I observe is that from about the same period I have some strange problems with my internet - I am using a wireless router to connect to my ISP and it has worked flawlessly for about 2-3 weeks. At the moment though, from time to time, my internet stops working (mainly noticing that throu... Read more

2 more replies
Relevance 93.89%

I am having problems with windows shutting down instead of sleeping and I get the below error message on reboot. Ive tried downloading chipsets and drivers and nothing seems to be helping. Any suggestions?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8800518989C
BCP3: FFFFF88002DD2790
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091810-18657-01.dmp
C:\Users\Nickson\AppData\Local\Temp\WER-172771-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Windows has recovered from an unexpected shutdown

Welcome to SF!

Please follow these directions: http://www.sevenforums.com/crashes-d...tructions.html

Thanks!

~JK

9 more replies
Relevance 93.89%

Hi Everyone,
I keep getting the error message Windows has recovered from an unexpected shutdown. This usually happens after the computer is put to sleep or shutdown. I have been looking through the forums, but I think I need some help with this. I have tried to attach the DMP file to this post but it keeps telling me that I don't have permission (access denied).

Here is the error message;

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: a
BCP1: 0000000000002C38
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800034CD365
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072611-42759-01.dmp
C:\Users\[username]\AppData\Local\Temp\WER-269803-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any help is appreciated!

Answer:Windows has recovered from an unexpected shutdown

you must zip the dump file before attaching it
Screenshots and Files - Upload and Post in Seven Forums

2 more replies
Relevance 93.89%

My laptop keeps on randomly shutting down, showing me the Blue Screen and then restarting.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 3A30327C
BCP2: 00000002
BCP3: 00000000
BCP4: 8724267E
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\121409-20576-01.dmp
C:\Users\Dino\AppData\Local\Temp\WER-37502-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

This is what I keep recieving upon restart, its really annuying me and I cant fix it.

PLEASE HELP!!!

Answer:Windows has recovered from an unexpected shutdown

Hi Dino15 Welcome to Seven Forums ,

First we need to dump to see what is going on with the system. The below thread will help you find it

http://www.sevenforums.com/crash-loc...d-problem.html

4 more replies
Relevance 93.89%

Hello everyone,

I'm sorry to make a new thread, but I'm not that good in the language and really don't know what to do.
I've had this problem like for times and really don't know what's going on with my new Vaio VPCCW17FX. I'm attaching the minidump files that I've on my sys.

Thanks

Answer:Windows has recovered from an unexpected shutdown

Making a new thread is the correct thing to do.

The dump files point to nvlddmkm.sys a part of your nVidia display driver package. Please do the following:
- download a fresh copy of the latest version of this driver from Welcome to NVIDIA - World Leader in Visual Computing Technologies
- uninstall the current version from your system
- install the freshly downloaded version
- check to see if you have any further BSOD's

Additionally, please update these older drivers:

Code:
SFEP.sys Fri Aug 03 01:35:53 2007
regi.sys Mon Apr 16 11:19:10 2007
Here's a copy of the summary of the BSOD's:

Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec 15 18:33:08.685 2009 (GMT-5)
System Uptime: 0 days 7:35:53.667
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BugCheck F7, {fff4f8a102f1b8d1, 2b992ddfa232, ffffd466d2205dcd, 0}
Probably caused by : nvlddmkm.sys ( nvlddmkm+120cc6 )
DEFAULT_BUCKET_ID: GS_FALSE_POSITIVE_MISSING_GSFRAME
PROCESS_NAME: System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Dec 16 22:10:59.986 2009 (GMT-5)
System Uptime: 0 days 2:05:26.296
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BugCheck F7, {fff4f8a102f1b8d1, 2b... Read more

1 more replies
Relevance 93.89%

I send Minidump. Hope guys help me. P.S Windows 7 recovered from an unexpected shutdown when I play game.
Download 101010-17581-01_Minidump.zip

Answer:Windows has recovered from an unexpected shutdown

Maza sparta - 400 second left. Can you attach on this server with this thread?

9 more replies
Relevance 93.89%

Hi all - having a serious problem with Bluescreen. Seems Windows after falling asleep, reboots and then posts this message upon login:

Windows has recovered from an unexpected shutdown.
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Ive zipped the XML and MiniDump files to this post that may contain additional information about the crashing. Unfortunately, I dont know how to read these files, or get much from them.

Thanks for any help you can provide!

Answer:Windows has recovered from an unexpected shutdown

Code:
On Tue 2009-12-22 17:30:21 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x1000007E (0xC0000005, 0x90E61700, 0x807B5770, 0x807B5350)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Dump file: C:\Windows\Minidump\122209-55692-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 195.62
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 195.62
The driver at fault is the graphic driver. Is it fully updated from nVidia's website?
Welcome to NVIDIA - World Leader in Visual Computing Technologies

EDIT

But seeing the version in the little report, you are up-to-date... maybe someone with more expertise can help you out.

9 more replies
Relevance 93.89%

I have a Dell Sudio Laptop 1749. For the past 2 weeks my laptop freezes at times for a matter of minutes. Each time I either start my laptop or wake it from sleeping, I get the following message: 
 
Problem signature:
  Problem Event Name:  BlueScreen
  OS Version:  6.1.7601.2.1.0.768.3
  Locale ID:  1033
 
Additional information about the problem:
  BCCode:  9f
  BCP1:  0000000000000003
  BCP2:  FFFFFA80048E4060
  BCP3:  FFFFF8000400E518
  BCP4:  FFFFFA8008EF9010
  OS Version:  6_1_7601
  Service Pack:  1_0
  Product:                768_1
 
I would appreciate any help. Thank you.

More replies
Relevance 93.89%

I see from other reports that this is a common problem. However, the BCP number sequence seems to change and I have no idea what any of it means. I would really appreciate it if someone could explain to me what is making my pc unhappy.

At first I thought that maybe my monitor was going bad because I turn off my monitor when I leave my computer and once I returned then I could not get the pc to wake up. So hours later I decided to reboot but my computer would not reboot either so I had to unplug it and then reconnect and reboot. That is when I received this bluescreen error message which must have come up while my pc was sleeping.

My Dell computer is 4 years old. Could it be the power supply?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFFA80072D9FF8
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001462034
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\061315-23790-01.dmp
C:\Users\Sweet Pea\AppData\Local\Temp\WER-59249-0.sysdata.xml

Answer:Windows has recovered from an unexpected shutdown

Hi there,

We need this information to help you out,

Blue Screen of Death (BSOD) Posting Instructions

5 more replies
Relevance 93.89%

Hello, I got "Windows has recovered from an unexpected shutdown" today. So, I would need your help to find out how it cause and solve. Thank you.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88000E96F0F
BCP3: FFFFF8800B9D2398
BCP4: FFFFF8800B9D1BF0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112713-20467-01.dmp
C:\Users\Donna\AppData\Local\Temp\WER-159869-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Windows has recovered from an unexpected shutdown

Code:
BCCode: 1000007e
Start with the following:

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.

You will be prompted whether you wish to schedule a chkdsk scan at next startup, type 'Y' and hit enter. Now restart your computer and chkdsk will automatically run. Take note of any messages, and post them back here.

More detail: Disk Check

2 more replies
Relevance 93.89%

? OS - Windows 7 (original OS)
? 64 bit
? OEM version
? Age of system - 6 months approx
? Age of OS installation - 6 months (since new)

? CPU - Pentium Dual Core E5800 3.2G
? Video Card- ATI Radeon HD5450
? MotherBoard - ASUS P5G41T-M LX2 series
? Power Supply - dont know (sorry)

? System Manufacturer - Zoostorm (bought from ebuyer as a base pc)
? Exact model number - Zoostorm Business Desktop PC - Desktops | Ebuyer.com

i hope this is enough information, thanks for looking!

Answer:windows has recovered from an unexpected shutdown

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+ - Windows 7 Forums
2. Prime95 - Run all three tests for 3-4 hours each or until fail - Hardware - Stress Test With Prime95 - Windows 7 Forums
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests


Code:
ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)
A known BSOD maker in Windows 7. The 2005 version of this driver is known to cause BSOD on Windows 7 systems.
Download the ATK0110 utility from here - ASUSTeK Computer Inc. -Support- Drivers and Download P5G41T-M LX2/GB
Expand the "Utilities" tab and it will be the first one
After you install it browse to C:\windows\system32\drivers and check the properties of ASACPI.sys and make sure it now says 2009.


BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Mar 1 05:15:31.005 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:07.628
Probably caused by : ntkrnlmp.exe ( nt!CmpFindNameInListWithStatus+ab )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
PROCESS_NAME: System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0x7E
FAILURE_BUCKET_ID: X64_0x7E_nt!CmpFindNameInListWithStatus+ab
???????????????????????????????????... Read more

1 more replies
Relevance 93.89%

hi..i am using Windows 7 32 Bit os. Here i have this problem. Please help me.

Answer:Windows has Recovered from an unexpected shutdown

You should follow the instructions at the top of the page. Your image doesn't even show the bug code. In the mean time, bring your Windows up-to-date.

4 more replies
Relevance 93.89%

Hello

i recently reinstalled windows and i've been getting random blue screen crashes all with same error

any help would be apreciated

i've included everything i know i should, if i missed something let me know

Answer:Windows has recovered from an unexpected shutdown

You might try running this - it's free:
Resplendence Software - WhoCrashed, automatic crash dump analyzer
Jim

2 more replies
Relevance 93.89%

Hye everyone! I have a big big problem to my laptop. I just bought my laptop yesterday at my hometown and went to travel to my college. When I try to open my laptop, after 30 minutes,sometimes longer, it restart by itself. And after I open the windows, it gives me this error :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA80065D9000
BCP2: 0000000000000000
BCP3: FFFFF88005454421
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091810-20186-01.dmp
C:\Users\DELL\AppData\Local\Temp\WER-46347-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Im really dunno about this and how to solve it !! Someone can help me please? I need to do what...?

Answer:Windows has recovered from an unexpected shutdown

Give is this information.
http://www.sevenforums.com/crashes-d...tructions.html

If it is not corrected, without additional cost, by end of weekend, bring it back.

9 more replies
Relevance 93.89%

Yep, same as everyone else. It shuts down at random times when in sleep mode.
I've attached the necessary files. Hope you can help.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFF8A00ACB3608
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001162039
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\081511-21403-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-55598-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


If the zip files are too big, please direct me to instructions on how to fix it.
Thank you for your time!!
---Dan

Answer:Windows recovered from an unexpected shutdown

  
Quote: Originally Posted by Dharmadan


Yep, same as everyone else. It shuts down at random times when in sleep mode.
I've attached the necessary files. Hope you can help.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFF8A00ACB3608
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001162039
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\081511-21403-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-55598-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


If the zip files are too big, please direct me to instructions on how to fix it.
Thank you for your time!!
---... Read more

9 more replies
Relevance 93.89%

Hello All,

Not sure if this is a software or hardware issue so if I've posted in the wrong forum please let me know.

I'm running Windows 7 Professional 64-Bit

I noticed my problem occurred when I was on Google Maps Street view looking around. My computer suddenly went to the blue screen and then restarted. Upon restart it went to the black screen saying do you want to start Windows up normally with a countdown clock. I just press enter and I'm up and running again.

This has happened three times and each time I was on Google Maps.

Once I'm logged in again there is a Windows Dialogue box that says, Windows has recovered from an unexpected shutdown.

This is the information it provides.

Problem Signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105

Additional Information about the Problem:
BCCode: a
DCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002E2133E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I'm not sure if this is useful or not but any assistance would be helpful.

Thanks in advance,
Global2004
 

Answer:Windows Has Recovered From An Unexpected Shutdown

You need to attach your Minidump file which should be in C:\Windows\Minidump\
 

7 more replies
Relevance 93.89%

Hello I am having this problem many times when I'm trying to connect to my vpn account
the bluescreen appears and after reboot i have this message
can anyone help me with this problem?
regards

my last dump file: Attachment 147182
all of my dump files: Attachment 147181

Answer:Windows has recovered from an unexpected shutdown

Hello there,you can simply attach the files to the forum. In 4shared you got to wait xx seconds to download the file.
Screenshots and Files - Upload and Post in Seven Forums

6 more replies
Relevance 93.89%

For the past week or so my computer has had trouble shutting down. Usually at night I shut my computer down and reboot it the next morning. Lately, my computer has been freezing at shutdown and I'm pretty sure it eventually goes to a BSOD. When I reboot and login I get a message saying "Windows has recovered from an unexpected shutdown." Does anybody know what is going on? 
 
Thanks.

Answer:Windows has recovered from an unexpected shutdown

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

8 more replies
Relevance 93.89%

Recently every time that I boot my system I get the above message. The detail reports a blue screen crash even though none is seen:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 4a
BCP1: 0000000077A4132A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800C901CA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\022414-29842-01.dmp
C:\Users\beacon\AppData\Local\Temp\WER-37237-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt​
Blue Screen View seems to link it to ntoskrnl.exe

I'm running Bitdefender and Look n Stop firewall. No other security software.

I had to make amendments to my registry recently to allow a WD TV Live box to function correctly - it involved changing the keys related to anonymous user login for windows file sharing, and I have also added a key that adds "run as administrator" to the right click context menu. The problem doesn't seem to be related to those changes, but when I tried to reimport the old registry keys to eliminate that as a possible cause I got an error and the import failed because the registry keys were in use. Even trying to import the backup in sa... Read more

Answer:Windows has recovered from an unexpected shutdown

Can you point on what was installed prior to the recent bluescreen? According to the BSOD index for the 0X04A code points to a driver installed as the culprit. Can you do system restore when everything was working flawlessly? http://www.carrona.org/bsodindx.html#0x0000004A
 

3 more replies
Relevance 93.89%

Toshiba Satellite
Win_7 Home Premium x32
- external HD as data storage via a mains powered hub

When I awaken the laptop from "Sleep" sometimes a blue screen appears with DOS style message...
"Windows has experienced ... Windows Explorer" ??
... within about 4 seconds the blue-alert is gone and Windows continues to boot (not enough time to read the screen)

When Desktop opens another dialog shows
"Windows has recovered from an unexpected shutdown"
... with a button to "Check for Solutions" ... in the past when I click this button I wait for <2 minutes and then the dialog disappears, and everything is sweet after that.

Today the same again..
Cold boot > laptop goes to sleep in its allotted time without me using the laptop > tap space bar > "Windows Explorer has encountered a problem and must close"
All this without me using the laptop other than to start the laptop.

Copied this from the Windows has recovered from an unexpected shutdown" text box ...


   Note
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 7f
BCP1: 00000000
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102213-13416-01.dmp
C:\Users\Owner\AppData\Local\Tem... Read more

Answer:Windows has recovered from an unexpected shutdown

That BCCode turned up quite a few listing on a search on this forum,
Windows 7 Forums is the largest help and support community, providing friendly help and advice for Microsoft Windows 7 Computers such as Dell, HP, Acer, Asus or a custom build. - Search Results for BCCode: 7f

9 more replies
Relevance 93.89%

I have a laptop, running Win 7, that has worked fine for well over a year. All of a sudden, it won't run for more than about 10 minutes before it randomly shuts down and restarts. Here's the error log that popped up last time it did this:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 00000000006D0061
BCP4: FFFFFA800A2DD710
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\120911-19500-01.dmp
C:\Users\Ryan\AppData\Local\Temp\WER-79529-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Any ideas? I would love some help! If anyone has any suggestions, I would be really, really grateful.
 

Answer:Windows has recovered from an unexpected shutdown

The first thing I would do is update the graphics card driver. What's the make/model# of your laptop?
 

2 more replies
Relevance 93.89%

-or something like that!
My Win 7 computer displays a “Windows experienced an unexpected shutdown” every time it starts. After about a week of this, it would suddenly restart, without warning, again, displaying this notice. A few days later, I would get the blue screen when it started. System restore doesn’t work. It goes through the motions, but displays a notice that it was unable to restore the computer & no files have been altered.
Now, my AVG anti-virus is not working. The icon is white instead of coloured, & when I tried to download the latest AVG 2014 free, it froze up about 60% along the install progress bar.
Can anyone help?

Answer:Windows has recovered from an unexpected shutdown

First thought was graphics driver. Has windows update, or any other program, updated your GPU? If so go to device manager and roll back the driver. Second thought is malware. If you can still download then download these two,
sas free version
Malwarebytes free.
Run SAS iun safe mode, remove threats. Reboot to normal mode and run Malwarebytes. Remember to update both before scanning.

10 more replies
Relevance 93.89%

my computer just shut off and when i turned windows back on i got this message:

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002C906E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\082110-26301-01.dmp
C:\Users\M\AppData\Local\Temp\WER-59654-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

How do i decipher this and figure out what went wrong with good ol' windows?
 

Answer:Windows has recovered from an unexpected shutdown

You could go to C:\Windows\Minidump\082110-26301-01.dmp and upload the DMP file for review here.You can also go to the event viewer "Control Panel / Administrative Tools / Event Viewer". Open Windows Logs and post some of the latest problem logs here.
 

1 more replies
Relevance 93.89%

Hi there,

Before I explain my problem, I want to say I have read other topics concerning this problem, I just haven't been able to found an answer to it

I believe this somehow has something to do with the connection to my network. Sometimes when I start up IE, it will ask to connect. When I click connect, it gives me a choice between networks I can connect to. When I then type in my username and password, I get the blue-screen. I believe the blue-screen itself has some advice how to solve it, but it goes away so quickly I can never read it The weird thing this only happens sometimes. I mostly just plug-out and plug-in my internet cable and then it usually works

The exact message I get when Windows as recovered is this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1043
Additional information about the problem:
BCCode: d1
BCP1: 00000000
BCP2: 00000002
BCP3: 00000000
BCP4: 826CF52A
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini121308-01.dmp
C:\Users\Guus Evers\AppData\Local\Temp\WER-63008-0.sysdata.xml
C:\Users\Guus Evers\AppData\Local\Temp\WERB163.tmp.version.txt

Does anyone have any idea at all on how to solve this?

Thanks in advance.

Guus.

PS: If there is already an answer posted somewhere, excuse me for apparantly not looking good enough In that case, please direct me to the solution.
 

Answer:'' Windows recovered from an unexpected shutdown''

Hi, Rattenhoofd
Yes, this dialog box is exactly related to your Blue Screen of Death, a.k.a Stop Error a.k.a System Failure a.k.a Bug Check and the information which you provided here from the error dialog box are exactly those which can be derived from the blue screen.

To see the blue screen completely, open Control Panel, open System, go to Advanced tab and click Settings button in the Startup and Recovery section. From System Failure section, uncheck Automatically Restart checkbox.

Now, I believe your Stop Error to be 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL. This error happens when a serious system-level driver commits a very serious error.

Now, to solve this, you must find out which driver is this. If blue screens mentions a file name, please tell us here. You can look up your past blue screens from Event Log (Control Panel, Administrative Tools), System log. Find the failure entry and see it mentions any driver name.

You can also try posting the companion logs mentioned in your post (C:\Users\Guus Evers\AppData\Local\Temp\WER-63008-0.sysdata.xml and
C:\Users\Guus Evers\AppData\Local\Temp\WERB163.tmp.version.txt) here for further analysis.

Once you found the guilty driver, update it.
 

1 more replies
Relevance 93.07%

hey so heres whats happening recently i have been receiving the windows message "windows has Recovered from an Unexpected Shutdown" randomly... i dont know what triggered this because it happens occasionally on shutdown and i get the blue screen but a lot of the time i dont see the bluescreen.... doesnt happen on startup.I get this message a lot when my computer wakes from as sleep.
More detailed info on the message is :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 870B6030
BCP3: 82D78AE0
BCP4: 86F7C8C8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060310-21855-01.dmp
C:\Users\Wade\AppData\Local\Temp\WER-54257-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Computer System Info:
? OS - Windows 7
? x86 (32-bit)
? What was original installed OS on system? XP pro SP2
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail version
? Age of system (hardware) About 9 months
? Age of OS installation - have you re-installed the OS? I reinstalled windows 7 about a week ago
? CPU - AMD Phen... Read more

Answer:Windows has Recovered from an Unexpected Shutdown - BSOD

Hi -

Please go back and rerun the BSOD file collection app. It was cancelled after 40 seconds of runtime. There are only 8 files in the zip; there should be ~30. Per the instructions, it may need to run for up to 10 minutes.

Skip step #4 as PERFMON was present.

Regards. . .

jcgriff2

.

8 more replies
Relevance 93.07%

I am running Windows 7 64-bit on a Dell laptop. The systems shutdown for no apparent reason and goes back to log in screen. When I reboot, this is the message I get:-
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880068A01B8
BCP3: FFFFF88003B66998
BCP4: FFFFF88003B661F0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\081713-18673-01.dmp
C:\Users\Dell\AppData\Local\Temp\WER-60871-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:[SOLVED] Windows has recovered from an unexpected shutdown

Hi,

All of the attached DMP files are of the SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) bugcheck and are all faulting the driver mt7118vu_x64.sys (MediaTek MT7118 WiMAX USB Card).

Unfortunately, this is a very known issue and AFAIK there are still no driver updates to fix this issue. I recommend getting a newer USB network adapter.

Regards,

Patrick

5 more replies
Relevance 93.07%

hey so heres whats happening recently i have been receiving the windows message "windows has Recovered from an Unexpected Shutdown" randomly... i dont know what triggered this because it happens occasionally on shutdown and i get the blue screen but a lot of the time i dont see the bluescreen.... doesnt happen on startup.I get this message a lot when my computer wakes from as sleep.
More detailed info on the message is :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 870B6030
BCP3: 82D78AE0
BCP4: 86F7C8C8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060310-21855-01.dmp
C:\Users\Wade\AppData\Local\Temp\WER-54257-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Please can you help me fix or find a solution for this... thanks in advance
PS: I am running windows 7 on a new hdd that is currently up to date along with all my drivers supposedly.. I have also included a zip file of all my minidump files if that helps with analysis and solution

Answer:Windows has Recovered from an Unexpected Shutdown - BSOD

It looks as if your 2Wire Wireless Adapter driver are the cause. Dated 2007, its age is enough to cause a BSOD.

Please uninstall your wireless drivers and then install a fresh, up-to-date copy.

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun 3 10:44:46.548 2010 (GMT-4)
System Uptime: 0 days 0:01:45.185
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
BugCheck 1000007E, {c0000005, 82c4a7f3, 8db77b38, 8db77710}
Probably caused by : 2WirePCP.sys ( 2WirePCP+b46 )
PROCESS_NAME: System
BUGCHECK_STR: 0x7E
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun 3 10:30:29.301 2010 (GMT-4)
System Uptime: 0 days 0:41:28.549
BugCheck D1, {8, 2, 0, 8bc7dce0}
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
Probably caused by : 2WirePCP.sys ( 2WirePCP+a3c0 )
BUGCHECK_STR: 0xD1
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun 3 09:48:24.335 2010 (GMT-4)
System Uptime: 0 days 5:13:09.973
BugCheck D1, {8, 2, 0, 8bc90ce0}
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load comple... Read more

9 more replies
Relevance 93.07%

Dear Sir/Madam,
I have, like a lot of people, a BSOD problem .EVERYTIME I RESTART my PC I get a "Windows Has Recovered From An Unexpected Shutdown" message ( It does not happen when I LOG OFF the PC, though). I tried everything to stop this error to no avail.
These are my system details:
OS: Windows 7 Ultimate
x86 32 bit
Windows Vista Basic was installed previously.
Windows7 Ultimate is a Full Retail Version
Newly installed (2 weeks ago)
I have not re-installed it 'cause I have lots of programs installed......
CPU (low)
Graphic Card Nvidia Ge Force 9600 GST
Motherboard: Gigabyte EP31-DS3L

More replies
Relevance 93.07%

I need help... For the last week or so, my computer has been restarting itself for no reason. When it reboots this is what shows up:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 41989AE6
BCP3: B41E38D4
BCP4: B41E35D0
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini102008-01.dmp
C:\Users\Soledad\AppData\Local\Temp\WER-43196-0.sysdata.xml
C:\Users\Soledad\AppData\Local\Temp\WER4C0.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Can anyone tell me why it does this and what I can do to fix it?
Thanks in advance
 

More replies
Relevance 93.07%

Hi!
I have a serious problem with my PC it gets automatically restarted once it hangs a bit. I really dont know what is the cause, if some knows the solution please help.. probably the message I am getting every time is here;

Windows has recovered from an unexpected shutdown
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FF89BA48
BCP2: 00000001
BCP3: 945941C7
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Something which I suspect is; there are two problems one may be audio driver and another DVD Writer. As far as Audio is concerned I got the latest audio driver but still the problem is not solved..but there is a problem with my DVD Writer which is also another headache for me because I am not able to write any DVD/CD with this drive and sometimes the drive doesnt recognize valid CD/DVD already inserted..
 

Answer:Windows has recovered from an unexpected shutdown, Win Vista

6 more replies
Relevance 93.07%

I don't know what to do with this, I did not expect to have such errors because my pc is just 2 months old. HELP

My SYSTEM SPECS:

Windows 7 Ultimate Service Pack 1
32-bit operating system
Processor: AMD Athlon (tm) II X3 455 Processor 3.30 GHz
Installed Memory(RAM): 2.00gb (1.75gb usable)
Hard Drive: Seagate ST332041 3AS SCSI

See my attached files for further information

Answer:Windows Has Recovered From Unexpected Shutdown after BSOD

This looks like it only occurred once. Usually flukes like this can occur for a single instance, and should be of no concern unless it becomes a repeat issue.

Checking the minidump, I saw this was caused by dump_wmimmc.sys corrupting Windows kernel code. The source of it is \??\D:\X-Play\Audition Dance Battle\GameGuard\dump_wmimmc.sys. Does this appear familiar to you? From the looks of it, you are running a game that uses GameGuard anti-cheat software which hooks into the system using the dump_wmimmc.sys driver. This sucker is known for causing bugs time from time. I'm not sure what I can tell you as to what you can do to remedy this. I guess look up info on GameGuard, see if others playing the same game are having similar issues, stuff like that. This seems to be specifically a bug within GameGuard itself, so it's not really that can be resolved outside of either trying to find an update for it or to simply forgo playing the game until they get it fixed. A reinstall may also remedy the issue. In addition, it did occur during your AVG process, so you will want to update AVG or may even be forced to use another AV software right now, since GameGuard is known to conflict with a number of AV engines.

I did notice that your system reported at the time you did the BSOD Report that it was very low on available RAM. You will want to upgrade the RAM on your system as running out of memory can do a number of oddball things. I doubt it's the cause of the problem here, but it will be... Read more

4 more replies