Computer Support Forum

BSOD Apparent related to IPOD Touch and/or related services

Question: BSOD Apparent related to IPOD Touch and/or related services

My PC has recently started erratic BSOD crashes after a year of bliss. I installed UBUNTU as second boot option and it seems to work normally. Would rather not just give up on Windows 7 - particularly as this is x64 version and UBUNTU is only x86 version; I also have some windows-only software that has run very well on this system.

So I used msconfig.exe to stop loading some software and services and in doing so returned to crash free desktop with most functionality. However reactivating my APPLE IPod related services caused the BSOD to return (with STOP: 0x000000D1 ... with ) indicating IPOD is somehow at fault here??!

I checked some available hotfixes but was not convinced my case was presented.

had been happy with iTunes/Ipod on this PC over last year so surprised to see change.

I wonder what happened.

Relevance 100%
Preferred Solution: BSOD Apparent related to IPOD Touch and/or related services

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BSOD Apparent related to IPOD Touch and/or related services

Quote: Originally Posted by sut


My PC has recently started erratic BSOD crashes after a year of bliss. I installed UBUNTU as second boot option and it seems to work normally. Would rather not just give up on Windows 7 - particularly as this is x64 version and UBUNTU is only x86 version; I also have some windows-only software that has run very well on this system.

So I used msconfig.exe to stop loading some software and services and in doing so returned to crash free desktop with most functionality. However reactivating my APPLE IPod related services caused the BSOD to return (with STOP: 0x000000D1 ... with ) indicating IPOD is somehow at fault here??!

I checked some available hotfixes but was not convinced my case was presented.

had been happy with iTunes/Ipod on this PC over last year so surprised to see change.

I wonder what happened.


These were virtually identical and all related to tcpip.sys so your Ipod may be somewhat at fault. I would suspect the driver first and would run driver verifier to find if it is in fact the problem.






Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.



Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\051611-16957-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols" target="_blank" class="invilink">http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`03204000 PsLoadedModuleList = 0xfffff800`03441e50
Debug session time: Mon May 16 21:49:19.618 2011 (GMT-4)
System Uptime: 0 days 0:11:48.789
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {1c, 2, 1, fffff8800187c3ba}

Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+32a )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 000000000000001c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff8800187c3ba, address which referenced memory

Debugging Details:
------------------
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800034ac0e0
000000000000001c

CURRENT_IRQL: 2

FAULTING_IP:
tcpip!TcpBeginTcbSend+32a
fffff880`0187c3ba f083401c01 lock add dword ptr [rax+1Ch],1

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: SearchFilterHo

TRAP_FRAME: fffff80000ba1590 -- (.trap 0xfffff80000ba1590)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8005774710
rdx=fffffa8005774700 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800187c3ba rsp=fffff80000ba1720 rbp=fffff80000ba1828
r8=fffffa8005774510 r9=fffff80000ba17c0 r10=fffffa8005774640
r11=0000000000000020 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
tcpip!TcpBeginTcbSend+0x32a:
fffff880`0187c3ba f083401c01 lock add dword ptr [rax+1Ch],1 ds:17c0:00000000`0000001c=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80003273c69 to fffff80003274700

STACK_TEXT:
fffff800`00ba1448 fffff800`03273c69 : 00000000`0000000a 00000000`0000001c 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff800`00ba1450 fffff800`032728e0 : fffffa80`0a3fb350 00000000`00000001 fffffa80`46786d4b fffffa80`08d1c030 : nt!KiBugCheckDispatch+0x69
fffff800`00ba1590 fffff880`0187c3ba : 00000000`00000001 fffffa80`05732a90 fffffa80`05734240 fffff880`01807dff : nt!KiPageFault+0x260
fffff800`00ba1720 fffff880`0187abc9 : ffff0080`012c99eb ffff0080`012c99fb fffffa80`08dd2080 00000000`00000001 : tcpip!TcpBeginTcbSend+0x32a
fffff800`00ba19a0 fffff880`01876a56 : 00000000`00000000 00000000`00000001 fffff880`01968128 00000000`00000000 : tcpip!TcpTcbSend+0x1d9
fffff800`00ba1c20 fffff880`0187e44c : fffffa80`08d73e00 00000000`00000000 00000000`00000000 fffff880`01861700 : tcpip!TcpFlushDelay+0x316
fffff800`00ba1d00 fffff880`018606c7 : fffffa80`0672f000 fffffa80`06606860 fffffa80`06740104 00000000`00000000 : tcpip!TcpPreValidatedReceive+0x20c
fffff800`00ba1db0 fffff880`01860799 : fffff800`00ba1f30 fffff880`0196e9a0 fffff800`00ba1f40 fffff800`00ba1e90 : tcpip!IppDeliverListToProtocol+0x97
fffff800`00ba1e70 fffff880`01860c90 : 00000000`00000000 00000000`00000000 fffffa80`0a115c40 fffff800`00ba1f30 : tcpip!IppProcessDeliverList+0x59
fffff800`00ba1ee0 fffff880`0185fb21 : fffffa80`46786d4b fffffa80`0672f000 fffff880`0196e9a0 00000000`08dd3801 : tcpip!IppReceiveHeaderBatch+0x231
fffff800`00ba1fc0 fffff880`0185e592 : fffffa80`08dd7600 00000000`00000000 fffffa80`08dd3801 00000000`00000001 : tcpip!IpFlcReceivePackets+0x651
fffff800`00ba21c0 fffff880`01877e5a : fffffa80`08dd3800 fffff800`00ba22f0 fffffa80`08dd3800 00000000`00000000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff800`00ba22a0 fffff800`03283e5a : fffffa80`08d1c030 fffff800`00b9d000 00000000`00004800 00000000`00000000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xda
fffff800`00ba22f0 fffff880`01877882 : fffff880`01877d80 fffff800`00ba2400 fffffa80`08a84102 00000000`00005000 : nt!KeExpandKernelStackAndCalloutEx+0xda
fffff800`00ba23d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!FlReceiveNetBufferListChain+0xb2
STACK_COMMAND: kb

FOLLOWUP_IP:
tcpip!TcpBeginTcbSend+32a
fffff880`0187c3ba f083401c01 lock add dword ptr [rax+1Ch],1

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: tcpip!TcpBeginTcbSend+32a

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: tcpip

IMAGE_NAME: tcpip.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4c15a458

FAILURE_BUCKET_ID: X64_0xD1_tcpip!TcpBeginTcbSend+32a

BUCKET_ID: X64_0xD1_tcpip!TcpBeginTcbSend+32a

Followup: MachineOwner
---------

1 more replies
Relevance 91.84%

Been getting fairly regular BSOD's that only seem to happen when using a web browser. Chrome BSOD fairly regularly. Firefox less so (Only once). I've also had a vssc.exe BSOD when the pc was idle. Windows fully up to date. All drivers up to date. No conflicts. I've run a sfc scan with no errors or problems reported.

The pc is brand new and I have the feeling that something has not been set-up correctly.

Any help appreciated.

Answer:BSOD browser related/vssc.exe related

I am not sure why you would use two antivirus ..... AVG and Avast at the same time..... The BSOD are all related to this -- file manger driver ...

My recommendation.... please uninstall both and start using MSE - Microsoft Security Essential... Its light on the system as well.

5 more replies
Relevance 83.64%

So i decided to update my ipod, like iTunes told me to. So I did, and now it's 10 minutes after plugging into external power and it's still turning on and off making that little clicking noise- all the while displaying the apple when it isn't off.
How long does this usually take, or did I do something horribally wrong
Ipod:4th gen- 20gig, WindowsXP format
 

Answer:Solved: oh my god... what've i done? (ipod related)

16 more replies
Relevance 82.82%

I am getting a couple of ipod related errors in the Application section of the windows xp event log. I have the latest version of itunes installed but i get the following service loading errors every time i start windows:

The description for Event ID ( 0 ) in Source ( iPod Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service started.

The description for Event ID ( 1 ) in Source ( Bonjour Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: mDNSResponder started

they dont seem to actually affect the functionality of itunes but I was just wondering if anyone knew what the errors meant? Ive googled quite extensively but not come up with any results...

thanks.

More replies
Relevance 82%

I have apple ipod software installed on my pc. specifically, ipod's system software and iTunes software. After installing it, whenever I bootup, an ipod "bin" folder window opens automatically. It doesn't do anything harmful other that to be annoying. I just close it and all is well...until the next boot. I checked my startup folders to see if it was directing that fodler to open up, but have found nothing. Is there anyway to stop this folder window from opening up on boots? What info do I need to paste into a thread to have all the forum experts review.

Thanks for the help.
Jerold
 

Answer:Ipod related folder opens on bootup.

Hiya

Go to Run and type MSINFO32
On the left choose Software Enviroment, then Startup Programs. Copy/paste the list here.

Regards

eddie
 

3 more replies
Relevance 81.18%

I searched the prior requests for help and did not find one that was related to my issue -

I in a frustrated attempt to correct my audio service not running issue due to a different log on related to a dependency - this is paraphrased, I went through and change the log account for all of my services and now have completely messed up the computer. I have attempted to do a system restore, but there is no prior restore point to access. I have found a couple of references to "default" services that should be running and have activated them, but this has not fixed my log on tab issue.

Can someone point me to a reference that would help me determine what account I should list on the "log on" tab under each of the services? In addition to this, if someone could also point out if the hardware profile should be set to enabled or disabled.

On a side note, if there is an easier way for me to set the log on account globally, instead of in each service that would be a plus to assist me in correcting my error.

I have an HP computer running Vista Home Premium 32 bit.

Thanks

Answer:Log On tab related to Vista Services help

I also was not sure which section this falls under, so I went general.
Thanks

2 more replies
Relevance 80.36%

Hi,

I m writing an if statement which will check status of a service and then will restart that service

here is command

Get-Service -name netlogon | if($_ -like "*<td>Running</td>*") then ??

Can any one correct my command.

Thanks
Tulip
 

More replies
Relevance 79.54%

Hello all,I've been doing a bit of reading and i must say, top forum. Now the reason that i joined here is so that i could have someone look at my Hijackthis log. Here's why....About a week or so ago, i kept noticing that VET (antivirus) would pop up once windows had loaded and i had opened IE (Version 6). It would quarantine the following file:C:\windows\services.exe - due to it being "suspect" but with no listed virus etc....Now normally i would follow this up and go ahead and remove this file or fix it using the antivirus, but strange thing was that the file didn't exist! The main problem from this point on, was that it basically rendered my Internet Explorer useless, it would display pages (if at all) which what looked to be a IE 3.0 layout, not loading certain graphics etc. Most of the time though it would just come up with "page cannot be displayed" as it it couldn't resolve DNS properly. Now i've checked all IP and flushed the DNS cache just in case, which did not fix the problem.I'm aware that the file services exists, but its correct location should be c:\windows\system32\services.exeTried doing a full scan using VET to no avail, then set out on Google to try and see if this was some kind of virus/worm/trojan, and found various threads about a similiar problem/virus.Now i've followed the steps as requested, I've done a full scan using my own virus scanner (CA's VET), then downloaded spybot and updated it from ano... Read more

Answer:C:\windows\services.exe Quarantined - Ie Related Problems

Hi -The file, C:\Windows\iexplore.exe, which is present on your computer, is a backdoor worm which allows a remote intruder to gain access and control over your computer.Do NOT do any online transactions such as purchasing, online banking, etc. until we are finished. As soon as possible, change your passwords at sensitive websites using a computer which you know is not infected.You will need to print these instructions because you will be working in Safe Mode without an Internet connection.? Download SDFix and save it to your Desktop.Double-click SDFix.exe and it will extract the files to %systemdrive%, typically C:\SDFixDo NOT run SDFix yet.? Please download and install Superantispyware1. During the installation process, the program will prompt you to download any updates, click Yes2. After the update process has completed, a dialog box will state: Database definitions have been updated, click OK3. At the SuperAntiSpyware Main Menu, click the Preferences button,4. Click the General and Startup tab, under Start-Up Options, uncheck these two boxes: Start SuperAntiSpyware when Windows starts and SuperAntiSpyware icon in system tray5. Click the Hi-Jack Protection tab and, under Home Page Protection, uncheck these two boxes: Display notification when home page changed and Protect home page from being changed. Changes can be made only here.6. Click Close at the bottom of the page.7. Exit the program.Do NOT run SuperAntiSpyware yet<... Read more

11 more replies
Relevance 79.54%

I recently posted about this problem I am having, but got very little response. So I'm putting out the challenge for you "experts" to help me find a solution.

Here is what is going on...

In my attempt to make my computer run faster, I followed an some online advice about disabling some services. Well, it is running faster but now I have a bunch of new issues. First of all:


I cannot re-enable these service. After disabling these I no longer get the "properties dialog box" If I can resolve this issue I probably can resolve all the rest.
I can't do a System Restore. I have tried it in regular mode and in safe mode. So, I am unable to go back and fix the problem this way.
Please note this one... I do not have the Windows disk. BTW, I'm running Windows XP.
I can't connect to the internet wirelessly because the "network" folder is EMPTY.
I don't have sound on my laptop any longer (minor issue right now).

I've tried all kinds of things, such as different regedit commands in cmd. What I am looking for at this time is someone who is familiar with this problem and who knows whether or not I can resolve.

Thank you for reading this post and your support.
 

Answer:In dire need of your help... Big problem related to disabled services.

Do not start duplicate threads please.

I'm closing this. Stick to your original thread which does have responses.
 

1 more replies
Relevance 79.54%

Ok so recently i came on my computer and i have no clue what i had installed/deleted or altered but everything basicly that microsoft created except the entire OS keeps crashing. Everythings from IE to task manager and command prompt. I am completely mind blown and have no idea what's happened and i really need help! This is sooooo annoying!

Answer:Windows related services stop working

Work through these same steps for Troubleshooting Windows 7 Failure to Start working from boot to disinfect, checking System files for damage, trying to get it started to if necessary run a Repair Install.

But if all fails there are steps there to rescue your files and reinstall. I'd delete all partitions during the reinstall.

1 more replies
Relevance 78.72%

Hi, I have a T440s with Windows 7 64 bit on board. I have one problem Sometimes, at totally random times, the speakers will produce a sort of a "crackling" sound, like the one you hear on your headphones when you slowly insert them in the 3.5mm jack. Do I need to update my audio driver to get this solved? By the way, the audio driver weighs around 300 MB. Is that normal for an audio driver? It seems a bit odd to me. Any help will be greatly appreciated. Regards,Fobos531  

More replies
Relevance 78.72%

I know I'm infected with something, but I'm just not sure what it is...My PROBLEMS:+ Whenever I restart my computer, the "Wireless Zero Configuration" service is always stopped (even though it's set to Auto start). I have to manually start it in order to connect to the internet.+ The "Windows Audio" service is sometimes off and I have to start it manually even when set to Auto. When I boot up, it is usually on, but then it will just randomly shut off for no reason. Sometimes it allows me to restart it, but then sometimes it will not let me and I have to restart my computer to get it working.+ I get random pop ups when browsing the internet (I normally never get pop-ups)+ Sometimes internet browser windows will just randomly minimize, or become very very small...+ Sometimes it takes FOREVER to open a web browser.+ Sometimes I am not running any programs at all really, but my CPU performance in Task Manager shows it's working 100% when it should be at no more than 1% or 2%.+ I can't see anything particularly bizarre running in the task manager, EXCEPT usually when I'm having issues, the MSHTA.EXE process is running and there are MULTIPLE instances of it. Sometimes there are like fifteen mshta.exe's going all at once for no particular reason, and when I end them, things seem to run more smoothly.WHAT I'VE DONE SO FAR:+ I've run basic stuff like Malwarebytes and Spybot dozens of times. Spybot seems to suck and never find any... Read more

Answer:services stopping, popups, possible mshta.exe related malware

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

3 more replies
Relevance 78.31%

Try to view the properties of an already installed printer........bleep, reboot.

Try to install a new printer, it will get all the way through, start copying the
driver files, finish, sit there a minute hourglassing, bleep, reboot.

NOTHING in the error logs, no stop error or blue screen.

Just like someone hit the reset button.

Its driving my crazy.

The thing is virus and spyware free, all the print services and the spooler are
running, this is weird.
any ideas?
 

Answer:Windows 2k reboots if you touch anything printer related

6 more replies
Relevance 75.85%

DirectX 8 for the program to work. I then go to microsoft.com and download DirectX 9.0. Now, I was only installing this new program (which was Acid 4.0) to take a look at it, my plan was to intall it on the new computer I'm getting early next year. So after playing with it for a little while, I uninstalled it and my computer has been acting weird ever since.

For example, when clicking on a picture (jpeg) instead of an explorer window opening up and displaying the picture, the folder containing the jpeg file freezes.
Also, when I try to run the disk defragmenter it either completely freezes my computer right away or it gets suck on checking the drive for errors, drive for errors then it gets to about 10% then it says 'drive contents changed, restarting'. It'll never pass 10%, it just keeps restarting for hours and hours. And when it does freeze and I manually retart my drive the scandisc doesn't always automatically run anymore.
I'm also having problems when using WinMX. I try to play my songs through WinMX and the first song I click on opens up my default mp3 player and playsnever going beyond 0%, and when I changed the setting so it wouldn't check the but when I click on any other songs nothing happens. Also, WinMx has a button to open the incoming files folder, when I'm offline this button works fine, when I'm online clicking this button causes WinMX to completely freeze.
Similarly, when using Yahoo messenger sometimes I click... Read more

Answer:not game related, DIRECTX related

Closing duplicate, please reply here:

http://forums.techguy.org/showthread.php?t=298991
 

1 more replies
Relevance 75.44%

Hi,

I see Generic Host Process for Win32 Services error everytime on my Win XP SP3 Professional m/c which is a VM that was hosted on Xenserver.

I tried resolving this issue by following the below steps as a workaround, which still din't worked out:
----------------------------------------------------------------------
1) Create a new folder that is easy to access (C:\Temp).
2) Search your hard drive for these 3 old files, and copy them to C:\Temp.
3) If you didn't find all the 3 files on your PC, copy them from an other PC with SP2, or you can download them from http://www.dlldump.com/. When you download, the date will change on the downloaded files, but that's OK. Save the files into C:\Temp. In my case, I had to download wzcsvc.dll .
4) Restart your PC, and press F8 to enter the startup menu.
5) Select one of the Safe Mode options (without network) for starting Windows. I used Safe Mode with Commnd Prompt.
6) Open the folder C:\Windows\System32, and rename the 3 files (e.g. wscsvc.dll_sp3, ...). Or if you dare, you could delete them...
7) Copy the 3 old files from C:\Temp into C:\Windows\System32.
8) Reboot your PC.
----------------------------------------------------------------------

Could any one please suggest exact solution for the same ASAP.

Thank you

More replies
Relevance 73.39%

So in the past when dealing with virus removal, I generally took the hard drive out of the affected machine and placed it into an IDE or SATA dock to turn it into an external hard drive and have the virus non functional outside of its "startup and infected/affect state" rooted to the root OS of the drive it is on.I have seen online people claim to use tools like creating a Bart PE startup CD or DVD with an antivirus on that to clean the systems as well as someone else on another google hit claimed to use a Linux Live CD with an Antivirus on that to clean the drive of malware.Question I have is ... What are the best bootable tool methods of attacking the removal of the malware? I am guessing its the bootable CD or DVD method which introduces a read-only source to the equation of which the system also boots off of so that any viruses would not start up, cant infect the disc, and they can be detected dormant and removed. I tried to make a Bart PE disc once placing Norton Antivirus on it, but it doesnt function, and then if it did function, how do you update the definitions on a read-only disc.* I understand that there is the potential to infect my test station ( workstation I use for projects and data recovery and malware removal ) using my current malware/virus removal method. This is one reason why I never use my important systems to perform interaction with foreign drives to contain any infection to that of the test station which can be wiped out clean via a ghost i... Read more

More replies
Relevance 71.34%

Getting BSODs where the screen goes black, fans go crazy and computer restarts. I can only speculate on why it's happening but either it's completely random or it's got something to do with me using Google Chrome. I've tried rolling my GPU drivers back to last stable build but that did not fix the problem. Also tried re-installing OS, but no luck.

The problem is fairly recent. Only been happening for the last 3-4 weeks.

Please see attached archive.

Answer:BSOD Most likely GPU-related

There is a nice chance that the GPU is failing, as you are thinking. But before saying it, try another version of the display driver.

Neither of the drivers 340.52 WHQL and 337.88 WHQL are very stable. Try any other WHQL of the following ....Drivers | GeForce

Attachment 332373
When done, Stress test the Graphics Card using Furmark. Video Card - Stress Test with Furmark
Let us know the results.
___________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800f22f4e0, fffff8800fa52d1c, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+98bd1c )

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* ... Read more

9 more replies
Relevance 71.34%
Question: CPU related BSOD

So I recently bought a new CPU, and I believe that it has been causing blue screens when under stress, as it only seems to occur when playing games and occasionally when watching videos online in 1080p, though I guess this could mean a graphics card problem, but seeing as the CPU is new I think it may be that.

Although I can usually play games for a few minutes before the blue screen occurs, using the small FTT's test on P95 causes an instant blue screen. I tried to monitor my CPU temperature when running the test, but it happens so quickly the program doesn't a chance to update my temp, though i don't think that is the cause of the problem as my temperature seems normal when running games.

I also thought the errors could have been caused by ram as well and memcheck did display some errors so I bought a new stick which is the only one currently in use and the blue screen still persist.
The blue screen error code is 0x00000124 and I have put numerous crash dumps through windbg, and they are all just about the same.

I have also reset the bios to default and have never attempted to OC the CPU. If I do need to make changes to the voltage or anything that needs to be done in the bios, I may need some explanation of exactly what to do, as I am still a beginner at that sort of thing.



Computer specs:
Motherboard: Asus M4A88TD-V
CPU: AMD Phenom II X9 1090T - 3.2 GHz
Ram: 1x Kingsotn 8GB DDR3 1333MHz KVR1333D3N9/8G
Graphics Card: Radeon 5830

Windows 7 x64
It ... Read more

Answer:CPU related BSOD

I think you've already answered yourself and are evading the inevitable. the CPU is buggered. the Prime95 crashing tells it, the 0x124 WHEA bugchecks tell it, and even Memtest tells it (CPU errors can easily manifest in Memtest). The fact it's all just started happening after installing a new CPU isn't coincidence.

The only exception I can see from this is that the motherboard just doesn't work with that CPU. There's a possibility that updating the BIOS will fix this, but don't be too sure on it. I would not risk it, as if the system bugs out during the BIOS update, you may end up bricking the motherboard. I say, replace the CPU, then if that doesn't work, cross fingers and do the BIOS update.

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I have windows xp sp 2. Can give you other system specs if you need them.

For awhile now I have been getting bsod's when I close my laptop lid, and then bring it out of standby with certain game discs in the cd-rom. Apparantly it has been affecting only 2 games so far: Quake 4, and Command and Conquer 3. I also tried 2 other games which I had already installed and a burned dvd disc, but nothing. Consequently, I've had trouble running both those games: Quake 4 and c&c 3. I no longer own Quake 4 thinking it was the sole cause (). I then buy c&c 3, and find it too crashes my laptop. My laptop also crashes in the same manner at seemingly random times when I had either of those discs in. All the debugger reports of the crash dump say the same thing for both of those games. Here is the most recent one from c&c 3:


Microsoft ® Windows Debugger Version 6.6.0007.5
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini070407-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_qfe.070227-2300
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Wed Jul 4 14:09:39.093 2007 (GMT-... Read more

Answer:Bsod Related Somehow To Cd-rom

The debugger points to the program that the crash happened in, not the ultimate cause of the crash. When Windows files (such as ntkrpamp.exe) show up, it's usually a driver that's causing the issue rather than Windows itself (although it is possible that Windows is crashing).

Since this relates to games and your CD drive, I'd start by uninstalling your video drivers and installing a freshly downloaded copy of the latest drivers. Should this not fix it (and presuming you don't have special CD/DVD software that could be causing this), then the next step would be to update the motherboard/chipset drivers.

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Question: GPU Related BSOD

Hi,

I am getting some weird BSODs or freezes.

One of them occurs randomly when i open up GPU-Z, i have tried to see if anyone else suffer from this, and apparently no one does.
For me it's just, i can open it 40 times, and one of them might cause a total freeze. Think i had this issue with my old card as well.

Now the other issues is that i get BSOD when i Play at rare occassions.
Latest i got when Driver Verifier was on, though not caused by that, but in a Game not during Windows boot.

I want to blame the AMD Crimson drivers which i always had more issues with than latest Catalyst.
But as no one else has this issues, and my card always act weird sometimes, i am am starting to think it's something else causing the problems, not the Crimson drivers alone.

My GPU is: R9 380
Got latest current driver: 16.3.0
For what it's worth it did a Memtest86 test during the night some week ago, it was when my CPU was overclocked though (which it's not now as i want to focus on the GPU issue).
Memtest86 ran for 8:03:03 hours, 6 Pass, 8 GB, no errors.

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I'm running x64 bit 7 Home Premium on a Alienware M11x R2. I just reformatted (they give you a real 7 DVD) and exchanged drives for an SSD but I still get the BSODs.

I only use the system for WoW, email, and to edit my pictures--so I don't have a large program base to troubleshoot--but it only crashes in WoW, and completely randomly at that.

Things I have done:
Ran a FULL suite of Memtest passes with 100% pass.
Ran the full suite of Dell diagnostics pre-boot
Forced the optimus to always use the Nvidia GPU when running WoW
Have the latest video drivers from Nvidia as of last week.

Temps idle (measured in RealTemp) 45 and while running WoW peaks at 56.

It didn't always crash--used to run beautifully but I have only had it for about 3 months now...

Any ideas? I attached the report.

Answer:BSOD perhaps GPU related

Hi Bananapie and welcome to SF
The crashreports in fact point at your NVIDEA driver but I found, that you still share IRQs and Memory with Intel HD graphics (the Intel-build in graphics solution)
See if you can disable that in BIOS and let us know if that changes anything.
(I'm not an Intel guy but you should find that under "Integrated Peripherals" or similar)


Code:
0xB1400000-0xB17FFFFF Intel(R) HD Graphics OK
0xA0000000-0xAFFFFFFF Intel(R) HD Graphics OK
-DG

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Hi all, so yesterday I upgraded my laptop's OS from Windows 7 Home Premium to Professional N.

I have a feeling I may have messed up the drivers somehow by restoring the same ones from the old OS...

Every half-hour or so, if I'm doing something strenuous on the old girl like YouTube/Netflix/gaming etc., the screen freezes, fills with colourful dots, goes fuzzy and restores back to normal, showing the message "Display driver AMD stopped responding and has successfully recovered".

Also I've just had a particularly dramatic blue screen of death; lots of loud noise and pixelation. So much so that I couldn't even read the BSOD error message.

Even the boot was alarmingly buggy! It looked like I was trying to catch missingno on the startup screen...

The "Windows has recovered from an unexpected shutdown" popup told me this:


Quote:




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.49
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80041864E0
BCP2: FFFFF880048E7EFC
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062714-19640-01.dmp
C:\Windows\Temp\WER-26520-0.sysdata.xml




I've tried using the Microsoft Fixit Registry editor, but that didn't seem to do anything, nor did a a manual edit of the regis... Read more

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Question: GPU Related BSOD

Hi,

I am getting some weird BSODs or freezes.

One of them occurs randomly when i open up GPU-Z, i have tried to see if anyone else suffer from this, and apparently no one does.
For me it's just, i can open it 40 times, and one of them might cause a total freeze. Think i had this issue with my old card as well.

Now the other issues is that i get BSOD when i Play at rare occassions.
Latest i got when Driver Verifier was on, though not caused by that, but in a Game not during Windows boot.

I want to blame the AMD Crimson drivers which i always had more issues with than latest Catalyst.
But as no one else has this issues, and my card always act weird sometimes, i am am starting to think it's something else causing the problems, not the Crimson drivers alone.

My GPU is: R9 380
Got latest current driver: 16.3.0
For what it's worth it did a Memtest86 test during the night some week ago, it was when my CPU was overclocked though (which it's not now as i want to focus on the GPU issue).
Memtest86 ran for 8:03:03 hours, 6 Pass, 8 GB, no errors.

Answer:GPU Related BSOD

Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.

Code:
<ActivePartialProductKey>T83GX</ActivePartialProductKey>
<ActiveProductKeyPid2>00331-10000-00001-AA717</ActiveProductKeyPid2>
<OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
<ProductName>Windows 10 Pro</ProductName>
<ProcessorArchitecture>x64</ProcessorArchitecture>
<EditionId>Professional</EditionId>
<BuildLab>10586.th2_release_sec.160422-1850</BuildLab>
<TimeZone>W. Europe Standard Time(GMT+02:00)</TimeZone>
<ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
<ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
<ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
<ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
<ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10586.0000-1002016</Active... Read more

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Question: BSOD/SAM-Related

Hey guys , I'm having a BSOD everytime I start up. The message said "Security accounts manager initialization failed because of the following error: The media is write protected." I have upload the Minidump Files (A RAR File , to be exact) to be check. Please reply as soon as possible, Thanks!

Answer:BSOD/SAM-Related

  
Quote: Originally Posted by gabranthx33


Hey guys , I'm having a BSOD everytime I start up. The message said "Security accounts manager initialization failed because of the following error: The media is write protected." I have upload the Minidump Files (A RAR File , to be exact) to be check. Please reply as soon as possible, Thanks!


All of these point to your video driver. A typical BC 116 (or video reset). I would re-install the video driver using these instructions first. RE: the "SAM" issue, lets fix one thing at a time
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

Or Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\030211-20857-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02a5e000 PsLoadedModuleLi... Read more

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Question: BSOD Nic related

I have found out that my Nic drivers are causing BSOD's left and right. I need help finding the latest version, cause all i could come up was dated 2002.

Silan SC92031


Thanks.
 

Answer:BSOD Nic related

That card uses the Realtek 8139D chip. Here are the latest drivers. You did not list your OS.

http://www.realtek.com/downloads/do...d=6&Level=5&Conn=4&DownTypeID=3&GetDown=false

The smaller downloads are the basic inf drivers that you would have to manually install using Device Manager, pointing to the inf file in the folder you unzipped to.
 

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Question: BSOD usb related

Hi,

I get a bsod every time i reconnect my usb keyboard and mouse usually it will freeze for a few seconds then bsod moments after reconnecting the usb keyboard + mouse.Once it reboots its fine, the following error logs are from the last three times this has occurred:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80001EDB280
BCP3: FFFFF8801821FEB0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

/////////////////////////////////////////////////////////////

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000094
BCP2: FFFFF8801855CE4E
BCP3: FFFFF8801B5AA628
BCP4: FFFFF8801B5A9E80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
////////////////////////////////////////////////

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80001E96280
BCP3: FFFFF880181D3EB0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Answer:BSOD usb related

please do the following:

Enable driver verifier and allow it to crash your computer then upload the new files:

Driver Verifier - Enable and Disable

Tip: If you cant boot windows normally after enabling driver verifier boot in to safe mode and then disable driver verifier.

Next please run Memtest86+ and let it run for at least 8 passes:

RAM - Test with Memtest86+

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Question: BSOD RAM related

i keep getting BSOD and im not sure why. i know it has something to do with the RAM cuz i just installed another 4GB and i started getting the BSOD. i need help. ive tried playing with the timing and it helped a bit but im still getting them. i've attached the last 3 .dmp files

Answer:BSOD RAM related

  
Quote: Originally Posted by supersport650


i keep getting BSOD and im not sure why. i know it has something to do with the RAM cuz i just installed another 4GB and i started getting the BSOD. i need help. ive tried playing with the timing and it helped a bit but im still getting them. i've attached the last 3 .dmp files


Actually two of these three were caused by your video driver. the third by partmgr.sys. It certainly doesnt help that you have drivers from 2006.

I would update the drivers, use ati's uninstall tool to completely remove this driver and just install the driver not all the other components.
drivers

Code:
secdrv.SYS fffff880`0638c000 fffff880`06397000 0x0000b000 0x4508052e 9/13/2006 9:18:38 AM
speedfan.sys fffff880`018f9000 fffff880`01900000 0x00007000 0x45168798 9/24/2006 9:26:48 AM
Alpham264.sys fffff880`06ff9000 fffff880`06ffe500 0x00005500 0x45ffae87 3/20/2007 5:51:03 AM
Alpham164.sys fffff880`03fce000 fffff880`03fdaf00 0x0000cf00 0x46a45f4f 7/23/2007 3:57:03 AM
AtiPcie.sys fffff880`019d5000 fffff880`019dd000 0x00008000 0x4a005486 5/5/2009 11:00:22 AM
analysis

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K... Read more

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Question: BSOD SSD related?

Hello everyone,

Recently built this computer.
Had a BSOD within 24hrs of running but otherwise was fine in the first few days, even finished Crysis 3 without any problems.
Had a bunch of BSODs yesterday, so I started poking around. Updated MOBO and SSD firmware. Realized the timings on my RAM was on Auto so I set it to the correct timing according to the RAM manufacturer.
System ran fine after that but I just had a BSOD again so I thought I should post and see if anyone can help and in the worst case I need to RMA something.
I think it is SSD related, BugCheck F4, but I don't really know anything about reading these .dmp logs.

Best Regards

Answer:BSOD SSD related?

Do two things .....
Check that the Samsung 840 Series SSD is running with the latest firmware.
Asmedia 106x SATA Host Controller Driver is up to date. ASMedia Technology Inc. ????

Let us know the results.
__________________________________________________________________________________
BSOD ANALYSIS:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa801a628b30, fffffa801a628e10, fffff80002f7d350}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
termina... Read more

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Just built the computer with all new parts expect for the hard drive (it was a pretty old one.) Everything went completely fine but the hard drive was making some weird sounds like it was dying (grinding and stuff.) I pretty much have an idea that this is the hard drive, I just want to confirm that though because the error I get on the BSOD is 0x0000001A which is apparently RAM/memory related. This makes no sense though because I only have on stick of 4GB RAM installed so my computer shouldn't run in the first place if that was the problem.

This is on Windows 7 Home Premium x64. Also I don't get these BSOD's instantly after start up (they usually take a while.) Also, I only started getting them after the system did one of those disk checks on start up because of "corrupted" files. It's a pretty big coincidence because this is the same hard drive a friend of mine used and if I recall correctly, he had same errors also. Thanks for any help guys, and please be quick so I know if I need to pick up a new hard drive or RMA the ram (before I run out of time) if that is the problem...

Answer:Getting BSOD / Think it might be related to my HDD.

Really... almost to the bottom of the page. Anyway I tried running Memtest86 from a USB but it doesn't want to boot at all. I tried several different flash drives. CD isn't an option because I don't have an optical drive. I'm scared this is going to be more than the hard drive...

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Hey, I believe I have malware on my computer, my friend told me about this site and told me to use combofix, I did. It told me that I had a few rootkits, it said to take care of them I had to reboot, then it did it again, I had to do that a total of 2 or 3 times, the last time it told me windows wasn't genuine, I just Xed out of it because it is genuine. I have the log, it told me it deleted the problems, but yet I'm still expierencing them. Whenever I search anything, not just on google, on bing, yahoo!, ask, alta vista, dog pile, any search engine, almost always norton pops up saying it blocked an attack. Ive been making my own personal log of things happening to my computer, I have attached it here just incase you might need more info on what's going on with my computer. And as I type this an attack was attempted by 1iii1i11i1ii.com resuleted from svchost.exe, ones that are resulted from that appear to be random, also it keeps trying to turn off User Account Controls, yesterday it was notifying me, today it is not, but I think combofix has deleted the rootkits causing that. I have also used malwarebytes. It found a malware packer and a keylogger. To make matters worse, Windows won't update.DDS (Ver_10-03-17.01) - NTFSx86 Run by Paul at 15:15:42.71 on Mon 06/21/2010Internet Explorer: 8.0.7600.16385Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3033.1725 [GMT -4:00]============== Running Processes ===============C:\Windows\system3... Read more

Answer:Search related attacks, redirects, and attacks related from svchost

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Do not Attach logs unless I ask you to.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.I would like you to run these programs again and send me these new logs and let me know how things are doingDeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear ... Read more

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When I try to download the app...it says Microsoft service not available....... But it syncs my emails... Etc... Due to this I can't even sign into Xbox live in Windows 10 ... Also when IT says try to log in Xbox.com.....i press the sign in button and the webpage hangs.... Saying request time out.... HELP ME?

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Hello !

Our ATA reports some events related to "Malicious replication of directory services".
Those reports always happen on monthly mainenance windows, on those MW, usually server get restarted to process updates etc.

Could this be the reason for above Threat alerts ?

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Hello,

thanks for this great platform!
I had several problems with bsod.
The last problem was related with the firewire driver, but now I have no idea.
Almost no idea...maybe it's the psu?

The Installation of the retail windows 7 x64 is 3 month old, same as the hardware. Except the psu, which is 3 years old.

It's a MSI Mainboard H55M-ED33 with an Intel Core i5 and 6GB Ram.
IBM SSD, 2TB Western Digital Caviar Black and 2TB Western Digital Green.
Firewire Card

Thanks a lot!

Answer:ntkrnlmp.exe related BSOD

STOP 0x0000001A: MEMORY_MANAGEMENT Usual causes: Device driver, memory, kernel


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64

Code:
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp9_Windows_NT6_BSOD_jcgriff2[1].zip\121710-66316-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c03000 PsLoadedModuleList = 0xfffff800`02e40e50
Debug session time: Thu Dec 16 19:41:21.962 2010 (GMT-5)
System Uptime: 1 days 13:27:34.554
Loading Kernel Symbols
...............................................................
................................................................
....................................
Loading User Symbols
Loading unloaded module list
......................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
****************************************************************... Read more

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Question: Virus related Bsod

Basically I was trying to find a good place to download a game for my girlfriend.

http://**********/torrent/************]Planet Stronghold Pc 0 9 torrent download[/url]

I downloaded this ignoring my usual torrent rules, and its shady as is. I wasn't thinking, in short.

Immediately after install my computer BSODd, and has been since. I can't get into safe mode, can't run at all. Occasionally when I leave it alone it will startup normally and if I close msmsgs.exe in task manager it seems to allow me to prevent BSOD for a short while (5mins). I managed to get safe mode to work once, ran scans and I turned up and removed some trojans. I assume they weren't the real issue because the BSODing persists.

These are the BSoDs I'm seeing.

http://i51.tinypic.com/21jyhpx.jpg

http://i52.tinypic.com/2rr1aae.jpg

http://i52.tinypic.com/iw53bo.jpg

Halp please.

Answer:Virus related Bsod

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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Hi, Everyone, my first time posting here. I have a Dell e6410 laptop, win 7 32 bit Enterprise edition. Randomly while I am watching any kind of video (Flash, AVI, Toutube) the computer freezes up (until I turn it off and on again). Today though, it blue screened. I don't know if the blue screen is related to the video thing.
I have the newest Network, Video and Sound drivers that DELL recommends. Hoping that someone here can help me out.
display: Intel HD Graphics: 8.15.10.2182
Sound: IDT High Defintion Audio Codec: 6.10.0.6292
Network: Intel 82577LM Gigabit: 11.6.92.0
Wifi: Broadcom DW1520 Wireless-N WLAN half-mini card 5.60.48.35

Answer:BSOD - maybe video related

It seems to be an anti-virus issue and security system turned off.....

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I have been dealing with very random BSOD's since 6 months after getting my computer. The computer is almost 2 years old now. It's a power-spec and Microcenter doesn't seem to have any idea what is wrong and as the BSOD cannot be reproduced in their care. Normally I can figure problems out but I'm at a loss. Any advice would be greatly appreciated. I have tried fresh reinstall, not using Daemon tools and removal of related drivers, and testing hardware including the disc drive and memory. The current OS installation is probably around a year old.

Also forgive any errors in my posting as I am a newb when it comes to forums.

Mainboard : Intel DP55WG
Chipset : Intel P55
Processor : Intel Core i7 860 @ 2800MHz
Memory : 4096MB (2 x 2048 DDR3-SDRAM )
Video Card : ATI Radeon HD 4650
Hard Disk : Western Digital WD10EADS-00L5B1 (1000GB)
DVD-Rom Drive : Toshiba-Samsung CDDVDW SH-S223B
Monitor Type : Gateway FHX2300 - 23 inches
Network Card : Intel 82578DC Gigabit Network Connection
Operating System : Windows 7 Professional 64 bit Service Pack 1 (64-bit)
DirectX : Version 11.00

Answer:BSOD's at random....maybe usb related?

This one was during SWTOR beta testing at around 3:35 P.M. Central Time.
I will say that I am noticing some slight bluring in things like destop icons and weird stuff. Also the old republic crashed to the desktop multiple times before the stop error.

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I got 2 BSOD in a row last night and firefox was crashing like a drunk driver, really ever few minutes, then it crashed into a BSOD. So then when I tried to get back into my windows xp partition(the one that had all these problems) it gave me the message "Windows could not start because the following file is missing or corrupt
C:\windows\system32\system"

Today when I booted it backup, it now works, last night after XP went haywire I went into vista and vista was working perfect, did a rootkit revealer ran some virus scanners, all came up clean.

I'm wondering if this was my ram, i've had problems on and off. I still have my firefox crash logs if anyone wants that. I was in the irc.mozilla.org #firefox and they said all my crashlogs pointed to java.

Here is one firefox crashlog that happened when firefox crashed THEN tried to recover and crashed again! http://crash-stats.mozilla.com/repor...2-39fae2081206

I'm now using the exact same firefox which crashed.

Right now I'm in that XP partition which last night told me it was corrupted and stuff, but right now it appears to be working as I've gotten the logs you usually request and I've posted here.

If you have any questions please ask I'm thankful for any help given!

I just recently started having more of these BSOD today when I was surfing I got the BSOD and then when I tried to boot back into XP in normal mode after the Windows XP screen with the green bar going across the bott... Read more

Answer:please help! BSOD Firefox related?

I'm now back into my XP partition, this is getting on my nerves my machine ONLY BSOD when in Firefox and never in games.
 

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My first BSOD happened when I had both a game going, minimized, and a Divx movie loading. I was able to restart and I updated my drivers from amd. But I kept blue screening while watching youtube videos, or playing a game. Sometimes I would even blue screen on start up though. My case gets pretty warm and heats up my room while gaming, but I'm not sure if it's too hot. The video card was pretty warm to the touch but I'm not sure of the actual temp or if it's even the video card. A friend of mine installed MSI Afterburner and used that while gaming for a bit, but I myself do not know anything about overclocking, so I have since removed it. I'm not sure if this damaged my computer or what is going on. I am on another computer since mine is unstable, but I am usually able to get on it for a bit if I don't load videos/games. Any help is appreciated, thank you.

Is Windows 7 . . .
- x64
- original installed OS
- OEM
- Purchased 6-7 months ago

Answer:BSOD Video related I believe

  
Quote: Originally Posted by LauraE


My first BSOD happened when I had both a game going, minimized, and a Divx movie loading. I was able to restart and I updated my drivers from amd. But I kept blue screening while watching youtube videos, or playing a game. Sometimes I would even blue screen on start up though. My case gets pretty warm and heats up my room while gaming, but I'm not sure if it's too hot. The video card was pretty warm to the touch but I'm not sure of the actual temp or if it's even the video card. A friend of mine installed MSI Afterburner and used that while gaming for a bit, but I myself do not know anything about overclocking, so I have since removed it. I'm not sure if this damaged my computer or what is going on. I am on another computer since mine is unstable, but I am usually able to get on it for a bit if I don't load videos/games. Any help is appreciated, thank you.

Is Windows 7 . . .
- x64
- original installed OS
- OEM
- Purchased 6-7 months ago


Hi Laura welcome to SF
Please for first step,

Uninstall Avira AntiVir,restart and use the Avira AntiVir RegistryCleaner

Download and instal MSE Virus, Spyware & Malware Protection | Microsoft Security Essentials

Update the Realtek High Definition Audio Driver http://218.210.127.131/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

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Specs

Code:
gtx 680
i5 2500k @ 4.5 ghz
8 gb ram
64 gb ssd + 1 tb seagate hdd
At some point this month my "display drivers stopped responding" and then would recover after a second or two

This would happen under no duress.. I would be writing in notepad or doing something really basic

I tried underclocking my CPU, my graphics card, reinstalled all drivers (clean), made sure everything was updated etc

So I decided to reformat!

So I'm admiring how fast my computer is now and I'm watching californication and I BSOD!

I ignore it but it happens again so I decide to post here

I've attached my dump

Cheers for the help

PS: I wonder if it's the same driver crash issue as I disabled my onboard graphics meaning no backup meaning blue screen. I've re-enabled the onboard, shall update if I get "stopped responding" instead of BSOD

Answer:BSOD 0x00000124 gtx 680 related?

sigh crashed again BSOD even with the vga drivers

worse than before the reformat!


I miss my computer

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I am having random BSOD with my Win7 64bit professional. It seems to be related to my graphic card and maybe Flash but I am unable to confirm. I've uninstalled both and reinstalled and problem still exists.

When the BSOD happens, I usually have some website that has FLASH running (like Pandora and Facebook games), which is leading me to think its related to Flash and/or graphic card. It has never happened when doing other things.

Here are the error codes I get from Win7:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF800032930BC
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Not sure if this info is relevant but I'll provide it.

I have Intel Core i5 750 2.67ghz
4gb Corsair ddr3 ram
Nvidia GTX 465
Corsair 750w PSU
Evga E655 mobo

Sorry if this has already been discussed. I tried searching but hasn't found anything with the same exact codes or problems.

Answer:BSOD Flash related?

  
Quote: Originally Posted by wwrocker


I am having random BSOD with my Win7 64bit professional. It seems to be related to my graphic card and maybe Flash but I am unable to confirm. I've uninstalled both and reinstalled and problem still exists.

When the BSOD happens, I usually have some website that has FLASH running (like Pandora and Facebook games), which is leading me to think its related to Flash and/or graphic card. It has never happened when doing other things.

Here are the error codes I get from Win7:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF800032930BC
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Not sure if this info is relevant but I'll provide it.

I have Intel Core i5 750 2.67ghz
4gb Corsair ddr3 ram
Nvidia GTX 465
Corsair 750w PSU
Evga E655 mobo

Sorry if this has already been discussed. I tried searching but hasn't found anything with the same exact codes or problems.


If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your ... Read more

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Following up on cybertech's advice
"These are generally realated to hardware problems. Could be anything from your powersupply to faulty ram.

I suggest you post in the hardware forum for help with finding the cause."

I have posted the WinDbg details on my BSOD:
Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini111708-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.080814-1236
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Mon Nov 17 18:19:26.156 2008 (GMT+11)
System Uptime: 0 days 1:03:36.875
Loading Kernel Symbols
.........................................................................................................................................
Loading User Symbols
Loading unloaded module list
.......................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {49, 2, 1, 80540990}

Probably caused by : n... Read more

Answer:bsod related to hardware??

Well got no idea what all that stuff means, but you need to find a way of isolating the problem, so start by removing/disconnecting unessential components, such as the Optical drive, secondary HDDs and any extra memory modules (you only need one).
Then if you have more than one memory module try them out one by one and see if it helps.

If you still have a problem, swap out the PSU for one you know works. If you still have problems then its time to really get your hands dirty and do the following:

1.remove the components from the case and lay them on a flat non metallic surface.
2. make sure you are still only using the essential components: Motherboard, processor, 1 stick of memory, HDD and PSU.
3. Switch on the machine by shorting out the power switch pins on the motherboard.
4. Swap out the remaining components 1 at a time until the problem stops. You will already have eliminated the PSU and memory at this point, so try the HDD and processor next, if its still a problem then its almost cirtainly your motherboard.

If you need any help swapping out parts and assembling/disassembling the PC see the animations on my site here: www.pcityourself.com/building
 

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Can someone crack this minidump for me?

Answer:BSOD. Iphone related?

  
Quote: Originally Posted by eatloaf


Can someone crack this minidump for me?


I've looked at it. Tell me more about what's going on.

Thanks!

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I'm getting a BSOD predictably, but not every single time. I'm using an audio recording program - Sonar Platinum. It has a 32 bit and a 64 bit version. I'm in the process of shifting over to 64 bit, yet sometime I still need to open a project in 32 bit. The BSOD never happens with the 64 bit only 32 bit. 32 bit can only access 4 gig of Mem and I have 16 Gigs of Mem. So it appears that it's Mem related.

When the 32 bit program opens I can watch the memory from the TaskManager and watch it go from about 1,.2 to 3.5 and eventually settle to 3.1. The BSOD always happens when it gets very close to 3.5. But it doesn't happen every single time.

Yesterday it did it crashed 4x in a row, each time I rebooted and waited for the hour glasses to go away and then open the program - it crashed. Then I turned off and turned back on my MOTO AVB audio interface, which stays on all the time normally. I then booted the computer 3x and each time opening the program - no crashes. So it seems to be related to the AVB.

When I open this program I have it programed to open to the template, if I try to change this, it changes for both 32 and 64 bit. I did find out if I open to a template with less memory use, it doesn?t crash.

What I'm hoping is how can I make Win 10 less fickle about memory like Win 8.1 was. With Win 8.1 this never happened. No crashes on opening the 32 bit program. I think this is memory related. I tried to optimize my system to reduce memory and fee... Read more

Answer:BSOD 32 bit memory related

Please locate in %SystemRoot%\System32\drivers\ a file called motuavbuac2_x64.sys, right click > properties > tab details, make a screenshot of this tab and post it.
All the crashes are caused by this driver, but I cannot find anything about it at all.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffff8bee0000, 2, ffffd00023486531, 2}

*** WARNING: Unable to verify timestamp for motuavbuac2_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for motuavbuac2_x64.sys

Could not read faulting driver name
Probably caused by : motuavbuac2_x64.sys ( motuavbuac2_x64+28a48 )

Followup: MachineOwner

2: kd> lmvm motuavbuac2_x64
Browse full module list
start end module name
fffff800`35910000 fffff800`35952000 motuavbuac2_x64 T (no symbols)
Loaded symbol image file: motuavbuac2_x64.sys
Image path: \SystemRoot\System32\drivers\motuavbuac2_x64.sys
Image name: motuavbuac2_x64.sys
Browse all global symbols functions data
Timestamp: Thu Oct 09 15:22:50 2014 ... Read more

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Computer is a custom built PC

OS - Windows 7 x64
? original installed OS on system? - none, this was the first
? full retail version (YOU purchased it from retailer)
? Age of system - 1 year
? Age of OS installation - 1 year - no reinstalls
? CPU - Intel Core i7-860
Newegg.com - Intel Core i7-860 Lynnfield 2.8GHz 8MB L3 Cache LGA 1156 95W Quad-Core Processor BX80605I7860
? Video Card - SAPPHIRE 100280OCSR Radeon HD 5970
Newegg.com - SAPPHIRE 100280OCSR Radeon HD 5970 (Hemlock) 2GB 512 (256 x 2)-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Dual GPU Onboard CrossFire Video Card w/ Eyefinity
? MotherBoard - GIGABYTE GA-P55A-UD4P
Newegg.com - GIGABYTE GA-P55A-UD4P LGA 1156 Intel P55 SATA 6Gb/s USB 3.0 ATX Intel Motherboard w/ USB 3.0 & SATA 6 Gb/s
? Power Supply - brand & wattage - CORSAIR HX Series CMPSU-750HX 750W
Newegg.com - CORSAIR HX Series CMPSU-750HX 750W ATX12V 2.3 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS SILVER Certified Modular Active PFC Power Supply
RAM - G.SKILL ECO Series 4GB
Newegg.com - G.SKILL ECO Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL7D-4GBECO



The BSOD's I've received are all of the 1000000a variety and for most part the culprit appears to be 'atikmdag.sys'


From some searches online I've found that I should be updating my ATI drivers but I also found that I should not install the Catalyst Control ... Read more

Answer:BSOD...think its ATI driver related

Start off by removing Daemon Tools. It is known to cause BSODs and it did on your machine. Once it's removed run the SPTD removal tool. DuplexSecure

Run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - RAM - Test with Memtest86+ - Windows 7 Forums
2. Prime95 - Run all three tests for 3-4 hours each or until fail - CPU - Stress Test with Prime95 - Windows 7 Forums

Enable driver verifier - http://www.techsupportforum.com/foru...ted-473665.html


Code:
Rt64win7.sys Thu Mar 04 08:42:52 2010 (4B8FB8DC)
Update your Realtek drivers - here

Update to SP1 - How to update to SP1


Code:
Event[11929]:
Log Name: System
Source: Microsoft-Windows-HAL
Date: 2011-04-03T20:18:12.561
Event ID: 12
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: N/A
User Name: N/A
Computer: NimitShah-PC
Description:
The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
You are about 8 release behind on your BIOS. I would update it from the provided link GIGABYTE - Motherboard - Socket 1156 - GA-P55A-UD4P (rev. 1.0)

...Summary of the dumps:

Code:

Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Apr 21 09:57:53.375 2011 (UTC - 4:00)
System Uptime: 0 days 0:40:06.390
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded f... Read more

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This started yesterday when I began having issues with Bitdefender.

Attached is the memory.dmp and the SF diagnostic file.

BSOD has occured during a recovery operation as well as randomly.

I have checked my SATA driver and it is up to date. I did go to the intel site and several other driver updates are available but I'm not sure if I should update them.

BSOD occurs randomly, sometimes as often as every 5 minutes.

Thank you for your time and attention with this issue.

Answer:iastor.sys related BSOD

Welcome







  
Quote: Originally Posted by usasma


iaStor.sys belongs to the storage drivers for the controller on the motherboard.
BUT, it also rears it's ugly head in a BSOD if you are infected with some variants of the TDSS rootkit.
There are other, less likely causes, but these are the 2 most common.

Try this free tool to see if you are infected with TDSS: How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)? (it'll run in Safe Mode). If you are, and it still doesn't boot, you're in for some gyrations to get it to work (running multiple virus removal tools and multiple commands with bootrec and Startup Repair - that work in most (but not all) cases.

See if you can update the Storage drivers in Safe Mode (some installers will allow this) - and try the storage drivers from http://downloadcenter.intel.com to make sure you get the most current version.

We can troubleshoot this further, but if it's the rootkit you're best off with wiping the hard drive and reinstalling Windows.

To do this it's essential that you:
- backup your stuff (and scan it with an antivirus)
- find the restore disks for your system (not the restore partition on the hard drive)
- wipe the drive (to include all freespace) with either DBAN or KillDisk (both are free with a Google search)
- install Windows.

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Hello! Been having problems with BSOD for a couple of months now, and I am in no way capable of fixing this on my own. So I ask for your assistance

? OS: Windows 7
? x64
? Windows is the original installed OS on my system.
? OEM version (came pre-installed on system)
? Age of system: 1 year old. Motherboard was replaced about a month ago. More info at the end.
? Age of OS installation: 1 year
* have you re-installed the OS?: I haven't done it myself, but I believe the service company did it when it was in for reparation.

? CPU - Intel Core i5-3317U CPU @ 1.70GHz (4CPUs), ~1.7Ghz
? Video Card - Intel HD Graphics 4000
? MotherBoard: Not sure
? Power Supply - brand & wattage: Not sure

? System Manufacturer: Samsung
? Exact model number (if laptop, check label on bottom): NP530U3C-A07SE (Samsung Series 5 ultrabook. Also just called 530U3C)

Additional info:
Got BSOD for the first time in June if I remember correctly. Sent it to the workshop and they replaced the motherboard. Problem was not fixed, so I sent it back to the service company. According to them it was a software malfunction (0x000000FE: BUGCODE_USB_DRIVER), and not anything hardware related. My warranty doesn't cover software related problems, so they sent it back without really doing anything other than reinstalling OS (I think).

I checked the event list on my laptop and found a system error with the following codes:
0x000000fe (0x0000000000000008, 0x0000000000000006, 0x000000000000000... Read more

Answer:BSOD - USB driver related?

Hi,

Both attached DMP files are of the BUGCODE_USB_DRIVER (fe) bugcheck.

An error has occurred in a Universal Serial Bus (USB) driver.

Overall, there is a problem with the USB hardware (motherboard or attachments) or the USB device driver has a bug.

Since you had the board replaced, it's very unlikely we are dealing with faulty hubs / ports, so this is likely the fault of a device you're connecting to the system via USB... OR a device driver issue.

First off, disconnect any and all USB related devices aside from the necessitates (keyboard, mouse). Don't connect whatever else you may normally attach throughout your days aside from those two devices for awhile.

I recommend removing and replacing Norton with Microsoft Security Essentials for troubleshooting purposes -

Norton removal tool - https://support.norton.com/sp/en/us/...eb&pvid=f-home

MSE - Microsoft Security Essentials - Microsoft Windows

If the above does not help, let's enable Driver Verifier to look for further device driver conflicts:
Driver Verifier:

What is Driver Verifier?

Driver Verifier is included in Windows 8, 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (W... Read more

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Hi,

As you can guess from the title my computer is blue screening. It only seems to do this when I'm torrenting something though, but I don't know how related that is. Also thought I would tell you I have reinstalled my anti-virus (avast) and my firewall is the default windows one.

Regarding the required questions;


OS - Vista/ Windows 7 ? Windows 7
? x86 (32-bit) or x64 ? 64bit
? What was original installed OS on system? Windows 7 - only in sepetember 2011
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? It came installed from the system
? Age of system (hardware): 6 months
? Age of OS installation - have you re-installed the OS? No

? CPU: Intel Core i5-2410 CPU @ 2.30GHz 2.30 GHz
? Video Card: Intel HD graphics family
? MotherBoard:
? Power Supply - brand & wattage:Its microsoft, but I'm afraid thats all I can figure out.

? System Manufacturer: Dell
? Exact model number (if laptop, check label on bottom): OS - Vista/ Windows 7 ? Windows 7
? x86 (32-bit) or x64 ? 64bit
? What was original installed OS on system? Windows 7 - only in sepetember 2011
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? It came installed from the system
? Age of system (hardware): 6 months
? Age of OS installation - have you re-installed the OS? No

? CPU: Intel Core i5-2410 CPU @ 2.30GHz 2.30 GHz
? Video Card: Intel HD grapics family
? MotherBoard: ... Read more

Answer:BSOD - Netio.sys related

Hopefully its attatched now. If not, I'm afraid I might need help uploading the files in the first place...

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I've been getting BSODs after trying to download games on Steam. It also happened twice while in a game.

system specs: AMD Athlon II X3 450, msi 870-G45, Sapphire HD5770 Vapor-X, 2 x 2GB 1333 DDR3 corsair ram, 1tb hdd

i did some research and found that the problem might be memory, but i can't check with memtest86 because i don't have a cd drive

i have not done any overclocking
attached is a zip with my dmp files

Answer:BSOD, might be Steam related

  
Quote: Originally Posted by hayam


I've been getting BSODs after trying to download games on Steam. It also happened twice while in a game.

system specs: AMD Athlon II X3 450, msi 870-G45, Sapphire HD5770 Vapor-X, 2 x 2GB 1333 DDR3 corsair ram, 1tb hdd

i did some research and found that the problem might be memory, but i can't check with memtest86 because i don't have a cd drive

i have not done any overclocking
attached is a zip with my dmp files


Hi,welcome to SF.
For first step,please uninstall Steam from ur system,wait and see if that has any effect.
----------------------------------------------
You can run memtest using a usb memory stick
Please read this RAM - Test with Memtest86+

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So, I have had several blue screens and it turned out my graphics card had a min system power req. of 400 watts to work and i had a 200watt power supple.
So i switched the comp with another that was the same added the
graphics card and bought a power supply of 400 watts but as I was playing Empire:Total War i had a bsod I couldnt see what it said if it did say what caused it so i have two questions.

1.Could the fact that my power supply is the minimum for the card be causing it? similar to what happened before?
2.What should I do?
heres a copy of the log
and then heres the actual text on the blue screen
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: watchdog.sys



If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000010e (0x000000000000001f, 0... Read more

Answer:BSOD could this be power related?

Hi -

Please follow these instructions --> http://www.techsupportforum.com/1871981-post2.html

Attach the resulting zip file(s) to your next post.

Regards. . .

jcgriff2

.

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Question: BSOD wifi related?

I recently began having intermittent issues with BSOD appearing. Using bluescreenviewer, the problem was caused by netw5v3.sys. I updated my driver for my wifi card in an attempt to fix it but wanted to post my log so that other more knowledgeable people could figure out if there was more to the problem. As I said, I had no issues up until yesterday, when it began crashing randomly. I rolled back the system in an attempt to fix it, so the logs up until this latest one were lost.

Specs: windows 7 professional 32bit. HP pavillion dv6700t laptop. Upgraded from vista without problems over 5 months ago.

Answer:BSOD wifi related?

  
Quote: Originally Posted by steveg89


I recently began having intermittent issues with BSOD appearing. Using bluescreenviewer, the problem was caused by netw5v3.sys. I updated my driver for my wifi card in an attempt to fix it but wanted to post my log so that other more knowledgeable people could figure out if there was more to the problem. As I said, I had no issues up until yesterday, when it began crashing randomly. I rolled back the system in an attempt to fix it, so the logs up until this latest one were lost.

Specs: windows 7 professional 32bit. HP pavillion dv6700t laptop. Upgraded from vista without problems over 5 months ago.



Still blamed on the netw5v3.sys driver. and it is 16 months old. Try re-installing it and the other drivers listed below.

Then run a system file check

SFC /SCANNOW Command - System File Checker

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\110910-22869-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel ba... Read more

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Hello,

at the beginning it's important to say that i'm german, so I apologize for my bad english .

My computer shows various bluescreens and colored screens (->>related to the video card driver?) every time I start playing games (such as Call of Duty 4, which I played competitive). The scenario is as follows: I start the game, join a match and after loading the map the monitor becomes black or colored (e.g. pink or sth.).
After investigating for days, I found out that the bluescreens that sometimes appear leads to the aspect, that the video card driver (Catalyst 12.9 beta) is corrupt. As you can see on the picture, I got the error several times in the past:


The bluescreen code I got was this one:

- System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2012-09-19T12:36:49.356020700Z EventRecordID 26161 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Daniel-PC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress false PowerButtonTimestamp 0
At that time I was so stupid and didn't mention the minidump file

Now I will continue with the step... Read more

Answer:BSOD related to AMD Driver

Recommendations:If you have increased voltages, etc., please enter your BIOS and reset to default/optimized settings to clear the CMOS.


The crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. If you hae errors, proceed to
Quote:




To determine which files could not be repaired by the System File Checker tool, follow these steps:




in SFC /SCANNOW Command - System File Checker and upload the sfcdetails.txt file.


Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Download the drivers you want for your display card(s)
Click Start Menu
Click Control Panel
Click Uninstall a program
For AMD:Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):Click Start Me... Read more

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View attachment 36691



View attachment 36692



View attachment 36693



View attachment 36694



View attachment 36695



I have so many bugs that it's not funny and this is even after re-installing XP and above is just 5 of the minidumps and the rest are on the second comment.

System:

Pentium 4 1500MHz
Windows XP Home Edition
Version 2002 service pack 3
NVIDIA 6200 Graphics card
1gb RAM
360gb Hardrive

I have had my computer for a while and working fine. One day my computer started restarting automatically when playing high graphic games or doing multimedia so I re-installed the computer but still the things happened. I haven't checked hardware yet with functionality or dust but I am in the process. I have no tweaked settings such as overclocking and I have no options in removing caching or shadowing in the BIOS. To view the bug number I set my system recovery to not restart so the blue screen of death appears. I have updated all my hardware to the latest drivers. I have not had because Microsoft suggests that there can be a related errors to this with hardware. I have tried many stuff on the web and nothing has fixed this. Anti-virus software can be a cause of this but disabling it has made no difference and it is the latest version of the legal Trend Micro. Crashes also when playing UT2004.

I have also run Chkdsk /f /r on command prompt and the windows ram test and they have shown that the RAM and NTFS system is f... Read more

Answer:Many bug BSOD related errors

Try reloading your SIS motherboard drivers from the motherboard manufacturer's support website
 

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I get random BSOD's maybe 10 minutes after start-up. It seems to be related to driver ntoskrnl.exe. I have tried all kind of things that I found on related threads: memtest for 24 hours (no error), driver verifier, I updated BIOS, updated drivers etc., even did 3 reinstalls of Windows, however the problems keeps coming back. I am about to bring the computer to a computer store, but wanted to post this to see if anyone knows a solution. Below the 3 dump files since my last Windows reinstall.

Hopefully there someone who can help me. Thanks in advance!

==================================================
Dump File : 101414-47892-01.dmp
Crash Time : 14-10-2014 8:57:35
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000008
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101414-47892-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 288.320
Dump File Time : 14-10-2014 9:11:48
=======================================... Read more

Answer:BSOD related to ntoskrnl.exe

Please click on this link and follow these directions and post in that section of the forum and not here. Thank You. Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

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Hello everyone, I am back again and hoping you can help me solve another issue. I have recently been getting a BSOD on my desktop and it seems to be directly tied to browsing the internet. 
 
I'll try to keep this short:
 
- Earlier this week, I was using my desktop to browse the internet when I had to step out of the room to take a call, when I came back, computer had clearly rebooted as it was at the account login screen. 
 
- starting then, I could not get Firefox to open. It would literally do nothing, including no error messages. It simply didn't respond, though it would basically cause the computer to lock up (I could move mouse and sometimes click on the start button, but nothing was working and I'd have to reboot the PC). 
 
- First thought was malware, but Internet Explorer was working fine. Ran several Avast scans (including boottime and full scan) as well as the TDSKiller program. Everything came back clean. 
 
- Eventually uninstalled and reinstalled Firefox. Worked fine for about a day before the same issue came up. This time, the browser would start to act slow like it was having trouble connecting to the internet, then BSOD. 
 
- Other things I've tried: Creating a new Windows account, switching to Chrome, disabling a non-working ethernet controller (desktop connects to internet via wireless with Netgear USB receiver). Every step seemed to solve the problem for a few hours before it inevitably returned.... Read more

Answer:BSOD, browser related?

Also, just to clarify, this issue seems to only crop up when trying to browse the internet. If I don't open the browsers and instead decide to go play a game like Command and Conquer, it runs perfectly fine with no issues. 
Also, here are the notices I received a couple times after the BSOD forced a reboot. 
 

 
Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: f4
  BCP1: 0000000000000003
  BCP2: FFFFFA8007323520
  BCP3: FFFFFA8007323800
  BCP4: FFFFF8000318CE70
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1
 
Files that help describe the problem:
  C:\Windows\Minidump\082515-14430-01.dmp
  C:\Users\Eric\AppData\Local\Temp\WER-38610-0.sysdata.xml
 
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
 
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
 
Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: f4
  BCP1: 0000000000000003
  BCP2: FFFFFA8007760600
  BCP3: FFFFFA80077608E0
  BCP4: FFFFF800031C8E70
  OS Version: 6_1_7601
  Service Pack: 1_0
&#... Read more

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About a week ago I've been getting the BSOD which states PAGE_FAULT_IN_NONPAGED_AREA. This only occurs if I run in normal mode (about 30 seconds into XP boot) but I can bypass it with Safe Mode. I've ran MBAM several times and have had to remove several viruses. This is an ongoing process, everytime I run MBAM I still find viruses. I've also had errors with my /system32/ndis.exe file, so i tried running my PC in normal mode with my Internet disconnected and it worked fine. I have also tried installing ComboFix but at installation it says that ComboFix's stability has been compromised and I might have Virut. This has been a major headache and I hope someone can help assist me. Thank you.

Answer:BSOD might be virus related

I also do not have a Windows XP CD

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hi guys

I've bought a new computer recently and i keep getting BSODs, mostly when i'm playing a videogame.

since recently I got a black screen after logging in to windows 7 and after a minute or so it starts up, it used to take me about 20 seconds to start up and now it's 3 mins all of the sudden.

I'll attach the last .dmp i got (solved a previous BSOD)

please help!

specifications:

Mainboard: Asus M4A785TD-V EVO
CPU-Typ: AMDŽ Phenom II X4 945 QuadCore Sockel AM3
CPU-Takt: 3000MHz
Speicher: 4GB DDR3-RAM, DDR3-1333 (2x 2GB Kit)
Festplatte: 1000GB S-ATA II, 60GB Corsair SSD
Laufwerk: CD/DVD-Rewriter S-ATA (DVD+/-R/RW, Dual Layer)
Grafikkarte: 1GB nVidiaŽ GeForce GTX460 PCIe 2.0 Overclocked, VGA, DVI
any help would be greatly appreciated, i'm not a pro but not a complete retard either

Thanks in advance!
 

Answer:BSOD ntkrpamp.exe related

First, nice system. Second, when do the BSODs occur, i.e. what are you doing?

Was this built by you or did you buy this prebuilt from the likes of Dell?
 

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Hello,

It seems recently that my laptop has been suffering from random, constant BSODs. The BSODs occur anytime, sometimes within a few minutes of startup, and sometimes within a few hours. It doesn't occur when I try to access any specific program, it is always random. Because of this randomness, it is impossible to get any work done since I do not know when the laptop will crash and lose my work. I originally thought it was a virus but a scan with Malwarebytes came up clean.

I noticed that the BSODs that come up relate to Win32k.sys file, and I have attached various dump files from the crashes. Please let me know if additional information is required.
 

Answer:BSOD Win32k.sys Related

Any help is appreciated.
 

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Good Morning,

I have an odd issue and am hoping someone can shed some light. I have an HP pavillion p6616f which is having multiple memory related bsods. The current configuration of the machine is as follows:

Stock case, motherboard, CPU and memory. New Western digital green 1 tb drive and upgraded power supply 450 watt. Recently had hard drive crash so bought a new one and performed a clean installation of win 7 x64. Have all updated drivers except for mobo chipset. have a few apps installed.

Have been experiencing many bsod memory related crashes...

Memory_management
PFN_List_corrupt
irql_not_less_or_equal

It seems that these crashes most always occur when machine is first turned on. You turn on, login and start using it and it crashes. Once the machine is on for a while it runs well and the crashes stop. I have swapped memory, tried memory in different dimm slots. Verified all drivers are current, viewed event viewer for any issues and corrected them outside of 1 dcom registration error. I have attached the dump files. Please let me know if anyone has any thoughts. I plan to run memtest86 as well. But since the memory has been swapped and have same issue, not sure what that will return. Thanks,

Answer:memory related BSOD

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
RAM - Test with Memtest86+

Enable Driver Verifier. Enabling this should hopefully crash your system and then point to the faulty driver that is causing problems. However before you do, it is advised that you create a system restore point and backup first.
Driver Verifier - Enable and Disable

The following drivers need to be updated:


Code:
netr28x.sys Thu Feb 26 14:02:09 2009
These drivers can be found by searching them in Google and then finding the associated software or driver. Finally, find the latest version of this driver or software and download and install it. Some of the drivers may also be found here (if the driver says 'Windows Update' simply make sure all Windows Updates are installed).

You should also update any other drivers you can think of including graphics, audio, chipset etc.

You have McAfee installed, is that correct? At least to test, uninstall it and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows

Make sure all Windows updates are installed.

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Hi!

This is my first attempts to do anything resembling building a computer, which just started running last night. Ran perfectly well into video game until ~15 min in, then screen froze, went blank save for a thin line through the middle (??), weird electronic noise, then BSoD and autorestart. Happens anywhere from 5/10 min into games now. Has also been happening sporadically (without the noise) when I try to install software. No problems elsewhere.

Updated BIOS and graphics drivers to most recent, best of my knowledge.

OS: Windows 7x64 Home OEM
GPU: HIS Radeon 6850
Mobo: Asus M4A87TD/USB3
CPU: AMD Phenom II X6 Black 1090T
PSU: OCZ 650w

Thank you very much for your time. ^^

Answer:BSoD related to vid card?

  
Quote: Originally Posted by vashnic


Hi!

This is my first attempts to do anything resembling building a computer, which just started running last night. Ran perfectly well into video game until ~15 min in, then screen froze, went blank save for a thin line through the middle (??), weird electronic noise, then BSoD and autorestart. Happens anywhere from 5/10 min into games now. Has also been happening sporadically (without the noise) when I try to install software. No problems elsewhere.

Updated BIOS and graphics drivers to most recent, best of my knowledge.

OS: Windows 7x64 Home OEM
GPU: HIS Radeon 6850
Mobo: Asus M4A87TD/USB3
CPU: AMD Phenom II X6 Black 1090T
PSU: OCZ 650w

Thank you very much for your time. ^^


All of these were virtually identical. They were blamed on NETIO.SYS, and usually that is caused by Zone Alarm. I looked on step further and ZAP process was running in all of them

I would remove it and replace with Microsoft Security Essentials and the win 7 firewall

http://download.zonealarm.com/bin/fr...cpes_clean.exe

http://www.microsoft.com/security_essentials/

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\BSoD files\Windows_NT6_BSOD_jcgriff2\123110-19203-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://... Read more

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Alright, well I'm back with another BSOD, one I've surprisingly never seen before. I previously had a lot of issues with running runescape and pandora or runescape and netflix together at the same time. Well I just ran into an issue with running runescape with pandora again... I can play any other game with the highest settings and i'm fine, but you pair runescape and pandora, all hell breaks loose. I resently fixed all of my previous BSODs by updating to to latest AMD beta GPU drivers, and I also just installed a new Samsung 840 EVO, seeing as it's a page issue i'm wondering if it has something to do with that. Well thank you in advance!

Answer:Yet another Runescape-related BSOD

Your RAM is corrupted:


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8800c01b870, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88001865e00, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800020fc100
GetUlongFromAddress: unable to read from fffff800020fc1c0
fffff8800c01b870 Nonpaged pool

FAULTING_IP:
Npfs!NpReadDataQueue+70
fffff880`01865e00 4c8bbc24b0200000 mov r15,qword ptr [rsp+20B0h]

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: CODE_CORRUPTION

BUGCHECK_STR... Read more

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Operating System:XP Pro sp3
GFX Card: PCI-e ATI x800xt
Specs: Dell Dimension xpsgen3

Hi there, im looking for any advice i can get on an issue caused by my x800xt. Basically the other day while playing a game on my pc my computer was switched off at the mains by my m8. When i restarted my pc i was confronted with a looping sequence that consisted of my bios flashing, windows engaging ready to load, arriving at the windows boot screen and after a few seconds watching the progress bar doing its thing i can make out a blue screen of death before my PC automatically reboots and tries the whole process again and again.

Now i realise im only seeing the BSOD for a second due to an option in my BIOS which automatically restarts my pc whenever a critical error occurs and i can turn that off and find out what the BSOD says if requested to, but im going to try see if i can resolve the problem without revisiting the BSOD.

I found out the gfx card was the issue after formatting my hard drive and installing a new copy of XP. Everything is totally fine untill i install any driver for my card (ive tried the latest catalyst and omega drivers). When i install drivers for my card the loop i talked about comes back and i have to re-enter safe mode to uninstall the driver for the x800xt in order to regain access to windows in normal mode (the BSOD in the loop seems to happen about the time windows would normally totally load and try to access the video drivers.

I realise its totally... Read more

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I just installed windows 7 64-bit on my new computer and everytime I'd do something like install avast anti-virus or add gadgets too quickly, i'd get these blue screens.

I used BlueScreenView to see what the problem was, and the most common problem driver is this ntoskrnl.exe

I'm pretty sure there was no problems during the install, and I'm sure all my drivers are updated (I used this Uniblue Drive Scanner, which said nothing was out of date).

Just in case this information is needed: I'm running 7 Professional, with an AMD Phenom II x4 965 Processor (3.40 ghz). I've got 4 gigs of DDR3 Ram (and I went into my BIOS and upped the voltage from 1.5 to 1.9 cause I read somewhere that someone used that as a quick fix for the BSODs). And I'm using a M4A79XTD Evo mobo and a ATI Radeon HD 4800 video card (DirectX 11)

I've attached the dmp files from my minidump folder. Thanks in advance to anyone who can help me out.

Answer:BSOD related with ntoskrnl.exe

  
Quote: Originally Posted by petezahut


I just installed windows 7 64-bit on my new computer and everytime I'd do something like install avast anti-virus or add gadgets too quickly, i'd get these blue screens.

I used BlueScreenView to see what the problem was, and the most common problem driver is this ntoskrnl.exe

I'm pretty sure there was no problems during the install, and I'm sure all my drivers are updated (I used this Uniblue Drive Scanner, which said nothing was out of date).

Just in case this information is needed: I'm running 7 Professional, with an AMD Phenom II x4 965 Processor (3.40 ghz). I've got 4 gigs of DDR3 Ram (and I went into my BIOS and upped the voltage from 1.5 to 1.9 cause I read somewhere that someone used that as a quick fix for the BSODs). And I'm using a M4A79XTD Evo mobo and a ATI Radeon HD 4800 video card (DirectX 11)

I've attached the dmp files from my minidump folder. Thanks in advance to anyone who can help me out.



hi and welcome

pretty straight what the problem is but not what caused it. These were likely caused by memory corruption.. the faulty driver cannot be determined

I would
download memtestx86 and run it for 5 passes

run a system file check to verify and repair your system files
type cmd in search>right click and run as admin>sfc /scannow
if you are overlocking stop
Ken J+


Code:
123109-27690-01.dmp 12/31/2009 3:14:39 AM MEMORY_MANAGEMENT 0x0000001a 000000... Read more

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Hi!

I keep getting bsods and suspect it has something to do with Planetside 2, as it started to occur after I installed that game. I noticed tcpip.sys was mentioned on the bsod, as well as "driver_irql_not_less_or_equal".

After restart i get information like this:

BCCode: d1
BCP1: 0000000000000009
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880016B2F5F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Dumpfiles are attatched. I tried installing the windows debugger but installation failed.

Answer:tcpip.sys related bsod

Welcome to SF.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

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Hi all,
I'm new here so excuse any errors i followed the posting instructions as closely as possible...
I've been started to have frequent BSOD's after uTorrent starts running. Not sure if that's the exact cause but it seems like it. The BSOD points to netio.sys and it also says DRIVER_IRQL_NOT_LESS_OR_EQUAL at the top.
To me, it looks like a network card error of some sort?
System is pretty new, bought it in March this year...

Any help would be greatly appreciated and thanks in advance

Answer:BSOD related to uTorrent

  
Quote: Originally Posted by laxman7


Hi all,
I'm new here so excuse any errors i followed the posting instructions as closely as possible...
I've been started to have frequent BSOD's after uTorrent starts running. Not sure if that's the exact cause but it seems like it. The BSOD points to netio.sys and it also says DRIVER_IRQL_NOT_LESS_OR_EQUAL at the top.
To me, it looks like a network card error of some sort?
System is pretty new, bought it in March this year...

Any help would be greatly appreciated and thanks in advance


Virtually identical and related to netio.sys. When it is netio.sys there are several possible causes and cures.

1-Zone Alarm. If you have it remove it and replace with Microsoft security essentials

http://download.zonealarm.com/bin/fr...cpes_clean.exe

http://www.microsoft.com/security_essentials/

2- if not there is a Microsoft hotfix for this problem.

3- remove utorrent (you are using it legally right?) and replace with another client.


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\051511-20779-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version ... Read more

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Hello everyone, i really hope someone can help me with this. My laptop, an asus R1E tablet, keeps blue screening. The error on the blue screen sometimes says "memory management" and sometimes says "IRQL less or not equal" or something like that. The strange thing is that i only get a blue screen whenever i move my computer. I often work with it on my lap, and when i move it too quickly or suddenly it blue screens. I've tried taking out my ram and plugging it back in, but this is about the extent of my expertise. I have already run the free downloadable version of memtest on my computer and it didn't find any errors. Any help would be greatly greatly appreciated. I am a sophomore in college, so my laptop is pretty much a necessity...thank you all. Oh, also when i checked my ram, i found that i had two different types of ram installed in my computer, like they were made by separate companies. Not sure if this matters, but it might help you guys find an answer.
 

Answer:Hardware related BSOD

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Hi, just recently I've started having fairly big problems with my LG E500 laptop. The other day I woke it out of sleep and tried to use an Ethernet internet connection to load my homepage using Firefox. Immediately I got a bluescreen with the stop error 0x40000080. I rebooted and everything was fine.

Every time I try and use my wired connection straight out of sleep I get the same bluescreen. Wait maybe 20 seconds and the problem is gone. I hadn't installed any new software or hardware prior to the first error. I have flashed the BIOS since, now on boot it says Checksum Error. Running the software to reflash the BIOS causes a full system lockup.

It's not debilitating but I'd like to restore my lappy to its full functionality or at least rest knowing precisely what is wrong with it
 

Answer:Ethernet related BSOD

now on boot it says Checksum ErrorClick to expand...

If you are continuing to get this, replace the CMOS battery on the motherboard. If you are sure the battery is good, just remove it for a couple of minutes to reset the CMOS anyway.
Have you tried reloading or updating the NIC drivers?

Or, since the problem is recent, perhaps try a "System Restore" to a date when they were not occurring?

Start > run: msconfig > Launch System Restore and choose a date probably a couple of days prior to the problem.

If you are using an installed Firewall -- there may be an issue there.

You can also try "clean boot" troubleshooting >>

First, restart in Safe Mode if necessary -- (tap the f8 key promptly on startup and choose the Safe Mode option from the boot menu) or Normal mode

Then:

Run msconfig and select the "Services" tab. Check "Hide Microsoft Services" and then disable the rest. Also uncheck "load startup items" on the general page.
Now restart and test the issue at hand

If no problems, run msconfig and recheck half the disabled items on the Services tab. Test again. If the problem recurs, UNcheck half the items you just checked to narrow down the culprit.

If the problem didn't occur, check the other half, so all the Services are enabled -- proceed to do this on the startup tab as well.

Get the idea? You want to isolate the problem to a specific startup if possible.

Note: if you already have items uncheck... Read more

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Hello there,

I recently built a computer and it has been constantly crashing on me. When I check the mini dump it says that it was either software or thermal related. The temperatures seemed normal so I tried to find the software issue, but couldn't. The mini dump has the same error for every single crash as well.

The computers crashes have no real pattern or causation. They happen when I game or when I start up the computer. I have checked the memory on each stick and they both have passed with no errors.

I uploaded the .zip file (i hope) after running the collector and attached it to this post.

My computer specs are: i5 4460 cpu, Z97S SLi Krait edition MoBO, Sapphire Radeon HD 7850 graphics card, Two 8 GB Corsair Vengenace RAM sticks, 750W Corsair bronze series power supply, samsung SSD 850 EVO 250 GB.

I'd appreciate any help with the matter.

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Hi.
I've been having trouble with my PC for some time now. Windows 7 x64 crashes with random BSOD messages. Windows Vista x86 did the same thing before I switched. Seven is installed onto a formated separate partition. With two sticks of RAM in dual or single channel the system crashes unexpectedly while browsing, listening to music or even just idling. With a single stick the OS seems stable (although I have yet to leave it on for a longer period in that configuration). I've changed the BIOS RAM setup to match Corsair guidelines - no luck here. I've done a Linux LiveCD memtest - 5 cycles passed with no errors. The BSOD messages are pretty random - I have photos of them if that could be helpful. Most minidumps point to ntkrnlmp.exe as the culprit - can this be a precessor issue? I updated my BIOS, GPU and audio drivers. The GPU and RAM were sent to their respective manufacturers and exchanged for new ones. That didn't help so I guess they are not at fault here. I've reached the limit of what I can do by myself so any help will be greatly appreciated.

Answer:ntkrnlmp.exe related BSOD

NTKRNLMP = "NT KeRNeL, Multi-Processor version"

That file is the most important one in the entire OS, seeing as it contains the vast majority of its low-level internals. BSODs frequently get attributed to ntkrnlmp, but that's because it was dealing with bad data at the time of the crash.

My impression from a quick look through these minidumps is that you've got a hardware problem. There are at least 5 or 6 different crash patterns, and they're all fairly exotic. It's possible that some of them have software causes, but that's not what you should focus on in the suspected presence of bad hardware.

The fact that it also used to crash under Vista is telling. The fact that it doesn't happen when you remove some of the RAM virtually seals it - this is a hardware issue and continued looking at minidumps or BSOD info will not be particularly useful.

Were your RAM sticks all from the same set? Corsair are notorious for varying timings and other details even between batches of the (supposedly) same product.

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I'm getting a BSOD predictably, but not every single time. I'm using an audio recording program - Sonar Platinum. It has a 32 bit and a 64 bit version. I'm in the process of shifting over to 64 bit, yet sometime I still need to open a project in 32 bit. The BSOD never happens with the 64 bit only 32 bit. 32 bit can only access 4 gig of Mem and I have 16 Gigs of Mem. So it appears that it's Mem related.

When the 32 bit program opens I can watch the memory from the TaskManager and watch it go from about 1,.2 to 3.5 and eventually settle to 3.1. The BSOD always happens when it gets very close to 3.5. But it doesn't happen every single time.

Yesterday it did it crashed 4x in a row, each time I rebooted and waited for the hour glasses to go away and then open the program - it crashed. Then I turned off and turned back on my MOTO AVB audio interface, which stays on all the time normally. I then booted the computer 3x and each time opening the program - no crashes. So it seems to be related to the AVB.

When I open this program I have it programed to open to the template, if I try to change this, it changes for both 32 and 64 bit. I did find out if I open to a template with less memory use, it doesn?t crash.

What I'm hoping is how can I make Win 10 less fickle about memory like Win 8.1 was. With Win 8.1 this never happened. No crashes on opening the 32 bit program. I think this is memory related. I tried to optimize my system to reduce memory and fee... Read more

Answer:BSOD 32 bit memory related

Please locate in %SystemRoot%\System32\drivers\ a file called motuavbuac2_x64.sys, right click > properties > tab details, make a screenshot of this tab and post it.
All the crashes are caused by this driver, but I cannot find anything about it at all.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffff8bee0000, 2, ffffd00023486531, 2}

*** WARNING: Unable to verify timestamp for motuavbuac2_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for motuavbuac2_x64.sys

Could not read faulting driver name
Probably caused by : motuavbuac2_x64.sys ( motuavbuac2_x64+28a48 )

Followup: MachineOwner

2: kd> lmvm motuavbuac2_x64
Browse full module list
start end module name
fffff800`35910000 fffff800`35952000 motuavbuac2_x64 T (no symbols)
Loaded symbol image file: motuavbuac2_x64.sys
Image path: \SystemRoot\System32\drivers\motuavbuac2_x64.sys
Image name: motuavbuac2_x64.sys
Browse all global symbols functions data
Timestamp: Thu Oct 09 15:22:50 2014 ... Read more

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Windows 7 x64
have been running Vista before installing windows 7
full retal version

the hardware is aproximatly 2? years old, have not relaced anything

Installed Windows 7 after a full format 2 days ago

Hello

My problem is actually 2 problems but I suspect they have the same cause.

A while back while I was still running Vista I started getting freezes (not BSOD) only thing I could do was a hard reset. This happened about once every other week but became more and more frequent. I started to notice a pattern. it always occured while watching video, regardless of software (VLC and windows mediaplayer classic)

I thought it was some softwareproblem and as I had been planning to install windows 7 anyway I did a complete reset.

formated my only drive (I have an extern disc aswell though) and installed windows 7. no problems and all was well for about 2 hours. Then it froze again.

It still did it while watching video (even streaming to my ps3)
After some tinkering I was able to narrow it down to when I downloaded torrents. It got worse and worse and soon it frooze almost imidiatly after a torrent client (tried a couple) started downloading.

I did som digging and found out that my external Seagate drive could be the issue ( bad firmware) I updated it and even disconnected the drive. It did not help.

I tried loads of other sollutions including doing a startup in safemode to rule out driverissues (this is inconclusive though as the comp restarted inste... Read more

Answer:BSOD may be audiocard related

I almost forgot

other that the audiocard I do suspect there might be a memory issue. I have preyy much ruled out overheating as I have been monitoring that and even had an extra fan cooling the entire comp =)

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I recently purchased two 1024MB 7770's, one is a Sapphire (two fans) and the other is a XFX (one fan). The Sapphire came overclocked by default so I thought there wasn't going to be any issues until yesterday. I'm casually browsing the internet when I hear the fans of my Sapphire rapidly increase in speed and I smell a slight burning smell so I immediately power off my PC as quickly as I could, left it for a few minutes and powered it back on and that's when I got the first BSOD. The Sapphire GPU was extremely hot for some reason so I just left it out in the open for it to cool down over night. It's not even like I was running anything really GPU intensive, I have two monitors setup but that's about it. One monitor for each GPU, makes sense.

If I have the Sapphire plugged in, I blue screen after the Windows logo finishes loading, a few seconds before it gets onto the logon screen. If I just have the XFX plugged in, everything runs fine as usual. I can run in safe mode with both GPU's plugged in and I can see both of them in device manager.

I've had a bit of a search around and I'm guessing it has something to do with my OC GPU but I can't turn the settings down on it if I can't actually do anything with it in safe mode or if I can't have it plugged in when I boot into Windows normally. At the moment I have it plugged in and powered but just disabled through device manager (did this through safe mode, was the only way I could).

I'm hoping that my GPU hasn't burnt out becaus... Read more

Answer:BSOD 0x124, AMD GPU related.

Dump files wouldn't upload, they'll be on there in a few mins, sorry. :s

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Hi,

I'm having problems with my PC, and it's driving me crazy. It ramdomly goes on blue screens. I used a program named BlueScreenView, it says the causing of that BSODs is a file named ntoskrnel.exe. I also runned MemTest with no errors reported.

I don't know what to do, i send to you an attachement with info of my sistem as requested in the rules.

My system specs.

Pentium IV HT 3,0Ghz
Motherboard Gigabyte GA-8N-SLI Pro
5 GB RAM DDR2 667
ATi radeon x1300 graphic card
Ask for any further info you need
Thanks!

Answer:BSOD related with ntoskrnl.exe

I could use a little help here... Thanks!!!

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I have Windows 7 Home Premium 64 bit. I just got this computer on Friday October 10, brand new, an IBUYPOWER custom from newegg. The first time it blue screened was Sunday I think, system restore fixed it, but now it's happening again.

So this first happened a couple days ago after waking my computer up from sleep. First chrome crashes and then I got the blue screen, windows restarted, blue screen again, repeating. None of the fixing options it gave me worked, so I started in system restore and restored it to a few days before. It seemed find after that. Now today it did the same thing after waking it up.

The last time I installed something was a couple days ago; I had even disabled automatic updates after last time this BSOD happened, thinking it might be related to an update it did that morning; but considering it happened again, I guess it's not related to that. I don't want to just keep system restoring it.

After looking up some stuff on how to fix it I was able to get it to start saving minidmp and to stop restarting automatically. So now I have a minidmp from when it BSOD on regular restart today, and one from when it BSOD while I had restarted in safe mode with networking. Since it BSOD a few seconds after restarting normally and I have a hard time installing programs to it during safe mode, I haven't been able to even view these minidmp files. So I just emailed them to myself and now I'm posting to this forum from my chromebook, which I can't install programs... Read more

Answer:BSOD related to NTFS.sys

Alright, I restarted my computer again in safe mode with networking and got that zip file with the extra info.

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New custom-built PC running Windows 7 Ultimate x64. Fully updated drivers, Windows update etc.

Everything seems to be fine, but I've had issues with BSODs occurring when the computer sleeps.

The computer goes to sleep, and when I go to awaken it, the computer reboots. One time it has shut down completely. Most times I'm only aware of the blue screen on rebooting when Windows tells me it had a bluescreen error. I've had a glimpse of a blue screen once, which occurred several seconds after resuming from sleep, but the computer promptly rebooted before I could get a good look at it.

The problem does not happen every time, it will sometimes have no problems entering and leaving sleep mode. I've looked through the Event Viewer to try and find a critical error but no real luck. I did note that sometimes the system appears to shut down well before I go to wake it up

I have attached the information from the SF Diagnostic Tool.

I would greatly appreciated any light someone can shed on my problem

Answer:BSOD related to PC sleep on new PC

And I've since had yet another instance of it...seems to be becoming more regular. I've had to disable sleep completely for the time being. Anyone have any ideas?

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On a couple of occasions today while I was playing league of legends, my screen would freeze for a couple of seconds before turning black. Sometimes the game would return to normal, other times it would continue so or even give me a BSOD. The event has occured 6 times since yesterday, 5 of them today alone, and each one gives me the BCCode 117:

The text is in Danish:





Quote:
Problemsignatur
Problemh?ndelsesnavn: LiveKernelEvent
OS-version: 6.1.7601.2.1.0.256.48
Landestandard-id: 1030

Ekstra oplysninger om problemet
BCCode: 117
BCP1: FFFFFA8009FED010
BCP2: FFFFF88004F5A410
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Bucket-id: X64_0x117_Tdr:2_IMAGE_atikmpag.sys
Serveroplysninger: d931b0fc-aac3-405d-b9da-b4e3454bd857


I have also attached the dump file.

Answer:BSOD related to GPU while gaming

Apparently I didn't attach the dump file properly. Hope it works now.

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I have a PC Im working on that can't boot.

PC was originally Vista that has Windows 8.1 on it. Its an older Pavillion laptop. Problem seems to have started after an update. He called Microsoft and HP, Microsoft lead him to Refreshing his PC but apparently there was an external hard drive that was connected to the PC at the time and apparently refresh stopped in the middle. Upon restarting, the PC would post but once it tried to boot to Windows, I get a 0xc000001 error or there is an endless black screen.

Trying to boot to cdrom wouldn't work, throwing up 0xc00000e9 after giving me the windows loading screen.

I removed the battery, removed the hard drive.. put them back in.. reset BIOS to default settings.. This allowed me to boot into the recovery disk.

From here I tried to fix BCD files following the directions below:
Your PC Couldn't Start Properly (0xc000001) - Microsoft Community

However, at Bootrec /rebuildbcd I get the error, "The file or directory is corrupted or unreadable"

When I tried BCDBoot C:\Windows /s C: as suggested somewhere else which gives the error "Failure when attempting to copy boot files"

Marked partition as active.. System Restore gives me error "Please choose a an operating system and restart the computer"

While I had the HD removed, I plugged it into my PC and all his files are there intact.

Is there an easy way to fix the boot files? Im no expert in these types of issues so Im kinda stuck. Would it be eas... Read more

Answer:BCD Corruption (BSOD related)

Try suggestions from error-0xc00000e9-encountered-in-windows-81-windows | Microsoft Community

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Hey there. I'am on a fresh install of windows 8.1 and I keep getting this BSOD related to the ntoskrnl.exe.

Running windows 8.1
CPU: 3770k
mobo: p8z77-LK
ram: Patriot 2000mhz 8GB
GPU: SLI EVGA 780 SC
Seems to happen when I watch twitch.tv and play a game at the same time.

Here are the last 4 or so dump files that I have had. I don't have any xp in reading these files and finding out what is wrong. Would someone be able to push me in the right direction of how to fix these crashes?

122814-6437-01.zip

Answer:BSOD related to ntoskrnl.exe

Looks like some sort of memory corruption. I would try to run a memory diagnostic test such as Memtest86 and let it run a few times to see if any errors occur.

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Hello,

I'm struggling to solve regular BSOD issues. It feels like I'm having 3-4 BSOD crashes each time I use my laptop. I never had these issues with Windows 8.1, but they have arrived with the Windows 10 update. I've not noticed a particular event that causes these crashes, as they have occured primarily during general internet browsing, and on occasion whilst playing a Steam based computer game. The error messages I've noted are:

system thread exception not handled (netio.sys)
(This makes up the majority of error messages)

driver IRQL not less or equal (netio.sys)
(Occassional)

Things I believe I have tried, based on internet searches are:

Uninstall Zone Alarm Firewall
Update drivers for Network adapters

My computer abilities are limited beyond this. Any guidance or suggestions would be most welcome.

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Hey I've been having multiple bsod crash issues.

The issues are usually, driver_irql_not_less_or_equal thing, and it usually says wdf01000.sys.

Although sometimes the computer freezes and then later says: Machine_check_exception,

I believe its a driver issue maybe a usb driver but I don't know how to go about fixing it.

The reason I believe this is because my really shitty microsoft mouse has been working on it for 1-2 days now, but my old gaming mouse and the new one I bought yesterday don't seem to be working. The crash usually occurs randomly withing 10-20 minutes or right after a csgo game or something. It has never crashed during a game though, it's almost always after a game.

Also, I have run memtest. I have sent my motherboard, gpu, cpu and ram to pccasegear where I bought them. All parts seemed to have checked out except the gpu was faulty. So I went and bought a new GPU (msi gtx 1070), Still crashing. I have a 1 TB hdd and a 120gb ssd, ssd is not being used atm though. It crashed even if I run the ssd and not the hdd. Haven't tested psu, but it was working for a full day at my workplace using their shitty mouse and keyboard. So I'm unsure of the issue..... I think it might be my mouse to be honest but then I went and bought a new mouse and it's still having issues.

I can provide dmp files if someone can tell me how to upload them. Thanks

I can link dmp files and everything else, please reply asap Thank you <3

Also since I've been having this issue for 5... Read more

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Hello!

I will cut right to the chase.

As of two weeks ago my computer has started to experience BSOD issues. I read somewhere that NORTON 360 may be the culprit, and proceeded to uninstall it (using the NRT). I thought everything was honky dory, and for a few days had no issues. Then yesterday the BSOD came back, and upon rebooting the computer got itself in a loop. Every time this happens it displays the IRQL error.

I have since updated every possible driver I could find, and then found many of the threads here addressed similar but not identical issues.

My BSOD issues seem to be related to temperature, although I cannot tell which component is at fault. CPU temps do not go over 55 degrees C under load, and I have no way of monitoring my GPU. After experiencing a BSOD the computer will become unstable for several minutes, up to a half hour, after which it will do a regular boot without any issues and work for approximately 2 to 3 hours (even while playing games) before coming back down with a BSOD.

Figured I might add that on there.

So...Things I've done:

*Updated and obtained drivers for any out of date or missing driver.

*Verified RAM is not the culprit by checking each RAM chip with memtest

*Uninstalled Norton and obtained MSE in its place.

*did a SFC /SCANNOW (came back 100% no issues)

Any help is greatly appreciated, oh computer gurus.

BASIC SYSTEM INFO

*WINDOWS 7 64 BIT OEM
*Q6600 at 2.4ghz (no overclock, never been overclocked) Temps range from 40 to 55... Read more

Answer:BSOD help (may be related to GPU temps.)

Hi.

Download and install the Driver Sweeper.

Download the most recent software\driver for your NVIDIA .

Uninstall nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

Install the new nvidia software\driver,restart.

Update DirectX .
Run the nvidia-video-card-test post here the results.

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Hello,

I'm struggling to solve regular BSOD issues. It feels like I'm having 3-4 BSOD crashes each time I use my laptop. I never had these issues with Windows 8.1, but they have arrived with the Windows 10 update. I've not noticed a particular event that causes these crashes, as they have occured primarily during general internet browsing, and on occasion whilst playing a Steam based computer game. The error messages I've noted are:

system thread exception not handled (netio.sys)
(This makes up the majority of error messages)

driver IRQL not less or equal (netio.sys)
(Occassional)

Things I believe I have tried, based on internet searches are:

Uninstall Zone Alarm Firewall
Update drivers for Network adapters

My computer abilities are limited beyond this. Any guidance or suggestions would be most welcome.

Answer:BSOD netio.sys related

Looks like Zonealarm may be the cause.


Code:
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys


Code:
Vsdatant.sys file information

The process known as TrueVector Device Driver or ZoneAlarm Firewalling Driver belongs to software TrueVector Device Driver or ZoneAlarm or ZoneAlarm Pro or ZoneAlarm Anti-virus or Zone Labs Internet Security Utility or ZoneAlarm Security Suite by Zone Labs (Zone Alarm Antivirus Software | Virus Protection & Firewall) or Check Point Software Technologies LTD or Check Point Software Technologies (Industry-Leading Cyber Security Keeps Networks, Data Centers, Mobile Devices Endpoints One Step Ahead | Check Point Software).

Looks like your Zonealarm install is pretty old: imestamp: Tue Oct 22 19:54:34 2013

Please uninstall Zonealarm and use the built-in Windows Defender (it's what I use) for a while and see if thta resolves the BSOD. If stay with Windows Defender or find a different Anti-virus / Firewall program to use.

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? OS - Vista/ Windows 7 - Windows 7
? x86 (32-bit) or x64 ? - x64
? What was original installed OS on system? Windows Vista x64
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Windows Vista came on the system from gateway, Windows 7 was purchased later.
? Age of system (hardware) - 1 year old
? Age of OS installation - have you re-installed the OS? No OS re-installation
? CPU - Intel Core i7 920
? Video Card - Nvidia GTX260
? MotherBoard - IDK
? Power Supply - brand & wattage - 500 watts

Alright so this is my father's computer. About a year ago I was asked by him to install another HDD for media. I did so and added it as a simple additional HDD with no backup functionality. I left for school shortly after this and since then he has stated that anytime it shuts down it either takes 30 or minutes or crashes via BSoD with the Driver_Power_state error. He has also noted that USB ports do not always recognize devices without a restart.

Thanks in advance.

Deletham_Tomalak

Edit forgot to attach the data files

Answer:BSoD Related to extra HDD (I think)

Looks like the problem is with the Realtek card reader drivers. I'm not quite sure why it started when you added a new drive, but let's start with an update.

Install this driver: http://www.realtek.com/downloads/dow...&GetDown=false
Code:
RTSTOR64.SYS Tue Dec 02 01:01:40 2008
...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Sep 19 01:20:43.022 2010 (GMT-4)
System Uptime: 0 days 8:59:14.941
BugCheck 1000009F, {4, 258, fffffa8007953680, fffff80000b9c510}
*** WARNING: Unable to verify timestamp for RTSTOR64.SYS
*** ERROR: Module load completed but symbols could not be loaded for RTSTOR64.SYS
Probably caused by : RTSTOR64.SYS ( RTSTOR64+494d )
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 16 06:46:27.235 2010 (GMT-4)
System Uptime: 7 days 5:12:25.266
BugCheck 1000009F, {4, 258, fffffa8007946040, fffff80000b9c510}
*** WARNING: Unable to verify timestamp for RTSTOR64.SYS
*** ERROR: Module load completed but symbols could not be loaded for RTSTOR64.SYS
Probably caused by : RTSTOR64.SYS ( RTSTOR64+494d )
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 29 13:57:57.574 2010 (... Read more

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I keep getting the BSOD, I'm pretty sure it has something to do with the audio drivers but I cannot say for sure.

It would be awesome if some one could use this Minidump file and let me know what problem is here.

Cheers.

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer pcs
System Model MS-1492
System Type x64-based PC
Processor Intel(R) Core(TM) i5-4210M CPU @ 2.60GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. E1492IMT.10O, 18/04/2014
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "6.1.7600.16385"
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.92 GB
Available Physical Memory 5.20 GB
Total Virtual Memory 13.9 GB
Available Virtual Memory 11.0 GB
Page File Space 6.00 GB
Page File C:\pagefile.sys

Answer:Possible audio related BSOD

Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.

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I seem to be having random BSOD's. there doesn't seem to be any one cause. however it does tend to happen more if I'm flipping in and out of different graphical things. (Games, TV card capture, Steam).
but if i choose something and stick with it (planetside 2 for instance) i can play all day and no issues.

I've ran as many updates from MS as i could.
Updated My Gfx card drivers to the latest.

oh and i use Norton (sorry!) for AV

Answer:BSOD, Seems Random, Tho could be Gfx related

I've just ran Memtest86+ and found no errors.

Anyhelp would be appriciated.

thanks

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GRRRRR. I had just composed a lenghtly message about my crashes and went to save it through notepad and I had another crash. It happens I think exclusively when browsing folders through windows explorer including network computers.


I have a complicated custom system that makes things tricky

Core i7 965 NOT overclocked
12 gb Corsair dominator 1600
4 TB seagates in 1+0 with 2 more TB as extra drives
Evga Nvidia 295
Primary Monitor NEC 2560x1600
Secondary Monitor Sharp Aquos 1600 x 1080 (or something like that)
Enermax 1050W
Noctua cooler with twin 120mm fans
with an additional 3 Corsair Dominator cooler memory fans
3 case fans, two on the pwr supply, and the Nvidia one for a total of 11 WITH a floor Vornado blowing at the front of the case. Temps run ~45-50 C.

Remote Readynas Pro Server

Win 7 Ultimate sig ED 64 bit
Office Ultmate
Mindjet
Raidar for Netgear server
Norton 2010 Internet Security.

I've run mem test- passed, I've upgraded all drivers that I can think of- first through ASUS then from individual vendors (Marvell Yukon gigabit ethernet was more current through them). I've updated all software with recommended revisions. I dloaded the debugger and the symbols but haven't figured it out yet.

The repeated crashes took out a Seagate from my raid that I replaced (as well as a planned pwr supply upgrade 850 thermaltake to 1050 enermax. The raid is being rebuilt. I thought that may have been the issue or the Lan drivers- but I've had more crashes subsequently... Read more

Answer:BSOD 7f Win Explorer related?

Uninstall Norton AV (disabling it is not enough) and these crashes will probably stop:

start end module name
fffff880`01000000 fffff880`0103a000 SYMEFA64 Thu Oct 08 11:43:38 2009 (4ACD35BA)
fffff880`01af5000 fffff880`01b63000 SYMDS64 Tue Aug 18 09:35:30 2009 (4A89E942)
fffff880`042ed000 fffff880`04363000 SYMTDIV Sat Oct 10 19:15:56 2009 (4AD042BC)
fffff880`04363000 fffff880`04399000 SYMEVENT64x86 Fri Aug 14 08:28:21 2009 (4A849385)
fffff880`043bf000 fffff880`043d1000 SymIMv Thu Oct 08 07:05:45 2009 (4ACCF499)

If not, upload more minidumps without NAV installed, and it may be possible to "see" more clearly.

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I'm getting a nasty error while trying to access wireless networks with my Laptop. it's a Sony VAIO model PCG-F590 which is an older model, about 6 years old. It has no built in wireless networking, or wired networking for that matter but it does have a built in modem. I'd been using a Linksys CardBus wireless card when the problem first manifested. I had just installed Symantec AV for the first time and after I finished that installation and rebooted and had been using the internet with firefox for maybe 5 minuites or so when I got a BSOD and had to restart the computer..the error message was an "Invalid IRQ" related to my network driver .dll file. I un-installed SAV and tried again..same problem. After a few minuites of browsing it would lock up. I eventually ended up trying a Netgear brand CardBus card which had the same problem, tried both cardbus slots..same error. I eventually ended up buying a linksys USB wireless network adapter which still gives me the same errors..IRQ errors related to the network driver. However with the USB adapter the errors are less frequent and it is somewhat usable unlike the CardBus adaptors. I eventually re-installed Windows XP and the same thing still happens. Does anybody have any sugguestions about what else I can try? I'd really like to get one of the cardbus wireless adapters working again.
 

Answer:Wireless Related BSOD

Please, one thread per problem, read the TSG Rules.
 

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Ok so i've been getting BSOD errors for the past year, some due to unstable CPU which i fixed pretty much right away. But i've had issues with my ram and it's timings as I'm using a lanparty t3eh9 i5 mobo. Specs are as follows:

CPU- i5 760 @ 4ghz 1.27v
RAM - Ripjaws 2x4gb @ 1600mhz 1.66v (mobo only allows 1.64 or 1.66 not 1.65)
GPU - GTX 570 msi twin frozr II SLi @ 850mhz core/2000mhz mem 1.075v
PSU - Antec 900w gamer edition

As far as power goes, never had a power-down due to overload, had all benchmarks running (prime95+3dmark11/furmark sli). I honestly dunno what to make of this, i thought i solved the problem by running a higher vtt but keeping it within the ram limitations of course. This mobo really does'nt like xmp settings for ram so I set it myself and it seemed great. This system has only had these hiccups since playing bf3 not generally during any other game apart from earlier this year when i was oc'ing (which i stabilized). You'll find minidump files attached (i may know how to OC and use the registry but screw reading error codes). I always use task manager to shut down all apps apart from those which i use (games), this includes win update, steam, spybot, adobe, nvidia update etc...

Each post i've seen with my error codes suggests ram but i have NEVER had a bad stick and really don't want to think i have one now. Also in those posts their additional error codes (not read by me but professionals) have been different to mine including their st... Read more

Answer:BSOD issues -_- (maybe ram related)

Not allowing me to edit for some reason but just saw the BSOD report instructions and find additional file attached (2nd one in another post as its .39mb over the allowed limit for .rar).

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kie so im getting what's probably the most common problem here... teh infamous nvlddmkm bsod

This usually happens when i play a graphically intense game like assassins creed 2 or splinter cell conviction.... it would crash after 5 mins of playing... i would then go into safe mode uninstall the drivers and remove any other nvidia files i could find and then go back to normal mode and reinstall the drivers... restart and then play... adn it would be ok but if i quit the game and maybe play the next day (after a shut down and start) it would do the same thing again meaning id have to do the whole safemode uninstall normal mode reinstall stuff all over again... its frustrating and kinda depressing...

attached is the info. see if theres anythign else that its reporting other than the display crash

I hope you guys can give me somekinda insight into this

I dont know what else to say in this post so please ask me what other info u need thanks


Windows 7 x64
System must be a bit over a year and a half old but my operating system was reinstalled in august this year

Answer:display related bsod

Your .dmp file is showing a STOP 0x116: VIDEO_TDR_ERROR with nvlddmkm.sys as the probable cause.. use Driver Sweeper to completely remove your Nvidia drivers, then reinstall... Read this for more suggestions in dealing with this error... STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Try removing any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

Code:
...............................................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8003f02010, fffff88002da1cf8, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+119cf8 )

Followup: MachineOwner
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Good Evening everyone,

First, my system specs: Windows 7 32-bit, system is about 6 years old, this edition of Windows 7 is about 1.5 weeks old, Intel Pentium D (2.80 Ghz), GeForce 8800GTX for my GPU, motherboard exact model is unknown, but it's some sort of Dell OEM, not sure of PSU as I bought it a while ago, but I'm pretty sure it's 550W.

Now, my problem. I'm a big Flight Simulator 9 fan. I've been playing it on this desktop running Windows XP without incident. Then, I got my Windows 7 CD, threw on the new OS and updated all my drivers to Windows 7 compatible. My problem is that, seemingly at random, I will get a BSOD that seems linked to ksaud.sys, a driver linked to my Creative X-Fi external sound card. My driver is updated to the Windows 7 beta driver that is supposed to fix these crashes (it previously was the old driver), but I'm not having luck. An -!anaylze sweep on the dump file (which I can't seem to attach to this post) pointed to ksaud, but I'm not extremely knowledgeable about what I can do to fix it. Any and all help will be appreciated. Thank you very much for all your hard work!

Flight Simulator 9.1
Creative X-Fi Driver is XFXA_PCDRV_LB_1_01_0099 (Windows 7 beta driver)
Error messages change sometimes, but usually say "DRIVER_IRQL_NOT_LESS_THAN_OR_EQUAL" with !Analyze pointing it to the ksaud.sys driver file.

Answer:Ksaud.sys related BSOD

All of the dump files point to KSAUD.SYS - so I'd suspect either the drivers themselves or the Sound card.

I presume that you've tried other audio drivers so I'd have to suspect the card itself. But, since it's a beta driver you just can't be sure.

I'd suggest replacing the card, otherwise you won't be sure if it's the driver for the card.

Also, please remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall/remove:

Quote:




How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.




- some driver links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers. Please pay particular attention to any dated 2007 or earlier:

Code:
SaiH0763.sys Fri Feb 15 07:05:39 2008 - Saitek device driver
SaiH0BAC.sys Mon Jul 02 04:36:33 2007 - Saitek device driver
VSTBS23.SYS We... Read more

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Well I am a music hobbyist and recently this week i have been having some strange issue with my computer with it BSOD. I use a firewire interface as my soundcard but i have 2 firewire adapters. One which is an integrated VIA chip and my main connected on goes to the Texas Instruments chip. I just disabled the VIA driver just in case this was the problem. Here are my dump files. Then again it could be related to adobe flash or something cause when i was playing a game called league of legends i sometimes get these really weird artifacts on my screen. I when and proceeded to swap my card for another 7970 i had laying around unused and i still had the artifacts in game. It also leaves me to think there might be something wrong with my hdd or memory or something. Oddly enough as well i couldn't setup my firewall to play nice with my game so i disabled it. If someone could help me with that issue as well I would thank-you SO HARD. Maybe teamviewer. the firewall is bitdefender btw.

Answer:BSOD maybe related to media

Hi futurista.

Follow How to Revert the Win7 1394ohci.sys to the Legacy Driver.

Also try to update Yamaha Steinberg drivers.

Let us know the results.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10D, {8, 57ff49f1ac8, 4, fffffa80091bb0f0}

*** WARNING: Unable to verify timestamp for yfwbus.sys
*** ERROR: Module load completed but symbols could not be loaded for yfwbus.sys
Probably caused by : 1394ohci.sys ( 1394ohci!IsochTx::HandleIsochAttachBuffers+3ce )

Followup: MachineOwner
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I just installed a Gigabyte G1 970 GPU in my computer, replacing a 6970 GPU. Before installing the new drivers, I uninstalled the ATI drivers via ATI's uninstaller followed by a reboot. After installing the GeForce drivers, I am getting occasional BSOD's when closing games (Half Life 2: Episode 2 in this case). I also just returned from running errands and noticed my computer had crashed while I was out.

This started as soon as I installed a new GPU and therefor I believe it's probably purely driver based.

Attached are my SF Diagnostic files including the minidumps.

Thanks!

Answer:BSOD - Most likely GPU driver related

Code:
GIGABYTE OC_GURU c:\progra~2\gigabyte\gigaby~1\oc_guru.exe Public Common Startup
Reset all overclocks and uninstall the above application.


Code:
fffff880`08beb1f0 fffffa80`00045267
fffff880`08beb1f8 fffff880`1025ebfeUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm+0x1f2bfe
fffff880`08beb200 fffff880`08bed000
fffff880`08beb208 fffff880`08be5000
Reinstall the NVidia driver by following this tutorial exactly:
NVIDIA Drivers - Avoid Problems

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