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After Windows 8.1 update Skydrive Error-> Error: We can't

Question: After Windows 8.1 update Skydrive Error-> Error: We can't


So I've just finished updating my Windows 8 to Windows 8.1, the installation went smoothly but now there is a problem - which is the Skydrive folder (that is located in in my users folder) won't synchronize with the following error "Error: We can't connect to your SkyDrive because the path of a file or folder is too long" ... I only have access to the files that were already in there before the update, but it won't synchronize with new ones.
Before the update everything was working fine and synchronizing fine, there was absolutely no problem with long folder or file's path, now after the upgrade there is suddenly a problem?
I can't change the folder structure now, it's too late as I've several machines (Windows 7) with the same structure and it would be a mess If I changed it.
How can I correct this issue? Does anyone have any ideas?

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Preferred Solution: After Windows 8.1 update Skydrive Error-> Error: We can't

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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i have not been able to solve this one for a particular user.

skydrive pro stopped syncing. it produces the error in the title. i did some googling and followed a few fixes with no luck. due to some other office issues, i wiped his machine and reinstalled windows. with a fresh install of windows and office 365 he is still getting the error when syncing skydrive.

does anyone have any idea how to fix this?

Answer:Error code=0x80004005; Error source=Groove __ Microsoft SkyDrive Pro Error

1. Clear all browsing history on IE
2. Stop syncing all Skydrive Pro folders (have the remaining folders moved away from the original location to avoid duplicate renamed folders)
3. Run IE as administrator and resync the libraries normally

Those are the only instructions I found that made sense.

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Try this link:

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I'm running Windows 7 Pro on my Dell laptop. This laptop has been in storage and hasn't been turned on in a year. Originally, all I wanted to do was use iTunes. The problem:
It made me update it in order to use it, but I got an error.
I un-installed it and tried downloading a fresh copy and I get the following error:
After some Googling, I read that not having the latest Windows .NET framework might be the problem. Sounded reasonable so I fired up Windows Update but that gave me an error and wouldn't start checking for updates.
I managed to get it to check for updates, but now when it starts the process, I get the following:
I Googled the error code "8007007E" and tried a few things to try and fix it.
I downloaded the windowsupdatediagnostic.diagcab, found on Microsoft's site, here:
I tried resetting the Windows Update reset tool, using "MicrosoftFixit50202", found here:
I download the system readiness tool, found here:
I tried a clean boot.
I tried renaming the Windows Update Softwaredistribution folder.
None of this worked.
I ran the System File Checker tool (SFC.exe) and the results said I had bad files, but I don't know how to fix them. It generated a CBS log, which is too large for me to post (10MB) , so I've uploaded to dropbox,... Read more

Answer:Windows update error.. System File Checker integrity error..iTunes install error

Open the Command Prompt, copy and paste the commands below one at a time followed by pressing Enter after each command.
net stop wuauserv
rmdir /s %windir%\softwaredistribution\wuredir
net start wuauserv

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ASUS Desktop PC CM6850 Series
Windows 7 Home Premium SP1
Core i7
Windows updates not working for a while. Initial was 8007370B appearing in the Windows Update window when searching for updates. Found bad memory using Memtest86+ and pulled the stick. Other stick no errors after 8 passes.

Toshiba HDD installed. Ran two different HDD diagnostics test on it and it passed.

No conflicts in device manager.

Now, Windows Update window showing 80070002 error. Based upon instructions, ran System Update Readiness Tool (SURT) but that appears to have not made any resolution. Ran it twice to ensure it ran successfully.

Then, ran the Windows Update Diagnostic.diagcab from and it shows Windows Update error 0x8007370B(2014-09-18-T-06_58_30P) as NOT FIXED. All other items in list shows as FIXED.

SFC /scannow will not run ... displaying the message "windows resource protection could not perform the requested operation". I tried the same in a elevated prompt in normal windows and in safe mode with the same result. No luck running Surface Scan.

Ran chkdsk /r twice also.

Screen captures of both errors and CBS log file attached. Any help is greatly appreciated. In the meantime, I will begin running some antimalware scans just in case.

Thanks for any assistance.

Answer:Windows Update Error 80070002 & Windows Update Diag Error 0x8007370B

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

We need that data whether or not either CheckSUR or SFC complete.

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Everytime I open Skydrive on Internet Explorer I get a message pop up on top of the page that says: 'To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for options.'Can anyone advise me on how to remove it so it doesn't constantly pop up whenever I open a page? I'm not downloading anything but the page itself. I merely want to view the page properly.No matter how many times I click on display content,each time I move to another page,up it pops again.

Answer:IE/Skydrive Error message.

Follow the steps below to allow ActiveX content.1. Open Internet Explorer , go to Tools >> Internet Options2. Click on Advanced Tab and scroll down to find the Security section.3. Enable the checkbox labeled ?Allow active content to run in files on My Computer? and ?Allow Active Content from CDs to run on My Computer?.

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With a 64-bit Windows 8.1 Pro system I'm intermittently getting error events like:

The server {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} did not register with DCOM within the required timeout.

Looking further into it the registry says that server is:


Of course, that's called OneDrive now and is so named in the Group Policy Editor so sometime back I enabled the "Prevent the usage of OneDrive for file storage" entry.

So why is the event log getting these errors still?

Should I have disabled a service as well as editting Group Policy?

More importantly, perhaps, do I even care about this - it seems Microsoft regularly logs "errors" that aren't errors anyway (*), so maybe this, too, is irrelevant to smooth running?


(*) For example, Microsoft has an obscure sentence somewhere on their site (that's why it's obscure - I can't find it!) that says that "SFC" can find errors that AREN'T errors (the "utc" and "telemetry" errors mentioned elsewhere that cannot be fixed by SFC or DISM).

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on my boot on win 8.1 i always get this sh.. cannot remove it

Answer:SkyDrive error code 0x800c0005

Welcome to Seven Forums ctzulu. See the suggestions on this thread.

Skydrive Options keeps saying "Your PC isn't connected to the - Microsoft Community

A Guy

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I was given an HP Compaq Presario C500 that was headed for the garbage because it would not connect to the internet. After running several scans ESET online scanner came up clean. Installed Microsoft Security Essentials and installed SP1, and can't get it to install SP2. I keep getting error code 80070017 / Windows Update encountered an unknown error.

I would prefer to reformat but Recovery Manager restarts back into Windows and I have no disks.

Can provide a long list of what has been done if needed including WU Modules (Normal Mode) and WU Components fixes. Permissions point in every which way but the correct way!

Any help would be much appreciated!

Free space is presently @ 42.3 GB of 68.9 GB on C: Drive (started out with 7.3 GB's free space! )
and 4.91 GB free of 5.53 GB on Presario_RP (D)

Specs as follows:
Vista Home Basic
Intel (R) Celeron (R) MCPU
[email protected] 1.60GHz 1.60 GHz
512 MB RAM
32-bit OS
Denied access to the CBS folder itself though can access CheckSUR.log which I am including along with sfcdetails.

Checking System Update Readiness.
Binary Version 6.0.6001.22375
Package Version 5.0
2010-10-04 19:57

Checking Deployment Packages

Checking Package Manifests and catalogs.

Checking package watchlist.

Checking component watchlist.

Checking packages.

Checking component store
Seconds executed: 2478
No errors detected
Checking System Update Readiness.
Binary Version 6.0.6002.224... Read more

Answer:Error code 80070017 / Windows Update encountered an unknown error

Checking Component Store
(f) CSI ReadFile Failed 0x00000017 winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990\wcp.dll x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990
(f) CSI Payload File Corrupt 0x00000000 wcp.dll x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990

You have corrupted C:\Windows\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f699
folder thus this issue with updates ,I'm not fully sure it's only issue with wcp.dll or with full folder.For precaution I recommend replace all files in this folder.

How to fix:

1.First prepare special recovery disk Create a Recovery Disc
and make sure boot order in your BIOS is CD-ROM,C,A
(if you don't know how to to do that then check your computer manual)

2.Download attached to post file -in zip file is packed Packs folder -you have to unpack it and place directly on C: exactly as I show below:

Click this bar to view the full image.
3.Boot burned special recovery disk (if you don't have Vista DVD instead use special recovery disk )
Choose language>>Repair Computer>>WinRE>>command prompt

and type:

robocopy C:\Packs C:\ /E /IS

press ENTER

del C:\Windows\Logs\CBS\*.*

press ENTER

4.Back to your system and run Readiness Tool again.
5.Try install SP2 from Microsoft Dow... Read more

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Hi All

Some of our client machine(Windows7) is not taking update from WSUS server. When we verified the WindowsUpdate logs, we could see that WU client version is changed to 7.6.7600.256 from 7.5.7601.17514.Our WSUS server is running with version WSUS 3.0 SP1 on windows 2003 server. So we suspect this may be the reason windows 7 machines is getting the error message 'Windows Update Client failed to detect with error 0x800b0001' when it try to get the update from WSUS server.

So please suggest any steps to change the WU client version on windows 7 back to 7.5.7601.17514

Please find the attached log file.

Answer:Getting the error Windows Update Client failed to detect with error 0x800b0001

Hi this is about your error Error code when you try to use Windows Update or Microsoft Update to install updates: "0x800B0001"

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I have been getting error 0x8007001f whenever I attempted to install the windows 10 anniversary update. I went through most post suggestions for fixing this error. What I found I have not seen posted before.
I have one of those Dells (XPS 8900) similar to Alienware which has the system on a SSD and a second conventional HHD for data.
This configuration, if unchanged, still places user data (such as Documents) on the smaller SSD. In order to have all user data put on the larger HHD I defined a soft symbolic link from the SSD to the HHD for the Users directory. This worked great until my computer attempted to install the anniversary update of windows 10. I kept getting the 0x800701f error no matter what I tried. That is, until I restored the original Users directory on the SSD. After that the update went through just fine.
After the update I relinked the Users directory and everything came up as before but with the windows update installed.
If you have linked the users directory as I did just unlink (see below) and the update should go through.
The mklink command is used to define the symbolic link. It should be run from an administrator command prompt.
(mklink /d Users D:\Users)
Rename the original Users directory on C: before defining the link. If you did not then you will have to copy the Users directory from D: to C: after deleting the link, then delete and relink after the windows update.
To delete the link just do an "rmdir Users" from administrat... Read more

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I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

Answer:Error Code 80070643, Windows 7 Update error, can't install updates.

Waiting for a day no one seems to be replying.

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I have been having problems installing 8 updates since early May 2012. I am getting the error code in the title line.

The updates are:

[LIST][*]Security Update for Microsoft Office 2007 suites (KB2596672)[*]Security Update for Microsoft Office 2007 suites (KB2596792)[*]Security Update for Microsoft Office 2007 suites (KB2596880)[*]Security Update for Microsoft Office 2007 suites (KB2597162)[*]Security Update for Microsoft Office 2007 suites (KB2597969)[*]Security Update for Microsoft Office Excel 2007 (KB2597161)[*]Security Update for Microsoft Office Word 2007 (KB2596917)[*]Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687267)

I have run FixIt, but to no avail. I have also turned off services and rebooted and ran Windows Update and still got this error.

Do I need to just skip these updates, or somehow troubleshoot this and fix it. If I need to fix it, I need help.

Regards, and thanks.

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Hi, about two months ago my computer started doing some weird stuff where multiple programs didn't work.

Some programs, such as notepad, give an error of C:\Windows\systems32\WINSPOOL.DRV is either not designed to run on Windows or it contains an error. I have no idea what is causing this, and found out when looking at its permissions, all were switched to a TrustedInstaller, while I had only read/execute perms.

Also, when I tried to restore my computer to an earlier version, all of my restore points were gone. When I tried to backup my files, an error came up stating, "Server execution failed (0x80080005)".

Lastly, I am unable to set my computer to update windows. When I go to the action center and click Install Updates Automatically, the window closes and nothing changes.

My current OS is Windows 7 (which was upgraded from Windows Vista), and it is an HP laptop. Also, any automatic updates HP software usually installs, doesn't seem to be working.

I have no idea why all of this is happening, and I greatly appreciate any help.

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Hiya, this problem started when I encountered "generic host process for win32 services has encountered a problem and needs to close". I figured I could have a virus or something, so I rebooted to run some scans in safe mode. Problem is, when I attempted to go into safe mode, it flashed the blue screen and reset.
Also this happens when I try and disable auto reset on BSOD ( so I just don't change it)
"-System control panel applet- if the page file on volume C: has an initial size of less then 0 megabytes, then the system may not be able to create a debugging information file if a STOP error occurs. Continue anyways?"

After the reset, I was given 2 options I haven't seen before:
"Windows XP professional" -> everything starts normally
"Windows (default)" -> gives me a "hal.dll is corrupted" error

I did my scans on normal windows (since safemode is giving me BSOD) and I didn't find any viruses/mal/spyware.
I used these for scanning: Microsoft security essentials, malwarebytes, and spybot.

After some google searches, I tried to update windows via ***www.\/\/ but recieved an error message like I didn't have the internet. I read somewhere to add it to the "trusted websites" and I did, but didn't change anything.
Also from the searches, I was redirected a few times, so I think I have the google redirect virus.
*** Whenever I have this url spelt correctly, I recieve a &... Read more

Answer:generic host error|windows update error|safemode BSOD

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I haven't been able to do Windows Update in over a year due to error code 80004002. I have tried to re-register the .dll files associated with Windows Update as many sources have suggested to do as a fix... but it hasn't worked for me. I just tried installing SP1 to fix this problem... but I get Internal Error 0x800703F0. One of the suggestions/fixes to this Internal Error is to check Windows Update to see if you are offered SP1 by windows update... but that's the thing... I can't update AT ALL... every time I try to check for updates it gives me error code 80004002. I don't know what to do, this has been driving me absolutely insane ever since this problem showed its ugly face.

If anyone knows how to fix this PLEASE let me know. I will worship whomever can get around this BS. :C

EDIT: Also - I'm running Vista Ultimate 32-bit, and yes it's a legit copy.

Answer:[VISTA] Windows Update error 80004002/SP1 Internal Error 0x800703F0

You install is gone south. You will have to backup and do a fresh install.

Almost all of the suggestions i am seeing say the same thing you said you tried. There is this solution that has about 5 or 6 different .dll's to re-register have you done all of them?

Re: Windows Vista error code 80004002 - TechNet Forums

From a couple of other sites they have returned results of RAM or CPU overheating. So have your run Memtest86 to test your RAM? There is a suggestion to try this app out as well:

Download Dial-a-fix - Dial-a-fix is a collection of known fixes which addresses issues with Windows Update, Microsoft Installer, and more - Softpedia

That might help you. There is also this solution that i have found:

Go to Start, run, type services.msc <hit enter>
Make sure that COM+ Event System is set to Automatic and is started, and COM+ System Application is set to Manual, and isn't started.
Then - download and install the update from here manually: When you use Automatic Updates to scan for updates or to apply updates to applications that use Windows Installer, you experience issues that involve the Svchost.exe process (WindowsUpdate Agent)
You will probably have to run the above software with the /wuforce switch.
Change to the directory that the update resides in (after you have downloaded it) from a command prompt - and type:
WindowsUpdateAgent30-x86.exe /wuforce <hit enter>
That might help. That is about all i can find right now. Ho... Read more

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Hi all,
I have a issue with Skydrive in Windows 8.1 Enterprise.
During first sync with my SkyDrive account, Skydrive app generate a "Problem": Files can'te be uploaded because the path of a file or a folder is too long. Go to SkyDrive website to move the item to a different location or shorten its name.

Well, I go to my SkyDrive account and modify the filename with a short filename.
The problem is the same.
I have delete the folder, but the problem remaining.
I have delete and rebuild the association with my Skydrive account under "PC settings" menu,...I have upgrade to OneDrive, but the problem is the same.
I have entirely remove all my files in SkyDrive folder under C:\Users\<username>\SkyDrive\ path. But nothing else happend.
And the "We can't connect to your SkyDrive because the path of a file or folder is too long" remain on the top of SkyDrive app.
Someone have any ideas for resolve this trouble?
Many thanks!!

Answer:Path too long and SkyDrive sync error

Hi all,
I have a issue with Skydrive in Windows 8.1 Enterprise.
During first sync with my SkyDrive account, Skydrive app generate a "Problem": Files can'te be uploaded because the path of a file or a folder is too long. Go to SkyDrive website to move the item to a different location or shorten its name.

Well, I go to my SkyDrive account and modify the filename with a short filename.
The problem is the same.
I have delete the folder, but the problem remaining.
I have delete and rebuild the association with my Skydrive account under "PC settings" menu,...I have upgrade to OneDrive, but the problem is the same.
I have entirely remove all my files in SkyDrive folder under C:\Users\<username>\SkyDrive\ path. But nothing else happend.
And the "We can't connect to your SkyDrive because the path of a file or folder is too long" remain on the top of SkyDrive app.
Someone have any ideas for resolve this trouble?
Many thanks!!

Been there done that, Format and make sure your names are small. You cant delete, you cannot even change. If its on your HD MS may come with a patch so we can delete extremely long file names.

I can tell you this, I am so glad I have 2000 backups hanging around my house or I'd be suing MS for data loss.
Preparing now to format a backup drive. Was a file from a backup

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I have a Sitefinity 7.0 project I am developing that has been working fine until a few weeks ago. After a round of Windows updates I would get a 500 error everytime I tried to access the Dashboard or any other backend page. The login worked, but the desired
page always failed, whether running in VS2013 or published and run from IIS 7. The production site hosted on WS2008R2 remained trouble free, but the issues affects development on my Windows 8.1 box.

I confirmed the error was caused by Security Update for Microsoft .NET Framework 4.5.1 and 4.5.2 on Windows 8.1 and Windows Server 2012 R2 x64-based Systems (KB3098779). Removing the update resolved the issue. Once a week, every week since, the update is
reinstalled automatically without me being able to stop it. The error reappears every time this update is automatically reinstalled.

Log file details:
Message: HandlingInstanceID: 90fbe7e3-4606-4131-bbec-cfc0d6c34060
An exception of type 'System.Web.HttpCompileException' occurred and was caught.
11/18/2015 12:36:19
Type : System.Web.HttpCompileException, System.Web, Version=, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
Message : External component has thrown an exception.
Source : System.Web
Help link :
Results : System.CodeDom.Compiler.CompilerResults
SourceCode :
WebEventCode : 0
ErrorCode : -2147467259
Data : System.Collections.ListDictionaryInternal
TargetSi... Read more

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How can I resolve this common problem I have... unknown error during install of Windows Service Pack SP1 update ? I had to restore my older notebook to factory status and now this important update won't complete the install due to this error code. I also
can't update Internet Explorer browser from version 8. Can somebodey help me with these issues?

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I get an error every time when I try to install important updates. I get an error code 80070BC9.  Also ever since I have had my new computer I can never install programs such as itunes,sony vegas, and i cant even install microsoft redistributable packages and it tells me i need it and i cant install dotnet stuff either. And I get error 1935 when installing those kind of programs. PLEASE HELP!!! Here is the update history for one of the updates that failed there are 4 more.Microsoft .NET Framework 3.5 SP1 Update for Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB982526)Installation date: ‎12/‎4/‎2010 9:09 PMInstallation status: FailedError details: Code 80070BC9Update type: ImportantThis update addresses a set of known issues of the Microsoft .NET Framework 3.5 Service Pack 1. After you install this item, you may have to restart your computer.More information: and Support:

Answer:Windows Update Error Windows 7 Error Code 80070BC9 and Installation Errors

Check or see this thread -->

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Hello!  I haven't used my desktop in forever (about 4yrs) and finally decided to hook it up to my tv.  After a little bit of funds and assistance, I finally got it working. one time I had itunes downloaded.  Now I can't find it in Programs.  I can find a couple of files titled "itunes music" and  "itunes music library" in one of the users on this comp but when trying to open these files I receive these errors:
"itunes music" - "Application has failed to start because it's side by side configuration is incorrect.  Please see the application event log for more detail"
"itunes music library - Opens up in a new window of html log.
I researched and found to uninstall and then reinstall itunes and Quicktime.  I can't find itunes in Programs.  I tried to download itunes and receive this error "Could not access network location %APPDATA%."  I researched this error and found to download update to Windows Vista then download itunes and Quicktime afterwards.  I tried to download and received this error "Installer encountered and error 0x80070424 The specified service does not exist as an installed device."
Can I find these drivers somewhere or what should my next steps be?
fyi-I don't have the cds that came with computer but I might be able to borrow one if needed.

Answer:itunes (re)download error and windows update installer error

Please download Farbar Service Scanner, save it to your desktop, and run it.Make sure the following options are checked:

Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. 

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Hello guys,
I have tried everything I found online and failed. I don't wanna do a clean install. I have attached the CheckSur.log. Please help.

Answer:Windows update error 80070002 and System restore error (Both)

I was getting that same error - and saying "cannot search for updates".

I tried the Fixit tool and command prompts - suggested by Microsoft - nothing worked.

I finally called Microsoft - 1 - 800 - Microsoft and they did a remote on my comp and the problem is solved, at least for now.

There is no charge for this service.

As for System Restore, make sure you have set a Restore Point.
Go to Start and type system restore.
Go to " Create a restore point".

See if your C drive says "on" and if not click Configure.

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Hello all,
I have an issue with my WIndows Updates, I am getting error code 0x80040154 and all the sites I checked did not help.

Here is my Windows Update log:
Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: 117cab2d-82b1-4b5a-a08c-4d62dbee7782""
CoCreateInstance Failed: hr = 0x80040154
Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154

Checked in the Registry and here is what is listed

I have tried everything to get it to the correct location without any luck.

SFC / DISM / ResetWUEeng / WinFixit / and the list goes on.

I also deleted it and broke my computer and could not restore it. Had to start all over again and still received the same error message.

Does anybody have any suggestions. Thanks.

Answer:Registry Error - Windows Update - Error Code 0x80040154

Welcome to the forum kaltland.
Link below is for Windows 10 Update Troubleshooter...

After the troubleshooter finishes, try running Windows Update again and install any available updates.

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When i try to install my windows update, i always get both error code  800F0900 and 800B0100. i tried installing the updates manually, used MS Fix it and the system update readiness tool. I use sfc /scannow and it says  "No integrity violations found". Still error. Can anyone help? I have uploaded my CBS zipfile to googledrive datahost is not working.)  and attached the sfc text file overhere.
Hope you guys can help me solve it
This is my Farbar scan.
Farbar Service Scanner Version: 26-07-2015
Ran by Finance Server (administrator) on 19-09-2015 at 17:00:41
Running from "C:\Users\Finance Server\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
Internet Services:
Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible. is accessible. is accessible.
Windows Firewall:
Firewall Disabled Policy: 
System Restore:
System Restore Policy: 
Action Center:
Windows Update:
Windows Autoupdate Disabled Policy: 
Windows Defender:
WinDefend Service is not running. Checking... Read more

Answer:Error code 800F0900 and 800B0100 windows update error

Please download and run the Windows Update Troubleshooter.
Clicking on the link above will start the download automatically.
Please post the results in your topic.  Do not use a host website to post this.  If the information needs to be downloaded I will not do this.  I will not download anything to my computer unless I know exactly what it contains.

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Relevance 63.14%

I have a lenovo yoga 500 with windows 10 64 bit . The system was getting very slow and the update was not hapening and always comes with the error code 0880073712.
Tried to restore , rest and even tried to install OS again . still its like that. Pls let me know how to come out of this issue .

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When i try to install my windows update, i always get both error code 800F0900 and 800B0100. i tried installing the updates manually, used MS Fix it and the system update readiness tool. I use sfc /scannow and it says "No integrity violations found". Still error. Can anyone help? I have uploaded my CBS zipfile to googledrive CBS.rar - Google Drive. (Since datahost is not working.) and attached the sfc text file overhere.

I have tried Windows Update Troubleshooter then tried windows update again and a new error Code 80246007 appear.
Hope you guys can help me solve it.

This is my Farbar scan.

Farbar Service Scanner Version: 26-07-2015
Ran by Finance Server (administrator) on 19-09-2015 at 17:00:41
Running from "C:\Users\Finance Server\Downloads"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal

Internet Services:

Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible. is accessible. is accessible.

Windows Firewall:

Firewall Disabled Policy:

System Restore:

System Restore Policy:

Action Center:

Windows Update:

Windows Autoupdate Disabled Policy:

Windows Defender:
WinDefe... Read more

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Sorry to everyone.This report is an mistake. The PC which is fixed by Combofix is very well.The new problem PC is another.After all of steps in Thunder's post, WindowsUpdate is fixed.But My Neighborhood still can't work.I try to set another PC's IP as, and myself PC's IP as ping, there is no request sent back.But when I ping my PC from another PC(ping, it's work.I can see my share folder from another PC, but can't see another PC on my PC.I try to reinstall network card driver, but no help.My PC can use PPPoE to connect Internet now.My system is WinXP-SP3How can I FIX this ?Thanx for help....

Answer:After "Windows Update error 80244019; DNS address, How to fix my Windows Update Error"

This report is an mistake.Thank you for letting us know. Since this issue seems to be resolved, this thread will now be closed.In case you experience any problems with the computer, please Start a new topic.Happy computing,Orange Blossom

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Hello, I am attempting to install a Windows Update for Service Pack 1, and cannot do so. I'm running Windows Ultimate x64 bit, and need the Service Pack to run a couple programs I cannot run without it - namely Dolphinx64 netplay.

That being beside the point, I have attempted to run the ISO file downloaded from the Microsoft website and have attempted using the online Windows Update in my system. I also tried manually upgrading my Windows 7 using a x64 Windows 7 ISO install file and selecting "upgrade", but it didn't let me because I "can't upgrade a 64-bit system to a 32-bit system" and "can't upgrade a 32-bit system to a 64-bit system". I got both of these errors at the same time - so that's a dunce.

I also used the System Update Readiness Tool found at :

Fix Windows corruption errors by using the DISM or System Update Readiness tool

and it didn't work either.

As stated in the title, the error code is 80070490. Attached is the CBS zip file asked for in the instructions for posting. I couldn't copy the CBS.log file -- and all the times I attempted to take ownership didn't work. If required, I will try again to get it. For the time being, I used an elevated command prompt to open the CBS log via notepad with a notepad command, and copied all contents into a notepad and included that with my .rar.

I also ran sfc /scannow before uploading this all, so that has been done as well.

Any help is much appreciated, and thank you in advance!

I'm g... Read more

Answer:Error while installing Windows Update, error 80070490

SFC managed to do some significant repairs ...

Line 20851: 2014-11-10 20:47:03, Info CSI 00000470 [SR] Repairing 12 (0x000000000000000c) components
Line 20852: 2014-11-10 20:47:03, Info CSI 00000471 [SR] Beginning Verify and Repair transaction
Line 20855: 2014-11-10 20:47:03, Info CSI 00000473 [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 20858: 2014-11-10 20:47:03, Info CSI 00000475 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"user32.dll" from store
Line 20859: 2014-11-10 20:47:03, Info CSI 00000476 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"slmgr.vbs" from store
Line 20860: 2014-11-10 20:47:03, Info CSI 00000477 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slmgr.vbs" from store
Line 20863: 2014-11-10 20:47:03, Info CSI 00000479 [SR] Repairing corrupted file [ml:520{260},l:46{23}]&qu... Read more

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new to this forum, my apologies if I've missed any of the conventions for posting. I have been dealing with a persistent error 800b0100 error when trying to update to service pack 1 for Windows 7 Professional. I've tried running Mircosoft FixIt in aggressive mode and have ran the SUR tool numerous times with no success. Attached is the CBS folder, there were 8 0x800F0900 errors as well as 8 0x00000000 errors in the system update readiness log. I'm very stuck as to what to do next, any help greatly appreciated!

Answer:Windows 7 Update error when installing SP1 error 800b0100

Lets run these two

Chkdsk /F /R

Open up an Elevated Command Prompt. Click on in type CMD . Right click on CMD under Programs (1) choose . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type the command below

chkdsk /F /R

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Hi there guys!

I've noticed you have helped people before having the same issue I am. When trying to running windows updates (service pack 1) I am getting the 800B0100 error. I have tried all the "Microsoft" fixes (FixIt, SUR tool etc), but no luck. I have run the sfc /scannow and have the CBS log (although I have no idea what it all means). Can anyone help me find a fix please????

Many Thanks,


Answer:Windows 7 Update error when installing SP1 error 800b0100

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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I just noticed that all the important/recommended updates for my computer are failing for some time. The updates relates to

1)Windows 7 Service Pack 1 for x64-based Systems (KB976932) with Error Code 800B0100 .

2)Update for Windows 7 for x64-based Systems (KB3004469)
Error details: Code 800B0100

checkSur results were as follows:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-10-08 01:49

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3004469~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3004469_RTM~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3004469~31bf3856ad364e35~amd64~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-gc-win7rtmtosp1_31b... Read more

Answer:Windows 7 Update error when installing SP1 error 800b0100

I would recommend completing this tutorial exactly so our expert can have a look.

Windows Update Posting Instructions

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Other thread with relevant info:
I keep getting "generic host process for win32 services has encountered a problem and needs
to close". Scans in safe mode with anti mal/spy/virus turned up nothing. I still cannot get to the windows update webpage.

Want a new hijack this log?

Answer:generic host error, windows update error

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When i try to search for new updates on windows update i get this error code : 800F0900.
I have used MS Fix it and the system update readiness tool. Still error. Can anyone help?
I saw in a old post somebody used the CheckSUR.persist.log to fix it. I can upload mine if needed

Answer:Error Code 800F0900 Windows Update Error

Hi to BleepingComputer,
Let's see what we can find...
  Check Windows System files integrity
open the Command Prompt as Administrator (Tutorial)
type the following command and press Enter:
sfc /scannow
Note: This may take some time to finish.if it doesn't say "No integrity violations found" them do this:
In the command prompt window, type or Copy & Paste the following:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"

Close the command prompt.
Attach to your post the sfcdetails.txt file that was just placed on your Desktop
You can safely delete the sfcdetails.txt file afterwards if you like
Check some windows critical services...
Farbar Service Scanner (FSS)
Download Farbar Service Scanner and save the file to the Desktop.
Check all the options
click Scan
Post the generated log in your reply.

9 more replies
Relevance 62.32%

Hi -
I'm not getting Windows Update to run. HP p6240f, Windows 7, 64-bit OS
When I go to shutdown, the shutdown button has an orange shield that indicates it wants to update.
If I go to Windows Update and and say "Check for Updates", it tells me to Install new Windows Update software. I press Install Now and get "windows could not search for new updates. Error found Code 8024DFFE Windows Update encountered an unknown error". When I press "Get Help with this error", I select Windows Update Troubleshooter, which opens a Diagnostics Troubleshooting Wizard, which opens "Window Update, find and fix problems with Windows Update", which runs a repeating cycle of Detecting problems, collecting files, checking registry, Resolving problems .... over and over until it finishes eventually saying that it was not able to fix all the problems. In particular is a new "Windows Update error 0x80070490(2014-08-29-T-09_02_42P)". I attach the picture. I've done this a bunch of times, including rebooting to see if that matters.

This happened a week ago and the same thing happened as in the preceding paragraph, except that afterward - even though it gave all the same error codes - the Windows Update successfully ran.

I found a suggestion on a MS Windows site to run (in an administrator's Dos window) sfc /SCANNOW, which takes a long time to run and I did so and it found nothing and still the problem exists.

I found a note from a Go... Read more

Answer:Windows 7 Update Error, Error Code 8024DFFE

Hi. Firstly, thanks for the info. I had encountered the same problem with windows update error 8024DFFE on my Acer 4830, Win7 64bit 2 days ago and was trying to find a solution online without any success. But then I came across ur post and realized that I have a similar configuration as you. I also uses comodo firewall and avast antivirus. This led me to think that either one of them is the problem. I disable the firewall and can now check for updates. How that helps.

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Relevance 61.09%

Hey guys after successfully removing viruses from a Vista, I went to windows update, and installed VISTA SP2 but when i go back to check for more updates, it gives me "Update Error: 800E2E" I then scanned again with the latest of MalwareBytes, and Norton 360 and i also reset all IE8 settings, disabled firewalls still no luck. I also still get what i Believe is remnants of a virus which is a pop up screen when i try and browse to a new site, it says: "You have been prohibited from this site due to virus or other malware Options: Retry, or fix. When i press retry multiple times it will finally let me to the desired site. This does this to every new tab or page I attempt to open. its more of a nuisance than anything but, I am concerned. And I need to keep this updated with Windows, Any Suggestions? Thanks in advance..

Answer:Windows Update error: Error 8000E2E

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Hey, everyone.
Hopefully, I'm posting this in the right spot. I'm new to this forum.
Actually, I'm new to asking for tech advice on any forum.
Normally I scour the internet for any problem I'm having, I find someone else who had it, and follow the steps to fix it. Unfortunately, this time, I haven't been able to find a solution.

Fair warning: My description of the problem may go all over the map.

Here is my Operating System information as reported by Iobit System Information:

OS Name: Microsoft Windows 10 Home
OS Version: 10.0.10586
Product ID: 00326-10000-00000-AA792
System Up Time: 8/2/2016 9:06:23 AM
Internet Explorer Version: 11.306.10586.0
Microsoft DirectX Version: Direct X 11
OpenGL Version: 10.0.10586.0 _th2_release.151029-1700)

The initial problem I want to bring up is that when my computer restarts to apply the Windows update it tells me that it failed and reverts back. It does this every time.

And when I try to install the new update from Windows Update I get this message:
There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
Cumulative Update for Windows 10 version 1511 for x64-based systems (KB3172985) - Error 0x80073712

Some update files are missing or have problems. We'll try to download the update again later.

Error code: (0x80073712)

Security Update for Adobe Flash Player for Windows 10 Version 15... Read more

Answer:Windows 10 update error and Bad Image Error.


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Hello fellow members,

Tried everything to resolve this issue all pertinent information is in the screenshot below. If anybody has any info on how to solve this issue it would be greatly appreciated. Thanks



Answer:Windows Update Error (Error in ScreenShot)

Hello Seth,

From the links below, that error appears to be related to a connection issue. In addition to the second link, have you recently installed any new firewall or antivirus program that may be blocking Windows Update's connection to the internet?

Windows Update error 80244016, 8024402f, or c80003fa


You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

Hope this may help some,

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Hi all! I'm sorry if I'm posting in the wrong place, but I've been stuck with this issue for a while now. Last July, I came here and got help to remove a rootkit off of my computer (Great help, by the way!), but seeing as it had infected my services.exe, part of the fix was to get a new copy of it, or something around those lines; this will come in to play later, I think. Anyway, its been a LONG time, my last update whenever I try running windows update, it runs for a bit and tries to receive the updates, but then stops and displays a message saying it failed to update, and gives me the error code of 80246008. I've looked this up, and I see that it possibly has something to do with the background intelligent transfer service. The thing is, I would just like some help here on what I should do. Could someone maybe help me out with what's going wrong with the updates? Any help is greatly appreciated. (Also sorry for the wall of text).

For reference on what I did to remove the virus:

Answer:Windows update error...error 80246008

Please download Farbar Service Scanner Download Link and run it on the computer with the issue.Make sure the following options are checked:

Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.

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I installed a routine update on my Windows 8.1 OS, and it made my mail app crash. I had to refresh my PC, which fixed that, but now I can't download my Skydrive docs to my PC as the transfer rate is so slow. Google drive is still instant, so I know it's not a bandwidth problem. Microsoft have basically told me there is nothing they can do.

I have tried the troubleshooter, clean boot (which wiped my Skydrive files from my PC), unlinking and reconnecting my account ... nothing works. It says it will take over a day to transfer 170 MB of data! Any help, please?

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I have an Optiplex 9010 AIO. This morning I was trying to update the BIOS of my system, from A10 to A13. During the update process it showed an error: "ME FW Update Failed: Internal error: FWU_Buffer " - please see the photo below. Although the update failed on the Management Engine part, it still boots up and running OK. I tried couple of times to update the BIOS, and each time I got the same error. I tried to flash the A12 and A11 BIOS as well, A12 gives same error, and A11 has the same Management Engine version hence no use.
Any help on this is very much appreciated!

Answer:Optiplex 9010 AIO BIOS Update Error - ME FW Update Failed: Internal error: FWU_Buffer

Hi Stone3t,
Can you provide a screen shot showing the current BIOS version?

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Relevance 59.04%

I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

Answer:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
Download and install it.

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While updating HP Active Support Library in windows vista home premium it downloads and checks for space allocation and then gives me Error 1316.A network error while attempting to read from file c:\windows\installer\HP active support library.msi Then after the rolling back action I receive Error-1603-Fatal-error during installation consult windows installer help (msi.chm) or msdn for more information. I have tried to go to the latter but have been unsuccessful in eliminating this problem. Is there anything that can be done short of restoring my laptop back to its original out of the box settings?

Answer:Receiving Error-1603-Fatal error during installation of update for the home support library in windows vista home premium

Worth reading, IMO:


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Relevance 57.81%

When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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Relevance 57.4%

I am using Windows 7 Professional with Service Pack 1.
Windows Update has lost my update history and hangs when I tell it to check for updates. Windows Update Troubleshooter reports "Windows Update error 0x80070057(2016-07-15-T-12_59_34P) Not Fixed". How can I get Windows Update working again?

Here is a detailed account of the problem:
Earlier today, I ran Windows Update and told it to install 15 important updates. It said it was downloading them, but stalled for 30 minutes at 0% done.
I rebooted my computer and re-ran Windows Update. It reported that there were no pending important updates. I clicked "View update history" and saw that the most recent 15 important updates had failed. I clicked "Check for Updates" and,
when it finished checking, Windows Update continued to report that there were no pending important updates.
At that point, I concluded that something was wrong with Windows Update. In an attempt to fix it, I downloaded and ran the Windows Update Troubleshooter (WindowsUpdateDiagnostic.diagcab). It reported one problem found: "Windows Update error 0x80070057(2016-07-15-T-12_59_34P)
Not Fixed".
After running Windows Update Troubleshooter, I re-ran Windows Update. It reported that my most recent check for updates was "Never", and that updates were installed "Never". When I clicked "View update history" I saw an empty
list. When I clicked "Check for updates", the applicat... Read more

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Relevance 56.99%

Computer model: Panasonic Toughbook CF-31
OS: Windows 7 SP1
Processor: Intel Core i5-2540M CPU @ 2.60GHz 2.60GHz
RAM: 4 GB (3.89 GB usable)
System type: 64-bit

CBS Log - Google Drive

I ran the SURT tool Windows6.1-KB947821-v34-x64.msu.
Ran fine, no problem.

Ran sfc /scannow
"Verification 100%"
"Windows Resource Protection could not perform the requested operation."

Also ran

I still get the "Windows Update Error, Error Code 80070643, Code 9C57"

Answer:Windows Update Error, Error Code 80070643, Code 9C57

Hi Qpuser,
lookin at your logs
couple of questions
Are you dual booting or have the OS on your D drive/partition.
can you also run, in following order
and sfc /scannow

copy/paste the results please.


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Tried the following:
1. Update works if I bypass the router, ie. connect the PC directly to modem.
2. It also works from different ISP, through router (at work).
3. Format disk & Reinstall windows 7

From windowsupdate.log:
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <>. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc WARNING: DownloadFileInternal failed for error 0x80072efd
2011-12-01 00:03:54:771
968 99c
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\
2011-12-01 00:03:54:771
968 99c
Misc Microsoft signed: Yes
2011-12-01 00:03:55:863
968 99c
Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <> Bypass List used : <(null)> Auth Schemes used : <>
2011-12-01 00:03:55:863
968 99c
Misc WARNING: WinHttp: SendRequestUsingProxy failed for < Read more

Answer:Can't update Windows 7 - Windows Update Client failed to detect with error 0x80072efd

Try to remove the proxy server entry from the WinHTTP proxy configuration for Windows 7:
Click Start, and then type cmd in the Start programs and files box.
Right-click cmd.exe in the Programs list, and then click Run as administrator.
Note If you are prompted for an administrator password or confirmation, type the password or click Continue.
Type the following command and then press Enter:
netsh winhttp show proxy
Note The proxy setting is listed next to Proxy Server. If there is no proxy server, Direct Access <no proxy server> is shown in the Command Prompt window.
To remove the listed proxy setting, type the following command and then press Enter:

netsh winhttp reset proxy
Click Start, click All Programs, click Windows Update, and then try to download and install updates again.Alex Zhaozx
TechNet Community Support

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Relevance 56.58%

Operating System:       Windows Vista Home Premium
Computer:                     Compaq Presario SR5079UK                                          2 gb RAM
Problem:  "Windows Update; Error Code 8000FFFF"   "Unable to uninstall update KB929777"
Solutions Tried:
Disable all Antivirus softwareTry running windows updates, and receive the error message "Error Code 8000FFFF"I have been advised to uninstall update KB929777, when trying to do this I receive a further error"An error occurred, not all of the updates were successfully uninstalled"
I have also tried the above whilst running Windows in safe mode and the same errors are received.
Also tried the following:
Disable all Antivirus softwareAt command prompt; Net Stop WuAuServRename "C:\Windows\SoftwareDistribution"     to     "C:\Windows\sdold"Try installing download update "KB929777" - Unable to installAt command prompt; Net Start WuAuServTry running windows updates and, still receive the "Error Code 8000FFFF"
I have also tried the above in safe mode, however the service "WuAuServ" does not run in safe mode,tried installing the update "KB929777" and receive the error "Installer encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"
I have also tried the following:Removing 1gb of RAM, Re-installing a previous ... Read more

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We couldn't install Windows 10
0xC1900101 - 0x40017
We've set you PC back to where it was right before you started installing Windows 10
The installation failed in the SECOND_BOOT phase with an error during BOOT operation
What was tried: Connected straight to ethernet, Turned off wireless and Defender A/V, Removing the D/L files, D/L fresh from ISO file, launched install file, went through approx 50% and PC rebooted - nor stuck on black screen with swirling dots for OVER 4 hours with a brief HD access every couple of seconds.
Rebooted again -- still swirling dots on black screen. Tried again, same results.
Rebooted with F8 to get original Win 10 back.
Turned on "metered connection" option for WLAN to stop this update from happening. But now I cannot get and security updates for this machine.
Please suspend this D/L until fixed. Cannot afford to have no protection!

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Hi all, I am having a frustrating issue at the moment, where my pc is taking 20 minutes to boot - this is primarily because it keeps trying to install several windows updates, gets to 30% after multiple restarts, then fails, and says "recovering original windows installation" and finally boots up. It then presents a list of failed updates. This is below.
These all see to be for Windows version 1709. Can anyone tell me if my issue is possibly because, acording to my system I have version 1703 - and if so, how do I get it to 1709 so i can install these and move on?
Any advice please? This is driving me nuts. The only thing I have found online is recommendations of a full re-install, which i dont want to do, not with hundreds of Gb of games, and all the setup for HOTAS, Oculus and everything to do again, that will always be last resort for me.

I have tried:
Uninstalling BitDefender and trying again. DISM /Online /Cleanup-Image /RestoreHealth.Using the Windows Upgrade Assistant.Running updates in Safe Mode.

Everything I have tried has the same result. Any help would be appreciated, as a re-install would take me a couple of days to get everything back to where it is now. Other than these updates the system is perfectly stable and runs well.

Answer:Windows update failing - version 1709 Update - no real error message.

1) Find a flash drive that you can format ( > or = 8 GB)
2) Create a bootable Windows 10 iso:
Download Windows 10
3) Uninstall all AV software (always on and manual)
4) Place the computer in clean boot:
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
5) remove nonessential hardware
USB devices
bluetoot devices
USB drives (other than a windows 10 iso if used for the upgrade)
USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card,
6) ) These should be the only attached devices:
wired mouse
wired keyboard

7) Check the drive to make sure that there is > 25 GB free space
8) Post an image of disk management into the thread:
Disk Management - How to Post a Screenshot of General Tips Tutorials

9) Open administrative command prompt and type or copy and paste:
10) sfc /scannow
11) dism /online /cleanup-image /restorehealth
12) chkdsk /scan
13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

14) Remove all unused SATA devices (only have one drive available during the windows upgrade)
15) Uninstall non-Microsoft disk encryption software
16) Run disk cleanup to clean temporary and system files

17) disconnect wireless ... Read more

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The URL of a shared folder on the LAN,  copied into Windows Explorer address bar produces the Network Error in the above title.
Network Error: WIndows cannot access
\\\MySharedFolder   Error Code: 0x8004005 - Unspecified error.
But from a Dos terminal, Windows Explorer can open the same location just fine.  From DOS terminal:

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I keep getting an error for updating my modem when running windows update. How do I check which modem verison I have? sights with trusted update downloads?


Go to Solution.

Answer:G550 - windows update error - Samsung CDMA Modem won't update

please post back the error message as it is.

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I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?


Answer:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

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I'm trying to install update KB976932 (Windows Service pack 1 for 64bit) and KB982526 (Microsoft .NET Framework 3.5 SP1) but I keep getting error 800b100 which stops me from doing so.

I've tried deactivating my firewall; manually installing from the microsoft website; and using the system readiness tool but I keep getting the same error

I've attached log files and I believe some files are corrupt. How can I replace them?
Can anyone please help me out?


Answer:Windows 7 - Update KB976932 and KB982526 update failure- error 800b100

i am facing the same problem even, tried installing manually, readiness tool and fix it, nothing works. So i just turned off windows update,
windows update Code error 800B100
I amrunning 64 bit windows 7 ultimate

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Hi everybody

I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128)
I have also some other errors installing Internet Explorer 11.

I have used "sfc /scannow" command but it didn't find any integrity violations. the CBS log is attached.

I have also used SUR and the log file can be found attached to this post.

Any help is appreciated.

Answer:Windows update error code 2 on installing security update .NETF 4.52

Not as bad as I thought from the file size of the CheckSUR log...

Seconds executed: 626
Found 40 errors
CSI Manifest All Zeros Total count: 40
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.20916_none_0f2b73186e1... Read more

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Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,

CBS.log MSINFO32.nfo

Answer:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -


Once complete, please reboot twice, then post another MGADiag report.

If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

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My Windows Update has been failing to update for a while now and I can't seem to find the solution. Here's the run-down of what happens step by step:Launch an update scan for Windows Update
It scans for a few seconds then says:

Install new Windows Update software

To check for updates, you must first install an update for Windows Update.

Once I click Install it begins to "Install and Update," but then immediately returns to "Checking for Updates."
The next box I see says:

Windows could not search for new updates

An error occurred while checking
for new updates for your

Error(s) found:
Code 800F081F

This happens every time I've attempted to update. After looking up the error code, I found the main Windows site that gave me the following explaination:
If you receive Windows Update error 800F081F, it means that Windows Update or Microsoft Update cannot determine the cryptographic service provider, or a file Windows Update requires (named catalog store) is corrupted.

I've looked through multiple Windows forums and How-To's and have tried all the fixes I found. SURT, sfc/ scannow, the standalone download for WU, Windows Update Diagnostic, multiple malware scans, and Microsoft Fixit. Ultimately, I always get the same error code, (800F081F).

I should also say this problem has been here for a few months now, and it's becoming more worrisome as more time passes. The longer I... Read more

Answer:Windows Update fails to update, error code 800F081F

Hi Mookeylee & welcome to Sevenforums.

Please follow Windows Update Posting Instructions

We need to see the logs to determine the cause of the error.

Worst case scenario, and last resort, repair install windows 7. No big deal I just did 2 yesterday win7x64 Home Premium. Brink posted a great tutorial Repair Install.

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Hello. It all started couple of days ago when I wansn't able to start my Skype, because at the login window Skype uses Internet Explorer I've been trying couple of days to do something. At first I was getting internet explorer 10 update error, but somehow, magically, that update installed, but now!!! now it says that there's Internet explorer 9 update error! Please help, guys, really frustrated that I can't use skype, I really need it for my work. ty.

I've made logs with System Update Readiness Tool as suggested here Windows Update Posting Instructions, but when I try to attach it, it says

Your file of 10.84 MB bytes exceeds the forum's limit of 8.30 MB for this filetype.

What should I do? I've tried to zip CBS and to rar it, but the size is still bigger than allowed. HELP!

Answer:Windows update error 9C48, Internet Explorer update.

I'm thinking my CSB file is bigger than it has to be because I've been running this System Update Readiness Tool couple of times in last few days, maybe I should delete something out of there?

Update: I uploaded it here, sorry if it's against the forum rulse, or something, will do as it must be done if this isn't appropriate. thx

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First, excuse my english, I'm trying my best.

I get error C80003FA whenever I do a Windows Update run.

I did the Windows Update Posting instructions. When I did the SURT installation, it didn't finish and I had to reboot the PC. Then it work.

I've tried sfc /scannow several times before with different results: sometimes finished with no errors, sometimes finish with unfixable errors and sometimes didn't finish at all.

I uploaded the

Hope you can help me, thanks.

Answer:Windows Update doesn't update. Error code C80003FA

There are no errors in any of the posted logs
Please post the C:\WIndows\windowsupdate.log file.

Please also post the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...

Save the file as Appevt.evtx

Repeat for the System log

then zip both, and upload them.

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Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+[email protected]

Answer:Not able to update windows update on Windows 7 getting error message WindowsUpdate_dt000+WindowsUpdate_80072EE2

This error code indicates that you cannot access the Windows Update servers properly. Please refer:
Windows Update error 80072ee2 remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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I have an Acer Aspire Ethos laptop running Windows 7 Ultimate x64. SP1 is installed according to system properties (came installed).

Windows update was working fine until maybe June or May of this year.

I have tried a number of hotfixes, several microsoft fixit (automatic normal and aggressive runs), the sfc /scannow in admin CMD mode, and also uninstalled the last ten or so updates. I have also deleted the contents of the /Downloaded Installation Files/ within C:/Windows but that also did not fix the error.

Have also tried disabling my antivirus but that did not change anything, windows update will not self-update at all.

Nothing seems to work. Please help.

Below see a typical update attempt from the log (repeats almost every other day more or less the same.

2012-08-27 13:31:58:097 1088 162c AU ## START ## AU: Search for updates
2012-08-27 13:31:58:097 1088 162c AU #########
2012-08-27 13:31:58:103 1088 162c AU <<## SUBMITTED ## AU: Search for updates [CallId = {DC5A4D0A-1B62-43F8-ABF1-BED8250E87B9}]
2012-08-27 13:31:58:580 1088 13d0 Agent *************
2012-08-27 13:31:58:580 1088 13d0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-08-27 13:31:58:580 1088 13d0 Agent *********
2012-08-27 13:31:58:580 1088 13d0 Agent * Online = Yes; Ignore download priority = No
2012-08-27 13:31:58:580 1088 13d0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=... Read more

Answer:Windows Update Self-update Fail Error 80073712

agreed. I am facing a similar problem as you. Help

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I am unable to install "Update for Windows 7 for x64-based Systems (KB2761217)" and get "Error Code 8007065E" after the update finishes downloading and attempts to install. See attached for the logs and a screenshot of the error.

Answer:Windows Update Error 8007065E on Update KB2761217

You have some errors in the CheckSUR log which are likely causing your problem - for ease of access, I'll put them here....

Unavailable repair files:
servicing\packages\Package_4_for_KB2761217~31bf3856ad364e35~amd64~~ Read more

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After buying a new hard drive and reimaging thumb drive from Dell, I installed Windows 7 Ultimate on a Dell M6400 Precision Laptop. I have everything working except Windows Update will not Update. It has not updated once since the install. Windows Tech
support has not been able to resolve the issue, even with remote assistance. I get the Error Code 0x80070003 after running the Windows Update Diagnostic Tool. Does anyone know how to fix this?

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Been using Google and such for a couple months messing with it but cant get update to work. My girlfriend updated from Vista a while ago and I cant crack this! I have done all the differect things I could find from Microsoft to no avail. The fixit program finds something and says its fixed but still doesnt work.

Any ideas you all could give would be great! Thanks.

Answer:Update for Windows Update Error Code 800700B7

Hello bobo and welcome am no expert mate but take a look at this Windows update KB2532531 gets error code 800700B7 - Microsoft Community

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When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive the following error message:
This issue occurs if Windows security .dll files are registered incorrectly.
Download Fix It from KB956702 to fix this problem.

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Windows Update was working fine until earlier this month, when it suddenly started displaying the mentioned error code.

Have tried running the FixIt tool from Microsoft to reset Windows Update components, but it cannot repair the Windows Update error.

Tried running SURT, but it gave a message about not being able to install hotfix.

SFC /SCANNOW cannot run.

Attached screenshots and log folder.

Answer:Windows Update error 8008005 on search and update

Have you tried a start up repair from the install disk?

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I didn't see any posts about this, so I hope I am not double posting.

After removing a drive load of viruses, I am still not able to update Windows Vista to Service Pack 1. I have even tried to create a new admin user account in hopes that this would work, but no go. I tried running sfc.exe / scannow from the CMD and it did report that it was unable to repair wextract.exe. Also, the file reportingevents.txt located in %system root%\windows\softwaredistribution\reportingevents.txt lists "Windows Update Client failed to detect with error 0x80070490".
Although, I think Windows Defender can update. I need to take a break.

Acer Extensa 4620-4605
Windows Vista 32-bit Home Premium

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Hello. Been having this update issue and already run SURT, Fixit, and SVC to no avail. Even spent some time on a live chat with a microsoft tech to help me out but his tools couldn't help much. So, I've come here to hope for a miracle.

Here are my log files. The attachment manager isn't working at time of posting so I will attempt to upload the full CBS .zip later.

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I am having some issues with my windows update. It will not update at all. I am also unable to update my internet explorer.

Any help is appreciated. Please see attached logs and below code




Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-FYVQB
Windows Product Key Hash: BiGPTnEmebjLKyvsFO9OMYyy/gc=
Windows Product ID: 55041-008-1336017-86675
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {3AD4711B-834B-4D8B-A7D1-D1E6DF23B036}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA ... Read more

Answer:Windows Update Issue - Error 80073712 will not update

Hello habeeb786 and welcome to the forums

Could you follow the instructions here please:

Windows Update Posting Instructions


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Alright, this has been going on for awhile, and now I'm fed up. Every time I want to update windows, it comes up with this error code - 80090305 Every time I try to update windows defender, it comes up with this error code - 0x80090305 I can't update either! I've looked for solutions online -everywhere- nothing works. I checked what the Microsoft website said, but that didn't help either! I really think I should get these updates, and I'm tired of it popping up and telling me that it can't update. The computer is an Acer (I don't know the exact model, I trying to fix my friends computer and I'll be back there tomorrow.) Anyway, help would be amazing. Thank you! p.s I realize this is my first post, but you know I signed up because I really need help! I've tried everything!

Answer:Update error 80090305 - cannot update windows or defender!

Fix SEC_E_SECPKG_NOT_FOUND Error Under 2 Min - Fix PC Error ?
This is what they say is the fix

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firefox opening strange search pages instead of desired page. When I try to run Spybot - Malwarbytes - NOD32 I cannot update the programs and get the "error retrieving update info file socket error # 11004" while all other internet connections work fine.

DDS (Ver_09-02-01.01) - NTFSx86
Run by GenChair at 6:47:59.57 on Sun 02/15/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.421 [GMT -8:00]

AV: ESET NOD32 antivirus system 2.70 *On-access scanning enabled* (Updated)
FW: ZoneAlarm Security Suite Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Pure Digital Technologies\FlipShare\FlipShareService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Zone Labs\ZoneAlarm... Read more

Answer:error retrieving update info file Socket error #11004


Sorry for delayed response. Forums have been really busy. If you still need help with this post a fresh dds log, please.

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Error 1406 & 0x57E office update install error.

This might be helpful for people getting the above errors, and who have used a Registry Cleaner.

I had a few Office updates that were downloading ok, but would not install. The error was listed as simply 0x57E. A common problem judging by web discussions about it.

To fix it, I first replaced ose.exe Used a cached copy first, then emailed myself a copy from my work PC (only 88kB). That got a few of the updates to install, but not a PowerPoint update.

While wondering what else to try (I did try a number of things suggested on the Net, other than reinstalling Office, or repairing it with the CD, but nothing else helped), I did an Office ?Detect and Repair?. That wouldn?t work either. Kept getting ?Error 1406 Setup cannot write the value to the registry key?? A key was then given, and then other keys as well if I said ?Ignore? on this error. These keys all ended with \InprocServer32.

Then another Windows Update came out, and all installed ok, other than the same PowerPoint update, and now an Excel update would not install as well.

I had read that Registry Cleaners might cause trouble, and I had used CCleaner and Ashampoo. I had saved the changes made by these programs, so I was able to remerge them back into the Registry. That solved both problems ? the Office Install problem and the Office Detect and Repair problem.

It may be that if you are having both (or either) of these problem... Read more

Answer:Error 1406 & 0x57E office update install error

Forgot to say, using Windows Professional XP SP2, and Office Professional 2003. Some people having similar problems were using Vista.

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Hello, I have a Compaq Presario C500 Laptop with Vista Home edition installed (Intel Celeron M CPU 1.86 GHz/1.50 GB Ram/Vista SP 2.  I've had my Windows update set to automatically download and install any updates.  However I've recently had this error message occur that states "Errors found - Code 80070422.  Windows update encountered an unknown error."  I've tried the "Get Help With This Error" link but it's very confusing.  I've also run my antivirus (microsoft security essentials)/Superantispyware/Malwarebytes to make sure I don't have any virus' and haven't found anything.  Can somebody help me?  Thanks.P.S.  User Mulreay said I should repost in this area.

Answer:WIndow update error will not work - error message 80070422

Hi, hope this link helps. According to Microsoft:QuoteWhile your computer might not be infected with a virus, it is recommended that you follow steps to scan for viruses, and then turn the services on.

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I have tried what I believe to be everything at this point. Clearing out the update download folder and retrying the update does not help whatsoever. Forcing the update through a command prompt just gets the download to 100% and then gives me this error. I tried using the Media Creation tool but it just tells me this when I try to run it:

I have found no advice for this error online. There are maybe a total of 3 reports I can find of this error, and no one has given any working answer to anyone with the issue. Please, someone, halp.

Answer:Upgrade from 7: Update Error Code 80200053, & MediaCreationTool error

If it'.s any consolation - I had that thrice - rebooted each time - now it works fine first time (it takes time to load in the background tho')

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Hello All, Hope someone may be able to sort this one out for me; my efforts so far have been useless  I am using a ThinkPad R60e (model # 0657-3LG), running Win-XP-Home Premium - SP3, with BlueTooth built-in; it worked fine until a few days ago, when I allowed ThinkPad SystemUpdate to attempt to update its driver (Bluetooth with Enhanced Data Rate Software) to its most current version ( For the first time in its over two years life, SystemUpdate STALLED during the update (never done that for ANY piece of software, application or driver!). I had to "brutally" abort it (after several hours of wait), and tried again: same result. I downloaded the update from Lenovo's Web site, and tried to run it manually (not under the SystemUpdate services): again, it stalled eventually. Assuming an incomplete update was performed, I entered the Windows Control Panel, and went through an UNinstall of the software (to clean the area), closed the Bluetooth radio, and done a reboot. Further to which, I restarted the Bluetooth radio, cancelled the Windows' "detected new hardware" pop-up, and tried to install the driver anew (from the file I previously downloaded); complete failure, with a pop-up stating "Internal Error 2753, F84988_btins.dll". Repeated attempts, produced the same result; this time, the software no longer appears however under the Windows' Control Panel's "Add/ Remove Programs" (incomplete install ...) Under the Device Manage... Read more

Answer:BlueTooth Update Error (Internal Error 2753, F84988_btins.dll)

Hello All, Is anybody monitoring these Forums? I REALLY could use a helping hand here ... Thanks,                Rougena

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i just installed google chrome from online installer and then i moved the file using application mover to the HDD.. then i pasted a symlink in "C:\Program Files (x86)\" ... "C:\" is the SSD where the windows and the drivers are installed.... when i turn on chrome everything works file.. but the updater doesn't work... when i try to update i get this:

can anyone help me get that fixed.. thanks!

Answer:Update failed (error: 3)An error occurred while checking for updates:

Just uninstall Chrome then install it directly to the destination you want it installed instead of moving it post installation.

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This is a family member's laptop. It is a Dell Inspirion N4110 running Win 7 Home Premium x64
They gave it to me complaining that the shutdown button restarts the computer and will not actually shut it down.
So I checked its preferences, they were fine. I went into the registry and changed the value from 1 to 0. That didn't work. (I changed it back)

I noticed on start up there is an error (it still pops up) that says there was a problem starting c:\users\blah\AppData\Roaming\homsp.dll The specified module could not be found.

The I decided to run a virus scan. Their McAfee had expired so I uninstalled it along with some odd software from a company called SysTweak or something and installed AVG and Malware Bytes. Those full scans came back clean except AVG found something and removed it but it wasn't of any significance to this issue.

I decided to check Windows Update, it wouldn't run. So I tried to restart it in Services and it wasn't there. After some piddling I found a program that supposedly fixed the problem for you. It was called Fix WU. I got it Softpedia. After running it the Windows Update service was back. I was able to install some updates and thought all was well. Then there were more updates. I tried to install them and got an error 80246008.

So I then realized BITS wasn't listed in the Services, either. I found a download (? [SOLUTION] Windows Update and BITS services missing) that contained reg files for Windows 7, installed it, ran the bits file and then res... Read more

Answer:Update error 80246008, Restart on Shutdown, dll startup error

I'm in no way a expert on such things but I did notice something you found.

Their is no way of knowing all the things a program like that has done. If I had to repair this computer I would start with a repair install.

Give this a good read.

Repair Install

Then I would install MSE for a anti virus and use the built in Windows Firewall.

Little note: If you didn't use McAfee's online removal tool their could of been left overs of McAfee on the computer when you installed AVG and that would be just more problems.
Any anti virus program you remove I recommend using their own removal tool found online.

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Just got the new Spectre x360 with i7 Kaby Lake processor.  I like most everything about it, but it gets hot in the upper left hand corner, and the temps are in the 80-90 range during normal load.  Researched possible solutions, and one common solution seems to be making sure the Bios is updated. HP Assistant coincidentally popped in a message about an updated Bios available.  Perfect timing, so I thought.  Bios update downloaded ok, but during installation, I got the error message c2-Error: Region is write protected.   Thoughts on how to update the Bios?  I know that one of the recommendations is not to update the  Bios unless something is not working.  Everything seems to be working fine, but I'm thinking I should update he Bios anyway to see if it solves the heat problem.  Thoughts on that? Thanks.

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I have been trying all day to run my windows update. I just got my computer out of the box today. The windows update says that the update process can not be done until the "update to Windows Update" is installed. I have tried to install it and I keep getting the error code 80070643. I went to the "help" area. I said to go to services and restart the office source engine to automatic (delayed start). It did not work.

I have searched and there is said to set the ose to manual. I tried that too! Nothing is working.

I even tried to manually install the windows update from the microsoft website and it gave me the same error code.

Several places I find online keeps saying something about office 2003, but I have 2007.

Any ideas?

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I have run across this error now 2 times. In the first instance the computer was run through with a fine toothed comb and all malware removed. In the second case we have not done the malware removal. For this post, I would like to deal with the first computer as the second guy is still working the steps the other I tried (unsuccessfully) on the first. The following has been done:
Scanned and cleaned of malware
Tried the steps here.
Tried the steps here.
Tried this, and this,.
Reset the Windows firewall. Uninstalled and re-installed the Windows firewall. Nothing has worked. Does anyone have any other suggestions we can try?

Answer:Windows Update error 80072EFD, cannot update

The Windows Update error code 0x80072EFD; Error String ERROR_INTERNET_CANNOT_CONNECT occurs when the attempt to connect to the server fails.
You appear to have tried quite a few troubleshooting steps, including the Fix It tool. Nevertheless, see if something at Cannot Update Windows using Windows Update and at Windows Vista Updates Fail To Install help you.

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When I try to update windows update, it gives an error report as "error found, code 80070003".
I have Windows 7  Home premium operating system.

Answer:Cannot update Windows update. (Error 80070003)

To troubleshoot the issue, please try the suggestions from the link below:
Windows Update error 80070003

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This update is causing problems.
2017-11 Cumulative Update for Windows 10 Version 1709 for amd64-based Systems (KB4048955)

I restart and then after it boots up I get this message:

We could not complete the updates. Undoing changes
How do I block this certain update please?. Thank you.

Answer:Windows update error.How do I block this update????

Have a look in the tutorial section to reset the windows update settings. worth trying i reckon

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Hello, can someone please help me with my problems about Windows Update

I have tried to run Windows Update on my computer and received the following error message:
I have also tried Farbar Service Scanner and i got this file
Attachment 294790
Any help and suggestions would be greatly appreciated!

Answer:Help with Windows Update Error: Windows Update Services not running.

i have a similar problem here is my farbar file:
Please Help
Farbar Service Scanner Version: 23-11-2013
Ran by Safe (administrator) on 24-11-2013 at 12:02:44
Running from "C:\Users\Safe\Desktop"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal

Internet Services:

Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible. is accessible. is accessible.
Windows Firewall:
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Firewall Disabled Policy:
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My pc is running Windows 7 64 bit. I get an Update Manager error message which states 'An error occurred Error # -3' Whenever the update manager tries to check for updates. If I click 'update now,' It tells me I'm not connected to the internet. (I am connected) Following the more information link to the website I'm told the error is either due to running ie5 or earlier (I'm running ie8)or that the pm.html file is corrupt.It then suggests reloading the update manager but uninstalling and reinstalling this has not solved the problem.Any suggestions?

Answer:Update Manager shows 'An error occurred Error 3'

Which browser?

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I have a Lenovo 3000 Y410 Notebook (Model 7757). It is under warranty. Since few days, I have been experiencing problems with reading CD/DVD's in my drive. However, I am able to write CD/DVD's. I went to this page and updated Firmware update for Optiarc DVD-RW/CD-RW drive, model AD-7560A. Then, I tried to update the BIOS. But, I am getting the following error message: Cannot load driver C:\Bios\05CN63WW\PHLASHNT.SYS. Please check your accounts, if you have no adminstrator privilege, please log in ! Access is denied. Error code: 5 Today, I called Lenovo Customer Care in the US. The representative asked me to visit and run Upper and Lower Filters Reset (in General Tools Section). I again got the following error message: Error: Access denied. Access is denied. <5> Actually, I have an administrator account. The laptop has only 2 accounts. Mine is administrator account and the other one is limited account. I used admin account to run these operations. I closed Trend Micro PC-cillin Internet security also. The representative suggested to backup all data and run one-touch system restore. She said that this could remove the glitch that the laptop is having. I would like to do this as a last resort. Is there any option available to solve this ??? Thanks in advance.

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Answer:CD/DVD drive read error and BIOS update error

I did some research and solved the problem.  

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With the latest ransomware troubles it would be great to get this fixed. It has been a problem since last August.

Have tried everything I can think of including manual updates - no luck.

Any ideas would be most appreciated.


Answer:Update error: (KB3172729) - Error 0x80248007 - continues

Hi innovation2. Welcome to the TenForums @innovation2

First I would run the Windows Update trouble shooter.

Windows key + S, search bar appears, type troubleshooting into search bar, troubleshooting appears at top. Click it, window opens, lower right side "Fix problems with Windows Update", click. Window opens, click on “advance”, click on Run as administrator, click “Next”. Should run clean. If not run again.

Then try update.

If this doesn't work, to a command prompt(admin)

sfc /scannow

There is another Trouble shooter at

which another member said fixed their issue.

After that I would recommend is an in place repair / upgrade. This will take you to the Creator Update and I'm not sure you that is where you want to be depending on the age of your gear. The Creator Update is being rolled out by MS and with each wave they learn / fix and promote. That is not to say you can't do it, just to say there is some risk.

Lets see how the trouble shooters and file checker work.

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Hello all,I have upgraded from windows 10 home to Windows 10 education using key from Microsoft imagine a few months ago. When I try to apply creator's update using Windows 10 upgrade assistant, I get the following error at the boot:

If I select F8 or Enter, nothing happens. Pressing esc takes me to Bios. And after restarting, it boots normally without applying creator's update.

In update history, it shows that following update is applied "Windows 10 Creators Update Privacy Settings for x64-based Systems (KB4013214)"

I have my laptop in UEFI, AHCI(changed from RAID at the time of dual boot with Ubuntu).

How can I solve this issue?


Answer:winload.efi error during creator's update, error 0xc0000225

I would recommend you recreate your media using the Media Creator Tool with an 8GB USB key.

Before running "Setup" from the key please enter your BIOS and ensure secure boot is disable while you do the update.

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I have a problem, with a user who has one single update that will not apply to the machine.
Security Update for Microsoft Outlook 2013 (KB3172519) RT - Error 0x80240017
I have tried the
twice no luck and still unable to apply the update, as anyone else been able to resolve this particular update .

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I am connected to a wifi network on my phone and my one drive account says I have 14 GB free of storage. My phone says when i try to upload from the camera roll "This video may be larger than the maximum file size,or you may have reached the upload limit for your account" Last time i checked you could upload a 2GB file at once. How is a 7 minute and 25 second video larger than 2 GB? Or is there another reason?

Answer:Video will not upload to skydrive/onedrive even if skydrive has the space.

7 and half minute video should not be that big, but you can check this if you connect your phone to PC via USB cable and open the File Manager. Maybe there is a way how to check the size on your phone as well.

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hi. i have a  HP Pavilion x2 - 10-k010nr. and i had installed windows 8 before.yesterday and updated my os to windows 10 and due the low memory, the device ask me for a external storagem device and i put a sd card.during the instalation one error message show up saying that will retrieve to the previous os system. but began in cycles of re-starting over and over again never living the black screen. i tried all buttons to tried to acess bios or using a boot pen but nothing is detected. please help me

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I am having trouble installing the windows update for the windows malicious software removal tool. I have run the update 10 times now and everytime I reboot I get the message saying the update is available for download. I have done a complete virus removal using combofix, trojan remover, malwarebytes, superantispyware and spybot. I have the hijack this log. The system I am running is Windows Vista Home Basic 32 bit with service pack 2. I removed a corrupt antivirus program that was on this computer called trend micro pc-cillian.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:39:20 PM, on 8/10/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18928)Boot mode: NormalEDIT: removed mis placed log.

Answer:Windows Update Error

Fixed the problem by turning off auto update, installing the update, restarting the computer and then turning auto updates back on.

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