Computer Support Forum

Stuck on "Please wait" screen when trying to switch profle

Question: Stuck on "Please wait" screen when trying to switch profle

Good Day People,

I have a little problem with my computer and its running right now on windows 8.1, When i tried to switch other profile from my main profile i will stuck on the scree "Please wait" i've tried to wait for it for a day and its still stuck on that screen and i am forced to manually shutdown the computer and reboot it back. Is this a known issue on windows 8.1? Can anyone help me with this one.

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Preferred Solution: Stuck on "Please wait" screen when trying to switch profle

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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I am running Windows 8 64 bit

Apparently I scanned my system using full system scan (AVAST) and left my computer on thinking it would take for many hours. When I came back, my computer automatically shutdown because it was left standby for about 4 hours. I don't know if the scan was finished. When I try to boot, the screen gets stuck on "please wait" screen or "configuring windows. Do not turn off your computer".

I already tried going to System Recovery Options screen, then going to Troubleshoot, then Advanced Options, but I tried everything there and still the issue persists even when I tried to boot in safe mode. I tried going to command prompt, and type sfc/ scannow but it says it can't scan right now. I also tried chkdsk / R but it says the same. I don't know how to run cmd as administrator from the System Recovery Options.

So now I tried to use system restore but I am stuck to the windows logo for about 1 and half hour. I don't know if I should wait for this or it is already stuck. In other forums I read, they used system restore with only the "C:" disk group connected. Should I also do this?

I am thinking to remove AVAST or somehow disable it.

Please help me.

Answer:[SOLVED] Stuck on "Please wait" screen or "Configuring windows. Do not turn off your

Hi and Welcome to TSF!

Do you have your Windows 8 CD?

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I have been experiencing an issue for the past two hours or so. I booted up my laptop only to find that the laptop would not boot past the "Please Wait" screen. From here, there is absolutely nothing I can do other than move the cursor. I tried looking for a way to boot it into safe mode, but I was stunned to find there is no way of doing it without booting into the OS itself at least once, and the method of 'turning it off and on three times using the power switch' did nothing. From here, I have no idea what my options are. From what I've read this issue is typically the result of a interrupted update. This could very well be the case, since I unplugged my laptop this morning and set it to shut down, so it very well could have run out of energy during the process.

What can I do from here? I should have a recovery drive on the second partition of my Hard Drive, however I don't know how I could boot that from the recovery menu in the BIOS options. Can someone help me with what I can do to fix the problem?
All help greatly appreciated.

Answer:Windows 8 Asus K55VD stuck at "Please Wait" boot screen.

Hi have you tried CTRL+ALT+DEL that should take you into a menu where on of them is to do a factory reset or run the trouble shooter.

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My wife downloaded the most recent update for windows 7 pro. Upon reboot, the pc is stuck in the "please wait" screen. Have tried safe mode, safe more with networking. Nothing seems to work. Is anyone else having issues with the update? Any advice?

Answer:Dowloaded update and stuck on "please wait" screen on reboot

how long have you tried waiting to see if the system was just taking awhile to process the update for whatever reason?

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I'm running Windows 8 Pro 32 bit.

A message came up saying that Windows has to reboot to install an update. The screen went blue with white text saying "Restarting" with a circle of white dots moving around next to it. It stayed that way for about 10 minutes, so I shut the computer off and restarted it manually. Then it became stuck a blue screen saying "Please wait" for an hour or so. If I restart it either becomes stuck on the "Please wait" screen again or it becomes stuck on a screen that says something like "Configuring windows. Do not turn off your computer."

I've tried to access safe mode by holding shift and mashing F8, but this does nothing. I've also tried to boot from my windows disc (when it says "press any key to boot from CD/DVD I press keys on the keyboard), but this doesn't change anything. My keyboard seems to be recognized, because something popped up asking if I want to turn on sticky keys. Pressing ctrl+alt+delete or hitting the windows key does nothing, however. I can also move my mouse cursor around on the screen, but going to the corners of the screen does not bring up any menus.

Answer:[SOLVED] Stuck on "Please wait" screen after auto-update


I managed to successfully boot from my Windows CD using the boot menu. That is, I hit F12 when starting up the computer then selecting boot from CD.

From the Windows CD boot I rent to Repair -> Troubleshooting -> Advanced -> System Restore. I chose to restore to April 8th before Java 7 Update 12 (the most recent option it gave me), but then ran into an error. It said:

"System Restore did not complete successfully. Your computer's system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive D:\ The drive might be corrupt. You might want to retry System Restore after running chkdsk on this disk. An unspecified error occurred during System Restore. (0x81000204). "

Regarding my hard drive setup: I have a RAID controller with 2 disk groups. My C: drive is comprised of two hard drives mirroring each other and there is another disk group also comprised of two hard drives. However, my second disk group is being seen as a foreign configuration which I haven't managed to import, so I haven't been able to use it. In Windows only a C: drive is recognized.

I'm not sure if "D:\" is referencing my CD/DVD drive or my second hard drive disk group. Could it be indicating a problem with the CD?

I disconnected the two hard drives comprising the second disk group and restarted the computer. This time I got to a screen that says "Scanning and repairing drive (C:): x% complete underneath th... Read more

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Hello there fellow vista users,
Here's my painful vista installation scenario:

Booting from DVD"Windows is loading files... (white progress bar) (takes ~1 minute)Blue/green vista background (HDD and DVD drives are active) (takes 20 minutes for the next screen)I get to select languages, then click on "install now"Next I get a "please wait..." screen (HDD and DVD drives are active) (takes 40 minutes for the next screen)If I'm "lucky" I get this next - "A required cd/dvd drive device driver is missing" pop-up and that's as far as I was able to go
The same happens with Windows 7, the screens differ a little, and I think the waiting times between these screens a even longer, but it's the same deal
Windows XP installs fast and without an errors

What I've tried so far:

Updated BIOSTried different settings in BIOSTried different RAMSwitched DVD drive to slave/masterBunch of other desperate stuff Updated the DVD drive firmware to the most recentChecked with Windows Vista Upgrade Advisor (no issues found)
My specs are in my profile, if you need more information on the matter, please ask
Thanks in advance

Answer:Cannot install Vista, stuck on "please wait" screen

First try running the free Windows 7 upgrade advisor located here: Download details: Windows 7 Upgrade Advisor Beta

If you've got XP installed, also run the free Vista upgrade advisor located here: Download details: Windows Vista Upgrade Advisor

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I have a toshiba laptop, windows 8. I am trying to do a factory reset of my laptop.
However, once I proceed through the advanced options screen and select next for a reset I come to a blue screen with the words "Reset your PC" and below it please wait. The little white-dot circle keeps running but nothing is happening and it is not proceeding past this screen. Is it usual for this to take a little while? Should I be worried once it passes a certain time?

Thank you

Answer:Reset you PC screen stuck on "please wait"

Originally Posted by windows89

I have a toshiba laptop, windows 8. I am trying to do a factory reset of my laptop.
However, once I proceed through the advanced options screen and select next for a reset I come to a blue screen with the words "Reset your PC" and below it please wait. The little white-dot circle keeps running but nothing is happening and it is not proceeding past this screen. Is it usual for this to take a little while? Should I be worried once it passes a certain time?

Thank you

Hi 'windows89', welcome to Windows EightForums!

Let it do its thing. I had one take 3? hours. DO NOT abort anything!

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My aunt just purchased a Dell Inspiron 3455 all-in-one. After Windows installed I would do the basic set-up and set-up the wi-fi connection. Afterwards it would reboot then when it goes to the Windows "just a moment..." screen with the circle of animated dots it will stay on that screen and not do anything. I left it for hours and nothing happened. I tried the installation again without setting up an internet connection and same thing happens. 
What can I do to fix this problem?

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I now formatted my hard drive and installing windows vista ultimate. I thought it was stuck on the screen that says that it was checking windows performance so i did an improper shutdown anf reinstalled it again. Now its stuck on thr screen and its been like 2 hours already. There is a green progress bar i think, but its less than 5% and its been stuck there since who knows when.

Answer:vista install stuck at "please wait while windows checks your computers performance"

Okay? You did a improper shut down while the HDD was in motion. You then proceeded to overwrite that area again and now you are complaining? You possibly have corrupted your HDD. Since it hasnt fully installed you cant do a chkdsk but i think that what happened.

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My laptop, when powered up started automatically launching Windows Start Repair and loops for hours in fixing problems. I do not know what prompted this cycle to even start. I have entered the F2 screen at the start up and made it so it starts from a disk vs hard drive. I then put in the 1st recovery cd and restart. It automatically loads into the screen "Please wait a moment" and never proceeds. Help

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I may have screwed the pooch here by doing too many things at once, but I hope y'all have some ideas. The end result is that I'm stuck in safe mode, at "Please wait...".

Windows 7 Professional x64

1) installed patch tuesday updates for 2010-08-10, postponed reboot
2) disabled the page file on one drive (6144mb on p: ) and enabled on a different physical drive just temporarily (1024mb on e: )
3) uninstalled ATI Catalyst 10.6
4) set safe mode "minimal" through boot tab in msconfig, to clear out lingering ATI components to prep for Catalyst 10.7 install
5) rebooted
6) safe mode showed an error with the windows updates, said it was reverting changes, then rebooted again
7) stuck in safe mode at "please wait...", regardless if I choose "normal" or a safe mode option, because it's already set to go into safe mode no matter what, through the boot tab in msconfig

Is there any way to get to a prompt, and what needs to be done at the prompt to enable a normal boot? I don't have a floppy drive and can't exactly connect one or pull the hard drive because my right hand and fingers are in a cast; I'm also right-handed. As far as I know, boot.ini doesn't exist in Win7, so I'm clueless where to go from here.

Any ideas on how to fix my "may as well kill multiple birds with one stone" FUBAR?

Answer:Windows 7 stuck in safe mode - "please wait"

Have you ever tried utilizing the Last Known Configuration option at the F8 Boot Menu?

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I had installed a mac theme for windows 7 which involved installing an 3rd party installer and when it finnished it involved a restart. and when rebooted it was all fine but when it got to "please wait" the monitor just flickers on and off unable to go any further. now at the moment im on safe mode. i had unistalled it with safe mode but when rebooted even with original settings theres no result. Please help. i need to play planescape before i die inside.

Answer:Installed MAC Theme - Windows 7 stuck "Please Wait"


Have you tried a system restore to a point before you installed the mac theme? Also, try going to your pc manufacturer's website and download and re-install the graphics driver. Hopefully one of those will make a difference.


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Looking a for some guidance here. I have a Toshiba Satellite C55t-A5222 laptop that went into the dreaded "Automatic Repair Loop". I attempted to boot in Safe Mode to go from there. Upon rebooting (in Safe Mode), my laptop remained at the "Please wait" screen with the spinning dots for hours. After another hard reset, I attempted to boot it up again. This time with a recovery thumb drive I made from from my son's desktop. Same thing.... "Please wait" for hours. Frustrated, I decided to boot up in system recovery by holding down "0" while powering up the laptop. Same thing..... "Please wait". I am at my wits end and know of nothing else to do. The laptop will not boot past "Please wait" now. I am running Windows 8.1 but unsure of which version (32 or 64 bit). Any help would be greatly appreciated.

Answer:1st Automatic Repair Loop & now stuck at "Please wait"....

Any help would be greatly appreciated.

Have you tried restarting it shutting off 3 or 4 times quickly to get advanced boot options ?

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Hello, a co-worker of mine has a computer that is stuck on the "Please Wait" when trying to boot in Windows 8. I have managed to get into command prompt by using Shift+F8 (after 3 tries), and ran dskchk, it returned two errors that it "corrected" but it didn't solve the problem. I also tried booting into Safe Mode in all its various forms, all of which still hang on the "Please Wait" screen.

This machine had issues in the past with Outlook causing issues when attempting to search, it would have to "re-index" the "mail file" before it could search, and then would just crash Outlook over and over again. This issue went away for a month or two, but resurfaced yesterday, and then about 5 minutes after the first Outlook crash, it crashed the machine with what I was informed was a "kernal error" that was at "21%" and then the machine just shut off.

Any ideas? Suggestions as how to fix this without reinstalling Windows? All I have access to is Command Prompt.

Answer:Windows 8 Stuck at "Please Wait", will not boot in Safe Mo

So I made some progress, we got it booted by doing a system restore, and so I tried to start sfc /scannow , and it failed to start, and crashed the process every time. I found out via Windows Modules Installer Error:126 - Microsoft Community how to fix that issue in the registry, which I did, and the sfc /scannow did work, up until it got past the verification step, where it then crashes again. In the log, it listed that, "Failed to ping TiWorker, looks like TiWorker crashed, re-launch it". So now that is where I am. I have the CBS.log file, and 44,000+ lines in it, and no idea how to make the sfc work properly to fix this issue. Can anyone help?

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Ok, so I'm trying to fix my fiances computer, and I'm having some difficulties pinpointing the problem's origin. She has a dell studio 1535, running Vista Home Edition, 3 Gb of RAM, Intel duo 6400 processor (I believe) and an ATI Mobile Radeon 3400 Graphics Card.

The problem is when it tries to boot into normal mode, it goes through the boot screen, then tries to load the accounts at the login screen but the accounts never come up. Instead you see "Please Wait" -> Black screen -> "Please Wait" -> Black screen over and over again until you turn off the computer (rarely the computer will restart itself). The cursor is still seen and moveable(doing the loading circle constantly) but otherwise that's all that can be done.

You can get into Safe Mode without a problem, and I talked her through how to restore it to before Christmas over the phone (which she did) but it didn't fix the issue. I've tried to restore further back than that but for some reason all of the restore points have been deleted now. I've tried installing KAV to run a scan in safe mode, but even running as admin, it begins to run the install file then just goes away without a reason. Also as it turns out she hasn't had an Anti-Virus software running for about 9 months (I have no idea why) and she is on the internet a lot.

I've tried messing with the display drivers (disabling them and restarting in normal mode) but with no success, as we... Read more

Answer:Vista stuck at "Please Wait" on login

Hi there are a couple of options you can try with a install or recovery disc 1

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Hi all,
I'm on a desktop I built running a legit, activated, fully patched version of Windows 8.1 Pro, and made a reservation for Win10 some time ago.
I didn't bother attempting to check the registration status from the app in the systray until yesterday. When maximized it's perpetually frozen displaying "Please Wait" instead of the intended window content, and I'm unable to select "Check your upgrade status" from the right-click dialog (however it will access the other two options, a shortcut to open Windows Update and "Learn More about Windows 10"). Meanwhile, when I installed the latest Defender definitions via Windows Update this evening, I noticed in the update history multiple failed attempts for the Win10 upgrade with the ever-popular 80240020 error.My question: is this a local issue which requires resolution in order to receive the Win10 upgrade prompt? Any chance these issues are related, or are these just side-effects of problems from a chaotic launch?
I've seen many user reports detailing error codes, and some conflicting info from users and MS support staff on workarounds. Personally I'm not hell-bent on forcing an update, I'm just wondering if there's a roadblock I have to clear before being able to upgrade via Windows Update as intended.
Thanks in advance for any helpful advice.

Answer:Windows 10 upgrade app stuck on "Please Wait"

Please disregard the above. I got bored and forced the update, negating my original concern.
Mods, feel free to lock or delete at your discretion. Thanks.

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Hi all,

Last night I did something pretty dumb and must have gotten my laptop infected in some way after downloading something from "". As soon as this happened, my computer started freezing and windows explorer crashed. I restarted my computer and attempted to run a full scan using Trend Micro but when I tried to scan, windows explorer crashed once again. This happened a few more times before I booted up in safe mode and ran Malwarebytes & Kapersky. From what I could see, the only unwanted software put onto my computer was "Super Optimizer" which I was able to successfully remove.

During somewhere in the middle of all of this, Windows 7 began freezing on the "Please Wait..." screen when attempting to boot the computer normally. In safe mode, everything works perfectly.

I am coming here hopeful that anyone could assist me on this matter. Thanks in advance.

EDIT: I ran the System File Checker tool and it came up with "Windows Resource Protection did not find any integrity violations."

Answer:Windows 7 stuck on "Please Wait..." on startup

Try a system restore to a date prior to the issue.

Also, I see both Kaspersky and Trend Micro in System Specs. If both are AV, uninstall one.

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Hi, I just want to make sure that while I'm waiting for this scan to run that it is actually running and not just hung up somewhere!

I've got a window w/in the RootRepeal window that says "File Path" - this is blank. Under that it says "Initializing, please wait..."

At the very bottom of the RootRepeal screen it says "Scanning for hidden/locked files..."

The computer is making no noise (all the other scans so far have made noise indicating they are doing something).

*I am patient and have no problem waiting, I just want to make sure something is actually going on!

Thanks so much, Amy

Answer:RootRepeal stuck on "Initializing, please wait..."? first virus....win32.netsky worm

I committed the cardinal sin of clicking on a link in an email from someone I don't know. I didn't think I was doing anything wrong - it was a reply to an item I put up for sale on Craigslist, I thought they were trying to tell me the item was recalled or something....anyway, that's what I get for thinking. So, it was either this or something I picked up on Facebook - went there for the first time to check out some pictures a friend wanted me to see, got lost, started clicking on all kinds of things, people I know but hadn't heard from in forever.

So, all these warnings about not being protected, being infected started popping up, including a window that kept starting to scan everything - Internet Security 2010. Then my desktop went neon green with a black box saying I had (have) a virus. I kind of panicked and I'm not sure what all I clicked because I couldn't tell what was legit and what was not.

I followed the FAQ, cleaned what I was told to, downloaded what I was told to, ran what I was told to. I only had problems with RootRepeal, it kept getting hung up on initializing and then everything froze - I had to push the button to turn off the computer. I tried unzipping again and ran it again - same thing.

So, now I will try to attach my logs.....

I need to go find the SuperAntiSpyware and MalWareBytes logs and I'll be back to post them. What should I do about RootRepeal?

Tha... Read more

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My friend is unable to enter information on her laptop, and I am trying to help her out. She says she has seen other users of HP laptops complain of similar problems, also using Windows 8.1. She likes to play various SIMS games. She runs a McAfee scan everyday, but it is not the top of the line McAfee. Have you encountered this problem from any other users?


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So got windows 8 Dev installed so far so good, I thought I would like the left screen bump to go to last app or program used feature till I installed some games and tried to play them suddenly my left side of my screen is no good if needing to scroll to the side say in a game like Starcraft II, Civilization, ect. Anyone know how to disable it?

Answer:Disabling the left screen "Bump" or "quick switch"

I want to know how to activate it, sometimes my quick switch is unavailable

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I accidentally pulled the plug out of my computer when it was in the middle of shutting down. Now that I've tried to reboot it, I get a screen saying:

Safe Mode
Safe Mode With Networking
Safe Mode With Command Prompt
Last Known Good Configuration
Start Windows Normally

Whenever I click on any of the options above, I always ends up back at the same screen, suggest the above options again. I've tried rebooting I again a few times but nothing works?

Any ideas?

Answer:Stuck on "Safe Mode"/"Last Known Good Configuration" Screen

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Hi, this has been bugging me for hours and I'm all out of ideas, so hopefully someone here can help me :smileyhappy:

Right, so when I startup my laptop (Toshiba Satellite A3000 I think) it loads fine until I get to the loading screen that says "Please Wait" (I'm running Windows Vista by the way).

I've tried doing the Startup Recovery thing, and it found no problems.

It was working fine yesterday, but as soon as I turned it on today it just won't get passed this screen.

It does load in safe mode.

I've also tried loading it using the last good configuration settings, again, didn't work.

Could it be a problem with the Registry entries??

The only thing I downloaded yesterday was a new software update for my iphone, could that have anything to do with it??

If you need any more information or have any ideas please let me know. Thanks.

Answer:Stuck at "Please Wait"...

Hi -

Given all OK in SAFEMODE and the mention of the driver installation, run a Windows System Restore from SAFEMODE - choose a restore point prior to driver updates -
START | type rstrui

Regards. . .



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I've searched the forum and could not find an answer to this problem.

I have a Windows 7 Enterprise machine where at the login screen the "Switch User" button is missing and so I am unable to clear the last user.

Just about all the results I got back on this topic was how to re-enable the "Switch User". This doesn't help because I can't login to make the change.


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Hello, thank you very much for taking a look at my log file and hopefully helping me figure out what's wrong and how it can be removed Laptop starts normally up to Windows sign-in screen. Once logged on it produces a black screen, a "Please Wait" notification pops up and it seems to hang. You can let it sit for 15-20 minutes and it only opens Teamviewer as a start-up program. In the meantime the screen stays black, no Task Bar, no Desktop. You can bring up the Task Manager and see that it doesn't load the usual services. In Safe-Mode everything appears normal.

Answer:During Startup Black Screen, "Please Wait" Pop-up, No Task Bar, No Desktop, Hangs

Re run Hitman and have it delete Potential Unwanted Programs.

Apart from this I am not seeing anything else to do here in the malware forum, I suggest you post in the software forum if you need further assistance with problems you have.

If you are not having any other malware problems, it is time to do our final steps:
We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
"%userprofile%\Desktop\combofix" /uninstall
Notes: The space between the combofix" and the /uninstall, it must be there.
This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
If running Vista, it is time to make sure you have reenabled UAC by double ... Read more

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I haven't been able to find any info on this error, either on these forums or the web at large. If anyone's encountered it before or has any ideas, I'd really appreciate it.

(And, apologies if I posted this to the wrong forum. I'd be happy to repost elsewhere).

I just recently updated the drivers for my graphics card (Intel HD family on a Toshiba Satellite). Since then, upon booting up my laptop I will get the blue "Please wait" screen. It will only last a few moments, then the normal multi-colored boot screen pops up. Unfortunately, once I hit enter or otherwise click to enter my login credentials, the "Please wait" screen returns, before resetting to the multi-colored boot screen. Repeat ad infinitum.

This can be solved by doing a hard restart of my laptop from this screen, using the power button. But, as soon as I get logged in and shut my computer down in a normal way, I re-experience the problem.


Answer:Weird alternate version of "Please Wait" screen error.

So you are able to boot into the OS? If so I'd recommend installing the older drivers.

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I was having Windows vista Home premium installed on my laptop Acer Aspire 5738ZG. I tried to upgrade to Windows 7 Home premium. Installation was successfully completed but after first boot screen a message "Please wait for moment" appeared & my laptop was restarted. The same process appeared again & again. I also formatted my hard disk & reinstalled but same problem persists. Please help me.
My system configuration:
intel T4300 2.1Ghz
ATI Mobility Radeon HD 4570M

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So a couple of days ago, my PC started hanging up on a "Please Wait" loading screen in between the "Starting Windows" screen (where the Windows logo forms from coloured orbs) and the user account selection screen. Sometimes I'd leave it half an hour and it still wouldn't load.

To start with, I simply gave my PC a hard reboot, and the problem would go away. When this stopped working, I system restored, and then the problem disappeared. This morning however, I performed a system restore from safe mode, and now when I boot my PC, in whatever mode, I get the "Starting Windows" screen, then the PC hangs up on a black screen with only the mouse pointer active.

I honestly have no idea where to start with this problem, as I can't even re-install windows!

Any help would be greatly appreciated!

Cheers, Notso.

Answer:Hang up on "Please Wait", system restored, now black screen...

I worked out how to use the PC's startup repair, it failed ("Startup Repair cannot repair this computer automatically").

Now I start the PC I get the option of startup repair, or booting normally (which leads to BSOD each time).

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Hi everyone.
All my experience is with XP, but my partners windows 7 laptop has this problem and I am stuck. it is a Dell laptop latitude E4300 about 4G ram, no external devices fitted.

Laptop starts to boot, I log in, "welcome" screen comes up but never finishes processing. Harddrive light keeps on pumping endlessly.
I tried to boot in "safe mode" and it stops at exactly the same spot.
I tried to run ?System restore?: I can pick a restore point OK, and it loads it but then gets stuck on ?finishing restore? (similar to the ?welcome screen? thing - it just keeps on processing )
?Start up repair? both from harddrive or dvd both say it cant find anything wrong.
Ran the command prompt. ?Sfc /scannow? it runs ?beginning verification phase of system scan? ? it gets to ?Verification 100%? then displays the line : ?windows resource protection could not perform the requested operation?
Any ideas of where I can go from here? all Ideas welcomed greatfully - she might expire without her laptop

Answer:stuck on "welcome" screen cant get "sfc /scannow" to work

Welcome to Windows Seven Forums.

Have a look at this Microsoft article: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

When the system file checker runs it creates a log file, which should help you pinpoint which file couldn't be repaired.

However, if you can't get into Windows you might want to check this tutorial: Startup Repair Infinite Loop Recovery

Did your partner create a set of Dell recovery discs or does she have a Windows 7 DVD?

If all else fails, you may have to re-install Windows.

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Ok, this is the first time that this has ever happened. I have an HP pavillion a340n. I tried recovering using the system recovery, but when I get to the Black screen where it has the windows xp logo that says " Please Wait " and then the computer reboots. I just made another partition using partition magic to backup my files. Would this have anything to do with it? I have 10 recovery cds and they did not work also. There has to be something wrong with the actual recovery partition. PLEASE HELP

Best regards

Marc Jacklitch

Answer:Read: Recovery "Please Wait" Screen Reboot!!

Anybody? I'm stumped?

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I have a white screen with the message "Please wait while the connection is being established".
My laptop is completely frozen and I can not access anything, and even in safe mode I still get the same screen.

Here is my log made with Farbar Recovery Scan Tool

View attachment FRST.txt

Can you help me please?

Thanks in advance.

Answer:White screen and "Please wait while the connection is being established". Help me!

Re: White screen and "Please wait while the connection is being established". Help me

Welcome to Major Geeks!

Please attach all logs here at Major Geeks and not at some other location or file hosting site.

Download this >>

View attachment fixlist.txt

Save fixlist.txt to your flash drive.

You should now have both fixlist.txt and FRST.exe on your flash drive.
Now reboot back into the System Recovery Options as you did previously.
Run FRST and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (See how to attach)

Now boot into normal Windows can continue with the below.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

3 more replies
Relevance 91.84%

Hi All,

Since Friday, i have this message on a white screen, even in Safe mode. I tried System Restore, System Repair but nothing is fixing this issue.

I scanned my computer through FRST in System Recovery Options (using command prompt, notepad, flash drive, etc.), here is the FRST.txt log :

View attachment FRST.txt

I'm waiting for the fixlist.txt please, I need my laptop for work.
Thank you very much.


Answer:"Please wait while the connection is being establised" White screen

Please, help me I need my laptop to be working tomorrow :/

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Relevance 91.84%

my girlfriends sisters hp laptop 32 bit has a white screen saying"please wait while connection is being established ive read the other threads on this issue but they can do one thing i cant... and that is in the command prompt of the system recovery tools when i try to access my flash drive to run FRST.exe i get "the subsystem needed to support the image type is not present"

any help would be appreciated

Answer:white screen "please wait while connection is being established"

Welcome to Major Geeks!

You may have additional OS problems beyond the malware. What version of Windows are you using?

You should try the below procedure.

The Kaspersky WindowsUnlocker utility to fight ransom malware

3 more replies
Relevance 91.84%

Whenever I restart my computer, after I log on and my desktop displays, I immediately get a green screen that says "Please Wait" and lasts for about 10 seconds.

It doesn't seem to affect my computer, but it is slightly annoying. Here is a screenshot of what is happening.

I'm running Windows 8.1 64-bit

Answer:Green "Please Wait" screen appears when booting

When did the problem start? Have you scanned for malware? What if you click Cancel?

If this only happens at boot, you need to look at what starts with Windows. Autoruns will tell you more than you need to know - but you might first try WinPatrol - free, but the Pro version is well worth it, IMO.

12 more replies
Relevance 91.43%

Hi, I have a Acer Aspire E700 Desktop with Vista OS. It's4 years old, and so in the past when I've had a problem I have successfully used the recovery disk. In this case however, the recovery disk gets up to the point of a black screen of death, and has the message, "Please wait...." and it hangs on there forever, even after 24 hrs of waiting. It also has a loading bar at the bottom which goes left to right across the screen, and it loads the full bar then stops and hangs on that screen, and I have to reboot, so I cannot use the acer recovery disc successfully. Also, even when I don't opt for the acer recovery disc nothing loads as well. It stays on the microsoft screen with the little green loading bar going back and forth ceaselessly, even though I waited of hours just to be sure.I have already tried to hit F2 or Del to enter the bios settings, find the boot order menu, and make sure the CD-ROM is above the hard drive in priority. Also tried f8 and all the other options. Previously, I was able to get to the safe mode option and tried all the other options that were listed on the screen one by one, and it didn't work, now even that screen will not come up any longer. I am really bad with computers, please help on what could be the problem, and what should I do, please and thank you!!!

Answer:Hanging Endlessly on Black Screen "Please Wait" Acer Aspire Model E700 desktop

Have you ever opened the case? You need to clean out the dust and reset then connections inside the case. The power and data cables to the hard drive need to be stimulated by removal sand insertions. This 'wipes' the little pins form any oxide (rust)  that has built up.High humidity and dust contribute to oxidation. You may not be able to control the humidity, but you can clean out the dust  at least once a year.Please report if this helps at all. You night have a Hard Drive problem. But just cleaning bout the dust and checking the connections may be all it takes.

4 more replies
Relevance 91.43%

I use the classic desktop in Win 8.1, but occasionally find myself in the tiled screen or Settings. When doing that during the last several days, I'm getting a "Switch between apps" box pop up on the edge of the desktop and can't get rid of it short of a reboot. Clicking on the arrow causes it to go back to the left and return to the original place. I posted on the MS Answers forum, but the "support engineer" said it's part of Win 8.1, there to be helpful and the arrow goes away when clicked on; i.e., she blew me off (that sort of help is all too common on MS Answers). Is there a way to get rid of it? Thanks,

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Last year I just built my own tower, and it worked perfectly over Thanksgiving break. Now I just came home a week later and nothing. I got the loading like normal, then when it was supposed to show my sign in for Win 7, I got a black screen with my cursor in the middle that won't move. I have not changed anything with my tower. I went to hold the power button to turn it off, and it turned off then turned back on two seconds later. Got the screen with "start normally, safe mode, safe mode with networking, safe mode with command prompt" I tried starting normally and got the same thing...I shut it off and unplugged it before it started up I took care of the automatic restart. I next tried safe mode on each mode...would start to load the processes, but then got a please wait screen with the windows loading circle...never stopped "loading".

I have not touched my tower because I have been at sollege, and my door has been shut and no one goes in my room.

I have no idea what is going on and do not know what to do. I guess the next step would to be to try and reinstall win 7 with the cd...i dont know....PLEASE HELP!

Answer:PLEASE HELP! I get a "Please Wait" screen or black screen with cursor in the middle


Originally Posted by mdfb42

Last year I just built my own tower, and it worked perfectly over Thanksgiving break. Now I just came home a week later and nothing. I got the loading like normal, then when it was supposed to show my sign in for Win 7, I got a black screen with my cursor in the middle that won't move. I have not changed anything with my tower. I went to hold the power button to turn it off, and it turned off then turned back on two seconds later. Got the screen with "start normally, safe mode, safe mode with networking, safe mode with command prompt" I tried starting normally and got the same thing...I shut it off and unplugged it before it started up I took care of the automatic restart. I next tried safe mode on each mode...would start to load the processes, but then got a please wait screen with the windows loading circle...never stopped "loading".

I have not touched my tower because I have been at sollege, and my door has been shut and no one goes in my room.

I have no idea what is going on and do not know what to do. I guess the next step would to be to try and reinstall win 7 with the cd...i dont know....PLEASE HELP!

Have you tried the Last Known Good Configuration? If that doesn't work you might open the Case and make sure everything is tight, all cables and power leads. There isn't an USB port being used by a Flash drive or anything else that... Read more

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Relevance 91.02%

Reinstalling Vista on a customers machine with the Dell supplied Vista Disc and it has been sitting on the "Please wait" screen for probably 20 minutes.
Is that normal?

Answer:How long does Vista take at the "Please Wait" Screen?

not really, what happened to that PC btw?

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After I installed my new parts in my main rig, I happened to have problems with XP not booting (used Sysprep prior to removing the old mobo and parts) and then doing a repair which didn't work, couldn't log on till I activated and the new mobo doesn't have drivers built into XP SP 2 setup, so I'd get to the log on screen, log in, then get prompted to activate, then boots me back to the log in screen.

So I decided to install Vista. Popped the disc in and it did a couple of things, then it went to a screen that said "Please Wait" I believe and it sat there for about 45 minutes. I got tired of waiting and just did a fresh install of XP.

Could it have been the amount of drives attached? I have 10 (7 internal 3 external).

Answer:How long does the "Please Wait" screen on Vista64 take?

Zepher said:

I have 10 (7 internal 3 external).Click to expand...

The question WHY comes to mind. That certainly could have added to the time, but I can't, for the life of me, figure out why you'd have external drives connected during the OS install. Well, unless you wanted to see what strange letter you could make your system volume, instead of that boring old letter C.


If you plan to install Vista in the future, disconnect all external drives, and any internal drives that have partitions on them (that aren't going to be deleted).

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First off: I'm not sure if this is the correct section or format to post - this is my first time. Please move or delete if in wrong section, thank you. Also, sorry for the vague title, but this problem is extremely vague in of itself.

So I just clean installed Windows 8.1 last Friday (6/13) on my Lenovo Y580, and everything was running fine until today. When I came to boot my computer back up today, I logged in and was greeted by this:
This is it - no more extra info, and Event Viewer doesn't show anything related to it. I haven't installed any new programs or anything during the day between the computer being normal and then having this problem. You can still see a tiny bit of my desktop in the upper and lower edges; not sure if that means anything.

After around five seconds, the screen will disappear and my computer will go on functioning as normal. If I attempt to hit the Cancel button, the rolling circle (is there an actual term for that?) will freeze in place and it will be stuck until I either sign out (Ctrl-Alt-Del screen and signing out works, but hitting Task Manager will do nothing) and relog or force shut down the laptop with the power button.

I've tried Googling the problem, but all I can seem to find is people getting stuck on a Please Wait screen before bootup or during Windows installation. I've already tried rebooting, but it happens every single time I shut down and boot up again.

Answer:Short "Please wait" screen after bootup

Try running this batch file with the sfc & dism commands in it
Takes about 2 hours or so to finish.
Right click it & Unblock it in Properties & right click it again & Run as administrator.


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Relevance 91.02%


First of all, thank you for your guidance in the form of thorough help sections! I've looked through here and noticed a few other posts regarding white screen virus issues. It appears that I need to get FRST64.EXE and do a scan first then submit my resulting log, correct?

I cannot access Windows 7 64bit desktop in any way to disable AV, UAC or run any tools at this point in time. Please advise.

Thank you!

Answer:White Screen with "Please Wait" Message

Please do the below so that we can boot to System Recovery Options to run a scan. There will be two options to choose from. One if you do not have your Windows 7 boot DVD and another when you have your DVD.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Option1: Enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

Option2: Enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Resto... Read more

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Relevance 90.61%

We've been having a LOT of difficulties with Vista on our laptops recently.  The bootup process goes relatively fast until it gets to the "please wait" screen just before CTRL-ALT-DEL would normally appear.   The laptops can sit here for 10 minutes or 10 hours.  No rhyme or reason.  Nothing in the event log says anything about what it is trying to do.  Everything seems normal except this LONG wait at "Please Wait..."After some experimenting, I determined that if I disable the "Network Location Awareness" service, everything works fine.   Better than fine actually... everything is faster than ever.  Boot up takes 45 seconds from power on to the CTRL-ALT-DEL screen.My question is, why all of a sudden is this an issue?  Why would NLA cause huge hangups and delays on boot?  By disabling it, it seems to be fixed, if not better than before.  If I leave this disabled, is it going to break anything else?   Minded, we are a school district.  We have a local network.  No internet acess unless through a proxy.  Relatively simple network setup.   2008 servers.  1 domain controller.Ideas?

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Relevance 89.38%

Hello, after installing Windows 10, I got this error message "Failed to enumerate objects in the container. Access is denied." I checked around and found that this is ownership problem. So, I changed the ownership of C: to the default Administrator which, and System also, has full access to everything on C:.

After that, I reboot the computer. The screen showed "Please wait". And I have waited for hours.

Because drives on this computer are shared, I went to another computer and was able to see the files. It is just that I cannot log in from this problematic computer. I think maybe I should have set the owner to System instead of Administrator. But now, how do I fix it?

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Relevance 89.38%

ok. Ive had this problem for a while but wasn't bothered, never needed to go into bios.

i need to disable raid through the bios but i cant get in to the sodding bios!!!

it used to work when i had a pci card that has ide ports for my hdd (cause my motherboards sata)

but now when i try get into my bios i hit del (like i always used to do)
but all it does is say wait... that's it... the screen just says "wait" in white writing on a black screen, nothing else and it just stays like that.

please some one help me, i need this soo bad.

thanks duuuudessss

oh oh oh, also if you neeed any other info like if you need me to "paint a picture" as the saying goes, ill be on it asap, np.

Answer:hit del to get in to bios, but all the screen does is say "wait"

This may be because your Hard Drive is not auto detecting. Try hitting F1 at bootup to see if it auto detects your bios, or unplug the HDD until you reset the bios/ Set the Bios Defaults (F5) Shutdown then plug it back in, try entering the bios.

6 more replies
Relevance 89.38%

Hello, I am having the same issue as described in this thread, I have followed the instructions given, however I was not able to successfully do the command prompt instructions, as an erro message appeared after the first command and stated this was not a valid windows command. I had previously tried several "System restores" to an earlier date, with no success. I have also tried running the Toshiba Recovery Disk which came with the computer, with no luck. I have also tried to use a Vista Windows Business (Upgrade) disk at bootup and followed the recommended procedures, but still with no luck. The laptop continually freezes at the "Please Wait" screen.

Answer:Freezing at "Please Wait" screen

hi and welcome toTSF i suggest you try this and this explains further

3 more replies
Relevance 89.38%

Everytime I boot up my Laptop it loads Windows quickly, but everytime right before it gets to the welcome screen, I get this blue screen with "Please Wait..." and a ton of dots following it until I'm actually able to get onto my account. This hasn't happen before and the amount of time it's taken is crazy, can someone please help me with this?

Answer:Windows XP "Please Wait..." Screen.

mm sounds like a hardware issue or a bad driver system info please

3 more replies
Relevance 86.1%

Hi all,

Sorry to repeat a question I see a lot of instances of, but none of those seem to be addressing my problem correctly.

I have not done anything new to my computer in recent days, so this problem has caught me off guard (I see most instances of this problem come after upgrading to Windows 7, I have had Win 7 installed for a while now).

Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERS\CLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.
Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05" AutoFailover
06: 2
07: Corrupt Volume
OS Version: 6.1.7600.... Read more

Answer:Stuck on "Starting Windows", Repair Shows "System Volume on Disk is Corrupted"

Hi Stan, Hopefully I can help you out....or at least lead you in the right direction. From my experience, the symptoms you are suggesting sound like perhaps a dying Hard drive.

1. Do you have the windows 7 boot disks that came with your computer or when you bought the Operating System? If so, you could try and insert one of those and boot from it, and attempt to repair the installation. (this won't affect your data, only the windows system files).

2. If that doesn't fix it, you could try a fresh reinstall of windows 7, and see if that works.

3. If neither of those work, its likely that because of the fact that when windows is repairing itself, it is generally putting copies of its system files in the same physical location on your disk. Because your disk is obviously not completely dead, ie....its still loading to the windows 7 startup screen, its just copying files to the bad sectors on your hard drive and gets stuck when loading. This is especially my guess because you said Safe mode is having same problems, even after attempting to repair. In the past, I've tried and salvage a disk by reformatting it and only leaving on partitions which do not contain the bad clusters. This takes some time, and some guess work.....and really this is only a "bandaid" fix because once the disk has bad clusters, its only a matter of time before these things give out. You wouldn't want to trust your important data on it anyways....

I hope this leads you in ... Read more

1 more replies
Relevance 86.1%

Ok, this is my third attempt, after re-booting and re-booting. This is my wife's Sony, abt. 3 years old, P4, WinXP HE, 512k ram. For a long time now it has been "temperamental". Among the latest is I can no longer "switch user" as normally. Clicking Start/log off/switch user does absolutely nothing now, it merely reverts to the former screen. Start/log off/log off does work, however.
And the shortcut that I used to use, the Win logo key +L now goes to "UNLOCK COMPUTER", a pop-up message that tells me the pc is in use and locked and only I (presumably as an administrator) with the proper password can now unlock it..
Problem: what the heck is the password?
We don't recall ever setting one.
Control+Alt+Delete does nothing here. Once at this screen, my only recourse is to reboot. ("Cancel" is greyed out. I think though that a few days ago it wasn't and I could cancel. Is that my faulty memory or is this thing getting worse?)

A side note: I did recently download and utilize a reg cleaner freeware "Regseeker" which I used to delete only several items it said were not used or broken links. (It also allegedly created a back-up before deletion, but darned if I can see where or how I can get them back!)
I also disabled, thanks to another tech "advice", several services via Control Panel/Administrative Tools/Services. However, that techie claims nothing I disabled in his list should affect this.

 ... Read more

Answer:Solved: "Switch User" no longer functions. "Password"?

15 more replies
Relevance 85.69%

Hi All,

Whenever someone in my family walks away from using the computer with Windows Vista, after the Screen Saver, I'm always taken to a screen that allows only the last user to log back in, but when someone else wants to log in, they need to hit the "Switch User" button to choose a different name.

My question is... Can I have the computer just go back to showing all the users' names (so I don't have to click the "Switch User" button to login as me). I would like this to work, just as XP did... so if the last person who used the computer has to log back in, s/he would just have to click their name again...just like XP did.

Thanks so much!

Answer:How do I bypass "Switch User" screen, after ScreenSaver to login as another in Vista?

6 more replies
Relevance 85.69%

Hi All,

Whenever someone in my family walks away from using the computer with Windows Vista, after the Screen Saver, I'm always taken to a screen that allows only the last user to log back in, but when someone else wants to log in, they need to hit the "Switch User" button to go back to the regular login screen.

My question is... Can I have the computer just go back to showing all the user's names (so I don't have to click the "Switch User" button to login as me). I would like this to work, just as XP did... so if the last person who used the computer has to log back in, s/he would just have to click their name again...just like XP did.

Thanks so much!

Answer:How do I bypass "Switch User" screen to login as another in Vista?

Is this after the screen goes to a screensaver, or just anytime you switch users?

4 more replies
Relevance 85.69%

I'm using XP-SP2 Pro on a stand-alone PC. There are multiple user accounts.

When there is no keyboard or mouse input for x minutes (I haven't measured "x"), XP performs a switch user operation, and returns to the "Switch User" screen. To resume working, the user has to login (again).

Note: in this configuration, CTRL-ALT-DELETE is not necessary at either the original login or this moronic re-login.

I have tried tweaking various settings in Control Panel -> Power Options, including "Advanced" options, to no avail.

How do I disable this Microsoft Madness?

Bonus points: Rhetorically speaking, when those folks in Redmond give users choices, why do they always (and I mean ALWAYS) make the stupidest / most useless option the default? Should I start a new thread to ask that?

Answer:Solved: xp pro - when idling, returns to "switch users" screen

Welcome Screen Appears After Your Computer Has Been Idle

2 more replies
Relevance 85.28%

I'm running a generic Acer laptop, Windows 7 home premium, Fresh Install about 6 months ago. I am now working from home and had to create a "work" profile (call it profile-2), I just created a secondary profile, and named it "work", there is nothing really special about it other than I had to install some proprietary software in order to access the company website, along with modifying a few settings to allow access through firewall, UAC, etc...(however, this software/settings will work for all profiles, it is not profile specific). Now If I am in my "normal" profile (profile-1), and I go to Start>> Switch User, the pc pauses that profile, and gives me the screen with all the user profiles. However, if I am in profile-2, and Start>>Switch User, it results in a black screen, which requires me to hold power button and do a hard shut-down, and restart, also clicking shutdown from profile-2 ends the same way, stuck on black screen requiring hard-shutdown.

It only happens when in profile-2, profile-1 works perfect in every way Windows can. I know it has something to do with the company software/settings, and that might require me to access the company help desk, but that is such a pain, and I figure I'm not the first person to have this problem, so I thought I would give you guys a shot at solving it first. So if anyone has any ideas, or if you need more information please let me know.

Thanks in advance.

Answer:"Switch User" results in black screen

Can you Log Off and Log back onto any other profile with no problem? That may need to suffice.

Check for infection, spyware, System File Integrity, try another AV to compare (frequent solution), establish a Clean Boot for all Users, cull logs to resolve repeat errors and the other Troubleshooting Steps for Windows 7

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Relevance 85.28%

Normally when logging on, the welcome screen shows Dell Icon and My Name which I click to log on. Then, "Switch User" under that. Now I am only getting "Switch User" and when I click "Switch User" nothing happens. Can't log in. Any advise would be greatly appreciated. (I am posting from a different computer as I can't log in to mine.)

Answer:Windows welcome screen only showing "Switch User"

Hello T Clouatre, and welcome to Seven Forums.

You might see if doing a system restore at boot using a restore point dated before this happened may be able to undo and fix this for you.

Hope this helps,

4 more replies
Relevance 85.28%

Hi all, this really wierd bug just happened and not sure what to do. My homepage is stuck at "http:///" and can't change it no matter what. The other problem is no matter what page I visit, there is no "windows internet explorer" in the title bar.I'm not sure if this is a virus or just a bug. I had IE 6 with this problem then upgraded to 7 hoping for this problem to disappear with no luck.Any help would be highly appreciated.Thank you

Answer:home page stuck at "http:///" and can't see "windows internet explorer" in bar

Will Firefox work OK?

1 more replies
Relevance 85.28%

At first I completed the download and than waited for around 3 hours for "preparing for installation" and than when i again started the updating after the restart it is showing "checking for update" from past an hour.
What should i do?

Answer:Why does windows to update stuck at "checking for updates" and "preparing for installation" ?

The OS is probably missing some updates during the upgrade process. Be patient and let the process work on its own.

2 more replies
Relevance 84.46%

This happens on all models of computers in our work. We are struggling finding a solution. We have tried a hotfix that has been posted a little over a year ago. we have tried these steps:
For testing purpose please try to disable the following services: Windows Error Reporting, Network Location Service, Network List service

Power off the PCPower on and press repeadiatly F8 you see the Safe Mode screenSelect Safe Mode with NetworkingLogin to your PCPress Win+R and enter services.msc into the window followed by pressing returnLocate above services (Windows Error Reporting, Network Location Service, Network List service)Double-click them (one by one) and change the startup type to DisabledRestart your computer gracefully! (Start -> Shutdown)
We are at a loss for ideas here. Nothing shows in the error log. Sometimes if a machine is restarted it will boot fine and other times it will hang up here. It is faster to reimage machines than to wait most
of the time, but it can reoccur. It could take 10min to 3 hours. We have put a machine in an OU with no group policy and it still does it as a test. Any thoughts/ideas/magical fixes???
Booting without network does not resolve it, though I can boot into safe mode w/ and w/o networking

More replies
Relevance 84.46%

Hello !
I have a PC with windows 7.
Is a new clean installation made 2 days ago.
Today I have noticed that windows takes a very long time on the screen " Please Wait" . Sometimes the same things happen to "Welcome" screen.
I clear the startup list.
I clear also all the startup item from windows registry.
I check the HDD and RAM but everything is ok.
I have installed all the windows updates and all the drivers updates.
I try some suggestions that I've found on internet like disabling the Network Locations awareness ...etc.

But nothing is working. Of course on safe mode , everything works fine.

I check the performance details about Event ID 100 , and these are the results :

<Data Name="BootTsVersion">2</Data>
<Data Name="BootStartTime">2015-03-23T02:24:35.702800300Z</Data>
<Data Name="BootEndTime">2015-03-23T02:27:38.254320900Z</Data>
<Data Name="SystemBootInstance">107</Data>
<Data Name="UserBootInstance">106</Data>
<Data Name="BootTime">123699</Data>
<Data Name="MainPathBootTime">91799</Data>
<Data Name="BootKernelInitTime">24</Data>
<Data Name="BootDriverInitTime">10974</Data>
<Data Name="BootDevicesInitTime">191</Data>
<Data Name="BootPrefetchInitTime">34898</Data>
<Data Name... Read more

Answer:A long delay at "Please Wait" or "Welcome"

You are being held up by your disk. Try another disk, preferably a SSD.

9 more replies
Relevance 84.46%

Please help us to troubleshoot the following problem in our Compaq NX 9000 Machine with Windows XP Professional Operating System:-

- An error shows with two options "Switch to" & "Retry" after booting the machine, which forces to press "Retry" button in the error window repeatedly and as you press this "Retry" button, "Start Menu" automatically opens and it then again asks to press "Retry" Button.

Thanks to all helping members.


More replies
Relevance 84.46%

My PC: Acer Windows 7 Pro 64-bit

Lately when I leave my pc alone for awhile, the screen
turns off in 15 min's, which is the setting I chose.

However, when I press any key, or click the mouse
to turn back on the screen, I'm taken to the "Switch user"
screen with my user ID and those of others:

I have to click on my user ID icon, enter my password,
press enter, and then I'm taken to where I left off:

This is tedious.

I've checked all the display settings I can but I can't find
the setting I need to stop this behavior.

Control Panel\Hardware and Sound\Power Options\Edit Plan Settings
I've got "Turn off display" set to "15 minutes" and
"Put the computer to sleep" set to "Never".

I DO want the screen to turn off after 15 min's when
I've left the pc, but I DON'T want to have to keep
clicking my user ID and entering my password to
resume where I left off! I just want to come back,
click any key or the mouse, turn on the screen and
continue where I left off.

What controls this behavior and how do I change it?


Answer:Windows 7 going to "Switch user" screen by itself

Control panel, power options, require a password when computer wakes. Check that setting!

1 more replies
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I am stuck on "Start Windows normally" and "Launch startup repair"
When I choose "Start Windows Normally",it gives me blue screen with the following error:Unmountable_Boot_Volume.On "Launch startup repair" I am stuck on the Windows 7 wallpaper with cursor and can't even open Cmd trough Shift+F10.I've tried re-installing windows from USB stick and I am also stuck on "Setup is Starting".Any help please,and how much I am screwed?
P.S-On Advanced boot options I can't use Safe Mode,Safe Mode with Networking,Safe Mode with Command prompt and Last Known Good Configuration,it gets me back to "Start Windows Normally" and "Launch startup repair".

Answer:Stuck on "Start Windows normally" and "Launch startup repair"

Time to boot to an external testing/repair environment, such as a Win7 Repair disk or a hard drive test disk.

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I've searched around the forums and all I can seem to find are people with one or two dead pixels (the absolute max I saw was 8). On the left side of my monitor, I have an extremely large amount of dead pixels. It's about the size of two quarters. It started out small (as a single pixel - then a single line - then a large blob). I've tried just about everything to get rid of it. I've tried massaging it out, using websites/software like, to no avail. I really don't have the money for a new monitor. Any ideas? Thanks!

Here is an image:[img=]

Answer:Solved: Large group of "dead"/"stuck" pixels

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As in title. I have an issue where the PC boots up fine, then after I log on the PC hangs up on the loading screen. I system restored from safe mode, and the issue was fixed. Two days later, the issue recurred. Again system restore fixed the problem. Any ideas how to fix it permanently? I did not install anything except the BF3 patch between the two system restores.

Cheers, Notso

Answer:Windows 7 stuck on "Welcome" screen - system restore fixes temporarily

Welcome to Windows Seven Forums.

You should be OK here.

Try a Startup Repair, as described in this tutorial: Startup Repair

You may want to run a system file check: SFC /SCANNOW Command - System File Checker

Or a Repair Install: Repair Install

As the problem doesn't occur in safe mode you can also check in Event Viewer for anything untoward as you may have a driver problem.

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Hello everyone!

Tenforums has been a great source of information for me when working in our IT environment, as opposed to Microsoft?s websites that rarely provide any (useful) information.
I have now encountered a problem that is taking up most of my work-hours and it is becoming a real problem as we need to get this in place asap. Any help is most welcome and if there is already a post about this somewhere that I did not find, please excuse me and kindly point to where I can find that thread

We have recently decided to use Windows 10 for our systems that we deliver to clients and no matter how I try to get this to work, all my images end up stuck in either black screen loading or blue background "just a moment" loading.

All suggestions are more than welcome! If you need any further information please ask and I will provide.
Thank you very much!

This is the vm-setup I?ve used, same setup used for my test-wm when testing the captured image:
Original DVD with Windows 10 Pro x64 sv-SE build 15063
Hyper-V virtual machine with following settings:
4096mb memory
4 virtual cpu cores
no network access during any part of the process
virtual drive 100GB not dynamic - IDE 0 slot 0
dvd drive for macrium boot - IDE 1 slot 0
When capturing, during stopped mode, I add virtual 20GB drive to save the image on
during audit mode i use dvd drive to load an iso with software like teamviewer etc, to install without network.
checkpoints are set to standard
no key storage... Read more

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i was forced to format because i had trojins like crazy that i couldnt get rid of. I formated but deleted everything and now when i put the driver disc in that came with my computer it wont load the drivers. when i got to browse i can see the files on the disc but its not getting me anywhere. i even tryed to put the driver disc on a flash drive and load them but all its saying is



im stuck at the install "windows screen" when it prompts you to install the drivers

can anyone help?

Answer:Solved: stuck at the "install windows" screen! please help. i was forced to format be

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Computer info: Toshiba Satellite L555D-S7005,
Processor: AMD Turion II Dual-Core Mobile M520 2.30 GHz
RAM: 4.00 GB
System Type: 64-bit Operating System
Windows: 7 Professional, Service Pack 1

My problems began probably a year ago. Started having BSOD's regularly with startup issues. Nothing I tried fixed anything. Had it in a shop where the first time I was told he "fixed some things" and seemed to be working for about a week and a half when it went back to BSOD's and startup problems (getting stuck at the "starting Windows" screen, etc). Took it back to shop where they wiped it and replaced Windows. Within a few weeks I was back to the same issues. At this point I actually just put the thing away and solely used my husbands computer. Last week after not touching my laptop for several months I had to use it due to a major accident with my husbands. The thing worked perfectly for 9 days, PERFECTLY. Then it started randomly shutting down with no rhyme or reason. After a couple of times doing that it started getting stuck at the "starting Windows" screen and wanting to run Startup Repair.

With Startup Repair I get: Startup Repair cannot fix problems with this info:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 77
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: NoRootCause
OS Version: ... Read more

Answer:BSOD, random shutdown, stuck at "Starting Windows" screen, etc

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Yesterday I turned on my laptop which came preloaded with Vista and it popped up the black screen that says, "Windows failed to start. A recent hardware or software change might be the cause." Then it gives me the option to launch the startup repair or boot windows normally.

If I try to boot Windows normally, it just gives a microsecond view of a blue screen then it puts me right back where I started.

If I try the startup repair, it tries running for a minute, then it says, "Startup Repair cannot repair this computer automatically," and gives me the option to send or not send the info to Microsoft.

This system is used for my business and I'm pretty dependent on it.
Any suggestions for how to proceed on this would be VERY appreciated!!


p.s. regarding the computer's message about new hardware or software, I have not installed anything new on it for some time. Don't know if that's helpful info or not.

Answer:Vista is stuck in "Startup repair/blue screen" loop

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Sorry for making a new thread, but it seems this subject needs one as it differs from others. So basicly when I ever try to shut down my computer it just gets stuck on the shutting down screen. I search through older threads and such and found a way to see if there is any errors at Even Viewer.

Few days ago I downloaded Nvidia beta driver for my GTX 560 Ti, graphic card, the version of the driver is 310.70. Now as it seems from Even Viewer it's causing the problem, there was an error with event id 1.

Details of the error: "The NVIDIA OpenGL driver detected a problem with the display
driver and is unable to continue. The application must close.

Error code: 3
Visit Support | NVIDIA for more information."

Althought Nvidia seems to be the one causing problem, for example yesterday my computer was again stuck on the shutting down screen but I can't see any errors regarding to Nvidia at Event Viewer or for any else application. Now I wonder if I should remove the driver and replace it with older stable one or do as done in the older problem which had the same kind of nvidia problem but there the guy just removed Nvidia service?

Thanks already!

Answer:Windows 7 - Stuck on "Shutting down screen" - Nvidia 110.70 beta drive

Welcome aboard, Kope.

Get rid of the beta driver, and use a known stable version. I recommend GeForce 306.23.Download and install Driver Fusion.
Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.
Let us know the results ... is the issue still there after making this change?

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I don't want to hold the power button this time. What do I do? It is stuck at this screen.

Answer:Windows Vista computer, is stuck right now at "Shutting down..." screen

Sounds like my old ME. That crap would either hang or bsod everytime i tried to shut down. If its stuck at shutting down, you'll probably have to just hard boot it.

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just as the title says. i have a gateway comp, i inadvertently downloaded some kind of adware/spyware when trying to download other files. i'm running chkdsk right now and hoping for the best. i've tried doing a windows repair with no luck. any other suggestions out there ? oh, and i've tried booting up in safe mode, and still the same thing. tried taking out my RAM and switching it to no avail either.

Answer:winxp home stuck at "windows is starting up..." screen

Go here for Tims advice which may solve the problem

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Hello, first of all I'm not that computer savy, so please keep this in mind! I can google my way around most problems, learning as I go, but this one is giving me trouble. Also, English isn't my first language so I might use imprecise terms, sorry in advance about that.

I bought this new laptop last week, the Asus N551JK-DM193H, and I'm pretty happy with it. It came with Windows 8.1.
I noticed yesterday that, all of a sudden, the fn+screen brightness keys didn't work anymore. There has been a graphic driver update, I can't remember if I was able to adjust the brightness right after that honestly.
I found this forum while looking for a solution, I've tried rolling back the driver but it didn't do anything. Trying to change the brightness manually from the power options or the charm bar isn't working, either.
Also, sometimes the screen dims a bit and then gets back to the normal brighntess.It's quite subtle, but noticeable if I'm on a page/program with lots of white space.

I have pretty delicate eyes, so not being able to adjust the brightness+intense work using the laptop is already becoming a problem. I hope you can help me, and thanks in advance!

(I hope I have posted this in the right category,since I saw similar issues were here)

ETA: graphic cards are nvidia geforce gtx 850m and a Intel HD Graphics 4600 (integrated)

Answer:Screen brightness "stuck" on Asus N551JK-DM193H, win 8.1

I can only suggest very non specific things to try.

Have you tried doing a proper full restart (not a shut down and reboot).
You could try 'System Restore' to a date when you know it was working.
Finally, as its so knew and if you haven't much installed then doing a factory reset is an option. That will take it all back to day 1 condition.

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^ It looks like this, at the top of my screen, I can click it and interact with it. I can even right click it the same way you can right click the tabs in file explorer. Rebooting won't get rid of it... I think I must have pressed a desktop shortcut key to bring this up?
Can someone please help me get rid of it?

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I've had this problem for 3 days now, and I'm frustrated beyond belief. Whenever I go to shut down my computer, I'm always stuck in "shutting down" or "restarting" with the circle loading animation playing below it. I'd leave it on throughout the whole day, and the computer would just never turn off, forcing me to hold the power button every time.

I need some solutions, because I've already tried a lot of things

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I just installed a new motherboard into my compaq preserio and when the computer starts up I am greeted with a black screen that says "loading operating system...". When I plug the original motherboard in I am greeted with a black screen, nothing happens after that. I have already installed the new motherboard's drivers but thats was when it crashed. I ran a diagnostic on it and it gave me error BIOHD 3, which I believe means that the drivers couldnt be found. So I am stuck at a stand still until I can find a fix.

Answer:Stuck at black screen that says "loading operating system"

Usually, after a motherboard change, a Clean Install Windows 7 is needed .

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Hi, I've had my laptop since December, got it used but it was 100% in working order. Out of nowhere, this morning I turned it on to email resumes out and it froze after I logged on. I couldn't restart by pressing ctrl+alt+delete x2 and I had to hold the power button down for about a minute or two before it actually shut off. I ended up googling and found a suggestion to restore the system. I have tried this twice now, first time I left the room and came back 2 hours later and it was stuck on "system restore is initializing" screen so I held down the power button. I'm on my third attempt and its been on the same screen again for over 3 hours. What happened? How do I get my laptop to work again?!

Answer:Laptop stuck in "system restore is initializing" screen

Hello, what is the operating system please?

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Hello Sevenforums

Notebook: HP ProBook 4730s

OS: Windows 7 (x64 bit)

Did not buy from hp, bought from a guy.

Yesterday, my explorer got stuck so i had to restart the laptop by pressing the power button, i turned it on, and then, Startup repair appeared, i left it to complete and then i went to sleep.

The next day i woke up, i opened my laptop, and then "Windows is loading files" appeared and afterwards a black screen appears and it stays there forever.

I read many solutions but none of them seemed to work

Such as:

-Removing the battery and the AC adapter and then press power button for 40 seconds.

-Entering safe mode and doing a full recovery (I cannot access safe mode using F8)

I can only access the ESC which is the bios and these stuff.

If anyone can help, i would be grateful because ill probably pay $200 and up.

Im extremely sure that this problem happened because of AVG free antivirus that i installed, i installed the antivirus about 1 week ago, and i never restarted the pc until then, only putting it into sleep mode. But this time it got restarted with some strange things happening when it was restarting, and it mentioned some of the AVG files deleting stuff
I dont know im really in need of help!!

Answer:Stuck at black screen after "Windows is loading files"

Hello and welcome Majd have a read throughtis and see if there are any thngs you can use . Troubleshooting Windows 7 Failure to Boot

If you can get into safe mode at all get rid of the AVG - it is crap.

Did this bloke give you any recovery media ?? and usually factory installed machines have factory restore partitions so can you let us know exactly what model this machine is please - I know you have quoted a number but have good look underneath and look for yourself before we go any further .

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Hey guys currently using home premium 32bit but got pro upgrade 64 bit so had to do the custom install from booting with the disk

I choose the language, keyboard layout etc, choose custom install, pick the hard drive and it goes to the installing screen.

When part 2 of the install screen is almost done it said installation will continue after the computer restarts.
After it restarts, it just stays on the "starting windows" screen and the windows logo never shows. It wa son there for hours. I restarted by pressing the restart button and it continued back on the step 2 and them same thing, restart and then continue later but now the screen is just stuck on the "starting windows" screen.

Any ideas????


Answer:Custom setup stuck on "starting windows" screen

Never mind, I unplugged things and it's all good

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Hi all,

I'm not very pc-savvy so please bear with me..

Last night I was trying to update my iPhone to 4.0 using iTunes, and since it takes a long time I just went to bed and let it do its thing overnight. Come morning and my computer is restarted, stuck at "Boot from CD..", and my iPhone is still at 3.1, not updated. So something happened in the middle of the night... ? iPhone also froze in the morning as I tried to use it and I had to restart it. Not sure if it's what messed up my PC but I'm just stating the circumstances.

I tried to mess around with the BIOS and make it start from the hard drive, and now it's stuck at "verifying DMI Pool Data". Please help?

It's a rather old Gateway from 2005 and I'm using Windows XP.

Thanks in advance.

Answer:Stuck at boot screen "Verifying DMI Pool Data"

Solved... I found my old Windows CD and I rebooted from it.. I still don't understand what happened though........

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When booting the laptop (XP, SP 3) is stuck at the "Windows is starting up" window.

First, the log-in screen (where you enter user name and password) pops up only for less than a second, than it beeps and the screen disappears. (Usually this screen stays on and I change the user name from "administrator" to a different user name.)

I can start the laptop in the save mode, but I cannot switch to a different user (I guess this is normal). I would like to backup files (stored under the user name). Is there any way to switch users in the safe mode?

What can I do get over the stuck "Windows is starting up" screen?

I cannot go online with the laptop - the Wifi network is not working / not showing up at all (is this normal in the safe mode?)

This is a friends laptop I borrowed- my laptop has major issues as well 6666666 Virus/Malware/overwrites everything
After the major issues with my laptop I installed and run Malwarebytes on my friends laptop just in case. The software found nothing. Zonealarm and Avira are installed and were always up to date.

I'm really desperate! Now the second laptop is down. I feel sooo bad about my friends laptop - Please help me fix it!!!!
Both laptops are running legal Windows XP versions - installed on them when bought.

Answer:[SOLVED] stuck at&quot;Windows is starting up&quot; screen -2nd laptop down

Can you get into the Administrator account via "safe Mode"? Do you have a Windows XP CD? You might need it.

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hi guys, today when i've finished playing the computer, i've used 'shutdown' to turn off my computer, the shutdown process doesn't seem to turn off my computer, so i just waited and waited for 30 minutes, still it was still on the same screen saying "shutting down" with the circle still spinning. so i just turned it off manually by holding the power button until it turns off.
Later on, i decided to get back on, so i turned it on but when it was at the "starting windows" screen, it was stuck there for sooo long! so i waited for a long time but it was still stuck. When i turned it off and on again, a start up repair was offered so i chose that option, it says "loading windows files" after that a blank screen for a long time, still stuck.
I then tried to boot my win7 CD to do a recovery or restore point, but after it was "loading windows files" the starting windows screen appeared again and it was stuck there.

I've googled and searched this forum but all their solution was just startup repair and recovery. can anyone please help me?


Answer:[Major Problem] Stuck on "starting windows" screen.

Hello duong,

Are you overclocking anything? If so, stop. Can you try blowing out any dust buildup? Perhaps some hardware went out? You might try temporarily replacing some things if you can to see if things stop freezing. Keep trying to do system recovery, etc., but if you can't, you may just have to reinstall. You might wait a bit and see what others have to say before you do.

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I've had this problem for 3 days now, and I'm frustrated beyond belief. Whenever I go to shut down my computer, I'm always stuck in "shutting down" or "restarting" with the circle loading animation playing below it. I'd leave it on throughout the whole day, and the computer would just never turn off, forcing me to hold the power button every time.

I need some solutions, because I've already tried a lot of things

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So I installed windows 10. Everything as far as installation went perfect. Until it loaded, and gave me the "hi there, welcome back!" Message and then a "next" button. I click next, and all that happens is my computer acts like ts not responding and then reboots itself. And this ALWAYS. I need my computer to work. I don't know how to fix this.

Answer:Windows 10 update is stuck on the blue "welcome back!" Screen!

Perhaps your computer hangs on an "invalid" driver. Try disconnecting all devices so you only have the bare computer and try again booting.

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my tablet onda v116w was stuck at "just a moment" screen after update windows.. how to fix it?

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I've read a similar query but not any of the answers were able to solve my problem.
I have a dell studio 15 laptop (1555) with regular specs windows 7 home premium 64 bit , recently it used to give problems of sudden switch off with flash of a blue screen , the problem was a virus as it also messed with my windows essential antivirus.
Anyhow , so i installed Avast antivirus and run a boot time scan with showed some viruses , the problem is that by mistake i put a windows/temp file into the antivirus chest . After that scan my windows is unable to boot properly.
I firstly tried the suggested option of
1)windows repair but its stuck indefinately on the blue flowers screen with no activity
2)I tried to repair with a bootable copy of windows but its stuck on the point where the windows searches the present os installed , the os is listed there but the curser shows up as the circling one and does not turn normal even after a long time.
3)i tried re-installing windows but the screen is stuck at the point after it prompts you to choose GMT , the screen says "Setup is starting" indefinitely, again the same circling cursor
4)The dell diagnostics when run says that I have hard drive error no. 2000-0146
I followed a post by Greggocker and was able to backup my data using Peppermint live linux os
I also read him suggesting to change settings of BIOS, but problem is that my BIOS(Phoenix A07) Does not have many options to change anything that he said(I may also not be ... Read more

Answer:Windows 7 installation Stuck on "Starting Setup" Screen-Unabl 2 Repair

Quote: Originally Posted by harsh93singh09

I've read a similar query but not any of the answers were able to solve my problem.
I have a dell studio 15 laptop (1555) with regular specs windows 7 home premium 64 bit , recently it used to give problems of sudden switch off with flash of a blue screen , the problem was a virus as it also messed with my windows essential antivirus.
Anyhow , so i installed Avast antivirus and run a boot time scan with showed some viruses , the problem is that by mistake i put a windows/temp file into the antivirus chest . After that scan my windows is unable to boot properly.
I firstly tried the suggested option of
1)windows repair but its stuck indefinately on the blue flowers screen with no activity
2)I tried to repair with a bootable copy of windows but its stuck on the point where the windows searches the present os installed , the os is listed there but the curser shows up as the circling one and does not turn normal even after a long time.
3)i tried re-installing windows but the screen is stuck at the point after it prompts you to choose GMT , the screen says "Setup is starting" indefinitely, again the same circling cursor
4)The dell diagnostics when run says that I have hard drive error no. 2000-0146
I followed a post by Greggocker and was able to backup my data using Peppermint live linux os
I also read him suggesting to change settings of BIOS, but problem is that my BIOS(Phoenix A0... Read more

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For a long time I have used the "projection" option on my HP laptop computer and have used an external monitor instead of the laptop's screen. Recently, I tried using the laptop's screen but found that the image produced is only a gray screen. Sometimes the image changes to a gray screen with lines showing. However, when I try using the external monitor the correct images are produced. I would like to be able to use the laptop's screen whenever I need to such as when I take my computer with me. Does anybody know how to resolve this issue? Any and all suggestions are welcome.

Answer:Solved: Laptop Screen Not Working. Computer Stuck on "Projector" Mode

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Hi, I am new to this forum and not a computer expert. My 6-month old Dell Inspiron laptop is currently stuck on the Welcome screen (with spinning icon). When turned on, it brings me to my sign in screen, I enter my password and then it goes to the Welcome screen and just stays there and the little icon keeps spinning. I tried holding down the power button to force it to turn off, then turning it back on but the same thing happens. It has been sitting, "spinning/stuck" for over an hour now.

Any suggestions on what to do? Thank you!

Answer:Dell Inspiron Laptop Windows 7 Home Premium Stuck on "Welcome" Screen

Hi aphelocoma,

Please try the following steps to see if they help:

Try to run 'hardware diagnostics' to check 'hardware functionality':
- Power off the laptop > Power it back on; at Dell splash screen repeatedly tap 'F12' > Use 'arrow keys' on the keyboard to highlight 'Diagnostics' and tap 'Enter' > Capture 'error message' if any.
You may refer to the following 'web article' for detailed steps: Run Built-In Diagnostics for Your System

If you still experience issues, try to 'Load BIOS defaults' to see if that works:
- Power off the laptop > Power it back on and at 'Dell splash screen' repeatedly tap 'F2 key' > Tap 'F9' to 'load BIOS defaults' > Tap 'F10' to 'Save and Exit'
Note: Also check the 'hard drive status' in the 'BIOS' (Check if detected)

Please share the exact system model, if no conclusive results show up.

Do reply with the findings; would be glad to assist.

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Hello, I have a bit of a problem here. Last night my roomate was using my computer and kicked my surge protector off. The result was my computer wouldnt boot up. I played with it for a couple of minutes turning it on and off. Finally I opened the case and blew any dust out and tightened a few connectors. Turned it back on again and it seemed to boot up normally. I logged into my account and the desktop started to load up. The icons began coming up and then it froze. Control + Alt +Del would not work. So I manually turned the computer off. I attempted to boot up again and this time when I typed in my password I got stuck on a "Loading Preferences" screen. I attempted turning the computer on and off a few times hoping XP was just having an XP moment. Not the case. Next I tried booting in various safe modes. Right now I'm in Safe Mode with Network and it works perfectly. I tried to restore to a last known setting, didn't help. I did it both via the list after hitting F8 and within safemode. I played around with some account settings and now have it so I don't have to type in a password when logging in.

I tried booting up again, and now I'm stuck on the "Windows Welcome" screen. Its terrible. I've done virus and adware scans. Nothing has helped. Right now I don't know what else to do. I'm not sure if I have the actual WinXP MCE CD. I have to search for it, but I'm fairly sure it did not ship out with the computer. Obvio... Read more

Answer:WinXP MCE '05: Stuck on "Windows Loading" Screen. Safe Mode works fine

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I have a eMachines H5038 desktop computer:

Intel Pentium 4 Processor 631 with HT Technology (3GHz, 800MHz FSB, 2MB L2 cache)
Windows XP Media Center Edition 2005
ATI™ Radeon® Xpress 200
512MB DDR RAM, 533MHz
200GB (7200rpm, 2MB cache)
DVD±RW, 16x multiformat dual-layer drive

Recently, I was working on my pc when it suddenly shut down, as if there were a power-outage (but there wasn't one)

Now when i push the power button, it shows the "e" logo screen and freezes. I can't do anything. Pressing keys don't help and rebooting with Recovery CDs doesn't work.

At first, i thought it might be the RAM, so i replaced it, but that didn't help.
I also replaced the hard drive and that didn't help either.

I've heard people say it's a power supply problem, but others say it's a motherboard problem.

I really have no idea.

Can someone please help me diagnose, thanks.

Answer:eMachines H5038 Stuck at "e" Logo Screen

dart: I would definately try another known good Power Supply.
It would be the fastest and least expensive way to check. If you have one, fine, if not, buy one with the option to return it if it does not fix the problem.

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Hi !

I have been facing this intermittent issue, over the past few months. Whenever I got stuck, after a couple of reboots/repair attempts, it would work fine.
Yesterday the same thing happened, and I tried to reboot but no luck. Following are the things I tried :-

1. Startup Repair attempted but failed.
2. Tried to boot into safe mode failed.
3. Tried several bootup options in F8, no luck.
4. Tried booting with win7 cd .
5. Even tried to install a fresh win7 but blank screen.

Really out of solutions. Please help.
System is a Samsung laptop.
i3, 4 gb ram


Answer:Computer is stuck on "Startig Windows" screen

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I've been having problems with my Alienware X51 since about a month ago. The issues are as follows:
Windows sometimes gets stuck at the "Welcome" screen. Even when it doesn't, logging in often takes up to 15 seconds. Of note is that this has not happened in safe mode.
The computer would often freeze shortly after login. This only seemed to happen within the first few minutes; once the window has passed, the OS is stable until shutdown.
Some system tools (such as the Windows Performance Monitor) are unresponsive after launching.
Screen artifacts would appear in safe mode when I close certain applications.

Cleaning out the dust, reinstalling graphics drivers and reseating the RAM didn't make any difference. I then did a repair install, which solved everything except the first issue. All of this normally suggests a problem with a third-party driver. However, I've also seen a few other issues that suggest that there is a hardware problem as well:
The Dell ePSA tool often freezes during memory tests.
The BIOS complained once about being unable to find the hard drive, and Windows displayed a BSoD when it did finally start up. The Ultra DMA CRC error count in the S.M.A.R.T. data also increased. However, this was right after I took the PC apart for cleaning and did not occur again after I reseated the SATA cable.
Windows might have froze once after loading the files for safe mode. Granted, I was impatient at the time and didn't wait very long before rebooting the computer.... Read more

Answer:Windows stuck at "Welcome" screen even after repair installs

Was there anything you did specifically both hardware or software-wise before the issue started occurring?

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My Window 10 is getting stuck rebooting. It gets to the blue screen that says "Restarting" and then freezes.

It has just tried to install a "Cumulative update" and claims to have completed it successfully.


Answer:During re-boot, getting stuck at the blue screen saying "Restarting"

Hi ship69

Can you get to the advance Startup options and try system restore.


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Hello (again),

Ok, here's a quick rundown on what's happening (and it's been very frustrating so I apologise for the multiple help requests.)

Recently wiped my hdd with KillDisk and reinstalled Win7 Home Edition. Was working fine for the last 3days and was supposed to install Mint last night. When I rebooted, I got the Boot Manager, which never happened before. Selected Win7 and got stuck at the "Starting Windows" screen.

Tried to repair it, didn't work. Tried to restore, didn't work. Tried to reset to factory settings, still didn't work.

Just finished wiping it, twice. Now attempting to reinstall Win7, and still stuck at the "Starting Windows" screen.

Can someone please tell me what is happening? The last thing I did was install Ccleaner; the last thing it did was install updates. Thanks in advance...

Answer:[SOLVED] Stuck on &quot;Starting Windows&quot; screen

I managed to reinstall win7 but it wont load, not even in safe mode. It goes to a boot screen where the only option is Windows EMS.

So I ran KillDisk again. What I dont understand is why I see the previously set-up partitions:
C:\ (40% of hdd for windows)
D:\ (60% saved for Mint)
Q:\ (for MS Office starter/trial whatchamacallit)

Uhm, what gives?

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Relevance 83.64%

I have windows 7 Home. I restarted my computer to complete an automatic update. After doing so, My computer would remain on the "starting windows" screen for hours.

Overnight, It did load up. However, when it did the was a message at the bottom right hand side of my screen that read: "This version of windows in not genuine" right above the time and date. I also could not click on the start up menu or anything on the task bar. The sound also was not working. There was a red and white "x" by my volume icon.

I had to press the power button on my SONY Vaio (my laptop computer). I loaded from the restore option (this was an option when the computer loaded back up. The other option was to start windows normally.). It did a test and restarted and remained at the same starting windows screen.

I then loaded the computer in safe mode. I tried to restore my computer to a certain date in System restore, but it told me that I did not have a point to start from. I scanned for viruses and etc. and found 1 threat then deleted it.

I am now starting in safe mode with network to see if this allows me to connect to the internet and maybe allow me to do system restore. It's moving very slow right now.

Later today, I plan to obtain a Windows 7 disk to wipe it completely. I do not want to do this, but at this point I Don't Know what to do. Please help me of you have another option.

A.J. Sellers

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