Computer Support Forum

java32 bit installer error on 64bit machine

Question: java32 bit installer error on 64bit machine


I have a surface pro running Win 8.1 and im fairly sure I have up to date Java. I am a bit of a non technical guy but keep my pc up to date. Im trying to install some software (touchgraph) and failing at first hurdle as it throws the error as shown in image below (which says cant locate suitable 32bit JRE). Can you help?

Relevance 100%
Preferred Solution: java32 bit installer error on 64bit machine

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: java32 bit installer error on 64bit machine

First thing to do might to check and be absolutely sure you have the 32-bit JRE or JDK installed. You might have installed the 64-bit JRE/JDK instead thinking that you needed to use that because you had a 64-bit OS. Both the 32 and 64-bit JRE/JDK should be able to peacefully coexist on the same system, so no need to uninstall one just to install the other.

4 more replies
Relevance 61.91%


Seen some very helpful posts on here whilst trying to resolve my issue mentioned above, so thought I'd join up and see if anybody could advise on my issue.

Trying to install IE11 on a Windows 7 64bit machine with SP1 installed.

Machine previously had IE8, went to IE11 direct download from the website, which resulted in an error saying it had failed to install.
Tried performing the update from Windows Update, on system restart the machine had IE10 installed with the error "9C59", having researched this error code it seems it's not very informative.

Microsofts suggestion for this code was to uninstall IE9 and try again.
I uninstalled IE10, tried again, and then uninstalled IE9, tried again, same result each time.

I then ensured all Pre-Requisite updates had been installed by manually checking each one from microsofts website, then repeated the installation attempt, no luck.

Ran the SUR tool, which seems to indicate no issues.
Then SFC, which has highlighted a few errors.

I've attached the CheckSUR.log, CheckSUR.persist.log and the SFC details from the CBS.log.

Hopefully somebody has some pointers into how this issue can be resolved.

Thanks in advance, your time and expertises are greatly appreciated.

Answer:IE11 won't install on Windows 7 64bit Machine, Error 9C59

I'm no expert so wont try to read logs but Googling this as "ie11 install error 9c59" I would say you need to ensure two things. That you've done an Elevated Disk Cleanup (Tutorial Step 6 HERE) and ensure that your system is otherwise fully up to date. IE11 wont install until SP1 is installed and you haven't mentioned that. Is your system totally up to date otherwise?

SP1 installs easier if you disable any antivirus during the process.

9 more replies
Relevance 59.45%

If I buy a 64bit PC MACHINE, X86 WINDOWS, CAN I :

Make 4 partitions, the below
Kubuntu 9.04 64bit full dvd version [when ready]
Kubuntu 9.04 32bit full dvd version [when ready] ????

Answer:64bit PC MACHINE, X86 WINDOWS,CAN I have 32bit & 64bit vista partitions

Yes, you should be able to do that, well that is if you know how to create a partiotion..


2 more replies
Relevance 59.04%

G'day all! (first post here!! :P) this is my situation:

I have a server...and i have installed a printer to it - the Canon LBP 3200 - the server is a 32bit machine running win7 pro...anyways...this printer does not have ANY 64bit drivers (which my main machine runs win7 ulti x64) so i am unable to install the printer on my main machine...

I was wondering, is there a way to share it from the server to the 64bit machine without installing any drivers?

Or is there a way to install 32bit drivers on a 64bit Machine?

Or can anyone find any 64 bit drivers/custom 64bit drivers?


Thanx all!!

Answer:Sharing a printer from 32bit machine to 64bit machine without drivers.

ok so i tried this method: Go to Control Panel. Choose printer. Then choose Add Printer.

Choose Add a local printer. Click on Create a new port. The default in the drop down box is Local Port. Do not change that. Click Next.

A dialogue box will appear asking for you to enter a port name. Type in the \\computer name\printer name ie. My computer's name is basement and the printer name is EpsonSty so I typed in \\basement\epsonsty

But when i make my own port name it says access is denied... :S

any help?

9 more replies
Relevance 50.84%

Laptop Toshiba Satelite X205-SLi6
This laptop has a built in IR receiver with an RC6 Toshiba remote. It works great with Vista 32 ultimate and Windows-7 32bit ultimate and plays media software well. Since Windows-7 64bit does not detect the IR receiver hardware the Toshiba drivers will not install even though the drives are marked 32/62 bit.
Please, someone at Microsoft tell me why Win-7 64bit installer does not recognize the IR hardware. No, it is not in the list of Hardware devices.

Answer:Windows-7 64bit installer Infrared driver

Quote: Originally Posted by sfensler

Please, someone at Microsoft tell me why Win-7 64bit installer does not recognize the IR hardware.

Then you need to contact Microsoft.

3 more replies
Relevance 50.84%

I just upgraded to Win 7 64 bit from 32 bit. Have a few problems now.

#1 is trying to install Windows7-USB-DVD-tool so I am able to burn a copy of Win 7 64 bit w/SP1 to a DVD. I get the error shown in the image. I follow the path and the file is there. Now what?

#2 is every time I reboot, the screen resolution has changed to 256 color. I have to change it to True Color 32 bit (highest shown to change). How to fix?

Thanks for any help.

Answer:Win installer & screen resolution after upgrade to 64bit

Did you do a Windows Update after the install to get the latest device drivers? That often helps.

7 more replies
Relevance 50.84%

Dear all, Off late my laptop has been throwing weird ntdll.dll and other such .dll errors in the middle of gameplay. It's downright irritating to the point that now it's become infuriating. Would re-installing my Windows 7 64bit OS help get rid of these errors? I am assuming it would, and tried to download the Windows 7 64bit installer s/w from Microsoft's website using the serial key given at the back of my laptop. To my ultimate irritation, the site threw a message saying that this particular OS has been installed by the hardware provider (HP) and I should contact them directly...WHAT?!?! Would be grateful if the experts here would help put me out of my misery! Thanks in advance!

Answer:Windows 7 64bit installer for HP Pavilion DV7-4183CL

You can reinstall the Windows 7 version that your notebook was delivered with by using the recovery disk set or usb recovery media.   The media was suposed to have created by you with the use of  the HP Recovery media creator utility.   You should have created  one or the other  shortly after you setup your notebook for the first time. In the search box type in recovery and you should see an HP Recovery media creator and an HP Recovery Manager appear, unless you happen to have deleted it already.  You can still create the recovery media if you didn't do it before, unless you happen to have deleted the HP Recovery media Creator utility.  If you live in North America you can check to see if they sell the recovery media. HP does not stock recovery media for notebooks and desktop PC past three years of introduction into the market. 

1 more replies
Relevance 50.84%

I ordered win7 pro 32 bit to go on my 32 bit dell computer. I replaced the HDD also. Can you install the 64 Bit version
on a 32 bit machine?

Answer:64Bit on a 32Bit Machine?

It depends on your CPU. You can't install a 64bit os on a computer with a 32bit processor,
Use this utility to find out. Any modern processor is 64bit.

1 more replies
Relevance 50.84%

Intel E8500 CPU
PS I want to use this as a game server what would you recommend and I will be file sharing with my windows 7 machine

Answer:Can I install a 64bit os on this machine?

Answer to thread question: Yes.

C_N1 said:

PS I want to use this as a game server what would you recommend and I will be file sharing with my windows 7 machineClick to expand...

Not sure what recommendations you are asking for, but depending on the game/server it seems the machine will run well for what you ask of it.

4 more replies
Relevance 50.84%

Hi all,

I need to build new computer for 64 bit edition. So I need your suggetions,



abit fatal1ty an8 sli !!!!

im goin to after christmas when i get to spend my money on myslef.

1 more replies
Relevance 50.84%

Hi there !

I'm user of windows 10 Pro 64bit.
I have version 1607 , OS build 14393.447.

I'm using this system/computer for producing music.
So, there are various VST instruments installed.
One program/instrument requires, when i load it, activation keys and machine ID (freshly installed windows).
Ok, so far so good.
I can register that plugin and all keys are working.
But, after some time , i guess, machine ID changes and i must require activation keys again.
That happened after weekly updates or last time i didn't even have computer connected to internet for about one week and activation keys appeared again.
Why is that happening, like machine ID is changing very often.
I don't remember that in windows 8.1 or earlier versions, just when re-installing windows or major updates.


More replies
Relevance 50.84%

Hello all,
My job has me traveling 100% of the time, so I cannot go a day without a laptop. I recently found out that my computer does not like Jameson and Coke as much as I do, so I had to purchase another one asap. I'm working contract work right now on Navy installations, and as more than a few of you here know, that the NEX does not really carry next gen machines. I have the old hard drive out of my old machine and am using a SATA to USB cable to pull all of my information off of it. I than ran into a problem when trying to do some reports. I use a program called Neat Receipts for documention of expenditures and it will not run on Vista 64 bit.

Long story short, I was wondering if was at all possible to boot from my old laptops hard drive via the cable?

I was also wondering, I purchased a HP Pavilion DV2940SE because it was the "best" laptop they had there. But I ran a test and found it will not perform in the new up and coming MMO, Warhammer. I was wondering if there was any way to change the graphics card out of this system without causing more problems.

Thanks a lot!

Answer:New Machine w/ Vista 64bit

You can't boot Windows from an external drive. Since 64-bit Windows isn't supported, you'd have to install a 32-bit version of Windows if you need to use this program.

Very few laptops allow the video cards to be swapped. As far as I know, HP laptops don't support this either.

2 more replies
Relevance 50.84%

I have a 64 bit laptop with Win 7 64 bit installed. I have an application that absolutely must use 32 bit. Can I install Win 7 32 bit O/S on this 64 bit piece of hardware?

Answer:can i install win 7 32 bit on a 64bit machine

Yes, your laptop can run either version of Windows 7. What program is it that will not run in Windows 7 64 bit? Is your problem drivers or something else?

5 more replies
Relevance 50.43%

Hi can anyone help please,
I am having trouble installing an application (Nero7)

I believe it is a fault in the windows installer program. (it has been suggested before on a different application)

The Machine is not connected to the internet (It is used stand alone for Video editing and DVD Burning.

How can I update the windows installer program to the latest version, I have applied Service pack 2 via a cd.


Answer:Windows Installer update on non internet machine

Follow the link to download Windows Installer 3.1 (v2). Install it on you non-internet computer and enjoy!

2 more replies
Relevance 50.43%

It seems like I have a Windows Installer Service issue. My OS is Vista 64bit Home Premium.

Certain programs are not installing (Windows 7 Upgrade Advisor to name one). Win 7 Upgrade Advisor gave this error message when trying to install:

The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.Click to expand...

Most programs install fine, but this, .NET Framework 2.0, and some other installers have issues and can never install. I have not had any issues uninstalling programs.

What can I do to repair the Windows Installer Service or fix this issue? Thanks in advance for any help.

More replies
Relevance 50.02%

Does it really matter if I install 32bit XP on a 64bit machine? I'm particularly concerned that games might not perform as well as they otherwise would. I'm aware that 32 bit XP will only accommodate a maximum of 4GB RAM, but apart from that, is there any difference?

Answer:[SOLVED] 32bit XP for a 64bit machine

There'll be no problem at all, the 32bit version has better drivers support and better compatibility with older softwares. The memory shouldn't be a problem either, I don't think there are many games around that can make use of more than 2GB of RAM.

Note that XP 32bit will probably not detect 4GB of memory if you have 4GB installed. If you want more information about that you can read this thread starting at "About the memory now". It won't make a big difference with games anyway, once you have more than 1GB of RAM the things that really matter are your CPU and video card performances.

Apps that are designed specifically to take advantage of the 64bit features will perform faster on a 64bit OS, but most of these are professional apps. Games may perform better if they can benefit from faster memory access but you shouldn't see a big difference.

2 more replies
Relevance 50.02%

Ok The title pretty much sums it up, The story goes like this, on the 23/6/2012 i got my new PC after tossing out my old AMD machine the specs are as followed:

Motherboard - Intel DH67CL (With latest Bios version)
CPU - Core I5 3550 Quad core processor (Ivy Bridge)
Graphics - Default HD graphics 2500
Audio - Onboard Realtek hd Audio
OS - Windows 7 Ultimate x64 edition SP1
AV - Avg free 2013 - Was 2012

Now for the first 2 months it absolutly rocked i only ever got one BSOD in the entire 2 months and it was due to something stupid i did, besides that it was a perfect machine, anyway Then something happened to my windows (i suspect it was a damaged file or Virus), I had to remove windows and re-install it again i changed nothing, i put the same software, the same drivers, The same everything But ever since then i will constantly be getting random BSOD's at any given time for no apperant reason, even while running idle, sometimes it would run for 2 or three days non stop, then suddenly I'd decide to play a game and it would halt and display the BSOD.

I know i don't have heating issues, the temparature remains well within the 40's so its not getting hot, I tried installing SP1 hoping it would fix it, but no such luck, I take good care of my OS I regularly use cleaning tools like Ccleaner, Regcure, AVG, I defrag my disks every month and so forth but that doesn't seem to solve the problem, I tried running SFC /Scannow, it told me there were problems ... Read more

Answer:BSOD Anytime anywhere on 64bit machine

Click on User CP on the top right of this page
Click on Edit System Spec
Fill in your computer specs
System Info - See Your System Specs

9 more replies
Relevance 50.02%

I have been trying to install Vista for days now on my new gaming machine but it just won't work. I have a Gigabyte GA-P35-DS3R Rev 2.1 mobo, Gigabyte 8800GT graphics card, 2 Seagate Barracuda 7200.10 320GB drives in RAID 0 and 4GB of TEAM Xtreem Dark PC2-6400 CL4 ram. I have been into the BIOS and enabled RAID and setup a RAID array in RAID BIOS. I have also downloaded the correct RAID driver from the Gigabyte website and I load it when windows prompts me.

Here is what's happening.

Everything good during windows install until it gets to completing installation part. Computer restarts as it says and then continues to install windows. Screen goes black and I lose power to mouse, keyboard and all usb ports. Any ideas?

If it is my RAID array being incorrectly setup what would it be that I have done wrong? The BIOS seems very simple so I don't quite know how I would have made a mistake. The only thing I can think of is the stripe size part which I left at 128KB.

I have 4GB of ram in 4x1GB sticks which came in pairs. I put one pair in one colour slot and the other pair in the other colour slot. Could this be an issue? I haven't done anything with the ram in the BIOS.

In the BIOS do I need SATA AHCI Mode enabled? It's currently disabled.

I put my drives in the yellow SATAII0 and SATAII1 ports and my cd drive in the SATAII2 port. Is this correct?

I'm fresh out of ideas guys, please help.

Answer:Can't install Vista 64bit on new machine

The thing I keep seeing all over this forum is when you have 4x1GB of ram remove two of them and try again. Once you're set up and running with all downloaded patches and SP1 put your ram back in.

I hope this helps

9 more replies
Relevance 50.02%

Hi All -
I recently built a new Win7-64bit machine which is suffering from somewhat random BSOD's (I have encountered 4 BSOD's in the past 11 days). I have the latest BIOS installed and I think I have updated all of my drivers updated. 3 of the 4 BSOD titles have been MEMORY_MANAGEMENT (the 4th was SYSTEM_SERVICE_EXCEPTION), so I have run 2 different memory checks - both of which passed at 100%. The machine is for development, so SQL2008, VS2008, IIS along with Outlook, etc. are all running when it crashes. Finally, it mostly crashes at night (when unattended). Hopefully some of these clues help.

I have attached a zip of all 4 Mini dumps in txt form. Any help would be greatly appreciated.

Answer:BSOD in new Win7 64bit machine

Quote: Originally Posted by tshawver

Hi All -
I recently built a new Win7-64bit machine which is suffering from somewhat random BSOD's (I have encountered 4 BSOD's in the past 11 days). I have the latest BIOS installed and I think I have updated all of my drivers updated. 3 of the 4 BSOD titles have been MEMORY_MANAGEMENT (the 4th was SYSTEM_SERVICE_EXCEPTION), so I have run 2 different memory checks - both of which passed at 100%. The machine is for development, so SQL2008, VS2008, IIS along with Outlook, etc. are all running when it crashes. Finally, it mostly crashes at night (when unattended). Hopefully some of these clues help.

I have attached a zip of all 4 Mini dumps in txt form. Any help would be greatly appreciated.

I am afraid we need the actual DMP files. use these instructions to find and upload them.


9 more replies
Relevance 50.02%

I have purchase new PC with i7 3.20 processor, want to know if you can i run windows xp pro 32bit on a 64bit machine ( I see some answers from 2007)

Answer:can i run windows xp 32bit on a 64bit machine

16 more replies
Relevance 50.02%

So I am building a computer and have just ordered my parts. Was just wondering would I be able to install a VM of WinXP 32bit on it if I install Win 7 64bit as the physical OS on the machine without any problems?

Answer:Solved: VMs on a Win7 64bit machine

Yes, but you will need to enable "Virtualization" mode in your BIOS before running ANY VM's.

1 more replies
Relevance 50.02%

I have a problem and the only way I can possibly get around this problem is by having both the 64 bit and 32 bit OS installed on my PC.

I have an Epson Stylus PhotoRX685 all in one printer, for which the drivers for the scanner don't work on Windows 7 x64bit. I have been on to customer support and have been duly informed that they are not going to be making a compatable driver for the printer. I have already tried to use the Vista x64 bit driver but to no avail.

Because I cannot afford to buy a new scanner I want to install both the OS's on my PC in the hope that the x32bit driver the Windows 7 will work the scanner.

Here is my plan, I got 2 HDD's on my PC one 500GB and one 80GB, I have just created a 75GB partition on my 500GB HDD which also has the OS installed on it. I use the smaller HDD for my back ups, and I would ideally like to continue to use this HDD for my backups as it is a separate HDD.

Would I be able install the x32bit OS to the partition on the 75GB partition which is on the HDD that my main OS is on, or would I have to put it on the separate HDD?

Would I then be able to then somehow create some sort of network or would it be possible for me to just access the images that I would have scanned without having to put them on a flash drive or DVD or something and if so how?

Also would it be possible for me to us the XP mode to see if my printer would work in that or is the XP mode not a virtual machine?

All your help is greatly appreciated.

Answer:Installing Windows 7 64bit and 32 bit on the same machine!

Did you buy one key and get 2 DVD's?

9 more replies
Relevance 50.02%

As the title says, im upgrading from 32bit to 64bit(both XP). The reason is because i just ordered a 2x2gb ram sticks of newegg and i want my system to read all of my memory.

But hmpm... so i have found all of my drivers that are 64bits for my hardware. But i cant seem to find my CHIPSET driver since i dont even know where to look for it(i dont know my motherboard manufacturer, etc...)

By any chance is there some way to find it even if i dont know the manufacturer of my mobo?

Att, Rey .

PS: my mobo is compatible with vista, i remember when i bought it, like 7 months ago, the box said so.

Answer:Upgrading my machine from XP 32BIT to XP 64BIT.

What is the make and model of this computer?

6 more replies
Relevance 50.02%

Hello and thanks in advance for your help.

I currently have two 64 bit laptops that I'd like to downgrade to Windows XP Pro 32 bit.

Both are HP dv6 models.

The first is I believe a dv6-1350us and is running Windows Vista.

According to the tech guy he says I have to install a 64-bit operating system like XP Pro 64. I'd like to confirm if this is really true or not.

The second computer is dv6-1355dx and running Windows 7 Home Premium. So can I downgrade this to XP Pro 32 bit?

Supposedly there are drivers available to make this change. But according to my tech guy he believes I have to use a 64 bit operating system with a 64 bit machine. So maybe Windows XP Pro 64 bit would work.

Any help or suggestions would be great.


Answer:Can I Install XP Pro 32bit on my 64bit machine?

6 more replies
Relevance 50.02%

hi everyone,

I barely bought a hp pavillion dv4-1283cl Laptop. It already had windows vista 64 bit on it. I really dont like this system since first of all I feel i'm not quite in charge and second of all it doesn't work with a couple of my devices.
Anyways, I want to 1) either completely get rid of vista and get XP instead
Or 2) have xp installed alongside, if i'm not wrong called dual booting.

In order to achieve my initial goal, I put my bootable xp cd in the drive and booted from the cd, So the xp would start loading the files but at some point i would get an error message and system wouldn't do anything further so i had to restart the system. It wouldn't damage my Vista either, so i could start vista normally and used it.
here is part of the error message:
"check for viruses on your computer (I'm sure i dont have any). Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure its properly configured and terminated."

Now i'm even content if i could have xp along the vista (64 bit) if thats possilbe at all.
Using Vista's disk shrink function, i created a new partition on the C drive, just in case i could get the xp installed on it. but like i said, it wouldn't boot from the cd and when i run the xp CD in the Vista , it doesn't let me install it or do anything.

I'm positive that xp should be able to run on this machine some how, cuz on hp's website i could ... Read more

Answer:Installing XP on a 64bit Vista machine

7 more replies
Relevance 50.02%


Recently got mirrors edge and when I load the game and click install - nothing happens at all! Tried using other compatibility such as XP/vista to no avail.

Searching this and various other forums provided no answers. Here are all my specs:
I've never had this problem with any other games, such as (Modern Warfare/Mass Effect 2/Borderlands etc)

Any help would be greatly appreciated.


Answer:Installer problem - Cannot even install Mirrors Edge (Windows 7 64bit

Try running the installer as an administrator.

2 more replies
Relevance 49.61%

Will 32bit hardware work in a 64bit machine?

I'm upgrading from win7 32bit to Win7 64bit. I'm having trouble with my sound card. It is 32bit. There are no 64bit drivers for it. However it is a Sound Blaster PCI 128 (I'm assuming 'bit'). I know its old but its reliable and it has served me very well in the past.

It doesn't seems to be able to install win Win7 64bit. (It did before on win7 32bit) The error message says "incorrect handlers" when I install the drivers.

I wonder if I have to buy a whole new soundcard or is there a trick to installing 32bit hardware on a 64bit machine.

Answer:Will 32bit hardware work in a 64bit machine?

With no 64-bit drivers available, you are going to need a new card.

1 more replies
Relevance 49.61%

I've had some drama with a corrupted BOOT drive. To cut the story short I need to do a clean install on a brand new HD. I have created a Windows Easy Transfer file on an external drive.

I'm about to format the C: drive and do a clean install of Windows 7 Ultimate 64 bit version. All my applications are still installed on two other drives in the same machine. I had nothing installed on the C: drive. When I transfer my settings back to my C: drive from the MIG file will I still need to re-install all my apps or will it pick them in situ, as I haven't modified any of the other drives?

Answer:Transfer to same machine (Win7 64bit ultimate)

You must reinstall all programs to a newly installed OS because they write registry keys which integrate themselves into the OS until uninstalled, which is also why they should be installed on the same partition with the OS.

You can separate your data out to another partition so if you must reimage Win7 on C because it becomes irreparable, your data is intact, current and waiting on the other partitiion.

I do not recommend Easy Transfer because it can fail and you must try to pry your data out of it. Easier to just drag your User folders to external.

Other steps here to to get a perfect Clean Reinstall - Factory OEM Windows 7

1 more replies
Relevance 49.61%

Upgrade from Vista HP to W7 64b on 32b comp. Curently running Vista Home Premium 32 bit and want to install windows 7 64bit. Computer has 32bit hardware. Is it even possible?

Answer:Install 64bit windows 7 on 32bit machine

It is not possible to install a 64 bit OS on 32 bit hardware.

5 more replies
Relevance 49.61%


I currently have a Compaq Presario SR500 Desktop Pc which has 2GB of Ram and a 1.6Ghz processor. I have a Samsung HD161HJ 160GB Sata Hard Drive installed in it running 32-bit Windows 7 Home Premium.

I am trying to put the hdd into a HP S5300uk which has a 320GB Western Digital WD3200AAJS Sata Hard Drive installed running 64-bit Windows 7 Home Premium OA running on it.

I have tried to put the Samsung HDD into the s5300uk Pc but it comes up with Windows Startup Repair and that says it cannot repeair the start up sequence. I have put the HDD back into my old pc and it works fine.

I did some nosing around using the Command Prompt and it came up that it was attempting to boot from X:\, which does not exist on my HDD.

Is there something I need to do to prepare my HDD to go into the HP PC?

Thanks In Advance!


Answer:Windows 7 32bit HDD in a 64bit HP S5300uk Machine

was win7 64 installed on that computer? if not, most likely you will have to reinstall using the vista7 64 disk.

2 more replies
Relevance 49.61%

Need to know if I can install Win7 32bit On A 64bit Machine. If so, what are the advantages and disadvantages? Thanks.

Answer:Installing Win7 32bit On A 64bit Machine

Quote: Originally Posted by Tarkus13

Need to know if I can install Win7 32bit On A 64bit Machine. If so, what are the advantages and disadvantages? Thanks.

Yes you can

smaller resources footprint, less problems with drivers, less minimum system requirements

Dis advantages
Somewhat slower, can only use ~3,25 gigs of ram even if more is installed

3 more replies
Relevance 49.61%

I would like a copy of the following file, if someone could zip it up and attach it here, that would be sweet.


Answer:Someone have a windows 10 64bit machine, I need a file. (hidusb.sys)

Compressed/Archive file formats are not permitted to be uploaded.

A reputable file sharing host should be used.

1 more replies
Relevance 49.61%

Hi all,
I was wondering if anyone could help me out with one of our laptops that keeps getting random BSOD.  I've attached the minidump and I've used BlueScreenView program to view the log and here's what it says:
The laptop is a Lenovo ThinkPad E540 and I've used the Lenovo System Update to update the drivers such as wireless NIC and also the BIOS but laptop is still getting BSOD.  Thank you in advance.

Answer:Random BSOD on a Windows 7 64bit machine

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

9 more replies
Relevance 49.61%

I am unable to get upgraded to IE 10 and I ran accross a post via google where you fixed it what appears to be the same for someone else, and I'm hoping for the same.

It goes through the installation process, then reads "restarting programs" before getting the installation failed message, the installation error code I get through Win Update is 9C59

Tried installing with a clean boot with no result.
I ran the sfc /scannow and attached the csb dir, I had to break it into two zips as it was over the 8mb limit.


Answer:Installing IE 10 Fails on my Windows 7 64bit machine

when I used IE it seemed to a little sluggish so i swapped over to firefox and IMO its much better as it does crash or slow down as much as IE I would suggest this

BUT if your heart is set on ie you can uninstall it completely and re-download it at this link(official)
Internet Explorer - Microsoft Download Center

good luck

9 more replies
Relevance 49.61%

Hi every one,

i have this machine which is causing too much headache for me,

this machine was having Windows XP 64 Bit,
and it had a lot of BSOD crashes, then i just decided that it's the time to make the move to Windows 7 for this high performance machine, since i was not able to upgrade to Windows 7 because of some applications just working on Windows XP 64 Bit, but now there is a copy of it,

Any way i'm still having those BSOD crashes,
I have replaced the SSD 500GB hard drive with another regular hard drive with no results,
tried to remove and install nVidia Driver,
tried to install a different version of that driver with no results,
tried to remove McAfee AV and installed Kaspersky Internet security 2013 also no result,

now i have grabbed all the data using SF Tool, and i really hope that u can help me with that issue.

thank you

Answer:BSOD Winxp 64bit, Win7 Pro 64bit many error codes

- you have Bugcheck 116: VIDEO_TDR_ERROR
you may want to read this first STOP 0x116: VIDEO_TDR_ERROR troubleshooting

BugCheck 116, {fffffa800acaf010, fffff8800592c134, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+8e4134 )
You can either try updating your NVIDIA drivers, or roll back to the most stable release (preferably WHQL'd)

- Uninstall your KIS 2013 as it's causing BSOD

BugCheck 3B, {c0000005, fffff88003594fa9, fffff88004409740, 0}

Probably caused by : klif.sys ( klif+95fa9 )

Followup: MachineOwner
klif.sys - Driver Reference Table
you can use the tools here Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase


fffff880`038cba08 fffff880`04546802Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
This is part of KIS 2013, and apparently messing with your TCP/IP connections, which is in conjuction to:

fffff880`038cb9d8 fffff880`05b4784fUnable to load image \SystemRoot\system32\DRIVERS\yk62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for yk62x64.sys
*** ERROR: Modu... Read more

3 more replies
Relevance 49.2%

I want to upgrade a 2008 Win7 Pro 32bit computer to Win7 Ultimate 64bit.

Have new mobo, processor, 16gb memory, 256gb SSD. Would like to be able to use my 32bit programs for a while, until I can replace them with 64bit progs.

How can I do this? Or do I need to have two machines?

I have searched this forum and found some old posts that suggested I start a new thread.

Very grateful for your help.

Answer:How can I run 32bit programs on a 64bit machine? Windows 7 / Ultimate

Most 32bit apps will run fine on 64bit Windows, unless they have 32bit driver dependencies or include 16bit code.

What apps are you using, specifically, that you are concerned about? You might want to search the compatibility catalog first to see if any have been officially tested and submitted:

4 more replies
Relevance 48.38%

Hello out there, does any body know what causes the stop error 0x00000101? I have the i7 with 12 gig ram. This Hp machine has been displaying bsod ever since I bought it 18 months ago and nobody at hp can figure it out. Somtimes the error is the 0.....124. I get these errors a few times per week. I have a Raid 1 system if that helps. Help please Thanks for any feedback. Anthonyg

Answer:stop errors on vista ultimate 64bit machine with i7 chip.

Im looking up the other error, but 124 means hardware.
Do you get beeps on boot?

STOP 0x00000101: CLOCK_WATCHDOG_TIMEOUT Usual causes: Device driver, BIOS bug, hardware defect

Its a hardware problem.
Most common is memory.

4 more replies
Relevance 48.38%


I got a Dell XPS 8910 with the i7-6700k which comes with Windows 10 installed.
I would like to install windows 7 any with any X32 or X64 bit.

What I did is installed windows 7 ultimate with X64 bit.
The problem I got was during the installation there is no keyboard and there is no mouse working !! and I solve the problem as following :

1- If you have bootable windows 7 usb drive JUMB THIS STEP.
OR You have to make bootable windows 7 usb drive. ( any version you like ).
to do that have windows 7 ISO file and use powerISO software (PowerISO - Create, Burn, Mount, Edit, Compress, Encrypt, Split, Extract ISO file, ISO/BIN converter, Virtual Drive) to make one.
google the internet for this method or any other method to make one.

2 - download Windows 7* USB 3.0 Creator Utility for the windows you are using now (Download Windows 7* USB 3.0 Creator Utility)

3 - plug the bootable windows 7 usb drive in your PC and run the Windows 7 USB 3.0 Creator Utility as administrator.

4 - when the utility start, choose the USB drive path (bootable windows 7 usb drive) and click on creat Image.
when it done. that all !

Take the bootable windows 7 usb drive and use it with Dell XPS 8910 to install windows 7 from usb port as usual.
This method work for me after week of pain , Now I have installed windows 7 ultimate on Dell XPS 8910 instead of windows 10 and the problem was no keyboard or mouse working during the installation of windows 7 but after these steps everythin... Read more

More replies
Relevance 48.38%

Firstly, I keep getting all these spam emails I can't get rid of. They are from randomly generated hotmail accounts soliciting porn. I have Adaware and spybot, as well as Kaspersky Internet Security. Adaware and spybot both give a clean report, but the emails continue. I am using an online mediacom email host, nothing like Outlook or anything like that. I've never had an issue like this and I have no idea where I could have possibly picked this crap up from. I'm quite careful about what I put on my machine and I am somewhat computer savvy. I'm running Vista 64.

Also, on a side note, Kaspersky has been of no use to me as of yet, I've had a few issues with it. Firstly, the databases are always obsolete, even immediately after an update. Secondly, it's always telling me "training" is required on 50 spam emails. When I go into this it appears that Outlook is the only email thing it can help me out with. Most importantly however, after a system scan, the program reports multiple viruses/trojans, but the "disinfect" option is faded out and I cannot clean the detected threats. Anyone that has some experience with this application willing to help me out?

Answer:Unsolveable spam emails/Infected machine Vista 64bit


14 more replies
Relevance 45.1%

Avast detected it as Win32 Trojan-gen, I get error 42111 (from what I've read it's due to inability to remove without corrupting the file)

HijackThis Log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:14:47, on 2012-11-21
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16455)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe
D:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
D:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
D:\Program Files (x86)\Mozilla Firefox\firefox.exe
D:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW6... Read more

More replies
Relevance 45.1%


I recently installed Windows 10 Enterprise Eval build 10240 (64bit) on my Inspiron 15 (5547, Early 2014) but when I try to install drivers all drivers give me this error: "The update installer operation is unsuccessful".

Without drivers laptop is useless and I am in so much trouble.
So please fix your drivers for Inspiron 15 (5547) and check them on same laptop with same version of windows before uploading on your database.


Answer:"The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)

I upgraded my window to Windows 10 pro but error is still exists.

10 more replies
Relevance 44.28%

Have a program that will only install and work on 32bit vista or xp business/professional systems. Toshiba Laptop I use is a 64 bit machine and currently has win7   64bit home on it. I am considering to install on seperate  partition Vista business 32 bit os . Will i be able to use program on that partion/ os ? Main point is will the Vista 32bit act as 32 bit or will it install as 64 bit and be  of no benefit for my program ?

Answer:if i install vista business 32bit on 64bit machine will os operate as 32bit


3 more replies
Relevance 43.46%


I am running Windows Vista Home Premium on my laptop. For last few days I have not been able to install windows updates. I get the error with code 80070641.

After wandering through different forums and suggested solutions, I followed this path - control panel > system and maintenance > administrative tools > services > windows installer (double clicked and saw that the start-up type is 'Automatic'). When I clicked on the 'Start the service' button in the left panel here, I got the following message:

Windows could not start the windows installer service on local computer.
Error 3: The system cannot find the path specified.

Can anybody help me resolve this problem and bring my Windows Installer back on the track?

By the way, later, I did this -

Click Start, Run and type: cmd /k sc qc msiserver
Press ENTER.

Following is the ouyput I received -

[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: msiserver
BINARY_PATH_NAME : C:\Windows\system32\Msiexec.exe/V
TAG : 0
DISPLAY_NAME : Windows Installer

Does anyone have any idea of what's going wrong here?
Can you help me resolve this issue.


Answer:Windows installer - Error: 80070641 and Error 3: System cannot find path specified

Reinstall Windows installer:Windows Installer 4.5 is available

1 more replies
Relevance 43.46%


I am running Windows Vista Home Premium on my laptop. For last few days I have not been able to install windows updates. I get the error with code 80070641.

After wandering through different forums and suggested solutions, I followed this path - control panel > system and maintenance > administrative tools > services > windows installer (double clicked and saw that the start-up type is 'Automatic'). When I clicked on the 'Start the service' button in the left panel here, I got the following message:

Windows could not start the windows installer service on local computer.
Error 3: The system cannot find the path specified.

Can anybody help me resolve this problem and bring the Windows Installer back on track?

By the way, later, I did this -

Click Start, Run and type: cmd /k sc qc msiserver
Press ENTER.

Following is the ouyput I received -

[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: msiserver
BINARY_PATH_NAME : C:\Windows\system32\Msiexec.exe/V
TAG : 0
DISPLAY_NAME : Windows Installer

Does anyone have any idea of what's going wrong here?
Please help me resolve this issue.


Answer:Windows installer - Error: 80070641 and Error 3: System cannot find path specified

Try reinstall Windows Installer Windows Installer 4.5 is available

9 more replies
Relevance 43.46%

I am working on a Dell Studio 1745 running Win7 64 Home Premium. I need to run a piece of hardware (Tascam US122) that is incompatiable with the 64bit OS. My plan is to partition the drive and install Win 7 32bit on the new partition so I can run the mentioned hardware. I've done this on another machine (Dual Boot XP and Win 7) and ran into a problems with the bootloader. I learned to install older OS FIRST because of that. I'm wondering if installing Win7 32bit on a current Win7 64bit machine will cause a similar problem with bootloaders? I'd rather not have to mess with the bootloaders, but I really need to run this hardware. And, since this is a Dell, with touchscreen, and most IMPORTANTLY, a friend's computer I want to be 100% sure I'm not going to cause issues I can't fix.

So, again, will installing Win7 32bit on a new partition of a Win7 64bit machine cause problems with the bootloader, or any other foreseeable problems?

Thanks a bunch!

Answer:Installing Win7 32bit on Win7 64bit machine?

This says that the drivers work with 64-bit Vista. Have you tried using the Vista driver?


10 more replies
Relevance 43.46%

COMPUTER: DELL - XPS m1530/Vista 64bit

This is how it started.

1. Download the SubInACL tool from the Microsoft Web site. To do this,

follow these steps:

a. Visit the following Microsoft Web site:;displaylang=en


b. Click Download to download the SubInACL tool (SubInACL.exe).

c. When the download is finished, double-click the downloaded file to

install the tool.

d. The SubInACL tool is installed in the %programfiles(x86)%\Windows Resource Kits\Tools folder.

2. Use Notepad to create the Sub.bat file. To do this, follow these steps:

a. Click Start, click Run, type Notepad, and then press ENTER.

b. Copy and then paste (or type) the following text into Notepad:

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f

subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f

subinacl /subdirectories %SystemDrive% /grant=administrators=f

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f

subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f

subinacl /subdirectories %SystemDrive% /grant=system=f

c. Click File, and then click Save As.

d. Copy and paste the following path and file name into the File name box: %programfiles (x86)%\Windows Resource Kits\Tools\sub.bat

e. Click Save.

3. Run the Sub.bat tool, and then restart y... Read more

Answer:Windows Installer Service could not be accessed ERROR/(0x8007000E) Error

You didn't say,so I'll ask. Did you try System Restore from Safe Mode?

16 more replies
Relevance 43.46%

Recently whenever I've used an .exe installer I'll get an error as soon as I click start after choosing the directory, in the picture example I include below, it's of SA-MP, but it happens with any installer I try and use. Installers have worked previously, it's only recently it's stopped working.
The error is;
Error opening files for writing.


What I've tried;
-Full system scan with Comodo AV.
-Revealed hidden files and folders.
-Run the installer in both compatability (Even though it does work on Win7, and as an Administrator).
-Also done the scan on CMD (can't remember exact command).

If you need additional information, don't hesitate to ask.
Brief Info:
OS: Win7 Home Premium 64bit.

Answer:[ERROR] 'Error opening file for writing' whilst using ANY installer.

Installers are not even accessible to Admins. They are owned by trusted Installer. Have you tried taking ownership? See tutorials here on SF.

9 more replies
Relevance 43.46%

Hello!  I haven't used my desktop in forever (about 4yrs) and finally decided to hook it up to my tv.  After a little bit of funds and assistance, I finally got it working. one time I had itunes downloaded.  Now I can't find it in Programs.  I can find a couple of files titled "itunes music" and  "itunes music library" in one of the users on this comp but when trying to open these files I receive these errors:
"itunes music" - "Application has failed to start because it's side by side configuration is incorrect.  Please see the application event log for more detail"
"itunes music library - Opens up in a new window of html log.
I researched and found to uninstall and then reinstall itunes and Quicktime.  I can't find itunes in Programs.  I tried to download itunes and receive this error "Could not access network location %APPDATA%."  I researched this error and found to download update to Windows Vista then download itunes and Quicktime afterwards.  I tried to download and received this error "Installer encountered and error 0x80070424 The specified service does not exist as an installed device."
Can I find these drivers somewhere or what should my next steps be?
fyi-I don't have the cds that came with computer but I might be able to borrow one if needed.

Answer:itunes (re)download error and windows update installer error

Please download Farbar Service Scanner, save it to your desktop, and run it.Make sure the following options are checked:

Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. 

8 more replies
Relevance 43.05%

so i have a dell inspiron 8500 and ive been having a NSIS error. it started friday. i dont know much about it sorry. help!

Answer:NSIS Error: error launch installer. Problem

12 more replies
Relevance 42.23%

In WindowsXP Home everytime I plug in a USB device, I get the error dialog that says, "Windows can not load the installer for volume". I click ok and it goes away. The USB device works fine. I also get this same problem when using my SATA harddrives, but the drives work fine. Can someone tell me what the problem is here and how to fix it? Thanks.


Answer:Getting a Device Installer Error: Sata/IDE ["cannot load installer for hdc SATA"]

16 more replies
Relevance 42.23%

I have recently installed a slipstreamed XP PRO SP3 OS onto my system.
I have been getting a few errors when trying to install various applications.
I ignored it the first couple times but I believe there all related to the windows installer.

Here is the error...

I've found what should be the solution here...

but it says that the solution is to install windows installer 3.1 . But I have a newer version or something because when I try to install it I get this.

So I'm not sure how to go about fixing this.
Anyone have an idea.

More replies
Relevance 42.23%

Yesterday I was infected with the 'Windows Fixdisk' malware/virus. I used the bleepingcomputer guide to get rid of it: steps included installing Malwarebytes and RegTweaker (my mistake). I bought the registered versions. I cleaned things up with both programs, and Malwarebytes is now running in the background.Now, after getting rid of the 'Windows Fixdisk' issue, I decided to install an up-to-date version of Comodo internet security. I uninstalled the old version and tried to install the new one. That didn't work.The installer almost immediately gives me the following error:"Cannot install COMODO Internet SecurityError: 1601. The Windows Installer Service could not be accessed. Thiscan occur if the Windows Installer is not correctly installed. Contactyour support personnel for assistance.Would you like to try again?Yes/No"So, I guess Windows Installer has a problem (oh and 'trying again' didn't work, but I guess you knew that). This is what I tried so far:- I installed the latest version of Windows Installer (4.5). It did not solve the problem.- I tried the MSIEXEC /UNREGISTER and MSIEXEC /REGSERVER thing. Didn't help either.- I checked out Windows Installer in the 'Services' menu (Control Panel / Administrative Tools / Services).Startup type is set to 'Manual' and Service status says 'Stopped'. When I try to start it, I get the followin... Read more

Answer:Windows installer error 1601 and error 3


Installing other software doesn't work either. The setup either locks up or shows an error.

8 more replies
Relevance 42.23%

Can anyone help me with this:

"Internal Failure"
"Error Number: 0x80040707"

That is the error I recieve when trying to install any software on Win 2000 which uses 'Windows Installer'.


Thanks in advance,
Badar Khushnood
[email protected]


Answer:Error: 0x80040707 - Windows Installer Error !

Try what is listed here:

And go to the control panel. Click Administrative Tools, and then, under Services, turn the Print Spooler service off.

Good luck.

2 more replies
Relevance 42.23%

Hi, I didn't know where else to poste this. I also searched the forums & couldn't find a specific answer or resolution.

We've recently upgraded to Windows 7. I am trying to reinstall a program we have called HomeTech Advantage onto each computer. It's worked on 3 out of 5. The other two give me this error when running the setup file:

Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: DWUS_Unregister. C3A146F5_4B48_11D5_A819_00...

Support from the vendor is not available as we haven't renewed our support subscription. Any help would be GREATLY apprecaited, as I've already researched & tried several things to no avail.

Thanks in advance.

Answer:Error 1721/Windows Installer error

Check the computers which succeeded in installing the program to see if they have any MS Net Frameworks which the other computers don't. Show MS Updates in Control Panel>Programs and Features.

5 more replies
Relevance 42.23%

I had a problem a few days ago when my display was upside down and all my 4 hard drives disappeared from Bios. I now have another problem with error 1719 Window Installer could not be accessed.
Any ideas, I've been searching the web for the past hour, but could not come up with cure. Windows 7 Ultimate.

Answer:Error 1719 windows installer error

It sounds as you have a virus/bug onboard. Win 7 uses WI version 5 and no download available from what I've read. Try running all your security software from safe mode. Reboot and run the system file checker at least twice. See if that helps.

6 more replies
Relevance 42.23%

I need to install MySQL and Skype.
When I tried to install MySQL it gives error, "The installer has encountered an unexpected error installing the package. this may indicate a problem with this package. the error code is 2203."

When tried to install Skype it gives same error and when click ok it gives error message, "Installing Skype failed: code 1603
A fatal error occurred during installation.
I tried fresh downloaded copies but problem not solved.

Answer:Installer error 2203 & error 1603

From doing a little research, your windows temporary folder may have limited permissions. Copied and pasted instructions:
Click Start, type %temp% in the Start Searchbox, and then press Enter to see the default temporary folder.
In the address bar (at the top of the window), click the folder to the left of Temp (it is named "Local" by default).
In the folder list, right-click the Temp folder, and then select Properties.
Click the Security tab, and then click Edit.
Click Add.
Type Everyone, and then click Check Names. "Everyone" should now be underlined.
Select Full Control under Allow, and then keep clickingOK to exit all windows.

2 more replies
Relevance 42.23%

Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run.I get this when trying to reinstall Java. I've searched for help on Google and all references indicate I need to reinstall the Windows Installer, but I cannot find any downloads to enable me to do this for the version shipped with the BETA.Any help would be very much appreciated.ThanksC

Answer:Windows Installer error - Error 1723.

Can you install other applications that make use of Windows installer?  If so, then your issue is probably with your Java download.
Go here for an interactive installation:
Go here to download the full binaries for an offline installation:
If you do have issues with installing other applications via the Windows installer, open up an elevated command prompt and type SFC /VERIFYNOW.  Wait out the scan.  When finished, do a SFC /? to see the available actions you can take.
Is your Windows 7 a clean load or an upgrade?

26 more replies
Relevance 42.23%

Hi, whoever's reading this.

I recently wiped my drive with both diskpart -> full clean and clean to try and fix up my drive so that I could use it again after a nasty virus infection, but nothing seems to be working right now, including my drive. After my most recently diskpart -> clean, I tried to reinstall Win7, and got an error during the installation; after rebooting, I got a different error that seems to loop in a reboot->error->reboot cycle.

The error title is "Install Windows", and the text reads:
The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, then restart the installation.

I got a Win7 repair .iso online and burned it to a USB and made a bootable USB. I also have my Win7 upgrade disk that I've been using to reinstall Win7, but regardless of which method I use, I get the error and get kicked right back out. I've tried to do as much as I possibly can to fix/diagnose/anything this issue, but I haven't figured much out, and google doesn't seem to have much either.

Help, anyone?

Answer:Error while installing Win7 64bit; 'Unexpected error'

wipe the disk once again with DiskPart and Clean.

Go to this website and download the desired ISO, burn the ISO to DVD and install Win 7.

Official Windows 7 SP1 ISO from Digital River ? My Digital Life

9 more replies
Relevance 41%
Question: Installer error

I recently installed Win 2000 pro on my computer.When I try to install PPS viewer or microsoft streets and trips 2003 I ge an error message:

"The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe
mode, or if the Windows Installer is not correctly
installed. Contact your support personnel for assistance"

I researched and couln't find a simple solution.This problem I never encountered in WINXP or WIN98SE.Need help.I am not very familiar with manipulating registry.All the solutions I found need such manipulation.
I tried to reinstall the installer from MS web site.Then it says the service already exists!

Answer:Installer error

See if anything here helps . .;en-us;290301

3 more replies
Relevance 41%


For few days I having this problem: Impossible to start a Windows installer transaction 1CA4EE50-ACD1-4658-A9EE-39914C774E0E}. Errior number 1618.
ID EVENT 1041 from MsiInstaller.


Hi are you trying to install Office List of error codes and error messages for Windows Installer processes in Office 2003 products and Office XP products
"ERROR_INSTALL_ALREADY_RUNNING" error message when you run the Setup program to install Office programs
Or Skype

2 more replies
Relevance 41%
Question: Installer error

Getting a "windows could not load the installer for display" error message. Spoke with Dell, they say that my video card has gone bad. Error came when I tried to update my video driver. I have a Nvidia GeForce 5200 AGP 128mb ddr card. Running on Windows XP.
Dell Demension 4600.
Already tried all of the uninstall old driver, and so forth in device manager. Tried using driver cd that I got from Dell to reinstall video drivers. Keep getting same error message.
Video Controller has yellow circle with exclamation point in it in device manager.
Should I spend the money and try a new card or could this be a different problem?

Answer:Installer error

Windows Installer 3.1 Redistributable (v2)
For Windows 2000 Service Pack 3; Windows 2000 Service Pack 4; Windows Server 2003; Windows XP; Windows XP Service Pack 1; Windows XP Service Pack 2

1 more replies
Relevance 41%


Every time I try to install a program that uses Microsoft's installer (msi) I end
up getitng an error message. I don't have any problems installing programs that don't
use msi.
I tried looking at the "services" and the windows installer service is set to "manual".
However, it fails to start when I try to manually start it..

I tried to look at microsoft's support database but couldn't find any problem similar
to this..

Has someone experienced this type of error before?
Any suggestions?


BTW, I'm using Windows XP professional with SP1

Answer:MSI installer error

hello Javier, welcome to TSF !

what error exactly are you getting ? when you try to run it manually, does it give you an error or it just wont start ?

please post back

7 more replies
Relevance 41%

Windows Installer

Incorrect line parameters
Windows INstaller. V2.00.2600.0
Copyright @ 2000 Microsoft Coporation
All rights reserved

Portions of this software are based in part on the work
of the Independent JPEG Group.

Anyone know how to get rid of this?
Any response is appreciated.

Answer:Error In Win Installer

I forgot this error happens whenever I log on.

1 more replies
Relevance 41%
Question: installer error

i installed adobe reader 8 and now everytime i put another cd in to install a program i get windows installer coming up installing adobe reader 8 again. the only way i can install anything is to go to the cd and hit explore and run the install file. how do i fix this? thanks

Answer:installer error

Hi nym11

See if this helps:

1) Uninstall Adobe 8 from Add/Remove Programs in the Control Panel.
2) Download and run CCleaner --- --- use the Cleaning functions to clean up your temp files, and use the "Issues" functions to clean up trouble in the Registry. Run the "issues" function until it reports "no issues found".
3) Download and run the Windows Installer Cleanup Utility --- --- if Adobe still appears in the list, use the utility to remove it. You can, if you wish, remove the Windows Installer itself, and then download a fresh copy from Windows Update.
4) Download a completely fresh copy of Adobe 8 directly from their site --- . Disable any download manager software while downloading - these programs can cause data corruption (usually not enough to bother music or video download quality , but enough to spell disaster for executable files)

See if that does it
. . . Gary

1 more replies
Relevance 41%
Question: Installer Error

I'm trying to re-install "PCPEInstaller" monitoring software for my UPS.
Somehow my previous installation got corrupted. I was able to get it uninstalled with CCleaner. However, when I go to re-install it, I only get the option to remove, so I do. And I end up with the attached error.

I believe Win 7 monitors all that, avoiding use of the software? How would I see all that information to check the settings. However, the previous install needs to be removed. Any ideas on how and avoid that error?

Thanks all

Answer:Installer Error

I would d/l Revo Uninstaller Free and see if it can find and remove the program. In the past I would recommend the Windows Installer CleanUp Utility, but it has an issue with files on Windows 7.

Important The Windows Installer Cleanup utility (MSICUU2.exe) that was previously referred to in this article was discontinued. Although the Windows Installer Cleanup utility resolved some installation problems, it sometimes damaged other components that were installed on the computer. Because of this, the tool was removed from the Microsoft Download Center.

A Guy

4 more replies
Relevance 41%

Most of the programs I install go smoothly. Occasionally one fails: I get the mess that the Windows Installer is either not present or installed incorrectly and needs to be re-installed before that particular programe can be installed. What is that about?

More replies
Relevance 41%
Question: installer error


i recently downloaded a copy of the Colin mcrae 2005 .. i just couldn't install the game, once i click on the installer i get this error:

"Access violation at address 0041835F. Read of address 000000C0"

any idea? btw i have the windows installer 3.1

Answer:installer error

7 more replies
Relevance 41%

AVG installer error can not install antiviris on the computer?

Answer:AVG installer error

Having difficulty in installing antiviris protection on the computer?

2 more replies
Relevance 41%
Question: Installer Error

Everytime now i try to install a new driver for my video card or try to roll back the drivers i get an error.

The error says: Device installer error: Windows could not load the installer for display.

Anyone have any idea? Help would be great.

Answer:Installer Error

Your system specs would help!!

Have you tried completely uninstalling the video drivers?

Also any antivirus software you are running should be disabled when installing or uninstalling drivers.

Regards Howard :grinthumb

5 more replies
Relevance 40.59%

Hello everyone:

This question has probably been posted before, but I am a bit overwhelmed about all the info that I've read.

I have been trying to install Itunes for the past three days for my son's new Ipod Touch 4G.

My OS is Windows XP. The program downloads fine but when I try to install it I get the message: "iTunes Installer has encountered a problem and needs to close. We are sorry for the inconvenience".

It has happened with my desktop and my laptop. I've tried creating a new user account, erasing, deleting or uninstalling Quicktime, Real Player and Itunes and reinstalling again to no avail. I would like to understand why this is happening. Never had a problem installing a program before and feel very frustrated.

Answer:Itunes Installer Error - Help!!

Have you tried installing it while logged in as Administrator? I think I had that problem once.....

1 more replies
Relevance 40.59%

First of all I'm new in this forums, I got Sony Vaio Y Series VPCB35AG.
Back then I tried to restore to factory settings but I don't know what happen I can't complete the process.
So I try to clean install and now I can't install any Software/Games/AV or whatsoever. It say my installer is corrupted. I tried it on my other laptop and the installer works good, without no corrupt or missing files.

Any solution for this? Thanks in advance.

p.s : Sorry if I post on wrong section.

Answer:Error in every installer I tried to install.

Start over with the installer provided to Clean Reinstall - Factory OEM Windows 7.

By following the steps closely using only the tools and methods given you'll get and keep a perfect install.

5 more replies
Relevance 40.59%

Started Technical on line course yesterday. Told to remove XP Small Business Office 2002 and install Office 2003 from Technical School web site. Asked if Outlook would disappear and the Academic Support person said "no".
Removed XP Small Business Office from OS and Outlook disappeared with all files. Used restore feature of XP Pro and got "Error 1635" Installer error. No office program works. "Microsoft Outlook has not been installed for the current user. Please run setup to install the application." Original Installation CD for Small Business doesn't work. Installing "Windows Installer Cleanup Utility" results in an error message that flashed too fast to read, then the program closed. When reopened the installer for XP Small Bussiness Office 2002 was gone. Reinstalling the software from the installation cd resulted in the product key being rejected as invalid. What can I do to restore my office programs so that I don't loose all the information in Outlook?

Answer:MS Installer Error 1635

Anytime you upgrade office, back up your mail files before you do anything else. The default location is C:\Documents and Settings\user_id\Local Settings\Application Data\Microsoft\Outlook . They originals may or may not be there after your uninstalls/reinstall. check the creation dates on the files. If the dates are all from yesterday, then you probably lost them.

Back to your issue:

I believe the 2003 Office Resource Kit has an uninstaller that works with previous versions. Go Here and grab the Office 2003 Editions Resource Kit. You will need to scroll down about 1/3rd of the page to see it. Run that and then reinstall.

As to outlook being present in Office 2003, it depends on which version you have as outlook is not present in the home/student version but is included in all others.

2 more replies
Relevance 40.59%

whenever i try to install any .msi packages i get the following error message

the installation package could not be opened verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid windows installer package

there is problem with the windows installer i reinstalled ithe latest version but the problem persists
also when i tried to install dot net framework 2 i got the error that the path program files contain invalid character

please help

Answer:windows installer error

Hello and Welcome to TSF

Try using the Windows Installer CleanUp Utility. As long as you installed the application using the Windows Installer, this utility will remove all the folders, files, registry keys, and entries from your system and allow you to start over with a clean slate.

Download the Windows Installer CleanUp Utility
Locate and run msicuu2.exe to install the Windows Installer CleanUp Utility.
Locate and launch the Windows Installer CleanUp Utility on the Start menu.
From the Windows Installer CleanUp Utility window, locate the application in the list and click the Remove button.
Once the application has been removed, click the Exit button to close the utility.

You may now reinstall the application

5 more replies
Relevance 40.59%

I've tried unblocking the download and running it as admin; no luck with that.
DirectX log reads:

04/10/10 19:29:51: DXSetup: CommandLine: /silent
04/10/10 19:29:51: DSETUP: DirectXSetupA(): hWnd: 00000000 dwFlags: 02010098

04/10/10 19:29:51: dsetup32: === SetupForDirectX() start ===
04/10/10 19:29:51: dsetup32: Dec 8 2006 10:44:42
04/10/10 19:29:51: dsetup32: DXSetupCommand = 0.
04/10/10 19:29:51: dsetup32: Installing on Windows 6.1.7600
04/10/10 19:29:51: dsetup32: DirectXSetupIsJapanese == 0
04/10/10 19:29:51: dsetup32: DirectXSetupIsJapanNec == 0
04/10/10 19:29:51: dsetup32: IsIA64(): not IA64.
04/10/10 19:29:51: dsetup32: CLR version number = 2.0.50727
04/10/10 19:29:56: dsetup32: DXCheckTrust(): C:\PROGRA~2\COMMON~1\WINDOW~1\CACHE~1\88EE73~1\ is trusted.
04/10/10 19:29:56: dsetup32: GetCDXUpdate(): Extracting dxupdate.dll from C:\PROGRA~2\COMMON~1\WINDOW~1\CACHE~1\88EE73~1\
04/10/10 19:29:56: dsetup32: Extracted file C:\Users\Administrator\AppData\Local\Temp\DX5917.tmp\dxupdate.inf from cab
04/10/10 19:29:56: dsetup32: Extracted file C:\Users\Administrator\AppData\Local\Temp\DX5917.tmp\dxupdate.cif from cab
04/10/10 19:29:56: dsetup32: Extracted file C:\Users\Administrator\AppData\Local\Temp\DX5917.tmp\dxupdate.dll from cab
04/10/10 19:29:56: dsetup32: GetCDXUpdate(): Loading dxupdate.dll in C:\Users\Administrator\AppData\Local\Temp\DX5917.tmp\.
04/10/10 19:29:56: dsetup32: DirectXSetupIsJapane... Read more

Answer:DirectX Web Installer error.

Welcome to Seven Forums candleKM. Did you mean to mark this as solved? If not click the unsolve button, and you will get more help. What are you trying to do? Install which DirectX and why? You could try the full installer if you are looking for DirectX 9.0c

DirectX 9.0c Download Full Package - Windows Drivers.

Let us know if you still need help, and what it is you are trying to do. A Guy

1 more replies
Relevance 40.59%

Please guys, help me with this error. Its so annoying that if bill gates was next to me i would have punched him in his face.

This error has been haunting me for quite sometime now. Today i had problems with Windows Live Messenger, so i uninstalled it forgetting that i could not install it back again because of Windows Installer problems.

Now i cant get Windows Live Messenger installed nor any programs that use Windows Installer, please help me out

I searched online but noone has a solution that will work.

Answer:Windows Installer Error (HELP)

Have you tried the Windows Installer CleanUp Utility?

1 more replies
Relevance 40.59%



There are a couple of MS things you could try for this - Fix problems with programs that can't be installed or uninstalled

If this fails to run because of an unexpected error then try the .NET Framework Repair Tool - use the first one in the list to cover v.3.5 back over and then the full v4.0 for your OS version - Version 2 of the Microsoft .NET Framework repair tool is available

If you still receive the install error message then MS has this more in depth set of steps - Error "The Windows Installer Service Could Not Be Accessed" when installing or updating programs on Windows 7 or Windows Vista

1 more replies
Relevance 40.59%

I tried searching the forums, but I keep getting an error, so sorry if this thread has been posted already.

I can't seem to install anything that requires Windows Installer. I get this error every time.

I've tried Reregistering it, but that didn't seem to work. I think I reinstalled it, not sure if I did it correctly, but that didn't work either.

I was told to reformat completely to fix it, but I'd rather not because I'd spend a ton of time backing things up as well as reinstalling so many things.

If anyone could help, it would be greatly appreciated.

I run on Windows XP.

Answer:Windows Installer Error

have you tried getting newer drivers for it?

8 more replies
Relevance 40.59%

I am using Office 2003 SP3 on a computer running Windows 2000. When I run detect and repair on any office application I receive the message: The installation source for this product is not available. Verify that the source exists and that you can access it.
I have run through all the methods in KB Articles 324516 and 319624 but nothing helps.

Any ideas?

Answer:Windows Installer Error

I'm not sure those articles are related to your problem.

The message you're getting indicates that it's looking for the Office CD, you didn't
say if you had the CD in the drive.

3 more replies
Relevance 40.59%

Tried to install office 2000 after reinstall of windows 2000 professional.
get error message Stating "Systems Administrator has set policies preventing
installing of this program.
All other program installing are ok. It is just office 2000. Have Scanned for viruses, have ran spyware, shareware scans, and word doctor to fix registry

I have logged on as administrator.

This a Dell Home computer and is not on a network.


Lonnie P Rice

Answer:win installer error message

This message may come up when there are previous versions or installations of Office 2000 or other versions. Uninstall any other versions of Office, delete files and check the registry for any entries under Microsoft Office.

When the machine thinks it has no records of previous MS Office, it may then install Office 2000.

2 more replies
Relevance 40.59%

Recently my Microsoft Office was trying to go through an automated update, was given an error. I really need that updated.
Today I tried updating Skype, was told that there was an error accessing Windows Installer? I'm assuming that is the issue that was with the Office upgrade, too.

I'm on Vista x86 Home Basic. How can I go about repairing the Windows Installer so these services can continue to receive updates?

Answer:Windows Installer Error

Wow, really weird. I just went to check if the service was running and here is what I am seeing:

Any explanation? I know the typical answer is "You have a virus!" but I'm a pretty experienced Windows user and I've only installed one application recently (which does not even run actively), which is Process Lasso. Why are all of these services disabled, yet some show as "started?" No idea what's with that.

4 more replies
Relevance 40.59%

Good Day Doctors,
I'm helping a friend with his Dell Inspiron 4000, it's give us a error massage: Device installer error: Windows could not load the installer for the Battery. Has anyone come across this and how did you correct it.
Thx in advance,

More replies
Relevance 40.59%

Win XP SP2
If I open exploere I get this msg that states,"Windows Installer: Installing Windows"
The box sits there for a few mins then goes away then everything works fine.
It's just kinda annoying. How can I get rid of this msg??

Answer:Windows Installer error

7 more replies
Relevance 40.59%

After getting new desktop machine with WIN8.1 Ive found that I cannot load photographic scenery for X-plane flight sim.
It worked fine on 7 but when trying to install I get a"Installer UI Mode Error.
The message reads,"The installer cannot run in this UI mode.To specify the interface mode use the -i command-line option,followed by the UI mode identifier.The valid UI mode identifiers are GUI,Console and silent.
Any help gratefully accepted.

Answer:Installer UI mode error in Win 8

Try right clicking and select 'troubleshooting compatibility'.

2 more replies
Relevance 40.59%

I need a fix for for this error in Windows XP.

"Windows could not load the installer for Net." Have tried everything. Cannot uninstall or install new drivers. HELP!

Answer:Device Installer Error!

Closed due to no response.

1 more replies
Relevance 40.59%

I have been searching for ways to repair my windows installer. Here is the error...
"The Windows Installer
Service could not be accessed. This can occur if the Windows Installer is not
correctly installed. Contact your support personnel for assistance".

Here are two attempts below:

Here's the easy steps:
1. Go to a Windows Vista (Any Version) computer that has the Windows
Installer service running correctly and run regedit(Start-Run-Regedit)
2. Go to the location
3. Right click on this key and select "Export" and save the key to a Flash
Drive or other.
4. Run sfc /scannow on the damaged Vista computer - you won't need the
install disk as it goes to backup files on your HD. Do not reboot when
5. Double click saved .reg file from working machine and import registry
settings into damaged Vista computer.
6. Now reboot and try to install/uninstall

2. "Below is the Registry setting that controls the Windows Installer Service.
Have a look in your Registry and see if your dword is set to 2.
The setting of 2 tells the system it starts Automatic and is what it should

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\msiserver]

Now attempt two led me to the registry where, in fact, my dword was set as "3". I have made the changes and will reboot now. My ques... Read more

Answer:windows installer error help

it seems the dword adjustment had no effect. I then attempted a clean boot like so...

1. Click Start, type msconfig in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

2. On the General tab, click Selective Startup.

3. Under Selective Startup, click to clear the Load Startup Items check box.

4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

5. Click OK.

6. When you are prompted, click Restart.

7. After the computer starts, check if the issue is fixed.

If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the following KB article to narrow down the exact source:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Also, see the section on how return your computer to a Normal startup mode by following the steps under ?Reset the computer to start as usual?, after performing the clean boot troubleshooting.

Is there anyone who may have a solution?


1 more replies
Relevance 40.59%

Hi,I cannot install any new software on my Vista Basic pc. This has not always been the case but as of today I get a error message which states- 'The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.'Also one other thing perhaps connected is that no software discs autorun/install.Any thoughts?J


Googled ,it will give you something tolook at until someone can help here=

5 more replies
Relevance 40.59%

i get this error when i try to install the windows installer 3.1
Setup could not verify the integrity of the file update.inf make sure the cryptographic services is running on?

i tried every thing here You cannot install some updates or programs
i cannot rename or delete the catroot 2 folder access denied
cyrptographic service is turned on

Answer:windows installer error

Are you logged in as an Administrator user? Or as a limited user? a Limited User cannot install anything.
Try installing the Windows Installer 4.5. Download: Windows Installer 4.5 - Microsoft Download Center - Download Details
If this still fails, go to Start/Run and type control userpasswords and press enter. Create a new User with Admin rights. Log out of the user you are in and log in as the new user. Can you install now? If so, go to C:\Documents and Settings\ open up your old User Profile folder and Copy the My Documents, Favorites, Desktop and Start Menu folders and Paste them into your new profile overwriting the old Empty ones.

2 more replies
Relevance 40.59%

Every time i try to install photoshop cs3 it installs every thing in the package but the program itself photshop cs3 not installed after it instals every thing it says Photoshop CS3 installation failed so is there any way i can install it on my pc ??

More replies
Relevance 40.59%

I am running Windows XP and trying to upgrade the driver for my old video card and/or buy a new video card. I have tried to run dxdiag and get the message: "Device installer error Windows could not load the installer for Display. Contact hardware vendor for assistance."

I contacted the hardware vendor, Viscom Technology, and they just tell me the machine is out of factory warranty and can't help me. How do I load an installer for Display? This seems like a glitch somewhere, maybe BIOS, but I'm stumped. Please help. Thanks!

Answer:Device Installer Error

7 more replies
Relevance 40.59%


I have Microsoft Office 2003 installed on my computer. When I want to put a border/picture on a word document I find there is none installed. I ask the computer to install them and it comes up with the above error asking to check patch path valid or contact vendor.

I have tried to uninstall 2003 but cant due to the above error also. I had a quick look around google which suggested uninstalling and reinstalling plus for windows. I did this but it didnt solve the problem. I searched this forum and came up with an idea to use Windows Install clean up which apparently removes the programme - problem: scared to incase I am left with a computer with no office suite (husband uses it for work and has an awful lot of documents on it). Has anyone used this at all for the sam error.

I know the disc is fine as I have installed the same programme on my second computer, and everything has installed.

Advice please,


Answer:installer error 1635

9 more replies