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deleting emails in outlook, not connecting with gmail

Question: deleting emails in outlook, not connecting with gmail

so I just connected outlook 07 with my gmail account, after deleting unwanted emails in outlook, the deleted emails still marked as unread and still there in my gmail account.

does any know how do I delete emails in my gmail just by using outlook?


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Preferred Solution: deleting emails in outlook, not connecting with gmail

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Answer: deleting emails in outlook, not connecting with gmail

Depending on how you're connecting to gmail it may not be possible. I know it's not possible to delete emails on the web server if you're using an HTTP or IMAP connection. By default, most tutorials tell you to use IMAP and POP isn't enabled be default on a gmail account.

To Enable Pop in Gmail:

1. Sign in to Gmail.
2. Click Settings at the top of any Gmail page.
3. Click Forwarding and POP/IMAP.
4. Select Enable POP for all mail or Enable POP for mail that arrives from now on.
5. Choose what to do with your messages after they're accessed with your POP client or device.
6. Configure your POP client* and click Save Changes.

To Configure Outlook 2007 to connect via POP:

1. Enable POP in your email account. Don't forget to click Save Changes.
2. Open Outlook.
3. Click the Tools menu, and select Account Settings...
4. On the E-mail tab, click New...
5. If you are prompted to Choose E-mail Service, Select POP and then select Next.
6. Fill in all necessary fields to include the following information:
7. Click Next... You're Done. (Manual Cofiguration)

Update Outlook for Good Measure:

Original Tutorial:

Now that you've enabled POP access via Outlook and Gmail you can set your client so that it will delete email from the server:

1. Open Outlook 2007
2. Tools > Account settings
3. Choose the account you wish to modify > Change
4. More Settings (Bottom right)
5. Advanced Tab > Uncheck "Leave a copy of messages on the server."
6. Reboot.

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in outlook 2010, i understand one can use a gmail account without actually opening up the gmail account, that is he can run the account from outlook, does that mean one can delete messages also, just like a regular account.
when i try to delete a message, it deletes it from the inbox of that gmail account in outlook 2010, but under the gmail folder it updates itself, and downloads it again, even after i delete it from the gmail folder also.


Answer:deleting gmail emails from outlook 2010 folder

Hallo tapuz, you may have to sign into your gmail account and delete all your old messages.
From there select settings in the top RH corner
Then select Forwarding & pop/imap tab
In the pop download column go to option 2 and in the drop down box select delete gmails copy
Then select save changes.
This will stop gmail saving a copy once Outlook has downloaded it to your computer.
I hope this solves your problem, if not post back

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The question really says all about what I want to do, or need help on. I recently signed up for a new outlook account to try out the new outlook preview and I've set up gmail to automatically forward new messages to my outlook account so that I can use outlook to manage my gmail account.

Do any of you know how I would be able to forward the old messages, and not the new ones, to my outlook? I already know that they can be fetched into outlook by outlook's very own service, forwarding would be faster, so..?! Also, since I now use outlook to send email on behalf of my gmail account, how do I make it sync each email I send using outlook with my gmail - so that gmail has it all?

TY in advance. Please do help.

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gmail is malfunctioning, I need to completely delete it, then reinstall. BUT, I need the emails saved in my filter folders. How can I save the folders and delete the program on my laptop?

I use gmail on my phone and my desktop, too, but, those versions seem to be working. I think there's corruption in the file on the laptop.

I really don't want to lose the folders, they contain old legal info, business communications from years ago that will be invaluable if I need to contact familiar professionals, and so forth.

But, with gmail sticking things in the trash, refusing to use "sent mail", behaving exceedingly strangely, I know I can't keep it as it is...I missed a reply to a letter to my lawyer today.
Thanks for your help...

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When I delete an email received in my Win 10 Mail App inbox, the same email is also deleted in my Gmail inbox, automatically. I would like to prevent this. Emails deleted from my Mail App should be left behind in my Gmail inbox. Could I prevent this deletion from happening by changing an IMAP Access setting in my Gmail settings?

I attach two pictures. In the one, you can see how my Win 10 Mail App was configured by Windows when I added my Gmail account. In the other picture, you can see what I consider changing in my IMAP settings at GMail. I have no idea if this will help and whether I should make this change. I am fairly computer-illiterate.

Could somebody advise me please?

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can't figure out how to add info into new smart phone, never used one before.

Answer:Receive Gmail account emails from inoperative cell phone to my emails instead, why?

Settings > email + accounts > add an account > fill in the details for the gmail and it will get a new "App" on the All Apps list that you can pin to the Start Screen

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One Touch email is a fine principle

But I want to manage emails on pc and iPhone separately. When I delete an email on my pc using Outlook, I don't want it to delete alreadydownloaded emails on my iPhone. This is how my hotmail accounts work.

Gmail works differently. It syncs all messages immediately on both devices. Can I change Gmail to stop deleting/updating emails. I still want all messages displayed on both devices, whenever I start them.

Alternatively, can I make MS hotmail sync all messages, just like Gmail?


Answer:Solved: Can I stop Gmail from deleting emails on the other device - pc and iPhone

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I use Outlook 2010 which syncs to my IMAP Gmail account.
This works very well.

Today something happening in Outlook (I might have dragged something, I don't know) and my mails (12,500 of them) ended up in Outlook's deleted items folder. Some Gmail folders just vanished, like Sent Items, Bin and Spam.

I immediately quit Oulook before it synced so all my mails are still safe on Gmail's servers. I checked via logging in to the Gmail website and also disabled IMAP to be safe.

I need some advice on how to fix the emails in Outlook.
I'm afraid that if I start syncing the mails will be lost from Gmail.
I also don't want to start a new Outlook .pst file as there are many gigs of emails to sync.

Does anyone have some advice?

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Hi All,

I use outlook for about 4 email addresses (work and personal). I also do volunteer work for a charity and have an email address for that which is a gmail account.

I have tried repeatedly to set this gmail account up in Outlook but it didn't work. The only way I have found is to have two separate outlook account where I choose if I want to open my normal account of the charity account but cannot do both at the same time.

This is very frustrating as I need to be able to see my calendar and contacts when using the charity account.

Please help

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I use gmail quite a bit. I had it working fine with outlook 2013 until I tried to add another gmail account to outlook. I t opened a microsoft dialog bog that said the following:"Your IMAP server want to alert you to the followinglease log via your web browser: (failure). This also lock up all my other gmail accounts.

This web site brings me to a page that says"My client isn't accepting my username and password

If you're repeatedly prompted for your username and password, or if you're getting an 'invalid credentials' or 'web login required' error, make sure your password is correct. Keep in mind that passwords are case-sensitive.

If you’re sure your password is correct, you can try these troubleshooting tips:

If you've turned on 2-Step Verification for your account, you might need to enter an App password.
Sign in to your account from the web version of Gmail at Afterwards try accessing your messages in your mail app again.
If you're still having problems, visit and sign in with your Gmail username and password. If necessary, enter the letters in the distorted picture.
Your mail app might not support the latest security standards. Learn how to allow less secure apps access to your account.
Make sure your mail app isn't set to check for new email too frequently. If your mail app check... Read more

Answer:Outlook not accepting Gmail emails

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Hi everyone

I was wondering how can I view my emails from gmail and yahoo in outlook(not the emails from my ISP mail box)? how do I configure outlook to do that?
The outlook version is outlook 2003.


Answer:How can I get emails from gmail and yahoo to outlook?

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I'm having massive problems trying to move my outlook account to my gmail account. I've gone through all the steps on Gmail, but it just won't do it.

Has anyone else had issues regarding this at all? I'm very close to tearing all my hair out!

Help would be appreciated

Answer:Moving my outlook emails to my gmail

what are you trying to move - ALL the emails
if so how re you doing this?

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Can anyone out there advise me whether there is a way to sync more old emails from gmail to outlook.

Answer:sync more emails from gmail to outlook

Tutorial here:

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Hi, when I searched the forums for posts on Microsoft outlook I found posts in the windows and the computer software areas, a majority of the posts appeared here so I thought I'd try posting here.Okay, here's my situation: I currently have an email account with Adelphia and I use Microsoft Outlook 2003 to access that it account.  I setup Outlook so that when I receive the emails from the Adelphia account Outlook removes them and transfers them to Outlook (meaning a copy of the emails don't remain in my Adelphia inbox).  I've decided that I want to stop using Outlook, mainly due to the fact that it makes it difficult to access my emails from computers not on my network account.  I've decided to switch to a gmail account (for other reasons involving irritation with Adelphia).My problem is that I can't figure out how to get my emails from Outlook 2003 to my new gmail account.  I've looked in the questions and answers section, the forum, and both faq on gmail and outlook official pages and still can't figure it out.  I think I've figured out a way to redirect new incoming mail, but that's not my concern what I need is to redirect my old emails.  I know that I could just forward all of my old emails to my new gmail account, but that will be a huge hassle and the emails would then show up as being sent from me and not the original sender.  If I can't figure out another solution I'll do th... Read more

Answer:help transfering emails from outlook to gmail

I'm not absolutely sure but I doubt very much this can be done.  Think about it.  With Outlook, your mail is on your hard drive, not out on the Internet.  With Gmail, it is out on the Internet; it's web-based mail.  I looked at the info on Gmail on Google's site and, like you, found nothing about transferring mail from Outlook.  So, I no other option but to forward the mail to yourself if you really must get it all moved over to Gmail.

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Hi there,

I've recently set my parents up with a Gmail account but am having problems with transferring their emails from an Outlook PST file to their new account. I've tried following the tutorial at the link below without success - mainly due to the fact that Outlook seems to be very unstable on their machine (hence the change to Gmail).

Export and Backup Emails from Outlook to Gmail Online

Are there any other ways of migrating these emails across to their new account? Note that the migration tool offered by Google does not work as the Gmail account isn't connected to Google Apps for Business.

One possible solution is that I could migrate their emails via my Google Apps for Business account though I imagine it would take forever to then forward these emails onto them (most likely manually using the Forward) option?



Answer:Tranferring emails from Outlook to Gmail

Why was following the guide unsuccessful?

Is this the tool you were speaking of:

How many emails need to be transferred?

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I have always used Hotmail with Outlook Express - I can send and receive Hotmail emails from my PC. But now that Microsoft have threatened to withdraw free POP access, I have decided to try GMail.
I have got my GMail working with Outlook Express. I can download all my received emails into a folder on my PC, but I do not appear to be able to download my sent emails.

Is there a way to do this?

Thanks in advance for any information you can give.

Answer:Can I Get My Sent GMail Emails into Outlook Express?

Just a thought, send from Outlook Express, just have you Gmail account in the header.

I use Gmail for everything, but no longer have to log into their site - everything comes and goes from the Gmail account.


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I'm transitioning away from using Gmail as my primary account, and have t set to forward everything to my account. But is there a way I can bring my archived emails over so I don't hav to go to gmail to look for them? thanks.

Answer:Can I import my old gmail emails to

If you move everything to the inbox, and choose to retrieve all in the pop settings it will retrieve all of it. Then setup your outlook like you want it

I was just thinking, use windows live mail, set up IMAP and add your gmail account. Then you can move all the email to your live email, and it will show in too

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I am at my work computer and outlook is deleting email automatically. It only does it to email that have Microsoft word attachments. It seems that I will open the attachment navigate away from outlook the when I com back to it the email is gone. This is incredibly frustrating, any help would be greatly appreciated. Thank you.

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Hi Guys,

first post, I have tried searching to find a solution to this problem, but couldn't find anything.

Basically one of the guys at work here is having trouble with his Outlook deleting random(well not entirely but will get to that) emails.

this is the situation, he checks his email on his iphone, or webmail and there are emails there. (doesnt matter if he reads them or just sees the headers) he then gets to work opens outlook and they are not there. In terms of what emails aren't coming through seems to be random senders, but all of the senders emails.

We can see the emails in "recover deleted items" but once they are recovered they just get instant deleted again (you dont even see them in the inbox).

he is on windows 7 and we are using outlook 2007.
not sure what exchange server we are running, if its relevant let me know and ill work it out.

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Recently I synced Outlook with my Gmail account so that I could get a full interface without having to use a browser. My laptop crashed and now I can't access all of the emails I was able to access through my laptop using Outlook. When I set up Outlook, it only imported the emails from after the crash. Obviously the emails aren't stored on the laptop, so they have to be somewhere. Anyone know how I go about getting those emails back? They are important... Any help would be much appreciated.

Answer:Lost Gmail Emails After Outlook Sync

how did you set up gmail for pop access
you can have the files on your gmail account
log into gmail on the web
and look at the "all mail" folder see if they have been moved to there
also look at the POP settings and see how its set up after the emails have been transfered to outlook - you may have set them up to be deleted

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I want our gmail emails to come into and be sent from our Microsoft Outlook program.. we have a slingshot email which is doing this, but none of our gmail emails are. I think that the incoming and outgoing settings are correct for the gmail address, so don't know what to do next..

Answer:Microsoft Outlook not processing gmail emails

Just in case one or more account settings are wrong, refer to this:

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^ as the titles says

Answer:how to import outlook 2007 emails to Gmail?

I've not tried but I would of thought it would just be as easy as set your gmail up as imap in your outlook client and then just move the emails over between the folders.

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Until two days ago I had no problems sending gmail via Now I get an error message saying 'Your outgoing server does not support SSL-Secured connections." No changes were made to the email account settings. I have checked them : the ports are correct and the SSL box is ticked for both incoming and outgoing ports. I use Norton and MS and both do automatic updates from time to time. I wonder if some update is causing the difficulty? Any ideas about what could be blocking my outgoing messages would be appreciated.

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OK...Running Vista Home Basic on my Dell PC...5 days ago at 9:23pm I received my last email in Outlook (2007). Computer was idle at work. No problems for 4 years until now. 2 weeks ago went with a new ISP and did not change the codes for SMTP/Pop3/Imap because it was all working the exact same way--frankly, didn't think about it. Come in and there are no new emails. Hit Send/Receive and nothing happens. NO WAY, I get 50 a day. Go to Gmail account and it stopped at the same time. Find all new messages in Trash folder then all filters were removed to see what happened next. Emails were visible on screen (inbox) after that-and still are. After that, gmail icon started showing bottom right of my screen with my incoming emails--FROM 2009/10/11! All I had deleted last year and I am sure I emtied. My Outlook number of items in Inbox continues to grow every time I hit Send/Receive, lines "bounce" on screen as if items are going to appear but they don't. I get the outlook envelope showing emails from January to March 2012 downloading along with New Items in Mailbox icon as of today. I can hit on the email as it (icon) pops up and read it but if it passes it is totally GONE! Since gmail was fixed, about 7000 emails have gone into my inbox but not one of them are visible. I feel it will continue to download until we get to the present date as it is downloading from past to present. I have since entered the new ISP information, got the Congratulations on my test email... Read more

Answer:2007 Outlook/Gmail Account --Where are my emails going??

Any chance your old ISP was Rogers?

I thought that when you use POP , your email address is hosted and stored by the ISP.
Meaning, say your ISP was called Teleweb, your email address would have been [email protected].

I'm confused as to why you did not need to change the POP settings if you changed ISPs.

Im thinking your old ISP cancelled or disabled your email account, which may be contributing to the problem.

Also Gmail is webmail, so ISPs cannot influence how Gmail behaves. Were you forwarding your mail to the gmail account?

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I use Outlook Express 6 on Windows XP and all emails I send to accounts are appearing as blank with 'noname' attachments.

How can I fix this problem? It only started happening suddenly

Answer:Outlook express emails won't display in Gmail

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I've been using a Gmail business account in connection with Outlook for ages and all of a sudden an Outlook message keeps popping up asking me to "Enter your username and password for the following server". No matter how often I do this it doesn't recognize it.
Can someone please help asap as I need this to work in order to run my business?
Appreciate your help!

Answer:Outlook stopped connecting to Gmail

Re-boot your PC

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I cannot delete some of my mails from my archive folder.
Although if I put a new mail into the archive it can be deleted.
The mails that cant be deleted can be viewed aswell, just not deleted.
The mail is coming from an exchange server.
How can I delete them

Any help would be great

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example i use folders - i've merged 2 years and now some of the folders i've deleted have reappeared - it has caused problems because at the same time i apparently deleted some real folders when i thought they were ghostt. we use google mail and then put it through outlook. they mails aren't in my gmail account only outlook...even when i rename them and move them to another folder they reappear.

Answer:why are emails i'm deleting in outlook reappearing

I would usually say that you do not have outlook set to delete them off the server after downloading them but later you say they are not still on Google mail. This is perplexing but just in case, see settings in Outlook and make sure it is set to delete mail off server after downloading.Also clean out trash/deleted item folder in Outlook, Recycle Bin in Windows, and run Disk Clean Up. Then restart the machine.You have to be a little bit crazy to keep you from going insane.

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It seems that outlook will pop up a warning box only when permanently deleting emails, if I just delete a email in inbox, there are no any reminding for me . But as I have a lot of folders in outlook, it will be so much trouble to me if I delete or move a email by mistake, and want to find it back.

So can I get a reminding even when deleting or moving emails in Outlook? That will be good to me. Thanks.

By the way, I'm using outlook2010.

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I have recently had a complete computer crash and had to reinstall my programs/files etc.
Since I reinstalled office I have this problem with outlook. i have an exchange account. Prior to this outlook and my iphone reflected the information on the exchange server, so if I read and deleted an email from either my pc or iphone it deleted it from both. Now, however, if I delete from outlook, it doesn't delete from the server so it still shows on my iphone. Deleting from my iphone still has the desited effect of deleting from the server and hence outlook.
Is there a setting somewhere that I need to change?

Answer:Outlook not deleting emails from server

I hope it would help you:

Tools/Account Settings/ -> select account and click Change...
Then More settings/Advanced
Make sure you have unchecked "Leave a copy of messages on the server" option.

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Please help. I am running Outlook 2007 using BT Connect as an exchange server. All my emails are on the server but outlook only seems to keep 7 days of emails locally. I have checked the settings but can not see where the emails would be deleted. Help.


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I have about 5/6 old emails in my inbox that I cannot delete. They are about one month + old and when I transfer them to trash or and other box they jump back into the inbox again.
Any help or thoughts please ?
Windows 10 with Outlook Hotmail

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Hi all

I have stupidly uninstalled all microsoft office fincluding Outlook from my old pc before I copied or printed out some important emails. Can anyone tell me if the emails are still there somewhere, and if so how can I get to them. I need to put them onto a laptop running Vista.



Answer:Can I retrieve emails after deleting Outlook

I doubt they will still be there, or accessable to be honest - once you delete Office I think it removes all the folders.

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This is a problem my son has asked me to find out about - so I wont necessarily respond quickly - he lives in another county and is even more technically illiterate than I am.He is unsing Outlook Express (Windows XP operating system.He says when he logs off and then logs on again emails are being deleted.NB I have checked his webmail and there is nothing stored there either.

Answer:Outlook Express deleting emails

Normal behaviour with Outlook Express is to connect to the mail server, check for new messages, download them and then delete them from the server. They will therefore no longer be available using webmail, but should remain in the Outlook Express "Inbox". Is this what is happening?It is possible to configure Outlook Express to leave messages on the server, so that they can be retrieved again with a different computer or accesses by webmail.

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Hi Tech Support Guy

I cannot delete anything from anywhere in my Outlook Express a/c.
'Rollin_again' had some very good advice & I followed all of it but still can't delete any messages from any folder within O/E.
I can move the e's from one folder to another & I can delete them by closing O/E, finding the DBX files & deleting those.
Maybe that's the best I can hope for ?


Answer:Deleting emails in Outlook Express

1 Use Search and search *.dbx files on active drive; probably C:
2 Delete all you find.
3 Close Search.
4 Re-Boot.
5 Open Outlook Express.
6 Send a Test Message to Yourself.
7 When it Comes Back, See if Message Will Delete Properly.

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I have Outlook 2010 and Windows 7. If I Delete an item in Outlook it goes into Deleted in Outlook and gmail which is fine. However if I Shift Delete it does not go into Deleted but remains in All Mail in both gmail and Outlook and this seems incorrect.

Any thoughts?


Answer:Permanently deleting gmail items using Outlook 2010 Shift Delete

Why do you use Shift+Delete. I have never used it nor have I heard of it being used before. If Delete does what you want, just keep using it.

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Hello Friend,I use MS Outlook for my business.I save all important data related to jobs, documents, etc in my Gmail account.Is there any way to backup Gmail emails to Outlook PST?ThanksJohn

Answer:How to backup Gmail emails to PST Outlook file format?

Hi John.......Go to this site: will help for you to make backup Gmail emails to Outlook PST.thank's

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So we have a little networking group which is a Fun non-profit thing here in Atlanta,
and we have a little over 500 names on the mailing list and counting.

What is the Best Free solution to emailing the whole mailing list all in one go?

Both Outlook and have restrictions over a certain number of email address's.
We tried, but that has restrictions also, and many of those emails end up going to our recipients junk mail folder.

We don't do any fancy invite newsletter stuff, but putting together a Microsoft Publisher mail-out would be a nice option. but we prefer the quick and simple shout-out with a few words on time and place!

Does anyone have a good solution?
Thank you in advance!

Answer:Problem handling mass emails from outlook and/or Gmail

I don't know about in the States, or about other ISPs', but my ISP here in Canada would require that I have a business connection, not residential, in order to do any kind of mass e-mailing.

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I have several giga of emails on my local OutLook and I need to export it to Gmail ​ What is the best and none tech way to do it ? ​

Answer:What is the easiest way to import emails from Outlook(also express) to Gmail

Hi and Welcome,
I found this, hope it's some help?

"...... looking for a trick to archive all Outlook email messages (and folders) to his online Gmail account for two reasons – one is secure backup and two, he will be able to access his old emails from any computer."



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There's got to be an easy answer to this, and I know one or more members will resolve a query.Been having problems with Tiscali Webmail, and in their actions, emails are now sent from their server to my Tiscali account plus Outlook Express 6 on the computer.I now want to delete all the emails from Outlook Express 6, and there is well over 2000 by a quick delete method. I have looked how to do this , but have ended up with a negative solution.Any help would be appreciated and very welcome.Would perhaps mention that I am having problems deleting email from the Tiscali Webmail account as well. But thats possibly another issue that I will have to take up with Tiscali (dread!).

Answer:Outlook Express 6- Deleting bulk emails.

Not sure I fully understand the problem but in OE select one e-mail, Use the CTRL + A keys together which will select all and then SHIFT + DEL keys together to get rid of them all in one go bypassing the deleted items folder.If you say that the items are still on your server and duplicated in OE, check that under the Advanced settings for that e-mail account you haven`t got the "Leave copy on server" selected.

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I am running outlook express and my OS is Xp pro. All of a sudden have difficulty deleting emails. The only way they delete is by using the shift+Delete keys. And when I delete emails from the deleted items folder, they only disappear when I close out and re-open outlook. I searched the forums and found one and tried it. I followed the instructions to compact the delelted items folder offline, but it says it is being used by another application, right at the very end. I verified this 3 times that I was working offline. Do all internet windows also need to be closed? Please help!!!

Answer:Trouble deleting emails from outlook express

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I'm a an IT consultant for a public relations company who lives and (hopefully not) dies for their email. What some of the users are experiencing are issues relating to the inability to delete random email messages. There's no rhyme or reason for it, at least it seems that way to me. This could be any particular message; so it's sporatic in nature. I interact directly with the CEO who has this problem most often.

Before I go too far let me say that they connect virtually to an Exchange 2007 server over their WAN connection. They don't own their own Exchange server. They have had this trouble in the past so what I've been doing is to delete and re-create the user profile of the user who is having the problem. Then the user re-synchs with the Exchange server and is back in business. This seems to help but the problem reappears again after some time; (no time frame for that). Some of these folks have rather large OST (not PST) files. In fact, the CEO's OST file is over 9 GBs. Well, back in the day when I worked at AT&T, if we had a client with a 2 GB pst file, Microsoft would not even support you. These days however, starting with Outlook 2003, PST and OST files can be much bigger; how much bigger is the question.

So, if anyone has ever experienced such a thing and found a solution, I'm all ears.

Thanks for any help you might be able to provide.


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For some reason my e-mails are disappearing in Outlook Express and the program says that other messages which have been downloaded have not been. Any idea why this could be happening??? It's very unnerving. I have a lot of e-mails that I have kept unread to come back to when I have more time. Now everything after July 2005 is gone.

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I have Outlook 2010 running on Windows 7. I'm a remote worker and use it for my work email and on a day I can't remember making any changes (updates, downloads, etc.). After months of running perfectly, all of the sudden, deleting emails is taking up to 24 seconds each. No error message, and no other speed issues when performing any other functions. This includes Shift+Del which is lightening fast. (I'd just do this all the time, but I choose to keep my deleted emails for several months. At the end of every workday, I move them to a folder I created.)

I've been though every troubleshooting guide I can find online and even called my IT guy at work. He had me give him remote access and he tried a bunch of stuff. Nothing fixed it. He downloaded Windows Live 2012 and it does NOT have a speed issue when deleting. He did rule out any problems with my HP laptop. We are at a loss. His solution is for me to start using Windows Live, but I paid for Outlook and it makes integrating with Salesforce so easy, I want to continue using it.

I have:
2 .pst files (511MB and 16MB)
zero RSS feeds
used the Control Panel to "repair"
tried safe mode with the same results/problem
disabled add-ins manually with the same results/problem
installed all critical and most recommended updates (2 security updates for Windows have repeated failed attempts)
run Microsoft FixIt
run defrag

Thanks in advance. Any ideas appreciated.
&... Read more

Answer:Outlook 2010 - slow when deleting emails

There are a number of variables in play here. How congested is the VPN infrastructure, with road warriors like you, what kind of hardware is your employer using for their modem, router, managed switches, speed of their connection they are paying for, how much traffic is going in and out of that connection, how are they running the Exchange server ( is it in a Virtual Machine), what kind of hardware are they running it on.

Then there is the factors of how many emails are in your inbox, in your archieve, have the system admin tried to do a Post box repair on your .PST & .OST.

Now of course, when was the last time the machine you are using, defray was ran, Disk Cleanup was also ran. How much memory is in it. What is the manufacturer & model of the computer you use?

Really in your situation, they should be using a Webmail solution for the road warriors, then using Outlook on it, while you are connecting from outside the domain. They can still allow you to use Outlook 2k10 when you go to the office and connect directly to the domain.

There is some really good information at, regarding Outlook, Exchange, etc..

I know that with most companies, the IT department will be hard to find a lot of the stuff out, that I inquired about, but they are there to help you resolve problems between you and the servers. That is what they are getting paid to do.

Also make sure you have no issues with your own connection, if these issues are happening from your home. ... Read more

4 more replies
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deleting emails in outlook express causes lockups with a window popup saying "encountered error". This box has be clicked to close. Whats happening?thanks in advance.

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I' ve just installed Outlook 2007. Running on XP. I feel like I'm nuts but is it possible that emails are disappearing? I know I didn't delete certain emails but they are nowhere to be found. NOt in deleted file, not in sent and not in inbox. Is Outlook randomly deleting certain type of messages? It's so weird.


Answer:Solved: Is Outlook deleting emails arbitrarily?

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I operate windows xp for an os. I am having a very strange issue with outlook. My emails arrive in my inbox. I then open them. Upon closing out of the email, they disappear for good. I can not find them in other folders, I have no rules set up either. I am worried this is a virus issue. Can anyone help me?

Answer:Solved: outlook automatically deleting emails??

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Some emails sent through to my client aren't getting deleted off the server. I think there might be a problem with her Outlook Express.

Because the emails wont delete, Outlook Express keeps trying to download them and then fails...

When the email that appears to be stuffing up is deleted, the emails come through normally again until another one clogs the server.

Is it Outlook Express? Is there a known fix for this? I've asked her to run a windows update...

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I've been experiencing a weird issue with Office 2010 v14.0.7173.5000 (32 bit).

Whenever I try to delete an email from my mailbox (which is stored on Exchange but cached locally to an OST file) Outlook crashes.

It generally happens on the second deletion of an email within a list - Outlook halts for a second and then crashes out, closing the application altogether.

No event logs are left by Outlook or Windows system itself.

Any help on the matter would be appreciated.

Thank you.

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I have a Windows 10 phone. I use the Outlook Mail app that comes with the phone. My current email is a Gmail. When I loaded my phone I used my Microsoft account, which is also linked to my gmail account. In outlook, I made sure to ADD my GMAIL account and use the snych settings for email, calendar and contacts.
Calendar is great, contacts are great. When I check my emails, the emails come in just fine.
When I delete an email in the outlook app on my phone. The email is still in my GMAIL. I have tried to look up different things I can do but I can only find responses that do not work.
I would really like to use the Outlook app for my phone, but sometimes I do check my email on a computer. I would like those 2 to work with each other. Not by themselves.

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i have office 2007 using outlook and when i delete emails one by one because i need to read them and confirm i can delete them. it seems after deleting like 10 or so the Focus higlhight of the email moves back up to the top of the inbox and i have to take the mouse and move it back to the one i was looking at or i push the down arrow key to get me back to were i was. WHY does outlook do this. the view i have is Window view on the bottom and emails above this window in category just emails no preview pane.

Answer:outlook 2007, deleting emails one by one focus moves to top

Outlook does a re-indexing of the Folder just like Windows Explorer/File Explorer sometimes will, just refreshing its 'mind'. There's not been much change in that process over the past versions. A couple of my Webmail accounts do the same and that's with messages on their Server.

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MS Outlook 2007 automatically deletes emails once they are read. The only way to save them is to move them to a folder other than the inbox. I felt there was probably a setting for this but I have been unable to find it. My older version of Outlook did not do this and I am at a loss. Thanks!!

Answer:Solved: Outlook 2007 deleting read emails

Welcome to Tech Support Guy Forums!

Are the messages appearing in the Deleted Items folder?

In Outlook 2007, set your view to this:
View > Current View > Messages
Do you see the Read messages now?
Let us know what you find.

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Just recently my Microsoft Outlook Express has denied me the ability to delete emails with the inevitable result that my (already) crowded hard drive will clog up and die!! My machine is a *Qosmio G20-108*.
I have been getting error messages on this software *" No: 0 x 800420CD " & "No: 800CCC0F"*

I also get +"Fatal Error"+ messages each time I open my computer saying this program will be terminated, which I "OK" as I've not opened anything ! This has been a feature for many months now.
Has anyone any hints for how I might overcome this?


Answer:Qosmio G20-108 - Outlook Express has stopped me deleting emails

Hi desneill,

I?m wondering that somebody still use Outlook Express at this time... There are many other good email programs?

Anyway, it would be interesting to know which version of Outlook Express you are using and which operating system.
Try an update of Outlook Express and Internet Explorer as well?

And think about another mail program, like Thunderbird? ;)

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I just started using Outlook 2013 on my Windows 7 laptop.  and I noticed that it's deleting items from my trash folder even though the box "empty deleted items folder when exiting Outlook" is unchecked.  huh? It would make more sense if that box was checked but it is not. Is there another place to uncheck something so that my deleted emails don't get deleted?
and okay, why am I concerned about messages being deleted from the trash folder anyway? because occasionally I need to look for deleted emails.  not very often but it has happened.  so I keep some of the ones that I've deleted.  well, not any more since I just discovered this issue in the last week.
any ideas??

Answer:help with Outlook 2013 and trash folder deleting emails on its own??

I figured out a temporary work around. I checked the box and now it asks me if I want to delete the emails in my trash folder.  it's annoying to have to answer this question but at least emails aren't being deleted on their own.........for now.
would love to hear if anyone knows another way around this.  thanks in advance!!

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Is there a way to automatically delete emails from a personal folder? Ones that are over 2 years old.

Answer:Outlook 2007 deleting personal folder emails

This will help you. If giving links is wrong, please it is my mistake and remove it

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As I have a couple of Gmail accounts, I use Outlook 2010 (running under Windows 7) to consolidate them together and use it for reading, sending and archiving all my emails.
Until recently I have been able to manage my emails without problem, but within the past few weeks I have run into problems sending emails using Outlook for my Gmail accounts. Messages are stored in my Outbook but will not send. This does not happen all of the time, only intermittently, and even if I press the send/receive button, or reboot Outlook 2010, the messages remain in the outbox.
The only way I have managed to send them is to reboot my PC and then restart Outlook - then the messages send automatically as they normally should do and the outbox is cleared. However after a while, and not on every Outlook session, the messages do not send from Outlook unless I reboot my PC again.
I have checked my email settings and as far as I can tell they are OK (as they normally work):
Incoming mail server: and port 995
Outgoing mail server: and port 465
and outgoing server set to require authentication.
I get no error messages - the emails just remain in the outbox until I reboot the PC.
Can anybody advise how I can resolve this issue?
Many thanks for your help.

Answer:Windows 7/Outlook 2010 - Intermittent problem sending GMail emails

Does your antivirus software scan emails? If so try disabling that part of the software.

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I've been using outlook 2007 to send and recieve emails for the past 3 years or so (recieving from my website's pop server, and sending through gmail --- my website's domain has been flagged for spamming). Last week, I started getting this error message as I noticed that emails aren't being sent:

"none of the authentication methods supported by this client are supported by your server"

I've tried double checking my login info, server settings, firewall, and even tried sending emails over a different network (work, home, starbucks..etc). I also changed the port number and security type as advised by gmail's troubleshooting...

Anyone have a hint for me???


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How can one do this?

Answer:Deleting a Gmail account

How do I cancel my Gmail account?
If you decide that you don't need your Gmail account anymore, and you're sure you won't want your username in the future, you can simply close the account. Here's how:

1. Click Settings at the top of any Gmail page.
2. Open the Accounts tab.
3. Click Google Account settings.
4. Click Edit next to My services on the right side.
5. Click Delete Gmail Service.

Once you close your Gmail account, you can't reactivate it, and you won't be able to retrieve any messages.

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Before I start, let me say I did download the SysInfo utility, but couldn't get it to open and give me 'information' so I can't relay anything about that here.

I have an 2009 IMac Desktop computer, which is now on El Capitan (unfortunately), and my question is how do I go about deleting one gmail address with Google, and keeping another one that I've already created?

Answer:Deleting one gmail address and keeping another.

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Question: Gmail emails?

I have an email address with my ISP which is not Google. However, I also have a Gmail account with a totally different email address.

Now her is the question: My Gmail web mail software is much easier and faster to load and navigate than that of my ISP web mail software.

Is it possible to open my Gmail and have the emails from my ISP be retrieved on my Gmail?

Answer:Gmail emails?

Does your ISP offer auto forwarding?

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Question: Gmail emails

I just started typing out an email in gmail's web application. I needed to cut or copy the text to Outlook but it wouldn't give me that option. Is there a way to do that or are you stuck once you start with the only option of deleting? I even went to my draft sub folder and it wouldn't let me move the text.

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I am using windows mail. On my yahoo account when i delete the mail, it also deletes from the server. How can i do that for Gmail? currently unless i log directly into my email account i cannot delete the emails directly from windows mail. Also is there anyway to completely block windows mail from downloading the Spam mail from the the server?

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I can't delete names before forwarding an e- mail in I've tried several things, but nothing works. How do you do it? I forward the message & then highlight the names, but they won't delete.

Answer:deleting names in gmail forwards email

Download the mail to your email client & then forward from download to email client

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Got a weird email 5 days ago, now I get one everyday. Is this a hijack, or just spam, or what is going on?? Easiest if I just post ss of the 'thread'. (The blacked out email is my address)



Answer:is this a gmail hijack? Getting odd emails

Lol, you either intentionally or unintentionally sent a unsubscribe and, gmail is telling you it could not connect to the listed address and that it will try for two more days before giving up. What part of the message couldn't you figure out?

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I have just recently converted from using Windows Live Mail for my email to Gmail. Mainly because there was not an easy way to sync my contacts between WLM and my Android smartphone. Syncing is much better now, but the system differences is taking some getting used to. I notice when I am using Gmail and search for a past email, many times Gmail doesn't find it. I try it searching by contact name, by contact email address, and by subject. Of course, I can scroll back through my old emails and find it manually, but it is frustrating that Gmail cannot spot it quickly. It seems to have the most trouble when I am trying to find a SENT email. Sometimes, one I just sent yesterday. I click on the "Sent Mail" folder and the search box shows "in:sent". I type the info and nothing is found. I have tried it backspacing over the "in:sent", and with leaving the "in:sent" in place before my info. Neither way seems to help. Is there a setting I am missing?

Answer:Searching emails in Gmail

Have you tried clicking the little black arrow next to the blue box with white magnifying glass to show search options??


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I'm trying to move all the old emails in my university OWA to gmail just to keep a record. I already know how to 'forward future incoming emails' using the rule option, but what I'm hoping to do is to move all the old emails that are already in the OWA. Is there anyway that I can do this without forwarding each email one by one ? (I have 300 ish emails!). I just want to keep a copy of all the communications, so either to forward them or to keep them as a file (in whatever format) will do just fine for me.

Answer:Moving emails from OWA to gmail

You can't do it from OWA.

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Today in Gmail, inbox & sento emails will not open, also all functions on top & side menus are dead, except delete.

can you help.

even got a new address but that has same problem.
I use IE8, XP

AOL & Yahoo toolbars
as Gmail won't work please email me at <email removed by moderator>

Answer:emails will not open in Gmail

we do not operate an email service and having email on public address can be a problem - so i have edited your post - i guess your email for the forum is gmail, which is causing an issue on subscribed posts

i would clear all the temp files and cookies etc from the browser

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Help please, how do I transfer gmail account to a new PC (both PCs are Win10)
If I open my gmail account on the new PC will the old emails be there from the cloud?
Thank you

Answer:Take gmail account and emails to a new PC

Yes. Just sign in to your account.

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Cannot see a way to forward emails in Gmail.Other accont is Hotmail, where it is simple to forward.But am stumped with Gmail.Thanks

Answer:how to forward emails in Gmail

You're kidding? Try looking at the bottom of the e-mail message, click on FORWARD.

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Hi everyone,

I was sorting out all my emails, all 4000+ emails that has conjured up in each sub folder in my account. I must of miss-read or miss-clicked or accidentally gone into all mail & deleted all my emails. Most of them I diddnt want, but there was 3 categories of emails I wanted to keep, my work union, iTunes & O2 emails. Is there any way of getting these back by contacting google or going through a process? (there not in my trash mail by the way)

I really would be greatful to any help in aiding getting these back

Thanks in advance for any help



Answer:Deleted gmail emails

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Hi all, have changed my email to so I do not keep changing my address when I change servers. Some emails that I am expecting are not arriving. Ebay always send an email after you order and they always come through straight away, placed 2 orders but no emails. Some sites are sending an email when I order. Does anyone know how I fix this assuming it is the account.
Thank you
Michelle Mead

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 3794 Mb
Graphics Card: Intel(R) HD Graphics, -1942 Mb
Hard Drives: C: 465 GB (279 GB Free);
Motherboard: ASRock, H71M-DGS
Antivirus: Kaspersky Internet Security, Enabled and Updated

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Is there a better alternative to Boomerang to schedule emails in Gmail? In free version there?s only 10 message credits per month.

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Hi Hope someone maybe can help. For the last few days I have been to access my GMAIL account and see the emails I've received but am UNABLE to OPEN or VIEW any emails.I also cannot open the SETTINGS screen or chnage screen to see SPAM or SENT mails.Anyone else having these problems ??Thanks

Answer:GMAIL - Cannot open emails

Is this through the Gmail website, or are you using a program e.g. Outlook/Mozilla Thinderbird ?

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Hi,Just recently the emails that were going into my WLM account are being redirected
into my gmail account.
I sent a test email from WLM which goes into my sent folder but not my inbox.
Is there a way to set it up so that gmail goes to gmail account and my emails
go into my WLM account.
Thanks for any help.
OS is Wndows 7 64bit

Answer:WLM emails going into my gmail account.

Hello Tommy,

What do you mean by "WLM account" ?
Is this an, or, or ISP (btinternet), or ... account?
WLM (Windows Live Mail) is a Client (installed on PC) email program and can have many email accounts.
Do you have multiple accounts setup in WLM?
Every email provider I know of also has a WEB site where the user can read/send/manage email.
Are you using WLM for some email, and WEB email for other email?
Each email provider may offer different protocols such as IMAP, POP, MAPI and that can make a difference in what folders are used for a client program such as WLM.

Then there's a "Windows Live account" if that's what you're talking about, and Skype can affect things from what I've read...

Below is a screen print from WLM 2012 showing my "WLM accounts".
I have 2 hotmail accounts here - 1 is MAPI, and 1 is a gmail and outlook account...
I mainly use Office Outlook for all my email, but I do use WLM on "test" systems for email that I know I don't need to keep ...

As you said it's a "recent change", can you restore to a point before the problem started?
Do you know what changed to start the problem - Patch Tuesday updates perhaps?

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Every once in a while I'll have an email discussion with someone blow up.  All of the emails are open, and they are in backwards order each in indenting a little off from the other one on their left margins, and they form a kind of systematic tree where they branch off of each other systematically.
I can't figure out how to put them back into order, and close them.  
After that the gmail thread is totally shot, so I have to begin in another one.  
It's done this for years. 

Answer:Why does gmail blow up the emails?

You need to post screen shots.   I have never seen Gmail "permanently unthread" a threaded discussion though you can change views.  The relationship is in the e-mail headers themselves and all the e-mail client (or web interface) does is use that information to create a threaded view/conversation view.

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I have noticed on many occassions that when people send me an email to our business email account it says something like -

"[email protected] on behalf of Joe Blogs <[email protected]"

How do people do this?

I can see one advantage of doing this because I could use any computer or mobile device to log into my Gmail account and check my business emails. Our current set up would require me to lug around my laptop.

Does this have something to do with the domain mapping options?

Are there any disadvantages to doing it this way? Will the original email still 'live' on our business server so it can be retrieved via Outlook 2010?

Any help or direction would be appreciated!

All the best,


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A long time back, all my emails started going into my allmail box instead of my inbox.
Most of the time, that doesn;t bother me. But there are times, when i lose focus on the allmail.
Then I have to try and remember the shortcut to get back to allmail, or to go the sibebar, where Inbox is on top and below that "important" and so on. But to get to allmail, you have to go down to more, and find AllMail as a submenu in that. It might even be necessary to make the browser page smaller, so you can see the More menu.
So is it possible to either (a) get messages to go into inbox, or to bring Allmail up to the top of the sidebar, where Inbox is located.
The second one would be my first choice, as that's where my most of all my emails are ie in allmail.
But if i can only do the first thing ie get messages to appear in my inbox, is there a way to move all mails in my allmail box to my inbox?

update. Okay, after all these years, i have found out that all mail refers to archived mail.
So if all my mail is going into archived mail, does that mean that at one stage, i chose to have all my mail be archived. Perhaps I hit something invaderntly.
I came upon this, because I had another question about Archived mail. I was wondering if I was looking at mail, in all mail, and ticked a post, and chose to archive it, and then deleted it, was it still in the archive. But as I am in the archive (all mail) I am deleting it from the archive, or am I.

Answer:how do i get all my new emails in gmail to go to my inbox?

all mail refers to archived mailClick to expand...

No, All Mail is exactly what it says. Mail in every location: Inbox, any folders you created, archived emails, trash and spam.
There is a label in front of the subject line telling you where that particular email is located.
When you delete from the archive it moves to trash. You will see it in All Mail with Trash in front of the subject.
You can also see it if you open Trash.

Go to settings: (gear icon) then click on labels. If you cahnge All Mail from Hide to Show it will appear at the top rather than having to click the arrow aside of More.

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I have registered in some blog or forum sites. I was oblivious of the item of "receive news from the site". Now I've got like hundreds of emails from those sites, which really annoyed me. Is there a quick settings in Gmail, which enables me block those emails with just a few clicks? Or do I have to go to those sites, sign in and find the button to cancel subscription? Thank you for your help.

Answer:How to block some emails in Gmail

Isn't there a link for removing you from the subscription on the signature area (footer/bottom) of the body of message?
It will be usually listed as a link with name 'unsubscribe' or 'stop receiving the updates' etc.

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Hello tech guys,

used to move some emails coming into the promotion tab to be received into the primary [inbox] directly,
after this I noticed that some of the newsletter senders keep flooding with lot of emails everyday,
I wanted to return them into the promotions tab,
I tried to practice the same steps - by:
filter message like this >> next >> create filter >>
but this did not work,
I tried this several times but still coming into my inbox directly, and I dont want to block or spam them.
just to redirect into the promotions tab,
Any solution or idea about this ti share here please?

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My Sent Items and Inbox folders became filled with emails on Tuesday and I was unable to send or receive emails until I removed several thousand old emails from both folders (which I did, then the system was running fine again as of late Tuesday). I discovered this problem when I attempted to send 3 emails with attachments, making the emails around 5 megabytes each in size (I did not realize that the recipient's system could not handle any email more than 2 megabytes - thus, my Outlook Express kept trying to send these emails every 1 minute for 3 hours until I discovered the problem). I had to delete around 100 email notifications that the recipient could not receive emails at that size and that my email boxes were full.

I corrected these problems and relocated the emails from my Outlook Box to Drafts (until the recipient can change his settings).

All day Wednesday (yesterday) I was able to send & receive emails without a problem. This morning I was sending & recieving as well, then all of a sudden, I was unable to receive any emails. When Outlook attempts to receive, I briefly see a box with the number of emails attempting to be received, then I get an Unknown Error message. I am able to send emails without any problem and my Internet connection has been stable all day.

I've rebooted, turned on & off Outlook. I even disconnected my Internet connection, then reconnected it. I've checked my Outlook settings and they are fine. I also turned off my ... Read more

Answer:Outlook Express Won't Receive Emails - but Sends Emails with good Internet Connection

Hi rherrygers

Welcome to Tech Support Guy Forums!

Have you attempted to logon to your ISP's mail server to see what messages are still on the mail server along with determining the size of the messages?
Outlook Express may be timing out trying to download a message that is larger than normal.
Did you also send yourself a copy of the message with the attachment?

Can you post the exact error message please?
If the Send/Receive window is not appearing, you can make it appear by double clicking the area marked in red here:
When the Send/Receive window appears, click the Errors tab, right click on the error message and select Copy and paste the error message here.

1 more replies
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I want to search in my inmail , not archives or sent folder

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I need to send many emails from a particular sender to another email..

in GMAIL is it possible to select multiple emails and send them all together??
the filter for sending emails to another email does not work for already received emails

if the above is not possible is it possible to do the same in outlook express 6??
if yes, then how do i download emails from just one particular sender in my gmail account..

if none of the above are possible then what can be don otherwise so that i can forward all the emails i want to at once?

please help

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SO I check my work email on my blackberry and receive messages there and also on my Outlook Web Access. However, the issue is that when I am looking at the email panel on my Blackberry (not opening the unread emails), it shows the the emails are marked as 'read' on Outlook even though I never actually opened them on the BB. I know it is not Outlook causing this because the settings are marked for "Do not automatically mark items as Read" setting.

How do I solve this situation? I am missing important emails since I get dozens every day, and I can't keep track of them if they are all marked as Read

Help please?

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Can anyone please help! Only recently, my PC is deleting emails by itself, once they have been read! It does not matter if it is in the inbox or whether it has automatically been mnoved to a folder. However it does not go the deleted items folder but just disappears.Regards

Answer:Emails Deleting Themselves

I had this problem too - they'd disappear as I was reading them, then I discovered that somehow I'd managed to copy the Inbox as a sub folder to somewhere else. Send yourelf an email, then when it's vanished, use the search facility to see if it turns up elsewhere!Just a thought, and if it's wrong, I'm sure someone else will be able to help.

1 more replies
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Question: deleting emails

I am very concerned about my email/broadband provider. I asked them to transfer my emails to xp mail. Everything was going ok. Then when I bought a new laptop. The mail did not appear on Windows 7 mail so I asked why this was not shown on Windows 7 mail. Only some emails were transferred whereas all should appear in either. Today all my emails from XP have been deleted by my provider. Is this allowed. I have had emails with other providers and this sort of thing has never happened. Please help. Liza

Answer:deleting emails

I don't know if this will help you but have a read here enter link description here
Did you have your email program set up to leave mail on the Server and for how long? Maybe this is the reason you have only got some emails - maybe they were the only ones left on your Server - I may be entirely wrong in my assumption of course.

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Question: Deleting emails

Although I regularly delete unwanted emails and ry to maintain a clean Inbox I keep getting messages from my IDSP (onetel) sating that my mailbox is 80% full and I should delete further messages. Of course I also delete stuff from Sent and Deleted folders, but I still get ISP messages telling me to get rid of stuff. I then checked my email folder on the Internet, and discovered all the emails that I thought I had deleted sitting there as bright as day. How is this possible? I realize I can delete them from the mailzone on the Internet, but it is very time-consuming as well as frustrating. Can anyone tell me what, if anything I am doing wrong? Thank-you.

Answer:Deleting emails

I do not know how your ISP works things but it could be the web mail part of your facility also needs clearing down. It is also possible that your e-mail (is it Outlook express?) has been set up to save a copy on the ISP server. they will not like that. Have a look in your settings to see.

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hi, before i reformatted the laptop i would click an email then click delete and it was gone, now when i click delete another box comes up asking if i really want to delete the said email, I have looked at all the settings and can not find anything about deleting.anyone know where to look, or better still, the answer.thanks

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Question: Deleting emails

Windows XP and Outlook Express.When emails are deleted from the delted email box are they gone off the system completely?If not how does one access the deleted emails to clean them off entirely?Many thanks Ankermi

Answer:Deleting emails

You need to compact folders to remove them completely.File > Folder > Compact all folders

1 more replies
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Question: Deleting EMails

If I want to delete a suspicious email how do I do it without opening it because as sonn as I select it the little envelope opens. Does that mean that the email is open or not. Sorry for being so thick but I am worried about these viruses.I have got AVG installed by the way and I am running XP Home

Answer:Deleting EMails

I assume you are using Outlook Express. the envelope icon just indicates if you have read it or not. Closed means unread and open means read.Now if you single click on an e-mail does it open in a window? Or do you have to double click to open in a new Window?Make sure Preview pane is OFF. View Menu, Layout, Uncheck Show Preview Pane.

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All of a sudden, when i open WLM all the emails in my inbox, sent, deleted and other folders i have created are deleted. Instead WLM loads 819 'unread feeds' from Microsoft, NHS Choices and Mahmood Al Quadsi???

Luckily i back up but if i manage to replace the newly-created store folder with the back up files WLM just obliterates them again. If i remove the storage folder and then open WLM, much the same happens except that WLM creates a new folder with the following structure and some flies/folders in blue??

And my email account window is now empty.

Can anyone please help?

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Is there a way to delete or retrieve an email you've already sent before the recipient gets a chance to open and read it?

Answer:deleting sent emails

Not unless you can get to their computer and erase it before they read it.

Your email can travel to the other side of the world in a matter of a few seconds.


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