Computer Support Forum

Can't Uninstall Intel(R) PROSet/Wireless Software or Bluetooth(R) Tech

Question: Can't Uninstall Intel(R) PROSet/Wireless Software or Bluetooth(R) Tech

In short, I can't uninstall Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology to upgrade to Windows 8 from Windows 7 (64 bit). So I probably am the source of much of my problems, but the jist of my current problem is windows uninstaller says that I cannot remove Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology because my Intel Wireless Adapter is not found. I do not have an Intel Wireless Adapter. I have looked through my device manager, and unless I accidentley got rid of something somehow, which is entirely possible, all I have under Network adapters is Realtek PCIe GBE Family Controller. If I choose to show hidden devicess then a bunch of Microsoft ISATAPs come up and WAN Miniports as well as a Teredo Tunneling Pseudo-Interface and RAS Async Network Adapter.

I tried using CCleaner to uninstall it and it seemed to work, but the Intel Bluetooth Technology was still picked up on as blocking my Windows 8 upgrade.

I really want to start running windows 8 so any solutions will be greatly appreciated.

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Preferred Solution: Can't Uninstall Intel(R) PROSet/Wireless Software or Bluetooth(R) Tech

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Can't Uninstall Intel(R) PROSet/Wireless Software or Bluetooth(R) Tech

Hello Sava, go to following link and run the microsoft fixit program on that site and tell it to try and uninstall the intel software. I had exactly the same problem and it managed to uninstall the software (it took several minutes to do it!). I have not yet re-attempted to install Windows 8 yet because it took so long to solve all the issues with incompatible software, however I am optimistic! How to troubleshoot problems when you install or uninstall programs on a Windows-based computer Hope it works for you. martin armstrong, PS I now have Windows 8 installed!

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Whenever I try to install this driver "Network_Application_JNMX9_WN_2.6.1211.0294_A04.exe" it shows the following error and I have to press "Cancel" everytime because retrying or ignoring doesn't help at all. Please help me ASAP. I am using "Dell Inspiron 15R 5520" laptop.

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I've been attempting to install Windows 7 for a few days and as I start the process the software tells me that I need to uninstall INTEL PROSet/Wireless.

I went to PROGRAMS in the Control Panel and it's not there.

Finally I went to regedit and edited all the Proset stuff out.

Disabled the INTEL WiFi Link 5100 AGN in the Device Manager. Attemped to unistall it, but it's still there.

Still I can't install Windows 7.

I have an ASUS with 64 bit VISTA. any other idea's?

Answer:Can't uninstall INTEL PROSet/Wireless

try and reinstall it then unninstall it, then disable the device in device manager ?

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Had problem last few days with loss of Wi-Fi speed (posted on this forum in fact) ......... trying this, .... trying that ..... went to Intel ... used software updater ...... when I tried to install it, it said I had NEWER software already installed (????) and would not let me install. In Control Panel/Programs, I found a version 17.14. whatever (don't remember the last 2 digits) while the version I had just downloaded was 17.13. 11. I uninstalled 17.14 and installed 17.13.11 and speed is much much better. I think Intel made a boo-boo. It might be a good idea for them to have a field for email addresses so they could warn you if you happened to download sour software. So, if you are having wi-fi problems and have version 13.14. ?? software, try making a change.

Answer:WARNING : Win 8.1 and Intel PROset Wireless Software

I have never had any issues with the Intel drivers for my wife's laptop that has a Dual-Band Wireless-ac 7260 mini-card installed.

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I have a laptop dell xps M1210 with Intel(R) PROSet 3495 ABG. It has been working well for several years.

Yesterday morning I got an error: "Problem applying profile", then it couldn't been connected.

I did a lot of things.
1) Update the driver from 10.5 to version 12.1
2) Make sure "Wireless Zero Configuration" service started.
3) Uninstall the wireless adapter and reinstall it.
4) reboot the machine.

It is not working today. The error becomes "Intel(R) PROSet/Wireless Software was unable to detect a supported wireless adapter.".
By checking the device manager for connectivity, everything looks good.

One thing I must mention is sometimes I got an error that is "Microsoft Help and Support Center has encountered a problem and needs to close...."

The detail is Error signature
AppName:helpctr.exe AppVer: 5.1.2600.5512 ModName: ntdll.dll
ModVer: 5.1.2600.5512 Offset: 0000100b.

I am frustered but I don't want to reinstall windows system.
My OS is win xp pro sp3.

Thanks for your reading and help.

Answer:Intel(R) PROSet/Wireless Software was unable to detect a supported wireless adapter.

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1. As regular, used ThinkVantage productivity center to fetch bunch of updates. All installed except the subj. The update utility simply stucked. 2. Found that driver in C:\Drivers\Win\WLANINT\XP\x32\Install, launched the installation manually, the driver install everything and stucks. 3. Found the previous version in "Add/Remove Software". Uninstalled cleanly. Tried to repeat with no success: installation stucks. Any advice on what to diagnose, how to diagnose and how to fix will be appreciated.Message Edited by breakphreak on 06-14-2009 03:28 AM

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On this [Toshiba page| amily=2&selSeries=152&selProduct=7954&selShortMod= null&language=16&selOS=29&selType=all&yearupload=& monthupload=&dayupload=&useDate=null&mode=allMachi nes&search=&action=search&macId=&country=all&page= 2] I downloaded file "Intel PROSet/Wireless Software" for Win7 32bits but when I try to install it its says 64 bits operating system is required.

The driver from intel website doesn't work.

Answer:Intel PROSet/Wireless Software not available for Win7 32bits

This is an Intel Wlan software (not WLan driver)
You can download it directly from Intel page and it works since it worked on my notebook too.

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Just started my new HP and got an error message immediately - what an OOBE  "Intel Proset/Wireless Software Exception: access to the path: Global\IPROINST_Bootstrapper_Coex_lock_intel_proset_wireless_software_18_40_0_0 is denied. What to do?

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My wife's T42 (2373-5TU) has somehow gotten into a state in which the WIFI adapter (Intel 2200BG) software doesn't work with WPA2-AES authentication.  I tried reinstalling using the latest-and-greatest drivers (6hwc05ww) from the Lenovo site.  However, the installation program produces a popup error message "Intel Wireless Management Service has encountered a problem and needs to close."  This message also occurs when I try to use the adapter.  Also, after reboot there's another popup window about an application error in S24EvMon.exe, which I think is related. I have tried uninstalling the Intel software, but I get the same failure during the uninstall process. At this point, the T42 works properly with unauthenticated networks, but I need to use WPA2-AES, and that doesn't work. I also tried an earlier driver version: 1ywc54ww.  It refused to install because "A newer version of the Intel Pro/Wireless Network Connection driver is installed on this system."    

Answer:Problems reinstalling Intel ProSet Wireless software

Some more details: this is an XP system with service pack 3.  I upgraded Access Connections to version 5.33, but it doesn't seem to be able to work with the WIFI card.  In the "advanced" mode, it says "status not connected" and "help me fix this" says "incorrectly installed wireless driver or protocol" with an error code of 039.  But if I configure Windows to control the card, I can connect to various open networks. I checked, and the "Wireless Zero Configuration" service is started.

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After upgrading to Windows 7, Intel Proset will not allow me to start the uninstaller due to its incompatibility with that version of Windows. I need to uninstall it in order to upgrade to a newer release. How can I manually reach the uninstaller so that I can run it in compatibility mode? Anyone know where it should be located?

Answer:Uninstall Intel Proset

Right click on the Intel Proset icon in the Start Menu and select "Properties". That'll tell you where the program resides, then a bit of digging should reveal if there is an uninstall program.

Have you tried running the free Revo uninstaller in compatibility mode? I haven't used it myself, but many people have recommended it.

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I've bought and downloaded windows 8 but despite not coming up when my PC was searched for compatibility, Win 8 won't install because it says its not compatible with 2 intel products. One is easy to remove but the other won't uninstall (intel Proset wireless software for bluetooth technology)and comes up with 'problem with windows installer package'. I've tried reinstlling the package from Dell (the PC is a Dell Inspiron N5110) and various other manual attempts but it won't go, Looks like a common problem but I'm getting nowhere!
I also can't get hold of mocrosoft to get a refund!!!!! gggrrrr this shoiuld have been simple! Please help

Answer:Can't install Win dows 8 - says have to uninstall intel Proset but can't

This should work.

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I hope somebody has seen this or can figure this out, I've spent two days uninstalling/reinstalling everything intel/hp related, multiple times/versions, deep uninstalls,  I have been trying to install the sp55138 software/driver for bluetooth and it seems to get through most of it until it finally fails near the end with the message "there is a problem with this windows installer package......" I can provide more info if needed.  Please help.  Thanks

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Short verison: I can't uninstall or update my Intel PROset/Wireless software from v 17.16.1. Looking for ideas. Details: The Lenovo update utility informed me of a critical update to my Intel PROset software. I had v 17.16.1 installed and it wanted to install 18.something.  I let it run the update. The process stopped and sat inactive (no CPU / no disk activity) for ages. Upon reboot an Intel PROset app came up and reported that the installation was blocked because a newer version is installed. (Image below)  Control Panel reported TWO instances of Intel PROset/Wireless software installed: my original 17.16.1 and the 18.x new one. Trying to uninstall either one gave error that it could not be uninstalled. Used a  restore point to get rid of the 18.x.  However, now trying to uninstall the "IntelPROset Wireless Software" v17.16.1 brings up the Intel uninstall app, and it just sits there with no progress. The gears turn and nothing happens. Questions:Have I run into versioning issues between Intel and Lenovo released versions of the software? (I don't even recall the history of what I have installed and where it came from.)Are there any tricks to getting it to uninstall?Was using the Lenovo System Update my big mistake?Who should I trust for my Intel wireless drivers: Lenovo or Intel or Windows Update?Between all the Intel and Lenovo junk installed it is bewildering to know what to ditch, what to ignore, and what to rely on! Thanks in advance!&... Read more

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Hi Guys,
I have a new phone (Samsung Galaxy Prevail) and I was trying to sync it to my laptop. It would not, so I opened the Intel Proset Wireless and I did the manual diagnostics. The first four passed, but by the time it got to "Association" check it failed. It wouldn't go any further, so the Authentication, Signal & Ping tests were left untested.
My phone tried to Associate with the laptop, but continually failed. I have no idea as to how to fix this issue. Any info you can help me with this I would certainly appreciate it.
If you might need more info, just ask.
Thanks in advance,
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6051 Mb
Graphics Card: Intel(R) HD Graphics Family, -1262 Mb
Hard Drives: C: Total - 610377 MB, Free - 530405 MB;
Motherboard: Dell Inc., 034W60
Antivirus: Norton Security Suite, Updated and Enabled

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So i updated drivers for my wireless network card the otherday and ended up with all these extra intel processes running and all this unneccesary crap from intel on my computer. Do i need it? or can i let windows take care of my wireless network stuff? Ps I have a Toshiba M40.

Processes that are scaring me starting up include:

Intel Wireless
Intel ZeroConfig

and the Services:


Also, i recently uninstalled norton and installed AVG and Kerio Personal Firewall, but in my startup services it says that:

SNDSrvc is still running on startup and i googled it and it says its involved with Norton.

One last thing, the DVD-RAM_Service process is under my services tab as well (in autoruns), what is this? Do i need it?

Thanks so much

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anyone know how to get the wifi working in a dell latitude d510 laptop, it has the 915 intel chipset but wifi worked in xp and vista

Answer:intel proset wireless

Download this and right click on the file once it's downloaded. Choose properties, then go to the compatibility tab. Once there, check "run in compatibility mode" and choose XP SP2 in the drop-down list. It should work.

If it doesn't, then repeat the steps, and choose Vista instead of XP SP2.

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I'm having a problem getting wzc to find any wireless networks, or saving preffered networks. I have the latest driver for my card Intel Pro wireless 2200 bg. Using the intel proset/wireless utility I can connect fine, but that starts 7 processes and I can't have that. I'm guessing there is a box checked somewhere that clears all the prefered networks and available networks as a privacy feature, but i'm not able to find the option. Any help would be appriciated.

Answer:intel proset/wireless

Try going: View Wireless Networks>Chaange Advanced Settings>Wireless networks 'tab'>Tick the use windows to configure my wireless network settings. This should make any available wireless networks show up.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) M processor 1.60GHz, x86 Family 6 Model 13 Stepping 8
Processor Count: 1
RAM: 2047 Mb
Graphics Card: ATI MOBILITY RADEON X300, 64 Mb
Hard Drives: C: Total - 76308 MB, Free - 54901 MB;
Motherboard: Dell Inc., 0UF414
Antivirus: Norton Internet Security, Updated: Yes, On-Demand Scanner: Enabled

I recently bought the new Verizon Jetpack.. I have to go thru VZ access(I used when I used the stick for broadband)..when I try to use Intel(R)PROset/wireless and put in the password it only lets me put in numbers,no alphabets.. Please give me step by step instructions on what to do. Do I need a new driver?

Thanks, Sassyfras....I don't understand what tags are for.


I'm guessing that you are using WPA(2) encryption. If the adapter supports whichever you are using then, yes, you need the latest driver from your laptop manufacturer's web site.

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HelloI have a problem that I cannot repair.

I am connected wireless to the Internet and my connection is good, my prowset wireless icon on my desktop has a red X running through the icon but I am connected. It say service connection failed ! Even though I am connected.

When I go to network and sharing Center it takes a while to open up and when it finally opens up I am unable to click on any of the options.

Even when I click on repair the X is still visible !

I have downloaded another PROSet wireless from Dell's website and I am unable to uninstall the one that I have it gets halfway through the uninstall installation and stops and do not advance.

Very complicated as you can see.

Thanks in advance

Any help would be appreciated


Answer:Intel PROSet Wireless !

Your best bet is to drop the PROSet software and just let windows control your wireless connection. You'll actually gain more control that way.

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I posted here a while ago about Intel PROset telling me that "another wireless application is controlling the wireless adapter". At the time, I was still able to see various connections and attempt to connect (hence getting the message).
Now the areas for profiles and available networks are gray and the message beside the not connected icon tells me "No wireless adapters available in the system."However, I am still able to connect to the internet. Can someone help me please?

Answer:Intel PROset Wireless

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i have an acer laptop and recently updated my computer with th latest intel pro/wireless software. and this is what happened.

When I right click on the Wireless icon -everything is greyed out except for
- When I click the Troubleshooter the message is CURRENTLY THERE ARE NO
-When I click on OPEN Intel proset Wireless the pop says Intel
PROset/Wireless was unable to detect a supported wireless adapter. Pls.
install a supported wireless adapter.

* If I go to drivers and look at Network Adapters - it shows Intel
PRO/Wireless 2200BG Network Connection in green but if I right click it, I
see a pop-up that says ADAPTER STATE NOT FOUND IN REGISTRY. If I click OK
button on the pop up, it shows a window with 5 tabs( General,
Advanced,Driver, Details, Resources) - In the general category its says"
This device is working properly" and the Device usage shows Device enabled.

i uninstalled both the drivers and the sofware and reverted to the old one but to no success.
after doin a lot of research i have to come to know a piece of program that tells me that i have 3 wireless adapters. probably the duplicates? but how do i remove them and make my wireless right

Answer:Intel PROset/Wireless was unable to detect a supported wireless adapter. Pls. install

its an intel pro/wireless 2200BG

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I will start this off by freely admitting I'm not great with computers and usually don't know what I'm talking about.

I have an Acer Aspire 4720Z laptop.
I recently wiped it clean and installed Windows XP, and have not been able to connect to wireless internet ever since.
I used the Acer website to download the drivers, extracted all the files, etc.

When I open Intel PROSet/Wireless, I get an error message that it is "unable to detect a supported wireless adapter. Please install a supported adapter."

Also, Intel PROSet/Wireless does not appear on my Device Manager. (The only things that are listed under "Network adapters" is 1394 Net Adapter and Broadcom Netlink Gigabit Ethernet.) I feel like that's probably part of the problem, even if I'm not sure why, haha.

What can I do to get my wireless access back?

Thank you.

Answer:Intel PROSet/Wireless unable to detect a supported wireless adapter

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Hi there... This week I need to use a wireless connection. I've tried to set it up.. install all the needed drivers programs etc but I've had absolutely no luck at all!
The mobo comes with a part to connect to it. Then you screw in two magnet antennas into it. mobo is msi z97 xpower

There is no WiFi icon in my system tray after installing everything. I've spent over an hour trying to get it to work.
partly followed that but gave up: Intel? Wi-Fi Products ?€” Confused About the Differences in Settings for WEP and WPS?
Intel? Driver Update Utility
second from last driver: MSI UK - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more 64

Also looked at killer network program... since its in the user manual.. but cant find a download link and most people say its a no go.

What am i doing wrong?

Answer:Intel Proset software + msi z97 xpower mobo

think I've found out whats wrong.. not 100% sure.
The little wifi box that i attach onto the motherboard seems to be faulty.. When i go into the Bios it shows that nothing is attached to it.
I've taken my mobo out and tried to move it around a little to see if it wasnt it correctly but same thing still shows.
Might just get a Ethernet extender... unless some one knows whats wrong.

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hi,can anyone please put me in the right direction of some drivers for the intel proset wireless wireless card for dell laptops. However i want a LINUX version if possible not Windows. LINUX ONLY.thanksBen

Answer:intel Proset Wireless drivers.

click here

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I keep having wierd issues with my internet.When I am at home, my wireless works for days on end, then crashes and says it has limited or no connectivity, cant renew IP adress etc...
The thing is, I compared the settings to a computer on the same network and the internet connection settings are identical. One more thing, whenever I am connected to the wireless in my other home, it never crashes...ever. My temporary quick fix when my net crashes is i restart the router, and everything works fine again, but this situation happens too often for my liking. Anyone have similar situations/know any solutions to the issue?
Thanks a bunch in advance,

Answer:issues with intel Proset/Wireless

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Ive just installed Windows 7

My only problem is Intel(R) PROset/Wireless 3945ABG does not seem to be working on Windows 7

I have a red cross through the network but i can still connected to the internet with no probles via wireless as normal

Is there a update driver or Utility for Windows 7 32 bit



Answer:Intel(R) PROset/Wireless - Windows 7

Go to the Intel site and download it, it should be there.

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My mom has a laptop through her company and the wireless is not connecting. I turned the radio switch on and it connected for a couple of seconds then it lost connection. I went into network connections and looked for something but it just says not connected. I really do not have a clue what to do now. Any ideas?

Answer:Intel PROset wireless is not connecting

try using windows xp wireless zero better :)

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I've got a Dell E1505 laptop, and I just wondered if it made much difference if you used Intel's PROSet to manage your wireless connection, or if you got any better performance if you let Windows handle it? Is there really any differences/advantages to using one over the other?

If it matters I have a Linksys WRT54G with latest DD-WRT.

Answer:Use Intel PROSet or Windows to manage wireless?

Intel Proset all the way. Much more robust and flexible if you travel with your lappy. MS's XPsp2 Wifi manager is a HUGE improvement over the original, but still has an annoying habit of attaching to random open AP's instead of "Preferred" networks on occasion.

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I am having problems connecting to the internet on my laptop. With my connection to wireless at home I have no problems, however the problems start when I attempt to connect at another location. I am trying to connect with Intel PROSet Wirelss, when I try to connect the window for PROSet is very slow to respond/move. When I try to move the window or press any buttons on the window it takes up to ten seconds to respond. It has been trying to connect for over five minutes now, and when it does finally connect it states that there is no IP address.

If I disable the wireless on my laptop I am able to move the Intel Window fine but as soon as I enable it again the problems come back.

Any help that can be provided is very much appreciated, any further information you need please don't hesitate to ask.

Thanks in advance.

Answer:Problems connecting with Intel PROSet/Wireless.

Make sure you have the latest Intel wireless driver from your laptop manufacturer's web site.

Is this with Windows XP? If so, are you sure that XP's WZC is not running?

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Hello,I have formated the hard drive of my new X61 and installed Windows Vista Buisness 64 bit. I then downloaded ThinkVantage System Update as someone on this forums recomended in order to get all the necessary drivers. Most of the process was smooth with two exceptions. The package "Intel Wireless LAN ( 11abgn,abg,bg) for Vista" when it's trying to install it opens a second window that has it's correct title, 8 completely blank buttons to press and nothing else ( I tried pressing each of them with no reponse) it just hungs there, it won't close, I had to kill it. Any ideas? My second problem, this must be a small setting somewere. Is that even thought I configured the fingerprint reader and it seems to be working fine in firefox for example, it's not working to sign into the computer or to bring the computer out of the locked state. Can anyone let me know were that option is? Thank you.

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Every time I boot up my laptop (OS: Win XP), I have to manually enter network security key for wireless connection. Once connected, the connection stays on. It's not a big inconvenience but it's getting annoying. Couple of days back I had virus attack (frmwrk32.exe). I immediately cleaned the virus and increased McAfee security to max. The wireless problem started after that. I know McAfee in max security mode needs to be told which applications to be regarded as safe. May be it's McAfee but I am not sure. Does anyone know how to permanantly store security key in an Intel PROset profile?

Answer:Intel PROSet wireless does not remember network key

First thing to try is crank back the McAfee settings to see if that is the issue. If so, you'll have to configure it to allow the Intel utility the proper permissions. For a test, you can simply disable McAfee to see what happens after a reboot.

Next, you can consider uninstalling the Intel client totally and reinstalling it to see if that sorts things out.

ALso, you might consider using Windows WZC to manage the network connection, maybe it has a better memory than the Intel utility.

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Model 2081 CTO (T500) running Windows XP (SP 3)Wireless adaptor Intel WIFI Link 5300 (AGN) I would like to control my wireless connection with Intel's Proset/wireless connection manager, the software that Intel provides to control the Intel WIFI Link 5300.  I cannot find it installed on my T500.  I have Lenovo's connection manager and Windows connection manager, but not Intel's.  Does Lenovo offer this software as a Lenovo download or must I find it on Intel's site?  I had read on an outside forum that Lenovo offer it configured for Lenovo.

Answer:Intel PROset/wireless connection manager

PROSet is in the driver folder.  Look where you extracted the drivers and look in \XP\x32\Install and you should see the SETUP.exe for PROSet.

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Tosbhia Satellite L305-S5946 with Windows Vista Home Premium. Intel Proset Wireless 5100 chipset of course.

Intel Proset Wireless series
Linksys WRT150N Wireless Router


The laptop is only a month or two old and so far its acted up like this once before. I was able to fix it then but can't for the life of me remember how, pretty sure I just disabled/enabled the wireless in device manager and it started working again.

I was playing around on the internet earlier and for the most part it was fine. At times it would hang while loading a page, I assume because it temporarily lost connectivity, then would load the page as usual once it caught back up.

But then while playing Battlefield: Heroes the game started giving me "Problem With Your Connection" errors like mad. At first I chalked it up to the game but then realized it had been playing fine for the past two weeks until today (and as far as I can tell, there were no major updates over night).

So I turn the wifi on/off using A) the front switch B) the FN shortcut and C) going into device manager and disabling the hardware. None of these have done anything.

When I try to run Intel's included Manual Diagnostics tool it gets to 'Radio Test' and gives me the message "Software Radio is OFF." After a search on google I ended up at Intel's site and they suggest using either A) the task bar icon to turn the radio back on (do not have nor have ever seen th... Read more

Answer:Intel Proset Wireless 5100 Problems

You want the latest Intel driver from Toshiba's web site. Sometimes the motherboard or system manufacturer has to modify Intel's "raw" driver or software for system compatibility.

Do you have a LED (I think red on a Toshiba) that indicates whether the wireless is on or off? If so, is it changing when you toggle the switch?

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So I have some Malware issues and used TDSSKiller to help get rid of it, but after using it I had some problems with my Intel Wireless Proset driver. Pretty soon it would say "Plugin could not be found", so after a few System Restores and Last Configuratin That Workeds, I was able to get it to run the exe or at least the proram.

But now it doesn't appear down in the right hand corner of my screen by the clock. What caused this and how do I fix it? I imagine its a registry problem as part of the startup, but how do I fix it?

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Ok, here goes.

I have a new Ergo Microlite 521 laptop with XP, IE7 and Intel(R) PROset/Wireless

The latter prevents XP configuring wireless connections.

Perseverence, referring to relevant user manuals and comparing settings on different laptops has enabled me to connect the new laptop with our home wireless hub and I get excellent connection, speed etc.

The problem now is that when I connect to the wireless network, Internet Explorer opens but cannot find web pages.

There is probably some really simple answer but what have I not done?

Any tips would be much appreciated.


Answer:Internet Explorer 7, XP and Intel Proset Wireless s/w

Sounds to me like you haven't entered the correct NETWORK KEY(WEP/WPA key).

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I am trying to connect to a d link 2680 using intel proset wireless but when i try to input the password it will only accept numbers not letters, any advice would be appreciated

Answer:Solved: intel proset wireless connection

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Machine: Inspiron E1505 Laptop w/ Intel PROset/WirelessSituation: Excellent Signal and Connectivity, Reads as Connected and still no access to the internet, all browsers read standard error messageTried: Different browsers, letting Windows manage my wireless connections, reinstalling adapter/card/driversIPCONFIG info:* LAN is "media disconnected" and i keep getting a "network cable unplugged" pop-up but i'm not hooked up hard-line to any network... mostly just annoying* WIRELESS has a physical address, IP address and subnet mask, DHCP enabled is a "no" and there is no default gateway ~ ping test in Intel PROset/Wireless manual tests gave a "no response"* BROADBAND WAN Interface has physical address, IP address, subnet mask, default gateway and two DNS servers, DHCP enables is a "no" and NetBIOS over TCPIP is "disabled"I want to belief and tried telling Verizon that it was their fault for giving me the VZAccess broadband software with a USB, but they said they have had zero other compatibility problems...Suggestions?

Answer:Intel PROset/Wireless and DNS server problems

Check your setting is correctclick here

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Relevance 79.13%

I have 2 errors in my Event Viewer that pertain to the Intel PROSet Wireless Software and I was wondering if anyone else had them or had any solutions. These two errors do not seem to affect my WiFi at all, but I am still curious about them. The Intel(R) PROSet/Wireless Event Log service failed to start due to the following error:The system cannot find the file specified. The Intel(R) PROSet/Wireless Registry Service service failed to start due to the following error:The system cannot find the file specified.

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Relevance 79.13%

I have a Dell Inspiron 9300 laptop running Windows XP. I am offered the choice of having Windows manage the WiFi or Intel PROSet. Is one better than the other?Thanks for any advice.

Answer:Wireless card management - Windows or Intel PROSet

?I am offered the choice of having Windows manage the WiFi or Intel PROSet. Is one better than the other??Yes, use windows to manage the wifi connection

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Relevance 79.13%

I have an HP Envy 34 AIO and had the same thing happen. I tried to roll back the drivers, but to no avail. I also did a system restore to gain back connectivity, but the updates kept coming. Ultimately, I had to use an Ethernet cable to get connected. Hopefully another update will come out soon to re-enable the Wi-Fi adapter.

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Relevance 79.13%

I have an XPS L701X with Windows 7 x64.
My WIFI card is an Intel(R) Centrino(R) Advanced-N 6250 AGN with the original drivers that came with the laptop, both are from 2010, v.
According to Dell Download Page:
Intel Intel (R) WiMAX Link 6250, v.tic TRFXW0115MUP, A06-1
Intel Intel (R) WiFi Link 6250, v.tic: TRWFW1127D, A03
According  to Intel Drive Utility Update, the latest driver for this card is v.

Should I update the original Dell driver to this Intel driver or not? Or should I update to the latest Intel driver v.19.1.0
Thank you very much.

Answer:Intel PROSet/Wireless drivers for Dell XPS L701X

Is there any issue with the wireless on the system? If yes, then write a detailed description of the issue.
We would advise you to update the new drivers from the Intel site.
Personally, I would only think to update / reinstall the drivers, if the wireless card and wireless network  has an issue. 
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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I just recently bought an used Dell Latitude D530, and the computer worked fine the first day but on the second day it wouldn't connect to the internet.

It shows the message "driver is not installed" and when I double click the message it opens the Intel(R) PROSet/Wireless with the following message:

"Intel(R) PROSet/Wireless Software was unable to detect a supported wireless adapter. Please install a supported adapter."

I'm no computer genius therefore I do not know what to do. Luckly I've found this awesome forum. I hope someone can help me.

I looked on other threads and found one where this problem was solved but unfortunately the link for the download that solved the problem is not working anymore.

I've tried to cable connect the computer, but that did not work either. Therefore I have to find a way to solve this while offline.

Thanks for taking the time to read my message. I hope you can be of help.


Answer:Intel PROSet/Wireless Adaptor/Driver NOT Installed

Hi and welcome to TSF you can get the driver here under network it should be the bottom of the list of 6 Product Support | Dell US
download either to a usb drive or a disc and transfer to your laptop and install.

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Relevance 79.13%

My configuration ThinkPad T42 2373-N63Windows Xp Pro with SP3All updates from Lenovo System Update As soon as I start windows the service Intel(R) PROSet/Wireless Service crash with this error in the windows event viewer:Type de l'événement : ErreurSource de l'événement : Application ErrorCatégorie de l'événement : (100)ID de l'événement : 1000Date :  09/06/2008Heure :  10:42:32Utilisateur : N/AOrdinateur : IBMT42-PCDescription :Application défaillante S24EvMon.exe, version, module défaillant S24EvMon.exe, version, adresse de défaillance 0x00054aa0. So I can use my wireless only with zero configuration but I can't connect to WPA/WPA2 wireless accesspoint... I tried also to use the last intel drivers and application from without success...   

Answer:T42 - Intel(R) PROSet/Wireless Service crash (s24evMon.exe)

No one else has this same bug ?Any idea to fix this ?

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Dell N7110 W7x64sp1

New machine from Dell. Opened the IPW wifi connection utility with administrator privileges >Tools>Administrator Tool. Wants a password to open it. I haven't set a password. Never opened it before, as far as I know. Help file and web search says on first opening, enter 8-64 characters, click OK. I tried every password I use - and several others. No go, invalid password. Tried change password, wants old password first. Searched web for intel proset wireless administrator tool password default, reset, location, etc., nothing that I could find. I found wirelesskeyview x64 program from nirsoft, ran it as admin, only found Microsoft Virtual WiFi Miniport Adapter keys. Didn't work.

Any other suggestions?

I know this is a second question but it's related, IPW wifi connection utility>Tools>Troubleshooter> wireless event viewer shows no events, either real time or logs. Anyone know where the wifi events log is? Search for ".log" only shows 15 files, has to be more than that. I DO have show hidden files and folders on. There has to have been some wifi "events".... edit: as admin, found 149 log files, and counting.... so, uh, never mind

Answer:intel proset wireless administrator tool password

Hi,Have your tried leaving the password field blank and entering?I found this on a google search Intel

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Relevance 79.13%

Upgrading Intel wireless driver on Intel AC-3165 to causes wifi to fail and cannot find any access points within range. The upgrade adds a 'new' device to device manager called 'Microsoft Wi-Fi Direct Virtual Adapter'. This new device has a yellow exclamation next to it. Uninstaling the new device does not resolve the issue. Only rolling back the driver to or recovers wifi connectivity. Can someone please explain how to troubleshoot this? Thanks.

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Relevance 79.13%

This thread picks up some issues from Long story short: my Dell D420 has an N series wireless card that constantly disconnects from my G series router at home. Outside of my home the N series card works fine. I worked around this by buying a G series PCMCIA card to use at home and this works fine.

The laptop has both Intel PROSet/Wireless and Wireless Zero Configuration on it, and using the PCMCIA card at home I connect through WZC. I’d like to use WZC outside of home too and uninstall the PROSet/Wireless, mostly because WZC switches on and off and I have to keep going into Services to reset it; I figured this may be linked to PROSet/Wireless also being on the system.

So I went to Uninstall and uninstalled PROSet/Wireless. But (and this is where I start getting confused and may be saying things that are technically incorrect) it also uninstalled the Wireless LAN adapter driver. This leaves me not knowing how to connect to the internal N series card. Last time JohnWill advised “When you uninstalled the Intel software, it also took the driver. Install the Intel software again, but just don't start the Intel client.” So I have reinstalled the software (from Dell’s website, for the 4965 AGN card) but I have an error next to “Wireless LAN adapter driver” in the list of downloaded components.

So where do I want to get to with this? Preferably to have WZC always running wireless, but... Read more

Answer:Solved: Tryiing to reconcile WZC and Intel PROSet/Wireless

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Relevance 78.31%

W520 with Windows 7 Pro and Intel Centrino N-6300 wireless adapter connecting to an Asus RT-N66U wireless router. If I have Intel PROset/Wireless installed my laptop can't connect to any wifi networks.  If I try the Windows network troubleshooter it thinks there is a problem with the access point but there isn't because I have a phone and 2 other laptops that can connect just fine.  Restarting my computer or my router doesn't help, neither does uninstalling and resinstalling the wireless adapter drivers..  As soon as I uninstall PROset/Wireless I can connect again. I've had this problem for quite a while and I just uninstall the software.  I installed a bunch of Lenovo updates recently and it got installed again and I had a frustrating hour or so trying to troubleshoot until I remembered the likely cause of the problem.  I uninstalled it and now things are working again.  I don't think there are any features in the PROset/Wireless software I would even use but I'd still like to know why it's causing this problem.

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Hey guys. I noticed a couple weeks ago that although my wireless still works, the primary application I used to connect to networks (Intel Proset Wireless) just never loads.

My virus definitions have been expired for a while now, I run on Dell Inspiron 600m with WinXP. Everytime I click the icon for Intel Proset, it pretends like it loads and does not. Was hoping you could look at this log and tell me what to do. I'm new to the Hijack This, so go easy on me. Please please help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:48:58 PM, on 10/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\P... Read more

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I have reinstalled to the most recent utility from Intel also deleted the said profile but still not able to connect to the profile network.I am able to connect to an unsecured network close to me with no problem, I have two seperate wifi networks and both profiles have the same problem. my wifi printer is able to connect to the network no problem. I lost for solutions.

I have Intel adapter 4965AGN in a Sony Viao running WinXP Home SP3


Answer:Intel PROSet/Wireless "problem applying profile

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Relevance 78.31%

Hello guys.
I have a problem with my computer and really need some help. My Dell Latitude D630 was running normally during the day but then when I turned it on at night and tried connecting to the Internet, I got this message: "Intel(R) PROSet/Wireless Software was unable to detect a supported wireless adapter. Please install a supported adapter."

I'm not very good with computers and am not sure what to do or what this could be. Any help would be greatly appreciated! I have Windows XP.

Answer:Help: Intel(R) PROSet was unable to detect a supported wireless adapter

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Well, this isn't necessarily a request for help, but more of a forum to help anyone with similar issues resolve a problem.

I consider myself well above the average person for tech abilities -- however, I typically don't delve into the 'config' stuff on my computer (mainly because I know that I can really screw something up). With that said, here is what I had happen.

My Dell Inspiron D630 running Win XP SP3 suddenly stopped connecting to my home wireless network. It would connect at work (via wired connection), but just couldn't seem to find an IP address at my house. I tried multiple times, rebooted the modem, rebooted the computer, but to no avail.

Today I tried going in to do ipconfig /renew, hoping that would try to get an IP again. Didn't work. When I used that I got a "The RPC Server is unavailable" error. I started Googling to find an answer and came across this thread:

In this, the guy said that he went in and had to start a service because it hadn't started automatically. I happen to know that one of the items in the networking section deals with DCHP. When I went into Start--> Control Panel --> Administrative Tools (as directed in the above thread), I noticed that the DCHP service was not running. Since I knew that DCHP was related to the IP/networking info, I started that service and my computer connected to the wireless ... Read more

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Relevance 77.49%

Vista shows a error prompt while loading service named Intel? PROSet/Wireless Event Log, please advise how to rectify this, thanks

Problem signature:
Problem Event Name: APPCRASH
Application Name: EvtEng.exe
Application Version:
Application Timestamp: 48f7e9ba
Fault Module Name: EvtEng.exe
Fault Module Version:
Fault Module Timestamp: 48f7e9ba
Exception Code: 40000015
Exception Offset: 0006313c
OS Version: 6.0.6002.
Locale ID: 18441
Additional Information 1: db8b
Additional Information 2: e34096bb9e7b968c8de7f012c7741c06
Additional Information 3: b176
Additional Information 4: d4ffe685ef05a30ff9a1c635c3da3348

Answer:Intel® PROSet/Wireless Event Log service stopped automatically with error

Have you downloaded the latest driver for Intel Proset? Please provide full specs of your system, and fill out my system specs.

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Relevance 77.49%

I've upgraded the wireless adapter from a 2100ab to a 2915abg, but have had crashes every time I install the Intel PROset drivers v11.05.0 (7kwc50ww.exe). I cannot use the card due to problems with S24EvMon during the installation of the drivers and associated software. After the attempts, every reboot is greeted with S24EvMon errors 0xc0000409 at address 0x00454aa0. I have the proper hotkey drivers installed (7avu43ww.exe) and power management (7zku02ww.exe). If I install and try and run access connections after, it says there is something wrong with the driver installation. HELP?!?!? 

Most blackboards are green.......


Go to Solution.

Answer:T42 Unable to install Intel PROset drivers for 2915ABG wireless adapter

Just for clarification the machine is a 2373-4WU. Any advice is appreciated.

Most blackboards are green.......

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Unable to connect Dell Laptop to Verizon Jetpack 890L using Intel PROSet Wireless on the laptop. I can see the 890L network on the list of available networks. When I click to connect, PROSet prompts for a password. When I enter the password, which includes both letters and numbers as set by the manufacturer, PROSet will accept the keystrokes for numbers but will not accept the keystrokes for letters. When I press a key to enter a letter in the password box, no letter is entered.

A previous thread from August 2012, now closed (posted by SASSYFRAS on 8/10/2012 and answered by TERRYNET) described the same problem. TERRYNET recommended updating the driver on the laptop. I did that, installing driver version obtained from the Dell site. But new driver did not solve the problem.

My home WIFI network also uses WPA2 security with a password that includes both letters and numbers, and I had no problem entering the password when I set it up years ago.

Verizon JetPack 890L uses WPA2 security.

Laptop is Dell Lattitude D630 with Win XP Pro SP3.

Answer:Solved: Intel PROSet Wireless cannot input password Verizon Jetpack

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Relevance 76.67%

My laptop Lenovo Edge E420 win x64, adapter Intel(R) Centrino(R) Wireless-N 1000.I download and install driver .Wireless connection is work well. But when I try open Intel® PROSet, enter Diagnostics and run test -it false on first test 'test equipment' with warning 'Error: Equipment wireless network is not bound to transport driver'.I try reboot and reinstall drivers and Intel® PROSet, but error still there.I wrote about this problem to Intel support and them says to ask about it in Lenovo support.What I have do to fix it ?

Answer:The tool Intel® PROSet dont see Intel wireless adapter,but it exist and work well.

Please post a screenshot of your wlan device in device manager view.


3 more replies
Relevance 75.85%

Hi. When the Intel PROSet/Wireless WiFi Software with the Intel PROSet/Wireless WiFi Connection Utility option installed too, it causes a conflict with ThinkVantage Access Connections. Basically if trying to run Access Connections with it installed, AC is unable to detect any wireless networks and a period of disconnection is experienced with trying to "Find Again" in AC. Also, when doing Alt+F5, WiFi will always be shown as "Off" even though it is really connected. One workaround is to deselect "Intel PROSet/Wireless WiFi Connection Utility" when installing, but for some users like me, I need the Intel: EAP-TTLS auntentication for work use, which is only available if the utility is installed. It is basically a problem with Access Connection (it is designed well to work with Windows Wireless Service, but Intel Utility is left out), so i hope the engineers can come up with an update to fix this. Thanks!

Answer:Minor Bug- Conflict between Access Connections & Intel Proset/Wireless WiFi Connection Utility

The option i'm talking about is shown in this screenshot. 

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I have a ThinkPad X230 that began to display the yellow exclamation point icon for "No internet access" after I did a batch of updates.  It has an Intel Advanced-N 6205 wireless card and is updated to the newest BIOS.  I tried everything I could find on Google to try and fix the issue, and found no issues in these forums to users having an issue.  So after fighting with it for a day, I decided to wipe the system and reinstall Windows. I loaded Windows 7 Enterprise X64 with SP1 and did not domain join the laptop, so it is totally untouched Windows.  and then installed the Intel wired networking drivers version, which were downloaded from Lenovo.  I then installed the Intel wireless network drivers version 15.03.1000.1637 which were also downloaded from Lenovo.  Everything is working fine at this point.  I then loaded TVSU 5.02.0011 to get all the other Lenovo software.  One of the updates offered was Intel wireless 15.6.1, so being careful, I selected only that update and installed it.  After a restart, the yellow icon is there, even though I haven't yet connected to any wireless network - it is in place for the wired connection too.  Uninstalling the 15.6.1 drivers would not make it go away.  Installing 15.03.1000.1637 again also doesn't make it go away. A System Restore to revert to before the installation occurs does make the icon go away. I did some more searching on Google and the Intel Commu... Read more

Answer:"No Internet access" yellow icon on ThinkPad X230 after updating Intel PROSet wireless drivers

Hi there, Nobody else has had any problems with Intel PROSet wireless drivers 15.6+? Some further info about the configuration of the Lenovo ThinkPad X230 that I have this issue on:- Windows 7 Enterprise x64- UEFI boot- Intel vPro enabled on wired and wireless interfaces- BitLocker disk encryption using TPM (note: I did encounter the problem without BitLocker being used too) Also here is the proper link to a forum post on Intel Communities about this same issue: 

__________________________________________________Current: ThinkPad Tablet 2 | 64GB // ThinkPad T440s | i7-4600U | 12GB | 512GB SSD | FHD MTPrevious: ThinkPad T420s // ThinkPad T410s

8 more replies
Relevance 74.62%

Hi all,I have a laptop with Hi-Fi enabled, Drivers installed and identified with Everest.Below repeated with firewall 'ON' or 'OFF'When I sit in front of the transmitter and select the ID network & 'connect' using Intel® PROSet/Wireless Software, the software reports that it has successfully connected (at this time there is no encryption switched on).When I run any browser it fails to connect, I know this is an obvious one but I'm struggling to know where to look.I have run the trouble shooter which suggested I run the Manual Diagnostics which performs a list of tests, all these it passed with the exception of the ping test which failed?The Trouble shooter then says that this indicates that it is a general networking error and not a Wi-Fi error, and then . . . !being new to this I have run as far as i can go with this.If anyone could give me directions I would appreciate it.

Answer:Intel® PROSet/Wireless Software Connection Error

Did you enter the SSID name

5 more replies
Relevance 71.34%

I recently reinstalled my operating system and everything was going smoothly when I noticed that my Internet connection will turn from Green (connected) to Yellow (not connected). When I open up the Intel PROSet/Wireless program (Version I try to reconnect to my connection only to have it give me this error message: "Problem applying profile!" The only way to fix it so far has been to restart my computer. This happens at various times (sometimes within 5 minutes or 5 hours). I have tried multiple things:
1) In CONTROL PANEL select "Add Or Remove Programs." Then find the Intel(R) PROSet/Wireless Software, Select the CHANGE/REMOVE button, Then click on the "Repair" option and then press NEXT.
2) I also tried the fix on here:

But nothing seems to work!
I have heard I need to set my wireless device up so it's controlled by windows but I am not sure how to do that.

My wireless router is a Qwest 2Wire Gateway 2700HG-D
I am running Windows XP SP2 Media Center Edition on Dell Inspiron E1505.

I am getting desperate!

Answer:Intel PROSet/Wireless "problem applying profile"

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Relevance 70.93%

Hi, I have a 3000 n100 0768-7YU which came with an Intel 802.11abg wireless. Is it possible to change to any Intel N wireless, and if possible can u recommend any I could get from Lenovo with drivers and anything need to make the change happened?

Answer:intel wireless N tech...

You need to use a Lenovo supported wireless card. Click Here Go to section 13. The last two are compatible wireless cards for the N100. One is a Lenovo abgn card and the other is an Intel 4965agn card. The FRU is listed for those cards as well.

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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Hi Lenovo, I just bought a Lenovo G470 Intel Core i5 2450M 2.5Ghz but I noticed in the taskbar icon Intel Proset adapter not found. I looked for the adapter in the Device Manager however did not find it still. Is this something I should bring the unit to your service center? Please advise. Thanks,Algeron

Answer:Intel Core i5 2450M 2.5Ghz Intel Proset adapter not found

Hi Algeron,Please note that G470 is an IdeaPad, not ThinkPad. Intel Proset is wifi profile utility for Intel WIFI card only.
Intel® PROSet/Wireless Enterprise Software

T61 + X201i

1 more replies
Relevance 68.88%

My keyboard won't stay connected to the Bluetooth. Windows disabled the Bluetooth and gave this messge: "Windows has stopped this device because it has reported problems. (Code 43)." What is this and how do I fix it? I can't get my Logitech K810 keybaord to stay connected. It pairs, and works for awhile, then disconnests, even though it says it is connected. Driver update says the drivers in place are the right ones. I've also tried Bluetooth dongles to connect with, but I get the same problem -- connects for a while and then disconnects.   

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Relevance 67.24%

It would be great if HP included some instructions in their update section to walk us through, step by step, how to install a new driver when the previous one must first be uninstalled. Most updates are just click and download. Nothing else required.  But some of us aren't all that comfortable uninstalling drivers and don't know where to begin.

Answer:Intel Bluetooth Driver update--how to uninstall current driv...

Hi, Thank you for posting. You should not uninstall previous driver prior to updating new one. In Windows 10 you can install updates via Windows Update or Device Manager (preffered method). Here is how >> For non-critical, not so important and other updates, you can also use HP Support Assistant (HPSA) >> HPSA, please skip BIOS/UEFI updates.  Hope this helps. Feel free to reply back if something is not clear.

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Relevance 65.19%

hi i have a ASUS P4P800SE mobo w/ a P4

anyways whenever i try to access system programs like control panel or windows firewall, i always get

Intel(R) PROSet resources are not available. i know this has to do with a network adapter but i dont use Intel, i use a Marvell Yukon built in from my board. is there anyway i can get this message to dissappear. my comp runs fine but the message annoys me. please post any ideas you have for solutions. take care


Answer:Intel(R) PROSet help

try uninstalling, and then re-installing your network adapters.

2 more replies
Relevance 64.78%

I am using Windows XP Home edition. When I try to open up control panel I get a message box saying "intel(R)PROSet...resources are not available":confused. I close this box and then it takes what feels like "forever" to get to the control panel. What is wrong??

Answer:intel(R)PROSet..resources are not available


Navigate to this location C:\Windows\System32\ and delete this file PRAppletl which should remove the error.

and as this is a driver and likely your WiFi one, is your WiFi working ok? if not then you may need to re-install the drivers, and for this follow the below as we will need some info from you on your PC specs.

If your PC is one from the likes of DELL, HP, Sony, etc what is the Make and model varient as this will assist us if we need drivers?

If your PC is a home or custom build what is the motherboard make and version?

To find this info you can use the likes of Everest to find this info, at times a summary log of your PC can help, to do this

Install Everest and run
Click Report (top menu) > Report Wizard > Next
Choose All Pages > Next
Choose Plain Text > Finish and wait for report to generate
Click Save to File and leave the File Name as Report, then click the Save as Type dropdown and choose Report files (*txt) and click Save (n.b. Save to desktop is best as easy place to find it, use Browse to locate desktop)

Then attach your log to your next post as per these instructions HOW TO: Attach Items To Your Post Click to expand...


3 more replies
Relevance 64.78%

hey i have intel proset on my inspiron 8600, but i'm using windows to configure my wireless settings. I have the sample program error whenever my laptop wants to shutdown and the only way I know to get rid of it is to uninstall intel proset. Is it wise to do that or is there another way to remove that error?

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Relevance 64.78%

im not going to type proper prose because i'm sick and tired lol:

-advent laptop
-uses intel 2200bg wireless chipset
-WCZ will not stay activated...i've changed it to automatic and restarted it umpteen times but to no avail.
-i've uninstalled the intel proset application...didnt work (because of the whole "3rd party apps shut off the wcz" thing). wcz keeps stopping.
-then uninstalled everything related to intel wireless chipset.
-downloaded fresh drivers (ONLY - none of their wireless management software)
-installed nice and clean, except the wcz still shuts off after...20s?

i dont think i've missed any details out. apparently this laptop has had the intel software disabled and wzc activated (semi) permanently, but it's sure as hell not doing that for me.

Ed: thanks in advance for any responses to my plight

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Relevance 64.78%

I'm puzzled by the appearance of the Intel ProSet software on my computer. Can anyone tell me where it came from (I'm guessing Dell install disc) and if it is needed?

Also, when I right-click on the desktop, I have two options "Graphics Properties" and "Graphics Options" that both open an Intel interface. I do have an Intel graphics card, but are these options/interfaces necessary?

Please help, I don't really like extra apps floating around that I never use (unless of course they're mandatory for some reason).


Answer:Intel ProSet and GMA Driver

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Relevance 64.78%

I have my laptop running Vista RC1 and am just wondering if theres anyone that knows anything about a way to install the intel proset so that i can connect to leap networks.

if so, let me know.

Answer:Intel PROSet for Vista RC1

No dice

1 more replies
Relevance 64.78%

Hi All, I have many different Lenovo laptop, X60. 61 and T60, 61's.I want to remove the intel proset via a script.If the wireless is turned off from the hardware switch - uninstalling the proset turns the radio off (it doesnt disable the card, just turns wireless off). If you then turn the hardware switch on and off....nothing happens as the proset isn't there anymore. 1) How can I uninstall proset and NOT turn off the radio even if the hardware switch is in the off position. I understand Wifi wont work until the hardware switch is turned on2) Can anyone suggest a script or WMI call that would tell me that the hardware wireless switch is off? Thanks allT

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Relevance 63.96%

When trying to access control panel get an error message that says
Intel Proset resources are not available can anyone help

Answer:Intel proset resources error

have you tried uninstalling the drivers and reinstalling?

2 more replies
Relevance 63.96%

Before I was able to access a utility to check connections, etc. Now I have nothing after I updated the drivers. The IPROSetMonitor doesn't open. It's started in services but I can't test anything.

Isn't there supposed to be something to check all that?

Answer:Intel proset wired question

Try Control Panel\All Control Panel Items\Network and Sharing Center.
Click on Local Are Connection then click the Diagnose button.

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Relevance 63.96%

This has happened more than once. I have Windows XP Opsys. Today the Internet was working just fine. I walk away for several hours and come back, no Internet. I do all the bells and whistles, switching stuff, turning all of etc only to find it still didn't work. SO, I contacted the ISP who checked their lines and said it is not our problem but your machine, specifically the network card. You have to download your driver for the Ethernet connection. Well, obviously is was downloaded earlier....what happened and why did I have to reinstall it?

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Relevance 63.96%

I hope somebody has encountered this or can figure this out, I've spent two days uninstalling/reinstalling everything.   I have been trying to install the sp55138 software/driver for bluetooth and it seems to get through most of it until it finally fails near the end with the message "there is a problem with this windows installer package......" I can provide more info if needed.  Please help.  Thanks

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Relevance 63.96%

For the Intel NIC on my Asus mobo, I extracted the proset package and was going to manually install the driver via Device Manager when I saw the following in the Readme:

You must upgrade PROSet when upgrading drivers. Failure to do so will result in instability and missing tabs in Windows Device Manager.Click to expand...

Will there really be problems if I don't install the whole proset package or am I reading it wrong?

Every Intel driver package (MEI, USB 3.0, RST etc.) seems to install another handfull of services etc. and I was hoping to keep this to a minimum. (eg. for RST I just extract and install the driver without installing IRST manager).

Answer:Intel NIC Drivers Without Proset (Bloat?)

Who the fuck cares dude? It's just a NIC driver

Just install it and shut the fuck up

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Relevance 63.96%

I don't know why my Intel Proset Wireless application has trouble connecting to my AP. I can use the Windows WZC and it connects fine. I'm using WPA-TKIP and I enter the same key as I use in WZC into the Intel Proset config as I try to connect to my AP. It says good signal strength, but it cannot acquire an IP address. I even tried manually entering my IP and it won't connect (can't go online). Whats the deal? I even checked Broadband reports about the 2200BG's and Intel Proset and there's a bunch of complaints about it. But I know people have had success using Intel Proset. The fuck man? I'm a bit frustrated as all factors seem to be the same between WZC and Intel Proset. But Proset just won't acquire an IP through DHCP. I'm using my Laptop as said in my sig, and as the title says I've tried uninstalling through add/remove, and updating the drivers and still no go.

For the record my AP is a Dlink DI 624 and yes I am well aware about how bad Dlink fucked up this product but it has been working well just as an AP for now (not good for a router anymore).

Answer:Intel Proset v10.x and v9.x issues w/ 2200BG

have you tried using the other encryption scheme for WPA? I think its AES. Personally I have had alot better luck with that then TKIP.

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Relevance 63.96%

I have a Toshiba Satellite P745-S4217 and it has Intel PROSet utilities that can help manage my network and wireless functionality. Now the problem I am having is I used to be able to set up my laptop as a sort of wireless router for other devices to connect to such as an xbox to bypass the login pages on hotel routers. I for the life of can't find or figure where the hell this setting or program is though. I can see it in my mind what it looked like and I remember I could set up security even and an SSID for the laptop and have things connect.
Any help is appreciated, and it will help for many further uses of it if you can help me find it.

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gang, I am trying to re-do an ancient Gateway Profile 4 all-in-one. ugly machine, but it runs.
problem is getting the onboard nic going. a previous stall mis-installed Intel Proset - some version for Win2K I suspect, but my install is Windows XP Home.

The device showing with a big yellow ? mark in Device manager is:

the only driver package i can find is the big wad that tries to install all sorts of things instead of just giving me drivers plainly id'd in a folder "WinXP-32" or somesuch.

can someone help? when I try to install the right one-big-package from intel it bails out saying one must remove the previous proset package. The previous Proset package was botched: it is not possible to uninstall it.
short of erasing the OS and starting over, if I just had the BARE DRIVERS I could simply update via Device Manager and avoid all those programs Intel insists on my having.

thanks for your help

Answer:Help with botched Intel ProSet NIC install/drivers

If you have the Windows XP disc, I suggest you repair the installation. Your programs and files will be untouched.

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Relevance 63.14%

Has anyone set up NIC Teaming with the new Intel ProSet for Device Manager? I know how to do it with the old one that sat in your system tray/control panel, but the newest versions now integrate with Device Manager, and for the life of me I can't find where you set it up. All the documentation on Intel's site that I found reffers to the old ProSet.
I've got a 2 boxes (Maxtor MaxAttach 4300 NAS units that I formatted and loaded from scratch with my own software) with dual onboard 100mbit NICs and want to load-balance them back to my Gigabit switch.

Answer:Teaming with Intel Pro/100+ Server NICs and new ProSet?

Perhaps this applies ... Intel(R) PROSet for Device Manager Tabs Not Visible Through Terminal Services

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Relevance 62.73%

anyone run into this before? laptop in a medium-high security environment typically uses Intel Proset applet to manage profiles for various necessary wireless connections. when attempting to connect for first time to a new router/network, it pulls up the window to input the Password/passkey, but the keyboard is disabled except for the numerics.
I've never seen this before and so far cannot find a way around.
I could toggle it to allow me to use the Windows XP wireless utility, but I'd prefer to make the thing work properly.

any suggestions?

os is xp pro sp3


Answer:Intel Proset Disables Keyboard on Passkey window??

No, I never experienced that with Intel Proset. Is it a WEP encrypted network? Not even the hex chars (a-f). work?

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Relevance 62.73%

A Windows Service Pack installation has just switched my wireless management from the old Windows Wireless Zero Configuration (WZC), which it had always been, to Intel ProSet's.

Does anyone have experience comparing these two in terms of performance or functionality? If one is superior, can you tell me what about it is better?

One thing thats very noticeable with Intel's is that the alert bubble pops up a lot. I usually use a wired connection, so it's often popping up. WZC didn't pop up nearly as often.

Thanks for any help on this.

ps: wasn't sure which section of the forum to put this one in... since the WZC is part of Windows, guess it qualifies to be here

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I have a new notebook (with Intel ProSet Wireless chip) which should be able to connect to the WLAN-Rouer with 802.11 n speed.

The WLAN-Router/AP itself offers as well 802.11 n feature.
Currently for testing purposes the WLAN-Router/AP stands just 1 m distance with no wall in between.

However when I launch my Win7 on Notebook it connects only with 54Mbit which is far below the possible speed. Another notebook just aside the first one offers 130Mbit speed.
So WLAN-Router/AP is not the problem.

Is there a settings in Win7 wlan network setup which prevents my Win 7 to connect to WLAN-Router/AP with a higher speed?

Answer:How to force my Intel Proset WLAN to connect with 802.11n speed?

Quote: Originally Posted by pstein

I have a new notebook (with Intel ProSet Wireless chip) which should be able to connect to the WLAN-Rouer with 802.11 n speed.

The WLAN-Router/AP itself offers as well 802.11 n feature.
Currently for testing purposes the WLAN-Router/AP stands just 1 m distance with no wall in between.

However when I launch my Win7 on Notebook it connects only with 54Mbit which is far below the possible speed. Another notebook just aside the first one offers 130Mbit speed.
So WLAN-Router/AP is not the problem.

Is there a settings in Win7 wlan network setup which prevents my Win 7 to connect to WLAN-Router/AP with a higher speed?

If you are seeing 54Mbps as the max, that is what you get with 802.11g. So it sounds like you are in G mode for some reason. Try looking at the Advanced settings for this adaptor in Device Manager and see if it's set to use wireless n.

You should also make sure your router is set to use the 802.11n Only setting, so it's not running in mixed mode.

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Ok, so I heard there was a new flaw with Intel Proset wireless adapters, and the latest drivers (v. would fix the problem. So I haven't updated my wireless adapter drivers for a while so I figured now would be a great time to do it. I installed Intel's proset wireless drivers. First of all the whole setup was 132 megabytes. I mean that was fairly large for a set of software and drivers to manage my wireless card. But oh well I downloaded it and installed it anyways.

The software works great, it auto disables Windows wireless management as expected and has a good interface, etc.

Now to the dirt. In taskmanager it shows that S24EvMon.exe consumes 119 megabytes of memory. I even saw it shoot up to 160 megs at one time. Holy fuck man. No wireless services should be consuming this many resources. Is there something wrong? Anyone else noticing this???

Answer:Intel Proset new drivers, installed, but wait a minute...

I'm using Proset, only uses 4MB of memory.

I recently upgraded a customer to the new release, I'll have to check that now.

I don't intend to upgrade Proset, just the driver. I don't like the new interface.

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Relevance 62.73%

I was able to install the updated drivers in the 2009-5-19 version successfully, but when I try to install the ProSET software, I keep getting this message: "The installed version of Intel PROSet is not supported for upgrades. You must uninstall it before installing this version." I have uninstalled the older version and also the PROSet Wireless driver as recommended in the text file installation instructions.  I keep getting the same results. Can anyone help me get this software installed? Thanks,Bob Neufeld

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A Windows Service Pack installation has just switched my wireless management from the old Windows Wireless Zero Configuration (WZC) which it had always been to Intel ProSet's.

Does anyone have experience comparing these two in terms of performance or functionality?

One thing thats very noticeable with Intel's is that the alert bubble pops up a hell of a lot. I usually use a wired connection, so it's often popping up. WZC didn't pop up nearly as often.

Thanks for any help on this.

ps: wasn't sure which section of the forum to put this one in... since the WZC is part of Windows, guess it qualifies to be here

Answer:Choose Intel Proset Or Windows Zero Configuration For Wifi?

Intel ProSet.

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Relevance 61.91%

I have a Dell Inspiron 1520

I upgraded from Vista Home to Windows 7 Ultimate. Since that I had already 3 or 4 BSOD on tcpip.sys.

Before the upgrade Win7 detected 3 incompatibilities:

Skype 3.8
Intel ProSet/Wireless
Network Monitor 3

I would have solved the problems but when I click OK the installation continued.

After 7 hours to finish the upgrade (including downloading 1GB+), I was done :-/
IE8 wasl sometimes crashing randomly. I partially solved the problem moving to Firefox but when I forget I still have the problem now and then.

Anyway, I need to fix the Blue Screen of Death problems.

After the Win7 upgrade, I upgrade the Video Drivers NVidea 8400GS, Skype, Network Monitor 3 and the Intel PROSet/Wireless drivers.

I think the problem is in the Intel drivers becasue the BSOD is on tcpip.sys.

I downloaded the drivers here: throught the automatic detection.
It now find:
Product Detected Intel? Wireless WiFi Link 4965AGN
Current Intel? PROSet/Wireless WiFi Connection Utility Installed

These are two logs that Win7 showed me after reboot after 2 different BSOD incidents:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000006
BCP2: 00000002
BCP3: 00000000
BCP4: 8D6938CB
OS Version: 6_1_7600
Service Pack: 0_0
Produ... Read more

Answer:BSOD STOP in tcpip.sys 0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL with Intel Proset/Wir

I attached the Minidump here.
I have only the last one. I remember looking in the minidump folder and found a file >300MB. This is one is much smaller.

I was thinking installing the hotfix here:
The Tcpip.sys seems more recent. Do you think it may help?


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Relevance 61.91%

Hi people, following recent issue where I had to completely wipe my grandads laptop and replace it with a different version of Windows XP I have run into problems with the wireless. The problem is that when I turn the laptop on its fine, I can connect to the internet and surf. however, after about 30-60mins of wireless use, it cuts out, the device turns off and dissappears meaning that I can't enable it again. I have tried uninstalling the drivers and reinstalling them again but doing this via the Windows device manager causes it to crash whilst removing the drivers. I am currently trying to install the drivers using the Intel driver package I found online which is taking a while. When I did the reinstall I used the Dell driver discs which originally came with the laptop to install all the drivers required by the detected hardware. The laptop works fine off ethernet. Is there anything i am missing?

The laptop is a Dell inspiron 6400 with WinXP Home Edition installed, it also has Service pack 3

The specs of the laptop are as follows:

Intel Core 2 CPU
T5500 @ 1.66GHz
1.66GHz, 0.99GB of RAM

The network adapters installed on this PC include:
Broadcom 440x 10/100 Intergrated Controller
Intel PRO/Wireless 3945ABG Network Connection
and the standard 1394 adapter

Any help would be appreciated as I haven't the fogiest clue whats going on And dell doesn#t have the best software to diagnose the problem

Answer:[SOLVED] Dell Inspiron 6400 Intel proset problem

Download the driver from the Dell Web Site.

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Relevance 61.91%

Ahoy hoy
So my computer only boots if in one of two conditions:
1. ndis.sys is deleted / renamed, etc
2. all Intel Proset 3945ABG drivers are uninstalled or disabled

Isn't that fantastic? Safe mode doesn't work if both are active; computer hangs on the Windows XP screen. The only way to get in is to use the XP Installation CD to get to Recovery Console and delete / rename the ndis.sys file from a DOS prompt.

I have been through all the posts on this site and all the related articles. My HijackThis log is bare bones, my services are Microsoft & anti virus only, and Microsoft services are bare bones. Dial-a-fix has everything installed perfectly except for some IE drivers.

Any advice is welcome.

Answer:Ndis.sys conflict with Intel Proset 3945ABG - Hilarity ensues

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Relevance 61.91%

That's basically it. A compatibility issue forced me to remove and reintall my intel proset wireless driver.

now i can get connecton, but no packets sent or received. i updated the driver, have checked to make sure all the settings are set to autodetect... i'm basically at a loss. any idea's?

Answer:Wifi Toast - Reinstalled intel proset, no packets sent or received

Click start, run and type;

cmd /k [press ENTER]

Then, in the DOS window, type;

ipconfig /all > c:\ipconfig.txt [press ENTER]

You can then copy and paste that info here.

1 more replies
Relevance 61.91%

I have a Dell Inspiron 1520

I upgraded from Vista Home to Windows 7 Ultimate. Since that I had already 3 or 4 BSOD on tcpip.sys.
Before the upgrade Win7 detected 3 incompatibilities:
Skype 3.8
Intel ProSet/Wireless
Network Monitor 3

I would have solved the problems but when I click OK the installation continued.
After 7 hours to finish the upgrade (including downloading 1GB+), I was done :-/
IE8 was sometimes crashing randomly. I partially solved the problem moving to Firefox but when I forget
I still have the problem now and then.

Anyway, I need to fix the Blue Screen of Death problems.
After the Win7 upgrade, I upgrade the Video Drivers NVidea 8400GS, Skype, Network Monitor 3 and the Intel PROSet/Wireless drivers.

I think the problem is in the Intel drivers becasue the BSOD is on tcpip.sys.
I downloaded the drivers here: throught the automatic detection.
It now find:
Product Detected Intel® Wireless WiFi Link 4965AGN
Current Intel® PROSet/Wireless WiFi Connection Utility Installed

These are two logs that Win7 showed me after reboot after 2 different BSOD incidents:
Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000006
BCP2: 00000002
BCP3: 00000000
BCP4: 8D6938CB
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\032110-35... Read more

Answer:BSOD STOP in tcpip.sys 0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL with Intel Proset/Wir

7 more replies
Relevance 61.5%

Hey guys. I have received my Yoga 900-13ISK and done all windows 10 updates first.Currently running 1607 build. My issue s that after a reboot or shutdown the "intel wireless bluetooth" device in device manager has exclamation mark.Bluetooth does NOT work.The device manager states:  "Code 19: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged" I have done the following:Installed driver from lenovos homepage -> didnt solved the issueInstalled newest intel driver from intel website -> didnt solved the issueChange the power settings of the device so computer is not able to switch it off to save energy -> didnt solved the issueUpdated Bios to C6CN37WW, before it had Bios C6CN32WW-> didnt solved the issueuninstalled the device in device manager (right click, uninstall) and reboot -> didnt solved the issueuninstalled the device in device manager (right click, uninstall) and rescan hardware (button in device manager)After the scan the device is back at normal and started!Also bluetooth works without an issue!Sadly, after a reboot, shutdown the issue is back So for me it seems that this is a software issue, rather than a hardware issue.Because of an other "login" issue i have reseted windows/my-yoga to factory state last night.The login issue disappeared but the bluetooth issue is still here.Any suggestions?Should ill try to clean install windows 10 from... Read more

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