Computer Support Forum

Hulu Causing Computer Lock-Up & Restart

Question: Hulu Causing Computer Lock-Up & Restart

My computer auto restarts or locks-up only when I'm watching Hulu on full screen. I was watching Hulu and paused it for maybe 5 to 10 min while I finished up a couple of things, I starting playing the video and about maybe 10 min later my PC just shut down & restarted, there was no BSOD it just restarted on its own. I dl CPUID to check my temps to see if it was maybe o'heating while i watched other videos on hulu but nothing, it worked like a champ & temps were around 35c I think. Does any one have any suggestions on what would cause my auto restart while watching Hulu.

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Preferred Solution: Hulu Causing Computer Lock-Up & Restart

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Hulu Causing Computer Lock-Up & Restart

Go to device manager and check video and sound drivers.
Up to date and no yellow warning markers
The tree on the left is closed.

Flash player problems

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I am working on a computer for a lady at my work and was wondering if someone could offer some suggestions. The problem as she states is that the computer locks up after being online for 5 minutes, running MS word and IE together, or leaving the comptuer and coming back in a few minutes.

I have formatted the drive, reloaded Win98 and installed a new modem (old one was giving conflicts). I verified that all fans are running and the memory seems to be ok. It's only got 32mb RAM but the system seems to be running great.

Of course I can't get anything to lock up! I am currently running 5 MS Word windows and 7 IE windows. The comptuer has been typing now for 2 hours.

Is there anyway that a mouse, keyboard, or printer could cause the computer to lock up? That's the only thing left that I can think of since I am not using those parts of hers. Any help would be appreciated.

Answer:Hardware causing computer to lock?

Watch her once and see exactly what she is doing or what kinds of applications are running when she has a problem. Try and take the internet connection out of the equation and see if it will lock when only running apps. If it passes that test connect to the internet and watch your system resources every time you open a new app. What version of Windoze are you running? 32MB of memory is probably part of your problem.

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Hello All,
Not sure if this should be in the Security or a different area.
I have a user where when ever he shuts his laptop lid for a couple minutes and opens it back up he gets locked out from the Company Wireless connection.
He is the only one who has this issue so I am unsure why this happens. The Wireless uses AD Authentication.
I even made it to prompt him for the password and everything when reconnecting.
This has not resolved the issue. I am about to the point to make the computer do nothing when he shuts the lid.

Does anyone have any clue why this would happen to one user? I currently have him set up on the Guest Network and using the VPN. Then when he uses a Ethernet cable he has no issues either. Everything points toward the one Wireless connection.

Any Ideas or thoughts?

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Need help. I've got xp without sp's. Went to run windows update. It started it's download, I believe installing sp2. About 3/4's of the way through it locked up. The computer was froze. I ctr-alt-del to get task manager but nothing happened. So I waited awhile longer and still nothing. So I rebooted the comp. Now everytime I go to windows update through help & support or through mc's site, even just clicking on the link windows update help at mc's site locks up the computer. I have to end task to get the comp running again. I've searched high and low over the internet for the answer, ran spybot, virus scan, and even reloaded xp. Which when i did that and it asked for registration info i filled it out and sent it and it too locked up the comp. Again please help. THanks.

Answer:Windows Update causing computer to lock up

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Hopefully someone will be able to shed some light on what is going on with my work computer. Every time I reset my computer (from the start menu) my account is locked out from the server at my work. If I simply log off, or do a complete shut down it doesn't happen. Only when I reset.

Does anyone have an idea of why this might happen?


Answer:Restting computer causing account to lock out

Log off, then restart. Ask the IT dept at work if there are any security controls on the Domain Controller for your user account.

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a friend of mine was given an lg dvd drive by a friend and when they try to use the dvd it causes the computer to restart.

the things i know are it is a pentium 3 running windows xp. the dvd drive was used to replace a cdrom drive which was working fine and still does after replacing the cdrom with the dvd back to the was it was.

any ideas?
sorry i dont know more.

Answer:lg dvd causing computer to restart?

Which model LG DVD? And XP Home or Pro?

Did you check the proper master/slave setting on that DVD?
If on its own an a separate IDE-cable, set it to master and connect the DVD to the end of the IDE-cable.

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Hi there,

You guys have been so helpful in the past I am hoping you can help with a problem I am experiencing. My computer is older so I expect it to be slow but it has just been unbelievably laggy lately. The main thing that makes me thing I have some issue is when I try to shut down it takes awhile then I get a window that pops up and asks if I want to End Program for Autocomplete. When I hit OK it just repeats this process - up to 10 times. Sometimes I have to reset it just to reboot. Any help you can give would be much appreciated. Thanks!

ETA: I am running Windows XP

Answer:Is malware causing my autocomplete to lock up and computer to slow

Welcome back to BC Well. Lets give your computer a run through. Do this......* Clean your Cache and Cookies in IE:Close all instances of Outlook Express and Internet ExplorerGo to Control Panel > Internet Options > General tabClick the "Delete Cookies" buttonNext to it, Click the "Delete Files" buttonWhen prompted, place a check in: "Delete all offline content", click OK* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):Go to Tools > Options.Click Privacy in the menu on the left side of the Options window.Click the Clear button located to the right of each option (History, Cookies, Cache).Click OK to close the Options window
Alternatively, you can clear all information stored while browsing by clicking Clear All.
A confirmation dialog box will be shown before clearing the information.* Clean other Temporary files + Recycle bin Go to start > run and type: cleanmgr and click ok. Let it scan your system for files to remove. Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.Press OK to remove them.**********Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure ... Read more

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Hi, when ever i use Utorrent to download something, my computer crashes, so i tried swapping Ram ( i have 2Gb x 2 ) and if i run only 1 stick and take the other out, strangley enough it runs fine! But for obvious reasons this is a hassle and would very much want to run it with both sticks in and figure out the problem here.

much appreciated.

i have Windows 7 64bit BTW.

Answer:uTorrent causing computer to lock up. Had this problem for over a year.

You have answered your own question, probability is that RAM module may be defective. You can verify that by running memtest, for minimum of 8 passes (first with both modules installed, then with one module at a time), however, it would be more appropriate to let it run through the night and see whether it reports any errors. Regards

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When i booted up a client's computer, i noticed that it displayed a screen about the C:\WINDOWS\System32\config\system being corrupt thinking hat it was a computer he just bought at a shop like Futureshop, i replaced the corrupt registry file with a generic one. HOwever, aparently he bought his computer from the place he works at. Now, when the computer starts, lsass.exe displays the error "When trying to update a password, this return status indicates that the value provided as the current password is not correct." Some help please? Thanks

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I just downloaded an updated driver for a Creative Blaster Annihilator2 Vid Card & now, whenever the screensaver launches or I select the screensaver tab in display properties, it causes my computer to restart...any ideas?

Answer:screensaver causing computer restart

i think it is the new driver
can u install a newer ver of it or use the restore feature to return to your recent driver
maybe update your directx also

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Hey everyone,
Hopefully someone can help me on this. Whenever I put a CD into either of my CD roms (Yamaha CDR(W), Toshiba DVD) it will cause my computer to restart. Also, if I boot up with a CD already in the drive, when it gets to windows, it will reboot. Ive just recently installed a new hard drive, and took out my old one.
Also, in BIOS now for some reason, it used to say Primary Master and Primary Slave for my CD Roms, but now its Secondary Master and Secondary Slave. Guess it doesnt matter, but trying to provide as much info as I can.
Anyways, can anyone please help?
Thanks a ton

Answer:CD-Roms causing computer to restart

you could go into the device manger and uncheck the auto insert option in dvd and will have to run cd via the run feature........but i wonder if you have your boot sequence set right......a......c.......d.......e in your bios

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When web browsing I will hear clicking in the background and firefox will stop being the main window (the blue bar ontop will go faded and i will need to click it again to be able to scroll/type). When playing fullscreen games they will randomly minimize. If i'm on the internet for 5 or more minutes the clicking will get progrossively worse and my system will crash and reboot without warning. Recently I've been having audio ads playing with no video or ads on current web pages. My windows live and accounts have been hacked too.

I have installed zonealarm and set everything to ask and it seems to have stopped the audio ads and clicking after the system crashed previously but I do not know if this is just a temporary fix. I do AVG antivirus, spybot search&destroy and malwarebytes anti malware scans daily and they do usually come up with stuff. AVG resident shield is on and blocks threats frequently too but are mostly tracking cookies.

I would like any help that would get rid of these problems with a complete reformat and instillation being the last available option. If there is any more information you need please just ask.

Thanks in advance.

Here is my hijackthis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:56:05, on 01/08/2010
Platform: Windows XP SP3, v.5755 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.3282)
Boot mode: Normal

Running processes:
... Read more

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Hi, I recently bought a ryzen 7 1700 and installed it on a new ASUS ROG Strix B350-f motherboard, I updated my Bios to the latest, I have the latest windows updates, drivers are up to date. But I get random system lockup, even at idle. The idle temps are 36-38 degrees Celsius. I have reset the system bios multiple times to default setting and it still happens. When I run a stress test on aida64 I get max temps of 62C, it seems to work fine, no errors but it just keeps randomly locking up the system. Screen looses signal, and the computer cannot be turned off even if you long press the power button, I have to pull the plug from the power supply. I have replaced the motherboard, as I thought it was the issue but still. Even on the stock cooler it was doing the same so I bought a liquid cooling system. My system specs are as follows: Ryzen 7 1700 Asus ROG Strix B350-f Ballistix Sport LT 8GBx2 DDR4 2666 EVGA GTX1060 6GB SSC PSU:gigabyte b700h 700w AIO Cooling: ID-Cooling Frostflow+ 240 Chasis: Gigabyte Horus AX All components bought brand new. please help me, I have tried everything, resitting the cooler and all. Thank you, Kind Regards

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and my app from acre crashes just like my windowes explora 

Answer:why do i need to restart computer so my numb lock/...

wow my first computer i bought was a acer aspire in '1992" still got it it works great i use it for games i got a dell and it burnt out after 8yrs got this acer ACT-605-UB11  and now i think i should of got a dell agen.

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I have a virus similar to W32/IRCBot.worm which causes a computer to continually restart on it's own (3-5x/day). Have done several scans with McAfee A.V. 10 (and other programs) in and out of "safe mode" and cannot find anything. However, computer continues to restart.

I use Win2000 Pro with SP4
Use and have all the following:
McAfee A.V. 10
AdAware SE Plus (incl AdWatch)
Spy Bot
Panda Security Scan (done via internet)
House Calls (done via internet)
HiJack This

Have not provided a HJT log yet not sure how or where you might want me to start. This is a very frustrating problem. Any help would be appreciated, thank you.

Answer:Virus causing computer to restart; can't find

go to here and download 'Hijack This!' self installer. Save it to the desktop or other suitable place. DO NOT just press run from the website Double click on the file and it will install to C:\program files\hijackthis and create an entry in the start menu and an optional shortcut on desktop.
Click on the entry in start menu or on the desktop to run HijackThis
Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.

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I have a pc i've had for about a year or two. I've never really had any trouble with the pc, i play counter-strike and other older games quite often. Recently i purchased and installed Final Fantasy XI (an online rpg game) and i've run into some issues. Randomly, while playing the game (it's happened about 3 times in the past 3 days) my computer screen goes black, and after about 5 seconds begins to boot up (as if i restarted it). from a quick google search i found that this problem may be because of some kind of power supply malfunction, so im posting it here.

i know next to nothing about computer hardware, so any help is greatly appreciated.

i'll list the specs of my pc real quick:

pentium4 cpu 2.4 ghz
256 mb RAM
NVidia Geforce4 MX 440 with AGP8x

im not sure what other specs to give or where to find them

so yeah, please help :X thanks!


Answer:FFXI (mmorpg) causing my computer to restart itself

You meet all the requirements for that game, but just barely. Have you tried updating the drivers for your graphics card? Have you got the latest patch for that game. It could be a psu issue like you say, so can you get the wattagge of your psu and the amps on the 12v rail on the psu sticker?

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I think a virus is causing my computer to run very slow. The mouse is constantly turning to an hourglass symbol. Some applications aren't functioning like adobe acrobat. I also can hardly restart, the computer keeps going into start-up repair and failing. It took me 12-15 times to do my last boot. Also note that there are over 20 windows updates ready to install as a result of me doing a system restore. At first I thought that maybe there was a corrupt update but now I think it's a virus. I'm not sure how to proceed, can anyone help me? Here's my info:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q9650 @ 3.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 4
RAM: 8190 Mb
Graphics Card: NVIDIA GeForce 8400GS, 1024 Mb
Hard Drives: C: Total - 129999 MB, Free - 18148 MB; D: Total - 823765 MB, Free - 150592 MB; F: Total - 1430795 MB, Free - 368379 MB;
Motherboard: Gigabyte Technology Co., Ltd., EP45-UD3P
Antivirus: AVG AntiVirus Free Edition 2013, Updated and Enabled

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:55:54 PM, on 3/24/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal

Running processes:
C:\Program Files\My Lockbox\mylbx.exe
C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\... Read more

Answer:Virus causing slow computer, can't restart


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This issue came up a few days ago, I was just surfing the web and talking to friends on teamspeak when suddenly my computer froze, then it seemed to turn off. However, several seconds later it booted back up. This started happening more and more frequently and now it happens a few minutes after I turn on the computer.

I don't know what's causing this to happen and I would greatly appreciate any help in diagnosing the problem, as well as trying to fix it.

I'm not very knowledgable about computers and so if you guys can explain the lingo to me as well that would be helpful.

EDIT: I'm posting this on my laptop but most of my work is on the computer and I need to fix it asap.

Answer:How do I figure out what's causing my computer to freeze and restart?

From what you describe it could well be a temperature issue.
Are you seeing a BSOD when the machine is crashing ?
Is it actually shutting down or is it hard crashing as if the power were removed ?
Does the machine reboot afterwards ok ?

You could try running this and uploading the log files may give us a bit more info to work with including any dump files if any were created
Blue Screen of Death (BSOD) Posting Instructions

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I need some help here with my sound. First of all I have a really crappy computer and I'll be getting a new one soon, but for now here is my question: I have an eMachines C2825, 1gb RAM, 2.08 ghz AMD Athlon XP 2800+ processor, running windows XP. I've never had problems until recently. I have on-board sound, no fancy sound card installed but it is definitely the root of my problems.

Here's the deal, my sound seems to be failing me, I'm sure I have the correct drivers because I've had this computer for a good 3 years now and the sound has been crystal clear up until now. If I start my computer and log on, the normal log on sound is cracked and crackling and skips. Then I try to play music and all it does is stutter and skip. Now here's the really weird parts! 1. If I log off or switch user, the sound then becomes completely unusable until the computer is restarted. 2. If I'm playing music in any type of media player (I've tried Windows Media Player, iTunes, and Foobar2000) and I click on a new song, it will simply not play, it will sit at 0:00 and not play, no matter what track it is. This happens across all 3 of the programs. This is where it's even weirder, if I close the program, it restarts my whole computer automatically.

Thanks in advance for anyhelp

Answer:Sound causing computer to automatically restart

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Hi,I built my computer from second hand parts (all working perfectly well in other computers) but I'm experiencing a glitch with the graphics card (I assume).....I tried to install dr divx codec pack and windows crashed out to the POST routine just as the installation was nearing its end. I also set my aquarium screensaver from the winxp addon pack and after a few minutes same thing....crash back to POST! but the sytem runs fine on other screensavers such as the robot circus. The graphics card is from creative geforce2..motherboard is gigabyte 7vtxe with 2000xp and 256 ddr266. Ive tried different drivers from nvidia but no good and everything in device manager looks! thanks

Answer:graphics problem causing computer to restart????

Oh the old story. Just because a set of components worked perfectly well in a previous life (or box) doesn't mean to say that they're going to cohabitate successfully in a new one. In this case, no doubt others will advise differently but I'll revert to my normal extreme. Firstly make sure that everything is properly connected and none of the cards wobble. Try to work backwards, unistalling the software that you think caused the problem (I suspect you've done this already). Make sure that you only have one of the Nvidia drivers on board - the older cards could get funny if you didn't uninstall the old drivers completely before installing the new - there's a program around called Detonator Destroyer which was effective in blowing old ones out of the water. And if all else fails, a clean install of the OS and known good drivers may be in order (well, it might be the quickest way to fix matters). Then go gently.

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I am having problems with my computer just restarting out of nowhere and want to know what is causing the issue. I have Yosemite installed and have reinstalled it with a fresh install, therefore suspecting hardware. I have Memtested all RAM sticks one by one and all came back fine. What other hardware should I test and what usually causes random restarts. Thanks for any additional help.

GTX 760
Trident 2400 RAM

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Ok here is my issue. Last night I wanted to catch up on parks and rec, so I watched a few shows. This morning, I turn on my computer and parks and rec is playing! All programs closed, no video except audio. I don't know what to do! I restarted the computer twice and that didnt work. Any suggestions?

Answer:Watched Hulu on Hulu won't stop playing in background

can you access it via the task manager..??

do a CTRL-Alt-Delete and have a look at the appropriate tab,
it may show up as a running Application or Process..

you can End Task from there..

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i've been having these problems with my computer where it would just crash automaticall restart or just freeze and the sound that comes through my speakers while its frozen is just like a buzzing noise looping over and over.

and all this ONLY occurs when i'm playing a game.

for example, when i'm on the internet browsing, watching videos on you tube, chatting on aim, listening to music, downloading things, the computer is fine, no restarts no nothing at all even if i do all this for 5+ hours.

now when i play a game like runescape, it restarts/froze/crashed<Snipped>

note that it doesn't restart as soon as i turn the game on, it usually lets me play for about 5 mins maybe 10 mins tops than it restarts freezes or crashes.

my brother said he thinks its the video card because he said when he bought it, it was a refurbished one.

basic comp specs

OS: windows vista ultime
ram: 2gb
vid card: geforce 7800 gt
processor: amd athlon 64x2 dual core 5000+ 2.6 ghz

anyone know what the source of this problem could be? i tried downloading and installing the latest drivers already, still doesn't work. same problem.

could it be the graphics card or something else? i'm guessing graphics card since its refurbished...but anyone else know?

Answer:Video Card causing computer to Crash-Freeze-Restart ?


Did you remove the old drivers? Use Driver cleaner pro to remove all your nvidia drivers then reinstall the latest ones.

Driver Cleaner Professional download from

Also get ATiTool. Could be your video card is getting to hot.

ATITool - Overclocking utility for ATI and NVIDIA cards

Check your temps. Make sure your cideo card is not overheating. As that could also be the issue.


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My computer installed Spywarebot and Virus Protect Pro which I understand are rogue Spyware. I have tried and apparently successfully removed them using by scanning with SpyHunter, Spybot Search & Destroy, Adaware, Registry Mechanic, Spyware Doctor, AVG Anti Malware and my MacAfee Virus scanner.

However, everytime I turn off or restart my computer, it starts up to the windows XP welcome screen, hangs there then reboots and continues to do this cycle. Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:34:50 AM, on 9/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\\agent\mcdetect.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\WINDOWS... Read more

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Hi there I'm Chris, I was redirected here by Broni who was helping with my issue, which was at the time getting random pop ups and redirections...I installed Microsoft Essentials antivirus, downloaded all the necessary programs per Broni and had it working a lot better. My problem is when I'm directed to restart my will not start up normally anymore. Takes me to the Windows Recovery screen and I have to do a system restore to gain access once again. Once I do a system restore my antivirus disappears and also pretty sure all the other stuff I was directed to do disappears as well. Also when I did my last save point it will not restore from that point. I have to go back a few days and even then it takes atleast 4 tries from my system restore to actually start up Windows. I am very sure I have a rootkit and some other nasties messing with my computer because I will hear random music playing in the background even when no site has anything running and I'm not using iTunes...only lasts for a few seconds. My redirect is to a site that says News Daily 7 and when I click off it, it asks me if I want to leave the page and I say yes and it pops up a smaller window that has like ad topics in it. (it says if that helps)My linkThere is the link to my original topichere is my DSS log.DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24Run by Barnes at 12:56:33 on 2012-02-08Microsoft Windows 7 Home P... Read more

Answer:Believe to have a rootkit that is causing my computer to randomly shutdown and will not restart unless I do a system restore mo...

Hello and Welcome to the forums!My name is Gringo and I'll be glad to help you with your computer problems.Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.:multiple Anti Virus programs:It looks like you are operating your computer with multiple Anti Virus programs running in memory at once: <insert av's> Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.Please remove all but one of them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Co... Read more

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I have this really strange problem on my home pc. Every time I run hulu fullscreen after a minute of running it the computer restarts. This is the only thing that does it. Youtube does not do it.

I am running windows 7 ultimate 64bit and my system specs are in my sig.

Answer:Computer restarts when playing hulu fullscreen?

What browser are you using? Do you have the latest version of Flash Player? Have you tried running it in another browser?

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I have had an annoying problem for some time now where the PC will randomly freeze. Nothing will get out of this situation apart from powering down. Control, Alt & Del does not work either. Even the DPI lights on my G5 mouse will not alter if the buttons are pressed.
I have tried the usual RAM tests etc. but I have now unplugged my DVD/CD drive (SATA) and it hasn't locked up since.
Could this be purely coincidental or is there some connection with the drive that can cause random freezing?

Thanks in advance.


Answer:DVD/CD drive causing lock up?

Hasn't anyone any ideas about this?

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Have a dual boot system HD-C WXP HD-D W98Upgraded W98 to WME via upgrade disk all went welltill you click on the recycle bin unerase wizardopens result computer locks up you can move the cursor but nothing works you have to use the reset button then it is ok untill of coarse you click on the bin.

Answer:Recycle bin causing lock up

I have just had the same prob and it turned out to be my scanner connection to USB1, removed the scanner and all works well, so try disconnecting any peripherals and see what happens,

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I have a dvd/cd burner installed on my computer. When I try to use it, sometimes it causes the computer to lock up so I have to push the reset button and restart the computer. It still burns cds and it just does this intermittently. Any suggestions?

Answer:Dvd/cd Burner Causing Lock Up

I forgot to mention, I uninstalled the software to see if that was causing the problem but it still locks up some of the time.

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I have 4 USB ports. In the past couple of months the two ports on the front of the desktop, when you plug something into them, the desktop locks up and you have to turn the power off to the desktop.

Answer:some usb ports causing pc to lock up

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When I connect my Pactor PTC-IIusb modem to the USB ports on my New Thinkpad 10e 3G computer, the Pactor modem loses connection and locks up.  I am using Windows 10, have updated all drivers and the Bios from the Lenovo website,  use the latest Airmail V3.04.062 software for modem commuication with my SSB radio, have installed new ferrite beads to all cables, and have suscessfully tested the same setup on another Windows 10 computer.   I have also tested other USB paripheral devices on my Thinkpad and had no issues.  The Pactor modem uses the USB to create a Serial (COM) Port to transfer data with the computer.  I also tested a USB - GPS antenna which also creates a COM port with no problems on the Thinkpad.  Can anyone provided suggestions on how to fix this issue.   

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Does anybody have an answer to my problem.I've got a usb joystick and a usb trackball on the same hub , this seems to be causing the ball to lock at irregular intervals.Any suggestions to solving this other than unplugging the joystick until needed would be appreciated.

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I have searched some re. AVG but am not security savvy, so any help appreciated!
Purchased AVG 9.0 and I think it's giving all sorts of lockup and hanggggiiing problems (email, internet, everything!). And it seems to take forever to 'resolve' directs me when 'threat' appears to 'look at file' but takes me instead to a knowledge base screen not to actual file...and there's never a way to know if it's really resolved, since there's no "done" or " removed" box - I find it very time-consuming and the navigation very cumbersome...I don't want to spend 20 min. every time I turn on computer!

Any alternatives! I spent $40 or so on this, but I can't take much more!

Answer:AVG 9.0 causing email/internet lock up

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My friend just purchased an M-Audio Delta 44 sound card and he's been experiencing problems with it. He doesn't have net access so he can't ask this question himself.

First he installed the card into an available PCI slot as the instructions said to do. He turned on his machine and everything was going fine, he installed the drivers from the included CD-ROM and all seemed to go well. The audio card was working perfectly. He tested out playback and recording function and everything was fine. He restarted his computer and when it came to boot back up, it would immediately lock up. He restarted again and the same problem persisted. He decided to take his card out and try booting up again but this time it didn't lock up and he was able to get into Windows. He reinstalled the card again and used the same drivers from the disc. The card worked fine again after he installed it but again, after a restart, the machine would lock up.

I went to the manufacturers website and downloaded an updated driver and burned it to a CDR and dropped it at his house. He tried installing the card with the new drivers but still, this problem wouldn't end. He's tried installing the card into each of his PCI slots and nothing helped.

He's pretty lost right now about what could be the problem and so am I. I'm hoping that someone here can help us out.

To note, his computer is a Compaq 500 series with a 700mhz AMD processor, 192mb of SDRAM and Windows ME... Read more

Answer:Sound card causing lock ups

What's his power supply? If the machine's not getting enough power it will cause it to lock up. Just an idea.


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Hi,  Sometimes when I use two fingers on my mouse touch pad the keyboard is locked, my touch pad is disabled and my laptop goes into something like presentation mode. Any one knows what is happening. Please I need help on this issue. I tried to change the touch pad settings but couldnt find any thing related. Thank you

Answer:Touch Pad Causing a keyboard Lock

You are probably running UltraNav driver version See this thread:

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Hi all, I installed a video player by online download "Divx" that was required to watch an on line movie site. It started locking my screen when it attempted to "update" so I deleted the files. It still locks about once a week and when I re start I have a notice that a Divx update is available. Whether I postpone or close I get no option to stop the updates. Thanks

Answer:internet update causing lock up?

I would try using Revo Uninstaller to remove all DivX files from the system.Here is how to use Revo Uninstaller: 1) First we download it from here: Revo Uninstaller Free Version. You can skip this Step if you already have it installed. However, you may need to update it. If you have it installed already, and you need to update it, go ahead and open it up and click the AutoUpdate Icon next to Help. The use of this program makes registry changes based upon what you select for removal from the Registry. Before running Revo Uninstaller please run ERUNT before proceeding to back up your registry in case you make a mistake. 2) Select the Program to remove from the list of programs and click the Uninstall button: 3) After selecting the program you want to remove, and confirming you want to uninstall the program, then you will want to select the Advanced Option: 4) Click Next. This will start the uninstaller for the application you picked. When the uninstaller is done, and it proves to be successful, and a reboot is required, then select NO and continue the below steps. 5) Follow the prompts during the uninstallation of the application. Once it closes you will be at this window: 6) Click Next again. Once the window is done scanning for files and other things that did not get removed, you will be presented with this window: . You will want to select only the bolded items, then click on Delete. If any entries-usually the last thing listed and not in bold-have a ... Read more

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I have for computers, 2 desktops, 2 notebooks. The desktops are using dlink pci cards and a dlink ethernet switch. The laptops are using linksys wireless pc cards. All four computersare connected. The network seems to be fine (I can view all computers, can access my printer, share the internet) except that the laptops will lock-up when the network cards are installed.
This happens very frequently, and has basically rendered the network useless. Sometimes when the computers lock up if you remove the card then the computers will unfreeze, other times removing the card will not help and the comp has to be rebooted.
Neither computer freezes when the pc card is not connected.
Both laptops are running Win Xp. I have disabled Xp's firewall.
I am at a lose. If anyone has any suggestions I would be so appreciative to hear about it.
Thank You

Answer:Network is causing computers to lock-up

I had a similar problem when using an Orinoco wireless card. When the card is searching for the network...or trying to connect the whole laptop would hang. I eventually got newer drivers that made it much less frequent.

I now have a cisco 350 card and I have never had a problem with it.

It was bad because the cards would hand the machines even when they were withing 10ft of the AP.

My suggestion is to look for driver and firmware updates on the AP and the cards.

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I had Just recently had my PC lock up with no sign of life, i immediately thought the power supply went, but saw the green light still on so then thought the motherboard and went and bought a new one and put everything back together and still no response.. no fans no post. So my friend said must be a vid card and I never heard of that having fried many of cards in the past but after pulling everything out as for expansions and memory and then had fans and post. so put them back in one by one until I didn't get a response again and then found the culprit.. one of my 8500 GT's was dead.

I've never heard of that, anyone else ever have this or is it a freak thing?

Answer:anyone heard of a vid card causing a PC to lock up?

it is not un common for a vid card to die. i just had my mobo die on me last tuesday. it went up in smoke

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Hello folks. I keep getting a total freeze on my machine when reading newsgroup messages via Oulook Express 5 with Win95. The error message when I reset states an Allocation Error has occurred. This is always in the file for the newsgroup I was looking at i.e. windows/ outlookexpress /newsgroupname . Any ideas please how I can stop this happening? Thanks.

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Edit: Forgot to mention... these are the system specs:

Intel DP45SG Mobo
Nvidia PNY8800gt 512MB
4GB DDR3 1333MHz RAM

So i decided to format my HDD just to clean it up and improve performance, and everything has been going smooth updating the MoBo drivers, bios, etc.. but as soon as I install the latest Nvidia Geforce 8800gt drivers, my computer will boot up, and will recognize the device, but anywhere between 1 minute to about 3 minutes the computer will completely lock up.. will not shut down and I have to cut the power... any ideas on what this might be?

Any help would be appriciated... Thank you very much

Answer:Please Help!! 8800GT Drivers causing lock up

I am still getting the problem even if i install drivers other then the nvidia ones, like omegadrivers as well, any advice?

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I've had Windows 10 running on my Optiplex 3020 for a while now with no real problems. Recently an automated update is causing the pc to lock during the reboot. I get a black screen with circling dots which stays for hours without changing. I have to turn the pc on and off a few times to get it to recover to the previous version which works fine. I have run the Dell dignostics which updated a few drivers but the problem still occurs. Windows is trying to install the update every few days. Any ideas what might be causing this?

Answer:Windows 10 update causing pc to lock

dfmarshall,It is hard to say what is causing the problem. If all your drivers are updated and the computer was running fine prior to the update then, there is something in the Microsoft Update causing problems. Unplug any devices connected to the computer and disable any anti-virus or utility programs. Once you have done that try the update. If that does not resolve the issue. Contact Microsoft about the update.

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Whenever I touch the antenna just to try to move it, or even bump it slightly, while my pc is on, it makes my system freeze up and I have to reset my PC to fix it. Whats going on?

Answer:Linksys Wireless G PCI adapter causing lock ups.

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I have just returned from a client who's Windows XP SP2 station is using IE6.0. When they tried to to use the CTRL+O option to type in a website (any site) when they hit enter the browser would be non responsive for 1 minute or more then finally go to the site. After disabling services in msconfig and reenabling 1 at a time I have determined that the Windows Acquisition Interface was causing IE to lock up. I research and found this service is for digital image acquisition I left it off and all is well - should I be concerned about other items being effected - he has no camera or scanner just uses Internet, Email and printing.


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I am running Adobe Flash Professional CC on a Toshiba AMD laptop running Win 7 Home Premium 64-bit.

None of the dialog windows in Flash CC function properly; the window opens but the buttons don't work. Some dialog windows cause the application to lock and I have to close it via Task Manager.
I wonder if another process is conflicting with Flash Pro CC.

I've attached a screenshot of all the processes that are running. I've checked each process on the excellent site:
Windows startup programs - Database search and I don't see an obvious culprit.

Does anyone see a process that I should get rid of? Or do you have any other suggestions?
The computer has recently been scanned by CC Cleaner, MalwareBytes, Avast Free Anti-virus and SpyBot.

Answer:Are background processes causing my application to lock?

Your screen print shows you have 62 processes running but there are not 62 processes in the list.
You need to click Show processes from all users to see all the processes running.

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Hey guys,

I've been here on Tech Support Guy before and everyone's been extremely helpful so before i start wanted to thank everyone again.

Was wondering if anyone could help me:

Purchased a new laptop - ASUS G51JX-X5 Gaming Laptop. My computer freezes sometimes and it's caused by the disc drive. I first noticed it when i was burning dvds. After burning a DVD, the software pops up notifying me the writing was successful and immediately the laptop freezes. This also applies to DVD-DL's but strangely enough it didn't happen when i burned a CD (only did it once).
After noticing it happening after burning DVD-R/DVD-DL's it happened again after trying to install a game via a DVD disc. The installation screen would load, then the entire computer would freeze.

I went to my event viewer and found this under application logs around the time of most recent freeze/lockup:
WARNING - LMS Service cannot connect to Intel(R) MEI driver

As well as this in system event logs:
WARNING - A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Busevice:Function: 0x0:0x3:0x0
Vendor IDevice ID: 0x8086:0xd138
Class Code: 0x30400
Now i'd like to make note that i THINK my disc drive is PCI-E so i beleive this correlates.
TSG SysInfo - Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60G... Read more

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XP Pro SP2

This is sorta related to a previous thread of mine..but sorta seperate.

Anyone know of a windows update that causes user accounts to lock up / not allow a password to be entered even though its the right password?

It keeps happening to me, and i know its not software b/c this is the third clean install in 2 weeks with still the same issue...even without installing software other than office 2003 it happens.

Short and sweet... three user accounts (one admin, two poweruser) I log on as admin, lock the desktop (WIN+L), come back a few min later, log on to a poweruser acct., log off the power user acct, try to log on my admin user acct and it wont accept my password even though i was just on it and its is still open and shows me as logged on. It also locks out the poweruser accts.!!

The only thing i can do hard boot it....and this only happens once and a while...very intermitent. im gonna really hurt someone or myself soon....

ERRRRRRRRRR!!!!! All "critcal" windows updates installed, and net framework and WMP10 installed. and updated....and no i have not see a pinpoint pattern of any of the updates that can cause this. I have also used the drivers that worked fine on my previous install..and also the must be M$ updates
Thanks for reading

Answer:Windows update causing account lock out?

Err, bump.

Please help !!!

No one likes me anymore


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Please help me. I am running the latest Internet Download Manager and have scanned my PC for rootkits, malware and viruses with many different sources and found 0 infections.

I am getting this exact error.........

"A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: file:///C:/Users/A6/AppData/Roaming/IDM/idmmzcc5/components/idmhelper5.js:91"

this locks up my PC for several minutes and eventually lets me click stop script, but it returns again over and over.

I have uninstalled and reinstalled IDM twice but no cure.

Answer:Script error causing PC to lock up all the time

The script seems to be related to your download manager either uninstall it and just use windows or try reinstalling it

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can the wrong modem drivers cause a system to hang and lock up? i replaced a bad mobo in a friends system and when reinstalling things i think i installed the wrong modem driver. system is win2k and it is a v92 pctel modem .. there were a few drivers so i just picked the first one. it works about 50% of the time so i can not imagine it being the problem.

the first time you try to dial out (via netzero) the system will lock up. once you restart it and trry to dial out again it works fine.

any ideas? thanks

Answer:wrong modem drivers causing lock up?

Yea defeintely either pick up some new drivers or a new modem.

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We have two laptops that are exactly the same at my house, we are using a 108Mb/s wireless netgear router along with 108Mb/s wireless netgear PC cards for the laptops. About a month ago I updated the wireless PC card driver software to the latest version from netgear's site on one of the laptops. I noticed a while after that the card would lock up occasionally but it could be removed and reinserted to get it working again. I installed the same software on the second laptop. After more time passed the laptops started freezing up requiring a hard reboot. I decided to go back to the older version of the driver software but the problem still exists. Is anyone else having this problem with netgear's PC cards? Crappy drivers? Any recomendations on how to remedy this problem?

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On more than a few occasions when I exit wordpad (win98se) My computer locks up and I have a heck of a time. I try escape, cont+alt+del and when the sys busy box comes up I end task and still experience problems. I cont+alt+del a few times, the screen only partly comes back and I have to cont+alt+del a few times to restart. I always have mouse movement. Any ideas? Hope this is the right forum.

Answer:[SOLVED] Exiting wordpad causing lock-up

check out my post in the 95/98/me windows forum, i have a similar problem, and you could probably use the first reply i got...
"computer just acting funny"- windows 95/98/me

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My scroll lock key will randomly blink periodically, but not always.  I generally have the same programs open -- Word, Excel, Firefox, Thunderbird, a .wav player program, a text expander, etc. -- and I have not been able to narrow it down to coming from any particular program.  When the scroll lock light is randomly blinking, though, it affects my text expander *and* it affects the spell check in MS Word (at the flash, it looks like it is making an edit to the spell check).  Does anybody have any ideas of where I could track down why this light is blinking and how to get it to stop?

Answer:blinking scroll lock causing problems

 mmeahan....have you tried a differant keyboard ? It may be as simple as that.dl65  

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Hi all, does anybody remember the thread fromPC Oldman about Pc`s running Win Xp and the pckeeps restarting sarga?. I bet a few of you do.Anyway my pc has started restarting by itselfagain. It has been ok for about 6 months now.I have just brought a new Belkin 7 port Usb hub.Plugged into it is a Epson Stylus Photo 870 printer, Ntl 100 Cable Modem and a Datawise usbCompact Flash card reader and then the whole lotis plugged into back of pc via one of the usb slots.Could this hub be the cause because the pc seems to crash when ever i use any of my usb devices.It does not crash all the time but seems to be when there is a usb device being used.I have noticed also that when i unplug any usb device it takes a little while for windows to say so, eg the sound to say it does.Do i need a usb driver for the hub maybe?There are no problems in device manager.I just plugged in the hub and windows detectedit ok and everything seemed fine for a coupleof days until today when the pc started rebooting. (I thought this rebooting prob had gone away) :(System is as follows:Amd Athlon 1800+ Cpu in Gigabtye GA-7ZXE mobo.512 meg of PC133 memory (1x256, 2x 128 sticks)Via KT133A chipset.550 watt Psu.Geforce4 Ti 4200 64meg tv out graphics card.Creative Soundblaster Live 5,1 sound card.Ibm deskstar Harddrive.Artec 48x12x48 cd burner & 16x Dvd rom drive.Belkin 7 port usb hub.I am using the latest Nvidia detonator drivers V53.03 and windows is fully updated including XPSP1.Any thoughts on this would be ap... Read more


Sounds like your overloading in my case it was a broadband D-Link 200 that caused my problem plugged it into an unused USB1 socket that resolvedthe problem,if you mean your hub is plugged into a spare USB port try powering it up.

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Hi Guys

I am using a Macromedia ASP/Jscript see

It works fine on my very old NT Dev server but once uploaded, it causes the server NT4 IIS 4 to reboot.

Any advice would really be appreciated.

Many thanks

[email protected]

Answer:ASP Causing IIS & NT to Restart!???

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i just registered this on this site.
i have a Samsung dvd which is working perfectly fine execpt when i try and play DVD Videos'(not data-data is working), my system restarts and i get this sudden urge to pick up my system and dump it.

i have a samsung DVD/CDRW combo drive.
dx 9
256mb ram
1.7 P4
intel 845

HELP ME PLEEASE! i just bought a bunch of dvd movies!!!

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Hi All

I wonder if someone there can help me out with this annoying problem

I have a system running Windows XP 64-bit
Full 64 bit spec machine

Nvidia AGP 6600GT Graphics
Creative Live Surround 5.1 Sound
1 Gig RAM
SATA 114 Gb Drive

In the Past few days I have been having problems with frequent system lock ups
I have reinstalled Sound and Graphics drivers Have completed an in place repair of windows and finally last night did a complete reformat and reinstall of windows

I still have the same problems the lock ups can occur in a few minutes or sometimes not appear for up to an hour after checking the system event logs I seem to get the same 4 errors please see below




Event Type: Error
Event Source: WMIxWDM
Event Category: None
Event ID: 123
Date: 26/02/2006
Time: 11:31:14
User: N/A
Computer: 64-BIT
Machine Check Event reported is a fatal Bus or Interconnect timeout error.
Memory Hierarchy Level: 2
Participation: 2
Request Type: 0
Memory/IO: 2
Address: 82381767707776

For more information, see Help and Support Center at
0000: 01 00 00 00 01 00 00 00 ........
0008: 7e 86 f6 02 c8 3a c6 01 ~.:.
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ......... Read more

Answer:Unusual and annoying errors causing system lock up

I think it is a CPU problem, see:;en-us;889249

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my grandma upgraded to windows 8, and her battery was low so windows hibernated, when she plugged it and turned it back on, it said her password was incorrect, no matter how many times she types it in correctly, windows refuses to accept her password, do i need to turn off the auto lock or what?

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Hi, Have any of you experienced something similar to what I am seeing today? After editing an word document in office 2007 for not more than 30 minutes, after a keypress, word locks up and only recovery that works is to kill the process. I updated all drivers from lenovo's update site, and I checked that microsoft office 2007 is completely up-to-date. It has happened 4 times for me today, and is really tiresome  Thanks,Spip

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RE: BOINC 7.6.22, with or without VirtualBox 5.0.10

I case you are running distributing computing jobs on you computer such as [email protected] and are experiencing curser/screen freezing with Windows 10 I have found that BOINIC as listed above is the cause. This is upsetting to me as I have done distributed computing since 2007 and I would like to continue to do so but I have loaded and operated BOINIC numerous time to test it and have positively ID's is as the cause of my PC lockups. I have dropped a note to the managers of BIONIC's spelling out the problem with dump files and have not had a reply. I hope for the best.

Answer:BIONIC distributive computing manager causing lock up's

I'm using the exact same thing and I haven't notice this problem.

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I was wondering if there is software that can show me what process(s) might be running or causing a program to stop functioning.I am using Cakewalk Sonar 8.3 (audio/midi recording & playback software) on my Dell Inspiron M6400 laptop.  During playback of midi files using VST and DXI synths, playback may stop at any given moment.  It doesn't happen to often.  Maybe once every few hours.  We use this during performances so if this happens during a performance, I must restart sonar.  Fortuneately I do not need to reboot the computer but it still is a problem.  This laptop is used only for my music and is not connected to the internet.  WIFI is disabled and all unnecessary functions have been disabled.  I would like to find a way to see what processes or services are running when Sonar locks up.  It would be very helpful is there is some software that could be running in the background that would identify running processes or services.  In this way, I may be able to isolate what may be interfering with Sonar.Any help would be greatly appreciated.ThanksJan Dell Inspiron M6400 3.06 mhz   1gb  1067mhz ram   Roland UA101 usb external DAW.

Answer:How can I determine what process or driver is causing a program to lock up

Process Explorer...FREE.

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RE: BOINC 7.6.22, with or without VirtualBox 5.0.10

In case you are running distributing computing jobs on you computer such as [email protected] and are experiencing curser/screen freezing with Windows 10 I have found that BOINIC as listed above is the cause. This is upsetting to me as I have done distributed computing since 2007 and I would like to continue to do so but I have loaded and operated BOINIC numerous time to test it and have positively ID's is as the cause of my PC lockups. I have dropped a note to the managers of BIONIC's spelling out the problem with dump files and have not had a reply. I hope for the best.

Answer:BIONIC distributive computing manager causing lock up's

I'm using the exact same thing and I haven't notice this problem.

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I figured I had fixed my computer because I had removed Symantec and therefore savrt.sys, the exploited file. Just now the computer restart I ran bugcheck on it and found that apparently Ntfs.sys caused the restart. If I just run checkdisk will fix the problem?
Microsoft ® Windows Debugger Version 6.9.0003.113 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini062208-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp.080413-2111
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055b1c0
Debug session time: Sun Jun 22 18:01:17.562 2008 (GMT-7)
System Uptime: 0 days 3:31:21.124
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *
******************************************... Read more

Answer:Ntfs.sys Causing Restart

Might as well try it out

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i just got a new comp, and first thing i did was to download the SP2 patch for it but all it did was make my computer not start up and restart before windows loaded, any one know whats causing this?



low cost internet service providers

Answer:xp sp2 crash causing restart

see what you get in safe mode

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I have currently Mcafee anti virus in my Laptop.

I installed Nod 32 program and after completion It got hung up.

So after that I pressed the button on the laptop.

Then i started up windows Normally and it again on welcome screen,

Again I pressed the Button on the laptop And clicked safe mode...

But cannot uninstall even since it was not uninstalling ,

So i DID SYSTEM Restore.

Then everything was fine.

After that 2 hrs approx it restart .

So from that day on every 4 hrs I use the computer it automatically restart.

I cannot take down the error code at Blue Screen Startup

Since its appears very quickly and goes.



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hi i ma from ontario canada and i have lenovo sl500  80gb 1gb  vist home laptop
last week i updated my ram and my hard drive to 2gb /250gb and added windows 7 professional
formating from a dvd went smooth and everything worked perfactly
when i logeed i with my secure password which has a caps lock on and off and on while typing it, it worked with a caps lock led on and off and then on as usuall
i updated my whole windows 7 laptop with required security and hot fixes and i definitly know that caps lock had no trouble till i installed my lenovo thinkvantage update manager and update for required lenovo software like my finger print an all ..first it asked me to update bios --after i update it to new bios which was released recently kept my led for caps lock on for ever
now i am stuck with caps lock on for forever guys
do you know any twik /tune to fix it
most of my passwords are capslock related stuff
i can not use them like i used to use them before without looking at a screen corner where it says capls lock on
i mean why can not i use my caps lock key after updating bios ..why LED stays on all the time ?
please replay your answers to fix it ..or if you have similar issue on lenovo 2746-cto

Moderator note; e-mail address removed to stop the spambots getting it


Answer:bios update is causing problem to caps lock buttom

Hello mate, Try to go in the BIOS and load default setup.After that is trying to reinstall Hotkey.

__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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Hi guys,

A couple of months ago I built a new system and made the jump to Windows 8.

Everything runs great apart from one thing - my secondary hard drive (which is the old one from my old rig) is having issues, which I am now only using for all my less-important programs, and movies, games and general files.

Whenever I open up the drive in Computer or Explorer, it will lock up the window/freeze for 10-20 seconds before returning to normal, in which I can then use it again. It will work for normally for around 5-10 minutes before the lockup returns.

* I have the hard drive split into two partitions. Both do the same thing.

Thanks in advance,

Answer:Secondary hard drive causing freezing issues/lock ups

Hello Josh, and welcome to Eight Forums.

It sounds like you have your power plan settings set to turn off your hard disks after being idle for the 5-10 minutes. The tutorial below can help show you how to turn off and stop this.
Hard Drive - Turn Off Hard Disk After Idle or Never - Windows 7 Help Forums
Hope this helps,

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Hello All,

I have a challange for all you out there. I have attached a blown up screenshot of two MS Word .doc files that have this weird black & white clock icon on lower left hand side it looks like a octogon clock icon, but I have never seen it before. That small black & white icon is on all documents with the following extentions (.xls, .doc, .txt, .rtf) there could be more, but I haven't found it.

Now here is the problem....all of the files with that little icon do not open. it locks up and I have to close the file....sometimes forcing windows to do it form since it isn't closing on it's own.

Anyone seen this?

Answer:Weird MS Office Program on the Actual Icon - Causing lock ups

So I guess by the lack of responses, people are as stumped about this as me?

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id like to know if I can create a lock screen when my computer boots up to completely lock it from a very advanced user? Or any other ideas would be great. I'd like to know when im not home my computer is completely locked from my very spying boyfriend! I live alone, but sometimes he's here while im working. Im using windows 7 home premium. Thanks ahead of time for any ideas

Answer:would know if ican setup a lock screen wheny computer boots up to completly lock it .

Re: would know if ican setup a lock screen wheny computer boots up to completly lock

Don't log in :-D

Use a very difficult password. We have plenty of password generators on majorgeeks.
Enable the system admin account and password protect it.
Those two are probably enough. How advanced is he?

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Everytime I hook up an External USB HD to my computer, after using it for about a minute, it will just do a cold restart. I I've used 2 different USB External HD Cases (I dont know the brands), and 2 different HD's. Both HD works on different comp setups, as do both HD Cases. Whereas reinstalling my OS may fix the problem (since they both work on other comps), I'd rather that be my last resort. I'm running Win XP SP2 (current updates). Just upgraded to an AMD 4200+ X2, Asus mobo, 1gb dual channel ram, etc. The system runs perfectly fine if it wasn't for anytime I want to use a usb external HD case, it'll crash. Mini-usb thumb drives work fine. I've also tried using every single usb port with the cases. I've also tried using them in safe mode. Reformatting doesn't work, which by the way I can only get through a quick reformat before it restarts, otherwise a full format it'll restart at about 5% done. But like said, I've used them (reformatted, and even played games off the HD) on other rigs. Pretty much at my wits end on what the problem could be. Any help would be greatly appreciated. Thanks a ton.

Oh, I also made sure under system performance that "restart computer" is unchecked when an error occurs. Still no error msg though, just cold restart.

Answer:External USB HD causing cold restart. Why??

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Hi All

I have a user who has a Satellite Pro 300 which has been working OK since he got it.
Recently he reported to me that the Laptop keeps restarting. I checked the Laptop out and made sure he is switching the laptop off, which he was doing. I went into the BIOS to see if Wake on LAN was switched on, it was not.

What happens is the user hits shutdown (Win XP with latest updates) the laptop does shutdown but after about 2 -3 mins fires back up.
Before I log a service call I wanted to make sure I had covered all possibilities?

Any suggestions?

Answer:LAN causing restart of Satellite Pro P300

Does the notebook power up if the LAN cable is not connected?

You could also try to disable the Wake up on LAN option in the LAN card properties.
(Device manager -> LAN card -> properties -> advanced tab)

Check how it will work?

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This was working up until this week.
Now when I put my desktop into Sleep, it restarts and in the Event Viewer I see this "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

I tried powercfg -h /off and /on
I used the windows memory tester and it was fine

For some reason when I try to sleep my desktop it thinks the power was cut and just restarts.

It does not BSOD since I do not see it happening the C:\Windows\Memory.dmp is old.

Fast Startup is turned off

Any one have any other ideas to fix it.

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I was working on an EMachine desktop that would not boot. It would come up to the log in, the password was typed in and then it would go back to the log in screen. If I tried safe boot, it would just restart. My customer's girlfriend's cousin said it was because of the battery. I thought that sounded far fetched, but wanted to check with the experts to see if that was possible. I thought on a desktop that the function of the battery was to keep the clock going and it did not have anything to do with the boot process as the electricity would handle that.

Thank you in advance for your feedback.

Answer:Battery causing XP Desktop to restart?

Far fetched? Nay, he fed you nonsense.

Anyway, what OS is this?

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Hi everyone!

Just Installed Vista Bussines. I realy hope it a good idea.
while installing I had alot of problems (had to reinstall a few times), main problem was after the installation. Vista had load up for the first time, and then screen turned black and I could only see the cursor. after a few minutes the computer restarted. a few installation and i discovered that if i push a button on the keyboard (random one) it won't restart but start to work. now that I can get into vista it almost stopped do that.
But now I get more problems
I work on the computer for a few minutes and then there's a pop-up saying something about RPC service failing and svchost shutting down. few minutes/seconds later the computer restarts.
I remembered somthing in XP with turning off windows update but it didn't work.
a few problems that came with (not sure they're related, just started using Vista today):
-long time loading from POST to beggining of windows startup.
- computer still startup as black screen with a cursor in the middle, stuck this way till the computer boots.

will write more and try to add windows log about RPC and svchost.
Thanks alot in advance

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Hi Team,
Writing this post to find an answer to BSOD error in my PC. I have windows 7 in my PC(this was re-installed around 1.5 months back).
I have been facing intermittent BSOD's in my PC since last 2 weeks.

I have tried verifying the dump file using BlueScreenViewer & the driver causing this looks to be ntoskrnl.exe. The error is "Critical_Object_Termination" & error code - 0x000000f4.

I have been trying to find a solution for it, but online search shows there can be couple of reasons for this error including hardware & driver issues. I haven't taken any step yet.

I am new to BSOD's. Can someone please let me know, the exact cause of this error after analyzing the attached dump files. I have also shared screenshots from the BlueScreenViewer.

Also, I see this happening intermittently (sometimes after couple of days), when performing certain tasks like - Scanning PC with installed antivirus(Bitdefender Internet Security I my case), or opening PDF doc. in my browser. Just thought of sharing this info. as well, if there happens to be some connection with this.

Your assistance is greatly appreciated & Thanks in advance..


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ive been having these random restarts in the middle of the night lately and its starting to piss me off. is there like a log file in windows that writes down everything that i do? maybe i can check in there. or a program that will report to me whats wrong once the PC reboots?

Answer:is there a program that can tell you wahts causing your PC to restart on its own?

Perhaps event viewer (control panel -> administrative tools -> event viewer).

You might also be getting blue screens o' death, so disabling automatic restart on errors would be helpful.

Go to system properties (control panel -> system or right click 'My Computer' and go to Properties). In that window click on the Advanced tab and go to 'Startup and Recovery' Settings. Uncheck the 'Automatically restart' box.

Next time the restarts happen, and if it really is error related, then you'll get to see a nice blue screen with some nice debug messages.

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Im posting this on behalf of my bf, he recently bought a second hand computer with on board sound, when he tried to update the onboard sound drivers, the computer restarted and mentioned something about media cable failure, and when he checked 'blue screen view' it said something about Portcl.sys, i have researched this and i read up that its about the sound which is ironic.
he has disabled the sound in the bios on boot-up.
how can he get his sound to work without his computer restarting?
thanks for your help in advance.

Answer:Onboard sound causing restart

From where did he try to update to onboard sound drivers?

Is this system one that was built by an individual or is like an HP, Dell, etc.?

If the onboard sound continues to give issues he could install a relatively inexpensive sound card.

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My X1800GTO arrived yesterday and since I put it in, evertime I restart the PC I get one long beep and three short beeps, and because it is an American Megatrends BIOS this means that some recently installed memory is faulty and could be seated incorrectly.

So before I was going to take the side off and make sure it was in properly I went to get some food and when I came back I could start it up just fine with out any error codes and everything worked.

But, everytime I restart it now I get the error code and have to wait around 15 minutes until I can turn it back on. So, is this not a physical issue? Because I didn't have to touch any of the components.

Any ideas?


Any reply is appreciated.

Answer:X1800GTO causing failure to restart PC

just try reaseating the memoryes you probably hit them or touched them when you installed the vid card.

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I'll post this here, since it seems a little more relevant.

I reinstalled win98 on a compaq. Did this just to get some docs off before trying to use the factory restore discs.

Now, when I re-install the NIC card (what I thought would be the easiest way to get the docs off) it causes the comp to restart. Without the NIC, in safe mode, or with the NIC disabled, it will restart just fine.

If the card is in, or just plugged in, it won't finish loading windows. I can't even select "yes" when it asks me if I want to reinstall the drivers if the card is in.

I've been working on this for the better part of 2 days...


Card is a Linksys LNE100TX. I've downloaded the drivers several times. Originally thought my problem was from incorrect drivers. Downloaded the newest ones and still doesn't work. Comp is a compaq with k6 processor and 56 mb of ram...

Answer:NIC card causing comp to restart.

do you have another pc that you could try and install the card into? it could just be faulty...

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Hello everyone,

Insert any USB device to this computer, Computer keeps restarting and it wont stop doing that until I remove the usb device. I tried with all the usb ports on this computer and problem is the same. Even by hooking up a usb keyboard or mouse, computer wont get to the login screen. it keeps on restarting. It wont even go into 'safe mode'.
Anyone have any clue whats going on and the solution to fix it?

My appreciations in advance!.

Answer:Insert a USB device to this computer, It is going to restart and restart and restart

scroll down to 400, might help.

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Browser: Opera 9

VirusScanner McAffee Virus Sheild Corporate

Whenever I visit a site that has a flash player component such as a banner or an add, the whole workstation locks up for 30 to 40 seconds and the virus scanner is pegged out at 99 CPU. Once a site, any site is loaded that has a flash component, opening additional ones does not cause this to happen again, it only happens on the initial loading of Flash, but is repeatable if the browser is closed. Changing the virus scanner is not an option, it is part of the group policy and I would rather not change my browser, since my other alternative is IE6.

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Hi everyone, We supplied 4 x Lenovo ThinkCentre M93P Tiny Desktops (Model: 10AB003SAU) to a business customer earlier in the year. They are all running Windows 7 64-bit with 500GB 7000RPM SATA drives. Late last week to early this week (approx 17 April 2015 to 20 April 2015) an update came through Lenovo System Update for Lenovo Active System Protection V1.0.0.21 which the customer installed on all four of their systems. Since then, all four systems have been hanging & locking up during use & then require a hard reset for the systems to be usable again until the problem reoccurs next time then the same thing over & over. I spent a heap of time going over the systems trying to work out the cause of this issue which has cost me an absolute fortune in lost productivity & lost revenue. It also lost the customer a lot of time & renenue due to the systems being problematic over a number of days. Thanks very much Lenovo! Won't get any of that time or lost labour back! Customer is furious with both us & Lenovo over this matter, we will likely lose future business due to this. Hoping this may save someone else a major headache if they see this post early enough as I assume problem would be relatively widespread if people are using Lenovo Update. If anyone else has or had this issue recently then please comment. Very disappointed with this probl... Read more

Answer:** Lenovo Active Protection System V1.0.0.21 Causing Windows 7 64-bit to randomly lock up **

I just had the very same problem with a 10A5 0006 (M93 without "p"). Customer reported the issue on Friday, 8th of May after apparently suffering silently through the issue for a few days already, saying that it becomes worse, and that he has to restart the machine sometimes every quarter of an hour. Thankfully customer was able to say that the problems started in the last week of April already, and indeed, on the 16th the machine last installed Windows Updates, and on the 19th the aforementioned Active Protection Of Doom I already began back tracing (read: uninstalling one by one) the updates from that day when I stumbled over your post. In all fairness, I would probably not have even touched the Lenovo update, thinking first of a MS foobar. This post saved me from having to invest several hours of time, not to mention that I will be now prepared if the next machine with the similar issue comes around the corner (I need to service roundabout 50 M93p's from the last half year, I betcha there will be more) Thanks 

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Another way to put it: No graphics driver for Windows 10 64-bit is working! I noticed the laptop one day started to freeze when clicking on things in the task bar, or system tray, and boots very slowly.  It freezes for about 10 to 30 seconds before becoming available again.  Through a LOT of troubleshooting I was able to determine it was being caused by the graphics driver.  Windows 10 has a "helpful" feature of upgrading your drivers (even if you turn it off) and this laptop obviously doesn't like the one that was chosen for it. The graphics driver package (sp71870) for this model does NOT contain a valid graphics driver (at least it doesn't detect the adapter during install).  I tried to download the latest driver directly from AMD and it's the one causing the problem!I opened a ticket with AMD and they were unable to assist and asked that I contact HP instead.  Can't open a ticket as this thing is now out of warranty (of course). If I attempt to remove/roll back the driver it causes problems with Windows where explorer.exe crashes over and over again. Please help! Laptop is unusable! HP Pavilion 14-n014nr8GB RAMWindows 10 64 bit Home - Version 1607 - Build 14393.447CPU: AMD 14-5000 APU with Radeon HD GraphicsDisplay Adapter: AMD Radeon HD 8330 - Driver version causing the problem is (9/16/2016)

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I'm working with 3 usb devices at a time: mouse, printer, and credit cards reader. From time to time my usb stucks - I can't operate any of the connected usb devices. I can operate the mouse by the notepad. My only solution is to re-start the kotop.

Answer:USB devices lock-ups Have to restart Laptop

Are you running the USBs from a powered hub?

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im having a problem playing my old dirt track sprint cars game. now when i play it, eventually it will freeze on me and i have to restart my pc. it isnt the rom im assuming because it does it in different spots each time im playing. anyone know what the deal is.

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im having a problem playing my old dirt track sprint cars game. now when i play it, eventually it will freeze on me and i have to restart my pc. it isnt the rom im assuming because it does it in different spots each time im playing. anyone know what the deal is.

Answer:pc will lock up during game & forced to restart

System Specs please
btw thats a older game it may not run well on Xp

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when I try to lauch Adobe Premiere Elements 2 it causes my new A100-756 to restart, yet it works fine on my husband's A110-276 any ideas why?

Answer:Adobe premiere elements 2 causing restart

Please check this thread about very similar problem:

Hope it helps

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So, when Mists of Pandaria came out, I replaced my video card to use the game better. Video improved dramatically with the GTX 550Ti card installed but I've noticed that when I log into WoW now, my fan ramps up and my computer has started hard crashing and restarting in the middle of game play. I updated all the drivers but it's still happening.

Suggestions? Has someone run into this before? The problem seems to be getting progressively worse.

Answer:GeForce GTX 550Ti causing system restart in WoW

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I keep getting an error message that something is causing my Windows Vista to shut down. I have traced this to a Real Player dll---rpbrowse record dll

Now can I delete this dll from the Real Player files without causing any damage??

All I can do now when the message comes up is to choose let Windows find a solution and restart.

Answer:Real Player dll causing Windows to restart

Uninstall RealPlayer.

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so recently i had my webstar modem installed but since then, my comp has been restarting on its own every now and then. its done this at least 10 times within the last day and a half. when it does start again, theres an error stating windows cannot find blah blah blah. then it tells me at different times that the error is coming from my printer and from the webstar modem. this has only started happening since the installation of webstar. can anyone help me pls?

Answer:webstar modem causing desktop to restart

click hereAnd see if it helps.

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After months of frustration I have finally pinpointed the cause of my programs losing focus. After quickly looking at my processes today every time my Firefox lost focus, I glimpsed "Restart.exe" and confirmed that this program runs for about 10 seconds causing loss of focus of any program that I am running then it disappears. This is very annoying when gaming or typing (I have had to reclick this window 5 times already while typing this paragraph).

This program will run about 50 or so times in a row for 15 min (aprox), then I might not notice it happening again for days or weeks. Just now it has been running every 2 min or so for the last 30 min although the timing seems to be random ~ it can happen every 20 secs and once I noticed it happening every time I stopped typing for a few seconds. I would love to know what it is and how I can stop it. If I am quick and try to remove it from my process tree, it sometimes will not let me (I get an error message) unless I remove it as soon as it pops up (which involves me staring at the task manager.

Any ideas?

Answer:Restart.exe causing loss of focus ~ Virus?

I figured out what it was...not why...

It is part of the logitech desktop messenger. I found the file and renamed it, now I occassionaly get a pop up telling me that "restart.exe" cannot be found and this message stays in the background....alot less annoying.

I posted on the Logitech forums, not reply as to what it is.

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