Computer Support Forum

Unexpected Shutdown - Problem Event Name: BlueScreen

Question: Unexpected Shutdown - Problem Event Name: BlueScreen

My computer continuously shutdowns every hour or so without any warning. When the computer loads back up a message pops up telling me that I have had an unexpected shutdown. If I click on more information it shows me what the error was (I have the error message copied if you wish to see it) but it makes no sense to me.

I have looked around for a solution but my error message is different to everyone elses.

If anyone could help me with this problem it would be much appreciated, thank you in advance.

Specs:

OS: Windows 7 Ultimate 64-bit
Processor: Intel Core 2 Duo
RAM: 2GB
Graphics card: ATI Radeon X1600 Series
Previous OS: Windows XP Media Center Edition

Lee.

Relevance 100%
Preferred Solution: Unexpected Shutdown - Problem Event Name: BlueScreen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Unexpected Shutdown - Problem Event Name: BlueScreen

@ttran

Sorry, I will do that now.

Thank you

@Marvel Varghese

I am certain it's not the beta, I bought Windows 7 Ultimate.

9 more replies
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Getting shutdowns approx. every other day. Every time gets BlueScreen event.
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

I am attaching the .exe zip file obtained by the DM log collector. Thanks much for your help

Got another unexpected shutdown with the event: bluescreen. Any help would be greatly appreciated.

Answer:Computer shutdown with problem event BlueScreen

Quote:
fffff880`02b62978 fffff880`047a9a9aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfwfpf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
bdfwfpf+0xca9a


Uninstall BitDefender. At least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Report us for any further BSOD.

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I don't actually get a blue screen, but on the Problem Event Name, it lists bluescreen, so I'm not sure if I should post this here or not, but here are the details:






Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80085294F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112712-23322-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-48282-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


When I click check for solution, it acts like it's checking for a minute or two, closes, and nothing shows up.

I've made sure my drivers are all up to date, I've tried reformatting, I've made sure Windows is completely up to date, etc, etc, etc. Not even sure what's left to try at this point. Thanks in advance for any help.

Answer:Unexpected shutdowns/BlueScreen event name

Sorry for double post, but figure I would add that for the past 4 or 5 hours I've left it in safe mode and it has not crashed. Also, this is a brand new custom PC(bought, not built myself). Only been using it today.

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Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

Answer:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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Hello, so I have had this issue twice today. Initially in the wee hours in the morning for I left my computer running, mining bitcoins. Then later this evening playing fear 3. Neither should have stressed out my computer enough to cause it to shutdown. Although
both tasks do require quite a lot of resources.
I'll list important dump file information for the second instance:
Bug Check Code: 0x00000124
P2: fffffa80`071968f8
Caused By Driver: dump_ataport.sys
Caused by Address: dump_ataport.sys+1b63730
Crash Address: ntoskrnl.exe+4b09cc

Here is my sysinf......
Time of this report: 6/29/2012, 20:20:36
       Machine name: USER1-PC
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 08/24/10 17:44:48 Ver: 08.02
          Processor: AMD Phenom(tm) II X4 840 Processor (4 CPUs), ~3.2GHz
             Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
          Page File: 1967MB used, 14411MB av... Read more

Answer:Unexpected Shutdown (Bluescreen)

Hi,


Based on the dump files, it seems that the issue is related to AuthenticAMD.


Therefore, please let us know if your computer is overclocking. If so, please try resetting your processor to standard settings and see if that helps.


If issue persists, here are more troubleshooting steps for your reference:

1. Check none of the hardware component is overclocked.
2. Ensure that the machine is adequately cooled.
3. Update all hardware related drivers to the latest.


Hope this helps.

Jeremy Wu
TechNet Community Support

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Hey there,

So I recently did a custom install from vista to w7 pro 64-bit. I have updated all drivers and I have not had any problems except for one fairly big issue. Every time I leave my computer, I come back and it is turned off. I am assuming this problem happens during sleep or hibernate. When I turn my computer back on I receive the "Windows has recovered from an unexpected shutdown" error. The problem details are as follows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 100000ea
BCP1: FFFFFA80064568C0
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\122409-20592-01.dmp
C:\Users\Mark\AppData\Local\Temp\WER-1262656-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I have attached a zip of my dump files and am looking for any help I can receive to fix this problem. Thanks in advance!

Mark

Answer:Unexpected shutdown - bluescreen

Oh and I have Toshiba Satellite PSAG4U-08D02H. 4 GB Ram and an Intel(R) Core(TM)2 Duo CPU. T9300 @ 2.5 GHz

5 more replies
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I was reading a few other posts, but wasn't able to solve my problem (which others seem to be having). I was wondering if someone could take a look at my codes down there and see what's up.

Dell Inspiron 1545
Vista SP2

I recently compressed my C: drive and updated my iTunes (which I also uninstalled, hoping it'd help, but it hasn't)

Anyway, any help would be appreciated; I've included the error code & messages below:

Windows has recovered from an unexpected shutdown.
Windows can check online for a solution.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: C0403D98
BCP2: C0000185
BCP3: B8C7F860
BCP4: 807B3A9A
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini052412-03.dmp
C:\Users\Elise\AppData\Local\Temp\WER-78250-0.sysdata.xml
C:\Users\Elise\AppData\Local\Temp\WER9F1B.tmp.version.txt

Thanks!

Answer:Unexpected Shutdown [BlueScreen]

I recently compressed my C: drive ...Oh dear .... bad idea! Why did you do this? Did you do this before the problem (BSOD) arose?If you are running out of free space on C: drive, then you should move unnecessary files off that drive and to another storage media.
The minimum free space that you should ever let your Windows system drive get down to is 15%.
You should aim to keep at least 25% free space.Then return the drive to an uncompressed state.Is there any sign of malware on the system, or have you had to deal with a malware infection on the system recently?If the above steps do not resolve your problem and there is not likely to be a malware issue, then continue with the following to resolve a problem with BSODs ...Let's collect some more information: I'll have a look at it and help you try to resolve the problem. Please follow the instructions: BSOD Posting Instructions: Windows 7 - Vista(Note: When you run BSOD_Windows7_Vista_v2.64_jcgriff2_.exe, it will also run autoruns.exe ... and both need to be in the same location!)... with one exception in the following line:"4. Zip up the entire output folder + PERFMON and attach the zip file to your next post."The BC forums will allow a total attachment size of only 512 kb (and what you need to attach will exceed this limit). Please upload the zip file to a file sharing website of your choice and and post a link to it in this thread so that we can access your uploaded zip file. I will have a look at t... Read more

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Thanks in advance for any help you can provide me. I have been dealing with this error and can't seem to correct it. Here's my information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA800731CB60
BCP4: FFFFF80004C473D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I am uploading the dmp file
https://onedrive.live.com/redir?resi...hint=folder%2c.
please please help.
my wifi is also disconnecting.

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I've had several of these "blue screen of death" shutdowns" in the last couple of weeks. I'm trying to figure out if it's a software or hardware issue. The computer is a 10 year old HP running Vista. I'm backing everything up, just in case...figure I'll need to buy a new one soon. My major concern is our Comcast email account as the Win 10 email is useless, but that's another issue. If anyone has any suggestions for trouble shooting these shutdowns, I'd appreciate it.

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I've had several of these unexpected shutdowns on my 10 year old HP running Vista in the past couple of weeks. I'm wondering if there is any way of telling if this is a software or hardware issue. I know it's time for a new computer, but I really like Vista better than Win 10, which I running on the laptop I'm using right now. One of my main concerns is email continuity. We've had the same Comcast email addresses for years. Some on this forum have suggested Thunderbird, which I'll probably try if I have get a new PC. But for now, I'd like to get this "blue screen of death" issue resolved, if possible. Any troubleshooting ideas would be appreciated.

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I've had several of these unexpected shutdowns on my 10 year old HP running Vista in the past couple of weeks. I'm wondering if there is any way of telling if this is a software or hardware issue. I know it's time for a new computer, but I really like Vista better than Win 10, which I running on the laptop I'm using right now. One of my main concerns is email continuity. We've had the same Comcast email addresses for years. Some on this forum have suggested Thunderbird, which I'll probably try if I have get a new PC. But for now, I'd like to get this "blue screen of death" issue resolved, if possible. Any troubleshooting ideas would be appreciated.

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Please help
it first happened when i was playing my dsi
the 2nd time it happened i was using the computer

Answer:windows has recovered from an unexpected shutdown - BlueScreen

Hi and welcome to TSF please follow the instructions here http://www.techsupportforum.com/foru...ta-452654.html

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Anyone out there able to help me with this issue:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880130CD2EC
BCP3: FFFFF88008211950
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041915-75566-01.dmp
C:\Users\jkfulton\AppData\Local\Temp\WER-167123-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any help would be greatly appreciated!!!!

Thanks!

Answer:Windows recovered from an unexpected shutdown, Bluescreen

Click on button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

4 more replies
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Hi, I have an Ideapad Y530 that experiences frequently unexpexted shutdowns, most of time with a bluesceen.Sometimes, it's freezed and I have to reboot.I don't know if it's related, but sometimes,  after sleep mode, the screen stays black, sometimes the screen settings change bytheir own... That can appear on battery mode or power mode, saver, balanced or high performance. I cannot related it to a specific reason... I just bought this laptop 3 months ago and this is the worse I had, ever...  Here are some examples :  Problem signatureProblem Event Name:    BlueScreenOS Version:    6.0.6001.2.1.0.768.3Locale ID:    1033Files that help describe the problem (some files may no longer be available)Mini051909-01.dmpsysdata.xmlVersion.txt View a temporary copy of these filesWarning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.Extra information about the problemBCCode:    9fBCP1:    00000003BCP2:    851CB5A0BCP3:    86ACB030BCP4:    86C7CE00OS Version:    6_0_6001Service Pack:    1_0  --------------------------------  Problem signatureProblem Event Name:    BlueScreenOS Version:    6.0.6001.2.1.0.768.3Locale ID:    1033Files that help describe the problem (some fil... Read more

Answer:Y530 unexpected shutdown, bluescreen, minidump

When you turn your laptop on wait until "Lenovo" disappear from screen and immediatly press F8 five or six times (to be sure). You'll see advanced boot options. Chose "disable automati restart on windows crash". Next time when you have BSOD it will stay on screen as long as needed. Needed for taking a picture of screen and posting here.





//help will save the world

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I've had several of these unexpected shutdowns on my 10 year old HP running Vista in the past couple of weeks. I'm wondering if there is any way of telling if this is a software or hardware issue. I know it's time for a new computer, but I really like Vista better than Win 10, which I running on the laptop I'm using right now. One of my main concerns is email continuity. We've had the same Comcast email addresses for years. Some on this forum have suggested Thunderbird, which I'll probably try if I have get a new PC. But for now, I'd like to get this "blue screen of death" issue resolved, if possible. Any troubleshooting ideas would be appreciated.

Answer:windows has recovered from an unexpected shutdown - BlueScreen

Please read BSOD Posting Instructions & How to upload files

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windows has recovered fro unexpected shutdown


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80062ACA10
BCP3: FFFFF8000492D518
BCP4: FFFFFA800BE6A750
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101311-26832-01.dmp
C:\Users\user\AppData\Local\Temp\WER-92695-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:BlueScreen windows has recovered fro unexpected shutdown

Hi.

Follow these steps and upload here the crash\bsod

http://www.sevenforums.com/crashes-d...tructions.html

9 more replies
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Hi all,

New to the Forums so would appreciate any help on offer!

I have just purchased a new HP Pavillion dm3 laptop running Windows 7 64Gb. It has an AMD Athlon Neo X2 dual core processor.

Immediately after the initial setup (only within the past 24 hours) I have experienced various instances where the computer goes to a blue screen with various different scrolling diagnostics and actions before shutting down and restrating itself.

Upon reboot a message box appears with the heading:

'Windows has recovered from an unexpected shutdown'

In the box is the following information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80047EF038
BCP3: 00000000F6002000
BCP4: 000000000000017A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\123110-33259-01.dmp
C:\Users\Leon\AppData\Local\Temp\WER-2016936-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

If anyone has any ideas or suggestions as to how to repair this issues then that would be greatly appreciated.

Many thanks in advance and regards

Leon

Answer:'Windows has recovered from an unexpected shutdown' - BlueScreen

Check for any driver updates on the HP website.

1 more replies
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Hi guys,

So my HP Envy 14 has started to randomly shutdown and restart...it occurs almost every 30 to 50 minutes. Here is the error I get when the computer loads again:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 000000000000002C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88002C3233B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040312-30123-01.dmp
C:\Users\MA\AppData\Local\Temp\WER-315746-0.sysdata.xml

More Specs:
-Windows 7 Home Edition 64-bit
-HP Envy 14, bought and received July 2010 (so almost 2 yrs old)
-ATI 5650 HD 1GB
-8 GB RAM (upgraded from 4 GB RAM on July 2011)
-Core i5 450 M CPU

All original, have not clean installed my PC...I also uploaded the minidump files!
Thanks! Any help would be greatly appreciated...I'm dying of STRESS...seriously...

Answer:Windows has Recovred from an Unexpected Shutdown (BlueScreen)

1.Your crashes point to Eset.
Please remove it for testing purposes.
{Yours is from 2010 and there seems to have been a lot of these of late and I suspect an update is the root cause.}

http://download.eset.com/special/ESETUninstaller.exe

2. Replace with MSE.

Microsoft Security Essentials - Free Antivirus for Windows

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When i play some music with BSPLAYER or When i play Lineage II and using Ventrilo with microphone the same time WINDOWS VISTA ULTIMATE 86X CRASHES WITH A DISTURBING NOICE AND RESTARTS. AFTER RESTART I HAVE THIS MESSAGE:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1032

Additional information about the problem:
BCCode: d1
BCP1: A0EBE000
BCP2: 00000005
BCP3: 00000000
BCP4: 8C975A45
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini041507-01.dmp
C:\Users\PiratisGR\AppData\Local\Temp\WER-82640-0.sysdata.xml
C:\Users\PiratisGR\AppData\Local\Temp\WERAE0D.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

My Sound Card is Sound Blaster Audigy 4
My Video Card is ATI RADEON X800 series

PLS HELP ME WHAT I HAVE TO DO???
 

Answer:System Recovered From Unexpected Shutdown - Bluescreen

Do you have the latest drivers for your soundcard installed from the Creative Labs site? Also, is the software you're using definitely OK in Vista (I'm not familiar with those packages)?
 

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Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 80.77%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
Relevance 80.77%

Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

The event viewer offered the following clues:

Event ID 109
The kernel power manager has initiated a shutdown transition.
Shutdown Reason: Kernel AP

Event ID 1074
The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment:
I would be very grateful to hear back from members who have solved this problem.
Thanks!

More replies
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I plug in a flashdrive, scan it, copy a few files, pull it out (it had 3 files on it, never have viruses. Never.). Windows suddenly decides to shutdown. Waited :30 sec, rebooted, logged in and went to Event Viewer>System and filter for 6008 events. Zero, no listings. Can't find anything in the past 20 minutes that looks like a shutdown.

What gives? How can Event Viewer not show the shutdown? How can I find out what the burp was? I've had no issues lately (since a new card in July), Windows has been flawless. I hate it when Windows does something like this and I can't track it down.
Thanks in advance for any interest,

Surviver

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Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &#... Read more

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Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

Answer:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &n... Read more

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Relevance 78.31%

I just rebuilt with a new motherboard, new Intel 6600K, and new RAM. It's assembled on a table top rather than in the case. All other parts are from an earlier build but believed to be in good shape.

I went to sleep about 14 hours ago with my PC still running. I was doing a backup job that would take a few hours, so I just slept.

6 hours later I woke up and notice that the CPU fan is not spinning. Panic. I didn't know if the motherboard had failed, the fan had failed, or even if the PC was running. Nothing displayed on the monitor.

I shut down and rebooted successfully, getting the "Windows did not shut down properly error".

Looking at logs, I see that the backup job completed at 1236 pm and that the Windows shut down at 1237, one minute later. Coincidence? Maybe.

Windows Reliability History gives no info beyond mentioning the unexpected shutdown.

Event Viewer may have more info, but I'm not familiar enough with it to find anything useful.

Do you have any specific help on Event Viewer?

Also interested in any ideas you may have on the cause.

The local power company says there were no failures today in my area.

The PC appears to be working OK for the last 8 hours since I restarted.

The backup job did in fact complete successfully. All files were copied as expected.

I re-ran the backup job to see if the PC would shut down when it finished a second time. It did not.

The new hardware has less than 100 hours of time on it and I need ... Read more

Answer:Event Viewer help? Need to diagnose unexpected shutdown on new build

I would run a memtest with the new RAM.
RAM - Test with Memtest86+

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Hi,
 
My desktop had been failing to wake from sleep (needing a restart everytime) since I installed the Windows 10 Anniversary update. Last night, I updated the chipset, intel graphics, and nvidia graphics drivers to their latest versions. Since last night, I have had three unexplained shutdowns after putting my pc to sleep. In event viewer, I am getting the 6008 error. 
 
My specs are
 
http://speccy.piriform.com/results/PepJcmtf23xATPNdl6YHn3L
 
Thanks for your help, and let me know what other information I might need to provide. 
 
 
Ciaran

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Hi there,

I have had this PC for about three months and this is something that happens about 3 times a week. I'll come into the room and try to get it out of sleep mode, and then realize it has shut down yet again. When I check the details, here's what I get. I'm not a computer technician but it would be great if someone could take a look at this and see if they can determine the cause.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8006E47060
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8004DF4C10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040110-43680-01.dmp
C:\Users\Miseta\AppData\Local\Temp\WER-72649-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:BlueScreen event and random shutdown

Hello Welcome to SF,

Please post us the Dump file http://www.sevenforums.com/crash-loc...d-problem.html

Good Luck,
Captain

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This has been happening periodically for several weeks It doesn't happen every day so I have been just restarting and continuing on. It seems to happen when the desktop is not even being used. (i.e. middle of the night). Power settings are to never sleep. I've been running core temp because somewhere I saw that it might be related to a thermal event, but that doesn't seem to be the case here. I am not seeing much in the event log other than the event 6008, unexpected shutdown (with no other details). I am not getting bSOD minidumps either in the c:\windows\minidumps folder even though I do have this setup in system security. I've attached the dump files so hope that one of you can help me take a look to see if you can help me to figure it out. The last 6008 was earlier today around 2 AM PDT. Right now I am running chkdsk to see if that turns up anything. Any help appreciated. Thanks.

Edit: see updated dump file in post #3

Answer:Event 6008 unexpected shutdown Win7 Ultimate 64bit

There are numerous files missing from your upload, please run the tool again and wait for the files to be gathered then upload

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Windows has recovered from unexpected shutdown

Vista Home with Blue Screen of death.
I have a HP C2U 1.86MHZ, 6G RAM, 320G HD
OS: Vista Home.
recently I have been getting the Bluescreen 3 -5 times a day.

Please help me analyze the dump file and find out the problem.
I know by sending the report to M$ will not solve my problem.

From other post, I think you guys are great at this.

Thank you

Merry Christmas.

Answer:"Windows has recovered from unexpected shutdown" BlueScreen

can someone help me please ?

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Please help meProblem started after adding new RAMAfter crashing when system restarts it gives me below error:hyper transfer flood error occurred on last boot.And when i login this message comesProblem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033Additional information about the problem: BCCode: 124 BCP1: 00000000 BCP2: 868B14DC BCP3: 00000000 BCP4: 00000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1Files that help describe the problem: C:\Windows\Minidump\091613-20014-01.dmp C:\Users\[email protected]\AppData\Local\Temp\WER-54147-0.sysdata.xmlRead our privacy statement online: http://go.microsoft.com/fwlink/?lin...If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txtsystem specificationsamd sempron(tm) 145 processor 2.85GHZ4GB DDR3 RAM ( 2+2)windows 7 32bit OSand no service packs...

Answer:Problem Event Name: BlueScreen (bluescreen)

Is it still the same if you restore the RAM to what it was before?Always pop back and let us know the outcome - thanksmessage edited by Derek

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 82AA1A3A
BCP3: 97F6790C
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052911-15163-01.dmp
C:\Users\PC\AppData\Local\Temp\WER-25303-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


what causes this?
i don't know what to do.. please help...
thanks :)ㅠ.ㅠ

Answer:problem Event name: bluescreen

You obviously have a minidump created by this crash for a proper analysis of the problem we will need you to follow these instructions.
http://www.sevenforums.com/crashes-d...tructions.html

In fact the only thing I really need is the
C:\Windows\Minidump\052911-15163-01.dmp
zipped up and attached to your post.
the additional information provided by following the steps at the link above would help more, but they are a absolute requirement.

1 more replies
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hey all,

i just recently installed windows 7 64bit version ... and ever since i have been having trouble where my computer just freezes. i never had a problem when i was on vista.

what usually happens is that i loose wireless connection, then everything slows down if i try to shutdown the computer will just stay on the shut down screen. the only thing i can do i manually shutdown (keeping hold of the power button).

once restarted i get the following error

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800521C8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\110109-22308-01.dmp
C:\Users\c11ada\AppData\Local\Temp\WER-39827-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

can some one please help me

Answer:Help Please ... Problem Event Name:BlueScreen

  
Quote: Originally Posted by c11ada


hey all,

i just recently installed windows 7 64bit version ... and ever since i have been having trouble where my computer just freezes. i never had a problem when i was on vista.

what usually happens is that i loose wireless connection, then everything slows down if i try to shutdown the computer will just stay on the shut down screen. the only thing i can do i manually shutdown (keeping hold of the power button).

once restarted i get the following error

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800521C8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\110109-22308-01.dmp
C:\Users\c11ada\AppData\Local\Temp\WER-39827-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

can some one please help me


hi cam you go to c:\windows\minidump, zip the dump file and upload it for us to debug

tannks

Ken

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Relevance 67.65%

I have Win7 for my OS, and sometimes when I start my computer, it has a blue screen then it goes on an endless loop of startup, bluescreen, a black screen with an option to start with previous setting or start windows normally and then it just restarts. To get in I have to press the power button to restart and it works fine. After I press it and login this appears:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 0000000000111AA8
BCP3: 0000000000000002
BCP4: 00000000001116A7
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070410-33353-01.dmp
C:\Users\Chen\AppData\Local\Temp\WER-65161-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Anything else you guys need?

Answer:Problem Event name : Bluescreen

Quote:
STOP 0x0000004E: PFN_LIST_CORRUPT

Usual causes: Device driver, ?memory
STOP 0x000000C2: BAD_POOL_CALLER
Usual causes: Device driver, ?Memory
STOP 0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,


Among the dmp files, there is one exception code whic is ffffffc0000005, which might suggest memory corruption. Please download third party called memtestx86, burn it to CD and let it run for at least 5,6 passes.

Also, In looking through your driver, I can see that you use both Symantic antivirus as wells as AVG. I don't recommend you to do that, I used to do that and I couldn't even recover my system (not kidding).
I see that you have AVG anti virus installed. AVG is known to cause BSOD, on some systems. I suggest that you uninstall it while trouble shooting using the uninstall tool > Info > Tool (32bit) - Tool (64 bit). If you have AVG Identity Protection installed, uninstall it also >Info > Tool. I recommend that you install MSE and make sure Windows Firewall is turned on.
Use this to remove Symantec Antivirus (for testing):
ftp://ftp.symantec.com/public/englis...moval_Tool.exe


Code:
BugCheck 4E, {99, 111aa8, 2, 1116a7}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )

Followup: MachineOwner
---------
BugC... Read more

3 more replies
Relevance 67.65%

Problem Event Name: BlueScreen

OS Version: 6.0.6002.2.2.0.768.2

Locale ID: 1033
 

Answer:Problem Event Name: BlueScreen

what is on the bsod
 

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Hi, when my laptop wakes up out of sleep mode, it freezes, and other times when I restart it freezes at the "Starting Windows" splash screen. At times safe mode won't even work, and only after a few hard reboots, my laptop boots. I have attached:

1. The error on startup (BlueScreen)
2. .dmp files
3. PERFMON html file

These are all contained in the "BlueScreen INFO.zip" file.

Thanks for the assistance!

Answer:Problem event name: BlueScreen

The SPP Notification Service has some problems - this is related to Software Licensing.
Are you sure that you have a legal copy of Windows and that it's properly activated?
Just FYI - If this is an illegal copy of Windows there's no telling what's causing the problems - and we can spend weeks looking for the issues without solving anything.

The VNC Server Version 4 also has issues. Please uninstall it and don't reinstall it until we're done troubleshooting.

There are a minimum of 55 hotfixes available for Win7, your system only has 48. I'd suggest visiting Windows Update and getting the rest of the updates immediately.

All of the errors are STOP 0x124 (more info here: BSOD Index )
This is an error that your CPU reports to Windows, and as such there's not much information that's readable.
These errors are mostly hardware problems, with compatibility issues coming next, then Windows issues, then 3rd party driver issues (not everyone agrees with this).

So, start by checking your hardware for issues - wiggling cards, checking cables, testing hardware, etc
Also check for compatibility of your hardware and software at this website: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

As is typical with most HP systems, there are a number of outdated drivers on your system. Please visit the HP website and update the motherboard/chipset drivers and the storage drivers for your system. Here's a link to the typical drivers... Read more

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Relevance 67.65%

Hi,

every 10 to 15 minutes later my pc automatically restart. here is the problem:

OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002C53EC0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090910-15522-01.dmp
C:\Users\Kazi Reazul Haque\AppData\Local\Temp\WER-56768-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

i have attached the minidump file. pls help me to fix this problem

thanks in advance

Answer:Help! Problem Event Name:BlueScreen

both .dmp files run though debugger come up as a 0x7F which in my experience is Low-level hardware corruption, such as corrupt memory (RAM), Mismatched memory modules and or a malfunctioning motherboard ?

I would first suspect out of date drivers as most of yours appear to be from July of 2009 and I can see Dell offer drivers from 2010

for instance tdx.sys a component of your network driver is a year out of date

please go to Dell Studio XPS 1647 and update all of your drivers, if you use the service tag you can have dell identify your laptop and tell you which drivers are available

also please check your Bios version ?

let us know how it goes

4 more replies
Relevance 67.65%

Hi,
I need help how to resolve this problem
I've attached the .dmp file.

Regards

Answer:Problem Event Name: BlueScreen

The cause of your blue screens is seems to be NIPALK.sys which is a driver for National Instruments NI-PAL.

The NI-PAL drivers appear to be incompatible with Windows 7.

You could try uninstalling them and rebooting, to see if that helps.

1 more replies
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Hey guys,

so I restarted my computer for some software update. When it boots up again I get NDTLR not found (or something to that effect). So I unplug my external hard drive and ctrl alt delete. When it boots up again it gets to the sign in screen and then red and green lines appear and the system crashes and reboots. So i reboot in safe mode and I get:

Problem event name: BlueScreen
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 6153

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880010DD5D6
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Attached is all my .dmp files from my mini dump.

Any help would be much appreciated, thanks.
Gurphy.

Answer:Problem Event Name: BlueScreen

  
Quote: Originally Posted by gurphy


Hey guys,

so I restarted my computer for some software update. When it boots up again I get NDTLR not found (or something to that effect). So I unplug my external hard drive and ctrl alt delete. When it boots up again it gets to the sign in screen and then red and green lines appear and the system crashes and reboots. So i reboot in safe mode and I get:

Problem event name: BlueScreen
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 6153

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880010DD5D6
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Attached is all my .dmp files from my mini dump.

Any help would be much appreciated, thanks.
Gurphy.


You appear to be getting a STOP 0xD1 error, which is defined by Microsoft as follows:






Quote:
A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high.

This bug check is usually caused by drivers that have used improper addresses.


You can get more information on how to fix this from Microsoft: Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL.

Are you able to boot into Safe Mode? If yes, then boot to safe mode and uninstall and new drivers and/or software that you have recently installed prior to this problem.

You might also want to try using System Restor... Read more

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I'm having a problem with my computer appearing to shut off and becoming unresponsive.

I usually keep my laptop on most of the time, just shut the lid to turn the screen off. But often times when I re-open it, the screen won't turn back on, and everything becomes unresponsive; until I press the power button at which point it shuts off, and restarts asking me if I'd like to start in safe mode.

Here's the error that comes up once I restart:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 7a
BCP1: FFFFF6FC50090938
BCP2: FFFFFFFFC0000185
BCP3: 0000000056B32880
BCP4: FFFFF8A012127000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090113-29874-01.dmp
C:\Users\Kyle\AppData\Local\Temp\WER-95082-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

If I need to go and grab those files to help diagnose the problem let me know, and I can. Any suggestions would be fantastic!

Answer:Problem Event Name: BlueScreen

Please follow the tutorial fully:Blue Screen of Death Posting Instructions

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Relevance 67.65%

please help me..


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: 80000003
BCP2: 8C9B9B6C
BCP3: 807E41B8
BCP4: 807E3D90
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021611-36250-01.dmp
C:\Users\F-S\AppData\Local\Temp\WER-56750-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Problem event: BlueScreen....

  
Quote: Originally Posted by albaface


please help me..
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: 80000003
BCP2: 8C9B9B6C
BCP3: 807E41B8
BCP4: 807E3D90
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021611-36250-01.dmp
C:\Users\F-S\AppData\Local\Temp\WER-56750-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
E... Read more

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Relevance 67.65%

Anybody knows whats goin on?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800030E1436
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Answer:Problem Event Name: BlueScreen

Welcome

BSoD Analyze






Quote:
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility


Software concerns:

Code:
Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public
Start Menu\Programs\Norton Internet Security Public:Start Menu\Programs\Norton Internet Security Public
Daemon Tools & Norton are known cause of BSoDs. Please uninstall them.

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes - The Free version
Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

See if your system is stable.

Download and install all updates from windows updates including Service Pack 1 (Must!)

Code:
Version 6.1.7600 Build 7600
Check for an update on your BIOS version.

Code:
BIOS Version/Date American Megatrends Inc. P1.00, 09/12/2009
Run the system file checker to repair any damaged files within windows:
SFC /SCANNOW Command - System File Checker

Then run disk check to make sure your hard drive is good:
Disk Check
Let us know the results and further dumps if any.

3 more replies
Relevance 67.65%

Hi I got a new laptop a yesterday. It was working ok but today whenever I try to connect to wifi network it turns off and re-boots with this message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88003D0C70E
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072110-15069-01.dmp
C:\Users\Colin\AppData\Local\Temp\WER-40154-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I cannot access the internet on the laptop so can't download the BSOD app.

Its windows 7 x64
original installed
OEM

I've attached filles in the minidump folder

Answer:problem event name bluescreen

Welcome to SF!

This is a quite simple fix. ZoneAlarm is causing BSODs, no surprise. It is well known for causing problems in Vista and 7.

Uninstall it, and then run this removal tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe

Install Microsoft Security Essentials instead.

...Summary of the Dumps:
Code:
BugCheck D1, {8, 2, 0, fffff88003d1170e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
??????????????????????????????????????????????????????????????????????????????????????
BugCheck D1, {8, 2, 0, fffff880046c370e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
??????????????????????????????????????????????????????????????????????????????????????
BugCheck D1, {8, 2, 0, fffff8800603470e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
??????????????????????????????????????????????????????????????????????????????????????
BugCheck D1, {8, 2, 0, fffff88003d0c70e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
??????????????????????????????????????????????????????????????????????????????????????
BugCheck D1, {8, 2, 0, fffff88003a3e70e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
??????????????????????????????????????????????????????????????????????????????????????
BugCheck D1, {8, 2, 0, fffff880054b570e}
Probably caused by : vsdatant.sys ( vsdatant+1770e )
??????????????????????????????????????????????????????????????????????????????????????
BugCheck D1, {8, 2, 0, fffff88003aad70e}
Probably caused by : vsdatant.sys ( vsdatant+177... Read more

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Not sure whats wrong but its happened twice so far. I have an acer netbook with w7 ultimate. Today, I closed my netbook, and put it away. Tonight I came back and opened it up and it acted as if i shut it down. Saying it wasnt shut down properly. When I sign in and it loads onto the desktop, a popup appears and says windows wasnt shut down properly and gives me this information:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a0
BCP1: 00000009
BCP2: C000009C
BCP3: 00000001
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082511-24928-01.dmp
C:\Users\lunchbox\AppData\Local\Temp\WER-61417-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Has anyone ever had this happen to them? When I click "check for solutions" itll check, then the popup disappears and thats the end of it. Its happened twice so far. Aside from that, the netbook doesnt seem to have any problems after that. I did notice a week or two ago that I had a blue screen pop up when i started windows, and said something about "if this is the first time youve seen this screen restart your comp... Read more

Answer:Problem event name: BlueScreen

agadida,

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

======================================
==========================================
Fluff out your system spes.

UPDATE YOUR SEVENFORUMS SYSTEM SPECS


User CP (3rd item in the top menu bar) |
in left-hand column, under Your Profile, Edit System Spec |


Use Speccy - System Information - Free Download
and/or SIW to gather info for filling in the blanks.
You can also use the System Spec tool from this fine tutorial:
Use System Info to see your System Specs

Do me a favor. Please add the word laptop or desktop to the ?system manufacturer? block.

Provide full windows version info, such as provided by Speccy:
MS Windows 7 Ultimate 64-bit SP1

Use the ?Other Info? block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

Scroll down and click on the SAVE CHANGES button.

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Anyone help pls
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 807C6750
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051912-14383-01.dmp
C:\Users\USER\AppData\Local\Temp\WER-32198-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Rmk: once log in warcraft..

Answer:Problem Event Name: BlueScreen

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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Hi.. someone help me pls... occurred a few days ago, and I do not know how to fix it...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c000021a
BCP1: 9714D998
BCP2: 00000000
BCP3: C0000001
BCP4: 001005FC
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini072210-01.dmp
C:\Users\Setiawan\AppData\Local\Temp\WER-538889-0.sysdata.xml
C:\Users\Setiawan\AppData\Local\Temp\WER5FCB.tmp.version.txt

Read our privacy statement:
Microsoft Online Crash Analysis

Answer:Problem Event Name: BlueScreen

You need to upload the mini dump file, look here for more info.

BSOD - Debugging a BSOD in Vista[11]=General Tips

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Whenever i enlarge a video using Media Play Classic or Windows Media Player, i get a blue screen.

Here's the message.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 8540B510
BCP2: 8E4C1A80
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Can Anyone Help?

Thanks,
frankweller

Answer:Problem Event Name: BlueScreen - I Need Help

Here's the .dmp file it refers too.

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i just purchased a new laptop (hp dv7-4077cl entertainment notebook) a couple of days ago and the system repeatedly restarts unpredictably (i come back to my computer and see that it has restarted and needs the password to be entered). The Windows 7 is 64-bit and is the original OS on this device as an OEM. the OS has not been reinstalled.

i have zipped the perfmon & bsod dump output folder as an attachment.

i am hoping that there is a simple fix -- otherwise, i probably will return the laptop since i purchased it only a couple of days ago.

thanks for all of your help!

Answer:Problem Event Name: BlueScreen

  
Quote: Originally Posted by psulur


i just purchased a new laptop (hp dv7-4077cl entertainment notebook) a couple of days ago and the system repeatedly restarts unpredictably (i come back to my computer and see that it has restarted and needs the password to be entered). The Windows 7 is 64-bit and is the original OS on this device as an OEM. the OS has not been reinstalled.

i have zipped the perfmon & bsod dump output folder as an attachment.

i am hoping that there is a simple fix -- otherwise, i probably will return the laptop since i purchased it only a couple of days ago.

thanks for all of your help!


these are caused by hpdskflt.sys, hpdskflt.sys is a driver for the onboard mobile data protection sensor.

I would simply re-install the driver
Ken

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\090710-27159-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel... Read more

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I have no clue what happened, but this is the msg I had afterwards. Can anyone explain it to me? Thank you!

Windows has recovered from an unexpected shutdown....
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 24

BCP2: B95397E0
BCP3: B95394DC
BCP4: 89EF7C43
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
 

Answer:Problem event name: BlueScreen

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.
 

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I'm frequently getting this Bluescreen problem and PC restarts

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA800103F4A0
BCP3: 000000000000FFFF

BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\033112-15100-01.dmp
C:\Users\User\AppData\Local\Temp\WER-26364-0.sysdata.xml

Already read the previously submitted threads on this topic but that didn't solved my problem. PLEASE! HELP ME !

Answer:Problem Event Name: BlueScreen! Help!

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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I just received my new computer yesterday. After first starting the computer and going through windows 7 setup, the first thing I installed on my computer was my virus protection software. Later I downloaded City of Heroes and began playing. A few minutes in to the game, the screen turns a odd color and restarts. Upon restarting windows this is the message that pops up.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8005439038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030911-14648-01.dmp
C:\Users\Todd\AppData\Local\Temp\WER-55629-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I was playing the game on Ultra graphic settings. Thought this may be the problem, so I toned down the settings, but the problem continued to occur. It also happened after my wife was playing Sim City 4 for about 15 minutes. My specs should be powerful enough to easily run any of this stuff.

Windows 7 Home Premium (x64)
2.80 gigahertz AMD Phenom II X6 1055
ASUSTeK Computer INC. M4A77T/USB3 Rev X.0x
4096 Megabytes Usable Installed Memory
ATI Radeon HD 5770... Read more

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I've searched this issue but I figured that the driver problem(?) was different depending on what you have installed. Unforunately I have no idea about drivers and the like, hence the posting.Info:Problem signature:  Problem Event Name:   BlueScreen  OS Version:   6.0.6002.2.2.0.768.3  Locale ID:   2057Additional information about the problem:  BCCode:   50  BCP1:   80EAE000  BCP2:   00000001  BCP3:   87B59225  BCP4:   00000000  OS Version:   6_0_6002  Service Pack:   2_0  Product:   768_1Files that help describe the problem:  C:\WINDOWS\Minidump\Mini100809-02.dmp  C:\Users\KT\AppData\Local\Temp\WER-1035690-0.sysdata.xml  C:\Users\KT\AppData\Local\Temp\WER4652.tmp.version.txtI'm using Windows Vista Home Premium, HP Pavilion PC... err, not sure what  else I should say. Would attach the minidump files but not quite sure how...

Answer:Problem Event Name: BlueScreen

Download BlueScreenViewNo installation required.Double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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Hi,
Have been getting this error message since few days, my computer shuts down every couple of hours,
Im using windows 7 home 64 nit
Attaching the minidump folder
Thanks in advance.

Answer:Problem Event Name: BlueScreen

Hi Redwine999, and welcome to SF. Please enter your complete System Specs. After that, follow these instructions:
http://www.sevenforums.com/crashes-d...tructions.html

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I recently got a windows update, and afterwards I keep on getting this error. Sometimes my computer just keeps on restarting itself, and every third time or so I'll be able to get online. I uploaded the dmp files, I think that's all you need?

Answer:Problem Event Name: Bluescreen

Can I please have your model number & brand and/or system specs?

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I recently upgraded from Vista to Windows 7 Professional 64-bit on my Dell Studio XPS pc. I have been running into blue screen problems almost everyday where my pc shows a blue screen then shuts down. I have performed all the windows7 updates, updated all my drivers/bios via Dell's website. Any help anyone could provide would help greatly.

I have uploaded my .dmp files to this post. Thanks very much.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 9086
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010111-31293-01.dmp
C:\Users\KAHOLOPELEKANE\AppData\Local\Temp\WER-107172-0.sysdata.xml

Answer:Help Please ... Problem Event Name:BlueScreen

  
Quote: Originally Posted by kaholopelekane


I recently upgraded from Vista to Windows 7 Professional 64-bit on my Dell Studio XPS pc. I have been running into blue screen problems almost everyday where my pc shows a blue screen then shuts down. I have performed all the windows7 updates, updated all my drivers/bios via Dell's website. Any help anyone could provide would help greatly.

I have uploaded my .dmp files to this post. Thanks very much.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 9086
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010111-31293-01.dmp
C:\Users\KAHOLOPELEKANE\AppData\Local\Temp\WER-107172-0.sysdata.xml



These were caused by your iastor.sys storage driver. RE-install it with the newest version as yours is two years old.


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\dmp-archives\121710-40373-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*htt... Read more

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Name of my notebook is "HP Notebook dv4-2165dx". For the past one year I am using Windows 7 Ultimate. Yesterday it crashed. I start in Safe mode. Following is the error shown when computer loads: (See also attachment)


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 20864D23
BCP2: 00000002
BCP3: 00000000
BCP4: 92C7693C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031411-21278-01.dmp
C:\Users\nabil.manzoor\AppData\Local\Temp\WER-72368-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Problem Event Name: BlueScreen

http://www.sevenforums.com/crashes-d...tructions.html

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Please help, my monitor keeps going to sleep then my computer shuts down?:s

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800461A4E0
BCP2: FFFFF88004835CB0
BCP3: 0000000000000000
BCP4: 000000000000000C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072413-19780-01.dmp
C:\Users\admin\AppData\Local\Temp\WER-29905-0.sysdata.xml

Answer:Problem Event Name: BlueScreen?

Please follow the Blue Screen of Death (BSOD) Posting Instructions

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Hello. Recently I've started getting these bluescreens randomly. This is the latest error
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 9242

Additional information about the problem:
BCCode: c5
BCP1: 0220F108
BCP2: 00000002
BCP3: 00000000
BCP4: 82F3687B
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

These are 2 latest minidump files (i'm not sure how to attach them in here so here's fileserve link). Tnx in advance for any help anyone can provide
minidump files: Free File Hosting, Online Storage &amp File Upload with FileServe

Answer:HELP - Problem event name BLUESCREEN

[p-2[p;w






  
Quote: Originally Posted by Jimmy451


Hello. Recently I've started getting these bluescreens randomly. This is the latest error
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 9242

Additional information about the problem:
BCCode: c5
BCP1: 0220F108
BCP2: 00000002
BCP3: 00000000
BCP4: 82F3687B
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

These are 2 latest minidump files (i'm not sure how to attach them in here so here's fileserve link). Tnx in advance for any help anyone can provide
minidump files: Free File Hosting, Online Storage &amp File Upload with FileServe



Please upload here using the attachment icon (shaped like a paper clip--see picture)

My fileserve limit has been reached
If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
Ken J

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Hello,

My PC has been randomly crashing. I reinstalled Windows 7 but the problem persists.
Any thoughts or comments are greatly appreciated.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: 859F9510
BCP2: 8FAD6D68
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\051914-42759-01.dmp
C:\Users\Athalwolf\AppData\Local\Temp\WER-71776-0.sysdata.xml

Answer:Problem Event Name: BlueScreen

Hello Athalwolf, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

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Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 7178

BCCode: 116
BCP1: 85F1A008
BCP2: 91E1C9B0
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\080912-16645-01.dmp
C:\Users\joset.COBROS_DOMAIN\AppData\Local\Temp\WER-61089-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Problem Event Name: BlueScreen

Welcome
Code 116 is difficult to solve. We have a definitive post on the subject, however.
STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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Hello!

I am a new Vista user and when I woke up this morning this was going on. Can someone please help me resolve this issue.
I appreciate your swift action. When I bring it up in safe mode and ask for the prompt to find solutions, nothing happens.
Thanks!

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 14337
Files that help describe the problem (some files may no longer be available)
Mini083010-01.dmp
sysdata.xml
Version.txt
View a temporary copy of these filesWarning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: d1
BCP1: 00000000
BCP2: 00000002
BCP3: 00000000
BCP4: 8E705705
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Answer:Problem Event Name: BlueScreen

It was probably a driver. Follow these instructions and you will be helped

Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums
for Vista, too.

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I just installed windows 7 x64 Ultimate on my Dell 531s and just had my computer restart on it's own. Can someone help me figure out what when wrong and how to fix it? I have attached the minidump file.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Answer:Help! Problem Event Name: BlueScreen

Hi Ricecakes777, Welcome to SF,
I guess the issue is your athrxusb.sys (Atheros WLAN Card) you could uninstall the existing driver and download the latest drivers from manufactures website.

Also i would recommend to run System Integrity Checker

Start > Run > CMD > Right Click and Run as administrator > SFC/ SCANNOW

Code:
Caused By: athrxusb.sys
Drivers to Update


Code:
nvm62x64.sys Sat Oct 18 02:31:06 2008 - nVidia Network Adapter
Description





Quote:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception


Bugcheck Analysis


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\011610-22978-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x... Read more

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Hello!

I am a new Vista (x64) user and when I woke up this morning this was going on. Can someone please help me resolve this issue, I rely on my computer to run my home business. I appreciate your swift action. When I bring it up in safe mode and ask for the prompt to find solutions, nothing happens.

Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800027E5B81
BCP3: FFFFFA60057EC798
BCP4: FFFFFA60057EC170
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini082609-99.dmp
C:\Users\Jeff Burroughs\AppData\Local\Temp\WER-82072-0.sysdata.xml
C:\Users\Jeff Burroughs\AppData\Local\Temp\WERE71.tmp.version.txt
Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

Answer:Problem Event Name: BlueScreen

Originally Posted by jeffy41


Hello!

I am a new Vista (x64) user and when I woke up this morning this was going on. Can someone please help me resolve this issue, I rely on my computer to run my home business. I appreciate your swift action. When I bring it up in safe mode and ask for the prompt to find solutions, nothing happens.

Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800027E5B81
BCP3: FFFFFA60057EC798
BCP4: FFFFFA60057EC170
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini082609-99.dmp
C:\Users\Jeff Burroughs\AppData\Local\Temp\WER-82072-0.sysdata.xml
C:\Users\Jeff Burroughs\AppData\Local\Temp\WERE71.tmp.version.txt
Read our privacy statement:
Microsoft Online Crash Analysis




Jeff

Hey there

Could you go into c:\windows\minidump zip the dump file (*.dmp) and upload it to us here. Let us know if you need help with the uploading

Ken

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Hi,

Computer has been shutting down when it sits without being used for a short time. Here is the message I'm getting:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 84E100C0
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini050208-03.dmp
C:\Users\embagel\AppData\Local\Temp\WER-86330-0.sysdata.xml
C:\Users\embagel\AppData\Local\Temp\WER9990.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Here is a logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:36:45 PM, on 5/2/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\Program Files\Acer\OrbiCam10\OrbiCam.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Launch Manager\WButton.exe
C:\Program Files\Launch Manager\OSDCtrl.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\Launch... Read more

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Hello, was referred to Vista by boopme after determining my problem probably was not spyware/malware (we ran SAS, MBAM, TFC, ATF, ESET). I'm running a Sony Vaio PC with vista that was purchased almost four years ago. 160gig hard drive and 2gig internal RAM. I first began to notice problems with an increase of physical memory (which I understand to be RAM) usage some time ago.Physical Memory usage is now even higher than before. With only Firefox running its pushing 80%. Recently the computer started crashing. I receive a blue screen that quickly disappeared. The message received after boot-up is follows:Problem Event Name: BlueScreenOS Version: 6.0.6000.2.0.0.768.3Locale ID: 1033Additional information about the problem:BCCode: aBCP1: 00000000BCP2: 00000002BCP3: 00000000BCP4: 820835D8OS Version: 6_0_6000Service Pack: 0_0Product: 768_1Files that help describe the problem:C:\Windows\Minidump\Mini031810-01.dmpC:\Users\White Widow\AppData\Local\Temp\WER-83460-0.sysdata.xmlC:\Users\White Widow\AppData\Local\Temp\WER24DE.tmp.version.txtRead our privacy statement:http://go.microsoft.com/fwlink/?linkid=501...mp;clcid=0x0409 Boopme showed me how to turn off automatic restart and I was able to get the error message from the blue crash screen. It is as follows:A problem has been detected and Windows has been shut down to prevent damage to your computerDRIVER_IRQL_NOT_LESS_OR_EQUALIf this is the first time y... Read more

Answer:Problem Event Name: BlueScreen

Try updating your network card drivers.

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 80DC9750
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112510-17409-01.dmp
C:\Users\medo\AppData\Local\Temp\WER-39811-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Problem Event Name BlueScreen please help

Follow this instruction:
Blue Screen of Death (BSOD) Posting Instructions

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8800453B5FA
BCP3: FFFFF8800C0B6A60
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\010811-20685-01.dmp
C:\Users\sathish\AppData\Local\Temp\WER-59093-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I'd see the above mentioned error message oftenly,system getting restarted frequently. Someone please help me out to fix this issue?...

Answer:Problem Event Name: BlueScreen

Hello,

Could you upload a report for us?

Blue Screen of Death (BSOD) Posting Instructions - Tech Support Forum

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hello there ... i've been having a problem with my lenovo t500 after i installed windows seven. my computer's screen would just turn black and the wireless light would turn off , and i cant do anything other than forcing it to turn of by holding the power button ... this sudden black out would happen once or twice everyday, and when i turn on my computer again i would get a message saying windows has recovered form an unexpected shutdown and with the following problem details :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: d1
BCP1: FFFFFA8404FB800E
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800556AAD7
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\012810-43945-01.dmp
C:\Users\kareem\AppData\Local\Temp\WER-62806-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

! .... i dont know if its a hardware or software problem .. although i recently bought this laptop and it was brand new .
if anyone can help me solve this problem i would appreciate it a lot , coz i dont knw wat to do .

thanks
toxicano

Answer:Problem Event Name: BlueScreen

  
Quote: Originally Posted by toxicano


hello there ... i've been having a problem with my lenovo t500 after i installed windows seven. my computer's screen would just turn black and the wireless light would turn off , and i cant do anything other than forcing it to turn of by holding the power button ... this sudden black out would happen once or twice everyday, and when i turn on my computer again i would get a message saying windows has recovered form an unexpected shutdown and with the following problem details :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: d1
BCP1: FFFFFA8404FB800E
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800556AAD7
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\012810-43945-01.dmp
C:\Users\kareem\AppData\Local\Temp\WER-62806-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

! .... i dont know if its a hardware or software problem .. although i recently bought this laptop and it was brand new .
if anyone can help me solve this problem i would appreciate it a lot , coz i dont knw wat to do .... Read more

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My computer buzzes for like 3 seconds then [email protected]#%*(#&

(((((


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 868DF254
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\021211-16582-01.dmp
C:\Users\Jarrett\AppData\Local\Temp\WER-32541-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Problem event name: Bluescreen

Please provide this information for a complete look at your problem: http://www.sevenforums.com/crashes-d...tructions.html

This is a STOP 0x124 error. As such it's usually hardware based, although compatibility issues could cause it also.
So, what have you done to the computer recently?

I'd suggest that you isolate where the buzzing is coming from. If, for example, it's the fan on your CPU cooler - this could be an overheating issue.

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:





Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)

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My Windows 7 . . .
- Home Premium x64
- Original installed OS on the system
- An OEM version
- I don't know where to find the age of system (hardware) but I just bought my hp dm4 around two weeks ago so I guess the system is quite new?
- I have re-installed the OS once because I tried to installed the Professional version but it won't work so I reinstalled the OS to its factory mode.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3076

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88007439A45
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102310-31777-01.dmp
C:\Users\HP\AppData\Local\Temp\WER-43945-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Help Please:Problem Event Name BlueScreen

It appears that the problem is caused by your Intel driver
Productname: Intel? Wireless WiFi Link Adapter
Description: Intel? Wireless WiFi Link Driver
Company: Intel Corporation


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_System%20Health%20Report[1].zip\Windows_NT6_BSOD_jcgriff2\102210-30716-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c52000 PsLoadedModuleList = 0xfffff800`02e8fe50
Debug session time: Fri Oct 22 06:52:14.994 2010 (GMT-4)
System Uptime: 1 days 17:24:29.571
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
* *
* Bugcheck Analysis *
* ... Read more

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Help please. I keep getting the bluescreen. It used to happen after every few days now its happening everyday. I've attached my dump, hopefully I did it right.

I'm currently running on Windows 7 Home Premium 64bit. I purchased from retailer over a year ago. Everything is in its original state from when I purchased it. I didn't change anything. I'm not very savvy with stuff like this so direction and any help will be appreciated.

Answer:Problem Event Name: BlueScreen

Hello Elle & Welcome to SevenForums!

Easy.

Looks like you have a bckd.sys which is K9 parental web filter. Could you uninstall this? It appears in most of your completed .dmp files.

The web filter is taking from http://www1.k9webprotection.com/, does this look familiar?

BSOD Summary


Code:
Unable to load image \SystemRoot\system32\drivers\bckd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bckd.sys
*** ERROR: Module load completed but symbols could not be loaded for bckd.sys
Probably caused by : bckd.sys ( bckd+d50e )
---------------------------------------------------
Unable to load image \SystemRoot\system32\drivers\bckd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bckd.sys
*** ERROR: Module load completed but symbols could not be loaded for bckd.sys
Probably caused by : bckd.sys ( bckd+d50e )
---------------------------------------------------
Unable to load image \SystemRoot\system32\drivers\bckd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bckd.sys
*** ERROR: Module load completed but symbols could not be loaded for bckd.sys
Probably caused by : bckd.sys ( bckd+d50e )
---------------------------------------------------
Unable to load image \SystemRoot\system32\drivers\bckd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bckd.sys
*** ERROR: Module load completed but symbols could not be loaded for bckd.sys
Probably caused by : bckd.sys ( bckd+d50e )
-----------------------------------... Read more

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Hi,

I recently got a blue screen in Windows 7 and restart several time . I would like to know anyone can help me determine the cause of it?

I was able to retrieve the following info when my PC started back:


Problem
Shut down unexpectedly


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 82BF934B
BCP2: 00000002
BCP3: 00000008
BCP4: 82BF934B
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011310-23056-01.dmp


Any help will be appreciated,

I also have the files that can help descrieb the problem that is reference in the above

Answer:Problem Event Name BlueScreen

sorry , i forgot my minidump.dmp

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 8719A030
BCP3: 82D57AE0
BCP4: 85A2CB28
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\012310-19328-01.dmp
C:\Users\maikel\AppData\Local\Temp\WER-34694-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

AND THIS IS MY PC

Windows 7 Ultimate
System ManufacturerFUJITSU SIEMENS ModelMS-7504VP-PV Total amount of system memory3.00 GB RAM System type32-bit operating system Number of processor cores2 64-bit capableYesStorage Total size of hard disk(s)298 GB Disk partition (C174 GB Free (200 GB Total) Disk partition (D97 GB Free (98 GB Total) Media drive (ECD/DVD Media drive (LCD/DVDGraphics Display adapter typeNVIDIA GeForce 9800 GT Total available graphics memory1791 MB Dedicated graphics memory512 MB Dedicated system memory0 MB Shared system memory1279 MB Display adapter driver version8.16.11.9107 Primary monitor resolution1280x1024 DirectX versionDirectX 10

Answer:Problem Event Name: BlueScreen

Locate the .dmp files in your c:/windows/minidumps

then zip the file or .rar them and post them attached on your post. Some people will analyze them and will tell you what to do.

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Hi,

Spec: windows 7 64 bit. AMD Phenom II X4 955 Processor 803 MHZ. 8GB RAM. NVIDIA GeForce 210 graphics card. 1 TB hardrive. Samsung SyncMaster 743N 17" monitor.

I've started getting this blue screen problem. I get the following message when the computer restarts:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002E9FEC0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\101411-31093-01.dmp
C:\Users\MUSTANG\AppData\Local\Temp\WER-48000-0.sysdata.xml
I downloaded 'DriverUpdate' ('Slimware Utilities') to help. It identified 12 driver updates. I've successfully done all of these updates but still no solution.
Can anyone help please?

Answer:HELP! Problem Event Name: BlueScreen

Hi timburrows welcome to SF

Follow these steps and upload here the crash\bsod folders.

http://www.sevenforums.com/crashes-d...tructions.html

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Hi,

I got "Problem Event Name: BlueScreen" error.
I uploaded the requested dump file though I should explain that I got this problem last week after I installed a game on my Laptop and Updated my windows which I dont have any idea which one caused the problem.
I will appreciate your helps.

Answer:Win 7 : Problem Event Name: BlueScreen

Your .dmp file is reporting a 0x124 general hardware fault, but usually doesn't specify which piece of hardware is causing the problem... Please read the following thread for more information and troubleshooting procedures...

Stop 0x124 - what it means and what to try

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please help me, my os chrashes down every 30 min

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1050

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 81E2160D
BCP3: 8AD17BC0
BCP4: 8AD177A0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040612-15125-01.dmp
C:\Users\Administrator\AppData\Local\Temp\WER-29421-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Problem Event Name:BlueScreen

Your crashes are related to eamon.sys NOD32 Antivirus System driver.
Yours is 2+years old.

Please uninstall { at least to test} via
http://download.eset.com/special/ESETUninstaller.exe

Install Microsoft Security Essentials.
Microsoft Security Essentials - Free Antivirus for Windows

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Hi,

I've been having trouble with my computer suddenly crashes and loose my internet connection. Blue screen appears and my windows shut down. Below is the error report:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 824DCE8B
BCP3: 8ABA6B94
BCP4: 8ABA6890
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Please help!
Thank you!

Answer:Problem Event Name:BlueScreen

Hi usagibhe welcome to SF

Please follow these steps and upload here your crash\bsod folder.

http://www.sevenforums.com/crashes-d...tructions.html

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I had BitDefender Total Security installed for my Windows 7, then it started acting very weird and blocked many files of the Windows files, and some files in System32 folder. When I restarted the PC, I got this famous BlueScreen and this message:






Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8005B6FB30
BCP3: FFFFFA8005B6FE10
BCP4: FFFFF80002D87240
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\032010-24897-01.dmp
C:\Users\Ahmed\AppData\Local\Temp\WER-51027-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I started reading topics here with the same problem, but none of the solutions worked with me, or I didn't look that hard

So please I need help with this problem ASAP...

I uploaded the Minidump folder as you requested from all the prior users with same problem.

Thanks in advance & waiting for the solution...

Answer:Problem Event Name: BlueScreen

  
Quote: Originally Posted by slmat27


I had BitDefender Total Security installed for my Windows 7, then it started acting very weird and blocked many files of the Windows files, and some files in System32 folder. When I restarted the PC, I got this famous BlueScreen and this message:






Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8005B6FB30
BCP3: FFFFFA8005B6FE10
BCP4: FFFFF80002D87240
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\032010-24897-01.dmp
C:\Users\Ahmed\AppData\Local\Temp\WER-51027-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I started reading topics here with the same problem, but none of the solutions worked with me, or I didn't look that hard

So please I need help with this problem ASAP...

I uploaded the Minidump folder as you requested from all the prior users with same problem.

Thanks in advance & waiting for the solution...



This crash was probably caused by wininit.exe which is a critical win 7 file. I suspect it was dam... Read more

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Hi there. this is my first post.

I installed Windows 7 Pro 32 about 1 month ago, upgrade from XP Pro. Everything was working great until yesterday when all programs stopped responding and the pc shutdown. every time a reboot and run in normal mode every program I open fails to respond, can't even browse the internet. I can only function in Safe Mode.

Problem Event Name: Bluescreen
OS Version: 6.1.7601.2.1.0.25648
Locale ID: 4105
BCCode: c5
BCP1: 0000FF00
BCP2: 00000002
BCP3: 00000000
BCP4: 82938795

OS Version: 6.1.7601
Servicepack: 1.0
Product: 256.1

I have noticed on other threads you asking for the .dmp file so I have uploaded as well.

Any help you can provide would be greatly appreciated.

Thanks!

Answer:problem event name bluescreen

boot safe mode and run
SFC /SCANNOW Command - System File Checker

and can you verify that
SiLib.sys

Is located in C:\Windows\System32

Since it's not that much trouble after those two steps if you start safe mode with networking you can download and scan with .
Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer

Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fb810f72, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 8292c795, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 00000002, (reserved)

Debugging Details:
------------------
READ_ADDRESS: GetPointerFromAddress: unable to read from 82974848
Unable to read MiSystemVaType memory at 82953e20
fb810f72

FAULTING_IP:
nt!ExDeferredFreePool+135
8292c795 8b10 mov edx,dword ptr [eax]

MM_INTERNAL_CODE: 2

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: svchost.exe

CURRENT_IRQL: 0

TRAP_FRAME: 9e027a14 -- (.trap 0xffffffff9e027a14)
ErrCode = 00000000
eax=fb810f72 ebx=000000e6 ecx=000001ff edx=84753b00 esi=84753b00 edi=84753280
eip=8292c795 esp=9e027a88 ebp=9e027ac0 iopl=0 nv up ei ng nz na pe nc
cs=0008 ... Read more

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Last night I was watching an online movie on YouTube and instead of turning off my computer, I set the computer on hibernate mode. I woke up this morning and saw that computer keeps restarting and crash dump with the message I pasted on the bottom. Anyone knows how to fix this? My computer trys to restart itself.. so I just turned it off. Then restart it and still the same issue was there.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800020433AA
BCP3: FFFFFA60021EE7D8
BCP4: FFFFFA60021EE1B0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Answer:Problem Event Name: BlueScreen

Originally Posted by justakakash


Last night I was watching an online movie on YouTube and instead of turning off my computer, I set the computer on hibernate mode. I woke up this morning and saw that computer keeps restarting and crash dump with the message I pasted on the bottom. Anyone knows how to fix this? My computer trys to restart itself.. so I just turned it off. Then restart it and still the same issue was there.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800020433AA
BCP3: FFFFFA60021EE7D8
BCP4: FFFFFA60021EE1B0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1



Since you got a bluescreen could you go to c:\windows\minidump zip the dump file (*.dmp) and upload it for us to look at

Thanks

Ken

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 11290

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004DE1038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062113-18408-01.dmp
C:\Users\Acer 7520\AppData\Local\Temp\WER-42947-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Please help.

Answer:Problem Event Name: BlueScreen

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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For tis few day, I always face this problem and computer hang, need to manually restart...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2052

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80067E5038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072312-30014-01.dmp
C:\Users\PanDa\AppData\Local\Temp\WER-64834-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

the attach is the dmp file

Thanks a lot

Answer:Problem Event Name: BlueScreen

Hello panda901130, Welcome to SF!


Code:
--------------------------------------------
--------------------1-------------------
--------------------------------------------
mcupdate.dll http://www.runscanner.net/file/mcupdate.dll.html
spnn.sys http://www.runscanner.net/file/spnn.sys.html - Known possible Trojan/Rootkit infection
--------------------------------------------
---------------------END--------------------
--------------------------------------------
Please do the following to try and solve this error:
Do a full scan of your system using: Microsoft Security Essentials - Free Antivirus for Windows

Afterwards: Malwarebytes : Free anti-malware download

If nothing pops up for both of those,

try: Windows Defender Offline

Could also be a hardware problem for the hang. So do these test AFTER you do the virus/malware scans:





Quote:
BugCheck 0x124


   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
If you are overclocking any hardware, please stop.

If you have an SSD, make sure the following are ... Read more

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I keep having the same problem with my newly bought hp dm4 and I don't know what to do with it. Can somebody please help? Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3076

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88007439A45
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102310-31777-01.dmp
C:\Users\HP\AppData\Local\Temp\WER-43945-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:Help Please:Problem Event Name BlueScreen

please folow this posting instructions:

http://www.sevenforums.com/crashes-d...tructions.html

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Hi,

I have purchased a new Laptop 2 months back with Windows 7 64bit OS and it has started giving me some problems. Whenever I put it in hibernate or sleep mode, it undergoes an unexpected shutdown and gives me the following error:

--------------------------------

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: a0
BCP1: 0000000000000009
BCP2: FFFFFFFFC0000001
BCP3: 0000000000000001
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\101610-36863-01.dmp
C:\Users\Vaibhav\AppData\Local\Temp\WER-58640-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

----------------------------------------

Please help

Answer:Problem Event Name: BlueScreen

please folow this posting instructions:

http://www.sevenforums.com/crashes-d...tructions.html

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Okay so I bought a computer two months ago from a guy who custom builds them but he hasn't responded to my questions so hopefully somebody here can help since im not very tech savvy. The computer started freezing on me once in a while about a week after the purchase but now I can barely play a game without it freezing. If I try to do a raid on world of warcraft thats a guarenteed freeze. Heres the message it gives me when I restart. It says windows has recovered from an unexpected shutdown and it gives me the option to find a solution to the problem which comes up with nothing.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80083E9038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\041512-11450-01.dmp
C:\Users\Home\AppData\Local\Temp\WER-18798-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer:(Problem Event Name: BlueScreen) Need Help

Sorry didn't read the sticky post first. Just went through the instructions and attached the zip folder.

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Woke up this morning with a bluescreen error message and kinda freaked out.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000016
BCP2: 0000001B
BCP3: 00000000
BCP4: 81C287D4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini092610-01.dmp
C:\Users\Tim\AppData\Local\Temp\WER-4095946-0.sysdata.xml
C:\Users\Tim\AppData\Local\Temp\WER7031.tmp.version.txt

^That's what it said if it helps.
I think I have Vista Home I'm sorry I don't know more about it such as if it's 64bit or 32. The computer is about 2 years old and Vista came installed.
The fan has been running constantly for maybe 3 days even when it's sitting idle. So last night I set a spyware scan and woke up to the error.
Just hoping my computer isn't gonna bug out on me :/
thanks

Answer:Problem Event Name: BlueScreen

STOP 0x00000016 errors are likely caused by hardware or device driver issues.

Have you checked your Device Drivers?

Or Hardware

I am a Newbie when it comes to BSOD but I am Learning
Causes could be Hardware so Test your Memory Just incase with Memtest

See Memtest86+ - Advanced Memory Diagnostic Tool For more information

Hope This Helps,
Josh

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Hello to everyone
As you saw already i'm another victim of the BS.For days i've been searching the forums and so far i've read 1239123123 posts about the cause of the problem,and almost everytime someone writes somthn different.I downloaded the program WhoCrashted and on all 37 crashes the problem seems to be : Hardware

On Fri 24.9.2010 г. 13:49:57 your computer crashed
This was likely caused by the following module: hardware
Bugcheck code: 0x124 (0x0, 0x878D63F0, 0xB6000000, 0x181)
Error: WHEA_UNCORRECTABLE_ERROR
Dump file: C:\windows\Minidump\Mini092410-01.dmp
I'm using HP, i'll post the config of the laptop later cuz right now i'm not sure when it's going to crash again )

P.S. I'm with Vista home basic 10x

Answer:Problem event name : BlueScreen

BC124, one of the most difficult to diagnose. Here is our best analysis on BC 124
Stop 0x124 - what it means and what to try - Windows 7 Forums

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Hi
Got strange problem with comp. Comp crashed yesterday afternoon, wasn't doing anything out of the ordinary, just gaming.
Now I got funny lil blue squares across the screen, which appear all the time even at the begining of start up.
Can't log in in normal mode, just [COLOR=#0072bc !important][COLOR=#0072bc !important]safe [COLOR=#0072bc !important]mode[/COLOR][/COLOR][/COLOR].

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: 86808510
BCP2: 8E0E9A80
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Help!

Answer:Problem Event Name: BlueScreen

  
Quote: Originally Posted by robertcarringto


Hi
Got strange problem with comp. Comp crashed yesterday afternoon, wasn't doing anything out of the ordinary, just gaming.
Now I got funny lil blue squares across the screen, which appear all the time even at the begining of start up.
Can't log in in normal mode, just [COLOR=#0072bc !important][COLOR=#0072bc !important]safe [COLOR=#0072bc !important]mode[/COLOR][/COLOR][/COLOR].

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: 86808510
BCP2: 8E0E9A80
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Help!


hi and welcome

we aactually need the dmp file. use these to find and upload them. http://www.sevenforums.com/crash-loc...d-problem.html

thanks

Ken
[IMG]file:///C:/Users/K/AppData/Local/Temp/moz-screenshot-15.png[/IMG]

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Hello guys, i`m having this issue, for a while.... Blue Screen or psyhical memory dump, it always shows after playing some game for a minute or two, or after a while using computer (not playing games).... I used to have this problem with Windows XP, now i have it with windows 7 ,i tried with reinstalling graphic card driver and still nothing helps :(( ... i really need help this is iritating to much....

Processor: AMD Athlon(tm) 64 Dual core, 6400+, 3200Mghz,2cores, 2 Logical processors.
Graphic Card: NVidia GeForce 9600Gt (512mb/DDR3)
Ram: 2Gigabytes

=====================================================
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF8800735FE38
BCP3: FFFFF8800735F6A0
BCP4: FFFFF88001029398
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\100610-23181-01.dmp
C:\Users\Nemanja\AppData\Local\Temp\WER-35786-0.sysdata.xml
====================================================

THANKS IN WAY!!!! <3

Answer:Problem Event Name: BlueScreen

Hi -

Bugcheck = 0x24 = NTFS File System = HDD

Run HDD diagnostics - http://www.techsupportforum.com/2828431-post7.html

Regards. . .

jcgriff2

`

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Hi Experts,

Please help me in resolving the following problem.

I got this problem earlier also. Please look into this and advise what action needs to be taken to fix the issue.

I am worrying about the problem and provide the resolutin ASAP.

I appreciate your efforts in resolving the problem.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80048264E0
BCP2: FFFFF88003E3DCB0
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\010413-48765-01.dmp
C:\Users\admin\AppData\Local\Temp\WER-110729-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Regards,
Kumar

Answer:Problem Event Name: BlueScreen

Its your graphics driver:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80048264e0, fffff88003e3dcb0, 0, d}

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+23cb0 )

Followup: MachineOwner
---------
you can update your drivers here

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Hello,
Please, I could use some help with this problem.  I was on the internet yesterday, was updating adobe reader, and the computer goes into "not responding" (which it is has been doing on coming out of sleep mode and intermittently when actively using computer).  I turned off computer at surge protector and turned on again.  "Not responding" happened again when using internet.  Turned off again and when logging in again got blue box stating "your PC ran into a problem..This problem caused your PC to restart.  You can send info to Microsoft....
Files that will be sent to Microsoft
C:\Windows\Minidump\081414-34265-01.dmp
C:\Users\Chuck Norris\AppData\Local\Temp\WER-283468-0.sysdata.xml
C"\Windows\MEMORY.DMP
 
I use a separate user account from the admin account. I am able to use admin account with no problems but the separate user account I use regularly is the one with this problem.
 
Computer Specs: hp Envy700-074 PC Windows 8(1)
4th Generation Intel Core i5-4430 Processor
64-bit performance with 12 GB DDR3 system memory
2TB harddrive
Intel HD Graphics 4600     HP 15-in-1 Media Card Reader
460W Power Supply
Wireless chiclet-style keyboard   Beats audio
 
While using admin account the action center problem details is listed below:
 
Problem: Shut down unexpectedly    Date: 9/17/2014 7:46 PM    Status: Not reported           
Probl... Read more

Answer:Problem Event Name: BlueScreen

It could be that the non-administrator user account is corrupt.
 
Try creating another non-administrator user account and see if the problem persists.

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