Computer Support Forum

Random BSOD, error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

Question: Random BSOD, error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

Hi!

Since I've upgraded my PC with a new motherboard, CPU, a second Nvidia GTX 580 graphics card (to make it SLI) and a cooler system for the CPU, I've been having random BSOD crashes.

I reinstalled my OS after changing the hardware, and since then I've been having these BSOD.

The BSOD refers the cause to a driver named ntoskrnl.exe.
I've included the DMP files and a system health report on this message.

You can find my system spec on my profile.

Thank you for your help guys!

Relevance 100%
Preferred Solution: Random BSOD, error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Random BSOD, error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

Quote: Originally Posted by riotpowder


Hi!

Since I've upgraded my PC with a new motherboard, CPU, a second Nvidia GTX 580 graphics card (to make it SLI) and a cooler system for the CPU, I've been having random BSOD crashes.

I reinstalled my OS after changing the hardware, and since then I've been having these BSOD.

The BSOD refers the cause to a driver named ntoskrnl.exe.
I've included the DMP files and a system health report on this message.

You can find my system spec on my profile.

Thank you for your help guys!


These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.
1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.


Driver Verifier - Enable and Disable

2 more replies
Relevance 81.78%

I've been getting the same BSOD for the past couple of days.

Things I've already done (to no avail):
Ran memtest 4.20 overnight - NO ERRORS
Replaced avast antivirus with Microsoft security essentials
Ran a quick scan with MSE - NO PROBLEMS
Updated ATI drivers to latest Catalyst 12.3
My specs are the following:
Custom built PC, less than 2 months old
Motherboard: Gigabyte 880GM-UD2H
Windows 7 Ultimate x64 SP1 OEM
Any help would be greatly appreciated. This is driving me crazy.
BSOD dumps attached.

Answer:BSOD | KMODE_EXCEPTION_NOT_HANDLED | ntoskrnl.exe+7cd40 | 0x0000001E

Since your ram appears to be ok I would start with driver verifier.
These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver verifier






Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can ... Read more

1 more replies
Relevance 76.56%

Hello,

I constantly have BSOD's... when i watch the movie (avi, mkv) in any player (GOM, MPC-HC, Splash Pro...) and when i browsing internet (Firefox, Opera, Chrome, IE9).

I reinstalled Windows twice, even buy PCI network adapter, still same problem...
Already ran Memtest (6 passes 0 errors) and few of this dump files are when i ran Driver Verifier.

And yes, this problem started when i installed Service Pack 1, i don't know is that relevant..

My specs:
Asrock A770DE+
4 GB DDR2 Kingmax
MSI GTX460 Hawk
AMD Phenom ll X4 B50
Windows 7 Ultimate x64 SP1
Microsoft Security Essentials

Everything is in attachment.
Any help on this issue would be much appreciated.

Thank you in advance!

Answer:Random BSOD's, error 0x0000001e, 0a, caused by ntoskrnl.exe+7cc40

  
Quote: Originally Posted by zvone07


Hello,

I constantly have BSOD's... when i watch the movie (avi, mkv) in any player (GOM, MPC-HC, Splash Pro...) and when i browsing internet (Firefox, Opera, Chrome, IE9).

I reinstalled Windows twice, even buy PCI network adapter, still same problem...
Already ran Memtest (6 passes 0 errors) and few of this dump files are when i ran Driver Verifier.

And yes, this problem started when i installed Service Pack 1, i don't know is that relevant..

My specs:
Asrock A770DE+
4 GB DDR2 Kingmax
MSI GTX460 Hawk
AMD Phenom ll X4 B50
Windows 7 Ultimate x64 SP1
Microsoft Security Essentials

Everything is in attachment.
Any help on this issue would be much appreciated.

Thank you in advance!


8 different causes most pointing to hardware. If you are overclocking stop.

Please run these two tests to verify your memory and find which driver is causing the problem.
1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make s... Read more

9 more replies
Relevance 75.98%

Hello, after i upgraded from windows 7 to windows 10, i am getting those random BSOD screens. First i thought it was my usb wifi adapter, cause it was supported only for win 7 , but after upgrade i am still getting those BSOD errors. Can anyone help me where is the problem ? There are dump files, just bother with the last one from 7.8.2015 - that is the new after USB wifi adapter changed.

Answer:BSOD random crash KMODE_EXCEPTION_NOT_HANDLED 0x0000001e intelppm.sys

Chaoz64, I have looked at your last few dump files and they all are pretty consistent.

[CODE][
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff800ad072140, 0, ffffffffffffffff}
Probably caused by : intelppm.sys ( intelppm!AcpiCStateIdleCancel+0 )
Followup: MachineOwner/CODE]

They further name 2 drivers


Code:
ffffd001`69069990 fffff800`ae6ef7e4Unable to load image \SystemRoot\System32\drivers\netr28ux.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
netr28ux+0x3f7e4

Which is your Ralink RT2870 series USB802.11n Wireless Adapter Driver (you may have a different manufacturer) , snd


Code:
ffffd001`0c469958 fffff800`46654ebbUnable to load image \SystemRoot\system32\DRIVERS\netr7364.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr7364.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7364.sys
netr7364+0x64ebb

Which is your Ralink RT2870 series USB802.11n Wireless Ada... Read more

1 more replies
Relevance 103.32%

this happens at random times could be 3x a day or nothing for a few days iv attached the desktop pc zip file

if i need to give any more info just ask
im in no way a pc geek i just use it for games so i will prob need a walk through like a 4 year old to get this fixed

thanks in advance

Answer:BSOD error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED

added files

9 more replies
Relevance 102.5%

Hello, i have this Bsod (KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe 0x0000001e) since i bought Radeon 6950 flashed it to 6970 and overlocked PC
So, i teted my CPU in OCCT for hours and everything was perfect, i tested my videocard in 3Dmarks and other tests and again everything is perfect!
when i play League of Legends i have game crash several times and then this bsod!
it freaking me out.. everytime when i play LoL i have such problems...
Catalyst is the latest one -11.4 Beta (i tried to install 11.2 the same problem)
I have win 7 x64
please help!
minidump attached

Answer:KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe 0x0000001e

  
Quote: Originally Posted by VaultDweller


Hello, i have this Bsod (KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe 0x0000001e) since i bought Radeon 6950 flashed it to 6970 and overlocked PC
So, i teted my CPU in OCCT for hours and everything was perfect, i tested my videocard in 3Dmarks and other tests and again everything is perfect!
when i play League of Legends i have game crash several times and then this bsod!
it freaking me out.. everytime when i play LoL i have such problems...
Catalyst is the latest one -11.4 Beta (i tried to install 11.2 the same problem)
I have win 7 x64
please help!
minidump attached



This single crash was caused by the directx portion of your video driver. I would re-install the newest (non beta) version as indicated.

I would also suggest you back off the overclocking to test for often it is the cause.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy. I would just install the driver not the whole ccc as the extra's are often the cause of video problems.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\031211-16255-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*... Read more

9 more replies
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Hello,
 
As this my first post, i'd like to salute all the members of bleepingcomputer wonderful community.
 
So, my problem is that i randomly got a BSOD (KMODE_EXCEPTION_NOT_HANDLED 0x0000001e) caused by driver tcpip.sys with ntoskrnl.exe+71ed0 crash adress according to bluescreenview.
 
 
My specs are:
Operating System: Windows 7 Ultimate on 64bit
 
Specs: Laptop: TOSHIBA Satellite S50-A with an i5 - 3230m CPU, 4 GB of RAM, nVidia Geforce 740m with 2 GB VRAM (Bought in september 2013)
 
BIOS: Insyde Corp. 1.20, 15/05/2013
 
Ran sfc /scannow, chkdsk /r , and memtest86(4 loops) tests which ended with no errors.
 
I will attach speccy link and the last 5 entries from blue screen view log.
 
 
http://speccy.piriform.com/results/zNHMCApUxpSIJqeQs7k4XtW
 
Blue screen view logs.
 
==================================================
Dump File         : 080614-21777-01.dmp
Crash Time        : 06/08/2014 21:27:35
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+71f60
File Description  : TCP/IP Driver
Product Name      : Microsoft® Windows&... Read more

Answer:Random BSOD - KMODE_EXCEPTION_NOT_HANDLED (ntoskrnl.exe, tcpip.sys)

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

3 more replies
Relevance 95.53%

Hello Everyone,

I recently purchased an Asus G53SX Notebook, and I keep getting BSOD's at least daily. Some of them refer to ndis.sys, nvlddmkm.sys, ntoskrnl.exe, tcpip.sys and Ntfs.sys. I suspect it might be some RAM modules that the store owners added to the laptop before I purchased it. So far, I upgraded the BIOS to the latest version, upgraded the graphics card drivers, checked memory for errors with the Windows utility (No errors). Most of them are KMODE_EXCEPTION_NOT_HANDLED. Please help me and let me know if you need more info.

System Specs:

ASUSTeK Computer Inc. G53SX
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
BIOS Date: 12/20/11 09:47:09 Ver: 04.06.03
Total Memory: 16,00 GB PC3-10700
NVIDIA GeForce GTX 560M

Answer:Random 0x0000001e KMODE_EXCEPTION_NOT_HANDLED

  
Quote: Originally Posted by pabvr81


Hello Everyone,

I recently purchased an Asus G53SX Notebook, and I keep getting BSOD's at least daily. Some of them refer to ndis.sys, nvlddmkm.sys, ntoskrnl.exe, tcpip.sys and Ntfs.sys. I suspect it might be some RAM modules that the store owners added to the laptop before I purchased it. So far, I upgraded the BIOS to the latest version, upgraded the graphics card drivers, checked memory for errors with the Windows utility (No errors). Most of them are KMODE_EXCEPTION_NOT_HANDLED. Please help me and let me know if you need more info.

System Specs:

ASUSTeK Computer Inc. G53SX
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
BIOS Date: 12/20/11 09:47:09 Ver: 04.06.03
Total Memory: 16,00 GB PC3-10700
NVIDIA GeForce GTX 560M


These crashes were caused by memory corruption (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.
If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, tes... Read more

4 more replies
Relevance 90.61%

My sister has been getting a bunch of BSOD all the time I have attached the mini dump.

Answer:BSOD KMODE_EXCEPTION_NOT_HANDLED 0x0000001e

Hello There!

Remove:

Code:
Start Menu\Programs\AVG Family Safety Public:Start Menu\Programs\AVG Family Safety Public
Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH:Start Menu\Programs\Trend Micro Titanium Internet Security SMH-PC\SMH
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free


   Note
Do not start the trial version of MalwareBytes


You may also take a look at: Good & Free System Security Combination

Virus Check:

Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:

Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
Please run these tests and report back the results.

1. SFC /scannow to check windows for corruption - SFC /SCANNOW - System File Checker
2. Disk check for errors on the hard drive - Run Disk Check in Windows 7
3. Troubleshoot apps by a clean boot - Performing a Clean Startup
4. Memtest86+ paying attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

3 more replies
Relevance 89.79%

Sirs,

This has just started to occur these past few weeks, there seems to be no real pattern of events, the crash occurs when I've been using any number of my applications... I have tried searching around on-line for various help/tips, but nothing I've tried so far has resolved the issue. If you are able to analise the attached data & offer any suggestions, it would be most appreciated...

Many thanks in advance...

Answer:BSOD KMODE_EXCEPTION_NOT_HANDLED NETIO.sys 0x0000001e

All 3 dumps indicate a problem with avgfwd6a.sys.

Code:
ffffb581`9bc439a8 fffff809`b4bf235f*** WARNING: Unable to verify timestamp for avgfwd6a.sys
*** ERROR: Module load completed but symbols could not be loaded for avgfwd6a.sys
avgfwd6a+0x235f

This belongs to AVG Antivirus. Uninstall it and run with the built-in Windows Defender and Firewall for awhile, see if that resolves the problem.

4 more replies
Relevance 89.79%

Hi,

I'm running on a clean install of windows 10 64 bit. I installed each day several programs without any problems. Everything seems ok, but tonight I had a BSOD. Can someone analyse the attached dump please

grz

Jacky Deschepper

Answer:intelppm.sys causes BSOD KMODE_EXCEPTION_NOT_HANDLED 0x0000001e

Hi Jacky De,

Welcome to the 10forums.

The intelppm.sys is a driver for your intel processor.
Please check here for driver update compatible with windows 10.

15 more replies
Relevance 89.79%

Sirs,

This has just started to occur these past few weeks, there seems to be no real pattern of events, the crash occurs when I've been using any number of my applications... I have tried searching around on-line for various help/tips, but nothing I've tried so far has resolved the issue. If you are able to analise the attached data & offer any suggestions, it would be most appreciated...

Many thanks in advance...

More replies
Relevance 88.56%

Hello everyone,
 
I have a similar problem to this one but I can not understand how to solve it.
 
My computer crash only when I play with random times, I can play for several hours without problem, or conversely, have a bsod every 20 minutes.
 
Could you help me please ?

==================================================
Dump File : 033014-19063-01.dmp
Crash Time : 30/03/2014 23:04:42
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d5aa
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75b90
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\033014-19063-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 293 504
Dump File Time : 30/03/2014 23:06:17
==================================================

==================================================
Dump File : 033014-4617-01.dmp
Crash Time : 30/03/2014 22:29:53
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 ... Read more

Answer:Bsod problem (KMODE_EXCEPTION_NOT_HANDLED 0x0000001e tcpip.sys)

Hi,
 
Please navigate to the folder C:\Windows\Minidump.  Select all the files in the folder, then right-click, go down to Send to and in the list that opens select Compressed (zipped) folder.
Attach the file that is created to your reply - More Reply Options > Choose files ....
 

8 more replies
Relevance 87.74%

Hello.

This is the first time in two years time that I've received a BSOD. I woke up this morning, turned on my PC as usual, the OS reached the start-up picture (the one with a date and time on it), and it then spew the BSOD out on me.

1. Nothing is over-clocked. Everything is working on its default stock speeds (CPU, RAM, GPU).

2. I'm ruling out overheating cause the PC was less than a minute on till the BSOD appeared.

3. All of the possible OS updates have been installed via Windows Update. No changes in the OS's settings have been made in months as well.

4. All of the software I use (including drivers) is stable (not alpha, beta, so on...) and up-to-date. The OS is also an RTM release.

The only changes I've made in the past 7 days are as follows:

a) Uninstalled Opera 12.15 and installed its new version - v15. Highly doubt it has anything to do with this.

b) Reinstalled Daemon Tools LITE (+sptd v1.83). The version I had was 4.47.1-0333 and the disc-soft's main site had 4.47.1-0335.

c) Upgraded to a new graphics card - GTX780. The card, as stated above, is working on its default settings. Using the 320.49 WHQL drivers with it.

Bluescreen viewer gives out the following information: KMODE_EXCEPTION_NOT_HANDLED and 0x0000001e. It says the error was caused by the ACPI.sys driver at crash address ntoskrnl.exe+5a440.

Any help would be extremely appreciated.

Answer:KMODE_EXCEPTION_NOT_HANDLED Error Code 0x0000001e

ACPI.sys is related to power management. So, you just installed a new graphics card; yes? Can you current PSU handle the new power requirements? Specs say the minimum PSU recommendation is 600 watts for the GTX 780. Also, did you connect the 8 pin and 6 pin supplementary power connectors (information obtained from specs)?

11 more replies
Relevance 87.33%

Well, I have to admit I've been away from PC's for about the last decade and I decided to get back into PC Gaming. It's been pretty daunting, and I'm still getting back into the swing of things (I've been using a Mac for about the last ten years.) The build I've done has seen its share of troubles, the newest being a constant, seemingly random BSOD. Sometimes I can be up and running for about a half hour playing a game or just listening to music, other times it BSOD's right after boot up. I can't seem to make it past an hour or so and there never seems to be a logic behind the crash as I'm not doing anything very intensive. All drivers should be up to date, I had to bring it in for repair because of a dead power supply and the tech there updated all drivers, but the problem could still be in that area based on the crash report. If anyone could lend a hand that'd be great and if I've left anything out just let me know and I'll provide as much info as possible. Thanks!

Here's the report from WhoCrased:

On Fri 4/5/2013 12:09:37 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040413-19999-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75C40)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800032A44FE, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & Sys... Read more

Answer:BSOD Seemingly At Random, error KMODE_EXCEPTION_NOT_HANDLED

Your BSOD is caused by Norton Internet Security.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, 215a8a, 6, 100000000000001}

*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
Probably caused by : IDSvia64.sys ( IDSvia64+3d250 )

Followup: MachineOwner
---------
Description here ..... Driver Reference Table - IDSvia64.sys

Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Moreover, AVG exists there, and making the system crash on itself.

Code:
fffff880`0374e418 fffff880`049dbe34Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
a... Read more

9 more replies
Relevance 86.1%

Hey there, recently I downloaded sketchy winrar file with an .exe file in it to my laptop which I opened and that then proceded to open a bunch of dos prompt type windows, so I guess it was a virus. anyways after all that I got a blue screen of death with a STOP: 0x0000001E (0xC0000005, 0x00000000, 0x00000000, 0x00000000) KMODE_EXCEPTION_NOT_HANDLED error. When I tried to reboot I got the same thing again so it was pretty much a loop. Eventually I figured out that if I disconnected my network/internet cable I could boot up fine and run windows without any problems. I deleted all of the malicious files and ran a virus scan that showed nothing was wrong but Im pretty sure the virus did something to my registry because whenever I try to reconnect to the internet I get this same blue screen error. :cry

Any help would be greatly appreciated. Thanks
 

Answer:STOP: 0x0000001E KMODE_EXCEPTION_NOT_HANDLED error when connecting to internet

sorry, forgot to mention, I am running windows 2000 professional
 

2 more replies
Relevance 86.1%

Hey there, recently I downloaded sketchy winrar file with an .exe file in it to my laptop which I opened and that then proceded to open a bunch of dos prompt type windows, so I guess it was a virus. anyways after all that I got a blue screen of death with a STOP: 0x0000001E (0xC0000005, 0x00000000, 0x00000000, 0x00000000) KMODE_EXCEPTION_NOT_HANDLED error. When I tried to reboot I got the same thing again so it was pretty much a loop. Eventually I figured out that if I disconnected my network/internet cable I could boot up fine and run windows without any problems. I deleted all of the malicious files and ran a virus scan that showed nothing was wrong but Im pretty sure the virus did something to my registry because whenever I try to reconnect to the internet I get this same blue screen error.

Any help would be greatly appreciated. Thanks

oh I forgot to mention I am running windows 2000 professional
 

Answer:STOP: 0x0000001E KMODE_EXCEPTION_NOT_HANDLED error when connecting to internet

bryman1999 said:



Hey there, recently I downloaded sketchy winrar file with an .exe file in it to my laptop which I opened and that then proceded to open a bunch of dos prompt type windows, so I guess it was a virus. anyways after all that I got a blue screen of death with a STOP: 0x0000001E (0xC0000005, 0x00000000, 0x00000000, 0x00000000) KMODE_EXCEPTION_NOT_HANDLED error. When I tried to reboot I got the same thing again so it was pretty much a loop. Eventually I figured out that if I disconnected my network/internet cable I could boot up fine and run windows without any problems. I deleted all of the malicious files and ran a virus scan that showed nothing was wrong but Im pretty sure the virus did something to my registry because whenever I try to reconnect to the internet I get this same blue screen error.

Any help would be greatly appreciated. Thanks

oh I forgot to mention I am running windows 2000 professionalClick to expand...


Link: http://support.microsoft.com/kb/252935
 

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Hello,
after searching through many forums and Windows help sites i still can't help myself to find, why i am getting these bluescreens. I even installed Windows completely new, but after installing the Realtek GBE network driver (manually, cause Windows didn't find it) the 'fun' began again. I removed all Realtek drivers again and installed the latest i could find on the Realtek site and it seemed to run smoothly. Then i downloaded all the other drivers like the AMD Graphics and Soundblaster Z driver and installed them. The BSOD's came/come completely random. Today i've been able to play three Dota 2 matches without any problems, then 15 minutes later again. I also have to say this system ran like this for half a year without almost any problems or BSOD's. It somehow became slow and i tried stuff, broke it and now it seems still broken, although i formatted the drive and reinstalled Windows.

I've tried to debug the minidumps myself but it says something different evertime (I'll add the dmp files at the end, although there has not always been one created after a BSOD). I've tried reinstalling all the drivers and no help. I've put all stuff from AMD/ATI into the exception of Avira Antivirus, because i've read there might be interferences.

I ran MEMTEST86+ for like 3 hours - no errors. I have ran disk scans - nothing.

The BSOD is different every time. The time i get it is completely random. The only common i could recognize is that STOP: 0x0000001E (0x0000000000000, 0x000000... Read more

Answer:Random BSOD's at random times often error 0x0000001E

Please follow Blue Screen of Death (BSOD) Posting Instructions and upload the results with your next post.


Code:
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x1E
PROCESS_NAME: avguard.exe
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
That is your Avira Anti virus


Code:
*** WARNING: Unable to verify timestamp for avnetflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avnetflt.sys
avnetflt+0x7000
fffff880`069f29d8 fffff880`069f2c88
fffff880`069f29e0 fffff880`069f2c00
fffff880`069f29e8 fffffa80`120aa388
fffff880`069f29f0 fffffa80`1209ba10
fffff880`069f29f8 00000000`00000001
fffff880`069f2a00 fffffa80`120aa350
fffff880`069f2a08 fffff880`02636511 avnetflt+0x4511
Avira again. Uninstall Avira with the Avira Removal Tool Avira AntiVir Removal Tool - Download


Code:
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiKernelCalloutExceptionHandler+e
fffff800`02a7d5be 90 nop
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!KiKernelCalloutExceptionHandler+e
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION: 6.1.7601.18409
MODULE_NAME: hardware
FAILURE_BUCKET_ID: X64_IP_MISALIGNED

Code:
lmvm atikmdag
start end module name
fffff880`11088000 fffff880`11f98000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmd... Read more

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Relevance 84.87%

Hello,

I had just finished playing some Civ5 and a few minutes after, a random BSOD happened.

Just trying to get to the root of the issue, if there is one.

Thanks for any help.

(Used the DM Log Collector. File is attached with this post)

Answer:Random BSOD, error 0x0000001e

Your nVidia driver has been flagged.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80069674e0, fffff880100060dc, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9a30dc )
Download the latest version (337.88) and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

Test and report back.


Code:
3: kd> lmvm nvlddmkm
start end module name
fffff880`0f663000 fffff880`102ac000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Thu Dec 19 17:02:52 2013 (52B326BC)
CheckSum: 00C19112
ImageSize: 00C49000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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For the past few months, my computer has been randomly deciding it doesn't like whatever i'm doing, and having a good ol' fashioned BSOD. It very rarely lets me know what the error is before restarting, so if it's due to any other errors, i don't know what they are - i only got this code from it recrashing while dumping the memory to disk.
I've tried a few basic things to try and sort it out (cleaned the registry, run various mal/spy/whateverware programs, etc), but i'm not that experienced with fixing computers - generally it comes down to a quick google search for the offending error.
The first BSOD's came immediately after my computer spent a month disconnected from the internet, and initially seemed down to Norton Antivirus (it came free, i thought the worst that could happen was that it wouldn't be very effective), due to various errors stopping once it was removed, but it's continued, and i can't work out any connection between the crashes and the programs i'm running at the time - it can crash 5 times in a day, or not have any problems for 2 weeks.
As far as i know, all the drivers are up to date, but again, i'm not that experienced - there may be ones i had no idea even existed.

Also, please, in your answers, treat me like i'm good at following instructions but a little thick. I'll be happy to give you any additional information you need, but don't assume i'll automatically know exactly what you mean, and if possible, link to any programs i might need.

Thanks.

Answer:Random BSOD's, error 0x0000001e

  
Quote: Originally Posted by NuklearAngel


For the past few months, my computer has been randomly deciding it doesn't like whatever i'm doing, and having a good ol' fashioned BSOD. It very rarely lets me know what the error is before restarting, so if it's due to any other errors, i don't know what they are - i only got this code from it recrashing while dumping the memory to disk.
I've tried a few basic things to try and sort it out (cleaned the registry, run various mal/spy/whateverware programs, etc), but i'm not that experienced with fixing computers - generally it comes down to a quick google search for the offending error.
The first BSOD's came immediately after my computer spent a month disconnected from the internet, and initially seemed down to Norton Antivirus (it came free, i thought the worst that could happen was that it wouldn't be very effective), due to various errors stopping once it was removed, but it's continued, and i can't work out any connection between the crashes and the programs i'm running at the time - it can crash 5 times in a day, or not have any problems for 2 weeks.
As far as i know, all the drivers are up to date, but again, i'm not that experienced - there may be ones i had no idea even existed.

Also, please, in your answers, treat me like i'm good at following instructions but a little thick. I'll be happy to give you any additional information you need, but don't assume i'll automatically know exactly wha... Read more

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I was on my comp for about... an hour or 2 and it BSOD'd it happened before but hasn't happened in a while til now i restarted it and its running good but i would like to know why its happening the error code is 0x0000001e i realize this won't fully help you guys so i included a system health report and the DMP report
OS= Windows 7 64 Bit
Installed less than a year ago
Full Retail

Answer:Random BSOD error 0x0000001e

Lets see where to start.

1-A three year old Lycosa.sys mouse driver. Update to latest.

2-Avast. remove and replace

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST
http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

If after that you are still having them upload the DMP's

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Hi guys since I desperate I need the expert's advice if possible...it's been a couple of months that i get BSOD with these reports but i can;t find out the cause. I followed all instructions to get a minidump file even without restarting on error , with no luck, meaning \i get no minidump file.I get the feeling that something is going on with the Volume shadow copy but I 'm not really that advanced to understand.
I attach two of the last reports generated hoping that some of you big guys might find something out, i'd appreciate every effort.
Thank you in advance.

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Hello all, I recently tried fixing a family friends computer, I reformatted and everything went fine for about 3 hour and then I started getting the 0x0000001e error at random intervals, I'd have it running on minecraft and nothing then I'd open spotify and it died, I then reset the computer and it did it near immediately and now it's running just fine. ( for about 10 min )
Any solutions?

Answer:Random BSOD, error 0x0000001e

My Current solution is to follow the instructions: Blue Screen of Death (BSOD) Posting Instructions

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I have a machine that blue screens. No pattern has been identified except that it only does it when plugged into the port replicator. When the user has it at home, there is never a problem.

You'll notice by the minidumps this problem was happening a couple months ago then started again today. The user has been out of the office that whole time. We did not get a chance to fix it back then.

I spent the day upgrading drivers. There is a video card driver update left to do and it's highly possible that is the one. However, out internet comes to a screeching slow in the afternoon.

I've tried using Microsoft's debugging tools but was not getting very far when I ran across your site.

I've attached the zip as indicated in your instruction set for submitting to the BSOD board. The affected machine is a Windows 7 Professional x64 Sony Viao model number VPCZ212GX.

Thanks for all you guys do! Any help is greatly appreciated.
--
Quintin

Answer:Random BSOD, error 0x0000001e

Code:
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff800034621f0, the pool entry being checked.
Arg3: 0000000000000000, the read back flink freelist value (should be the same as 2).
Arg4: fffff800034621f0, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------
BUGCHECK_STR: 0x19_3

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System
Having a check for any solutions now, bear in mind, I am new to BSOD analysis.

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Hey guys i need help, im having random BSOD mozzilla crash also after the BSOD computer reboot my MSE becomes out of date......

using MSE and MBAM

heres my log file from sfc /scannow

Answer:Random BSOD error 0x0000001e

somehow i cant attach the file wait

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Hello

Every now and then I'm getting BSOD's with error code 0x0000001e. It will happen about once a day and at any given time. This last time I was just web surfing and had windows explorer opened and paying music with iTunes. I received a windows crash report after reboot with this information on it:

BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6.1.7601
Service Pack: 1.0
Product: 256.1

I'm including my memory dmp. files
Please help

Answer:It Seems I'm getting a Random BSOD error 0x0000001e

IT looks like your BSOD is being caused by your Intel rapid storage driver:


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys

Probably caused by : iaStorA.sys ( iaStorA+63aa8 )

Followup: MachineOwner
---------
Driver Reference Table - iaStorA.sys

As you can see the driver is likely out of date:


Code:
kd> lmvm iaStorA
start end module name
fffff880`012b0000 fffff880`01936000 iaStorA T (no symbols)
Loaded symbol image file: iaStorA.sys
Image path: iaStorA.sys
Image name: iaStorA.sys
Timestamp: Tue Aug 07 11:43:10 2012 (5021378E)
CheckSum: 00090889
ImageSize: 00686000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update the driver from here: https://downloadcenter.intel.com/Default.aspx

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Hey guys so I've been getting some random BSOD errors every few days or so. I usually leave my computer on when I am at work or sleep and either when I come home or wake up my computer is off. So I turn it on and it says that the computer didn't shut down properly when I start up. I downloaded the BlueScreenView and noticed I've had some BSOD three times within 10 days. One was a PAGE_FAULT_IN_NONPAGED_AREA error which I believe was a RAM problem (i bought new RAM and installed it plus OCed it to 2133, but I believe it was making my system unstable so I reset the speed to default and haven't gotten that error again), but after that I've gotten two IRQL_NOT_LESS_OR_EQUAL errors related to ntoskrnl.exe. I did some research online and from what I read it could be a number of problems. I'm just not sure where to start and could really use some guidance and advice. I uploaded my dmp files for anyone who knows how to look at these.

Thank in advance.

Answer:Random BSOD error driver ntoskrnl.exe (address ntoskrnl.exe+74ec0)

Welcome to 7F. I'll take a look at your dumps and see if I can get you BSOD free.


One

 NETGEAR NEUTRAL WIRELESS SOLUTION

Your Netgear Neutral Wireless Solution driver has been flagged. It is quite old a could probably do with updating. Check for updates here
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff800034c88ac}

*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be loaded for scmndisp.sys
Probably caused by : scmndisp.sys ( scmndisp+16d1 )

Followup: MachineOwner
---------

1: kd> lmvm scmndisp
start end module name
fffff880`0188b000 fffff880`01895000 scmndisp T (no symbols)
Loaded symbol image file: scmndisp.sys
Image path: \SystemRoot\system32\DRIVERS\scmndisp.sys
Image name: scmndisp.sys
Timestamp: Fri May 27 11:30:22 2011 (4DDF7D3E)
CheckSum: 00009C0C
ImageSize: 0000A000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Two

 HARDWA... Read more

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Just started getting the BSOD on a 1 year old Dell laptop. It is completely random only happening occasionally. If the startup is successful I can use the pc for as long as I want with no problems. I ran a hard disk check that came back with no issues so I'm wondering if it is a driver or software issue. Occasionally the top of the BSOD states, "IRQL not less or equal" also.

I have attached the requested zip files that I created as per the forum instructions. If anything else is needed please let me know. Thanks in advance.

Answer:Random BSOD on startup, error 0x0000001e

Welcome aboard.

It is caused by the storage driver.

Code:
fffff880`03237218 fffff880`0127434eUnable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
iaStor+0x5034e
lmvm iastor
start end module name
fffff880`01224000 fffff880`015c6000 iaStor T (no symbols)
Loaded symbol image file: iaStor.sys
Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
Image name: iaStor.sys
Timestamp: Fri May 20 22:22:24 2011 (4DD69C48)
CheckSum: 0008CA08
ImageSize: 003A2000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Get it from http://downloadcenter.intel.com/Sear...ntel+RST%29%22.

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Hello, few days ago I bough a new PC(Not build, only parts). A friend of mine helped me to built it up from scratch and everything was perfect. 2 Days ago I was writing a school assignment on word, and suddenly BSOD came, thank god word autosaved my document. Ever since then my pc tends to BSOD randomly and everytime its the same error. I just got one right now writing this post. I'm not very experienced in the whole BSOD thing, I hope someone can help me .
The first file is from the BSOD i got while I was writing this post, the other one is from earlier today. There is only these 2 files at my Windows/minidump section.
My windows is installed on a SSD card, if this helps...

Answer:Random BSOD's with a new desktop PC, error 0x0000001e

Your Windows installation is counterfeit, you have a Lenovo PID on a Gigabyte retail motherboard.


Code:
Host Name: VYTAS-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Vytas
Registered Organization:
Product ID: 00426-OEM-8992662-00497 ---> Lenovo PID

Original Install Date: 2014-09-30, 04:20:47
System Boot Time: 2014-10-02, 14:30:46
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z97X-Gaming 3
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~3080 Mhz
BIOS Version: American Megatrends Inc. F4, 2014-05-15
Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliab... Read more

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Hello, This is my first BSOD.
Please Help.
I've attached the zip file.
Thank you in advance.

Answer:Random BSOD on a new computer, Error 0X0000001E.

Hello and welcome Cow

It's hard to say anything with that one dump.

So we'll enable driver verifier to rule out buggy drivers.

Verifier puts extreme stress on the drivers, bad ones will cause BSOD. If we change all those drivers we hope for no more BSODs, If you get no BSODs, then its not a driver and we look to hardware. With verifier on your computer may be a little laggy, but actually..its just doing its work.

Driver Verifier





Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in verifier and press Enter
- Select Create custom settings (for code developers) and click Next
- Select Select individual settings from a full list and click Next
- Select everything EXCEPT FOR Low Resource Simulation and click Next
- Select Select driver names from a list and click Next
Then select all drivers NOT provided by Microsoft and click Next
- Select Finish on the next page.

Reboot the system and wait for it to crash to the Blu... Read more

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I've been constantly getting BSOD at random times ever since I updated to Windows 10. It usually happens when I am playing a game, but can also randomly happen when I'm just browsing on the internet.

BRIAN-PC-Tue_11_01_2016_144757_85.zip

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This HP laptop is just randomly BSOD when I log in to Windows and when computer is idle. These are the codes I get:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFFA8003D9BB88
BCP3: 0000000000000000
BCP4: 000000007EFA8000

I have reformatted the HD and still have this problem. I want to say it's norton just because I hate norton!
I have attached the zip file.

Answer:BSOD Random and when loging in. Error 0x0000001E

Welcome to SevenForums.

Your dumps do not give much information, but lets start with uninstalling Norton AV.

Code:
Start Menu\Programs\Norton Internet Security Public:Start Menu\Programs\Norton Internet Security Public
It often contributes in BSOD-s.

Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials, Free antivirus for windows.
Malwarebytes Anti-Malware Free
Good and Free system security combination




   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Code:
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6233, 310.50 KB (317,952 bytes), 9/28/2011 10:34 AM)
Update your graphic drivers in the following manner:




Quote:
Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program:How to Clean Left Over Driver Files with Driver Sweeper



HP Pavilion g6-1a00 Notebook PC series*-* AMD High-Definition Graphics Driver - HP Business Support Center
Perform a System File Check to check the integrity of all protected Windows 7:Click on the... Read more

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Hey I recently got an ASUS X54H laptop and it has windows 7 ultimate x64. I randomly get the BSOD error 0x0000001a and 0x0000001e and I've tried updating the drivers and still no luck it could be running great for a week or so and then give me the BSOD. I've attached the .zip made from the performance monitor. Any help would be great.

Thanks,
Adrian

Answer:Random BSOD, error 0x0000001a and 0x0000001e

Security Software:
Code:
avastsvc.exe c:\program files\avast software\avast\avastsvc.exe 1456 8 200 1380 3/28/2012 9:13 AM 6.0.1367.0 43.72 KB (44,768 bytes) 2/15/2012 5:51 PM
avastui.exe c:\program files\avast software\avast\avastui.exe 2536 8 200 1380 3/28/2012 9:14 AM 6.0.1367.0 3.57 MB (3,744,552 bytes) 2/15/2012 5:51 PM


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Kingston\BSODDmpFiles\aandrade158\Windows_NT6_BSOD_jcgriff2\032812-17534-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16917.amd64fre.win7_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`02c16000 PsLoadedModuleList = 0xfffff800`02e52e70
Debug session time: Tue Mar 27 22:57:31.892 2012 (UTC - 6:00)
System Uptime: 0 days 0:15:50.218
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* ... Read more

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I have been plagued with this BSOD for a while now. I have ran my driver utility and as far as I can find I have the most current version of the BIOS. I ran a system scan that said it found no integrity problems. I will attach the minidump file and pray that the issue is simple and just evades me. This computer is very imprtant to my wife due to the fact that she uses it for school.

Thank You,
Michael
OS: Windows 7 Home
Prossessor: AMD Athlon II

Answer:Random BSOD with error code 0x0000001E

crud: just had another BSOD. This is getting old. I used to get one for BUGCODE_USB_DRIVER but I think I finally got that one done. This one seems more generic and I am gettingmore frustrated by the day. Please help if at all possible....Thanks again

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Hello, first off i want to say thank you for viewing this thread, secondly i believe the error code was 0x0000001e (if not im sorry i uploaded as instructions of everything) I ran Memtest for atleast 10 hours and no errors what so ever. I have had problems with my Desktop ever since i did a driver scanner and then messed up my whole system i believe, i switched my computer cases from the default to a HAF922 coolmaster, upgraded my gtx260 to a gtx 580 with a 1000watt psu, and have had a BSOD randomly since I have done all this and I'm not sure what it is, I've tried everything to figure it out so now im going to ask the experts to please help!!! thank you!!
Windows 7 . - x86 (32-bit) or x64 ? Home premium x64 - the original installed OS on the system? Vista - an OEM or full retail version? OEM - What is the age of system (hardware)? no older then 2-3 years? its an Asus essentio cg5290-bp007 (upgtaded psu(1000watt MUSHKIN) and graphics card(gtx 580)) - What is the age of OS installation (have you re-installed the OS?) No, Just upgraded it when windows 7 came out (was a free upgrade to Win7 from asus for purchasing their Essentio desktop

I just want to thank everyone who will be able to help me because it will mean alot to me!! thank you so much

Answer:BSOD at random times error 0x0000001e

Arctosa.sys, a driver used by your Razer Arctosa device is the cause, please update this driver
Razer Support

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\drivers\Arctosa.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Arctosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Arctosa.sys
Probably caused by : Arctosa.sys ( Arctosa+11db )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this ad... Read more

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Relevance 84.05%

Hi guys,

I am having some problems with my notebook, I hope someone could try to understand what is wrong with it!

I've had my Asus Zenbook for almost 4 years and couldn't be happier, but over the last couple of months I've been experiencing unusual slow downs, random freeze of the computer (especially when browsing Chrome for a couple of hours) that I can only solve by turning the notebook off via power button, and, more recently, BSOD.

Sometimes I get an error message "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now." BSOD are not always the same, but most of the time they refer to 0x000001E o 0x000001A, with messages like "0x000000BE an attempt was made to write to read-only memory" or relative to "Memory dump" problems.

These problems disapper in Safe Mode.

I am really not good with computers but I have tried to research as much as possible. Tell me if some more info is needed. I've asked around and they suggested to check the integrity of RAM, SSD, CPU, Motherboard (see below), nw I am thinking there might be some faulty driver, but I cannot figure out what to try at this point.

I am attaching a MiniDump file of the latest BSOD.

Thank you very much for your help.

____
Troubleshooting attempts so far:

- Antivirus scan with different softwares (Windows Defender, Avast, Malwarebytes): nothing found;
- System recovery with new install of OS: nothing... Read more

Answer:BSOD and random freeze, error 0x0000001e

Hi Dario,
from the event log
La struttura del file system nel disco ? danneggiata e inutilizzabile. Eseguire l'utilit? chkdsk nel volume OS.

please run
Chkdsk /r
then sfc /scannow.

Are you using Virtualbox, this was reported as having insufficient memory resources

you also had this
Popup dell'applicazione: Windows - File danneggiato : Exception Processing Message 0xc0000102 Parameters 0x000007FEFCBF819C 0x000007FEFCBF819C 0x000007FEFCBF819C 0x000007FEFCBF819C
Roy

1 more replies
Relevance 84.05%

Hello there, good evening! I've had quite recently this BSOD related apparently to one of my drivers... Yet I don't know which nor how to find the problem in the minidump, therefore I recur to you guys

Hoping for a solution or aid in finding it! Thanks in advance

P.D. I've attached all the necessary files as requested

Answer:random BSOD, usually while playing, error 0x0000001e

The cause seems to be from your Intel Rapid Storage Technology.
Please create a restore point before changing drivers as I don't want the risk of making your problems worse.
Please update it from the following website.

https://downloadcenter.intel.com/Det...adType=Drivers


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : storport.sys ( storport!StorPortNotification+22 )

Followup: MachineOwner

Code:
storport!StorPortNotification+0x22:
fffff880`0176e0d2 488b18 mov rbx,qword ptr [rax] ds:38a0:0073da65`0073da65=????????????????
Resetting default scope

Code:
STACK_TEXT:
fffff880`038b08e8 fffff800`0327e5be : 00000000`00000001 fffffa80`1a034000 fffff880`038b1060 fffff800`032b1a90 : nt!KeBugCheck
fffff880`038b08f0 fffff800`032b175d : fffff800`03495380 fffff800`033d2260 fffff800`03211000 fffff880`038b1808 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`038b0920 ... Read more

4 more replies
Relevance 84.05%

Hi guys,

I am having some problems with my notebook, I hope someone could try to understand what is wrong with it!

I've had my Asus Zenbook for almost 4 years and couldn't be happier, but over the last couple of months I've been experiencing unusual slow downs, random freeze of the computer (especially when browsing Chrome for a couple of hours) that I can only solve by turning the notebook off via power button, and, more recently, BSOD.

Sometimes I get an error message "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now." BSOD are not always the same, but most of the time they refer to 0x000001E o 0x000001A, with messages like "0x000000BE an attempt was made to write to read-only memory" or relative to "Memory dump" problems.

These problems disapper in Safe Mode.

I am really not good with computers but I have tried to research as much as possible. Tell me if some more info is needed. I've asked around and they suggested to check the integrity of RAM, SSD, CPU, Motherboard (see below), nw I am thinking there might be some faulty driver, but I cannot figure out what to try at this point.

I am attaching a MiniDump file of the latest BSOD.

Thank you very much for your help.

____
Troubleshooting attempts so far:

- Antivirus scan with different softwares (Windows Defender, Avast, Malwarebytes): nothing found;
- System recovery with new install of OS: nothing... Read more

More replies
Relevance 84.05%

I've been constantly getting BSOD at random times ever since I updated to Windows 10. It usually happens when I am playing a game, but can also randomly happen when I'm just browsing on the internet.

BRIAN-PC-Tue_11_01_2016_144757_85.zip

Answer:BSOD at Random Intervals, error 0x0000001e

No dumps in the zip file you uploaded so not much I can do.

Please make sure your PC is configured for small dump files:
How to Configure Windows 10 to Create Dump Files on BSOD

Don't run any hard drive cleaning programs like CCleaner or Disk Cleanup.

1 more replies
Relevance 83.23%

Hey guys, I've been fighting with an issue my computer's been having pretty much ever since I built it, with everything from bad ram to outdated drivers, I've pretty much seen it all. I don't use my computer every day, but I will usually see a blue screen when I do.
What's most confusing to me is that when I play graphically intense games like Crysis or Battlefield, my computer performs fine, but while watching videos or playing League of Legends, I'll often get a blue screen.
Anyway, the error that I most often see nowadays is 0x0000001e followed by four phrases of 0x0000000000000000... I've received blue screens with the error codes of something like DRIVER_IRQL_NOT_LESS_OR_EQUAL, but updating my drivers seems to have fixed that one.
I'm gonna upload the DM Log file as requested by the guidelines, but I do have pictures too, if they're helpful.
Any help is appreciated guys, thanks!

Answer:Random BSOD when playing games, error 0x0000001e

hello, marmiteistasty. I will try to help you with your issues. I see you have filled out your System Specs, could ZI get you to add a few more details please. I would like to know Manufacturer and brand of all components. Sometimes it is necessary for us to look up components, so the details are important, like what CPU cooler and PSU do you have.

When you installed Windows did you use the driver installation disk or did you download them from the Motherboard Manufacturer's Web sit (Motherboards - MAXIMUS VI HERO - ASUS}? The web site is always more current than the driver disk.

You only had one dump file in the files you uploaded. Would you please ensure your computer is configured for Small Memory Dumps Dump Files - Configure Windows to Create on BSOD
The dump files list 2 issues.

Code:
dtsoftbus01
start end module name
fffff880`0497f000 fffff880`049c7000 dtsoftbus01 T (no symbols)
Loaded symbol image file: dtsoftbus01.sys
Image path: \SystemRoot\system32\DRIVERS\dtsoftbus01.sys
Image name: dtsoftbus01.sys
Timestamp: Thu Jun 20 02:22:51 2013 (51C2ADCB)
CheckSum: 00050AD5
ImageSize: 00048000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is Daemon Tools driver. Dameon Tools is a well known BSOD causer in Windows as well as Alcohol 120 and other SPD pass-through programs Please uninstall any of these programs
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall ... Read more

1 more replies
Relevance 83.23%

Hi everyone, recently our desktop computer has started to crash and get the dreaded BSOD. Initially it appeared to be a problem with a driver for one of our phones, which I removed but the problem has resurfaced. Seems to be getting more regular and taking the computer longer to reboot and login now. Attached is the crash dump file as per the posting instructions, along with 2 pictures of the BSODs themselves. Any help on how to fix this would be much appreciated.

Answer:BSOD at random times, error 0x0000001E and 0x0000001A

Code:
fffff800`049f11e0 fffff880`02e14fb2Unable to load image \SystemRoot\System32\Drivers\N360x64\0502020.003\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
SYMNETS+0x14fb2
fffff800`049f1640 fffff880`06831190Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20140502.001\IDSvia64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
IDSvia64+0x9190
Uninstall any and all Symantec/Norton products completely. Replace with MSE


Code:
fffff800`049f17c8 fffff880`04acad68Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0x1dd68

0: kd> lmvm atikmdag
start end module name
fffff880`04aad000 fffff880`050c4000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Jul 03 03:15:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Code:
Name ATI Radeo... Read more

1 more replies
Relevance 83.23%

Please see attached SF DEBUG files.

Computer crashes every now and then (daily) with BSOD error 0x0000001A or 0x0000001E. Upon restart, it says BIOS has encountered an unsuccessful post attempt. Needs to be hard reset several times just to start up normally from then on.

Please help. Thanks.

Answer:Random BSOD in Desktop, error 0x0000001A or 0x0000001E

Hi RobbyButterball.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

3 more replies
Relevance 83.23%

Thanks in advance for any one that helps.

I have recently built a new gaming rig and I have BSOD at random moments. The OS is installed on a SSD (mushkin chromos 480gb), asus P9X79 pro, 16 gb muskin memory, GeForce titan, ASUS xonar essence STX for audio, i7 38020 @ 3.6 ghz.
My computer will idle, and get a BSOD. I would then restart in normal mode, and it would run perfectly for the next 3 hours(or for however long I'm using it for)
Other times it would crash during a game (mostly BF3), I'd do the same thing and restart in normal, and it would run again normally for the remainder of the time I use it.
The last error code I got was during game play.
I copied and pasted this from BSOD viewer.

051813-10483-01.dmp 5/18/2013 9:16:42 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`c0000005 fffffa80`0010000f 00000000`00000001 00000000`c0000005 ntoskrnl.exe ntoskrnl.exe+75c00 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533) x64 ntoskrnl.exe+75c00 C:\Windows\Minidump\051813-10483-01.dmp 8 15 7601 304,256

If there is another way to pass the info on my dump file, please advise.

Answer:BSOD at Random Moments,OS installed on SSD -error 0x0000001e

Hi ApuyDario and welcome to SevenForums

Take a look at the link below to see how to upload the dmp files and other needed files

Blue Screen of Death (BSOD) Posting Instructions

2 more replies
Relevance 83.23%

Hi Everyone,
I'm getting a BSOD daily, not a clue why. I've trouble shot as must as could, I have yet to solve my problem.
Please some one assist me on this issue. the zip is uploaded.

Answer:BSOD while on Netflix and random Moments Every day, error 0x0000001e

Hi and welcome to the forum.
Probably caused by : kltdi.sys ( kltdi+71af ) Kaspersky Network filtering component.

The cause of your BSOD's is your Kaspersky Antivirus. Remove Kaspersky and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free



   Information
Do not start the free trial of MalwareBytes, unselect that option when prompted.


Update and make full scans with both separately.


Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

BSOD BUGCHECK SUMMARY

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Yusra\Downloads\Compressed\ApuyDario\SF_... Read more

1 more replies
Relevance 83.23%

Hello all,

A few days ago my computer began experiencing random BSOD. I wish I knew was precipitated it, but I cannot. It seems random. Sometimes it happens when opening a browser. Other times it crashes on bootup. It gives me the stop error of 0x0000001e and says IRQL_NOT_LESS_OR_EQUAL. It's crashes three times while trying to post this.

Here is the 'grab all' file. Oh please don't crash while attaching it. . .

Thank you in advance.

Answer:Random BSOD, IRQL_NOT_LESS_OR_EQUAL, stop error 0x0000001e

Welcome to SevenForums

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.


Code:
fffff880`033bd9c8 fffff880`02eba8d1Unable to load image \??\C:\windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
SYMEVENT64x86+0xc8d1
Norton Internet Security / SYMEVENT64x86.SYS / Source: Carrona.org

The antivirus you are currently using is known and contributing to your BSOD crashes, consider uninstalling it with the Norton Removal Tool and replace with Microsoft Security Essentials at least to test.Norton Removal Tool
Recommended antivirus program for Windows 7 based on stability compared to others:- Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Get the latest version/drivers for the Intel Rapid Storage stuff ... Read more

8 more replies
Relevance 83.23%

Hey guys! I dont know why but i get BSOD with the massage 0x0000001E. Sometimes i dont get it like for 3 days, but sometimes i get it like 3 times in less than 12 hours. Here is a log from dm log collector. Hope u can help me with this one.

Answer:BSOD in random times with error code 0x0000001E

Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\MARKO-PC-26_05_2015_151631,15\052615-28532-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18839.amd64fre.win7sp1_gdr.150427-0707
Machine Name:
Kernel base = 0xfffff800`02c11000 PsLoadedModuleList = 0xfffff800`02e58730
Debug session time: Tue May 26 19:04:52.096 2015 (UTC + 6:00)
System Uptime: 0 days 0:00:19.751
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* ... Read more

1 more replies
Relevance 83.23%

Hello everyone.

I built a computer about a month ago and ever since the first attempt to install windows it has been giving me blue screens. The computer is working someone fine most of the time now, but still has a daily to twice a day blue screen error. I have done everything that google has said (Memtest, driver updates, HDD diagnostics, BIOS update, check registry, scan for virus, etc.) with no help. If anyone can point me in the right direction it would be greatly appreciative.

Attached are the minidumps and system information. Thank you for your time.

Answer:Random BSOD's since fresh build. Error 0x0000001e.

Could you update your full system specs in your profile, please?

The last 3 BSODs you had - 2 were 1E errors caused by ntkrnlmp.exe and you had a 3B error caused by fltmgr.sys.

Could you uninstall AVG and install MSE for testing purposes, and also disable/uninstall AppleCharger as this can cause problems (http://www.gigabyte.com/support-downloads/utility.aspx - The On/Off charge utility. Not the one for Intel 7 series).

Try running sfc /scannow, also if your motherboard has a parallel port, then disable it within the BIOS.

9 more replies
Relevance 83.23%

I need help solving this BSOD problem. I have installed recent drivers and I thought everything was resolved but has failed unfortunately.

I have....
Windows 7 64-Bit
Full Retain Version
My hardware is about 3 years old besides my HDD that I recently purchased a week ago
And I have reinstalled the os

Intel Quad Core @ 2.33 GHZ
4GB Ram
NVIDIA 450 GTX

Thank you in advance.

Answer:Random BSOD during games and installations, error 0x0000001E

  
Quote: Originally Posted by Thecomposer132


I need help solving this BSOD problem. I have installed recent drivers and I thought everything was resolved but has failed unfortunately.

I have....
Windows 7 64-Bit
Full Retain Version
My hardware is about 3 years old besides my HDD that I recently purchased a week ago
And I have reinstalled the os

Intel Quad Core @ 2.33 GHZ
4GB Ram
NVIDIA 450 GTX

Thank you in advance.



First two things that jump out
Asacpi.sys

The pre 2009 version of this driver is a known bsod cause.





Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (notbefore).



Old drivers

Code:
ASACPI.sys 3/27/2005 9:30:36 PM fffff880`04486000 fffff880`0448e000 0x00008000 0x42476c4c
Lycosa.sys 1/18/2008 3:51:42 AM fffff880`05a2a000 fffff880`05a2e980 0x00004980 0x4790689e
fsvista.sys 3/18/2008 1:37:07 AM fffff880`02dc0000 fffff880`02dc... Read more

2 more replies
Relevance 82.82%

Hello,

A few days ago I got a random BSOD with the 0x0..1E stop error. Now my computer will rarely boot and when it does it still randomly gets the same BSOD. I once got a 1D stop error but its mostly 1E that keeps happening. I run Windows 7 Professional 64-bit and this time I used a Windows DVD to start up my computer. One time and only one I got the error message (while booting the computer) "BOOTIMGR corrupt, system couldnt boot" or something like that. I restarted my computer after I saw that and it was gone. I've attached two ZIP files of two different .dmp files that were created today with about 15-20 minutes in between them. Is there something wrong with my bios? If not, what could it be?

Thank you for any support, greatly appreciated

Answer:Random BSOD stop error 0x0000001E, hardware error?

Also maybe worth noting that I had not updated drivers in a while, right after posting this I updated my monitor's drivers. The rest were up to date.

3 more replies
Relevance 82.82%

Hi,

My issue is to do with accessing my PC via RDP, I have a work PC which I should be able to access via RDP (mstsc) however whenever I attempt RDP access to my work PC from another, my work PC blue screens reboots, and then allows me access once rebooted. It will still grant me RDP access for a short while but coming back to it the next day it will then blue screen again. This is not only happening to me but too a couple of people within our company.

I have tried allowing the port I use for port forwarding to access my PC through the firewall and I have tried installing all windows updates but nothing seems to have worked.

I know that my PC is blue screening because I have attempted RDP access in the same room.

Attached is the latest .dmp file.

Cheers for the help.

Answer:BSOD when using RDP error: "KMODE_EXCEPTION_NOT_HANDLED" ntoskrnl.exe

What is uploaded here is not a .dmp as you said, it is a .txt.

Post it following Blue Screen of Death (BSOD) Posting Instructions.

5 more replies
Relevance 82.41%

Hey guys, i recently have received a BSOD that says "KMODE_EXCEPTION_NOT_HANDLED" wich seems to be caused by ntoskrnl.exe . I am going to attach a .txt file that i got from Bluescreenviewer. Thanks for the help in advance (if you need any more info, dont hesitate to tell me )

Answer:WIN 8.1 BSOD, KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

Hi everyone, so i now also get a second BSOD after having had my first one (from time to time they change how they like it). This one is about a BAD_POOL_HEADER and is caused by spvve.sys. I will also for this one attach a .txt file with the Bluescreenviewer details. Thanks in advance.

14 more replies
Relevance 82.41%

Hi,
This Laptop is brand new, and i'm getting this random BSOD, i really tried everything that i can think of.
I did a factory reset, still after a day of use the are BSOD back.
I did some research online and some sites said it might be a RAM issue so i ran memtest86 and the result was 0 errors.

it happen a few times, i dont have the old records(before the factory reset, and before update), i have 2 dump files that happen today.(one of them happen while generating the SysnativeFileCollectionApp file.)

please help me figure this out.

? Windows 10
? x64
? What was the original installed OS on the system? Windwos 10
? OEM version (came pre-installed on system)
? Approximate age of system (hardware) 4 months
? Approximate age of OS installation (if you know) few days
? Have you re-installed the OS? no

? CPU i7 7700HQ
? Video Card GTX 1050


? System Manufacturer Dell
? Exact model number (if laptop, check label on bottom) XPS 15 9560
Laptop.


THANKS!!!

Answer:BSOD - KMODE_EXCEPTION_NOT_HANDLED - ntoskrnl.exe

My best advise is to return it. Anything we advise might void the warranty.

1 more replies
Relevance 82%

Hello,

Yesterday I encountered four completely random BSODs.
Two while I was just browsing about the internet,
One literally right after bootup
And another one while I was playing SimCity and watching a stream. The one while playing SimCity popped up saying 'Hardware Malfunction' a a seperate-ish BSOD window before the new one happened.

My specs:
CPU: i5-3570k @ stock clock
GPU: MSI GeForce GTX 780 (reference card)
RAM: 16GB Kingston HyperX Beast @ 2400mhz.
Motherboard: Asus P8Z77-V LX
SSD: Kingston SSDNow v300 120GB
Storage: 2x 1TB HDDs which I cannot remember the brand of.

A bit more info.
My RAM is supposed to run 2400mhz, but I have to set it to that in the BIOS manually or it'll detect and set it to 1333mhz. It seems after changing the RAM clock to the 2400mhz, that's when I encounter most BSODs. This is what I think may be the issue, but I can't understand minidumps for the life of me, so I thought I'd ask for some help to see if I'm correct, and to see if you guys perhaps have any ideas of what to do.


I've uploaded the dump files to SkyDrive. https://skydrive.live.com/redir?resi...LnfC3Ib1WOdphY

On a side note I have some different issues which has nothing to do with BSODs, really, but sometimes all my USB devices will disconnect. I'm pretty sure this is a driver issue with Razer's drivers, as I'm using a Deathadder, Blackwidow Ultimate and the Megalodon headset from them.
Although it may be my external mix (A Samson GO clip mic thingy) be... Read more

Answer:Random BSOD, error 0x000000fc & 0x0000001e & 0x00000109 & 0x0000003b

Hello and welcome Darkenager mate have almost the same board I set mine in increments (RAM) to so go to say 1600 and then try 1866 it is still a decent speed all the same. Then increase until it baulks again. Mine is set manually after I tried the XMP and the RAM would default back to the 1333 the highest this board is supposed to go is 2133 by my manual.

I am away from home at the moment and on my 8 machine so I cannot tell you exactly see this for some info Ivy Bridge Overclocking Guide ? Asus Motherboards

3 more replies
Relevance 82%

My computer has recently taken to blue screening seemingly at random. I recently had a virus that was cleaned up with Spyhunter 4. The system was fine for a few days then blue screened when I was away and restarted throwing the 3b error. Over the past few days the errors have become more and more common. I've checked the computer with whocrashed and got the following results:

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042715-23150-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x72A10)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x295B1)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atikmdag.sys
product: AT... Read more

Answer:BSOD at random times error 0x0000001e, 0x00000034, and 0x0000003b

Hello and Welcome to SevenForums

Run MemTest86+ for 8 passes. I know that you ran a memory test but MemTest86+ is the most accurate out there. RAM - Test with Memtest86+

Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
Your computer may run slow but that's because Driver Verifier is running. If you crash when you start your computer after running Driver Verifier go into Safe Mode and disable it. Safe Mode

5 more replies
Relevance 82%

Hello Everyone,

As my first post, I am seeking help with my Windows 7 BSOD crash. I am usually online and Firefox freezes and gives me the light-grey out screen and says (not responding) usually followed by the BSOD with error codes

0x0000001a and or 0x0000001e

Don't know if it is a driver error or memory error. I have recently re-installed Windows 7 and still same problem, also have uninstalled Photoshop and Illustrator, for which I thought might be hogging my RAM.

If you have the time to look over my .dmp files and spot a problem or possible solution I would greatly appreciate it, Thank you in advance!!

Answer:BSOD Error 0x0000001a/0x0000001e (Not Responding) Random Restarts

Before proceeding:

1. Download and save this tool to your desktop:

http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear
3. Use CTRL+V to paste the unedited results of the tool here in your next reply

2 more replies
Relevance 81.59%

Hello , I recently upgraded from my AMD 270X to the AMD RX580 OC Armor (MSI)
And from this point onward i keep getting these random reboots/crashes but they only accur while i am gaming (not all games cause this)
I can only reproduce the reboot/dump by playing Playerunknown's Battlegrounds , The part where it asks you to jump of the plane it jumps... 5 secs later pc reboot.
I have been trying so many things to resolve this issue so i will post my dump files here in the hope anybody can tell me what actuall driver/hardware is acting up here.
(it is odd because i sometimes can play say ARK on epic for 3 days NP and sometimes it crashes my pc within 30 minutes)

I ran 3Dmark (fine no errors)
And CatZilla (crash with reboot at 4th test and first try RED screen at 3th test)
Leading me to think it is the video card..

Please help guys im completely lost (i tried reinstalling drivers cleanly , even reseated my ram and GPU no results all the same)

Answer:BSOD KMODE_EXCEPTION_NOT_HANDLED ( ntoskrnl.exe , ntkrnlmp.exe)

Hi there,

It seems if theres an Problem with you AMD GPU:

Code:
Card name: Radeon RX 580 Series

The crash dump analysis reveals not much info, except a clue in the stack:


Code:
0x0000001E: KMODE_EXCEPTION_NOT_HANDLED (20.07.2017 01:15:50) [Windows 10]

CAUSED BY: memory_corruption

PROCESS: ALLBenchmark.exe

Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

ffffe380`3d3dcec8 fffff806`a54693a8 dxgmms2!VidSchiUpdatePriorityTables+0x78
ffffe380`3d3dcf28 fffffddd`094ab810 win32kbase!gDxgkWin32kEngInterface
ffffe380`3d3dcf98 fffff806`a54c2785 dxgmms2!VidSchSubmitCommand+0x2c5


dxgmms2 could indicate a problem with the GPU driver or the graphics card itself.

There are error messages in eventlog too which show an GPU problem:


Code:
2017-07-18 20:38:18 Warning: Display driver amdkmdap stopped responding and has successfully recovered.
2017-07-18 20:38:21 Warning: Display driver amdkmdap stopped responding and has successfully recovered.


Theres the tool AMD Overdrive installed.

2 more replies
Relevance 81.59%

Hey, it's been happening for a while now, whenever I play a recent game, like NBA 2K12 or Dirt 3, I'll get random BSOD's it's very annoying, the sound will start skipping and it will BSOD.

KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ntoskrnl.exe+70010

I attached the minidump.

Answer:BSOD while gaming, KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe

Hello there!

Seems like the crash is caused by your gaming controller CM2793.sys possibly Snakebyte FFXIV game controller. Please remove the driver and reinstall it.


Code:
CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x1E

PROCESS_NAME: nba2k12.exe

CURRENT_IRQL: 2

TAG_NOT_DEFINED_c000000f: FFFFF88002F22FB0

EXCEPTION_RECORD: fffff88002f22958 -- (.exr 0xfffff88002f22958)
ExceptionAddress: fffff8800804b783 (CM2793+0x0000000000000783)
ExceptionCode: c0000094 (Integer divide-by-zero)
ExceptionFlags: 00000000
NumberParameters: 0

TRAP_FRAME: fffff88002f22a00 -- (.trap 0xfffff88002f22a00)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000002008 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800804b783 rsp=fffff88002f22b98 rbp=fffffa80059d98f0
r8=00000000000000ad r9=fffffa8005a3bb7a r10=0000000000000000
r11=0000000000000005 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
CM2793+0x783:
fffff880`0804b783 ?? ???
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002c80d6e to fffff80002c89010

STACK_TEXT:
fffff880`02f21a48 fffff800`02c80d6e : fffffa80`04b5d1a0 fffff880`0147aa39 fffff880`02f221c0 fffff800`02cb59a8 : nt!KeBugCheck
fffff880`02f21a50 fffff800`02cae75d : fffff800`02e96b1c fffff800`02dcfac... Read more

3 more replies
Relevance 81.18%

Basic System Specs:

- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? No, shipped with Vista, upgraded to 7.
- an OEM or full retail version? Full Retail Verison


- What is the age of system (hardware)? Three years, one month, and 11 days old.
- What is the age of OS installation (have you re-installed the OS?) Around one month old.

ZIP folder with PERFMON HTML file and Windows_NT6_BSOD_jcgriff2 folder attached.

OK,

I'm a total noob on this forum, so I tried to follow the instructions on posting.

Firstly, when you read PERFMON, it'll say my HDD is failing. I know that. I know it's stupid to use a failing HDD, but my data is backed up, and I get my Mac on Saturday. Anyways,

Last night, around 1:30 AM, I got up to shut down my computer, it was on, and in the same room as me, and I wanted sleep. So, I went to the start menu, and saw the update icon next to shut down. I shut down the machine instead of sleeping, so it could update. I turn off the monitor to go to sleep. I then hear the fans ramp up, then slow down, and the computer "click" like it does when it shuts off. But, the fans were still running. I turned on a lamp, and sat down. I turned on the monitor, to be facing a big fat BSoD. It didn't give me an exact message of what happened, just a STOP error code. The STOP error code was 0x0000001e, and the BCCode is 1e. I haven't installed any new hardware, and the only software I've installed was Apple's AirPort Utilit... Read more

Answer:Random BSOD at night, error 0x0000001e, Updates possibly installing.

Failing hard drives can cause BSOD's. But most importantly - they can die without any notice at all. Backup all your stuff immediately!!!

Win7 doesn't like wireless USB devices. You have a Compact Wireless-G USB Network Adapter with SpeedBooster ver.2
Here's my rant about these devices:





Quote:
I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


The memory dump points to networking stuff - and your networking drivers (both wired and wireless USB) are from 2008. This means that it's most likely that the wireless USB drivers are causing the error (although the wired drivers are suspect also).

Please update all of your networking drivers. Be sure to use ONLY Win7 compatible drivers.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we s... Read more

9 more replies
Relevance 80.36%

I've been having BSODs ever since I did a system upgrade a few months back. I made the following upgrades:
- added 2 sticks of new RAM (Corsair xms3 8gb kit)
- added a new SSD (Intel SSDSC2BW180A3L)
- I also cloned my OS from my old drive to the SSD, don't know if that would cause problems
- overclocked my cpu to 3.2ghz from 2.67 (core i5-750)

The minidump files are attached. Grateful for any help! Thanks.

Answer:BSOD related to KMODE_EXCEPTION_NOT_HANDLED caused by ntoskrnl.exe

Scan the system for possible virus infection with these tools. It is needed.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Logitech SetPoint HID Filter Driver ia causing some problems here:

Code:
fffff880`02ffca78 fffff880`024bd595Unable to load image LHidFilt.Sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for LHidFilt.Sys
*** ERROR: Module load completed but symbols could not be loaded for LHidFilt.Sys
LHidFilt+0xc595
And the driver is very old.

Code:
fffff880`024b1000 fffff880`024c7000 LHidFilt T (no symbols)
Loaded symbol image file: LHidFilt.Sys
Image path: LHidFilt.Sys
Image name: LHidFilt.Sys
Timestamp: Fri Sep 02 11:53:09 2011 (4E60764D)
CheckSum: 0001071C
ImageSize: 00016000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Logitech - Support & Software Downloads

You are highly overclocked. No wonder that the graphics will crash, despite of having the latest driver.

Code:
CPUID: "Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz"
MaxSpeed: 2670
CurrentSpeed: 3202
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Also, your BIOS is very old.

Code:
BiosVersion = 080016
BiosReleaseDate = 09/09/2009
If possible, try to update it from EVGA Download ... Read more

2 more replies
Relevance 78.72%

Specs:
- Windows 7 Home Premium x64
- Original and only OS ever on the system
- Came pre-installed
- The entire system is about 2 months old
- The install is 2 months old.
- No other security system besides Microsoft Security Essentials

I'm getting a BSOD caused by the ntoskrnl.exe driver. Can't find any solutions. Could you guys help?

STOP error code is 0x0000001E.

Everything you need in the ZIP file.

(Note: It's not called minidump.zip because I have more than just the minidump in the zip file. I also have a dxdiag and some html files in there. All thing in there are relevant and helpful though.)

Answer:ntoskrnl.exe 0x0000001E BSOD

Code:
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\justinbronze\Windows_NT6_BSOD_jcgriff2\122711-31044-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c49000 PsLoadedModuleList = 0xfffff800`02e8e670
Debug session time: Tue Dec 27 08:40:25.115 2011 (UTC - 7:00)
System Uptime: 0 days 0:02:33.644
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff8800287afb0, 0, 0}

Probably caused by : CLASSPNP.SYS ( CLASSPNP!ServiceTransferReq... Read more

9 more replies
Relevance 78.72%

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64bit
- the original installed OS on the system? Yes
- an OEM or full retail version? OEM
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 5 months
- What is the age of OS installation (have you re-installed the OS?) 5 months, came factory

I've been researching my BSOD issues and most of the fixes lead back to posts on this site so I figured I would register and hope for some help of my own.

I've got several BSOD's in the last two days, most refernece the NTOSKRNL.exe and a few times I've seen RT64win7.sys and AFD.sys.

I've attached the BSOD Dump & System File Collection info but the System Health Report kept kicking back an error so I dont have that info. I hope this is enough, thanks in advance for any help.

Answer:BSOD, 0x0000001E, ntoskrnl.exe

Hi and welcome to Seven Forums!

You have SpywareBlaster and Malwarebytes installed on your PC but no real time protection. Please install Microsoft Security Essentials and scan your PC.

-------------------------

Some crashes blame DirectX and/or your graphics card. As DirectX is built into windows, it can indicate file corruption. It could also mean you have graphics card issues.
Please run the sfc /scannow checker to check and repair important system files. Follow option two in this tutorial: SFC /SCANNOW Command - System File Checker. If it reports that Windows Resource Protection did not find any integrity violations, tell me. If it attempts to repair files, attach the CBS.log file to your next post. It is located here C:\Windows\Logs\CBS\CBS.log.
Then, follow the steps for Diagnosing basic problems with DirectX. If that proves unsuccessful and doesn't solve the BSOD's, then try to reinstall your graphics card drivers by following these steps.
Download the drivers you want for your display card(s)
Click Start Menu
Click Control Panel
Click Uninstall a program

For NVIDIA:
Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
Restart your computer
Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
If any remain of the above, uninstall one at a time
If asked to restart after uninstalling any... Read more

9 more replies
Relevance 78.72%

Hey,

I need help with this, any help will help.
Thanks,

Answer:BSOD ntoskrnl.exe 0x0000001e

Code:
BugCheck 1E, {ffffffffc0000005, fffff800032b0e45, 0, ffffffffffffffff}

Probably caused by : ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )

Code:
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
The kernel has detected an illegal processor instruction, which couldn't be handled by the exception handler since no routines for the error exist.


Code:
0: kd> !error ffffffffc0000005
Error code: (NTSTATUS) 0xc0000005 (3221225477) - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
There seems to be some memory access violations, this is usually due to poorly written drivers referencing invalid addresses.

>>Upload MSINFO32<<Start
Type: msinfo32
File, Save
Place file in a zipped folder
Upload in next post using - Screenshots and Files - Upload and Post in Seven Forums
This file will show which programs you have installed, to see what drivers may be potentially causing issues.

9 more replies
Relevance 77.9%

Hello Forum,

I am hoping that someone will be able to help me with BSOD relating to ntoskrnl.exe - I think

I have looked up a similar thread and followed the advice but have not solved the problem. I have installed some maintenance software to try to clean up the computer cclean, Malwarebytes and Tune-up etc but still having the problem.

System is not overclocked

Any help would be greatly appreciated.

Answer:BSOD ntoskrnl.exe+75b90 0x0000001e

Welcome to the forum.


Code:
Start Menu\Programs\Utilities\Wise Registry Cleaner Free Public:Start Menu\Programs\Utilities\Wise Registry Cleaner Free Public
Start Menu\Programs\Utilities\TuneUp Utilities 2014 Unicron\Dean Costigan:Start Menu\Programs\Utilities\TuneUp Utilities 2014 Unicron\Dean Costigan
Start Menu\Programs\Utilities\TuneUp Utilities 2014\All functions Unicron\Dean Costigan:Start Menu\Programs\Utilities\TuneUp Utilities 2014\All functions Unicron\Dean Costigan





Quote:
The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence. If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner - PC Optimization and Cleaning - Free Download but make sure you back up the registry before making letting ccleaner delete anything. 10 Tips on How to Properly Maintain Your Computer


Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Run Disk Check on your Hard Drive(s): Disk Check

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDS... Read more

3 more replies
Relevance 77.9%

Hello all! I'm a newcomer here looking for some help. I just started receiving the BSOD this weekend on my desktop. It has been working flawlessly since last summer. I only made a couple of changes this weekend.

1. I installed 3dMark11
2. changed video cables and monitors to connect a laptop dock with dual monitors.

I have since:
uninstalled 3dMark,
reconnected the monitors,
uninstalled, installed and then upgraded the Intel Rapid Storage drivers/software,
uninstalled and reinstalled Paragon recovery(due to another error that I thought pointed to it),
done a system restore,
checked as many of the drivers to make sure they are as up to date as possible.

From reading other threads, I believe the following is what is needed to help. I appreciate any help that you can provide.

http://dl.dropbox.com/u/3699279/jtodd12.zip

http://dl.dropbox.com/u/3699279/022713-17565-01.dmp

Answer:BSOD iaStoreA.sys and ntoskrnl.exe 0x0000001e

Code:
BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys

Probably caused by : iaStorA.sys ( iaStorA+64024 )

Code:
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
Your Intel(R) C600 series chipset SATA AHCI Controller, seems to be causing some issues, have you tried using a a earlier version?


Code:
Driver c:\windows\system32\drivers\iastora.sys (3.6.0.1086, 564.46 KB (578,008 bytes), 2/27/2013 10:51 AM)
Update System Specifications:Speccy - System Information

9 more replies
Relevance 77.9%

Working on a Friends Computer who have been getting this error message with every boot into the OS, (although it boots into the Desktop, Win 7 Home, then BSOD)

Safe Mode works Fine, there seems to be no spyware/virus issues, and hardware checks outs

System is a DELL Inspiron 620s

Attached is the Dump file

Thanks in Advance for the Assist

Jose Torres

Answer:BSOD Stop: 0x0000001E on ntoskrnl.exe

Hi,


Code:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffffa80084e1610, 0, 7fffffa8000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4987d )
Followup: MachineOwner
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

I would suggest removing Mcafee as it may be causing issues:
How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)

As an alternative, please download and install:

Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.



   Note
Once downloaded, update and run a full system scan


Then check to see if your issue still exists?

What hardware have you tested?

cheers

Dave

1 more replies
Relevance 76.67%

Hey, so I recently started to get these BSOD randomly now. Not sure what it could be and tried everything I know, plus some things I researched.

x64
Full Retail - What is the age of system (hardware)? Oldest part would be the HD from 2009, and motherboard 2010
- What is the age of OS installation Fresh Install
I have this happen on old ram, and brand new ram as well. I think the cause is a faulty motherboard.
Reason why is I have two slots that died out on me, so I sent out a request for an RMA,

Thanks,
EDIT here is what bluescren view says
00000000`00000003
fffff800`02e566f0
fffff800`02e566f0
5958504b`00240005
tcpip.sys
tcpip.sys+147430

Answer:BSOD random Error ntoskrnl.exe

  
Quote: Originally Posted by Tai2323


Hey, so I recently started to get these BSOD randomly now. Not sure what it could be and tried everything I know, plus some things I researched.

x64
Full Retail - What is the age of system (hardware)? Oldest part would be the HD from 2009, and motherboard 2010
- What is the age of OS installation Fresh Install
I have this happen on old ram, and brand new ram as well. I think the cause is a faulty motherboard.
Reason why is I have two slots that died out on me, so I sent out a request for an RMA,

Thanks,
EDIT here is what bluescren view says
00000000`00000003
fffff800`02e566f0
fffff800`02e566f0
5958504b`00240005
tcpip.sys
tcpip.sys+147430




These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a... Read more

8 more replies
Relevance 76.67%

Hello,

Since two weeks, I had been fighting to find any solution to my problem but in vain. So i decided to ask here for some help. I swap RAM, HDD, GPU , PSU but in vain. I think that my CPU may be failing.
I attached 2 minidump to this thread since I just re-install win again.

Answer:Random BSOD ntoskrnl + hal.dll error

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

9 more replies
Relevance 76.26%

I had more bsd, but I think the 0x3b and 0xd1 are fixed. Any help would be appreciated. This is so frustrating. If its hardware related, I need help figuring out what. All my parts are new from newegg except for gpu and processor. I don't think its my ram because I swapped out different ram from my old pc and got same errors and that ram works flawless in other pc. Ran sfc scan now and chk disk and no errors. I am uploading the files you requested posted in instructions.

Answer:multiple bsod by ntoskrnl.exe, 0x0000000a, 0x0000001e, 0x00000050

The last 4 .dmp files point to a possible RAM problem. The only way to check that is to run a minimum of 8 consecutive passes of Memtest86+ as described here:

RAM - Test with Memtest86+

It is not sufficient to install the RAM into a different system as a test.

9 more replies
Relevance 76.26%

Getting very intermittent stop errors,:0x0000001e(0xc0000005,0x080420108,0x0000000,0x00000517) kmode_exception not handled, Address 80420108 Base at 80400000, Date stamp 3d366b8-ntoskrnl.exe, any suggestions would be appreciated.Larry H

Answer:0x0000001e Stop error, ntoskrnl.exe

here is a cool trickput 0x0000001e into a web search engine and see where it takes you.You will get 65,800 hits of which the first 10 are relevent

4 more replies
Relevance 75.85%

WTF IS THAT?! My computer just turns off without warning out of no were. I turned off that "automaticaly reboot after errors" or sumtin like that, but it still does it, i hear it has sumtin to do with either my hard drive or ram, i took them out and pluged in the one i normally use, and my ram hasnt changed at all. can anyone help?
 

Answer:0x0000001E, KMODE_EXCEPTION_NOT_HANDLED

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a 3rd party driver causing the error, if one exists for it.

Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

Beginners Guides: Diagnosing Bad Memory
 

1 more replies
Relevance 75.85%

I'm getting this BSOD random every 10-20 hours max,always the same one.
Minidump is attached.

Always the same IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe

I tried a complete memtest and all is OK
i tried a complete windows 7 64bit reinstall with formatting and still the same BSOD

My configuration :

Intel I7 860
12 gb ram crucial 1600mhz
main hd : crucial m4 ssd 128 gb
secondary hd : WD green 2 tb
gpu : XFX ATI 5850 1 gb ram
motherboard : Asus P7P55D LE Intel P55 Socket 1156 DDR3 1600 2xPci Express Integrated:Lan-Audio RETAIL
monitor : dell U2410

no overclock

I'm without a clue sigh please help

I had this configuration from 1 year now and BSOD started to appear like 1 month ago

I have to say that my crucial m4 ssd is with first firmware...should i update it and retest?

Answer:BSOD random ntoskrnl.exe error i'm clueless :(

Yes, update your SSD to the latest firmware. There have been known problems with the Crucial M4 without the latest firmware. See http://www.sevenforums.com/crashes-d...ld-boot-3.html

You will also want to update the following driver:
Code:
ASACPI fffff880`05698000 fffff880`056a0000 Sun Mar 27 20:30:36 2005 (42476c4c) 00003c77 ASACPI.sys
There is not an update through your Motherboard support site, but you can update it for a different motherboard since it is just an ASUS utility and not an actual device driver.Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:Going to the Asus motherboard support site
When you reach the website:
Scroll down the page and click Utilities
Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
Download and install the driver.
After installation is complete, verify that it installed correctly.Click Start Menu
Click My Computer
Go to C:\WIndows\System32\drivers\
Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)
Thanks to JMH and zigzag3143 for the above information.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Kingston\BSODDmpFiles\zirconicus\040412-22167-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http... Read more

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Greetings, I was hoping someone would help me with my BSOD ntoskrnl.exe issue as I've experiencing them randomly throughout the day but not quite enough to the point it would cripple my PC. I had this issue a year ago that was fixed by simply running Memtest86+ through a few passes on all RAM modules and I found out that 2 out of 3 of my sticks had errors all over them. I smartened up a bit when I replaced them several months back by running them through the same test and fortunately none of them had any errors.

I tried digging through the other similar ntoskrnl.exe threads but to no avail, also tried running each stick in 4-7 passes and none of them displayed any errors.

Any help and insight would be greatly appreciated

Answer:Random BSOD, Error ntoskrnl.exe+cca4a

Hello and welcome thunderkiss first up the memtest mate should be run at least 8 passes unless errors come up straight away but if you are satisfied with what you have done try these for starters the files I am not real sure so do these first

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< DO NOT runon a SSD

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer

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Hello

I am having random BSOD issues, just recently i download blue screen view
and at the top of the list it has ntoskrnl.exe that seemed to be causing the issue.

I will upload the minidump file if that makes things easier, besides that i don't know much else to report on, help is appreciated.

Thanks

Answer:Random BSOD error 0x0000003B ntoskrnl.exe

Yes it does make things easier, go ahead and post it
http://www.sevenforums.com/crashes-d...tructions.html

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Hi i am new to this, i keep getting blue screen at random and dont know how to debug minidump file and i am running out of patience with this pc thanks in advance and that is the most recent one ive had.

On Thu 18/10/2012 13:23:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\101812-68344-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x87AE9)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF880089F3618, 0xFFFFF880089F2E70, 0xFFFFF80002CE444F)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

Answer:BSOD at random times, error ntoskrnl.exe

Welcome

Please upload your msinfo32.nfo file. To get this:
Click on the Start
Type msinfo32 into the Search programs and files box
When it opens, go to File, Save
Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder
Upload the .zip file here.

Post a screen shot with crystal disk info:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums

Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check

Hard drive test both short and long with: SeaTools for Windows

Also the DOS version of:SeaTools for DOS

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ASH-21_05_2016__33016_37.zip

Hello, I've been receiving BSODs and my system keeps freezing randomly, especially when being physically moved from its original position to a fresh position. I've tried conducting general hardware tests, but everything seems to be working just fine, atleast superficially. The manufacturer's hardware tests and chkdsk didn't reveal any issues.
The system details are as follows
Dell Inspiron 15 3521
3rd Generation Intel Core i5-3 337U processor (3M Cache, up to 2.7 GHz)
500GB 5400 RPM Hard Drive

I've attached the required zip file as well.

Any help/advice regarding what I should do to fix this would be greatly appreciated.

Thank you!

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Hi all


So I have this issue in windows 10 where the keyboard of my laptop stops responding at random instances . None of the keys work. That is soon followed by BSOD and a " Driver Power state failure error message". When forcing the computer to restart by pressing the power button resolves the issue . But the keyboard still stops at random intervals. I have already check all the drivers and they are up to date and there are no yellow explanation marks in device manager and updated
i have run Blue screen viewer and attached the log from that . In all instances it appears the guilty party is " ntoskrnl.exe" but i cannot find any other info on how to resolve this . Can anyone please help?

edit: also added the dump files as zip
edit: also opened the dump file with WinDbg and uploaded it as word . Can please someone help me interpret it?

Answer:BSOD at random -error 0x0000009f - ntoskrnl.exe

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

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Hi all


So I have this issue in windows 10 where the keyboard of my laptop stops responding at random instances . None of the keys work. That is soon followed by BSOD and a " Driver Power state failure error message". When forcing the computer to restart by pressing the power button resolves the issue . But the keyboard still stops at random intervals. I have already check all the drivers and they are up to date and there are no yellow explanation marks in device manager and updated
i have run Blue screen viewer and attached the log from that . In all instances it appears the guilty party is " ntoskrnl.exe" but i cannot find any other info on how to resolve this . Can anyone please help?

edit: also added the dump files as zip

More replies
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Hi there, my colleague is getting random BSOD on his relatively new Dell E6330 with W7 Pro x64.

I have grabbed some dump files and tried to understand them in BlueScreenView, but they don't make a lot of sense to me, but these two items are frequently mentioned: NETIO.SYS \ ntoskrnl.exe.

I also ran Memtest86+ and it came back with no errors.

Please can someone help me translate these dump files (attached)?

Many thanks

Answer:BSOD random W7 Pro x64, error NETIO.SYS \ ntoskrnl.exe

Welcome to the forum.

Please uninstall Trend Micro and AVG software.Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free



   Note
Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination
Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
System File CheckerThe SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.Link to full tutorial: SFC /SCANNOW Command - System File Checker
Run Disk Check in Windows 7Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file syst... Read more

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Hi, i encountered several BSOD recently, most of the times it happen when im downloading file using Internet Download Manager. I already tried re-installing IDM but no luck.

Error code: 0x03b
Driver: ntoskrnl.exe
Please see attached file for further details

My Operating System is Windows 7 Home Premium x64
Sony Vaio Laptop VPCEE42FX
4GB RAM

Thanks!

Answer:Random BSOD, error 0x03b ntoskrnl.exe

Crashes point to Kaspersky, Norton Backup, and/or ShadowDefender. Start removing these programs one by one and determine which is causing the crashes.

Removal tool for Kaspersky Lab products will help with removing Kaspersky.
If you remove Kaspersky, I recommend either of these:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

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window7 x64 pro that I've installed about a year ago.
4gb ram
the hardware is 2.5 years old full retail

hey guys.

the BSOD has started after installing system mechanic.
uninstalled it and it didn't help.

is it a hardware malfunction?

thanks in advances
aviad

Answer:Random BSOD ntoskrnl.exe error 0x00000001

  
Quote: Originally Posted by Supershmup


window7 x64 pro that I've installed about a year ago.
4gb ram
the hardware is 2.5 years old full retail

hey guys.

the BSOD has started after installing system mechanic.
uninstalled it and it didn't help.

is it a hardware malfunction?

thanks in advances
aviad




Virtually all 47 of these are identical. There is very little practical information in them as to its cause. The specific error code is:

The APC_INDEX_MISMATCH bug check has a value of 0x00000001. This indicates that there has been a mismatch in the APC state index.

We can certainly find what the cause is eventually but I wonder since these only started after you installed system mechanic wouldnt it be easier to restore a backup, or do a clean reinstall?

Here are a few of the current problems
Old drivers

Code:
ElRawDsk.sys 7/26/2008 12:59:09 PM fffff880`03dd6000 fffff880`03de0000 0x0000a000 0x488b65ed
btwl2cap.sys 4/3/2009 7:28:45 PM fffff880`08d29000 fffff880`08d35000 0x0000c000 0x49d6a9bd
How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager... Read more

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Hello!
Around Christmas time I purchased a brand new Acer Aspire 7560 laptop.
Since the very first day I bought it, I began to experience BSOD errors while casually doing things such as browsing photos on Facebook, or just plain using my laptop.

Recently though, these crashes haver been occurring more and more often, and I do not know how to prevent them from happening! It's at the point where it will do it many times a day, up to six times an hour. It's very frustrating, and I have the feeling that it may be having an effect on parts of my computer, causing it to slow down, etc.
From what I've read in the dump reports, all of the BSOD errors seem to be related to the ntoskrnl.exe file.

When it crashes, the screen goes into almost rectangular tears from the left side of the screen to the other.

I am not the greatest with computers, but I do know my basic way around them. Here are some of my system specs:

System Hardware Age: Six months
Age of OS Installation: Six months. It came pre-installed. I don't have a Windows 7 installation disk.
System Manufacturer: Acer Aspire 7560 Laptop
OS: Windows 7 Home Premium 64-bit
Graphics Card: AMD Radeon HD 6620G
Display: Generic PnP Monitor, 17.3" HD+ LED LCD
Resolution: 1600 x 900
Hard Drive: 640 GB HDD
Mouse: Razer Naga
Internet Speed: Average (2.5mbps - 5mbps)
Other Info: AMD Quad Core Processor AB-3500M
6 GB DDR3 Memory Installed (DDR3 PC3-10600, DDR3 PC3-8500, DDR3 (non-ECC))

Also, I am currently usin... Read more

Answer:BSOD random crashes, ntoskrnl.exe error

Hello Vmoppy. Welcome to Seven Forums. The BCCodes presented suggest possible memory corruption. Please follow this tutorial. RAM - Test with Memtest86+ You should let the test run over night. If you get any error codes, pull all but one stick and test in each lane. Take note of the behavior while doing so.

Also, your BIOS may need to be updated. Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 7560


Code:
AlcoholAutomount "c:\program files (x86)\alcohol soft\alcohol 120\axautomntsrv.exe" -automount Brook-PC\Brook HKU\S-1-5-21-966909496-1433074955-2235090737-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Please remove Alcohol. It is known to cause issues.

You also have both McAffee family protection and Norton Internet Security installed. Please remove both, at least for testing and install Microsoft Security Essentials.

Razer Mice can be problematic, please remove and replace with a generic mouse for now.


Code:
Start Menu\Programs\AVG PC TuneUp 10.0.0.27 PreCracked Brook-PC\Brook:Start Menu\Programs\AVG PC TuneUp 10.0.0.27 PreCracked Brook-PC\Brook
Also delete. And with that, download and install Malwarebytes, the free version(do not start free trial). Run a full scan on all user accounts. Also, run a full scan with Microsoft Security Essentials.

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I recently upgrade my computer from Windows 7 Pro 32 bit to Windows 7 Pro 64 bit; so I'm pretty sure my issues are somewhat driver based.

Most of the time the BSOD's happen randomly; though some of the times are when launching games.

I'm a novice at understanding/interpreting the dump files so help is greatly appreciated.

The dmp files are attached! If you need any more info, let me know.

Thanks in advance!

Edit: Ran Windows in SafeMode for about an hour or two. Ran fine without any crashes.

Answer:Random BSOD, multiple error codes, error ntoskrnl.exe

Still having this problem. I uninstalled adn reinstalled all my drivers. I ran chkdsk (There was a few corruption, but they've been fixed). I ran Seatools - all tests passed. I have no idea what else to try. Any suggestions?

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Getting a KMODE_EXCEPTION_NOT_HANDLED crash as well as SYSTEM_SERVICE_EXCEPTION crash. The pc is brand new build with just office 2013 bria 3 and our works truckmate trucking software installed. The anti virus being used is eset 4 business edition. The motherboard is a gigabyte H81M-S2H with an intel i5 cpu and 8 gigs of ram. Some help finding the driver causing this crash would be wonderful.

Thanks

Answer:bsod at random KMODE_EXCEPTION_NOT_HANDLED

Hello, keystone. Please upload the BSOD Posting Instructions http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Please fill out your System Specs


   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

Your dump file from today lists


Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc000001d, fffff80003cab64c, 0, 0}
Probably caused by : memory_corruption ( nt!MmQueryMemoryListInformation+bc )
Followup: MachineOwner
Please ... Read more

1 more replies
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Hi i keep getting frequent blue screens whilst playing league of legends. I have downloaded blue screen viewer and tried to identify the issue as much as possible however i don't know how to fix it. I have attached all of the minidump files found within the folder.

Answer:BSOD playing League of Legends 0x0000001e dxgmms1.sys and ntoskrnl.exe

I have attached the file requested for you.

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Answer:Random BSOD , error 0x0000000a ( fltmgr.sys + ntoskrnl.exe)

Okay

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Hi,
I just signed up to the forum as I have exhausted my own efforts at solving a seemingly known issue with ATI drivers BSOD'ing my system.
I RDP to the effected system and use that method 99% of the times.

At random occassions my system BSOD's giving a few different reasons as attached and posted below

Code:
On Fri 30/01/2015 22:17:08 GMT your computer crashed
crash dump file: C:\Windows\Minidump\013015-30093-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
Bugcheck code: 0x109 (0xA3A01F59B45B7B9F, 0xB3B72BE006D8BE22, 0xFFFFF802B30BC730, 0x1)
Error: CRITICAL_STRUCTURE_CORRUPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the kernel has detected critical kernel code or data corruption.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Wed 28/01/2015 22:00:48 GMT your computer crashed
crash dump file: C:\Windows\Minidump\012815-35562-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x13274F)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF80043B8074F, 0xFFFFD00038E76000, 0x0)
Error: SYSTEM_SERVI... Read more

Answer:BSOD random ntoskrnl.exe and atikmdag.sys mixed error

Since posting , I have used the driver removal tool to remove the drivers, the used ATI autodetect to install the latest driver.
Maybe this could have solved it .... ?

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Is Windows 7 . . . x64 bit - the original installed OS on the system? windows 7 - an OEM or full retail version? OEM - What is the age of system (hardware)? 6 months - What is the age of OS installation 6 months

For a long time now i have been experiencing stop errors related to ntoskrnl.exe
they are not frequent and occur once every few days.

I would greatly appreciate any help regarding this issue and will be happy to provide any additional information
thanks,
tom

Answer:Random BSOD error 0x0000004e ntoskrnl.exe+7f1c0

Device Concerns:
Code:
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001\5&37CB11FF&0&0001 This device is disabled.
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001\5&37CB11FF&0&0101 This device is disabled.
VirtualBox Host-Only Ethernet Adapter ROOT\NET\0000 This device is disabled.
ASUS Bluetooth USB\VID_0B05&PID_179C\6&DF2EE03&0&7 This device is disabled.
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001\5&37CB11FF&0&0201 This device is disabled.
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001\5&37CB11FF&0&0301 This device is disabled.
Realtek 8185 Extensible 802.11b/g Wireless Device PCI\VEN_10EC&DEV_8185&SUBSYS_822510EC&REV_20\5&D93DF5B&0&0800E6 This device is disabled.
Were you aware of the above? If so, please explain your reasoning so we may understand your troubleshooting steps.
Software Concerns:You need to update to Kaspersky Internet Security 2012. 2011 may cause instability due to the age of the software.
You have a number of programs running. I would recommend that you Troubleshoot Application Conflicts by Performing a Clean Startup leaving only your security software enabled with startup and have services run on startup.

Code:
Start Menu\Programs... Read more

9 more replies
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Hi Everyone

i got new High End Gaming PC ,,installed windoes 8.1 64bit and started to get random BSOD after normal use/ Gaming Freeze ( the same file that shows here ntoskrnl.exe and many others )

I tried windoes 7 and and the same thing happen if not worse ,, i went back and installed windoes 8.1 64bit

i tested my RAM first thing with memtest86 for 2 passes with no errors ,, i'm running Prime95 all the night and the max temp was 50c

but 5 min ago when i tried to run firefox it froze for a few second then i got the error mentioned above

i tried to run the Driver verifier in windoes to see if there is anymore errors or BSOD will happens but i didn't know how to use it
-------------------

update:

i just got another BSOD ,, trtied to play BF4 then it crashed before i play actually
i updated the attachment
Please find the file attached and help me solve this and enjoy my new Pc

Best Regards

Answer:Random BSOD ,,Error code: 0x7A ntoskrnl.exe

Hi

Please provide a Speccy snapshot of your system following Publish a Snapshot using Speccy - Internet Applications Mini-Guides

Make sure to post the web link "Speccy" displays.

10 more replies
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got this BSOD 2-3 time now while playing different game and it seem to be random was not doing anything special while playing so i am kinda lost and there was couple days in between other BSOD but its same kmode_exception_not_handled storport.sys i only included the last dump cause i updated alot of driver since the previous BSOD i have been trying to update my Intel Rapid Storage driver but i can't seem to find the right one

Answer:Random BSOD kmode_exception_not_handled storport.sys

   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.
You can remove the drivers via a restore point that normally is created.

The single dump is corrupted, so we need to wait for another crash. We might be able to force one.


Diagnostic Test

 DRIVER VERIFIER

   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.
Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.


   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

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Hello all. I keep getting BSOD. It happens even after reformatting and installing Windows, so I'm guessing it's a hardware problem. Can anyone help me?

Is Windows 7 . . . - x64 ? - Windows 7 Home Premium x64 - Full retail - What is the age of system (hardware)?
1 year 9 months
- What is the age of OS installation (have you re-installed the OS?)
Just reinstalled to reformatted HD.


Thank you,

Answer:BSOD at random, PFN_LIST_CORRUPT and KMODE_EXCEPTION_NOT_HANDLED

You have a Belkin USB Wireless Adaptor - Win7 doesn't like these devices, and when combined with older (Vista era) drivers it will spit out BSOD's at a rapid rate! Here's my rant about these devices:





Quote:
I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


You also have the 2005 version of ASACPI.sys installed (it's the Asus ATK0110 ACPI Utility driver). This is a known cause of BSOD's in quite a few Win7 systems. Please update it from the Asus website for your motherboard/system. It's the 14th one down in the Utilities section on this page (you'll have to enter your OS type in the dropdown box): ASUS - Motherboards- ASUS P7P55D PRO
It's called "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit"

Your Western Digital software drivers date from 2008. Please uninstall that software.

Please also update your networking drivers and your JMicron storage/RAID controllers - they date from 2009 and should be udpated.

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from... Read more

1 more replies
Relevance 74.62%

got this BSOD 2-3 time now while playing different game and it seem to be random was not doing anything special while playing so i am kinda lost and there was couple days in between other BSOD but its same kmode_exception_not_handled storport.sys i only included the last dump cause i updated alot of driver since the previous BSOD i have been trying to update my Intel Rapid Storage driver but i can't seem to find the right one

Answer:Random BSOD kmode_exception_not_handled storport.sys

   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.
You can remove the drivers via a restore point that normally is created.

The single dump is corrupted, so we need to wait for another crash. We might be able to force one.


Diagnostic Test

 DRIVER VERIFIER

   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.
Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.


   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

16 more replies