Computer Support Forum

Outlook 2010 "Data File" error

Question: Outlook 2010 "Data File" error

I just installed Outlook 2010 on my new Samsung laptop running Windows 7 a few days ago (an upgrade from Outlook 2002 that I was previously using on my old computer running XP). My husband & I have 4 different email accounts, so I started configuring all of them on the new version & it all seemed to be working fine. Last night my husband moved our saved emails, etc., from our old computer to the new one. At first everything went smooth. All the stuff we still had on the old pc showed up in all the right places in our new inboxes. Once he was finished, we tested send/receive several times & it was all working fine. That is, until this morning...

After powering up the laptop & starting Outlook, I've discovered that all email accounts work EXCEPT our main account. This is the error message I keep getting:

Sending' reported error (0x8004010F) : 'Outlook data file cannot be accessed.'
Receiving' reported error (0x8004010F) : 'Outlook data file cannot be accessed.'

I used one of our other email accounts that work to send my husband an email showing him the error. He has no idea how to fix it & I have tried to find an answer online & can't. Can anyone (as if you're talking to a child) explain to me how to fix this problem? Thanks.

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Preferred Solution: Outlook 2010 "Data File" error

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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Answer: Outlook 2010 "Data File" error

Welcome to SF kimbojo

Have you tried a repair?
Office 2010 - Perform Repairs

Also do a Scan pst.

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All of a sudden I could not find my sent mails in the Sent Items Folder. I looked for help from the forums and got a suggestion to create another profile to test whether I can see my sent mails there. I followed the instructions but there was not enough to lead me through so I don't think I completed creating a profile. Then I got another suggestion to purchase the Registry Booster to clean up my registry. After I did that I was able to see my sent mails again.

However I still continue to see the Outlook Data File Popup with the message "This data file has not been configured. Select an existing file to configure or try the name of a new file to create". After I clicked "OK" then I got another pop up to prompting me to choose a file from the Libraries.Documents directory. I clicked "Cancel" then I got another pop up with "Properities for this data file must be defined prior to use". I clicked "OK" and then I got the Outlook Data File Popup and the same subsequent popups again. After clicking through I was able to start my Outlook but when use the registry Booster to scan I got more error messages. So apparently these errors from Outlook is mucking up my registry. Anyone has any idea about this problem? Please help. Your assistance is greatly appreciated. Thank you. Helen.

Answer:Outlook 2010 Error message "This data file has not been configured"

Hi Helen,

Firstly, you certainly do not need any registry boosters to solve Outlook data file issues - was this a recommendation made by someone, or was this suggested to you by an automated pop-up? If its the latter, is there any chance you could be infected by some sort of malware?

To solve the Outlook issue, do you know where your Outlook data file is being stored? Can you do a search on your computer for all files with this extension:


Post back here with your findings. Also, can you tell us about your current system : what anti-virus software are you using. I'm a bit concerned about this Registry Booster : generally speaking, in most cases you really do not need/want to be mucking with the registry at all.


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Hello All,

I have my GoDaddy email account setup as an IMAP using Outlook 2010. Intermittently when I receive emails, they will go straight to the 'Outlook Data File' and completely erase them from any of my other email clients. I will even be literally reading an email on my iPhone and before I can finish the email disappears to my office computer if outlook is running. Any way to fix this?

Thank you!

Answer:Outlook 2010 - Data File "Stealing" Emails

Elegantly simple my friend - just make sure Outlook is not running when you are using a different device to read emails with.

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Hey TSG,


Windows XP SP2 with all updates
MS Office 2003 with all updates
Windows is set up with 3 user profiles - error only occurs on "administrator"

PC appears to be clean: I run SPYBOT and AdAware regularly, and CCleaner and Registry Mechanic occasionally. I use fully updated Trend Micro PC-cillin Virus Protection and firewall.


For no apparent reason, when I open Outlook I get the message "Data file 'Personal Folders' was not closed properly. The file is being checked for problems" .....pause

...and then Outlook closes. (NOTE: any recommended solution that requires Outlook to be open cannot be applied). I have researched the Web forums and one suggestion was that the .pst file is too large. I back up the .pst file every night and last night's file was 352 meg which does not seem to be too big.




PS: I can get e-mail on-line

Answer:Outlook 2003 - Error "Data File 'Personal Folders' was not closed properly"

Well the good news is that your .pst file is not too large... the maximum limit for previous versions of office .pst files was 2 GB... usually corruption occurs before this point though (post 1.5 GB is about the point where it becomes prominent), and with the new office 2003 4TB is the theoretical limit of your PST files.

One thing to try... move the location (into another folder) of your .pst file, so that the association of the outlook and the pst file is broken... see if this allows you to open outlook... if so try to remap to the .pst file in its new location, close outlook and see if the issue has been resolved or if it fails to open again.

If you are able to open outlook (with the pst disconnected) and the previous step has failed try using the import/export function and see if you can import your .pst file from the old (corrupted one) to a new one...

There are utilities out there that are able to check the integrity of .pst files, but right at the moment... it escapes me as to which are the recommended scanners.

Other suggestions are welcome...

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In one office decided to reinstall Windows 7, became ill after working virus.
As expected, copied documents from the desktop to the disk D, format screw and reinstall Windows and a bunch of programm.
Then came the user of this computer and was horrified to find that it has no data in Outlook 2010, and he had already warned that it has a post office.
In general, the file Outlook.pst stayed somewhere on disk C, has already lost.
D drive someone 2 years ago made a backup copy of this file - there is 5GB.
But it is very necessary for the letters of 2012 and 2013.
How can I restore the whole thing? In general, is it possible?

Answer:"How to recover data, Outlook 2010?"

You might be able to try one of the data recovery programs that are out there. But that is not a guarantee that it will work to recover those letters. This is why you and any computer user essentially should have a backup device of some sort to fully backup your drive(s) at all times; even if you manually make a backup you should still use a backup device. Im not totally familiar with the the data recovery programs that are out there that actually work; so you may have to google search and see what comes up.

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Normally when you try to send an email from a link from firefox via "file->send link", your default email program automatically opens assuming it's not already open. If Outlook 2010 is already open, no problem; it works fine. If it's closed, I get the error below about a dll error telling me to reinstall outlook 2010. if I manually open Outlook, I can then email the link.

If I insert the Office 2010 disc to try a repair, I get an other error (below) saying 2003 was not uninstalled properly and to uninstall it before I can do the repair (gotcha-catch22-can't get there from here, etc....). I see nothing in add/remove to indicate there is a trace of Office 2003 remaining. I can send screen shots of the registry if desired, but see nothing there indicating 2003 was not removed fully, but could be wrong. I'm fine with surgical edits if necessary.

I've been running Office 2010 for a year with no other problems beyond this and it's possible this existed from day 1 and it just took me a while to notice it..

Any suggestion on how to either fix the dll issue directly, or deal with the 2003 uninstall hopefully without uninstalling 2010 and starting over?


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Please help. I have seen a few post about this error but nothing I have tried has helped.

Each time I open outlook a balloon pops up my task bar with the following message:

Microsoft Office Outlook
A data file did not close properly the last time it was used and is being
checked for problems. Performance might be affected while the check is in

Then the message quickly dissapears before you can even read it properly and outlook closes automatically.

Answer:"A data file did not close properly" when Outlook 2007 is opened

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1) Anyone experienced this oddity?

I simply cannot find the FILE >>> "data file management tab"

I can't find any way to add the option to the "FILE" menu, eg in the OPTIONS >>> CUSTOMISE field.

2) As Sysadmin, I occasionally have to tidy up several .pst data files, which I connect to, and can see in the "folder view" pane, but I can't find a way to rename the individual "outlook today" main folders (option is greyed-out... I can only re-name the sub-folders)
Thanks for any help you can give!

Answer:Outlook 2000 sp3: No "data file management" option!

Hi blast9,

e.g. to get to the Compact Now option:

Right Click on the Outlook Today folder in Outlook ande select Properties.
Offline Folder Settings.
Compact Now.

I'm used to the Data File Management Option also, but had to find the above on a different machine I was using.


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I've been getting the following prompt for some time now: The data file "Archive Folders" was not closed properly. Checking file for problems. Then, the program would open.

It is now still giving me that message, but the program closes immediately after doing so. I am not sure what to do, can anyone help?

Answer:Outlook 2002- The data file "Archive Folders" was not closed properly

Have an update to Outlook problem - Help!!!!

I found the Inbox Repair Tool and scanned my .pst file. Everything went well, there were errors, and I ran repair afterward. I backed things up and all that happy stuff and thought I'd be all set, but the program still opens, says "The data file "Archive Folders" was not closed properly (actually the first time I ran Outlook it didn't check that) and then the program closes. Now where do I begin? I did a Detect and Repair on Office XP yesterday. Should I perhaps uninstall the whole program and reinstall it? Or, is there another file I need to address? Please someone help me with this. I've been going nuts with this problem for days. Thanks!!!!!

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Answer:BEX error "wininet.dll" Outlook 2010 won't load

try the following link and see if it helps ya out any to resolve the issue:

BEX error, Outlook 2010 won't load

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New Dell 530 computer, new Office Pro package installed by Dell. Everything works pretty smoothly so far, but every time I open Outlook (not Outlook Express), I get a message "A data file did not close properly the last time it was used and is being checked for problems. Performance might be affected while the check is in progress." I can still check email, appointments, etc, but it works in the background and sometimes interferes with the keyboard or mouse. And if the program is open long enough, it reports a message "data file check complete." It's not a huge issue but is very annoying. Any ideas?

Answer:2007 Outlook "data file" message

Hello Judy. Here is an article that explains the error message and provides a resolution to prevent it from occurring again.

Hope that helps.

-- Goku

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I am using Windows Vista.
Office 2010 purchased.
I can not recall my emails. The message I'm getting is "The attempted operation failed. An object could not be found".

Hosting Exchange and I checked with the hosting co. who says they support the functionality. Quote: This function is a default feature from Microsoft. All features that Microsoft has enabled by default are enabled by us, the default settings aren't changed
by us."

How to fix it?

Thank you in advance for any information :)


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I have Windows Vista and I installed Starcraft. It installed fine, but when I run it, it gives me an error saying "Data File Error" and that it couldn't get data from the cd, even though the cd is in the drive. I tried reinstalling and compatibility mode, but I can't get anything to work. Any ideas? Thanks.

Answer:Starting Starcraft results in "Data File Error"


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I am running windows XP, and get the following error when importing any AVI file. This is the first time I have used Movie Maker, and I did check "Download Codecs Automatically" in "Options".

The file [missed this first time, thanks V_R] HDTV.XviD-ASAP.[VTV].avi cannot be imported because the codec required to play the file is not installed on your computer. If you have already tried to download and install the codec, close and restart Windows Movie Maker, and then try to import the file again.

Answer:Movie Maker- "Codec not installed" error when importing an AVI file (torrent data)

... the file may require a codec that is not supported by Windows Media Player.

Xvid is one of the formats that MM doessn't like.

you may get it to work with ... ... and then, maybe not.

all spam links will be deleted from this thread, & the thread locked or deleted.

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Does anyone know how to repair .qbw files? I don't really want to pay $500 to have someone fix it, and I'm sure its fairly simple.

Quickbooks does not give me the repair option, I need to find a recovery software or repair it manually.

Thank you for your help. =)

Answer:Error: "Not a QuickBooks data file or is damaged"

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I only get the BSOD when playing games, not any specific game, but any, sometime i can go a whole week of playing games and have no BSOD at all, and somedays 5 minutes after a game is running it will BSOD everytime, all day long. When I try to Run any game like GW2 Or Inquisition my pc turns into Bluescreen with an error CRITICAL_PROCESS_DIED or KERNEL_DATA_INPAGE_ERROR ..I've already Updated all my drivers and reinstalled all my games, also run chkdsk /f and memtest with no problems.

This is the screen:

Also this is my dump config:
(note that i have windows 8.1, not 7)

Still it doesn't create any File or Folder and when the BSOD happens the blue screen say that its collecting info but it doesn't get off 0% .
It's the same with the critical process died it just goes to the blue screen saying its collecting info but it also doesn't get off 0%.

I'm completely baffled with what to do as the blue screen view hasn't picked up anything and i cant find the dump files.

Answer:"Critical Process Died" & "Kernel Data Inpage Error"

Hi BTW, welcome to the TSG Forums....

You may find this from the MS Community helpful. If Greek is easier to understand than this article then come back to this Forum and someone will help you.


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I have Outlook 2010 and Windows 8.1.  When attempting to open e-mail in Outlook 2010 or documents in Word I get the following error:
"Outlook could not create the work file.  Check the temp environment variable."
I've read several Microsoft KB articles and several forums on this issue.  According to these articles, This problem occurs when the Cache string value in the registry doesn't point to a valid directory.  The solution provided is to:
Locate and then click the following subkey:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Right-click the Cache key, and then click Modify.  Then modify the sting value to:  %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache
When performing this step, the cache value was already set to the value above.  I attempted to overwrite by typing the same value for the string, but that did not solve the problem.  I attempted to change it to a different value, save it, and then
modify it to the correct value and save it, but that did not solve the problem.  I also attempted to go in to the INetCache folder under Users\"user"l\AppData\Local\Microsoft\Windows\INetCache, rename it, recreate a new folder and copy all subfolders
into it, and that did not solve the problem.  
I am out of things to try from the user forums I have researched.  Appreciate any insight anyone might have on how I can solve this problem.

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every time i try to open one of this folders a window apears with this content
cant have acces to C:\Documents and Settings\Mike\Local Configuration\{one of these folders} acces denied
this affects my IE i cant download nothing thru IE all my files on that locations i cant set dispaly pictures on WINDOWS LIVE messenger and all thinks that has anything to do with those folders
any suggsestions or idea
hope you can help me
pd ive scanned my computer and its all clean also i cant install windows XP serivce pack 2 im kinda stucked :/

Answer:cant open "temprorary files" "aplication data" "program data"

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I am getting the following error when moving files on the same drive or from one to another:

"Error Moving File or Folder
Cannot remove folder (insert folder name here): The directory is not empty."

This is fairly common (once or twice a month) and it occurs usually with folders containing many subfolders when being moved by explorer gui "Move the selected items", or ctrl-x, ctrl-v . Repeated attempts through the same process seems to move the folders, but the errors increase as the concentration of stubborn folders increases.

There are no event viewer logs corresponding to these errors. (eventvwr.msc: system, or application)

I would have thought this would be a common problem, but extensive searches came up with nothing... so either it is rare, untroubling to others, extremely easy to fix, or my search queries suck. =)
I am going to run Checkdisk to make sure all is well there, and I will repost the likely failure.

Answer:"Error moving file or folder" "directory is not empty" one file left

Occasionally when I am deleting a file, it is difficult, I have to go through process explorer, search for the thread that is strangely(?) associated with that file in explorer (no reasonable dependencies could be linked, nor is the file being viewed), and kill the thread before deletion.

any thoughts?

Thanks =)

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Using Outlook 2003.When trying to open attachments we get the following error message"Can't create file: <filename>. Right click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder"This doesn't happen all the time, just with some attachments. We had a fix, by deleting Temporary Files that it created, now that's not working either.Any suggestions?Thanks! 

Answer:Outlook "Can't create file" error when trying to open attachments

What is the file extension on these attatchments ? ?You didn't happen to mention what you are using as an email client.

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I have an entire column of data that I need in one cell. When combined I need each piece of data to be surrounded by " " and a , between each one.


results = "151","183","2001"

Answer:Solved: Excel Column of data place in one cell with "data", "data" results

ASAP's "Merge row data" ("Columns and rows" category) will do 99% of the work for you.

(edit: "entire column" -- do you mean full from top to bottom? )

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My employer (School Board) requested all staff laptops be returned over summer so the OS could be upgraded from Win 7 Enterprise, so I did an export of my Outlook 2010 file to work on from home- they now want all Outlook profiles below 50 MB. My personal laptop (Win 7 Pro with Office 2010) died last Tuesday before I could import said file. New ASUS G771J laptop came with Win 8.1 Home which I upgraded yesterday to Win 10 Home. Employer is moving to Office 2013 so I installed the HUP version yesterday as well.
Am now trying to import a password protected Outlook 2010 file (backup.pst) that was backed up from the work Acer running Win 7 Enterprise computer and Office 2010. I use Thunderbird or Gmail as my email client so will not use Outlook 2013 beyond weeding through this mound of work emails.
Was on M$ Win 10 website
Import Outlook items from an Outlook Data File (.pst)
but get either "This Outlook data file (.pst) is already in use in the current profile" when using the export function or "We didn't find anything to show here" when I use the Open Data File (.pst) command from "Open & Export" from the File tab and point to the backup file from work.
Both backup files are named differently depending on the Outlook version 2010 (backup.pst) and 2013 (Outlook.pst) so I copy/pasted the 2010 file into the same folder as the 2013 file then renamed the 2013 file to Outlook.OLD hoping that would trigger Outlook to accept the 2010 file but Outlo... Read more

Answer:Outlook 2010 Data file import error to Outlook 2013

Have you tried to import it to T-Bird?

Maybe something like this would help?

Exportizer 5.5.5

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Hope this query is in the right section -tried to use my LDS 1881 England Census CDs last night - but having problems with the Viewer.

I have V4 which up to now has worked perfectly - tried to re-install it
and I keep getting "Failed to extract file "Dll_ini" from binary table"
error message.

BUT no problems on my laptap which has the Viewer installed from the
same CD.

Have had a few problems with computer of late - it was in the workshop
3 weeks ago because of some corrupt Windows files - could that be the

Grateful for any advice, suggestions as to what to do!

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Wanted to resurrect an older thread, but its closed :

Please read completely before responding.
I am a 30 year IT pro, most of it as a programmer. I am the geek in charge of a tech non profit org in Hawaii.
so yea.. i have at least half a clue.

Here is the deal.
In doing drive copies, data recoveries, etc... when we are moving a mass amount of data from one drive to another we run into this problem a lot.
"Error moving file or folder" -- "directory is not empty"
If you restart the move, it will continue on and keep going, restart enough times and eventually it will move all directories.

I think its a programming issue with windows and wonder if anyone has a work around ?

I have a suspicion that the copy process is getting out of sequence. That it is trying to move a folder before it actually emptied it. Possibilities are :
1) windows forgot its place in moving through and navigating numerous sub directories and it is having a problem with “recursive calls.”
2) Computers with hyper threading or dual core processors are spawning the movement of files across multiple processes, and some are getting ahead of the other.
3) It did actually move the file, but the cache or something in memory has not updated, or the full data write has not completed yet before it tried to move the directory. (delayed write)
Yes, you can copy and then delete the old... Read more

Answer:"Error moving file or folder" -- "directory is not empty"

This is a known issue. It is by design.

As you may know, moving is in its essence an unsafe process. It would be better to use the actual sequence of copy and then delete.

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Get this every time I try to install it...whats going on here?

The only things I have which contain the word "QuickTime" are just some random audio codecs, a prefatch file in WINDOWS and a Photoshop file...

What could be causing this error? Registery issue? Argh, I need my iTunes back and to watch Apple Trailers! Grrr lol

Thanks in advance.

Answer:""QuickTime" is not a valid short file name" Error :S

I'd attempt a clean reinstall, again:

Go into Start/Run and type appwiz.cpl and hit enter.
Remove these applications:
1. Apple Software Update
2. Apple Mobile Device Support
3. iTunes
4. QuickTime

Restart the computer
Download & Install the Windows Installer Cleanup Utility:
Launch the Utility: Start > Programs > Windows Install Clean Up
Select any of the above mentioned applications, and click Remove

Restart the computer again
Download & install iTunes again from here:

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I was messing with my ASUS N10j and I tried to install Windows Vista Ultimate 32 bit on it.

Installation went fine, but then when it wanted to boot up for the first time, it gave me a window that said "Can not open recovery.dat" and a huge red ERROR message appeared in the middle of the screen.

From googling, these guys ( believe its because of a hidden recovery partition. Well, how do I delete that partition if I don't have access to Windows?

The laptop also doesn't have a DVD-drive, so the solution has to be via USB.

I have no clue what to do. Help!

EDIT: Ugh... I guess this is more software related... Sorry.

Answer:Red "ERROR" message because "Can not open file C:Recovery.dat"

Greetings, RommelTJ...

Couple of things you might consider trying:

* Boot to a Linux USB drive, and format your hard drive from that environment - tips on how to create a Mint 7 (Gloria) bootable flash drive can be found here...

* Get your hands on a USB DVD drive, and use it to boot to your Windows disk to delete/recreate any partitions...

Quick question: how are you trying to install Vista without an optical drive?

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Recently we have migrated an entire overseas division over from a very old computer system to brand new VDI/VMware-based system. This, of course, includes importing PSTs (POP3) into their Exchange mailboxes.

What we're trying to do is find out if there are any missing e-mails ... by sorting by Received Date and scrolling down. Thing is, most of the users have dozens of folders. It would be impossible for us to find if they're missing e-mails like this unless we could get a view that would show all e-mail messages from all folders.

I did try the Advanced Search with blank fields and selecting the mailbox + checking to search subfolders as well, but it concatenates the total number of results to some several dozen results, so this is no good.

Any ideas?

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Hello All - I ran into an issue where Outlook 2010 (Calendar) does not show certain options for a Calendar Event. Meeting that has been received and accepted, when opened does not have option of "Respond" and once that button is clicked drop down menu should display "Reply, Reply All... Reply with IM, etc."

Here is the screen-shot of it and how it is supposed to look like.. just not seeing it on my computer:
Note: I did notice when someone schedules an appointment in Calendar this option is not available; but other meeting invites co-worker of mine does have and I don't. Complete the same environment, same machines, same OS image (W7 64-bit Enterprise - company computers). Also, company IT is looking into this and so far they have not been able to find the culprit of this issue.

Thanks all!

Answer:MS Outlook 2010 / Calendar event missing "Respond" (Reply All, etc.)

Hi CarDusan,

Means you are missing the section (Change Response) through which a user can accept or decline events or Outlook appointments.

This issue arises when the following data file exists in the Windows Registry (with the values):

Key: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Calendar

DWORD: DisableResponseButtons
Value: 1

Use the given "Fix it for me" solution provided by Microsoft.
Manager is unable to respond to a meeting invite

Clark Kent

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I have recently created an additional email address in Outlook 2010 and since then have been intermittently getting a pop-up window as soon as I start Outlook 2010 which prevents me doing anything and places a red X on the email icon in the bottom task bar.

The pop-up window says "Your IMAP server closed the connection" and gives me "OK" and "Details" tabs.

If I click OK it gives me the "No - you can't do that" tone. If I click Details I get;

Account: (email address)

Internal login failure. Refer to server log for more information.
Protocol: IMAP
Port: 143
Error Code: 0x800CCCDD

I then can't do anything to exit from the pop-up window or Outlook 2010 except to use Task Manager to stop OUTLOOK.EXE*32.

Any ideas on how I can prevent this from occurring?

I'm running Windows 7 64 bit and have only basic computer skills.

Answer:Solved: Outlook 2010 - "Your IMAP server closed the connection"


Turned out to be a network problem.

All fixed.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4060 Mb
Graphics Card: Intel(R) G41 Express Chipset, 1806 Mb
Hard Drives: C: Total - 595439 MB, Free - 531563 MB; F: Total - 476268 MB, Free - 197506 MB;
Motherboard: Dell Inc., 0J190T
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

I'm using Outlook 2010 for work emails. The program will run fine for an hour or so opening email attachments in a matter of a second or two, then all of a sudden it starts to take 15 to 20 seconds to open an "unread" attachment. An attachment that has already been opened will open quickly anytime.

I've tried disabling add ons. I've tried using CCCleaner to clean out the computer as well as it's registry scanner. I've tried deleting all of my other emails, saved, sent or deleted, so there are only a few in Outlook and nothing has helped. The only way that it will function properly again for a short period of time is if I shut down my computer completely and restart. Then, I'm in that same perpetual loop of working great for a little while, then it starts opening email attachments slow again.

Any ideas?

Answer:"Unread" email attachments open slow-Outlook 2010

I appreciate your response very much. I did try that and it didn't seem to help.

I'm going to throw a wrench in this and probably cause a lot more confusion, but I've recently found something that appears to have something to do with the problem. This computer is hardwired (ethernet) into a wireless router. About once or twice in a 10 hour period during the day, the router somehow disconnects the internet. I have to turn the router off for 15 seconds and it comes back up along with the internet everytime. For some reason, I've noticed that just before (and I'm talking 15 to 30 mins. before) the router disconnects the internet, the email attachments begin to open slow. As soon as I reset the router, the email attachments open normally.

Go figure? I honestly can't see how one has anything to do with the other, but I'm about 99 & 9/10's sure that the problem goes hand in hand with the router disconnecting. I've just recently (in the last few days) noticed this and have been monitoring and experimenting with it. So far, it happens everytime.

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Using Windows 7 Enterprise Edition (64 bit) and Office 2010. When dragging a message from mail to the Calendar (in the lower left under the folder list) to create a new meeting/appointment, the calendar dialog will "pop under". How do I get the calendar dialog box to grab focus?

Thank you

Answer:Outlook 2010 - When dragging message to calendar, dialog "pops under"

If you still interested, could you please create and post a screenshot.

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I accidentally drag-and-dropped an important folder from the Navigation Pane to the center section of Outlook where I was viewing the list of emails in my Inbox. It did not ask me if I wanted to delete the folder or give any errors - it was just gone when I released the mouse.

Any ideas on how to get the folder back would be very much appreciated.


Answer:"Drag-and-Dropped" folder and now can't find - Outlook 2010

If a Windows search can't find it it has gone into Cyberspace I would think.

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Hi Guys
Having installed an SSD and cloned Windows 7 + Apps to it, I've come up against a couple of problems using Outlook 2010 and I'd be grateful for any help please. The pst file is on another HDD that was not involved in the upgrade.

1) Search function no longer works. either says not found immediately or carries on searching for ever. Clue may be in Indexing? Click on Indexing Status and get "Outlook is currently indexing you items. 2129 items to index" Problem is, this number is increasing, not decreasing! Started around 1600. Should PC be left on and Outlook open, and just be patient, or is something awry?

2)Since SSD installed, all emails with images have lost them. Applies to ones I already have and new ones when opened first time. Red Cross and message in each image frame "Linked Image cannot be displayed. The file may have been moved, renamed or deleted. Verify that the link points to the correct file and location".

Firefox is browser.

If I forward an email that is not showing embedded pictures to another PC the images are present again.
Presumably the images are stored somewhere and the link has been broken by the upgrade?

I've tried a few things suggested on MS forums without luck. Settings in Outlook seem correct.

Thanks for any suggestions!

Answer:Linked images "lost" in Outlook 2010 after SSD installation

Further to above post, have also noticed that when doing a search Programmes and Files from Start button, the only items found are those within Windows, nothing from my data files which are on a separate RAID 1 pair of discs.

Now wondering whether to set old HDD (that still has Windows on it) back as boot drive, check that everything is as it should be booting from that drive, then wipe the SSD and clone again? I used Easius ToDo clone tool so will use another programme next time. Any suggestions on which to use?

Is this the best way forward?

Thanks for any comments.

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I have a partially composed lengthy email which I had to leave to finish later. It's in the "draft" folder. How do I retrieve it for completion and sending?

Answer:Email in "draft" How to edit and send? MS Outlook 2010

just open it, type in rest of what you want to say and click on 'Send'

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When I flag an item (i.e. email) for follow-up, it shows up twice in my to do list. I've figured out that this is because I have two .pst files in Outlook (outlook.pst and archive.pst). When I remove the archive.pst from the profile, only one flagged item shows.

I suspect this is the result of an Outlook auto-archive setting, but I'm not sure. If anyone knows, I'd be interested to know how to avoid this going forward?

Also, is there any way I can keep archive.pst as part of my Outlook profile and not have duplicate flagged items show up in my to do list, or do I need at this point to just take it off the profile and open it when I need to look up old items?

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We have a rather busy client netbook running windows 7 with MS Office 2010, the main app being Outlook 2010. very busy mailbox/database with lots of messages in store. worked ok until around end of Feb when it went wobbly.

the surface symptom is simple: it hangs busy while trying to load the profile. displays the "Loading" signal but cannot complete. so the app is unresponsive and is killed via task manager [wash/rinse/repeeeet]. tried to find 'scanpst.exe' but it is not on the system, just as it is not on my own daily driver [ms office pro 2007] despite Microsoft's disinformation. so next we tried msconfig>diagnostic, and on reboot tried "outlook.exe /safe" to no avail. same issue - goes to load the profile and hangs unable to complete the operation.

since this is Outlook 2010 [not previous] a lot of old fixes I have found are invalid.

what should we do?

Answer:Outlook 2010 hangs "Loading". Stuck on Stoopid

Hi, zapp,

I can't help you fix Outlook, but maybe I can help find scanpst.exe.

It's often hidden, but if you type scanpst into the Run box it should run even if it's hidden, as long as it's in the search path. If the file is intended to be run from a command line, first type CMD into the Run box to get a Command box and then type scanpst into the command box.

To do a search for it on the hard drive, assuming that it's a hidden file, you'll either have to set Explorer to show hidden and system files, or do an advanced search to include hidden files and folders.

If the file really isn't on your hard drive, I think there are places on the 'net you can download it from.

Hope this helps some. That's about all I can help you with. If I'm telling you things you already know, I apologize.

Good luck!

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We are moving from Windows XP / Office 2003 to Windows 7 / Office 2010
Huge change and of course people try everything that is possible...and impossible, things that you wouldn't of think of doiing.

But yes it seem you can actualy take files, in that case PDF files on your desktop and drag and drop them into an Outlook folder directly.

It doesn't show as an MSG file, it realy show's itself in Outlook as a PDF and you can double click it to open it.

It probably has the same system as Windows Explorer does

We have Symantec Enterprise Vault to Archive emails witch will automaticly do so after a predetermined period of time
We can archive the PDF file and it will result by creating a blank email from yourself with a PDF attached to it

So it does seem to work, i don't see any bugs or error or problem soo far.
But that is "so far"
I can't find anywhere on the internet a post or something that tells you "yes you can do that with Outlook 2010"

Anyone has an opinion on that matter understanding that everyone has differents ways of working...

Thank you

Answer:Drag and Drop Files into Outlook 2010 "Mail and Post Items" Folder?

Got it

Storing files directly in Outlook folders |

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Been running 2010 for about 11 months now on a hosted Exchange Server, no problems at all until this past Sunday.

Almost all of the roughly 125 emails in my inbox list the sender as me instead of the actual sender. When a new message comes in, the taskbar notification popup displays the correct sender's name but in the actual inbox my name is displayed under "From"

When I open any of the messages the correct sender's name and email address are displayed.

This is a head scratcher for sure and confusing when trying to scroll through looking for someone's message or reply. Anyone else run into this/know the solution?


P.S. Running a Dell Studio 15 less than a year old, fast processor, 8GB RAM, etc., etc. No other computer problems at all, just this quirky email problem.

Answer:Outlook 2010 "From" emails all list my name instead of senders


If you enable the preview window/reading pane, and then click one of the emails in your InBox, is the name at the top of your email as seen in the (preview window/reading pane) from the person that it sent it to you, or your name?


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I am running Outlook 2010 32bit with Windows 7 Pro 64bit. After installing google outlook sync (and subsequently uninstalling) an annoying popup window continues to appear when I start outlook. It asks me to Choose Profile. I have only one profile named "outlook". When you click "options" you can check a box that says "check as default profile" This does not make the annoying popup go away. It still pops up the next time you start outlook. After searching the web for a fix I found one promising work around. Access control panel then select "mail" here you go in to outlook profiles and check make outlook the default profile. The problem is this doesn't work with Windows 7 64bit and Outlook 32bit. In the control panel "mail" is grayed out and when you click on it nothing happens. Does anyone know how you can access Outlook profiles with this set-up?
Thanks in advance.
Oh and there is a very long thread in Google forums with many fixes, all of which I have tried, none of which have worked. it is obviously a problem caused by google outlook sync but google has remained silent.

Answer:Annoying "Choose Profile" in Outlook 2010

Have you tried to repair Office 2010?
Go to the Control Panel
Select Programs and Features.
Go down to Microsoft Office 2010
Select change from the menu bar.
Then select repair.

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hi !

some office 2010 problems: when i try to view "Outlook Today" i get an error message:
"cannot display the folder. out of memory or system resources".

right-clicking on outlook today → data-file properties → home page,
the problem seems to bee that it changes from the default outlook.htm to

res://E:\Program Files\Microsoft Office\Office14\1033\OUTLWVW.DLL/

clicking on "Restore defaults" fixes it.

but the next time i start Outlook, or sometimes even if i just take a look at some inbox-folders and then go back to outlook today,
then it?s the same problem all over again.

i have used 2010 for a while, and never seen those problems before,
it all started a few days ago after i changed some other settings, only problem is that i can?t remember exactly what i did.

one weird thing is that the problems only seems to be with my user-account, if i use my admin-account everything works ok.

i have uninstalled 2010, used ccleaner to fix the registry, manually removed all office-related files from the users-folders,
then reinstalled 2010.

the problems are still there.

any ideas ?

Answer:Office 2010, "Outlook Today"-problems ?

Quote: Originally Posted by hackerman1

hi !

some office 2010 problems: when i try to view &quot;Outlook Today&quot; i get an error message:
&quot;cannot display the folder. out of memory or system resources&quot;.

right-clicking on outlook today → data-file properties → home page,
the problem seems to bee that it changes from the default outlook.htm to

res://E:\Program Files\Microsoft Office\Office14\1033\OUTLWVW.DLL/

clicking on &quot;Restore defaults&quot; fixes it.

but the next time i start Outlook, or sometimes even if i just take a look at some inbox-folders and then go back to outlook today,
then it?s the same problem all over again.

i have used 2010 for a while, and never seen those problems before,
it all started a few days ago after i changed some other settings, only problem is that i can?t remember exactly what i did.

one weird thing is that the problems only seems to be with my user-account, if i use my admin-account everything works ok.

i have uninstalled 2010, used ccleaner to fix the registry, manually removed all office-related files from the users-folders,
then reinstalled 2010.

the problems are still there.

any ideas ?


Try this command Start > Run > Outlook /resetnavpane see how it goes

Good Luck,

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I am changing from Outlook Express to Outlook 2010. I had things set up in OE so that when I added names to the people I was sending email to, it showed the name rather then the email address. I downloaded some 2000 contacts to Outlook 2010, and when I send an email, it shows the email address rather then the name. Is there a way to change this so that it shows just the names? I really do not want to go through 2000 names and change each one individually.

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I've just upgraded to Outlook 2010, and now I find that links in emails I send and receive are not "hot." I aways message in Plain Text format because much of my emailing is done on Plain-Text-only mailing lists. Switching to HTML format is not an option.

How can I get Outlook 2010 make hyperlinks in email messages "hot"?


Win7 Ultimate (64)
Office 2010 (32)
Browser: IE8

Answer:Outlook 2010 hyperlinks in email "cold"

This is how it works in Outlook 2007 - hope it is valid for Outlook 2010 also.
Click "New" to start a new email message
Click the Office Orb (top left)
Click on "Editor Options" (bottom right)
Click "Proofing"
Click "AutoCorrect Options..."
Under "Replace", ensure that "Internet and network paths with hyperlinks" is checked
When you type a link into your plain text email, make sure you hit Space or Enter after the link to force it to go hot
However, in my experience, links in plain text emails do have a habit of sometimes going cold again when the message is sent, and I haven't found a fix for that - I assume it is something to do with the recipient's setup.

Anyway, hope this helps

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I am using Microsoft-Office 2010 Version 14.0.7109.5000 on a laptop running Windows 7 Home Premium (x64) Service Pack 1 (build 7601). I use Outlook 2010 as my email client for two IMAP Gmail accounts.

I have checked the box within Outlook 2010 options "When replying to a message that is not in the Inbox, save the reply in the same folder". This feature is not working and all sent emails are filed in "Sent Mail".

Answer:Outlook 2010 "When replying to a message..." is not working

Quote: Originally Posted by malon015

I am using Microsoft-Office 2010 Version 14.0.7109.5000 on a laptop running Windows 7 Home Premium (x64) Service Pack 1 (build 7601). I use Outlook 2010 as my email client for two IMAP Gmail accounts.

I have checked the box within Outlook 2010 options "When replying to a message that is not in the Inbox, save the reply in the same folder". This feature is not working and all sent emails are filed in "Sent Mail".

Dear malon,

This was a known issue with Outlook 2010 which has been resolved with the HOTFIX.

Find as Google : Outlook 2010 hotfix package

I hope that it will help you

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Want to set some accounts to check for new mail every ten minutes, others every 30 minutes, others not at all (only manually). Can't see how to do this. Even TBird can do that. What am I missing?

Answer:How to set "check mail" times for Outlook 2010

It is quite easy, in fact. In Outlook you do this using so called Send / Receive Groups. A group can include just one or multiple mail accounts.

You can define Send / Receive Groups as you wish by following these simple steps:
On ribbon, select Send / Receive > Send / Receive Groups > Define Send / Receive Groups:

Click New to create a new Send / Receive Group:

Give the group a name, click OK:

Select account you want to include in this group on the left pane, select Include the selected account in this group. Do this for each account you want to add in this group, finish by clicking OK:

Set the online and offline send / receive values for each group:

Save settings by clicking Close button
That's it.

Notice that you can also send / receive each group manually:


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I accidentally touched something in my 2010 outlook inbox that changed the headers. The "Subject" header disappeared.
Can you please tell me how to change the Inbox headers to say: From, Subject, Received Date.

Right now, it just says From and Received.

Thank you!

I have Windows 7 and Microsoft Office 2010.

Answer:How to Add "Subject" Header to 2010 Outlook Inbox

Hi welcome to the forum.
I would usually telle people to RTFM (look it up)
But OK, Right click on the header and choose "View settings" and the Columns.
You could also try usign the Help function.
Good luck

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I know I've posted recently on this, and I'm grateful for all the help and advice I've been given. But - - I'm absolutely stumped - frustrated and baffled. Each time I click on a link in an email in Outlook 2010 the message appears: "General Failure: The URL was (details given). The specified procedure could not be found."
I've followed all the advice offered, and I even had a MS certified "expert" look at my computer yesterday, but to no avail. The problem persists - which means that my email facilities are useless.
My plea is that hopefully someone has encountered this issue, (which as far as I can gather seems not all that uncommon), and who can provide me with the fix.
I'm at a total loss!

Answer:Outlook 2010 "General Failure" message.

Just a thought could your antivirus program be blocking the hyperlinks or the browser you are using. You could look at CLICK HERE or CLICK HERE If you do a search for "Outlook 2010 email hyperlinks not working" will give you more possible solutions.

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Got my computer back today (Windows XP), and my background is now all green with a black box in the middle saying "Your System Is Infected...etc"

Also a red circle with a white X in the task bar

I can't open the task manager

Can Anyone Help???...

Downloaded HiJackThis

My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:51 AM, on 12/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\i... Read more

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Got my computer back today (Windows XP), and my background is now all green with a black box in the middle saying "Your System Is Infected...etc"

Also a red circle with a white X in the task bar

I can't open the task manager

Can Anyone Help???...

Downloaded HiJackThis

My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:51 AM, on 12/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\sy... Read more

Answer:"Your System Is Infected" Background + "Internet Security 2010" virus/malware problem

Hi and welcome to TSF.

I'm afraid HijackThis no longer provides the information we require.

We want all our members to perform the steps outlined in the link given below, as far as they possibly can, before posting for assistance.

If you have problems with any of the steps, simply move on to the next one and make a note of the problem in your reply.

Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply - it may take a few days.

This thread will now be closed.

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I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:

-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

Answer:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."


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We have shared folder on server that specific users can open it. In that folder there are bunch of excel files that they need to fill in. Problem starts when one user opens the document and starts filling the excel file, in that moment other user opens the same excel file but doesn't get the "file in use" notification. I have that problem for now only on one pc (win7, office 2010 standard + sp1). I tried to reinstall office 2010 and install all the updates but with no solution. Tried to delete all remaining Office folders but this also didn't solve the problem. Excel file on server is in 2003 format. On other pc with office 2010 standard upgraded from office 2003 professional i don't have that problem when opening the file, I receive "file in use" notification. Does anybody had similar problems and knows how to solve it? Thanks

Answer:Excel 2010 "File In Use" notification doesn't show

Problem solved. Permissions from the main folder didn't inherit on child folder thus user could open specific file in child folder but couldn't get "file in use" notification. After readding user as domain admin problem was solved.

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I installed my Dell photo AIO printer 942 in Windows 7 using the instructions on the web. The installation partially fails. The scanner function and copy functions work fine, but it won't print. It states that the printer is not communicating with the computer. When I go and try a page from Word 2010 the printer status states that it is printing to file, but on the Devices and Printers (Start menu) it states that the printer is ready, in Properties it says that the device is working properly and the location is "on USB printing port". Is this a driver problem? When I move the printer USB cable to another laptop, everuthing is working fine, so it is not a cabling or hardware problem.

Answer:Printer status on Word 2010 states "Where: File"

The 942 printer is the default printer as set up in the devices and printers tab

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Hi y'all,

I'm not sure if this is a hardware or software problem, so if I am in the wrong place, I apologize. I cannot access a photo file folder that is on an external hard drive. Depending on how I try to get to the file, I get either a "corrupt file" message or "i/o error message". I cannot delete the folder, cannot move the folder, and I can't do a defrag on that hard drive because of the folder. Chkdsk did not show any problems with the hard drive. I have just gone through the deep cleaning as listed on this forum, but nothing out of the way showed up on my external hard drive. I would appreciate any help with solving this problem. Stats: hp pavilion760N, win xp, service pack 2, seabolt external 160 gigharddrive with 45gig free. Thanks, Diane

Answer:get either "file corrupted" or "i/o error message"

Does the error message arise when you access the file or the folder? If it is only the file, then I would recommend getting everything else off of the external temporarily and then getting a tool from the external drive vendor to reformat. You lose the file but regain the drive.


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Is it possible to create a "send only" account in Outlook 2010? I don't want to receive mails on the account. I use MAPI and no Exchange server.


Answer:"Only send" account i Outlook 2010?

I know how to do this in Outlook 2003. It might translate loosely to 2010. You have to edit the Send/Receive Settings and define the Send/Receive groups. The keyboard shortcut for this in Outlook 2003 is Ctrl+Alt+S.

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So I've upgraded to Windows 10 successfully and everything seems to be working properly (except Cortana, but that's deliberate.) One annoyance I'm experiencing is that while the various built-in Modern/Metro apps have a "Share" button, Outlook 2010 is not recognized as a valid option to share with. Anyone know how to force Windows 10 to use Outlook 2010 for sharing links?

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I'm new to the forum so hello to everyone.

I am running office professional 2010 and in outlook 2010 I have various email accounts.

lets say [email protected] and [email protected] etc etc

All accounts are from the same server and all have worked fine since setting them up.

I have all the account inboxes listed top left of the screen under favorites and just click on the desired account to see todays emails

Recently [email protected] causes outlook to "not responding" as soon as I click on the account.

Does anyone have any ideas what could have changed?


Answer:Only one out of man pop 3 account causes outlook 2010 "not responding"

Hi and Welcome to SF,

Have you tried removing then re-adding the email Account for [email protected] from Control Panel\User Accounts and Family Safety\Mail?

Please post an update.

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Why are some of my Outlook 2010 contacts put into a separate "Company" folder? I didn't do this and the contact info doesn't have a company listed.

Answer:Outlook 2010 Contacts "Company"

I found out I had my contacts set to "Company" view.

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Hi all, new to SevenForums as of today.

First of all, I am speaking of my Outlook Inbox, not messages. My Inbox currently has columns for "From", "Subject", "Received" and "Size."

My question is: Can I have a "To" column show in my Inbox? Yes, all emails I receive are to me, but I hate having to comb through hundreds of emails to see to whom else an email was sent, in addition to myself.

Maybe it's a weird idea and isn't possible . . . just thought I'd ask.

Thanks in advance,


Answer:Need "TO" column to show in Outlook 2010

Quote: Originally Posted by DaveInVA

Hi all, new to SevenForums as of today.

First of all, I am speaking of my Outlook Inbox, not messages. My Inbox currently has columns for "From", "Subject", "Received" and "Size."

My question is: Can I have a "To" column show in my Inbox? Yes, all emails I receive are to me, but I hate having to comb through hundreds of emails to see to whom else an email was sent, in addition to myself.

Maybe it's a weird idea and isn't possible . . . just thought I'd ask.

Thanks in advance,


I had MS Office pro 2010 " Trial " version some time ago. It expired. Did not buy the full version.
The following is merely what I can remember. The step-by-step may be a little off.

Open Outlook 2010 > click Inbox folder > View tab > Current View > View Settings > Columns > left column, under Available Columns heading, scroll down to find To > if you find it, click it > click ADD which is at the middle > right column, use the Move Up button to place the To option anywhere you want > click OK when done.

I hope my memory still serves me.

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this is a bit of a critical issue - big Outlook 2010 client running on a netbook, big data store/s. I figured someday it would be an issue and we're there.
basically I can't get the patient to lie still - when we open, it hangs "loading" - presumably jjust loading the main profile.
Need some tips.

should I run scanpst.exe? if so, ... i've noticed that scanpst isn't always installed... its not on my own Office 2007 pro. ms adamantly claims I'm defective but it just ain't on the drive.

I plan to try to get it to run in safe mode, but then what?

Answer:Outlook 2010 hangs "Loading" - pls help

confirmed. no "scanpst.exe" is on the 2010, just like Office 2007

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I have removed the Windows 10 "Libraries" from the navigation pane in Windows Explorer and other Microsoft programs (eg. Notepad), but despite an exhaustive internet search I have been unable to discover how to remove Libraries from navigation panes in the "Open" and "Save as" dialogs in Office 2010 programs. Can anyone point me in the right direction?

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When opening an Excel worksheet as a startup file, get a message saying there are not enough system resources. If I open the file not as a startup file, it does not give this message. Has anyone had any experience with this error. Looked through pages of data on resources in MS KB but didn't find a solution to this particular one.

Thanks for your input.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A10-5745M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 19 Stepping 1
Processor Count: 4
RAM: 11461 Mb
Graphics Card: AMD Radeon(TM) HD 8610G, 768 Mb
Hard Drives: C: Total - 931539 MB, Free - 817426 MB; D: Total - 21284 MB, Free - 2138 MB; F: Total - 1907695 MB, Free - 897099 MB;
Motherboard: Hewlett-Packard, 22C7
Antivirus: Norton Internet Security, Updated and Enabled

Answer:Excel 2010-startup file gives "not enough resources"

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I have a chart in an Excel spreadsheet, and it has several "series" in it. Some of the series are charted as "lines", and some are "areas" that fill in the entire background of anything from 0 to the value I have entered.

I have one particular series that is showing up as an "area" but I want it to be drawn as a "line" instead, so it DOESN'T fill in the area below it. I currently have the "background" as "none", but now I have a line from the last value down to "0", and that's what I want to avoid...

Thanks in advance!

Answer:Solved: Excel 2003 - how to change a chart data series from "area" to "line"??

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I know this is not directly related to Win7 so I apologize.

In Outlook 2010, is it possible to turn off the notice you get when sending an email with an empty subject?

99% of my emails are never with subject and I would like to turn off this warning.



Answer:Outlook 2010 "send anyway" there you go.

6 more replies
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how can I delete "saved password" and "form data" of microsoft
edge manually ?!

after too much search in google ....

I trid to delete some value of the following registry address
HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\MicrosoftEdge\

also I tried to delete some files in the following folder

and finally I could not find the way ...!!!

please help !

Answer:delete "saved password" and "form data" from microsoft edge manually

Welcome to the forums, go to settings (... dots from top right), click view Advanced settings and "Manage Saved Passwords".

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how can I delete "saved password" and "form data" of microsoft
edge manually ?!

after too much search in google ....

I trid to delete some value of the following registry address
HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\MicrosoftEdge\

also I tried to delete some files in the following folder

and finally I could not find the way ...!!!

please help !

Answer:delete "saved password" and "form data" from microsoft edge manually

Welcome to the forums, go to settings (... dots from top right), click view Advanced settings and "Manage Saved Passwords".

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Task Scheduler service has encountered RPC initialization error in "RpcServerUseProtseq:ncacn_ip_tcp". Additional Data: Error Value: 1720.

Answer:Task Scheduler service has encountered RPC initialization error in "RpcServerUseProtseq:ncacn_ip_tcp". Additional Data: Error Va

I have Windows Vista Ultimate and am an administrator on my box. I was able to open Task Scheduler but the the Create Task and other items were greyed out and the library was unavailable with the 'Reading Data Failed' error.After spending a looong time on the phone with a very nice man from Microsoft support, the fix for this error has been given to me. It is to delete a particular registry key that was corrupted by a MS update. Here is the fix that worked for me.Start > Run > regeditNavigate to HKLM\SOFTWARE\MICROSOFT\RPC\INTERNET Export this key to back it up first, then delete the whole Internet key (and it's sub-keys). Reboot your systemTask Scheduler should now work.

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I have been dealing with this issue for quite some time. When I am writing a document using Word 2010 and I use the copy and paste feature it sometimes causes the program to crash. It drives me crazy. A pop up window says that the program has stopped responding and must shut down. Then another window pops up asking if I want to send information. If I don't click on send information, I lose the document that I have been working on. If I click on send information it finds some of the latest versions of the document and I can reopen it after the program restarts.
I thought it might be the Adobe Reader program so I uninstalled it and started using Foxit. That seemed to work for a while but it is doing it again.

Ive read and tried many of the fixes that I could find online but none of them seemed to solve the problem. Maybe you guys can help.
I am attaching a copy of the Belarc Analysis that I ran on my computer.
Hopefully you will be able to find the problem.
Thank you,

Answer:Word 2010 "has stopped responding" error when I copy and paste

I don't know about fixing Office 2010 but you might want to press Ctrl+S every few minutes. This saves a copy of what you are working on so if it hiccups, you will not have lost much of your document.

Have you tried repairing? Here is a step by step with pictures

Here are two more commands to try:
1.The Cleanviews command will reset the application views to it's default settings, use this command to see if changes you have made to your views have caused any issues.
You can open a Microsoft Office application by going to Start > Run and typing the following: <application name> /cleanviews
so you'd type in Word /cleanviews

2. Safe Mode starts the program in what is known as native mode with all add-ins, customisations and the reading pane turned off.
If you want to open a Microsoft Office application in Safe Mode simply open up the Start Menu and click on Run then type: <application name> /safe
so you'd type Word /safe

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Hi there,

I don't usually have virus problems but yesterday managed to get the super-annoying "Vista Guardian 2010" all over my computer. I followed some tips and ran AVG, and Spybot and it seemed to have got rid of it.

hxxp:// - that's the actual instructions I followed.

Thing is, now I've got this intensely annoying issue with my Firefox link (and IE link, if I choose for that to be there) on start menu. It just doesn't work, and every time I click I just get an error message saying "explorer.exe application not found" then it asks me if I want to remove the non-working link. I tried setting the associations again in Default Program and have searched the internet for tips, but can't seem to beat it. Also tried some an .exe fix file but no luck. As far as I can tell, nothing else is affected, but I don't have a clue if it's still infected or my laptop is just wounded now.

Any help would be much appreciated. Oh, and I don't have access to a boot disk or Windows disc.

Here is the DDS log and attachments..

DDS (Ver_09-12-01.01) - NTFSx86
Run by Bob at 12:28:48.95 on 05/03/2010
Internet Explorer: 8.0.6001.18882 BrowserJavaVersion: 1.6.0_12
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.44.1033.18.3070.1900 [GMT 0:00]

SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Ru... Read more

Answer:explorer.exe "application not found" error - Vista Guardian 2010

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2Double-click SystemLook.exe to run it. (Vista users, right click, Run As Administrator)
Copy the content of the following codebox into the main textfield:



Click the Look button to start the scan.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found at on your Desktop entitled SystemLook.txt

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Okay--apparently 3 or 4 years ago I used a document to create a form template (not technically a form or template in the sense it did not have any fields--just used it to bring up to create new documents based on it). In any event, the document and apparently had some codes in it that I did not see and everything was fine for until moving to Word 2010. Now, virtually any document I pull up comes up with an error. I tried "Open and Repair" and that did not work.

But here is the issue--THIS NEVER SHOWED UP IN PRIOR WORD VERSIONS! I can go right now and pull the same document up on any one of 3 or 4 different computers in the office all running Office 2007 and the document displays fine. So there must be a way to stop Word from displaying the error. I don't want to have to go in an take out all of those codes from all the documents we have that includes them.

Answer:Any way to stop Word 2010 displaying "Error! Main Document Only"

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I created a bare bones class called room(listing below). this constructor functions displays a dialog and gets info from user. Once the data filed in and the "ok" button is selected the function proccesOK is called. This function gets data from the form creates an shape object. Function testRoom is used to test this class. This class creates a new room obj.

all this works fine. the shape object created as specifide by user, but i get the above error

Sub testRoom()
[COLOR=red][COLOR=black]Dim myTestRoom As Room[/COLOR]
[B]myTestRoom = New Room[SIZE=4]<- "run-time error 424 object required"[/SIZE][/B]
[/COLOR]End Sub

please comment
Class definition


Private name As String
Private heigth As Variant
Private width As Variant
Private Length As Variant
Private aera As Variant
Private volume As Variant
Private left As Variant
Private top As Variant

Private Sub Class_Initialize()
End Sub

Sub processOk(form As String)
' This routine is the central processing for all form OK buttons
Dim left As Integer
Dim top As Integer
Dim Length As Variant
Dim width As Variant
Dim thisShape As Shape
Select Case form
Case "rRoomForm":
left = 100
top = 100
Length = rRoomForm.RoomLength * 7.2
width = rRoomForm.RoomWidth * 7.2
height = rRoomForm.height
name =
Set thisShape = ActiveSheet.Shapes.AddShape(msoShapeRectangle, left, top, width, Length)
thisShap... Read more

Answer:excel vba 2010 "run-time error 424 object required"

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This is what I get when I click the Norton Icon, and Norton does not open up. Any suggestions, please?


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I am trying to uninstall Yahoo Messenger using Add/Remove Programs. It won't let me and this error message comes up.

Can someone help?

Thanks...and have a great day! Note: Just registered and first time poster.

Answer:Solved: Error: "Could not open "INSTALL.LOG file"

You have most likely run a Cleaning program that has the option to delete LOG files.
Some LOG files are just that. Files that "log" activity.

But some, like the one you reference, contain information about how to UNinstall that application.

In this case, I would reinstall Yahoo Messenger, and THEN uninstall it.

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Ok, so I had the "file recovery virus." I was using malwarebytes and Another malware removal program (can't remember that name) to get rid of it. I remember one of them listed a file name with "boot" in it as infected so I deleted it as suggested. Well now I can't boot windows 7 64 bit on my HP Pavillion laptop. It said no bootable device was found.

My husband made me a repair disk from his work computer but Under the system recovery options, it is blank. It says "if your operating system isn't listed, click load drivers". When I click load drivers, there are a ton of files listed and I don't know which one to choose.

If i dont boot from CD, I am also getting a windows boot manager screen that says to insert the windows installation cd (which I don't have) and restart.
File: \boot\bcd
status: oxc0000098
"the windows boot configuration data file does not contain a valid OS entry."

Any help would be GREATLY appreciated!!

Answer:"win boot conf data file does not contain a valid OS entry" oxc0000098

Hello NancyF, welcome to Seven Forums

After you have copied out or made back-ups of the data you need to save to external media.

Have you tried the factory recovery option built into the PC frm the factory, I believe it's the F12 key (for HP) at PC startup, that will over-write any date you may be trying to save though.

There is also the option in this tutorial linked below and be sure to post back with any further questions you may have and to keep us informed.
Clean Install : Factory COA Activation Key

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I have a friend who hires an assistant to use logMeIn to login to his PC, and update a software call Sage 50, just ongoing data entry on the daily expenses.

Meanwhile, he also use this PC to update the same sage 50 files, so just plain old data entry.

Now, that PC is turn on 24 hr. x 7 days because there is no way of knowing when his assistant will login.

Is LogMeIn the normal way this is done? As 2 users updating the same files, day in, day out?

Or is there a better way to do all these?

Answer:Is there a better way to remote login to update data file than "LOGmeIn"?

Are they updating the data, or the software?
You're stating they "update a software call Sage 50"
But then you state "2 users updating the same files, day in, day out"

So at first you make it sound like a software update.
Then later, you make it sound like data-file/entry updates.
It's confusing...

Assuming the software and data file are network-ready and support simultaneous read/write connections, there should be no issue.
As for LogMeIn or not.
I'm guessing the assistant works from home, or somewhere other than location where the server and data sit.
Therefore, the only other way to do that kind of work remotely would most likely be through a VPN. Of course that then requires additional hardware, configuration, and support.

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I wanted to have File History backup data that is not contained in the "standard" libraries so I set up a library for each volume that I wanted backed up.
I just included the root of the volume as the only folder in the library.
But File History just seems to ignore those libraries.

Am I missing something?

Answer:File History backup data not in "standard" libraries

Hello Hairy Scot,

You might also see if using Windows Backup on a schedule may work better for you for specific items you wanted to keep backed up.

Backup Files in Windows 8

Hope this helps,

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I do not know what I did. When I opened a message it open it "Message"; now it opens in "File". How can I get it back to open in "Message"?

Answer:Outlook 2016 - Message opens in "File", not "Message"

If you minimized the Ribbon, this caused it. Open a message and maximize the ribbon.

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When I get into the outlook application i get this message and the application freezes

Answer:I am using windows 10 and i get "Outlook could not create the work file" It is MS Outlook 2013

Check your drive for errors and run scanpst.exe on your pst's and ost files. Generally this is one of the signs of a corrupt mail database which is why Microsoft has been pushing for a few years now to get rid of them.
Other possibility is with the temporary file store location. You can find a write up about it here. Outlook could not create the work file

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Here's one for you Outlook gurus. I have talked to a lot of people about this (including 2 Outlook trainers), and they cannot figure it out. I am about at the end of my rope...

Here's the challenge:

A new entry is put into the Outlook 2000 calendar (double click on the time of the event.)
In that window, there is a drop down menu, which is marked "show time as." In that drop down menu, "busy" is chosen.

After the entry is completed and saved, that date does NOT show in bold, on the calendar pane. Instead, there is a grey box around that date.
When clicking on the "attendee availability" tab, the newly entered calendar event, does not even show up. I know the event has been saved, as it DOES show up in the calendar pane (with a grey box around it - not bolded, as it should be.)

Now, here is the weird part-
The entries that I am having problems with, were done in the last week or so. If I enter one right now, it will appear correctly. This only seems to be happening with older dates I have already entered.
Also, if the "show time as" drop down menu is set to "out of office", saved, then set back to "busy", the date will now show correctly.
This is a community calendar which is used by more than one person.

This problem is causing events to be scheduled at the same time, as Outlook is not recognizing when events have already been scheduled for certain dates.

A couple of variables:
1. The PC was recentl... Read more

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I just got a new Hewlett Packard computer with Windows XP. The CD drive is a combo CD reader, writer and DVD. The main reason I need it is to backup my many documents, database programs (RootsMagic family history, Quicken, etc.), photographs and drawings. The pre-installed burning program on the computer is Adaptec's (I think) Sonic RecordNow!, which is useless for my needs because of the way it works. The HP tech suggested I download DLA to enable me to use "drag & drop" through Windows Explorer, but I haven't had much luck with that, either. What I need is to be able to use a CD-RW as a giant floppy - to add, delete, copy, edit and move files, just as I do on my regular floppies, using "drag & drop" through Windows Explorer, or "save as...". What software do I need for this? Please use "baby-talk" with me, because I don't understand any of the initials, terms and technical language I see all over these forums. Thanks, Dellasha

Answer:Data backup and storage to CD-RW's using "Drag & Drop" or "Save as..."

The most versatile program for that is "Nero"
The latest version Nero6 Reloaded is a bit bloated, maybe the NeroMIX will do better for you. Read the specs here:

The part that interests you specifically is InCD.

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Hi everybody, I am new here. My name is Matsuharo, but most people just call me Graham. I recently backed up my entire c:\ using the onboard backup program with XP-Pro. I had to reinstall the O\S , so I assumed that this was the correct approach to enable me to recover my files once the O\S was reinstalled. Long story short, I get a message that reads "This backup file contains unrecognized data and cannot be used", First question being of course...Why? And second question being...Is there any possible way to recover these files and thus prevent me from becoming an increasing bitter man?

Answer:"This Backup File contains Unrecognized data and cannot be used"

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I didn't post this in the games section because it appears to be an XP-related problem.

I recently installed a game called Flatout which is a car-racing game. For the past few days it's been working perfectly and I've completed about half of the levels. Yesterday, however, as the next level was loading, it got to about 30% and suddenly crashed showing the following error message: "ZLib error (-3): incorrect data check".

I tried applying the patch but this made no difference whatsoever.

I have no clue as to what this error message means and I don't fancy losing all my progress by reinstalling the game... Only to work my way through the levels again to potentially have the same problem.

Does anyone know what this error is how it can be resolved? Thanks for any help!

Answer:Error message: "ZLib error (-3): incorrect data check"

Sorry to bump this thread but it went onto the 3rd page without being answered.

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Hi All

I have been trying to back up all my important data onto an external hdd. The external hdd i am using is a WD 2tb. I am currently running Win 7 x64 with 2 x hdd wd 2tb set-up in raid 1 for hdd failure. I would like the external one as a backup weekly in case of file corruption.
However when i go into setup, i get the following msg "The request is not supported" Error 0x80070032. I have read through a few threads on this forum with regards to task scheduler and event log they all seem to be set as required. There is also suggestion that win 7 may not be able to handle large hdd sector size, something about 4k versus 512.

Please help ! If you do have any info for me could you please explain in laymen's terms as i am only an amateur at this and sometimes the explanations given are a bit confusing.

Thanks in advance.

Answer:Backing up data Error "The request is not supported" Error 0x80070032

Hello lech1985 and welcome to Seven Forums.

If you're using the built-in Windows 7 imaging and back-up tool that might be the problem. I've heard that it's not able to consistently and accurately read/write large volume data. You could try a different free image and back-up software to see if it makes a difference. Some of the recommended programs are:

Macrium Reflect FREE Edition - Information and download

Free Backup Software: Paragon Backup & Recovery Free Edition - Overview

Best free backup software. Hard drive backup and recovery, image and clone freeware - EaseUS Todo Backup Free

DriveImage XML Backup Software - Data Recovery Product

Clonezilla live

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Im trying to do a clean install of Win7. Im installing it through usb i have already deleted the hard drive using Darik's Boot And Nuke.When i try to create a partition from the command prompt it gives me an error DiskPart Error "Data Error (cyclic redundancy check)" see the system event log for more info.

Answer:DiskPart Error "Data Error (cyclic redundancy check)"

Why are you doing all of those unnecessary steps instead of just booting the Win7 installation media to delete all partitons and then create New and Format using the drive options pictured in Steps 7/8 of Clean Install Windows 7? Nothing more is needed unless troubleshooting install failure.

If you did a secure erase using DBAN that is overkill intended to overwrite data to make it unrecoverable by forensics software. It is also hard on the drive.

Try now booting the Win7 installer to create the partitions. If the error repeats run the HD maker's HD Diagnostic extended CD test, followd by Disk Check from the installer's Command Line in System Recovery Options

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I need help with this Diskette issue please. "Diskette Drive 0 Seek Failure"
I've had this problem a few times in a couple of years and I have been able to fix the error by pressing F2 and going to the SETUP. And I've done this with no issues. But this time I thought I fixed it but now I get this new error: "A disk read error occurred Press Ctrl+Alt+Del to restart". After I press Ctrl+Alt+Del it takes me back to the same error massage "A disk read error occurred Press Ctrl+Alt+Del to restart". Need help please. This is a Dell Desktop, Windows XP.
Thank you.


Answer:"Diskette Drive 0 Seek Failure" Error Then "A disk read error occurred Press Ctrl..."

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I cannot open User Accounts in Control Panel, I keep getting ...

Microsoft (R) HTML Application host has encountered a problem and needs to close.

Anyone with a fix? . My appreciations in advance!

Answer:"User Accounts" in Control panel wont Open-Error is "Html application Host Error"

Do you have a recovery restore install disc or partition?
You can try doing a repair or system file check...
Scan For Missing/Corrupt System Files...

Windows XP comes with a wonderful tool called System File Checker (SFC)
Itscans and verifies the versions of all protected system files after you restart your computer...
To Do This:
Click Start menu, and then click the Run icon.
In the small box that Opens, type the three letters: cmd then click the OK button.
In the command prompt window that just opened (a black background and white text), type the following command:
SFC /scannow
And then click OK
You must be logged on as a member of the Administrators group to run SFC..
You will need your Windows XP CD during this procedure if SFC needs to get an original file. Please remember that Windows XP can have multiple instances of a .DLL file and remember which version is for which program.
I have been asked if it is possible to have a "progress meter" show when SFC runs... This is the registry hack you need. PLEASE do not go messing with your registry if you do NOT know what you are doing!
System Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
Value Name: SFCShowProgress
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disabled, 1 = enabled)

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athlon 2600+, Gigabyte NNXP Mobo, Windows 2000, adding a new 250Gig slave HDD (Seagate ATA).
Plugged it in and booted up, bios sees it, boot windows, starts hdd install, instead of success message, a message comes up that there was an error with the install and data services were locked, click finish.

Once windows had fully finished booting, no second drive visible, did "find new hardware", and selected exclamation marked hdd, and installed drivers from win update. The hard drive still does not appear in the My Computer drive tree.

Please, does anyone know what's happening here? Can this be fixed?

Answer:Hard drive instal error "data services locked"

Check your Disk Management. You can find this in:

Control Panel
Administrative Tools
Computer management
Disk Management

It should tell you if it is properly formatted, healthy, or degraded. Post results.

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I'm having "kernel data inpage error" on this computer almost from the beginning. It seems to occur randomly (totally 6 times): watching video, reading pdf, working in 3d modeling program, playing a game, browsing internet. I've read some posts earlier and tried this:

1. run CHKDSK, nothing found
2. run MEMCHECK, nothing found
3. run some WD diagnostic tool for hard drives, nothing found
4. updated bios and chipset to newest drivers (downloaded from manufacturers website)
5. installed management engine interface driver (downloaded from manufacturers website)

Here's infos and minidumps gathered using DM Log Creator tool:

Please help.

Answer:random "kernel data inpage error" BSOD on Lenovo Y50

Hi ShahMatt & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
The requested page of kernel data could not be read in. Typically caused by a bad block in the paging file or disk controller error.
Arg1: fffff6fb40000618, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000003f, error status (normally i/o status code)
Arg3: 0000000067a7b880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff680000c3530, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

2: kd> !error ffffffffc000003f
Error code: (NTSTATUS) 0xc000003f (3221225535) - {Bad CRC} A cyclic redundancy check (CRC) checksum error occurred.

ADDITIONAL_DEBUG_TEXT: Memory Manager detected corruption of a pagefile page while performing an in-page operation. The data read from storage does not match the original data written. This indicates the data was corrupted by the storage stack, or device hardware.

After fixing the stack function name resolution of WinDBG, we get the below stack -

2: kd> knL
# Child-SP RetAddr Call Site
00 ffffd000`26a866d8 fffff802`2a008013 nt!KeBugCheckEx
01 ffffd000`26a866e0 fffff802`29f08a48 nt!MiWaitForInPageComplete+0x23063
02 ffffd000`26a867d0 fffff802`29ffa021 nt!MiIssueHardFault+0x184
03 ffffd000`26a86890 fffff802`29... Read more

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Trying to make a slipstream of xp with sp2 and this error comes up when transferring data.

Edit: I think the disk is just going bad. I went through and copied the files in smaller groups and it worked.

Answer:What does "Cannot copy DEPLOY: Data error (cyclic redundancy check)" mean?

What software are ou using to slipstream or are you doing it manually? When was the last time you used that cd to load your os?

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I'm trying to do a simple 2 column merge in an Excel file. The idea is to put both first and last names (currently in 2 separate columns) into one column. There is more data in the worksheet, address, telelphone etc - in other columns.

When the name columns are selected, then FORMAT CELLS, then ALIGNMENT, MERGE CELLS, it comes back with -

"The selection contains multiple data values. Merging into one cell will keep the upper-left most data only"

There's text only in all the cells in both columns.

When I click on OK - like yea, do it anyway - both first and last name columns are blank - and there is no merged column.

I have also tried to use the CONCATENATE function and it works great for 1 cell at a time, but does not do entire columns...

Is there another step I've missed in this ?


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Hey guys, I need one of you hardware geeks to help me here. I finally bought the Maxtor DiamondMax10 hard drive. Its SATA 300 Gig with a 16 Meg Cache and NCQ. I already have a SATA WD Raptor as my main drive and trying to install this one has a data drive. I have an Asus PW5D2 Premium Board.

When I boot up, it takes a long time (about a minute) to do anything than I eventually get a "Hard disc error" and I have to hit F1 to continue. The BIOS recognizes the drive, but Windows does not. I've swapped out the cable and tried a different controller, same result. While I have like 10 hard drives laying around, they are all PATA--no SATAs to try.

I think the drive is damaged. I downloaded Maxtor's PowerMax, but its worthless--goes through some tests and the inital ones pass and later ones fail, but its the same thing on the other drive (the Raptor) and that one works fine. Tells me eventually to contact Maxtor Tech Support on both drives!

Any ideas?

Answer:Getting "Hard Disk Error" on second SATA data drive

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A close friend and his wife are having a problem, and I being not that familiar with XP was hoping you could help.

They have I believe 5 profiles on their computer that seem to work properly, with the exception of an error they all get on logout:

Error: Failed to set Data for 'CPL Top'

To me it sounds like a system resource registry setting missing its required setting, like a field parameter in a document.

Could you please help me.

Answer:Windows XP User With a "Failed to set Data for 'CPL Top'" Error on logout

Hi and welcome. Seems to be related to the control panel, but I can't find any information on it.

EDIT: Found this info for Windows ME, am wondering if following the renaming instructions might fix it?

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Hi, this is my first post but I have found tons of help on this forum before. My problem is that while installing windows 7 the error "windows could not update registry data in the installation" keeps poping up during the "Installing updates" step, right after the "Installing feature" is completed. I downloaded the several iso from this and this webpages. Also tried USB and DVD (at 1X speed). Found great help on the SSD / HDD : Optimize for Windows Reinstallation and Clean Install Windows 7 guides, I follow them every time I try an installation. But doesn't matter what I do the error "windows could not update registry data in the installation" keeps poping up.

Since I have to keep using the laptop for work I installed Ubuntu 12.10 to finish some projects (worked fine for over a month, no problems) but now I have some days off and I want to fix this.

Other things I have tried that didn't worked
*Using only 1 Ram slot
*Make sure that the HDD is first in boot priority
*Install Win XP
*Iso without ei.cfg

I'm running a Dell XPS Studio 15 L502x laptop, so no RAID.

Thank in advance to anyone that can help me.

PD: I apologies for any misspell or error of any kind, English is not my first language. =D

Answer:Installation error "Windows could not update registry data"

If you haven't wiped the HD yet then run your Dell Diagnostics to check hardware condition: Dell Diagnostics Utility - How to Run the

Unplug all other HD's and peripherals,

Boot into BIOS setup to enable Legacy BIOS if present. Next check BIOS Boot order for an EFI Boot Disk and if present remove it, set DVD drive first to boot, HD second. Then set SATA controller to AHCI. Save changes and Exit.

Then boot into installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here.

At first installer screen Press Shift + F10 to open a Command Box, type:

SELECT DISK 0 (after confirming Windows 7 target HD #)
CREATE PARTITION PRIMARY SIZE=102400 (for 100gb partition, adjust as desired)

Next click Install Now, then Custom install to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.

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