Computer Support Forum

In Safe Mode, msconfig won't allow normal startup

Question: In Safe Mode, msconfig won't allow normal startup

I'm running Windows 8.1x64. I booted to safe mode today by changing the boot options in msconfig.exe. Now, msconfig won't let me change back to Normal startup, and I'm stuck in safe mode. When I check the Normal Startup box under the General Tab in msconfig and hit OK, I receive this message:

"System Configuration cannot save the original boot configuration for later restoration. Boot changes will be reverted.

"The system cannot find the file specified."

No file is specified.

I've booted to safe mode on other occasions but never have experienced this problem. Windows 8.1 has been running normally with no problems. The reason I went into safe mode is that a non-bootable drive has disappeared from Explorer and I wanted to see if it showed up in Safe Mode.

Relevance 100%
Preferred Solution: In Safe Mode, msconfig won't allow normal startup

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: In Safe Mode, msconfig won't allow normal startup

Hello John,

You might see if you may be able to use one of the options in the tutorial below to boot back into normal mode.

Safe Mode - Start Windows 8 in

3 more replies
Relevance 97.17%

anybody know what i can do?
 

Answer:Why does msconfig shut off in normal mode but not in safe mode?

7 more replies
Relevance 94.71%

i accidentally downloaded and installed program that was malware/virus. ive tried using comodo and malware bytes to try and remove it but with no joy. I found a few recommendation for this site so proceeded to go through the steps in the read me first thread in the malware removal section but after completing the "set msconfig to normal startup mode" every time i try to log into windows i get BSOD, what shall i do next?
 

Answer:msconfig set to normal startup mode and now bsod on log in

k i restarted in safemode and changed it back to selective start up. I looked through my start up items and noticed an item remaining from previous AV software for a location which no longer exists. and with that disabled my pc starts up fine.
 

7 more replies
Relevance 89.79%

Hello, I'm hoping someone would be able to help me resolve this so that I can avoid having to reinstall Windows. Here's the situation: my laptop suddenly cannot boot up anymore; it usually hangs when the "Please wait..." dialog shows up with the text "Windows is starting up...", but sometimes it goes as far as the login prompt, then hangs after I enter my credentials and press Enter. When it hangs I cannot even move my mouse cursor. I can only think of two things I did out of the ordinary that created this mess:
I installed the driver for the Turtle Beach AudioAdvantage Micro USB stick audio card before my PC started hanging. However, after I installed the driver I was forced to reboot, and my computer rebooted just fine.
I closed my laptop's lid to put it in sleep mode while MyDefrag (formerly JkDefrag) was running. I have done this in the past without any issues, but this time when I exited sleep mode my computer was hanging, so I forced a reboot. This trouble started after I rebooted.

I am able to boot up in Safe Mode, but not Safe Mode with Networking, which leads me to think that maybe some network related drivers got corrupted. Some more info on my setup:
I have Windows XP Pro SP3 installed (v5.1.2600)
I have Avira AntiVir and Comodo Firewall installed
I am not using Hibernation
Audio: SigmaTel STAC9751
Graphics: Intel 945 GMS
Chipset: Mobile Intel 945 GMS Express
Netcard: Realtek RTL8101L
Wifi: Intel PRO/wireless 3945

Update 1: ... Read more

More replies
Relevance 89.79%

Windows XP will freeze after about 10-15 seconds after starting up. I cannot move the cursor or right-click. I have no other choice but to hold down the power button and shut down. However, it loads OK in Safe Mode. Where do I go from here to fix this?

Answer:Windows XP freezes on startup in normal mode, but loads OK in safe mode. What do I do?

Arrrgh! Now when I go into Safe Mode none of the icons appear, and I can't see the Start menu! It's a totally black screen except for "Microsoft ® Windows XP Build..." and "Safe Mode" in the four corners. Please help!

24 more replies
Relevance 89.38%

Okay i got a virus some how dont know how that really isnt relevant surpisingly.
i noticed it because avg picked it up and i then qaurentined it.
afterwards i used Four diff AV programs just to verify it precense.
All three found it in the exact same place under the same name and all that.
so i rebooted in safe mode, and proceeded to delete it.

I deleted the actual file, which was annoying like usual...
i had to right click on the .dll and go to the properties and remove all the permissions.
Very pety and frustrating... anyways after i deleted them,

I ran the same Four AV programs and they picked up nothing.
then i ran a specific scan with avg, only in the "system volume information folder"
i would have deleted it from there it manually, but it take like an hour,
to go through all the CMD crap, and changing variables, anyways..
it picked it up in there as i hoped it would, i then deleted it from there

afterwards i defragged my whole machine to make sure there wasnt pieces of it anywhere
after the defragging was done, i scanned again w/same 4 AV programs & found nothing
OBVIOUSLY it was gone lol.
i rebooted the system and let it boot up normal this time

when it started up in normal mode after i did all of the above it seemed pretty happy...
keyworrd there "seemed" i waited a lik for the startup programs to load.
gave um a lil extra time just in case i clicked on my computer for the first thing
i was gonna check C:\Windows\sy... Read more

Answer:freezing at startup after logon in normal mode (not safe mode)

im not going to bump this yet,
but i really need someones help i have to already explain today now why i am a day behind on my paper,
i really dont want to have to explain to my of a professor why i am two or three days behind, for obvious reasons something along those lines lmao

3 more replies
Relevance 89.38%

I am having an issue where my computer will start fine in normal mode, but if I try to go into safe mode, it goes into startup repair mode.

Windows 7 Home 64bit, Lenovo desktop. Webroot Secureanywhere.

A little bit of background: OPENVPN was giving me a lot of messages like, "TCP: connect to [AF_INET]109.73.164.47:443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive". Contacted my VPN provider regarding this, they questioned where that IP address was coming from because it was not theirs. The IP address is this message would sometimes change, but according to WHOIS all were registred to:

OrgName: RIPE Network Coordination Centre
OrgId: RIPE
Address: P.O. Box 10096
City: Amsterdam


I have no idea personally who this is. Ran the widely accepted malware scanners (Malwarebytes, Superantispyware, Rkill, Adwcleaner, Combofix "feel free to scold me...", and I think some rootkit scanners) found Somoto PUP, which I seem to have removed. OPENVPN ceased giving me the "system tried to join a drive" messages.

I want to run Malwarebytes in safe mode to make sure the infections are gone, but every time I F8 and select SAFE MODE or SAFE MODE WITH NETWORKING, the computer goes into STARTUP REPAIR mode. I have not selected the RESTORE option, but selecting the REPAIR option just results in the computer hanging and I have to force power off the computer.

Tried googling for this issue, but all I fi... Read more

Answer:Starts in normal mode but safe mode goes into startup repair...

Run the tool below

Farbar Recovery Scan Tool


64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file



   Note
The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt


Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

4 more replies
Relevance 89.38%

I had this machine built just over a year ago, and only had occasional crashes (no particular activities seemed to generate the issue). About 2 months ago the crashes became more persistent, and upon restarting the machine would have trouble loading normal mode. At the screen that reads "welcome" the spinning wheel would simply freeze, and the computer would lock up. As this problem persisted the computer would either automatically reboot itself each time, or crash into a BSOD and run a dump. I can, however, start it in Safe Mode without issue.

It had been running the same install of windows 7 ultimate x64 until a couple of weeks ago when I attempted to reinstall. This solved nothing, so I reinstalled again, this time deleting the partitions and formatting the drive. Again, the problems persist. I'm inclined to think they're hardware related at this point, but I'm in no way an expert.

From the most recent BSOD:




Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009500010
BCP2: FFFFF880108EAF10
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


My system stats:
MB - Asus P6X58D-E
CPU - Intel i7 950
RAM - 3 x 2gb Kingston HyperX DDR3 1600 SDRAM
HD - Western Digital 640gb 7200 rpm SATA 6gb
Vid - EVGA GeForce GTX 460 ... Read more

Answer:BSOD during startup for normal mode. Can only start in safe mode.

Look at Computer lags every couple seconds

Try the following:
1. Download and install Driver Sweeper
2. Download the latest driver for your display card
3. Click Start Menu
4. Right Click My Computer
5. Click Manage
6. Click Device Manager from the list on the left
7. Click the + next to Display adapter
8. Right click your display/graphics card device
9. Click Uninstall
10. Check the box to Delete driver software for the device
11. Click OK
12. Restart your computer in safe mode
13. Run Driver Sweeper, select display card manufacturer's drivers, analyze, clean
14. Restart your computer
15. Install the latest drivers

Update to SP1Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site
Links to Service Pack 1 (SP1) and preparation for SP1 courtesy of JMH

Also, it appears if it is hardware, it is probably your graphics card. Recommend trying a different display card and seeing if it resolves the issue (borrow one from someone if you can since buying one and replacing the old one may not fix the problem and may be a waste of money).

Edit: I know you may not be able to do all above steps in safe mode, but do what you can.

6 more replies
Relevance 87.74%

Hi,

I'm having some trouble starting Windows. First I was having trouble with booting into safe mode so I done some Googling and I found this page and tried it http://answers.microsoft.com/en-us/...indows-7/0489243d-de4b-44c3-8fb3-d9599ae30b08 now not only can I not start my PC in safemode but not in normal mode either, with checking the option for safe mode in msconfig it now keeps trying to start my PC in safe mode over and over again. I also cannot start my PC with the last known configuration.

I tried repair my PC with my DVD but that cannot fix it. There is no system restore point or recovery saved.

I really need help can anyone help me?
 

Answer:Cannot startup pc in normal or safe mode

7 more replies
Relevance 87.74%

Hi all, looks like a good forum here, hoping I can finally find a solution...

This has not been a week that's made me much enamored of Vista.

In order to troubleshoot my parents' Vista PC after their wireless
mouse/keyboard suddenly stopped working after 4/9's automatic updates, I had
to a do a system restore from Safe Mode. Their corded USB keyboard we got to
work (along with a PS2 mouse) to do the fixing wouldn't work using the
F8-method to get into Safe Mode, so I had use MSCONFIG to force a safe mode
boot.

The system restore worked, and I've disabled automatic updates until MS
comes out with a fix for the apparently widespread original problem, but now
I'm stuck with a very frustrating situation.

My parents' computer will only boot up into Selective Startup (which leaves
some important things such as graphics drivers unloaded) or into Safe Mode.
Within MSCONFIG, when I choose "Normal Startup", it automatically checks the
"Safe Mode" Box in the boot tab, and when I uncheck that box, it
automatically selects "Selective Start" on the previous tab. (I've tried
hitting apply on each of the tabs, but it doesn't help).

I've found a few other threads with this same problem across the web, but
never found a solution. Can anyone help?

Thanks very much.
 

Answer:Solved: MSCONFIG - Stuck in Safe Mode/Selective Startup

6 more replies
Relevance 86.92%

I'm trying to resolve an issue(remotely, I'm in California, he's in Kentucky) that my father-in-law is having with his computer after Norton tech support jacked his system, trying to fix his norton install.

I'm not entirely sure what all was done with the system, but I am currently trying to get his wireless card reinstalled, so that we can connect the system to the internet.

After a little digging this system is using a trendnet TEW-441PI wireless adapter. I had him download the drivers to a thumbdrive, copy them to the system and install them. The installation wizard fails because of an issue with windows installer service(We searched for the error, and found another helpful post from this forum), this seems to stem from the fact that the Windows Installer service is not running(According to msconfig services tab).

I had him try to start the service using: "net start MSIServer" on an elevated command prompt, but it fails saying that the service cannot be started in safe mode.

To make sure this process had been going smoothly, I was watching over his shoulder through a hangout session from the other machine, and I can confirm that no safe mode prompt appeared, and the startup appeared as normal as any boot.

After additional searching, I found vaguely similar issues that were resolved either by selecting normal startup under the general tab(his system already had normal start selected), and by unchecking the "safe boot" box in the boot tab(which was a... Read more

Answer:Windows 7 is in safe mode, even though it's using normal startup.

It is normal for many Services to be stopped as WIn7 sets most to Manual on fast triggers which is the key improvement that makes it lightweight and the best Windows yet. And you do want all msconfig>Startup and >Services (after Hiding All MS Services) disabled except a lightweight AV like MSE or Avast, no more.

What I would do is plug in the ethernet cable which may well load its driver and get connected so you can troubleshoot hands-on the wireless adapter. If it doesn't load the driver then enable Automatically get recommended drivers and updates for your hardware (Step 3) to check again. If problems persist getting connected right click the System Tray Connection Icon to Troubleshoot both adapters which will identify the problem.

Once online run all rounds of Important and Optional Windows Updates with reboots so that WIn7 has the drivers it wants, all performance and security patches are in place.

If Win7 won't run an Aero theme from Control Panel>Personalize type Aero in Start Search box to run the troubleshooter to find out why. The most I'd edit Visual Effects on low resource machines is to disable animations, sliding, fading, dragging intact and selection rectangle from the Visual Effects shown in Optimize Windows 7 - Windows 7 Forums

9 more replies
Relevance 86.92%

In The driver file there is a sptd which I've renamed to stpd but I still can't boot in safe mode. Normal boot doesn't work

Answer:can't boot to XP safe mode & Normal startup

You cannot start Windows XP in Safe Modehttp://support.microsoft.com/defaul...How to perform an in-place upgrade (reinstallation) of Windows XP

2 more replies
Relevance 86.92%

Hi, I've been having some issues with a very sudden slow startup after removing some viruses from my computer. I'm running windows XP with media edition 2005 SP2 and sources of this startup issue may be related to the following other issues I have found:

1.) Cryptographic service error 1068: dependency issues

2.) Missing taskbar (managed to fix this error somehow, although there is still no taskbar showing in safemode)

3.) Attempts to download windows updates fails due to crpytographic service error (clearly due to issue 1)

4.) System Restore is very buggy and unuasable

5.) Cannot copy/paste files anywhere

6.) In Administration Tools cannot adjust startup properties of any services

7.) Cannot enter Help and Support by any means

8.) Search Companion does not work

9.) Computer does not read printer or USB audio headset anymore

I've found solutions to similar problems here and there while browing help forums but all have been to no avail! Any input would be greatly appreciated
 

Answer:XP slow startup in normal and safe mode

Your PC might still be infected. So please post a topic in the security forum, and explain ur problem, and post a HiJackThis log there. An expert will guide you then.

Meahwhile, you can scan with antivirus(which i think u did), and some good antispywares. Some antispywares are SuperAntispyware, Malwarebytes Antimalware, Spyware Doctor Starter Edition. Download them, update them and run scans. Hope ur PC will be rid of virus/spywares.
 

1 more replies
Relevance 86.1%

currently xp is giving my a problem of when i try normal startup it gets to the splash screen then flashs a BSOD at me to quick for me to read then restarts...i cant only get it to work by starting in safe mode. this started after my psu died and while waiting to get another one i put the hdd in an old 2003 dell and installed a few drivers so i had a semi working computer...ive done a system restore in safe mode but it hasnt changed anything...ive tried to disable auto restart but cant find the option for it where its supposed to be...im out of ideas here...o ya and its not creating dump files...the last one i have is from march 28 and that was way before any of this

Answer:BSOD during normal startup only starts in safe mode

Are you using the following method in Safe Mode to disable the automatic restarts?Start> right click on My Computer> Properties> Advanced> Startup and Recovery. Under startup and Recovery click on Settings, uncheck the box in Automatically restart under System failure.What is the make and model of this computer?What is the model of the Dell that you took the PSU out of?

18 more replies
Relevance 86.1%

so i have my computer (HP laptop) with windows 7 home premium, setup to auto update everything. i selected that option when i had to do a system restore from the recovery discs back in july. managed to save all my data, and create the 4 discs. been going well. a week ago, it auto downloaded a windows update that would freeze the computer at installing updates. so i went in under safe mode, and did a system, restore to prior to the update. forgot to turn off the auto updater. it re-downloaded the auto update, and froze it again. this time when i did the system restore, it did not apparently work. ive tried it 4 or 5 times now. it will state that the system has restored, and allow me to type in my passowrd, but then hang at the welcome screen with the circle. sat there for about 24 hours this time. never moved off that screen. it boots quickly and operates fone in safe mode.

so what do i do?

im a mechanic, not a computer guy, so please keep the explanation simple. id prefer not to have to salvage all my data off thsi thing again to do the 4 disc deal.

thanks
Michael

Answer:windows hangs on normal startup at welcome, but not in safe mode

You are supposed to be able to uninstall updates.
Open the "Start Menu"
Type "Installed" in the Search box (no quotes)
Select "View installed updates" in the results
Sort by "Installed On"
Right click on the update you wish to delete
Choose "Uninstall"
Click on thumbnail for a larger picture

1 more replies
Relevance 86.1%

Seeking a solution to the problem with this:
DVD drive is powered off, Lenovo X230, Windows 8.1 64 bit
and found that in the safe mode (minimal), the problem does not exist.
For trouble I decided to try other options of safe boot to have further information.
After restarting in safe mode "?ctive difrectory repair"', I can not turn back to Normal Startup.
I see only pure blue screen with only one button with restart and shut down, there no any key on the keyboard who work, left click not working too. And I can not access to msconfig and startup manager to change this setting.

But I have a bootable disk and I can edit registry but I do not know what do I have to do to get back Normal startup.
Please, help me! Thank you all in advance!
Excuse me for my english.

Answer:After Safe mode I can not turn back Normal Startup

With your boot disk you get it to boot normally ?

Safe Mode - Start Windows 8 in

If so see picture:

Post back with results please.

4 more replies
Relevance 86.1%

My computer starts in Safe Mode without issue. Unfortunately, normal start-up is extremely slow and unresponsive. Any help that is offered is greatly appreciated!

Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 12/15/2014
Scan Time: 5:10:21 PM
Logfile:
Administrator: Yes
Version: 2.00.4.1028
Malware Database: v2014.12.15.05
Rootkit Database: v2014.12.14.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Todd
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 323602
Time Elapsed: 28 min, 29 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)

(end)

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.17420
Run by Todd at 17:48:20 on 2014-12-15
Microsoft Windows 7 Enterprise 6.1.7601.1.1252.1.1033.18.3572.2238 [GMT -5:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
==... Read more

Answer:Safe mode works well, normal startup is very slow

Welcome aboard

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

======================================

Download RogueKiller from one of the following links and save it to your Desktop:

Link 1
Link 2
Close all the running programs
Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deletin... Read more

29 more replies
Relevance 86.1%

Hi,

Vista SP2, had a Malware attack and the Laptop shutdown.

I can no longer reboot into normal mode BSOD just after Ctrl Alt &Del apprears and it will only let me reboot into safe mode.

When I run Malwarebytes in Safe mode it finds Adware.MyWebsearch Registry entries, but on each reboot they are stll there.

When starting in Normal Mode I get a BSOD STOP:0x0000008e error just after the Ctrl, Alt & Del screen comes up.

Tried last known good from F8 and still the same.

Any ideas?

Answer:BSOD on normal startup, Safe mode OK, after Malware

With the information you have provided I believe you will need help from the malware removal team. Please make sure that you read the information about getting started first.Then start a new thread HERE and include or required logs.Including a link to this thread will be helpful. Good luck and be patient. Help is on the way!

2 more replies
Relevance 86.1%

My laptop crashes at the point when the colored dots converge in normal or safe modes, then it breifly shows the BSOD & restarts. I have tried all of the following. Startup repair-including restore which doesn`t show any restore points just restore from saved image which i do not have. Removed drive and carried out chkdsk and sfc /scannow no problems found. When plugged in to my other laptop all files on the drive are visible. Reinstalled the drive ran system repair could not fix, I entered int other tools run command prompt selected D:
entered - bootrec.exe /fixmbr successful - bootrecexe. /fixboot successful - bootrec.exe /rebuildbcd successfully scanned windows installations 0 the operation completed successfully.

Any help would be appreciated. Mick.

Answer:BSOD on windows 7 startup normal & safe mode

Hi ,

Follow this tutorial and select Disable Automatic Restart on System Failure that way it won't restart
right away and you can snap a picture of the BSOD.
Advanced Boot Options
Upload it here.
Screenshots and Files - Upload and Post in Seven Forums

1 more replies
Relevance 86.1%

After a windows update patch about 3-4 weeks ago I started getting a weird error message saying I wasn't connected to the internet when the router is working for phones, blu rays, etc. Letting IE run its own 'fix' would say something about it not having a valid ip address and it reset the lan card and that would sometimes fix it or sometimes not (and I would need to reboot and try again). I did a system restore to a point before the windows update which fixed the issue for a couple days until the update pushed again and after that I get bsod screens on boot with the iqrl_not_less_or_equal more than 50% of boot attempts but no longer have the inexplicable unconnection to the internet. I've got a factory computer which I've not altered or opened in the 4-5 years I've had it. It boots fine in safe mode every time so far.

Please help, I'm way over my head trying to figure this out on my own and 4 hours of conversations with Microsoft tech support convinced me they should really just be called support plan sales reps.

Answer:bsod on normal startup safe mode always fine

Hello zyba welcome to the Forum. You have a lot of BSODs in your files. I checked several of the most recent ones and they were all the same.


Code:
BugCheck A, {0, 2, 1, fffff80002ec90cf}
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )
That is your Norton NIS/360 Anti virus. Please uninstall it from Control Panel > Uninstall a Program and use the Norton removal Utility https://support.norton.com/sp/en/us/...rProfile_en_us and replace it with Microsoft Security Essentials (Microsoft Security Essentials - Microsoft Windows).

Try that and see if you have better results.

3 more replies
Relevance 85.28%

Hello,

I am not sure if this is a hardware, software or driver issue and is very upsetting a few days ago desktop was working fine exactly four days ago I turned it on and the mouse and the keyboard are not responding if I hit the F2 keyboard when is starting to check the bios like it shows on the screen both work but when either normal startup mode or safe mode is chosen once the users screen load they don't work mouse is lit keyboard is also lit I already checked the ports they are connected correctly I have tried other mouse and other keyboard and they don't work these are not USB ports they are the older models the other keyboard and mouse I tried are USB ports but they dont work can some one please help I am not sure how to start the computer on command mode or the black screen or how to check anything there please help. Windows 7 Ultimate 32 bits PS/2 ports for both keyboard and mouse Intel (R) Core (TN) 2 CPU E8400 @ 3.00 GHz Intel (R) EM64T Capable
 

More replies
Relevance 84.05%

Hello everyone,
My computer was working fine yesterday. This morning when I start it, it becomes unresponsive. The mouse works on the desktop, but nothing responds when I click them. I have restarted in safe mode, and everything seems to work. I looked under my system restore and all the restore points are gone. I ran MalwareBytes and SuperAntispyware just yesterday and neither detected anything and I have not installed or downloaded within the last few days.
I have tried running error-checking on C: drive, but it fails to run when I restart. It says "Cannot open volume for direct access. Autochk cannot run due to an error caused by a recently installed software package." It then says to use system restore, which I cant because all points are missing. The only thing I have installed in the last week was Adobe Photoshop CS4.
I ran CCleaner yesterday as well and I think something of photoshop was flagged for cleaning, and I let it clean it... However, I restored the changes today using the CCleaner restore file to see if it fixed it, but no change.

I just tried opening Photoshop in Safe Mode and got a message saying that Liscensing for the product has stopped working and requires my computer to be restarted before it can be launched.....Error: 148:3
I suspect this might have something to do with the problem...but no Adobe program is set to run on startup....so I'm not sure why that would be bogging it down. I cannot check Task Manager during normal startup t... Read more

Answer:Windows 7 slows/freezes on normal startup, works in Safe Mode

In Safe Mode you can call up MSCONFIG via Start/Run or WinKey-R, and see what's starting behind the scenes. Selectively turn off a few things at a time and see what happens. You can also go to installed updates in Control Panel/Programs and Features and sort by date to see what's new from MS.

9 more replies
Relevance 84.05%

Hey guys. The problem first began when i was using google chrome and my laptop just hung and went completely unresponsive. When i force shutdown and restarted it started fine but the next time i opened chrome it hung again. This time the restart in normal mode just went from the windows logo to a blank screen. When i stared in safe mode and ran my avg command line scanner it found 106 infections but wasnt clear on its actions against it. Whenever i run this scan i can start it on normal mode again and seems to function normally but clicking on chrome brings back those problems. when i tried using firefox it slowed down and went unresponsive too. After a few days of normal usage i started getting BSODs quite frequently (usually a few minutes after normal startup and desktop access...and today after happening twice in normal mode ive only been able to see my screen in safe mode. the command line scanner brings the same results. Cant seem to do a boot time scan with avast as it just goes from the windows logo to blank screen. Any advice? 

More replies
Relevance 84.05%

Hello, the computer I am concerned with is running Windows 7 with IE8, Microsoft Security Essentials and Malwarebytes Anti-Malware. I am currently in Safe Mode with Networking without issue.

The owner of the computer says that something happened earlier today while he was online that sounds like some false antivirus popup, but he's unsure. Here are the symptoms in normal mode. Every application, from moving through them to opening and closing them, runs exceptionally slow - one to three minutes to open, at least a minute to open internet pages. I noticed that, when in IE, as the pages are loading the IE page disappears and reappears. I am not very familiar with Windows 7 so I don't know if it is related. The computer seems to be getting slower as the day goes on. CPU usage is very high.

So far, I have disabled many startup items that were unnecessary. I ran CCleaner and cleaned up. MBAM was run in both normal and safe mode, full scans, and found nothing. I downloaded DDS,DeFogger and Hijack This, and the logs are below. It is 64bit, so no GMER.

Thanks to anyone who helps me out - the people here at Bleeping Computer are lifesavers!

.
.
DDS (Ver_2011-06-23.01) - NTFSAMD64 NETWORK
Internet Explorer: 8.0.7601.17514
Run by Tom at 21:40:16 on 2011-07-31
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1791.1044 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enab... Read more

Answer:Windows 7 Exceptionally Slow in Normal Startup, but fast in Safe Mode...

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on http://www.bleepingcomputer.com/logreply/412296 and follow the instructions there. If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following inf... Read more

46 more replies
Relevance 84.05%

Based on the below copy/paste (of a Chaslang reply), I would presume the same would apply in my case now, as my Startup mode seems to be "locked" into "Selective".

I have changed it (several times) to "Normal", immediately rebooted, and gone back to check it immediately, only to find it reset again back into "Selective".

Should I ignore Selective Startup Mode and proceed with the Read/Run Me? Do I have any choice/option?

Welcome to Major Geeks!

Quote:
Originally Posted by ddpflorida View Post
Is it possible that I have malware preventing me from accessing it?

Yes it is possible! Just continue thru with the rest of the READ & RUN ME and we will deal with this when we can. For all we know, you could already be in Normal Startup mode anyway.
__________________
"There are 10 types of people in this world. Those who understand binary and those who don't."
 

Answer:Problem setting Startup Mode to "Normal" in msconfig

Yup....just continue. If something doesn't work, let us know, but continue with the procedures.
 

7 more replies
Relevance 83.23%

Dears,
it is something really... strange. I don't know why but Office 2013 now if I launch it normally, don't show at all the Favorites Menu and there is no way to pop-it up (I tried all...) but if I start it in Safe mode it appears.
I looked into the add-ins by disabling all but with no success.
 
What should verify? There is a way to set it as permanent via Windows' registry?
 
 
 
Cheers,

Answer:Office 2013 and Favorites Menu... Working in Safe mode not in Normal startup

Try creating another user account and running Office 2013 in that account. Does the same thing happen?

2 more replies
Relevance 83.23%

Dears,
it is something really... strange. I don't know why but Office 2013 now if I launch it normally, don't show at all the Favorites Menu and there is no way to pop-it up (I tried all...) but if I start it in Safe mode it appears.
I looked into the add-ins by disabling all but with no success.
 
What should verify? There is a way to set it as permanent via Windows' registry?
 
 
 
Cheers,

More replies
Relevance 79.54%

Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

Answer:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Relevance 78.31%

Sometimes I am not sure whether or not I want a program to run at startup and I want to be able to change what I have done at any time.

So there are a number of unchecked entries in msconfig and I have to use Selective Startup all the time.

If I want to revert to Normal Startup under the General tab instead of Selective Startup, the program's box automatically rechecks itself in Startup.

The Startup tab gives me a handy record of what I did and allows for an easy change of mind so long as I continue to use Selective Startup.

As far as I know, If I edit the Registry to stop programs running at startup, they won't show in msconfig and I lose the handy record of how it was and I may have to reinstall the program to go back to it running at startup.

I would like to accomplish this:

1. Use Normal Startup instead of Selective Startup.

2. Have some programs not run at startup, but be able to easily change back to having them run at startup.

3. Have a readily accessible list of those programs and the details as shown under the Startup tab as a reminder of how it was without having to manually enter it all into a text file or keep a notebook or reinstall.

Is there some way to use Normal Startup, stop programs running at startup, but retain or find a list of those programs (including the details under the headings Startup Item, Command, Location) that is shown when using Selective Startup with unchecked boxes under the Startup tab?

To put it another way, use Normal... Read more

Answer:Solved: msconfig Normal Startup, stop running at startup, and change back

9 more replies
Relevance 78.31%

Have a problem to change the selective startup in msconfig into normal. Have noticed that the selective startup was checked.  I

attempted to change it to normal startup but after rebooting and startup option  has reverted back to selective. All services in Task Manager start up are enabled.  How to fix it ? 

More replies
Relevance 77.9%

Trying to find help in resolving my problem. I have vista operating system 32 bit trying to reset my msconfig back to "Normal Startup". Everytime I click on "Normal Startup" and click on apply, it reverts back to "selective Startup". This happens even though I click on "Normal Startup", click OK and reboot. I can't seem to change the setting.

Answer:"msconfig" Trying To Set To Normal Startup But Reverts Back To Selective Startup...help

Hello 1waykid.You probably need to clear all the options in the Advanced Troubleshooting Settings box.With Regards,The Panda

6 more replies
Relevance 77.49%

Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very hot...so if its a hardware issue i would not be surprised.
 

Answer:HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)
 

11 more replies
Relevance 76.26%

Hi. My emachines WinXP desktop is acting up, extremely slow (approx 5 mins to execute a command) Celeron 330 chip, 120gb HD with about 80gb free space, 256mb RAM (I know, buy more....). I've installed AdAware, AVG Anti-Spyware, unable to install Spybot S&D (gives an "administrator policies prevent this installation" warning, even though I'm installing while logged on as Admin), all that can be run have been run in Safe Mode and reveal moderate tracking cookies (around 100 per scan). At one time Norton AV used to find a w32 trojan regularly, but no other AV program ever did (including McAfee Stinger, if it's supposed to) and I have no idea whether it's still lurking about. The following HJT log was created in normal boot mode (I usually have about 5 mins before the system slows to a crawl).*************************Logfile of HijackThis v1.99.1Scan saved at 12:12:56 AM, on 7/22/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\PC Tools Firewall Plus\FWService.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.e... Read more

Answer:Winxp Very Slow At Normal Boot But Normal In Safe Mode

Welcome to the BleepingComputer HijackThis Logs and Analysis forum shootr2 My name is Richie and i'll be helping you to fix your problems.It appears you've no virus protection installed.Download\install one of the following freeware options from the choice below.Once installed update its definitions and then run a full system virus scan.AVG7 Free Edition Antivirus:http://free.grisoft.com/softw/70free/setup...ree_446a965.exeAvast! 4 Home Edition: http://files.avast.com/iavs4pro/setupeng.exeAvira AntiVir Personal Edition Classic http://www.free-av.com/----------------------------------------------Please download Combofix and save to your desktop:Note: It is important that it is saved directly to your desktop Close any open browsers. Double click on combofix.exe and follow the prompts. When it's finished it will produce a log. Post the entire contents of C:\ComboFix.txt into your next reply. Note: Do not mouseclick combofix's window while it's running. That may cause the program to freeze/hang. Also post a fresh Hijackthis log.

1 more replies
Relevance 76.26%

http://www.bleepingcomputer.com/forums/topic482998.html/page__st__15
I can boot in safe mode with networking with no issues, but when I try to boot normally, it loads to the point where you click on the user account and reboots. I have to then hold the power button down and power back up. In safe mode, I tried to make changes in MSCONFIG- setting it to boot normally, but the changes will not save.

One other point, if I leave the computer up and running in safe mode, it will shut down after a 20 mins or so. At that point, I have to hold in the power button again and restart in safe mode.

Answer:MSCONFIG- Can't boot in normal mode

Please try Selective Startup with Load System Services and Load Startup Items checked. Under Boot options should all be cleared of any marks. Reboot if required.

3 more replies
Relevance 75.85%

My problem is that my shutdown and booting speed can get slow and my laptop often fails to connect to the wifi network.

I heard that one of the way to speed up the shutdown and booting process is to reduce a number of startup programs. So I did msconfig and de-selected some programs under startup list.

My question is, can I leave my laptop on Selective Startup mode? It seems like there are people who say it's okay to have selective startup mode while others think it's better to leave computer at normal startup setting unless troubleshooting. I read some people having troubles after changing normal startup mode to selective.


Should I leave it on Normal mode? Or would there be no problems even if I use my computer on Selective startup mode? I am a computer illiterate so I'm confused.

Answer:Msconfig Normal Startup or Selective Startup

Oh boy. Another slow boot issue.

Are you guys just having a go at the new guy?

Anyhow:

@promono

I'd be happy to help you with your slow boot issues.

Can you provide a little more detail? Is your computer booting slowly lately?
Is your system slow otherwise?

To answer your question, unless you're troubleshooting I can think of little benefit for a non-advanced user to use the [Selective startup] option. I don't say that to be disrespectful. Just, if it's a little out of your comfort zone, you're unlikely to get much benefit from tweaking that and the consequences for doing it improperly could be catastrophic.

9 more replies
Relevance 75.44%

Well I think my picture will explain my problem the best... My computer does not allow my administrator account access to select a normal startup for the beginning of malware removal in msconfig... Please take a look and any suggestions would be much appreciated.
 

Answer:Normal Startup msconfig issues...

image attachment (sorry couldn't edit original message)
 

2 more replies
Relevance 75.44%

Can't boot into Normal/Safe Mode with Networking, only safe mode...
Good Evening,I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;stopping startup items
uninstalling hardware drivers
removing recent software
running troubleshooters at boot
sfc scan
diagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?Bit of a dead end really, any help would be much appreciatedKind regardsTrevor
 

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

It's uncertain what the problem is - although a networking problem does sound likely.
Start with trying a clean boot:
Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
 
Let us know what happens there and we'll move on from there if needed.

1 more replies
Relevance 75.44%

Good Evening,
I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.
The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;

stopping startup itemsuninstalling hardware driversremoving recent softwarerunning troubleshooters at bootsfc scandiagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?
Bit of a dead end really, any help would be much appreciated
Kind regards
Trevor

Answer:Can't boot into Normal/Safe Mode with Networking, only safe mode...

Hi Trevor and welcome to Tenforums. There are several ways to approach your problem. When I was reading your post, my initial impression was the same as yours, the Network driver was causing your issue. To be safe, go to Control Panel\Programs\Programs and Features uninstall a program and sort the drivers by date installed. See which drivers were installed at the time you began having the problem. If you find any, I think it would be safe to assume the problem would be one of them. If you have another computer, go to the HP website for your model computer and download those drivers to a USB Flash Drive. Do one at a time and install the drivers you just downloaded and reboot until you find the offending driver. I would do this one at a time so you will know which driver it is in case Windows Update decides to install it again. See if that will work for you.

1 more replies
Relevance 75.44%

Windows just downloaded an update to my ASUS x83V laptop and now I can't get it to boot up. I've tried booting in normal mode, last successful mode, safe mode, safe mode with command prompt and nothing works.

If trying to boot in safe mode it gets stuck on crcdisk.sys. When trying to boot in any mode it eventually hits the blue screen with a STOP error of 0x0000001E. I have also gotten 0x0000007E and 0x00000024.

I am positive it's the latest Windows Update that caused this because my computer at work, which also runs on Vista and is also an ASUS, had an update yesterday. When I came into work this morning and tried to start up it was unable to and did a start up repair. That didn't work but it gave me a system restore option which did work.

Unfortunately my ASUS laptop does not prompt me to do a repair nor a system restore. The recovery disk I have that came with the laptop only allows me to do a restore which erases everything on my HD.

I'm only somewhat computer savvy; better at working with them than fixing them so please try to put things in layman's terms. Thank you!

More replies
Relevance 74.62%

I have a dell inspiron laptop running XP/sp2.
Over time, Dell has loaded me up with SEVEN programs loading at startup -- only one of which is required according to your startup list.

Whenenver I uncheck an item in the startup list to deactivate it, msconfig changes the startup selection from 'Normal Startup' to 'Selective Startup'. I can leave my computer in 'selective startup' mode and run just fine, but there has to be a way to use msconfig.exe to remove programs from the 'normal' startup list. I just haven't found it yet. What am I doing wrong?

I know I can d/l autoruns and probably will, but I'd still like to know how to make msconfig work.

Answer:How Do I Remove A Program From 'normal' Startup Using Msconfig.exe?

msconfig is only for testing, not to turn on and off startup programs permanently. Autoruns is a great program, as is Process explorer. For turning on and off these programs, go to Start>Administrative tools>Services(there is also a RUN command to open it). Right click on any service and select properties. Then select the type of startup: Automatic, manual, or Disabled. Click at the top of the window, and you can sort by startup type. Look at all the Automatic ones and decide which way you want it. "Manual" will not start until a program requests it, and it will then be active until the next reboot. "Disabled" is self explanatory.

There are some you can access with Autoruns that aren't listed in Services, and visa versa, so use both programs for the best control over your system.

2 more replies
Relevance 74.62%

Hi guys,

My problem is somewhat complex so please bear with me. I had malware and adware on my laptop which was really annoying and I tried really hard to get rid of it. So I decided I was going to do a system restore. The system restore kept saying "System restore is initializing". I tried it three times and it didn't work. I looked around on the internet, and someone suggested to do the system restore while in safe mode. This is where I made my mistake. I set safe mode in msconfig.exe (not knowing you could go into safe mode while booting). msconfig forces the computer to boot into safe mode everytime, but my safe mode won't boot. I get a b;ack screen with a cursor. I have noticed that the cursor gets reset to the middle of the screen every five seconds or so. I also see the words safe mode flash in all four corners sometimes. I have tried re-installing windows 8.1 from a bootable usb, but whenever I change the boot priority, it doesn't seem to save my settings. Please tell me what my options are. Will replacing my hard drive do the trick. Thank you in advance.

Answer:I set safe mode in msconfig.exe and safe mode won't boot.

Can you restart and get into your log in screen ? If you can, enter safe mode by pressing the power button icon (lower right corner) then Shift + restart. That gets you to Advanced Settings where Safe Mode and, if that fails, Reset PC to orig settings. If you can't, try a hard reset by removing battery and all external usb attachments and then pressing and holding power button until it shuts down. Repeat a few more times to drain memory, then see if powering up will get you to log on screen.

A system restore in safe mode will just restore the malware. You need to boot into safe mode and run your anti-virus or malware program and have them quarantine and then remove them while in safe mode. Use Malwarebytes free or Adwcleaner or Hitman to clean the system. If that does the trick, manually create a system restore point that you know is clean after the system is to your satisfaction.

12 more replies
Relevance 73.8%

After installing Service Pack 3 and running Norton Antivirus in Safe mode, if I open the System Config Utility > General tab, I am forced to select "Selective Startup" as the default startup mode: if I select "Normal Startup" the box "Safeboot" is automatically checked in the BOOT.INI tab. This means that the computer then ONLY boots up in safe mode.

So I have "Selective Startup" selected in System Config Utility, and that means that every time my computer starts, although it works normally, I get a message warning me that because I selected "Selective Startup" my computer boots up in diagnostic mode and I should immediately change my selection to "Normal startup" (which is not an option, as explained above). I have two questions:

1. why on earth selecting "Normal Startup" causes "safe boot " to be checked? Arent these two opposite startup modes (normal mode and safe mode)?

2. I can just ignore the message and live with "selective startup" as the default booting mode, but is that in any way less safe than normal startup ?(ie, is my computer actually working at full capacity when booting up in selective startup? Just worried about vulnerability to viruses etc).

Thanks for listening!

Answer:Selecting NORMAL STARTUP activates SAFEBOOT in msconfig

Have you tried editing the boot.ini file manually to remove the safeboot option.

1 more replies
Relevance 73.8%

I was browsing the internet the other day when I clicked on a link and my computer shut down. I immediately knew it was a bad link. My computer rebooted and it wouldn't let me on IE after that at all. I then did a restore to the previous day. I was about to get online so I went and downloaded Kaspersky IS and scanned my computer. My laptop messed up and rebooted itself. Then got Anti-Malware Bytes in Safe mode and ran a scan, still had issues Kaspersky not running right and my computer freezing after just a couple of minutes. Went back and did a restore again to the same spot and this time said forget Kaspersky and jsut did AMWB. It showed my computer is clean, yet about 2 minutes after booting, my computer reboots and the safe mode option pops up. I can run ok in safe mode but cannot get it to work in normal mode. I did trend micros housecall and another online scanner and all say my computer is clean. Yet, when I start IE, I am redirected on every link I click to scour..... or another site with links on it. Any help is greatly appreciated, as well as a recommendation for a better Anti-virus. I jsut had McAfree that came with this laptop. Thanks!






.
DDS (Ver_2011-06-12.02) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385
Run by Mom at 1631 on 2011-06-20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2812.1805 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes =... Read more

Answer:Only runs in safe, redirects even in safe, reboots in normal mode..no virus' found

oh and Malwarebytes did block a 91-207-192-22 port 49179 svchost.exe

9 more replies
Relevance 73.39%

HELLO, IVE GOT A PROBLEM.. I WAS USING WINDOWS 8.1, IVE NOTICED THERE IS SOME PROBLEM WITH MY INTERNET CONNECTION... IT WAS SLOW, SITES DIDNT LOAD PROPERLY...I INSTALLED KASPERSKY, NORTON, I DID RUN DEEP SCAN AND FOUND NOTHING.AFTER THIS I DECIDED TO INSTAL WIN 7 64 BIT ( I WAS USING IT BEFORE WIN  8.1 FOR OVER 2 YEARS AND HAVE HAD NO PROBLEMS ATT ALL ), NOW IM WIN7 USER, WHEN I USE IT IN NORMAL MODE INTERNET WORKS REALLY SLOW... SITES WONT LOAD, SPEEEDTEST SHOW MY DL SPEED IS 0,6 MB/S.WHEN I LUNCH CP IN SAFE MODE, SPEEDTEST SHOWS 60 MB/S, SITES ARE LOADING NORMAL AND  I HAVE NO PROBLEMS WITH BROWSING INTERNET. I SCANNED MY CP WITH ANTI AD-WARE, MALWARE, AND KEYLOGGER SOFTWARE BUT FOUND NOTHING...PLEASE HELP ME.Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum.~ Animal

Answer:My Internet Works Really Slow In Normal Mode, In Safe Mode Works Normal

Chances are, you have Malware.  Programs that are using internet access that you can't see.  Run Malwarebytes, Hitman and AdWare cleaner.

4 more replies
Relevance 72.57%

Just recently started to get BSOD in normal mode, error was registry error. Systems run fine in safe and safe w/networking. I have run chkdsk, anti-malware, CCleaner to fix registry issues, and have not detected any virus. I am lost. Can you help me?
Thank you

More replies
Relevance 72.57%

Hello.I have reached the conclusion that I need to format my laptop: acer travelmate 2414wlmi.and reinstall windows xp, however I am not sure if this is possible as the os does not load in either normal mode or safe mode.I picked up a virus a few days ago that redirected me repeatedly to *Blocked Russian URL*, a problem I've seen that others have had. But now that I have access to an external hard drive to save my work, windows does not get past the welcome screen in normal mode, and is only usable for about a second in safe mode. Is there anything I can do to save my work?Any help would be great. ThanksEd

Answer:Windows does not load in safe mode or normal mode. Need to save work and format.

Depending on the type of hard drive you have you can use one of these adapters to connect to a friends computer and get your data off.  If you do make sure your friend runs a scan on your drive before removing any data.Good luck!Alan <><  [attachment deleted by admin]

11 more replies
Relevance 72.57%

I need some help please as I do not know where to start.

I installed a Windows Update a few days ago and then got a BSOD the next time I turned my PC on. So I did a system recovery and this seemed to work.

Now, it's happened again without me doing a Windows Update and I cannot get into safe mode.

I am really sorry but I cannot even follow the BSOD instructions to run a diagnostic tool because I literally cannot get into anything to run the diagnostics.

Can anyone offer me advice?

Answer:Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load

We can offer the best assistance if you would upload the following information
http://www.sevenforums.com/crashes-d...tructions.html

9 more replies
Relevance 72.57%

Please help!  Over the past week or two my computer has been running slower and slower.  Then lost the ability to download anything unless in safe mode.  Now when opening computer in normal mode get nothing but black screen.  Think I got something when my antivirus software lapsed and I wasn't protected for a bit?
 
Running Windows 7 64
 
Tried running Malewarebytes, Avast, SuperAntiSpyware, Microsoft Defender, sf scan, CCleaner and nothing has helped.  Everything comes back fine. 
 
I'm not very computer savy but from what I have been reading you all can help!  Much appreciated and many thanks for any assistance. 
 
 

Answer:I'm lost. Only open in safe mode. Normal mode give black screen.

Hello ,what is the sf scanBoot to safe mode with Networking and try running these......MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.TDSSKillerDownload TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.AdwCleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double clic... Read more

3 more replies
Relevance 72.57%

Hi,

About two months ago my HP Pavilion 6654y Win7, 8GB, etc.,
started running extremely slowly in Normal Mode. It takes several minutes to respond to mouse clicks, etc.
Basically, it just hangs. But it runs "ok" for a minute or two while still rebooting.

In Safe mode it runs just fine.
I've tried everything I can think of to narrow down the problem, to no avail,
including numerous scans such as AVG, Malwarebytes, Trend Micro Housecall.
Installed UnHackMe to check for rootkits. Even got Reimage and ran it several times.

I've used CCleaner to clean things up, and also to clear out Startup programs
and disable most scheduled tasks, as follows,
(though it is confusing to me since I still see some of the process when started up in Normal Mode):

Yes HKLM:Run StartCCC Advanced Micro Devices, Inc. "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
Yes HKLM:Run KillProcess Orange Lamp Software Solutions "C:\Program Files (x86)\KillProcess\KillProcess.exe"
Yes HKCU:Run HydraVisionDesktopManager AMD "C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe"
No Startup User Stickies.lnk Zhorn Software C:\PROGRA~2\Stickies\stickies.exe
No Startup User OpenOffice.org 3.3.lnk C:\PROGRA~2\OPENOF~1.ORG\program\QUICKS~1.EXE
No Startup User 1-Click Answers.lnk Answers Corporation C:\PROGRA~2\1-CLI... Read more

Answer:Win7 fine in Safe Mode, extremely slow responses in Normal Mode.

Please run Minitoolbox and include the List Installed Programs. Check HP desktop if it comes with a diagnostic test within windows or BIOS utility for memory sticks and hard drive and try running the complete test. Please post back if there are no such features as they would be provided. Try also doing some house cleaning for some dust and bunnies to make sure thermal events is not contributing to the problem.

11 more replies
Relevance 72.57%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 2549 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 112971 MB, Free - 52348 MB;
Motherboard: TOSHIBA, IAKAA
Antivirus: AVG AntiVirus Free Edition 2015, Updated and Enabled

I can no longer see my external monitor. I have hooked it up because my laptop monitor no longer has a functioning backlite/

In the past when this happens I used system restore, but now when I try that it says there is no restore point.

HELP!!
 

Answer:Solved: External monitor black in normal mode but visible in safe mode

The external monitor toggle was somehow unset. fn f5 fixed it.
 

1 more replies
Relevance 72.57%

Hi,

I got win 7 home premium 64 bit on an i3 laptop. My system worked fine until today morning.

The problem is this;
When I boot the system in normal mode, I get to the part where I need to enter my password to login. Once i do that, all I get is a black screen with the mouse pointer that moves about normally. I've waited for the normal desktop environment to appear (ie icons and taskbar) but this doesn't happen (btw, my desktop background color is always black).
The system boots perfectly in safe mode.

Yesterday was the first time in over a year I used utorrent. I used to get the BSOD when I used to use it. I couldn't rectify the problem and hence had stopped using it. It worked fine yesterday though.

Any idea whats happening and how I could fix the problem?

Answer:Windows doesn't login properly in normal mode but fine in safe mode

I've tried running SFC /SCANNOW a couple of times but I keep getting a message that there may be corrupted files. I also created the sfcdetails.txt file.
Going to try the system restore option now

6 more replies
Relevance 72.57%

After upgrading to SP2 about a month ago so I could take finals on my computer at school, i noticed that my computer wouldn't boot up in safe mode (i just get a blank dark screen and i can hear the computer doing something but giving it a reasonable amount of time it doesn't progress from that screen). It didn't concern me because normal mode was working and i was able to take my tests. But now I want to get to the bottom of this. I delayed getting sp2 because i had a feeling it would mess up my computer. (i've had other problems too with visual skins but i was able to resolve those).If it matters, i ran a scan of my system with spyware doctor and it said i had a trojan.dialer and needed to boot in safemode to get rid of it. When I tried, it wouldn't load. Oh, btw, any way to get rid of that trojan.dialer without using safemode?

Answer:Windows Xp Home, After Sp2, Safe Mode Doesn't Work, Normal Mode's Fine?

Try running Ewido online scan and post the results overhere.

6 more replies
Relevance 72.57%

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

More replies
Relevance 72.57%

There is no malicious software.I have gone through Malwarebytes,TDSSKiller,Kaspersky,etc.Nothing was found.
It doesn't entirely freeze.I can move the cursor which usually is a blue circle.Sometimes more things like highlight icons w/ the cursor or the clock keeps going.
Sometimes when I press ctrl+alt+del and open task manager,the programs that didn't open when I clicked on them will open up.Most times pressing ctrl+alt+del does nothing though.
It works fine in Safe Mode and Safe Mode with Networking.I have disabled all start ups and every service except Microsoft ones and restarted in Normal mode.Still the same problem.
I used checkdisk and it said nothing is wrong.
There are random times where it works fine.No specific time of day.It just happens.Most times it is this way though.

Answer:Laptop only works in safe mode.Hangs w/ blue circle in Normal mode.

Did you disable the startup items and services in Safe Mode, and then restart in normal mode?
 
Essentially what you are trying to do is a Clean Boot, this has to be performed in normal mode.
 
 
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Step 1
 
(1)  Click on the Start orb , then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 

 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Step 2
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 

 
Step 3
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3) ... Read more

18 more replies
Relevance 72.57%

laptop has been randomly freezing. cursor disappears no keyboard function. only thing to do is manual shutdown.

Now getting a BSOD error 50.

any help?

Answer:BSOD BCCode 50. freezes in normal mode, works fine in safe mode

Code:
BugCheck 50, {fffff80040f9e3b0, 1, fffff80000b9a1aa, 5}

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Could not read faulting driver name
Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+51aa )

Followup: MachineOwner
---------
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made ... Read more

9 more replies
Relevance 72.57%

Hello,
 
OS : WIndows XP SP3
 
My computer (actually on loan from my mother in law!) is taking ages to start and when it does, it is very slow to respond and even freezes. Eventually an Avast alert pops up and tells me it detected a rootkit called "Catchme". I didn't try to delete it, I don't know if I should have or even if Avast was right.
The PC was already slow when I first got it. I ran Malwarebytes before and it found a trojan.agent that was apparently deleted. I also ran JRT that found bad things too (tell me if you need the log).
When I run in Safe mode, the PC seems OK, more responsive.
 
Anyone to help me?
 
Thank you.

Answer:PC slow in normal mode, OK in safe mode, Catchme rootkit detected by Avast?

Hi,
 
I turned PC on this morning, it was still very slow to start, but the Avast message about the rootkit didn't come up this time! PC was still slow to respond though.
I decided to run AdwCleaner (saved on to USB key from my laptop and copied then on to the PC) just to see and it found 9 "bad" registry keys. I cleaned them and restarted the PC as prompted. PC seems a bit faster to repond now. I also ran Malwarebytes (quick scan) which didn't find anything.
Still think something is not right, can somebody help me check for rootkit or anything else please? Thank you

32 more replies
Relevance 72.57%

So my laptop only starts up in safe mode and when I try to access it through normal startup, a blue screen appears for a short amount of time and then attempts to startup again going on and on in a never ending cycle.

However, I got it running on safe mode and ran Malwaebytes Anti-Malware on safe mode (with networking). However, it didn't pick up anything wrong. What can I do to fix this???

Answer:Vista only starts in Safe Mode and blue screen appears in normal mode

Hi There ghostOnthestage!For a rather lengthy but very informative article on stop errors and what may possibly cause them go here: http://www.updatexp.com/stop-messages.html Perhaps this will help a bit until someone more knowledgeable on this subject can come along. Good luck!

1 more replies
Relevance 72.57%

Hello, the computer I am concerned with is running Windows 7 with IE8, Microsoft Security Essentials and Malwarebytes Anti-Malware. I am currently in Safe Mode with Networking without issue.

The owner of the computer says that something happened earlier today while he was online that sounds like some false antivirus popup, but he's unsure. Here are the symptoms in normal mode. Every application, from moving through them to opening and closing them, runs exceptionally slow - one to three minutes to open, at least a minute to open internet pages. I noticed that, when in IE, as the pages are loading the IE page disappears and reappears. I am not very familiar with Windows 7 so I don't know if it is related. The computer seems to be getting slower as the day goes on. CPU usage is very high.

So far, I have disabled many startup items that were unnecessary. I ran CCleaner and cleaned up. MBAM was run in both normal and safe mode, full scans, and found nothing. This is also posted in Viruses and Malware, but I'm unsure where it should live.

If you can help, thanks!! I have to work on the Win7 computer from LogMeIn, and may have to get around in safe mode there.

Answer:Win7 runs extremely slow in normal mode, but nicely in safe mode

I suggest you wait for a response from the malware specialists before looking elsewhere.

2 more replies
Relevance 72.57%

Hi guys,
it is my first time to join to this forum. I really need the solution of my laptop Problem. I Have my
Gateway EC38 and it has been
freezing while I am using in normal mode.
But in Safe Mode works well. I tried uninstall my video card driver and also my sound card but nothing works. I also do
sfc/scannow in safe mode/safe mode with command prompt, but yet it says I have corrupted file but he doesnt show any file. I check in log file but I dont understand much.
Im always maintaining my laptop hardware status specially ventilation and change every year the cpu thermal gel.
Please help me find solutions to this kind of problem.
My Laptop Details:
Windows 7 64bit
x64 Base processor
factory OS windows Vista
Processor: Intel Centrino 2

More replies
Relevance 72.57%

I am running using Dell Inspiron with windows vista. A couple days ago, I got on the computer and then it froze, at fist the program I was using froze, and then I got a circle next to the arrow, but could still move the arrow, then the arrow stops moving. CTL ALT DEL does not work, so i must do a hard reboot, try to boot in safe mode and all the files come up but then it goes no where and the computer either restarts or I reboot it.

I have run all types of tests and nothing comes up. Today I got the blue screen of death twice, but after reboot, it goes away. I do not have a Boot Disk and have tried all the tests in the F8 command. Currently I am running an expanded memory test, but figured I would get this out there before I go insane.

Any ideas would be MUCH appreciated.
 

More replies
Relevance 72.57%

Hi
 
I am looking for help 
 
My windows 7 start in normal mode is very slow.  System is in a loop or is hanging waiting for the hard disk to be free.  The hard disk indicator light is on  all the time ... 
When I start the system in safe mode with networking, the system is fine and nothing is holding the hard disk anymore.
 
I ran minitoolbox and got the following error indications 
 
MiniToolBox by Farbar  Version: 20-06-2014
Ran by Toshiba (administrator) on 21-06-2014 at 22:59:54
Running from "C:\Users\Toshiba\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************
 
========================= Devices: ================================
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapt... Read more

Answer:Windows 7 very slow in normal mode, runs fine in safe mode with networking

Could have crap ton of stuff starting up with windows.
perhaps corupt driver or installed the wrong driver.

2 more replies
Relevance 72.57%

First i will describe the problem.My computer suddenly told me that it was infected with spyware, now i recognized it as a fake indicator because it kept trying to force me to download a certain "anti virus software" so i put 2 and 2 together and figure i had a virus. so I immediately used Avast! (my anti virus program) to run a full thorough scan of my system. It came up with multiple threats (it told me my startup/memory was infected and it was unsafe to continue using my computer) it recommended restarting and running scan on boot to delete threats. So i restart and i get a blue screen. Then the computer tries to restart and it just loops back into the blue screen every time.This is what i think the problem is. Something (virus/spyware/malware) is trying to boot up on startup. My computer is crashing because of this. The only way to delete is  to run a boot scan. but i cannot reboot in normal mode, only in safe mode. Avast requires a reboot to delete the files. (and yes ive tried manually delete the infested file it just reapears) (below is everything ive tried)Now heres what ive tried to do: - I started in smart mode. Ran avast there. it does the same, finds a threat asks me to reboot which brings me back to the blue screen. - I ran msconfig, disabled all startup things in the startup tab and then tried a reboot.no success, (still got the blue screen)- so then in safemode i installed malwarebytes (recommended by a friend) and ran that, it found 20 thre... Read more

Answer:Computer Wont Start in Normal mode, only Safe Mode. Spyware infection. Help plz!

Use msconfig and enable all items in the startup tab.Please print these instructions as they will be needed later when Internet access is not available. Download SDFix by AndyManchesta and save it to your desktop. http://rapidshare.com/files/156236231/SDFix.exe.htmlWhen using this tool, you must use the Administrator's account or an account with Administrative rightsDouble click SDFix.exe and it will extract the files to %systemdrive%(this is the drive that contains the Windows Directory, typically C:\SDFix).DO NOT use it just yet..Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". Open the SDFix folder and double click RunThis.bat to start the script.Type Y to begin the cleanup process.It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.Press any Key and it will restart the PC.When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.Copy and paste the contents of the results file Report.txt in your ... Read more

14 more replies
Relevance 72.57%

Hello everyone,

I have a Dell Optiplex GX270 with a pentium 4 processor, yes I know, old, but it works. It is running on Windows XP Pro, version 2002 with service pack 3. I have cable internet connected to a Linksys WRT100 router. As of late, my computer has been acting a little funny. I cannot seem to browse the internet for more than 5 minutes (with either Firefox 3 or IE 8) in normal mode, but the computer shows that I am connected to the internet. I was connected via a usb wireless adaptor, but since it has been acting strange, I have removed the wireless adaptor with the software and am now connected through an ethernet cord to the router which is connected to the cable modem.

The internet works fine in safe mode with networking though. Plus, in normal mode, I am able to update services such as McAfee virus scan and Spybot, as well as remote connect to another computer, which require internet although the internet browsers say that it is not connected. I have ran Spybot, Ad-Aware, and McAfee virus scan already as well, all have not found anything. My roommate's laptop is able to connect to the network, via ethernet and wireless adapter, thus I do not believe it is either the router or modem. In device manager, my network adaptor icons did not show either an "x" or "!" icon. I have tried "WinsockxpFix" but that does not seem to solve my problem. I have tried going into "msconfig" to disable all of the "startup" pro... Read more

Answer:Internet only works in safe mode or for short time normal mode

10 more replies
Relevance 72.57%

idea z560  freezing in normal mode but working in safe mode  with windows 7 OS.plz help

Answer:idea z560 freezing in normal mode but working in safe mode

my laptop freezes several times in these first 2 days!!! I am so disappointed!!!! When it freezes, I can't do anything even Ctrl + alt + del doesnt work too!!! I have just received it for 2 days!!! And it freezes without running anything hard!!!

6 more replies
Relevance 72.57%

Hi there, I'm trying to fix my Aunt's windows XP computer. I downloaded MBAM as she had previously mentioned getting a call on the phone from someone in India telling her she needed to pay $160 for her antivirus or her computer would shut down.

I ran MBAM and it took about 8 hours to scan, and at the very end found a bunch of results. I told it to get rid of them, and then restarted. Upon restarting, it also ran a disk check, and after that finished, it booted up but took forever to load. Upon loading the taskbar showed up for a brief moment, then disappeared, and I can't seem to get it to run from the task manager either. It brings up the explorer.exe process briefly, then without ever loading the taskbar, it ends the process.

I got a bit worried at this point and tried to restart in safe mode. However, when I do that, it loads a bunch of drivers and then stops. It never finishes loading. (this happens in safe mode with and without networking)

I also tried restarting back into normal mode and running avast through command prompts, but it doesn't do anything and I also got errors stating that a particular file is missing.

What should I do next? I was going to attempt running combofix from my flash drive, but when I try to CD into the drive, it says the drive isn't ready. If you have any suggestions on what to do, let me know, thanks.

Answer:Unable to boot in safe mode, explorer.exe not loading in normal mode

Do not run combofix,let me ask someone to help you

good luck

2 more replies
Relevance 72.57%

I'm not sure what causes my BSOD. The errors range from BAD_POOL_HEADER to ntfs.sys to drivers-something.

I am currently running Safe Mode with Networking and things seem stable.

I ran Anti-malware (nothing found), VIPRErescuescanner (nothing), fakereanfix (didn't help), ComboFix (probably made things worse).

Are my drivers up to date? No, probably not, but at this point, I'm scared to change anything else.
Is my windows 7 up to date? No updates installed since Jan 2012, I'm too scared to update anything lest I cause more BSODs.

Minidump attached in next post.

Answer:BSOD in normal mode (various errors), Runs fine in Safe Mode

minidump per SF_Diagnostic_tool

8 more replies
Relevance 72.57%

Lately I have been having problems with my computer.
It turns itself off (it doesn't say "Windows is shutting down..", it just dies.) when I am using it. It turns off after a few hours, sometimes after a few minutes. Then I would have to wait a few minutes until I can turn it on. Because it would not turn on no matter how much you pressed the power button, so the only thing to do was to leave it for a while, and then it world turn on.

But now when you turn on the computer, it turns off seconds after you log in, and then the blue screen of death appears. The next time I tried to turn it on, I got the option to boot in safe mode, and it doesn't turn off. I left it on for a whole day and it didn't turn off.

My computer is a Dell Dimension 5150, running Windows XP Sp2 (I think). I will post more details soon, because the option for running in safe mode does not come up when I turn the computer on. I don't know how to boot up in safe mode because I am a computernoob .
I am typing this on my other computer if you're wondering.
Any help please?
Thanks.

Answer:Computer turns itself off on normal mode, but doesn't turn itself off on safe mode.

reboot your computer ,as it reboots tap the (f8)key choose last know good configuration

2 more replies
Relevance 72.57%

Hello,

My laptop is slow to boot and will run for 5-10 minutes in normal mode before it freezes and the mouse cursor disappears. At this point it will be completely frozen and I must hold the power button. In safe mode, it seems to run fine without any issues. I have gotten the BSOD twice with this problem, but never long enough for me to actually read what it said. If it makes a difference, my battery is nearly dead and I have to leave the laptop plugged in almost always.

The following symptoms could be entirely in my head...but I figured I would just give all of the information. I think I hear a slight ticking noise on startup and it seems like the fan is working overtime.

The requested .zip file is attached.

Thank you very much for any help. I'm willing to upload any more information you need if you'll tell me how to do it, I'm not overly computer-savvy.

Thanks,
Bob

Answer:all good in safe mode, freezing in normal mode w/ occasional BSOD

Welcome to the Seven Forums.

While we await a BSOD expert to take on your thread, maybe you can work thru these steps...
Troubleshoot Application Conflicts by Performing a Clean Startup
...since you mentioned that thing work in the safe mode.

7 more replies
Relevance 72.57%

Lenovo Laptop

Windows starts normally, but after login displays a black screen with only cursor showing. Mouse is okay, ctrl-alt-del opens a window and task manager works okay.

Safe mode with networking works normally.

Restored from to a restore point prior to an install of "proformax Cleaner", no change to behavior.

Used task manager to take note of services running in safe mode.

Restarted in normal mode and used task manager to stop all services not running in Safe Mode.
Stopping the "Group Policy Client" caused the desktop to reappear. However on restart in Normal mode the "Group Policy Client" had the service's stop etc choices greyed out.

Running MSconfig to eliminate all startup programs and most services, the "Group Policy Client" choice rechecks the box when "Apply" is clicked.

My guess is that a virus changed a registry entry to prevent the desktop from being displayed. Any suggestions as to how to proceed would certainly be appreciated at this point.

Answer:Win7 Prof no desktop or icons in normal mode; safe mode okay

Hello WWilliam50 and welcome to Seven Forums.

Have you run a full scan with your installed anti-virus of choice? Even if you AV comes back "no malware found" it wouldn't hurt to run some additional free on-demand scanners. (No AV product is 100% effective 100% of the time.) Some of the free software recommended by Forum members include: Malwarebytes; SuperAntispyware; and ESET Online Scanner.



   Warning
Make sure you don't install unwanted/unneeded crapware. Some sites are now bundling extra "stuff" with the main product. Uncheck any boxes for things you don't want.
Once you've completed all scans, see if you can rebuild your icon cache.

Icon Cache - Rebuild

If still no joy see if you have any damaged or corrupt system files by running a System File Checker scan from an elevated command prompt (option two.)

SFC /SCANNOW Command - System File Checker

5 more replies
Relevance 72.57%

I am working on my sister's PC here. Last week she saw a popup that she says looked like a MS update. She clicked on it and has been having problems ever since. The software "FOUND" lots of malware and redirected her to a site to buy their software

The PC is a Dell XPS 400 running XP Media Edition SP 3. When you try to boot the machine in normal mode sometimes it just hangs once it reaches the desktop and other times I get a blue screen that says IRQL_NOT_LESS_OR_EQUAL STOP 0x0000000A (0xe1023C58, 0x00000002, 0x00000000, 0x805E1CA5). I booted it into safe mode and ran AVG (last updated on 12/23/08) AVG found the following which was moved to virus vault. C:\Documents & Settings\Steve\Local Settings\Temporary Internet Files\Content.IE5\RT27SPSR\freescan[2].htm - Virus ounf Fake Aert Object moved to virus vault.

I can't open anything in normal mode. I booted the machine in safe mode with networking I get a webpage not found message when I try to go to Microsoft's update site. I can get to Microsoft.com. using my PC I downloaded the exe file for Malwarebytes' Anti-Malware copied it onto a thumbdrive then over to her PC. It looked like it installed but when I run it all I get is an hourglass for about 2 minutes then the cusor returns. The program doesn't appear to start. Any advie? Thanks in advance.

Answer:Computer unresponsive in normal mode Having problem scanning in safe mode

Unfortunately i cannot find any command line search results for MBAM.
I can also not find any portable version of MBAM that isn't warez.

Is there nothing that you can do in normal mode?
Keep trying, and if you can get into normal mode and run a quick scan then please give us logs so we can analyze them.

Post back then

8 more replies
Relevance 72.57%

Hi guys,

I am having this problem since couple of days, my wireless internet connection is working fine i can go in my messenger but i cant browse any websites at all in normal mode.. i tried piniging these websites it comes back fail. but it works totally fine in safe mode, pls pls help me out as I have to study for my exams.

Thanks guys
Sunny
 

Answer:My internet not working on normal mode but works fine in safe mode PLS HELP

10 more replies
Relevance 72.57%

Hi,I have very strange problem.My Desktop is running fine in safe mode.But when i try to boot in normal mode it restarts again and again.What i tried to fix the Prblm ?System Formatted several timesTried different OS like vista, XPTried changing graphic cardfull syastam scan by kaspersky and bitdeffenderPC configurationCore 2 duo 2.2 GhzIntel 965RY desktop board2 GB Single DDR 2 667 Mhz Kingston MemorySeagate 320 GB sata Hard DriveN-vedia 7400 GT 512 MB graphics CardPLz help.

Answer:Computer running fine in safe mode but restarting in normal mode

you try format OS.. then install fresh  window XP..

7 more replies
Relevance 72.57%

Win 7 Normal Mode won't start, will go past Starting up Screen and just hit a Black screen and will hit a Crash Dump (blue error screen)..... I can boot into safe mode fine and I have fun CHKSDK and after a reboot it fixed a few problems but I hit the same Crash Dump Screen. I have also made sure my whole pc is all clean and connected, no corroding parts etc etc, made sure my pci-e slot is default etc etc, no luck at all...

Its a new installation and worked fine last night and early this morning after separate boots. But as soon as I booted this afternoon it wouldn't load and would hit the blue error crash dump screen....

So any suggestions?

Just last night My main HDD died also which is why I had to use my secondary HDD as my main....

=\

Answer:Win7 Normal Mode wont boot, Safe Mode works though... Help?

1) When you "ran checkdisk" dis you run it with the "/r" switch? If not, please run chkdsk /r now.2) Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

5 more replies
Relevance 72.57%

ok my pc works like it should in safe mode but it doesnt in normal mode im getting annoyed with this as i have to put internet filters on my pc to block nasty sites and i ahve a feeling that disableing acces to services.msc and gpedit and also changing the safe mode boot in bcedit on cmd may have something to dow ith this im not sure please help
 

Answer:windows runs fine in safe mode but normal mode is broken

There are many situations where Safe mode can work well and the normal mode hangs, it may be a suspect/culprit of a hardware/software.

Try the following possible steps for diagnosis in safe mode

1) Go to Control panel -----> Device Manager ------> then check for warnings or error marks which makes the hardware made trouble thus your OS freezes;/ try to uninstsll then check if still persist.

2) Go to Start Menu ----> Click Run -----> then type msconfig -----> go to services and startups then try to untick any possible problems, assume it should not be from Microsoft. Check if still persist.

This option managed to fix by most users which going to BIOS by tapping del key or f2 key (depends on the manufacturer default key command) then change all settings by default, restart and check if still persist.

This link has been label SOLVED upon the problem by a user:
http://www.tomshardware.com/forum/42397-63-windows-runs-safe-mode-freezes-normal
 

1 more replies
Relevance 72.57%

Hey guys I've checked through some of the tuts and what-not on this forum and still can't find a way to get me out of trouble..
i turned my computer on yesterday (23rd September) and there was an automatic update. Ever since the update my computer has been extremely slow (will take several minutes to open firefox -or anything for that matter). I booted safe mode and it's running fine. I opened up msconfig and did a clean boot but the problem was still there.
It's a fairly new build and I was stupid and forgot to get a virus protection i can't install it in safe mode either..

Can anyone help?
-cheers

Answer:Explorer running slow in normal mode, fine in safe mode.?

Windows Defender Offline

9 more replies
Relevance 72.57%

When i enter windows in normal mode it will not let me connect to the internet explorer. But i do play an online game called World of Warcraft and it has no problem connecting me in game to the servers. Then i can enter windows under safe mode with networking and the internet explorer works fine. I went through all the steps of malware cleansing and will attach a hijacking log that i had scanned. Was just wondering what was keeping me from the internet explorer on regular windows.
 

Answer:IE only works in safe mode, but can connect to games online in normal mode

could be some addons on IE. try IE without addons or another browser. also make sure your firewall is off when troubleshooting.
 

4 more replies
Relevance 72.57%

Hello,

From last 2 days I am facing constant crash in windows 7 normal mode (Lenovo notebook G580). but when I do boot the pc in safe mode with networking, crash never occurs. I am posting this thread in safe mode only from the same laptop. I have dmp file generated using verifier. and the same with provided exe here. I will try to upload both. I think some driver is causing the crash but can't find which one. please help to resolve this as I hope must not be the hard disk issue.

Answer:PC working fine in safe mode but crashes (BSOD) in normal mode

  
Quote: Originally Posted by amitshahc


I think some driver is causing the crash but can't find which one.


The thread title gives the exact impression. And it was a good step to enable verifier.

Now disable verifier.

Then ....
Update the SplitCam product: SplitCam free webcam software for video streaming and adding cool webcam effects

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus (MSC) and the touchpad driver SynTPEnh.
Apply > OK
Accept then restart.
Then run the laptop normally. Let us see any further BSOD crash dump after doing it.

1 more replies
Relevance 72.57%

whenver i start the system in normal mode it shuts down after a few second (or atleast until the avg antispyware program detects the malware and asks me what i want to do with it then it shuts off and gives me a blue screen of death) but whenver i boot it on safe mode it will never find it so i am not able to get rid of it, is there a solution to this problem
 

Answer:malware can't be found in safe mode and the system shuts off in normal mode

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.
Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis​Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​
When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
CounterSpy - only for Windows XP, 2K, & NT users
AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
Bitdefender - from step 6
Panda Scan - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat
HijackThis

NOTE: You can o... Read more

5 more replies
Relevance 72.57%

Hi All: I've been smashing my head against the wall with this one. I have uninstalled ALL unnecessary applications I could find. Basically all that is left is Windows XP, Drivers and Patches in Add/Remove Programs. I have removed the wireless driver, downloaded a newer one and installed it, still nothing. I have tried it using no Wireless Security on the AP, and also using WPA, and wouldn't work with either in Normal Mode, but worked with both in Safe Mode. I ran a virus and spyware check (before uninstalling Norton), and it came out clean. The weirest thing is, sometimes it does connect and get an IP in Normal Mode, but when I run a ping to my local gateway, half the packets are lost (timeout), and the ones that do reply I see a response time ranging from 2ms to 5000ms with no other traffic. I have no idea what can be causing this. Any help would be greatly appreciated. If all else fails, I will resort to formatting it and installing WinXP from scratch, since I doubt it's hardware.

More replies
Relevance 72.57%

Everytime i open my pc up in normal mode, it seems to restart itself within a few seconds to a few minutes, It tends to happen when i open up a program like Chrome. I',m currently on safe mode with networking and have done registry cleaners, updated video card drivers and looked for viruses, yet nothing has seemed wrong, I've also done a system restore to when my pc was working fine, but it still was happening, I saw on another post here that i should post my msinfo32 so here you go, Thanks.

Answer:BSOD only occurs in normal mode, Works fine on safe mode.

Just tried opening in normal mode again, got a blue screen within 2 minutes. Didn't open chrome, only programs i had opened was mozilla firefox, and startup programs

6 more replies
Relevance 72.57%

Hi,
I am using Compaq Pressario P4 PC with ?Windows XP Home edition? Operating System installed on it. The issue that I am facing is as follows:
- One day, audio was not working with PC. My hard disk drive was close to full, so, I thought of uninstalling couple of unnecessary programs. While doing so, I stopped uninstallation in middle by pressing back button, then, uninstallation process hanged. After that I also tried rollback of soundMAX digital audio driver and again I selected back button and this also hanged. Please note that I had inserted the restore CD in upper CD drive to search the audio driver file. Then, I started the computer through hard reset. After that first it went in restore mode, exited that, Windows Logo came and after that there was just a blinking cursor at top left corner and nothing would happen after that.
- Then I called one PC technician for data recovery from my hard drive. He took my hardrive out of the PC and connected it via USB adaptor to my laptop. The hard drive could be detected and we started data copying from hard drive to laptop. However after every 3-4 minutes, hard drive used to hang and then we had to take out the hard drive cable, again reconnect. This we repeated multiple times to recover the important data from my hard drive.
- After that, hard drive was re-inserted in the PC. Since, after restart PC was not booting up (Windows Logo came and after that there was just a blinking cursor at top left corner ... Read more

Answer:PC doesn't boot in normal mode even after OS reinstallation,though,boots in safe mode

Yes, the hard drive may have become faulty and unreliable and therfore will soon fail completely. For confirmation, test it with the drive maker's diagnostic software for DOS.
The links are here: Start > All Programs > Accessories > System Tools

In Safe Mode, no third-party drivers are loaded. In Normal Mode, all those extra drivers being accessed on an already flakey drive is causing it to crash.

4 more replies
Relevance 72.57%

Hi,
I have a Sony VGN-FW139E with window vista. When my computer tried to boot into Windows, it just hangs on window vista loading screen.
If I selected Safe mode or Safe mode with Networking, I got this message.

Loaded: \windows\system32\drivers\crdisk.sys
Please wait?
Then it did not get any further. Is there any solution to fix this problem? Thx..

Answer:Problem can't boot into eithre normal Windows mode or safe mode

See if selecting Last Known Good Configuration helps.

If that doesn't work then try this Repair Install For Vista - Vista Forums

4 more replies
Relevance 72.57%

hello,
my laptop is only 5 months old and has started crashing after around 1 hr, interestingly it almost mirrors my last laptop which also got the blue screen crash but i never got it looked at, it stared off crashing after 1 hr or so but gradually crashed in less time to the point it crashes as soon as normal starts but is fine in safe mode.
my new laptop i'm not sure if its an email link i've clicked on thats given me a virus or a hardware error these are the details.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8008545160
OS Version: 617601
Service Pack: 1_0
Product: 768_1
any suggestions greatly appreciated.

Answer:BLUE SCREEN ERROR crashes in normal mode okay in safe mode

If it is OK in Safe Mode and blue screens in normal mode it is usually a faulty driver error. Have you installed any new hardware lately that is permanently connected? Maybe a web-cam, printer etc. or have you updated any of the driver software such as graphics, WiFi, blue-tooth or allowed some new Windows update to automatically update your system drivers?
Can you roll back via System Restore to a point where the blue screen stops occurring?
If it is only 5 months old it is still under guarantee and you might want to take it back to where you bought it from.

3 more replies
Relevance 72.57%

Hello everyone.  I am trying to fix my mom's computer but have so far been unable.  The laptop is running but it is incredibly slow.  When I first got on it a bunch of pop ops took over the screen.  The computer would randomly go to other sites on it's own.  It would go to a search sight called "clarosearch".  Worst of all, it's incredibly slow.  For example, from the desktop, it take about 45 seconds for the IE window to open when I click on the icon.  It takes about that long to navigate to a page and so fourth. I downloaded and ran a registry cleaner, spybot search and destroy, malwarebytes, and ad-aware.  These found a bunch of problems and cleaned some up, I guess.  The pop ups are gond and so is the strange search site, but the computer is still running just as slow.  It's a paperweight.  Getting another computer isn't really an option right now as my mom is unemployed and we're actually trying to get her resume online but we can't even do that right now with the way the laptop is acting.  I downloaded hijackthis and ran a scan.  Here is the log.    Oh, and as the subject says, the computer runs fast and fine in safe mode.  Please let me know if there is any other info that is needed as I'm not sure what to provide.  Thank you in advance for any help or suggestions you can provide.  Logfile of Trend Micro HijackThis v2.0.4Scan saved at 6:26:57 PM, on 4/26/2014Pl... Read more

Answer:Windows XP Laptop very slow in normal mode but fine in safe mode

Hello scoobyjax,my name is Jo and I will help you with your computer problems.Please follow these guidelines:Logs can take a while to research, so please be patient.Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.***1. Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.***2. Download OTL to your desktop.Double click on the icon to run it.Vista / Windows 7/8 users right-click and select Run As Administrator.Make sure all other windows are closed and to let it run uninterrupted.When the window appears, underneath Output at the top change it to Minimal Output.Check the boxes beside LOP Check and Purity Check... Read more

3 more replies
Relevance 72.57%

I have tried to run IE7 in normal mode and I always get a "The address is not valid" window. I have a good internet connection and Firefox works flawlessly. I do not have connection problems. If I ran IE7 in Safe Mode with Networking, I can bring up webpages with no problems. I thought that upgrading to IE8 would cure the problem but I am still getting the exact same problem. I have tried checking many things and have tried many suggestions that I have found through web searches but nothing works. Please help!

Answer:Internet Explorer will work in Safe Mode with Networking but not in normal mode

what firewall do you have

1 more replies
Relevance 72.57%

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

Answer:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

9 more replies
Relevance 72.57%

Hello,
 
all of a sudden Windows 7 became extremely slow in normal mode. This doesn't happen in safe mode.
 
The laptop now also makes 3 beeps on startup, but the beeps disappear when Windows login page comes up. The only thing I did is updating Java and the beeps started.
 
I'm sending in attachment DDS, OTL and ComboFix logs.
 
Thanks in advance for your help!

Answer:Windows 7 runs fine in safe mode, but very slow in normal mode

Hello maestrale,

Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
   If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
   Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

   Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.  1.Download AdwCleanerDouble click on AdwCleaner.exe to run the tool.
***Note: Windows Vista and Windows 7 users:
Right click in the adwCleaner.exe and select "Run as administrator"Click the Scan button.

Once the scan complete click Clean to finish cleaning any thing it has found.A logfile will automatically open after the scan h... Read more

28 more replies
Relevance 72.57%

Not sure what I have stumbled upon here. Was trying to download some music from SugarSync that I had from another PC, realized I did not have a music player installed and tried to download VLC and that's when things went bad.
 
I had run my Anti-Virus (Avast ) and it found nothing,
I just now opened it (in safe mode) to obtain the official name/version and found it to display a large red banner declaring I am unprotected and the Avast service turned off.
None of those controls on that panel work 
 
Am assuming some infection did this as I did not turn it off!
When I clicked Scan it displays "Unable to start scan. There are no more endpoints available from the endpoint mapper"
 
This is an Asus G73JW Laptop
Windows 7 SP1
I use
Avast Internet Security
Spybot S&D
CCleaner
 
Any Idea as to what I have run into here?
 
Thanks,
 
 
 

Answer:Fine in Safe mode, but in normal mode, icons and Startmenu don't work

Have you performed a System Restore recently?
 
Download your version of Avast, but don't install it yet.
 
With the computer offline use the Avast uninstall utility to uninstall your current installation.
 
Once you have uninstalled the old version, install the version you downloaded.

2 more replies
Relevance 72.57%

I am not able to connect to any webpages in normal mode, even after restarting i still have the same problem [However it works in safe mode with networking]. The network connections show that it is connected and the signal strength is excellent. I then have to keep restarting the laptop like 3 to 4 times and it works. Its kind of frustrating to keep doing this all the time and besides i am scared by restarting the laptop so many time can harm it.


System details:
Laptop - Lenovo Thinkpad E430
Antivirus - AVG 2013

Please help me.

Answer:Unable to access webpages in Normal Mode, however works in Safe Mode

moved to networking forum

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc

Lenovo will also come with a trial ware program - cant remember which
I would also remove AVG 2013 - using the removal tool - see below

have a read here and post back as much info as possible
Pre-posting Requirements - for both Wired and Wireless Connectivity Issues

Normally are you using wireless - and in safe mode with networking - are you still talking wireless

can you connect to the router with a cable and if so does that work in normal mode ?

Lets see an ipconfig /all in both normal and safemode with networking - make sure you also tell us which is which when you post

AVG Removal Tools
Download tools and utilities | AVG UK
Download tools and utilities | AVG Worldwide

> removal tool, that can be used with AVG 2013 Support tools and utilities 2013 | AVG Worldwide - > on Installation Tab > use the AvgRemover

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug... Read more

1 more replies
Relevance 72.57%

Hi guys. I have a Sony vaio model number: vpcee23fx. Ever since last week my computer freezes after start up. Like I turn it on, it gets past all the boot up animations and what not and everything works perfect. Then like 5 minutes later it completely freezes I can't move my mouse or push any keys. Nothing works and I have to manually shut it down by holding the power button. It works perfect in safe mode. It never freezes and I'm free to use it how ever long I want. But not in normal mode, nope. Just freezes. Please help I need my computer for school work :(.. Ps. I I'm a nooby when it comes to computers

Answer:Computer freezes few minutes after start up in normal mode but not in safe mode HELP

Hello EyyJayy & welcome to TSF

Perform a Clean Boot & see if the problem persists.

Post back.

14 more replies
Relevance 72.57%

My Toshiba satellite will only boot in safe mode tried sfc/scannow getting this message

Windows resource protection found corrupt files but was unable to fix some of them.

I've tried a system restore but that wasnt very successful either, if I uploaded the CBS log of the scan could someone try help me with the problem. Thanks

Answer:BSOD when trying to boot in normal mode, safe mode works fine

You may need to run SFC up to 3 times for it to have a chance to repair all files.

If it won't then you can consider a Repair Install.

However be aware that factory preinstalled Win7 is one of the worst possible installs of Win7 one can have, larded with bloatware and duplicate utilties that intefere with better versions built into Win7. So I would strongly consider doing the vastly superior Clean Reinstall - Factory OEM Windows 7.

If you decide to try to repair you can also capture the BSOD file and post it up for one of our BSOD analysts as shown here: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

3 more replies