Computer Support Forum

BSOD keeps coming back

Question: BSOD keeps coming back

hello vista forums again..

i've had a BSOD one or twice a month, everytime i fix it, about 2 or 3 weeks later, it comes back...

what can i do to stop these?

i have attached it as a .zip folder, please advise me on what to do next

Relevance 100%
Preferred Solution: BSOD keeps coming back

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BSOD keeps coming back

No need to double post. You are already being helped by one of our best.

http://www.vistax64.com/general-disc...0183-bsod.html

4 more replies
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Hi, I was wondering if someone could help...I have a recurring problem. I have not installed any new software or hardware, but have been having this problem since day 1.
I got a new hard drive, reformatted it on my laptop (thinkpad 600X), and installed XP. I periodically get BSOD with the same message each time...
The mini dump datafile is below. Could anyone shed some light as to the cause?
I really appreciate it...thanks in advance

BugCheck 100000D0, {81c00010, 2, 1, 80549fb8}

Probably caused by : HTTP.sys ( HTTP!UlIsLowNPPCondition+55 )

Followup: MachineOwner
---------

kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

DRIVER_CORRUPTED_MMPOOL (d0)
Arguments:
Arg1: 81c00010, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 80549fb8, address which referenced memory
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is
caused by drivers that have corrupted the system pool. Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable special pool. You can also set
HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\ProtectNonPagedPool
to a DWORD 1... Read more

Answer:BSOD keeps coming back

Hi .Http.sys is a Windows file, the scene of the crime.If it were me, I'd try the registry edit suggested...but lets's try something else first.Worth reading, http://www.linkroll.com/Operating-Systems-...ptedMmpool.htmlWhat I would suggest is running either sfc /scannow or doing a repair install of XP. A repair install will probably take the same amount of time as running sfc /scannow, but will result in your needing to reinstall critical updates issues since the date the CD used will have been created.Doing either of these...requires a CD that reflects the same version of XP and at least the same level of SPs installed as your system currently reflects.How To Use Sfc.exe To Repair System Files - http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/ How to Perform a Windows XP Repair Install - http://www.michaelstevenstech.com/XPrepairinstall.htm OTOH..you can elect to try the registry edit suggested in the analysis you provided. Since this involves editing the registry, the typical caution goes out to you. Editing the registry is something that can produce unwanted effects, so users are requested to back up the registry before considering such. A good tool for backing up the registry can be found at ERUNT Registry Backup Tool - http://www.snapfiles.com/get/erunt.html .If you are comfortable editing the registry or attempting such, then I would consider that suggestion.Louis

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Relevance 64.37%

So about a year ago I was getting consistent bsods, apparently caused by a conflict between my graphics card and the intel graphics. That got solved by setting my computer to only use the nvidia card and not switch between them. Fast forward to now, after many months and a few updates for both the nvidia and intel chip, no problems until last night when that same bsod happened again. Driver power state failure, bug check code 0x9F, while my computer was on battery power saving mode (it's usually on high performance). Can anyone please shed some light on this ?

Answer:Old BSOD coming back

You know the BSOD posting rules, mate. Follow it .... we will try to have another closer look to your issue. We need to know the changes made there in your system within this time.

And yes, it is the same old issue continuing.

9 more replies
Relevance 64.37%

Hi, I was wondering if someone could help...I have not installed any new software or hardware, but have been having this problem since day 1.
Reformatted my laptop, and installed XP and I periodically get BSOD with the same message each time...
The mini dump datafile is below. Could anyone shed some light as to the cause? I really appreciate it...thanks in advance



BugCheck 100000D0, {81c00010, 2, 1, 80549fb8}

Probably caused by : HTTP.sys ( HTTP!UlIsLowNPPCondition+55 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_CORRUPTED_MMPOOL (d0)
Arguments:
Arg1: 81c00010, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 80549fb8, address which referenced memory
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is
caused by drivers that have corrupted the system pool. Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable... Read more

Answer:BSOD keeps coming back

Hmmm, did you by any chance replace VISTA with XP?
 

2 more replies
Relevance 63.55%

Would you guys help me with this one?

I suspect it has something to do with Bluetooth, it seems to happen when my cellphone was connected before entering sleep state.

I hope I provided all necessary details inside this ZIP file.

Also, another seemingly unrelated issue, my laptop very rarely doesn't find a boot device. I even switched my pretty new HDD for a SSD but the problem remains. I understand that it leads to problems with my SATA interface or something, but maybe you guys have something else to say about that.

Answer:BSOD coming back from sleep

Dump blames 0x7F - see this thread: STOP 0x7F (UNEXPECTED_KERNEL_MODE_TRAP)

Code:
Event[831]:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2011-03-02T16:29:25.000
Event ID: 1001
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: mycelo-lg
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x00000008, 0x90303750, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
Please upload Memory.DMP from C:\Windows to a third-party site (such as Mediafire, Uppit).

Regards...
Dean

7 more replies
Relevance 63.55%

Hello All,
First timer here so bear with me. I have a friend's machine that was infected with various malware and trojans. Used R-kill, Malware Bytes, Avast, etc. to clean the machine, removed a bunch of programs not needed or questionable, and ran CCleaner to remove any unnecessary remnants of what was removed. The system is running fine now but gets BSOD after coming back from sleeping. I can manually go to sleep and wake the machine up without an issue but if it's asleep for a period it will occasionally BS. After pulling the dumps I can see that it was happening before I did anything as there was a dump from the same day I received the machine for repair, just a few hours prior. The issue I'm having is knowing where the issue lies. I cannot see it long enough to read the message. It disappears very quickly. Any help is appreciated.

The tutorial that I received and folder name differed so I couldn't follow it exactly. Zip should contain the files that are needed though.

Machine Specs:
HP Pavilion P2-1113w
Windows 7 Home Premium OA x64
AMD Chipset

Thank You!

Darren

Answer:BSOD Coming back from Sleep

Something is wrong with your Graphics Driver

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed

When did you last update your graphics drivers?

3 more replies
Relevance 63.55%

I been having issues with my AMD radeon HD 6670 drivers, I'm using win 10 pro. The driver isnt up to date since it causes conflict with windows 10.

Ran memtest86 overnight, no issues.

It has something to do with the version of my driver, this issues has happened multiple times before, I always managed to fix it somehow either uninstalling and installing an older version. I cant remember sadly

I ran the verifier before to checevery singlesingle BSOD I was having at the time and managed fix all of them, exept the display driver. Once that was fixed I had no more BSOD, so this new one is completly random-
Honestly at this point I am not sure what else is causing it.

USUARIO-PC-Tue_09_26_2017_230519_17.zip

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? OS - Windows 7
? x64
? Windows 7
? Retail
? Just bought
? 3 weeks
? I5-3317U
? INTEL HD Graphics 4000
? DELL Vostro 3360 Laptop

I should note that i've replaced the original HDD with Intel 520 Series SSD (Prior the windows installation.).
I have checked and i have the latest ssd firmware installed.

Any help will be highly appreciated!

Answer:BSOD When coming back from Sleep

Hi,

All of the attached DMP files are of the CRITICAL_OBJECT_TERMINATION (f4) bugcheck. This indicates that a process or thread critical to proper system operation has unexpectedly exited or been terminated.

Usual causes are a hardware problem with the boot drive, or a device driver has a bug or a critical service was stopped.


Quote:




? Just bought
? 3 weeks




Indicative of hardware failure for sure unless we have a device driver issue. To be 100% sure, enable Driver Verifier:

Driver Verifier:

Quote:




What is Driver Verifier?
Driver Verifier is included in Windows 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (WDM) driver.
Essentially, if there's a 3rd party driver believed to be at issue, enabling Driver Verifier will help flush out the rogue driver by flagging it and causing your system to BSOD.
Before enabling Driver Verifier, it is recommended to create a System Restore Point:
Vista - START | type rstrui - create a restore point
Windows 7 - START | type create | select "Create a Restore Point"
How to enable Driver Verifier:
Start > type "verifier"... Read more

3 more replies
Relevance 63.55%

I get BSOD when computer comes back from sleep mode. I attach the zip from the Diag Tool v4. Thanks for your work!

Answer:BSOD coming back from sleep.

Anyone please help?

4 more replies
Relevance 63.14%

So I've been having this problem for about a week or so now. I bought my laptop first week of May. It came with Win 7 Home and my dad gave me Win 7 Pro x64 so I installed it and it wiped my system including drivers so I had to reinstall all of my hardware drivers from the Dell CD that came with the laptop. It all started either when I tried to get Bluetooth working on my laptop (which I pretty much gave up on, because nothing worked despite the stupid laptop 'supposedly' having it built-in) or when I was trying to get my PS3 controller to work with my laptop. I ended up deleting all instances of Bluetooth anything from my laptop and connecting my controller by USB. I leave this + my wireless USB mouse connected while it's sleeping btw.

For the past few days, whenever I put my laptop to sleep, I'll wake it back up, and for maybe a good 10 minutes, I'll get the sound that there's a device somewhere continuously disconnecting (not even reconnecting), then I'll get a blue screen. This morning while this was happening I went into the device manager and saw that the Microsoft Wifi Miniport Adapter (#1 and #2) both had yellow exclamation marks on them. So I uninstalled them, restarted, reinstalled them, disabled them, and turned off the hosted server (I think it's called?) through some instructions I found online from someone who was having a similar problem. So I do all this, put the laptop in hibernation, wake it up, all seems fine. I put it to sleep, wake it up, but lo and behol... Read more

Answer:BSOD minutes after coming back from sleep

Anything? It just happened again 10 minutes after I came back from dinner. -_-

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Relevance 63.14%

Hey y'all, I haven't had a BSOD for a while, but the last few days I kept getting the same one and I'd like to know the cause. If any of you could look at the zipped minidump I uploaded I would really appreciate it and if you'd have a look at the cause and the solution.
(I have no idea where this BSOD keeps coming from)

Answer:Random BSOD, at one point kept coming back

Got a few more. This is all to the BSOD's. I'm begging you

3 more replies
Relevance 63.14%

A little while ago I posted a a BSOD error, and tried all the things that blueelvis told me to do, however the crashes resumed a little while later. This is the old post Whea_uncorrectable_error . Here is the error file, I hope someone can help
ThanksAttachment 54832

Answer:BSOD, previous problems still coming back

Hi Noogie ^_^,

I am extremely sorry for the delayed response

I analysed your dump files and there are the same drivers present like before. Kindly make sure you remove the below -

1. Corsair Link
2. ASUS AI Booster.
3. Other ASUS Bloatware is still present on the system.

Also, you could have replied to the original thread. I am notified via mail whenever someone replies to a thread in which I have posted

1 more replies
Relevance 62.32%

I upgraded my Toshiba Z30t-A laptop to Windows 10 Pro 64-bit during the last days of the free offer this summer. After running the upgrade in-place on the existing Windows 8.1 installation I then immediately performed a clean install. All devices got drivers through Windows Update and Intel Update Utility.

BSODs have been coming at irregular intervals since then, sometimes two on the same day sometimes two weeks between them. I never had any BSODs on Windows 8/8.1. The most common scenario is that I notice that the computer restarts or has been restarted when I come back to wake it up from sleep.

The most common bugcheck code is 0x0000012b which I looked up to mean FAULTY_HARDWARE_CORRUPTED_PAGE. I ran memtest86 for two days but it didn't find any errors. Also, as I never saw any problems on Windows 8/8.1 I am doubting if this really is the cause...

I hope someone here can help me find what to do next?

Answer:BSOD at irregular intervals when coming back to computer

The 11/3 11PM dump has this in it:

Code:
FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error.

Even though you ran memtest86 (not memtest86+) there could still be memory problems. What I recommend is removing half the memory then running for awhile and see if problems occur. If yes, swap installed and removed memory and test more. Doing this allows you to continue to use the computer while checking memory.

3 more replies
Relevance 62.32%

Hello all,

I recently performed a clean install of windows 7 home premium (64) on my Asus G74SX laptop. I have been plagued by BSOD issues that seem to appear every time I'm away from my computer for more than a few hours. Whenever my computer shows the "resuming windows" screen, it inevitably ends up in BSOD. It is not limited just to that though. If not enough time has elapsed for the computer to go into hibernation mode, and it's only been untouched long enough to lock automatically, it still BSODs. (when I come back, I see that it's on the enter password screen and it freezes shortly after I move the mouse).

When I click check for solutions, there is no response. It just closes the window and nothing happens.

I tried installing my drivers slowly over a few days.. one at a time. It all seemed to be going well, and if I changed something to start making the BSODs happen, I'm not sure what it was. I can't pinpoint the cause to any one issue, so if I need to reinstall windows I'm fine with that.

Thanks for your time and help.

Answer:BSOD every time coming back to computer after several hours

Welcome

Your dumps do not provide any probable cause.

The dump does not provide any information so lets enable driver verifier to rule out buggy drivers.

Verifier puts extreme stress on the drivers, bad ones will cause BSOD. If we change all those drivers we hope for no more BSODs, If you get no BSODs, then its not a driver and we look to hardware. With verifier on your computer may be a little laggy, but actually..its just doing its work.Driver Verifier - Enable and Disable
Information
Driver Verifier runs in the background, "testing" drivers for bugs. If it finds one, a Blue Screen of Death (BSOD) will result; the corresponding dump file will hopefully show the faulty driver.








  
Quote: Originally Posted by Capt.Jack Sparrow


Driver Verifier monitors kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. It can subject the drivers to a variety of stresses and tests to find improper behavior.

Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

9 more replies
Relevance 62.32%

I upgraded my Toshiba Z30t-A laptop to Windows 10 Pro 64-bit during the last days of the free offer this summer. After running the upgrade in-place on the existing Windows 8.1 installation I then immediately performed a clean install. All devices got drivers through Windows Update and Intel Update Utility.

BSODs have been coming at irregular intervals since then, sometimes two on the same day sometimes two weeks between them. I never had any BSODs on Windows 8/8.1. The most common scenario is that I notice that the computer restarts or has been restarted when I come back to wake it up from sleep.

The most common bugcheck code is 0x0000012b which I looked up to mean FAULTY_HARDWARE_CORRUPTED_PAGE. I ran memtest86 for two days but it didn't find any errors. Also, as I never saw any problems on Windows 8/8.1 I am doubting if this really is the cause...

I hope someone here can help me find what to do next?

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Hello,
I have had an increase of frequency of BSODs when trying to come back from system on Standby. It usually wakes up, is okay for a few minutes besides running slow and then crashes. I have attached the mini dmp files to check out. Any help would be appreciated.

Answer:BSOD when coming back from system on Standby - intermittent

Blue Screen of Death (BSOD) Posting Instructions

3 more replies
Relevance 61.09%

Hi. Recently my laptop got an infection. I don't remember what site it was because it hung up my browser before it fully loaded and I had to reboot. I thought I was clean after scanning with Avira and MalwareBytes, but I noticed my google search results were getting redirected sometimes. I've been running a MB scan every few hours it catches new stuff everytime. Also, I get a blue screen of death whenever I try to connect my external hardrive, thumbdrive, or digital camera, and sometimes when I try to open MalwareBytes, but most of the time it works. The blue screen gives me variations of the message:
---
"DRIVER_IRQL_NOT LESS_OR_EQUAL
stop: 0000000d1 (0xe1b07000, 0x00000002, 0x00000000, 0xf5e9dcf1)
---

I did everything in the sticky, and the infections keep coming back. If you can help me out, I'd really appreciate it. Thanks in advance.
 

Answer:Virus keeps coming back, Redirecting search results, Occasional BSoD

Sorry, for some reason the logs didn't show up in my first post. Here they are again.
 

4 more replies
Relevance 55.35%

I've been having a a problem with the back left corner hinge since October of last year I poisted to another board about this problem hving been told that this issue would be passed onto support in my region. I'm currious as to weather I'll hear from these people in this lifetime or the next. I enjoy my Laptop and would like to continue using it but as time goes on it keeps seperating more and more and I have to snap it back into place to keep in together. I'm hoping to actually hear back from someone this time that will be able to help me in fixing this issue.

Answer:Back Corner coming from the back left side by the hinge

@jmb1313

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

1 more replies
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I already posted in How to remove Windows 10 upgrade updates in Windows 7 and 8
In this thread after the starting post from Tookeri other updates that had to be deleted were mentioned. I made a list in post 841
I did not have all these updates on the pc but those that were on it I hid.
Some of them came back and I hid them again.
Now today they are back - with some that I had not seen before.

I made an attachment that shows them and also shows that I hid them again

Will I have to check Windows Update for the rest of my live?????

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Relevance 52.89%

Hello,
I have a problem ,which ive tried to fix serveral times but it keeps coming back.
This virus is located in Systems 32 folder, Pc Cilling 2005 identified it as TROJ_ROOTKIN.N . Ive gone
to safe mode, deleted it, returned to windows and the virus reapeared, wats more it clogs up Pc Cillin, so now under quarantine i have 100+ instances of this virus, and its increasing.
The virus is labelled hpr34k8

Im sure my Hijack Log is fairly clean... -------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 5:27:53 PM, on 14/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin... Read more

Answer:Virus that keeps coming back and back and back, so on

bump, hopefully someone takes notice

19 more replies
Relevance 49.2%

I have done everything to get rid of my recent popups including runings spybot, adaware, microsoft Antispyware, Norton and Pandascan both in regular mode and safe mode. THey keep on finding stuff, but after restarting, they still come back. I have also empties the TEMP folder and cookies and temporary Internet files. I have included a HIJACK this log, hopefully someone can help. thanks.

Logfile of HijackThis v1.99.1
Scan saved at 6:34:55 PM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~3\GHOSTS~2.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe... Read more

Answer:HJT Log because they keep coming back

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Relevance 49.2%

Hi everyone,

i had this fake FBI Virus on a laptop couple days ago, it would not let the windows to boot, not even in safe mode. i got it to clean with kaspersky boot disc, and also scanned it with avg, malwarebytes, avast. send it back to customer, same night he called me saying avast kept picking up something but was not able to remove it! so i picked it up again the next day, scanned with avg & malwarebytes seemed to be cleaned up again, nothing was picking up any viruses. but guess what? this morning i have a text from a custoemr, saying he was locked up out of screen and he was able to get into it, but now avg is picking up something again!!! i asked him if he uses usb drive or external or anything but he said he did not use any of those! PLEASE HELP WITH REMOVAL OF THIS!!!!

Answer:It keeps coming back!!!!

Hello sapikest,
my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.
First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

Before we start, please note:

Please be advised that this free service is typically for home users. We'll help you out this time, but in the future if you are unable to clean a machine via standard methods, then either backup the client's data and rein... Read more

2 more replies
Relevance 49.2%

Hello, after removing numerous malwares, str.sys keep coming back even though i removed it several times.Here's the log, thanks for your help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:22:19 PM, on 7/16/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Toshiba\Utilities\KeNotify.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Symantec AntiVirus\VPTray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Synaptics\SynTP\SynToshiba.exeC:\Windows\system32\igfxsrvc.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exeC:\Program Files\Symantec AntiVirus\DoScan.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program... Read more

Answer:Str.sys keep coming back, help!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Relevance 49.2%

I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

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Relevance 49.2%

I am having trouble getting rid of this BHO object.Everytime I manage to remove the dll and the BHO registry entry it comes back under a different name.I have run Spybot, AdAware and Trend Micro AV.Any help would be appreciated.Logfile of HijackThis v1.99.1Scan saved at 3:17:14 PM, on 04/16/07Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exeC:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exeC:\WINDOWS\system32\fxssvc.exeC:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exeC:\WINDOWS\TEMP\EWE594.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files ... Read more

Answer:Bho Keeps Coming Back

Hello EBurritt, I am SifuMike and I will be helping you. Disable your antivirus program and go here http://www.bitdefender.com/scan8/ie.html and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan". Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer. When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post the BitDefender log.******************Download ATF (Atribune Temp File) Cleaner? by Atribune DO NOT run it yet. Download and install AVG Anti-Spyware 7.5 (formerly Ewido) This is a 30 day trial of the programAVG Anti-Spyware is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG Anti-Spyware will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.1. After download, double click on the file to launch the... Read more

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I can't get rid of this crap - I've ran everything on here that people say. I have SAV installed and up to date, I have SpywareGuard installed, I have ran HJT, I've ran Ewido software, nothing can get rid of this - Everytime I clean everything while in Safe mode and reboot, Spywareguard immediately starts popups saying a BHO has been added (suchs as C:\WINDOWS\system32\wvuvspq.dll) - I click remove BHO, and it comes back over and over...

Someone please help - this has totally destroyed my computer...
 

Answer:Someone please help - These BHO's keep coming back!!

Closing duplicate thread. Please continue to reply here: http://forums.techguy.org/malware-removal-hijackthis-logs/648572-please-help-my-hijackthis-log.html
 

1 more replies
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This is my second attempt at help. I failed my first time and after reading the preparation guide here I am. I tried fixing it myself and loading MBAM and it says I have an infected regestry value, (Trojan.Agent) When I run the MBAM it says my computer must reboot to fix. It does, but then I have the same infection. I am confused, frustrated, and not really sure now what I am doing. Thankfully there are those here that can help...I am humbled.

Here is my DDS.txt
DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 16:10:46.34 on Tue 03/31/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.186 [GMT -4:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
svchost.exe
C:\WINNT\System32\svchost.exe -k netsvcs
C:\WINNT\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINNT\system32\ezSP_Px.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINNT ... Read more

Answer:Not sure what I have...but it keeps coming back

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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I have a PC i believe is infected.
i have run Combofix, it appears to find something and reboot but i am unable to tell by the log what it found.
i think it is still infected because if i run CF again, it says it needs to reboot to continue.
 ComboFix.txt   29.88KB
  5 downloads
 ComboFix2.txt   30.15KB
  3 downloads
 ComboFix3.txt   26.11KB
  2 downloads
 ComboFix4.txt   29.75KB
  3 downloads

Answer:it keeps coming back

Hello cgtrott, I will be handling your log to help you get cleaned up. I apologize for the delay but the forum is very busy and as you can see the logs we ask for are very extensive and take a lot of time to investigate. Please subscribe to this topic. Click on the Watch Topic button, select Immediate Notification and click on proceed.Make sure Word Wrap in notepad is turned off. When copying and pasting logs paste them directly in the reply box only attach logs if asked to. Do not wrap logs in codebox or code tags. It makes it very difficult to read and analyze them. Please paste them directly into the reply box. Do not make any changes to your system until we are through. Fixes are based upon information that is current from your system so any changes can affect our strategy. Please refrain from running any tools we may use without specific instructions.If your operating system is Windows Vista or Windows 7 it may be necessary to right click then choose Run as Administrator any programs we use.Before we begin please check and follow the instructions on How to Show Hidden Files and Folders in Windows Vista and Windows XP and How to show hidden files in Windows 7Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.Please read carefully all directions and instructions. If you are instructed to save a tool to the desktop please save it to the desktop. If you have since resolved the original problem you were ha... Read more

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Relevance 49.2%

hi, i hope somebody can help me. I'm running windows 95 b with internet explorer 5.5 and I keep getting "Error loading C:\WINDOWS\TEMP\se.dll". when I run IE, avg detects trojan horse startpage 16.bd and my start page is now advertising called "about: blank" I've deleted se.dll but it just keeps coming back. I'd appreciate any suggestions. thanx!
 

Answer:se.dll keeps coming back!

it sounds like you got hijacked. this should have been posted on the spyware specific board. follow the instructions on this link below.

http://forums.majorgeeks.com/showthread.php?t=35407 <--
Sticky: READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

g/l - sos
 

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Relevance 49.2%

I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disabled Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Thread closed, please do not post duplicates!
Continue here: http://forums.techguy.org/security/460316-e2g-keeps-coming-back.html
 

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Question: keeps coming back

I keep running scans and it cleans the computer sometimes. I will encounter xp antispyware 2009 and 2008 telling me that my computer is infected. It posts a permanent box on my desktop saying infected and keeps popping up at bottom right by time clock saying infected. I will run anti malwarebytes and it will clean it only if i do quick scan. But then i will run full scan and it freezes so i know it is still infected. And sure enough a few days later it is all back. Please help. I also run cc cleaner and norton but norton freezes too. I have also tried in safemode but still freezes. Thanks Any and all help is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:56:21 PM, on 10/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Inte... Read more

Answer:keeps coming back

bump
 

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Relevance 49.2%

Everytime I run webroots spysweeper It finds a cws threat. I don't understand why it keeps popping up, even after I tell spysweeper to remove it. Someone want to help me....

Logfile of HijackThis v1.99.1
Scan saved at 7:44:30 PM, on 10/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\nvsvc32.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Eset\nod32kui.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\SpySweeper.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
D:\programfiles\MicrosoftAntivirus\gcasServ.exe
C:\Program Files\QuickTime\qttask.exe
D:\programfiles\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\programfiles\MicrosoftAntivirus\gcasDtServ.exe
C:\Program Files\LIUtilities\WinTasks\wintasks.exe
D:\programfiles\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.... Read more

Answer:CWS keeps coming back

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Relevance 49.2%

Here is my dilemna:

I've run Kazaabegone, CWShredder, Spybot and Adware with new updates and reboots in between. I've run Hijack This and removed what I knew to be suspicious files in safe mode. But one:

O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

keeps reappearing on the HJT log after rebooting. I know I'm missing something; just don't know what.

Here is the entire log:

Logfile of HijackThis v1.97.7
Scan saved at 8:04:28 PM, on 2/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\EarthLink 5.0\Con... Read more

Answer:New.net keeps coming back

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Relevance 49.2%
Question: Keeps coming back

Ok guys not sure what I keep missing but the 020 line keeps coming back and changing it name.

I have ran CWS, ewido, Killbox ( and delete after reboot) VirtumundoBegone
Logfile of HijackThis v1.99.1
Scan saved at 11:25:30 AM, on 1/22/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hijack This\TrojanHunter 4.2\THGuard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDae... Read more

Answer:Keeps coming back

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Question: Keeps coming back!

I thought I wiped it off already but it's back AGAIN! And my SpyBot S&D is missing all sorts of components so it's not working right and it's the only one that has found any. The Microsoft one found one and deleted it but SpyBot found 16 but only deleted 2 before running into problems. EliteBar is back also. Help again!
 

Answer:Keeps coming back!

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
After doing ALL of the above you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
 

3 more replies
Relevance 49.2%

I have a problem with pop-up ads that keep on appearing randomly on my computer. I tried using adaware which picked up a lot of them, but they keep coming back later.

Hijack this log (Created with Hijack-this Analyzer)

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Fil... Read more

Answer:Pop-Ups that keep coming back

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

4 more replies
Relevance 49.2%
Question: Back coming off?

My Lumia 640 is quite new and the back plastic panel writing logo is coming off the Microsoft logo has come off and some letters are coming away?
Is this normal?

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2 nights ago i was surfing the next and i starting getting reports such as :

Windows has detected spyware infection!
It is recomended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyware for you
Click here to protect your computer from spyware!

and

Warning! Potential Spyware Operation!
Your computer is making unauthorized copies of your system and
Internet files. Run full scan now to pervent any unathorised access
to your files! Click here to download spyware remover ...

i started getting a lot of popups trying to send me to a site calling cookingluck (f3.cookingluck.com, f5.cookingluck.com, f7.cookingluck.com,
f9.cookingluck.com) i close them before they can finish loading.

Now i didnt do the smartest thing and i downloaded one of the "anti-spyware" things they told me too. "system-defender". well thats about when everything went from bad to worse, shell.dll was giving me hell, wowfax.dll was messing up. The control panel icon also disapeared and anything i tried to do with the system it wouldnt let me..pretty much telling me i didnt have administrative privliges.

So i came on this site and saw the self help page and was looking it over and saw the the "SmitFraud and It's Variants Removal Instructions" section fit my problem to a T, so i followed the steps exactly as they are written. I also got rid of the system defender. When i rebooted into norma... Read more

Answer:It just keeps coming back.....

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
We'll begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix
When the tool is finished, it will produce a report for you.
Please post C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

12 more replies
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I am trying to clean out a co-worker's computer. I have restored to over a month ago and continue to find malware during scans. Any help appreciaded. Have not yet restarted to fully remove. Do I need to kill some files will killbox prior to the restart? Thanks, Jeff

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Scan type: Full scan (C:\|)
Objects scanned: 231065
Time elapsed: 1 hour(s), 11 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Wi... Read more

Answer:ave.exe keeps coming back

Windows restarted for updates while sleeping last night. Running malwarebytes again. Final rid of Hijackthis entries
O20 - AppInit_DLLs: C:\ProgramData\nuvanifi\nuvanifi.dll
2658977195-169558386-357108580-1000

Malwarebytes came out clean as well as a full McAfee virus scan. Hijackthis log appears clean too. With persistance I think I have this cleaned finally. I have both a dds scan and gmer report but don't really know what to look for. I can post these if someone has time to review them. I ran both prior to the windows update restart. Also updated and ran spywareblaster. Pop ups and redirects are gone too.

Partial log of items cleaned.
3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\AntiVirus Plus.lnk (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Windows\System32\co... Read more

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Hey everyone this is the first time I have posted anything but i am having some serious problems. I let my brother borrow my laptop and when i got it back it was infected bad.
I have pc-cillin, Malwarebytes, and SuperAnti-Spyware.
SuperAnti-Spyware seems to clean everything after i scan and reboot but there are two things that keep coming back on the next re-boot.
1. Pc-cillin keeps giving me a waring telling me to close the browser when its not open with the web address of 110/rjsa/select.php?a=6707a0a cd82d9318fa98c6ee396eed8e61fcf4200553e0c95d8b1d81bbda3c1b&b=1001&c=1
2. There is a sys32 file that gets deleted and always comes back on reboot its MoIXWA40.dll
Pc-Cillin tells me this is a trojan.bho and says its will delete on reboot.
please help me this is so frustrating it slows everything down sooo slow.
 

Answer:Pop-Ups keep coming back

Hi, Welcome to TSG!!
Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

 

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I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Three threads are not needed for the same problem.
 

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windows securty 7 keeps coming bak after doing all the steps
 

Answer:it keeps coming back

Please attach the logs from both SUPERantispyware and MalwareBytes. Also run the below and attach the log.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run
 

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Relevance 49.2%

Greetings everyone I need some help.

First off... I have followed all the proceedures listed on the READ ME thread that is asked and I STILL AM HAVING ISSUES.

I have Ad-Aware SE and with the VX add.

I have HiJackThis v1.99 and have followed the steps on that thread as well.

Here is the problem:

I run Ad-Aware everytime I log on, and even in safe mode. It finds beween 8 and 60 items. Mostly Malware and DataMiners. Then once I fix those I rescan and it comes up clean. However, I am still getting pop-ups, I have EnhanceMySearch, and when I log off and log back in... and re-run Ad-Aware I still have 8-60 items that show up and the same problem persists.

Can anyone help and point me in the right direction? It is a major annoyance. THANKS TO EVERYONE IN ADVANCE!!
 

Answer:It all just keeps coming back

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
 

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I uses Vundofix, ad-aware, spybot, xoft, avg, House call, Microtrend, Don't know what to do next? here is my infoLogfile of HijackThis v1.99.1Scan saved at 1:48:37 PM, on 3/22/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\NavNT\defwatch.exeC:\Program Files\NavNT\rtvscan.exeC:\Program Files\Norton Utilities\NPROTECT.EXEC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\NavNT\vptray.exeC:\Program Files\BearShare\BearShare.exeC:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exeC:\Program Files\Yahoo!\Messenger\ymsgr_tray.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.Begin2Search.com/search.htmlO4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\... Read more

Answer:Pop Up's Keep Coming Back

Hello Mhenry, Welcome to BleepingComputer!My name is Nick and I will be checking over your log.Let's get started.You will want to print or save these instructions.Please download Look2Me-Destroyer.exe to your desktop.Close all windows before continuing.Double-click Look2Me-Destroyer.exe to run it.Put a check next to Run this program as a task.You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 1 minute. Click OKWhen Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.Once it's done scanning, click the Remove L2M button.You will receive a Done Scanning message, click OK.When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.Your computer will then shutdown.Turn your computer back on.Please post the contents of Look2Me-Destroyer.txt (it can be found wherever you saved Look2Me-Destroyer.exe) and a new HiJackThis log.If Look2Me-Destroyer does not reopen automatically, reboot and try again.I highly suggest you get rid of BearShare. It is a P2P program which is usually the cause for malware.Read here for more information on clean and infected File Sharing Programs.Click Start> Control Panel > Add/Remove Programs and remove:BearSharePlease note any other programs that you dont recognize in that list in your next responseReboot your computer once more.Please go HERE to run Panda's ActiveScanOn... Read more

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Relevance 49.2%

I've run Ad-awareSE, Trend Micro's housecall, and McAfee. I've also run Ad-aware while in safemode yet I still keep getting these popups and McAfee keeps telling me that " The file C:\\WINDOWS\system32\winupdt.exe was infected by the Downloader-LG trojan and has been deleted to complete the cleaning process. Its' says it repeatedly then stops then a few hours later it'll come back. Here is my Hijack This log:
Logfile of HijackThis v1.99.1
Scan saved at 6:07:30 PM, on 3/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wkogyo.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:... Read more

Answer:They just keep coming back...

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okay, so yesterday i cleaned my pc with "malwarebytes anti-malware and there were like 11 viruses. then i scanned after t, none, so i get up this morning and scan my pc because everything is going SO SLOW! and now i got 10 viruses. can anyone please help? yesterday i had like 2 injections, 2 clickers, 2 malware.packs, and like 6 agents.
heres my log for yesterday: http://pastebin.com/panEZfVS
and heres todays: http://rhymingcolors.pastebin.com/G7gJ51nr
please help. 5 of those kinds ive never seen before :/ please comment below
 

Answer:they keep coming back >:(

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Hot bar I am told is a parasite.That is its a freeby thats seems frindly but in reality is sucking all your secrets.So last night I deleted all trace of it from the system by norton and by Regedit.Tonight it back......What sort of mallet this this need ?

Answer:hot bar keeps a coming back

Please post a HJT log click hereYou may need to post in in two halves because of the 800 word limit.Please double space it by adding a blank line after each line so that it is legible with the site's formatting.

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Oh God help me... these anti-spyware pop ups keeps popping up and i always run a check on ad-aware 6 and Spybot once i see it. But once i connect to the net and open a site, it all comes back again n i haf to scan it all over again.... help please this is real miserable...

Thank you.

Answer:It just keeps coming back...

try manually removing, on www.doxdesk.com there are listings for spyware/parasites.

you could also go to run > msconfig and deselect any programs starting up that you dont recoginse.

also try going to http://www.symantec.com/homecomputing/
at the bottom is a link to a free online virus check, you may have one that persistantly downloads spyware.

and finally ensure you have a firewall and if you have one make sure its up to date. www.download.com has a free copy of zonealarm, thats a good one

6 more replies
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Hello
For many years a succeeded in keeping my computers safe - then, not even a month ago, something surfaced. A Virut thing after I visited an insecure site.
If this can help, a few days before I had for the first time in my pc life installed a downloader program called Flashget-
Well I tried at first to clean up with Spybot and Spyware Doctor (who had not by the way intercepted the hostile item). But the machine had still a strange behaviour so I downloaded some Linux based Rescue CD .iso files (Kaspersky, BitDefender, WebDoctor), burned the CDs and went on scanning without Windows. Those found a wealth of infections by Trojans as well as by the Virut thing, so I kept cleaning and cleaning (desinfecting and/or deleting that is) until nothing more was found.
I then restarted Windows, uninstalled Flashget and installed Avast antivirus. Unfortunately when using my browser I started to get redirected to a "stolnik.net" whatever search I did. Plus Avast began to show infections spreading in the system by a "W32.Vitro" virus. So I tried again with the rescue CDs - Kaspersky found a couple issues but nothing else - and Avast still claiming I have the W32.Vitro everywhere.
At this point I used the VirutCF removal tool by Norton, but to no avail - there is no Virut infection in the machine.
I was beginning to get nervous so I downloaded the Combofix tool, disabled all and every anti-virus and -spyware - as requested - and tried to start Combofix: nothing happens... Read more

Answer:They keep coming back

If you truley have Virut the only real alternative is to do a complete wipe and reinstall. See boopme's post here:http://www.bleepingcomputer.com/forums/ind...t&p=1260380That will help you determine if you have virut, and if you do, what you need to do.

13 more replies
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Can't seem to get rid of the trusted zones, option is disabled in internet tools. I've run spybot, adware and avast but they still show.

Logfile of HijackThis v1.99.0
Scan saved at 10:18:03 AM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.... Read more

Answer:they keep coming back!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Right click on this link http://www.greyknight17.com/spy/De... Read more

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Question: Keeps Coming Back

Can someone please help me with this problem? All my AV programs detect a virus running in my system, but whenver I have it removed, it keeps coming back How can I stop this???


HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:22:13 AM, on 8/25/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Nexon\Mabinogi\npkcmsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\csrcs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.... Read more

Answer:Keeps Coming Back

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

---------------------------------------------------------------------------------------------

If you still require assistance with this issue, please do this:
Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here.
Please attach info.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\rsit\info.txt

Click Upload.

---------------------------------------------------------------------------------------------

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DDS (Ver_09-07-30.01) - NTFSx86 NETWORK
Run by Michael at 19:00:59.98 on Sun 09/06/2009
Internet Explorer: 8.0.6001.18813
Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.765.240 [GMT -7:00]

AV: Protection System *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\System32\vds.exe
C:\Windows\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\mcafee.com\ag... Read more

Answer:virus keeps coming back help!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Relevance 48.79%

I've been getting the Win 7 Antivirus problem every few days lately. I can run a scan with mbam and kill it, but it keeps returning.Any advice?Heres a hijackthis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:48:46 PM, on 1/2/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SavService.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files (x86)\Sophos\AutoUpdate\ALMon.exe
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files (x86)\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
C:\Program Files\VMware\VMware View\Client\bin\wsnm.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files (x86)\Notepad++\notepad++.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\... Read more

Answer:Win 7 Antivirus keeps coming back

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/435844 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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I found a few suspicious files one day while i was clearing up files around in my hd. backupuser.exe_backupuser.exemydocuments.scrrecycled.scrwinzip.pifphoto.scrc:\windows\appatch\lsass.exec:\windows\appatch\crss.exec:\windows\appatch\smss.exec:\recycled.scrand a registry valuemachine\software\microsoft\windows NT\CurrentVersion\WinLogon\Userinit: Userinit.exe,C:\WINDOWS\AppPatch\smss.exe,C:\WINDOWS\AppPatch\lsass.exePrior to posting this thread I have attempted to remove such files + registery value but some of the files and the registry value keep coming back after each reboot. Namely,c:\windows\appatch\lsass.exec:\windows\appatch\crss.exec:\windows\appatch\smss.exec:\recycled.scrAfter exhausting all my options I have come to seek help in this forums.Hope I made the right choice Anyway,I have followed as per instructions from this post http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/but recieved an error regarding the step involving root repeal. Don't know if it affects the scan but just gonna highlight the error.Error - Invalid PE image foundAlrighty then, here comes the big wall of textDDS (Ver_09-10-26.01) - NTFSx86 Run by User at 14:27:22.70 on Thu 11/05/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3326.2248 [GMT 8:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D... Read more

Answer:Infection that keeps coming back

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Relevance 48.79%

Help! I use Security Task Manager and every time I connect on the internet, a fake 'svchost.exe' is being downloaded in "C:\WINDOWS\security." There are also a "kakijigu.dll" and "makezimu.dll" that appear in Security Task Manager. I use Avast and Malwarebytes but since I got this problem, I cannot update Avast, even by downloading the update through "avast.com" and Malwarebytes virus database is being deleted after I detect and remove some virus.

Another problem is that when I switch my modem on(I use a modem for wireless connection) and the fake "svchost.exe" is running, I get and error message on the "svchost.exe" and I cannot connect to the internet, I cannot open any program and the theme changes to Windows Classic.

Here is my DDS log:
DDS (Version 1.1.0) - NTFSx86
Run by Administrator at 10:21:45.17 on Mon 01/05/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1015.536 [GMT 4:00]

AV: avast! antivirus 4.8.1229 [VPS 080723-1] *On-access scanning disabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Alwil Sof... Read more

Answer:Malware coming back

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..Please download ComboFix by sUBs from one of the locations below, and save it to your Desktop.Link 1Link 2Link 3Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.If ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..When finished, it shall produce a log for you. Post that log and a fresh HijackThis log in your next reply..Note: DO NOT mouseclick combofix's window while its running. That may cause it to stall

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Relevance 48.79%

I've tried every spyware program already....

Every time I restart my computer, the programs Cashback, Navisearch, and Webupdate come back. How can I trace the file that reinstalls these programs?

TIA for any help
 

Answer:Spyware keeps coming back....

Can you post a hijackthis log?
 

11 more replies
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I have some sort of malware or virus on my computer. My computer is:
Dell Mini XP Home Edition Version 2002, Service Pack 3, CPU 1.60 GHz, 0.99 GB Ram
I connect to the internet wirelessly.

I have run Avast! scans which found and removed several items. I have used Ad-Aware to remove some items. I have also used CCleaner that removed items. However, the main problem keeps re-occuring. Several times it appeared to be gone, but always came back within one day. It does not appear to matter which websites I visit.

The main symptom:
Websites that I normally go to take more time to do anything, and then a big browser screen with some ad pops up full screen in front. This happens in both IE7 and Firefox. These are sites I am accustomed to go to and have visited daily for months and am fairly aware of their performance on this machine. Some of these sites do not work at all, until I kill some other process. However, there is really nothing extra that is normally running, so I end up killing the Avast! On-Access scanner.
Also when I try to install Malwarebytes, the main mbam.exe is never present, so I can not run this. I am not sure if the malware is preventing normal install of this program.

In the system startup items there is always something like (from CCleaner):
Program:tipejabov
File: Rundll32.exe "c:\windows\system32\biluguki.dll",a
the name of the file varies. It was nonomasu.dll yesterday. it was wituloru.dll the day before.
I susp... Read more

Answer:Malware keeps coming back

Hello these are Vundo (malware)files. Since the malware is affecting your ability to scan let's do it this way.Please download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.2. Restart your computer (very important).3. Download and run this utility. Mbam clean4. It will ask to restart your computer (please allow it to).5. Due to the reboot,you need to run RKill again.6. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.phpNote: You will need to reactivate the program using the license you were sent.Note: If using Free version, ignore the part about putting in your license key and activating.Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.Rerun... Read more

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A windows update called "Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package" keeps coming back after installing it on windows update. I've installed it several times and the update history shows that is was successful seven times already but it's there again after reboot. Can someone give me some advice on what I should do?

Answer:Update keep coming back.

Microsoft Support addresses this issue in this article.
 
When the site opens you will see the option to use the Fix it tool, you can click on this and it will attempt to resolve the problem.  Of you can close the Fix it window and use the instructions below to manually resolve the problem.

14 more replies
Relevance 48.79%

I've been on the phone with Microsoft every day since last Monday.
It started with Norton detecting one trojan but not being able to fix it, and a full system scan found over 100 Adwares. After dealing with not being able to open Windows Exp or Internet explorer, I deleted a trojan and spyware in the registry and got adaware and spybot on the system.

However, I keep having problems. As of yesterday,
I have deleted and found again
/Pribi
Backweb
Kenston
two other trojans and a worm that I don't have the names for, but none of them are new.

While on the phone with Msft this morning, I ran a search for Exe files and found Spite6, Tigger, Backdoor and about 26 others that looked suspicious.

The problem is Norton, PestPatrolAV, AVG, Housecall virus scans are not detecting anything other than Adware, which I can't shake off the computer.

I have installed a new firewall and AV software along with pestpatrol.
I have run Adaware and Spybot and here is my hJT log
Logfile of HijackThis v1.99.0
Scan saved at 6:51:25 PM, on 1/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\Status... Read more

Answer:Have at least 10 trojans and they keep coming back

bump please
 

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I ran CCleaner, then superantispyware, then Malwarebytes and removed the Trojan, I then ran Hitmanpro and removed all it came up with. I then run MB again and the same 4 Trojans keep coming up. Here is the log of MB

Malwarebytes Anti-Malware (PRO) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.06.12

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
edteach :: EDTEACH-PC [administrator]

Protection: Enabled

11/7/2012 8:41:33 AM
mbam-log-2012-11-07 (08-41-33).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 234675
Time elapsed: 7 minute(s), 24 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 4
HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters|DhcpNameServer (Trojan.DNSChanger) -> Bad: (213.109.67.72) Good: () -> Quarantined and repaired successfully.
HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters|DhcpNameServer (Trojan.DNSChanger) -> Bad: (213.109.77.23) Good: () -> Quarantined and repaired successfully.
HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{77D50DC3-0F48-4B2D-99E0-19CCE6892D99}|DhcpNameServer (Trojan.DNSChan... Read more

Answer:TrojanDNSCHARGER keeps coming back

Please follow these instructions:

READ & RUN ME FIRST. Malware Removal Guide
 

1 more replies
Relevance 48.79%

It started with the AntiVirus 2009 pop-in the new firefox tab. So, I installed Malwarebytes and ran the test. It found a bunch of stuff, deleted it, but it all comes back within a day. If I run Malwarebytes again, it finds it, deletes it, but it keeps coming back.

I installed and ran SDFix, but upon reboot it hangs on the finishing. Also, now I get rundll errors upon startup due to this.

Please help! Thanks in advance for any help anyone can provide! Here is my Hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:38:28 PM, on 11/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common File... Read more

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I recently got an 0x80004005 activation error on my XP Media Center 2005 computer. I changed the userinit registry data by using the following link http://forums.spybot.info/blog.php?b=14. It worked for a while but eventually I was forced to do a Recovery install over my current installation. I reactivated, using a real CD key, as I own an official version of XP Media Center 2005. My computer now boots up but the Userinit registry value is always changed after reboot. I used Spy Sweeper 5.5 and Malwarebytes' Anti-Malware 1.35. Upon startup Anti-Malware 1.35 detects the server.exe spyware and then deletes it and after a restart it is back. The Userinit registry value is C:\WINDOWS\system32\userinit.exe,"C:\WINDOWS\server.exe", after every restart even after Anti-Malware changes it back to C:\WINDOWS\system32\userinit.exe, The problem I am having is that after a certain period of time, none of my web browsers can connect to the internet anymore. Using a command-prompt I can ping yahoo.com so I am still connected, I just can't use my web browsers. I have attached the following hijackthis info. Thanks in advance for your help.DDS (Ver_09-03-16.01) - NTFSx86 Run by Ed at 5:13:22.15 on Sat 04/04/2009Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3582.2654 [GMT -8:00]AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)=============... Read more

Answer:server.exe keeps coming back

Hello.You have a nasty infection on board. One of them includes a backdoor.Backdoor ThreatIMPORTANT NOTE: Unfortunatly One or more of the identified infections is a backdoor trojan.This allows hackers to remotely control your computer, steal critical system information and download and execute files.I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I ReinstallWe can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.With Regards,Extremeboy

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Relevance 48.79%

A week ago I got the Win 7 Antispyware virus. I ran a system restore to 3 days earlier, and for a while the computer ran normally. Then, 3 nights ago, the virus came back. Now, even if I do a system restore, the virus comes back in a day (interestingly always around 1-2 AM). It usually begins with a window popping up saying Adobe needs to update, even if I try to exit out of the screen, it just pops up again. Then right after the Win 7 virus activates.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by avkuznet at 14:52:30 on 2011-12-17
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8182.5222 [GMT -5:00]
.
AV: Trend Micro OfficeScan Antivirus *Enabled/Updated* {7193B549-236F-55EE-9AEC-F65279E59A92}
SP: Trend Micro OfficeScan Anti-spyware *Enabled/Updated* {CAF254AD-0555-5A60-A05C-CD200262D02F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program File... Read more

Answer:Win 7 AntiSpyware Keeps coming back.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433026 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Ok, so I scanned my computer with Avast and had some Trojan?s and avast got a lot of them out, although my Firefox Process runs at 100% after about 2 minutes of using the app. So I assume I have some sort of a virus, I scanned my comp with Malwarebytes and it found some and deleted then but other malware viruses keeps coming back. I also did spybot S&D it found cookies, online Bitdefender found IRC-Worm and some other generic Trj's it deleted them, it seems avast did not detect some that Betdefender did, RemoverIT Pro v4 detected lots and could not remove some(list is below), I have Vista 64bit so : RootRepeal screend didn't work. I did what the instructions told me to do and this is where I?m at. What I do most of the time when I have a virus that does not want to go away is I try safe mood scans or boot time scans, i do not have avast pro anymore so i can't do a boo time scan. Safe mood scan detected some of the following below
Avast
Sign of "JS:Downloader-FT [Trj]
Sign of "Win32:Malware-gen
Sign of "HTML:Framer-inf [Trj]
Sign of "Win32:VB-LLP [Trj]
Sign of "Win32:VB-LLP [Trj]
Sign of "JS:FakeAV-AX [Trj]"
Sign of "HTML:IFrame-CJ [Trj]"

These where sign's of the trj or malware, it seems to keep coming back so i can't find the main file infecting my pc. Also these things have got into my windows files.

Usually what i would do at this point would be to back up and reinstall windows, although i have an extra TB hard driv... Read more

Answer:malware and Trj's keep coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.

First Location
Second Location
Third Location

Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this repor... Read more

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Re: elite keeps coming back

I'm stuck in the same trap, but I can't get EliteToolbar Remover v.1.0 to function in my Win XPS2 (I get a DOS 16 bit error message in Windows, ignore it, and after confirming the deletes in the DOS window it still pops up on Spybot running in memory--so it can't be cleared, even with the Spybot run on startup).

I've followed all the instructions on the READ ME FIRST thread (thanks a million, it's very clear and helpful). I've got almost all the crap cleared, so any help getting the last bit out would be appreciated.
 

Answer:EliteToolbar keeps coming back

Re: elite keeps coming back

I gave you your own thread!

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
 

1 more replies
Relevance 48.79%

Ok I have ran both Ad-Aware and Spybot on a cutsomer's PC. I got everything off, or so it looked like. I reboot and there is about 40 instances of adware/spyware that come right back. Mostly seems to be CoolWWWsearch. It repopulates the "hosts" file also. Then I rebooted and ran both Ad-Aware and Spybot again in safe mode. Ran CWShredder, Cleaned the "hosts" file, and cleaned out all the TEMP directories. Everything checks out in safe mode but when I boot into regualr mode, open IE, and run the spyware removal tools it is right back. Also the "hosts" file keeps getting junked up with bad addresses. I clear them out, save the file, reopen it and they are right back! Here is my HijackThis log and also the "hosts" file showing what keeps repopulating it. Thanks...

Logfile of HijackThis v1.98.2
Scan saved at 6:13:01 PM, on 12/3/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\... Read more

Answer:Spyware keeps coming back...

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Problem: about every week, when I open internet, the pages will not load completely, and I can open yahoo email, but individual emails won't open. Also sites like facebook, I can get into, but will not finish loading and can only see parts of it. I can automatically know that there is a problem even before I get on the internet because the icon for internet connection will not be in my tray at all.

Have tried READ ME several times, and it seemed to work at the time, but the problem keeps coming back. This last time, my screen resolution was changed to a bigger font along with the pages not loading fully. I ran READ ME again, and internet is working but my resolution cannot be changed back.

SPECS: Windows Vista
32 bit system
Internet explorer
Aviva Antivirus
Outlook firewall
malwarebytes

logs from READ ME are attached-- couldn't run root repeal, it kept shutting off my computer. Also, could only run the remote Superantispyware and I cannot find the log for it. Thanks for your help!
 

Answer:Problem keeps coming back!

well, I spoke too soon. My internet is not loading completely again after a reboot. The internet connection icon is not in my tray either. Please Please help me!
 

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About two weeks ago I got a google redirect virus which I was able to get rid of with the TDSS Killer. Then a week ago a icon in the bottom right of the screen shows up and then I start getting those fake virus warning messages which I avoid clicking. The next thing I know the internet won't work and I can't run any spyware removal programs. I tried using system restore but it would come back up again after a few minutes. I was able to use another computer to look up information. I booted up into safe mode and checked the lan settings but we have DSL so I don't know if that is why nothing was listed. I made sure all boxes were unchecked for the proxy settings but the internet still didn't work. I downloaded and installed RKill with a usb device with the name iexplorer.exe but whenever I try running it I get the blue screen of death. Didn't matter which mode I was in. Since that didn't work I boot back up into safe mode. I ran HJT and looked for any files listed on different sites but found none that were the same. I even go and try to manually find the files (hidden files shown) but no luck. Next I run an updated Malwarebytes and it doesn't find anything other than tracking cookies. The next things I ran was my CCleaner, Spy Doctor, and Hitman Pro. None of them found anything other than cookies. At that point I'm running out of ideas. Finally I downloaded SuperAntiSpyware and that finds 3 trojans. I remove them and boot up into normal mode and didn't have any signs of the vir... Read more

Answer:Antivirus.net keeps coming back.

Here is my HJT log.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:26:58 PM, on 2/14/2011
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Greg\Pictures\Dani\TDSSKiller\hjackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Intern... Read more

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Everytime i send an email to someone with an aol email it comes back with this error message. (0bviously ive changed the email names)

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

name [email protected]

Reporting-MTA: dns;hotmail.com
Received-From-MTA: dns;mail.hotmail.com
Arrival-Date: Sat, 20 Sep 2003 05:45:33 -0700

Final-Recipient: rfc822;blah blah [email protected]
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp;500 SYNTAX ERROR, COMMAND UNRECOGNIZED
LINE BY ITSELF
ELP
hich
I get this with EVERY email i send to Aol, Im sending thru earthlink and hotmail?
Help me please?
 

Answer:aol emails are coming back?

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hi again i have a virus as above ive run the trend update an fix as im useing pccillin but this stupid virus keeps comeing back any ideas??????thx DW

Answer:troj_revop.a keeps coming back

^

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Last night I managed to remove an Adware Virtumundo problem using HijackThis,VundoFix, CleanUp! and an online scan.
I am now continually receiving a message from McAfee that a Trojan named "Exploit-ObscuredHtml" has been cleaned and deleted. The message has popped up several times, each with the same trojan virus name. Please help me get rid of it for good!

also here is my lates HJT report

Logfile of HijackThis v1.99.1
Scan saved at 4:56:54 PM, on 10/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA... Read more

Answer:Trojan Keeps Coming Back

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Everytime I go to safe mode and get rid of things like viruses (Spybot - Search & Destroy), the virus comes back on the next reboot back into normal Windows. The virus I am trying to get rid of is preventing me from playing WoW, so it must be removed ASAP. Lol.
 

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Hi,
My laptop is infected with some virus: Trojan.Addicker, PWS.VIP, W32.Looked.J (spyware doctor) and KillSec Zlob. Downloader (spybot S&D)...... I found some strange files running on taskmanager: Logo1_.exe, SMSS.exe, svhost32.exe, mh2.exe......... My norton antivirus doesn't detect anything. I tried to deleted them but everytime i restarted, I still found them. Then, I found this forum, did step by step according to the thread: BEFORE POSTING HJT Log . This time I successfully deleted most of them but I still had to log in Safe mode to deleted Logo1_.exe, svhost32 manually. after rebooting, I didn't see Logo1_.exe and svhost32.exe anymore but when I opened an *exe file ( Hijackthis.exe), spyware doctor detected Logo1_.exe again . Then,I scanned my laptop with spybot,norton. They doesn't detect anything but spyware doctor still detects Common Components for Trojans . I don't know what to do anymore, please help me.
Here's my HJT:

Logfile of HijackThis v1.99.1
Scan saved at 22:20:30, on 17/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program F... Read more

Answer:Logo1_.exe keeps coming back

Please help me!!! over the last few hours, each time i click on *.exe files, the zlob.downloader virus and logo1_.exe appear. I tried to delete them but they keep coming back again :( B-U-M-P

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Apologies for coming back so soon for more help..The problem started this morning when I opened up my Laptop..As you can see from the attached photo, I have a black band across the top of my screen.I would be obliged if someone knew what was the cause and how to fix it,
Regards. jud
 

Answer:Apologies for coming back so soon for more help

Check the screen resolution, either use the auto adjust button on the monitor itself or access the display resolution within Windows and check it there. It should match the monitor's native resolution.
 

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So my computer got a virus from a game that I tried downloading. Avast! did a boot scan and got rid of it, but a day or two later, I got messages from Chrome that said I had a virus again, but of course those are usually scams. I did another scan, just to be safe, and Avast! found two items, got rid of them, and ran another boot scan, just to be safe.

Next day, I figured it had to be from Chrome because of the fact that I attempted to download the game from Chrome and was getting odd popups and such but IE wasn't doing that. So I deleted it. My friend suggested downloading Malwarebytes so I did that as well. It found two more Trojans and so did Avast! after a full system scan. Got rid of those as well and found they were gone afterwards.

I can't tell if my computer is infected again but earlier Malwarebytes apparently blocked a couple malicious websites, and since Avast! usually did that when the virus would come back, I ran another scan and found one thing, a YouTubeAdBlocker, I don't know if I wanted to get rid of that because an AdBlocker sounds like something I would want to keep and I heard that sometimes, Malwarebytes finds things that aren't really dangerous, but idk I am not an expert. I tried not to worry about it after that but I just want to be safe.

I am running two full system scans as we speak with Malwarebytes and Avast! to see if they will find anything that way since quick scans didn't find anything (except the AdBlocker again) and... Read more

Answer:Virus that keeps coming back?

Hi,
In order to help you, we need reports generated on your system. Please follow this topic and attach requested reports: http://malwaretips.com/threads/malware-removal-assistance-how-to-get-help.20334/
 

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Hello,
Yesterday my computer started acting up. It said that the Windows firewall was turned off (even though I didn't turn it off) and now it's saying automatic updates has been turned off (even though it's turned on). I've scanned the computer with ad-aware, AVG and my Norton antivirus. I've removed trojans at least three times. However, random IE windows keep popping up with fake antivirus dialog boxes. I'm not sure what else to do. Below is the HJT log. Thank in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:05 AM, on 12/28/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost... Read more

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Hi there,

Below the line is a log file from "Hijackthis" showing my system processes. I have a spyware problem. I run spyware doctor, and many other spyware programs to help get rid of the spyware. But everytime I do a spyware scan, the spyware shows up on the next scan. I have tried running the scan in safe mode, but no difference. Cheers in advance.

-------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 10:44:41 AM, on 9/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\PRINTV~1\pvmodule.exe
C:\Applications\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Common Files\{1421B616-0BB7-1033-0624-050419050001}\Update.exe
C:\Applications\FreeRAM XP Pro 1.51\FreeRAM XP Pro.exe
C:\Applications\Roboform\RoboTaskBarIcon.exe
C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe
C:\WINDOWS\syst... Read more

Answer:Spyware keeps coming back!!!

Please rename Hijackthis.exe

It's currently located at C:\Applications\Hijack This\HijackThis.exe

Rename it from Hijackthis.exe to HJT.exe

Then post a fresh Hijackthis log & tell me what type of antivirus program you have installed

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One of the computers in the school library at work was full of spyware. I was able to remove most of it using Spybot and Adaware but it just keeps coming back. I downloaded HijackThis and removed a number of items but I don't dare remove any more. I'm posting the HijackThis log. There is an R1 item that I keep removing but it keeps returning. After a while some of the other items that I have previously removed come back too.
There is a whole list of junk in Favourites that don't show in Order Favourites and don't respond to right-clicking. I find the whole thing very frustrating and thought I'd turn the problem over to the experts at Tech Support Guy .

Logfile of HijackThis v1.99.1
Scan saved at 13:06:32, on 2005-10-17
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Network Associates\Common Framework\FrameworkService.exe
C:\Program\Network Associates\VirusScan\Mcshield.exe
C:\Program\Network Associates\VirusScan\VsTskMgr.exe
C:\Program\Delade filer\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\Program\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\program\intern~1\iexplore.exe
C:\P... Read more

Answer:Spyware keeps coming back

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Hello. I first found Vundo on Saturday, April 11. I left my email client (Thunderbird) open for a few hours and came back to loads of popups. I tried calling Microsoft, and they assisted me with removal - or so I thought. Afterwards, I installed every Windows update, bought and installed Trend Micro's Internet Security Pro, and started scanning with Malwarebyte's Anti-Malware twice a day, at least. Every day since then I have found instances of Vundo (depending on which I use first, my Antivirus or MBAM). Each day it has a different name, too. It started out with Vundo.H, then Vundo.HGO, and today, I have Vundo.V. Finally, last night I ran a Kaspersky scan, and it found two files that I had never seen mentioned before - a trojan-downloader.Win32.fraudload.edj and packed.win32.Mondera.c. I can't locate these files, and neither can any of the other programs. Here are the requested files: DDS.txt and my Kaspersky log (041609KOS.txt), and the Attach.txt file. Thank you so much for your help.DDS (Ver_09-03-16.01) - NTFSx86 Run by Jen at 12:33:38.40 on Thu 04/16/2009Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.443 [GMT -4:00]AV: Trend Micro Internet Security Pro *On-access scanning enabled* (Updated)FW: Trend Micro Personal Firewall *enabled*============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC... Read more

Answer:Vundo Keeps Coming Back

Please download The Comedian.exe to your desktopDouble click the program to run it. It will only take around several minutes to run.It will do a series of tasks and tell you when each one is finished.You will be prompted to press any key after each stepWhen it is done it will close and exit itself automatically.You can delete The_Comedian.exe once it is finishedNEXTPlease download Malwarebytes' Anti-Malware from HERE or HERENote: If you already have Malwarebytes' Anti-Malware, just run and update it.. Then do a "Perform Full Scan"Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Full Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfec... Read more

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Hello,

I believe I have a variation of the Zero Access Rootkit. It creates a file consrv.dll in the system32 directory. Hitmanpro has detected it and has tried to remove it, but it keeps reappearing.
Other symptoms have included the loss of internet connection (removing McAfee has resolved that issue). The windows firewall and service is completely missing and I have not been able to restore it. If left alone the system becomes unstable and I am forced to do a restore just to get it to boot.
I am running Windows 7 Home Prem 64 bit.
I have run the following without success Superantispyware, Malwarebytes, Spybot, rootkitbuster, Sophos, TDSSKiller, Kaspersky Rescue disk and a few others. All without success

I have attached the log files from DDS adn GMER. Although on GMER it would not let me check off most items (boxes were greyed out, I suspect it was because of the 64 bit OS).

I'm running out of ideas.... help...

Thanks,

Larry

Answer:Another zero access.... just keeps coming back...

Hi Larry! My secret agent name on the forums is SweetTech (you can call me Agent ST for short), it's a pleasure to meet you. I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
... Read more

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hey guys, i have no idea whats causing this but winupdates.exe keeps coming back!
it prompts me every once in awhile saying that the program wants access to my computer and i simply click 'deny' everytime.
but today a friend of mine used my computer and clicked 'allow', and i swear its been popping up 10x as often now and im starting to get worried!

any help is greatly appreciated!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:04:43 PM, on 10/7/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\VMware\VMware Workstation\vmware-tray.exe
C:\Program Files\VMware\VMware Workstation\hqtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\svchost.exe
C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\updatev0.1.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Fil... Read more

Answer:winupdates.exe keeps coming back!

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help...somebody please.
I just removed, with david's help, quite a few spyware files/a toolbar, as well as hclean. Now i get a message saying its back. Not to mention none of my spyware removal programs/norton are functioning properly all of a sudden. Here is my current HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:19:41 PM, on 9/1/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\System32\CTSvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\wdfmgr.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\System32\RunDll32.exe
C:\WINNT\System32\LXSUPMON.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\ctfmon.... Read more

Answer:Help Hclean Keeps Coming Back

blazingeingi - please continue in the first thread we were wworking on..........
Do not duplicate threads
David
 

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For the fourth time in the past few months, I have been experiencing strange pop-ups blocking my use of various programs. Twice, my IT dept. attempted removal of the virus, which looks like a virus warning from McAfee but will not allow removal or the use of the programs it is blocking. This time around it was blocking my use of Internet Explorer and Outlook.

A screen popped up and each time I tried to open the programs it would log a warning in the screen. The screen showed options for removing the items logged, however it would not respond to clicking any of the options and would only go away if I closed it out completely. If I did close it, as soon as I attempted to open those programs again, the warning would reappear. This is nearly identical to the last two or three times I have experienced this, with a couple weeks in between occurences.

I rebooted several times and recieved a pop-up message from Windows saying "Windows has recovered from a serious error." The third time I rebooted, it actually allowed me to open these programs without the warning. The first two times it would not go away. This has happened a couple of times prior, where that message seemed to temporarily fix my issue.

Is this a real virus that is hidden in my computer? What can I do to remove it completely?

Answer:Virus that keeps coming back

Hello can you run an MBAm scan and post a log back .. Let's see what it may show.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top... Read more

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Vundo Keeps coming back

OS:Windows XP, SP3

Hi,
I was forwarded from "http://www.bleepingcomputer.com/forums/t/203107/after-windows-update-multiple-program-errors-pc-restarting-on-its-own/" to post here.... That thread kinda died... anyway...

Over the past month I've found multiple instances of Vundo, and things seem to be getting worse.
Every time I try to clean my system, Vundo keeps coming back - even if I dont do any browsing.
Most recently, i've been experiencing applications freezing (Firefox, McAfee, Warcraft3)
The system has also crashed mid-scan using McAfee several times, but not lately.
I'm unsure if these problems are related to the Virus or other system issues - I figure get rid of the virus first and troubleshoot the rest later.
My system is fairly new (Dec 08), it came with McAfee Enterprise installed. I also installed the free version of Spyware Doctor on my computer.
Neither of which seem to be able to remove the Virus, and at times can not even detect it.

I've started to notice that sometimes McAfee is disabled after restarting the computer; I hadn't changed any settings for that to occur.

I've tried using Malwarebytes Anti-Malware as well as SUPER Anti-Spyware, both of which are doing a better job of finding and clearing traces of the virus (compared to McAfee). Also tried VirtumundoBeGone and in haste, ComboFix.

VirtumundoBeGone found no traces, and Combofix didnt do anything noticable.

Please help!
Let me know if there are any logs or reports you ... Read more

Answer:Vundo Keeps coming back, not sure what to do

Well the best we can do is get an MBAM and perhaps a SUPER Anti-Spyware log to start with.Open MBAM in normal mode and click Update tab, select Check for Updates,when doneclick Scanner tab,select Quick scan and scan.After scan click Remove Selected, Post new scan log and Reboot into normal mode.

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I have S&D and when ever I do a scan I find these 5 DSO EXPLOITS, I constantly delete them but they'll be back the next scan?
Does anyone have any suggestions, I would be very happy
 

Answer:5 DSO Exploits Keep Coming Back

Kemper1989 said:



I have S&D and when ever I do a scan I find these 5 DSO EXPLOITS, I constantly delete them but they'll be back the next scan?
Does anyone have any suggestions, I would be very happy Click to expand...

@Kemper -- Oh - this is a thread in the spyware section -- sorry Kemper (didn't see it)


I read that the DSO Exploits are a "false alarm" and a "weakness" in Spybot. It will keep finding them, I guess, because they're in the system but they must not be a problem.

I have gone into the "advanced setting" of Spybot and gone to the "ignore products" section and FIRST make sure NOTHING is checked. Then, I find the DSO Exploits box and check that. Then Spybot will ignore them and you don't have to worry about "deleting" them ever again or "finding" them again.
 

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Hi

I am working on a friends PC which seems to be heavily infected. The symptoms are they are unable to load taskmanger and msconfig as soon as you select them they disappear. CPU usage seems to be extremely high and so it is difficult to run any other programs. Also there seems to be a lot of traffic when they get on the internet.

I have tried the FAQ and running the latest versions of spy bot, stinger, ad-aware, cwshredder they all seemed to find things which then just reappeared. Even though I ran cwshredder first ad-aware still found lots of coolwebsearch stuff which caused it to crash.

I have also cleaned up the system with ccleaner 1.18 and defragmented the hard drive.

The only way I was able to run Hijack this was in safe mode as other wise it would disappear as soon as I had opened it just like taskmanager.

Any help would be really appreciated.

Kind reagrds

Deitel

Logfile of HijackThis v1.99.1
Scan saved at 17:53:14, on 24/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\userinit.exe
C:\WINDOWS\System32\userinit32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\devldr32.exe
C:\Documents and Settings\Administrator\My Documents\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explore... Read more

Answer:viruses keep coming back

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I have one user that keeps having an issue with the wifi adapter defaulting to a static IP for it's preferred DNS server and I've changed it to auto a few times already and I've updated the WiFi driver but it keeps coming back. Is there anywhere else other
than under IPv4 properties "Use the following DNS server address" I should be checking? or perhaps a registry key that will force it to always stay on auto?

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I am trying to clean this computer and the infection keeps comming back. I have taken the hard drive out and scanned it with Panda Scan in another computer, ran supperantispyware and cleaned all files that if found. When I plug the computer back in AVG keeps finding this file in the sys32 folder. I checked the host file, i have cleaned all temp folders, I can't even run malwarebytes, or supperantispyware on the computer once it is on.
This is the file that comes back everytime I remove it using another computer.

D:\Windows\System32\UACclsxavmiqi.dll
clean hijack report:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:48:32 AM, on 8/30/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sfbay.craigslist.org/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.c... Read more

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here is the log:

Malwarebytes' Anti-Malware 1.34
Database version: 1823
Windows 5.1.2600 Service Pack 2

3/5/2009 9:18:09 PM
mbam-log-2009-03-05 (21-18-09).txt

Scan type: Quick Scan
Objects scanned: 65386
Time elapsed: 2 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\meI6qj75.dll (Trojan.Agent) -> Quarantined and deleted successfully.

Answer:trojan keeps coming back!

Please print out and follow these instructions: "How to use SDFix". When using this tool, you must use the Administrator's account or an account with "Administrative rights"Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.Please copy and paste the contents of Report.txt in your next reply.Be sure to renable you anti-virus and and other security programs before connecting to the Internet.-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

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hello

I have a virus Worm_RBOT.BCQ found on file C:\windows\system32\micront.exe

I have followed to the letter the removal instruction by Trend

I have deleted the file, deleted all Registry reference to this file, deleted all temp files and Bin , all in safe mode..

The virus seems to have been deleted. but when I connect to the net, after a while , virus is detected and all is back to square one..

Please Help!! how can I get rid of this Virus forever....

Thanx
Jadan
 

Answer:virus keeps coming back

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I have the malware/adware tojans that keep coming back. I have ran Malwarebytes-anti malware program, spybot, and avg which I just downloaded. See my hijackthis log below.

Thanks for looking and any help you can give. Lori

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no na... Read more

Answer:Viruses that keep coming back!

I have also noticed that I can not complete my downloads.....I have had to download on a different computer and save to a flash drive in order to get any program.
 

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