Computer Support Forum

BSOD, slow startup and shutdown

Question: BSOD, slow startup and shutdown

Is Windows 7 . . .
- x86 (32-bit) or x64 ?
x64
- the original installed OS on the system?
Yes
- an OEM or full retail version?
OEM
- What is the age of system (hardware)?
I don't know, I bought the machine on February
- What is the age of OS installation (have you re-installed the OS?)
Same as previous

Hello,

I've googled a lot looking for a solution, tried everything that found on the way..

temps..
hardware.. (even ran 3D Mark 11 without problems)
drivers.. (used DriverFinder to update everything)
diagnostics from Alienware among others..

Can't find a fix for this!

At first, everything worked perfectly, suddenly a BSOD claiming BUGCODE_USB_DRIVER after installed a brand new Microsoft Wireless Mouse 4000. Unistalled the driver and got a new one and again, same thing so I stopped using that mouse..

Tried TuneUp app, CCleaner, etc.. every solution I found on the web for this problem.

Nothing..

Now, after a couple of days, the blue screen is only happening sometimes, not as often as before, but at least once a day, without warning the machine reboots itself.. no matter if I'm working on something or it's just on there doing nothing. Also, it started to take about 90 seconds on start up and around 30 to shutdown.

Please help me!

Relevance 100%
Preferred Solution: BSOD, slow startup and shutdown

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Answer: BSOD, slow startup and shutdown

Code:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP:
+3833656132363233
00000000`00000000 ?? ???

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR: 0x1E_0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME: System

CURRENT_IRQL: 2

EXCEPTION_RECORD: fffff880032b0828 -- (.exr 0xfffff880032b0828)
ExceptionAddress: fffff880055e10a9 (usbehci!EHCI_sMode_PollEndpointSlot+0x0000000000000131)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME: fffff880032b08d0 -- (.trap 0xfffff880032b08d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000010000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880055e10a9 rsp=fffff880032b0a60 rbp=fffffa800a1e36a0
r8=00000000744c535f r9=fffff88007d37200 r10=0bad00390bad0000
r11=fffffa800b0334f0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
usbehci!EHCI_sMode_PollEndpointSlot+0x131:
fffff880`055e10a9 498b442418 mov rax,qword ptr [r12+18h] ds:8040:00000000`00000018=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002cd1ffe to fffff80002cda610

STACK_TEXT:
fffff880`032af908 fffff800`02cd1ffe : fffff800`02fa6000 fffff880`01328000 fffff880`032b0080 fffff800`02d062a0 : nt!KeBugCheck
fffff880`032af910 fffff800`02d05f6d : fffff800`02ee1a10 fffff800`02e1dc78 fffff800`02c5a000 fffff880`032b0828 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`032af940 fffff800`02d04d45 : fffff800`02e210fc fffff880`032af9b8 fffff880`032b0828 fffff800`02c5a000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`032af970 fffff800`02d15dc1 : fffff880`032b0828 fffff880`032b0080 fffff880`00000000 00000000`00000000 : nt!RtlDispatchException+0x415
fffff880`032b0050 fffff800`02cd9cc2 : fffff880`032b0828 00000000`00000000 fffff880`032b08d0 fffff880`07d37200 : nt!KiDispatchException+0x135
fffff880`032b06f0 fffff800`02cd85ca : fffffa80`0a1e21a0 00000000`4f444648 fffff880`068a3100 0bad0000`0bad0000 : nt!KiExceptionDispatch+0xc2
fffff880`032b08d0 fffff880`055e10a9 : 00000000`00000000 fffff880`07d37200 fffffa80`0a9d24e8 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a
fffff880`032b0a60 fffff880`055e0ba4 : fffff880`07d37100 ffffffff`ffffff00 fffffa80`0a9d24e8 ffffffff`ffffff00 : usbehci!EHCI_sMode_PollEndpointSlot+0x131
fffff880`032b0af0 fffff880`055e5c01 : fffffa80`0a9d2258 fffffa80`0a1e21a0 fffffa80`05398040 00000000`00000000 : usbehci!EHCI_PollPerAsyEndpoint+0x84
fffff880`032b0b70 fffff880`05898e8b : 00000000`00000002 fffffa80`0a1e21a0 00000000`00000000 00000000`00000050 : usbehci!EHCI_PollEndpoint+0x41
fffff880`032b0bb0 fffff880`0589d9d1 : 00000000`00000050 00000000`00000004 fffffa80`0a9d2010 fffffa80`0a1e2050 : USBPORT!MPf_PollEndpoint+0x9b
fffff880`032b0be0 fffff880`058a9077 : fffffa80`0a1e21a0 00000000`00000050 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff880`032b0c40 fffff880`05899f89 : fffffa80`0a1e2050 00000000`00000000 fffffa80`0a1e2a02 fffffa80`0a1e2a18 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1c3
fffff880`032b0ca0 fffff800`02ce5b1c : fffff880`03288180 fffffa80`0a1e2a18 fffffa80`0a1e2a30 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`032b0cd0 fffff800`02cd236a : fffff880`03288180 fffff880`032930c0 00000000`00000000 fffff880`05899db0 : nt!KiRetireDpcList+0x1bc
fffff880`032b0d80 00000000`00000000 : fffff880`032b1000 fffff880`032ab000 fffff880`032b0d40 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb

FOLLOWUP_IP:
usbehci!EHCI_sMode_PollEndpointSlot+131
fffff880`055e10a9 498b442418 mov rax,qword ptr [r12+18h]

SYMBOL_STACK_INDEX: 7

SYMBOL_NAME: usbehci!EHCI_sMode_PollEndpointSlot+131

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: usbehci

IMAGE_NAME: usbehci.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7a66a

FAILURE_BUCKET_ID: X64_0x1E_0_VRF_usbehci!EHCI_sMode_PollEndpointSlot+131

BUCKET_ID: X64_0x1E_0_VRF_usbehci!EHCI_sMode_PollEndpointSlot+131

Followup: MachineOwner
---------
usbehci.sys seems to be blamed for the crash, this is a core 'generic' driver. It's either not properly compatible with your system, or another driver is interfering with it.

rimmpx64.sys - (Ricoh Memory Card Reader driver) the memory card reader driver on your system is outdated, and there is apparently no proper windows 7 driver available for it.

There is also 3 other drivers associated with this device, they are all pre windows 7 and not compatible with the system.
If this is a desktop you should be able to simply uninstall it in the device manager, shut down the computer unplug the device from the motherboard and remove it from the equation.
A replacement can be found on just about any computer parts website for around 20 bucks if you simply can't live without it.

I'm pretty confident this is the cause of your crash as this device would interfere with the generic system miniport driver. So it adds up.

Driver dump follows for reference.

Code:
fffff800`00bd4000 fffff800`00bde000 kdcom kdcom.dll Mon Jul 13 20:31:07 2009 (4A5BDFDB)
fffff800`02c11000 fffff800`02c5a000 hal hal.dll Sat Nov 20 07:00:25 2010 (4CE7C669)
fffff800`02c5a000 fffff800`03244000 nt ntkrnlmp.exe Sat Nov 20 03:30:02 2010 (4CE7951A)
fffff880`00c09000 fffff880`00c58000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
fffff880`00c58000 fffff880`00c6c000 PSHED PSHED.dll Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00c6c000 fffff880`00cca000 CLFS CLFS.SYS Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00cca000 fffff880`00d8a000 CI CI.dll Sat Nov 20 07:12:36 2010 (4CE7C944)
fffff880`00d8a000 fffff880`00de6000 volmgrx volmgrx.sys Sat Nov 20 03:20:43 2010 (4CE792EB)
fffff880`00e00000 fffff880`00e3a000 aswMonFlt aswMonFlt.sys Wed Feb 23 08:55:04 2011 (4D651FC8)
fffff880`00e3b000 fffff880`00edf000 Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00edf000 fffff880`00eee000 WDFLDR WDFLDR.SYS Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00eee000 fffff880`00f45000 ACPI ACPI.sys Sat Nov 20 03:19:16 2010 (4CE79294)
fffff880`00f45000 fffff880`00f4e000 WMILIB WMILIB.SYS Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00f4e000 fffff880`00f58000 msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`00f58000 fffff880`00f8b000 pci pci.sys Sat Nov 20 03:19:11 2010 (4CE7928F)
fffff880`00f8b000 fffff880`00f98000 vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`00f98000 fffff880`00fad000 partmgr partmgr.sys Sat Nov 20 03:20:00 2010 (4CE792C0)
fffff880`00fad000 fffff880`00fb6000 compbatt compbatt.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`00fb6000 fffff880`00fc2000 BATTC BATTC.SYS Mon Jul 13 18:31:01 2009 (4A5BC3B5)
fffff880`00fc2000 fffff880`00fd7000 volmgr volmgr.sys Sat Nov 20 03:19:28 2010 (4CE792A0)
fffff880`00fd7000 fffff880`00ff1000 mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
fffff880`01017000 fffff880`0116b000 iaStor iaStor.sys Sat Nov 06 02:44:52 2010 (4CD50774)
fffff880`0116b000 fffff880`01174000 atapi atapi.sys Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`01174000 fffff880`0119e000 ataport ataport.SYS Sat Nov 20 03:19:15 2010 (4CE79293)
fffff880`0119e000 fffff880`011a9000 msahci msahci.sys Sat Nov 20 04:33:58 2010 (4CE7A416)
fffff880`011a9000 fffff880`011b9000 PCIIDEX PCIIDEX.SYS Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`011b9000 fffff880`011c4000 amdxata amdxata.sys Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`011c4000 fffff880`011f1280 usbvideo usbvideo.sys Sat Nov 20 04:44:34 2010 (4CE7A692)
fffff880`01200000 fffff880`01272000 cng cng.sys Sat Nov 20 04:08:45 2010 (4CE79E2D)
fffff880`01272000 fffff880`012f2000 aswSnx aswSnx.SYS Wed Feb 23 08:56:59 2011 (4D65203B)
fffff880`012ff000 fffff880`0134b000 fltmgr fltmgr.sys Sat Nov 20 03:19:24 2010 (4CE7929C)
fffff880`0134b000 fffff880`0135f000 fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`0135f000 fffff880`013bd000 msrpc msrpc.sys Sat Nov 20 03:21:56 2010 (4CE79334)
fffff880`013bd000 fffff880`01400000 ks ks.sys Sat Nov 20 04:33:23 2010 (4CE7A3F3)
fffff880`01400000 fffff880`01411000 pcw pcw.sys Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`01411000 fffff880`0141b000 Fs_Rec Fs_Rec.sys Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`0143b000 fffff880`015de000 Ntfs Ntfs.sys Sat Nov 20 03:20:57 2010 (4CE792F9)
fffff880`015de000 fffff880`015f9000 ksecdd ksecdd.sys Sat Nov 20 03:21:15 2010 (4CE7930B)
fffff880`01600000 fffff880`0162b000 ksecpkg ksecpkg.sys Sat Nov 20 04:10:34 2010 (4CE79E9A)
fffff880`0162b000 fffff880`01670000 netbt netbt.sys Sat Nov 20 03:23:18 2010 (4CE79386)
fffff880`01670000 fffff880`01693000 luafv luafv.sys Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`01695000 fffff880`01788000 ndis ndis.sys Sat Nov 20 03:23:30 2010 (4CE79392)
fffff880`01788000 fffff880`017e8000 NETIO NETIO.SYS Sat Nov 20 03:23:13 2010 (4CE79381)
fffff880`01800000 fffff880`01809000 hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
fffff880`01809000 fffff880`01843000 fvevol fvevol.sys Sat Nov 20 03:24:06 2010 (4CE793B6)
fffff880`01843000 fffff880`01859000 disk disk.sys Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01859000 fffff880`01889000 CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
fffff880`01889000 fffff880`01897000 monitor monitor.sys Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`01897000 fffff880`018a0000 rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`018a0000 fffff880`018ab000 Msfs Msfs.SYS Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`018ab000 fffff880`018bc000 Npfs Npfs.SYS Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`018bc000 fffff880`018de000 tdx tdx.sys Sat Nov 20 03:21:54 2010 (4CE79332)
fffff880`018de000 fffff880`018eb000 TDI TDI.SYS Sat Nov 20 03:22:06 2010 (4CE7933E)
fffff880`018eb000 fffff880`018fb000 aswTdi aswTdi.SYS Wed Feb 23 08:55:51 2011 (4D651FF7)
fffff880`018fd000 fffff880`01b01000 tcpip tcpip.sys Sat Nov 20 03:25:52 2010 (4CE79420)
fffff880`01b01000 fffff880`01b4b000 fwpkclnt fwpkclnt.sys Sat Nov 20 03:21:37 2010 (4CE79321)
fffff880`01b4b000 fffff880`01b59000 ioatdma ioatdma.sys Tue Jul 14 06:37:04 2009 (4A5C6DE0)
fffff880`01b59000 fffff880`01ba5000 volsnap volsnap.sys Sat Nov 20 03:20:08 2010 (4CE792C8)
fffff880`01ba5000 fffff880`01bad000 spldr spldr.sys Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`01bad000 fffff880`01be7000 rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
fffff880`01be7000 fffff880`01bf9000 mup mup.sys Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`02e00000 fffff880`02e0f000 netbios netbios.sys Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02e0f000 fffff880`02e2a000 wanarp wanarp.sys Sat Nov 20 04:52:36 2010 (4CE7A874)
fffff880`02e2a000 fffff880`02e3e000 termdd termdd.sys Sat Nov 20 05:03:40 2010 (4CE7AB0C)
fffff880`02e3e000 fffff880`02e8f000 rdbss rdbss.sys Sat Nov 20 03:27:51 2010 (4CE79497)
fffff880`02e8f000 fffff880`02e9b000 nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`02e9b000 fffff880`02ea6000 mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`02ea6000 fffff880`02eb5000 discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`02eb5000 fffff880`02ed3000 dfsc dfsc.sys Sat Nov 20 03:26:31 2010 (4CE79447)
fffff880`02ed3000 fffff880`02ee4000 blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`02ee4000 fffff880`02ef2000 crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`02ef6000 fffff880`02f7f000 afd afd.sys Sat Nov 20 03:23:27 2010 (4CE7938F)
fffff880`02f7f000 fffff880`02f89000 aswRdr aswRdr.SYS Wed Feb 23 08:55:11 2011 (4D651FCF)
fffff880`02f89000 fffff880`02f92000 wfplwf wfplwf.sys Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02f92000 fffff880`02fb8000 pacer pacer.sys Sat Nov 20 04:52:18 2010 (4CE7A862)
fffff880`02fb8000 fffff880`02fce000 vwififlt vwififlt.sys Mon Jul 13 19:07:22 2009 (4A5BCC3A)
fffff880`02fce000 fffff880`02ff3000 dnelwf64 dnelwf64.sys Sat Dec 04 09:11:07 2010 (4CFA5A0B)
fffff880`03a77000 fffff880`03a98000 WudfPf WudfPf.sys Sat Nov 20 04:42:44 2010 (4CE7A624)
fffff880`03a98000 fffff880`03a99a80 MSPQM MSPQM.sys Mon Jul 13 19:00:17 2009 (4A5BCA91)
fffff880`03a9a000 fffff880`03ad3000 facap facap.sys Wed Sep 24 21:34:31 2008 (48DAF8B7)
fffff880`03ad3000 fffff880`03ae3d00 STREAM STREAM.SYS Mon Jul 13 19:06:18 2009 (4A5BCBFA)
fffff880`03ae4000 fffff880`03af9000 lltdio lltdio.sys Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`03af9000 fffff880`03b4c000 nwifi nwifi.sys Mon Jul 13 19:07:23 2009 (4A5BCC3B)
fffff880`03b4c000 fffff880`03b5f000 ndisuio ndisuio.sys Sat Nov 20 04:50:08 2010 (4CE7A7E0)
fffff880`03b5f000 fffff880`03b77000 rspndr rspndr.sys Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`03b77000 fffff880`03b78c00 MSPCLOCK MSPCLOCK.sys Mon Jul 13 19:00:17 2009 (4A5BCA91)
fffff880`03b79000 fffff880`03c00000 btwaudio btwaudio.sys Mon Jul 19 16:43:27 2010 (4C44C6FF)
fffff880`04200000 fffff880`04209000 RDPCDD RDPCDD.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`04209000 fffff880`04212000 rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`04212000 fffff880`04366000 dump_iaStor dump_iaStor.sys Sat Nov 06 02:44:52 2010 (4CD50774)
fffff880`04366000 fffff880`04379000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`0437e000 fffff880`043a8000 cdrom cdrom.sys Sat Nov 20 03:19:20 2010 (4CE79298)
fffff880`043a8000 fffff880`043b1000 Null Null.SYS Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`043b1000 fffff880`043b8000 Beep Beep.SYS Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`043b8000 fffff880`043c6000 vga vga.sys Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`043c6000 fffff880`043eb000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`043eb000 fffff880`043fb000 watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`04a0c000 fffff880`04a57000 aswSP aswSP.SYS Wed Feb 23 08:57:02 2011 (4D65203E)
fffff880`04a57000 fffff880`04a7d000 tunnel tunnel.sys Sat Nov 20 04:51:50 2010 (4CE7A846)
fffff880`04a7d000 fffff880`04a86000 wmiacpi wmiacpi.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`04a86000 fffff880`04ad4000 atikmpag atikmpag.sys Wed Jan 26 16:13:33 2011 (4D409C8D)
fffff880`04ad4000 fffff880`04bc8000 dxgkrnl dxgkrnl.sys Sat Nov 20 03:50:50 2010 (4CE799FA)
fffff880`04bc8000 fffff880`04be2000 rassstp rassstp.sys Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`04be2000 fffff880`04bf4000 umbus umbus.sys Sat Nov 20 04:44:37 2010 (4CE7A695)
fffff880`04c00000 fffff880`04c21000 raspptp raspptp.sys Sat Nov 20 04:52:31 2010 (4CE7A86F)
fffff880`04c21000 fffff880`04c2a000 aswFsBlk aswFsBlk.SYS Wed Feb 23 08:54:56 2011 (4D651FC0)
fffff880`04c2c000 fffff880`05528000 atikmdag atikmdag.sys Wed Jan 26 16:48:28 2011 (4D40A4BC)
fffff880`05528000 fffff880`0556e000 dxgmms1 dxgmms1.sys Sat Nov 20 03:49:53 2010 (4CE799C1)
fffff880`0556e000 fffff880`05592000 HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
fffff880`05592000 fffff880`055db000 e1k62x64 e1k62x64.sys Thu Dec 10 11:37:53 2009 (4B2131F1)
fffff880`055db000 fffff880`055ec000 usbehci usbehci.sys Sat Nov 20 04:43:54 2010 (4CE7A66A)
fffff880`055ec000 fffff880`055fe000 circlass circlass.sys Mon Jul 13 19:06:34 2009 (4A5BCC0A)
fffff880`05800000 fffff880`05816000 AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`05816000 fffff880`0583a000 rasl2tp rasl2tp.sys Sat Nov 20 04:52:34 2010 (4CE7A872)
fffff880`0583a000 fffff880`05846000 ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`05846000 fffff880`05875000 ndiswan ndiswan.sys Sat Nov 20 04:52:32 2010 (4CE7A870)
fffff880`05875000 fffff880`05890000 raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`05897000 fffff880`058ed000 USBPORT USBPORT.SYS Sat Nov 20 04:44:00 2010 (4CE7A670)
fffff880`058ed000 fffff880`05949000 itecir itecir.sys Mon Mar 09 03:58:47 2009 (49B4DA47)
fffff880`05949000 fffff880`05967000 i8042prt i8042prt.sys Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`05967000 fffff880`059b8000 SynTP SynTP.sys Thu Oct 22 20:20:19 2009 (4AE104D3)
fffff880`059b8000 fffff880`059c7000 mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`059c7000 fffff880`059d6000 Acceler Acceler.sys Mon Nov 23 15:55:13 2009 (4B0B04C1)
fffff880`059d6000 fffff880`059ec000 intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`059ec000 fffff880`059fc000 CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
fffff880`05e00000 fffff880`05e17000 rimspx64 rimspx64.sys Mon Mar 03 03:19:03 2008 (47CBC287)
fffff880`05e17000 fffff880`05e6e000 rixdpx64 rixdpx64.sys Fri Jul 27 05:45:50 2007 (46A9CCDE)
fffff880`05e6e000 fffff880`05e72500 CmBatt CmBatt.sys Mon Jul 13 18:31:03 2009 (4A5BC3B7)
fffff880`05e73000 fffff880`05e74480 swenum swenum.sys Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`05e7b000 fffff880`0616a000 bcmwl664 bcmwl664.sys Mon Mar 22 22:08:39 2010 (4BA830B7)
fffff880`0616a000 fffff880`06177000 vwifibus vwifibus.sys Mon Jul 13 19:07:21 2009 (4A5BCC39)
fffff880`06177000 fffff880`061b5000 1394ohci 1394ohci.sys Sat Nov 20 04:44:56 2010 (4CE7A6A8)
fffff880`061b5000 fffff880`061d5000 sdbus sdbus.sys Sat Nov 20 03:37:42 2010 (4CE796E6)
fffff880`061d5000 fffff880`061eb000 rimmpx64 rimmpx64.sys Fri Oct 03 01:39:15 2008 (48E5BE13)
fffff880`061eb000 fffff880`061fa000 kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`061fa000 fffff880`061fbf00 USBD USBD.SYS Mon Jul 13 19:06:23 2009 (4A5BCBFF)
fffff880`06200000 fffff880`0621d000 usbccgp usbccgp.sys Sat Nov 20 04:44:03 2010 (4CE7A673)
fffff880`06220000 fffff880`0627a000 usbhub usbhub.sys Sat Nov 20 04:44:30 2010 (4CE7A68E)
fffff880`0627a000 fffff880`0628f000 NDProxy NDProxy.SYS Sat Nov 20 04:52:20 2010 (4CE7A864)
fffff880`0628f000 fffff880`062b2000 AtiHdmi AtiHdmi.sys Thu May 06 04:20:39 2010 (4BE289E7)
fffff880`062b2000 fffff880`062ef000 portcls portcls.sys Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`062ef000 fffff880`06311000 drmk drmk.sys Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`06311000 fffff880`06316200 ksthunk ksthunk.sys Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`06317000 fffff880`06396000 stwrt64 stwrt64.sys Wed Dec 02 22:37:59 2009 (4B1740A7)
fffff880`06396000 fffff880`063a7000 hidir hidir.sys Mon Jul 13 19:06:23 2009 (4A5BCBFF)
fffff880`063a7000 fffff880`063c0000 HIDCLASS HIDCLASS.SYS Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`063c0000 fffff880`063c8080 HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`063c9000 fffff880`063d7000 kbdhid kbdhid.sys Sat Nov 20 04:33:25 2010 (4CE7A3F5)
fffff880`063d7000 fffff880`063e4000 mouhid mouhid.sys Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`063e4000 fffff880`063f2000 hidusb hidusb.sys Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`063f2000 fffff880`063fe000 Dxapi Dxapi.sys Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`07818000 fffff880`078e1000 HTTP HTTP.sys Sat Nov 20 03:24:30 2010 (4CE793CE)
fffff880`078e1000 fffff880`078ff000 bowser bowser.sys Mon Jul 13 18:23:50 2009 (4A5BC206)
fffff880`078ff000 fffff880`07917000 mpsdrv mpsdrv.sys Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`07917000 fffff880`07944000 mrxsmb mrxsmb.sys Sat Nov 20 03:27:41 2010 (4CE7948D)
fffff880`07944000 fffff880`07991000 mrxsmb10 mrxsmb10.sys Sat Nov 20 03:26:53 2010 (4CE7945D)
fffff880`07991000 fffff880`079b5000 mrxsmb20 mrxsmb20.sys Sat Nov 20 03:26:47 2010 (4CE79457)
fffff880`07e00000 fffff880`07e7d000 btwavdt btwavdt.sys Mon Jul 19 16:42:27 2010 (4C44C6C3)
fffff880`07ee1000 fffff880`07f87000 peauth peauth.sys Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`07f87000 fffff880`07f92000 secdrv secdrv.SYS Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`07f92000 fffff880`07ffd000 srv2 srv2.sys Sat Nov 20 03:27:43 2010 (4CE7948F)
fffff880`08000000 fffff880`0808c000 bthport bthport.sys Sat Nov 20 04:44:51 2010 (4CE7A6A3)
fffff880`0808c000 fffff880`080bd000 srvnet srvnet.sys Sat Nov 20 03:27:20 2010 (4CE79478)
fffff880`080bd000 fffff880`080cf000 tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
fffff880`080e4000 fffff880`0836d000 btwampfl btwampfl.sys Mon Jul 12 20:41:18 2010 (4C3BC43E)
fffff880`0836d000 fffff880`08385000 BTHUSB BTHUSB.sys Sat Nov 20 04:44:33 2010 (4CE7A691)
fffff880`08385000 fffff880`083b1000 rfcomm rfcomm.sys Mon Jul 13 19:06:56 2009 (4A5BCC20)
fffff880`083b1000 fffff880`083c1000 BthEnum BthEnum.sys Mon Jul 13 19:06:52 2009 (4A5BCC1C)
fffff880`083c1000 fffff880`083e1000 bthpan bthpan.sys Mon Jul 13 19:07:00 2009 (4A5BCC24)
fffff880`083e1000 fffff880`083ef000 btwl2cap btwl2cap.sys Mon Mar 01 20:25:23 2010 (4B8C7713)
fffff880`08600000 fffff880`08636000 fastfat fastfat.SYS Mon Jul 13 18:23:28 2009 (4A5BC1F0)
fffff880`08636000 fffff880`0863f000 BCM42RLY BCM42RLY.sys Mon Mar 22 21:58:28 2010 (4BA82E54)
fffff880`086b3000 fffff880`0874c000 srv srv.sys Sat Nov 20 03:28:05 2010 (4CE794A5)
fffff880`0874c000 fffff880`0874fa00 btwrchid btwrchid.sys Mon Jul 19 16:43:43 2010 (4C44C70F)
fffff880`08750000 fffff880`08758000 TuneUpUtilitiesDriver64 TuneUpUtilitiesDriver64.sys Thu Sep 17 06:54:52 2009 (4AB2238C)
fffff880`08758000 fffff880`087e5000 CVPNDRVA CVPNDRVA.sys Tue Mar 23 14:16:37 2010 (4BA91395)
fffff960`00000000 fffff960`00311000 win32k win32k.sys unavailable (00000000)
fffff960`00520000 fffff960`0052a000 TSDDD TSDDD.dll unavailable (00000000)
fffff960`006e0000 fffff960`00707000 cdd cdd.dll unavailable (00000000)
fffff960`008b0000 fffff960`00911000 ATMFD ATMFD.DLL unavailable (00000000)

Unloaded modules:
fffff880`0863f000 fffff880`086b0000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00071000
fffff880`01889000 fffff880`01897000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff880`04217000 fffff880`0436b000 dump_iaStor.
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00154000
fffff880`0436b000 fffff880`0437e000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00013000

9 more replies
Relevance 72.16%

Hi I own an HP desktop with Windows 7 and as of today it's been behaving very very strangely. It was running fine this morning but then according to my brother it froze completely while he was browsing the internet, which prompted him to shut it down by holding down the power button. Since then, it has been incredibly slow to startup and shutdown, and has also been slow when actually logged it. It failed to connect to the internet multiple times, the Norton antivirus was listed as disabled, and windows frequently stopped responding. Additionally, it keeps installing updates. At one point I looked over and it was installing 18000 updates. As of right now I can't even get in as it says preparing to configure windows and has said that for the last 20 minutes. I tried to open it in safe mode once however when I did the keyboard stopped working. Repeated attempts to open safe mode failed as for some reason holding fown the F8 key didnt do anything. At one point it was shutting down and BSOD came up. It also distorts the welcome to windows sound when it starts up, repeating the first note for 20 seconds. Is it just a massive virus or something? Any ideas on what to do?

Answer:BSOD once. Computer extremely slow startup, shutdown, in general

I've also tried system repair which entailed system restore A couple of times and that hasnt worked either.

6 more replies
Relevance 65.19%

Hi there

I have XP sp2 and recently started observing slow system startup, slow application start up, slow system shut down and many times my video becomes very slow to refresh when running IE and any other application at the sametime. Almost seems like video memory is not being swapped correctly or maybe something I'm not aware of is running the the background stealing system resources.
I can see that I have many instances of SVCHOST running when opening the TaskManager.
I have run CCleaner and optimized the HD. Not sure where to go from here. I have also shut down/disabled most programs on startup.

Thanks for your help

DDS (Ver_09-07-30.01) - FAT32x86
Run by J at 22:51:57.21 on 2009/08/13
Internet Explorer: 7.0.5730.13

============== Pseudo HJT Report ===============

uStart Page = hxxp://tw.yahoo.com/
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: TSToolbarBHO: {43c6d902-a1c5-45c9-91f6-fd9e90337e18} - c:\program files\trend micro\trendsecure\tisprotoolbar\TSToolbar.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\... Read more

Answer:Slow System Startup / Slow Application Startup and Shutdown

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Relevance 63.14%

Hello, my computer has been really slow lately starting up and shutting down. I've tinkered a bit with the services, following the services guide at The Elder Geek's website. I've only shut down the services it recommends, or that I don't use on my computer.


Also, sometimes when I boot up, instead of going to the black screen with Windows and the scrollbar, it goes straight to a full black background with only the following:

"SiI 3132 SATALink BIOS Version 7.3.13
Copyright (C) 1997-2006 Silicon Image, Inc."

I've been trying to figure out just what's been causing this and can't really find much. I've considered flashing the BIOS, but I've never done that. My motherboard manufacturer's website recommends to do it only if I'm sure it will fix my problem, which I'm not.

I've tried cleaning the dust from the inside of the case with a can of air. Had some problems with my DVD drive reading slowly and that fixed it, so thought I'd try it on the rest as well.

According to Belarc Advisor, here are the specs on the pieces of hardware for my computer:

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

Processor
2.67 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache

Drives
400.08 Gigabytes Usable Hard Drive Capacity
332.37 Gigabytes Hard Drive Free Space

SONY CD-RW CRX230EE [CD-ROM drive]
SONY DVD RW DW-Q120A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

... Read more

Answer:Slow startup/shutdown, and strange startup message

By that error it seems as if your hard drive is a SATA drive. Make sure the wires that go from the power supply and main board are securely in place. I had a similar problem with a 300gb drive and it ended up being that I was using a converter for the hard drives power and not the power cable that plugged directly in from the power supply. Make sure you power down your computer before tinkering around in it though, might even want to unplug it and let it sit for like 10secs first.

3 more replies
Relevance 62.73%

I noticed slow startup shutdown speeds a month or two ago, and have been trying to fix the problem by using all the usual scanning and detecting software. Some of my programs are slow to launch after a reboot for some reason, after I launch them the first time they lag but when I launch them a second time they pop right up, except for MSconfig which takes about 25 seconds to launch, can't figure that one out. Was having problems with my IE 10 crashing and restarting, and my ISP kept sending me e-mails about illegally downloading copyrighted material, didn't see any unauthorized wireless activity on my Gateway, so I might have had a backdoor problem or something like that. So I finally ran combofix and it took care of a lot of my problems. So far some other programs launch the way they're supposed to, no IE 10 crashing and restarting it, and no more e-mails from my ISP. But I still have slow startup shutdown speeds, and some programs slow to launch, same lag time on MSconfig. I've ran the scanners y'all usually have people run, so I can attach or paste those logs if you would like.
Any help would be greatly appreciated.
Thanks
 
Edit: Topic was Moved to the Malware Logs forum since Combofix had been run
Roger
 

Answer:Windows 7 slow startup & shutdown time & different programs slow to launch

Thanks Roger

15 more replies
Relevance 61.5%

I've ran the latest Ad-Aware and SpyBot and found nothing. I run Trend-Micro Internet Security and its found nothing. Startup and Shutdown seems to take much longer than before. System is defragged. Web Browsing and File Transfers seem to take much longer than before as well. Any help would be appreciated.

Here is my HijackThis! log:

Logfile of HijackThis v1.97.7
Scan saved at 6:53:53 PM, on 7/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\PROGRA~1\WinFax\WFXSWTCH.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\Plaxo\1.4.2.25\InstallStub.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.EXE
C:\Program Files\Trend Micro\Internet Security\PCCGUIDE.EXE
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Documents and Set... Read more

Answer:Slow Startup/Shutdown, & Slow Browsing/Xfers

And here is my Startuplist Log...
StartupList report, 7/19/2004, 6:55:58 PM
StartupList version: 1.52
Started from : C:\Documents and Settings\Amir Zarrin\Desktop\StartupList.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\PROGRA~1\WinFax\WFXSWTCH.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\Plaxo\1.4.2.25\InstallStub.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.EXE
C:\Program Files\Trend Micro\Internet Security\PCCGUIDE.EXE
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Documents and Settings\Master User\Desktop\StartupList.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\... Read more

3 more replies
Relevance 61.5%

okay well first off I'm running a Dell xps m1210 windows vista, its been a great laptop up until now.. i had a very bad virus that i had removed and fixed really recently, the virus was a system check worm or something that just really screwed my computer up, it was taken care of but now its been really slow after the virus was removed, i play a game online allot and it ran really good before the virus after its been really bad such as, slow loading, lag, bad fps, um the virus i had deleted my desktop and hid all of my files i had to start over and everything, i really wish i can get this fixed and I've posted a topic on www.bleepingcomputer.com but no reply i know it doesn't sound serious but i really would appreciate the help I'm willing to let someone remotely access my computer to check everything out and all, i can answer any questions i am really newer to computers, i also have a problem with my command prompt as well where it will not show up on my screen unless i maximize it I'm not so worried about that but yeah, Ive had a friend tell me that i should have a PC booster or PC cleaner, Ive tried to find one but all of them cost money, I've ran about 3-7 virus scans a day nothing is found I'm running the virus scans with malware bytes, i cannot use a disk defragment for some reason i click and it sat there for 15 hours and never finished twice now its set to auto run, i still have tons of harddrive left, and I've tried all the tip... Read more

Answer:Windows Vista, slow startup/shutdown, very slow out of nowhere

Quote i had a very bad virus that i had removed and fixed really recentlyYou had someone else remove it? Did you pay them? It sounds like you may have gotten ripped off...Quotei had to start over and everythingWhat does this mean? Did you reinstall windows? How did you start over and everything?QuoteI've posted a topic on www.bleepingcomputer.com but no reply That's probably due to your grammar. Your post here is almost impossible to read. It's one long run-on sentence. Try using more punctuation than just commas. QuoteI'm willing to let someone remotely access my computer to check everything out and allYou shouldn't be so trusting. Don't let anyone that you don't know and trust remotely access your computer. You're asking for trouble. QuoteIve had a friend tell me that i should have a PC booster or PC cleanerWindows has it's own disk cleanup program. Click start, type cleanmgr.exe into the search box and press enter to start it up. If you really want a third party utility to do do a disk cleanup, you could try CCleaner. It's free.

14 more replies
Relevance 61.5%

As the title says, I am having problems with my computers loading times and lag in games and other areas.

At first I thought I had some malware draining resources or something, but I followed the guide in these forums for removing it and ran ad-aware, spybot, microsoft anti-spyware, ccleaner and my antivirus software. That cleaned up a few things that ad-aware alone had not previously found, but the lag issue and slow loading times still remained.

I dont think is a connection issue, as some of the problems are unrelated to internet connection, like my startup and shutdown.

Often when I shut down, it notifies me that ccApp.exe process is not responding. I looked this process up and beleive it is a norton anti-virus auto update process, but if it always not responding, maybe it is draining resources.

Any help would be appreciated, and if I forgot to mention any information please ask and I will try to provide it. Thanks
 

Answer:Lag, slow loading times, slow startup/shutdown

Welcome to MajorGeeks.com

Please see the below thread, then attach a current HJT log.
Downloading, Installing, and Running HijackThis
 

21 more replies
Relevance 61.5%

Hi -
 
I have been running Win7x64 for a few years now, and I have an insanely annoying problem during Windows shutdown or Windows startup.
 
I am running my OS and most of my programs on an SSD drive, which generally performs very nicely. I have a few monster-sized apps on traditional drives, like VMWare workstation, and a few games. Everything seems to run pretty zippy, once Windows has booted.
 
However, I will randomly see a slow Windows shutdown that takes approximately 15 to 20 minutes - measured - to successfully power down. (I never force a shut-down or restart unless the system takes longer than 1/2 hour to shut down, and there is almost no hard-drive activity). During the 15-20 minute shutdown, there is nearly constant hard drive activity.
 
Additionally, I will see random times when Windows seems to hang during the startup process. Normally, my startup processes will take about 50 - 55 seconds to start. Occasionally, I will see the startup time take as long as 6 - 7 minutes. There isn't significantly higher hard drive activity while this is happening.
 
It drives me crazy.
 
The startup / shutdown issues may be related, or may not be related at all.
 
Scans with Live CD versions of Kaspersky and Avira have shown no malware activity.
 
Does anybody know what is going on? Or, does anybody have suggestions on how to isolate the problem(s)?
 
Thanks!
 
AzJazz

Answer:Random Win7x64 Slow Shutdown or Slow Startup

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.. In the Menu bar, click File -> Publish Snapshot. Click Yes > then Copy to Clipboard. On your next reply, right-click on a empty space and click Paste on reply box then click Post. Download MiniToolBox and run the program. SelectList Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.A notepad will open then copy-paste the report on your next reply.

13 more replies
Relevance 61.09%

I have followed ALL of the step-by-step instructions, as advised, before posting. Here are my specs: Win XP Media Center Edition; Version 2002; SP 2; AMD Athlon 64 processor; 3400+; 2.39 Ghz; 896 MB of RAM (anyone want to also tell me why this is when the front of my pc says "1024 MB RAM"??). My problems are my pc is ridiculously slow - this includes web browsing and just generally doing anything on here; super-slow startups and shutdowns. I ran pc-cillin, no viruses or malware; ran lavasoft, had a couple of cookies I removed; spybot picked up nothing; panda picked up 3 instances of spyware but I didn't know what to do about it as it wanted me to buy it to remove them and I couldn't tell where they originated; etrust online scanner picked up nothing; windows defender picked up nothing. Here is my Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 10:16:03 AM, on 4/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\zHotkey.e... Read more

Answer:Slow PC, Slow Shutdown & Startup, Slow browsing, etc.

Welcome to TSF.

Your HJT log is clean. Lets take a look at one of those online scans.

Download and install CleanUp!. Do NOT run it yet.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following:Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click on the “Temporary Files” and uncheck the box for “Scan drives for file matching” if it’s checked.

Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep that are stored in these locations; Move Them Now!!!

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component. The program will then begin downloading the latest definition files.
Once the files have been downloaded click on NEXT
Locate the Scan Settings button & configure to: Scan using the following Anti-Virus database:Extended

Scan Options:Scan Archives
Scan Mail Bases
Click OK & have it scan My Computer
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfe... Read more

3 more replies
Relevance 60.68%

Please see the attached logs. This is a fresh installation of Windows 8. System Specs is on my user profile.

Answer:BSOD when I do shutdown and then startup (Fast Startup on)

The memory dumps shows that the probable culprit is nvhda64v.sys. This is the nVidia HDMI Audio Device (nForce chipset driver). Please consider updating or reinstalling these driver on the NVIDIA drivers page.

6 more replies
Relevance 60.68%

As above and cleaned temp fules / cookies and defraagged, guessing it may be something maliscous, thanks for any and all help :)

Einholt

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:14:40, on 23/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program File... Read more

Answer:HJT Log, slow startup / shutdown and very slow internet

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

1 more replies
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Hi.

Please help with the following log:

Logfile of HijackThis v1.98.2
Scan saved at 12:21:12 AM, on 2/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\WINDOWS\system32\UMonit2K.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\POP Peeper\POPPeeper.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Network\Wireless 802.11 USB Adapter\WlanMonitor.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\NORTON~1\navw32.exe
D:\My Installer\spyware\HijackThis198.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sg.yahoo.com/
O4 - HKLM\..\Run: [PHIME2002ASync] C:\W... Read more

Answer:XP startup amd shutdown slow... IE loads slow...

16 more replies
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Hello there, I am a carer for a gentleman whose computer has uexpectadly started behaving very slow, I have defragged, emptied temp internet files, cookies etc but have not seen an improvement, here is the HJT log, thanks for any and all help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:14:40, on 23/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Dell Photo AIO Pri... Read more

Answer:Slow startup / shutdown and slow internet

Did I post this in the right section? or has it just been overlooked?
 

1 more replies
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This is my friends computer. She gave it to me with a corrupt profile. I did a system restore and the user account seemed to restore just fine. There were viruses on the pc but I couldn't quarantine them, I had to delete them with avast. The pc is running much better but still has some suspicious activity. When I shutdown it takes about 2 minutes "saving the settings" startup is about the same amount of time. Also, when I toggled the system restore, it enabled itself after a restart. It appears that there's something running that I can't detect. I've tried the combo fix, about buster & several other removal tools. Here's the logs from the read & run me 1st. any advice is appreciated. Thanks.
 

Answer:Slow Startup & Shutdown

This computer is still acting up, are my logs clean?
 

4 more replies
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I am running Windows xp Sp2 using AVG Anti Virus, SUPERAntispyware, Malwarebytes Anti mal ware. My browser is Firefox 3.5. Over the last couple of weeks, my pc has become very slow booting up and shutting down. When it is shutting down I sometimes notice a box saying ending task, which shows Net Broadcasting. Even when windows says it is shutting down, I can hear the hard drive continuously working for 30 - 40 seconds. I have been to the start menu and looked in Startup which shows only ATI Catalyst Stytem Tray and Exif Launcher.If anybody has any ideas, please keep them very easy as I am not very computer literate.Thank you

Answer:slow startup & shutdown

start - run - msconfig - right top tab startup - I take the tick out of almost everything except firewall and virus/malware progs. Apply and reboot then put a tick in the box to not be told everytime. I will come back with the registry edit to speed up shutdown.

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Over the past few days I have been experiencing very slow startup times, and shutdown times. Sometimes the shutdown will freeze. I have run every program I can think of in safe mode.

Thoughts after looking at the log below???

Any help is greatly appreciated!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:10:14 PM, on 7/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\NDAS\System\ndassvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Windows\system32\nvsvc32.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
C:\Program Files\RhinoSoft.com\Serv-U\ServUDaemon.exe
C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
C:\Program Files\R... Read more

Answer:XP slow startup, shutdown .. help?

Just an update, my second hard drive died last night. It had been having issues, but now can not even be read by the OS. This is a secondary sata drive, not my c drive. Could that be the issue causing the slow startup and shutdown times?
 

1 more replies
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Good afternoon everyone,

My computer works really well, the only problem is, when I start or shutdown my computer, it's very very slow. It's appears to be frozen for a minute or so and then start or shutdown. It does start or shutdown properly but it's slow. It can take up to 2 - 3 minutes to either start or shutdown.

I noticed that when I start my computer, I see the Windows Update yellow shield appear near the clock and then goes away. I'm not sure if it's related but thought I would let you know.

Hope someone can help me figure this out!

Thanks,

Nikita
 

Answer:Slow on startup and shutdown

11 more replies
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For the past week my computer has been starting up slow. The little blue dots that run across the screen in Windows XP SP3 during startup – today it was 53 times before it went to a black screen and several minutes later before I was at the desktop without any icons. Longer still till everything was loaded. From that point, some of my programs don’t work properly – search option is not available or programs take longer to open.

What I have tried so far was I cleaned up the c: drive and defragged. I tried to do a system restore, but was not able to: “The system could not be restored to this date”. I have run Spybot S&D (nothing), Adaware (always two things – removed them), Super Antispyware (1 adware tracking cookie – quarantined) and Malwarebytes Antimalware (12 adware.mywebsearch and 2 tojan.agent – all quarantined). I thought the Malwarebytes was it and the computer would load quicker again, but no such luck. Shutdown takes longer too, but I just walk away.

Would greatly appreciate any ideas, as that was all I could think of.

I have included a HiJackThis log in case it will help.

Thanks,
Roseann

Logfile of HijackThis v1.99.1
Scan saved at 9:03:29 AM, on 3/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.e... Read more

Answer:Slow Startup and Shutdown lately

Now, icons are taking 5 minutes to open. I click on my computer and I'm not kidding when I say it took 5 minutes to open before I could click on the a: icon. I had clicked on the mozilla icon and that took about 15 minutes to open. The hour glass appears right away and then disappears for a real long time before the program I click on opens.

What could be causing this?

Thanks for your help.
Roseann
 

1 more replies
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Is it just Norton internet security or more
please help
I AM FRACTO
 

Answer:Startup slow,shutdown also

7 more replies
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When I go to shutdown it seems it takes forever to do so.................when I startup it takes forever too.....................is there a reason for this............ty hagd......................

Answer:slow startup and shutdown.................why

Could you please give us some more details about your system?
Which version of Windows
AntiVirus being used
Programs that are set to run at startup
Make and model of system, including amount of memory
Anything else that you can provide

19 more replies
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HP slow startup and shut down?

Answer:slow startup and shutdown

Hi Fhd0294.

Thanks for your post - Regrettably, there is simply not enough information here to enable us to help you - Please check the below link to see what sort of information we require.

If you could update your post (Reply) with the relevant information, then we'll all be happy to dive in and help!

Information Microsoft support members need from you

/ Crit

1 more replies
Relevance 59.86%

Hi, guys,

I need help for my XP startup and shutdown very slow. And when I click in my computer, then click drive C: it always enter the search window, why? Any suggestion is appreciated.

If need any info about my computer, please let me know.


Thanks!

Answer:need help! XP startup and shutdown slow

Hi

Click on the Site
Might solve ur problem


http://aumha.org/win5/a/shtdwnxp.php


Just use find command.

Download Registry files


Cheers
Jernel

2 more replies
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My wife's laptop "recently" started taking much longer then usual to shutdown. Normally it would be 20-30 seconds for a full reboot. Now it takes a couple of minutes to shut down, and a couple of minutes to boot. I have tried updating drivers, disabling services and startup items, disabling drivers, setting "verbose" mode to see more detail about what stage the hang is taking place, and many other suggestions. None of which has yielded any information whatsoever.

I came across this tutorial:

Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace

I was hoping that someone could assist by reviewing the log that was created by the Windows Performance Toolkit.


Any takers? Let me know, any I can post a link. Fair warning, it's 133 Mb zipped ( 962 Mb unzipped). This is for the "boot" trace. I was getting errors creating the others, so I figured that would at least be a place to start,

Thanks in advance. This is driving me insane....

Answer:Really Slow shutdown and startup

When you have the trace results, post them here. We will be glad to look at it.

It would also be useful if you could post the list of all your startup programs. And for a test, disable all startups and reboot. What is the result??

9 more replies
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I recently made a thread in the HJT section about my computer running slow.
Here is the thread: http://www.techsupportforum.com/show...808#post654808

My computer has been taking over 3 minutes to startup and I cannot figure out the problem. Also, almost any program I use runs slower, firefox lags, itunes will not play music smoothly, aim closes itself for some reason. It takes almost double the time that it used to to open adobe photoshop.

Can anyone help me with this?

Thanks in advance.

Answer:Slow startup and shutdown

Hi,

Could be due to your computer specs. Please read this thread and post your computer specs.

8 more replies
Relevance 59.86%

I have xp home and it's very slow on startup and shutdown so I tried to cure the problem but being a novice I have not managed and now when I start my pc I get a strange program in the taskbar "two boxes" and a message that tells me the program can't be found and to remove it from the registry!! I followed (or thought I had) trouble shooter on the subject and used Msconfig. So 1) how do I get rid of the annoying two boxes in the left side of my task bar on startup and 2) any suggestions why my pc is so slow on start/shutdown.I have done defrag. and other things the help section suggests. Any help would be appreciated.

Answer:Slow startup/shutdown

click hereWindows XP Home and Professional Service Pack 2 Service Configurations by Black Viper will give some options for start up.Run the system file checker:startrunsfc /scannowThis fixes any system files damaged.

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Not sure what the problem is. Here is my HJT, thanks in advance.

Logfile of HijackThis v1.99.1
Scan saved at 11:08:56 AM, on 4/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas... Read more

Answer:Very slow startup and shutdown

9 more replies
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My problem is a very slow startup of windows. I get right to the user account screen then when I click on a user it takes up to one full minute to bring up the screen with my icons and shortcuts on it.
I am running a compac computer with a cable modem and running a second computer on a home network thru a Belkin router.
Also I keep getting a message( screen saver and wallpaper control has encountered a problem and has to close etc. etc.)
When I clear this message everything seems to work OK after the exceptionally long waiting time for the icon screen to open
everything seems to work OK also.

email edited...not wise to post your email addy...

buck
 

Answer:Slow startup and shutdown

Have you ran scandisk and defrag recently? And now,if you have
been on the net often,adware and spyware may have something
to do with your system slowdown.

When you can,visit our Windows Startup Tweaks Article which
may have some helpful tweaks and tips for you.Go to

http://www.ultimatepcrepair.com/news/20.html
 

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My Dell Inspiron 1545 has recently started to have very slow or hangs on startup and shutdown sequences. Many times I have to pull the battery to shutdown the system.
I have run Hijackthis, DDS and GMER. Logs are attached.
 

More replies
Relevance 59.04%

BC has helped me fix other people's computers several time, now I need some help with my own work laptop.

First let me describe the symtoms that I am seeing.
Laptop seems to boot slower and slower from one day to the next.
When closing applications to shut the machine down at the end of the work day, I'll close IE7 or Outlook and it will take nearly 4-5 minutes for the machine to become responsive enough to be able to click "Start-->Shut Down". Also the desktop icons will be blank during this time span..
In the last 3-4 days, IE7 will close on its own when I am trying to use it.

Operation system is Windows XP Professional Version 2002 Service Pack 3

Would appreciate any help you could provide.

Answer:Laptop is slow to startup and shutdown

Ok, it has been several days and I've not received any responses to help with my issue. I ran MalwareBytes on my own and it found 5 infected items and it appears to have removed them, but the laptop is still extremely slow in starting up and shutting down. I would still like to have one of the Bleeping Computer experts walk me through some checks to make sure that I don't have a infection that is causing my issue. Judging from the large amount of traffic on this forum, maybe you guys are just too busy right now or maybe you're not sensing my uneasiness about this issue. I just have a strange feeling that malware or a key logger may be the root cause of my symtoms.

1 more replies
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Hello every one.
I hope some one out there can help solve my problem.

Problem: Extreamly slow startup and shut down of windows xp
Have to press F1 to continue start up processes.
(no PS2 mouse deteced)--I use a USB mouse
Internet is slow and lags alot
History: Completley new rebuilt computor system.
Clean install of windows Xp home W/ Sp2 to include all updates.

Mother Board Specs:Chipset
? AMD 790X (AMD RD780) Chipset
- HyperTransport connection to AMD Phenom/Athlon processor
- HyperTransport supporting speed up to 2.6GHz (5200mt/s)
- Supports PCI-E x 16& PCI-E X 1

? ATI SB600 Chipset
- Supports SATAII controllers for four drives
- Supports single channel Ultra DMA 66/100/133 master mode EIDE controller
- ACPI & PC2001 compliant enhanced power managment
- Supports Hi-Speed (USB2.0) controller 480 mbsec transfer rate up to 10 ports

Slots
? Two PCI Express X16 slots , support ATI CrossFire Technology (PCI Express Bus Specification v2.0 compliant)
{Slot configurations: Dual CrossFire (8X+8X)}
? One PCI Express X1 slot
? Two 32-bit PCI slots (3.3v/5v PCI Bus Master slots)

LAN
? Realtek? 8111B LAN chip
- Supports 10Mb/s, 100Mb/s and 1000Mb/s
- Compliance with PCI-Express v1.0a

------------------
System Information
------------------
Operating System:
Windows XP Home Edition (5.1, Build 2600) Service Pack 2 Lan... Read more

Answer:Windows Xp slow startup/shutdown

Hello again
Guess every one is stumped on this one eh?


I tryed afew things: Nothing worked

Updated mother board BIOS
Updated my grafics card drivers
Defraged my system
Ran Galery Utility and cleaned the registry
and ran Dx diagonostic

12 more replies
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Can someone take a look at this log please, laptop just a couple of months old and always had slow startup/shutdown. I've followed most of the suggestions from these pages, managed to get it down a bit but is there anything in this log needs deleting. There's alot of IBM stuff on here I don't understand so I've left those on auto.

IBM R51 running WXP SP2
Logfile of HijackThis v1.99.1
Scan saved at 19:22:24, on 4/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WIN... Read more

Answer:Slow Startup/Shutdown. Help With Hijack Log

Try researching the startup entries with these links.
IBM seems to have come bundled with so many add ons.
The first one I find to be the most informative.

http://castlecops.com/StartupList.html

http://www.sysinfo.org/startuplist.php?filter=&count=50&offset=0

http://www.lafn.org/webconnect/mentor/startup/PENINDEX.HTM

http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

http://www.windowsstartup.com/wso/search.php
 

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I have the fairly common problem of XP hanging on shutdown about 50% of the time.

I hit shutdown and it starts to close things, but you get hung at windows desktop for ages (5 -> 10 minutes) unable to even bring up task manager (as its shuting down). Usually it gets past this and hangs at the blue windows is shutting down screen.

I have tried MSconfiging out unnecessary services and startup items, I thought this helped, but aftera couple of days it is back.

Looking in my system errors log, I see these so far this year

-----------------------------------------------------
-----------------------------------------------------
Error code 1000000a, parameter1 9e0c5ff0, parameter2 00000002, parameter3 00000000, parameter4 805226d0.
Error code 100000d1, parameter1 004d1ac4, parameter2 00000002, parameter3 00000000, parameter4 b83c3148.
Error code 000000fe, parameter1 00000005, parameter2 8ad7d0e0, parameter3 8086293c, parameter4 893638b8.
Error code 100000d1, parameter1 db49d5cc, parameter2 00000002, parameter3 00000000, parameter4 b83c3148.
Error code 000000fe, parameter1 00000005, parameter2 8ad880e0, parameter3 8086293c, parameter4 891af180.
-----------------------------------------------------
-----------------------------------------------------

This is my Hijack this log...

-----------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:21:04, on 21/01/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet E... Read more

Answer:Hangs on shutdown, slow on startup

Note: I know log me in is installed, that was me and this is OK. I have as a step, uninstalled TVersity - but its early days to tell if it will help.
 

1 more replies
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My computer has regressed over time in performance. Maybe it's because I have installed a lot of programs I'm not sure but the os is slow to shut down. I get message Waiting for background programs to close and it was explorer.exe. As matter fact explorer.exe is really causing issues in os. Crashing frequently, hogging resources, its frustrating! What is wrong with the os? I know Windows 7 is not perfect os but is this normal?

Answer:Windows 7 slow to shutdown and startup

Here is a short answer to your question. Windows 7 is quite reliable and very effective and most users do not have the kind of problems you are experiencing.Rather than suspect your operating system, why not consider a possible hardware problem. Memory errors are not always flagged by Windows. Also, some types of hardware errors are not easy to diagnose. One of the tools you should have in your resource Kit is some kind of bootable USB or CD that will test the memory. There is a version of Mame test 86 that will do that.The other problem that most often slowed the computer down is some difficulty with the disk drive. Again, way to check this quiz with some kind of diagnostic tool that focuses on the integrity of the disk drive. If you have a Seagate drive you can go to the Seagate website and find a tool for testing Seagate drives. Same goes for Western Digital, they also have a testing tool for their hard drives.You did not specify what kind of computer you have so it's difficult to guess what sort of problems are frequent with that brand or make of computer unless we know what the make and model is.

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I have a Asus laptop running Win 8.1 64bit
I had a bunch of spyware, ran hitman, spybot search and destroy, JRT.
Got rid of most of spyware but now under network "no connections are available"
Removed startup items and disabled fast start but still boots slow and slow to restart. No internet
Intel core i7 4510U 2.00Ghz
12GB ram

Answer:win 8.1 no lan slow startup shutdown spyware

Tried to start Windows connection manager service
error 13: The data is invalid
Trying safc /scannow

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Hi,
Over the past couple of weeks I have had this problem with my PC being very slow to startup,but shutdown is extreemly fast,shuts down in about 5 seconds.
I had a problem with Iolo system Mechanic 8 taking 5 minutes or more to load,have since uninstalled it.
I updated from Kaspersky 2008 to 2009 & all was fine for about a week,now that is taking at least 5 minutes to start.

I have attached my Hijack this log,and startup report

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:12:03, on 25/04/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://uk.search.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default... Read more

Answer:Slow startup quick shutdown

I have marked this as solved as my computer totally crashed & had to re-install Vista from scratch.
And it's now running fine.
 

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My defrag and shutdown and startup are slow. Here is a Hijack this log ....Any help would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 2:43:11 PM, on 1/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Int... Read more

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Now that i removed most of the malware my computer had in the past 2 weeks or so, another problem emerged, a slow computer. The computer was much faster before i downloaded these hoards of anti-malware programs such as SuperAntiSpyware, WinPFind3u, Avenger, HostsXpert, CCLeaner, and HiJackThis (in addition to Spybot S & D and AdAware which i originally had). I Once measured the time it takes for the computer to restart and here is the "report" of that:

To log off my account 2.5 minutes
To log into account 1 min
Total process (from logging off to ready for use) 4.5 min

To me that's a lot of time to wait just to reboot. Now I am not sure, should i delete these programs?

The first thing i see people do is post a HiJackThis log and here it is:

Logfile of HijackThis v1.99.1
Scan saved at 1:01:40 PM, on 10/05/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\System32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\... Read more

Answer:Computer slow in startup and shutdown

I'm glad you're back.
We wanted to get a sample of a file of yours.

Please go here: http://www.bleepingcomputer.com/submit-malware.php?channel=3
The sample needed is C:\Program Files\pasystem\pasystem.exe
It may be an adware variant.

As a side note, you can remove SuperAntiSpyware, WinPFind3u, Avenger, HostsXpert
 

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Hi all,

Having a little trouble figuring out why my start up and shutdown has slowed,
I've included a hijack log for anyone who might be able to help???
Pc running a little slower than normal but I did recently install Ms office so thought that might have been the prob???
Any Ideas please?

Logfile of HijackThis v1.99.1
Scan saved at 7:16:54 AM, on 23/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

LOG>>>>

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NETGEAR\WG511v2\wlancfg5.exe... Read more

Answer:Startup and shutdown are slow??? (Hijack log)

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Hi, thanks for taking a look :DLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:49:43 AM, on 7/9/2009Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exeC:\Program Files\Sony\VAIO Power Management\SPMgr.exeC:\Program Files\Apoint\Apoint.exeC:\Windows\System32\hkcmd.exeC:\Windows\system32\igfxsrvc.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Sony\ISB Utility\ISBMgr.exeC:\Program Files\Apoint\ApMsgFwd.exeC:\Program Files\Apoint\Apntex.exeC:\Program Files\AVG\AVG8\avgtray.exeC:\Program Files\Norton SystemWorks Premier Edition\NswUiTray.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\Microsoft Office 2007\Office12\GrooveMonitor.exeC:\Windows\System32\mobsync.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Windows\WindowsMobile\wmdc.exeC:\Program Files\Skype\Phone\Skype.exeC:\Program Files\Sony Corporation\SmartWi Connection Utility\CCP.exeC:\Program Files... Read more

Answer:Everything Buggy, SLOW Startup and Shutdown

Update: Ok I have run the following
Malewarebytes Anti-Malware
ESET Online Scanner
HiJack This
AVG
ComboFixPro

The problem is still unidentifiable, but the biggest problem that IS consistent is a SLOOOOW shutdown, sometimes 15+ minutes.... Other than that it just runs slow and buggy :/

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Recently developed a problem with very slow shutdown and startup both. With no programs running, it takes about a minute and a half to shut down, about two to boot up, and about five to load programs after I select user. During the program load, the hard drive is running like crazy, with Task Manager showing a lot of use by explorer.exe, ctfmon, and one svchost entry. At times, one of the two latter ones will jump as high as 98% usage. I tried disabling every startup program with Task Manager while disconnected from the net, deleted restore points, defragged, and the delay improved only slightly. In addition to AVG a/v, Spybot, and Adaware I have run CCleaner and the full version of Registry Mechanic with no improvement. I have gone down the HijackThis list using the cheat sheet in this forum and deleted a couple of suspicious items, that didn't help either. On the attached startup list, I have no clue what the fourth item with no command listed might be. I have recently added an external hard drive for storage and backup and a new monitor, fwiw, but the problem seems to have started at some point after that. The web sites in the HJT log are all legitimate. Any ideas appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:24:15 PM, on 1/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system3... Read more

Answer:slow shutdown and startup, tried many things but...

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My computer has regressed over time in performance. Maybe it's because I have installed a lot of programs I'm not sure but the os is slow to shut down. I get message Waiting for background programs to close and it was explorer.exe. As matter fact explorer.exe is really causing issues in os. Crashing frequently, hogging resources, its frustrating! What is wrong with the os? I know Windows 7 is not perfect os but is this normal? 

Answer:Windows 7 slow to shutdown and startup

Regressed is not right word sorry. Actually windows 7 performs reasonably well it's just when it starts up or shutdowns it takes more time now then ever before. I guess it's normal when I first installed the os it started up and shutdown in no time.

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Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:58:41 AM, on 2/13/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16464)
Boot mode: Normal
 
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Uniblue\SpeedUpMyPC\spmonitor.exe
C:\Program Files\Uniblue\SpeedUpMyPC\sump.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPNetworkCommunicator.exe
C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe
C:\Program Files\Uniblue\SystemTweaker\systemtweaker.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Windows\Explorer.exe
C:\Users\Jamie.OURS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jamie.OURS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jamie.OURS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jamie.OURS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jamie.OURS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jamie.OURS\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jamie.OURS\AppData\Local\Google\Chrome\... Read more

Answer:Slow computer startup and shutdown

See reply here: http://www.bleepingcomputer.com/forums/t/485247/hijackthis-log-please-help-diagnose/Please continue in that topic.To avoid confusion I am closing this topic

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Hello, folks. I'm having an issue with very slow startup and shutdown times. I'm running Windows XP Home SP3.

When Windows XP loads after BIOS, the loading bar takes much longer than usual. The Welcome screen and desktop both take a while to load as well. As an attempt to fix this, I've run Chkdsk with the repair options. It completely fixes the problem and everything loads fast like normal, until I shutdown. When I restart, it goes back to loading slow again. When I try using Chkdsk again, I get the same results - normal speed, until I shutdown.

The system acts like it's loading something when I shut down, and it takes a while to do it. I don't have the ClearPageFileAtShutdown registry key enabled, and I believe I've eliminated any viruses I had. When I attempted to use a registry program (RegCleaner) to clean the registry, I received an error early in the cleaning process and the program crashed. Could this be a registry issue?

Is this something I can fix, or would it be best to reinstall my OS?

Answer:Unusually slow startup and shutdown.

Leave registry tools alone. You may make things worse. Read here: http://miekiemoes.blogspot.com/2008/02/reg...weaking_13.htmlSince chkdsk momentarily improves computer's performance, you may have some hard drive problem.Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)Make sure, you select tool, which is appropriate for the brand of your hard drive.Depending on the program, it'll create bootable floppy, or bootable CD.If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

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I'm using Windows XP Home service pack 2.For the last week or so my comptuer has been having very slow startup and shutdown. On shutdown, it hangs at "Saving your settings" for a couple of minutes, and at startup, there is a 3-minute lag between the desktop background appearing and the actual icons and taskbar showing up. Once it starts up, it seems to be working fine.I've run Avast full scan, Malware Bytes and Spybot (all fully up to date) in Safe Mode and none of them found anything. A few months ago I had a problem with a virus which I got help for on this forum :D , and I don't know for sure this isn't being caused by a similar problem but I decided to post here first.Computer works fine in Safe Mode, no lag at all.The slow shutdown was fixed by Microsoft's User Profile Hive Cleanup Service:http://www.microsoft.com/downloads/details...;displaylang=enHowever, startup is still slow, and I'm assuming the two problems are related. Checking in Event Viewer under System, there is an approximately 3 minute lag between Tcpip connection and Terminal Services starting. Here are the Event Viewer entries:Event Type: InformationEvent Source: TcpipEvent Category: NoneEvent ID: 4201Date: 7/26/2010Time: 8:38:01 AMUser: N/AComputer: CHARLES-3F3A0E0Description:The system detected that network adapter \DEVICE\TCPIP_{1AC6CA40-6786-4781-B25B-C9FB69603409} was connected to the network, and has initiated normal operation over the network adapter.Ev... Read more

Answer:Slow Startup and Shutdown (XP Home SP2)

ossilixWelcome back to Bleeping computer Is your NIC integrated with your motherboard or a Standalone Card? What is restarting the modem or the card Try these steps in http://support.microsoft.com/kb/325487Please note that Microsoft stop supporting Service Pack 2 on July 13 2010. So try updating your Service Pack to 3 that may help you in this situation because after sp3 installs you would get updates If the link provided didnt work or help. Please reply back and we will try more networking commands

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I am running XP on a computer I built a couple of years ago. Lately it is pretty sluggish, particularly the startup and shutdown. I'm hoping to get some advice on what I can get rid of. Thanks.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz, x86 Family 6 Model 15 Stepping 11
Processor Count: 2
RAM: 3582 Mb
Graphics Card: ATI Radeon HD 4800 Series, 1024 Mb
Hard Drives: C: Total - 238472 MB, Free - 44750 MB; D: Total - 152625 MB, Free - 86402 MB;
Motherboard: Gigabyte Technology Co., Ltd., P35-DS3P
Antivirus: ZoneAlarm Antivirus, Updated: Yes, On-Demand Scanner: Enabled
Here is a HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:52:31 PM, on 12/1/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\CheckPoint\ZoneAlarm\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe... Read more

Answer:Solved: Slow startup/shutdown

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My computer has regressed over time in performance. Maybe it's because I have installed a lot of programs I'm not sure but the os is slow to shut down. I get message Waiting for background programs to close and it was explorer.exe. As matter fact explorer.exe is really causing issues in os. Crashing frequently, hogging resources, its frustrating! What is wrong with the os? I know Windows 7 is not perfect os but is this normal?

Answer:Windows 7 slow to shutdown and startup

Here is a short answer to your question. Windows 7 is quite reliable and very effective and most users do not have the kind of problems you are experiencing.Rather than suspect your operating system, why not consider a possible hardware problem. Memory errors are not always flagged by Windows. Also, some types of hardware errors are not easy to diagnose. One of the tools you should have in your resource Kit is some kind of bootable USB or CD that will test the memory. There is a version of Mame test 86 that will do that.The other problem that most often slowed the computer down is some difficulty with the disk drive. Again, way to check this quiz with some kind of diagnostic tool that focuses on the integrity of the disk drive. If you have a Seagate drive you can go to the Seagate website and find a tool for testing Seagate drives. Same goes for Western Digital, they also have a testing tool for their hard drives.You did not specify what kind of computer you have so it's difficult to guess what sort of problems are frequent with that brand or make of computer unless we know what the make and model is.

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my startup and shutdown is pretty slow, could somebody help me to make this faster. Thanks.
 

Answer:Solved: my startup and shutdown are pretty slow

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I am experiencing a very slow startup. It is usually at least 5 minutes before I can click on anything to get it to come up.
Shutdown is just as bad.
Have added startup processes also to this post.
I have a Toshiba laptop running XP Home.
Logfile of HijackThis v1.99.1
Scan saved at 2:39:31 PM, on 12/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Progr... Read more

Answer:Solved: Extremely slow startup;shutdown

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I have a thinkapd t500 machine type 2055. Even I tried 'msconfig' disabling the startup but it did not work.The problems are:i. Slow startup: It takes more than 2 minutes.ii. Slow shut down: It takes more than 3 minutes. Can you please help me? Thank you.

Answer:Thinkpad t500 slow startup and shutdown

Clear temporary files. CCleaner (free download) will do the cleanup pretty easily. Look and ensure all the right apps are checked (all browers) that are generating temp files.Go the command mode c:\> (in adminstrator mode) CHKDSK /F then ENTER and YReboot and if there are any NTFS issue they'll be corrected. When it comes back up then Defrag you drive C. It should be much better.





T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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Hi,
I have Windows vista operating system, compaq presario, and I have had encountered major problems with start up and shut downs over the past few months.
It seems like every two weeks or so, my system goes into slow mode. I reboot and it can take 15 minutes to shut down, then same with start up. Then after a day or so, it is fine again. Then 2 weeks later the same thing. This time, probably the worst in the past 2 months - it would not start up at all. Then I ran the windows look for repairs program, Recommended, and after an hour or so, it came back up. However, it still is creeping.
I will gladly supply more details if needed ( I am at work now), but I was wondering if anyone has any suggestions for fixes.
Thanks in advance for any help!

Answer:Slow computer shutdown and Startup with Vista

Hi,I have Windows vista operating system, compaq presario, and I have had encountered major problems with start up and shut downs over the past few months. It seems like every two weeks or so, my system goes into slow mode. I reboot and it can take 15 minutes to shut down, then same with start up. Then after a day or so, it is fine again. Then 2 weeks later the same thing. This time, probably the worst in the past 2 months - it would not start up at all. Then I ran the windows look for repairs program, Recommended, and after an hour or so, it came back up. However, it still is creeping.I will gladly supply more details if needed ( I am at work now), but I was wondering if anyone has any suggestions for fixes.Thanks in advance for any help!I've had this problem from time to time. It is due to improperly shutting down the OS. If you want to shut it down quicker and fix the problem I have talked about this in my blog posts:http://www.tech-linkblog.com/tips-and-tric...-windows-vista/http://www.tech-linkblog.com/fix-shutdown-problems-in-vista/I haven't had those issue for quite sometime. You can also start up in safe mode(pressing F8 on the startup screen) and shuttind down in safe mode that will usually fix the problem for a while. Just something to think about!!

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I have an ASUS running Windows 7 Home Premium. The processor is Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz 2.30 GHz with 8.00 installed memory (RAM), 64-bit operating system.

I bought the computer for gaming but can hardly do anything on it unless it's plugged in, and even then it takes time.

It is unplugged after every use and does not remain plugged in if it's not being used to avoid overcharging or wearing out the battery (have had that experience with other computers).

Major issues: Starts slow, runs slow, shutdown takes forever, and when using any gaming application, lasts all of 20 minutes. There've been no excessive downloads on the computer and those downloaded were basic applications that should not cause issues.

Following the format used in a related forum post, I'm including the system scan log file (copied below), the Uninstall Manager list (copied below). Please let me know if there is any other information that may help diagnose issue(s).
================================================

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:06:48 PM, on 9/20/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17280)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HCont... Read more

Answer:Slow ASUS - Startup, Usage, Shutdown

In addition to what I previously added to my post, I've noticed that the fully charged ASUS computer gets roughly 15 minutes on a game like Hearthstone (Heroes of Warcraft) even though it's touted as gaming machine. While I understand large loads may decrease battery life, it would also be expected that there would be some performance gain for less battery usage.

I've looked at prior ASUS-related issues with suggestions to modifying msconfig, running specific software, and doing general troubleshooting. With Windows XP, I was fairly adept at it, though admittedly it still booted up slow.

I appreciate anyone's help.
 

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Hi there!I wonder if you guys can help me? I've used this site before and you've really helped me out. Now my mother-in-law's PC is messing up and I suggested she join this site to get some help... so here's hoping!The computer is running winXP (service pack 3) but has been behaving very erratically of late. We lost internet connection last week but I managed to restore it; since then, however, her system has been running *very* slowly: internet pages take ages to open and programs take ages to start. I've ran all the checks you suggest in your Malware removal guide and there don't seem to be any problems but the PC is still very sluggish and hangs constantly. (I'm currently in 'Safe mode with networking' jut to be able to write this!)I've scanned with AVG and Malwarebytes and nothing hasshown up, but below are two OTL log files which may give you some idea of what's happening. I really hope you guys/gals can help us with this, so thanks in advance!OTLOTL logfile created on: 17/10/2009 17:42:06 - Run 1OTL by OldTimer - Version 3.0.21.0 Folder = C:\Documents and Settings\Administrator\DesktopWindows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstationInternet Explorer (Version = 8.0.6001.18702)Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy509.98 Mb Total Physical Memory | 359.66 Mb Available Physical Memory | 70.52% Memory free1.22 Gb ... Read more

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How my machine is acting- its as if its filed with nasty things, but my scanners cant find anything at all. I have COMODO Firewall, Avast!, AVG, Ad-Aware SE Personal, Spybot search and destroy, Spyware Blaster, & Spyware Guard.

My computer runs sluggish, falling behind even when im typing somthing. If I try to play Music, it cant play it fast enough, so it doesent sound right. Sort of like its lagging. This is occuring even after a fresh restart and numerous scans.

Here is a DSS log- its attached to the post.


Deckard's System Scanner v20070611.50
Run by JUSTINE on 2007-06-24 at 20:33:14
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
52: 2007-06-25 01:33:55 UTC - RP266 - Deckard's System Scanner Restore Point
51: 2007-06-24 00:05:39 UTC - RP265 - System Checkpoint
50: 2007-06-22 11:04:36 UTC - RP264 - System Checkpoint
49: 2007-06-21 07:04:16 UTC - RP263 - System Checkpoint
48: 2007-06-20 00:21:28 UTC - RP262 - System Checkpoint


-- First Restore Point --
1: 2007-04-27 02:26:23 UTC - RP215 - Removed Audition


Backed up registry hives.

Performed disk cleanup.


-- HijackThis (run as JUSTINE.exe) ---------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 8:43:56... Read more

Answer:Slow Startup/shutdown - Sluggish while running.

Forgot to mention my machine's specs:

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer WINXP102
Generator JUSTINE
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2007-06-25
Time 00:18


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name WINXP102
User Name JUSTINE

Motherboard:
CPU Type Mobile Intel Pentium M 735J, 1400 MHz (14 x 100)
Motherboard Name Acer Aspire 9400
Motherboard Chipse... Read more

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Hi my name is Nicole, iam new to this spyware,adware stuff. i just bought a new sony vaio laptop VGN-CR220E/R about 2 months ago wich came with Windows Vista Home Premium.well it seems that my daughter or my son was using the computer to navigate on the internet.and all of a sudden iam getting some pop ups ads from bestdietforme.com and another website wich i cant remember right now. also my Laptop used to start up quicker before. i used to see the VAIO PHOENIX LOGO ..at start up logo for like less than half a second.. and now it loads like for 15 or 20 seconds.. and also the computer used to shutdown in less than 3 secs now it takes like 15 seconds for it to shut down..plus everytime i open the webbrower internet explorer or firefox.. i get the bestdietforme.com pop up.and other pop ups.. its getting me a headache.. everytime i open a new website or nagivate i get like 10 to 20 pop ups..i read a little bit of the forums i download the hijack tool. and here is my log..P.SI have NOD32 with the latest up to date virus signatures,and i ran a test and it found nothing.i also ran it on safe mode and it found nothing. i also had AVG and it found nothing, and also ran it in safe mode,and got nothing.please someone help out with this problem its getting on my nerves everytime i turn the pc on . and i get a pop up..and i would like my laptop to start up fast like it did before.thank you and god bless---LOG FILE----Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:19:21 AM, on 1... Read more

Answer:Mom In Need Of Help.computer Got Slow,at Startup And Shutdown.plus Lots Of Pop Ups.

Welcome to the BleepingComputer HijackThis Logs and Analysis forum. My name is Richie and i'll be helping you to fix your problems.Apologies for the late response,as i'm sure you can appreciate we are extremely busy.If you've already recieved help at another forum and your issues have been resolved,or you're presently recieving help elsewhere then please let us know.If you have not followed the info in the link below prior to posting your log then please do so now:Preparation Guide for use before posting a HijackThis Log:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/If you still require help,please post a new Hijackthis log into this topic in your next reply.Also post a detailed description of the issues you're experiencing.*Note*Post all reports/logs directly into this topic,not as attachments,thanks.

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Hi all,

I have a problem with Mozilla Firefox.
When I open it, it takes about 10-15 sec to StartUp.
Also when I close it, it starts using about 85-95% CPU and takes about 10 sec to close completely.

Extensions I have installed:
I have default theme.No themes installed.

Plugins I have installed:

 

Answer:Mozilla Firefox Slow StartUp and ShutDown

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running 2000 professional . i have a pentium 2 processor with two hundred fifty six mb ram. 400 mhz my system is slow on startups and shutdowns, could some one help me solve this problem it would be appreciated thank you .
 

Answer:slow windows 2000 startup and shutdown

see if this link gives some assistance.
 

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A friends laptop is very slow to startup and shutdown and is worse on the (User) account I set up a couple of years ago to use.
 
Looking at todays 'ntblog' file there are over 1500 entries of things that did not load in with many dozens of entries for the same thing. As a novice I assume this is good and could be part of the reason for the slow bootup. I have attached the ntblog file and todays entries start at line ' Service Pack 211 28 2015 12:41:07.375'.
 
Looking at the running processes through 'Task Manager' there are about 75 items listed. AVG, Malwarebytes and SUPERAntispyware do not find any virus/malware problems except a few tracking cookies, which when enabled Hostman blocks.
 
The laptop is used most days but due to the slow startup and shutdown it is usually stopped by closing the lid rather than using the 'Shutdown' option through the 'Start' menu.
 
Any help with addressing this issue would be much appreciated.
 
Perhaps as a seperate issue, browsing the internet gets slower and slower until a cold reboot into Safe Mode followed by a normal cold reboot sorts it out for a while. This has become more problematic since reinstalling Hostman. However, this problem may be best addressed in a seperate topic.
 
 
Laptop specs:-
ACER Aspire 5920
Intel Core 2 Duo [email protected] CPU
2.0 GB RAM
DVD RW
No floppy
USB
Vista Home Premium SP2
 
Anti virus/malware:
AVG Internet Security 2015 - always enabled.
Malwarebytes Anti-Malware Hom... Read more

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I've never had a problem with shutting down or starting up the computer. Lately it seems it's taking a bit longer than normal to shut down and longer than normal to startup. I ran the following programs to help solve the problem: CCleaner, Adaware, Spybot, Disk Cleanup, Error-Checking Tool, Defrag, & Antivirus...My computer is fully updated via windows update...nothing worked and I will still having the slower than normal startup and shut downs. I finally decided the computer was do for a reformat...fresh start if you will. Even after fully reformating the computer back to factory default settings it's still shutting down slow and starting up slow.

I did notice this one thing. awhile back from the hp technical support chatroom they had me download new firmware or something??? All I know is when I initially turn the computer on the boot screen is different...(now I never had a problem with this and don't think it's cause the slower startup and shut downs) but I did notice after the reformat...it didn't go back to the original boot screen it stayed the same...sorry if this doesn't make sense...

Any suggestions? Thanks ahead of time.
Summer
 

Answer:Windows Vista Slow Startup and Shutdown

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Hi, My laptop is ideapad s400 with windows 8.1 , I have been using it for 2 years and last month a problem occured: Normally it takes few seconds to start the windows, now it is around 5 minutes.Similar problem is also occuring when I shutdown the computer. Screen goes black immediately, however other lights ( battery, power button) are still on for another 5 minutes.I updated all drivers including chipset, reboot the system for three times. Problem has not gone away yet. I need a solution. Thanks,   

Answer:Idepad S400 slow startup and shutdown

Have you tried a malware scan? Sometimes when you accumulate certain malware / spyware etc. on your computer that automatically turn themselves on when you start your computer, it can cause slow startup / shutdown...And have you checked the vent to ensure that there hasn't been excessive dust buildup?Good luck with your computer!James

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MY PC started acting up last week, crashing every time I tried to shut it down - immediately after I hit "shutdown", it would go to the BSOD:

STOP 0X0000001E (OXFFFFFFFFC0000005, 0XFFFFF80002EB7117, 0X000000000000000, 0X000000007EFA0000)

This prevents me from using system restore, as when it goes to restart the PC will instead hit me with the BSOD instead of restoring. I reinstalled the OS hoping that would fix it up but no go, so I'm hoping to get a bit of help from the folks who know more than I (which is about all of you I would suppose!)

Attached you'll find the SF information requested in the BSOD thread instructions. In the event that my system specs aren't displayed in this post, here they are:

Windows 7 Home Premium
Gigabyte GA990FXA-UD3 Motherboard
AMD FX6100 6-Core Processor
8GB Kingston HyperX DDR3 (2 x 4GB)
Thermaltake TR2 RX 850W PSU
2 1TB Western Digital 7200RPM Hard Drives

Thank you for your help! Let me know if I've missed any information required.


=========

ETA - From "WhoCrashed" utility:

On Sun 10/7/2012 11:52:55 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\100812-35833-01.dmp
This was probably caused by the following module: atapi.sys (atapi+0x2101)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8000337EFEA, 0x1, 0x18)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atapi.sys
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: ATAPI ... Read more

Answer:BSOD @ Shutdown/Startup

Welcome






Quote:
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS


Software concern:

Code:
Start Menu\Programs\Norton Security Suite Public:Start Menu\Programs\Norton Security Suite Public
Norton is a known cause to BSoDs. Please uninstall and replace with MSE (at least to test)
→ Norton Removal Tool
→ Microsoft Security Essentials - Free Antivirus for Windows

If you have any 3rd part remote control programs, uninstall them while troubleshooting.

Look for an update on your BIOS Version:

Code:
BIOS Version/Date Award Software International, Inc. F5, 10/13/2011
Get all windows updates including Service Pack 1 installed:

Code:
Version 6.1.7600 Build 7600
Let us know the results.

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Hello

I sometimes get a BSOD when im turning off the PC. It shuts down but for some reason all the usb devices are on, and it boots back up when pressing a random key on the keyboard. As soon as I get into windows it tells me it had a error resulting in a BSOD.
Once when shutting down it did a restart and booted up by itself, same error and bsod message.

And sometimes when I turn the pc on, all usbdevices are dead, the screens black and I get no reaction. Only solution is to hold the powerbutton down and reset it. When I then boot up im hit with a error resulting in a BSOD.

I have not overclocked the system. I've run memtest86+ for 8 hours, not a single error.
Thanks in advance, Glenn Eric ?vreb?

Answer:BSOD's on shutdown/startup

You have 3 hard drives. What is the make/model/wattage and age of your Power Supply?

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:




1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.



Initially the Leaf Networks Adapter caught my eye.
Later on I found that it was associated with the NetGear firewall and other Netgear ReadyNAS stuff listed in the networking adapters section of MSINFO32.
A couple of the BSOD's blamed Leaf drivers, but the others blamed networking in general.
Then I spotted the Leaf driver in the memory dump that dates from 2008.

This is most likely a problem with this software and it should be uninstalled immediately.
Once you determine that this was the cause, then you can feel free to install the latest, Win8 compatible version of the Leaf software if so desired.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

leafnets.sys Thu Apr 24... Read more

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My laptop (a Thinkpad T30 model 2366-97U running XP Pro) has been getting progressively less and less stable over the past few weeks, and today it seems to have snapped. Since about a month ago I've had eight blue screen crashes -- never while I was using the machine, but e.g. I would wake up in the morning and find that it has restarted after a crash. Today, a significant turn for the worse: the computer blue-screens every time I shut it down, always at the point when XP says it's saving my settings. It also blue-screens on startup if I'm "too eager" -- if I wait for 30 seconds after the login page appears before I log in, I'm fine, but if I log in immediately then it crashes soon afterwards.

The error today is always PAGE_FAULT_IN_NONPAGED_AREA, and when I'm starting up the error info is

0x00000050, 0xFFFFFFEC, 0x00000000, 0x8054A832, 0x00000000

while the shutdown error is

0x00000050, 0xFFFFFFF6, 0x00000000, 0x8054A832, 0x00000000.

My hardware is exclusively the original hardware, save for the motherboard which was replaced (by the manufacturer, under warranty) a year ago after one of the RAM slots stopped working -- I gather that this is a notorious problem with the T30. I restored my hard drive to the original configuration and reinstalled all software in December (I do this once every 12-18 months as a matter of routine).

CPU: Intel Mobile Pentium 4-M 2GHz
Motherboard: IBM
RAM: 512MB (2 256MB sticks), 133MHz
OS:... Read more

Answer:BSOD on shutdown and sometimes startup

Dear all,

To follow up: the problems described above continue unabated. Any advice would be appreciated -- I think I've reached the end of what I am able to do without the help of someone who can interpret minidump files. I've attached two more minidumps: one from a crash overnight while I was asleep, another which occurred instants after I logged in this morning.

Thanks.
 

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can some1 help mi c if there's aniway i can reduce d no. of processes loading?..and how can i improve d shut down time coz i'm taking few mins to shut down..i'm using XP Pro..

Logfile of HijackThis v1.99.1
Scan saved at 09:18:14, on 18/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\essspk.exe
C:\Pr... Read more

Answer:Slow Startup & Slow ShutDown

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Can you help with either or both of the following problems?

1. Word 2003 hangs: the splash screen comes up, but
nothing else happens. I finally have to kill the
Word process. On alternating attempts, Word prompts to open
in safe mode, which comes up fine.

2. The computer usually shuts down very slowly, but not always.
Here are some more details:

* The computer is a Dell Inspiron 6000 laptop running
Windows XP Service Pack 2.

* We installed an HP 895Cse printer as a USB printer.
The Word problems arose some time after that. The printer
is being shared with another older Dell. The older Dell
communicates with the printer via a parallel port. However,
I believe the slow shutdown may have started before the
printer installation.

* I've installed several of the M$ updates as prompted.
Is there reason to suspect these?

* After starting Word and waiting more than a minute, I
attached WinDbg to the WINWORD.EXE process and got the
following results. Are these helpful? Can you recommend
how I should proceed from here? Many thanks for your help.

Microsoft (R) Windows Debugger Version 6.5.0003.7
Copyright (c) Microsoft Corporation. All rights reserved.

*** wait with pending attach
Symbol search path is: C:\WINDOWS\Symbols
Executable search path is:
ModLoad: 30000000 30baa000 C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
ModLoad: 7c900000 7c9b0000 C:\WINDOWS\system32\ntdll.dll
ModLoad: 7c800000 7c8f4000 C:\WINDOWS\system32\kernel32.dll
ModLoad: 77dd0000 77e6b... Read more

Answer:Word 2003 hangs on startup; slow XP shutdown

For the Word problem, find and delete the normal.dot file, which is what Word uses when it open with a blank document. If running a search doesn't find it, in My Computer>Tools>Options>View tab, make sure "Show extensions for known file types" is checked and "Hide extensions for known file types" and "Hide protected operating system files" are unchecked.

Run the search again and delete normal.dot.

The two most common causes for slow shutdowns are antivirus programs and drivers.

To narrow it down, end all Norton processes in Task Manager>processes tab before you shut down. If that solves the problem, you'll have at least identified the culprit.
 

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Hi All..

Last night in a rush to go out I shut down my computer by holding down the power button, instead of waiting for windows to close the open programs and shut down properly.

When I got back, I turned the computer on, and the boot process was severely messed up. After the animated black Windows XP screen, it goes black for a few minutes, then the blue screen that says 'windows is starting up' (or something similar) appears, but stays for another 5 or so minutes. Then, the 'Welcome' blue screen comes up but stays for even longer. When Windows finally loads, the wallpaper loads, then the desktop icons (note programs' correct icons don't show, only window default 'exe' icon), then the taskbar, but the task bar remains white and only has the start button, quick launch and clock - no other icons show.

It stays like this indefinitely, with the CPU light flashing and the computer seemingly loading. I left it on all night and it got no forther.

When in that state, anything I click on (including ctrl-alt-del) takes about 5+ minutes to do.

I tried safe mode - it took so long to load I gave up.

I tried ERD Commander - not even that would load past a blank screen with a cursor.

I tried booting from the Windows CD - the reinstall option isn't there and it doesn't spot the previous installation.

I am using Windows XP Home SP2 - Can ANYONE help? Is there a solution or do I have to format and reinstall?? Eek.
 

Answer:Solved: Bizarre slow startup after improper shutdown

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I have just took over a 4 years old Acer Travelmate 6292 from my brother who use to bring along during his overseas trips for convenience and handy usage. Now I encounter this problem of having a very slow startup and when I shut it down it is also very slow. Can the experts here guide me through on how to proceed and trouble shoot it right...??? Thank you.

I am new here and I have been trying to google for an answer to solve this problem but doesn't seems to work. Eventually, I came across this Forum and read some similar procedures suggest for proceed with a hijack of the programs and so forth. I am stuck here after getting a report out from the hijack process. Can anyone advise me further on how I should proceed from here...??? Thank you.
 

Answer:Acer Travelmate 6292 slow startup and shutdown

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I have a bit of an odd issue.  I've had my Ideapad U410 since December 2012 and, for the past month or so, every time the device is shut down on battery (whether it's shut down manually using the Power Shut Down or Sleep options or if it happens automatically due to battery settings/low battery) it takes about 15-20 minutes to start up again.  The screen will come on but remain black for a good 3-5 minutes, after which the Lenovo logo and loading symbol wil flash, and a good 10-15 minutes later the device will turn on.  Notes:- This doesn't happen if I shut it down and start up on the power charger, only when shut down on battery. - It doesn't matter if I try to start up again on battery or on the charger, what seems to cause this is when it's been shut down on battery. - The battery itself seems to work perfectly (it will run on battery for hours). Any ideas on what might be causing this? I haven't been able to find anything similar online.  Any help is very much appreciated

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I was having problems shutting down, restarting, and even accessing Task Manager from ctrl-alt-dlt & ctrl-shift-esc yesterday. I watched a tutorial video on youtube where the guy made some registry edits found here: https://www.youtube.com/watch?v=BS6aBQ-mpTE

Then I shut down the system with the shortcut he created in the video. My system boots up and my taskbar is from the Windows 95/98 theme, icons are missing, can't connect to internet, no sound.
So I discovered a solution which was to go to "Services.exe" and make the startup type for everything there "automatic". I got a little impatient with the results so I went through every single item here and while making them "automatic" I also changed their status to "Started". This in turn made my system boot up much slower than before.

I'm not exactly sure how to go about this because what I want to do is make the startup types either:

-as optimal for performance as possible

or

-the way they were before
My startup time before all of this was still relatively slow. Help is much appreciated.

Answer:Startup and Shutdown are slow, edited the services yesterday and now i

I'd recommend using Windows Repair All-In-One. You can use the Portable version and not even install it.
Start it, go through all the steps to create necessary backups, etc.
When you get to the Repair menu, click on Unselect All then select just

03 - Reset Service Permissions
27 - Set Windows Services to Default Settings.

Click Start and let it run to completion. That should get you back to a default state.

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If i shutdown my laptop en after that startp again i always get a BSOD. Attached is the minidump folder content. Let me know if your need more details.
Thanks in advance for your help!

Answer:Windows 8 BSOD during startup after shutdown

solved this by installing te latest intel sata controller driver

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I'm new here, so I don't know exactly where this thread should go.

I made a really stupid mistake, even for me; I hard-shutdown (long press power button) while the system was preparing to hibernate.
I changed the settings so that one press of the power button would hibernate, and then a while later, accidentally pressed it. Nothing happened, though, so I thought I hadn't. Then explorer froze up, and I couldn't open the task manager, so I shutdown.
Tried to start it again, got a BSOD, which flashed too fast too read. Now Windows is telling me to insert my Windows Disc and run startup repair. One problem though: I don't have one. I tried opening HBCD and running chkdsk on the 100 MB boot partition and the main partition. That fixed some errors, but I still can't boot. The tools available to me are:

HBCD
Ubuntu 12.04 live USB (which I'm writing this from)
Internet (obviously)

I've run Windows Memory Diagnostic with no errors. I have no aversion to losing data, since there isn't anything I don't have a backup of, though I would like to avoid reinstalling Windows, since I do not have the disc handy, and I do not plan on purchasing a copy. I should mention that this is not the OEM Windows that came with the laptop. That got messed up some time ago, and the one I have now is reinstalled from the store (I think they used the license key under the laptop?). Yes, I am very accident prone. Anyway, I'm inclined to believe it's a partition or partition table error of some sort, though ... Read more

Answer:Shutdown while hibernating - BSOD on startup

Blue Screen of Death (BSOD) Posting Instructions

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My Windows 10 system sometimes crashed on startup, after loading progress. The monitor would show blank white screen, or sometimes the blue screen (sometimes with corrupted display).
This does not happen so often, but I'd like to know the cause. The daily operation of the computer itself is normal and barely had any crashes.

I've attached my diagnostic report in this thread.

Thank you.

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Dear SevenForums,

For some time now, I have been experiencing infrequent BSODs with the error of IRQL_NOT_LESS_OR_EQUAL when I start / shutdown my PC. I am running windows 7 Ultimate 64-bit, and my SF file is attached to this thread.

I should note a few other important details. I tried reformatting my computer. For about a month's time, my PC did not BSOD. Then, all of a sudden a few weeks ago, it started giving me the same BSOD again. I also tried disconnecting all of my USB devices from the computer thinking that perhaps one of my USB devices might be causing a driver conflict of some kind. Unfortunately, my system continues to BSOD on an infrequent basis. Finally, I have also noticed that my PC will BSOD occassionally when I am installing games via Steam. Usually this occurs whenever Steam is installing drivers for DirectX. No idea what to make of that last observation as my system has never BSODed during other programs' installation processes.

Any help y'all can offer me would be most appreciated. Thanks so much!

Kind regards,

Rik3Rr

Answer:BSOD IRQL_NOT_LESS_OR_EQUAL on Startup/Shutdown

cmudaxp.sys : C-Media Audio Interface Driver (WDM) by C-Media
ASUS Xonar DG Audio Interface driver
HTO CLARO Audio Interface Driver

The highlited in red i belive is yours, to double check me go to device manager and look for it under sound video and game controllers. If it is the HTO CLARO
Download this driver : https://www.dropbox.com/sh/nqik433sjaxv8ic/pvA8SFDm9A
Please uninstall existing driver and rebooting system before new driver installation!

I also suggest using this for your american megatrends : http://biosagentplus.com/ami.php

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Relevance 57.4%

So I was playing the battlefield 1 beta one night when all of a sudden everything freezes. No keys or anything responded, even my reset button did nothing when I tried to press it, so I figured the only option was to cut the power. After I did and my PC started to boot back up, I noticed it was oddly slower than normal. The startup screen lingered longer than usual, and the black screen after that stayed for a longer time than normal too, not an abysmally long time but long enough for me to notice. When everything does finally start up, it isn't different speed-wise than before the crash, however I've noticed that some things that worked with zero problems before suddenly didn't, like embedded videos in chrome not showing up. Not sure what happened to my PC, but from some of the threads I've seen before it looks like it may be a hardware issue, in which case I have no clue what to do, hope someone can help out.

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Hi,

I just installed a retail copy of win 7 on my laptop and have been experiencing some issues. At first everything worked fine but out of the blue my desktop/folders have not been auto-refreshing. Whenever I try to delete or create a new folder I have to manually refresh to the folder in order to view it.

When shutting down my laptop it takes 5+ minutes and when my desktop is loading after booting up the laptop it takes several minutes for everything to load and for the win 7 chime.

Finally, it won't allow me to update. When I try to use the windows updater it hangs for a while on "creating restoring point" (which may be normal) but then permanently hangs on installing update 1/16 at 0%. If I try canceling the update nothing happens and even when I try to shut down the laptop it attempts to install the updates but hangs on update 1/16.

From researching these issues I've realized that the auto-refresh problem is not uncommon and has something to do with a network. This may be unrelated but these problems only started to occur when I was transferring pictures via a USB stick.

Anyways thanks for reading, is there anything I can do that would help?

Answer:Slow startup/shutdown, no auto refresh, update hangs

Welcome to SF, Dante19. Please complete your System Specs.

Did you add any new software after which the problem occurred?

Does it autorefresh in safe mode?

Do you have the latest video driver installed?

If you start msconfig, tab to startup, and uncheck ONLY items your are positive are safe, do this make a difference?

Please try these suggestions and get back.

1 more replies
Relevance 57.4%

So I was playing the battlefield 1 beta one night when all of a sudden everything freezes. No keys or anything responded, even my reset button did nothing when I tried to press it, so I figured the only option was to cut the power. After I did and my PC started to boot back up, I noticed it was oddly slower than normal. The startup screen lingered longer than usual, and the black screen after that stayed for a longer time than normal too, not an abysmally long time but long enough for me to notice. When everything does finally start up, it isn't different speed-wise than before the crash, however I've noticed that some things that worked with zero problems before suddenly didn't, like embedded videos in chrome not showing up. Not sure what happened to my PC, but from some of the threads I've seen before it looks like it may be a hardware issue, in which case I have no clue what to do, hope someone can help out.

Answer:Windows startup running slow after crash and hard shutdown

Hello and welcome vjc if you can get into safe mode then run these for starters
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2

SFC is often best run for three scans

Edit: Plus this please System Info - See Your System Specs

3 more replies
Relevance 56.99%

Hi,

I have recently (just a few days ago) put together a computer using this barebones kit from TigerDirect:AMD A10-5800K 3.8GHz Quad-Core Unlocked APU/Asus A55BM-E mATX MB/4GB DDR3 1600 Patriot Viper Xtreme Memory/500GB Seagate 500GB SATA HDD/2X LED Case Fan/Ultra Xblaster V2 case w/450W PSU Barebones at TigerDirect.com
I have also added a PNY XLR8 120 GB SSD and the computer is running Windows 7 Home Premium 64Bit. Windows is installed to the SSD, which is designated as Local Disk (C:).

The BSODs I have been seeing seem to follow the same pattern. For some reason, my computer will automatically restart (at some point during the night). When I log on the following day, several error messages will show up each saying something was unable to load. As a result, I will not be able to open programs such as Google Chrome, or sometimes even Windows Explorer. After some time, the computer will crash and display a blue screen. Sometimes, it will not automatically crash, and instead just have a useless screen with only the desktop background (no start button or desktop files), at which point I manually shut down using the power button. I have been able to temporarily recover from these blue screens by using System Restore (by either booting from disk or through safe mode), but the next day the computer will have more errors. I originally suspected the issue was related to Restarting, so I disabled automatic windows updates and sleep/hibernation mode. All that has changed is tha... Read more

Answer:BSOD on Computer Startup after Unexpected Shutdown

Your ATI graphics driver has been flagged.


Code:
fffff880`0b88c628 fffff880`04f07ea7Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0x82ea7
Download the 13.9 driver from here then use AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.



   Note
When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.
Download and run MemTest86+ to test your RAM.



   Note
Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

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Relevance 56.99%

I am having some trouble out of my Windows 7 Pro computer. I use my computer continuously throughout every day. When I wake it up the next morning from sleep (or even from a shutdown state) mode everything works fine for about 5-10 minutes then I receive the BSOD almost on schedule! Once it happens for the day, the computer works perfectly fine after that until the next day. Occasionally if I use the computer in the morning and it is left idle for 5-8 hours, it will BSOD again on me. It's becoming quite frustrating. To my knowledge, nothing has been updated or downloaded recently on the machine.

Occasionally when it crashes, the screen turns into many black and white/colored tiny horizontal lines (similar to a barcode) that flicker which leads me to believe it may be some sort of video card/driver issue. This does not happen every time but when the BSOD begins to dump I have noticed it specifically lists a file by ATI (if memory serves me correctly). Strange because I'm pretty sure the video runs off the Intel chipset...

I went ahead and downloaded the DM log collector and ran the program. I have attached the file generated by the program per the instructions for the forum.

I have been using this machine with no issues for roughly 4 years.
If you need any additional info let me know. I appreciate your help!

Answer:BSOD 5 minutes after startup from sleep or shutdown every day

Hi Deadeteruck I have looked at the last few dump files
The last one is

Code:
kd> lmvm netw5v32
start end module name
93004000 93417000 netw5v32 T (no symbols)
Loaded symbol image file: netw5v32.sys
Image path: \SystemRoot\system32\DRIVERS\netw5v32.sys
Image name: netw5v32.sys
Timestamp: Thu Mar 26 11:10:37 2009 (49CBA8FD)
CheckSum: 0040AB14
ImageSize: 00413000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which lists the cause as netw5v32 Intel Wireless WiFi Link Driver which can be updated at http://downloadcenter.intel.com/Default.aspx

Another one lists memory corruption which could cause you a lot of issues

Code:
BugCheck 1A, {5003, 8d000000, c84c, c861088}
Probably caused by : memory_corruption ( nt!MiAllocateWsle+6f )
Followup: MachineOwner
---------
I would suggest running Memtest86+ Which can be downloaded from that link. I suggest you use the 4.20 Version and it must be run for 8 complete passes to do a complete job. The 8 passes must be run all at one time which will take several hours, so it is best run overnight. If you get an error you can stop the test right then. You can download the ISO zip file unzip it and burn to a CD using the windows image burner or any image burner you may have. It must be burned to the CD, not copied. or the preconfigured USB installer file to install to a USB flash drive. Just boot off the media you prepared and let it run.

You had... Read more

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Error recovery reports a BSOD during shutdown
Issues with toggling LAN adapter after internet connectivity breaks
Grab all in zip file attached
Thanks for the help.

Answer:[BSOD or error during shutdown][recovery pop up on startup]

Code:
Start Menu\Programs\GFI Software\VIPRE Internet Security Public:Start Menu\Programs\GFI Software\VIPRE Internet Security Public
Please remove the above for testing purpose. Uninstall using the free version of Revo uninstaller in advance mode to delete registry entries. Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials, Free antivirus for windows.
Malwarebytes Anti-Malware Free
Good and Free system security combination




   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :Click on the start
Type CMD on Search
Left click and Run as Administrator
Type
Code:
SFC /scannow

Full tutorial here:SFC /Scannow Command - System File Checker
Disk Check on your hard drive for file system errors and bad sectors on it.How to run Disk Check on Windows 7
Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Star... Read more

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Hi there. Had this computer for about a month and a half. For the past couple of weeks, I've been plagued with a BSOD every so often, mostly occurring either during startup or shutdown, as well as once while playing a game. As far as I know, all my drivers are updated. That said, I'm fairly newbish when it comes to the more technical aspects of computers, so who knows. My basic system specs are as follows:

CPU: Intel Core i7-4280K @3.70GHz
RAM: 16 GB
OS: Windows 7 Home Premium 64 bit
Harddrives: 256 GB SSD - ADATA SP900, 500 GB WD50, 3 TB Seagate external harddrive
Video Card: nVidia GeForce GTX 780
Network Adapter: ASUS PCE-AC68 802.11ac


Also attached the .zip file containing info collected via DM Log Collector. Any help to resolve the issue would be greatly appreciated. :]

Thanks

Answer:BSOD On Startup and Shutdown, error 0x0000007E

Hi DeathbyKimchi.

Try to update ASUS Utility\PCE-AC68 WLAN Card to version 2.0.8.4 from
ASUSTeK Computer Inc. -Support- Drivers and Download PCE-AC68

The BSODs are all pointing to it.

Let us know the results.
_____________________________________

Code:
*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880088c5661, fffff8800394d4d8, fffff8800394cd30}

Probably caused by : bcmwl664.sys ( bcmwl664+221661 )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLE... Read more

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Hello my name is Jorge and this is my first post here, hope to find help and solutions from you.
First of all sorry for my bad english, I speak spanish, so try to use "easy" terms or words
Thanks in advance for your time and patience.
I'm trying right now to install everest to complete my profile, so as soon as possible my profile will be updated.
EDIT: Profile updated, I think with the correct info
A few days ago I was working a lot with my PC until the whole city lost energy, or light, don't know how is the word for this.
I was using two video editing programms, firefox or chrome, itunes and photoshop.
Yesterday I was able to turn it on again but the PC is unusable.
It is extremely slow, like 5 minutes to boot, 30 minutes to login, and once loged in any action or click takes 1 or more minutes to happen. Even in safe mode, the performance is better but not really good.
Then like 30 minutes or more to turn off.
I see a black screen with the cursor for a lot of time after choosing my user at login screen
Once at the desktop I have an error windows that says: slui.exe This application was unable to start correctly (0xc0000006)
I went to system32 folder and there is a slui.exe file
Steam lauchs automatic, but I have an error windows too that is not able to load
My Chrome profile seems corrupted, if I open chrome I have an error saying something like that
I dont know if There is something else I noticed that I am missing to write here.
Till now I tried:
sfc /scannow, some fixes... Read more

Answer:Super slow startup and performances even in safe mode after unexpected shutdown

You say that you ran chkdsk...did you run the chkdsk /r command?
 
One of the more common causes of file damage is an unexpected power loss on the system.  Running the chkdsk /r command may be able to overcome this.
 
Louis

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I built this PC from scratch a little over a year ago and aside from a driver issue here and there, have had no problems at all. (Detailed explanation first, summary after if you prefer to skip to it)

My SetupIntel(R) Core(TM) i7 CPU [email protected] 3.20GHz
ASUSTeK Computer INC. SABERTOOTH X58
16GB RAM
NVIDIA GeForce GTX 560 Ti (Dual monitor setup)
Corsair Performance3 120GB SSD (OS Drive)
2 1TB HDD (One for programs, one for media)

So, I booted up yesterday afternoon after class, Chrome on one screen, Diablo 3 on the other. Played for about 15min, basic browsing in Chrome, nothing out of the ordinary. I left the PC for a few hours (screen saver kicks on after 30min, requires login) and when I came back I tried to load up Diablo 3 again. Launcher took 4-5min to open and the next screen hung up, never loading past that point. I figured it was a software issue so closed it from the "program not responding" dialog box and tried to open Spotify and Chrome. Chrome opened fine and no issue loading pages, Spotify never loaded yet when I tried to open again, it said it was already running.

Checked the process list and it was indeed running, shut it down, tried again and same result. Tried to shut down the computer and after a slightly longer shutdown process it went to the blue "Shutting Down" screen and stayed there. It wasn't frozen, the circle indicator icon was still spinning, it just never actually shut down. I left it between 15-20min and when I came back I had to ... Read more

Answer:Unusual startup/shutdown issues, program hangs, slow loads, etc...

Hello and welcome to the forums, FlawedHero.

That's quite a well-detailed writeup you've got there. I see you've run through some basic troubleshooting measures, but just to be on the safe side, and to make sure we've covered all the bases, can you proceed with the following tutorial on basic troubleshooting below?

Troubleshooting Steps for Windows 7

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Relevance 56.58%

Hello,
I'm new to this forum and I hope I post things right! I have a problem with my notebook running Windows 8.1 x64. Since using this piece of **** software iobit driver booster, something went wrong. Im getting a BSOD, when I turn off my nb (even in hibernate mode), but only if fastboot is activated under energy options, if its deactivated its shutting down the normal way without BSOD. That would be okay, but the battery of the notebook is dead so I leave it often in hibernate state so I can unplug the powersupply and take it with me.
I already removed nearly every driver and installed a new one using safe mode, but I keep getting this error.
As of BlueScreenViewer, ntoskrnl.exe is causing the BSOD, but I think it has an other origin. I hope someone can help me, and sry for my english!

I also used sfc /scannow (nothing found) and dism restorehealth (Everytime I run it says something has been repaired but I ran that about 20 times so I think it hangs up anywhere).

This is what the BSOD says:
DRIVER_POWER_STATE_FAILURE, Bug Check: 0x0000009f
00000000`00000003, ffffe001`21e67e50, fffff800`ef649aa0, ffffe001`26e41010

I really dont want to reinstall win because of this. I souldnt have used this *incredible* software..

Answer:BSOD 0x9F on shutdown (fast startup enabled)

Hi huabersepp & welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes -
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:

Code:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00121e67e50, Physical Device Object of the stack
Arg3: fffff800ef649aa0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00126e41010, The blocked IRP


Let's check the 4th parameter highlighted in red -

Code:
0: kd> !irp ffffe00126e41010
Irp is active with 3 stacks 2 is current (= 0xffffe00126e41128)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 ffffe001243d8050 00000000 fffff800edff9b3c-ffffe0012380ca40 Success Error Cancel pending
\Driver\RasSstp nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-ffffe0012380ca40
Args: 00000000 00000000 00000000 00000000


So, the driver which caused this crash is the Rassstp.sys which is the RRAS Secure Socket Tunneling Protocol Miniport Driver. It is strongly advised not to use the software like Driver Booster (Not so incredible, now ... Read more

3 more replies
Relevance 56.58%

Hi all!
been having issue with our laptop not starting correctly, going to sleep and not waking up and blue screen and also the black screen about windows not being normal - would you like to start normally - which sometimes it does and last night it had to do a system repair which then took it back an earlier point.

I confess that last nite, once I got it started I began playing music on windows media player. It sounded fine.

This morning, while I was reading help posts from greg on another pc and didn't want this one to fall asleep, I began playing music again. This morning it sounded like chipmunks singing.

Anyhow, per Greg's request I did the SF diagnostic tool and hopefully, will be posting here the files that may prove useful for help. I did a malware bytes quick scan already which revealed no issues but Greg suggested doing a full scan. I shall be doing that probably Friday nite, unless someone instructs me to do something else prior to.

I'm off to work in a bit to close tonite and then have to open tomorrow morning so I won't be back to really review anything until late Friday evening.

In case you need it, our system is an Acer Aspire 7535-5020, running Windows 7 Home Premium, 64 bit. Our battery holds little charge anymore but at the moment it is disconnected and only plugged in via the cord. Seems the only way to get her to start is to remove the battery and let her drain and then plug the cord in and hope for the best. Sometimes it works on t... Read more

Answer:BSOD - laptop startup/shutdown/wakeup issues

Hello .
All of the file generated by the SFDT are present except the dump files unfortunately.
Please make sure you have Windows configured to generate dump file correctly,
and look in the minidump folder for any files that might exist if there are files in that directory
copy them to the Desktop, zip them and upload.

Code:
C:\Windows\minidump
Dump Files - Configure Windows to Create on BSOD

9 more replies
Relevance 55.76%

Hi There,

Previously a sevenforums member but recently made the transition to Windows 10.

This isn't technically a tutorial but it is a bit of information regarding the above issue which may well be of use to people so I thought this might be the most appropriate section to post it.

The summarised TL;DR version is: If you are noticing BSOD with CRITICAL_PROCESS_DIED and your shutdown, startups and sleep is effected this fix may work for you. This is based on an Intel platform (H170) with IRST drivers installed. You will notice in the IRST program that there is a setting called Link Power Management which is enabled by default. In my case this setting also exists in my motherboards BIOS settings (ASRock H170) under the storage settings as SATA Link Power Management, with the default setting as disabled. Setting this to enabled has solved my issues and may well solve yours. Hope it's of some assistance to someone else.

This is the full version for anyone who is interested:
It all began after I made some fairly major upgrades to a certain PC which was running Windows 7. Despite a few hiccups with the sysprep process (I put this down to drivers issues for the new hardware) I managed to get everything switched over to the new components with the existing W7 installation. Then after much faffing to try to get the GWX tool to reappraise my system for compatibility I finally had access to the W10 upgrade and a couple of weekends back I took the plunge.

That's when things started... Read more

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Relevance 55.76%

Hi,

What Happens

My computer recently developed this problem of a cold shutdown during the booting sequence. It happens after POST when Windows starts to load and the HD's arm begins to read.

As soon as I hear the hard drive it shuts down.

When I boot the system afterwards, it passes the POST w/ no beeps and I'm prompted of a previous Anti-Surgy shutdown (feature of my mobo) then to press F1 to go to BIOS setup to edit power settings or press F2 to load default values and continue.

Most of the voltage settings are set on Auto so I usually press F2.

Next, the "Starting Windows" appears and right before the Windows 7 bitmap animation the system shuts down.

This is the cycle I've experienced all day.
Why & When it Happened

What lead to this happening was me dl'ing a torrent throughout the night (had no firewall on...) then woke up to the machine frozen at desktop. I hard rebooted, received a quick blue screen, and then had this intermittent shutting down at the start-up screen.

I've made no major prior hardware or software changes for weeks.

Troubleshooting

The troubleshooting I've done are:
-Air compressing everything from PSU to GPU
-Re-applying mid-grade thermal paste to my CPU & GPU
-Tried to load Win7 on another HD (the Setup files will load from my USB but the "Starting Windows" splash screen appears with the same shutdown)(*For some reason I'll pass the splash screen sometimes (w/video card) but after for... Read more

Answer:A Quick BSOD Now an Intermittent Shutdown During Startup Splash Screen

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

3 more replies
Relevance 55.76%

Hi There,

Previously a sevenforums member but recently made the transition to Windows 10.

This isn't technically a tutorial but it is a bit of information regarding the above issue which may well be of use to people so I thought this might be the most appropriate section to post it.

The summarised TL;DR version is: If you are noticing BSOD with CRITICAL_PROCESS_DIED and your shutdown, startups and sleep is effected this fix may work for you. This is based on an Intel platform (H170) with IRST drivers installed. You will notice in the IRST program that there is a setting called Link Power Management which is enabled by default. In my case this setting also exists in my motherboards BIOS settings (ASRock H170) under the storage settings as SATA Link Power Management, with the default setting as disabled. Setting this to enabled has solved my issues and may well solve yours. Hope it's of some assistance to someone else.

This is the full version for anyone who is interested:
It all began after I made some fairly major upgrades to a certain PC which was running Windows 7. Despite a few hiccups with the sysprep process (I put this down to drivers issues for the new hardware) I managed to get everything switched over to the new components with the existing W7 installation. Then after much faffing to try to get the GWX tool to reappraise my system for compatibility I finally had access to the W10 upgrade and a couple of weekends back I took the plunge.

That's when things started... Read more

More replies
Relevance 55.76%

I've been working on this for about 4 days now, and I'm officially asking someone else for help. I even dished out $30 for RegCure Pro, hoping that it would fix some magical registry madness that is causing my problem.

I've installed a legit "System Builder" copy of Windows 7 Professional on a client's MacBook Pro 15" (2.3 quad-i7) 2011 model, on the Bootcamp partition that's formatted NTFS. It boots fine, and it restarts just fine, but when I actually shut the thing down and let it sit for longer than 60 seconds before turning it back on, the BSOD occurs on startup.

After 60 seconds or more of being completely off, a startup to the Windows partition will result in an IRQL_NOT_LESS_OR_EQUAL BSOD, and then it goes to the Startup Repair screen. It doesn't matter if I skip Startup Repair or run it - the system will boot either way, right after the BSOD. I can reboot the system 10 times in a row with no issues after this, but the second I shut down and leave it turned off for more than 60 seconds, the error returns.

I've attached my SF diagnostic file, so hopefully someone here can make some sense of this. This is a fresh install, by the way. This laptop had no issues for three years, then I replaced the stock RAM with 16GB of Patriot 1333 Mac RAM, a Crucial M4 512GB SSD, and I replaced 32bit Win7 Pro with 64bit Win7 Pro. I've run the Windows memory test from the DVD, and it found no memory issues. I ran the Mac version of memtest for 5 passes (about 4 h... Read more

Answer:MacBook Pro 2011 - Startup Repair BSOD after every Hard Shutdown

Hi caseyfriday.

One of the BSODs are blaming AVG.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {10, 2, 1, fffff80002ca6150}

*** WARNING: Unable to verify timestamp for avgldx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgldx64.sys
Probably caused by : avgldx64.sys ( avgldx64+2032d )

Followup: MachineOwner
---------
So better you uninstall AVG. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Also, Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.
_______________________________________________________________________________________

Code:
BugCheck A, {10, 2, 1, fffff80002ca6150}

***... Read more

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This is my first post, so I apologize in advance for omitting any important information or additional ignorance on my part. I'm far from a computer expert.

My Gateway NV53 had a meltdown in late July (unable to boot, would crash in safe mode, unable to restore, etc.) and I was forced to restore the laptop to factory settings, losing all my files in the process.

It was working fine for about a month until last week it unexpectedly shutdown. On rebooting I got the BSOD Stop: c000021a error. After about 4 tries I finally got the advanced boot menu to load the system/startup repair, which seemed to fix the problem after about 30min or so.

I thought everything was fixed, but I got the same problem yesterday afternoon: suddenly crashes (no BSOD, just shuts down), with the c000021a error on re-start until I run startup repair which fixes the problem.

Any ideas on why this keeps happening? I have read that c000021a is often caused by 3rd party software updates interfering with WinLogon, which compromises the security of the system, but the crashes aren't occurring after downloading anything or installing new software (intentionally, at least). The first crash happened while I was using Skype, the second time while watching a YouTube video.

When I reboot after the startup repair, my Norton Antivirus definitions are out of date and must be updated, and there are always Windows Updates to install upon shutdown. This past time I also had to re-install Chrome.... Read more

Answer:Recurring unexpected shutdown and BSOD c000021a, Startup Repair

DUDE just post the problem .................
LONG STORIES r kindda anoying !

Just the full error that appears on that bsod

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Hi I've been experiencing BSOD crashes for a while now and need help getting them fixed.
They can occur on startup, shutdown and while playing games. But they can also appear at other random times. Any help would be appreciated.

Thanks in advance

Answer:BSOD with multiple triggers(startup,Shutdown playing games)

Hi there,

You have a few hardware related Bugchecks,

Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR (Windows Debuggers)

Stop 0x124 - what it means and what to try

You had one of those above.

You had a couple of these,

Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION (Windows Debuggers)



Code:
BugCheck 1A, {5003, fffff70001080000, 5631, 4f0209}
Bug Check 0x1A: MEMORY_MANAGEMENT (Windows Debuggers)






Quote:
0x5003
The working set free list is corrupt. This is probably a hardware error.


Quite a few of these,

Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA (Windows Debuggers)






Quote:
Cause

Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
Another common cause is the installation of a faulty system service.
Antivirus software can also trigger this error, as can a corrupted NTFS volume.


Since you list Microsoft Security Essentials as your AV, we can rule that out as a possible cause.

There was a mention of your display driver,


Code:
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm+0x700d7

Code:
start end module name
fffff880`11003000 fffff880`11c44000 nvlddmkm T (no symbols)
Loaded... Read more

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Hi, this is my first time posting here in this forum because I am in desperate need of help on my computer. My computer gets at least ONCE BSOD every time I turn it on after a long period of shutdown. It also sometimes randomly just shuts off or give me additional BSODs. It has got to the point that I can't even load to windows recently, which lead me to reformat my computer. I know the drivers here are not the latest ones, I am trying to use only the drivers from the CDs that came with the hardwares because the last time I used all the latest ones it still caused BSODs. I am not sure what other information I need to post up. Please help with any advices possible, very much appreciated.

Windows 7 Ultimate x64 - fresh reformat
ASUS M4A77TD Pro
AMD Athlon II X4 635 2.9Ghz Socket AM3 95W
Crucial 4GB DDR3-1333 (PC 10600) MT16JTF51264AZ-1G4H1 (It's a 2x 4GB set, but I'm just using once at the moment to filter out problems)
SAPPHIRE Vapor-X Radeon HD 4850 1GB 156-bit GDDR3
Western Digital Caviar Black 640GB 7200RPM SATA
Antec Trupower 650W

Answer:BSOD after long period of shutdown on startup, random power shut off

Download and install the new version ofDriver Sweeper
Download the most recent software\driver for your ati AMD Graphics Drivers & Software
Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose only AMD-Display andclean,restart in normal mode.
Install the new ati software\driver,restart.

Update DirectX

Read carefully the instructions and run http://www.sevenforums.com/tutorials/160729-
nvidia-amd-video-card-test-occt.html post here the results.

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