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My laptop randomly shuts off without warning

Question: My laptop randomly shuts off without warning

My laptop is a Sony Vaio this is the model ->VPCF116FX.
Lately i've been gaming heavily on it, and its my first time leaving it on over night. Now the first thing you guys might think is that its an overheating problem, I can assure you its not as I tested it while monitoring my core's temperatures. 2 different tests, the one without a coolant the laptop peaked at a blistering 95c, like I said it shuts down randomly I can leave it on overnight without a coolant and then when I play for like 1 hour it can shut off. The fastest it shut off before was 3 minutes right after running the game I play. (It only shuts down while playing a game known as Aika) I doubt its also the games problem as how can a game shut off a laptop/pc. Anyways, the test with the coolant, the temperature is at a stable 65-68c, and it still randomly shuts off it could shutoff within 5 minutes, or 10 hours. (of playing a game, never witnessed it shutdown without playing yet)

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Preferred Solution: My laptop randomly shuts off without warning

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Answer: My laptop randomly shuts off without warning

Take it apart and clean the dust out 95c without cooling pad is way too much...

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I have a 2year old hp Envy 15-j which keep randomly shutting down without warning. It may stay on for a minute or maybe 15-20 but then shuts down without warning. I can hear something running and wondered if it could be the fan and it shuts down due to overheating. Could anyone please help as it has hardly been used. Thank you

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OS Version: Microsoft Windows 7 Home Premium, 64 bit, Toshiba Satellite A665 series
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3890 Mb
Graphics Card: Intel(R) HD Graphics, 1721 Mb
Hard Drives: C: Total - 463566 MB, Free - 282592 MB;
Motherboard: TOSHIBA, NWQAA
Antivirus: Microsoft Security Essentials, Frontier Secure, Malwarebytes Anti-Malware

Problem
So my computer keeps shutting down. I just bought a replacement battery for my computer so I don't think it's a battery issue. I read some previous posts abut Windows 7 not reading their battery status correctly and shutting off the computer with a 50% battery message. However, If my computer shuts off with the battery attached, I am still able to turn on the computer, run windows startup, and load programs. Similarly, my AC power adapter is still able to charge my computer.

I don't use up a lot of memory either. I ran my virus protection software and it said that my computer was clean. Additionally, my computer doesn't seem to be overheated and there's nothing blocking the fan.

Any suggestions for narrowing down the problem? It started a few days ago.

Answer:Laptop randomly shuts off with no warning. Please help!

Have you run a temperature program to make sure the laptop is not running to hot?

Such as this:

Speccy - Advanced System Information Tool

Please then upload a screenshot of it with something like the snipping tool.
Please follow the above tutorial, and if there is anything you do not understand-ASK

Do you hear any unusual noises?

Anything unusual at all when the issue occurs?

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Hello, I was wondering if anyone could help me figure out this issue. So this week my laptop would completely shut off with no notice like "Windows is shutting down". I only had a few things open at the time and it totally cut the power. My laptop was plugged in as usual charging. When I turned it back on check disk found some errors which it fixed and for a day or two everything was fine until it happened again yesterday. I'd like to find the issue before this becomes more serious.

Last night I did take a look at event viewer. I had an error 6008 about when the crash happened. And then a critical event 41 which seems to be related to the crash too. One other thing that I found when it first happened this week is this entry here which I'm unsure if I should be worried about.

My laptop is a Dell inspirion N7110 running Windows 7 Home Premium which I've had for about four years now. If there's anything else you need to know let me know.

Answer:Laptop randomly shuts off completely with no warning

I found this thread, googling the Even 37 Kernel Processor Power error.

Event 37, Kernel-Processor-Power for all 8 Processors - Microsoft Community

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Hello, I bought my Y570 in November 2011 off of ebay.  It's a refurbished product.  Anyway, it's been running great the whole time until a couple days ago when it started to randomly shut down (instant black screen, no warning.)  A lot of what I've found in searches, suggest overheating, but I really don't think that's the issue, since air coming from the vents is cool, and when it shuts down, it is not working hard (just web browsing and email.) I know it's not a virus, as I've done multiple full system scans in Norton, and even used their advanced deep scan, with nothing found.  Also, my computer is fully updated, as far as I know.  Sometimes it shuts down with many many hours in between, even all day and sometimes with less than 30 minutes.   The problem started 3 days ago.  It was on all day yesterday with no problems, and stayed on today until ~11pm. So, any help would be greatly appreciated.   I really hope I don't have to send it somewhere to get it fixed.  Sure, it's under warranty, but my laptop is a vital need since I'm in college and need it for class. Thanks in advance.  Please let me know what other information you need.











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Go to Solution.

Answer:Y570 randomly shuts down without warning.

Hi coastaman22
 
Does this occurs on battery, AC or / and both?I guess you really need to contact Technical Support to have a look at it. Maybe you could kindly request a loaner set to continue your studies. (Not sure whether it's applicable or chargeable). I could understand your need for the laptop as I am also a student that need laptop for school work.
 
Have a nice day! 
PeterW520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future 
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http://forums.lenovo.com/t5/General-Discussion/Dolby-Home-Theater-v4-for-most-Lenovo-Laptops/td-p/62... 

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I was working on my computer with various programs open (arcmap, arccatalog, google chrome, outlook) when my computer screen suddenly when black and went straight to bios and got to the "start windows normally" screen. This happened when I was trying to print a document wirelessly to my printer and the computer just shutdown.

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 Randomly the computer shuts off without warning. I haven't exactly narrowed it down to why it happens or what is causing it. It may or may not be just when it's getting a lot of traffic, because I suppose it happens mostly when I'm gaming. However, I do know there was a time I was only attempting to burn a cd, and it did it as well. No programs running in the background what so ever.I know a fair amount about computers, and so I know the typical number one problem is usually the PSU. Well, I upgraded that from a 550w, to a 1000w supply. Still happens. I custom built the PC myself, two years ago. It only started doing this, roughly 6+ months ago.OS: Windows 10 Pro 64-bitProcessor: AMD A10-6800K APU w/ Radeon HD graphics (4 CPUS) ~4.1GHzMemory: 8gb RAMHard Drive: 1.8 TBSSD: 111 GBDisplay: NVIDIA GeForce GTZ 960 5698 MB

Answer:Computer shuts off randomly without warning

Check your temperatures...

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Specs:
Windows 7 64-bit
Gigabyte GA-P67A-UD3-B3
Intel Core i5 2500K
Kingston HyperX 4GB (2x2GB) DDR3-1600 Kit CL9
Samsung Spinpoint F3 1TB 32MB 7200rpm SATAII
EVGA nVidia GeForce GTX460 1GB GDDR5 PCI-E
Seasonic S12II Bronze 520W 80Plus Power Supply
Dell U2312 monitor

I've been having an issue with my computer where it will shut down without warning and then reboot. There is no BSOD when this happens. It happens very sporadically as well. Typically it shuts down when I play a game (Dota 2 in general) but sometimes it'll do its first crash when it's idling. It generally tends to shut down the first time when I'm gaming and then it'll happen a few more times. But for the few days preceding this I've been playing Dota 2 and it has not shut down. I have checked the capacitors on the mobo and they all seem fine. I have memtested the RAM and no errors were found. I have also changed power outlets as I thought that might've been the culprit. I've formatted and reinstalled Windows 7. I've monitored temps and they are all perfectly fine both idle and under load. This computer is about 2 years old and I've never had this problem occur before. It's been happening for at least a couple of weeks.

I did discover that there seems to be an issue with the mobo coming into contact with the case. Initially, when I put pressue on top and back of the case it'd cause the comp to shut down. I removed the side panels and found that pressur... Read more

Answer:Desktop randomly shuts down without warning

your psu is on the light side i would be here or better 650w

remove the m/board and check a screw has not slipped between the m/b and the backing plate causing a short

check the screws securing the m/b have not been over tightened
 

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My G72 also is shutting down and rebooting wile on my ac adaptor-I do< I have been useing a external blower that keeps mt laptop at69 degreese.it is 5 years old-- Help

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 Randomly the computer shuts off without warning. I haven't exactly narrowed it down to why it happens or what is causing it. It may or may not be just when it's getting a lot of traffic, because I suppose it happens mostly when I'm gaming. However, I do know there was a time I was only attempting to burn a cd, and it did it as well. No programs running in the background what so ever.I know a fair amount about computers, and so I know the typical number one problem is usually the PSU. Well, I upgraded that from a 550w, to a 1000w supply. Still happens. I custom built the PC myself, two years ago. It only started doing this, roughly 6+ months ago.OS: Windows 10 Pro 64-bitProcessor: AMD A10-6800K APU w/ Radeon HD graphics (4 CPUS) ~4.1GHzMemory: 8gb RAMHard Drive: 1.8 TBSSD: 111 GBDisplay: NVIDIA GeForce GTZ 960 5698 MB

Answer:Computer shuts off randomly without warning

Check your temperatures...

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Specs:Windows 7 64-bitGigabyte GA-P67A-UD3-B3Intel Core i5 2500KKingston HyperX 4GB (2x2GB) DDR3-1600 Kit CL9Samsung Spinpoint F3 1TB 32MB 7200rpm SATAIIEVGA nVidia GeForce GTX460 1GB GDDR5 PCI-ESeasonic S12II Bronze 520W 80Plus Power SupplyDell U2312 monitorI've been having an issue with my computer where it will shut down without warning and then reboot. There is no BSOD when this happens. It happens very sporadically as well. Typically it shuts down when I play a game (Dota 2 in general) but sometimes it'll do its first crash when it's idling. It generally tends to shut down the first time when I'm gaming and then it'll happen a few more times. But for the few days preceding this I've been playing Dota 2 and it has not shut down. I have checked the capacitors on the mobo and they all seem fine. I have memtested the RAM and no errors were found. I have also changed power outlets as I thought that might've been the culprit. I've formatted and reinstalled Windows 7. I've monitored temps and they are all perfectly fine both idle and under load. This computer is about 2 years old and I've never had this problem occur before. It's been happening for at least a couple of weeks.I did discover that there seems to be an issue with the mobo coming into contact with the case. Initially, when I put pressue on top and back of the case it'd cause the comp to shut down. I removed the side panels and found that pressuring the top ... Read more

Answer:Desktop randomly shuts down without warning

Quote The fact that it crashes more when under load leads me to believe it is PSU but I am just guessing here.Yes, you are guessing.Replacing every component is a very costly way to troubleshoot.Try this, not because it is likely, but because it cost only your time. :Disable the floppy dive floppy drive. No power, not data.Do the same for the DVD  drive.Use just one stick of RAMRemove nay USB devices not needed for basic use.Disable any and all wireless devices. Radio off. No wireless mouse or keyboard.As stated, it is not lively, but it cost nothing to try.More likely is a component failure in the motherboard. But a new motherboard is going to be a pricey test if it turns out to be a bad DVD drive. Or RAM. So fist eliminate things that would let the system nun anyway. Try both sticks of RAM, one at a time.

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Hi

I have an Acer M3802 desktop pc running windows 7 Home Premium. It is just over a year old and I have had no problems until recently when it just started shutting down for no reason. sometinmes it would run for minutes and others for about an hour or so. Its as though the power has been cut. i downloaded Speedfan 4.41 and it says that the temps are around 16oC to 48oC. I have cleaned out the inside and removed all signs of dust but it is still happening. Is this a heatsink problem or a PSU problem.

I would have thought that if it was a PSU problem it would be permanent? If its a fan problem where do i fit another fan

Anyway if anyone can help it would be much appreciated.

Best Regards

Mick

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i have had this TouchSmart for about 2 years now and it is in immaculate condition. physically apart from dust, which i clean out regularly, you'd be mistaken for thinking it was new. in terms of operation i have always been careful to look after it too, running regular scans of the HDD and hardware, updating drivers and being careful when it comes to what i download. i have recently upgraded to Windows 8 Pro x64 (within the last 2 months) but didn't do a clean install, i simply upgraded from Windows 7 Pro x64, and to be honest after a few tweaks the computer was working better than ever, it was faster both running programs and in terms of startup time, and graphics looked better than ever. then about 2 weeks ago it just shut off without warning, not shut down like if you'd asked it to, but just went blank like loss of power, i powered it up and it didn't do it again for quite a while and so i assumed it was a one off. but it soon started doing it regular. i've gone through every thing i can possibly think of trying to diagnose what the problem is, i've checked all wires and connectors, cleaned out all dust and checked for overheating, updated drivers, removed the extra RAM i'd installed not long after purchase, wiped the system and reinstalled Windows 8 from scratch, deactivated Threading on the CPU, and have reduced power to the CPU down to 50%. this last action did reduce the frequency of the shut off issue significantly but it just seems completely random, ... Read more

Answer:TouchSmart 610-1115uk Randomly Shuts Off Without Warning

Looks like you've done quite a few things in your troubleshooting.  The next thing I'd look at is the power supply. There was an instance a while back with the same issue, the computer shutting down unexpectedly, that was solved with a new power supply.  Although that unit was a TS 300, the symptoms were about the same. It's something to think about.Thanks,

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I just purchased my u310 touch from Staples tonight.  Within the first hour, while using it, it just shut off.  No "Windows is shutting down..." screen.  It was like it just ran out of battery (even though it was plugged in and the icon said it was plugged in and charging at 55%). After some googling and seeing similar issues with the 310 and the 410, I tried installing the latest drivers that the support staff on this forum linked.  I installed every single one relevant to my machine, ensuring I chose the correct driver for my OS (win8 64).  Still  happening. The event viewer shows: Source: Kernel Power.  Description: The system has rebooted without cleanly shutting down first.  This error coudl be caused if the system stopped responding, crashed, or lost power unexpectedly. So, I reset everything back to factory settings using the built-in restore partition.  Still broken. I'm at a loss here.  Any ideas?  If I can't figure it out soon, I'll just return it to Staples in a few days.  Thank god they have a great return policy!

Answer:u310 touch shuts down randomly with no warning

hi duckhunter9,
 
Welcome to the Lenovo Forums.
 
Can you try to:
1. Download and install HWMonitor and observe your CPU and GPU temps. (if you reach temps above 100°C, overheating might be the cause of your issue)
 
2. Perform a clean boot and observe the PC. (this isolates 3rd party apps that might be the cause of the problem)
 
 
Let me know your findings,
neokenchi

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I've got a dell DT connected to our domain thats rebooting randomly, after taking a look in the event log I found the following:

The process C:\Windows\system32\winlogon.exe (BGR-PLAY-DT-06) has initiated the restart of computer BGR-PLAY-DT-06 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart

Log Name: System
Source: User32
event ID: 1074
level: information
User: System

The computer does not blue screen it just simply shuts itself down.

Answer:Computer shuts down randomly W/O warning User32 event ID 1074.

i just did a search for this on google; but it really didnt give any real answers as to what that means. My best guess is that if your computer is randomly shutting down by itself; it sounds to me like its got something to do with either a possible bad power supply issue; and or something motherboard related that is causing this. How old is your system and how old is the power supply?

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I have a gateway pc, had it is 5 months and for the last few weeks I will be on-line and it will just cut itself off. i will restart it and ask if I want to check for errors or start normal, sometimes it will start the first time and sometimes it will just keep cutting off and than after about 5 or 6 trys and start and run fine.
 

Answer:New laptop shuts down without warning

Does this only happen when online? If not, when else does this issue occur?

Do you get Blue Screens?
 

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I have a Compaq presario 1700T laptop (that's the first problem i think). I had it for about 2 years then I started having major problems with it. It would be plugged in with a "charged" battery then it would shut off after about an hour of use. There is no shutdown notice. It just shuts off. After rebooting it states the battery has no charge, and if the computer is still warm, it shuts off again. Does anyone know what's going on?
 

Answer:Laptop shuts off without warning

Just a guess here but the battery may be going bad. Does the laptop work ok with the battery removed and just running off the AC adaptor?
 

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I just cleaned up our main computer (thank you again RichieUK) and duringthat time, we used my laptop a LOT......and it started shutting down just randomly, no warning. So i followed the instructions prior to posting a HJT log, and also tried to run the F-secure virus scan, and it shows that its finding things, and then ~!blip!~ shuts down before it will let me fix anyting or get results lol so...i'm here again to ask you fine folks for some help!here is the log from HJT:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:40:30 PM, on 11/22/2007Platform: Windows 2000 SP4 (WinNT 5.00.2195)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\system32\spoolsv.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINNT\System32\svchost.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\WINNT\system32\regsvc.exeC:\WINNT\system32\MSTask.exeC:\WINNT\Explorer.EXEC:\Program File... Read more

Answer:Laptop Shuts Down Without Warning

oh forgot to add, the laptop runs Windows 2000, and i use IE

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my dv6-1352dx less than 2 months old is shutting down unexpectedly. It only does it when it is under a load on the CPU, like deleting a program or the internet or something like that. The computer isnt hot at all when it does it, and will sometimes do it as soon as the computer turns on. I have come to the conclusion that it is not the power supply, nor is it the hard drive or memory. The computer also is not overheating at all. I am running it in safe made right now though and it will run forever in safe mode. It makes absolutely no sense. I dont want to take it apart because ill never get it back together. And I have contacted HP and they pretty much said they didnt care. Please help!!!! I need this computer for school work.

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hi i have a compaq presario v5000
it shuts down without warning and no blue screen
i dont think its an heat issue as im using a lapcool cooling pad

can anybody help
 

Answer:Laptop shuts down without warning

Cooling pads work great, I have one on mine.
But you still need to blow compressed air through the computer occasionally as the pad tends to blow dust into the PC.
 

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hi
i have a sony vaio vgn nw29gf laptop it is 2.5 years old

the problem is that for the last 6 months it is shutting off without any warning that battery is low it doesnt give the bsod so dont go there it just shut down and when i restart i ahve to plug it in and then win7 says that windows was not shut down properly. now here is the twist when it starts on battery power it shows that battery is still 60 or 70% available so i know that it got shut down due to weak battery or any other problem

the battery has gone very weak i have used it very rough i have played games on it for hours watched movies etc so i know that the battery is weak now but still it should give me warning before closing.

when the battery is full charged and i unplug it and use it. it only works for 5 mins maximum and then goes off and i ahve to plug it in

anyone knows any solution other than buying a new battery plz tell me

i know that i need a new battery but still the backup time for the battery should be atleast 30 mins not 5 mins however rough i have used it

Answer:Laptop shuts down without warning

your battery has had it. A laptop battery should last hours, not minutes. I get 8 hours from a 4 year old macbook still

The problem is poor battery conditioning. All batteries have a limited charge cycle. normally around 1000 charges. Leaving the battery plugged in when its fully charged is the worst thing you can do to keep a battery at its peak.

Basically when a battery is fully charged the laptop will stop charging it, naturally over time batteries slowly discharge, when the battery discharges by around 1% the laptop will start charging it again, this is 1 charge cycle.. add them up and youll soon knacker the battery.

Using the battery is not abusing it, so you cant be "hard" on it. A lithium ion battery can discharge at an ampage rate thousands of times more powerful than a laptop will ever pull.

Now to condition your new battery, once its fully charged, unplug it, and use it till its almost flat, and then recharge it again. Dont leave it plugged in for extended periods of times and never leave it plugged in over night when its not on.

Dont mean to preach :P im just a bit of a battery nerd after many many many years of Rc car racing lol.. which beleive it or not is one of the pinical sports in battery technology lol

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Hello,

I have a problem with an Acer Aspire 1604LC, build date July 2003. With battery on full power and power cord inserted, he just shuts down with no warning when working a few hours.

The fan always turns at average speeds when this happens and it it not when I am doing things that can really overheat him (I do things that ask a lot of resources, but everything is ok then...).

Any suggestions of what might be the cause?

Thanks!
 

Answer:Laptop shuts down with no warning

Have you installed any new hardware or software recently that could cause this? What are some of your system specs? Any information that you think might be helpful please post back.

BTW :wave: Welcome to TechSpot :wave:
 

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I have an Avent 7011 laptop running XP. The battery no longer works so I just run from the adapter. If I'm working on something or browsing the web etc there's no problem. However if I have to leave the machine running for say a virus scan or something that requires no keyboard or mouse input, the machine just shuts down without warning. Can anyone tell me why please? There are currently no viruses present that I'm aware of.

Answer:Laptop shuts down without warning

goto start>control panel>power options and check out your settings your settings are probable ste to short you can make them longer in there or even turn them off. hope that helps

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Hi, From last few days I facing the issue that my laptop shuts down without any warrning only on battery, usually after using the 50% of battery.And battery is not charging more than 98%.Here are my laptop specs and details :Spectell.com/hp-probook-450-g1-e9y02ea-laptop/Now battery is discharging more quickly as well. (Laptop is not warrenty now) Any suggestion or recomandation please... Thanks,Yahya.

Answer:Laptop shuts down without warning on battery

You need to run a battery status test which you can do by tapping F2 as you power up to get into diagnostic mode. If you are out of warranty and the laptop is over 2 years old the first thing we think of with battery problems is that the battery is old and needs replacing. 

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Despite having my system set to give me a warning when the battery is low, if I forget to plug in my laptop and the battery gets low, it just shuts down completely. (I don't even have it set to shut down when it's low...it's supposed to hibernate.) As a result, I've lost work several times. Also, when I plug it in and start it up again, it says I still have 24% battery, which is more than even the first alert or action is supposed to kick in at. I've read a bunch of articles about this and checked all of my Windows notifications and battery action settings and they're correct. (The HP thread I was looking at had a link to some kind of Windows 8 utility to check the battery's health, but, since I'm running Windows 7, that won't help.) I know this battery is rather old, but I usually use my laptop plugged in, so it's not worth spending the money to replace the battery, especially since this laptop is so old. (And, no - I don't want to get a new computer at this time, either). Is there anything I can do to fix this problem? It's happened to me several times -- I don't think I ever see a low-battery warning ever, anymore.  (As noted above, I'm running an HP Pavillion DV6 notebook, with Windows 7 Professional, 64-bit. I use it with wi-fi and haven't made any recent software or driver changes, other than the normal Windows updates, etc.)

Answer:Laptop Shuts Down without Warning on Low Battery

It might help to calibrate the battery:https://support.hp.com/us-en/document/c00821536

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I own an HP Pavilion 17" notebook. Recently I noticed that with battery power (DC) the notebook shuts off without any warning at 35-40% battery level. And whenever I turn on the power it doesn't come on except I plug in the AC adapter. When it comes on, the system clock is always telling the wrong time though the battery meter doesn't indicate that it was drained. It shows 45% or thereabouts. I don't ever experience this unexpected shutdown with AC. Please how do I fix this?

Answer:Laptop shuts down at 35-40% battery without warning.

Hi,Time keeping is by RTC (Real Time Clock) battery. So you may have to replace this.About primary battery drainage, please do battery test from HP support assistant. Let me know the cell voltages, cycle count etcWhat is the age of battery?RegardVisruth

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it automatically shuts while doing some work without giving any warning and after restarting it works fine for some days then again shuts down randomly

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My Asus X44H often shuts down (immediately) when unplugged, even though the battery monitor (Battery Bar Pro) I use shows that there is maybe 70%plus battery power left. It will run on battery OK for a while, then sometimes I get an audio warning that power is low, but often, as I say, not, the laptop just goes black.

The battery is now getting old, but before I buy a replacement, is this definitely a problem with the battery itself, or could there be some other issue here?

I don't have any problems when using a/c power..

Thanks

Answer:Laptop shuts down with no warning when on battery

Hello martinlest. I'm Brian. Definitely sounds like a shot battery. Will the laptop power back on after the blackout or does it do nothing? After it goes off, reattach the AC, boot up and see what percent the battery shows. I am having one of my old units do the same and the battery is 2 or 3 percent when I bring the laptop back up on AC. It'll charge to 100% after a couple of hours and repeat the same exact thing 30 minutes after I disconnect the AC.
Let Me know.

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My laptop has been shutting down on me for months now and I cant figure out why. I thought it was overheating, but it my CPU stays at a constant 55-56 degrees Celsius. Its not the AC adapter, because it happens with or without it plugged in. I have noticed that it usually happens when my internet cable is plugged in, and when im watching a video with something else running in the back. Also when my laptop starts up and the desktop appears, a window pops up with a registry error. There is a pic of it below.


I have a Compaq Presario V4000 with XP Service Pack 3, with Intel Celeron M Processor 1.40GHz. Anyone have any idea what is happening? If you need more info, let me know and i'll try to get it to you...
 

Answer:Laptop shuts off instantly without warning...

That's very strange, it's uncommon but not unheard of, but it seriously sounds like the laptop is defective, and I really recommend you get a new one, it would cost a lot more to try to fix it that it would to buy a new one. It's not likely that the regristry error has anything to do with it. If there's a warranty, return it as soon as possible so you could maybe exchange it for a new laptop or another computer, cause that's just crazy having a laptop die on you like that whenever it wants. Again it serioulsy sounds like it's defective or your computer has something wrong with it at the hardware level that could be very costly to repair. It's unlikely that there's something causing the random shutdowns at the software level, so take my advice, get somethign that'll last longer.
 

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It has been about one week since I faced this problem for the first time.The laptop shuts down without warning and when I boot it up, it shows >50% battery.It charges to a maximum of 89%.I have a feeling this might be an overheating issue but I have no clue what to do about it.Kindly help asap thanks. 

Answer:Laptop shuts down abruptly without warning at 50% battery.

Hi,Please test your battery from HP support assistant softwarePost back with details such as cycle count, cell voltages etcIs there unusually warm air coming through the vents?RegardsVisruth

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So, this is most likely because it's over heating or something, I have a bad laptop, but after probably about 30 or 45 minutes of playing Minecraft, my computer just completely shuts off without warning. Can anyone tell me why this is happening, and If possible, any solutions? Thanks

Answer:Laptop Shuts Down Without Warning After Half An Our of Minecraft

  
Quote: Originally Posted by Alpha Hedge


So, this is most likely because it's over heating or something, I have a bad laptop, but after probably about 30 or 45 minutes of playing Minecraft, my computer just completely shuts off without warning. Can anyone tell me why this is happening, and If possible, any solutions? Thanks


There are a few things that could cause this, but it does sound like an overheating issue.

Have you checked the CPU fan to see if it's working okay?

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Two or three things have happened recently that make me believe that i am infected and hence am requesting help in this forum

Last night my laptop shut off all of a sudden - and i mean all of a sudden (did not boot down or warn me) like somebody flicks off a switch and the lights go out. At first I though it was the power but i was well plugged into the electricty socket and i also had battery back up.
This has happened twice before say a month back and three months back respectively but i did not give it a too much thought attributing it to freaky power fluctuation. Further, the time gaps between occurences were far and random
When i rebooted win 7 (64 bit with SP1 and completed up to date) asked me do a startup and system repair whcih i did and after a long wait i got a report saying

Problem Signature 01 6.1.7600.16388
Problem Signature 02 6.1.7600.16388
Problem Signature 03 unknown
Problem Signature 04 21200436
Problem Signature 05 Auto failover
Problem Signature 06 2
Problem Signature 07 Corrupted Acl

I thought that there may be an event log that could throw some light on the sudden shutdown and found a "Unable to start a DCOM Server" error whether connected or not to the shutdown I do not know. the text of this error log is posted below

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 07-03-2012 23:08:16
Event ID: 10001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SanjitKeskar-PC
Description:
Unable to start a DCOM... Read more

Answer:laptop suddenly shuts off without warning or boot down

There are only about five things that will cause a spontaneous shutdown. Overheating, bad power supply/adapter/powrer source interuption, flaky NIC, motherboard, or very rarely the processor. I'd check to see if it's overheating first and move on from there. Does it feel especially hot? Have you blown out the heatsink and fan area? Is your adapter making a good connection? Will it run on battery alone, is it holding a charge? Does it tend to happen when you are on the internet or accessing a network? The start up repair is normal, since the laptop did not get a chance to shut down properly, so I wouldn't worry about that, although it isn't good for it, of course.

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Hi, My new laptop, it's less that 2 months old, has started to randomly shut down.  it then reboots and comes back up. i find this very frustrating when i'm in the middle of something.

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hi, hopefully some of u can help me with this. lately when ive been using my laptop, it randomly shuts off when im using it. or, if i leave it idle for too long, the laptop will also shut off. ive checked the electrical outlet, and it seems to work fine, so that couldnt be the problem. and also, ive checked for viruses etc, and defragged my drive. anyone have any ideas?
 

Answer:laptop randomly shuts down!

Sounds like it could be overheating........does the bottom feel really warm when it shuts down? Will it start right away again, or do you have to leave it off for a bit?
 

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Hey everyone,

I have two problems with my HP Pavilion zx5040us.

My first problem is that it randomly shuts off. I was thinking it was overheating so I took it to the shop where the guy put some silver paste in there to cool it and I even bought a laptop cooler.
As soon as I turned it on I used it for 10 minutes and it shut off again.

My second problem is that my laptop can only work with the AC Power cord. I thought my battery needed to be replaced so I ordered a new one. As soon as I put the new one in... it still didn't do anything.

I downloaded the latest BIOS update too. I better wrap this up before my laptop shuts off again. Any help is appreciated. Thanks.

-Andy
 

Answer:My Laptop randomly shuts off

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Hello all, over the past year I could say I have been been getting a lot of random shutdowns with my Dell Studio 15. This can happen when I'm browsing the web, trying to play a game, or I leave my laptop on for a extended period of time (a day or more). I realize a year is along time to wait to solve a problem, but better now than never. My laptop is a Dell Studio 1555 running Windows 7 x64. Sometimes when I turn my laptop back on I can hear the fan running rapidly, yet when it shuts off I do not hear it. I believe these are due to heat and I just need to clean out my laptop. If and when I leave it on I come back to find it has restarted and most of the time there is a not a Blue Screen notice. Usually in this situation I just left my laptop on or I am streaming media. Sometimes it will Blue Screen but most recently, within the past few months it has not. Today it actually has produced one. Unfortunately I believe most logs are deleted due to my use of CCleaner and TuneUp Utilities, but I do have Critical events in my Error Logs which date back to 2 months ago.

I look forward to solving this problem. Please and thank you.

Answer:Laptop Randomly Shuts Down

Do not allow any cleanup utilities that might remove crash dumps and logs to run while we are trouble-shooting.Let's collect some more information: I'll have a look at it and help you try to resolve the problem. Please follow the instructions: Blue Screen of Death (BSOD) Posting Instructions - Windows 8, 7 & Vista(Note: When you run BSOD_Windows7_Vista_v2.64_jcgriff2_.exe, it will also run autoruns.exe ... and both need to be in the Documents folder!)... with one exception to the following line under Step 4:"Create a new thread HERE and attach the file(s)."The BC forums will allow a total attachment size of only 512 kb (and what you need to attach will exceed this limit).Please upload the zip file to a file sharing website of your choice and and post a link to it in this thread so that we can access your uploaded zip file.See the suggestions in the following links for recommendations on file sharing websites:http://lifehacker.com/388284/best-online-file-sharing-serviceshttp://www.hongkiat.com/blog/15-great-free-online-file-sharing-alternatives/http://www.smashingapps.com/2008/08/28/5-best-free-file-hosting-services-to-store-your-files.html

I can recommend : Also suitable is Please Publish a Snapshot using Speccy, and post a link to it in this thread.It is a convenient and accurate way of providing us with details of your computer specifications. Please download MiniToolBox, save it to your Desktop and run it.Checkmark the following checkb... Read more

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My wife has been nagging me to address her laptop issue for a while now.  Can you help me?
 
The problem is that it shuts down randomly.  Sometimes it will go a few days and sometimes only 15 minutes before the thing shuts down. Although i wasn't really paying attention, it just happened in front of me.  The system seemed to go to sleep but when i went to wake the laptop, the system started up from a full shut down (i had to log in and all applications were closed.)  There are no special warnings indicating that the system had an unexpected shut down..  
 
I had hoped that i fixed a similar problem on this system a year ago when it was also over heating.  No more overheating but still shutting down.
 
The system in question is a Samsung NP-R580 running Windows 7 Home Premium 64-bit.  i3 2.4GHz; 4.00GB RAM.  We're running Norton 360 Premier for anti-virus and firewall.

Answer:Laptop shuts down randomly

1.  Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  

 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis

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i have a Toshiba L300D 13S which shuts down sometimes for no reason and even the battery and charging lights go out. when i try to turn it on the system shuts down and everything even the lights go, i have to unplug the charger and take out then reinsert the battery to get it to start up again. also my system has been noticably slower.

i run Windows Vista Home Premium Service Pack 2.

thanks in advance

here is my hijack this log :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:12:38, on 03/03/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Toshiba TEMPRO\TemproTray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\eht... Read more

Answer:Laptop shuts off randomly

bump

please help
 

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Hi, hopefully someone here can help me.

Recently while I was using my laptop it shut down mid-use and wouldn't restart.

It doesn't seem to be receiving charge from the mains adapter (no light on the charging indicator).

Eventually, after about half an hour or so it would allow me to turn it back on again with the power button, but after minimal use the same thing happened again.

This process has now happened several more times. After the shut down/crash I will not be able to turn it on again for an extended period of time (perhaps 30 minutes) and the laptop is completely unresponsive.

Once I do turn it back on however, almost any use will trigger the shut down. It will last for several minutes while I don't try to use it (I did manage to use control panel), but as soon as I even open a web browser the system crashes.

This may well be a hardware problem, so perhaps I posted it in the wrong section, but I didn't want to assume it was just a faulty PSU, as there seems there may be something trying it.

If anyone has any advice or ideas please let me know. I'm pretty competent on software, but not so great with hardware issues.

Thanks!
 

Answer:Laptop randomly shuts down

a heat issue is likely to trigger a shutdown and with use would take a longer period to cool.
check for accumulation of dust in the vents and fans. see if its restricting air flow. clean them out .
 

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Hi sorry if I'm posting in the wrong section but i have a laptop with windows 10. Recently it keeps freezing and just taking ages to load anything. It also keeps randomly switching off. It doesnt shut down just goes off completely

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I am having a problem with my Satellite Laptop. It was bought about 3 years ago and works fine except at random times during the day and night, whether we are using it or not, the computer completely shuts down. We have Windows Vista. I'm not real computer savvy so if you need to know more info about the computer ask and I will try and find out.Thank You in Advance for your help.

Answer:Laptop Randomly Shuts Off

Based on the scant information you've provided it could be pretty much anything from a bad power supply to failing hardware to, well, pretty much any number of things.

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Hi guys,

So for the past 2 days my laptop will randomly shut down in the middle of working. I noticed that it shuts down when I seem to be pushing computer as in, if I'm playing a game that demands a lot of RAM or processing my data from work which again pushes the computer. But once the laptop turns off, if I immediately try and push the on button it will turn on and then immediately shut off, I have to wait about 15 minutes for it to turn on. Something to point out, right now, my battery is 100% charged but when I try to turn it on, the battery charge light lights up. Not entirely sure but some advice would be appreciated, thanks.

Specs:
HP dv6700
3.00Gb RAM
Windows Vista home premium
AMD Turion 64 X2 Mobile Technology TL-60, 2.00 Ghz

Some history with my computer...recently I tried to uninstall my AVG in order to register some network stuff at my university and I was getting errors with that. For the past year, my battery would not charge beyond 60% but in the past month it has been able to charge to 100%. Nothing was done to fix that. In addition, For about a month or so, when I start to push my computer and open up several programs, it makes this "whirring" noise which lasts for quite sometime and then randomly will stop. That didn't change anything in terms of productivity or function for the laptop. But now it just turns off.
 

Answer:HP Laptop Randomly Shuts Off

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i just wanna take the opportunity in this forum, my laptop also shutsdown randomly, but it also does when i run my mcaffe virus scan.i dont know if i have a temp problem or my memory or processor ar burnt out.
 

Answer:Laptop Shuts Down Randomly

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Hi,I've been trying help my sister with her laptop but can't seem to find what's wrong.Eventually I've tried fromating and using windows 7 (prof) insted of windows vista.But it isn't fixed yet. I have no clue what it could be, maybe a virus, maybe hardware,...It used to say software error right before it would shut down but lately it doesn't say anything it just randomly shuts itself down. Sometimes it has that problem 4 times a day and sometimes she can work a whole week without having the problem. She backed up her files and copied it back but AVG can't find a thing. I'll try some other anti virus softwares but I don't think that's the problem.system specs:Dell inspiron 1525OS: Vista home premium (in the beginning) / now Windows 7 (prof)Thanks in advanceJonas

Answer:Laptop shuts down by itself randomly

If her OS is 32-bit, I suggest downloading Core Temp and running it to monitor the temperatures of her processor.  I think eliminating high temps as a possible cause may be a worthwhile troubleshooting step.

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hey guys
i have an hp compaq presario m2000
its just about 2 years old
anyway, one day it just shut off all together while i was on it, i took the battery out and put it back in a couple times, then it finally came on again.
after that it kept shutting off on me and now it is able to stay on for less and less time each time i get it running.
it was able to stay on for about 3 hours, and now its only about 15 minutes.
it will also turn off if i move it in any way.
right now i cant get it to turn on at all.
i thought maybe it was just time for a new battery, so i bought one but still no luck.
anyone have any idea what could be going on?????
 

Answer:Laptop randomly shuts off

"I thought maybe it was just time for a new battery, so I bought one but still no luck"...

You might check or reset the power settings. Does the new battery charge normally? Are the charging LED's normal?
 

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This is a difficult question. I have an ASUS K72J series laptop that is over 4 years old.
My laptop shuts off randomly in high power demanding games (no warning/no lag). It is NOT hardware or heat. It is NOT the power supply. That really only leaves software but I am at a wits end trying to figure out what/why/how. I have updated all drivers and DriectX. The computer works fine - hours on end - but as soon as I try to play a 'heavy' game it lasts about 5-10 minutes and then shuts off. (These three games have triggered it - Borderlands 2, League of Legends and Farming Simulator 2).
 
This issue bagan about 1 month ago after I recieved my laptop back from a proffessional computer repairer, as I had my display cable replaced (this was a separate visit from the one where I had the thermal-paste re-done). I will stress that it had never happened prior to recieving my laptop back. However I don't know how that could be the cause - it was pointed out to me by a friend that It could have something to do with full-screen games and an issue with them that closes it, I haven't tested that yet by playing them in Windowed mode.
Here is some further explanation:
 
Power Supply: I have run Borderlands 2 on battery power only, AC power only and on AC + Battery power. Same shut down problem happened everytime.
Heat Issue: I know it is not heat as I had the heat-sinks and thermal-paste re-done. Also the computer place I took it too ran a stress test and had temps up around 90C (and i... Read more

Answer:Laptop shuts off Randomly

Hi Rinkashime,
So the computer place that seated and used the thermal paste, could be the issue.  Let me explain.
 
Asus computers in different models have this issue, and its usually after a repair.  More than likely the repair place removed the thermal pad, and replaced it with thermal paste.  Pads are the tops in GPU and Process heat transfer.  at 90C I would be a little worried but at 65C you should be OK.  Assuming that your device is OK with the connection of the Processor and the heat sink (meaning there are no air bubbles or gaps allowing it to surge, etc then I would look at your BIOS settings.
 
In most, not all BIOS settings, you can select and change the max and min shutdown temp for the machine.  Are these present?  If so are they sent about the temps that your device is throwing at you?  I would check.
 
Here is a overview of the Asus you have, including temps, how games handle and a given stress test they used.  Take a look at it and see if your getting the same numbers.  If you are not, then I would check the BIOS (make sure you keep it insides the guidlines for the processor you have, dont want to fry it).
 
I would then get the thermal paste or pad reseated and try it again. 
 
From there I would need a lot more info on what your computer has, etc.
 
good luck
cz

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I have a Lenovo Y710 Windows 7 32-bit
Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz, 1662 MHz 2.00GB RAM
and it randomly shuts down when using full CPU process at 100% (when using facebook and youtube and anything else gets to 100% process) I am pretty sure it is not a virus though because i already checked the computer for viruses o and also shuts down when i barely started up the laptop so how can the virus even load i already re installed windows 7 still shuts off and blowed the fan with can of compressed air even opened the laptop and cleaned the dirt off

Also i do not know but it maybe started since i tried over-clocking the computer but most likely i under-clocked to much with (NHC) program because now in cpu-z it says core speed at 997.2 MHz and in everest its says under the
Overclock > CPU Speed > CPU Clock "997.2 MHz (original: 1667 MHz)" so thats probably why its at 100% process with so little programs open so if some one can help me overclock it again thanks

Also in my motherboard name it says just "Lenovo Invalid" so i dont know what motherboard I have and I cant update the bios but its pheonix so i dont know where i can update it already tried the website but can not find where to update it

any help would be appreciated thanks

Also My core voltage is at 0.950V i dont know if this has something to do with the low performance but any help would be appreciated any time now thank you

Any buddy wana help me out...

Answer:Laptop Randomly Shuts Off

check your cpu temp

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It's been doing this for awhile. I've noticed that it shuts off when I actually attempt to do something on it. Like if I try to surf the internet, it will turn off. If i try to install a game it'll turn off, and It'll turn off if I try to watch a video. People have told me it could be my battery or fan. I leave my laptop plugged in to the wall so I don't think the battery is the issue, and I'm almost sure my fan isnt an issue. I can leave my laptop on for a long time without it turning on, I just can't really do anything on it or it will turn off.

Answer:laptop shuts off randomly

Quote...I can leave my laptop on for a long time without it turning on, I just can't really do anything on it or it will turn off.Don't you mean:  "I can leave my laptop on for a long time without it turning off, I just can't really do anything on it or it will turn off."Do you ever hear the cooling fan come on at any time?  If no, that's the problem.

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I'm having an odd issue with my HP Pavilion dv2000 laptop. Sometimes it will spontaneously shut itself off. First, the screen will go out. Next, the computer itself will shut down. This always occurs when I am doing something that requires a lot of resources, such as playing a game or watching a video (but only when the video is streamed, it handles DVD and avi files just fine). In retrospect, it's 99% game related.

I think it may be heat related, as if I try to boot the laptop after it shuts itself down, it will shut itself down again before startup is complete. If I let it cool down for a while and then come back to it, the computer will boot properly. As well, these shutdowns are always accompanied by high temperatures on the left side.

Running SpeedFan right now, the hard drive is at 64 degrees C, Temp (ACPI) is 92C, the processor is at 82C and the video card is at 105C. It does not recognize a fan.

I hope that helps. This is not my area of expertise so I've exhausted my options.

The computer is 2-3 months old, and running Windows XP (Home, I believe).
 

Answer:HP Laptop randomly shuts down

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I have a sony laptop that is doing something very strange. It is just randomly clicking and going completly off - and then automatically restarting.

This happens as I'm working on it and can be when I am doing anything. Typing, moving the mouse, there doesn't seem to be any one thing that makes it do it. But it does seem to be doing it more often.

I conect it with two different power cords - one at home and one at my office - yet it does it at both locations so I don't think it has anything to do with the power cord.

Please help!

Answer:Laptop randomly shuts off

Overheating perhaps??

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my Acer Aspire 5000 shuts off randomly with no warning! Please help!

Answer:laptop shuts off randomly

Could be a sign of overheating. . Or the battery could be dying.

Try to clean out the vents with a can of compressed air.

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I dont know what happens, is just shuts up, even if the battery is charged. It is a toshiba satellite, just 6 months old.
I dont know if i hit a key that shuts the system or a heating problem.
Help

Answer:The laptop randomly shuts up

Get a can of compressed air and blow out all the fans. Then go to Control Panel/Power Options. It probably is set to sleep after 5 minutes of non-use without the power adapter attached to save battery power. You can readjust this if you like.

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hello,

recently i have been having trouble with my laptop (toshiba satellite, running windows xp, about a year old). it seems to randomly shut off at times, often causing me to lose whatever i am working on. often it happens when i am in the middle of a game or in the loading of a game, but even happens when i load different applications or watch websites with flash/music playing. the fans usually get pretty loud, and then the laptop shuts off all together. the laptop is just about always plugged in, not running from battery. if anyone knows any way i can fix this without sending it into the manufacturer i would be most grateful.

thank you
 

Answer:laptop shuts off randomly

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Hi everyone,

I have a HP xf335 notebook, that about two weeks about began shutting down randomly for no reason. I and running windows xp home. I have contacted HP and have updated the bios, cleaned the fan vents, changed some of the recovery settings. Still nothing seems to fix this problem. I think that it might be over heating only because when I first turn it on it will run for about 20-30 minutes before shutting down. Once it shuts down, it doesn't stay on for more that 30 seconds if that. The bottom also seems pretty hot. But I can hear the fan running so I know that it is working okay. I then thought that maybe the battery was bad but it still happens with the a/c adaptor connect by itself. I even tried to discharge the notebook but it still happens.

Does anyone have any suggestions on what might be causing this problem.

Thanks
Jim
 

Answer:HP laptop randomly shuts down

Any new hardware installed?
 

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I have an hip laptop and it randomly shuts off. I want to try to trouble shoot before I call it a lost cause. Referred to some great threads on here before so thought I'd give this forum a try. Thanks ahead of time for any help. I have an HP Pavilion dv6500. It randomly would shut off a few months ago, got better but started up again. When it shuts off its sudden like someone pulled the cord on it. After it shuts off I cannot get it to start for quite awhile afterward (20 minutes to 3 hrs if not longer). I can push the power button and the computer will attempt to start but will do the cold shutdown in the middle of startup. Sometimes it can get as far as the windows log on and then shutoff. The shutdown happens at all times, no pattern in my activity.

The computer has some other issues, I can't run it without the power cord because the battery is dead (HP said its because I didn't take the battery out when I used the laptop plugged into the wall. Refuse to buy another battery if I can't get laptop to work). My 3 year old spilled milk on the keyboard and it was bad enough the milk came it the USB ports and battery slot on the bottom. Another issue is when I try to change the power battery settings, I can't change it past the lowest performance setting because the laptop overheats. It will shut down within minutes of changing setting. this seriously affects the performance since it has to run so low. But hey, it's a laptop and works for my bas... Read more

Answer:Laptop randomly shuts off

Wow, after spilling milk all the way through it I would consider myself fortunate that it still runs. To me it sounds like it is overheating. Laptops generally collect dust inside as they age and eventually develop cooling issues. I'm sure all the milk doesn't help. Have you tried opening it up and dusting it off with a can of compressed air?
 

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I have a Gateway 6307 ?, Vista. It randomly shuts down, sometimes right after log on, other times after an hour...Just noticed today that when I pick it up to move, and tilt it , it shuts off. Any ideas?

Answer:laptop shuts down randomly

Is the battery charging? Does it hold a charge?
If you gently wiggle the cord where it inserts into the laptop does it shut down? Is it a bit loose feeling?

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Hi there,

I have a problem with my dell laptop. It shuts down at random, and then I have to go through Windows Error Recovery when trying to reboot.

I have contacted Dell on numerous occasions and last week sent it back to them. It was returned with a new hard disk drive and heatsink. The OS was reinstalled with Windows 7 HP 64 bit.

The laptop seems to shut down when I am actively typing, into a search engine, and clerical work in Microsoft Office.

I have been trying through trial and error to find out when it happens.
1. When I attempted to go on the internet, it lasted 10 minutes and then binged at me and shut down(it always comes up with '10' in the address bar).
2. I disconnected the internet (IE8), went into internet options to delete any cookies, temp files and browsing history but again it binged a me and shut down.
3. Connected back to the internet and tried to get mozilla firefox, but just shut down. Then had to go through the windows error recovery.
4. Took IE8 off and loaded Microsoft office. Went into Publisher and it shut down.
5. Opened Microsoft word 2010, began typing. It binged at me again, the find and replace box popped up, then the save you document box popped up and it then shut down.

Any ideas? Does it sound like Hardware or software fault? Its only six month old and I'm having trouble gettiing anywhere the Technical Help rom Dell.

Thanks

Answer:Help! My laptop shuts down randomly!

Hi and welcome to TSF you would need to run some diagnostics to test the hardware dell has it's own which model and number do you have ie dell studio 1734.The other alternate is to run seatools for dos on the hard drive and memtest 86 + on the ram,have you tried removing the ram and reseating it or tried starting in safe mode tapping F8 on booting then choosing safe mode with networking and see if it still behaves the same

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Hello,
i have a gateway nv52 laptop that randomly shuts off. I recently replaced the battery as i thought it was a power issue, checked the power cord its working fine. It randomly shuts off even with the battery charged. it usually does it when it gets hot, or when i try to install something from a cd/ portable hard drive. I took the entire laptop apart, No HDD, only RAM and CPU. I believe its either the RAM, CPU or the Motherboard. I strongly believe its most likely the cpu or the motherboard. Can i get a second, professional opinion on this, would be greatly appreciated. Thanks.

Answer:Laptop randomly shuts off

Overheating will cause a sudden shutdown to prevent damage to the vital components. it doesn't necessarily mean one of those components is faulty. It could simply be caused by blocked ventilation slots in the laptop casing, so check them for fluff build-up.

Also make sure all fans are actually working.

I had a laptop which would overheat & shut down if it was used on my lap for a time. My trousers were actually blocking the ventilation slots. Although they are called laptops, they really need to be sitting on a hard surface to maintain a ventilation gap underneath it. I guess that's why manufacturer's now refer to them as "notebooks" so as not to mislead us about how they should be used.

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Hi there! So my laptop has been shutting off randomly and repeatedly for a while now, I am NOT tech savvy so please speak simply and give detailed instructions! Thanks!!
Some details --
I'm pretty sure it's not a heat thing, looked at the temps with some app and they are normal.
I also performed a system refresh already and problem still persists in case that helps.
No blue screen of death - computer just shuts off as if the power is cut and I can start it up normally. Sometimes shuts off a few times in a row immediately after I power it back up, but usually just turns off randomly once every day or every other day.
I have an ACER Aspire S7, intel core i7, running windows 8, not really sure what other info is needed. Thanks SO MUCH for your help in advance!

Answer:Laptop randomly shuts down - NOT overheating

Oh another thing - sometimes my laptop shuts off while I'm using it, but sometimes it shuts down while it's sleeping. So I would close my laptop (which puts it in sleep mode) overnight, and when I open it in the morning, it's completely shut down. Thanks!

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Hello, my laptop is randomly shutting off without any low battery warning nor the battery being even low. this issue started like a week ago. it is not from the battery settings since they are set to notify at 20,10,7 % but my laptop turns of at around 20-40%. it is an asus rog gl752vw.

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As above.

There will also be static sound. Usually that happens in the first boot in a few hours (cold start). Subsequent boot ups tend to be fine.

From the windows event log it's a Kernel-power 41 error (63).

It's a Toshiba Portege M900 running on Windows 7 (Intel Core 2 Duo, ) Any ideas what's wrong with it (e.g. motherboard or hdd?) I've just tested the RAM and the full test came out fine.

static noise then shutdown - YouTube

Answer:Help! Laptop (win 7) randomly shuts down during welcome screen

Anyone? :(

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Hello, I'm new to the forum, but I have been following it for some time. I seriously hope someone will be able to help me.
Here is my problem: I bought a new ASUS laptop 3 months ago, and it was all okay until it started to shut down on its own ( about a month ago). I tried resetting Windows, updating etc then I replaced my hdd because a software diagnostics tool reported that there were bad sectors. I could also hear strange noises. I read that manhandling the laptop while it is running could damage the delicate workings of the hdd, and I had done that sometimes. Everything was fine for almost a week, then the computer started shutting down on its own again. It happened while I was working , keeping multiple programs open (twice, hours after turning it on) and while I was watching a video (10-15 min later). However, today was not the first time I watched a video, so the issue is new. It seems like it is gradually worsening. After it shut down, I tried to power it back on, but it wouldn't boot. The LEDs didn't even turn on, unless it was plugged in. When i unplugged the charger it shut down again immediately. After 3 minutes I removed the external power supply, and it kept running.

I have already updated the BIOS firmware to the last version, but it obviously didn't work.
ASUS PC Diagnostics tells me that the CMOS pattern test failed, I looked up possible solutions, but I wanted to ask before doing anything stupid.
I am pretty sure it isn't a heat ... Read more

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I am using a Compaq Presario 2700T, 384 mb ram, 933 hz processor, XP Home Edition, service pack 1.

The computer simply shuts down randomly. I believe it may be due to something overheating. I hear what sounds like a fan running before it happens. Sometimes the fan seems to run a very long time, never shuts off. There is a soft sounding fan and then at times there is a louder fan that also seems to be running. Then suddenly, the power is off. No warning, no hesitation. Just off.

Sound familiar to anyone??

Harry
 

Answer:Laptop shuts down, powers off randomly.

same problem, same make..I'm researching if there's a recall on the power supply...I will however have the hardware looked at..I already tried to reformat..no difference..problem stayed..
Go to HP.com search the archive for Presario Recall...
 

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I started having this problem about 4 days ago. I run my laptop with its power cord in all the time...wasn't doing anything and it had some stuff like AIM and word running and then just shut off.

I'd HAD problems with the AC power jack coming off of the motherboard before so I assumed it was a battery thing, but I hadn't gotten a battery warning. Wouldn't turn on...acted like it wasn't getting power even though the power CORD was lit up.

Took it in...of course, powered up for them and they found nothing wrong.

Has happened a few more times since then. Will just randomly shut off and then not turn back on. Sometimes for a few minutes, sometimes hours.

Can I rule out viruses and anything software related since it acts like it isn't getting any power when it is off and plugged in? (light should be blinking) Any ideas of what the problem could be? Hard to diagnose when the thing acts just fine at the repair place!
 

Answer:Laptop randomly shuts down, won't power up

I've been having the same problem with my laptop too. I have an IBM Thinkpad T23 and I've been running Speedfan recently and I've noticed that my CPU temp usually hovers around 154 deg. F or about 68 deg. C. I'm thinking that maybe it's the CPU overheating for the both of us. I've noticed that I can have it just sit there for over 3 days straight, but when I go to use it to write an essay or whatever, it'll shut off on me (The Prof. loves that one ). That's my reasoning on it.. and maybe that's why it didn't do that for the repair guys.
 

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It started just today. My laptop would randomly just shut off when the battery was low. When I checked the percentage it shows 15% when I turn my laptop back on. I already checked the power options, and everything is normal there. I was wondering if anyone has any solutions to this. Also, I just notice that my laptop would not charge past 90%. It would charge up until 90%. Thanks in advance. 

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I've been having this problem for a while now where my laptop will shut off whenever I'm in the middle of doing something important and I don't know how I can fix it. I've tried clearing my files off and starting it over but it didn't fix the shutting off problem. Help!
 

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It started just today. My laptop would randomly just shut off when the battery was low. When I checked the percentage it shows 15% when I turn my laptop back on. I already checked the power options, and everything is normal there. I was wondering if anyone has any solutions to this. Also, I just notice that my laptop would not charge past 90%. It would charge up until 90%. Thanks in advance. 

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I have an ASUS laptop that I beleive has become infected with a virus that is randomly closing down the laptop & immediately re-booting it.

The laptop re-boots fine bar it tries to firstly locate a spyhunter fix rather than the option of XP or Vista. I can manually locate the XP option & then log in OK until the problem recurs. The laptop works OK for indeterminate periods of time & tends to shut down when opening or closing down a programme or a file.

It is for that reason I do not think I have a power supply issue or temperature issue which seem to be common problems.

I have advanced system care which suggests the laptop is in A condition & when it is on it works absolutely fine.

I am suspicious of the spyhunter fix which I think must be rogue. I am also unable to access task manager. A longer term problem is I cannot run the laptop in safe mode. It gets so far then just gets stuck. I accept that any help on here may be limited due to this particular problem.

Most solutions seem to require safe mode.

From googling my problem a suggestion of SD fix seems to fit the bill except that I have been unable to download this from ANY link. Again I am suspicious that this is part of something sinister going on rather than mere coincidence.
Any help at all would be appreciated!!!

Thanks in advance

Answer:ASUS Laptop randomly shuts down

Problem has now been resolved.

Please ignore post in 3 days or older thread.

Thanks

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Hello I'm quite new to this forum and it looks promising. ( Let it be known I'm 16 and not very computer literate)

I'm here to post an inquiry about my laptop randomly shutting off mostly when I'm playing games. I have come to my own conclusion that it shuts down due to it overheating. As the back of the laptop sometimes feels and ranges from hot to extremely hot. (Not hot as a frying pan). So when it turns off, I take a normal stand-up fan, and let it blow against the back off my laptop. ( Sometimes when it shuts off I can't turn it on for a few minutes, sometimes I can restart it straight away)
I do own a cooling fan, but it may not work as well as it used to due some spokes being broken, but it still blows a relatively good amount of air. The games I currently play are, Chivalry Medieval Warfare, Garry's Mod and League Of Legends.

My laptop is two years old, with the specs here: http://i1176.photobucket.com/albums/x336/LumpySausage/SystemInformation_zps8a0a7bc5.png

I encountered these random shutdowns earlier this year, however it's becoming more frequent and more annoying. I've researched around google/forums and people seem to have based others' problems due to dust being built up within my laptop.And a long with my findings I've found videos showing how to clean dust out of your laptop via Homemade Procedures.
I've also figured out a nice programme to find out the temperatures of the components. CPUID HWMonitor.
... Read more

Answer:Solved: Laptop Randomly Shuts Off

When you play games on your laptop, where do you put the laptop at? (Desk, bed, your lap etc.).
You may need to clean the fan vents from your laptop if not done for quite some time or never.
Buy yourself a cooling fan pad:
example: http://www.amazon.com/Cooler-Master...1407577708&sr=8-1&keywords=laptop+cooling+fan
 

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I have a Toshiba Satellite A205-35864. I can turn it on, then after 30 min it will shut down, then If I try to turn it on again it will shut down after 5 min. It isn't high temperatures, or low battery life, (I am thinking PSU).
 

Answer:Solved: Laptop randomly shuts down

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Hey, I've got a  annoying problem with my laptop and was wondering if I could try to get some ideas on how to fix it.Lately, my HP pavilion has been suddunly shutting down(in like the way it does when it overheats) what seems to be prematurely, with maybe about fifty percent battery(but it isn't always at this point in time), when I don't plug it in.  There's no indication of when it will shut down, no warning, and the laptop always indicates that there's still at least some charge left when it does. I don't think the problem is overheating as this doesn't happen when the laptop is plugged in.It takes the laptop to be plugged in for the laptop to start up again.I would try to drain the battery but its premature shutdown keeps me from doing just that. Any suggestions? 

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This is a brief description of my laptop
Time of this report: 3/14/2010, 19:00:41
Machine name:
Operating System: Windows Vista? Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.091208-0542)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Compaq Presario A900 Notebook PC
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz (2 CPUs), ~1.9GHz
Memory: 3062MB RAM
Page File: 1704MB used, 4628MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
---------------
Display Devices
---------------
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_30D9103C&REV_

Since 12/3/2010 my laptop has been freezing or crashing. I have looked through the event viewer and found

Processor 0 exposes the following:

3 idle state(s)
5 performance state(s)

which occurs shortly before
Th... Read more

Answer:Laptop randomly freezes/shuts down

Hi,

Start by installing SP2: http://www.techsupportforum.com/f104...ml#post2160787

Regards,
Reventon

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Hi guys,I have an Acer Aspire One D257 notebook. It was all working fine until just yesterday. I plugged it in th charge and it just went black. I turned it back on, and the same thing. I then restored it to factory settings using Acer eRecovery Management, and all fine for about 30 minutes. Then it started again. I turned it off and plugged it in, and charged it up fully. Then I turned it on again, and all is OK. I want to use it plugged in though, as the charge doesn`t last long in it. Any suggestions?Help much appreciated,Spollen27

Answer:Laptop Shuts Off Randomly When Plugged In?

Have you tried it with the battery removed ? ?Remove all power to take the battery out 1st.

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When I close the lid to my laptop (HP Pavilion) it will sometimes shut off. Sometimes it does it and sometimes it doesn't do it. In the power options I have it set to "do nothing" for both plugged in and battery for when the lid is closed but still for some reason it'll sometimes shut down.

I'm not sure if this has been asked and answered before, but there are just too many threads to go through them all and a Google search didn't turn anything up for my specific problem.

Any help would be great!

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I have a Toshiba Satellite L645d-S4036 laptop. I'm running Windows 7 Home Premium 64-bit Service Pack 1. Whenever I attempt to boot my laptop in normal mode it shuts down within 30 seconds of logging on. There's no bsod, no crashing, the laptop just completely shuts off. However, I can run my laptop in safe mode for any length of time; my laptop only shuts off when I attempt to boot it in normal mode (this leads me to believe that the problem is not a heat related issue). I've also run Kaspersky TDSS Killer, Super Anti-Spyware, Malwarbytes Anti-Malware, and Microsoft Security Essentials, and nothing was found, which leads me to believe it's not a virus-related issue. Also, because my computer runs in safe mode but not normal mode, this leads me to believe that the problem is in some way software related but I'm not sure.

Any help would be greatly appreciated.

Answer:[SOLVED] Laptop Randomly Shuts Down

Hi,

I'm far from being an expert, I just want to help out. This is what I do whenever I get this issue.

1.Try to remember any changes made to your laptop before the issue came up.

Because if you can boot into safe mode but not normally then it could be a previously installed program or a corrupted/missing important system file. Not sure if drivers could be related to this. Any expert out there please shed some light here.

2. Have you tried the "Last known good configuration" option?

3. If system restore is enabled then Restore to a previous state. If you can't then you can try the next step that I do.

4. In the search box type in "msconfig" and hit enter. Go to the services tab. Check the "hide all the microsoft services". You will then see a list of services. You can uncheck then apply. Try to boot normally. If that doesn't work go to msconfig again but this time, you need to click on the start up tab. Unchek the start up items and see if that fixes it.

Note: It is important to uncheck the "Hide all Microsoft services" so that you will not be able to uncheck the important services that your laptop needs in order to function properly.

5. This last step usually fixes my computer issues whenever I encounter something like this, but I'm not sure if this will be the case for you. Anyway, if you have your windows 7 installer disc, you can boot into it and then choose the repair option there to repair your windows.

Note: You have to ... Read more

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a friend gave me a laptop and i was cleaning it up when it started randomly shutting off. first i was doing a cleanup and it shut down during a malwarebytes scan. then i rebooted and it finished. then when installing avast right when it started coping files it would shut off. when it shuts off its like your pulling the power out so there's no errors in the log or minidumps.

i tested the hard drive and its good. i ran memtest86 and after about 6% tested it shut off. i tried each stick individually and in each slot and it shut off on every one of them. then i tested the ram in another laptop and they passed. i left the laptop on all night long and it was still on when i got up.

i'm stumped. all i can think of is blaming it on a bad memory controller, but i think thats just an excuse that sounds good.
 

Answer:Laptop randomly shuts off without errors

The laptop may be overheating. Are the CPU cooling vemts clean and free from dust? The laptop may have to be opened in order to clean the area well
 

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Hi,

My laptop keeps shutting down an restarting randomly. This happens when either on battery or when plugged in. I don't think it is from over-heating as the laptop is not too hot and this happens straight away when turned on. Also computer performance seems much slower and program are not responding. All windows updates are up to date and mcafee does not find any malware etc. on scans.

Appreciate any help,
Thanks!

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Hi Friends,
 
The problems with my ASUS laptop continue.  Before I call ASUS and waste time sending my laptop back to them for a fourth time, I thought I would check-in with the Best-Forum-Ever for suggestions.
 
Since spring, I have sent my laptop back to the manufacturer 3 times to address chronic random freezing.  On trips 2 and 3, they replaced the hard drive and then the motherboard.  When my computer was returned in September, everything was wonderful - blissful really - the freezing problem was cured.  It started differently, but it worked, and after losing no fewer than 80 work hours on fixing my laptop, I wasn't going to complain.  (after pressing the power button, it sounds like it's powering-up, then there is a click, and then silence.  It does this three or four times before it 'catches' and starts up) 
 
About a month after getting it back, it shut down randomly, once.  Since it didn't reoccur (until now), I didn't really think much of it.  Today, it has shut down randomly a few times in the last hour or two. The screen goes black and then it powers down.   I suspect the trouble is only beginning.
 
The Speccy report is here
Minitoolboxl list is attached too
 
I appreciate any help and advice!

Answer:Laptop shuts downs randomly

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 
As a general rule I will not download material of an unknown source to my computer.  This is why I've requested that you post the MiniToolBox in your topic.

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Ok I've been trying to do this on my own for about a month and I'm at a loss.  I have an asus u56e I bought from my brother.  When it's cold and not on a battery (ie I'm on the road in my car) it starts to load up then shuts down.  Then I power on again and it gets a little further then shuts down.  This goes on and on for several times till it stays on eventually.  
 
I have diagnosed the HD, mem86 tested it (though I heard it only does my "first" stick of ram, I have cleaned windows up, did sfc scan, check disk, updated bios/all drivers, etc everything I can think of.  This is a basically clean install of windows 7.
 
I don't know if you can check the motherboard for certain problems, but google hasn't been helpful.  Caveat, he did spill soda on the keyboard and I ordered one from ebay, got in and replaced it.  There was random stickiness in the computer though not terrible.  It runs great once warm or on a power source.  The power button is a little rough but I doubt that's it.
 
Gotten 41, 51 etc error codes.  Makes no sense I bring it home not on charger same power profile no restarts.  Even in a semi warm car or cold car always randomly rebooting.  IDK what to do.
 
I'm completely out of ideas.  Any help would be greatly appreciated
 

Answer:Laptop randomly shuts off when cold. HELP!

All the residue from the soda spill needs to be removed from inside the laptop.  It can cause corrosion and shorting.
 
There is a good article here on how to clean a laptop after a spill.

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I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.

First post on here and my tech levels are basic/competent. Any assistance would be appreciated.

Answer:Laptop randomly shuts down/restarts.

Originally Posted by IAMKLOOT76


I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.

First post on here and my tech levels are basic/competent. Any assistance would be appreciated.




it could be that it is overheating and then it shuts down

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Ok, so I am working on a laptop for my buddy's wife. It is a hp pavilion dv9700. Obviously enough the title explains it all. I have blown canned air through it and it seemed to run for about 3 hours in safe mode while I defraged it. Logged back on and tried to preform update to sp2 and crashed in the middle. Luckily it turned out just fine. I don't believe it's due to overheating because the bottom and the keyboard aren't hot, at least not compared to any other laptop. I have tried to replace the memory and it still happens. Anyone have any ideas? I'm so stumped. SystemInfoEdited.jpg picture by dragonpoet88 - PhotobucketHere is a link to her system Info. I had to edit it because she used her first and last name as the user. And also she actually has 4gb of ram installed, there is just 3 because I tired to replace it with my own as previously stated. Well, thanks for the help in advance.

P.S.
I have read some stuff where its the thermal paste. How would I go about replacing that?? And is that a symptom of anything?

P.S.S.
And when I say "shutting down", it shuts off. No log off screen, no BSOD (blue screen of death), just off.

P.S.S.S.
And It's not when it's normally running when It's shutting off. It's shut off in safe mode and I have even seen it shut off on the screen where is says "press F2 to blah blah blah" when you first turn the laptop on.

Answer:laptop randomly shuts down not overheating

Welcome
First we have to try and diagnose before trying to fix
I am starting with the assumption that it works ok in safe mode. If it does not we should look toward a hardware issue. I am focusing on software

If it works in safe mode try with a clean boot.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
If it does not shut down, follow procedue. If it does shut down go to next step

Download and test for overheating (your touch the keyboard method is not a recognized overheating test) by using speedfan.
If it is overheating thats the cause if not follow next step

I guess this has to be done in safe mode, although no the best way. Download malwarebytes and run a full updated scan with that and your anti virus.
Negative go to next step

Go to event viewer and give me the codes and explanations of the various shutdowns.

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Hello, I'm on a pretty new laptop, got it a few months ago. It runs fine, but the only thing is, since I updated to 8.1, my computer will randomly shut off on it's own from time to time. It took me a few times to upgrade to 8.1 without any problems (eventually had to restore to factory settings and update from there right away). It's not a huge deal, but I want to make sure it's not going to get worse or cause other problems. I'm uploading a .txt file with all my specs. Thanks in advance!

Answer:Since updating to 8.1, laptop randomly shuts off

Have you made sure that all of your drivers are fully updated?

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This is a brief description of my laptop
Time of this report: 3/14/2010, 19:00:41
Machine name:
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.091208-0542)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Compaq Presario A900 Notebook PC
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz (2 CPUs), ~1.9GHz
Memory: 3062MB RAM
Page File: 1704MB used, 4628MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
---------------
Display Devices
---------------
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_30D9103C&REV_

Since 13/3/2010 my laptop has been freezing or crashing. I have looked through the event viewer and found
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

<EventID Qualifiers="49152"... Read more

Answer:Laptop randomly freezes/shuts down

also this -

The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043c from line 45 of d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-EventSystem" Guid="{899daace-4868-4295-afcd-9eb8fb497561}" EventSourceName="EventSystem" />

<EventID Qualifiers="49152">4609</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>16</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2010-03-16T08:35:11.000Z" />

<EventRecordID>56476</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>Application</Channel>

<Computer>Fieldmont-PC</Computer>

<Security />

</System>
- <EventData>
<Data Name="param1">d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp</Data>

<Data Name="param2">45</Data>

<Data Name="param3">8007043c</Data>

</EventData>
</Event>
Also I did a system restore and driver update and no change
 

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I think it gets too cold, now before you laugh lemme tell you what i've noticed on my laptop so far.

3 straight days in a row, when I use my laptop in the morning (when its very cold) and the coolant I use to keep my laptop even cooler, is a ghetto way by simply placing the latptop ontop an airfan. So for 3 days it shuts down randomly (no blue screen, complete shutdown) in the morning. Today the 4th day, I still kept it ontop the fan (for elevated free airflow on the bottom) but with the fan turned off, and it hasnt shut down at all.

What do you guys think?

I already know its not overheating.

Answer:I think I found out why my laptop randomly shuts down

I think you should stop starting new threads for your problems. You have already done so at least half a dozen times in the past few weeks.

Starting new threads for the same problem is a bannable offense: http://www.sevenforums.com/general-d...ease-read.html

This is your final warning.

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I purchased a Gateway laptop (see specs below) about 2 years ago and haven't had any problems up until now. About two months ago, the laptop began randomly shutting down with no warning.
Searches indicated that the machine may be overheating. So I carefully cleaned the fan, heat sinks, etc. with compressed air. Didn't help.
Since it only powers down when hooked to a power supply (it never does so when using the battery), I bought a new power supply (exact same type that came with the computer). It seemed to work for about a week, and then the random shutting down started again.
The only other possibly relevant piece of information is that the machine fell about a foot from a table onto soft carpet a few weeks before this started happening.
Any thoughts on what may be causing the machine to randomly shut down? My thanks in advance.

Gateway ML6732 running Windows 7 Home Premium (32 bit OS). Intel Pentium Dual T2390 processor. 3062 MB RAM. Realtek RTL8187B Wireless card.
 

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It will not turn back on and was on charge when it shut off, I tried it without it plugged in but still nothing

Answer:My Asus Windows 8 laptop shut off randomly with no warning

See if you can get things happening with this.How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctlyhttp://www.lazesoft.com/fix-boot-pr..."It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"Lazesoft Recovery Suite Home Editionhttp://www.softpedia.com/get/System...http://www.lazesoft.com/lazesoft-re...Tutorialshttp://www.lazesoft.com/guide.htmlScreenshot ( SS )http://i.imgur.com/c9viJO4.gifhttp://i.imgur.com/DdozUxq.gifHow to Boot a Computer from a Lazesoft Recovery USB Devicehttp://www.lazesoft.com/create-a-bo...

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I have a Lenovo Y460p and it's been randomly shutting off whenever I get into game. Whenever it shuts off, it's like pulling the plug on a Desktop computer, it blanks out and doesn't restart or have crash logs, etc.

I've done my research etc, I've been having a problem, I know it's not overheating. The CPU is normally at 50 C or so and the GPU never passes around 60 C or so.

Even if I let the computer sit overnight and then I turn on the computer, it's fine when using Facebook, etc, I can have multiple tabs, spotify, iTunes, etc open without any slow down or issues.

So for example, the game I play is League of Legends, and the client functions fine, and the game will load in, but as soon as the game starts (I normally tab out of the game and browse the internet while I wait for the game to load), I tab in and almost 4 seconds later it crashes. I haven't had this problem before until just recently.

I'm running a 120W charger on my laptop, so I don't think the power input could be the issue. I have a dead battery also, so I've tried to run the game with and without the battery, and the result is the same.

*edit* forgot to mention my graphics driver is up to date.

Any ideas as to what it may be?

Answer:Laptop Randomly Shuts Off at opening of game

Hi and Welcome to TSF!

Is the power supply an OEM Unit? Does it get hot when you're gaming?

Sounds like its getting loose or failing.

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I got a new Acer E 15 E5-575G-53VG about a month ago and for the past two weeks when I use it on battery power it will randomly instintly shut Down and not want to turn on for more for 5 minutes until I let it sit for a while but when it is plugged in there are no issues it makes a little beep like if you were to hold down the power button, this laptop is less than a month old, what should I do? Its not a temputure issues because sometimes ill be playing tf2 for an hour with no issues and other times ill be just reading articles and it will instintly shut down with a little beep.

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Few weeks ago, i noticed my laptop battery was 23% remaining and it shut off like it had no power. i pressed the power button and it wouldn't start. In power plan settings i have 10% low level battery, 5% critical battery level and 7% reserve level with notification on, but i dont get notification before laptop shuts off. It's like the power's cut.
Yesterday same thing happened but it happened alot sooner at around 41%. i pressed power button, it didn't start.
any suggestion? thanks

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My y510p fan will randomly shut down due the fan running at max. I could be doing as little as browsing the internet and the fan will spike. I've had the laptop for only 3months now. I have a cooling pad and I've had it on a flat hard surface. The problem will only go away if I take out the battery and just mash the power switch with the adapter for a while. It's reoccuring though, it will go away for a couple days then start acting up again. I tried looking up solutions and it says to clean the fan for dust but when i used compressed air no dust came out.

Answer:y510p fan randomly spikes and shuts off laptop

Hi Taisiev,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that your Y510p Laptop is automatically turning OFF when FAN spikes up even while running browser and as you have performed most of the possible troubleshooting steps. I would strongly suggest you to contact the Seller or our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Do post us back for further queries.
 
Best Regards

Shiva Kumar






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My laptop sometimes shuts off while doing stuff. I've had it for almost a year and it just started doing this the other day. Also, when I restart my computer it will hang before the Vista loading screen comes up, showing a black screen with a blinking underscore in the top left corner. It's pretty annoying and I would appreciate any help.

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