Computer Support Forum

Paragon Hard Disk Manager Suite & USB External Hard Drive

Question: Paragon Hard Disk Manager Suite & USB External Hard Drive


I have emailed Paragon and am awaiting there reply, but you guys seem to know a lot more and try and solve the problem

Up to this point I have used either Acronis or Paragon for my backups, I prefer Paragon over Acronis, mainly because the restore by Paragon is far quicker.

I have both bootable CD's, but in this instance I would like to concentrate on Paragon.

I downloaded Paragon's Advanced Recovery CD. 2009 Build 6730. Put it in my rom and booted ....... looked at a black screen for 10 minutes. Removed it and rebooted, it got stuck at the loading of Vista, then I got another black screen no hard drive movement.

Rebooted again, this time with the regular Paragon bootable CD. It booted into the recovery console.

Now this is where things go from bad to worse. I tried finding my OS, after a lengthy period I received an error disk 2 i/o fault!!! ....... no operating system found.

Now disk 2 is my external hard drive where my backups are kept.

So I rebooted with the CD in, went into the recovery console and clicked on "safe restore", after playing the waiting game I get a message disk 2 i/o fault!!!.

Took out the Paragon CD, put in the Vista one, tried a repair, but there was no OS to repair .

So I installed Vista, and because I didn't want to have to reinstall all of my programs again (yer lazy I know, but that's what backup's are for).

Checked with the fresh install, that my two external hard drives, had there drivers and were present. They were both accounted for in Vista.

So put back in the Paragon bootable CD, got to the recovery console, tried a "normal restore" and once again got disk 2 i/o fault!!!. So I tried a "safe restore" same error message. Back tracked to see if my OS was still there and IT HAD GONE!!

So again I installed Vista, checked with the fresh install, that my two external hard drives, had there drivers and were present. They were both accounted for in Vista.

Put back in the Paragon bootable CD, got to the recovery console, tried a "safe restore" and once again got disk 2 i/o fault!!!. Back tracked to see if my OS was still there and IT HAD GONE AGAIN!!

So yet again I installed Vista, this time I tried copying over the latest backup to a partition that the Paragon recovery console could read.

Tried again, and yup you guessed it lost the OS again, this time the error message was disk 0 i/o fault!!!

Once again I installed Vista, this time however I installed the Paragon software, initially it wouldn't find my backups, but I was like a dog with a bone and eventually got Paragon to locate them.

This time I tried a restore from the Windows environment, crossed my fingers, my eyes and my legs, eventually Paragon said it needed to reboot to continue the operation. I rebooted, and the recovery looked promising, but I could not sit there and watch it, waiting for it to fail, so I went and watched the TV for a couple of hours.

I came back to my PC, and OMG shock horror, EVERYTHING WAS BACK! .

Now for the question, I have used the recovery console before and it found my USB external hard drives, why this time could it not?

Footnote : I also tried my Acronis bootable CD, it loaded, then the screen went black.

I have since done a backup to my external, just to make sure it was still viable, it worked without a hitch. I also did a backup on a partition, that is on a different hard drive to my OS, just in case I run into this problem again. Whether or not it will be read is a whole different story.

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Preferred Solution: Paragon Hard Disk Manager Suite & USB External Hard Drive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Paragon Hard Disk Manager Suite & USB External Hard Drive


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I have a paid for version of Acronis 2011 True Image, a paid for version of Paragon Partition Manager? 11 SE Personal, but only the trial version of the Hard Disk Manager, and it's the 2009 version.

Two questions :-

Will the backups made with the 2009 suite be readable if I buy the upgrade to Paragon Hard Disk Manager 2011 Suite.

Secondly, I have seen on a Win7 video tutorial, that you can do a bare metal backup of the OS using Paragon Hard Disk Manager 2011 Suite, with Winpe 3.0, is this possible on Vista?

Answer:Paragon Hard Disk Manager 2011 Suite

It seems possible on Vista to do the bare metal back ups
Workstation-only Options : 6 Bare Metal Backup and Recovery Options
Although Paragon is not mentioned here, it would be much the same

Based upon this detail analyis of the procedure, I see no reason why it cannot be done. That being said,I do not know of anyone that has actually done it.

Found this great article comparing the different software

The usual practice of software manufacturer is to make a newer version, fully compatible with the older version; but not always the other way around.

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Has anyone bought /used this program? I have received the offer of this program for some $35 (17+) and wonder if the program is ay least as good as PartitionMagic?Reason for asking is that the offer was 30% off $78. that is some 55 - when I clicked their link the price was advised as 45.95 - I emailed them with this fact and then recd an email correcting the quote as 30% of $45.95. Could be a mistake but in this day and age it pays to ask, don't you agree?Replies appreciated.

Answer:Paragon Hard Disk Manager 2008 Suite

never used it have heard of it before, heard it was good

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Paragon Hard Disk Manager 15 Suite - released

Paragon Hard Disk Manager 15 Suite is a powerful collection of tools which caters for all your hard drive needs.

Backup tools will help you back up anything from your emails or Documents folder, to individual partitions or any entire hard drive. Incremental and differential backups keep performance high, and your files can be saved to local or network drives, mounted or unmounted partitions, a secure backup capsule, even an FTP/sFTP server.

New in version 15:
1.Embedded Recovery Media Builder 3.0
2.File-level backup/restore for virtual containers (pVHD, VHD, VHDX, VMDK)
3.Adaptable main program window
4.Wiping SSD
5.Agentless protection of Hyper-V guest machines
6.Refactored P2V Restore Wizard

Paragon Hard Disk Manager 15 Professional supported OS: Windows 2000 SP4, XP, Vista, Windows 7, Windows 8, Windows 8.1 (32-bit, 64-bit)


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(Originally posted in the Storage forum, but someone suggested that I should post my question in this forum).

I want to be able to multi-boot my system, such that each install of Windows XP, 7, or 8, is completely independent of each other. (plus, Linux at some point.) That means that the multi-boot selection would not be done in Windows but with software that boots up before the OS is selected.

I just noticed that Paragon claims this support, but I was wondering how well it works in practice.

If there is another "disk suite" or even a standalone boot manager that does the job effectively, I would be interested in that also.

I tried the BootIt manager, paid for it, and asked for a refund because it was way to complex to configure, even for a technically savvy guy like me.

MODERATOR: If I should be posting this message in a different forum, please move it for me.

Thanks to all in advance.

Answer:Any experience with Paragon Hard Disk Manager Suite for multi-booting?

any reason the xp and w8 cant be vm's?

Ive used VistaBootPro to setup multi boots, BUT each OS was on its on drive when installed, with no other drives installed at all, then I plugged in all 3 drives and then setup the app.

Kind of a PITA and in the end I went with XP and W8 VM's on my W7 physical box

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Hi all I've loaded the program from the April 07 cover disk. I like it alot but need the recovery CD image from the Paragon website. To get this you need to register with them but need the product serial number which is not supplied. The Paragon knowladge base says if you have no serial number then email them and they will register it for you. I have emailed them twice to be told this is not possible and to purchase a full product. All I need is the recovery cd image to resore a non bootable system. If any one uses this can they let me have a copy? or can anyone give me any advice on a workaround?.Thanks in advance.

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I'm a bit of a dum dum on this sort of thing. Could somebody please tell me what the difference is between a Disk image and a Disk copy, and which is best? As per heading I have Paragon hard disk mgr installed

Answer:Paragon hard disk manager 8.5

A disk image is a file that consists of all data on a disk or drive click here.If you are trying to backup your hard drive you should be making a disk image.A disk copy is normally a reference to the act of copying data from a disk (CD/DVD) click here.If you wish to give a copy of a CD/DVD to someone you would normally use disk copy.

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I have been offered the above. My HD is divided into four sections, one of which is never used. Can I use this software to combine two sections. Is this software reliable please ? 120GB HDD P4 266GHZ

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Anyone got any info on this programme? is it useful? Are there any simple guides for it? Giving it away free in Computeractive this issue, greatful for any advice. Tel

Answer:Paragon Hard disk manager 8

click hereHard Disk Manager 8.0 is the only all-around solution you'll ever need for disk management, maintenance and disposal, data and system security, disaster recovery.This comprehensive solution becomes your professional assistant to resolve any simple or complicated task regarding hard disk management and system maintenance.Paragon Hard Disk Manager brings together the most useful disk management solutions in a single suite: Basic and Advanced Partitioning: Resize, move, hide, merge, restore and convert partitions without data loss. Enhance your computer performance safely and quickly, convert file systems, defragment partitions and optimize their cluster size.Complete Backup and Restore: continuous disk-based data and system backup and fast restore even from bare-metal state. Automate operation routines of almost any complexity. In addition to basic backup/restore functionality, Hard Disk Manager provides wide range of advanced features such as Differential, Synthetic and Synchronous backup.Powerful Recovery: Recovery Media is a bootable CD containing full functionality of the program and additionally offering full access to all partitions on local hard drives. Even in case of unbootable system you can boot machine from Recovery CD, access important documents and copy them in secure place, fix crashed operating system with special tool or perform any operation.Secure Disk Wiping: completely erase a whole hard disk, a separate partition or just clean free space. It guar... Read more

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Hi, I am using this s/w to move some HD space from one OS to another OS in which I am dual booting. I figured out how to free up the space on OS but how Do I add it to the other using this S/W?

Can someone please help who knows how to use this s/w? I appreciate any help.

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page 153 of Feb 2008 PC Advisor describes Paragon HD Manager as being available on the DVD. The PDF directs us to click herefor registration details. I visited this page and ditto.paragon/hdm_personal.php. but found noregistration number details. How do I get them?

Answer:Paragon Hard DIsk Manager

I have not tried this but suggest that you must follow an installation link from the prog setup as there is no way of obtaining this direct from paragon. It will probably be generated from the details of your sign in when you submit the page.

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For a free copy please PM me for link as I cannot post it on a forum site due to reasons beyond my control. I can only give out a limited number of copy's so be quick.

Answer:Paragon Hard Disk Manager 9.5 SE

thanks JR, i would like to have one.....

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I have just used a trial version of Paragon Hard Disk Manager 2008 to create an image of my 'C' drive.Can someone who also uses this program tell me if you have to create a CD with which to boot the computer should it be necessary when restoring the whole image (like Acronis)Info appreciated.

Answer:Paragon Hard Disk Manager 2008

No point unless you intend to buy the program..

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Having attempted to reallocate HDD letters using Hard Disc Manager something went wrong in the process resulting in inability to boot computer. Message received on Black screen:-"Your Disks were modified by Paragon Partition Engine! Insert its Boot Diskette & press any key".Have had to obtain Recovery Data CD to boot from CD. This loads a DOS version of Hard Disk Manager and I have eventually managed to restore the partition information & Data and got the computer up & running. However despite Uninstalling then reinstalling Hard Disk Manager, the above message persists when trying to boot from Hard Disc, & I have got to go via the "Boot from CD" process to get into the computer. Can anyone suggest how I can delete the above message, so that Booting from Hard Disc can be restord please??

Answer:Paragon Hard Disk Manager 6.0 Error Problem

So Boot from HDD is set as 1st boot device and disable boot from other things like FDD, CD.

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Only a few hours left.

Special Edition of Paragon HDM 2009 on GOTD Today only.

This is a great app. , partitioning and backup all in one program . Particularly useful is the ability to resize Extended partitions.

It is a big download because it includes an excellent bootable disc.

As usual with Paragon , though you have t d/l the app. , and get the product key today - once you have them , you can reinstall as often as you like.
Unzip the large file, run the setup.exe that GOTD wraps it in - then it will extract the actual installer direct to your C drive ( by default - but you can change that).

Copy the installer and your product key somewhere safe - for future use.

Download Paragon Hard Disk Manager 2009 Special Edition 32 bit now

Download Paragon Hard Disk Manager 2009 Special Edition 64 bit now

Free registration link

It doesn't "officially" support 7 - but I have no trouble running using it on 7 x64. The partitioning rules for Vista and 7 are the same.

The bit that doesn't recognize 7 - therefore won't add it in - is the bcd corrector - which is in the boot corrector module on the bootdisc. You are not likely to use that anyhow.

Answer:Paragon Hard Disk Manager - Free today

Too late......

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Says it works with Vista but even if I run it as Admin it shows an error message and won't run Unknown Windows version DPMI error. I bought the magazine especially for this program and it says Vista is supported Help!BTW before I install Does Paragon Drive Backup Express work?

Answer:Paragon Hard Disk Manager Does not work with Vista

Work's fine for some people, but not for other see:click hereWork's for me, but apparently, you can only backup and not restore!

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Installed HDM from DVD with PCA issue FEB 2008. Got stub.dll error -- Unkown windows versionandOperation Failed -- DPMI error. Error Code 0x10094.Also cannot uninstall HDM.

Answer:Paragon Hard Disk Manager Free Copy FEB 2008

I instaaled HDM on windows vista home premium

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FREE for today only on Giveaway of the Day.All-in-one suite to completely protect, maintain and manage your PC ? Hard Disk Manager (HDM) provides you with all of the tools you need to manage today?s hard drives, including partitioning, backup, cloning, defrag, hard drive disposal, system management and system recovery.This comprehensive package of functionality is accessible from one easy-to-use interface, so you don?t need to buy and install each package individually by saving you time and money.

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I have found the solution, it is standardly unmounted (but i made it mount with ''partition found and mount, but now im dependable on that program for the hard drive to be mounted, so how do i make it like a normal hard drive?? and how do i format it so that its like a normal hard drive)now so the pc sees only that black space, but how do i make it so that its standardly mounted again?

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I have a problem with a new external hard drive I bought. In Windows XP, it appears as "Seagate Expansion Desk USB Drive" under Disk Drives in Device Manager, but it doesn't appear in Disk Management, where all the drives are listed. It also doesn't appear in My Computer. How can I allocate it a drive letter so I can use it? My drives go up to K, so it should be allocated L drive. Any help would be appreciated.

Answer:Seagate External Hard Drive shows up in Device Manager, but not Disk Management.

Attach the drive to a different usb port. Open a command prompt. Type
list disk
Copy and paste the result. You can do this by clicking the icon of a monitor in the menu bar Edit > Select All. Edit > Copy. Right click in your post > Paste.

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I was looking for a good imaging software since I have given up on ghost.

they have a system backup and I have been told by others its as good as ghost.

right now they have a saloe on the full suite for $24 and that sounded great when it does backups. but they say it does the New Paragon Adaptive Restore!

ah crap they dont say exactly what it is. I just want to image and restore in case of disaster.

and the partition stuff is just a good extra.

anyone used their stuff before?

Answer:has anyone used Hard Disk Manager 2009 Suite

I used Paragon Drive Backup and Acronis True Image a while ago, both left me with unusable backups, so no more paragon and acronis for me, ended goign the freeware route.

PING for my backup / restore needs.
Parted Magic for all kind of partition oprerations.

Never had a single issue, never looked back at commercial software.

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Paragon Hard rive Manager crashed bootmgr needed to reformat, My Vita Laptop
I have defragmented with Paragon Hard Drive Manager and it has crashed my laptop and I had to format it. It suxs a** Never Downloaded.

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hi there..

my name is Anis...i just bought external hard drive 500gb...but after I formatted's just about 400++ gb can be used..i would like to to use the extra/reserve space for my ext hard disk?by any means, i want to fully use my 500gb space for the external...please help me...thank you...

Answer:How to fully use the extra hard disk space for external hard drive?

It should have about 465GB, what are you seeing?

You will not have 500GB due to the conversion between binary and decimal for reporting sizes.

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[Seriously need help] External hard disk causes hard drive failures & OS crashes
The thread is rather long. Only read what you think important. Skip the rest!

We have a serious but mysterious problem. We have spent already one week but drawing a blank.
Two hard drives have been crashed and failed (unreadable). One computer has hung a few times unexpectedly and had one weird restart (no memory dump produced).
I suspect all the recent problems have to do with the new USB external hard disk (Buffalo MiniStation Lite: HD-PE250U2).

Formatting USB external hard disk
Originally I would like to use the program given by Buffalo to format the external drive once but we failed. We simply used Windows to reformat the drive into NTFS. I did not use the TurboSpeed advertised by Buffalo, or run its free program.

Case A: Multi-transfer causes system crashes?
The first time we met the problem.
We were trying to help a friend to backup data on an old drive, about a few years old. We plugged in the Buffalo USB portable hard drive and transferred a whole lot of files to the drive. Several cop/cut-and-paste operations were active at that time. The whole system completely froze up. It doesn't respond at all. Only a hard restart could help.
Restarted. Tranferred again. Several cop/cut-and-paste operations were active.
Hard drive crashed - the beginning of the nightmare!
Windows restarted. Chkdsk was running. Saw many lines of messages with:
&... Read more

Answer:[Seriously need help] External hard disk causes hard drive failures & OS crashes

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I have works suite 2004. I want to copy Streets & trips to my hard drive. How can I do it.

Answer:works suite disk to hard drive

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Hi, My Seagate 2TB external hard disk is not getting detected by my PC, doesn't show in 'Safely remove hardware' option.

However, based on one old thread, I installed Partition Recovery Wizard and this is how the scan looks. Please help.

Answer:External Hard Disk not detected, visible in Disk Manager

Please find the screenshot of disk management

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Hi, My Seagate 2TB external hard disk is not getting detected by my PC, doesn't show in 'Safely remove hardware' option.

However, based on one old thread, I installed Partition Recovery Wizard and this is how the scan looks. Please help.

Answer:External Hard Disk not detected, visible in Disk Manager

Please find the screenshot of disk management

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Hi, "Huston, I have a problem"
Bought a second hand thinkpad yoga s1 first gen. Running win 8.1 all up to date
Having a number of problems setting it up
Latest, I plug in a new USB3 2tb passport drive. (seagate backup plus slim)
It shows in disk manager but not in explorer, ie I can't see the disk or any of the content.
The drive works fine on my old win 7 laptop, installs automatically and all content is visible.
I have hented through the forums and seen a variety of possibilities. Nothing seems to totally fit.
I tried uninstalling all the USB controlers and re starting but this just caused more problems and the drive did not show up at all, ie not in disk manager either, so just restored to original condition.
All help appreciated. I like the machine and need something like this for my work / studies BUT it has to work! ;-)
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

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I loaded this from PCA February issue DVD, and registered OK.When I try to open the program I get the Message"Unknown Windows Version" Error Code 0x10094. I have uninstalled and reinstalled but it is still the same. I have contacted Paragon support but had no reply (I suspect that there is no support for this special edition)Anyone using it OK? I use Vista Home Premium.

Answer:Paragon Hard Disk Management

hi rawprawnJust installed and registered ,seems okIve resized a partition with no immediete side effects.But on xp home.There seems to be someone else from the forum who had the issue in january maybe they have had a responseclick here

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Hey, all.

I have a 2.5 hard disk from an old lappy that I made into an external hd on my new lappy. It was working great until a few weeks ago when it just went unrecognized by explorer and disk manager! Yikes! I plugged it into my wife's ibook and it recognized it right off the bat. I'm not sure what happened. Here's my specs:

Dell Studio 1535 2 Ghz Intel Duo 2 gigs ram. I can give more if needed. Also, running Vista.

Any thoughts out there? Thanks a billion!


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I've spent the last couple of hours trying to get my 1TB Simple Tech External HD to work. I've had it for less than a year, so I believe it's under warranty, but I have 500 GB on it that I don't want to lose by sending it in to the company. The HD is formatted FAT32.

My computer is a HP DV1000 - running XP (all service packs are up to date). It's got an Intel Pentium Processor 1.86 GHz, 0.99 GB of RAM. (Are there any additional specs I should mention?).

I have tried the hard drive on my MacBook Pro and my 360 in hopes that it might be my computer, but none of the devices recognized it. I also tried switching the cords to no avail.

I does not appear in device manager. I haven't found much advice on devices not appearing in device manager, so if anyone could help that'd be great. Tech support is closed all weekend so I can't contact them, not that they'd be much help anyways.

Answer:External Hard Drive Not Appearing in Device Manager

Welcome to TF!

The specs matter not.

Try running a Linux boot CD.

If no avail, take the hdd out of it's casing (this might void warranty) and try connecting it internally.

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I have the same issue that i have read about with a second hard drive not showing up but its just unassigned to a letter, but mine does NOT show up in disk management.. How can i fix this. It is just a storage drive my operating system is a ide hard drive but the storage one is sata does that make a difference? Thanks for any help ​

Answer:Second hard drive not showing up in disk manager

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I bought a 1TB drive the other day and installed it in my box. I tried it in my hotswap bay and nothing came up (i might need a driver, never used hotswap before). Then I put it IN my box (sata) and nothing came up either. I googled it and was told to look in disk manager and see what the problem is. But the drive isnt even there!
Any help would be perfect. I'm running out of room!

btw, I tried the HDD in my Ubuntu box and it worked fine..

Answer:Hard drive not showing up (even in disk manager)

I would start by going into the bios and making sure all unused sata ports are set to "Auto". But does it spin up when you power on? Can you see it in the bios? Also what mode is the controller set to in the bios? ide, ahci, raid?

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Getting ready to retire my desktop, and am working on moving YEARS of data to a new home server. In the process, I wanted to verify some info on my hard drives. (2) 500Gb WD SATA drives. First drive partitioned into (2) virtual drives (C/D); second drive partitioned to (4) drives (E/F/J/unmapped). C is the only bootable, only Win XP SP3 (fully updated) for OS.

With the additional drives from USB sticks, USB drives, and memory card slots, I use Disk Manager a lot to remap drive assignments. Until now, I have never had any issues.

I went to start combining data onto a single drive, and get ready to physically move the single drive into the new server. Howeveer, when I went into Disk Manager, the first hard drive is not shown - the listing starts with HDD 1 (E/F/J/unmapped). Disk 0 (C/D) is nowhere to be found.It is also not visible in Device Manager.

However, it is obviously working (I boot to it!), I can find it in WinExplorer, and Defrag sees it.

I have been scouring the internet, and only found a few (current) cases of similar things, but none of their suggestions have worked. I have run several security scans, rootkit detectors, spyware scans, etc, to no avail.

Any thoughts would be GREATLY appreciated.

Answer:Missing FIRST hard drive in Disk Manager

Did you perhaps hide it in the past?

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Special Edition of Paragon HDM 2009 on GOTD Today only.

This is a great app. , partitioning and backup all in one program . Particularly useful is the ability to resize Extended partitions.

It is a big download because it includes an excellent bootable disc.

As usual with Paragon , though you have t d/l the app. , and get the product key today - once you have them , you can reinstall as often as you like.
Unzip the large file, run the setup.exe that GOTD wraps it in - then it will extract the actual installer direct to your C drive ( by default - but you can change that).

Copy the installer and your product key somewhere safe - for future use.

Thoroughly recommended.

Download Paragon Hard Disk Manager 2009 Special Edition 32 bit now
Download Paragon Hard Disk Manager 2009 Special Edition 64 bit now
Free registration link

Answer:Paragon Hard Disk Maneger - Free today

Good Find, Thanks SIW2.

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First of all, hello everyone!

I have a Dell XPS laptop and use an 80 GB external hard drive for storage. I actually found a site that has the drive which can be found here:
Toshiba (MK8032GAX) 80 GB IDE Hard Drive Product Reviews and Price Comparison -

But I am running out of space and was thinking of buying a new drive, say at least 250 GB.

I checked with the local computer store and they had 320GB for CAD 72.00, which I found quite reasonable.

The only thing is I am not sure if I should get SATA or IDE, which the guy at the store asked me and I had no idea what the difference was. I think the one I have right now is IDE (it says on the site I posted above) but I don't know much more than that.

My main concern is speed, as I will be using the new one to store movies and it would be better if I could just watch the movies straight from the drive rather than having to copy it onto the pc because the speed is too slow.

Also, as I have a laptop, it would have to connect via a USB port, so I would need an enclosure (or hard drive box), which I am aware of!

So any advice on would be much appreciated

Answer:External hard disk drive?

If you have USB 2.0 you have a max of 480 mb/s. Sata gives you either 150 or 300 mb/s and IDE gives you either 100 or 133 mb/s.

Long story short use Sata because it will use more of the available 480.

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Hi all,

Recently I upgraded my desktop. I purchased a Gigabyte H81M-S ultra durable motherboard. Here are the specifications

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3-4150 CPU @ 3.50GHz, x64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 3493 Mb
Graphics Card: Intel(R) HD Graphics 4400, 1554 Mb
Hard Drives: C: 97 GB (75 GB Free); D: 117 GB (93 GB Free); E: 133 GB (124 GB Free); F: 117 GB (117 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., H81M-S
Antivirus: Quick Heal Total Security, Enabled and Updated

My problem is whenever I'm connecting my transcend external HDD (1Tb) it auto-reads, works fine for a few minutes and then all of a sudden disconnects on its own and reconnects and this keeps going on and on and on until I unplug it completely from the USB port. It never happened with my old desktop. Please help.

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I currently have two external hard disk drives I am having major problems with. One is a SeaGate Free Agent and the other a Hitachi which seems actually to be a Western Digital internally.

Both of them have recently stopped working. When I say stopped working I plug them into the USB port and both of them spin and light up but they continue to spin and never mount or connect properly. I can see the Hitachi is making some connection when I look in syslog but I don't know what to make of it.

I have attached segments of the syslog where the Hitachi was plugged in and then removed. However nothing to report from the syslog when the SeaGate was plugged in or removed.

The Hitachi was plugged in at about 11:03:15secs and unplugged at 11:06:15secs. I plugged it in again at 11:07:05secs and unplugged it again at 11:10.

The SeaGate is under warranty but I am concerned about sending it in with the personal data on it. I have tried using SeaTools suggested by SeaGate but it does not recognise the drive. Are then any other ways I can retrieve the info of this drive or at worst ensure all data has been removed before sending back for a Warranty Return?

The Hitachi is not under Warranty but the supplier has offered to replace it. Again I would like to do everything possible to retrieve the data on it, or at worst ensure everything is deleted.

I have also tried plugging both of the drives into my girlfriend's OLD Sony Vaio but it did not recognise either of them as well.

We ... Read more

Answer:External USB Hard Disk Drive help

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I am looking for an External (portable) Hard Disk Drive for back-up/storage of files on PC - mainly photos, music and movies - looking to spend around c. 50?Not sure what I should be taking into account when looking (apart from memory size) but found this:I am looking for an External (portable) Hard Disk Drive for back-up/storage of files on PC - mainly photos, music and movies - looking to spend around c. 50?Not sure what I should be taking into account when looking (apart from memory size) but found this:click here =1-3Any good? Anything else that others may have come across? Any other considerations I should take into account when choosing?Any good? Anything else that others may have come across? Any other considerations I should take into account when choosing?

Answer:External Hard Disk Drive

Your link didn't work! I have the 120G version of click hereIt is self powered from the USB port.

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My computer keeps refusing to start up. I have to re-install windows each time. Hard disk keeps making a "funny" noise. I have an 80gb hard drive and have used 40gb so far. I want to back up everything incase my hard drive fails. Could I backup to an external disk drive? would I need to install windows on the external drive. or is there a better way to save all my files, downloads, and software? When I bought the PC it came with software already installed and a recovery disk. But obviously I dont want restore to factory settings as I will loose everything. Any advice would be much appreciated.

Answer:backup from hard disk to external disk drive

You could use commercially available back up software like Ghost click here or Acronis click here

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I am trying to access files on a hard drive from a different computer which will no longer load the OS. I have connected the hard drive using a usb adapter. When I plug it in, I get a notice that the device is ready to use, but it does not show up in Computer.

It is visible in the disk manager. There is no drive letter assigned and the options to do so are grayed out. Most of the options in device manager are grayed out, except for 'delete volume' and 'help'.

Answer:hard drive w/ usb adapter- drive shows in disk manager, not computer

Welcome to the forum,

Can you post a maximized screenshot of your full disk management window.

Screenshots and Files - Upload and Post in Seven Forums

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Hi. I tryed to make a system back up but it keeps failing with error code0x80070002) (windows cant find a backup device) went into disk manager and found that my external hard drive that I had plugged in to make the backup on was present and working fine, the strange thing was that i couldnt see my internal hard drive, I did the command promt "devmgr_show_nonpresent_devices=1" this enabled me to see the disk in device maneger but windows was telling me that the disk was not connected to the system? system restore wont work and like a fool i deleated my previous backup image to make room for the new one. I also tryed startup repair and this failed to find any errors, I should point out though that windows explorer shows my internal hard drive, which is the drive my OS is running from but disk manager refuses to show it and i dont get a "show hidden devices" in the view tab either. I also have XP installed on a different partition to run some old stuff i like to use and the disk manager in xp is also hiding my hard drive. any ideas??

Answer:Hard drive hidden in disk/device manager

So which OS do you have Vista or 7? You cannot have both so you should not be in 2 forums.

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I have a Western Digital 250 GB external HD that had been working perfectly until yesterday afternoon. It has been making this repetitive whirring noise *not the clicking noise of death* and it died before I had a chance to copy the data onto another external. When I plug in the USB it makes the connection noise, but autoplay does not come up and it does not show up in my computer anymore. I did look in device manager and disk management and it does show up but it had no drive letter and it says unreadable. (I've attached a screenshot of this)

Is there any way I can recover the data off of it? Should I just take it out of the enclosure and hook it up to a desktop pc?

Answer:External hard drive broken shows up in device manager but not My Computer

It sounds like the drive itself is dead rather than the enclosure. The repetitive 'whirring' noise likely is immediately following the click of death, just the click is pretty quiet on a lot of notebook drives. If yours is a full size (3.5") drive in that enclosure, then perhaps you are right and the click of death isn't occurring.

In either case, its not going to hurt to hook it up internally, because even if it doesn't work you aren't any worse off than you are now.

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I've got a WD My Book external drive which has been working fine for about a year, but now the drive does not appear in Windows Explorer.

Sometimes the drive letter will appear, but for no more than a few seconds. When it does appear you can browse the folders/files on the drive very briefly, but then Windows Explorer completely closes (which seems very weird as even if you unplug a drive that you are browsing I would expect WinExplorer to stay open and just flick back to the C drive or to Control Panel).

Also, when the drive is plugged in, you get the popup near the system tray saying "this is a USB 2.0 and would run faster if plugged into a USB 2.0 port...." but it is plugged into a USB 2.0 port.

- The power light on the front flashes at a constant speed, rather than the sporadic flashing you normally get when the drive is active.
- I'm running Windows XP
- I've tried plugging the drive into a different machine and same thing happens
- I've tried using a different USB cable to connect it.

Basically I'm pretty sure the data is still on the drive but I need a way of retrieving it. Can anyone help, please?

Answer:External hard disk drive keeps disappearing

had similar problem, USB connection on the drive is loose. I pried the metal connections gently back upwards and then it worked,

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I would like to purchase some hardware to back up my PC and was wondering if it's best to go for an external DVD Drive or an external Hard Disk?

Answer:External DVD Drive or Hard Disk for Backup?

External hard drive every time - higher capacity - faster - more reliable.Other possibility - Internal hard drive in a removeable caddy (that's what I use) - same price, but faster transfers, especially on older systems without USB2.

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Hi, everyone. I am a new member in this forum. Hope that you can help me with my problem.My problem is with my external hard disk drive. Once I plug it into the USB port, I can't accces the content of the harddisk drive by double-clicking it on 'my computer'. Instead a window will pop up asking me to choose a program to view the contents ('open-with' menu). I can view the contents by right-clicking it and then select 'open'. I also noticed that on the right click menu, there is 'auto' and 'auto play' function. I have been using the external HDD for more than one year and this is the first problem that I encountered.I have tried formatting the hard disk and use it on other computer and laptop but the problem still persist. Please Help!

Answer:External Hard disk Drive problem

After you open the Hard drive From the auto play menu, can you access it as normal?After this you Still cannot find it in my computer?Ok , after you plug in the hard drive and the auto Run come up ignore it, or close it.Then open Control Panel, go to administrative Tools, open computer managementFind the Disk Manager on the list at the Left.There should now be a List of hard Drives , and CD-Rom's  on the RightFind your USB drive in the List, right click on it, and click Change Drive letter and paths.Then Give it a Drive Letter , and click should now be able to see it in my Computer

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I am running windows XP Home Edition Service Pack 2. I bought a Packard bell Plug & Play SATA hard disk drive, installed it and was using it to store music tracks and photos.
My daughter, needing an extra USB slot just pulled the wire out rather than going through the 'safely remove hardware' option :cry. When I reconnected the external drive, I can connect it on start up but when I try to access the drive (I) by clicking on the item I get the following message:

I:\ is not accessible. the file or directory is corrupted and unreadable

Is there any hope in recovering the 'lost' files? A freeware program would be nice as well!!
Many thanks in advance from my daughter who hopes this may reduce her grounding untill 2009, instead of 2019!


Answer:External Hard Disk Drive Corrupt!!

Go to My Computer right click on ''I'' drive/Properties/Tools then Check Now and tick off both boxes and pray

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I just tried cleaning up my hard drive to conserve resources. I have a Seagate external drive to keep regular backups. Problem is that I've uninstalled several useless programs and emptied out most of the needless documents that wasted space. My HD is 111 GB. I've used almost 70 GB. Uninstalling programs didn't help much. Any suggestions?

Answer:External Hard Drive: Disk Cleanup

My suggestion would be to delete all your system restore points except the last one if you have regular backups on an external HDD.

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I have a Seagate HDD of 500 GB. Recently it was on others pc and has got some viruses in it. I deleted some of them but its still in it, I'm also unable to open any folder. As I open a folder, it says "  Windows cannot find 'G:\.Trashes\b0d49151.pif' . Make sure you typed the name correctly, and then try again.  "I have Windows 8 64-bit OS. Can I get all my data back ?Please help.....Mod Edit: Moved to Virus, Trojan, Spyware, and Malware Removal Logs forum ~~ boopme

Answer:Virus in external hard disk drive

Hello and welcome to BleepingComputer! 
I am Elle and I will be helping you out with your problem. Firstly, you should know that we are working with specific tools which are used to identify the possible threats present on your system so I will analyze the results they produce. 
As a start we need to have some more up-to-date logs than the ones you have already provided. The current state of the files on your system might have changed so we need to get a clear look on that aspect. DO NOT bring any changes to the system except the ones I tell you to as that may produce more damage than helping us. 
If you will encounter a delay of over 2 days from me, please don't hesitate and private message me (link in the signature). 
Do not forget to check your topic periodically and subscribe to it so that you can receive notifications regarding my replies.
Please generate other DDS logs (download it from here if you haven't already) and post them in your next reply along with other changes that may have occured since you last posted.
Thank you very much for your patience. 

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Hi All,Has anybody seen this problem at all, please?I'm using XP Home on a laptop with Drive Image 2002. I've partitioned its disk so I can save an image file to what is the D:drive.I also have a Maxtor One Touch external hard drive and would ideally like to save the image file to it as well as D: - extra security if you like. However, I can't save the image directly to the external drive as Drive Image won't me. I think it can't "see" the drive as it's USB connected.I also can copy the image file(s) from the D: partition to the Maxtor either.The error message says to contact Powerquest about this, but they've been swallowed by Symantec and I can't see any info about this on their site.Any ideas?Many thanksDumfy

Answer:Drive Image & External Hard Disk

Get Acronis True Image 8 Personal, that will. As I have done it with Free version of a Mag CD

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I have a Metal Gear Box hard disk drive (about two years old) which I use with a Mac. I bumped it off the desk by accident and now when I attach it to the computer the external hard drive doesn't show up, the green light goes on but the hard drive doesn't appear on the screen. Help! What do I do?

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i'm using windows xp home.

ihave a WD 1 terrabyte external usb hard drive.

i 'think' it needs checking.

i do the usual tools check now thingy and tick both boxes and agree to having it done on the next reboot.
i reboot and it does bot get checked.
is there a command to make it be checked then and there?
if so what do i type in the box?

windows calls it F:


Answer:Disk checking a big external USB hard drive

Look closely at all the utilities on the Western Digital website... They can be helpful in testing and diagnoses.

Is the WD 1 TB a Green, Blue, or Black... The Green is known as having reliability problems and the Blue is not far behind.

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Hi guys!! I have an external hard disk where I used to keep all my Important data for backup. A couple of times my PC restarted and now wen I plug the same drive again it does not show. It shows USB mass storage device icon in the taskbar but even wen I go to manage it says device not ready. Is it a prblm with my Hard disk or my PC? I tried opening the case of the HDD bt it ws all gud there!! And also wen I plug it in and Hold it in my hand I think the hard disk does not rotate as it shud. Plz help.

Answer:External USB hard disk drive not working!!

put the drive to your ear when you connect it/turn it on and post what you hear..

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I have a Philips External Hard Disk Drive (SPD5420/SPD5430) that recently quit working. I had used it for the majority of the day then all of a sudden the little purple light turned off. I have plugged it into other drives and it still wont work. When plugged into my pc, it says "please insert disk into drive F." I've tried changing the path and that won't work either. Anyone know if i can possibly recover my files from this drive?
Thanks a bunch!

Answer:External Hard Disk Drive won't work

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about an external hard disk drive. I don't know which ones are recommended. I have no specific requirements, but it has to have about 500gb - 750 gb of storage. I don't need to bring it everywhere. What brands are recommanded and which ones are NOT recommended? So it's important that it is reliable and won't easily break down. Also what other things should i consider, is there any software included that may be handy?

Answer:choosing an external hard disk drive

okeee. I had the same query, although I did not utilise Tech Guys, just my own gut feeling. I bought a unit from the local PC shop about 2 years ago.It is Packard Bell 150 gb.I would suggest just buy what takes your fancy.Since that time I have seen the prices drop to a reasonable level were I can now get 1 TB for 100, 500 gb for 50 750 gb 70 these are Freecom- LaCie-Buffalo-Seagate. These are available in the UK, the comapny Inuse has specials when these prices come down again.

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Running on vista
I'm having problems using my external hard drive. When powering up it comes up with two windows suggesting I should run scan disk on the drive. Both the windows pop up at the same time, one behind the other. Running scan disk from either of these options fails to work properly (them seem to interfer with each other)
When booting the PC with the external HD already turned on a going to it in My Com. and using the tools there it gets about 1/2 way through and seems to stall.
I can't seem to run a disk scan on start up for the external drive, only for the hard wired in drive.
Having the disk on in the back ground does seem to interfer with windows operation even without me activly accessing the disk.
I'd rather not scrap the disk as it has a lot of music on which i don't fancy losing. With a bit of mucking about I could pull these files off onto the C: drive, but the external drive seems to stall when doing this 9making the operation less than practical)
Any ideas?

If someone would walk me through running a disk checker upon start up that would be fantablous. I'm running vista upgraded from XP (does this make any difference?)

Answer:Check Disk on External Hard Drive

Sounds like your drive has a bad sector or two. Let scandisk run; when it stalls it means it is hitting a bad sector, so it will go a lot slower, but when it finally finishes the bad sectors will be marked on the disk eliminating the stalling problem. Once this is complete, copy all of the data off of the drive so that you have a backup in case the drive fails later on down the road. Sometimes the drive will continue to run without any further issues for a long time, but if it starts getting bad sectors soon after, then it's probably on its way out.

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I bought a new external hard disk box, and put my old hard disk in it. The old hard disk was formatted with a c: and d: drive, but my soft and windows only recognizes the c: drive, the other d: drive is ignored. Weird. Any suggestions?

Answer:External hard disk, only c: drive recognized

Even disk management ( if you're using XP ) doesn't "see" it?

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hi all,

i would like to ask you a very basic question:

What is the difference between an external hard disk and an internal hard disk mounted on external enclosure?

Is using internal hard disk in external enclosure risky in terms of loosing the data?

Is using internal hard disk in external enclosure reliable to use?

kindly let me know as there is a vast difference in the price of these hard disks. The external hard disk is costing more and if i use internal hard disk in external enclosure price is very much reduced.

my only concern about using internal hard disk in external enclosure is the reliability.

thanks in advance,


Answer:External Hard Disk v/s Internal Hard Disk in External Enclosure

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Trying to find people who have used any of these two applications and are willing to share any helpful info good or bad.


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I have a Samsung s2 1tb external hard drive.

Today when I hooked it up to my laptop it would not load. It will shows local F drive when it usually will say samsung Drive.

A pop up box will then appear stating "you need to format drive"

I know if I reformat it I will lose all my data which I will not do.

When I look in device manager it states that the external hard drive is installed.

I attempted to go through start menu and type cmd then F: and it states "The volume does not recognize this system file. Please make sure all required system drivers are loaded and the volume is not corrupted."


Answer:Samsung s2 external hard drive not loading showing local disk F drive

With the external drive connected, Go to Disk Management (Start > type: "computer" > click on Computer Management > click on Disk Management)

Determine which disk is the external drive.
If the external drive shows here as a healthy volume, Right click on the large box to the right of the "Disk 1" / "Disk 2" lable and choose: Change Drive Letter and Path.

If there is nothing but a grey box or "Unallocated Space" next to the disk number then Right click on the disk number (the box) and choose: Change Drive Letter and Path.

Change the drive letter to anything else > OK.

If you can't do any of the above post back. If you can post a screen shot of the Disk Management window that can help.
Do not initialize the disk or format it or you will lose your data.

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My internal laptop hard drive is a Hitach HTS725050A9A360 and it recently started to get bad sectors. Given that my laptop is under warranty, I decided to ship it to Sony to have it replaced. Problem is, they don't restore data and their service centre is in the US and I am in the UK. So I decided to clone this drive through Norton Ghost 15 to my external 500Gb ST350083 0AS iOmega External USB drive (succesfully) and boot from the external drive until Sony sends a replacement drive.

It can boot, but then restarts shortly after 'Starting Windows' shows up and won't even boot into Safe Mode... so we have two identical installs of W7 on different drives and one fails to boot. Any idea how to get this fixed?


Answer:External Hard Disk Drive won't boot after Ghosting

Hello fatcatsat. Welcome to the Forum.

I have never tried to do what you are doing, but my guess is that Windows is waking up expecting to be in one place and finds itself in another. While installing an OS on an external drive is common, cloning to an external is not the same thing.

You may be able to get it to boot by repairing the MBR on the external's install.
Startup Repair
Startup Repair - Run 3 Separate Times
System Repair Disc - Create

Worth a shot.

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I have windows 10 and i want to dual boot into windows 7, but i want to use my external hard drive as a local disk in windows 7Idk what i did but i went on command prompt and used diskpart and formatted my hard drive into ntfsAnd its taking so long to formatPls help

Answer:How to Make my external hard drive into a local disk

Windows will not boot from an external without a sledgehammer and a full day of tweaking so your wasting your time...

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Windows 10 disk management shows external hard drive twice.
How to fix?

Answer:Disk Management shows external Hard Drive twice

Can we have some screenshot? Which version of Windows 10 are you using? ( To check, press Win+R and enter "winver")

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I'm 90% sure that it shouldn't make a difference, that it doesn't has to be a SATA / SAS internal slave drive for you to create that drive image. But I never create a win 7 disk image on a USB Ext. hard drive before. Has any1 done it? Any difference than creating on a SATA internal drive?

Answer:Can you create your disk image on an external USB hard drive?

No difference.

I've done it with Clonezilla and imaged my laptop's hard drive to an external 2TB hard drive. I booted up into Clonezilla Live at bootup, restored the image to the laptop's hard drive, restarted and booted into the OS without issue.

Probably only difference I have to say is noticeable is the transfer speeds. Internal SATA hard drive probably would have done it faster than a USB2.0 connection to the external hard drive.

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My external hard drive seagate 1TB not showing in my computer and disk management. It happen after I install seagate dashboard. It showing in device manager under disk driver but I can't access this drive. I'm trying to get into BIOS while inserting the external drive but my computer stuck. When I pull out this external hard drive my computer can enter bios and boot up normally. Please help. I got very important data in my external hard drive. TQ very much

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I have all my work files on a portable HD drive which enables me to share my work between my desktop and my laptop. My portable HD drive has to be named D: drive due to the huge amount of special custom templates and formulas I use in my daily work. Unfortunately the software I use is old fashioned so I cannot change the drive letter. Because my old laptop crashed I've now got the new IdeaPad V570 so I was going to change the disk drive letters when it dawned upon me that the Lenovo D: drive is filled with drivers, fingerprint, and One-Key Recovery software which I probably can't change the drive letter on. What can I do?


Go to Solution.

Answer:IdeaPad V570 - I need my external USB Hard disk to be the new D drive

rasj, welcome to the forum,
does drive management show drive D as being a logical drive?
On an U550 I have here I took a look and D was a logical drive, it contains just one folder called Drivers which looks to me like a repository should there be a need, during a support call or something, to roll back to an original driver and also to save a bit of space on the C drive
Anyway, I went ahead and changed the drive letter and haven't have had negative effects; system runs and also re-boots without complaining.
The V570 is not an U550, but my guess is the installation style is the same.

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What size External Hard Drive Disk Enclosure do I need?

My trusty old Dell Latitude d600 finally died on me - the monitor and screen needs replaced and it would be cheaper to buy a new laptop (apparently).

I want to take the HD out to retrieve my stuff - which size of portable External Hard Drive Disk Enclosure do I need? My new laptop is a Dell Inspiron 6000 and the HD looks the same as my old one.

Do I need a 2.5" enclosure (like this one);

or a 3.5" size like this?;

hope u can help! thanks in advance

Answer:What size External Hard Drive Disk Enclosure do I need?

Laptop drives are 2.5".

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Hi, sorry if this has been posted before, but I searched so many threads and none of them seem to apply to my exact situation (they all have the usb showing somewhere).

My usb/external hard drive, isn't showing up anywhere. Not in my computer, disk management, device manager or by doing cmb > DISKPART> LIST DISK. The laptop does make a sound when i plug in the drive however but the autoplay doesnt come up, nor can I find it anywhere. I've also tried switching everything off, tried different ports, checked youtube videos, followed lots of different instructions from so many threads, but nothing is seeming to work.

The problem began when I ran a system restore this morning, I then noticed the usb problem and cancelled the restore (to set it back to before the restore was done) but this didn't work. The problem is also the same with the dvd drive. On device manager both the dvd drive 'link' and a usb 'link' both have yellow exclamation marks next to them. Please can someone help me, I would be so unbelievably appreciative and grateful. I have been searching for hours, trying loads of different things but I just can't figure this out. Thanks so much!!

Answer:USB/External hard drive not showing anywhere (my com, device man, disk man, etc)

Please do not start more than one thread for the same issue.

Closing duplicate.

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i bought a 250gb samsung external hard drive ,when i connected it to the usb port my computer could not detect it either in disk management and my computer ,so i decided to rebot the computer and go to the bios ,i could not also see it in the bios.funny enough my friends computer could easly be seen when connected both in the disk management and my computer

please help me .am currently running windows 7 build 7077

Answer:External hard drive not seen in disk management and computer

USB drives dont show in BIOS.

The USB adaptor may be USB 2 and your USB may be usb1 and as such is having trouble seeing the drive.

Or your USB sockets or drivers are faulty, try another USB device in them

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My external (seagate) hard drive can be detected, but it won't show on My Computer. I tried few options however the device is still not being recognised.

It appears in my device manager. I have uninstalled it, plug my hard drive back. It gets detected, but it still won't appear in My Computer.

It also appears in disk management. It's shows as Disk 1 Unknown, Not Initialised and the right column is blank.

I downloaded the MiniTool Partition Wizard and attempted to recover my data. I completed all the steps expect the last step as I can't right click to give the drive a letter.

I have important unbacked information on this device. Any help would greatly be appreciated. Thanks

Answer:External Hard Drive Not Detecting. Disk 1 Unknown.

Hello Liyah,

Your screenshots are two small to be able to read.

For now in Disk Management, see if you area able to right click on the smaller Disk 1 box in the lower pane, and click on an Online or Initialize option in the context menu. Afterwards, make sure the disk has a drive letter.

Disk - Set as Offline or Online

Hope this helps for now,

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I just recently backed up my desktop PC hard drive to a disk image on a second hdd using Macrium Reflect software. However, since I've never tried restoring this data, I really have no idea whether it will work should it be necessary. Would it be practical to do a 'test' restore to an external hdd (I know these are relatively slow, but it's just a test). I only have about 70gb total including WinXP Pro SP2. I simply want to confirm that the restore will actually work. The external hdd's ultimate use would be to simply host disk images.

Historically, I've only backed up what I considered critical data to a second hard drive. I was willing to reinstall OS and programs on a new drive if it ever became necessary. However, since getting a notebook, I was faced with the prospect of having to restore from a set of OEM recovery disks (WinVista disk not included separately) which would take forever as it installed tons of factory bloatware and other crappy stuff that I would end up having to remove.

I finally decided the time was right to back up both computers to disk images on an external hdd since this seemed a viable solution to avoiding the notebook recovery scenario. The entire purpose of this drive would be to archive disk images from both computers, with my desktop PC's second hdd used to backup the external drive.

This seems like a logical game plan, but am I missing any potential pitfalls? Opinions welcome!

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Please help me clean my external F:/ USB hard disk drive !

I enclose here the attachment from the BITDEFENDER's scan.

It says something is going wrong in F:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP132\A0065702.exe.

What do I have to do ?

System Restore in F:/ is invisible and I do not want to damage this hard disk !

HEEEEEELP guys....

Answer:Heeeeelp me clean my external USB hard disk drive !!!

You did not attach anything. Note BitDefender normally cleans what it finds. However if you have problems that it is finding in System Restore, you need to disable System Restore on this external drive. Then run your scan. Afterwards enable System Restore again.

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Hello, i have a problem with the disk space with my external hard drive.

My external hard drive had 698gb in total.

I wanted to install Linux Fedora along with my windows vista but it said that my hard drives (internal and external) need shrinking to get disk space for fedora. I went to disk manager and i did shrink my internal C drive but it was only 2GB. So i tried it with my External drive but it didnt work.

Now in disk manager it says that the hard drive has 698gb in total but in MY COMPUTER it says that i have 349GB in TOTAL!!! Please help? because i lost lots of space!!!!

Here is an image:

Answer:External Hard Drive disk space problem

What I'm guessing is on the disk management window obscured by the properties window is two partitions on Disk 1. Presumably you've shrunk the original NTFS partition and created an extra partition to install Linux to. You'll need to delete that partition and resize the NTFS partition to use the extra space.

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Please help -

I am experiencing trouble with trying to eject my external disk drive currently.

The situation is that I go to the task bar and go to eject it properly.

All my programs are currently closed - bar Internet Explorer - as I am typing this message.

I am just wondering how you can assess what is using the external hard drive - whether it may be a back up or virus scan.

I have just been turning my computer on then off as I do not wish to loose any information.

I have been told never to just pull the USB cord out

Answer:Safely removing USB External Hard Disk Drive

No , you shouldn't just pull the power. (Though I have before )

Since its a Seagate external, could that be its built in back up service working? The next time this occurs , right click on the taskbar and open Task Manager. See what applications and processes,if any, are open and running.

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Hi i have a 100gig External Hard Drive, and i recently defrag that hard drive... When i turn it on i get a I/O disk error when i try to access the External HD... Can anyone help me? Any way i can recover my hard drive?

Answer:Need help : i/o disk error after defraging external hard drive

Was it unplugged from the USB port accidentally without closing out the USB connection ? ?
Depending on your OS i would remove it from the enclosure; jumper it to slave and hook it up to IDE1 to try and recover the data.

More info.

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I have a Simple Tech Pininfarina 320 GB external hard drive that is no longer recognized by two different PCs, even under disk management. When plugged into the USB, the PCs do try to install the driver, but fails. It is recognized under Devices and Printers as Unspecified and with the information Model-Simple Drive, Category - Unknown, and Status-Software is installing for this drive. The troubleshooter searches for a driver, but does not find one. Basically I get the information that "There is a problem wiht the driver for USB Mass Storage Device. Reinstalling the driver might fix this problem." But I cannot find a driver for this hard drive.

Can anyone steer me in the right direction?

Thanks in advance!

Answer:External hard drive not recognized in Disk Management

The system is telling you that there is a problem with a USB driver, check in the Device Manager for any yellow warnings. Under Universal Serial Bus Controllers you will see a driver for USB Mass Storage Devices, right click and uninstall it then reboot, Windows should reinstall it, or go to the motherboard's manufacturer's site and download and install the latest chipset drivers..

There are two other possibilities, the hard drive has failed or the circuitry in the enclosure has develpoed a fault.

Remove the hard drive from the enclosure and (if you have access to one) hook it up to the internal connections of a dektop PC. Or, purchase a USB Hard Drive Adapter (about ?10) from a computer store or eBay and then plug it into the USB connection on any computer and see if you can then access the drive.

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I am new to computing (took it up when I retired!) and am not sure how to back up the entire system onto an external hard drive. I want to be able to boot from the external drive if main drive fails. Any suggestions would be appreciated

Answer:Backup complete disk to external hard drive

My preference would be for Norton Ghost: click here for a guide.

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Greetings everyone,

I'm having a problem with my external TOSHIBA MK6006GAH hardtrive. When I try to run a checkdisk I'm getting an error "Windows was unable to complete the disk check." Does that mean that my external hard drive is going bad and is there a way to fix this? What other maintenance can I do to correct this problem? Please let me know. Any ideas would help. Thanks again.

Answer:External Hard Drive won't complet check disk

I find less problem from the start, run. Have you tried it from computer management console ?
It is worth trying all these ways, before giving in on a hard drive.
Also you can download the manufacturers diagnostic tools - most from majorgeeks.

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I have a Dell Vostro laptop running Windows XP Home SP/3. I use it for business (ACT database, Oulook, Word, XL, web surfing) and only a little personal use. It is not loaded with junk and I intentionally keep it very lean/clean to minimize possibility of tech headaches that could get in the way of business. I backup data to a flash drive, but having had a hard drive crash several years ago know that data back-up is but a fraction of the issue. The time it takes to reload software is a pain. So, having read many posts here am preparing to buy an external hard drive for back up. I have also read about imaging and that I can recreate my environment via that path. All that sounds excellent, except I don't know how to create a boot disk, what drive to buy, what software to use for the imaging piece, and how to keep it all VERY simple. By the way, I boubght this laptop in Dec. 2007 and have only used 20GB of a 100GB hard drive. That may go up as we bought a new camera that has digital video and I will be using the hard drive to store those images as well. Suggestions, step-by-step stuff, warnings, etc. would all be a tremendous help.


Answer:External Hard Drive & Disk Imaging basics

I would recommend that you purchase "Acronis True Image Home 2010."
It is a very user friendly program that is pretty simple to use for someone not experienced in backup and imaging. You could create an image of your hard drive (cloning) on a regular basis (weekly etc), and use that image (ISO) to restore your hard drive back to the "original" condition in case of a disaster. You'll only need a second drive with ample space to save the image to.

It's also great for when you decide that you want to increase your disk space by purchasing a bigger hard drive.

If you need any assistance using it, I'm sure we could assist you here. Once you have made a couple of images of your hard drive, you will get the hang of it!

I have included a link to the PDF regards!

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My Samsung Story Drive has been working absolutely fine but on plugging it into my PC las night the pc is showing it as Local Disk (f) instead of Samsung Story (F)
On going to my computer I can it there with 57.9gb remaining space and 1gb used up but when I open it I cannot see any files except a single 1kb file called .cm0013
However if I plug it into our TV it picks it up fine and I can see all my files
Any suggestion?

Answer:External Hard Drive (Local Disk Problem)

Try a different USB port.

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Would like to move some thing like total pictures folder from the primary ssd disk to free up space to either a secondary hard disk on the computer or an external hard disk

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My problem is that I have a computer with 1TB internal HDD (C drive) and various programs derive links from corresponding folders in that drive.
Now I wish to run the same programs from my another computer with 500GB HDD (C drive). To accommodate the data I have to attach an ext hard disk with 500 GB to supplemnt the capacity. But the ext hard disk takes the drive letter some E or F and the links for the programs do not work. Is there any way or trick to make the OS virtually recognise or deem the the ext hard disk as part of C drive? .
-Rama Reddy Karri

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I'm currently using a Samsung NP-QX410, and I'm trying to install an external hard drive onto the laptop so that I can backup the data.

The hard drive is a Western Digital Scorpio 750GB
The hard drive enclosure is a Vantec NexStar TX 2.5-Inch SATA (I know it's cheap. That might very well be the problem).

When I plugged in the hard drive into the USB ports (I've tried all of them), the light on the enclosure lights up and I can hear the hard drive spinning. When I look around, I can't find any signs from my laptop that a hard drive has been plugged in (or that anything at all has been plugged in for that matter). After some digging I found out it's suppose to appear in the Disk Management page, then create a partition and do a few other things with it.

My disk Management shows no signs of the hard drive though. All it shows is Disk 0 (the basic disk) and CD-ROM (for DVD's).

To me the problem just looks like I just bought a cheap enclosure, but I'd rather ask to make sure there isn't an obvious step I skipped. If anyone has any ideas I'd really appreciate some help.


Answer:External Hard Drive Not Showing Up In Disk Management

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yesterday when i plug my external hard drive, it was located in the local disk part and not in the removable devices. how can i change it back to removable?

Answer:External hard drive is shown as local disk

What type of Hard Drive is it? Make, and Model.

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Guys please help me to fix my hard disk WD elements 1TB

I have tried so many ways to fix it.. but I got nothing in 4 days!!

I have tried from command prompt " chkdsk /f /r "
the first time I tried it works, but something error occured, and now I can't using that method..
when I tried to using that, just show " cann't open volume for direct access"

my hard disk didn't appear on my computer list, but I can reject it.

and anyway I have tried to using minitool partition wizard, but you all can see that my hdd didn't appear with the volume.. just show up disk 2 with 0.00 GB

Anyone can help me to solving this problem ?

btw, My english isn't good enough..but I hope all of you can understand what I mean

Thanks before.!

Answer:External hard drive disk unknown n not initialized!

Sorry to say your WD Elements is dead and you have tried everything.There is nothing left for me to do, honestly. I would have done the same thing before declaring it dead.. No DIY data recovery is possible. The only option open to you is to entrust it to Western Digital Data Recovery partners in your region. Check with them whether there is any hope of recovering data in good shape.Telephonic consultation is free.

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After about a year of use, this window came up on my screen with a tab in it Perform System Maintenance.I decided to click on the perform tab. It subsequently said that DISK VOLUME ERRORS WERE DETECTED.

I was advised to run CHKDSK and I did so twice over a 2 week period. CHKDSK took ages to finish its 5 stages. It then restarted my computer automatically. When windows fully booted, I ran System Maintenance program again and disk volume errors were still detected.
I subsequently realized that when I disconnected my USB 1 terabyte external hard drive and then booted my computer, no disk volume errors were reported when I ran the Perform System Maintenance program.

Suppose I copy and paste all the files I have on my external hard drive onto my C drive and then reformat my external hard drive. Will this fix these disk volume errors?

Can you please tell me how to best fix these errors in my external hard drive ?

Answer:Disk Volume Errors on my USB external hard drive

I recommend scanning the hard drive using UBCD with the diagnostic tools for your brand of hard drive. It may have bad sectors. I would copy all the data off, if you could before testing just in case the drive is bad. That way, if were to die during test, you won't lose anything.

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Ok... So here is my problem....model:hd2-su2
Lights were blinking for the last few days, it keeps restarting itself.... Now It is empty... and says it isn't even formated. Does this mean I have lost everything on it? If so what happened?

Answer:Rock Mobile Disk :EXternal Hard Drive

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Tried just about everything but I still can't seem to get my external hard drive to show up in my disk management or computer. It say it's installed and ready to use but I don't see it.. only in the device manager and in devices and printers I can see it.. but nowhere else.. I'm working with windows 7 upgraded from windows xp but has be downgraded which was originally windows vista I think.. A friend gave me a computer and I had it upgraded.. can any one help me get my computer and external hard drive straight. Thanks.

Answer:Don't see my external hard drive in disk management or on computer

Check this thread out:

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Hey everyone,
I just purchased a new external hard drive for my laptop. I have a Sony vaio, and the hard drive I bought is a Micronet Platinum XL 500gb. I turned it on and it didn't show up in My computer so I went into the disk management and noticed it was not activated. I activated it and then still nothing.

That was obvious because the drive had not been formatted. So I clicked create new partition and started formatting it. All was fine, it was late so I went to bed, got up in the morning to see how it completed and it said that the format was NOT successful. Now it won't show up in My Computer, nor will it show up in Disk Management. Should I just create a WIN98 bootdisk and format it from DOS, or is there something else I can do?


Answer:External hard drive not showing up in Disk Management

If it won't show up, I don't see how you can format it in DOS.

Anyway, check out Device Manager and tell us more.

Other suggestions:

1. Test your drive on another pc
2. Check your bios settings

good luck

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My Cavalry USB external hardrive has been working fine. Now when I click on the drive to open it, the computer asks me to insert a disk in the drive.
I have Vista on the computer. I have plugged the external hard drive into another computer and it is installed, but when I try to use it, I am asked to install a disk. Hopefully there is answer.

Answer:usb external hard drive asks to insert a disk

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