Computer Support Forum

Dell Inspiron 15 7537 won't turn on

Question: Dell Inspiron 15 7537 won't turn on

I am a bit of a tech head, and urged my wife to wait until the "good" touch screen haswell laptops came out. I even wrote some glowing reviews of Dell's inspiron 15 7537 after I received it ([View:www.amazon.com/.../ref=cm_cr_pr_viewpnt])

Unfortunately, just a few weeks out of warranty, the trusty laptop has stopped powering up.
The symptoms: laptop will not power up. Things I have tried:

Making sure the power cable was plugged in (LED is on the power ring on the plug itself)
Making sure the PC recognizes the power cable and the power adapter isn't loose (power ring brightens when plugged in)
Trying different outlets, including several direct to wall outlets
Removing battery and trying to power up with just power cable
Removing battery and AC adapter, holding power for 3+ minutes to "clear static charge" as recommended by some self-help websites
Doing above and then plugging power cable in
One ram chip at a time
No ram

Unfortunately nothing works. Fans don't turn on, lights don't turn on, display doesn't turn on, no noises or beeps. Other than the power ring on the plug getting brighter when I plug it in, there is no indication that the device is receiving any power.
I'm pretty bummed and hope there is a solution and/or that Dell can help make things right. The build quality of the device is so high and my wife has been very satisfied and I hope that she can get more than a year of use out of the device.
Many thanks,
Luke from London

Relevance 100%
Preferred Solution: Dell Inspiron 15 7537 won't turn on

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Dell Inspiron 15 7537 won't turn on

I have had the same problem. This computer has been horrible for this. I have replaced the motherboard and sent it out to depot for repair. It still does this. I have to remove the back cover and pull the battery then put the battery back in and then it will work for a while then I will have to do it again. I have been very disappointed with this laptop. We use Dells at work and I have never had this problem until this computer. I have been disappointed in Dell helping me with the issue. They tell me that nothing is wrong with the computer but It has been a pain with this issue.
Thanks,
Ron

8 more replies
Relevance 87.33%

Hey there!
So, I know the standard answer is remove the battery and such, but bare with me here.
My Dell Inspiron 15-7537 has had a broken hinge (left side) for .. I don't know, a long time. I finally decided to replace it. I had to order an entire new back cover for the laptop as the hinges are fused into it, or at least the female threading for the hinges is.
I began dismantling my 7537 and found out I had to take a bit more apart than I had thought, I had to take off the bottom case and unhook a couple wires to switch over. It didn't turn out to be too complicated, just more than I had anticipated. While putting it all back together, I routed the wires where I could best remember them being. Don't worry, I plugged everything into the correct spot, I just didn't know the exact location of where every single wire was supposed to lay. I tried my best, but there were a couple wires that didn't seem to lay quite right seeing as that I couldn't get the hinge cover to click all the way into place.
Nonetheless, I used it for a couple days until I had a day off from work and then decided to take it back apart and re-route the wires so it all closed up properly. This is where it all went wrong. Ha.
Keep in mind, to do the work thus far, I had to disconnect a few things that I'll list out to help you understand exactly what might have happened. I had to disconnect the battery, hard drive, wifi card, 2 wires (one black, one white) that were attached to the ... Read more

More replies
Relevance 84.87%

Since a few weeks ago, my microphone has only been working when tilting the screen forward. I saw a previous discussion (http://answers.microsoft.com/en-us/windows/forum/windows_vista-pictures/microphone-not-working-that-in-installed-in-my/f4e6d450-8bee-4981-9afc-9f5b86a633f0?auth=1 ) where people have reported similar problems. Although my laptop was still under warranty when I reported the problem to Dell, they proceeded to sending me an onsite technician with a repair microphone part who said that he could not replace just the microphone because I had a touchscreen (you would think Dell would have checked to send the right part), then a refurbished new screen that did not work at all on my computer, and then refused to solve the problem by arguing that my system was no longer under warranty (which it was not by the time they finally sent the non working screen and I called back to ask for another one to be sent—it was all problems from their side). Wondering if anyone has had a similar problem and if they were able to fix it themselves, as now my microphone is not working at all, not even when I tilt the screen.

I have also noticed the same problem for the touch screen. It only works when the screen is tilted forward, and I am afraid that, like the microphone, it will reach a point of no return. It seems to me that there is some faulty wiring from the screen components into the base. Any help would be much appreciated!

More replies
Relevance 84.05%

Hello, is there any possibility to add SSD to this laptop while keeping the original HDD?
I think the way to do this is to remove DVD drive, just don't know if this is possible in this laptop.

More replies
Relevance 84.05%
Question: Dell Inspiron 7537

I've had this laptop for 2 years and nothing out of the ordinary has happened. Just recently, however, 2 weeks ago, I've noticed the screen wobbling whenever I opened the lid. I've been taking care of this laptop just fine so seeing this raised concerns. I went on using it until just yesterday when it cracked. I flipped open the lid like usual only to hear a loud cracking noise. I immediately checked the rear back only to discover that the hinge on the left side had broke. The screen is also separated from the display, causing a wide gap in between. I have to carefully open the lid of the laptop just to refrain from separating the screen even more. I've googled just to find out this happened to numerous people too. To think that Dell even needed to include a "Hinge Policy" post says enough about this issue. I'm looking for it to be resolved as soon as possible. I've paid $500 for this. This is ridiculous. I'd like to speak with a representative, please contact me.

Answer:Dell Inspiron 7537

Hi chrlms,Thanks for posting.You are correct, hinges are considered normal wear and tear items, much like the wiper blades on your car.  After two years, they will show signs of wear.  Just think how many times per day you open and close the lid on your computer. The hinges can not be replaced under warranty, however if you would like our technicians to repair your computer, you may send it to the depot for an estimate of the cost and time to repair.  You may also wish to try this yourself or have a local computer repair shop do it for you.  Here is some information you may find helpful:  http://dell.to/2p8mTTLhttp://dell.to/2p8iaBs

1 more replies
Relevance 83.23%

I've just done a clean install of W10 on my Dell Inspiron 7537 laptop. I turned off the laptop last night when the battery was about half discharged.

I tried turning on the laptop today after it had been off 18 hours and it was completely dead - there was no response to the power on button and no charging light despite the charger outputting the correct voltage.

I read online about removing the battery so I did this. I removed the battery, pressed the power button for 60s then plugged in the power lead and hey presto the laptop started! I then put the battery back in and started W10 fine. The battery showed 56% charge so the battery wasn't flat.

I'm mystified why this happened - does anyone have an explanation? I can only think there was a poor battery connection which prevented the laptop starting and removing and replacing the battery cured this.

Answer:Dell Inspiron 7537 Won't Power On?

Does anyone know why my laptop would refuse to power on in post 1? Could it be caused by a software problem connected with the sleep state or simply a case of a poor battery connection?

1 more replies
Relevance 83.23%

From few days while I was working I noticed the laptop screen goes black suddenly. Once I press the power button it goes to sleep and when I press the power button back it comes up fine. Bit from today when I am switching on the laptop, it boots fine but the screen does not work at all. I tried to remove ac power, removed the battery and then put everything back but the screen does not come live. Please somebody help me

More replies
Relevance 83.23%

I have been using this laptop without any issues. Yesteday I used the laptop and then properly shut it down. When I came back to use it, I could not power it on
Though when I plugged in the power cord, the front battery status light works, but when I press the power button it does not  start the laptop.
I have tried to remove the battery and unplug the the power cord, pressed the power button for over 2 minutes, then pluggedin the power cord again but didn't work. Please help if you know of a solution that might work

Answer:Dell Inspiron 7537 not switching on

Hi IBRAHIMKITS,
Were there any bluescreens / system crashes? Was the system overheating? Do you see the power led come on for a second or two when you press the power button? Do you have another power adapter that you could test with? Does the light on the power adapter stay on and stable when connected to the system? Do you see any other leds come on?
Download the service manual - http://dell.to/1Vpgdgo- and reseat the memory modules / HDD and check if it powers on.
If the power come on and there is no display, then try fn + power button to turn on the system to run diags - the exact # of beeps would help isolate the source of the issue.
If the system is under warranty, write me a private conversation with the service tag and your contact details(Name and Email). If there is no warranty, If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Let us know if you have any other queries.

1 more replies
Relevance 83.23%

I've just done a clean install of W10 on my Dell Inspiron 7537 laptop. I turned off the laptop last night when the battery was about half discharged.

I tried turning on the laptop today after it had been off 18 hours and it was completely dead - there was no response to the power on button and no charging light despite the charger outputting the correct voltage.

I read online about removing the battery so I did this. I removed the battery, pressed the power button for 60s then plugged in the power lead and hey presto the laptop started! I then put the battery back in and started W10 fine. The battery showed 56% charge so the battery wasn't flat.

I'm mystified why this happened - does anyone have an explanation? I can only think there was a poor battery connection which prevented the laptop starting and removing and replacing the battery cured this.

Answer:Dell Inspiron 7537 Won't Power On?

Does anyone know why my laptop would refuse to power on in post 1? Could it be caused by a software problem connected with the sleep state or simply a case of a poor battery connection?

0 more replies
Relevance 82.41%

Estimados, Estoy interesado en encender mi laptop mediante wake on LAN. Me gustaría saber si mi modelo Inspiron 15 7537 puede configurarse para esto. En la BIOS no encuentro la opción de activar wake on LAN. De antemano muchísimas gracias

More replies
Relevance 82.41%

I have recently updated drivers from dell official site, since then my laptop is not shutting down properly.After shutting down, to turn on laptop i have to press button for 10 seconds(to force restart). Same way to recover from SLEEP mode i have to force restart laptop. I have 4 Dell Inspiron 7537 model laptops, and in all i am facing off same issue of shutdown. I have also checked on dell forum there are so many people, that are facing same issue. It would be great help, if you can suggest any solution.

Thanks.
 

Answer:DELL INSPIRON 7537 not shutting down properly...

Howdy and welcome. What is the OS?
 

1 more replies
Relevance 82.41%

Hi I've been having this random issue which I I'm not sure where it originates from.I own a Dell Inspiron  7537 .Recently it started freezing when left inactive, and rarely while in use.I also noticed it freezes and if left alone turns itself off after activating Dell SupportAssist.Based on a previous post I tried opening LogGrabber.exe , but the same thing happened.I ran diagnostics and so forth (safe boot and windows) everything should be fine.There is also a catch. After the freeze (and then me force shutting it down through the button) the clock goes 1 hour forward, sometimes 2 hours.At the start of all of this I thought the clock messes up and puts itself 1 hour forward, but when unsuccessful mases my system freeze.Any ideas?

More replies
Relevance 82.41%

Hi,

I was normally closing my laptop lid but the right hinge part was separated from the back panel and i can see that the screw which was fitted with the hinge to the back panel was came off and it was broken. I have highlighted this in my attachments.
I was immediately rushed to the dell authorized service center but the guy was saying that the entire lid which comes as a single unit( includes entire display, hinge and everything) to be replaced. I was not so convinced because the problem is only with the back panel (white one) because the screw was separated from the plastic part. 
I called the customer care but they are very rude and was not giving proper answer. They said whatever the support guys at the authorized service center says is to be done and they are asking me to know which part to be replaced!!
That is strange. Can anyone please help me whether is it really required to replace entire lid or just the upper panel?

Thank you.

Answer:dell inspiron 15 7537 LCD Panel broken

Hi 
Is it a touchscreen or a non - touchscreen. 
If its a touchscreen then the entire LCD needs to be replaced. If its non-touchscreen then only the panel is required.
Regards

7 more replies
Relevance 82.41%

Today morning I was about to turn on the laptop, so I was opening the lid, I heard a minor cracking sound. I checked the rear side - the right hinge made the sound and a gap can be seen between bottom plastic base and upper metal body (palm rest) near the right hinge.Here is the image of it.
Also check the left side, to differentiate.

I think it's starting to show the initial signs of hinge issue.I talked with dell tech. After looking at this pictures they are saying the laptop is 2yr old, it's normal wear and tear and they are not going to cover under warranty (I have warranty with accidental coverage).Does it say that after 2 yr of use the hinge is going to break. How on earth it can be a normal wear and tear. Even a layman who uses laptop can understand it's something not usual. And another thing I handle the laptop with utmost care, I always try not to open/close the lid frequently - may be twice or thrice a week. So it's definitely not normal wear & tear.After reading these discussionshttp://en.community.dell.com/support-forums/laptop/f/3518/p/19652040/20900898?rfsh=1460821206847
https://www.ifixit.com/Answers/View/245572/Trouble+replacing+Dell+Inspiron+15+7537+display+hingethere is no doubt that it's manufacturing defect and result of using poor standard material, in spite of the fact the price dell took was premium for this laptop.It was 81000 INR in Feb 2014, i.e, around 1310 USD.I think dell must be dragged to court for such ma... Read more

Answer:Dell Inspiron 7537 - Hinge issue

Well, after little long conversation with dell support, they agreed to fix the issue.The support tech send all the required parts for hinge related issue.The visiting tech opened the laptop and it was the screw base molds in the palm rest assembly which were broken.Initially I was little stunned to see inside the aluminium shell it's all black "cheap" plastic. Pathetic.If this material cannot sustain careful handling, like I do, how it can sustain normal [email protected]: I don't understand why dell keep using inferior design for critical mount points, like in my case, the screw bases for hinge and bottom base holding screw points. We are paying premium price, we expect premium material in return.

1 more replies
Relevance 82.41%

There is more than one Graphics Driver (three for Intel integrated and two for NVIDIA dedicated) listed for my service tag on the Dell support page. 
Which one do I install?  The latest?  All of them?  If all of them, what order (oldest to newest)?
I assume I need to uninstall the one that Windows 10 automatically installed? 
This is confusing at best.

Answer:Graphics Drivers for Dell Inspiron 15 7537

mysqueakycat,
At the Dell Drivers Downloads page for your computer is an option that reads:
Enter your Service Tag or Express Service Code to view your original configuration. Or detect your product to view both configurations.
Once you add your tag or choose to analyze your computer you will be presented with the hardware information for your computer. You can then install the correct drivers.
Inspiron 7537 Drivers, Downloads and Manuals
 

2 more replies
Relevance 82.41%

Hi, my Dell Inspiron 15 7537 had to ahve a hard drive replacement and it seems that whenever I try to start it up now it will just say No boot device found please press any key to restart and when I do I spam f2 thinking it will take me to the bios menu but it seems to just run me in circles. it wont load setup or boot menu yet when I plugged in the charger it seemed to setup a new menu which let me know I should plug in a 90W charging cable and to press f2 to go to setup but when I restarted I accidentally pressed f3 which stopped the message from showing and now I am back to the infinite loop of not being able to enter setup. Any ideas? Also, the thing is when I hold down the power button it loops from going on and off. Also the hard drive is totally empty. I bought it brand new so there is nothing on it. The old one's inner disc stopped spinning when I dropped the laptop because a strap on my bag gave our. Overall the rest of the laptop works as It should of my knowing.

More replies
Relevance 82.41%

Hi 
Recently my dell inspiron 7537 is having problems opening properly. I am not sure if it is the way I carry it in my back back (college student) but I always use a case with it and make sure to be gentle setting my backpack down, etc. I have had this computer since 2014 and never had any problems, I love it!. But recently when I try to open the laptop for use the right side makes a popping noise at the crease and the bottom right of the screen (not the touch screen portion but where it is black at the corner) is popping off. I can see the lights behind it. I am able to press on the screen to get it to pop back in place but even when it is in place and I test it by opening and closing it the same popping noise happens and the portion of the screen is raised again. 
Is this a problem I live with now? Any solutions? I bought my computer at costco but I can't remember if I had a warranty or if it even lasted this long. Any suggestions?
Also the actual computer functions just fine, no problems booting up or anything.

More replies
Relevance 82.41%

I have a Dell laptop inspiron 7537 15 normally used with windows 8 until the hard disk is spoiling you remove the hard drive review board completely removing the BIOS battery and doing housekeeping but I went to turn message :
This computer has been disabled using intel (r ) anti -theft technology due to : platform attack detected
Let me enter or the BIOS asks me server recovery password or token but never use mcafee nor anything like that was activated before the cleaning work diskless pc to enter the BIOS but now nothing . (sorry mi inglish is bad u.u)

Answer:HELP anti theft dell inspiron 15 7537

Hi ozvpipo It seems that you'll have to contact the technical support in order to get the laptop unlocked (via a master password, or unique password for that specific laptop). You'll most likely need a receipt as a proof of purchase. For more information, you can read McAfee FAQ here:http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101587

2 more replies
Relevance 82.41%

Hello,
project/second screen is not working on my laptop (Win + P).
Devices:-Dell Inspiron 7537(i5-4200u)
-NVIDIA GT750m

I was testing on different version of Windows (8.1 and 10) and also on different drivers of graphics cards.(INTEL and NVIDIA)
On the same laptop I got linux and there second screen is working.

Any sugestions?

Pozdrawiam

More replies
Relevance 82.41%

Hi everyone,
Hoping someone can help me here. I have a Dell Inspiron 15 7537 with a weird hardware fault. The hinge on this laptop had split the video cable which has been replaced, at the same time I also replaced the LED display, the screen now works fine with one issue in that the screen will go completely black/dim/no backlight if the brightness is set to anything less than 100%. This happens in the BIOS, Diagnostic screen, and OS. My question is, does anyone know why this would be happening? 
Thanks in advance!

More replies
Relevance 81.18%

Dear Sir,
I have upgrade my laptop to Windows 10 its running smooth after a USB install  I have all the necessary system drivers installed and everything is running perfectly, but the issue is wifi not working and still on airplane mode wifi buttons fn and every thing i check but wifi not working and still no response from pressing wifi button and the second issue is the battery when its plug the power it charging but when i open my laptop next  day its totally drain and no power on if untill i plug the charger to on it.
Kindly help out me regarding the above issues.
Thanks

More replies
Relevance 81.18%

Hi dear,

I had Dell Core i7 Inspiron 15 7000 7537 for last 2 years and it was working perfectly fine. Recently about a month ago I upgraded my windows from 8.1 to 10 and it was working fine. Since yesterday it went into an error and got stuck on blue screen of death. When i restarted it started showing me blank blue screen so I have to restart multiple times and some times it was taking me to windows but most of the times was getting stuck on blue blank screen.
So I thought may be a restore will work but when i tried restoring to previous windows now when it starts it gets stuck on Dell bootup screen and keeps on saying Welcome and loading image and then restarts and keeps on getting restart for ever.
I have checked System Assessment and it shows no errors found. I tried to boot from USB but no luck and still stuck on restarting.
Now I believe my previous windows has been removed and i can't install other windows at all.
Please help me.

More replies
Relevance 81.18%

I have a huge problem. (Sorry for my english) The day befoe yesterday I had a Dell Update shown up on my taskbar, I approved it, it ran, and after that I could not turn my laptop on.
When I try to start it shows me the dell boot screen and it freezes at the login screen OR at desktop OR already at a blank screen before login.
I tried everything, I cannot get to the recovery screen, because somehow Windows thinks that it will boot, and doesn't offer me the recovery option. I didn't made a recovery disk, I have no optical drive, and I had no spare USB drives when I bought the laptop, after that I have forgotten.
I tried to make a bootable Windows 8.1 installation kit on USB, I manage to start it in UEFI mode, System restore cannot succeed, because it cannot access the Windows installation. Auto repair will also not work.
In command prompt I tried to rebuild the boot record, it cannot find any Windows installation (Total identified Windows installations: 0)
I tried to remove C:\Boot\bcd after a tutorial, it says, Path not found - C:\Boot
"bcdboot c:\windows (file:///c:/windows) /s c:" will also not work, it just doesn't recognize the command.
I started a bootable USB with partitioning software. It finds all my drives and all my volumes. OS partition seems to be all right. I wanted to rebuild MBR with the partitioning software, but it can rebuild only MBR and no GPT. At this point I am not sure if I may do it, i want to keep the bootloader in GPT.
I would be able to save some dat... Read more

Answer:Windows 8.1 freeze on startup - Dell Inspiron 15 (7537)

Do you recall what the Dell Update was?
Have you changed settings in the BIOS previously.
Some systems will refuse to boot if Secure Boot is changed from on to off or from off to on.  This may happen if you updated the UEFI and reset the Secure Boot to default.
This doesn't sound like the problem that I described (the boot stops earlier), but I bring it up in hope that it might cause you to remember something.
 
If you can't run Automatic Repair and can't boot into Windows, your options are limited.
Are you able to access the menu to do a Refresh of the system?
 
Are you able to see the files in the partition that Windows is installed on?
If so, it's advisable to back these up immediately (at least the Users folder) in order to save your data.

5 more replies
Relevance 81.18%

Hi,

I have a new laptop dell inspiron 15 7000 7537 and I facing a problem with Windows 8.1, I think the OS is corrupted and I am unable to do any thing.

How can I make a factory restore?, the laptop doesn't have discs.

Regards,

Oscar.

Answer:Dell inspiron 15 7000 7537 factory restore

Hi Oscar,
Can I know the exact error message that you are receiving. Or in case you want to restore the system to the factory state please follow the instructions below.
If the system is booting to windows please follow the first set of instructions or else you can follow the second set of Instructions.
If the computer is booting to windows please follow these instructions.

Swipe your mouse on the top right and to bring up the charms bar.
Click on Settings.
And then click on change PC settings
Click on General and then scroll down to “Remove Everything and Reinstall Windows”
Click on Get started. In the Reset you PC screen click next and follow the instructions.

 
If the system is not booting to windows please follow these Instructions.

Switch on the system and then switch off the system 3-4 times and then it will take you to the “Advanced boot options”
In choose an option screen click on Troubleshoot and then click on Rest. This will restore the system to the Factory state.

4 more replies
Relevance 81.18%

Ever since I loaded W 10, this Dell laptop has been very disappointing. Won't sync with my contacts list on my iPhone. Won't go to "sleep" mode and reactivate correctly - have to fully power down and up (regardless of power settings), half the time won't add excel spreadsheet changes to the C:\file, only to the file on the desktop, won't recognize the 5 GB band in a dual band wi-fi router, etc., etc.   I give up.  Buying the Apple soon.

Answer:Giving up on Dell Inspiron 7537 with W 10 - buying an Apple Mac Pro Air

Did you use the updated windows 10 drivers and update your BIOS?  Those can be found here.  

1 more replies
Relevance 81.18%

My Dell Inspiron 15 7537 laptop hasn't been offered the update to the Creator's Update via Windows Update yet and it doesn't appear on Dell's upgrade list. Has anyone updated their Inspiron 7537 to the Creator's Update via the Media Creation Tool or ISO file and did you have any problems?

More replies
Relevance 81.18%

hi guys wish you all a great new year.

im facing a very annoying issue with my laptop, some keys are not working, the left **** and the windows key I just don't know whats happening.

can someone please help mw with that.

thanks in advance.
 

More replies
Relevance 81.18%

Dear Sir,
I have upgrade my laptop to Windows 10 its running smooth after a USB install  I have all the necessary system drivers installed and everything is running perfectly, but the issue is wifi not working and still on airplane mode wifi buttons fn and every thing i check but wifi not working and still no response from pressing wifi button and the second issue is the battery when its plug the power it charging but when i open my laptop next  day its totally drain and no power on if untill i plug the charger to on it.
Kindly help out me regarding the above issues.
Thanks

More replies
Relevance 80.36%

From last month my laptop has started to beep when I hit on the body of the laptop. When I hit near the hard disk area it sounds easily even with lighter stroke. When I press the key little fast then also it start to beep.
What can I do to fix this problem?

More replies
Relevance 80.36%

Hello.
I had an issue when 16GB (2x8GB)memory installed:

High load tasks may cause BSOD.
Without high load tasks, the picture on screen (whole picture or random squares) is occasionally jolting, such joilting periodicaly repeats again and again, and finally the computer is hang with “broken” jolting picture on screen.

Memtest hangs when both of 2x8Gb installed. When testing one by one there is no any problems or errors.
May this issue be caused by some kind of problems with motherboard? Or may be there is some way for some deeper diagnosis for understanding reasons for such issue?
Laptop: DELL inspiron 7537

CPU: Intel Core i5-4200U
Motherboard: DELL 0T3T8M
BIOS version: A14 (latest)
OS: Windows 7x64

Memory: 2x8GB Patriot Viper (PV316G160LC9SK)

Memory Speed: 1600 MHZ
DRAM Memory Technology: DDR3
DRAM Memory Timings: 9-9-9-24
Memory Type: Non-ECC Unbuffered
Voltage: 1.35V
Memory Configuration: SODIMM

More replies
Relevance 80.36%

Machine approaching three years old and not continually used. A couple of weeks ago, it started missing characters when typing or it will type two characters and then highlight them so when you type again the first two characters are gone. Does this on both the on screen and laptop keyboard. Tried an external keyboard and it too acted the same way.
Here's what I've done - run diagnostics (no issues), downloaded and installed most recent BIOS, chipset, video and all other drivers. Have also in Device Manager deleted keyboards and rebooted with no change. All Windows 10 updates are installed.
Most of the time I have it plugged in and charge set to only charge when battery is approaching low.
Have not removed the battery and keeping it as a last option.
Any ideas?

More replies
Relevance 80.36%

Hi Dell fans,  just hoping for a bit of direction with this issue:
I have an inspiron 7535 laptop that has started powering off after about 30 minutes of use.  no warning, no graceful shutdown, just straight to power-off.  I've cleaned and serviced it, the normal dell heatsink paste was dry as a nuns hip flask, so that's been renewed and and it's cooling just fine, but i dont think that is the problem.  Mainly because you can turn it straight back on and continue working for another period of time without any need for a cool-down.

My gut instinct is saying BIOS issues.  It's currently at versions A05 31/Oct/2013 and the latest from the support is A13 Release date 15 Jun 2015 (Last Updated 02 Aug 2015) however i cannot get this to install.
If I install within windows (10 x64)  it runs the extractor and flashed up a command window too fast to read the error. and I cannot find any logs it might create.  the command line options dont do anything.  every version does the same thing back to A06.  I seem to see something about intel in the message but cannot really read it in full.
i've also tried booting off a freedos disk and trying all versions too.  this extracts okay and gives error 8743: unknown or unsupported platform, cannot locate hardware platform identification this program cannot be run on the current plaform BIOS version too old please use the latest BIOS to flash.
Any ideas? either on the random pow... Read more

More replies
Relevance 80.36%

I will try again with posting this. I dont see anything against terms or rules in my post. I would like some advice and opinions on this issue and if my grievance is reasonable?
I purchased this laptop in early December 2014. I would like to add that this laptop cost me close to £1000 when purchased. Purchase was direct from Dell.
2 days ago, the laptop developed a fault where it would not longer accept any charge from the charger.
No notifications or messages on the laptop informing me of any faults with battery or charger.
I use this laptop for work and i am self employed- this is a very important tool for me and my business will come to a halt without it.
I contacted customer support and through diagnosis they inform me that the motherboard needs replacing. The charger when plugged in, has the green light come on but when plugged into the laptop the green light on the charger flickers and turns off. I am told the motherboard is sending a current back and causing the fault, preventing the laptop from charging.
Dell are asking me for £600-700 which is nearly the cost of the laptop new. An engineer will come out and replace the board.
This is completely and wholly unacceptable. The laptop is just over 2 years this month- It is a £1000 machine and was a high spec, premium multimedia laptop from the 7000 series which is supposed to built and made to a high level.
This is not an entry level budget laptop. I would expect a battery or charger to fail after this p... Read more

Answer:Dell Inspiron 7537 no longer charging- motherboard failure

It could easily be just the DC jack
www.parts-people.com/index.php
If it's not that, then the mainboard needs to be replaced as you've been told.

1 more replies
Relevance 79.54%

Yesterday my dell computer would not come on. When I hit the power button the keyboard would light up but the screen would not start. The computer was completely charged and the power cord works with no problems. It does not have a battery pack so I let the battery completely drain overnight. When I tried to turn the computer on again after 3 attempts of holding down the power button it finally rebooted. While my computer is working now I am concerned that this may happen again and that next time my computer will not start at all. Any suggestions or recommendations as to what could have caused this problem and how to prevent it from happening again. I completely love my touchscreen dell and would hate for it not to work!

Answer:Laptop (dell inspiron 15-7000 series-7537) wont start

It could have simply been a program or utility hanging the system.  Holding down the power button for a couple minutes should have fully shut down the system allowing you to boot, but baring that, you either have to remove the battery or wait until it is fully discharged.
I do suggest running diagnostics just to make sure that this isn't and indicator of possible hardware failure.
Please check here for more information on how to run diagnostics.  Please let me know what you find out.  
 
TB 

3 more replies
Relevance 79.54%

At first I thought I had fixed this computer by disabling several application from starting up. I also removed redundent virus protection such as McAffee, Avast and Malwarebytes and only using Windows Defender.

I also went to the Dell website and updated drivers such as intel ME interface and the bios.

It seemed to run better after doing the above but then today it started having freezing issues.

Running the Chrome web browser (multi tabs) along with Microsoft Office it has freezed up twice in less than 30 minutes. Task Manager does not respond, once the mouse cursor was movable. Keyboard caps lock button works but nothing else. Only option is to force it to power off then power back on.

Looking forward to some help,

Paul

JODIECONSULTING-Tue_01_02_2018_120833_46.zip

More replies
Relevance 79.54%

I get moving white dots/lines through the Dell splash screen when the laptop starts up. 
I still have a few months left of warranty left on my inspiron 7537. Does anyone have an idea of what the issue might be? I only get it on startup and have no other graphical issues once I start up windows.

Answer:Flickering lines through Dell splash screen on startup Inspiron 7537

Do you see it when running the LCD BIST (Built-In Self Test) ? If the issue is not seen when running the LCD BIST, then the fault is not with the LCD panel or its cabling.

1 more replies
Relevance 78.72%

Hi. I'm planning to buy a new sdhc card, but will the internal card reader support uhs 1-3?
I haven't been able to find the proper information about the card reader(It seems to be a realtek RTS5227/RTL8411B).
Regards
Klerte

More replies
Relevance 77.9%

Hey everyone, I recently purchased an ADATA Ultimate SU800 256GB SSD and installed it in my Inspiron 7537. However, when I leave the computer on for extended periods of time the computer will crash and bluescreen, reboot, and the BIOS says there is no boot disk to be found. The strange thing is, the computer will boot back up with no issues after the power is turned completely off. 
At first, I thought this might be an issue with the drive itself, but I've tried multiple disk utilities (including CrystalDisk and the native disk utility in Windows) and they've all reported that the SSD is functioning. 
I've installed all the latest drivers from the dell support page, I've flashed the latest BIOS version, I've installed the most current version of windows 10 and verified the installation files. I can't seem to think of any reason for this to be happening other than the laptop is either broken or incompatible, both of which seem highly unlikely considering it was working fine before I instlalled the drive, and it is a newer machine and shouldn't be incompatible with a SATA drive. 
Another thing to note is, connecting the old HDD through USB via an external casing causes the issue to happen much faster, and sometimes will yield the windows recovery menu (suggesting it was trying to boot from the HDD)
Any ideas would be greatly appreciated! I've tried everything but I'm stumped. 

More replies
Relevance 77.9%

Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop

More replies
Relevance 77.9%

I just a bought a new laptop yesterday, DELL Inspiron 15 7000 Series Model 7537, with windows 8 installed, I checked the laptop and surfed the internet a bit, I checked the windows 8.1 in store and it showed me that I have to update my windows first in order to download this 8.1 update, i decided to update the windows.
When i started the windows update, it showed me there were 112 updates there, i clicked on download the updates, but none of them seemed to work, however I searched around and found that I must turn off the metered connections limit download. However, the updates seemed to download and after downloading around 70 updates i decided to restart my laptop.
My laptop restarted with a dell logo, and right after that a blank screen, and after a while a cursor.
I have been restarting my laptop since yesterday and to no aid, a blank screen is showed and nothing else happens. I tried to enter BIOS setup to boot from the other D drive recovery, but I am unable to enter the BIOS setup.
I try to press F8, F12, F2, F10, to enter BIOS or atleast start the automatic windows recovery, but nothing seems to be working.
I spent a lot of my hard earned money to buy a new laptop with a new windows, and this is really frustrating, any help would be highly appreciated.

Regards.

Answer:Dell Inspiron 15 7000 Series (7537) Blank screen, windows 8 not booting, no BIOS?

I am having the same problem and bought the computer in Feb 14.  Got the "you can purchase a software support since your warranty is up after 90 days" from tech support, that is not right.  Would be interested if you get a solution.
Thanks

9 more replies
Relevance 77.9%

Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop

Answer:Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop

Originally Posted by Windows Central Question Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop do you mean while installation or while downloading the update?
Join our forums to brief us on the issue , :)
here is a link to windows central article in various common problems while update device to windows 10 AU, :> http://www.windowscentral.com/window...oblems-how-fix

more replies
Relevance 77.9%

Hi I was installing Windows 10 home on Dell Inspiron 15r 7000 7537 it got to around 80%, I looked down at my phone, looked up and then it was just a black screen...
I left it for around 3 hours and it hasn't progressed at all, its not responsive, there's no mouse cursur on screen and it doesn't respond to anything...
Any tips? I've downloaded windows 10 onto a USB incase it can help.
At the moment it seems pretty bricked...

Answer:Dell Inspiron 15r 7000 7537 Windows 10 install failed? (got to around 80% and now stuck on black screen)

After about another hour I was advised by someone to force power off as Dell laptops apparently sometimes hang during installation forever and Win 10 can retrieve installations.It booted past the Dell logo and said "Retrieving installation" and back to black screen...
I tried again and it just gave up and retrieved the Windows 8.1 installation that it backed up.
May try again later.

30 more replies
Relevance 77.9%

Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop. Is there any work around for this problem?

More replies
Relevance 77.9%

Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop. Is there any work around for this problem?

Answer:Windows 10 Anniversary update freezes at 75% on my Dell Inspiron 7537 (7000 Series) Laptop

I have the same problem on my older Lenovo desktop. I have run every diagnostic program I can find and they all indicate that the current windows is clean and the disc is error free. The machine restarts at 75% and I get a forever spinning dots with no other indication on the screen.

more replies
Relevance 67.65%

I Just brought Dell Laptop last week( January 20, 2017), at first it I was stuck on Dell Logo i tried many solution to solve it just like removing the battery , unpluging the AC adaptor , hold the power button for 30 seconds , after that I plugged the battery in and the AC adapter, but still it's not working. And now, My Laptop will not turn on, when i press the power button the led light flash but the screen has no display, its only black :( How can i repair this ? What the problem with it ? Thanks.

More replies
Relevance 67.65%

I saw that there were others with this issue. I already tried things like resetting the ram, taking out my battery. Even with my laptop plugged in, not lights are showing up and the power button isnt starting anything. I tried to listen and hear if anything was happening, but no luck. I just to get help if there is anything I can do to trouble shoot or just figure out what the issue is so I can get it fixed . I was running Windows 10 on there. 

Answer:Dell Inspiron 15R won't turn on ! No lights will turn on .

Hi PARTH511722,
What is the exact system model?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? Could you try powering on with another battery?
Remove the memory and disconnect the HDD and try powering on the system with adapter only / battery only and check.
Does the adapter led stay on and stable or does it go off when connected to the system?
If the adapter led is stable when connected to the system and there are no signs of power, then the motherboard is suspected faulty.
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.

1 more replies
Relevance 64.78%

hello,
would anyone be able to recommend a 1TB SSD hard drive for this laptop?  I currently have a non-SSD drive installed, WD10JPX-75JC3T0.
thanks!

More replies
Relevance 64.78%

The fan of my Inspiron 7537 is not spinning anymore. Suddenly it stopped, while it was at the maximum since 5 minutes because of the usage of Nvidia GPU for a game. The Diagnostic tool of the bootloader report a problem with the fan.
What could be the problem?

Answer:Inspiron 7537 - Fan not spinning

Hi Cerrigno
Thanks for writing to us.
When did the issue start? Could you please provide us the error message which you got during diagnostics.
Also you can update the BIOS from support.euro.dell.com--enter tag# --submit--drivers and downloads--select operating system --scroll down and update the bios (If not yet done).
Also update the video drivers.
Post updating observe for any promising changes.
If still the same, then the parts needs to be replaced.
Provide us your system tag#, name and  email via private message,by clicking on my name in blue
and then select send a private message for records purpose.
Regards

1 more replies
Relevance 64.78%

Hi my Inspiron 7537 do not start. No leds no sounds, nothing. Thanks for the supporting!

Answer:Inspiron 7537 do not start

I'd suggest you disconnect the AC adapter from system. Remove Battery, and then press "Power On" button for 15 seconds to discharge Static Flea Power. Replace battery, AC adapter, and then power on system. Hopefully your computer starts normally. For further assistance, you can click on link below, hopefully it will be of help.
Dell Knowledge base / Computer Does not Turn on or go Into Windows:
www.dell.com/.../EN

2 more replies
Relevance 64.78%

Ive just had the screen on my laptop fail and called out of warranty support.  They want me to try outputting to a different monitor to determine if its the screen thats failed or the video output in general. (as the screen went black when adjusting the screen tilt, I' think its likely its a screen connection issue)
All I can try is HDMI out to the TV, but just connecting the cable doesnt seem to output to the TV (no signal)
Would I have to select a device to output to on the laptop screen to switch to HDMI?  If so doing this test is impossible.  Running windows 10.
Help!  Thanks

More replies
Relevance 64.78%

Before I get into my question I would like to disclaim that I am not at all a computer person, I mean I don't know the names of the different parts. Heck I can't really remember the model of my computer all too well buuut, I went to work today and my computer was off (as stated before it's an all in one Dell Inspiron) and I got home, deciding to play video games however it didn't turn on. The power button light is a white kinda blue colour like usual and it sounds normal but after about 2 seconds it shuts off (It doesn't even get to the screen with the Dell logo on it). I've unplugged my Wacom tablet and all things like that, also note the light on the cord coming from the back of the computer is on just like usual. This computer was bought in December 2015 so it's not old at all and I'm quite worried because it is so new and rather important to me so any advice would be nice, especially if you could break it down into simple terms so someone as dumb as me can understand. Thanks!!!!!

Answer:All in one Dell Inspiron won't turn on

We need to know the exact model number. If you don't know it but have the Service Tag number (look for a sticker on the PC), go to Support and type that number into the Enter a Service Tag or other product ID box about 1/3 down the page. It should tell you the model number.
You can try this for starters:.

Disconnect the power cord from rear of PC; don't just unplug it from the wall
Now press/hold the power button for ~30 sec
Reconnect the power cord to rear of PC
See if it boots now

3 more replies
Relevance 64.78%

Hello my dell is a desktop pc and it won't turn on I know it has power because the fan still works but it won't power up please help

Answer:My dell Inspiron 660 won't turn on !!!

Nitro207
Hello my dell is a desktop pc and it won't turn on I know it has power because the fan still works but it won't power up please help
Nitro207
Assuming that you have the Inspiron 660 Mini Tower and not the 660s Compact version.
There should be a series of beeps during start-up, how many are there?
 Please read this article about Troubleshooting the Inspiron 660:
https://www.dell.com/support/Article/us/en/19/554101/EN
Bev.

1 more replies
Relevance 64.78%

Whenever I click the power button the light flickers on at the back of the tower the light is solid until I click the power button, then it flickers off. when clicking the power button I hear my fans turn on for a sec then they stop working. My service tag is 7VMYDK1.

Answer:My Dell Inspiron Won't turn on.

When was the last time you cleaned the inside of your case?  

1 more replies
Relevance 64.78%

My computer fan was running full blast a day or two. Then it wouldn't turn on- just went into power save several times. I've had that problem in the past but was always able to restart and get it going.
Today it worked this morning. Tonight it won't turn on at all, power light flashes amber, and it makes a little quiet tick sound but nothing else. any suggestions? I did remove power cord and pressed on button ten seconds to get rid of static electricity. but it still won't turn on.
 

Answer:dell inspiron 530 won't turn on

9 more replies
Relevance 64.78%

Dell Inspiron 11 3000 series 2-in-1. Bought one month ago. It used to make a beep when turning on, and then it takes few seconds before it turns on. Now it won't start. Pressed the start button a few times. It shows system configuration twice before when battery is drained. Please help. This was bought in Qatar and now I am in the Philippines.

More replies
Relevance 64.78%

I have a Dell Inspiron 1521 running Vista, and I've had it for about 2 1/2 to 3 years. Today I was online and all of a sudden a blue screen came up and my laptop shut off. I don't know if it was THE blue screen of death because I didn't have a chance to look at it, but it certainly was a blue screen of doom =/

Anyways right after the blue screen came up and my laptop turned off, the caps lock light (the lock icon w/the 'A' on it next to the power button) kept blinking. At the time, my laptop was plugged into the AC adapter charger thing (I don't know about how computers work, i just know how to use the internet!) so its not like the battery was low or anything. I kept pressing and holding down the power button several times with the AC charger thing in the laptop, and without the AC charger thing, and it would not turn on. The only thing that happened was that the caps lock icon would blink blue for about 45 seconds (or 45 times, not sure) and laptop would make the sound it always makes when its about to turn on. Then after the 45 seconds/times, the sound would stop. Nothing ever appeared on the screen.

The laptop was very hot at the time, but I've had this computer for years and its been hotter than it was today and it never did anything like this. Also, for the past 2 weeks or so, i've been getting a popup in the bottom right corner of my screen (where the time is) saying that my battery is reaching the end of its usable life and needs to be replaced. Has my laptop ba... Read more

Answer:Dell Inspiron won't turn on

UPDATE: I was able to turn on my laptop yesterday and received this error message when I reached Windows desktop:

Windows has recovered from an unexpected shutdown

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: a

BCP1: 00000010

BCP2: 00000002

BCP3: 00000001

BCP4: 8201DC4A

OS Version: 6_0_6000

Service Pack: 0_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\Mini050410-01.dmp

C:\Users\JJEWELS\AppData\Local\Temp\WER-396476-0.sysdata.xml

C:\Users\JJEWELS\AppData\Local\Temp\WEREC12.tmp.version.txt

Read our privacy statement:

http://go.microsoft.com/fwlink/?link...3&clcid=0x0409


What does this error message mean? Hopefully this is some useful info to give you insight into whats happening!

2 more replies
Relevance 64.78%

Hi everyone, i just bought a Dell Inspiron 1564 laptop delivered on friday 31/07/10
I started it up for the first time yesterday and it worked fine. Today i was using the laptop and all of a sudden the screen went black and i heard a buzzing noise comming from the laptop, so i tried crl-Alt-Del nothing happened so i just switched it off. Now the thing will not start at all. there are three lights on the bottom of the keyboard a power light a battery light and another light with a picture that looks like a round drum. When i press the power button the power light and the drum light flick on then off. i can hear a very slight click come from the laptop but nothing else no fan no screen nothing. I'm going to contact Dell customer support but there not open on Sunday.

Does anyone know what this might be?. I've waited ages for Dell to deliver this laptop and it's broke in less than 24 hours !!

Thanks to anyone that posts.

Edit: i have tried removing all leads and battery. i also tried to turn it on with no battery and just the power lead but still no luck !!
 

Answer:Dell Inspiron won't turn on

Hi

HDD failed...

Mobo gone bad

such a pity Dell's are usually quite good laptops...you have just been unlucky

dont do anything to it and call dell on monday.
 

2 more replies
Relevance 64.78%

Hi Experts,
I have a 3 year old Dell Insiron 15-5521 laptop.
Up to now I have had no problems with it, but it now won't power up.  The charger has a green light on it but there are no lights on the laptop at all, and pushing the power button does nothing. It always run in Main power, its battery have some complaints that why I removed it before 3 months.
I have tried to keeping the power button pushed for 30 secs and then plugging main power back in, but nothing.  I have also tried a Universal power adapter which I know works on other laptops, but nothing. 
Does anyone have any ideas?
Thank you

Answer:My Dell Inspiron Won't turn on..!!!!!

Hi imrakesh,
Thank you for reaching out to Dell Community Forum.
Can you try to reseat the memory or power on the system without the memory?
You can find the manual for this model on the below link:
http://dell.to/1QgBDaf    /     http://dell.to/2eodFSO
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

2 more replies
Relevance 64.78%

Hi
My dell laptop is not turn on. I tried removing battery and AC but no use. When I press power The screen remains black no sound of processing but still power light turn on with normal white colour.
Kindly help

More replies
Relevance 64.37%

Hello I have owned my Inspiron 7537 for a while now and I have just recently began having problems with my AC adapter, and then it proceeds to throttle my performance. When I use my adapter on my own laptop I get the error message "plugged in, not charging" and performance isn't choked off. However when I use this adapter on another dell laptop i do not get this error message. This just started today by the way.
I have tried multiple times to fix this, from updating my bios, to taking out the battery and putting it back in, etc. I'm starting to worry that this might be a problem with my motherboard and the power regulation on that.
I would appreciate a rapid response as this is both my school and work machine, and I can't complete my work without it 

More replies
Relevance 64.37%

Hi I have an inspiron 15-7537 running windows 10, and have been getting really intermittent network problems, basically. the adapter shows the cable is unplugged, and I have to disable it and re-enable it.
I've tried driver updates but the latest one for this is from 2015, I've also gotten so sick of it I just formatted and I'm getting the same problem.
has anyone ever come across anything similar?
it's pretty weird

More replies
Relevance 64.37%

On the bottom of my laptop, I'm missing a screw. I can't find any information on what size screw it is and I don't want to buy a pack of screws that claim they fit the laptop without knowing exactly what I'm missing.
If I'm using my laptop, It's the screw that is on the bottom in the top right hand corner. All the way at the top where the two halves come together.
The bottom isn't secure and it makes this clicking noise whenever I adjust the screen so I'd really appreciate some help. 

Answer:Inspiron 7537 Missing Screw

They're M2.5 by 5 mm screws.

1 more replies
Relevance 64.37%

Seems the screen has a short.  When I open the screen I often have to jiggle it a bit to get the screen in the exact spot where it comes on.  I suspect I need to replace the screen, or the connector.  I was looking on the Dell site for parts but cannot seem to find any that I can purchase for the screen.  Can you direct me to where I can get the part(s) I need?  Thank you

Answer:Inspiron 15 7537 Screen Shorting

Hi JVARRIAGA,
Is there any damage on the system?
Does an external monitor work fine?
Swivel the screen when you run the below 2 tests and check if the display is intermittent:
Run the LCD bist - Turn off the system and press and hold the "D" key + power button to turn on the system and it should run the LCD built in self test - see this link for more info - http://dell.to/1SkXNrG
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. 
If you know the exact LCD model on the system, you could order the LCD cable parts here.
You could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

2 more replies
Relevance 64.37%

Hello!
I had a hinge malfunction with my Inspiron 15-7537. I took it to a technician and he repaired it with resin, but due to the added thickness of the glue, the front glass does not completely fits into the lid. After that a bunch of dead pixels showed up.
Although the laptop is completely usable, I would like to replace the LED panel and the top lid. I would like to know if it is doable and exactly what parts to use.
I've already looked into some LED panels, but some come with 30 pin connector and others with 40 pin connector, so I'm a bit lost.

Specs:
Inspiron 15-7537
Touchscreen
1080p

More replies
Relevance 64.37%

Hi!  My camera isn't working and I can't figure out why.  In Device Manager under Imaging Device it's not even listed.  It used to work but now it doesn't.  HELP! :)

Answer:Webcam not working (Inspiron 7537)

bldgs2003,
Click the link below for resolving Webcam issues.
Dell Webcam and Dell Webcam Central Software Guide

1 more replies
Relevance 64.37%

Greetings,
My Inspiron 7537 takes between :45 seconds to a minute to wake up from sleep. I've updated all drivers and BIOS. Is this a known issue? Any known fixes? Happened with Windows 8.1, and continues with Windows 10.
Please advise,
John

More replies
Relevance 64.37%

Recently I have to reset (Wipe everything) my 7537 which has Windows 10 and Debian (dual boot), however, I don't know the key of the Windows 8 originally for the laptop.
After reading few posts in Dell Support, it said the key should be injected into the BIOS already but when I use a Windows 8 disk to boot and install, it asked for the key every time. And currently my warranty has expired. What can I do?

More replies
Relevance 64.37%

Hello.

I had a hinge malfunction with my Inspiron 15-7537. I took it to a technician and he repaired it with some resin. Due to the added thickness of the resin, the front trim does not completely fits into the lid. Apart from that, a bunch of dead pixels showed up.

Although the laptop is completely usable, I would like to replace the LED panel and the top lid. I would like to know if it is doable and exactly what parts to use.

I've already looked into some LED panels, but some come with 30 pin sockets and others with 40 pin sockets, so I'm a bit lost.

Specs:
Inspiron 15-7537
Touchscreen
1080p

More replies
Relevance 64.37%

I have Windows 10 working fine on my Inspiron 7537 laptop. Windows 10 Forum mentions TPM 2.0 is needed from end July - see
Will my laptop run Windows 100 after the next major upgrade due at the end of July?

More replies
Relevance 64.37%

I recently noticed that I have no sleep indicator on my inspiron 7537. When I close the lid the hard drive activity light turns off properly, but nothing flashes like any other laptop I've ever had or ever seen. Is there some solution or known problem for this?
I would really like to know if the computer is sleep so I can walk away from it and not forget it is in sleep mode.

Answer:Sleep Indication on Inspiron 7537

I have this same issue on Inspiron 15 Gaming, ie. Dell 7567.
When I put it to Sleep, the Power Button LED also turns off, totally off.  Not blinking, not breathing, you won't be able to say if it is on standby or powered off.
Anybody on Dell can provide a fix on this?

1 more replies
Relevance 64.37%

I have an Inspiron 7537 that beeps 5 times at boot up. I believe this means that I need to replace the CMOS battery. I'd like to purchase the battery before I take the machine apart, but I cannot find any specification that says what battery to use. Can anyone help with this?
Mahalo,
Haole Boy

More replies
Relevance 64.37%

My Dell Inspiron 15  7537 laptop hasn't been offered the update to the Creator's Update via Windows Update yet and it doesn't appear on Dell's upgrade list. Has anyone updated their Inspiron 7537 to the Creator's Update and did you have any problems?

More replies
Relevance 64.37%

Hi internets, I have an Inspiron 15 7537 and one of the bottom screws have come loose and i need to get a replacement. Anyone have any idea exactly what screw is used in the location indicated so i can order a replacement. I seem to be unable to find any documentation about this from Dell.

Thanks in advance!

Answer:Screw size for Inspiron 15 7537

When I saw your post, I felt like what?? The is exactly the same laptop and at exactly the same point the screw is missing. I felt like I am looking at my own laptop. But, it happened due to the fault of service engineer and I blame him and DELL for this.
Now, coming to the point. You might find this link helpful in figuring out the screw sizes:
www.parts-people.com/.../

3 more replies
Relevance 64.37%

I am currently receiving the - Your battery is temporarily disabled error message

Having googled this it would appear to be resolvable by updating the bios

However the battery is currently below 10% so the system won't let me update the bios, it have tried using /forceit from cmd (opened as admin) however this doesn't change anything.

Is there any solution?

Answer:Inspiron 7537 - Battery Not Charging

ttt

4 more replies
Relevance 64.37%

I own an Inspiron 7537 touch version, and love it. About a month ago, black lines started appearing on the top corners, then became big blotches. Now the entire screen is greenish and there are visible lines. In short, the screen is dying and it has become ugly. 
In short, the screen is dying and it has become ugly. 
My laptop is 2.5 years old and I don't have any warranties. I live in India. Can anyone please help me with what options I may have? I am capable of installing a replacement screen by myself, where I have two very important questions in my mind:
1. What is the best screen replacement option for me
Where do I get after warranty support from dell, and will it be as feasible as just replacing the panel myself? What will be the cost differences and options
2. Can I upgrade my panel to a 1080p while I'm at it?
as far as I know, keeping the screen off and connecting to a 1080p external monitor, I can use the digitizer and it scales well to the whole 1080p external monitor(i am using Ubuntu). Which hints that I may upgrade just the panel and the touchscreen combo will work just fine. 

Does anyone have any experience or thought on the matter? Help will be much appreciated!

Answer:Inspiron 15R 7537 Screen Replacement

You can do the repair yourself, have a local shop do it, or have Dell do it.  For Dell, you'll need to get an estimate of the repair cost - which in turn will cost you a support call:
www.dell.com/.../fix-your-pc-or-tablet
You can use an upgraded panel but will also need to replace the wiring harness that connects the mainboard to the screen.  For the hardware options, see parts-people.com.

1 more replies
Relevance 63.96%

I have a Dell inspiron desktop that is now a year and a half old (expired warranty). I shut down the computer in the proper manner this morning. When I came home from work I pressed the power button on the tower but there is no response. It was plugged into a surge protector. I checked all the dumb stuff... power is getting to it. Green light on the back is on, not blinking. Tried holding down the button for over a minute. Opened it up and cleaned out the dust. Do not know what else to do....

Answer:Dell Inspiron Tower will not turn on

You didn't say which model, so I guessed Inspiron 530 Series.No Beep Codes?http://support.dell.com/support/edocs/systems/inspd530/en/OM/HTML/trouble.htm#wp1085300

5 more replies
Relevance 63.96%

My 5547 had damaged on Antenna cable, so I replaced cable.
I disassembled bottom part and build.
However, I can't turn my laptop on.
I followed people said that "remove battery, push power button 30seconds, and turn on" but it didn't work.
I only put cooling fan and battery on motherboard, it doesn't work when I push the power button.
What should I do?
Please help me.

More replies
Relevance 63.96%

my dell inspiron 530s won't turn on, when I press the power button, there is a steady orange light, fan has an initial spin but nothing after that, no new software installed
 

Answer:my dell inspiron 530s won't turn on

I have experienced this too. When i brought my PC to the nearest service centre they told me that motherboard burned out. It can be due to heat, bad air ventilation or bad power supply.
 

2 more replies
Relevance 63.96%

Hello,
I have dell inspiron 1320, it was working fine this afternoon. I closed the lid and when i opened it again its not turning on. When i press the power button, it beeps once. Power LED is on but the one next to it turns on and then stays off. The fan is running too. But there is nothing on screen. Please help me.
Regards,
Fahad

More replies
Relevance 63.96%

I have a Dell Inspiron 530 desktop PC that's 7.5 years old. It was working fine until today, when it wouldn't turn on at all. I kept pressing the power button and nothing happened at all - the computer just wouldn't turn on.

I tried a different power cord and that didn't work. I opened up the computer and I could see an orange light on the motherboard was lit, and a green light on the back of the power supply was lit too, so the computer is getting power.

I took off the front of the case and tried pressing on the power switch directly, and that didn't work. I tried pressing on where the power switch wire connects to the motherboard to make sure it was connected and that didn't help.

Any idea on what's wrong?
 

Answer:Dell Inspiron 530 desktop PC won't turn on at all

Most likely a failed pw supply however it can also be a failed pw switch/wiring or a failed mb. To test the pw supply, swap in a known good unit. Note known good does not mean new; it means a unit from a test system or a working system that you know works. A new pw supply can be DOA just like any other part and that will really mess up your troubleshooting.

To test the switch/wiring, pull the pw switch leads from the mb. Jump across the mb pins with a small screwdriver or other metal object. If the board starts, you know either the switch or wiring has failed.
 

3 more replies
Relevance 63.96%

my lap top doesn't want to turn on i have my ac adapter pluged in it showes a light on the battery but it just doesn't want to turn on. i tried disconnecting the battery and ac adapter pressing the power button and connecting them again but it still won't turn on. please help

Answer:dell inspiron n5110 won't turn on

Remove the battery -- if the system will power up on AC only, the battery has failed and will need to be replaced.
If the system won't power up on AC only, disconnect the adapter and remove the battery.  Hold the power button for 30 sec.  Remove and reinstall the memory modules.  Then try powering up again.  If the system still won't power on, the mainboard is bad -- on a system of this age, given the cost to replace the mainboard -- you're better off shopping for a replacement system.

2 more replies
Relevance 63.96%

i know this is the win7 forum... this machine is running 8.1 but i really dont think it has to do with the OS.. maybe im wrong.. either way, i dont have an account for the 8 forum and dont feel like creating one now.

got a new dell inspiron 20 touch, all in one...
i have the power settings set to turn off display after 20 minutes... it turns it off after 20 minutes. totally off, then in 2 seconds, it powers up the backlight... so, i am looking at a blank, black screen...
how can i make the monitor turn off completely like it does on all my other machines?

thanks for your time
pj

Answer:backlight will not turn off on dell inspiron 20 all in one

Have you considered asking this on the Dell community forum?
http://en.community.dell.com/

People there more familiar with Dell products.

BTW, there are 3 different Inspiron 20 models. Which one do you have? (If it makes a difference).

8 more replies
Relevance 63.96%

Hi

I have a Dell Ispiron 1100

It won't turn on

I press the power button and if there is no AC power attached
the lights light up while I press the button, but no start up

When the AC power is attached, I don't get any lights at all

It's been happening for a while

I used to flip it over and pull out the battery, then replace it
and try again, after a few times it worked

Then I realised that just by opening the screen and trying it, then closing
the screen, then opennng and trying again... after a few times it would start

(are there any wires that would be affected by that??)

Once it started, so long as I left it plugged in, and the screen open it would always restart first go

I also think, that when it was unplugged, closed, etc so long as I started it agin fairly soon, it worked

I've just been overseas for a week in a colder climate and now I can't seem to get it started at all

I've tried with battery in, with battery out, AC in AC out

Any help would be much appreciated
 

Answer:Dell Inspiron 1100 won't turn on

Dell Inspiron won't turn on

We have a professor at our university that turned in a Dell laptop with exactly the same symptoms!

Really, with the battery alone installed, the lights flash momentarily when the power button is pressed. If the charger is connected (or the charger alone): no lights
(Just like Christoff)

The machine won't start up and there was some story about how it died last time the lid was closed. We are suspicious of a faulty lid interlock that is keeping the laptop in hibernate (or some deep, permanent sleep).

Another theory - Does anyone know if these have an internal power fuse, such that the external power brick isn't actually getting DC into the main board or charging the installed battery? We can't find any info about the power distribution or a schematic.







christoff said:



Hi

I have a Dell Ispiron 1100

It won't turn on

I press the power button and if there is no AC power attached
the lights light up while I press the button, but no start up

When the AC power is attached, I don't get any lights at all

It's been happening for a while

I used to flip it over and pull out the battery, then replace it
and try again, after a few times it worked

Then I realised that just by opening the screen and trying it, then closing
the screen, then opennng and trying again... after a few times it would start

(are there any wires that would be affected by that??)

Once ... Read more

34 more replies
Relevance 63.96%

I have recently bought this laptop and have had it since the 21st of Dec 2016, and this morning I was watching a YouTube Video and all of a sudden my screen turned black, and at the top there was a sort of static on the screen, scared I quickly turned the laptop off (used to this as my old laptop that was really old kept doing these kinds of things and I was used to turning on and off to resolve things) But as I turned it on the lights on the keyboard turned on and the on switch did too, but the screen itself hadn't. After leaving it 10, 15, 20, 30 minutes it still hasn't done anything, and the ventilation hasn't turned on either, So honestly I have no idea what to do I've consulted to the internet, and Dell Support but everything leads me to using my laptop and updating stuff on my laptop which I cannot do. So I've resulted to just leaving my laptop on to wait for it to run out of battery to plug it on to see if anything works, but if not I'm surprised because it's a brand new laptop and has no reason to be broken. Please help I'm really worried....

Answer:Dell Inspiron 7559 Won't Turn On

Hi WolfHatter,
Thank you for writing to Dell Community Forum.
When you power on the system, do you see the Dell logo flash screen coming up?
Can you connect an external monitor and check if the system powers on?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

1 more replies
Relevance 63.96%

When I press the power button, absolutely nothing happens. No lights, no sounds, no display. The adaptor lights up, but once I plug it into the laptop, it goes out. I've tried removing and re-inserting the battery, which should be charged up, but nothing happens. Does anyone know if this could be a hardware or power supply problem or something else? My warranty has expired, but I'd rather not have to take it to a repair shop. Any help would be very much appreciated!
 

Answer:Dell Inspiron 6000 won't turn on?

Have a look here: Tutorial: No POST (Power On System Test)

Here is another tutorial: Tutorial: NO POST / Power General troublshooting
 

3 more replies
Relevance 63.96%

Hey Guys,
My mother's Dell Inspiron 530s won't turn on, boot, nothing.
We came home and it was "turned off" the power button was yellow.
I tried to turn it on buy the power button, but nothing. I pulled the power chord and after a few seconds it did turn off. I plugged it back in and the light went immediately back to yellow. Not black as it should have.
I unplugged it and pulled it out and opened it up. Removed the CMOS battery, tested it....it's at 3v like it should be, let it sit for a minute and put it back in, turned it on and nothing. I think that it might be the PSU. What's my next step in troubleshooting it?
Help please.
Spock96
 

Answer:Dell Inspiron 530s won't turn on! Help please.

EDIT: It has a Bestec 120W Power Supply. Could I use a 250W Power Supply instead? Something like this maybe:
http://www.outletpc.com/lq6423c.html
 

11 more replies
Relevance 63.96%

My N5010 Will not power on with or without the battery installed. The power button blinks white every four seconds.  The AC adapter is working fine.  I have removed the battery, unplugged the AC adapter, and held down the power on switch for 30 seconds without success. I have removed and reinstalled components such as HDD, memory, etc. without success. I have installed a new DC Jack Board WXHDY and it still will not power on.
Can anyone suggest anything else to try?

More replies
Relevance 63.96%

Greetings!  I have a Dell Inspiron 1501, running on Windows XP, bought it new about 2 years ago. It will not turn on -- nothing happens when I push the power button, no lights, sounds, nothing.I recently updated the  BIOS.I have tried turning it on with only the adaptor plugged in, with only the battery plugged in, and with both plugged in -- same results = nothing.Any help is appreciated!

Answer:Dell Inspiron 1501 Won't Turn On

Is it still under warranty?

2 more replies
Relevance 63.96%

The key board or touch keyboard don't work

More replies
Relevance 63.96%

Hello everyone I hope you are all fine!
I hope someone can help me. My old faithful Dell B120 wont power on. When i press the power button i get the 3 green lights but they turn off and nothing, no fan or hard drive spin and no screen. Any help will be appreciated. Thanks
 

Answer:Dell Inspiron B120 Won't Turn On!

Its a laptop? If so, you will need professional help with that problem.
 

2 more replies
Relevance 63.96%

I accidentally ripped off a piece of material that connects a wire thing from my laptop's on button to another connector, now my computer does not turn on at all. The thing that connects to the unbotton on my laptop could have been easily clipped back in to ths connector, but my problem is that the connector itself accidentally came off. Not sure what it's called but it's about the size of the nail on your pinky, and if you lift it up, you can easily attach the wire thing to it.

Here's a picture of the what the problem looks like.
http://i.imgur.com/IWKew.jpg
From this picture, you can see that the wide wire thing connects to a small piece on the computer. The other end of that wire should connect to a similar piece found on the power button (this is the piece that came off).

http://i.imgur.com/N2dT3.jpg
The piece that came off was connected on the green item with two screws.
My laptop is pretty much broken, the hinges are dislocated and there's a disc problem along with other issues. I just wanted to turn it on somehow, so I could erase all the data in it before selling it for parts. If anyone knows a way to repair it or turn my laptop on some other way, please let me know. Thank you.

I have a Dell Inspiron 1764
 

Answer:Any other way to turn on my Dell Inspiron 1764?

Hi glamx,

By the looks of the picture, you would not be able to power on the compuer till the time this button is fixed. Further, as you are just looking to wipe off the data before you sell off the parts, you can actually take the hard drive out of the computer and use an external casing to wipe it clean by connecting it to another computer.

That would atleast solve the purpose of cleaning your computer.

Regards
Amrinder D
Social Outreach Professional
 

2 more replies