Computer Support Forum

No thumbnails in open/save file

Question: No thumbnails in open/save file

Hi, I used this tutorial last year, it worked fine and then just a few months ago this happened.

Whenever I save or open a file, this is is what the pop-up menu looks like > link (the folder doesn't work too, but a while ago I restored the icons to default from the tutorial, and now it looks like this)

When I open it using windows explorer and Internet Explorer (ctrl+O) it works fine, but when I use Maxthon 3, Mozilla Firefox and Google Chrome it doesn't work. So maybe the problem isn't the browser, maybe it's the computer?
I don't know what happened, it's been months since like this and it's been annoying me (because I can't choose which to upload w/o seeing the thumbnail) so I tried different solutions found in the internet that DIDN'T work:
(I'm using Windows 7 Ultimate x64)uninstalling then re-installing the browser
going to folder and search options > view > unchecking "Always show icons, never thumbnails"
going to control panel > all control panel items > performance information and tools > adjust visual effects > checking "show thumbnails instead of icons"
going to computer > right click hard disk > properties > disk cleanup > checking "thumbnails" > clean up system files (this kind of messed up my thumbnails more)
I tried opening command prompt then type sfc /scannow but it stopped at 20% and said "Windows Resource Protection could not perform the requested operation."

Pleeease help me

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Preferred Solution: No thumbnails in open/save file

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: No thumbnails in open/save file

Welcome to Seven Forums Cath.

First of all I don't understand how you are opening a folder with a browser?
Press the windows logo key + Pause Break to open System Properties and follow the diagram below to "For Cath" and check "Show Thumbnails Instead of Icons".

Thumbnail Previews - Enable or Disable

This may help too: Icon Cache - Rebuild


Thumbnail Cache - Clear and Reset
You may need to do a repair install since sfc /scannow won't run.

Repair Install

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Trying to figure out a global issue with are new  Windows 7 image at work in IE.  We have old PC's that we are replacing and on the PC's we are using an updated Windows 7 image but has the same IE 11 version 11.0.9600.18738CO on both images.
 The difference though is that there is no security prompt to open PDF files on the old image.  On the new one we get the prompt to Open, save or save-as and trying to find a way to remove it.  Our guy that built the image did not set the Group
Policy intentionally if there is one for this.  I can't find a way to remove the prompt in GPedit.msc, missing the "Launching applications and unsafe file" is missing but yet i see the option under security settings in IE.  The radio buttons
are grayed out from making changes in that window.

Any thoughts?

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Trying to figure out a global issue with are new  Windows 7 image at work in IE.  We have old PC's that we are replacing and on the PC's we are using an updated Windows 7 image but has the same IE 11 version 11.0.9600.18738CO on both images.
 The difference though is that there is no security prompt to open PDF files on the old image.  On the new one we get the prompt to Open, save or save-as and trying to find a way to remove it.  Our guy that built the image did not set the Group
Policy intentionally if there is one for this.  I can't find a way to remove the prompt in GPedit.msc, missing the "Launching applications and unsafe file" is missing but yet i see the option under security settings in IE.  The radio buttons
are grayed out from making changes in that window.

Any thoughts?

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I'm not talking about PSD files here, just jpgs and other "regular" image formats. I have no problems with seeing thumbnails by default in any other software's File Open dialogs other than Photoshop (CS4 in my case). No matter what I have tried in Folder Options (yadda yadda) PS CS4 refuses to display thumbnails unless I manually choose "Icons" from the view menu once I am in the dialog. (Ideally I'd like it to automatically display Extra Large Icons.) This is driving me nuts as I work on jpg photos all day and every day. Sure I can use Bridge, but it is SO slow, or something else, but someone out there must have a fix? I can't see anything obvious in the Adobe areas of the registry and don't know enough about it to hack it myself. Grateful for any help!

I realize you can use Libraries to get thumbnails, but that's about as many clicks (or more) than File>Open>View>Ex Large thumbnails ... every single time!!

I am using Win7 x64, Photoshop CS4 x86


Answer:File Open dialog and thumbnails ... Photoshop

Hi Robin, here are a couple of posts that I could find related to your question.

Adobe Forums: Set thumbnail view as default in the...

How to default to thumbnails opening photoshop - FM Forums

Hope this helps!

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I got a new computer with Windows 7 Pro 64 bit and I find it very annoying that in all the Open File dialog boxes and even Windows Explorer there does not seem to be a selection under the View menu to show thumbnails of image files. Even when I select Contents and highlight the file it still only shows a generic icon. Can anyone please tell me if there is a way to fix this?

Thanks for any help

Answer:No Thumbnails in Open File Dialogs or Windows Explorer - Why??

Hello David, and welcome to Seven Forums.

Double check using the tutorial below to make sure that you have thumbnail previews enabled.Thumbnail Previews - Enable or Disable
If you do, then double check to make sure that you have Windows Photo Viewer set as the default program with all of it's associations.Default Programs - Set a Program's Default Associations
Hope this helps,

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This is a weird problem I've not seen before and I could use some help or someone to point me in the right direction. I searched the forum with no luck.
I'm assuming this is an issue related only to my machine and not an IE7 problem.

When I click on this link (or one in similar format on the same page), the new window will initially begin to open. Then the new browser instance is redirected to another site....which seems fine & the page switches to the new address, then suddenly the window disappears and the "File Download-Security Warning" box appears and asks if I want to save the file or find a program online to open it with:
Program Name: browserRedirect
Type: Unknown File Type

Clicking on "Find" takes me to the Windows File Association web page where it says that windows does not recognize this MIME type.

Here's the actual link:
If I need to register a file type, I don't where to start! I scrolled through all the file types in My Computer and honestly, I'm at a loss as to what to do.
Could this be related to some corrupted mime file or something?

I'm running Windows XP SP2 Home with the security settings on their de... Read more

Answer:Ie7 Link Won't Open - Prompts Me To Save The File Or Find A Program To Open It With

First try this :Download and scan with SUPERAntiSypware Free for Home Users * Double-click SUPERAntiSypware.exe and use the default settings for installation. * An icon will be created on your desktop. Double-click that icon to launch the program. * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Udates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.) * When done, select "Scan for Harmful Software". * There are three scanning options. Choose "Perform Complete Scan" and click "Next". * When done, a Scan Summary will appear with potentially harmful items that were detected. Click "OK". * Make sure they all have a checkmark next to them and click "Next". * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu. * Click Preferences and then click the statistics/logs tab. * Click the dated log and press View log. A text file will appear so you can see the results. * Select close to exit the program. * Scan in SAFE MODEIf that does't work please run Online Microsft test (IE required) to rle further issues.

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I'm wondering if anyone can tell me how to make the 'Libraries' folder structure appear when doing a file open file save. In both case I can see the folders labeled Desktop, Documents, Downloads, etc. but I cannot see the Libraries folder.

Is this possible? How?

Thank you,


Answer:Solved: Question: How to see libraries in the File Save/File Open form

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From any program, if I try to open a file (file/open), the file dialogue box doesn't appear. If I try to "save as" (file/save as), the file dialogue box doesn't open. The right-click menu in the browser also won't bring up the file dialogue box. Nothing I do will bring up this dialogue box. When I try, the edge to the window appears to flash, but nothing more happens. Everything else seems to work fine.

I'm using Windows 7, 64-bit. I've tried Google for the answer. But, no luck. Thanks in advance.

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I have searched up and down and around the web for a fix for this with no luck.
Hope I am posting this in the correct place..

Whenever I request a "File|Open" or "File|Save" from any application, the
mini-Windows-Explorer dialog box that opens freezes and hangs the entire
application. Happens with almost all applications. Not limited to just Microsoft programs.
It does not matter if I like change the download folder or if I rt click always the same.

Back when it was under warranty Hp tells me to just restore to original settings. I hate to do that. But I am about to see that this might be the only fix for it. (But I am hoping not.)

I think it started a long time ago when I was changing the USB ports I used for my external Hard drive and it changed drive letter. (maybe maybe not.. just seems I remember that being something that had happened when I first recall things hanging...) anyway I have all drives in the place I want them now and this issue still happens even if I dont have that external drive plugged in.

If I need to post more info please just let me know.
Thanks so much.
Appreciate the help...

Answer:File open & File Save dialog box hangs

wanted to add this picture since it just happened..

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Hi,I have the following vbs code that works great, but it doesn't save the file after running the macro? Does anyone have any ideas how to fix this?Option Explicit

On Error Resume Next


Sub ExcelMacroExample()

Dim xlApp
Dim xlBook

Set xlApp = CreateObject("Excel.Application")
Set xlBook = xlApp.Workbooks.Open("G:\Operations Excellence\Forms\ASA Forms\Start-Stop\Start-Stop by Plant-rev1.xlsm", 0, True)
xlApp.Run "RDB_Worksheet_Or_Worksheets_To_PDF_And_Create_Mail"
xlApp.DisplayAlerts = False

Set xlBook = Nothing
Set xlApp = Nothing

End Sub Thank you,Sandi

Answer:VBS script open file, run macro but does not save the file

I'll bet that ...
xlBook.SaveAs _
"G:\Operations Excellence\Forms\ASA Forms\Start-Stop\Start-Stop by Plant.xlsm"

xlBook.Close ...made all the difference in the world!Ya gotta reference the correct object or things can get really weird.Thanks for posting the final version for the archives. It may just help someone else in the future.Click Here Before Posting Data or VBA Code ---> How To Post Data or Code.

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Hi there,

Have you ever seen that File|Open and File|Save As does not work at all for any application? Basically nothing happens, the dialog never opens. I have tried in several browsers, Word, Visual Studio ... nothing. The common dialog to handle files never opens and as a result I can not do more "complex" things like choosing a file to upload, adding a reference in a Visual Studio project.

I have googled the web with no results. Any clues? I have a fairly new laptop running Windows 7 Ultimate x64bits. Antivirus (Microsoft Security Essentials) says the system is clean. I have rebooted several times with no luck either.

Any help will be appreciated. Thanks!

Answer:File|Open & File|Save As does not work

It works in all our computer...

Try this:
Open an elevated CMD
and type sfc/scannow and hit enter. If there is a corrupted system file that is causing the problem the sfc/scannow utility will fix it..

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Question: Open file not save

I will try to make it simple...
I use mozila firefox.
When i click on a link to download something(picture,song etc)
It is automatically downloaded and save to my desktop.
I want to change the (save) option with the open option.

Answer:Open file not save

Hi there, firefox doesn't have a open option. It just has the save option when downloading something. However, you change change the default saving option by clicking Tools>Options>Save Files To>Browse.

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I get download prompts "Do you want to open or save this file ?" like the one shown in attachment with this post.
I did not try to download this still i get this prompt again and again and it is annoying.
I searched on net and read about set path to temporary internet files in 'Internet options' but this didn't work for me.
Is this a kind of virus or malicious software ?
Please help me stop this message.

Thanks a lot

Answer:Do you want to open or save this file ?

Does this always happen with files that have the ending .png? Your browser should be displaying them as images within the webpage. When did this first start?

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 Hello Moderators,Members and Guests
When opening a file, I used to have the open check box, and the save check box options. I must have clicked on something, because now i am presented with only the save or cancel option. I have tried to find out how to gain the open option again, but so far no luck. I am running Windows 7, and I use Foxit PDF reader. I will be eternally grateful for any help from the good people of Bleeping Computer.Thank you for your time

Answer:Open/Save file options

I'm not sure by the open/save particularly when opening pdf files?
See also here just in case

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When I click on a link for a file, like an mp3, rdp, etc. the only options I get are save or cancel.  For example, if I try to connect to a windows azure virtual machine I have to download the RDP file - I can't just click open.  Is this an IE11
issue?  Is it a group policy setting?  Is this something I can fix/change?  Can I have my IT department change something?  This is really frustrating.  Any thoughts are appreciated.

I am running Windows 8.1 and IE11

Answer:Can't open a file, can only save or cancel

Where do you download these mp3, rdp files? Could you please provide us with the link for downloading?
Do this problem occurs in all files from all websites?
Have you tried running IE in No Add-on mode?
I recommend you to reset these options.
As for me, some websites may customize the download experience.This can be activated by a new HTTP header called X-Download-Options which can be set to noopen. When that header is passed with a file attachment IE will not provide the option to directly open
the file, instead you must first save the file locally and then open it.

Andy Altmann
TechNet Community Support

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I save a text file in notepad, when I try to open it, it comes up as a ms dos and I can't open.

Answer:I save a txt file in notepad,when I open it

Weird. Try using Save As feature and make sure you select the correct file type. .doc is Word document, .txt is Note Pad, .rtf is Word Pad You have to be a little bit crazy to keep you from going insane.

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I have accidentally changed the default for the ' Save,Open, File'
dialogue box that comes up when downloading anything. Can anyone tell me how to get it back please ?

Answer:Open, Save File dialogue box

Are you saying that when you download a file, such as a document from an email, after you save, you no longer automatically get a window asking if you would like to open the file or folder? That is what is happening for me as of today.

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i have windows xp it asks " do you want to save file" when i open internet or other programs. I got hijackthis on a flash drive and put it on the xp computer but it wont open. Id prefer something free that somehow gets it to work.

Answer:Windowsxp do you want to save this file when open anything

I assume you've restarted the computer and its still the same.Although the symptoms don't fit too well you could try the EXE fix on the list here: you can't get online you will have to download the zip file on another computer. You will then have to extract the reg file on there too but whatever you do don't run it (if the other computer is not XP it could mess things up). Put the reg file on a flash drive and try double clicking it on the dud computer. As it is not a program (exe) it should run. OK all prompts, restart and see if it helps.As there is a possibility it is malware (or the remnants of malware) you could download MalwareBytes freebie via another computer and a Flash Drive. Install it and run it. If MalwareBytes won't run, change the download extension to either CMD or BAT. This also applies to MalwareBytes program file (mbam.exe). This feature was introduced to allow folk to use it even if their exe files have been blocked.Always pop back and let us know the outcome - thanks

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I understand there have been a few people who have asked this, but I can't seem to find a definite answer on this.
1. Can this be disabled?
2. If not, why not? What is the security feature or concept behind this prompt making it not possible to to be turned off?
3. If this can't be turned off, what do Microsoft recommend to customers in enterprise environments who have this requirement?  An e.g. is, a SAP database user who regularly has to download numerous pdf/docx files, but this prompt only
makes the user environment worse. It sure is very much understandable that regularly downloading files from a particular link, becomes annoying to the user if he/she has to click this prompt every time.
Thanks & Regards,

Answer:IE9 : Do you want to Open or Save this file prompt


What I observed is when IE8 is upgraded to IE9, this issue is not experienced. In IE8 There used to be a key called HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\AttachmentExecute\{0002DF01-0000-0000-C000-000000000046} 
which stored the File Types that could either Auto-Open or not. This Key is not created in IE9, likely so as to support the policy of not auto-opening any file extensions but I believe is migrated along when IE8 is upgraded. This Key can be added
to the registry and IE9 still reads and applies settings associated with it.
Whichever File Type you need to Auto-open, simply add a Zero Length Binary value by its name. I have added AcroPDF.PDF and AcroPDF.PDF.1 with Zero Length Binary values to auto
open PDF files. These key values can either be manually added to the registry OR deployed using group policie preferences, and then the user is able to Auto-Open the PDF documents in the browser in this example. the same can be applied to .docx,
.ppt file types, etc.
Hope this helps many who are searching for this solution.

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I have some *.avi files I would like to let my users download from my Flash interface. But as most of you know when you click on a *.avi file it opens in IE not even giving you the option to download it to your desktop and view it later. So I would like to know if there is any way around this?

Yes I know I can rename the *.avi file to something else and I know I can zip it but I would like to keep it untouched.

I also know you can right click and choose "Save Target As" but not while in Flash and I want to keep it simple.

Let me know if you know a way to do this inside of Flash or even in HTML / J-script.


Answer:How do I download, NOT OPEN, an AVI file with out using Save Target As

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Bascially i have a sony vaio latop, i have owned it for a year and a half and now it just says it can't respond if i try to open or save in any application. I firstly found out i had this problem in sony vegas pro 10.Please can you help and solve this problem its driving me crazy.

Answer:I can't save or open any file in any application without it saying 'Not responding'.

Do you know when this problem began? Try a System Restore to a point in time BEFORE the problem began. Here's the procedure: Be sure to check the box to show more than 5 days of restore points. If the first attempt fails, then try an earlier point or two. NOTE: You will have to re-install any software and updates you installed and uninstall any software you removed between now and the restore point, but you can use Windows Update for the updates.

I hope this helps.

Good luck!

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Hi there,
I have the same problem already reported in the forum:File|Open and File|Save As does not work at all for any application. Basically nothing happens, the dialog never opens an in my mail is not possible to upload files.. nothing, the common dialog to handle files never opens. I tried to type sfc/scannow in DOS mode (cmd) hoping utility will fix it. But didn?t work because it said that I must be the administrator but the problem is that I am the administrator (I am the only user and register as admin). What is wrong? What can I do?

Any help will be appreciated. Thanks!

Fernando Lu?s

Answer:Open file and Save as doesn't work

Quote: Originally Posted by fernandoluis

Hi there,
I have the same problem already reported in the forum:File|Open and File|Save As does not work at all for any application. Basically nothing happens, the dialog never opens an in my mail is not possible to upload files.. nothing, the common dialog to handle files never opens. I tried to type sfc/scannow in DOS mode (cmd) hoping utility will fix it. But didn?t work because it said that I must be the administrator but the problem is that I am the administrator (I am the only user and register as admin). What is wrong? What can I do?

Any help will be appreciated. Thanks!

Fernando Lu?s

Welcome to Seven Forums fernandoluis. You must run the cmd prompt as admin

Start> Type CMD in search box> Right click on CMD in search results above and click on Run As Administrator> Then use the sfc/scannow

A Guy

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How would I go about modifying the default shortcuts on the File Open and Save As dialogue boxes in office (2k3, WinXP). I'm refering to the thumbnail shortcuts that show as default down the left side of the dialogue, My Computer, Recent Docs etc.

I would like to put custom folders in there instead, possible?

I've googled but only found this so far, it doesn't do what I need and hasn't worked anyway !


EDIT :: Found it in the help section on the dialogue box itself! I'm not used to Windows Help helping.

Add or delete a shortcut from the My Places bar
Add a shortcut to the My Places bar

On the File menu, click Open.
In the Look in list, click the drive, folder, or Internet location that contains the folder where you want to create a shortcut to in the My Places bar.
Click the desired folder, click Tools, and then click Add to "My Places". Your shortcut appears in the My Places bar to the left of the folder and files list.
Delete a shortcut from the My Places bar

On the File menu, click Open.
On the My Places bar, right-click the shortcut that you want to delete, and then click Remove.
Note You can only delete shortcuts that you've added to the My Places bar. You cannot delete default places such as My Documents.

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I often attach files to outlook which are hosted on network drives. I typically like to add a UNC instead of the old-fashioned drive letter.

When I go to the attach or insert file dialog, I want to quickly navigate to one of several preferred server directories.

Is there any way I can add one of these directories to the left side of the dialog so that I can click on it directly? (I tried dragging the folder icon but that doesn't work.)

I've googled and not found any solution so far. (This is somewhat trivial in both Dolphin and Nautilus.)

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Hi! This is Crespo the L-driver once again requesting advice. How do i open a file or folder (i don't know which is which!) on my laptop to save pictures from the web for my football scrapbook? i.e a permanent file which can be opened & viewed any time which won't be accidentally deleted etc.Once again everyone - many thanx!C.

Answer:how to open & save a file/folder on a laptop

All files and Folders can be deleted, some harder than others. What is the operating system?(folders save multiple files and the pictures will be files)

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So I've been downloading some files from the internet with no problems but the battery on my keyboard started to die and I think in the confusion I selected to always open a file instead of giving the option to open or save. I found several ways to fix this in vista and xp but nothing for 7. Can anyone help me?

Answer:file downloads - no open/save dialog

What browser are you using currently?

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Hi all
I am really getting frustrated now,I would like to know how to open and save a .zip file to a flash drive.
I have win 8.1 and winzip installed on my laptop
My problem is I think I unzip the file and send to documents and then try to open the file, then I get a blue box open and prompts asking do you want to OPEN or Save the file and if I press open another line opens in the same box asking do I want to open or save the file and so it goes round and round with the same question.
What am I doing wrong?
Any help is greatly appreciated

Answer:How to open a .zip file and save to flash drive

What are you actually trying to do

Move the zip file to a flash drive.
Unzip the zip file contents to a flash drive.
What is in the zip file, documents, pictures a zipped up program.

You should be able to choose "Extract to ---- on the winzip menu and isert where you want it to extract to by entering the path details before starting the extraction.

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When I download a file (eg. some utilty appln or a zip file, program etc) and click "Save" (to a certain location/folder on my hard drive) the file is properly saved.

- however, after the file is saved I would normally see the dialog box again and it would allow an option to "Open" the downloaded file.

The files such as .zip, .mp3, .pdf etc are asscoiated with their respective applns.

But for some reason I'm no longer getting the download dialog box to show again to enable the file to be "opened".

Any ideas on how I can get this convenient "Open" functionality back?

Many thanks.

P.S. I'm running Win XP - SP2.

Answer:Download File Save -> Open not working

When you download a file make sure the tick box is unchecked as seen in the pic below:

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hello all, newbie here being driven to distraction by a fault that has manifested itself with the Open/save/Common dialog box.
In all programs I use - Chrome/IE11 and OpenOffice. when I wish to open or save a file the dialog box is does the following:
opens BUT without "save as file type" OR without the Explorer Tree. It seems to open a random storage file within C. The lack of either the file tree or the file type/location field makes it impossible to speficy where to save the file to. In 'open' it makes it impossible to find the file for emailing and because it opens random folders saving the file into that file is not an option.
any ideas? As a business and work tool without this function working the laptop is essentially useless.
System Info:
Dell Alienware M18xR2
Windows 7 Home Premium, 64 Bit w service Pack 1
500GB Hard Drive
2 x GeForce GTX NVIDA cards
antivirus - Avast Pro
CC Registry Cleaner
Open Office
All registry files have been cleaned and the laptop is virus free.
I read somewhere that 32bit programmes can sometimes cause issues with the common dialog boxes when run in 64bit environments but couldn't glean any more on this. Certainly seems to be a Windows issue as it is across programmes
i have Snip tool capture Jpegs of both the 'open' box in Chrome and the 'save as' box in Open Office, but of course - I can't choose them to upload them!!!
&... Read more

Answer:Open and Save File dialog Box issue

1) What happens if you RIGHT-click on the file you wish to save?
2) What do you mean "alll registry files have been cleaned"? Did you use a registry cleaner? If so, that is likely the cause of your problems. Registry cleaners do not fix anything, they CAUSE problems.

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Is there a way to customize windows xp file open and save screens so you can more easily see and navigate to various folders?


Answer:Customize file open, save screens

You can edit the "Places Bar" by using TweakUI, a free utility from Microsoft. (To download, look about halfway down the right side of the page.)This is the Places Bar: After downloading/installing, do the following:1. Run TweakUI2. On the left side, expand Common Dialogs and click on Spaces Bar.3. Click Custom Places Bar radio button4. Enter the desired locations in the boxes below.5. Click OK.6. Done!

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First of all, my english is till improving so plz dont mind my mistakes and i hope some of u will be able to understand me

I have a really "weird" problem going on in my computer and i currently use windows xp sp 3.

I start a program (let us say paint in this case).
i want to open a file, i press file - open - and then try to go to My documents for finding the file i want to use, the whole program stops responding and closes within some seconds.
This problem happens in all my programs where i want to save/open a file. I just cant go to other folders and save/open a file from there!
Once I got a error reporting box saying this:
"DrWatson Postmortem Debugger has encountered a problem and needs to close. We are sorry for the inconvenience."

It started to be like this for some days ago, and i couldnt find a solution to it.
Cant remember that i downloaded something that can cause it all.

Thanks for all answers!

Answer:cant go to other folders and save/open a file in several programs

You likely have a Windows Explorer issue related to a virus/malware.

Please follow this sites pre-posting process outlined here:

After running through all the steps, please post the requested logs in the Virus/Trojan/Spyware Help forum, not here.->

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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I work with Microsoft TFS and need to save a lot of documents in numbered directories. Opening and saving these files is a pain as there are so many of them, can I set the default file save and open dialog locations to ease my suffering?

Ideally this is a registry entry I could update to switch over new default locations, this can happen up to 10 times a day. Please do not suggest adding the locations to favorites, as that tree navigation is the worst thing ever.

Answer:Can I set the default file open and save dialog locations?

Welcome to Seven Forums acidburn2. Have a look at this tutorial

Common File Dialog Box - Customize Places Bar

See if that works for you.

A Guy

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in internet explorer when you get yellow prompt bar for PDF to open ,save ,cancel , I double click open  it
It says retry or download press retry and internet explorer  stops working and says it is restarting
can you help

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I am running a fresh install of Windows 8.1 Pro 64 bit on a new computer. There seems to be a flaw in Windows 8.1 that randomly flares up when interacting with a "Save As" or "Open" file dialog. Most of the time it works fine, sometimes with a delay, and other times it just hangs the application. Windows is still running and I can do other things except do any file dialog in any application.

Furthermore, I try to kill the process in task manager and I get the message that I don't have permissions to kill the process. I am logged in as administrator. Running task manager as administrator does no good. Trying to restart the computer also does no good as Windows will hang on "Restarting". The only option at that point is the crash the entire system by powering off. Once powered on it seems to work just fine.

I do have mapped network drives but they all show "green" on Explorer. I've seen others having a similar problem, so I'd have to think this is a serious bug in Windows.

Has anyone found a solution to this?



Answer:Windows 8.1 Pro 64-bit save as or open file dialog freezes

I had Outlook hang trying to save an email attachment. Could not kill the process and received message "Error terminating process. Access denied.". While this was happening, I tried to save a file in Adobe Acrobat only to have it hang as well. It would appear that once one app hangs any other app trying to bring up the file dialog will hang.

I had only 2 mapped network drives and both were showing "green". Just experimenting, I removed the 2 network mapped drives while the app was hanging. After about 15 seconds, the apps freed up and the "Save Attachment" dialog popped up on both hung apps.

Now I consider this to be a bug. But to get Microsoft to admit that will be a herculaneum effort. This behavior did not happen on Windows 7. Does anyone know of a setting that can be changed to prevent Windows from trying to open every drive I have attached to the computer every time I open or save a file?


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Adobe creative suite 2 with photoshop and illustrator just arrived yesterday but I have had the most annoying problem - when trying to save or open a file, if I press on the buttons to the left (see picture) which are the locations of where the file would be - my computer, my documents etc. the program freezes with a "not responding" message. clicking on the + or - folder things to the right sometimes works, but other times it also freezes it giving the not responding message. I have to close the program using CTRL+ALT+DEL. I am not sure what to do since I dont want to start working on something knowing that it may freeze and I lose everything.

Answer:Illustrator, Photoshop Freezes On Save/open File

Try re-installing it.

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Logfile of HijackThis v1.99.1Scan saved at 11:56:00 AM, on 11/01/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exeC:\Program Files\Analog Devices\SoundMAX\Smax4.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Ahead\InCD\InCD.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeC:\WINDOWS\system32\anti_troj.exeC:\WINDOWS\system32\winlog.exeC:\WINDOWS\system32\anti_troj.exeC:\WINDOWS\system32\winlog.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = - HK... Read more Wanting To Open Or Save A B.php File To Pc - Continues To Pop Up

Hello,Before we start to clean up, I want you to install an antivirus and firewall first. AVG, AntiVir? OR Avast are good FREE antivirus.Never install more than one antivirusscanner or firewall on your system! Several together can give problems and decrease the reliability of it seriously!Zonealarm, Agnitum Outpost Free OR Kerio are FREE firewalls. Understanding and using firewallsReboot after installing.Then start your antivirus and let it perform a full scan and let it delete everything it is finding.Reboot once again and post a new hijackthislog.

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I'm creating a desktop app in Visual Studio for my company. It will be a fairly simple Inventory Query that is simple to use (one screen) and much more feature rich. I'm new to Visual Studio but I'm figuring out that piece.

What I want to do it set up a schedule run of a report dump from Oracle. Easy to do but when I schedule a report the only way I can get the output without being within Oracle is to have it send to my email. The email I receive has the same subject line except for the report number. It ALWAYS states, "Inventory - Available has completed with status Normal - Request #".

From this point I would click the URL within the body of the email, which is a one time link, and my report would open as html. I can then save it as a txt file on my desktop, import to excel and modify as needed through a macro, which then updates an Access table, which will later be linked to my App created in Visual Studio.

Problem: I need some automation so this can update on it's own every 3 hours and I have no idea how to do so.

When the email comes to my inbox, I would like Outlook to grab it (maybe from a rule that looks at From and the piece of the Subject that's always the same. Then auto open the URL in the body. Save it as a txt file to a specified destination. I'd want to have a file named Current_Inventory_Level.txt that always gets selected during the save and overwritten.

From there I should be able to make the other stuff happen. ... Read more

Answer:Auto open URL in email then save file to specified destination

Please someone help with this if it's possible!! I definitely need a solution.

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Whenever I open the InternetExplorer it shows this message "It keep asking do you want to save or open this file "

When i try to click open nothing happens.. sometimes browser loads but Im not able to browse any websites.

Im using Internetexplorer 6 in XP.

I cant download any fix or updates because Firefox also not working now.
When i open firefox browser nothing happens !

User account control panel also not working !
Any helps to quick fix internet explorer ? so i can get update or fix... thanks..
Plz help.. its urgent !!

Answer:iexplorer infected, plz helpp : It keep asking do you want to save or open this file

Are you having trouble opening any other programs or applications on your computer?

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see those buttons on the side? (Desktop, My Documents, etc.) is there a way to add my own?

Answer:Adding shortcuts to The Save-as/Open-file Dialouge

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So I supidly pressed the tick box where it asked me whether I wanted to, be each time i opened a rar file, be asked whether to save or open the file. Now everytime I open a .rar file it bypasses the 'do you want to save or open file?' and automatically saves and opens the file using the rar program thing. Only I dont want to buy it, and as I've exeeded the 'evaluation' period this screen keeps appearing asking me to by it blah blah. So my question is:
How do I restore this option?
Thanks a bunch!

Answer:Restoring the prompt 'Do you want to save or open this file?' box option

Open any folder with Windows Explorer or open My Computer, and then click on Tools in the menu bar and subsequently Folder Options in the drop down menu. Alternatively, go to Control Panel and select Folder Options.

In the Folder Options dialog, select File Types tab. This tab lists every file type associated with Windows and may take a while to open.

Locate and highlight (select) the file type or extension that you want to revert back the file download behavior to ask for open or save confirmation and stop the automatic opening or saving of downloaded file.
Click on Advanced button. You have to log on or login on user account with Administrator or Power User privileges to use this function.
In the Edit File Type window, clear (untick) the Confirm open after download check box.

Click OK when done.
Repeat the procedure for other filetype and ext that you want to change back to normal default.

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If i open Excel or Word and i try to open a file by clicking the topleft button the program closes. If i use recent files it does open. Has anybody had similar problem and solution?
Thanks for responding.

Answer:Office programs close when trying to save or open file


Before we begin, please note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
The first time the tool is run, it makes also another log (Addition.txt).... Read more

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Not sure what happened. The Visio files were opening just fine a few minutes ago, and now when I try to open them, IE prompts me continuously for "Open, Save, Save as." I tried all three options for the fun of it and IE still prompts every time.
Tried opening them from a remote PC and they open just fine. Can't do anything with them on my PC except view them in Visio itself.
I've tried resetting IE settings. Uninstalling IE 11 and going down to 10. Nothing in event viewer for IE. 

Any ideas?


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I upgraded from Win 7 so do not know if the places bar (on side of box) was present in Win 8. Having the places bar was very handy for me in Win 7. I had customized the menu to list my most used folders. The Win 10 dialogue box presents you with a tree on the left side making you drill down to your folders each time. I would appreciate any work arounds, customization tips or links to articles that address this issue, including 3rd party apps.


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Microsoft Word and Excel appear to be corrupted. How do I restore from the Dell partion?Word will not sqave or open any files, but displays the following message"This feature requires MSXML 6.0 to be properly installed. Run setup and click Repair to restore this document". I ran the Word software repair, it did not help. After clearing the previous error Iget another pop-up "A file has occurred. (C:Users\Ev\Desktop\Word test A.docx". All attemptsto restore from previous check points have failed to resolve this problem.

Answer:Micro Soft Word fails to save or open a file.

Try downloading and installing this and see if it helps:'ve been helped by a 15 year old.

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File Open and File Save As dialog boxes do not show all files and folders known to be present, i.e., that show in Windows Explorer.

- This happens in all programs.
- It is not that the files are hidden or system files.
- It is not that the dialog is only showing files of a certain type.

It gets partway through the list of files and folders and stops. If I type in a sub-folder it will go to that folder, and then when I go back all the files will be shown. It is like it had to "reset" or "rescan" the file structure or something.

I only noticed this problem over the past few weeks. Don't know what might be different about my machine in that time.

I'd appreciate any suggestions.

Answer:File Open and Save As dialogs do not show all files -- not the obvious

Have you tested by showing hidden, folders and files in folder options ?
This is usually a sign of malware but many people seem to be having it,
The problem is not many of them add what security suites they have installed or any prior security suites ?
So the issue seems to be in limbo.

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I am monitored at my job by a program that sends rtf document through Outlook every hour (during business hours). I often work remotelety and all of the sudden I cannot open or save these files. The error I get is:

"Can't create file filename.rtf. Right-click the folder you want to create the file in, then click Properties on the shortcut menu to check your permissions on the folder"

I delete these files regularly as I receive them. A co-worker has this same issue at the office on his work computer and our tech support has not been able to solve it. We are running XP and Office 2003 on both computers.

If I check by webmail, I am able to open the rtf, but cannot open it from Outlook.

Thanks for your help.

Answer:Solved: Can't open or save rtf file I receive on a regular basis

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Hello. I recently switched to Word 2013. It's taking some getting used to.
In prior versions of Word when I would "save as" or "open" I would get a folder list. If it were the first time since I had opened the program it would be my default setting: in my case, "My Documents." If I had opened a document and tried to "save as" it would show the most recent folder I had opened.
In Word 2013 instead of a folder list I get a list of recent documents. I also get a choice of Recent Documents, One Drive, Computer and Add a Place. This requires that I go through extra clicks to get to the proper folder. Is there a way to switch to a folder view?
By the way, what is this One Drive business?
Do I need to Add a Place each time I open a folder?
Thank you.

Answer:Word 2013 Issues: Open File; Save As; One Drive, etc.

You can select a default folder to save to, or set the default to Computer, and then navigate to the folder you want to save to -- File>Options>Save, check Save to Computer by default. You can select your default folder here as well.
When Saving As, you should be seeing a list of recent folders you've saved to, to the right of the OneDrive and Computer options.
If you have an, or email address, you can download the OneDrive application to your desktop and use it to save and sync files and folders to storage in the cloud. If you don't have email accounts with any of those, you can ignore the OneDrive option.

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Do I save or open the Windows 10 Technical Preview Installation File, if I am installing it in a virtual box?

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Hi, I've got thousands of photos on my computer. It took me days to manually arrange all my photos. I'll be getting a new computer, I will be transferring all my photos over to it. I don't want to spend days re arranging all my photos. Is there a program that can save the arrangement of all the thumbnails so that I don't have to spend days manually arranging them? any info is greatly appreciated

Answer:Save arrangement of thumbnails

Thumbnails? Why not just get a good image-viewing program. Picasa? Faststone? Lightroom?

I think the thumbs/files will be arranged however you arrange it (by name, by date, etc...) so wouldn't it be a matter of using that same organization scheme on the new computer?

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I have for years, just gone> Print Screen>Paint>Edit>Paste and Save as, in Pics or Desktop. I can then go to Pictures and print the image.

Now, for some weeks, this pc saves a thumbnail of the image and I can only print that!

My other pc (xp pro) still saves as full size and prints accordingly. This pc is WMCE and used to do that but does no more and since this is my main "office" and internet pc it is a pain!

Any ideas chaps?


Answer:Ms Paint save thumbnails only

wow that is strange, ok when you click the save as button, make sure you are saving as a .jpeg or something.

also some of the obviouse tools to try is always

/sfc scannow
chkdsk /f
do disk cleanups and try and do a few defrags so you know your system is healthyish!

ut yeah if none of this works this looks interesting

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Hello Everyone,

I'd like to write a .bat file that will save and close all open Word documents, then quit Word or terminate the Word process.

How in the world would I do that? I'm a complete novice at .bat files!

Also, could the .bat file be triggered only after Word has been unused/idle for a specified time?

I look forward to your responses!


Answer:.bat file to save and close all open Words docs, then quit Word


Killing the word process wouldn't be too difficult but that would be on a schedule rather than x amount of idle minutes.
I don't believe a .bat file would be able to save any open workbooks though.

Are you able to provide some background on why this is needed and maybe there is an alternate method?


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I have a Hewlett Packard Vectra desktop pc
Pentium 3, 930 Mhz, 128MB ram
Windows XP home edition upgrade
This is a very strange problem, it may have to do with my registry.
After running a registry scan and fixing errors, I noticed that all
my software programs that display any kind of html, such as
Outlook Express, my html editor, my keyword research tool, and
my webpage design software, will no longer display, but instead,
a windows screen pops up prompting me to either open the file
in my browser or save it, thus, rendering my software programs
useless. I have no idea how to fix this and I don't have the technical
knowledge for this type of problem. If need be, I will reformat
the hard drive and just start over, but would rather fix the problem.
I scanned the registry twice (mistake), so I don't think I can go back to the way it was.

Any ideas? Thanks.


Answer:programs that display html forcing me to open in browser or save file

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My PC has problem displaying flash drive icons correctly in file open and file save dialog boxes.

On my Dell Inspiron, there are 4 flash drives (Compact Flash, SD, Memory Stick, and xD/SM). The 4 drives' icons display fine from Windows Explorer but all 4 drive icons are missing in File Open and File Save dialog boxes. The problem exists in every application's file open and file save that I checked so I'm thinking it's a problem with Vista and not with specific application.

I'm running Vista x64 Home Premium.

Has anyone else encounter this problem? Does anyone have a solution for fixing these missing icons?

Thanks in advance for any help.

Answer:Need Help: Missing Flash Drive Icons in File Open/Save Dialog box

update the drivers of the flash drives, i think its MS Controller driver.. should solve that out

10 more replies
Relevance 56.17%

Hi, I was trying to save an image from the internet and my fingers slipped on a key. Since then every time the save-as box opens, where the files should show, it is just grey. I will attach a picture to show the issue. Could someone please assist me in getting back the thumbnails which should show where the grey bit is.


Answer:Save-as Dialog Box not showing any thumbnails

Usually you can simply hide or show the folders from the link at bottom left in Save As dialog:

In your case though I am not sure if this is the case because although your folders are hidden, the dialog in your screenshot is showing the Hide folders link when it should show Show folders.

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I changed OneDrive properties and now all Office apps crash on file open/save browsing.

My family and I were confused between OneDrive and the Documents library in our recent install of Office 365 Office 2016. Sometimes we saved to OneDrive when we wanted to save to local Documents. So, I stupidly changed OneDrive to a 'hidden' folder on one of our machines thinking that was a quick and easy fix. Since then Office products (Word, Excel, etc.) all crash on that machine (i.e. go into Not Responding mode) whenever we try to perform a file save as browse or file open browse and I have to use Task Manager to end them and we lose the document.

First, I tried the Office 365 Quick Repair and the Online Repair. Then I tried 'un-hiding' OneDrive and reran Online Repair. Then I tried enabling "Prevent the usage of OneDrive for file storage" in the Local Group Policy Editor>>Computer Configuration>>Administrative Templates>>Windows Components>>OneDrive, accessing it with Win+R gpedit.msc. I left the other OneDrive configurations as 'not configured'. I reran Online Repair again. That didn't work.

My Windows 10 Pro has OneDrive Uninstall in System Settings, Add or Remove Programs. So I uninstalled OneDrive. Then I ran AVG Registry optimization and cleaned up the registry. I rebooted, ran Office Online Repair again, rebooted, and tested Word file save as browse. Word locked up again.

I don't think I have a suitable restore point to roll bac... Read more

Answer:Changed OneDrive properties and Office locks on file open/save browse

Sounds like you messed stuff up pretty badly there by messing where you shouldn't.

That said, I think the best course of action is to do a repair install - How to Do a Repair Install of Windows 10 with an In-place Upgrade. This will let you keep your programs and setting without having to reinstall all your programs. Once that's done, you might look to reinstall Office.

If that doesn't work, you may need to do a clean install - How to Clean Install Windows 10.

Hope this helps. And may I add leaving things alone if you're not sure what they do or how they could affect your system

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I would appreciate any help with this problem.

I am using Internet explorer 8 in 7 emulation mode and it has now stopped saving or opening any downloads. The process begins asking open or save and allows me to state where to save if i take the option. However for some reason files no longer open and save to the designated folder.

I am also unable to open any webmail attachments (Btyahoo) word excel pdf ect.

I am using Vista Home Premium (fully updated according to windows update)

This problem occurs in both accounts and I have also tried turning UAC off.

Many Thanks for any support you may offer.


Mark Boden
Non Techie Useless Guy.

Answer:Internet Explorer Will No Longer Save File Downloads or open attachments from webmail

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How do I disable the prompt in IE11 Windows 10 to Open or Save a file when clicking on a link? The prompt does not occur in earlier version of IE11.

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i made macro that does needed things to my file, then it needs to save the file and open the next file and run the macro again, and once again save and open, and i get few times in a week dozens of these filesSo what kind of script would save the file and open next file and autorun macro

Answer:i need macro to open files and save files and open next file

here is the macro code that needs to be done to the files: Dim BtmRow As Long Bottom = Sheets(1).Range("A65536").End(xlUp).Row Range("D1").Select ActiveCell.FormulaR1C1 = "1" Range("D2").Select ActiveCell.FormulaR1C1 = "2" Range("D3").Select ActiveCell.FormulaR1C1 = "3" Range("D1:D3").Select Selection.AutoFill Destination:=Range("D1:D" & Bottom), Type:=xlFillSeries Columns("G:G").Select Selection.ClearContents

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At the moment when I try to save thumbnails in media player classic it either crashes or gives an error message "out of memory."

This problem began when I downloaded a virus. Unfortunutly when I checked I didn't have any restore points saved. I think I've got rid of the virus now. The virus kept on adding files to my windows/temp folder and attempting to run them.

The media player classic that I've got is the one that comes with the Community Codec Pack.

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My question is whether or not reinstalling Windows ME will solve my pictures problem, and will such a download of Windows ME include the Kodak program, Paint, and Image Preview associated with Windows ME???
BACKGROUND -- I recently did a few things that brought about a problem. I used Ultra WinCleaner 2002 which deleted many Registry entries, etc., and messed up McAfee Security which had to be reinstalled. I downloaded a PSP program but didn't complete the installation (the program was an upgrade to PSP 7.0, but I didn't have a PSP Program). After these two operations, I found that when I tried with pictures to SAVE AS .bmp the saved file was in an unknown format... thumnails and ImagePreview did not work. File Properties said the files were JPG , but the format was unknown to ImagePreview. Thinking the Kodak program that comes with Windows ME was messed up, I downloaded an Image Viewer called IrfanView and set extensions for all images to use IrfanView. IrfanView worked well , but the SAVE AS problem still existed. I cleared all the extentions from IrfanView and deleted IrfanView. Now the problem is worse and none of my pictures will open in ImagePreview at all, and I virtually can not save any pictures. Is reinstalling Windows ME a good solution and will it not delete documents, pictures, and applications?

Answer:Solved: Images won't Save right -- No thumbnails, No Image Preview

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Relevance 53.3%

I have rebuilt my windows live photo gallery multiple times. Following these instructions:

Windows Live Photo Gallery freezes or does not start

Why do my thumbnails go away!!! I didn't use CCleaner or anything that would delete temporary files, to my knowledge. Very frustrating... This has been an ongoing problem for years.

I am on Windows 7, but also happened to me on Vista.

Thanks for you help!

Answer:Why doesn't Windows Live Photo Gallery Save my Thumbnails! It Drives me crazy!!!?

Anyone have any ideas?

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Just a few days ago I noticed a strange problem. I was downloading a program with Firefox (latest version) and the download dialogue froze up when I opted to save the file. I thought Firefox was being buggy, so I closed it and reopened, but the problem persisted. My next step was to reboot. No luck. I ran a full virus scan with Norton, and downloaded AdAware to see if spyware could be causing a problem. I was clean. I later found that if I just wait a really long time, the dialogue box to choose the file's location eventually comes up. After this, the problem seems to be gone until I reboot. In other words, once I wait forever for the box to pop up, the next time I download something it pops up instantly like it should. I unfortunately noticed that this problem wasn't unique to firefox. I clicked to add a file to my Winamp playlist, and the same thing happened. Winamp froze and a few minutes later the Open File box popped up and everything was fine. It also happened with AIM when I tried to send a file to a friend. This problem was very annoying to google because the combination of words describing the problem comes up with irrelavent hits. I'm very computer literate but this problem confounds me. I'd appreciate any help or insight. Hijack This log available upon request.
EDIT: I'm running WINXP SP2 fully updated to my knowledge, and my computer specs are listed.

Answer:Programs freeze when "Open/Save File" dialogue is opened.

uninstall the program you downloaded...what was it ?...see if that straghtins out the joy uninstall firefox and reinstall it...somehow in the download it got corrupted

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For all my Microsoft Office products (Office 2010), when I go to initially save or open a file, the default location is the Documents folder. I rarely use this opting instead for a specific folder on my dedicated Data drive (in this case my E drive). Is there any way to change the default location? Note: I am NOT asking to move the documents folder to a different location. I am interested in using a different location altogether. Is this possible? I am using W7

Thanks for you help again,

Answer:Solved: Changing folder in which "Open/Save File" lands

Go to File, then Options, then click the "Save" button, and change the "Default File Location" option. You may have to do this for Word, Excel, Powerpoint, etc... separately though.

2 more replies
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I have made my desktop into a website, that runs off of my local computers Hard drive.

I have links on it that open executable (exe) programs that are also on the Hard drive.

whenever i click a link, however, i get a message that says;

"do you want to open the file, or save it to your computer?"

The option to always do the selected action is greyed-out.

How do i make it so that whenever i launch a program through a link on my desktop, it doesn't ask, and just opens the program?

Answer:disabling the "do you want to open the file, or save it to your computer?" message

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I tried to disable using right click and unchecking always ask before saving but that option is available only for .css files

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Disable "Do you want to open or save file" on ie11

Our intranet\internet application has to open some xml templates that are displaying as word documents.
I want to by pass the open or save file bar that comes up at the bottom of the page.
I am looking for a solution that I can apply to 300 users.

How I Disable "Do you want to open or save file" on ie10/11?

thank you

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hello everybody, I am new to the forum and not computer savvy. I recently returned home from a trip and when I opened one of my favorite websites, the thumbnails wouldn't expand. I don't know if it was something I downloaded or not. any help on this will be greatly appreciated.

Answer:thumbnails won't open

did you try to refresh the page?

maybe it was down, and you were viewing it from your offline cache.

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I emailed myself an essay, and instead of saving the file, i just pressed "open". Now after a couple hours of editing I can't find the file anywhere on my computer. Is this file gone forever, or is there still a chance of finding it?

Answer:Pressing "Open" instead of Save - where does the file go?

Did you access your email from the web (example: yahoo mail), if so, those attachments will be stored in the internet temporary folder, if you're using Internet Explorer, click tools > internet options > (under temporary internet files) click settings > view files, then you should be taken to a folder, usualy (C:\Documents and Settings\<your user name>\Local Settings\Temporary Internet Files) , try looking over there.
Note: The files will still be there unless you have cleared your internet cache.

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after clicking on thumbnail I chose open with and the app ie photoshop opens but the picture doesnt

Answer:thumbnails wont open

what happens when you try clicking file, open?

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Hey everyone, check this out. I found an excellent application at which shows thumbnails of all open applications ...

Answer:thumbnails of all open applications ...

Looks like overkill to me. You can do "basically" the same thing by pressing "Alt + Tab".

Why would you want to pay for a program to do that?

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Recently I had to restore my laptop to factory settings and now when I go online and try to click on an image it will not open. the screen goes slightly darker and a single white bar about 6 inches long runs horizontaly across the top of my screen. The background is still visible but thats it. I am using win 7 home on a 64 bit system. Is there something I can reload or enable????? Any help???

Answer:Thumbnails will not open online


I will suggest you to run Windows Updates first and then I suggest updating Flash Player from the site:

If the issue still persists, try another browser like chrome, Firefox etc. and check if the issue occurs on this browser or not.

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Hello and thank you for looking at my thread today.The recent passing of my father left me in charge of the arrangements.I have been going through hundreds of photo's to make a life story video, using Windows Movie Maker.My question is: Can I set the default , when opening files that are pictures, to thumbnails instead of the  $#%%@ list all the time?It gets really tedious when I have to continually change the setting to thumbs everytime I want to import a new photo.

Answer:Open thumbnails as default?

 If you have not done this already, open   the C: drive and click on  the top menu Tools-Folder Options-View  scroll down and ensure that 'Remember each folder's view settings is checked, apply and come out.That should be all you need to do once you have  optioned for thumbnails,  but if not, there is this page from Microsoft which may help

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The photos are stored in sony media go. The picture is visable as a thumbnail but will not open and i get the message 'this item is missing from its origional locationn on disc' I cannot find them in any other photo file/location. It is only the case with around 10% of photos with no obvious pattern

Answer:I cannot open some thumbnails photos

item is missing from its original location on disc us a start.

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Hello I need some help please, I am using a site that has a forum post, if someone attaches thumbnail pics it says "attached thumbnails" but the space where they should be is blank, if i cursor over the spot where i know the pics should be and do it slowly my caret turns into a hand and then if i click the picture wil open ?? What's up with that? I use this site often and it drives me crazy,if someone posts a regular image it appears fine, I have checked all my internet option settings, re-installed browser, etc. etc. Can someone please help, the thumbnails appear okay on my pc at work so i know its not the web site's issue. Thanks.

Answer:thumbnails not visible but will open????

Which browser?

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I tried to do a search but it didn't come up with much. Have you guys seen an issue where the Save/SaveAs/Open dialogs don't open and instead the app crashes? I've seen it in Notepad, Paint and Word. If I kill all explorer.exe processes, and then launch for example Notepad from Task Manager, the issue goes away, but as soon as I reboot, it returns.

Any ideas?

Answer:Save / Save As / Open Dialog Crashing

I wonder if this is related to EDGE only showing "Run" or "View Downloads" after an executable file has downloaded? That's so aggravating. I have to Open Firefox or IE11, navigate to the desired page, and re-download to do a "Save As" after the executable has downloaded.

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Probable memory lapse here - <changes self to 'senile' label!).I am sure way back I managed on last PC to set things up so my default listing display in ''save'', ''save as'' or ''open''  was 'details - last modified'.  Very often I want to see my last save and most recent file ..... and not have to select 'details' then punch the 'last modified' top bar!!Any thoughts?  I can't remember if and how!

Answer:Save, save as and open - details and ordering

Wait a sec. I even don't understand what you're saying.

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One of my user is having this problem on her Windows XP PC:

Dell GX260 with Windows XP Professional running 512MB RAM, Office XP, Acrobat 5.0

When opening a Word file & edited in Word XP, the user cannot SAVE or use SAVE AS the file, when try to exit out the file, get prompt to either SAVE, CLOSE, or CANCEL the file, at that point it will still not save the file, the only way to exit the file is to hit CLOSE to exit.

I initially thought this might be a Word Xp problem, so I ran the repair tool in Office XP, that did not fix it.

I then uninstalled Office XP, reinstalled Office XP, but that also did not fix the problem.

I then ran the Office update to download the latest patches from MicroSoft, but that also did not fix the problem.

I then UNINSTALLED Acrobat 5.0 from the PC, that FIXED the problem.

WITHOUT Acrobat 5.0 on her PC, the user was now able to open & edit a Word file, and able to SAVE the edited file, also able use SAVE AS to save the file as a new copy.

I then reinstalled Acrobat 5.0 thinking the previous copy of Acrobat 5.0 on the PC might be corrupted, as soon as Acrobat 5.0 was back on the PC, the same problem with the SAVE feature came back in Word XP.

I then installed the patch update for Acrobat 5.0, that did not fix the problem.

At this point, I am out of clues on how to fix it....The user tried Acrobat 6.0 before on the same PC, but decided to reverse back to Acrobat 5.0 because of format problem with Acrobat 6.0 is no... Read more

Answer:Unable to Save/Save As/close Word XP file with Acrobat 5.0 installed

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Does anyone know of any, preferably free, software that I can point to a chosen site, open all the thumbnails in turn and then download the full images to my PC?


Answer:Auto-open, then download thumbnails

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I can open the photos in paintshop or any other programme I have once I am in that programme, but I am unable to open it straight from thumbnails. Says it cant find windib.exe which it needs to open it.

Answer:Cannot open thumbnails from folders.windib.exe

All I can suggest is run system file checker from command prompt in case it's a missing/corrupt system file: type sfc /scannow (note space). It'll read from os disc and replace as required.

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When I tried to back up my "My Pictures" directory on my Dell Dimension 3000 Win XP Pro machine, all of the create dates on the jpgs changed to the current date, thumbnails disappeared, no preview in Windows Picture and Fax Viewer and jpg files will not open in Photoeditor or Paint. When I tried to copy, I tried to click and drag the entire "My Pictures" directory. I was prompted that some information may be lost, but I clicked yes to proceed. All of the jpg files still are listed in the directory with their original name and files sizes intact. The only change is the create date and the inability to view or open the files. Any help would be greatly appreciated.

Answer:jpgs won't open, no thumbnails and no preview

Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fix.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fix.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.

Windows Registry Editor Version 5.00

"Content Type"="image/jpeg"



"Content Type"="image/jpeg"





"Content Type"="image/jpeg"



[HKEY_CLASSES_ROOT\.jpg\Open... Read more

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With regard to clearing lists of [recently opened and/or saved] file names in Windows file dialog boxes, Orbital Shark had described the following procedure (from his 01 Nov., '10 post-) How to Clear This Dialog Box ? :

"If you want to selectively clear the Common Dialog file names MRU, you need to delete these two registry keys manually:

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Explorer \ ComDlg32 \ LastVisitedPidlMRU

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Explorer \ ComDlg32 \ OpenSavePidlMRU"

My question is as follows (and it is probably a silly one, therefore please bear with me and thank you):

Is the prescribed procedure to delete the *actual keys* ("LastVisitedPidlMRU" & "OpenSavePidlMRU"), or instead to delete the *contents* of those keys? i.e.: Should I select/highlight the key within the left panel of the Regisgtry Editor, and then select delete; or should I select/highlight the key within the left panel, and then select/highlight in the right panel all the contents of that respective key, and then delete all those contents (not the actual key itself) indicated in the right panel?

Thanks much for your patience and for your help! Win

Answer:Residual File Names in Save/Save As Dialog Boxes

Hello Windough, and welcome to Seven Forums.

Deleting those actual keys would work best. If you like, the tutorial below will help you do this automatically instead of having to manually do it in regedit.Common Dialog Boxes - Clear Dropdown List of Recent Files History
In addition, you might look at this tutorial if you do not want to have this history kept.Common Dialog Boxes - Enable or Disable Dropdown List of Recent Files
Hope this helps,

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Hello everyone,

I love the way that Internet Explorer 8 displays all of its open tabs/windows in a list view when you hover over the IE8 Taskbar Icon, and there are too many tabs/windows open to display them as thumbnails. I would like it to always display the open tabs/windows in a list view. Furthermore, I want my other programs, such as Outlook, where I have multiple items open, to display them in a list, rather than thumbnails, when I hover over the Outlook icon in the taskbar.

Is there any way to get this to happen, even if I have to use a software add-on?

Thanks for any help you can give me.

Best regards,

Juan Antonio

Answer:Display Open Windows as List, NOT Thumbnails

Hi Juan Antonio,

You can do this by switching to a Basic theme: Theme - Change or Save


Windows Outreach Team

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Thumbnails for Open Office Documents. My problemUsing Open Office 3.2 thumbnails of documents are visible in Windows Explorer.Here is a screen shot of Desktop.In documents 2 and 3 you can see the image of the inserted  JPG file.But in Documents 1 and 4 it is not visible. But it is there.  The workaround is to save the file as RTF, open it with WordPad, then insert the JPG again, then save it. Now the Thumbnail is OK.After the file is converted back to the ODT format the thumbnail view still shows the embedded image. But if I have to change the image, Open Office no longer gives the thumbnail with the image. Drives me crazy!  As far as I know, this thumbnail feature is part of Open Office,- not Windows Explorer.Is there something I am missing? What should I try next?Thanks for any help.  Tthe OS is Windows XP sp3

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Firstly, my employee's are running into a problem where they cant save their files because the file is "in use" according to windows 7.

What i've narrowed it down to is the fact that windows uses the files to display details or even a preview of the file whether it be a thumbnail or a window pane preview of the file or even simple details barring it from saving the file after it is opened, edited, and ready to be saved.

I have disabled all the obvious frills that might be conflicting such as: "file previews, show thumbnails etc." just cant quite get this resolved.

Also, windows 7 and its short term memory loss wont allow some of my employees to save their favorite folder views (I understand that windows 7 tried to implement a more functional window mode, allowing users to have multiple view for their different folders) but the "pick one and stick with it option" of "Apply to all folders" the obvious approach doesnt work. Or merely works for a few days then reverts. I've seen regedits about changing the "bag size" and such but that looks a little more involved than i want to get with the registry, also potentially affecting something in the process.

Any tips?

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4000+, x86 Family 15 Model 107 Stepping 1
Processor Count: 2
RAM: 1791 Mb
Graphics Card: ATI Radeon HD 3200 Graphics, 700 Mb
Hard Drives: C: Total - 610475 MB, Free - 489520 MB;
Motherboard: ASUSTeK Computer INC., M3A78-EM
Antivirus: None

PC slowed to a crawl so I suspected malware/virus. I used Spybot S&D which didn't help. Found and used Malwarebytes and CCleaner which did seem to work. I realized though, my .jpegs on the desktop wouldn't open but others in My Docs did. Now it seems all .jpg and .pdf files don't open. I can still see thumbnails which leads me to believe there is still something there - encryption maybe? Anyways I realize I may have already gone too far without guidance, please help. Thanks in advance, Jim.

Answer:.jgpg Thumbnails show but won't open after malware removal

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Hi All,
I work on a web application that has Excel and Word documents in it.
At the moment when a user opens these documents in IE9 they get presented with a dialog box asking:
What do you want to do with "filename"?
The user is presented with Open, Save and Save As as the options.
Unlike previous versions of IE there is no check box to tick to remember the user's choice so it comes up every time.
I really need to get rid to this box. Does anyone know how to disable it?

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Hi All,

I work on a web application that has Excel and Word documents in it.

At the moment when a user opens these documents in IE9 they get presented with a dialog box asking:

What do you want to do with "filename"?

The user is presented with Open, Save and Save As as the options.

Unlike previous versions of IE there is no check box to tick to remember the user's choice so it comes up every time.

I really need to get rid to this box. Does anyone know how to disable it?



Answer:How to get Excel and Word documents to open without the Open,Save,SaveAs box opening

Hello and welcome to the forum.

Click Start => My Computer => Tools => Folder Options => Click on File Types tab => In the file types list => click Excel => click Advanced => UNcheck clear the Browse in same window check box (or click to clear the Open Web documents in place check box) => Click OK

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Win7 Ultimate

I hope I can explain this clearly.

When I go to an Open or Save dialog box in any application and I click on any folder any where in Windows outside of the application, the Save as... or Open dialog for that application switches to that folder, which is great feature because it quickly enables me to change the location in those dialogs. It's not currently working.

My question is, where is the setting the enables or disables that functionality.

Thank you for any help

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A user tries to download a PDF from a government site by selecting a checkbox for the document and hitting Download Document button. The file download box comes up with "Downloading file... Open/Save/Cancel". When she hits Open, the box dismisses and the download progress box appears. Almost immediately, however, the file download box reappears but this time Open is grayed out, forcing the user to save it before it will be downloaded and opened. On any other computer in the office, the file will open right up. I have checked the internet settings and they seem correct. What would cause this to happen just to this one user? Or, what can I do to fix it?

Answer:Solved: PDF DL: Open/Save window returns with Open grayed out

Upgraded to version 6 and the problem went away. Thanks for everyone's response!!

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Hello readers,

I was wondering whether there is a way to tweak IE6 so that the default web page saving scope is a Dragnet-style "just-the-HTML-facts, ma'am," rather than the complete page with all the graphics from the advertisers etc.

I dislike manually having to override the default prewired into the product every time I want to save HTML ONLY.

Thanks for your help!


Answer:IE6: File>Save As>. . .>Save as type>Joe Friday?

The only way I have seen, is to completely disable the save as web page complete. It will then default to save as web page, html only. But the save as webpage complete is missing altogether.

Open up regedit.

Go to HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Infodelivery\Restrictions

Create a new dwrod value with the name NoBrowserSaveWebComplete

Double click the NoBrowserSaveWebComplete and set the value data to 1

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I accidentally cleaned up my complete temporary files and after that and lists are displayed instead of that.Can you throw some light on this and btw my OS is WIN 7 Home Basic 64 Bit which does not support Aero Features, so that Aero thing doesn't work with my OS. Apart from system restore,how can I restore defaults.Can you single out the file/s which are needed to restore my taskbar thumbnails.

Answer:Taskbar thumbnails of open documents and programs stopped working.

I'm confused...If you don't have Aero then you do not have thumbnails in the taskbar...

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