Computer Support Forum

Win8 Stuck Repair Bootloop - No Safe Mode / Refresh/ Reset

Question: Win8 Stuck Repair Bootloop - No Safe Mode / Refresh/ Reset

Hi there , i know that there are a few threads posted about this problem but OP's never post enough info on the problem , after fiddling with the startup options and the general recovery process im going to post here before trying a clean install , i need to get to the bottom of this!

A Quick overview :

I made a clean install for windows 8 through my USB (used the windows 7 tool for that) , installed windows 8 without a single problem , used it for 3 days straight without any problems (some minor freezes here and there) , games were working fine and 3D applications (Maya , Unity3D..etc) worked fine. I updated my Windows to the latest update (some drivers were included through the update) , the night before this nightmare started i turned it off and went to sleep , next morning i woke up turned it on but i had to leave so i turned it off on the lock screen (before logging in). turned it on later that night and this problem happend.

Problem :

"Automatic Repair" saying "Automatic Repair Couldn't Repair Your PC".
The file is "F:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt".

I went to advanced options and tried the following:

1- Restore from system point :

gave me an error that the system Protection service needs to be activated.

2- CMD :

tried SFC / scannow and it gave me the same error above "system Protection service could not be started" .
tried chkdsk and it said that no problems were found.

3- tried through advanced startup options

* Safe Mode dosnt work , it will simply boot me back to automatic diagnostic running and takes me back to the first error posted here ""Automatic Repair" saying "Automatic Repair Couldn't Repair Your PC"."

4- tried disabling automatic restart , dosnt work.
I booted from my USB drive again and tried everything posted above and same problem , nothing works , i cant refresh , reset or do anything else...

i tried everything humanly possible from the recovery console and nothing works , so im simply stuck in this crappy windows repair boot with no way out.. i am now using Windows 7 through my other hard drive and i have my Windows 8 drive connected (checked it for error and it returned back a healthy drive) but i did however find this log file on my Win8 drive (Windows\debug\WIA) , the text file is this "wiatrace" , it contained the following :







**************** Started trace for Module: [sti_ci.dll] in Executable [setup.exe] ProcessID: [868] at 2013/01/12 23:53:29:863 ****************
WIA: 868.872 0 0 0 [sti_ci.dll] ERROR: OnDIF_DESTROYPRIVATEDATA, Invalid argument.
**************** Started trace for Module: [wiaservc.dll] in Executable [svchost.exe] ProcessID: [1556] at 2013/01/13 02:19:02:322 ****************
WIA: 1556.1596 3572 0 0 [wiaservc.dll] ERROR: USDWrapper::LoadDriver, Error loading driver for (GT-I9100G): IStiUSD::Initialize failed with hr = 0x80070006
WIA: 1556.1596 3572 0 0 [wiaservc.dll] ERROR: USDWrapper::LoadDriver, We encountered an error attempting to load driver for (GT-I9100G), error (0x80070006)





does this mean that my Samsung GS2 drivers caused the problem?

I found no other logs , at least not that i know of... i really need to try and fix this but its not really a big deal if i have to clean install again since i have 4 different HDD's installed and i have a backup of all my files.. but i have to try and fix this so that people like me can fix this and of course have a way out personally if it happens again..

thank you for reading and ill be waiting for your replies...

Relevance 100%
Preferred Solution: Win8 Stuck Repair Bootloop - No Safe Mode / Refresh/ Reset

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Win8 Stuck Repair Bootloop - No Safe Mode / Refresh/ Reset

same thing happened to me... I bought a new hard drive, installed from the USB, and when I tried to activate WIN 8 the upgrade key wouldn't work. now I've spent a very very long time waiting for tech support (after they auto-called me back indicating that I was at the head of the line) and finally give up. looks like I'll have to waste all the work I've done setting up WIN 8, reinstall Win 7 and then upgrade again. That will probably take less time than actually getting reasonable help from Microsoft. Why don't I switch to Apple?

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Hi all pleaae help my laptop trying to boot up but it fails and restarts and this happens over and over while computer is on. I searched how to fix problem but nothing helped. I tried to insert win cd and do startup recovery but laptop doesnt read cd ( i set te boot priority 1 to cd rom), tried to enter safe mode nothin happens, finaly i removed ram's, tried to turn on withoit battery. I thought maybe there is no windows installed on hdd ( they could be deleted ). Please help me.

Here i filmed what happens to pc:
https://youtube.com/watch?v=HXW3M8d0Vjo

Answer:Laptop stuck in bootloop cant so anything even safe mode

Try removing power and battery, hold power button to release residual power, then plug back in and try again.

Try resetting BIOS to defaults, then using key given on first screen to try to boot WIn7 disk, run Startup Repair. Disable Quick Boot to allow all Self-Tests and screen messages during power on.

Set hard drive first to boot in BIOS in case DVD drive is faulty and blocking HD boot.

Try running WD Diagnostics for Flash Stick by booting flash stick to diagnose hard drive.

If flash stick will boot, then try writing WIn7 ISO to flash stick to boot Win7 disk for repairs. Obtaining this media and writing to stick is discussed in Step 1 of Clean Reinstall Windows 7

Sometimes the only way to overcome such a boot loop is to remove the hard drive. If that frees up the DVD to boot then you can try another hard drive, or slave the hard drive to another PC to rescue your data and then wipe with Diskpart Clean Command to clear interfering code so that you can Clean Reinstall Windows 7 in the MSI.

All other steps possible are here for Troubleshooting Windows 7 Failure to Start

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So after trying to reset my windows to clean up the computer, he reset failed at 99%  and now my laptop is stcuk on bootloop that never goes past the HP logo screen.  I do not get any loading circle, I can't get to safe mode, I can only get diagnostic screen and bios screen. Can someone please help me? I have  project that needs to be finished by this weekend and I cant access another laptop during the weekend. I have looked at all the other problems that have been related to this but I cannot say any of the solutions or situations have been like mine or succesul. I have windowws 10 by the way. 

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I need to rebuild Win8.1 update back to system specs. When I go to refresh or reset to factory original it asks for the disk. I put in my Win8 disk which is the retail from Microsoft. It comes back as the wrong disk. I think maybe because it is a Win8 disk and not a win8.1 disk?

Anyone have any thoughts how I can fix this?
Is there a way to get this done without having to reinstall win8 and patch all the way up to win8.1 update?

TIA

Answer:Can't Refresh or reset Win8.1 with Win8 Disk

Hello Blue1, and welcome to Eight Forums.

If you like, you could use OPTION ONE to download a Windows 8.1 ISO file with your retail Windows 8 product key, then create a Windows 8.1 installation DVD/USB from the ISO to use to refresh/reset with.

Windows 8 and Windows 8.1 ISO - Download or Create

Hope this helps,
Shawn

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I am working on an HP 2000-2b09wm laptop running windows 8.   When you start the computer, it shopws the hp sign and under it is says, "WIndows Automatic Repair" then after it runs for a few minutes, it goes to a black screen?   I cannot get to the windows desktop to start repairing it or starting a virus scan.   I am kind of new to windows 8.  How can i fix this?  How do i start it in safe mode so i can install and start i virus scan?  Any help would be great.  THANKS!

Answer:How to start in SAFE MODE? Stuck on automatic repair?

From the Windows 8 Help & Support, here's the procedure
``````````````````````````````````````````````````````````````````````````````
Windows Startup Settings (including safe mode)
With Windows Startup Settings (which used to be called "Advanced boot options") you can start Windows in different advanced troubleshooting modes to help you find and fix problems on your PC.
To get to Windows Startup Settings
1.     Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)
2.     Under PC settings, tap or click Update and recovery, and then tap or click Recovery.
3.     Under Advanced startup, tap or click Restart now.
4.     Once your PC restarts, on the Choose an option screen, tap or click Troubleshoot.
5.If you don't see the Startup Settings option, tap or click Advanced options.
6.     Tap or click Startup Settings.
7.     Tap or click Restart.
8.     On the Startup Settings screen, choose the startup setting you want.
9.     Sign in to your PC with a user account that has administrator rights.
```````````````````````````````````````````````````````````````````````````````````````````````
 MS keeps coming out with updates tell... Read more

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Hey,

my problem is rather odd (or at least I haven't seen it before). Whenever I boot up the netbook it goes right into startup repair, without the option to cancel it, even if I try to start windows in safe mode (or any other startup options for that matter), the system launches the startup repair.

The repair itself runs fine (doesn't freeze or antyhing like that), however it is never able to fix the issue ("Startup Repair is unable to repair this computer automatically").

The problem details read as follows:

Problem signature:
Problem event name: StartupRepairOffline
Problem signature01: 0.0.0.0
Problem signature02: 6.1.7600.16385
Problem signature03: unknown
Problem signature04: 6
Problem signature05: AutoFailover
Problem signature06: 1
Problem signature07: OsVersionMismatch
OS Version 6.1.7600.2.0.0.256.1
LocalID 1033

When I check the diagnosis and repair details, no errors where found, there was only one repair attempt, and there is only one root cause:
"The operating system version is incompatible with Startup Repair"

As for advanced revocery options, I have tried the Windows Memory Diagnostic, which didnt yield any results and completed without problems, and the system restore, which did not work.

The error message displayed upon attempting to perform a system restore is as follows:

System Restore failed while scanning the file system on the drive C:\
The drive might be corrupt. You might want to restore a chkdsk /R on this disk.
An unspecif... Read more

Answer:Statup stuck on startup repair loop (No Safe Mode etc. possible)

  
Quote: Originally Posted by Wellwisher


Hey,

my problem is rather odd (or at least I haven't seen it before). Whenever I boot up the netbook it goes right into startup repair, without the option to cancel it, even if I try to start windows in safe mode (or any other startup options for that matter), the system launches the startup repair.

The repair itself runs fine (doesn't freeze or antyhing like that), however it is never able to fix the issue ("Startup Repair is unable to repair this computer automatically").

The problem details read as follows:

Problem signature:
Problem event name: StartupRepairOffline
Problem signature01: 0.0.0.0
Problem signature02: 6.1.7600.16385
Problem signature03: unknown
Problem signature04: 6
Problem signature05: AutoFailover
Problem signature06: 1
Problem signature07: OsVersionMismatch
OS Version 6.1.7600.2.0.0.256.1
LocalID 1033

When I check the diagnosis and repair details, no errors where found, there was only one repair attempt, and there is only one root cause:
"The operating system version is incompatible with Startup Repair"

As for advanced revocery options, I have tried the Windows Memory Diagnostic, which didnt yield any results and completed without problems, and the system restore, which did not work.

The error message displayed upon attempting to perform a system restore is as follows:

System Restore failed while scanning the file system on the drive C:\
The dri... Read more

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Hello.
Thanks for taking the time to help me out

Just want to put it out there immediatly, it's my girlfriend's laptop so I am not 100% sure of everything that was done for this problem to occur.

She told me she was updating the computer, and it seemed stuck at 100% for 10 minutes. She decided to reboot the computer (wether she should have or not is... another debate). When the computer restarts, it immediately shows the "preparing" phase, and after 5 seconds, it switches to "Configuring Windows updates, 35% complete, do not turn off your computer" (no progression to the 35... just.. jumps directly to it and stays stuck there)

What has been tried :
- Rebooting : Same result
- Rebooting in safe mode : Same result (but with bad resolution hehe)
- Rebooting in "Startup interrupt menu", choose temp startup device, USB windows 7, Troubleshoot
- - System Restore : No restore points have been created on your computer's system.
- - Go back to previous version : We ran into a problem and won't be able to take you back to the previous version of Windows. Try resetting your PC instead
- - Startup Repair : Startup repair couldn't repair your PC. Press Advanced options to try other options to repair your PC.

Anything further than that and i'm outside my competences.

If anyone can help me, i'll try to answer as precisely as I can to your questions.

Answer:Windows update stuck at 35%, cannot reboot in safe mode/repair

If you are doing the download install, it tends to get stuck and you have to shut down or wait forever. A hard reset and then boot up with the ISO, has worked for everyone. Anytime you do a upgrade, you need to back up the files on the computer, so that you do not lose files. Same goes with making sure the OS is not having any issues before the upgrade.

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Sorry in advance if I'm in the wrong section, or this has already been posted. I'm new and couldn't find any answers elsewhere.

I just factory reset my Asus laptop. It was taking a long time so I went to sleep and let it do its thing overnight. In the morning, I went and turned the computer. It gave me the usual 3 options (Shut down, start windows, or start some recovery thing). I chose to start windows. After that, the computer booted to the Asus logo screen, and after a few seconds, the computer seemed to shut down and go black. Then the Asus logo came back up, stayed for a few seconds, and then the computer went down again. It was running like that for about 5 minutes when I hard rebooted the computer. No difference. Any info or help would be appreciated.

Specs:
Asus S56CM-DH51-CA

Intel core i5-3317u

6GB DDR3 RAM

Nvidia 635M 2GB VRAM

Samsung 850 EVO series 120 GB SSD (I swapped out the stock HDD and smaller SSD)

Running x64 bit Windows 10 Home

Answer:Factory reset my Windows 10 ASUS, now it is stuck in infinite bootloop

Did you try the "or start some recovery thing). " option?

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Relevance 84.05%

Sorry in advance if I'm in the wrong section, or this has already been posted. I'm new and couldn't find any answers elsewhere.

I just factory reset my Asus laptop. It was taking a long time so I went to sleep and let it do its thing overnight. In the morning, I went and turned the computer. It gave me the usual 3 options (Shut down, start windows, or start some recovery thing). I chose to start windows. After that, the computer booted to the Asus logo screen, and after a few seconds, the computer seemed to shut down and go black. Then the Asus logo came back up, stayed for a few seconds, and then the computer went down again. It was running like that for about 5 minutes when I hard rebooted the computer. No difference. Any info or help would be appreciated.

Specs:
Asus S56CM-DH51-CA

Intel core i5-3317u

6GB DDR3 RAM

Nvidia 635M 2GB VRAM

Samsung 850 EVO series 120 GB SSD (I swapped out the stock HDD and smaller SSD)

Running x64 bit Windows 10 Home

Answer:Factory reset my Windows 10 ASUS, now it is stuck in infinite bootloop

Did you try the "or start some recovery thing). " option?

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The Issue before the issue(this description is optional i guess): I tried installing a m.2 ssd on my new laptop and everything seemed to go fine during the cloning process. I soon realized the ssd wouldn't boot. Instead the internal hdd already in the laptop was being used as the boot device and the ssd was the c: drive. Everytime i tried to boot from the ssd, i would get a "no boot device found. press any key to restart the machine". So i tried the bootrec and diskpart commands and both drives ended up unbootable. After spending the whole day trying to boot these two without deleting anything, i created a windows recovery usb and was able to get the hdd to boot again but the ssd was removed as the primary drive and became the d: drive. This is when my issue arose

The Main Issue:So a windows update needed to be install and requested a restart. I had accidentally pressed shift when i pressed "update and restart". I got the usual "windows is starting" screen and the update was being uploaded. All seemed normal until the reboot went through and i got stuck in a automatic repair bootloop.

What I Tried: I attempted to use the command prompt once more to fix boot using bootrec. Didn't work because when i entered "bootrec /rebuildbcd" and selected the c: drive. Then i was given the "no system device was found". So i moved on to reinstalling windows from a windows recovery usb i created. It wouldn't let me install windows on any dr... Read more

Answer:Stuck in Automatic Repair Bootloop and Recovery Options Won't Work

When Windows installs on a HDD, it creates a hidden System Partition. This has all of the boot information in it. If you leave your Windows HDD in the computer and install an SSD or a different HDD and install Windows, Windows will not create a new Hidden System Partition, but use the one on the mechanical HDD. If you remove the HDD then the computer will not boot.
I would remove the Mechanical HDD, then run the BCEdit commands. If that fails, you can create a bootable UEFI/GPT bootable Flash drive using Rufus, in my signature, Creating a UEFI bootable Windows 10 (and Windows 7, 8 and 8.1) USB installer with Rufus - YouTube
Boot off of that to install Windows on the SSD. Once Windows is installed, you then can reattach the HDD.

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When booting, pc goes to black screen with mouse pointer. Same with every safe mode. Same with last known good configuration. Tried to get built-in repair to work, it tries, but fails. I did habe 3 system restore point before this issue, and when I try to choose that option, it says there are none! (When I had my last pc on xp, there was this disc called, "Roadstarter boot cd". I could use that to start ANY windows machine, no matter what was wrong. It was awesome. This cd is too old and doesn't support windows 7)
Is there something like this for windows 7 I can look for?
 
In the meantime, I used another windows 7 pc to burn a repair cd instead of using the repair tool buit into the bad pc, since it didn't work,  but same issue doing it form the CD, but this one lets me get to dos.
After all this, I followed instructions here for "Method 2"http://www.sevenforums.com/tutorials/102552-built-administrator-enable-winre.html
After I did the above, instead of getting the black screen after booting and the mouse pointer, I now get a blue screen that says, c00002e3, security accounts manager initialization failed because of the following error: device attached to system is no functioning.
error status: 0xc0000001
I also ran rkill a few days earlier, FRST/Farbar Recovery Scan Tool, combo fix, SuperAntiSpyware, etc. and computer was fine and rebooted perfect everytime before any issues started. Now, I know some of those programs backup the regis... Read more

Answer:stuck in black screen with mouse pointer, repair won't fit, safe mode won't work

FRST is a tool used for malware situations...it is not used in this forum.
 
If you know/suspect that your problems are due to malware...you need to post your FRST log data into a new topic which you will initiate in the forum containing Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .  If you can, follow Steps 6-8 of the Guide, pasting your DDS log into your new topic in that forum.
 
Louis

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Hi guys,

I'm having an issue with my system that I hope someone will be able to help me with.

Basically I am stuck on a 'Startup Repair' loop. I am running Windows 7 64bit and did not have any startup / booting issues up until a few days ago.

When I was last using my system it was working perfectly. I left it for an hour or so and when I returned I was bemused to be greeted with a message from Startup Repair saying that it could not fix problems with my computer. Obviously it had crashed in my absence and upon automatically restarting began the startup repair process.

So I restarted it myself, and before having the option to hit F8 and open Advanced Startup Options (such as safe mode, I usually suspect dodgy drivers in such circumstances) I was instead greeted by "Windows is Loading Files ... " followed by Windows immediately attempting a startup repair that it fails. It said it was 'Attempting Repairs' but ultimately was unsuccessful in the end.

So I read up on the following threads here ...

Windows stuck at loading files, can`t run repair
Windows 7 crashes on startup. Can't restore, repair or repair install

... along with some other similar ones and tried the solutions.

I tried using my Windows 7 installation disc to use CMD to run bootrec /FixMBR /FixBoot /FixBCD. When I used /ScanOS it said "0 Windows installation found". After trying this a few times I was eventually presented with the "The Windows Boot Configuration Data file is miss... Read more

Answer:Stuck on Startup Repair Loop (Windows is Loading Files ; no safe mode)

The more I think about it, the more I suspect this could be related to a dodgy Windows update having installed itself on my system.

A - when I left the system the system prior to the first crash it was scheduled to install a group of updates, which I suspect it did followed by an automatic restart which led to the Startup Repair loop that I arrived back to.

B - when I shut down the system last night it was installing the latest updates again (after installing a few hundred during the day) to bring it back up to date - and when I restarted the system this morning I was greeted by the Startup Repair loop. I have a feeling that a Windows update released in the last week or so is causing the issue.

Does anyone know how I can go about finding a list of Windows updates and uninstall them via command prompt?

(EDIT: In the meantime I have run sfc /ScanNow twice via command prompt. Both times it reports that it found and fixed issues, but the Startup Repair loop continues upon restart.)

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Mod Edit:  PM sent asking for logs mentioned and DDS - Hamluis. Farbar Recovery Scan Tool. When you run it, it says "backing up registry" Where is the backed up file? I have a computer that in now won't boot, but did when I ran the tool last week, and I need to find out where it backed up the registry to???When booting, windows 7 pc goes to black screen with mouse pointer. Same with every safe mode. Same with last known good configuration. Tried to get built-in repair to work, it tries, but fails. I did habe 3 system restore point before this issue, and when I try to choose that option, it says there are none! (When I had my last pc on xp, there was this disc called, "Roadstarter boot cd". I could use that to start ANY windows machine, no matter what was wrong. It was awesome. This cd is too old and doesn't support windows 7)Is there something like this for windows 7 I can look for?In the meantime, I used another windows 7 pc to burn a repair cd instead of using the repair tool buit into the bad pc, since it didn't work,  but same issue doing it form the CD, but this one lets me get to dos.After all this, I followed instructions here for "Method 2"http://www.sevenforums.com/tutorials/102552-built-administrator-enable-winre.htmlAfter I did the above, instead of getting the black screen after booting and the mouse pointer, I now get a blue screen that says, c00002e3, security accounts manager initialization failed because of the following... Read more

Answer:stuck in black screen with mouse pointer, repair won't fit, safe mode won't work

Can't post logs as computer will not boot. Stuck on black screen after windows logo with mouse pointer. Same issue with safe modes.

2 more replies
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A couple of nights ago Windows requested to do some updates. It had 2/3 it automatically picked but I decided to look at the optional updates it recommended but didn't select. I went ahead and asked to install all of them. After restarting and rebooting computer since then my computer hangs/gets stuck on "Starting Windows". It's not a freeze I guess as the logo is still animated whilst booting but I've had it like that for 2 hours without success. I searched the issue up on google and it seems very common after windows updates (never happened to me before however) but every fix/solution suggested seem to vary drastically between HDD Fault/Motherboard dying/You downloaded something naughty etc, etc.

I can't make any progress on many of these "solutions" though. When pushing F8 upon boot and then selecting "Repair my computer" the screen will turn black and I will only be able to see a low quality cursor. The other route to many solutions was via safe mode but that doesn't load either anymore. I booted from safe mode successfully once, restored from a previous point on the 12th of February (maybe the last boot before the updates) and stupidly let windows shutdown and install the same updates again, I think. Since then it also gets stuck loading files.

Running Windows 7 Professional Edition

Any help is appreciated!

Answer:Stuck on "Starting Windows", can't access repair mode or safe mode

Hi there Dougy282,

Do you have your Windows OS CD by any chance? If so, I recommend performing a "REPAIR-INSTALL" and see if that resolves this. You would definitely need your legitimate copy of Windows OS CD though.

Hope everything works out well for you and feel free to ask more questions, thank you.

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New Win8 Pro with WMC install to a new Intel SSD on an old Dell Inspiron 530. I got everything activated and working fine, and then I swapped the SSD for the old HDD to finish getting all my data. But when I swapped the SSD back in, I can no longer get Windows 8 to boot--it goes into automatic repair, but none of the options are available to me. Refresh won't work, reset won't work, I can't even get system restore to work (it shows me two restore points available, but it won't let me select them.) I'm lost and seeking help.

This was a clean install, so it has the 350MB recovery partition. I believe the RAID is set properly (I have no straight up AHCI option in BIOS, but I installed Win8 under RAID [it shows "AHCI Bios enabled!" during POST], and remembered to change to IDE mode to boot the HDD, and back to RAID before trying to boot the SSD).

I've always been able to troubleshoot these sorts of problems under XP or 7 thanks to Google, but I'm just not familiar with these Win8 processes (or SSDs/AHCI/RAID stuff) yet. I've got all the linux tools, Hirens, etc. available, and can verify that the files on the SSD appear to be fine, but no idea what to try to fix. I could reinstall if necessary, but really don't want to have to deal with the upgrade and re-activating--and even if I do have to reinstall, it'd help to know what went wrong to avoid/be able to fix it in the future.

Appreciate any help--happy to provide more info if needed, just lemme know. Will b... Read more

Answer:Win8 lost boot, won't reset or refresh

When you start your system and use the Boot Device Menu, what does it show for options?

There may be some setting in the bios you need to check to make sure the new drive is being seen as primary.

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this is a many faceted and increasing in facets issue (ill try to make it as short as possible);

backstory:
the male side of my video cable connection (the part on the motherboard) had bent pins; the pins were unbent and the cable was able to fit back in, BUT

problems:
the picture was garbled--wrong colors, moving lines, etc. the people at a tech store told me the video cable was pinched and knowing that it had been jammed in the hinge for a while, i believed it extremely feasible. I finally ordered a new video cable but replaced it, and to no avail. the picture may have been slightly better--but not significantly if so; additionally (and im not sure if it was this way the first time as well) the computer was displaying at the size of the external.

i restarted, and reazlied that the laptop screen displayed nothing at startup, until logged in--exactly like the external. i figured that at least a portion of what was going on was the computer was sending the external screen signal to the laptop.

things i've tried:

-reseating both ends of the new video cable MANY times
-turning the computer off, taking out battery, holding start button, putitng battery back in, restarting
-every variation of screen resolution/external monitor setting
-pluggin in the external, putting laptop to sleep, unpluggnig external
-reinstalling video/image drivers
function key combinations

when i tried to put in safe mode via F8, the screen went blue or light gray and stayed that w... Read more

Answer:stuck booting safe mode, which doesnt work; stuck in external monitor mode?

i managed to change the safe mode option, unfortunately the laptop screen still isnt working correctly (the external is)

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Relevance 77.08%

I did a PC Refresh and Reset and it's stuck at 1%

Answer:PC Refresh and Reset Stuck

Refresh and Reset can take a few hours.

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8





You can use the OEM version of
Recovery Drive - Create with USB Flash Drive in Windows 8
   Warning
Deleting the Recovery Partition is NOT RECOMMENDED


Did you make the OEM manufacturer's Recovery Disks?

You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

3 more replies
Relevance 76.26%

okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

Answer:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

11 more replies
Relevance 75.44%

Laptop: Gateway NE56R49U
I'm not sure if it's running Win 8 or 8.1.

So I got this laptop from my employer to use as a work computer. It had belonged to someone else and I wanted all the files wiped and basically I wanted it back to an out-of-the-box state before I started working on it.
EDIT: Let me get this out of the way: The company I work for is a very small company with very few established systems or processes and no actual IT guy. This laptop was just lying around and basically thrown to me with a "If you can use it, it's yours." So going to my IT dept is not a thing here. I'm on my own with this. Besides I know more about this kind of stuff than anyone else at the office (I work in the oilfield industry so my company is filled with a bunch of older guys who have no clue about this kind of stuff), so no help here.
Going through the RESET option, I chose to "Fully clean the drive"

Well about 40% of the way through this, it reported an error and booted me back to the repair menu.

Now I cannot boot back to Windows. I get stuck in a repair loop. Reset doesn't work. Refresh doesn't work.

I can get to the command prompt via the Advanced Options.

I attempted a couple of things as seen on Microsoft's website.
So I tried this option, http://support.microsoft.com/kb/2823223/en-us which is to:
"Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system ... Read more

Answer:Windows 8(.1?) repair/refresh/reset loop

7 more replies
Relevance 74.62%

I will quote from an article on the Microsoft site, Article ID: 2823223

Quote:
Consider the following scenario:
You have Windows 8 or Windows 8 Pro installed on your PC.
Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
Automatic Repair is unable to repair your PC and you select "Advanced options".
After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".

In this scenario, recovery may fail and you are returned back to the main WinRE screen.

This issue may occur if the System or Software registry hives have become damaged or corrupted.

To attempt to resolve this issue, follow the steps below.

NOTE: Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".
Select "Advanced options" and then select "Command Prompt".
If prompted, enter in the password for the user name.
At the Command Prompt, go to the \windows\system32\config folder by typing the following command: cd %windir%\system32\config.
Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system system.001
ren software software.001

I did all that but when I t... Read more

Answer:Unable to refresh or reset PC after Automatic Repair fails

Ok, I'll bite...

If the message is correct, it appears something still has control of the file. I suppose two questions come to mind. Have you done a cold boot prior to trying the procedure, and how and with what media exactly did you boot into command prompt?

If you are doing the boot correctly, all I might think is that a recovery drive might not allow you to boot completely offline, or the recovery/restore process still has some type of control of the files.

Depending on your reply, I will try to see what mine does.

5 more replies
Relevance 74.62%

My PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows. When i try to refresh or reset alway get msg " there is a problem resetting your pc, no changes are made" My PC is preinstalled so no I don't have recovery CD/DVD
Here pics

Answer:Unable to refresh or reset PC after Automatic Repair fail

It may take an Automatic Repair several times to complete a repair. If you have allowed it to do that, have you tried any of the Startup Settings on the advanced options to see if you can repair it?

Do you have any idea why it might have gone into the repair mode?

Have you tried doing the Factory Reset procedure for the system?

Edit: When you system does an automatic repair, it is supposed to create a log file called srttrail.txt. This file is located in the directory below. If you can get into the command prompt and navigate to that location, you might be able to copy the file to a flash drive so you could attach it. Maybe it will have some information.

C:\Windows\System32\LogFiles\Srt

If you need to find the drive letter for a flash drive, use diskpart.

12 more replies
Relevance 74.62%

Hello I'm new here. I just recently been plagued with the Windows 8 Automatic Repair Loop.

When it boots and cannot automatically repair it states "Automatic repair cannot fix your computer Log file: C:\windows\System32\Logfile\Srt\SrtTrail.txt" and then gives me the options to Refresh my PC or Reset my PC.

I attempted to refresh and it said "The drive where Windows 8 is installed is locked. Unlock the drive and try again"

I also attempted a reset and it said "Unable to reset your PC. A required drive partition is missing."

Then I attempted to use the command prompt in Advanced options to chkdsk /f C: but it said "The type of the file system is RAW. CHKDSK is not available for RAW drives."

and also attempted sfc /scannow and it said "Windows Resource Protection could not start the repair service"

I'm running low on options and my last resort is to send it to a computer shop. Although I seen a method using diskpart in CMD but I'm not too familiar with it and it says it could possibly make things worst so I haven't attempted that.

Any help with this would be greatly appreciated!

-Xian

More replies
Relevance 73.8%

This seems to be a real challenge!
 
I am Unable to refresh or reset Windows 8 after Automatic Repair fails. One error says out space but it is not. another error says hard drive is write protected. I have scanned the drive and removed 10 virus and performed CHKDSK.
 
Any help provided would be much appreciated.

Answer:Unable to refresh or reset Windows 8 after Automatic Repair fails!

I'm going to guess that your system isn't clean yet.
I'm also going to suggest to a moderator that this thread be moved into the forum where you can get the expert assistance you need
Keep us posted

6 more replies
Relevance 73.8%

I will quote from an article on the Microsoft site, Article ID: 2823223

Consider the following scenario:
You have Windows 8 or Windows 8 Pro installed on your PC.
Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
Automatic Repair is unable to repair your PC and you select "Advanced options".
After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".

In this scenario, recovery may fail and you are returned back to the main WinRE screen.

This issue may occur if the System or Software registry hives have become damaged or corrupted.

To attempt to resolve this issue, follow the steps below.

NOTE: Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".
Select "Advanced options" and then select "Command Prompt".
If prompted, enter in the password for the user name.
At the Command Prompt, go to the \windows\system32\config folder by typing the following command: cd %windir%\system32\config.
Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system system.001
ren software software.001Click to expand...

I did all that b... Read more

Answer:Unable to refresh or reset PC after Automatic Repair fails in Windows 8

6 more replies
Relevance 72.98%

Hi.I accidentally removed a usb cable from a powered usb hub , and a volume slider of some other program appeared superimposed and floating above my music making program , so I restarted the pc.From then on , it wouldnt start , and kept saying preparing automatic repair, then reached 40% and wouldnt go any further.After trying this a number of times , it has now changed to a blue screen with a sad face and it says " critical process died"I unplugged my 2 external drives because they werent showing in the bios , and plugged them into my laptop to check they were ok , and im relieved to say they are.Since i removed the drives , my desktop ( asus ) will eventually arrive at the blue recovery screen , but all these things that are supposed to help fix it , arent working.When I try to refresh , it says the drive where windows is installed is lockedIve tried to do a system restore from 3 different restore points and none of them have worked ( one actually cited a mozilla profile as being the cause ) Re-image wont work because it cant find the image file , which is on one of my external drives which are now unplugged.Automatic repair diagnoses , but then says it cant repair.I can use command prompt, and was hoping I could rename the system hive name , but the command prompt says X=\windows\system32.I have successfuly ran regedit from the command prompt , but to be honest , im out of my depth and dont know what im doing , but at least something is working.From the... Read more

Answer:stuck in automatic repair loop. cant refresh. cant system restore.

Can you start in Safe Mode?

1 more replies
Relevance 72.57%

I have a yoga tablet 2 pro. I powered down the tablet one night. In the morning, I normally held down the power button for no more than 2 or 3 seconds to power it up agian until I saw the lenovo logo. Everything was going well, but then it went to an android reboot screen. I never took any action to reboot my tablet, but the screen popped up anyways. I didn't want to reboot my tablet, so I selected the "power off" selection on the reboot screen. It powered off, and then took me back to the reboot screen. I selected the same option once more, but I got the same results. I decided to end the nonsense and just reboot. It wasn't going to hurt anything. When I did, it took me to my home screen where all my apps were gone. I noticed my tablet was then on safe mode. I researched what it was. I'm not sure why safe mode even exists or why it is on my tablet, but I can't get to any of my apps. So I decided to restart my tablet, but after it restarted, I was still on safe mode. I looked up how to take your tablet off safe mode, and all the info I got was to either power off your tablet or restart it and your tablet would be off safe mode. So I restarted it again...still didn't work. I then powered it off again and it took me back to the reboot screen. I have done this multiple times selecting every option on the reboot screen and nothing has seemed to work. I also powered it off and left it over night but that didn't work either. I even tried to power it off, then turn it back on while ... Read more

More replies
Relevance 72.16%

Hi.
I accidentally removed a usb cable from a powered usb hub , and a volume slider of some other program appeared superimposed and floating above my music making program , so I restarted the pc.
From then on , it wouldnt start , and kept saying preparing automatic repair, then reached 40% and wouldnt go any further.

I unplugged my 2 external drives because they werent showing in the bios , and plugged them into my laptop to check they were ok , and im relieved to say they are.

Since i removed the drives , my desktop ( asus ) will eventually arrive at the blue recovery screen , but all these things that are supposed to help fix it , arent working.

When I try to refresh , it says the drive where windows is installed is locked
Ive tried to do a system restore from 3 different restore points and none of them have worked ( one actually cited a mozilla profile as being the cause )
Re-image wont work because it cant find the image file , which is on one of my external drives which are now unplugged.
Automatic repair diagnoses , but then says it cant repair.
It also will not boot into safe mode.

I can use command prompt, and was hoping I could rename the system hive name , but the command prompt says
X=\windows\system32.
Ive tried cd%windir%\system32\config , but it says " the drive , the path, or the filname is not valid"
I have successfuly ran regedit from the command prompt , but to be honest , im out of my depth and dont know what im doing , but at least somethi... Read more

Answer:Stuck in Automatic repair loop. refresh/restore wont work

Would you be able to reinstall Windows?

6 more replies
Relevance 71.34%

Windows failed to start, startup repair cannot repair this computer, safe mode cannot load, chkdsk freezes, sfc scan cannot perform the requested operation

Hi, I cannot start my Windows 7 at all. With power on, the system tries to load up but: ' windows failed to start.A recent hardware or software change might be the cause'. Trying to open safe mode or last good configuration doesn't work, it goes automatically to startup repair but after about an hour trying it says ' Windows 7 Startup Repair Cannot Repair This Computer ' (tried a few times). After another reboot with a windows 7 repair disk in the drive I managed to open the recovery manager from the DVD instead of the HDD and tried all the options - system recovery does not work, i have no previous images of the system, I ran a scan on the memory - it was all clear but still windows not starting. Then I did CHKDSK and it froze at 11% on stage 4 of 5, that happened a couple of times so I decided to run an sfc scannow but another error: 'Windows Resource Protection could not perform the requested operation'. So I'm totally stuck and don't know where to go next, I've got no windows installation disk, only repair disk. Any ideas would be much appreciated!

Answer:Windows failed to start, startup repair cannot repair this computer, safe mode cannot

Hi and welcome to TSF what is the make and model of the computer,is just a repair disc or is it a recovery disc does your machine have a recovery partition,have you tried removing and reseating the ram or running any diagnostic test like memtest 86 + or seatools for dos

3 more replies
Relevance 71.34%

My problem started last night as I was trying to boot in safe mode with networking to install and update malwarebytes to get rid of a spyware problem. I was unable to start my computer with safemode using f8, so I used the misconfig boot.ini method and selected safeboot with networking. Then I was able to get to the boot sequence menu, but whichever option I picked (safe mode, normal, last working configuration, etc), the computer just restarts.

Then I tried to repair windows with the xp cd and it completed at 100% and needed to "restart to finish the setup process." However, right now whenever it restarts, it will automatically go into safe mode, and I would get an alert saying "'win xp setup cannot run under safemode. Setup will restart now." I have tried pressing okay, x-ing it out and a manual shutdown. But whatever I do, the same cycle will happen over and over again .

I later found out about the f5 key and tried using that to boot normally, but it still goes into safe mode. My question is.. is there a way to override the msconfig settings so that my computer can boot normally and finish the setup process, OR to get the setup NOT to finish so that I can change the msconfig settings back to original.

I would really like to backup my files before doing a reformat. Any help is greatly appreciated!! Thanks in advance
 

Answer:Cannot access windows after win repair -- safe mode & repair setup conflicts

First of all you could use any Linux Live-cd program to make a bootable cd from a downloaded iso file and then boot to Linux and then copy and paste whatever files you need to a usb flash drive or external hard drive.
What I would suggest first though is boot to first "r" for Recovery Console and run "chkdsk /r" to repair the hard drive.
http://support.microsoft.com/kb/315265
 

2 more replies
Relevance 70.93%
Question: Safe Mode in Win8

Could someone pls show me how to get to Safe Mode in Win 8 . Thank you.

Answer:Safe Mode in Win8

Hello titi,

The tutorial below can help show you how to step by step.

Safe Mode - Start Windows 8 in

Hope this helps,
Shawn

3 more replies
Relevance 70.93%

hello guys,

I've just installed win 8 yesterday and I tried to open windows in safe mode..

I already tried pressing F8 but its is not working...

any comment and idea will be appreciated..

Answer:safe mode win8 how??

Originally Posted by alpha001


hello guys,

I've just installed win 8 yesterday and I tried to open windows in safe mode..

I already tried pressing F8 but its is not working...

any comment and idea will be appreciated..



Have a look at these 2 tutorials :
Safe Mode - Start Windows 8 in
Safe Mode - Add to Windows Boot Manager in Windows 8

t-4-2

3 more replies
Relevance 70.93%

Hi I need some help to fix my Sons computer It's 3 years old:
Acer Aspire - M5640 Standard
Intel Core™ 2 Quad  CPU - Q8200 @ 2.33GHz
Ram 3.00 GB
Sys Type 32-bit Op Sys

--> Running Windows  Vista Home Premium > co PA 201. 101

I have started it in "Safe Mode" (and it is in that state now) and ran "Kaspersky Quick scan" NO threats were found?

Before starting in "Safe Mode" I started it (5) times with the "Windows has encountered.... ETC" Blue start-up page with White Writing" and then ran the Start up Repair Page' and this is the result. See Attachment(01)... your site won't let me add the 2 attachment? Error You are not permitted to upload this kind of File??
So I have to Paste it!

Windows cannot repair this computer automatically
Problem Signature
Problem event Name StartUp RepairV2
Program Signature 01 Auto Fallover
02 6.06000.16386.6.0.6001.18000
03====/ 6
04 ====/ 327685
05 ====/ Bad Driver
06 ====/ Bad driver
07 ======/ 0
08 =======/ 1
09 ----- system restore
10 ========== / 6.0.60000.2.0.02561
Diagnosis and Repair Details
Every Test Performed in the Start Up Repair Log was Completed successfully = Error code = 0x0
Root Cause Found
A recent Driver installation or upgrade may be preventing the system from starting
----------------------------------------------------------------------

And when it had had enough of that" this was the Log of all that the i... Read more

Answer:computer only starts in Safe Mode Cannot repair in Startup Repair

1) Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

2) You said you ran a Kaspersky "quick scan". Please run FULL system scans with BOTH Kaspersky and with MalwareBytes

12 more replies
Relevance 70.93%

Windows XP SP3 logon clicked on user name then a system error Isasse,exe not correct format did not have a initial MZ system then crashed and automatic reboot showing a BSOD STOP:C000021a (Fatal System Error) begin dump of memory . The windows subsystem processes has been terminated unexpectedly with a status of 0x0000005 (0x77f5178d) showing file corruptions before the windows logon screen and correction were made. Windows user logon screen showed clicked on user name Robert (Computer administrator) to login and computer started to repeatedly reboot after clicking on user name at windows logon screen. I changed the boot drive from Hard Disk to Windows XP CD installation disk to do a Windows XP repair install. During repair install was not prompted for a new user name and repair install went into loading windows successfully. Clicked on user name and computer started to repeatedly reboot. Logon in safe mode clicked on user error message: Windows cannot load the user profile, but has logged you on with the default profile for the system . The system has attempted to load or restore a file into the registry, the specified file is not in a registry file format.

Answer:How to repair a failed repair install logon in safe mode

Just to clarify current status: can you logon at all - safe-mode at least? Or is the system simply into boot-loop?

5 more replies
Relevance 70.93%

After a power outage 3 weeks ago I was having issues with the system going down at around 5 minutes and then less and less time after that. I was told it was a display issue and to uninstall and reinstall my display drivers. I uninstalled my drivers and it was still the same. I felt like it was temperature related. I found my graphics card (Radeon 5700) was dirty. I cleaned it and thought I was back in business. Everything was back to normal, all I needed to do was update my graphics drivers. Once that was done, my computer would no longer load past the Windows splash screen.

I used Puppy Linux on a flash drive and I have access to everything. I can use the internet and access all my files. This to me says that it is not a hardware issue.

The fact that when I try to go into safe mode it gets stuck for more than a day on classpnp.sys (when I finally give up). I understand that classpnp.sys has loaded but, there is something after that that the computer can't load. I have seen some people have atipcie.sys load after classpnp.sys and it makes sense to me that it would be a graphics driver that is causing the issue.

I need my Windows 7 up and running for school and work projects. Any ideas, thoughts, or help would be greatly appreciated.

Answer:Stuck on Windows splash screen, safe mode stuck on classpnp.sys

Hi ,
Follow this tutorial to run SFC /Scannow at boot.
SFC /SCANNOW : Run in Command Prompt at Boot
If you want to run the command from a USB drive follow this tutorial.
Boot Windows 7 System Repair Disc from USB Using Grub4Dos
And apply it to the first link instead of the ERD (Emergency Repair CD).

Generally a good tutorial to read.
Troubleshooting Windows 7 Failure to Boot

6 more replies
Relevance 70.52%

I tried using the driver CD to see if it will help with anything rebooting and I did some Express Test. It gave me this code:
 
Error Code:    650F:136C
Msg:    IDE device failed. Blank media or no media is present in optical drive. Test requires media with data (Resource CD, Installation CD).
 
Have no clue what it is. Ive done some reading on Mup.sys. It requires me to remove some 'USB card'. I dont really see any . Any advice would be appreciated or if you have anymore further queries let me know.

Answer:Stuck on Mup.sys (during safe mode) and stuck on Windows XP loading screen.

HI Jon,
Thats not  a error to worry about.
That error comes up when u run express test on the computer and the cd drive is empty.
Are we working on a notebook or a desktop.
And mup.sys is a system file .You can repiar mup.sys by following these steps.
1>Start the computer from the Windows Xp CD.2>At the Welcome to Setup screen, press R to repair. 3>At the C:\Windows prompt, type the following command, and then press ENTER: ren c:windows\system32\drivers\mup.sys mup.old4>At the C:\Windows prompt, type the following command, and then press ENTER:expand <cd-romdrive>:\i386\mup.sy_ c:\windows\system32\drivers\mup.sys5>After the file is successfully expanded, type exit, and then press ENTER to exit Recovery Console. 6>Restart the computer.
Best of Luck.

13 more replies
Relevance 70.11%

I am having some serious issues with laptop.  I am running windows 8.1.  Three days ago it was working perfectly.  Started up fine, ran fine, no problems.  Two days ago, I suddenly got an error on startup saying my computer needed to be repaired.  I did a refresh.  Afterwards, it started up okay, but some of the basic windows functions were not working correctly.  The start menu did not work, and the icons for the start menu, pc app store, and some others were the white paper icon.  Also, many of the apps would not work. I thought I could just update to windows 10 and solve everything, but I had to leave for work and shut my computer down.  Upon startup the next day, the same startup screen showed that my computer needed to be repaired, so I tried refreshing again, but this time, it failed.  It did not indicate why it failed.  Then I tried doing a system restore to the previous day, and that also failed.  I have quite a few documents on there I do not want to lose, so Im holding off on trying the factory reset. and now im stuck in this startup loop.   TL;DR Im stuck in a startup loop and none of the normal troubleshooting methods are helping.  Any suggestions?  

Answer:y50 cant do system restore, refresh, or boot in safe mode

Here are some pictures of the various errors: Message I get on startup: http://tinypic.com/r/30kce3s/8Troubleshooting Screen after boot fails: http://tinypic.com/r/28mny3b/8Refresh failure: http://tinypic.com/r/2rpfzmd/8System Restore failure: http://tinypic.com/r/2ebtxg1/8  Any help will be very much appreciated thanks!

7 more replies
Relevance 69.7%

Let me start from the beginning. A few weeks ago, I shut down my Windows 8.1 laptop by holding the power button. I know that's not the proper way, but I was in a rush. The next day, I turned on my laptop but instead of giving me the log-in screen like usual, after showing the Toshiba loading screen, it takes me to a black screen. A few seconds later, the screen darkens. There is no mouse. This has never happened before, and the only way to shut it down was to hold the power button. I tried again, and the same thing happened. I have not been able to fix it. I did read online that it might be a driver issue, so I tried to enter safe mode through that automatic system repair. However, this did not work, because I got the blue screen with the text:

Your PC ran into a problem and needs to restart...... blah blah

I have no intention of reinstalling my Windows 8.1. I've tried a lot of things:
I can't use system restore because I have it turned off (this was stupid of me)
I have tried waiting
I have tried cmd commands like bootrec /fixmbr and /fixboot

I am getting frustrated and have lost all hope that it can be fixed.

Is there anything I can do?
BTW, this laptop is ~4-5 years old.
I have a lot of files in there that I haven't backed up, and I don't want to lose them.
P.S.
If this is the wrong place to put this post I'm sorry. I couldn't decide where this belonged.

Oh, and I should add that if I let the power run out and plug it in and then turn it on, the same thing hap... Read more

More replies
Relevance 69.29%

Hello all
First time poster with problem after peforming sys restore on win7 pro 64bit.
Was troubleshooting a problem w/taskbar not staying hidden, tried to restore back 24hrs to when a java update occured. Restore seemed to proceed normally, but upon restart, it boots normally to just before the login screen would appear, then the screen goes black and all that is visible is the cursor , which I can still move.
But that's as far as it gets. Trying to boot in safe mode, or repair mode ends exact same way - can't boot in to try anything
Any ideas??

Answer:Black screen at boot with safe mode, system restore, or repair mode

no one has any suggestions? I also triedtoboot to my win7 dvd to see if I could attempt to repair but again, it only gets thru the windows bootscreen then goes black with only the mouse cursor showing as before.

9 more replies
Relevance 69.29%

Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
 
________________________________
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
 
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
_______________________________
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

Answer:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
 
Tried reseating the RAM, no luck...
 
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Picture:
http://imgur.com/qw4Sdml
 
Freezes right there after 15~20 seconds...

10 more replies
Relevance 68.88%

I am having an issue where my computer will start fine in normal mode, but if I try to go into safe mode, it goes into startup repair mode.

Windows 7 Home 64bit, Lenovo desktop. Webroot Secureanywhere.

A little bit of background: OPENVPN was giving me a lot of messages like, "TCP: connect to [AF_INET]109.73.164.47:443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive". Contacted my VPN provider regarding this, they questioned where that IP address was coming from because it was not theirs. The IP address is this message would sometimes change, but according to WHOIS all were registred to:

OrgName: RIPE Network Coordination Centre
OrgId: RIPE
Address: P.O. Box 10096
City: Amsterdam


I have no idea personally who this is. Ran the widely accepted malware scanners (Malwarebytes, Superantispyware, Rkill, Adwcleaner, Combofix "feel free to scold me...", and I think some rootkit scanners) found Somoto PUP, which I seem to have removed. OPENVPN ceased giving me the "system tried to join a drive" messages.

I want to run Malwarebytes in safe mode to make sure the infections are gone, but every time I F8 and select SAFE MODE or SAFE MODE WITH NETWORKING, the computer goes into STARTUP REPAIR mode. I have not selected the RESTORE option, but selecting the REPAIR option just results in the computer hanging and I have to force power off the computer.

Tried googling for this issue, but all I fi... Read more

Answer:Starts in normal mode but safe mode goes into startup repair...

Run the tool below

Farbar Recovery Scan Tool


64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file



   Note
The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt


Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

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Let me open by saying I'm too old to understand most of the jargon and directions found in a technical forum like this. I've been trying to fix this myself for about two weeks, and have made so many changes, I've probably made a complete hash of it.

The latest thing I did was to attempt a fresh install of Windows from a DVD. I had to format the C drive to have enough space for the installation, so I did. The installation seemed to running normally, so I took our dog for a walk. When I came back, there was this error message: "Installation was cancelled."

The details of the error message are as follows: "Windows cannot install required files. Make sure all files required for installation are available, and restate the installation. Error code: 0x80070070"

My fear is that my hard drive has failed. When it's trying to boot up, there's always a line that says something to the effect that no drives were found. However, when running GPart from a disc, it finds both C & D. I tried to use one of the GPart tools to repair C, but it didn't work. It said I need to "Run chkdsk /f, the reboot TWICE." I can't do that, because I can't get it to boot into a command prompt.

I think I already destroyed all of my data on D, where it was all stored, in trying to install Windows. At one point, it told me that Windows could not proceed with formatting if D was excluded, so I removed the exclusion. I think that was a bad mistake.

By the wa... Read more

Answer:Windows crashed. Now can't boot, even in repair mode or safe mode.

You did a few smart things. So do not despair.

As a first measure I would try to save as much of your data as possible. Since you have the Xubuntu disc, try that.

Then you really should run the chkdsk /f. If you load your installation disk and go to "Repair this Computer" (or something like that), there should be a Command Prompt.

If that is all done, try to reinstall again and come back to let us know how you are doing.

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i can't seem to find the problem , can someone help me fix this issue ?
here's my old lappy spec
compaq presario cq56
amd v140 processor 2.30ghz
2gb ram
64 bit
win 7 home premium

Answer:laptop random white screen normal mode sometimes stuck , but working normally at safe mode..

Reinstall graphics card drivers

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Last known good configuration.
Toshiba Satellite a505 starts up with no weird noises but everything I do ends up with black screen with safe mode white cursor.
I can get to F12 blue screen mode but not sure where to go from there.

You guys think this is virus related or broken HDD?

Any help would be greatly appreciated. Like a total yoyo, I have pics and vids from every camera and cell phone I've ever had on this laptop.
Thanks guys
 

Answer:win 7 won't boot. won't load repair mode, safe mode, or

Can you make a bootable CD and check hardware?
http://www.majorgeeks.com/mg/getmirror/ultimate_boot_cd_(ubcd),3.html

Or a bootable USB.
can you F2 to the BIOS?
Do you have another HDD you can install?
We need to know a little more to suggest more.
 

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I've had this computer less than a week. It tried to do an update and keeps getting stuck at 12%. Researching online, I've found ways to put it into safe mode but none work. Please help.

Answer:Stuck in Update mode, unable to get into safe mode

Same problem here... Help!

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Hello Guys, Am using windows XP on my notebook and while going to the Safe Mode i'd realised that i wasn't getting thru. At one of the forums it was posted that Safe Mode could also be accessed by "run<msconfig<BOOTINI". After checking on /SAFEBOOT, my system restarted and now i couldn't even access to the Normal Mode. I Have tried all the options but am stuck on a Black and White Sceen with the options of SafeMode/SafeMode with Networking/Normal Mode and Last Known Configuration....

Is there any way i could get rid of that problem without reinstalling my system?

Answer:Can't go to either the Normal mode or safe mode, am stuck in the middle

Hi Faisal ,


Shut Down Ur Nb .
Unplug The Ac Adapter.
Remover The Battery .
Reseat The Ram And The Hdd
Restart The Nb .

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So I was having a problem with my laptop stuck in a "Diagnosing Your PC" loop and then it would say, "Bad_system_config_info", and start the loop over again.

So I booted from a Windows 10 USB to repair/reset it with the "Keep My Files" option. Since then, it's just been stuck on a blank blue screen for the last 20 minutes.
Is this part of the reset process or did something go wrong?

Answer:Windows 10 reset from repair USB stuck on blank blue screen

After over an hour of the blank screen, now it says, "Reset this PC" with "Getting things ready" under it. Been like that for 30 minutes.

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I recently replaced the motherboard on my computer. I replaced the Asus M4A785-m with an Asus M4A785TD-M EVO. It worked initially. Then I rebooted it twice in succession. Windows wanted to do the "repair itself" routine. I allowed it (my bad: I allowed Windows to "restore to previous configuration" - which was the old motherboard settings). Now, no matter what I do, it takes me to the "Windows failed to start. A recent hardware or software change..." I only have 2 choices: Start normally, or go into repair mode.

It will always come back to this screen.
If I start Windows normally, go back to motherboard splash screen and boot from scratch. Then it will come back to this screen.
If I allow repair, it will try, and then give up and shut down.
If I attempt safe mode, it will start to reboot, go back to the motherboard splash screen, and come back to the "Windows failed to start...."

What I have tried:
1. Did a chkdsk /r - after 3 hours - disk OK
2. Booted up with AVG restore disk - but can't connect to internet (but did get rid of 13 threats)
3. Booted up with Avira Rescue System - attempted repairs, but got message from Avira "Internal problem detected", I tried to send it back to Avira, then "Could not determine the package or source package name"

The hardware seems OK - I've replaced the Win 7 HD with a Ubuntu 14.04 HD. No problems.

I'm running out of ideas. Thanks in advance for any help ... Read more

Answer:Boot always into repair mode - Can't get safe mode

First thing first, there has been a problem with AVG recently. So, try uninstalling it (if you have it)Windows 7 stuck on "starting windows" screen, there is a method to uninstall when safe mode doesn't boot

Then if you still have a problem see if this will help you (your two motherboards are similar but can never know): Make Windows 7 bootable after motherboard swap

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I reset my computer it got to 64% done then the screen went wack and it shut off it restarted went to the 64% then almost instantly it restarted again and its been doing this over and over again.

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My HP Pavillion g6 windows 10 laptop was left on the other day while i was out , i thought i closed the lid but due to a faulty hunge it stayed open and may have overheated laying on my bed.
Upon coming home i noticed it was still on and i just shut it down and unplugged it.

This morning i tried booting it up and the screen comes in flashes the HP automatice repair mode loading screen then goes to a powerd on screen and flashes what look like a options box and then goes away, now i am left with a powered on screen and a cursor i can move around but nothing esle and idk what to do can someone help me please.

No i do not own any windows disc i bought the laptop supposedly new online about a year ago and i do not have another computer jn my hoise and i use this laptio for work.
 

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Greetings - super frustrated here. . .

I am stuck in a Windows 10 repair mode loop. I can boot to the command prompt and but not to the OS. I tried command prompt commands to repair the drive with no luck, right back to the repair loop. I tried the entire suite of Startup Settings from the Advanced Repair menu with the same results. I don't have any restore points and none of the other options work. So . . . .

What are my options? I am running the update of Windows 10 that was forced on me. Can I download an ISO, burn it to disc, and then do a repair from that? I will of course investigate that myself, but can anyone assist if indeed that is the best solution? Are there any 3rd party utilities for solving this problem?

My setup is:

Fully patched Windows 10
i5 4670K
GTX 1060 6 Gig
ASROCK h81m-VG4 mobo
8 Megs of Ram

Thanks for any help.
 

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Question: stuck in safe mode

I have been using my fingerprint (ever since i upgraded to windows10) to login to my laptop as i have forgotten my password. Recently when i dowloaded a software my system rebooted in safe mode. I am now unable to login as the finger print sotware is not accessible. I am unable to get back to normal mode. pls help.

Answer:stuck in safe mode

Hello in distress, and welcome to Ten Forums.

You should be able to use OPTION THREE in a command prompt at boot to boot back to normal mode.

https://www.tenforums.com/tutorials/2...a.html#option3

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HI, I HAD A PROBLEM WITH MY SATELLITE MODEM, SO WHILE SAT SUPPORT WAS "HELPING", WHEN I TRIED TO EXIT SAFE MODE w/NETWORKING, WHEN I RESTARTED, I'M STILL IN SAFE MODE? WHAT THE?:confused
 

Answer:Stuck in safe mode xp...help!

WHY ARE WE YELLING?
After the name of the company shows up, press F8. Then select normal.
 

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So, it was probably not the smartest idea, but I decided to go into Minimal(Alternateshell) safeboot. And I have no clue as to how to use command prompt. Does anyone know how I can get out? Please, make my weekend better!

Answer:Stuck in Safe Mode!

in msconfig click on the boot ini tab and check the safe boot is unticked

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Hi.
Well earlier I was looking on this site to fix my dvd/cd-rom drive problem and seen a result that sounded easy for a person who knows little about computers. where you use the notepad and make it fixcd.reg but i did it. then i restarted my computer and now i'm stuck in safe mode. I can't get out. I restored my computer from a time before i used the technique fixcd.reg. i just want out of safe mode. im trying to set my printer up for college which starts next monday and if anybody can help me before i have to go spend money to get it fixed would be soooo helpful and maybe solve my cd/dvd rom drive problem too. well lets just fix safe mode first. thanks in advance.
Sasha
 

Answer:HELP?!?! I'm stuck in Safe Mode

Have you tried this? Last known configuration.
1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Click the Start button , click the arrow next to the Lock button , and then click Restart.

2. Do one of the following:

If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.
3. On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.

4. If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press ENTER. Windows will then resume starting normally.
 

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Question: Stuck in Safe Mode

My computer flipped over to safe mode, now I cant get it out. I have run my scans, deleted viruses and it still wont go back...Now what?

Answer:Stuck in Safe Mode

So every time you boot it will start in Safe Mode?
Could be your boot.ini file. To view your boot.ini file go Start>Run and type msconfig into the box and hit enter. Select the Boot tab and see if the /safemode box is checked.

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Question: Stuck in Safe Mode

Hi, I have a problem created by myself that made me stuck in safe mode. Long story short, i ran msconfig and set it to safe mode and it bsod loop boots while in SF. If I can just somehow reset the bootmgr or find a way to open msconfig through the recovery console, i can fix the rest. Can somebody please help me

Answer:Stuck in Safe Mode

Hi,
 
From the Windows 7 Recovery Console type:

bcdedit {default} /deletevalue safeboot
The command result must be "The operation completed successfully". Exist the Recovery Console to restart the computer, it should start in normal mode now.

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Question: Stuck in Safe Mode

Hey gang, a friend went into "Safe Mode" and now he can't get out, guess his password isn't working !! Tell me how to help him get out, looked all over & i find no solution ! This was his message to me




Rebooted in safe mode no network and now I can't login to Microsoft start-up login!



Help me Help him ??

Chuck

Answer:Stuck in Safe Mode

Hello Chuck,

He should be able to use one of the options in the tutorial below to start Windows back in normal mode.

https://www.tenforums.com/tutorials/2...dows-10-a.html

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Question: Stuck In Safe Mode

Hi, Can anyone help me please, I have installed XP windows disc on my pc to recover from WININET error but although I have the use of my pc back It is stuck on Safe Mode - anyone know how to get out of it please..... Thanks
 

Answer:Stuck In Safe Mode

do you mean, every time you start your computer, it boots into safe mode?

remove the '/safeboot' flag from your boot.ini

start > run > type: MSCONFIG and click OK, click the BOOT.INI tap and clear the box that reads /SAFEBOOT
 

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Question: Stuck In Safe Mode

The first method that should be used if at all possible is below! Make sure you really try the F8 method first because it is less problematic. Using MSconfig (discussed later) can sometimes result in you getting stuck in safe mode. This may happen due to malware, or do to other problems with your OS!
Restart the computer.
When you see the black-and-white Starting Windows bar at the bottom of the screen, start tapping the F8 key.
When you get to the boot menu, use the arrow keys to select Safe mode or Safe Mode with Networking depending on the procedure you are following an also what your OS and PC configuration allow.
Then Press Enter.
The computer restarts in Safe mode. This can take several minutes.
If you cannot use the above Preferred Method you can use the below MSconfig method with Windows 98, Me, and XP (Windows 2000 users must use the F8 method - keep trying until you get it.

See Symantec's Starting Your PC in Safe Mode

------------------------------------------------------------------------
Trying to get rid of some malware.
Trying to get into safe mode but PC wouldn't boot completly into safe mode, got the 4 safe mode up in the corners then wouldn't go any further
Changed the boot.ini as suggested in "Symantec's Starting Your PC in Safe Mode" to load into safe mode, guess what it didn't load all the way now i'm stuck in semi safe mode
Tried to get back into windows using normal mode but keeps going into semi s... Read more

Answer:Stuck In Safe Mode

Welcome to Majrogeeks!

What Windows OS are you using and do you have a bootable CD for your OS?

Try the below in the meantime.

In Safe Mode if you hit CTRL-SHIFT-ESC, does Task Manager appear? If so, click File, New Task (Run...) and enter cmd and click OK.

Note: Use cmd for Windows 2K or XP. Use command for all other OS!

Does this open a command prompt window? If so, enter the below commands.

cd c:\
attrib -r -s -h boot.ini
edit boot.ini

If the boot.ini file appears in an editor window, locate the text saying /SAFEBOOT and delete it. Only delete that text and nothing else. Then save the file and reboot!

Any luck?
 

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Relevance 65.19%

Hello,
My XP SP2 is stuck in Safe Mode. When I use Msconfig , uncheck the save mode + apply , it seams OK. When I "check" normal boot and apply it seams OK BUT if I control the settings it is again in Safe mode and of course when I boot I am again in Safe Mode .
I only find a "boot.ini.backup" file and the contents is :
";
;Warning: Boot.ini is used on Windows XP and earlier operating systems.
;Warning: Use BCDEDIT.exe to modify Windows Vista boot options.
;
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /FASTDETECT /NOEXECUTE=OPTIN /safeboot:minimal"

Where is the boot.ini file?

How to solve?
Thanks in advance

Answer:Xp Stuck In Safe Mode

boot.ini is in the root of your hard drive, usually C:\Remove the /safeboot:minimal part so it's:[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /FASTDETECT /NOEXECUTE=OPTINSave as boot.ini and replace original.

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Question: stuck in Safe Mode

I have a Dell PC
Pent III 450 MHz
512 RAM
XP Home Edition SP2

This started with a Browser Hijack and an alternating Yellow question mark and a blue circle with a yellow X in my system tray. From this I get a yellow ballon telling me a bout spyware activity and click this baloon to download all available antispyware etc.

I started running the READ &RUN ME FIRST and when i got to the reboot in safe mode with networking I found that I am stuck in Safe Mode. I have tried several times to reboot in normal mode with no success.

Any help would be appreciated.

-rich:
 

Answer:stuck in Safe Mode

HI

Goto Start > Run and type msconfig > hit enter or OK

Then when the msconfig box comes up, click the General tab and choose Normal Startup > apply and reboot

If that doesnt work... go back into msconfig and choose the BOOT INI tab and untick Safeboot > apply and reboot
 

2 more replies
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Question: stuck in safe mode

I have tried to uncheck the safe mode boot, it keeps coming back every time I reboot the computer.  How do I make it stop?
using: Windows 8.1.
Help!!!!!!
thank you

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Hi
When Trying to Reboot my PC in Safe Mode to remove Some Spyware, The Computer Managed to get Iself in an Endless Cycle of Restarting Everythime I get to the Windows XP Boot Screen. As It didn't seem to want to work anytime in the Near Future, I decided that a Fresh Installation of XP was required. I Overwrote the Orginial Copy of XP and Restarted my Computer to Continue Setup. The Computer Started as Normal, but when I got past the Boot Screen, The Compyter had Started in Safe Mode and I got a Message along the Lines of "Setup cannot Continue in Safe Mode Setup will now Restart. I restarted the PC and Got the Same Message. When Pressing F8 I get a list made up of my Hard Drive, My CD Drive and my Floppy Drive and No Option to Leave Safe Mode. Can Anyone Help Me? If I Reformat the Computer I will Lose a Lot, as I wasn't expecting it to Die on me Like that, and I didn't Back up.
Thanks in Advance.
Ruppet

P.S Dunno if this has anything to do with it, but I had Vista Transformation Pack 6.0 Installed, Which Modifys Various System Files.
 

Answer:XP Stuck in Safe Mode

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I've found a backdoor virus on my computer, I have tried to get rid of it using symantec, but it told me that it couldn't delete the files because it would cause windows to work incorrectly. I have read up on this and understand that this is part of how the virus works, so i tried running the computer in safe mode by pressing F8 during start up, i managed to get into safe mode, but i couldnt log in, i cant log in with my normal user name and password and i cant log in with just "administrator" either. So i went to the symantec website and looked at how to get on safe mode, it told me to go to run: msconfig, and check the box SAFEBOOT. I did that, and managed to get back into safe mode. Now I'm stuck, i cant get in because the password wont work, and everytime i reboot it goes to safe mode! I've tried doing f8 and starting windows normall, but no, back to safe mode, then i tried going to f8 and using the last working setting and that takes me into safe mode as well. PLEASE HELP ME! Im sooooo stuck!

Answer:Stuck on safe mode but cant log in

Are you able to boot into Safemode with the Command Line enabled?.. If so, you can try and reset your regular user account/and or the administrator account password by typing " net user [your user name here] then password here ", without the quotes and brackets. To reset the admin account you would do the same thing but with " net user administrator [new password here] ", again, without the quotes and brackets. And if that works, I would then reboot into safe mode again and and use the Norton uninstaller found here http://service1.symantec.com/suppor... , then I would download Hitman Pro 3.5. found here http://download.cnet.com/Hitman-Pro...and do a scan to see what it finds.

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Question: Stuck in Safe Mode

Having a problem with computer stuck in safe mode. I have tried restoring but it does not help. I have not tried to install anything new recently. Also my computer runs very slow. Can anyone help.
 

Answer:Stuck in Safe Mode

hiya,try this while in Safe mode go to> Start> Run,and type "msconfig" click OK. put a tick in
the box before Normal Startup, click Apply and OK. Restart your computer.
 

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Question: Stuck in Safe Mode

A couple of days ago I re-started by PC and got this Blue Screen of Death;

Bad Pool Caller

Stop: 0x000000c2 (0x00000007, 0x00000cd4,0x15FFF87D, 0xB024B713)

m_hook.sys - Address B024B713

base at B02413000, date stamp 45a4e3d8

This happen a couple of times, and each time the pc went into Windows normally, it lasted five minutes and then went into the above again.

Since then, I've only been able to work in Safe Mode with networking.

I've run all the tests for viruses, worms etc listed in some of the threads on this site, and everything is coming up clean.

I'm on Windows XP Media with SP2

Any help would be appreciated. Of course, if there's anymore information you require, please let me know, but be aware, I really do have limited knowledge on pretty much anything to do with pc's (I acknowledge there is a thing called 'the registry', but don't what it does or where it is.....thats how basic I am).
 

Answer:Stuck in Safe Mode

Greetings, and welcome to Majorgeeks. I HIGHLY recommend ye read:

READ & RUN ME FIRST Before Asking for Support
NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

I do know ye ran some basic scans for malware and such, but doing a quick google on m_hook.sys points to malware.

Anyway, then post here:

Malware Removal

At least this way, ye can get a clean bill of health, then if ye are clean, come back here and we can help ye out.
 

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Question: stuck in safe mode

hello my friends has windows 2000 me.has been locked in safe mode keeps rebooting to the safe mode.when i first tryed the mouse won;t work so installed new one works fine,but still in safe mode.has old gateway desk top,with 128mg ram,20gb hard drive.what to do,
thanks
 

Answer:stuck in safe mode

Start
RUN:
msconfig
Select the BOOT.INI tab and make sure /SAFEBOOT is not checked, then reboot
 

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Hi this is a copy my my hjt log...im currently stuck in safe mode. When I try to boot in normal my computer freeze..and it keeps asking for c:/programfiles/commonfile/microsoft share web folders/ibm00013.exe. Also the DOS command opens and something tries to write to it. I've used spybot over 10 times..and it keeps finding and deleting: win32.Qoologic, webhancer, virtumonde, windows security center.taskmanger, torpig, spysheriff, smitfraudC., Smitfrau-C toolbar 808, asta killer, 7fasst, coolwww search, cimuz, Pacimedia.I've tried avg, panda..once i bought the 6 month subsription panda wouldnt open on my pc. When I try to upload norton..the computer freezes and restart. I've been at this for a full day now. Somehow my outlook express was wiped out and email info..such as port number etc..windows taskmanager was disabled also. Please help me. Logfile of HijackThis v1.99.1Scan saved at 2:38:09 AM, on 10/31/2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\explorer.exeC:\Program Files\Internet Explorer\iexplore.exeC:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exeC:\Program Files\HijackThi... Read more

Answer:Im Stuck In Safe Mode

updated log:Logfile of HijackThis v1.99.1Scan saved at 9:16:05 AM, on 10/31/2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\explorer.exeC:\Program Files\Internet Explorer\iexplore.exeC:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfmR1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.rr.com/flash/index.cfmR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: Shell=explorer.exe O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocxO3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_4.dllO3 - Toolbar: Norton AntiV... Read more

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Question: Safe Mode Stuck

I had a power cut i turned on the computer and it goes into safe mode, if i click on any of the options it reboots back to the safe mode screeen and wont start. when i click normal mode it reboots and for a second there is a error message but its 2 fast to read anyone help im told to re-install win xp home but dont want to lose all my stuff any one help me please
__________________

Answer:Safe Mode Stuck

Sounds like you want to do a repair install. Such leaves data files and program files intact, while requiring reinstallation of all XP critical updates issued since SP2 (assuming that the CD used for the repair install does have SP2 included).How to perform a repair installation of Windows XP if Internet Explorer 7 is installed - http://support.microsoft.com/?kbid=917964 10 things you can do when Windows XP won't boot - http://articles.techrepublic.com.com/5100-10877-6031733.html Louis

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Question: Stuck in safe mode

I recently moved my computer to another room and when I hooked it all up again, the monitor will not come on.  It shows a black screen and when I push one of the three buttons on the front of the monitor it says ----- in safe mode push any key or move mouse, but when I do this nothing happens.  It was fine when I turned it off and moved it.  Please help

Answer:Stuck in safe mode

Are monitor lights on?Are computer light on? Can you hear hard drive, fans spinning?

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Question: Stuck in Safe Mode

I have been trying to reinstall Windows XP on a Dell Inspiron 5100 laptop. I was working under Safe Mode per someone's instruction's I have found out knows less than myself. I put the Windows XP disk in and it went through everything just fine. Now I am getting an error message saying " Windows XP cannot run under Safemode. Setup will restart now." the only option is to say okay. However I am in a loop right now. I say okay and it restarts itself and comes right back to that prompt.

I have gifted this laptop to a special needs young lady and so I desperately need help in getting it back and up running for her for summer school. Any help with be met with gratitude.

Thank you very much.
 

Answer:Stuck in Safe Mode

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I went into safe mode to clean up the Spy Axe malaware. Now. I can't get out of safe mode. I've tried using all the options on the F8 screen but nothing works! System resore doesn't work either. So I'm stuck with Safe Mode (without networking). Please help!

Thanks,
Mike

Answer:Stuck in Safe Mode! Please Help!

check in msconfig that the box for safe mode is unticked

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Question: stuck in safe mode

I am stuck in safe mode, when I reboot, it goes back into safe mode. I am running Windows XP, and this computer is about 7 years old. No virus's that I know of I ran a scan the other day, everything is clear. I just do not understand why I can't get out of safe mode. Thanks in advance for your help!My answer is probably somewhere in the help forum, but i looked in the basic troubleshooting, I came across how to get out of safe mode, it told me to go to this other area to look, when I got there I didn't understand what to look at, I looked at Windows XP troubleshooting, tried some other links there as well, I can't find it, because I didn't see any key words about being stuck in safe mode or how to get out after that.  Thanks again, I hate to make you repeat something that has to be there, it seems like a common problem that could happen. I am just stuck in safe mode. ahhhh....lolTrisse

Answer:stuck in safe mode

Do you get any error messages?

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Question: Stuck in Safe Mode

Whenever I restart my computer, it boots up in "safe mode" and I cant get out of it. It was working fine earlier, then I restarted it and it came up in safe mode. Does anyone know how I can get out and reboot normally? Windows 2000

Thanks.
 

Answer:Stuck in Safe Mode

Does it tell you it is in "Safe Mode" or does it just "look" like it? If the latter, you are probably not in Safe Mode at all, but have lost your Display adapter configuration and are looking at a Safe Mode like VGA screen.

It's tough to troubleshoot problems like that in Win2k because it has no native startup manager. However XPs "msconfig" will work in 2k and you can get the files for it here:

http://www2.whidbey.net/djdenham/Msconfig.htm

This is what "clean boot" troubleshooting is WITHOUT msconfig:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;281770

With (XP):

http://support.microsoft.com/default.aspx?scid=kb;EN-US;310353

As far as I know the functionality will be identical if you install msconfig to 2k.

Try disabling the "startup group" first and see if that allows you to boot normal.

You can also hide microsoft services and disable non microsoft ones.

If no luck you have to go to the device manager and disable things like sound and network cards.
 

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Question: Stuck in safe mode

I have a malware issue on a computer. I was in the process of fixing it when I tried to restart the computer in safe mode. The typical press F8 at the beginning of bootup did not work so I went to msconfig and told it to boot in safe mode. When I restarted, it did go into safe mode like I had hoped. However, I was not thinking ahead very far. This computer is connected to a domain so the user name and password I was using was from the network active directory. When going into safemode, obviously that will not get me logged in to the computer. The problem is that I did not load the OS originally and never logged in locally so I do not know a user name or password to allow me to log in. So now I am stuck with the computer booting in safe mode and no way to change it. Do you know of any ways to get past this? Please HELP.
 

Answer:Stuck in safe mode

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Question: Stuck in Safe Mode

Hi,
Windows 10 14393.953 Pro
Stuck in Safe Mode.
My computer suddenly restarted, and when I got o MSCONFIG and change from Selective startup to Normal, and press Apply, it goes back to Selective Startup.
In Boot tab, it's for some reason set to Safe Mode with Networking, when I uncheck that and press apple, it rechecks itself. And stays in Safe mode.
Any ideas?

Answer:Stuck in Safe Mode

Hi, given that it suddenly restarted and won't boot normally, let's first check your disk.

If you can, download Crystal Diskinfo on another PC (free, incl. portable) to check SMART params. Easy to find. Put it on a flash drive or CD etc, and plug it in/insert it, and run it.

You will get a quick Good/caution/bad display.

If that's ok, you could try using a restore point. Shift left click restart, and navigate through Troubleshooting to System Restore.

(Only valid if you turned System restore on at some point and have a usable restore point).

Otherwise, you will need to boot from a suitable boot disk (e.g. Kyhi's at the top of the Software and Apps section) for a familiar Win 10 environment, or a Win 10 bootable medium to a command prompt and restore the backup copy of the registry.

Do you have any form of recovery disk or disk image that you have previously created?

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Question: Stuck in Safe mode

Hi,
First time poster here.
I've got an HP xw8600 workstation that will only boot in safemode. It's running Win 7 pro. In Firefox I was trying to access my mail account in yahoo but was redirected to neo. something or other page. I went into safemode and ran mbam and microsoft essentials but they both came up with nothing. I've read through the safe mode article here and tried booting with F8 and msconfig options. Still comes up in safe mode. I will await advice before trying anything else.
 
Thanks,
 
Tim
I should add that this is 64 bit edition.
 
Thanks,
 
Tim

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Hi all, have been trying to9 get rid of spyaxe and spyware striker on my laptop.Following one set of instructions Iwas trying to get into safe mode- using f8 did not work , so i tried using system configuration utility ( folowing guidelines in tutorials) - the computer did not go into safe mode and now is stuck just rebooting to choices but not actually boot computer up.Now I can't get to start menu/desktop anything to try anything else! can any one help!
many thanks, chongie

Answer:Stuck In Trying To Get Into Safe Mode

Hello Chongie;

Try this > Start > Run > type: msconfig > hit enter.

Click on the BOOT.INI Tab... If their is a check mark in Boot Options in SAFE/BOOT... Uncheck

See if this fixes the problem.

Winnipeg

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Question: Stuck in Safe Mode

hi
i recently downloaded AVG anti virus. I scanned my computer and found 20 viruses. 2 weeks later I then put my computer in safe mode and found 900 infected files. (ares) i then deleted 2 folders manually by the name of TOOLBAR and 180 Solutions. Now i cannot get my computer to boot normally. everytime i select start windows normally. it leads me back to the page where i select safe mode or normal mode. please help.

thank you

Answer:Stuck in Safe Mode

try last known good configuration i don't think it will work but worth a try
next
in the run box type
sfc /scannow
and press enter

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Question: Stuck In Safe Mode

Hi;

I was having problems with Windows XP Pro. Had difficulity, getting into safe mode, but finally got into sm. Once I got into safe mode I was unabl to do anything, reboots back into safe mode, ran the repair on XP cd install, when completed it seems to boot up fine, but when it completes, it is in safe mode with no ability do do anything once I am in sm.

Any suggestions would appreciated, I really don't want to lose what is contained on the hard drive.

Thank You :-o,
 

Answer:Stuck In Safe Mode

Welcome to MGs Sparky747, I'm not sure if this will work in your case but it did work for me on a pc I was working on got stuck in Safe Mode. Go into the BIOS and go to Load Default Setting and click yes then save the settings.
 

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Question: Stuck in Safe Mode

my computer is stuck on safe mode how do i get out of it,. i just hooked up my new computer
 

Answer:Stuck in Safe Mode

A description of your computer and its Windows operating system would be helpful.

Is this a newly-bought or newly-built computer?

---------------------------------------------------------------
 

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Question: Stuck in SAFE mode

I was working with a tech from Microsoft a few weeks ago and he set up boot options to always be in SAFE mode, but my phone timed out before he could tell me how to get our of SAFE mode! Can you tell me how to alter the BOOT options so Windows will come
up normally?

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My sons PC with ME operating system won't boot up properly. When starting in safe mode it freezes and under the task manager nothing is running. Is this caused by a virus or a hardware problem.?I can reload ME but he will lose all his data - he has a lot of music stored.Is there any way to get at the data before reloading? or should we cut our losses and try to resore.?

Answer:ME stuck in safe mode

If it were me and the music collection meant an awful lot, I would hop down to PC world and buy the cheapest new hard drive I could find. Install it as master, install Win ME on the new drive, load up the free version of AVG, install the old drive as slave and transfer over the required files. Sledgehammer to crack a nut? maybe, but it will work.

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Question: Stuck in Safe Mode

My computer is only able to start in Safe Mode. If I try using my computer in the Normal Mode, my screen goes blank and nothing else happens. My computer's operating system is Windows XP.

If anyone can give me advice on how to use my computer in the
Normal Mode again, I'd really appreciate it.
 

Answer:Stuck in Safe Mode

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I am stuck in safe mode and have tried everything that the WIndows Vista Help and Support section recommends: F8 (normal mode, safe mode with netwroking etc), I have scanned and checked for virus, everything! Very frustrated, my husband thinks it could have happened after her tried to install something but he is not sure, I am pretty sure that whatever it was he tried to install was what did it as my son and I had not used the computer the day it got stuck in safe mode. He is not sure the name of what it was either.
What else can I try?

Answer:Stuck in Safe Mode and I have tried everything!

I'm not 100% sure on this 1 but a little research found me this

while you're booted in safe mode, bring up the task manager (ctrl+alt+del)
select file->new task (run) and type in
msconfig
check normal mode and OK. restart the PC

I have attached the config screen from my system for you to see(i did not do this in safe mode)

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Question: stuck in Safe Mode

About a week ago no matter what site I tried to go to I got a message telling me that there was suspicious activity on my browser and to call this 800 number. When I did they said they were microsoft and told me my system had been compromised and tried to sell me protection. I declined. My system has been stuck in safe mode ever since. Whenever it restarts it's in safe mode. I get a window that asks me if I want to start in safe mode or do a system restore. The system restore has failed everytime.( 3 or 4 times). I guess I'm not suppose to ask you guys for help with xp anymore but I can't afford to upgrade right now.Can you help me get out of safe mode?

Thank you.

Answer:stuck in Safe Mode

You can ask to help with XP forever. We do not have a time limit on retired Microsoft OS's.
You are infected with a Virus. Microsoft does not offer an 800 # nor do they sell Protection.
Please click on the link in my signature for Virus/Malware Help and do those things in Safe Mode with Networking and then post the results to that section of the Forum. While waiting for the Security forum to respond, please download ADWCleaner and run that. It will remove all unwanted toolbars and redirects. Then follow up with the security forum.

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Question: Stuck in Safe Mode

After cleaning viruses and malware from a Dell Inspiron 546 320GB HD, 3.25Ghz AMD RAM, still was getting an error message re: NT AUTHORITY/ I . . . . (can't remember the other word, started with an "I"), then a pop-up came up saying machine was going to shut down in 60 seconds . . . tried to get into Safe Mode, but it wouldn't go in . . . we went to MSconfig to set it (WRONG, WRONG,WRONG we found out!). Now we can't get out of Safe Mode. Can someone please help us?Ray and Barb

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Question: Stuck in safe mode

Hi- I made a terrible mistake & I need help. I tried to force safemode through msconfig because a virus was preventing me from starting in safemode...and well, that didnt work out... I've tried a full repair installation, recovery console, rebuild, fastdetect, etc. etc., nothing works Please help me undo this horror...

Answer:Stuck in safe mode

Reinstall os, u can back up the files by using live linux disc (linux puppy seamonkey) etc.

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Question: Stuck in safe mode

I am having trouble with a friends pc, it will only start in safe mode, but without any icons or start button, task bar, etc, just a grey background.
When I restart, it goes to an options list, 1 Normal 2 Bootlog 3 Safe Mode 4 Step by step, selecting any of the options just brings the same result mentioned above.
I need to try and recover out of this and save important data before I reload windows, (Me)
 

Answer:Stuck in safe mode

Hi, and welcome to tsg - please post a "bump" here if you still have a problem with your PC
 

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Question: Stuck in Safe Mode

I have a Dell Dimension 8100 with Windows Me pre-installed. I do have the original restore disk.

I don't have system restore currently available.

Everything was fine when I turned off a few night ago, but when I booted back up, it's boots up in safe mode only. I tried hitting F8 and tried Normal, Boot Log, and step by step confirmation, but it still keeps on starting in safe mode. Also, in safe mode, my mouse will not work.

I ran check disk, with automatically fix errors, and shut down in normal mode, but it still keeps coming up in safe mode.

I have AntVir Anti VIrus, and Zone Alarm Free Firewall.

Is there a way to boot from the original disk, and repair the windows system without restoring the entire drive.

Help is needed urgently, because I have a couple websites to update.

Thanks

The Gambling Cowboy

URL removed. They are not allowed in signatures for a reason. Repeat offenses will result in a ban.
 

Answer:Stuck in Safe Mode

Have you tried going to Run..
type in msconfig
click on the boot tab
unclick safe boot.

just a shot in the dark
 

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Question: stuck in safe mode

ok I was told to run dds and gmer rootkit detector and post the results here. (I think).
DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.21.2
Run by HP_Administrator at 21:13:36 on 2014-05-16
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.515 [GMT -7:00]
.
AV: AVG Internet Security 2013 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
FW: Norton Internet Worm Protection *Disabled*
FW: AVG Internet Security 2013 *Enabled*
.
============== Running Processes ================
.
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
BHO: AcroIEHlprObj Class: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO... Read more

Answer:stuck in safe mode

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

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------------------------------------------------------

It appears you didn't attach the second dds log, Attach.txt, to your last post.

It should be on your desktop. Please attach the log to your next reply. Alternately...

Press the Windows "logo" key and "R" key then copy/paste the following into the Run box and click OK:

%temp%\attach.txt

A text file should open. Save it to your desktop then attach that file to your next reply.

------------------------------------------------------

It also appears you zipped up and attached gmer.exe, instead of the log it made.

Please attach the gmer log to your next reply.

------------------------------------------------------

I also need to see the AdwCleaner log. It will be found at C:\AdwCleaner\AdwCleaner[R#].txt

Please copy/paste the log in your next reply.

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