Computer Support Forum

Windows Updates Preventing Internet Explorer from Running!

Question: Windows Updates Preventing Internet Explorer from Running!

For some reason, whenever windows 8.1 updates, internet explorer stops working. Every time I try to get on the internet, I just keep getting a message that 'this page cannot be displayed'. Skype still works, so the problem seems to be internet explorer itself.

I have decided to switch to google chrome to fix the problem, but I can't do so without getting on the internet.

I would like to restore the computer to a point in which it worked, and I have one restore point which I'm certain will work, but the problem is, immediately after restoring, windows automatically updates, which kind of undermines the entire purpose of the restore. I have tried changing the update settings so it will restore without updating, but as soon as the system restores, my changes are undone and windows then proceeds with the stupid updates.

I just want to get on the internet somehow to install google chrome! (and no, I can't just copy and paste from the computer I'm currently on because this one has windows 7).

Any ideas?

Thanks,
smile puppy

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Preferred Solution: Windows Updates Preventing Internet Explorer from Running!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Windows Updates Preventing Internet Explorer from Running!

Unplug your router, then do your system restore. You then have as much time as you need to configure Windows Update not to auto check.

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Hi,
Since an automatic update on my computer, my computer will not access the internet. I have tried to resart the computer to a previous point pre-updates but now it will longer do this either. So i am a stuck. Can you help?

Thanks

Answer:Automatic updates now preventing access to internet

Quote:





Originally Posted by duncan hill


Hi,
Since an automatic update on my computer, my computer will not access the internet. I have tried to resart the computer to a previous point pre-updates but now it will longer do this either. So i am a stuck. Can you help?

Thanks




I have a similar problem. Bun not from automatic updates. I updated Adobe reader(it says "Install security update). Since then It appeared in system Tray an yellow triangle with an exclamtion mark on it. If I click on it, it disappears, but my network connection has stopped working. It connects normaly, but the computer works like it would not be connected to the Internet. I unistaled the update, but the problem reappeard after 2-3 days. Now it looks that it is all OK, but I do not know what am I suposed to do.

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Thanks for any support you can offer me. 
 
I have attempted to follow the instructions in BleepingComputer to remove the Internet Security preventing me from opening any programs.  The problems still exists.  I ran the TDSSKILLER program and it still persists.  I do have malware installed and the RKill program.  However the Internet Security program keeps popping up indicating the computer is infected and will not allow any programs to operate.
 
 
DOWNLOAD of DDS TXT
 
DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.18702
Run by Troy at 7:04:08 on 2013-06-11
.
============== Running Processes ================
.
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\MICROS~4\OFFICE11\OUTLOOK.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT3196716
uSearch Page = hxxp://www.google.com
uProxyOverride = 127.0.0.1;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: WiseConvert Toolbar: {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - c:\program files\wiseconvert\prxtbWis2.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61... Read more

Answer:Internet Security Preventing any Programs from running

Hi there,my name is Marius and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.   Please download Farbar's Recovery Scan Tool to your desktop: FRST 32bit or FRST 64bit (If not sure: Start --> Computer (right click) --> properties)Run FRST. Don´t change one of the checkboxes and hit Scan. Logfiles are created on your desktop. Poste the FR... Read more

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Hello all!Firstly, thank you so much for running such a magnificent site with such detailed and easily understandable instructions. I direct everyone I know to this site once they become infected--you offer such useful tools and great suggestions. Anyway, onto my problem. I'm working on a friend's laptop that was infected with System Check. (Boo!) The computer is unable to connect to my wireless, nor his wireless at home and the Windows diagnostic tool is of no help in that area. So everything I'm downloading to run on his computer, (rkill, gmer.zip, etc.) is being downloaded on my computer and transferred via flashdrive. Everything is being run on this computer while it's in Safe Mode with Networking. After going through the steps per the removal guide for System Check, I discovered that the infection was a lot tougher to remove than previously thought. It has kept MalwareBytes from being able to update, and I had to initially rename both TDSSKiller and MalwareBytes installer with single word names so that the malware wouldn't stop the process from running. When trying to run MalwareBytes after going through the guide with Rkill and TDSSKiller (which found no infection,) I receive an error from MalwareBytes that states: Program_Error_updating(11004,0,No address found)I am unsure if this is related to the rootkit, or if the rootkit is preventing the update due to the wireless connectivity issue. So I suppose my questions are thus:1.) Is the rootkit... Read more

Answer:TDSS infection preventing updates to MalwareBytes/Internet connection

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me Agent ST for short), it's a pleasure to meet you. I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated f... Read more

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Hello,

I have recently been having some trouble with Malware on my computer. I ran Malwarebytes' Anti-Malware on my computer in Safe Mode, which cleaned up some of the infections. Unfortunately, there are still viruses remaining. I booted up my computer and noticed that I still had a problem with a virus that disguised itself by the name of 'Data Protection.'

To make matters worse, Internet Explorer has stopped working for me. When I click on Internet Explorer, the webpage says: "Internet Explorer cannot display the webpage." Fortunately, I can still use Mozilla Firefox (which proves that it is not a connection issue, since I can still connect to the Internet). I am really struggling to find out where to go from here. Oh, and I also noticed that something is preventing me from using regedit. When I type regedit in the Run box from the Start menu, it says: "Another program is currently using this file."

I ran a scan with hijackthis and saved the log file, since the information will likely be useful. I have not yet checked or fixed anything that it has found, since I wanted to check on here first.

Thank you for taking the time to read this post! I appreciate any help you can offer.

EDIT: I think the Hijackthis log is too long to post on here... It isn't letting me post it.
 

Answer:Virus preventing me from using Internet Explorer!

Download ComboFix here :

Link 1
Link 2
* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Here is a guide on how to disable them

Click me
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.
 

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Since the download of one document online, I have been unable to access Internet Explorer (t's been like a week). I have McAfee Security Center and it has identified the following but does not remove it. I have followed your procedures online to try to remove it and have attached the logs. The only way I can access the internet is via AOL.

Some of the things I've seen on McAfee:

uhivamnn.dll
vundo (trojan)

File: C:\windows\system32\uhivamnn.dll

Process: C:\Program Files\Internet Exploreer\iexplore.exe

Process Description: Internet Explorer


File: C:\Windows\system32\nqstv.ini

File: C:\windows\system32\nqstv.bak1

PLEAAASE HEEEELP!!

-Crystal
 

Answer:Vundo (Trojan) Preventing Access to Internet Explorer

Let's start with this:

First use windows explorer to find:
C:\Qoobox\Quarantine\C\Program Files\ThinkPad\ConnectUtilities\ACGina.dll.vir
Copy and paste it ( ACGina.dll.vir ) back into the C\Program Files\ThinkPad\ConnectUtilities\ folder and remove the .vir extension.

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:




O2 - BHO: (no name) - {7A99E6DD-A86E-4C79-9372-C2732D14BC55} - c:\windows\system32\zcvsnwg.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)Click to expand...

After clicking Fix, exit HJT.

Now let's use ComboFix to remove a bunch of malware files.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open N... Read more

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Last week, I downloaded a game but it put several other "programs" on my computer which were a real pain. Using Malwarebytes, I removed the programs and my computer is now pretty much back to normal.
 
However, something else that found its way onto my computer are proxy settings for each browser, basically preventing me from accessing the Internet. With Firefox, this wasn't too much of a problem because I just un-checked the Proxy settings and I can now use it again (I am using Firefox to type this thread).
 
However, unchecking the proxy settings makes absolutely no difference with Internet Explorer because it just "checks" iself again straight away. So I go to Internet Options --> Connections --> LAN settings --> uncheck proxy server and then click "OK".
 
Then as soon as I go back to LAN settings, proxy server is checked again. It is an endless loop that cannot be solved simply by unchecking the proxy server box. There is something more sinister at play here.
 
Anyone know how I can go about finding out the cause of this problem and rectifying it?
 
Thanks.

Answer:Proxy Settings are Preventing me from Using Internet Explorer - How to Remove?

Hello MarcusFenix -

So I go to Internet Options --> Connections --> LAN settings --> uncheck proxy server and then click "OK".

Do you complete this by ticking the Top Left Box (Automatically Detect Settings) then click APPLY and then OK > OK to exit the area ??
 
If you just untick the Proxy and click OK it will not APPLY or stay unticked.
 
Just an observation on the way you have written it.
 
If you think it is Malware related, we can also look at that ..........

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To remove the "Video ActiveX Access" Malware, I followed the instructions from someone on this site. Following the instructions I restarted my computer in Safe Mode and an error kept popping up saying "Windows Explorer has stopped working" and then saying "Windows explorer is restarting" and after that the desktop, taskbar, and any program other than IE closes. I continued the instructions and restarted the computer in Normal Mode and get an error saying to the effect of "AOL cannot access files to run software. Go to Internet Access Setting and Reinstall Parental Controls." Because I cannot open any windows, I cannot do this. (NOTE: I did get rid of the Video ActiveX Access so it's probably not caused by it)

Does anyone know how to fix this?

Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:44:38 PM, on 9/3/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Windows\RtHDVCpl.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Fi... Read more

Answer:Solved: Internet Explorer Error Preventing Operations

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After my brother recently downloaded a movie to his computer, he can no longer access the internet through Firefox or Internet Explorer. The error messages say that there is no connection to the internet (the rest of the computers in our house use the same network and have no trouble connecting to the internet). On Internet Explorer it says that the address is invalid and then shows http:/// in the address bar. He has the free version of AVG, and we scanned his computer, but the problem still persists. Here is his DDS log:DDS (Version 1.1.0) - NTFSx86 MINIMAL Run by taylor dean at 11:36:46.40 on Tue 12/30/2008Internet Explorer: 7.0.5730.11Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.825 [GMT -8:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated)AV: Norton 360 *On-access scanning disabled* (Outdated)FW: F-Secure Anti-Virus 2006 6.10 *disabled*FW: Norton 360 *disabled*============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\Explorer.EXED:\dds.scr============== Pseudo HJT Report ===============uSearch Bar = hxxp://www.yahoo.com/search/ie.htmluDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=delluWindow Title = Microsoft Internet Explorer provided by ComcastuSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&... Read more

Answer:Possible Virus Preventing Internet Access (Firefox and Explorer)

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until instructed to do so! Let me know if any of the links do not work or if any of the tools do not work. Tell me about problems or symptoms that occur during the fix. Do not run any other programs or open any other windows while doing a fix. Ask any questions that you have regarding the fix(es... Read more

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Ive recently downloaded and installed some windows updates for XP sp3 this morning

Shorlty after doing so my internet connection seems to be very slow.

It differs depeding on the website but the slowest is this one by far...

i can get to the main page easily but when i click to read any threads or make my own new posts (like this one)
i have to wait for up to 5 minuites for the page to load up its very frustrating.

Could it be that the website is slow?

it seems odd though as its been like this for me all day since i installed the updates this morning. is there a way i can roll back the updates to see if that was causing the problem?

Thanks
 

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I have Windows XP and Internet Explorer 8 installed on my computer. I also receive automatic Windows XP updates from Microsoft. If I install Firefox on my computer and not use Internet Explorer any more, will I still receive automatic Windows updates? Thank you very much. Murrar

Answer:Internet Explorer and Windows Updates

Yes.

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Can anyone tell me if Internet Explorer is required for getting/receiving Windows Updates? I seem to remember someone telling me when I first got a PC that that was the case, but I don't know if it still pertains!
I am running Windows 7.
Thank you...

Answer:Windows Updates/Internet Explorer

Vista and up (Win7/Win8) do not require IE for Windows Updates - and XP didn't require it either, so long as you were content to use Automatic Updates without manual checks.

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Can anybody help. I trying to re-install W95 components and upgrades back onto my old computer after fitting a new hard drive.Have installed W 95 OK but have tried to use Windows update, only to find that the Microsoft site no longer supports windows updates for this software. (W 95)Also I am trying to upgrade from Internet explorer 4.0 to 5.5. as W95 will not support Internet explorer version 6.Version 5.5 is also is no longer supported by Microsoft .Can I obtain these updates from elsewhere. Mick

Answer:Updates for Windows 95 and Internet Explorer

click here should have them.

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I am having a problem opening Internet Explorer. First it says" Internet Explorer has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is availible." Then a window pops up and says "Problem caused by Windows

This problem was caused by Windows. This program was created by Microsoft Corporation. Microsoft Corporation does not currently have a solution for the problem that you reported.

However, your computer might be missing updates that can help improve its stability and security.

Recommendation

--------------------------------------------------------------------------------


Install high-priority updates from the Microsoft Update website.If you don't see any high-priority updates available, then Automatic Update has already installed them on your computer.

Use Automatic Updates to keep your computer up to date.

With Automatic Updates, you don't have to search for updates online or worry that critical fixes for Windows might be missing from your computer. Windows automatically checks for the latest important updates for your computer. Depending on the Automatic Updates settings you choose, Windows can install updates automatically or just let you know they're available.

To learn more about Automatic Updates, read Microsoft Update and other services: Frequently asked questions online. "

Both of those links I can't use becuase they re-open i... Read more

Answer:Internet Explorer Not Working Concerning Windows Updates

Have you tried opening "Internet Explorer without Addons"? There should be an icon that says this under Start | Programs | Accessories | System Tools | IE (no addons). It will attempt to run IE without any of it's addons, just the core program itself. If it works then, you're having a problem with one of the addons that IE is running right now.

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Is there a program anywhere that will stop IE 8 from automatically installing on the computer? I have one for IE 7 DId they make one for IE8?
 

Answer:Windows updates and internet explorer 8-question

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I have a paid version of AVG Internet Security 2012 which commenced in August 2012. I've had paid versions in the previous two years and until the last two months have had no problems.
In the past few days when I switch on my PC (Windows XP with Mozilla Firefox browser, wired connection with BT) the automatic AVG update will not proceed, nor will a manual attempt.
Within a few minutes of switching on the following Windows warning box appears on the screen:
'The software you are installing for this hardware - Non-Plug and Plug Drivers - has not passed the Windows Logo testing to verify its compatibility with Windows XP. Continuation of installation of this software may impair or destabilise the correct operation of of your system either immediately or in the future.'
Two options are then given: Continue anyway or Stop installation.
The updates waiting to be downloaded are all version 2238 of the the following: Alert Manager; Anti Rootkit Driver; Anti Spam Component; Scanning Engine; Set Up Component; Kernel components; E-mail Scanner; Firewall Component; User Interface Component; Identity Protection; Language Files (English); Online Shield (Settings); Resident Shield Scanner; Link Scanner HTTP Redirector; Systems Tools Component; TDI Component; Pc Analyzer; Update Component.
If I click on 'Continue anyway' the system attempts to download the updates again but aborts very quickly and the same warning notice appears. If I do nothing the warning notice remains but my AVG page sa... Read more

Answer:Windows preventing paid AVG updates download

I'd recommend putting this to AVG in the form of an email. Even copy and paste what you posted here.

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I am trying to get my Windows 7 system to install updates, but the Windows Update screen keeps saying "Checking for updates". Basically, its taking it forever to install updates. Also, Internet Explorer does not work right. Internet Explorer keeps freezing up. I am trying to upgrade it to Windows 10 for my brother.

Someone's help would be greatly appreciated!

Thanks in advance.

Answer:Issues installing Windows Updates and using Internet Explorer

I have already ran SFC/ SCANNOW and it found no issues. I reset Windows Update components and that didn't fix the issue either.

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I am trying to get my Windows 7 system to install updates, but the Windows Update screen keeps saying "Checking for updates". Basically, its taking it forever to install updates. Also, Internet Explorer does not work right. Internet Explorer keeps freezing up. I am trying to upgrade it to Windows 10 for my brother.

Someone's help would be greatly appreciated!

Thanks in advance.

Answer:Issues installing Windows Updates and using Internet Explorer

I have already ran SFC/ SCANNOW and it found no issues. I reset Windows Update components and that didn't fix the issue either.

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Hi, I need some help here please, I did a windows update on a windows vista computer. After the updates were done, internet explorer does not open. I have internet conectivity and I am able to ping with posititive response to websites, BUT on explorer nothing appears. So I guess it has to do with firewall?, I already played a little with it, disabling it as well, with no positive outcome. I am desperate here, please, I need HELP!!!
thanks
 

Answer:Help on internet Explorer not loading - after windows Vista updates

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The Microsoft update around the 10th June 2015 stops my Internet Explorer working. So I do a restore and it works and it does it again next time I turn my computer on. Then I disabled automatic updates and it STILL stops Internet Explorer working. So EVERY time I start my computer I have to restore it back to before the original update. I think Apple is looking pretty good

Answer:Latest Microsoft updates on windows 7 stops Internet Explorer

Pleasefollow the WindowsUpdate Posting Instructions and postthe requested data

If thefile is too large (8MB compressed), remove the older CBSPersist cab files untilthe final file is below the limit - you can always post them separately afterzipping them. (the forum doesn't allow the upload of bare CAB files, for anumber of reasons)

Pleasealso post the C:\Windows\windowsudpate.log file

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Microsoft has just released a few minutes ago, out-of-turn Security Updates for Internet Explorer 11 to address security issues have been recently identified that could allow an attacker to compromise a computer running Microsoft Internet Explorer and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
Download links:
Windows 8.1 x64: Download Security Update for Internet Explorer 11 for Windows 8.1 for x64-based systems (KB2964444) from Official Microsoft Download Center
Windows 8.1 x86: Download Security Update for Internet Explorer 11 for Windows 8.1 (KB2964444) from Official Microsoft Download Center
Windows 7 SP1 x64 Download Security Update for Internet Explorer 11 for Windows 7 SP1 for x64-based systems (KB2964444) from Official Microsoft Download Center
Windows 7 SP1 x86 Download Security Update for Internet Explorer 11 for Windows 7 SP1 (KB2964444) from Official Microsoft Download Center

Answer:Out-of-band Security Updates for Internet Explorer 11 for Windows 8.1 | 7 released

Releasing for Windows XP too.

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A previous question about how to uninstal Windows Steady State goes unanswered.  I presume Microsoft people monitor these posts, but they do not know how to uninstall Windows Steady State to enable the Windows 10 1511,10586 updates
to be installed.   It looks like I am stuck in a bog unable to move forward with Windows 10, so intend to roll back to my previous version and then consider my OS options.   
Is anyone aware of any major problems likely to be encountered by me taking this course?

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IE 8 on windows XP. Internet explorer frequently and randomly opens ad windows, eeven when I am not running it. Noticed in task manager several instances of iexplore.exe, even when I kill them they just come backhijack this logLogfile of Trend Micro HijackThis v2.0.4Scan saved at 10:01:19 PM, on 7/15/2010Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:E:\WINDOWS\System32\smss.exeE:\WINDOWS\system32\winlogon.exeE:\WINDOWS\system32\services.exeE:\WINDOWS\system32\lsass.exeE:\WINDOWS\system32\Ati2evxx.exeE:\WINDOWS\system32\svchost.exeE:\WINDOWS\System32\svchost.exeE:\Program Files\AVG\AVG9\avgchsvx.exeE:\Program Files\AVG\AVG9\avgrsx.exeE:\WINDOWS\system32\ZoneLabs\vsmon.exeE:\Program Files\AVG\AVG9\avgcsrvx.exeE:\WINDOWS\system32\svchost.exeE:\WINDOWS\system32\spoolsv.exeE:\WINDOWS\system32\svchost.exeE:\Program Files\Common Files\EPSON\eEBAPI\eEBSVC.exeE:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeE:\WINDOWS\system32\ASTSRV.EXEE:\Program Files\AVG\AVG9\avgwdsvc.exeE:\Program Files\Bonjour\mDNSResponder.exeE:\WINDOWS\e... Read more

Answer:internet explorer opens ad windows even when not running

after much hair pulling and whining, I came across something that said MBR may be the prob, so I loaded windows recovery console, repaired mbr and..solved

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Link to original topic:Original postProblem Description: Was trying to access Gmail and getting an error that cookies were not enabled. I tried the suggested fixes but it didn't work. Finally, concluded that a virus might be the issue. I ran malwarebytes (Quick Scan) and it found a trojan which it quaranteened. Since it found something on quick scan, I then decided to run a full scan. Six minutes into that scan, the computer rebooted and since then, I can't run any programs. What happens is that when I double click on a program, the cursor will show busy for 5-10 seconds, but the program won't load. I booted into safe mode and I still could not run any programs (cursor would show busy for a few seconds but nothing would load). I was able to restore the computer to a point about a week ago, but problem continues after restore. I have tried other restore points but none of the other restore will complete successfully. My operating system is Win 7 home premium. Computer is Dell studio XPSWhat I have done so far: As suggested I have reviewed the prep guide. I cannot post the DDS logs because the program won't run. I downloaded DDS tool to a flash drive from a working computer and copied it to the desktop of the infected computer. When I double click on DDS tool, the cursor shows busy for 5-10 seconds, but the program does not run (similar to any other program I try to run). I tried running it in safe mode and it fails in safe mode as well.

Answer:Windows 7 - Infection preventing programs from running

tds1, to Bleeping Computer.My name is Jason and I'll be helping you with your computer problems. You can call me by my screename jntkwx or Jason is fine.Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance. Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me about it.
When you post your reply, do not use the button but use the button instead.
In the upp... Read more

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When opening Windows update I am greeted with the message that Windows 10 is ready to be installed and a reboot is required. I do not wish to isntall Windows 10 but do wish to install updates for Windows 7. On reboot Windows 10 does not install but the message remains. Please advise as to how I can remove the Windows 10 message and update Windows 7. Thanks.

Answer:Windows 10 ready to install preventing Windows 7 updates.

Hi and welcome to SevenForums,
You might try to power down just hold down the power button on your computer till your machine turns off
Then unplug it from the power source and or remove the battery if using a laptop.
Hold down the power button again for at least 60 seconds to drain any power out of the system..

Then start in safe mode with networking at startup
Safe Mode

There are some windows updates you need to uninstall and kill some gwx services and processes
Which might be easiest to install never 10 or gwx control panel to do that
GRC | Never10 Technical Details

Ultimate Outsider - Software Downloads

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At seemingly sporadic times, there will be random ads sounding off in the background. I checked task manager and found Internet Explorer running in the 'Applications' tab, but no IE windows were present in my taskbar. In the 'Processes' tab, about 3-4 iexplore.exe would be running, with one that is consuming exceptionally high amounts of memory, from 50 K - 350 K. I am unable to 'end task' the IE application but i can temporarily stop the problem by ending all iexplore.exe process. However, after some time the problem reoccurs.
I believe the cause of this problem is due to a dupe Adobe Acrobat site that I was tricked into clicking to download the update just a day prior. Upon the completion of the download, my avast antivirus immediately notified me of the malware and then proceeded to block the infections by sending them to the virus chest. However, that did not seem to fully nullify the malware. I then restarted my computer as I did not want to click anything from the dubious prompts I was presented with. Afterwhich, I deleted whatever I had downloaded. I checked my control panel for any newly installed programs and found something called 'sursenel' that was installed/modified at the same time the virus was detected. However it was located in AppData which I believe to be essential files for the Windows OS, so I have not done anything to it for fear of data corruption. I used avast antivirus to scan that 'sursenel' folder and no threats were found. I have since then done a ... Read more

Answer:Internet explorer running on its own to random multiple ad sites (Windows 7)

Download and run wipe  and system ninja,
 
https://privacyroot.com/software/www/en/wipe.php
https://singularlabs.com/software/system-ninja/
 
Then.....
 
Go ahead and install ccleaner Now that you have the program installed go ahead and run the cleaner function.
https://www.piriform.com/ccleaner/download
Now that you have cleaned out some temp files, lets go ahead and disable all of the items starting up with your machine except your antivirus. To do this you will need to click on tools then start up select each item then disable.
Now that you have disabled those un-needed start ups lets go into the settings, we will have Ccleaner run when your machine boots, so that you will never have to worry about cleaning temp files again.To do this:
Hit options.
Settings.
Place a tick to run Ccleaner when the computer starts.

Now go to the advanced tab, and select close program after cleaning, now run the cleaner again this will close Ccleaner.
 
Reboot your machine and then follow the  instructions below.
 
Step 1: eScanAV.
 
Disable your antivirus prior to this scan.
http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Download the eScanAV Anti-Virus Toolkit (MWAV)http://www.escanav.com/english/content/products/downloadlink/downloadcounter.asp?pcode=MWAV&src=english_dwn&type=alter
 
Source
http://www.escanav.com/english/content/products/downloadlink/downloadp... Read more

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Hello, my name is Colin
Help, my searches in any search engine are being redirected and there are usually 3 or 4 random Internet explorer windows running that i could only see in the task manager but were slowing my computer down.
I tried running an MBAM scan and it didn't find anything so I ran rkill before I scanned again and it still didn't come up with anything. I also tried Malwarebyte's Anti-Rootkit and that didnt find anything.
The redirect virus affects every browser, but the background web pages were only in Explorer or at least I think because I turned off IE9 and they weren't running anymore
I'm not exactly sure what system information I need to upload besides I'm running Windows 7 professional with service pack 1
Thanks,
Colin

Answer:Search redirect and Internet explorer windows running in background

Please download TDSSKiller from here and save it to your DesktopDoubleclick on TDSSKiller.exe to run the application, then click on Change parameters


Check Loaded Modules  and Detect TDLFS file system.  Do not check Verify file digital signatures (even though it is checked in the example)If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now


Click Start Scan and allow the scan process to run

If threats are detected select Skip for all of them unless I instruct you otherwiseClick Continue


Click Reboot computerPlease post the contents of  TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply===================================================aswMBR--------------------Download aswMBR and save it to your desktop.
Please disable your real time protection of any Antivirus, Antispyware or Antimalware programs temporarily. They will interfere and may cause unexpected results.If you need help to disable your protection programs see here and here.Double click the aswMBR.exe file to run it. Please allow when you are asked to download AVAST antivirus engine defs.Wait until the AV update is done, then click on the Scan button to start. The program will launch a scan.

When done, you will see Scan finished successfully. Please click on Save log and save the file to your desktop.

Please post the contents of the log in your next reply.NOTE:  aswMBR will create M... Read more

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I would greatly appreciate any help you could provide. I am running Windows XP - SP3. The system has slowed a lot and Internet Explorer keeps opening multiple windows on it's own. I receive a message at startup on a black screen " Invalid boot.ini" It continues to say it is booting from and it flashes off the screen before I can read it. I ran DDS and have included the two files it produced. When I attempt to run Gmer my system, or the program itself, locks up. After clicking on the GMER.exe file, it loads and then automatically begins a scan of /system then becomes "unresponsive". Once I got the blue screen after running GMER, and it read "STOP: c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000) The system has been shut down. A couple of other times GMER was "Not Responding". Once again thanks in advance for your assistance. I have enabled the email notification and set it to notify me immediately.DDS (Ver_10-03-17.01) - NTFSx86 Run by Charlie and Erinn at 13:09:20.78 on Wed 06/30/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2359 [GMT -4:00]AV: System Shield *On-access scanning enabled* (Updated) {2565CEEE-6BDB-4A6D-AD6D-F682F2695014}FW: iolo Personal Firewall *enabled* {38254411-9AEC-4967-913E-F892C2A4DF89}============== Running Processes ... Read more

Answer:Windows XP SP3 - Internet Explorer Opening by itself - computer running slow and crashing

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.I order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is ... Read more

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This is a computer that is used for our small business and it is running extremely slow. We will occasionally have Windows and Internet Explorer crash on us. Sometimes the computer is so slow that processing credit cards is hard.I have run CCleaner, Register Mechanics, Adaware and Malware Bytes on it but to no avail. I have Norton 360 installed on the computer.The computer is running Windows XP SP3Any help would be appreciated.Following is the HiJack This 2.0.2 log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:37:41 PM, on 9/9/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\wltrysvc.exeC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Cherry\CDI\CDI.exeC:\Program Files\Common Files\Intuit\Entitlement Client\v5.3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.ex... Read more

Answer:Computer is running extremely slow with Windows and Internet Explorer crashing

Hello proliney Welcome to the BC HijackThis Log and Analysis forum. I will be assisting you in cleaning up your system.I ask that you refrain from running tools other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.I read where you said you ran MalwareBytes to no avail. Does that mean it did not find anything or it found something but did not fix the problem? If it did find something please open it back up and click on the button marked Logs and copy and paste the results from it in your next post along with the log from the following program.Please perform the following:We need to scan for Rootkits with GMERPlease download GMER from one of the following locations, and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zip Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extra... Read more

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When I try to shut down my computer I get an "End Program-EXPLORER.EXE" I click end now and the same box comes up again and the only way for me to shut down the computer is to hold down the button. Please help. Here's the HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:05:51 PM, on 9/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
E:\apps\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\apps\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
E:\apps\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
E:\apps\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
E:\apps\NORTON~2\NORTON~1\NPROTECT.EXE
E:\apps\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
E:\apps\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe... Read more

Answer:Solved: HELP, Windows won't shut down. explorer.exe is preventing it

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I just installed Windows 7 Home Premium 64 bit on an HP Envy m6 laptop. I went to check for updates due to the fact that this laptop originally had Windows 8.1. Windows updates just keeping Checking for updates with the green progress bar keeps turning and
turning. I had this problem awhile back and there is an issue with two KB files which are windows update agents but I did not write them down. Does anybody have that information?
Thanking you in advance,
Dennis Sturgill

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help bleepingcomputer... i have been trying to resolve this but cannot understand all the gobblygook im reading on this topic... i cannot open malwarebytes antimalware, AVG anitvirus, unfortunately i have run some tools and may still have the note files... i have tried rkill, kapersky rootkit, malwarebytes rootkit, malwarebytes chamelion. microsoft malicious software detection, im severely frustrated having spent hours. i have looked at the registry since i dont have the group policy editor in windows home premium,, i downloaded the microsoft spreadsheet with default registry settings but cannot find them in the registry ... 

Answer:group policies preventing antivirus programs from running in windows 7 home prem

If your not the administrator, then you need to contact your admin about installing software on the
computer.

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Hi Suddenly my computer has been running quite slow and there is HDD activity all the time. I noticed there is a blank page - Internet explorer entry running in task manager (which keeps coming back even if i manually stop it) and a couple of iexplore processes running in the background although I havene't opened any IE windows.



DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17496 BrowserJavaVersion: 11.25.2
Run by Yannis at 1812 on 2014-12-11
Microsoft Windows 7 Professional 6.1.7601.1.1253.30.1033.18.3551.821 [GMT 1:00]
.
AV: Bitdefender Antivirus *Enabled/Updated* {9A0813D8-CED6-F86B-072E-28D2AF25A83D}
SP: Bitdefender Antispyware *Enabled/Updated* {2169F23C-E8EC-F7E5-3D9E-13A0D4A2E280}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Bitdefender\Bitdefender 2015\vsserv.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.ex... Read more

Answer:Computer running slow & Internet explorer instances running in task manager

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

If there are any personal files, pics, etc. on your computer you cannot live without, back them up now just as a precaution.

Emergency Backup Procedure - Tech Support Forum

------------------------------------------------------

Please download ComboFix and Save it to your Desktop.

**Note: It is important that it is saved directly to your desktop**

* Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

Get help here

Double-click ComboFix.exe and follow the prompts to run it.

Your desktop may go blank. This is normal. It will return when ComboFix is done. Comb... Read more

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Hi there, thanks for viewing this.

Recently, my internet explorer 7 and firefox has been running quite slowly. After googling a bit, I found out that this problem could be caused by the iexplore.exe virus.

Many iexplore.exe was running in the processes tab of the Windows task manager when my internet browsers were not in use. This may have caused the slowness.

I have a logfile of TrendMicro's Hijackthis v2.0.2:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:11:52 PM, on 1/25/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\s... Read more

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Hi,

I am currently using a Sony Vaio PCS-C1MZX Notebook and an nowunable to access anything.

When I log in I get the message:
_________________________________________
Explorer.EXE Application Error
Unable to initialize application properly (0xc0000005). Please click OK and close the application.
_________________________________________
(Note that the above is a translation from my Japanese Windows XP)

When I click [OK] I get the same box pop-up. When I click [OK] again I am left with my wallpaper background but no taskbar or Desktop Icons.

This happens when I log in my area or as "Guest".

Any help will be greatly appreciated.
 

Answer:Windows XP Explorer.exe Application Error preventing Windows from starting

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Hi,My laptop was suddenly attacked by a virus when Firefox was unable to block a pop-up ad. Something happened and numerous screens began popping up from Avira antivirus and no matter how many times I deleted or quarantined the virus, it kept growing in number. Now, I cannot run any installed programs and cannot install/run any existing antivirus programs in my computer.NEW UPDATED PROBLEMAfter restarting my computer, I am no longer able to access Windows in normal mode. I can only run windows vista in safe mode. I have no network access as the virus is blocking all networks and I cannot access the internet from safe mode. I was unable to start up my Avira antivirus scan but was able to do a scan on all active units and Avira revealed about 8 detections with the Trojan TR/Alureon.BF2 in some location that I can't find: globalroot\systemroot\system32\UACeuivxhxbvr.dllI cannot install any other antivirus programs even though they were renamed. After running Avira, all executable files and shortcuts stop working. If I attempt to run Malwarebytes, the computer restarts. When it starts up in normal mode, all I get is a black screen and the mouse arrow. I cannot run system restore as the virus has deleted all restore points. I also cannot run system recovery mode as the virus has disabled that option. Even though Avira was able to locate the virus, the quarantine/delete/deny access functions have all been disabled.I was able to briefly run malwarebytes which indicate... Read more

Answer:Virus preventing me from running any program or running/installing antivirus

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I need help with removing a Search Engine Redirect Virus and also Internet Explorer stays running in my Windows Task Manager, which makes me think the virus is somehow linked to my Internet Explorer (which I never really use, I use Mozilla). The only browser the redirect doesn't happen in is Google Chrome which I am using right now to type this. Both Internet Explorer and Mozilla have this redirect problem. Below is my combofix log after I ran combofix.
ComboFix 10-12-09.04 - HP_Owner 12/10/2010 11:43:20.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.71 [GMT -5:00]
Running from: c:\documents and settings\HP_Owner\My Documents\Downloads\ComboFix.exe
AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\HP_Owner\g2mdlhlpx.exe
C:\install.exe
c:\temp\bkR11
c:\temp\bkR11\ftCa.log
c:\windows\system32\_000021_.tmp.dll
c:\windows\system32\_000022_.tmp.dll
c:\windows\system32\_000023_.tmp.dll
c:\windows\system32\drivers\sst115.tmp
D... Read more

Answer:My Combofix Log after Search Engine Redirect Virus and Internet Explorer always running in Windows Task Manager

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for post... Read more

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I have never posted on a forum before so apologies if I am doing this wrong. The problem started when I tried to plug in my (new) iphone to my Dell pc. The device was not detected so I tried to update my itunes software - update failed and I received a Windows 7 error. After searching through multiple forums and trying to download windows utility cleaner, etc - nothing has helped. Also, if I try to run the 'Check for Updates" link on my computer - if NEVER stops searching for updates and there for I cant update anything. Not sure where to start

Answer:Windows Check for updates keeps running-all installation/updates fail

Let's start with the easy stuff

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

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Warning: Found hidden Internet Explorer instance running (iexplore.exe, PID 2804, command line "C:\Program Files (x86)\Internet Explorer\iexplore.exe" -Embedding)

Answer:Warning: Found hidden Internet Explorer instance running (iexplore.exe, PID 2804, command line "C:\Program Files (x86)\Internet Explorer\iexplore.exe" -Embedding)

Start>Run>mscofig
look for the command in the Startup tab or in Programs>Startup
-embedding switch is no longer used... must be from an old program developed for XP.Rob^_^

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This morning I came to use my computer and found everything running as usual, apart from the fact a microsoft prompt came up telling me that in three minutes or so my computer would restart (due to having installed updates) unless I chose a following option allowing it to restart now, or restart later. I chose "restart later". I went away from my computer for about 20 minutes, only to return at the "welcome screen" and find myself logged off (obviously the computer had restarted). I re-entered my profile and found that I could not connect to the internet whatever programme I was using (browsers, games, or instant messengers).
I checked the connection on the computer I am using, which runs off the same internet connection, and found it to be fine with one difference: the updates had not been installed.
After about 3 hours I went back to my original computer after having become thoroughly annoyed and turning it off. I performed a system restore taking it back to yesterday, before the updates were installed and the internet then worked.

I unfortunatley let another family member use the computer, they installed the updates even though I had informed them what the updates did. I now find I cannot use the internet at all and find I have no restore point to return to.

I have the names of the updates installed (KB951748, KB890830 and KB951978) and have already tried manually finding them and uninstalling them with the following programmes: JV16 powertool... Read more

Answer:Windows Update preventing Internet Access

This is the fix for that http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727

Just hope checkpoint can work this one out as ZA is a popular firewall, as updating core OS files will always happen at times in Windows so 3rd party applications need to have a check in place to allow user to reset database


Other workarounds that are filtering out are to uninstall KB951748 which is the critical update, until Checkpoint ZA fix this and issue an update, causing this or reduce your setting in ZA Internet Zone to medium temporarily until fixed, if you're behind a routers NAT or SPI firewalls then your as ok as you can be.

The setting the slider for ZA Internet Zone to medium or using the 1st fix above in reseting the ZA database are what I would concider best options as updates to the TCP Stack are crucial security ones.

Users of Vista/SP1 with ZA are unaffected
 

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Can somebody help me?  I have seen someone else's issues just like mine get solved here, so I am hoping that I can recieve the same help.  Please, I need to get my laptop back up and running for school!!

Answer:Windows 7 Virus Preventing Internet Access!!

Oh, yeah, and of course, I'm using another computer, but I have a flash drive to transfer things

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I a Dell Inspiron E1505. Just recently, I upgraded to Internet Explorer 7. After IE7 automatically downloaded some upgrades several days later, I have been unable to view windows...Here's the kicker...I can get online, but every site I go to, I'm "unable to view the page". There's the typical blurb about how to check and fix, then at the bottom it says "cannot find sever DNS error..."The strange thing is, I can use my IM and can see that I am clearly connected to the internet. I just can't view internet pages.I've talked to DEll, and because my 30 day warrantee has run out, it will cost $250 to get support.I've also reset my defaults and removed IE7.I've tryed loading Foxfire, but it does the same thing.The computer won't let me retrieve from a prior date because to many down loads have been done.Because of these IE7 updates, I think something has been altered in my computer programming that won't let me view internet pages.Can someone help?!   

Answer:Can't view Internet pages after Internet Explorer 7 updates.....

I believe, you double posted. I gave you some advice in some other thread..

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When trying to use Windows Update, the updates download successfully but fail to install. The following message appears: "Problem: A problem on your computer is preventing updates from being downloaded or installed." I have turned my antivirus software off, I have tried updating manually, I have tried updating one at a time. Nothing seems to work. I now have a backlog of 13 updates that I'm supposed to install. Can anyone please help? THANKS!

Answer:Windows Update: "problem on your computer is preventing updates from being installed"

Boot into "Safe Mode with Networking" (restart while tapping F8 repeatedly) and see if you can install the updates. This should work.

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I honestly have no idea how this came up, it just started happening last month or so. When viewing folders larger than even just a few MB, it can takes minutes to load and even take forever to select an item and scroll through the folder. Does anyone have any experience with this problem, help would be greatly appreciated.
 

Answer:explorer.exe Running Slow (not Internet Explorer)

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I have an HP Pavilion a1483w running Windows XP Media Center Edition 2005 get an IP address and show that it is connected to the Internet but will not let me browse the internet or run any updates. I have installed a newer version of IE because I thought that maybe the version I had was so out of date but I still can not browse or update windows or my anti-virus. I have also double and triple checked all my connection settings and everything seems to be in order. Any help will be greatly appreciated. Thanks

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I'm having startup issues with a Windows 10 Build:
Cumulative update for Windows 10 ver. 1511
KB3192444. (I hope I copied it correctly).

Before this update is installed the problem doesn't exist, after it's installed it does.
I posted this issue here but have not gotten any help.
Because windows 10 automatically installs updates I needed to go into Group Policy Editor-Computer Configuration-Windows Components-Windows Update and set it to
"Notify for download and notify for install"

But, when I go back into settings for windows update advanced settings, the choose how updates are installed has remained with the same 2 options.

How can I be sure that Windows 10 does not install this update????
Does changing this setting in GPE work ok?

Any help will be appreciated,
James

Answer:Preventing Auto Updates

Hi, to hide (stop) a particular update see:
Windows Updates - Hide or Show in Windows 10 - Windows 10 Forums

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I've somehow got some malware/ trojans/ viruses, whatever you may call them, and I'm unable to update my spyware/ anti-virus software. I currently have Spybot, Zonealarm pro, ad-aware pro and a recent download of the free avg anti virus...all of which are outdated. Can anybody please assist in the removal of these things causing the problems?

Thank you!
 

Answer:virus preventing updates

Welcome! to MajorGeeks.com!

Please follow the instructions in the READ & RUN ME FIRST link given further down and attach the requested logs when you finish these instructions.

If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
TDSSserv Non-Plug & Play Driver Disable

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.
READ & RUN ME FIRST. Malware Removal Guide


Helpful Notes:


If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in Safe Mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
To avoid additional delay i... Read more

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Hi,
Right now i have about 56 updates pending, most of them office updates, and a couple of Windows updates.
I've discovered that a update is preventing my PC from sleeping, as when i do a system restore back to before i updated my PC will sleep, and then instaill them again my PC wont sleep.

I'm assuming its a windows update rather than an office update causing this problem.
Is there a better way to see which update is causing the problem rather than instailling each update, one by one?

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I'm having startup issues with a Windows 10 Build:
Cumulative update for Windows 10 ver. 1511
KB3192444. (I hope I copied it correctly).

Before this update is installed the problem doesn't exist, after it's installed it does.
I posted this issue here but have not gotten any help.
Because windows 10 automatically installs updates I needed to go into Group Policy Editor-Computer Configuration-Windows Components-Windows Update and set it to
"Notify for download and notify for install"

But, when I go back into settings for windows update advanced settings, the choose how updates are installed has remained with the same 2 options.

How can I be sure that Windows 10 does not install this update????
Does changing this setting in GPE work ok?

Any help will be appreciated,
James

Answer:Preventing Auto Updates

Hi, to hide (stop) a particular update see:
Windows Updates - Hide or Show in Windows 10 - Windows 10 Forums

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Internet Explorer in my Windows 7 64-bit computers is completely up-to-date with version 11.0.41.

I received these 3 cumulative security updates for it today:
KB2987107 (dated October 2014)
KB3003057 (dated December 2014)
KB3008923 (dated December 2014)

Considering how out-of-date they are, I chose to hide them.

No complaints or information about these updates have appeared yet on-line.

-----------------------------------------------------------------
 

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Facebook Updates In Internet Explorer

Quote:




The Facebook web slice for Internet Explorer 8 has been designed to offer Internet Explorer users a faster way to access Facebook updates. Instead of having to visit the Facebook website they now can simply click on the icon in the Internet Explorer favorites bar to access the latest updates of their Facebook profile.

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I am working on a Dell Inspiron 1525 running Vista Home basic sp2.
IE (both IE7 and IE8) has stopped connecting to sites. In fact, rather than displaying the url that it's trying to connect to in the status bar, it displays the ip address. Subsequently, it never finishes loading a page. I've tried loading in safe mode, as well as loading IE without add-ons, both yeilding the same results. Both Google Chrome and Firefox are installed and work fine with one exception. When I try to load a page via Firefox and use the IE add-on to "load the page in an IE tab", I get the same exact results as I do when running IE directly. The status bar shows the ip rather than the url and never actually finishes loading the page. Strangely the load never times out either to let me know that it couldn't connect to the page. It doesn't freeze and can be closed at any point.

In my attempt to fix the issue, I have run several infection scanners. I've scanned for rootkits, viruses, trojans, hijackers, and the rest of the usual suspects. A few days ago, MBAM was able to find and quarantine "Rootkit.Agent.H" that was found in my sys32/drivers/ folder. The log shows that it was succesfully quarantined and delted. Subsequent re-scans with the same arsenal of scanners used previously, still show everything as being clean. The only items found during these scans are warnings about other install files for the various scanners I've used. Typically, I uninstall ea... Read more

Answer:Internet Explorer and updates fail

I think we may still have a Rootkit on here.Please download GMER from one of the following locations and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zipped Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply.Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.-- If you encounter any problems, try running GMER in safe mode.-- If GMER crashes or ... Read more

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I have a new laptop running Windows XP Pro with Internet Explorer 7 pre-installed.I use Firefox as my default browser, but I occasionally use Explorer; two browsers are better than none! Every time I click to open Explorer, my Panda 2008 anti-virus warns me of a "Browser Highjack attempt" and prompts me not to allow access or change settings.In Control Panel / Internet Options I have not clicked the box to be informed of Explorer updates. Should I do this and download them automatically, and would this get rid of the regular warning messages?

Answer:tick for Internet Explorer updates?

No harm can be done by selecting the box. As regards the warning by Panda, which Firewall are you using ?

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I fomatted my hard drive and reloaded my "Windows ME". All other progs have been installed and appear to be working O.K. but when I select "Windws Update I get an I.E. message to say "component not installed try under "I.E.tools -Widow update". Selecting this or deleting the message will bring up the Windows Update window but when I press "scan for updates" the widow hangs at 0%. Furthermore Internet Explorer does not appear in my "add and remove" programme, although I can log on to the net without problem. Any help please? Tom Knibbs.

Answer:Internet Explorer-Microsoft Updates

Internet Explorer is often not found in Add/Remove.Check the filing system for errors: Start, Run, 'sfc /scannow', OK.

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Has anyone else ran into a problem installing critical updates for Internet Explorer in WIndows XP? All of a sudden I can't install critical updates through Windows Update in IE6. I also can't use the internet based install for IE6 to try and fix it.

I managed to get a full install file for IE6 on CD, rolled back previously installed update packages, and tried to reinstall but no luck. I have already discovered the much posted page onhow to use the registry editor to fool the system into thinking IE6 is not installed but this didn't help either.

Any input?
 

Answer:Internet Explorer critical updates

http://www.theeldergeek.com/repair_ie6.htm
 

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Using Winxp Professional

If im using a firewall and a virus scanner are all of the internet explorer 6 updates and security fixes needed?

I heard sometimes the updates and security patches have slowed users systems etc.

Can a firewall block these so called browser viruses?

Thanks
 

Answer:Internet Explorer Updates Important?

I guess what you're referring to as "browser viruses" is either spyware or "malicious code."

Spyware gets into your computer in all sorts of ways but the ones you pick up online without your knowledge come in on port 80...the port which has to be open through your firewall in order to see any web content at all.

Going into IE's Tools>Internet Options>Advanced tab and unchecking all references to "Install on demand" helps deter that sort of thing.

Other spyware comes bundled in various software. Logitech, for example, has started including Backweb in its installation CDs. Backweb is supposed to "deliver updates, upgrades and product information to the end user seamlessly and effortlessly." In other words, it's mostly to send you ads about their new products. Software with spyware bundled in seldom gives you the option to not install the spyware during the installation.

"Malicious code" is just that....code embedded in a web site that tells your computer to do something. That "something" is never good and mostly it's used to allow the web site owner to gain access to your computer. Since the code comes into your computer with the web page on port 80, a firewall isn't going to stop it. The best protection is to keep IE updated and patched.

Yes, there have been some glitches in updates and patches. The most common "glitch," however, is leaving an anti-virus program running d... Read more

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Hello guys, I hope I've posted this in the correct place. I'm only averagely tech minded so I'll try my best

I'm running Windows XP (sp3) and mostly use Chrome browser with IE occasionally.

My Avira Free has refused to net update for over 24hrs, and when I look at Internet Options I see the 'use proxy server' button is checked although I've previously un-checked it. I've managed to download manually from Avira and am currently running a scan with it & Malwarebytes.

I have some log files but I take notice of the warning against posting hijack this logs in this forum.

There are several processes & files that look decidedly fishy to me but am not sure of where/how to proceed. "ProxyServer = http=127.0.0.1:49717" for example!

I also use Malwarebytes free version & update & scan regularly with this & Avira free AV.

I usually scan any potentially fishy files with AV & MWB before downloading but something's gotten through (could be another user when I've not been here is responsible) or can hardware like a cheap chinese USB hub be responsible?

Answer:malware &/or virus (I think) is preventing AV updates

Welcome joolzLet's run these as I feel you have a rootkit.Many malwares like to change the proxy setting on you.Please click Start > Run, type inetcpl.cpl in the runbox and press enter.Click the Connections tab and click the LAN settings option.Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.Now check if the internet is working again.Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.Click the Start Scan button.Do not use the computer during the scanIf the scan completes with nothing found, click Close to exit.If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.... Read more

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Info in this thread:
http://forums.techguy.org/windows-nt-2000-xp/736643-automatic-updates-rundll32-error.html

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:55:39 PM, on 8/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avi... Read more

Answer:MalWare preventing Automatic Updates?

Er hm, was I suppose to post the HJT log while in non-safe mode?
 

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hello everyone,
my sons laptop has acquired a virus. (an acer aspire 5100 on xp)basically it is preventing any windows updates & any security scans. It is clever; for example if i attempt trend micro house call i get blue screen & the pc shuts down immediately. When i reboot it refers to fat32 as follows:
checking file system on c the type of the file system is fat32.

i have current subscription to trend micro internet security for three pc's but can't download due to the virus.
i am not a "power user" but i am capable of starting the the laptop in safe mode & carrying out basic tasks.(but it appears to be stopping that unless i'm doing something wrong with the "f8" key)

how serious is this & is there the idiots guide to a resolution?
thanks for looking bob (uk)
 

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What can I do to prevent updates from preventing me from using my computer?
Apparently whoever designed Windows update never considered the possibility of people using small SSD drives that only have a fraction of the space required to run applications. Everything worked under Windows 7, although I did have to do some tweaking to get it to install apps directly to drive E: (my multi-terabyte hard drive). After installing Windows Update, I had to do the same registry tweak to make it install programs on drive E:, and it worked fine the first six weeks or so, but then it started routinely breaking one or two of my applications with each update. The problem was initially tedious to fix, but I eventually got everything working. However, I was not successful at getting Windows to comply with running my Chrome browser from E: I finally relented, and moved as many of the commonly used apps to drive C: (the SSD) and consequently had to set the cache size smaller. Everything was fine for another month or so.
However, beginning sometime in November, Windows updates started failing. It schedules an update, runs the update, reboots my computer, says the update failed, and reboots the computer again, uninstalled the update, and then it works. This was an annoyance, but since it only happened once a month, I put up with it.
Recently however, Windows has started retrying updates every few days, and doesn't bother warning me in advance or asking my permission. It just unceremoniously shuts... Read more

Answer:What can I do to prevent updates from preventing me from using my computer?

In updates, there is a setting to schedule restart, usually 3am. Can you check that setting is enabled?

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i keep getting this message. i have already disabled automatic updates through group policy editor.

Answer:updates preventing my computer from shutting down

With this batch script you can automatically close apps not responding at shutdown in windows. Please execute the batch script as a administrator.

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I have a Compaq desktop at home running Windows 7 Home Premium. My girlfriend has a user account on it that she uses from time to time. She sometimes needs to restart the computer. When she tries to do that, many times the shut down screen shows "Install updates and Restart" as the default action. Is there a way to eliminate that option for her account or at least make Restart or Shutdown, without installing updates, the default choice? She is careful about changing the option, but I am concerned she might slip up one time.

I have no desire to upgrade to Windows 10 at this time (Yes, I know the free upgrade offer is supposed to end at the end of June). On my account, I manually go through the list of new available updates and remove any that are related to preparing the computer for Windows 10 or actually downloading and installing it.
 

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Hello.

I posted in the Vista section about trouble I am having with updates installing. One person replied that "[b]ecause of the large number of problems in category items that [I] posted, and the corrupted SFC store," before I do anything else, I should post in this forum to make sure my system isn't infected.

To briefly summarize what I posted over there, I can't get some updates to install, and I have some corrupted files (or corrupted something . . . I honestly don't know enough to know what the problem is).

Here is what I got when I ran the dds:


DDS (Ver_09-03-16.01) - NTFSx86
Run by admin at 16:00:03.31 on Thu 04/16/2009
Internet Explorer: 7.0.6000.16830 BrowserJavaVersion: 1.6.0_07
Microsoft? Windows Vista? Home Premium 6.0.6000.0.1252.1.1033.18.2037.1118 [GMT -5:00]

AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Outdated)
FW: ZoneAlarm Security Suite Firewall *enabled*

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkS... Read more

Answer:Possible malware infection preventing updates

Hello ti2,

I'm not seeing any malware in these logs. You can run an online scan and see if it detects anything lurking about. It can take some time, so please be patient and allow it to run it's full course:

**Vista users - right click on the IE icon and run as administrator

Using Internet Explorer or Firefox, visit http://www.kaspersky.com/kos/eng/par...avwebscan.html

1. Click Accept, when prompted to download and install the program files and database of malware definitions.


2. To optimize scanning time and produce a more sensible report for review:Close any open programs
Turn off the real time scanner of any existing antivirus program while performing the online scan

3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
Click View scan report at the bottom.



Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

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I have spent hours on the web checking out sites for purchasing later items for my computer.I know that Dabs stocks some items I require, but I cannot access their site.Every other site is accessable (been to a hundred in the last 3-4 days), but every time I try Dabs the words jitter and can also be heard.I have to press the back button quickly.I haven't altered the default settings for cookies etc.But I do use ethernet to access the web.No firewall is installed, it is not allowed by Caladan, my ethernet ISP.

Answer:Problems with Internet Explorer v6.0 full updates

Try clearing the cookies, temp files and so on.

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I reinstalled windows after buying a new SSD drive. The computer kept shutting down during updates. Turned out to be that I did a poor job of dusting the computer when I upgraded the drive and the cpu fan just pulled in the loose dust.

I was able to install most updates after much trying but the IE 10/11 ones won't seem to work.

I am getting error code 9c57 when I try.

I installed the System Update Readiness Tool (SURT) and have run the scan and attached the logs.

Thanks for any help you can provide.

Answer:Cannot upgrade to Internet Explorer 10 (failing updates)

Start over, re install windows again.

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Hello,

Outlook is sending messages in and out, the Google desktop news update window is working, but when I open Internet Explorer, I get the 'Page cannot be displayed' message. The network troubleshooter does not detect any problems, and other computers in the office are working fine. If I restore to a restore point before 2/14, everything works fine again, but I have been unable to identify an update that could be causing the problem (subtracting the updates does not fix it). Using IE 7, Windows Vista.

Thank you

Answer:Internet Explorer Not Functioning After Installing Updates

Check the filter levels on your firewall and AV.Click Start / Run / type in; cmd/ and at the black command screen type in; ipconfig /flushdnsand/or try: Start / Run / type in; regsvr32 urlmon.dllClick OKYou might also try to empty your Temporary Internet Files folder:Open IE.Click Tools.Select Internet Options.Click the General tab.Click the Delete Files button.When the box opens, put a check in Delete All Offline Content.Click OK.Also check PC date and time. Double click the time in the taskbar, to open, and make sure the Time Zone and Daylight Savings settings are also correct. Some sites block access when you have incorrect time settings.Also, see if either of these helps:Error message: The page cannot be displayedTroubleshooting "Page Cannot Be Displayed" Errors

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I have recently switched over to Firefox from IE as my browser..
Must I still update my computer with windows updates?
 

Answer:Solved: Internet explorer updates for firefox

Yes. Definitely. Most updates have nothing to do with browsers. And you will still be using Internet Explorer a lot of the time, every time there is an html page in a program or you open a Help file, for example.
 

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Hello,

I would like to know if it is possible to setup Internet Explorer to check for new updates ? I was trying to find some information on Microsoft web page but it was impossible, so many redirections. I don't know if these updates come with Windows Update service.

Regards,
 

Answer:Solved: Internet Explorer automatic updates

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Source: Internet Explorer 8 To Be Distributed Via Automatic Updates

Microsoft has announced plans to distribute their latest web browser Internet Explorer 8 to computers running previous installments of Internet Explorer via Automatic Updates. The final version of Internet Explorer 8 was already distributed that way to users still running a release candidate or beta version of the web browser.
The distribution will be started in the third week of April for users running Internet Explorer 6 or Internet Explorer 7 on the Microsoft operating systems Windows XP, Windows Vista, Windows Server 2003 and Windows Server 2008. The update will be a high priority update for Windows XP and Server 2003 while it will be rated important on Vista and Server 2008.
The rollout will commence gradually with no time frame given at this time. This does not mean however that Internet Explorer 8 will be installed on the computer system right away. Microsoft is giving users the choice to perform the installation, to delay or avoid it.

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Hi Guys,

I could use some help getting rid of some malware that has been vexxing me for quite a while now. Looking back at my windows update history, I have been unable to install Vista Security Update KB979683 since 16 Apr 10 with it attempting to install everyday since then and always getting the same error 'FFFFFFFF'

I was unable to get a RootRepeal log as the program would use up all my RAM (2GB) and then just exit itself after about 20 mins.

My logs are attached. Thank You!
 

Answer:Malware preventing Vista security updates

Welcome to Major Geeks!

You ran steps in safe boot mode not normal boot mode. You should be running in normal boot mode to get proper logs unless that is not possible.

Also you skipped running step 6 of the READ & RUN ME so we cannot tell whether you have a Master Boot Record rootkit infection or it is just the disk emulation software you did not disable. To properly continue, you will have to run this step and then rerun MGtools and attach a new log; however, based on the sum of all logs, I don't think you are having malware problems.

While problems with Windows Updates can sometimes becaused by malware, it is quite frequently not malware. It could just issues with Windows itself or it could be your own protection sofware. You could try shutting down Symantec and Windows Defender and see if you can update.
 

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I was going to download Norton 2009 antivirus, but the setup said that the computer needed and upgrade. I proceeded to the windows update to check. Sure enough I needed windows service pack 2. I tried to download this but got the error 80072efd. Its not the firewall, but i also realized that I cannot download it directly from the windows update website. I am really confused and need this antivirus cause my computer is infected at this time. All help will be appreciated.

Answer:error 80072efd is preventing me fom downloading updates

hi and welcome to TSF the first thing you should do is go here
http://www.techsupportforum.com/f50/...lp-305963.html and get help for your infection and then see about antivirus i would not choose norton or mcafee as they can cause issues with vista

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Appreciate some assistance.

Helping someone who is running Internet Explorer
v.5.00 (5.00.2919.6304) and is having some problems.

The Dial-Up-Connection prompt sometimes keeps coming up, no matter whether or not a connection to the Internet is needed, and no matter how many times you cancel the bugger.

Should he upgrsde, repair...? Open for suggestions.

Thanks in advance for the help.
 

Answer:Running Internet Explorer v.5.00

I would go to the next version , which has the repair feature .

If you mean't 5.1 , try repair , nothing to lose .

How to Download Internet Explorer the Right Way . Print it before you download .
http://windows.about.com/library/bl_iedownload_a.htm

http://www.microsoft.com/windows/ie/downloads/recommended/ie501sp2/default.asp
http://windows.about.com/compute/wi...icrosoft.com/windows/ie/download/ie501sp1.htm
 

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All of a sudden, i received an error saying the explorer.exe had encountered a problem and needed to close. I also got one for Dr Watson. My computer froze so i logged off using task manager. When i logged back on, i noticed that my internet was slower. Using Comodo to check what was using the net, i saw that Iexplore.exe was. The problem was that i didn't open IE at all. Looking at the log myself, i'm sure that F3 - REG:win.ini: load= and F3 - REG:win.ini: run= aren't meant to be there.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:21:48 PM, on 9/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingServi... Read more

Answer:Internet Explorer Running?

Did you purposely set IE to be a blank page? If not add the following to the list of items to fix with HJT:R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankPrint out these instructions and then close all windows including Internet Explorer.Then I want you to fix some of those entries. Please do the following:Please make sure that you can view all hidden files. Instructions on how to do this can be found here:How to see hidden files in WindowsRun Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)F3 - REG:win.ini: load=F3 - REG:win.ini: run=Reboot your computer, post a new log as a reply to this topic, and tell us if it is better.

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I am running Windows Explorer 7.0. Under the Explorer icon there is a statement "No Icons" and when I click on Windows Explorer I get the message "Internet Explorer is currently running without add-ons" I can't figure how to get the add-ons turned on. When I click on tools "Manage icons" is very faint and will not open wheen clicked.
 

Answer:Internet Explorer is currently running without add-ons

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Hello experts !Whenever I go into Internet, I am receiving this message in a thin bar: "Internet Explorer is currently running with add-ons disabled. Click here to manage, disable or remove your add-ons".Whenever I click in that bar I don't know what to do. Then I click on "Home" and it takes me directly to my favorite homepage.What can I do in order to get rid of that annoying bar and let the system go directly to my home page ?Thanks in advance for your help, Best, Antonio Machado.

Answer:Internet Explorer is currently running with add...

How are you opening IE - from an icon on the desktop or the start menu? If so can you right click it and look at the "Target" for that icon.It will read:"C:\Program Files\Internet Explorer\iexplore.exe" -extoffJust remove everything after the quotation marks but leave the quotation marks alone.

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Excuse me if this is already up but its 3 in the morning and i thought id post before i forgot this site as i have many bookmarks...

i have installed (for refference):

ad-aware
spybot search and destroy
registry mechanic
mcafee

the problem i have no matter if i use it or not IE7 ( even did it in IE6) is always running in my processes when i run the task manager i wouldnt mind so much if it didnt take up 100k

my problem is theres 2 now if i leave them they go down from 100k to 3k or so after 5-6 hours but if i right click them then click end process they start again at 100k. no matter what its always running and i dont even use IE i use firefox.

can anyone tell me if this is normal or a virus or whatever?
 

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Plz, oh plz help me. I have run every spyware and security feature i can think of but still no help. Even tho IE is not running, every time my computer is idle i get a popup ad. I dont under stand!Here is my Hijackthis log...Logfile of HijackThis v1.99.0Scan saved at 3:51:31 PM, on 12/22/2004Platform: Windows 2000 SP4 (WinNT 5.00.2195)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\system32\spoolsv.exeC:\WINNT\System32\svchost.exeC:\WINNT\system32\hidserv.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\WINNT\system32\nvsvc32.exeC:\WINNT\system32\regsvc.exeC:\WINNT\system32\MSTask.exeC:\WINNT\system32\stisvc.exeC:\WINNT\System32\WBEM\WinMgmt.exeC:\WINNT\system32\svchost.exeC:\WINNT\Explorer.EXEC:\PROGRA~1\NORTON~1\navapw32.exeC:\Program Files\SpywareGuard\sgmain.exeC:\Program Files\SpywareGuard\sgbhp.exeC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\Documents and Settings\Keith\Desktop\Dfence\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,... Read more

Answer:PLZ HELP - Internet Explorer not running but still getting p

Did you install valve's steam product on your computer?

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Hello

I want to help me..pleaes
Show me the phrase
Internet Explorer is currently running without add-ons

?I want the solution​
 

Answer:Internet Explorer is currently running without add-ons >>>can you help me?

up up up
 

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turned m computer on this morning and boom massive fake spyware virus claiming im infected, although it is my fault as i clicked run on an unknown thing last night, i just wasnt paying attention. anyway whenever i try run anything but IE it says cannot run blah.exe because it is infected. so i cant run my antivirus spyware s--- to stop italthough after i ran it i did prevent information leaving through its firewall, heres hoping thats still running and its just hidden it. it also removes all icons from system tray, and calls it self system tools. i checked programs but nothing out of ordinary so i think its in win32 somewhere but i dont know where to look. please help.

Answer:virus preventing .exe running

If you can get online, download, install and update MalwareBytes freebie which is good at fixing these. If the exe for the download won't run then change it to bat.Similarly if the actual program won't run then change the program's exe to bat.If you can't get the download get it on another machine and put it on a flash drive.Once the thing has been dealt with, if you still can't run exe files, then chose EXE from here:http://www.winhelponline.com/blog/f...(but run MalwareBytes first)We all live on the same ball.

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I have an interesting problem:

I want to use a trainer for a game I'm playing. It's the only one I've been able to find but my antivirus is saying there's a key logger imbedded in it or some other kind of spyware.

If I run the trainer from a sandbox program, will it prevent the spyware from infecting my system?

Answer:Preventing key logger from running

I'd just not run it at all to be on the safe side. Yes you probably can get away with it using a sandbox program but, why take the risk? I'm sure there are plenty more programs like it that aren't infected.

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Hello,
Win 7 computer, when I try to run a program getting a constant user account control message wanting to run "lgb.exe" from unknown publisher... when I say 'no', it goes back to win explorer file listing.... searched and could not find the lgb.exe file anywhere... it also pops up by itself... so at the moment I have 8 blinking win 7 shields and cannot run anything. ideas?
Yodel99
 

Answer:LGB.exe preventing prog running, win 7

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:


If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using... Read more

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Hello all. 
 
First, let me say thank you for what you all do! Second, I'm sorry if the description of the problem is not ideal. I'm helping my mother in-law and I wasn't around when this started. 
 
She texted me saying she got a pop up on her machine saying along these lines "Windows Firewall Infected..BSOD....." I told her I would be home in a bit and would call her. Well she decided she would save me the trouble and call the 1-800 number that the pop up displayed.... Yup....I'm banging my head on the desk. 
 
She said some guy dialed into the PC and started a scan. My father in-law told her that this probably wasn't a good idea and told her she should hang up.
 
By the time I got to the PC there was some remote support session in progress that I killed. Firefox was now the default browser and homepage was Rescue by LogMeIn. 
 
Now AVG won't run so I'm assuming something is preventing it from running. Ran Malwarebit Anti-Malware and it didn't detect any threats? 
 
So I'm following the instructions you provided. Ran the Farbar tool and FRST log in below and the Addition file is attached. 
 
Again, THANK YOU!!!! 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:14-09-2015
Ran by Rita Bailey (administrator) on RITABAILEY (14-09-2015 21:10:12)
Running from C:\Users\Rita Bailey\Downloads
Loaded Profiles: Rita Bailey (Available Profiles: Rita Bailey)
Platform: Windows 7 Professional Servic... Read more

Answer:Infection Preventing AVG From Running

Looks like the Addition file didn't attach to my original post. Sorry about that. 

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Hi all im having problems trying to install sage accounting everyime I try to install it I get the message the SQL server configuration checker cannot be executed due to WMI configuration on the machine error:70347 (0x112cb). Im tearing my hair out i found a batch file on the internet but this didnt work tried using the wmi diagnostic utility but didnt really have a clue what to do I am pretty crap when it comes to the technical side of things and just need some help. any help would be greatly appreciated could I just remove the wmi and replace it or would i need to reinstall windows ?
 

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Hello!
Cannot install IE 11 updates on Server 2008 R2 with error :
kb2841134 failed to be changed the installed status 0x80070002

Thank you for any help.

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I have 93 updates for XP & Office 2003 which I cannot install. I have stopped and re-started the update service & tried everything else I can find on the web.

I would be very grateful for any help anyone can provide!

Answer:A problem on your computer is preventing updates from being downloaded or installed

Is your windows update allowed to install updates automatically? Check your settings in the security center. I hope you are updating via a broad band connection. Also does windows download the updates and stalls have way thru the installation? During the install of the downloads, Windows will ask you to accept certain agreements. You may not be seeing these and think Windows has stopped installing. Windows will not move forward unless you respond to these agreement. When downloading be sure all the downloads are complete and upon the installation part, Minimize your screen to see these agreements. IE7 download and install is one of the biggest culprites. It hides behind your Download and install screen.
Hope this helps.

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I am not able to install the windows updates>>used Express and got like 72 updates required. dloaded all but NONE installed.. got this message>>

A problem on your computer is preventing updates from being downloaded or installed

any help on this? this is after a windows XP install/repair

thanks, bo bo bolinski
 

Answer:A problem on your computer is preventing updates from being downloaded or installed

Re: A problem on your computer is preventing updates from being downloaded or install

no help on this? I am suprised! do I have to do the HJT routine or does someone have an easier solution??

thnx, bo bo bolinski
 

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Hi

With Windows 8.1 Update, how do I prevent all users that the notification of any updates to the apps by Microsoft Store will never be displayed?

Thanks

Bye

Answer:Preventing the notification of any updates to the apps by Microsoft Store

This should cover it: Tech Blog :: Enable/Disable App Notifications In Windows 8

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Even after I exit IE, it still runs in the background.
How can I stop this from occurring?

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