Computer Support Forum

Disk manager changed my external hard drive

Question: Disk manager changed my external hard drive

I have found the solution, it is standardly unmounted (but i made it mount with ''partition found and mount, but now im dependable on that program for the hard drive to be mounted, so how do i make it like a normal hard drive?? and how do i format it so that its like a normal hard drive)now so the pc sees only that black space, but how do i make it so that its standardly mounted again?

More replies
Relevance 100%
Preferred Solution: Disk manager changed my external hard drive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 90.61%


I have emailed Paragon and am awaiting there reply, but you guys seem to know a lot more and try and solve the problem

Up to this point I have used either Acronis or Paragon for my backups, I prefer Paragon over Acronis, mainly because the restore by Paragon is far quicker.

I have both bootable CD's, but in this instance I would like to concentrate on Paragon.

I downloaded Paragon's Advanced Recovery CD. 2009 Build 6730. Put it in my rom and booted ....... looked at a black screen for 10 minutes. Removed it and rebooted, it got stuck at the loading of Vista, then I got another black screen no hard drive movement.

Rebooted again, this time with the regular Paragon bootable CD. It booted into the recovery console.

Now this is where things go from bad to worse. I tried finding my OS, after a lengthy period I received an error disk 2 i/o fault!!! ....... no operating system found.

Now disk 2 is my external hard drive where my backups are kept.

So I rebooted with the CD in, went into the recovery console and clicked on "safe restore", after playing the waiting game I get a message disk 2 i/o fault!!!.

Took out the Paragon CD, put in the Vista one, tried a repair, but there was no OS to repair .

So I installed Vista, and because I didn't want to have to reinstall all of my programs again (yer lazy I know, but that's what backup's are for).

Checked with the fresh install, that my two external hard drives, had there drivers and were present. They were ... Read more

Answer:Paragon Hard Disk Manager Suite & USB External Hard Drive


3 more replies
Relevance 86.51%

I have a problem with a new external hard drive I bought. In Windows XP, it appears as "Seagate Expansion Desk USB Drive" under Disk Drives in Device Manager, but it doesn't appear in Disk Management, where all the drives are listed. It also doesn't appear in My Computer. How can I allocate it a drive letter so I can use it? My drives go up to K, so it should be allocated L drive. Any help would be appreciated.

Answer:Seagate External Hard Drive shows up in Device Manager, but not Disk Management.

Attach the drive to a different usb port. Open a command prompt. Type
list disk
Copy and paste the result. You can do this by clicking the icon of a monitor in the menu bar Edit > Select All. Edit > Copy. Right click in your post > Paste.

5 more replies
Relevance 79.13%

Hi, My Seagate 2TB external hard disk is not getting detected by my PC, doesn't show in 'Safely remove hardware' option.

However, based on one old thread, I installed Partition Recovery Wizard and this is how the scan looks. Please help.

Answer:External Hard Disk not detected, visible in Disk Manager

Please find the screenshot of disk management

9 more replies
Relevance 79.13%

Hi, My Seagate 2TB external hard disk is not getting detected by my PC, doesn't show in 'Safely remove hardware' option.

However, based on one old thread, I installed Partition Recovery Wizard and this is how the scan looks. Please help.

Answer:External Hard Disk not detected, visible in Disk Manager

Please find the screenshot of disk management

9 more replies
Relevance 79.13%

Had a close call recently with a lost partition so decided to install Acronis DM and create a bootable CD. When I tried it out it shows everything as should be, except the drive letters were different (same letters C: D: E: but against different drives). Is this a problem?Ta

Answer:Acronis Disk Manager - changed drive letters

shouldnt be as long as the one with the windows files is set as your primary boot.

4 more replies
Relevance 77.49%

I have an external hard drive that wasn't showing up anywhere on my computer, so I replaced the hard drive case and now the external hard drive is found in device manager, but not in disk management or my computer. I am running windows 8, and there is data on the external hard drive that I would like to have access to.

The disk drive that is in the case is a Samsung HD103SI

I have used the rescan command in disk management. It showed as Disk 2 Unknown and not initialized. (Please note this is not a new disk and it has data on it that I am hoping to retrieve).

Some information that might help:

The system is:
LENOVO 90B70019US Lenovo H50-50

Using Belarc Advisor the drives show as:
MATSHITA DVD-RAM SW840 [Optical drive]

ASMT 2115 USB Device [Hard drive] -- drive 2, s/n 00000000000000000000
ST1000DM003-1ER162 [Hard drive] (1000.20 GB) -- drive 0, SMART Status: Healthy
WDC WD10EZEX-60M2NA0 [Hard drive] (1000.20 GB) -- drive 1, SMART Status: Healthy

Any help would be greatly appreciated. Thank you

Answer:External Disk Drive Shows Up In Device Manager, But Not In My Computer Or Disk Management

Just to be sure...
Is the replacement HDD case USB powered?

6 more replies
Relevance 76.67%

Folks, Hoping someone can help. While mounting a virtual drive I forgot that my external hard drive was connected and by mistake i reformatted the drive to RAW.It has all my photos etc from many years......the drive is visible but says its in RAW. Is there anything I can do to recover the data before i reformat it? Thanks

Answer:Changed External Hard DRive to RAW

8 more replies
Relevance 76.26%

I have a USB external hard drive that I keep all my documents etc on (had it for years)

I upgraded from Vista Home to & Home Premium then had to upgrade recently to Professional to run my Sage. Through all these upgrades my ext. drive ran fine. Occasionally the drvie letter would change if I had something else plugged into the USB, this was always easily corected in disk management by changing the drive path.

The connection on the case packed up so I had to get the drive put into a new case, now when I plug it in the drive is assigned G instead of F, I tried to change the drive letter allocation in Disk Management but it won't let me as the program still thinks I have a second ext. hard drive which is labelled F. I suspect this has happened because when the usb connection broke the drive was disconnected suddenly instead of a proper eject.

How do I get Disk Management to remove the inactive drive - i can't find any obvious way - eject, delete etc are all missing when I click on tools or tasks.

If there is no easy way then how do I stop program updates for Adobe etc. failing because they can not find the F drive. I don't know why they look at that drive anyway.


Answer:External Hard Drive - Drive Letter changed - unable to change back


Welcome aboard.

Try this:

Download V 0.8.1 from

Drive Tools for Windows

Unzip to a folder. In it you will have two folders Win32 and x64, each containing DriveCleanup.exe for Windows 32bit and 64 bit respectively.

Now unplug all the USB devices from your PC (except of course the Keyboard and mouse), right click on the appropriate DriveCleanup.exe for your system and run it as an administrator.

This will remove all non-present drives from the registry.

Reboot and then plug-in your external drive.

The drive will be installed and hopefully you should be able to assign any free drive letter to it.

Please report whether it resolved your problem.

2 more replies
Relevance 76.26%

My External Hard Drive (My Book) was always Drive letter F.

I went to sleep and woke up to find Windows 7 Pro had updated and rebooted and I was welcomed by my login screen.

Consequently now my My Book external HDD now reads as Drive letter G.

I went into Administrative Tools > Computer Management > Disk Management

Drive letter F is not available.

F is assigned to a drive that does not exist and never has. I am confused. I only have one CD drive and it says now that I have 2 even though the one addressed as F doesn't have any information. If I click on F it says "Insert Disk"

Answer:External Hard Drive (F) Drive Letter changed to G - Can't change back

Update: The mysterious other CD Rom drive seems to be MagicJack.

I did some research but the following tech help did NOT work as you can see by the previous post picture that it doesn't not show it up in Disk Management:

MagicJack/Support Resources/How-To/Assign Drive Letters - Wikibooks, open books for an open world

8 more replies
Relevance 76.26%

Hi, "Huston, I have a problem"
Bought a second hand thinkpad yoga s1 first gen. Running win 8.1 all up to date
Having a number of problems setting it up
Latest, I plug in a new USB3 2tb passport drive. (seagate backup plus slim)
It shows in disk manager but not in explorer, ie I can't see the disk or any of the content.
The drive works fine on my old win 7 laptop, installs automatically and all content is visible.
I have hented through the forums and seen a variety of possibilities. Nothing seems to totally fit.
I tried uninstalling all the USB controlers and re starting but this just caused more problems and the drive did not show up at all, ie not in disk manager either, so just restored to original condition.
All help appreciated. I like the machine and need something like this for my work / studies BUT it has to work! ;-)
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

More replies
Relevance 75.85%

I have an external hard drive and a 1GB travel drive that I use interchangeably between my work laptop and home PC. My traveldrive no longer is saving documents (I get a file permission error) and when I looked at the drive, the Traveldrive was opening as an F: drive, now it is showing G: drive and is not working correctly. Help! I have a lot of work on the traveldrive and am no longer able to save info. on it UGH!!! How do I get it back to F: drive?

Answer:external hard drive and travel drive changed directories

Hello & Welcome to TSF

this sounds like a driver issuse

try this

now what i you need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now scroll down to your (USB Device Tree) and uninstall all that it is shown / then shut your sysem down compleatly then unplug all (USB Devices) then rebot your system 2 to 3 times

this will cause Windows to rebuild the (USB Device Treee & Drivers)

now try hooking up your (USB Devices) and see if they work properly

then get back to us

3 more replies
Relevance 75.85%

Hello Forum's member.

I have noticed path of my external drive is changed from F to E and therefore, the Music Program can not read audio files.

I wonder how come path can be changed and
How can I correct the path from E to F
is there any way?

Please reply.

Thank you

Answer:Help please! why would external hard drive path changed?

Hello ,

Right click on my computer, select "Manage". on the left side go to disk management in storage section here u can change drive letter. Just select the drive which you wants its path to be changed. Right click on the drive, and go to "Change Drive Letter and Partitions".


10 more replies
Relevance 75.85%

I have reinstalled my OS several times in the past year due to some problems with my DSL and my external drive has always been been given "F". Now my floppy is "A", hard drive "C", DVD player "D" and DVD recorder "E" and now the external is "G". I know this is correct but why was it "F" before?. Will this cause any problems with the files in it?

Answer:Solved: External Hard drive changed

It won't cause problems with the files, however it will cause problems with links as they will all be broken. If you have no links to the harddrive then don't worry about it. For example if you have a program that you installed onto the hard-drive instead of the C:\Program Files directory, or you have a JPEG or document on the hard-drive that you open clicking on it's shortcut somewhere else. Links will have to be changed, but that's no biggie

2 more replies
Relevance 75.85%

I have a 160gb usb 2.0 external hard drive which I attach to my home PC. The hard drive contained approx 70gb music, photos, movies.I attached the hard drive to my father's PC because I needed to move files to his system which is a 5 year old HP Pavillion. However, when I went to view the contents of the drive it had been renamed from USBTECH to HP_PAVILION and the contents are pretty much identical to the structure of my father's C drive - i.e. 'program files' and 'windows' folders. The music, photos - all exisiting files had vanished.I wasn't too worried because I guessed that his older PC may not be USB 2.0 compatible and that I just could not see the true contents.However, I re-attached the drive to my own PC and it is still called HP_PAVILION and still doesn't contain any of my files. I have been on the web all day since trying to find a solution but I'm at the end of my tetherThe only progress I've made is spending 23 on a product called File Recover. It has detected 6791 files (I was expecting more) but it is taking FOREVER to restore files. It is not giving a time estimate but I reckon it will take WEEKS to restore it al at the current speed.Someone please HELP. I'm out of ideas and lost without my music!

Answer:External Hard Drive Identity changed

Try Drive Rescue click here

3 more replies
Relevance 75.85%

I have an Toshiba notebook with OS Windows 7 home Premium 32 bit.

I have external hard drives attached via a usb hub. I recently had to remove the hub and now that they are reconnected, the letter desination have changed ie. F:\ is now G:\.

How do I get the drive designation to change back to there original paths?
I have my iTunes music saved to one drive, but as the path has changed, iTunes cant find the music.

How do I prevent this from happening in future when I need to disconnect again?

Thanks for any help you can offer.

Answer:external hard drive changed designation

Drive letters for external drives are assigned consecutively according to the order in which they are detected by Windows. They won't change until you unplug all of them then re-connect them in a different order - which is evidently what you've done when you removed the hub.

You can't force Windows to assign the same letter to each drive after you've disconnected them. Just avoid doing it or save your iTunes music files on the internal drive instead.

Use the external drive only for backup copies of your music files.

2 more replies
Relevance 75.85%

I made a mistake by changing something I should not.
My system is dutch so I must translate, which is probably not always clear, sorry for that.
Here is what happened:
I opened filebrowser and I saw a little icon with two heads under my external hard drive. I thought that has something to do with sharing. I right clicked on this external hard drive and chose 'sharing with'.
Then on 'advanced sharing' and a new window opened.
I choose the label 'security' and there I saw three user groups to have acces to my hard drive. The first was EVERYBODY (or everyone) which surprised me so I changed it. Now I do not have acces to my harddrive at all and I can not change it back either. It says 'you should have reading permission to see the properties of this object', (or so).
Can anybody guide me through the process to reverse my misstake?
looking for a sollution I found out that I never enabled the possibillity to restore the last systemchange. Well they say one learns from ones mistakes.

More replies
Relevance 75.85%

I made a mistake by changing something I should not.
My system is dutch so I must translate, which is probably not always clear, sorry for that.
Here is what happened:
I opened filebrowser and I saw a little icon with two heads under my external hard drive. I thought that has something to do with sharing. I right clicked on this external hard drive and chose 'sharing with'.
Then on 'advanced sharing' and a new window opened.
I choose the label 'security' and there I saw three user groups to have acces to my hard drive. The first was EVERYBODY (or everyone) which surprised me so I changed it. Now I do not have acces to my harddrive at all and I can not change it back either. It says 'you should have reading permission to see the properties of this object', (or so).
Can anybody guide me through the process to reverse my misstake?
looking for a sollution I found out that I never enabled the possibillity to restore the last systemchange. Well they say one learns from ones mistakes.

More replies
Relevance 75.85%

I have an external hard drive that used to be associated with my computers J drive for the longest. One day I turned my EHD off and when I turned it back on it had switched to being the F drive. This is mainly a big problem because all of my Itunes music was backed up to the J drive and now my Itunes can't find my music because the drives switched. How can I switch my EHD from F back to J?

PS. I already tried Googleing the answer and I tried this one:

Using the Windows interface

1. Open Computer Management (Local).
2. In the console tree, click Computer Management (Local), click Storage, and then click Disk Management.
3. Right-click a partition, logical drive, or volume, and then click Change Drive Letter and Paths.
4. Do one of the following:
* To assign a drive letter, click Add, click the drive letter you want to use, and then click OK.

Unfortunately there was no J drive available in the drop down when I tried this. I'm also using Windows Vista and any help will be greatly appreciated.

Answer:External hard drive changed drives

You are on the right track. You only need to remove the drive letter J from the the drive that it is currently assigned to by clicking remove. Then assign your external the drive letter J. Then go back to drive that you removed it from and assign any letter (F) that is now available.

5 more replies
Relevance 75.85%

How can I use an external hard drive to boot windows?My newer computer has a now-defunct hard drive.I want to use the files on this computer and use it on my newer one,which has the better memory and better processor.Now I'm not sure if copying files from another computer to an external hard drive to make it work with another computer will make some hardware conflict.

Answer:External Hard Drive as Main Hard Drive?(Changed)

I don't know about older versions of Windows but XP and newer doesn't like being booted from external hard drives will not at all without some serious customization. Since you haven't told us what version of windows you plan on using it is hard to guide you further except to say that the general advice is to not attempt it.

5 more replies
Relevance 75.44%

Hi Guys!
I need some help. I purchased an external hard drive per TSG help. Thank you. Everything has been working so far. I leave the Seagate External Hard Drive plugged into my USB port, which identified it as being on the E:/ drive. Anything else will be F: drive. Suddenly, the Seagate External Hard Drive is coming up as the F: drive location

I placed some programs, such as the Wise Disk/Registery Cleaner, onto the external hard drive to free up limited space on the C: drive. The shortcut indicates the E: drive so the computer is preventing the Wise Disk Cleaner from running. I have unpluged the external hard drive and shut the computer off several time. Nothing changes the drive's location.

Any suggestions????
Thank you.

Answer:External Hard drive changed drive location

Hi Siam, you can choose what letter the drive should show up as. To do this, go to:
Start -> Control Panel -> Administrative Tools -> Computer Management and click on Disk Management.
On the right in the bottom pane you will see a list of your drives. Find the external hard drive and right click on it and select Change Drive Letter and Paths... then click on Change and you can select E: from the drop down and click OK.
Hope that solves it...

1 more replies
Relevance 75.44%

Is there any way to keep the same drive letter (in this case, E) for my external hard drive?  I plugged a printer into my laptop yesterday, and how my EHD has become drive F. Now none of my shortcuts or file locations work any more.  The EHD is a plug-and-play device connected via a USB port.1) Can I change it back to E somehow?2) Can I set it so that it will always be drive E?I've tried removing the printer and the hard drive, then rebooting with just the hard drive.I've tried uninstalling the hard drive via device manager, reconnecting and rebooting.  It still says F.My next thought is to do a system restore back a couple days, but even if I do this, I'd like to know if there is a way to permanently assign drive E to this device.Thank you!!

Answer:External Hard Drive - Drive Letter Changed

Well, it looks like I may have solved my own problem:START --> Control Panel  --> Administrative Tools  --> Computer Management.In the left pane, expand Storage, and then choose Disk Management.  Select the external hard drive and from the right-click menu, select Change Driver Letter and Paths.  Select the drive, click the Change button, and then change the letter in the drop-down box.

2 more replies
Relevance 75.03%

I have 2 external hard drives that i use a 500gb and a 1 tb. the 1 TB i dont use often i will just add to it from time to time.
I recently plugged the 1TB in and the icon has changed to a unrecognised one i have added a screen shot. i have ran a disk check and scanned for viruses and all looks fine i can acces files no problem but being a 1TB i have alot of stuff on there i cant afford to lose should i be worried or can i get it back to its original state with the western digital icon??
Even if someone could tell me what i could look for on the net to describe what that icon is for the (my book i: drive) as in the attachment
thank you garry

Answer:Solved: Icon changed on External Hard drive

8 more replies
Relevance 75.03%

I turned the computer on today and one of the external hard drives has changed from 'K' to 'L'. Two other external hard drives have not been affected. For some reason the 'K' drive has been allocated to the CD Drive (which was previously 'F').

So how can I get 'K' back to the external hard drive using the same path as before. It doesn't matter what the CD drive is called but getting it back to 'F' would be nice.

Thank you.

Answer:Solved: External Hard Drive Letter Has Changed

11 more replies
Relevance 75.03%

I have a Western Digital 2TB desk top hard drive which is almost three quarters full. It has worked fine up until yesterday.

Today however it was causing windows explorer to stop responding. I tried to use task manager but explorer did not close until I physically unplugged the hard drive from USB, at which point explorer instantly closed down again. I rebooted the PC and successfully reconnected the hard drive, only for Explorer to stop responding again after just a few minutes of use.

I repeated the above process with the task manager however now I have no access at all to the hard drive, in computer management and my computer it shows as local disk (J) with no meter underneath to indicate how full it is. Computer management shows the file system as RAW, I believe before it was NTFS. Device manager shows the disk does exist with its full name of WD 1021 Elements.

I have tried a few recovery programs, firstly test disk. This however looks like it is going to take potentially a few days to complete. I have also tried the free version of EaseUs. This program found three lost partitions, but none were anywhere near as large as 2TB. Does the paid version find more? I don't want to spend money if it won't work. I have also tried Pandora Recovery but this could not access the drive in question, probably due to problem I am having.

My questions are:

1) Will test disk work if I leave it long enough? And has anyone used it on a 2TB volume and know roughly how long it ... Read more

Answer:External Hard drive has changed to RAW file system

1. If possible, please post a screenshot of Windows Disk Managemnet with only your problem external drive connected. Make sure that you hide the Console Tree and Action Pane by clicking on the Show/Hide icons in the top Menubar so that we can see the full screenshot of the Window with no truncation. Disk Management - Post a Screen Capture Image

2. Install MiniTools Partition Wizard Home Edition 8.1.1, run it and post a screenshot of the Main screen with your external drive connected. Free download Magic Partition Manager Software, partition magic alternative, free partition magic, partition magic Windows 7 and server partition software - Partition Wizard Online

We will first explore the possibility of Recovering the Partition/s with Partition Recovery Wizard, the tool most widely used here for recovering partitions on drives that had turned RAW.

Further instructions only after your response to this post.

9 more replies
Relevance 75.03%

My external drive letter was K:, now it's L:. I checked the registry and saw that they both have the same value? I also can't change drive letter in computer management. Help me please!

Answer:External hard drive changed. Won't change back

Hello Jassie, and welcome to Seven Forums.

Go ahead and delete the \DosDevices\L: Binary vaule to see if the drive will be seen as K after restarting the computer.

If not, then see if you may be able to use OPTION TWO or OPTION THREE in the tutorial below to change it back to K.

Hope this helps,

8 more replies
Relevance 73.8%

My computer is a HP SFF 8300, running Windows 10 Pro upgraded from Windows 7 Pro with a 500GB boot disk and a second 2.5" 500GB disk recovered from my failed laptop, strictly to easily pull files when needed.
I have been bringing a SuperMicro SuperServer to life in the back room of the house.
I installed Windows Refurbished 7/SP1 from a Microsoft DVD and used the Windows 7 Pro license from the side of the HP SFF 8300 to install Windows 7 Pro. I used WSUS Offline to get all the updates into the SuperServer to get Microsoft Windows Update working, and yes, finally success. My intent was to get the SuperServer to a point where I could run the Microsoft Windows 10 compatibility tool on it as I would prefer to be running Windows 10 Pro to use the system as a workstation. Unfortunately, tere is no such thing so I used the Media Creation tool to download an ISO image and RUFUS to burn that to a 4GB flash Drive.
I went to the front of the house, and sent my youngster an email from Thunderbird email client on my HP SFF 8300, and I left Thunderbird running and probably Microsoft Edge and Firefox as well.
I went back the SuperServer and whiel waiting for RUFUS to finish was looking at the commands available with SLMGR.exe.
The Computer properties changed from stating 3 days until automatic activation of Windows to 2 days until automatic activation of Windows and I wanted to stop that from happening so I could finish working on the Windows 10 installation. I ran a co... Read more

More replies
Relevance 71.75%

My computer keeps refusing to start up. I have to re-install windows each time. Hard disk keeps making a "funny" noise. I have an 80gb hard drive and have used 40gb so far. I want to back up everything incase my hard drive fails. Could I backup to an external disk drive? would I need to install windows on the external drive. or is there a better way to save all my files, downloads, and software? When I bought the PC it came with software already installed and a recovery disk. But obviously I dont want restore to factory settings as I will loose everything. Any advice would be much appreciated.

Answer:backup from hard disk to external disk drive

You could use commercially available back up software like Ghost click here or Acronis click here

4 more replies
Relevance 71.34%

I am trying to access files on a hard drive from a different computer which will no longer load the OS. I have connected the hard drive using a usb adapter. When I plug it in, I get a notice that the device is ready to use, but it does not show up in Computer.

It is visible in the disk manager. There is no drive letter assigned and the options to do so are grayed out. Most of the options in device manager are grayed out, except for 'delete volume' and 'help'.

Answer:hard drive w/ usb adapter- drive shows in disk manager, not computer

Welcome to the forum,

Can you post a maximized screenshot of your full disk management window.

Screenshots and Files - Upload and Post in Seven Forums

4 more replies
Relevance 71.34%

hi there..

my name is Anis...i just bought external hard drive 500gb...but after I formatted's just about 400++ gb can be used..i would like to to use the extra/reserve space for my ext hard disk?by any means, i want to fully use my 500gb space for the external...please help me...thank you...

Answer:How to fully use the extra hard disk space for external hard drive?

It should have about 465GB, what are you seeing?

You will not have 500GB due to the conversion between binary and decimal for reporting sizes.

1 more replies
Relevance 71.34%

Hey, all.

I have a 2.5 hard disk from an old lappy that I made into an external hd on my new lappy. It was working great until a few weeks ago when it just went unrecognized by explorer and disk manager! Yikes! I plugged it into my wife's ibook and it recognized it right off the bat. I'm not sure what happened. Here's my specs:

Dell Studio 1535 2 Ghz Intel Duo 2 gigs ram. I can give more if needed. Also, running Vista.

Any thoughts out there? Thanks a billion!


More replies
Relevance 70.93%


I've spent the last couple of hours trying to get my 1TB Simple Tech External HD to work. I've had it for less than a year, so I believe it's under warranty, but I have 500 GB on it that I don't want to lose by sending it in to the company. The HD is formatted FAT32.

My computer is a HP DV1000 - running XP (all service packs are up to date). It's got an Intel Pentium Processor 1.86 GHz, 0.99 GB of RAM. (Are there any additional specs I should mention?).

I have tried the hard drive on my MacBook Pro and my 360 in hopes that it might be my computer, but none of the devices recognized it. I also tried switching the cords to no avail.

I does not appear in device manager. I haven't found much advice on devices not appearing in device manager, so if anyone could help that'd be great. Tech support is closed all weekend so I can't contact them, not that they'd be much help anyways.

Answer:External Hard Drive Not Appearing in Device Manager

Welcome to TF!

The specs matter not.

Try running a Linux boot CD.

If no avail, take the hdd out of it's casing (this might void warranty) and try connecting it internally.

1 more replies
Relevance 70.93%

[Seriously need help] External hard disk causes hard drive failures & OS crashes
The thread is rather long. Only read what you think important. Skip the rest!

We have a serious but mysterious problem. We have spent already one week but drawing a blank.
Two hard drives have been crashed and failed (unreadable). One computer has hung a few times unexpectedly and had one weird restart (no memory dump produced).
I suspect all the recent problems have to do with the new USB external hard disk (Buffalo MiniStation Lite: HD-PE250U2).

Formatting USB external hard disk
Originally I would like to use the program given by Buffalo to format the external drive once but we failed. We simply used Windows to reformat the drive into NTFS. I did not use the TurboSpeed advertised by Buffalo, or run its free program.

Case A: Multi-transfer causes system crashes?
The first time we met the problem.
We were trying to help a friend to backup data on an old drive, about a few years old. We plugged in the Buffalo USB portable hard drive and transferred a whole lot of files to the drive. Several cop/cut-and-paste operations were active at that time. The whole system completely froze up. It doesn't respond at all. Only a hard restart could help.
Restarted. Tranferred again. Several cop/cut-and-paste operations were active.
Hard drive crashed - the beginning of the nightmare!
Windows restarted. Chkdsk was running. Saw many lines of messages with:
&... Read more

Answer:[Seriously need help] External hard disk causes hard drive failures & OS crashes

7 more replies
Relevance 70.52%

Getting ready to retire my desktop, and am working on moving YEARS of data to a new home server. In the process, I wanted to verify some info on my hard drives. (2) 500Gb WD SATA drives. First drive partitioned into (2) virtual drives (C/D); second drive partitioned to (4) drives (E/F/J/unmapped). C is the only bootable, only Win XP SP3 (fully updated) for OS.

With the additional drives from USB sticks, USB drives, and memory card slots, I use Disk Manager a lot to remap drive assignments. Until now, I have never had any issues.

I went to start combining data onto a single drive, and get ready to physically move the single drive into the new server. Howeveer, when I went into Disk Manager, the first hard drive is not shown - the listing starts with HDD 1 (E/F/J/unmapped). Disk 0 (C/D) is nowhere to be found.It is also not visible in Device Manager.

However, it is obviously working (I boot to it!), I can find it in WinExplorer, and Defrag sees it.

I have been scouring the internet, and only found a few (current) cases of similar things, but none of their suggestions have worked. I have run several security scans, rootkit detectors, spyware scans, etc, to no avail.

Any thoughts would be GREATLY appreciated.

Answer:Missing FIRST hard drive in Disk Manager

Did you perhaps hide it in the past?

3 more replies
Relevance 70.52%

I bought a 1TB drive the other day and installed it in my box. I tried it in my hotswap bay and nothing came up (i might need a driver, never used hotswap before). Then I put it IN my box (sata) and nothing came up either. I googled it and was told to look in disk manager and see what the problem is. But the drive isnt even there!
Any help would be perfect. I'm running out of room!

btw, I tried the HDD in my Ubuntu box and it worked fine..

Answer:Hard drive not showing up (even in disk manager)

I would start by going into the bios and making sure all unused sata ports are set to "Auto". But does it spin up when you power on? Can you see it in the bios? Also what mode is the controller set to in the bios? ide, ahci, raid?

9 more replies
Relevance 70.52%

I have the same issue that i have read about with a second hard drive not showing up but its just unassigned to a letter, but mine does NOT show up in disk management.. How can i fix this. It is just a storage drive my operating system is a ide hard drive but the storage one is sata does that make a difference? Thanks for any help ​

Answer:Second hard drive not showing up in disk manager

13 more replies
Relevance 70.11%

I have a Samsung s2 1tb external hard drive.

Today when I hooked it up to my laptop it would not load. It will shows local F drive when it usually will say samsung Drive.

A pop up box will then appear stating "you need to format drive"

I know if I reformat it I will lose all my data which I will not do.

When I look in device manager it states that the external hard drive is installed.

I attempted to go through start menu and type cmd then F: and it states "The volume does not recognize this system file. Please make sure all required system drivers are loaded and the volume is not corrupted."


Answer:Samsung s2 external hard drive not loading showing local disk F drive

With the external drive connected, Go to Disk Management (Start > type: "computer" > click on Computer Management > click on Disk Management)

Determine which disk is the external drive.
If the external drive shows here as a healthy volume, Right click on the large box to the right of the "Disk 1" / "Disk 2" lable and choose: Change Drive Letter and Path.

If there is nothing but a grey box or "Unallocated Space" next to the disk number then Right click on the disk number (the box) and choose: Change Drive Letter and Path.

Change the drive letter to anything else > OK.

If you can't do any of the above post back. If you can post a screen shot of the Disk Management window that can help.
Do not initialize the disk or format it or you will lose your data.

9 more replies
Relevance 69.7%

Hi. I tryed to make a system back up but it keeps failing with error code0x80070002) (windows cant find a backup device) went into disk manager and found that my external hard drive that I had plugged in to make the backup on was present and working fine, the strange thing was that i couldnt see my internal hard drive, I did the command promt "devmgr_show_nonpresent_devices=1" this enabled me to see the disk in device maneger but windows was telling me that the disk was not connected to the system? system restore wont work and like a fool i deleated my previous backup image to make room for the new one. I also tryed startup repair and this failed to find any errors, I should point out though that windows explorer shows my internal hard drive, which is the drive my OS is running from but disk manager refuses to show it and i dont get a "show hidden devices" in the view tab either. I also have XP installed on a different partition to run some old stuff i like to use and the disk manager in xp is also hiding my hard drive. any ideas??

Answer:Hard drive hidden in disk/device manager

So which OS do you have Vista or 7? You cannot have both so you should not be in 2 forums.

1 more replies
Relevance 69.7%

Hi. My external hard-drive stopped working yesterday. This is what's happening:

I plug it in as usual, then it says "You need to format the disk in drive F: before you can use it. Do you want to format it?".
I'm thinking it's more than likely an issue of having pulled out the usb cable without clicking 'safely remove'.

Yesterday I actually got it working again briefly by typing "chkdsk F: /R" into command prompt. Now when I do that it doesn't work, it says "The type of the file system is NTFS. Unable to determine volume version and state. CHKDSK aborted." And when I double click on F: drive in my computer it says "F:\ is not accessible. The file or directory is corrupted or unreadable".

Are there any other options besides using some sort of data recovery tool (I'd rather not do this just because it takes a long time)?

Answer:Solved: External hard-drive:...format the disk in drive F: before you can use it.

11 more replies
Relevance 69.7%

I have a Western Digital 250 GB external HD that had been working perfectly until yesterday afternoon. It has been making this repetitive whirring noise *not the clicking noise of death* and it died before I had a chance to copy the data onto another external. When I plug in the USB it makes the connection noise, but autoplay does not come up and it does not show up in my computer anymore. I did look in device manager and disk management and it does show up but it had no drive letter and it says unreadable. (I've attached a screenshot of this)

Is there any way I can recover the data off of it? Should I just take it out of the enclosure and hook it up to a desktop pc?

Answer:External hard drive broken shows up in device manager but not My Computer

It sounds like the drive itself is dead rather than the enclosure. The repetitive 'whirring' noise likely is immediately following the click of death, just the click is pretty quiet on a lot of notebook drives. If yours is a full size (3.5") drive in that enclosure, then perhaps you are right and the click of death isn't occurring.

In either case, its not going to hurt to hook it up internally, because even if it doesn't work you aren't any worse off than you are now.

4 more replies
Relevance 69.7%

First of all, hello everyone!

I have a Dell XPS laptop and use an 80 GB external hard drive for storage. I actually found a site that has the drive which can be found here:
Toshiba (MK8032GAX) 80 GB IDE Hard Drive Product Reviews and Price Comparison -

But I am running out of space and was thinking of buying a new drive, say at least 250 GB.

I checked with the local computer store and they had 320GB for CAD 72.00, which I found quite reasonable.

The only thing is I am not sure if I should get SATA or IDE, which the guy at the store asked me and I had no idea what the difference was. I think the one I have right now is IDE (it says on the site I posted above) but I don't know much more than that.

My main concern is speed, as I will be using the new one to store movies and it would be better if I could just watch the movies straight from the drive rather than having to copy it onto the pc because the speed is too slow.

Also, as I have a laptop, it would have to connect via a USB port, so I would need an enclosure (or hard drive box), which I am aware of!

So any advice on would be much appreciated

Answer:External hard disk drive?

If you have USB 2.0 you have a max of 480 mb/s. Sata gives you either 150 or 300 mb/s and IDE gives you either 100 or 133 mb/s.

Long story short use Sata because it will use more of the available 480.

5 more replies
Relevance 69.7%

Hi all,

Recently I upgraded my desktop. I purchased a Gigabyte H81M-S ultra durable motherboard. Here are the specifications

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3-4150 CPU @ 3.50GHz, x64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 3493 Mb
Graphics Card: Intel(R) HD Graphics 4400, 1554 Mb
Hard Drives: C: 97 GB (75 GB Free); D: 117 GB (93 GB Free); E: 133 GB (124 GB Free); F: 117 GB (117 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., H81M-S
Antivirus: Quick Heal Total Security, Enabled and Updated

My problem is whenever I'm connecting my transcend external HDD (1Tb) it auto-reads, works fine for a few minutes and then all of a sudden disconnects on its own and reconnects and this keeps going on and on and on until I unplug it completely from the USB port. It never happened with my old desktop. Please help.

More replies
Relevance 69.7%

I am looking for an External (portable) Hard Disk Drive for back-up/storage of files on PC - mainly photos, music and movies - looking to spend around c. 50?Not sure what I should be taking into account when looking (apart from memory size) but found this:I am looking for an External (portable) Hard Disk Drive for back-up/storage of files on PC - mainly photos, music and movies - looking to spend around c. 50?Not sure what I should be taking into account when looking (apart from memory size) but found this:click here =1-3Any good? Anything else that others may have come across? Any other considerations I should take into account when choosing?Any good? Anything else that others may have come across? Any other considerations I should take into account when choosing?

Answer:External Hard Disk Drive

Your link didn't work! I have the 120G version of click hereIt is self powered from the USB port.

5 more replies
Relevance 69.7%

I currently have two external hard disk drives I am having major problems with. One is a SeaGate Free Agent and the other a Hitachi which seems actually to be a Western Digital internally.

Both of them have recently stopped working. When I say stopped working I plug them into the USB port and both of them spin and light up but they continue to spin and never mount or connect properly. I can see the Hitachi is making some connection when I look in syslog but I don't know what to make of it.

I have attached segments of the syslog where the Hitachi was plugged in and then removed. However nothing to report from the syslog when the SeaGate was plugged in or removed.

The Hitachi was plugged in at about 11:03:15secs and unplugged at 11:06:15secs. I plugged it in again at 11:07:05secs and unplugged it again at 11:10.

The SeaGate is under warranty but I am concerned about sending it in with the personal data on it. I have tried using SeaTools suggested by SeaGate but it does not recognise the drive. Are then any other ways I can retrieve the info of this drive or at worst ensure all data has been removed before sending back for a Warranty Return?

The Hitachi is not under Warranty but the supplier has offered to replace it. Again I would like to do everything possible to retrieve the data on it, or at worst ensure everything is deleted.

I have also tried plugging both of the drives into my girlfriend's OLD Sony Vaio but it did not recognise either of them as well.

We ... Read more

Answer:External USB Hard Disk Drive help

9 more replies
Relevance 69.7%
Relevance 68.88%

I have a Seagate HDD of 500 GB. Recently it was on others pc and has got some viruses in it. I deleted some of them but its still in it, I'm also unable to open any folder. As I open a folder, it says "  Windows cannot find 'G:\.Trashes\b0d49151.pif' . Make sure you typed the name correctly, and then try again.  "I have Windows 8 64-bit OS. Can I get all my data back ?Please help.....Mod Edit: Moved to Virus, Trojan, Spyware, and Malware Removal Logs forum ~~ boopme

Answer:Virus in external hard disk drive

Hello and welcome to BleepingComputer! 
I am Elle and I will be helping you out with your problem. Firstly, you should know that we are working with specific tools which are used to identify the possible threats present on your system so I will analyze the results they produce. 
As a start we need to have some more up-to-date logs than the ones you have already provided. The current state of the files on your system might have changed so we need to get a clear look on that aspect. DO NOT bring any changes to the system except the ones I tell you to as that may produce more damage than helping us. 
If you will encounter a delay of over 2 days from me, please don't hesitate and private message me (link in the signature). 
Do not forget to check your topic periodically and subscribe to it so that you can receive notifications regarding my replies.
Please generate other DDS logs (download it from here if you haven't already) and post them in your next reply along with other changes that may have occured since you last posted.
Thank you very much for your patience. 

3 more replies
Relevance 68.88%

i'm using windows xp home.

ihave a WD 1 terrabyte external usb hard drive.

i 'think' it needs checking.

i do the usual tools check now thingy and tick both boxes and agree to having it done on the next reboot.
i reboot and it does bot get checked.
is there a command to make it be checked then and there?
if so what do i type in the box?

windows calls it F:


Answer:Disk checking a big external USB hard drive

Look closely at all the utilities on the Western Digital website... They can be helpful in testing and diagnoses.

Is the WD 1 TB a Green, Blue, or Black... The Green is known as having reliability problems and the Blue is not far behind.

30 more replies
Relevance 68.88%

I have a Philips External Hard Disk Drive (SPD5420/SPD5430) that recently quit working. I had used it for the majority of the day then all of a sudden the little purple light turned off. I have plugged it into other drives and it still wont work. When plugged into my pc, it says "please insert disk into drive F." I've tried changing the path and that won't work either. Anyone know if i can possibly recover my files from this drive?
Thanks a bunch!

Answer:External Hard Disk Drive won't work

10 more replies
Relevance 68.88%

I am running windows XP Home Edition Service Pack 2. I bought a Packard bell Plug & Play SATA hard disk drive, installed it and was using it to store music tracks and photos.
My daughter, needing an extra USB slot just pulled the wire out rather than going through the 'safely remove hardware' option :cry. When I reconnected the external drive, I can connect it on start up but when I try to access the drive (I) by clicking on the item I get the following message:

I:\ is not accessible. the file or directory is corrupted and unreadable

Is there any hope in recovering the 'lost' files? A freeware program would be nice as well!!
Many thanks in advance from my daughter who hopes this may reduce her grounding untill 2009, instead of 2019!


Answer:External Hard Disk Drive Corrupt!!

Go to My Computer right click on ''I'' drive/Properties/Tools then Check Now and tick off both boxes and pray

1 more replies
Relevance 68.88%

Running on vista
I'm having problems using my external hard drive. When powering up it comes up with two windows suggesting I should run scan disk on the drive. Both the windows pop up at the same time, one behind the other. Running scan disk from either of these options fails to work properly (them seem to interfer with each other)
When booting the PC with the external HD already turned on a going to it in My Com. and using the tools there it gets about 1/2 way through and seems to stall.
I can't seem to run a disk scan on start up for the external drive, only for the hard wired in drive.
Having the disk on in the back ground does seem to interfer with windows operation even without me activly accessing the disk.
I'd rather not scrap the disk as it has a lot of music on which i don't fancy losing. With a bit of mucking about I could pull these files off onto the C: drive, but the external drive seems to stall when doing this 9making the operation less than practical)
Any ideas?

If someone would walk me through running a disk checker upon start up that would be fantablous. I'm running vista upgraded from XP (does this make any difference?)

Answer:Check Disk on External Hard Drive

Sounds like your drive has a bad sector or two. Let scandisk run; when it stalls it means it is hitting a bad sector, so it will go a lot slower, but when it finally finishes the bad sectors will be marked on the disk eliminating the stalling problem. Once this is complete, copy all of the data off of the drive so that you have a backup in case the drive fails later on down the road. Sometimes the drive will continue to run without any further issues for a long time, but if it starts getting bad sectors soon after, then it's probably on its way out.

20 more replies
Relevance 68.88%

I would like to purchase some hardware to back up my PC and was wondering if it's best to go for an external DVD Drive or an external Hard Disk?

Answer:External DVD Drive or Hard Disk for Backup?

External hard drive every time - higher capacity - faster - more reliable.Other possibility - Internal hard drive in a removeable caddy (that's what I use) - same price, but faster transfers, especially on older systems without USB2.

6 more replies
Relevance 68.88%

I bought a new external hard disk box, and put my old hard disk in it. The old hard disk was formatted with a c: and d: drive, but my soft and windows only recognizes the c: drive, the other d: drive is ignored. Weird. Any suggestions?

Answer:External hard disk, only c: drive recognized

Even disk management ( if you're using XP ) doesn't "see" it?

1 more replies
Relevance 68.88%

I have a Metal Gear Box hard disk drive (about two years old) which I use with a Mac. I bumped it off the desk by accident and now when I attach it to the computer the external hard drive doesn't show up, the green light goes on but the hard drive doesn't appear on the screen. Help! What do I do?

More replies
Relevance 68.88%

Hi, everyone. I am a new member in this forum. Hope that you can help me with my problem.My problem is with my external hard disk drive. Once I plug it into the USB port, I can't accces the content of the harddisk drive by double-clicking it on 'my computer'. Instead a window will pop up asking me to choose a program to view the contents ('open-with' menu). I can view the contents by right-clicking it and then select 'open'. I also noticed that on the right click menu, there is 'auto' and 'auto play' function. I have been using the external HDD for more than one year and this is the first problem that I encountered.I have tried formatting the hard disk and use it on other computer and laptop but the problem still persist. Please Help!

Answer:External Hard disk Drive problem

After you open the Hard drive From the auto play menu, can you access it as normal?After this you Still cannot find it in my computer?Ok , after you plug in the hard drive and the auto Run come up ignore it, or close it.Then open Control Panel, go to administrative Tools, open computer managementFind the Disk Manager on the list at the Left.There should now be a List of hard Drives , and CD-Rom's  on the RightFind your USB drive in the List, right click on it, and click Change Drive letter and paths.Then Give it a Drive Letter , and click should now be able to see it in my Computer

2 more replies
Relevance 68.88%

I've got a WD My Book external drive which has been working fine for about a year, but now the drive does not appear in Windows Explorer.

Sometimes the drive letter will appear, but for no more than a few seconds. When it does appear you can browse the folders/files on the drive very briefly, but then Windows Explorer completely closes (which seems very weird as even if you unplug a drive that you are browsing I would expect WinExplorer to stay open and just flick back to the C drive or to Control Panel).

Also, when the drive is plugged in, you get the popup near the system tray saying "this is a USB 2.0 and would run faster if plugged into a USB 2.0 port...." but it is plugged into a USB 2.0 port.

- The power light on the front flashes at a constant speed, rather than the sporadic flashing you normally get when the drive is active.
- I'm running Windows XP
- I've tried plugging the drive into a different machine and same thing happens
- I've tried using a different USB cable to connect it.

Basically I'm pretty sure the data is still on the drive but I need a way of retrieving it. Can anyone help, please?

Answer:External hard disk drive keeps disappearing

had similar problem, USB connection on the drive is loose. I pried the metal connections gently back upwards and then it worked,

2 more replies
Relevance 68.88%

Hi guys!! I have an external hard disk where I used to keep all my Important data for backup. A couple of times my PC restarted and now wen I plug the same drive again it does not show. It shows USB mass storage device icon in the taskbar but even wen I go to manage it says device not ready. Is it a prblm with my Hard disk or my PC? I tried opening the case of the HDD bt it ws all gud there!! And also wen I plug it in and Hold it in my hand I think the hard disk does not rotate as it shud. Plz help.

Answer:External USB hard disk drive not working!!

put the drive to your ear when you connect it/turn it on and post what you hear..

1 more replies
Relevance 68.88%

about an external hard disk drive. I don't know which ones are recommended. I have no specific requirements, but it has to have about 500gb - 750 gb of storage. I don't need to bring it everywhere. What brands are recommanded and which ones are NOT recommended? So it's important that it is reliable and won't easily break down. Also what other things should i consider, is there any software included that may be handy?

Answer:choosing an external hard disk drive

okeee. I had the same query, although I did not utilise Tech Guys, just my own gut feeling. I bought a unit from the local PC shop about 2 years ago.It is Packard Bell 150 gb.I would suggest just buy what takes your fancy.Since that time I have seen the prices drop to a reasonable level were I can now get 1 TB for 100, 500 gb for 50 750 gb 70 these are Freecom- LaCie-Buffalo-Seagate. These are available in the UK, the comapny Inuse has specials when these prices come down again.

2 more replies
Relevance 68.88%

I just tried cleaning up my hard drive to conserve resources. I have a Seagate external drive to keep regular backups. Problem is that I've uninstalled several useless programs and emptied out most of the needless documents that wasted space. My HD is 111 GB. I've used almost 70 GB. Uninstalling programs didn't help much. Any suggestions?

Answer:External Hard Drive: Disk Cleanup

My suggestion would be to delete all your system restore points except the last one if you have regular backups on an external HDD.

2 more replies
Relevance 68.88%

Hi All,Has anybody seen this problem at all, please?I'm using XP Home on a laptop with Drive Image 2002. I've partitioned its disk so I can save an image file to what is the D:drive.I also have a Maxtor One Touch external hard drive and would ideally like to save the image file to it as well as D: - extra security if you like. However, I can't save the image directly to the external drive as Drive Image won't me. I think it can't "see" the drive as it's USB connected.I also can copy the image file(s) from the D: partition to the Maxtor either.The error message says to contact Powerquest about this, but they've been swallowed by Symantec and I can't see any info about this on their site.Any ideas?Many thanksDumfy

Answer:Drive Image & External Hard Disk

Get Acronis True Image 8 Personal, that will. As I have done it with Free version of a Mag CD

2 more replies
Relevance 68.06%

Well, i'm getting riiiigggghhhhh at the end of my tether here

I'm running a Toshiba Laptop 2.8ghz
512 mb of ram
BIOS: Toshiba version 1.8 (updated)
Windows XP professional SP2

Right, so i purchased a Western Digital 200gb hard drive and mounted it onto an external case with USB 2.0. This external case has a 12+ volt adapter with 1.5am (max 18W) . The hard drive is set on Master.

(note: i have anoter USB 2.0 80gb seagate drive that works like a charm, connected to same computer)

Here is the problem, i connect up the 200gb HD to one of my ports. THe computer happily runs that new USB mass storage device says hello. Then everything goes to hell. I opened up explorer expecting my lovely new HD to appear. Uh oh, this is goign to be one of those long days (week really).

I opened up disk management expecting to find it there and only needing a new drive letter assigned, but nope the new HD is not there, just the two i already have (internal, and external 80gb). Its as if my computer refuses to acknowledge it

Next i go to device manager and lo and behold there is a new entry under disk drives that says "Disk Drive" So here i'm thinking what the heck is going on?

I contact Western Digital demanding nicely for an explanation. We go through all the usual basics and crap ie viruses, spyware and drivers.
All drivers are up to spec USB 2.0, Xp SP2, and as far as i know there are no specific drivers for Western Digital hard disks, only the... Read more

Answer:200gb hard drive visible in Device manager, not disk management.

take it easy, there's nothing wrong with your computer. the hard drive case needs it's own drivers or you'll have to return it and get a different (and possibly better) one.

1 more replies
Relevance 68.06%

I have a WDC 3TB Hard drive in my Computer along with a 120GB SSD in it as well. It is custom built from scratch, this may or may not be the reason since it is my first build. My computer recognizes that both drives are working in the computer, it the BIOS and in Device Management, but in Disk Manager only my SSD shows up, I want to get my Hard drive to appear so I can store stuff on it because my SSD is just about full. I've looked and researched a lot and I cant find a solution anywhere, please help!

Answer:Internal Hard Drive Shows Up In Device Manager, But No Where In Disk Management

Hi GundyGunner and welcome to PCHF

We need more information about your computer, such as:

Motherboard information
CPU information
RAM information


1 more replies
Relevance 68.06%

My problem is that I have a computer with 1TB internal HDD (C drive) and various programs derive links from corresponding folders in that drive.
Now I wish to run the same programs from my another computer with 500GB HDD (C drive). To accommodate the data I have to attach an ext hard disk with 500 GB to supplemnt the capacity. But the ext hard disk takes the drive letter some E or F and the links for the programs do not work. Is there any way or trick to make the OS virtually recognise or deem the the ext hard disk as part of C drive? .
-Rama Reddy Karri

More replies
Relevance 68.06%

I'm currently using a Samsung NP-QX410, and I'm trying to install an external hard drive onto the laptop so that I can backup the data.

The hard drive is a Western Digital Scorpio 750GB
The hard drive enclosure is a Vantec NexStar TX 2.5-Inch SATA (I know it's cheap. That might very well be the problem).

When I plugged in the hard drive into the USB ports (I've tried all of them), the light on the enclosure lights up and I can hear the hard drive spinning. When I look around, I can't find any signs from my laptop that a hard drive has been plugged in (or that anything at all has been plugged in for that matter). After some digging I found out it's suppose to appear in the Disk Management page, then create a partition and do a few other things with it.

My disk Management shows no signs of the hard drive though. All it shows is Disk 0 (the basic disk) and CD-ROM (for DVD's).

To me the problem just looks like I just bought a cheap enclosure, but I'd rather ask to make sure there isn't an obvious step I skipped. If anyone has any ideas I'd really appreciate some help.


Answer:External Hard Drive Not Showing Up In Disk Management

7 more replies
Relevance 68.06%

Ok... So here is my problem....model:hd2-su2
Lights were blinking for the last few days, it keeps restarting itself.... Now It is empty... and says it isn't even formated. Does this mean I have lost everything on it? If so what happened?

Answer:Rock Mobile Disk :EXternal Hard Drive

6 more replies
Relevance 68.06%

My Cavalry USB external hardrive has been working fine. Now when I click on the drive to open it, the computer asks me to insert a disk in the drive.
I have Vista on the computer. I have plugged the external hard drive into another computer and it is installed, but when I try to use it, I am asked to install a disk. Hopefully there is answer.

Answer:usb external hard drive asks to insert a disk

11 more replies
Relevance 68.06%

Hey everyone,
I just purchased a new external hard drive for my laptop. I have a Sony vaio, and the hard drive I bought is a Micronet Platinum XL 500gb. I turned it on and it didn't show up in My computer so I went into the disk management and noticed it was not activated. I activated it and then still nothing.

That was obvious because the drive had not been formatted. So I clicked create new partition and started formatting it. All was fine, it was late so I went to bed, got up in the morning to see how it completed and it said that the format was NOT successful. Now it won't show up in My Computer, nor will it show up in Disk Management. Should I just create a WIN98 bootdisk and format it from DOS, or is there something else I can do?


Answer:External hard drive not showing up in Disk Management

If it won't show up, I don't see how you can format it in DOS.

Anyway, check out Device Manager and tell us more.

Other suggestions:

1. Test your drive on another pc
2. Check your bios settings

good luck

13 more replies
Relevance 68.06%

I just recently backed up my desktop PC hard drive to a disk image on a second hdd using Macrium Reflect software. However, since I've never tried restoring this data, I really have no idea whether it will work should it be necessary. Would it be practical to do a 'test' restore to an external hdd (I know these are relatively slow, but it's just a test). I only have about 70gb total including WinXP Pro SP2. I simply want to confirm that the restore will actually work. The external hdd's ultimate use would be to simply host disk images.

Historically, I've only backed up what I considered critical data to a second hard drive. I was willing to reinstall OS and programs on a new drive if it ever became necessary. However, since getting a notebook, I was faced with the prospect of having to restore from a set of OEM recovery disks (WinVista disk not included separately) which would take forever as it installed tons of factory bloatware and other crappy stuff that I would end up having to remove.

I finally decided the time was right to back up both computers to disk images on an external hdd since this seemed a viable solution to avoiding the notebook recovery scenario. The entire purpose of this drive would be to archive disk images from both computers, with my desktop PC's second hdd used to backup the external drive.

This seems like a logical game plan, but am I missing any potential pitfalls? Opinions welcome!

More replies
Relevance 68.06%

Tried just about everything but I still can't seem to get my external hard drive to show up in my disk management or computer. It say it's installed and ready to use but I don't see it.. only in the device manager and in devices and printers I can see it.. but nowhere else.. I'm working with windows 7 upgraded from windows xp but has be downgraded which was originally windows vista I think.. A friend gave me a computer and I had it upgraded.. can any one help me get my computer and external hard drive straight. Thanks.

Answer:Don't see my external hard drive in disk management or on computer

Check this thread out:

5 more replies
Relevance 68.06%

My external hard drive seagate 1TB not showing in my computer and disk management. It happen after I install seagate dashboard. It showing in device manager under disk driver but I can't access this drive. I'm trying to get into BIOS while inserting the external drive but my computer stuck. When I pull out this external hard drive my computer can enter bios and boot up normally. Please help. I got very important data in my external hard drive. TQ very much

More replies
Relevance 68.06%

Please help -

I am experiencing trouble with trying to eject my external disk drive currently.

The situation is that I go to the task bar and go to eject it properly.

All my programs are currently closed - bar Internet Explorer - as I am typing this message.

I am just wondering how you can assess what is using the external hard drive - whether it may be a back up or virus scan.

I have just been turning my computer on then off as I do not wish to loose any information.

I have been told never to just pull the USB cord out

Answer:Safely removing USB External Hard Disk Drive

No , you shouldn't just pull the power. (Though I have before )

Since its a Seagate external, could that be its built in back up service working? The next time this occurs , right click on the taskbar and open Task Manager. See what applications and processes,if any, are open and running.

9 more replies
Relevance 68.06%

Hello, i have a problem with the disk space with my external hard drive.

My external hard drive had 698gb in total.

I wanted to install Linux Fedora along with my windows vista but it said that my hard drives (internal and external) need shrinking to get disk space for fedora. I went to disk manager and i did shrink my internal C drive but it was only 2GB. So i tried it with my External drive but it didnt work.

Now in disk manager it says that the hard drive has 698gb in total but in MY COMPUTER it says that i have 349GB in TOTAL!!! Please help? because i lost lots of space!!!!

Here is an image:

Answer:External Hard Drive disk space problem

What I'm guessing is on the disk management window obscured by the properties window is two partitions on Disk 1. Presumably you've shrunk the original NTFS partition and created an extra partition to install Linux to. You'll need to delete that partition and resize the NTFS partition to use the extra space.

5 more replies
Relevance 68.06%

I have a Simple Tech Pininfarina 320 GB external hard drive that is no longer recognized by two different PCs, even under disk management. When plugged into the USB, the PCs do try to install the driver, but fails. It is recognized under Devices and Printers as Unspecified and with the information Model-Simple Drive, Category - Unknown, and Status-Software is installing for this drive. The troubleshooter searches for a driver, but does not find one. Basically I get the information that "There is a problem wiht the driver for USB Mass Storage Device. Reinstalling the driver might fix this problem." But I cannot find a driver for this hard drive.

Can anyone steer me in the right direction?

Thanks in advance!

Answer:External hard drive not recognized in Disk Management

The system is telling you that there is a problem with a USB driver, check in the Device Manager for any yellow warnings. Under Universal Serial Bus Controllers you will see a driver for USB Mass Storage Devices, right click and uninstall it then reboot, Windows should reinstall it, or go to the motherboard's manufacturer's site and download and install the latest chipset drivers..

There are two other possibilities, the hard drive has failed or the circuitry in the enclosure has develpoed a fault.

Remove the hard drive from the enclosure and (if you have access to one) hook it up to the internal connections of a dektop PC. Or, purchase a USB Hard Drive Adapter (about ?10) from a computer store or eBay and then plug it into the USB connection on any computer and see if you can then access the drive.

1 more replies
Relevance 68.06%

I have all my work files on a portable HD drive which enables me to share my work between my desktop and my laptop. My portable HD drive has to be named D: drive due to the huge amount of special custom templates and formulas I use in my daily work. Unfortunately the software I use is old fashioned so I cannot change the drive letter. Because my old laptop crashed I've now got the new IdeaPad V570 so I was going to change the disk drive letters when it dawned upon me that the Lenovo D: drive is filled with drivers, fingerprint, and One-Key Recovery software which I probably can't change the drive letter on. What can I do?


Go to Solution.

Answer:IdeaPad V570 - I need my external USB Hard disk to be the new D drive

rasj, welcome to the forum,
does drive management show drive D as being a logical drive?
On an U550 I have here I took a look and D was a logical drive, it contains just one folder called Drivers which looks to me like a repository should there be a need, during a support call or something, to roll back to an original driver and also to save a bit of space on the C drive
Anyway, I went ahead and changed the drive letter and haven't have had negative effects; system runs and also re-boots without complaining.
The V570 is not an U550, but my guess is the installation style is the same.

5 more replies
Relevance 68.06%

My external hard drive seagate 1TB not showing in my computer and disk management. It happen after I install seagate dashboard. It showing in device manager under disk driver but I can't access this drive. I'm trying to get into BIOS while inserting the external drive but my computer stuck. When I pull out this external hard drive my computer can enter bios and boot up normally. Please help. I got very important data in my external hard drive. TQ very much


I assume that if you start without the 1TB HD that everything works normally.

If this is true, when you connect the 1TB HD, do you get any indication that you have added new hardware? You should.

Is your connection to the 1TB HD via USB?

Never mind. One of your images shows that the Seagate is recognized. From that, I conclude that the USB interface is good

8 more replies
Relevance 68.06%

Windows 10 disk management shows external hard drive twice.
How to fix?

Answer:Disk Management shows external Hard Drive twice

Can we have some screenshot? Which version of Windows 10 are you using? ( To check, press Win+R and enter "winver")

3 more replies
Relevance 68.06%

I'm 90% sure that it shouldn't make a difference, that it doesn't has to be a SATA / SAS internal slave drive for you to create that drive image. But I never create a win 7 disk image on a USB Ext. hard drive before. Has any1 done it? Any difference than creating on a SATA internal drive?

Answer:Can you create your disk image on an external USB hard drive?

No difference.

I've done it with Clonezilla and imaged my laptop's hard drive to an external 2TB hard drive. I booted up into Clonezilla Live at bootup, restored the image to the laptop's hard drive, restarted and booted into the OS without issue.

Probably only difference I have to say is noticeable is the transfer speeds. Internal SATA hard drive probably would have done it faster than a USB2.0 connection to the external hard drive.

2 more replies
Relevance 68.06%

My external (seagate) hard drive can be detected, but it won't show on My Computer. I tried few options however the device is still not being recognised.

It appears in my device manager. I have uninstalled it, plug my hard drive back. It gets detected, but it still won't appear in My Computer.

It also appears in disk management. It's shows as Disk 1 Unknown, Not Initialised and the right column is blank.

I downloaded the MiniTool Partition Wizard and attempted to recover my data. I completed all the steps expect the last step as I can't right click to give the drive a letter.

I have important unbacked information on this device. Any help would greatly be appreciated. Thanks

Answer:External Hard Drive Not Detecting. Disk 1 Unknown.

Hello Liyah,

Your screenshots are two small to be able to read.

For now in Disk Management, see if you area able to right click on the smaller Disk 1 box in the lower pane, and click on an Online or Initialize option in the context menu. Afterwards, make sure the disk has a drive letter.

Disk - Set as Offline or Online

Hope this helps for now,

9 more replies
Relevance 68.06%

Greetings everyone,

I'm having a problem with my external TOSHIBA MK6006GAH hardtrive. When I try to run a checkdisk I'm getting an error "Windows was unable to complete the disk check." Does that mean that my external hard drive is going bad and is there a way to fix this? What other maintenance can I do to correct this problem? Please let me know. Any ideas would help. Thanks again.

Answer:External Hard Drive won't complet check disk

I find less problem from the start, run. Have you tried it from computer management console ?
It is worth trying all these ways, before giving in on a hard drive.
Also you can download the manufacturers diagnostic tools - most from majorgeeks.

2 more replies
Relevance 68.06%

Would like to move some thing like total pictures folder from the primary ssd disk to free up space to either a secondary hard disk on the computer or an external hard disk

More replies
Relevance 68.06%

yesterday when i plug my external hard drive, it was located in the local disk part and not in the removable devices. how can i change it back to removable?

Answer:External hard drive is shown as local disk

What type of Hard Drive is it? Make, and Model.

7 more replies
Relevance 68.06%

I recently upgraded to Win 10 from Win 7.  After using the computer for a few weeks, it refused to boot to WIndows.  I was able to start it and scanned it and found disc errors and opted to revert to Win 7.  In the process, something got fouled and now the computer won't boot.  I've tried to back up the computer via the setup (F8), but that failed multiple times.  So, i removed the hard drive and got it to run/work in an external hard drive case.  I've scanned it multiple times and it appears to be OK.   Is there a way to create recovery disks from the hard drive now that it's out of the laptop?  In other words, is there a utility on the hard drive that allows me to create the one-time revocy DVD to reset it to factory specs? The computer is just out of warranty, so that's not an option. Thanks in advance,Tim

Answer:Recovery disk creation from external hard drive

Hi Tim, Unfortunately, the recovery media creator utility would need to run within the OS on the drive that contains the recovery partition. A couple of options you could consider are. 1.  Order a replacement set of Recovery Media from HP on the link below. 2. If you don't mind staying with Windows 10 and as long as the previous installation of Windows 10 had activated Ok after the upgrade from 7, you can just create installation media on another PC and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. Regards, DP-K

2 more replies
Relevance 68.06%

I have a spare Seagate Barracuda 7200RPM 40GB HDD which I would like to use as portable backup storage has anyone tried or can advise on a reliable External Housing for this Drive

Answer:Case/caddy external for Hard Disk Drive

click here this might help

5 more replies
Relevance 68.06%

I am new to computing (took it up when I retired!) and am not sure how to back up the entire system onto an external hard drive. I want to be able to boot from the external drive if main drive fails. Any suggestions would be appreciated

Answer:Backup complete disk to external hard drive

My preference would be for Norton Ghost: click here for a guide.

3 more replies
Relevance 68.06%

My Samsung Story Drive has been working absolutely fine but on plugging it into my PC las night the pc is showing it as Local Disk (f) instead of Samsung Story (F)
On going to my computer I can it there with 57.9gb remaining space and 1gb used up but when I open it I cannot see any files except a single 1kb file called .cm0013
However if I plug it into our TV it picks it up fine and I can see all my files
Any suggestion?

Answer:External Hard Drive (Local Disk Problem)

Try a different USB port.

8 more replies
Relevance 68.06%

What size External Hard Drive Disk Enclosure do I need?

My trusty old Dell Latitude d600 finally died on me - the monitor and screen needs replaced and it would be cheaper to buy a new laptop (apparently).

I want to take the HD out to retrieve my stuff - which size of portable External Hard Drive Disk Enclosure do I need? My new laptop is a Dell Inspiron 6000 and the HD looks the same as my old one.

Do I need a 2.5" enclosure (like this one);

or a 3.5" size like this?;

hope u can help! thanks in advance

Answer:What size External Hard Drive Disk Enclosure do I need?

Laptop drives are 2.5".

2 more replies
Relevance 68.06%

I have windows 10 and i want to dual boot into windows 7, but i want to use my external hard drive as a local disk in windows 7Idk what i did but i went on command prompt and used diskpart and formatted my hard drive into ntfsAnd its taking so long to formatPls help

Answer:How to Make my external hard drive into a local disk

Windows will not boot from an external without a sledgehammer and a full day of tweaking so your wasting your time...

3 more replies
Relevance 68.06%

After about a year of use, this window came up on my screen with a tab in it Perform System Maintenance.I decided to click on the perform tab. It subsequently said that DISK VOLUME ERRORS WERE DETECTED.

I was advised to run CHKDSK and I did so twice over a 2 week period. CHKDSK took ages to finish its 5 stages. It then restarted my computer automatically. When windows fully booted, I ran System Maintenance program again and disk volume errors were still detected.
I subsequently realized that when I disconnected my USB 1 terabyte external hard drive and then booted my computer, no disk volume errors were reported when I ran the Perform System Maintenance program.

Suppose I copy and paste all the files I have on my external hard drive onto my C drive and then reformat my external hard drive. Will this fix these disk volume errors?

Can you please tell me how to best fix these errors in my external hard drive ?

Answer:Disk Volume Errors on my USB external hard drive

I recommend scanning the hard drive using UBCD with the diagnostic tools for your brand of hard drive. It may have bad sectors. I would copy all the data off, if you could before testing just in case the drive is bad. That way, if were to die during test, you won't lose anything.

4 more replies
Relevance 68.06%

i bought a 250gb samsung external hard drive ,when i connected it to the usb port my computer could not detect it either in disk management and my computer ,so i decided to rebot the computer and go to the bios ,i could not also see it in the bios.funny enough my friends computer could easly be seen when connected both in the disk management and my computer

please help me .am currently running windows 7 build 7077

Answer:External hard drive not seen in disk management and computer

USB drives dont show in BIOS.

The USB adaptor may be USB 2 and your USB may be usb1 and as such is having trouble seeing the drive.

Or your USB sockets or drivers are faulty, try another USB device in them

2 more replies
Relevance 68.06%

I have a Dell Vostro laptop running Windows XP Home SP/3. I use it for business (ACT database, Oulook, Word, XL, web surfing) and only a little personal use. It is not loaded with junk and I intentionally keep it very lean/clean to minimize possibility of tech headaches that could get in the way of business. I backup data to a flash drive, but having had a hard drive crash several years ago know that data back-up is but a fraction of the issue. The time it takes to reload software is a pain. So, having read many posts here am preparing to buy an external hard drive for back up. I have also read about imaging and that I can recreate my environment via that path. All that sounds excellent, except I don't know how to create a boot disk, what drive to buy, what software to use for the imaging piece, and how to keep it all VERY simple. By the way, I boubght this laptop in Dec. 2007 and have only used 20GB of a 100GB hard drive. That may go up as we bought a new camera that has digital video and I will be using the hard drive to store those images as well. Suggestions, step-by-step stuff, warnings, etc. would all be a tremendous help.


Answer:External Hard Drive & Disk Imaging basics

I would recommend that you purchase "Acronis True Image Home 2010."
It is a very user friendly program that is pretty simple to use for someone not experienced in backup and imaging. You could create an image of your hard drive (cloning) on a regular basis (weekly etc), and use that image (ISO) to restore your hard drive back to the "original" condition in case of a disaster. You'll only need a second drive with ample space to save the image to.

It's also great for when you decide that you want to increase your disk space by purchasing a bigger hard drive.

If you need any assistance using it, I'm sure we could assist you here. Once you have made a couple of images of your hard drive, you will get the hang of it!

I have included a link to the PDF regards!

1 more replies
Relevance 68.06%

Hi i have a 100gig External Hard Drive, and i recently defrag that hard drive... When i turn it on i get a I/O disk error when i try to access the External HD... Can anyone help me? Any way i can recover my hard drive?

Answer:Need help : i/o disk error after defraging external hard drive

Was it unplugged from the USB port accidentally without closing out the USB connection ? ?
Depending on your OS i would remove it from the enclosure; jumper it to slave and hook it up to IDE1 to try and recover the data.

More info.

6 more replies
Relevance 68.06%

Please help me clean my external F:/ USB hard disk drive !

I enclose here the attachment from the BITDEFENDER's scan.

It says something is going wrong in F:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP132\A0065702.exe.

What do I have to do ?

System Restore in F:/ is invisible and I do not want to damage this hard disk !

HEEEEEELP guys....

Answer:Heeeeelp me clean my external USB hard disk drive !!!

You did not attach anything. Note BitDefender normally cleans what it finds. However if you have problems that it is finding in System Restore, you need to disable System Restore on this external drive. Then run your scan. Afterwards enable System Restore again.

3 more replies