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Lenovo Flex 3 -1570 touchpad issue

Question: Lenovo Flex 3 -1570 touchpad issue

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Preferred Solution: Lenovo Flex 3 -1570 touchpad issue

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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?I bought a laptop, Lenovo flex -1570 from US through amazon.com, for my father's birthday present. Thanks for ruining it in a way that I could have never imagined. In just 2 days of laptop usage, the mouse pad has come out. The amazing service center in India (ticket no. HT014716010) said that the glue that held mousepad to the laptop "WASN'T STICKY ENOUGH" and added that they do not support this laptop as its "international warranty" is limited to US and China and I need to take it to your US service center to fix it. $619 laptop, 2 days, and it is nothing more than a junk box to me. As a birthday present I have gifted my father nothing more than added tension and thanks to you guys for making that happen. Attaching a pic for your reference. ?

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Keyboard is turning on and off when in normal laptop mode. the switching on and off is as though laptop is switching to tablet mode/ being turned. I think it may be loose keyboard wires. This started recently and can't relate to any software change or incident to system. Keyboard works fine when raising the laptop with a thumb while on table or plain surface.See the video I uploaded of the issue https://www.youtube.com/watch?v=vbdehSyYGpg 

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I just got a new Flex 5-1570 and I can't figure out how to get a middle click from the touchpad.  I looks like it is not a Synaptic touchpad as the system won't let me load the Synatic driver.  So what do you have to do to get Windows 10 to see a middle click?  Thanks. 

Answer:Flex 5-1570 middle click from touchpad

Hello Ronch080Thanks for using the Lenovo forums.Not sure if this  will help, but please take a look on the following post, see it this is able to help you at all.
 
https://www.howtogeek.com/howto/26552/stupid-geek-tricks-use-both-laptop-mouse-buttons-to-simulate-m...
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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I just got a new Flex 5-1570 and I can't figure out how to get a middle click from the touchpad.  I looks like it is not a Synaptic touchpad as the system won't let me load the Synatic driver.  So what do you have to do to get Windows 10 to see a middle click?  Thanks. 

Answer:Flex 5-1570 middle click from touchpad

Hello Ronch080Thanks for using the Lenovo forums.Not sure if this  will help, but please take a look on the following post, see it this is able to help you at all.
 
https://www.howtogeek.com/howto/26552/stupid-geek-tricks-use-both-laptop-mouse-buttons-to-simulate-m...
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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I wanted to install a HDD in my Flex 5-1570 (256GB SSD), but I couldn't get it open. Following the guide, I removed all 10 screws, but the base cover was as attached as ever. What do I need to do? The manualInstructions on pg. 36 (pdf)

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I opened my one month old Lenovo Flex 5-1570 to see what is going on inside because what I read / see is confusing and have these questions (I?m aware that my actions may void the warranty): The maintenance manual say to first unplug the battery plug and then remove the battery but I can?t unplug it. The only place to pull the plug out is the wires and I don?t want to apply too much pressure doing so. I also tried to pry out the plug with no success. Perhaps the plug is locked and I wonder if on the attached picture the 2 small holes shown on the top of the plugs socket are the locks and maybe I should put something to press into these holes to release the plug. Anyone knows if the battery plug is locked? For the benefit of other users, as per attached picture (noticed I'm only allowed to post 1 picture only) the HDD includes the bracket required to install the HDD and there is no cable required. Looks like the new HDD just plugs in. Also the manual says to remove 2 screws to remove the HDD but there are 3 screws to remove.


























2 Holes.JPG ?117 KB

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I would like to double the amount of ram (Up to 16GB) but I'm not sure what's the right ram to buy. Help me













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Answer:What's the right Ram upgrade for a Lenovo Flex 3 1570?

Sorry to be the bearer of bad news, but It looks like the maximum memory in your Flex 3 1570 is 8GB, as detailed in the linke below, which also states it also has only has one DIMM socket. 8GB max / PC3-12800 1600MHz DDR3L, one 204-pin SO-DIMM socketLenovo Flex 3 1570 Platform Specificationshttp://shop.lenovo.com/il/en/tech-specs/laptops/lenovo-flex-3-15/ Take Care,

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I've run into a quagmire and need some help.

I purchased a Lenovo Flex3-1570 and a Crucial MX200 250GB SSD to upgrade to. I've had nothing but fits trying to get this SSD running.

1. The SSD is recognized in the bios
2. The SSD is not seen by windows 10 installer (fresh install)
3. Can't clone drive due to 512/4000 sector size mismatch. (tried macrium, acronis, minitool partition wizard)

I've tried the following steps to try to resolve the issue.

1. Boot from legacy instead of UEFI
2. initialized SSD on another PC
3. ran diskpart "clean" command on SSD
4. Installed IRST SATA driver during windows installation

In trying to resolve this issue i've decided all "support" departments should be renamed "not my problem" departments......seriously a joke.

The only thing i can think of is that it is some sort of SSD DEVSLP (https://en.wikipedia.org/wiki/DevSlp) issue and the SSD is being put to sleep after the bios loads and before windows setup loads, but I can't get anyone at Lenovo to confirm this is the problem.

I've run across multiple posts online about similar issues but all were resolved by initializing the drive or fixing a corrupted MBR with the diskpart "clean" command.

Hoping someone here can maybe help shed some light on the issue and help to resolve it, even if it means getting a different model SSD that will work with this laptop.

Thanks in advance for your time.

Answer:SSD install on Lenovo Flex 3-1570

mk12delta said:

...
3. Can't clone drive due to 512/4000 sector size mismatch. (tried macrium, acronis, minitool partition wizard)
...



Welcome to TenForums, mk12delta.

Have you tried completely imaging the old disk and restoring the image to the SSD? A very different thing from cloning.

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I need help regarding the pink screen problem I am experiencing recently on my laptop. I see pink in place of white, green in place of black. There is screen image on the screen even after it has beenclosed or minimized- Ghost effect.(Not sure about terminology).External monitor works fine with HDMI.2 years old laptop. No more warranty. I have opened my laptop, unplugged the lcd screen and lcd cable and replugged everything back together hoping it was a lcd inverter or backlight problem. But nothing changed. The cable looked fine without any damage, and the screen looked fine from the inside. Please suggest if is a problem is with lcd cable or lcd digitzer or  something I do not know. I don't see the point of taking the laptop to repair and getting charged 250-300$ where as I can get a decent new laptop for 350-450$. I would rather buy the necessary part and replace it myself.screen faultyIll be glad if you could provide service. Thank you for your time.

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Hi everyone I'm looking to upgrade my new Lenovo Flex 4 to an SSD.The full model of my machine : Lenovo Flex 4 1570 80SB0003US Intel Core i7 6th Gen 6500U (2.50 GHz) 8 GB Memory 1 TB HDD 15.6" Touchscreen 1920 x 1080 2-in-1 Laptop Windows 10 Home 64-Bit How can I replace the slow 5400 RPM HDD with my new SSD?Thanks, and will it void warranty?

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Hi everyone,I'm having a serious pain trying to get my secondary monitor to display in 2560x1600 for my Dell dell u3011. Can anyone weigh in here? the max I can get this thing to run on is 2048x1152. is that the maximum that this computer and display? Seems nonsense since it has an Nvidia onboard.

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Have noticed this problem with a few new lenovos now, when updated to windows 10 no matter what REALTEK driver you use wether it be from windows update, from realtek or from lenovo's site... the cursor will stutter when moving it and performance is degraded.  IF you uninstall the realtek driver and leave audio as "high definition audio device" this problem disappears.   It appears the issue stems from the dolby component that automatically is installed when installing the driver, even removing the dolby software does not remove it from the realtek control panel.  How can you COMPLETELY get rid of the dolby enhancements thus fixing the problem or is there another solution in the works?  

Answer:Flex 3 - 1570, Windows 10 Realtek/Dolby issue.

I am also experiencing stuttering from all input devices, keyboard, touchpad, mouse, and touchscreen. My Flex3-1570 is only 10 days old.  I didn't notice if the stuttering occured out of the box, before I updated all the drivers. I have tried all kinds of suggestions, including removing all antivirus, setting all power settings to 100%.  I do notice a corelation between having the A/C apapter plugged in or not.  If the A/C is plugged in, the stuttering can be stopped by unplugging the A/C adapter.  However, after some use with the A/C unplugged, the stuttering resumes.  The stuttering is not always there, I would say about 90% of the time.  It makes it almost impossible to use the touchscreen to scroll down a web page, because after the stutter is over, the finger swipe is detected as a fast swipe and the page scrolls all the way to the end.  It's very annoying.  I posted a Youtube video of this stuttering at https://www.youtube.com/watch?v=72garn6gFpI Also, it's almost impossible to use the touchpad with any accuracy with this stuttering, because the curser stalls, then jumps across the screen quickly when moving the cursor.  Anybody else experiencing this? -----Lenovo Flex3-1570 LaptopModel: 80JM002MUSProcessor 5th Generation Intel Core i7-5500U Processor (2.40GHz 1600MHz 4MB)Operating System Windows 10 Home 64Graphics NVIDIA GeForce GT 940M 2GBMemory 8.0GB PC3-12800 DDR3L 1600 MHz &nb... Read more

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My small company does not have an IT department, so they cannot give me guidance.  They gave me a Lenovo ideapad FLEX 4-1570.  I had wished to connect it to my dual monitors, as I had previously done with my old Dell (in a docking station).  Can I buy anything that will allow me to connect my 2 monitors to this new Lenovo?

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My Flex 5 sleeps or hibernates and will not wake up until I hold the power button till it shuts down and then press the power button to start again. Help! It is only a month old, and this ritual grows old.

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I just tested my camera after my upgrade to Windows 10 and it's not working.  I double checked the settings and it all looks fine. I checked to see if maybe it was just the camera app but, the camera is not working in anything.  All I get is a grey screen with a camera icon with a line through it. I have the newest drivers from the Lenovo support site but, still not working.  Any ideas? Thanks in advance    

Answer:Lenovo Flex 3 1570 internal camera not working after Windows 10 upgrade

Have you found a solution to this problem?  I am having the same issue.

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I just received the laptop today and tried to download a small file and I had to wait over an hour. On my Toshiba I waited 10 seconds. I have stuff I need to download and I pretty much cannot do any of my work on my new laptop. How can I fix this?

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I have a LeNovo Flex 3 1480 [80R3] for about a year with zero problems. The only modded thing is a Sandisk 480gb SSD drive, with a Windows 10 installation from scratch, installed in the very first day I bought this machine. I was running Windows 10 version 1607 normally, and really enjoying this machine, but since last week when I was booting up, the machine freezed at bootscreen (the one with the lenovo logo) and then restarted showing the message "Preparing Automatic Repair" that took almost a whole day to pass. The repair never happened and I had to use the option to reset windows maintaining my personal files. After this everytime I boot up, windows 10 take up to 10 minutes to boot, and my keyboard and touchpad won't work, leaving me with only the touchscreen option. I've been through a lot of different solutions attempts:- Upgraded BIOS to the latest version (Lenovo colored logo at bootscreen)- Uninstalled KB and Touchpad drivers manually and reinstalled with Lenovo provided drivers, and also repeated the procedure with Windows Update drivers.- Disabled the fast startup option- Done the 15s procedure with the power button- Deattached the battery plug for some minutes and reattached- Checked (unplug and replug) both KB and Touchpad flatwires- Reinstalled the latest Windows 10 version 1703 from scratch None of the solution mentioned above worked for me. KB works perfectly in BIOS, and even when booting up I can change de backlight settings usi... Read more

Answer:LeNovo Flex 3 1480 - Keyboard and touchpad issue after Windows 10 boot up

Adding some info after some new research.Will try other 2 slightly different options:1) 15s power button trick with battery and charger unplugged2) Installation of LeNovo provided Intel ME drivers, read some info that it might interfere at the keyboard and mice functionality. Actually I'm running Windows chipset provided drivers.But still in doubt, which available driver should I install? There are 2 available.1) Intel ME Driver 63.6 MB Windows 10 (64-bit) 11.0.0.1176 - Release 30/8/20162) Intel Management Engine Interface Driver 81.5 MB Windows 10 (64-bit) 11.6.0.1015 - Release 29/11/20163) Both drivers, in release date/version ascending order.

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Got this notebook two days ago and tried to use the tablet mode. I realized that the touch screen wasn't working and went to check the device manager only to find out that the HID compliant touch screen driver is missing. While checking, I noticed that Wacom device driver also could not start as well (Code 10). Does anyone have a clue as to what is going on? I really would like to use the tablet mode of this laptop instead of having to return it due to the touch screen not working.

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Question: Flex 3 1570

I haven't had any good luck with this flex 3 15. My current problem is some of the keyboard keys have stopped working. I haven't done anything with the computer.  The space key isn't working, enter and backspace and delete. The machine is running windows 8.1 and I've tried restoring to a previous date to when it was working and I've also reinstalled the keyboard and mouse drivers with no luck.  Any suggestion?

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Question: Flex 4-1570 80sb

My flex-4 was working perfectly the other day. Today I  took it out to do some homework and it wouldn't boot. I couldn't get anything on the screen. Battery is not dead, tried resetting BIOS, but nothing worked. How do I send this in to get fixed. I can't find any phone number to call and there apparently aren't any service providers here. (on a BIG10 college campus!??!)

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I've just got the Flex 3 1570, it's a refurbished unit. I was poking around in Disk Management and I see 6 partitions.  Recovery Partition (1GB)EFI System Partition (0.26GB)OEM Partition (1GB)Windows8_OS (C (891.97GB)LENOVO (N (25GB)Recovery Partition (12.21GB)The LENOVO partition is empty, so I really don't know what thats for. Actually, according to Disk Management they're all empty except for the C: partition of course. So it seems as though the system didn't even ship with the recovery image backed up. Is it safe to delete these partitions(particularly the LENOVO partition)?

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In Aug. 2017 I bought a new Flex 5 from Office Depot.It sits on an end table next to my chair and is plugged into ac adapter all day. I use it on my lap for web browsing, and some open office spreadsheets. It does not ever get bounced around. 3 weeks after purchase, I come out in morning to find PC will not accept any input. Power on cycle ends up with PC going into diagnosis and repair, which it fails to do. After that it would never go past the initial screen. Office Depot said bad harddrive and gave another Flex 5. The 2nd Flex 5 ran for 3 weeks, and then it also failed. This time the PC got extremely slow, and after power on cycle, it to tried to recover but failed. However, this time it did go far enough to let me get tothe advanced troubleshooting. CHKDSK /F corrected errors on both the C: and D: partitions. The X: partition had errors too, but the partition is write protected and could not be fixed. I was able to use xcopy to retrieve all of my data from C drive to a flash drive. The harddrive seemed to work fine, but it failed trying to do a RESET with save data, and a full RESET. It seemed to be due to the X: errors. Once again Office Depot decided to give me a new Flex 5. My current Flex 5 has been running fine since early November, until it started running slower on Monday night, and Tuesday morning it quit. Once again it goes into diagnostics mode, then repair mode, and then says repair failed.  CHKDSK found and corrected errors on the C :... Read more

Answer:Flex 5 (1570) harddrive issues

Update: I figured out how to reload from the USB recovery drive, and that was successful. Unfotunately it took me back to Out of Box Eperience, so I am back to reloading my software and data. So my HD is working again, but it has already failed once with errors CHKDSK corrected, and since it happened with the other 2 PCs, I expect it will probably fail again. So now my question is,What is the best way to go about putting a new HD in this PC? How can I get this preload on to a new HD?

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I'm trying to upgrade the RAM on my laptop but the base cover is preventing me from actually changing because it won't budge in some places.  I've been following its hardware maintenance manual which can be found on the laptop's product support page here. Page 34 shows how to remove the cover. It makes it looks so easy to remove as if it would just pop out. Nope. In fact, the part where the arrows are showing are the areas that seem immovable.  Is anyone else having this issue or is it just me?  

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Got my Ideapad today and all is fine but I have these 2 questions:
 
My unit as per label is: Ideapad Flex-5-1570, Model 80XB. On the left side I only have one button which is the power button and not the Novo button as the enclosed instructions state (it states I should have 2 buttons). Perhaps the Novo button is for another model?
 
It looks like the 2 hinges are covered with some kind of clear plastic wrapper. Should I remove them or they serve a purpose?
 
Thanks
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 













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Answer:Flex-5-1570 - It Just Arrived, Have Questions

Hello oskarIT
 
Thank you for using the Lenovo forum
 
The unit will have a novo button on it but may just be in a different place then what the image shows in that case. It will either be a small button or a pin hole with a curved arrow next to it.
 
This wrap is just to stop scratches.
 
Hope this help you and let us know how you get onDid someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Bought my Flex 5 at Costco. There are no drivers for the touchpad which eliminate being able to scroll with one finger on the right side of the touchpad like most of us are used to. You can scroll with two fingers however.Called Lenovo who couldn't help. They said I would have to wait until drivers are released from them or Microsoft. Love the Laptop except for this issue.Wondering if anyone else has the same issue?

Answer:Flex 5 - 1570 Cannot scroll with one finger !

Hello Jmrgn59Thanks for using the Lenovo forums.I do not have this unit myself so I couldn`t confirm.
 
But from the sounds of things, this model does not support the convential scrolling on the right side, instead it will sport the multitouch / multigesture feature, this may be the reason for this, hopefully someone will be able to confirm this with their unit.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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I recently bought my flex 5 and wanted to install a new SSD, Samsung 960 EVO, into the computer. I have disconnected the old HDD so the sdd is the only drive in the computer.  The SSD does show up in the bios as the only hard drive in the system, but it is not letting me boot from it.  In the bios, if i change the sata control to achi and boot mode to legacy I can get windows to install onto the drive, but when windows needs to reset to finish install the computer boots back to usb drive. In the bios the ssd is listed as one of the boot options and when you try to boot to it the computer says that there is no bootable drive in the computer.  I have also tried using the factory bios setting, with the sata controller set to intel rst and boot to uefi. In the windows installer, the SSD does not show up unless I install the intel rst drivers. I am them able to install windows on the drive. Upon restarting the computer boots back to the usb and the SSD is not visible in the bios as a boot device. I have also tried with secure boot enabled and disabled but that didn't change the results.  Any help will be appreciated. I have been trying to get this for the past couple of days now and it is starting to get annoying.     

Answer:Flex 5 1570 Won't boot to Samsung 960 EVO

What OS?  How was the USB stick made?  Is it UEFI?  

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Over the last 3 weeks my Flex 3 has slept for 2 of them. It goes into a sleep mode and won't wake up. I am running Win 10 and have even turned off sleep mode. Did that after the first week of watching the power light blink til the battery died. It is hard to run a buisness when you can't put get to you accountng software to do billing. Does anybody have any answers. This thing is only a few months old. And overall so far its only about a 4 out of 10. Help Help Help. Find a fix Please. Anders 

Answer:BIG PROBLEM WITH FLEX 3 1570 Won't wake up from sl...

I am having the same problem but on win 8. Had to wait until battery died out then it will turn back on. My laptop is only 2 days old! Not happy at all!

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Can I, and if I can, what hard drive can I add for storage with my 512 ssd? 

Answer:add hard drive to my new flex 5-1570

Hi smilinjack,
 
Welcome to the Community Forums.
 
Yes, you may add additional HDD in the slot indicated on the hardware manual page 35. 
One condition is in some machine number/model that was not purchase with the HDD may not have HDD bracket (part # 5B40N71271 HDD Bracket C 80XB ).
 
Product specifications:
Some: HDD / SATA 6.0Gb/s, 2.5" wide, 7mm highSome: M.2 SSD / PCIe 3.0 x 4
 
You may also review the service training module here for detailed assembly.
 
Hope this helps answer your query.
 
Regards
 

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I'm a new owner of a Flex 4-1570 Ideapad. I have a critical update awaiting install, however the window popup says it is for the YOGA not the Flex. Thus, I have not installed it. My question is, should I install it? If not, how do I turn the notification off? Thanks! 

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My brand new flex 5 has connected to my home Internet but won't give me browsing capabilities.  Keep getting an error message ...."The DNS server isn't responding". Note as well that several other devices are connected to same network, browsing and downloading. I've used my phone as a hotspot and was able to browse and download a few files. What do I need to do to resolve this? I also am unable to sign into Lenovo Vantage, keeps saying I'm no longer unless or that my date and time are incorrect. 

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My Flex 3-1570 (80JM) is throttling the CPU to between 400-490MHz when connected to the charger. I have already checked my power profiles and advanced settings and it is occuring in both Linux and Windows 10. I applied the latest BIOS update as well, as suggested for other lenovo laptops with this issue. Looking for advice, or a BIOS update from Lenovo to address this. I have verified with a meter that the charger is providing a steady 20V with current capability up to 4.5A @ 20V.

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I noticed in my BIOS the Intel SGX software technologies is not enabled and reading on the web I understand there are a lot of security advantages with this technology. I wonder why it's not set as the default. Is it a good idea to enable SGX?

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My Flex 3 - 1570 has color display problem.  Please provide solution for this.  I visited the Customer Care but no body helped.  ?

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i have a lenovo Flex 3-1570 that is randomly going into sleep mode when i try to use it. It is not overheating and i can not find anything wrong with it. I have updated all my software and that did not fix it. need help ASAP

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Hi everyone, I just received my 1570 Flex 5 and am a little concerned about its overall performance and am considering getting the 1080p version and ditching the 4k version. Most browsers get graphical tearing when scrolling up and down the pages (running the new Firefox) and I have all of the updates installed (i've checked multiple times over the past couple of days). Additionally theres a lot of programs that can't scale properly in the 4k range and get wonky.I've also never experienced this concept of running integrated graphics as primary and the discrete graphics as secondary and seems absurd. I was also pretty upset to see the onboard HDMI can't support 2560x1600 for my 30" monitor.Does anyone have any ideas or suggestions? It basically seems that the computer is making too much of an effort to run the 4k monitor and would do better to get the 1080 version.

Answer:Brand New Flex 5 1570 performance issues

its works fine for me.I am wondering how is the brightness of screen for you. does it has pure white or it is more yellowish with white

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I recently purchased the Flex 5, and thought it would be fun to get an active pen to go with it, so I picked up a Bamboo Ink pen. All was well for the first evening with the pen, I was able to control things with it, draw with it, everything you would expect from a pen. The next morning started fine, but after about an hour then pen stopped working. Nothing changed on the laptop, the pen simply went from working to not working. Thinking it might be something with the pen, I went ahead and purchased a Lenovo Active Pen. When it arrived and I installed the battery... nothing. No response from the computer at all to the pen. At this point I was worried that there might be some incompatability with some installed software, so I restored Windows, wiping out everything I had setup over the week that I had the computer. During the Windows setup process the pen started working. Hurray! All seemed well, until the next morning, when the pen stopped responding again. I now had two pens that had previously worked, but now were not responding. Exasperated, I restored Windows again, but this time, nothing. That brings us to this morning. I ran a complete re-install of Windows. Once again, nothing. I then found an update BIOS for the computer and installed it. This time on rebooting, both pens began working. For the rest of the day everything seemed fine.  Though you should have realized, I wouldn't be writing this if everything were still fine. Yes, this evening, the la... Read more

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I got my Ideapad yesterday, and I have noticed that the spacebar is squeaky.  It doesn't do it every single time, but when it does it is pretty loud and annoying.  It only seems to happen on the right side of the spacebar, but unfortuantely that's the side I use.  I'm not sure if I should try to get it fixed, try and get a replacement system or just hope that it goes away as I continue to use it.  I type a lot and I'm going to be taking notes with it in college so it's going to be a problem if it persists.  Has anyone had this happen before or have advice about what I should do?                                                                                                                          

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Hi, I recently bought a Lenovo Flex 15 and i realized that it does not have any of the touchpad functions such as two finger scroll. Does the laptop not have it at all or is there a certain driver/program i need to install?

Answer:Lenovo Flex 15 Touchpad Synaptics

Dear ludin,
 
Welcome in lenovo community,
 
Do you use a preloaded windows ?
 
Regards,
Joseph

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Hello,I bought 2 month ago a Flex 3-1570 laptop.Most of the time I use it with the AC adaptor connected. Only sometimes I need to use the battery.The battery is not detachable and there is no "Battery Conservation Mode" or "Lenovo Power Manager".In these conditions how can I maximize the battery life?What is better:Connect and disconnect the AC adaptor several times a day, to maintain a charge level between 40% and 60%.orKeep the battery always 100% charged ?I had an older Lenovo laptop with a detachable battery and it was a very nice thing. I attached the battery only when I travelled and I think this was the best option to save the battery.Thank you 

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Good Morning, I just got an Flex 4-1570 Laptop and installed the most recent software update and now the physical click on the touchpad is not working anymore. I rolled back the driver and tried to change the settings but neither worked. The synaptics driver is currently on version 19.0.17.104. Would anybody know which synaptics version the flex 4-1570 comes with initianlly? That way I can just install the old software that worked.

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Purchased this 2-1 recently.  Having a constant battle with getting it to recognize an external display connected to the HDMI port.   Test 1 - When I connect a display it does not recognize it. Test 2 - No displays are discovered when using the feature via right click on dashboard > display > detect. Test 3 - No displays are discovered or projected to when I use the system tray projection>extend display. Test 4 - When I go to the intel graphics settings control panel > display > multiple displays > detect, the display is recognized and the desktop is extended.  When I lock the computer and leave it so for more than 3 minutes, the display settings are lost.  Test 4 has to be repeated to extend displays again.  Is there a resolution for this?  

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So last night I came home from dinner and my laptop was on the floor. It's fallen off my bed before so I didn't think much of it until I turned it on and it didn't respond to my touch. After some investigation, everything that has to do with the touch screen is gone. There are no setting on the laptop for the touch screen and there is no way to calibrate the screen. I'd like to try and avoid factory resetting the laptop as I do not have a way to backup my system right now. (My family member who helped me with this in the past lives in another state now) I also noticed that the computer itself didn't pick up the serial number... I'm not sure if this has anything to do with my problem but it was very off that the setting said the serial number was invalid. I called the support line (the only one I could find was the premium line, what happened to the old one???) and they wont do anything unless I sign up for their monthly package or pay $130 (plus tax I'm sure) to let them remote control my laptop. I've had bad experienced with this and so I'm not going to allow them to do this. Is there any way to download a driver or something that would fix this problem? I have full access to my computer (besides what lenovo has blocked me out of automatically) so let me know if there is something I could look at and show you for more information. I've tried to search for this topic and couldn't find anything related to this. Thanks for the help.Kass.

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I recently purchased the Flex 5-1570 80XB from Costco. When trying to register it on the Lenovo site, as well as the support site, I am told to that the serial number is not valid or to "enter a right serial number" . I tried to find a phone number to call Lenovo, but did not have any luck. 

Answer:Flex 5-1570 80XB Serial Number Not Recognized

Hi pjd10, 
 
Welcome to the Community Forums. 
 
This may happen to new system but you can verify information with technical support.
 
Canada : 877-453-6686 24 hours/day 7 days/week
 
Update us how things go for you.
 
Regards

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I would like to buy a replacement for my screen due to pink screen problem.LCD touch Screen or LCD cable.Please suggest where to buy replacement and how to look for which model to buy 

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Getting random bad pool caller bluescreen at the login screen after powering up or rebooting. Getting events:The driver \Driver\WUDFRd failed to load for the device ROOT\LENOVOVHID\0001. The driver \Driver\WudfRd failed to load for the device HID\INT55D5\5&acd4db5&1&0000. The speed of processor 2 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.    

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Hi there, I got the problem, that my keyboard and touchpad are not working any more for me. There are some keys, which are still working. These are:- brightness FN keys- light on/off from my screen FN- airplane mode FN key I am using Windows 8. Also i restarted serveral times but no sucsess. My laptop is üretty new like 5-6 Month oldplease help me! greetings zunv  PS: I would be very happy if i can write my question in German, to negate communication issues which may happen.Also i am not sure if my question is in the correct Forum. Apologize if its not.

Answer:lenovo flex 15 keyboard and touchpad not working

Hi zunv,
 
you could ask your question in the German forum, select Deutsch in the "support in other languages" menu at the very top of the forum or click the link in my signature.

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My lenovo flex 2 14 touchpad is saying tham I have 4 fingers on the touch pad (which is evidently effecting it as i cant use it what so ever), when I dont. This occured out of no where, and no software, or system changes have occured to cause this issue, and I haven't the slightest cluse as to what caused it, furthermore when I touch the touch pad on the top left corner, it goes down to 2 or 3 fingers. im on windows 8.1. any advice or fixes would be appriciated

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Hi, Lenovo Ideapad Flex 5 - 1570 , i7 , 16GB  laptop's Touchpad scrolls slow and stutters , When I looked for driver it says HID - Compliant mouse. I also searched for correct driver but there is none listed in devices and drivers.Is there any solution to this? I hate it and thinking of returning this powerful machine only because of this. In system information this what is shown Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\WCOM50E8&COL06\5&11E08167&0&0005Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\ELAN0650&COL01\5&E8D1288&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\VID_046D&PID_C52B&MI_01&COL01\7&E5D3B9D&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM) 

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This morning my laptop touchpad was really slow to respond and then suddenly went away. I restarted and when it came back it was jumping all over the screen. I have now disabled it.Is there a solution tot his, or is it hardware. I have installed the latest touchpad drivers and it has made no difference. Advice? Any solutions?

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Does anyone know how to disable the pinch zoom feature on Lenovo Flex 2 running Windows 8.1?

Answer:How to disable pinch zoom on Lenovo Flex 2 touchpad?

Go to Control Panel.
Do you have something called "Pen and Touch" settings?
If yes, then you should be able to change certain features from this menu. (not sure about zoom)

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First of all, in spite of the timing of this post (posting the same day that the update is becoming available for most people), this isn't Windows 10.1/115 (I forget the update's nickname) related (this computer hasn't updated yet). A few days ago, the trackpad stopped working. (It worked fine for about 3 months with Windows 10, and roughly a year with Windows 8.1)


I tried the device manager "uninstall device" thing, which often works. In this case, however, detect hardware did not detect the trackpad after uninstalling.
I've tried all drivers I can find, including the latest driver per Lenovo's website (plus the one Windows update installs, ironically newer than Lenovo's website
I've tried uninstalling the program, but it doesn't lead to any success after reinstalling later
The device does list itself in the trackpad/mouse properties panel in the systray, I don't know if that means it's being detected somewhere, or if it's because the driver is installed. It's an Alps pointing device, 8.201.1611.249
In System Information, then Components, then Problem Devices, the pointing devise shows up, as "Lenovo pointing device", with message "This device is not present, is not working properly, or does not have all its drivers installed."
On this device, the F6 key is the one that activates/deactivates the trackpad normally, but nothing happens, no feedback, and no magical fix. For comp... Read more

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HELP. My keyboard and touchpad stopped working. Laptop is brand new. I checked Control Panel > Device Manager and system says both of them are working fine. Drivers are also updated.I`m typing with an external keyboard and mouse. Touchscreen and touch-keyboard work both fine. Is there anything I can check in the OS to verify what is going on? Maybe I turned off something. It's a mistery, laptop is brand new.Thanks in advance!!













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Go to Solution.

Answer:Lenovo Flex 2 14, Keyboard & Touchpad stopped working

Found the solution (customer support gave it to me):Hold the power button for 10-15 seconds and turn the laptop back on. The keyboard and touchpad worked again.

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I have recently bought this model and having a problem with the touchpad. Instead of scrolling it will randomly cause the page to zoom in or out. Which is getting rather irritating. Could someone please tell me how I can disable this function. Many thanksModerator edit: Matched subject to content

Answer:Lenovo Flex 2 14 touchpad random zoom problem

I'm having this issue as well except on my Yoga 2 Pro. I have the pinch to zoom feature disabled (which is frustrating since it's a useful feature). Usually it zooms in when scrolling down, often to percentages between 800 and 900% view.

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I have an Ideapad Flex 4- 1570 with Windows 10.   When I left mouse click the mouse pad on the scroll bar or some parts of an applications window, it starts Windows 10 Search Window. I've updated the mouse drivers to the latest version with out success. Any thoughts on how to fix. Thanks.





mitch aronson

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Hi guys,I recently bought a lenovo Flex 2 -14" one. It's been almost two weeks now, and I suddenly face this problem.The keyboard and touchpad together keeps getting disconnected at times. The backlight also keeps blinking when turned on. During that time, I am not able to receive any response via the touchpad and keyboard. It's like a loose connection. Keeps turning on and off!!Please help me out asap!Thanks













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Answer:Lenovo flex 2 -14 keyboard and touchpad giving irregular response

Hello, looks like i found the solution! I recently came across another post in this forum, where the user had reported his g5050 showing similar symptoms like mine. A lenovo admin had suggested that it might be due to excess charge stored on the laptop, causing the whole f the keyboard and the touchpad to act like its loosely connected. Solution:As soon as i find my laptop fully charged, immediatley i took off the power plug going into the laptop!And now, its all working fine! 

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Hi, I hope you're doing well. I recently upgraded my Lenovo Flex 2 (15 inch) notebook from Windows 8.1 to Windows 10. After upgrading, the right click button on my touchpad stopped working. Suspecting a driver issue, I uninstalled the driver to allow the default Windows driver to take over. The right-click button started to work again, so it's not a hardware problem. However, the touchpad, in general, became erratic and difficult to use. I then downloaded the latest Lenovo Flex 2 touchpad driver for Windows 10. However, the touchpad returned to the way it was after the upgrade and the right-click button does not work. Please help me with this. I need my laptop to function properly during my travels. Kind regards, Ash













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Answer:Lenovo Flex 2 - Upgrading to Windows 10 Disables Right-Click Button on Touchpad

Since nobody in the Lenovo community answered this, and Customer Support refuses to provide support for their own drivers (without charging you $70 for Premium Support), I will post the solution that I found on my own, so that other innocent customers can be helped. Uninstall the touchpad driver from Programs & Features, then download Windows 8.1 version of the touchpad driver (Bay) from the Lenovo Flex 2 drivers page. Install it and it will work perfectly on Windows 10 (unlike the Windows 10 driver). Enjoy. Ash

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every time i use word, or firefox, or anything. my track pad multiclicks when i use two figers. here is a example. when i am on firefox and want to open a new tap i click it it one and it multiclicks. i noticed that when i move my corser and click at the same time when hitting the tab button it open any tabs up from 3 to  5 tabs. its also the same thing with word. when i need to fix a sentence or somthing it highlights the whole page. i rolled back the drivers and knoticed that it works better , but the mouse is really slow. i reinstalled the update again and samething happens. what do i do?

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every time i use word, or firefox, or want to click on somthing or tun off by clicking it double clicks. my track pad multiclicks when i use two figers. here is a example. when i am on firefox and want to open a new tab i click it ones and it multiclicks. i noticed that when i move my corser and click at the same time when hitting the tab button it open many tabs up from 3 to  5 tabs. its also the same thing with word. when i need to fix a sentence or somthing it highlights the whole page. i rolled back the drivers and knoticed that it works better , but the mouse is really slow. i reinstalled the update again and samething happens. i tryed the mouse settings and nothing still the same thing. what do i do? i tried everything and nothing. its kinda getting annoying. 

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it is to bad for all user of lenovo flex 14 (idea pad) beacuse some lenovo apps like lenovo transition , lenovo smart voice , lenovo magic transfer etc is avillable in flex 2-14 but here is no option for flex 14 for these apps.i bought my lenovo flex 14 in june 3 2014 and if there is no solution of my question then i want to upgrade for my flex 14 is in flex 2 14 on no cost. it shows the irresponsebility of lenovo company .Because cost of boths are same and when i bought flex 14 then after some weeks the new flex 2 14 launched it is not good for me and all the persons who are using flex 14 idea pad.The lenovo company will have to launche update and upgrades for lenovo flex 14 ideapad users. thanx in advance to my faviorate brand lenovo. I wish lenovo give update and upgrade for lenovo flex 14 idea pad .

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To whom it may concern,
I have a Lenovo Flex 2-14, and had problems with Lenovo Transition after I had upgraded my operating system to Windows 10 from Windows 8.1.
Simply, Lenovo Transition stopped working in stand and tent modes.
Here is how I have fixed the problem.
Step-1: Uninstall Lenovo Transition and reboot your laptop.
Step-2: Install Lenovo Transition 2.1  from http://lenovo.support.com/tr/tr/downloads/ds101908
Step-3: Open Device Manager under Control Panel and update the driver for Intel(R) HD Graphics
Step-4: Make sure that Ctrl+Alt+Down Arrow rotates the screen 180 degrees. Ctrl+Alt+Up Arrow will bring the screen to its normal position.
Step-5: Bring your laptop to the tent mode and check if the screen rotates.
I hope this helps.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

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I had bought Lenovo Flex 4 1580 in December 2016, Lenovo official website shows that this laptop has AMD R7 M460 Graphics Card, but my system shows AMD R7 M360 Graphics Card. Why is this showing me previous version graphics card? Will it get restrored to default if i reset my Windows 10?


























Lenovo Graphics.jpg ?128 KB

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Hello,I have been facing a problem with my Flex 2 15 after windows 10 home upgrade.I've set the power options to do nothing when I close the lid, sometimes I close the lid and open it to find the machine shut down. This doesn't happen everytime though. Has anyone else had this problem before? Edit: I also noticed that after I start the laptop again, the battery conservation mode is disabled -which I normaly keep on all the time-, could this be related to the issue? Edit 2: I noticed that this happens in conservation mode -since the battery is not charging- and when I press a certain area under the laptop. I guess it's a loose battery. Is this common in this model? Edit 3: It's not a power issue. whenever a certain area right under the ventillation opennings below is pressed the laptop goes off. Any body ever experienced this?

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I am facing a very odd issue. I recently updated my Operating System from Windows 8 to Windows 10. Installation took place successfully. But all my application are not able to access internet. Even when i am trying to browse through different browsers, I am not able successfully access all the websites. For some I am getting a message wesite not found. Can somebody please help.

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I haven't done any researches around the forums but I'll get straight to posting. I noticed that the camera is super black when I'm using it especially when using the Lenovo Motion Control feature. And the only way to make it brighter is to change the capture resolution on the Camera Man app. I tried reinstalling drivers and even fully recycling the PC. I guess that's not clear enough to make my question clear. The first time I use the Camera app was good enough. But the time I started using Lenovo Motion Control, it's unresponsive. I took a look at the camera app and found out that the camera wasn't really capturing anything. Well, it was but it's pitch black and it only captures very bright ilght sources. It's too annoying that I have to go to Camera Man app and change the capture resolution to make it lighter again for reuse. But it will revert back to pitch black again after quite some time not using it (or even in the next use seconds later). I also tried reinstalling the drivers with no luck. I reset my PC with no changes at all. Now I'm trying to fully recycle the PC to make sure that it's not a hardware issue. The last resort is bringing the unit back to the store and demand the same model even if they have to pull it out from different branches. I also noticed that there is some sort of unusual color shift on the lower left part of the screen where an rgb(0,0,0) still display a different color other than black. That's unacceptable for an IPS displ... Read more

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Since last NIGHT on bringing up MY laptoP FROM The sleep mode, tHE CAPS LOCK BUTtoN LED STayS ON CONTinuously. And tHE CAPS LOCK FEATure annoyINGLY tURNS ON AND OFF EVERY few seconds resultING INTo tyPING thATs unreadable!!! OCCASSIONALLY tHE tOUCHPAD ALSO SEEMS TO freezE BEfore coming back on by ITselF. THIS IS on flex 2-15 yOGA VERSION.  ANY tiPS AT all on fiXing thIS WILL BE A HUGE HELP!!! aND APOLOGIES FOR A BADLY writTen, ALMOST unreadbale mixed case post

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I recently purchased a new Pioneer DDJ SB2 DJ controller. Upon downloading the neccessary software and firmware from Serato DJ and Pioneer, I connected my controller to my computer via usb cord provided by Pioneer. However, when I opened Serato to start playing around, a error message came up saying that my hardware was disconnected. I looked up support from Serato as I thought it was a software issue. I quickly realized it wasn't after going through all the troubleshooting steps they provided. I then asked my friend to try out the program on his computer (MacBook), to see if it was a software issue or a computer problem. As expected it instantly worked on his laptop without any issues. I determined it was a problem with my computer. I took it to Geek Squad so they could have a look. Unable to fix it, they believe its a Windows 10 issue. So now I am coming to Lenovo to see if they can fix this problem. I find it ridiculous that out of nowhere my computer can no longer detect a usb plug in from my iPhone, external harddrive, and DJ controller.  Has anybody else had these issues?Specs: Windows 10Version 1607Intel Core i78.00GB RAM64-bit operating system

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Hi guys I got a lenovo flex 2 . recently i changed my operation system from windows 8.1 WMC to windows 7 ultimate SP1.I have downloaded and installed most of the necessary drivers including usb ,graphic card and etc.but since i changed the windows the touch screen doesn't work.what shoud i do for solving this?shall i download its driver from Lenovo website?i have searched lenovo website for touch screen driver but i couldn't find anything.what should i do?

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Since last NIGHT on bringing up MY laptoP FROM The sleep mode, tHE CAPS LOCK BUTtoN LED STayS ON CONTinuously. And tHE CAPS LOCK FEATure annoyINGLY tURNS ON AND OFF EVERY few seconds resultING INTo tyPING thATs unreadable!!! OCCASSIONALLY tHE tOUCHPAD ALSO SEEMS TO freezE BEfore coming back on by ITselF. THIS IS on flex 2-15 yOGA VERSION.  ANY tiPS AT all on fiXing thIS WILL BE A HUGE HELP!!! aND APOLOGIES FOR A BADLY writTen, ALMOST unreadbale mixed case post

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Hi, I recently purchased a refurb Lenovo Flex 3 1480 model and I am starting to see problems with the display that others have noted on here.  It sometimes flickers on and off and occassionally completely turns off and will not come back on without a restart.   So in troubleshooting this issue I have upgraded my BIOS to version DCN32WW from DCN28WW.  This was more difficult than it sounds because for some reason the PC identified the older DCN28WW as the newer firmware.  I had to override the setting in the BIOS to allow it to install the "older"firmware DCN32WW.  Made no sense. The latest thing I am trying to do is update the Intel VGA 520 display driver to the latest version published on 7/16/16 ver. 20.19.15.4454.  I downloaded the installer from the Flex 3 1480 section of the suppport site. When I try to install it, however, it tells me it is not compatible with my device.  I have tried uninstalling the driver and then installing the newest one and it still won't install.  The driver currently on my machine is 20.19.15.4364.  Can someone explain why I cannot get the newest display driver to install on my laptop?

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Does Lenovo test the drivers they release any more? I just updated the touchpad driver today and the two finger scrolling is locked to the same setting whether you pick Traditional or Standard in the setting menu. Latest Intel Graphics Driver Lenovo released causes Youtube video to freeze in Chrome and they still haven't released an update even though Intel already did. My X1 Carbon 3rd gen has screen flicker/freeze issue after waking up from sleep. I submitted a ticket a week ago and hear absolutely nothing. According to other member, even replacing motherboard doesn't fix it. I am really started to regret my purchase.

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Hi all,
 
i just purchased a new Lenovo Flex 2-15D Laptop for my Child.
 
I just started it an on the right side of the screen there are some points on the screen where the screen is brighter flickering. It looks as the screen is registering input touches, even if there are none.
 
In fact, working with the device is only possible if i'm switching thr touch device off in the Device manager in windows, otherwise the lapttop closes windows and is doing some other nonsense.
 
The same trouble comes up after upgrading on windows 10.
 
Is there anyone could help with tht issue, please?
 
Thank you very much indeed!
 
Best regards
 
Daniel
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

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Hello, I have had my Lenovo Flex 4-1470 laptop for about half a year now, have always taken careful precaution when carrying it, etc. Recently, Upon touching the touchscreen on the right side and bottom of the screen, I am experiencing these "ghost" or "phantom" touches where I touch that part of the screen and it presses on a random part of the screen. The middle and left sides of the screen do not seem to be affected, however, the top of the screen seems to refuse to calibrate to my finger correctly despite calibrating the screen many times. I have updated the touchscreen driver to find that I already have the best and newest version so that cannot be my issue. I have seen that this was a common issue on the Yoga 3-14, and that there was a firmware fix to this... So far the only "fix" I have seen to this issue is disabling the touchscreen altogether, but I bought this laptop specifically for the touchscreen capabilities. I have not physically damaged the laptop, so I am curious on why this is happening.  Is there a firmware fix or something to that extent or will I have to send the laptop to Lenovo and get it repaired? Any Help would be appreciated --Kaitlyn

Answer:Lenovo Flex 4-1470 Auto touch/Ghost touches issue

Hi there, Kaitlyn         -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Ghost touches on the screen are most of the time caused by a faulty digitizer (this is the touch screen panel that enables touchscreen functionality) or the Touch panel module (LED panel w/ Touch).
 
Can you try the following? 
 

Under theDevice Manager> Human Interface Devices, can you do a right click and disable on anything that says HID-compliant device (this is the driver that controls the touchscreen). 

 

When finished, reboot the system and observe if you still get the same issue.

 
Update us how it goes.
 
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

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I own a Lenovo W540 with Windows 10 on it and the default touchpad is absolutley terrible. I saw that it was possible to install a new touchpad from the W541 onto the W540. The new ones are much better, so I proceded to do that. This one to be exact. http://www.ebay.com/itm/272000239170?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AITSo i succesfully installed the new touchpad on my W540 within 5 minutes, and everything was working fine it seemed. I then tried to go into the mouse settings in control panel to adjust things, and there was no thinkpad tab for changing advanced mouse settings. I then uninstalled the ultranav drivers and reinstalled the newest ones, they installed without error. That didnt work. I tried near everything in the book to fix it. After hours of work and countless restarts I decided to do a new fresh install of Windows 10 and install the drivers. Surely that would work. Nope. Still no thinkpad tab in the mouse settings. Still no way to customise my new touchpad. Iv'e also tried putting this touchpad on a Windows 7 W540, and it doesnt work their either. So its not a Windows issue and is definetly some sort of issue with the touchpad.Anyone know what is causing this massive headache? I just want gestures and 2 finger scrolling and such. I am a technically competent user and can not figure this out.Any help is super appreciated.Thanks

Answer:Lenovo new touchpad issue

Since this is the touchpad from a newer model and not a W540 you should try installing the drivers for a machine that shipped with that touchpad such as the W541, W550s, T450s.etc.I actually did this modification to my T440s a while back and had to use the n10gx25w to get it to work properly under Windows. .exe]http://driverdl.lenovo.com.cn/think/download/driver/7448/UltraNav[n10gx25w].exe.  That said, I run Linux on my T440s so I've only very briefly tried the touchpad with Windows (8.1 Pro) so things may have changed.It's also worth noting that there are two different manufacturers of those Touchpads - ALPS and Synaptics. Mine is a Synaptics unit, hence using the Synaptics drivers however people with the ALPS version suggest that this driver works: http://support.lenovo.com/us/en/downloads/ds101970You may find that the installers will refuse to run due to the machine model not matching but you should be able to force it to install by doing "Update Drivers" in Device Manager.I wrote a blog post about this modification when I did it and there is a bunch of comments mentioning different drivers so it may be worth digging though them and seeing what you can get working: http://camerongray.me/2015/02/fitting-physical-trackpoint-buttons-to-a-lenovo-thinkpad-t440s/

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Hi,So my motherboard recently short circuited and I replaced it. Everything is currently functional, however the computer now thinks that I have an ALPS touchpad when I had a Synpatics touchpad before switching the motherboard (Is touchpad dependant on motherboard?). I really don't want to use this (No gestures, I can't even scroll, pan, or zoom with it, can't fix this in the settings either), is there anyway I can switch the drivers used. I tried uninstalling ALPS drivers and installing Synaptics with no success. Please Help!!!

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Hello!I bought a lenovo y50-70 last week and i am facing a probably issue. Either that, or i did not get used to the new touchpad.Anyway, touchpad works fine except the left touchpad button. I have to click like 5 or 6 times in order to do what i want (for example to open a file using the doube click function i have to click like 5 or 6 times cause its like i didn't clicked). At first i though i wasn't clicking at the right place, but i am being more carefull and i can confirm i am clicking at the right place.So, am i facing an hardware issue and i have to swich to another laptop, or not?

Answer:Lenovo Y50-70 touchpad issue

anynone?

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Hi, I have a laptop of lenovo  G5080 but i am very confused.its touchpad stop working properly i thought it is just as usuall after a restart it will be fine but after a restart the Synaptic software detects that continous movement on the touchpad but iam not using touch pad aim using a mouse i tried reinstalling driver but still facing the same problem the buttons are working but the touchpad is not working properly its like it takes severl seconds to respond but still moves a little i have the touch pad coverd with plastic sheet nothings goes in it was working perfectly but sufddenly the software is bugged here is the link of that error:https://youtu.be/XnU6j5X2-nwp.s:i was using mouse 

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Hi, I have a laptop of lenovo  G5080 but i am very confused.its touchpad stop working properly i thought it is just as usuall after a restart it will be fine but after a restart the Synaptic software detects that continous movement on the touchpad but iam not using touch pad aim using a mouse i tried reinstalling driver but still facing the same problem the buttons are working but the touchpad is not working properly its like it takes severl seconds to respond but still moves a little i have the touch pad coverd with plastic sheet nothings goes in it was working perfectly but sufddenly the software is bugged here is the link of that error:https://youtu.be/XnU6j5X2-nwp.s:i was using mouse 

Answer:Lenovo TouchPad Issue with G50-80

Hello Jim09Thanks for using the Lenovo forums.Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.(If the battery is internal, please just skip the remove/replace battery steps.)1. Turn the unit off2. Remove the battery and the Mains adapter3. Press and hold the front power button for 30 seconds4. Replace the battery and the Mains adapter5. Turn the unit on as normal
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Hi, I just bought this laptop about two weeks ago. I was working with it, I closed it so it turned on "standby" mode, and then when I reopened it the touchpad wasn't working anymore. I tried to reinstall the drivers both from the main folder on the pc and from the support site, but it still doesn't work. What could I do? It seems that the pc doesn't recognise the touchpad anymore because when I go in the ELAN properties of the touchpad the program doesn't see it. Help me please, thanks.

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Dear all, I own one Lenovo E430. By now he is running Windows7, fully patched and updated.My issue is related with ultra-high touching sensitivity of the TouchPad. The TouchPad can react even on cloth touch.This is problem for me, because I use TrackPoint, I don't have external keyboard and during high utilization extra unwanted clicks lead to unpredicted events. So, my question is how can I disable the Touchpoint. I've read several articles and there is no working solution for me. Thank for your help in advance ! 













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Answer:Lenovo E430 Touchpad issue

Hi, Tsoch
 
If you navigate to Control Panel and select Mouse, a window should appear. Within this window, one of the tabs at the top should say UltraNav, if you click on this tab, you should be able to uncheck the box next to Enable TouchPad, which will disable the TouchPad. Click Apply and then OK. The TouchPad should now be disabled. 
 
Best,
Adam





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Hello,this is my first post here.I'm having a lot of problems with my new laptop such as touchpad left and right click, you have to click it really hard or nothing happen even tho you hear the clicky sound. Another "issue" is that i bought this expensive pc and i don't even recive the max wifi speed of my internet connection. I have fiber 100/20m and i just have 46mb max with WiFi, 85 on LAN (that's the max speed). Sorry for my bad english. Thanks

Answer:Lenovo Y50-70 WI-FI "ISSUE" and touchpad problem

I have the Realtek RTL8723BE 

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Hi there, I recently bought a Lenovo 320 14-AST. I first installed Windows 7 then upgraded to Windows 10. I cannot get the touchpad to work. In Device Manager > Human Interface Devices there is "I2C HID Device" with a hardware ID of ACPI\ELAN060C. I have been to the Lenovo driver page and installed the Touchpad drivers from there but it still doesn't work. Can anyone help? Thanks.

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Hello, I am a new owner of a G570 notebook. Every time the laptop resumes either from hibernation or from restart the touchpad is enabled by default.Does anyone how to disable it by default?Keep in mind that I don't want to disable it permanently just at the startup of the operating system (Windows 7 Home Premium x64 English). By the way, I noticed that the cooling fan is working all the time as the laptop is on,is this normal?I had a previous LG notebook that did not function in that way.





LENOVO G570-20079INTEL CORE i3-2310M/4GB ram DDR3-1066MHz/HDD Toshiba 640GB MK6465GSX/VGA AMD Mobile Radeon HD 6370M/Atheros Wireless 9285/Atheros Ethernet Controller 8152/

Answer:Lenovo G570 touchpad issue

http://forum.lenovo.com/t5/Lenovo-3000-and-Value-line/How-to-disable-the-touchpad-on-my-Lenovo-Ideap...about fan issue, make sure you have the latest bios and/or power management.http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_list.aspx?CategoryID=130485

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the touch pad on my laptop keeps becoming un responsive after an undetermined amount of time, making the laptop unusable a restart usually fixes the issue temporarily but then the same thing happens again, sometimes it only registers an input on the far right (the scroll area).  I have tried uninstalling the synaptics driver are reinstalling from the lenovo website and tried using a generic driver from the synaptics website, none of these have fixed the issue, i have had the laptop for about 2 months so its still under waranty, i notice that others are reporting very similar errors, if it cant be fixed surely the decent thing for lenovo to do is refund as its obviously a common error, other than that my laptop works fine but if you cant control the mouse it makes it a mute point, I am very disatisfied because this laptop is less than 2 months old i dont expect this sort of crap from a brand new laptop that i paid £400 for!!

Answer:lenovo z575 touchpad issue

@rephunter,Try doing a One Key Recovery and restore the laptop to a factory state, if problem persist despite factory restore then contact support to get the hardware checked.

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I just got the laptop on 9/20/17 and I quickly noticed the touchpad has delay response on google chrome browser and other apps. When i try to copy/paste the words on the browser it has 2-3 sec delayed to highlight and when scrolling and moving the pad it is frozen for a second. I did update the firmware and raised sensitivity but nothing works. anyone knows what the problem is before i exchange this laptop?

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Lenovo G Series laptops G50-70 Laptop (Lenovo) I had purchased my Laptop late December 2014 and received it in January 2015. I have two issues: 1) The battery: In (3) three separate occasions, the battery has shown ample amount of battery remaining (>1 hour). However, after a short time, the battery just fails and falls to 6% and within a few seconds shuts down. I believe the battery is defective.  2) The Touchpad: The touchpad left click, right click and double tap does not work intermittently. The touchpad is still able to move and the FN + F6 (disable touchpad) does work. I have re-installed the drivers as per link and the issue still exists. http://support.lenovo.com/ca/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-70-noteboo...  The Lenovo website is not very intuitive and it's hard to find someone to email my product information and get real support - rather than relying on the forums. Thanks.

Answer:Lenovo G50-70 Battery and Touchpad Issue

Good day and welcome to the community.
 
To clarify, this is a peer-2-peer support community. To obtain dedicated Lenovo support, please contact them directly at the phone number below. Hardware support is available to you 24/7.
 
Hope this helps a bit.
Regards.
 
CanadaIDEA-branded and B, C, E, G, H, K, N, Q, V, Y Series Products
English 1-877-4-Lenovo, (1-877-453-6686)
24 hours/day 7 days/week
Software Premium Support - Windows & Android Operating Systems
English 1-855-271-3879
8AM-11PM Eastern, daily

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My left and right click doesnt work properly. Its random works after multiple attempts and its frustrating. Its been 4 months since I bought my laptop and noticed this only few weeks ago. Tried re installing drivers and updating Bios, still no luck. Anyone facing the same problem or anyone with a solution please reply.

Answer:Lenovo Y 40 70 Touchpad click issue

Hi bb007,
 
I'm sorry to hear that...
 
This seems to me like a Hardware Concern.
 
Try going for a generic touchpad driver and see if he issue is still the same.
Open Device Manager and Open the Mice and other pointing device.
    Uninstall the Devices under it and make sure to place a check mark on the Delete driver software prompt.
Restart the computer and check the issue if still the same.
 
If still the same then I Guess you will need to call Lenovo Technical Support for Hardware assistance.
 
Regards
Solid Cruver
 





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Hello there, I've bought this laptop ( Lenovo IdeaPad 300 ) about 2 or 3 months ago and I've had the same issue all the time. First, I met the PalmTracking [Elan] Issue which is configuring PalmTracking through Elan or Windows doesn't work until I have found a fix which is to uninstall the Elan Driver untill they update it but it lead to another issue which is it gets automatically reinstalled after a restart, so I need a fix that won't need me to do it repetitvely. And then my trackpad suddenly just started moving so fast and randomly clicked about 50 or 100 Clicks per second ( not the real, approx with my vision ) everytime I just touch the TouchPad. I don't know what caused this issue. Note: I bought a mouse so I can use the laptop in a better way and in playing games, but I still use the trackpad.Thanks for your time.   

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