Computer Support Forum

Windows Update Won't Load--gets error-"This page failed to load"

Question: Windows Update Won't Load--gets error-"This page failed to load"

Windows Update Won't Load--gets error-"This page failed to load". My system=32 bit operating system which is Vista Ultimate.

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Preferred Solution: Windows Update Won't Load--gets error-"This page failed to load"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows Update Won't Load--gets error-"This page failed to load"

Hello sgibbins,
Try here, people have had some good results doing this. please post your results. Good luck.

JSI Tip 2805. Windows Update 'Cannot Display Page'?

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Legitimate copy of Win Vista Ultimate SP1, all updates through last week ...

When I attempt to open Windows Update, I get an error message "The page
failed to load".

A google search found nothing but the suggestion to delete "System32", am I'm not going there!

Answer:Solved: Windows Update "The page failed to load"

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Vista Home Basic SP2. When I try to run Windows update all I get is a blank page that says "The page failed to load". I've looked all around and have found a lot of people with the same or a similar problem but no firm solutions. I haven't used it in maybe a week and it's worked fine up till now. There have been no real changes since I used it last. Does anyone have a clue?

Answer:Windows update "the page failed to load"

Originally Posted by drelectron

Does anyone have a clue?

Many possible explanations -wrong system settings,3p software,viruses...

Try advices from this link:You cannot install some updates or programs
reset IE Internet Explorer - Reset

Uninstall non-system firewall,antivirus,antispyware

Reset WU with "aggressive mode" How do I reset Windows Update components?

Viruses also cancause this.Because scanning on allive system is not credible because many viruses can hide before antivirus I suggest use LiveCD with antivirus for example this one Dr.Web LiveCD is a software product that features a standard, Dr.Web scanner ,burn boot it and scan.
If nothing help find WindowsUpdate.log file in C:\Windows pack it and attache to post.

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Win 7-64 on Gateway FX6860 i7 system 8gm ram tons of HD space.
Got "Page Failed to Load" error attempting to change my Win7-64bit display resolution.
This used to work, but no more ( don't know what might have caused it)

I ran "sfc /scannow". SFC reported that there were corrupted files that could not be repaired or replaced and to look at CBS.log. I did but can make no sense out of it.

Please find that file attached -- Any help will be appreciated.....

thank you,

Answer:"Page Failed to Load" error attempting to change my Win7-64bit display

Run the system file check again. Sometimes it requires multiple runs. Reboot after each run (or before the first run if you have not rebooted since the last time you ran the check).Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

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When I right click My Computer on Vista Start menu the page says "The page failed to load"

I enclose a screenshot of the error.

I was also get "the application has failed to start because WINBRAND.dll was not found" when running


From RUN

This has now been fixed by downloading WINBRAND.dll and copying it to c:\windows\system32

But "The page failed to load" still happens when right clicking My Computer and choosing properties.

I did a SFC / Scannow and something weird happened. The Command Window had an error (apologies - forgot to note which but will rerun in a moment) however the CBS Log File showed no errors and indicated SFC ran successfully.

I will post the results of SFC in a few moments

Thanks for your help.


Answer:Solved: "The page failed to load" Control Panel > System

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Several days ago there was a large number of updates available to download. I allowed the system to update all of them. Three, KB974234, KB972581 and KB973709 it was shown on the update history page as failing to download.
Reading as to a possible solution, I tried to load them manually, saving those files to my desktop, right clicking on each, to run as an administrator. After each loaded I got a message telling me they were already installed on my system.
My question is why does the "failure" notice remain on my history page and how can I delete those three file entries?
Thanks much,

Answer:History page notes they "failed" to load

Simplest way to reset WU history is stop for the moment Windows Update service and remove C:\Windows\SoftwareDistibution folder...

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I am getting the error, "Symantec AntiVirus Auto-Protect failed to load.". Not sure what happened the reason for this. I see the Symantec Icon circled with red-cross in Systray. Looks like my Laptop is unsafe.

Please help.


Answer:Getting the Error - " Symantec AntiVirus Auto-Protect failed to load."

I would recommend uninstalling/reinstalling the Symantec software.Do you have the CD or was it preinstalled on the system?

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This error message pops upafter I log on to my Windows Xp laptop. What does it mean and how do I remove it?

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Trying to log into "Bitdefender" antivirus but it tells me I need Javascript which is already in my Chrome Browser. I checked Javascript in the browser and it had this error message "Failed to load resource: net::ERR_CACHE_MISS " What shall I do, uninstall it and reinstall?

Answer:Solved: Javascript error msg "failed to load"

Apparently it is a bug in chrome.

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I am getting the error "Failed to load resources from resource file. Please check your Setup" This happens every time I try to access a Word document. I am using Word 2003 from the Small business pkg.

I searched on their site and there was a download for those who use the Outlook business contact manager also, which I do. I downloaded the file, when to install it and it says it is already there.

I am running Windows 2000, this just started today and my updates are up to date.

Any ideas? I can ignore the warning and work, if I click OK or the X, it shuts down Word.


Answer:"Failed to load resources....." error in word

Try the Detect and Repair option from the Help menu. You will need to insert your Office disc when asked.

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got this autorun.inf virus you know the one that does not let you see hidden files/folders among other things

I got rid of it but after that I constantly get "Page Load Error" in Firefox, not only in Firefox IE and Chrome too the curious thing for instance in Firefox I have to reload the page like 4, 5, 6 times to load the page so after try too many times page finally loads and I can surf :confused

I have Norton Antivirus and I have run Malwarebytes but nothing was found...

any other idea what could be causing this issue?
this is happening in 2 machines in fact both got infected by the same usb with that virus

thanks a lot

Answer:Weird "Page Load Error" after autorun.inf virus

Welcome to Major Geeks!

You need to clean the USB drive and all PCs where it was used.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.
READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.
If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.


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I installed and uninstalled fruity loops (cause it wasnt working properly) and everything started going to shit. Im using XP Pro.

When i open internet explorer i get a "failed to load resource DLL" error message. When i click ok the program opens normally. This also happens when i right click on objects on my desktop.

I did a couple of virus scans and came up clean but when i tried to run auto update for norton it said i uninstalled it....which i didn't.

It also wouldn't let me play mp3s with windows media player, when i re-installed it it fixed that problem.

Anyone have any ideas what's causing this? Any help would be appreciated.

Answer:"failed to load resource DLL" error

Did fruit loops have a uninstaller?
.If so did you uninstall this way,
or did you uninstall through add/remove

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I get the above error message whenever I right click on a drive, file or folder. The dll is not specified. Google search came up with two other pleas for help regarding this error, neither of which was apparently resolved.
Upon clicking OK, Windows XP Home lets me perform the task ; move, delete, rename, properties or whatever.

Can anyone help me get rid of this annoyance?


whush, first welcome to MG. I had a long reply typed out earlier, but lost it somehow. Trying again. Go to Start--->Run. Type in SFC and then <enter>. You MUST have your Windows Operating system CD loaded for maximum results. SFC (System File Checker) will check out all files required to run Windows and ask for various answers (courses of action from you) to the problems it finds, Read and re-read the courses of action carefully. Answer "ignore" first time round, if you are not sure of the correct answer. Proceed slowly, with a clear head and no sources of interruption. This may clear your problem, but will certainly help in other areas, at least. Bazza

PS I use W98SE, not XP, so there may be slight differences. Baz


whush said:

I get the above error message whenever I right click on a drive, file or folder. The dll is not specified. Google search came up with two other pleas for help regarding this error, neither of which was apparently resolved.
Upon clicking OK, Windows XP Home lets me perform the task ; move, delete, rename, properties or whatever.

Can anyone help me get rid of this annoyance?Click to expand...


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I am operating IE6 on Windows XP with SP 2. There are certain websites that I used to frequent, that do not load up anymore. I am sent to a webpage titled "Error Page Assistant". The webpage has "DNS Error Page" listed at the top, and below is some generic version of a search engine. The following are two websites that give me this error: &

I have tried using Ad-Aware & Nortons, hoping that it might be a virus/spyware. Please let me know if there is anything else I can do. Thanks!

Answer:IE6 will not load certain websites: "Error Page Assistant"

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I'm getting this stupid error when trying to view: Control Panel\System and Security\System

"The page failed to load"

Don't know if you need it but I added a HJT log...


Answer:"The page failed to load" Control Panel\System and Security\System

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8103 Mb
Graphics Card: Intel(R) HD Graphics 3000, -1988 Mb
Hard Drives: C: Total - 476837 MB, Free - 271044 MB;
Motherboard: ASRock, Z68 Extreme3 Gen3
Antivirus: AVG Internet Security 2014, Updated and Enabled
My Windows 7 Professional "Explorer" tree (not Internet Explorer) no longer lists my CD/DVD ROM DRIVE under the Device Manager/Drives. It used to.

I've checked the System Registry and it has lots of info about that ATAPI drive, but my system fails to find the "cdrom" driver (which is the one Windows 7 uses by default). It's not a 3rd-party driver.

The tray on my CD/DVD drive opens and closes properly. Windows just won't recognize the drive, so I can't use it.

I'm hoping someone can offer a 'manual' solution to get it working again. I do not want to spend a month to reinstall my OS and tons of hard-to-configure software. I've read countless other posts and solutions, both here and on MS's sites. The info on MS's sites is not even understandable. It's too vague and often doesn't even apply to my situation.

Note: The error (7026) message is:
"The following boot-start or system-start driver(s) failed to load:

-----... Read more

Answer:Error 7026 "The following boot-start or system-start driver(s) failed to load: cdrom"

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I'm hoping someone can help me fix this. I'm running Vista Home Premium 32-bit. In the bottom right if my taskbar it tells me update are ready to be installed, but when I click on it it says " The Page Failed to Load".

Answer:Windows Update Page Failed to Load

If you have installed Windows Blinds then surly this program is responsible for this issue

our commemorative book:The page failed to load, Vista Update

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I'm working on my mom's computer remotely via LogMeIn (Home Premium SP2). A persistent problem is an inability to update the system due to the Windows Update giving me a "The page failed to load" error. This happens after I click on the "15 optional updates are available" hyperlink in the Windows Update pane. There are no critical updates.

An initial Google search returned the most common cause as being "WindowBlinds" by Stardock. This program, however, is not installed on her computer (verified by a search of programs in the "All Programs" links, "Program Files" folder, "Uninstall or change a program", and a search for "stardock" in the registry.

"sfc /scannow" in administrative mode on the command line failed to return any errors.

I also went to Microsoft's relevant Knowledge Base article here and attempted to use the Fix It program to fix Windows Update. The program successfully ran and fixed the files that were damaged (whatever they happened to be), but this did not solve the issue.

Finally, I removed threats using SUPERAntiSpyware, reregistered some .dll files as recommended by Microsoft (IMPORTANT NOTE: Some of them failed), and restarted with non-essential services disabled and startup items disabled.

Answer:Windows Update > The page failed to load


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you've probably heard this before but everywhere I look forums only tell of how to fix or temporarily fix it. What caused this problem in the first place? also, I keep hearing about this thing called windows blinds but everytime I type it in on google it just shows actual window blinds for houses in the results.

I think my pc may have registry problems. If i fix those with the right software will everything be normal again? sometimes when I play my games it also just shuts down unexpectedly telling me a prob caused it to close.

Don't mean to sound like a noob for this stuff but it kind of bugs me how you have to do so much research and be a tech genius in order to use windows right. I mainly want to know about this stuff because I play crysis alot and it has taught me to fix and reconfigure things on my pc in order for it to run better and I'm happy about that but I don't really want to be a techie or pc enthusiast and have to go to computer school for 4 years just so I can run my game perfectly! its driving me nuts. so any help on what I can do to solve this? know its my fault for downloading freeware and things like that when I wasnt as knowledgeble but after this gets resolved I think I know enough about pc's now to prevent any future problems. thanks guys.

Answer:page failed to load in windows update?

If you really have message "The page failed to load" then I suspect it is caused by Windows Blinds or Stardock Colors or something another from Stardock if you have
Read all reports from here:The page failed to load, Vista Update

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Hello Guys I need your help in my laptop Graphics error.I uninstalled my AMD graphics card recently from control panel.Now i am trying to install the drivers and i have downloaded my graphics card driver from .But when the drivers installing there is a error message coming that is "failed to load detection driver".Please Help Me.
My Laptop is HP Probook 445 G1.

Answer:AMD Graphics Driver Error "Failed To Load Detection Driver"

One more thing guys.My graphics convert into Standard VGA Graphics.

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This only happened once immediately after reboot following removal of Comodo Firewall 3.5.This event has never repeated after many reboots.I have not seen any subsequent errors of any sort.Does the absence of repetition indicate that Windows succeeded on the next reboot,or that Windows has given up trying to mend a fatal wound ? ? ?There were 4 off such error events within 1 second, designating these *.MOF filesC:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V1.1.4322\ASPNET.MOFC:\AC30D119A40F2C8C8708A20576\I386\LICWMI.MOFC:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.0\WINDOWSCOMMUNICATIONFOUNDATION\SERVICEMODEL.MOFC:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\ASPNET.MOFI later found that starting a few seconds before that, and finishing a few seconds after,there were 51 *.MOF updated time stamps in C:\WINDOWS\System32\wbem\AutoRecover.Comparing Acronis images of C:\ taken before and after removal/replacement of the Firewall I see :-4 original *.MOF files that retained timestamps of last year and before7 original *.MOF files that were halved in size as they were modified44 brand new *.MOF files I have not seen before.Do all these extra *.MOF files in ...\wbem\AutoRecover indicate a major disaster ?Does the absence of further WinMgmt event 4 errors show recovery without failure on the next reboot ?Does the continued presence of all these *.MOF files show that after recovery Windows was too lazy to delete redundant files ?Or has it left it all for me to try and recompile or something ?I am hoping t... Read more

Answer:Winmgmt Event 4 :- "failed To Load Mof ... While Recov"; 51 new wbem\*MOF files


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I removed Comodo 3.5 Firewall and completed removal by rebooting the P.C.
I then checked the event logs to confirm all was well.
I found in the Application Event log that about 1 minute after that latest reboot and login there were 4 errors.

All 4 errors were
Event Type: Error
Event Source: WinMgmt
Event Category: None
Event ID: 4
"Failed to load MOF" {specific file} "while recovering repository file."

The specific files were

Incidentally both the ASPNET.MOF files had a last access date from last year,
so I seems to me that the "Failed to load MOF" was because the was no attempt to read them.
Also .NET v3.0 was purged last year, so the fourth item no longer exists ! ! !

I never knew till then that there had ever been any need to "recover repository files".
There were no further errors when I rebooted 4 times in succession,
so I assumed it was a "one time" failure to recover, and upon the second reboot a full recovery was achieved.
Did I do Good ? ? ?

I then installed Comodo 3.10 Firewall, and the next application event was
Successful auto update retrieval of third-party root list sequence number from:
< Read more

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I'll be referring to the image above. The second image that has to do with Outlook Express directly was caused directly after merging some partitions and then changing drive letters. I was using Partition Magic so Drive Mapper supposedly changed all references in the registry. I checked with Microsoft's solution to the problem, but it was of no help ( I would like to just completely remove Outlook Express if I could. As I was following the instructions, I deleted the registry keys I was supposed to which I think led to the first error message you see. I'm not completely sure though, it could have also been because I applied the Windows Vista Transformation Pack.

Answer:"Address Book failed to load" + Invalid root

*bump* Also, I should say that before the Outlook message used to pop up constantly (every 20 seconds or so) and I've gotten it to only pop up at startup by removing those registry entries.

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I am trying to get rid of event viewer errors and warnings at bootup. This one still eludes me. It appears to be a driver error related to my Epson RX680 printer. Can someone give me a few tips on how to narrow it down further?

"The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_EPSON&PROD_STYLUS_STORAGE&REV_1.0 0#9&2856B3B7&0&070E018870865F0000&0#"


Answer:Event 219 "WUDFRd failed to load " warning at bootup

What have you already tried to fix the issue? Have you tried looking for an updated driver from epsons website?

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Hi Guy
I'm using win 98 and cannot get my Viavoice working.
This has been an ongoing problem for some time, and was part of a software package from "Time". I've also installed IBM software as a separate voice programme but can't get this to run satifactorily. Time Help is no help, perhaps you can help? Much appreciated in anticipation. Many thanks.


PS Have spent loads of money with "Time"without satisfaction.


Welcome to TSG!

Not sure if I can help but will try......
It sounds as if you have an incomplete or corrupt installation.
When this happens to any software program the best solution is to uninstall and reinstall the package.
1) Go to start\settings\control panel\add-remove programs and locate the via-voice line listing. Highlight it by left clicking and select remove.
2) If there are other entries referring to voice software remove them to.
3) Restart system into safe mode. During restart keep tapping the F8 key until a selection screen appears and arrow to select "Safe Mode" then hit enter.
4) Once in safe mode go to start\find-search\files and folders and type in *.cpl then hit enter
5) A listing of all control panel applets will appear in right pane.
7) Right click that applet and select delete.
8) Restart system into normal mode and reinstall the via-voice package.
Note: Make sure you anti-virus software is disabled before and during install.

Hope that helps.....


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As of the last week, have been experiencing issues with extreme slowness. Reset Firefox to defaults, did not help. PC slows/freezes, when tried to launch task manager, CTRL-ALT-DEL, get message "Failed to load security options" then screen stays black with only that message. At times never unfreezes. After a hard re-boot, goes straight to recovery mode. I have noticed that there are certain error messages such as failed updates. And also, my security defaults have been "turned off" at least once without my doing......... Yikes! I have done a recovery to previous date, and that has helped, but then it starts all over again.... Certain start up items dont load and then the freeze comes again. And again the "Failed to load security options".....

Here are the logs... I believe i got them all....

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:51:20 AM, on 6/7/2014
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16545)
Boot mode: Normal

Running processes:
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Lexmark X1100 Series\LXBKbmgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.e... Read more

Answer:Very Slow, Often get "Failed to load security options" and freezes

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Hello, I've recently been trying to download and install Windows Live Mail. That part was easy, however, upon opening the program, I receive error messages. The first one says, "Sorry, something unexpected happened and Windows Live Mail must close, your most recent changes may not be saved." Then another error box is displayed stating, "Contacts failed to load. Windows Live Mail is incorrectly configured, please re-install." I've uninstalled and reinstalled this program several times, but still not sure why I am receiving these errors. I did edit the registry, deleting the keys for all Windows Live folders insuring a complete uninstall, then reinstalled a fresh download of Windows Live Mail but STILL got the same error messages. I also tried to clear the Live Contacts Store/Cache by renaming the Live contacts folder so a new one would be replaced. Still nothing...This is getting frustrating...Anyone have any other suggestions?  Thanks!

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I've been experiencing multiple bluescreens daily and what's odd about them is they occur randomly while using many programs; however, I have noticed that they occur more frequently directly after opening a new tab, loading a new site or running a game (StarCraft II).
Looking through Event Viewer. I see a list of warnings and errors immediately prior to the BSOD. In chronological order:

9:07:18 PM CRITICAL- "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

9:07:28 PM WARNING- "The driver \Driver\WUDFRd failed to load for the device USB\VID_0483&PID_2016\5&249af6f9&0&2."

9:07:42 PM ERROR- "The previous system shutdown at 9:05:49 PM on &#8206;7/&#8206;13/&#8206;2011 was unexpected."

9:07:44 PM ERROR- "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000099e0000007e, 0x0000000000000002, 0x0000000000000001, 0xfffff80002a92885). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071311-32869-01."

9:07:47 PM ERROR- "Audit events have been dropped by the transport. 0"

I also get this warning quite often:
"The maximum file size for session "ReadyBoot" has been reached. As a result, events might be lost (not logged) to file "C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl". The maximum files size is currently set to 20971520 ... Read more

Answer:Multiple BSOD daily "\Driver\WUDFRd failed to load for the device"

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Evening partygoers,

So went to start up the ole pc and I received the "no bootable device, please insert blah blah blah"
Soooo put in the Win 7 ultimate disc and the computer does nothing except take me to the main Install Windows 7 page. I have clicked on "repair my computer", I tried 3 different restore points and those were a no go. I performed a chkdsk and a chkdsk /fC: and it came up with nothing.
I do not know if it has anything to do with the MBR so I didn't go that route (yet). Also Startup repair does not work as well. I can enter "safe mode" but all it does is take me to the Windows 7 install screen. If I try to "start windows normally" all it does is just take me to the windows 7 install page as well.
My device is an i5 with 4gb of RAM, the basic standard stuff.


I have put my hdd in a different drive and it works fine. audio/video files (my main concern). I am running a malware bytes scan and AVG anti-virus scan now.

More news on the homefront: malware came back with no issues and AVG picked up 2 java virus'. I had the AVG take care of the virus situation.

After putting my hdd back into its original computer the hdd is not being recognized. I guessed that this might happen. Keeping the updates coming so hopefully the symptoms will narrow down to the problem in hopes in can get resolved.

Answer:Can't load Windows with the "Error 0x800703f8"


Try to change the cable you are using to connect the HDD to your mother board. As you mentioned that this hdd is working fine on other PC.

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I have an ASUS K72F laptop running Windows 7, and it has always worked fine with both wired and wireless connections. I recently changed Internet provider from BT to Plusnet, though I cannot be sure that this is when the problem began.

It still works fine when wired, but when I switch the wireless on and unplug the ethernet cable, it says that there is a strong connection to the network with internet access, and I am able to find the router by putting into the browser, but I cannot load any Internet pages on any browser, and cannot use any other Internet apps like Skype. The wireless works fine on another laptop and on my phone - it is just on this Asus laptop.

I have tried searching for posts of various forums - but have just ended up using command prompt to ping google (it was not successful) and running a utility called winsockfix, which made no difference. I have scanned for malware and virus - I have removed a couple, but this hasn't fixed the problem.

Can anyone please help?



Answer:Laptop "connected with Internet access", but cannot load web page

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win 7
new error on reboots
" failed" what is a branding config and how do I get rid of it? please help---I am old and not too bright!!

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Hello, I hope I am posting this in the right thread. I have a Toshiba satellite laptop with windows xp. Recently, at startup I started receiving a message that says" One or more modules failed to load." "This process will be terminated." All of a sudden, most of my programs are not working correctly either. They won't open and each has their own message. For instance, Adobe Photoshop says they a registry file is missing, please reinstall. Another program says something about a runtime error. I can't even open my Norton anti virus software. This is so frustrating, does anyone know what could have happened and how I can fix this problem? My guess would be some sort of virus, but I really have no clue. Please help!! Thanks

Answer:message, "One or more modules failed to load"

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Hey guys

this is a great and detailed tutorial and all worked as explained except to the last step...

I still can't get into my account, what sucks big time.

It looks like the password has been changed as the error message is not the same when I enter a wrong password.

It says some like "failed to load the user Profile" or to "failure to connect to the service to load the User" (it's in another language so I translate the best I can.

When I hit the OK button the login page will reload.

I ain't get the link to reset a new password in that process, that one I get only when I enter a wrong password. Anyhow, I don't have a password reset disc (unfortunately)


Can I use above tutorial and simply REMOVE any kind of password from keeping me out of my W7?

I can get till the last prompt where the tutorial shows to enter a new password, so maybe I can do this to get rid of the password too?

Would be awesoome

Thanks for Any Help whatsoever

Answer:"failed to load the user Profile"

Hello easycash, and welcome to Seven Forums.

For that error, you would want to use the tutorial below instead. Be sure to read all of it for all available options. You might give the system restore at boot option a try first.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,

5 more replies
Relevance 75.98%

Hello people. I have joined this site hoping to get to help with the issues I have after updating from windows 8 to 8.1. I have been pulling my hair out because after loading this update it has screwed up my laptop.

Firstly after my laptop eventually starts I get the following error message

The module "C:\ProgramData\ljleKtopg.dat" Faile to load
Make sure the binary is stored at the specified path, or debug it to check for problems with the binary oe dependent .DLL files.

The specified module could not be found

The other main problem is

Sometimes when surfing the screen will freeze and sometimes it will start again after about 10 seconds, or it will just stay frozen and I have to switch the laptop off, and then restart it. When I restart it I get the following message on the screen, Configuring windows update, 100% complete, do not turn off your computer. This will stay on the screen for an average of 35 minutes before it goes, and my laptop starts. This happens a couple of times a day and it's doing my head in because it was fine before I had to do the 8.1 update.

Any help would be appreciated.

Answer:"C:\ProgramData\ljleKtopg.dat" Failed to load

As for the dat file; I'll take a wild guess that this might be the residue of a malware that Windows Defender or your virus program cleared up.
The name of the file seems random generated (typical of malware) and the fact that it's in Program Data also smells a bit fishy.
Doesn't seem like a legit name of a file. Perhaps your upgrade cleared out whatever it was.
Check your startup items in the Registry and in Task Manager to see if there is something Windows is trying to start that doesn't seem legit. I am not one to shout "virus" or be dramatic about that, but you might just want to do a scan of your windows directory, Program Files folders and your Users directory.

CCCleanear and HiJackThis tells you if something has been messing with your settings - consider running those for this type of problem.

As for you problems with Windows update - either just hide that update and forget about it, alternatively run sfc /scannow from the command prompt to correct anything funny on your setup that might prvent the update from goingin.

Since these are quite different issues they probably belong in different threads, particularly if it ends up taking a while to get to the bottom of it.

This was the short response - if you are unsure how to do any of what I suggested, please google it, and if it's still not clear, then post back here.

1 more replies
Relevance 75.98%


Please review this issue for me as I need the answer for my references. This sometimes applies to setting up a new Internet Connection in Win 95 or 98. Let's say, that you have set up a new Internet Connection with new ISP path settings. Your asked to do a system restart, you do a restart and all is well until you get to a second screen in the bios that either says:

"Ethernet Adaptor failed to load press any key to retry" OR

"Ethernet driver failed to load press any key to retry"

I can't remember what the message says, but it's one or the other! after the word "Driver" or "Adaptor" it gives the driver name. You CAN however still get into Windows by pressing any key....But, the message will come up until you remove the driver.

I vaguely remember that to remove this message you go under Device Manager, under "Networking" and remove a device that has an exclamation point under it (This removes the network driver that doesn't load) But what does this message mean and how does it happen to get there in the first place? I know that it happens when setting up a new Internet Connection sometimes, but I need to know the exact steps for removing the driver because I might be changing ISP's in the future, and need to know what to do if this message comes up again! Thanks!


Answer:What Does "Ethernet Driver Failed To Load" Mean?

i think the message means that the driver is corrupted/not responding

why it happens, i dont know, but if u are installing a separate software to connect to your isp, this software might be the problem

the proper way of removing the driver is to delete it from device manager

1 more replies
Relevance 75.69%

Hi there,

just installed IE9 and the first thing I noticed when I acess some websites is a box in the middle of the page saying " Message from webpage:"Please wait for the page to load..." it is really annoying and pops up several times if I close it or press ok

anyone knows how to disable this?

Answer:IE9 Message from webpage:"Please wait for the page to load..."

Just get a real browser. FireFox or Chrome. It's so easy!

I used to be hardcore IE user, but since IE9 came up I had to switch.
I am never comming back to IE anymore!!! (it's slow and just a poor browser)

2 more replies
Relevance 105.78%

Purchased a copy of office 2003 (downloaded from the internet complete with serial number) - loaded over the top of an office 2000 program - loaded no bother - now I am unable to access Outlook Express and get the message "The address book failed to load. Outlook express is incorrectly configured, please reinstall". When I attempt to open emails I get a message "There was an error opening this message. An error has occurred". My operating system is Windows XP with the latest patch. Any assistance in resolving this would be much appreciated

Answer:Error message "The address book failed to load. Outlook express is incorrectly config

Found a solution - not the quickest but it worked - uninstalled Office 2003 and reinstalled XP over the top as per Microsoft article ID 315341 - the real time waste was having to reinstall all the XP patches

1 more replies
Relevance 105.78%

I recently uninstalled and wiped all my firefox settings after installing a addon call ghostborwser (or something similar) it has a icon of Casper the Friendly ghost to represent it. It Removed all my colour and images form ALL websites visited it was suposed to be (I assumed anyways) like a 'bosskey to hide the browser/make it invisible, after the colour faded from my world I uninstalled the Addon and restarted firefox and the colour and images were still gone so I uninstalled firefox and erased all of my settings out of the Docs setting folder (Exept for backing up my bookmarks)and used ccleaner to purge the rgistery of firefox enteies to start fresh.

I then reinstlled firefox and tried loading it I got the

"firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

Message restarted and got the same I rebooted and still the same message
I uninstalled and reinstalled it several times still and still get:

firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

Any ideas?

Answer:Firefox Won't Load at all get "encountered Prob. will close now" popup before it load

Have you scanned for viruses or tried downloading an earlier version?

1 more replies
Relevance 105.37%

When I try to install gears of war I reivieve this error message. "Failed to load DLL: GameuxInstallHelper"

I have tried all the below with no avail...;en-us;968365&sd=rss&spid=7027

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Relevance 105.37%

Get message "Failed to load 'installhelper.dll' into memory." while trying to install eCopy from a CD that installs fine on other PCs. eCopy has no information about this error message and nothing appears on the net. Any ideas? Have tried searching the PC and other PCs in the network for such file or instances of it in the registry. Nothing!

Answer:Failed to load "installhelper.dll"

Just to be sure, what OS are trying to install this software on that fails?

2 more replies
Relevance 104.14%

I would like to replace the default "The page cannot load" ummmmm.... page that loads when a site is blocked or unable to load. Does anyone know how to do this?

Answer:Replacing "The page cannot Load" in IE6

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Relevance 103.32%

I have windows vista on I.E.8. When some updates arrived from windows, I clicked on the windows icon in the taskbar, it opened saying that "page failed to load" (otherwise the page is blank). Also I cannot remove the icon, this has been this way for the last 3 days. Does anybody have a solution ?
Thank you.

Answer:Update page failed to load

All O.K. It was the "windows blinds" that was the culprit
Thanks to the person that helped.

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Relevance 103.32%

Whenever it is time to update Adobe Flash on my desktop I get this error message during the update process. I have to uninstall the program and then reinstall it directly through Firefox to get it to update. My laptop, which runs an Nvidia card, doesn't have this problem.

Is this normal system behavior? Is there a way to fix this so that the updates work the way they are supposed to? I have spent a lot of time researching the problem before stumbling onto this solution. But it should not be so hard to update Flash.

Answer:Adobe flash update: "unable to load application configuration"

The question in my mind is which version of the Flash installer the error is coming from. By that I mean, is it attempting to update Flash in Firefox or Internet Explorer? So, open this page in both Firefox and IE:

Many people forget to update Flash for IE, and if that version is borked up then it may be giving you the error you're getting and whatever you do with the Firefox version doesn't matter.

As a side note, are you using or have ever attempted to use Flash on 64-bit versions of either Firefox or IE? You probably haven't, but I'm just checking.

4 more replies
Relevance 102.5%

Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

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Relevance 102.09%

when going to the windows update window,
i get a white blank page and it says "the page failed to load"
i did restart, same issue...

what is it all about?

and another thing, i don't have a Floppy drive in my computer
however a Floppy A: drive is present in "Computer"
how can i remove it from the list?

Answer:The page failed to load, Vista Update

To remove the floppy drive go into your bios and turn it off.

Do you get any sort of internet problems?

Microsoft Update

Try the link.

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Relevance 102.09%

I am using Vista 64 bit. It seems that it has suddenly lost the wuapp. I have tried to open it from the control panel>system maintenance>windows update.
All I am able to get is "The page failed to load".
I have also tried to open it directly from computer>hp
C : >windows>system 32
with the same result.
With out this I am unable to see the updates for my system. I have even tried to look at the Microsoft website and find nothing there.

Answer:Vista Update - The page failed to load

Do you have any Stardock programs installed? Alot of people report this problem after installing Stardock especially the Stardock application My Colors. Also have you installed any other browsers besides IE. Could be a number of things disrupting the Windows Update

2 more replies
Relevance 101.68%

I am trying to rebuild by search index because my computer won't let me arrange items using the "Arrange By" option... However, when I try and load my indexing options to rebuild the index it will sit there and say "Waiting to receive indexing status". If I click the "Advanced" button it will freeze... I also receive an icon and loading display problem SEE PIC#1. Also when I click on "My Computer" it sometimes will sit there searching and it won't load. SEE PIC#2

I have tried the following:
1. Restarting the "Windows Search" service multiple times at different boots.
2. Deleting the files contained in the folder "C:\Windows\System32\config\TxR\".
3. Stopping the "Windows Search" service then I opened up "regedit". I went to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSearch, SetupCompletedSuccessfully" I changed the value from a 0 to a 1. Then I rebooted my PC. I then went back to the same key and changed it back to a 0 and rebooted my PC again.
4. Turning the "indexing service" on and off from the "Turn Windows Features on or off" menu.
5. Microsoft Fixit Indexing Troubleshooter
6. Sfc /scannow
7. Tried this hotfix
8. Tried another user account and creating a new user account
9. Tried resetting folder view to "defaults" Read more

Answer:"My Computer" won't load, Disappearing Icons, & "Arrange By" option won't work. Help?

13 more replies
Relevance 101.68%

HP Pavilion dv7 Notebook PC
Intel(R) Core(TM) i7 CPU
64-bit Operating System

It started while i was browsing anime viewing websites on Firefox.(Both of which I've used for years.) Also note AVG's Resident Shield was online, and i don't remember going anywhere strange or downloading strange files. I had scanned used malwarebytes anti-malware the day before and found nothing.
Randomly, I received a blue screen stating something like "Client side encryption is not supported by the remote server even though it claims to"

After restarting, my computer failed to start normally.(I think it failed to load the operating system?) It went to some kind of auto repairing thing to fix itself in order to startup properly. But it failed.

Safe mode = same as above

Last Known Good Configuration = same as above

Bootlogging? Debugging? Description was it would mention at which startup file it failed to load. It loaded files from the top of my screen to almost the middle, which is about < 10 things. It failed, and without telling me any new information, did the "same as above".

3 attempts of system restore. One was more than a month ago. It would get to the end and "finish" restoring for a brief moment, then immediately show an error pointing to "...Appdata/Roaming/Firefox/(jumble of letters).profile/session(the rest was cut off, but i thought i could see half an "s") It said it couldn't replace the file?

chkds... Read more

Answer:"Client Side Encryption not supported by..." --> "computer failing to load"

Its the server that you were on, it did not like the encryption that that server was using.

4 more replies
Relevance 101.27%

I am trying to load NT on a computer. It worked fine. Added SP6 and rebooted fine. Added sound card driver, vid. drivers, and network card drivers. Rebooted and I get this error. It then goes and tries to boot from CDROM and then says press N to boot from network. It then says "Boot failure Insert boot disk in A: press any key when ready" Of course, I didn't make a repair disk either. I am on location and need a fix ASAP. Thanks!!!!!!!!!!!!!!!


Answer:{Resolved} - NT boot error - "Load Error! Press any key to reboot..." - help ASAP

Reformated, reinstalled.
Same error.

Please help ASAP.




2 more replies
Relevance 101.27%

i have a MBSA system which is used for scanning my network PCs for find the missed updates. now i am not able to scan the systems, getting error '"Cannot load security cab file". i have downloaded the file and checked. but getting
same error. please provide me a solution for this

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Relevance 101.27%

I bought LFD2 from steam and downloaded it; it seems to install fine, when i click the launch button from within steam i get the error "Unable to load unicode.dll", I've verified the download, redownloaded/installed i've checked my laungauge settings and talked to steam support but so far they've been unable to help. Does anyone have any other ideas? All my drivers are up to date, windows as well. All my other games in steam work.

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Relevance 101.27%

Hello guys.

My problem is that I get the error message *every* time I load up my computer. I don't know what it does and what is causing it but I figure it's best to get it sorted.

Thanks for any help you can give me. :)

Answer:[SOLVED] &quot;Unable to load DLL FlashHook Module.dll&quot; - error message

This is a problem with Microsoft .Net Framework go to Start/Search and type appwiz.cpl and press enter. In the Add Remove Programs highlight Microsoft .Net Framework and Uninstall it, then restart. Then go to Windows update and download it again.

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Relevance 100.86%

I need some technical help and am not sure where to pose this, as it's a problem that the program's developer has never seen before and his suggestions didn't solve.
Album Player is a very good sounding small audio player that's been around for a few years: Audio player Album Player 2.105. It simply unzips to wherever the user wants; i.e. it doesn't use the installer. After running it successfully for months, for the past three days it's been returning an error box on starting the program with the message, "Could not load the decoder." But the thing is the decoder file, ap2decoder.exe, shows as a running process in Windows Task Mgr (Win 8.1 x64 Pro). The developer says the decoder program hasn't changed in five versions (since 2.101, now 2.105).
Here's what I've tried without success:
- deleted and reinstalled the x64 and x32 versions a few times (with reboots)
- excluded the player from Comodo anti-virus and firewall (there were no warnings)
- changed folders where it's located
- run as administrator
- run Yamicsoft Windows 8 Mgr repair module
The only other new thing I can think of during these past couple of days is that there have been two computer startups among many where the system SSD wasn't recognized by the BIOS. The first time I checked BIOS settings and all looked normal, and then coming out of it the computer started right up. The second time I ignored it and it just rebooted normally. I also unplugged/replugged the SSD on both ends just to be su... Read more

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Relevance 100.86%

I receive this error regardless of the browser I'm using but I am connected to the internet; I can connect to steam and update games for example. The issue is tied solely to the inability to load websites. Mine is the only computer on the network that is displaying the issue.

Any help resolving the problem would be appreciated.

Answer:Receive "Server Not Found" error when trying to load websites.

You should run the following two commands one at a time, type them into an elevated command prompt, hit enter after each one.

netsh winsock reset catalog (reset winsock entries)

netsh int ip reset reset.log hit (reset TCP/IP stack)

1 more replies
Relevance 100.86%


I'm a newbie here - after finding techsupportguy by googling for support forums for my particular problem. I hope someone in this community might have some ideas for me...

So after having a stable and successful dual-boot with XP and Vista Ultimate 32Bit for several months now, I got over-confident.

After a long night getting the kids to sleep, etc etc, I had the bright wee hours of the morning idea that I could quickly increase my Vista partition size as it was getting a little light (it shares an internal HDD with another drive letter) and promptly stuffed my Vista boot.

Setup = C:\ XP Boot (original OPSYS). V:\ Vista Partition (shared on same drive as D:\)

What I did...

* Booted into XP, loaded Acronis Disk Director Suite 10.
* Resized D:\ (shrunk by 25GB) and Resized v:\ (increased by 25GB).
* Applied actions.
* Had a PC lock-up in XP some time later, reset PC.
* Boot error - no Windows Vista found (load original disc).
* Loaded Vista disc and used "r" option. Located vista partition, repaired.
* Vista Booted (had rundll.exe error or something similar) and died.
* Re-booted, hit F8 and selected "last known good config." Vista ran lengthy disc check. (Noticed Vista volume was now H:\ not V:\ ???)
* Re-Booted- Vista loaded to login. Keyed password, and "preparing desktop" appeared.
* My desktop and startup programs fail to boot and I get stuck in a plain blue empty screen with cursor only. CTR-ALT-DEL accesses Task Manager or lo... Read more

Answer:Vista load error "preparing desktop" after repartition.

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Relevance 100.86%

after still not having the Screen freeze and a Sound-loop problem fixed, I'm getting a error message on my windows startup.
THIS is the error message. Sometimes the error message appears once, or twice. I'm starting to see this message since yesterday. Is there anything to fix this? And what's its cause?
HERE are my specs if anyone needs them. Ask if you need some more info :3


Log : ARBER-08_07_2015_220841,

Answer:"BIOS Load fail!" error message on startup. How to fix?


I am extremely sorry that this thread was not attended to. There are not many people in this field.

In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


1 more replies
Relevance 100.86%

Went into the W7 control panel to make a 'system repair disk' (boot disk), just in case I ever needed it. Making the disk went OK, with W7 telling me it had successfully finished, and to label the CD.

I then put the boot CD into my DVD drive to make sure it worked OK. Computer boots from the CD and W7 says it has started loading files. Then the pretty blue background screen started (just like the one in the F8 repair console), and then there was a long pause and then I get the error code shown on the photo below. Clicking OK reboots the computer, and no repair options ever load.

I made two separate boot disks to rule out a bad CD, but still get the same error #

This is a brand new Dell computer, both DVD drives work fine, and burn CDs without problems.

Answer:"Sytem Repair Disk" Can't Load - Error 4001100200001012


In looking at what came with my computer, I do in fact have a "Reinstallation DVD" for W7. It boots OK into the repair console. So, the problem in making my own boot disk is a moot point for now - other then the desire to understand that error code.

8 more replies
Relevance 100.86%

Upon launch I receive this error. I have included a link to the screenshot of the event:

I am using the Steam version of the game.

I have updated the AMD driver fully to 12.1 and as well as the game.

Answer:Modern Warfare 3: Launch Error "couldn't load image 'default'"

I may have this issue solved, I just need to verify the game cache. More updates in 10 minutes.

Update: It has been solved

1 more replies
Relevance 100.86%

Hello everyone
Recently, I'm playing Anno 1404 (also called Dawn of Discovery) in my Vista Home Basic 32bit finely until I saw the problem with the "save/load" problem. First, it saves "systematically" but, the save is corrupted to a 5kb file. Second, the game can't load the 'properlly saved' save file, and also the corrupted one also.

Few of the players had the similar problem, and someone said that making another user account works, and I tried and really worked for me. Yes, I can play this way, but all of my files and infos are saved in the Administrator account, and I don't want to switch users just to play that game

Recently I found a useful MS program, which is runas, and found how to run as another account. It asks for the account pw, and everythis was fine, but it doesn't run my game
It just closes the cmd and nothing happens. What could be this problem?
I hope Ubi gives out this fixing patch fast

Answer:Anno 1404 "save/load" problem and using "runas.exe"

Figured it out with Runasspc program (which also saves the password! )

1 more replies
Relevance 100.45%

I have windows xp/professional sevice pack 3. since 01/09/2015, after start up a box displays 'user environment error- cannot load locally saved files ,it might be due to network provider or some else.' Also system restore does not take place. Provide suitable & authentic solution. Thanks.

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Relevance 100.45%

Whenever I play games there is always an error message " Couldn't load plugin" How do I get the flashplayer working?

Answer:Getting an error message "Couldn't load plugin"

What game? I assume its an "in browser" game, since you mentioned flash player, so which browser?

2 more replies
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I have Windows 7 and a Motorola SB5101 Modem. My problem is that I'm getting a consistent "connection timed out" error on a specific website and no other site seems to be affected by it on three different browsers. The only thing I can figure is something having to do with a brief power outage that happened last night. I have tried disabling all my AV/Firewall programs, resetting the modem, trying to open port 443 (the port mentioned in the error message), system restore a couple days back and safe mode with networking, all to no avail.

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Relevance 100.45%

Microsoft Office (2003) error: Can't load speech recognition files / cannot install the necessary files due to the windows installer, error: 1635.

This error has been affecting Word/Excel/Outlook since installing 15 MS security updates pertaining to Windows XP (all installed on Oct 15/09.)


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Relevance 100.45%
Answer:BEX error "wininet.dll" Outlook 2010 won't load

try the following link and see if it helps ya out any to resolve the issue:

BEX error, Outlook 2010 won&#39;t load

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Relevance 100.45%

Please help.

Every time I boot up I get this error message. I have looked in the start menu and run Adware and anti-virus scans. It is just annoying.


Answer:[SOLVED] How do I stop &quot;I cant load dll&quot; error message?

Is this the complete and exact error messege? If not can you please post the exact error you are recieving?


"I cant load dll"

11 more replies
Relevance 100.45%

Port?g? Z30-A-181

Hi everyone,
as you may already know the Toshiba System Settings require the Toshiba Password Utility to run properly. I installed the Password Utility but when i launch it i get the Error: „DLL load error.“
In another thread i found the „solution“ to install an older Version. I installed about 10 different older versions now, none of them worked.
Manual registering of the DLLs does fail (only 1 gets registered via regsrv32)
What to do? Thanks!

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Relevance 100.45%

I got my dell few days ago. Installed it with Samsung EVO 850 SSD 500 Gb and Kingston 8GB PC3L - 12800 SODIMM.The Windows 10 Home OEM home is installed on HDD 1TB so I decided to use Samsung Data Migration software to clone the data to SSD. However, the OS crashed and decided to install a fresh Windows 10 Enterprise to SSD and deleted the previous OS on HDD using diskpart.Now after Installing Windows 10 Ent OS files. Every after BIOS run, I got BSOD errors "MEMORY MANAGEMENT" + "Page Fault it non paged area" + "IRQL NOT LESS OR EQUAL" 

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Relevance 100.04%

failed to load locale files from "Program Files\Western Digital\WD Smartware\Locale"

The menu box it's under is entitled " WDContextMenuHandler "

I get this error when I just right click on any part of "my computer" everytime.

the pc then goes blank on desktop while it says " windows explorer shutting down " and then pc comes back. I tried to uninstall WD smartware but it won't allow me to. When I installed it the first time, all the menus were not available, so I uninstalled it, so I thought, and reinstalled it. Now there are 2 WD Smartwares shown in my programs and I can only get rid of the newest one. I also tried a system restore, but the date before the first install is not available.

any help.

Answer:error-failed to load locale files from "Program Files\Western Digital\

Use Fix problems with programs that can't be installed or uninstalled and see if you can uninstall it cleanly. If you are unable to uninstall the phantom version still lurking, you may have to re-install and then use the Fix It to uninstall properly.

How do I remove a product that cannot be uninstalled in the "Add or Remove Programs" list. may also be good reading.

1 more replies
Relevance 99.63%


I own a dell inspiron 1520, and just had comcast provide my internet services.

When i restarted my computer after they left, i got a message that reads as below:

Failed on loading skin name "minibcont". The file "shell.css" is required in your
"sscommon/skins/minibcont/css/" directory.
To fix this problem, please check the skin name in your config file, or reinstall the application.

I called comcast about this issue, and they say that everything shows up as being ok with my service.

can someone please help me with this?
thank you

Answer:"minibcont" skin load error

Hi Fstik, and welcome to Vista Forums.

This is reported as being a error due to a problem with Dell Support Center, you can uninstall the Dell Support Center program to fix the problem, and reinstall if you wish.

Dell Support Center

Hope this helps,

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Relevance 99.63%

For the past two days, whenever I start up my computer, I get this error message:

Error loading C:\Users\[my name]\NTLoad.dll
C:\Users\[my name]\NTLoad.dll is not a valid Win32 application.

What does it mean? I'm running 64-bit Vista Home Premium, so I don't know how Win32 enters into it.

Here's my Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:23:05 PM, on 1/7/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal
Running processes:
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Spyware Doctor\BDT\BDTUpdateService.exe
c:\ProgramData\SingleClick Systems\Advanced Networking Service\hnm_svc.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Dell Remote Access\ezi_ra.exe
C:\Program Files (x86)\\Agent\mcagent.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Spyware Doctor\pctsTray.exe
C:\Program Files (x86)\McAfee\MPF\MPFSrv.exe
C:\Program Files (x86)\McAfee\MSK\MskSrver.... Read more

Answer:DLL load error ... "not a valid Win32 app"

This entry looks suspicious to me:

O4 - HKCU\..\Run: [notepad] rundll32.exe C:\Users\Chris\ntload.dll,[email protected]

I would click on the Report button and kindly ask to be moved to the Malware Removal forum.

2 more replies
Relevance 99.63%

I am using Windows XP Home Edition Pack 2

Recently I have needed to restore my system to a previous date, everything appears to work normally after restoring the system, EXCEPT when booting up I get the message Error "Unable to load Resources"

Below the message is an "OK" button. I click it and continue as all appears normal.

What does this message mean ? Should I do something about it ? If "yes" what ?

Answer:Error "Unable to load Resources"

I would think that this is a piece of software that runs at your startup.
You could try using a startup manager and disable all your programs that run at startup and see if it happens again.

If all good, enable each one, one by one until you find the culprit. Then re-install this piece of software and all should be fine (I hope)

A good simple startup manager is this one from Mike Lin (Free)

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Relevance 99.63%

Hi! I am getting angry with my Sims I have been running Sims 2 University since it came out and now all of a sudden when I go to the neighborhood and click on a house it won't let me do anything. And a message pops up that says "Load Error Array" I have been researching all night and can not find anything at all about this message. Could you tell me if you are familiar with it and if so what it is and how I can fix it. I have uninstalled, reformatted, and restored system and then reinstalled and when I go to Sims and then the neighborhood to play it does the same exact thing again. Please help me if possible! Thank you in advance!

My system specs are :

Operating System: Microsoft Windows XP Home
Memory: 1 GB DDR SDRAM 400MHz (2 DIMMs)
Floppy Drive: 1.44 MB Floppy Disk Drive
Hard Disk Drive: 160 GB EIDE SATA Hard Drive (7200 RPM)
Video: 128MB DDR GeForce FX 5200 Graphics Card with TV-Out and DVI
Modem: 56Kbps Data/Fax Modem
Sound Card: Sound Blaster Live! Digital Sound Card
DVD Drive: 16X DVD ROM Drive
8X DVD + RW Drive

Answer:Sims 2 " Load Error Arrays "

Most odd, had a quick browse myself and cant find anything about this problem. Would suggest making sure your have the lastest patch. Here:-

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when attempting to access my scanner or digital camera from applications such as WordPerfect, HP Photo Printing, Kodak Picture Easy 3.1, etc. I receive the error message "Cannot Load SDK!". This just started recently and I am not aware of any changes That have been made.

All help will be greatly appreciated.

Answer:Error Message "Cannot Load SDK!"

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My friend recently ordered a computer with a copy of windows 7, we can get to where you select your HD but it windows cant see it (nothing shows up in the window, and "New" is grayed out).
We have a load drivers option, but I wouldnt know what drivers they would be or what disk they would be on with out help (Ive tried all the disks I have, no drivers are found).
I tried to load XP onto the computer, same problem, XP said it could be a corrupted HD, this is still a possibility seeing its brand new. Just wondering if there would be a different solution

Looked online for a bit, so far Ive turned off the floppy drive from the 1.44 setting to none in the bios, which worked on my computer, but not his. We know its not the disk for windows 7. I can pull up bios and see what drives are master and slave but I dont know what that means or if changing it can help.

I cant pull up the specs right now seeing as its not my computer and we cant get into windows =]

Answer:"Load drivers" error/cant see the HD

Insert the Win7 dvd into the optical drive. Do not close door.
Turn off computer.
Close dvd door.

Start computer.
When the first dialog appears requiring action from you, then:
use the SHIFT + F10 combo to get to a command prompt.

At the command prompt:
type DISKPART and hit Enter key
type List Disk and hit Enter key
write down what you see

Assuming that you have a Disk 0 listed, then
type Select Disk 0 and hit Enter
type Detail Disk and hit Enter
write down what your see if anything

Now you can type:
Exit (to exit diskpart)
Exit (to exit the command prompt and return to the Win7 install)

Let us know what happened and what you wrote down

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Dear Tech Support Forum Staff and or Members,

Since my original thread:
is now a little old, I don't want to run the risk of bumping it unnecessarily. Since the original posting of this thread, my computer has had at least 3 more Delayed Write Failed errors, and I'm starting to wonder why. I know that people had mentioned possible problems with loose cords, or maybe even my power supply, but I don't know how to go about looking for "which cords are which". Any help with this would be greatly appreciated.
Sincerely, floppyarms

Answer:Update of the Thread "Concerned about a Delayed Write Failed error"

Hi what happened with chkdsk did you try another known good working psu

5 more replies
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So, what do I do about this message . It's suggesting that I havea a virus, possibly Trojan, abwiz.F or possibly automatically need to download virus definition with the Intelligent Updater. My computer won't allow this and tell me that it is recommended to stop the process. The virus removal is far too complicated and I have read that folks who have done this found it didn't help the problem. I have Norton Virus protection. Thanks for any help.

Answer:Error:"LU1975 This update failed during its preprocessing welcome text phase"

Have you tried the AutoFix Tool?........

Also a removal tool if you suspect abwiz.F trojan ............

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To anyone that can help me out:

I purchased a windows anytime upgrade key and upgraded my system from windows 7 home premiuim to windows 7 ultimate now when my windows tries to update I get this: (See image titled "message")

To bring you up to speed as to what I've done so far:
I ran sfc\scannow and no errors were found
I downloaded the hotfixes and apllied them and still could not update
I tried to do a system restore to the point before I upgraded, but I could not perform one because all of my previous attempts to update windows automatically creates a system restore and all the restore points were within a 24 hour period
I installed a system update readiness tool as per "windows help and support" dialogue box

To see the updates that did not install, refer to the image titled "update"

Really, I feel like I've done my homework and I've exhausted my efforts as to how to fix this problem. I'm currently going to school for computers and so I really like to apply what I learn in real world situations, but this one has got me stumped!

I'm also attaching my checksur.log I don't understand it now and it looks like a foreign language to me, but as I progress through my information systems degree I hope one day I can become a techsupport forum partner.

Any help would be greatly appreciated!!

Thanks in advance,



Checking System Update Read... Read more

Answer:windows update error code "WindowsUpdate_80073712" "WindowsUpdate_dt000"

Hi have you tried running a start up repair An update is not installed successfully when you try to install the update in Windows Vista and Windows 7

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Hi I am using Dell Latitude 3570 model laptop and some time back i found that it is affected with Intel-SA-00086 vulnerability using the Tool provided by Intel!
So as to fix it i updated the firmware release by Dell from:
And after the updating the firmware i did re-check using intel's tool to verify if problem was fixed and got below message:
Risk Assessment
Based on the analysis performed by this tool: This system is not vulnerable. It has already been patched.For more information refer to the INTEL-SA-00086 Detection Tool Guide or the Intel Security Advisory Intel-SA-00086 at the following link: Capability Licensing Service Client software is installed and healthy, but re-key has failed. Please contact your system manufacturer for support.
INTEL-SA-00086 Detection Tool
Application Version: date: 27/12/2017 1:50:32
I want to know what caused below message to appear and what would be the effect of this on my laptop:
"Intel(R) Capability Licensing Service Client software is installed and healthy, but re-key has failed. Please contact your system manufacturer for support."

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Last night, I attempted to install a linux distro alongside 7, the installation failed, so I gave up and just rebooted to 7.

It got stuck on the "Starting Windows" screen, so I preformed hard shutdown and when to the "Startup Repair" utility and it attempted repairs, it then said that the repairs were unsuccessful, so I restarted and windows loaded to the desktop. Success! or so I thought...

After a while, I shut my laptop down and went to bed (as you do). When I needed to use it this morning, it wouldn't load past the "Starting Windows" screen again, so I shut it down and restarted and it went the desktop.

Answer:Occasionally wont load past "Starting Windows" screen


Can you access the Advanced boot options?

Advanced Boot Options
Choose Last known Good Configuration

Use the up-arrow and down-arrow keys to move the menu’s highlight to Last Known Good Configuration (Advanced), and then press Enter as the mouse won’t work at this screen.

Your computer should load successfully, and Windows 7 will discard the bad configuration and return permanently to the last known good configuration.


Are you able to restore back to a point to before you tried to install linux distro?

System Restore



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Hi Everyone,

I am currently attempting to install Windows 7 on an SSD RAID Array, and I have encountered several issues (this has been a one step forward, two steps backward affair). The issue that I am currently facing is the fact that I am unable to load RAID drivers during the OS installation.

As is normal for this kind of installation I choose "Custom" and I cannot see any drives listed, this is the point at which I click on "Load Drivers" and then I select "Browse". My challenge is that regardless of how I "insert the drivers", which is to say whether I put them on a separate USB drive (FAT32 partitioned), or take the Windows 7 installation DVD out and insert a CD with drivers - I simply cannot navigate to the drivers.

Because I am unable to load the RAID drivers I simply cannot proceed with the OS installation.

*** Note ****

As of writing this I came across a program called RT Seven Lite, which has allowed me to create a "slip streamed" Windows 7 installation - using the program I was able to integrate the troublesome drivers into the Windows 7 installation disk.


Kind Regards,


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My Windows start-up is pretty decent (after I log-in to my user account). What's taking too long is the "Windows Is Starting Up" screen:

It takes about 5 mins. or so before the log-in screen shows up. Anyway, here's what happened prior to this event:

My Windows XP OS has just been repaired due to a stop error. One of my RAM cards (I have two installed previously) has also been removed because the technician deemed that it was the cause of the stop error.

Now my question is, is it the cause of the slow down? I mean having a smaller RAM? I'm thinking that it could be the cause but I'm having second thoughts because I only had 1 RAM card installed way back but the stalling of the "Windows is starting up" screen never happened. I've had a slow running PC, yes, but I never had to wait that long for the "log-in" screen to show up (10 seconds tops). I only have 6.46 GB free space now which is small but I've had a smaller free space (2 GB) before but then again, the stalling I mentioned has never happened until now.

Any solution to this problem?

Answer:Solved: "Windows Is Starting Up" Screen Takes Too Long To Load

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I am having trouble just viewing the "Downloads" folder in Windows Explorer It used to just be a periodic thing, now it takes literally 2-5 minutes to load this folder! (I cannot even sort it while it is loading!)

I noticed in Resource Monitor that "MsMpEng.exe" (Microsoft Security Essentials) is checking each and every file in there everytime I open it. (Hundreds of line-items in Resource Monitor.)

So something must be flagging most of these files as changed or something so that MSE is going in and re-scanning everything.

Does anyone know what causes this and how I can fix it?

Here are some [perhaps ] pertinant notes about my Downloads Folder:
It is very large, with almost 1,000 items. However, I want to keep it large as I have many apps running directly from the folder. (There are of course sub-folders for organization, but I find having a single download spot is good for catching things I may have already downloaded...)
I have it mapped from C:\Users\[USERNAME]\Downloads to D:\...\Downloads (My C: drive is an SSD so I keep this large amount of data off it.)
I made sure to add this to the Windows Index.\
The "Date Accessed" date is updated to today for about 1/3 of the files (300 or so) even though I am only really accessing no more than 3-10 per day. It does not seem to matter what type of file it is (exe, zip, etc...)
I added this to my "Favorites"; however, this happens regardless of if I access the folder via Favori... Read more

Answer:"Downloads" folder takes minutes to load in Windows Explorer

My current downloads folder has 1,000 files and in the initial access, it took about 10 seconds to display the Details list as configured/sorted. Intel i7mobile. No indexing. Subsequent closing and re-opening took about 2 seconds to display as configured/sorted. A separate folder of 50 files took 4 seconds to display in its initial access. Near-instantaneous subsequent access.

May I suggest creating subfolders to reduce the 1,000 to a more manageable 20-50? Beat your head against the wall (2-5 minutes) or an extra click or two once in a while? Which is more unbearable?

3 more replies
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I have 2 Nas and sometimes a third and its annoying as he.. that when ever i reboot "which i do a lot" i get the Windows could not load all network drives.
Its a problem because i have to open Explorer and click the Red mark over my Nas or else my files will not load in kodi or any other Program where i use my nas folders it must be a timeout or something because when i open Windows Explorer and click the red mark on my nas they load instantly.
So anyone easy fix please i am to lazy to google it, i haven't tried if you could just change the network service from Automatic to Automatic "Delayed" so if anyone has the answer because i am fat and lazy "well maybe not fat Weighs 69 kg and am 180 cm so" but just lazy then plz make a quick reply i offer no reward expect you earn my respect should be enough for most
nah kidding i can google it myself but i am of to play some D3 for some 8 hrs yes i know 43 years old plays D3 "what a kid"
Well i enjoy D3 but hate Grinding for IK "D3 fans will know what IK is" hehe
hmm why do my post always seem to get so long? must be because i like to hear my self talk or in this case write.
So quick fix for the damn annoying windows could not reconnect all my network drives stupid windows that i have to click them to make them visible.
thx guys and girls

Answer:Change Timeout "Windows could not load all network drives" annoying

when the reward is higher I will answer....

3 more replies
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I have recently been having this problem with my Compaq Presario Cq56 laptop. It used to be working fine for years and this problem suddenly came up a few weeks ago.

Whenever I turn on my computer it would seem to load but then when it frayed the starting windows screen nothing else happens. The screen remains black with just those words. An indication that windows would load was I the animation of the orbs coming together to make the windows logo appeared.

I have tried loading in safe mode but it would always hang on Class.pyp or ssomething like that. I tried system restore but it would only show the green loading bar and then the screen would black and nothing happens.

It seems the only way to have a chance of my computer booting is to do Primary Hard disk tests from the bios or System self diagnosis scans then try to load system restore while the windows 7 disk is in the drive but it's annoying to have to wait up to an hour or more to see if my computer might work.

I have tried some disk scans from the command prompt as well as a sfc scanthat seed to have fixed the problem but then it would happen again. I have also tried reformatting and reinstalling windows and that would work for a while but then it's back to square one. Of some one could helpe with this it would be very much appreciated.

Answer:Computer does not load at "Starting Windows", no safe mode or restore

Some hardware tests to run.

Graphics card:
Video Card Stress Test with Furmark Hard drive(s):
Pick one for your HDD brand or use Seatools.
7 Free Hard Drive Testing Software ToolsRAM (memory):
This will require memtest on a bootable CD or USB stick.
RAM - Test with Memtest86+

3 more replies
Relevance 97.17%

Hi Everyone,

I am currently attempting to install Windows 7 on an SSD RAID Array, and I have encountered several issues (this has been a one step forward, two steps backward affair). The issue that I am currently facing is the fact that I am unable to load RAID drivers during the OS installation.

As is normal for this kind of installation I choose "Custom" and I cannot see any drives listed, this is the point at which I click on "Load Drivers" and then I select "Browse". My challenge is that regardless of how I "insert the drivers", which is to say whether I put them on a separate USB drive (FAT32 partitioned), or take the Windows 7 installation DVD out and insert a CD with drivers - I simply cannot navigate to the drivers.

Because I am unable to load the RAID drivers I simply cannot proceed with the OS installation.

*** Note ****

As of writing this I came across a program called RT Seven Lite, which has allowed me to create a "slip streamed" Windows 7 installation - using the program I was able to integrate the troublesome drivers into the Windows 7 installation disk.


Kind Regards,


Answer:Fixed "Unable to load RAID drivers for Windows 7 installation"

Did it work?

5 more replies
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My machine was working fine. I had been on it for a couple hours just doing regular internet browsing. I tried to open a program (EverQuest 2) and it would open then immediately crash "EverQuest 2 has encountered an error". So I figured, reboot the machine. After the POST, it tells me to either launch start up repair or start normally. I chose start normally. It would go to the "starting windows" screen and the logo will not show up. it just stays there.

Powered down, and after the POST got the same options again. I picked start up repair this time. It would load the bar and show "loading windows files" or whatnot and when the bar would get completely full, it would freeze there.

My computer doesnt have a CD/DVD drive, I installed Windows 7 from USB. So I plugged the USB drive back into the computer and tried booting from that. It would go thru the "loading windows files" just fine, I can see the drive flashing as its being accessed. When the bar filled up, it would progress to "Starting Windows" screen, and stop blinking and just sit there... doing nothing. Tried using Safe Mode. Wouldn't load either.

I have not a clue what I should be looking for to even start getting it working again. The only physical change I've made to the system was plugging in another monitor to my graphic card. And even then, I've shut down and rebooted and it's been just fine.

Any help, advice, or a point in the right direction would be... Read more

Answer:Unable to load past "Starting Windows" no matter what method

Check your ram.
Memory Diagnostics Tool
Memtest86+ - Advanced Memory Diagnostic Tool

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

4 more replies
Relevance 97.17%

I have 2 Nas and sometimes a third and its annoying as he.. that when ever i reboot "which i do a lot" i get the Windows could not load all network drives.
Its a problem because i have to open Explorer and click the Red mark over my Nas or else my files will not load in kodi or any other Program where i use my nas folders it must be a timeout or something because when i open Windows Explorer and click the red mark on my nas they load instantly.
So anyone easy fix please i am to lazy to google it, i haven't tried if you could just change the network service from Automatic to Automatic "Delayed" so if anyone has the answer because i am fat and lazy "well maybe not fat Weighs 69 kg and am 180 cm so" but just lazy then plz make a quick reply i offer no reward expect you earn my respect should be enough for most
nah kidding i can google it myself but i am of to play some D3 for some 8 hrs yes i know 43 years old plays D3 "what a kid"
Well i enjoy D3 but hate Grinding for IK "D3 fans will know what IK is" hehe
hmm why do my post always seem to get so long? must be because i like to hear my self talk or in this case write.
So quick fix for the damn annoying windows could not reconnect all my network drives stupid windows that i have to click them to make them visible.
thx guys and girls

More replies
Relevance 97.17%

Hope this query is in the right section -tried to use my LDS 1881 England Census CDs last night - but having problems with the Viewer.

I have V4 which up to now has worked perfectly - tried to re-install it
and I keep getting "Failed to extract file "Dll_ini" from binary table"
error message.

BUT no problems on my laptap which has the Viewer installed from the
same CD.

Have had a few problems with computer of late - it was in the workshop
3 weeks ago because of some corrupt Windows files - could that be the

Grateful for any advice, suggestions as to what to do!

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"Windows cannot load your profile because it may be corrupted..."

Today I got this error. I was in a rush and moved my entire My Documents folder to my desktop to do some work and then shut my computer off. When I restarted it did a ChkDsk which seemed to fix the profile problem as everything is normal, but my entire My Documents folder is empty and none of the files are anywhere to be seen.

Tomorrow I plan to take it to a shop and see if they can get the data off the harddrive somehow but is there anything else I can do?


Answer:"Windows cannot load your profile because it may be corrupted..." and file loss.

Try this recovery tool it will recover all files that have been deleted and also lets you know which are good to recover and which are not !

Good Luck !

4 more replies
Relevance 97.17%

Hi. I tried logging on to my computer this morning, and this is the message it gave me

"Windows cannot load your profile because it may be corrupted."

I've tried searching for a solution, but most of the procedure on the internet is for windows XP, and I'm not sure if it works the same for windows 2000.

If you can tell me how i could fix this, it'd be greatly appreciated^^ Please bear in mind though, that i'm only 15... so I don't really understand advance things that much. [can someone explain to me close to step by step please?]

Thanks in advance!

Answer:"Windows cannot load your profile becase it may be corrupted" - Win 2000

Follow the instructions on How to Identify a Damaged User Profile and Create a New Profile

1 more replies