Computer Support Forum

CHKDSK Information is missing...

Question: CHKDSK Information is missing...

Hi to everyone who reads this.

When I want do a CHKDSK on C, I get prompt to schedule this task the next time my pc boots, no problems here though.
But after booting up I don't see the CHKDSK-information displayed as it should in normal circumstances. My screen stays black during the CHKDSK Scan, whilst I believe the scan runs as it should be. I derive that thought from the fact that I had a disk surface issue, and after doing the CHKDSK scan the problem was gone.
So the only thing I'm lacking is the information while in progress.

Does anyone have a clue on how to fix that?

Thanks for your time and advice.

Best regards Carlo

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Preferred Solution: CHKDSK Information is missing...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: CHKDSK Information is missing...

Hello Carlo,

Did you change your boot screen by chance? Doing so results in a blank screen while chkdsk runs as boot. The information at the top of the tutorial at this link above can give more details about how you can use the sfc/ scannow command to restore the default boot screen to see chkdsk afterwards.

For now though, the tutorial below can show you how to read the chkdsk log to see what it said.

Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Forums

Hope this helps,

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In the past after multiple blue screens I restored back to as new. As I have written before I've stayed very, very conservative using all MS major apps such as Mail, Edge and Defender. No problems until a short while after I installed then uninstalled Firefox Quantum. Within an hour a blue screen occurred. Could be simply coincidence. After a bit of reading I ran chkdsk/r. All now is good. Is there a way to discover what chkdsk/r found if anything?

Answer:Information from chkdsk/r

Hi lpatrick.

This tutorial should answer your immediate question.

Read Chkdsk Log in Event Viewer in Windows 10

If you get another BSOD you can post in that section of the forum.

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The title problem began when I was attempting to upgrade the RAM in a Dell Dimension 2400 running WinXP home edition sp2. Problems with the memory caused blue screen crashes due to page faults and an irq not equal error whatever that is. Anyway, I rebooted and chkdsk ran fixing this and that until it got to phase 3 of 3 and was hammering away at the Master File Table mirror when it stopped with the error message in the title. I've been running this way for two weeks now and everything seems ok, but i'd like to get that recovery information fixed if possible--and without reformatting--if possible too.

Just to be clear. I haven't had a blue screen since i got rid of the offending RAM upgrade. I've only had trouble booting one time which I managed to fix running Chkdsk repair booting off the installation CD. That fixed the boot problem, but not the recovery information issue.

Answer:chkdsk /f unspecified error while resetting recovery information

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chkdsk.exe missing from C:/windows/system32. I therefore cannot run checkdisk through drive properties, command prompt, or start/run.

When trying to run it from the run box I receive the following error:
Windows cannot find 'chkdsk'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

When trying to run checkdisk from the command prompt I receive the following error:
'chkdsk' is not recognized as an internal or external comman, operable program or batch file.

And when trying to run it from the disk's properties window I click the check disk button and nothing happens. I can't find any help on this in all of my searches so any help would be greatly appreciated.
BTW I am running Windows XP pro sp2

Answer:Chkdsk.exe missing from system32

Take a look.

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Evening everyone,I have just noticed that I no longer have the above option when going intoStart > Accessories > System ToolsCan anyone help with getting this back?Look forward to hearing from you.ThanksAngry ;)

Answer:Chkdsk Shortcut missing

Not sure about recovering your shortcut but if you go to start/run and type chkdsk you can run it from there.

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So here's my situation. When the computer was being started, it would check the files and verify, etc. Last night, for the first time it started "recovering orphaned files". Now my mother simply turned it off and turned it back on while this was going on. When it turned on, it went to just chkdsk and not the recovering of the files. Now my Microsoft Internet Explorer is not working properly when it comes to playing videos or games anything that requires Flash or Java. I thought that it might be as simple as redownloading the Internet Explorer 8 again, but nothing.

I checked the system info and two files are missing and one is damaged for Java in the Internet Explorer file. I tried doing the run>chkdsk/f but it said that the drive cannot be locked and to answer yes or no whether to check the drive on restart. I checked yes, it already completed all of it, and said the volume was clean. I tried to do it again chkdsk/f and it gave me the same thing.

Can anyone give me a step by step as to what I should do and how I can recover these files? Sorry my post is so long, but I wanted to detail everything I've done.

Answer:Recovering Files that are missing? Chkdsk, etc

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So I did a disk repair for one of my hard drives (not the system drive ) using check disk because I could not open my folders it would say they were corrupted. This followed me powering off my pc while it was shutting down. So after the chkdisk repair my drive was now functioning ok except for one thing; some of my files and were missing. I could not see any folder even after showing hidden files. I then checked my free space and noticed that it had not changed inspite of the files missing one of which was a folder containing 250GB of data which I cant afford to lose. This has led me to think my data is still on the drive but just hidden somehow. How can I recover this data. Please help

Answer:missing files after chkdsk repair on windows 8.1

Possibly chkdsk take all the files it could not figure out where they were supposed to go and usually places them in a found.000 folder that is located on the root of your hard drive however this is a hidden file.

In the View tab click Show Hidden Files and usually dir0000.chk etc will appear.

This shows the importance of having a backup of your files.

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After booting my xp sp2 machine the other day, Chkdsk ran on startup, I opened outlook express too find all my emails had disappeared. I checked my outlook express .dbx files to discover that a new inbox.dbx file had been created.

I assumed that the old inbox.dbx had become corrupted, and checked the temporary "Found.001" directory that is created by chkdsk, there was only two files in this directory not related to outlook express.

I have tried to run two file recovery programs get data back and restorer2000, but cannot find the missing inbox.dbx file.

DO I have any chance of recovering this .dbx file or is it gone?

Answer:Missing outlook express inbox.dbx after chkdsk

Windows search should find it but the best tool is Everything. If the old file is still on your computer Everything will find it.

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So I was watching something on my PC and got a BSoD with almost no information on it(or at least none that I can read)
Imgur: The most awesome images on the Internet

I have tried disconnecting all usb besides keyboard and mouse, same error. When I try to system restore my hard drive with windows on it isn't listed in the options
Upon clicking next I get an error message
Imgur: The most awesome images on the Internet

I cannot System Restore to an earlier date, I cannot safe mode either with or without cmd or networking. When I ran Startup Repair in f8 System Restore I got this as a result

Answer:0x7B chkdsk Hard Drive Missing?

Hi Laming,

Welcome to the 7forums.

Please try to run SeaTools, read the instructions carefully.
Please try scanning offline your hard drive.

Diagnostics Test


Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Do not run SeaTools on an SSD as the results will be invalid.

Diagnostics Test

 Offline Malware scan

Run Windows Defender Offline to scan the hard drive for malware.

For more information, please read a troubleshooting guide by Arc
Troubleshooting stop 0x7B and stop 0xED

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Hi Everybody,

I have a missing E: drive on my internal backup disk. Here is what I did that may have caused this:

I currently have Win7 with 2 internal HDDs. C: is a 750GB that came with this eMachine (new) and my backup is a WD 500GB. I have been using this setup lightly for several days and everything was working fine. Three weeks ago I had divided the 500GB backup drive into 4 primary partitions (E:, F:, G:,and H) using XP Pro, SP3. I had just the OS and a few startup files on a separate WD-40GB disk.

Then my old motherboard died, so I bought this new eMachine.

I wanted my two startup files from the 40GB drive, so I disconnected my 500GB backup, and connected the 40GB, setting the jumpers to slave. I accessed the files, and moved them to my new C: drive. Fine.

I decided to run chkdsk on the 40GB, and when it asked if I wanted to dismount it to do that, I said yes, knowing that I was going to remove this drive anyway and put the 500GB back in again. After the chkdsk, I did a quick format.

I removed the 40GB disk, and reconnected the 500GB backup disk.

When I rebooted, my first partition in the 500GB disk, E:, is missing, as if the computer still was obeying the "dismount" instruction. I thought the dismount command would go away after connecting a different hard disk and rebooting. I'm thinking that the computer "thinks" that the first (and only) partition in the 40GB drive (E was dismounted, so now the first partition (of 4, E: again) in the 50... Read more

Answer:Dismount for chkdsk, diff HDD, E: drive missing

I found the solution right after I posted this question.

I used a free program called "Partition Wizard" that someone else mentioned on this forum.

Thanks, and hope that helps someone else.

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Sometime last week, I noticed that my Favourites were no longer accessible, even though the yellow star is there. Also, I cannot download any updates due to the fact the ACTIVE X bar is missing, along with Tools, File, etc which used to sit on top. I cannot access the Advanced option as I cannot enter Tools from the top. Any help much appreciated. Thanks


With IE open...go View/Toolbars. Tell us what is checked.

There is also a quirk in IE that makes your upper panel disappear if you hit the F11 key accidentally. To bring everything back, hit the F11 key again in IE.

If you get any error messages...please post the exact wording of same.


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Hello, I am a new member and I have a problem, I use utorrent as download manager and everyday when I open my pc all the previous days downloads and any other action completed on my pc are gone and anything I downloaded on utorrent is gone and 2 specific things I downloaded and deleted from utorrent keep coming back and they have been deleted and cleared from trashbin, I am running win 7 ultimate 32bit  os, I am in school on line and this is scary stuff any ideas?? thank you

Answer:missing information

Please run the ESET OnlineScan
Hold down Control and click on this link to open ESET OnlineScan in a new window.
Click the button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Double click on the icon on your desktop.

Check "YES, I accept the Terms of Use."
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology

ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.
Please download Malwarebytes Anti-Malware.
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.

Click on Update Now, after Malwa... Read more

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I go on one site regularly and fill in lots of boxes
with information but the programme is not saving it now as it used to.
Any help in resolving this will be appreciated

Answer:Information missing

Operating system?
Might help us to diagnose the problem!

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Have an annoying quirk with my Windows 10 Pro 64 bit PC

If I go into 'settings' - then update and security - fine.
But when I click on View installed update history, up comes a blank page with no detail. Your suggestions on how to overcome this annoyance appreciated.
Thanks in advance

Answer:Missing Information.

Hi, what's your current Windows build?
(Windows key + R, winver).

Have a look here too:
If you've done an upgrade without further updates, the Update History will be wiped.

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Have an annoying quirk with my Windows 10 Pro 64 bit PC

If I go into 'settings' - then update and security - fine.
But when I click on View installed update history, up comes a blank page with no detail. Your suggestions on how to overcome this annoyance appreciated.
Thanks in advance

Answer:Missing Information.

Hi, what's your current Windows build?
(Windows key + R, winver).

Have a look here too:
If you've done an upgrade without further updates, the Update History will be wiped.

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Good morning/afternoon/evening.

Will try to keep this as short as possible.

Have a Dell Dimension E510 desktop with a 150gb hdd I partitioned when the computer was purchased in 2007. C:\ was sized to approx 30gb, and D:\ was sized to approx 120gb. Now, onto my current problem(s):
10 days ago, my desktop presented the following after a reboot:

"Windows could not start because the following file is missing or corrupt: WINDOWS\SYSTEM32\CONFIG\SYSTEM". This also coincided with a power supply failure shortly thereafter, which has been replaced.

After replacing the power supply, the above error would still display after reboot. I attempted/completed the following:

1. Tapped the F8 key to get to the ADVANCED BOOT MENU, and tried the LAST KNOWN GOOD CONFIGURATION option - to no avail. Still received the file missing or corrupt error.

2. Tried to get to SAFE MODE WITH COMMAND PROMPT from the ADVANCED BOOT MENU, but it would still result in the file missing or corrupt error.

3. Inserted the OEM OS disk and booted from there. The Windows XP Setup window appeared, with this:

"To Set up Windows XP now, press ENTER."
"To repair a Windows XP installation using Recovery Console, press R."
"To quit Setup without installing Windows XP, press F3."

I selected and pressed the <R> key to enter the Recovery Console. This got me to:

I typed:
chkdsk /r
and hit <ENTER>

The result was several (4?) files were repaired, and I t... Read more

Answer:Ran CHKDSK /R for Missing or Corrupt Registry File, Now Have an HDD Issue

Ubuntu is a good approach. If that does not work, I would take the drive and put it into another computer that works (setup as a slave drive) and move data important from both partitions to a new backup medium. I hope this information helps.

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Hi, happy holidays for everyone.
This is my first post on this forum.
When I tried to make a backup I've got an error message saying:
Backup failed
0*80070017 cyclic redundancy control failed
I've searched the net for that code and they suggested chkdsk, I've done that
and ran sfc/scannow with elevated privileges. Sfc did correct some problems but there is one problem he could not repair.
I've looked at the log in c:\windows\logs\cbs and searched with the tag [SR] to narrow down, and there was a problem that occured several times.
Windows SIdebar settings.ini is corrupt or missing (64-32bit program files) and when sfc tries to look for backup of the source file it also stated that this one is corrupted.
So I was wondering I've someone knows a method to correct this?
Maybe if there is a way to reinstall the sidebar my problem could be solved (?)
I can't use System restore because I recently deleted those checkpoints, because of an space lack on that partition.
Any help will be much appreciated.
I've you need more info please feel free to ask.
Sorry if my English isn't perfect, not my native lingo.

Best regards Carlo

Answer:backup failed, chkdsk and sfc, sidebar settings.ini missing

Originally Posted by witten1972

Hi, happy holidays for everyone.
This is my first post on this forum.
When I tried to make a backup I've got an error message saying:
Backup failed
0*80070017 cyclic redundancy control failed
I've searched the net for that code and they suggested chkdsk, I've done that
and ran sfc/scannow with elevated privileges. Sfc did correct some problems but there is one problem he could not repair.
I've looked at the log in c:\windows\logs\cbs and searched with the tag [SR] to narrow down, and there was a problem that occured several times.
Windows SIdebar settings.ini is corrupt or missing (64-32bit program files) and when sfc tries to look for backup of the source file it also stated that this one is corrupted.
So I was wondering I've someone knows a method to correct this?
Maybe if there is a way to reinstall the sidebar my problem could be solved (?)
I can't use System restore because I recently deleted those checkpoints, because of an space lack on that partition.
Any help will be much appreciated.
I've you need more info please feel free to ask.
Sorry if my English isn't perfect, not my native lingo.

Best regards Carlo

Hi Carlo and welcome,

Read these tutorials and see if these can help.

Windows Sidebar will not Start in Vista

Windows Sidebar - Gadget Not Displayed Correctly

As to your other problem, try a startup repair if possible.

System Recovery Options
You can generate a system health report to see if ... Read more

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Windows XP. When I select System Information in System Tools, it opens up the Help screen. If I enter msinfo32.exe in run, it also opens up the Help screen. Have I got a screw loose?

Answer:System Information missing?

Maybe running sfc /scanow will replace a dodgy file.

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This is what it looks like it realizes I have a dual core aka two processors, but it can't figure out what it is exactly.

Answer:Dxdiag is missing information

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When I open System Information I get a messageCan't Collect InformationCannot access the Windows Management Instumentation Software. Windows Management files may be moved or mising.What can I do to return to normal.Russell

Answer:Missing System Information

System Restore?

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Under system information in control panel the cpu and ram information is missing. Its not important nor does it impact performance in any way just curious why?

Answer:Missing information under system.

is the windows management insturmentation (WMI) service running?

Have you tried just rebooting and re-running the index score as well?

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I recently recovered from a trojan on my Windows XP machine, and had to re install. Everything worked perfectly, now I'm setting up my internet and after that I will update my new anti virus program.

So here's the problem, my friend Rob is helping me set up my internet and asked for my motherboard information, so I followed his instructions and launched the DirectX Diagnostic Tool. I went to the Display tab, and under the "Device" section, everything was entered in as n/a or just nothing.

The actual text:


Manufacturer: n/a
Chip type: n/a
DAC Type: n/a
Approx. Total Memory: n/a
Current Display Mode: 1400 x 1050 (16 bit) (1Hz)

How can I find my information and put it back in? If I have to download something I can just transfer it from my notebook to the machine itself, I'm just really confused and need some help. My computer is made by Dell and the model name is XPS 630i.

I also have the information in the Sound tab missing too... But I do have my Realtek stuff plugged in from my monitor, but that's all I know.

Any help would be appreciated.

Answer:dxdiag information missing

Have you installed all the required drivers?

Open Device Manager and post any device errors.

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After running msinfo32, I find out that my System Information isn't there.
Can somebody tell me get it back?
Thanks in advance.

Answer:My System Information is missing.

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Hi all!

Hi I hope someone can advise me, I have attached a snap shot of what I'm referring to, basically, in the folder that I have music in, some info seems to be missing, for example the duration of the songs don't seem to be showing, I've gone through everything i can think of, I only noticed when I put the cursor over the file then seeing it only the last seconds rather than see the full track length. Please can someone advise me. Thanks

Answer:Information on file missing

Hello Dubstar, and welcome to TSF!


Originally Posted by Dubstar

Hi all!

Hi I hope someone can advise me, I have attached a snap shot of what I'm referring to, basically, in the folder that I have music in, some info seems to be missing, for example the duration of the songs don't seem to be showing, I've gone through everything i can think of, I only noticed when I put the cursor over the file then seeing it only the last seconds rather than see the full track length. Please can someone advise me. Thanks

If you right-click on the headers, can't you "customize" the headers there, and add the missing information?

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i went to look at system info before buying a external dvd burner and instead of system info ..i saw this

tried hardware this

tried to restore ..but sys will not go past 5/22

have no clue....have had stroke...can do some things..but on new this...need step by step...sorry for the slowness of my grey matter

thanks for any help

Answer:system information missing???

Go to the following webpage and read the information at the Microsoft Knowledge Base link listed below:

MSKB Article ID: 323209: Msinfo32.exe Generates a "Can't Collect Information" Error Message​
Good Luck! -- COMP​

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hi guys...I use windows 98 on my laptop and recently every time I boot the windows I get the message (missing regestry information.continue loading) and I have to press ok to continue.Any body knows how to get rid of this annoying message.thanx

Answer:missing registry information

A limp answer but.......If the problem has occured within the last 5 days you can boot to the command prompt only and type.... Scanreg /restore -then pick a date before the present trouble and you should be home free.

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Hi,today i've got an msg on my startupPhoto in the link

Answer:Missing system information

Any help on fixing it ?

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I have two alerts for Sensitive Account Credentials Exposed, "Credentials were exposed in cleartext using LDAP simple bind.  He of these alerts are showing as being from several source machines using several different user accounts.  When
the alerts first started the console would should the first date detected 1/10 and the last date detected 1/23.  If I would export the data to Excel I would see all of the detected events 1/10 - 1/23.  I fixed all the problems and marked the events
as Resolved.  
Several days later the events showed back in the ATA console as detected and the date range was up to the current date 2/3.  However if I export this data to Excel the last date displayed is 1/23.  I see a new user on the Exposed tab, but on the
Network Activities tab I do not the new date, only up to 1/23.  I have 10001 rows on the Network Activities tab.

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I have run into a problem with my computer where I run msinfo32.exe, my dialog says "Can't Collect Information: Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing."

Also my Windows Rating disappeared from the system properties screen, but not from the performance information and tools window. Also my system information appears at the bottom of the my computer window, but not in the system properties.

Ever since this disappeared I have having trouble with my remote desktop connection into my computer before this wasn't an issue and nothing new was installed or removed.

Can anyone help???

I am using Vista Ultimate 32bit version.

Answer:System Information (msinfo32) Missing

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Can someone help me to solve this problem? I cannot get any information everytime I go to my computer's system information. Thanks!

Answer:System Information Missing (msinfo32)

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As the title says, all of a sudden i have missing file info in the details pane, i have a lot of digital media and usually when i click on it it shows me every from its name to audio type, date modified etc..all of a sudden it no longer shows me what audio, chapters or subtitles etc..from the screenshot below a lot of info that used to be there now isnt....any help would be appreciated

Answer:missing information in the details pane

How to Customize the Details Pane in Windows 10

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Answer:directplay registry information missing

Hi to anyone who might help.I have been having problems with windows registry. I turned my computer on the other day and a lot of the drivers had corrupted. All the files were still there, but wouldnt run for one reason or another, various error messages. Managed to sort most out by reinstalling, but directplay in directx doesnt seem to want to play!I have a hercules prophet 4000xt.Also some games freshly installed still have error messages. eg lego game, invalid page fault at A3D.DLL.Any ideas out there?ThanksMike

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Can someone help me to solve this problem? I cannot get any information everytime I go to my computer's system information. Thanks!

Answer:System Information (msinfo32) Missing

Click Start - All Programs - Accessories - Command Prompt and then type in msinfo32 at the command prompt window. You'll get the System Information app running.

3 more replies
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I have tried to access system information in system tools. The window opens and a system summary list is shown in the left pane. But in the right pain the message. "cannot access the windows management instumentation software. windows management files may be moved or missing". I have done a search for the files on my hd. but cant find pleaseIam running win xp pro

Answer:system information missing in winxp

click here may help.

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I've used Adobe's Framemaker 8.x for several years on a Dell Inspiron running Vista Home Premium. Lately, when I try to open the program I get the message "Registry information invalid or missing."

I tried all the things in Adobe's knowledge base, to no avail.

I tried disabling everything except the FrameMaker program; still didn't work.

I would like to re-install and start over. However, I purchased it as a download and I copied the information they sent me to a backup disk. That disk has on,y "repair" "modify" or "uninstall" as choices. I choose "repair" or "modify" and then Framemaker will open.

Does anybody know how to fix the registry editor? I downloaded and used Registry Mechanic, but that didn't work.

From what I read, I don't want to be messing in the registry unless I really know what I'm doing!


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I am trying to install Adobe Photoshop cs4 on a new computer in my network. I paid for it online and I have all the legal work and recite but one small problem; the email that had all of the information for it was deleted. I have cs4 installed on another computer so I still have it all but what I don&#8217;t know is how the serial number is ordered.

By that I mean I have this
Example: ###########

and need to know the grouping of the numbers in order to submit it
example: ###-###-###

is there anywhere I can go or look in the program itself to find out? ---thanks

Answer:Solved: Photoshop: missing information

I am sure if you contact seller with receipt and invoice #, they will gladly resend an e-mail with required info.

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Good evening,
Some days ago, after a badfunctioning, my computers does not boot, and the error that appears is BootMGR Missing.
I have been reading in many forums about the error.
I also wrote to Toshiba, as my computer is a Toshiba Satellite T130-T132. They told me that I would have to reinstall the Windows 7, AND that if I wanted to recover the info in C I had to take the disk out of the computer.
As I'm working in Haiti until de end of the year, and I need to recover important information that I could not back up - and against Toshibas' technique recommendation - we took the disk out of the laptop.
The problem is that we could recover all the disc D, but not the disc C, which is the one that I need (My Documents).
Could somebody advice me on how recover this information in the disc C before reinstalling Windows? It is important to say that we tried to boot from CD. The laptop does not have CD reader, and it does not recognize the external one.
Many thanks in advance for your advice.
Best regards,

Answer:BootMGR Missing and Information Recovery in C

Take ownership of the folders on the new PC and you will be able to access the files. If they are showing up. If they are not then you have an entirely different problem.

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I have a Acer Aspire 5733z-4851 500gb HD & 8gb ram, using windows 7. When I connect to the internet the page loads up but each page is missing some information, Any page with a box saying click here to continue the box does not show (I have no way to continue). Checking email is a problem, PCH with a yellow or blue box "click here to continue" the box does not show up. On ebay alot of information is missing on the selling page. This problem is not just limited to the internet, when I try to trouble shoot this issue some information is missing on some pages. Can any body help me with this issue. Thank you all for any help.

Answer:Problem with missing information on internet

When did the issue first start? Have you tried a different web browser (firefox, chrome)? Have you tried going back to a previous restore point, clearing the web browser cache or resetting the browser back to defaults.

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I woke this morning and the green thing that appear when we change the sound level or the luminosity level doesn't appear anymore. Where can I put this back?

Answer:Light and sound information missing

Hello Trunks_01, please take a look here. The problem seems to be arrived within the newest updates. May be the hints in that thread are helpfull to your problem.Message Edited by Agotthelf on 03-02-2009 10:49 AM

1 more replies
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Hi I just got my lenovo G50-70 From the service center,The reason why i send my laptop because the screen is totally blackEverytime im trying to turn it ON And i heard some beep sound everytime im connecting the power  So the technician told me that they reflash my bios, and my laptop now is working But when i tried to go to bios i notice some imformation is not showing PRODUCT NAME INVALID LENOVO SN INVALID I just want to know if this is normal?  Thank you

DSC_0727.JPG ?3664 KB

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Relevance 46.33%

I am looking for the components/parts used in the T500 Model 2082-52G. Normally I can find them on the lenovo Hompage, but there is only very less Information for that Model (how come?). Where do I find out more about the exact product and model numbers used as components like the video cards, the modem, the motherboard, the chipset, the dvd, the lan card, the wlan card, the wwan card and all the other parts used?Any Ideas? I normally used the search function here: and entering the modell number in the Enter a product number text-field on top.

Answer:T500 Parts information missing

Please take a look in your T500 HMM. I think the parts look up information will be restored in a while.

1 more replies
Relevance 46.33%

I am using Home Premium, and since getting the OS I have felt as though my graphics performance rating was quite low (2.0 for a GeForce 6200 256MB AGP). This was confirmed when I saw other people with the same card, with lesser systems getting higher ratings.

To resolve this I have been trying to get the newest drivers, etc... Well a few days ago, to compound this issue I went to go look at my Windows Experience Rating, and it was gone... Here is what I see when I go to Peformance Rating and Tools.

I talked to Microsoft on live chat for over 2 hours last night, but it took that long for them to even begin to troubleshoot this. They had me register jscript and vbscript dlls, but to no avail.

Anyone have any ideas?

Answer:Performance and Rating Information Missing?!?!

I'd see if you can do a System Restore back to when it was working.

The drivers for that card should be located here:

What kind of score would you be expecting, most 6100/6200's I've seen score in the 2x range.

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Hey all,

Dropped my Asus eee netbook XP/Linux box the other day.
Added a new admin user to get it connected w/ vista laptop via crossover cable.
Had some problems after that & some hard reboots finally ending in the "File is missing or corrupt: C:\Windows\System32\Config\System" on boot .
Tried getting access thru Linux, boot no problem but could not get to that dir.
Removed Seagate drive from netbook & connected to vista box via usb.
Ran chkdsk /x from cmd & let run all night. FAIL with lack of disk space. Tried to find the failed chkdsk files w/o luck.
Read about chkdsk on this site & will NEVER use it again

Read about rebuilding hives on this site but there are only 2 files in the netbook drive's System Volume Information dir....

I can get my data off the drive

Is there any hope to revive the XP OS?


Answer:File is missing or corrupt: C:\Windows\System32\Config\System CHKDSK

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A while back, I deleted the header and footer information by clicking on the little "sprocket" icon and then clearing headers and that I could printer a flyer with no internet information with the date and website. Well,... long story short, I am looking to put the header and footer information back and can't figure out how to do it. Does anyone have any suggestions as to how to get the web info and date etc. to print on the page like it used to?

Answer:PRINTING ??? header and footer information is missing

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Just wandering why Lenovo/IBM do not provide description/documentation on the custom services they developed and configured for ThinkPads. For example "ThinkPad HDD APS Logging Service" - there is no description provided in Windows Services app.And even more confusing - Nothing returned by Search on Lenovo web site. All IBM products have always been well-documented! And I wish Lenovo to use this approach for ThinkPads!  any advise regarding "ThinkPad HDD APS Logging Service" -- highly appreciated!

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Relevance 45.51%

Hi, my HP Pavillion notepad has just applied the 1607 patch on Window 10 Home edition, and now every time I startup my notepad, it errors with 00A system board information missing.
How do I fix this? And how has an Windows patch overwritten this information?
Thank you.

Answer:System board 00A information missing - HP laptop

The HP Support site says - You need to have the missing information re-tattooed to the BIOS chip using a DMI Tool at an authorised HP service center.
Contact HP here - Contact HP | Workdwide

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Relevance 45.51%

I have a customer laptop HP 15-ac109na win 10 . This unit displays the product information missing error that seems Very Common and the lack of support for this issue is dreadful. I have tried ndbmifit across most board platforms none work HPSET  seems to run but shows 0x86 error and no information can be entered. Now this error is only displayed when charger is plugged in during bootup. On battery only this NEVER arises AT ALL! So it led me to believe voltages issue. I tested the charger voltage and its bordering +-5% tolerance and rated at 19.5v but outputting 20.01v. I think that when the charger is plugged in the DC in line component is failing possible MOSFET to the bios supplying too much voltage and protection mechanism kicks in resulting as bios corruption which in turn displays the error. On battery power this never happens ! So all components seem to be fine on the DC_batt line. Can anyone confirm my theory and or provide the HPB**.exe file for this unit board to allow the information to be tattooed to the board. This was a brand new purchase from high street retailer with a replaced system board!!!! Not good!

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I have a HP  g62-339wm laptop replaced the bad motherboard i get a boot up error Product Information not valid hp site says conntact support   You might see this message after the system board is replaced. The message indicates that the serial number was not entered, or was entered incorrectly, after replacing the system board or other component.To resolve this issue,. You will be asked to provide the fourteen-digit System Board Commodity Tracking (CT) Number = .PX11T011Z0C0A2 i HOPE someone can help me I NEED THE CORRECT serial number

Answer:PRODUCT INFORMATION INVALID, serial number etc. is missing

Hi,You've to contact HP technical support in your region directly for tattooing BIOS of motherboard with information.

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I have setup an email address to open up in Outlook 2010. My host provider has asked that I set it up so that emails can be deleted from server after x amount of days. Unfortunately, unlike on my other laptops, I cannot find this option. I have gone into Advanced Settings etc but it appears to be missing. (Please see print screen image.)

Does anyone know how I can access this information?

Answer:Outlook 2010 - Missing Delete From Server Information

Hello Natasha007, welcome to Seven Forums.

The reason is because you have set your account up as IMAP. The option you are looking for comes with a POP3 account, which is set up like this:
Microsoft Outlook 2010 Email Account Settings [Setup]

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When i start up the computer and run the internet explorer, a strange message popup box tells me that I inserted an invalid credit card number for my bank and I need to re enter my credit card number and pin number? Is this real?? It show my bank logo and it display my name and address too!

Answer:HELP? I get strange error that I am missing credit card information.

This is a spam!!!!
Do not enter anything.
Print what you can and contact your bank.

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Alright, I have one of these:

And I need to get a new enclosure to fix a recurring problem (on the recommendation of the people here). I'm looking on eBay and all of them require IDE 2.5" or SATA 2.5" and other things that aren't in the product specs. Can someone please spare a minute or two to link me to an eBay listing for an enclosure that would work with this?

Answer:Specs missing information?; need to buy new enclosure for external HD (newbie)

Not a lot of info on that link.
Probably need to take the drive out of the enclosure
and see what type it is.
An IDE drive will use a flat ribbon cable.
A sata will use a small thin connector.

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After batery failure of my laptop when i start again then it says product information programmed into system board missing or invalid after power failure ..  How to solve this issue.

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Relevance 45.1%

Hi All,

Am Running Windows XP home with SP2 on a P4 machine,
everything running smoothly except that I tried to uninstall a program
through the control panel-add/remove route and even though most programs are listed
there, only a few of them (like 5 out of 40 odd) have the change/remove
button when the particular program name is clicked. It just shows size,
used frequency and last used on... So, I cannot uninstall those
programs incl. the officeXP package. I am absolutely sure all this was
possible few days back and tried to get my system back to a 7-8 day
restore point but this does not help as well. In the registry key
only 5-6 programs are listed and the change/remove button only shows up
for these. Where did the rest go? all these other programs are
running on my computer. What could be the problem and how can I resolve
it without re-formatting. Any help would be greatly appreciated.


Answer:program uninstall information missing in the registry and add/remove

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Relevance 45.1%

I recently used IOBit uninstaller to remove all traces of a program from the registry. I'm assuming it removed something that caused this issue, because after I used it all my program information in Add/Remove programs was missing. However, other users on my PC show all information in Add/Remove programs. Is there a way to repopulate this or would I have to create a new user? Thank you

Answer:Missing Program information/details in Add/Remove programs

Use a restore point before this happened.

5 more replies
Relevance 45.1%

I've got a windows 8 laptop which gives me this error message when i try to switch it on:
"Your PC needs to be repaired The boot configuration data file is missing some required information.
File:\BCD Error Code : 0xc000000d ............................" I'm sure you are all familiar with the rest of this dreaded error code.
I've tried all the repair options, recovery disks to a windows 8 bootable flash disk, the command prompt fix boot commands as well but still I get the same error message whenever i try to boot windows.
Now I'd like to know, can't i just copy the boot folders from another similar windows 8 pc and paste them into my harddrive to fix this??

Answer:BCD error boot file missing required information

Can you restore it to factory settings ?

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Relevance 45.1%

Just got a new thinkpad with Win 8, upgraded to 8.1. When looking at the power options in the Lenovo Settings App it looks like a lot of functionality is missing compared to the old Power Manager days. Is there anyway to get the detailed battery health information. Design Wh, Max Wh, Current Wh, Current power usage in W etc. The ability to track the battery's max capacity over time help me decide when to replace it. The "good" condition indication Lenovo Settings gives me is not very useful. Am I missing some magic options somewhere to get into advanced mode? Or has this functionality been killed.

Answer:Win 8(.1) Lenovo Settings detailed battery information missing.

Power Manager as we knew it is gone from W8/8.1 and won't be returning from what I'm to understand...

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Hi, anyone know if it is possible to enable the 'Stop error information screen'  in Windows 8.1? My computer crashed and I just got a just a short mesage with a ' '.

Answer:Missing 'Stop error information screen' Windows 8.1

You really don't want to do this, you may miss an important message which needs your attention.
Please do the following so we can get an idea of what is going on with this computer.

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

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Relevance 44.69%

I restarted my laptop today and then I get a blue screen with the following message
Your PC needs to be repaired
The boot configuration data file is missing some required information
file :\BCD
error code: 0xc0000034

you'll need to use the recovery tools on your installation media. if you don't have any installation media (like a disc or usb device), contact your system administrator or pc manufacturer.

press esc for uefi firmware settings
when i bought my laptop, windows 8 was already installed and i did not get any installation disc

how do i fix this problem?

Answer:boot configuration data file missing required information

Look over this procedure and see if you feel comfortable in using it.

How To Fix The Windows Bootloader ? TweakHound

I know you don't have a Win 8 disc at this point but I am more concerned with your level of comfort in executing the above.

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i'm getting problems with my broswer. the prompt says" please check your content advisor settings for missing information. when i do what it says it doesnt help i still cant use my internet-explorer browser.please help me fix soon i'm starting to have withdrawal symptoms.

Answer:{Resolved}Check Your Content Advisor Settings for Missing Information

<a href=> This</a> should help. Let us know what happens.

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Relevance 44.69%

I have a Lenovo idea pad P500. It is running windows 10. I am missing /BCD. The blue screen has an error code 0xc0000034. no idea what to do

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This morning I tried to boot up Windows Vista on my Satellite Pro, and I get the following displayed on the screen :-

Windows Boot Manager

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your Windows installation disc and restart your computer.
2. Choose your language settings and then click "next."
3. Click "repair youe computer."

If you do not have this disc, contact your system administrator or computer manufactuer for assistance.

File : \Boot\BCD

Status: 0xc000000d

Info: The Windows Boot Configuration Data file is missing required information

ENTER=Continue ESC=exit

I have found something similar on the Microsoft KnowledgeBase ( but as per the Windows Vista startup message, all of the suggested solutions require Vista installation media and I just have the basic Toshiba recovery CD.

When I try booting from my Toshiba Recovery CD, if I select "English (Windows Vista )" on the menu and go into settings, the only selectable option is a slider bar to select how big I want the partition to be - the option for "Expert Mode: Recovers WinRE and the OS to the drives of the ORIGINAL TOSHIBA installation without affecting an additional data drive" is greyed out.

All I can do with the Toshiba recovery CD ... Read more

Answer:Re: Visa fails to start - \boot\bcd missing required information

The Toshiba Recovery disk is not the same like the Microsoft Vista disk!!!
Recovery disk contains an image which will be not able to repair your computer.

The error message says that the boot manager is corrupt or it?s damage and you will need to boot from ORIGINAL Microsoft vista DVD in order to repair this.

If? you don?t have a such MS Vista DVD then I don?t see big chances to repair the OS.
So in such case you will have to reinstall the OS using the Recovery disk.

By the way; what happens if you press F8 immediately after notebook has been booted up?

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Relevance 44.69%

How does one get a New Audio CD added to the "" sever.  I have the New Audio CD for the "Original Motion Picture Soundtrack - Disney Moana" and the service has no matching Albums.  Disc
was released 18 Nov 2016 and I am using Windows Media Player 12.  Thanks!

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Relevance 44.69%

My ideapad U310 doesn't boot any more after the boot procedure was interrupted by power outage.A blue screen shows the following:RecoveryYour PC needs to be repairedThe Boot Configuration Data file is missing some required information.File: \BCDError Code: 0xc000000dYou'll need to use the recovery Tools on your installation Media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer.Press ESC for UEFI Firmware Settings

Answer:The Boot Configuration Data file is missing requires Information

I can only make one suggestion. Boot from usb Recovery flash drive and hope that the startup repair will do their magic to your unit.

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Relevance 44.69%

Well the best way to describe my problem is through a screen shot of it.

All start when I was trying to do a stream in Windows media Player. So when I went to the Network and Sharing center I couldn?t find a lot of info there, such as :
Basic network info, it show only - Unknown-
No - View your Active networks and connect or disconnect
No ? Access type info
No ? Home Group Info
No ? Connections info
Also full map is missing too.

Just below -Unknown- I have:

The service to detect this status is disabled.
More information?..

When I click on More information I have the following screen.

I click on -Turn this on- and nothing happens.

So, I need some help to fix this issue,
Tk?s in advance for any help

Answer:Missing information in the Network and Sharing Center screen Windows 7

Forget to say, besides this problem all the system is working fine, except for streaming and sharing stuff.

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My screen is black, error message comes up product info missing or invalid

Answer:Product information missing or invalid,system board 00A-prod...

Contact HP Sounds like you might need to get the motherboard re-tatooed or replaced

_________________________________________________________I am an HP employee."I'm looking for a laptop that looks like it's wrapped in super-rich, smoothed out tangerine peels." -TheMusicMaker

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My Windows Media Player 9 Music Library settings will not automatically update media information for files which were copied from CD's. These CD's were copied over several months but the missing media data i.e. '01 Track 1' is intact. I have done this successfully in the past with no issues.

I added the correct folder for monitoring with the following settings in Tools - Options - Media Library:
Update files by retrieving missing information from internet.
Only add missing information.
Find media information for music copied with another program.

I restarted the computer and started the browser before opening WMP9 and waited several hours for it to update with no changes appearing. I tried this with both Explorer and Firefox.

There is no menu item to force media information updates.

Is reinstalling WMP9 the best option at this point?

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Relevance 44.28%

I googled the problem and NOTHING!!!!! many information NO LONGER is displayed in my details pane in Windows Explorer!!!!!! song length is one of them gone missing (& total length if multiple files are selected) and I use that frequently!!!!! it ONLY shows basic information now such as artist, title, album, and genre!!! but total length is GONE!!! also MANY UNRELATED INFORMATION is now in the details pane for media files!!!!!!! mood of music has been added (never heard of that tag), song rating, and composer now have been added!!!! it even displays ALL THIS SAME INFORMATION for WAV files when it used to be ONLY file size and length for WAV files!!!!!!! WAV is NOT capable of tags so I don't know why Windows Explorer shows this information for WAV files!!!!!!

Answer:missing information in details pane for media files (such as song length)

Can you post a screen shot of what you are seeing?

12 more replies
Relevance 44.28%

Hi All,
We've had MSFT Threat running over 30 days now.  2 virtual VMs, one running console the other gateway.  The gateway has a mirrored network port back to 1 of 2 virtual domain controllers.  I did a packet capture on the mirrored port and
traffic is coming through from the domain controller.  I see users, memberships and password info but I'm missing a lot of other stuff.  What could be causing this?  Thank you.

Some things I can't see are:
User Activity - No activity
Computers recently logged onto by this user - None
Recently accessed resources - None

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Relevance 43.87%

Hi, my HP Pavillion notepad has just applied the 1607 patch on Window 10 Home edition, and now every time I startup my notepad, it errors with 00A system board information missing. How do I fix this? And how has an Windows patch overwritten this information?
Thank you.

More replies
Relevance 43.87%

Hello Thinkpad community,I am planning to buy a thinkpad x200s, x200, x300 or x301 to replace my z61m. Since I am missing some detailed technical information, it is hard for me to make this decision. Please help me to fill the gaps.X200/X200sMy favourite is the x200s, since the main requirement is ultra mobility. To make it usable also on the outside of buildings, I am interested how bright is the display1.) Candela / nit of X200s?2.) Candela / nit of X200?However, I want to use the notebook when I am at home as desktop system with a dual Monitor setup, too.3.) Does the x200 / x200s with extension bay support dual monitor setup (one via vga, one via digital output)?4.) If dual monitor setup is supported, what is the maximal supported resolution for two monitors?5.) Is dual monitor setup supported with linux?X300/X3001Just in case the display / resolution of the X200s is two small (I will have to check it in real in a lenovo partner store if it will be available in Germany) for me I will switch to X300 / X301.5.) Candela / nit of X300?6.) Candela / nit of X301?Dual Monitor support of X300 series?7.) AFAIK, X300 supports only dual monitor in combination with this usb-docking station with NO linux support (window drivers needed). Is that true?8.) AFIAK, the X3001 has dual display out on the notebook itself (vga and display port). Can thes ports be used in parallel fo dual monitor set up?9.) If dual monitor setup is supported with X301 is it working in combination with linux... Read more

Answer:Missing technical information on X200/X200s/X300 for final buying decision

welcome to the forum! here are a few links which may help your research.   the last link will give you specs on the various display panels among many other specs as well.  64-bit OSes are supported on all X300/X301 and X200/X200s models.   server 2003 and 2008 are not officially supported but will run on the above equipment.   there's a chance that not all drivers can be found however, especially for 2003.   2008 is much easier to implement since it registers with most drivers and apps as simply being vista with SP1 (since vista shares 2008's kernel).

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Relevance 43.46%

If you receive the following error message when you try to boot your Windows 10 computer, then this post may help you: The Boot Configuration Date file is missing some required information.
Error Code: 0zc000000d
If you receive this error screen, then boot your device to Advanced Startup Options and try the following: Run System Restore and see if it helps Run Startup Repair
You may have to rebuild BCD and repair MBR.
Open a Command Prompt and run the following commands one after the other: Code: bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd See these posts for more details: Restore, Fix, Repair Master Boot Record (MBR) in Windows Dual Boot Repair Tool: Repair BCD Boot Configuration Data
Restart your computer and see if it has helped.

Answer:Error Code 0zc000000d. Boot Configuration Date file is missing required information

Thanks for this HappyAndK! I was trying to install the RemixOS on my computer and received this message. I messed with the BCD configuration of the Windows. Thanks again, I restored it.

1 more replies
Relevance 41.41%

I am now able to start computer without going through chkdsk, but I get a message.
The message says that mfc110u.dll is missing from my computer.  Try reinstalling and restarting.
Something to that effect.  And directly behind this dialog box are two others that says file download"   The one on top " do you want to open or save this file"   the file name is index.html       It is a firefox file and it will be saved to   C: Users/Daniel/ ...... etc.     The other dialog box shows a file being downloaded.   So strange.  Also I occasionally see a message about Windows needing to be genuine

Answer:computer cycled through chkdsk, now computer has missing dll file

here is the minitoolbox results:
MiniToolBox by Farbar  Version: 21-07-2014
Ran by Daniel (administrator) on 12-10-2014 at 22:00:33
Running from "C:\Users\Daniel\Downloads"
Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= FF Proxy Settings: ==============================
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
set global icmpredirects=enabled
add route prefix= interface="iftype0_0" nexthop= metric=1 publish=Yes
# End of IPv4 configuration
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Daniel-msi
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
 ... Read more

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Relevance 41.41%


I moved files to my external hard drive at work and I can't see them on my home PC. I ran a chkdsk in Command Prompt and it shows the following:

39 unindexed files recovered to lost and found.Lost and found is located at \found.005

The problem is that I can't find the found.005 folder. found.000 to found.004 are there but not found.005. I have the "show hidden files" option enabled.

This is not the first time that this happened with this hard drive and usually after I repair the disk I can copy stuff at work and I can access it at home but I lose the files. I'm running Windows 10 64 bit on both machines. Any idea what is causing the issue? I am using ESET Nod at work and Windows Defender at home so I'm not really convinced that it is a virus.


Answer:Chkdsk "found" folder missing

Do you use the Safely Remove Hardware and eject media icon before disconnecting the external hard drive? If not, that could be the cause.

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Relevance 41.41%

How can I fix this?  CHKDSK /r stops 1 second into count down.
I run cmd as administrator.  Type CHKDSK /f also tried CHKDSK /r.  Then restart computer.
The Opening Windows screen appears, then it goes to the black screen stating something like "CHKDSK about to run. Press any key to abort."
Count down starts at 10, then goes to 9, then "CHKDSK has been cancelled."
Then Windows 7 boots.
Any help will be greatly appreciated!

Answer:Can't run chkdsk on Windows 7. CHKDSK cancels 1 second into count down.

Hi, this is a known bug.
Please request the following hotfix:
KB975778 - The Chkdsk.exe program does not start correctly on a Windows 7-based computer

Click on
View and request hotfix downloads , select the platform (x86 or x64) and type in your email twice and type in the captcha ad click request hotfix.

After 1 minute you have an email with the link to download an exe. Use the password which is included inside the email to extract the update.

Install the update and reboot, now the issue is fixed.

André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter

26 more replies
Relevance 41.41%

New member to the forum Will try to make this as concise as possible.
The computer is a Windows XP Pro based with multiple partitions using a Fat 32 file system: Dual boot with Windows 98 2nd ED for Dx use.
The problem:
When chkdsk is ran inside Windows xp it will find the following; " Windows found errors on the disk but will not fix them without the /F (fix)parameter ...\Windows\Prefetch\chkdsk.exe - first
allocation unit is not valid. The entry will be truncated. 2nd error - ....... \Windows\Prefetch\cmd.exe - first
allocation unit will be truncated . When it ask to convert files (Y/N) I answer Y. Rerun Chkdsk and of course the same problem occurs but sometimes it will find other errors; along with the previous ones. However, this time I don't allow it to convert files. Then Rerun chkdsk and schedule the /F to run on reboot. I proceed to reboot the computer and Chkdsk /F start as it suppose to, however it finds NO errors. Enter Windows XP as normal and run Chkdsk and the same errors occurs; then I proceed to schedule the chkdsk /F and no errors are found again when it runs. This is continual loop.
I think it started, not sure, when I had to format the partition and do a recovery of the drive via Norton Ghost V15 backup image file. However found the same problem on another computer but was able to fix it using one the following solutions : but not here!
ATTEMPTED FIXES 1)Ran Chkdsk /r,; 2) ran Chksdks /p /r (assumed) in the Recovery Console;... Read more

Answer:Chkdsk /f can't duplicate Windows XP Chkdsk errors

I dunno what all that meant, tbh it was pretty much a technical blur to me, but if I had weirdo messages from chkdsk and couldn't get it to act right, I'd run HDD Regenerator from the Hiren's Boot Disk to see if there are bad (and repairable) sectors causing problems.Also, if the data is here now, not here now, etc.... I'd be wondering if the power is bad.What's the make, model & power output of the PSU ? Have you checked the voltage both in BIOS and in Windows using 3rd party application like SpeedFan ?If, for example, you discover you've got 10.5 volts on your 12 volt rail, all these weird chkdsk scenarios become meaningless.

19 more replies
Relevance 41.41%

AHCI disk.

Running chkdsk from Properties Tools with no autofix says there are errors.

Dismount the drive and reboot. Chkdsk reports no errors found. Properties Tools Chkdsk still syas there are errors.

Auslogics Defrag also says there are errors.

Answer:Tools Chkdsk with no /f /r says errors, bootup chkdsk says none

Assuming it's one of the Samsungs, there is an ES Tool diagnostic for their drives.
Download the offline (Dos boot) iso, burn it to cd, and run the long test. That will tell you for sure.

Downloads ? Freeware Tools ? Page 46 ?

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Have just run chkdsk and computer advises running chkdsk with /f option to fix, as Windows found problems with file system.This refuses to run as volume is in use.Clicking on Y to chkdsk on next restart does nothing.Typing win or exit just creates the previous paragraph. Have to 'X' out and end programme.On restart computer boots and runs ok but there is no option for the chkdsk to run beforehand.Any offers on a cure for this please?

Answer:chkdsk screen frozen after running chkdsk

Run in safe mode

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Hey, everyone!

Looking for some advice on getting my GB back, if possible.
I hope I'm posting in the right area.

The other day I had to do a System Restore on my Compaq (Windows XP) so far everything is working fine now. Though, I noticed my computer was running slower than usual. I checked my overall GB usage and found that it had dropped 20GB since the System Restore. My computer is currently 140GB in total and right now only 50% of it is left, making my computer run...not so quickly.

I used TreeSize and found that the missing 20GB was being used in "System Volume Information". I don't mean to sound like a newbie, but what exactly could be suddenly taking up 20GB of my space since the system restore? Is it possible for me to get it back without harming my computer? How do I go about doing that?

Someone mentioned that I should make sure it wasn't trojan/virus related, so I've run anti-virus, anti-malware, PC tuneups, etc. Everything is clean. Any advice?

Thanks so much!

EDIT: Okay well, after searching deeper into the "System Volume Information" I see that all the used GB is coming from a folder inside called "_restore{" and there must be 70+ different files inside, I'm guessing these are system restore points? Most of them are less than 1GB (though there are so many it apparently adds up) but one of them is a whopping 13.3GB by itself. What can I do about all these?


Answer:Help! Missing 20GB after System Restore, found in System Volume Information -- Why?

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This laptop is a Dell Inspiron 15 (3521), it's operating system is Windows 8, it has no warranty, nor an installation media. I don't know how to repair it, or what caused this problem. I don't know if Dell would be able to help as it has no warranty. All I think I know about this problem is that Windows has to be installed again. And I'm not really good with computers.

Answer:"BCD file is missing some information Error code: 0xc0000034"

Hi ,
Thank you for reaching out to us.
Before we proceed with repairing the Windows 8 operating system, Lets confirm there no hardware issues in the laptop.
Could you please run a thorough diagnostics on the laptop by pressing F12 key for 3-5 times on the Dell logo which comes up during the startup, Select the option "Diagnostics" from the list. Follow the on screen instruction.
Should it come up with any error messages, please let us know what is the Error message and Validation code.
However if everything comes up okay, please send me your computer’s service tag via private message.
To send a private message, click on my name and click start conversation.

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Relevance 40.18%

I am initiating a proxy server that acts as our webfilter.
On one of the machines I can't get the proxy's address to stay on either chrome or IE10.
Very strange. I can type in the ip and the port but the apply button remains greyed out and when I hit OK - it just doesn't take???

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I have a 2 TB WD BLACK SATA drive in my computer.
For a couple of days while I was gone I ran chkdsk c: /r
Hoping to clear the dirty tag I get when I run ( fsutil dirty query c: )
When I came back the boot screen was up and I logged in .. the dirty tag is still there. I've run the WD utility and it shows the drive to be fine and all the bad areas tagged. I ran this at the CMD screen and as an administrator. The scan starts at the next boot.

This is round 2. I've already don't this with another drive which I removed and then installed the above mentioned drive. Any idea why the dirty tag will not clear. Thanks .. K

Answer:CHKDSK will not clear dirty tag after chkdsk c: /r ?

Hi there kdiver58 ,

It's a good idea to test the drive. Download WD DLG Support Answers. You can also have a look at this tutorial I think you will find it useful Check Disk - Reset

Hope that helps.

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I am trying to edit information for my mp3's so they are all organized in iTunes, it will not let me do it.† iTunes doesn't let me edit the information either! Help!?

Answer:Windows 7 won't let me edit information... I.E. mp3 file information like artist,

Hi,You can right click the MP3 file and click Properties. Switch to "Detail" tab and then you can eidt the MP3 information, such as Title, Artists and†Composers. Can you modify the information successfully?If the information cannot be modified by iTunes, you may need contact Apple support for further assistance.Thanks,Novak

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How to get MS security updates information in excel along with the Supersede information.
Earlier we use to get this information from

However the Bulletinsearch list is updated till Apr 17, We need the info for future releases along with supersede as well.

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Hello,Please i have a Hp probook 4320s laptop, at the start up he show system board 00A. missing product system information not valid.i have download Rufus and creat a bootable disk wirh hpbq138.exe file. but still i'm unable to fix it. please what should i do?

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Hello, I'm new here... need some assistance for my Windows... After I updated to Service Pack 1 from Windows Update (online update), I founded there's no OS name and OS version in System Properties like usual. Same with System Information.

Is there any solution for this? Thanks before...


this is the first time I posted in sevenforums, after a year just became a reader of sevenforums. sorry if my English bad...

Answer:missing OS name in system properties and system information

Hello tridentcore and welcome to Seven Forums.

I noticed from your snips that System Information (snip # 2) does show under Version that SP1 was in fact installed. So at least part of your system is showing correct information. Have you completely shut down your system and rebooted since you did the SP1 update? (Not just a restart.) And your English is fine!

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I first noticed the problem when I turned off the MSN add on. My banking page would load, but it did not contain the boxes to log in; they were missing from the page and background color appeared where they use to be. Other sites also acted the same way when you had to fill out fields of information. Likewise link buttons within web pages would do nothing.

I have searched the site and tried all the various methods I have found here. I performed the SCANNOW; RESET; Malware removal and disabled addons. I even upgraded to IE8 hoping that would resolve the problem. None of these methods worked. I even deleted java and reloaded the latest version.

I would appreciate any ideas or thoughts.

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When trying to boot my HP Split x2 laptop I'm getting a BLUE SCREEN error "Recovery  Your PC needs to be repaired. The Boot Configuration Data file is missing some required information.  File: \BCD  Error Code: 0xc0000034.  I've tried everything that I can think of, but I can't get by this screen.  I have no CD/DVD drive in this model so I can't run any diagnostic tools, even if I had a tools CD/DVD. I'm stuck!  Please help!

Answer:File: \BCD file is missing some required information

1)  Press and hold the Power Button until the "haptic" feedback buzz is made. Immediately after the buzz, start tapping the "ESC" key until "ESC... Pausing Startup" is dispalyed in the lower left corner and/or the "Startup Menu" is displayed. 2a)  Press "F2" to start the "System Diagnostics" options. This may help in determining if there is a hardware issue with your computer. If there is a hardware issue, please contact HP. If there is no hardware issue, proceed to step "2b." 2b)  Repeat step "1" and press "F11" to start the "System Recovery" options. 3)  Choose your keyboard layout. 4)  Under "Choose an option", select "Troubleshoot." 5)  Under "Troubleshoot", select "Advanced options." 6)  Under "Advanced options", select "Automatic Repair." 7)  Choose your "target Operating System" to begin the automatic repair. 8)  If "Automatic Repair" doesn't fix the issue, under "Troubleshoot", you can try "Refresh your PC", "Reset your PC", and "Recovery Manager (System Recovery)"... in that order. 9)  If none of the above solves the problem, you may need to use the USB Recovery Media you previously created to recovery the computer. If you didn't create the required USB Recovery Media, you will need to order the recovery media from HP. Please contact official HP support in your region / country via the HP Worldwide Support Portal to see if HP Recovery Media is avail... Read more

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A site identifies its user through IP address and cookies. My question is about IP address. Does a IP address contain information information about your geographic region? What do those digits in IP address mean? Some websites could tell where the user is located, how? Would you please help me with it. Thanks a lot.

Answer:Does a IP address contain information information about your geographic region?

I think I have the answer. So, there is no need to reply and thanks for reading it.

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Not an HP employee; just a HP_Compaq laptop owner  I was having the following  error:The following product information programmed into the system board is missing or invalid.System Board (00A) -     Product Name                                            Product Configuration                                            Product Serial Number                                            Product Number I ran across this info and now it is fixed !!!! try this link for info on how to fix  The CD ISO file:

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hi friends

i wana ask you plz 2 give me information as soon as you can

i wana know what is it (Information Advantageís DecisionSuite Eureka) software

i wana know if you can evaluate the software from the following perspectives:

a. Decision making technique used/implemented

b. Features of the software and comparison with other software using the same/similar decision making technique.

c. Hardware and software resource requirements to make this software operational.

d. Training/Customer support/ other kinds of help available from the vendors.

e. General information about its popularity (mainly reasons for being successful or not so successful)

f. What are the limitations of this software??

g. Case Studies of the firms using this software (Specially look for the UAE based/Arab Countries Based Companies).

h. Cost-effectiveness or Cost-benefit analysis (take help from Case Studies) if possible.
i wana every each answer if you can

i will not forget this help ever

i hope that i can have the answer within this 2 days

put for me any thing you know

thanks again and again

Answer:information about (Information Advantage’s DecisionSuite Eureka)

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