Computer Support Forum

help -- getting office running again

Question: help -- getting office running again

I was lucky enough to be able to update to Win 7 Pro for free through a MS program for physics and engineering students. I previously had MS Office installed on my computer under Vista, but when I upgraded, it wiped all my programs away and I'm starting over installing everything. Anyway, I don't have written down anywhere what my product key was when I installed Office the first time (in vista). However, when 7 did the installation, it took all my program files and put them in a "windows.old" folder under Computer. Is there any way that I can transfer the installation (or at least the product key) from somewhere in the windows.old file to the new 7 OS?

Thanks so much for any help you can give me! And the sooner the better, because I really need to use Office ASAP. Thanks again!

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Preferred Solution: help -- getting office running again

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: help -- getting office running again


there is a app out there that "finds" keys. I dont think it can find them in windows.old because it finds them in registry, but you might want to google for it. Its made by jelly bean and called key finder

good luck

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I am getting the following error when I try to reinstall a custom setup office XP install on a windows 2000 machine.

"OFFXP: Setup Detects Office XP Running When You Attempt to Install Office XP"

I had the uninstall the office xp on this machine through add/remove programs because it was crashing alot. The custom install works fine on all other windows 2000 and xp machines.

I found the following error in MS knowledgebase
article 292497 (I can't post the link because I'm a new member)

It says to to hit ignore. If I hit ignore it does install but it doesn't install with the correct options for the custom install. (I have it set to not install outlook and it installs outlook, etc.) Obviously its not following the custom install.

Any ideas? I believe something is left on the pc from office when it was installed. I even ran the Removal Wizard on the Office XP Resource kit. It is supposed to remove everything left from previous versions. However, it must be missing something because I am still getting that error when I try to reinstall Office XP that is described above.


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My PC OS is Windows 7 Pro and I am using Office 2003
I want to install Office 2010 on it.
I don't want two Office programs but I do want to keep My Doc's etc in the new Office 2010.
What is the procedure? 

Answer:Installing Office 2010 on a PC that is running Windows 7 and Office 2003

Hi fred93 The documents you created with Office programs aren't related to it. You can simply uninstall Microsoft Office 2003, and install Office 2010 and you'll be able to use them again. Simple as that.

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We ran MS Office repair on a Windows 10 computer running MS OFfice Home and Business 2013, and now all of the program files for MS office are missing from the system.

The system originally came with MS office pre-installed, so we activiated it over the internet. Because of this we don't have the installation files or the product key. How can we get MS office back on this machine without having to repurchase the software???

J. Minshall

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Current Office Pro 2003 user. Saved .pst files and used registered MS disc to load Office 2007 SB. Sucess except for Outlook with message "The operation failed due to an installation problem. Reinstall Outlook and try again. If problem persists, please reinstall".
Tried all disc options of reinstall, repair, add, etc. to no avail. (Outlook is displayed on Add/Delete with red cross!) Aware MS Technet states "Office Outlook 2007 cannot coexist with previous version of Outlook on the same computer". Removed outlook.exe (2003) but still no advance. Cannot see how to remove Outlook 2003 in totality.
Reason for buying Office 2007 was to try and avoid frequent crashes of Outlook 2003.

Before I delete Office Pro 2003 and try a virgin installation, of Office 2007 SB, your advice, please, Bellini.

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I built a new PC today. Running Vista Home Premium and brand new copy of
Office 2007. All Brand new, both the OS and Office application.
Windows Update tells me now that I should be downloading an Important Update
for Office 2003 (SP3)....WHY???
I have installed NO viewers of any Visio viewer etc...
Any thoughts?

Answer:Office 2003 SP3 Update??? I am running Office 2007

Are you using any old Expression Studio product (such ver 1.0 of Web, Blend etc)
Visual Studio 2005 or SP1

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I have both Office 2003 and Office 2007 installed. I can use either or with no problems. But if I click on a file it will always open it with Office 2003. I have Office 2007 setup to run in Compatability Mode and always save the files in the .xls format. The only way I can open a file in Office 2007 is to go through the program and not just by double clicking the file. I have tried to change the Open With in the properties of the files but it changes back to Office 2003 after I set it to Office 2007. Any Ideas on how to make it always use Office 2007 as my default.

Answer:Running Both Office 2003 and Office 2007 help

Right click on the .xls file you want, and choose Open With. Select Excel 2007; then below the box with all the available programs, there should be a check box that says something like "Always use the selected program to open this type of file." Check that box, and it should always open w/Excel 2007.

hope it helps


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Can I upgrade Office 2000 to Office XP, while still running Windows 2000?

I could use some of the features of Office XP, and would really like to retain my Windows 2000 environment. Do you think I could make this upgrade in Office?


Answer:Can I upgrade Office 2000 to Office XP, while still running Windows 2000?

Office XP can run on Windows 2000. Even though the operating systems and office suites have the same naming convention, that doesn't mean that they have to match up (Windows 2000-Office 2000, Windows XP-Office XP).

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Answer:Office xp running on win 7 pro 64-bit

MS office I believe 2003 or after can run on Windows 7 64bit AND Openoffice runs just fine on Windows 7 64bit (I use it).You have to be a little bit crazy to keep you from going insane.

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I have Microsoft Office XP/2002 with Frontpage installed. Not a problem since the day I installed it, however when I close the application/program still remains using memory, the windows close and it looks like it's closed, however when I look at my task manager it's still there requiring to be shutdown in the task manager. Anyone else have this issue. I'm running Microsoft Win 2K, 512 MB RAM AMD 2400. 80 gig/


Answer:Running MS Office XP/2002

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Is it possible to run 2 versions of office on the same computer? eg 2000 pro and xp

Answer:Running 2 versions of office

Although you can only run 1 version (the most recent) of Outlook at any given time. Installing 2kPro first then 2002 (XP) edition should give you these options.Is there any partitcular reason why, as, having used both myself, there is no reason to keep 2000 running? Unlike 97/2000 dual system whereby databases created in Access 2000 would not open in 97 unless converted, 2000 & 2002 versions are backwards compatible as far as I've used them (I have 2002 at home and 2000 on laptop and work PC's).BA

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I just upgraded from Win ME to Win XP, and now I can NOT open any files I created in MS Office.

I have XL, Access, and Word docs, that will not open.
I went to the MS web site but downloading all thie security patches did not help.
Do I need a special patch ?

Answer:Running MS Office in Windows XP

What Version of Office?

Did you re-install Office ufter the upgrade to XP?

There should be no compatability issues, but a reinstall is often needed after an upgrade.

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Hello members
I am in the process of amalgamate with anothe business. After the merger I still would like to take work home (as I am a very early riser) and able to take it back and forward.
I am not sure if a laptop is the right way to go as I need grunty machine (architectural work), and I use Virtual Machines quite a bit(lots of Mem needed.
Has anyone of you suggestions, experience that you would like to share?

I am looking forward to hear from you.


Answer:Running office in two locations Help!!!!!!!!!!

So, if I understand you correctly, you need to take data to and from work? If so, a pocket hard drive or a USB Flash Drive are the way to go.

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Hi, Looking for a lap top that will run office 2007, but all the new ones have win 8 installed (well most of them anyway) I haven't done anything with win 8 yet and I need to know if it will run office 2007 ok or if there will be a problem. Thanks for any help.

Answer:Running office on a win 8 laptop

Well Microsoft have declared that anything that runs on Windows 7 will run on Windows 8. Personally I can't see there being a problem with MS Office 2007

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when i am starting microsoft word it is telling"microsoft word has not been installed for current user" i am using windows is office 07 ultimate passed genuine test.there is onlyone user is also same problem with other office items.please help me with this.

Answer:microsoft office not running

If help doesn't come along within a day, click "Report" and request that your Thread be transferred to the "Business Applications" Forum.


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I put my Office XP disk in my CD drive to install a couple of extra components, and windows explorer opens instead of the install program running. When I click on setup.exe, I get an error that says:

"the installation source for this product is not available. Verify the source exist and that you can access it."

I have a legal registered copy of Office. I also tried using a copy of the CD I make in case CD were ever to get damaged. Tried in 2 drives. One a CD and the other a DVD drive. I'm sure I've done this in the past and it worked. I have also gotten updates from MS in the past with no problem.
I also tried Add Remove Programs Change selection. Same error.
Does anyone perhaps know if MS page might describe that error somewhere? Nothing on Google.
Anybody have any idea whats going on?
Thanks for your attention.

Answer:Error Running Ms Office Cd

It sounds like you have a bad cd. Can you look at the different folders under Windows Explorer? Do files seem to be readable?There is a freeware/shareware program called CD Check that can examine a cd for damage. a last resort if you have a registered ms product, I believe you can get a replacement disk for a nominal fee, $30.00 or so.

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Here's my issue: I'm running Office XP on several Dell Precision workstations all with XP Pro SP2 and whenever I'm using a regular account (non-admin) and I try and open PowerPoint, I get an Office XP installer running and PowerPoint does not open for about 5 minutes while Office XP installer runs over and over again.

This does not occur with an account with admin privileges. I tried working with the executable and shortcuts giving full rights to everyone for read/write/execute but when using an account with regular user privileges, I still get this installer issue.

I went as far as uninstalling Office XP entirely and installing a full version of Office 2003. Now, when using an account with regular user privileges, I get the installer running for Office 2003 when I open PowerPoint.

I searched these forums and tried a couple of things like recreating the shortcuts, etc.. but still having installer issues.

Any thoughts?

Answer:Office installer keeps running

What do the event logs say? Usally it runs one time and then is setup alot of times this happens when something ins't installing correctly and there will be some event log telling you whats failing (either system or application).

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Hi everybody,

I have a bit of a dilemma at the moment, I have upgraded to Office 2003 on my PC running Win XP however because it is the Academic Version it doesn't come with Frontpage. I do have a copy of 2000 with Frontpage and I would like to know if i can install a second Office version on the PC with Office 2003.
Basically I would only select to install Frontpage and nothing else. Will this cause any conflicts? I dont want to try this if it is going to cause major hassles.

Thanks in advance.

Answer:Running 2 office versions on 1 PC

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I just upgraded a windows 98se machine to W2k SP1, I ran it from the CD (clean install) and converted the file system from FAT32 to NTFS. I reloaded office 97 but none of the applications will start. I get the error "This application must be installed to run. Please run setup from the location where you originally installed the application." I was logged in as a user with administrative privileges when I loaded office 97. Has anyone seen this before? Thanks, Jeff

Answer:Problem running Office 97

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I know this may be a dumb question but will I be able to install Office XP on a machine running Windows 98 or will it be incompatible?

Answer:Running Windows Office XP on Win 98 OS

Office XP requires the NT base - win2k or xp.

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I have a new, Windows 8, computer and have loaded my old Microsoft Office 2002 XP Pro suit which works well except that with Excel and Access, but not Word, the colour fill button does not seem to work as the selected fill colour does not show in the sheet. The other buttons work normally. When copied to a flash drive and then viewed on my old computer, the fill colours originally entered by the new computer are shown. Can anyone explain and tell me how to rectify this anomaly?

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Not sure if this is in the right section, but...

The new IT guy in our London Office is proposingchanging all the PC's and purchasing all MAC computers and running Windows XP Pro.

We are an architectural firm, so all the software is CAD/Graphic relates that runs off of PC machines.

I know that MACs use intel chips, but am dubious about running windows on a mac that needs additional software to run the PC side of it.

CAD and Graphic software is very finicky on it's native PC platform that it was designed for. i just don't want the company spending tens of thousands because the IT guy likes MAC's better than PC's (Dell to be specific).

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Do you have warnings in your Event Viewer that pertain to VSS? I have lots of them & am kinda taking a wild guess that it's related to Click -to -Run but don't know how to check for sure so this is my starting point, looking to see if I'm not the only one. Here's a screen shot of what I mean.

Answer:Need input from others running Office Click-to -Run

Please check this article on the same issue: Event ID 12348 ? Volume Shadow Copy Service Operations

Hope it will work for you!!

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I have WV 2007 with an HP AMD Turion Dual Core RM70 X-2 and NVIDIA GeForce...whatever that means. I am by no means computer I apologize now. I am afraid to take anything off in-case I need it. I have the following problems:

1. my fan is constantly running...all day. Sometimes faster and louder than other times, but it's always going.

2. i type fast, so on websites or in yahoo e-mail, I'll have typed a whole sentence and my letters that I'm typing are so slow to catch up with me...I'm done typing by the time my words catch up.

3. it takes forever for my computer to boot I don't normally turn it off at night. Bad, I know.

4. my MS office package seems all goofed up. I get different versions depending who is sending me stuff, or what I open. It always has to "configure" when I try to do something, and since I no longer have the "key" or "access" code...I can't change stuff. I'll buy a new version if that's what it takes, but I'm wondering if it's me, or my computer. I don't even know if I have 2003 or 2007 or 2010...I get all different versions popping up, depending.

My husband tried finding out what is going on, but this is even beyond his realm. I hate to take it in somewhere, because I need it for school, and I don't know who to trust. I've heard a few bad stories about some local computer stores. Husband things there are things "running behind the scenes."
... Read more

Answer:Fan always running, slow and ms office is weird


Download MBAM from here:
Click on "Products" - you want the free version.
Install > Update > Run it

It will produce a log.
Copy this and post it here.

If the log shows anything then one of the mods here will transfer this thread to the Malware Removal Forums for the experts to advise further.

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I still have both versions of Office on my PC, and most applications are still in 97. I don't want to convert them yet, since very few users at my company have 2000 yet, so I have tried to associate the extensions to Office 97. Yet as soon as I use any Office2000 application, it automatically changes the association back to 2000, and the next time I double-click on an office file, it brings it up in 2000.

Is there any way I can specify in a shortcut's Properties Target that the file must open using a particular version of the software. For instance C:\Program Files\Office97\Access.exe "Database.MDB" or something like that?

Thanks much!

Answer:Running Office 97 and 2000 on same machine

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I have loaded Office 2003 on a vista computer. I am getting the following error when I run word....

runtime error has occured. Do you wish to Debug? Line 1 Error:Syntax error

Any suggestions?


Answer:running office 2003 on vista?

If you have not done this yet, get online and download SP2 for Office 2003. Does that resolve the problem?

You initiate the Office update by going to Help in any Office component and selecting Check for Updates.

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I'm running Win XP and I've just started having a strange problem. When I try to run certain programs (a chess game, an icon editing prog) or functions within a program (when I try and load an external script in a 3d graphics package) a window pops up saying that windows is preparing to install Microsoft Office or Roxio (both of these are programs I do have installed but I installed them months ago, long before this problem started happening). If I hit cancel the installation backs off then starts again. I have to hit cancel several times before it stops and the prog that I was trying to run opens up. If I let the 'installation' run it's course it tells me I need to insert the disk. Is it possible there are temporary install files that didn't get properly removed hiding somewhere and are being called inadvertantly?
Any suggestions would be great.

Answer:Office tries to install when running other programs

Hi urinal2029

Welcome to Tech Support Guy Forums!

What version of Office do you have installed?;en-us;265194;en-us;290301

Let us know if that helps solve the problem or not.

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I recently installed office 2007 on my pc.Is it possible to open files prepared in old office versions on 0ffice 2007.There is an option in office 07 word and powerpoint 07 that says save a copy of the document that is fully compatible with office 97-2003.Will using this help?

Answer:Running old formats in Office 2007

Yes it works very well. Don't forget to download the free PDF plugin. This means you can save to PDF as well as the other formats.

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I'm working on a Dell Studio laptop running Vista 64 Home Premium and trying like heck to get Office 2007 to install & run. The install seems to go ok, but when I try to run any of the Office apps, I get errors. Outlook seems to think I don't have Office installed and tells me to run Setup or reboot. Neither of those do any good. If I try to run Word or any other Office app after trying to run Outlook, I get not enough RAM or disk space. Since this is a new laptop with 4Gb of RAM and a 320Gb drive, I really doubt that's the issue. any ideas of what i need to do next? I have not tried to update Office yet, so I'll I'll try that next.

Answer:Problems running Office 2007

Ok, I found the problem, now I need to find the fix. If I drill down into the Progam Files and right click on the app, select Run as Administrator, the program runs fine. do i get the program to run as a user?

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Today my users running IE 11 cannot view videos on Microsoft Office 365 Stream. They are receiving the following error message: (Error code 0x30400000). The videos play fine on other browsers like Chrome.  We have over 300 users and only 100 are
on Windows 10 so changing browsers is a difficult alternative.
What changes have happened?

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looking for a solution to getting a copy of MS Office 2000 SR-1.
After running CCleaner Office products, (word, powerpoint, excel) will not open. Asking for installation disc which I cannot find. Anyone got a solution?

Answer:Error with Office after running CCleaner

Try System Restore

Start > Programs > Accessories > System Tools > System Restore

In future when running Ccleaner don't use the Registry cleanup tool as that's probably what messed up your Office installation.

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new mac running office for mac. can open files but can't open folders on usb (format MS-DOS (FAT32)) coming up with .scr extension. not sure which application i should use to open them or do i have a virus?

Answer:Mac OS X Lion running office. folders on usb changed to .scr

There are viruses that change files to the .SCR extension. Has this flash drive been used with a Windows-Based computer?

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I am having trouble with the outlook part of office 2007 on my computer. When I load it takes about 3 minutes to do it never did this before about 2 weeks ago. Also took some of my stuff off that I had in outlook. Not sure about how to go about fixing this problem. I have run the diagnostic part of the program but it says there is no problem. Something is really wrong and it is mind boggling to figure out. any help would be appreciated thank you 

Answer:office 2007 on computer running windows 7

How big is your mailbox? 500MB? 1GB? Large mailbox files will create problems when Outlook loads.
Also, are you connecting Outlook to an Exchange server, Gmail, What sort of mail server connection are you using? POP? IMAP?

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I inquired about this on Technet forums, I got a great functioning and undocumented answer.

The Office Software Protection Platform service starts every time you start an Office aplication. It usually doesn't exit after you exit an Office app.

If you are a process count control freak, you will be elated by this official tweak.

The Office Software Protection Platform service is generally started on demand when a user has started Office, however, there are license types which can start the service otherwise (such as those using a Key Management Server). As for stopping the service, there are several reasons we do not automatically shut down the service by default. These reasons are based on Office's cross OS version compatibility, communications from our users about their Office usage profile, preferences, resource usage profile, and differing ways in utilizing the service between Office and Windows.

That said, while we do not default our service to timing out after inactivity, if this is something your organization values, you have the ability to control this. You may set the following registry key:

Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OfficeSoftwareProtectionPlatform

ValueName: InactivityShutdownDelay

ValueType: DWORD

ValueData: The number in seconds, that the Office Software Protection Platform will stay running for, after the most recent activity. The windows default for this is 300 seconds.

After setting th... Read more

Answer:How to stop Office SP service from running permanently?

What's a suggested number to use?


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It's been plaguing this PC for some time, other PC on the same network is doing great - even with NIS2007 running...Both PCs are Dell Dimension 2400 w/ Celeron 2.4GHz/256MB RAM and have/use all the same software. I've defrag'd, disk clean-up, removed all temp files, cookies, etc.Removed all unused, unnecessary temp files, startup files, etc.Ran CCleaner, Startup Inspector, RegscrubXP, Adaware and Spybot, Kaspersky Online ScannerNothing is detecting anything new or helping improve... Any help would be greatly appreciated!I did a search for the common issues in Regedit and found instances of Winfixer (ran F-Secure's F-spyaxe) and a series of hits of WebSearch but it seemed to mostly be part of Acrobat Reader... but not all.THANKS IN ADVANCE! Here is my HJT log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:55:19 PM, on 03/04/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exeC:\Program... Read more

Answer:Pc Is Painfully Running Slow (ie, Ms Office, Win Explorer)

Hello BRAC,Welcome to Bleeping Computer Was Covenant Eyes installed on purpose on this machine?Please print these instructions or copy them to Notepad (or another word processor), and save it for easier reference. This is because we will be in Safe Mode during the fix and you won?t be able to access the Internet to view these instructions.Please download AVG Anti-Spyware Free Edition and save that file to your desktop.This is a 30-day trial of the program -- This means that after 30 days the "background guard" protection will be de-activated. However, this version can continue to be manually updated and used as an on-demand scanner forever.Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the setup program.Once the setup is complete you will need to run AVG Anti-Spyware and update the definition files.On the top of the main screen select the "Update" icon, then under the "Manual update" section click the "Start update" button.The update will start and a progress bar will show the updates being installed.Once the update has completed (the progress bar will display "Update successful!") select the "Scanner" icon at the top of the screen, then select the "Settings" tab.Once in the "Settings" screen:Click on "Recommended actions" -> select "Quarantine".Under "Reports:" -> select "Do not automatically ge... Read more

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I have just bought a new laptop and it came with Windows 7 Professional 64-bit. My previous laptop was running XP (which I LOVE and am trying to get my Windows 7 to work like XP did.... but that's a different issue for another day....).

I have MS Office XP 2004 Professional on CD. When I bought my previous laptop (running XP), I had installed this and have been using it for the past 4 years without any trouble.

I have just loaded the CD onto my new laptop (I loaded only Word, Excel and Powerpoint because I don't need the other programs) and every time I try to start Word or Excel, I get this box:

If I choose Cancel, I then get this:

And if I click OK, the program then starts and seems to be OK.

But I will be driven made if I have to go through these error boxes each time I open Word or Excel. Does anyone know how I can get rid of them? I even copied across my from my old machine, but that didn't help.


Answer:Running Office XP under Windows 7 - error on startup

Hello rosb, welcome to Seven Forums.

Hopefully this MS Article will help. It does refer to Office XP 2003, but may well be relevant to Office XP 2004 too:
You receive an "Error 1706. Setup cannot find the required files

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I've been having problems while in class trying to surf the web, while having powerpoint in the background. BSOD comes up as bad_pool_header. After searching the net for the last couple of days, Will buying a new memory card help?

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Dear Users; hello
I have a serious problem with activation "Office 2010 Professional Plus" in windows Seven Ultimate (x32 bit)
I try some step without any successful result.
I found that Activating is possible with KM Service. I try much to run that service but it faild to run correctly.
indeed the service start and stop right after starting. (I attached the window that shown after trying to start KM Service too)

So my doing inclue:
1. Turn Off User access control - > faild to start correctly
2. Run KM Service in safe mode -> // (the same result)
3. change logon for the service (startind mode and user logon) -> //
4. disable office protection service (and software protection) -> //
5. try to run in MS-DOS -> //

sometimes message showed that you doesn't have access... but usually starting the service failed because of this message. I also do the following steps with administrator privilege and disabling Firewall and anti virus.
Because of solving some of my problem in this forum I guess that just Sevem Forum users (Experts) could solve this problem.
So i was wonderring if anyone preffer solution for completing activation and running the service.

I should point that I tast running the sevice in XP service pack3 without and problem!
another problem is any time that i want to run any Office application (like word), configuration window showed, however installation was successful but i tried to fix it by "Repair" from Add/rem... Read more

Answer:Problem With Activation Office 2010 and running KMS

The only KMS arrangement I have used is the one run by my employer, so this may not be relevant, but just in case this helps - you usually need to be logged in to the same network as the one where the KM server resides. For me, this meant connecting by VPN to my work network in order to go through KMS validation successfully. If I don't connect by VPN, the KM server refuses to validate the installation.

Also, KMS systems usually check the installation at intervals (it's not a fix and forget arrangement, the validity of the installed copy of Windows is checked at regular intervals, I think every 180 days), so you need to connect by VPN periodically in order to avoid Windows thinking that it's an invalid installation.

Hope this helps

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Can you install & run Microsoft Office 2000 Small Business on a machine running Windows XP Home?

Answer:Running Microsoft Office 2000 on Windows XP

Yes, I have done that for a few people.

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I installed the release version of Office 2013 from TechNet. But neither Word nor Excel are working. When I start either program, their start screen comes up normally. When I try to create a blank document, or open an existing document, I get an error dialog "Microsoft Word is not working" and the app terminates. Access and Powerpoint seem to load ok (though I have not tested them beyond their ability to create a blank document).

Event viewer shows:

Faulting application name: WINWORD.EXE, version: 15.0.4420.1017, time stamp: 0x5067349a
Faulting module name: unknown, version:, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00c5d94c
Faulting process id: 0x1ba8
Faulting application start time: 0x01cdbef8fbff9048
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: unknown
Report Id: 3d8a3ba7-2aec-11e2-bebd-94dbc98a9555
Faulting package full name:
Faulting package-relative application ID:

Anyone seen anything like this, or have any suggestions? I tried a repair install but that did not help.

I do have LibreOffice installed, and doc and xls file extensions default to LibreOffice, but that shouldn't break Word or Excel.

Answer:Anyone running Office 2013 Pro TechNet version?

Found the answer -- incompatibility with ABBYY FineReader addin. Fixed by disabling the addin.

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I?ve had the 2010 version of Microsoft Office loaded on my PC for some time but haven?t really found the ?ribbon? feature particularly user friendly, especially for Word. Consequently I also loaded my old version of Word 2003 from Office 2003 onto the machine only to find that after using Word 2003 and going back to Word 2010 (which seems to be selected as the default) I get a screen saying-Configuration ProcessConfiguring Microsoft Office Professional Plus 2010.This message remain on the screen for approx. 1Ĺ minutes. Is there any way of-? Stopping this screen appearing? Making the 2003 version of Word the default?Thanks.

Answer:Running Word 2003 and Office 2010 on the same PC

Microsoft's recommendation is that you don't install different versions of Office in the same PC. Do you have the original installation disk for Office 2010 from which you might be able to run a repair installation and remove Word 2010?

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I've just recently upgraded from W-XP to W-10. I installed my XP MS Office Suite 2002 and it runs fine. However, when Windows Update tries to download SP-3 it fails due to MS discontinuing (not offering) that download anymore. I can uncheck the box for Windows Update to not keep trying to get the update, but I'd really like to get the latest updates for security purposes. I've looked around the net and found places that offer the SP-3 download (CNet), but the reviews are terrible with all kinds of problems. I had all of; the latest updates on XP for my Office until "MS update" stopped working, which is one of the reasons I decided to upgrade my hardware and move to W-10. Is there any "reliable" way for me to get the latest updates for my Office SW ? I don't use it all that much anymore; just write/view a few Word documents and maybe a spreadsheet.

Answer:XP MS Office Pro Suite 2002 with Frontpage Running on Windows 10

I'd go here to get SP3:
Office XP Service Pack - Download

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I just installed Office 2k on two machines. Both running Windows 2000 also. The one machine that everything is working fine was installed with FAT files system. Thats the ONLY difference between the two machines. The one using NTFS does not work correctly. When trying to run Word/Excel, etc.. it comes up with the registration prompt. I click "yes" and get the following error "The Registration wizard cannot run because the system information it requires is either unavailable or incorrect" Which means so far my Office installation has been unusable. I am also unable to run/setup Outlook because it tells me I need to have admin access (which I am logged in under the main admin) I think both errors are because of the same problem somewhere. If anyone knows what is causing this or how to fix it please let me know!

Answer:Errors Running Registration After Office 2000 Install

It's late for me, so I'm sorry to be short and sweet. Check these:

That should give you a good starting point. Hope it helps.

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Hey everyone,

I am looking for ideas on how to remedy my problem. I have been dealing with XP in Chinese for a long time (just remember where most things are). I finally got myself an English version and went to install Office.

Now the problem I am having is that my office cd is also in Chinese and now it doesn't want to work with the new operating system. Is there any way around this? Can I install language packs or something to allow this program to run?

I was feeling really great about getting my English version of XP but now I am almost starting to regret it.

Any ideas would be great!:cry

Answer:Chinese version of Office running on XP home English

I think it depends on if the computer/software has MUI (Multilanguage User Interface)

This is copied from another help board.

You can not upgrade a Korean XP into english "only if u have a multi-language interface XP edition" u must install a new English XP so i advice buying a full edition and u can find korean support in it any wayClick to expand...

Hope this helps.

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I recently discovered that the Office on my computer was not genuine, so I bought a genuine one from the Microsoft's site, which I installed hoping that things will be fine. However, even after installation, every time I open up Outlook, Words...the same pop up comes up saying that the programme installed is not genuine.

I contacted customer care in the USA, and they were able to identify that I have 2 versions running on my machine. They suggested removing one (?or both) Office 2007, and then install the genuine one. However, to do this would be rather disastrous as I had finally got together my outlooks and its many many many emails. I donít want to start afresh and lose all my emails.

I need to contact the UK customer service, but it is a telephone number, so I will try to call them from work. In the meantime, does any clever person have any idea on a solution?

Many many thanks


Answer:Problems with Office 2007- 2 versions running (1 genuine, but not the other 1)

you should able to backup you emails, on older versions I would suggest you just copy the PST file, however, on 2007 I think they use a ost - so not sure about that...

I will try and lookup 2007 outlook backup
above is a link to an article to backup 2007

I have already carried this out on 2007
I exported 2007 to a new PST file and then copied that to a different machine and imported as a datafile on 2003 - this was just as a data file, so I have not checked the contacts etc, as I said its imported as a data file - so i have all the emails

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Whenever i try to resize font, go to print preview, or even just scroll in a word or excel document my whole computer just freezes up? is there any known problems with anything like this. i believe i have office 2000 and my laptop is a dell e1705, 2.0 ghz core duo, with 2 gb of ram. there is nothing else that runs like this on my computer and there is no reason that i can find for why it is doing this.

thanks for any help in advance.

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Is it possible at all? I have an 8gb Corsair Flash Survivor GT and another 2gb Corsair Flash Voyager standard, so no U3. MojoPac is not an option, as I need to be able to use it on the lab computers at my school, which I don't have admin access to. Is there any way at all? I have portable OpenOffice, but I just like the little extra bells and whistles Office 2007 has.

In case it makes any difference, which I doubt it does, it's the enterprise edition.

Any help would be greatly appreciated,

Answer:Running Microsoft Office 2007 From A Flash Drive?

There is a portable Office 2007 out there floating around. Best solution would be to learn how to create such a thing for yourself from your own materials as downloading and using such a tool would be software piracy, yanno. If you've got Office 2007 already, you can easily learn how to make it "portable" with info over at the RyanVM forums or the MSFN site.

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I just rebuilt my box with Win7 x64 Ultimate installed. I installed Office XP Pro with a custom install. Ever since then Windows Installer keeps running for it over and over even though all of the CD files are on the HDD. I've tried removing from add/remove programs and doing a complete install but it still won't go away. Any help would be appreciated!

Answer:Win7 x64 and Office XP Pro Problem - Windows Installer Keeps Running

What do you mean by "all the CD files are on the HDD". It sounds like you copied the CD to the HDD, which might be causing the problem since the CD has an autorun.exe that will make the installer run every time the computer realizes its there. If i'm mistaken, please explain what you mean. I've never seen a problem quit like that but will be glad to help as best I can.

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I've reviewed the Lenovo support item on uninstall instructions but it does not say how to get the software off of my hard drive.  Here's the Lenovo item. To properly uninstall Microsoft Office 2007 Trial from the Lenovo preload, the following applications must be removed. 2007 Microsoft Office SystemActivation Assistant for the 2007 Microsoft Office SuitesBusiness Contact Manager for Outlook 2007Microsoft Office 2003 Web ComponentsMicrosoft Office 2007 Primary Interop AssembliesMicrosoft Office Small Business Connectivity ComponentsMS SQL Server 2005MS SQL Server Native ClientMS SQL Server Setup Support FilesMS SQL Server VSS WriterUninstalling the Microsoft Office 2007 Office System will not remove all the components.Uninstalling Business Contact Manager for Outlook will also uninstall MS SQL Server Components. During the uninstall routine, it will ask to delete the mail data file that contains the Business Contact Manager. Clicking OK, will remove the BCM, but not the SQL server apps, as the uninstall states.From this point uninstall:Activation Assistant,MS Office 2003 Web ComponentsMS Office 2007 Primary Interop Assemblies,MS Office Small Business Connectivity Components.Then remove the MS SQL Server Components of server native client, server setup support files, and VSS writer.Then remove the Activation Assistant shortcut from the desktop.  The first 3 apps listed are not installed because I have not run the activation assistant for the Office trial t... Read more

Answer:How do I remove the pre-installed Microsoft Office software from my T61 running XP-Pro?

lunagirl wrote:The first 3 apps listed are not installed because I have not run the activation assistant for the Office trial that came with the T61.  Add/Remove programs has only these pre-installed apps: Microsoft Office 2003 Web ComponentsMicrosoft Office 2007 Primary Interop AssembliesMicrosoft Office Small Business Connectivity ComponentsMS SQL Server 2005MS SQL Server Native ClientMS SQL Server Setup Support FilesMS SQL Server VSS Writer Is the activation assistant one of them?No, AFAIK should be listed as Microsoft Office Suite Activation Assistant Rgds,Ahti

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I recently had to make a sudden move because of medical issues     and so I grabbed my (long unused) laptop to take with me so that I would have a computer handy.  However, it did not have Windows office with "Word" and "excel" so I was unable to open many of my files.   So  I purchased an unused version of Windows office 2010.  But when I try to load it I get the message that:   "to use and install this program you must be running Vista SP1 on x86 or x64 platforms".    Evey attempt that I have made to find out  how to correct this has failed.  Can anyone help me? I am running a 2006 version of vista on a HP dv9000 laptop.Thank you for reading this.   

Answer:Cannot load Office 2010 onto my laptop running vista if you can download the service pack from the above link and install it

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I've searched the threads and thought that I had my problem solved luck! I use Windows 7 and have the full version of Office 2010. Never had trouble opening .pps files until today. Can no longer open .pps attachments (in Windows live mail). Tried saving the attachment then opening but no luck. I don't get an error message just no response when I double click on the file. I did run the repair on Microsoft office and it worked when opening the saved .pps file. Once I try to open it from Live mail, though, the same problem occurs...doesn't open and then my saved attachments don't open either. Is this a problem with Live Mail?? Sorry if this sounds convoluted but any suggestions very much appreciate...Cheers!

Answer:Problem opening pps file even after running office repair

Did you install a new Antivirus program recently? What you describen happended to me, Kaspersky all of the sudden blocked pps files. Just a thought.

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I have a Toshiba R700 PT31OA-05NO1. Other details are:

OS Version: 6_1_7601
Service Pack: 1_0

I am not noticing a pattern to when the BSOD occurs: it seems to happen when I am running several programs and once, but also when I am not. I sometimes use deluge torrent software, but the BSOD has happened without this program running as well.

Thanks for your help.

Answer:BSOD while running chrome, zotero, microsoft office...

Recommend removal of all Toshiba software - they seem to be contributing to your BSOD's. Use Revo Uninstaller Free to remove them. Also remove all Webroot software with Revo. Unplug and safely remove any USB devices.

Revo Uninstaller
Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

This tutorial USB Selective Suspend - Turn On or Off may help:
To Disable Selective Suspend:
1. open the control panel
2. go to power options (you may have to set view to small icons)
3. click change plan settings
4. in the window that opens:
5. click change plan settings
6. click change advanced power settings, expand usb and ensure usb selective suspend is disabled.

Uninstallers (removal tools) for common antivirus software

Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials for Windows
MalwareBytes Free

Do not start the free trial of MalwareBytes, unselect that option when prompted.

Update and make full scans with both separately.

Disk Check
For errors on your Hard drive(s): Disk Check

Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to ... Read more

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My office program is legal I bought and paid for it....

Answer:I am running w 7 will oy current computer Will microsoft office (2007) still work on win 10

Yep. It will work. If you do an update of your Windows 7 system to Windows 10, you won't need to do anything. It'll just work on Windows 10.
If you do a clean installation of Windows 10, you'll still be able to use your Office product key to reinstall Office '07.

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This is a question about Word 2010. I have created a problem for myself by accidentally DELETING the Word Shortcut from my desktop and from Start / All Programs / Microsoft Office. I had also created a desktop shortcut from these entries under Start. I did this before inadvertently deleting the Work icon from the "folder" under "Start" AND from the mirrored Folder on the desktop which contains an icon for EVERY OTHER Office application except Word.

Where can I go on my system, or elsewhere to find and "object" upon which I can "right-click" to create a Word icon that I can hopefully restore to the above 2 folders and at least one other location?

Thank you,


Answer:M/S Office: Recover deleted icon for Word 2010 - running Win 7, 64-bit

The executable file for Word is located at the following location:

C:\Program Files\Microsoft Office\Office14

Once under this you can find the executable file named "WINWORD" and this will launch Microsoft Word. To have this as a desktop link you can simply right click it > send to > desktop and then rename the shortcut when it is on your desktop.

Hopefully this is what you were asking for.

Important note: The path is dependent on if you have multiple hard drives and this file will, of course, be under the hard drive you have office 2010 installed on.

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So, I downloaded MS Office Enterprise 2007 on my machine which is running Vista and have been using it for a few months. I just started on-line classes and I created a file, saved it and when I try to retrieve it I get an error message. Windows can not find "File name". Make sure you typed the name correctly then try again. Microsoft Office Genuine advantage.
WTF is going on? I've uninstalled Office and reinstalled and I get the same message. I have a picture of the error but I can't post it here... so I can email it if someone wants to see it.

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I would like to change the color scheme of Outlook 2003 and Word 2003. I am running on Windows 7 but there does not seem to be an option to alter the color scheme of the programs. I can change the Windows theme but not the color scheme of the programs like Outlook and Word. Is this not possible anymore or is blue the only color available?



Answer:Changing color scheme of Office 2003 running on Windows 7 OS

Seems like it's only possible on Windows XP/2000, can't find anything for Windows 7.

Change Office's appearance - Support -

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Hi all,
on the odd occassion both at my current job and old job when running dell command update and updates are complete, i have found that on some machines, one of the updates seems to de-activate office which then you have to run: cscript ospp.vbs /act to get to re-activate it again (which does work) but why does this happen?

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My family has a small business and I am pretty much the extent of our IT department, so I'm hoping someone here can help me out. We use an inventory management software called Edible by Solid Software. Every day our employees complain that the program is incredibly slow, which it is. It takes a very long time to do anything and locks up constantly. I'm wondering if the problem is with the server or with the switch.

The inventory management software is installed on a dedicated server, a Dell PowerEdge 2900 Windows Server Standard 2007 with 16GB ram and the other server, which contains everything else including all of the users, is a Dell PowerEdge 2800 running Windows Small Business Server 2003 with 4GB of ram. The activity monitor on both does not show a high percent of usage.

We have 25 users that use the inventory management software and 40 that are connected to the network overall.

The switch we use is a 3COM Baseline Switch 2948-SFP Plus. There are 32 ports being used. I tried having the Internet company, LiNKCity, upgrade us to 10mbs from the 5mbs we had. This appears to have had no effect, so I don't think its a bandwidth problem.

From this basic information, is it possible to tell if this is a problem with the server or if we are pulling too much from the one switch? My thought is that the two servers are trying to communicate with each other to process information from the database and slowing down because all of the computers are pulling from the ... Read more

Answer:Office Computers Running Slow, Switch or Server Problem?

If you have 32 ports used, and 40 users, that sounds like you may need a new switch. And I would configure it using VLANS, so those who use the database are on a separate "network" than those who don't use it, to isolate the network trafffic.

Having the internet company increase bandwidth won't have an effect on your internal network. Their speed is only from your external router to the internet, and it's very rare that you would hit that 10mb limit unless you have multiple locations and/or use "cloud" computing.

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My office just upgraded to Microsoft 2010. I have a bunch of macros, all written in with Excel 2007. Some of them take a few minutes to run so I used to take care of email while waiting, but I can't do that. I can open Outlook, but can do nothing in it. Same with Word 2010. This was never a problem with Excel 2007.

I know we have the 64-bit version, as I can no longer use an Add-in I had previously. Don't know if this is an issue.

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I'm having several issues with my windows 7 PC. I've been trying to install a legit copy of Office 2010 from a genuine CD and it won't allow me, suggesting I don't have admin rights (I am the administrator). I was upgrading from Office 2007 and it screwed that up. I've uninstalled all existing versions of Office and it's still not letting me install.

The PC is generally very slow and laggy, and every time I start up it tells me something is wrong and runs check disk. I've done an FRST scan and posted the log below (not sure if this is relevant, I'll perform other scans if anyone can tell me what I need to do). Can anyone tell me what's wrong with the PC and how to fix it? Obviously I'd rather avoid formatting and starting again, although all my files are backed up... it's a pain to reinstall everything.

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 07-12-2013 01
Ran by Steph (administrator) on STEPH-PC on 07-12-2013 14:54:26
Running from C:\Users\Steph\Downloads
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Normal

==================== Processes (Whitelisted) =================

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(... Read more

Answer:Running slow, won't install Office 2010, always runs checkdisk

Update: am now getting this message upon booting: Sec Slave Hard Disk S.M.A.R.T. Status BAD, Backup and Replace.

Apparently this means my hard disk is about to die, so I guess there's nothing anyone can do to help!

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I have done some file tweeking and didnt create a back up prior. Didnt realize I was going to be doing that much, one thing led to another and later that week realized my virus program wasnt running and other programs wernt operating as well, fixed my virus program issue by reinstalling it.But my office program came with computer and I dont have the product key any more.The program location is still there but the click to run section of the program doesnt do what its designed to do.The help section instructed me to go to uninstall programs and click on my office program and liick change option, but I get an error saying click to run failed to start.I dont use the program much but its VERY missed when needed.I have probably corrupted my system and since I dont have no back up files that Im probably going to have to do a total system restore and Icant find my restore disk I read a post to where I can boot from the recovery partition,any advice/help is seriously needed.

Answer:Solved: click to run stoped running in office 2012 on windows 7

The Factory Recovery process (more precisely, how to run it) depends on the make & model of your PC or laptop.
Please post those details.

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Hi I've just installed MS Office 2000 Premium and when I try to open any of its applications (Word, Excel, PowerPoint, Outlook, w/e), it just freezes and is Not Responding. I dunno if a virus is acting up, so I guess I decided to check Task Manager. In The Applications tab, whenever I start an Office application, it first shows the application as SysFader and then as w/e I started, Excel for example. Is this normal?
BTW, none of my Office applications work. They start, open, and freeze. I end program. Period.
Also, if it helps, a HJT log, with a SmitfraudFix log after that.

Logfile of HijackThis v1.99.1
Scan saved at 9:23:16 AM, on 26/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Symantec\LiveUpdate\A... Read more

Answer:Solved: Problem with running ANY Microsoft Office 2000 Premium applications

It may be the Norton Office plugin. See this Microsoft article for ways to deal with it.

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Hi, I have just resurrected a Dell Latitude D620 that I haven't used for 2 years and wonder if anyone can help me with 2 challenges?
1. The death march...: I replaced Windows XP with Windows 7 Home Premium SP1 (OEM) - not an upgrade - and then installed all the updates, via Windows Update and also added SECUNIA to make sure - which says everything is updated.
Then I had to remove a file - 'Windows.old' - after the install as it took up most of the H/D.
Everything works well sometimes only - but then far too often everything suddenly runs VERY SLOWLY... taking a very long time to load programs and occasionally 'not responding' for a while, before working.
The H/D seems to often be running very fast in the background. Although the Processes shown running in Task Manager are minimal, the Process Monitor shows that the RAM is always at around 78% (with 110 faults?) and the drive running between 50 - 100%?
The H/D has 55GB Free of 75GB and with 1.00GB RAM.
This can last for a long or short time - and then suddenly for no apparent reason, everything works well and fast????
Maybe the install didn't remove all the XP and other stuff????
I have no idea what to do - and am surprised as this laptop is a workhorse and has always been excellent - Didn't have these problems with XP SP3 before?
2. Office Install: I then installed Office Small Business Edition 2003 back on to the (same) laptop using my original disk and Key.
That went fine until I opened WORD... I was then a... Read more

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For some reason, touchpad edge scrolling, two-finger scrolling, and trackpoint+middle-button scrolling all fail to run in Microsoft Word 2013 (Office 365 University). They also fail to run in the Metro Mail App; and they mess with the zoom in Google Chrome. However, all three kinds of scrolling work fine in all other programs I've used, including other Office 365 programs (Excel 2013 and OneNote 2013). I have the latest version of the driver installed ( I tried uninstalling it and reinstalling it several times, to no avail. I was strongly tempted to leave it uninstalled and use standard Windows middle-click for my scroll function instead, but that doesn't work in Windows Explorer (where the only scrollable area is also clickable).  Thoughts or suggestions?

Answer:Scrolling problem with Elan UltraNav driver on Thinkpad L430, running Windows 8.1, Office 365

Trackpoint + middle button scrolling works on all other apps except Google Chrome.    This stopped working recently and after some testing  I found that it is localized to just Chrome.  Works in Firefox, Outlook Mail 2010,  Powerpoint 2010,  etc.   I am using Windows 7 Pro on a X200S.      Is there a Chrome setting involved to correct this? 

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We are wanting to up-grade our current Office suite Office 2003 to either Office 2010 or Office 2013.  Our PC's are running Windows 7
I would just like to know what peoples opinions and advice is on this?

Answer:Up-grade from Office 2003 to Office 2010 or Office 2013

 I can't speak to Office 2013, but I've done numerous upgrades to Office through 2010.  When you install the new version, you have the option to keep the old version or just replace it.  Starting with Office 2007 the familiar menu bar has been replaced with the ribbons which take a lot of getting used to for folks used to older versions.  There's a little program called UbitMenu that will add most of the menu bar functions back in the 2007 and 2010 versions that a lot of folks find helpful.  If you do opt to have two different versions installed at the same time, what happens is that when you switch from one to the other, it goes through a juggling act that takes a minute or so.  It's a bit of a pain, but if you need it, it could be a convenience.
Good luck.

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I have a Dell Precision M60 workstation, and currently use XP Pro SP2.

I replaced my hardrive earlier this year. After reinstalling all the software and updating everything, my computer ran very slow, and would freeze without an error message when using any office program.

I have contacted dell about this. They checked out my computer remotely and said everything was OK. Then they tried to run "detect and repair" for Office 2003. It took about 15 minutes to configure, then we got an error. The tech told me all he could recommend is to reinstall office. So I did. Same problem happening, and same error when I try to run detect and repair.

I don't know what to do next! Any suggestions? Thanks

Answer:Error when running "detect & repair" in Microsoft Office 2003

Welcome to TSF....

Go thru add/remove programs in control panel and find Microsoft office 2003 and click the change button then when asked run the repair option that is on the screen.

THe office 2003 disks are they original install disks from Microsoft?

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Are there any differences between office 365 home and office 2016 pro when you compared their installations of word, excel, power point and publisher?
For example, is Word from O365 the same as Word in Office 2016? Or does one have more options/features than the other?

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Ok, so i want everyones impressions on the various Office Suites.

I personally if i had hte money would go for the Microsoft Office Pro series. I for one, think MS Word is one of the most refined word processing applications avalible. And coming a very close second is Open Office. I find my self having many problems trying to do somthing in Word, or Word crashing, so i switch over to my trusty free Open Office.

As for Corel and WordPerfect, my experiance is that it is way over priced, and is basically on the level of "word pad".

I am attempting to have the company i work for tranition from MS Office to Open Office, but just for a control i thought i might throw in Corel.

So what are your guy's and gal's thoughts on the various office apps?

Answer:MS Office vs. Open Office vs. Corel WordPerfect Office

Openoffice is an extemely close second to MS-office and that is for one thing

Calc's graphing wizzard: It is horrendous. As an engineer I need to admend graphas add new plots... and it is soo hard with openoffice

There is suppose to be a more MS-wizzard with OO-2.1 so until then Openofffice is 2nd
When the new wizzard is shipped it takes first place very quickly and by a signifcant margin

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I understand that if a user installs Open Office on a machine with conventional Office 97-2003 that Open Office will use its own suite of products for each application. (Unless the user ops to use Office to open the applications by unchecking the corresponding application boxes during Open Office's installation.) But if a user chooses Open Office as the default for applications on a system that also has Office 2007 on it, how does Open Office deal with this if the OO applications remain checked as the default?

Does the current version of OO even understand how to DEAL with the new Office 2007? I understand that OO can not read docx documents, which is the default for Word 2007, (although this can be easily changed back to doc.) I found out that Open Office 3.0, scheduled for release this fall, will be able to read docx documents. What's so great about docx docs anyway?

Using my example, assume this situation on a new Windows Vista machine. (fresh installs of each program or Office 2007 OEM (factory installed.) What behavior would be expected here?


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We currently use Office 2007 and Office 2010 on our about 20 workstations. I'm looking to move to MS office 365 for hosted exchange. I found out that as of the first of this year, Microsoft no longer support Outlook 2007 or 2010 for hosted exchange. It seems to be working just fine so far at another site I'm involved with. The issue is that if you ever contact support, they will blame the version of Outlook you're on. So, I'm looking at options for upgrading.

Do you guys that are on office 365 for email using the premium version that includes the office subscription or buy Office 2016?

For the most part, we just need outlook, word and excel. We do have 6 people that will need powerpoint also.

Just looking for a recommendation from you guys on what makes the most sense.


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I used to have office 2016 on my pc but at some point I had to do a reset. When I went to install office again, it picked my office 365 license and not the license key I had. I didn't notice this until last week when I started getting notifications that it was expiring.
I tried with tech support to get the original license key installed and not the O365 license but it didn't work.
So does anyone have the proper steps I need to take to install the one time license key?
Thank you

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Hi all. I hope i'm on a correct thread as this is for IdeaPad S serier netbook. Currently on Windows 7 Starter (netbook) that comes preloaded with MS Office Starter 2010. I do have a genuine MS Office 2003 which previous comes with my PC i bought many years ago. I'm wondering can i install it on top of the current MS Office Starter 2010 OR do i need to uninstall the preloaded MS Office Starter 2010 first? What if i would need the MS Office Starter 2010 again next time? I dare not to do it because i worry i will crash all the MS Office apps... Any idea? Thank you... 

Answer:Can install lower version of MS Office ontop of the preloaded MS Office Starter 2010?

Relating to the old version.  Do you have an Office cd or is it a part of a restore cd?  If the former you might be in luck, if the latter, probably not. Secondly, you may or may not be able to do what you want.  I would uninstall the starter first then install the older.  Even this you may be in for a problem.  I did a beta of 2010, then installed an older version and it took MS two days over the phone to get things straightened out and they did that by having me restore windows and that only worked for a few months.  in the process of this mess I found dozens of forums filled with people with the same problem I was having. For some reason the first newer install leaves something in the registry that - even though the older one installs right - makes the system think it needs to reinstall one of them and it will go through a long process of configuring etc. As to whether you can reinstall the 2010, again you would have to have a separate cd to do so unless you wanted to restore your entire drive and lose all yoiur stuff plus the older office. Others, my wife included on her computer, have had no problem going from one version to the other. One other fact.  If youi have an older version and install a 2010 version they can install as separate installs and work together or on ours it gave us the option of uninstalling the older portions of office that came on the new office.  (Wife had office pro older version, in... Read more

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I ran a scan with Clamwin yesterday on my Clevo d480w and it found the threat mentionned aboved. I searched it and deleted it.

Any comment on this particular virus or on the process to identify then to get rid of it welcome.


Answer:C:\Program Files\Microsoft Office\Office\MAKECERT.EXE: Trojan.Menti-213 FOUND

Wrong forum mate -- queries about, and help with, malware should be posted here:

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Minor incremental update, no details released as of yet.

Answer:Office 2016 and Office 365 Current Channel ver. 1612 build 7668.2074

Crap....I'm still on 1611 (7571.2109).....updating now.

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Many users who have upgraded from Microsoft Office 2003 to Office 2007 may find Office 2007 a bit difficult because of the new toolbar and arrangement of buttons. So, there is a free add-on for Office 2007 called UBitMenu which will add the menu bar and toolbar of Office 2003 in Office 2007 under a ribbon named as Menu. Download Link More Info Homepage

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Just bought a new laptop with Windows7 64bit installed-my first exposure to Windows7. I had Office 2007 installed on my old Dell 32 bit machine. I had also recently pruchased Office 2010 and installed that on my new machine.

Now, when I try to open those 32bit 2007 files with 64bt 2011, Iget an error message that "no picture file is available", or words to that effect. When I try to "open with", the only option displayed is "Microsoft Office" with an icon that looks like a picture file. When I try to browse to the proper office program(Excel, for example), there are none of teh Office suite programs displayed, only "Microsoft Office".

I can navigate seperately to the proper progran, Excel, etc., and drag the file into the application, and it opens, and all seems to work OK. I "save as" the proper application file, but it still will not open with double-click on the file name.

I have not seen this particular item in the forums and would appreciate very much some help in fixing this issue.



Answer:Office 2010(Win7, 64bit) won't open Office 2007(WinXPr3 32 bit) files

Hello Grubby76, welcome to the forum.

We have an excellent Window 7 File Association Tutorial here:
Open With - Change Default Program

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I was successful in installing Office 2003, activating it, and updating in Windows 7, but every time I open any one of the Office apps I have to click accept on the EULA box.† Is there any workaround to make the box go away permanently?

Answer:Office 2003 installs but EULA box appears every time I open an Office application

right-click on a shortcut to one of the apps, and select "Run as Administrator".After you do this once, you won't have to do it again.

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Free Office 2007 To Office 2010 Upgrade Period Starts Today

Microsoft plans to release the final version of Microsoft Office 2010 on June 15 and is ? as always ? offering free upgrades for users who happen to purchase the previous version of the Office suite shortly before that release. In a blog post over at Technet Microsoft announced that the free upgrade period starts today which means that users who purchase Office 2007 from today on will be eligible for a free upgrade to Microsoft Office 2010 once it comes out.
The process works the following way:
Purchase Office 2007, or a new PC with Office 2007, and activate it between March 5, 2010 and September 30, 2010.
Have, or create a Windows Live ID.
Redeem your Tech Guarantee before October 31, 2010 by visiting

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I have a 2003 SBS machine and have various clients connected through exchange to get mail. Users typically leave outlook running the whole day while they work on programs such as access/excel.

I have noticed that on some machines excel and word docs open very quickly over the network until outlook is left open and connected to exchanged. we are opening the files on a variety of win 2003 servers, however when they have their outlook exchange account connected I have seen the docs take anywhere from 3-5x the normal amount of time to open.

I have also noticed that opening email attachments such as xls and doc are also very slow while connected to exchange, but it seems to vary from file to file, some seem better than others.

does the connection to exchange complicate the process of opening docs on remote machines or does it sound like I have a misconfiguration somewhere? I would like to get the performance of opening a file (say a xls) on a network share to be the same as it is when outlook is not connected to exchange.

I do not have these PCs running in offline or cached mode as we have a shared calendar that does not display correctly when I enabled these features. Clients are running office 2003,2007,2010. Turning on cached mode does not seem to make much if any of a difference btw.

Thanks for any insight you may have

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Good Day,

I've often used the Files and Transfer Wizard to move files in the Windows XP environment, including those for people moving from Office 2003 to 2007, however, I've just been asked to move a person from a computer that would result in them moving backwards from Office 2007 to Office 2003; is this possible? What concerns should be considered? Obviously if they have a number of documents saved in the 2007 it could be problematic, though could the compatibility pack offered by Microsoft offset that concern? Thoughts? Thanks.


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MS Office 2007 - Microsoft Office Document Scanning is not able to recognize the scanner.
Every time when given scan its giving error message "Scanner not responding".
But scanner working fine when using MS Office 2003 - Microsoft Office Document Scanning. Also it works with software called Desktop Bind V2.

OS: Windows XP 32-bit
Scanner: RICOH IS200e Network Scanner.

Answer:Scanner not detected by MS Office 2007 - Microsoft Office Document Scanning

check if you have installed all the office updates.
check if there are any latest scanner drivers, update the drivers for your scanner.
run office diagnostic and check if there are any errors

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SoftMaker Office is a complete and limited - featured office suite that comes with a word processor, a spreadsheet, and a presentation-graphics program. Compatible with many Microsoft Word and Excel formats. (pre Office 2010), more like office 2003.

Note:Requires registration using Your name, Country & E Mail address used for activation and to obtain serial key by E Mail.

Free SoftMaker Office 2008

Formats the Word Processor (TextMaker) can open.

Formats the Spread Sheet (PlanMaker) can open.

Formats the Power point like application (Presentations) can open.

Note: Compatible with XP, Vista & Windows 7 and currently using in Windows 8 CP (Compatibility mode)

Answer:Free full featured office suite - SoftMaker Office 2008

Sounds good, but since I already have MS Office 2007, I guess I don't need it. Will it do something that mine won't?

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Good Evening Everyone,

I have a few questions concerning the Installation of 2010 Office. I know that I have to uninstall Office 2007. I have no clue on how to save or where to save my documents from Office 2007. The documents consist of Word, Excel, Powerpoint and a few various folders. Should I from the Start Menue click on Documents select all and copy. Where should I place this copy? Can It be left on my hard drive? After I install Office 2010 can I then copy the "Document File" and place in Documents. Will all the files end up in the proper place for their programs, Word files go to Word, Excel goes to Excel so on and so forth. Thank you so much for all your help and cooperation. It is greatly appreciated. I hope I described my situation correctly. I look forward to hearing from you.

Answer:2010 Office Professional Plus to Replace 2007 Office Small Business

But you don't have to uninstall Office 2007 to upgrade to 2010. That's the general rule as you can generally upgrade from lower SKUs to higher SKUs (Small Business to Pro Plus). As far as saving your documents, you can really save them wherever you like on your hard drive or on any CD or flash drive if you wish to do so. As far as file types, after 2010 is installed, they should all register properly for their programs so that Word documents open in Word, Excel Documents in Excel, etc.

Though if you have all of you documents already saved within "Documents" or "My Documents" or some other folder you've set aside and you want to uninstall 2007 before upgrading to 2010, the documents themselves will be retained when you uninstall, you just won't be able to really do much with them until you install 2010.

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After much messing around I have discovered that if you use Windows 7 'Associate a file type or protocol with a program' to set default programs for file types, it breaks the File Types selection within a given program (in my case Microsoft Office Picture Manager) and you are no longer able to use the program itself to set file types only the Windows 7 function. You can tick/untick file associations all day long within Microsoft Office Picture Manager and nothing gets associated/unassociated. The File Types option is basically broken. I have also noticed this occur with 7-zip which actually causes a more serious issue. By default .zip is not listed in the Windows 7 list of 'Associate a file type or protocol with a program' window but is listed if you associate .zip with 7-zip's own file association option. BUT if you then subsequently use windows 7 to re-associate .zip with Windows Explorer, the .zip vanishes (because by default is is not listed), breaks 7-zips file association options and you can no longer associate .zip files with 7-zip, EVER. Basically I am curious as to why Windows 7 own file association options would break software's own internal file association options so badly to the point they are essentially useless and if there is a fix. I even tried completely reinstalling Microsoft Office and removing all references of it within the registry, no luck. Its not a big deal but I just found it odd that a fundamental piece of Windows 7 would harm the integrit... Read more

Answer:Microsoft Office Picture Manager - Office 07 - Broken File Types

I don't believe it has anything to do with Office 2007/ Picture manager I use it myself,
I do not use 7-Zip but that seems the likely bug,
Windows handles Zip folders just like any other folder so 7-Zip is something I don't understand why people need or want it but I don't need any or need to make any Zip folders either
If your still having file association issues use this,

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I have recently had to re-install Microsoft Office 2000 and it has installed the default Office Assistant the paperclip and I miss the cat called Links.

It says it is available from the Office Assistant options but a message says there is not enough memory.

It is on the first CD of the software but I cannot see how to download it.

Can anyone help please?


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A charity is considering upgrading its workstations to Office 2013 from Office 2007.
They have lots of files in the .docx, .xlsx, .xlsm, and .xltm formats that they would need to access on a daily basis.

- Would the upgrade cause compatability problems with working with files created under these above formats?

Answer:Considering upgrade to Office 2013 - potential problems with Office 2007 files?

To my knowledge, they should not have any issues.

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Does anyone know if there is a way to find and install the DIW?

I found it to be a very usefull tool for things like passwords and product keys etc.


Answer:Office 2010 is great BUT it's missing MS Office Document Image Writer

It is not missing. It is just that there is nothing out there that uses the newest version. Go under Control Panel>Devices and Printers. You will see the Microsoft XPS Document Writer. That is the same thing.

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My MS Office files have generic icons, and when I open them, Windows asks me which program to use. Office 2010 isn't even on the list. A trial version of Office 2007 came with my laptop. I downloaded the Office 2010 beta, then uninstalled 2007. Since I uninstalled the old Office, all my Office files are no longer associated with Office, and there seems to be no way to remarry them. Office 2010 (beta) doesn't appear in the default programs control panel. The only way I can open those files is to open Word/Excel/etc, and File>Open. I feel like this should be simple. Any ideas?

Answer:Solved: Cannot associate Office 2010 (beta) with Office file types

Did you uninstall 2007 after you installed 2010?
If so you messed things up and you need to do a repair. Open Word, then the Office button, and then Word Options.
There on the Resources area, run diagnostics and do a repair.

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For those still using Legacy Office (97-2003) on Windows 7, any time you try to activate the animated Office Assistant, you receive a message that "The Office Assistant Requires Microsoft Agent 2.0 or better. The product is available in the Office System Pack." Read the following before installing:

1.) MS removed the MS Agent, which controls the Office Assistant on Windows 7 and above. The Hot Fix below, is contained in a zip file which restores the Office Assistant functionality to legacy Office users on Windows 7. The following link below will show you how to download the instructions to get the Hot Fix back. Note, if you are running Windows XP or below, you already have this installed and need not run it. See the separate Help documentation in MS Office, if your Office Assistant fails to appear in Windows XP or below.

2.) Furthermore, this fix is for Windows 7 only! Not Windows 8, Windows 8.1, or the Windows 10 Preview. You also will need to make sure you know the correct version of Windows 7 on your computer For example 32 or 64 bit. MS should sense the version of Windows 7 you are running, when they email you the instructions for downloading the Hotfix.

3.) The instructions say that this Fix only restores Merlin the Wizard, but it gave me "Clippy" which is the default Office 97-2003 animation.

4.) I was not able to get the Zip file to extract in the C directory or able to find the default file location the first time. But by clicking "Browse&... Read more

Answer:Solved: Solution for Loss of MS Office Assistant in Windows 7 (MS Office 97-2003)

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Reinstalled all Sony Pre-Loaded software,
which did NOT include any Prior version of MS Office. (Other than a Trial
Version of Office 2003 which I never used or installed. It's still in my
computer) Have no idea what version it is. Simply doesn't say because it's never been installed. It's sitting in the same start menu as all of the other MS Office 2007 Programs.
In another message forum I was told to delete it. However, Office 2007 Pro worked fine for 2 days with the Trial program still sitting in the Start folder.

I managed to install MS Office Professional 2007 and it's worked
for 2 days without a hitch. Today, I get the error message when I try to use
Outlook "Cannot start MS Office Outlook. Cannot initialize MS Office Shared
Utilities. Restart your computer Or reinstall MS Office Outlook." No Luck!!
Also, when I try to start up MS Word, the message says "Not enought memory
to load Word." (I have 2 Gig of Ram and a 320 Gig hard Drive???)

When I insert the Office Pro 2007 disk to Reinstall, the message is: "The
path you have chosen does not point at a qualifying upgradable product.
Click Try again or Cancel to quit setup."

I also don't have ANY previous versions of any Office Suite program to use.
I had Office 2003 Pro installed but that was deleted when I purchased Office 2007 Pro. I do have the disks for Office
2007 Pro.

For the record, I am an American living in Cali, Columbia. It... Read more

Answer:Reformatted My Hard Drive And Cannot Reinstall MS Office Pro 2007 in Office Setup

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Okay, I've never posted on anything like this before so bear with me please. I've got an issue and it's driving me nuts because I can't resolve it. I'll try and give a description of what I did. Any help would be greatly appreciated!

I purchased a new Dell computer (Windows 7 Home Premium 64bit) that came with a trial version of Office 2010. I had previously purchased an Office 2010 Pro so I wanted to install the full version on my computer. When I did, I had both versions installed, so I uninstalled the trial version. That's when I think my problem arose, but I can't say for sure that it didn't exist before that because I hadn't even looked.

Here's the problem:
When I'm in Windows Explorer looking at my files, my Excel and Word files (.doc, .docx, .xls, .xlsx) show up with an improper file type description. Instead of saying "Microsoft Word Document" or "Microsoft Excel 1997-2003 Worksheet" (or whatever they're supposed to say) the simply say "DOCX File" or "XLS File". Not only that, but the icons don't look right either. They sort of look right, but they're smaller and sort of greyed out (Except the .docx icon is just a white page with lines object).

The strange thing is, is that ALL my other Office files show up with correct descriptions and icons etc. (.ppt, .pptx, .csv....etc - ALL of them!)

What I've tried to fix it:
I uninstalled all Office Products and then reinstalled Office 2010.

I tried MS's little bug finder pr... Read more

Answer:Office 2010 Office File Type Descriptions & Icons Incorrect


Welcome to SevenForums.

If you right-click on one of your Word documents and choose properties, does the icon look correct in that panel? Like this:


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